Local Reviews

Paradise Appliance Service Rated 4.6 out of 5 stars based on 1799 customer reviews

Map of Norwalk, CA

Bad service




Review of Paradise Appliance Service

I will not recommend Paradise because They always late or They don’t show up to their appointments


Map of Irvine, CA

Fixed it right




Review of Paradise Appliance Service

Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do


Map of Lakewood, CA

Fast Service




Review of Paradise Appliance Service

Wish you served on Saturdays


Map of Torrance, CA

Good Service




Review of Paradise Appliance Service


Map of Laguna Hills, CA

Wonderful service!




Review of Paradise Appliance Service

Scott was just awesome. He was able to correctly determine the problem with my washing machine and adjust it. He was kind and respectful in every way. This survey is a little late, but I have been ill. I hope Scott gets to see this. Thank you Scott!


Map of Tustin, CA

Great Service




Review of Paradise Appliance Service


Map of Lynwood, CA

Great Service




Review of Paradise Appliance Service


Map of Gardena, CA

DRYER Repair




Review of Paradise Appliance Service

Over-priced service visit; inaccurate repair diagnosis that would have cost more than a new appliance. Had dryer repaired for less than the Paradise service charge.


Map of Huntington Beach, CA

Phenomenal Customer Service




Review of Paradise Appliance Service

I can't even begin to express how awesome Johnny was. He knew what he was doing, had great customer service, was so kind to our son, and such a joy to have service our oven.


Map of Irvine, CA

Claudia barajas




Review of Paradise Appliance Service

Came 5 times for same microwave and still cannot fix if.


Good service




Review of Paradise Appliance Service

Washer machine works perfectly after getting it serviced. Thanks


Whirlpool Corporation...defective KitchenAid refrigerator




Review of Paradise Appliance Service

Victor-I am still waiting for digital invoiced on service call; polite individual Paradise-Janice in Miami=nice individual; Irwina in Cypress-nice individual, could not find the service call for 1/21and did not return call on new service time; Jazzmine in Cypress-NOT a nice individual concerning new service time...All phone communication was initiated by Piper over the MLK holiday weekend.


Great Services




Review of Paradise Appliance Service


Kitchenaid Fridge Leaking, freezing not cooling




Review of Paradise Appliance Service

I really appreciated Chis' effort in trying to solve our ongoing trouble with our KRMF706 refrigerator. He is the 3rd tech that has shown up and the only one that ran a diagnostic on our system! Nobody prior to him even mentioned it. He decided that our issue was probably an intermittent error with the control board and replaced it on a follow up visit. I appreciate that he actually took the time to understand what was going on and decided that something should be done.


Great service!




Review of Paradise Appliance Service

Larry is very professional, polite, and courteous. He fixed our dishwasher and tested it thoroughly.


Great service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Very good thanks


Excellent Service!




Review of Paradise Appliance Service


Isabel




Review of Paradise Appliance Service


Awesome




Review of Paradise Appliance Service

Rep was on time and VERY knowledgeable.


Repaired wrong thing




Review of Paradise Appliance Service

He could not fix the problem and set the machine to a cycle that took an hour and a half to run, though only a laundry basket of clothes. Told me touse as a permanent setting


Professional, prompt




Review of Paradise Appliance Service

First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.


Awesome Serice




Review of Paradise Appliance Service

On time and took care of the problem quickly. Friendly and nice to talk to. I was impressed. They obviously like helping people. Thanks Ramon!


Refr. warranty repair service




Review of Paradise Appliance Service

Other than the wait for parts that had to be factory ordered, the service was excellent!


Very satisfied!




Review of Paradise Appliance Service

The repair person was excellent. He knew exactly what to do with my dishwasher to fix it. I had another company out 3 times that did not fix it!


Excellent help; efficient and fast




Review of Paradise Appliance Service


Great Observation.




Review of Paradise Appliance Service

Technician identified the problem & noted that the equipment was inoperable & has a bad motor.


Great service




Review of Paradise Appliance Service

Enrique went above and beyond his duties to be sure he did a good job.


Great technician




Review of Paradise Appliance Service

This was a great service and repair situation! They showed up on time too!


