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for Carson, CA
Rosa - Carson, CA
Rose did a great job and was very efficient
Izuchukw - Carson, CA
Laura - Carson, CA
Showed up in the proper time window, no drama, no problems. Repair person was very nice and professional. Much better than other service companies that I had in the past.
Helen - Carson, CA
Marco - Carson, CA
Every thing went well
Tech was nice enough... But my BRAND NEW WASHER IS WORSE THAN BEFORE!!! This is BS !!!
Tommy - Carson, CA
BS BS BS Very Angry
Betty - Carson, CA
My serviceman was very good. My refrigerator is doing is well, keeping cold. Thanks.
Great service, good quality product & reasonable price.
Ofelia - Carson, CA
I had whirlpool side by side ref before and it lasted more than 18 years. Very good quality brand.
Nelizza - Carson, CA
Tristan - Carson, CA
Tech did a good job fixing the problem but the comments he made in regards to how the problem developed by putting the blame on myself and my family was not called for, it was kind of upsetting to hear him just assume that we were the cause of the problem rather than doing a through search for the true problem. I think that his customer service skills could be a little better.
Ida - Carson, CA
Tanya - Carson, CA
Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.
Took a while but satisfied
Mankyu - Carson, CA
David - Carson, CA
Lionel - Carson, CA
the technician was very knowledgeable and very courteous.
Problem not fixed
Lawrence - Carson, CA
I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.
Roxanne - Carson, CA
Andrew - Carson, CA
Great service, prompt
Idalyne - Carson, CA
Good Service In the End
Daniel - Carson, CA
We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.
Did a good job
Caselyn - Carson, CA
Seems like knows what she's doing
Angel - Carson, CA
Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again
Sonny - Carson, CA
Very pleasant,great personality and excellent service,knowledgeable as well
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Demetris - Carson, CA
Mr.Enrique Martinez gave me excellent customer service!!!
Marci - Carson, CA
Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!
Great Customer service
Angela - Carson, CA
The technician that came out was very professional. He was courteous and knowledgeable
Joyce - Carson, CA
LAUNDRY CENTER AMANA NGD4655EW2 i replacced timer on unit and tested and heater kicked on.. i advised cx to use timed dry for better drying
WASHER WHIRLPOOL WTW5000DW3 Error code f0-e5. Tested washer and recalibrated the machine
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced the main control board user interface and diffuser.
WASHER MAYTAG MHW5500FC1 "Error code f3 e1 and f6 e3 machine will need board and pressure switch. part#W11201286 board and WPW10448876 pressure switch. Will need authorization from New Leaf; saved tckt , states that autho needed"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezing food in refrigerator section ordering parts; ordrng 1 W11317276 (diffuser) and 1 W11214887 (user interface) and 1 W11174836 (cntrl elec)
WASHER AMANA NTW4516FW0 replaced gearcase/cams and belt; used 1 W10721967 (CAM) from stock
WASHER MAYTAG MVWB980BG0 replaced bearing and hub picked up from Marcones; pckd up 1 W10435302 (bearing) and 1 W10820039 (hub)
WASHER MAYTAG MVWB980BG0 helper complete
RANGE KITCHENAID KFGD500ESS04 REPLACED CENTER BUNNER AND CAP
REFRIGERATOR KITCHENAID KRFF707ESS01 UNJAMMED ICE MAKER CYCLED WORKING NORMAL AT THIS TIME
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Left refrigerator door liner not making fullcontact with the light switch. Added sticky pad for full contact.
DISHWASHER KITCHENAID KDPE234GPS0 replaced wash motor
WASHER MAYTAG MVWB835DW4 cust needs to make sure the lid is closed tight
WASHER MAYTAG MVWB835DC2 replaced lid
WASHER MAYTAG MVWB700VQ0 AIG declined repair cust instructed to call AIG refrance number 7726575690
WASHER MAYTAG MVWB700VQ0 replaced earing and hub
WASHER MAYTAG MVWB980BW0 Replaced the drive shaft and bearings. Tested the washer for proper operation.
WASHER MAYTAG MVWB980BW0 Additional Authorization#MOUQ6OUXPL2. Worn drive bearing causing UL error code ordering the bearing kit and advised washer may need more parts.; ordrng 1 W10435302 (bearing) and 1 W11252784 (washplate) and 1 WPW10352675 (cap)
WASHER MAYTAG MVWB300WQ0 Replaced the drain pump and tested washer operation.
WASHER MAYTAG MVWB300WQ0 Call back washer fill hoses are leaking and hot water faucet is corroding cust will need a plumber to correct.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found highside leak at condenser inlet joint. Repaired the leak and evacuated and recharged the system.
DISHWASHER KITCHENAID KDPE234GPS0 ordered new wash motor and control; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
DRYER WHIRLPOOL WGD5000DW3 exust vent was smashed cleared vent working good at this time
WASHER WHIRLPOOL MVWX655DW1 replaced cold water inlet valve
WASHER MAYTAG MVWB300WQ0 washer is not draining will need a new drain pump. .; ordrng 1 W10536347 (drain pump asm)
WASHER MAYTAG MVWB835DW1 Replaced the washing machine lid. Recalibrated the washer.
OVEN WHIRLPOOL WFG550S0HZ1 replaced hngees
OVEN WHIRLPOOL WFG550S0HZ1 ordered new hinges door will not close removed door; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
WASHER WHIRLPOOL WFW5620HW0 replaced main control ui board door latch and wire harnless from main control and ui board
OVEN WHIRLPOOL WFG320M0BW2 wire connected to the control board was lose tighten connectpr
REFRIGERATOR WHIRLPOOL WRX735SDHB01 de-iced water tank and reset temps
WASHER MAYTAG MVWB835DC2 ordered new door and hinges; ordrng 1 W11256781 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screws)s
WASHER MAYTAG MHW7100DC0 Replaced the main control board and tested operation.
WASHER WHIRLPOOL WTW4850HW1 Drain hose will jump out of the stand pipe during drain. Secured the drain hose to the stand pipe and tested.
WASHER MAYTAG MVWB955FC1 ordered new wash plate and cap; ordrng 1 W10723582 (washplate) and 1 W11123149 (cap)
REFRIGERATOR MAYTAG MRT711SMFZ00 Inefficient compressor low side pressure 37 psi. Replaced the compressor and evacuated and recharged the system.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 needs new compressor and evap; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10913906 (coupler) and 1 sealedsystemtech
RANGE - ELECTRIC WHIRLPOOL WEC310S0FS3 needs new front left bunner and main control; ordrng 1 W11255551 (elmnt-surf) and 2 WPW10196405 (bowl-drip)s and 2 WPW10196406 (bowl-drip)s and 1 W10894095 (cntrl-elec) and 1 12001676 (receptacle assy)
WASHER MAYTAG MVWB835DW4 replaced tranny and basket and dispensor additional labor mo29qo1nl2
WASHER WHIRLPOOL WFW6620HW0 replaced ui board