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for Irvine, CA
Steve - Irvine, CA
He was awesome… Super professional…
Terrible, disappointed, and will be contacting whirlpool
Bryan - Irvine, CA
Highly disappointed with the service provided by your company. The service repair guy didn’t complete the job and advised me to call him back in three weeks so that another technician can come over and complete the job. I will be contacting whirpool today to notify them the service wasn’t completed and to send a different company or a different technician to fix my dryer.
Sean - Irvine, CA
Roy - Irvine, CA
Provided solutions to a difficult problem due to timing and came through like a champ.
Hong - Irvine, CA
Karen Aranjo - Irvine, CA
Very nice technician - fixed my ice maker- was on time - and pleasant to work with‼️ Thank you very much!
Lee - Irvine, CA
Prompt service from highly competent technician!
Great service technician
Janet - Irvine, CA
Called in my Whirlpool warranty and they got Paradise Appliance to do the job. The office never called to confirm because they got my repair ticket over the weekend and they didn’t see it until I called to confirm on the morning of my appointment. Then I was told dispatch would call me with a smaller window than basically all day but they never called. So I called in again and finally had someone call me back with a 2-5pm window. Technician called about 20 minutes before arriving. Once Jorge arrived, he was great! Friendly and knowledgeable! Office organization is not so great but the technician makes up for it.
Sam was awesome!
Aaron - Irvine, CA
Sam was awesome. He was a huge help, and corrected the issue within minutes. Thank you!
wonderful technician and the best!
Judith - Irvine, CA
He loves what he does and it shows in his work and personality! I will always request Sarkis Mossessian when I need work done!
KitchenAide refrigerator repair
Rod - Irvine, CA
We asked Ramon to follow up on is service call from July 31. I still did not think the unit is cooling properly. Plus when we pulled the unit out the doors were not aligned because the level blocks were removed. Ramon came out checked the unit and said it was working fine. Explained that temperatures can vary about 5 degrees. He check for any leakage and found none. If the problem of not cooling returns we are to call and he will know what parts to bring with him for repair. Otherwise he is convinced we left the door open causing the original problem and prompting the service call.
KitchenAide refrigerator repair
Rod - Irvine, CA
This company and Technician are great. I give them 4 stars because we had to wait serveral days before they could come out. I realize everyone is busy, but I thought there would be a priority since the unit was not cooling. So 4 stars. After 2 and 1/2 years our $3999.00 KitchenAide refrige was not cooling. Warranty was out we were told by Whirlpool. Fortunately we had a insurance policy. Technician Ramon Heredia came out said the lower freezer condenser was ice and that we needed to pull the plug and let sit for 48, then turn it on for 24 hrs to let the temperature set. Three days later we reluctantly put some food in. The cause may have been door left open which iced the condensor. I disagreed with Ramon because there is door alarm that sounds if doors open. Maybe it happened I don't know. We followed Ramon procedure, lost most of the frozen food and all the produce etc. In the ops manual they state if problem unplug the unit, It does not say 48 hrs. Ramon is very professional and courteous and explained why the 48 hrs is best. We could have saved him the service call. We were told that this should solve the problem. More to follow.
Donna - Irvine, CA
New Whirlpool Refrig ice make
Trisha - Irvine, CA
I still feel my ice maker is delayed and the touch has to be too hard. The tech did not agree but I’m the customer and use it everyday.
Neena - Irvine, CA
Excellent service. John diagnosed the problem with our dryer, explained the fix needed including replacement parts carried in his truck, gave us a reasonable price estimate immediately, and then repaired our dryer expertly--all within 30 minutes of arrivial..
Friendly and competent
Susan - Irvine, CA
Excellent and timely service. Technician was very knowledgeable and courteous.
Nasrin - Irvine, CA
Matthew - Irvine, CA
Very nice & polite
Shawn - Irvine, CA
Great and fast service
Babak - Irvine, CA
Bin - Irvine, CA
Ellie - Irvine, CA
Great professional service!
