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Local Reviews
for Santa Monica, CA

Paradise Appliance Service Rated 4.7 out of 5 stars based on 50 customer reviews

Map of Santa Monica, CA

Happy in Santa Monica




Review of Paradise Appliance Service

Ray was perfect. Great service, arrived with parts, knew how to perform the repairs.


Map of Santa Monica, CA

technician was great.




Review of Paradise Appliance Service

The technician who serviced my dryer was knowledgeable and enabled my appliance did a good job, left the site clean and changed my opinion of Paradise appliance, the tech here last year left me very dissatisfied.


Map of Santa Monica, CA

Great service




Review of Paradise Appliance Service

Too expensive for time spent.


Map of Santa Monica, CA

Penny




Review of Paradise Appliance Service

Pablo was knowledgeable, friendly, timely, and helpful.


Map of Santa Monica, CA

plus service




Review of Paradise Appliance Service


Map of Santa Monica, CA

Pablo




Review of Paradise Appliance Service

He was outstanding. Knowledgeable about older machines. A definite problem solver.


Map of Santa Monica, CA

Great Service!




Review of Paradise Appliance Service

Edi understood the problem, fixed it, and gave pointers about how to avoid it in the future. Friendly and helpful. There was no charge because washer was newly bought.


Map of Santa Monica, CA

Excellent service




Review of Paradise Appliance Service

Ray is a very personable guy who worked very efficiently and finally got my whirlpool working again.


Map of Santa Monica, CA

Tammy




Review of Paradise Appliance Service


Map of Santa Monica, CA

Excellent customer service




Review of Paradise Appliance Service

Ray was an experienced and knowledgeable technician. He handled the issue quickly and even gave me his direct contact info to call if the problem was not fully resolved.


Great service and friendly technician.




Review of Paradise Appliance Service

Technician called 30 minutes before arrival and arrived on schedule.


Great service




Review of Paradise Appliance Service

Pablo was very friendly and helpful. He sets a high bar for service people to live up to.


service




Review of Paradise Appliance Service

The most unorganized company. They have lost our service file and can not send us an estimate.


Quick fix!




Review of Paradise Appliance Service


Nancy




Review of Paradise Appliance Service

Great service


great service




Review of Paradise Appliance Service

Edi was on time and preformed his job in a very professional way.


xx




Review of Paradise Appliance Service


good service, came very soon, through




Review of Paradise Appliance Service

They came to troubleshoot and found the problem. I'm satisfied.


The Best service company!




Review of Paradise Appliance Service

I am SO happy with your company! Not only do you follow up with phone calls, emails & great service! My technician Len ( he had 2 helpers Benito & Anthony) is very knowledgeable, on time & professional. I will recommend your company to everyone. Thank you for a job well done.


Knowledgeable, friendly and helpful service.




Review of Paradise Appliance Service

I would have appreciated this information over the phone when I called as it would have been easily remedied. The person on call did not ask enough questions, nor knew the dishwasher well enough.


dryer




Review of Paradise Appliance Service


Edy




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Very nice and helpful technician




Review of Paradise Appliance Service

It took a while to get the part, but the guy who came out was helpful and nice. I want to point out that i have an extended warranty, when i first called in all of that was set up properly; at no point did Paradise question whether there was a warranty...not until the technician got there and asked. He said it says it's not under warranty. i said i called in and gave my warranty info and the order was taken through that warranty info. instead of packing up and leaving, he did the work. then he ran into a snag as he took my word for it but his boss's were saying it's not under warranty; the order had come in not under warranty. but it was under warranty. so i called whirlpool, got the warranty people, they confirmed it, it was THEIR mistake and not mine and not the technician's and not Paradise's. BUT HAD IT NOT BEEN FOR THE TRUST THE TECHNICIAN GAVE ME, this would have been a disaster, he would have left, I would have been angry, and so on. He handled it perfectly. I was right. He believed me. And the order was completed. Hooray for him. Good guy.


Very informative service man




Review of Paradise Appliance Service

He was a very informative and considerate person. He gave me suggestions and support on my new double oven. Ray is a great positive plus to this company.


Ray Great job in Santa Monica




Review of Paradise Appliance Service

Ray was timely, efficient, knowledgeable, and polite.


Terrific service




Review of Paradise Appliance Service

Ray Jackson called and was at my house in 10 minutes. He was knowledgeable and explained the problem and fixed it in no time at all. I would only ask for Ray if I have another problem which I hope won't happen.


Ray was fantastic!




