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for Orange, CA
Carole - Orange, CA
Jonathan - Orange, CA
Francis was professional, friendly, and appeared very competent with his knowledge of our appliance. Excellent experience!
Michelle - Orange, CA
Great. Prompt and great customer service.
Rey - Orange, CA
I don’t even know where to begin. I was charged $183 for nothing! He came had to order a part and then said he won’t get the part . What? Yeah we don’t get parts and he left and charged me. I’d like a refund!
Ralph - Orange, CA
Great customer service, professional and on time. Still have not received an email with my estimate or the final bill. It’s a shame Kitchenade dishwasher can cost as much as it does and last only a few years. Then cost so much to have it fixed. No fault of the repairman. He was great.
Rocco - Orange, CA
It was the 6th service call since we purchased oven in July 2019. Hopefully they have corrected the defective programming and oven not working. Whirlpool should extend our warranty another 6 months as we are just now able to use this brand new oven.
Travis - Orange, CA
Great work very nice tech
Not good service
Rocco - Orange, CA
Oven does not turn on for baking. Touch screen defective does not allow the oven to turn on. Need technician again 4th visit
David - Orange, CA
Personable and knowledgeable technician
"Apartment 249 - Orange, CA
Jonathan was very professional, very knowledgeable and great to work with we’d be happy to have him take care of our needs anytime!!!
Delia - Orange, CA
The best service
Ryan - Orange, CA
Great service and customer relations.
Good, timely service
Mark - Orange, CA
Sam took care of the problem in a timely manner & communicated well re the issue. Product still under warranty.
Well satisfied with service
Michael - Orange, CA
We were well satisfied with the service to our ice maker provided by Sarkis. We appreciated his expertise and quiet, professional efficiency. Very happy, job well done.
Steve - Orange, CA
Sam was an absolute professional and went out of his way to diagnose, obtain the needed part from a second repair technician and return all in one day to complete our service. He was always smiling and a pleasure to get to know. I will use him in the future and recommend him to my friends and family. Nice job Sam!
Susan - Orange, CA
We've been having problems with our oven for several years. Ramon not only repaired it, but also explained what he did and why he did it.
Punctual, friendly & efficient
Rosalie - Orange, CA
Delia - Orange, CA
Carlo - Orange, CA
My experience was horrible. I was without a Refrigerator for three weeks. I got mixed information from your customer service reps.
Eleven - Orange, CA
Lupe - Orange, CA
Claudine - Orange, CA
Thank you for great service!
Great service great tech
Travis - Orange, CA
Javier was amazing very polite, professional and knowledgeable
punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)
Patricia - Orange, CA
Margaret - Orange, CA
Problem resolved quickly with politeness.
Noisy Garage Fridge
Richard - Orange, CA
No problem could be found with the appliance. Of course, no noise occurred while Victor was here. His inspection could find no probllem with the compressor nor fan. I was pleased with his friendliness and his knowledge.
Horrible service + lazy technicians
Michelle - Orange, CA
First I was reschedule because the technician said he needed a part he had to order. He made this decision without coming to my home and inspecting my stove. Then, the technician that came said I had to switch my electric panel off and on next time it gets stuck. Really? Who wants to fix their applicance by doing that every time? What happened to the part the technician said he “needed” to replace? Sounds like a bunch of lazy technicians to me. Waste my time taking 2 days off of work - UNPAID!!! So disappointed with your service. Unprofessional to say the least.
Raghda - Orange, CA
Very good thanks
LAUNDRY CENTER MAYTAG MVWB835DW0 unit needs ui and board ordering parst q1q2 no no sig covid19 protocol ; ordrng 1 W11100602 (board) and 1 W10861510 (ui)
DISHWASHER WHIRLPOOL WDF130PAHW1 q1 no q2 no no sing c 19 installed cntrl-elec ckd worging ok nnnnnnnnnno d n s mt helt issu
REFRIGERATOR KITCHENAID KRFC300ESS03 q1 q2 no no sing lubricate vegetable thrower ckd ok
REFRIGERATOR KITCHENAID KSSC42QMS02 q1 no q2 no no sing c19 installed board and evap fan ckd working ok
WASHER MAYTAG MVWB765FW2 "Complaint. , not getting enough water , found bad water valve , just replaced now it’s working ok tested fine.; used 1 W11165546 (Valve) from stock"
REFRIGERATOR KITCHENAID KRSC503ESS01 camber needed to be onstalled dor the motr shaft installed it tested unit no furtehr issues all tested ok
REFRIGERATOR WHIRLPOOL WRT541SZDW00 issue with blocked venting ice buildup connected heater assembly tested unit no furtehr issues both sides cooling normal
