Joel - Norwalk, CA
I will not recommend Paradise because They always late or They don’t show up to their appointments
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
Bethani - Lakewood, CA
Wish you served on Saturdays
Silvia - Torrance, CA
Irene - Laguna Hills, CA
Scott was just awesome. He was able to correctly determine the problem with my washing machine and adjust it. He was kind and respectful in every way. This survey is a little late, but I have been ill. I hope Scott gets to see this. Thank you Scott!
Brad - Tustin, CA
Dalila - Lynwood, CA
Barbara - Gardena, CA
Over-priced service visit; inaccurate repair diagnosis that would have cost more than a new appliance. Had dryer repaired for less than the Paradise service charge.
Phenomenal Customer Service
Matt - Huntington Beach, CA
I can't even begin to express how awesome Johnny was. He knew what he was doing, had great customer service, was so kind to our son, and such a joy to have service our oven.
Park place - Irvine, CA
Came 5 times for same microwave and still cannot fix if.
Vivian - Torrance, CA
Washer machine works perfectly after getting it serviced. Thanks
Whirlpool Corporation...defective KitchenAid refrigerator
Piper - Garden Grove, CA
Victor-I am still waiting for digital invoiced on service call; polite individual Paradise-Janice in Miami=nice individual; Irwina in Cypress-nice individual, could not find the service call for 1/21and did not return call on new service time; Jazzmine in Cypress-NOT a nice individual concerning new service time...All phone communication was initiated by Piper over the MLK holiday weekend.
Kim - Fountain Valley, CA
Kitchenaid Fridge Leaking, freezing not cooling
JJ - Redondo Beach, CA
I really appreciated Chis' effort in trying to solve our ongoing trouble with our KRMF706 refrigerator. He is the 3rd tech that has shown up and the only one that ran a diagnostic on our system! Nobody prior to him even mentioned it. He decided that our issue was probably an intermittent error with the control board and replaced it on a follow up visit. I appreciate that he actually took the time to understand what was going on and decided that something should be done.
JR - Long Beach, CA
Larry is very professional, polite, and courteous. He fixed our dishwasher and tested it thoroughly.
Fann - Irvine, CA
Raghda - Orange, CA
Very good thanks
Robert - Long Beach, CA
Isabel - Costa Mesa, CA
Danielle - Carson, CA
Rep was on time and VERY knowledgeable.
Repaired wrong thing
Gordon - Seal Beach, CA
He could not fix the problem and set the machine to a cycle that took an hour and a half to run, though only a laundry basket of clothes. Told me touse as a permanent setting
Michael - Irvine, CA
First visit was to diagnose problem with dryer. Tech was on time, knowledgeable, friendly, saw problem immediately. Unfortunately did not have replacement part on truck so a second visit was necessary. Second tech also on time and replaced timer quickly. Checked to make sure timer was working, was done in under 30 minutes.
Drake - Buena Park, CA
On time and took care of the problem quickly. Friendly and nice to talk to. I was impressed. They obviously like helping people. Thanks Ramon!
Refr. warranty repair service
Patricia - Long Beach, CA
Other than the wait for parts that had to be factory ordered, the service was excellent!
Andrea - Los Angeles, CA
The repair person was excellent. He knew exactly what to do with my dishwasher to fix it. I had another company out 3 times that did not fix it!
Excellent help; efficient and fast
Lisa - Laguna Niguel, CA
Brenda - Inglewood, CA
Technician identified the problem & noted that the equipment was inoperable & has a bad motor.
Larissa - Torrance, CA
Enrique went above and beyond his duties to be sure he did a good job.
Todd - Los Angeles, CA
This was a great service and repair situation! They showed up on time too!
Mark - Torrance, CA
Christy - Westminster, CA
The customer rep I spoke to was amazing and helpful. The tech who fixed the issue came on time and provided a courtesy call which was very helpful. Efficient and fast. Thank you.
Doug - Newport Beach, CA
Technician Johnny was on time, pleasant, efficient, and very competent.
