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for Irvine, CA
Susan - Irvine, CA
Lisa - Irvine, CA
Margaret - Irvine, CA
On time and made sure microwave worked
Johnny is the best, great service!
Carlos - Irvine, CA
Johnny is very professional and friendly. He does great work and is very informative. Moving forward, Johnny will be always requested here at Turtle Ridge. Johnny, thank you so much for all your help!
James - Irvine, CA
Super job! Very prompt service! You have an awesome employee who is very friendly and explains exactly what needs to be done! And treats your home like it’s his keeping it very clean and neat when he leaves! Thanks for the great work!
James - Irvine, CA
Your employees were super clean and friendly! There work was completed quickly and efficiently! Great job and again awesome employees!
He was polite, did his work quickly explained what was wrong and how he would fix it. He came on time I was very pleased with him
Barbara - Irvine, CA
Ramon is awesome!
Nana - Irvine, CA
Ali - Irvine, CA
Showed up on time, very polite and professional, diagnosed, explained, and fixed the problem in a timely manner.
Great service but expensive
Vincent - Irvine, CA
The technician was courteous and helpful.
Paradise appliance services
Douglas - Irvine, CA
Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!
Tom - Irvine, CA
Dark is Mossessian did a super job. A true professional, friendly and an expert.
Worst service appointment ever
Sandy - Irvine, CA
Ramone does not like his job. He complained the entire time. Ex: doesn't like to go to make calls by the beach, he isn't supposed to tell the customers what is really wrong with their equipment. Ramona blamed the washer breaking because my son added water, and that my son admitted it. And my son told him that I overloaded the washer and that what broke it. First of all, my son added water because it filled slowly, not to overfill it. Second, when does anyone ask someone else to come witness how they use their washer? Third, Ramona used a very demanding tone when telling me how and why we were at fault. I asked him if that made him feel good to talk down to meand he said he wasn't, he was just explaining his side of the story. He wouldn't let it go, 3 times I tried to let him say ANYTHING nice, or helpful, but nothing. I was scared because of his tone, his response, and then he left my washer inoperable, on purpose. We're a family of 4. We need to wash small loads 2 times a week and he couldn't fix it. The washer fills to the top with any size load, even an empty load. Ramone said we could only use bulky and deep load setting. Why, would anyone, buy a washer, new, to only be able to use 1 setting, and waiste water? Who does that? Ramona is done. Not sure if retraining him would work. He is too confident in all the wrong ways. I never want him in my home again. Ramone insulted me, tried to get my son to throw me under the bus, left me without the use of my washer for 4 days, then 2 more till someone else could fix what he said he fixed. How many customers should have complained about him and didn't? This is borderline abuse at the professional level. The last guy came in, was polite to my son, fixed the washer and was gone in less than 30 min. Now thats what should have happened in the first place.
Annie - Irvine, CA
Fan - Irvine, CA
Great service and polite!
Yun - Irvine, CA
The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!
Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.
Janet - Irvine, CA
Melissa - Irvine, CA
Fixed the problem and was nice
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
both not working
generousmom - Irvine, CA
I have no complaints of Paradise Appliance BUT I do have an enormous complaint about Maytag if some one can pass it to Maytag please do. The washer and dryer were delivered May 10, 2018. They are still under warranty. My complaint is that the washer and dryer will not handle a 30"X6' area rug for the bathroom and the dryer takes three rounds to dry on rapid dry, an average load of clothing all light weight. What the heck is that all about? Oh and it will not wash any type of quilt thick or thin in a queen and full size. It will not drain the water. Also the washer only loads not even a third of the inside full of water so your clothes can't even be properly cleaned!!! WHAT IS MAYTAG THINKING???? THIS IS BS!!! If I were strong enough I would take a malet to these machines and toss them over the fence!!! THEY SUCK!!!!!!! I am so disappointed to say the least! DO NOT BUY A MAYTAG ANYTHING!!!! If I could, I would suggest you buy LG appliances. I never had a problem with them. My home warranty would only replace with these stackable machines. Again they suck!!!
