Local Reviews
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Enrique M.
DISHWASHER KITCHENAID KDTE704DSS1 "Not working at all, there was no power at wall outlet, reset the GFI and ran diagnostics test, machine working fine at this time..."
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced bad noisey gearcase, ran thru test & recalibration working ok. auth#MJRMZ00NL2"
Jorge A.
REFRIGERATOR IKEA IX6HHEXDSM00 "Due to leak in icemaker module, i installed new icemaker in order to function properly; used 1 W10884390 (ICEMAKER) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 fill tube frozen -defrosted and replaced both valves
Raymond J.
REFRIGERATOR KITCHENAID KRMF606ESS01 "found refer shutting on and off at control, ord control; ordrng 1 W11294907 (ice maker) and 1 W11036448 (solenoid) and 1 W10804160 (control) and 1 WPW10675033 (cntrl-elec)"
Jonathan H.
OVEN JENN-AIR JJW2430DP00 JJRSM00DPL1 replaced oarts and tested unit no further issues all tested fine. Defective touchpad.
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 unable to completed not home
Edi C.
WASHER MAYTAG MVWB835DW1 Customer complaint shaking : found out of balance error code asjuted feet level unit info customer of out of balance load calibrate control board run diagnose test all components tested ok to manufactory specifics.
Edi C.
DISHWASHER KITCHENAID KDTE234GPS0 replaced damage front panel found bad control ordering for customer; ordrng 1 W11302462
Edi C.
DRYER MAYTAG MGDB835DW3 Customer complaint taking longer to heat: clear flap at vent clean moist sensor run diagnose test all components tested ok to manufactory specificis.
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 i got the ice bucket to work it was just frozen over..
Victor B.
REFRIGERATOR FD KITCHENAID KRFC704FBS00 "auth.#KJU4CJUSPL1, ice maker leaks repalced it got water.; used 1 W10908391 (ice maker) from stock"
Oriale P.
WASHER MAYTAG MVWX700XL2 "found f-7 e-1 basket speed error & loud noise in spin cycle, bad gearcase, actuator & run capacitor. needs parts replaced. auth#MJTZH00SL2; ordrng 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 W10528947 (drive hub kit) and 1 W11158831 (capacitor)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS537SIAM00 "diffuser not closing -replace test good., paid with credit card i did; used 1 W11164593 (DIFUSER) from stock"
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 i replaceed the plate due to the seal being compromised
Jonathan H.
MICROWAVE MAYTAG MMV1174FZ0 Replaced defective touchpad tested unit no further issues all checked out ok.
Oriale P.
WASHER MAYTAG MGD6630HW0 "replaced broken door latch, ran thru recalibration working ok.; used 1 W10810403 (LATCH) from stock"
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 replace lid switch run test ok request completed
Jonathan H.
KITCHEN KITCHENAID n/a "Unit not turning on motor. Checked motoro found issue with Impellar seized up in the motor for wash, checked the motor. Removed and then reassembled inside and tested. Found unit now working connected motor assembly was the issue. No further complaints."
Edi C.
DISHWASHER KITCHENAID KUDE40FXPA4 replace seal found botton clips missing ordering part for customer; ordrng 2 WPW10503548 (retainer)s
Robert S.
WASHER MAYTAG MVWX655DW1 Whirlpool corp is replacing the customers washer.
Jaime G.
RANGE WHIRLPOOL WFG505M0BS3 found range ok the problem resides on the gas source pressure is not there
Oriale P.
DISHWASHER KITCHENAID KDTE254ESS2 "found unit not responding to push botton cycles, needs main & ui boards replaced.; ordrng 1 W10902370 (ui board) and 1 W10866124 (cntrl-elec)"
Raymond J.
RANGE WHIRLPOOL WFG525S0HS0 found right front burner swtich faughty; ordrng 1 W11233074 (swtich) and 1 WPW10475149 (module) and 1 WPW10515459 (surface igntr)
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 unfroze the ice maker fill line and now unit fills with water inorder to make ice
Francisco J.
OVEN KITCHENAID KEBC208KSS0 ref# 1534400965 for the $109.95 i charged the customer on her card i called claims to charge over the phone .because my rossware card input is not working will order the glass scheduling back wednesday she will pay for the balance when i come back im going to replace the glass balance due now is $244.67; ordrng 1 WP4449259 (glass)
Chris Z.
DRYER MAYTAG MEDZ400TQ2 found issue to be the control panel and it would be too expensive to contuinue with repair
Chris Z.
OVEN WHIRLPOOL MVH230E all parts are NLA unable to ptroceed with repair
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS00 replaced compressor and evaps
Francisco J.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "4/15/19 16:31: FJ rspndd 4/15 MON, replace evap fan motor and unit is working as designed"
Francisco J.
WASHER MAYTAG n/a ordrng W11112658 / board (by MR)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "4/15/19 17:32: FJ rspndd 4/15 MON, replaced capacitor and relay. all checks out fine"
Larry G.
DRYER MAYTAG MGDC465HW0 replaced opening ignitor and tested for correct heat; used 1 279311 (IGNITOR) from stock
Edi C.
DRYER AMANA NGD4655EW2 ordering part for customer wrong part pre oder; ordrng 1 W10899578 (drum)
Jaime G.
MICROWAVE JENN-AIR JMW2430DS01 installed the new user interface oven ok
Robert S.
WASHER MAYTAG MHW5500FW1 replaced the user interface and tested operation.
Edi C.
WASHER AMANA NTW4516FW2 balance unit info customer of weak floor pull machien foreward where floor is better runit with towels washer ok all componengts tested ok to manufactory specifics
Rose K.
REFRIGERATOR WHIRLPOOL n/a opened drain
Enrique M.
REFRIGERATOR MAYTAG n/a "Not cooing at all, compressor not running, reinstalled tighten start device, doors have dents, unit from outlet sore..."
Robert S.
WASHER WHIRLPOOL WTW4955HW1 Debris under washer and as the load became greater belt guard made contact with debris causin noise. Raised the washer feet all around to prevent contact with the floor.
Jonathan H.
OVEN MAYTAG MGR6600FZ1 Checked bake igniter and no igniting. Checked the harness. The brown harness wire not connection properly traced it. Board puts out the voltage but nothing igniting it. Checked the igniter positioning and found issue was the harness connection. Reinstalled it and Rama bale cycle. Hits 350 turns off and then cuts back on now at proper temps and holds proper temps all tested fine.
Sarkis M.
FREEZER MAYTAG MQF1656TEW02 def drain was pluugd cleaned ckd ok
Pablo V.
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 instruc customer abouth unbalance load run test ok request completed
Chris Z.
MICROWAVE WHIRLPOOL KEMC308KSS02 replacd broken tention springs with a new one and now door doesnt fall down with so much force
Rose K.
DRYER MAYTAG MGDC465HW0 repaired rlleres
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Due to compressor is clicking on/off , i installed sensor and board for proper op.; used 1 WPW10384183 (THERMISTOR) from stock"
Jaime G.
FREEZER KITCHENAID KBFS22ECMS00 found freezer door not closing all the way down the bottom right hand corner had it adjusted
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDF08 unit not working need main board; ordrng 1 W11043763 (board) and 1 W11284720 (panel-ui)
Raymond J.
REFRIGERATOR FD KITCHENAID KRFF507ESS01 not needed
Robert S.
COOKTOP JENN-AIR JGD3430GS00 Flames pull away from burners when the fan is on. ordering fan motor restrictor plate per service pointer.; ordrng 1 W11106057 (plate-mtr)
Jaime G.
REFRIGERATOR KITCHENAID KRSF505ESS01 installed the new ice maker and cover assembly; saved tckt
Oriale P.
WASHER MAYTAG MVWB835DW4 "found long fill error causing slow water fill, replaced water inlet valve & raised front & rear legs for noise issue from rotor rubbing on floor, ran thru test & recalebration. working ok.; used 1 W11165546 (WATER VALVE) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 checked both fan motors and compressor for noise. everything running ok at this time.
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "1-w10612926-nameplate, send me back, i installed door, damper, due to dent and freezing in ref. section.; used 1 w10612926 (nameplate) from stock"
Enrique M.
DISHWASHER KITCHENAID KDTE204GPS0 "Water leaking on floor, unable to level due to no space on top counter, need master tech..; ordrng 1 W11165146 (console) and 1 W10909089 (lower seal,bottom) and 1 2ndmanMT (2nd man MT)"
Francis C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "installed part , now its ok tested fine , using KJU7TJTAPL1 for thos repair ."
Jorge A.
WASHER MAYTAG MVWX655DW1 "installe a new motor,"
Oriale P.
WASHER MAYTAG n/a "found f-7 e-7 error motor not reaching target speed, made adjustment to belt for motor & pulley, ran test in diagnostics, recalibrated working ok now"
Larry G.
WASHER MAYTAG MVWX655DW1 "recalibrated and checked for operation of both water inlet valves, agitation and spin. washer is working ok."
Jonathan H.
REFRIGERATOR KITCHEN n/a Wrong control assembly reordering part setting up ASAP appt. ; ordrng 1 W10818296 (cntrl-elec)
Larry G.
WASHER WHIRLPOOL WTW4816FW2 put into manual test mode and checked both inlet valves are coming on. checked for correct agitation and spin cycles. recalibrated unit. washer is working ok.
Larry G.
WASHER MAYTAG n/a "checked operation of user interface. put into manual test mode and verified operation of inlet valve, wash and spin operation. recalibrated unit, washer is working ok."
Edi C.
COOKTOP JENN-AIR JEC4430BS00 helper complete
Chris Z.
WASHER WHIRLPOOL WTW7000DW3 "i corrected the issue, i didnt seat the top on correctly"
Oriale P.
DISHWASHER KITCHENAID KDTE104DSS1 "replaced sump assy with faulty wash motor with no movement, ran thru test working ok."
Victor B.
REFRIGERATOR KITCHENAID KSC23C8EYY02 ther was some ice build up at f.f. evap. defrosted and replaced ff evap. thermistor and cover thta tech CZ ordered freezing good.; used 1 W10316760 (THERMISTOR) from stock
Pablo V.
DISHWASHER WHIRLPOOL WDT710PAYM6 instruc customer abouth contol board decided to purchase a new dish washer
Edi C.
DRYER MAYTAG MLG2000AWW replaced water pump washer drain and spin
Enrique M.
REFRIGERATOR AMANA ABB1921BRB00 "Rplaced the comptressor that was shorted and took main pcb, repaired freon leak, also replaced control board from Cost Appliace Gardenna Ca, see receipt..; ordrd 1 wpw10503278 (control board)"
Jorge A.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Found unit is working fine, check back/front all working fine."
Jaime G.
WASHER WHIRLPOOL WTW7000DW4 found unit workin fine the problem has to do with the floor itself
Rose K.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 replaced control board and evap fan; used 1 WPW10383615 (THERMISTOR) from stock
Larry G.
WASHER MAYTAG MVWB765FW1 took off agitator and removed pillow case from under agitator. recalibrated and checked for correct operation.
Jonathan H.
DRYER WHIRLPOOL WGD94HEAC1 Removed the units lint screen flap that now off and fell. Terse dining no further issues charged the visit.
Oriale P.
WASHER WHIRLPOOL WTW4816FW2 "made adjustment to pressure hose to main cntrl causing large fill on every cycle, ran test recalibrated working ok. this is different issue from first visit."
Oriale P.
WASHER MAYTAG MVWX655DW1 "ran test in diagnostics, recalibrated washer was unable to verify complaint of not draining. made minor adjustment to door latch so door will close easy. working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Feezer door not closing good, removed frost from door slides and adjusted door, tested, closing fine now..."
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "did a test everything was good, cond. coils were dirty, set was -5 & 33 deg, it was in 4 and 40 deg. cleaned coils. even cond. coils at back were hot. from compressor pumping."
Raymond J.
REFRIGERATOR KITCHENAID KSSC36QMS01 "refer compressor noise in normal, informed cust that system of working fine and noise normal"
Ramon H.
DRYER WHIRLPOOL MGDB835DW4 cx pushing down on start button to hard ...explained to cx that you have to t0uch and not push
Jaime G.
FREEZER KITCHENAID KFIS29PBMS FOUND A LEAK IN THE LOW SIDE ORDERED PARTSPLEASE MAKE THIS MY LAST CALL I NEED 3 HOURS; ordrng 1 WPW10608485 (EVAPORATOR) and 1 W10276644 (COMP)
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 inner freezer door liner has separated from outer panel and will need freezer door replaced. Authorization #wjtuyjtxpl1.; ordrng 1 LW10341279 (dor-fip ss)
Jonathan H.
REFRIGERATOR KITCHENAID KSSO36QTB00 W10757851 emitter broke emitter. No charge to customer. Replaced all parts and tested unit n ofurther issues had to realigned and reinstalled bottom tubing in order for door to open and close properly no further issues with water leaking or ice maker issue.
Pablo V.
DISHWASHER MAYTAG MDB5969SDM0 instruc customer abouth noise wear and tear run tesst ok requesst completed auth for payment 1534751827
Jonathan H.
