Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 3245 customer reviews

Map of Irvine, CA

Great




Review of Paradise Appliance Service


Map of Trabuco Canyon, CA

Great service




Review of Paradise Appliance Service


Map of Bellflower, CA

Robert Sims is Awesome!




Review of Paradise Appliance Service

Mr. Sims is a "Very Valuable Employee of High Caliber". Robert, Mr. Sims called a head and was on time, every time. That's very important. He is very professional, explained what needed to be done and cleaned the working area. He showed real concern about fixing my Maytag washing machine which he did. I know it may not seem like a big deal but I have a disable child and I need to wash at home. I can't take my child and my clothes to the laundromat so for me, this was and is a very big deal. Thank you Mr. Robert Sims.


Map of Fountain Valley, CA

Great service




Review of Paradise Appliance Service


Map of Newport Beach, CA

Personable tech




Review of Paradise Appliance Service

The tech was extremely personable but it turns out he and his company do not work on these refrigerators. He was very honest and went back to Maytag which then referred another company


Map of Los Angeles, CA

Your service is crap




Review of Paradise Appliance Service

I’m still not satisfied with your wannabe repairs you guys still haven’t fixed I need you guys to come out again for the same thing


Map of Los Angeles, CA

Prompt, courteous and effective service!




Review of Paradise Appliance Service

This turned out to be an unusual and complex repair requiring replacement of two motors. Mr. Garcia did the needed diagnosis, promptly ordered the new motors and delivered and installed them on schedule within two days, keeping me informed at each step. Great service!


Map of Irvine, CA

KitchenAide refrigerator repair




Review of Paradise Appliance Service

This company and Technician are great. I give them 4 stars because we had to wait serveral days before they could come out. I realize everyone is busy, but I thought there would be a priority since the unit was not cooling. So 4 stars. After 2 and 1/2 years our $3999.00 KitchenAide refrige was not cooling. Warranty was out we were told by Whirlpool. Fortunately we had a insurance policy. Technician Ramon Heredia came out said the lower freezer condenser was ice and that we needed to pull the plug and let sit for 48, then turn it on for 24 hrs to let the temperature set. Three days later we reluctantly put some food in. The cause may have been door left open which iced the condensor. I disagreed with Ramon because there is door alarm that sounds if doors open. Maybe it happened I don't know. We followed Ramon procedure, lost most of the frozen food and all the produce etc. In the ops manual they state if problem unplug the unit, It does not say 48 hrs. Ramon is very professional and courteous and explained why the 48 hrs is best. We could have saved him the service call. We were told that this should solve the problem. More to follow.


Map of Garden Grove, CA

LARRY WAS GREAT




Review of Paradise Appliance Service


Map of La Palma, CA

Great service




Review of Paradise Appliance Service


Carlo




Review of Paradise Appliance Service

My experience was horrible. I was without a Refrigerator for three weeks. I got mixed information from your customer service reps.


Great and helpful service




Review of Paradise Appliance Service


Very helpful




Review of Paradise Appliance Service

Thank you Larry I appreciate you coming out to check out my fridge


Great customer service!




Review of Paradise Appliance Service


Kate




Review of Paradise Appliance Service

Fantastic service. Very helpful in giving suggestions to maintain the life of our dryer. Kind & courteous!


Excellent Service




Review of Paradise Appliance Service

Great service by Victor, he's a true professional and knows exactly what he's doing!


Jenifer




Review of Paradise Appliance Service


Bad




Review of Paradise Appliance Service

The technician had to make a couple of phone calls because he couldn't understand the problem let alone fix it. He left with the problem still in existence.


Great service




Review of Paradise Appliance Service

Prompt service


Friendly & Professional




Review of Paradise Appliance Service

Excellent service!


Great Service - Hope it lasts.




Review of Paradise Appliance Service


Dryer up and running now




Review of Paradise Appliance Service

Great service by the serviceman Chris. He was efficient and quick. I’d recommend and hire them again.


Efficient service




Review of Paradise Appliance Service


Informative! Provided clear feedback based on the questions I asked.




Review of Paradise Appliance Service

Informative! Provided clear feedback based on the questions I asked.


Excellent work.




Review of Paradise Appliance Service


Fast, effective, friendly




Review of Paradise Appliance Service

Jonathan did a great job fixing the dishwasher. He was friendly and effective at the job.