Review of Paradise Appliance Service

Ray was fantastic! Called before he arrived- showed up shortly thereafter. He’s was courteous and helpful in answering questions. It’s very unusual to have a great experience when dealing with the service repair business and I can say that Ray was an exception!


Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KSF26C6XYY04 found leaking water tube underneath refer but tech extra man to move.; ordrng 1 WPW10238092 (tube-water) and 1 WPW10279885 (tube-water) and 1 WPW10277960 (tube-water) and 1 2ndtech (2nd tecj)

Near 20th St, Santa Monica, CA 90404
Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KBFN506ESS01 cx compl that ice maker making too much ice and will not shut off. tech reincerted ice maker arm and all test good.

Near 29th St, Santa Monica, CA 90405
Raymond J.

Raymond J.

WASHER WHIRLPOOL WFW8400TW02 found front load washer reading f21.due to clogged drain. tech cleaned drain all test good

Near Kingman Ave, Santa Monica, CA 90402
Pablo V.

Pablo V.

DISHWASHER KITCHENAID WDT730PAHZ0 replace sump pump test ok request completed

Near Ocean Park Blvd, Santa Monica, CA 90405
Raymond J.

Raymond J.

OVEN KITCHENAID KODE500ESS03 "replaced damanged panel on inner door, all test good"

Near Maple St, Santa Monica, CA 90405
Edi C.

Edi C.

WASHER WHIRLPOOL WTW4955HW1 Customer complaint not working : found drain hose too low syphoning water instruct customer to fix pipe for water not to syphon out

Near 2nd St, Santa Monica, CA 90405
Francisco J.

Francisco J.

REFRIGERATOR KITCHENAID KBSD602ESS01 the refrigerator is not frosting anymore after i changed the temperature on the display last time i was here ..customer wanted to make sure that the fridge was working properly that it was freezing and cooling okay..which it is its freezing and cooling

Near Franklin St, Santa Monica, CA 90403
Pablo V.

Pablo V.

DISHWASHER KITCHENAID WDT730PAHZ0 "found bad pump; (created new UIS, deleted prior attachment to UisID 26909), ordrng 1 W11085683 (pump)"

Near Ocean Park Blvd, Santa Monica, CA 90405
Raymond J.

Raymond J.

DRYER MAYTAG MGDB850YG1 "found faughty idr pulley, assym making loud noise; ordrng 1 WP8544742 (belt) and 1 WP8544739 (pulley-mtr) and 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt)"

Near Harvard St, Santa Monica, CA 90404
Raymond J.

Raymond J.

ICE MAKER KITCHENAID KUIX505ESS1 found sealed system leaking and compressor locked needs complete replacement took pics. cx decline at this time

Near Berkeley St, Santa Monica, CA 90404
Pablo V.

Pablo V.

WASHER WHIRLPOOL WET4024HW0 replace lock ruun test ok request completed

Near Ashland Ave, Santa Monica, CA 90405
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 placed the drawers in place the fridge drawer was not on right so she could not place her things she provided with a receipt snapped a pic of sd mobile.

Near 24th St, Santa Monica, CA 90402
Raymond J.

Raymond J.

RANGE WHIRLPOOL GW397LXUQ07 "replaced faughty control membrain, and tested, all test good"

Near Yale St, Santa Monica, CA 90403
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 placed the drawers in place the fridge drawer was not on right so she could not place her things she provided with a receipt snapped a pic of sd mobile.

Near 24th St, Santa Monica, CA 90402
Raymond J.

Raymond J.

RANGE WHIRLPOOL GW397LXUQ07 "replaced faughty control membrain, and tested, all test good"

Near Yale St, Santa Monica, CA 90403
Raymond J.

Raymond J.

DISHWASHER KITCHENAID KUDS30FXSS1 "found dishwasher full of soap suds again, told cx is call back and suds still problem cust will be charged"

Near Ocean Ave, Santa Monica, CA 90402
Edi C.

Edi C.

WASHER MAYTAG MHW8200FW0 Customer complaint not power: found bad touch panel replaced it run diagnose test all components tested ok to manufactory specficis.author double labor mkhv500nl2

Near 10th St, Santa Monica, CA 90403
Raymond J.

Raymond J.

OVEN KITCHENAID KODE500ESS03 "replaced contols and tested, all test good; ordrng 1 72032 (touchup DS (Direct Ship))"

Near Maple St, Santa Monica, CA 90405
Francisco J.

Francisco J.

OVEN KITCHENAID KODE500ESS03 helped rj

Near Maple St, Santa Monica, CA 90405
Raymond J.