REFRIGERATOR KITCHENAID n/a I messed up the emitter while testing ice maker assembly. Setting up appt this week customer very upset will replace part free of charge. ; ordrng 1 EDR3RXD1 (water filter) and 1 W10757851 (optic bd set ref) and 1 W10789107 (cntrl-elec)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 cx needs water valve; ordrng 1 WPW10341329 (water valve) and 1 W10394076 (watervalve)
Jonathan H.
KITCHEN WHIRLPOOL n/a Unit needed new control board. Relay for fill valve not engaging. Replaced and tested unit no further issues with it all tested ok.
Larry G.
WASHER WHIRLPOOL WTW5000DW2 f0-e2....recalibrated and chescked for correct operation.advised on detergent use.
Pablo V.
WASHER WHIRLPOOL WET4027HW0 run test found a error code from lid switch clear code calibrate unite test cycle fill cold hot warm wash drain spim no problem instruc customer abouuth not washing one iten only abouth unbalance and over load washer run test ok request completed
Robert S.
REFRIGERATOR MAYTAG MBF2258DEM00 Ice maker is cycling round and round. Replaced the ice maker and cycle tested.; used 1 W10884390 (ICEMAKER) from stock
Ramon H.
RANGE KITCHENAID KSGG700ESS0 cx got parts and labor adjustment cx needs main control and console; ordrng 1 W10909669 (console) and 1 W11034208 (main control)
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF555SDFZ08 "found bad icemaker wire harness i call whirpool we troubleshouting and harness its bad , i call coast fontana they do have it , going to pick up tomorrow morning , i call whirpool and they gave sr#7724625953 . i will be at custumer home at 9.00am .; schdld next appmnt for 4/16 TUE !"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "4/15/19 16:33: FJ rspndd 4/15 MON, replaced thermostat and fan blade. Applied grease on gaskets for a better seal."
Sarkis M.
DISHWASHER KITCHENAID KDPE234GPS0 need motor pump not working authorization # kjtef00apl1; ordrng 1 W11087210 (cntrl-elec) and 1 W11085683 (pump&motor)
Edi C.
DRYER WHIRLPOOL WGD7800XL Customer complaint lint on trap: found grill outlet wide open letting thing fall down on blower replaced it run diagnose test all components tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "4/15/19 16:30: FJ rspndd 4/15 MON, unclogged the return for the fridge. Unit working as designed"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to beeping in water dispenser cycle, I setting the display board in order tpo fucntion properly"
Raymond J.
DISHWASHER KITCHENAID KDTE234GPS0 "replaced sump and mtr asstm, all test good"
Jonathan H.
REFRIGERATOR KITCHENAID KFCO22EVBL0 Unit he defective start relay. Tested relay. Needed new overload. Fixed issu and ran unit. Compressor running like normal no more issues with cooling. All tested fine temps will go down in few hours.
Oriale P.
WASHER WHIRLPOOL WTW8500DR1 "found bad main cntrl board with f-3 e-1 flashing, unable to use, faulty pressure signal on main cntrl, needs part replaced. s coded part per mgr JG only charged part & labor.; ordrng 1 W10916666 (main cntrl)"
Victor B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 replaced freezer led now all lights works.
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 #2 man...xtra work # kjue700al2.
Raymond J.
RANGE WHIRLPOOL WGG745S0FS02 "replaced faughty displaymemb, all tsdt good"
Larry G.
DISHWASHER MAYTAG MDB8959SFH4 f5-e1..top rack not shuting all the way.adjust top rack and rails and tested for correct door opening/closing.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Lights not illuminating at times. replaced the l.e.d. lamps. Reinstalled ice bin for crushed cubes.; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Robert S.
WASHER WHIRLPOOL WTW8000DW5 Concrete floor uneven and rotor is scraping against the concrete rise in floor. Customer will correct with wood and level the machine.
Victor B.
DISHWASHER WHIRLPOOL WDF330PAHT2 right leg wasn't on the floor and vibrate lower it now is good
Larry G.
WASHER WHIRLPOOL MVWB865GW0 "load was off balanced. adjust load and ran in spin cycle.,unit working ok.recalibrated unit"
Victor B.
REFRIGERATOR KITCHENAID KSSC36QTS02 fill tube frozen-defrosted start making ice.
Raymond J.
REFRIGERATOR KITCHENAID KBLC36FTS04 "found door rails covered with ice and not allowing door to close, all test good"
Pablo V.
MICROWAVE JENN-AIR JMW3430DP02 replace control console all the parts run test ok request completed
Oriale P.
DRYER MAYTAG MGDX655DW2 "found exuast vent going up to roof blocked causing poor air flow, advised cust needs air duct cleared for dryer to dry clothes. dryer working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "per female it freezes and defrost at freezer, ordered all thermistor and main board.; ordrng 1 W10838965 (thermistor) and 1 WPW10383615 (thermistor) and 1 W10869714 (contrl-box) and 1 WPW10384183 (thermistor)"
Edi C.
MICROWAVE JENN-AIR JMW3430DP02 helper done
Edi C.
DISHWASHER KITCHENAID KUDS01FLSS5 found broken arm ordering part for customer; ordrng 1 8193504 (arm-spray) and 1 WP8559850 (tube)
Ramon H.
REFRIGERATOR WHIRLPOOL n/a needs main control; ordrng 1 w11035752 (control board)
Robert S.
WASHER WHIRLPOOL WFW7590FW0 replaced the tub but rotor is wareped.; ordrng 1 W10870752 (stator) and 1 WPW10453673 (rotor)
Edi C.
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint not drainning : found garbage disposal still close instruc customer to remove plumger , run diagnose without disposal machine ok all components tested ok to manufactory specifics."
Pablo V.
WASHER MAYTAG MVWB765FC2 washer need a new control console just in case; ordrng 1 w11135392 (control) and 1 w11135393 (fascia)
Victor B.
REFRIGERATOR WHIRLPOOL n/a "there was no frost it was cooling fine, but i found, top freezer gasket was bearly reaching to frame raize up now is better."
Victor B.
DISHWASHER KITCHENAID n/a "i put it on test mode it went thru cycle well, i showed to male and also explained about the way the dishes were set.at the end gave me a F & E but everything works well."
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ0 part is being shipped; ordrng 1 w11190039ds
Chris Z.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 light switch was not working. replaced light switch and bulb. unit is working
Victor B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "showed is delivering ice fine., i frsch food door bin crack-installed the broken door bin."
Jaime G.
RANGE-GAS KITCHENAID n/a found burner switches not working order them; ordrng 1 WP9756824 (switch harness)
Jorge A.
REFRIGERATOR WHIRLPOOL n/a "Due to ice build up in ice box and noi light in refrigerator, i installed new ice box and replaced control board all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due tpo freezing in ref. scetion, Installed damper, board in order to function properly"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Freezing in thr refrigerator compartment, replaced the air diffuser and thermistor."
Francisco J.
REFRIGERATOR AMANA n/a "per brianna we just charge the customer for the part they need and drop ship it to them.customer wants us to sell him the right end cap and he will install it..paying cash for one will send payment in green envelope the other is paid with the card,; ordrng 1 DSWP12656018 (right endcap) and 1 DSWP12656105 (leftend cap)"
Raymond J.
REFRIGERATOR IKEA IX5BBEXDS00 "repl faughty themistor, all test good after test"
Chris Z.
REFRIGERATOR KITCHENAID KBSD606ESS01 "need new upper grill, came scratched; ordrng 1 w10761967"
Robert S.
WASHER MAYTAG MVWX655DW1 Checked the washer all functions normal advised customer to use bulky sheets.
Rose K.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 replaced evap fan; used 1 WP2315539 (EVAP FAN) from stock
Jonathan H.
LAUNDRY MAYTAG n/a Separate issue this time it had issue with motor and belt assembly. Fixed the belt assembly it was off. Reinstalled it and tested unit. Cleared water valve as well no further issues. P
Oriale P.
WASHER MAYTAG MVWC565FW1 "adjusted rear & front legs for unbalance during spin cycle, found dip in flooring on right side, advised cust unit will vibrate a little in spin, cust not satisfied with findings working ok"
Jorge A.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Due to dent in one door, i installed freezer skin door all tested ok."
Rose K.
DRYER WHIRLPOOL n/a removed object from blower wheel
Jonathan H.
DRYER WHIRLPOOL WGD5000DW3 Replaced parts and tested unit no further issues coil valve was defective. Unit heating normal now.
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 cx had no water going to referigerator causing freezing .....tirned off ice make r...THID IS A DIFFERANT PROBLEM THEN BEFORE
Jonathan H.
OVEN WHIRLPOOL WEG730H0DW0 Unit has different issue from last time not related complaint. This time f8e0 eRory code. Unit. needed fan. Ordering new fan setting up appt. ; ordrng 1 W11107275 (fan-blwr)
Francisco J.
WASHER WHIRLPOOL MVWC565FW1 installed new board after replacing the switch and there was a short..; ordrng 1 w11162438 (board) and 1 W10913953 (actuator) and 1 W10876600 (pump)
Jaime G.
M/W OTR WHIRLPOOL WMH75021HZ-1 assisted tech. to take microwave down and up
Ramon H.
WASHER MAYTAG MVWB835DW4 cx has no hot water advised cx to get hot water recalibrated working good
Jonathan H.
DRYER MAYTAG n/a Unit needed door catch to be pulled up from the hinge. Removed the door and fixed the right hinge and reinstalled. Door catch still not catching so removed catch no striker and the striker needed the dust meant too. Fixed door. Unit closes and nothing scraping and unit turns on after hitting start button now.
Rose K.
RANGE WHIRLPOOL WFG540H0ES1 ordered front two bunners; ordrng 2 WPW10515455 (burnr-head)s
Francisco J.
DRYER AMANA NED4655EW1 replaced the dtriker and the catch to the dryer the door is closing properly now
Oriale P.
DISHWASHER KITCHENAID n/a "found no wash motor movement causing not cleaning issue, needs sump assy & main cntrl replaced; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 replaced fill valve washr run all components tested ok to manufactory specifcis.
Rose K.
MICROWAVE WHIRLPOOL n/a needs new interlock switchs part number W11244490
Edi C.
WASHER WHIRLPOOL n/a Customer complaint not working : found f9e1 error codes cleaned water pump all components tested ok to manufactory speciffcis.
Jonathan H.
KITCHEN WHIRLPOOL n/a Seized up motor and no touchpad operation fixed the touchpad ui operation and fixed issue with the seized motor. ran diagnostics and tested unit no further issues.
Rose K.
DISHWASHER KITCHENAID n/a replaced sensor and control readey for resale
Edi C.
DISHWASHER KITCHENAID KDTE104ESS4 Customer complaint not washing: run diagnose found water off turnit backon dish washer works kjs8e00apl1
Francisco J.
COOKTOP WHIRLPOOL WFC310S0ES3 new under radar requirmernt all manufacturers the lower keeps cooking ignition prevention code referemce===7724607774 the element will never get fully cherry red .hence it will take longer to boil water.it relies on energy efficient if we get a call back there is not anything we can do regarding this stove.
Larry G.
DRYER MAYTAG MGDB950YW0 no charge per jeremy. mulyiple attemps. replaced open tco. verified vent is clear. flame now cycling off and on.
Larry G.
DRYER WHIRLPOOL WGD4815EW2 replaced hi limit thermal and tested for correct operation.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 found restriction in water line causing water to fill slow. ord parts.; ordrng 1 WPW10444033 (tube-water) and 1 W11346622 (reservoir) and 1 WPW10349187 (valve)
Pablo V.
WASHER WHIRLPOOL CHW9050AW0 program cntrol board run test ok instruc customer how washer works test ok request completed
Jonathan H.
ALPHA WHIRLPOOL n/a Unit needed controls and the drain pump called assurant and informed me unit notepads on it since it's not cost effective they will contact customer. F6e1F5e2F9e1F8e1
Raymond J.
REFRIGERATOR KITCHENAID KSSC36QMS01 "replaced faughty main control, all test good"
Oriale P.
WASHER AMANA NTW4516FW1 "replaced water level & temp switches unit till fills to its own desired level. called tech line on prev visit, was told unit will fill up to 22 gallons of water no matter whats inside. according to whirlpool this is normal, advised cust working ok."
Enrique M.
DISHWASHER KITCHENAID n/a "Wet dishes, not drying, found open heater but cpart is discontinued, could not complete the repairs."
Francis C.
COMPACTOR JENN-AIR TC707S0 HELPING PA Training
Enrique M.
REFRIGERATOR FD KITCHENAID KRMF706ESS01 "Moisture inside refrigerator section, replaced door closer and ice bin gasket, broken clip on ice box fascia, ordering part fascia with heater.; ordrng 1 W11197489 (fascia heater), ordrd 1 00-44-439 (nut)"
Francis C.
DISHWASHER KITCHENAID n/a training EM
Ramon H.
REFRIGERATOR WHIRLPOOL n/a cx had clogged drain causing leak unclogged no more leak
Ramon H.
REFRIGERATOR JENN-AIR JFC2089BEP01 cx ice maker had lose connection ....re copnnected tested working good
Robert S.
