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for Redondo Beach, CA
Hope to get Enrique Martinez on every service.He is expert, quick, knowledgeable, neat,and offers welcome advice when asked.He is very very good.
Patrick - Redondo Beach, CA
Charles - Redondo Beach, CA
Enrique was excellent
Daniel - Redondo Beach, CA
Marzena - Redondo Beach, CA
They were very thorough on this visit and removed the Freon and cleared the system, and so far we are not having the problem we had before.
Brad - Redondo Beach, CA
Enrique Martinez was very professional. Not sure if the problem was solved, so far so good:) Enrique was great. Thanks, Brad Wilson
got job done
Riel - Redondo Beach, CA
Judith - Redondo Beach, CA
Great job, showed up on time, very good job
Stuart - Redondo Beach, CA
Good service person
Sylvia - Redondo Beach, CA
Excellent, the service man was very helpful. Thank you
Elizabeth - Redondo Beach, CA
Chris, the technician, was knowledgeable and thorough. He was also very pleasant!
Ann - Redondo Beach, CA
Enrique provided excellent service; he was professional, was very knowledgeable about the appliance, and explained the repair and provided tips for appliance care.
Thanks for listening... and the great service
JJ - Redondo Beach, CA
This was the 5th visit for service, 2nd for Chris, but I really am grateful for Chris’ help. I explained the issue and what I thought he could be able to do to resolve my leaking Kitchenaid refrigerator. None of the previous techs took the time nor made the effort to consider these ideas. Chris listened to my ideas and came up with an idea to check and was able to identify a possible solution to the problem. His openness to hear my concerns and his technical skills allowed him to think “outside the box” and find a solution. I really appreciate his effort and am hopeful that he was able to fix the problem the refrigerator was having.
Laura - Redondo Beach, CA
Great. Service. Reasonable price
Layton - Redondo Beach, CA
Very professional and took care of problem
Navouth - Redondo Beach, CA
Diane - Redondo Beach, CA
Called to inform Parsdise that I Was pleased with the service and particularly the agents very polite
Kitchenaid Fridge Leaking, freezing not cooling
JJ - Redondo Beach, CA
I really appreciated Chis' effort in trying to solve our ongoing trouble with our KRMF706 refrigerator. He is the 3rd tech that has shown up and the only one that ran a diagnostic on our system! Nobody prior to him even mentioned it. He decided that our issue was probably an intermittent error with the control board and replaced it on a follow up visit. I appreciate that he actually took the time to understand what was going on and decided that something should be done.
Great service Leak problem fixed.
Dianne - Redondo Beach, CA
on time, friendly and professional
Catherine - Redondo Beach, CA
Enrique was great. He was on time, replaced our ice machine, followed up immediately with an order for a needed water pump. Ultimately he was correct, that was what was needed, now that it's installed we have ice again. He was professional, thorough and was back to complete the job precisely when he said he would
Barbra - Redondo Beach, CA
Had to wait several days for an appointment and then a week more to get parts but in the end I am happy with the repair as well as those who did it.
Shawn - Redondo Beach, CA
Enrique Martinez was very professional and provided good communication and great customer service!
Very efficient & thorough
Hector - Redondo Beach, CA
Great experience, wonderful service
Marie - Redondo Beach, CA
The man who came was polite and very knowledgeable. He knew immediately what the problem was and explained it to me
Sue - Redondo Beach, CA
Michael - Redondo Beach, CA
Clean cut serviceman.
Richard - Redondo Beach, CA
Good outcome but 5 visits required
Enrique Martinez - Elliott Service Visit
Doug - Redondo Beach, CA
Enrique was punctual, clean and offered quick diagnosis. Also like the ability to schedule visit online.
