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for Manhattan Beach, CA
Patty - Manhattan Beach, CA
Fast and polite
Daniel - Manhattan Beach, CA
Joe - Manhattan Beach, CA
Knowledgeable, thorough service
Daniella - Manhattan Beach, CA
Wayne - Manhattan Beach, CA
Jenifer - Manhattan Beach, CA
David - Manhattan Beach, CA
Great communications beforehand on the service appointment and was able to solve the issues promptly and hassle free.
Daniella - Manhattan Beach, CA
Mike - Manhattan Beach, CA
Enrique was ex elxcellent
Don - Manhattan Beach, CA
Professional prompt courteous. Enrique is an Asset to the company
Knowledgeable and Outstanding
Jewel - Manhattan Beach, CA
These guys knew everything, quite refreshing since others did not have a clue.
Patricia - Manhattan Beach, CA
Enrique, technician, was absolutely the best! He was punctual, courteous, conscientious and very knowledgeable. He met every obstacle with expertise and dedication to job completion.
Sarah - Manhattan Beach, CA
The water dispenser on my 15-year-old KitchenAid Superba stopped working. I was connected with Paradise through the Whirlpool/KitchenAid Enrique communicated well before my appointment and showed up right on time. He was quick, tidy and solution oriented with a challenging repair and discontinued part. Water dispenser is working now. Pricing was fair. I highly recommend Enrique and Paradise.
Judith - Manhattan Beach, CA
Technicians were terrific!!
Jim - Manhattan Beach, CA
John - Manhattan Beach, CA
Enrique was great and was able to repair the lights in our refrigerator. I highly recommend him.
Jack - Manhattan Beach, CA
He was not abler to resolve the problem and my wife couldn't find our paper work. I was not home.
Gary - Manhattan Beach, CA
prompt and friendly service
Great service, very competent repairman!
Lawrence - Manhattan Beach, CA
Friendly and professional service technician
Ronald - Manhattan Beach, CA
Paradise called day before to confirm service call. Received call next day from Mr Martinez 2 hours before scheduled time. Another customer canceled and was available to come earlier. He arrived on time 30 minutes later. Found and corrected the problem 45 minutes later. It was amazing that he had the part in the his truck and was able to complete the service call that day in an hour. Mr Martinez was on time, friendly and professional. This is the second great experience with Paradise.
Kirsten - Manhattan Beach, CA
Chris was great.
Terri - Manhattan Beach, CA
Enrique did great job fixing my freezer. It seems to be working fine now. However, there a small burn in my kichen rug possibly due to hot appliance used. I can't be positive but it was not there previously. Thank you, Paradise. Terri
Sandy - Manhattan Beach, CA
Fabulous work and very professional Will call again!
Victor is The BEST!
Kristine - Manhattan Beach, CA
Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.
Louis - Manhattan Beach, CA
Suzanne - Manhattan Beach, CA
Terri - Manhattan Beach, CA
Chris was great and very helpful. Thank you very much.
Diane - Manhattan Beach, CA
On hold long time when called in, otherwise excellent service. Reaoaur person veryoronptcouteous and competent.
FREEZER WHIRLPOOL WRS325SDHZ05 Q1 no Q2 no. no signiature due to covid-19. Customer had the refrigerator replaced.
REFRIGERATOR JENN-AIR JFC2089WEM9 Q1 no Q2 no. No signiature due to covid-19. Compressor not starting tried new relay no go. Compressor covered under 1yr warranty.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
COMPACTOR WHIRLPOOL KTTS505ESS0 training complted
FREEZER WHIRLPOOL WRS325SDHZ05 Q! no Q2 no. No signiature due to covid-19. Freezing in the refrigerator section.; ordrng 1 W11449482 (cntrl-elec) and 1 W11214887 (user interface) and 1 W11317276 (diffuser)
REFRIGERATOR KITCHENAID KRFC300ESS01 Q1 no Q2 no. No signiature due to covid-19.; ordrng 1 W10830162 (gasket-fip)
WASHER MAYTAG MHW8200FW0 Q1 no Q2 no. No signiature due to covid-19. Error code f3-e1. Replaced the main control board and pressure switch. Tested operation in diagnostic mode.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no. No signiature due to covid-19. Replaced the control box which came with the temperatur sensor.
WASHER WHIRLPOOL CGT9100GQ0 q1n0-q2no-no sign-covidd-19--replaced broken blower wheel and tested for correct operation. heating ok.