RANGE WHIRLPOOL WFG320M0BW2 Oven not lighting found 2.5 amp draw. Replaced the oven ignitor amp draw 3.6 amps.; used 1 12400035 (IGNITER KIT) from stock
Chris Z.
FREEZER KITCHENAID WRS325FNAM01 "replaced FZ door but found imperfections on the cabinet, seems af if it was dropped.. unit unrepairable SR 7724610147"
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced trhe right and left bracket assemblies.
Chris Z.
WASHER MAYTAG MVWB765FW2 unit was making squealing noise during agitation when tub is full of water. checked underneath washer and found a bag causing the noise. unit is working now
Robert S.
WASHER WHIRLPOOL WFW95HEDC0 Replaced the control board and pressure switch
Pablo V.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 leaks is due to much soap cinstruc customer to use a diferent type test ok no leaks reqeusct completed
Oriale P.
WASHER WHIRLPOOL WTW5000DW0 "replaced stripped out drive hub causing no spin cycle, ran test & recalibrated working ok.; used 1 W10528947 (HUB) from stock"
Enrique M.
ICE MAKER KITCHENAID KUIC15POZP2 "Not making ice, found oper cuuting grid, replaced cutting grid and testedn working fine now..."
Francis C.
ICE MAKER KITCHENAID KUIC15POZP2 HELPING EM TRAINING
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint door not closing: adjusted door hinge and level feet door close correctly all components tested ok to manufactory specificis.
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Due to frozen in ref. section, i installed wire harness, main board, display board and xleaned all ice, all tested out ok; used 1 W10316760 (THERMISTOR) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL n/a cx had gap in door used heat gun to form gasket and took hinge off and ste door properly pyt hinge back on and tested working good
Larry G.
WASHER MAYTAG W10780044 f0-e5. recaibrated and tested through auto and manual test cycles. unit is woring ok but found weak shocks; ordrng 1 W10780044 (suspension)
Ramon H.
OVEN WHIRLPOOL n/a cx had celcius turne on set back to farenheit
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SMYB05 Ice build up in freezer. Customer will defrost the refrigerator 24hrs and clean up the water.
Chris Z.
WASHER WHIRLPOOL WTW6200VW0 found leak at the drain .. advised to get rotor rooter
Victor B.
REFRIGERATOR WHIRLPOOL n/a was loosing water pressure cause there was some dirt at hose from wall to refrig and lubricated 1 f.f. door cause it was noisy.
Larry G.
REFRIGERATOR WHIRLPOOL KSSS42QKX01 rc side wasnt cooling for couple of days. then it started to cool. checked over and unit working ok.
Jaime G.
REFRIGERATOR KITCHENAID KBFN506ESS01 installed lights they worked ok
Oriale P.
DRYER MAYTAG n/a found f-4 e-3 error recalibrated dryer dryness level to pruduce more heat for cust ran test in diagnostics working ok.
Oriale P.
WASHER WHIRLPOOL n/a "replaced water inlet valve for long fill error, ran thru test working ok.; used 1 W11165546 (WATER VALVE) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL n/a "replaced water filter, that customer provided it hard to come out."
Jaime G.
FREEZER KITCHENAID KSC23C8EYB00 installed evaporators recharge the system and left fridge working
Robert S.
DRYER MAYTAG n/a Dryer not plugged in outlet fully. Reconnected the dryer firmly.
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found ice maker powered up but it did not cycle so i had it replaced
Edi C.
WASHER MAYTAG NTW4516FW3 Customer complaint noisy when spin with load : level unit run diagnose test all components tested ok to manufactory specifics.
Enrique M.
MICROWAVE OTR KITCHENAID KMHS120ESS4 "Found broken grill, customer stated it brok on last repair visit and claims warr, replaced the grill under warranty."
Rose K.
DISHWASHER KITCHENAID KDFE104DSS4 replaced water pump
Ramon H.
REFRIGERATOR WHIRLPOOL ISC23CNEXY02 replaced freezer door testedworking good
Edi C.
WASHER WHIRLPOOL WFW92HEFC0 found wire at motor dispencer melted also bad motor dispencer customer will think about the repair and will call bacl
Raymond J.
DISHWASHER KITCHENAID KUDL15FXSS4 replaced faughty main control and test all test good
Oriale P.
DRYER MAYTAG MEDB850WB0 "found f-28 open or shorted moitsture sensor, test sensor checked ok. replaced bad thermistor causing automatic drying issues working ok.; used 1 WP8577274 (THERMISTOR) from stock"
Oriale P.
DRYER WHIRLPOOL WGD9750WW1 "replaced bad noisey idler pulley wheel assy, ran test working ok.; used 1 W10837240 (BRACKET) from stock"
Jonathan H.
REFRIGERATOR KITCHENAID n/a U it needed drain line unclogged and readjusted it was cause defrost water to leak everywhere. Tested unit no further issues all checked out fine now. Also checked ice maker. Unclogged ice maker.
Enrique M.
REFRIGERATOR JENN-AIR JFC2290REP00 "Right door making noise when opening or closing, replaced door hinges and door cams, tested working fine now...."
Edi C.
WASHER WHIRLPOOL WTW4616FW2 Customer complaint not hot water: info customer of energy eficiency technology on washer will use a mix of water also cycle selector will provide more hot water than others run diagnose no error codes calibrate all components tested ok to manufactory specificis.
Rose K.
DRYER WHIRLPOOL LTG5243DQ2 replaced thermo fuse recall work was already done; used 1 WP3392519 (FUSE) from stock
Pablo V.
WASHER MAYTAG n/a found reverse fill hose run test installl in place test ok request completed
Jonathan H.
WASHER MAYTAG MVWB865GC0 "Separate issue from before checked harness for water valve assembly and stead unit, defective harness assembly tested in diagnostics unit now dispensing properly controls working fine proper voltage as well."
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "found drain tube stopped uo with ice removed iec and cleared drain, all test good"
Francisco J.
REFRIGERATOR JENN-AIR JSC24C8EAM00 "i had to defrost all the ice on ther freshfood section there was still alot of ice eventhought the customer had defrosted it,.."
Francis C.
RANGE-GAS WHIRLPOOL JGRP548WP02 HELPING PA.
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ dumper very noisy when open or close; used 1 W11164593 (DIFUSER) from stock
Raymond J.
REFRIGERATOR JENN-AIR JUB24FLERS00 "replaced nosey evap fan mtr, all test good"
Robert S.
DRYER ADMIRAL AGD4675YQ1 Checked the dryer and the burner cycles off at 160f and back on at 120f in both timed dry and high heat automatic dry.
Jonathan H.
RANGE WHIRLPOOL KICU569XBL00 Unit needed module and new controls I checked error codes f47 and also c18 f61 error codes popped up after replacement. Switched out parts tested unit no further issues. Called in for autho extra labor. Kjs0h00nl2
Jaime G.
REFRIGERATOR KITCHENAID KRFF707ESS01 found fridge off checked main board disconnected and reconnected harness and fridge restarted again
Jorge A.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cust. bought in lowest 5-15-2018, pic added, Due to broken spring in dispenser , i installed new dispenser in order to fucntion properly, the Dispenser i had it from my truck old item.; used 1 WPW10671905 (dispenser) from stock"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Unit needs new control assembly ordering parts. Will need to defrost next visit. ; ordrng 1 STEAMER and 1 WPW10352689 (cntrl-elec)
Larry G.
RANGE KITCHENAID KGRS505XSS "19.47,19.47..21.99..20.00.23.89..10.54..10.54..19.61..16.31..43.76..97.53..right front burner not igniting. all burner heads screws rusted. need to be drilled out...; ordrng 10 WP3368921 (screw-torx)s and 2 WPW10407680 (holder-orf)s and 1 WPW10407678 (holder-orf) and 1 W10861630 (holder-orf) and 1 WPW10319347 (holder-orf) and 2 WPW10406243 (burnr-head)s and 1 8286183 (burner head) and 1 WPW10406797 (burnr-head) and 1 WPW10336094 (burnr-top) and 1 74009098 (module,spark)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 the fridge needs a capacitor and relay.; ordrng 1 WPW10448874 (relay) and 1 WPW10662129 (capacitor) and 1 WP542638 (grease)
Oriale P.
WASHER WHIRLPOOL WFW3090GW0 "control lock was in on position not allowing cust to use washer, removed child lock unit working ok."
Sarkis M.
OVEN WHIRLPOOL WFG32OMBS3 4 burner constantly sparking adjust valce switch ckd working
Edi C.
WASHER WHIRLPOOL WFW85HEFC1 Customer complaint only humming : run diagnose test found water pump clog clear it re run test washer drain and spin all components tested ok to manufactory specifics.
Jonathan H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Unit had issue with the auger motor. Opened up motor and found the shaft slipped out of the motor assembly. Reinstalled motor after fixing shaft closure and tested unit. Crushed and cubed now working fine no further issues.
Larry G.
M/W OVEN COMBO WHIRLPOOL WOC54EC0AS03 auth# wjrlh00al2.. pulled unit out verified correct voltage. replaced broken door latch and tested for correct heat and light operation.
Larry G.
HOOD KITCHENAID KWCU265HSS1 both new switches turn the light on only when fan is running at high speed. put original switch back in .left like it was (light on all the time due to slide switch is broken)
Sarkis M.
REFRIGERATOR MAYTAG MFI2569YEM installed ice maker ckd working ok
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFH01 found the fridge section being very cold so i replaced the thermister
Enrique M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Leaving dishes wet, not draining, cleaned filters, ran diagnostics, everything working fine ar this time, recommend to use rinse aid or JET DRY"
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 ordering the right hand bracket..sent out two left ones.; ordrng 1 W10858092 (bracket)
Jaime G.
DRYER AMANA NGD4655EW1 "found a gas leak at the connection by the wall had it taken care of. also, replaced a broken door handle and im sending lint filter its falling apart; ordrng 1 WPW10717210DS (filter DS), used 1 W10861225 (HANDLE) from stock"
Jonathan H.
OVEN- DOUBLE KITCHENAID KEMC308KSS02 Replaced part gave discount on the part due to part being wrong last visit fixed issue all tested fine no further. Paid balance.
Larry G.
WASHER ADMIRAL MVWB835DW4 "f3-e1,,f7-e9,,f0-e5,,,f8-e3,, unable to blow through air dome. cleared air dome and recaibrated . cycle tested for correct operation"
Enrique M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Not working at all, replaced the main control board and ui panel..."
Jaime G.
WASHER WHIRLPOOL CAE2745FQ FOUND THE COIN DISPENSING NOT WORKING SO I TOOK IT APART AND HAD IT ADJUSTED. NOW IT WORKS
Larry G.
RANGE WHIRLPOOL WFG320M0BW2 replaced spark module and tested that all burners are igniting now.; ordrng 1 WPW10183368ds (cap-burner)
Jonathan H.
WASHER MAYTAG MVWB880BW0 Unit needs WASHPLATE. Ordering oarts. ; ordrng 1 W11252784 (WASHPLATE) and 1 WPW10076260 (washer)
Ramon H.
WASHER WHIRLPOOL MHW6000AW0 cx needs drain pump and pressure sensor does not wish to proceede
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 sr7724589832 called the techline after checking all joints and exterior sealed system parts with no leaks found. Whirlpool wil contact the customer for a solution. Recharged the system for temp refrigeration.
Edi C.
WASHER MAYTAG MVWX655DW1 Customer compplaint not spinning : found bad shifter also info customer of out of balance load calibrate unit run diagnose test washer drain and spin all components tested ok to manufactory specifics.; used 1 W10913953 (SHIFTER) from stock
Oriale P.
WASHER AMANA NTW4516FW1 "cust complaint of too much water in washer, wasnt like that before, installled main cntrl board & pressure hose, switches did not arrive unit still in same condition cust not satisfied wants switches installed called tech line was told this in normal fill leveles for this unit. reordered switches comcr#7724590548; ordrng 1 W10859568 (water level switch) and 1 WPW10414398 (rotory switch)"
Raymond J.
REFRIGERATOR KITCHENAID KSCS25FVMS01 "found ice ice stuck in bin ,and not allowing ice to move freely, cleared ice and all tst good"
Edi C.
DRYER MAYTAG MLG2000AWW found bad water pump needs two men pull out stack unit autho for double labor ##mjrtjjrxpl2; ordrng 1 WP25001052 (pump-asm) and 1 1twomen (1 twomen)
Ramon H.
WASHER AMANA NTW4516FW3 calibrated washer cx concerned about water level ran several differant cycles no issues at this time
Robert S.
MICROWAVE OTR WHIRLPOOL WMH32519HV1 Arcing to rack holder because rack was left in the microwave. Will mail out holder to customer.; ordrng 2 W10840759ds (rack holder)s
Francisco J.
WASHER MAYTAG MVWB765FC3 "replaced suspension to the washer tub is back on now ,,"
Oriale P.
DRYER WHIRLPOOL WGD4815EW "replaced broken ignitor for no heat issue, ran test working ok.; used 1 279311 (IGNITOR) from stock"
Edi C.
