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for Gardena, CA
Alfredo - Gardena, CA
The technician was very professional and quick with the service . I definitely recommend paradise service
Patsy - Gardena, CA
Patient waiting for authorization to do work
Oneyda - Gardena, CA
tech came and replaced part fast. Tenant was on site. I didn't see the tech.
Karrie - Gardena, CA
Fast and efficient service.
Oneyda - Gardena, CA
Francis - Gardena, CA
Your service techision did a wonderful job the light is our and he show my wife how to resolve the problem the next time I change the filter I could not figure it out and i consider myseft preity smart LOL I was not at home but please give him my thanks Best Regards Francis B. Earley
Peter - Gardena, CA
Professional and Courteous Service
Andrea - Gardena, CA
Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.
Professional Service all around
Rick - Gardena, CA
My repair tech was very informative to what the problem was, assured me he can handle it and get fixed. Timeline was good, repair tech cleaned up after himself.
More job and communication training
Mary - Gardena, CA
I am under a service contract. It took lo long for a repair person to come to my home for each (3) visit. The problem was not known by repair person which cause additional visits. The first person told me what he thought I wanted to hear and the last person who actual did the repair spoke to me as if I would not understand and it would take too long and he needed to be at another job. I was given a 3 hour window to wait on repair person.
Barbara - Gardena, CA
Over-priced service visit; inaccurate repair diagnosis that would have cost more than a new appliance. Had dryer repaired for less than the Paradise service charge.
Kim - Gardena, CA
My washing machine was fixed and the repairman took his time and was respectful.
Mark - Gardena, CA
He was great!
Leticia - Gardena, CA
Great Service! Chris was awesome and very knowledgeable!!
Thanks for working with my time schedule,
Rosalind - Gardena, CA
Phyllis - Gardena, CA
Very Good Service
Robert - Gardena, CA
The service provided by Paradise Appliance was very good.
Betty - Gardena, CA
Sante - Gardena, CA
Three service person was very efficent and fast. Very pleased.
Gary - Gardena, CA
Very easy to set up appointment. Repairman was efficient and did an excellent job.
Karen - Gardena, CA
Kay - Gardena, CA
Fast and efficient
Prompt, excellent service!!
Tito - Gardena, CA
Great service by your technician!
Angel - Gardena, CA
Fast and good
Great service and on time
Bob - Gardena, CA
No problem which I like.
Good Service/Technicn however found nothing
Mary - Gardena, CA
Problem not found.
Bruce - Gardena, CA
Efficient. knowledgeable, helpful, and friendly service.
DISHWASHER WHIRLPOOL KDTM354EBS2 q1no-q2no--no sign covid-19--replaced main control and user interface--tested through test cycle for correct operation.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found old ice jammed in the bottom of the ice bin. removed the old ice and advised the customer to toss out ice older than one week.
REFRIGERATOR KITCHENAID KRFC302ESS02 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface housing touch pad display board and main control. Programmed the model 25.
REFRIGERATOR KITCHENAID KRFC302ESS02 Q1 no Q2 no. No signiature due to covid-19. Repaired the leak at the condenser inlet joint. Evacuated and recharged the system. the electronic parts ordered are incorrect. No display.; ordrng 1 W10632601 (overlay) and 1 W11416469 (housing) and 1 WPW10746274 (cntrl-elec display) and 1 WPW10317076 (cntrl-elec) and 1 W10516604 (rail)
REFRIGERATOR MAYTAG MRT118FFFZ05 "Complaint not cooling , found not freon on the system , leak on the evaporator and compressor lock , replaced , now its ok tested fine , Q1N Q2 N , not signature for COVID-19."
REFRIGERATOR MAYTAG MRT118FFFZ05 "Unit need a compressor its just lock after i replaced all the parts , returning back with the new compressor .; schdld next appmnt for 5/29 FRI !"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer complaint not cooling : run diagnose test found bad evaporator fan and control board customer requesting money back for food loost advise to call whirpool also not satisfy with procuct will call manufactor or store .q1nq2n wear ppe no siagnture capture per policy covid19
WASHER WHIRLPOOL WFW6620HC0 Q1 no Q2 no. No signiature due to covid-19. Washer won't power on. Put the machine in diagnostics and woke up the washer. Tested the washer in diagnostics number 12 all functions normal.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer complaint not cooling : run diagnose test found not compressor running reset control start now ordeirng part for customer q1nq2n; ordrng 1 W11224256 (control) and 1 W11224591 (evap)
WASHER WHIRLPOOL MHW6630HC0 Q1 no Q2 no. No signiature due to covid-19. Helper complete.
WASHER MAYTAG MHW7100DC0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code F9-e1 and f3E1. Removed debris from drain pump filter and tested operation.
