Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 3433 customer reviews

Map of Irvine, CA

Great




Review of Paradise Appliance Service


Map of Trabuco Canyon, CA

Great service




Review of Paradise Appliance Service


Map of Huntington Beach, CA

Missing Piece from Washer Still not Received




Review of Paradise Appliance Service

The employees did a good job fixing my Whirlpool washer, however they forgot to bring a new replacement piece( a bottom front plate that was requested and acknowledged in the initial communications). They stated they would send it by mail; that was one month ago. Please reach out to me about this matter to acknowledge and handle it. Thank you


Map of Irvine, CA

Karen




Review of Paradise Appliance Service

Very nice technician - fixed my ice maker- was on time - and pleasant to work with‼️ Thank you very much!


Map of Los Angeles, CA

Maggie




Review of Paradise Appliance Service

Great experience! My service rep Pablo was friendly, efficient and took the time to explain the process. I’ll definitely recommend Paradise to my friends.


Map of Santa Monica, CA

Great service




Review of Paradise Appliance Service


Map of Huntington Beach, CA

Poor Service




Review of Paradise Appliance Service

The technician brought out a part to fix our convection oven. It did not work. He told us we needed different parts and he would call us when they arrived. He never called back and when I called Paradise, they told me the ticket was CLOSED. I had to call Kitchen Aid to start the whole process going again. This has been going on for over 2 weeks.


Map of Los Angeles, CA

Great service tec, prompt appointment, excellent co




Review of Paradise Appliance Service


Map of Los Angeles, CA

Professional




Review of Paradise Appliance Service

Jaime Garcia was professional, knowledgeable and finished job in a timely manner.


Map of Los Angeles, CA

Good service




Review of Paradise Appliance Service


Excellent Service




Review of Paradise Appliance Service

Chris did a great job, he went the extra mile to figure out and diagnose what was going wrong with our refrigerator. Super polite and left thing clean when he was finished.


Very knowledgeable service technicians




Review of Paradise Appliance Service

He determined what my problem was and fixed it.


Frig Check




Review of Paradise Appliance Service

Prompt service from highly competent technician!


Fantastic!




Review of Paradise Appliance Service

Ramon was super knowledgeable and extremely helpful. And a really cool guy on top of it!


Great!!




Review of Paradise Appliance Service

The gentleman who came to help us with our oven was AMAZING! Best service I could ask for!


Peter




Review of Paradise Appliance Service

Great experience


Joanne Payne




Review of Paradise Appliance Service

Great! Thank you Jaime.


Manny




Review of Paradise Appliance Service

Great service


Great Service!




Review of Paradise Appliance Service

Very knowledgeable and quick!


Elanaa




Review of Paradise Appliance Service


Fantastic service!




Review of Paradise Appliance Service

Enrique was very nice and very professional!!


Richardgrea




Review of Paradise Appliance Service


Ken




Review of Paradise Appliance Service

Terrific! Fast, efficient, in and out in under 20 minutes.


Great Service




Review of Paradise Appliance Service

Chris work professionally


Raymond




Review of Paradise Appliance Service

Raymond is pleasant and polite and represents your company well. However, no fault of Raymonds, but he has been to my place on 4 different occasions trying to fix my dishwasher. It has been a waste of his time and mine. Time to give me a new dishwasher


Steve




Review of Paradise Appliance Service

Great


Awful!




Review of Paradise Appliance Service

Technician never showed up and lied about providing service.


Excellent Service




Review of Paradise Appliance Service

This was a warranty issue. Slow leak from water filter area. Rose did 2 visits to confirm what needed to be done. 2nd visit she replaced a part so quickly and professionally I was amazed.


Great Service




Review of Paradise Appliance Service

Had a problem with a brand new Kitchen-Aid refrigerator. After thorough examination and call to manufacturer, a replacement refrigerator was authorized. Serviceman was on time, friendly and professional.


Great service




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service


Home Refrigerator/ice maker




Review of Paradise Appliance Service

Larry was very professional, methodical in his approach to diagnosing the problem with my refrigerator ice maker. Once the issue was found it was promptly repaired and the is expected maker has been performing as expected. Great job Larry, thanks for your service.


