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for Irvine, CA
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Carol - Irvine, CA
Sam was everything I could ask for!
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Leelee - Irvine, CA
Over an hour late from window time.
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
Great Service Nice guy
Uriah - Irvine, CA
Always a pleasure to have very informative really nice man and very through and clean up after anything he does.
Ryan - Irvine, CA
Gail - Irvine, CA
Luis - Irvine, CA
The problem has yet to be resolved
Technician was very curtious and professional.
Larry - Irvine, CA
Yu - Irvine, CA
Servicing led to water damage
Monique - Irvine, CA
The technician that came out, Sarkis, was very nice and seemed to be knowledgeable as he explained what he thought the issues were. I put in a (business) service call for one of our Fridges/Freezers in our break room. He said he needed to unplug the fridge to defrost the freezer. Unplugging the fridge ended up causing the water (from the freezer) to leak through the wall leading to water damage in our suite and the adjoining suite. The technician told me that the tray should have sufficed in catching all the water, however, it did not. Now I'm in the process of going back and forth with Paradise Appliance so they can cover the damages but they've ghosted me.
Jose - Irvine, CA
Showed on time. Knowledgeable. Worked on getting the repair done.
Whirlpool Range Repair
Pamela - Irvine, CA
Professional, on time, etc. All is good!
Excellent service, Efficiency Par Excellence!
Kathi - Irvine, CA
Our Paradise service man was EXCELLENT, EFFICIENT, and FAST with diagnosing the problem with our gas range top, answered all our questions, and told us what our options were. Very helpful👍
Great repair team
Melody - Irvine, CA
The experience with Paradise scheduling was terrible. However, the person that showed up was wonderful. Friendly, and didn’t give up until he found the issue and fixed it. Extremely satisfied
Lawrence - Irvine, CA
Called before , helpful and professional
Whirlpool Refrigerator Service
Tiet - Irvine, CA
World Class service
Very good service
Ling - Irvine, CA
Great service! Great experience!
Rhonda - Irvine, CA
Hope they service me the next time
Great service and very knowledgeable legdeable
Charles Bergh - Irvine, CA
Very professional awesome service!
Jeffrey - Irvine, CA
Dina - Irvine, CA
Cordial, quick and good service.
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no signature covid 19 protcol unit had obstruction in the drain assembly dryer stacked on top removed and fixed drain pump assembly tested unit no furtwehr issues all tested ok. use autho - wr3lpr3nl2
HOOD KITCHENAID KVUB606DSS3 "replaced part and tested unit no issues unit now pulls air in thru the vent motor, use autho for extra labor - kr191r1al2"
RANGE WHIRLPOOL WFG525S0HS1 REPLACED PARTS TESTED UNIT NO FURTHER ISSUES ALL ETSTED OK
DISHWASHER WHIRLPOOL JDTSS244GL0 unit needs new heater ordering new heater assm will retun next week; ordrng 1 W10703867 (heater)
WASHER WHIRLPOOL WGT4027HW0 unit had issue with the agitator it was completely loose inside i removed agitator assemblyc completely and teted unit no furtehr isuses
DRYER WHIRLPOOL WGT4027HW0 "unit had issue with the detergent that spilled into console i foudn connection isue not allowiung timer motor to rotate, fixed issue and tested unit no furtehr issuesit starst and stops and heats like normal all tested ok"
WASHER WHIRLPOOL WFW5620HW0 "suds error pressure switch fine but they have powder detergent they were using too mcuh, erased error ocodes ran test 12 recalibrated unit no furtehr issues"
RANGE WHIRLPOOL WFG515S0ES1 "q1q2 no no signature covid19 protocol unit ignitor bad connection not making any conatct i found pinched wire from dsi to teh main burner, tested unit no furtehr issues ignites fine now"
DISHWASHER WHIRLPOOL WDF331PAHS0 "q1q2 no no signature covid19 protocol unit had issue with impellar not rotating 120 to pump but no movemnt just vibration, opened drain motor found impellar siezed up unsiezed unit tested unit no furtehr issues cleared error codes in diagnostics unit fills washes and drains liek normal"
VENTHOOD WHIRLPOOL n/a q1 no q2 no no sing c10 repair fan blad no more nois
WASHER MAYTAG MVWB865GW0 f9e1 error code drain issue i ran unit they had stuck pump ran again tested and clearedcode no frutehr issues impellar gets 120 all tested ok q1q2 no no signature covd 29 protcol if callback order drain pump assm. W10876600
REFRIGERATOR WHIRLPOOL n/a UNIT NEEDS NEW SLIDES ORDERING PARST SETTING UP ASAP APPT; ordrng 2 WPW10120018 (SLIDES)s
