Local Reviews
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Oriale P.
DRYER MAYTAG MGDB755DW3 "unable to verify complaint, ran test with load working & drying ok."
Jaime G.
WASHER MAYTAG MVWX655DW1 found unit making this cluncking noise on the spin cycle ordered the gear box; ordrng 1 W10721967 (W10721967) and 1 W11035751 (trans)
Chris Z.
WASHER WHIRLPOOL WFW92HEFC0 going to need a new pressure switch becuase im not sure if the one i installed was a good one; ordrng 1 W11201293 and 1 W10864049 (cntrl-elec) and 2 WPW10448876 (switch-wl)s
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 not cooling in refer compartment. dampner door closed. tried to open door in test mode but dampner motor not opening. need dampner; ordrng 1 W11317276 (dampner) and 1 W11196400 (main control)
Larry G.
OVEN WHIRLPOOL WPW10299224 broken pin on door hinge. needs replacement.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door) and 1 WPW10310922 (trim-vent)
Jaime G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 found ice maker leaking and freezing on back of unit ordered partsPER CUSTOMER BE BACK NEXT FRIDA 01/18/19; ordrng 1 WPW10764668 (IM) and 1 WPW10492817 (BOX) and 1 WPW10635022 (ADAPTER)
Chris Z.
RANGE WHIRLPOOL WFG505M0BS3 reseated the burner heads so they make better contact soo the burners sparks up right away; ordrng 1 W10888179ds
Sarkis M.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 neec i.m wier harnss customer req app pm; ordrng 1 W11230096 (fill tub i.m)
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Authorization #KI4BTI4EPL1. made on 12-27-2018. Installed Evap. cover, main board, Ui display and a lot ice to defrost. all tested out ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Unit wasn't cooling properly yesterday ice cream was melted. I opened the damper assembly and noticed flapper not opening properly to keep temps contained. Adjusted the damper area and vent is now properly keeping temps. Customer will contact solar panel company to find out why house is running off back up power. If they continue having cooling issues contact us and send Jonny same day or next day please.
Jonathan H.
DISHWASHER KITCHENAID KDPE234GPS0 Dishes comming out very wet and tubs very wet inside after cycle completes. I checked to make sure if heater tuns on the customer is extremely upset at the fact this is 2nd unit giving same issue. I explained the use of rinse aid and customer dosnt want unit thy want it replaced. I informed her our company does repairs but she can reach out to the store purchased from and check for further options.
Edi C.
WASHER AMANA NTW4630YQ0 Customer complaint taking too long: replaced main board run diagnose test all componenst tested ok to mnaufactory specifics.
Jaime G.
RANGE AMANA AGR5330BAB3 installed the new control board range ok
Sarkis M.
DRYER WHIRLPOOL MDG5500AWW need motor referenceid #1412982553; ordrng 1 W10410997 (motor-drve) and 1 WP33002797 (wheel) and 1 WP33002535 (belt) and 2 12001541 (bearing & roller asy)s
Raymond J.
WASHER WHIRLPOOL WFW96HEAU0 "replaced pump and bellow, all test good"
Pablo V.
DRYER MAYTAG MEDX655DW1 replace timer run test ok requets completed
Francisco J.
REFRIGERATOR MAYTAG MRT118FFFH01 refrigerator is not filling the evap condensor fan is working evap fan is working compressor is humming just not filling up i need to order the compressor and the evaporator sealed system problem .whirlpool gave an authorization #; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 sealedsystemtech (sealed system tech)
Chris Z.
DISHWASHER KITCHENAID KUDC03IVBS0 **second appliance** ..use of gel detergents started to cause buildups and a mess inside of unit so i advised that she start washing with pods .. charging only the labor unit is complete
Jonathan H.
DRYER MAYTAG MGD8000AG0 "Unit needs new igniter. Ordering part setting up adapter appt. ; ordrng 1 279311 (ignitor kit & bracke) and 1 279311 (ignitor kit & bracke) and 1 279640 (pulley,idler)"
Jonathan H.
WASHER ROPER RTW4516FW2 Unit needed cleaning done cleaned inside and fixed issue with Clorox bleach clog all tested fine.
Robert S.
REFRIGERATOR WHIRLPOOL ED5FHAXVB00 hecked the refrigerator found freezer temp -5f refrigerator 37f. Customer stated refrigerator was not running yesterday and all the ice melted. Ice dispenser motor will not run and no power to the motor. Refrigerator cycled off but did not come back on with door left open.; ordrng 1 WPW10259855 (control) and 1 WP2315562 (thermostat) and 1 W10822606 (motor)
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Found tube water dispenser is not in right position, I installed water tubing in right position and now is working fine. cust. complaint about dents in Refrigerator side door and seems like is BUILDERS Company designer mistake. cust. will contact to builders to see if they can get it new door through Whirlpool. Pic are added. brand new refrigerator and House also."
Oriale P.
WASHER MAYTAG MVWX655DW1 replaced bad faulty main cntrl board ran test working ok. unable to send core part back.
Chris Z.
DISHWASHER KITCHENAID KDTE704DPA0 part is covered under 2-5th year conrle pnl.. collected 2nd app diag.. carge for labor on return vsit; ordrng 1 W10850350 (panel-cntl)
Sarkis M.
COOKTOP WHIRLPOOL KFGS366VSS02 need middle burner; ordrng 1 WPW10398577 (igntr-surf) and 1 WP8286686 (harns-wire) and 1 WP8286828 (module-spk)
Jaime G.
DISHWASHER WHIRLPOOL WDF750SAYM0 installed racks wheeles for bottom racks customer provided them
Larry G.
WASHER MAYTAG MVWB850YW0 bleach dispenser overflowing.disconnected bleach valve.ok'd by customer.no leaks.
Robert S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Refrigerator door handle loose and detacthed at the bottom. Reinstalled door handle and tightened freezer door handle also.
Edi C.
WASHER MAYTAG MVWB980BG0 Customer complaint noisy: found bad bearing ordering parts for customer; ordrng 1 W10820039 (hub) and 1 W10435302 (bearing) and 1 WPW10286241 (washplate)
Oriale P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "unable to verify complaint of door not latching, was able to close door without issue. advise cust working ok."
Rose K.
WASHER WHIRLPOOL WTW5000DW1 ordered new main board and motor; ordrng 1 W11283592 (motor) and 1 W10913953 (actuator) and 1 W11158831 (capacitor) and 1 W11116590 (cntrl-elec)
Jaime G.
DISHWASHER WHIRLPOOL KDTE204GPS0 INSTALLED THE NEW SUMP ASSEMLY LEFT UNIT WORKIMG WAY BETTER
Rose K.
WASHER WHIRLPOOL MVWB835DW3 ordered new main control and lid lock; ordrng 1 W11170706 (control) and 1 W10838613 (lid lock assembly)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 condensation on top of freezer gasket and on bottom of deli door gasket. customer will wipe up and it keeps coming back. cold spot on mullion rail where condensation is. will ord doors per tech assist and silicone cabinet around door; ordrng 1 W11307257 (freezer door) and 1 W11307302 (pantry door) and 1 WPW10276647 (motor-evap)
Jaime G.
WASHER WHIRLPOOL WFW97HEDU0 1412884050 APROVAL NUMBER found washer working normal no problem foundEDWIN PEREZ took the 109.95 charge by phone
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 freezing product on top shelf on top shelf and on door shelfs.check dampner on test cycle and damper not closing.; ordrng 1 W11317276 (damper)
Jonathan H.
OVEN KITCHENAID KSGB900ESS2 Checked touchpad assembly error code for fan checked fan and connection was off so unit couldn't heat up fixed harness and verified sensor speed no further issues unit runs on bake and broil no issues.
Chris Z.
MICROWAVE KITCHENAID KEMS308SSS04 will need cavity thermostat and also fuses .. collected SC 109.95 ... qutoed only for one part + labor ... quote will change if more parts are needed once i am able to pull oven out and fully check; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10120223 (thrmst-fix) and 1 W10120222 (thrmst-fix) and 1 WP4375321 (fuse) and 1 ovendolly and 1 W10852735 (thrmst-fix)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 wib4r00epl1 2 yr waranty from coctco adj refg door ckd ok
Pablo V.
WASHER WHIRLPOOL WGT4027HW washer need a new control bpard r.r; ordrng 1 W11176458 (control)
Enrique M.
MICROWAVE WHIRLPOOL WMH53520CS Helper complete.
Sarkis M.
REFRIGERATOR KITCHENAID KSCS25FVMS03 needfilter housing; ordrng 1 WPW10121140 (housing)
Chris Z.
MICROWAVE WHIRLPOOL WMH53520CS installed new switches and now unit works
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both refrigerator door gaskets.
Jaime G.
MICROWAVE KITCHENAID KMBD104GSS00 FOUND A BAD USER INTERFACEORDERED PARTS; ordrng 1 W11210536 (CONTRL) and 3 W11199805 (SWITCH)s and 1 W10278024 (SWITCH)
Pablo V.
DISHWASHER KITCHENAID KUDE60HXSS4 "found bad link sptin and control board; ordrng 1 W10473197 (cntrl-elec) and 2 WP8270020 (spring)s and 2 8194001 (mount,door balance)s"
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "there was a noise pulled no noyse,opened at back nothing loose i put it back on place no more unusual noise"
Victor B.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "it delivery ice when i was there, water filter wasn't all the way in."
Francisco J.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 ordering these parts customer will have to pay for the labor and the visit.kitchen gave an authorization #; ordrng 1 W10807590 (cntrl-elec) and 1 W10633627 (fan) and 1 WPW10277799 (harns-wire)
Enrique M.
REFRIGERATOR MAYTAG M1TXEGMYW01 "Not cooling in the ref compartment, found air supply/ return pluged up with ice, removed frost and replaced ff door gasket..."
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "recalibrated washer was unable to find any issues, cust concerned about deep water wash level. working ok."
Oriale P.
WASHER WHIRLPOOL MVWB765FW0 "replaced dead main cntrl board, ran test working ok. part is s coded cust only pays trip & labor fee."
Jorge A.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found ice on evaporatot from refrigerator side, need to order parts in order to proper function."
Pablo V.
WASHER WHIRLPOOL WTW7000DW4 found error code from water valvve washer need a new control and new water valve; ordrng 1 W11173597 (valve) and 1 W11182871 (control)
Victor B.
REFRIGERATOR WHIRLPOOL JFC2089HEP mullium broken and need pivot also-orderd both; ordrng 1 WP12722803B (rail-mulln) and 1 WP67003405 (block- piv)
Larry G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 relaced rack adjuster and leveled so door will close properly. ran test cycle for normal operation.
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "No ice and leaking, replaced the ice maker and tested, no leak was detected, freezing normal...; used 1 W10884390 (ICEMAKER), and 1 12002646 (LIGHT SWITCH KIT) from stock"
Victor B.
REFRIGERATOR KITCHENAID KUWR304EBS00 bibration noise was coming from between compressor and drip pan i put foam between no more unusal noises
Larry G.
WASHER MAYTAG WTW4816FW2 replaced motor and recalibrated. tested for operation. no more noise from motor.
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 clean pump and instruc customer to replace air gap request completed
Jaime G.
OVEN WHIRLPOOL WEG515S0FS0 found regulator harness not pushed all the way so reinstalled all connectors then oven worked ok
Enrique M.
FREEZER WHIRLPOOL WRB322DMBM00 "Noisy, adjusted copper tubing around the compressor and condenser coil, tested working fine now..."
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 ice maker will not pass the harvest test. ordering new ice maker; ordrng 1 W10873791 (icemaker)
Jaime G.
RANGE JENN-AIR PRG3010NP found ovens door hinges damaged unable to reinstalled door which was removed by customer PARTS NO LONGER AVAILBLE FOR THE OVEN
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "made adjustment to drain hose to far into stain pipe causing siphoning, ran test working ok."
Robert S.
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed parts per tech line compressor will only try to run for a few seconds. Winding resistance is correct. Ordering a compressor; ordrng 1 W11025999 (compressor) and 1 W10913906 (coupler)
Jorge A.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 "I made some adjustment on filter housing and now all are working noe , adviced to cust. to replaced water filter every 3 monts due to the water city is bad."
Robert S.
DRYER WHIRLPOOL WGD92HEFC0 helper complete
Jonathan H.
RANGE MAYTAG MGS5770ADC Unit needs board it the price it pretty up there so I gave quote and explained to customer she can reach back to us within 30 days and we will credit the109.95. If they call us please order 74007498 (48.00)and WP5760M305-60 (500) T3
Edi C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint not drainning : found food on air gap clear it run diagnose test dish washer tested ok to mnaufactory specifics.
Chris Z.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 water is coming out when calling for ice; ordrng 1 W11130211 and 1 WPW10713153 (grille) and 1 WPW10317261 (tray-drip)
Chris Z.
DISHWASHER WHIRLPOOL KUDS30FXPA3 issue with same part as last visit so were not charging for the service; used 1 W10712394 (ADJUSTER) from stock
Larry G.
WASHER MAYTAG MVWC565FW1 replaced main control and recalibrated. tested for correct operation.
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "bad freezer switch-replaced, now freezer light works and it doesn't show door open, call back from Invoice # 112126 8/04/18"
Victor B.