Confident and Professional
KitchenAid Fridge guy - Redondo Beach, CA
Victor was very professional. Called before arriving. He listened to my concerns about the refrigerator repair. Although he could not confirm any reason why my unit continues to leak water, he was able to give me ideas of why it may be building up ice that is then thawing cause water puddles. While reviewing the unit he was able to identify a issue that was causing excessive “sweating” under the icemake and recommended a fix that was available. He had to order and return again for replacement which went well.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "per francis use psp for parts. about labor rose was here on 4/23/19 worked on seal job. leak at evap, replaced evap. and compressor."
MICROWAVE KITCHENAID KOCE500ESS06 "complaing error code f6E8 , found bad magnetron and inverter control , also open cavity fuse , just replaced now its working ok tested fine . , i call whirpool and they gave me aditional KKQBH00NL2."
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "No water pressure, checked supply water line and dispenser, found defective filter housing or cloged up water filter, customer stated store is replacing the product."
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Compressor is locked up pulling 9amps, customer declined the repairs."
REFRIGERATOR WHIRLPOOL WRT111SFDW03 per francis use psp for parts. about labor rose was here on 4/23/19 worked on seal job. leak at evap. ordered compressor and evap.; ordrng 1 W11122867 (evap.) and 1 WPW10507886 (compressor.)
REFRIGERATOR KITCHENAID KRFC300ESS01 "Still not cooling, sealed system problem, found freon leak on center divider mullion, dye is visible, called tech line, not repairable #7724975671"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "No ice, no voltage to ice maker, replaced the door interlock switch and spacers.cycled tested ice maker...; used 1 12002646 (LIGHT SWITCH KIT), and 2 WPW10221048 (SPACER) from stock"
REFRIGERATOR KITCHENAID KBFC42FTS03 "Water leaking on floor, found frozen cloged drain hose, cleaned and defrosted drain and leak tested, drain working fine now...."
REFRIGERATOR JENN-AIR KURL104EPA00 "fan motor not running, order parts.; ordrng 1 W11241069 (contrl-box) and 1 W10854409 (motor-evap) and 1 WPW10797321 (ui)"
REFRIGERATOR KITCHENAID KRFC300ESS01 "Not freezing, found no freon in system, replaced the compressor and evaporator coil, called for double labor #KKE3VKDNL2"
REFRIGERATOR KITCHENAID KUDF204ESB00 "Door alarm goes off every few hours with a reset message. not making ice, found fan motor not running, replaced the condenser fan motor and tested. claim warranty, paid for part only..."
RANGE KITCHENAID KDRS483VSS04 HELPER COMPLETE
REFRIGERATOR KITCHENAID KRMF706ESS01 "Refrigerator compartment not autodefrosting, ordering main control board and ff fan motor only ordrng 1 WPW10675033 (cntrl-elec) and 1 W11087438 (motor-evap)"
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer reported unit was not cooling, I checked the compressor and fan motor are running normal at this time, unable to duplicate the problem..."
REFRIGERATOR KITCHENAID KUWS246ESS2 "Not working at all, found the termostat open, replaced the operating thermostat and tested."
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cooling, no freon, replaced the compressor and evaporator coil, parts under warranty, double labor using #KK9NE00XPL2"
REFRIGERATOR SBS KITCHENAID KSSC48QMS02 took system into a complete vaccum to 528 microns recharged system unint working good at this time cust has been told that they may need a new mother board in the near future.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not freezing, low on freon, ordering compressor and ff evaporator coil r/s for Monday 13 first in the morning.; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)"
REFRIGERATOR KITCHENAID KUWS246ESS2 "Not working at all, found open temperature thermostat, ordering the operating thermostat; ordrng 1 WP4344659 (thermostat)"
BEVERAGE CENTER JENN-AIR n/a "Unit making noise, unable to duplicate noise, cusomer had a recording sounds like fan motor, replaced condenser and top evaporator fann motors."