Tohnny - Irvine, CA
Robert - Irvine, CA
Francis and his assistant provided prompt, accurate and fast service .
Sisi - Irvine, CA
Sarkis Mossessian was very professional and personable. Extremely pleased with his service.
Marrina - Irvine, CA
Very nice service.
Park place - Irvine, CA
Came 5 times for same microwave and still cannot fix if.
Fann - Irvine, CA
Michael - Irvine, CA
First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.
Julie - Irvine, CA
OVEN WHIRLPOOL KOSE500ESS01 Needs fuses and thermostat self clean blew fuses. Psp parts. Will collect next visit. Discount on labor for 2nd appliance. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
OVEN WHIRLPOOL KOSE500ESS01 Unit needs new fuses they needed it for Passover but parts won't be in in time. Ordering parts ASAP appt. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
RANGE WHIRLPOOL WFG515S0ES1 sd error code orderd sensor & board; ordrng 1 WPW10348656 (des board) and 1 W10833885 (sensor)
LAUNDRY CENTER WHIRLPOOL MGD8630HC installed all parts orderd prv tech ckd working ok
REFRIGERATOR KITCHENAID KRFC704FPS00 dobule autkjwimjwnl2 installed evap cover orderd by prv tech ckd working ok
OVEN KITCHENAID KODE500ESS02 Unit needed new probe defective probe throwing error code for the unit not allowing it to start up properly when you hit bake nremoved the jacke and fixed wiring harness inside probe jack. Tested unit unit now heats and probe working normal.
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Due to customer wants to check for leak, found no leak no where."
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Needs defrost system fan iced up. Left unit off so it can melt down ordering parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10384183 (thermistor)
DISHWASHER WHIRLPOOL WDF330PAHW1 hete ckd working okr wier was off reconect
REFRIGERATOR WHIRLPOOL WRT108FZDW02 refg too cold order contrl-box & themistor; ordrng 1 W11223731 (contrl-box) and 1 W10838965 (thermistor) and 1 WPW10384183 (thermistor)
DRYER MAYTAG MGD3500FW0 motor making noise; ordrng 1 W11123147 (motor-drve) and 1 WP338906 (sensor)
WASHER MAYTAG MVWB835DW4 "found long fill error causing slow water fill, replaced water inlet valve & raised front & rear legs for noise issue from rotor rubbing on floor, ran thru test & recalebration. working ok.; used 1 W11165546 (WATER VALVE) from stock"
DISHWASHER KITCHENAID KDPE234GPS0 need motor pump not working authorization # kjtef00apl1; ordrng 1 W11087210 (cntrl-elec) and 1 W11085683 (pump&motor)
DRYER WHIRLPOOL WGT4027HW0 had to replace gas coils ...tested working good; used 1 279834 (COIL-VALVE) from stock
DRYER WHIRLPOOL MDG8600AWW Replaced parts and tested unit no further noises no issues bearing good now. All checked out fine.
DRYER MAYTAG MGDC215EW2 replaced timer tested working good
MICROWAVE OTR WHIRLPOOL MH1141XMQ0 wjojbjowl1unit ckd working normal customer was worming worming muffin possible accidntlly overcooked and smell burn
WASHER/DRYER COM WHIRLPOOL WGT4027HW0 came and pulled out washer looked underneath teste on sevral differant cycles could not find a water leak
WASHER WHIRLPOOL WTW700DW3 called safety talked to amanda file 7724483273 going to replace washer
COOKTOP KITCHENAID KCGS550ESS01 Replaced spark module all tested fine no further issues.
REFRIGERATOR KITCHENAID KRSC503EBS01 "Due to not cooling in ref. scetion , i installed new sensor in order to do defrost properly all tested out ok.; used 1 W10316760 (THERMISTOR) from stock"
ICEMAKER WHIRLPOOL n/a Jumped ice maker found cubes stuck in the water line. Checked valve. Fine. Checked motor. Fine all it needed was the ice I jammed. Fixed issue all tested fine.