Washer ownerf




Review of Paradise Appliance Service

Great service


very professional staff and service




Review of Paradise Appliance Service

I was impressed with the knowledge and politeness of the technicians.


Erwin




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Pleasant, thorough, and answered all my questions!


Danila parra




Review of Paradise Appliance Service

Perfect


Lise




Review of Paradise Appliance Service

Good


Ugly services




Review of Paradise Appliance Service

He did very lousy job and rush


Good services




Review of Paradise Appliance Service

This guy did the good job and repaired carefully


Great service on time




Review of Paradise Appliance Service


Dave




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

All was good with him coming out and finding that our washer was ok. Thank you so much


Great service




Review of Paradise Appliance Service


Curtious and efficient




Review of Paradise Appliance Service

On time and extremly helpful and gave helpful maintenance suggestions


Awesome service




Review of Paradise Appliance Service

Chris was extremely professional. We could not be happier with the service he provided. Chris was on time for the appointment and kept us informed in every aspect of his service. Outstanding


repair of stove




Review of Paradise Appliance Service

work was done, slight problem with scheduling times


Refrigerator Ice Maker Not Making Ice




Review of Paradise Appliance Service

Fast service.


Refrigerator Ice Maker Problem




Review of Paradise Appliance Service

Professional. Knowledgeable and took care of the issue quickly.


Fixed the problem and more




Review of Paradise Appliance Service

Extremely knowledgeable, also fixed my uneven doors


great service




Review of Paradise Appliance Service

Showed up on time repaired washing machine ppump


Refrigerator repair




Review of Paradise Appliance Service

Great technician! Good service!


Great service




Review of Paradise Appliance Service


Efficient knowledgeable and friendly service technician




Review of Paradise Appliance Service

I’m very satisfied with the service from paradise. I am not up on my appliance repair knowledge and the technician was informative and trustworthy. Thanks


Excellent service




Review of Paradise Appliance Service

Excellent service.


Yes




Review of Paradise Appliance Service

Preston was professional and helpful. He was a great communicator and kept me informed on his arrival time. Very impressed.


Great service




Review of Paradise Appliance Service

Great service.


Great service




Review of Paradise Appliance Service


No




Review of Paradise Appliance Service

We need more effort and explain, more carefully to fix.to rush to finish.compleately did not fix.I can not trust him.I think


Great service




Review of Paradise Appliance Service


Ted




Review of Paradise Appliance Service

Great service!!


Great service




Review of Paradise Appliance Service

He took his time to fix the issue.


Great Service!




Review of Paradise Appliance Service

Jorge was great and listened to my concerns. He took the time to run the dryer for some time to make sure problem was resolved.


Good job




Review of Paradise Appliance Service

Ok


Jesus




Review of Paradise Appliance Service

Excelent


The response time was terrific !! The correction on the dishwasher was made. It was not the machine it was a plastic piece probably off a cup that lo




Review of Paradise Appliance Service

I am on vacation and don’t have the serviceman’s name’ but he was prompt, cleared the problem and left shortly afterwards He has an A plus personality and is an asset to your company.


see below




Review of Paradise Appliance Service

The service man was great! Our product, the dishwasher is not.


Not pleased




Review of Paradise Appliance Service

Still waiting for return call that I put in 5 days ago, 1 hour after Chris left. I was assured that I would get a return call shortly. Meanwhile my fridge continues to leak water as my wooden floor gets ruined. Going to cost someone a lot of money.


Washer Service




Review of Paradise Appliance Service

Ramon was early to the service appointment. He gave me good tips to prevent problems with my washer operations


Excellent !




Review of Paradise Appliance Service

Very professional ! Came out twice to try to repair a product that was defective. I appreciate all the troubleshooting.


New Whirlpool Refrig ice make




Review of Paradise Appliance Service

I still feel my ice maker is delayed and the touch has to be too hard. The tech did not agree but I’m the customer and use it everyday.


Refrigerator




Review of Paradise Appliance Service


Pleasant and quick service




Review of Paradise Appliance Service

Victor was prompt, and knew exactly what to do to fix the issue with my refrigerator. He was courteous, friendly, and knew what he was doing. Thanks, Victor!


