Local Reviews
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Ramon H.
DRYER WHIRLPOOL WGD7000DW3 q1 no q2 no no sign due to covid 19 cx had loose switch also explained to get vent clean
Ramon H.
WASHER WHIRLPOOL WTW7000DW4 q1 no q2 no no sign due to covid 19 cx had overload error code recalibrated and tested working good
Rose K.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Added door shim to freezer door hinge instruct customer not to overload the freezer Q1 no Q2 no No sign COVID-19?
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 the customer is using detergent roma which is non HE her complain is that it leaves the clothes soapy she uses a whole cup of non HE soap she needs to use right amount and HE detergent.put the washer in spin works properly
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 the washing machine is working properly i did a spin cycle no problems found expained to custome that too much clothes may make the washine machine vibrate .q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 need to replace harness and cntrl board q1.noq2.nono signature due to covid19; ordrng 1 W11405276 (harness) and 1 W11214887 (cntrl)
Pablo V.
RANGE WHIRLPOOL WFG505MOBS3 unscrew bracket that hold hinge in place not holding asambleback in place test ok request completed Q1no Q2no no sing covid19
Jonathan H.
OVEN KITCHENAID KOCE500ESS09 "unit needed door hinge realigned in order to catch door switch, it was making contact but only when pushed in hard, i took off side hinge section tested door switch ,swicth is fine just needed alignment no furtehr issues all tested ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 unit needed new ice maker assembly tested unit no furtehr oissues all tested ok; used 1 4317943 (ICEMAKER) from stock
Robert S.
WASHER MAYTAG MVWB765FW3 Q1 no Q2 no. No signiature due to covid-19. Lid lock error code. replaced the lid lock and tested operation.; used 1 W10810403 (LATCH) from stock
Pablo V.
RANGE JENN-AIR PRG3610NP unit need anew fan and motor parts are NLA
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 still acting up prescreening call; ordrng 1 w11116590 (board) and 1 w11283592 (motr) and 1 w11035751 (gearcase)
Pablo V.
DISHWASHER KITCHENAID KUDP01DLWH5 replace llink run test door open close ok request completed; used 1 8194001 (LINK) from stock
Jonathan H.
DRYER MAYTAG MGDC465HW0 replaced motor and blower tested unit no furtehr issues all tested ok
Raymond J.
RANGE WHIRLPOOL WFG505M0BS3 replaced all orf-holders all test good burneres are working nd no gas leak.q1-no q2-nono signature due to cv 19
Victor B.
WASHER MAYTAG MVWX655DW1 per male it works bby itslef ordered main board. mqopkqowpl1; ordrng 1 W11116592 (board)
Robert S.
MICROWAVE WHIRLPOOL KCMS1555RSS2 Q1 no QW2 no. no signiature due to covid-19. Release latch and tested operation.
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Serial Numbers: K601-K750 S Code: ?S27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X laborQ1: noQ2: no no signature due to covid-19unit needs new version board and new eva cover; ordrng 1 W11167902 (COVER-EVAP) and 1 W11333076 (CNTRL-ELEC)"
Ramon H.
COOKTOP KITCHENAID KCGS956ESS02 q1 no q2 no no sign due to covid 19 cx needs bezels direct ship please; ordrng 4 DSW11117438s
Oriale P.
DISHWASHER WHIRLPOOL KUDS02FRSS "replaced bad sump motor assy, wash motor was not moving, ran test working ok. picked up part from office. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10780877 (sump motor) from stock"
Victor B.
REFRIGERATOR KITCHENAID KBSD608ESS00 "replaced water filter no more poping noise, per tech support file#7728050138 problem was corrected cause the filter was the problem.q1 no q2 no, i didn't get signature cause covid-19"
Victor B.
DISHWASHER KITCHENAID KDTE254ESS "i put it on test mode everything works propertly, rince aid dept. empty i told them that needs to be full with rince aid liquid in order the dishwasher to work propertly and to clean propertly, customers not happy with my answer, q1 no q2 no i didn't get signature cause covid-19"
Jonathan H.
REFRIGERATOR JENN-AIR JFC2089HES "unit leaking from ice maker assembly tested ice maker, broken seal and hard water curroded inside of ice maker modl fixed issue with ice maker tested no furtehr issues all tested ok"
Raymond J.
WASHER WHIRLPOOL WFW560CHW0 hepler complete
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "installed all harnesses already replaced main cntrl & user display no damage found, unit still will not light up unable to repair , call tech line, was told he will submit this unit for replacement sr#7728047874"
Oriale P.
MICROWAVE WHIRLPOOL KEMC378KSS "found door falling down when open, needs tension rods replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP4452398 (spring) and 1 WP4451008 (spring)"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no-covid-19----reposition bar going into solinoid. and verified correct operation of dispenser.
Ramon H.
MICROWAVE WHIRLPOOL MMV6180 cx needs display cx does not wish to proceede
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no.No signiature due to covid-19. No error codes present. Complaint sometimes the washer wont spin the water out of single load items. advised the customer not to load single items.
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 unit was working roroly when i was there. i advised any ressure allied to the buttons can causse it to freez or not resond. i showed cx how to unfreez it by going into a test mode and exeting
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 q1no-q2no-no sign-covid-19-----leveled doors and fitted seal to door. checked refer temp at 38f and freezer at 3f. temperatures are ok.
Chris Z.
DRYER WHIRLPOOL WGD5620HW1 i advised that the smell will go away in time its just new metal burnig
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign covid-19--checked fans and set temp to 40f and 2f. formed refer seal to cabinet. unit is working ok.
Francis C.
REFRIGERATOR JENN-AIR JS48PPFXDA "Training completed; (created new UIS, deleted prior attachment to UisID 31580)"
Robert S.
DISHWASHER KITCHENAID KDTM354DSS4 Q1 no Q2 no. No signiature due to covid-19.; ordrng 1 WPW10546503 (adjuster)
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ? replace drain tube ordered new icemaker Q1 no Q2 no No signs of COVID-19; used 1 W10619951 (Drain tube) from stock
Edi C.
DRYER WHIRLPOOL WHD560CHW0 Customer complaint not heat leaking stop after 2 hrs no running : ordering parts for customer q1nq2n no signature per covid19 wear ppe.; ordrng 1 W11209428 (motor) and 1 W10364994 (flywheel) and 1 W11368758 (control) and 1 W11177749 (heat pump)
Francisco J.
DISHWASHER KITCHENAID KUDK01ILBS1 cntrl is no longer available cannot morder parts cx advised may be time for a new one .q1.noq2.nono signature due to covid19
Ramon H.
REFRIGERATOR WHIRLPOOL 0 q1 no q2 no no sign due to covid 19 jumped started ice maker tested working good
Jorge A.
WASHER WHIRLPOOL WFW5620HW0 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, #7728050119, TECHLINE TOLD ME ORDER HOUSING FROM PLAINTFIELD DUE TO A LEAK.; ordrng 1 W11318755 (DRAWER)"
Rose K.
WASHER WHIRLPOOL n/a Ordered new lid switch Q1no Q2no No sign COVID-19
Pablo V.
DISHWASHER WHIRLPOOL WDT710PAHZ1 found water on botton of dishwasher open drain pump remove a piece of glass on drain pump clean put back in place run test ok request completed Q1no Q2no nosing covid19
Raymond J.
DRYER WHIRLPOOL WGD6400SW0 "tech opened dryer to repair and found lint covering bottom of dryer and had caught fire, the fire damanged wire harness and will not be covered by warranty.q1-no q2-nono signature due cv-19"
Rose K.
WASHER MAYTAG MVWB865GC0 Replaced water pump Q1no Q2no no sign covid 19; used 1 W10876600 (Water pump) from stock
Chris Z.
WASHER MAYTAG MVWX655DW1 unit still getting a wobble even with al the arts ive installed so i will rebuuld the sin basket; ordrng 1 W10752719 (sin basket)
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS replace control and fuse microwaveneed a newinter lock; ordrng 1 W11252187 (interlock) and 1 W11252186 (interlock)
Robert S.
WASHER MAYTAG MVWB765FW3 Q1 no Q2 no. No signiature due to covid-19 Checked the washer in agitation and spin found no unusual noises at this time.
Francisco J.
REFRIGERATOR KITCHENAID KUIX505ESS0 cx says parts were ordered but eric said no parts because cx never asnwered it got sent back confusion q1.noq2.no no signature due to covid19; ordrng 1 W10825875 (pump) and 1 WPW10489125 (pump) and 1 W10897719 (valve)
Chris Z.
DISHWASHER WHIRLPOOL WDF310PAAW4 Q1: noQ2: no no signature due to covid-19i need a new watervalve and main cntrl but cx isnt going to roceed with reair
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 unit ckd working normal at this time and customer sead lest 3 to 4 washe no smell 2 yr waranty from costco
Pablo V.
RANGE JENN-AIR JDRP430WP01 sr#7728042844 call tech support range have a relay on the board and need to be replace Q1no Q2no no sing covid 19
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 found bad valve and housing run test water fillok request completed Q1no Q2 no no sing covid 19
Victor B.
REFRIGERATOR KITCHENAID KSSO42QTX04 "water not going thru filter, i replaced still doesn't but with out dispence water; ordrng 1 WPW10121140 (filter housing) and 1 EDR3RXD1 (filter)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 found bad control board run test ok request completed Q1no Q2no nosing covid 19
Edi C.
DISHWASHER JENN-AIR JDB9000CWP3 jqf3p00apl1 customer complaint not filling with water: run diagnose test found bad motor replaced for customer no charge policy adjustment re run test all components ok to manufactory specifics.q1nq2n no signature capture per covid19 wear ppe.
Edi C.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "ref#7728044692 call tech line modify part one tank , customer complaint lekaing : found bad hose to tank leaking replaced part for customer re run test all componets tested ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE."
Sarkis M.
MICROWAVE KITCHENAID KOCE500ESS09 q1 no q2 no no sing c 19 orderd door switch; ordrng 1 W11356969 (wier HARNS)
Robert S.
WASHER AMANA NTW4516FW3 Q1 no Q2 o. No signiature due to covid-19. Error code f8-e1 long fill Found hot water valve in wall not allowing water to floe in the on position. Customer will need a plumber to replace the valve in the wall.
Victor B.
DISHWASHER KITCHENAID KDTE334GPS0 "i put it on test everything works, per male on normal it stop in the middle and the water still in tub-ordered board and console; ordrng 1 W11165145 (console) and 1 W11120155 (main board)"
Sarkis M.
REFRIGERATOR MAYTAG MFI2570FEZ06 q1 no q2 no no sing c 19 repaire ice baket ckd working ok 05/30/20 in sd mobile
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, #7728050749, CALLED TECHLINE, TOLD ME TO TELL CUSTOMER NOT TO PUT FOOD NEXT TO DAMPER AND ADJUSTED THE TEMP."
Francisco J.
DISHWASHER WHIRLPOOL KUDE60FXSS2 need to order the rail it is broken and fallingq1.noq2.nono signature due to covid19 .cx wish for it be on the 22nd because they are going out of town .; ordrng 1 W11259786 (rail)
Rose K.
REFRIGERATOR KITCHENAID KBSD618ESS01 Adjusted freezer door seal Q1 no Q2 no no sign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRS312SNHW02 q1no-q2no--no sign-covid-19---not cooling..pink wire terminal not all the way into connector---reinstall and tested for correct operation.
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYY03 auth# kqphl00xpl2 q1 no q2 no no sing c 19 installed frezeer door ckd ok
Chris Z.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Q1: noQ2: no no signature due to covid-19needs new icemaker; ordrng 1 WPW10251076 (ICEMAKER)
Jonathan H.
WASHER MAYTAG MVWB835DC4 "error codes for defective water valve replaced from t/s but broke hose replaced hose purchased at hardware store up the street, leveled unit no furtehr issues; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
DRYER MAYTAG MGDB835DC4 "isssue with venting i ran unit and burner and ignitor both work, valve works but shuts off shortly quick cycling due to issue with the vent all else tested fine tehy need to fix vent"
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS01 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker and installed led light the part are from scrap, if i can get back these parts.; used 5 W11462342 (leed light) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1n0-q2n0-no sign-covid-19--replaced main control checked thermistor at 2k at 90f and 2.8k at 75f--set fc control to max and rc control to #2
Robert S.
RANGE AMANA WFG320M0BS3 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven outer door glass.
Ramon H.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 q1 no q2 no no due to covid cx had frost built uo on evap advised cx to defrost no further issues
Rose K.
REFRIGERATOR WHIRLPOOL MFI2665XEM4 Water leaking from Phil two to the icemaker ordered new full tube for icemaker Q1 no Q2 2 no No sign COVID-19?; ordrng 1 W11415785 (Tube)
Robert S.
WASHER MAYTAG MVWC565FW2 Q1 no Q2 no.No signiature due to covid-19. Washer was unplugged ipon arrival. Plugged washer and it went to pump out. Canceled the cycle and found no error codes present. manually tested and all functions passed. Recalibrated the washer.
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "optic missing, ice fan blowing very low and ice maker doesn't go thru cycle there is no erro in ice maker. q1 no q2 no; ordrng 1 W10843055 (main board) and 1 W10846539 (ice fan) and 1 W11294907 (ice maker) and 1 W10898445 (optic) and 1 W10870822 (optic) and 1 W11033168 (f.f. evap. motor)"
Chris Z.
REFRIGERATOR WHIRLPOOL GB2FHDXWS03 Q1: noQ2: no no signature due to covid-19i leveld unit so now its not wobbly
Rose K.
WASHER MAYTAG MVWX655DW1 Replaced water inlet valve in housing and main control board Q1 no Q2 no no sign COVID-19??
