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for Manhattan Beach, CA
Joe - Manhattan Beach, CA
Knowledgeable, thorough service
Daniella - Manhattan Beach, CA
Wayne - Manhattan Beach, CA
Jenifer - Manhattan Beach, CA
David - Manhattan Beach, CA
Great communications beforehand on the service appointment and was able to solve the issues promptly and hassle free.
Daniella - Manhattan Beach, CA
Mike - Manhattan Beach, CA
Enrique was ex elxcellent
Don - Manhattan Beach, CA
Professional prompt courteous. Enrique is an Asset to the company
Knowledgeable and Outstanding
Jewel - Manhattan Beach, CA
These guys knew everything, quite refreshing since others did not have a clue.
Patricia - Manhattan Beach, CA
Enrique, technician, was absolutely the best! He was punctual, courteous, conscientious and very knowledgeable. He met every obstacle with expertise and dedication to job completion.
Sarah - Manhattan Beach, CA
The water dispenser on my 15-year-old KitchenAid Superba stopped working. I was connected with Paradise through the Whirlpool/KitchenAid Enrique communicated well before my appointment and showed up right on time. He was quick, tidy and solution oriented with a challenging repair and discontinued part. Water dispenser is working now. Pricing was fair. I highly recommend Enrique and Paradise.
Judith - Manhattan Beach, CA
Technicians were terrific!!
Jim - Manhattan Beach, CA
John - Manhattan Beach, CA
Enrique was great and was able to repair the lights in our refrigerator. I highly recommend him.
Jack - Manhattan Beach, CA
He was not abler to resolve the problem and my wife couldn't find our paper work. I was not home.
Gary - Manhattan Beach, CA
prompt and friendly service
Great service, very competent repairman!
Lawrence - Manhattan Beach, CA
Friendly and professional service technician
Ronald - Manhattan Beach, CA
Paradise called day before to confirm service call. Received call next day from Mr Martinez 2 hours before scheduled time. Another customer canceled and was available to come earlier. He arrived on time 30 minutes later. Found and corrected the problem 45 minutes later. It was amazing that he had the part in the his truck and was able to complete the service call that day in an hour. Mr Martinez was on time, friendly and professional. This is the second great experience with Paradise.
Kirsten - Manhattan Beach, CA
Chris was great.
Terri - Manhattan Beach, CA
Enrique did great job fixing my freezer. It seems to be working fine now. However, there a small burn in my kichen rug possibly due to hot appliance used. I can't be positive but it was not there previously. Thank you, Paradise. Terri
Sandy - Manhattan Beach, CA
Fabulous work and very professional Will call again!
Victor is The BEST!
Kristine - Manhattan Beach, CA
Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.
Louis - Manhattan Beach, CA
Suzanne - Manhattan Beach, CA
Terri - Manhattan Beach, CA
Chris was great and very helpful. Thank you very much.
Diane - Manhattan Beach, CA
On hold long time when called in, otherwise excellent service. Reaoaur person veryoronptcouteous and competent.
Jennifer - Manhattan Beach, CA
My washer stopped working mid cycle and leaked water all over. They came out fixed the leak, which cost almost $400. After a few loads, my washer stopped working again. The leak was corrected but my washer still wasn’t working. They came out again free of charge but then told me the pump was broken and it would cost another $300-$400 fix it. Even though it had only been two weeks since the initial repair. I’m so disappointed!
Diane - Manhattan Beach, CA
Courteous, prompt service.
REFRIGERATOR KITCHENAID KSSC42QMS02 Training complted
REFRIGERATOR KITCHENAID KSF26C6XYY04 Q1 no Q2 no Q3 no. cracked hoses at water valve; ordrng 1 W10500004 (hinge-door) and 1 WPW10257203 (cam-door) and 1 WP2300868 (fitting) and 1 WPY703856 (nut) and 1 WP4373559 (fitting)
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer complaint noisy : found noise omin from fan motor orderign parts for customer; ordrng 1 W11344874 (fan) and 1 W11346197 (magnetron) and 1 W11325603 (control) and 1 W11398764 (control) and 1 W11325604 (inverter board) and 1 ovendolley (1 ovendolley)
VENT HOOD KITCHENAID KIRD862VSS -1 Training complted
DISHWASHER KITCHENAID KDFE104HWH0 installed new anti tipping brackets and retainer
REFRIGERATOR KITCHENAID KBFS25EWMS8 replaced ice maker; used 1 W10884390 (ICEMAKER) from stock
DISHWASHER KITCHENAID KDFE104HWH0 ordered new antie tipping brackets; ordrng 2 WP8269145 (brckt-mtg)s and 2 WPW10503549 (retainer)s
COFFEE MAKER JENN-AIR JBC7624BS00 "Complaint not getting water , found bad water pump , just replaced now its ok tested fine , not charging for the part we scode the part before the new process; used 1 w10661079 (pump) from stock"
OVEN WHIRLPOOL KMBS104ESS3 "I call whirpool and they will change the unit, still not working since we are done many repairs and still not working , on the rigth side of the microvawe door the frame could be damaged i dont see it but the door wont closed all the way when i talk to tech line they deside is not repairable , they will contact cx on the next 24 hours for replacement unit they gave me sr#7727187564 ."