Great




Review of Paradise Appliance Service


Wonderful repairman




Review of Paradise Appliance Service

We have several repairmen working on our terrible Kitchenaid appliances, but this Pablo is the first that I thought knew what he was taking about.


Professional service




Review of Paradise Appliance Service

Technician professionally diagnosed problem, updated us, and we were very pleased with his service.


Great service not awesome price




Review of Paradise Appliance Service

Overall he did a good job. So far works fine


Great service Rose knew exactly what she was doing very courteous and professional




Review of Paradise Appliance Service


Poor service




Review of Paradise Appliance Service

Repair person was not engaged with answering any questions we had. He did not speak to us and did not address any questions and concerns with the affected appliance. He did not speak unless he needed the signature. Poor customer service, however, he did fix the appliance.


Great Job




Review of Paradise Appliance Service

Repair person worked hard and found the problem


Not Worth It!




Review of Paradise Appliance Service


Great mannerisms




Review of Paradise Appliance Service

Professional


Still broken




Review of Paradise Appliance Service

Job was not completed. Works for few cycles then broke again.


Professional and courteous




Review of Paradise Appliance Service

Paradise appliance did not disappoint. All the techs are terrific.....I would have to say that Francis more than lives up to his Master Tech title! It’s no wonder that he is in high demand. Laura, in customer service was stellar. I would definitely recommend Paradise.


Kitchen Aid Fridge




Review of Paradise Appliance Service

Great people and good service


Robert




Review of Paradise Appliance Service


Jeff Remer




Review of Paradise Appliance Service

Technician was knowledable, professional and a nice person.


Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Great service




Review of Paradise Appliance Service

Awesome


Second time they came out was great




Review of Paradise Appliance Service


Lisa




Review of Paradise Appliance Service

On time, thorough and helpful


dryer repair




Review of Paradise Appliance Service

Excellent service. John diagnosed the problem with our dryer, explained the fix needed including replacement parts carried in his truck, gave us a reasonable price estimate immediately, and then repaired our dryer expertly--all within 30 minutes of arrivial..


Great service your service man was very informative




Review of Paradise Appliance Service


Miguel




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Jim




Review of Paradise Appliance Service

Great experience


Jesse




Review of Paradise Appliance Service

Great service!!


Nicole




Review of Paradise Appliance Service

The service tech was knowledgeable, polite and neat. Scheduling an appointment is changing let customers provide a best time window to avoid cancellations. A robo call at 6:45 at night is not convenient for anyone who works out of the house.


Great service




Review of Paradise Appliance Service

Great communications beforehand on the service appointment and was able to solve the issues promptly and hassle free.


Great Service




Review of Paradise Appliance Service


GREAT SERVICE




Review of Paradise Appliance Service

Our experience with the product was a nightmare. We received two dryers both defective. Then Jonathan (Super man) to the rescue. He handled each situation with perfection and eventually solved all our problems. When I had my own company Iwish I had a guy like him. He is sure an asset to your company. He is the very very best John Peterson


Same Old, Same Old




Review of Paradise Appliance Service

I got a repeat of my June 27th service that didn't work. This time, the problem was back the next day. The first time, the problem took two weeks to return.


Dan




Review of Paradise Appliance Service


great service & price will use you co. again.




Review of Paradise Appliance Service

Jonathon was on time & is a strong asset to your business & has a positive attitude about you company, & fixed the problem correctly the first time.


Kdte Dishwasher Repair




Review of Paradise Appliance Service

Chris shows up when scheduled. If a problem, he calls to tell you about the delay.


Great




Review of Paradise Appliance Service


Professional Service




Review of Paradise Appliance Service

The service repairmen was on time and very professional. He was also very knowledgeable of the appliance and helped get me a little discount as the warranty for my dryer just ran out. I would use this service and repair company again.


Try a little harder




Review of Paradise Appliance Service

Poor at best


Jorge




Review of Paradise Appliance Service


Awesome technician




Review of Paradise Appliance Service

Very courteous, explained everything, left everything clean. Great service.


Best service man I've ever had!




Review of Paradise Appliance Service


good service




Review of Paradise Appliance Service


Edi - Paradise Appliance




Review of Paradise Appliance Service

Edi was able to fix our add cleaning problem. Made sure everything else with our ice maker was working properly.


