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for Culver City, CA
Scott - Culver City, CA
Honest knowledge tech
Robert - Culver City, CA
Ray took his time explaining all the details of why my dishwasher was not working properly. thanks Ray!!
Vinod - Culver City, CA
Wenjue - Culver City, CA
Edi was a great technician and wear PPE for covid19 thank you!!!!
Laura - Culver City, CA
Cristina - Culver City, CA
Thank you Raymond for doing an impeccable job. Staying in touch with us about partts and service dates, reporting all that you have done to the manufacturer and coming to our house all equipped with mask gloves and shoe Covers during the Covid 19 outbreak. Always kind and professional, Raymond is just a pleasure to deal with.
Efficient and friendly
Brian - Culver City, CA
The service provided by the technician was great. Did what he said he would, very professional.
Czarina - Culver City, CA
Pablo and Victor were wonderful and helpful. Pablo is a very kind and gentle man and I felt very much at ease with him in my home. Waiting for parts took 2 weeks though. Far too long to be without a washing machine. The company should have more parts in stock- even though apparently the one part that fixed it was in stock the whole time! As such I’d like my laundry cost compensated that week for items I had to launder externally.
Good Service Too Expensive to Repair
Jeanette - Culver City, CA
My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.
Maryanne - Culver City, CA
He was very good I would use him again Thank you for checking
Raymond - Culver City, CA
Sung - Culver City, CA
Excellent service from Francisco
Georgua - Culver City, CA
Francisco was prompt, polite, thorough in his explanation and advice on future usage. Thank you for your great work.
Very punctual,efficient & nice people !
Rosita - Culver City, CA
They came on time ‘was efficient & very nice! My German shepherd didn’t go crazy like he usually does when strangers enter the house . He can sense that they were nice people!😇😋😀
Ashleigh - Culver City, CA
The technician came on time and was very helpful
Lynn - Culver City, CA
Jaime was fabulous. He was on time , professional, and took care of my refrigerator repairs. He cleaned up after the job and explained the repair. I would highly recommend him to others.
Lizzy - Culver City, CA
Friendly and reliable service.
Kathy - Culver City, CA
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
Richard - Culver City, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Karen - Culver City, CA
through explanation and insightful.
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
Chris - Culver City, CA
Fast & efficient
Lynn - Culver City, CA
He came in a timely manner he knew the specs of our refrigerator he consulted with his tech service as well and found the solution to our problem we know our refrigerator better now and how to keep it from freezing over he was also very friendly and helpful . Highly recommend this Service man
Accommodating & great service
Jacqueline - Culver City, CA
Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.
REFRIGERATOR KITCHENAID KBSN608EPA01 the freezer temp is 3 degrees customer is getting ice everythinng is frozenthe fresh food section is the one were the alarm goes on high tempi replaced the baffle because previous tech already replaced the cntrls .q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 replaced the mullion it closes and opens properly againcompletedno signature due to covid19q1.noq2.nono signature due to covid19
RANGE WHIRLPOOL WGE745C0FH00 "found faughty power cord, cx will buy new and installq1-no q2-nono sign due to cv 19"
WASHER MAYTAG MVWX655DW1 "need gearcase its leaking oil and i replaced the cam q1.noq2.nono signature due to covid 19; ordrng 1 W11035751 (gearcase), used 1 W10721967 (CAM) from stock"
RANGE WHIRLPOOL WFG320M0BS3 found bad power cord orderign customer q1nq2n no signature per covid19; ordrng 1 W11173616 (power cord)
WASHER WHIRLPOOL CAE2745FQ1 Customer complaint working without coins: run diagnose test found coins slot different position calibrate control re run test washer works with coins and doesnt work without coins all components ok to manufactory specifics. q1n q2n no signature captue per covid19
WASHER WHIRLPOOL n/a only charging customer for the visit customer will rather buy a new one .
