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Local Reviews
for Irvine, CA

Paradise Appliance Service Rated 4.6 out of 5 stars based on 93 customer reviews

Map of Irvine, CA

Great service technician




Review of Paradise Appliance Service

Called in my Whirlpool warranty and they got Paradise Appliance to do the job. The office never called to confirm because they got my repair ticket over the weekend and they didn’t see it until I called to confirm on the morning of my appointment. Then I was told dispatch would call me with a smaller window than basically all day but they never called. So I called in again and finally had someone call me back with a 2-5pm window. Technician called about 20 minutes before arriving. Once Jorge arrived, he was great! Friendly and knowledgeable! Office organization is not so great but the technician makes up for it.


Map of Irvine, CA

Sam was awesome!




Review of Paradise Appliance Service

Sam was awesome. He was a huge help, and corrected the issue within minutes. Thank you!


Map of Irvine, CA

wonderful technician and the best!




Review of Paradise Appliance Service

He loves what he does and it shows in his work and personality! I will always request Sarkis Mossessian when I need work done!


Map of Irvine, CA

KitchenAide refrigerator repair




Review of Paradise Appliance Service

We asked Ramon to follow up on is service call from July 31. I still did not think the unit is cooling properly. Plus when we pulled the unit out the doors were not aligned because the level blocks were removed. Ramon came out checked the unit and said it was working fine. Explained that temperatures can vary about 5 degrees. He check for any leakage and found none. If the problem of not cooling returns we are to call and he will know what parts to bring with him for repair. Otherwise he is convinced we left the door open causing the original problem and prompting the service call.


Map of Irvine, CA

KitchenAide refrigerator repair




Review of Paradise Appliance Service

This company and Technician are great. I give them 4 stars because we had to wait serveral days before they could come out. I realize everyone is busy, but I thought there would be a priority since the unit was not cooling. So 4 stars. After 2 and 1/2 years our $3999.00 KitchenAide refrige was not cooling. Warranty was out we were told by Whirlpool. Fortunately we had a insurance policy. Technician Ramon Heredia came out said the lower freezer condenser was ice and that we needed to pull the plug and let sit for 48, then turn it on for 24 hrs to let the temperature set. Three days later we reluctantly put some food in. The cause may have been door left open which iced the condensor. I disagreed with Ramon because there is door alarm that sounds if doors open. Maybe it happened I don't know. We followed Ramon procedure, lost most of the frozen food and all the produce etc. In the ops manual they state if problem unplug the unit, It does not say 48 hrs. Ramon is very professional and courteous and explained why the 48 hrs is best. We could have saved him the service call. We were told that this should solve the problem. More to follow.


Map of Irvine, CA

Efficient service




Review of Paradise Appliance Service


Map of Irvine, CA

New Whirlpool Refrig ice make




Review of Paradise Appliance Service

I still feel my ice maker is delayed and the touch has to be too hard. The tech did not agree but I’m the customer and use it everyday.


Map of Irvine, CA

dryer repair




Review of Paradise Appliance Service

Excellent service. John diagnosed the problem with our dryer, explained the fix needed including replacement parts carried in his truck, gave us a reasonable price estimate immediately, and then repaired our dryer expertly--all within 30 minutes of arrivial..


Map of Irvine, CA

Friendly and competent




Review of Paradise Appliance Service


Map of Irvine, CA

Excellent and timely service. Technician was very knowledgeable and courteous.




Review of Paradise Appliance Service

Excellent service


Great service




Review of Paradise Appliance Service

Very nice & polite


Great Service




Review of Paradise Appliance Service


Great and fast service




Review of Paradise Appliance Service


Bin




Review of Paradise Appliance Service


Maytag Repair




Review of Paradise Appliance Service

Great professional service!


great service!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Excellent Work




Review of Paradise Appliance Service


refrigerator, no ice




Review of Paradise Appliance Service

Sarkis is an excellent professional


Professional




Review of Paradise Appliance Service


Not satisifed




Review of Paradise Appliance Service

1. Late for original appointment. No calls to say they were late. Had to call to confirm time again and then reschedule. 2. Technician had to call another person to confirm charcoal filter message and how it works. I had to share the model number from the manual to look at replacement. Isn't the technician supposed to know this? 3. Finally, it was diagnosed as working as expected, but charged full service call.


