Local Reviews
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Robert S.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Freezer temp 0f refrigerator temp 38f. There is no water or ice in the ice maker mold. dispenser and tube heater have voltage. Performed diagnostics with ice maker fill test and water flowed with the door tubing disconnected ordering the freezer door.. tubing frozen in the door.Authorization#wmoocmonl2. Allow 2 counts; ordrng 1 LW11026428 (door) and 1 2ndman (2ndman)
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "replaced thermistor main cntrl board & fan scroll, needs 24hr to cool, call completed"
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 req afternoon need to collect full ammount unit needs new watervalve; ordrng 1 WPW10420083 and 1 W11346623
Oriale P.
WASHER WHIRLPOOL MVWB835DW4 "removed key stuck between wash plate & metal zipper from drain pump, ran test & recalibrated, working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FMDM01 door handle broke; ordrng 1 W10806512 (handle)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to no ice , i installed new ice,aker/valve and control for proper op."
Pablo V.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 replace drawer kit run test ok request completed
Chris Z.
DISHWASHER KITCHENAID KDTM354DSS4 replaced old version rails.. unit is covered under scode w11296667
Larry G.
WASHER MAYTAG MVWB835DW1 "f3-e2,,f0-e5,,,f9-e2,,,water under inlet valve. burnt valve harness,main control, and user interface.; ordrng 1 W11024149 (cntrl-elec) and 1 W11193817 (harns-wire) and 1 W11165546 (valve) and 1 W10861510 (console)"
Pablo V.
DISHWASHER KITCHENAID KDTM354DSS5 replace panel run testok request completed
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS00 defective gasket causing all the condensation in teh unit ordering gaskets will replace next week; ordrng 2 W10832386 (gasket)s and 2 W10846057 (gasket)s and 1 W10407216 (gasket)
Francis C.
WASHER MAYTAG MHW8630HC0 "Complaint leaking water , found bad dispenser and motor dispenser detergent , now its ok tested fine"
Edi C.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer prefer am advise dispatch will confirm bad magnets at ice dispencer door; ordrng 1 WPW10120008 (pan-ice) and 1 W10184030 (arm-dispsr) and 1 W11175810 (magnet) and 1 W10121004 (housing) and 1 W10121002 (magnet-dor)
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 installed the new ice bucket door as instructed by tech support
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 water not going thru valve -ordered; ordrng 1 W11346622 (reservoir.)
Victor B.
WASHER WHIRLPOOL MVWB765FW3 F5E2- lid not locking-replaced lock that was send test good.
Oriale P.
REFRIGERATOR MAYTAG MFC2061KES7 "removed debris from pee trap duck bill causing ice build up, cleared pee trap, working ok."
Jorge A.
REFRIGERATOR KITCHENAID KBFS25ECBL00 "Due to not cooling , i replaced compressor, dryer, and coupler for repair added 5.oz freon."
Jorge A.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 Due to making some adjustment in control board and reset the icemaker unit is back working . customer need to re-imburstment for icemaker
Raymond J.
DISHWASHER WHIRLPOOL WDF330PAHS3 "cx compl dishwasher not cleaning, tech chk and test diahwasher, put through test and all test good. no error code and water pressure is fine. cx needs to add dry aide."
Raymond J.
DRYER WHIRLPOOL WGD4815EW2 "repl drum , all test good"
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Found washer in control lock mode. Removed control lock and tested operation in diagnostics step 12.
Larry G.
WASHER WHIRLPOOL WTW5000DW2 f8-e1---adjust fill hose and valve recalibrated. ran manual test for correct operation.unit is performing correctly.
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Due to no icemaker works , i installed new icemaker and valve for proper"
Sarkis M.
RANGE JENN-AIR JGRP436WP02 auth#jmohp00apl1need door skin; ordrng 1 W11114791 (door glass) and 1 WPW10159578 (NAMEPLATE) and 1 WPW10145766 (vent)
Oriale P.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "replaced main cntrl board & all led lights on fridge, all light are now on & working"
Victor B.
WASHER WHIRLPOOL WTW4816FW2 put on test everything working fine
Francis C.
REFRIGERATOR KITCHENAID KSSC42FKS01 Training Completed
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 leveled door and explained about the moist inside the containers and inside plastic bags
Oriale P.
WASHER WHIRLPOOL MHW6630HW "water valves were not completly open causing long fill error, turned valves all the way open also advised cust to use less detergent, ran test workng ok."
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 found freezer door not closing all the way causing frost buid up had door adjusted
Oriale P.
WASHER MAYTAG MVWB835DW4 "replaced bad inlet valve with f-0 e-4 & f-3 e-2 temp errors, also advised cust to check dispenser to clean regularly, ran test in diagnostics, working ok. cust has service contract dispatch#swpma1a3b660-1; used 1 W11165546 (WATER VALVE) from stock"
Pablo V.
FREEZER WHIRLPOOL W5TXEWFWQ01 replace bimetal and control run test ok reuest completed
Jorge A.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Due to not making ice, i found kink line in back of water fill hose now all tested out ok"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found fridge packed all the way in the freezer as well as in fridge area.unit itself works fine as far as i know
Sarkis M.
REFRIGERATOR KITCHENAID KSSC36QTS02 i.m tub was frozen defrosred ckd working ok
Robert S.
WASHER WHIRLPOOL CAE2745FQ0 Replaced the lid latch and tested operation.
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Due to not coo;ing, i did vacuum and charged 5.0 freon, found no leak, cust. will forward updted with me."
Raymond J.
REFRIGERATOR KITCHENAID KUIX305ESS1 "tch found control, working intermittly cx will consider repairrecall...."
Larry G.
DRYER WHIRLPOOL NGD4655EW2 temperature cycling at 115 and 170...let run 25 minuntes. vent is clear.unit is working at manufactures specifcations..
Jorge A.
DRYER WHIRLPOOL WGD8800YC0 "Due to noisy , i cleaned the dust and lint for proper fucntion."
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaced main control, all test good"
Jonathan H.
WASHER MAYTAG MVWB835DW4 unit clutch and motor grinding on the pan underneath replaced parst and informed teh customer of the pan underneath no further noises but they can also elevate unit for future so the tub dosnt sag too low to come into contact again like it did before. autho- mmnir00nl2
Ramon H.
LAUNDRY CENTER MAYTAG MVWB955FW0 cx overloading washer also using in commercial setting recalibrated and tested washer working nornal
Oriale P.
WASHER WHIRLPOOL WTW5100VQ0 "replaced broken counterweight spring & agitator dogs, ran test working ok."
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Loose connector at poer cord to range harness. Secured the connection and tested operation.
Francisco J.
WASHER WHIRLPOOL CAE2743BQ0 the washer complain was that there was a sound of water they are referring to the liquid thats inside the tub .no problems to the washer
Ramon H.
REFRIGERATOR KITCHENAID KRMF706EBS01 advised cx to lower water pessure cx concerned with drip after calling for water also ice bucket freezing up cuased by pressure being to high
Ramon H.
COOKTOP MAYTAG MGC7536WS00 cx had flame automatcilly coming from cook top need to call safety
Oriale P.
OVEN WHIRLPOOL CWG3100AAS13 "found gas line disconnected from underneath unit, reconnected for cust, ran test working ok. advised cust to turn on oven at 350 for 1 hr to allow burn off of particals & stains."
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 issue with lid lock assembly fixed issue with ignitor for heater as well for dryer tested unit no furtehr issues all tested fine door switch lid locks working fine ran diag and unit calibrated now
Oriale P.
DRYER AMANA NGD4655EW2 "removed lint ball from exuast pipe inside dryer causing obtruction & poor air flow, ran test working ok."
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "found cushion padding underneath washer causing off balance, removed cushion pads, ran test with load working ok"
Oriale P.
DRYER MAYTAG MGDB835DC4 "cust was unaware of how to start unit, advised cust do not push start button only need to lay finger on start button & unit starts. ran test in diagnostics, working ok."
Chris Z.
RANGE WHIRLPOOL WFG320M0BW2 replaced broken sparkmodual and now unit doesnt continuously spark
Jonathan H.
WASHER MAYTAG MVWC565FW1 "error code for thermister inlet for water temp was off, i checked the connector and it was plugged in but pinched wire on black wire to the main board from thermister fixed wirinning and tested unit no furthr issues"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "unit needed freezer door realigned the door cams not aligned and door leaking cold air, comndensation on top right i removed ice and fixed gaket heated gasket back to right psoition and door now sealing no furtehr issues"
Edi C.
REFRIGERATOR MAYTAG PTB1953GRW Customer complaint not cooling : found compressor not working at all try to get back not respond customer decided to go buy new onw
Ramon H.
REFRIGERATOR KITCHENAID KBSD602ESS00 cx has leak in freezer side door stop cx does not wish to proceede
Jaime G.
RANGE WHIRLPOOL WEG750H0HZ0 found a leak on one of the lines coming out of the regulator to the oven. the rest checked ok
Larry G.
REFRIGERATOR WHIRLPOOL WRS970CIDH replaced thermistor and scroll fan assembly.unit is starting to cool. rc fan running.
Francisco J.
REFRIGERATOR WHIRLPOOL ABR2227FES the temperatures were not at the right temp cx had the freezer at the warmest setting therefore it was melting the food and the fresh food section was warm too i adjusted the temperatures to the refrigerator.
Larry G.
DRYER WHIRLPOOL WGD5000DW3 loose white wire on coil. repaired and tested for correct operation. exhaust vent also needs to be cleaned
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 replaced rc fan assembly. fans and compressor are running.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer temperature is 4f refrigerator top shelf 27f mid shelf 33f crisper bin 34f while set on 2nd setting. Ordering diffuser and main control.; ordrng 1 W11317276 (diffuser) and 1 W11174836 (control)
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "upon return tech found small amount of frost at front center of fzr, tech replaced door after completly sealing cabnet, all test good, fzr door has slighty different texture, cx noticed and was not happy"
Francisco J.
OVEN MAYTAG CWE5800ACB25 replaced the hinges to the oven its working properly now ...also replaced the oven lightautho for 2x labor #mmnkz00xl2
Victor B.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works
Jonathan H.
DRYER WHIRLPOOL WGD560LHW0 unit shut off when i turned it on im ordering boards but also will checked for wiring thats shorted out next visit; ordrng 1 W11331267 (board) and 1 W11378949 (board)
Victor B.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works
Sarkis M.
HOOD KITCHENAID KVUB606DSS3 fan blad broken auth#kmnqfmnnl2; ordrng 1 W11035826 (blower motor)
Jaime G.
WASHER WHIRLPOOL CAE2745FQ0 found devri in the drain pump had it removed washer ok
Jonathan H.
STOVE MAYTAG n/a unit needs new motor; ordrng 1 WPW10291577 (board)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "tech replaced faughty control board that was not allowing compressor to shut off, all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "tech found compressor still running when display showes off, tesh repl control and all test good"
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "tech repaired crooked burner knod that was not reading correctly, all test good"
Edi C.
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 Customer complaint noisy dryer : found bad blower wheel and motor replaced it run diagnose test all components tested ok to manufactory specifics.autho double labor wmnwn00xpl2
Victor B.
WASHER WHIRLPOOL MVWB835DW3 lid broken put under s-code;-replaced test good
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 FOUND FROST BULID UP ON BACK ICE BOX AND ICE MAKER VERY SLOW ORDERED PARTS. PER CUSTOMER TO BE BACK FRIDAY 10/25/19; ordrng 1 W10847563 (box) and 1 W11126056 (adapter) and 1 W11294907 (IM)
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 replaced main control and tested for bake and broil operations. unit working ok
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 "found temperature @ 38 in the fridge. so, had installed the new harness.will have to wait @ 48 hours and see the results"
Francis C.
FREEZER KITCHENAID KBFN502ESS02 "Ccomplaint door wont closing properly , found damaged door hinges , replaced both sides , now its ok tested fine"
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "KMICO00APL1 , freezer light burn out, ice maker fan not running fast enought and f.f. evap. thermistor open replaced ledlight, fan assembly main board and ice maker fan motor"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 customer had filter stuck took a bit to unstuck the filter the one the customer uses is not an original whirlpool part but aftermarket explained to customer that he has to buy original parts so he wont have trouble taking the filter out becaue the one on here has a bit of a different shape to it.adjusted doors.
