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for Santa Ana, CA
Ralph - Santa Ana, CA
Manuel - Santa Ana, CA
Elsa - Santa Ana, CA
Awesome Job! Very professional. This man deserves a raise!
Maria - Santa Ana, CA
Very good service
Donald - Santa Ana, CA
Technician was alone (2 came before) and was able to install the new door much faster and seemed to be knowledgeable and very productive. In addition the new door is making ice so we remain hopeful this has been fixed (original door stopped making ice, 2nd replacement door same and “hopeful this third door keeps working). We are not knocking the previous technicians, however, this one seems to have a good handle on the problem. Keeping our fingers crossed on the profuct
RAMON KNOWS HIS BUSINESS!!!
Janice - Santa Ana, CA
Let me just say that if I am ever in need of a competent repairman it is Ramon upon whom we will call. Knowledgable, efficient, straight-forward. He knows his stuff!!! He was a blessing for us. Beyond grateful.
Cristie - Santa Ana, CA
Very nice. Only looked in manual and did calibration. Temp seemed to be at right temperature, but that night took longer to cook even though heat increased by 20 during calibration. Not sure problem is fixed. Oven fine for 8 months, then this issue. Concerning.
Lorrie - Santa Ana, CA
Really great service
Denise - Santa Ana, CA
The technician was professional. He made sure to explain to us why we were having a problem and fixed it. He provided great service. He was awesome.
Joan - Santa Ana, CA
He was very professional and yet patient and informative. I will continue to call Paradise Appliance for service after our warranty ends. Sarkis was great
Diane - Santa Ana, CA
Great service, great person that repaired my dryer.
Beatrice - Santa Ana, CA
Excellent service; fixed my problem
Cathy - Santa Ana, CA
Can't rate the cost since it was under warranty and was at no cost to me.
Francis - Santa Ana, CA
The rep came to our home and would not listen to my wife as she explained what was wrong with our appliance. He tested the water temp and said we should run our sink water so it gets hot before we run out dishwasher that wasn’t heating properly. The idea that we should run our sink water before we run our dishwasher is ludicrous. This is not 1963 it is 2020 and this is a brand new dishwasher.
Lupid - Santa Ana, CA
He was honest and straight forward!
Ramon found the problem right away. Great service.
David - Santa Ana, CA
service appliance tec.
John - Santa Ana, CA
He called before hand , came over and on time. New what the problem was. Called office for part. They had it. I picked it up While he was continuing to service others, I called Sarkis again Sarkis came back again and installed it. Great job. Jonny on the spot.
Linda - Santa Ana, CA
It’s awesome to have a working dryer again thanks to the repairman that came. He was quick and thorough and explained the problem! Thanks!
As always, we have always had great service from Paradise.
Jonde - Santa Ana, CA
Genaro - Santa Ana, CA
I was very pleased with you service
Jeremy - Santa Ana, CA
Prompt and efficient service. Even with a mix up on the serial number on our work order they were able to resolve the issue and get the job taken care of.
Jeff - Santa Ana, CA
William - Santa Ana, CA
p\rice higher than expected. service quick.
Jonde - Santa Ana, CA
Celia - Santa Ana, CA
The Serviceman was great!
Lori - Santa Ana, CA
👍😊 good jobs and services
Mimi - Santa Ana, CA
Thanks for your help and kindness.
Herminia - Santa Ana, CA
RANGE WHIRLPOOL WFG770H0FZ0 "q1q2 no no sig covid19 protocol unit not igniting large bruner needed to adjsut pressure on regulator, adjusted and gas flow is now igniting properly no furtehr issues"
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 q1q2 no no sig covid 19 protocol unit has defective parts handle needs replacment and the housing defective ordering oarst also they have dent on the cabinet but thats non repairable; ordrng 1 W10899551 (handle) and 1 67006325 (housing)
GAS APPLIANCE WHIRLPOOL n/a cx needs main control does not wish proceede
RANGE WHIRLPOOL WEG745H0FS0 replaced grate and knobs tested reset main control tested working good CALL TP FOR AUTHO # IS WR6MVR6XPL2
REFRIGERATOR WHIRLPOOL WRT311FZDW01 unit needs new thermister and board ordering parst setting up asap appt; ordrng 1 WPW10384183 (thermister) and 1 W11357371 (board assembly) and 1 W11126274 (tower)
RANGE JENN-AIR PRG3610NP "7300127573001286730013367300128773001551unit nees multiple parts the top burners are rusted out and also clogged with debris. suggested to replace orifice, holder and caps but these parst are all discontinued no furtehr options, they cant remove to clean because screws are rusted thru heat with normal use. bake ignitor slowly igniting will needs that fixed as well but no parst cust will be looking into new unit they can reach out also to jennair for furtehr options since parst are discontinued for possibe discount on 2020 model paid via cc for visit."