OVEN WHIRLPOOL WOS51EC0AS03 "q1 no q2 no no sist c 19 orderd thimst-fix --auth#wr1fb00xl2; ordrng 1 WP4449751 (thrmst-fix) and 1 W10545255 (safty thermostat), used 1 W10545255 (thermostal) from stock"
MICROWAVE WHIRLPOOL KMBP100ESS01 q1q2 no if parts come in sooner please schdule sooner appt. ordering mag and inverter covering parts psp ordering parts now will retun next week for service uninstalling and will have drop cloth for service ; ordrng 1 W10217711 (inverter) and 1 W11346197 (magntron) and 1 dolly (dolly)
REFRIGERATOR KITCHENAID KRSC503ESS01 AUTHO - KR1Q5R1NL2 replaceddoor tested unit no furtehr issues
DRYER WHIRLPOOL WGD5000DW3 q1 no q2 no no sing c19 orderd door gasket; ordrng 1 W10906683 (seal-door)
REFRIGERATOR KITCHENAID KRSC703HPS00 q1 no q2 no no sing c19 frost built up in fresh food evap change from 24hr to 8hr defrost
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 q1 no q2 no no sing c19 unit ckd working ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1 no q2 no no sing c19 found frion leack in sarvic valvr repaird and 134a ckd working ok
REFRIGERATOR KITCHENAID KRFF507HPS00 q1 no q2 no no sing c 19 customer seaing leacking water rfom i.m ckd i.m ok inst customer to lower watwe presser possible splashing when feel with water
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "i replaced parts and the unit compressor ramped up i waited for unit to start cooling i coukd hear the freon passing thru, i called techline for documentation if theres a callback we may have sealed system issue, the unit was cooling perfectly before we replaced the controls so if callback customer wants us to go step furtehr i contacted techline he told me tehers noting else to do at this point they would have to claim it non repairable, he gave me ref number as well. SR number - 7728169181rep name - kevin"
OVEN WHIRLPOOL KOSE500ESS04 q1 no q2 no no sing c19 no power indtalled fuse-thrml ckd working ok; used 1 W11025102 (FUSE-THRML) from stock
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1q2 no unit needed evap and compressor replaced parst tested unit no furtehr issues allow 24 hours to cool use policy adjustmnt WQLFK00AL2
MICROWAVE KITCHENAID KMHC319ESS sr#7728109592 q1 no q2 no no sing c 19 customer saying when they boiled or cooking on the stov microwave handle getting too hot bec m/o too low only 13 in incorrect isttallation
REFRIGERATOR WHIRLPOOL GC5SHAXVS01 q1 no q2 no no sing c 19 ice baket eas stak
WASHER WHIRLPOOL WTW4815EW1 q1 no q2 no no sing c 19 unit ckd working normal no need anny repair
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c 19 need 1 more parts custtomer wont to buy new refg customer alredy
DISHWASHER KITCHENAID KUDK03ITBF2 defectrive ui fixed ribbon cable tested unit no further issues all tetsd ok
DISHWASHER KITCHENAID KDTM354ESS3 replaced parst tested unit no issues all tested ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 q1no q2 no no sign due to covid 19 replaced diffuser and thermistor working good
REFRIGERATOR WHIRLPOOL KRMF706ESS01 unit not cooling in the freezer i ran diag and the ice maker and ice fan motor is all good thermisters on all teh sectiosn are fine i ran test 4 and unit changed from home to rc and fc and freon passes properly on both the fans running im suspecting defective controls reordering if unit starts working we will still replace parst if customer wants it techncially it should be cooling as all etsts passed now will replace thursday force call thru; ordrng 1 WPW10675033 (board) and 1 W11330971 (ui)
REFRIGERATOR JENN-AIR JUWFL242HL00 unit needs new rack and the switch assembly they have door so will replcae it when we return; ordrng 1 W11359429 (rack) and 1 W11359433 (switch assm)
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 unit needed the drain line defrosted it was frozen with ice replaced the grommet frm t/s and manually melted all ice with steamer charegd for repairs
DISHWASHER WHIRLPOOL WDF331PAHS0 "replaced board and dispncer, ran diag and unit strated working no futhr issues"
WASHER MAYTAG MVWB865GC0 replaced the valve from t/s all tested fine no furtehr issues; used 1 W10006355 (
REFRIGERATOR WHIRLPOOL KRFC302ESS02 q1 no q2 no no sing c 19 ice maker arm was stuck repaired arm ckd working ok
DRYER WHIRLPOOL MGD6630HC0 q1 no q2 no no sing c19 repaired vibration noise ckd working ok
DISHWASHER WHIRLPOOL KDTE334GPS0 q1 no q2 no no sing c 19 customer saing not draying instr cust to use jetdry p#05/24/20 on sd mobile
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 q1 no q2 no co sing c 19 need compressor and evap parts cover labor dec est
REFRIGERATOR KITCHENAID KUWR204ESB replaced parts and tested unit no furtehr issues all tested ok set temps to proper settings