DRYER AMANA NGD4655EW2 Customer complaint not heat some times: run diagnose test clear vent flap dryer heat as design customer not satisfy with product .
Oriale P.
WASHER AMANA NTW4516FW2 "cust says unit stopped in mid cycle, no error found unable to verify, made adjustment to pressure hose, recalibrated ran thru diagnostics working ok."
Robert S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Top of freezer door is caved in on the top right side. Pictures are sd pics; ordrng 1 W10815701 (dor-fip ss)
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Frost and moisture inside, adjusted doors and leveled, doors closing fine now, Cosco one year additional warranty."
Francisco J.
DRYER AMANA NGD4655EW2 the dryer is working properly ran the dryer through a cycle ..
Rose K.
WALL OVEN WHIRLPOOL WOS92EC0AH03 check temp on bake and convection bake both were normal temps
Larry G.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 replaced new diffuser. tested that diffuser door is opening. set rc control to 5 and fc to 4...tested ok
Francisco J.
DRYER MAYTAG MGDC215EW2 "dryer is drying properly now the problem was the filter it was covered with lint extremely dirty .cleaned out the lint the dryer burner is staying on sufficient time now 1.10seconds of heat .before it would shut off every 40 seconds,"
Sarkis M.
HOOD UNKNOWN UXT4030ADS2 fan not working need new fan; ordrng 1 W10910693 (fan moror) and 1 W10394521 (switch)
Ramon H.
DRYER WHIRLPOOL WGT4027HW0 had to replace gas coils ...tested working good; used 1 279834 (COIL-VALVE) from stock
Enrique M.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Everything is running but is not freezing at all, low on freon, no frost pattern ordering compressor and coils, need master sealed system tech helper., new unit customer wants unit replaced...; ordrng 1 8201675 (compressor) and 1 w10915406 (evaporator) and 1 w10552972 (ff evaporator) and 1 2ndman (2nd master sealed system tech)"
Jaime G.
REFRIGERATOR KITCHENAID KSC24C8EYY02 auth# number kjnn200fpl1REPLACED THE FRESH FOOD EVAPORATOR AND STILL DID NOT WORK THEN REPLACED THE FREEZER EVAPORATOR RECHARGED THE SYSTEM AND LEFT IT WORKING AT THE TIME OF SERVICE
Rose K.
COOKTOP AMANA AGC6356KFW02 replaced switch harness and power cord
Jonathan H.
DRYER WHIRLPOOL MDG8600AWW Replaced parts and tested unit no further noises no issues bearing good now. All checked out fine.
Enrique M.
MICROWAVE OTR KITCHENAID KMHS120ESS4 "Found broken grill, customer stated was broken during last repair visit, will order and replace under warranty.wants am please; ordrng 1 w10701697 (grill)"
Jonathan H.
OVEN WALL WHIRLPOOL IBS550PWS01 Replaced part and unit finally started heating no further issues all check out fine stead ok.
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing ice or water, ordering control boards and filter cover.; ordrng 1 w11043763 (main pcb) and 1 w11265135 (UI) and 1 wp67006331 (cover)"
Oriale P.
DRYER MAYTAG MGDB765FW0 "found user panel not responding to selections for auto dry cycles, reinstalled connection for ui board ran test in diagnostics, now working ok."
Ramon H.
OVEN WHIRLPOOL IBS350PXS00 called tp for autho # ijrtwjrdpl1cx needs panel control; ordrng 3 WPW10638608 (line fuse)s and 1 wp9759243 (T.O.D)
Rose K.
MICROWAVE WHIRLPOOL KCMS185JSS4 needs high voltage tansformer part nla called asurent
Ramon H.
OVEN WHIRLPOOL MER6770AAW cx needs main control cx does not wish to proceede
Edi C.
DISHWASHER WHIRLPOOL KUDS24SEBL1 customer declined estimate
Robert S.
OVEN WHIRLPOOL WGG745S0FS02 Replaced the regulator-gas valve assembly and leak tested all joints.
Enrique M.
WASHER WHIRLPOOL WFW9HEFW02 Hlper complete.
Oriale P.
WASHER MAYTAG MVWB765FW3 "found noisey gearcase making clicking noise & leaking oil, need gearcase replaced. auth#MJRMZ00NL2; ordrng 1 W11134159 (gearcase)"
Pablo V.
DRYER MAYTAG MGDC215EW2 instruc customer that need to clean vent run test ok request completed
Edi C.
DRYER WHIRLPOOL MGDX655DW2 customer complaint not starting : found bad door switch replaced it run diagnose test dryer run and heat all coomponenst tested ok to manufactory specifics.; used 1 WP3406105 (switch-dor) from stock
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADB5 d/w working normal air gap was pluggd
Ramon H.
MICROWAVE MAYTAG MMV4205DE-1 replaced micro switch tested working good; used 1 w10727360 (switch) from stock
Oriale P.
DRYER WHIRLPOOL WGD90HEFW0 ran test with load unit heating & drying unable to determine why cust saying clothes are not drying advised cust to use time dry with 45 mins should dry clothes authorization # wj56400epl1
Victor B.
REFRIGERATOR KITCHENAID KSSC36QTS02 fill tube frozen but optic giving 86v again ordered and defrosted fill tube.; ordrng 1 W10757851 (optic.)
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 washer need a new control board and switch nedd a helper wjrmtjrn2; ordrng 1 WPW10448876 (switch-wl) and 1 W11201274 (control) and 1 2man (2man)
Pablo V.
STOVE WHIRLPOOL WEE510S0FS1 stove need a new control board; ordrng 1 W10894098 (control)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SMHW00 "found compressor pull LRA amps, needs replaced; ordrng 1 W10507884 (compressor)"
Rose K.
DRYER WHIRLPOOL WGD75HEFW0 reset controls exust vent unsat cust needs to clean vent
Rose K.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 replaced ui board
Rose K.
RANGE WHIRLPOOL WEG745H0FS0 replaced ignigtor and spark board
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Unit needed reset on the controls when I adjusted temps to lower setting it turned off so it may have been the fans running constantly hat the customer was hearing. Other than that temp readings on theist we seem fine. Allow time for unit to cool in order to ensure reset on board is fine.
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 water not connected and ice maker was on the on position explained to turn off ice maker per male he made some dents on door when moving in te refrig.
Robert S.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Found compressor cycling on the ptc overload. Replaced the ptc device compressor started with delay voltage in home drops to 74 volts. Tried my heat gun in hot setting motor runs slowly and voltage drops to 68v. Customer will call landlord to correct voltage problem.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 FOUND FROST BUILD UP IN THE FREEZER DUE TO A DEFROST PROBLEM DEFROSTED FRIDGE THEN REPLACED THE DEFROST THERMISTER; used 1 WPW10383615 (THERMISTOR) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 compressor pulling 6A-replaced start cooling.
Larry G.
DRYER MAYTAG MGDX655DW2 checked operation of wrinkle control. and advised on setting . unit is working correctly.
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 found open water valve ordering part for customer will bring dryer down 3counst needs two men; ordrng 1 WPW10289387 (valve) and 1 1twomen (1 two men)
Pablo V.
WASHER WHIRLPOOL WFW7590FW0 replace pressure switch instruc customer that no hot water is coming out from faucet test ok request complted; used 1 WPW10448876 (SWITHC - WL) from stock
Ramon H.
OVEN IKEA IBD650PXS00 eplaced temp sensor tested working good no more issues
Victor B.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 all thermistor showe off needs main board and display.-; ordrng 1 W11099565 (main board.) and 1 W11314429 (UI)
Oriale P.
DRYER MAYTAG MGDC465HW0 "removed lint collected on gas valve assy inside dryer causing burning smell, advised cust check vent exuast to make sure air flowing properly"
Sarkis M.
WASHER WHIRLPOOL WTW4816FW00 #wjqzv00al2 installed tob was brokn ckd ok
Oriale P.
WASHER WHIRLPOOL WTW4816FW00 "replaced broken tub, ran thu diagnostics working ok. auth#WJQZ00AL2"
Francis C.
DRYER WHIRLPOOL WGD5000DW3 "installed part , now its working ok tested ok"
Enrique M.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Water hoses bottom of freezer door is badly kinked need hoses or the hole door, new just purchased customer wants unit replaced."
Enrique M.
REFRIGERATOR KITCHENAID KSF26C4XYW00 "Not enough ice production, replaced the ice maker and cycled tested, customer reported fridge was making noise but I was not able to duplicate noise problem...; used 1 WPW10251076 (ICEMAKER) from stock"
Raymond J.
WASHER WHIRLPOOL WFW5620HW0 "found shipping screws still attached, removed and tested, all test good"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "had to adjust the legs they werent adjusted properly ,adjusted the legs the way customer wanted ."
Francisco J.
WASHER MAYTAG MVWB965HC0 f8e1 long fill due to hot water was turned off washing is washing properly there are no error codes apart from that customer present .
Jonathan H.
REFRIGERATOR KITCHENAID KRFC704FSS00 Issue with cubes stuck in ice tray ran diagnostics and error code for motor issue with ice maker. Removed ice maker and motor working but jammed up. Removed ice and tested unit. Cycled and valve opened and filled unit no further issues.
Francisco J.
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 the washer is working properly no error codess explained to customer that whenever the unit breaks down she can call and i can schedule her since its under the 1yr warranty.
Pablo V.
DISHWASHER KITCHENAID KDFE104HPS0 replace control board runt est ok instruc customer to secure in place run test fill washdrain ok request completed
Larry G.
OVEN WHIRLPOOL WFG525S0HZ0 lower storage draw too full .bake not igniting. took out cookie sheets from lower draw and tested several times for correct ignition. advised not to over store pans in draw.. unit working ok
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FSS00 KJQ7500APL1water was leaking from i.m tray installed new ice maker ckd ok
Jorge A.
OVEN KITCHENAID KODE507ESS04 done as a helper
Francisco J.
RANGE WHIRLPOOL WFG320M0BW1 ordering parts to complete the repair ..right and left front burners not turning on sparking very weak.and one sounds clogged.; ordrng 2 WPW10183368 (caps)s and 1 WPW10170506 (orifice) and 1 W11050487 (right front) and 1 WPW10515459 (electrode)
Pablo V.
WASHER WHIRLPOOL WTW8900BC replace hinge run test ok instruc customer to open door all the way test ok request completed auth # wjlr100tpl1 washer dont have model or seerial number
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Left freezer drawer door broken; ordrng 1 W10625069 (bracket-left) and 1 W10625070 (bracket-right)
Rose K.
REFRIGERATOR AMANA n/a has sealed system leak declined estmate
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS01 "when trying to get water or ice beeps, also i try to put it on test mode it doesn't respond , i disconnected start working normal"
Raymond J.
RANGE KITCHENAID KSGG700ESS1 "checked ranged for damange, could not locate any scratch or dent in range. prformed operation test and all test good. no issues with this appliance"
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 It will need w1129785W11259786Wpw10546503 x2 but we can't install parts because unit tiling on the bottom is way too high not allowing clearance to pull out dishwasher to install cracks from removing the 4 outer screws. Showed that to the customer and he is aware he needs to have unit uninstalled in order for us to service.
Robert S.
WASHER WHIRLPOOL WFW95HEDC0 f3 e1 constant ordering new control and pressure switch. Control board will be an s code. Collected 150.00 total was 333.28.; ordrng 1 W11032117 (control) and 1 WPW10448876 (pressure switch)
Raymond J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "chk and tesh dishwasher, found upper spray arm not connected, repaired and tested, all test good"
Oriale P.
WASHER AMANA NTW4516FW3 "replaced basket with rust stains, ran thu test & diagnostics working ok."
Oriale P.
DISHWASHER WHIRLPOOL KDPE234GPS0 "found wash motor jammed up not moving spray arms, freed up wash motor ran test in diagnostics, working ok."
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Not cooling, freezer section not defrosting, ordering main control board and wire harness with defrost thermistor.; ordrng 1 w11333076 (main board) and 1 w11204566 (harness with termistor.)"
Jonathan H.
REFRIGERATOR SBS KITCHENAID KSBSZSINSS00 Unit needed new ice maker replaced and tested hunt no leav ks no issues.
Larry G.
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 inspected seal and ran automatic test cycle. checked for correct operation and verified no leaks.unit is working ok
Francisco J.
REFRIGERATOR WHIRLPOOL n/a the freezer had frost on the left hand side i noticed that the gasket was a bit open with the heat gun fixed the gasket defrosted all that frost and now the door closes now .
Edi C.
REFRIGERATOR KITCHENAID KBLO36FTX03 helper complete :
Edi C.
DRYER WHIRLPOOL WED75HEFW1 "unit was sold as it is from sears outlet found side cabinet damage creating noise withdrum when rotate , fix it so that wont be rubbing against drum apply screw noise went away for now , dryer teted ok ."
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "found that wrong door was sent by w/p connector is different, need door door covered under warranty; ordrng 1 LW10859844 (door) and 1 2ndtech (2nd tech)"
Ramon H.
DISHWASHER KITCHENAID KDFE104DBL5 cx sump motor was had lose connection reconnected tested several times working good
Francisco J.