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replaced led light tested working good; used 1 w10695459 (led light) from stock
REFRIGERATOR WHIRLPOOL WRT549SZDM01 autho - WR6NBR6NPL2page from trade partner gave me autho for repiars replaced parst and tested unit ran 50z inside flushed out no leaks all tested ok
WASHER WHIRLPOOL WTW5005KW0 water was reversed i switched water line no furtehr issues
DRYER WHIRLPOOL WGD5520SQ0 q1q2 no no sig protocol covid19unit needs ignitor assembly and roller suport kit they didnt want unit repaired they want new unitpaid via check for service charge 279311- ignitor roller support kit - 349241Tteir 1 labor if they choose to do repairs within next 30 days we will credit the service charge if needed
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19i repeplaced the main cntrl and ui and the unit is still acting the same... i was advised nnow to change the noise filter... customer is extreamly upset; ordrng 1 W11316771 (filter)
REFRIGERATOR WHIRLPOOL WART518SZFM00 q1 q2 no no sing c19 frost biltup in frezeer defrosed and installed fan blade ckd ok; used 1 W10916494 (BLADE-FAN) from stock
WASHER MAYTAG MVWX655DW1 cx needs valve housing tested and working good
DISHWASHER WHIRLPOOL MDB4949SHZ1 unit needs new sump replaced tested no issues all etsted ok unit fills drains no issues no leaks Q1Q2 - no customer no signature due to covid 19 protocol.
WASHER WHIRLPOOL WTW5005KW0 replaced valbe no leaks no issues all tested fine
COOKTOP WHIRLPOOL KGCC566RWW05 q1q2 no no signature covd 19 protocol replaced part removed entire unit on to counter replaced par tetsed all burners working no furtehr issues
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1 no q2 no no sing c19 unit ckd on not dripping
REFRIGERATOR WHIRLPOOL WRT318FZDW06 q1 no q2 no no sing c19 unit ckd working normal customer wont ro reverse door door hinge hole plug stuck cant pull out customer going to retern
REFRIGERATOR KITCHENAID KBSD602ESS01 authorization # kr1so00fpl1 q1 no q2 no no sing c 19 orderd led and board; ordrng 14 W11462342 (modul led)s and 1 W10830288 (cntrl-elec)
REFRIGERATOR IKEA IX7DDEXDSM00 q1 no q2 no no sing c19 repar frezeer ckd ok
WASHER WHIRLPOOL WFW5620HW0 sr:7728055680sr:7728205446j19 connector is goodj8 connector is good j7 connector is good ui ribbon seated proporly contract advised to reorder boards again....; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec) and 1 2man
WASHER WHIRLPOOL MVWX655DW q1 no q2 no no sign due to covid 19 dx had un balacned error code recalibrated and tested working good
REFRIGERATOR WHIRLPOOL WRS311SDHB00 q1 no q2 no no sing c19 installed wier harnss and thermistor vkd ok pr 05/23/20; used 1 WPW10383615 (THERMISTOR) from stock
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 no q2 no no sing c 19 i.m still not working charging ony for parts; ordrng 1 WPW10341329 (valv) and 1 W10898445 (board) and 1 W10870822 (board)
REFRIGERATOR WHIRLPOOL WRS311SDHB01 q1 no q2 no no sing c 19 order harnss; ordrng 1 W11405276 (HARNS-WIRE) and 1 WPW10495967 (heater)
WASHER WHIRLPOOL WFW6620HC0 q1q2 no no signature covid 19 protocol they ui not repsonding ran diag and nothing i had to reset the ui and tested again tehn ran dia and recalibared with test 12 no issues all tested fine all leds and keypad buttons working now.
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 no q2 no no sing c 19 installed i.m ckd ok paid in full
WASHER WHIRLPOOL WFW6620HW0 q1q2 no no sig due to covid 19 protocol use autho for repairs - wqyxaqynl2replaced parst tested unit also fixed noise it was panel rubbing on spring no furtehr issues
WASHER WHIRLPOOL WTW5000DW3 "i did a test no unnormal noise, q1 no q2 no, i didn't get signture cause covid-19"
DRYER WHIRLPOOL WGD6620HC1 needs new drum and duct assm ordering parst cramped space so we need time to do repairs; ordrng 1 W10381481 (drum) and 1 WPW10293765 (duct)
WASHER MAYTAG MVWC565FW1 "replaced noisy gearcasae and agitator that wasn't coming out, test good.,q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1 no q2 no no sing c 19 repair frezeer door silde ckd working ok
DRYER WHIRLPOOL WGD5000DW3 unit had bad air flow they need to have a company come and clean the air vent to the exhaust they had it cleaned but theres no proper air flow tehy need that company to come back and fix venting or install a booster direct shipping cover; ordrng 1 directship-WPW10717210 (vent filter WPW10717210)
WASHER WHIRLPOOL WFW560CHW0 "unit wasnt draining error code for pressure switch error opened unit foudn the pressure switch needed replacment, fixed issue cleared code; used 1 WPW10448876 (SWITHC - WL) from stock"
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 co q2 no no sing c 19 orderd i.m; ordrng 1 WPW10764668 (ice maker)
REFRIGERATOR WHIRLPOOL WRT549SZDM01 needs sealed systsem will retun next week to repair and get labor autho; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)
WASHER WHIRLPOOL WTW5005KW0 unit needs new valve assm ordering parst setting up next week; ordrng 1 W11038689 (valve)
WASHER MAYTAG MVWC565FW1 agitator donen't want to come out ordered; ordrng 1 W11161960 (agitator) and 1 W10752187 (screw)
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "not making ice replaced ice maker it got water, q1 no q2no i didn't get signature cause covid-19"
REFRIGERATOR IKEA IX7DDEXDSM00 q1 no q2 no no sing c19 . .purchased in 11/2018. in sd mobil cover 5 yt parts and labor repait freezer door gasket ckd ok