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for Cerritos, CA
Irma - Cerritos, CA
knew what he was doing found the main problem and tried to resolve it
Seung - Cerritos, CA
Just visit/ no service was provided
Manjeet - Cerritos, CA
Victor was pleasant to talk to him
Amit - Cerritos, CA
Sravut - Cerritos, CA
Abigail - Cerritos, CA
Performed as he said he would and did a great job.
Bobby - Cerritos, CA
After sever episodes of ice maker failure, Victor seemed to resolve the issue. As of now it is working as it should.
Ray - Cerritos, CA
Ramon Heredia is an excellent technician. His courteousness and servicing ability is a credit to Paradise Appliance Service and Whirlpool is to be commended for using him to represent their products and service.
William - Cerritos, CA
This was a warranty issue. Slow leak from water filter area. Rose did 2 visits to confirm what needed to be done. 2nd visit she replaced a part so quickly and professionally I was amazed.
Home Refrigerator/ice maker
Bobby - Cerritos, CA
Larry was very professional, methodical in his approach to diagnosing the problem with my refrigerator ice maker. Once the issue was found it was promptly repaired and the is expected maker has been performing as expected. Great job Larry, thanks for your service.
Sue - Cerritos, CA
Craig - Cerritos, CA
Sallyann - Cerritos, CA
Excellent & friendly service!
Li-chen - Cerritos, CA
Marnee - Cerritos, CA
Oriale first listened to my description on how the fridge ice and water dispensers were not working as well as the door not closing properly. He then checked the functionality of the ice and water dispensers. He also checked the fridge door. He figured out the fridge not closing properly caused the ice and water dispensers to not work. So he made the adjustment to the door. Now they are working like they are supposed to. Oriale was very thorough and made sure the problem was solved.
Jerilyn - Cerritos, CA
Alvina - Cerritos, CA
Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time
Pauline - Cerritos, CA
Edwin - Cerritos, CA
Very nice experience with Larry
Francisco - Cerritos, CA
David - Cerritos, CA
Victor did a great job, very knowledgeable and proficient. Quick courteous service, HIGHLY recommended!
Timely and great service and demonstrate how to adjustment in future,
Subash - Cerritos, CA
Service was great
Ginger - Cerritos, CA
I called the night before to assure they had the right phone number on file. I spoke to Lori (?) who is very helpful. They also called the night before to confirm my time frame. The driver called 10 minutes before arrival in the promised time frame the next day. He showed up promptly and my dishwasher was fixed due to a minor adjustment.
James - Cerritos, CA
Subash - Cerritos, CA
On time service
Yumi - Cerritos, CA
Technician came on time and quickly changed parts and made it work. The technician answered all the questions that I had and was so friendly
Allen - Cerritos, CA
whirlpool Washing machine
Amanullah - Cerritos, CA
DISHWASHER WHIRLPOOL KDPE234GPS0 "found washer not getting water on start, ran unit thru test mode, water was coming in. restarted unit in normal cycle water coming in & working now."
LAUNDRY CENTER MAYTAG MVWB765FC3 prussure switch hose was pinched fixed hose working good at this time
REFRIGERATOR KITCHENAID KRSF705HPS00 "noise coming from door when opening & closing, made adjustment to leveling feet to correct issue, tested working ok. no noise."
REFRIGERATOR KITCHENAID KUDR204ESB00 "per tech support evap.not repairable, file#7726794948"
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "found both doors sealing unable to verify cust complaint of not closing properly, cust not satisfied that right & left door are not even when closed. cust doesnt want me to make adjustment repair. fridge is working ok."
DISHWASHER WHIRLPOOL WDF520PADM7 Training completed
REFRIGERATOR KITCHENAID KUDR204ESB00 "replaced compressor tht tehc OP ordered.; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
REFRIGERATOR KITCHENAID KUDR204ESB00 "leak at evap. but tech support neither part dep. was available, i need t call kitchen aid that evap. now available i the marcon neither service matters.; schdld next appmnt for 1/2 THU !"
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "temp in ref section freezer food replaced thurmistor for ref section & adjusted temp, working ok. cust purchase unit from costco 2yr warranty receipt in quick pic"
MICROWAVE MAYTAG MMV4206FZ "replaced broken door swiches & inerlock, tested working & heating.; used 1 mbWPW10156813 (INTERLOCK), and 1 mbw10269457 (micro switch) from stock"
DISHWASHER KITCHENAID KDTE254ESS2 touch panel doesn't resond all the time ordered and dispencer door broken spring; ordrng 1 W10902370 (panel-cntl) and 1 W10866124 (cntrl-elec) and 1 W10861000 (detergent dispenser)
RANGE-GAS WHIRLPOOL WEG745H0FS0 "found broken clip for gas on valve causing no heat in bake or broil, replaced gas regulator working ok.. advised cust gas shut off valve on house is pushing up against regulator causing clip to break off. pulled unit away from shut off valve."
