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for El Segundo, CA
Fast and great service
Joanne - El Segundo, CA
Dryer on/off button was not working. Service man quickly fixed it.
Adrian - El Segundo, CA
Both techs did a good job of fixing the leak and replacing the compressor
Shelby - El Segundo, CA
Great. Washer working great.
Rude incompetent shammy
Rita - El Segundo, CA
Robocall books your appts and time arrival. Tech never arrives on time. Then you are given a new appt if they arrive at all. Manager never called me to discuss all the issues, dispite my many requests. Whirlpool overnighted part for repair after complaining about their lack of service but paradise still took over 2 weeks to arrive. Installed wrong parts, customer service hangs up if you want answers, it just goes on and on. I submitted complaint with Whirlpool to pull their contract, Paradise is giving them a bad name. Many other dissatisfied customers on Yelp.
David - El Segundo, CA
Excellent Customer Service from Ray!
Leslie - El Segundo, CA
Ray Jackson was extremely detailed and thorough. He contacted the manufacturer directly and took photos of the damage. He was very professional and knowledgeable. I was extremely happy with the service received!
Dishwasher Repair Visit
Patrick - El Segundo, CA
My technicians were very professional.
Problem solved -maybe
Janice - El Segundo, CA
Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.
Very Professional and Excellent Service,
Elias - El Segundo, CA
Very Professional...Great Service
Todd - El Segundo, CA
Enrique was fantastic. He knew what he was doing and went the extra mile by explaining to me what happened and how to prevent the problem from happening again.
Great, quick service!
Tara - El Segundo, CA
Warranty Repair, quick and efficient
myth - El Segundo, CA
Steve - El Segundo, CA
KitchenAid Refridgeration Repair
Patrick - El Segundo, CA
The repair technician was on time, professional, figured out the problem and fixed it in a reasonable amount of time.
Jordan - El Segundo, CA
Chris was one time, did what he said he would do and was professional. Thank you!
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Checked the refrigerator found evaporator coil not frosting up and is defrosting normally
REFRIGERATOR KITCHENAID KRFC300ESS01 Right door gasket torn estimate declined at this time.
WASHER MAYTAG MHW8630HC0 Replaced the dispenser float assembly and sensor along with the front console. Ran diagnostics test and unit passed.
WASHER MAYTAG MHW8630HC0 Dispenser assembly did not come with the float or sensor. Will order sensor but cannot order float.; ordrng 1 W11316376 (sensor) and 1 part/research (part/research)
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked the refrigerator found the ice maker fill tube frozen. Cleared the fill tube and cycled the ice maker.
DISHWASHER WHIRLPOOL WDT720PADM2 "Complaint not heating , found weak heater element and rinse aid dispenser , ordering part; ordrng 1 WPW10671905 (deterg disp asm) and 1 W10518394 (heater)"
DRYER MAYTAG MGDX655DW2 Push to start switch popped out of place. Snapped the push to start switch back in place and tested the dryer.
WASHER MAYTAG MHW8630HC0 cleared the fault codes. Customer states no getting low soap notification.; ordrng 1 W11351738 (console) and 1 W11316372 (dispenser)
REFRIGERATOR KITCHENAID KSSS48FMX01 Leak in the sealed system no frost pattern at all.Estimate 3200.58 to reapir. Customer will discuss estimate with spouse.
DRYER WHIRLPOOL CGM2743BQ0 replaced the broken belt switch and lever. Tested operation all noirmal. Customer paid in full during first visit.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Training completed
REFRIGERATOR WHIRLPOOL WRT519SZDW02 WMLC1MLFPL1 replaced compressor and evaporator charge unit all components tested ok to manufactory specifics.
REFRIGERATOR KITCHENAID KSSS48FMX01 Refrigerator powered off powered back on and everything is running. Customer will need to keep refrigerator running for at least 24 hrs
FREEZER WHIRLPOOL WRS571CIDW00 "training completed , i call whirpool and they recomend replaced the ffz door ,sr#7726220176"
DISHWASHER KITCHENAID KDTE334DWH0 Complaint not drying the dishes. Replaced the temperature-turbidity sensor and ran the test cycle and heater did come on.
