Local Reviews
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Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "f.f not going into defrost, defrosted, replaced main board, UI, and f.f. fan assembly test good"
Oriale P.
DRYER MAYTAG MGDB765FW0 "cust says unit will not start, ran several start cycles dryer was starting & working, unable to verify complaint, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
RANGE WHIRLPOOL WFE525S0HS1 replaced parts that were broken on oven all test goodq1-no q2-no no sign due to cv 19
Oriale P.
WASHER MAYTAG MVWX655DW2 "found off balance load error, cust had big comforter inside that was not evenly distributed, advised cust to use bulky setting for this material, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Q1 no Q2 no.No signiature due to covid-19. Replaced the refrigerator right door gasket.
Rose K.
WASHER WHIRLPOOL MVWB765FC3 reset main control board water comming in fine q1no q2no no sign covid19
Oriale P.
DRYER WHIRLPOOL WGD4810BQ0 "replaced open thurmal fuse causing no heat, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 wp3392519 (thurmal fuse) from stock"
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19i rerplaced the units filter. i removed the dryer off unit and was bale to replace filter and now all is complete
Victor B.
WASHER WHIRLPOOL WFW5620HW0 "completedhelper job, q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "tech found water line not completly pressed in to coupling, tech repaired and all test good.q1-no q2-nono sign due to cv 19"
Raymond J.
DISHWASHER WHIRLPOOL WDF520PADM7 "cx compl dw not drying, tech chk diahwasher and found drying aid dispenser not releasing adequate liquid for optimal drying, set dispenser and put through test and dign, all test good.q1no q2no no sign due to cv 19"
Raymond J.
RANGE WHIRLPOOL WFG320M0BS3 "tech repaired bottom drawer that was not on track, all test goodq1no q2 nono sign due to cv 19"
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint freezing RF side : replaced control and thermistor for customer re run test all components ok to manufactory specifics. q1nq2n no signature per covid19
Edi C.
DISHWASHER KITCHENAID KDTE104ESS3 replaced panel re run test all compoenents ok to manufactory specifics q1nq2n no signature per covid19
Rose K.
OVEN WHIRLPOOL WFG320M0BS2 needs new ignigtor and gas valve q1no q2no no sign covid19
Ramon H.
REFRIGERATOR KITCHENAID KRFF305ESS cx had normal noise coming from refer no further issues
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 i had left condenser fan unplugged so unit hasnt been coolinnng proproly since last repair.. it was my mistake so were not charging cx
Jonathan H.
WASHER WHIRLPOOL WTW5000DW3 replaced latc hassembly unigt in warrnty ran diag no issues all tested ok q1q2 no no sig cvd19 protol no furtehr isues ; used 1 W11307244 (LATCH) from stock
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 found bad control replace new part run test ok request completed Q1no Q2 no no sign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 q1no-q2no--no sign covid-19---insufficient frost pattern.only frost on first loop of evaporator. not cooling --.called whirlpool. they will reach out to cust. 3-5 business days.
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 found washer on demo mode did the Technical Training Pointer #: W11396914 clear mode run a test cycle fill wash drain spin ok request completed Q1no Q2 no no sign covid 19
Oriale P.
REFRIGERATOR WHIRLPOOL WRS586FIEM01 "found bad evap fan motor not turning needs part replaced sr#7728577716 not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11396715 (evap fan)"
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 unable to start any cycle unit need a new control apt 301; ordrng 1 W11334214 (control)
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 wsher need a new control board unit 307 need to call for auth; ordrng 1 W11334214 (control)
Raymond J.
RANGE WHIRLPOOL AEP222VAW cx decided to repairq1no q2no no sig due to cv 19; ordrng 1 W11176326 (harness) and 1 W11241454 (harness) and 1 6610364 (clip)
Larry G.
WASHER MAYTAG MVWB765FW2 q1no-q2no--no sign covid-19----leaking water advised on drain backing up. unit working ok.
Ramon H.
DRYER WHIRLPOOL WGD4950HW0 q1 no q2 no no sign due to covid 19 replaced seal on door no further issues
Raymond J.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "replaced faughty tubr swtich and buld, all test goodq1-no q2-nono sign due to cv 19"
Larry G.
WASHER WHIRLPOOL MVWC565FW0 "q1no-q2no--no sign covid19---intermittent problem---found f8-e1 and f0-e2---tested for hot/cold water in test cycle also checked for wash and spin, drain pump operations..ran recalibration.. started cycle washer is working ok at this time."
Chris Z.
DISHWASHER WHIRLPOOL WDT750SAHW0 Q1: noQ2: no no signature due to covid-19i replaced the sump assembly and tested new motor and all is working proporly and now unit can circulate water
Raymond J.
RANGE WHIRLPOOL WEG745H0FS0 "replaced burner ign, all test good.q1no q2 nono sugn due to cv 19"
Raymond J.
RANGE WHIRLPOOL WEG745H0FS0 "replaced burner ign, all test good.q1no q2 nono sugn due to cv 19"
Rose K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ordered air filter and sound proofing q1no q2no no sign covid19; ordrng 1 W10311524 (air filter) and 1 W10896113 (shield)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF57R18DM00 q1 q2 no no sing c19 def pr installed thermstor ckd ok
Larry G.
WASHER MAYTAG MHW6630HC0 q1no-q2no--no sign covid-19----f8-e1---no hot water going to garage.-outlet reading 118v av all thw to main control.reseated filter and main control power wires.--s/r#7728577556---
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "KRUEQRUAPL1, f.f. evap.ice up defrosted replaced UI, main board and f.f. evap. thermistor asembly, q1 no q2 no i didn't getsignature cause covid-19"
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1no--q2no--no sign covid-19-- wall outlet has reversed polarity and no ground---advised to have repaired.
Rose K.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 replaced evap fan motor deiced freezer q1no q2no no sign covid19; used 1 WP2315539 (EVAP FAN) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "41 &6 deg. only 1 container was frozen it wasn't even close to dumper,the rest was good, ice container is full of ice, he told me about ice up by left of freezer door but was clean all around.,i informed to partner team,file#7728580035"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced ice maker and filter cover also freezer switch advised cx tochange light bulb in freezer
Rose K.
RANGE WHIRLPOOL WGG745S0FH02 replaced upper bake igniter recall from 188925 q1no q2no no sign covid19; used 1 12400035 (IGNITER KIT) from stock
Ramon H.
WASHER WHIRLPOOL 0 cx had clogg in drain and loose bellow tighten down and cleared clogg
Ramon H.
DISHWASHER KITCHENAID KDTE104ESS1 cx had signs of main control catching on fire cx wants to call whirpool does not want a repair on dishwasher due to smoke marks on various parts of dishwasher
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced ice maker q1no q2no no sign covid19
Rose K.
WASHER MAYTAG MVWX655DW0 replaced wash plate q1no q2no no sign covid19
Larry G.
WASHER MAYTAG MVWB725BW0 q1no q2no--no sign covid 19----f-71--not going into spin on c9--; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)
Rose K.
RANGE JENN-AIR JDS1450FS0 replaced temp sensor q1no q2no no sign covid19
Edi C.
WASHER MAYTAG MVWX655DW0 Customer complaint not spinning : found worn out hub and bad gearcase replaced parts for customer re run test all components ok to manufactory specifics. q1nq2n q3n no signature per covid19.
Sarkis M.
REFRIGERATOR KITCHENAID KBSN602ESS00 q1 q2 no no sing c19 repair frezeer door hing was noise ckd working ok
Chris Z.
WASHER WHIRLPOOL WTW7000DW0 Q1: noQ2: no no signature due to covid-19unit was recaibrated and i advised to lessen the ammount of detergent being used because i have 2 over susds errors recoreded on unit.
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "has pf power failure error, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11322905 (cntrl-elec) and 1 helper (helper)"
Robert S.
REFRIGERATOR KITCHENAID KUWO24LSBX24 Q1 no Q2 no.no signiature due to covid-19. Wine cooler has a leak in the sealed system with no dye showing on evaporator coil or the machine compartment. Equalization pressure 26 psi. Running amps .4.low side 14 inch vacuum highside 95 psi. called the techline unit deemed unrepairable SR#7728579678. Dye drier installed 09/06/19 by tech RS under warranty.
Robert S.
WASHER MAYTAG MVWX655DW0 Q! no Q@ no.No signiature due to covid-19. Replaced the suspension rods actuator and drive pulley. Tested operation all normal.; used 1 W10721967 (CAM) from stock
Sarkis M.
VENT HOOD KITCHENAID KVUB606DSS1 q1 q2 no no sing c19 need motor noisy; ordrng 1 W11035826 (motor-fan) and 4 W10915369 (filter)s
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced parst tested unit no furtehr issues q1q2 no
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ "replaced bad freezer light causing light issue, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 mbW10695459 (module) from stock"
Francisco J.
RANGE WHIRLPOOL JGS8860BDP fxed the range the tovetop is working properly q1.noq2.nono signature due to covid19
Larry G.
WASHER WHIRLPOOL WFW6620HW0 q1no-q2no--no sign covid-19---PF on display-- found 103.2 v ac at wall outlet. advised to have checked
Francis C.
MICROWAVE WHIRLPOOL WML55011HS0 helper complted
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 dryer need a motor and blower; ordrng 1 W11327190 (blower) and 1 W11234001 (motor)
Francisco J.
LAUNDRY CENTER MAYTAG MVWB835DW4 replaced the housing the washer is filling up with water now completed callq1.noq2.nono signature due to covid19
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 cx compl thats ist too cold will change damper ans themistor.q1-no q2-nono sign due to cv 19; ordrng 1 WPW10594329 (control) and 1 212643 (sealer-gum)
Victor B.
WASHER MAYTAG MVWX655DW1 bad gear case q1 no q2 no.; ordrng 1 W11035751 (gear case) and 1 W10902814 (wash plate) and 1 W10721967 (cam) and 1 W10528947 (hub)
Ramon H.
REFRIGERATOR KITCHENAID KRFC704FPS03 replaced door and tested no further issues THIS IS NOT THE SAME ISSUE
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS02 q1 q2 no no sing c19 installed 2 gasket ckd ok
Chris Z.
DISHWASHER KITCHENAID KUDE48FXWH0 Q1: noQ2: no no signature due to covid-19needs new heater; ordrng 1 W10703867 (HEATER)
Francisco J.
REFRIGERATOR KITCHENAID KRFF707ESS01 test 1 passtest2 passtest 3 fan and damper opened turned oneverything is working as it should at this moment the unit is making ice q1.noq2.nono signature due to covid19
Chris Z.
WASHER WHIRLPOOL WFW6620HW0 Q1: noQ2: no no signature due to covid-19i replaced boards and tested and now unit is responding to all commands proporly
Robert S.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Q1 no Q2 no.No signiature due to covid-19. Replaced the orion and main board. Interior lights are no longer flickering and the refrigerator is no longer rebooting after a few minutes of operation.
Oriale P.
RANGE AMANA AER6303MFS2 "replaced broken glass top,this is different issue from prev visit, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
WASHER WHIRLPOOL WFW8620HC2 it was dead i did the test now works ordered board and console; ordrng 1 W11327395 (console) and 1 W11439664 (board) and 1 ovendolley (oven dolley)
Oriale P.
WASHER WHIRLPOOL WTW5000DW3 "removed object from drain pump causing unit to stop, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 replace bad sump pump testwashing ok request completed Q!no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 "over charge on freon from last visit possibly, removed froen melted all teh ice in freezer section tested unit no issues heater works thermisters good on the diag no issues allow few more weeks to monitior q1q2 no no sig cvd19 protol"
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "repaleced both test goog, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR AMANA AFI2539ERM Q1: noQ2: no no signature due to covid-19i replaced icemaker and tested new one and it filled and starting to freez all is checking good
Oriale P.