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 "temp. was 37, it show 50 at test needs main board and fresh food thermistor.; ordrng 1 WPW10310240 (cntrl-elec) and 1 12002355 (thermistor kit)"
Francisco J.
FREEZER JENN-AIR JFC2089WEP11 i installed the rail mulllion and the gasket and the switch the fridge is working properly again and it the gasket is closing properly .
Edi C.
WASHER WHIRLPOOL WTW7800XW2 helper done
Francisco J.
WASHER WHIRLPOOL WTW7800XW2 replaced the door to the washer request completed .
Pablo V.
DRYER WHIRLPOOL WGD72HEDW1 found close valve open run test ok request completed
Chris Z.
DISHWASHER MAYTAG MDB6701AWW0 unable to repair unit due to parts nla .. collecing 109.95
Rose K.
WASHER WHIRLPOOL CAE2795FQ0 nothing wrong with the washer going through all cycles normally cust claims it won't go into spin spin is working fine
Rose K.
MICROWAVE JENN-AIR JMW9530DAB ordered new main control board; ordrng 1 WP74009716 (cntrl-elec) and 1 ovendolly
Rose K.
COOKTOP JENN-AIR JGD8345ADB ordered new both upper valves; ordrng 1 WPY04100188 (valve-brnr) and 1 WP74006156 (valve- top)
Chris Z.
DRYER WHIRLPOOL SDG4606AWW replaced bad pullly; used 1 4392067 (REPAI KIT) from stock
Pablo V.
WASHER MAYTAG MVWC565FW1 replace controll board run test ok request completed
Chris Z.
WASHER WHIRLPOOL WTW4815EW0 just calibrated unit and now unit works ... tested the spin and it spun out the clothes perfectly
Chris Z.
DRYER WHIRLPOOL WED4815EW0 units hose was kinked not allowing moisture to leave unit
Jonathan H.
VENT HOOD KITCHENAID KVWB400DSS2 Unit needs new clips can't close door to operate the unit. ; ordrng 2 W10854245 (clip)s
Edi C.
WASHER WHIRLPOOL MHW8100DC0 found bad main control board customer declined estimate
Raymond J.
OVEN WHIRLPOOL WFG320M0BS3 "found oven door handle had fallen off due to loose screw inside door. reinstalled handle and tightened screw with loctite, all test good"
Raymond J.
COMPACTOR WHIRLPOOL KUCS03CTSS2 "found faughty mtr and gear, cust will decline at this time"
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 iNSTALLED NEW DOOR DUE TO OLD DOOR IT WAS LEAKING AT BOTTOM AND IT WAS CREATING RUSTIN REFRIGERATOR.
Edi C.
WASHER MAYTAG MVWB765FW2 Customer complaint npisy when agitate:adjusted rotor and stator run diagnose test with cloth no more cliking noises washer tested ok to manufactory specifics.
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "COSTCO STK 2yr waranty from costco, ff lights dim, replaced led light assembly that customer provided now lights lit well."
Raymond J.
REFRIGERATOR JENN-AIR JS42NXFXDE01 "replaced parts ord by prev tech, all test good"
Larry G.
DISHWASHER WHIRLPOOL WDF510PAYB6 spray arms clogged and wash motor weak. also heater not coming on during test cycle.
Pablo V.
DRYER WHIRLPOOL LDG512 unable to work in dryer duo too diferent model and serial number call ASSURANT they declined repair and said to complete call and sumit for trip charge they are going to contact customer
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "replaced faughty icemaker, all test good; used 1 W10884390 (ICEMAKER) from stock"
Victor B.
REFRIGERATOR MAYTAG MFI2569VEB2 display and push will show al lights bad main board-decline estimate paid for diagnostic only
Jonathan H.
RANGE KITCHENAID KSGB900ESS1 "Each burner has an adjustment we can make to raise or lower the gas flow, when it's on simmer it turns off so I got the unit raised on orifice regulator on each Bruner. No more issues all tested fine if anymore issues customer can contact kitchen safety depart if any issues."
Enrique M.
REFRIGERATOR JENN-AIR JFC2290REP00 "Door not closing correctly, replaced door mullion and tested, working fine now....."
Jaime G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 installed a deffective drain pump dishwasher now drains ok
Larry G.
WASHER WHIRLPOOL WTW4816FW2 no indicator light on board. replaced defective board and recalibrated. tested for correct operation.
Sarkis M.
DISHWASHER AMANA RE960PXKN2 installed dispenser ckd ok
Larry G.
RANGE WHIRLPOOL WFG520S0FS0 valve handle turning ok and burning lighting correctly. needs knob for correct operation.; ordrng 1 W11122880ds (knob)
Edi C.
LAUNDRY CENTER MAYTAG MVWX655DW1 found missing powder detergent container driect order to customer washer ok.; ordrng 1 dsW11127356 (drawer)
Robert S.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Sealed system leaking found oil at base of drier joint but drier is not a dye drier. Ordering freezer evap coil and dye drier. Resoldered base of drier and recharged unit. Allow time for repair.; ordrng 1 WPW10608485 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10577369 (cover-back)
Sarkis M.
MICROWAVE WHIRLPOOL CAE2795FQ0 W10864422 i rsv ovne panl this is washer call reorder r part #w11188527; ordrng 1 W11188527 (washer timer)
Sarkis M.
DISHWASHER KITCHENAID KDTM704ESS2 need motor pump; ordrng 1 W10900797 (panel-cntl) and 1 W10861526 (pump&motor)
Ramon H.
COMPACTOR KITCHENAID KTTS505EBL0 cx education cx had extra compact button on
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "found washer not responding, has 120v & lights but not working, cust says washer was noisey in spin cycle, needs parts replaced.auth#WI8ZNI8EPL1 try to get add labor on return trip.; ordrng 1 W10528947 (drive hub kit) and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11116590 (main cntrl)"
Oriale P.
WASHER AMANA NTW4516FW1 "found overflowing drain stain pipe, advised cust need plumber to fix water leak issue."
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 leveled refer door and adjust buzzing noise coming from condenser.checked for correct sound level.
Oriale P.
WASHER MAYTAG MVWB835DW4 "unit will not turn on, found bad power outlets in cust home from recent power outage, advised cust to call electrician to fix issue ordering parts for repair.; ordrng 1 W11170706 (main cntrl) and 1 W11115285 (panel-cntl)"
Larry G.
WASHER WHIRLPOOL WTW4855HW1 advised on using tap cold only due to no hot water. recalibrated and tested waher with manual test cycle. washer working ok
Larry G.
COOKTOP WHIRLPOOL WFC150M0EW3 check all elements for correct opeation.normal operations
Edi C.
WASHER MAYTAG MVWB850YW1 Customer complaint noise: found ba bearing customer will think about repair and will call back
Jaime G.
OVEN KITCHENAID KODE300ESS04 FOUND UNIT DEAD ALTHOUGH THERE IS POWER TO IT ORDERED PARTS; ordrng 1 W11179310 (CONTROL) and 1 W11087457 (USER INTERFACE) and 1 W10782120 (THERMAL F) and 1 OVENDOLLY and 2 MENJOBs
Francisco J.
STOVE WHIRLPOOL WFG320M0BW2 Replaced the glass door problem taken care of ..request completed....
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS586FIEM04 adj rir damper ckd working ok
Francis C.
DRYER WHIRLPOOL WHD3090GW0 "installed part , just found not 240 volts came to the unit , power its reverse , custumer need to call electrician , using authorization # WI4UV00DL2.i call whirpool and they gave me sr#7723886623."
Rose K.
DRYER MAYTAG MGDW2 plug the ignigtor that was not pluged in
Oriale P.
WASHER MAYTAG MVWB955FC1 "unit will not start cycle after 2 wash cycles, electronic cntrl board failure, cust has to unplug washer & plug back, need both parts replaced.; ordrng 1 W11025446 (panel-cntl) and 1 W10912345 (cntrl-elec)"
Pablo V.
WASHER MAYTAG MVWC565FW1 found error codes clear calibrate run test ok request completed
Oriale P.
DRYER WHIRLPOOL WGD85HEFW1 "unable to verify complant of noise squeeking noise when running, ran test with load ok."
Francisco J.
DISHWASHER KITCHENAID KDTM704ESS2 "dishwasher motor stops during the cycle and does not continue to wash ,ordering the pump assemly...; (created new UIS, deleted prior attachment to UisID 15667), ordrng 1 W11087376 (pump&motor)"
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 found 120v to main cntrl board does not turn on needs to be replaced.; ordrng 1 W11116590 (main cntrl)
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 press the padle motor doesnt get power ordered main board and display.; ordrng 1 W11196400 (main board) and 1 W11214887 (display)
Oriale P.
WASHER MAYTAG MVWC565FW1 replaced actuator shifter ran test working ok. advised cust on soap usage & cleaning performance.; used 1 W10913953 (SHIFTER) from stock
Larry G.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 unit not going into defrost; ordrng 1 W11190849 (control box) and 1 WPW10384183 (thermistor) and 1 W109117701 (harness fuse)
Francisco J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 the wire to the board was not properly inserted all the way and it wasent making the right connection hence not supplying the 120 to the board now it is i tested it several times request completed.
Pablo V.
WASHER WHIRLPOOL MHW8100DW0 washer need it a new control board and pressure switch parts and labor over
Jaime G.
WASHER WHIRLPOOL CAE2795FQ0 INSTALLED THE NEW CONTROL BOARD AND SCTUATOR WASHER WORKED OK
Edi C.
WASHER AMANA NTW4605EW0 "Customer complaint not working : found error coded long fill checked drain hose was too deep inside drain , pulle out drain hose adjusted re run diagnose test all components tested ok to manufactory specifics."
Francisco J.
REFRIGERATOR AMANA ASI2575GRS01 installed the diffuser and the diffuser to the fridge working properly now.
Robert S.
RANGE WHIRLPOOL WFC310S0ES3 New style elements cut back on power to due embedded safety thermostat advised cust to cover pot for faster boiling.
Oriale P.
WASHER MAYTAG MVWB765FW0 "found bad noisey gearcase, needs part replace to fix issue; ordrng 1 W10811956 (gearcase)"
Victor B.
REFRIGERATOR AMANA ABB1921BRM00 not defrosting. ordered main board and by-metal for in case.; ordrng 1 ABB1921BRM00 (display board.) and 1 W11260592 (by-metal hardness)
Rose K.
FREEZER KITCHENAID KBFC42FTS04 needs all new door seals declined estmate
Jaime G.
RANGE-GAS WHIRLPOOL WFG320M0BW2 INSTALLED THE BURNER HEAD AND IT WORKED OK
Jaime G.
DRYER MAYTAG MGD5500FW0 reordered part got the wrong piece; ordrng 1 W10219012 (housing)
Edi C.
WASHER WHIRLPOOL WFC7500VW2 "Found f06 code checke winding on motor out of range ohm 1.4 m hms on tacho meter bad motor , ordering control in case needed; ordrng 1 WPW10192987 (motor-drve) and 1 WPW10192965 (cntrl-elec) and 1 WPW10192966 (cntrl-elec)"
Robert S.
RANGE WHIRLPOOL WFG540H0EW1 Oven is not a tradition self cleaning oven. Customer has back issues and it is difficult for her to clean the oven with aqualift cleaning feature.
Jaime G.
OVEN IKEA IBS550DS00 replaed the doors outer glass and thermoatatthermostat are under 5 years warranty
Rose K.
WASHER WHIRLPOOL MVWB835DW3 replaced console
Larry G.
WASHER MAYTAG MVWC400XW3 "152,67...gearcase bearing noisy. needs gearcase replaced."
Victor B.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 push buttons for ice and water dont' respond well
Jorge A.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Cust. had it one door skin and it has some discoloration on the sides, cust. ordered 3 door panel skin plus top grill panel and she just got one skin. She will call JEN AIR to get properlt doors and grill plus she said she is been getting failed parts DENTS/DISCOLORATION already 3 times cust. upset wants replacement. parts #s just in case needto order #-W10854243-LEFT, W10782269 -right, W10782358-bottom, and top griil PLUS 2 MAN."
Sarkis M.
DISHWASHER MAYTAG MDB4949SHZ0 dishes not drying inst customer to use jetdry
Larry G.
MICROWAVE WHIRLPOOL WMH31017HS0 says theres an arch coming from the inner top of microwave down to food and burning food. using paperplates and plastic bowls.auth#wibta00ml2; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 2ndman (2nd man)
Pablo V.
WASHER MAYTAG MHW8200FW0 replace console run test ok
Pablo V.
WASHER WHIRLPOOL WTW5530SQ0 replace lid switch run test ok request completed
Oriale P.
DRYER WHIRLPOOL MDG6400AWW "changed part unit runs while door is open, part ordered is not correct for this dryer to work properly need part#WP33002808; ordrng 1 WP33002808 (timer)"
Jaime G.
RANGE WHIRLPOOL WFG510S0AS2 found electrode clicking but no gas is pressent top burners work ok ordered partsPER CUSTOMER PLEASE BE BACK ON 01/16/19 HE WILL BE HOME ALL DAY; ordrng 1 WPW10602001 (regulator)
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Found leak at bottom of fridge in tubing conection, I made adjustement and reconnected all water tubing in water valve all tested out ok."
Ramon H.
LAUNDRY CENTER WHIRLPOOL WED7300XW cx needs to replace vent unclogged tested working good
Victor B.
