Local Reviews
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Ramon H.
DISHWASHER IKEA IUD8010DS2 q1 no q2 no no sign due to covid 19 cx has film on glasses after wash checked dishwasher and no mechanical problem advised cx use vinegar and lemme shine and that soft or hard water will cause this problem over time
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator customer purchased from costco 02/03/20. Found refrigerator set as celsius and down to 33f. Corrected the settings.
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "found broken foam retrurn added silicon to foam to create better seal per tech line. all door gaskets are good sr#7728376765 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no-q2no-no sign covid-19---pump wire and cover disconnected---reinstaed and recalibrated tested for correct operation through test cycles
Robert S.
RANGE WHIRLPOOL WFG525S0JS0 Q! no Q2 no.No signiature due to covid-19. Replaced the regulator gas valve assembly and tested for ignition.
Ramon H.
DISHWASHER WHIRLPOOL MDB4949SHZ1 q1 no q2 no no sign due to covid 19 cx had stuck sump motor checked connection and recalibrated tested working good
Ramon H.
MICROWAVE OTR MAYTAG MMV4206FZ-5 cx not heating pulled down microwave and found loose wire going to magnatron put wire on securely and tested working gooid CALLED TP FOR AUTHO# IS MRF5LRFNL2
Jonathan H.
DRYER WHIRLPOOL WGD6620HW autho double labor - wrf4crfnl2 replaced ignitor assm testest unit no furtehr issues q1q2 no no sig covd19 protocol ; used 1 273441 (ignitor) from stock
Pablo V.
DISHWASHER JENN-AIR JDB9000CWP1 foub bad pump replace newpump test drain ok request completed Q1no Q2no no sign covid 19; used 1 WPW10348269 (DRAIN PUMP) from stock
Oriale P.
OVEN WHIRLPOOL KEBC276KSS04 "replaced open thurmostat fuse & power fuse, unit heating & working ok. call assurant for dl auth systems were down, will call at later time to get auth# not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
WASHER WHIRLPOOL LTE5243DQB found normal ware and tare on the drum seal give an estimate to the customer she decide to purchase a new appliance request completed Q1no Q2no nosign covid 19 authorization # wraja00dl1
Jonathan H.
OVEN WHIRLPOOL KSEB900ESS2 unit needs new console assembly ordering parst setting up appt next week q1q2 no no sig covid19 protocol ; ordrng 1 W10920246 (console)
Rose K.
REFRIGERATOR KITCHENAID KRFC300ESS01 ice maker jammed cleared jam working good at this time q1no q2no no sign covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no. No signiature due to covid-19. While removing the left door switch the terminal connector broke due to moisture and corrosion. Called the techline refrigerator was deemed no repairable. SR#7728358944 snapped pics.
Rose K.
OVEN WHIRLPOOL GW397LXUQ needs new igniter ordered parts on service order 186287 under AIG contract q1no q2no no sign covid19
Francisco J.
MICROWAVE WHIRLPOOL KMHS120ESS fixed the microwave and its working properly now completed the callneeded a second man to bring it downi also put aluminum tape around the vent and i also put a side back in when i arrived it was out explained to customer that i would someone had been here before and left the side out checked the microwave and its working and the turntable is turning .entiitlement board covered
Edi C.
MICROWAVE WHIRLPOOL KMHS120ESS helper done
Victor B.
DISHWASHER WHIRLPOOL WDF590SAJM0 broken wheel holder replaced both adjuster test good.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW "Q1-NO,Q2-NO, NOSIGNDUE TO COVID 19, i adjuted the ref. door for better closing all tested out ok"
Jonathan H.
WASHER MAYTAG MVWB765FW1 "q1q2 no no sig covid19 protocol unit has communication error code and not working. customer unplugged and it wasnt working but its working now, they want to run unit for the next few days if callback please order parst they have 30 days if they choose to do repairs we will credit the 134.95 alll else tested fine W11135392- bord W11135391- console W11172234- valve"
Chris Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Q1: noQ2: no no signature due to covid-19I REPALCED THE MAIN CNTRL AND USER INTERFACCE DUE TO THE VERSIONS BEING OLD SO I ADDED UPDATED BOARDS. AND TESTED ICEMAKER HARVEST AND ERROR CODES AND HARVEST COMPLETED AND NO ERRORS FOUND. AND TREY FILLED W WATER.
Ramon H.
DRYER MAYTAG MGDC465HW0 q1 no q1 2 no no sign due to covid 19 cx needs drum and roller assembly and start button cx refuses service cx said they called home depot the first day they got it and it never worked properly cx wants to return to store
Robert S.
OVEN WHIRLPOOL MISSING Q1 no Q2 no. No signiature due to covid-19. Error code f1-e0 but model and serial tag is missing form the product. Customer will try to track down model and serial#
Rose K.
DRYER MAYTAG MGDB765FW0 adjusted door frame q1no q2no no sign covid19
Larry G.
REFRIGERATOR KITCHENAID KRFF507ESS01 q1no-q2no--no sign covid-19---replaced rc fan assembly and checked for fa operation.
Raymond J.
REFRIGERATOR KITCHENAID WRX735SDHZ02 "replaced faughty augur mtr that was stripped and could not be removed, all test goodq1-no q2-nono sign due to cv 19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 q2 no no sing c19 whrlpool alredy replace sancer back of the freezer are frosted over again. order wier harnss and board . . .; ordrng 1 WP2315549 (fan) and 1 W11405276 (wier harns) and 1 W11405276 (board)
Jorge A.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "q1-no,q2-no, nosign dueto covid 19, imade adjustment in themullion it was incorrectly installed, i put in right position"
Rose K.
FREEZER KITCHENAID KRSC703HPS00 ordered new freezer door liner cracked and repair kit for bottom of freezer liner KRXL800LL2 q1no q2no no sign covid19; ordrng 1 W11390104 (door) and 1 W11300659 (shelf) and 1 W11340148 (shelf) and 1 482395 (repair kit) and 1 2MAN (2MAN)
Chris Z.
WASHER WHIRLPOOL WFW5620HW parts werent ordered last visit for some reason.. i need parts to fix unit and 2 man to help unstack; ordrng 1 W11319991 (cntrl-elec) and 1 W11465532 (dispenser) and 1 2man
Francisco J.
RANGE KITCHENAID KDRP462LSS08 need to order the element and fuse for this repair q1.noq2.no; ordrng 1 WP8300802 (fuse) and 1 9760770 (element)
Chris Z.
LAUNDRY CENTER MAYTAG MVWB835DW4 Q1: noQ2: no no signature due to covid-19replaced lid that was craccking where the hinges sit. i installed this one correctly and torqed it to spec
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "return ice up- defrsoted an instructed to young male about the open containers , also i put sicicon around the frame it was kind of open. q1 no q2 no, i didn't get signature cause covid-19.; used 1 WP482338 (ADHESIVE) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 q1no-q2no--no sign covid-19---leveled refer door and lubed bootm/top hinge of freezer door..
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "per error code to much suds, i explained to female abouth the soap. q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
OVEN WHIRLPOOL AOGD2750E oven on the wall call assurant for and auth on the doble labor system is down talk to jeremy he sad to bill and see if the pay for the doble labor replace sensor run test ok request completed Q1no Q2 no no sign covid 19
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "q1-no,q2-no,npo sign due to covid 19, imade adjustment in the rails reck for proper function."
Jonathan H.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 q1q2 no no sig covid 19 protocl same issue as before previous tech replaced part but the thermister wasnt on the tubing evap properly fixed issue and had to manually deferost unit evapp tested unit no isues
Chris Z.
DRYER MAYTAG MGD3500FW0 Q1: noQ2: no no signature due to covid-19i replaced the sensor that was givng error code and tested unit out after and unit opporated w no problem at all.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 unit wasnt leaking anything.. cx spilled something and thought it was comming from the fridge.
Francisco J.
DISHWASHER WHIRLPOOL WDT710PAYM4 ordering a cntrl and panel for the dishwasher q1.noq2.nono signature due to covid19; ordrng 1 WPW10380063 (panel) and 1 W10597041 (cntrl)
Francisco J.
RANGE WHIRLPOOL WFG320M0BW2 Replaced cooktop the cx checked it out she agrees thats its good q1.noq2.nono signature due to covid19
Chris Z.
WASHER WHIRLPOOL WTW5000DW1 Q1: noQ2: no no signature due to covid-19unit needs new washplate; ordrng 1 W10752283 (washplate)
Larry G.
WASHER WHIRLPOOL MHW6630HW0 q1no-q2no--no sign covid-19--replaced defective door boot and tested for leaks--
Jorge A.
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "#7727948742, TRADE PARTNERSAY THEY WOILLNOTPAY FOR NOTHING , ONLY DIAGNOSTIC AND TRIP CHARGE AND CUSTOMER NEED TO PAY FOR ANYTHING DIFFERENCE. IWILL LET CUSTOMERKNOW."
Pablo V.
REFRIGERATOR WHIRLPOOL ED2KHAXVS02 found clooged drain steam all ice testdrain ok request completed Q1no Q2no no sign covid 19
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 customer needs to select extra rinse while using softner compled the call q1.noq2.nono signature due to covid19
Robert S.
WASHER MAYTAG MVWB765FW3 Q1 no Q2 no.No signiature due to covid-19. Found failed water valve. Replaced the water valve and tested operation.; used 1 W11165546 (WATER VALVE) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "q1-no,q2-no, nosign due to covid 19, freezer is totally closed due to ice inside of freezer , I told customer need to unplugged the refrigerator for days and then callus back to check the door."
Pablo V.
RANGE JENN-AIR JDRP436HL00 reset control call conect tech line conect set up wifi run test ok request completed Q1no Q2no nosign covid 19 authJRDS9RDAPL1
Ramon H.
WASHER WHIRLPOOL MVWX655DW1 REPLACED HOUSING AND RECALIBRATED TESTED WORKING GOOD
Jorge A.
DISHWASHER WHIRLPOOL KUDS01FLSS6 "q1-no,q2-no, nosign dueto covid 19, iinstalled a link for the door not to stay loose all tested out ok.; used 1 8194001 (LINK) from stock"
Chris Z.
DISHWASHER KITCHENAID KDTM504EPA2 Q1: noQ2: no no signature due to covid-19i replaced the rails that were falling apart with new improved rails and reinstalled unit and tested and all works good again
Jonathan H.
OVEN JENN-AIR JMW2430DB02 q1q2 no no sig covd19 proctolunit needs appliance manager ghost li; ordrng 1 W11179310 (board) and 1 ovendolly
Raymond J.
WASHER WHIRLPOOL WGT4027HW0 helper complete
Edi C.
WASHER WHIRLPOOL WGT4027HW0 Customer complaint not filling : found bad control re ordering part for customer q1nq2n n signature; ordrng 1 W11367652 (control) and 1 1twomen (1two men)
Sarkis M.
DISHWASHER MAYTAG MDB4949SDM1 q1 no q2 no no sing c19 need motor pump dec est
Robert S.
REFRIGERATOR JENN-AIR JFC2089WEM9 Q1 no Q2 no. No signiature due to covid-19. Replaced the compressor and evacuated and recharged the sealed system.
Robert S.
WASHER WHIRLPOOL WTW7500GC2 Q1no Q2 no.No signiature due to covid-19. Error code f6-e3 communication fault.; ordrng 1 W11130238 (cntrl-elec) and 1 W11130341 (console)
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEP5 "tech found faughty fzr rails, a;; three door seals are torn and light swtich in fzr does not work, will call back if decide.q1-no q2 n0no sign due to cv 19"
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint not working : found broken wire harness replaced it for customer also replaced door handle all components ok to manufactory specifics. q1nq2n no signature capture per covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint door not closing : found broken handles replaced themn for customer all componets ok to manufactory specifics. q1nq2n no signature per covid19
Chris Z.
DRYER WHIRLPOOL MGD5620HW0 I REPALCED THE MAIN CNTRL AND UI DUE TO THE ERROR CODE SERVICE BULLITON RELATING TO THIS ISSUE SO NOW UNIT SHOULD BE COMPLETE
Robert S.
OVEN WHIRLPOOL WFG525S0HS1 Q1 no Q2 no.No signiature due to covid-19. Newer construction closing date on the home was 12/17/19. Right door hinge failed. Replaced the right door hinge.
Larry G.
REFRIGERATOR KITCHENAID KRSC703HBS01 q1no-q2n0--no sign covid-19----auth#krdn900nl2---replaced both doors sent to customer from whirlpool---ord.1534606569-
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "no one was home, prescreening parts; ordrng 1 W11085683 (motr) and 1 W11305308 (board)"
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HBS01 "helper for tech LG not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRT318FZDM00 q1no q2no--no sign covid 19----freon leak no frost pattern
Rose K.
REFRIGERATOR WHIRLPOOL MFI2665XEM4 replaced water inlet valve q1no q2no no sign covid19
Jonathan H.
MICROWAVE MAYTAG MMV4205DS1 customer cancelled ppt
Chris Z.
REFRIGERATOR WHIRLPOOL WRT112CZJB00 "UNIT LOW ON FREON AND ISNT COOLING AT ALL,, COMPRESSOR IS RUNNING EXTREAMLY HOT AND FANS ARE ALL RUNNING; ordrng 1 W11370574 (COMPRESSOR) and 1 W11368877 (EVAP) and 1 W11368894 (CONDENSER) and 1 W11107829 and 1 SEALEDSYSTEMTECH"
Ramon H.