Victor B.
FREEZER GLADIATOR GAFZ30FDGB00 "gqhgeqhapl1, replaced display test good, q1 no q2 no i didn't get sig nature cause covid-19"
Jorge A.
REFRIGERATOR JENN-AIR JSC24C8EAM00 "q1-no,q2-no, no sign due to covid 19, i installed new parts for fresh food srcol fan and motor all are working fine."
Larry G.
RANGE JENN-AIR JGS9900BDB q1no-q2no-no sign-covid-19--rf ignitor pushed down. spark is going down so it wont ignite.-couldnt remove rusted burner head screws. all other burner head screws are rusted also they need to be drilled out.--auth#jqpj1qpxpl2--; ordrng 1 WP74010776 (gasket- fi) and 1 WP7527P086-60 (holder-orf) and 1 74007735 (burner asy) and 1 WP74007749 (cap-burner) and 1 WP7527P061-60 (holder-orf) and 1 WP74011829 (igniter d) and 1 74011652 (burner asy) and 1 WP74010776 (gasket- fi) and 1 74011741 (holder- or) and 1 74007734 (burner asy) and 1 WP8284669 (cap-burner) and 1 WP7527P087-60 (holder-orf) and 1 W10204944 (cooktop) and 1 WP74007750 (cap-burner) and 1 WP74010652 (gasket- fi) and 10 WP400021-1s
Francisco J.
REFRIGERATOR MAYTAG MFI2570FEZ02 need to order parts for this repair .q1.noq2.nono signature due to covid19; ordrng 1 W10915642 (door)
Pablo V.
WASHER WHIRLPOOL MLG2000AWW found bad mcu control customer decided to purchase a new washer Q1no Q2 no no sing covid 19
Sarkis M.
FREEZER KITCHENAID KBSN602ESS01 q1 no q2 no co sing c 19 instlaaed led module in frezeer R/M side; used 1 w10908166 (module) from stock
Edi C.
DRYER WHIRLPOOL LSE7804ACE "Customer complaint not running : found bad motor , wheel and belt replaced part for customer tested dryer ok to manufactory specifics. q1nq2n no signature capture per covid19."
Oriale P.
WASHER MAYTAG MVWB835DW3 "unit had severe water leak thru tub seal causing damage to mechanical parts, replaced gearcase, stator & clutch ran test in diagnostics working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No auth#MQLG500NL2"
Robert S.
REFRIGERATOR KITCHENAID KBSD618ESS01 Q1 no Q2 no. No signiature due to covid-19. Replaced the ice maker and cycled for fill.
Ramon H.
REFRIGERATOR KITCHENAID KBFC42FTS07 autho # is kqppk00xpl2; ordrng 1 W10223581 (dor-fip) and 1 W10223582 (dor-fip) and 2 8201809 (gasket-fip)s and 1 WPW10192907 (gasket-fip) and 1 WP2188820 (temp sensor) and 1 2nd (man)
Francisco J.
WASHER WHIRLPOOL WFW3090JW0 2ndtech here the washing machine pasedthe diagnositics completed the call error code f19 cleared code and calibrated the machi
Victor B.
DISHWASHER WHIRLPOOL WDF520PADM7 "replade motor/pump, test good.q1 no q2 no ,i didn't get signature cause covid-19"
Raymond J.
WASHER WHIRLPOOL WFW3090JW0 helper complete
Francisco J.
WASHER WHIRLPOOL MVWB750WB0 replaced the door washer is working properly nowq1.noq2.nono signature due to covid19cx had the part
Rose K.
RANGE WHIRLPOOL WFG505M0BS3 replaced spark ignigtor Q1no Q2no Q3no no sign covid19
Francis C.
RANGE WHIRLPOOL PRG3601P "Found both hinges broken rigth and left because unit its over 17 years old is a Normal wear and tear ,why unit its damaged ours tech didnt damaged the unit was already like that , i call assurant they already aproved the replaced , they gave References number 42150048 maceclams@assurant.com , Q1N, Q2N NO signsture for COVID-19; (created new UIS, deleted prior attachment to UisID 54377)"
Jonathan H.
WASHER MAYTAG MVWB835DW3 replced pump tested unit no furtehr issues all tested ok
Sarkis M.
DISHWASHER WHIRLPOOL KDTE204EPA q1 no q2 no no sing c 19 unit ckd working normal inst customer turn hut water on frst b 4 turn d/w on
Rose K.
REFRIGERATOR AMANA AFI2539ERM01 ice maker jammed cleared ice maker and checked cycle Q1no Q2no Q3no no sign covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 q1 no q2 no no sing c19 adj air damper and adj temp ckd ok
Ramon H.
RANGE WHIRLPOOL GY397LXUQ04 q1 no q2 no no sign due to covid 19 cx range working normal tested
Oriale P.
WASHER WHIRLPOOL WFW72HEDW0 "found f-3 e-1 pressure error, removed pressure hose blow thru to clear out reconnected hose ran thru diagnostic test working ok. advised cust to use washer cleaners regularly. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found no error codes all functions are normal but noticed customer had pre-soak on.
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 double labor auto: kqoozqonl2
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH00 Q1 no Q2 no. No signiature due to covid-19. Refrigerator thermistor reading 11k ohms freeser thermistor reading 28k ohms. Replaced the control box due to freezing in the refrigerator section.
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2n0-covid 19-no sign----defrosted water reservoir. water dispenser and ice maker water now working--set fc to #2 to and rc to #2---let run foe 24-48 hrs to make adjustments to control.
Rose K.
MICROWAVE KITCHENAID KMHC319ESS4 helped bring down microwave Q1no Q2no Q3no no sign covid19
Victor B.
WASHER WHIRLPOOL WTW5000DW3 "drain pump stuck replaced test good. q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
MICROWAVE KITCHENAID KMHC319ESS4 Q1: noQ2: no no signature due to covid-19WE RELACED THE HIGH VOLTAGE COMONENTS AND TESTED AND NOW THIE UNIT HEATS NO ISSUES
Jorge A.
WASHER MAYTAG MVW8230HC0 "RECONNECTED CONNECTION FROM MAIN BOARD, UNIT TEST OK"
Ramon H.
RANGE WHIRLPOOL WFG515S0JS q1 no q2 no no sign ue to covid 19 repaced legs and tested working good
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "unit had issue with teh door not sealing cust lost alot of fish and meat 70 80 dollars worth they want new unit i told them all i can do is repair, i rmeoved door and realigned so yhe door closes properly, its in a garage so alot more heat and pressure builds up when door opens so when fresh food closes it will always give a little push back to the freezer door but the door now can create a proper seal and suction now that doors aligned. no furtehr issues"
Francis C.
REFRIGERATOR KITCHENAID KSSO48QMB03 "Complaing not cooling , found restriction on evaporator , ordering part i call assurant and they gave me authorization # SWPN21C9BD08-1, DOUBLE LABOR AUTHORIZATION ES95844PL2.0 , Q1N Q2N , No signature COVID-19; (created new UIS, deleted prior attachment to UisID 5989), ordrng 1 WP2306094 (evaporator) and 1 W10841139 (compressor) and 1 W10629033 (inverter box)"
Oriale P.
DRYER MAYTAG MGDB835DW4 "replaced faulty gas coils causing no heat, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No authorization # mqlouqlapl1; used 1 279834 (COIL-VALVE) from stock"
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS3 "blower assembly jammed not allowing mag to cool down not allowing unit to heat since it over heats and trips breaker, fixed blower assembly cooling fan and unit began working like normal all else tested fine"
Jonathan H.
DRYER WHIRLPOOL MGDB765FC0 replaced ignitor no furtehr issues; used 1 279311 (IGNITOR) from stock
Oriale P.
WASHER WHIRLPOOL WFW6620HW0 "cust say unit stayed locked at end of cycle & clothes were wet, no errors found advised cust to reduse soap usage & create better even loads to avoid offbalance issue, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
WASHER MAYTAG MHW3505FW1 replaced UI board adjusted drain hose Q1no Q2no Q3no no sign covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL KSSC42QMS01 q1 no q2 no no sing unader compny did seled sestme one oz was low add 134.a ckd ok; ordrng 1 WP2306093 (evaporator)
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS4 cx need several parts; ordrng 1 WPW10195417 (lower roller asm) and 2 W11023966 (dishrack)s and 1 w10805015 (sump and motor) and 1 W10728863 (dishrack) and 2 wpw10546503 (adjusters)s
Edi C.
RANGE WHIRLPOOL WFG525S0HS1 Customer complaint broil not staying on : run diagnose test found bad spark module replaced it for customer re run test broil reach poper temp all components ok to manufactory specifics.q1nq2n no signature capture per policy covid19 wer PPE.
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 helper completed
Rose K.
REFRIGERATOR MAYTAG WRF535SWHZ00 replaced filter head installed new filter Q1no Q2no Q3no no sign covid19
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 the washer is working properly the cx justy had spin off but i did explain the cycled and the usage to the cx the washer is washing properly q1.noq2.no no signature due to covid19
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19i found the pump to be phisically broken so i replaced it and now unit is dispensing correctly
Chris Z.
REFRIGERATOR KITCHENAID KBSN602EPA01 Q1: noQ2: no no signature due to covid19i lubriicated the hinges but door still creeks but i advised it the custom anelng that they installed on the doors
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replacemodulecontroland ignitor run test ok request completed Q1no Q2nono sing covid 19
Chris Z.
DRYER WHIRLPOOL WED8200YW2 Q1: noQ2: no no signature due to covid-19i found the breaker box to have a fuse tried so i flied the switch and now unit heats u.. i advised the breker box couldve tried due to a ower outage or just too many ams running throught the house can casue it to tri
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1 no q2 no cx has water connected to reverse osmosis sytem advised cx to runn striaight to refer no further issues
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 q1no-q2no--no sign-covid-19--replaced main control and tested for bak/broil operation
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 return was ice up cleared test good. q1 no q2 no i didn't get signature cause covid-19
Chris Z.
MICROWAVE OVEN KITCHENAID KEMC378KSS01 Q1: noQ2: no no signature due to covid-19mw isnt heatin going to need to relace mag and cassator; ordrng 1 WPW10687786 (DIOD) and 1 WP4375020 (CAPACTR-MG) and 1 WP4375424 (MAGNETRON) and 1 WP4375079 (THRMST) and 1 ovendolly
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "i couldn't find any ;leak, i showed to male no water under the refrig, he showed me he press floor tile and water comes out but fridge is good."
Raymond J.
REFRIGERATOR KITCHENAID KSCS25FVMS01 "tech chk refer and found ice dispenser chute mtr not working, cx says will not repair at ithis timeq1-no q2-no"
Larry G.
RANGE KITCHENAID KRFC302EBS00 q1no-q2no--no sign-covid-19---replaced control and set temp to correct settings. advised on deli draw is for meat and cheese not to store vegetables in deli draw.
Raymond J.
RANGE WHIRLPOOL WFG505M0BS3 "cx complain that in bake condensation will fill the control board. tech put range in bake mode at 350 to test fan and speed, all test good ,tch found heat from vent condensation due to room temp cx will condition room. all test godd no cdose.q1-no q2-no"
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HZ3 found noise whe press start remove panel unscrew door siwtch no making cocntact install back in place test no more noise reqeust completed Q1no Q2no no sing covid19
Raymond J.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "tech repaired rubber vibration washer that caused compressor to be noisey, all test goodq1-no q2-no"
Larry G.
DISHWASHER KITCHENAID KUDU03FTPA3 q1no-q2no-covid-19----no sign----motor starting and stopping... found intermittent board issue..
Edi C.
WASHER MAYTAG MVWB865GW0 Customer complaint not filling with water:run diagnose test found clog bad water valve replaced for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.; used 1 W11165546 (WATER VALVE) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1 no Q2 no. No signiature due to covid-19 Freezer door shaft holder cracked on the right side.; ordrng 1 W10625068 (bracket) and 1 W10625067 (bracket) and 1 W10852685 (clip) and 1 WPW10503522 (shaft)
Pablo V.
LAUNDRY CENTER WHIRLPOOL CGT9000GQ0 call tech support unable tofind problem found error code for unbalance load Q1no Q2no no sing covid 19
Jorge A.
WASHER WHIRLPOOL WFW8620HW2 "DUE TO ERROR CODE LONG FILL, INSTALLED SOLENOID VALVE"
Jonathan H.
MICROWAVE KITCHENAID KOCE500ESS06 unit needs inverter assm and mag both civerd under warrnty 5 year setting up appt for this week repairs.; ordrng 1 W11346197 (mag.) and 1 W10217711 (inveter.) and 1 DOLLY (DOLLY)
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 UNIT NEEDED NEW BORD AND THERMISTER THEY WILL TRY TO CONTACT WHIRLPOOL FOR PAD IF POSSIBLE; ordrng 1 W10843055 (BOARD) and 1 W11033168 (HARNESS) and 1 W11089931 (UI)
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "found noise in damper opening & closing, explained to cust this is normal, checked temp in frezzer & ff section unit working ok. no other noises found. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jorge A.
REFRIGERATOR JENN-AIR JS48SSDUDE01 "FOUND UNIT WITH NO LIGHTS, MADE ADJUSTMENT TO LED CIRCUIT BOARD"
Edi C.
DISHWASHER JENN-AIR JDTSS244GP0 Customer complaint circuit breaker shutting off as soon dish washer goes on : run diagnose test found power cord wire disconected touching metal causing breaker to go off re attach it all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear ppe. thank you roger.
Larry G.