Oriale P.
DRYER MAYTAG MGDC465HW0 "found drum seal off drum, reinstalled seal to drum with adhesive, tested working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 unit needs new sensors and damper door; ordrng 1 W11164593 (diffuser) and 1 W10316760 (thermistor) and 1 W10316760 (thermistor)
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced defective front panel and adjust door so it will close correctly..cycle tested through test cycle. unit is working ok.
Sarkis M.
OVEN WHIRLPOOL WFG525S0HS1 INSTALLED DOOR HINGES CKD WORKING OK
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 arrived and saw alot of moisture in the freezer and the fresh food section there big gaps on the both top and lower gaskets customer said the intalled removed the door when installing to place fridge inside home the doors were placed on right cleaned up all the frost inside the freezer and fresh food section and fixed the warped gaskets..completed .
Jorge A.
DISHWASHER KITCHENAID KDTE204GPS0 "Due to rail coming all the way out, i adjusted the front feet from the diswasher for proper op."
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Due to not closing right , i adjusted he doors for proper fucntion."
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 installed the new ice maker its module was shorted and found a laeky water valve
Jorge A.
ICEMAKER KITCHENAID n/a "Due to not making ice, I did cleaned the condenser unit and rest the thw whole unit for proper function"
Edi C.
DISHWASHER WHIRLPOOL GU2475XTVY1 Customer complaint leaking : rund diagnose test did not leak but door seal seen worn out customer declined estimate for door seal and labor
Sarkis M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 not draining clean drain pump ckd working ok
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 cx was just overloading it and not slecting correct cycle.. i also advvised to turn up spin speed to help wringing clothes out
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to not cooling in fresh food side, i insatlled new sensor assy. For proper function in fresh food section frost coming out to evaporator. defrost some ice also all tested out ok; used 1 W11087438 (MOTOR-EVAP) from stock"
Robert S.
DRYER MAYTAG MGD7100DC0 Replaced the dryer inner door assembly and tested operation.
Robert S.
REFRIGERATOR GLADIATOR GARF30FDGB00 Unit is located in a drug and alcohol facility. Defrost thermistor is reading 2k ohms so unit will not defrost. estimate to repair is 264.12 will need part# wpw10383615. Located at Southern California Drug and Alcohol Program which is a business. Called the trade partner team to document.
Chris Z.
MICROWAVE KITCHENAID KEMS308SSS05 found loose connection so i reconnected wire and now unnit is working proporly..
Chris Z.
WASHER MAYTAG MHW5500FC0 repalced userinterface and now unit responds to selections
Edi C.
WASHER WHIRLPOOL WTW8500BW0 found bad valves leaking custogmer declined estimate
Oriale P.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "found ice maker arm stuck in up position, posible food blocking arm from coming down advised cust to keep ice maker area clear, tested harvest ice maker is working ok."
Sarkis M.
OVEN WHIRLPOOL KEBC278KSS03 auth#ec94752l2.0 customer saying oven is sparking i pulled out ckd oven working normal at this time unable verifed complaint
Raymond J.
RANGE KITCHENAID KSGG700ESS1 "tech replaced only one light socket and the light buld ont the other, tech called offic on 10/9 and was told only charge for parts. all test good"
Robert S.
REFRIGERATOR WHIRLPOOL GSF26C5EXB02 Replaced the freezer door and tested the dispenser.
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 ice maker making too much ice needs part replaced.; ordrng 1 W10884390 (icemaker)
Pablo V.
REFRIGERATOR KITCHENAID KRFF707ESS01 replace controlboard harness/fan run test ok request completed
Pablo V.
DISHWASHER KITCHENAID KDFE104HPS0 run test dish washer cycle no problem found instruc customer how unit works that need hot water theamount of detergent and rinse aid for better result test fill wash drain ok dish washer workning the way it was designed request completed
Pablo V.
WASHER MAYTAG MHW5630HW0 auth # mmnlj00nl2 replace dispenser and hot/cold valve run test no leaks request completed
Jonathan H.
DRYER MAYTAG MGDC465HW0 noise was from coins possibly or loose side panel i removed the units front and top and removed the baffles found obstruction in between if callback we can comeback and order parts but she will have a video recording if issue happens gain
Ramon H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 cx mullion was loose tighten down and tested working good
Robert S.
WASHER WHIRLPOOL WTW8500BW0 Replaced the inlet water valve and tested operation.
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS00 cx needs thermistor; ordrng 1 wpw10277799 (thermistor)
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 fixed the harness was not connected the harness from the board to the ignitor oven is working properly the light bulb is out too showed customer how it replaces ..ds the bulb..; ordrng 1 DSW10888179 (light bulb)
Edi C.
WASHER MAYTAG MVWB865GW0 Customer complaint not working : found bad control and touch panel customer had replaced it run diagnose test with load all components tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR KITCHENAID KRFC302ESS00 checked the service pointer did notice that the basket was not sitting on right also the ice drawer is not sitting on right ordering the silicone to do the job .refered to the serrvice pointer provided by the email they sent me service pointer : W10758831; ordrng 1 W10841140 (adhesive) and 1 WPW10170835 (glide ice pan) and 1 WPW10170836 (glide)
Francis C.
REFRIGERATOR KITCHENAID KUIO18NNZS2 "Installed condensor motor , now its working ok tested fine , customer need to wait 24hrs for a good cooling performing , i gave to a customer my cell number to call if she had any questions"
Larry G.
OVEN WHIRLPOOL WFC150M0EB3 replaced broken glass on door and tested for correct opening/closeing of door.
Chris Z.
WASHER WHIRLPOOL MVWC565FW0 replaced it with magicbox part and now unit is able to spin freely.. unit needed new hub due to it being stripped
Ramon H.
WASHER WHIRLPOOL CET9100GQ0 cx needs drain pump; ordrng 1 WPW10730972 (pump)
Edi C.
WASHER MAYTAG MVWB980BG0 Customer complaint noisy : found bad bearing ordering part for customer; ordrng 1 W10435302 (bearing)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 need to defrost and replace sensors; ordrng 1 W10316760 and 1 WPW10384183 and 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
Ramon H.
DRYER MAYTAG MGDB765FW0 check dryer working good tested and recalibrated
Jaime G.
REFRIGERATOR MAYTAG MBR1956KES found ice maker cycling and is not connected; ordrng 1 WPW10128551 (motor evap)
Sarkis M.
REFRIGERATOR JENN-AIR JF42NXFDE02 auth#jmn1w00al2 installed compressor ckd working ok
Sarkis M.
DISHWASHER KITCHENAID KDTE104EBL1 authorization # s22916 installed track unit ckd working ok
Rose K.
RANGE AMANA AGR5330BAS3 replaced manifold abd bunner heads
Rose K.
WASHER WHIRLPOOL WTW4955HW1 replaced main control board
Rose K.
REFRIGERATOR MAYTAG MFF2558DEE00 replaced main board
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "tech repaired dispenser door that kept popping open, all test good"
Chris Z.
WASHER MAYTAG MVWB850YW1 unable to remove spin basket due to the shaft being fused... willl need a new basket now to complete job; ordrng 1 W10549509 (basket)
Raymond J.
STOVE WHIRLPOOL WEGS15S0F52 "tch repaired gas valve that was work intermittly due to wire touch bottom drawer, all test good"
Rose K.
DRYER MAYTAG MGDB835DW4 ran dryer explained wrinkle gaurd no error codes
Jaime G.
WASHER WHIRLPOOL MVWC465HW2 found washing machine working normalcustomer expects more water coming in. just like the old models for which i explained the difference in functions
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 repl top trim on range door and all test good
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "repl broken trim, all test good"
Victor B.
WASHER WHIRLPOOL WFW6620HW0 "console not responding only the power,-ordered console needs helper,2nd man auth.#wmmpummnl2; ordrng 1 W11319991 (cntrl-elec) and 1 washerhelper (washing machine helper) and 1 W11322905 (cntrl-elec)"
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502EPA02 kmmyfmmnl2 trelpaced parts and tested unit no further issues its cooling i charged and no leaks all tested ok
Victor B.
WASHER WHIRLPOOL MVWB765FW2 a sheet stuck in agitator. -removed sheet
Victor B.
REFRIGERATOR MAYTAG MFI2269FRZ03 water valve dripping where hose join valve-repalced valve and water reservoir no more leaks.
Victor B.
WASHER WHIRLPOOL WGTLV27FW0 drain pump not moving-replaced test good
Oriale P.
DRYER MAYTAG MGDB765FW0 "cust was having problems starting dryer, showed cust to only lay finger on start button not to push, dryer starts, ran test in diagnostics working ok."
Oriale P.
DISHWASHER KITCHENAID KDFE104HWH0 "made adjustment to upper rack sticking out too far causing door to open in mid cycle, ran test working ok"
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "unit door wont close properly hinge allowing water to leak out corners, ordering parts will return this week; ordrng 1 wpw10274902 (pnl)"
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "tech found panel teim detaching from glass, tech repaired and all test good"
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "tech found door not closing due to door being set on wrong pin, tech repaired and all test good"
Chris Z.
FREEZER WHIRLPOOL WRT518SZFM00 unit needs washers to rais door and a new door due to previous tech melting the gaskets; ordrng 4 WP489467s and 1 LW10803965 (dor-fip)
Jonathan H.
OVEN JENN-AIR JMW2430DB02 unit thermostat needed reset fixed thermostat and tested elements all tested fine no furtehr issues
Pablo V.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 found frezeer door with a big gap on top ice frost lift with washer test no more gap request completed; used 3 WP487576 (WASHER) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 sr # 7726139821 call tech support for help on diagnosed unit need a new control after the control we would lnow if thecompresor is good; ordrng 1 WPW10226427 (control) and 1 W11035835 (control)
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 unit was working proporly when i arrived
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that refrigerator was set at 33f and her son came over and raised the temperature to 37f. Temperatures are normal at this time for both sections.
Pablo V.
DISHWASHER WHIRLPOOL IDT930SAGX0 found gasket off track install back in place run test no leaks seal good request completed
Oriale P.
MICROWAVE WHIRLPOOL WMH53521HZ "found hood light always on unable to turn off, unit has issue in cntrl causing light to remain on. unit is working & heating ok. cust declined repair est. whirlpool only covering trip & diag auth#wmm2hmlwl1"
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Replaced the refrigerator door gasket and the crisper track.
Larry G.
REFRIGERATOR KITCHENAID KSSC48FMS01 replaced main control and tested for compressor operation. unit working ok
Rose K.
DISHWASHER WHIRLPOOL WDT730PAHZ0 installed new end cap on top rail
Chris Z.
COMPACTOR KITCHENAID KTTS505ESS0 spring on switch was missing so i replaced with new assemblly now unit works
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs power supply and main control.....s code parts per Jermey this call is related to last call no service call; ordrng 1 WPW10675033 (main control) and 1 WPW10624574 (power supply)
Ramon H.
REFRIGERATOR KITCHENAID KRFC302ESS02 found ice maker unplugged plugged in tested working good
Ramon H.
DISHWASHER KITCHENAID KDTM704ESS3 cx door link was coming off took door apart and tighten link properly tested working good
Jaime G.
REFRIGERATOR FD WHIRLPOOL WRF560SEYM02 found ice makers arm disconnected. had it reinstalled
Larry G.
REFRIGERATOR KITCHENAID WRV986FDEM01 replaced led board and fc fan motor assemblt. tested for correct operation.
Edi C.
DISHWASHER JENN-AIR JDTSS246GL0 Customer complaint not drainning : found problemn with garbage disposal clog clear it run diagnose test dish washer tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR JENN-AIR JF42NXFXDE02 assisted ec completed..
Sarkis M.
RANGE JENN-AIR JDRP548WP03 rs wt qn; schdld next appmnt for 10/17 THU !
Francisco J.
OVEN JENN-AIR JJW3430IL00 checked the oven for the cx for any error codes cx asked me to check since he has been having problems with all her jenn air appliances calibrated the oven temperature she just bought the unit completed
Larry G.