Great




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The customer rep I spoke to was amazing and helpful. The tech who fixed the issue came on time and provided a courtesy call which was very helpful. Efficient and fast. Thank you.


Paradise




Review of Paradise Appliance Service

Technician Johnny was on time, pleasant, efficient, and very competent.


Honest




Review of Paradise Appliance Service

We had a power surge that disabled our micro/oven combo Expected a large bill but it was a loose fuse which took 2 guys about an hour to discover and reinstall.


Great customer service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

10/10


Terrible experience




Review of Paradise Appliance Service

1/1/19 Microwave issue-time set worked but turntable didn't turn and light didn't come on. Called to set up appointment, earliest they could come was the 10th of January. First appointment 1/10/19 fuse issue $30 part that had to be ordered, repairman returned on 1/15/19 to replace, 3 1/2 hours later not only wasn't he able to fix the problem but now the oven didn't work, which was working the evening before his arrival to repair the microwave. Another part had to be ordered was due in on the 18th and that repair was to be made on the 18th. The part didn't arrive so had to be rescheduled for the 21st. Still no part, finally the part arrived on the 22nd and the repairs of both the microwave and the oven were completed. We were required to pay for the oven part which worked fine before their repair man caused a problem. Therefore we were without a microwave for 22 days and an oven for 10 days due to incompetent repairman who caused the problem with the oven. During this time we continued to try to reach a superior at the company and were told an email would be sent to a supervisor who would contact us within 24 to 48 hours. We received a voice mail from some one named Edwin two days after our call we called him back three times left messages and we have yet to hear from him. Repair capabilities for inadequate. Customer service terrible Access to management or owners is unavailable Price was unreasonable considering they caused the problem.


Kevin




Review of Paradise Appliance Service

Great service.


Not happy with the service / awful




Review of Paradise Appliance Service

The technician made damage on the new wooden floor. I was not at the site when they were doing service, but when I get back, I was distraught that they damaged and marked on the new floor. How come they did not cover the working area and when they were pulling out the machine and changing the housing unit and left huge garbage. Hope they have insurance to cover the damage.


Trinh




Review of Paradise Appliance Service


Knowledgeable technician




Review of Paradise Appliance Service


Demetris




Review of Paradise Appliance Service

Excellent


Mimi ( Not Milo Pleas




Review of Paradise Appliance Service

It was good service and they fix whatever has to be taken care of. Again please correct my name it’s not Milo it’s Mimi. I hope for your kind attention. Thank you very much.


Paige




Review of Paradise Appliance Service


Very informative service man




Review of Paradise Appliance Service

He was a very informative and considerate person. He gave me suggestions and support on my new double oven. Ray is a great positive plus to this company.


Ray Great job in Santa Monica




Review of Paradise Appliance Service

Ray was timely, efficient, knowledgeable, and polite.


Great service




Review of Paradise Appliance Service

It’s was quick and efficient


Service




Review of Paradise Appliance Service

Great service


Great service




Review of Paradise Appliance Service


Excellent Service and Customer Experience




Review of Paradise Appliance Service

The team was great. They fixed the issue we had in no time. The went beyond there way to explain not only about the appliance we called for but the others we had as well. Awesome Job!


Great Service




Review of Paradise Appliance Service

Rose was very professional. Only want her to service our washer.


Awesome




Review of Paradise Appliance Service


Enrique is a hardworking genius!!!




Review of Paradise Appliance Service


Refrigerator Repair




Review of Paradise Appliance Service


Good




Review of Paradise Appliance Service


Great service, Rose was very nice and did a great job




Review of Paradise Appliance Service


Friendly, Kind hearted service




Review of Paradise Appliance Service


super service




Review of Paradise Appliance Service

Edi was very fast and profesional


Great Service




Review of Paradise Appliance Service

Ramon was great to work with - Thank you!


Great service!




Review of Paradise Appliance Service

Ramone and Chris were very knowledgable about my ovens and fixed the problem in no time.


Great service Leak problem fixed.




Review of Paradise Appliance Service

Pleasant staff


Service great. Bit pricey but the technician did give discount




Review of Paradise Appliance Service

Technician was fast and experienced he diagnosed and fixed the problem with in 30 mins


Peggy




Review of Paradise Appliance Service

Very pleasant and fixed the problem


X




Review of Paradise Appliance Service


Maria




Review of Paradise Appliance Service

Awesome service


Great service




Review of Paradise Appliance Service

Technicians were terrific!!


