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for Gardena, CA
Oneyda - Gardena, CA
tech came and replaced part fast. Tenant was on site. I didn't see the tech.
Karrie - Gardena, CA
Fast and efficient service.
Oneyda - Gardena, CA
Francis - Gardena, CA
Your service techision did a wonderful job the light is our and he show my wife how to resolve the problem the next time I change the filter I could not figure it out and i consider myseft preity smart LOL I was not at home but please give him my thanks Best Regards Francis B. Earley
Peter - Gardena, CA
Professional and Courteous Service
Andrea - Gardena, CA
Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.
Professional Service all around
Rick - Gardena, CA
My repair tech was very informative to what the problem was, assured me he can handle it and get fixed. Timeline was good, repair tech cleaned up after himself.
More job and communication training
Mary - Gardena, CA
I am under a service contract. It took lo long for a repair person to come to my home for each (3) visit. The problem was not known by repair person which cause additional visits. The first person told me what he thought I wanted to hear and the last person who actual did the repair spoke to me as if I would not understand and it would take too long and he needed to be at another job. I was given a 3 hour window to wait on repair person.
Barbara - Gardena, CA
Over-priced service visit; inaccurate repair diagnosis that would have cost more than a new appliance. Had dryer repaired for less than the Paradise service charge.
Kim - Gardena, CA
My washing machine was fixed and the repairman took his time and was respectful.
Mark - Gardena, CA
He was great!
Leticia - Gardena, CA
Great Service! Chris was awesome and very knowledgeable!!
Thanks for working with my time schedule,
Rosalind - Gardena, CA
Phyllis - Gardena, CA
Very Good Service
Robert - Gardena, CA
The service provided by Paradise Appliance was very good.
Betty - Gardena, CA
Sante - Gardena, CA
Three service person was very efficent and fast. Very pleased.
Gary - Gardena, CA
Very easy to set up appointment. Repairman was efficient and did an excellent job.
Karen - Gardena, CA
Kay - Gardena, CA
Fast and efficient
Prompt, excellent service!!
Tito - Gardena, CA
Great service by your technician!
Angel - Gardena, CA
Fast and good
Great service and on time
Bob - Gardena, CA
No problem which I like.
Good Service/Technicn however found nothing
Mary - Gardena, CA
Problem not found.
Bruce - Gardena, CA
Efficient. knowledgeable, helpful, and friendly service.
REFRIGERATOR KITCHENAID KRFC300ESS01 Ice maker not working. Replaced the ice maker and cycle tested.; used 1 W10884390 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Not cooling, not defrosting, replaced the main control board and defrost thermistor.."
DISHWASHER KITCHENAID KDFE104DSS2 Filter screen melted ordering parts. Filters are not a cosmetic part but functional.; ordrng 1 WPW10463906 (filter) and 1 W10872845 (filter)
REFRIGERATOR WHIRLPOOL WRS325SDHW01 replaced door handle and screw
MICROWAVE OTR WHIRLPOOL WMH31017HS2 ordered new main control and both door switchs; ordrng 1 W11175576 (panl-cntrl) and 1 W10892389 (cntrl-elec) and 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W10138793 (fuse) and 1 2man
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced the bimetal from the harness and evaporator cover grille ordered by tech CC.
REFRIGERATOR WHIRLPOOL KSC24C8EYY01 "Not freezing at all, compressor is locked up, need compressor and ff evaporator coil, parts under factory warr but not the labor, estimate declined for now."
REFRIGERATOR MAYTAG MFF2258FEZ01 "Frost in freezer, mosture in the refrigerator section, replaced ff door gasket, adjusted freezer door gasket, sealed air gaps, removed all frost.."
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 REPAIRED LIGHT SOCKET AND INSTRUCTED CUSTOMER...
REFRIGERATOR WHIRLPOOL WRS325SDHW01 repaired freezer door handle
REFRIGERATOR KITCHENAID KRFC302ESS00 replaced thimstor harness and main control board
WASHER WHIRLPOOL WTW5000DW2 Customer complaint leaking: run diagnose test found out of balance load re run test all components tested ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Checked the refrigerator found a box right in front of the diuffuser. Compressor amperage normal 1.18 amps.