MICROWAVE WHIRLPOOL WMH32519FS0 helper complete
REFRIGERATOR JENN-AIR JS48PPDUDE00 Training completed
DISHWASHER WHIRLPOOL GU1500XTLS3 Dishwasher is not responding but control board is no onger available. In fomed the customer of charges + parts + labor and customer refused to pay
REFRIGERATOR KITCHENAID KRFF707ESS01 helper complete 3 way valve performs as designed in test 4.
DISHWASHER WHIRLPOOL WDF520PADM7 replaced the motor and pump assembly the dishwasher is working properly .
OVEN JENN-AIR JGRP436HM00 TRAINING COMPLETED
OVEN JENN-AIR JGRP436HM00 Replaced the cooling fan motor and adjusted for vibration.
OVEN JENN-AIR JGRP436HM00 Vibration noise when coolin fan turns on. Unit will vibratee moer if back splash is pushed on the right side.; ordrng 1 W11248652 (cooling fan motor) and 1 2ndman (2ndman)
DRYER MAYTAG MGD5630HW0 Burner ignitor broken. Replaced the burner ignitor and tested for burner operation.; used 1 279311 (IGNITOR) from stock
OVEN WHIRLPOOL GBD307PDQ0 Open control panel thermal fuse. Replaced the thermal fuse and ckjd that both ovens will heat
FREEZER JENN-AIR JF42NXFXDE02 Sealed system leak . Installed a uv drier evacuated and recharged the system.; used 1 WPW10143759 (DRIER) from stock
FREEZER JENN-AIR JF42NXFXDE02 helper complete
LAUNDRY CENTER WHIRLPOOL MGD8200FW1 Checked the dryer found operating sound normal.
DRYER AMANA NGD4655EW2 Replaced the timer.
WASHER MAYTAG MVWC565FW1 Customer washing while using the clean cycle also using wrong detergent causing a sudsing error code. Removed the suds tested washer and recalibrated.
ICE MAKER KITCHENAID KUIC15POZP2 Checked the ice maker found unit operating normally. It floods the reservoir to remove pold water to replace with fresh water. Waited for harvest cycle and freshh water refill.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Not cooling, found unit not defrosting, replaced the defrost thermistor amd main control board."
REFRIGERATOR KITCHENAID KBFS25EVMS0 Found first discharge line rotted in the pan . Replaced the discharge line evacuated and recharged the system.; used 1 WPW10143759 (DRIER) from stock
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Not cooling, ff not defrosting, ordering main control board and defrost thermistor.; ordrng 1 w11196400 (control elect) and 1 WPW10384183 (thermistor)"
REFRIGERATOR JENN-AIR JFC2089BEP01 "Noist, water dispenser is making odd noises when water is dispensed, replaced the filter had and tested, working fine now...using jm0ka00dpol1jfc2089bep01"
REFRIGERATOR WHIRLPOOL JFFCC72EFS02 "Compressor not running, called tech line, put in diagnostics, concluded only compressor is needed, replaced the compressor and recharged system"
REFRIGERATOR KITCHENAID KBSN608ESS01 "Not cooling in the refrigerator compartrmant, found defrost heater loose and foam block out of place, reinstalled defdrost heater and foam block, replaced defrost thermostat."
REFRIGERATOR KITCHENAID KUWO24LSBX24 Leak in sealed system. Installed a dye drier per the techline.; used 1 WPW10143759 (DRIER) from stock
REFRIGERATOR KITCHENAID KBSN608ESS01 "Had a power surge, unit is not auto defrosting, ordering main control and defrost bi-metal.; ordrng 1 WPW10200659 (control electronic) and 1 WPW10160570 (bimetl-def)"
REFRIGERATOR KITCHENAID KRFC300EWH01 "Too cold, loose handle, adjusted and tighten door handles, adjusted air flow to the refrigerator section, using NLAC10092476"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Water leaking from ice maker causing ice build up, replaced the ice maker, cycled tested for water fill, removed all frost.; used 1 W10873791 (ice maker) from stock"
REFRIGERATOR KITCHENAID KUBL204EPA00 Customer had the beverage cooler replaced. I will close out this service order.
DISHWASHER KITCHENAID KDTE334GPS0 "Not working at all, no display, replaced main control board and console, tested all ok, five yr warranty for parts, paid labor."
REFRIGERATOR WHIRLPOOL JFFCC72EFS02 "Compressor not running, called tech line, put in diagnostics, concluded only compressor is needed, ordeing the compressor.; ordrng 1 W11107278 (compressor)"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Not defrosting in the refrigerator compartmant, replaced the ff fan motor with defrost thermistors."
DISHWASHER KITCHENAID WRS325SDHZ01 "no display, replaced main control and console, still not working, 120 vac supply ok, reorder parts, only control may be needed.; ordrng 1 W11165145 (console) and 1 W11120155 (control-elect)"