Great Service.




Review of Paradise Appliance Service


Jim




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great Service...issue resolved.




Review of Paradise Appliance Service


thorough, timely, very informative, polite..great service




Review of Paradise Appliance Service


Excellent technician




Review of Paradise Appliance Service

Timely, efficient and professional.


Just “OK”




Review of Paradise Appliance Service


Top Notch Service!




Review of Paradise Appliance Service

Larry was knowledgeable, efficient and friendly. I appreciate what he did to determine the extent of my problem and fix it so effectively. Paradise is fortunate to have a man such as Larry to represent them to the public.


Friendly and competent




Review of Paradise Appliance Service


Great Service = Happy Customer




Review of Paradise Appliance Service

Great guy. On time. Good communication skills. Polite. Knowledgeable.


Great service, nice guy.




Review of Paradise Appliance Service

Enrique showed up on time, was considerate and knew what he was doing.


Freezer motor replacement




Review of Paradise Appliance Service


Lupe




Review of Paradise Appliance Service


Oven repair




Review of Paradise Appliance Service


Excellent and timely service. Technician was very knowledgeable and courteous.




Review of Paradise Appliance Service

Excellent service


Great job




Review of Paradise Appliance Service

Very good service.


Did not fix my frig




Review of Paradise Appliance Service

Bad diagnostic


great job




Review of Paradise Appliance Service

robert came in assess the problem and fixed it.


Ricky H




Review of Paradise Appliance Service

Great people great service would love to work with them


Excellent Customer Service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

They do a good job


Awesome service




Review of Paradise Appliance Service

Best, most courteous service


Nice




Review of Paradise Appliance Service

Not done yet


Francis was great. Personable, knowledgeable, and was able to totally fix the problem.




Review of Paradise Appliance Service


Waiting for receipt




Review of Paradise Appliance Service

The receipt you gave us shows amount paid $0.00 Balance $260.00. Please send me corrected copy. Thank you.


Adela




Review of Paradise Appliance Service

Oriale Preston was very fast to pin point the problem and was very informative Thank you very much for all his help . Oriale Preston was the Best Technican we ever had . 🙏


Fantastic Service




Review of Paradise Appliance Service

On time, Efficient Knew exactly the problem and handled it expertly!!!!


Raymond Jackson




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very nice & polite


Awesome service tech!




Review of Paradise Appliance Service

Great interface with technician. Dishwasher working great again. Kitchen left neat and clean.


Great Service




Review of Paradise Appliance Service

Requested service for newly purchased Whirlpool refrigerator. Victor provided professional and honest service and feed back on our appliance and ensured it was hooked up properly. Impressed with professionalism in Paradise company's response to service request and timely updates for appointment time.


Great service, good communication, got the job done!




Review of Paradise Appliance Service

Very good


Great Service




Review of Paradise Appliance Service


Ramon was great.




Review of Paradise Appliance Service


Denise




Review of Paradise Appliance Service

Larry was excellent- knew his product - was able to identify the problem and Resolved it quickly- very personable


Great service




Review of Paradise Appliance Service


Jimmy




Review of Paradise Appliance Service


Great result




Review of Paradise Appliance Service

Very attentive


Ilyas




Review of Paradise Appliance Service


Knowledgeable and great service




Review of Paradise Appliance Service


Tristan




Review of Paradise Appliance Service

Tech did a good job fixing the problem but the comments he made in regards to how the problem developed by putting the blame on myself and my family was not called for, it was kind of upsetting to hear him just assume that we were the cause of the problem rather than doing a through search for the true problem. I think that his customer service skills could be a little better.


Good technician,




Review of Paradise Appliance Service

Jorge was able to find cause of the noise in our new Whirlpool French door refrigerator. He ordered a new part and came back and fixed the problem. He also is a very nice person.


Glenda




Review of Paradise Appliance Service


Jacome




Review of Paradise Appliance Service

Good job


Great service




Review of Paradise Appliance Service


Okay service




Review of Paradise Appliance Service

It was an okay experience


Mr. Jackson had an insightful understanding of the problem and excellent communicated it effectively. Please read my opinion below. IMPORTANT!




