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Local Reviews
for Cerritos, CA

Paradise Appliance Service Rated 4.6 out of 5 stars based on 49 customer reviews

Map of Cerritos, CA

Satisfactory Service




Review of Paradise Appliance Service

Nothing done on the fridge during the service visit except to explain why the particular refrigerator model acts as it has always been.


Map of Cerritos, CA

Excellent Customer Service




Review of Paradise Appliance Service

Knowledgeable and professional service


Map of Cerritos, CA

Great




Review of Paradise Appliance Service

I was so happy with the service, professional and with lots of courtesy, awesome work, prettty happy with the service.


Map of Cerritos, CA

Oriole , P. Review




Review of Paradise Appliance Service


Map of Cerritos, CA

Fantastic service!!!




Review of Paradise Appliance Service

Preston was wonderful! Fixed the problem immediately. Was very informative and went over all the setting and cycles for both the washer and dryer. I wish he had been here when the installed them. Thank you!!!!


Map of Cerritos, CA

Oven repair




Review of Paradise Appliance Service

Prescott did a very good job.


Map of Cerritos, CA

Great service




Review of Paradise Appliance Service

Our repairman was great! The problem was solved and we were given directions on what to do if the problem occurs acain


Map of Cerritos, CA

Poor communications




Review of Paradise Appliance Service

Service technician ordered a part needed to repair my oven. Within a week The part was delivered to my home. I emailed Paradise stating that I received a part , giving name and part number Off the invoice and requested and received a service appointment. No one showed up on day and time scheduled. I emailed Paradise asking what happened and received a reply saying they called me and let a message they canceled the appointment because they are waiting for a part. I told them no one called and left a message. Two months later I emailed Paradise again asking what is going on? No reply. Called Whirlpool asking they send another appliance service company to repair my 4 month old oven. Whirlpool contacted Paradise and I was told Paradise is expecting the part to be delivered that day. Didn’t hear from paradise for 4 days. Finally they emailed with an appointment time. The service technician, who was great, arrived with the Replacement part that I Received two months ago. He said they mailed this to you! Yes, two months ago. Your company knows it was delivered to me.


Map of Cerritos, CA

Great Service. Larry Grimes knows exactly where to look first for solving the refrigerator problem.




Review of Paradise Appliance Service

Larry Grimes is a neat & clean person. He wore his “bunny protective” gears before entering our house. He kept our house clean. He is very professional & knowledgeable technician. He wasted no time in attacking the refrigerator problem by disassembled the “Control/Cable harness” unit from the refrigerator. He further dissected the cable harness, which was assembled in Mexico, and saw a loose wire contact in the “Multi-pins Unit”. He reconnected the loose wire. Then performed all functional tests of the refrigerator. Making sure everything is working in perfect condition. Mission accomplished. We thanked Larry Grimes for all his patience & diligent work in solving the problem. A job well done!


Map of Cerritos, CA

Great service from O. Preston




Review of Paradise Appliance Service

O. Preston is a great tech. He informed us at each step of the process making us feel confident with the service. I hope all your techs take that much ownership of their jobs too.


Good




Review of Paradise Appliance Service


Richard




Review of Paradise Appliance Service

Great service


El gato




Review of Paradise Appliance Service


Very Helpful




Review of Paradise Appliance Service

Oriale Preston was a true professional when he came to look at our non-working microwave. He analyzed the problem quickly, gave us a honest opinion, we thanked him and because the cost of repair to replace our 12-year microwave, we decided not to go ahead.


Nice guy great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The repair service went quick and simple


Very knowledgable




Review of Paradise Appliance Service

knew what he was doing found the main problem and tried to resolve it


great




Review of Paradise Appliance Service


Just visit/ no service was provided




Review of Paradise Appliance Service

Victor was pleasant to talk to him


great service




Review of Paradise Appliance Service


Awesome




Review of Paradise Appliance Service


Goo service




Review of Paradise Appliance Service


Performed as he said he would and did a great job.




Review of Paradise Appliance Service

After sever episodes of ice maker failure, Victor seemed to resolve the issue. As of now it is working as it should.


Outstanding Service




Review of Paradise Appliance Service

Ramon Heredia is an excellent technician. His courteousness and servicing ability is a credit to Paradise Appliance Service and Whirlpool is to be commended for using him to represent their products and service.