DISHWASHER WHIRLPOOL KUDK03ITBL3 "electrical board burn out again-ordered, is a call back.board on warranty, ordered water valve and drain pump for in case., she needs to pull dishwasher , it has stone floor that is at least 1/2 in. higher than dishwasher.; ordrng 1 WPW10084142 (cntrl-elec) and 1 WPW10158389 (valve-inlt) and 1 WPW10348269 (drain pump)"
Jonathan H.
KITCHEN WHIRLPOOL n/a Replaced sump assembly and reset board all tested fine.
Robert S.
REFRIGERATOR MAYTAG MFT2976AEM00 dispenser light is strobing. Ordering user interface and power supply board. unable to verify disp leak.; ordrng 1 W10878994 (control elec) and 1 WPW10453401 (elect control board) and 1 WPW10341329 (valve)
Francisco J.
REFRIGERATOR KITCHENAID KRSC503ESS01 i installed the parts to the fridge request completed .i also checked temp settings.
Ramon H.
OVEN AMANA AGR4230BAW3 hinges stuck need to replace; ordrng 2 W11095995 (hinges)s
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "ice maker just going and going repalced water valve was burn out, wall valve not giving water i explained to female it needs to be replace in order for the ice maker to get water.; used 1 WPW10498976 (VALVE), and 1 W10884390 (ICEMAKER) from stock"
Ramon H.
RANGE WHIRLPOOL WFG515S0ES1 cx needs needs new grate; ordrng 1 W10695047 (grate-kit)
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "No ice no light, found frost built up around ice maker and light switch, removed frost, cycled ice maker and tested switch, adjusted freezer door...."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not making ice and water leaking from filter housing, replaced ice maker and filter head.."
Robert S.
WASHER MAYTAG MVWX655DW1 main control dead lid locked. Jumped lid coil to open the lid. Ordering parts; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (control)
Robert S.
REFRIGERATOR MAYTAG MFI2569YEM0 Replaced the main control board and programmmed it.
Victor B.
REFRIGERATOR WHIRLPOOL WRF540CWBB01 "hose at back was kink, now delivery waer the ice maker is off and the container is full of food boxes., under call back warranty"
Larry G.
MICROWAVE KITCHENAID KOCE500ESS06 auth#kic5uicml2.... replaced switches and tested for correct operation of microwave starting.
Rose K.
MICROWAVE KITCHENAID KOCE500ESS06 helper complete
Jaime G.
DISHWASHER MAYTAG MDB4949SDM0 installed new parts and dishwasher very ok
Larry G.
RANGE-GAS JENN-AIR JGRP436WP02 left front burner head defective. need replacement; ordrng 1 W11106799ds (burnr-head)
Raymond J.
WASHER WHIRLPOOL WTW4810BQ1 "repaired faughty washer legs, all test good"
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "fill tube ice up, and customer don' like the sound that make the ice maker when twist-ordered both; ordrng 1 W11115534 (icemaker) and 1 W10917894 (fill tube)"
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 clean dain pump and hose run test ok request completed
Jaime G.
RANGE MAYTAG MGR6600FZ1 installed the new panel and its bezels it improved a bit but still knobes rub hard as one turn themunable to fix the problemTALKED TO TECH. SUPPORT AND THEY ADVICED TO ORDER THE MANIFOLDreference number 7723891919 ticket; ordrng 1 W10859728 (manifold)
Robert S.
FREEZER MAYTAG MZC31T15DW00 Leak in sealed system. Freezer is in a commercial environment no warranty on this product.
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Drain pump humming but not pumping. ordrering the drain pump.; ordrng 1 W10876600 (pump water)
Larry G.
WASHER WHIRLPOOL GST9679PB0 "not spinning water out of clothes all te way..found weak clutch and gearcase leaking oil...134.07..14.03...6.58..14.30.0.75; ordrng 1 3360629 (gear case) and 1 285785 (clutch) and 1 285753A (coupling,motor) and 1 285664 (hose,drain 4ft.) and 1 80040 (agitator dogs)"
Jonathan H.
GAS APPLIANCE WHIRLPOOL n/a Unit needs new gas valve ordering parts setting up soonest available date. ; ordrng 1 W10353165 (burner-gas) and 1 WP8573713 (cutoff-tml) and 1 WPW10620755 (motor-drve)
Edi C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint not drainning : found clog line clear it run diagnose test dish washer drain all components tested ok to manufactory specifics, customer has additional 1 year with costco."
Rose K.
WASHER MAYTAG MVWB880BW0 replaced dispensors and inlet valve
Oriale P.
WASHER MAYTAG MVWC425BW1 "found noisey bad gearcase & tripped out washplate & hub need these parts replaced. cust has water leaking from drain stain pipe, advised cust needs plumer to fix issue.; ordrng 1 W11035747 (gearcase) and 1 WPW10553968 (washplate) and 1 W10528947 (drive hub kit) and 1 W10913953 (actuator)"
Oriale P.
WASHER AMANA NTW4516FW2 "replaced faulty main cntrl board not starting, ran test working ok. unable to send core part back."
Ramon H.
WASHER AMANA NTW4516FW2 replaced main control tested working good
Raymond J.
REFRIGERATOR KITCHENAID KRSC500ESS01 "replaced mtr coupl and ice bin, all test good"
Robert S.
DRYER AMANA NED4655EW1 Push to start switch fell out of lock position reinstalled push to start switch
Pablo V.
DISHWASHER JENN-AIR JDB9000CWP1 replace control board adn pump run test ok request completed
Sarkis M.
DISHWASHER WHIRLPOOL MDBH969AWB2 installed door latch ckd working ok
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FSS00 installed parts lested ckd ok
Pablo V.
WASHER WHIRLPOOL CAE2745FQ0 unable to makeit work call whirlpool was close need to call back for technical support washer dont lock call cust before going back; schdld next appmnt for 1/15 TUE !
Edi C.
WASHER WHIRLPOOL WTW4955HW1 Customer complaint making noise : found pieces of plastic caugh at pulley remove it re run test all componenst tested ok to manufactory specifics.
Edi C.
DISHWASHER KITCHENAID KDFE104DWH5 "Customer complaint control not working : fond control lock panel activated , disable control lock show customer how to operate drish washert tested ok to manufactory specifics."
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found slow drai and Installed new drain pump and still not drained properly . I will tell the customer the hose from drain pump to air gap is plumbing issue.; used 1 w10342869 (truck stock) from stock
Edi C.
WASHER AMANA NTW4516FW2 "Customer complaint not power : run diagnose test calibrate control board all components tested ok to manufactory specifics, also instruc customer on bad outlet washer tested ok."
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "replaced stripped out drive hub causing no spin issue, ran test working ok. used spare part"
Rose K.
WASHER WHIRLPOOL WTW7300DW0 replaced wash plate
Raymond J.
REFRIGERATOR KITCHENAID KRFC604FSS00 "replaced faught evap cover,control and ice maker, all test goodkicc0icep1"
Enrique M.
DISHWASHER JENN-AIR JJW3430DS02 "Missing bottom grille, reinstalled bottom front grille, ...."
Raymond J.
OVEN JENN-AIR JJW2430DP01 "chk and tested oven found oven over heating and calibration was off, repaired and tested, all test good"
Jorge A.
DISHWASHER WHIRLPOOL WDF130PAHS0 Found leak at the bottom of fill valve wich connect fill valve and black hose is gold connector wich is not part of the diswasher. The rubber of gold connector is broken. called whirpool claim ## 7723862615...cust. had it floor damaged. pics are added.
Rose K.
WASHER MAYTAG MVWB765FW1 replaced gearcase
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "found LED lights dim, removed cover and repaired connector, lights working properly,"
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "found left trim not on, removed handle and reinstalled left trim on oven door, all test good"
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced seal system parts no further issues all tested ok.
Edi C.
WASHER MAYTAG MVWX655DW1 helper done
Pablo V.
WASHER MAYTAG MVWX655DW1 washer did not have any problem call maytag they have notes in file customer dont like wassher she want a replasment and maytag sold a lemon
Jonathan H.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 I forgot to melt ice last I it's from buildup. Removed ice tested unit no more frost issues or air flow problem unit cooling perfectly.
Victor B.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 ff door crooked-ordered; ordrng 1 LW10646224 (dor-fip)
Jaime G.
DISHWASHER WHIRLPOOL KDTE204GPS0 found water movimg inside very slow pressure is not there ordered parts; ordrng 1 W109171 (sump assly)
Jaime G.
DISHWASHER WHIRLPOOL GU2275XTVY1 found top rack needing wheeles ordered parts; ordrng 4 W11157084 (wheeles)s and 2 WP8565925 (stop tracks)s
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 customer has receipt they bought it 3/1/2018 it still covered under manufacture ordering parts wednesday from 3-5pm; ordrng 1 W10911022 (panel-cntl) and 1 W11201273 (contrl) and 1 WPW10448876 (switch-wl)
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 the washer needs a new control board ..need to come back with it.; ordrng 1 W11116590 (cntrl-elec)
Jaime G.
MICROWAVE WHIRLPOOL CAE2795FQ0 FOUND WASHER NOT CYCLING ORDERED PARTS; ordrng 1 W11188527 (CNTRL) and 1 W11212745 (ACTUATOR)
Sarkis M.
REFRIGERATOR KITCHENAID KBSD618ESS01 installed parts orderd prv tech need more parts no light in freezer & not changing #; ordrng 1 W10830288 (CNTRL-ELEC) and 1 W10908166 (module) and 1 W10798005 (CONTRL-BOX)
Jorge A.
REFRIGERATOR KITCHENAID KBFN506ESS00 Customer bought house i 11-15-2018 with the appliances...need to order parts for defrost issue in freezer side.; ordrng 1 WPW10739408WPW10739408 (control electronic) and 1 W10316760 (thermistor)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "NO ice dispencing, cleaned frost inside ice bin and tested, ice maker and dispenser working fine....instructed.."
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced bad drain pump causing no drain issue, ran test working ok."
Victor B.
REFRIGERATOR MAYTAG MFC2062FEZ02 "i leveled unit ,and it wabble per costruction person he'll have cabinet and floor person to check, caus they are a little off both."
Francisco J.
WASHER AMANA NTW4516FW1 need to order the gearcase and the cam/; ordrng 1 W11255272 (gearcase) and 1 W10721967 (drive pulley)
Francisco J.
WASHER MAYTAG MVWB855DC3 f2e1 error code a previous tech replaced the water walve so im ordering the board which represents this error code.; ordrng 1 W11171748 (console)
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "ff evap. ice up -defrosted and replaced board and evap. thermistor and display, cover had screwes"
Jaime G.
REFRIGERATOR WHIRLPOOL GI6FARXXF06 FOUND FREEZER DOOR NOT CLOSING ALL THE WAY HAD IT ADJUSTED
Robert S.
RANGE WHIRLPOOL WFG540H0ES1 Oven cavity light will not shut off. Ordering control to correct problem.; ordrng 1 WPW10349742 (control)
Rose K.
RANGE WHIRLPOOL WGG745SOFS02 ordered new switch memb and main control board; ordrng 1 W10879583 (swtch-memb) and 1 W10878844 (cntrl-elec) and 1 W11100923 (grate-kit)
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a Unit need new kit ordering parts setting up asp appt ; ordrng 1 12002497 (gear (left)) and 1 WPW10466675 (compressor)
Robert S.
DRYER MAYTAG MGDC215EW2 timer shaft broken ordering timer and knob; ordrng 1 WPW10185981 (timer) and 1 WPW10558463 (knob)
Pablo V.
WASHER MAYTAG MGT3800XW1 washer need a new RETAINER; ordrng 1 WP3350152 (RETAINER)
Larry G.
MICROWAVE WHIRLPOOL WOC95EC0AS04 not heating on any setting. needs inverter/magetron replaced. addition labor auth# wiaf3iaml2; ordrng 1 W11097386 (main control) and 1 W11098747 (magnetron) and 1 W10217711 (inverter) and 1 ovendolly (oven dolly)
Raymond J.
REFRIGERATOR KITCHENAID KSSC42FTS04 "found inveter blinking three times, ord new interter; ordrng 1 W10629033 (inverter box)"
Jonathan H.
DRYER WHIRLPOOL WHD3090GW0 whvuf00el2.5Replaced new base it had defective compressor it was damaged the lines were bent and eventually rubbing along the drum and caused leak. No further issues all tested ok ran diag again and test 5 compressor and heat checked fine.
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 noisy diffucer-ordered; ordrng 1 W11164593 (diffuser)
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502ESS01 Heated gasket and also adjusted hinge again. The drawers not opening is due to manufacture issue its cut that way where u need to open both doors that's how engineers designed it. The ice also is designed to have someone pull up the ice bar to stop it this unit dosnt have emitter board so it will always need to be stopped by someone when it's full.
Oriale P.
WASHER WHIRLPOOL MVWB765FW0 found dead main cntrl board 120v to board but will not power up. s code part cust pays trip & labor only.; ordrng 1 W10920541 (main cntrl board)
Jaime G.
REFRIGERATOR FS MAYTAG MBR2256KES4 FOUND A BAD ICE MAKER ORDERED PARTSNOTE: PER CUSTOMER PLEASE BE BACK ON01/10/19 TO DO WORK ORDER 123001 and 123137 together HE WILL BE HOME ALL DAY; ordrng 1 W10190978 (IM) and 1 W10219716 (VALVE) and 1 D781301 (HARNESS) and 1 C3680310V (SWITCH)
Oriale P.
