Local Reviews

Paradise Appliance Service Rated 4.6 out of 5 stars based on 2559 customer reviews

Map of Long Beach, CA

Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Map of Aliso Viejo, CA

Honest and Efficient




Review of Paradise Appliance Service

Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.


Map of La Mirada, CA

Vijay




Review of Paradise Appliance Service

He tried to fix the hood but was not able to do so.He tried his best but the part did not work,


Map of Los Angeles, CA

Great service.




Review of Paradise Appliance Service

The Mechanic who come for service was So patience with his job. My machine need a few diffident part. He need to come back a few times. He does great job finishing the work.


Map of Fountain Valley, CA

excellent tech




Review of Paradise Appliance Service

although Ramon was out here three times and replaced parts each time, the ice maker never worked, and the last time today Francis the master tech solved the problem with a couple more parts. Ramon was a super nice man and very concerned he couldn't solve the problem


Map of Long Beach, CA

Rosa




Review of Paradise Appliance Service

Rose knew what she was doing and she was honest with me. She’s a class act!


Map of Long Beach, CA

Miko




Review of Paradise Appliance Service

Intelligent technician


Map of Huntington Beach, CA

great service - went beyond the normal service call




Review of Paradise Appliance Service

would use your service again. Very please with Ramon Heredia!


Map of Huntington Beach, CA

Knowledagble prompt and personable . Seems to be fixed.




Review of Paradise Appliance Service


Map of Tustin, CA

Great service




Review of Paradise Appliance Service


It was great service




Review of Paradise Appliance Service

I would definitely recommend you guys to my friends


Great service




Review of Paradise Appliance Service


Great, fast service!




Review of Paradise Appliance Service

Repair was done quickly, neatly and with explanation of process. I was very impressed,, our dryer now works great again!


Great service- on time




Review of Paradise Appliance Service


questions about the temperature of my frig. and Raymond did a thorough checking of everything.




Review of Paradise Appliance Service

He answered all my concerns. I did forget to ask him one question but nothing major.


Good Service




Review of Paradise Appliance Service

Mr.Martinez was very thorough in his work and concluded that the problem was not with the dishwasher but a simple electrical issue. Kudos to the honesty of Mr. Martinez.


Excellent service




Review of Paradise Appliance Service

Appreciate the notification of arrival time by phone and e-mail. On time. Ordering new part which will solve the problem.


Above and Beyond!




Review of Paradise Appliance Service

Jorge was fantastic! He called ahead and gave me a quick summary and reminder of costs and what may or may not be needed. Then when he arrived he was able to promptly figure out what was wrong with the unit and had the issue fixed within a matter for moments. Thank you so much! I will keep Jorge and Paradise in mind if I have anymore issues!


Great service




Review of Paradise Appliance Service


Not satisfied




Review of Paradise Appliance Service

Overpriced.. for the bathtub..waterheater did not need to be fixed


Outstanding person




Review of Paradise Appliance Service

the gentleman that came by was very professional and knowledgeable. he fixed the dryer in no time, answered my questions without hesitating, and even gave me some tips/pointers.


GREAT SERVICE




Review of Paradise Appliance Service

Best service ever


Outstanding. The Service was A+.




Review of Paradise Appliance Service


Courteous Service




Review of Paradise Appliance Service

The technician was on-time and very courteous. He was careful with our dishwasher and was able to find and fix the problem. (This was a warranty repair so there was no charge.)


Took a while but satisfied




Review of Paradise Appliance Service

Pleasent


Mirpour




Review of Paradise Appliance Service

Johnny was a very polite, knowledge able & helpful person. I was so pleased with his service. He is a great asset to your company.


Very Professional and Great Service




Review of Paradise Appliance Service

I was very pleased with the service and would recommend Paradise to friends!!!


Quick good job. Nice guy.




Review of Paradise Appliance Service

He was there to fix a screwup by the previous guy.


Al




Review of Paradise Appliance Service

Oriale had the technical expertise to fix my problem. Very thorough, friendly and professional.


Fixed, but took too much time and communication poor




Review of Paradise Appliance Service

I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.


