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for Cerritos, CA
Abigail - Cerritos, CA
Performed as he said he would and did a great job.
Bobby - Cerritos, CA
After sever episodes of ice maker failure, Victor seemed to resolve the issue. As of now it is working as it should.
Ray - Cerritos, CA
Ramon Heredia is an excellent technician. His courteousness and servicing ability is a credit to Paradise Appliance Service and Whirlpool is to be commended for using him to represent their products and service.
William - Cerritos, CA
This was a warranty issue. Slow leak from water filter area. Rose did 2 visits to confirm what needed to be done. 2nd visit she replaced a part so quickly and professionally I was amazed.
Home Refrigerator/ice maker
Bobby - Cerritos, CA
Larry was very professional, methodical in his approach to diagnosing the problem with my refrigerator ice maker. Once the issue was found it was promptly repaired and the is expected maker has been performing as expected. Great job Larry, thanks for your service.
Sue - Cerritos, CA
Craig - Cerritos, CA
Sallyann - Cerritos, CA
Excellent & friendly service!
Li-chen - Cerritos, CA
Marnee - Cerritos, CA
Oriale first listened to my description on how the fridge ice and water dispensers were not working as well as the door not closing properly. He then checked the functionality of the ice and water dispensers. He also checked the fridge door. He figured out the fridge not closing properly caused the ice and water dispensers to not work. So he made the adjustment to the door. Now they are working like they are supposed to. Oriale was very thorough and made sure the problem was solved.
Jerilyn - Cerritos, CA
Alvina - Cerritos, CA
Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time
Pauline - Cerritos, CA
Edwin - Cerritos, CA
Very nice experience with Larry
Francisco - Cerritos, CA
David - Cerritos, CA
Victor did a great job, very knowledgeable and proficient. Quick courteous service, HIGHLY recommended!
Timely and great service and demonstrate how to adjustment in future,
Subash - Cerritos, CA
Service was great
Ginger - Cerritos, CA
I called the night before to assure they had the right phone number on file. I spoke to Lori (?) who is very helpful. They also called the night before to confirm my time frame. The driver called 10 minutes before arrival in the promised time frame the next day. He showed up promptly and my dishwasher was fixed due to a minor adjustment.
James - Cerritos, CA
Subash - Cerritos, CA
On time service
Yumi - Cerritos, CA
Technician came on time and quickly changed parts and made it work. The technician answered all the questions that I had and was so friendly
Allen - Cerritos, CA
whirlpool Washing machine
Amanullah - Cerritos, CA
Shirley - Cerritos, CA
Preston was very knowledgeable and helpful. He was pleasant & answered all my questions regarding my 10+ year old washer. I will be calling you again should I need repair on my new washer. Thank you.
Cliff - Cerritos, CA
Very fine service. Found the problem quickly. Recommended course of action.
Michelle - Cerritos, CA
We had a window of 12-3pm that I would receive a phone call. Service man called at 2:59pm to let me know he would be at my place in 30 minutes. I took off work early when I could've worked a couple more hours. He was able to diagnose and fix problems with our new refrigerator fast.
Not favored technician
Darshna - Cerritos, CA
I had specifically asked for a different technician as my first experience with Victor had been so bad! They sent him again anyway!!
Richard - Cerritos, CA
Very professional, polite, knowledgeable and respectable.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "filling but wash motor not coming on, draining ok.; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"
WASHER MAYTAG MVWX700XL2 "replaced stripped out basket hub, causing no spin ran test working ok.; used 1 W10528947 (HUB) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced main control tested working good
WASHER MAYTAG MHWE950WW01 "found water leaking from cold water connection to fill valve, replaced gasket & tighten hose to valve tested no leaks."
REFRIGERATOR KITCHENAID KRMF706ESS01 cx leaving door ajar causing fresh food evap to freeze over
DRYER WHIRLPOOL WGD6620HW0 cx not using correct cycles
VENTHOOD WHIRLPOOL KXU8036YSS1 replaced vent sockets and bulbs tested working good called tp for autho # kmbhp00nl2
DRYER WHIRLPOOL GGW9868KQ2 "door switch broken, also bad main board NLA the board."
REFRIGERATOR WHIRLPOOL WRX735SDHZ "found cust with glass of water in front of air damper causing it to freeze solid, checked ff section temp 37 deg ok, advised cust to not put any liquids near vent, unitr working ok."
MICROWAVE WHIRLPOOL KHMS2050SSS "replaced broken door handle cust had part, installed part working ok."