DRYER WHIRLPOOL CGM2743BQ0 "belt sferty swith not working.; ordrng 1 279782 (switch,broken belt) and 1 WP8066120 (lever)"
FREEZER KITCHENAID KRMF606ESS01 "Complaint not cooling , found leak on fc , replaced evaporator , now its tested fine"
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint stain panel nto closing : replaced panel run diagnose test all components tessted ok to manufactory specifics. found spot of rust stain on top of cabinet cleaned went off.
FREEZER KITCHENAID KRMF606ESS01 "Complaint not cooling , found not freon on the system , found leak on low side , ordering refrigertor evaporator , returning back tomorrow to completed this job; ordrng 1 W11116006 (evaporator)"
WASHER MAYTAG MVWB880BW0 helper complete
WASHER MAYTAG MVWB880BW0 mlsnh00xpl2 customer complaint not working: replaced tub and basket run diagnose test all components tested ok to manufactory specifics.
MICROWAVE WHIRLPOOL KHMS2050SSS-2 Custom install customer will have to remove for service.
DISHWASHER WHIRLPOOL WDT730PAHZ0 customer complaint not light: found light reflection unglues to cabinet replaced part run diagnose test all components tested ok to manufactory specifics.
DRYER WHIRLPOOL MGDB765FC0 Customer complaint not heating : run diganose test found clog vent dryer tested ok to manufactory specifics.
DISHWASHER WHIRLPOOL WDT730PAHZ0 waiting on part; schdld next appmnt for 10/4 FRI !
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Program code not saved in the programming. Entered the program code and refrigerator started running.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Not cooling, lost all the freon, replaced the compressor and evaporator coil, using WKBHN00NPL2 WM3S4M3DL1"
REFRIGERATOR KITCHENAID KRMF606ESS01 "Not freezing efficiently, low idce production, replaced the freezer evaporator andff fan motor with defrost thermistor.; used 1 W11087438 (MOTOR-EVAP) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Replaced the compressor but unit has a leak, need to order thye evapoprator coip;.; ordrng 1 W10836706 (evaporator)"
REFRIGERATOR KITCHENAID KRFC704FSS00 "Not cooling in the refrigerator compartment, foound ff not defrosting, replaced the ff evaporator coverv and main control boart per pointer using s code s27311 - labor rate x2 ....."
REFRIGERATOR KITCHENAID KRFC704FSS00 "Call was canceled and parts were returned, need to reorder pats using s code s27311 - labor rate x2; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (control elect)"
WASHER MAYTAG MVWB880BW0 Helper complete.
FREEZER KITCHENAID KRMF606ESS01 "Noy cold enogh, ran diagnostis 4 and 5, when compressor goes to max speed it stops, replaced the compressor and recharged system. no freon leaks."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced the ice maker and jumper harness.
DISHWASHER KITCHENAID KDPE334GPS0 "call partner team only number for apporval to orede part ##7725488860 johana , ordeing part for customer prefer AM; ordrng 1 W11157407 (panel) and 1 W11162732 (control) and 1 W11281068 (lneses)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Doors not closing correctly, doors were removed during installation, reinstalled doors and tested operation, doors closing normal now, hinge cover is missing, please mail one out, no tools or screws needed, cust will install.; ordrng 1 WP2213360 (cover DS)"
FREEZER KITCHENAID KRMF606ESS01 "Not freezing efficiently, ball of ice on top of freezer evaporator, ran diagnostis 4 and 5, when compressor goes to max speed it stops, ordering parts...; ordrng 1 W10832994 (compressor) and 1 W11087200 (invrtr-box) and 1 W10874835 (valve) and 1 W11036448 (solenoid) and 1 WPW10608485 (evaporator)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ice maker not making ice. Temps are ok and ice maker passed all test but bucket test failed.; ordrng 1 W10873791 (ice maker) and 1 W10646076 (wire-jumpr)
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Not dispensing, ice maker ok, repaired ice dispenser and tested, ice and water dispenser working fine now, using #JLMJS00APL1"
REFRIGERATOR KITCHENAID KRFC704FSS00 "Not defrosting in the refrigerator compartment, need evaporator cover and main pcb using Serial Numbers: K601-K750 S Code: ?S27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (main boatrd) and 1 W10908391 (ice maker)"