Lily - Irvine, CA
Arison - Irvine, CA
Jianmin - Irvine, CA
refrigerator, no ice
Jorge - Irvine, CA
Sarkis is an excellent professional
Dan - Irvine, CA
Jayanth - Irvine, CA
1. Late for original appointment. No calls to say they were late. Had to call to confirm time again and then reschedule. 2. Technician had to call another person to confirm charcoal filter message and how it works. I had to share the model number from the manual to look at replacement. Isn't the technician supposed to know this? 3. Finally, it was diagnosed as working as expected, but charged full service call.
OVEN WHIRLPOOL WFG525S0HS1 need door hing; ordrng 1 WPW10299224 (hing) and 1 WPW10299227 (hing) and 1 WP9757262 (switch) and 1 WPW10107820 (LATCH-DOOR)
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 "jmolf00ml2unit had sealed system issue as well i changed the drier and gpt autho to pull out unit double labor, tested the unit after charging 4.50oz freon and no further issues evap on test 10 started frosting up on step 4 the valves turning on all tested ok; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR JENN-AIR JS48NXFXDE01 refrig doors not aligned doo adj freezer door ckf ok
RANGE JENN-AIR JGRP436WP02 auth#jmohp00apl1need door skin; ordrng 1 W11114791 (door glass) and 1 WPW10159578 (NAMEPLATE) and 1 WPW10145766 (vent)
WASHER MAYTAG MVWB835DW4 unit clutch and motor grinding on the pan underneath replaced parst and informed teh customer of the pan underneath no further noises but they can also elevate unit for future so the tub dosnt sag too low to come into contact again like it did before. autho- mmnir00nl2
WASHER WHIRLPOOL WGT4027HW0 issue with lid lock assembly fixed issue with ignitor for heater as well for dryer tested unit no furtehr issues all tested fine door switch lid locks working fine ran diag and unit calibrated now
HOOD KITCHENAID KVUB606DSS3 fan blad broken auth#kmnqfmnnl2; ordrng 1 W11035826 (blower motor)
STOVE MAYTAG n/a unit needs new motor; ordrng 1 WPW10291577 (board)
OVEN WHIRLPOOL WFG525S0HS1 INSTALLED DOOR HINGES CKD WORKING OK
DISHWASHER WHIRLPOOL WDT750SAHZ0 not draining clean drain pump ckd working ok
REFRIGERATOR JENN-AIR JF42NXFDE02 auth#jmn1w00al2 installed compressor ckd working ok
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 same prablm adj compressor tub to stop nois
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 checked test 10 on diag and found the solenoid isnt switching on its own auto maticlly during tests when i reset the whole unit it seems to cool off and on for cooling in fresh food side when i hold the evap lines ordering parts cant tap into system just yet due to fact the unit wont cool at all if i opened system for uv dye drier so i will install nxt visit if cooling still dosnt seem suff.; ordrng 1 WPW10739408 (board) and 1 W11368839 (board) and 1 WPW10624574 (board) and 1 W10832994 (comp) and 1 W11036448 (valve electric)
RANGE WHIRLPOOL WFG525S0HS1 unit had harness issue with the ignitor orange cable terminal want attached properly the dsi board was sending power but wiring was pinched fixed tiring and terminal on the ignitor no further issues
DRYER WHIRLPOOL WGD5620HW0 no heat at all auth# wmmhvmmnl2 installed coil ckd working ok
M/W OTR WHIRLPOOL WMH2175XVS2 need door
HOOD WHIRLPOOL VWU37UCOFS0 hood - fan housing melted. sr#7726063402----/---7726102331 safety going to call cust in 48 hr job is complete
OVEN WHIRLPOOL WOD77EC7HS01 clock keeps reset itself. orderd console; ordrng 1 w11352616 (console)
REFRIGERATOR WHIRLPOOL WRS315SNHM01 left door can not close properly.adj freezer door ckd ok sreezer and refg bin not worging praprly orderd ds non functioning parts; ordrng 1 WPW10144409 (BIN-FREEZR ds) and 1 W11162443 (COVER ds)
DRYER WHIRLPOOL WGD5620HW0 need coil; ordrng 1 WPW10328463 (coil) and 1 W11309727 (burner gas)
HOOD WHIRLPOOL VWU37UCOFS0 i need to call safty; schdld next appmnt for 10/14 MON !