Glenn - Los Angeles, CA
We had a power surge that disabled our micro/oven combo Expected a large bill but it was a loose fuse which took 2 guys about an hour to discover and reinstall.
Great customer service
Giselle - Los Angeles, CA
B - West Hollywood, CA
Richard - Torrance, CA
1/1/19 Microwave issue-time set worked but turntable didn't turn and light didn't come on. Called to set up appointment, earliest they could come was the 10th of January. First appointment 1/10/19 fuse issue $30 part that had to be ordered, repairman returned on 1/15/19 to replace, 3 1/2 hours later not only wasn't he able to fix the problem but now the oven didn't work, which was working the evening before his arrival to repair the microwave. Another part had to be ordered was due in on the 18th and that repair was to be made on the 18th. The part didn't arrive so had to be rescheduled for the 21st. Still no part, finally the part arrived on the 22nd and the repairs of both the microwave and the oven were completed. We were required to pay for the oven part which worked fine before their repair man caused a problem. Therefore we were without a microwave for 22 days and an oven for 10 days due to incompetent repairman who caused the problem with the oven. During this time we continued to try to reach a superior at the company and were told an email would be sent to a supervisor who would contact us within 24 to 48 hours. We received a voice mail from some one named Edwin two days after our call we called him back three times left messages and we have yet to hear from him. Repair capabilities for inadequate. Customer service terrible Access to management or owners is unavailable Price was unreasonable considering they caused the problem.
Kevin - Huntington Beach, CA
Not happy with the service / awful
Sean - Los Angeles, CA
The technician made damage on the new wooden floor. I was not at the site when they were doing service, but when I get back, I was distraught that they damaged and marked on the new floor. How come they did not cover the working area and when they were pulling out the machine and changing the housing unit and left huge garbage. Hope they have insurance to cover the damage.
Trinh - Westminster, CA
Steven - Lomita, CA
Demetris - Carson, CA
Mimi ( Not Milo Pleas
Mimi Tiu Tumang ( Please correct my name it’s not - Garden Grove, CA
It was good service and they fix whatever has to be taken care of. Again please correct my name it’s not Milo it’s Mimi. I hope for your kind attention. Thank you very much.
Paige - Beverly Hills, CA
Very informative service man
Marcia - Santa Monica, CA
He was a very informative and considerate person. He gave me suggestions and support on my new double oven. Ray is a great positive plus to this company.
Ray Great job in Santa Monica
City - Santa Monica, CA
Ray was timely, efficient, knowledgeable, and polite.
Joel - Santa Fe Springs, CA
It’s was quick and efficient
William - Los Angeles, CA
Marilyn - Los Angeles, CA
Excellent Service and Customer Experience
Prashant - Torrance, CA
The team was great. They fixed the issue we had in no time. The went beyond there way to explain not only about the appliance we called for but the others we had as well. Awesome Job!
Garo - Rolling Hills, CA
Rose was very professional. Only want her to service our washer.
Blake - Newport Beach, CA
Enrique is a hardworking genius!!!
Sean - Torrance, CA
Julie - Irvine, CA
Paul - Long Beach, CA
Great service, Rose was very nice and did a great job
Diane - Seal Beach, CA
Friendly, Kind hearted service
Laurie - Los Alamitos, CA
Isaias - Torrance, CA
Edi was very fast and profesional
Sorin - Anaheim, CA
Ramon was great to work with - Thank you!
Nancy - Long Beach, CA
Ramone and Chris were very knowledgable about my ovens and fixed the problem in no time.
Great service Leak problem fixed.
Dianne - Redondo Beach, CA
Service great. Bit pricey but the technician did give discount
Howard - La Mirada, CA
Technician was fast and experienced he diagnosed and fixed the problem with in 30 mins
Peggy - Huntington Beach, CA
Very pleasant and fixed the problem
Michael - Los Angeles, CA
Maria - Long Beach, CA
Judith - Manhattan Beach, CA
Technicians were terrific!!
