Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Santa Monica, CA
Billy - Santa Monica, CA
Sandra - Santa Monica, CA
Dryer service call
Lili - Santa Monica, CA
Josephine - Santa Monica, CA
Leslie - Santa Monica, CA
Mitzi - Santa Monica, CA
The technician was knowledgeable and neat. We are very pleased with Paradise.
Carolyn - Santa Monica, CA
Darrin - Santa Monica, CA
Excellent Service, Top Quality
Stefan - Santa Monica, CA
Great service from a wonderful person.
Natalie - Santa Monica, CA
Technician was professional, polite and knowledgeable.
repair of stove
Kent - Santa Monica, CA
work was done, slight problem with scheduling times
Suzanne - Santa Monica, CA
We have several repairmen working on our terrible Kitchenaid appliances, but this Pablo is the first that I thought knew what he was taking about.
Great Service = Happy Customer
Steven - Santa Monica, CA
Great guy. On time. Good communication skills. Polite. Knowledgeable.
Ricky - Santa Monica, CA
Ricky - Santa Monica, CA
Great people great service would love to work with them
Very nice people and very well-trained and polite considerate and went the extra mile to help and educate
Ricky - Santa Monica, CA
Great service, once they came...
Adam - Santa Monica, CA
The service man who came was excellent both times he came professional quick etc. The problem was the appointment had to be remade because the system twice thought they were sending someone to fix a refrigerator rather than the stove even though the job description clearly said stove top.
Excellent and friendly service
Eleanor - Santa Monica, CA
Alex brideau excellent service and Very helpful
Alex - Santa Monica, CA
However just started icing up in the same location. I’ve started just wiping with a cloth as I open the door
Happy in Santa Monica
Edward - Santa Monica, CA
Ray was perfect. Great service, arrived with parts, knew how to perform the repairs.
technician was great.
Betty - Santa Monica, CA
The technician who serviced my dryer was knowledgeable and enabled my appliance did a good job, left the site clean and changed my opinion of Paradise appliance, the tech here last year left me very dissatisfied.
Michael - Santa Monica, CA
Too expensive for time spent.
Penelope - Santa Monica, CA
Pablo was knowledgeable, friendly, timely, and helpful.
sick - Santa Monica, CA
Cynthia - Santa Monica, CA
He was outstanding. Knowledgeable about older machines. A definite problem solver.
Penelope - Santa Monica, CA
Edi understood the problem, fixed it, and gave pointers about how to avoid it in the future. Friendly and helpful. There was no charge because washer was newly bought.
Catherine - Santa Monica, CA
Ray is a very personable guy who worked very efficiently and finally got my whirlpool working again.
Tammy - Santa Monica, CA
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replace control boards test ok request completed
OVEN WHIRLPOOL WFG975H0HZ0 Customer complaint not canceling : replaced panel and valve all components tested ok to manufactory special
DRYER WHIRLPOOL WGD4815EW2 "repl drum , all test good"
REFRIGERATOR KITCHENAID KUIX305ESS1 "tch found control, working intermittly cx will consider repairrecall...."
WASHER WHIRLPOOL CAE2743BQ0 the washer complain was that there was a sound of water they are referring to the liquid thats inside the tub .no problems to the washer
REFRIGERATOR WHIRLPOOL WRT111SFDM04 found frezeer door with a big gap on top ice frost lift with washer test no more gap request completed; used 3 WP487576 (WASHER) from stock
REFRIGERATOR WHIRLPOOL WRX735SDBM00 sr # 7726139821 call tech support for help on diagnosed unit need a new control after the control we would lnow if thecompresor is good; ordrng 1 WPW10226427 (control) and 1 W11035835 (control)
DISHWASHER JENN-AIR JDTSS246GL0 Customer complaint not drainning : found problemn with garbage disposal clog clear it run diagnose test dish washer tested ok to manufactory specifics.
REFRIGERATOR JENN-AIR JF42NXFXDE02 assisted ec completed..
OVEN JENN-AIR JJW3430IL00 checked the oven for the cx for any error codes cx asked me to check since he has been having problems with all her jenn air appliances calibrated the oven temperature she just bought the unit completed
DRYER MAYTAG MGD8630HW0 reference#7726125945 the unit has a service pointer f3e3 and its regarding the vent its over 20ft and has 90 bends on the line that is were the problem is at the air isnt flowing out properly...