REFRIGERATOR AMANA ABB2222FEQ q1no-q2no--no sign-covid-19---sealed system repair
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no.No signiature due to covid-19. Complaint washer wont power on. Tested the qasher in diagnostics and machine passed. Able to power on and off.
Francisco J.
DISHWASHER WHIRLPOOL WDTA50SAHN0 the heater is working properly 9ohms resistance the heater is working told cx to keep using the dishwasher q1.noq2.nono signature due to covid19
Jonathan H.
OVEN KITCHENAID KEMS378GSS2 loose springs not allowing the door to fully close i fixed switch no furtehr issues no charge
Francisco J.
FREEZER JENN-AIR JCD2595WES02 replaced a water coupling which was leaking water will calll cx inurance to try and get a 2nd guy to get that fridge out to further check it but today we stopped a water leak; used 1 WP2300868 (FITTING) from stock
Chris Z.
ICE MAKER MAYTAG MFI2569VEB2 Q1: noQ2: no no signature due to covid-19i found icemaker fill cu to be filled and frozen casuing water to sill over
Pablo V.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 dish washer need a new motor pump and dispenser; ordrng 1 w11087376 (pump) and 1 10861000 (dispenser)
Edi C.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Customer complaint on and off not cooling : run diagnose test temps ok today also making ice ordering control board for customer q1nq2n no signature capture per polichy covid19 wear PPE; ordrng 1 WPW10453401 (elect control board)
Francis C.
WASHER WHIRLPOOL WTW8500DC5 "Found bad water valve , just replaced now its ok tested fine .Q1N Q2N , NO SIGNATURE FOR COVID-19; (created new UIS, deleted prior attachment to UisID 48108)"
Rose K.
REFRIGERATOR WHIRLPOOL KBFO42FTX00 helped remove door to repair rails Q1no Q2no Q3no no sign covid19
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no---no sign- covid-19-----replaced both defective door switch..test for correct; used 2 W11396033 (SWITCH) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 cx needs door; ordrng 1 LW11026425 (dor-fip)
Larry G.
WASHER MAYTAG MHW6630HW0 q1no-q2no---no sign covid-19---PF displayed on screen when trying to start--replaced defective main control and ui console---its starting ok no PF. ran through quick wash cycle.and it keeps ramping up to high speed at 1 minute mark and slowing down then doing the same thing continuosly.; ordrng 1 W11316246 (switch-wl) and 1 W11314654 (hose)
Edi C.
DRYER-GAS WHIRLPOOL WGD4950HW0 Customer complaint mold : run diagnose test had to move dryer out to check for water damage re attach gas line run diagnose test all components ok to manufactory specifics. q1nq2n no signature capture covid19 wear ppe.
Ramon H.
RANGE-GAS KITCHENAID KSGG700ESS1 q1 no q2 no no sign due to covid 19 cx not happy with heating checked calibration it was -5 raised it to plus 10 tested working good
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS03 q1 no q2 no no sign due to covid 19 replaced ice maker tested working good; used 1 4317943 (ICEMAKER) from stock
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 q1 no q2 no no sign due to covid 19 replaced drain pump texsted workin good
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "found door mis aligned causing air gap at bottom corner of fridge, realigned door also had cust remove some items from door making it to heavy, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint leaking and damage walls and floor mold: run diagnose test found water valve leaking into floor and walls replaced part for customer re tested no more leaks all components ok to manufactory specifics q1nq2n covid19 no signature , took pics of damge on wall and floor customer will call whirpool left part with customer .; used 1 W11210459 (VALVE) from stock"
Jonathan H.
WASHER MAYTAG MVWB765FC2 "6221psp parts needs ui and board assm tested unit, ordering parst will return with board and ui paid half today will pay balance nxt visit; ordrng 1 W11135392 (board) and 1 W11162441 (ui)"
Francisco J.
WASHER MAYTAG MVWX655DW0 once i replaced the washplate because the teeth were worn out it did the same thing removed the hub the teeth were also worn out q1.noq2.nono signature due to covid19; used 1 W10528947 (HUB) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 unit need a new ice maker; ordrng 1 4317943 (maker)
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replace refrigerator thermistor and main control board Q1 no Q2 no Q3 no no sign COVID-19?
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no. No signiature due to covid-19. Leak in the sealed system.; ordrng 1 W10836706 (evaporator) and 1 WPW10487115 (condenser) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no. No signiature due to covid-19. Replaced the control box which came with the temperatur sensor.
Oriale P.
RANGE WHIRLPOOL WFG320M0BS3 "replaced faulty main cntrl, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19bimetal i installed is faulty.. need a new one; ordrng 1 W10861655 (wireharness)
Francisco J.
WASHER AMANA NTW4516FW0 rreplaced the cntrl and actuator also noticed loose connector to the motor the washee is working properly nowq1.noq2.nono ignatrue due to covid19
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 found lid switch not closing remove dryer found wire conector install back in place test ok instruc customer about cleaning vent run test ok request completed Q1no Q2no nosingcovid 19 auth # WQOQM00NL2
Chris Z.
WASHER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19I RELACED SUSENTION AND NOW UNIT DOESNT WOBBLE LIKE CRAZY IN SIN MODE
Rose K.
COMPACTOR JENN-AIR TC607X0 Reset switches on control panel unit working fine at the moment he won no Q to know Q3 no no signature COVID-19
Edi C.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint frost on the back of damper and door seals : found bad diffuser and bad door seal ordering correct parts for customer,q1nq2n no signature per policy covid19 wear PPE; ordrng 2 W10830046 (gasket-fip)s and 1 WPW10594329 (control)"
Francisco J.
DISHWASHER JENN-AIR JDTSS245GX0 need to order the part for this repair.; ordrng 1 WPW10531320 (drain pump) and 1 W11308811 (cntrl)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19i realced the ui and i sealed u the liner and ushed in the center consol into its lace so it sits flush and doesnt cause and air gap.
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 q1no-q2no--no sign covid-19---relay clicking and dispenser stops working and all lights go out on display while dispensing water.; ordrng 1 W11214887 (cntrl-elec) and 1 W11174836 (cntrl-elec) and 1 WPW10197428 (start relay)
Edi C.
WASHER MAYTAG MVWB835DW2 "Customer complaint smoke from the back : run diagnose test found burn control , valvve tosted wires7728024280 7728009270 q1nq2n no signature capture covid19 wear ppe."
Ramon H.
WASHER WHIRLPOOL WTW8500DC0 called tp they will cover parts autho # is wqnos00ap1; ordrng 1 W10838672 (console) and 1 W10812418 (main control)
Edi C.
DRYER MAYTAG MGDB835DW4 Customer complaint not heat : run diagnose test custome purchase unit at sears outlet plug back conector at ignator all components ok to manufactory specifics.q1nq2n no signature capture per polciy covid19 wear ppe
Pablo V.
DISHWASHER WHIRLPOOL n/a remove front panel door hinge skimming and making noise whe the open and close door loose hinge apply grease to sprin test ok request completed Q1no Q2no no sing covid19
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 "cust just purchaed unit the issue with draion was placemnet they have different hose on it, fixed hose and ran diag no error codes and informed cust on the detergent from kirkland be careful not to overload unit with too much soap all else tested fine calibrated no furtehr issues"
Oriale P.
WASHER MAYTAG MVWC200XW0 "found weak suspension rods causing off balance & shaking, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10780048 (suspension)"
Raymond J.
REFRIGERATOR WHIRLPOOL KSSC42FMS02 "tech chk refer and noise not detected, noise went away, all test good. cx says will call back if noise comes, tecket savedq1-no q2-no"
Francisco J.
WASHER WHIRLPOOL WTW4616FW2 replaced the agitator and the cap and screw tested it out its working completedq1.noq2.no no signature due to covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 q1 no q2 no no sing c 19; ordrng 1 W11293378 (cntrl-elec) and 1 W11239666 (panl)
Francis C.
REFRIGERATOR KITCHENAID KFCS22EVMS7 "Training completed; (created new UIS, deleted prior attachment to UisID 4224)"
Francisco J.
WASHER MAYTAG MVWC415EW1 the agitators teeth are gone so its not grasping on and i checked the bottom the belt is cracking worn out ; ordrng 1 W10528947 (hub) and 1 W10846191 (washplate) and 1 WPW10006384 (belt)
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "found dispenser wire not connected or seated all the way in inside door, reconected harness back to dispenser & ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "replaced bad thermistor fan kit causing ice build up in ff section, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
DISHWASHER WHIRLPOOL MDB4949SHZ0 found loose power cord conect back in place run test ok request completed Q1no Q2no nno sing covid 19
Jonathan H.
WASHER WHIRLPOOL MVWC300XW0 replaced parts ran in diag all tested fine
Victor B.
REFRIGERATOR MAYTAG MSS25C4MGZ00 sone ice under ice container ordered; ordrng 1 W11324790 (dispencer chute)
Robert S.
WASHER WHIRLPOOL WTW7500GC2 Q1 no Q2 no. No signiature due to covid-19. Customer is hearing the clutch pull in spin. Tested the washer all functions are normal. Advised the customer on adding more water.
Sarkis M.
REFRIGERATOR KITCHENAID KSSP42QFS05 q1 no q2 no no sing c19 i was helper
Chris Z.
DRYER MAYTAG MDG3000AWW Q1: noQ2: no no signature due to covid-19I FOUNF UNIT TO HAVE FAULTY COILS SO I RELACED WITH TS AND NOW UNIT IS WORKING; used 1 279834 (COIL-VALVE) from stock
Pablo V.
WASHER MAYTAG MHWZ400TQ02 found bad strike replace new strike run test ok request completed Q1no Q2no no sing covid 19
Raymond J.
WASHER MAYTAG MHW8630HC0 "tech replaced dispenser assym, all test good7728033958q1-no q2-no"
Jonathan H.
MICROWAVE WHIRLPOOL KEMS308SSS05 "unit doing same thing as last time, ordering parst again and will replace same parts still under warrnty; ordrng 1 W11346197 (mag) and 1 W10217711 (board) and 1 WPW10350780 (board) and 1 dolly"
Chris Z.
WASHER WHIRLPOOL MVWB765FW4 "#5112Q1: noQ2: no no signature due to covid-19coulndt relicate the leak from unit but we found mold on the back wall so i advised he might have a bigger issue with his houses lumbing; (created new UIS, deleted prior attachment to UisID 56222)"
Oriale P.
WASHER WHIRLPOOL MHW5500FC0 "found mold on door gasket, cust wants to replace for new one. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10237499 (bellow)"
Raymond J.
DRYER WHIRLPOOL WGD94HEAC0 "tech chk dryer found loose lint filter, tightened and all test good.q1-no q2-no"
Ramon H.
WASHER WHIRLPOOL WFW6620HC0 cx had loose connection on water valve reconnected and tested working good CALLED TP FOR AUTHO # IS WQNOWQNNL2
Sarkis M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 q1 no q2 no no sing c19 installed i.m ckd working ok; used 1 W10882923 (icemaker) from stock
Edi C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Customer complaint not drainning : run diagnose test found error codef8e4 power goes on and off from pump when drainning ordering part for customer q1nq2n no signature capture per covid19 wear ppe.; ordrng 1 WPW10531320 (pump-drain) and 1 W11120155 (control)
Rose K.
REFRIGERATOR KITCHENAID KRSC703HBS00 Whirlpool is replacing unit no parts used Q1 no Q2no no sign COVID-19???
Robert S.
RANGE-GAS JENN-AIR JGS9900CDS02 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven bake ignitor and tested ignition.
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "found unit not turning on, power cycled & run in diagnostics found f-0 e-2 high suds error, advised uct to reduse soap usage, unit now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR KITCHENAID KSCS25INWH00 cx needs ice maker; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (pcb board)
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "i/m. sensor hanging-replaced it got water, q1 no q2 no, i didn't get signature cause covid-19; used 1 W10873791 (ICEMAKER) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "main board not stoping the compressor when on defrost cycle replaced test good, i asked to female to turn off fridge tonight and tomorrow night to help to defrost. q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
REFRIGERATOR KITCHENAID KRSF505ESS00 Q1 no Q2 no. No signiature due to covid-19. Customer states every morning when pushing for ice the water will dispense.Authorization#KQNNJ00XPL1; ordrng 2 WPW10346924 (pad)s and 1 W10822640 (user interface) and 1 WPW10743957 (cntrl-elec) and 1 W10317255 (separator)
Robert S.
DISHWASHER KITCHENAID KDTE334GPS0 Q1 no Q2 no.No signiature due to covid-19. Wash motor not operating; ordrng 1 W11120155 (control-elect) and 1 W11162733 (pump&motor)
Victor B.
DISHWASHER MAYTAG MDB7979SHZ0 "cable line were connect to dishwasher was loose and not making contact to it, i reocnnected now dishwasher works., q1 no q2 no also i showed to male about the drain hose that is conncected to G/D."
Larry G.
WASHER WHIRLPOOL WTW5000DW1 q1no-q2no-no sign covid-19-washplate hub stuck on gearcase shaft.auth# wqounqosl2; ordrng 1 W10752719 (basket) and 1 W11219115 (outer tub) and 1 W11035751 (gearcase) and 1 WPW10215093 (clean out filter) and 1 WPW10006384 (drive belt) and 1 robertsims-2ndman (robert sims-2nd man) and 1 W11283592 (motor-drve)
Rose K.
MICROWAVE OTR WHIRLPOOL WMHA9019HZ1 Replaced one set of switches controlling the door and the light and grill Q1 no Q2 no no Signed COVID-19??
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS01 q1 no q2 no sing c19 adj refg gasket ckd ok
Pablo V.
WASHER MAYTAG MVWB835DW4 replace control and console run test ok request completed Q1no Q2no no sing covid 19
Francisco J.