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "tech faughty diffuser on refer, cx will contact whirlpool"
REFRIGERATOR WHIRLPOOL WRT138FZDW00 found ice bloking air way remove all ice steamtest air flowok request completed Q!no Q2no no sign covid 19
WASHER WHIRLPOOL WTW4855HW1 "tech chk washer and no issues, all test good no codes. q1-no q2-nono sign due cv 19"
REFRIGERATOR KITCHENAID KRFF302ESS02 the fridge has broken glass explained to customer that the shelf can be ordered and i can clean the glass customer is rejecting service she will call universal appliance were he bought itq1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KBSN608EPA01 the fridge needs parts that im ordering .q1.noq2.nono signature due covid19; ordrng 1 WP2221296 (air baffle) and 1 WPW10200659 (cntrl) and 1 WP2188820 (thermistor)
WASHER MAYTAG MVWB765FC2 "replaced faughty latch, all test goodq1-no q2-no no signature due to cv 10"
WASHER MAYTAG MVWC565FW1 washer need a new control actuaotr cap and latch; ordrng 1 W11307244 (latch) and 1 W11162438 (control) and 1 W10913953 (actuator) and 1 W11395618 (cap)
RANGE WHIRLPOOL WFG320M0BW2 wpw10535767need to order the right color for this repair; ordrng 1 WPW10535777 (outerglass) and 2 W11178521 (nameplate)s
WASHER WHIRLPOOL WFW97HEXL1 f8e2 and f6e1means motor control customer says he is inclined with buying a new one will pay for the visit only 134.95 q1.noq2.nono signature due to covid19
MICROWAVE KITCHENAID KOCE500ESS09 firstname.lastname@example.org is unallgined both doors are unalligned even the bottom tried doing live chat with techline partner team 1800 874 4698 7728068863 reference # q1.noq2.nono signature due to covid19
DISHWASHER KITCHENAID KUDP01DLWH5 replace llink run test door open close ok request completed; used 1 8194001 (LINK) from stock
RANGE WHIRLPOOL WFG505M0BS3 replaced all orf-holders all test good burneres are working nd no gas leak.q1-no q2-nono signature due to cv 19
WASHER WHIRLPOOL WFW3090JW0 2ndtech here the washing machine pasedthe diagnositics completed the call error code f19 cleared code and calibrated the machi
WASHER WHIRLPOOL WFW3090JW0 helper complete
WASHER WHIRLPOOL WGT4027HW0 found lid switch not closing remove dryer found wire conector install back in place test ok instruc customer about cleaning vent run test ok request completed Q1no Q2no nosingcovid 19 auth # WQOQM00NL2
REFRIGERATOR WHIRLPOOL ET18GKXHN00 cleared out the drain and frost cx believes she may have left the door open q1.noq2.no
REFRIGERATOR WHIRLPOOL WRB322DMBM01 replaced the fz dented door request completedq1.noq2.nono signature due to covid19
WASHER WHIRLPOOL WTW7000DW0 "tech chk washer , washer working fine would not dup any problems, all test godd tech put through dign and codes clear.q1-no q2-no"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "tech chk d/w and put through dign, found no codes, d/w not draining but pumping, tech found restricted air gap. dishwasher working fine no issues with unitq-1no q2-no"
REFRIGERATOR KITCHENAID KBFN402EPA02 tech replaced faughty lights in refer and fzr all test goodq1-no q2-nodouble labor auth is kqiz600npl2
DRYER WHIRLPOOL MDG8400AWW replaced the timer the dryer is working properly nowq1noq2nono signature due to covdi19
DRYER WHIRLPOOL MGDC465HW0 Customer complaint not heat: run diagnose test found clog vent clenaed re run test all components ok to manufactory specifics. q1nq2n no siganture captur per policy covid19
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "run testnoproblem found instruc customer about normal sound Q1no Q2no no sing covid19; (created new UIS, deleted prior attachment to UisID 33967)"
MICROWAVE WHIRLPOOL WMH32519HZ5 "tech repaired door that was uneven causing swtich to be delayed, all test goodq1-no q2-no"
RANGE WHIRLPOOL WFG505M0BS3 "tech found gas line broken on gas range, not sure how it happen, cx says no one has every opened itq1-no q2-no; ordrng 1 W11050487 (holder-orf) and 1 W11028738 (holder-orf) and 1 W10514429 (holder-orf) and 1 W11162117 (holder-orf) and 1 W10538763 (pipe-mnfld)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 found bad panel difuser replace parts run test ok request completed Q1no Q2no Q3no
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaitn not working : found bad module , control replaced re run test all components ok to manufactory specifics.q1nq2n covid19 no signature"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Run diagnose test fix overflow re runt test all components ok to manufactory specifics q1nq2n
REFRIGERATOR KITCHENAID KRFF507HPS00 replaced faulty freezer light and the cntrl all the lights are back on .q1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KBFN402EPA02 "tech found faughty lights in fzr and upper refer parts prev tech replaced lights on sides in refer on 3/3/20 they war still wotking, on 12/10/19 upper lightd were replaced but are now out, cx will have to pay labor, cx says they will wait and will not pay"
REFRIGERATOR KITCHENAID KRFF707ESS01 "tech called tech line due to refer leaking in back, tech line recommened to chk fzr vent and if not clogged with ice then the problem would be with duct on return side being partly crushed.7727336017"
REFRIGERATOR KITCHENAID KRFF507HPS00 the lights inside are not working need to order and rdering cntrl; ordrng 1 W11205082 (module) and 1 W10908166 (module) and 1 W11224256 (cntrl) and 1 W11205083 (module)
RANGE-GAS WHIRLPOOL WFG505M0BS3 Customer complaint borken glass: run diagnose test found broen glass replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture covid19 wear ppe