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for Irvine, CA
Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.
Janet - Irvine, CA
Melissa - Irvine, CA
Fixed the problem and was nice
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
both not working
generousmom - Irvine, CA
I have no complaints of Paradise Appliance BUT I do have an enormous complaint about Maytag if some one can pass it to Maytag please do. The washer and dryer were delivered May 10, 2018. They are still under warranty. My complaint is that the washer and dryer will not handle a 30"X6' area rug for the bathroom and the dryer takes three rounds to dry on rapid dry, an average load of clothing all light weight. What the heck is that all about? Oh and it will not wash any type of quilt thick or thin in a queen and full size. It will not drain the water. Also the washer only loads not even a third of the inside full of water so your clothes can't even be properly cleaned!!! WHAT IS MAYTAG THINKING???? THIS IS BS!!! If I were strong enough I would take a malet to these machines and toss them over the fence!!! THEY SUCK!!!!!!! I am so disappointed to say the least! DO NOT BUY A MAYTAG ANYTHING!!!! If I could, I would suggest you buy LG appliances. I never had a problem with them. My home warranty would only replace with these stackable machines. Again they suck!!!
Tohnny - Irvine, CA
Robert - Irvine, CA
Francis and his assistant provided prompt, accurate and fast service .
Sisi - Irvine, CA
Sarkis Mossessian was very professional and personable. Extremely pleased with his service.
Marrina - Irvine, CA
Very nice service.
Park place - Irvine, CA
Came 5 times for same microwave and still cannot fix if.
Fann - Irvine, CA
Michael - Irvine, CA
First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.
Julie - Irvine, CA
Nathern - Irvine, CA
Matthew - Irvine, CA
Kamini - Irvine, CA
Jeule and Daniel - Irvine, CA
Francis was honest and conscientious. He was unable to fix our washer and dryer because the parts that were sent to us were both damaged. He went over the best way to go about getting things handled and what our next steps would be. Great service!
Behrooz - Irvine, CA
Fast, nice behavior and professional services.
Scott - Irvine, CA
Richard - Irvine, CA
good service. will need to come back though.
Geeta - Irvine, CA
Jorge was knowledgeable about the refrigerator & was able to revolve the issue , after making couple of trips and ordering the right parts
Monzer - Irvine, CA
Jorge is so professional and knowledgeable at his job
Great experience! Good prices and expert knowledge!
Joanne - Irvine, CA
I would highly recommend Paradise to my friends and relatives!
The technician knew his job. He made me feel very comfortable and told me exactly what I needed to do to operate my dryer.
Rodney - Irvine, CA
Read Review title
Robert - Irvine, CA
John - Irvine, CA
He was great, fixed both problem
Very nice person
Margaret - Irvine, CA
He said that there was nothing wrong with my refrigerator. I think he is right. Unfortunately, it cost me a little over $100 for the house call. The appointment time was 1:00 PM to 4:00 PM, he got here around 5:00 PM., and he still had one more appointment left. That is not his fault, but the fault of the company. How he could be so nice and have such a horrible work schedule is beyond me. The cost, I suppose, is fair for the trip, but not for a refrigerator that works properly. This,of course, is my fault, in that I asked for a repair person.
Shelley - Irvine, CA
Blown away by experience with Sarkis. Was super knowledgeable, competent, articulate, courteous, and highly professional. Helped immensely through his correct diagnosis. Simply the best appliance repair person I’ve encountered.
Did not fix the problem.
Cheng - Irvine, CA
The technician was late and not helpful
MICROWAVE OVEN JENN-AIR JMC2430DP01 "installed part , now its ok tested fine , using authorization for this job JIU3SIUDL2 ."
REFRIGERATOR WHIRLPOOL WRX988SIBM03 use authorization # goowillinstalled module ckd working ok WIU10IUEPL1
DISHWASHER KITCHENAID KDTM354DSS4 Replaced parts and tested unit no leaks all checked out fine.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Due to not cooling , I replaced Compressor, evaporator,dryer, coupler and charged 5.3 oz of freon allow 24hr to coo;l down. approval for xtra job #kj1ozj1dl2."
WASHER WHIRLPOOL WTW8900BC0 labor cover onlt parts sand laundry tech; ordrng 1 W10853723 (valve)
WALL OVEN KITCHENAID KEBS109BSS00 "complaing not display after use self cleaning cycle , found open fuse and also open thermostad , ordering part , i call whirpool and they gave sr#7724217862, i discount a fuse part off 22.00 for a custumer satisfation wrong diagnostic and custumer complaing any question call me M.T; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10282960 (gasket-ovn) and 1 ovendolly (1 oven dolly), used 1 WPW10545255 (FUSE) from stock"
REFRIGERATOR KITCHENAID KSSC42FTS00 "Found bad Main control , just replaced , now its ok tested fine , i just discounted 120.20 of our price on the part because custumer lost some food and the cost was 120.20 , unit working ok tested fine ."