COMPACTOR WHIRLPOOL GX900QPPS6 "replaced bad momentary start switch, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 q2 no no sing c19 its not drying problem instruct customer to use jet dry
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "q1no-q2no--no sign covid-19----temp are set at 35f and 0f-----set to 39 and 1---freezer light switch frozen, advised not to store veg in deli bin."
Oriale P.
DISHWASHER KITCHENAID KDTE204GPS0 "found bad sump motor, wash motor not moving needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11124384 (pump&motor) and 1 W11305303 (cntrl-elec)"
Edi C.
DISHWASHER MAYTAG MDB8969SDM3 Customer complaint not drainning : run diagnose test found clog water pump cleaned re run test DW drain customer ask for hinge on door rusted not cover under her insurance q1nq2n q3nb no signature per covid19
Oriale P.
DRYER MAYTAG MVWB765FW3 "replaced bad display overlay, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 q1q2 no no sig cvd19 protocol broken water line fixed water line assm tested unit no furtehr issues
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 unit was working proprly when i arrived ice was just clogged in the shoot so i cleared annd nowq unit can dispense no issues
Robert S.
WASHER WHIRLPOOL MVWB765FW3 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface and main control. Calibrated and tested operation.
Victor B.
DRYER MAYTAG MGD6630HW0 "replaced board and thermistor per tech support still on normal pilot lit only once then nothing, dennis will call tech support another day today is to late to call; schdld next appmnt for 8/26 WED !"
Rose K.
DISHWASHER WHIRLPOOL WDTA50SAHZ installed rack stops q1no q2no no sign covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 ordered the valve icemaker and harness replacedq1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL KRFC604FSS01 customer wants to wait on the repair will call back within 2 weeks chaeging 134.95 for the diagnsotic only .q1.noq2.nono signature due to covid19
Chris Z.
COOKTOP IKEA ICI500XB01 Q1: noQ2: no no signature due to covid-19cooktop is cracked and i need to replace glass; ordrng 1 W10330287 (cooktop)
Oriale P.
WASHER MAYTAG MHW5630HC0 "unit stops mid cycle needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11322901 (cntrl) and 1 W11314664 (heater)"
Larry G.
WASHER WHIRLPOOL WTW4850HW1 q1no-q2no--no sign covid-19--cap reading open..replaced defective capactitor and recalibrated--tested for correct motor operation.; used 1 W11395618 (capacitor) from stock
Chris Z.
REFRIGERATOR MAYTAG MFW2055FRZ00 Q1: noQ2: no no signature due to covid-19door isnt closing proporly so i need to replace slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)
Edi C.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Customer complaitn not cooling : found restriction ordering part for customer need master tech as helper; ordrng 1 W11407409 (evaporator) and 1 W11209866 (compressor) and 1 W10913906 (coupler) and 1 876765 (mtg kit) and 1 1francismastectech (1 francis master tech)
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 found washer not woring remove front panel found latch not conected install back test cycle test ok request completed Q1 no Q2no no sign covid 19
Francis C.
MICROWAVE WHIRLPOOL WMH31017HS-6 "Complaint not heating , found cavity door frame damaged , i call whirlpool and they said damaged only covering for 30 days only they gave me sr#7728582993 , also refer cx call customer services"
Victor B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "replaced water valve still no water i installed the old UI now water comes,; ordrng 1 W10878993 (UI/board.)"
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint not cooling : found bad control board replaced parts for customer all componets ok to manufactory specifics q1nq2n nosignature per covid19.
Larry G.
DRYER MAYTAG MGDB835DW4 q1no-q2no--no sign covid-19---replaced dryer kit for noisy idler and rollers bearings...tested for normal noise and heat--unit working ok.
Edi C.
OVEN WHIRLPOOL WOC54EC0AS01 ref7728579937 call tech line advise replacing control board gave estimate custoemr declined estimateq1nq2nq3n nos iganture per covid19
Jonathan H.
WASHER MAYTAG MVWB865GW0 q1q2 no theres an issue now with teh bolt holding the motor we replaced teh splutvch last time but it needs spring reordering all parst; ordrng 1 W10811956 (drum assy) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Francisco J.
MICROWAVE OVEN WHIRLPOOL WMH32519HZ5 Need to order the capacitor and the magnatron for this repair q1.noq2.nono signature due to covid19; ordrng 1 W10754299 (MAGNATRON) and 1 W10850446 (CAPACITOR) and 1 2ndman (2ndman)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 the refrigerator wont start the relay was damaged by roaches called partnerteam to note it reference#7728552046
Rose K.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 had to much food in the freezer pushing on the fan motor replaced fan blade; used 1 W10916494 (BLADE-FAN) from stock
Robert S.
LAUNDRY CENTER WHIRLPOOL WGD4850HW Q1 no. Q@ no. No signiature due to covid-19. Noisey drum rollers. replaced the rollers pulley and belt.; used 1 4392065 (REPAI KIT) from stock
Robert S.
DRYER AMANA NGD4655EW2 Q1no Q2 no No signiature due to covid-19. Checked the dryer found that the drum is not turning. Found belt not connected to the puley. secured the belt around the pulley and motor. tested the operation.
Oriale P.
REFRIGERATOR MAYTAG MFC2062FEZ03 "replaced water valve tested in in fill unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
DISHWASHER KITCHENAID KDFE104HPS1 "dishwasher working propertly, female not happy she think the heater doesn't i showed putting water we could here the hissing. also i explained to use rince aid but she doesn't want to, she not happy with dishwasher and want to return it to pacific sells. i inform to partner team file#7728552677"
Oriale P.
REFRIGERATOR KITCHENAID KBFS22EWMS9 "removed ice from pee trap & replaced part w10619951 p trap drain tube kit - sp w10632338b - special project s38253 parts covered, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER MAYTAG MVWB765FW2 "replaced broken lid on left corner hinge of plastic lid causing issue with not being able to start, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1no-q2no--no sign covid-19---replaced defective glass/door and burner head.. all burners working ok.
Ramon H.
REFRIGERATOR KITCHENAID KRFF507HPS01 cx needs immetter; ordrng 1 W11224256 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec) and 1 w11405309 (display)
Sarkis M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 iq1 q2 no no sing c19 installed i.m ckd working ok
Pablo V.
MICROWAVE IKEA IMBS104GSS00 auth # IRWZ2RWNL2 found burn harness unit need a new thermostat controland harness; ordrng 1 W11160286 (CONTROL) and 1 W11196485 (CONTROL) and 1 W10141630 (THERMOSTAT) and 1 8205659 (THERMOSTAT) and 1 W10474490 (HARNESS) and 1 W11356974 (HARNESS) and 1 W11356971 (HARNESS) and 1 dolly (dolly)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 unit has restriction on evap coil so its not getting full frost pattern and only top coil.ordering lock ring kit for sealed system repair; ordrng 1 w1140426 (compressor) and 1 w11407409 (evap) and 1 lockringkit (lock ring kit) and 1 sealedsystemtech and 1 W11024683 (cover-evap)
Larry G.
WASHER MAYTAG MHW5630HW1 q1no-q2no--no sign covid19----s-r#7728571380---PF--found 108.v and customers outlet. advised to have voltage checked.
Ramon H.
DRYER WHIRLPOOL WGD7000DW0 cx had loose wire from main control to ignitor tighten wire down and tested working good
Oriale P.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "found doors uneven causing air gaps, realighed doors, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: N"
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "replaced faughty filter head, all test goodq1-no q2-no no sign due to cv 19"
Pablo V.
RANGE WHIRLPOOL WEG515S0FS2 error code f1 e1 need a new control; ordrng 1 W11310915 (control)
Chris Z.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 door wasnt ordered; ordrng 1 LW10503829 (dor-fip ss)
Pablo V.
OVEN KITCHENAID KODE500ESS02 replace control board panel fuse and thermostat test ok request completed Q1no Q2no no sign covid 19
Victor B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "file#7728574279, per tech support to replaced all the sharpy containers please send them to customer customer will install them., q1 no q2 no, i didn't get signature cause covid-19; ordrng 1 WPW10542037DS (PAN-SNACK) and 1 WPW10531081DS (PAN-CRISPR) and 1 WPW10531082DS (PAN-MEAT) and 1 W10861754DS (BIN-FREEZR) and 1 W10542035DS (BIN-FREEZR) and 3 WPW10494333DS (BIN-FRAME)s and 2 WPW10494334DS (BIN-FRAME)s"
Sarkis M.
DISHWASHER KITCHENAID KDPM354GPS0 "q1 no q2 no no sing c10 authorization # s22513 spoke with billing told me cover parts and labor; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 q1q2 no no sig cvd19 protocol replaced the bellow use autho for labor - WRWXM00AL2tested unit test 1 for diag no more leaks found hole in original bellow
Sarkis M.
WASHER WHIRLPOOL WFW6620HC0 q1 no q2 no no sing i was halper
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "no lights, i put it on test fans still runing, , idisconnected stillno lights and on test or off fans still running , i need to try with the board fist.; ordrng 1 WPW10675033 (board) and 1 W10804160 (led board) and 1 W11294907 (ice maker) and 1 W10846539 (ice fan) and 1 W11330971 (UI)"
Francisco J.
DISHWASHER JENN-AIR JDTSS245GX0 replaced the cntrl and board the dishwasher is working properly again completed callq.noq2.nono signature due to covid19
Oriale P.
WASHER WHIRLPOOL WGT4027EW0 "replaced bad noisey gearcase with drive block & coupler, ran test working ok. DL auth was given but was unable to capture in notes.not signed due to COVID-19 protocol. Q1: No, Q2: N"
Jonathan H.
MICROWAVE WHIRLPOOL KMBP100ESS01 q1q2 no no sig cvd19 protocol replaced parts tested unit. no furtehr issues
Victor B.
WASHER WHIRLPOOL MVW7230HW "the error that gives is not balance, she showed me 2 picture that the rugs and are on one side, and blankes also go on the side, i explained that she needs to put more stuff to wash not only one blanket , machine is working propertly."
Pablo V.
WASHER WHIRLPOOL MDB9150AWQ remove old handle part is NLA request completed
Robert S.
DRYER MAYTAG MGDX655DW2 Q1 no Q2 no.No signiature due to covid-19. Replaced the push to start switch. Tested operation
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1 no Q2 no.No signiature due to covid-19. Lighted shelf fron frame came off.; ordrng 1 W11245713 (shelf-glas)
Victor B.
REFRIGERATOR WHIRLPOOL BR18V2W "evap ice up defrosted and repalced by-metal and defrost timer., q1 no q2 no i didn't get signature cause covid-19"
Larry G.
REFRIGERATOR WHIRLPOOL WRT111SFDB03 q1no-q2no--no sign covid-19--unit is cooling ok. has ice moisture build up on freezer rear panel and supply. will need to defrost for 24hrs.
Francisco J.
LAUNDRY CENTER WHIRLPOOL WTW4850HW0 replaced the water valve and the cntrl for her water coming in at different temps q1.noq2.nono signature due to covid19
Robert S.
DRYER MAYTAG MEDB835DW4 Q1 no Q@ no.No signiature due to covid-19. Checked the dryer found error code F4-E3 restricted air flow. Found the dryer flexible vent on the rear of the dryer smashed. Customer needs the venting corrected.
Larry G.
WASHER MAYTAG MVWC565FW0 "q1no-q2no--no sign covid-19---not going into wash/spin..motor shaft stripped, belt shreedsed,actuator jamming when trying to shift from wash to spin; ordrng 1 W11035751 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11161960 (agitator) and 1 W11116594 (cntrl-elec)"
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q! noi Q2 no.No signiature due to covid-19. Drilled out burner screws abd replaced orifice holders and burner bases. Replaced the swicth harness.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "q1q2 no no sig covd19 protocol fixed door issue not aligned properly causing door to stay open condensation to buildup, heated gasdket tested unit no furtehr issues"
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 replaced part seems like we had old revision on it no furtehr issues allow few weeks if callback we need master etch and techline to document for nono repairable q1q2 no no sig cvd19 protocol
Raymond J.