DRYER MAYTAG MGDB835DW4 "unit not powering up to start, replaced bad main & ui cntrl boards, ran test working ok."
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Checked the microwave oven found operation normal. Advised customer to close the door firmly.
Enrique M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Just delivered, diff problems, no power to diff components, was a floor model, ordering more parts.; ordrng 1 W10830278 (power board) and 1 W10843055 (main board) and 1 W10830288 (power supply led) and 1 W10758049 (pantry ui) and 1 W11205083 (led)"
Ramon H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 motor was not connected re connected and tested working good
Ramon H.
LAUNDRY CENTER WHIRLPOOL WGD7500GC0 replaced hinges tested working good
Ramon H.
RANGE WHIRLPOOL WFC310S0EW3 replaced main control tested working good
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer found no error codes. Performed manual diagnostics all speeds and cycles worked. Recalibrated the washer.
Chris Z.
WASHER WHIRLPOOL WFW85HEFC0 replaced bellow and dispenser assembly and now unit doesnt leak
Francisco J.
WASHER MAYTAG MVWC565FW1 the washer needs the control board need to order it; ordrng 1 W11162438 (control)
Jonathan H.
OVEN WHIRLPOOL WOS51EC0AS04 Replaced parts tested unit no ether issues unit went to 500 degrees
Jaime G.
MICROWAVE KITCHENAID KHMS2056SSS2 GAVE CUSTOMER THE ESTIMATE SHE SAID SHE WILL THINK ABOUT IT
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 nee to order parts due to leak at dispenser and also need to adjust the doors.; ordrng 1 W11130210 (door-ice) and 1 W10353593 (separator)
Rose K.
LAUNDRY CENTER MAYTAG MVWB955FW1 ordered new main board and ui board; ordrng 1 W10912345 (cntrl-elec) and 1 W11025446 (panel-cntl) and 1 W11188327 (latch)
Larry G.
RANGE WHIRLPOOL WEG515S0FS0 door strike 1/4 inch from hitting door when door is closed. wont turn off light when door closed.; ordrng 1 9757239 (rod-dr switch) and 1 WPW10388635 (hinge-door) and 1 WPW10440013 (hinge-door)
Raymond J.
COOKTOP JENN-AIR JGD3536BW00 helper call complete
Jorge A.
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Found a big leak in icemaker tube also rust on rails, need to order some parts due to these issues.; ordrng 1 WPW10312696 (water inlet valve) and 1 WPW10312695 (electronic control) and 2 WPW10235368 (glide)s and 2 W10187469 (bracket)s and 1 W10235358 (glide)"
Ramon H.
RANGE WHIRLPOOL KGRS505XSS03 cx needs gas valve replace called tp for labor autho # is wia0viadl1 spoke with lisa; ordrng 1 WPW10206288 (valve-brnr)
Francis C.
DISHWASHER WHIRLPOOL WDT720PADM2 "complaing leaking water , baflle loose thats why leaking water , just reintalled , now its ok tested fine"
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cooling or freezing, ordering comprssor and evaporator coils under five year warranty, cust wants asap...; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (ff evaporator) and 1 w10913906 (valve)"
Larry G.
WASHER WHIRLPOOL WTW5300VW2 inlet valve not opeing up all the way..filling slowly; ordrng 1 WPW10144820 (valve)
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 found bad door glass need a ne inner door and new glass; ordrng 1 WPW10208275 (door-inner) and 1 WPW10607723 (door-glass)
Ramon H.
LAUNDRY CENTER MAYTAG MVWC565FW1 installers had hoses on wrong reversed them tseted working good
Pablo V.
DISHWASHER WHIRLPOOL MDB4949SDZ0 d/w need a new control board; ordrng 1 W10898448 (panel-cntl) and 1 W10906430 (cntrl-elec)
Oriale P.
WASHER WHIRLPOOL WTW4950HW0 "found water leaking from hot water line to washer advised cust intallation issue, ran test on washer working ok."
Robert S.
RANGE WHIRLPOOL WFG510S0HS0 range had an explosion in oven. Inner door glass is shattered oven cavity and seal covered in soot. Range was moved to the garage with no gas or electricity to determine cause. Called the safety line they will make contact with the customer.
Pablo V.
WASHER WHIRLPOOL WFW92HEFW0 found loose concetor on wire harness install back in place test ok request completed
Sarkis M.
DISHWASHER KITCHENAID KDTM404ESS3 installed cntrl elec & console ckd working ok
Jorge A.
REFRIGERATOR WHIRLPOOL 656787 not home
Jaime G.
WASHER WHIRLPOOL WFW92HEFU0 "REMOVED WATER LEVEL SWITCH HAD IT CLEAN AT THE ELECTRICAL CONTACT. ALSO, CHECKED THE WATER PRESSURE SWITCH WASHER WORKED OK; ordrng 1 WPW10448876 (WATER-LEVEL SWITCH) and 1 W11044559 (HOSE)"
Larry G.
DISHWASHER MAYTAG WDT730PAHW0 cycle stuck on display. canceled out and ran automictic test cycle. cheack all cycle on display. dishwasher working ok.
Ramon H.
WASHER WHIRLPOOL WFW92HEFC cx needs main control and drain pump; ordrng 1 W10864049 (cntrl-elec) and 1 WPW10605427 (drain pump)
Enrique M.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Not coolinh, compressorv not running, replaced the start device and tested, working fine noe, instructed customer about infestation...; used 1 WPW10448874 (TSD2 115V ELECTRICAL) from stock"
Edi C.
WASHER MAYTAG MVWX600BW0 Customer complaint noisy: found bad gearcase ordering part for customer customer will be after 10am and before 3pm; ordrng 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503EBS01 adj air damper ckd ok was freezing
Oriale P.
WASHER MAYTAG MVWC565FW1 "found hot water valve closed not allowing water to come into washer causing unit to stop, cust opened valve from water heat, tested now working ok."
Pablo V.
DRYER WHIRLPOOL WHD5090GW0 fix and repair side panel and drum install back in place run test ok request completed
Oriale P.
WASHER MAYTAG MVWX655DW1 "found no hot water coming into unit blockage inside valve causing long fill error, removed object, ran test washer working ok."
Francis C.
WASHER WHIRLPOOL WFW85HEFC1 "complaing error code F3 E1, i ran a test and show code , just recalibrated now its ok , custumer need to use H.E detergent only ."
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint stoppin : found unit on top of moving container causing unit to move instru customer to put on floor run diagnose test calibrate unit all components tested ok to manufactory specifics.
Chris Z.
RANGE WHIRLPOOL GS475LEMS cx will not continue with repair due to cost..
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Unit had issue with mullion heater. Harness defective. Fixing wiring harness no more water leaking from mullion and also the issue with ice maker blowback pressure from valve caused leakage in the inlet causing unit to not fill up properly. All else tested fine after I removed it.
Raymond J.
REFRIGERATOR WHIRLPOOL KFCS22EVMS0 "found compressor locked and wireharness overheated, call for auth and unecco to repair cust will be contacted by assurant. bill for service"
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found unit in freezer is not cooling properly and need to order compressor/ evapporator. cust. declined repairs.
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 freezer is 0 deg. and fresh food is 38 deg. nothing frozen.i explained not to put stuff infront of vent cause it'll freezer.
Jonathan H.
WASHER MAYTAG MVWC360AW0 Unit needs new actuator and new gear case. I lived up inside and tried to g unit to run but nothing. Parts and labor were around 383 even with the scode on gear case.
Jaime G.
RANGE WHIRLPOOL WFG525S0HZ0 THE NEW HANDLE DOSE NOT FIT ON THE DOOR ITS THE SAME SIZE BUT THE DIVIRES ON THE ORIGINAL HANDLE DONT FIT THE NEW HANDLE THIS IS THE THIRD TIME CUSTOMER RECEIVES THE WRONG PARTCALLED TECH SUPPOR AND SPOKE WITH MIKE AND HE COULD NOT FIGURE THAT OUTTHE PART NUMBER IN THE SYSTEM ITS THE SAME PART NUMBER AS FOR THE PART I RECEIVEDCUSTOMER IS RETURNING THE RANGE
Oriale P.
WASHER WHIRLPOOL WFW85HEFC1 "replaced bad drain pump with f9 - e1 error causing long drain issue, ran test working ok. used ts part#wpw10605427; used 1 WPW10605427 (PUMP-WATER) from stock"
Ramon H.
MICROWAVE WHIRLPOOL MMV5165AAW cx needs main control no longer avaliable
Edi C.
WASHER WHIRLPOOL WFW6620HC0 Customer complaint keep stopping : re calibarate control board run diagnose test with cloth all componenst tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Due to a broken flapper and motor bad , I installed new flapper andmotor and also defrosted all tested out ok."
Rose K.
REFRIGERATOR IKEA IRS335SDHM00 found water line to the water valve hitting the condensor fan motor moved the water line and tighten water line
Jonathan H.
DRYER WHIRLPOOL WGD4815EW2 Replaced parts door closes normally now Nd unit can start heating and running door circuit complete. Tested era box unit now heats up. Or ally no air leaks all tested fine.
Rose K.
WASHER WHIRLPOOL MAH5500BWW cleaned hose to the tub ring
Edi C.
WASHER MAYTAG MHW8200FW0 found bad water valve ordering part for customer 1/8/19; ordrng 1 WPW10247306 (valve)
Jonathan H.
WASHER MAYTAG MVWC425BW0 Washer needed calibration and also had lid lock error code. Ran maintained lubed suspension all tested fine charged just service charge via cc
Pablo V.
WASHER MAYTAG MHW8200FW0 washer needd a new control board and console; ordrng 1 W11201292 (control) and 1 W10911043 (panel-cntl) and 1 W10864049 (cntrl-elec)
Jonathan H.
DRYER MAYTAG MGDC215EW0 Unit had defective roller. Replaced kit assembly all tested fine no further issues. ; used 1 4392067 (REPAI KIT) from stock
Pablo V.
DISHWASHER JENN-AIR JDB9600CWX0 replace power corde run test ok request completed
Rose K.
WASHER WHIRLPOOL WTW8240YW0 replaced bearings auth WIBIE00MPL-2
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Not making ice, found low on freon sealed systecm already worked on, ordering compressor and evaporator coil using auto #wiaq1iampls2; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator coil)"
Larry G.
WASHER WHIRLPOOL WTW5000DW0 replaced basket hub.and recalibrated . tested for correct operation
Robert S.
WASHER WHIRLPOOL WTW8240YW0 helper complete
Pablo V.
WASHER WHIRLPOOL WTW5530SQ0 found bad lid switch; ordrng 1 WP8318084 (switch-lid)
Rose K.
OVEN KITCHENAID KOSE500ESS ordered new fuses; ordrng 1 WP4449751 (thrmst-fix) and 1 W11204568 (fuse) and 1 ovendolly
Rose K.
DRYER MAYTAG MEDX655DW1 REPLACED DOOR SWITCH
Francis C.
WASHER MAYTAG MVWB835DW0 "complaing not working error code F6E2 , i ran a test cycle and found error f6E2 , ordering control electronic and control panel; ordrng 1 W10861510 (console) and 1 W11100602 (control elect)"
Larry G.
DRYER MAYTAG MGDC215EW2 repaired loose connection at coil. and tested for correct heating operation.
Oriale P.
WASHER WHIRLPOOL MVWB765FW2 "cust say unit making noise during wash cycle, ran test possible bad drain pump motor locking up, didnt see any other issues in test, replacing part.; ordrng 1 W10876600 (pump)"
Victor B.
REFRIGERATOR AMANA AFI2538AEW4 air still comes thru dumper and ff thermistor read 56 and setting is 44 some stuff frozen; ordrng 1 12002355 (thermistor kit) and 1 WPW10127427 (control) and 1 WPW10190981 (icemaker)
Pablo V.
WASHER WHIRLPOOL WFW5090GW washer not getting hot water check manual need to replace heater and harns; ordrng 1 W10847365 (heater) and 1 W10917459 (harns-wire) and 1 W10840661 (timer)
Francisco J.
WASHER MAYTAG MHW5100DW0 the door was lose and i need to order the parts..; ordrng 1 WPW10208415 (door hinge) and 1 W10839743 (bracket) and 1 WPW10424239 (door-outer) and 1 8572266 (bumper)
Jonathan H.
REFRIGERATOR KITCHENAID KUWA244PSS0 Unit needed the thermostat I replaced and reinstalled back and unit began cooling all tested fine no further issues with cooling. Discounted the price of part again for customer.
Jaime G.
RANGE MAYTAG JGR8875RDS FOUND A BAD IGNITER HAD IT REPLACED; used 1 12400035 from stock
Jaime G.
DISHWASHER KITCHENAID KDFE304DSS0 top rails and racks wheeles damaged ordered parts; ordrng 4 WPW10195417 (wheele assly)s and 1 W11259786 (rail) and 1 W11259785 (rail)
Enrique M.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Replaced freezer door but dispenser motor not working, ordering dispenser motor and control boards.; ordrng 1 WPW10200659 (main control board) and 1 WP2318054 (control pcb) and 1 W10271509 (dispenser motor) and 1 2ndman (2nd man)"
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint overfilling: found bad water valve replaced run diagnose test all componenst tested ok to manufacctory specifics.