Great service, fair price




Review of Paradise Appliance Service

Pablo was wonderful! He fixed our fridge in minutes after months of other companies misdiagnosing the issue, and he was honest about pricing and offered us alternative solutions that helped us save on our end. Thank you Pablo!!


very good service




Review of Paradise Appliance Service

Ramon was very professional and informative


Very unhappy!!




Review of Paradise Appliance Service

When I scheduled this with Kenmore I gave them all of the specs and the specific problem that I was having. I was told that a tech would come and repair my pilot light and install my microwave cap. When the tech arrived (he was very pleasant), he took 5 minutes to look at the stove and tell me that he didn’t have the parts to fix it, but for close to 600 dollars. He could order the parts and repair it another day. He then took another 5 minutes to attach the microwave cap....... then, instead of the $110.00 visit fee that was quoted I was charged $160.00......ludicrous!!!


Impossible to troubleshoot a Jenn-Air?




Review of Paradise Appliance Service

Enrique was helpful and honest, but could not find the problem.


Eddie did a great job repairing our washer latch




Review of Paradise Appliance Service


Great service, good quality product & reasonable price.




Review of Paradise Appliance Service

I had whirlpool side by side ref before and it lasted more than 18 years. Very good quality brand.


Excellent service!




Review of Paradise Appliance Service

Repair man called ahead, showed up promptly, was fast and courteous, communicated well, and easily diagnosed and fixed our problem. Great work!


Jill




Review of Paradise Appliance Service

Rose was great. Took care of my issue in a professional timely matter. She’s great


Great




Review of Paradise Appliance Service

5 stars a great repair gentleman.


Great Service and excellent customer service skills




Review of Paradise Appliance Service

Edi was very knowledgeable of it's repair in the appliance.


Great service!!!!




Review of Paradise Appliance Service


Good service




Review of Paradise Appliance Service


Good service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

He knows what he is doing.


Paradise




Review of Paradise Appliance Service

Mr. Burgueno was courteous and professional. He was on time for appointment and repaired our refrigerator in a timely manner. We would recommend his services in the future.


The service man Pablo was great!!




Review of Paradise Appliance Service


Toothklnr




Review of Paradise Appliance Service

Not helpful because they were not willing to clean out the exhaust. Ended up needing a new exhaust tube installed by another vendor.


Good Job




Review of Paradise Appliance Service

Came and fixed quickly. Nice person. Very professional


Timely and kind




Review of Paradise Appliance Service

Was very helpful to us by giving us all the facts so we could make an informed decision. Also tightened up some loose screws on refrigerator handle. Thank you!! Also mediate service, no waiting for weeks.


Great service




Review of Paradise Appliance Service


Excellent job




Review of Paradise Appliance Service

Professional Service, courteous and knowledgeable.


great service




Review of Paradise Appliance Service

They were very timely and quick to diagnose.


Good service




Review of Paradise Appliance Service


It’s was great service he was very helpful




Review of Paradise Appliance Service

Excelente servicio


Lopez




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Terrific Service




Review of Paradise Appliance Service

Jorge from Paradise Appliance arrived within the promise timeframe on the day of my service. He was courteous and did his best to keep The work area clean from start to finish. He was also very helpful with the questions that I had at the end of the service.


Pablo




Review of Paradise Appliance Service


Great service and punctual




Review of Paradise Appliance Service


Super Knowledgeable Technician




Review of Paradise Appliance Service

Pablo "VINI VIDI VICI" !!


Great service




Review of Paradise Appliance Service


Great service. Price much higher than quoted




Review of Paradise Appliance Service

I ways told that the service charge could be changed depending upon parts. I explained that I just needed the oven door rehung. I was charged one and a half times the quoted price. I felt very misled.


Very good service




Review of Paradise Appliance Service

Maintain schedule time well


Super great service




Review of Paradise Appliance Service

Pablo is a very good person. He completed awesome service and is so kind.


Very good service




Review of Paradise Appliance Service

The service tech was very professional & attentive to the concerns


Excellent Service




Review of Paradise Appliance Service

Knowledgeable and courteous,


Victor was a real pro.




Review of Paradise Appliance Service

I was very happy with the way Victor went about the job. He was polite, answered my questions and fixed the issue. This was not in my opinion an easy repair. I wish everyone, especially repairmen were like Victor. He would be a great neighbor.


Very nice gentleman and great service, even though it was not fixed.