LAUNDRY CENTER WHIRLPOOL WTW7500GW2 glass door crack broken-replaced door test good.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced defective diffuser and adjust temp to 39 and 5.. advised on cold air coming from freezer to refer through diffuser area.unit is working ok.
REFRIGERATOR KITCHENAID KRMF706ESS01 "per jeremy parts under essco, not defrosting replaced main board and UI."
REFRIGERATOR WHIRLPOOL WRS325SDHW01 cfound ice maker was unplugged plugged back in and tested working good
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "less than half frost at freezer evap.-also compressor pulling 30 psi at low and 250 psi at hight, there was already a uvdryer i didn't fine any leaks at both evap.-repalced compressor and dryer.; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ice maker fan not running-replaced ice maker fan now works.
LAUNDRY CENTER WHIRLPOOL WTW7500GW2 glass door crack broken -ordered door and hinge; ordrng 1 W11130236 (lid) and 2 WP8563965 (lid hinge)s
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ice maker fan not running-ordered fan and main board.; ordrng 1 WPW10308033 (motor-evap) and 1 WPW10226427 (cntrl-elec)
REFRIGERATOR KITCHENAID KRMF706ESS01 "not defrosting, put parts under essco per jeremy.; ordrng 1 WPW10675033 (main board.) and 1 W10894103 (cntrl-elec)"
WASHER MAYTAG MVWC565FW1 "replaced broken door switch causing no start issue, ran test & recalibrated working ok.; used 1 W11307244 (LATCH) from stock"
RANGE KITCHENAID KGRS807SSS01 cx needs panel control does not wish to proceede
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced filter housing
DISHWASHER KITCHENAID KDTE334GPS0 pulled dishwasher out and found loose connection on heater reconnected properly tested working good
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 cx concerned about noise and condensation build up on freezer side dampeer damper was getting stuck adjuster and tested working good
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "4 in fc,,,34 in rc,,and 29 in ice box..ice fan box not running. checked for omhs on motor and checked wire harness. put fan back in and fan started to run. unit working ok."
RANGE - ELECTRIC MAYTAG MES8800FZ0 cx needs bake element cx does not wish to proceed at this time
REFRIGERATOR WHIRLPOOL WRS588FIHB00 f.f. door was lower than the freezer door i raized now is even and i explained aboth the vents.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ordered new filter housing; ordrng 1 WPW10394053 (housing)
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "WLNTA00FPL1 , replaced compressor that tech LG ordered now evap. start getting frost."
DISHWASHER KITCHENAID KDTE234GPS0 "removed debris from drain pump hose causing poor draining, ran test working."
WASHER WHIRLPOOL WTW8000DW5 "f7-e0,,,f2-e1-----advised on unbalanced loads. recalibrated and tested for correct operation. unit is working ok."
DRYER MAYTAG MGDC465HW0 "found door latch misaligned not closing properly, realigned latch added grease tested working ok."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 adjust freezer door was rubbing against liner. advised on cold air coming from fc fridge to rc. it will be cold on top left side of shelf.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 only dropped 2 times since ice maker replaced.; ordrng 1 WPW10221048 (spacer) and 1 W10882923 (icemaker) and 1 W11035835 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRX988SIBM01 less than half frost at freezer evap.-ordered all seal job aprove#wlr3p00xpl2 allow 4 hrs.; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator) and 1 8201675 (compressor) and 1 WPW10443217 (valve) and 1 W10913906 (coupler)
DISHWASHER WHIRLPOOL WDT710PAHW1 "replaced broken dispenser causing dishest to not dry properly no rinse aid comming out of dispenser, advised cust power outlet is loose, this can cause issues with dishwasher, recommeded to replace power outlet, unit woking ok. cntrl panel not needed for repair."
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 cx had gap on freezer door formed and tested no more gap
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "found unit not making enough ice, replaced icemaker ran fill test working ok."
REFRIGERATOR WHIRLPOOL WRX735SDBM04 .5 amps. has freon leak. cust says condenser fan blade was on the floor and he put it back on.; ordrng 1 sealedsystemtech (sealed system tech) and 1 W10507884 (compressor) and 1 WPW10313899 (evaporator) and 1 WP12825803 (blade) and 1 W11123104 (motor-cond) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
WASHER WHIRLPOOL WTW5800BW0 "found water leaking from tub seal into gearcase causing noise issue & water leak, cust declined repair."