Larry G.
WASHER MAYTAG MVWX655DW1 "f0-e2,,,f8-e1. no hot water to unit... recalibrated and ran manual test cycles. washer is spinning ok. will leave on tap cold"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced door switch and tested for correct operation.unit is working ok now.
Francisco J.
OVEN KITCHENAID KODE500ESS02 sr#7723880067 autho# kibhtiadpl1need to order the main board.; ordrng 1 W11179310 (contrl) and 1 2ndman (2ndman)
Francisco J.
REFRIGERATOR KITCHENAID KRSC503ESS01 the fridge still has alot of ice blocked in the fridge evap will return tomorrow to service it .customer is requesting the same window as today .; schdld next appmnt for 1/9 WED !
Raymond J.
MICROWAVE JENN-AIR JMW3430WB01 just pick up old control
Francis C.
WASHER WHIRLPOOL WFW7590FW0 "complaing error code f3e1, i tested unit and not found any loose component , i just recalibrated and i ran a cycle test and no code show after test beed done"
Pablo V.
WASHER MAYTAG MHW5100DW0 instruc customer how washer work run test clear codes test ok request completed
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "kib7pibml1, this unit has extended warranty by kitchen aid till march 10 2019. per tech support to replace ff thermistor assembly and display board. per cust. he was told that i was coming to verify that it was still getting frozen at fresh food, i called tech support info but he told me to replace those parts again.; ordrng 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)"
Jonathan H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced parts and tested unit no further issues with repairs all tested ok use the special project number from original visit. S71233; used 1 WPW10143759 (DRIER) from stock
Larry G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 broken right top rail..needs replacement.; ordrng 2 W10712395 (adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10195839 (dishrack adjuster)s
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Due to no lights and not cooling properly, I did replaced main board, control UI, aurora boardm motor harness assy. for defrost issue and all LED lights plus made alot defrost. Part # 082, replaced only 1- and 166 replaced only 2."
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "installed part , now it ok tested fine"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "chk and test refer found refer too cold , put through test mode and all sensers pass, reset temp. all test good"
Robert S.
RANGE WHIRLPOOL WFG320M0BB2 Replaced the burner caps that I sent to the customer.
Jaime G.
DISHWASHER WHIRLPOOL WDT710PAYM6 REPLACED THE SUMP ASSEMBLY
Chris Z.
REFRIGERATOR JENN-AIR JS42PPDUDE01 helped install door and now unit is not dispensing ice
Francis C.
DRYER WHIRLPOOL WGD4815EW2 "complaing product shutting-off , installed motor blower and power cord , now its ok tested fine ."
Jaime G.
DRYER MAYTAG MGD5500FW0 FOUND A DAMAGED LINT FILTERS HOUSING DAMAGED ORDERED PART; ordrng 1 WPW10211896 (HOUSING)
Larry G.
DISHWASHER MAYTAG MDB4949SDZ0 replaced defective dispenser and ran through diagnosic cycle for correct operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Customer did not defrost refrigerator fully. Defrosted evap coil and replaced thermistor fan control and trivet.
Jorge A.
REFRIGERATOR KITCHENAID KBSD618ESS00 Due to intermittent dispense ice need to order both parts board/ display.; ordrng 1 WPW10151236 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)
Rose K.
RANGE WHIRLPOOL WEE510SAGS0 outlet needs to be checked 216 volts comming in on the red wire and nothing comming in on the black wire voltage is also comming in when the breaker is off
Larry G.
DRYER MAYTAG MGDB835DW2 cleaned green stains from drum. and tested for correct operation. advised to check pockets befor e loading dryer
Raymond J.
MICROWAVE JENN-AIR JMW2430DS01 "replaced faughty control panl, all test good"
Chris Z.
OVEN WHIRLPOOL WOD51ES4EB01 replaced dented trim with new
Larry G.
LAUNDRY CENTER MAYTAG LSE7806ACQ "called into assurant. and verified product is covered...removed rollers and cleaned dhsft and rollers. tested for normal noise level; (created new UIS, deleted prior attachment to UisID 16382)"
Raymond J.
DRYER WHIRLPOOL GHW9400PW4 "removed debre from hoses and reset control, put through test and all test good"
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to the doors are not aligned, i have made some adjustment on the doors and also leveling."
Rose K.
REFRIGERATOR WHIRLPOOL JFC2089HPY replaced ice maker
Ramon H.
DISHWASHER MAYTAG MDB4949SDM1 cx needs sump and motor; ordrng 1 WPW10591570 (pump&motor) and 1 WPW10571949 (manifold) and 1 W10195416V (dish rack wheel)
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS01 new drawers came in with the same shap edges called tech line file number filed a prodect report 7723862785 saftey going to take care of this unit
Ramon H.
GAS APPLIANCE AMANA n/a needs drum and repair kit; ordrng 1 WP694089 (wheel) and 1 W10899578 (drum) and 1 4392065 (dryer repair kit)
Edi C.
DISHWASHER MAYTAG MDB4949SDH3 Customer complaint not power : found outlet GFI not getting power instruct customer of bad outlet run diagnose test dish washer tested ok to manufactory specifics. use code# mi6mdi6dpl1
Raymond J.
OVEN WHIRLPOOL GS563LXSS "found faughty spk ign assym, cust decline repair"
Ramon H.
DISHWASHER WHIRLPOOL KDPE334GPS0 cx water hose is clogged advised cx to go back to installer because we dont carry installer parts
Chris Z.
OVEN KITCHENAID KFGS530ESS2 calibrated oven to cook 20 degreese hotter than noamal because cx states that the food isnt cooking as per the directions say.. i tested unit and its reading propor temps .. test mode shows exact temp that we were desiered
Jaime G.
M/W OTR WHIRLPOOL WMH31017HS0 found microswitches being intermitent; ordrng 1 W11182140 (inter lock) and 1 W11182141 (inter lock)
Larry G.
WASHER WHIRLPOOL WTW4816FW2 replaced inlet valve and recalibrated. tested for correct operaion through maunual test cycle.
Oriale P.
WASHER WHIRLPOOL WTW6600SB0 "found cust bathroom sing leaking water from plumbing pipe, ran test on washer no leaks & working ok"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 food particles built up on bottom of refrigerator door handles causing discoloration around handle bottoms.
Larry G.
WASHER WHIRLPOOL WFW9200SQ02 replaced door boot and tested ok
Francis C.
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "complaing ref freezing food in ref , found wrong setting temperature on refrigerator section , just re adjusted temperatuer , custumer need top wait 24hrs for any action temperature go to normal , now its ok tested fine ."
Jaime G.
WASHER WHIRLPOOL LSR7233EQ0 INSTALLED THE NEW COUPLER THEN UNIT WASHED AND SPAN
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 cx concerned about detergent level not going down.. i noticed diffrent people were washing in this unit and everyone would add at least 4-6 tbl spoon of deteergent each time and i explained that the unit does not use all detergent in the box.. only the ammount it feels it needs
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "replaced bad flame sensor for no heat issue, ran test working ok."
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 installed motor pump no charg for part by leremy
Sarkis M.
WASHER WHIRLPOOL WTW5000DW0 installed washplate ckd working ok
Edi C.
LAUNDRY CENTER MAYTAG MVWB980BG0 found bad bearing making noises repair with part and labor customer declined estimate.
Rose K.
REFRIGERATOR MAYTAG MFI2665XEM6 frig was set for cooling off reset ui board gave estmate for main board and ui board declined estmate
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC302ESS found million not closing completly due to stuck spring on hinge. repaired spring all test good
Enrique M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "NO ice dispencing, cleaned frost inside ice bin and tested, ice maker and dispenser working fine....instructed.."
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced bad drain pump causing no drain issue, ran test working ok."
Victor B.
REFRIGERATOR MAYTAG MFC2062FEZ02 "i leveled unit ,and it wabble per costruction person he'll have cabinet and floor person to check, caus they are a little off both."
Victor B.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 ff door crooked-ordered; ordrng 1 LW10646224 (dor-fip)
Jaime G.
REFRIGERATOR WHIRLPOOL GI6FARXXF06 FOUND FREEZER DOOR NOT CLOSING ALL THE WAY HAD IT ADJUSTED
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "ff evap. ice up -defrosted and replaced board and evap. thermistor and display, cover had screwes"
Jaime G.
DISHWASHER WHIRLPOOL KDTE204GPS0 found water movimg inside very slow pressure is not there ordered parts; ordrng 1 W109171 (sump assly)
Jaime G.
DISHWASHER WHIRLPOOL GU2275XTVY1 found top rack needing wheeles ordered parts; ordrng 4 W11157084 (wheeles)s and 2 WP8565925 (stop tracks)s
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 customer has receipt they bought it 3/1/2018 it still covered under manufacture ordering parts wednesday from 3-5pm; ordrng 1 W10911022 (panel-cntl) and 1 W11201273 (contrl) and 1 WPW10448876 (switch-wl)
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 the washer needs a new control board ..need to come back with it.; ordrng 1 W11116590 (cntrl-elec)
Jaime G.
MICROWAVE WHIRLPOOL CAE2795FQ0 FOUND WASHER NOT CYCLING ORDERED PARTS; ordrng 1 W11188527 (CNTRL) and 1 W11212745 (ACTUATOR)
Sarkis M.
REFRIGERATOR KITCHENAID KBSD618ESS01 installed parts orderd prv tech need more parts no light in freezer & not changing #; ordrng 1 W10830288 (CNTRL-ELEC) and 1 W10908166 (module) and 1 W10798005 (CONTRL-BOX)
Jorge A.
REFRIGERATOR KITCHENAID KBFN506ESS00 Customer bought house i 11-15-2018 with the appliances...need to order parts for defrost issue in freezer side.; ordrng 1 WPW10739408WPW10739408 (control electronic) and 1 W10316760 (thermistor)
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502ESS01 Heated gasket and also adjusted hinge again. The drawers not opening is due to manufacture issue its cut that way where u need to open both doors that's how engineers designed it. The ice also is designed to have someone pull up the ice bar to stop it this unit dosnt have emitter board so it will always need to be stopped by someone when it's full.
Jonathan H.
DRYER WHIRLPOOL WHD3090GW0 whvuf00el2.5Replaced new base it had defective compressor it was damaged the lines were bent and eventually rubbing along the drum and caused leak. No further issues all tested ok ran diag again and test 5 compressor and heat checked fine.
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Checked the microwave oven found operation normal. Advised customer to close the door firmly.
Oriale P.
DRYER MAYTAG MGDB835DW4 "unit not powering up to start, replaced bad main & ui cntrl boards, ran test working ok."
Francisco J.
WASHER AMANA NTW4516FW1 need to order the gearcase and the cam/; ordrng 1 W11255272 (gearcase) and 1 W10721967 (drive pulley)
Francisco J.
WASHER MAYTAG MVWB855DC3 f2e1 error code a previous tech replaced the water walve so im ordering the board which represents this error code.; ordrng 1 W11171748 (console)
Ramon H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 motor was not connected re connected and tested working good
Robert S.
RANGE WHIRLPOOL WFG540H0ES1 Oven cavity light will not shut off. Ordering control to correct problem.; ordrng 1 WPW10349742 (control)
Ramon H.
LAUNDRY CENTER WHIRLPOOL WGD7500GC0 replaced hinges tested working good
Ramon H.
RANGE WHIRLPOOL WFC310S0EW3 replaced main control tested working good
Rose K.
RANGE WHIRLPOOL WGG745SOFS02 ordered new switch memb and main control board; ordrng 1 W10879583 (swtch-memb) and 1 W10878844 (cntrl-elec) and 1 W11100923 (grate-kit)
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer found no error codes. Performed manual diagnostics all speeds and cycles worked. Recalibrated the washer.
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a Unit need new kit ordering parts setting up asp appt ; ordrng 1 12002497 (gear (left)) and 1 WPW10466675 (compressor)
Chris Z.
WASHER WHIRLPOOL WFW85HEFC0 replaced bellow and dispenser assembly and now unit doesnt leak
Robert S.
DRYER MAYTAG MGDC215EW2 timer shaft broken ordering timer and knob; ordrng 1 WPW10185981 (timer) and 1 WPW10558463 (knob)
Pablo V.
WASHER MAYTAG MGT3800XW1 washer need a new RETAINER; ordrng 1 WP3350152 (RETAINER)
Raymond J.
REFRIGERATOR KITCHENAID KSSC42FTS04 "found inveter blinking three times, ord new interter; ordrng 1 W10629033 (inverter box)"
Larry G.
MICROWAVE WHIRLPOOL WOC95EC0AS04 not heating on any setting. needs inverter/magetron replaced. addition labor auth# wiaf3iaml2; ordrng 1 W11097386 (main control) and 1 W11098747 (magnetron) and 1 W10217711 (inverter) and 1 ovendolly (oven dolly)
Jonathan H.
OVEN WHIRLPOOL WOS51EC0AS04 Replaced parts tested unit no ether issues unit went to 500 degrees
Jaime G.
MICROWAVE KITCHENAID KHMS2056SSS2 GAVE CUSTOMER THE ESTIMATE SHE SAID SHE WILL THINK ABOUT IT
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 noisy diffucer-ordered; ordrng 1 W11164593 (diffuser)
Oriale P.