Review of Paradise Appliance Service

Unfortunately, need a new fridge and mine is only 5 years old. Very disappointing that the Whirlpool product is not as good as it used to be.


Great service




Review of Paradise Appliance Service

He was so nice ...great service you have a great employee...


Friendly, professional service




Review of Paradise Appliance Service

Ramon provided excellent, professional service and valuable information about using my washer. Thanks, Ramon!


Excellent & Friendly Service




Review of Paradise Appliance Service

Paradise Appliance customer service was great! They were able to schedule a technician right away for us. Ms. Rose was our technician and she kept us informed, was friendly and excellent overall. Thank you!


Great service




Review of Paradise Appliance Service

Great, efficient, polite, fast job.


Great Service!




Review of Paradise Appliance Service

The map is wrong. The location is in Cypress, CA. It is new construction, so not on GPS.


Professional service




Review of Paradise Appliance Service

Came on time and fixed my dishwasher and was clean and friendly.


Friendly, great service




Review of Paradise Appliance Service


Mr




Review of Paradise Appliance Service


Pabro is great!




Review of Paradise Appliance Service

Issues with our whirlpool appliances have been ongoing for a while. However, Pablo has finally rectified all the issues we’ve been having. Not only he fixes our appliances but he also has an explanation of what could’ve caused it. He is very knowledgeable and we are delighted with his presence. We know he will get our appliances fixed when he comes in. He’s a professional and very respectful individual and only hope he is recognized by all the hard work he puts in his work. Thanks Pablo! We’ll see you next week!


Supervisor




Review of Paradise Appliance Service

Bad


Whirlpool oven




Review of Paradise Appliance Service

Very good


Great Service




Review of Paradise Appliance Service

Technician was professional, polite and knowledgeable.


Great job




Review of Paradise Appliance Service

Victor was very nice and professional. He got the job done in A timely manner and the machine is working well again.


nice guy




Review of Paradise Appliance Service

good guy - very efficient


Owner




Review of Paradise Appliance Service

Good job!


true customer service




Review of Paradise Appliance Service

Edi Carias was the best service technician and person I've ever dealt with in this capacity. Very nice, personable and very professional. I felt like he welcomed all my questions and answered them clearly and respectfully. I would always send him out if you're smart, because he represents your company with sound professionalism and integrity.


Unprofessional




Review of Paradise Appliance Service

Customer service people very professional, but the technicians were very unprofessional


Great service technician




Review of Paradise Appliance Service

Called in my Whirlpool warranty and they got Paradise Appliance to do the job. The office never called to confirm because they got my repair ticket over the weekend and they didn’t see it until I called to confirm on the morning of my appointment. Then I was told dispatch would call me with a smaller window than basically all day but they never called. So I called in again and finally had someone call me back with a 2-5pm window. Technician called about 20 minutes before arriving. Once Jorge arrived, he was great! Friendly and knowledgeable! Office organization is not so great but the technician makes up for it.


Christina




Review of Paradise Appliance Service

My washer was fixed


.




Review of Paradise Appliance Service


great !




Review of Paradise Appliance Service


Sam was awesome!




Review of Paradise Appliance Service

Sam was awesome. He was a huge help, and corrected the issue within minutes. Thank you!


Great customer service




Review of Paradise Appliance Service

Pablo was an exceptional service man, respectable and knowledgeable.


Great Warranty Service




Review of Paradise Appliance Service

prompt service and quality repairs. the Machine is being tricky and they are trying all options to correct.


Third technician worked out




Review of Paradise Appliance Service

Technician was knowledgeable and nice.


Retha




Review of Paradise Appliance Service

Great service


NO one show up???




Review of Paradise Appliance Service

I can't give you any survey if no one show up, the Machine still leaking, and Technician never call or show up please send the tech, to do my unit.


Great Technician, Made All the Difference




Review of Paradise Appliance Service

Chris was my tech and the moment he walked through the door, he was amazingly polite. Even throughout the service call (and subsequent calls--he had to order parts and returned to install them at a later date), he remained informative and patient with all my questions. Very knowledgeable and all around great human being. After seeing previous negative reviews, I was hesitant to use Paradise. Chris was the catalyst in helping to question/reverse the previous negative reviews. I will use Paradise again.


Great service




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service

Technician was great


Prompt Service, Good Communication!