Owner




Review of Paradise Appliance Service


good job




Review of Paradise Appliance Service

Sarkis repaired my dryer. A few months ago you sent a repairman to repair my washer. He had no idea what he was doing. He was on the phone getting instructions from someone else. He said he repairs refrigerators but was sent to fix my washer. He had to return more than once to fix the problem.Shame on you for wasting my time.


Kind




Review of Paradise Appliance Service

Very kind and good explanation


Service




Review of Paradise Appliance Service


Great work




Review of Paradise Appliance Service


Sean




Review of Paradise Appliance Service


Whirlpool Refrigerator repair




Review of Paradise Appliance Service


Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "7/25/19 14:39: SM there 7/25 THU, 13:56 to 14:30, need frezeer door switch est ; ordrng same problem no charge adj frezeer door switch"

Near Crestwick, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 ordring door 05/02/2019 resident moved in 08/15/18 n/a to sine; ordrng 1 LW10672972 (door ship to paradise)

Near Main St, Irvine, CA 92614
Sarkis M.

Sarkis M.

RANGE KITCHENAID MGT8800FZ00 left frant brner installed burner and caps cks working ok

Near Boulder Creek Way, Irvine, CA 92602
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WGT4027HW0 defective board reordering; ordrng 1 w11367652 (board) and 1 w11158830 (cap)

Near Turtle Crest Dr, Irvine, CA 92603
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 led 3rd repair still not working replace all led litch and all control board rs with dennis sr# 7725678236 so#145996; schdld next appmnt for 8/28 WED !

Near Walden, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL JS48PPDUDE01 auth # jlp7j00al2 insralled door ice and moror need further repair customer fefus to repair ther are going to return too basr buy i have 2 file # 7725680156 and 772506356

Near Sherwood, Irvine, CA 92620
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD5000DW3 the dryer is not heating installed timer/cutout & coil ckd working ok

Near Fenn St, Irvine, CA 92614
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBFN502EBS01 installed parts orderd by prv tech need more parts beilt-in refg has 2 yr waranty; ordrng 9 W10908166 (led)s and 1 WPW10739408 (cent-elec) and 1 W11368839 (cent-elec) and 1 WPW10624574 (cent elec)

Near Bluff View, Irvine, CA 92603
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL n/a drayr apprt 835 air vant pr d need vander # to giv us po #; schdld next appmnt for 8/21 WED !

Near Oak Glen, Irvine, CA 92618
Jonathan H.

Jonathan H.

VENT HOOD WHIRLPOOL KXU8036YSS1 replaced parts and tested unit no further issues with teh blower all tested ok defective fan motor

Near Yuba, Irvine, CA 92602
Sarkis M.

Sarkis M.

OVEN WHIRLPOOL WOS97EC0HZ00 installed panl ckd working ok

Near Nolita, Irvine, CA 92612
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 relay wier connection was disconnected reconnect ckd working ok

Near Burnham Cir, Irvine, CA 92604
Sarkis M.

Sarkis M.

OVEN KITCHENAID KEBC171KSS06 double label auth # klrtd00sl2 oven doesn't operate after self-clean unit pulled out from cabinet to reolace thermostat

Near Declaration Pl, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 installed ice conthnr ckd working ok

Near Greenwood, Irvine, CA 92604
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL MFC2062FEZ02 customer saing dent in other door hard to see any dent plus pass 30 days cosmetic not coner after 30 days

Near Quentin, Irvine, CA 92620
Jorge A.

Jorge A.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Due to no light in freezer side and flickering in fresh food section , I adjusted the light in freezer side and reset the board for proper function."

Near Avondale, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFI2570FEZ06 sealed system found leak on high side tub installed drer filter and fix the leal add 134a ckd working ok; used 1 WPW10143759 (DRIER) from stock

Near Boulder Creek Way, Irvine, CA 92602
Jonathan H.

Jonathan H.

OVEN WHIRLPOOL WFG525S0HS1 replaced both springs and door closed pefectly no further issues with door not opening

Near Turtle Crest Dr, Irvine, CA 92603
Jonathan H.

Jonathan H.