WASHER WHIRLPOOL MAV8551AWQ put it on spin its working properlynothing found i did notice that the washer washed pushed up all the way to the outler and it dicconects with a movement maybe it was not making the right contact i dont smell anything burnt.q1.noq2.nono signature due to covid19
Larry G.
REFRIGERATOR WHIRLPOOL WRT511SZDW00 q1no-q2no--no sign-covid-19---replaced compressor and test for correct cooling.
Sarkis M.
RANGE WHIRLPOOL KSDG950ESS1 q1 no q2 no no sing c19 orderd caps / blower auth#kqmxn00apl1; ordrng 1 WPW10300347 (cap-burner) and 2 WPW10256028 (burnr-head)s and 1 WPW10256025 (burnr-head) and 1 WPW10256024 (burnr-head) and 1 W10921431 (motor-blwr) and 1 W10915031 (panl-cntrl)
Francisco J.
DRYER WHIRLPOOL WGD7800XB0 the dryers vent is clogged up i tried the dryer with damp clothes that the customer wet and tried it withought the vent and it dried properly i explained to customer hger vent is clogged up.q1.noq2.nocustomer was with me while we tested it damp clothes and it dried without the vent .vent is clogged
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 tech replace parts ordered bt prev tech and all test good. q1-no q2-nokqotaqonl2
Jonathan H.
DISHWASHER KITCHENAID KUDK03ITBF2 reordering part sent wrong one; ordrng 1 WPW10078105 (ui)
Jonathan H.
REFRIGERATOR MAYTAG MRT118FFFE01 double labor - MQN7400XL2 replaced parst defective parst so i had to use from truck replaced and tetsed all functions afterwards unit cooling no leaks all etsted ok; used 1 WPW10143759 (DRIER) from stock
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 installed new light bulb cust had new light bulb Q1no Q2no Q3no no sign covid19
Chris Z.
REFRIGERATOR WHIRLPOOL KSSP42QFW05 Q1: noQ2: no no signature due to covid-19i removed and relaced the old broken heater and now unit is comlete and running erfectly
Robert S.
DRYER WHIRLPOOL WGD4800BQ2 Q! no Q2 no. No signiature due to covid-19. Replaced the motor pulley and the repiar kit.; used 1 4392065 (REPAI KIT) from stock
Oriale P.
MICROWAVE OTR KITCHENAID KMHS120ESS4 "replaced open fuse causing no power, ran test heating & working. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10138793 (FUSE) from stock"
Jonathan H.
DRYER WHIRLPOOL WGD560LHW1 replaced parts see ds notes for details and 2mc autho
Oriale P.
RANGE WHIRLPOOL WFG515S0JS "found new part with dent on it also needs overlay to complete repair, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11230946 (panl-cntrl) and 1 W11343212 (panl-overlay)"
Edi C.
WASHER MAYTAG MVWC565FW1 "Customer complaint takint too long to wash:run dignose test calibrate control board checked for error codes all clear instruct custome on cycle selections some will take longer wiht high and low speed , all components ok to manufactory specifics.q1nq2n no signature capture per policy covid 19 wear PPE."
Chris Z.
WASHER WHIRLPOOL WTW5000DW2 Q1: noQ2: no no signature due to covid-19 i relaced the latch that was casuing issues with the cycles so now the unit can lock correctly continuing the cycles; used 1 W11307244 (LATCH) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL KSCS23INSS00 "FOUND DEFECTIVE HOSE RECONNECTED HOSE GOING TO ICEMAKER, ALL WORKING FINE"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 q1 no q2 no no sign due to covid 19 cx needs difuser and display cx not happy cx has had same issue more then 4 times cx caliing whirpool; ordrng 1 W11164593 (difuser) and 1 WPW10758681 (cntrl-elec)
Victor B.
REFRIGERATOR KITCHENAID KSSO48QTX00 "defrosted line ,and i put zip tide to hold the hose from kinking under fridge.q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "leveled botom feet to back ff section doors even, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Q1: noQ2: no no signature due to covid-19i rrelaced the door assembly due to the ried wire harness and now i testes icemaker and all is working correctly
Francis C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Returning to cowith mpleted the training JS; (created new UIS, deleted prior attachment to UisID 52937)"
Raymond J.
DISHWASHER WHIRLPOOL WDT780SAEM1 "tech chk dishwasher and found working properly, would not dup problem, cx not happy with preformance, tech told cx tuse a little more to see the difference now that they are using rinse aide.q1-no q2-no"
Larry G.
RANGE WHIRLPOOL WEG745H0FS0 q1no-q2no-no sign covid-19--replaced door hinges and tested for correct operation.of door
Edi C.
DRYER MAYTAG MGD7000XG1 found bad panel and no lights ref 772799686 aig no parts avalable discontinued panel and LED call aig gave above reference for customer to call within 3 days q1nq2n no signatue capture per covid19 weaer ppe.
Chris Z.
MICROWAVE KITCHENAID KBMS1454BSS0 Q1: noQ2: no no signature due to covid-19i cant continue with reaire due to arts being NLA 8206314
Pablo V.
REFRIGERATOR WHIRLPOOL SB21VPSE unit need a new compresor and evap parts are not longer avalable Q1no Q2no no singcovid 19
Jorge A.
DISHWASHER KITCHENAID KDTM354DSS4 "q1-no,q2-no, no sign due to covid 19, i installed new adjuster for proper function."
Rose K.
WASHER WHIRLPOOL MVWB835DW4 replaced gearcase and washplate Q1no Q2no Q3no no sign covid19
Jonathan H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 replaced controls tested unit ran diag unit fan running liek normal all else tested fine no furtehr issues scoded parst from previous visit
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS4 replaced parst and \'the unit stioll wasnt working but we switched out parst from anotehr unit and unit now working ordering parts and will return later for one in garage with parts; ordrng 1 W11441128 (blower) and 1 W10836753 (transfrmr)
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "bad compressor-ordered; ordrng 1 W10507884 (compressor), used 1 WPW10143759 (DRIER) from stock"
Jonathan H.
REFRIGERATOR KITCHENAID KRFC604FSS01 replaced ice maker allow 24 hours if callback in future cust can call cust care to see if they can get policy adjustment since it was reoccuring issue
Pablo V.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 found bad light bulb replace new bulb working ok request completed advise customer about temp Q1no Q2no no sing covid 19
Victor B.
DISHWASHER WHIRLPOOL KDTE204GPS0 "replaced water valve but the gasket at hose from wall is damage also i showed to female and told her they need to repalce that hose i left unit disconnected for that reason, q1 no q2 no i didn't get signature cause covid-19"
Ramon H.
RANGE WHIRLPOOL JGR8875QDW q1 no q2 no no sign due to covid 19 cx needs display and membrane no longer avaliable called tp and 42218552
Jorge A.
MICROWAVE JENN-AIR JMW3430DP03 ADJUSTED MICROWAVE DOOR FOR PROPER FUNCTION DUE TO UNIT TURNING ON AND OFF INTERMITTENTLY
Pablo V.
DRYER WHIRLPOOL LDG612 found bad roller replace new roller run test ok request completed Q1no Q2no no sing covid19
Francisco J.
DRYER MAYTAG MGDC215EW2 the dryer is working properly no problems found ran and ran a load it never stopped waited her to seeq1.noq2.nono signature due to covid19
Chris Z.
RANGE KITCHENAID KDRS467VSS04 Q1: noQ2: no no signature due to covid-19fan kees running nonsto so i will need to change out the main cntrl; ordrng 1 W10852104 (CNTRL-ELEC) and 1 WPW10131825 (SENSOR)
Victor B.
DISHWASHER WHIRLPOOL WDF520PADM7 "replaced vent no more leaks, q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Q1 no Q2 no. No signiature due to covid-19. Complaint takes too long to bake but burner flame is normal.; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "helper for tech CC not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
DISHWASHER KITCHENAID KDTE334GPS0 r. track broken-ordered; ordrng 1 W11259786 (r. track) and 1 W11259785 (l.track)
Pablo V.
OVEN JENN-AIR JMW2430DS02 found grill element detach from cabi remove back panel secure wire in place test ok request completed Q1no Q2no no sing covid 19 AUTH # JQNLEQNAL2
Raymond J.
REFRIGERATOR KITCHENAID KRSC503ESS00 tech chk refer and found ice dispening would not dupl problem all test good.q1-no q2-no
Victor B.
WASHER WHIRLPOOL MHW8200FW0 no power to main board and console-decline estimate
Raymond J.
OVEN WHIRLPOOL MEW7630AS01 found faughty oven control and sensorq1-no q2-no; ordrng 2 WP74008369 (sensor- ov)s and 1 W10803217 (cntrl-elec) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Q1 no Q2 no. No signiature due to covid -19. Complaint food freezing in the refrigerator section. Refrigerator was in the defrost cycle upon arrival. Temps normal with no frozen food. Raised the refrigerator temp to 38f.
Ramon H.
DISHWASHER WHIRLPOOL ADB1400AGW q1 no q2 no no sign due to covid 19 cx has a know roach problem took pics and advised cx warranty doe not cover roaches
Ramon H.
REFRIGERATOR KITCHENAID KRFC704FPS00 cx needs compressor and evap; ordrng 1 W10865322 (evaporator) and 1 W11035643 (evaporator) and 1 W11025999 (compressor)
Rose K.
RANGE WHIRLPOOL WFG525S0HV1 replaced door hindgesQ1no Q2no Q3no no sign covid19
Chris Z.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19 fixed latcha nd now the unit is comlete
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Q1: noQ2: no no signature due to covid-19they had fridge unlugged so i couldnt tell what was really going on so i ordered full sealsystem just on case; ordrng 1 WPW10342567 (condenser) and 1 WPW10321158 (EVAPORATOR) and 1 WPW10507886 (COMPRESSOR)
Pablo V.
FREEZER KITCHENAID KRFF507HPS00 found a peace of styrofoam oh the flaper remove test seal ok request complete Q1no Q2no no sing covid 19
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 customer complaint not shutting off : ordering part for customer evaporator fan not shutting off same issues as before q1nq2n no signature capture per policy covid19 wear PPE.; ordrng 1 WPW10384183 (thermistor) and 1 W11174836 (control) and 1 W11405276 (harness)
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Adjusted freezer door and door seal Q one no Q2 no no sign COVID-19??
Rose K.
OVEN WHIRLPOOL WOS92EC7AS01 needs new tco fuse and main control board fuse may also need UI board or blower fan Q1no Q2no Q3no no sign covid19; ordrng 1 W10861648 (panl-cntrl) and 1 WPW10545255 (fuse-thrml) and 1 WP4449751 (thrmst-fix) and 1 ovendolly (oven dolly) and 1 WPW10260254 (blower)
Edi C.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 "ref##7728039213 Customer complaint still not making ice : call tech line check components advise to replaced ice maker , replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture covid19 wear ppe.; used 1 W10884390 (ICEMAKER) from stock"
Raymond J.
REFRIGERATOR KITCHENAID KUBR304ESS01 "tech found door damanged on delivery,q1-no q2-no; ordrng 1 W11431200 (door) and 1 W11164089 (drawer-frt) and 1 W10239363 (hinge-door) and 1 W10797384 (gasket)"
Rose K.
WASHER MAYTAG MVWX655DW1 hosueing broken ordered new housing installed water inlet valvesQ1no Q2no Q3no no sign covid19; ordrng 1 W11127357 (housing)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1 no q2 no no sign ue to covid 19 replaced valve and inlet working good
Rose K.
WASHER WHIRLPOOL WFW6620HW0 cust had spin cycle turned off
Larry G.
WASHER WHIRLPOOL WTW4955HW1 q1no-q2no--no sign-covid-19---ran through test cycles and advised on cycle selection and water leveles. unit working ok.
Larry G.
DRYER WHIRLPOOL WGD5000DW2 q1no-q2no-no sign-covid-19--cleaned rollers shaft and pulley--tested for normal noise level.
Robert S.
WASHER MAYTAG MVWB765FW3 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found overload and off balance code along with long fill. cust had hot water turned off. turned the hot water on and tested.
Ramon H.
DISHWASHER AMANA ADB1400AGW1 q1 no q2 no no sign due to covid 1 recalibrayed and tesd on several cycle working good
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 replced parts tested unit no furtehr issues all tested ok flames al lworking normal
Oriale P.
WASHER WHIRLPOOL MAV8557AWW "replaced bad broken thrust bearing causing no spin issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
DISHWASHER WHIRLPOOL WDF518SAHM "Customer complaint e4 coee: checke drain components run diagnose test DW works no error codes , was trying to check overflow switch but installation glue plywood to panel unable to removed customer knows about it .q1nq2n no siganture capture per poclicy covid19 wear ppe."
Francisco J.
WASHER MAYTAG MVWB835DW5 THIS IS ANOTHER PROBLEM NOT LEAKING ANYMORE i ran a whole cycle the washer was giving me an error code they left what they were washing inside everything was mixed up even a belt the washer is working as it should explained customer how to load and showed them the user and care guide q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL ET18GKXHN00 cleared out the drain and frost cx believes she may have left the door open q1.noq2.no
Oriale P.
DRYER MAYTAG MGDC465HW0 "reinstalled misalined door latch & catch causing issue with door not closing, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-n0, q2-no, no signdue to covid 19, need to order bimetal, motor for defrost problems; ordrng 1 W10482187 (harns-wire) and 1 WPW10160570 (bimetl-def 49.05) and 1 W11212356 (motor-evap 87.30)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "UNIT NEEDED NEW RAILS I RMEOVED DOOR CLEANED OFF EXCESS WATER AND MELTED ICE, HEATED GASKET TESTED DOOR FUNTION ALL TESTED FINE NO ISSUES"
Victor B.