WASHER WHIRLPOOL WFW8620HW2 cx was complaining that button was stuck un plugged and reset main control tested working good CALLED TP FOR AUTHO # IS WRE4Z00NL2
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HZ0 unit needs new door assembly ordering parst setting up asap apptq1q2 no sig covd 19 protocol ; ordrng 1 W11188093 (door)
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42QVS02 q1 q2 no no sing c19 repait ice desp door ckd working ok
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no,no sign due to covd 19, i adjusted the switch fopr light and installed newone."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "q1-no,q2-no, no sign due to covid 19, in talled one ligfht for refreigerator side. all tested out ok, i got approval from MT. togive priceat our cost.; used 1 WPW10515058 (light) from stock"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "replaced door with broken wires near hinge, unit cooling & working. auth#WQKNJ00XPL2; not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
WASHER MAYTAG MVWB765FW1 q1 no q2 no no sign due to covid 19 cx concernred ripping clothes recalibrated and tested working good no further vissues at this time
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1no-q2no--no sign covid-19---supply water pressure low. needs to have repaired
Victor B.
MICROWAVE OTR WHIRLPOOL WML55011HB2 "completedd helper job, q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
MICROWAVE OTR WHIRLPOOL WML55011HB2 Q1: noQ2: no no signature due to covid-19unit had a burnt out fan that most liekly shorted the board casuing the lights to not work. wrdpn00nl2
Ramon H.
DRYER WHIRLPOOL WGD8620HW1 NEEDED TO RESET MAIN CONTROL TESTED WORKING GOOD NO FURTHER ISSUES AT THIS TIME
Sarkis M.
DRYER WHIRLPOOL MGDB850WQ "q1 q2 no no sing c19 installed rerpair kit ckd ok; used 1 4392067 (REPAI KIT), and 1 WPY055980 (adhes980) from stock"
Pablo V.
RANGE WHIRLPOOL WFG320M0BW0 replace bad control sensor and ignitor run test ok request completed Q1no Q2 no no sign covid 19
Francisco J.
DRYER MAYTAG MGDB765FC0 replaced the burner gas valve completed its working now i never smelled gas but she called again replaced the whole burner asssembly.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 q1q2 no no sig covd19 protcl unit needs new gaskets ordering parst setting up asap appt ; ordrng 2 W10830055 (gasket)s
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "q1q2 no no sig covd19 protocol customer extremely upset unit still not cooling button section of teh fresh food door not even closing i opened to checked and the door fell on top of me this is a safety hazard i explained we can order door and customer very upset that this will take 4 plus weeks to get servie done, customer dosnt want this unit anymor dosnt feel safe i informed her to please contact whirlpool contract and also home depot. she stated this door was defective from day 1 when they installed unit. will order door but they can contact home depot and contract regarding furtehr options"
Chris Z.
DRYER WHIRLPOOL LER5620KQ1 I FOUND A LOOSE CONNECTION AT THE TIMER AND SO I REINSTALLE DIT ND NOW UNIT IS COMPLETE AND OPORATING
Rose K.
OVEN - GAS JENN-AIR JGS9900CDF01 replaced switches and spark module q1no q2no no sign covid19
Oriale P.
RANGE WHIRLPOOL ISG650WS00 "found weak oven ignitor causing long times to pre heat, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 74007498 (igniter,oven)"
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "found evap fan not running causing cooling issues, needs parts replaced.not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11224591 (motor-evap) and 1 W11224256 (cntrl-elec)"
Victor B.
REFRIGERATOR MAYTAG MRT118FFFH04 compressor came open oil al over the box-reordered.; ordrng 1 W10913906 (access valve) and 1 W11209866 (compressor)
Jorge A.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 "q1-no,q2-no, nosign due to covid 19, I needtoorder thisparts due to defrost issuein refrigerator section.; ordrng 1 WPW10277799 (harness 28.86)"
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW0 "reordering valve ignitor wont turn on but unit has power, no more ignitors in truck used last one earlier today at a call. q1q2 no no sig covid19 protocol ; ordrng 1 280119 (valve) and 1 279311 (ignitor)"
Oriale P.
WASHER WHIRLPOOL MHW8630HW1 "unit has bad dispenser pump motor not dispensing any soap, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11316271 (motor-pump) and 1 W11465557 (dispenser) and 2 hose (W11316272)s"
Raymond J.
RANGE JENN-AIR JDRP436WP02 "tech replaced faughty control and sensor, all test good,q1-no q2-nono sign due to cv 19double labor auth JRDS5RDAPL2"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Q1Q2 NO NO SIG COVID19 PROTOCOL unit fan running and compressor when we adjusted temps it turned off so unit is cooling proeprly no excessive freezing but they will need to have temps adjusted to make ice proeprly to allow unit to stop making ice at proper time and to cut power to fan for ice maker assm when temps are satisfied all tested fine no furtehr issues
Chris Z.
WASHER WHIRLPOOL MHW3505FW Q1: noQ2: no no signature due to covid-19I REPALCED A BAD LOCK ASSEMBLY AND TESTED AFTERWARDS AND ALL IS WOKRING PERFECTLY
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 q1 q2 no no sing c19 this type odor notihing to do with refrigerator -----c/b
Oriale P.
WASHER MAYTAG MVWB835DW4 "unit is dead no power not turning on need parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)"
Robert S.
WASHER MAYTAG MVWB765FW4 Q1 no Q2 no.No signiature due to covid-19. Checked the washer all functions are normal. Advised cust to use deep fill and extra rinse.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 sr# 7728368292 unit needa new connector and new panel; ordrng 1 W11130216 (control) and 1 WPW10271543 (connector)
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint feet keep coming off: replaced all four feet level it tested all components ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
WASHER WHIRLPOOL WTW8500DW1 Customer complaint not working : found bad control and touch panel replaced parts for customer run diagnose test all components ok to manufactory specifics q1nq2n no signature per covid 19
Edi C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 Customer complaint not cooling : found bad evapotar and compressor replaced unit run diagnose test all compoents ok to manufactory specifics q1nq2n no signature per covid 19
Francis C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 Tech was assigned as a helper;
Raymond J.
DRYER WHIRLPOOL WHD5090GW0 "tech found water tank full and would not allow unit to heat, tech removed water and all test good.q1-no q2-nono sign due to cv 19"
Larry G.
DISHWASHER KITCHENAID KDTE334GPS0 q1no-q2no--no sign covid-19--sp--w11296667---S-Code S22916--adjuster was broken by defective rails when they broke---replaced both parts and tested for correct operation.
Pablo V.
OVEN MAYTAG MGR8700DH0 found range working customer had problem with ovent not heating and front lef burner not working customer isgoing to purchase a new range Q1no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "q1q2 no no sig covd19 protocl unit needed adjustments on door, changed temps ice maker working nno furtehr issues"
Robert S.
WASHER WHIRLPOOL CHW9150GW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer cleared the error code and set control to 2.75.
Victor B.
DRYER WHIRLPOOL WGT4027HW0 "F7E5 – SHIFTER FAULT, F7E6 – MOTOR FAULT, replaced shifter test good; used 1 W10913953 (SHIFTER) from stock"
Sarkis M.
OVEN WHIRLPOOL WFG525S0JSO q1 q2 no sing c19 installe module ckd working ok
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no signature covid19 protocol
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 replaced parst tested unit no furtehr issues they mpoved unit to garage couldnt test afterwards no furtehr issues all tested ok q1q2 no no sig covid19 protocol
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "found ice maker pour spout blocked with ice causing water to spill into bucket, cleared ice from spout made adjustment, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
MICROWAVE WHIRLPOOL KMHC319ESS-5 "replaced broken light, cust purchase light installed light tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG ATW4675YQ1 Q1 no Q2 no.No signiature due to covid-19. Weak suspension rods and broken tub ring.; ordrng 1 WPW10215107 (tub ring)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 q2 no no sing c19 1 week old need compressor customer frfus to repair going to retern
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS2 "q1q2 no no sig covid19 protocol unit needed new door switch replaced fuse and switch no furtehr issues no more error code; used 1 W10269460 (SWITCH), and 1 W10138793 (FUSE) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW5620HW0 "q1q2 no no sig covid 19 protocol door locked ran diag and error code for door locked and drain, found impellar siezed up i unlocked door tested unit drained unit ran diag and cleared codes unit door unlocked and door switch is fine, drain fis fine calibrated unit"
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no.No signiature due to covid-19. Found broken rotor and bolt. Washer will need a new tub assembly.; ordrng 1 WPW10737541 (tub-outer) and 1 W10870752 (stator) and 1 WPW10453673 (rotor) and 1 W11253212 (screw) and 1 2NDMAN (2NDMAN)
Pablo V.
WASHER MAYTAG MVWX655DW1 found error code fron thelastime clear error code calibrate unit test ok request completed Q1no Q2no nosign covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 cx ice maker was stuck took apart and put back correctly tested working good
Larry G.
WASHER WHIRLPOOL LTG5243DQ2 q1no-q2no-no sign covid 19---replaced broken lid switch and test for wash pump out and spin
Ramon H.
OVEN KITCHENAID KEBS277SBL04 cx needs glass non lo0nger avaliable CALLED SAFETY FOR AUTHO # KRCVH00WL2 SR#7728299699
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no.No signiature due to covid-19. Found bulb briken in the socket. Removed the bulb base from the socket and replaced the bulb.
Chris Z.
REFRIGERATOR JENN-AIR JS42NXFXDE01 Q1: noQ2: no no signature due to covid-19i replaced modual and now all leds are working pproprly
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Q1: noQ2: no no signature due to covid-19unit just needed to be levled a little bit, vibration is due to chassie being twisted so i leveled it so chassie is straightend out"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 this is not a recall NOT THE SAME ISSUE CX ICE MAKER WAS NOT CONNECTED TOOK APART AND PUT BACK TOGETHER TESTED WORKING GOOD
Jonathan H.
WASHER AMANA NTW4516FW3 "contacted customer and they informed that they didnt make appt arrived and w]knocked on door, no repairs needed unit began working assumably"
Victor B.
DRYER-GAS WHIRLPOOL WGD7500GC0 "replaced toe cover cause has a sm. dip, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i need new main cntrl and lock due to lock light blinking non stop no matter what i do to make it stop.; ordrng 1 W11368855 (cntrl) and 1 WPW10482836 (latch)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Q1 Q2 no. No signiature due to covid-19. Checked the refrigerator found ice cubes stuck and holding ip the shut off arm. Removed the ice and the ice maker harvested and filled.
Pablo V.
LAUNDRY CENTER MAYTAG MVWC565FW0 washer not working found bad actuator replace actuator run test ok request completed Q1no Q2no nosign covid 19
Rose K.
DISHWASHER KITCHENAID KDTE334GPS0 replaced upper dis rack and adjuster q1no q2no no sign covid19
Robert S.
DISHWASHER JENN-AIR JDB8200AWP0 Q1 no Q2 no. No signiature due to covid-19. Dishwasher is not responding to input keypad. Replaced the keypad console and tested operation.
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "found doors uneven, releveled doors to make even , advised cust to remove weight from right side door, was too heavy, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 repair plastic on the ice maker test holding in place request completed Q1no Q2no nosign covid 19
Victor B.
DISHWASHER KITCHENAID KDTM354DSS4 "not pumping water it some white residue at sensor, replaced pump and motor test good. q1 no q2 no i ddin't get signature cause covid-19"
Oriale P.
WASHER MAYTAG MVWC360AW0 "replaced bad drain pump & broken sheld cover, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
BUILT-IN M/W JENN-AIR JMC8130DDS "installed left door hinge cust purchased part, installed part for cust unable to warranty for 1 year"
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 part ordering MT; schdld next appmnt for 7/17 FRI !
Rose K.
REFRIGERATOR JENN-AIR JF42NXFXDE02 wrong unit had jenn air send me a new service order
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 part ordering MT; schdld next appmnt for 7/17 FRI !
Ramon H.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 replaced ice maker and tested working good
Chris Z.
REFRIGERATOR JENN-AIR JB36NXFXLE01 Q1: noQ2: no no signature due to covid-19i replaced bad leds and now unit is fully lit up
Francis C.
REFRIGERATOR KITCHENAID KBSD602ESS01 "found a lot of moister on ffc section and causing water leaking an condensation all over the walls , i call tech line and they recomend to order adhesive sealer for both section , they gave me SR7728317887 .; (created new UIS, deleted prior attachment to UisID 17384), ordrng 2 WP482338VP (adhesive)s"
Larry G.
WASHER WHIRLPOOL WFW560CHW0 q1no-q2no--no sign covid-19---door not closing correctly. realigned loose door lock and checked for correct opening/closing of door
Rose K.
FREEZER WHIRLPOOL WZF7R20DW03 ordered new compressor q1no q2no no sign covid19; ordrng 1 W10750851 (compressor) and 1 W10913906 (coupler) and 1 sealsystemtech (sstech)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDM07 q1 no q2 no no sing c 19 frezeer and refg door has dant under 30 days oild; ordrng 1 WP2315539 (motor-evap) and 1 W11127829 (motor-cond) and 1 LW10636410 (dor-fip) and 1 LW10638683 (dor-fip) and 4 WP489357 (screw)s
Jorge A.
WASHER MAYTAG MVWB765FW3 "q1-no,q2-no, nosign due to covid 19, i did calibration in the computer and also adjusted the agitator dueto tear clothes. all tested out ok."
Jorge A.
DRYER MAYTAG MGDB765FW0 "q1-no,q2-no, nosign due to covid 19, i did ran test mode for and check for error code and found no error codes ,i pull little bit awy from the wall so will be no kink in the ventilation hose in back."
Jonathan H.
DISHWASHER WHIRLPOOL MDB8979SFZ2 replaced parst tested unit fine no furtehr issues all tested fine no leaks psp parst q1q2 no no sig covid19 protocol
Jorge A.
ICE MAKER KITCHENAID KUIX505ESS2 "q1-no,q2-no sign due to covid 19, i installed new cutting grit for good funtion and customer will call me to follow up withe unit."
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1n0--q2n0---no sign covid--door coming apart--defective..--home depot told that i can her new oven...go ahead and give her new oven. but i'm going to order part that is broken; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door)
Edi C.