Oven window




Review of Paradise Appliance Service

The problem wasn't solve between the 2 glasses of the oven it is dirty then the first time we used the oven leaking of steam runs between the 2 glasses leaving marks plus between the glasses you can see the dirty, on a new oven range it is not acceptable.


Very nice job 10




Review of Paradise Appliance Service

Very friendly 10


Dishwasher Repair Visit




Review of Paradise Appliance Service

My technicians were very professional.


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Our tech was early which was awesome. He addressed the problem quickly. Very pleasant experience


Very professional




Review of Paradise Appliance Service

very professional service team, identified problem and solved it immediately.


Maytag Dryer




Review of Paradise Appliance Service

Ramon was awesome. He clued me in to what was going wrong. Everything is good now


punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)




Review of Paradise Appliance Service


Fridge




Review of Paradise Appliance Service


Judith




Review of Paradise Appliance Service

Great job, showed up on time, very good job


okay




Review of Paradise Appliance Service


Very satisfied!




Review of Paradise Appliance Service

Jonathan, was extremely efficient and polite. He analyzed and fixed the problem quickly Thanks so much!


Excellent Service




Review of Paradise Appliance Service

Very knowledgeable & quickly identified the problem & proceeded to fix it. A very pleasant & courteous young man. He even helped us clean up that mess that lives under a refrigerator. Although we hope we don't need another repair we would definitely ask for him. Thank you !


Great service .. reasonable price




Review of Paradise Appliance Service

I was happy with my tech & his promptness & honesty in figuring out the problem


Excellent service




Review of Paradise Appliance Service


Jorge does it again!




Review of Paradise Appliance Service

He's been out a couple of times for various things in our brand new house and always does a good job, and is a courteous and friendly guy.


Great sevice




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable and did a great job very happy with his work


Ryan




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service

Ray is a very personable guy who worked very efficiently and finally got my whirlpool working again.


Still Broken




Review of Paradise Appliance Service

It's a new refrigerator and you have been to my house 4 times and it still does not work


Great service!!




Review of Paradise Appliance Service

The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!


Whirlpool




Review of Paradise Appliance Service

Francisco Juarez was excellent, however, I'm disappointed in Whirlpool - I've only had the fridge for 8 months


Ron




Review of Paradise Appliance Service

The serviceman, Jonathan was the ABSOLUTELY VERY BEST PART OF THE SERVICE REQUEST - HIS RATING IS A TEN+. He was on time, exceedingly pleasant, excellent manners, etc. He quickly ascertained the parts required to be ordered. Ultimately, last night, we received an email we’d receive a check, pursuant to the warranty agreement which was in its final months of coverage. It took three transfers to locate the company we should be dealing with. Calls to Paradise “call centerS” were not outstanding. We did not receive an email, as promised, for the three hour window of arrival, necessitating ANOTHER CALL. I recall making three calls in total to the call center.


Great Service




Review of Paradise Appliance Service

Mr. Sims was very knowledgeable and very professional.


Great Service




Review of Paradise Appliance Service

The service technician was on time and explained the problem and the solution. He was very efficient and friendly. The leak was caused by a blockage in the drain line which KitchenAid has recognized as an ongoing issue and have created a fix. Fortunately, we have an extended warranty and there was no charge.


good




Review of Paradise Appliance Service

Repairman very nice. Explained the problem fully.


Good




Review of Paradise Appliance Service


Great service, awesome pricing




Review of Paradise Appliance Service


Enrique was ex elxcellent




Review of Paradise Appliance Service

Professional prompt courteous. Enrique is an Asset to the company


Great Service




Review of Paradise Appliance Service

From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!


Washer Repair




Review of Paradise Appliance Service


service not good




Review of Paradise Appliance Service

Had to call to get updates on order/repair. Told I would be called back. Then once that happened the tech advised that my issue was not an issue and would not replace what they originally said was wrong? The first Tech that came out did not know what was correct per the 2nd Tech.


GREAT SERVICE, THEY KNOW THEIR JOB.




