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for Carson, CA
Rosa - Carson, CA
Rose did a great job and was very efficient
Izuchukw - Carson, CA
Laura - Carson, CA
Showed up in the proper time window, no drama, no problems. Repair person was very nice and professional. Much better than other service companies that I had in the past.
Helen - Carson, CA
Marco - Carson, CA
Every thing went well
Tech was nice enough... But my BRAND NEW WASHER IS WORSE THAN BEFORE!!! This is BS !!!
Tommy - Carson, CA
BS BS BS Very Angry
Betty - Carson, CA
My serviceman was very good. My refrigerator is doing is well, keeping cold. Thanks.
Great service, good quality product & reasonable price.
Ofelia - Carson, CA
I had whirlpool side by side ref before and it lasted more than 18 years. Very good quality brand.
Nelizza - Carson, CA
Tristan - Carson, CA
Tech did a good job fixing the problem but the comments he made in regards to how the problem developed by putting the blame on myself and my family was not called for, it was kind of upsetting to hear him just assume that we were the cause of the problem rather than doing a through search for the true problem. I think that his customer service skills could be a little better.
Ida - Carson, CA
Tanya - Carson, CA
Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.
Took a while but satisfied
Mankyu - Carson, CA
David - Carson, CA
Lionel - Carson, CA
the technician was very knowledgeable and very courteous.
Problem not fixed
Lawrence - Carson, CA
I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.
Roxanne - Carson, CA
Andrew - Carson, CA
Great service, prompt
Idalyne - Carson, CA
Good Service In the End
Daniel - Carson, CA
We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.
Did a good job
Caselyn - Carson, CA
Seems like knows what she's doing
Angel - Carson, CA
Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again
Sonny - Carson, CA
Very pleasant,great personality and excellent service,knowledgeable as well
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Demetris - Carson, CA
Mr.Enrique Martinez gave me excellent customer service!!!
Marci - Carson, CA
Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!
Great Customer service
Angela - Carson, CA
The technician that came out was very professional. He was courteous and knowledgeable
Joyce - Carson, CA
WASHER MAYTAG MVWB955FC1 ordered new wash plate and cap; ordrng 1 W10723582 (washplate) and 1 W11123149 (cap)
REFRIGERATOR MAYTAG MRT711SMFZ00 Inefficient compressor low side pressure 37 psi. Replaced the compressor and evacuated and recharged the system.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 needs new compressor and evap; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10913906 (coupler) and 1 sealedsystemtech
RANGE - ELECTRIC WHIRLPOOL WEC310S0FS3 needs new front left bunner and main control; ordrng 1 W11255551 (elmnt-surf) and 2 WPW10196405 (bowl-drip)s and 2 WPW10196406 (bowl-drip)s and 1 W10894095 (cntrl-elec) and 1 12001676 (receptacle assy)
WASHER MAYTAG MVWB835DW4 replaced tranny and basket and dispensor additional labor mo29qo1nl2
WASHER WHIRLPOOL WFW6620HW0 replaced ui board
DRYER WHIRLPOOL WGD5620HW0 adjusted blower housing
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced the refrigerator l.e.d. module.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Freezer evaporator motor blades striking ice. Removed all ice and relocated the defrost bimetal for better frost removal. Refrigerator lights are dim ordering lights and control board.; ordrng 1 W11043011 (module) and 1 W11043763 (cntrl-elec)
WASHER WHIRLPOOL WFW5620HW0 ordered new ui board and main control board; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
WASHER MAYTAG MVWB750WQ1 replaced tub ring
REFRIGERATOR WHIRLPOOL WRS322FDAW04 replaced ice maker
WASHER MAYTAG MVWB750WQ1 ordered new tub ring tub ring is warped; ordrng 1 WPW10242338 (ring-tub)
WASHER MAYTAG MVWB700VQ0 replaced hub and wash plate
DRYER MAYTAG MVWX655DW1 replaced main control board
WASHER MAYTAG MVWB835DW4 needs new tranny leaking oil and spin basket rusting console not working correctly dispensor dwawer rusting; ordrng 1 W11112656 (console) and 1 W11172234 (housing) and 1 W10919352 (drawer) and 1 W10811960 (spin basket) and 1 W10811956 (drum assy)
REFRIGERATOR WHIRLPOOL ED2SHEXXQ "removed ice blocking evap drain causing ice to form on bottom freezer & leaking out onto floor, working ok."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 ordered new main control board; ordrng 1 W11174836 (cntrl-elec) and 1 W10197428 (start device)
REFRIGERATOR WHIRLPOOL WRS322FDAW04 icemaker is fine. i jumped T-H and IM cycled trhough perfectly and filled.. i lowered temps to make fz colder t help boots ice production
WASHER MAYTAG MVWB700VQ0 ordered new hub and wash plate; ordrng 1 W10820039 (hub) and 1 W11252784 (washplate) and 1 WPW10076270 (screw) and 6 WP8533953 (screw)s
RANGE WHIRLPOOL WFG540H0ES1 let oven cycle and unit is cycling at correct temperature...
DRYER WHIRLPOOL WGD72HEDW0 needs new ui board declined estmate
DISHWASHER WHIRLPOOL WDTA50SAHZ0 lose wire connection at the motor
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 replaced main board and ui board
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Refrigerator was in the defrost cycle upon arrival. Found noisey diffuser. replaced the diffuser and tested for noise.; used 1 W11164593 (DIFUSER) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 ordered new main board and ui board; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)
DRYER WHIRLPOOL NED4655EW1 "found blockage in cust exuast vent, ran test with vent disconnected from dryer working ok. advised cust to have vent cleared"
WASHER WHIRLPOOL NTW4516FW3 "found hot & cold water lines crossed, reversed lines for cust, ran test in diagnostics, working ok."
WASHER MAYTAG MVWX655DW1 replaced cams; used 1 W10721967 (CAM) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Foil not fully removed from the water filter and some of it was pushed down inside the filter causing a leak. removed the foil and reinstalled the filter and tested for leaks.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Refrigerator unplugged from the wall. connected the refrigerator found compressor not starting. replaced the start device and compressor started with 1.15 running amps.; used 1 8201786 (START-DEV) from stock
DRYER WHIRLPOOL WGT4027HW0 needs new gearcase and motor additional labor wmg3w00al2; ordrng 1 W11255272 (gearcase) and 1 W11158830 (capacitor) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W10721967 (drive pulley) and 1 2man
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Not working, found unit in off position, turned back on and tested, instructed.."
DISHWASHER WHIRLPOOL WDF520PADM7 unable to find any leaking
WASHER MAYTAG MHWE251YL00 replaced ball in drain hose and water pump
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not c;lod enough, sealed system and frost pattern ok, replaced fan motor and main control board, tested air circulation ok ..."
RANGE WHIRLPOOL WFG525S0HS1 replaced door hinges
WASHER WHIRLPOOL MVWB835DW4 explained water levels and wash cycles
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not cooling in the refrigerator section, no air flow, freezer normal, ordering fan motors.; ordrng 1 W11043763 (control board) and 1 WPW10308033 (motor-evap) and 1 WPW10276647 (motor-evap)"
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Not cooling, frost build up, cleared the drain, removed frost from air ducts, replaced fan motor.; used 1 WP2315539 (EVAP FAN) from stock"