WASHER WHIRLPOOL MVWX655DW1 arm broken on shifter. replaced and tested for correct operation.; used 1 W10913953 (SHIFTER) from stock
Edi C.
M/W OTR JENN-AIR JMV8208CS-2 jmmuvmmapl2 autho for dobule labor replaced interlock all tested ok to manufactory specific.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 same prablm adj compressor tub to stop nois
Francis C.
RANGE JENN-AIR JDRP548WP03 "Training completed , unit infected with roaches , tech will call whirpool and report the isue"
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 unit just needed to be calibrated and i also replaced the rusting trey
Chris Z.
OVEN WHIRLPOOL RS696PXGQ8 unit has a bad userinterface and is nla
Ramon H.
FREEZER KITCHENAID KRMF706ESS01 cx possibly losing power from outlet advised cx to switch outlets at this time
Pablo V.
DRYER WHIRLPOOL WGD5620HW0 found loose blower install back in place run test a cycle no more noise request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 not dispencing ice replacedyoke ice dispencer that customer had. now delivery ice.
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "checked compressor & condenser fan behinfd fridge, unable to verify noise issue, freezer & ff section temps ok, working normally."
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found lots of frost all over the freezer ordered parts; ordrng 1 wpw10384183 (thermister)
Sarkis M.
WASHER WHIRLPOOL WFW95HEDC0 i was helper qn colekt from customer for 2nd man and orderd tub going to get auth for dobl labor
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "found frost build up in ff section, needs parts replaced.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11172798 (main cntrl)"
Oriale P.
WASHER MAYTAG MHW5500FW1 "replaced broken pressure hose causing f-3 e-1 error & removed debris from drain pump, ran test working ok.; used 1 W11044559 (HOSE) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 repair legs instruc customerhow refrigerator works temp found loose handle install in place request completed
Victor B.
DRYER MAYTAG MGDB765FC0 dents on panel and kick toe.replaced both.
Jorge A.
REFRIGERATOR KITCHENAID KBFC42FTS08 "Due to gasket broken , i nstalled these 2 new gasket for proper operation all tested out ok"
Oriale P.
WASHER MAYTAG MVWB865GC0 "found pressure hose not completley seated down on main cntrl board causing f-3 -e1 error, made repair to pressure hose, recalibrated ran test working ok."
Larry G.
WASHER WHIRLPOOL WTW5000DW1 "f8-e1,,,f5-e3,,,f0-e2,,,found hot water off. advised on using tap cold only...ran recalibrated and ran automatic cycle.unit is working ok."
Victor B.
REFRIGERATOR KITCHENAID KRFF305ESS00 replaced closer to both f.f. doors.
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to air leak at freezer to side, I heated the gasket around freezr cabinet for proper function."
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 Due to not closing right in freezer side i made same adjustment in the front feet of the refrigerator for better closing also cleaned the gasket.
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 WPW10192987 unit needs new mototr it blew out again customer very upset ordering; ordrng 1 WPW10192987
Edi C.
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint stain panel nto closing : replaced panel run diagnose test all components tessted ok to manufactory specifics. found spot of rust stain on top of cabinet cleaned went off.
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Leak in the sealed system. No dye present on any joints but there is dye in the system. Called the techline sr#7726138183 refrigerator will be put under review for replacement. Recharged the system for temp refrigeration.
Francis C.
FREEZER KITCHENAID KRMF606ESS01 "Complaint not cooling , found not freon on the system , found leak on low side , ordering refrigertor evaporator , returning back tomorrow to completed this job; ordrng 1 W11116006 (evaporator)"
Ramon H.
WASHER WHIRLPOOL MLG2000AWW cx has leak in dispenser cx doe s not wish to proceede
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "1 drawer track is mising the locke repalced both freezer drawer tracks. test good., also i explained the f.door with mullium and has a lock under the door, the needs that push to close"
Robert S.
REFRIGERATOR JENN-AIR JF42NXFXDE01 helper complete
Jorge A.
REFRIGERATOR KITCHENAID KRFC302EPA00 "Due to deffective part damper , need to be order for proper op.; ordrng 1 WPW10594329 (control) and 1 WPW10631452 (cntrl-elec)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 unit needs new valve ordering parts; ordrng 1 W11043013
Chris Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 replaced torn gasket with a new one
Edi C.
WASHER WHIRLPOOL WFW8300SW00 Customer complaint suds message : recall replaced pressure switch all compoents tested ok to manufactory specifics.
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 cx not dispensing water; ordrng 1 W11043013 (water valve)
Larry G.
MICROWAVE MAYTAG MMV4205DS1 no heat..replaced mag and cap/diode...tested for heat ok
Larry G.
MICROWAVE IKEA IMBS104GSS00 numbers not displaying correctly. needs display board.; ordrng 1 W11160286 (cntrl-elec) and 1 W10211972 (switch) and 1 W10211972 (switch) and 1 WP8205683 (interlock) and 1 W11160285 (panl-cntrl)
Oriale P.
DISHWASHER KITCHENAID KDTE204GPS0 "found rack failing off ,replaced broken upper rack rails, tested working ok. sp w11296667 - special project"
Francisco J.
REFRIGERATOR KITCHENAID KRFC704FSS00 replaced the icemaker to the unit checked diagnostic #97 and water is coming through to the icemaker also diagnostic#120 and icemaker would move a bit and get stuck replaced icemaker .; used 1 W10908391 (ICEMAKER) from stock
Larry G.
LAUNDRY CENTER WHIRLPOOL WTW8500DC5 f3-e2---no hot water coming in. cold ok--replaced defective inlt valve and tested for correct operation.
Edi C.
WASHER WHIRLPOOL WTW4955HW0 Customer complaint not working : found unit not reponding replaced parts run diagnose test all components tested ok to manufactory specifics. WMJ6XMIAPL1
Pablo V.
OVEN JENN-AIR JJW3830WS00 unit need a new panel customer is going to get an auth for the repair
Jonathan H.
REFRIGERATOR JENN-AIR JB36NXFXRE01 "ice maker assembly stuck the gears on the cam stuck in the middle of harvest, removed ice and ice maker, cycled and tested module uynit pushed out remoaing ice and filled no furtehr isuees all tested ok"
Jonathan H.
REFRIGERATOR KITCHENAID KSSO48QMW00 "issue with the defrost the cooling is fine unit was set for -10 in freezer so no leaks no uv dye anywhere up top or the evap area all else seems fine the defrost issue was the thermostat, if any issues call us back"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ found no light in the freezer no fan motor running due to a harness connetor not being connected all the way
Robert S.
DRYER MAYTAG MGD6630HC0 Checked the dryer and has vibration noise. Added sheet metal screw to housing to remove vibration.
Oriale P.
DRYER MAYTAG MGDX655DW2 "found time loose inside dryer head causing knob to to seat properly, reinstalled timer with knob working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 unit is now freezing items in FF bins and i tessted 30 degreese in there with my thermalcouple while the fridge was set to 45 degreese...; ordrng 1 WPW10196393 (damper control assy) and 1 W11043763 (cntrl-elec) and 1 W10884720 (harns-wire)
Robert S.
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 Auto diffuser is not closing refrigerator set at 44f temp measured at thermistor was 33f; schdld next appmnt for 10/18 FRI !
Chris Z.
LAUNDRY CENTER MAYTAG MVWB865GW0 unit needed needed new watervalves and so i repplaced and tested and all valves open. i aslo advised cx on how to best use the unit
Oriale P.
DISHWASHER KITCHENAID KDFE104HPS0 "removed debris clogging air trap causing poor draining, ran test working ok."
Francisco J.
WASHER MAYTAG MHW8200FC0 found not the washer the problem but there was a pants metal garment inide stuck in the dryer therefore when the clothes was tumbling it would rip the clothes and snap and cause a hole on the clothes ..reference # 7726138019 called techline to get guidance..
Oriale P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "door rubbing on bottom frame, realinged door hinge to allow door to close properly. checked door seals & temps all working ok."
Francisco J.
REFRIGERATOR KITCHENAID KFCS22EVMS1 customer fridge gasket are broken and icemaker is faulty also handles were loose just tightened them customer asked questions decided to buy a new fridge .
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replace bulb run test ok request completed
Jorge A.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 "Due to no ice making. I took the refrigeartor out and found no water coming from the valve of the wall , fromthe house. need to get plumbing to connect water or find the opening valve. customer ought house 4 months ago."
Jorge A.
WASHER MAYTAG MHW5630HC0 "Due to no powe , i need order parts, fo rproper op/; ordrng 1 W11325569 (cntrl-elec) and 1 W11322901 (cntrl-elec)"
Rose K.
REFRIGERATOR MAYTAG MFF2558DEE00 ordering new control board; ordrng 1 W10503278 (control board)
Oriale P.
WASHER WHIRLPOOL WTW5100VQ0 "found broken missing counterweight spring & tripped out agitator dogs, needs parts replaced; ordrng 1 285901 (spring) and 1 80040 (agitator dogs)"
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "found faughty door trim, ord parts; ordrng 1 WPW10310922 (trim-vent) and 1 WPW10618239 (hndle-door)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found door damanged; ordrng 1 W11307258 (dor-fip)
Ramon H.
KITCHEN WHIRLPOOL n/a REPLACED UI TESTED WORKING GOOD
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 frostaed up rc evap.; ordrng 1 W11033168 (harns-wire)
Robert S.
WASHER WHIRLPOOL WTW8500BW0 water valve not seating and dripping in the tub; ordrng 1 W10853723 (valve)
Robert S.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Leak in the sealed system at the condenser and heatloop lock ring connection. Repaired the leak evacuated and recharged the system.
Rose K.
RANGE WHIRLPOOL WFG320MOBS3 replaced front foot and adjusted rear feet
Jonathan H.
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 checked test 10 on diag and found the solenoid isnt switching on its own auto maticlly during tests when i reset the whole unit it seems to cool off and on for cooling in fresh food side when i hold the evap lines ordering parts cant tap into system just yet due to fact the unit wont cool at all if i opened system for uv dye drier so i will install nxt visit if cooling still dosnt seem suff.; ordrng 1 WPW10739408 (board) and 1 W11368839 (board) and 1 WPW10624574 (board) and 1 W10832994 (comp) and 1 W11036448 (valve electric)
Rose K.
DISHWASHER WHIRLPOOL WDT730PAHB0 replaced sensor and main board
Raymond J.
MICROWAVE WHIRLPOOL WMH31017HS3 "tech chk m/w and put level on it , all test good not bowing out"
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "tech found missing parts for burner and installed, all test good"
Oriale P.
RANGE IKEA IGL730CS0 "replaced main cntrl board & spark module, ran test working ok."
Larry G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 removed water supply from back of refer and the pressure is very low. needs to have repaired.cycled tested ice maker and it is working ok.
Robert S.
RANGE WHIRLPOOL WFG525S0HS1 D.s.i. board is not sparking ordering dsi board; ordrng 1 W11162730 (dsi board)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHB02 not dispensing any ice repair ice baket ckd
Larry G.
DRYER WHIRLPOOL WED75HEFW1 "replaced worn rollers,pulley, tested for normal noise..; used 1 4392067 (REPAI KIT) from stock"
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint not washing: found bad wash plate ordering for customer; ordrng 1 W10902814 (washplate)
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 s/r#-7725879850--infested with roaches.-says dont order any parts...advised customer.
Ramon H.
DISHWASHER JENN-AIR JDB1250AWS cx needs seal kit and tub rusting out tub not chageable
Victor B.
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 container treats are gone and also the rod-ordered both; ordrng 1 WP2188917 (shaft) and 1 WP2317273 (ice-contnr) and 1 W10823377 (mechanism delay)
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 replaced leveling foot
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 tech repaired bottom drawer that would not close due to being off hinge. all tst good
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 unit had harness issue with the ignitor orange cable terminal want attached properly the dsi board was sending power but wiring was pinched fixed tiring and terminal on the ignitor no further issues
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "tech repaired water filter cover, all test good"
Robert S.
