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for Santa Monica, CA
My problems solved quickly and efficiently
Arlene - Santa Monica, CA
Problems solved easily. A few things I was doing incorrectly
Excellent All Around
Debra - Santa Monica, CA
Great, COVID-aware service. I love that they will send an email in advance of the appointment so I don't have to miss the call and then try to catch the company to confirm; that's a game-changer for me. The repairman was on-time, wearing a mask & gloves, friendly, intelligent, and knows his business. It could not have been a better experience.
C. Hanna - Santa Monica, CA
Ray came out to give a second opinion about our refrigerator that was leaking water and not producing ice. The first representative that came out "couldn't find the problem" even though we explained the issue. The minute Ray arrived, he was professional and was able to assess the issue and find a solution with our Whirlpool refrigerator right awy. We appreciated Ray's knowledge and that he followed health guidelines due to Covid-19.
Edi is fantastic
Margot - Santa Monica, CA
Laurie - Santa Monica, CA
Good work + considerate of Covid protocols
Debra - Santa Monica, CA
The technician was a pleasure to have in our home. He was polite, professional, knowledgable, and had a wonderful sense of humor.
Hayley - Santa Monica, CA
Very professional and knowledgeable. However, am still having issues and getting error messages.
Harriett - Santa Monica, CA
He good. Thank you.
Ray is great
Tanya - Santa Monica, CA
Ray has come to service my Kitchenaid refrigerator a number of times and each time has been considerate, informative, and friendly. Give this man a raise!
Maya - Santa Monica, CA
Edi C did a great analytical assessment and was very kind and useful. Thank you for sending hime our way
Very friendly and efficient workers
Paul - Santa Monica, CA
Showed on time and got the repair done
Gil - Santa Monica, CA
Mr. Juarez was totally professional...and I should know because I spent the last 30 years of my working life being a plumber. Most of that time I was either doing plumbing repairs or coordinating plumbing repairs done by other plumbers. So I can assure you, I know quality work when I see it. First off he is very neat and clean. Second, he is respectful. He's also very knowledgeable about the appliance he repaired for us and probably many others as well. He also came prepared. He had all the parts he needed. And his only return to his truck was not for a long duration. I was so impressed, I asked him if he did any side work and he was very clear that he does not. Furthermore, I questioned him about the quality of different brands of appliances and he was totally loyal to Whirlpool. He said that the price, availability of parts, and overall durability are top notch. He also gave me some sage advice about how to properly maintain our oven. In summation, I will just quote the following statement: "Whatever you pay him, it ain't enough!" PS: I hope he gets to see this review!
Kara - Santa Monica, CA
He was great! Helpful and quick, fixed the problem
Brooke - Santa Monica, CA
Edi was amazing! Great guy, great service!
Adam - Santa Monica, CA
Great repair man
Christine - Santa Monica, CA
Raymond was terrific. Unfortunately, my machine was not fixable but he was very efficient following up with what we do next.
Pat - Santa Monica, CA
Polite, efficient technician.
Great and honest
Hope - Santa Monica, CA
Leslie - Santa Monica, CA
Paradise is Excellent
Michael - Santa Monica, CA
Edi was efficient and on time and provided excellent suggestions and guidance in solving our dishwasher problem
Good Job done
Louise - Santa Monica, CA
Good job fone
Vera - Santa Monica, CA
Ed - Santa Monica, CA
Edi communicated his time of arrival. He was neat and clean, assessed the situation and repaired the washer and dryer as needed.
Seth - Santa Monica, CA
Geenen - Santa Monica, CA
He was 5 star
Patricia - Santa Monica, CA
Ray was polite and knew what he was doing. Would recommend and use Paradise Appliance Service again!
Very nice guy :
Linda - Santa Monica, CA
Daniel - Santa Monica, CA
DISHWASHER AMANA ADB1400AGW1 Training complted .
