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Local Reviews
for Garden Grove, CA

Rated 4.6 out of 5 stars based on 45 customer reviews

Map of Garden Grove, CA

Oriale was very understanding of my concerns. Great customer service.





Map of Garden Grove, CA

Maytag Dryer




Ramon was awesome. He clued me in to what was going wrong. Everything is good now


Map of Garden Grove, CA

Great Service




From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!


Map of Garden Grove, CA

Very knowledgeable




Great guy, very knowledgeable in refrigeration.


Map of Garden Grove, CA

Very knowledgeable and polite.




He was aware of the problem with that type of dryer.


Map of Garden Grove, CA

Ramon was excellent




Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.


Map of Garden Grove, CA

Maria Estrada




Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.


Map of Garden Grove, CA

DVG





Map of Garden Grove, CA

Great Service!




Technician was very knowledgeable and helpful and he got here early, he was very kind. Thank you Paradise for your service!


Map of Garden Grove, CA

Great service





Great service





Satisfied Customer




This technician knew what he was doing. Fixed my washer.


Motherof13




A very good worker and very knowledgeable.


I’ve maker replaced parts




Good service and replacement was quick.


Refrig repair





Cheery and good service.




Victor made me confident in serving my refrigerator


Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2




Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation


Debie




Great


Poor service




It took more than a month to get my washer repaired. Finally after waiting for approvals and parts, the washer got “repaired” but found out the washer worked sometimes only on Normal cycle. There is a noise on the motor, delivers and dumps lots of water without washing, and the top control panel plate is loose. Did not expect that from professionals.


Lourdes




Good service


Excellent repair experience.reliable and punctual.




My repair took two trips. The washer was fixed and Mr. Preston even swept la huge pile of leaves out from under my outdoor washing machine.


Kate




Chris did an amazing job with the utmost professionalism!


Lawrell




really good service clean no mess i rate him a A+


Very nice and professional.




The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.


Great service ,




Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!


Not satisfied, I requested a copy of the report from the technical service




Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..


Great Customer Service




The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.


Nancy




The service technician was prompt and explained about the services that were needed.


Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ff right door switch don't turn on the lights all the time.-ordered; ordrng 1 W10847849 (ff switch)

Near Hoggan Ave, Garden Grove, CA 92840
Oriale P.

Oriale P.

WASHER WHIRLPOOL MVWC565FW1 removed clothes pin from underneath washer causing noise issue ran thu test & diagnostics working ok.

Near Bluejay Ln, Garden Grove, CA 92841
Oriale P.

Oriale P.

DRYER AMANA NGD4655EW2 "found blocked air vent causing long dry times, advised cust to have someone clear air vent, ran test unit working & heating ok."

Near Norma Ln, Garden Grove, CA 92840
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 cx just instsalled reverse osmosis sstem cx has low water pressure and needs to change filter

Near Gilbert St, Garden Grove, CA 92841
Ramon H.

Ramon H.

DRYER WHIRLPOOL MGDB835DW4 cx pushing down on start button to hard ...explained to cx that you have to t0uch and not push

Near Park Ave, Garden Grove, CA 92845
Victor B.

Victor B.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "showed is delivering ice fine., i frsch food door bin crack-installed the broken door bin."

Near Hermosa Ct, Garden Grove, CA 92840
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL n/a was loosing water pressure cause there was some dirt at hose from wall to refrig and lubricated 1 f.f. door cause it was noisy.

Near Larkin Dr, Garden Grove, CA 92841
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL n/a "replaced water filter, that customer provided it hard to come out."

Near Jennifer Ln, Garden Grove, CA 92840
Oriale P.

Oriale P.

DRYER MAYTAG MEDB850WB0 "found f-28 open or shorted moitsture sensor, test sensor checked ok. replaced bad thermistor causing automatic drying issues working ok.; used 1 WP8577274 (THERMISTOR) from stock"

Near Cellini Ave, Garden Grove, CA 92841
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MFI2569YEM installed ice maker ckd working ok

Near Norma Ln, Garden Grove, CA 92840
Oriale P.

Oriale P.

WASHER AMANA NTW4516FW3 "replaced basket with rust stains, ran thu test & diagnostics working ok."

Near Brookside Dr, Garden Grove, CA 92840
Victor B.

Victor B.

REFRIGERATOR KITCHENAID KRSF505ESS01 ice maker not dropping the ice-replaced ice maker.

Near Scandia St, Garden Grove, CA 92845
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL n/a cx needs defrost heater and bi metal cx does not wish to proccede

Near Carl Ln, Garden Grove, CA 92844
Oriale P.

Oriale P.

WASHER MAYTAG MVWC565FW1 "replaced bad motor capacitor, no motor movement , ran test recalibrated working ok."

Near Blackbird St, Garden Grove, CA 92843
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 cx concerned about temp issues temp was not set correctly set to recommeded temp and advised cx on use ....cx not happy with any of my answer and ...advised cx make sure door was closed correctly and cx insited that i stay quit and listen to them ...i did and after they asked another question i answered cx overall not happy with my diagnosis...

Near Hoggan Ave, Garden Grove, CA 92840
Oriale P.

Oriale P.

DRYER WHIRLPOOL WGD6200SW0 "replaced broken door catch, unit working ok."

Near Adah St, Garden Grove, CA 92841
Ramon H.

Ramon H.

COOKTOP WHIRLPOOL WCE55US6HB00 CX HAS NORMAL CONDENSATION SPOTS ON COOK TOP AND UNHAPPY WITH QUALITY OF COOK TOP EXPLAINED CX ITS NORMAL ...NO PROBLEMS AT THIS TIME

Near Halekulani Dr, Garden Grove, CA 92841
Oriale P.