OVEN WHIRLPOOL WOD51ES4ES00 tech found faughty broil element and control.q1no q2nono sign due to cv 19auth; ordrng 1 W10685631 (broiler element) and 1 W10807576 (cntrl-elec) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)
Sarkis M.
OVEN JENN-AIR JGRP548WP00 q1 no q2 no no sing install cntrl-elec ckd working ok
Robert S.
WASHER MAYTAG MVW7230HW0 Q1no Q2 no.No signiature due to covid-19. customer had an off balance error code. Tested washer components through diagnostics all functions are normal. Performed a dlms calibration.
Ramon H.
RANGE WHIRLPOOL WEG750H0HW0 cx needs spark module; ordrng 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
Larry G.
DRYER WHIRLPOOL WGD4815EW2 q1no-q2no--no sign covid-19---replaced pts relay and fuse--tested for correct operation.
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 run select cycle no start unscrew front panel found door latch not conected install latch screw panel back test startcycle ok request completed Q1no Q2 no nosign covid 19
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 need to order icemaker and cntrl q1.noq2.nono signature due to covid19; ordrng 1 4317943 (icemaker) and 1 W11285509 (arm shutoff) and 1 W11034366 (cntrl)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 remove door remove ice replace bad icemaker control and water valve test ok request completed Q1no Q2no no sign covid 19 AUTH # KRWZ100NL2
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 refrigerattor need a new control and damper; ordrng 1 WPW10594330 (damper) and 1 WPW10503278 (control)
Larry G.
WASHER WHIRLPOOL WTW4855HW1 q1no-q2no-no sign covid 19- replaced defective cracked pump and tested for correct operation.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHB04 not dispensing ice remove ice bucket found a block of ice remove all ice from bucket test ok request completed Q1 no Q2 nono sign covid 19
Chris Z.
WASHER WHIRLPOOL WFC8090GX0 I VERRIFIED THAT ANOTHER COMPANY IS SCHEDUALED TO COMEOUT FROM WHIRLPOOL
Francisco J.
REFRIGERATOR WHIRLPOOL MBB1956GES freezer temp=10 degreesfresh food temp is 38 degreeschecked condensor warm not overheatingfan condensor and evaporator workinggaskets are not ripped they are okay condesnsor coild are okay not dirty.q1.noq2.non
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replace badcontrolboard run test oven heat ok request completed Q1no Q2no no sign covid 19
Chris Z.
FREEZER KITCHENAID KRMF706ESS00 NEEDS NEW GASKET ITS COMING OFF DOOR AND ITS FOAMED IN.; ordrng 1 W10407216 (gasket-fip)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "file#7728570951, per tech support to set thermistor at heat exchanger and if it still happens to replace board. i ordered .; ordrng 1 W11174836 (board)"
Jonathan H.
REFRIGERATOR KITCHENAID KBFO42FTX08 unit ice maker was leaking adjusted ice maker tested no leaks no issues all etsted ok no furtehr issues with unit q1q2 no no sig cvd19 protocol
Francisco J.
FREEZER WHIRLPOOL WRT311FZDW the customer has the freezer stuffed there is no air circulation therefore its freezing the food need to move the things aroundq1.noq2.nono signature due to covid19
Oriale P.
MICROWAVE OTR WHIRLPOOL WMH78019HW2 "replaced faulty door causing no heat & no start issues, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: N"
Rose K.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 found sound proofing hitting the condensor fan removed fiberglass q1no q2no no sign covid19
Robert S.
WASHER MAYTAG ATW4675YQ1 Q1 no Q2 no.No signiature due to covid-19. Replaced the suspension rods and the tube ring. Tested the washer for spin.
Rose K.
OVEN KITCHENAID KODT100ESS01 cust refused to pay when I called and advised cust of the charges and kicked me out of the house called Francis about the problem q1no q2no no sign covid19
Larry G.
ICE MAKER WHIRLPOOL WRS315SDHZ04 q1no-q2no--no sign covid-19---ice bin cracked on bottom.will mail out part.; ordrng 1 dsWPW10558423 (ice-contnr)
Ramon H.
DISHWASHER KITCHENAID KDTE204SESS0 cx needed adjusters replaced adjusters and tested working good
Pablo V.
REFRIGERATOR KITCHENAID KSCS25FSMS01 found frost on the evap unit need a new bimetal; ordrng 1 WPW10225581 (bimetal)
Pablo V.
WALL OVEN JENN-AIR JDS1750EP0 found broken glass door i need to move range back in place whe the job is done; ordrng 1 W11281831 (door glass)
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no.No signiature due to covid-19.Replaced the right front surface burner valve and knob. Also replaced the oven door front glass assembly.
Larry G.
WASHER WHIRLPOOL WFW5620HW0 q1no-q2no--no sign covid19--flashing PF----found 102 v ac at customers outlet..
Victor B.
FREEZER WHIRLPOOL KRFF507HPS00 "replaced freezer led, now freezer lits., q1 no q2 no, i didn't getsignature cause covid-19"
Francisco J.
REFRIGERATOR WHIRLPOOL JFD2589KEP the fridge is working properly the light switch is engaging q1.noq2.nono signature due to covid19
Victor B.
DRYER MAYTAG MGDC465HW0 "idler at motor and belt broken-replaced both test good. q1 no q2 no, i didn't get signature cause covid-19"
Victor B.
WASHER WHIRLPOOL WFW5090JW0 "faulty receptacle customer needs to fix or replace the receptacle, i tryed with different receptacle it works. q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
WASHER WHIRLPOOL WFW6620HC0 need 2nd man to help bring down dryer and replace the dispenser the; ordrng 1 W11465532 (DISPENSER) and 1 2man
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 ordered new reservoir with filter head q1no q2no no sign covid19; ordrng 1 W11346622 (RESERVOIR)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 no q2 no no sing c19 def drain was full of ice clean ckd working ok
Rose K.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 ordered new ice maker and new boards q1no q2no no sign covid19; ordrng 1 W11224256 (cntrl-elec) and 1 W11405309 (cntrl-elec) and 1 W11294907 (icemaker)
Larry G.
WASHER WHIRLPOOL WTW5005KW0 q1no-q2no--no sign covid19----repaired broken wire at pump and recalibrated--tested for correct operation through test cycle.
Raymond J.
WASHER WHIRLPOOL WTW5000DW0 "tech put washer through dign, no codes, all test goodtested under load and nois level normal.q1 no q2-nono sign due to cv 19"
Oriale P.
WASHER WHIRLPOOL WFW5620HW1 "found bad drain pump, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11458345 (drain pump)"
Ramon H.
REFRIGERATOR MAYTAG WRF757SDHZ00 cx needs control; ordrng 1 W10695459 (module) and 1 W11224256 (cntrl-elec)
Jonathan H.
OVEN JENN-AIR JGRP548HLO q1q2 no no sig cvd19 protocol prescreening parst setting up for soonest available this week eithe rmorning or afternoon spoke with tenant setting up soonest appt; ordrng 1 W11248652 (fan)
Rose K.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 ordered new control boards nothing working when i arrived; ordrng 1 W10830288 (cntrl-elec) and 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)
Victor B.
REFRIGERATOR JENN-AIR JFX2897DRM02 "i/m. error, fan slow, also female talks about the switch at freezer; ordrng 1 W11294907 (icemaker) and 1 W10846539 (fan) and 1 W10843055 (board) and 1 W11384469 (freezer switch)"
Francis C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Complaint leaking water , found block air return , just clear up , also i replaced fan kit part for better flow air recirculation , explaint cx not to over pack the ffc .; used 1 W10916494 (BLADE-FAN) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 i/m. arm not coming down replaced i/m. module now arm comes down
Pablo V.
DRYER WHIRLPOOL WED5620HW0 found blower pipe making noise unscrew back panel disconect hose intall pipe in place screw panel back test ok no more noise Q1no Q2 no no sign covid 19
Raymond J.
MICROWAVE KITCHENAID KMBS104ESS02 "replaced faughty control and swtich, all test goodq1-no q2-nono sign due to cv 19"
Rose K.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 ordered new ff door seals; ordrng 2 W10830162 (door seal)s
Raymond J.
WASHER ROPER RTW4641BQ0 "tech chk washer with load , no codes and all test good, would not dup any problem, told cx not to over load and if call back without any problems will have to pay.q1 n0 q2 nono sign due to cv 19"
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Q1: noQ2: no no signature due to covid-19unit needs new seals and also doors are rusting. i we need to submit for approval. Parts needed :(2) W10830162 gasket-fip13107888SQ dor-fip ss left12977880SQ dor-fip ss fz13107887SQdor-fip ss right2x labor; schdld next appmnt for 9/14 MON ! , states that autho needed"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 q1 no q2 no no sing c19 i.m working i.m arm was off
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 i replaced defuser due to noise and now unit is quietQ1: noQ2: no no signature due to covid-19
Robert S.
WASHER MAYTAG MVWC565FW2 Q1 no. Q2 no. No signiature due to covid-19. Complaint not enough water. Tested the washer found operation normal. Advised the customer to use bulky sheets for more water.
Rose K.
REFRIGERATOR WHIRLPOOL K80462148-XNA reinstalled drain pan q1no q2no no sign covid19
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 filter not able to stay in place remove pump unscrew bottom panel found link no on the whell install in place test ok request completed Q1no Q2no no sign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 q1no-q2no--no sign covid-19--fc @ 7f and rc @ 38---set fc to max and rc to recommended. unit cooling ok
Francisco J.
WASHER WHIRLPOOL WTW5000DW3 the washer is working properly cx was loading the washer with 2 queen size sheets pillow covers and other garments its gonna be out of balance when this happens showed cx how to wash properly all cycles how its important to move it to the right cycle for certain loads.q1.noq2.nono signature due to covid19
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 found draim pump clogged unscrew botton panel remove trash from the drain install pump test ok request completed Q1no Q2 no no sign covid 19
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 found nosie from blower hosing remove top panel front panel install a screw that hold housing to cabinet run testno more nosie request completed Q1no Q2 no no sign covid 19
Sarkis M.
VENT HOOD KITCHENAID KXD4636YSS2 q1 q2 no no sing c19 felter was out wasn:t connecting to safety switch
Francis C.
MICROWAVE WHIRLPOOL WMH32519HZ-1 "Complaint not heating , found loose wire at mag , just repaired , now its ok tested fine ."
Oriale P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "reinstalled loose holder for mulion, added lubrication to door catch, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
DISHWASHER KITCHENAID KDFE104HBS0 wash motor is not pumping into dishwasher q1.no.q2.nono signature due to covid19; ordrng 1 W11085683 (motor pump asembly) and 1 W11101428 (spray arm)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Q1 no Q2 no.No signiature due to covid-19. Flipper mullion popped off door stud at the top. Reinstalled the flipper mullion.
Raymond J.
MICROWAVE OTR IKEA IMH160FW2 helper complete
Francisco J.
MICROWAVE OTR IKEA IMH160FW2 need to order the holder and the cntrlq1.noq2.nono signature due to covid19irwfw00nl2
Larry G.
DISHWASHER WHIRLPOOL MDB8989SHZ0 q1no-q2no--no sign covid-19--weak wash motor.-nees replacement.; ordrng 1 WPW10591570 (pump&motor)
Jonathan H.
WASHER WHIRLPOOL WTW8500DC0 replaced parst tested unit no furtehr issues see ro ticket
Chris Z.
DISHWASHER WHIRLPOOL KDTM354ESS Q1: noQ2: no no signature due to covid-19needs new sump assy; ordrng 1 W10805015 (pump&motor)
Sarkis M.