Rogelio - Torrance, CA
Chris diagnose the problem of the washer, replace the part, and then test the washer. Very good job and great service. Thank you.
on time, friendly and professional
Catherine - Redondo Beach, CA
Enrique was great. He was on time, replaced our ice machine, followed up immediately with an order for a needed water pump. Ultimately he was correct, that was what was needed, now that it's installed we have ice again. He was professional, thorough and was back to complete the job precisely when he said he would
Jason - Long Beach, CA
Thanks for prompt service
Al - Anaheim, CA
Thanks for calling during the window and coming over immediately, and resolving our issue.
Loranie - Santa Monica, CA
Ray Jackson called and was at my house in 10 minutes. He was knowledgeable and explained the problem and fixed it in no time at all. I would only ask for Ray if I have another problem which I hope won't happen.
Barbara - Rolling Hills Estates, CA
Terrible experience with inexperienced technicians
Redwald - La Mirada, CA
Lawrence - Los Angeles, CA
We were very pleased with the Service from Edi Carias. We did not have to pay for anything because we have a warranty on our washer. He was very courteous and polite and did an excellent job.
Faviola - Los Angeles, CA
Great service fix my problem.
Good service with an experienced technician
Duane - Laguna Niguel, CA
Good service with an experienced service tech. with a desire to make the repairs in a timely fashion.
Noel - Cypress, CA
Nathern - Irvine, CA
Good Service and Fast
Brian - Costa Mesa, CA
Sarkis was able to remove and replace the part in a timely manner
Yes, great service. Johnny is so professional and genuine.
William Kirrane - Newport Beach, CA
Excellent attention to detail
Dottie - Los Angeles, CA
He was polite, concerned & efficient.
Magtag Washer Service
Judith - Los Angeles, CA
Great efficient service
Vivienne - Los Angeles, CA
Jhovanna - Torrance, CA
Third time successful
Ramune - Rancho Palos Verdes, CA
Rose was very knowledgeable, worked carefully and well. She left my kitchen as clean and tidy as she had found it.
Lizzy - Culver City, CA
Professional, knowledgeable, friendly. Great service.
Ray was fantastic!
Dana - Santa Monica, CA
Ray was fantastic! Called before he arrived- showed up shortly thereafter. He’s was courteous and helpful in answering questions. It’s very unusual to have a great experience when dealing with the service repair business and I can say that Ray was an exception!
The washing machineis not working properly and he won’t be working properly until the my watch and my chin is not working properly and it won’t be wor
Maria - Maywood, CA
Jonathan was knowledgeable and efficient.
Sherry - Laguna Niguel, CA
He evaluated and troubleshooted the problem quickly.
Terrible service - totally unhelpful
Samantha - Los Angeles, CA
They’ve been to my house twice Both times they have refused to service the machines saying I shouldn’t run the machines so often and I shouldn’t wash adult clothing with children’s clothing I shouldn’t wash jeans with shirts or undergarments etc and other nonsensical statements
True - Santa Ana, CA
Victor showed up on time ready to do the job.
Diana - Bell, CA
Thank you for fixing my refrigerator. Everything seems to be working well.
Richard - Long Beach, CA
So far so good! Looks like they fixed my freezer frost issue
Chris Zapeda and support
Robert - Hermosa Beach, CA
We had a troublesome Kitchenaid microwave that Chris Zapeda totally and efficiently repaired under warranty. It is always refreshing to have something usually painful like appliance repair handled so well. Dealing with the office and scheduling was also a great experience. Definitely request Chris Zapeda for any service needs if you can be fortunate enough to book him.
Beverly - Hermosa Beach, CA
Chris is very Knowlwdge, punctual & a generous in sharing knowledge of maintaining the machine. I was very happy with his attitude & service.
Jin - Los Angeles, CA
Susan - Rancho Palos Verdes, CA
Janice - Santa Ana, CA
Went above and beyond. Great service. Definitely would use again.
Diane - Lomita, CA
Joseph - Bellflower, CA
Recommend to all my friends
Ryan - Torrance, CA
Vivian - Santa Monica, CA
The technician was able to remove the object that my toddler had dropped into the lint filter slot. He was kind and helpful and efficient. Unfortunately, the price (not set by him, of course) was steep: over $150. I guess that’s what they mean by ‘kids are expensive’ 😳
Mr.Enrique Martinez gave me excellent customer service!!!