REFRIGERATOR KITCHENAID KRFC704FBS01 Delivered the door bin.
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 unit need a new bulb; ordrng 1 W10888179 (bulb)
Chris Z.
WASHER WHIRLPOOL WTW5500XW0 unit has a bad bareing and isnt cost effective to fix.. quoted(996.80) collecting 109.95
Chris Z.
DRYER WHIRLPOOL WED7590FW0 found unplugged door switch
Francisco J.
DRYER MAYTAG MGD8630HW0 reference#7726125945 the unit has a service pointer f3e3 and its regarding the vent its over 20ft and has 90 bends on the line that is were the problem is at the air isnt flowing out properly...
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 checked the fridge and the freezer was working but air was not going down into the freshfood section drain line was clogged up and frozing the returns and chute air towerunclogged it .i alo ohmed out the resistor and the fan wa working
Rose K.
RANGE WHIRLPOOL MGR5720BDW ordered new bunners; ordrng 4 WP3412D024-26 (burnr-head)s
Francisco J.
WASHER MAYTAG MHW8630DHC0 explained to customer how the washer works and how there is nothing wrong with her machine the soap has to be ..she had quetions regarding why the machine uses little amounts of soap explained its concentrated now
Victor B.
WASHER WHIRLPOOL WFW5620HW0 "per female leaks and bang, error F0E2-oversuda showed to female and explained, and explained probably she put very heavy stuff that make it to bang and on the leak from oversud."
Victor B.
WASHER WHIRLPOOL WTW8000DW5 "error F3E2- water thermistor, per female not to fix the washer cause it'll be replace, her brother already choose the one they want."
Chris Z.
DRYER WHIRLPOOL WED7590FW1 no power; ordrng 1 W10909685 (fuse-thrml) and 1 W10919209 (panel-cntl) and 1 W10875486 (cntrl-elec) and 1 WP3397659 (block-term) and 1 279318 (terminal) and 1 2man
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 tech found new refer damanged and could not be repaired. tech found filter dryer tube damanged and leaking in cabnet. tech could not pull enough out to repair tech call w/p tech ling and no other options avil. # 7726128955
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "replaced faughty conpressor, all test good"
Rose K.
WASHER MAYTAG MVWB765FW3 replaced inlet valve; used 1 W11165546 (WATER VALVE) from stock
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 replaced front bunner holders and bunner heads; used 1 WPW10515455 (R & L front burner heads) from stock
Jaime G.
REFRIGERATOR AMANA AFI2539ERM01 found freezer door not closing all the wayadjusted the mullion heater bracket as well as the front fridges foot
Victor B.
DRYER MAYTAG MGDC465HW0 ignitor broken replaced now it gets hot.; used 1 279311 (IGNITOR) from stock
Larry G.
REFRIGERATOR WHIRLPOOL WRS970CIDH frosted rc evap.; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor)
Jorge A.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Due to noy cooling, i installed new compressor/ dryer /coupler and charged 5.5 oz. freon, i got double authorization..# kmhys00fl2; used 1 WPW10143759 (DRIER) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 cx needs harness and fan motoir; ordrng 1 WP2315549 (fan motor) and 1 W11366397 (harness)
Rose K.
DISHWASHER WHIRLPOOL WDT910SAYM2 ordered new adjusters paid in full; ordrng 1 W10712395 (adjuster)
Jorge A.
DRYER WHIRLPOOL WGD6620HW0 "Due to not heating, need to replaced ignitor for better function"
Robert S.
DRYER WHIRLPOOL WGD5000DW3 New home construction exterior dryer vent is not opening and the dryer is cycling on the safety thermostat.
Robert S.
MICROWAVE AMANA AMC4322GS0 sr#7726108500 called the techline microwave is non serviceable. Customer must call customer relations. Owner not present to pay for service call. Called trade partners for authorization for visit and was declined due to customer setting up service online.
Ramon H.
OVEN JENN-AIR JJW2730WS00 replaced board and panel control cx not getting 240 v called tp for labor autho jmm5y00dl2
Sarkis M.
DRYER WHIRLPOOL WGD5620HW0 no heat at all auth# wmmhvmmnl2 installed coil ckd working ok
Larry G.
REFRIGERATOR KITCHENAID KSSC48FMS01 compressor not turning on.. found 120 volts no dc voltage; ordrng 1 W10818296 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 chute allow air there was ice under ice container replaced chute assembly test good.
Chris Z.
RANGE WHIRLPOOL KGCU467VSS02 unit neeeds new spark moduals due to the continous sparking; ordrng 1 WPW10475147 (module-spk) and 4 WPW10116108 (module-spk)s
Francisco J.
OVEN MAYTAG CWE5800ACB25 need to order the hinges....; ordrng 2 74001984 (hinge door)s
Jaime G.
WASHER AMANA NTW4516FW3 found on arrival that customer found water backing up from the drain pump. washer ok
Sarkis M.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 bouble label auth#sc#s27311 installed evap cover ckd working ok
Pablo V.
LAUNDRY CENTER WHIRLPOOL GHW9100LW1 open the top and botton no water leak from washer test cycle no leaksfrom drain orfilling request completed
Pablo V.
DISHWASHER KITCHENAID KDTE334DSS0 d/w dont stop washing unit need a new control and new panel; ordrng 1 WPW10537414 (panel) and 1 W10866116 (control) and 1 WPW10653840 (latch)
Pablo V.
FREEZER WHIRLPOOL WRB322DMBW00 found a gap on the liner put adhesive aroiund test ok request completed; used 1 WP482338 (ADHESIVE) from stock
Victor B.
DISHWASHER MAYTAG DDB6769AWS3 "door lock, and pump not pumping very well, needs pump assembly and door lock-decline estimate."
Edi C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint not cooling : found wire going to compressor loose reconcected run diagnose test all components tested ok to manufactory specifics.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 cx possibly leaving door open advised cx to defrost no firther issues at this time
Larry G.
WASHER WHIRLPOOL WTW5000DW2 f5-e1--noise coming from pump to drain hose connector hitting on rear panel. adjust on tested on spin with pump on. unit working ok.
Ramon H.
WASHER AMANA NTW4605EW0 REPLACED ACUATOR AND MAIN CONTROL RECALIBRATED TESTED WORKING GOOD
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS588FIHB loud creaking sound icemaker installed i.m ckd working ok; used 1 W10873791 (ice maker) from stock
Victor B.
WASHER WHIRLPOOL MVWC565FW1 "main boarrd not responding, neither to turn it on at start button neither to put on test mode, replaced now worksi picked up from lloyt at warehouse.; used 1 W11162438 (CNTRL-ELEC) from stock"
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 mullium not reacing ordered mullium and pivot.; ordrng 1 W11177238 (rail-mulln) and 1 W11024160 (trim-brkr)
Sarkis M.
M/W OTR WHIRLPOOL WMH2175XVS2 need door
Robert S.
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 Replaced the main control board and tested oeration.
Rose K.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 ordered new compressor condensor fan was not connectedvc; ordrng 1 W10507884 (compressor)
Oriale P.
WASHER MAYTAG MVWB855DC3 replaced bad main cntrl & ui panel ran test in diagnostics working ok. s coded parts unit less than 5yrs old
Edi C.
OVEN WHIRLPOOL WFG975H0HZ0 Customer compaint not responding : found bad controls and bad burner nto releasing ordering part for customer; ordrng 1 W11280096 (panel control) and 1 W11284302 (control) and 1 WPW10279615 (valve-brnr)
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to no power in display uI, I reset the display UI board in order to work , now is back to fucntion."
Edi C.
DRYER WHIRLPOOL WGD6620HC0 pre id part f6e2 ordering part for customer; ordrng 1 W11368834 (control) and 1 W11351728 (display)
Jonathan H.
MICROWAVE WHIRLPOOL RMC305PDB1 removed unit the element was defective fized fuse in rear tested unit both elements heating up no furtehr issue
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 installed the new compressor. original compressor it was a low pumper
Jonathan H.
REFRIGERATOR WHIRLPOOL KFIS20XVMS2 "unit not sending power to the compressor or fans i checked lv board to reset but no operation into diagnostics or service mode, needs new board kit but board is discontinued called whirlpool trade partner to see if they have sub number for lv board they dont its discontinued i got ref number SR- 772608749813053103SP- board"
Pablo V.
REFRIGERATOR KITCHENAID KRFC302ESS02 instruc customer how to open the frezeer not fron the left end and just from the middle of the handle after openingfrom the middle no problem request completed
Edi C.
COOKTOP WHIRLPOOL WCG55US6HB00 Customer complaint counter over heating and oven not going all the way inside : found unit working to manufactory specifics but installation issue cook top not seating correctly call tech line 7726115050
Jorge A.
REFRIGERATOR WHIRLPOOL KSSC42QKS01 "Due to unit is not going to defrost, i will order parts for repair.and need to deforst ice.; ordrng 1 WP2006750 (heater) and 1 WPW10225581 (bi-metal thermo)"
Edi C.
FREEZER KITCHENAID KRFF707ESS01 "Customer complaint not coolint : found bad control customer declined , right now works with reset but suggested for control to be replaced customer will try to call kitchen aid for authorization ."
Jorge A.
COOKTOP KITCHENAID KCGS356ESS00 done as a helper
Pablo V.
WASHER MAYTAG WTW7000DW1 found f0e5 f7e0 wtw7000dw1f9e1 f0e3 unit need a control pump and panel; ordrng 1 W11089548 (panel) and 1 W10876600 (pump) and 1 W10812423 (control)
Larry G.
REFRIGERATOR KITCHENAID KRFC300ESS03 freezer light switch stuck...repaired and advised on door closure.
Sarkis M.
HOOD WHIRLPOOL VWU37UCOFS0 hood - fan housing melted. sr#7726063402----/---7726102331 safety going to call cust in 48 hr job is complete
Edi C.
DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint not responding : found bad controls not responding also electrical outlet with reverse polarity customer refuse to get dish washer fix customr state will call store to get it replaced she said multiple repairs
Edi C.
WASHER AMANA NTW4516FW3 Customer complaint not working : found water off not water was coming in customer turn water back on tested all components tested ok to manufactory specifics.
Edi C.
DISHWASHER KITCHENAID KDTM404ESS3 Customer complaint leaking : replaced water valve and elbow at hose run diagnose test no more leaks all components tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Due to no lights , I installed led light for proper fucntion."
Rose K.
WASHER WHIRLPOOL WTW5000DW1 replaced gearcase and drive pully and acuator WMMCA00XL2
Larry G.
REFRIGERATOR WHIRLPOOL WRS312SNHB00 added silicone grease to draws and checked for correct slide. unit working ok
Oriale P.
DRYER WHIRLPOOL MGDB765FW0 "replaced main cntrl & ui display board, also repaired broken wire caused cntrl board failure, ran test working ok."
Oriale P.
WASHER MAYTAG MVWB765FW2 "found f-3 e-2 temp thermistor error, removed debris from connector to inlet fill valve causing error, ran test in diagnostics & recalibrated, working ok."
Oriale P.
WASHER WHIRLPOOL NTW4516FW3 "found long fill error, removed debris from cold water line to inlet fill valve causing error. ran test in diagnostics working ok."
Oriale P.
DRYER AMANA NGD4655EW2 "replaced broken ignitor causing no heat issue, ran test working ok.; used 1 279311 (IGNITOR) from stock"
Sarkis M.
REFRIGERATOR MAYTAG M1TXEGMYW i.m leaking orderd i.m; ordrng 1 4317943 (icemaker only)
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 cx possibly leaving door ajar adjuster to manual defrot and advised cx to defrost manually
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ repaired water line to filter housing
Jaime G.
WASHER WHIRLPOOL WTW5000DW2 found unit working ok i could not find and duplicate what customer had recorded
Chris Z.
REFRIGERATOR KITCHENAID KBBR306ESS01 replaced icemaker and now it works noramlly
Victor B.
WASHER WHIRLPOOL MVWB835DW3 lid broken put under s-code; ordrng 1 W11259006 (lid)
Jonathan H.
DRYER WHIRLPOOL WGD5000DW3 unit needed new dryer motor replaced all tested fine no furtehr issues parts covered
Robert S.
