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for Cypress, CA
Arlene - Cypress, CA
Appreciate the notification of arrival time by phone and e-mail. On time. Ordering new part which will solve the problem.
Basema - Cypress, CA
Rose Ann - Cypress, CA
Great service. Larry adjusted the dishwasher and ordered a new piece for the oven. Very knowledgeable and professional and very nice I was surprised by how quickly someone could come out and take care of everything
Peter - Cypress, CA
David - Cypress, CA
Debora - Cypress, CA
Job well done!
Georgianna - Cypress, CA
Kelli - Cypress, CA
Quick and knowledgeable.
It was nice to know that Victor knew what he was doing
Anne - Cypress, CA
As before, Victor was a great service repair technician. All looks good for now. Problem solved.
Raymond - Cypress, CA
GG - Cypress, CA
Professional. On time. Called me 30 minutes before arrival. Explained everything to me thoroughly.
Andrew - Cypress, CA
Preston was great. He diagnosed the problem with my washer, got the part ordered and repaired in a timely manner.
Kellie - Cypress, CA
Good service. Larry knew what he was doing.
Georgia - Cypress, CA
Veryhappy with Larry, would recommend him highly. Would want him to service my appliance again.
It was nice to know that Victor knew what he was doing
Anne - Cypress, CA
In the past it seems that some of the service people are baffled by what is going on and start trying to blame the situation on what I have done i.e. did you clean your machine. Oh you really have hard water that's the problem. Well I have a filter. That was my answer and then it seemed there were multiply trips back until the problem was solved. This time the problem was solved. Just had to order the part. Then it was fixed. At least that problem was. Now I have another one but I'm calling for the repair service again and I will tell them that I was very happy with Victor and your service.
Great Service with awesome price
Yijun - Cypress, CA
Fixed my built-in KitchAid microwave. Replaced the broken parts and just fixed what's supposed to be fixed. Another appliance repairing company said the whole thing needed to be taken out of the cabinet. So the price was much higher. I didn't choose them. Paradise fixed the problem with 1/4 price.
Nathan - Cypress, CA
Larry was friendly and got the job done.
Elias - Cypress, CA
Derek - Cypress, CA
Very hard to get approval to repair though I have warranty and waited long time to get an appointment.
Noel - Cypress, CA
Ron - Cypress, CA
Something went wrong in with my settings. I could not program my oven to heat up anything over 260. Ir was a little pricey considering it was just a matter of resetting the panel on my stove top. I do not fault the service guy, but realize it's a standard price Paradise charges for the service call
Carol - Cypress, CA
Sharon - Cypress, CA
Paradise came out and said that the ice maker was dead. Ordered a new one and came out a week later and installed the new ice maker. We still don’t have any ice. Have to make another service call.
The service rep was punctual and friendly.
Carol - Cypress, CA
The problem was partially corrected . he was able to fix the building ice problem. The freezer light still does not come on when the drawer is open.
Wendy - Cypress, CA
Great service!! Very professional and knowledgeable service tech!!
James - Cypress, CA
Neil - Cypress, CA
Sarkis is a very nice man. He was clean, happy, and very easy to talk to, and he was on time.
Nice repairperson but I don't recommend Paradise
Lorena - Cypress, CA
Francis was a very nice and knowledgable repairman. He was a breath of fresh air and he gets 5 stars! My microwave had been broken for a month and they kept sending out repairman after repairman, each time needing more and more parts that had to be ordered. FOR AN ENTIRE MONTH! Francis walked in and had it fixed in 10 minutes! But then he read the work order which said to replace parts so he had to tear it all down and replace the wiring, even though he had it working. Appointments were made and they never called to give me the time frame for the service call. When I called them I would often have to wait up to 25 minutes on hold to speak to someone to find out if the service call was happening and what time they had it scheduled for. I was not asked when it was good for me, but rather told that they would be there on a certain day and time. The actual repairmen that came were always nice and polite and friendly, but until Francis, they didn't know how to fix it. This was warranty service.
REFRIGERATOR KITCHENAID KRFC704FBS00 ice bin full and door shute opening but ice not coming out . stripped ice bucket.; ordrng 1 W10910401 (ice container) and 1 W11228132 (shaft) and 1 W10822606 (motor)
REFRIGERATOR WHIRLPOOL n/a "needs ice maker, needs approval from leaf p#wpw10300022,"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 120v to main control. no dc volts coming out. all lights and display not on; ordrng 1 W11043763 (main control) and 1 W11043015 (ui board)
REFRIGERATOR FD KITCHENAID KRFC704FBS00 "auth.#KJU4CJUSPL1, ice maker leaks repalced it got water.; used 1 W10908391 (ice maker) from stock"
RANGE KITCHENAID KSGG700ESS0 cx got parts and labor adjustment cx needs main control and console; ordrng 1 W10909669 (console) and 1 W11034208 (main control)
DISHWASHER WHIRLPOOL WDF330PAHT2 right leg wasn't on the floor and vibrate lower it now is good
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "per female it freezes and defrost at freezer, ordered all thermistor and main board.; ordrng 1 W10838965 (thermistor) and 1 WPW10383615 (thermistor) and 1 W10869714 (contrl-box) and 1 WPW10384183 (thermistor)"
WASHER WHIRLPOOL WFW7590FW0 "f9-e1,,,,f8-e3,,,,f5-e2,,,f9-e1,,,f8-e1,,,removed 3 socks from pump filter and tested for correct operation of pump motor."