Marci - Carson, CA
Mr. Enrique Martinez is friendly & was very polite to me. He explained everything in detail to me. He answered all my questions clearly. And he eased my concerns. He worked quickly & efficiently. He paid attention to every detail. He took good care of my freezer/refrigerator. And he cleaned up after himself. I also like the way he went over the invoice with me. He was very clear & accurate. He did all the above with a smile! He has a great attitude!! I really do appreciate Mr. Enrique Martinez for his expertise & kindness!!
Dean - Los Angeles, CA
David - Newport Beach, CA
John is very knowledgeable, thorough and did a great job. Highly recommend him! The work was covered by the manufacturer warranty.
Mark - Gardena, CA
He was great!
Elizabeth - Los Angeles, CA
Marilyn - Los Angeles, CA
Ray was very professional, informative and helpful.
Matthew - Irvine, CA
Fast friendly service
George - Long Beach, CA
Fast friendly service
Brian - Torrance, CA
He replaced a part,the washer seemed to start ok but is still broken. Over 3 weeks and i have to wait til tuesday to see a tech . I am sure it will need another part. Another week? NOT HAPPY!!!
Emily - Mission Viejo, CA
Great service with Paradise!
Lynne - Long Beach, CA
Larry was very personable and quickly fixed my microwave:) I am pleased with the service from Paradise!
Jennifer - Los Angeles, CA
I was very happy with the work done to fix my dishwasher door to make it fit again, as well as getting the dishwasher back into the small space it goes in. I know it was a very awkward fit, but the lady that came out, took the time needed to make sure it was fixed, put in place, and secure.
Jude - Costa Mesa, CA
Very competent and skilled.
Harbor - Los Angeles, CA
Technician did not show up
Kathy - Los Angeles, CA
Thank you to our technician for such prompt, courteous and excellent service!
He resolve the problem easily
Ralph - Mission Viejo, CA
He had good product know;edge
Alex - Los Angeles, CA
Gentleman who came to repair was very friendly, explain everything and did it at the fast time
Antonia - Norwalk, CA
Very helpful,answerd all my questions. New the product well. Very happy.
Excellent - My New Go-To Thanks To...
Carlos - Los Angeles, CA
Pablo Villalta, who came and methodically ensured the problem with my washing machine wasn't something that could be easily fixed -- in other words, he tried to save me money and when we confirmed it was faulty parts he helped me decide whether it was better to replace or repair, even though one would have been better for him! In the end, it was cheaper to repair and on the day of the repair, even though the dispatch got the time wrong Pablo remembered my schedule picking up kids, and adjusted accordingly. He showed up and made my washing machine as good as new. If there were anything amiss, I'd surely report it, but this was done 100% professionally with a personal touch. Thank you Pablo!
Kitchen Aid Warrantee Follow Up
Diane - Torrance, CA
Great customer service...Extreamly knowlegable and efficient.
Absolutely terrible service
Susan - Culver City, CA
Four trips more than a week apart and I’m living with a failing refrigerator
Troy - Whittier, CA
The technician was on time which I really appreciate, polite, knowledgeable and quick.
Harbor - Los Angeles, CA
Rose was not only unprofessional but also rude to the tenant. In front of our manager, she made snippy comments to tenant about her being lazy the first time she came to see the washer. The 2nd time she came out, Rose came to office and very loudly, while other customers were in the office, was saying that our tenant was crazy and lazy...that nothing was wrong with the washer. She then proceeded to make negative comments about our maintenance team. She ended the conversation with our office assistant by saying "next time you guys call I'm going to charge you for a nuisance call". Her snarky comments were uncalled for and inappropriate. Our tenant came to complain to our office about her unprofessional behavior as well. This is why the manager requested a new tech when we scheduled work again.
24 crest circle
Ray - Newport Beach, CA
Claudia - Trabuco Canyon, CA
Sean - Los Angeles, CA
They kept me updated about when they’d arrive and they were prompt.
