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for El Segundo, CA
Lois Moreau - El Segundo, CA
Very Polite, Prompt and professional
Great friendly service
Angela - El Segundo, CA
Keely - El Segundo, CA
This has been the best service I have ever had. Francisco was fast, friendly and efficient. He figured out what was wrong so quickly and knew exactly why needed to be fixed. I have never been so impressed by an appliance service repair. Thank you Paradise and Francisco for such amazing work!
Fast and great service
Joanne - El Segundo, CA
Dryer on/off button was not working. Service man quickly fixed it.
Adrian - El Segundo, CA
Both techs did a good job of fixing the leak and replacing the compressor
Shelby - El Segundo, CA
Great. Washer working great.
Rude incompetent shammy
Rita - El Segundo, CA
Robocall books your appts and time arrival. Tech never arrives on time. Then you are given a new appt if they arrive at all. Manager never called me to discuss all the issues, dispite my many requests. Whirlpool overnighted part for repair after complaining about their lack of service but paradise still took over 2 weeks to arrive. Installed wrong parts, customer service hangs up if you want answers, it just goes on and on. I submitted complaint with Whirlpool to pull their contract, Paradise is giving them a bad name. Many other dissatisfied customers on Yelp.
David - El Segundo, CA
Excellent Customer Service from Ray!
Leslie - El Segundo, CA
Ray Jackson was extremely detailed and thorough. He contacted the manufacturer directly and took photos of the damage. He was very professional and knowledgeable. I was extremely happy with the service received!
Dishwasher Repair Visit
Patrick - El Segundo, CA
My technicians were very professional.
Problem solved -maybe
Janice - El Segundo, CA
Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.
Very Professional and Excellent Service,
Elias - El Segundo, CA
Very Professional...Great Service
Todd - El Segundo, CA
Enrique was fantastic. He knew what he was doing and went the extra mile by explaining to me what happened and how to prevent the problem from happening again.
Great, quick service!
Tara - El Segundo, CA
Warranty Repair, quick and efficient
myth - El Segundo, CA
Steve - El Segundo, CA
KitchenAid Refridgeration Repair
Patrick - El Segundo, CA
The repair technician was on time, professional, figured out the problem and fixed it in a reasonable amount of time.
Jordan - El Segundo, CA
Chris was one time, did what he said he would do and was professional. Thank you!
REFRIGERATOR KITCHENAID KRFC704FPS03 S Code: S27311 q1nq2n no signature per cvodi19 ice on evapo cover refrigerator ordeing part for customer; ordrng 1 W11114721 (control) and 1 W11395558 (evaporator cover) and 1 1twomen (1 twomen)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint not sealing : found bad door ordering parts for customer out stock q1nq2n no siganture per covid19; ordrng 1 LW11038910 (door) and 1 LW11038917 (door) and 1 W11130216 (control) and 1 1twomen (1twomen)
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. no signiature due to covid-19. Checked the dryer found lint screen completely plugged. Tested the dryer in the timed cycle all normal. Bridged sensor and dryer ran longer than 10 minutes.
REFRIGERATOR JENN-AIR JFC2290RTB02 Customer complaint door wont open 90 degrees :Call tech line advise door wont pass 90 degrees reference #7728064664 q1nq2n no signature capture per covid19 policy wear ppe.
REFRIGERATOR WHIRLPOOL WRS588FIHZ pre ID door sealq1nq2n no signatue capture per covid19; ordrng 2 W10355582 (gasket-fip)s
MICROWAVE WHIRLPOOL KMLS311HSS reference #7728060766 call tech line run test for fan all components working as disign replaced control panel for customer all componnets ok to manufactory specifics.q1n q2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wpf6ypfnl2; replaced door for customer tested all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 helper complete
REFRIGERATOR WHIRLPOOL MFC2061HEW "tech replaced leaking evap and compressor, all test goodq1-no q2-no"
REFRIGERATOR WHIRLPOOL MFC2061HEW "tech found leak in evap, cx want both replaced and would like two extras,q1-no q2- no; ordrng 2 WPB2150504 (drier)s and 2 12002041 (kit,evap)s and 2 W10160407 (compressor)s and 1 2ndtech (2nd tech)"
RANGE JENN-AIR JGS9900BDS replace bad panel run test ok request completed Q1 no Q2 no Q3 no
WASHER WHIRLPOOL WTW4910XQ0 Customer complaint shaking : run diagnose test found bad shoxs replaced them for customer re run calibration test all components tested ok to manufactory specifics. q1nq2n
FREEZER WHIRLPOOL WRB322DMBM00 Customer complaint frozen inside frezeer : found unit full of frost on left side of rf deforsted replaced seal all components ok to manufactory specifis.q1nq2n
RANGE JENN-AIR JGS9900BDS found bad panel unableto start unit need a new panel and control just in case; ordrng 1 WPW10206071 (panel) and 1 WP8507P236-60 (control)
WASHER WHIRLPOOL WTW4910XQ0 Customer complaint shaking out of balance: found bad shoxs ordering part for customer q1nq2n; ordrng 1 W10780048 (suspension)
DRYER WHIRLPOOL WGD8000DW4 Customer complaint steaming: run diagnose test found condesantion at the end of vent hose outsidehouse instruct customer to have vents clean there is water mix with lint inside vent
MICROWAVE KITCHENAID KMHC319ESS helper complete
DISHWASHER JENN-AIR JDB900CWP3 "tech repaired stuck dispenser, all test good"
LAUNDRY CENTER MAYTAG MVWB765FW3 reference#7727135386the washer panel contrl is turning off and glitching again.called techline and they reccomended to use a different outlet they are saying if its on the same with the dryer it make act up electricity noise.