Raymond J.

DRYER WHIRLPOOL WGD94HEAC1 "replaced brokrn dryer door hinge,all test good"

Near 18th St, Santa Monica, CA 90402
Raymond J.

Raymond J.

MICROWAVE OTR KITCHENAID KMHS120ESS5 "replaced faughty mag and diode, all test good"

Near Ocean Ave, Santa Monica, CA 90402
Edi C.

Edi C.

MICROWAVE OTR KITCHENAID KMHS120ESS5 helper done

Near Ocean Ave, Santa Monica, CA 90402
Edi C.

Edi C.

DRYER WHIRLPOOL WGD8800YW1 Customer compalint not heat : found kink vent hose info customer of tied space not letting hose vent enought air dryer tested ok to manufactory specifics.

Near Grant St, Santa Monica, CA 90405
Raymond J.

Raymond J.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "tech founf refer fill of freon just not pumping, replaced compressor that was not working properly, all tst good"

Near 4th St, Santa Monica, CA 90405
Pablo V.

Pablo V.

DISHWASHER KITCHENAID KUDC10FXWH5 replace all whell and traks run test ok request completed

Near 32nd St, Santa Monica, CA 90405
Pablo V.

Pablo V.

WASHER WHIRLPOOL WTW7000DW4 replace lid swtich run test all cycle working ok request completed

Near Cedar St, Santa Monica, CA 90405
Raymond J.

Raymond J.

MICROWAVE OTR KITCHENAID KMHS120ESS5 helper complete

Near Ocean Ave, Santa Monica, CA 90402
Pablo V.

Pablo V.

WASHER WHIRLPOOL WTW7000DW4 found bad lid switch; ordrng 1 W10810403 (lid switch)

Near Cedar St, Santa Monica, CA 90405
Pablo V.

Pablo V.

DISHWASHER WHIRLPOOL KDTE104ESS3 "found bad sump pump parts WPW10605057 and labor total for the reapir customer is going to call kitchenaid request completed; (created new UIS, deleted prior attachment to UisID 26530)"

Near Washington Ave, Santa Monica, CA 90403
Pablo V.

Pablo V.

DRYER WHIRLPOOL MDG4000AWW run test dryer for more than 30 minutes test heat ok request copleted to contact customer call 3106256032

Near 14th St, Santa Monica, CA 90402
Pablo V.

Pablo V.

DRYER WHIRLPOOL WGD94HEAC1 found bad hinge; ordrng 1 WPW10208415 (door hinge)

Near 18th St, Santa Monica, CA 90402
Pablo V.

Pablo V.

DISHWASHER MAYTAG MDB4949SDM2 found cold water instruc customer that need to run hot water in the sink before starting the dishwasher request completed

Near 24th St, Santa Monica, CA 90404
Raymond J.

Raymond J.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 tech found refrdigerator not coolling dut to faughty compressor not coming on; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)

Near 4th St, Santa Monica, CA 90405
Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KSSC48QVS01 "tech found wires going through door to ice bucket mtr broken and corroded , wires can not be repaired , cx needs new door but door not avil. called wp tech line and ref # 7724851660"

Near 33rd St, Santa Monica, CA 90405
Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KSSC48QVS01 found faughty ice dispenser mtr; ordrng 1 WP2318082 (drive shaft) and 1 W10822635 (motor)

Near 33rd St, Santa Monica, CA 90405
Francisco J.

Francisco J.

REFRIGERATOR KITCHENAID KBSD602ESS01 the freezer has no load the freezerraising the freezer temp a bit its too cold in the freezer section raied the temp to 2there was moisture on the walls checked the gaskets and the flapper from the dispensor is closing

Near Franklin St, Santa Monica, CA 90403
Raymond J.

Raymond J.

DRYER AMANA NGD4655EW2 replaced gas valve run diagnose test all components tested ok to manufactory specifics.

Near 9th St, Santa Monica, CA 90403
Raymond J.

Raymond J.

WASHER WHIRLPOOL LTG5243DQ6 "found leaking pump and drain hose, cust just wanted dign"

Near San Vicente Blvd, Santa Monica, CA 90402
Edi C.

Edi C.

COOKTOP WHIRLPOOL CGS3760ADQ Found bad gas regulator leaking customer will talk to son if repair approve

Near 30th St, Santa Monica, CA 90405
Pablo V.

Pablo V.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 door need to install hinge in place run test ok request completed

Near Bay St, Santa Monica, CA 90405