REFRIGERATOR AMANA ASI2575GRS00 "replaced UI and board, defrosted evap. q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
DISHWASHER MAYTAG MDB8979SFZ2 sp w11296667 - special project s22916 replaced both tracks tested working good q1 no q2 no no sign due to covid 19
Robert S.
REFRIGERATOR WHIRLPOOL W1TXEMFWQ00 Q1 no Q2 no. No signiature due to covid-19. Replaced the operating thermostat.
Chris Z.
DRYER WHIRLPOOL WGD5000DW3 Q1: noQ2: no no signature due to covid-19i found the vent hose was too long and kinking so i shortened it and now unit has good airflow
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer no error codes were stored. Manually tested fill agitate drain and spin and all are working normally.
Pablo V.
REFRIGERATOR KITCHENAID n/a test unit not keeping temp need a new seal sinsten Q1no Q2no no sing covid19
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "tech repaired fzr door seal that was not forming to cabnet and allowing air in frz. tech applied heat and formed to cabnet, all test goodq1-no q2-no"
Raymond J.
REFRIGERATOR MAYTAG MFW2055FRZ00 "cx complian no cool, tech found fzr door not closed completly due to ice in rails , tech remmoved ice and door closes properly, q1-no q2-no"
Robert S.
WASHER MAYTAG MVWB865GC0 Q1 no Q2 no.No signiature due to covid-19. Inlet water valve failed on hot and cold. Replaced the valve and tested the washer
Oriale P.
REFRIGERATOR WHIRLPOOL ED25TEXHW01 "removed piece on end of dispenser fill tube was black with calsuim build up, now working ok. advised cust to clean tip with vingar to avoid build up this is not related to prev visit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS3 "NEEDED FUSE AND SWITCH, BAD SWITCH CAUSED UNIT FUSE TO BLOW ALL ETYSTED FINE AFTER; used 1 W10269460 (SWITCH), and 1 W10138793 (FUSE) from stock"
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "BELT AND CAM MAKING NOISE REMOVED AND REINSTALLED AND TESTED UNIT, ADJUSTED LEGS AND TESTED ALL FUNCTIONS IN DIAG UNIT NO WWORKING FULL SPIN CYCLE NO ISSUES ALL TESTED OK; used 1 W10721967 (CAM) from stock"
Jonathan H.
RANGE WHIRLPOOL WFG320M0BS3 "intermittenly igniting i checked bake ignitor and found issue with the two terminal pins not making contact checked resistance on ignitpr it works but no power, fixed harness tested unit no furtehr issues all tested ok"
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDB00 q1 no q2 no.No signiature due to covid-19. Checked the refrigerator found only 10 psi equalized. There is dye in the system but no dye showing on evaporator condenser or machine compartment. Called the techline sr#7727986512
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 ordered new pantry door Q1n Q2N Q3N no sign covid 19; ordrng 1 W11307302 (dor-fip)
Chris Z.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Q1: noQ2: no no signature due to covid-19i found a loose wre connection at the junction box
Victor B.
REFRIGERATOR AMANA ASI2575GRW04 "freezer door wires loose connection replaced freezzer door per tech support, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR AMANA ASI2575GRW04 we relaced the fz door and made sure its sealing and now all electronics work correctly
Rose K.
DRYER WHIRLPOOL LGR7648KT0 explained that a little bit of lint in the lint shut is ok and will not hurt anything Q1n Q2N Q3N no sign covid 19
Oriale P.
REFRIGERATOR WHIRLPOOL ET4WSKYKQ02 "replaced bad bi metal fuse with harness, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
WASHER WHIRLPOOL WTW5000DW2 "replaced cam and gearcase test good, q1 no q2 no, i didn't get siganature cause covid-19"
Oriale P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found self fron metal piece coming of 2 glass shelves & bottom freezer bin front piece falling off drawer, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11387053 (freezer bin) and 1 W11026416 (bin-cntlvr) and 1 WPW10737428 (shelf-glas) and 1 W10807832 (shelf-glas)"
Pablo V.
REFRIGERATOR KITCHENAID KRFC704FPS01 found noise coming from the back remove back panel and repair water valve hitting condensor fan remove install in place run test ok request completed Q1no Q2no no sing covid 19
Pablo V.
OVEN WHIRLPOOL WFG510S0AW2 run test oven gas turn on ignitor working ok request completed Q1no Q2no nosingcovid 19
Raymond J.
REFRIGERATOR KITCHENAID KBSN602ESS00 "tech found ice maker not working due to are being pulled out and bin door cover faller off, tech repaired and all test good.q1-no q2-no"
Ramon H.
DISHWASHER KITCHENAID KDTE204GPS0 cx needs sump and motor; ordrng 1 W11124384 (pump&motor)
Edi C.
DISHWASHER KITCHENAID KDPE234GPS0 Customer complaint not display : found display not lights ordering parts for customer q1nq2n no signature capture per policy covid19 wear PPE.; ordrng 1 W11281068 (display) and 1 W11305293 (control) and 1 W11305303 (control) and 1 W11162736 (control)
Oriale P.
WASHER MAYTAG MVW6230HW0 "found display not showing time or setting in display window, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11419173 (main cntrl) and 1 W11413404 (cntrl panel)"
Chris Z.
RANGE KITCHENAID KSGB900ESS3 "Q1: noQ2: no no signature due to covid-19i cecked for error codes and found nnone, i removed door off range and lubricated the hinge srings and now door is nice and quiet"
Jorge A.
REFRIGERATOR KITCHENAID KBSD612ESS01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, NEED TO ORDER PARTS DUE TO LEAk at the bottom, need 2 man job RO. AS TECHNICIAN; ordrng 1 2307584 (grommet) and 2 WP2300868 (fitting)s and 1 WPW10296807 (tube-water)"
Raymond J.
WASHER WHIRLPOOL WFW85HEFC1 helper complete
Robert S.
WASHER WHIRLPOOL WFW85HEFC1 Q1 no Q2 no.No signiature due to covid-19. Replaced the tub assembly and tested waasher operation.
Jorge A.
DISHWASHER KITCHENAID KDTE334GPS0 "q1-no,q2-no, no sign due to covid 19, i need to oreder part pump and control; ordrng 1 W11120155 (control-elect) and 1 WPW10531320 (drain pump)"
Ramon H.
DISHWASHER MAYTAG n/a q1 no q2 no no sign due to covid 19 cx had commuication error reset and calibrated tested on several cycles working normal
Rose K.
RANGE JENN-AIR JGRP548WP01 replaced small oven bunner and small oven valve Q1n Q2N Q3N no sign covid 19
Pablo V.
REFRIGERATOR KITCHENAID KRFC302EBL00 instruc customer how to use the refrigerator i ask the customer i she knew about the charge she refuse to pay please bill customer Q1no Q2no request compelted
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Q1-NO,Q2-NO, B # 7727994242, no sign due to covid 19, need to order par sealed system, compressor, evaporator, dryer. # kqlaeqlxpl2,; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W10525236 (evaporator) and 1 W11116006 (evaporator)"
Jonathan H.
WASHER WHIRLPOOL MVWX655DW "adjusted feet and also fixed drain hose, ran diag and cleared codes no issues ran unit in spind after adjusting the suspension no furtehr issues no more noises all tested ok and unit in balance now"
Pablo V.
DRYER WHIRLPOOL WGD5000DW3 run test no prblem found instruc customer how dryer works in each cycle request compled Q1no Q2no nosingcovid19
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no. No signiature due to covid-19. Oven light will go out as oven temperature rises. Ordering electronic control.; ordrng 1 W11126814 (cntrl-elec)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "q1-no,q2-no, no sign due to covid 19, i installed these 3 parts due to air leak and not dispensing ice all tested out ok"
Chris Z.
DISHWASHER KITCHENAID KDFE104HWH0 Q1: noQ2: no no signature due to covid-19i relaced main cntrl and sum and now unit is washing erfectly the cx has a crappy outlet too so i advised to get that fixed
Robert S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Q1 no Q2 no. No signiature due to covid-19. Replaced the main control user interface and the diffuser.
Ramon H.
WASHER MAYTAG MVWX655DW1 q1 no q2 noi no sign due to covid 19 could not recreate problem recalibrated and tested working good no further issues at this time
Larry G.
REFRIGERATOR KITCHENAID KBSN608ESS01 q1no-q2no-no sign-covid-19---not cooling ..compressor running but no frost pattern. discharge line not hot.---auth# kqkntqkal2---; ordrng 1 robertsims (robert sims) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 W11103181 (compressor) and 1 WPW10427993 (evaporator) and 1 2310196 (cord-power)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHW "q1-no,q2-no, no sign due to covid 19, i made door alignment and adviced customer to change their filter for the house, water coming slow is nothing to do w/refrigerator."
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 replaced parst and inserted felt between the filetr cover and bulkhead tested unit no furtehr issues all etsted fine will have them watch out next few weeks all else tested fine use autho for double labor - WQLMH00NL2
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced hose and evap. motor now f.f. get good air., auth#wqle000dp1,q1 no q2 no"
Chris Z.
RANGE-GAS KITCHENAID KDRS483VSS03 Q1: noQ2: no no signature due to covid-19*second appliance*unit just had a bad ignightor so i relaced and tested and now unit doesnt continuously sark
Edi C.
REFRIGERATOR WHIRLPOOL GD5DHAXVQ07 wrong part re ordering control shows two different ones q1nq2n no signature capture covid19 wear ppe; ordrng 1 WPW10210789 (cntrl-elec) and 1 WP2315549 (motor-evap) and 1 WPW10120818 (cntrl-elec)
Ramon H.
WASHER MAYTAG WTW8000DW5 q1 no q2 no no sign due to covid 19 cx out of balance error code checked wash plate was very loose tighten down and calibrated working good
Pablo V.
RANGE-GAS WHIRLPOOL WEG515S0FS2 sr#7727985141 unit need a new module; ordrng 1 W10898291 (module)
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint not cooling : run diagnose test found bad control replaced it for customer all compoinents ok to manufactory specifics. q1nq2n no siganture capture per covid 19 wear ppe.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Q1: noQ2: no no signature due to covid-19i installed the insulation and advised that its only going to damen the sound not eliminate it.
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Drive hub is stripped.
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "there was no frost at all, q1 no q2 no i didn't get signature cause covid-19"
Edi C.
REFRIGERATOR JENN-AIR JFC2290REM00 customer complaint ba door seals : ordering part for customer q1nq2n no signature capture per policy covid19 wear ppe.JQIKXQIAPL1; ordrng 2 W10830046 (gasket-fip)s
Ramon H.
WASHER WHIRLPOOL WTW8000DW6 q1 no q2 no no sign due to covid 19 cx had out of balance error recalibrated and tested working normal
Ramon H.
DRYER-GAS WHIRLPOOL WED8000DW4 q1 no q2 no no sign due to covid 19 door catch was coming off took catch of and reinstalled correctly
Edi C.
WASHER WHIRLPOOL WFW92HEFC0 customer complaint f1e1 : run diagnose tes found storage error code for control clear codes for customer will run machine too see if reset works or will call us back q1nq2n no signature capture per policy covid19
Ramon H.
WASHER WHIRLPOOL WFW94HEAC0 cx needs bellow; ordrng 1 WPW10237499 (bellow)
Ramon H.
REFRIGERATOR JENN-AIR JBRFR24IGX00 q1no q2 no no sign due to covid 19 cx hasd stuck water valve unconneted and plugeed back in tested working good
Francisco J.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 replaced the fz dented door request completedq1.noq2.nono signature due to covid19
Ramon H.
LAUNDRY CENTER MAYTAG MVWB835DW1 q1 no q2 no no sign due to covid 19 replaced main control and diplay tested working good
Ramon H.
DRYER WHIRLPOOL WGD8000DW4 cx needs coils; ordrng 2 279834 (2 coil gas valve set)s
Ramon H.
DISHWASHER WHIRLPOOL KDTM354ESS3 cx needs tub; ordrng 1 W10681513 (tub-dishwr) and 1 2ndman (dennis)
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "wrong wire harness was sent for this unit, called parts research to verify correct parts, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11318751 (harns-wire) and 1 W11316252 (harns-wire) and 1 W11449075 (harns-wire)"
Oriale P.
MICROWAVE WHIRLPOOL WMH53521HV0 "replaced open fuse causing no power & broken door switches with interlock, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No authorization # wqh5tqhfpl2; used 1 W10269458 (SWITCH), 1 WPW10156813 (INTERLOCK), and 1 W10269457 (SWITCH) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 the refrigerator barely made it under warranty when they called for service was days before today. the drain was clogged up unclogged it completedq1.noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL MHW7100DW0 replaced display tested working good
Edi C.
REFRIGERATOR WHIRLPOOL WRT108FZDW00 Customer complaint not cooling : unit not defrosting customer said will think about repair and call backq1nq2n no signature capture per policy covid19
Victor B.
REFRIGERATOR KITCHENAID KSSC42FKS01 "replaced both gaskets that customer provided, q1 no q2 no"
Chris Z.
OVEN WHIRLPOOL WOD51EC0HS01 Q1: noQ2: no no signature due to covid-19i realced the blower motor and then tested ou the unit by bringing it u to 350 and it reached tem with no issues
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1 no q2 no no sing c 19 adj frezeer door gasket ckd ok
Chris Z.
REFRIGERATOR WHIRLPOOL KSSC42QVS10 Q1: noQ2: no no signature due to covid-19 needs new iceaker quoting 388.05; ordrng 1 WPW10277448 (ice maker)
Ramon H.