WASHER/DRYER COM WESTINGHOUSE WGT4027HW0 fixed issue iwth shifter tested unit no furtehr issues unit ran thru diag no issues replaced parts calibrated all tested fine left unit riunning like normal

Near Turtle Crest Dr, Irvine, CA 92603
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WGT4027HW0 defective shifter replaced and tetsed unit no issues unit can now agitate and spin out water all tested ok no furtehr issues; used 1 W10913953 (SHIFTER) from stock

Near Turtle Crest Dr, Irvine, CA 92603
Jonathan H.

Jonathan H.

RANGE WHIRLPOOL WFG515S0ES1 gas valve no opening up volateg from board is good but found pinched wiring assembly tested the unit after fixing harness and connection and all tested fine afterwards bake and broil now working like normal all tested ok

Near Turtle Crest Dr, Irvine, CA 92603
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL WGT4027HW0 unit needs new control and shifter ordering parst; ordrng 1 w10913953 (shift) and 1 w11158830 (cap) and 1 w11367652 (board)

Near Turtle Crest Dr, Irvine, CA 92603
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL 111111 offis clos 6 pm; schdld next appmnt for 8/20 TUE !

Near Cantor, Irvine, CA 92620
Jonathan H.

Jonathan H.

VENT HOOD WHIRLPOOL KXU8036YSS1 unit needs new motor ordering motor assm will return next week; ordrng 1 W11387938 (board) and 1 WPW10293966 (fan assm)

Near Yuba, Irvine, CA 92602
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGD5000DW3 orderd motor & timer; ordrng 1 279311 (ignitor kit & bracke) and 1 WPW10328463 (coil) and 1 WPW10185992 (timer) and 1 279827 (motor!dryer) and 1 W11050897 (cutoff-tml)

Near Fenn St, Irvine, CA 92614
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 need compressor customer refus to repair cust going to retern

Near Harringay, Irvine, CA 92618
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WDT710PAHW1 d/w track piese was fell off reinstallcheck working ok

Near Cherry S, Irvine, CA 92612
Sarkis M.

Sarkis M.

REFRIGERATOR JENN-AIR JUB24FLERS00 refg not closing pr ajd door ckd working ok

Near Roscomare, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KSC24C8EYY02 refg drain was plugged ckeand ckd working ok

Near Delphinus, Irvine, CA 92603
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL JS48PPDUDE01 "auth# jlp7j00al2 orderd ice door & motoe; ordrng 1 WPW10546285 (MOTOR) and 1 WPW10504458 (door ice) and 1 2318017 (SEPARATOR-DISP,BIR)"

Near Sherwood, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KBFN502ESS02 still litch not working; ordrng 1 WPW10739408 (board) and 1 WPW10624574 (board) and 1 W11131698 (switch)

Near Walden, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 d/l auth#klp7clpnl2 need compressor and evap; ordrng 1 W11025999 (compressor) and 1 W10865322 (evap)

Near Terrapin, Irvine, CA 92618
Sarkis M.

Sarkis M.

DRYER WHIRLPOOL WGT4027HW0 unit ckd working normal inst cust do not overlod this is washer drayr combo if cast call back send londry tech

Near Las Palmas, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KFC522EYMS0 adj refg door ckd working ok

Near Brena, Irvine, CA 92620
Sarkis M.

Sarkis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "installed ice maker ckd working ok orderd ds ice baker s.co from jeremy; ordrng 1 W10910401 (ice-contnr ds), used 1 W10908391 (ICEMAKER) from stock"

Near Greenwood, Irvine, CA 92604
Sarkis M.

Sarkis M.

MICROWAVE KITCHENAID KMHS120ESS5 "installed door switch ckd working ok; ordrng 1 W10269460 (switch), used 1 8206419 (switch) from stock"

Near Bell Chime, Irvine, CA 92618
Sarkis M.

Sarkis M.

DRYER MAYTAG MGDC465HW0 found gas leak around gas burner assembly customer refus to repair cust going to return to howard

Near Christamon W, Irvine, CA 92620
Sarkis M.

Sarkis M.

DISHWASHER MAYTAG MDB8979FZ2 wrong parts reorder; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Decker, Irvine, CA 92602
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFX2570AEM4 MLKNL00TPL1 i.m was leaking installed new i.m ckd ok

Near Walnut Ave, Irvine, CA 92604
Sarkis M.

Sarkis M.

DISHWASHER MAYTAG MDB8979FZ2 top rack is broken* installed tracks ckd working ok

Near Decker, Irvine, CA 92602