Review of Paradise Appliance Service


Great service for a challenging part




Review of Paradise Appliance Service

We had a great experience to fix our oven. What was a challenging part to track down and find didn't take away from customer service and kindness. Great repair tech we worked with. Will call Paradise again for future appliance needs.


Knowledgeable&Professional




Review of Paradise Appliance Service

The service technician not only called when he was in route, but he kept me informed, service was great, was knowledgeable and professional. My unit is running with no issues so far. I must say his experience of troubleshooting should be shared within the company to have great technicians across the board.


Great price




Review of Paradise Appliance Service

I appreciated that he recommended a new stove over repairing the existing one.


Super helpful




Review of Paradise Appliance Service

Problem resolved quickly with politeness.


Great service




Review of Paradise Appliance Service

My 7 month old washer had trouble and I got a service from the Paradise Appliance. The technician was friendly, polite and finish his job accurately and fast. Thank you so much!


Great Customer Service




Review of Paradise Appliance Service

Our technician, Doug, was knowledgeable and very professional. We had a difficult wiring problem (covered under warranty), but Doug handled it with ease. I can highly recommend Doug and Paradise Appliance. He was careful, left the kitchen spotless and was just a great guy to work with.


R




Review of Paradise Appliance Service

Abc cal


Great Communication Skills




Review of Paradise Appliance Service

Raymond was very courteous, respectful, and had excellent customer service skills.


Replacing Oven Fan




Review of Paradise Appliance Service

Johnny, the service tech, is a shining example of how service work should be done. He was on time, had a smile and a nice greeting. Then he went about his business in record time- while keeping the work area clean.


Antonio




Review of Paradise Appliance Service

Fast and pro service.


Quick and competent




Review of Paradise Appliance Service


Retta




Review of Paradise Appliance Service

Outstanding. Pleasant knowledgeable


Very professional




Review of Paradise Appliance Service

I was very pleased with the whole experience. The technician was very professional and knew exactly what was needed. Luckily he had the part in his truck and was able to complete the replacement immediately.


Al




Review of Paradise Appliance Service

Knowledgable, professional.


Refused to help




Review of Paradise Appliance Service

Wasn't helpful


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Jonathan was knowledgeable and friendly. Pricing is fair. They provide a 3 hour window and call when they're 30 min away. i didn't have to wait all day, which i appreciate.


Problem solved -maybe




Review of Paradise Appliance Service

Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.


great service




Review of Paradise Appliance Service

Chris is very pleasant, respectful and knowledgeable. He did not waste anytime while fixing the oven. I'm hoping I will not need service again, but if I do, I will request Chris. Thank you.


Great technician, terrible company




Review of Paradise Appliance Service

The technician who fixed the machine was amazing. He was very polite and accommodating. He did a fantastic job. The rest of my experience was terrible. The first technician who came out did nothing. When the next tech came out and it was determined I needed several parts replaced, the company did not want to pay for it even though it was under warranty. It took me many phone calls and talking to several people before you agreed to pay for it. I stayed home from work on the day the tech was supposed to come out and he cancelled. The next time the tech was supposed to come out, he was extremely late and I had to reschedule for another day. This was another day I had to miss work. The supervisor I talked with was extremely rude and nasty. I rescheduled for yet another day. The whole experience was awful and ridiculous. I would never buy another Maytag because of this experience.


Great service!




Review of Paradise Appliance Service

Thanks to Christopher, my washer has a new valve & the timer on my dryer is running correctly. Both my Cabrio Whirlpool appliances are working great. Christopher fixed the scheduling error made by the original operator who did not schedule me, as requested for a morning appointment. Much thanks to Christopher for s job well done!


Punctual, Professional, Skilled Service




Review of Paradise Appliance Service

My technician was prompt, knowledgeable and experienced


Very knowledgeable




Review of Paradise Appliance Service

Great guy, very knowledgeable in refrigeration.


Super




Review of Paradise Appliance Service

Awful


Great service




Review of Paradise Appliance Service

On time and made sure microwave worked


Very knowledgeable and polite.




Review of Paradise Appliance Service

He was aware of the problem with that type of dryer.