WASHER MAYTAG MVWX655DW1 Washer is located at a motel which is commercial use. error code f7 e5 shifter fault and will need a shifter and cam replacement. Estimate 378.80 declined. Snapped pics and called (877) 559-2608 to document commercial use.
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Drain frozen. removed all ice and cleared the drain.
Larry G.
REFRIGERATOR WHIRLPOOL ED5RHEXNL03 replaced shelf that holds ice door..adjust refer door hinge. unit working ok
Pablo V.
DISHWASHER KITCHENAID KDTE104ESS1 replace control and panel run test ok request completed
Chris Z.
REFRIGERATOR KITCHENAID KRSF505ESS00 replaced door that had a bad fill tube line causing it to sprey water when filling icetrey
Edi C.
WASHER WHIRLPOOL WTW8900BC0 Customer complaint noisy : found washer out of balance show went off put it back re run cycle all components tested ok to manufactory specifics.
Victor B.
DRYER MAYTAG MGDB835DW4 "when start noise is normal, but after it gets hot start noisy- ordered blower wheel; ordrng 1 WP697772 (blower wheel)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "heated gasket found bottomleft corner slightly opened air gap, no condensation when i checked, i pulled off door and aligned gasket no furtehr issues all tested ok"
Jaime G.
REFRIGERATOR MAYTAG MFW2055FRZ00 found unit not cooling sealed system problemoreded customer like to be serviced as early as possible; ordrng 1 WPW10321158 (evap) and 1 WPW10507886 (compressor)
Ramon H.
WASHER WHIRLPOOL LSQ7030LQ0 CX NEEDS GEARCASE AND TUB called for autho denied
Jaime G.
WASHER MAYTAG MVWC425BW0 found lots of oil on the floor from the transmissioncalled insurance for approval and they denied repair they are calling customer
Sarkis M.
OVEN WHIRLPOOL WOD77EC7HS01 clock keeps reset itself. orderd console; ordrng 1 w11352616 (console)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Checked the refrigerator found air vent being blocked by food loading. advised customer to keep air vent clear all the way to the thermistor. Freezer temp checked at 4f normal.
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced the filter head and water valve. Flushed the water system
Pablo V.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 found KIT DRAWER GEAR; ordrng 1 12002497 (KIT DRAWER GEAR)
Larry G.
WASHER WHIRLPOOL WTW7340XW0 "f-71,,,not spinning.bad bearing shaft"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced the bin slides on the shelf.
Robert S.
REFRIGERATOR AMANA AFI2539ERM01 Replaced the ice maker kit assembly and cycled the ice maker.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 sr# 7726128584 call tech support all test ok request completed
Ramon H.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 replaced ice maker tested working good; used 1 4317943 (ICEMAKER) from stock
Jaime G.
DRYER MAYTAG MGDB835DW1 found dryer not blowing enough air and it was due to a clogged up filter. unable to clean sending filter to customer; ordrng 1 dsW10868982ds (filter)
Jonathan H.
DRYER WHIRLPOOL WGD94HEAW2 unit needs hinge and latch assembly gave the quote to customer they will contact us if they want repairs if its within the 30 days we wuill credit the 109.95 towards the total
Larry G.
WASHER WHIRLPOOL WTW5000DW3 pump wire came off-reinstalled and recalibrated. checked for correct operation and also ran automatic test cycle. unit working ok
Larry G.
OVEN WHIRLPOOL WFG320M0BW2 checked for correct operation of bake and broil and surface burners. unit is working ok. advised on normal heat from door..gasket and door ok.
Chris Z.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 unit constantly drips going to replace valve and johnguest fittings; ordrng 1 WPW10179146 (valve-inlt) and 2 WP4373559 (fitting)s and 2 2300868 (fitting)s and 2 2198677 (connector)s
Pablo V.
DISHWASHER MAYTAG MDB4949SHZ0 found unit stopping on the middle of the cycle replace control board test ok request completed
Jaime G.
REFRIGERATOR JENN-AIR JFC2290REM00 installed a new compressor and evap
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "1 drawer track is mising the locke ordered, also i explained the f.door with mullium and has a lock under the door, the needs that push to close, she still didn't believe; ordrng 1 W10858092 (bracket) and 1 W10850332 (bracket)"
Edi C.
WASHER WHIRLPOOL WTW4815EW0 Customer not responding : found machine stock on drain due lid was open more than 10 min reset board calibrate washer tested ok to manufactory specifics.
Jeremy G.
REFRIGERATOR KITCHENAID KSSC42FMS03 ordering thermistor; ordrng 1 WP2188820 (thermistor)
Ramon H.
REFRIGERATOR KITCHENAID KRFC604FSS02 cx needs main control and evap cover and fan cx refuse repair wants to return to store bought end of september
Ramon H.
WASHER MAYTAG MVWB765FW cx had noise coming from rotor stater area removed both and securly put back on tested working good
Ramon H.
RANGE WHIRLPOOL n/a cx needs main control no longer avaliable
Jorge A.
WASHER MAYTAG MVWB850WQ0 "due to latch problems, Customer declind repairs"
Jorge A.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Due to not making ice, i need to order new ice-maker for proper op.; ordrng 1 2198597 (icemaker assy)"
Oriale P.
WASHER WHIRLPOOL WFC7500VW2 "removed knife stuck inside tub & basket caused damage to basket, working ok."
Oriale P.
RANGE WHIRLPOOL WFG320M0BS3 "replaced main cntrl board causing no heat issue, ran test working ok."
Jaime G.
REFRIGERATOR IKEA IX5BBEXDS01 found frost build up due to a door not closing all the way from the bottom ringth hand sidehad door adjusted
Edi C.
RANGE JENN-AIR JGRP548WP02 helper done
Francisco J.
RANGE JENN-AIR JGRP548WP02 replaced the harness it was sliced a if metal inside had done it completed showed customer its working now..
Jorge A.
REFRIGERATOR KITCHENAID KSSC42QMS02 "Due to not makig ice, i order these aparts for proper op.; ordrng 1 WPW10277448 (icemaker) and 1 WP2188786 (valve-inlt)"
Ramon H.
REFRIGERATOR KITCHENAID KFCS22EVMS adjusted cx mullion heater tested several times workng good
Jorge A.
DRYER WHIRLPOOL WGD7500GW0 "Due to not starting, I need to order parts board/ console.; ordrng 1 W11124284 (cntrl-elec) and 1 W11124264 (console)"
Jonathan H.
MICROWAVE KITCHENAID KOCE500ESS08 "replaced parts see qn ticket for 2,mc autho code. 2"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8000DW5 unit was grinding on the bottom when the tub was too full error ocde for friction i ran unit and found drain pan underneath is slightly rubbing i adjusted the feet but they might need new pan eventually. calibrated unit and cleared code no furtehr issues
Ramon H.
WASHER MAYTAG MVWB855DC0 cx needs main control; ordrng 1 W11093097 (main control)
Rose K.
RANGE JENN-AIR JDS8850BDS replaced control panel and bunner knob
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 #3489unit needed new side rail adjusters installed fixed adjusters and tested unit no furtehr issues instructed how to lower and riase upper rack as well.
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Evaporator fan motor is not running. Line voltage was present at the fan motor and after reconnecting the motor began to run.; ordrng 1 W11024089 (motor-evap)
Larry G.
WASHER WHIRLPOOL WTW5000WD3 ran manual test cycle to verify low and high spin speen. recalibrated and performed automatic cycle. unit is working ok.
Oriale P.
WASHER WHIRLPOOL MVWX655DW1 "ran thru test with load was unable to verify complant of noise & moving out off place, advised cust to check load for off balalacne causing issue. unit working ok spin out ok."
Chris Z.
FREEZER MAYTAG WRX988SIBM01 scoded parts and installed both boards now unit should be cooling perfectly
Edi C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Call tech line run test no leak , found filter missing a seal customer replaced with new one and will try JMJOP00AL2"
Chris Z.
MICROWAVE WHIRLPOOL WMHA9019HZ1 cntrls in door arent responding; ordrng 1 W11186013 (door/mw)
Jaime G.
WASHER WHIRLPOOL MLG2000AWW found unit working normal nothing unusualper customer washer moves while spinning i explained to her that means load its out of valance
Francisco J.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 45 days for an authorization tiffany oct 2 wmfa500dpl1 is not valid anymore they are only going to cover for the parts whirlpool says since its gonna be the same problem with the sealed system they wont cover for the labor wmm4g00dp1may compressor .from what im checking the condensor coil are cold not warm pushed on the shader valve and there iss no pressure of refrigerant coming out seems like its low of refrigerant or a retriction ..; ordrng 1 sealedsystemtech (sealed system tech) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 seal systblem found leakout neer compressor tub repard and add 134a frion ckd working ok; used 1 W10143759 (
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 found calcium build up water dispenser nozzel to eliminate floating white substance in water.
Pablo V.
FREEZER WHIRLPOOL W5TXEWFWQ01 found forst on the freezer unit need a new bimetal motor and control; ordrng 1 WPW10225581 (BIMETL-DEF) and 1 WP2315539 (motor) and 1 4388931 (control)
Chris Z.
WASHER MAYTAG MHW5500FC0 consle didnt come witht he UI board.. need to rs; ordrng 1 W10911044 (panel-cntl)
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYY03 i was helper
Ramon H.
WINE CELLAR KITCHENAID n/a cx needs new compressor oil leak; ordrng 1 8201787 (compressor)
Oriale P.
DISHWASHER MAYTAG MDB8959SBW3 "replaced bad ui panel not working unable to start, ran test working ok."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 left door can not close properly.adj freezer door ckd ok sreezer and refg bin not worging praprly orderd ds non functioning parts; ordrng 1 WPW10144409 (BIN-FREEZR ds) and 1 W11162443 (COVER ds)
Victor B.
DISHWASHER MAYTAG MDB4949SHZ0 "per female the top rack wable, i checked nothing unnormal., she wasn't very happy with unit"
Victor B.
DRYER MAYTAG MGD6630HC0 per female the sheets become a ball she unball and still comes kind of wet i ask her to use the time tha might help.
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 ice maiker tray fell in ice container and broke. replaced ice maker and verified correct operation of fill.. dispenser working ok.
Oriale P.
WASHER MAYTAG MVWX655DW1 "cust says unit was not filling with water, ran thru test water filling & working ok, ran thru diagnostics working ok."
Ramon H.
DISHWASHER KITCHENAID KDTM404ESS3 cx dishwasher door was on the wrong hinge took door off and realigned tested working good
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found lots of frost build up in the freezer due to a false contact at the defrost heater connector had it cleaned and reconnected.another company worked on this fridge before and lost of the screws covers
Ramon H.
MICROWAVE WHIRLPOOL WMHA9019HV replaced microwave door tested working good.....called tp got autho number wmlm300nl2
Pablo V.
REFRIGERATOR KITCHENAID KRFF707ESS01 found ice build up behind the meat unitneed anew motor/harness control board CUSTOMER NEED A MORNING SERVICE; ordrng 1 W11033168 (motor/harness) and 1 W10830278 (control) and 1 W10843055 (control)
Ramon H.
WASHER WHIRLPOOL WFW72HEDW0 cx had f3 e1 error code cx needs main control lid lock and pressure switch cx does not wish to proceede
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced ice maker cover and defuser cover; ordrng 1 W11130205SD (SHELF)
Jorge A.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Due to leaknat the freezer side , i installed new washer and adjusted the gasket door for proper operation"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "found ref section at 35 degres temp settting on fridge was set at 34 degres adjusted to 37, explained to cust this the recommended setting & to avoid putting thing to close to air damper, fridge working ok."
Oriale P.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "replaced torn freezer & ref door gasket, tested working ok.auth#WMMCGMMXPL1"
Jorge A.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Due to defrost issue, I have to order parts for pproper op.; ordrng 1 W11212356 (motor-evap) and 1 WPW10160570 (bimetl-def) and 1 W10482187 (harns-wire) and 1 WPW10200659 (cntrl-elec)"
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE00 Customer complaint still leaking : checked valves and filter not leaks unable to verify complaint customer will call back if leak continues
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "found cust drain stain pipe overflowing water, advised cust to have plumber repair drain, washer working ok."