REFRIGERATOR WHIRLPOOL WRS322FNAM01 Q1 no Q2 no. No signiature due to covid-19 Refrigerator not running at all.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583801 (thermostat)
RANGE WHIRLPOOL WEG745H0FS0 Customer complaint not working : run diagnose test found bad touch panel replaced part for cutomer all componets ok to manufactory specifics.q1nq2n
WASHER MAYTAG MVWC565FW2 Customer compliant not spinning : run diagnose test replaced shox and actuator run test all components ok to manufactory specifics.q1nq2n
LAUNDRY CENTER MAYTAG MVWB765FW3 "chk and tested washer, put through dign, no codes and washer working fine, would not dup problem"
DRYER WHIRLPOOL WGD5000DW3 Q1 no Q2 no Q3 no. Found lower rear drum roller making noise. Replaced the rollers belt and pulley.; used 1 4392065 (REPAI KIT) from stock
RANGE WHIRLPOOL WEG745H0FS0 Q1 no Q2 no Q3 no.Replaced the main control nd display board and the oven is now working properly.
WASHER WHIRLPOOL WTW4800BQ1 customer complaint loose and knocking: run diagbnose test found out of balance error code balance washer adjusted re run test all components ok to manufactory specifics.
LAUNDRY CENTER WHIRLPOOL MVW8230HC0 Checked the washer found hot water turned off and washer set to spanish. turned hot water on and tested operation. Reset control to english.
RANGE WHIRLPOOL PRG3610NP Burner flame comes from bottom burner bases. Parts have been discontinued.
RANGE WHIRLPOOL WEG745H0FS0 mainboard or display is defective have to reorder/; ordrng 1 W10885069 (cntrl-elec) and 1 W11122852 (cntrl-elec)
RANGE WHIRLPOOL WEG745H0FS0 Keypad ribbon connector burned and not ordered.; ordrng 1 W11025616 (harns-wire)
WASHER MAYTAG MHW6000AW Replaced the door bellow and electronic control. Performed diagnostic test.
DRYER MAYTAG MGD6000AW Checked the dryer fpound operating temperature normal. and tumble action also normal
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found debris caught in the pump. Removed the debris and checked operation.
REFRIGERATOR MAYTAG MFX2570AEM3 tech found cracked water tube; ordrng 1 W11415785 (water tube) and 1 WP503695 (sealer) and 1 WPW10349187 (valve)
WASHER MAYTAG MVWB880BW0 Ckd the washer found no leaks at this time.
DRYER WHIRLPOOL WGD92HEFW1 "Error code f4 e3 restricted airflow. Very poor airflow at the outdoor vent, Customer will need to correct venting issue."
REFRIGERATOR WHIRLPOOL WRT549SZDM00 Found leak at condenser to heat loop joint. Repired the leak and evacuated and recharged the system.
REFRIGERATOR FD KITCHENAID KRFF305ESS00 Ice maker arm knocked out of module slot and ice maker is in the off position. Reinstalled the arm and turned the ice maker on.
DRYER WHIRLPOOL WGD6620HC0 found bad control ordring part for customer; ordrng 1 W11368834 (control)
DISHWASHER WHIRLPOOL MDB7601AWB Replaced the cracked inner door panel the vent seal and tine pivots. Tested the dishwasher for door leaks.
WASHER MAYTAG MVWC565FW1 Hot and cold water hoses were reversed by delivery. Corrected the water hoses and calibrated the washer.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced the pantry left door and user interface. replaced the main control and ice maker water valve. Evaporator solid ice customer will need to defrost refrigerator 48 hrs.
DRYER WHIRLPOOL WGD6400SW0 Squealing idler pulley. replaced the idler pulley and tested operation.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Outlet store purchase. No interior lights or dispenser operation. Found corroded pantry baord and harness disconnected and light operation and ice dispenser operation restored but water dispenser and ice maker will not operate. Called the tech line was told to order board. allow 4 counts; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11129435 (valve) and 1 W10865826 (valve) and 1 WPW10341329 (water valve assy) and 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec) and 1 W11036562 (ui) and 1 W11170612 (harness pantry)
WASHER WHIRLPOOL WFW560CHW0 Error code f0 e5 off balance load. Tested the washer in diagnostics all function are normal.
WASHER MAYTAG MHW7100DC0 Error code f9 e1. Found debris in pump filter. Removed the debris and tested the washer.
WASHER MAYTAG MVWC565FW1 cleaned debris from pump and recalibrated.. cycle tested through automatic test cycle. unit is performing correctly-tied in drain hose with tie strap.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer is hearing refrigerant bullbes popping in the evapoartor coil. This is normal for this model.