DRYER WHIRLPOOL 1.11E+12 drayer working ok installed drayr vant ckd ok q1 q2 no no sing c19
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Q1: noQ2: no no signature due to covid-19** not returning to call the house is extreamly filthy and fridge has maggots infesting 7728561469 **close out calll
Raymond J.
REFRIGERATOR KITCHENAID KBFS25EWMS3 refer has faughty seal at top.q1-noq2-nono sign due to cv 10; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s and 1 212643 (sealer-gum)
Jonathan H.
WASHER AMANA NTW4516FW3 "q1q2 no no sig cvd19 protocol replaced the board no furtehr issues it fills and starts to qagitate about 1/2 full of water i told her whirlpool stated if theres no codes then its working normal but we replaced board so theres nothing else that can be wrtong with unit all tested ok all checked out fine and shes upset saying she dosnt like her unit, dosnt like that she purchsed a 'Retared unit' as per customer i informed her iftheres any issues she can call cust care"
Rose K.
REFRIGERATOR JENN-AIR JFFCC72EFP02 ordered new RF evap cover and main control board additional lablr auth num JRWCPRWDPL2 q1no q2no no sign covid19; ordrng 1 W11395641 (evap cover) and 1 W11114721 (cntrl-elec)
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "i put it on test its working fine.q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
LAUNDRY CENTER MAYTAG MVWX655DW cx needs wash plate; ordrng 1 W10902814 (washplate)
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 adjusted rollers q1no q2no no sign covid19
Rose K.
DRYER WHIRLPOOL WGD87HEDW0 replavced rollers and belt q1no q2no no sign covid19
Victor B.
DRYER WHIRLPOOL WED8000DW4 "wheels very noisy replaced test good., q1 no q2 no, ididn't get signature cause covid-19; used 1 4392067 (REPAI KIT) from stock"
Pablo V.
DISHWASHER WHIRLPOOL MDB7759AWS3 replace crack fill hose test no leaks request completed Q1 no Q2 no no sign covid 19
Rose K.
LAUNDRY CENTER MAYTAG MGDB765FW0 replaced drum q1no q2no no sign covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "found ice on suction line were copper tubbing goes inside cabinet, called techline unit maybe over charged need to run vacuum & recharge system sr#7728564776; ordrng 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
Ramon H.
MICROWAVE WHIRLPOOL WMH31017HS-3 cx has fan making noise took down and fan was rubbing aginst frame tighten fan down and tested no further issues CALLED TP FOR AUTHO # IS WRWL2RWNL2
Ramon H.
DRYER WHIRLPOOL WGD5620HW1 cx had rattling noise in blower housing applied shims under housing and tightyen down tested working good....CALLED TP FOR AUTHO # IS WRWL4RWNL2
Jonathan H.
DISHWASHER KITCHENAID KDFE104DSS5 q1q2 no no sig cvd19 protol replaced parst rack is working door closes no leaks all tested ok
Robert S.
FREEZER WHIRLPOOL WRT138FZDW00 Q! no Q2 no. No signiature due to covid-19. Freezer door gasket came out of the groove at bottom of the door. Reinstalled the gasket and cleaned the mullion rail and gasket
Ramon H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 cx needed temp adjusted and tested working good
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ordered new ice maker and ice bin ice maker leaking q1no q2no no sign covid19; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ice-contnr)
Francisco J.
REFRIGERATOR KITCHENAID KUIX505ESS0 replaced the pan water me and francis diafgnosed this prior completed callreplaced broken panq1.noq2.nono signature due to covid19
Francis C.
WASHER MAYTAG MVWB765FW1 "Complaint stop working , found error coce f7E5 , replacing slider stator and rotor , i call whirlpool and thats what they recomend , they gave me SR#7728565088.; (created new UIS, deleted prior attachment to UisID 3615), ordrng 1 W10734521 (SLIDER) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10754158 (motor stator)"
Pablo V.
WASHER MAYTAG MVWC565FW1 run test found error code form actuator erase errorcode calibrate washer test ok request completed
Sarkis M.
DISHWASHER KITCHENAID KDPE234GPS0 q1 no q2 no no sing c19 orderd motor pump; ordrng 1 W11085683 (pump&motor)
Oriale P.
WASHER MAYTAG MHW6630HW0 "replaced defective new dispenser causing water leak, same issue but new part was installed & caused leak. ran test no leaks found. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
DISHWASHER WHIRLPOOL KDTE404DSS0 Q1 no Q@ no.No signiature due to covid-19. Dishwasher will not pass test mode and will shit off during wash with water remaining.; ordrng 1 WPW10469574 (vent asm) and 1 W10866116 (cntrl-elec)
Ramon H.
DRYER WHIRLPOOL MGD5630HC0 cx needed thermal fuse; used 2 WP3392519 (FUSE) from stock
Ramon H.
WASHER MAYTAG MHW8630HC1 water leaking from dispensor found loose hose on soap dispensor put clamp back on correctly tested working good....CALLED TP FOR AUTHO # IS MRWL5RWNL2
Victor B.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "leak at condensor, but also compressor didn't even try to come on so needs condensor and compressor.; ordrng 1 W11393142 (compressor) and 1 W11442050 (condensor.)"
Larry G.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1no-q2no--no sign covid-19--tighten loose handle.and selaed gasket to cabinet--
Larry G.
MICROWAVE OTR WHIRLPOOL KMHS120ESS09 q1no-q2no--no sign covid-19---tighten loose wire at magnetron--tested for correct heat.
Francis C.
WASHER WHIRLPOOL WTW8800YC1 "Complaint not draining , found error code F32 , i check pump is good , need main control electronic , ordering part from warehouse , . Q1N Q2N , NO signature for COVID-19"
Sarkis M.
RANGE WHIRLPOOL WFG320M0BS3 q1 q2 no no sing c19 unit ckd working ok
Robert S.
RANGE MAYTAG MGR6600FZ1 Q1 no Q2 no.No signiature due to covid-19. Replaced the oven door hinge.
Francisco J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order the grill the one the customer got was defective; ordrng 1 WP2206670B
Jonathan H.
WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig covd19 protocolunit had f8e1 i ran activation test abd cold valve 1 wasnt enagging properly ordering parst ; ordrng 1 W11316246 (switch-wl) and 1 W11352117 (board) and 1 W11316256
Oriale P.
COMPACTOR WHIRLPOOL GX900QPPS6 "call techline found bad cntrl switch causing no start sr#7728566091 part is in ssb not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP9871824 (switch)"
Oriale P.
WASHER MAYTAG MVWB835DW0 "replaced bad water valve causing long fill error & broken washplate, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
DRYER WHIRLPOOL WGD4815EW2 i loosned the catch on the door so it can catch without applying so much force so now unit can open and close easily
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Q1: noQ2: no no signature due to covid-19i reheated gasket and reshapped it to seal perfectly and let cool to keep shape. unit is complete
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "tech replaced faughty themistor, all test goodq1-no q2-nono sign due to cv 19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1 no q2 no no sing c19 installed damper orderd qn d n s m b xxxx
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "replaced faughty parts ordered by prev tech, all test good.q1-no q2-nono sign due to cv 19"
Pablo V.
MICROWAVE JENN-AIR JMW2430WP00 oven need a new panel and fan customer is going to purchase a new appliance request completed Q1no Q2no no sign covid 19
Jonathan H.
RANGE KITCHENAID KFGC506JSS00 replaced parst see ro ticket for details
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 CX NEEDS CONSOLE; ordrng 1 W11339755 (CONSOLE)
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "replaced broken top freezer drawer & frame for ff section, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "found compressor not running unit not cooling needs parts replaced ss issue. auth#WRW2F00XPL1not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 8201675 (compressor) and 1 W10807590 (cntrl-elec) and 1 WPW10453401 (elect control board) and 1 WPW10143759 (dryer) and 1 sstech (ss tech)"
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1no -q2no--no sign covid-19--replaced defective gall and tesred for proper closing and opening.
Ramon H.
DRYER WHIRLPOOL n/a replaced cut off and tested working good; used 1 WP8573713 (THERMAL CUT-OFF) from stock
Raymond J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 very slow ice peoduction.q1-no q2-nono sign due to cv 19; ordrng 1 W11224256 (cntrl-elec) and 1 WPW10341329 (water valve assy)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS555SIHW01 q1 no q2 no no sing c 19 water pressure water splashing on i.m arm and frezeeng reduced water pressure
Larry G.
WASHER WHIRLPOOL WFW5620HW0 q1no-q2no--no sign covid-19----checked load & go dispenser and ran test cycle working ok.
Raymond J.
WASHER WHIRLPOOL WFC7500VW2 "tech found faughty, control"
Oriale P.
OVEN WHIRLPOOL WOD51ES4ES "replaced broken oven element causing no heat, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
DRYER WHIRLPOOL WGD5620HW Q1: noQ2: no no signature due to covid-19i need a pully; ordrng 1 W10837240 (idler pulley)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 customer had some boxes blocking the lower tray and was not closing fully yhr door hence it frosted the railsq1.noq2.nono signature due to covid19
Francisco J.
OVEN WALL KITCHENAID KOCE500ESS09 was checking cx fridge asked check the oven checked the oven diagnostics customer asked me on the self cllean explained to her that to do a self clean you have to remove the racks went through diagnostics and checked the thermostats values with my thermocouple to make sure she had the right temps.q1.noq2.nono signature due to covid19
Francisco J.
FREEZER WHIRLPOOL KRSC703HPS fridge is working at this moment customer states it turned off there was no cooling or freezing in the compartments its making ice at this moment i will my phone number so the customer can reach me if it happens again .
Rose K.
WASHER MAYTAG MVWB835DW2 tub was stuck and causing a out of balance repaired tub and callebrated unit q1no q2no no sign covid19
Chris Z.
DRYER WHIRLPOOL WGD5620HW Q1: noQ2: no no signature due to covid-19i couldnt replicate noise issue. all sounds i hear are normal dryer opporation
Chris Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19i replaced a main cntrl and tested and now unit is able to cycle water proproly. unit is complete
Larry G.
STOVE - ELEC WHIRLPOOL ACR4303MFW4 q1no-q2no-no sign covid-19--replaced left rear inf switch. and tested for correct operation.advised on vent from oven coming through element.
Chris Z.
RANGE AMANA AGR5330BAS3 Q1: noQ2: no no signature due to covid-19i adjusted the gas pressure on one of the valves and now unit can simmer proporly
Jonathan H.
REFRIGERATOR WHIRLPOOL KSSS48FKX00 "q1q2 no no sig cvd19 protocol replaced partsd cust started while they were waiting for parst freezer at one part stopped freezing and then cooled again its working now replaced board defective relay killing power to compressor and fans, all tested fine no issues no freon leaks aparnt at momment"
Robert S.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Q1 no Q2 no.No signiature due to covid-19. Added spacer to freezer door for alignment.
Oriale P.
REFRIGERATOR AMANA ABB1921WEW3 "found air damper blocked by items, advised cust to keep pamper clear to allow proper air flow, removed lint from condenser coils for cust, unit temps are ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
REFRIGERATOR KITCHENAID KSCS25INSS00 im not charging customer because he decided to go with the repair and im fixing another appliance here; ordrng 1 W10247725 (water valve assembly)
Francis C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint hard to opening ffc comparment , found ffc rails frezzing up , just replaced , i call whirlpool and thats what they recomend , i clean up and dry all the water build up on ffc they gave SR#7728554434 , unit working ok tested fine .; (created new UIS, deleted prior attachment to UisID 50071), ordrd 2 wpw10120018 (slide non-wise)s and 1 easy sliders (moving sliders)"
Oriale P.
WASHER MAYTAG MVWB835DW4 "no water coming into unit causing long fill error, replaced bad water valve ran test in diagnostics, working ok.; used 1 W11165546 (WATER VALVE) from stock"
Pablo V.