Chris Zepeda rocks




Review of Paradise Appliance Service

Chris is very courteous, clean and professional. Did great work, is fast and made sure I was satisfied before he left. Great, great technician.


Jaime is a gentleman




Review of Paradise Appliance Service

The technician, Jaime, made every effort to be helpful. However, my service call was to clean between the oven glass on my Kitchenaid double ovens after a spill. Since that job was not new to Paradise, I should have been informed AHEAD OF TIME that the cost would be $165.00 per oven in addition to the service call of $109.65. Since the technician was able to tell me 20 minutes before arrival, the office could have done so 24 hours before when I called to confirm. Some people have to miss work or reschedule medical appointments so that information, if available, is important to share if the company truly cares about customer service.


Rodolfo




Review of Paradise Appliance Service


Service




Review of Paradise Appliance Service


Ramon was excellent




Review of Paradise Appliance Service

Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.


Excellent service




Review of Paradise Appliance Service

Eddie was perfect. Thank you


Tammy




Review of Paradise Appliance Service


Best appliance service we have ever had.




Review of Paradise Appliance Service

From beginning to end the service was outstanding. I got a phone call and an email confirming the service date and window. The window was only three hours so it made made planning easy. Then I got a phone call about 20 min out giving me a heads up the the technician was on his way. Technician was very professional and well informed. Problem was fixed and we are washing clothes again. Best appliance service we have ever had.


Selita




Review of Paradise Appliance Service

Chris gave great service.


Great & efficient service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The technician was very nice and knowledgeable and handled the job in a very professional way.


Maria Estrada




Review of Paradise Appliance Service

Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.


Appliance repair




Review of Paradise Appliance Service


Mr Sarkis is a great employee for you




Review of Paradise Appliance Service

But I had already told you the knobs are not working so it was 109 $ spent for nothing.


Renter




Review of Paradise Appliance Service

Awesome!!


Great service, professional




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


DVG




Review of Paradise Appliance Service


Great Service!




Review of Paradise Appliance Service

Technician was very knowledgeable and helpful and he got here early, he was very kind. Thank you Paradise for your service!


Great guys




Review of Paradise Appliance Service

Superbe service , very nice repair man very pro


Customer




Review of Paradise Appliance Service

Good service by a very knowledgeable and experienced worker! Price seemed very high, but I realize that came from Whirlpool


Excellent customer service




Review of Paradise Appliance Service

Ray was an experienced and knowledgeable technician. He handled the issue quickly and even gave me his direct contact info to call if the problem was not fully resolved.


Johnny is the best, great service!




Review of Paradise Appliance Service

Johnny is very professional and friendly. He does great work and is very informative. Moving forward, Johnny will be always requested here at Turtle Ridge. Johnny, thank you so much for all your help!


Got The Job done.




Review of Paradise Appliance Service


Tin




Review of Paradise Appliance Service

Osner


Replaced malfunctioning computer panel




Review of Paradise Appliance Service

Pablo was professional and did his work efficiently.


Refrigerator repair




Review of Paradise Appliance Service


Efficient service




Review of Paradise Appliance Service

Technician was courteous and very professional


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great service and even better explanations




Review of Paradise Appliance Service

Obviously, I had many questions and Oriale provided answers to my questions in easy layman terms. He also provided tips such as letting the dispenser tray air out so that powder or liquid would not solidified and preventing molds.


Fix Maytag panel ok




Review of Paradise Appliance Service


Great service and friendly technician.




Review of Paradise Appliance Service

Technician called 30 minutes before arrival and arrived on schedule.


Great service




Review of Paradise Appliance Service

Chris was great


A real professional




Review of Paradise Appliance Service

Spotted the problems very quickly, had solutions!


Great Service from Francis at Paradise Appliance




Review of Paradise Appliance Service

Francis was very professional, on time and communicated all information throughly with us and he was able to diagnose the problem with our refrigerator and complete the repair and return our refrigerator to service


James




Review of Paradise Appliance Service

Super job! Very prompt service! You have an awesome employee who is very friendly and explains exactly what needs to be done! And treats your home like it’s his keeping it very clean and neat when he leaves! Thanks for the great work!