FREEZER WHIRLPOOL WRB322DMBW00 found a gap on the liner put adhesive aroiund test ok request completed; used 1 WP482338 (ADHESIVE) from stock
OVEN WHIRLPOOL WFG975H0HZ0 Customer compaint not responding : found bad controls and bad burner nto releasing ordering part for customer; ordrng 1 W11280096 (panel control) and 1 W11284302 (control) and 1 WPW10279615 (valve-brnr)
COOKTOP WHIRLPOOL WCG55US6HB00 Customer complaint counter over heating and oven not going all the way inside : found unit working to manufactory specifics but installation issue cook top not seating correctly call tech line 7726115050
DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint not responding : found bad controls not responding also electrical outlet with reverse polarity customer refuse to get dish washer fix customr state will call store to get it replaced she said multiple repairs
WASHER WHIRLPOOL WTW4815EW0 Customer not responding : found machine stock on drain due lid was open more than 10 min reset board calibrate washer tested ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 45 days for an authorization tiffany oct 2 wmfa500dpl1 is not valid anymore they are only going to cover for the parts whirlpool says since its gonna be the same problem with the sealed system they wont cover for the labor wmm4g00dp1may compressor .from what im checking the condensor coil are cold not warm pushed on the shader valve and there iss no pressure of refrigerant coming out seems like its low of refrigerant or a retriction ..; ordrng 1 sealedsystemtech (sealed system tech) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint not cooling : found bad control and bi metal ordering part for customer; ordrng 1 W11179226 (control) and 1 W10913629 (BI METAL HARNES)
DISHWASHER KITCHENAID KDTE204GPS0 Customer complaint broken track: found broken track replaced both tracks for customer run diagnose test all components tested ok to manufactory specifics.
REFRIGERATOR MAYTAG MBB1952HEW Customer complaint frosting in refrigerator : foun bad temperatur control and timer def customer declined estimate .
WASHER WHIRLPOOL WFC7500VW2 washer need new mcu ccu door switch latch cwitch and call aig the decline service ansaid they are contacting the customer request completed
DRYER WHIRLPOOL MGD8200FC the dryer is working properly now its turning on and tumbling..
REFRIGERATOR JENN-AIR JF42NXFXDE02 "call tech line ##ref 7726089599 advise to replaced compressor and inverter board , compressor not working inverter board measuring 120 vac and 3.3 dc autho service benchJMJUP00AL2 ; ordrng 1 8201675 (compressor) and 1 1twomen (1 two men) and 1 WPW10143759 (dryer)"
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint not drainning : run diagnose test no error codes found check filter clean custome state end of cycle leaves water ordering water pump for customer; ordrng 1 WPW10531320 (pump-drain)
DISHWASHER KITCHENAID KDTE704DSS1 "Customer complaint not power : found touch panle not respoding , replaced panel run diagnose test found clog glass at hose clear it re run test all components tested ok to manufactory specifics."
WASHER WHIRLPOOL WFC7500VW2 wmh8k00xpl2 replaced water pump all components tested ok to manufactory specifics no more a10 codes
WASHER WHIRLPOOL WFC7500VW2 helper completed
REFRIGERATOR KITCHENAID KSCS25FVMS03 ref#7726068764 FOUND BAD motor replaced it run diagnose test motor rotate all components tested ok to manufactory speicifics.
RANGE KITCHENAID KFGD500ESS04 "found grafic malfunction on panel, sr 7726057253; ordrng 1 W11228125 (panl-mnfld)"
WASHER MAYTAG MVWC6ESWW1 "cx compl washer stops at begining of cycle and then stats back, tech test washer with and without load. washer working fine,all test good"
OVEN WHIRLPOOL WOS72EC7HS01 reference#7726068570 the unit was in store demo mode the oven is working properly as it should .i showed customer how to take it out the demo mode..
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 found ice on the evap unit need a new thermostat and control customer isgoing to purchase a new refrigerator
DRYER WHIRLPOOL WGD4815EW2 "found faughty drun and roller assym,; ordrng 1 W10757750 (drum assy) and 1 349241T (support,roller) and 1 341241 (belt,drive) and 1 WP691366 (pulley-idr)"
REFRIGERATOR KITCHENAID KUIX305ESS1 "ck and test ice maker, tech found ice maker inlet valved clogged, repaired and all test good"
DRYER WHIRLPOOL MGD8200FC need to order the control panel and board for this repair cx provided receipt its stil under the 1 year manufacturer warranty; ordrng 1 W10919206 (panel control) and 1 W10875487 (board)
WASHER WHIRLPOOL WGT4027EW0 new auth# wmgu4mgnpl2 replace block coupler basket clutch bearing seal and basket drive test cycle ok request completed
RANGE-GAS WHIRLPOOL WEE745H0FS1 409 fantastic its the cleaner reference file #7726041857techline confirmed it was a cosmetic problem will tell customer that they have to call whirlpool to see what they can do for customer..
MICROWAVE JENN-AIR JMDFS24GS0 need to order these parts ..; ordrng 1 W11201860 (latch) and 1 W11201858 (latch) and 1 W11201862 (assembly door ne)
MICROWAVE KITCHENAID KOCE500ESS07 tech found signs of electrical fire and arcing inside oven. the oven cavity is damanged and the door and rails and are covered with resedue from arking and smoke oven is beyond repairsr 7726032032sr 77000927
REFRIGERATOR KITCHENAID KRSC503ESS01 tech replaced parts w11130210 ice door and w10317259 seperator that was sent to cx by whirlpool and policy adjustment kmg32mfwl1 for labor/ all tst good