Great Service




Review of Paradise Appliance Service

Chris diagnose the problem of the washer, replace the part, and then test the washer. Very good job and great service. Thank you.


on time, friendly and professional




Review of Paradise Appliance Service

Enrique was great. He was on time, replaced our ice machine, followed up immediately with an order for a needed water pump. Ultimately he was correct, that was what was needed, now that it's installed we have ice again. He was professional, thorough and was back to complete the job precisely when he said he would


Ice maker




Review of Paradise Appliance Service


Thanks for prompt service




Review of Paradise Appliance Service

Thanks for calling during the window and coming over immediately, and resolving our issue.


Terrific service




Review of Paradise Appliance Service

Ray Jackson called and was at my house in 10 minutes. He was knowledgeable and explained the problem and fixed it in no time at all. I would only ask for Ray if I have another problem which I hope won't happen.


Awful service




Review of Paradise Appliance Service

Terrible experience with inexperienced technicians


Great experience




Review of Paradise Appliance Service


"Great Service"




Review of Paradise Appliance Service

We were very pleased with the Service from Edi Carias. We did not have to pay for anything because we have a warranty on our washer. He was very courteous and polite and did an excellent job.


Great Service




Review of Paradise Appliance Service

Great service fix my problem.


Good service with an experienced technician




Review of Paradise Appliance Service

Good service with an experienced service tech. with a desire to make the repairs in a timely fashion.


Great Service




Review of Paradise Appliance Service


Nasrin johnson




Review of Paradise Appliance Service

Excellent service


Good Service and Fast




Review of Paradise Appliance Service

Sarkis was able to remove and replace the part in a timely manner


Yes, great service. Johnny is so professional and genuine.




Review of Paradise Appliance Service


Excellent attention to detail




Review of Paradise Appliance Service

He was polite, concerned & efficient.


Magtag Washer Service




Review of Paradise Appliance Service


Great efficient service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very professional


Third time successful




Review of Paradise Appliance Service

Rose was very knowledgeable, worked carefully and well. She left my kitchen as clean and tidy as she had found it.


Great Service.




Review of Paradise Appliance Service

Professional, knowledgeable, friendly. Great service.


Ray was fantastic!




Review of Paradise Appliance Service

Ray was fantastic! Called before he arrived- showed up shortly thereafter. He’s was courteous and helpful in answering questions. It’s very unusual to have a great experience when dealing with the service repair business and I can say that Ray was an exception!


The washing machineis not working properly and he won’t be working properly until the my watch and my chin is not working properly and it won’t be wor




Review of Paradise Appliance Service


Jonathan was knowledgeable and efficient.




Review of Paradise Appliance Service

He evaluated and troubleshooted the problem quickly.


Terrible service - totally unhelpful




Review of Paradise Appliance Service

They’ve been to my house twice Both times they have refused to service the machines saying I shouldn’t run the machines so often and I shouldn’t wash adult clothing with children’s clothing I shouldn’t wash jeans with shirts or undergarments etc and other nonsensical statements


Refrigerator repair




Review of Paradise Appliance Service

Victor showed up on time ready to do the job.


Great service




Review of Paradise Appliance Service

Thank you for fixing my refrigerator. Everything seems to be working well.


Great Service




Review of Paradise Appliance Service

So far so good! Looks like they fixed my freezer frost issue


Chris Zapeda and support




Review of Paradise Appliance Service

We had a troublesome Kitchenaid microwave that Chris Zapeda totally and efficiently repaired under warranty. It is always refreshing to have something usually painful like appliance repair handled so well. Dealing with the office and scheduling was also a great experience. Definitely request Chris Zapeda for any service needs if you can be fortunate enough to book him.


Beverly




Review of Paradise Appliance Service

Chris is very Knowlwdge, punctual & a generous in sharing knowledge of maintaining the machine. I was very happy with his attitude & service.


Jin




Review of Paradise Appliance Service


Susan




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

Went above and beyond. Great service. Definitely would use again.


Awesome




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Recommend to all my friends


great service




Review of Paradise Appliance Service


Excellent service!