Review of Paradise Appliance Service

To: Survey, Paradise Appliance Service Service Comments: Raymond Jackson’s service on KitchenAid Refrigerator; Model: KSCS23FTMS01; SERIAL: SU2626156 Raymond Jackson helped us considerably. KitchenAid side by side refrigerator has not worked correctly since it was new, several years ago. After having been serviced (by a different company) while still under warrantee, it has been worse. The door sealing and closing mechanisms have not worked correctly since new. Raymond Jackson, a service agent from “Paradise Appliance Service” came to our house on Tuesday, July 16, 2019 and offered the long-awaited analysis of the problem that our side by side refrigerator has been exhibiting while it was under warrantee (years ago). He concluded that the wrong door was replaced in our refrigerator side, and the door was replaced incorrectly. It does not close correctly, and the freezer side door is a problem, as well. • We contacted KitchenAid about 6 months after purchase; the refrigerator was still under warranty at that time. They referred us to an independent contractor service company, Active Appliance, as their KitchenAid technical support. We showed them that the door was not sealing properly, and we were hearing a consistent “whine” from the fact that air was escaping from inside the refrigerator side of the unit. After multiple visits and replacing 4 varied parts, it made no difference. Then, the service agent informed us that we needed a new door for the refrigerator. • Raymond Jackson helped us to learn that an incorrect door was installed, and it was installed improperly; it has never worked correctly. Air has continued to escape slowly from the unit. The door does not close by itself. Raymond has informed us that a bottom hinge and spring mechanism inside the door is the process by which the door is to close by itself. The lower hinge and spring of the door are damaged. If we do not remember to close the door completely against the frame, the unit becomes warmer inside, oftentimes 10-15 degrees before we “catch” the problem and push the door against the frame. • Upon discussion with Raymond and measuring the door, we have discovered that the replaced door is the wrong size for our refrigerator. The door is too long and too thick for the refrigerator that we purchased. The replaced door clearly protrudes next to the refrigerator freezer door. • AND, upon opening and closing the refrigerator’s freezer door, the refrigerator side door OPENS by ITSELF and remains open! • During Raymond’s visit, we learned that the bottom door hinge and spring components that we need are internal portions of the complete door. If we were to choose to fix the problem, it is required for us to purchase the complete door ($1400+!). And, we have learned that the door is NO LONGER AVAILABLE. We are concluding that KitchenAid unit was a problem upon delivery to us (possibly it was bad from KitchenAid OR possibly the sales or delivery company dropped it and bent the frame or the door… who knows?). What can be done at this time? Thank you for your consideration. Ben Greco 7847 Stewart Avenue, Los Angeles, CA 90045 (310) 337-1099, Home (310) 486-8440, Mobile bengreco@ca.rr.com


Referred appropriately to someone else




Review of Paradise Appliance Service

They were very good at quickly identifying the problem, letting me know that they did not perform the work, and telling me what specialist I would need. They were very helpful.


Freezer Repair




Review of Paradise Appliance Service

First time sowed on time second time delay and appointment changed


great service




Review of Paradise Appliance Service

knowledgeable


Great and fast service




Review of Paradise Appliance Service


Bin




Review of Paradise Appliance Service


Raymond Jackson




Review of Paradise Appliance Service

ray was fabulous, smattered, and super helpful--he saved me from buying a new dishwasher. Great trouble shooter.


Scratched my floor then never finished the job




Review of Paradise Appliance Service

The repair person showed up and didn't have the right parts, they had to be ordered. He then came back two weeks later but also fixed 75% of the problem. He RAN OUT OF PARTS! Told us he'd come back in 2 weeks. Meanwhile, he didn't realize how to move the refrigerator out and SCRATCHED OUT FLOOR! Badly. He felt terrible, which made me feel less upset about it, but then he NEVER SHOWED BACK UP TO FIX THE REST OF IT!!! Disaster. Do not use this place.


Frances




Review of Paradise Appliance Service

My refrigerator was freezing everything and was just under a year old so Home Depot sent out this appliance company out to repair it. He exchanged the thermostat and it is no longer freezing in the refrigerator.


Great service




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service


Mrs




Review of Paradise Appliance Service

Great service especially the young man who came out, very courteous and explained everything he was doing!


Great Service




Review of Paradise Appliance Service

Larry was on time and friendly. I would recommend him to friends.