WASHER WHIRLPOOL CGT9100GQ0 Q1 no Q2 no. No signiature due to covid-19. helper complete
MICROWAVE KITCHENAID KEMS308SSS04 Customer complaint not heating call back 7727872477 found bad hidden element heater bake replaced it re run tests all componets ok to manufacctory specifics.q1nq2n no signature capture covid19
WASHER WHIRLPOOL CGT9100GQ0 q1no-q2no-no sign covid-19---replaced both lower controls and push button. nedds broken blowewr wheel; ordrng 1 WP697772 (blower wheel) and 1 franciscruz (francis cruz)
MICROWAVE KITCHENAID KEMS308SSS04 Customer complaint taking long and shutiing off : odering part for customer q1nq2n; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10207398 (elmnt-bake) and 1 ovendolley (1 ovendolley)
OVEN KITCHENAID KEBS109BSS00 Q1 no Q2 no. No signiature due to covid-19. Breaker was off reset the breaker all elemts are working with no burned key panel or main board.
COOKTOP JENN-AIR JIC4715GS00 jptch00al2 replaced control board cutomer not happy said broke too soon run diagnose test cook top ok no error codesq1nq2n
DISHWASHER IKEA IUD7070DS3 replaced the pump and motor completed the call.q1.noq2.nono signature due to covid19its washing now.
WASHER WHIRLPOOL CGT9100GQ0 helper done
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Customer complaint not makint ice: run diagnose test icemaker arm up to off position turni down to on icemaker dump the old ice and started to do harvest all componets tested ok to manufactory specifics.q1nq2n
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer complaintg noisy: run diagnose test found noisy fan replaced re run test all componets tested ok to manufactory specifics. autho double labor##WPSUZPSNL2 q1nq2n no signature capture covid19
MICROWAVE KITCHENAID KEMS308SSS04 Customer complaint taking too long to heat : run test found oven not reaching temp calibrate control board reset control board re run test oven reach desire temp all componets ok to manufactory specifics.q1nq2n
REFRIGERATOR KITCHENAID KSSC42QMS02 Training complted
REFRIGERATOR KITCHENAID KSF26C6XYY04 Q1 no Q2 no Q3 no. cracked hoses at water valve; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door) and 1 WP2300868 (fitting) and 1 WPY703856 (nut) and 1 WP4373559 (fitting)
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer complaint noisy : found noise omin from fan motor orderign parts for customer; ordrng 1 W11344874 (fan) and 1 W11346197 (magnetron) and 1 W11325603 (control) and 1 W11398764 (control) and 1 W11325604 (inverter board) and 1 ovendolley (1 ovendolley)
VENT HOOD KITCHENAID KIRD862VSS -1 Training complted
DISHWASHER KITCHENAID KDFE104HWH0 installed new anti tipping brackets and retainer
REFRIGERATOR KITCHENAID KBFS25EWMS8 replaced ice maker; used 1 W10884390 (ICEMAKER) from stock
DISHWASHER KITCHENAID KDFE104HWH0 ordered new antie tipping brackets; ordrng 2 WP8269145 (brckt-mtg)s and 2 WPW10503549 (retainer)s
COFFEE MAKER JENN-AIR JBC7624BS00 "Complaint not getting water , found bad water pump , just replaced now its ok tested fine , not charging for the part we scode the part before the new process; used 1 w10661079 (pump) from stock"
OVEN WHIRLPOOL KMBS104ESS3 "I call whirpool and they will change the unit, still not working since we are done many repairs and still not working , on the rigth side of the microvawe door the frame could be damaged i dont see it but the door wont closed all the way when i talk to tech line they deside is not repairable , they will contact cx on the next 24 hours for replacement unit they gave me sr#7727187564 ."
MICROWAVE WHIRLPOOL WMH32519FS0 helper complete
REFRIGERATOR JENN-AIR JS48PPDUDE00 Training completed
DISHWASHER WHIRLPOOL GU1500XTLS3 Dishwasher is not responding but control board is no onger available. In fomed the customer of charges + parts + labor and customer refused to pay
REFRIGERATOR KITCHENAID KRFF707ESS01 helper complete 3 way valve performs as designed in test 4.
DISHWASHER WHIRLPOOL WDF520PADM7 replaced the motor and pump assembly the dishwasher is working properly .
OVEN JENN-AIR JGRP436HM00 TRAINING COMPLETED
OVEN JENN-AIR JGRP436HM00 Replaced the cooling fan motor and adjusted for vibration.
OVEN JENN-AIR JGRP436HM00 Vibration noise when coolin fan turns on. Unit will vibratee moer if back splash is pushed on the right side.; ordrng 1 W11248652 (cooling fan motor) and 1 2ndman (2ndman)
DRYER MAYTAG MGD5630HW0 Burner ignitor broken. Replaced the burner ignitor and tested for burner operation.; used 1 279311 (IGNITOR) from stock
OVEN WHIRLPOOL GBD307PDQ0 Open control panel thermal fuse. Replaced the thermal fuse and ckjd that both ovens will heat
FREEZER JENN-AIR JF42NXFXDE02 Sealed system leak . Installed a uv drier evacuated and recharged the system.; used 1 WPW10143759 (DRIER) from stock
FREEZER JENN-AIR JF42NXFXDE02 helper complete