DRYER WHIRLPOOL WGD4850HW0 "unit has small flame changed ignitor & gas regulator with coils inside dryer, unit has power to burner assy but does not light. called tech line was told to have cust call gas company to check gas valve for proper natural gas & pressure. dryer is working ok. sr#7726641132; used 1 279923 (gas valve) from stock"
RANGE WHIRLPOOL WFG320M0BS "found poor connection for spark ignitor to spark module, reconnected wire & secured, tested working ok."
REFRIGERATOR WHIRLPOOL WRT318FZDB05 showed and explained to female this model doesn't come with light at freezer section.
RANGE-GAS WHIRLPOOL WEG745H0FS0 "found broken gas valve switch causing no heat for oven, need to replace part.; schdld next appmnt for 12/16 MON !"
OVEN JENN-AIR JJW3430DS01 f2-e1..needs ui board replaced; ordrng 1 W11087468 (console)
RANGE KITCHENAID KSEG700EBS3 "cust says not getting proper temp when cooking, calibrated oven, advised cust unit takes longer to pre heat in convection cooking vs regular bake. unit working ok. this is different issue from prev issue."
RANGE KITCHENAID KSEG700EBS3 Training completed
WASHER MAYTAG MVWC565FW1 washer working fine. it wasn't level raized 1 legg now is good.
REFRIGERATOR KITCHENAID KFCS22EVMS8 hose by wall valve was loose tightened and i eplained to female if it still ha
WASHER MAYTAG MVWX655DW1 "found error f-3 e-0 off balance, checked suspension & gearcase did not find any issue ran test in diagnostics working ok. leveled front & rear feet advised cust to use less detergent & proper loads."
RANGE KITCHENAID KSEG700EBS3 "installed user display board & bezel, for stuck key error, tested working ok."
WASHER WHIRLPOOL MVWB835DW0 CX HAS COMMUNACATION ERROR CODE NEEDS MAIN AND CONSOLE S-CODE PARTS PER JERMEY; ordrng 1 W10861510 (console) and 1 W11100602 (MAIN CONTROL)
WASHER WHIRLPOOL CET9100GQ0 "found loose ground wire for motor causing unit to stop mid cycle, reattached wire ran test with load working ok. this is different issue from prev visit."
REFRIGERATOR KITCHENAID KBSN608ESS01 replaced butter binand freezer drawer and right side rail
OVEN WHIRLPOOL WEG745H0FS0 broken on/off on valve/regulator..; ordrng 1 W10861656 (regulator)
OVEN KITCHENAID KOSE900HSS00 "replaced broken glass on inner door, tested working ok."
REFRIGERATOR MAYTAG MFX2676FRZ00 replaced defective rc fan assembly. will let defrost 24 hours.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 when i got there ice maker got water but per tech support after replacing ice maker i supost to disconnect fridge for about 1 min. that i didn't do last time so i did today.
REFRIGERATOR KITCHENAID KRFC704FPS01 "replaced water filter for cust, instaled filter checked temp all working ok."
REFRIGERATOR MAYTAG MFX2676FRZ00 rc evap iced up. not cooling correctly; ordrng 1 WPW10389152 (support) and 1 W11087438 (motor-evap) and 1 W10843055 (main control)
REFRIGERATOR WHIRLPOOL KBSN608ESS01 seal on butter compartment will not stay on and freezer drawer will not close ordered new dwer and butter compartment; ordrng 1 2259083 (basket-fzr) and 1 WP2256271 (front-bskt) and 1 W11348580 (butter bin) and 1 WP542638 (grease) and 1 2259318 (slide) and 1 2259317 (slide)
DRYER WHIRLPOOL WGD4815EW2 "removed object stuck in between drum & front door filt glide causing noise, ran test working ok."
WASHER WHIRLPOOL WTW4800BQ0 replaced worn bouncing shocks and tested for correction.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 ordered new ice bin for ship direct; ordrng 1 WPW10347093SD (ice container)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 error bad ice maker thermistor- repalced test good.
DISHWASHER WHIRLPOOL WDT970SAHZ0 dispencer door doesn't open-repalced dispencer assembly test good.
WASHER WHIRLPOOL CET9100GQ0 "found unit with shipping bolts still holding tub assy causing bad shacking issue, removed bolt for cust. unit has out of service error, cust does not have service key to clear error, showed cust how to clear error when they are able to acquire key to return washer to normal operation."
REFRIGERATOR WHIRLPOOL WRS571CIDM01 ice maker stuck in flex position and making noise.. replaced defective ice maker and harvest and fill tested.unit working ok; used 1 W10873791 (ICEMAKER) from stock