Great Customer service
Angela - Carson, CA
The technician that came out was very professional. He was courteous and knowledgeable
Bishara - Los Angeles, CA
Rashed - Torrance, CA
Sharon - Santa Monica, CA
Fransico was amazing! Very respectable and courteous. He arrived at a great time and notified me when he would be arriving.
William - Seal Beach, CA
Brian - Huntington Beach, CA
Maria - Compton, CA
Robert - Huntington Beach, CA
Great 👍 thank you
Leticia - Gardena, CA
Great Service! Chris was awesome and very knowledgeable!!
Noel - Bell Gardens, CA
Barbra - Redondo Beach, CA
Had to wait several days for an appointment and then a week more to get parts but in the end I am happy with the repair as well as those who did it.
Bruno - Los Angeles, CA
A perfect repair
Laurie - Santa Monica, CA
Pablo is the best
VERY GOOD SERVICE
Alex - South Gate, CA
Eric - Hermosa Beach, CA
A quick and easy service visit.
Mikki - Huntington Beach, CA
Johnny Hitchman was on time and identified and solved our refrigerator problem quickly. He demonstrated to be very knowledgeable with all products and even gave a few tips on keeping our Whirlpool dishwasher in top shape as well.
Thanks for working with my time schedule,
Rosalind - Gardena, CA
Don - Huntington Beach, CA
Johnny did an excellent job. I would use him again.
Monica - Newport Beach, CA
Johnny was very nice, very knowledgeable, positive attitude. Very pleasant.
Kamini - Irvine, CA
Kathleen - Los Angeles, CA
The repair person came well within the time frame. He was upbeat and cordial! He did a quick repair on my washer and it was covered by my warranty. A win-win!!
Great Service, Repairman was knowledge and very helpful with my questions t hat I had regarding the operation of the washing machine.
Marie - Lakewood, CA
Repairman was early and very pleasant. He did a quick and efficient repair and explained everything to me.
Rene - Maywood, CA
Ron - Cypress, CA
Something went wrong in with my settings. I could not program my oven to heat up anything over 260. Ir was a little pricey considering it was just a matter of resetting the panel on my stove top. I do not fault the service guy, but realize it's a standard price Paradise charges for the service call
Phyllis - Gardena, CA
Manju - Los Angeles, CA
MG - Long Beach, CA
The technician was able to replace the torn gasket on one of my refrigerator doors. It was a quick process taking only about 20 minutes from the time he arrived to left. He called and arrived after noon even though my 3 hour window was from 9 AM to noon. I get that it is hard to anticipate how long each visit will take and I was happy that he had this completed before 1 PM. This was covered by warranty so I did not incur the costs.
Jonathan was so nice and did a great job
Jill - Newport Beach, CA
I was extremely pleased with his professionalism and service
Shawn - Redondo Beach, CA
Enrique Martinez was very professional and provided good communication and great customer service!
Ryan - Torrance, CA
Chris did a fantastic job. He was thorough and the machine is working great now!
Great service and repairman.
Patricia - La Mirada, CA
Ramon was a friendly and warm individual...he was very helpful and willing to do whatever it took to get the job done. Good employee to have to represent your company. Very satisfied customer.
Great service, Technician courteous & knowledgeable
Penny - Huntington Beach, CA
Ongoing issue from when I bought new fridge.
Ophelia - Mission Viejo, CA
Well let's see if my issues will get resolved as all the other repairs for about 1 1/2 have not resolved my ongoing issues with this fridge. Won't really know if issue fully resolved for a while until I use it more.
Marcela - Inglewood, CA
Richard - Santa Ana, CA
Nice man. Discussed washing machine with my wife. She wasn't sure he knew all the answers to her questions about the ? performance of this new Whirlpool
Very Good Service
Robert - Gardena, CA
The service provided by Paradise Appliance was very good.
Patricia - Huntington Beach, CA
Excellent service and knowledgeable filed service. arrive o time and was able to resolve the issue with the appliance rather quickly and well..
Very efficient & thorough
Hector - Redondo Beach, CA
Very specific detail service. I hope the new replacement part works.
