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for Irvine, CA
Golris - Irvine, CA
Adrianne - Irvine, CA
The technician came out and indicated that we needed a replacement of the appliance. He seemed annoyed that he came out for nothing. He said he would email Whirlpool that a replacement was needed and copy me but it had been 9 days and I am still waiting.
Stephanie - Irvine, CA
Samuel - Irvine, CA
Lee - Irvine, CA
He was clearly a very experienced technician. He has been here before and we requested him again.
Barry - Irvine, CA
Anne - Irvine, CA
Ryan - Irvine, CA
Ryan - Irvine, CA
Great service person 👍
Julie - Irvine, CA
John is always friendly and very professional. He is knowledgeable about all of the KitchenAid products.
Amy - Irvine, CA
This is the second time John has come to our home to repair an appliance. He is the nicest, friendliest technician that I have experienced in a very long time! More importantly, John is e trembly knowledgeable and was able to repair our refrigerator very quickly! I will definitely use Paradise for any future appliance repairs we may need!
Was lead time on parts are a little long, and we have to have residents wait but overall it’s cool
Steven - Irvine, CA
Maintenance tech 2
ElementsJho - Irvine, CA
Jonathon was very helpful and knowledgeable on what he was doing very helpful for technicians followed step by step and explaining what he was doing and why he was doing. Excellent Technician. Would it be possible to request him on all are problems?
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Carol - Irvine, CA
Sam was everything I could ask for!
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Leelee - Irvine, CA
Over an hour late from window time.
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
Great Service Nice guy
Uriah - Irvine, CA
Always a pleasure to have very informative really nice man and very through and clean up after anything he does.
Ryan - Irvine, CA
Gail - Irvine, CA
Luis - Irvine, CA
The problem has yet to be resolved
Technician was very curtious and professional.
Larry - Irvine, CA
MICROWAVE WHIRLPOOL KOCE500ESS01 q1 q2 no no sing c19 rarts was defectiv i lubricate original fan ckd working ok told customer if start making nois we charg parts only in 90 days
REFRIGERATOR KITCHENAID KRFC704FPS03 unit needs new kit replaced parst etsted unit no furtehr issues tiffany trade partner autho for 2x labor -
DRYER WHIRLPOOL WGT4027HW0 q1q2 no no sing c19 dryer working ok need air vant inst customer to relace new vant
VENT HOOD WHIRLPOOL WVU37UCOFS0 unit needs blower assembly will order and replae q1q2 no no sig cvd19 protocol ; ordrng 1 W11100651 (blower-fan)
OVEN JENN-AIR JJW2430DP01 pre id orderd panl and cntrl-ele; ordrng 1 W11236887 (console) and 1 W11179310 (cntrl-elec)
DRYER WHIRLPOOL WGD5620HW0 q1q2 no no sig cvd19 protocol air flow restriction issue and sensor issue fixe dsensor mositure sensor ewrror ocde was conenction for moisture sensor fixed it etsted unit no furtehr issues all tested ok
MICROWAVE WHIRLPOOL WMH31017HS0 q1q2 no no singc19 installed board and housng lmp ckd working ok
VENT HOOD UNKNOWN WVW53UC6FS2 q1q2 no no sing c19 installed switch ckd working ok
REFRIGERATOR KITCHENAID KFIS29PBMS03 replaced parst etsted unit thermister has been changed also last visit charegd unit once we replaced the uv drier we charged 5.0 oz freon tested unit checked evap frost no issues; used 1 WPW10143759 (DRIER) from stock
DRYER MAYTAG MGDB725BW0 safety dryer- smells like smoke authorization # mtewgtewl1 clean remove dram it was full of lint cleaned ckd ok
REFRIGERATOR KITCHENAID KRMF706ESS01 evap fan in freezer needs to be replaced no movemnet ordering fan and also the controsl for teh unit no defrost fresh food seems to be working ordering the fan for fresh food as well with thermister harness it came in defective today. reordering parts; ordrng 1 W11087438 (motor-evap) and 1 W11330971 (ui) and 1 WPW10675033 (board)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replaced all tracks and adjusters and tested unit no further issues all etsted ok woeking to manufactr specs \'q1q2 no no sig cvd19 protocol
RANGE WHIRLPOOL WFG515S0ES1 replaced hinegs tested unit no furtehr issues doors working fine now.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "q1q2 no no isg cvd129 protocol parst didnt arrive i need those parst ordering a board kit if wpw10732682 isnt in we need to wait for it, along with w11380560 setting up next week appt; ordrng 1 W10878992 (ui) and 1 W11380560 (board)"
