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for Garden Grove, CA
Friendly, professional service
Mark - Garden Grove, CA
Ramon provided excellent, professional service and valuable information about using my washer. Thanks, Ramon!
City - Garden Grove, CA
Great service !
Eileen - Garden Grove, CA
It was quick and super helpful !
David - Garden Grove, CA
Ramon was very professional and personable. He was not able to fix the fridge light but he is ON IT. Will order the necessary part and get back to us shortly.
Tuan - Garden Grove, CA
LARRY WAS GREAT
Robert - Garden Grove, CA
Repairman was great
Wayne - Garden Grove, CA
Victor the Repairman was great-- but the company was slow and ineffective. It took 3 weeks and 3 visits to fix the problem because of a defective replacement part on the 2nd visit.
Leann - Garden Grove, CA
Dean - Garden Grove, CA
Khai - Garden Grove, CA
He gave such terrible solutions to my dishwashing issue that didn’t make any sense. I had an issue with the dish washer not draining and he claimed that it was because the control lock was on. What the hell does that have to do with draining the water after a wash cycle. He claimed that the dishwasher was fixed and left but as soon as I ran a wash cycle, the issue was still there, even after a couple of cycles.
Professional service company
Yeahman - Garden Grove, CA
Responsive service, great service technicians, great repair.
Service on a kitchenaid microwave
Kelvin - Garden Grove, CA
The tech was nothing but professional and one of the nicest tech I have met. Thank you
Taylor - Garden Grove, CA
Took 3 rounds of scheduling in order for someone to show up. Felt as though my time was not valued when the first two appointments were cancelled and I had to take time away from work. The technician who came out on the 3rd attempt was nice and knowledgeable but at the end of the day spent 15 minutes here and advised us to not invest in fixing the refrigerator but rather put that money towards a new refrigerator. I understand we did end up having a technician come out to look into our issue however I do not feel we should have been charged $110 given the experience.
Mary - Garden Grove, CA
He was super helpful and fixed the problem in a timely manner. Great customer service
Allan - Garden Grove, CA
Great service. Very knowledgeable. Professional. Thorough. Went above and upon than expected.
Gail - Garden Grove, CA
Nice person; good service.
Bill - Garden Grove, CA
Not very happy
Gilberto - Garden Grove, CA
My washer has the same problem. Technician reprogram the washer, it worked for 1 wash, I contact the Home Depot, they instructed me to reset it, it worked for a couple of washes and the problem persists.
Oriale was very understanding of my concerns. Great customer service.
Mary - Garden Grove, CA
Joel - Garden Grove, CA
Ramon was awesome. He clued me in to what was going wrong. Everything is good now
Thomas - Garden Grove, CA
From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!
Karyn - Garden Grove, CA
Great guy, very knowledgeable in refrigeration.
Very knowledgeable and polite.
Christine - Garden Grove, CA
He was aware of the problem with that type of dryer.
Ramon was excellent
Louis - Garden Grove, CA
Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.
Maria - Garden Grove, CA
Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.
Diana - Garden Grove, CA
Della - Garden Grove, CA
Technician was very knowledgeable and helpful and he got here early, he was very kind. Thank you Paradise for your service!
Bob - Garden Grove, CA
REFRIGERATOR KITCHENAID KBFC42FTS08 R. f.f. gasket tearing -repalced test good.
