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for Orange, CA
Very good service with very good attitude
Century - Orange, CA
Service technician did a very professional job, was very courteous, and offered to also check out our other appliances. He accommodated our request for a specific appointment time as well.
Shaun - Orange, CA
Since my appliance was under warranty I can’t speak to the price, but his customer service was terrific. He showed up a teeny bit late but within reason. He was organized, tidy and ver nice to deal with. I would recommend him to anyone needing service.
Jonathan has great customer service. He took his time explaining everything my fridge needed fixed and answered all my questions. I just hope now my f
Delia - Orange, CA
Great experience having Jonathan fix my fridge
Amanda - Orange, CA
Very efficient and quick
Ahren - Orange, CA
Carole - Orange, CA
Jonathan - Orange, CA
Francis was professional, friendly, and appeared very competent with his knowledge of our appliance. Excellent experience!
Michelle - Orange, CA
Great. Prompt and great customer service.
Rey - Orange, CA
I don’t even know where to begin. I was charged $183 for nothing! He came had to order a part and then said he won’t get the part . What? Yeah we don’t get parts and he left and charged me. I’d like a refund!
Ralph - Orange, CA
Great customer service, professional and on time. Still have not received an email with my estimate or the final bill. It’s a shame Kitchenade dishwasher can cost as much as it does and last only a few years. Then cost so much to have it fixed. No fault of the repairman. He was great.
Rocco - Orange, CA
It was the 6th service call since we purchased oven in July 2019. Hopefully they have corrected the defective programming and oven not working. Whirlpool should extend our warranty another 6 months as we are just now able to use this brand new oven.
Travis - Orange, CA
Great work very nice tech
Not good service
Rocco - Orange, CA
Oven does not turn on for baking. Touch screen defective does not allow the oven to turn on. Need technician again 4th visit
David - Orange, CA
Personable and knowledgeable technician
"Apartment 249 - Orange, CA
Jonathan was very professional, very knowledgeable and great to work with we’d be happy to have him take care of our needs anytime!!!
Delia - Orange, CA
The best service
Ryan - Orange, CA
Great service and customer relations.
Good, timely service
Mark - Orange, CA
Sam took care of the problem in a timely manner & communicated well re the issue. Product still under warranty.
Well satisfied with service
Michael - Orange, CA
We were well satisfied with the service to our ice maker provided by Sarkis. We appreciated his expertise and quiet, professional efficiency. Very happy, job well done.
Steve - Orange, CA
Sam was an absolute professional and went out of his way to diagnose, obtain the needed part from a second repair technician and return all in one day to complete our service. He was always smiling and a pleasure to get to know. I will use him in the future and recommend him to my friends and family. Nice job Sam!
Susan - Orange, CA
We've been having problems with our oven for several years. Ramon not only repaired it, but also explained what he did and why he did it.
Punctual, friendly & efficient
Rosalie - Orange, CA
Delia - Orange, CA
Carlo - Orange, CA
My experience was horrible. I was without a Refrigerator for three weeks. I got mixed information from your customer service reps.
Eleven - Orange, CA
Lupe - Orange, CA
Claudine - Orange, CA
Thank you for great service!
Great service great tech
Travis - Orange, CA
Javier was amazing very polite, professional and knowledgeable
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 auth#wtkt700nl2 installed freezer door bilder has the door ckd ok q1q2 no no sing c19
OVEN WHIRLPOOL WEG515S0FS2 q1q2 no no sing calibrate 20 d higher ckd working ok
OVEN WHIRLPOOL WOD51EC0HB01 auth# wtdp8tdnl2 installed panl and pull unit out to check lose connection
REFRIGERATOR WHIRLPOOL KRFC300EBS00 q1q2 no no sig cvd19 protrocol unit needed new uv drier used one from teh truckstock charegd with 5.5 oz freon nop furtehr issues no leak allow 24 hours to cool; used 1 WPW10143759 (DRIER) from stock
DISHWASHER WHIRLPOOL KUDD01DPPA0 q1q2 no no sing c19 need Lid Assembly parts no longer avl to repair
DISHWASHER WHIRLPOOL WDT970SAHZ need adjuster q1q2 no no sing c19; schdld next appmnt for 10/21 WED !