STOVE WHIRLPOOL WFG515S0ES1 Unit had issue with burner head assembly replaced and adjusted the gas flow comming out it was too. Cub. Fixed issue no further problems.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Refrigerator door seal not allowing unit to k people cold air in. Heated gasket and tested for leaks no further leaks no more condensation buildup defective seal not allowing cold air to stay in unit. Adjusted both door hinges and unit closing flush. Also turned on humidity control switch to sllow million heater to stay running to stop any condensation along the million heater no more leaks.
RANGE WHIRLPOOL WFG515S0ES1 Checked igniter and found issue with the connection. Ground connection not being made people rely for cap to orifice holder. Fixed igniter and harness for proper connection n unit tested fine no further issues.
DISHWASHER WHIRLPOOL WDF520PADM7 Dishwasher rinse aid not opening up properly found issue with the disorder seal the rubber gasket wasn't opening properly not allowing the detergent to open to wash dishes. Checked heater. Fixed connection issues no issue in diagnostics with voltage toaster. Cuircut fo heat is fine. Fixed dispenser. Ran in diag and no further issues unit displacing rinse aid and detergent now.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Leaking water from the mullion heater. Condensation buildup causing unit to start dripping water on to gasket. Reformed freezer gasket but also need to turn on the switch for humidity control. Tested unit n ofurther issues with product all tested fine.
RANGE WHIRLPOOL WFG5150ES1 Unit needed the regulator fixed on the large burner. Putting out to much gas. Slowed down the flow so igniter can catch up with igniting the gas to turn on burner. Fixed orifice and unit now turns on and off when large burner selected hi medium and low.
DISHWASHER KITCHENAID KDTE234GPS0 "replaced bad sump assy & main cntrl board, wash motor not moving in wash cycle, ran test in diagnostics working ok."
MICROWAVE IKEA IBMS1455DS00 replaced buttons tested working good
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Called. Informed them I was on my way. Didn't have unit number. Waited in leasing lobby for 15 min. Checked fridge. Turned on thermostat unit cut on Lowered it to 1 leve, temp. Unit turned off but fans ran. Waited 1 minute and fans cut off. Temps in the THERMISTER were accurate. Checked with my meter. Let unit run for few mins and fresh food was 41 and freezer was about 4. Raised the level for fresh food section and after few mins the fan turned on to allow unit to cool from Evap fan running. Raised all to the highest level and unit turned back on. Calibrated THERMISTER and controls are fine comp normal 2352"
DISHWASHER KITCHENAID KUDC10FXSS6 on despl not respading indtalled board 7 panel ckd working ok
DRYER WHIRLPOOL MDG8600AWW Unit needs new bearing kit assembly. Gave the quote 328.83 customer will talk it over and get back to us in the next 30 days. If they call back for repairs we can credit the109.95 towards the328.83 if they choose to do repairs. Saved estimate collected today's trip charge. 12001541 bearing WP6-3700340 bearing Tier 3
WASHER WHIRLPOOL WFW5620HWO Shipping bolts on. I removed and tested. Also had noise rom inside. Hello needed to be adjusted. Fixed bellow issue all checked out fine. Ran diagnostics and spin test.
COOKTOP WHIRLPOOL SCS3017RS05 previos find gas leak installed4 gas valve & 4 orifce wicdqicdl1 paid by
DRYER MAYTAG MGDB950YG1 Unit takes long time to heat I explained the air flow seems weak she had a company clean it out but I don't think it's sufficient. Customer started arguing. I'm ordering thermostat and valve coil will repl next visit. ; ordrng 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WPW10368268 (coil-valve)
WASHER WHIRLPOOL n/a 1520 replaced parts and during repairs top of the dryer came off the base and hit back wall causing some damage. Spoke with property manager and he had to come help lift unit with me n other guy. Replaced parts and tested unit no further issues with it called Trade partner for extra labor
WASHER WHIRLPOOL n/a cx needs mcu and water valve cx does not wish to proceede
DISHWASHER WHIRLPOOL n/a "I called techline and run test mode and all are working fine, need to add Jet dry in order tpo dry good or better"
WASHER WHIRLPOOL n/a cx needs main control and panel control; ordrng 1 W11106748 (console) and 1 W11182871 (main control)