Review of Paradise Appliance Service

I had a very good experience with Paradise. Victor called me before arrival well within the 3hr appointment window. He is an experienced tech and knew exactly what he's doing. Would recommend and use again!!


Incredible service




Review of Paradise Appliance Service


Robert Sims is Awesome!




Review of Paradise Appliance Service

Mr. Sims is a "Very Valuable Employee of High Caliber". Robert, Mr. Sims called a head and was on time, every time. That's very important. He is very professional, explained what needed to be done and cleaned the working area. He showed real concern about fixing my Maytag washing machine which he did. I know it may not seem like a big deal but I have a disable child and I need to wash at home. I can't take my child and my clothes to the laundromat so for me, this was and is a very big deal. Thank you Mr. Robert Sims.


Great service !




Review of Paradise Appliance Service

It was quick and super helpful !


ice maker wasn't working




Review of Paradise Appliance Service

lost over $100.00 food when shorted out circuit board? took 1 week to fix.


survey




Review of Paradise Appliance Service

Never received a copy of the receipt from the call


Drain issue




Review of Paradise Appliance Service

Repair tech arrived on time and was very gracious and informative!


Super Technician




Review of Paradise Appliance Service

Pablo's experience enabled him to make a quick assessment of the problem and brought the part to repair the problem


Tauhid




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Great service.


Refrigerator Light




Review of Paradise Appliance Service

Ramon was very professional and personable. He was not able to fix the fridge light but he is ON IT. Will order the necessary part and get back to us shortly.


Great service.




Review of Paradise Appliance Service


Very knowledgeable




Review of Paradise Appliance Service

The technician immediately knew what was wrong.


Great service




Review of Paradise Appliance Service


Eri Vicencio homeowner




Review of Paradise Appliance Service

Great service


Terrible turnaround time




Review of Paradise Appliance Service

It took over a week to get this repaired. tech showed up and you guys did not have parts in stock. parts were ordered and even arrived late. leaving tenant without a refrigerator for over a week. unacceptable.


Jennifer




Review of Paradise Appliance Service

Great service, very detailing and polite service man


Very good




Review of Paradise Appliance Service

Very very good service


wonderful technician and the best!




Review of Paradise Appliance Service

He loves what he does and it shows in his work and personality! I will always request Sarkis Mossessian when I need work done!


great service




Review of Paradise Appliance Service

very nice and polite


Handle.




Review of Paradise Appliance Service


The best service!!!! Excellent!!! Awesome !!!




Review of Paradise Appliance Service

Edi was very knowledgeable, professional and took the time to explained to me what was wrong with my washer. He’s the best technician that I’ve ever met. Thank you for the excellent service!!!!!


Very happy with Paradise!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very knowledgeable person


Excellent repairman




Review of Paradise Appliance Service

Pablo, the repairman, is very pleasant, knowledgeable, and has a mind to get the problem solved. It was the end of his work day and he must have been tired but he didn't complain. He was cheery. Really nice guy. An asset to your company.


Great service




Review of Paradise Appliance Service


Fridge




Review of Paradise Appliance Service


Incredible Service!




Review of Paradise Appliance Service

Robert came in a fixed the problem in a flash! Great service, quick and efficient!


Excellent Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Very professional service! A+.




Review of Paradise Appliance Service

Our repair service was under warranty so cost/pricing was a non-issue. Not only were Ramon and Chris very professional, they were really nice guys!


Professional and knowledgeable




Review of Paradise Appliance Service

Guys that came out on Tuesday 8/13 were professional and very nice and more importantly, seemed to know their stuff. Previous tech kept telling me he was "just a helper" and wanted to charge me for visit and I had to call Whirlpool to verify no charge. Told me he didn't have authorization number from the store...made several calls before he finally performed the diagnosis. All 3 techs appeared not to have the proper warranty info or authorization numbers needed to perform service so they had to search for this...make calls etc.


great service




Review of Paradise Appliance Service

great service, still waiting for invoice/warrantee


Robert




Review of Paradise Appliance Service

Excellent


Frank




Review of Paradise Appliance Service


Service on new refrigerator




Review of Paradise Appliance Service

Unfortunately the service appointment didn’t resolve my problem, with a new Kitchenaide refrigerator. Same symptoms happened almost immediately. Had to reschedule another appointment. Wouldn’t be so bad, but these appointments aren’t for blocks of time, it’s all day. Serviceman was polite, but I didn’t feel he listened to me, take into account the pictures or video od a struggling condenser motor.