DRYER WHIRLPOOL LGR8648PW0 cx needs gas coils and vlave; ordrng 1 WP306176 (gas valve) and 2 279834 (coils)s
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced ice maker tested working good; used 1 W10873791 (ICEMAKER) from stock
REFRIGERATOR KITCHENAID KFXL25RYMS0 cx needs main and display controls cx does not wish to proceed at this time
WASHER MAYTAG MVWB765FW0 replaced gear case and agitator called aig for double labor autho # is mlri8lrxpl2
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 cx had clogg filter housing un clogged and tested working good
DISHWASHER AMANA ADB1400AGW1 replaced water valve tested working good
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 replaced water valve tested working good
WASHER WHIRLPOOL WTW7000DW0 cx needs main and panel control s code parts per jermey; ordrng 1 W10860738 (panel control) and 1 W10812423 (main control)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 dispencer motor stuck-ordered; ordrng 1 W11310391 (dispencer motor)
DISHWASHER AMANA ADB1400AGW1 cx needs valve; ordrng 1 W11175771 (valve)
WASHER MAYTAG MVWB765FW0 cx needs gearcase; ordrng 1 W11161960 (agitator) and 1 W10811956 (drum assy)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 cx had loose wire on led light tighten and tested working good
DISHWASHER WHIRLPOOL WDF520PADM7 "ran thru diagnostics unit working & heating ok, found no rinse aid in dispenser, explained to cust this is needed for proper drying of dishes."
WASHER MAYTAG MVWX655DW1 replaced main control and recalibrated tested working good
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 cx concerned about compressor noise moved copper lines and let cx no noise
WASHER WHIRLPOOL MVWB765FW3 replaced water valve tested working good
REFRIGERATOR KITCHENAID KRFF707ESS01 cx had clogged drain unclogged working good
WASHER MAYTAG MVWX655DW1 cx needs main control; ordrng 1 W11116592 (main control)
WASHER WHIRLPOOL MVWB765FW3 cx needs water vave; ordrng 1 W11165546 (water valve)
DRYER-GAS MAYTAG MGDB765FW0 cx door was pooping open and hanging took door ff and noticed hinges bent .....bent hinge back correctly put door back on tested working good
WASHER AMANA NTW4516FW2 "lid & unlock code not working-replaced test good, the 1st lock came locked."
WASHER MAYTAG MVWB765FW0 cx needs gearcase does not wish to proceede
REFRIGERATOR WHIRLPOOL WRF560SEYM01 deforted drain line and unclogged
REFRIGERATOR WHIRLPOOL WRT311FZDW01 cx door gasket was leaving gap formed gap and advised cx not to stuff freezer
DRYER WHIRLPOOL WGD8600YW3 fixed door hinge receiver and now door stays closed
REFRIGERATOR WHIRLPOOL WRT138FZDW00 empty of freon-ordered compressor and evap.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "empty of freon-replaced compressor and evap, wldtclddpl1; used 1 W10913906 (COUPLER) from stock"
REFRIGERATOR KITCHENAID KBFC42FTS08 f.f. gasket tearing ordered; ordrng 1 8201809 (gasket-fip)
WASHER WHIRLPOOL WFW75HEFW0 "cust say option light does not light up & water does not come in washer sometimes, ran test was unable to verify everthing working ok."
WASHER MAYTAG MVWB835DW4 replaced gear case and tested working good called for double labor mlgjylgnl2
OVEN KITCHENAID KODE507ESS04 adjust door seal.advised on temp setting. unit working ok.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 cx water paddles was stuck took off and put back on correctly tested working good
DRYER MAYTAG MGDX655DW2 cx door was popping open during cycle found door catch wasnt closing properly ....took catch off and widened it put back on and tested working good
WASHER MAYTAG MVWB835DW4 cx needs gear casing replaced; ordrng 1 W10811956 (gear case) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 2nd (man)
WASHER MAYTAG MVWB835DW0 "F6E2 communication error from console to main board., replaced main board and console, test good."
RANGE WHIRLPOOL WFG525S0HS1 cx had roach infestation called tp and talked to dawn file number 7725431867
WASHER AMANA NTW4516FW2 latch came lock-reordered; ordrng 1 W11307244 (latch)
WASHER MAYTAG MVWC565FW0 cx had clothes stuck under wash plate removed clothes recalibrated tested working good
WASHER MAYTAG MVWB835DW0 "F6E2 communication error from console to main board., ordered main board and console; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)"