DRYER WHIRLPOOL MDG7400AWW Customer complaint timer not moving : replaced timer for customer run diagnose test all components ok to manufactory specifics. q1nq2n no signature per covid19
Chris Z.
WASHER MAYTAG MTW6300TQ0 Q1: noQ2: no no signature due to covid-19i replaced the suspenstion due to the last ones being completely shot and htese new ones
Ramon H.
WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump took apart and tested working good
Ramon H.
DRYER-GAS MAYTAG MGDX655DW2 q1 no q2 no no sign due to covid 19 cx door catch was fallig off took apart and put back on secuerly tested sevral times working good
Jorge A.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "q1-no,q2-no, nosign due tocovid 19, iinstallednew icemaker for making ice all tested outok hear the water running to icemaker. same issue from before.; used 1 WPW10300022 (icemaker) from stock"
Robert S.
WASHER AMANA NTW4516FW0 Q1 no Q2 no.No signiature due to covid-19. Washer will only agitate counterclock wise. Wiggled harness nea actuator and the washer began to agitate nornmally.; ordrng 1 W10678690 (harns-wire) and 1 W10890624 (motor-drve)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 q1 no q2 no no sign due to covid 19 cx leaving door open causing ice to build up on freezer evapo also cx has gap in freezer gasket formed gasket and no more gap
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 q1q2 no no sig covid 19 protocol use double labor autho - WRDBL00ML2replaced parst etsted unit no furtehr issues all tested ok
Chris Z.
DRYER MAYTAG MGD6630HC0 Q1: noQ2: no no signature due to covid-19i replaced consol kit as per service pointer and now unit shouldnt come up with the same error cde any more
Oriale P.
WASHER WHIRLPOOL WTW6600SW2 "replaced weak suspension rods for ul error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
DRYER MAYTAG MEDC200XW1 q1no--q2no--no sign covid-19---replaced defective timer due to bad heat contacts. and verifed correct heat operation..
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "customer doesn't like the fridge cause she doesn't want to reset the setting on winter or summer, and also she puts tall bottles infront of f.f. vent that gets frozen, i explained i called partner team, sr#7728290409"
Rose K.
DISHWASHER MAYTAG MDB4949SHZ0 ordered new wash motor and control if needed q1no q2no no sign covid19; ordrng 1 WPW10591570 (pump&motor) and 1 W11225084 (cntrl-elec)
Rose K.
FREEZER WHIRLPOOL WRS588FIHZ00 repaired sealed system leak q1no q2no no sign covid19
Larry G.
RANGE WHIRLPOOL WEG515S0FS2 q1no-q2no--no sign covid-19----defective front console panel and burner valve hard to turn. door latch locking when door closed.; ordrng 1 W10893960 (panl-cntrl) and 1 W11310915 (cntrl-elec) and 1 W10901555 (valve-brnr) and 1 W10901554 (valve-brnr) and 2 W11122869 (knob)s and 2 W11131701 (bushing)s and 1 WPW10107820 (latch-door)
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HS2 q1 no q2 no no sing c19 need baord; ordrng 1 W11175576 (panl-cntrl) and 1 W10892389 (cntrl-elec) and 1 W11252187 (interlock) and 1 W11252186 (interlock)
Oriale P.
DRYER MAYTAG MGDB835DW4 "replaced drum roller kit for screeching noise, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 4392067 (REPAI KIT) from stock"
Pablo V.
DRYER WHIRLPOOL WED9290FC0 run test normal drying time instruc customer about condenser that need to be clean request completed Q1no Q2no no sign covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRB533CZJW00 found hole in the cabinet call tech line they are going to call customer and take care of the problem request completed sr #7728351411
Ramon H.
REFRIGERATOR KITCHENAID KFIV29PCMS03 cx needs fan and harness; ordrng 1 W10277799 (harns-wire) and 1 W10633627 (motor-evap)
Larry G.
OVEN KITCHENAID KOSE500ESS01 q1no-q2no---no sign--covid19----replaced temperature sensor and tested for correct temperature
Victor B.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "replaced dumper now f.f. gets cold air., q1 no q2 no, i ddin't get signature cause covid-19"
Chris Z.
DRYER WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19i found pully to be loose so i tightended it and now unnit is quiet
Edi C.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint not working : found bad water pump replaced for customer re run test all components tested ok to manufactory specifics, q1nq2n no signature per covid19; used 1 W10876600 (PUMP-WATER) from stock"
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 unit needs main cntrl again lights arent working correctly even after i installed new moduals; ordrng 1 W11129649 (cntrl-elec)
Sarkis M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 q1q2 no no sing c19 reoair track ckd working ok
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HW2 unit needs new door and mag ordering parts setting up next week appt q1q2 no no sig covd 19 protocol; ordrng 1 W11196122 (door) and 1 W11230995 (mag) and 1 W10561770 (cap)
Chris Z.
RANGE WHIRLPOOL WFC150M0EW3 i replaced switched thtat burnt up and melted and now burner works and heats up and turns off perfectly
Rose K.
WASHER MAYTAG MVWC500VW1 replaced water pump q1no q2no no sign covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Q1 no Q2 no.No signiature due to covid-19. Checked the doors found operation normal and advised the customer on filter replacement.
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no. No signiature due to covid-19. Freezing in the fresh food compartment.; ordrng 1 W11357371 (cntrl-box) and 2 WPW10384183 (thermistor)s and 1 WP2315539 (motor-evap) and 1 W10838965 (thermistor)
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 no q2 no no sing c19 auth#krddf00xpl1; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)
Larry G.
RANGE JENN-AIR JGS9900CDS02 q1no-q2no--no sign covid-19---replaced burner head and orffice assembly and worn door gasket---all burners working ok now; pckd up 1 WPW10162384 (gaskt-door) and 1 74007736 (burner asy)
Jonathan H.
DRYER WHIRLPOOL WGD5620HW1 q1q2 no no sig covid19 protocol unit had bad connection the mian board assembly fixed terminal tested unit no furtehr issues all tested ok
Larry G.
MICROWAVE WHIRLPOOL WMH53520CS2 q1no-q2n0--no sign covid-19---replaced blown fuse and defective door switches--tested for start up and unit is heating ok.
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "i showed to male about the bottle that was infront of vent that were ice up for that reason, also dispencer was lock i unlock it and showed to male also. q1 no q2 no, i didn't get signature cause coid-19"
Pablo V.
OVEN WHIRLPOOL WOD51EC7HB01 worng part; schdld next appmnt for 7/27 MON !
Edi C.
OVEN WHIRLPOOL WOD51EC7HB01 Customer complaint not working : re orderign part wrong color came in q1nq2n no signautre per covid 19; ordrng 1 W11297710 (panel) and 1 ovendolley
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "per male over the phone fridge is cooling fine., q1 no q2 no, not to come to the house."
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "found long fill error, advised cust to make sure both hot & cold water lines are open at all times when using, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR KITCHENAID KRFC704FSS00 helper completed
Edi C.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint not cooling : found frost inside rf side replaced evaporator cover , icemaker and control board for customer q1nq2n no signature per covid 19"
Francis C.
RANGE JENN-AIR JGS9900CDS02 Tech was assigned as a helper;
Oriale P.
REFRIGERATOR MAYTAG MSS25C4MGZ00 "ice cube gettting stuck in flapper shutte called tech line refered to service pointer w10647960 advised cust to push level all the way in to avoid cubes getting stuck per service pointer sr#7728345483 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
LAUNDRY CENTER WHIRLPOOL MVWX655DW0 Customer complaint not working : found bad motor 10 years warranty on part replaced motor for customer tested all components ok to manufactory specifics. q1nq2n no signature per covid19
Jorge A.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 "#7728345249, called techline, q1-no,q2-no, no sign due to covid 19, need to order parts control board and both motor fan.; ordrng 1 W10181323 (motor) and 1 W10856615 (fan assy.) and 1 W10823814 (control)"
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c19 def drain was pluugd cleaned ckd ok
Victor B.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "there was some pressur but not cooling at all installed a uvdryer and access valve , start getting cold, needs to check for leaks. ordered compressor nd evap; ordrng 1 W11122867 (evap.) and 1 WPW10507886 (compressor), used 1 W10913906 (COUPLER), and 1 WPW10143759 (DRIER) from stock"
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 cx needs console and control; ordrng 1 W11205353 (control) and 1 W11339755 (console)
Oriale P.
LAUNDRY CENTER WHIRLPOOL WET4027EW1 helper for tech JV
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 Q1: noQ2: no no signature due to covid-19frosted evap needs new cover and contrl board; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CNTRL-ELEC)
Ramon H.
DRYER MAYTAG MGD7230HW0 q1 no q2 no no sign due to covid 19 cx had no plastic lock on wheel put one on and tested working good
Ramon H.
REFRIGERATOR KITCHENAID KRSC703HPS00 cx over freezing in fresh food side advised cx to defrost naturally
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 need to orderparts for this repair .; ordrng 1 WPW10464673 (motor) and 1 W11035836 (cntrl)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 i leveled FZ dooor due to it being very uneven and so now it should be creating a perfect seal. when i arrived there wasnt an icebuildup but i still think it was due to door not sealing
Jonathan H.
RANGE WHIRLPOOL WFG515S0ES1 q1q2 no no signature covid19 protocol replaced parst and tested unit unit was running fine afterwards gas flow is perect no fruther issues
Robert S.
COOKTOP WHIRLPOOL W5CE3024XB00 Q1 no Q2 no .No signiature due to covid-19 helper complete.
Larry G.
OVEN WHIRLPOOL KODE500ESS04 q1no-q2no--no sign covid-19--checked for correct heating and advised on cooling fan blower down by bottom draw- unit working ok.
Jonathan H.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "S27311q1q2 no no sig covid19 protocol unit has ice build needs new controls and evap cover assm unplugged unit for cust, the have wrong dop im sumbitting date of escrow for closing date to office sd pics. ordering parts; ordrng 1 W11167902 (cover) and 1 W11332011 (board) and 1 W10888882 (ice maker assm.)"
Edi C.
DRYER MAYTAG MGDC465HW0 Customer complaint not heating and seal out: replaced door seal and replaced gas coils for customer all components ok to manufactory specifics. q1nq2n no siganture per covid19
Ramon H.
WASHER MAYTAG MVW7230HW0 cx had a very loose agaitator plate took off and tighten down very good recalibrated and tested working good
Ramon H.
RANGE-GAS KITCHENAID KSGG700ESS1 q1 no q2 no no sign due to covid 19 cx had loose handle on door tignten down working good
Francis C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Tech was assigned as a helper;
Victor B.
DISHWASHER WHIRLPOOL IDT830SAGS0 "repalced tub that tech CZ ordered, auth#irb3b00nl2, q1 no q2 no ,i didn't get signature cause covid-19"
Ramon H.
REFRIGERATOR JENN-AIR JFC2089BEP01 q1 no q2 no no sign due to covid 19 cx possibly leaving door open advised cx to make sure there closing door
Pablo V.
MICROWAVE KITCHENAID KOCE500ESS05 unit need a new panel control and harness; ordrng 1 W11157180 (harness) and 1 W10874060 (harness) and 1 W10915648 (control) and 1 W10789995 (harness) and 1 W11179310 (control) and 1 W10603949 (harness) and 1 W11093254 (panel)
Jorge A.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "q1-no,q2-no, no sign due to covid 19, donew as a helper"
Ramon H.
WASHER WHIRLPOOL WET4124HW0 cx needs motor and wheel needs 2nd man dan viveros per jermey; ordrng 1 WPW10448901 (motor-drve) and 1 WP696426 (wheel) and 1 2nd (man)
Ramon H.
REFRIGERATOR KITCHENAID KRFC704FSS02 cx mullion heater was off turned on and tested working good
Rose K.
WASHER MAYTAG MVWB835DW0 replaced water inlet valve q1no q2no no sign covid19; used 1 W11165546 (WATER VALVE) from stock
Francisco J.
DISHWASHER IKEA IUD8555DX2 replaced the pump and motor its working properly nowq1.noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL MVWB835DW0 cx has f6 e2 error code cx needs panel and main control cx does not wish to proceede
Robert S.
DRYER MAYTAG MGDC465HW0 Q1 no Q2 no. No signiature due to covid-19. Checked the dryer found flexible vent hose split behind the dryer. customer needs to replace the vent hose to solid metal.
Chris Z.
MICROWAVE JENN-AIR JMW3430DS02 Q1: noQ2: no no signature due to covid-19i need to replacce Mw mannager and UI due to f6e8 error code relating to a communication error; ordrng 1 W10815465 (cntrl-elec) and 1 W11236885 (console) and 1 ovendolly
Pablo V.
ICE MAKER WHIRLPOOL KRFF507HPS01 unit need a new ice maker and sensor; ordrng 1 W10870822 (control) and 1 W10898445 (control) and 1 W11294907 (icemaker) and 1 W11224256 (control)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 replaced parst tested unit no leaks all etsted fine evap frosted 4 coisl down before leaving all seems fine they sent evap for stainless steel tool.s all tested fine use autho - wrbgrrbnl2q1q2 no no signature covid 19 protocol
Larry G.
WASHER WHIRLPOOL WFW7590FW0 q1no-q2n0--no sign covid-19----cleaned drain holes from door boot and checked for proper draining
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 calibrated the machine checked drain pump and other components board cntrl main green light from there q1.noq2.nono signature due to covid19
Francisco J.
RANGE-GAS WHIRLPOOL WFG505MOBS0 need to order the ignitor for this repairq1.noq2.nono signature due to covid19; ordrng 1 W10918546 (ignitor)
Jorge A.
MICROWAVE WHIRLPOOL KOCE500ESS06 "q1-no,q2-no,nosign due to covid 19 , found the door is normal the gat from door liner."
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS325FNAH01 drain clogged issue with teh drai removed cover for evap and fixed issue tested unit water goes thru no issues i also installed a heater strip wire for drain all else tested fine no issues
Ramon H.