Truly Exceptional Wonderful Service




Review of Paradise Appliance Service

Ramon is so wonderful. He was more than courteous and professional! I felt like I had a good friend and/or family member to come render service. His work was excellent and the whole experience was truly commendable! Ramon is great!!!


Great service




Review of Paradise Appliance Service


Chris




Review of Paradise Appliance Service

Fast & efficient


Whirlpool microwave




Review of Paradise Appliance Service

Counter light bulb kept going out after replacing factory bulb. Wonderful service. Paradise more than earned my trust. Technician knew his stuff.


Helpful Technician




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service

Enrique was great he knew what was the problem and fixed it right away.


Great service




Review of Paradise Appliance Service


Ie




Review of Paradise Appliance Service


Refrigerator




Review of Paradise Appliance Service


Excellent service. Valuable employee




Review of Paradise Appliance Service

Punctual. Personable. Efficient use of time


Good job! Finally I have a working dryer. 3rd attempt was successful. Thank You!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Personable tech




Review of Paradise Appliance Service

The tech was extremely personable but it turns out he and his company do not work on these refrigerators. He was very honest and went back to Maytag which then referred another company


Great service




Review of Paradise Appliance Service

Great service


Refrigerator repair




Review of Paradise Appliance Service


The Serviceman was great!




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Jaime did an excellent job both times he came out to repair my appliances.


Custome




Review of Paradise Appliance Service

Great professional experience. On time and organized.


Good service




Review of Paradise Appliance Service


Clear explanation




Review of Paradise Appliance Service

Technician arrived on time, checked problem and explained solution clearly. Service was quick.


Professional Services




Review of Paradise Appliance Service


Helen




Review of Paradise Appliance Service

Thank you


Great service




Review of Paradise Appliance Service

He came in a timely manner he knew the specs of our refrigerator he consulted with his tech service as well and found the solution to our problem we know our refrigerator better now and how to keep it from freezing over he was also very friendly and helpful . Highly recommend this Service man


Your service is crap




Review of Paradise Appliance Service

I’m still not satisfied with your wannabe repairs you guys still haven’t fixed I need you guys to come out again for the same thing


Martha the best Technisions ever




Review of Paradise Appliance Service

The best Technisions ever


Prompt, courteous and effective service!




Review of Paradise Appliance Service

This turned out to be an unusual and complex repair requiring replacement of two motors. Mr. Garcia did the needed diagnosis, promptly ordered the new motors and delivered and installed them on schedule within two days, keeping me informed at each step. Great service!


KitchenAide refrigerator repair




Review of Paradise Appliance Service

We asked Ramon to follow up on is service call from July 31. I still did not think the unit is cooling properly. Plus when we pulled the unit out the doors were not aligned because the level blocks were removed. Ramon came out checked the unit and said it was working fine. Explained that temperatures can vary about 5 degrees. He check for any leakage and found none. If the problem of not cooling returns we are to call and he will know what parts to bring with him for repair. Otherwise he is convinced we left the door open causing the original problem and prompting the service call.


KitchenAide refrigerator repair




Review of Paradise Appliance Service

This company and Technician are great. I give them 4 stars because we had to wait serveral days before they could come out. I realize everyone is busy, but I thought there would be a priority since the unit was not cooling. So 4 stars. After 2 and 1/2 years our $3999.00 KitchenAide refrige was not cooling. Warranty was out we were told by Whirlpool. Fortunately we had a insurance policy. Technician Ramon Heredia came out said the lower freezer condenser was ice and that we needed to pull the plug and let sit for 48, then turn it on for 24 hrs to let the temperature set. Three days later we reluctantly put some food in. The cause may have been door left open which iced the condensor. I disagreed with Ramon because there is door alarm that sounds if doors open. Maybe it happened I don't know. We followed Ramon procedure, lost most of the frozen food and all the produce etc. In the ops manual they state if problem unplug the unit, It does not say 48 hrs. Ramon is very professional and courteous and explained why the 48 hrs is best. We could have saved him the service call. We were told that this should solve the problem. More to follow.