REFRIGERATOR KITCHENAID KRSC703HPS00 adjusted teh shaft for ice maker dispncer motor and also ran test 3 on diagnostics fans running no furtehr issues all tested ok varified connection to door on teh bottom as well no furtehr issues
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sing c19 installed vent / door latch & board ckd working ok
MICROWAVE WHIRLPOOL WMH31017HS0 q1q2 no no sing c10 orderd board; ordrng 1 W10892389 (board) and 2 8206232A (lamp 40 watt)s and 1 W10210871 (HOUSNG-LMP)
DRYER WHIRLPOOL WGD7000DW0 q1q2 no no sing c19 remove towel from lint duct ckd ok
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 helped SH replaced motor see detaisl for notes
OVEN WHIRLPOOL MEW5627DDW q1q2 no no sing c19 need panl dec est
REFRIGERATOR MAYTAG MRT118FFFH01 q1q2 no no sing c19 instruct do not put anny food around air fant to not freeze
REFRIGERATOR WHIRLPOOL KSSO42FMX02 callback again ordering fan assembly may be the fan or controls last time no freon leak ; ordrng 1 W10181323 (fan) and 1 W10818296 (board)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1q2 no no sig cvd19 protocol unit needs new top slides ordering; ordrng 2 W10350375 (adjuster)s and 2 3385089s
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no sign due to covid 19 cx had leak removed dryer and found water leak coming from dispensor caused bye loose screw on water to go in downward postion causing leak CALLED TP AUTHO # WT1A8T1NL2
WASHER WHIRLPOOL YJTFWE q1q2 no sign due to covid 19 cxd needs dispenser; ordrng 1 W11465532
REFRIGERATOR WHIRLPOOL KSSO42FMX02 "q1q2 no sig under charged freon came back today and charged 8.5 no leaks with the uv dye anywhere it looks like it froze for one night then temps stayed at 20 and 40, no furtehr issues all tested ok allow 24 hours"
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 q1q2 no no sig cvd19 protocol replaced parst tested unit no furtehr issues all tested ok charged unit no leaks all tested ok
DRYER WHIRLPOOL WGD7120HW0 q1q2 no no sing c19 unit ckd working ok air vant issue
DISHWASHER WHIRLPOOL KDFM404KPS0 q1q2 no no sing c19 installed manfold ckd ok
REFRIGERATOR WHIRLPOOL KSSC42FKS01 2188498 - discontinued 2188496A- out of stockneeds gaskets but fresh food discntinued theres no replacment they will contact kitchenaid for furtehr solutions if any. q1q2 no no sig cvd19 protocol
REFRIGERATOR KITCHENAID KSSC48QVS02 "q1q2 no no sig cvd19 prtotocol unit had board changed recently but looks like wrong control assembly or defective. we will need to reorder parts, we cant check for freon leak untill we get the unit powered up properly, if for any reason it needs sealed system parst the compressor and evap, wtc are covered parts wise 2022. they would be responsible for full selaed system 1899 labor if needed but because we cant fully know just yet, if it does need it, we will credi tthe labor already paid towards it if customer chooses to do repairs but only in worse case. .; ordrng 1 W10789107 (board)"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found loose wire in main control replaced control and tested working good Q1q2 no no sign due to covid 19
DISHWASHER WHIRLPOOL WMH31017HS-3 Q1q2 no no sign due to covid 19 cx white wire going to control box was disconnected from wire nut put back on correctly and tested working good
DISHWASHER WHIRLPOOL KDTE204GPS0 "q1q2 no no sig cvd19 protocol impellar siezed up removed pump and motro tested it, resistance fine fixed siezed motor reinstalled fixed motor tested in diag no furtehr error codes all tested ok"
REFRIGERATOR JENN-AIR JS48NXFXDE01 auth#jsomd00nl3-------q1q2 no no sing c19 installed compressor and evap ckd working ok
FREEZER WHIRLPOOL WZF56R16DW04 q1q2 no co sing c19 installed temp contr ckd working ok
MICROWAVE OVEN WHIRLPOOL KOCE500ESSJ5 qi q2 no sing unit ckd working normal
REFRIGERATOR KITCHENAID KSC24C8EYY02 "q1q2 no no sing c19 need comp evap 3 wy valve; (created new UIS, deleted prior attachment to UisID 66096), ordrng 1 W10309988 (compressor), rqstng P&A on 1 WPW10239732 (evaporator), ordrng 1 WPW10331270 (valve) and 1 W10913906 (coupler)"
DRYER WHIRLPOOL WGD9400SZ2 unit needed new fuse replaced and tested unit no furtehr issues all tested ok q1q2 no no sig cvd19 protocol cust needs to get vent cleaned once ever yfew years to prevent fires; used 1 WP3392519 (FUSE) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1q2 no no sing ice maker fill tub was frozne cef ckd working ok