REFRIGERATOR MAYTAG MFX2570AEM3 q1 no q2 no no sign due to covid 19 cx had pinched line in back of refer ...also cx had drain issue no further issues at this time
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no--no sign covid-19--err stopping mid cycle; ordrng 1 W11322905 (cntrl-elec) and 1 2ndman (2nd man) and 1 W11324037 (cntrl-elec)
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced ice maker q1no q2no no sign covid19; used 1 W10873791 (ICEMAKER) from stock
Pablo V.
WASHER MAYTAG MHW5630HW1 FOUND BAD INSTALATION FRON DELIVERY COMPANY LEVEL FRONT LEGS INSTRUC CUSTOMER ABOUTH AMOUNT OF CLOTH IN EVERY CYCLE REQUEST COMPLETED Q1NO Q2NO NO SIGN COVID 19
Rose K.
WASHER CROSLEY VAW3584GW1 repaired agitator q1no q2no no sign covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "i explained to female about the air flow from umper and set was at 36 deg. i changed to 38 deg., q1 no q2 no, i ddin't get signature cause covid-19"
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced evap fan motor kit with main cntrl & user display unit, cooling & working.not signed due to COVID-19 protocol. Q1: No, Q2: No auth#krb4z00xpl1"
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 cx said they have leak on right si9de recalibrated and could not recreate problem
Ramon H.
DRYER WHIRLPOOL WGD5620HW0 q1 no q2 no no sign due to covid 19 cx felt was sticking out causing a noise align correctly and btested workin good
Pablo V.
RANGE KITCHENAID KSGG700ESS1 replace bad botton panel run test ok request completed
Rose K.
RANGE KITCHENAID KFGD500ESS04 ordered new control and ui board q1no q2no no sign covid19; ordrng 1 W11430942 (control panel) and 1 W10877013 (cntrl-elec)
Chris Z.
DRYER WHIRLPOOL WGD6620HC1 i replaced it and now the unit is quiet and noise is gone.
Ramon H.
DISHWASHER KITCHENAID KDTE304GPS0 cx needs heater; schdld next appmnt for 7/22 WED !
Pablo V.
FREEZER WHIRLPOOL WRB329DMBM01 found lignt bulb not working replace bulb run test ok request completed Q1no Q2no no sign covid 19
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer complaint not cooling rf side: found clog return defrosted tested all components ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
WASHER MAYTAG WASHER "Customer complaint noisy : washer does not has a model or serial number tag call assurion the model number and serial number incorrect assurion will call customer and let them know , assurion provide me with generic Model and serial number to get pay for claims. q1n q2n no signature per covid19."
Edi C.
LAUNDRY CENTER WHIRLPOOL MVWX655DW0 Customer complaint not working : found bad motor 120month warranty for motor charge for labor ordering motor for customer q1nq2n no signature per covid19; ordrng 1 W11283592 (motor)
Chris Z.
DISHWASHER KITCHENAID KDTM804ESS0 Q1: noQ2: no no signature due to covid-19i found the unit to be leaking from the float switch assembly so i tightened it and checked it after a test and i didnt see any leak..
Jonathan H.
MICROWAVE WHIRLPOOL KEMS308SSS05 arrived and unit is now working no furtehr issues still 1 year warrnty q1q2 no no sig covid19 protocol
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 replaced freezer door switch q1no q2no no sign covid19
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19i need a new board the one i recived isnt powering on at all..; ordrng 1 W11334605 (cntrl board)
Ramon H.
OVEN WHIRLPOOL WFG550S0HZ1 replaced both hinges and tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 q1 no q2 no no sign due to covid 19 cx door was un even raisede leggs and leveled door
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 the door needed a hinge and screw completedthe fridge is completedq1.noq2.nono signature due to covid19
Larry G.
REFRIGERATOR KITCHENAID KRFF507ESS01 q1no-q2no--no sign covid-19-not cooling in rc--rc evap frosted.; ordrng 1 W11033168 (harns-wire)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 cx needs door; ordrng 1 LW11026364 (black)
Pablo V.
DISHWASHER KITCHENAID KDTM354DSS4 sr # 7728323915 found some spotson the plates and glass cups call tech support customer is using the recommended detergent have the water temp 135* is using rinse aid spray arm are running request completed Q1no Q2no nosign covid 19 CUSTOMER NEED A MASTERTECH
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Complaint not cooling , found restriction on a filter drier , unit was unplugged, I had to re diagnostic, replaced , now it’s working fine, I told the cx if they have any problems contact me directly.; used 2 Wpw10143759 () from stock"
Larry G.
REFRIGERATOR MAYTAG MFI2570FEZ06 q1no-q2no--no sign covid 19---ice maker was reset and ive container full of ice. checked ispenser for correct operation.unit working oko.
Larry G.
WASHER MAYTAG MVWC565FW0 q1no q2no--no sign covid-19---gearcase leaking oil onto belt and shifter stripped.; ordrng 1 W10528947 (drive hub kit) and 1 W11161960 (agitator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Jorge A.
DISHWASHER WHIRLPOOL KDTM404ESS1 "q1-no,q2-no, no sign due to covid 19, i installed these two parts due to upper rail keeping falling down. i only charged labor due to customer satisfaction same issue since last year, Spoke with MT."
Larry G.
WASHER WHIRLPOOL WTW5000DW2 q1no-q2n0--no sign covid19-not draining leaving -f8-e1-clothes wet ---advised on drain hose installation and of different cycle selection. recalib. and tested for correct operation
Edi C.
WASHER MAYTAG MVWB765FW0 Customer complaint not working : found bad control and control panel ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10919546 (console) and 1 W10920541 (control)
Victor B.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "per customer over the phone pan not leaking water no more, q1 no q2 no, i didn't get signature cause covid-19"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 "arrrived found error ocode for motor faukt, checked under and found noises in the motor assembly ordering partsq1q2 no no sig covid19 protocol; ordrng 1 W11283592 (motor) and 1 W10721967 (splutch)"
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS01 "fixed issue with ice maker, shaft was pulled out and needed realignment also the flapper staying opened not allowing unit to contain the cold ai inside, fixed flap for disp. all tested fne no further issues"
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. No signiature due to covid-19. Console is blinking rapidly with loc displayed will not respond.; ordrng 1 W11314470 (cntrl-elec) and 1 W11223753 (nameplate)
Oriale P.
WASHER MAYTAG MVWB835DC4 "replaced bad water valve causing no cold water to come iinsid tub, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no Q2 no.No signiature due to covid-19. Installed plastic square to contact the door switch.
Oriale P.
REFRIGERATOR KITCHENAID KRFC300ESS03 "replaced leaking ice, maker, tested in fill & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10884390 (ICEMAKER) from stock"
Rose K.
OVEN WHIRLPOOL AOGD2750E replaced both oven ignitors q1no q2no no sign covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDB "removed glue on freezer door that came from tape that was use by howerd, customer wants extra drawers, shelves and door bin when any of those gets broken she'll have, i told her that was cosmetic and i cann't order, fridge slide fine doors closing fine. q1 no q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "q1-no,q2-no, no sign due to covid 19,iinstalled this part due to broken one alll tested out ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found is in the bin but piled on one side. Pulled the bin and shook the ice so it would dispense.
Larry G.
DRYER MAYTAG MGDB835DW4 q1no-q2no--no sign covid-19---removed object from blower and checked for correct operation. unit working heating ok.
Robert S.
WASHER WHIRLPOOL MVWB980BG0 Q1 no Q2 no.No signiature due to covid-19. Bearings worn . will need bearing kit hub washplate and rotor.
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1no-q2no--no sign-covid19--replaced evap fan motor and tested for correct operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 once i removed the diffuser it was broken it was letting too much air into the fresh food section q1.noq2.nono signature due to covid19
Robert S.
DRYER WHIRLPOOL MGDX655DW2 Q1 no Q2 no. No signiature due to covid-19. Ckecked the dryer on all temperature settings and outlet temps were normal. paint chipping on inner door to to loading.
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 q1no-q2no--no sign covid19---replaced diffuser and advised on cold air coming from freezer at top left corner...refer compartment temp and 39f; used 1 W11164593 (DIFUSER) from stock
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHV0 replace adjuster run test ok request completed
Robert S.
RANGE WHIRLPOOL WFG525S0HS1 Q1 no Q2 no. No signiature due to covid-19. Replaced the electronic range control.
Oriale P.
RANGE KITCHENAID KSEG950ESS0 "replaced bad main cntrl & cooling fan, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG MVWB835DW4 Q1 no Q2 no.No signiature due to covid-19. Replaced the main control board and calibrated the washer and tested.
Sarkis M.
DRYER WHIRLPOOL NGD4655EW2 Q1 Q2 NO NO SING C 19 ADJ DTUMP NOT MAKING NOIS
Edi C.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Customer complaint not cooling : found leak needs full seal system repair was denied 8669317390 7728166043
Chris Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1: noQ2: no no signature due to covid-19i replaced the leaky filter head and aslo fixed the shorted out auger motor now unit is complete
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no-no sign covid-19---ran spin cycle with load and adjust fill hose at rear that was hitting back panel.
Jonathan H.
WASHER WHIRLPOOL WGT4026HW0 q1q2 no no signature covid19 protocol unit needed new lid switch lid lock assembly replaced from t/s all etsted fine
Chris Z.
DISHWASHER KITCHENAID KDTM354ESS3 iQ1: noQ2: no no signature due to covid-19 had to relevel unit due to it being too close tot he top of counter so cx couldnt see lights
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "q1-no,q2-no,no sign due to covid 19, i reset the computer and also door lock was on locked. after this adjustment all tested out ok."
Edi C.
DISHWASHER MAYTAG MDB7749SBM3 Customer declined estimate for panel run diagnose test clear code q1nq2n no signatur per covid19
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADM7 "found wash motor blade off motor reinstalled wash blade, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KDTM404KPS0 "tech found pan and float swtich and pan missing, disherwasher has never been used.not sur if installer removed, tech took photos, cx says she is returning product.q1-no q2-nono sign due to cv 19"
Pablo V.
REFRIGERATOR KITCHENAID KRSF505ESS01 remove back panel clean panand concect water valve test ok request completed Q1 no Q2 no no sign covid 19
Pablo V.
RANGE WHIRLPOOL WFG320M0BS3 found oven not starting screw back panel found gas valve close open run test heat ok screw cover back in place request completed Q1no Q2no no sign covid 19
Jonathan H.
OVEN IKEA WOS97ES0ES01 q1q2 no no sig covid 19 protocol liner gasket for cabinet not allowing heat to stay in fixed liner seal ansd gasket relaigned and reseeded all the clips bo furtehr issues ran at 350 all tested ok
Edi C.
RANGE WHIRLPOOL AGR5330BAS3 Customer complaint broken light : replaced light for customer all components ok to manufactory specifics. q1nq2n no signature per covid19 wear ppe.
Pablo V.
WIMECOOLER KITCHENAID n/a found wine coller off turn wait testtempok request completed Q1no Q2no no sign covid 19
Pablo V.
ICE MAKER KITCHENAID KUIC15PLTS2 icemaker need a new valve a pump customer is going to purchase a new icemaker Q1no Q2no no sign covid 19
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS02 "door that customer have has the wrong connector to ice maker, customer needs to get the right door with the right ice maker connector. q1 no q2 no.; schdld next appmnt for 8/21 FRI !"
Pablo V.
DISHWASHER KITCHENAID KUDS30CXSS2 dishwasher need a new pump customer is going to purchase a new diswasher
Francisco J.
DISHWASHER WHIRLPOOL MDB4949SHW0 everything is working properly the customer is not using rinse aid the dw is not drying properly.q1.noq2.nono signature due to covid19
Oriale P.
WASHER MAYTAG MVWX655DW1 "replaced stripped out basket drive hub, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: ; used 1 W10528947 (HUB) from stock"
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 q1 no q2 no no sign due to covid 19 cx agitator loose tighten bolt and tested several times
Larry G.
WASHER MAYTAG MVWC416FW0 q1no-q2no--no sign covid-19---arm stripped on shifter. replaced and recsalibrated tested for correct operation.; used 1 W10913953 (SHIFTER) from stock
Larry G.
DRYER MAYTAG MGDE500WJ q1no-q2no--no sign covid19--replaced worn idler pulley and belt--drum turning and heating ok.; used 1 4392067 (REPAI KIT) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 fridge is making ice nowthe customer also had aquestion witha aprt inside placed it inside everything is working properlyq1.noq2.nono signature due to covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found clogged drain steam all ice remove freezer door test drain ok request completed Q1no Q2no no sign covid 19
Pablo V.
DISHWASHER AMANA ADB1400AGS1 found dish washer leaking front the fron unscrew botton panel raise front legs run test no more water leaks screw back front panel test ok request completed Q1no Q2no no sign covid 19
Oriale P.
WASHER MAYTAG MVWC565FW1 "found cust pressing & holding start button causing cancelling cycle, advised cust on start pause & cancel functions, ran test working ok. cust is elderly. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
MICROWAVE WHIRLPOOL WMH75021HZ2 UNINSTALL MICROWAVE REMOVE PANEL FOUND BAD SWITCHES REPLACE INTER LOCK HOUSING TEST OK REQUEST COMPLETED Q1no Q2 no no sign covid 19 AUTH # WRANLRANL2; used 1 W11197766 (INTERLOCK) from stock
Ramon H.
DRYER-ELECTRIC MAYTAG MED6230HW0 cx hinge was bent tighten hinge up and bent back into place tested working good
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 found nosie coming from blowerhousing Service Pointer #: W11378591A unscrew top and front panel install screw in the housing test no more noise install back in place run test ok request completed Q1no Q2no no sign covid 19
Jorge A.