Great service




Review of Paradise Appliance Service


Great service and price




Review of Paradise Appliance Service

Serviceman immediately recognized computer board issue. It was repaired soon after. Appointments were kept and great service in notifying customers


Great service!




Review of Paradise Appliance Service

I told them the problem when I made the appointment and the technician called me to reschedule the initial appointment to a time when he would have the parts ordered and on hand. I appreciated that I only had to be home once - for the repair! Friendly, efficient service - thank you!!!


Edi is great!




Review of Paradise Appliance Service

Edi fixed our washer quickly and cleaned up too! Thank you.


LARRY WAS GREAT




Review of Paradise Appliance Service


👍😊 good jobs and services




Review of Paradise Appliance Service

Thanks for your help and kindness.


Great repair person




Review of Paradise Appliance Service

The technician who repaired our dishwasher was right on time, polite, funny, prepared, and paid attention to detail. She brought the parts that she thought might needing repair with her and fixed the appliance on the spot. She ensured the the dishwasher was level and in the right spot. She answered all my questions!


Price is too high. Technician is good service..




Review of Paradise Appliance Service


Jaime is great!




Review of Paradise Appliance Service

Jaime was so professional and was honest and great. I would recommend him to anyone!


Great svc & professionalism




Review of Paradise Appliance Service

Jonathan appeared to have explored all areas and was very thorough. I appreciated his professionalism as well.


Great service!




Review of Paradise Appliance Service


Job # 144992 KITCHENAID Kitchen




Review of Paradise Appliance Service

"Pin" was missing by original manufacturer. So, Wash Arm fell out. KDTE Dishwasher is a Maintenance Nightmare. Look at the Repairs. Takes two house calls and 10 days without good dishwashing per repair.


GREAT SERVICE BY PABLO!




Review of Paradise Appliance Service

IT WAS SUCH A PLEASURE WORKING WITH PABLO. HE WAS VERY KNOWLEDGEABLE AND FRIENDLY WITH OUR SERVICE CALL, HE PROVIDED EXCELLENT CUSTOMER SERVICE.


Freezer repair




Review of Paradise Appliance Service

Friendly service, technician worked fast. Took a few days to get parts, and scheduling visits wasn't always convenient.


Great service




Review of Paradise Appliance Service


Carlo




Review of Paradise Appliance Service

My experience was horrible. I was without a Refrigerator for three weeks. I got mixed information from your customer service reps.


very good service




Review of Paradise Appliance Service


Service experience




Review of Paradise Appliance Service


Repairman was great




Review of Paradise Appliance Service

Victor the Repairman was great-- but the company was slow and ineffective. It took 3 weeks and 3 visits to fix the problem because of a defective replacement part on the 2nd visit.


Exceptional Repair Professional




Review of Paradise Appliance Service

I had a problem with my KitchenAid double ovens and KitchenAid sent Paradise to deal with it. Paradise was extraordinarily prompt and responsive. Even better, the Professional that came to my house to deal with the problem, Pablo Villalta, was both exceptionally knowledgeable and personable. He immediately understood the problem and ordered a replacement of the defective part and also did his best to explain and demonstrate how to use the oven more effectively. I liked him so much that I asked that he be the person who returned with the replacement part since I trusted him. He did so and brought a very nice helper and the two were fantastic. Because of Pablo I would both recommend Paradise and also use the company again. My only concern is that it is impossible to follow up a call by the company in order to confirm or change an appointment time or to ask a question. When I was called, I asked the representative to make the appointment after a certain time, and, despite the customer service rep's courtesy and assurances, the time the repair rep was actually sent was exactly when I had said I wouldn't be available. I got a recorded call reminding me that a service rep would arrive within a specific time block, but the block identified was exactly when I wasn't available. When I followed directions to respond to the prompt, I was first put on hold for 20 minutes after which time the call was disconnected. This happened twice. Luckily Pablo was early and called personally, so both appointments worked out anyway -- however, I sense that this is again to Pablo's credit. So the 5 stars are his.


Martha




Review of Paradise Appliance Service

The best technician ever they did a very good job fixing my washer machine


Great Service!




Review of Paradise Appliance Service

Jorge identified problem right away and repaired it under warranty. Very confident is his ability and asked for his card. Very personable!