OVEN WHIRLPOOL WFG525S0HZ1 installed door hinge ckd ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 wlyr700fpl1 installed freezer door ckd ok n/a to sine
RANGE WHIRLPOOL JGCP436WP02 installed moudule and wier harnss
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 "water dispenser is not working well, putting, low water flowadj filter housing ckd working ok"
REFRIGERATOR KITCHENAID KBFN506ESS00 7726081147 unit needed board replaced and tested unit no furtehr issues all testedok
REFRIGERATOR WHIRLPOOL WRT108FZDW02 replaced fan and tested unit no furtehr issues all tested ok allow 24 hours for unit to heat
DRYER WHIRLPOOL WGT4027HW0 needs door switch asssembly replaced it from truk stock all tedsted ok; used 1 wp3406107 (door switch) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit door wasnt closing io pened unit and found issue with door slides teh cams not aligning sop door is staying iopened. heated gasket and fixed ice maker allow 24 hours to make ice; used 1 4317943 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit needs new damper motor assembly ordering parts and board incase. left unit 1/4 opened on damper and discponnected so it wont open and close from board; ordrng 1 WPW10594330 (damper) and 1 WPW10503278 (board)
WASHER WHIRLPOOL WGT4027HW0 "unit needs multiple parts error ocees in diagnostics showing multple errors will return next week with parts; ordrng 1 W11367652 (board washer) and 2 W10756270 (knob sm)s and 1 WP3406105 (door switch) and 1 WP3387134 (thermost) and 1 WP3392519 (fuse) and 1 279311 (ignitor) and 1 W11176112 (lid switch) and 1 W10913953 (actuator) and 1 W11158830 (cap) and 1 W10919003 (pump), used 1 WP3406105 (switch-dor) from stock"
RANGE WHIRLPOOL WEG745H0FS0 "visibly failed, broken installed panel ckd ok"
REFRIGERATOR WHIRLPOOL KBFN506ESS01 installed freezer door skin ckd ok
REFRIGERATOR WHIRLPOOL WRB322DMBM00 door hanving issues again will be ordering new door and rails and gasket assm; ordrng 1 13109217SQ (door) and 1 W10443316 (gasket) and 1 WPW10330991 (left) and 1 WPW10330993 (right) and 1 12002497 (gear) and 2 WPW10120018 (slide)s
DISHWASHER WHIRLPOOL WDF331PAHW0 motor siezed up i ran unit in diag and cleared error ocde to get 120 to teh motor and i removed imepallr reinstalled to unsize motor no further issues all else tested ok
REFRIGERATOR KITCHENAID KBRS22KWMS5 "wehn i came back it was 0 and 40 deg., set was 4 & 4 i info to male is working fine if he wants colder to raize the temp. control."
DISHWASHER KITCHENAID KDFE104HPS0 bad motor pump installed motor pump ckd working ok
OVEN WHIRLPOOL WOS51EC0AS04 unit needed new fuse tested unit no furtehr issues it heats up so all else tested ok fans running; used 1 W10545255 (
REFRIGERATOR KITCHENAID KSSC42FMS01 found leaking frion on evap installed evaporator ckd working ok; used 1 W10913906 (COUPLER) from stock
REFRIGERATOR SBS KITCHENAID KSCS25FSMS01 eplaced part and tested unit began harvest and ice dropped allow 24 hours for bin to fill up all else tested fine.