COOKTOP KITCHENAID KGCU467VSS02 "q1-no,q2-no,no sign due to covid19, i cleaned all the burners andalso algnment cover burners all tested out ok ORDER 4 LITTLE PAD GRATE RUBBER PLEASE SEN DIRECT SHIPPINGTO THE House; ordrng 4 W10185266 (pad SEN DS HOUSE)s"
Pablo V.
STOVE KITCHENAID KGRS505XSS01 found bad manifold; ordrng 1 WPW10204705 (manifold)
Robert S.
VENT HOOD KITCHENAID KHTU105LSS Q1 no Q2 no. No signiature due to covid-19. blower motor failing but the parts is no longer available.
Pablo V.
WASHER MAYTAG MLG22PRAWW0 replace flame sensor run test heat ok request completed Q1no Q2no no sign covid 19 seal send direct to customer; ordrng 1 drWPW10407973dr
Oriale P.
OVEN KITCHENAID KOSE500ESS04 "found cust adding too much time, was setting time in hours instead of mins. ran test unit working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR KITCHENAID KRSC500ESS01 authorization # kr93kr8apl1 Q1 NO Q2 NO NO SING C19 ADJ REFG DOOR WAS MAKING NOIS NOW CKD OK NO MORE NOIS
Francisco J.
WASHER MAYTAG MVWC565FW0 replaced gearcase and the agitator so hard to get out .completed callq1.noq2.no
Chris Z.
RANGE WHIRLPOOL KSGG700ESS1 Q1: noQ2: no no signature due to covid-19i replaced the bad board that wp sent me in the fisrt place so now unit is complete
Sarkis M.
FREEZER WHIRLPOOL KRSC703HPS00 Q1 NO Q2 NO NO SING C19 INSTALLED PANL THERMISTOR UNIT CKD WORKING OK
Raymond J.
REFRIGERATOR WHIRLPOOL WFW6620HC0 "replaced drawer for second time, all test good q1-no q2-nono signature due to cv 19"
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "put on test all noises are normal from fans and cmompressor, he's not happy with answer, q1 no q2 no. i ddin't get signature cause covid-19"
Pablo V.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replace evapcompresor valve control run test okrequest completed Q1no Q2no no sign covid 19 auth # JQXHHQXNL2
Ramon H.
REFRIGERATOR KITCHENAID KRMS706ESS01 cx needs motor; ordrng 1 W10822606 (motor)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Q1: noQ2: no no signature due to covid-19i restricted the pantry vent so it doesnt blow an much air into sheves as prior ad also made the mulliuon always on to help reent the sweating from occuring
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19i need new boards and filter; ordrng 1 W11319991 (cntrl-elec) and 1 W11316771 (filter) and 1 W11322903 (cntrl-elec) and 1 2man
Larry G.
WASHER MAYTAG MVWB880BW0 q1no-q2no--no sign covid-19----bad tub bearings--noisy in spin; ordrng 1 W10435302 (bearing)
Chris Z.
WASHER WHIRLPOOL WTW4850HW1 Q1: noQ2: no no signature due to covid-19i replaced the dead board with a new working one and unit powered up right away and tested unit and all is working good.
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS4 "q1-no,q2-no, no sign due to covid 19,iinatalled new damper for bad old damper"
Francisco J.
REFRIGERATOR MAYTAG MRT118FFFH01 need to order the motor for this repair will reschedule for next friday i do not have that part in my truck stock .q1.noq2.no; ordrng 1 WP2315539 (motor)
Larry G.
REFRIGERATOR WHIRLPOOL MFI2568AES q1no-q2no--no sign covid-19----buttons on front control wont change---found bad board..part is discontinued.
Chris Z.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Q1: noQ2: no no signature due to covid-19i replaced the computer and sensors and now unit hsould be coooling perfectly
Francisco J.
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 need to order the parts to complete this repair .damper making noises q1.noq2.no no signature due to covid19; ordrng 1 W11087463 (damper) and 1 WPW10251076 (icemaker) and 1 W11123943 (switch)
Ramon H.
REFRIGERATOR JENN-AIR JFC2290REP00 q1no q2 no no sign due to covid 19 replaced gasket and tested working good
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Tech was assigned as a helper;
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Tech was assigned as a helper;
Sarkis M.
COOKTOP WHIRLPOOL W3CG3014XW02 q1 no q2 no no sing c19 all valve ti/ted to the rigtt need new 4 valvs only 1 week old customer refus to repair going to return it
Jonathan H.
WASHER WHIRLPOOL WFW94HEAW0 W10365755 - motor WPW10409998- tub assm W10365754- statorq1q2 no no sig covid19 protocol unit needs new tub assembly defective inner outer tub also motor making grinding noises when in rotation called AIG contract for autho for parst and labor - they declined repairs not cost effective866-931-7390ref - 7728232820
Edi C.
DISHWASHER WHIRLPOOL KDTE104ESS1 Custoemr complaint not workign : found bad motor replaced for customer re run test all components ok to manufactory specifics. q1nq2n no signature per covid 19
Francisco J.
REFRIGERATOR KITCHENAID KBSD602ESS01 the fridge has some discoloration on the top part of the freezer like a rust substance spoke to techline dog cage they want the cx to keep an eye on where its leaking cx says thats not her job and she will callreference#7728317887q1.noq2.nono signature due to covid19
Pablo V.
DRYER WHIRLPOOL MGD5630HC1 found damage blower from the manufacture replace motor blower test ok request completed any question on the dryer customer need to call whirlpool care at 866-233-8547 Q1no Q2no no sign covid19
Francisco J.
WASHER WHIRLPOOL WDF520PADM7 the pump and motor i replaced its working properlycompleted and tested infront of customer q1.noq2.nono signature due to covid19
Larry G.
DRYER-GAS MAYTAG MGD5630HW0 q1no-q2n0--no sign covid-19---replaced dispenser and tested for leaks--unit working ok.
Rose K.
REFRIGERATOR WHIRLPOOL KRSC503ESS replaced rf fan and defrost thermistor q1no q2no no sign covid19
Edi C.
WASHER MAYTAG MHW5630HW0 Customer complaint leaking : run diagnose test with cloth didnt see it leaking but found damp around cabinet by door seal ordering par customer q1nq2n no signature per covid19; ordrng 1 W11314648 (bellow)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Q1 Q2 NO NO SING C19 2 MAN WT J OR D; ordrng 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab) and 2 WP2179826 (rivet)s
Victor B.
REFRIGERATOR KITCHENAID KSSC42QMS01 "cooling fine noise was coming from evap. motor that was hitting iceon top of fan bracket, q1 no q2 no i didn't get signature cause covid-19"
Jorge A.
DRYER MAYTAG MGD8000AWQ "q1-no,q2-no, no sign due to covid19, need to order this parts for drum not turning also order 2man, TECH RO; ordrng 1 WP31001710 (idle 39.70) and 1 341241 (belt 15.40) and 1 2man (2man- RO.)"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 no q2 no no sign due to covid 19 cx right sid elink was falling off pulled out and found screw was loose on dishwasher link tighten down put link on correctly and tested several times
Ramon H.
RANGE WHIRLPOOL WEE510S0FS2 q1 no q2 no no sign due to covid 19 cx was not heating properly found that bake element wasnt conecting all the time took off and put wire on secuerly tested working good
Victor B.
WASHER WHIRLPOOL MVWB765FW3 "F8E1 long fill replaced water valve test good. q1 no q2 no, i didn'tget signature cause covid-19"
Jorge A.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "pre id, need toiorder parts, cusdtomer will show me when bought the house, 12,2019; ordrng 1 W11297728 (console) and 1 W11261167 (control) and 1 2man (2man) and 1 ovendolly (dolly)"
Jorge A.
DRYER AMANA NGD4655EW2 "q1-no,q2-no,no sign due to covid 19, i found the ventilation hose it waskink , now all twested out ok"
Rose K.
WASHER WHIRLPOOL WTW4816FW1 REPLACED WATER INLET VALVE AND LOWERED FEET q1no q2no no sign covid19
Pablo V.
DRYER WHIRLPOOL MGD5630HC1 dryer need a new motor blower; ordrng 1 WP697772 (blower) and 1 W11086656 (motor)
Oriale P.
WASHER MAYTAG MVWB835DW4 "replaced bad water valve, no water coming into to washer, ran test in diagnostics & recalibrated, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
OVEN KITCHENAID KEMS378GSS2 still same issue we will prescreen the magnetron assm ordering parst setting up asap appt; schdld next appmnt for 7/17 FRI !
Pablo V.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 replace refrigerator door test ok request completed Q1no Q2no nosign covid 19
Edi C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 customer call and approve repair talk to landlorr q1nq2n no signature per covid19; ordrng 1 WPW10281063 (heater-pan) and 1 W10528578 (tube) and 1 WPW10277450 (icemaker) and 1 WP2306093 (evaporator) and 1 W10629033 (inverter box) and 1 W10841139 (compressor) and 1 2307693 (tube) and 1 1mastertech (1 master tech)
Edi C.
DRYER WHIRLPOOL WHD560CHW0 Customer complaint not running : replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no siganture per covid19
Chris Z.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Q1: noQ2: no no signature due to covid-19i need a new door diue to mrabwraxl2; ordrng 1 LW10839911 (dor-fip)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 cx leaving door open causing frosting in freezer advised cx to defrost and restar in 24 hours also found mullion heater not conected properly took apart and connected secuerly
Edi C.
DISHWASHER KITCHENAID KDTE334GPS0 out of stock part cant pre id ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11165145 (console) and 1 W11120155 (control)
Ramon H.
ICE MACHINE WHIRLPOOL WRF555SDFZ09 cx needs ice maker; ordrng 1 wpw10300024 (ice maker) and 1 W10882923 (icemaker)
Larry G.
REFRIGERATOR WHIRLPOOL WRF532SMHW01 q1no-q2n0-no sign covid 19----checked temp and ice maker production.unit working ok
Larry G.
DISHWASHER MAYTAG MDB4949SHZ0 q1no-q2no---no sign covid-19--replaced defect detergent dispenser and tested for correct operation.; used 1 W10861000 (DISPENSER) from stock
Robert S.
RANGE WHIRLPOOL WFG505M0BS0 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven ignitor and tested ignition
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "not going into defrot by-metal is good,, ordered main board , U.I. and by-metal, q1 no q2 no.; ordrng 1 W11224256 (board) and 1 W11387387 (UI) and 1 W11224591 (motor with defrost thermistor)"
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 replaced the cntrlk and the bulb and the socket cx complaint was that the light was coming loose every so often and it would dim i also checked the wall voltage 120v the polarity everything is okay.q1.noq2.nono signature due to covid19
Raymond J.
DRYER WHIRLPOOL WGD75HEFW0 found noisey mtr assymq1-no q2-no no sign due to cv 19; ordrng 1 WPW10211915 (blower wheel) and 1 W11086656 (motor-drve)
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1no-q2no--no sign covid 19---fan shroud hittiing evap fan motor blade causing ice build up across top of evap. removed ice and reposition fan shroud--unit cooling ok.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 found a leak on the compressor and the evap customer is going to purchase a new refrigerator Q1 no Q2no no sign covid 19
Chris Z.
MICROWAVE OVEN KITCHENAID KEMC378KSS01 i replaced the mag that had a hole in it and the cap and diode. i tested out after and all is working proporly
Larry G.
RANGE AMANA AER6303MFS2 q1no-q2no--no sign covid19---shattered glass---whirlpool didnt approve repair when cust called. they want estime to replaced top glass
Larry G.
OVEN AMANA AER6303MFS2 q1no-q2no--no sign--covid 19---replaced defective main board--tested for correct operation.
Sarkis M.
REFRIGERATOR MAYTAG MFI2665XEM7 Q1 NO Q2 NO NO SING C 19 ICE STUCK ON I.M ARME REMUVED CKD WORKING OK UNDER I YR WARANTY
Jorge A.
RANGE WHIRLPOOL KICU500XSS0 "q1-no,q2-no, no sign due to covid 19, i need to order parts for this range compouter, i will need techni cal helper.; ordrng 1 WPW10328453 (display)"
Jonathan H.
DRYER MAYTAG MGD6630HW0 q1q2 no no signature covid19 protocol customer very upset with repairs the f3e3 error code was present in history we can replace same parst but customer refuses repair she wants new unit she can contact manufacture and store for furtehr details or for 2nd opnion options
Jonathan H.
WASHER MAYTAG MHW6630HW0 q1q2 no no sig covid19 protocol customer very upset she wanst new unit i ran diag and unit spoins out they had a load inside we spun that out and no issues on drain spin cycle. when i arrived clothes were wet controls might not be sending proepr signal for cycle to complete properly customer extremely upset she dosnt want anymore repairs she wants unit replaced i explained we only do service repairs she will have to contact store and manufacture but we will document everything so she will be able to see furtehr options from whirlpool
Francisco J.
LAUNDRY CENTER MAYTAG MVWX655DW1 need to order parts for this repair the gearcase is leaking oil...q1.noq2.nono signature due covid19; ordrng 1 W11035751 (gearcase) and 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W11026785 (motor) and 1 W11395618 (capacitor)
Edi C.
WASHER WHIRLPOOL WET4024HW0 "call tech line ref#7728313846 run diagnose test found water again inside vent , vent is clog customer stating already cleaned , tested without vent temp goes back to normal , when vent is conected dryer temp drops customer wont take my diagnose said will call whirpool to complaint she thinks is something wrong with dryer . q1nq2n no signature per covid19"
Raymond J.
RANGE KITCHENAID KICU509XSS tech chk range and found surface of pan tp small used bigger pan and all test goodq1-no q2-nono sign due to cv 19
Edi C.