Great Service




Review of Paradise Appliance Service

Mr. Preston did a great job servicing on washer. I felt confident at his ability to assess and fix the problem


Dishwasher repair




Review of Paradise Appliance Service

Excellent service. Very professional and nice.


Evodia




Review of Paradise Appliance Service

Grate service, great attitude


Perfect




Review of Paradise Appliance Service


Accurate service!




Review of Paradise Appliance Service

Problem was accurately diagnosed this time.


Great and helpful service




Review of Paradise Appliance Service


5 Star




Review of Paradise Appliance Service

Great service. On time. Friendly. Instructive. Highly recommend.


Very helpful




Review of Paradise Appliance Service

Thank you Larry I appreciate you coming out to check out my fridge


Good service.




Review of Paradise Appliance Service

Victor did his job very efficiently, professionally and was courteous through it all.


Great service




Review of Paradise Appliance Service

He was on time!!! Amazing person


Fast and Expert Service




Review of Paradise Appliance Service

He did a great job! Was on time and fixed the oven


Great customer service!




Review of Paradise Appliance Service


Kate




Review of Paradise Appliance Service

Fantastic service. Very helpful in giving suggestions to maintain the life of our dryer. Kind & courteous!


Excellent Service




Review of Paradise Appliance Service

Great service by Victor, he's a true professional and knows exactly what he's doing!


Jenifer




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service


Bad




Review of Paradise Appliance Service

The technician had to make a couple of phone calls because he couldn't understand the problem let alone fix it. He left with the problem still in existence.


Great service




Review of Paradise Appliance Service

Prompt service


Friendly & Professional




Review of Paradise Appliance Service

Excellent service!


Great Service - Hope it lasts.




Review of Paradise Appliance Service


Dryer up and running now




Review of Paradise Appliance Service

Great service by the serviceman Chris. He was efficient and quick. I’d recommend and hire them again.


Efficient service




Review of Paradise Appliance Service


Informative! Provided clear feedback based on the questions I asked.




Review of Paradise Appliance Service

Informative! Provided clear feedback based on the questions I asked.


Excellent work.




Review of Paradise Appliance Service


Fast, effective, friendly




Review of Paradise Appliance Service

Jonathan did a great job fixing the dishwasher. He was friendly and effective at the job.


Washer ownerf




Review of Paradise Appliance Service

Great service


very professional staff and service




Review of Paradise Appliance Service

I was impressed with the knowledge and politeness of the technicians.


Erwin




Review of Paradise Appliance Service


Dishwasher Repair




Review of Paradise Appliance Service

Paradise Appliance sent us a fantastic repair person. Sadly, I cannot remember his name, but he was on time, considerate of our rugs, and cats. He asked direct and explicit questions and then diagnosed the problem and set to repairing the machine all within ten minutes. I would highly recommend _____ of Paradise Appliance.


Great Service




Review of Paradise Appliance Service

Pleasant, thorough, and answered all my questions!


Danila parra




Review of Paradise Appliance Service

Perfect


Repair service




Review of Paradise Appliance Service

Technician Johnathon was very professional and did a great clean job


Lise




Review of Paradise Appliance Service

Good


Ugly services




Review of Paradise Appliance Service

He did very lousy job and rush


Good services




Review of Paradise Appliance Service

This guy did the good job and repaired carefully


Great service on time




Review of Paradise Appliance Service


Dave




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

All was good with him coming out and finding that our washer was ok. Thank you so much


Great service




Review of Paradise Appliance Service


Curtious and efficient




Review of Paradise Appliance Service

On time and extremly helpful and gave helpful maintenance suggestions


Awesome service




Review of Paradise Appliance Service

Chris was extremely professional. We could not be happier with the service he provided. Chris was on time for the appointment and kept us informed in every aspect of his service. Outstanding


repair of stove




Review of Paradise Appliance Service

work was done, slight problem with scheduling times


Refrigerator Ice Maker Not Making Ice




Review of Paradise Appliance Service

Fast service.


Refrigerator Ice Maker Problem




Review of Paradise Appliance Service

Professional. Knowledgeable and took care of the issue quickly.


Fixed the problem and more




Review of Paradise Appliance Service

Extremely knowledgeable, also fixed my uneven doors


great service




Review of Paradise Appliance Service

Showed up on time repaired washing machine ppump


Refrigerator repair




Review of Paradise Appliance Service

Great technician! Good service!