Excellent Service




Review of Paradise Appliance Service

This was a warranty issue. Slow leak from water filter area. Rose did 2 visits to confirm what needed to be done. 2nd visit she replaced a part so quickly and professionally I was amazed.


Home Refrigerator/ice maker




Review of Paradise Appliance Service

Larry was very professional, methodical in his approach to diagnosing the problem with my refrigerator ice maker. Once the issue was found it was promptly repaired and the is expected maker has been performing as expected. Great job Larry, thanks for your service.


Great service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Larry G.

Larry G.

DISHWASHER MAYTAG MDB4949SHZ0 q1no-q2no--no sign covid-19---ran test cycles and checked ui for correct operation.--went to unplug to reset board--advised on loose outlet. unit working ok at this time.

Near Lucas St, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "cust did not understand how ice maker works, explained that arm on ice maker is to check to see if bucket is full to stop making ice, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Ibex Ct, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "replaced bad evap fan not turning & bad freezer light, unit working ok. advised cust to allow 24 hrs to reach normal temp. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Candor St, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "found air gap in bottom freezer causing frost build up, reformed gasket with heat to make good seal, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Jerry Pl, Cerritos, CA 90703
Victor B.

Victor B.

FREEZER KITCHENAID KRMF706EBS/01 "replaced freezer gasket, q1 no q2 no, i didn't get signature caue covid-19"

Near Paseo Granada, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "found freezer fan not turning causing no air circulation & warm temps, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11224591 (motor-evap) and 1 W11161172 (cntrl-elec) and 3 W10695459 (module)s"

Near Candor St, Cerritos, CA 90703
Larry G.

Larry G.

RANGE WHIRLPOOL AER6303MFS2 q1no-q2no--no sign covid-19---replaced defectice glass and checked for correct operation.

Near Hart Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

DRYER WHIRLPOOL WGD4815EW2 "reinstalled uneven door latch & strike added grease to latch, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Destino Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER WHIRLPOOL WTW4816FW2 "found load noise in gearcase & water leaking from seal, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No get DL on return visit; ordrng 1 W11454741 (gearcase)"

Near Destino Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced outter door panel with rust staines, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near De Groot Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

OVEN - GAS WHIRLPOOL WFG550S0HZ1 "found spark ignitor misaligned not lighting flame, reinstalled ignitor, ran test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near De Groot Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER WHIRLPOOL WTW4800XQ2 "found weak suspension rods needs part replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10780048 (suspension)"

Near Watson Ave, Cerritos, CA 90703
Oriale P.

Oriale P.

DRYER MAYTAG MEDX655DW1 "found start button fell off inside panel unable to start, reinstalled button tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Martha Ave, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "door seal not closing properly, added heat & vasleline to door gasket to make better seal also adjusted levelling feet so door will close, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Scarborough Ln, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "removed stuck ice bucket, checked ice maker for leaks in fill & havrvest leaks, reinstalled bucket working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Acoro Pl, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 q1no-q2no--no sign covid-19---replaced main control and freezer light switch tested for correct dispenser operation.; used 1 W11396033 (SWITCH) from stock

Near Buford St, Cerritos, CA 90703
Victor B.

Victor B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "f.f. evap. not defrosting, replaced f.f. evap. cover and main board per service flash, q1 no q2 no, aproval#KSHOI00XPL1, i didn't get signture cause covid-19"

Near Paseo Dr, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER MAYTAG MVWB835DW0 "found severe water leak from tub seal on to drive system parts & rusted out, needs all parts with gearcase replaced. cust declined est. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Semora Pl, Cerritos, CA 90703
Victor B.

Victor B.

REFRIGERATOR KITCHENAID KSSC48QVS02 ice maker peeling and leaking-replaced it got water; used 1 WPW10277448 (ice maker) from stock

Near Linda Way, Cerritos, CA 90703
Larry G.

Larry G.

RANGE WHIRLPOOL WEG750H0HZ0 q1no-q2n0-no sign covid-19----replaced console assembly andested for correct operation

Near Noran Cir, Cerritos, CA 90703
Victor B.

Victor B.