Professional and Courteous Service




Review of Paradise Appliance Service

Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.


GREAT SERVICE! THERE FOR YOU




Review of Paradise Appliance Service


Rose does an excellent job repairing appliances




Review of Paradise Appliance Service

We always request Rose to work on our appliances. She is on time, communicates well, and her work is defect-free.


I’d Call Paradise Again




Review of Paradise Appliance Service

Christopher was our repair person - polite, friendly, concerned, knowledgeable - studied our dryer’s problem, then fixed it quickly. We highly recommend!


James




Review of Paradise Appliance Service

Your employees were super clean and friendly! There work was completed quickly and efficiently! Great job and again awesome employees!


A Pleasure




Review of Paradise Appliance Service

Timely, efficient respectful and professional! Very pleased.


Great Service




Review of Paradise Appliance Service

Francisco Juarez was extremely knowledgeable and very efficient on the repair of my dishwasher. He called prior to arrival to let me know when to expect him. He was a pleasure to work with, very professional, kind and polite. Paradise Appliance is lucky to have such a great employee.


Great service




Review of Paradise Appliance Service


Jayne




Review of Paradise Appliance Service

Great service


He was polite, did his work quickly explained what was wrong and how he would fix it. He came on time I was very pleased with him




Review of Paradise Appliance Service


Very Professional service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service


Excellent Service!




Review of Paradise Appliance Service

Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!


Very professional and knowledgeable repair person.




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service

The technician was very professional & knowledgeable. Thank you


Great Competent Serviceman..Price is way overpriced




Review of Paradise Appliance Service

service priced on a job or package basis for work to be done is inherently unfair as refusing to tell how much you are paying for parts an/or labor...my particular job was more expensive than buying a new machine...would use an independent in the future...


Great Service




Review of Paradise Appliance Service

Christopher Zepeda was wonderful. He was very professional and sought to fix the problem with our products.


Great service!




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

The washing machine does not work now.


Great service, really appreciated their help!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Technician was extremely professsional and polite.


Good service




Review of Paradise Appliance Service

I called the night before to assure they had the right phone number on file. I spoke to Lori (?) who is very helpful. They also called the night before to confirm my time frame. The driver called 10 minutes before arrival in the promised time frame the next day. He showed up promptly and my dishwasher was fixed due to a minor adjustment.


Great service




Review of Paradise Appliance Service

Great service. Larry adjusted the dishwasher and ordered a new piece for the oven. Very knowledgeable and professional and very nice I was surprised by how quickly someone could come out and take care of everything


Repairman new exactly the issue. Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Ray is an excellent tech with great demeanor and professionalism


Professional and Quick




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Excellent service, great technician




Review of Paradise Appliance Service

Our technician was super friendly, helpful, quick, and prompt. He even came out a day early for our initial appointment, since he was only a few minutes away on other calls.


Professional service




Review of Paradise Appliance Service

The technician is very knowledgeable about Whirlpool products , professional , polite and cleans up after himself . I would recommend Paradise Appliance because of the great service and Technician


Great on time service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Pablo was very friendly and helpful. He sets a high bar for service people to live up to.


Great service




Review of Paradise Appliance Service

The Guy was great! 🙂


Frech Door repair




Review of Paradise Appliance Service

Great customer service. He arrived a little early and called to let me know. Very efficient and explained the issue.


Great Service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Fixed my washer!




Review of Paradise Appliance Service


Excellent Service




Review of Paradise Appliance Service

Our oven was exactly one week in the house when the burners stopped working. Contact Whirlpool and a tech, Francisco was sent within 2 days. He quickly identified the issue but had to return the next day to replace a part/module. Once done, oven working fine. I appreciate the quick and professional response. Francisco was friendly, professional and took the time to explain the issue to me.


aaa




Review of Paradise Appliance Service

good. The company could do better at scheduling instead of making you reserve a whole day to get your appliance fixed. They wait until the day before to give you a 3hr window. Why cannot they schedule this up to a month before with a 3 hr window.