Review of Paradise Appliance Service

The technician was able to remove the object that my toddler had dropped into the lint filter slot. He was kind and helpful and efficient. Unfortunately, the price (not set by him, of course) was steep: over $150. I guess that’s what they mean by ‘kids are expensive’ 😳


Mr.Enrique Martinez gave me excellent customer service!!!




Review of Paradise Appliance Service

Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!


Dependable




Review of Paradise Appliance Service

Great service.


Terrific service




Review of Paradise Appliance Service

John is very knowledgeable, thorough and did a great job. Highly recommend him! The work was covered by the manufacturer warranty.


Great service!!




Review of Paradise Appliance Service

He was great!


Great Service




Review of Paradise Appliance Service


Informative




Review of Paradise Appliance Service

Ray was very professional, informative and helpful.


great service




Review of Paradise Appliance Service


Fast friendly service




Review of Paradise Appliance Service

Fast friendly service


Not happy




Review of Paradise Appliance Service

He replaced a part,the washer seemed to start ok but is still broken. Over 3 weeks and i have to wait til tuesday to see a tech . I am sure it will need another part. Another week? NOT HAPPY!!!


Dishwasher repaired




Review of Paradise Appliance Service


Great service with Paradise!




Review of Paradise Appliance Service

Larry was very personable and quickly fixed my microwave:) I am pleased with the service from Paradise!


Very pleased




Review of Paradise Appliance Service

I was very happy with the work done to fix my dishwasher door to make it fit again, as well as getting the dishwasher back into the small space it goes in. I know it was a very awkward fit, but the lady that came out, took the time needed to make sure it was fixed, put in place, and secure.


Great service




Review of Paradise Appliance Service

Very competent and skilled.


No Show




Review of Paradise Appliance Service

Technician did not show up


Wonderful service!




Review of Paradise Appliance Service

Thank you to our technician for such prompt, courteous and excellent service!


He resolve the problem easily




Review of Paradise Appliance Service

He had good product know;edge


Great service




Review of Paradise Appliance Service

Gentleman who came to repair was very friendly, explain everything and did it at the fast time


Awesome service




Review of Paradise Appliance Service

Very helpful,answerd all my questions. New the product well. Very happy.


Excellent - My New Go-To Thanks To...




Review of Paradise Appliance Service

Pablo Villalta, who came and methodically ensured the problem with my washing machine wasn't something that could be easily fixed -- in other words, he tried to save me money and when we confirmed it was faulty parts he helped me decide whether it was better to replace or repair, even though one would have been better for him! In the end, it was cheaper to repair and on the day of the repair, even though the dispatch got the time wrong Pablo remembered my schedule picking up kids, and adjusted accordingly. He showed up and made my washing machine as good as new. If there were anything amiss, I'd surely report it, but this was done 100% professionally with a personal touch. Thank you Pablo!


Kitchen Aid Warrantee Follow Up




Review of Paradise Appliance Service

Great customer service...Extreamly knowlegable and efficient.


Absolutely terrible service




Review of Paradise Appliance Service

Four trips more than a week apart and I’m living with a failing refrigerator


Great service




Review of Paradise Appliance Service

The technician was on time which I really appreciate, polite, knowledgeable and quick.


Unprofessional




Review of Paradise Appliance Service

Rose was not only unprofessional but also rude to the tenant. In front of our manager, she made snippy comments to tenant about her being lazy the first time she came to see the washer. The 2nd time she came out, Rose came to office and very loudly, while other customers were in the office, was saying that our tenant was crazy and lazy...that nothing was wrong with the washer. She then proceeded to make negative comments about our maintenance team. She ended the conversation with our office assistant by saying "next time you guys call I'm going to charge you for a nuisance call". Her snarky comments were uncalled for and inappropriate. Our tenant came to complain to our office about her unprofessional behavior as well. This is why the manager requested a new tech when we scheduled work again.


24 crest circle




Review of Paradise Appliance Service

Excellent.


Claudia




Review of Paradise Appliance Service


Fantastic service




Review of Paradise Appliance Service

They kept me updated about when they’d arrive and they were prompt.


Great Customer service




Review of Paradise Appliance Service

The technician that came out was very professional. He was courteous and knowledgeable


Great service.