REFRIGERATOR KITCHENAID KRMF706ESS01 refrigerator need asiwtches control and panel; ordrng 1 W11330971 (panel) and 1 W11291142 (switch) and 2 W11289496 (switch)s and 1 W10804160 (control) and 1 WPW10624574 (control)
Pablo V.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 unit need a new control magentron thermostat fan; ordrng 1 W10832024 (thermostat) and 1 W10754299 (magnetron) and 1 W11441128 (fan) and 1 W10892389 (control) and 1 W10269232 (thermostat) and 1 2man (2man)
Victor B.
DISHWASHER WHIRLPOOL MDB8959SKW "per service pointer W11482561, ordered drain pump; ordrng 1 W11412663 (drain pump)"
Larry G.
DRYER MAYTAG MGDB855DC4 q1no-q2no--no sign covid-19--replaced worn idler pulley and rollers. tested for correct operation.; used 1 4392067 (REPAI KIT) from stock
Ramon H.
REFRIGERATOR MAYTAG MFI2570FEZ06 cx needs water valve; ordrng 1 W11043013 (valve)
Pablo V.
HOOD WHIRLPOOL WVU37UC0FS0 unscrew top panel remove lights control and transformer call tech support found bad wire install all parts test ok request completed Q1 no Q2 no sign covid 19
Jonathan H.
RANGE WHIRLPOOL WFE515S0ES0 q1q2 no wrong parst ordering new parst setting up for when parst arrive; ordrng 1 W10245805 (top)
Rose K.
REFRIGERATOR AMANA ASI2575FRS00 cleared return air q1no q2no no sign covid19
Rose K.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced fan blade q1no q2no no sign covid19; used 1 W10916494 (BLADE-FAN) from stock
Oriale P.
MICROWAVE KITCHENAID KMBD104GSS00 "cust is concernerd that microwave is not heating food evenly, food hot on oustide & cold inside, tested unit heated glass of water to boil in 1 min, called techline unit is working & heating. cust not happy with product sr#7728554342"
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 q1no-q2no--no sign covid-19---replaced freezer light. rc ice maker has frozen fill tube. cleared tube and harvest tested fill tested ok. reset ice maker by unplugging refer.
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYP02 q1 no q2 no no sing c19 seald system need compressor and evap pards cover customer refus for labor dec est
Francis C.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Complaint freezing the ffz section , now its ok , now the situation with the icemaker , not producing enough ice , ordering water valve; (created new UIS, deleted prior attachment to UisID 17384)"
Francis C.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Complaint not making ice , found bad icemaker , just replaced and tested with test 44 and 45 , all working good , cx need to wait 24hrs for the icemaker having a good performing .Q1 N Q2 N not signature for COVID-19"
Pablo V.
OVEN KITCHENAID KODE500ESS02 found unit not working unable to start oven need a newfuse and thermostat Q1 no Q2 no no sign covid 19; ordrng 1 WPW10545291 (fuse) and 1 WP4449751 (thermostat) and 1 dolly (dolly)
Robert S.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface per the techline and dispenser pads and shield. Ice bin was fullpon arrival. Refrigerator temps are normal.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cx has low water pressure advised cx to contact plumber
Chris Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 Q1: noQ2: no no signature due to covid-19i defrosted ice buildup and replaced the sensor and cover evap and tied down the sensor tightly to the suction line
Raymond J.
OVEN WALL JENN-AIR JJW9530DDS "tech found faughty display on oven.cx will consider and call back,q1no q2no no sign due to cv 19"
Pablo V.
RANGE KITCHENAID KFGD500ESS04 range need a new gas valve control panel and module etc; ordrng 1 W10877013 (control) and 1 W11430942 (panel) and 1 74009098 (module) and 1 W11230935 (HOLDER-ORF) and 1 W11208293 (etectrode) and 4 WP4159193 (screw)s and 1 WPW10406878 (BURNR-HEAD)
Oriale P.
WASHER WHIRLPOOL MHW6630HC0 "replaced faulty main cntrl & user display for intermitten run stop issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
DISHWASHER WHIRLPOOL MDB7759AWS3 found crack fill hose; ordrng 1 W10878507 (hose)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 no q2 no no sing c19 left door in the office builder going to install later
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 q2 no sing left door in the office builder going to installed later
Larry G.
LAUNDRY CENTER MAYTAG MVWB835DW4 q1no-q2no---no sign covid 19----replaced console and tested for correct operation.
Jonathan H.
OVEN KITCHENAID KEMS378GSS2 issue with door agasin same s before fixed door no furtehr issueq1q2 no
Chris Z.
MICROWAVE JENN-AIR JMW3430DS02 Q1: noQ2: no no signature due to covid-197728552720i replaced the same Mw app manager and unit worked.. i mustve recived a bad part previously. i tested unit out after and all is working proporly.
Raymond J.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "replaced faughty control, all test goodq1-no q2-nono sign due to cv 19"
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "fridge had full charge, and there was a ball if ice at biggening of evap. only-replaced compressor test good.,q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
DRYER WHIRLPOOL WGD5620HW1 cx needs console and main control; ordrng 1 W11417009 (main control) and 1 W11378949 (console)
Ramon H.
DRYER WHIRLPOOL WGD5620HW1 cx needs shaft; ordrng 1 WPW10359271 (roller shaft)
Chris Z.
WASHER WHIRLPOOL WTW7000DW4 Q1: noQ2: no no signature due to covid-19unit had a bad water valve so i replaced and now unit is dispensing water proporly on all test modes. unit is complete; used 1 W11165546 (WATER VALVE) from stock
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "rplaced faughty lights, all test goodq1-no q2-nono sign due to cv 19"
Pablo V.
DISHWASHER MAYTAG MDB4949SDZ0 replace bad sump pump test cycle ok request completed Q1no Q2no no sign covid 19
Pablo V.
DRYER WHIRLPOOL WGD9570WW1 replace coil run test ok request completed Q1no Q2no no sign covid 19 auth # WRVDL00XPL2
Jonathan H.
OVEN WHIRLPOOL KSEB900ESS2 q1q2 no they sent defctive parst again im reordering please use different warehouse for parst these parst keep comming in defective; ordrng 1 W10920246 (panl-cntrl) and 1 W11128223 (display)
Pablo V.
WASHER WHIRLPOOL WFW94HEXW2 found gasket clamp not in place install clamp test no leaks request completed Q1no Q2no no signcovid 19
Francisco J.
DISHWASHER KITCHENAID KUDI01FLSS6 replaced the links to this took the dishwaher out installed the parts and reinstalled the dishwasher q1.noq2.nono signature due to covid19
Oriale P.
RANGE WHIRLPOOL WFG505M0BS3 "replace missing door glass, tested working ok. auth#wrpl6rpwl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
RANGE WHIRLPOOL WFE320M0ES2 Q1: noQ2: no no signature due to covid-19i replaced cntrl and unit started working proporly now tested burners and oven all is good
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 "tech found ice maker arm stuck and causing mtr to run constant, tech freed arm and all test good. tech chk temp and temp is normal.q1-no q2-nono sign due to cv 19"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19cx had a package of food blocking the door from sealing tightly casuing warm temps
Jonathan H.
REFRIGERATOR KITCHENAID KBR036FTX00 "q1q2 no no sig cvd19 protol unit had ice when we arrived and emitters working well, may have had obstruction but today full bin of ie, also bulbs out in the fresh food side informed them they can change bulbs all tested fine if callback in future 30 days withj ice issue we can come back and credit the 134.95 if needed for repairs"
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBE02 replaced the cover which was falling and i replaced the seal sending the datalogger back to the office a well completed call i asked customer how the fridge had been doing he says it hasnt been freezing she said only some strawberries frozeq1.noq2.nono signature due to covid19
Jonathan H.
REFRIGERATOR KITCHENAID KDTM604KPS0 "q1q2 no no sig cvd19 protol replaced parst tested unit no furtehr issues all tested ok defective wheels, vustomer asked to help him move unit a few feet since it wasnt installed yet so i helped him put to teh side no issues after, cust nows to have unit installed we cant install"
Oriale P.
COOKTOP WHIRLPOOL KCES550HBL00 "found large crack in glass, needs part replaced, need to get correct ser# on return. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11255351 (cooktop)"
Sarkis M.
MICROWAVE WHIRLPOOL RMC275PDB1 q1 no q2 no no sing c19 misidiagose need panl parts no longer avl to repair
Chris Z.
WASHER WHIRLPOOL WTW5000DW2 Q1: noQ2: no no signature due to covid-19i reepalced latch and now unit is able to latch and spin and complete cycles
Ramon H.
DRYER WHIRLPOOL MGDB835DW3 found broken wire to ignitor fixed wire and tested wire working good
Francisco J.
DISHWASHER WHIRLPOOL KDTM354DSS4 need to orde parts for this repair leaking water from sump asssembly q1.noq2.nono signature due to covid19; ordrng 1 W10805015 (motor sump)
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced wheeels stoper and dispencer that tech dg ordered, all the screwes on the door were loose, dispencer door broken. q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i replaced interface and unit started working proporly after
Robert S.
WASHER WHIRLPOOL WFW6620HC0 Q1 no Q2 no. No signiature due to covid-19. Washer gets stuck in time for 40 minutes and the customer restarts cycle also on clean washer display shows FL LO.Machines are stacked.; ordrng 1 W11322905 (control) and 1 W11324037 (console) and 1 W11316246 (switch-wl) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 2ndman (2ndman)
Sarkis M.
REFRIGERATOR KITCHENAID KBSD608ESS01 q1 q2 no no sing c19 installed grill ckd ok
Victor B.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "per:8/7/20 11:15 DG: Per Dennis, we are covering the price of the water valve, DG ordered the valve i repalced i/m. got water. q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
WASHER WHIRLPOOL WET4027HW0 q! NO q2 NO.No signiature due to covid-19. helper complete
Raymond J.
WASHER WHIRLPOOL WFW9620HW0 tech repaired legs to was uneven causing washer to shake. all test good.q1-no q2-nono sign due to cv 19
Raymond J.
DRYER WHIRLPOOL WHD560CHW1 "tech freed stuck lint filter, and tested dryer all test good not codes.q1-no q2-nono sign due to cv 19"
Rose K.
REFRIGERATOR WHIRLPOOL WRT112CZJB00 this is an R600 unit we can not work on this unit at this time service pointer W11484583 q1no q2no no sign covid19 SR number 7728549908
Larry G.
REFRIGERATOR KITCHENAID KSC23C8EYY02 q1no-q2no--no sign covid-19----replaced thermistor and main control. rc fan running and starting to cool.
Oriale P.
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "replaced bad thermistor & fan scroll if ff section causing ice build up, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francis C.
ICE MAKER KITCHENAID KUID308ESS2 Helper completed .
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM need to order fan it not running therefore there is no cold air coming down to the freshfood section; ordrng 1 WPW10253821 (motor fan)
Ramon H.
WASHER MAYTAG MVWB765FW4 replaced cx gearcase recalibrated and tested working good no more noise CALLED TP FOR AUTHO # IS MRU8000WPL2
Rose K.
DRYER WHIRLPOOL WGD4900XW0 replaced thermo fuse q1no q2no no sign covid19; used 1 WP3392519 (FUSE) from stock
Ramon H.
DRYER WHIRLPOOL WGT4027EW0 cx had stuck start button removed panel and put button on correctly teated working good also replaced coils CALLED TP FOR AUTHO # IS WRUOORUXPL2; used 1 WPW10328463 (COIL-VALVE) from stock
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 tighten door handle q1no q2no no sign covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "cust unplugged unit, was unable to verify cause of problem, checked compressor & evap working ok. advised cust to allow 24 hrs to reach normal temps. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBSD608ESS01 "tech repaired ice maker, all test goodq1-no q2-nono sign due to cv 19"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replace water valve remove door install icemaker steam all ice test ok request completed Q1 no Q2 no nosign covid 19 auth # WRUPSRUNL2
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replace control board socket and bulb test turn on and off ok request compelted Q1no Q2 no no sign covid 19
Francis C.