REFRIGERATOR KITCHENAID KSC24C8EYY02 need compressor & evapoator ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator) and 1 W10913906 (coupler)
REFRIGERATOR JENN-AIR JS48NXFXDE01 drawer not getting power from board-ordered board.; ordrng 1 WPW10200659 (cntrl-elec) and 1 WPW10184634 (cntrl-elec)
DISHWASHER KITCHENAID KDTE304GPS0 no fault codes.ran 3 complete test cycles with no issues. verified heater is coming on with amp probe.called ino techline.customer will try a different outlet to see if breaker trips.
REFRIGERATOR KITCHENAID KRFC704FSS00 helping for training field
DRYER WHIRLPOOL WED9750WL0 replaced fuse tested working good
OVEN - GAS WHIRLPOOL WOS51EC0AS00 cx needs main control and wire harness...cx does not wish to proceed
REFRIGERATOR JENN-AIR JS48NXFXDW05 aut#JIUUROOML2 installed compressor ckd working ok
REFRIGERATOR JENN-AIR JS48NXFXDW05 As a helper i done completed job.
DRYER MAYTAG MEDB765FW0 cx concerned dryer not turning on ran several teste runs dryer turning on normally no problems found at this time
MICROWAVE KITCHENAID KEMS309BSS00 ovne light stays an rep;ace door litch still on ordring main board orderd ovne door bec bottom door edge was sharp new door was same looks like thats normal if i am coming back i dont need dolly; ordrng 1 W10570025 (panl-cntrl) and 1 WPW10317343 (board)
REFRIGERATOR KITCHENAID KSSC48QMS01 "Due to not cooling, Found compressor off either need inverter or need seled system. Cust. declined repair."
REFRIGERATOR WHIRLPOOL HR22507198 installed filter housing ckd workig
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Due to no ice, i installe new door in order to make ice all tested out ok."
REFRIGERATOR MAYTAG MFF2558FEZ02 overflow pan vibrating. adjust and tested ok.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Due to unit is not going to defrost, I replaced timer,harnes bymetal in order to function properly with no fails."
REFRIGERATOR KITCHENAID KBFN502EBS01 "Due to no light in rc coompartment , i installe all the light in order to work properly all tested out ok."
DISHWASHER KITCHENAID KDTM404ESS3 cx had loose connection on drain pump re connected tested working good
COOKTOP WHIRLPOOL SCS3017RS05 "p#8286551 and 8286473 missing re ordring; ordrng 1 8286551 (orifice lf,rf) and 1 8286473 (orifice)"
REFRIGERATOR WHIRLPOOL GSC25C4EYY01 filter housing broken; ordrng 1 WPW10238123 (housing)
DISHWASHER MAYTAG MDB4949SDM1 Replaced valve. Pressure seemed low. Unit did fill much more than before now. If problem continuyes call plumber to clean inlet line at supply. Rusted couldn't even close line itself. If continues after clearing line at faucets order WPW10591570 but as of now it's double the amoun of water from before. No further issues.
DRYER AMANA n/a deayr ckd working normal no 220v only 110v told customer call electicin
REFRIGERATOR JENN-AIR n/a need compressor 2man with JA aut#JIUUROOML2; ordrng 1 W10841139 (compressor) and 1 WPW10427993 (evaporator) and 1 WPW10140162 (heater) and 1 W10913906 (coupler) and 1 2man (2man with ja)
REFRIGERATOR KITCHENAID KSCS25FVMS03 "Due to water filter it was stuck inside , I took it off and re- installed back in right position also insatlled the new cap all tested out ok."
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to codes error i re placed main board ,customer had the part i just installed. this job it was from previous date. Autho. # wif77ifepl1"
WASHER WHIRLPOOL WFW92HEFC0 i was helper
OVEN WHIRLPOOL KOSE500ESS01 "need thermostat; ordrng 1 4449751 (thermostat,hi limit)"
OVEN JENN-AIR JJW3430DP02 "found loose wired at main control electronic , just reinstalled , now its ok still under factory warranty i call jeen -air and they gave aditional authorization labor jitzo00ml2."
RANGE WHIRLPOOL WFG505M0BS3 "complaing unit spark when its off , found unit working ok tested fine , i advised custumer need to be carefull when cleaning dont spill any water arrownd electrical swthc , still under factory warranty ."
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Called whirlpool all sealed cover parts and labor seled system.need to order parts compressor, evaporator,dryer,; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Called whirlpool need to picture when guest move in and I got pictures, in order to be in warranty need to order parts for defrost issue., bymetal, adpter defrost, heater.; ordrng 1 W11225843 (harness wire) and 1 WPW10366605 (cntrl-elec) and 1 WPW10495967 (heater)"
MICROWAVE OVEN JENN-AIR JMC2430DP01 "found bad appliances control electronic , just replaced , now its ok tested fine , i call JENN- AIR and they gave me aditional authorization for this job JIU3SIUDL2 ."
COOKTOP WHIRLPOOL W5CG3625XS00 "installed part , now its ok tested fine , now its ok tested fine , now gas leak , using authorization wijqu00dl1."
REFRIGERATOR KITCHENAID KSSC42FTS00 "the previous technician installed a new control and unit did not work ,i came and found that the power cord had not been connected in the right place , i im going to order the electronic control since original makes noise part its on back order; ordrng 1 w10801766 (control elect)"