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Fransico was amazing! Very respectable and courteous. He arrived at a great time and notified me when he would be arriving.


excellent service




Review of Paradise Appliance Service


Brian




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Great 👍 thank you


Leticia




Review of Paradise Appliance Service

Great Service! Chris was awesome and very knowledgeable!!


Awesome




Review of Paradise Appliance Service


Warranty repair




Review of Paradise Appliance Service

Had to wait several days for an appointment and then a week more to get parts but in the end I am happy with the repair as well as those who did it.


Owner




Review of Paradise Appliance Service


A perfect repair




Review of Paradise Appliance Service

Pablo is the best


VERY GOOD SERVICE




Review of Paradise Appliance Service

GREAT SERVICE


Great service




Review of Paradise Appliance Service

A quick and easy service visit.


Perfect!




Review of Paradise Appliance Service

Johnny Hitchman was on time and identified and solved our refrigerator problem quickly. He demonstrated to be very knowledgeable with all products and even gave a few tips on keeping our Whirlpool dishwasher in top shape as well.


Thanks for working with my time schedule,




Review of Paradise Appliance Service


very knowledgeable




Review of Paradise Appliance Service

Johnny did an excellent job. I would use him again.


Super happy




Review of Paradise Appliance Service

Johnny was very nice, very knowledgeable, positive attitude. Very pleasant.


great service




Review of Paradise Appliance Service


Excellent Service




Review of Paradise Appliance Service

The repair person came well within the time frame. He was upbeat and cordial! He did a quick repair on my washer and it was covered by my warranty. A win-win!!


Great Service, Repairman was knowledge and very helpful with my questions t hat I had regarding the operation of the washing machine.




Review of Paradise Appliance Service

Repairman was early and very pleasant. He did a quick and efficient repair and explained everything to me.


Lavadora




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Something went wrong in with my settings. I could not program my oven to heat up anything over 260. Ir was a little pricey considering it was just a matter of resetting the panel on my stove top. I do not fault the service guy, but realize it's a standard price Paradise charges for the service call


Owner




Review of Paradise Appliance Service

Great service


Good guy!




Review of Paradise Appliance Service

Great!


Quick fix




Review of Paradise Appliance Service

The technician was able to replace the torn gasket on one of my refrigerator doors. It was a quick process taking only about 20 minutes from the time he arrived to left. He called and arrived after noon even though my 3 hour window was from 9 AM to noon. I get that it is hard to anticipate how long each visit will take and I was happy that he had this completed before 1 PM. This was covered by warranty so I did not incur the costs.


Jonathan was so nice and did a great job




Review of Paradise Appliance Service

I was extremely pleased with his professionalism and service


Great Service




Review of Paradise Appliance Service

Enrique Martinez was very professional and provided good communication and great customer service!


Great service!




Review of Paradise Appliance Service

Chris did a fantastic job. He was thorough and the machine is working great now!


Great service and repairman.




Review of Paradise Appliance Service

Ramon was a friendly and warm individual...he was very helpful and willing to do whatever it took to get the job done. Good employee to have to represent your company. Very satisfied customer.


Great service, Technician courteous & knowledgeable




Review of Paradise Appliance Service


Ongoing issue from when I bought new fridge.




Review of Paradise Appliance Service

Well let's see if my issues will get resolved as all the other repairs for about 1 1/2 have not resolved my ongoing issues with this fridge. Won't really know if issue fully resolved for a while until I use it more.


Excellent service




Review of Paradise Appliance Service

Awesome


?




Review of Paradise Appliance Service

Nice man. Discussed washing machine with my wife. She wasn't sure he knew all the answers to her questions about the ? performance of this new Whirlpool


Very Good Service




Review of Paradise Appliance Service

The service provided by Paradise Appliance was very good.


Excellent service




Review of Paradise Appliance Service

Excellent service and knowledgeable filed service. arrive o time and was able to resolve the issue with the appliance rather quickly and well..


Very efficient & thorough




Review of Paradise Appliance Service


Very specific detail service. I hope the new replacement part works.




Review of Paradise Appliance Service


Great Company




Review of Paradise Appliance Service

Great customer service. I would call them again.