Great service




Review of Paradise Appliance Service


Efficient knowledgeable and friendly service technician




Review of Paradise Appliance Service

I’m very satisfied with the service from paradise. I am not up on my appliance repair knowledge and the technician was informative and trustworthy. Thanks


Excellent service




Review of Paradise Appliance Service

Excellent service.


Yes




Review of Paradise Appliance Service

Preston was professional and helpful. He was a great communicator and kept me informed on his arrival time. Very impressed.


Great service




Review of Paradise Appliance Service

Great service.


Great service




Review of Paradise Appliance Service


No




Review of Paradise Appliance Service

We need more effort and explain, more carefully to fix.to rush to finish.compleately did not fix.I can not trust him.I think


Great service




Review of Paradise Appliance Service


Ted




Review of Paradise Appliance Service

Great service!!


Great service




Review of Paradise Appliance Service

He took his time to fix the issue.


Great Service!




Review of Paradise Appliance Service

Jorge was great and listened to my concerns. He took the time to run the dryer for some time to make sure problem was resolved.


Good job




Review of Paradise Appliance Service

Ok


Jesus




Review of Paradise Appliance Service

Excelent


The response time was terrific !! The correction on the dishwasher was made. It was not the machine it was a plastic piece probably off a cup that lo




Review of Paradise Appliance Service

I am on vacation and don’t have the serviceman’s name’ but he was prompt, cleared the problem and left shortly afterwards He has an A plus personality and is an asset to your company.


see below




Review of Paradise Appliance Service

The service man was great! Our product, the dishwasher is not.


Not pleased




Review of Paradise Appliance Service

Still waiting for return call that I put in 5 days ago, 1 hour after Chris left. I was assured that I would get a return call shortly. Meanwhile my fridge continues to leak water as my wooden floor gets ruined. Going to cost someone a lot of money.


Washer Service




Review of Paradise Appliance Service

Ramon was early to the service appointment. He gave me good tips to prevent problems with my washer operations


Excellent !




Review of Paradise Appliance Service

Very professional ! Came out twice to try to repair a product that was defective. I appreciate all the troubleshooting.


New Whirlpool Refrig ice make




Review of Paradise Appliance Service

I still feel my ice maker is delayed and the touch has to be too hard. The tech did not agree but I’m the customer and use it everyday.


Refrigerator




Review of Paradise Appliance Service


Pleasant and quick service




Review of Paradise Appliance Service

Victor was prompt, and knew exactly what to do to fix the issue with my refrigerator. He was courteous, friendly, and knew what he was doing. Thanks, Victor!


Great




Review of Paradise Appliance Service


Wonderful repairman




Review of Paradise Appliance Service

We have several repairmen working on our terrible Kitchenaid appliances, but this Pablo is the first that I thought knew what he was taking about.


Professional service




Review of Paradise Appliance Service

Technician professionally diagnosed problem, updated us, and we were very pleased with his service.


Great service not awesome price




Review of Paradise Appliance Service

Overall he did a good job. So far works fine


Great service Rose knew exactly what she was doing very courteous and professional




Review of Paradise Appliance Service


Poor service




Review of Paradise Appliance Service

Repair person was not engaged with answering any questions we had. He did not speak to us and did not address any questions and concerns with the affected appliance. He did not speak unless he needed the signature. Poor customer service, however, he did fix the appliance.


Great Job




Review of Paradise Appliance Service

Repair person worked hard and found the problem


Not Worth It!




Review of Paradise Appliance Service


Great mannerisms




Review of Paradise Appliance Service

Professional


Still broken




Review of Paradise Appliance Service

Job was not completed. Works for few cycles then broke again.


Professional and courteous




Review of Paradise Appliance Service

Paradise appliance did not disappoint. All the techs are terrific.....I would have to say that Francis more than lives up to his Master Tech title! It’s no wonder that he is in high demand. Laura, in customer service was stellar. I would definitely recommend Paradise.


Kitchen Aid Fridge




Review of Paradise Appliance Service

Great people and good service


Robert




Review of Paradise Appliance Service


Jeff Remer




Review of Paradise Appliance Service

Technician was knowledable, professional and a nice person.


Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Great service




Review of Paradise Appliance Service

Awesome


Second time they came out was great