Lainie - Los Angeles, CA
Judy - Rancho Palos Verdes, CA
Great customer service. I would call them again.
Betty - Gardena, CA
Diane - Los Angeles, CA
Great great service
Norene - Newport Beach, CA
Clorox became evident in various loads
Conception - Inglewood, CA
Impressed at Rose's knowledge of my washer and dryer.
Carol - Los Angeles, CA
Was very pleased with technician and service
Leonard - West Hollywood, CA
The company was excellent in providing shorter show window and technician called 30 minutes prior. Mr. Garcia has a very friendly attitude, was able to answer my concerns and provide solutions to the problem. He is a real asset to the company. The visit was covered under warranty by Whirlpool.
George - Rancho Palos Verdes, CA
Sante - Gardena, CA
Three service person was very efficent and fast. Very pleased.
good repair work, but lacks cleanup and communication
Angel - Santa Monica, CA
it is difficult to schedule a window time frame service calls with you. you state you will call us on the day of the service to provide a window, but that means we cannot plan our day until you call us that same day with a window. and, the window about 4 hours (half a day). also, your tech did not clean up after they made the repairs. he left the broken parts and boxes in the space which we had to clean up ourselves. his response when i called him was "I thought you wanted to keep the broken parts". really??? at a minimum, we should have been asked if we wanted to keep them, rather than him just leaving the trash in the space and not asking at all. also, we were not given a repair price for this work prior to the work be conducted.
Michael - Los Angeles, CA
IKEA Nutig Refrigerator Service
John - Long Beach, CA
Quick service, technician Victor very helpful.
Carol - Cypress, CA
Repair was done well
Customer - Westminster, CA
Took a couple of weeks to get the replacement part in, but the repair was done well.
Mehrangiz - Los Angeles, CA
Visit and find the problem of oven . But mending was more higher than changing the stove.
Great experience, wonderful service
Marie - Redondo Beach, CA
The man who came was polite and very knowledgeable. He knew immediately what the problem was and explained it to me
Larry - Los Angeles, CA
Dj - Los Angeles, CA
Mary - Downey, CA
Great Service and very clean and neat.
Frank - Palos Verdes Estates, CA
We specifically requested Rose. She's highly knowledgeable, great to work with, and get's things fixed in a timely manner!
Gary - Gardena, CA
Very easy to set up appointment. Repairman was efficient and did an excellent job.
Pam - La Mirada, CA
Our tech was on time and friendly. He had the repair done in no time and demonstrated that it worked correctly. The part was under warranty so there was no charge for the service. ☺
Ed - Santa Monica, CA
Great service. Knowledgeable technician.
Brian - Huntington Beach, CA
Great service. Knowledgeable technician.
JS - Los Angeles, CA
Arnold Sr & Arnold were very knowledgeable and experienced and took care of the problem very professionally and quickly.
Teresa - Aliso Viejo, CA
Very happy with the service provided. The technician was very professional and knowledgeable about my washer and dryer. Would definitely recommend Paradise.
Jim - Manhattan Beach, CA
Julia - Los Angeles, CA
Professional, competent, courteous
Doris - Inglewood, CA
The service technician was prompt, courteous and professional. He demonstrated conscientiousness in diagnosing the issue.
Juventino - Pico Rivera, CA
Judith - Long Beach, CA
Mr. Preston called ahead, was on time, very professional and very friendly.
Tycha - Los Angeles, CA
Service was under warranty
Tracy - Mission Viejo, CA
Great customer service! On time, efficient, and cleaned up before leaving.
Lazy not icen willing to check anything
Erika - Los Angeles, CA
Annoyed with his service
Great service - very quick, fixed the problem
Ashok - Ladera Ranch, CA
Sharon - Cypress, CA
Paradise came out and said that the ice maker was dead. Ordered a new one and came out a week later and installed the new ice maker. We still don’t have any ice. Have to make another service call.
My experience was very good. They found the problem right away.