Warranty service




Review of Paradise Appliance Service

Good service. Fast. On time. Courteous.


Excellent service




Review of Paradise Appliance Service

Since appliance wasn't repairable, technician instructed us on what would happen next with our contract. Contact was made within a few days and a refund is forthcoming.


Excellent & friendly service!




Review of Paradise Appliance Service


Range repair




Review of Paradise Appliance Service

Chris is very professional, called to give us updates on the issue, did a full analysis of the issues at hand prior to coming and had the solution to repairing and installing new hardware. He called ahead of showing up letting us know his ETA. He is extremely courteous and highly professional. Dr. Steve Bernstein


My experience




Review of Paradise Appliance Service

Great service


Maytag Repair




Review of Paradise Appliance Service

Great professional service!


Jacky Godo Kiss




Review of Paradise Appliance Service

Unfortunately I spent $109 for nothing. I had requested a new coin box but because the drier was 2014 it was apparently not available. I had to again call CSC a very unsatisfactory company I have had to deal with before. Mr Jackson was kind and sympathetic,but not able to fix my problem. It would have been more helpful to be told it would be cheaper to buy a whole new machine


great service!




Review of Paradise Appliance Service


Total professional and respectful




Review of Paradise Appliance Service

Enrique couldn't have been nicer,got right to work and knew his business.His explanations with spot on.


JennAir repair




Review of Paradise Appliance Service


Great Tech




Review of Paradise Appliance Service

Enique is a great tech he spends time to explain what is going on with our appliance.


Pamela




Review of Paradise Appliance Service


Excellent Service, Completely Satisfied




Review of Paradise Appliance Service


Did not fix it




Review of Paradise Appliance Service

It’s been more than a month and they still haven’t fixed my washer. I AM NOT HAPPY!!!!!


Thorough job




Review of Paradise Appliance Service

Oriale first listened to my description on how the fridge ice and water dispensers were not working as well as the door not closing properly. He then checked the functionality of the ice and water dispensers. He also checked the fridge door. He figured out the fridge not closing properly caused the ice and water dispensers to not work. So he made the adjustment to the door. Now they are working like they are supposed to. Oriale was very thorough and made sure the problem was solved.


Great service




Review of Paradise Appliance Service


Great customer service




Review of Paradise Appliance Service

I had a pretty good experience


Carias




Review of Paradise Appliance Service


Could have been better but have had worse




Review of Paradise Appliance Service

The service guy was nice but said since my machine didn’t have an error code it was fine. He did try a lot however it wouldn’t turn on or do anything so I’m not surprised it didn’t have an error code.


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Francis and Chris were both on time, and professional. We were very impressed. Thank you!


Great service




Review of Paradise Appliance Service

Very helpful


Kdte Dishwasher repair




Review of Paradise Appliance Service

Kdte Dishwasher is Lemon 🍋 Chris, very knowledgeable and excellent research of or Dishwasher. He will return


Cordial and Competent




Review of Paradise Appliance Service

He knew the problem immediately. Shared information about our new refrigerator. We were very satisfied with his repair work and useful hints.


Great




Review of Paradise Appliance Service

Great service and technician well knowlege of product. Thanks


excellent service on my refrigerator




Review of Paradise Appliance Service

Johnny had the problem identified in 5 mins, totally fixed in 15 mins. He know right what to do. was paid for by whirlpool warranty.


The entire process was smooth and swift




Review of Paradise Appliance Service

The entire process was smooth and swift. I really appreciated the professional work! Enrique serviced our appliance and we were very satisfied with his work.


Unsatisfactory




Review of Paradise Appliance Service

There had to be two service calls since the first one was not done in person very unprofessional


Customer




Review of Paradise Appliance Service

Great service but still waiting for the email receipt


Very nice people and very well-trained and polite considerate and went the extra mile to help and educate




Review of Paradise Appliance Service


Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


Great service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Kathy




Review of Paradise Appliance Service

Two visits within a week, two different technicians to learn that the problem with our washing machine was the plumbing, not the appliance. From the appointment set up to the service call, each person we dealt with was polite, professional, prompt and pleasant. The 4 “P’s”I couldn’t ask for more, and would recommend Paradise Appliance Service to anyone without hesitation. Thanks for everything, guys!