DISHWASHER WHIRLPOOL WDT970SAHZ q1q2 no no sing c19 installed adjuster ckd working ok
OVEN KITCHENAID KODE500EWH04 authorization # kswf700apl1 need board dolly; ordrng 1 W11179310 (board) and 1 W10801665 (board) and 1 dolly (dolly)
REFRIGERATOR WHIRLPOOL WRS588FIHZ q1q2 no no sing c19 need refg and freezer door has rust on doors ----auth#wsxra00al2; ordrng 1 LW11038910 (dor-fip) and 1 LW11037733 (dor-fip) and 2 W11163764 (handle)s
DISHWASHER KITCHENAID KDTM404KPS0 q1q2 no no sing c19 inst customer unit working normal
REFRIGERATOR WHIRLPOOL KBFN502ESS00 "q1q2 no no sing c19 need i.m and led; ordrng 1 W10913630 (icemaker), used 1 W11462342 (MODULE) from stock"
FREEZER KITCHENAID KBSN602ESS01 q1q2 no no sig cvd19 protocol replaced mocdules no furtehr issues all tested ok
RANGE MAYTAG MGS5770ADC authorization # mshgvshwl1 q1q2 no no sing c19 fire hazard inst customerto not use parts no longer avalable to repair customer going to buy new unit
REFRIGERATOR WHIRLPOOL WRF555SDHB02 q1q2 no no sing c19 adj door switch ckd ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 q2 no no sing c19 adj freezer door ckd working ok
WASHER WHIRLPOOL WTW4955HW1 replaced parts tested unit no furtehr issues all tesdted ok no more agitator issues q1q2 no no sig cvd19 protoocl rean diag and tests to recalibrate.
REFRIGERATOR JENN-AIR JS42PPDUDE01 q1 q2 no no sing c19 different issue installed led module ckd working ok; used 1 W11462342 (MODULE) from stock
OVEN WHIRLPOOL WFG505M0BS0 "q1q12 nounit was not caslibrated it was -20 degreees, i changed calibration tested unit no furtehr issues 350, 400, and 500 all reachd temps quick"
DISHWASHER KITCHENAID KDTM404ESS3 q1q2 no no sing c19 orderd travks; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 W10822165 (track) and 1 W10822166 (track)
REFRIGERATOR KITCHENAID KRFC300ESS01 q1 q2 no no sing c19 installed relay no charg for parts unit ckd working ok
REFRIGERATOR KITCHENAID KRFC300ESS auth#ks24ms2xpl2 q1 no q2 no no sing c19 orderd freezer door; ordrng 1 12977880SQ (dor-fip ss) and 2 WP13055901 (slide)s and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)
OVEN JENN-AIR JJW2430DS02 q1 no q2 no no sing c19 installed panl ckd working ok
LAUNDRY CENTER MAYTAG MVWB835DW0 q1q2 no no sig cvd19 protocol replaced pars tetsted unit no furtehr issuesallow few load to be sure all etsted ok no more LT
REFRIGERATOR KITCHENAID KRFC300ESS q1 no q2 no no sing need freezer door i need to get auth; schdld next appmnt for 8/26 WED !
REFRIGERATOR MAYTAG MFI2665XEM7 mis diag from original diag. no charge for parts no labor use from last repair. q1q2 no no sig cvd19 protocol
DRYER WHIRLPOOL WGD8500DC0 "F4E3 restricted air flow, i checked air is good, nothing q1 no q2 no, i ddin't get signature cause covid-19"
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced parst tested unit no furtehr issues q1q2 no
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 q2 no no sing c19 its not drying problem instruct customer to use jet dry
DISHWASHER WHIRLPOOL MDB8959SKW "per service pointer W11482561, ordered drain pump; ordrng 1 W11412663 (drain pump)"
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 no q2 no no sing c19 left door in the office builder going to install later
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 q2 no sing left door in the office builder going to installed later
WASHER WHIRLPOOL WTW5000DW0 q1q2 no no sig cvd 19 protol controls stuck opened console fixed and recalibrated unit tested unit no furtehr issues all etsted ok
DRYER WHIRLPOOL WGD4950HW0 q1 no q2 no no sing c19 installed timer p#w10185981 part from unit; used 1 p#w10185981 (timer) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 wrong color reordering; ordrng 1 W11174872 (panel)
WASHER MAYTAG MVW7232HW0 "q1q2 no no sig covd19 protocolshes stating not enough water getting into unit nsome clothes are not getting wet, ran a bulky cycle with clothes and unit is getting wet. ran diag and the unit fills and agitates like normal on low and high agitation all tested fine cleared f3e0 error code for motor fualt fixed conenction att he motor sll teested ok"
WASHER WHIRLPOOL WFW92HEFC0 needs new dispensor and dispensor board q1no q2no no sign covid19; ordrng 1 W10864049 (cntrl-elec) and 1 W11096092 (sensor) and 1 WPW10352973 (switch-dis)
RANGE JENN-AIR JDS8860BDP q1 q2 no no sing c 19 need panle and regulator parts not available ro repair
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig cvd19 protovcl W11174870 - door unit needs new panel; ordrng 1 W11174870 (panel)
LAUNDRY CENTER MAYTAG MVWB835DW0 reordering parst techline didnt know what was wrong with this. cust very upset sr - 7728490796; ordrng 1 W10861510 (console) and 1 W11100602 (board)
DRYER WHIRLPOOL WGD4950HW0 q1 no q2 no no sing c19 authorization # wricr00wl1 cover labor only need tiner customer refus to pay for parts customer going to call whrlpool to get new auth for parts and labor