WASHER WHIRLPOOL WTW8000BW0 "found bad main cntrl boad no power to run drain pump causing drain error, cust declined repair"
DISHWASHER KITCHENAID KDTE234GPS0 leveled dishwasher so door will not hit the inner part of tub when closed. door is closing corrrectly
OVEN KITCHENAID KOST100ESS02 bottom vent needs to be replaced. they will install when stove top is delivered.; ordrng 1 WPW10351279ds (vent-oven)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 adj. gasket and rails not pulling hard enought ordered.; ordrng 2 WPW10120018 (slide rail (frz))s
WASHER MAYTAG MVWB835DW4 "found loose basket from bad gearcase shaft,unable to tighten nut on shaft to secure basket, this is causing unbalance in spin cycle, needs gearcase replaced. auth#MJMDJJMAL2; ordrng 1 W10811956 (gearcase) and 1 W11165546 (water valve)"
COOKTOP KITCHENAID n/a theres no visible scratched becauses contractor had a cosmetic company come and buff out the unit. WP will not approve repair
WASHER MAYTAG MVWB725BW0 "replaced bad noisey bearing leaking water & broken door switch, ran test working ok. auth#MJFJA00NL2"
WASHER WHIRLPOOL WTW6700TW2 "found ulwater leaking from bearing causing noise in spin, tighten loose bolt for rotor, unit now spins out cust does not want to repai unit"
REFRIGERATOR KITCHENAID KBSD608ESS01 Ice maker fill cup frozen and water leaking beneath the refrigerator. Reseated the the ice maker fill tube in the water valve and cycled the ice maker to check for leaks.
WASHER WHIRLPOOL MAV7260BWW "replaced bad motor drive & belt for noise & burning smell issue, ran test working ok."
WASHER MAYTAG n/a "found error for too much laudry soap, this will cause unit not to spin close out dry, advided cust ran test working ok."
WASHER WHIRLPOOL n/a "found bad noisey drive motor causing burning smell, needs new motor to repai unit. no charge for trip & labor authorization # wjdkd00dl1; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt)"
REFRIGERATOR WHIRLPOOL n/a water filter housing leaking-ordered; ordrng 1 WP2199840 (housing) and 1 EDR5RXD1 (filter)
DRYER MAYTAG n/a "removed lint from inside dryer at cust request, checked rollers & belt working ok."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 gasket is open at top again-replaced freezer gasket. and raized freezer door for magnet to make better contact with frame.
REFRIGERATOR KITCHENAID KRSC503ESS01 water hose at back was kink showed to both male and female now delivery water and ice maker got water.
DRYER WHIRLPOOL WED5000DW2 "founb bad drum belt & rollers for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
WASHER MAYTAG MVWB725BW0 "found broken lid lock assy not allowing unit to start & noisey bearing in spin cycle; ordrng 1 WPW10619844 (latch) and 1 W10435302 (bearing) and 1 W10118114 (hub,basket)"
DISHWASHER MAYTAG MDB4949SHZ leveled unit and it corrected the leak
WASHER WHIRLPOOL WTW5000DW2 changed water vavle tested working good
FREEZER WHIRLPOOL WRF535SWHZ01 left side of fc door sticking out. adjust rails and also gasket on top left corner. checked for correct sealing of gasket
OVEN AMANA AGR5330BAS3 "replaced receivers, side trims,and hinges. checked for correct door opening and closing"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 ", dispencer motor very weak replaced"
REFRIGERATOR KITCHENAID KSC24C8EYY02 frost only 1st evap. line.-ordered compressor evp. and 3 way valve.; ordrng 1 WPW10643261 (evaporator) and 1 W10309988 (compressor) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 dispencer motor very weak-ordered; ordrng 1 WPW10317991 (motor)
WASHER MAYTAG MVWB765FW2 "removed dress stuck under agitator, ran test recalibrated working ok."
ICE MAKER KITCHENAID KUIX505ESS1 making to much ice replaced thermistor now working normal. KIVLH00EPL1
REFRIGERATOR WHIRLPOOL KRFC302EPA00 "female not happy cause when right door is close she needs to push the left door in order to be close i shwed to her is cuase the gasket on the right. door, she might want to replace the refrig ."
WASHER WHIRLPOOL MHW8200FW0 cleared debris from inside detergent case. unit works properly
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 freezer gasket at top was open i warmed up now closes fine.
WASHER WHIRLPOOL WTW7040DW "replaced noisy gear case, tested wash and spin cycle. unit functions properly"
DISHWASHER WHIRLPOOL WDF520PADM7 "Found locked wash motor. freed up locked wash motor and tested unit, unit functions properly."