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for Carson, CA
Helen - Carson, CA
Marco - Carson, CA
Every thing went well
Tech was nice enough... But my BRAND NEW WASHER IS WORSE THAN BEFORE!!! This is BS !!!
Tommy - Carson, CA
BS BS BS Very Angry
Betty - Carson, CA
My serviceman was very good. My refrigerator is doing is well, keeping cold. Thanks.
Great service, good quality product & reasonable price.
Ofelia - Carson, CA
I had whirlpool side by side ref before and it lasted more than 18 years. Very good quality brand.
Nelizza - Carson, CA
Tristan - Carson, CA
Tech did a good job fixing the problem but the comments he made in regards to how the problem developed by putting the blame on myself and my family was not called for, it was kind of upsetting to hear him just assume that we were the cause of the problem rather than doing a through search for the true problem. I think that his customer service skills could be a little better.
Ida - Carson, CA
Tanya - Carson, CA
Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.
Took a while but satisfied
Mankyu - Carson, CA
David - Carson, CA
Lionel - Carson, CA
the technician was very knowledgeable and very courteous.
Problem not fixed
Lawrence - Carson, CA
I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.
Roxanne - Carson, CA
Andrew - Carson, CA
Great service, prompt
Idalyne - Carson, CA
Good Service In the End
Daniel - Carson, CA
We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.
Did a good job
Caselyn - Carson, CA
Seems like knows what she's doing
Angel - Carson, CA
Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again
Sonny - Carson, CA
Very pleasant,great personality and excellent service,knowledgeable as well
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Demetris - Carson, CA
Mr.Enrique Martinez gave me excellent customer service!!!
Marci - Carson, CA
Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!
Great Customer service
Angela - Carson, CA
The technician that came out was very professional. He was courteous and knowledgeable
Joyce - Carson, CA
Luis - Carson, CA
Great service on time
Liborio - Carson, CA
Our service rep was amazing! Very kind and helpful. He was very professional and our washer works great so far!!
Beth - Carson, CA
Technician was very polite and very helpful he was also on time and called me when he said he would, no complaints! Give the guy a raise!!
DRYER WHIRLPOOL NED4655EW1 "found blockage in cust exuast vent, ran test with vent disconnected from dryer working ok. advised cust to have vent cleared"
WASHER WHIRLPOOL NTW4516FW3 "found hot & cold water lines crossed, reversed lines for cust, ran test in diagnostics, working ok."
WASHER MAYTAG MVWX655DW1 replaced cams; used 1 W10721967 (CAM) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Foil not fully removed from the water filter and some of it was pushed down inside the filter causing a leak. removed the foil and reinstalled the filter and tested for leaks.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Refrigerator unplugged from the wall. connected the refrigerator found compressor not starting. replaced the start device and compressor started with 1.15 running amps.; used 1 8201786 (START-DEV) from stock
DRYER WHIRLPOOL WGT4027HW0 needs new gearcase and motor additional labor wmg3w00al2; ordrng 1 W11255272 (gearcase) and 1 W11158830 (capacitor) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W10721967 (drive pulley) and 1 2man
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Not working, found unit in off position, turned back on and tested, instructed.."
DISHWASHER WHIRLPOOL WDF520PADM7 unable to find any leaking
WASHER MAYTAG MHWE251YL00 replaced ball in drain hose and water pump
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not c;lod enough, sealed system and frost pattern ok, replaced fan motor and main control board, tested air circulation ok ..."
RANGE WHIRLPOOL WFG525S0HS1 replaced door hinges
WASHER WHIRLPOOL MVWB835DW4 explained water levels and wash cycles
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not cooling in the refrigerator section, no air flow, freezer normal, ordering fan motors.; ordrng 1 W11043763 (control board) and 1 WPW10308033 (motor-evap) and 1 WPW10276647 (motor-evap)"
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Not cooling, frost build up, cleared the drain, removed frost from air ducts, replaced fan motor.; used 1 WP2315539 (EVAP FAN) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHZ092 "Doors not closing correctly, adjusted top doors and leveled unit, tested working fine, doors closing and sealing normal..."
WASHER MAYTAG MVWB835DW4 replaced main board touch pad and lid lock
WASHER WHIRLPOOL WTW5000DW2 replaced gearcase and drive pulley additional labor auth number wlsyc00nl2
REFRIGERATOR KITCHENAID KRFF507ESS01 needs new ff fan motor with thermistors
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Replaced leds, also replaced the led power supply but it didnt work, using old power supply board."
WASHER WHIRLPOOL WFW75HEFW0 needs new door boot boot is leaking W11106747
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found bad fc light out , just replaced now its ok tested fine; used 1 MBWPW10637153 (MODULE) from stock"
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Evaporator fan motor is not running. Replaced the evaporator fan motor.; used 1 WP2315539 (EVAP FAN) from stock
WASHER MAYTAG MVWB835DW4 ordered new ui and main control if needed; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
WASHER WHIRLPOOL WTW5000DW2 ordered new gearcase and cam; ordrng 1 W11035751 (gearcase) and 1 W10721967 (drive pulley)
OVEN JENN-AIR JGRP436WP02 "Found left front burner cloged , just replaced and also clean up all arrow the burner , now unit working ok tested fine ."
DRYER WHIRLPOOL WGD7500GW0 adjusted door panel that was keeping door from closing and staying closed
REFRIGERATOR MAYTAG MFX2676FRZ00 "Leaking from water dispenser, rplaced connector and valve addy..."
WASHER MAYTAG MVWC565FW1 i replaced leaky gearcase and tested unit with the new one and all checked out good..
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Freezing in the refrigerator compartment, replaced the air diffuser and main control board... using #WL3HN00DPL1"
WASHER AMANA NTW4516FW3 removed object from pump
WASHER MAYTAG MVWB835DW4 replaced lid
REFRIGERATOR MAYTAG MFI2570FEZ06 "Not freezing at all, found low on freon, replaced the compressor and evaporator coil, recharged and leak tested.called for double labor # ml61h00nl2; used 1 W10913906 (COUPLER) from stock"
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Not cooling, no ice, remoed frost from air ducts and drain, adjusted door, no water from supply, need a plumber."
REFRIGERATOR MAYTAG MFX2676FRZ00 "Rrplaced the air tower but water still leaking from dispenser, ordering more parts.; ordrng 1 WPW10341329 (water valve assy) and 1 WP2314271 (connector) and 1 W10786952 (valve)"
REFRIGERATOR MAYTAG MFX2676FRZ00 unit had a broken air tower so he replaced
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not dispensing ice, ice bucket was not making contat with auger motor, reinstalled ice bin and tested operation working fine now,one of the tabs on ice box is broken but is working normal, tab part of ice box is noneserviceable..."
REFRIGERATOR MAYTAG MFI2570FEZ06 "Not freezing at all, found low on freon, need compressor and evaporator coil, customer wants unit reolaced, called tech line #7725271570"
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Replaced thye air diffuser that was making noise, tested, working fine now..."
REFRIGERATOR JENN-AIR JF36NXFXDE01 "No interior illumination, repaired led, one led wire connection I could not remove, tested working fine now."
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Noisy, air diffuser is making noise, ordering air diffuser.; ordrng 1 W11177624 (diffuser)"