Larry G.
WASHER WHIRLPOOL LSR7233EZ0 broken lid switch; ordrng 1 3949247V (switch-plg)
Jonathan H.
REFRIGERATOR KITCHENAID KSSO42QTX00 unit needs new harness for disp. auger motor someone had rewired this and unfortunatly theres no wiring harness for this model and theres no door anymore which has the harness attached W10130866 - door explained to cutomer its needs new proper harness and the motor but we cant rewire this. they will need to have someone else do it customer very upset due to teh inconv wqe will waive the servbbice charge becausde we have literally no options for him W10822635 - motor
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint not cooling : found bad control and bi metal ordering part for customer; ordrng 1 W11179226 (control) and 1 W10913629 (BI METAL HARNES)
Robert S.
RANGE KITCHENAID KFGG500ESS2 Replaced the switch membrane assembly and tested operation.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to not dispensing water, i made adjustment in hoses at the bottom of freezer door all tested ok."
Larry G.
OVEN WHIRLPOOL WFC150M0EB3 inner door glass cracked.; ordrng 1 WPW10620754 (glass-door)
Sarkis M.
REFRIGERATOR KITCHENAID KBSD602ESS01 instruct customer to remove ice baket once a month to clean
Pablo V.
WASHER MAYTAG MVWB725BW0 found coins inside basket and wash plate remove request completed
Jonathan H.
WASHER WHIRLPOOL MVWB765FC2 "f0e4f3e2f0e3f8e1unit had error ocde for no fill long fill. customer complaint was everytime they do a load its soaking wet at the end the clothes, and time changes thru out the cycles i checked valve, defective valve causing unit to change time duration trying to compensate for no water and intermittenly cancling out the cycles because of no water. informed the customer unit is working now and to do loads today if any issues they can reach out to us. paid via check psp parts"
Pablo V.
DRYER WHIRLPOOL WET4027HW0 replace motor / blower run test ok request completed
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint not working : found bad motor pump replaced it run diagnose test all components tested ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MVWX700XL2 "replaced stripped out basket hub, causing no spin ran test working ok.; used 1 W10528947 (HUB) from stock"
Pablo V.
WASHER MAYTAG MHW5630HW0 dound error code f8e2 f0e2 etc problem with valve run test ok request completed auth #mmm22mlnl2
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replace sump pump run test wash ok request completed
Sarkis M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 nees adjuster costco- additional 1 year warranty on costco purchased product; ordrng 1 W10919676 (clip) and 1 W10712395 (adjuster)
Sarkis M.
DRYER WHIRLPOOL WGD5620HW0 need coil; ordrng 1 WPW10328463 (coil) and 1 W11309727 (burner gas)
Sarkis M.
HOOD WHIRLPOOL VWU37UCOFS0 i need to call safty; schdld next appmnt for 10/14 MON !
Sarkis M.
DISHWASHER KITCHENAID KDTE104EBL1 "upper rack rails corroding, separating, and/or detaching- sp w11296667 - special project s22916 orderd track; ordrng 4 WPW10195417 (wheel)s and 1 W11259785 (track) and 1 W11259786 (track)"
Victor B.
REFRIGERATOR JENN-AIR JFC2290REM02 r.fresh food door has a dent on top right ordered; ordrng 1 13094739SQ (dor-fip ss) and 1 WPW10214168 (nameplate)
Robert S.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Liner has separated from the outer panel alon the top of the door.; ordrng 1 LW11258450 (door)
Sarkis M.
OVEN WHIRLPOOL WFG525S0HZ1 installed door hinge ckd ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 wlyr700fpl1 installed freezer door ckd ok n/a to sine
Sarkis M.
RANGE WHIRLPOOL JGCP436WP02 installed moudule and wier harnss
Sarkis M.
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 "water dispenser is not working well, putting, low water flowadj filter housing ckd working ok"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "replaced broken door switch, also lights inside fridge are dim needs parts replaced to complete repair; ordrng 1 W11043763 (main cntrl)"
Victor B.
REFRIGERATOR KITCHENAID KRFF305ESS00 both F.F. doors crack when opening and closing.; ordrng 2 WP12028505AP (ref dr closer cam)s
Victor B.
WASHER WHIRLPOOL WGTLV27FW0 drain pump hard to move-ordered; ordrng 1 WP3363892 (pump-water)
Robert S.
RANGE WHIRLPOOL JGR8875QDB no responsive from touch control-overlay. The part has been discontinued.
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 all handles were loose tightened and explained about the water.
Larry G.
REFRIGERATOR KITCHENAID KRFF707ESS01 cleared drain and ran hot water down rc drain. unit draining ok.
Larry G.
MICROWAVE WHIRLPOOL WMH32519HV4 loose wall outlet..plugged microwave into different outlet and unit starts and heats ok.
Edi C.
RANGE JENN-AIR JGRP548WP02 helper
Robert S.
WASHER MAYTAG MVWC565FW1 Replaced the drain pump and tested the washer operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Tightened the refrigerator door handle and replaced the freezer door handle that cust had on hand.
Victor B.
DISHWASHER JENN-AIR JDB8700AWS3 "jmduu00apl1, replaced drain pump that tech CZ ordered, also showed to male the air gap overflow customer needs to get clear that hose."
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "ice maker stop half way, and start peeling repalced ice maker it got water."
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "freeezer evap. get ice upordered main board and f.f. evap. cover w11329116, -S Code: ?S27311;repalced main board f.f. evap. cover and defrsoted evap."
Victor B.
LAUNDRY CENTER WHIRLPOOL WTW8040DW4 F8E1long fill-replaced water valve;test good.
Victor B.
REFRIGERATOR KITCHENAID KSSS48FMX02 "evap. coils not frosted complete, decline estimate."
Ramon H.
WASHER MAYTAG MVWC565FW1 cx lid hinges were coming off took door off and put hinges on correctly tested working good
Ramon H.
GAS SLIDE-IN KITCHENAID n/a cx needs spark module and ignitors cx does not wish to proceede
Edi C.
DRYER WHIRLPOOL WHD560CHW0 "Customer complaint not heat : found heat pump not not working replaced it run diagnose couldnt verify went on but not wet cloth did not see pukpoing water , customer ask housing for filter broken ordering part for customer; ordrng 1 W11368758 (control) and 1 w11211470 (housing)"
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 cx ice maker was getting stuck adjusted it tested woring good
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS5 cx refuse to pay cosmetic damage
Ramon H.
FREEZER MAYTAG MFX2570AEB4 cx possibly leaving door open causing condensation to buld up switch ot frozen un frozen and tested working good
Jorge A.
REFRIGERATOR KITCHENAID KBFC42FTS02 jhelper done
Jaime G.
RANGE-GAS WHIRLPOOL KSGG700ESS1 found a small gas leak at the regulator main connection. had line tighen and secured
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Due to flipper mullion, is not working , i replaced new board per techline"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "dUE TO drawers are little bit harder to open/close, i made some adjustment and put some vaseline in rails for proper function."
Jonathan H.
REFRIGERATOR KITCHENAID KBFN506ESS00 7726081147 unit needed board replaced and tested unit no furtehr issues all testedok
Jorge A.
DISHWASHER MAYTAG MDB4949SDH0 "Due to leak , i installed new gasket for proper function , i was there w/ customer and found no leaks."
Edi C.
DISHWASHER KITCHENAID KDTE204GPS0 Customer complaint broken track: found broken track replaced both tracks for customer run diagnose test all components tested ok to manufactory specifics.
Edi C.
REFRIGERATOR MAYTAG MBB1952HEW Customer complaint frosting in refrigerator : foun bad temperatur control and timer def customer declined estimate .
Jorge A.
DISHWASHER MAYTAG MDB5969SDM0 "Due to smell plastic burning inside tub, I ran test mode to see if the heater is working normal as should be all tested out fine,m unit is fine . 153254, i got authorization for this call, in 153253 call"
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "tech chk dishwasher with load and could not find any leaks, no codes in dign, all test good"
Francis C.
DRYER WHIRLPOOL WGD9270XW1 "Complaint water overflowed and damaged the floor, found floor all dry and the only problem the wax on the floor on the left corner far away for the dryer its looks like its gone , customer were said hes not sure if that damaged its been already there for the previus tenant , i took pictures customer said tech pull unit out and disconect water and forgot to put the hose drain back to the drain and when they use the washer , the water came all over the floor , i dont see the floor its being damaged by that , i think that was already there , i told the customer we are going to contact him."
Jaime G.
LAUNDRY CENTER WHIRLPOOL MLG22PRAWW found an error code F73 communication error; ordrng 1 W11365314 (ccu cntrl) and 1 WPW10384849 (mtr cntrl)
Francis C.
WASHER WHIRLPOOL WGTLV27FW0 "Completed training , need drain pump"
Jaime G.
RANGE WHIRLPOOL KSGG700ESS1 found range working normal. i could not find and or duplicate the problem
Edi C.
WASHER MAYTAG MVWB835DW3 instruc customer unit was set as rinse only show to customer cycle selection all components tested ok to manufactory specifics.
Edi C.
DRYER WHIRLPOOL WGD5620HW0 "Customer complaint f3e3: run diagnose test found error code problem with vent or open thermistor replaced thermistor also insttruc customer if codes keeps showing up to check air flow from vent , re run test all coomponents tested ok to manufactory specifics."
Jonathan H.
RANGE KITCHENAID KSGB900ESS unit needs ui prediag missed; ordrng 1 W10913685 (touchpad ui)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced left door switch and tested ok.
Larry G.
WASHER MAYTAG MVWC565FW1 green light on board out. 120 volts to board.. replaced defective board and recalibrated. tested for correct operation.
Larry G.
WASHER WHIRLPOOL MVWB750WQ0 replaced noisy tub bearings and tested for correct operation.
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 not going into defrost. replaced main control and thermistor. checked for correct cooling.
Jaime G.
REFRIGERATOR AMANA ASI2575GRS01 "FOUND FRIDGE OK NO LEAKING. FREEZERS TRAY AT FREEZERS DOOR GETS FULL WITH WATER, FOR WHICH I ADVICED CUSTOMER THAT IT NEEDS TO BE CLANED BEFORE IT OVER FILLS FROM ICE LEFT OVERS"
Oriale P.
DRYER WHIRLPOOL NED4655EW1 "found blockage in cust exuast vent, ran test with vent disconnected from dryer working ok. advised cust to have vent cleared"
Raymond J.
WASHER MAYTAG MVWX655DW1 "chk and test washer, put through dign and f2 e1 code . tech removed control and rp, all test good, note: TECH FOUND STANDARD RUBBER FILL HOSE ATTACHED TO WASHER, CX SAYS THEY PAID FOR UPGRADE, REFER CX TO CONTACT STORE"
Raymond J.
MICROWAVE JENN-AIR JMV8208CS2 "TECH FOUND SWTICHES WORKING INTERMITTLY AND FAUGHTY CONTROL,CX SAYS SERVICE SHOULD BE PAID FOR BY PURCH APPL, WILL CALL BACK"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 LEVELED THE UNIT AND RECALIBRATED UNIT AS WELL RAN DPIN DRAIN CYCLE WITH 5 TOWELS NO ISSUES FIXED THE DRAIN HOSE AND WATER INLET HOSES AS WELL. NO FURTEHR ISSUES
Jaime G.
WASHER WHIRLPOOL MHW5630HW0 "found water flow very slow especially the cold water. which, caused several error codes to appearadviced customer they need to work on the water supply"
Oriale P.
WASHER WHIRLPOOL NTW4516FW3 "found hot & cold water lines crossed, reversed lines for cust, ran test in diagnostics, working ok."
Jorge A.
WASHER MAYTAG MVWB765FW3 "Due to, I found a noisy rubber noisy between stator motor and agitator, that is washer not cworking correctly. Customer wants replacement since they just got the washer 3 weeks ago... Motor problems with agitator."
Jonathan H.