Very Dissatisfied




Review of Paradise Appliance Service

Washing Machine still doesn't work. Technician did not call to inform he couldn't make one of the scheduled visits. Technician did not bring the necessary replacement parts as needed. I have had to remove the washing machine and replace with a temporary for my tenant. Very dissatisfied!


Claudine




Review of Paradise Appliance Service

Thank you for great service!


Great Service




Review of Paradise Appliance Service

Jonathan was awesome. He is very personable efficient and extremely professional and he fixed the fridge problem.. Thank you Paradise we will be using you again!!


Great service




Review of Paradise Appliance Service


Excellent Work




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Very good and Helpful. thank you


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Paul




Review of Paradise Appliance Service

Great service, very knowledgeable technician!


Service was great




Review of Paradise Appliance Service


double oven repair




Review of Paradise Appliance Service

Great service, very knowledgeable, courteous and prompt. He explained all my questions to my satisfaction.


Great service Tec.




Review of Paradise Appliance Service

Happy with the service we received.


refrigerator, no ice




Review of Paradise Appliance Service

Sarkis is an excellent professional


New Refrigerator Service




Review of Paradise Appliance Service

My window for service was 8 to 4. He got there @5:20pm. He stated the refrigerator just bought 5/8/2019 noise non-stop is normal. I am getting rid of it as it drives me nuts.......


Horrific




Review of Paradise Appliance Service

Horrific service. Both times. Unqualified technician. Both times with the same technician. The first time he came, worked on it for 45 mins. Claimed that he needs to come back with ordered parts. He left without telling me that the floor was flooded with water. I was downstairs when he left and He didn't tell me the water was flooded in the floor upstairs where the machine was. When he came back with parts 5 days later. He said it's all fixed but when I came home and tried to use the machine, nothing was fixed. Same problem. Machine didn't work. No one called to follow up both times.


Nothing Got Done




Review of Paradise Appliance Service

The parts weren’t on the truck. All I can say is he arrived within the window.


Great service & awesome technician




Review of Paradise Appliance Service

I was promptly given an appointment, my appliance was quickly repaired & the service technician Larry was professional, informative & friendly. The experience with Paradise Appliance was excellent 👍🏻


Did nothing




Review of Paradise Appliance Service

He gave such terrible solutions to my dishwashing issue that didn’t make any sense. I had an issue with the dish washer not draining and he claimed that it was because the control lock was on. What the hell does that have to do with draining the water after a wash cycle. He claimed that the dishwasher was fixed and left but as soon as I ran a wash cycle, the issue was still there, even after a couple of cycles.


Professional




Review of Paradise Appliance Service

Very responsible and professional


Professional service company




Review of Paradise Appliance Service

Responsive service, great service technicians, great repair.


Owner




Review of Paradise Appliance Service


Jury is still out




Review of Paradise Appliance Service

Concerned because my repair man had to read manual to learn how to install part. am concerned that it was done correctly, time will tell. I requested late appointments and always got early ones and repair person showed up towards end of those periods. Tried to charge me more for labor on 2nd visit but I had picture from original quote, and he told me "that's right I decided to charge you less on Labor because part was so expensive". When he left it was lunch time and I asked if he was able to accept tips, he said no, but said it would be nice, so he accepted $20.00 to buy his lunch


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Serviceman was very knowledgeable, found problem right away Ordered the parts and fixed quickly


Hones and prompt




Review of Paradise Appliance Service

I was referred by a family member and was very pleased


Cold again!




Review of Paradise Appliance Service

Enrique, my technician did a great job. Diagnosed the problem and got my freezer cold again!


Great Service




Review of Paradise Appliance Service

Very professional, very knowledgeable. Efficient, clean. Great experience for me and my wife.


Great service




Review of Paradise Appliance Service


Cuong




Review of Paradise Appliance Service

Great service


Accommodating & great service




Review of Paradise Appliance Service

Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.


Home owner




Review of Paradise Appliance Service

I had Paradise Appliance inspect and fix my 25 CF Whilpool refrigerator. They were helpful in explaining the problem and options to repair. Also, the technician called in advance of arrival and was on time.


The best, yet!




Review of Paradise Appliance Service

The best customer service, professional and knowledgeable technicians (Francisco and Francis) I’ve ever experienced.