REFRIGERATOR WHIRLPOOL KRFF507EBL00 "Training complted whirlpool denied repair; (created new UIS, deleted prior attachment to UisID 49489)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "q1q2 no no sig cd19 protol replaced drier no leaks all tested ok put 5.0 oz freon; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
Raymond J.
REFRIGERATOR MAYTAG MDB9959SKZ0 d/w has faughty displayq1-no q2-nono sign cv 19; ordrng 1 W11413965 (panel) and 1 W11410063 (control)
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 run dish washer making noise unscrew botton panel remove drain pump found screw on the pump removescrews test run cycle ok requestc ompleted Q1 no Q2no no sign covid 19
Ramon H.
DRYER AMANA NGD4655EW2 replaced gas coils and tested working good; used 1 WPW10328463 (COIL-VALVE) from stock
Jonathan H.
FREEZER WHIRLPOOL WRF535SWHZ02 "different issue, unit had defective switch no power to fans or teh lights fixed switch tested unit no issues q1q12 no no sig cvd19 protocl"
Larry G.
DISHWASHER MAYTAG MDB4949SHZ1 "q1no.q2no--no sign covid-19--ran test cycle to verify heater is coming on.advised on cycle selection,dish loading,and drying times. unit working correctly."
Victor B.
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "replaced filter housing that was leaking water, test good, q1 no q2 no i didn't get signature cause covid-19"
Pablo V.
MICROWAVE KITCHENAID KOCE500ESS05 sr # 7728543748 microwave need amagnetron inverterand switch harness; ordrng 1 W11346197 (magnetron) and 1 W11449277 (harness) and 1 W10217711 (inverter) and 1 2manfrancis (francis)
Rose K.
RANGE WHIRLPOOL WEG730H0DS0 replaced front door glass and knob q1no q2no no sign covid19
Larry G.
DRYER WHIRLPOOL WGD7500GC0 q1no-q2no--no sign covid-19--very small flame when coming on. found low gas pressure at customers shut off valve. advised to have checked
Oriale P.
REFRIGERATOR KITCHENAID KDTM404KPS0 "found water leak at inlet connection into drip pan for float switch causing unit to stop with error, reinstalled fill line to valve, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBSD602ESS01 "replaced faughty lights, all test good.q1-no q2-nono sign due to cv 19"
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "replaced broken door switch, found f-6 e-2 communication error, needs cntlr boards replaced, dl on return visit not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec) and 1 ovendolly (oven dolly)"
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHW0 "unit still not working needs display cntrl panel. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11368911 (housing cntrl)"
Larry G.
WASHER WHIRLPOOL WTW6120HW0 q1no-q2no--no sign covid-19--removed debris stuck in washplate--tested for correct operation.
Jonathan H.
WASHER WHIRLPOOL WFW5620HW0 use autho - wrutlrunl2q1q2 no no sig cvd19 protol replaced top tested unit no furtehr issues unit can close properly no more leaking fixed bellow also all tetsed ok
Jonathan H.
DRYER WHIRLPOOL WGD5620HW1 "defective top not allowing door to close properly, replaced parst tested unit no furtehr issues all tested ok q1q2 no no sig covd19 protol"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 reset cx refrigerator and adjusted damper and temp watch damper open and close no further issues at this time
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 took microwave down and found wire going to start capacitor not fully connected took wire connection and tighten end piece to better fit start cap CALLED TP FOR AUTHO # IS WRU4URUNL2
Raymond J.
DRYER WHIRLPOOL WET4024HW0 "tech found stuck lint trap causing cust not to be able to pull out, tech repaired and all test good.q1-no q2-nono sign due to cv 19"
Oriale P.
RANGE WHIRLPOOL WGG745S0FH02 "found bad ignitor causing issue with bake not working, cust wants to call whirlpool to get policy adjustment for repair. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
RANGE WHIRLPOOL WDF330PAHS3 q1 q2 no no sing c19 adj fan blade no more nois
Sarkis M.
REFRIGERATOR KITCHENAID KBRP20ERSS00 q1 no q2 no no sing c19 need demper; ordrng 1 WP67003903 (control- d)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDM07 installed frezeer and refg door ckd ok
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH53521HZ-4 cx had wire going to tco on magnatron not staying connected re applied and tignten tested working good CALLED TP FOR AUTHO # IS WRU4XRUNL2
Francisco J.
WASHER MAYTAG MVWB765FW3 assisted am completed callq1.noq2.nono signature due to covid19
Pablo V.
REFRIGERATOR MAYTAG MBL2256KES found ice all over the fan and evap steamout test ok request completed Q1 no Q2no no sign covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 cx has wrapped fc linear on left side call tech line sr# 7728546314 THIS IS NOT THE SAME ISSUE AS LAST TIME
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 q2 no no sing c19 installed wier harns panl and thermistor ckd ok; used 1 WPW10383615 (THERMISTOR) from stock
Oriale P.
MICROWAVE KITCHENAID KMBS104ESS02 "found door switches not closing all the way, made adjustment to switches, tested several times working & heating ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 q1 no q2 no no sing c19 different issue ice maker fill tub was frozn def & clean ckd ok
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q@ no.No signiature due to covid-19. Need burner screws and 2 bases.; ordrng 8 WP3368921 (screw-torx)s and 1 WPW10515455 (burnr-head) and 1 WPW10515454 (burnr-head)
Larry G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 q1no-q2no--no sign covid-19--replaced defective coil inlet valve and checked for correct operation of water dispenser.
Oriale P.
WASHER MAYTAG MVWB835DC4 "removed bobby pin from drain pump causing no start, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER MAYTAG MGDB835DC4 "reinstalled door loose door catch causing door to not close properly, tested in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER WHIRLPOOL WGD9600TW0 "replaced bad gas coils causing no heat issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 279834 (COIL-VALVE) from stock"
Robert S.
REFRIGERATOR KITCHENAID KRSF505ESS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the evaporator thermistor and cover. replaced the main control board. water will dispense when ice is called for. pads and separator already replaced will need a new door.; ordrng 1 LW10755680 (dor-fip)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW use autho - wruaxrunl2unit needed new selaed system i replaced both parst tested unit no furtehr issues all tested ok charegd no leaks q1q2 no no sig cvd19 protol
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx freezer door was off track took apart and put on trach correctly tested several times working good
Chris Z.
WASHER WHIRLPOOL WFW560CHW0 helped qn replace boards and switch. and tested all is good
Pablo V.
REFRIGERATOR WHIRLPOOL KSSS36MDX05 UNIT NEED A NEWICEMAKER; ordrng 1 4317943 (ICEMAKER)
Jonathan H.
OVEN WHIRLPOOL WFC150M0EW3 q1q2 no no sif cvd19 protol replaced parst no furtehr issues the kit on servce pointer was fixed
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no.Q@ no.No signiature due to covid-19. Found loose harness to gas valve coil. Reconnected the harness and tested operation.
Victor B.
REFRIGERATOR MAYTAG MFI2269VEM10 "was almost empty on freon replaced compressor and evap. test good, MRQBSRQAP1"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19i replaced icemaker that had a bad themistor and so it was making ice really slow so i replaced im assembly
Sarkis M.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 q1 q2 no no sing prderd slide ship direct to customer his going to install; ordrng 2 W10248819 (slide----------sd)s and 2 W10530317 (plate------sd)s and 2 W11233912 (slide----------sd)s and 2 W11233912 (slide)s
Pablo V.
REFRIGERATOR KITCHENAID KRMF706ESS01 replace controls test ok request completed Q1 no Q2 no no sign covid 19
Ramon H.
RANGE-GAS KITCHENAID KVWB400DSS2 replaced central electric and tested working good CALLED TP FOR AUTHO # IS KRUTQRUXPL2
Chris Z.
REFRIGERATOR WHIRLPOOL WRS315SDHM Q1: noQ2: no no signature due to covid-19i need new damaper assembly; ordrng 1 W11203924 (contrl-box) and 1 W11380595 (damper)
Larry G.
DRYER MAYTAG MEDX655DW1 q1no-q2no--no sign covid-19--whirlpool autho for diagnostic only...timer not advancing...replaced defective timer and set timer to 40 min let run down to 30min--dryer advancing ok.
Larry G.
WASHER WHIRLPOOL WFW7590FW0 "q1no-q2no--no sign covid-19---f5e2,,,f3-e1,,,f8-e3---replaced defective main control, door lock, and water level sensor..tested for correct operation through test cycle."
Oriale P.
REFRIGERATOR JENN-AIR JFFCF72DKL00 "cust was concered about door was not aligned when delivered, installers added shim to left door to level, cust was concered that adding shim to new unit should not be done & create future problems. doors are even unit is cooling & working ,did not see any defect in door unable to do any repairs, cust unhappy with unit, wants it replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBLC36FTS03 "found logged drain and faughty door, not losing all test goodq1-no q2-nono sign due to v 19double labor KRULPRUXPL2; ordrng 1 LW10258746 (dor-fip ss)"
Pablo V.
WASHER MAYTAG MHW5630HW0 replacebad dispenser run test no leaks request completed Q1no Q2no no sign covid 19 auth # MRUJBRUNL2
Pablo V.
WASHER WHIRLPOOL WFW9400SW02 FOUNDBAD SWITCHF LOW METER AND WATER VALVE UNABLE TO FILL WASHER; ordrng 1 WP8182862 (VALVE) and 1 WPW10110225 (FLOWMETER) and 1 WPW10514214 (SWITCH)
Rose K.
DISHWASHER KITCHENAID KDTE334GPS0 ordered new touch pad q1no q2no no sign covid19; ordrng 1 W11165145 (console)
Francis C.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Complaint door not closing properly , found floor uneven , i explained is nothing we can do , they need to take care the uneven floor , unit working ok ; (created new UIS, deleted prior attachment to UisID 55167)"
Robert S.
WASHER MAYTAG MVWB765FW0 Q1 no Q@ no.No signiature due to covid-19. Replaced the console that was ordered. Calibrated and tested operation.
Ramon H.
OVEN WHIRLPOOL KODC304ESS01 cx used self clean and bottom tco went out replaced and tested working good ...CALLED TP FOR AUTHO # IS KRU7RRUNL2
Jonathan H.
WASHER WHIRLPOOL WTW5000DW3 replaced parst use autho for labor - wruazrunl2q1q2 no no sig cvd19 protol tested unit rfeplaced parst no issues
Francisco J.
WASHER MAYTAG MVWB765FW0 assisted am completed call q1.noq2.nono signature due to covid19
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 "different issue, float switch stuck no drain no fill fixed issue no furtehr issues q1q2 no no sig cvd19 protol"
Sarkis M.
OVEN WHIRLPOOL WOD51ES4ES q1 q2 no no sing c 19 auth#wruky00l2----2 man sm&sh; ordrng 1 W10807576 (CNTRL-ELEC) and 1 WPW10752316 (cntrl-elec) and 1 W10694994 (swtch-memb) and 2 W11034459 (thrmst-fix)s and 1 2mansh (2 man sh) and 1 dolly (1 dolly)
Francisco J.
RANGE JENN-AIR JGRP548HL00 the oven is working properlydiagnostics mode no error codesand in manual mode it turns every component reference #7728545164
Ramon H.
RANGE WHIRLPOOL KOCE507ESS08 cx had broken wire tco fixed wire and tested working good no further issues at this time
Rose K.
REFRIGERATOR KITCHENAID KSF26C4XYY03 condesation building up on the outside of the freezer door srnumber 7728524671 part has been discontinued
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 "use autho - wruayrunl2replaced parts, no opower in area so couldnt check frost but freon went in no leaks at joints also needed new board replaced from t/s q1q2 no but it was empty unit so no one here. no sig cvd19 protol; used 1 W10503278 ("
Robert S.