LAUNDRY CENTER MAYTAG MVWB765FW3 f6e3 reference #7727135386cntrl giving the 5 vdc to the panel contrl replaced panel cntrl back on track performes test polarity okay test 51 passed it all
WASHER WHIRLPOOL WTW7040DW1 Customer complaint leaking : run diagnose test found clog drain no water on floor but drain water rising up instru customer to call plumber to get it clean washer tested ok to manufactory spefics
LAUNDRY CENTER MAYTAG MVWB765FW3 checked outlet 118v polarity okay the board is not resposive customer is requesting benny too since they are familiar with him.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl)
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Checked the refrigerator found evaporator coil not frosting up and is defrosting normally
REFRIGERATOR KITCHENAID KRFC300ESS01 Right door gasket torn estimate declined at this time.
WASHER MAYTAG MHW8630HC0 Replaced the dispenser float assembly and sensor along with the front console. Ran diagnostics test and unit passed.
WASHER MAYTAG MHW8630HC0 Dispenser assembly did not come with the float or sensor. Will order sensor but cannot order float.; ordrng 1 W11316376 (sensor) and 1 part/research (part/research)
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked the refrigerator found the ice maker fill tube frozen. Cleared the fill tube and cycled the ice maker.
DISHWASHER WHIRLPOOL WDT720PADM2 "Complaint not heating , found weak heater element and rinse aid dispenser , ordering part; ordrng 1 WPW10671905 (deterg disp asm) and 1 W10518394 (heater)"
DRYER MAYTAG MGDX655DW2 Push to start switch popped out of place. Snapped the push to start switch back in place and tested the dryer.
WASHER MAYTAG MHW8630HC0 cleared the fault codes. Customer states no getting low soap notification.; ordrng 1 W11351738 (console) and 1 W11316372 (dispenser)
REFRIGERATOR KITCHENAID KSSS48FMX01 Leak in the sealed system no frost pattern at all.Estimate 3200.58 to reapir. Customer will discuss estimate with spouse.
DRYER WHIRLPOOL CGM2743BQ0 replaced the broken belt switch and lever. Tested operation all noirmal. Customer paid in full during first visit.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Training completed
REFRIGERATOR WHIRLPOOL WRT519SZDW02 WMLC1MLFPL1 replaced compressor and evaporator charge unit all components tested ok to manufactory specifics.
REFRIGERATOR KITCHENAID KSSS48FMX01 Refrigerator powered off powered back on and everything is running. Customer will need to keep refrigerator running for at least 24 hrs
FREEZER WHIRLPOOL WRS571CIDW00 "training completed , i call whirpool and they recomend replaced the ffz door ,sr#7726220176"
DISHWASHER KITCHENAID KDTE334DWH0 Complaint not drying the dishes. Replaced the temperature-turbidity sensor and ran the test cycle and heater did come on.
DRYER WHIRLPOOL CGM2743BQ0 "belt sferty swith not working.; ordrng 1 279782 (switch,broken belt) and 1 WP8066120 (lever)"
FREEZER KITCHENAID KRMF606ESS01 "Complaint not cooling , found leak on fc , replaced evaporator , now its tested fine"
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint stain panel nto closing : replaced panel run diagnose test all components tessted ok to manufactory specifics. found spot of rust stain on top of cabinet cleaned went off.