DRYER WHIRLPOOL MGD5630HW0 customer complaint f3e3:run diagnose test found close vent adsvise customer if issue persist may need controls kit W11417079 re run test pass erase error codes from diagnose test all components ok to manufactory specificis q1nq2nn no signature per covid19
DISHWASHER WHIRLPOOL WDF550SAHS customer complaint noisy: run diagnose test found noisy motor ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W11243390 (motor pump) and 1 W11226885 (motor pump) and 1 W11226889 (housing) and 1 W11226886 (impeller) and 2 W10783615 (clamp)s and 2 W10783615 (clamp)s
RANGE WHIRLPOOL P1132534NWW "range reading f9 faughty latch, parts no longer avil 31933401"
REFRIGERATOR WHIRLPOOL KSSC42QTS03 found bad lights DS light bulb for customer q1nq2n no signature per covid19; ordrng 1 WPA3073101ds (light bulb)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "tech installed door but and hinge but still not sealing, called tech line and sent pic for review.q1no q2no no sing due to cv 19"
DRYER WHIRLPOOL WGD9151YW0 charging customer 134.95 for the visit onlyprovided my phone number and she will update me as to what she will do next q1.noq2.nono signature due to covid19
RANGE WHIRLPOOL SF360PEEW need to order the spark module for this and will scheudle tuesday q1.noq2.nono signature due to covid19; ordrng 1 WPW10110491 (spark module)
WASHER WHIRLPOOL WFW97HEXW2 replace gasket run test ok request completed Q1no Q2no no sign covid 19
WASHER WHIRLPOOL WFW3090JW0 "tech replaced faughty control, all test good.q1no q2no no sign due to cv 19wt4bg00nl2"
LAUNDRY CENTER WHIRLPOOL WTW5000DW need to order the cntrl and latch q1.noq2.no no signature due to covid19; ordrng 1 W10634026 (cntrl) and 1 W10404050 (latch)
REFRIGERATOR WHIRLPOOL WFG320M0BW2 tech found missing burnerheads. q1no q2no no sign due to cv 19; ordrng 1 WPW10183368 (cap-burner)
DISHWASHER WHIRLPOOL MDB4949SHZ1 Customer complaint not washign : run diagnose test found mahcine was using on rinse only instruct customer how to select cycle all components ok to manufactory specific sq1nq2n no signature per covid19
WASHER WHIRLPOOL WFW3090JW0 helper done
WASHER WHIRLPOOL WFW3090JW0 "tech found faughty control, needs new controlwt4bg00nl2; ordrng 1 w11334214 (control)"
REFRIGERATOR WHIRLPOOL GSF26C4EXA00 Customer complaint not dispencing ice: found bad icebucket and motor ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11109888 (icebucket) and 1 WP2323603 (motor)
REFRIGERATOR WHIRLPOOL KRFC300ESS03 ice maker failed will not cycle; ordrng 1 W10884390 (icemaker)
DRYER MAYTAG MGD8630HC1 "tech chk dryer and found shutting off due to low air flow, tech can not locate where vent exits. need vent cleaned. q1no q2no no sign due to cv 19"
WASHER WHIRLPOOL WFW3090JW0 tech found faughty control.7729095807; ordrng 1 W11334214 (control) and 1 W11367297 (control) and 1 2ndtech (2nd tech)
REFRIGERATOR KITCHENAID KFIV29PCMS03 Customer complaint rusted shaft: call insurance approved parts replaced parts for customer all components ok to manufactory specifics q1nq2n no sginature per covid19
WASHER MAYTAG MHW8200FW0 "tech replaced moldy bellew on front load washer, all test good. q1no q2no no sign due to cv 19"
FREEZER WHIRLPOOL KRSC703HPS00 call tech support unit have too many problem irreparable whirlpool is goingto call customer SR# 7729066624 request completed Q1no Q2no no sign covid 19
FREEZER WHIRLPOOL KRSC703HPS00 "Training complted , unit ill be replaced by whirlpool not repairable"
REFRIGERATOR KITCHENAID KRFF507HPS00 tech replaced evap fan and defrost stat. alltest good.q1no q2no no sign due to cv 19
COMPACTOR KITCHENAID KTTS505ESS0 ordrng W10439651/MOTOR-DRV (by SR)
REFRIGERATOR WHIRLPOOL KSSC36QTS02 tech found ice bin stuck and will have to brake latch when removed.; ordrng 1 W10134781 (bin-ice) and 1 WP2222960 (bin-ice) and 1 WP2252265 (button-bin) and 1 W10134784 (latch-bin) and 1 WP2198608 (spring)
WASHER MAYTAG MHW8200FW0 "cx chose to only replaced bellow,; ordrng 1 WPW10237499 (bellow)"
WASHER WHIRLPOOL n/a "tech arrived on call ,cx say this job is covered under warranty with aig and this is a call back cx refuse to pay anything,cx says control display is not working again."
MICROWAVE OVEN JENN-AIR n/a Customer complaint f2e1 code: run diagose test found bad control ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W11179310 (control) and 1 W10887855 (panel) and 1 1ovendolley (1 ovendolley)
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint leaking : found clog drain hole frozen , not made correctly leaking from botton of cabint instead of drain rerf#7729029116 whirpool will call costumer for further solution q1nq2n no siganture per covid19"
WASHER WHIRLPOOL WFW97HEDU0 "tech found faughty bellow, will replace; ordrng 1 WPW10237493 (bellow)"
ICE MAKER KITCHENAID KUIX505ESS1 "tech found screw that holds water res in place loose, teech repaired and all test good."
RANGE JENN-AIR JGRP548WP02 Customer complaint oven not heating : ordering part for customer dsi board q1nq2n no signature per covid19; ordrng 1 WPW10511278 (dsi board) and 1 W11239228 (valve) and 1 1twomen (1 twomen)
RANGE JENN-AIR JGRP548WP02 helper complete
COMPACTOR KITCHENAID KTTS505ESS0 the trash compartment sounds really loud vibrating will order the parts to the trash compartment.q1.noq2.nono signature due to covid19; ordrng 1 W10439651 (motor) and 1 780477 (drive chain)
DISHWASHER JENN-AIR JDTSS246GL0 "tech chk dishwasher and put through cycle many times, all test good. not dup any problemsq1no q2no no sign due to cv 19"
WASHER MAYTAG LAT9635AAE replace badtimer run test fill wash drain spin ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR KITCHENAID KFIV29PCMS03 customer complaint not making ice and not dispencing water : call tech line found clog line ice maker ordering part for customer 7728847838 q1nq2n no siganture per covid19; ordrng 1 W10759802 (control) and 1 WPW10589837 (cntrl-elec)
WASHER WHIRLPOOL WFW96HEAW0 "Customer complaint leakign : found bad door seal replaced re run test all components ok to manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "refer working properly, cx says started working and will not dup problem,cx had to leave .q1no q2no no sign cv 19"