DISHWASHER WHIRLPOOL WDF130PAHW1 q1 no q2 no no sing c 19 need cntr-l elec; ordrng 1 W11090955 (console) and 1 W11367637 (cntrl-elec) and 1 WPW10274884 (door latch)
REFRIGERATOR WHIRLPOOL ET1CHEXSB01 q1 no q2 no no sing c19 installed evap fan motor ckd ok; used 1 WP2315539 (EVAP FAN) from stock
REFRIGERATOR WHIRLPOOL WRS588FIHW00 q1 no q2 no no sing c 19 adj refg door ckd ok
REFRIGERATOR KITCHENAID KSSC42QMS02 q1 no q2 no no sing c 19 need board and evap fan; ordrng 1 W10818296 (board) and 1 W10822580 (evap fan motor)
DISHWASHER WHIRLPOOL WDF330PAHS3 q1 no q2 no co sing c 19; ordrng 1 WPW10274902 (panel)
DISHWASHER KITCHENAID KDTE104EWH1 replaced parst and tested unit no furtehr issues
DISHWASHER KITCHENAID KDTM354DSS3 q1 no q2 no no sing c 19 installed motor pump ckd working ok
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 no q2 no no sing c 19 need door has dant under 30 days; ordrng 1 LW10638684 (dor-fip)
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 no q2 no no sing c19 orderd refg door has dant unter 30 days; ordrng 1 LW10638684 (dor-fip)
OVEN WHIRLPOOL WOD51EC0HB01 "q1 noq2 no co sing c 10 the panel changes the date, turns the oven on without touching orderd panl and board; ordrng 1 W11297707 (panl) and 1 WP4449751 (thrmst-fix) and 1 W11261167 (CNTRL-ELEC)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sing c 19 indtalled temp nontr ckd working ok; used 1 WPW10503278 (cntrl-elec) from stock
REFRIGERATOR WHIRLPOOL KSCS25INSS00 q1 no q2 no no sing c 19 installed i.m ckd working ok; used 1 4317943 (ICEMAKER) from stock
OVEN WHIRLPOOL JJW2730WS02 "noise was the bracket was loose, replaced the ui from last time no furtehr issues all tested ok they paid in full last visit"
MICROWAVE KITCHENAID KOCE500ESS06 replaced parts tested unit no furtehr issues all tested ok paid baance no furtehr issues
MICROWAVE OTR WHIRLPOOL WMH31017HS2 "q1 no q2 no no sing c19 orderd board; ordrng 1 W10892389 (cntrl-elec) and 1 W11175576 (panl-cntrl) and 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
DISHWASHER KITCHENAID KDTE104EWH1 needs new wheel assembly ordering parst; ordrng 1 WPW10195417 (wheel)
REFRIGERATOR MAYTAG MFI2570FEZ06 q1 no q2 no no sing c 19 repaire ice baket ckd working ok 05/30/20 in sd mobile
DRYER WHIRLPOOL MGDB765FC0 replaced ignitor no furtehr issues; used 1 279311 (IGNITOR) from stock
MICROWAVE KITCHENAID KOCE500ESS06 unit needs inverter assm and mag both civerd under warrnty 5 year setting up appt for this week repairs.; ordrng 1 W11346197 (mag.) and 1 W10217711 (inveter.) and 1 DOLLY (DOLLY)
REFRIGERATOR KITCHENAID KRFF707ESS01 UNIT NEEDED NEW BORD AND THERMISTER THEY WILL TRY TO CONTACT WHIRLPOOL FOR PAD IF POSSIBLE; ordrng 1 W10843055 (BOARD) and 1 W11033168 (HARNESS) and 1 W11089931 (UI)
WASHER MAYTAG MVWB765FC2 "6221psp parts needs ui and board assm tested unit, ordering parst will return with board and ui paid half today will pay balance nxt visit; ordrng 1 W11135392 (board) and 1 W11162441 (ui)"
RANGE KITCHENAID KSGB900ESS0 q1 no q2 no co sing c 19
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1 no q2 no sing c19 ice maker fill tub was frozen cleaned ckd working ok
WASHER WHIRLPOOL MVWB835DW3 replaced parts and tested unit no furtehr issues all tested ok psp all parst
WASHER WHIRLPOOL MHW4200BW0 replaced parts scode for parst charegd balance for repairs no furtehr issues all tested ok
DRYER WHIRLPOOL WGD9550WL1 "W10044596- valve valve discontinued but i wasa able to remove water line and cut off supply to teh unit so they can still use, gave part number cllected 134.95 via check"
RANGE KITCHENAID KSGB900ESS0 q1 no q2 no no sing c 19 orderd cooling fan; ordrng 1 W11107275 (fan-blwr)
REFRIGERATOR IKEA IX6HHEXDSM01 "unit needed gasket reformed hot air seeping thru in freezer portion heated gasket and pulled off door, aligned both sides slides working normal now all else tested fine"
DISHWASHER IKEA IUD8555DX2 replaced sump assembly tested unit no furtehr issues all tested ok
REFRIGERATOR KITCHENAID KRFF507HBS00 replaced door assembly tested door leveled it properly no furtehr issues use autho for repairs - kqgor00nl2
WASHER WHIRLPOOL WFW7590FW0 error codes in history unit needs new water pump and water level sensor replaced parst and tested unit no more issues use autho for double labor = wqgok00xpl2; used 1 WPW10448876 (SWITHC - WL) from stock
REFRIGERATOR WHIRLPOOL WRT318FMDM05 q1 no q2 no no sing c19 need compressor and evap------auth#wqfq3qfnl2; ordrng 1 W11209866 (compressor) and 1 W11407409 (evap)
WASHER WHIRLPOOL MVWB835DW3 unit need new transmission controls and motor setting up for next week cust will call if he cancelled appt collected just 134.95 today will collect balsnce once completed ; ordrng 1 W10811956 (transmission) and 1 W10754448 (clutch) and 1 W10915700 (motor) and 1 W10915701 (motor cover) and 1 W11112656 (ui)