Carlin - Los Angeles, CA
I found the repairman to be very credible. The previous repairman was awful. His diagnosis was in correct and he never came back or called with the items he said he needed to repair the refrigerator. Paradise, Whirlpool repairman, gave correct diagnosis to the problem and came back to fix it. Not only did he fix the problem the refrigerator is working.,,
Mike - Inglewood, CA
Raymond was the second technician I called to fix the problem. First came out and said nothing could be done. Raymond knew right away what the problem was and recalibrated the refrigerator.
Mary - Bellflower, CA
Joyce - Carson, CA
he was great
Louise - Los Angeles, CA
He was great, very knowledgeable. I am rating him, not the issue with waiting until the part came in, which I was told was back ordered.
Great service, but...
MAG - Pico Rivera, CA
The tech was fantastic. Super nice and very knowledgeable. The cost of the repair was overpriced and it took a little too long to get the part and the service scheduled. Not reflective on the tech at all. It's more on the company itself.
Sue - Redondo Beach, CA
Ronald - Seal Beach, CA
Larry provided great service and showed that he cared about customer service.
Johnann - Downey, CA
The office staff should have updated me with respect to an approximate time the service person would arrive.
Amber - Los Angeles, CA
Was friendly and able to fix the washer fast!
Great fast service
"Whiddenduplicate - Hawthorne, CA
My service tech was great. Kind, fast, safe and educational
Patrick - Torrance, CA
competent and honest technician
Dana - Long Beach, CA
Person showed up on time, expained everything i needed to know before fixing washer
Professional, prompt, friendly
Megan - Hawthorne, CA
Robert was great! He showed up on time with parts needed in hand. He fixed our oven quickly. He was friendly and curtious. I was very happy with how this service call went! Thank you for your help Robert.
Subash - Cerritos, CA
On time service
Great and fast service
Manny - Lakewood, CA
Donna - Fullerton, CA
Worked to apply warranty. Thank you.
Kristen - Huntington Beach, CA
Carolyn - Bellflower, CA
Sara - Norwalk, CA
Technician was very detailed and too the time to explain what he was doing.
Devona - Los Angeles, CA
Great experience, he answered all my questions amazing service. Thanks Mr Robert!
Cornelis - Torrance, CA
Mary - Newport Beach, CA
I have been looking foir a really good appliance Company and I finally found it in your company. Jonathan was so nice, knowledgeable , and researched and fixed the issue without needing any parts like previous company had told me. EXCELLENT SERVICE!
The service rep was punctual and friendly.
Carol - Cypress, CA
The problem was partially corrected . he was able to fix the building ice problem. The freezer light still does not come on when the drawer is open.
Washer Machine Repair
Oscar - Bell Gardens, CA
I’m totally satisfied with the service of Paradise Appliance, Great Service 👍
Maureen - Dana Point, CA
Great service! Courteous and helpful!
Sue - Los Angeles, CA
Called on his way, very professional and kept working to figure out the problem.
Gladis - Inglewood, CA
It was a great service.
Yumi - Cerritos, CA
Technician came on time and quickly changed parts and made it work. The technician answered all the questions that I had and was so friendly
Dish washer stop draining
Rudolph - Los Angeles, CA
This was a dishwasher repair, it was taken care of on the date and time promised, it was fixed and the repair man did a really good job. Couldn't bea
Gerald - Huntington Beach, CA
Michel - Beverly Hills, CA
Understand the problem
Kenneth - Torrance, CA
Karen - Gardena, CA
Wendy - Cypress, CA
Great service!! Very professional and knowledgeable service tech!!
Jeule and Daniel - Irvine, CA
Francis was honest and conscientious. He was unable to fix our washer and dryer because the parts that were sent to us were both damaged. He went over the best way to go about getting things handled and what our next steps would be. Great service!
Buford - Los Angeles, CA
Great service this time around
Greg - Lomita, CA
It was on time and explain everything great service
Jose - Los Angeles, CA
It was a great experience and I’m so happy
Marilyn - Los Angeles, CA
Absolutely Great service!!
Behrooz - Irvine, CA
Fast, nice behavior and professional services.