DISHWASHER JENN-AIR JDTSS244GL0 cx needs console; ordrng 1 W11302460 (console)
Ramon H.
LAUNDRY CENTER MAYTAG MVWB765FW3 replaced lid tested working good
Chris Z.
WASHER WHIRLPOOL WTW5000DW3 Q1: noQ2: no no signature due to covid-19i relaced all arts and tested a sin cycle and unit did its thing erfectly w no issues.
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "a lot stuff was frozen at f.f. diffuser not closing ordered q1 no q2 no,.; ordrng 1 W11317276 (diffuser)"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "found ice maker leaking water & broken ice bucket, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558423 (ice-contnr)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 foun hole and craks inside refrigerator and door not sealing good call tech support and the recommend to use a poxy part # 8201700 to seal part # 482395 the hole and the cracks SR# 7727998434 customer dont want repair on a new appliance he is going to call partner team request completed Q1no Q2no no sing covid 19
Robert S.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Q1 no Q2 no. No signiature due to covid-19. Freezer not cold enough no ice being made, Sealed system in a vacuum. Ordering highside. Will need about 4 hrs for this repair.; ordrng 1 W11025999 (compressor) and 1 W10865727 (valve) and 1 W11442050 (condenser) and 1 W11333076 (contrl-elec)"
Jorge A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "S#qimx00apl1, Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, I MADEADJUSTMENT IN DISPENSER HOUSING AND ADVICED CUSTOMER TO PUT JET DRY FOR BETTER FUNCTION"
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "replaced lights and themiistor, control is fine, all test goodq1-no q2-no"
Rose K.
WASHER MAYTAG MVWB765FW4 replaced water inlet valve Q1 no Q2 no Q3 no no sigh covid19; used 1 W11165546 (WATER VALVE) from stock
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 q1 no q2 no no sign due to covid 19 cx need drain pump; ordrng 1 WPW10531320 (drain pump)
Pablo V.
WASHER MAYTAG MVWP575GW0 found bad cam belt install newcan belt run test
Pablo V.
WASHER MAYTAG MVWP575GW0 found bad cam belt install newcan belt run test
Francisco J.
WASHER MAYTAG MVWX655DW0 the screw and the washplate need to be replaced q1.noq2.nono signature due to covid19.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
Ramon H.
DISHWASHER JENN-AIR JDB8200AWS4 q1 no q2 no noi sign due to covid 19 s code part per jermey replaced sump and motor tested working good
Chris Z.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Q1: noQ2: no no signature due to covid-19needs new icemaker; ordrng 1 W10873791 (ICEMAKER)
Francisco J.
WASHER AMANA NTW4516FW0 need to order the cntrl board for this repair .q1noq2.nocapacitor 48mfdthe doorlock locksthe belt was on therethe washer ran correctly only in diagnostics.; ordrng 1 W11124710 (cntrl) and 1 W10913953 (actuator)
Ramon H.
COMPACTOR WHIRLPOOL GX900QPPS6 q1 no q2 no no sign due to covid 19 could not recreate problem tested several times working good
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "replaced evap. motor test good. q2 no, i didn't get signature cause covid-19"
Jonathan H.
MICROWAVE WHIRLPOOL WOC95EC0AS00 "replacwd parst and also applied suppresnt for buzzer for key tone, tested unit no furtehr issues cust paid balance no furtehr issues all etsted ok"
Jorge A.
WASHER MAYTAG MVWB965HC0 "q1-no,q2-no, no sign due to covid 19, i took plate off and recoonected all in right position all tested out ok"
Jorge A.
DRYER MAYTAG MGDB955FC0 "q1-no,q2-no, no sign due to covid 19, i made adjustmnt in the door and reset the computer all tested outook."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced dis
Raymond J.
DRYER WHIRLPOOL WGD6400SW0 "tech found milti issues, door not closing properly and flame shuts off to early.q1-no q2-no; ordrng 1 W10295405 (strike) and 1 WPW10111905 (catch) and 1 WP8577274 (thermistor) and 1 279834 (2 coil gas valve set)"
Larry G.
REFRIGERATOR KITCHENAID KSSC48QVS10 q1no-q2no-no sign-covid-19--replaced defective ice maker and cycled ice maker.
Francisco J.
REFRIGERATOR KITCHENAID KRSC703HPS00 the board i replaced . light i dont see come on of right now completed call q1.noq2.nono signature due to covid19
Ramon H.
WASHER AMANA NTW4516FW3 q1 no q2 no no sign due to covid 19 washer had clogged in cleared it and tested working good
Rose K.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 replaced evap fan motor
Edi C.
FREEZER JENN-AIR JS48NXFXDE01 Customer complaint not lights: found broken LED replaced part run test all componets ok to manufactory specifics q1nq2n no siganture covid19wear ppe .
Edi C.
REFRIGERATOR JENN-AIR JUW24FRERS00 "customer complaint drawers and door not closing properly: run diagnose test found drawer closing as design they have a spring creating tension , door when is close hiting cabinet customer needs to fix cabinet so door does not hit it . all component s ok ot manufactory specifics.q1nq2n no siganture due covid19 wear ppe."
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 tech chk dishwasher and found leaking from installer supplied fitting. Dishwasher working fine cx needs plumber to repairq1-no q2-no
Pablo V.
REFRIGERATOR JENN-AIR JS48PPDUDE01 found refrigerator door not closing from the botton apply heat on gasket still not able to seal unit need a new door auth # jqljw00nl2; ordrng 1 W10800808 (door)
Francisco J.
WASHER WHIRLPOOL WTW4616FW2 need to order dispensor partq1.noq2.nono signature due to covid19; ordrng 1 WP3951744 (agitator) and 1 W10772621 (screw) and 1 WPW10074580 (cap)
Larry G.
RANGE WHIRLPOOL WFG525S0JZ0 q1no-q2n0--no sign-covid-19---replaced defective console..customer supplied part.
Rose K.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 ordered new bin and slide; ordrng 1 W10814193 (holder) and 1 WP2212446 (body-cntrl) and 1 WP2176222 (slideordered new)
Oriale P.
DISHWASHER WHIRLPOOL MDB8959SFZ "found unit filling with water & wash motor would run for 1 min then drain & shut off, called tech line did check was told to power cycle unit, now unit is working normally. did not verify cause of issue. cust may call back. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
WASHER WHIRLPOOL MVWC300XW0 unit needs pump i took out 2 screws but still no rotation. needs pump ordering part giving discounted rate on part; ordrng 1 WPW10276397 (pump)
Francisco J.
WASHER MAYTAG MVWC415EW2 the button was dry and it was not engaging its working properly charging cutomer only for the visit diagnostics which is 134.95q1noq2.no no signature due to covid19
Francisco J.
REFRIGERATOR UNKNOWN URB551WNGZ0 there is a way to disalarm it so it wont make the sound .on usercare guide the door alarm .q1.noq2.nono signature due to covid19
Rose K.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 ordered new evap fan motor Q1 no Q2 no Q3 no no sigh covid19; ordrng 1 WP2315539 (motor-evap)
Sarkis M.
REFRIGERATOR WHIRLPOOL KRSC700HPS00 q1 no q2 no no sing orderd evp fan; ordrng 1 W11098695 (fan-scroll)
Pablo V.
REFRIGERATOR KITCHENAID KRMF706ESS01 instruc customer abouth shelf on track run test ok request completed Q1noQ2no no sing covid19
Oriale P.
DRYER WHIRLPOOL WGD5000DW1 "replaced open thurmal fuse causing no heat issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WP3392519 (FUSE) from stock"
Ramon H.
WASHER WHIRLPOOL WFW3090JW0 cx needs control and latch; ordrng 1 W11035628 (latch) and 1 W11334214 (cntr elec)
Sarkis M.
REFRIGERATOR KITCHENAID KRFC300ESS01 sr #7727985916 new auth # for not reparbl kqkou00nl1 add 140 p s i not found anny leak interial leak not reparbl
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "removed loose small screws from ice dispenser from manufacturing extra screws, tested both water & ice dispenser, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
WASHER MAYTAG MHW8630HC0 tech found water not dispensing from dispenser due to restriction in hose.q1-no q2-no; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316372 (dispenser) and 1 W11316604 (hose)
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHW00 "q1-no,q2-no, no sign due to covid 19, adjusted the door"
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 unit needed drain pump impellar unsiezed it wasnt drainig motor was getting power but no movment fixed issue tested unit no furtehr issues all tested ok
Rose K.
REFRIGERATOR KITCHENAID KRSC703HBS00 needs new main control board no DC voltage at the inverter Q1n Q2N Q3N no sign covid 19; ordrng 1 W11172798 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 sealedsystemtech
Edi C.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 customer complaint leaking : found hose at housing leaking ordering part for customer q1nq2n no signature covid 19ordering other parts just in case needed; ordrng 1 W11194438 (housing) and 1 WPW10674102 (tube-water) and 1 W11168758 (reservior)
Robert S.
REFRIGERATOR KITCHENAID KRFC302ESS02 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface housing touch pad display board and main control. Programmed the model 25.
Francis C.
REFRIGERATOR KITCHENAID KSSS42FTX00 "Complaint not cooling , found air flow issue on refrigerator section , i removed the ice build up on return section and relocated the bymetal in the suction line ."
Jorge A.
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "q1-no,q2-no, no sign due to covid 19, i check the unit and found condenser fan motor is bad cusing heat in the middle of cabinet and also drain is clogged causing leak at the bottom of freezer. , need condenser fan motor and labor for both leak and installation of motor. authorization # wqhxaqhwl1, customer does not have the money for the rest."
Jonathan H.
DISHWASHER KITCHENAID KUDK03ITBF2 unit needs new ui ordering parts setting up adap appt only funtion works on key pad
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19the control i installed reviously had a broken wire on it and i didnt notice so this new cntrl is all intact snd working good
Raymond J.
DISHWASHER WHIRLPOOL KDTE254ESS2 "replaced control and pump ordered by prev tech, all test good visitq1-no q2-no"
Rose K.
WASHER WHIRLPOOL WFW6620HC0 removed object from water pump Q1 no Q2 no Q3 no no sigh covid19
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "user interface not responding ,i disconnected and connected now respond, ordered anyway; ordrng 1 W11325580 (UI)"
Rose K.
MICROWAVE OTR WHIRLPOOL WMHA9019HZ1 ordered new switches and new grill Q1 no Q2 no Q3 no no sigh covid19; ordrng 2 W11197766 (interlock)s and 1 W10701701 (grill-vent)
Victor B.
OVEN WHIRLPOOL WOS97EC0HZ01 "per female clock reset by itself, replaced display test good.q1 no q2no i didn't ge signature cause covid-19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 q1 no q2 no no sing c19 need compressor dec est going to send
Oriale P.
WASHER MAYTAG MVWB835DW4 "found damage defective dispenser drawer, needs part replaced direct ship to cust they will intall part no return visit needed. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 DSW10919352 (dispenser drawer)"
Jorge A.
WASHER WHIRLPOOL MVWX655DW0 "q1-no,q2-no, no sign due to covid 19, reconnected the plare for good op."
Oriale P.
OVEN WHIRLPOOL WOC54EC0AS04 "replaced main cntrl, user display board & door switches, ran test working ok. had problems reinstalling oven tight fit at top cabinet causing wood to push in cust needs installers to correct problem but unit is working, cust want hard copy receipt sent to her."
Francis C.
OVEN WHIRLPOOL WOC54EC0AS04 Training completed .
Robert S.
REFRIGERATOR AMANA ASI2575FRS00 Q1 no Q2 no. No signiature due to covid-19. Picked ice bin with wrrong part number and installed ice container with correct part number
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 q1 no q2 no no sign due to covid 19 replaced display and paddle and tested working good
Jonathan H.
DISHWASHER KITCHENAID KDTE204GPS0 replaced but came defective needs ui; ordrng 1 W11165143 (panel) and 1 W11165146 (ui)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "q1-no,q2-no, no sign due to cxivid 19, in stalled new parts light for both compartment for better function.; used 1 WPW10515058 (LIGHT), and 1 WPW10515057 (LIGHT) from stock"
Jonathan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 rubber seal is working now pushed it back in seperate issue bill speratly
Chris Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Q1: noQ2: no no signature due to covid-19 unit has a clogg in the eva lower section. going to need sealed system tech; ordrng 1 WP2188822 (EVAPORATOR) and 1 W10507884 (COMPRESSOR)
Chris Z.
MICROWAVE JENN-AIR JMW3430IL02 Q1: noQ2: no no signature due to covid-19i need a fan assembly due to a rattle in the MW section.; ordrng 1 W11344874 (MOTOR-FAN) and 1 ovendolly
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Customer complaint frost inside deli drawe and no making ice : replaced ice maker, thermistor and diffuser all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear ppe."
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Complaint frezzing all food on refrigerator section , i check the ffc thermistor and the reading are good 8.8 k ,also found the division from one wall to the other ffc and refrigerator sweating , i call whirpool and they said not enough insolation not repairable, they gave me sr#7727998114 , i spoke with kevin , customer need to call customer care for replacement unit .; (created new UIS, deleted prior attachment to UisID 43670)"
Jonathan H.
WASHER WHIRLPOOL WTW8240YW0 unit needed new tub assembly checked the entitlement theres no extended warrnty from manufacture cust wants new unit no furtehr repairs needed. W10381078 - 285t5 labor
Francisco J.
REFRIGERATOR JENN-AIR JFC2290VEM4 the fridge is no longer freezing the food anymore cx is happy now completed q1.noq2.nono signature due to covid19no need to replace the board.
Victor B.