WASHER WHIRLPOOL MVWB765FW0 found dead main cntrl board 120v to board but will not power up. s code part cust pays trip & labor only.; ordrng 1 W10920541 (main cntrl board)
Jaime G.
REFRIGERATOR FS MAYTAG MBR2256KES4 FOUND A BAD ICE MAKER ORDERED PARTSNOTE: PER CUSTOMER PLEASE BE BACK ON01/10/19 TO DO WORK ORDER 123001 and 123137 together HE WILL BE HOME ALL DAY; ordrng 1 W10190978 (IM) and 1 W10219716 (VALVE) and 1 D781301 (HARNESS) and 1 C3680310V (SWITCH)
Raymond J.
COOKTOP JENN-AIR JGD3536BW00 helper call complete
Enrique M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Just delivered, diff problems, no power to diff components, was a floor model, ordering more parts.; ordrng 1 W10830278 (power board) and 1 W10843055 (main board) and 1 W10830288 (power supply led) and 1 W10758049 (pantry ui) and 1 W11205083 (led)"
Francis C.
DISHWASHER WHIRLPOOL WDT720PADM2 "complaing leaking water , baflle loose thats why leaking water , just reintalled , now its ok tested fine"
Ramon H.
LAUNDRY CENTER MAYTAG MVWC565FW1 installers had hoses on wrong reversed them tseted working good
Robert S.
RANGE WHIRLPOOL WFG510S0HS0 range had an explosion in oven. Inner door glass is shattered oven cavity and seal covered in soot. Range was moved to the garage with no gas or electricity to determine cause. Called the safety line they will make contact with the customer.
Oriale P.
WASHER WHIRLPOOL WTW4950HW0 "found water leaking from hot water line to washer advised cust intallation issue, ran test on washer working ok."
Francisco J.
WASHER MAYTAG MVWC565FW1 the washer needs the control board need to order it; ordrng 1 W11162438 (control)
Pablo V.
WASHER WHIRLPOOL WFW92HEFW0 found loose concetor on wire harness install back in place test ok request completed
Sarkis M.
DISHWASHER KITCHENAID KDTM404ESS3 installed cntrl elec & console ckd working ok
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 nee to order parts due to leak at dispenser and also need to adjust the doors.; ordrng 1 W11130210 (door-ice) and 1 W10353593 (separator)
Jorge A.
REFRIGERATOR WHIRLPOOL 656787 not home
Rose K.
LAUNDRY CENTER MAYTAG MVWB955FW1 ordered new main board and ui board; ordrng 1 W10912345 (cntrl-elec) and 1 W11025446 (panel-cntl) and 1 W11188327 (latch)
Larry G.
DISHWASHER MAYTAG WDT730PAHW0 cycle stuck on display. canceled out and ran automictic test cycle. cheack all cycle on display. dishwasher working ok.
Larry G.
RANGE WHIRLPOOL WEG515S0FS0 door strike 1/4 inch from hitting door when door is closed. wont turn off light when door closed.; ordrng 1 9757239 (rod-dr switch) and 1 WPW10388635 (hinge-door) and 1 WPW10440013 (hinge-door)
Jorge A.
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Found a big leak in icemaker tube also rust on rails, need to order some parts due to these issues.; ordrng 1 WPW10312696 (water inlet valve) and 1 WPW10312695 (electronic control) and 2 WPW10235368 (glide)s and 2 W10187469 (bracket)s and 1 W10235358 (glide)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Not coolinh, compressorv not running, replaced the start device and tested, working fine noe, instructed customer about infestation...; used 1 WPW10448874 (TSD2 115V ELECTRICAL) from stock"
Ramon H.
RANGE WHIRLPOOL KGRS505XSS03 cx needs gas valve replace called tp for labor autho # is wia0viadl1 spoke with lisa; ordrng 1 WPW10206288 (valve-brnr)
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cooling or freezing, ordering comprssor and evaporator coils under five year warranty, cust wants asap...; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (ff evaporator) and 1 w10913906 (valve)"
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503EBS01 adj air damper ckd ok was freezing
Larry G.
WASHER WHIRLPOOL WTW5300VW2 inlet valve not opeing up all the way..filling slowly; ordrng 1 WPW10144820 (valve)
Oriale P.
WASHER MAYTAG MVWC565FW1 "found hot water valve closed not allowing water to come into washer causing unit to stop, cust opened valve from water heat, tested now working ok."
Pablo V.
DRYER WHIRLPOOL WHD5090GW0 fix and repair side panel and drum install back in place run test ok request completed
Oriale P.
WASHER MAYTAG MVWX655DW1 "found no hot water coming into unit blockage inside valve causing long fill error, removed object, ran test washer working ok."
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 found bad door glass need a ne inner door and new glass; ordrng 1 WPW10208275 (door-inner) and 1 WPW10607723 (door-glass)
Francis C.
WASHER WHIRLPOOL WFW85HEFC1 "complaing error code F3 E1, i ran a test and show code , just recalibrated now its ok , custumer need to use H.E detergent only ."
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint stoppin : found unit on top of moving container causing unit to move instru customer to put on floor run diagnose test calibrate unit all components tested ok to manufactory specifics.
Pablo V.
DISHWASHER WHIRLPOOL MDB4949SDZ0 d/w need a new control board; ordrng 1 W10898448 (panel-cntl) and 1 W10906430 (cntrl-elec)
Chris Z.
RANGE WHIRLPOOL GS475LEMS cx will not continue with repair due to cost..
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Unit had issue with mullion heater. Harness defective. Fixing wiring harness no more water leaking from mullion and also the issue with ice maker blowback pressure from valve caused leakage in the inlet causing unit to not fill up properly. All else tested fine after I removed it.
Raymond J.
REFRIGERATOR WHIRLPOOL KFCS22EVMS0 "found compressor locked and wireharness overheated, call for auth and unecco to repair cust will be contacted by assurant. bill for service"
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found unit in freezer is not cooling properly and need to order compressor/ evapporator. cust. declined repairs.
Jaime G.
WASHER WHIRLPOOL WFW92HEFU0 "REMOVED WATER LEVEL SWITCH HAD IT CLEAN AT THE ELECTRICAL CONTACT. ALSO, CHECKED THE WATER PRESSURE SWITCH WASHER WORKED OK; ordrng 1 WPW10448876 (WATER-LEVEL SWITCH) and 1 W11044559 (HOSE)"
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 freezer is 0 deg. and fresh food is 38 deg. nothing frozen.i explained not to put stuff infront of vent cause it'll freezer.
Jonathan H.
WASHER MAYTAG MVWC360AW0 Unit needs new actuator and new gear case. I lived up inside and tried to g unit to run but nothing. Parts and labor were around 383 even with the scode on gear case.
Jaime G.
RANGE WHIRLPOOL WFG525S0HZ0 THE NEW HANDLE DOSE NOT FIT ON THE DOOR ITS THE SAME SIZE BUT THE DIVIRES ON THE ORIGINAL HANDLE DONT FIT THE NEW HANDLE THIS IS THE THIRD TIME CUSTOMER RECEIVES THE WRONG PARTCALLED TECH SUPPOR AND SPOKE WITH MIKE AND HE COULD NOT FIGURE THAT OUTTHE PART NUMBER IN THE SYSTEM ITS THE SAME PART NUMBER AS FOR THE PART I RECEIVEDCUSTOMER IS RETURNING THE RANGE
Oriale P.
WASHER WHIRLPOOL WFW85HEFC1 "replaced bad drain pump with f9 - e1 error causing long drain issue, ran test working ok. used ts part#wpw10605427; used 1 WPW10605427 (PUMP-WATER) from stock"
Ramon H.
WASHER WHIRLPOOL WFW92HEFC cx needs main control and drain pump; ordrng 1 W10864049 (cntrl-elec) and 1 WPW10605427 (drain pump)
Ramon H.
MICROWAVE WHIRLPOOL MMV5165AAW cx needs main control no longer avaliable
Edi C.
WASHER WHIRLPOOL WFW6620HC0 Customer complaint keep stopping : re calibarate control board run diagnose test with cloth all componenst tested ok to manufactory specifics.
Edi C.
WASHER MAYTAG MVWX600BW0 Customer complaint noisy: found bad gearcase ordering part for customer customer will be after 10am and before 3pm; ordrng 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)
Jorge A.
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Due to a broken flapper and motor bad , I installed new flapper andmotor and also defrosted all tested out ok."
Rose K.
REFRIGERATOR IKEA IRS335SDHM00 found water line to the water valve hitting the condensor fan motor moved the water line and tighten water line
Jonathan H.
DRYER WHIRLPOOL WGD4815EW2 Replaced parts door closes normally now Nd unit can start heating and running door circuit complete. Tested era box unit now heats up. Or ally no air leaks all tested fine.
Rose K.
WASHER WHIRLPOOL MAH5500BWW cleaned hose to the tub ring
Jonathan H.
WASHER MAYTAG MVWC425BW0 Washer needed calibration and also had lid lock error code. Ran maintained lubed suspension all tested fine charged just service charge via cc
Jonathan H.
DRYER MAYTAG MGDC215EW0 Unit had defective roller. Replaced kit assembly all tested fine no further issues. ; used 1 4392067 (REPAI KIT) from stock
Pablo V.
DISHWASHER JENN-AIR JDB9600CWX0 replace power corde run test ok request completed
Larry G.
WASHER WHIRLPOOL WTW5000DW0 replaced basket hub.and recalibrated . tested for correct operation
Rose K.
WASHER WHIRLPOOL WTW8240YW0 replaced bearings auth WIBIE00MPL-2
Robert S.
WASHER WHIRLPOOL WTW8240YW0 helper complete
Rose K.
DRYER MAYTAG MEDX655DW1 REPLACED DOOR SWITCH
Larry G.
DRYER MAYTAG MGDC215EW2 repaired loose connection at coil. and tested for correct heating operation.
Jonathan H.
REFRIGERATOR KITCHENAID KUWA244PSS0 Unit needed the thermostat I replaced and reinstalled back and unit began cooling all tested fine no further issues with cooling. Discounted the price of part again for customer.
Jaime G.
RANGE MAYTAG JGR8875RDS FOUND A BAD IGNITER HAD IT REPLACED; used 1 12400035 from stock
Edi C.
WASHER MAYTAG MHW8200FW0 found bad water valve ordering part for customer 1/8/19; ordrng 1 WPW10247306 (valve)
Pablo V.
WASHER MAYTAG MHW8200FW0 washer needd a new control board and console; ordrng 1 W11201292 (control) and 1 W10911043 (panel-cntl) and 1 W10864049 (cntrl-elec)
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint overfilling: found bad water valve replaced run diagnose test all componenst tested ok to manufacctory specifics.
Larry G.
WASHER MAYTAG MVWX655DW1 "f0-e2,,,f8-e1. no hot water to unit... recalibrated and ran manual test cycles. washer is spinning ok. will leave on tap cold"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Not making ice, found low on freon sealed systecm already worked on, ordering compressor and evaporator coil using auto #wiaq1iampls2; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator coil)"
Pablo V.
WASHER WHIRLPOOL WTW5530SQ0 found bad lid switch; ordrng 1 WP8318084 (switch-lid)
Rose K.
OVEN KITCHENAID KOSE500ESS ordered new fuses; ordrng 1 WP4449751 (thrmst-fix) and 1 W11204568 (fuse) and 1 ovendolly
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced door switch and tested for correct operation.unit is working ok now.
Francis C.
WASHER MAYTAG MVWB835DW0 "complaing not working error code F6E2 , i ran a test cycle and found error f6E2 , ordering control electronic and control panel; ordrng 1 W10861510 (console) and 1 W11100602 (control elect)"
Raymond J.
MICROWAVE JENN-AIR JMW3430WB01 just pick up old control
Francis C.
WASHER WHIRLPOOL WFW7590FW0 "complaing error code f3e1, i tested unit and not found any loose component , i just recalibrated and i ran a cycle test and no code show after test beed done"
Oriale P.
WASHER WHIRLPOOL MVWB765FW2 "cust say unit making noise during wash cycle, ran test possible bad drain pump motor locking up, didnt see any other issues in test, replacing part.; ordrng 1 W10876600 (pump)"
Pablo V.
WASHER WHIRLPOOL WFW5090GW washer not getting hot water check manual need to replace heater and harns; ordrng 1 W10847365 (heater) and 1 W10917459 (harns-wire) and 1 W10840661 (timer)
Pablo V.
WASHER MAYTAG MHW5100DW0 instruc customer how washer work run test clear codes test ok request completed
Jonathan H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced parts and tested unit no further issues with repairs all tested ok use the special project number from original visit. S71233; used 1 WPW10143759 (DRIER) from stock
Victor B.
REFRIGERATOR AMANA AFI2538AEW4 air still comes thru dumper and ff thermistor read 56 and setting is 44 some stuff frozen; ordrng 1 12002355 (thermistor kit) and 1 WPW10127427 (control) and 1 WPW10190981 (icemaker)
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Due to no lights and not cooling properly, I did replaced main board, control UI, aurora boardm motor harness assy. for defrost issue and all LED lights plus made alot defrost. Part # 082, replaced only 1- and 166 replaced only 2."
Francisco J.
