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for Culver City, CA
Michele - Culver City, CA
Very professional. Outstanding service
Great troubleshooting, problem solving, and repair
Tom - Culver City, CA
Mary - Culver City, CA
Scott - Culver City, CA
Honest knowledge tech
Robert - Culver City, CA
Ray took his time explaining all the details of why my dishwasher was not working properly. thanks Ray!!
Vinod - Culver City, CA
Wenjue - Culver City, CA
Edi was a great technician and wear PPE for covid19 thank you!!!!
Laura - Culver City, CA
Cristina - Culver City, CA
Thank you Raymond for doing an impeccable job. Staying in touch with us about partts and service dates, reporting all that you have done to the manufacturer and coming to our house all equipped with mask gloves and shoe Covers during the Covid 19 outbreak. Always kind and professional, Raymond is just a pleasure to deal with.
Efficient and friendly
Brian - Culver City, CA
The service provided by the technician was great. Did what he said he would, very professional.
Czarina - Culver City, CA
Pablo and Victor were wonderful and helpful. Pablo is a very kind and gentle man and I felt very much at ease with him in my home. Waiting for parts took 2 weeks though. Far too long to be without a washing machine. The company should have more parts in stock- even though apparently the one part that fixed it was in stock the whole time! As such I’d like my laundry cost compensated that week for items I had to launder externally.
Good Service Too Expensive to Repair
Jeanette - Culver City, CA
My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.
Maryanne - Culver City, CA
He was very good I would use him again Thank you for checking
Raymond - Culver City, CA
Sung - Culver City, CA
Excellent service from Francisco
Georgua - Culver City, CA
Francisco was prompt, polite, thorough in his explanation and advice on future usage. Thank you for your great work.
Very punctual,efficient & nice people !
Rosita - Culver City, CA
They came on time ‘was efficient & very nice! My German shepherd didn’t go crazy like he usually does when strangers enter the house . He can sense that they were nice people!😇😋😀
Ashleigh - Culver City, CA
The technician came on time and was very helpful
Lynn - Culver City, CA
Jaime was fabulous. He was on time , professional, and took care of my refrigerator repairs. He cleaned up after the job and explained the repair. I would highly recommend him to others.
Lizzy - Culver City, CA
Friendly and reliable service.
Kathy - Culver City, CA
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
Richard - Culver City, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Karen - Culver City, CA
through explanation and insightful.
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
LAUNDRY CENTER WHIRLPOOL MTW5830TW0 "tech replaced faughty lid swtich that was provides by cx , no warr on part."
WASHER WHIRLPOOL WTW7500GW2 "cx compl still has white resdue on clothe tech chk washer and put through dign found no faught, called tech line and no issues found7729313579"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "customer complaint freezinf foos on RF : replaced diffuser and unclog drain for customer all componnets tested ok to manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 customer complaint freezing food RF side: ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 W11214887 (control)
ICE MAKER WHIRLPOOL MFI2570FEW03 need to order the icemaker q1.noq2.nono signature due to covid19; ordrng 1 WPW10300024 (icemaker)
WASHER AMANA NTW4516FW2 customer complaint not poower : run diagnose test found bad control customer declined estimate q1nq2n no signature per coviod19
DISHWASHER KITCHENAID KDFE204EWH2 dishwasher need a new sump pump switch and foat customer is going to purchase anew unit
OVEN WHIRLPOOL WEG750H0HZ0 out of stock panel ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W11339755 (panel) and 1 w11205353 (control)
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "Customer complaint frezing on RF : replaced thermistor and control box for customer all components ok to manufactory specifics, q1nq2n no signature per covid19"
WASHER WHIRLPOOL WTW7500GW2 "tech chk washer that cx compl is leaving white stains on clothing, all test good would not dup any problems.q1no q2no no sign due to cv 19"
WASHER WHIRLPOOL WFW6620HC0 "tech chk washer found leaking dispenser , tech lowered water pressure and all test good.q1no q2no no sing due to cv 19"
MICROWAVE WHIRLPOOL WMH31017HS4 helper complete
DISHWASHER WHIRLPOOL KUDE70FXPA3 "complaing not drying and getting water on the side , found steam comes out of the side vents and creates condensation and water , bad vent and control electronic , i replaced , now its ok tested fine , Q1N Q2N , not signature COVID-19."