WASHER WHIRLPOOL WTW4955HW1 run test calibrate control board re tested with load of cloth washer fills wash and spin all components ok to manufactory specifics.q1nq2n no signature per covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "found cust with thired party after market water filter causing leak, advised cust this unit needs whirlpool every drop water filter to correct issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
DRYER WHIRLPOOL LCR7646JQ1 REPLACED ROLLER q1no q2no no sign covid19; used 1 4392065 (REPAI KIT) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "q1-no,q2-no, no sign due to covid 19, need to order main board but but declined repair."
Jorge A.
DRYER WHIRLPOOL WGD6620HC0 "q1-no,q2-no, no sign due to covid 19, i reset the cvomputer and check temperature all testred fine"
Chris Z.
REFRIGERATOR WHIRLPOOL WRB329DMBW01 Q1: noQ2: no no signature due to covid-19sr: 7728318619needs to replace.; ordrng 1 13109402WQ (dor-fip wh)
Raymond J.
OVEN KITCHENAID KEBS279BSS00 "tech found f6 e6 faughty control board, cx says will consider.q1-no q2-nono sign due to cv 19"
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 unstack dryer replace roller pulley run test no more noise install back in place request completed Q1no Q2no no sign covid19 AUTH # WRAEARANL2
Francisco J.
LAUNDRY CENTER WHIRLPOOL WGD4850HWO replaced the timer the dryer is working properly its tumbling and heating whiich it was not before q1.noq2.nono signature due to covid19completed
Pablo V.
DRYER WHIRLPOOL WGD5000DW3 replace badsealrun test ok request completed
Victor B.
REFRIGERATOR KITCHENAID KRSC703HPS00 f.f. not defrosting ordered parts.; ordrng 1 W11172798 (board) and 1 W10316760 (thermistor) and 1 W11098695 (fan cover) and 1 W11340158 (UI)
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no q2no-no sign covid19---replaced defective main control and recalibrated. ran auto test for correct operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 need to order shelf for this fridge the rollers broke .q1.noq2.nono signature due to covid19; ordrng 1 WPW10463648 (cover)
Rose K.
FREEZER WHIRLPOOL KRFF507ESS00 replaced both rf anf freezer evap fans and defrost therostats q1no q2no no sign covid19
Sarkis M.
WASHER MAYTAG MVWX655DW1 NEED BOARD DEC EST Q1 Q2 NO NO SING C19
Jorge A.
DRYER ROPER RED4516FW0 "q1-no,q2-no,no sign due to covid `19, i need to order 3 parts for unit is on al;ways.; ordrng 1 W10857612 (timer) and 1 279827 (motor) and 1 WPW10237959 (switch)"
Chris Z.
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Q1: noQ2: no no signature due to covid-19i replaced the evap cover assembly and cntrl and tested after and all is well
Robert S.
WASHER MAYTAG MVWB765FW2 q1 no Q2 no. No signiature due to covid-19. Water valve failed and out of truck stock.; ordrng 1 W11165546 (valve)
Rose K.
WASHER MAYTAG MVWB750WQ1 needs outer tub part is on back order called AIG there going to look for the outer tub was told to give it 7 days q1no q2no no sign covid19; ordrng 1 2man (2 man)
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 the washer had no error codes need to calibrate the machine tested it with a towel completed the callq1noq2.nono signature due to covid19
Larry G.
DRYER MAYTAG MGD7230HW0 q1no-q2no--no sign covid19----f3e2---found senseor connect not plugged into board---connected and tested for correct operation.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Q1: noQ2: no no signature due to covid-19i got 120v to heater but heater isnt turning hot.. need to replace heater; ordrng 1 WPW10316428 (heater) and 1 W10919804 (duct-air) and 1 W11024683 (cover-evap)
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "replaced broken leveling legs, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
DRYER MAYTAG MGD5630HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the dryer on the timed cycle. Outelt temperature averaged 155f.NMo error codes stored in memory.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1: noQ2: no no signature due to covid-19i need filltube heater and also icemaker. no filling up icee maker; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
Robert S.
RANGE WHIRLPOOL WFG525S0JS0 Q1 no Q2 no. No signiature due to covid-19. Gas regulator- valve assembly leaking gas.; ordrng 1 WPW10602001 (valve-gas)
Oriale P.
DRYER MAYTAG MGDB855DC4 "found wire harness pinched under cntrl panel causing issue with selections for cycle reinstalled harness, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1: noQ2: no no signature due to covid-19one clip fell off and melted on heater. they just need replacemant clips and can install themselves; ordrng 1 dsW10752617 (clip) and 1 dsW10082853 (clip)
Oriale P.
WASHER MAYTAG MVWB855DC4 "replaced bad water valve no hot water coming in, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MEDC215EW1 "q1-no,q2-no.nosign duetocovid 19. i need to order a timer dueto a broken. but customer declined repair."
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS damper making nosie shelf not open hard to open and hard to close Q1no Q2no no sign covid19; ordrng 1 WPW10594329 (control) and 1 WP67006185 (frame) and 1 WPW10231485 (trim) and 2 WP67005923 (front)s and 2 WP67002659 (pan)s and 2 WP67005864 (slide)s
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 pre id ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 WPW10300022 (icemaker)
Chris Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Q1: noQ2: no no signature due to covid-19i replaced the thermistor and now unit is able too cool proproly; used 1 W10316760 (THERMISTOR) from stock
Rose K.
LAUNDRY CENTER WHIRLPOOL WTW7300DW0 spin cycle was turned off restored controls q1no q2no no sign covid19
Rose K.
REFRIGERATOR IKEA IRT138FDM00 REPLACED COMPRESSOR AND EVAP q1no q2no no sign covid19
Pablo V.
WASHER WHIRLPOOL WFW5620HW0 replace latch run test ok request completed Q1no Q2no no sign covid 19
Rose K.
RANGE WHIRLPOOL WFG320M0BW2 replaced hindges q1no q2no no sign covid19
Pablo V.
REFRIGERATOR WHIRLPOOL EL7ATRRKS01 found drain clogged remove panel clean drain hose test clean request completed Q1no Q2 no no sign covid 19
Francisco J.
MICROWAVE KITCHENAID KEMS378SBL04 need to order the bulbs they are out ordering bulbs and second manq1.noq2.nono signature due to covid19; ordrng 2 WPW10169757 (bulbs)s and 1 WPW10440740 (lamp) and 1 2ndman/eddie (2ndman) and 1 ovendolly (oven dolly)
Victor B.
REFRIGERATOR WHIRLPOOL KSSS42QDX02 "replaced noisy timer an not moving farware-test good. q1 no q2 no,."
Ramon H.
DISHWASHER KITCHENAID KDPM354GPS0 q1 no q2 no no sign due to covid 19 hinge was on wrong slot put back on correctly
Robert S.
REFRIGERATOR MAYTAG MFF2558DEE00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found freezer temp -1f. There is no frost build up and all fans and compressor is running.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706EBS01 q1 no q2 no no sign due to covid 19 evap freezing over possibly leaving door open advised cx to unplugg for 2 days and defrost cx needs fan main control
Francisco J.
MICROWAVE WHIRLPOOL KMHS120ESS cntrlis the problem will order and come back need 2ndman q1.noq2.nono signature due covid19; ordrng 1 W10881539 (cntrl) and 1 W10642989 (motor) and 1 2ndman (2ndman)
Rose K.
COOKTOP WHIRLPOOL KICU500XBL REPLACED MODULER q1no q2no no sign covid19 SR7728186885
Rose K.
FREEZER WHIRLPOOL WRS588FIHZ00 repaired compression fitting q1no q2no no sign covid19
Francis C.
MICROWAVE OTR AMANA AMV2307PFS4 "Found wrong wire at relay control , just fixed, also replaced power cord , now it’s ok tested fine"
Ramon H.
DISHWASHER KITCHENAID KDTE104DSS1 cx needs dispenser; ordrng 1 W11032769 (dispenser)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 advised that they need to close the bottom fridge door for 1 hr applied grease on the gasket so it will close properlyq1.noq2.nono signature due to covid19
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 restriction ordering parts again cust will see if lanlord wants new unit all togetherq1q2 no; ordrng 1 W10836706 (evap) and 1 WPW10507886 (comp)
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e2. ran the machine in diagnostics all function passed.
Jorge A.
LAUNDRY CENTER MAYTAG MHW8200FW0 "q1-no,q2-no, no sign due to covid 19, i reset the computer and all back to work"
Victor B.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "every time ice maker try to go into cycle board was loosing power replaced ice maker it went thru cycle and got water, replaced board also., q1 no q2 no, i didn't get signature cause covid-19"
Francis C.
WASHER WHIRLPOOL WFW5620HW0 Tech was assigned as a helper; snapped 1 QuickPics
Chris Z.
WASHER MAYTAG MHW3505FW0 Q1: noQ2: no no signature due to covid-19i couldnt replicate noise so i advised to try n record it next time sound occures so i can better identify the issue
Raymond J.
REFRIGERATOR KITCHENAID WRX735SDHZ02 tech found augur motor impeller stripped and will not thread. q1-no q2-no no sign due to cv 19; ordrng 1 WPW10309864 (divider) and 1 WP63052-2 (impeller) and 1 W11378860 (spacer)
Larry G.
DRYER MAYTAG MEDC200XW1 q1no-q2no--no sign covid-19--; ordrng 1 W10894766 (timer)
Raymond J.
REFRIGERATOR WHIRLPOOL KSCS25INSS01 "tech needs ice maker as well,q1-no q2-nono sign due to cv 19; ordrng 1 2198597 (icemaker assy)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "found damper not opening either, need mtr and damperq1-no q2-nono sigh due to cv19; ordrng 1 WPW10594329 (control)"
Francisco J.
DISHWASHER WHIRLPOOL KDPM604KPS0 the drain pump isnt working nowburnt pump due to their airgap and the drain hose that goes from the air gap to the garbage disposal being clogged up will attach pics to the fileq1.noq2.nono signature due to covid19; ordrng 1 W11412291 (drain pump) and 1 W11410062 (cntrl)
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 cx needs drawer; ordrng 1 W11318755 (drawer)
Jorge A.
RANGE KITCHENAID KEBC107KSS0 "q1-no,q2-no, no sign dueto covid ,FPUND not heating and also intermittent panel on/off, is going to meed control board and thermo fuse in order toi repair completetly.customer declined due to unit unnrepairable for parts."
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 need to order a compressor and evap for this repair; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor) and 1 sealedsystemtech (sealed system)
Victor B.
WASHER WHIRLPOOL WTW7800XL3 "noisy bearing-needs tub with bearinr, wash plate screw and hub, also helper-decline estimate, deside to buy a new washer, q1 no q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KRFF305ESS00 "q1-no,q2-no, no sign dueto covid 19, i instaslled new daMPER DUE TO FREEZING IN REF. SIDE"
Larry G.
DISHWASHER JENN-AIR JDTSS244GP0 q1no-q2no--no sign-covid-19---replaced defective rack rails and adjusters---tested through test cycle for correct operation. no leaks.----special project s22916----
Oriale P.
DRYER MAYTAG MGD7230HW0 "installed new main cntrl unit still does not start has bad relay called techline sr#7728303457 instucted to reorder cntrl per techline rep.cust will attemp to return unit to store. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11441689 (main cntrl)"
Oriale P.
REFRIGERATOR KITCHENAID KBFS22ECBL00 "found cust water supply off under sink, turned on for cust unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR MAYTAG M1TXEGMYW00 found ice around drain steam all ice clean drain pipe test drain ok request completed Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 the fridge need an icemaker sent a quote to cx she has 30days q1.noq2.nono signature due to covid19
Oriale P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found ice build up in ff section causing poor air flow , needs evap fan kit replaced not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11087438 (motor-evap)"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 no q2 no no sign due 19 cx had stuck sump motor un stuck and tested working good no further issues
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEM8 removed frost ice rails all test good q1-no q2-nono sign due tocv 19
Jorge A.
DISHWASHER KITCHENAID KDTM354DSS5 "qa1-no,q2-no, no sign due to covid 19,iinstalkled one track due t broken ,alltested out ok"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 found bad compressor and evaporator customer is going to purchase a new refrigerator
Oriale P.
RANGE WHIRLPOOL WEG515S0FS2 "right font burner surface does not fit inside orffice holder, mfg defect, direct shipped part to cust to install, no tools or tech needed to install this part at all. unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 2 DSW11211506 (burnr-head)s"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 cx ice tray was stuck took off ann put back together correctly tested working good
Jorge A.
DRYER WHIRLPOOL WGD7000DW3 "q1-no,q2-no,, no sign due to covid 19, i found no leak at the gas line but imade little adjustment for better function."
Pablo V.
RANGE KITCHENAID KSGB900ESS3 found front panel and side panel damage fron the delivery company range need a new front panel left sidepaneland new hinges all images of the damage were sent to SD-QuickPic app
Jonathan H.
DISHWASHER IKEA IUD8555DX2 q1q2 bo protool no sig covid19unit needs wheel assembly ordering parst setting up asap appt; ordrng 4 WPW10195417 (wheels)s
Oriale P.
WASHER WHIRLPOOL WTW5000DW3 "replaced bad faulty drian pump, ran thru diagnostic test working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
MICROWAVE IKEA IBMS1455DS00 q1q2 no no sig covid19 protocol unit needs new board ordering parst setting up appt; ordrng 1 W10770413 (board) and 4 W11116990 (W11116990)s
Pablo V.
RANGE KITCHENAID KGSS907SWH03 range neew a new control and manager customer is going to purchase a new range request completed Q1no Q2no no sign covid 19
Edi C.
WASHER WHIRLPOOL WGT4027HW0 q1nq2n no signature per covid 19 found no water coming in orderign part for customer tied space 3cc; ordrng 1 W11367652 (control) and 1 W11222849 (valve) and 1 1twomen (1 twomen)
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "q1-no,q2-no, no sign due to covid 19, i found leak at the bootom of filling valve, imade adjustment at the connection and tested out ok."
Jonathan H.