REFRIGERATOR KITCHENAID KRFC302ESS00 ordered new wire harness and control; ordrng 1 W11084235 (harness) and 1 WPW10120827 (control)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing, replaced spacers so left top door c;loses the light switch; used 2 WPW10221048 (SPACER) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Not cooling, found air ducts all frosted up, remved ice, reinstalled defrost thermistor added plastic tights, adjusted door gasket, sealed gaps around door perimeter with silicone...; used 1 W10841140 (ADHESIVE) from stock"
RANGE WHIRLPOOL WFG320M0BS3 replaced light bulb
WASHER MAYTAG MHW7100DC0 replaced door latch; used 1 WPW10443885 (LATCH) from stock
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint arm broken : found broken arm replaced it run diagnose test all components tested ok to manufactory specifics.
DISHWASHER WHIRLPOOL WDT720PADM2 "Not working at all, dead unit, need control board and console, estimate of was declined parts W10854231 AND W10838676"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice or water not dispensing, replaced the ,main control board and filter housing cove tha was broken...; used 2 WPW10221048 (SPACER) from stock"
DISHWASHER KITCHENAID KUDS01FLSS5 found broken arm ordering part for customer; ordrng 1 8193504 (arm-spray) and 1 WP8559850 (tube)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing ice or water, ordering control boards and filter cover.; ordrng 1 w11043763 (main pcb) and 1 w11265135 (UI) and 1 wp67006331 (cover)"
REFRIGERATOR AMANA AFI2538AES3 "Ice maker is working fine, dispenser was not working, repaired and tested, dispenser working normal now..."
WASHER AMANA NTW4516FW3 tighten and adjusted hoses that were tapping on the back of the washer
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not freezing, all freon was lost, replaced comprerssor and evaporator coil, called for extra labor usung #kjkev00nl2..."
REFRIGERATOR KITCHENAID n/a "Not cooling at all, found low on freon, ordering compressor and ff evaporator coil..; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)"
RANGE WHIRLPOOL WFG515S0ES1 "cust complant is that left front burner takes longer to ign. tech removed burner head and pushed ign up,also made sure burner cap was getting good connection, tested and all test good"
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint broken upper arm: replaced parts run diagnose test all componenst tested ok to manufactory specifics.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Frost build up top of freezer door, sealed gap on top of freezer door inner lining and adjusted door gasket, also resealed gaps on refrigerator side door perimiter."
DISHWASHER KITCHENAID KUDS01FLSS5 "Several parts are broken, ordering parts listed; ordrng 1 WP8559850 (tube) and 1 8193504 (upper arm) and 2 WP3400920 (screw)s and 1 WP8268321 (upper support) and 1 WPW10323423 (tube) and 1 WP8535086 (arm) and 1 WP8535086 (screw) and 1 WP8268433 (seal)"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling, found air ducts pluged up with ice, removed all frost and sealed air gaps...; used 1 adhesive, 1 W10841140 (ADHESIVE), and 1 WP482338 (ADHESIVE) from stock"
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "found refer section door not closing.due to faughty hinge, part could not be located. boll for service call"
WASHER MAYTAG MVWC565FW1 "Customer complaint not moving from wash : found error code f8e1 long fill or not fill , checked hoses found drain hose to deep into drain pipe pull it out also instruc customer of hot water if off customer state she only use tap cold"
WASHER AMANA NTW4516FW1 Replaced the actuator and fill valve tested operation and recalibrated the washer.
WASHER WHIRLPOOL WTW5000DW2 author for double labor## wiymz00ml2Customer complaint leaking oil: found bad gearcase leaking oil replaced parts run diagnose test all components tested ok to manufactory specifics.
DRYER-GAS WHIRLPOOL n/a "Customer complaint gas andsteam: run diagnose test move dryer away from wall , checked gas flame and vent all componenst tested ok to manufactory specifics."
DRYER-GAS MAYTAG MGDC465HW0 customer complaint not running found bad door switch replaced it run diagnose test dryer run and heat all componenst tested ok to manufactory specifics.
WASHER AMANA n/a cold inlet valve is open and shifter fault; ordrng 1 W11124710 (control) and 1 W11210459 (valve) and 1 W10913953 (actuator)
WASHER MAYTAG MVWB765FW1 "replaced broken agitator, all test good"