Great service




Review of Paradise Appliance Service


Great communication on setting up the appointment




Review of Paradise Appliance Service

no price it was on warranty


repair issue not totally resolved




Review of Paradise Appliance Service

Tech couldn't identify a specific cause of the refrigerator freezing items. He made some changes which helped the food in the crispers. However, food was still freezing in the refrigerator. He suggested not keeping vegetables on the upper shelves which is not possible as we are vegetarians. Have never had a refrigerator which froze items. He was very nice and even contacted Maytag and your Master Technician. He adjusted the temperatures after leaving. We'll see if that solves the problem.


Great service




Review of Paradise Appliance Service

Excellent


David




Review of Paradise Appliance Service


great!




Review of Paradise Appliance Service


service




Review of Paradise Appliance Service

The most unorganized company. They have lost our service file and can not send us an estimate.


Contractor




Review of Paradise Appliance Service

Not enough time to analyze the problem


Friendly service




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

I wish the order had been reviewed before the first service call. Instead the serviceman reviewed it the day of our appointment and found out that he had to order a part, so we had to be without a dishwasher for another week. However, he was really great and the service, when he got here, was outstanding.


Extremely poor communication




Review of Paradise Appliance Service

A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...


loved the service




Review of Paradise Appliance Service

great service, very helpful and kind


Repair only lasted 1 day




Review of Paradise Appliance Service

Ice maker is broken again, repair lasted only one day


Great service




Review of Paradise Appliance Service

The technician was very professional and fixed the problem right away.


Greg




Review of Paradise Appliance Service


Amazing Customer Service




Review of Paradise Appliance Service

Not only did I get an appointment quickly but the repairman knew immediately from what I described the problem to be with my brand new refrigerator almost the without looking at it. So pleased with the professional appearance and demeanor of the representative from the Appliance repair place.


Problem fixed




Review of Paradise Appliance Service

Arrived within schedule window. Identified problem quickly and fixed it.


Rose knows her stuff!




Review of Paradise Appliance Service

Awesomely helpful, incredible work ethic and attention to details. You have a terrific Kitchen Aid rep at Paradise!


Great service




Review of Paradise Appliance Service


Very Pleasant Service Experience




Review of Paradise Appliance Service

The service rep, Ray, was very friendly, knowledgeable and professional.


Friendly and Punctual




Review of Paradise Appliance Service


Service was great and complete




Review of Paradise Appliance Service

Knowable service technician


Fixed the problem




Review of Paradise Appliance Service

Chris, the technician was very efficient. Problem fixed! Thanks.


Two Heads ar Better than One




Review of Paradise Appliance Service

After initial inspection by technician, appliance was not completely pushed into wall receptacle. He then noticed heat emanating from another receptacle on the circuit, which I did not catch. Since it was not in the technician's scope of work to repair house current, I made the repair myself. Problem solved and I have not experienced any problem, since, with the appliance.


Very Knowledgeable and quick service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

He was on time very friendly and professional


Stellar Service




Review of Paradise Appliance Service

John came to fix a rattle in my Maytag dryer. He knew where it came from, fixed it and was extremely polite and professional.


Professional and Efficient




Review of Paradise Appliance Service

The service was professional and the service was excellent. I would recommend Paradise Appliance for your needs. Thank you.


Quick fix!




Review of Paradise Appliance Service


Great service, great attitude




Review of Paradise Appliance Service

Ray arrived within the scheduled time for the call. He was energetic and helpful even though it was the end of a long day for him. He conveyed information and options for us to determine how to handle our broken washer situation. It’s never fun to have to deal with costly appliance repairs/replacements but it was nice to have Ray there to help us evaluate the situation!


Very professional, great service




Review of Paradise Appliance Service

Very good service. Appliance tech was well informed, efficient and pleasant.


Refrigerator Repair / Ice Maker




Review of Paradise Appliance Service

The service in terms of the courtesy of employees, promptness, and pricing(no cost) have been excellent; however, the original problem has not been fixed (8 visits)at the time of this writing. I am retired so fortunately I did not have to take off work eight times. For that reason , I cannot give an overall "Excellent" rating. We are very grateful that there was an offer and attempt to address the issue at no cost to us and I would be willing to change my rating when the problem has been resolved.