WASHER MAYTAG MHW5100DW0 the door was lose and i need to order the parts..; ordrng 1 WPW10208415 (door hinge) and 1 W10839743 (bracket) and 1 WPW10424239 (door-outer) and 1 8572266 (bumper)
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "installed part , now it ok tested fine"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "chk and test refer found refer too cold , put through test mode and all sensers pass, reset temp. all test good"
Robert S.
RANGE WHIRLPOOL WFG320M0BB2 Replaced the burner caps that I sent to the customer.
Jaime G.
DISHWASHER KITCHENAID KDFE304DSS0 top rails and racks wheeles damaged ordered parts; ordrng 4 WPW10195417 (wheele assly)s and 1 W11259786 (rail) and 1 W11259785 (rail)
Jaime G.
DISHWASHER WHIRLPOOL WDT710PAYM6 REPLACED THE SUMP ASSEMBLY
Enrique M.
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Replaced freezer door but dispenser motor not working, ordering dispenser motor and control boards.; ordrng 1 WPW10200659 (main control board) and 1 WP2318054 (control pcb) and 1 W10271509 (dispenser motor) and 1 2ndman (2nd man)"
Chris Z.
REFRIGERATOR JENN-AIR JS42PPDUDE01 helped install door and now unit is not dispensing ice
Francis C.
DRYER WHIRLPOOL WGD4815EW2 "complaing product shutting-off , installed motor blower and power cord , now its ok tested fine ."
Francisco J.
OVEN KITCHENAID KODE500ESS02 sr#7723880067 autho# kibhtiadpl1need to order the main board.; ordrng 1 W11179310 (contrl) and 1 2ndman (2ndman)
Francisco J.
REFRIGERATOR KITCHENAID KRSC503ESS01 the fridge still has alot of ice blocked in the fridge evap will return tomorrow to service it .customer is requesting the same window as today .; schdld next appmnt for 1/9 WED !
Larry G.
DISHWASHER MAYTAG MDB4949SDZ0 replaced defective dispenser and ran through diagnosic cycle for correct operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Customer did not defrost refrigerator fully. Defrosted evap coil and replaced thermistor fan control and trivet.
Larry G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 broken right top rail..needs replacement.; ordrng 2 W10712395 (adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10195839 (dishrack adjuster)s
Rose K.
RANGE WHIRLPOOL WEE510SAGS0 outlet needs to be checked 216 volts comming in on the red wire and nothing comming in on the black wire voltage is also comming in when the breaker is off
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "kib7pibml1, this unit has extended warranty by kitchen aid till march 10 2019. per tech support to replace ff thermistor assembly and display board. per cust. he was told that i was coming to verify that it was still getting frozen at fresh food, i called tech support info but he told me to replace those parts again.; ordrng 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)"
Chris Z.
OVEN WHIRLPOOL WOD51ES4EB01 replaced dented trim with new
Larry G.
DRYER MAYTAG MGDB835DW2 cleaned green stains from drum. and tested for correct operation. advised to check pockets befor e loading dryer
Raymond J.
MICROWAVE JENN-AIR JMW2430DS01 "replaced faughty control panl, all test good"
Larry G.
LAUNDRY CENTER MAYTAG LSE7806ACQ "called into assurant. and verified product is covered...removed rollers and cleaned dhsft and rollers. tested for normal noise level; (created new UIS, deleted prior attachment to UisID 16382)"
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to the doors are not aligned, i have made some adjustment on the doors and also leveling."
Raymond J.
DRYER WHIRLPOOL GHW9400PW4 "removed debre from hoses and reset control, put through test and all test good"
Rose K.
REFRIGERATOR WHIRLPOOL JFC2089HPY replaced ice maker
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS01 new drawers came in with the same shap edges called tech line file number filed a prodect report 7723862785 saftey going to take care of this unit
Jaime G.
DRYER MAYTAG MGD5500FW0 FOUND A DAMAGED LINT FILTERS HOUSING DAMAGED ORDERED PART; ordrng 1 WPW10211896 (HOUSING)
Edi C.
DISHWASHER MAYTAG MDB4949SDH3 Customer complaint not power : found outlet GFI not getting power instruct customer of bad outlet run diagnose test dish washer tested ok to manufactory specifics. use code# mi6mdi6dpl1
Raymond J.
OVEN WHIRLPOOL GS563LXSS "found faughty spk ign assym, cust decline repair"
Ramon H.
DISHWASHER WHIRLPOOL KDPE334GPS0 cx water hose is clogged advised cx to go back to installer because we dont carry installer parts
Chris Z.
OVEN KITCHENAID KFGS530ESS2 calibrated oven to cook 20 degreese hotter than noamal because cx states that the food isnt cooking as per the directions say.. i tested unit and its reading propor temps .. test mode shows exact temp that we were desiered
Jorge A.
REFRIGERATOR KITCHENAID KBSD618ESS00 Due to intermittent dispense ice need to order both parts board/ display.; ordrng 1 WPW10151236 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)
Larry G.
WASHER WHIRLPOOL WTW4816FW2 replaced inlet valve and recalibrated. tested for correct operaion through maunual test cycle.
Oriale P.
WASHER WHIRLPOOL WTW6600SB0 "found cust bathroom sing leaking water from plumbing pipe, ran test on washer no leaks & working ok"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 food particles built up on bottom of refrigerator door handles causing discoloration around handle bottoms.
Jaime G.
WASHER WHIRLPOOL LSR7233EQ0 INSTALLED THE NEW COUPLER THEN UNIT WASHED AND SPAN
Francis C.
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "complaing ref freezing food in ref , found wrong setting temperature on refrigerator section , just re adjusted temperatuer , custumer need top wait 24hrs for any action temperature go to normal , now its ok tested fine ."
Larry G.
WASHER WHIRLPOOL WFW9200SQ02 replaced door boot and tested ok
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 cx concerned about detergent level not going down.. i noticed diffrent people were washing in this unit and everyone would add at least 4-6 tbl spoon of deteergent each time and i explained that the unit does not use all detergent in the box.. only the ammount it feels it needs
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "replaced bad flame sensor for no heat issue, ran test working ok."
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 installed motor pump no charg for part by leremy
Sarkis M.
WASHER WHIRLPOOL WTW5000DW0 installed washplate ckd working ok
Ramon H.
DISHWASHER MAYTAG MDB4949SDM1 cx needs sump and motor; ordrng 1 WPW10591570 (pump&motor) and 1 WPW10571949 (manifold) and 1 W10195416V (dish rack wheel)
Ramon H.
GAS APPLIANCE AMANA n/a needs drum and repair kit; ordrng 1 WP694089 (wheel) and 1 W10899578 (drum) and 1 4392065 (dryer repair kit)
Edi C.
LAUNDRY CENTER MAYTAG MVWB980BG0 found bad bearing making noises repair with part and labor customer declined estimate.
Rose K.
REFRIGERATOR MAYTAG MFI2665XEM6 frig was set for cooling off reset ui board gave estmate for main board and ui board declined estmate
Jaime G.
M/W OTR WHIRLPOOL WMH31017HS0 found microswitches being intermitent; ordrng 1 W11182140 (inter lock) and 1 W11182141 (inter lock)
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC302ESS found million not closing completly due to stuck spring on hinge. repaired spring all test good
Jaime G.
DISHWASHER KITCHENAID KDTM704ESS0 INSTALLED THE NEW SUMP ASSLY AND DOOR GASKET
Pablo V.
WASHER WHIRLPOOL WFW9400SW01 washer needa new inter face; ordrng 1 W10164402 (user interface ctr) and 1 W10319813 (cntrl-elec)
Jonathan H.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Replaced parts and tested unit further issues with cold temps or with the augur motor. S code auger motor
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 adjust door latch ckecked working ok
Oriale P.
WASHER WHIRLPOOL MVWC415EW0 "found water stains on back of unit from hot water fill line connection to valve has leak, advised cust need to replace hoses. this is a call back did not charge cust trip or diagnoises."
Edi C.
WASHER MAYTAG MHWE201YW00 "Customer cmplaint jumps, error codes LF : found bad water pump, bearing and water valve customer will think about it and will call back"
Francis C.
WASHER MAYTAG MVWX655DW1 "found unit out balances , just recalibrated unit , now its ok tested fine , still under factory warranty."
Larry G.
DRYER MAYTAG MGDB880BW0 replaced open thermal fuse and tested for heat.
Francisco J.
DISHWASHER WHIRLPOOL WDF330PAHB0 the dishwasher needs the pump and motor assembly replaced it is not sprying the water inside.; ordrng 1 W11025157 (pump&motor)
Rose K.
DISHWASHER JENN-AIR JDB9000CWP3 replaced adjusters
Robert S.
WASHER MAYTAG MVWC565FW1 Complaint washer will not start after pushing start button. Found no error codes. Manual test passed and recalibrated the machine. Ordering new control.; ordrng 1 W11162438 (control)
Victor B.
REFRIGERATOR KITCHENAID KSSC36QKS01 "receptacle is hot/ground reverse, pe customer request i left it down for electrician that needs to work on the receptacle."
Sarkis M.
RANGE WHIRLPOOL WFG520S0FS whxiihxepl1need main board & sancer; ordrng 1 W11027098 (CNTRL-ELEC) and 1 W10833885 (sensor)
Oriale P.
WASHER MAYTAG LSQ9549PW6 "replaced worn out clutch brake, used spare part, did not charge cust for part only trip & labor."
Oriale P.
WASHER WHIRLPOOL WFW94HEXW2 found bad motor cntrl f6 - e1 error no basket movement needs replacement cust declined repair but may call back part#WPW10374126 motor cntrl board is part needed.
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 bad freezer switch-ordered; ordrng 1 W11131698 (switch)
Ramon H.
DRYER WHIRLPOOL WGD75HEFW0 cx having normal niose from vibration no problem at this time
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 replace impeler and hub run test ok request completed
Ramon H.
OVEN KITCHENAID KEBK101SSS04 cx needs main control and bake element..cx does not wish to proceede
Ramon H.
WASHER WHIRLPOOL WFW94HEXW0 cx pump and gsket needs to be replaced cx does not wish to proceede
Francis C.
DISHWASHER WHIRLPOOL WDF750SAYW1 "found bad motor pump leaking water throw diverter motor and draing pump bad too , custumer refuse repair , just charging 109.95. only"
Chris Z.
DISHWASHER WHIRLPOOL WDF520PADM5 "unit rinsaid level was set to 1 , i turned up the release rate up to max"
Pablo V.
WASHER MAYTAG MVWC565FW1 washer need a new control board; ordrng 1 W11162438 (control)
Chris Z.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 adjusted hub on drum and now unit spins
Chris Z.
OVEN KITCHENAID KODC304ESS00 replaced both top and bottom cuttoffs and now unit heats
Robert S.
REFRIGERATOR KITCHENAID KRFC704FPS00 sr7723858263 installed user interface per techline refrigerator still not working called techline back was instructed to replace all boards; ordrng 1 W11169516 (board) and 1 W11131873 (orion board) and 1 W11039890 (user interface)
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 ice maker not going thru the cycle-repalced it got water
Jaime G.
DISHWASHER KITCHENAID KDTM384ESS1 INSTALLED THE NEW CONTROL BOAR
Chris Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 "i leveled doors, turned on lemlulian heater and cleaned out ice buildup in FZ compartment.. i and tightened door handles as well"
Francis C.
DRYER WHIRLPOOL WHD3090GW0 "installed control electronic , now its ok tested fine , still under factory warranty."
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF560SMYM05 "complaing not cooling , found wrong temperature setting , just rest at temperature recomended , i ran a test all component working ok"
Francis C.
DISHWASHER WHIRLPOOL WDT720PADM2 "complaing leaking water, found loose bafle vent , thats why were leaking water , just reinstalled , now its ok tested fine ."
Larry G.
WASHER MAYTAG MVWX655DW1 cleaned and adjust pump and hose. recalibrated and tested for correct operation. washer is working ok.
Enrique M.
REFRIGERATOR WHIRLPOOL n/a "Not cooling in the ref section, replaced the evaporator fan motor and tested, working fine now, was already collectyed.."
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 leaking water into ice bucket. replaced ice maker and tested for correct fill.
Enrique M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Reoccuring problem, not auto defropst,replaced ff evaporator cover and main control board and ff door gasket"
Rose K.
WASHER WHIRLPOOL WTW6600SW2 checked unit and prussure switch hose everything working good at this time
Jaime G.
REFRIGERATOR JENN-AIR JFC2290VEM4 FOUND DOOR NOT CLOSING RIGHT HAD IT ADJUSTED
Jeremy G.
DISHWASHER IKEA IUD8555DX3 replaced control custommer still having problem i will call tech line; saved tckt
Francis C.
DRYER MAYTAG MGDB855DC4 "installed part , now its working ok tested fine , still under factory warranty ."
Jonathan H.
RANGE WHIRLPOOL WFG525S0HZ0 Drawer can't close properly and unit can't close door to contain the heat. Ordering parts setting up asap appt. ; ordrng 1 W10813962 (drawr-util) and 1 W11252164 (DRAWER)
Raymond J.
WASHER WHIRLPOOL WTW4955HW1 "chk and tested washer, put throgh calbration and dign, no error codes washer working fine."
Francisco J.