DISHWASHER IKEA IUD8010DS2 found the filter head of object burned near heater i removed item and ran diag unit heater works unit fills washes and drains no furtehr issues all testd ok reset the board in diagnostics q1q2 no no signature covid19 protocol
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 cx needs control; ordrng 1 W11419173 (control)
Ramon H.
OVEN KITCHENAID KFGD500ESSO4 "cx needs spark module; ordrng 1 W10877013 (control) and 1 74009098 (module,spark)"
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 q1n0-q2no--no sign covid-19---removed handle and tighten loose door peg. put handle back on and tighten set screws. handle is tight.
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no, no sign due to covid 19, iinstalled new control board due to intermittent on/off all tested out ok"
Raymond J.
REFRIGERATOR WHIRLPOOL KBFN402ESS02 chk and test rfer cx put water in freezer all test good.q1-no q2-nono sign due to cv 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 cx needs door; ordrng 1 LW10691266 (dor-fip)
Pablo V.
DISHWASHER KITCHENAID KDTM404EWH1 replace control and dispenser run test ok request cvompleted Q1no Q2no no sign covid 19
Larry G.
WASHER AMANA NTW4605EW0 q1no-q2no-no sign covid-19---replaced defective door latch and recalibrated---tested for coorrect operation.; used 1 W11307244 (LATCH) from stock
Oriale P.
WASHER WHIRLPOOL MVWB835DW4 "replaced broken lid with cracks on right hinge, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "leveled right side door to make even, cust says fridge moves when opening door, advised cust this unit doen not have locks to prevent movement, maybe install shims to lock fridge in place, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint not cooling : found broken wires at compresor ordering part for customer q1nq2n no signature per covid19; ordrng 1 WPW10410814 (harns-wire) and 1 W10837029 (handle)
Chris Z.
DRYER WHIRLPOOL MGD5620HW0 Q1: noQ2: no no signature due to covid-19i needs service kid to fi f3e3; ordrng 1 W11417084 (SERVICE KIT)
Oriale P.
DRYER WHIRLPOOL MGDB835DW4 "reinstalled loose door catch & added lubrication to lcatch & latcth, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Serial Numbers: K601-K750 S Code: ?S27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labori need to install new cntrl board due to version being too old and new cover evap due to this ones fan not running ; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (cntrl elec)"
Jorge A.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "q1-no,q2-no, no sign due to covid 19,i i installed these parts due to air leak from dispenser abd broken bucket."
Chris Z.
DRYER MAYTAG MGDC465HW0 i needed to repalce the switch and timer becuase it wouldnt stop spinning whith the door open or wehen you turn timer off.. i needed to use two swithces becuase one i had was broken; used 2 WP3406107 (SWITCH-DOR) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL KRFC704FPS01 service pointer W11406716; ordrng 1 W11395558 (evap cover) and 1 W11114721 (control) and 1 W11026494 (icemaker)
Rose K.
REFRIGERATOR WHIRLPOOL MFI2665XEM4 needs new water valve in the back of frig q1no q2no no sign covid19; ordrng 1 WPW10498990 (valve-inlt)
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "ice up by tower and top of evap. cause air not going into f.f., defrosted test good. q1 no q2 no ,i didn't get signature cause covid-19"
Francisco J.
DRYER MAYTAG MEDB835DW4 there was no 240 volts coming from the dryer there is nothing going on with the dryer the breaker was just tripped q1noq2.nono signature due to covid19
Chris Z.
RANGE WHIRLPOOL WFC150M0EW3 Q1: noQ2: no no signature due to covid-19needs new switch; ordrng 1 WP3148953 (switch-inf)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 found ice maker stuck remove all ice around conparment install icemaker back test ok request completed Q1no Q2no nosigncovid 19
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "found unit not cooling in freezer section & ff section, seal system issue needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator) and 1 WPW10239732 (evaporator) and 1 W11429997 (valve) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 sstech (ss tech)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ found icemaker not going in to working replace new icemaker test ok request completed Q1no Q2no no sign covid 19
Chris Z.
MICROWAVE OTR WHIRLPOOL WML55011HB2 Q1: noQ2: no no signature due to covid-19need 2man to help bring unit down and work on the blower fan assembly; ordrng 1 W11129648 (cntrl-elec) and 1 W11083236 (motor-fan) and 2 W10709921 (bulb-light)s and 1 2man
Rose K.
WASHER MAYTAG MVWC500VW1 ordered new water pump q1no q2no no sign covid19; ordrng 1 WP3363394 (drain pump)
Raymond J.
REFRIGERATOR KITCHENAID KUBR304ESS01 "hinge did not work, refer is just not square will contact w/p again .q1-no q2-nono signature due to cv 19"
Francisco J.
DRYER MAYTAG MGDB765FC0 need to order the gas valve reschedule for the 20th q1.noq2.no no signature due to covid19; ordrng 1 280119 (burner gas valve)
Chris Z.
DRYER WHIRLPOOL LER5620KQ1 "Q1: noQ2: no no signature due to covid-19quote: 287.10needs new element ; ordrng 1 279838 (element,heater), used 1 WP3406107 (SWITCH-DOR) from stock"
Chris Z.
DRYER WHIRLPOOL WGD5620HW Q1: noQ2: no no signature due to covid-19i found a broekn ignightor stone so i rpelaced it with a new one and now unit heats up
Larry G.
DRYER WHIRLPOOL WGD6200SW1 q1no-q2no--no sign covid-19---replaced door catch--door opening/closing ok
Oriale P.
REFRIGERATOR WHIRLPOOL MSD2957DEW "found lots of frost in frezer section & dispeser is not working properly, needs parts replaced. parts are no longer availible to complete repair called assurant. cust will be contacted 3 to 5 busniess days for resolution. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no No signiature due to covid-19. Found freezer door not closing fully at top left side. Adjkusted the freezer door at the hinge for proper closing.
Pablo V.
RANGE KITCHENAID KSGG700ESS1 range need a new manifold; ordrng 1 W11376663 (harness) and 1 W10826727 (manifold)
Jonathan H.
WASHER WHIRLPOOL WTW8500BW0 customer cancelled appointment repair not needed they got new one.
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 "q1q2 no no signature covid19 protocol unit leaks water from the ront of unit it appears, found the detergent flapper for the top dispncer overflowing, removed it ordering parst will have tech return and install; ordrng 1 W11325565 (bracket) and 1 W11174518 (cover) and 1 W11318830 (dispncer) and 1 W11321010 (tank det)"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "cust had items pushed all the way against back wall causing poor air circulation & food freezing on to 2 shelves, advised cust to allow 1inch clearance to allow air flow even. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "return ice up-defrosted test good, q1 no q2 no, i ddin;t get signature cause covid-19, female very upset causereturn ice up, she'll call whirlpool corporate she want's fridge to be replace, i told her i have nothing to do with that."
Victor B.
REFRIGERATOR KITCHENAID KSSC42QMS01 "there was some ice and water at ice maker freezing, per female they use a lot of ice, i explained i/m. makes between 2 to 3 hrs.q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
RANGE AMANA AER6303MFS2 "tech replaced wire harness, all testv goodq1-no q2-nono sign due to cv 19"
Edi C.
WASHER MAYTAG MVWC56FW1 Customer complaint not washing : found mechanisn not working replaced gaercase and parts re tested all components ok to manufactory specifics. q1nq2n no signature per covid19; used 1 W10721967 (CAM) from stock
Edi C.
WASHER WHIRLPOOL MVWX655DW1 Customer complaint noisy when spin : run diagnose test no noise checked pulley and bearing all components ok to manufactory specifics unable to verify complaint checked with towels no noise calibrate control board . q1nq2n no signature per covid19
Edi C.
DRYER WHIRLPOOL WGD7800XW0 found bad motor customer declined estimate q1nq2n no signature per covid19
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no.No signiature due to covid-19. Error code f7-e2. Basket will not move.; ordrng 1 W11322903 (cntrl-elec) and 1 W11354541 (stator) and 1 W11314361 (rotor) and 1 W11314657 (screw)
Francisco J.
REFRIGERATOR WHIRLPOOL JFD2589KEP need to reorder the light switch and the light will come back with the parts.q1.noq2.nono signature due to covid19 ; ordrng 1 W11396033 (switch) and 1 8009 (bulb)
Edi C.
WASHER WHIRLPOOL WFW88HEAW0 Customer complaint not working : run diagnose test found f6e1 ordering control board for customer; ordrng 1 WPW10374126 (cntrl-elec)
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1: noQ2: no no signature due to covid-19i need to add a gskert that the factory forgot.; ordrng 1 WPW10195536 (water inlet port) and 1 WP8531323 (gasket)
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1no-q2no-no sign cov-19--defective crisper pan. mail out to customer; ordrng 1 dsW11336585 (crisper pan)
Jonathan H.
DISHWASHER WHIRLPOOL WDT970SAHB0 q1q2 no no sig covid 19 protocol ordering parst setting up appt for next week; ordrng 2 W10712395 (adjusters)s
Oriale P.
WASHER WHIRLPOOL WFW3090GW "unit has door locked & pump running with den error, unable to remove demo mode error, needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11371721 (main cntrl) and 1 W11044866 (pressure switch) and 1 W11367297 (display cntrl) and 1 W11046209 (pump-water)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "compressor pulling 7A stuck-order, q1 no q2 no.; ordrng 1 W10507884 (compressor) and 1 w10913906 (coupler)"
Jonathan H.
DRYER WHIRLPOOL LTG6234DQ4 "ordering valve and timer assembly wont rotate on its own i explained we can try timer but on auto sensors these tend to not roate on their own, will replace if needed. ordering parst they are going out of town please have setup for tuesday appt; ordrng 1 WP3976569 (timer) and 1 279726 (valve), states that autho needed"
Edi C.
WASHER WHIRLPOOL WTW5000DW3 Customer complaint not drainning : found bad water pump replaced for customer also instru customer on out of balance load all components ok to manufactory specifics. q1nq2n no signature per covid19.
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS4 replaced both dishracks and adjusters also replaced sump motor and tested working good
Victor B.
REFRIGERATOR WHIRLPOOL MFI2569VEW "water oveflow at ice maker, ordered valve f.f. gasket also tearing-ordered, q1 no q2 no; ordrng 2 W11396037 (f.f. gaskets)s and 1 67006322 (water valve) and 1 WPW10190981 (i/m.) and 1 WPW10121269 (air buffle)"
Pablo V.
WASHER MAYTAG MHW8630HW0 FOUND DOOR GASKET LEAKING FROM CLAMP THAT HOLD IN TUB REMOVE GASKET PLACE CLAMP IN DIFERENT POSITION TEST NO LEAKS REQUEST COMPLETED Q1NO Q2NO NO SIGN COVID 19
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 q2 no sing c19 freezer door gasket has gup repair frezeer door gasket customer customer upset with me bec i been here 4 time evean issues pls dont send me to this customer
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, iinstalled new parts due to one is for freezing in refrigerator side and the other for air leak at dispenser side."
Oriale P.
COOKTOP JENN-AIR JGC8430CDB "found rr burner not lighting, needs spark module with ignitors & burners replaced, cust does not want to repair, will replaced unit. auth#wr394r3wl1.3 not signed due to COVID-19 protocol. Q1: No, No"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "q1-no,q2-no, no sign due to covid 19, iadsjusted the freezer door and lift the 2 feet for proper function ,noleak."
Rose K.
DRYER WHIRLPOOL WGDC00 removed sock from blower wheel q1no q2no no sign covid19
Jonathan H.
RANGE WHIRLPOOL WFG770H0FZ0 "q1q2 no no sig covid19 protocol unit not igniting large bruner needed to adjsut pressure on regulator, adjusted and gas flow is now igniting properly no furtehr issues"
Jonathan H.
WASHER WHIRLPOOL MHW3505FW1 "q1q2 no, no sig covid19 protocolissue with the door spring for bellow not aligned so when washing about 6 min into it its leaking water from front removed bellow and tested for leaks no tears but realigned and fixed door spring, tested no leaks all tested ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 q1q2 no no sig covid 19 protocol unit has defective parts handle needs replacment and the housing defective ordering oarst also they have dent on the cabinet but thats non repairable; ordrng 1 W10899551 (handle) and 1 67006325 (housing)
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS00 ordered new compressor and both evaps kr8e900nl2 q1no q2no no sign covid19; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evaporator) and 1 W11116006 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10389152 (support)
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 refer7728189250 cll tech line verify switch and wires re tested unit still giving same code f1e4 customer had microwave unistall q1nq2n no signature per covid19; ordrng 1 W10849846 (cntrl-elec) and 1 W10833365 (bracket) and 1 mastertech (1 master tech)
Victor B.
LAUNDRY CENTER WHIRLPOOL WGD7500GC0 toe panel has a dent ordered; ordrng 1 WPW10459664 (toe panel)
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 replace gearcase cam wash plate and basket run test ok request completed Q1no Q2no nosign covid 19 auth #for labor WR8EU00AL2 AND wr2lor2fpl1
Pablo V.
DISHWASHER WHIRLPOOL KDTE334GPS0 dishwasher needs a new panel; ordrng 1 W11165145 (panel)
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "freezer door at top midle open warmed and adj. now freezer gasket closes fine, q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
RANGE JENN-AIR n/a cx needs ignitor and spark module
Raymond J.
HOOD KITCHENAID KVWB600DSS2 "tech found insulation in air flow path, tech removed insulation. all test good.q1-no q2-nono sign due to cv 19"
Jonathan H.
FREEZER WHIRLPOOL WZF34X20DW01 unit needs new compressor and controls ordering parst q1q2 no no signature covid19 protocl; ordrng 1 W10750851 (comp) and 1 W10858281 (evap) and 1 W11293202 (board) and 1 WPW10384183 (thermister)
Francisco J.