Rating




Review of Paradise Appliance Service


Stove Repair




Review of Paradise Appliance Service

Great job!!


Great great service




Review of Paradise Appliance Service

Clorox became evident in various loads


Concepcion




Review of Paradise Appliance Service

Great Service


Impressed at Rose's knowledge of my washer and dryer.




Review of Paradise Appliance Service


Was very pleased with technician and service




Review of Paradise Appliance Service

The company was excellent in providing shorter show window and technician called 30 minutes prior. Mr. Garcia has a very friendly attitude, was able to answer my concerns and provide solutions to the problem. He is a real asset to the company. The visit was covered under warranty by Whirlpool.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Three service person was very efficent and fast. Very pleased.


good repair work, but lacks cleanup and communication




Review of Paradise Appliance Service

it is difficult to schedule a window time frame service calls with you. you state you will call us on the day of the service to provide a window, but that means we cannot plan our day until you call us that same day with a window. and, the window about 4 hours (half a day). also, your tech did not clean up after they made the repairs. he left the broken parts and boxes in the space which we had to clean up ourselves. his response when i called him was "I thought you wanted to keep the broken parts". really??? at a minimum, we should have been asked if we wanted to keep them, rather than him just leaving the trash in the space and not asking at all. also, we were not given a repair price for this work prior to the work be conducted.


Good job




Review of Paradise Appliance Service


IKEA Nutig Refrigerator Service




Review of Paradise Appliance Service

Quick service, technician Victor very helpful.


Carol




Review of Paradise Appliance Service


Repair was done well




Review of Paradise Appliance Service

Took a couple of weeks to get the replacement part in, but the repair was done well.


Mery




Review of Paradise Appliance Service

Visit and find the problem of oven . But mending was more higher than changing the stove.


Great experience, wonderful service




Review of Paradise Appliance Service

The man who came was polite and very knowledgeable. He knew immediately what the problem was and explained it to me


Larry




Review of Paradise Appliance Service

Went well.


Informative Technician




Review of Paradise Appliance Service


GREAT SERVICE




Review of Paradise Appliance Service

Great Service and very clean and neat.


Excellent service




Review of Paradise Appliance Service

We specifically requested Rose. She's highly knowledgeable, great to work with, and get's things fixed in a timely manner!


Refrigerator. repair




Review of Paradise Appliance Service

Very easy to set up appointment. Repairman was efficient and did an excellent job.


Great service




Review of Paradise Appliance Service

Our tech was on time and friendly. He had the repair done in no time and demonstrated that it worked correctly. The part was under warranty so there was no charge for the service. ☺


Ed




Review of Paradise Appliance Service


Great service. Knowledgeable technician.




Review of Paradise Appliance Service

Great service. Knowledgeable technician.


Great Service




Review of Paradise Appliance Service

Arnold Sr & Arnold were very knowledgeable and experienced and took care of the problem very professionally and quickly.


Thank you




Review of Paradise Appliance Service

Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.


Excellent!




Review of Paradise Appliance Service


Quick service




Review of Paradise Appliance Service

Excellent service


Professional, competent, courteous




Review of Paradise Appliance Service

The service technician was prompt, courteous and professional. He demonstrated conscientiousness in diagnosing the issue.


Great service




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

Mr. Preston called ahead, was on time, very professional and very friendly.


Tyche




Review of Paradise Appliance Service

Service was under warranty


Great service




Review of Paradise Appliance Service

Great customer service! On time, efficient, and cleaned up before leaving.


Lazy not icen willing to check anything




Review of Paradise Appliance Service

Annoyed with his service


Great service - very quick, fixed the problem




Review of Paradise Appliance Service


No Ice




Review of Paradise Appliance Service

Paradise came out and said that the ice maker was dead. Ordered a new one and came out a week later and installed the new ice maker. We still don’t have any ice. Have to make another service call.


My experience was very good. They found the problem right away.




Review of Paradise Appliance Service

I found the repairman to be very credible. The previous repairman was awful. His diagnosis was in correct and he never came back or called with the items he said he needed to repair the refrigerator. Paradise, Whirlpool repairman, gave correct diagnosis to the problem and came back to fix it. Not only did he fix the problem the refrigerator is working.,,


Excellent Service




Review of Paradise Appliance Service

Raymond was the second technician I called to fix the problem. First came out and said nothing could be done. Raymond knew right away what the problem was and recalibrated the refrigerator.


very good




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


he was great




Review of Paradise Appliance Service

He was great, very knowledgeable. I am rating him, not the issue with waiting until the part came in, which I was told was back ordered.