RANGE WHIRLPOOL WFG540H0AS1 I smelled no gas and i tested the regulator with bubbles no gas detected i cant call the safety team beacause they are closed its 5:13pm right now i will be back tomorrow.so i can call techline and i can make a report on this .; schdld next appmnt for 1/8 TUE !
Ramon H.
OVEN KITCHENAID KOSE507ESS02 cx needs motor and panel control; ordrng 1 W11093248 (panl-cntrl) and 1 2nd (man) and 1 oven (dolly)
Francisco J.
RANGE WHIRLPOOL WFG540H0AS1 called sfatey team and got the service number and the computer restarted i dont have the number on here anymore but it will appear in service matters.ref#7723823230
Raymond J.
DRYER WHIRLPOOL WGD4950HW0 "chk and tested dryer, dryer working fine , blower turning correcly , chk sensor and all test good. heat is fine"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 Defective pump assembly not allowing the unit to drain home drain fine no issues. Fixed sensor and ran thrulean washer settings tori suds. No more problems use autho code.
Edi C.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Customer complaint leaking : found bad door seal replaced it run diagnose test all component tested ok manufactory specifics.
Francisco J.
WASHER MAYTAG MHW3505FW1 f09e01f9e03f05e04f03e01f08e03door lock switch error code; ordrng 1 WPW10605427 (pump-water) and 1 W11201284 (cntrl) and 1 WPW10448876 (switch-wl) and 1 WPW10443885 (door lock)
Francisco J.
DRYER WHIRLPOOL WGD9200SQ0 ref#7723839672the problem with the dryer is the lint the customer had to call the fire department because she smelled fire from the dryer and the problem was that the lint caught on fire she said she has hired a company to clean out the dryer and the vent but after that she had this problem i got the reference #from whirlpool safety .
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer reported water leaking but unit is not in the kitchen and theres no water suppy to unit, unable to check forv leaks, found and replaced condenser fan motor that was not working..."
Francisco J.
LAUNDRY CENTER MAYTAG MVWX655DW1 need to order the parts for the washer the actuator and the contrl board thewasher is moving from one cycle to the next .; ordrng 1 W11116592 (cntrl-elec) and 1 W10913953 (actuator)
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "No ice at all, replaced the ice maker and cycled tested it......"
Francisco J.
DRYER WHIRLPOOL WGD9200SQ1 the second dryer that customer has in her home i checked the first one for safety it was dispatched but the second one wasent dispatched customer called right there and then and safety team gave me an authorzation to check this dryer for safety her concern was that the first dryer lint caught burnt inside and smelled autho that safety gave me #wia0biael1 no problems found to the dryer except lint like the first one
Jeremy G.
REFRIGERATOR KITCHENAID KRFC704FSS00 training jv
Enrique M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Both evaporator not defrosting, ordering fans with thermistors and main pcb.; ordrng 1 W10843055 (control pcb) and 1 W11033168 (ff fan mtr) and 1 W11032800 (freezer fan motor.)"
Robert S.
COOKTOP WHIRLPOOL JGD8130ADW left burner module not igniting burners are rusted out and the top is no longer available.
Edi C.
WASHER WHIRLPOOL WFW7590FW0 Customer complaint not water : found water off flood sasfe fill hoses reset hoses washer fills all components tested ok to mnaufactory specifics.
Raymond J.
DISHWASHER KITCHENAID KDTE304DSS0 "chk and test dishwasher, found brown resdue racks could not determine the source. chk and put through tested cycle, all test good no codes. told cust to run clean cycle"
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 dent on freezer door and evap.motor not working propertly-ordered both and the name.; ordrng 1 W10757551 (dor-fip ss) and 1 W10876598 (nameplate) and 1 W11224591 (evap. motor)
Larry G.
WASHER WHIRLPOOL WTW7500GC0 "f0-e3,,f2-e1...tighten motor bolt and recalibrated . ran on quick wash and tested ok"
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 draining fine.
Edi C.
WASHER WHIRLPOOL MVWB83DW0 Customer complaint not washing: found bad wash plate making noise replaced it run diagnose test all componenst tested ok to mnaufactory specifics.; used 1 W10902814 (WASHPLATE) from stock
Oriale P.
WASHER WHIRLPOOL WTW7000DW3 "found water leaking from inlet water hose connections, advised cust unit working ok no leaks found"
Edi C.
WASHER MAYTAG MVWB865GW0 Customer complaint not filling: found bad water valve replaced it run diagnose test all components tested ok to manufactory specifics.; used 1 W11165546 (WATER VALVE) from stock
Jonathan H.
OVEN KITCHENAID KOSC504ESS00 Un needed temp calibration it was off about 30 degrees. Tested unit after calibration no fuher issues elements working normal.
Sarkis M.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 defactive reorder door; ordrng 1 LW10371918 (dor-fip ms)
Edi C.
WASHER MAYTAG MVWB765FW2 Customer complaint noisy: found coins inside agitator crating noise remove them run diagnose test all componenst tested ok to manufactory specifics.
Chris Z.
DISHWASHER KITCHENAID KDTM354ESS3 tested unit and found clogg in pump .. cleared glass from pump unit works
Chris Z.
MICROWAVE OTR KITCHENAID KMHS120ESS-7 "the vent flap was stuck in the manifold, i adjusted the manifold so the vent ccover doesnt catch"
Francis C.
WASHER MAYTAG MVWC565FW1 "complaing , washer fill/spin cycles squeaking noise , found unit over load , just recalibrated , now its ok , i ran a test now its ok no error code show still under factory warranty"
Ramon H.
RANGE WHIRLPOOL WFG550S0HZ0 replaced main control tested working good
Francisco J.
RANGE WHIRLPOOL WEGA25H0HZ0 reference #7723692682the customer wants to call whirlpool and see iof they can cover for the repair i called whirlpool and they wont cover for it so customer will call and see if they can get it covered by whirlpool.
Ramon H.
WASHER WHIRLPOOL WFW94HEAW0 cx need bearings and tub cx does not wish to proceede
Oriale P.
DRYER MAYTAG MGDB955FW0 "replaced faulty main cntrl & ui board for intermitten no heat issue, ran test working ok."
Pablo V.
WASHER WHIRLPOOL MVWB880BW0 washer need a new water vavlvwe and bleach dispenser asking for service after 4pm; ordrng 1 W10853723 (valve) and 1 WPW10554110 (dispener)
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 i/m. not going thru cycle itself-replaced it got water
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503ESS00 installed freezer door ckd ok
Enrique M.
ICE MACHINE WHIRLPOOL JIM158XYCX0 "Water filter is jammed inside filter housing and can not be removed, ordering housing customer will pay for labor only on return...; ordrng 1 WPW10485962 (sensor) and 1 W11266112 (filter housing)"
Edi C.
DISHWASHER KITCHENAID KDTM354DSS3 needs other wheel damage too; ordrng 3 WPW10195417 (wheel)s
Raymond J.
REFRIGERATOR KITCHENAID KRMF706ESS01 "rt side french door on refer were removed and closer was damanged durning reinstallation. cust will reach out to installers, cust says warranty started 9/8/18"
Pablo V.
WASHER WHIRLPOOL WFW92HEFC0 washer need a new control and switch; ordrng 1 WPW10448876 (switch-wl) and 1 W11201293 (control)
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 FOUND WATER FILTER STUCK IN THE HOUSING DISASSEMBL;ED THE WHOLE THING IN ORDER TO REMOVE THE FILTERUNIT OK
Pablo V.
DRYER WHIRLPOOL WGD92HEFC0 blower came lose install back in place run test ok
Francis C.
WASHER AMANA NTW4516FW2 "complaing not starting or not operating found bad control electronic , ordering part , still under factory warranty.; ordrng 1 W11170317 (control elect)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found some noisy in freezer section, I disconnected the icemaker per customer also adjusted the ice bucket all tested out ok."
Oriale P.
WASHER WHIRLPOOL WTW8500BC0 "found water leaking thru bearings causing damage to drive system needs all mechanical part replace to repair, called aig repair was denied, cust to be contacted by aig."
Jonathan H.
DISHWASHER KITCHENAID KDTM404ESS3 "Error codes for drain and lower spray arm obstruction. Ran in diagnostics and found no further error codes so the load that initially was giving the issue may have been what had the obstruction to give that code and mostly likely stop the soap from coming out the dispenser. If problem occurs again order : W10854228- board, W10861526 sump Assm. W10861000- disp."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Found unit not dispensing water, After i made adjustment in water filter housing water is coming now all tested out ok."
Robert S.
WASHER ROPER RTW4516FW2 Checked the waasher found customers drain backing up and leaking on garage floor. This not a warranty issue and customer is refusing payment for visit.
Robert S.
REFRIGERATOR KITCHENAID KFC022EVBL4 Replaced the ice maker and cycle tested.
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 clean pump run test drain ok test calibrate unit request completed
Robert S.
DISHWASHER WHIRLPOOL WDF520PADM7 Debris caught in the air gap removed the debris and tested the dishwasher.
Jonathan H.
REFRIGERATOR JENN-AIR JS48SSDUDE01 Removed part and replaced it control board was defective. Reinstalled new one all tested fine no further issues customer can get ice and water from dispenser now.
Edi C.
WASHER MAYTAG MHWE200XW00 customer comlaint stainning : found bad glass and door seal customer declined estimate
Raymond J.
DRYER WHIRLPOOL MDG8400AWW "chk and test dryer, put dryer on all cycles, tighten blower wheel,all test good"
Raymond J.
WASHER WHIRLPOOL WFW96HEAW0 "found faughty control, cust decline est at this time"
Chris Z.
OVEN KITCHENAID KGRS505XSS04 just adjusted the door a little bit
Larry G.
WASHER MAYTAG MVWX655DW1 replaced main control and recalibrated . tested for correct operation.
Victor B.
REFRIGERATOR WHIRLPOOL GI5FSAXVY00 display bottns not responding-ordered; ordrng 1 W10882878 (cntrl-elec)
Rose K.
DISHWASHER WHIRLPOOL KDTE104DSS0 cust has bad breaker per tech line
Raymond J.
REFRIGERATOR KITCHENAID KRFC300EBS00 "chk and test refer, found temp moved down to -6 and 33. reset temp control and programmed refer to remove humidity. all test good"
Victor B.
REFRIGERATOR WHIRLPOOL PDRB1801AC1 bad compressor.pulling 9A decline estimate
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 lubricated 1 door that squick
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced control and wire , all test good did not have user interface"
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 cleand drain pump ckd working ok & water overflowing from air gap told customer to clean from air gap to garbage disposal
Victor B.
FREEZER IKEA IX6HHEXDSM01 "top of freezer gasket was open, warmed now closes fine."
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer found no error codes. Manually tested cycles all ok. Performed recalibration to reset washer to factory specs.
Rose K.
DISHWASHER WHIRLPOOL KDTE104DSS0 cust has bad breaker per tech line
Raymond J.
REFRIGERATOR KITCHENAID KRFC300EBS00 "chk and test refer, found temp moved down to -6 and 33. reset temp control and programmed refer to remove humidity. all test good"
Victor B.
REFRIGERATOR WHIRLPOOL PDRB1801AC1 bad compressor.pulling 9A decline estimate
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 lubricated 1 door that squick
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced control and wire , all test good did not have user interface"
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 cleand drain pump ckd working ok & water overflowing from air gap told customer to clean from air gap to garbage disposal
Victor B.
FREEZER IKEA IX6HHEXDSM01 "top of freezer gasket was open, warmed now closes fine."
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer found no error codes. Manually tested cycles all ok. Performed recalibration to reset washer to factory specs.
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not making ice, found lowc water pressure filter housing leaking, ordering filter housing and covers.; ordrng 1 WP67006331 (cover) and 1 67006325 (bracket) and 1 W10753488 (recervoir)"
Robert S.
WASHER WHIRLPOOL MVWC565FW1 Washer unplugged and full of water reconnected wash light was blinking canceled the cycle machine pumped out. No error codes present. Performed manual diagnostics all ok. removed clothes and performed calibration. Also performed quick diagnostics.
Edi C.
DRYER WHIRLPOOL WET4027HW0 customer complaint not closing: found bad door catch replaced it run diagnose dryer ok
Rose K.
WASHER WHIRLPOOL MVWX655DW1 water valve leaking ordered new valve and main board; ordrng 1 W11127357 (housing) and 1 W11116592 (cntrl-elec)
Enrique M.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Cooling normal at this time, adjusted tighten door handles...."
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "found power to unit but no light & unable to turn on unit, needs replacement parts.; ordrng 1 W11305308 (main cntrl) and 1 W11116422 (panel-cntl) and 1 W11028325 (housing ui) and 1 W10566903 (wire)"
Francis C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "complaing fridge gasket issues csi spanish speaker customer, found ffc door off , just raise up with washer and sealed with adhesive silicone arrownd corners for services pointer w1091629A, i call whirpool and they gave me sr#7723850257 andrew .; used 1 W10841140 (ADHESIVE) from stock"
Oriale P.
WASHER WHIRLPOOL WTW4800XQ "found suspension rod off bracket, reinstalled for cust, ran test working ok."
Chris Z.
DRYER MAYTAG MGD9700SQ0 vents just needed to be cleaned
Ramon H.
WASHER MAYTAG MVWC565FW1 replaced agitatior tested working good
Rose K.
DRYER MAYTAG MGD5800TW0 replaced thermo fuse; used 1 WP3392519 (FUSE) from stock