FREEZER AMANA ART106TFDW01 UNIT NEEDED ADHEISIVE APPLIED ALONG CABINET NOTICED LSRGE AIT GAP BETWWEEN LINER AND CABINET ALL ELSE TESTED FINE UNIT STRTED COOLING COMPRESSOR FINE; used 1 W10916494 (BLADE-FAN) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 found freezer door not closing all the way due to being over packed. adviced customer to take care of that before assuming something else its wrong
Jonathan H.
DISHWASHER WHIRLPOOL WDF130PAHW0 "found 205 v at the outlet and the unit had 118 at the top outlet for garbage disposal. i hit the switch is connected to the same outlet so the ywill have electrcian fix it, when i was getting 205 v i smlled the burnig smell on 188 no smell no wires nburning."
Jorge A.
REFRIGERATOR WHIRLPOOL KSCS23INSS00 "Due to fan in condenser is not working, i just adjusted one of the wire going to fan motor. now is working fine"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 installed the new compressor then charged the system left fridge working ok
Raymond J.
DISHWASHER AMANA ADB1400AGS1 "found faughty pump and mtr,; ordrng 1 W10888591 (pump and motor) and 1 W10876537 (drain pump)"
Oriale P.
DRYER MAYTAG MGDX655DW2 "found vibration noise from inside dryer, replaced bad rollers & removed coins from inside dryer, ran test working ok.; used 1 4392065 (roller kit) from stock"
Jonathan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replaced the board and the dispncer no aparent issues cust will inform us if any further issues
Jonathan H.
DISHWASHER WHIRLPOOL KDPE234GPS "unit had filter sump area full of water but when i drianed it drained out, ran diag, let it fill properly and ran again and the 2 minute drian in diag cleared out i informed customer that the prior model they had may have had stronger drain pump motor assembly as of now when i checked motor it was drainig but if they continue having issue they can call us back. drain line plumbing was checked as per customer and the rinse aid and dispnce working. the water valve working good as well, no leaks, tehy will call store for further options"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 replaced fan and tested unit no furtehr issues all tested ok allow 24 hours for unit to heat
Robert S.
REFRIGERATOR AMANA AFI2539ERM01 Ice maker is not making ice ordering the ice maker kit; ordrng 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve)
Raymond J.
DISHWASHER MAYTAG MDBH949AWW1 tech could not get sump and mtr out and could not pull out dishwasher due to new floor installed. cx say will not repair
Oriale P.
FREEZER KITCHENAID KRMF706ESS01 "made repair to door gasket seal with air gap, causing frost build up in freezer section, reattached top freezer drawer panel & adjust level for doors, working ok."
Ramon H.
OVEN JENN-AIR JXU9136WP1 replaced bulbs tested working good
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced main control tested working good
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZO "replaced main cntrl board & ui panel, ran test working ok."
Robert S.
DRYER WHIRLPOOL WGD5000DW3 Checked the dryer found burner flame very small. disconnected the dryer from gas valve at the wall and found little to no gas pressure. customer will call the gas company to check this issue.
Jorge A.
DRYER MAYTAG MGDB835DW4 "Due to not closing , found just little bit off, made some adjustment in door and thet all solved the propblems."
Jaime G.
WASHER/DRYER COM MAYTAG MLG22PRAWW0 installed the new latch assembly and control washer works ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 installed the new difuser
Jorge A.
DISHWASHER KITCHENAID KDFE104DSS3 "Due to broken dispenser, i replaced a new dispenser and did all connection for proper fucntion all tested out ok."
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Due to broken adjuster , i installed new adjuster for proper operation all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Due freezing in fresh food side, i installed new damper/board for proper oeration, All tested out ok"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found door seal on ff refer door not sealing, tech removed ice build up on evap and reformed seal, all test good"
Francisco J.
WASHER WHIRLPOOL WGT4027HW0 replaced the control baord and the water valve there isnt any water leaking into the tub from the water valves the washer is working properly now .
Jorge A.
DRYER WHIRLPOOL WGD4850HW0 "Due to intermittent on / off , i resest the main baord for proper fucntion , Ran test mode all tested out ok"
Jorge A.
WASHER WHIRLPOOL WTW4955HW1 "Due to not latching, I replaced new strike and latch assy. for proper fucntion; used 1 W11307244 ("
Rose K.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 replaced defrost nthermistor; used 1 WPW10383615 (THERMISTOR) from stock
Jaime G.
DISHWASHER AMANA ADB1400AGS0 found filter and top screan cover with food particles had them cleaned water circulated again
Oriale P.
RANGE WHIRLPOOL MGR5729ADW "found all wires & componets distroyed by small fire, unable to repair call whirlpool saftey dept auth#WMIRN00WL1"
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 needs door switch asssembly replaced it from truk stock all tedsted ok; used 1 wp3406107 (door switch) from stock
Victor B.
WASHER MAYTAG MVWB765FW2 error F3E2 thermistor valve open repalced wter valve test good.
Oriale P.
WASHER MAYTAG MVWB765FC3 "replaced bad gearcase leaking oil & making noise, ran test working ok. auth#MMJWMMJNL2"
Raymond J.
MICROWAVE WHIRLPOOL WMH31017HS2 "replaired door that was not seated on hinge pin, all test good"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit door wasnt closing io pened unit and found issue with door slides teh cams not aligning sop door is staying iopened. heated gasket and fixed ice maker allow 24 hours to make ice; used 1 4317943 (ICEMAKER) from stock
Oriale P.
DRYER MAYTAG MGDB765FC0 "removed dryer sheets stuck inside blower fan blades causing poor air flow, ran test in diagnostics working ok."
Raymond J.
REFRIGERATOR KITCHENAID KRFC604FSS00 "replaced faughty control valve and cover, all testt good"
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502EPA02 unit brand new this is a replacment unit it needs sealed system compressor ordering parts setting up parts for next week with ample time for repairs; ordrng 1 W10832994 (comp) and 1 W10591457 (cond) and 1 WPW10739408 (board)
Pablo V.
WASHER WHIRLPOOL WFC7500VW2 washer need new mcu ccu door switch latch cwitch and call aig the decline service ansaid they are contacting the customer request completed
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced broken adjusters for top rack causing rack to not open, tested working ok. cust purchased from costco 2yr warranty receipt in quick pics; used 1 W10712395 (ADJUSTER) from stock"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found compressor coming on by its self; ordrng 1 WPW10677146 (cntrl-elec) and 1 WPW10677146 (cntrl-elec) and 1 W10911102 (harns-wire)
Jaime G.
REFRIGERATOR FD WHIRLPOOL IX7DDEXDSM01 assisted tech PV
Oriale P.
FREEZER WHIRLPOOL KBFO42FSX00 "customer says unit getting too cold in meat section , needs difuser replaced; ordrng 2 WP2268249 (diffuser)s"
Robert S.
DRYER ROPER RGD4516FW0 Motor will not run. found open thermal fuse. Replaced the fuse and tested the dryer.; used 1 WP3392519 (FUSE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "6 led not working, (5) W10908166, (1) W11205083, centricity will send the parts to customer"
Rose K.
WASHER MAYTAG MVWX655DW1 replaced cams; used 1 W10721967 (CAM) from stock
Larry G.
GAS SLIDE-IN KITCHENAID n/a f2-e1--bad interface
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit needs new damper motor assembly ordering parts and board incase. left unit 1/4 opened on damper and discponnected so it wont open and close from board; ordrng 1 WPW10594330 (damper) and 1 WPW10503278 (board)
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 gap on top left corner of rc.. added washer to bottom of door and fit gasket to cabinet.supply is clogged.will defrost for 24hrs.
Victor B.
REFRIGERATOR MAYTAG MFI2269FRZ03 "water valve dripping where hose join valve., also ice maker stop at half way ordered ice maker water valve and reservoir.; ordrng 1 WPW10312696 (water inlet valve) and 1 W11346622 (water reservoir)"
Francisco J.
DRYER WHIRLPOOL MGD8200FC the dryer is working properly now its turning on and tumbling..
Larry G.
REFRIGERATOR WHIRLPOOL ED2KHAXVB ice cube stuck in ice maker fingers. removed and cycle tested ice maker. it dumped ice and filled.
Ramon H.
DOUBLE WALL OVEN KITCHENAID KEMS378GSS1 cx needs micro swiches light for micro wave and probe jack cx does not wish to proceede
Edi C.
WASHER WHIRLPOOL WFW560CHW0 Customer complaint leaking : run diangose test found clogg door seal drain clear it re run test all components tested ok to manufactory specifics.
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "unit needs multiple parts error ocees in diagnostics showing multple errors will return next week with parts; ordrng 1 W11367652 (board washer) and 2 W10756270 (knob sm)s and 1 WP3406105 (door switch) and 1 WP3387134 (thermost) and 1 WP3392519 (fuse) and 1 279311 (ignitor) and 1 W11176112 (lid switch) and 1 W10913953 (actuator) and 1 W11158830 (cap) and 1 W10919003 (pump), used 1 WP3406105 (switch-dor) from stock"
Pablo V.
WASHER MAYTAG MHW5100DW0 helper completed
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Authorization # wmjp6mjnpl1, Due to broken rack i will order adjuster; ordrng 1 W10712395 (adjuster)"
Jaime G.
WASHER MAYTAG MHW5100DW0 installed the new control and other parts listedMMJJDMJXL2
Francisco J.
REFRIGERATOR KITCHENAID KSSC48FMS01 helped gc
Victor B.
DRYER MAYTAG MGD5100DW1 wheels were very hard to move replaced no more unusual noises.; used 1 4392067 (REPAIr KIT) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ cx concerned they have water leak on left sid erefer door verified no leak and adjusted freezer and refer temps no further issues at this time
Ramon H.
REFRIGERATOR IKEA IX6HHEXDSM01 replaced ice maker tested working good....THIS IS NOT SAME PROBLEM AS LAST TIME
Edi C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "call tech line ##ref 7726089599 advise to replaced compressor and inverter board , compressor not working inverter board measuring 120 vac and 3.3 dc autho service benchJMJUP00AL2 ; ordrng 1 8201675 (compressor) and 1 1twomen (1 two men) and 1 WPW10143759 (dryer)"
Jaime G.
WASHER MAYTAG MHWE251YG00 found a error code regarding draining had cleaned the drain pumpgave customer the estimate for the sensor and the below
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced the refrigerator section evaporator coil that the customer purchased installed a dye drier and low side valve. evacuated and rcharged the system. Replaced the evaporator motor and thermistor assembly.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to not making ice and container is loose, i installed new icemaker and new container for proper fucntion."
Edi C.
DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint leaking : found elbow from fill hose leaking installation ovetied hose going to fill valve , ordering valve for customer unable to order fill hose part of installation kit not available in the system to order it .; ordrng 1 W11175771 (valve)"
Sarkis M.
RANGE WHIRLPOOL WEG745H0FS0 "visibly failed, broken installed panel ckd ok"
Oriale P.
OVEN KITCHENAID KOST107ESS03 "cust was told by installers to turn on broil for 1hr before use, advised cust this is too hot & will cause alert from oven to go off, ran test on unit working ok."
Oriale P.
REFRIGERATOR KITCHENAID KRFC302ESS02 "found door gasket sticking out at bottom corner causing door to not close properly, reinstalled gasket, door close good, advised cust to allow unit 48 hrs for compressor to stop running. all temps check ok."
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to not making ice, i installed new icemaker all tesred out ok, water coming in all good.; used 1 W10873791 (ICEMAKER) from stock"
Edi C.
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 found noisy blower wheel ordering part for customer; ordrng 1 WP697770 (seal) and 1 WP697772 (wheel) and 1 279811 (motor!dryer)
Sarkis M.
DRYER MAYTAG MGDB850YG2 over heating unit has full of lint need to be clean
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found a sheet of ice at the bottom of the freezer due to a plugged up drain. had it cleared after ice sheet was removed
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFN506ESS01 installed freezer door skin ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "removed ice blocking returns causing ff section not getting cold enogh, working ok."
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS00 replaced fan and main control tested workng good s code parts
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 "found freezer working ok. but, not the fresh food compartment. ordered 2 parts.PLEASE MAKE THIS CALL THE LAST OF THE DAY I NEED TO FOCUS ON IT A 100%; ordrng 1 W11033168 (HARNESS) and 1 W11094466 (VALVE)"
Pablo V.