REFRIGERATOR KITCHENAID KRSC503EBS01 Q1 no Q2 no.No signiature due to covid-19. Unable to complete repair because the street is being paved i had to leave.; schdld next appmnt for 8/18 TUE !
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 the fridge starts and stops completely fans and its not in defrostq1.noq2.nono covid19; ordrng 1 W11353813 (cntrl) and 1 WPW10448874 (relay) and 1 W11179313 (capth)
Francisco J.
RANGE WHIRLPOOL WFG320M0BB2 cntrl not sending the ignal to the ignitor ordering ignftr just in case it wont turn on when i come backq1.noq2.nono signature due to covid19; ordrng 1 W11126814 (cntrl) and 1 W11176454 (igntr)
Rose K.
DISHWASHER WHIRLPOOL WDTA50SAHZ installed adjusters needs end caps for rails q1no q2no no sign covid19; ordrng 2 WPW10508950 (stop)s
Larry G.
FREEZER WHIRLPOOL WRF535SWHZ04 q1no-q2no-no sign covid19---adjust refer seal at top flapper. and arounf=d freezer side--unit sealing ok.
Chris Z.
WASHER WHIRLPOOL WTW7500GC2 i replaced the lid that was falling appart with a new one and installed hinges proporly and tightly so lid shouldnt break again
Pablo V.
REFRIGERATOR KITCHENAID KRFF707ESS01 replace clamp harness test ok request completed sr # 7728502233 call tech support the recomend to replace harnesand to check Technical Service Pointersr Q1no Q2no nosig covid 19 auth # KRUQ6RUDPL2
Raymond J.
REFRIGERATOR KITCHENAID KBBR306ESS01 tech found faugnty led lights in frz and ff section will orderq1no q2-no no sign due to cv 10KRUPORUNL2; ordrng 4 W11462342 (LED)s
Francisco J.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 once they open the valve the water flows right through q1.noq2.nono signature due to covid19; ordrng 1 WPW10300024 (icemaker) and 1 W10884720 (harness) and 1 WPW10312696 (valve)
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 q1 no q2 no no sing cust sead water leaking ckd not leaking at this time
Chris Z.
WASHER MAYTAG MVWB835DW4 Q1: noQ2: no no signature due to covid-19lid lock fauilures so i need to order lock and boards; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (cntrl-elec)
Chris Z.
DRYER WHIRLPOOL WGD9200SQ0 Q1: noQ2: no no signature due to covid-19i replaced a thermal fuse aand screen and now unit is compplete; used 1 WP3392519 (FUSE) from stock
Chris Z.
MICROWAVE KITCHENAID KMHC319ESS4 i found cx switched halogen bulbs for LEDS and i replaced those with original halogen bulbs due to compatability
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 q2 no nosing frezeer has tiny tiny tiny dant customer going to get discont no need to order door
Pablo V.
WASHER MAYTAG MVWX655DW2 run a test on the washer found an unbalance load error code erase code calibrate unit test ok request completed Q1 no Q2 no no sign covid 19
Sarkis M.
DRYER WHIRLPOOL WGT4027HW0 "q1 q2 no no sing c19 installed sensor ane coil-valve ckd ok; used 1 279834 (COIL-VALVE), and 1 WP338906 (SENSOR) from stock"
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1no-q2no--no sign covid-19--freezer evap iced/frosted. replaced fc fan motor assembly and verified both fans are running
Oriale P.
REFRIGERATOR MAYTAG MFC2062FEZ03 "replaced bad ice maker ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10884390 (ICEMAKER) from stock"
Jonathan H.
STOVE JENN-AIR JGC3215GS q1q2 no no sig cvd19 protocl replaced parst no issues all tested ok
Jonathan H.
DRYER MAYTAG MGDC465HW0 "q1q2 no no sig covd19 protol fixed issue with the door hineg wasnt alignedproperly door couldnt close, tested unit no furtehr issues ignitor and exhsut great"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX98SIHZ00 "replaced display cntrl with dispenser pad & trim, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
WASHER MAYTAG MVWX655DW1 found water leak from the water calce seal install new seal test no leaks request completed Q1no Q2 no no sign covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 q1 no q2 no no sing c19 unit ckd working normal at this time refg 38f frezeer 0f
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 replaced ignitor no furtehr issues q1q2 no cvd19 protocl no sig
Raymond J.
RANGE KITCHENAID KFGG500ESS2 replaced damandrawer and all test goodq1- no q2 nono sign due to cv 19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311SZDW01 q1 q2 no no sing c19 installed fan blade and adj refg door ckd ok; used 1 W10916494 (BLADE-FAN) from stock
Ramon H.
REFRIGERATOR MAYTAG MFI2570FEZ05 cx was leaving food bye air causing freezing advised cx to put food near air flow adjusted temp no further issues
Larry G.
WASHER WHIRLPOOL WFW85HEFC1 "q1no-q2no--no sign covid19----f8-e3,,,f5-e3--rotor bolt broken..; ordrng 1 W10901030 (tub-outer) and 1 2ndman (2nd man) and 1 W11253212 (screw) and 1 WPW10544980 (rotor) and 1 W10870751 (stator)"
Pablo V.
DRYER MAYTAG MGDB755DW3 run test found a piece of metal stuck on the drum seal and front panel remove metal test ok no more nosie request completed Q1no Q2 no nosign covid 19
Jonathan H.
WASHER WHIRLPOOL MVWC565FW2 q1q2 no no sig cvd19 protol unit had issue with door lock assembly replaced door lock and fixed issue cleared code in diag no furtehr issuers
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 stack washer dryer dryer making noise fron the drum remove side panel install roller in place test run no more noise request completed Q1no Q2no no sign covid 19 auth # WRU2PRUNL2
Sarkis M.
DRYER WHIRLPOOL WGD8500DC4 q1 no q2 no no sing c 19 repair rattling loud sound -----x--i d n full r---st -pr
Chris Z.
MICROWAVE IKEA IMBS104GSS00 Q1: noQ2: no no signature due to covid-19i replaced the maain cntrl and display and now unit is powering on and heating perfectly
Oriale P.
REFRIGERATOR KITCHENAID KSSS42FTX02 "reinstalled light into socket, was not screwed in all the way, test & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG MGT3800TW Q1 no Q2 no.No signiature due to covid-19. Replaced the lid switch and tested operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 the fridge is working properly it making ice at this moment ..gave the customer my number in case he notices any changesq1.noq2.nono fridge working properly
Victor B.
WASHER WHIRLPOOL WFW5090GW "re-set breaker washer start working., q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 washer needa new control; ordrng 1 W11334214 (control)
Rose K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 replaced rf lights and freezer light q1no q2no no sign covid19
Pablo V.
DISHWASHER MAYTAG MDB4949SHW0 "run test dishwasher full test cycle noproblem found call tech support the reommend to run the water until 125* water temp, use rinse aid for better result request completed Q1no Q2 no no sign covid 19 sr# 7728535834"
Oriale P.
DRYER WHIRLPOOL WED5000DW2 "replaced bad timer not advancing, tested working ok. auth#wrs0errwpl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW0 q1q2 no no sig cvd 19 protol controls stuck opened console fixed and recalibrated unit tested unit no furtehr issues all etsted ok
Jonathan H.
WASHER MAYTAG MVWX655DW1 replaced nmotor use autho for repaisr - aawaaaaawaaq1q2 no no sig cvd19 protocl
Francis C.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Training complted; (created new UIS, deleted prior attachment to UisID 33299)"
Chris Z.
ICE MACHINE KITCHENAID KUIX505ESS2 Q1: noQ2: no no signature due to covid-19i replaceed the main pump and unit powered on right away all is working
Pablo V.
WASHER MAYTAG MVWC416FW0 replace allbad parts run test ok request completed Q1no Q2no no sign covid 19 auth # MRIMPRINPL2
Oriale P.
WASHER WHIRLPOOL WFW85HEFW1 "cust says unit display was going out when starting cycle, ran test on unit was unable to verify complaint, display did not turn off unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ q1 no q2 no no sing c19 ice baket full of ice i.m working ok installed frezeer led modul ckd working ok --------------x
Robert S.
REFRIGERATOR FD KITCHENAID KRFC302EBS00 Q1 no Q2 no.No signiature due to covid-19. Checked and removed the filter from housing but customer did not have another on hand.
Raymond J.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 tech found faughty swtich buld and drainq1-no q2-nono sign due to cv 19; ordrng 1 4396822 (bulb-light) and 1 WP12466115SP (light switch) and 1 W10619951 (drain tube)
Francis C.
MICROWAVE OTR AMANA AMV2307PFS3 "Parts been installed , now unit working ok tested fine .Q1N, Q2 N not signature for COVID-19."
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204EPA4 "q1q2 no no sig cvd19 protocl unit needs new board ordering parst will return next week cust needs am app or late pm, has doctors at 11; ordrng 1 W10891913 (panel-cntl) and 1 W10909702 (cntrl-elec)"
Robert S.
DISHWASHER MAYTAG MDB7749SBM3 Q1 no Q2 no.No signiature due to covid-19. Control panel will not accept commands. Will need control panel and possibly a main board. Husband will discuss repair with his wife. Estimate 446.26 declined at this time.
Francis C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Complaint water and ice dispensing when customer getting ice is dispensing water , found wire ffz door broken , also atach pictures about the wire broke , ordering part will take around 6 week , part has to be ordered to ours warehouse recuest by a customer , i call AIG and they gave me Authorization #KRT2800XPL1., also i call whirlpool and they gave me SR#7728529526.; (created new UIS, deleted prior attachment to UisID 35379), ordrng 1 LW10728959 (dor-fip) and 1 2NDMAN"
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "replaced reservoir and freezer led, now alllights work and no more leak from reservoir, q1 no q2 no"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 found arm on ice maker stuck causing loud noise and exessive ice took arm off and put back on correctly testd arm working good
Ramon H.
DRYER WHIRLPOOL WED560LHW0 cx had rattling from blower whell assembly tighten down bottom bracket tested working good
Ramon H.
DISHWASHER WHIRLPOOL n/a cx needs main control; ordrng 1 W11305297 (cntrl-elec)
Ramon H.
RANGE WHIRLPOOL WEG745H0FS0 cx ignitor would click even after turned on reset main control and tested working good
Ramon H.
WASHER WHIRLPOOL WFW560CHW0 cx was leaking found bellow was coming off causing a leak on left side of washer took bellow off balanced washer feet and reinstalled bellow correctly no more leak....CALLED TP AUTHO # IS WRTGKRTNL2
Ramon H.
RANGE WHIRLPOOL WEG745H0FS0 cx had broken wire going to bake ignitor reconnected wires and tested working good....TIS IS NOT THE SAME ISSUES AS LAST TIME
Raymond J.
REFRIGERATOR WHIRLPOOL KSSC48FTS18 tech found hose leakiing under refer; ordrng 1 WPW10121140 (housing) and 1 WP2314048 (tube-water) and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 tech found faughty water head assym.q1-no q2-nono sign due to cv 19; ordrng 1 W11346623 (filter head) and 1 EDR4RXD1 (water filter)
Ramon H.
LAUNDRY CENTER MAYTAG MVWB765FW1 cx had debri stuck in drain pump removed pump and tested working good
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 replace bad dispenser and water valve run test ok request completed Q1 no Q2 no no sign covid 19
Francisco J.
DRYER WHIRLPOOL WGD4815EW2 the dryer is working properlythe vent is clogged up with lint need to clean q1.noq2.nono signature due to covid19
Francisco J.
WASHER WHIRLPOOL WTW4816FW2 cx asked me to check her washer the load types and the banging the unit was banging because the tub was not leveled got my small channel locks and leveled the tub so it would be even when it spinscustomer under warranty q1.noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL WFW560CHW0 cx needs to reschedule; schdld next appmnt for 8/20 THU !