Great service, but...




Review of Paradise Appliance Service

The tech was fantastic. Super nice and very knowledgeable. The cost of the repair was overpriced and it took a little too long to get the part and the service scheduled. Not reflective on the tech at all. It's more on the company itself.


Perry shenasi




Review of Paradise Appliance Service

Not happy


Ron




Review of Paradise Appliance Service


Larry provided great service and showed that he cared about customer service.




Review of Paradise Appliance Service

The office staff should have updated me with respect to an approximate time the service person would arrive.


Great Service




Review of Paradise Appliance Service

Was friendly and able to fix the washer fast!


Great fast service




Review of Paradise Appliance Service

My service tech was great. Kind, fast, safe and educational


honest technician




Review of Paradise Appliance Service

competent and honest technician


Great service




Review of Paradise Appliance Service

Person showed up on time, expained everything i needed to know before fixing washer


Professional, prompt, friendly




Review of Paradise Appliance Service

Robert was great! He showed up on time with parts needed in hand. He fixed our oven quickly. He was friendly and curtious. I was very happy with how this service call went! Thank you for your help Robert.


Hme owner




Review of Paradise Appliance Service

On time service


Great and fast service




Review of Paradise Appliance Service


Everything works!




Review of Paradise Appliance Service

Worked to apply warranty. Thank you.


Service Review




Review of Paradise Appliance Service


Carolyn




Review of Paradise Appliance Service


Mrs




Review of Paradise Appliance Service

Technician was very detailed and too the time to explain what he was doing.


Munns




Review of Paradise Appliance Service

Great experience, he answered all my questions amazing service. Thanks Mr Robert!


good service




Review of Paradise Appliance Service


Fantastic Service




Review of Paradise Appliance Service

I have been looking foir a really good appliance Company and I finally found it in your company. Jonathan was so nice, knowledgeable , and researched and fixed the issue without needing any parts like previous company had told me. EXCELLENT SERVICE!


The service rep was punctual and friendly.




Review of Paradise Appliance Service

The problem was partially corrected . he was able to fix the building ice problem. The freezer light still does not come on when the drawer is open.


Washer Machine Repair




Review of Paradise Appliance Service

I’m totally satisfied with the service of Paradise Appliance, Great Service 👍


Maireen




Review of Paradise Appliance Service


Great service! Courteous and helpful!




Review of Paradise Appliance Service

Called on his way, very professional and kept working to figure out the problem.


Gladis




Review of Paradise Appliance Service

It was a great service.


Great Service




Review of Paradise Appliance Service

Technician came on time and quickly changed parts and made it work. The technician answered all the questions that I had and was so friendly


Dish washer stop draining




Review of Paradise Appliance Service


This was a dishwasher repair, it was taken care of on the date and time promised, it was fixed and the repair man did a really good job. Couldn't bea




Review of Paradise Appliance Service


Good service




Review of Paradise Appliance Service

Understand the problem


Great Service




Review of Paradise Appliance Service


Karen




Review of Paradise Appliance Service


Wendy




Review of Paradise Appliance Service

Great service!! Very professional and knowledgeable service tech!!


Francis Cruz




Review of Paradise Appliance Service

Francis was honest and conscientious. He was unable to fix our washer and dryer because the parts that were sent to us were both damaged. He went over the best way to go about getting things handled and what our next steps would be. Great service!


Buford




Review of Paradise Appliance Service

Great service this time around


Great service




Review of Paradise Appliance Service


It was on time and explain everything great service




Review of Paradise Appliance Service

It was a great experience and I’m so happy


Laxineta




Review of Paradise Appliance Service

Absolutely Great service!!


Professional service




Review of Paradise Appliance Service

Fast, nice behavior and professional services.


