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for Culver City, CA
Cristina - Culver City, CA
Thank you Raymond for doing an impeccable job. Staying in touch with us about partts and service dates, reporting all that you have done to the manufacturer and coming to our house all equipped with mask gloves and shoe Covers during the Covid 19 outbreak. Always kind and professional, Raymond is just a pleasure to deal with.
Efficient and friendly
Brian - Culver City, CA
The service provided by the technician was great. Did what he said he would, very professional.
Czarina - Culver City, CA
Pablo and Victor were wonderful and helpful. Pablo is a very kind and gentle man and I felt very much at ease with him in my home. Waiting for parts took 2 weeks though. Far too long to be without a washing machine. The company should have more parts in stock- even though apparently the one part that fixed it was in stock the whole time! As such I’d like my laundry cost compensated that week for items I had to launder externally.
Good Service Too Expensive to Repair
Jeanette - Culver City, CA
My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.
Maryanne - Culver City, CA
He was very good I would use him again Thank you for checking
Raymond - Culver City, CA
Sung - Culver City, CA
Excellent service from Francisco
Georgua - Culver City, CA
Francisco was prompt, polite, thorough in his explanation and advice on future usage. Thank you for your great work.
Very punctual,efficient & nice people !
Rosita - Culver City, CA
They came on time ‘was efficient & very nice! My German shepherd didn’t go crazy like he usually does when strangers enter the house . He can sense that they were nice people!😇😋😀
Ashleigh - Culver City, CA
The technician came on time and was very helpful
Lynn - Culver City, CA
Jaime was fabulous. He was on time , professional, and took care of my refrigerator repairs. He cleaned up after the job and explained the repair. I would highly recommend him to others.
Lizzy - Culver City, CA
Friendly and reliable service.
Kathy - Culver City, CA
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
Richard - Culver City, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Karen - Culver City, CA
through explanation and insightful.
Victor - Culver City, CA
Enrique was very nice and very professional!!
Professional and knowledgeable
Debra - Culver City, CA
Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.
Chris - Culver City, CA
Fast & efficient
Lynn - Culver City, CA
He came in a timely manner he knew the specs of our refrigerator he consulted with his tech service as well and found the solution to our problem we know our refrigerator better now and how to keep it from freezing over he was also very friendly and helpful . Highly recommend this Service man
Accommodating & great service
Jacqueline - Culver City, CA
Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.
Great service. Efficient and explanatory. Price was higher than I expected since it did not take long—less than 30 minutes.
Palma - Culver City, CA
Joyce - Culver City, CA
Barbara - Culver City, CA
Thank you. Pablo knew exactly what he was doing. How often do you find someone, who knows what he/she is doing? Called Costco about the problem in the morning, Pablo was in the area, and fixed the problem that afternoon!
Vinod - Culver City, CA
Mary - Culver City, CA
WASHER WHIRLPOOL WTW4850HW1 "tech found faughty main control, q1-no q2- no; ordrng 1 W11256099 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Customer complaint not cooling : run diagnose test found leaking seal system replaced parts run diagnose test all components ok to manufactory specifics.q1nq2n covi19 no sign; used 1 WPW10383615 (THERMISTOR) from stock
RANGE WHIRLPOOL WEE510S0FS2 "replaced contrl panel, all test goodq1-no q2- no"
DISHWASHER KITCHENAID KDTM354DSS3 "run diagnose test remove melted part into heater re run test all components ok to manufactory specifics, found broken wheels ordering part for custome will isntall; ordrng 4 WPW10195417ds (wheel)s"
REFRIGERATOR KITCHENAID KBFN402EPA02 "tech found lights flickering tech placed light control, all test good"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 customer does not fill controble installing new seal since is on the floor for what is going on ordering new seal; ordrng 1 W10838574 (gasket-dor)
MICROWAVE JENN-AIR JMW2430DP00 microwavenot starting unit need newcontrolpanel harnest etc; ordrng 1 dolly (dolly) and 1 W10887855 (panel) and 1 W11179310 (control) and 1 WPW10260060 (control) and 1 W11033088 (harness) and 1 W11171471 (harness)
WASHER WHIRLPOOL WFW5620HW0 cx say woking properly now would not let me in home