REFRIGERATOR JENN-AIR JFFCC72EHL01 "10/16/20 16:09: FJ rspndd 10/16 FRI, unit working properly"
DISHWASHER KITCHENAID KDTM404ESS3 "10/16/20 16:10: FJ rspndd 10/16 FRI, Replaced dispenser"
WASHER WHIRLPOOL WMH31017HS "10/16/20 16:08: FJ rspndd 10/16 FRI, ordering a 2nd man and W10892388/motor-fan. RS for Fri 10/23 (by YZ)"
WASHER AMANA NTW4516FW2 "tech chk test washer coukld not find any leak, all test good.q1no q2no no sigh due to cv 19"
WASHER MAYTAG n/a "10/14/20 16:13: FJ rspndd 10/14 WED, tech checked unit and ran full cycle and unit did not make noises"
REFRIGERATOR WHIRLPOOL n/a "10/9/20 15:46: FJ rspndd 10/9 FRI, there iis a gap in the liner and that is what is causing the freezer to frost up"
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer complaint freezing rf side: found bad thermistor and fan replaced parts for customer set to 8hrs defrosted all componets ok to manufactory specifics. q1nq2n no signature per covid19
WASHER MAYTAG MVWX655DW2 Cusotmer complaint onoy hot water : run diagnose test found reverer fill hoses fix it for customer re tested all components ok to manufactory speicifics q1nq2n no signature per covid19 policy.
WASHER WHIRLPOOL WFW95HEDC0 washer need a new control and panel customer is going ot waitand purchase a new washer request completed
ICE MAKER WHIRLPOOL MFI2570FEW03 the icemaker is working properly advising customer to take pics or videos and call us back its working properly as of now cx says its been working properly for 2 weeks now.
RANGE KITCHENAID KSGG700ESS1 customer is going to have husband remove the stove when we work on it need to order spark module; ordrng 1 W10860916 (module)
DISHWASHER WHIRLPOOL KUDE70FXPA3 need to order the shield and bracket had to take out the dishwasher ito install the bracket and reinstall everything back on.q1.noq2.nono signature due to covid19
RANGE JENN-AIR JES1450DS1 replaced the fan to the oven q1.noq2.nono signature due to covid19
DISHWASHER MAYTAG MDB4949SKB0 the cx is not using rinse aid therefore the dishwes were not drying properly q1.noq2.nono signature due to covid19
FREEZER KITCHENAID KRMF706EBS01 compressor not coming on at all refer completly warm. control firstq1 no q2nono sign due cv 19; ordrng 1 WPW10675033 (cntrl-elec) and 1 W10804160 (cntrl-elec)
REFRIGERATOR JENN-AIR JCB2280HEQ freezer full of ice steamall ice refrigerator need a newevap fan; ordrng 1 12002744 (fan)
WASHER MAYTAG MHW5630HW1 Customer complaaint not working : replaced main control and panel tested all components ok to manufactory specifics.q1nq2n no signature per covid19
MICROWAVE KITCHENAID KOCE500ESS08 "oven to heating, tech pulled and chk control that was not reading properly, did not find any visible failures, reconnect and all started working fine.q1no q2no no sign due to cv 19"
COOKTOP KITCHENAID KCGS956ESS02 "cook top taking too long to ignite, tech chk cook top and found faughty knobs and bezel, cracked and not sticking and ign to low repaired and sending out knobs ship directly to cx. q1-no q2-nono sign due to cv 19double labor KS7BA00NL2; ordrng 4 W11117438 (bezel-knob Direct Ship(DS))s and 4 WPW10545849 (knob Direct Ship (DS))s"
DISHWASHER KITCHENAID KDTM404ESS3 remove frontpanel found wire conector not install all the way install back in control test screw panel back request completed Q1no Q2 no no sign covid 19
RANGE WHIRLPOOL WFG320M0BW2 found door handle loose unscrew glass door instal handle screw handle in place test door ok request completed Q1no Q2no no sign covid 19
WASHER MAYTAG MHW5630HW1 Customer complaint not working :found bad controls not responding ordering parts for customer second time within one moth; ordrng 1 W11316623 (panel) and 1 W11322901 (control)
WASHER WHIRLPOOL WRT311FZDM01 tech chk refer and reformed door seal to cabnet. all test good.q1 no q2 nono sign due to cv 19
WASHER WHIRLPOOL WTW5000DW0 "tech put washer through dign, no codes, all test goodtested under load and nois level normal.q1 no q2-nono sign due to cv 19"
WASHER ROPER RTW4641BQ0 "tech chk washer with load , no codes and all test good, would not dup any problem, told cx not to over load and if call back without any problems will have to pay.q1 n0 q2 nono sign due to cv 19"
MICROWAVE OTR IKEA IMH160FW2 helper complete
MICROWAVE OTR IKEA IMH160FW2 need to order the holder and the cntrlq1.noq2.nono signature due to covid19irwfw00nl2