Oriale P.

WASHER WHIRLPOOL WFW9550WW00 "removed debris from drai pump ran test working ok. advised cust pump may need to be changed in near future, working now cust ok with it."

Near Trinette Ave, Garden Grove, CA 92845
Chris Z.

Chris Z.

DISHWASHER KITCHENAID KDTM354DSS5 found kink in thedrain hoseso i unkinked it and now unit is draining proporly

Near Amethyst St, Garden Grove, CA 92845
Oriale P.

Oriale P.

DRYER WHIRLPOOL WGD5000DW3 "found mesh on vent hood causing poor drying performance, removed mesh for cust, ran test on dryer heating ok."

Near Chapman Ave, Garden Grove, CA 92840
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 some stuff on left was frozen-repalced grill assembly

Near Brookhaven St, Garden Grove, CA 92840
Sarkis M.

Sarkis M.

REFRIGERATOR MAYTAG MRT118FFFH01 find frion leak on low side on tob repaird & add 134a 5oz ckd working ok labor not cover

Near Pearce St, Garden Grove, CA 92843
Larry G.

Larry G.

WASHER MAYTAG MVWX655DW0 f5-e3. ran manual test cycle and started load on normal cycle. washer is working ok

Near Huntley Ave, Garden Grove, CA 92845
Ramon H.

Ramon H.

WASHER WHIRLPOOL WTW5000DW2 cx not happy with how much water washer fills up with advised cx to use bulky items and sheets ....

Near Lamplighter St, Garden Grove, CA 92845
Larry G.

Larry G.

MICROWAVE KITCHENAID KMBS104ESS02 replaced lower cavity thermostat and tested for heat.

Near Dorothy Ave, Garden Grove, CA 92843
Victor B.

Victor B.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "showed is delivering ice fine., i frsch food door bin crack send one.; ordrng 1 dsW11223831 (f.f. door bin.)"

Near Hermosa Ct, Garden Grove, CA 92840
Victor B.

Victor B.

FREEZER MAYTAG MQF1656TEW02 evap. motor not running-replaced test good

Near Stanford Ave, Garden Grove, CA 92840
Oriale P.

Oriale P.

DISHWASHER KITCHENAID n/a "found dispenser door sticking not allowing soap to enter tub, made adjustment to door to open properly, ran thru diagnostics, working ok."

Near Carl Ln, Garden Grove, CA 92844
Oriale P.

Oriale P.

DRYER MAYTAG MGDB835DW3 "replaced burnt outlet grill causing clothes to stain, ran test working ok."

Near Carl Ln, Garden Grove, CA 92844
Oriale P.

Oriale P.

WASHER MAYTAG MVWB835DW1 "replaced bad inlet water valve no hot water comming into washer, ran test recalibrated working ok.; used 1 W11165546 (WATER VALVE) from stock"

Near Carl Ln, Garden Grove, CA 92844
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 some stuff on left was frozen orderde dumper gril with seal.; ordrng 1 W10555984 (grille)

Near Brookhaven St, Garden Grove, CA 92840
Oriale P.

Oriale P.

DRYER MAYTAG MGDB835DW3 "found black marks on grill causing clothes to get damaged when dryer is hot, needs grill replaced. also advised cust to change exuast line, had lots of lint inside.; ordrng 1 W11129538 (duct-air)"

Near Carl Ln, Garden Grove, CA 92844
Larry G.

Larry G.

RANGE WHIRLPOOL KDRP487MSS03 1 oven burner not working.screws are rusted on all burner heads.needs to be drilled out.small orfice holder on front left and right burner discontinued

Near Meade St, Garden Grove, CA 92841
Larry G.

Larry G.

MICROWAVE KITCHENAID KMBS104ESS02 burnt no load cavity thermostat.(page 5-2 on service manual); ordrng 1 W10141630 (thrmst-fix) and 1 8205659 (thrmst-fix)

Near Dorothy Ave, Garden Grove, CA 92843
Victor B.

Victor B.

FREEZER MAYTAG MQF1656TEW02 evap. motor not running-ordered; ordrng 1 WPW10236142 (motor-evap)

Near Stanford Ave, Garden Grove, CA 92840
Victor B.

Victor B.

REFRIGERATOR KITCHENAID KRFC704FSS00 it had a wrong fill tube the heater connector was wrong replaced ice maker got water.

Near Central Ave, Garden Grove, CA 92844
Oriale P.

Oriale P.

WASHER WHIRLPOOL n/a "cust concerned with fan fresh cycle on all the time after wash cycle, explained feature to cust, that it was turn on & needs to be off before starting a cycle, ran test working ok."

Near Amethyst St, Garden Grove, CA 92845
Larry G.

Larry G.

REFRIGERATOR KITCHENAID KRMF706ESS01 was charged the 109.95 on 3-13..evaporaot frosted from top to bottom and side to side. found 44k ohms on thermistor. heater tested ok. needs board and thermistor/bi-metal; ordrng 1 WPW10675033 (main control) and 1 W11109595 (motor-evap)

Near Ranchero Pl, Garden Grove, CA 92843
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 installed evap fan motor ckd working ok customer

Near Stern Ave, Garden Grove, CA 92843
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 "evap. ice up again per tech support to replace the temp. control and gave me a SR, SR#7724348077 replaced temp. control"

Near Stonegate Ln, Garden Grove, CA 92845