DISHWASHER WHIRLPOOL WDF520PADW7 "dhiswasher working normal, she just needed some instruction and filled rince aid dept., q1 no q2 no, i didn't get signature cause covid-19"

Near Del Rio Pl, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1no-q2no--no sign covid-19--tested for error codes. unit filling and making ice ok

Near Stark Ave, Cerritos, CA 90703
Larry G.

Larry G.

RANGE WHIRLPOOL AER6303MFS2 q1no-q2no--no sign covid-19---defective top. needs replacement; ordrng 1 W10906141 (glass top)

Near Hart Pl, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 q1no-q2no--no sign covid-19---ice dispenser motor not working--no power to motor--needs main control.; ordrng 1 W11089236 (control)

Near Buford St, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER WHIRLPOOL MVWX655DW1 "found cust using too much detergent causing long cycles & offbalanced spinout . showed cust how much detergent & loading practices, recalibrated working ok. costco 2 yr warranty. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Fallcreek Ln, Cerritos, CA 90703
Larry G.

Larry G.

OVEN JENN-AIR JJW3430DS01 "q1-no. q2-no. no sign of covid-19--- display turns off and on , replaced both control electric boards. reset and tested oven. wall oven is working properly"

Near Park St, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "replaced broken ice maker, not making ice ran fill & harvest test working ok. advised cust to allow several hors to make ice. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Bouma Ct, Cerritos, CA 90703
Larry G.

Larry G.

WASHER MAYTAG MVWX655DW1 "q1-no, q2-no, no ssign of covid-19-- no operation in test mode, replaced control board. tested okay"

Near Bos St, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR KITCHENAID KRFC300ESS03 "q1-no, q2-no, no sign of covid-19--- cover was broken, replaced part. unit is okay"

Near Crystal Creek Ln, Cerritos, CA 90703
Oriale P.

Oriale P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "found rusting spots near top of panel, needs outer panel replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11174872 (panel)"

Near De Groot Pl, Cerritos, CA 90703
Oriale P.

Oriale P.

REFRIGERATOR KITCHENAID KRSC700HPS00 "replaced bad auger motor for ice dispenser use spare new part, checked temp for freezer & ff section both are normal unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Agnes St, Cerritos, CA 90703
Oriale P.

Oriale P.

DISHWASHER KITCHENAID KDTE204GPS0 "found water leak coming from sump connection to spray tower not all the way pushed in causing water to spay towards fron door & replaced broken dispenser with gasket coming off, ran test no leak working ok. sr#7728720737 not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10861000 (DISPENSER) from stock"

Near Lucas Ln, Cerritos, CA 90703
Oriale P.

Oriale P.

COOKTOP WHIRLPOOL KCES550HBL00 "wrong part was ordered needs cooktop glass with stainless trim, reordered part. need FC to assist. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#ks709s7al2; ordrng 1 W11259505 (cooktop)"

Near Kay Ave, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR KITCHENAID KRSC503ESS01 q1no-q2no--no sign covid-19--replaced thermistor and rc fan assembly--unot strting to cool.

Near Rochelle Ave, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER WHIRLPOOL GHW9400PW2 "replaced torn door gasket, ran test with water no leaks working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near De Oro Ct, Cerritos, CA 90703
Larry G.

Larry G.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 q1no-q2no--no sign covid19---replaced thermistor and main control.; used 1 WPW10383615 (THERMISTOR) from stock

Near Mapes Ave, Cerritos, CA 90703
Oriale P.

Oriale P.

WASHER WHIRLPOOL GHW9400PW2 "found torn bellows gasket causing leak, needsx parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP8182119 (bellow) and 1 W10902779 (clamp)"

Near De Oro Ct, Cerritos, CA 90703
Oriale P.

Oriale P.

DISHWASHER KITCHENAID KDTE204GPS0 "replaced bad sump motor, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

Near Lucas Ln, Cerritos, CA 90703
Francis C.

Francis C.

MICROWAVE WHIRLPOOL WML55011HS0 helper complted

Near Eastman St, Cerritos, CA 90703
Oriale P.

Oriale P.

DISHWASHER KITCHENAID KDTE204GPS0 "found bad sump motor, wash motor not moving needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11124384 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Lucas Ln, Cerritos, CA 90703