Wonderful service




Review of Paradise Appliance Service

I had the most amazing and kind technician out to repair my broken refrigerator. She did an amazing job. Above and beyond great service.


Good job , friendly and he communicate well




Review of Paradise Appliance Service

Yes


Amazing Service.




Review of Paradise Appliance Service

The representative gave amazing customer service he was also very polite and respectful.


Ramon is awesome!




Review of Paradise Appliance Service


Job well done!




Review of Paradise Appliance Service


Good




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

He’s very knowledgeable and helpful


Excellant service




Review of Paradise Appliance Service

Technician was professional, courteous and efficient.


Molly




Review of Paradise Appliance Service

This was warranty service. Jorge was knowledgeable, personable, professional, and he did a great job!


Rose was very efficient




Review of Paradise Appliance Service

Rose was very knowledgable and efficient.


Great service!




Review of Paradise Appliance Service

Very happy with service. Explained repair and was thorough


Great service




Review of Paradise Appliance Service

Sarkis was friendly and professional and helped diagnose my problem quickly.


very accommodating




Review of Paradise Appliance Service


Patty




Review of Paradise Appliance Service


Judy




Review of Paradise Appliance Service

Excellent for sure Ramon’s was polite kind and very knowledgeable excellent rating


good service




Review of Paradise Appliance Service

very professional, and fast and clean


Great thorough service




Review of Paradise Appliance Service

Larry was very friendly and quickly and thoroughly serviced our clothes dryer. He checked it over and tested it when he was done. He also cleaned up the area afterwards.We couldn't have asked for or expected more.


Great service, easy to work with




Review of Paradise Appliance Service

So easy to work with, would use them again.


Great




Review of Paradise Appliance Service

Great Fast. Efficient. Friendly. Helpful. 👏


Great work, very friendly and professional.




Review of Paradise Appliance Service

I would recommend such a great service and great customer service.


the best service




Review of Paradise Appliance Service


DeeDee




Review of Paradise Appliance Service

Excellent service by Chris I needed knowledge about the machine and he helped me with that and the repair! Very happy 😊


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Ali




Review of Paradise Appliance Service

Showed up on time, very polite and professional, diagnosed, explained, and fixed the problem in a timely manner.


Ray with Paradise is an excellent rep




Review of Paradise Appliance Service


Great service by Ramon! He even made the time to come back to fit me in his busy schedule. Thank you Ramon for your great service!




Review of Paradise Appliance Service


Great service. Considerate technician.




Review of Paradise Appliance Service


David




Review of Paradise Appliance Service

Excellent


No Service




Review of Paradise Appliance Service

Did not fix the problem ice maker still does not work


A Happy Experience




Review of Paradise Appliance Service

Raymond Jackson explained everything to us about our newly purchased Whirlpool Refrigerator and told us that it is an excellent purchase. He gave valuable information on how to use our frig and that the buzzing sound was just the normal function of this frig. It had to do with the normal operation of the frig and nothing to worry about. He went over the operations of all the functions and assured us that all was fine. Thank you Raymond.


Great Service! Friendly Staff!




Review of Paradise Appliance Service

Great Service! Friendly Staff!


Still my washing machine leaking




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service

It was terrific, technician was on time; kind and diagnose the problem quickkt.


Very friendly and professional service man and he was able to fix my problem. Very grateful thank you so much




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


very experienced in repair




Review of Paradise Appliance Service


HE WAS VERY NICE AND DID THE BEST WITH WHAT HE HAD TO DEAL WITH.




Review of Paradise Appliance Service

THINK POLICY ON EQUIPMENT WITH WARRANTEES THAT ARE OF NO GOOD. ITS A JOKE SND THE CONSUMERS ARE NOT AWARE.