OVEN WHIRLPOOL KDRP407HSS10 charged the customer for the visit of 109.95 need an additional tech to get the stove out and replace the thermostat .then after that when its out check heating element .; ordrng 1 WP9759243 (therm)
Jaime G.
REFRIGERATOR KITCHENAID KRFC302ESS00 IINSTALLED THE DOOR GASKET DOR OK
Oriale P.
WASHER MAYTAG MVWB765FW "found f-2 e-1 error stuck key made adjustment to pressure hose, recalibrated in diagnostics working ok."
Sarkis M.
COOKTOP MAYTAG MER8700S1 cooktop glass eas crack dec est n/o to sine
Jaime G.
REFRIGERATOR WHIRLPOOL WRT111SFDW02 found fridge packed and food bags next to the thermostat sensor. for which i explained to customer that that will make temp. very drasticaly fridge its ok
Jorge A.
DISHWASHER KITCHENAID n/a need to order due to inermittent on /off motor need control.; ordrng 1 W11305303 (control board) and 1 W11124384 (pump motor) and 1 W11084121 (optical sensor)
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "per test mode open by-metal and evap. ice up-repalced by-metal i couldn't defrost evap. cause there was no electricity, i asked male to leave it disconected thru wed. night."
Francisco J.
DRYER WHIRLPOOL WHD3090GW0 "no error codes for the dryer customer says the dryer turns off mid cycle or it turns off earlier ,explained to maintenance that the dryer will change the numbers on the display automatically because they are using the normal or other settings when the customer uses the times dry it will count down and not use the sensors."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 cx needs new door and display part number LW11038917; ordrng 1 LW11038917 (freezer door) and 1 W11130216 (display)
Francis C.
REFRIGERATOR KITCHENAID KSC23C8EYW02 "complaing still not cooling , found enefficient compressor , i call whirpool and they gave me aditional authorization KJR8L00DL2 , aslo i call tech line and they gave sr #7724583520.compressor its on our warehouse; schdld next appmnt for 4/11 THU !"
Edi C.
DRYER WHIRLPOOL MGD8200FW0 foundb broken door for lint trap ordering parts for customer; ordrng 1 W11240283 (catch) and 1 W11126230 (seal) and 1 W10905013 (door lint)
Larry G.
DISHWASHER KITCHENAID KDTE234GPS0 replaced tracks and checked for correct operation of rack
Edi C.
WASHER WHIRLPOOL WFW9640XW00 Customer complaint leaking : found bad door seal replaced it urn diagnose test washer tested ok to mnaufactory specifics.
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer pulled refrigerator out. Replaced the evaporator and drier evacuated and recharged the system. Customer reinstalled the refrigerator; used 1 WPW10143759 (DRIER) from stock
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced ice maker and ff door seal
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced ice maker and ff door seal
Jorge A.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Due to not cooling in both sides, I installed new compressor, dryer, coupler and charged 3.7 oz of freon allow 24 hr to cool down. The coupler from my truck stock i need it back.; used 2 W10913906 (COUPLER) from stock"
Jonathan H.
MICROWAVE KITCHENAID KMHS120ESS5 Unit needed new door switch. Replaced and tested unit no further issues. ; used 2 W10269458 (SWITCH) from stock
Victor B.
REFRIGERATOR WHIRLPOOL n/a "fill tube frozen-defrosted, na dit drip-ordered both valves.; ordrng 1 WPW10498990 (1st valve) and 1 WPW10349187 (2nd valve)"
Larry G.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 bottom shelf bent; ordrng 1 WP2192250 (cover)
Victor B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "ff ligths were dim, and freezer light was off complete,, when i try to pull light out it works good.wjono00apl1"
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS01 ice maker not dropping the ice-replaced ice maker.
Ramon H.
REFRIGERATOR WHIRLPOOL n/a cx needs defrost heater and bi metal cx does not wish to proccede
Jaime G.
REFRIGERATOR JENN-AIR JF36NXFXDE00 found icemakers arm disconnected and ice maker off reconnected arm and turned on the ice maker which i was able to cycle
Ramon H.
BELLA KITCHENAID n/a replaced fill tube tested working good
Francisco J.
LAUNDRY CENTER WHIRLPOOL WTW8000DW4 reference#7724583819 shout explained to techline the customers situatiionfor coffe stains techline told me to spray shout on the clothes .its under the 1 yr manufacturer warranty.
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint not working : found unit stock at drain run diagnose test water was off re tested washer works all componenst tested ok to manufactory specificis.
Ramon H.
DRYER MAYTAG MGDC215EW2 replaced timer tested working good
Oriale P.
DISHWASHER KITCHENAID KUDS01FLSS1 "found worn user display board causing no start issue sometimes, cust declined est for repair."
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 replaced heater and valve tested filled with water tested and working good
Larry G.
REFRIGERATOR KITCHENAID KSSC48QKS02 replaced condenser fan motor and cleaned condenser. tested for correct operation of fan.
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced icemake tested working good
Jorge A.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "i made adjustment and charged again unit is working correctly, I seeing frost pattern in evap. all fine."
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADW7 "cust does not have unit installed or hooked up, unable to work on unit, advised cust we only do repair not installations need to have dishwasher installed."
Jaime G.
OVEN JENN-AIR JJW3830DS01 found double oven being registered as a single oven i had to reprogram user inter face following the tech. sheet. now double oven works as a double ovenUSER INTERFACE WAS REPLACED A FEW WEEKS AGO
Oriale P.
WASHER MAYTAG n/a "replaced main cntl board, pressure hose & stator, recalibrated ran test working good"
Sarkis M.
DISHWASHER KITCHENAID KUDS35FXSS4 no power going to board bad fuse installed fuse ckd working ok; pckd up 1 W10402110 (FUSE)
Ramon H.
DRYER WHIRLPOOL WET4027EW1 felt came off front dyer took off tested working good no issues and adjusted drum
Rose K.
DRYER WHIRLPOOL MDG308DAWW ordered new idler and rollers; ordrng 2 WP37001042 (support)s and 1 WP37001287 (bracket)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Freezing in the refrigerator compartment, ordering main control board and air diffuser,; ordrng 1 w11174836 (main control)"
Robert S.
WASHER MAYTAG MHW5500FW1 Washer dead no display only basket light door switch ok. Replaced main control washer is still unresponsive orderring user interface.; ordrng 1 W10911042 (pnl-control) and 1 W10580186 (harness) and 1 W11201286 (control)
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Due to leak at the botttom of the refrigerator side from the top, cleaned took some ice and fixed the air return."
Francisco J.
WASHER MAYTAG MVWB835DW4 f3e2water temperature faultordering parts...; ordrng 1 W11170706 (control board) and 1 W11165546 (water valve.) and 1 W10810403 (lid lock)
Ramon H.
DRYER WHIRLPOOL WED75HEFW1 cx does not have 240 to dryer no further issues at time
Ramon H.
REFRIGERATOR WHIRPOOL n/a cx concerned about normal noise coming from water line caused by water pressue no problems at this time
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Not making ice, no water dispensing, checked ,found cloged water filter, instructed water filter should be replaced every six mo..also advice if we came and there is no problem will be charged.."
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Not dispensing, removed hard ice from ice bin and chure, ice door closing normal, customer reported water leaking on floor but I could not fine any water leaking, adjusted tighten door handles..."
Larry G.
WASHER MAYTAG MVWC465HW2 "advised cust on all setting, water pressure and wash times. washer working ok."
Oriale P.
DRYER MAYTAG MGD6630HW0 "found unit making vibration noises when running, coming from motor, needs motor & blower assy replaced; ordrng 1 W11086656 (motor drive) and 1 WP697772 (blower wheel) and 4 WPW10314173 (drum rollers)s"
Chris Z.
WASHER WHIRLPOOL WTW8500DC2 i replaced a water valve that had a bad celonoid.. now unit is able to use hot water valve; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
WASHER MAYTAG MVWC425BW0 "replaced faulty main cntrl board with bad door lock relay, ran test working ok."
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Found the door locked with clothes inside. released the lock remoived clothes and found error code f3 e1. Replaced the pressure switch and main control. Checked pump filter it was clear and ran the test cycle.
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 GOING TO NEED ICESHOUTE COVER; ordrng 1 W11188517
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 replaced parts to the refrigerator put the fridge is diagnostics thermistors passed i replaced the board and harness.
Chris Z.
DRYER MAYTAG MGDX655DW2 vent was leaking air out making the laundry room really warm so i used heatresistant metal tape to seal the vent
Chris Z.
WASHER MAYTAG MVWB765FC3 cx was having a hard time understanding that the UI is basically a toutch screen so when she would go to start it she would press with so much force the UI couldnt read her toutch
Oriale P.
DRYER WHIRLPOOL WGD4815EW2 "removed coins & screw from door seal causing noise issue, ran test working ok."
Jonathan H.
OVEN JENN-AIR JJW2430WW02 Replaced the recall kit brackets. Tested unit no further issues all tested ok.
Robert S.
WASHER MAYTAG MVWC565FW1 Error code f5 e2 and f7 e5. ordering lid latch and actuator; ordrng 1 W10913953 (actuator) and 1 W11307244 (lid latch)
Oriale P.
DRYER MAYTAG MGDX655DW2 "found poor exuast vent causing long dry times, advised cust need someone to clear venting tube running under house, dryer working ok."
Jeremy G.
RANGE-GAS KITCHENAID KDRS483VSS04 "ordering a spark module ,a 2 man , also made customer aware of scratches on floor before we pull it out took pictures.; ordrng 1 WPW10475147 (spark module), rqstng P&A on 1 2manjob"
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced bad motor capacitor, no motor movement , ran test recalibrated working ok."
Robert S.
WASHER MAYTAG MVWC465HW0 Replaced the lid latch and recalibrated the washer.
Francisco J.
WASHER AMANA NTW4516FW3 need to orderparts to complete the repair.; ordrng 1 W11170317 (board) and 1 W10919003 (water pump) and 1 W11210463 (water inlet valve.)
Jonathan H.
ALPHA WHIRLPOOL n/a Drain hose disconnected. Checked bellow no further issues all tested fine.
Robert S.
OVEN WHIRLPOOL WOS72EC7HV01 Replaced the oven control and the console set model correctly and removed demo mode.
Sarkis M.
OVEN WHIRLPOOL IBS650PXS00 "after self cleaing unit not working installed fuse-thrml and thrmst-fix ckd working ok; used 1 WPW10545255 (FUSE), and 1 WP9759243 (t/f) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 cx concerned about temp issues temp was not set correctly set to recommeded temp and advised cx on use ....cx not happy with any of my answer and ...advised cx make sure door was closed correctly and cx insited that i stay quit and listen to them ...i did and after they asked another question i answered cx overall not happy with my diagnosis...
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I order parts due to I broken the glass and the other parts just in case. i installed the compressor already and also chargewd 4.8 oz of freon; ordrng 1 WPW10383615 (thermistor) and 1 W11282569 (control assy.) and 1 W10581574 (glass)
Chris Z.
WASHER MAYTAG MVWX655DW1 i leveled the front feet up becuase the back was higher than the front. so now unit spins perfectly
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 Ice jammed inside ice maker assembly checked the double. Removed it and tested the timer assembly no further issues. All checked out fine. Unit harvest fine afterwards. Valve gets 120 turns on and runs normal now.
Ramon H.
WASHER MAYTAG MVWB765FW3 CX HAD NO HOT WATER REMOVED PANEL AND WATER VALVE FILTER WAS UBSTRUCTED REMOVED UBSTRUCTION AND REPLACED VALVE TESTED WORKING GOOD CX STILL NOT SATISFIED WITH NORMAL OPERATION OF WASHER
Jorge A.
REFRIGERATOR WHIRLPOOL MFX2570AEM3 "dUE TO not drain properly, need to order part. After 2.00 pm; ordrng 1 W10619951 (DRAIN)"
Edi C.
WASHER WHIRLPOOL WFW9700VW00 W10157759 part is discontinued call customer insurance they will contact customer within 48 hours
Oriale P.
DRYER WHIRLPOOL WGD6200SW0 "replaced broken door catch, unit working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 REPLACED BRAIDED HOSE WITH POLY TUBING AND INSTALLED PRESSURE REGULATOR INLINE SO NOW THERE IS GOOD WATER PRESSURE WITH THE VLALVE ALL THE WAY OPEN
Edi C.
WASHER MAYTAG LAT9706AAE Customer complaint washer smoking : found bad gearcase and steam seals customer declined repair
Raymond J.
WASHER WHIRLPOOL WFC7500VW2 helper complete
Edi C.
WASHER WHIRLPOOL WFC7500VW2 wjq2800xpl2 found overflow hose disconected put it back run diagnose test washer ok no leaks
Ramon H.
LAUNDRY CENTER MAYTAG MGDB765FW0 cx concerned about clicking noise in dryer.....could not recreate problem no noise coming from dryer at tis point
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 installed compressor ckd working ok; used 1 WPW10143759 (DRIER) from stock
Edi C.
DISHWASHER AMANA ADB1400AGS1 Customer complaint not hot water : info customer to let sink hot water run first in order for water to get hot going to dish washer all component tested ok to manufactory specifics.
