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for Garden Grove, CA
Stan - Garden Grove, CA
Very Knowledge and get the job done quickly
Victor saved lives
Daniel - Garden Grove, CA
I am very satisfied with Victor's knowledge and great customer service. He's very friendly and professional. Most importantly, he saved our lives. There was a wire in incorrectly set up by Costco delivery people. The wire was all torned up and exposed. We could have been electrocuted. Thank you Victor for everything.
Hattie - Garden Grove, CA
5 stars a great repair gentleman.
Friendly, professional service
Mark - Garden Grove, CA
Ramon provided excellent, professional service and valuable information about using my washer. Thanks, Ramon!
City - Garden Grove, CA
Great service !
Eileen - Garden Grove, CA
It was quick and super helpful !
David - Garden Grove, CA
Ramon was very professional and personable. He was not able to fix the fridge light but he is ON IT. Will order the necessary part and get back to us shortly.
Tuan - Garden Grove, CA
LARRY WAS GREAT
Robert - Garden Grove, CA
Repairman was great
Wayne - Garden Grove, CA
Victor the Repairman was great-- but the company was slow and ineffective. It took 3 weeks and 3 visits to fix the problem because of a defective replacement part on the 2nd visit.
Leann - Garden Grove, CA
Dean - Garden Grove, CA
Khai - Garden Grove, CA
He gave such terrible solutions to my dishwashing issue that didn’t make any sense. I had an issue with the dish washer not draining and he claimed that it was because the control lock was on. What the hell does that have to do with draining the water after a wash cycle. He claimed that the dishwasher was fixed and left but as soon as I ran a wash cycle, the issue was still there, even after a couple of cycles.
Professional service company
Yeahman - Garden Grove, CA
Responsive service, great service technicians, great repair.
Service on a kitchenaid microwave
Kelvin - Garden Grove, CA
The tech was nothing but professional and one of the nicest tech I have met. Thank you
Taylor - Garden Grove, CA
Took 3 rounds of scheduling in order for someone to show up. Felt as though my time was not valued when the first two appointments were cancelled and I had to take time away from work. The technician who came out on the 3rd attempt was nice and knowledgeable but at the end of the day spent 15 minutes here and advised us to not invest in fixing the refrigerator but rather put that money towards a new refrigerator. I understand we did end up having a technician come out to look into our issue however I do not feel we should have been charged $110 given the experience.
Mary - Garden Grove, CA
He was super helpful and fixed the problem in a timely manner. Great customer service
Allan - Garden Grove, CA
Great service. Very knowledgeable. Professional. Thorough. Went above and upon than expected.
Gail - Garden Grove, CA
Nice person; good service.
Bill - Garden Grove, CA
Not very happy
Gilberto - Garden Grove, CA
My washer has the same problem. Technician reprogram the washer, it worked for 1 wash, I contact the Home Depot, they instructed me to reset it, it worked for a couple of washes and the problem persists.
Oriale was very understanding of my concerns. Great customer service.
Mary - Garden Grove, CA
Joel - Garden Grove, CA
Ramon was awesome. He clued me in to what was going wrong. Everything is good now
Thomas - Garden Grove, CA
From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!
Karyn - Garden Grove, CA
Great guy, very knowledgeable in refrigeration.
Very knowledgeable and polite.
Christine - Garden Grove, CA
He was aware of the problem with that type of dryer.
Ramon was excellent
Louis - Garden Grove, CA
Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.
Maria - Garden Grove, CA
Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 ontainer treats are gone and also the rod-repalced both test good.
DISHWASHER WHIRLPOOL WDF520PADW7 rail stopper came off and so i reinstalled and now unit is complete
RANGE WHIRLPOOL WFG505MOBW2 i found a pan inside the back making contact with the ignightor connector so it was grounding the spark not allowing it to spark at the burner
WASHER MAYTAG MVWC565FW0 "i put it on test mode everything working normal, no eror code."
DRYER MAYTAG MGDC215EW2 no power installed thermal-fuse ckd working ok; used 1 wpw3392519 (thermal fuse) from stock
WASHER WHIRLPOOL MVWB765FW3 F5E2- lid not locking-replaced lock that was send test good.