REFRIGERATOR SBS KITCHENAID KSSC48QMS02 "Low on freon, problemas with ui display, need main control board and sealed system parts, called for 2nd ss man.. customer claims warranty on main control board.; ordrng 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 W10508992 (heat exchanger) and 1 W10818296 (main control board) and 1 ss2ndmann (2nd man ss)"
DISHWASHER KITCHENAID KUDE50CXSS6 "Still not working, inoperative user interface, ordering more parts but not all parts are needed, please send tech help....; ordrng 1 WPW10392483 (harns-wire) and 1 WPW10304408 (dispenser) and 1 WPW10500166 (panel-cntl) and 1 WPW10328226 (pump&motor) and 1 2ndman (2nd man)"
REFRIGERATOR KITCHENAID KBFA25ERSS00 "Working normal at this time, frost in freezer and very dirty condenser coils, customer declined cleaning."
WASHER MAYTAG MHW5500FW1 Customer complaint noisy:run diagnose test found clogg drain on door seal cleaned washer ok no noise run with towels
REFRIGERATOR WHIRLPOOL WRT111SFDW03 installed dye dryer and low side valve; used 1 WPW10143759 (DRIER) from stock
DISHWASHER KITCHENAID KUDE50CXSS6 "Not working at times, ordering more parts.; ordrng 1 W10473198 (cntrl-elec) and 1 W10619006 (latch) and 1 WPW10195835 (handle)"
REFRIGERATOR KITCHENAID KBFA25ERSS00 "Noisy, could not detect any noise at time of at this time, customer will recor ig noise comes back, big ball of ice inside freezer, customer declined removal og frost.defrost systecm ok, paid for svc fee only..."
WASHER WHIRLPOOL CAE2745FQ0 "installed part , now its ok tested fine , using ahuthorization WJO7XJOAPL1"
REFRIGERATOR WHIRLPOOL WRT111SFDW03 ordered new drain; ordrng 1 482801 (mount-tray)
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Feezer door not closing good, removed frost from door slides and adjusted door, tested, closing fine now..."
MICROWAVE WHIRLPOOL CAE2745FQ0 part is being shipped; ordrng 1 w11190039ds
COMPACTOR JENN-AIR TC707S0 HELPING PA Training
REFRIGERATOR KITCHENAID KRFC704FSS00 "Not cooling, freezer section not defrosting, ordering main control board and wire harness with defrost thermistor.; ordrng 1 w11333076 (main board) and 1 w11204566 (harness with termistor.)"
DRYER WHIRLPOOL LTG6234DQ1 found faughty door swtich on dryer; ordrng 1 WP3391902 (switch-lid)
DISHWASHER KITCHENAID KDTE204GPS0 "Spots and stains on dishes, ran diagnostics for two times and found no problem, customer stated not using rince aid or jet-dry, adviced need to start using it..."
DISHWASHER KITCHENAID KDTM404EBS3 "Not cleaning dishes efficiently, ran diagnostics found error code F6 - E1called techline ref#7724314888recommnended to clean out dishwasher with 1/8th of a cup of vegetable oil due to over sudsing preventing wash motor from circulating water efficiently. if this fails and dishes are still not cleaning properly, will need to replace detergent tray."
REFRIGERATOR WHIRLPOOL WRF532SMHB01 "Fost build up in the freezer compart,ment, removed all frost and adjusted door, closing fine no air gaps, adviced.."
DISHWASHER WHIRLPOOL WDF510PAYWA "Not working at all, control on console not reponding, no power from board, need main control board and console, customer declined the estimate..total #408,55"
REFRIGERATOR KITCHENAID KRFC704FSS01 "Refrigerator doors not adjusting on top hinge due to holes on top cabinet are stripping or too wide, called tech line will contact customer for resolution....#7724380095"
DISHWASHER KITCHENAID KDTM404EBS3 "Not cleaning dishes, error code E4,F4,E1, ordering sump, main pcb and console, may not need all parts, sump too low almost touching floor, need help to pull out...; ordrng 1 W11114745 (console) and 1 W11087215 (main pcb) and 1 W10861526 (sump) and 1 2ndman (2nd man)"