Friendly service




Review of Paradise Appliance Service


good service, smart technician




Review of Paradise Appliance Service

I would use paradise appliance again, particularly Edi. My main complaint was that I had to hold a long time before speaking with a customer service rep and I was disconnected once or twice while holding - very irritating.


Customer




Review of Paradise Appliance Service

Great service


Service on a kitchenaid microwave




Review of Paradise Appliance Service

The tech was nothing but professional and one of the nicest tech I have met. Thank you


Professional




Review of Paradise Appliance Service


Respectful and prompt service




Review of Paradise Appliance Service

This was an extended warranty service call set up by Home Depot. Our service repair person (Chris) was able to repair the washer by replacing the electronic logic board. He did have to reschedule once in order to obtain components. Chris worked efficiently and was on time and polite. Excellent technician.


Great service




Review of Paradise Appliance Service

The technician was really thorough and nice. He was very conscious of being clean when working in someone’s house. I really appreciated when he asked me if he should take off his shoes before coming inside.


Dana




Review of Paradise Appliance Service


problem was not fixed




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Knowledgeable and quick


Great service. Technician excellent.




Review of Paradise Appliance Service

Very professional.


Great service




Review of Paradise Appliance Service


Great Guy, Great Service




Review of Paradise Appliance Service

Really great guy, glad he was our service Tech


Grest Service




Review of Paradise Appliance Service

The servicewoman was prompt, very professional and helpful.


Great service, once they came...




Review of Paradise Appliance Service

The service man who came was excellent both times he came professional quick etc. The problem was the appointment had to be remade because the system twice thought they were sending someone to fix a refrigerator rather than the stove even though the job description clearly said stove top.


Excellent and friendly service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Very fine and excellent service tech,he did the work very well. Satisfied customer. Thank you!


Freezer Repair




Review of Paradise Appliance Service

I was with out a freezer for a week the part had to be ordered warrenty service dates were moved around by Lowes said that it would be serviced on Saturday, the service was not opened on Saturdays or Sundays, when I got a service Tech to come out he did not have that part and had to wait to get the part in. Service Tech was great and was working with the customer.


Not satisifed




Review of Paradise Appliance Service

1. Late for original appointment. No calls to say they were late. Had to call to confirm time again and then reschedule. 2. Technician had to call another person to confirm charcoal filter message and how it works. I had to share the model number from the manual to look at replacement. Isn't the technician supposed to know this? 3. Finally, it was diagnosed as working as expected, but charged full service call.


Excellent service.




Review of Paradise Appliance Service

The technician was very efficient and got my washing machine repaired quickly.


Continued outstanding service




Review of Paradise Appliance Service

Best customer service ever experienced! Technician Francisco along with Sr. Tech Francis: punctual, professional, competent and courteous. Would highly recommend Paradise Appliance Service.


Owner




Review of Paradise Appliance Service


Great!




Review of Paradise Appliance Service

On time..Efficient. Trustworthy and helpful. Exactly what you’d hope for when you need a repair.


Great and friendly service




Review of Paradise Appliance Service

Rose was awesome. She helped us pin point the problem with our machine and provided lots of great information to prevent having any further issues


Good job




Review of Paradise Appliance Service

Good service


Thank you Enrique!




Review of Paradise Appliance Service


Great service, Enrique is great




Review of Paradise Appliance Service

Very impressed with Enrique. Rest, efficient, and polite


Gaye




Review of Paradise Appliance Service

He’s very timely, knowledgeable, and efficient.


Not good




Review of Paradise Appliance Service

Technician left without fixing the fridge same problem still. Waiting for supervisor to call me back.


Great Service




Review of Paradise Appliance Service

Great Service! Thank you♥️


Outstanding




Review of Paradise Appliance Service


Excellent Delivery Service




Review of Paradise Appliance Service

Friendly and professional. Got the job done quickly and still didn’t feel they were rushing the setup. I loved being able to track my delivery during the day. It allowed me to plan my time.


Washing machine




Review of Paradise Appliance Service

As it turns out, our washer was fine. Our serviceman was able to identify the problem, which was possibly our own plumbing issue.


Great sevice. Larry is the best!




Review of Paradise Appliance Service


Betty Sackler




Review of Paradise Appliance Service

Great


very professional




Review of Paradise Appliance Service