Francisco J.
WASHER WHIRLPOOL MVWC565FW1 ordering the lid lock and the control board to this washer..; ordrng 1 W11162438 (control board) and 1 W11307244 (lid lock..)
Robert S.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 freezer door not closing fully on the right hand side. adjusted the freezer door and helped to remove the ice
Jonathan H.
OVEN- DOUBLE KITCHENAID KEMC308KSS02 Defective fan wrong fan motor reordering proper fan setting up ASAP appt customer needs morning on Wednesday. ; ordrng 1 OVENDOLLY and 1 WPW10016550 (blower)
Larry G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 checked float switch and .took lower panel off and checked wire harness and for leaks.. ran complete test cycle and verified correct operation. leaking at air gap advised cust to have repaired..all button on console working ok.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 found loose hose to dispenser ajust all the way in run no more leaks request completed
Robert S.
RANGE JENN-AIR JGRP548WP02 Range console was not behind the holding edge. corrected the console.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "fresh food section 51 degreesfreezer is 49 degreesneed sealed system tech to check pressures .compressor is running condensor ,evap fan running ,damper openinggaskets are closing .; ordrng 1 sealedsystmetech (sealed system tech)"
Francisco J.
REFRIGERATOR WHIRLPOOL ED5LTAXVL01 cleaned coils.'replaced the filtertried unclogging the drain my steamer died on me i used boiling water and its not doing the trick need the steamer .rescheduling italso fixed the door it does not crack when customer opens it and closes it anymore.; ordrng 1 WP2188917 (auger shaft) and 1 WP542638 (grease)
Larry G.
WASHER MAYTAG MHW5100DW "f3-e1,,,f8-e3.. replaced pressure sensor and tested for correct operation through test cycle.; used 1 WPW10448876 (sensor switch) from stock"
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYP03 "Due to a leak in evap. side , i installed compressor f freonr,evaporator,dryer, and charged 5.3 oz. of freon"
Rose K.
LAUNDRY CENTER WHIRLPOOL WET3300SQ1 replaced lid switch
Raymond J.
OVEN KITCHENAID KODC304ESS00 "chk and test oven cust compl of long pre heat, tech put both top and bottom oven in bake cycle and test, pre heat time within range, both ovens woorking properly."
Sarkis M.
MICROWAVE OTR WHIRLPOOL MH1141XMQ0 wjojbjowl1unit ckd working normal customer was worming worming muffin possible accidntlly overcooked and smell burn
Francisco J.
WASHER MAYTAG MVWC565FW0 the unit is dripping oil ordering gearcase.put the unit in diagnostics it wont agitate wither spin is okay motor is okay. autho #mjqh300xl2; ordrng 1 W11035751 (gearcase)
Chris Z.
RANGE WHIRLPOOL WEE510S0FS1 replaced the toutch main contrl due to sticky buttons/ non functional buttons.. with new panel unit works
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint not working :found bad board replaced it run diagnose test all components tested ok to manufactory specifics.
Francisco J.
WASHER MAYTAG MVWB765FC3 ordering the suspension the suspension on here broke from the clips.need to order; ordrng 1 W11130359 (suspension)
Pablo V.
LAUNDRY CENTER MAYTAG MVWC565FW0 "washer need a new control motor and cap; ordrng 1 W11116594 (control) and 1 W11026785 (motor) and 1 W11162560 (cap), used 1 W10913953 (SHIFTER) from stock"
Larry G.
WASHER WHIRLPOOL WFW7590FW0 "f9-e1,,,,f8-e3,,,,f5-e2,,,f9-e1,,,f8-e1,,,removed 3 socks from pump filter and tested for correct operation of pump motor."
Rose K.
DRYER MAYTAG MGDB765FC0 ordered new wire arness to sensors; ordrng 1 WPW10298258 (harns-wire) and 1 WP8577274 (thermistor)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 cx not closing door properly also replaced ice maker tested woprking good; used 1 4317943 (ICEMAKER) from stock
Jonathan H.
DISHWASHER WHIRLPOOL KUDE70FXSS4 Replaced parts s codes boards tested unit no further control issues all tested fine.
Ramon H.
RANGE WHIRLPOOL WEG745HOFS0 cx needs outer door; ordrng 1 W10909032 (glass-door)
Edi C.
WASHER WHIRLPOOL WFW97HEDBD0 "noisy when filling , pre order parts customer will bring dryer down; ordrng 1 W10842325 (dispenser) and 1 WPW10306690 (sensor) and 1 WPW10239942 (valve) and 1 WPW10247306 (valve)"
Raymond J.
OVEN KITCHENAID KODE500ESS04 "chk and test double oven, found that cust compl is pertaining to bottom vent design, wall oven vents at bottom and can get hot. this is an normal function of this over and can not be changed. cust also compln about convection cycle not performing to satifaction. tech chk oven and calbraited temp but this is residental oven and what cust needs is commerical style oven to suffice her cooking habits. this oven is not commerical grade and comes with a 30 degree plus or minus swing that cust must be aware of"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 cx concerned about freezing over adjusted temp and advised not top block air ways
Francis C.
LAUNDRY CENTER MAYTAG MVWX655DW1 helping training
Oriale P.
WASHER WHIRLPOOL WTW4816FW2 "replaced bad water inlet causing long fill error, ran test recalibrated working ok.; used 1 W11210459 (VALVE) from stock"
Jonathan H.
LAUNDRY WHIRLPOOL n/a Issue with knocking noise was from the back area causing the noise from drain hose hitting back wall. Pushed unit forward and tried to surprises it. They will have Maintenon fix bracket issue. Also had issue with dryer door. Removed hinge and fixed door to allow unit to close better. No further issues.
Ramon H.
COOKTOP WHIRLPOOL WCE55US6HB00 CX HAS NORMAL CONDENSATION SPOTS ON COOK TOP AND UNHAPPY WITH QUALITY OF COOK TOP EXPLAINED CX ITS NORMAL ...NO PROBLEMS AT THIS TIME
Jaime G.
DISHWASHER IKEA IUD8555DX2 installed the new sump assembly and control board
Enrique M.
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer stated dishwasher was not filling with water, I ran diagnostics and everything passed, paid visit only."
Robert S.
OVEN WHIRLPOOL W0S51ES4ES01 Oven will not bake or broil. Found open thermal fuse. Replaced the thermal fuse and checked bake and broil element.
Jaime G.
REFRIGERATOR KITCHENAID KBFN506ESS01 found top leds dead had parts ordered; ordrng 2 W10843339 (led light)s
Raymond J.
DRYER WHIRLPOOL n/a "went out to chk dryer, looked the dryer over and could not find a serial number, anywhere, call whirlpool to document. w/p said that m/n and s/n should be on door. found tag on door but its not readable, cust was informed by whirlpool to return to store and retrieve serial #"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 ordering parts to complete the repair the return and the freezer are freezing up; ordrng 1 WP2163777 (blade-fan) and 1 WPW10530058 (thermostat) and 1 WP542638 (grease)
Pablo V.
LAUNDRY CENTER MAYTAG MHW8200FC0 found losse conector ajust back in place run test ok request cmpleted
Pablo V.
DISHWASHER KITCHENAID KDFE104HPS0 run test found water in dish washee due too water backing up from sink instruc customer abouth smelling from backing up also instruc t install an air gap for dish washer run test ok request completed
Pablo V.
DRYER WHIRLPOOL MLG2000AWW instruc customer to clean vent test ok request completed
Ramon H.
DISHWASHER KITCHENAID KDTE104ESS3 replaced pump tested working good; used 1 WPW10348269 (DRAIN PUMP) from stock
Larry G.
WASHER MAYTAG MVWB835DW3 f0-e4... replaced inlet valve and recalibrated. tested for normal operation.; used 1 W11165546 (WATER VALVE) from stock
Jaime G.
REFRIGERATOR KITCHENAID KRFC302ESS00 found door not closing all the way had it adjusted and made sure door closes. uses steam and removed frost buil-up
Raymond J.
REFRIGERATOR KITCHENAID KSSC48QVS05 "found fill tube frozen again, called tech line for recommendations and advised tech to replace door.7724573595.; ordrng 1 LW10292433 (dor-fip us) and 1 2ndtech (2nd tech)"
Raymond J.
DISHWASHER KITCHENAID KDTE234GPS0 "found dishwasher leaking from sump area, need replaced; ordrng 1 W11085683 (pump&motor)"
Chris Z.
WASHER MAYTAG MVWB765FW3 REPLACED CLUTCH WITH SLIDER AND NOW UNIT IS QUIET
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 replace control board run test ok request completed
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518ZFM00 installed the new compressor and evaporator recharged system
Edi C.
WASHER WHIRLPOOL WFW92HEFU0 clear drain found error codes for mian board claer it run diagnose test all componentst tested ok to mnaufactory specifics.
Rose K.
RANGE WHIRLPOOL WEG515S0FW2 power cord losing power through the cord; ordrng 1 W11023766 (cord-power) and 1 W11310915 (control) and 1 W10898291 (module-spk)
Pablo V.
WASHER MAYTAG MHW3505FW1 REPLACE CONTROL AND SWITCH RUN TEST OK REQUEST COMPLETED 2NDMAN AUTHO IS MJQNEJQLL2.
Francis C.
REFRIGERATOR KITCHENAID KSC23C8EYW02 helping damon training .
Rose K.
WASHER MAYTAG MVWB950YG0 ordered new shocks and new soap dispensor; ordrng 1 W10440786 (suspension) and 1 WPW10172154 (dispenser)
Raymond J.
OVEN IKEA IBS550PWW00 found open therm fix that fail in clean oven cycle. ord displ also. will not install unless need; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10158964 (display)
Rose K.
WASHER WHIRLPOOL WTW5000DW1 "will also need W10512161 outer tub and W10752719basket along with all other parts also need a 2man and 4 call count; saved tckt , states that autho needed"
Enrique M.
REFRIGERATOR AMANA AFI2538AES3 "Ice maker is working fine, dispenser was not working, repaired and tested, dispenser working normal now..."
Ramon H.
REFRIGERATOR JENN-AIR JS48PPFXDA part no longer avaliable called aig spoke with divya 7724055576 will call cx in 3 to 5 buisness days
Oriale P.
WASHER WHIRLPOOL WFW9550WW00 "removed debris from drai pump ran test working ok. advised cust pump may need to be changed in near future, working now cust ok with it."
Jonathan H.
MICROWAVE KITCHENAID KOCE500ESS06 Customer stated the door seal was broken we looked at new seal on door and found the seal looks exactly same. The seal isn't the issue if they a lot of humidity or moisture in the unit when cooking its normal to have condensation in the but if it's not dripping water onto the stainless steel there's nothing we can do tha glass is fine no further issues but if he wants second opinion he can contact customer care for further details.
Sarkis M.
REFRIGERATOR KITCHENAID KBSD618ESS01 installed ice water pad & cntel-elec ckd working ok
Jaime G.
DISHWASHER MAYTAG MDBH969AWW5 found dishwasher working normal. unit did not have no error codes stored and performed ok
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced the defective diffuser. Tested unit no further issues all tested ok. ; used 1 W11164593 (
Francis C.
DISHWASHER WHIRLPOOL WDT780SAEM2 "complaing leaking water , found drain pump incorrected installed by Paradise technician , i just replaced because the original was rusty by water leak , now its worling ok tested fine , also custumer wants to keep the original water drain pump ."
Larry G.
WASHER WHIRLPOOL WTW5700XW1 replaced capacitor and tested for correct operation of wash. tested ok
Pablo V.
WASHER WHIRLPOOL WTW4815EW1 replace lid switch run test ok instruc customer not over load washer request completed
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced the door gaskets and mullion rail
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Customer under the impression that I am replacing the range. The range only needs burner caps part #w10881749 but customer has declined service.
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 PLastic cap on top of the door not drilled on opposite side for hadle reversal. Drilled the plastic cap to permit handle install.
Edi C.
DRYER MAYTAG MGDB855DC4 tested dryer run gets powwer verify by manager Gaby
Robert S.
REFRIGERATOR KITCHENAID KRMF706ESS01 refrigerator section evap coil iced freezer door not closing fully on left top corner. customer to pay for broken parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 W11095091 (bin-freezr) and 1 W11131390 (bracket) and 1 W10407216 (gasket-fip)
Edi C.
DISHWASHER KITCHENAID KUDE20FBSS0 Customer complaint top rack not coming out: found broken adjuster customer said will shop around and decide if wants to go for repair
Raymond J.
REFRIGERATOR KITCHENAID KSSC36QMS01 "founs faughty main control in built in, refer. need new board; ordrng 1 W10818296 (cntrl-elec) and 1 W10629033 (inverter box)"
Edi C.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint not power: customer left door open for more than 10 min machine stock on drain info customer how to cancel and restart the cycle , run diagnose test washer tested ok to manufactory specifics."
Raymond J.
REFRIGERATOR IKEA IX5BBEXDS00 "found freezer evap completly covered with ice, not going through defrost.; ordrng 1 W11035836 (cntrl-elec) and 1 W11087463 (damper) and 1 WPW10383615 (thermistor)"
Francisco J.