LAUNDRY CENTER MAYTAG MVWB955FW0 cx overloading washer also using in commercial setting recalibrated and tested washer working nornal
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 container treats are gone and also the rod-ordered both; ordrng 1 WP2188917 (shaft) and 1 WP2317273 (ice-contnr) and 1 W10823377 (mechanism delay)
WASHER WHIRLPOOL WTW8000DW5 "error F3E2- water thermistor, per female not to fix the washer cause it'll be replace, her brother already choose the one they want."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 chute allow air there was ice under ice container replaced chute assembly test good.
WINE CELLAR KITCHENAID n/a cx needs new compressor oil leak; ordrng 1 8201787 (compressor)
DISHWASHER KITCHENAID KDTM404ESS3 cx dishwasher door was on the wrong hinge took door off and realigned tested working good
REFRIGERATOR KITCHENAID KRFF707ESS01 cleared drain and ran hot water down rc drain. unit draining ok.
REFRIGERATOR KITCHENAID KRFF707ESS01 rc drain is clogged or iced up. customer will defrost with doors open. will come back to clear drain and make sure it drain correctly; schdld next appmnt for 10/11 FRI !
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 chute allow air there was ice under ice container.; ordrng 1 W11324790 (door chute)
WASHER WHIRLPOOL WTW8000DW5 error F3E2- water thermistor- ordered water valve.; ordrng 1 W11220230 (valve)
WASHER WHIRLPOOL WTW7300DW0 wash plate threats are gone repalced test good.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced freezer door tested working good called tp for autho # is wmhnk00npl2
REFRIGERATOR KITCHENAID KRFC300ESS03 cx filter had clogg in resivor took it out and working good
DRYER WHIRLPOOL MGD5630HW0 air hose at back was full of water showed to male and also i showed without the vent hose the heat that s coming out of dryer
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 showed to male about the vent setting and explained about the water temp.
WASHER WHIRLPOOL n/a wash plate threats are gone ordered; ordrng 1 W11050804 (cap) and 1 W10752187 (screw) and 1 W10752283 (washplate)
WASHER MAYTAG MVWB765FW0 replaced cx gear case recalibrated tested working good......cx paid serviecall last time
REFRIGERATOR KITCHENAID KRFF707ESS01 CX NEEDS MULLION AND MAIN CONTROL; ordrng 1 W10849525 (rail-mulln) and 1 W11167902 (EVAP COVER) and 1 W11333076 (CONTROL BOARD)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 compressor pulling 11A repalced compressor now start cooling.
WASHER MAYTAG MVWB765FC3 cx had over load error code and clogged valve recalibrated teseted working good
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 ice dispencer rod not making contact with ice container adjusted now make contact and delivery ice.
WASHER WHIRLPOOL WTW8500DC REPLACED VALVE AND RECALIBRATED TESTED WORKING GOOD; used 1 W11165546 (VALVE) from stock
DRYER AMANA NGD4655EW2 cx door catch fell off reconnected tested working good
REFRIGERATOR WHIRLPOOL WRT311FZDW01 cx needs compressor and evap; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 food is freezing adj air damper ckd ok
WASHER MAYTAG MVWX655DW1 cx had clogged drain in tub removed tested working good
REFRIGERATOR WHIRLPOOL WRS321SDHV01 cx had food freezing on fresh food side adjusted tem and damper
DISHWASHER WHIRLPOOL WDF520PADW7 found loose connection on UI so i plugged it back in and now unit works
WASHER WHIRLPOOL WFW5620HW0 replaced dispencer housing..per female if it happens again she'll ask the waser to be replace.
WASHER MAYTAG MVWB765FW3 replaced valve tested working good
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced module tested working good ....THIS IS NOT A CALL BACK NEED TO CHANGE LED LIGHTS WERE WORKING FINE LAST TIME
DISHWASHER WHIRLPOOL WDF520PADW needs new boards; ordrng 1 W10836798 (console) and 1 W10804115 (cntrl-elec)
WASHER WHIRLPOOL WFW75HEFW0 electrical cord was damage by motor-replaced now everyting works
WASHER WHIRLPOOL WTW7500GW0 "found f-5 e-1 door lock error, replaced door switch ran test in diagnostics working ok.; used 1 W10810403 (LATCH) from stock"