DRYER WHIRLPOOL WGD9600TW ref 7727938055 the customer casey says she reported an additional probem which was the door not closing the part to fix that is no longer available so aig informmed me iits non repairable and i got the reference #7727938055 q1.noq2.nono signature due to covid19
Francisco J.
OVEN KITCHENAID KODE500ESS04 need to order glass it broke q1.noq2.nono sginature due covid19; ordrng 1 W11354870 (glass) and 1 W10827059 (inner glass) and 1 WPW10347596 (glass broke)
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS01 "freezer door was too high and not letting door to close easy adj. now closes fin, and tightened freezer door handle that was loose. q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
COMPACTOR KITCHENAID KUCC151LPA0 "reinstalled acticator lever cust purchased his own part did not use, tested working ok."
Sarkis M.
DRYER-GAS WHIRLPOOL WGD9300VU q1 q2 no no sing c19 installed cntr-elec ckd working ok
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad regualator and valve solenoid ordering parts for customer q1nq2n no signature per covid 19; ordrng 1 W11087445 (regulator) and 1 W10368615 (valve-soln) and 1 1twomenFJ (1twomenFJ)
Ramon H.
MICROWAVE OTR KITCHENAID KMHS120ESS2 cx need control board does not wish to proccede
Francisco J.
FREEZER WHIRLPOOL WRX986SIHZ00 the fridge needs new doors the door it bent and rusting will take pic and upload to sd mobileneed to order the doors explained to cx it might take a 1month to get em.q1.noq2.nono signature due to covid19; ordrng 1 W10919616 (door left hand side) and 1 W10919619 (door right)
Jonathan H.
DISHWASHER WHIRLPOOL MDB8979SFZ2 q1q2 no no signature covid19 protocol unit needs new rails psp parts cust needs to pay labor for unit will order parst and return next week.; ordrng 1 W11259785 (rail) and 1 W11259786 (rail)
Jorge A.
REFRIGERATOR WHIRLPOOL WR588FIHZ "q1-no,q2-no,nosign due to copvid 19, i made reset thed user disoplay and adjusted the ice bucklet for proper respomse"
Pablo V.
MICROWAVE KITCHENAID KOCE500ESS05 replae control power board and panel run test ok request completed Q1no Q2no no sign covid 19
Jorge A.
DISHWASHER KITCHENAID KDTE304DSS0 "q1-no-q2-nonosign duetocovid, i need to order drain pump . ; ordrng 1 WPW10531320 (drain pump)"
Victor B.
DRYER MAYTAG MGDC465HW0 "a sock was stuck at blower wheel removed tet good.q1 no q2 no, i didn't get signature cause covid-19 there was some scratches on top of dryer i mention to female she knew already."
Jonathan H.
LAUNDRY CENTER WHIRLPOOL MGD3500FW "checkedfor noises the panel may have been slightly off causing the high picth noise ran unit ignitor working proeprly gas flow from valve is fine unit heats, changed settings tested unit nmo furtehr issues all etsted ok told cust take video next time noise happens q1q2 no no sig covid19 protocll"
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS00 "ice maker twisted not going back, replaced it went thru cycle and got water, q1 no q2 no,.; used 1 W10873791 (ICEMAKER) from stock"
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "not defrosting neither freezer or f.f.,ice fan not working, ice maker has error, freezer fan & f.f. runnning slow ordered both evap. fans ,ice fan, i/m. U>I> and board., i asked to male to disconnect unoit to be defrost, q1 no q2 no.; ordrng 1 WPW10675033 (board) and 1 W10846539 (ice fan) and 1 W11087438 (f.f. fan) and 1 W11249952 (freezer fan) and 1 W11330971 (UI) and 1 W11294907 (ice maker)"
Edi C.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Customer complaint shutting off ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10453401
Sarkis M.
DISHWASHER WHIRLPOOL JDTSS244GL0 q1 no q2 no no sing c19 not draining clean drain pump ckd working ok
Rose K.
DISHWASHER KITCHENAID KDTM354DSS5 replaced ui board and main control q1no q2no no sign covid19
Raymond J.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "tech found damper stuck in closed position , repaired and all test goodq1-no q2-nono sign dur to cv 19"
Francisco J.
RANGE WHIRLPOOL WFG320M0BW2 need to order cooktop because it has a small scratch underneath ..; ordrng 1 WPW10535709 (cooktop)
Ramon H.
GAS APPLIANCE WHIRLPOOL n/a cx needs main control does not wish proceede
Oriale P.
WASHER MAYTAG MHWZ400TQ02 "fiund mold growing on door gasket, cust wants to replace part. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10111435 (bellow)"
Oriale P.
FREEZER WHIRLPOOL WRF532SMBM00 "found bottom freezer door broken off side rails, needs parts repaced. cust will call whirpool for policy adjustment to cover parts. if cust call back please order 12977869SQ door 2 of WPW10661886 screw, WPW10358073 handle, 2 of WPW10120018 rails. allow 6 weeks to schedule appt for door to arrive.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KRMF706ESS01 tech found ice on refer evap will repair per Technical Service Pointer #: W11092686Eq1-no q2-no no sigh due to cv 19; ordrng 2 67006425 (screw)s and 2 W11456069 (clamp)s and 1 212643 (sealer-gum) and 2 WPW10339879 (tie-wire)s
Rose K.
OVEN WHIRLPOOL WOS51EC0HS01 replaced ui board main control and blower WR8EAR8NL2 q1no q2no no sign covid19
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 pre i id parts due to out stock; ordrng 1 W11236851 (damper) and 1 W10316760 (thermistor) and 1 W11035841 (control)
Larry G.
WASHER AMANA NTW4516FW3 q1no-q2no--no sign covid-19--lost power before it started to agitate then came back on about 4 hours later.---replaced main control and recalibrated
Ramon H.
REFRIGERATOR JENN-AIR JF42NXFXDW04 cx ice maker was not connected properly reconnected adntestde working good
Larry G.
DRYER MAYTAG WGD4800BQ1 q1no-q2no--no sign covid19--replaced worn rollers/belt kit and tested for correct operation.; used 1 4392065 (REPAI KIT) from stock
Oriale P.
DRYER MAYTAG MGDB755DW2 "replaced broken door handle, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
WASHER AMANA NTW4516FW3 "chk and test washer chk temp and all test good. no error codes and water connections are correct, would not dup any problems.q1-no q2-nono sign due to cv 19"
Jorge A.
DISHWASHER WHIRLPOOL KDTE304DSS0 "q1-no, q2-no nosign duetocovid 19, i ran testall testedoutok"
Pablo V.
DISHWASHER AMANA ADB1400AGW1 found drain pump clogged remove botton panel unistall pump remove all trash installpump back test cycle fill drain ok request completed
Oriale P.
FREEZER WHIRLPOOL WRS588FIHZ00 unable to remove bottom self for drawer because adjust level platform is to close to lower level & does not allow to lift up to remove. called tech line took pics of freezer. unit is working normally sr #7728293983
Larry G.
REFRIGERATOR MAYTAG MFW2055FRZ00 q1no-q2no-no sign covis19---6f in fc and 43f in rc---has full frost pattern and supply air coming into rc. bottom of right door defective not closing all the way; ordrng 1 LW10858417 (dor-fip) and 1 WPW10464673 (motor-evap) and 1 4317943 (icemaker only) and 1 WPW10612925 (name badge)
Victor B.
WASHER WHIRLPOOL WTW4816FW2 "everyhting working propertly, i explained to male about the filling that this machine doesn't get as much water as the old ones he said he didn't receive th user guide, i ask him to call whirlpool to get a copy,.q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
RANGE WHIRLPOOL WVU57UC0FS0 "found glass disply falling of cntrl panel held on by glue pads only needs parst replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11432212 (glass)"
Larry G.
WASHER WHIRLPOOL WTW7500GC2 "q1no-q2no-no signcovid19--no fualt codes..tested washer through test cycle for correct agitation,wash and spin. test with load through rinse and spin--unit working ok."
Larry G.
WASHER MAYTAG MVWB765FC3 q1no-q2no-no sign-covid19---no hot water entering washer on test cycle #2--replaced defective valve and recal. tested for correct fill of hot/cold water.; used 1 W11165546 (WATER VALVE) from stock
Jorge A.
LAUNDRY CENTER WHIRLPOOL WFW85HEFC1 "q1-no,q2-no,no sign due to covid 19, i installed new user for proper function all tesred out ok."
Pablo V.
DRYER WHIRLPOOL GGQ8811PW0 replace thermal fuse and cut off run test heat ok request completed Q1no Q2no nosign covid 19
Larry G.
MICROWAVE WHIRLPOOL WMH53520CS2 q1no-q2no-no sign covid19--blown fuse and defective door switches.; ordrng 1 W10138793 (fuse) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock) and 1 W10269460 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 W10766544 (knob)
Rose K.
WASHER MAYTAG MHW6630HC0 removed object from water pump cust also needs to have drain cleaned q1no q2no no sign covid19
Ramon H.
REFRIGERATOR JENN-AIR JS42PPDUDE01 replaced filter housing stoppped water from spraying out CALLED TP AUTHO# IS JR8UL00NL2
Jonathan H.
MICROWAVE JENN-AIR JMW2427DS02 reset the controls and ran unit 3x no issues no noise no problem all tested fine q1q2 no no sig covid19 protocol
Sarkis M.
RANGE WHIRLPOOL JJW9830DDS q1 q2 no no sing c19 need lamp assy parts no longer avlb to repar file #42318688
Jonathan H.
LAUNDRY CENTER MAYTAG MVWB835DW0 unit needs ui and board ordering parst q1q2 no no sig covid19 protocol ; ordrng 1 W11100602 (board) and 1 W10861510 (ui)
Ramon H.
LAUNDRY CENTER WHIRLPOOL MED8630HW replaced main control and fuse testedc working good CALLED TP FOR AUTHO # IS MR8QY00NL2
Francisco J.
DISHWASHER WHIRLPOOL JDTSS244GL the dishwasher is working properly the water drains out properly all the way to the airgap then from the airgap to the garbage disposal it backs upq1.noq2.nono signature due to covid19
Francisco J.
RANGE JENN-AIR JGRP548HL00 customers complaint is that whenever the oven finished it beeped and sometimes when we tried to bake it wont start explained the beeping is when it finishes and the reason that it wont start sometimes is because the combinmation she was using was not right ex broil and 350 wont work but broil and broil high will work i refered her to her manual .q1.noq2.nono signature due to covid19
Francis C.
REFRIGERATOR KITCHENAID KSRA25ILSS03 "Compliant leaking water FFC , I installed a heat pro also I clean up ."
Jonathan H.
OVEN WHIRLPOOL WOS51EC0HS00 "q1q2 no no sig covid19 protocol unit user interface was not allowing light to engage reset the controsl and re input the remote controls from ui and wifi, tested unit no furtehr issues all tested ok."
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sign due to covid 19 cx had stuch freezer adjusted temp
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "cust says water dispenser makes alot of noise when using, called tech line, needs regulator to reduse water pressure but cust has braded water supply lines to fridge, cust needs to replace line with pex or copper tubing to install regulator. please order part#w10786952 if cust call back. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
WASHER WHIRLPOOL WTW5000DW3 replaced main control repaired wire at water pump q1no q2no no sign covid19
Edi C.
DISHWASHER WHIRLPOOL KUDP02CRBL2 foudn bad bad wash motor and arm call insurance denied claim they will call customer withng 2 days q1nq2n no signature per covid19
Raymond J.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "tech tested water dispenser and found no water, tech removed dispenser and installed again and water working fine now.all test good.q1-no q2-no no sign due to cv 19"
Rose K.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 replaced main control board q1no q2no no sign covid19
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 helper done
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 need to order the actuator tested the capacitor 59 mfd tested v 120 vfills just does not wash or spinchecked error codes they recently replaced the cntrl and the latch its an actuator problem nowoffice phone 323 2846780gave customer quote
Pablo V.
REFRIGERATOR WHIRLPOOL WRT111SFDM02 found gasket not in place fron last repair install gasket in place test seal ok request completed Q1no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KBFS20EVMS6 unit needed gasket heated up and also needed the humidity control selcted for humidty buildup on the mullion all tested fine charged service charge via cc q1q2 no no signature covid19 protocol
Ramon H.
RANGE WHIRLPOOL WEG745H0FS0 replaced grate and knobs tested reset main control tested working good CALL TP FOR AUTHO # IS WR6MVR6XPL2
Pablo V.
RANGE-GAS WHIRLPOOL WFG505M0BS2 found wire conector loose remove backpanel install spark module in place test ok request completed Q1no Q2no no sign covid 19
Jorge A.
DISHWASHER MAYTAG MDB4949SDM2 "q1-no,q2-no, no sign due to covid 19, i ifound control board shorted out need to order new , customer decdlined"
Sarkis M.
REFRIGERATOR JENN-AIR JS48NXFXDE01 q1 q2 no no sing c19 ice maker activating fill tub not frozen i.m valv activating no water caming in to i.m inst customer to ck water suplp
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS02 "customer has the door, ordered UI.q1 no q2 no.; ordrng 1 W11330486 (UI)"
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "replaced compressor per jeremy request it wasn't working and empty on freon, box was open didn't work -re-ordered compressor assembly; ordrng 1 W11025999 (compressor) and 1 W11131873 (orion) and 1 W11333076 (main board)"
Jorge A.
WASHER WHIRLPOOL WFW5620HW0 "q1-no,q2-no, no sign due to covbid 19, i need to order 2 parts due to pf error code.; ordrng 1 W11319991 (console) and 1 W11322903 (ccu)"
Larry G.
WASHER MAYTAG MVWC565FW2 q1no-q2no-no sign-cov19--f0e5---leveled washer and recalibrated. ran load on rinse and spin--unit is spinning ok.
Oriale P.
WASHER WHIRLPOOL WTW4855HW1 "tighten loose agitator bolt, ran test in diagnostic working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"