Washing machine service




Review of Paradise Appliance Service


Paradise Service




Review of Paradise Appliance Service

the technician that service my dishwasher was courteous, professional, and fast


Highly recommend




Review of Paradise Appliance Service

Great service


Good




Review of Paradise Appliance Service


Whirlpool Refrigerator Repair




Review of Paradise Appliance Service


Mark: Excellent service very professional




Review of Paradise Appliance Service

Rose was very professional and efficient. She diagnosed a problem immediately and was prompt in returning with all the parts needed to fix the problem. She was amiable, polite, and has a great sense of humor. When our next appliance breaks, we will call paradise and request Rose as our repair person.


very efficient and knowledgeable




Review of Paradise Appliance Service

I cannot comment on price since this was covered by warranty.


Great repair techs




Review of Paradise Appliance Service


service




Review of Paradise Appliance Service


Great and super quick response




Review of Paradise Appliance Service

Email quick response


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Richard




Review of Paradise Appliance Service

good service. will need to come back though.


Great




Review of Paradise Appliance Service

very good and efficient ,fast,polite


great job




Review of Paradise Appliance Service


Great set




Review of Paradise Appliance Service

Technician was really helpful


The service was very good, the price was a little steep.




Review of Paradise Appliance Service


The worst experience!




Review of Paradise Appliance Service

I've had a terrible experience with the companie's technician, Ramon Heredia. Horrible customer service, very rude and unprofessional. Issue after issue arose. I was so fed up in the end, I had to fix the problem myself.


Great Service, Knowledgeable Technician




Review of Paradise Appliance Service


Derril




Review of Paradise Appliance Service

The technician was great, however we are still having issues with the refrigerator


Disappointing delays




Review of Paradise Appliance Service

Called out technian to fix oven internal temperature gauge, which has not worked since we got oven last year. Tech could not solve problem, ordered parts and told us he would return Dec. 24 with parts to fix (before we hosted Christmas dinner). We requested window of 8-10 a.m., but schedulers put us for 1-4. I returned home at 12:15 to phone call message that he came early, and found part had been put through mail slot. Calls to tech and office were unanswered and then later told it was too late, so no effective thermometer for Christmas turkey. Rescheduled for a few days later, tech then called day of appointment to say he had wrong part, canceled appointment. Rescheduled again for next week.... we will see....


Excellent, clean, & efficient.




Review of Paradise Appliance Service

Sarkis is a pro. As a General Contractor in Santa Monica, I understand the value of quality employees and would love to have him on one of my crews!


Great service




Review of Paradise Appliance Service

Definitely knew what the source of the problem was and had it fixed in no time.


Thank you!




Review of Paradise Appliance Service

The scheduling was an issue both times and my appointment was changed the first time and the second time the appointment wasn’t right but in the end it worked out. Chris was great, though he wasn’t given any notes from The previous guy so he had to trouble shoot again (waste). Would be best for paradise to give their workers as much info as possible. There was an issue with the charge but we worked it out and I thankfully have a working dishwasher! I admit when whirlpool contacted me that they would give me the part I needed for free I asked them to set me up with a different repair company (I didn’t want to use paradise again) but I figured it would be best because of continuity (but my guy didn’t even get work notes from the previous guy two weeks before). In the end I’m just happy to have a working dishwasher. Chris was great but my overall experience with paradise was mediocre, there is room for improvement for sure.


Maytag stack washer and dryer




Review of Paradise Appliance Service

Great service


great service




Review of Paradise Appliance Service


Dutch




Review of Paradise Appliance Service

Chris was great! Day after Xmas at my door First thing in the morning with a big smile wanting to help my leaky dishwasher from flooding the floor anymore. Just an awesome guy with a smile and a helping hand he was wonderful but gladly have him back again. He fix the problem that the prior service man did not install right thank goodness for Chris 💫👍


Great service..




Review of Paradise Appliance Service


whirlpool Washing machine




Review of Paradise Appliance Service


Mike




Review of Paradise Appliance Service

Clean cut serviceman.


Stove flame clogged




Review of Paradise Appliance Service

Way too expensive for cleaning up


Excellent Service....AGAIN




Review of Paradise Appliance Service

It is comforting to know that when your organization shows up for a repair, it's done correctly, thoroughly, professionally, etc. Thanks, guys.


KitchenAid Refrigertor




Review of Paradise Appliance Service

Did not look under unit