WASHER WHIRLPOOL WFW8620HC2 "it was washed a rug and a lot of lint came off of it and clogg the drain-cleared now drains fine.also the receptaclethat the washer was connected to doesn't have power i informed to male, i connected to the receptacle next to it., q1 no q2 no, i didn't receive signature cause covid-19"
Raymond J.
DISHWASHER WHIRLPOOL KDFE104DSS4 "tech found dispenser door sticking, repaired rubber seal and all test goodq1-no q2-no"
Edi C.
WASHER WHIRLPOOL WFW5090JW0 Customer complaint working : found bad control replaced it re run unit all components ok to maufactory specifics. q1nq2n no signature covid19.WQKKFQKNL2
Larry G.
WASHER WHIRLPOOL CGT9100GQ0 q1n0-q2no-no sign-covidd-19--replaced broken blower wheel and tested for correct operation. heating ok.
Robert S.
WASHER WHIRLPOOL CGT9100GQ0 Q1 no Q2 no. No signiature due to covid-19. helper complete
Sarkis M.
RANGE KITCHENAID KSGB900ESS0 q1 no q2 no co sing c 19
Victor B.
DISHWASHER WHIRLPOOL KDTM354DSS5 "sr#7727986070, there was no water in trhe tub, i put it on test everything good, per tech support nothing to follow cause is working and sanitys has nothing todo with drainning. q1 no q2 no i didn't get signature cause covid-19."
Raymond J.
DISHWASHER KITCHENAID KDTE104EBL1 tech removed foof from air gap and all test goodq1-no q2-no
Edi C.
DRYER WHIRLPOOL MDG4000BWW Customer complaint stainning cloth noisy: found bad seals and tumbler shows as discontinued call customer insurance they will contact customer with next step q1nq2n no signature capture covid19 wear ppe
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "found broken wires to ice maker at bottom freezer door, unable to repair needs door replaced auth#WQKNJ00XPL2; ordrng 1 LW10691266 (dor-fip) and 1 2man (2man)"
Francisco J.
WASHER MAYTAG MVWC416FW0 i replaced the washplate agitator its working properly now no more noises q1.noq2.nono signature due to covid19
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 q1no q2 no no sign due to covid 19 replaced panel control and tested working good
Pablo V.
REFRIGERATOR WHIRLPOOL WRT511SZDM replace bimetal and fan run test okrequest completed Q1no Q2no no sing covid 19
Jorge A.
WASHER WHIRLPOOL 655678888 "q1-no,q2-no, no sign due to covid 19, customer told me unit fine"
Jorge A.
RANGE KITCHENAID KGCU483VSS02 "q1-no, q2-no, no sign due to covid 19, installed new cover front in their range due to dis coloration all tested out ok"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 found badmodule replace all parts run test ok request completed Q1no Q2no no sing covid 19
Oriale P.
WASHER MAYTAG MVWB865GW1 "replaced bad water valve causing no hot water to enter tub, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Oriale P.
DRYER MAYTAG MGDB835DW4 "reinstalled door strike & latch to align straight & added grease to catch for easy open, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
OVEN KITCHENAID KEBS209BSS00 blower was bad we scoded from previous when spoke to customer replaced all else tested fine noissues
Victor B.
FREEZER GLADIATOR GAFZ30FDGB00 control not responding-ordered q1 no q2 no; ordrng 1 W11251044 (display)
Raymond J.
DISHWASHER WHIRLPOOL WDT790SAYM3 "tech found faughty user interface, cx will call back if apprvq1-no q2-nodbtherapy@gmail.com"
Edi C.
WASHER/DRYER COM WHIRLPOOL WFW9400SW00 Customer complaint noisy: run diagnose test found bad basket bearing part 8182247 shows as discontinued cant get it repair no parts.q1nq2n no signature capture per policy covid19 wear PPE.
Francisco J.
RANGE WHIRLPOOL JGS8860BDP replaced the ignitor and charged customer for the balance q1.noq2.nono signature due to covid19completed call
Oriale P.
DRYER WHIRLPOOL WGD9550WW2 "found broken blower fan causing noise issue, need part replaced, part is in ssb charles will add part to order; schdld next appmnt for 6/5 FRI !"
Sarkis M.
WASHER WHIRLPOOL CAE2745FQ1 q1 no q2 no no sing c 19 need coin chute; ordrng 1 W11126319 (coin chute)
Oriale P.
REFRIGERATOR KITCHENAID KDTM404KPS0 "found fill hose leaking into tray causing flood switch to trip withnf-8 e-4 error, tighten fill hose to stop leak, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
REFRIGERATOR SBS WHIRLPOOL WRS325FDAB06 checked the fridge temps and they are okay replaced the lights completed callq1.noq2.no no signature due to covid19
Pablo V.
REFRIGERATOR KITCHENAID KSSO48QMB03 helper completed
Oriale P.
WASHER MAYTAG MVWB835DW4 "removed coins from washplate & replaced suspension rods for creeking noise, unable to verify clicking noises, ran test in spin & agitation no noises found working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No sr#7727963534"
Edi C.
DRYER MAYTAG MGDC465HW0 Customer complaint not heat : found broken door seal and gas coils customer refuse to have unit repair customer wants a new machine customer will call maytag and store q1n q2n no signature capture covid 19 weap PPE.
Larry G.
WASHER WHIRLPOOL WTW4800XQ4 q1no-q2no---no sign-covid-19----tested washer found no leaks. cust wall is wet to the touch behind dryer advised customer.
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 replaced WPW10299224 tested unit no furtehr issues all tested ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 helper for tech VB
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "auth.#wpz0900xl2, replaced freezer door, q1 no q2 no ,i ddin't get signature cause covid-19"
Victor B.
REFRIGERATOR KITCHENAID KRFF507EWH01 cooling fine. q1 no q2 no i didn't get signature cause covid-19
Edi C.
WASHER MAYTAG MVWC565FW0 Customer complaint not spinning : run diagnose test found out of balance and umplug cap re plug wire and rebalance washer tested all components ok to maufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Edi C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint not cooling water inside rf: found clog line defrosted cleaned install control board for customer all componets ok to manufactory specifics.q1nq2n no signature capture per policy covid19
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 found bad seal and bulb run test ok request completed Q!no Q2no no sing covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1no-q2no-no sign-covid-19-freezing in rc . replaced main control and diffuser. tested for correct operation.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1 no q2 no sing c19 ice maker fill tub was frozen cleaned ckd working ok
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 installed spray arm ckd ok
Jorge A.
RANGE WHIRLPOOL KSGG700ESS1 "q1-no,q2-no, no sign due to covid 19, due to bottom drawer is bent and burners are wrong , customer does not wants repair due to unit has been delivered just 1 week ago and they wants replacement only."
Oriale P.
WASHER WHIRLPOOL WTW4850HW1 "replaced pump to tub hose with small hole causing water leak, ran test in diagnostics working ok."
Pablo V.
REFRIGERATOR KITCHENAID KRFF707ESS01 disconect unit; schdld next appmnt for 6/3 WED !
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 Q1: noQ2: no no signature due to covid-19i installed the new board but all seemd to be wokring erfectly when i arrived so unit should be commlete
Raymond J.
REFRIGERATOR MAYTAG MRT118FFFH01 "tech found return ducts frozen on refer, cleared ducts, and all test goodq1-no q2-no"
Jorge A.
REFRIGERATOR KITCHENAID KRSC703HPS00 "q1-no,q2-no, no sign due to covid 19, i made adjustment in the door for better level all tested out ok."
Chris Z.
WASHER MAYTAG MVWB765FW4 Q1: noQ2: no no signature due to covid-19 lelveled unit due to the leveling was off so ilowered the front and now unti is ballamced
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a ordering raisl defective 608; ordrng 2 wpw10120018 (rails)s
Larry G.
DRYER WHIRLPOOL MGDB765FW0 q1no-q2no---no sign-covid-19--temperature cycling at 155 and 110. air flow through vent is good. advised on cycle selection.
Rose K.
WASHER MAYTAG MHW8630HW1 replaced water pump O1 no Q2 no Q3 no no sigh covid19
Francisco J.
DRYER AMANA NGD4655EW2 the dryer was not drying because then vent was so bent over she had it installed and the vent was bent it was not letting air flow properly . cut the vent resized it and placed it job completed it dryes nowq1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR WHIRLPOOL W1TXEMFWQ00 Q1 no Q2 no. No signiature due to covid-19.; ordrng 1 WP2200859 (thermostat)
Sarkis M.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 q1 no q2 no no sing c 19 customer saing making loud nois unit working not making nois at this time
Sarkis M.
OVEN KITCHENAID KOCE507ESS09 q1 no q2 no co sing c 19 auth#kqjo800nl2 installed door switch unit unstalled to able replace switch
Raymond J.
WASHER WHIRLPOOL WTW7000DW0 "tech chk washer , washer working fine would not dup any problems, all test godd tech put through dign and codes clear.q1-no q2-no"
Francisco J.
DRYER WHIRLPOOL WGD7800XB0 need to order parts for this repair.q1.noq2.nono signature due to covid19; ordrng 1 279834 (coils) and 1 WP3390719 (fuse) and 1 WP8573028 (tstat)
Pablo V.
COOKTOP WHIRLPOOL KCED600GBL01 found cooktop not seal from glass to metal base replace bad cooktop test ok request completed Q1no Q2no no sing covid 19 auth # kqjnjqjnl2
Sarkis M.
RANGE KITCHENAID KDRS467VSS0 q1 q2 no no sing c 19 installed parts orderd need moor parts; ordrng 1 WPW10298119 (cntr-elec) and 1 W10852104 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "f.f. door not closing well at L/top raized door and put ceilicon around to cover the open spacer, q1 no q2 no, i didn't get signature cause covid-19"
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 ordered new FF thermistor and main control Q1 no Q2 no Q3 no no sigh covid19; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1: noQ2: no no signature due to covid-19i releveled fridge and also installed washers so the dooor sits higher making a better seal
Larry G.
REFRIGERATOR KITCHENAID KRFF507HPS00 q1no-q2no--no sign covid-19--damper opening and closing during cooling...replaced main control and damper.tested for correct operation of damper.
Larry G.
RANGE KITCHENAID KRFC302EBS00 "q1no-q2no-no sign covid-19----freezing in deli draw---replaced thermistor, amin control and damper control.. set rc temp to 42 and fc to 3."
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Q1 no Q2 no. No signiature due to covid-19. Replaced the ice maker and adjusted compressor tubing to quiet vibration.; used 1 W10882923 (
Francisco J.
DISHWASHER MAYTAG MDB7759SAW2 customer just wanted me to hang her the wheel rack completed call q1.noq2.nono signature due to covid19
Victor B.
DRYER MAYTAG MGD5630HW1 "replaced gas valve test good., q1 no q2 no i didn'tget signature cause covid-19"
Oriale P.
DRYER MAYTAG MGD5630HW1 helper for tech VB
Victor B.
WASHER MAYTAG MHW6630HW0 at the biggening bounce bad- needs shocks and spring.; ordrng 2 W11314394 (springs)s and 4 W11316766 (shocks)s
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIH01 "found doors uneven leveled door for cust per her request, checked temps unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
RANGE WHIRLPOOL WEG750H0HW0 replaced door hindges and top door trim O1 no Q2 no Q3 no no sigh covid19
Robert S.
WASHER/DRYER COM WHIRLPOOL WGTLV27HW0 Q1 no Q2 no No signiature due to covid-19. Helper complete
Rose K.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 adjusted freezer door seals and freezer door Q1 no Q2 no Q3 no no sigh covid19
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "tech chk d/w and put through dign, found no codes, d/w not draining but pumping, tech found restricted air gap. dishwasher working fine no issues with unitq-1no q2-no"
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c 19 ordwerd temp cont; ordrng 1 WPW10116216 (cntrl-elec)
Oriale P.
DISHWASHER MAYTAG MDB8989SHZ0 "replaced rusting door panel from regular use no evidence of cust abuse, normal wear. ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER AMANA NFW5800HW0 "has f-5 e-2 door error & damaged door strike, no voltage to door switch, needs main cntrl with harness replaced.; ordrng 1 W10919941 (harns-wire) and 1 W11316914 (strike) and 1 W11325578 (cntrl-elec)"
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 "q1no-q2no-no sign covid-19--ignitor not coming on. found board not giving constant voltage to ignitor.; ordrng 1 W11126814 (cntrl-elec), used 1 12400035 (IGNITER KIT) from stock"
Jorge A.
DISHWASHER WHIRLPOOL KDTM404KPS "q1-no,q20-no,no soign due to covid 19, i made adjustment in left rails foe proper function all tested out ok adviced customer to use jet dry."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, need to order duct air for proepr. op.; ordrng 1 W11040868 (duct-air)"
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19inrelaced the main cntrl and now unit heats. tested multiul times and all is good
Oriale P.
DRYER WHIRLPOOL WGD4850HW0 "found stiff push to start button added lubrication to button to make loose & reinstalled, ran several start tests, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 switch frozen-defrosted and explained to female about the food. q1 no q no i didn't get signature cause covid-19
Chris Z.
WASHER MAYTAG MVWB965HW0 Q1: noQ2: no no signature due to covid-19i found a service bulliton that relates entirely to the issue cx is having with water slashing and casuing a leak. ordering art will install next viisit. ; ordrng 1 W11290644 (DISPENSER)
Robert S.
RANGE KITCHENAID KSGG700ESS1 Q1 no Q2 no. No signiature due to covid-19. Checked the range found broiler working and no error codes stored in the reange memory.
Victor B.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "replaced thermostat and adt.,q1 no q2 no , i didn't get signature."