Washing machine service
Jon - Santa Monica, CA
GMS - Compton, CA
the technician that service my dishwasher was courteous, professional, and fast
Lizbeth - Lakewood, CA
Scott - Irvine, CA
Whirlpool Refrigerator Repair
Tracy - Los Angeles, CA
Mark: Excellent service very professional
Mark - Torrance, CA
Rose was very professional and efficient. She diagnosed a problem immediately and was prompt in returning with all the parts needed to fix the problem. She was amiable, polite, and has a great sense of humor. When our next appliance breaks, we will call paradise and request Rose as our repair person.
very efficient and knowledgeable
Peter - Laguna Beach, CA
I cannot comment on price since this was covered by warranty.
Great repair techs
Kristin Gillard - Long Beach, CA
Charles - Long Beach, CA
Great and super quick response
George - La Palma, CA
Email quick response
Allen - Cerritos, CA
Sonia - Los Angeles, CA
Richard - Irvine, CA
good service. will need to come back though.
Lizbeth - Bell, CA
very good and efficient ,fast,polite
Benjamin - Los Angeles, CA
Gloria - Los Angeles, CA
Technician was really helpful
The service was very good, the price was a little steep.
Virginia - Norwalk, CA
The worst experience!
Maribel - Long Beach, CA
I've had a terrible experience with the companie's technician, Ramon Heredia. Horrible customer service, very rude and unprofessional. Issue after issue arose. I was so fed up in the end, I had to fix the problem myself.
Great Service, Knowledgeable Technician
Ann - Los Angeles, CA
Derril - Bellflower, CA
The technician was great, however we are still having issues with the refrigerator
Karen - Los Angeles, CA
Called out technian to fix oven internal temperature gauge, which has not worked since we got oven last year. Tech could not solve problem, ordered parts and told us he would return Dec. 24 with parts to fix (before we hosted Christmas dinner). We requested window of 8-10 a.m., but schedulers put us for 1-4. I returned home at 12:15 to phone call message that he came early, and found part had been put through mail slot. Calls to tech and office were unanswered and then later told it was too late, so no effective thermometer for Christmas turkey. Rescheduled for a few days later, tech then called day of appointment to say he had wrong part, canceled appointment. Rescheduled again for next week.... we will see....
Excellent, clean, & efficient.
William - Santa Monica, CA
Sarkis is a pro. As a General Contractor in Santa Monica, I understand the value of quality employees and would love to have him on one of my crews!
Darlene - Los Angeles, CA
Definitely knew what the source of the problem was and had it fixed in no time.
Sukari - Hawthorne, CA
The scheduling was an issue both times and my appointment was changed the first time and the second time the appointment wasn’t right but in the end it worked out. Chris was great, though he wasn’t given any notes from The previous guy so he had to trouble shoot again (waste). Would be best for paradise to give their workers as much info as possible. There was an issue with the charge but we worked it out and I thankfully have a working dishwasher! I admit when whirlpool contacted me that they would give me the part I needed for free I asked them to set me up with a different repair company (I didn’t want to use paradise again) but I figured it would be best because of continuity (but my guy didn’t even get work notes from the previous guy two weeks before). In the end I’m just happy to have a working dishwasher. Chris was great but my overall experience with paradise was mediocre, there is room for improvement for sure.
Maytag stack washer and dryer
Edward - Inglewood, CA
Charles - Lomita, CA
Pamela - Signal Hill, CA
Chris was great! Day after Xmas at my door First thing in the morning with a big smile wanting to help my leaky dishwasher from flooding the floor anymore. Just an awesome guy with a smile and a helping hand he was wonderful but gladly have him back again. He fix the problem that the prior service man did not install right thank goodness for Chris 💫👍
Adriano - Newport Beach, CA
whirlpool Washing machine
Amanullah - Cerritos, CA
Michael - Redondo Beach, CA
Clean cut serviceman.
Stove flame clogged
Michael - Westminster, CA
Way too expensive for cleaning up
Richard - Palos Verdes Estates, CA
It is comforting to know that when your organization shows up for a repair, it's done correctly, thoroughly, professionally, etc. Thanks, guys.
Howard Berry - Rancho Santa Margarita, CA
Did not look under unit