DRYER WHIRLPOOL WHD3090GW0 helped am...
Larry G.
RANGE WHIRLPOOL WFG510S0HB0 replaced new gas valve and let bake cycle to temperature and turned on broil . also tested all burners for correct operation. unit tested ok. no gas leaks. customer will replaced flex line.
Jaime G.
OVEN WHIRLPOOL WFG505M0BS3 found range to be ok the problem with ignition it has to do with the gas-source being not normal regular pressure. i showed it and explained to customer
Ramon H.
WASHER MAYTAG MVWB765FW3 ran dianoisiss no error code tested on sevral cycles ...and found no prolems at this time also recalibrated washer
Ramon H.
WASHER/DRYER COM WHIRLPOOL WGT4027HW0 came and pulled out washer looked underneath teste on sevral differant cycles could not find a water leak
Larry G.
DRYER WHIRLPOOL WGD4815EW2 open hi limlit; ordrng 1 W11050897 (thermal hi limit)
Francisco J.
RANGE WHIRLPOOL WFG320M0BB0 replaced the ignitor the range is working properly .showed the customer request compelted.
Pablo V.
DRYER MAYTAG MGDB850YG1 clean all burn lint instruc customer abouth cleaning lint filet instruc abouth nomal wear and tear on lint inside dryer request completed
Jaime G.
DRYER-GAS MAYTAG MGDB765DW0 "let dryer run for about 10 minutes to check its cycling and noticed it was sort of cycling sortpulled unit out and disconnected its venting system and tested again. this time, it cycled normal so i explained to customer that the problem resides in its vent system"
Chris Z.
WASHER MAYTAG MVWC565FW1 found no error coeds. i calibrated unit. then i advised cx to use bulky/sheets for every load due to the fact that the unit isnt filling with neough water as desiered.. i sat through a fill while in bulky sheets cycle to show cx how much water it fills up with
Edi C.
WASHER WHIRLPOOL GHW9250MW1 Customer complaint leaking: found bad door seal replaced run diagnose test no leaks.
Oriale P.
DRYER WHIRLPOOL WGD4800XQ4 replaced broken rollers & bad drum belt with motor pulley ran test working ok.
Francisco J.
DRYER AMANA NED4655EW1 need to orderparts to complete the repair..; ordrng 1 WPW10463967 (inner door) and 1 W10861224 (front door) and 1 WPW10610880 (catch) and 1 WP3403431 (striker)
Larry G.
WASHER MAYTAG MVWC465HW2 f8-e1... lid wont lock. replaced new lid lock and recalibrated checked for correct operation of lock and other componets. tested ok.; used 1 W10838613 (LATCH) from stock
Victor B.
REFRIGERATOR JENN-AIR JFC2290REP00 "pad was off not making connection with switch, i put it in place now delivery water"
Francis C.
WASHER WHIRLPOOL WFC7500VW2 "install control electr still not working , i call tech line and they gave me sr#7724514120 also they said the user interface and wire harness bad , just ordering part; ordrng 1 WPW10192981 (control elect) and 1 W10193027 (harness wire)"
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FSS01 installed cover .. cx is still tripping aboout the door not closing as the right FF door does. i removed the whole left door and checked hinge and recievers and nothing bent or broken.. i advised cx to open right door then the left door. cx thinks im full of BS so i advised to speak to customer service @ WP spoke to TECHSUPPORT:: SR7724556104
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 FOUND FRESH FOOD COMPARTMENT @ 32 ON THE FREEZING SIDE ALTHOUGH SETTNGS ARE AT 37 IN THE REFRIGIDAREper customer she wants service in the morning; ordrng 1 WPW10248595 (DAMPER) and 1 W11048823 (CONTRL)
Robert S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ3 Replaced the control key pad panel and tested operation
Larry G.
WASHER MAYTAG MVWC465HW2 tighten loose agitator and checked pump and hose for leaks. recalibrated and tested for correct operation.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due yto not cooling in refrigerator side , i installed sensor and defrost a lot of ice. all tested out ok"
Larry G.
DRYER / WASHER WHIRLPOOL LTE5243DQB "not filling. turned dryer on and washer started to fill. checked wire harness for loose connections at motor, timer, water valve,pressure switch, and power cord. ran washer through quick wash and unit is working ok."
Francisco J.
WASHER MAYTAG MVWX655DW1 the washer is working properly the customer is concered with the washer not filling with water ...checked error codes and there are none .
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 repplace cap repair wire harness run test ok request completed
Larry G.
DRYER WHIRLPOOL WGD4815EW1 replaced thermal fuse and tested for heat. dryer working ok; used 1 WP3392519 (FUSE) from stock
Chris Z.
WASHER WHIRLPOOL WTW7000DW3 "replaced valve that had a bad hotwater celonoid .. i ran and tested it on test 1 , 2 , & 5.. all checked out good"
Jaime G.
FREEZER KITCHENAID KBLS36FMX02 found a defrost issue gave customer the estimate she will think about it
Jorge A.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Due to not dryen well, i did test run cycle and all tested out ok and adsjusted the drain hose for better drained ."
Jaime G.
REFRIGERATOR KITCHENAID KRFC300ESS01 had to reoder part one side was completely kencked; ordrng 1 WPW10317014 (evap)
Jorge A.
REFRIGERATOR WHIRLPOOL MFC2061KES "Due to sometimes melt in freezer, need to order board and 2 sensors in order to function properly; ordrng 1 WPW10207861 (control board) and 2 12002355 (thermistor)s and 1 WPW10317076 (board)"
Chris Z.
RANGE WHIRLPOOL WFG525SOHV0 i came in and adjusted the door and its sealed and ran a bake cycle and had a thermomitor and it read propor temps .. its not leaking heat.
Ramon H.
REFRIGERATOR JENN-AIR JFX2897DRP02 checked compressor area and freezer and ff side no ice or frost build up copper rubbing against compressor moved around ...could not recreate sound
Robert S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Freezer door will not open. Customer must defrost the refrigerator before unit can be diagnosed. Must be a morning service call.; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10864518 (adapter)
Oriale P.
WASHER MAYTAG MVWB765FC3 "replaced bad noisey gearcase in wash cycle, ran test recalibrated working ok. sounds good auth#mjh8zjhnl2;"
Jaime G.
REFRIGERATOR FD KITCHENAID KFFS20CEYMS04 found a defrost problem .the new thermister harness; used 1 WPW10383615 (THERMISTOR) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 cx was concerned about temp ...ran a diagnoisiss and formed seal working good
Chris Z.
DRYER WHIRLPOOL WGD4815EW i replaced a bad light sensor and now unit heats.. cx is happy
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 per JV and customer noisy compressor JV orderde i replaced
Victor B.
DISHWASHER KITCHENAID KDTE104ESS2 motor pump sometime work sometimes doesn't- replaced pump. test good. PAD: KJN2Q00DP1
Raymond J.
DISHWASHER KITCHENAID KUDS30FXSS5 "repl faughty adjusters, and tested, all test good,; used 1 W10712394 (ADJUSTER) from stock"
Robert S.
DRYER WHIRLPOOL WGD8500DC4 Checked the dryer found burner no firing. Connector on valve coil was disconnected. Reconnected the gas valve coil and tested operation.
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 put into diagnostic cycle and checked componets. inspect water tubes at rear of refer. unit working ok.
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM7 adjusted door gasket tested working good...tested no more leak
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 not cooling & noisey compresser
Jaime G.
RANGE JENN-AIR JGS1450DS0 installed the new user interface left unit working
Larry G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 replaced new sump motor and tested for correct operation.
Edi C.
DISHWASHER WHIRLPOOL WDT720PADM3 Customer complaint not washing: found bad sump pump replaced it run diagnose test all components tested ok to manufactory specifics.
Chris Z.
DISHWASHER KITCHENAID KDTM354DSS5 found kink in thedrain hoseso i unkinked it and now unit is draining proporly
Ramon H.
WASHER WHIRLPOOL WTW700DW3 called safety talked to amanda file 7724483273 going to replace washer
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "cust compl that ice maker is noisey, tech preformed ice maker harvest test and found ice make working properly and noise level is normal, all test good"
Jaime G.
OVEN KITCHENAID KODC304ESS00 found lots of stain had door apart and cleaned
Sarkis M.
MICROWAVE KITCHENAID KMBS104ESS02 panl not redpading orderd panl & board 2man parts cover paid in full; ordrng 1 W11197501 (panl) and 1 W10891907 (board) and 1 W10891908 (board) and 1 2man (2man)
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "installed f air filters that were not install by installers, and fresh food right door that has 2 long scratcher on the side-replaced"
Oriale P.
WASHER MAYTAG MVWB865GW "ran test was unable to verify compalint of not washing, adjusted legs for off balance. recalibrated washer, working ok."
Edi C.
WASHER MAYTAG MVWB765FC3 "call tech line reference number#7724558186 customer complaint still leaving white residue on cloth : washer working as design all components tested ok to manufactory specifics, customer not satisfy with product gave customer solutions number"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 unit needs a fan the evap fan is not working and its not shooting air up into the fresh food section..; ordrng 1 WPW10464673 (fan motor .)
Sarkis M.
REFRIGERATOR IKEA ISC23CNEXY02 installed evap fan & boair ckd working ok ice & water disp not working customer awerr
Francis C.
REFRIGERATOR KITCHENAID KSSC48FTS04 "found door swtch wont closing all way in , just adjusted door hinge braket , i call whirpool and they gave me sr7724557849 , not charging custumer today"
Chris Z.
OVEN WHIRLPOOL WEE745H0FSO i replaced the temp sensor and also i replaced the panel due to cracking.. i leveled unit as much as possible but the flooring limits how much i can do.. i advised cx to ad a peice to the rear feet so they are elevated more
Jaime G.
FREEZER KITCHENAID KSC23C8EYB00 found a sealed system problem ordered partsAUTHORIZATION 4 DOUBLE LABORKJPG200XPL2PLEASE ALLOW 3.5 HOURS ON RETURN JOB ITS IN A CONDO BUILDING I WILL HAVE TO TAKE SEVERAL TRIPS FROM THE BOTTOM TO CARRY TOOLS AND PARTSPER CUSTOMER TO BE BACK ON FRIDAY 04/12/19 EVENING HE WILL BE HOME ALL DAY ; ordrng 1 WPW10239732 (evap) and 1 WPW10643261 (evap) and 1 W10309988 (compressor)
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "found mesh on vent hood causing poor drying performance, removed mesh for cust, ran test on dryer heating ok."
Oriale P.
DRYER WHIRLPOOL WGD8000DW4 "replaced faulty user dispay no power not turning on & replaced air duct vent with black sute on it making stains on clothes, working ok. advised cust to remove mesh screen from air vent hood causing lint to collect on it and poor air flow."
Robert S.
OVEN WHIRLPOOL WFG320M0BW2 Replaced the oven door gasket
Robert S.
WASHER MAYTAG MVWX655DW1 Lid latch error code. Replaced the lid latch and calibrated the washer.; used 1 w11307244 (lid switch) from stock
Pablo V.
REFRIGERATOR JENN-AIR JSC23C9EEM00 helper completed
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Due to still noisy, I installed motor."
Chris Z.
M/W HOOD WHIRLPOOL WMH32519HZ3 installed new board and now the light switch function works proporly.. ran test. unit heats and lights all work now.
Sarkis M.
COOKTOP WHIRLPOOL KGCC566H need valve & switch harnees parts not available
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 some stuff on left was frozen-repalced grill assembly
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 cx needs water valve; ordrng 1 WPW10349187 (valve)
Jorge A.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "due to not making ice , instaleed all these parts in order to fucntion properly"
Pablo V.
WASHER WHIRLPOOL WFW95HEDW0 found a error code fron door switch runt est clear code test ok request completed instruc customer how washer works test cycle ok
Ramon H.
30" FDBM WHIRLPOOL n/a cx possibly leaving door open causing ice build up and frost build need to defrost and make sure door is closing all the way
Raymond J.
REFRIGERATOR WHIRLPOOL KSSS42MDX05 "found built in unit low on freon dur to leak in system, freezer to is now at 25 and riseing, needs seal system replacement. due to age of unit cust will have to talk to owner."
Francisco J.
REFRIGERATOR JENN-AIR JSC24C8EAM00 francis gave me the s code for the boardfrancis also stated to waive the diagnosis fee because previous tech had already charged it eventhough its a different problem now .he said to waive it and to wave the thermistors .customer will pay for the labor once we come back; ordrng 1 WPW10235503 (cntrl -elec) and 1 W10316760 (thermistor kit)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS322FDAB00 "Not making ice at all, ice maker has ice cubes but not harvesting, replaced the ice maker and cycled tested..; used 1 WPW10300022 (ice maker) from stock"
Jonathan H.
REFRIGERATOR KITCHENAID KRFF507EWH01 Ice maker will cycle once temps get down. It's making ice now but very slow. Ran test 4. Valve turns to home position let unit run to ensure its cooling properly. As per notes sM replaced harness for THERMISTER already. Replaced selectively portion of the valve diverted. Tested unit no further issues. No freon leaks found all checked out fine.