RANGE WHIRLPOOL WFG525S0HV1 replaced the burnertop and the knob knob color seems to be the wrong drop shipping one knob; ordrng 1 DSW11159630 (knob)
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Customer complaint door seal not staying : found bad door seal ordering part for customer; ordrng 1 W10838574 (gasket)
WASHER WHIRLPOOL WFW5620HW0 "tech found f0 e2 code Suds, tech chlared code and all test goodcalled techline 7727365060"
DRYER MAYTAG MDG2600BWW "found faughty gas valve, making high pitch noise when on; ordrng 1 WP306176 (valve- gas) and 1 WP33002535 (belt)"
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "tech found refer freezing food in refer, tech repositioned damper to max in freezer and cleared returned vent all test good"
REFRIGERATOR MAYTAG MBF1958FEZ02 "tech found tag on power cord in air path of condenser fan, repositioned tape and all test good"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint leaking : found bad water tube replaced it run diagnose test all components ok to manufactory specifics.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced faughty heater, all test good7727336017"
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 replace control and difuser run test ok instruc customer
REFRIGERATOR WHIRLPOOL WRB322DMBM01 has dent in door cx not on site but wanted door ordered; ordrng 1 13109217SQ (dor-fip ss)
DISHWASHER KITCHENAID KDTM354DSS5 "cx complan in draining, tech put indign and no codes. tech test with load and all test good dishwasher draining properly"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ordering the tube water it is leaking.; ordrng 1 WPW10386778 (tube water)
REFRIGERATOR KITCHENAID KBFN402EPA02 "tech found that ice maker is working properly but lights arre flickering, tech replaced lights, all test good"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "this refer is still letting warm air in freezer section, called tech line and need door; ordrng 1 LW10913113 (dor-fip) and 1 WPW10384183 (thermistor)"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced the tube and valve the tube was leaking water and i replaced the valve just to make sure the water supply was good the tube was leaking when i got here in my firt visit 2 weeks ago everything is working properly now
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "replaced faughty diffuser that was not opening, all test good; schdld next appmnt for 3/16 MON !"
DISHWASHER KITCHENAID KDTM354DSS3 need to order the heater and the ccntrls for this call for thursday; ordrng 1 W10703867 (heater) and 1 W10854216 (cntrl) and 1 W10803367 (panel cntrl)
DISHWASHER KITCHENAID KDTM354DSS3 Training complted
DRYER MAYTAG MED5630HW1 Customer complaint taking too long to dry: run diagnose test found vent flap close tested all components ok to manufactory specifics.
WASHER MAYTAG MHW5630HW0 run diagnose test fix plunger from dispencer water drainning down dispencer working for customer to leave door open to avoid discoloration from seals washer tested ok to manufactory specifics.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced faughty ice maker and water valve, all test good"
HOOD KITCHENAID KXU8036YSS1 "replaced light assym, all test good"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "cx compl too cold in ff section and fzr door gasket still not sealing; ordrng 1 2159074 (gasket,door fzr (bei) and 1 W11317276 (diffuser)"
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint mold on rubber seal: found bad door seal customer will think about repair part needing W11106747 and WPW10516085
DISHWASHER WHIRLPOOL WDF130PAHS0 Customer complaint dispencer door not working : found broken actuator and latch replaced both parts all components ok to manufactory speicifics.
WASHER MAYTAG MVWX655DW1 f3e1f1e1 f8e1need to order the board; schdld next appmnt for 2/19 WED !
RANGE WHIRLPOOL KGCU463VSS00 the cooktop is working properly there is nothing wrong at this moment customer is present customer can call back
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "tech repaired left door and mullion that was too low, all test good"
DISHWASHER WHIRLPOOL WDP370PAHB0 Customer comlaint dented frame : order part for customer installed unable to test no connection yet customer will conect pipe and try
DISHWASHER WHIRLPOOL WDP370PAHB0 helper completed
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "replaced faughty,main control that has intergrated defrost control. all test good"
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint clog drain from seal same problem: found clog drain from seal full of hair informs customer repair not cover customer said they will fix problems them self not to do anything they will call insurance to avoid charges .