DRYER WHIRLPOOL MGDB765FW0 replace grill housing run test ok request completed
Rose K.
DRYER WHIRLPOOL WGD5620HW0 replaced the touch pad and new board new board would not power the new display put old board in will power new display but display not work correctly and put old parts back in and all worked but would still get inlet thermistor error code called tech line going to send to engineering sr7725923705
Ramon H.
DRYER WHIRLPOOL MGDB765FW0 cx had clogg in dryer wheel removed tested working good
Jonathan H.
DISHWASHER KITCHENAID KUDD01DPPA1 unit has blown control and burnt harness assembly the board is discontinued and cant be repaired without that board customer is very upset at the fact there was a fire adn shes very worried about the replacment unit if they have furthr options for a replacment. called trade partner to give the part number and document 8194064- board 8194085- harness teir 4 sr - 7726078354 breon informed me they will contact customer within 2 3 days
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "KMICO00APL1 , freezer light burn out, ice maker fan not running fast enought and f.f. evap. thermistor open ordered ledlight, fan assembly main board and ice maker fan motor.; ordrng 1 W11033168 (harns-wire) and 1 W10846539 (evaporator fan blade) and 1 W10843055 (cntrl-elec) and 1 W11205083 (module)"
Jonathan H.
DISHWASHER AMANA ADB1400AGW1 heater was turned off on the triac on board from diag. turned it on and tested in diag no furtehr issues all tested ok
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Leak in the sealed system. replaced both evaporator cols the drier with a dye drier installed a low side valve and evacuated and recharged the system.
Rose K.
RANGE WHIRLPOOL WEG515S0FS0 replaced control
Sarkis M.
OVEN WHIRLPOOL JGD8430ADB i was helper
Pablo V.
WASHER MAYTAG MVWC415EW2 found bad control cap ant gear case customer is going to contact maytag abouth the washer
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 cleared drain and checked fill tube for ice. cycle fill ice maker...advised on saddle valve for water supply.
Edi C.
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint not drainning : run diagnose test no error codes found check filter clean custome state end of cycle leaves water ordering water pump for customer; ordrng 1 WPW10531320 (pump-drain)
Jonathan H.
DRYER WHIRLPOOL WGTLV27HW1 autho - wmjxh00nl2 replaced the motor and brackets and tested unit no furtehr issues use autho for repairs
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the thermistor assembly and evaporator fan motor.
Jorge A.
REFRIGERATOR KITCHENAID KBFS25ECBL00 "Authorization 3# kmk0kmjnl2, duento not cooling, i need to order parts for cooling issue sealed system.; ordrng 1 W10507884 (compressor) and 1 WPW10233569 (tube) and 1 WPW10317014 (evaporator) and 1 W10913906 (coupler)"
Victor B.
REFRIGERATOR KITCHENAID KBFN506ESS01 "freezer led connector damage by someone else, called tech support, sr#7726009994, per tech support, customer will be contact in 48 hrs. with the solution, from best buy Expires 11/05/2019"
Robert S.
DRYER MAYTAG MGD7100DC0 Door hinge is broken ordering inner door; ordrng 1 W11229601 (inner door)
Ramon H.
DRYER WHIRLPOOL WET4024EW cx needs heat element; ordrng 1 WP3398128 (t stat) and 1 WP279843 (element) and 1 WP3404154 (high limit)
Ramon H.
WASHER WHIRLPOOL NTW4516FW3 bolt was loose on motor tighten and recalibrated tested working good
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to door falls , i made adjustment in then spring from door for proper function all tested out ok."
Larry G.
OVEN KITCHENAID KOSC504ESS00 burning cookies..checked temp and recalibrated to -15. customer will adjust cook time and try again
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 door hanving issues again will be ordering new door and rails and gasket assm; ordrng 1 13109217SQ (door) and 1 W10443316 (gasket) and 1 WPW10330991 (left) and 1 WPW10330993 (right) and 1 12002497 (gear) and 2 WPW10120018 (slide)s
Robert S.
WASHER MAYTAG MVWC565FW1 Water is not draining pump just humming.; ordrng 1 W10876600 (drain pump)
Victor B.
REFRIGERATOR KITCHENAID KFIS25XVMS1 "per serivece flush ice maker was on and no water-i turned off, fridge was very cold and freeze some food that was in the drawerr only; ordrng 1 WP67006341 (gasket) and 1 WPW10127427 (control)"
Chris Z.
DRYER WHIRLPOOL WED7590FW1 unit isnt reponding to toutch and not turning on at all; ordrng 1 W10909685 (fuse-thrml) and 1 280148 (cutoff-tml) and 1 W10875486 (cntrl-elec)
Rose K.
RANGE AMANA AGR5330BAS3 ordered new valve manefold and new bunners; ordrng 1 W10820758 (pipe-mnfld) and 1 WPW10548355 (harns-wire) and 3 WPW10636224 (burnr-top)s
Ramon H.
KITCHEN WHIRLPOOL n/a need ui interface; ordrng 1 W11368911 (ui)
Victor B.
WASHER WHIRLPOOL WTW4855HW1 agitator is completely loose repalced test good.
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHW0 motor siezed up i ran unit in diag and cleared error ocde to get 120 to teh motor and i removed imepallr reinstalled to unsize motor no further issues all else tested ok
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced light socket
Jorge A.
DRYER MAYTAG MGDX655DW2 "Due to not dryen well , I check in back of the unit the vent hose is fine, reset the main computer board and calibrated the dryer all tested out ok. adviced customer to clean the ventilation line going trough the wall to outside."
Rose K.
WASHER WHIRLPOOL WGT4027HW0 ordereding new dryer drum need 2nd person bought at cosco; ordrng 1 W10518375 (drum) and 1 2man (2man)
Chris Z.
REFRIGERATOR KITCHENAID KFCS22EVMS8 unit needs new gaskets and new icemaker but the total cost for repairs isnt cost effective to cx so i will just collect service call
Victor B.
REFRIGERATOR KITCHENAID KBRS22KWMS5 "wehn i came back it was 0 and 40 deg., set was 4 & 4 i info to male is working fine if he wants colder to raize the temp. control."
Oriale P.
WASHER WHIRLPOOL CAE2745FQ0 "made ajustment to front leveling legs, advised cust to make sure load is not off balanced, ran test in diagnostics working ok."
Sarkis M.
DISHWASHER KITCHENAID KDFE104HPS0 bad motor pump installed motor pump ckd working ok
Pablo V.
DISHWASHER KITCHENAID KUDE60FVWH0 replace control bimetal and latch run test ok request completed
Larry G.
REFRIGERATOR KITCHENAID KRFF707ESS01 rc drain is clogged or iced up. customer will defrost with doors open. will come back to clear drain and make sure it drain correctly; schdld next appmnt for 10/11 FRI !
Rose K.
WASHER MAYTAG MVWB765FW3 water leaking from the drain cust needs maintance to come clean the drain
Jonathan H.
OVEN WHIRLPOOL WOS51EC0AS04 unit needed new fuse tested unit no furtehr issues it heats up so all else tested ok fans running; used 1 W10545255 (
Francisco J.
DISHWASHER WHIRLPOOL WDP370PAHW0 the dishwasher is working properly there is no problems to the dishwasher i tested it out i filled it up with water it washed no leaks it drained with no problems found explained to the customer about rinse aid they had no idea about it...
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 frosted up evap. ice in fan motor.; ordrng 1 WPW10383615 (thermistor) and 1 W11035836 (cntrl-elec)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced the fan blade kit i had to put silicone in the the top freezer liner and the bottom fresh food section cavity its working properly now .; used 1 W10916494 (BLADE-FAN) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 chute allow air there was ice under ice container.; ordrng 1 W11324790 (door chute)
Rose K.
DRYER WHIRLPOOL LGC8858EQ0 replaced thermo fuse; used 1 WP3392519 (FUSE) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced the left side crisper track. Will mail out cracked pan.; ordrng 1 W10860122ds (pan-crispr)
Chris Z.
REFRIGERATOR MAYTAG MRT311FFFZ00 unit needs new temp sensor; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183 (thermistor)
Ramon H.
WASHER WHIRLPOOL WTW7000DW0 replaced valve tested working good
Ramon H.
WASHER AMANA NTW4605EW0 cx needs main control and acuator; ordrng 1 W11116498 (main control) and 1 W10913953 (acuator)
Raymond J.
OVEN KITCHENAID KODE507EBS02 "replacd faughty control and display, all test good"
Jonathan H.
MICROWAVE WHIRLPOOL RMC305PDB1 burnt out fuse and broil element will return next week wityh broil element and will pull unit out and reset fuse.; ordrng 1 WP9760767 (element) and 1 ovendolly (dolly)
Raymond J.
RANGE JENN-AIR JGRP548WP02 "chk and test range all tst good, faint gas smell mormal"
Francisco J.
REFRIGERATOR WHIRLPOOL ED2GHGXMQ00 defrosted the water line the dispenor is working properly nowshowed cx how to replace the water filter as well
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Refrigerator operating normally at this time customer said it has stopped working for two days on two different ocasions. Unable to verify complaint.
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QVS10 "Due to dirty in compressor compartment, i cleaned compressor room/ resealed the gasket."
Pablo V.
WASHER AMANA NTW4516FW3 washer wont stop drain cancell cycle run test clear error code run test calibrate washer ok request completed
Francisco J.
REFRIGERATOR IKEA IX6HHEXDSM01 replaced the damper to the refrigerator the fridge is cooling properly now...also mentioned the damper and how any liquids infront of the damper will freeze...
Larry G.
WASHER MAYTAG MVWB835DW0 replaced user interface and recalibrated- tested for correct starting. unit working ok.
Edi C.
DRYER WHIRLPOOL WGD6620HC0 Customer complaint not heat: run diagnose test no error codes inform customer of cycle selection like time dry for small load to avoid auto sensing to cut time short
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 replaced the evap fan to the fridge opened the evap panel and the old fan was working real slow and was stopping fridge is working properly now....; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
REFRIGERATOR KITCHENAID KSSC36QTS03 just needed to replace the main cntrl.. the unit is running perfectly and user interface is still working
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 , led BOARD, -BOARD,,5 , VEGETABLES BOARD, due to not dipensing water and no lights, i installed new board for proper function, parts under S-CODE."
Larry G.
WASHER WHIRLPOOL WTW4810BQ0 replaced defective pump and recalibrated. tested for correct operation.
Robert S.
REFRIGERATOR MAYTAG MFI2269DRM01 Ice bin full of ice reinstalled the chute seal that came off.
Ramon H.
WASHER MAYTAG MVWX655DW1 cx needs tub and gear case s code parts per jermey; ordrng 1 MVWX655DW1 (tub) and 1 W10752719 (basket) and 1 W11035751 (geascase)
Ramon H.
DRYER WHIRLPOOL WGD75HEFW0 replaced dryer kit tested working good; used 1 4392067 (REPAI KIT) from stock
Victor B.
DRYER MAYTAG MGDB765FC0 dents on panel and kick toe.-ordered; ordrng 1 W10459664 (toepnl) and 1 WPW10459661 (panel)
Ramon H.
WASHER MAYTAG MVWB865GW0 replaced overlay and main control recalibrated tested working good
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Water dispenser slow ordering parts. Cleare the ice maker bin so cubed ice would pass.; ordrng 1 W11346622 (reservoir) and 1 WPW10349187 (valve) and 1 WP2300868 (fitting)
Rose K.
DRYER MAYTAG MEDC465HW0 dryer not venting very good causing long dry times
Edi C.
REFRIGERATOR AMANA ASI2575GRW01 found broken trim door replaced sd to customer grille all components tested ok to manufactory specifics.; ordrng 1 SDW11162037 (grille)
Rose K.
WASHER MAYTAG MVWC565FW1 drain hose was to far into the stand pipe causing washer notn to drain tub completely
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42FMS01 found leaking frion on evap installed evaporator ckd working ok; used 1 W10913906 (COUPLER) from stock