Maytag service




Review of Paradise Appliance Service


felt like I got ripped off




Review of Paradise Appliance Service

Service man was 2 hours late, did not even bother to call. Charged me $109.95 just to give estimate, no work done. Parts price increased by 75% over cost. Told me unit would run fine without replacing seal so I really did not need service call. Service call should have been less if no work is done


Great service




Review of Paradise Appliance Service

On time and fixed the problem


Great service




Review of Paradise Appliance Service

Happy with service provided


Well done




Review of Paradise Appliance Service


Great Service, Very Knowledgeable




Review of Paradise Appliance Service

I was grateful for the quick, clean, and thorough repair on my dishwasher. Larry was punctual, knowledgeable and informative.


Good




Review of Paradise Appliance Service


Maytag dryer repair




Review of Paradise Appliance Service

Very courteous technician. Dryer is working great. Thank you!


Thank you




Review of Paradise Appliance Service

I was extremely pleased with the repairman. He was professional and he repaired my dishwasher. It works like new again.


Got the job done




Review of Paradise Appliance Service

Friendly, nice, and helpful. Got the part we needed however it took extra follow up.


Unprofessional, sloppy service, with horrendous customer service.




Review of Paradise Appliance Service

I paid the diagnostic fee to have the technician give me an estimate that exceeded the cost of a new unit. I called the company back 3 times to get an itemized estimate and received no calls back. I feel like I have been taken advantage of by this business and given the run around by their customer service department. They simply don't call back and are of no help when you get them on the phone. Would not recommend to anyone.


Great Service




Review of Paradise Appliance Service

John is an excellent technician


Satisfied Customer




Review of Paradise Appliance Service

This technician knew what he was doing. Fixed my washer.


Nancy




Review of Paradise Appliance Service

Great service


Daniel Diaz




Review of Paradise Appliance Service

Very good on time service


Great customer service




Review of Paradise Appliance Service


Great service, very thorough




Review of Paradise Appliance Service


Thank




Review of Paradise Appliance Service


Chris is a very nice young man with a lot of patients and preserverince!




Review of Paradise Appliance Service


Question solved




Review of Paradise Appliance Service

I had a concern about the agitating of my washing machine. The technician came out and answered all my questions. Very pleasant experience. No repairs were necessary.


S




Review of Paradise Appliance Service


Motherof13




Review of Paradise Appliance Service

A very good worker and very knowledgeable.


Mr Martinez was a nice gentleman very knowledgeable make sure everything was run right before left he is very cool repairman




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

The service technician was on time, called before coming and finished his work within 15 minutes.


Great service!




Review of Paradise Appliance Service

The service man is very nice and helpful!


Steve




Review of Paradise Appliance Service


Good Service. Covered by our Service Policy.




Review of Paradise Appliance Service

Sarkis did a fine job.


Pricing could be better




Review of Paradise Appliance Service

The tech was timely and work performed accordingly. They only problem I had with the "Company" is that the service fee is not applied to the repair service. I have dealt with other repair service that will apply this fee if you get the repairs done with them. If not, then you still pay the tech the service fee. I feel the service fee was high (@ $109) . That is not the tech's fault or problem. This company was suggested by Maytag customer service since I needed a certified Maytag/ Whirlpool tech. Wasn't sure if my problem would be covered under warranty. It wasn't !!


Horrible




Review of Paradise Appliance Service

Repair man great . Service on phones and appt availability horrible!


Debbie




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

On time and fixed the problem.


I’ve maker replaced parts




Review of Paradise Appliance Service

Good service and replacement was quick.


Owner




Review of Paradise Appliance Service

Not at this time


Overall a knowledgeable and great technician




Review of Paradise Appliance Service

Jaime, It was a pleasure to deal with Jaime. He knew exactly how to fix both our Kitchenaid ice maker and microwave. Our issue with Convenience was that our microwave repair was delayed twice because the part was supposed to be in stock but wasn't. Our repair was delayed by a week and it was not convenient to keep rescheduling and being without the microwave.


Refrig repair




Review of Paradise Appliance Service


Great service. Give them a raise!




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Paul




Review of Paradise Appliance Service


king




Review of Paradise Appliance Service

Friendly and efficient


Knowledgeable and Outstanding




Review of Paradise Appliance Service

These guys knew everything, quite refreshing since others did not have a clue.