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 replace all tubing valve and housing run test water ok request completed Q1no Q2no no sing covid 19
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19i realced faulty booardwith new designed board and now unit sins and washes corretly
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 q1 no q2 no no sing c 19 ice maker fill tub was frozn clean and remuved ice ckd working ok
Chris Z.
DRYER WHIRLPOOL WHD5090GW0 Q1: noQ2: no no signature due to covid-19i switched out faulty board with the new redesigned board and now unit is comlere
Francisco J.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 the fridge and freezer overpacked and has no aitflow which cuased her food to freezer q1.noq2.nono signature due to covid19
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no. No signiature due to covid-19. Found oven cavity bulb loose in the socket. tightened the bulb and cavity light is working.
Jonathan H.
DRYER WHIRLPOOL WGD8000DW4 #1492 replavced parst and tested unit no furtehr issues wqik200nl2 use autho for repairs
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "q1no-q2no-no sign covid-19----freezing in rc, then food goes bad with mold.; ordrng 1 W10316760 (thermistor) and 1 W11371382 (board box)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q! no Q2 no. No signiature due to covid-19. Adjusted the freezer door and advised customer to keep food only on the sheles and not to push items all the way back in the center.
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 q1no-q2no-no sign.covid-19-supply and returns frosted up---needs to defrosted with 24hrs doors open.
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 unit bulkhead came in edefective reordering parts seting up wednesday appt; ordrng 1 WP697557 (bulkhead) and 1 W11086603 (outlet grille) and 1 4392065 (kit)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 replace icemaker and water valve request comleted Q1no Q2no no sing covid 19; used 1 W10884390 (ICEMAKER) from stock
Chris Z.
RANGE WHIRLPOOL WFG505M0BS3 Q1: noQ2: no no signature due to covid-19i relaced thee main cntrl and the unit started to glow but valve ddnt oen. so i reaced the valve and now unit is baking correctly
Pablo V.
DISHWASHER WHIRLPOOL MDB4949SHB0 replace dispenser run test ok request completed Q1no Q2no no singcovid19
Raymond J.
RANGE KITCHENAID KSGB900ESS3 "replaced faughty valve, all test goodq1-no q2-no"
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "tech chk dishwasher and put through dign and found, tech found f6e4 float swtich code, tech repired stuck flot and all test good"
Francis C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Complaint freeze is sweating and unven door , found freezer section over pack with a lot of food , weak air flow , also the floor wood in uneven , level doors but still the same because floor is already uneven. Q1N Q2 N no signature for COVID-19"
Rose K.
DISHWASHER WHIRLPOOL WDP350PAAB3 replaced dispensor and springs O1 no Q2 no Q3 no no sigh covid19
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "found indentation at to of freezer door causing switch to not close all the way installed shim spacer to door now ice dispenser is working properly not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10221048 (SPACER) from stock"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 7727963355unit needs this adding to hel damen the noise; ordrng 1 12001448 (insulation)
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wpf6ypfnl2; replaced door for customer tested all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 helper complete
Jonathan H.
FREEZER KITCHENAID KFIS29PBMS00 replaced parst and tested unit no furtehr issues charged with freon allow 24 hours for unit to cool all else tested ok kqqivf00xl2 autho
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 need compressor and evap dec est q1 no q2 no no sing c 19 p0#4700907345
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign-covid-19---replaced reservoir and tested for leaks.
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "auth#WQIZ8QIXL2, 1 wire broken under freezer door ordered. q1 no q2 no,; ordrng 1 LW10691266 (freezer door) and 1 helper (helper)"
Raymond J.
DRYER MAYTAG MGDB765FW0 "tech repaired strike on dryer that was causing door not to open and close properly, all test good.q1-no q2-no"
Raymond J.
WASHER MAYTAG MVWB765FW3 "tech chk washer and found leak coming from drain hose, tech repaired all tech good.q1-no q-2-no"
Francisco J.
REFRIGERATOR KITCHENAID KSCS25FKSS00 charging customer for the visit only the unit i on the older side and has two problems one is with the valve no longer available.q1.noq2.nono signature due to covid19
Robert S.
MICROWAVE WHIRLPOOL WMH31017FS2 Q1 no Q2 no.No signiature due to covid-19. error code f8e5. HF ntc thermistor checked ok. Replaced the main control board and tested operation.
Jonathan H.
WASHER WHIRLPOOL MVWB835DW3 replaced parts and tested unit no furtehr issues all tested ok psp all parst
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "unit needed parts replaced and dfrosted unit and tested, leveled door all tested fine use autho - kqism00rl2"
Chris Z.
WASHER MAYTAG MVWX655DW1 i found the gearcase to be leaking tons of oil so i relaced but unit is still vibrating like crazy so i will need to relace the susention; ordrng 1 W11130362 (SUSPENSION)
Jonathan H.
WASHER WHIRLPOOL MHW4200BW0 replaced parts scode for parst charegd balance for repairs no furtehr issues all tested ok
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBE02 the custumer is going to want to call assurian and get this replaced and not fixedim waiting on techlin e its been 40min im gonna hang upq1.noq2.nono signature due to covid19
Rose K.
COMPACTOR JENN-AIR TC607X0 ordered new rocker switch; ordrng 1 9871829 (switch draw tilt blk)
Chris Z.
REFRIGERATOR KITCHENAID KSSC42QKLS01 Q1: noQ2: no no signature due to covid-19i found the heater to be intact so i will just relace the bimetal
Chris Z.
ICE MAKER KITCHENAID KUID508ESS2 Q1: noQ2: no no signature due to covid-19 i found a cut in the main wire harness the ground was cut so the unit would short out. so i wired in a new cord and made sure all functions worked
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no,no sign due to covid 19, i instruct customer what it need new shaft, need the part direct shipping to customer house because customer is appliance guy so he need the part only no peop;e around their hosu.; ordrng 1 WP2318082 (shaft)"
Rose K.
REFRIGERATOR WHIRLPOOL KSSC48QKS00 ordered new stoper on rf sent pics to Assurant for review and autho and 2 man parts 4388319 gap-hinge 2 wp2006346 washers wp2180353 door chute wp2195051 clip wp2194719 clip 2 man Q1 no Q2 no Q3 no no sigh covid19; schdld next appmnt for 6/16 TUE !
Raymond J.
REFRIGERATOR JENN-AIR JB36NXFXLE01 "chk and test refer, cx complain of two different noises, First noise is intermitten and coming from fresh food section cx recorded sound, sounds like refer popping, called tech line and tech say normal to have some feed noise, also freezer door has shims, tech line say ok to shim , refer working fine. 7727972106"
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 door falls down installed pad ckd ok
Chris Z.
DRYER MAYTAG MGD6630HC0 Q1: noQ2: no no signature due to covid-19i relaced the inlet thermistor that was giving the error code so now unit is comlete; used 1 WP8577274 (THERMISTOR) from stock
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19tech suort advised i relace the UI due to all other checks checking out so im ordering new UI; ordrng 1 W11330971 (CNTRL-ELEC)
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer complait frost inside frezeer ; run diagnose test found unit not defrosting replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature per policy covid19 wear PPE. costco purchase took pics.
Sarkis M.
DRYER WHIRLPOOL MGD8000AG1 q1 no q2 no sing c 19 installed repair kit and clean lint including; used 1 4392065 (REPAI KIT) from stock
Francisco J.
DISHWASHER KITCHENAID KDFE104HPS0 need to order the wash motor assmbly; ordrng 1 W11085683 (pump assembly)
Jorge A.
REFRIGERATOR KITCHENAID KDFM404KPS0 "q1-no,q2-no, no sign due to covid 19, i made adsjustment in the rails upper , cleaned the drain also for better function."
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 evap.mot rnot running fast enought ordered q1 no q2 no; ordrng 1 WP2315549 (evap.motor)
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 customer complaint food frezin on rf side: ordering controls for customer q1nq2n no signature capture per policy covid19.; ordrng 1 W11043763 (control) and 1 WPW10196393 (control)
Sarkis M.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 q1 no q2 no no sing c19 installed i.m cntrl-elec ckd ok
Chris Z.
REFRIGERATOR MAYTAG MSB26C6MDH00 Q1: noQ2: no no signature due to covid-19unit is not cost effective to relace
Rose K.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 removed old filter and installed
Jorge A.
REFRIGERATOR WHIRLPOOL KBFN502ESS "q1-no,q2-no, no sign due to covid 19, i cleaned the drain in evaporator due to clogged. all tested out fine."
Larry G.
WASHER WHIRLPOOL WTW5000DW1 q1no-q2no--no sign-covid-19-----making noise when braking.; ordrng 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1: noQ2: no no signature due to covid-19this time i moved the FF thermistor to a loction inside the vent to hel sto the cooling to the fride when its at set tems. to revent freezing in the ff as er MT
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced bad gearcase with oil leaking from it, had to cut out agitator to remove gearcase frozen bolt in agitator, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#MQK5J00NL2; used 1 W10528947 (HUB) from stock"
Chris Z.
WASHER MAYTAG MHW5100DC0 Q1: noQ2: no no signature due to covid-19quoting 311.03 i need a new wl sensor; ordrng 1 W11174398ds (HANDLE) and 1 WPW10448876
Larry G.
FREEZER WHIRLPOOL WRF757SDHZ00 q1no-q2no-no sign-covid-19--replaced ice maker and did fill tested.set temp to 1 and 37
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS01 reinstalled ice maker fill tube Q1 no Q2 no Q3 no no sigh covid19
Francis C.
WASHER MAYTAG MVWB765FW3 "Complaint not p, i replaced main control electronic , i found need the control panel its out stock , ordering part , Q1 N Q2 N and Not signature for COVID-19, send back tech DG.; ordrng 1 W11135391 (console)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 spoke to david and he says the fridge is working properly he says was out here and fixed itq1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR FD AMANA AFI2539ERM00 Q1 no Q2 no. No signiature due to covid-19. Cust stated she had frost build up on shelves and food. Door must have been ajar all is normal now. Defrosted the freezer light switch.
Francisco J.
OVEN WHIRLPOOL WFG320M0BS3 the range light and the oven isnt working the cntrl board is the problem; ordrng 1 W11126814 (cntrl)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Q1: noQ2: no no signature due to covid-19i relaced the harness due to a bad bimetal not letting unit go into defrost. i tested after and unit went into defrost w no issue
Larry G.
WASHER WHIRLPOOL MVW6230HW0 "q1no-q2no-no sign covid-19----replaced main control and tested through rinse,drain and spin cycle... washer is working ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHW00 "q1-no,q2-no, no sign due to covid 19, i need to order parts 3 parts due to pression in water system , intermittent water coming out.; ordrng 1 WP505587 (sealer) and 1 W10786952 (valve) and 1 W11225850 (cover)"
Oriale P.
WASHER WHIRLPOOL MVWB725BW0 "replaced bad noisey bearings, ran test in spin working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBFN402EPA02 tech replaced faughty lights in refer and fzr all test goodq1-no q2-nodouble labor auth is kqiz600npl2
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS01 cust had snow storm cleared frost
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced thermister fan kit with both main & user display board, ran test working. auth#kq8i000xpl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRT511SZDW00 q1no-q2no--no sign-covid-19--compressor grounded wont start.; ordrng 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN506EPA01 q1 no q2 no no sing c 19 repait r door hing ckd ok
Francisco J.
FREEZER AMANA ASD2575BRB01 replaced the motor and the coupling the icemaker is dipensing againq1.noq2.nono signature due to covid19
Oriale P.
OVEN JENN-AIR JJW2827DS01 "replaced faulty display panel, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#JQFYU00APL1"
Raymond J.
WASHER WHIRLPOOL WFW5620HW0 "tech chk wassher, and would not dup issue, all test dood q1 no q2 no"
Francisco J.
RANGE MAYTAG MGR6600FZ1 #18 the passive hinge needed to be ordered; ordrng 1 WPW10299227 (passive left hand hinge)
Rose K.
FREEZER WHIRLPOOL WRS315SDHM02 reset temps to cold for the amount of food in the frig O1 no Q2 no Q3 no no sigh covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "replaced bad out of range thermisor in freezer section, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10838965 (THERMISTOR) from stock"
Victor B.
RANGE WHIRLPOOL WFG525S0HS0 "authorization # wqewpqeapl1replaced both hinges test good, q1 no q2 no, i didn't get signature cause covid-19"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYW01 ice handle was broken off placed it back on that was the only problem q1.noq2.nono signature due to covid19
Edi C.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint no water: run diagnose match pointer replaced valves run diagnose test water start dispencing all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wearPPE.
Robert S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 no Q2 no. No signiature due to covid-19. Replaced the control box. Refrigerator is running.
Pablo V.
DISHWASHER WHIRLPOOL WDT970SAHZ0 replace control and panel run test okrequest completed Q!no Q2no no sing covid 19
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS02 replaced freezer rail bracket
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "issue with unit getting too cold & ice forming on evap cover, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W10247993 (control box)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 need to order parts for this repair ordering the rail too.; ordrng 1 W10916494 (blade fan) and 1 W11051442 (rail)
Pablo V.
WASHER WHIRLPOOL MHWE200XW00 run testn no leaks found run test ok request completed Q1no Q2 no no sing covid 19
Jonathan H.
DRYER WHIRLPOOL WGD9550WL1 "W10044596- valve valve discontinued but i wasa able to remove water line and cut off supply to teh unit so they can still use, gave part number cllected 134.95 via check"
Francisco J.
RANGE WHIRLPOOL WRF535SWHZ04 "there is no water coming in to the fridge therefore there is no ice or water being made/dispensedq1.noq2n.nono signature due to covid19; (created new UIS, deleted prior attachment to UisID 51508)"
Jorge A.
FREEZER KITCHEN