Edi C.
WASHER MAYTAG MVWX655DW1 Customer compliant not enought water : instru custtomer normal operation insfo customer of cycle selector for more water all componentst tested ok to manufactory specficis.
Jaime G.
DISHWASHER MAYTAG MDB8959SFZ4 found the drain hose partially plugged up with dirt and drain hose was set too low so water would back up to dishwasher had cleaned it and set drain higher
Victor B.
REFRIGERATOR MAYTAG MFI2570FEZ04 "ice maker was hanging it wasn't in place, that's why it was leaking put it inplace."
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 diffuser not responding-replaced
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "authorization # wjlqojlapl1, per female filter was replaced by her son in law,"
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 fill cap was full of ice defrosted test good.
Oriale P.
WASHER MAYTAG MVWB765FW3 "found f-9 e-2 error for drain out issue, ran test with load unit operating as normal pumping water out, recalibrated washer working ok."
Chris Z.
DRYER-ELECTRIC MAYTAG MGDB755DW3 found loose connector going to motor so i just reinstalled connector proporly and ran a test that passed with no noise
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 drain tub was frozn ckd temp refg was 32f freezer was -5 instr cast to upluugd 24 hr to fef ice in the tub
Larry G.
RANGE WHIRLPOOL WFG525S0HW1 replaced spark module and tested that all burners are working ok.
Sarkis M.
REFRIGERATOR MAYTAG MRT118FFFH01 find frion leak on low side on tob repaird & add 134a 5oz ckd working ok labor not cover
Larry G.
OVEN WHIRLPOOL WOS51EC0HS01 repaired loose console and tested for correct operation.
Rose K.
WASHER MAYTAG MVWX655DW1 water lealing from inlet hoses
Rose K.
REFRIGERATOR WHIRLPOOL KBFS20ECMS00 replaced overload/relay; used 1 8201786 (START-DEV) from stock
Rose K.
DISHWASHER WHIRLPOOL WDF520PADW7 fliped seal on vent ran cycle no water found
Oriale P.
DRYER WHIRLPOOL GGW9868KQ1 "cust says dryer display lights up when not in use, has to unplug to work again, advised cust possible power serge or dispay board issue, parts no longer avalible to replace, cust is ok with dryer, no fire hazzard concern."
Sarkis M.
REFRIGERATOR WHIRLPOOL WZF79R20DW00 adjust freezer door to close properly & inst cust to not overload
Sarkis M.
DISHWASHER KITCHENAID KDTM354ESS3 installed door latch & 2 track ckd ok
Oriale P.
WASHER MAYTAG MVWB765FW3 "cust is unhappy with operatipon of washer, doen not like how washer agitate during sensiing, thinks clothes will be runined, ran test with load, did not find any errors, explained to cust this is nomal opreation of unit, cust still not happy with product."
Raymond J.
WASHER AMANA NTW4516FW2 "cust complain washer not spinning, found drain pump not draining, and no power. found connector not fully inserted due repaired and tested, all test good"
Oriale P.
WASHER MAYTAG MVWX655DW1 "unit had off balaced loads & legs not leveled causing washer to shake & move out of placed, advised cust on loads & made adjustment to legs, recalibated ran test working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer reported unit was freezing in the ref section, checked, workinh fine at this time, recommend not to put vegetables on top shelf and set temperature to a warmer setting..."
Chris Z.
LAUNDRY CENTER WHIRLPOOL WTW8000BW0 "unit had a spin, meaning the motor , shaft , and drums may be compramised so i called for autho and they denied repair"
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 the bin needs 2 brackets....the customer threw them out and when i got here i dirent realizxe how the other bin was set up.; ordrng 2 W10850332 (bracket)s
Francis C.
DISHWASHER KITCHENAID KDPE234GPS0 "complaing door keep opening on the middle of the cycle , found unit un level i level unit , also adjusted door hinges , now its tested fine , not water leak ."
Larry G.
HOOD KITCHENAID KWCU265HSS1 replaced board. light only comes on when fan is running on high; ordrng 1 WPW10368686 (board-cntr) and 1 W10355168 (control motor)
Oriale P.
WASHER WHIRLPOOL MVWC565FW1 "replaced bad actuator shifter was stuck in agitator intermitenly, ran tesworking ok.; used 1 W10913953 (SHIFTER) from stock"
Edi C.
WASHER WHIRLPOOL GHW9250MW1 found bad door seal ordering pat leaking; ordrng 1 WP8182119 (bellow)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 found ice maker arm came off of the icemaker so it wasnt working proporly so i reinstaled it and now unit should stop makin ice when full
Pablo V.
DISHWASHER KITCHENAID KDFE104HWH0 clean pump run test drain ok test fill wash drain ok request completed
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 found broken wheel at adjuster ordering part for customer; ordrng 1 W10712395 (adjuster)
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "main board not stopping neither on off or an test mode, evap. ice up-replaced main board and defrosted evap."
Pablo V.
DISHWASHER WHIRLPOOL KDTM354DSS3 run test instruc customer that need to clean air gap run test fill wash drain ok request completed
Jaime G.
DISHWASHER KITCHENAID KDTM404EBS1 FOUND DOORS GASKET COMING OFF HAD IT REINSTALLED UNIT OK
Victor B.
REFRIGERATOR WHIRLPOOL WRS335SDHB00 temp. was set to the lowes for both i put it on recomended.ter was 2 berry's box behind freezer drawer holding the from closing i shwed and explained to young men.
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Frost inside freezer, found door not closing due to food overloading, also adjusted refrigerator dooe was making noise..."
Jaime G.
REFRIGERATOR AMANA ABR2037FES found the drain orifice plugged up so there was a sheet of ice at the bottomhad it removed and had cleared the orifice and pipe
Francis C.
REFRIGERATOR FD KITCHENAID KRMF706ESS01 "complaing unit turn off some time and custumer need to reset power of unit , found harness wire damaged on deli door compartment , also ordering part for services pointer w10842568 , not charging at this time , i explaing custumer i need to review what we did and i will get back to the custumer , recuested by custumer monday april 15.; ordrng 1 W10864519 (adapter) and 1 W11170612 (harness- wire) and 1 W11188517 (plate)"
Ramon H.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 door gasket had gap oin it fromed gap no more issues
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS01 "when trying to get water or ice beeps, also i try to put it on test mode it doesn't respond needs UI i ordered main board for in case, if it does we'll need to call for aproval.also only light were working not cooling i disconnected and connected back now everything start working normal.; ordrng 1 W10822640 (UI) and 1 W11172798 (main board.)"
Victor B.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 no frost at evap. needs compressor and evap.per aig decline the estinate
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 not making ice because not enough water pressure instruct cust to fix water pressure
Oriale P.
WASHER AMANA NTW4516FW1 "found washer overfilling with water & has pressure fault error in main cntrl, needs cntrl board & pressure hose with switch replaced .; ordrng 1 W11124710 (main cntl) and 1 W10846364 (hose)"
Raymond J.
RANGE WHIRLPOOL WFG361LVQ1 "found inner glass cracked on range, cust say will use as is and contact us if want move forward"
Larry G.
WASHER MAYTAG MVWX655DW0 f5-e3. ran manual test cycle and started load on normal cycle. washer is working ok
Edi C.
DRYER WHIRLPOOL WGD9250WW0 found bad thermal fuse replaced it run diagnose test all components tested ok to manufactory specifics.; used 1 WP3392519 (FUSE) from stock
Oriale P.
WASHER MAYTAG MVWB865GC0 removed bobby pins stuck inside drain pump causing f-9 e-1 long drain error ran tet working ok.
Jaime G.
REFRIGERATOR KITCHENAID KRFC300ESS01 FOUND A LOW CHARGE THERE IS A LEAK IN THE LOW SIDE ORDERED THE EVAPORATOR CUSTOMER HAS THE COMPRESSOR.ANOTHER COMPANY LEFT IT; ordrng 1 WPW10317014 (EVAPORATOR)
Chris Z.
DISHWASHER IKEA IUD8500BX1 unit is oporatting intermittantly and also getting stuck in cycles. i replaced the main board due to that and ran a test and unit passed a quick wash no problem and clened off rust that was building up in chasie
Raymond J.
REFRIGERATOR KITCHENAID KFIS25XVMS9 "replaced faughty ice maker and control, tested and waited for fill. all test good"
Pablo V.
WASHER WHIRLPOOL CAE2745FQ0 replace control board run not working after coin and start need a new control boe=ard; ordrng 1 W10291184 (harns-wire) and 1 W10843661 (harness) and 1 WPW10491734 (interface) and 1 W11188527 (control) and 1 W11296297 (harness)
Ramon H.
OVEN WHIRLPOOL WOS92EC0AS04 put oven in test mode ran diagnoisiss and heated no power failure ...oven working normal
Ramon H.
OVEN WHIRLPOOL WOS92EC0AS04 put oven in test mode ran diagnoisiss and heated no power failure ...oven working normal
Ramon H.
M/W OTR WHIRLPOOL n/a took down and turned fan around tested working good
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice maker feeler arm locked in the off position. Dropped the ice maker arm and waited for ice maker to cycle and fill.
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 drai ice up and pipe at back was clog cleared and defrosted
Francisco J.
DISHWASHER MAYTAG MDB8959SFZ4 replaced the pump and motor for the dishwasher .no more noises at thia moment
Edi C.
WASHER WHIRLPOOL CGT9100GQ0 Customer complaint not working : found plug at outlet not conected all the way fix it run diagnose test washr run all componenst tested ok to manufactory specficis.
Robert S.
DRYER MAYTAG MGDB765FW0 Dryer ignitor broken. Picked up ignitor at marcone in South Gate and replaced the part.; pckd up 1 279311 (ignitor)
Oriale P.
DRYER MAYTAG MGDX655DW2 "made adjustment to door catch not allowing door to close properly, tested for proper heating & drying ok."
Rose K.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "needs new fan motor and control box; ordrng 1 2315539 (fan motor) and 1 W11223731 (control box) and 1 W11216993 (bulb), used 1 8201786 (START-DEV), and 1 2315539 ("
Jonathan H.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Replaced parts psp parts Colleen balance for repairs no further issues.
Raymond J.
OVEN WHIRLPOOL WFG525S0HS1 "when bake or brol selected the gas valve woun not open. repl faughty gas valve and spk module, all test good"
Pablo V.
WASHER WHIRLPOOL WFW87HEC0 replace control board and switch run test ok request completed
Raymond J.
DISHWASHER WHIRLPOOL KDFE104HPS0 dishwaser was not draining. tech removed drain hose to chk for restrictions and also pump. could not find any restrictions and pump is clear. reconnected hose and pump and put in test. dishwasher started working. all tst good
Chris Z.
WASHER WHIRLPOOL WTW8000DW5 unit was unleveled so any larg load would throw it offballance so i leveled unit and ran a spin n drain with two lg bathmats and unit preformed perfectly
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 water line infront of freezer door quick disconnect not on all the way took off reconnected and test wit sevral gallons of water ...no more leak...; ordrng 2 DSWPW10710203 (bin-cntlvr)s and 2 DSWPW10451873 (bin-cntlvr)s
Pablo V.
OVEN KITCHENAID KOCE507ESS04 helper complete
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 disp tub was frozen no water caming tru disp cleand ckd working ok
Rose K.
RANGE JENN-AIR JGS1450DP0 recalerbrated and checked temps
Jonathan H.
COOKTOP KITCHENAID KCGS550ESS01 Replaced spark module all tested fine no further issues.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503EBS01 "Due to not cooling in ref. scetion , i installed new sensor in order to do defrost properly all tested out ok.; used 1 W10316760 (THERMISTOR) from stock"
Francisco J.
DRYER WHIRLPOOL WGD8540FW0 "this call was a recall from anoter tech ,with the same problem as before therefore . im not charging for labor again and the part they had gotten it no charge before ."
Chris Z.
RANGE JENN-AIR PRG3610NP "this is a second app call.. i started the call thinking the part im ordering would be the fix (pre ID) so i come back today (4-3-19) with the wrong part in the back with the correct P# after some reaserch i found out the IGN SWITCH i needed is NLA. SO at this point i cant repair unit. IM NOT chrching cx becuase of our promise of waving the fee after proceeding with repair, witch now we had to go back on because of this new info i found out of the parts being nla."
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHB0 "Due to in fill valve it was threaded, i replaced a new fill valve . all tested out ok"
Robert S.
WASHER MAYTAG MVWB835DC4 Tested the washer in all agitate and spin speeds no unusal noises or sounds present at this time.
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 explained about the vent uner the diffuser and to put on ziplock ot tapper ware.
Larry G.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 fc temperature at 40 checked supply and return air. cleaned coils. ord dampner.; ordrng 1 W11236848 (disusser)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced the compressor and evaporator motor harness assembly evacuated and recharged the system.
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "found hot & cold water lines crossed, made correction to lines, ran test working ok."
Victor B.
DISHWASHER KITCHENAID KDTE204GPS0 "i shwed to male about the rince aid in manual, it was empty."