Larry G.
WASHER MAYTAG MVWC465HW2 q1no-q2no--no sign covid-19--checked for correct operations through test cycles and no fult codes stored. ran 4 towels on quick washer . unit is washing and spinning ok.
Ramon H.
DRYER WHIRLPOOL WED560LHW0 cx needs rollers; ordrng 2 WPW10314173 (support)s
Chris Z.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Q1: noQ2: no no signature due to covid-19i replaced parts and waiting for unit to turn on and cool and unit strted cooling perfecly after 20 miniutes
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 cx needs magnatron; ordrng 1 W10754299 (magnetron)
Chris Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 Q1: noQ2: no no signature due to covid-19i found the thermistor to be hanging ree and not attatched to anything so i reinstaled it correctly and secured it w zipties and replaced the fan scroll assembly all is working now
Pablo V.
WASHER WHIRLPOOL WFW96HEAW0 washer need a new motor control and central control Q1no Q2no nosign covid 19 customer is going to purchase a new washer
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 replaced console tested working good
Sarkis M.
REFRIGERATOR AMANA AFI2539ERM/01 q1 no q2 no no sing c19 installed kasket ckd ok
Francisco J.
OVEN KITCHENAID KODE500ESS04 glass needed to be tightened completed call q1.noq2.nono signature due to covid19
Rose K.
LAUNDRY CENTER MAYTAG MVWB835DW5 wrong part ordered top damaged at the left side hindge q1no q2no no sign covid19; ordrng 1 W11259006 (lid)
Larry G.
WASHER WHIRLPOOL WFW8620HC1 "q1no-q2no--no sign covid-19--f0-e2-taking 2/12 hours to finish load.--reset main control and advised on load & go dispenser,estimated time remaining on display. ran test cycles for correct operations."
Larry G.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 q1no-q2no--no sign covid-19--freezing food in refer compartment.-replaced thermistor and control board.
Robert S.
REFRIGERATOR MAYTAG M1TXEGMYQ00 Q1 no Q2 no.No signiature due to covid-19. Ice maker will not bharvest and the mold coating is flaking badly. replaced the ice maker and cycle tested.; used 1 4317943 (ICEMAKER) from stock
Oriale P.
WASHER WHIRLPOOL WGT4027EW0 "found bad gearcase transmission not spining needs parts repalced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP389140 (drive block)"
Victor B.
FREEZER WHIRLPOOL WRF989SDAM00 "replaced all the parts test good, q1 no q2 no, i didn't get signature cause covid-19"
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "freezer door wasn't closing the switch all the way for ice motor to delivery, i add foam now delivery ice well."
Francis C.
REFRIGERATOR WHIRLPOOL WRF560SFYM01 "Complaint frezzing the food on refrigerator section , just found rc temperature been set up unproperly , reset it and expalined the cx thats was the reason and need to wait 24 hrs for agood result .; (created new UIS, deleted prior attachment to UisID 59530)"
Rose K.
REFRIGERATOR JENN-AIR JFC2290VEM4 installed new filter head q1no q2no no sign covid19
Chris Z.
DRYER WHIRLPOOL WGD4800XQ0 Q1: noQ2: no no signature due to covid-19unit had a blowwn fuse so i replaced it nd cleaned vents so it wont happen again; used 1 WP3392519 (FUSE) from stock
Raymond J.
MICROWAVE KITCHENAID KOCE500ESS08 needs control as well lights still flickering 2nd tech auth krtsyrtnl2q1-no q2nono sign due to cv 19; ordrng 1 W11245268 (light-oven) and 1 W11179310 (cntrl-elec) and 1 2ndtech (2nd tech)
Larry G.
REFRIGERATOR MAYTAG M1TXEGMYQ01 q1no-q2no--no sign covid-19--replaced evap fan motor and tested for correct speed of fan; used 1 WP2315539 (EVAP FAN) from stock
Sarkis M.
DRYER WHIRLPOOL WGD4950HW0 q1 no q2 no no sing c19 installed timer p#w10185981 part from unit; used 1 p#w10185981 (timer) from stock
Robert S.
REFRIGERATOR MAYTAG MFI2269DRM01 Q! no Q2 no.no signiature due to covid-19. Replaced both refrigerator section door gaskets and crisper frame and will mail out the ladder hooks.; ordrng 1 W11225839ds (hook) and 1 W10851309ds (hook)
Rose K.
WASHER MAYTAG MVWX655DW0 needs new wash plate needs first call of the morning; ordrng 1 W10902814 (washplate)
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 q2 no no sing c19 heating element is warking customer not using jet dry inst cust to use jet dry
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 floor on the back right is lower and we cann't level it cause it'll be worse for the bottle and doors.q1 no q2 no i ddin't get signature cause covid-19
Ramon H.
RANGE KITCHENAID KSGG700EBS1 cx had stuck gas valve knob took off and found was stuck in off position pushed in and reinstalled tested working good...THIS IS NOT THE SAME ISSUE
Rose K.
RANGE JENN-AIR JDS1450FS0 ordered new temp sensor q1no q2no no sign covid19; ordrng 1 W10833885 (sensor)
Rose K.
WASHER WHIRLPOOL WTW7300DW0 ordered new housing q1no q2no no sign covid19; ordrng 1 W11173597 (housing)
Oriale P.
RANGE KITCHENAID KSGG700EBS1 "replaced faulty main cntrl board with spark module, tested working ok. parts covered auth# KRP5O00FP1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing c19 need compressor and evap dec est
Francis C.
MICROWAVE KITCHENAID KEMS378SBL04 Training completed .
Francisco J.
MICROWAVE KITCHENAID KEMS378SBL04 replaced the cntrl the oven is working properlythe lights are turning on the lights harness touched the chasis and it shortedand we replaced the cntrl francis authorized the repair no charge to customer q1.noq2.nono signature due to covid19
Larry G.
DRYER WHIRLPOOL MGDB835DC q1no-q2no--no sign covid-19--replaced broken blower wheel and tested for correct operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Q1 no Q2 no.No signiature due to covid-19. Refrigerator is an open box purchase at best Buy. There is cabinet damage at the bottom and the front legs are missing also the unit has a sealed system leak and it is an r-600 model called techline sr#7728529061
Ramon H.
FREEZER WHIRLPOOL WRS315SDHZ01 cx reschedukd for tuesday; schdld next appmnt for 8/18 TUE !
Chris Z.
OVEN KITCHENAID KOSE500EBS04 Q1: noQ2: no no signature due to covid-19i replaced the sensor and calibrated unit unit it was only 8 degree tollerant from set temp
Raymond J.
OVEN IKEA IBD350DS04 "replaced faughty panel, all test goodq1-no q2-nono sign due to cv 19"
Victor B.
REFRIGERATOR KITCHENAID KRFC300ESS00 "replaced compressor, evap. that tech DV ordered there was only a ball of ice at biggening of evap., now start cooling, q1 no q2 no, i didn't get signature cause covid-19,; used 1 W10913906 (COUPLER) from stock"
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 q1 no q2 no sing c19 orderd panl and board; ordrng 1 W11340158 (panl) and 1 W11172798 (cntrl-elec)
Chris Z.
MICROWAVE JENN-AIR JMW2430WP03 Q1: noQ2: no no signature due to covid-19i replaced all cntrls and tested after and now unit oporates with no errors.
Victor B.
REFRIGERATOR KITCHENAID KBSD608ESS00 "invertor giving 4 blinks, compresor has 8 0ms, per tech support has bad compressor.-ordered, need helper to move unit.q1 no q2 no, auth#KRTQWRTNL2; ordrng 1 W10720770 (compressor) and 1 w10913906 (access valve) and 1 helper (helper)"
Francis C.
REFRIGERATOR WHIRLPOOL KSSS36MDX05 Helper complted
Pablo V.
REFRIGERATOR WHIRLPOOL KSSS36MDX05 replace relay run test ok request completed Q!no Q2no no sign covid 19
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 wrong color reordering; ordrng 1 W11174872 (panel)
Francisco J.
WASHER MAYTAG MVWB765FW3 replaced the water valve housing and i ran test 51 and the washer is working now advised customer of her water valves they are leaking i left em closed she will open and close after use so it wont leak her floor.
Francisco J.
RANGE WHIRLPOOL JGS8860BDP need to replace spark module a nd harness ; ordrng 1 WP74011647 (harnes) and 1 WPW10475147 (module)
Chris Z.
WASHER WHIRLPOOL WFC8090GX0 Q1: noQ2: no no signature due to covid-19unit has no water inside left all was drained out.. spoke to third party and they stated they will create a new work order for a diffrent company to take over call.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS965CIAH00 replace bad tubing run no leaks test ok request completed Q1no Q2no no sign covid 19
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 ordering new board and motor assm setting up appt for next week voltage goes from 120 to 140 then drops again might need electrcian ut teh board seems defective q1q2 no no sig cvd19 protol; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor) and 1 W10906426 (board)
Victor B.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "WRTA6RTAPL2 ,repalced compressor and evap. , q1 no q2 no, i didn't get signature cause covid-19"
Jonathan H.
FREEZER KITCHENAID KRMF706ESS01 unit needed new boards and new harness they will can call whirlpool to see if they can give any consession numbers for repairs
Sarkis M.
DRYER MAYTAG MGD5630HW1 q1 q2 no co sing c19 repaired thumping sound ckd ok
Francisco J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 replaced parts grill arm.air baffle and also took the fridge out to be able to replace the water vvalve with francis M.Tq1.noq2.nono signature due to covid19
Jonathan H.
REFRIGERATOR MAYTAG MRT118FFFZ06 "q1q2 no no sig cvd19 protocl \'\'unit makes noise, first noise was teh vacuum created when door opens and closes some girgling noises from teh pe trap drain, normal, also the ringing was from compressor starting thats normal, he showed videos of a knowing sound possibly from damper area i checked rear and foudn rear cabinet cover was very loose and bent, i straightened it and also pushed teh compressor line as far away as possible no furtehr issues, their floor is off slightly not alot of space these noises are normal now, the freon as it passes thru the evap is normal noise as well."
Chris Z.
REFRIGERATOR JENN-AIR JFFCC72EFP00 Q1: noQ2: no no signature due to covid-19i replaced all parts relating to frost build up and and also cleaned out coil of any ice and now unit is put back together and all is working proprly.
Chris Z.
VENT HOOD KITCHENAID KVIB606DSS3 Q1: noQ2: no no signature due to covid-19i found one of the connectors to be loose and so i reinstalled it and tied down with zipties and now all is complete
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "autho - wrt1p00nl2arrived but theres no tool for the lock ring kit i called dennis and jerenmy, jerenmy stated we will call cust for r/s to do repair i left parst here at the customer home to expedite repairs possibly.; saved tckt"
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no-q2no-no sign covid-19---f7e5--no wash or spin--replaced defective shifter and recal--tested foe correct operation.; used 1 W10913953 (SHIFTER) from stock
Francisco J.
OVEN WHIRLPOOL GW395LEPS00 glass came shattered q1.noq2.nono signature due to covid19; ordrng 1 WP9759641 (glass-door)
Oriale P.
COMPACTOR WHIRLPOOL GX900QPPS6 "unit not turning on or starting, was unable to pull unit out of space, cust has to make unit accessible . possible no power to unit but was unable to access to work on it. cust may call back. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
WASHER WHIRLPOOL WTW8040DW4 replaced lid and recalibrated tested working good
Raymond J.
DRYER WHIRLPOOL CGM2745FQ "tech replaced timer, all tst good.q1-no q2-nono sign due to cv 19"
Robert S.
WASHER MAYTAG MHWE450WW01 Q1 no Q@ no.No signiature due to covid-19. Found water pipe leaking behind the washer. Customer will need a plumber to fix the pipe.
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Q1 noi Q2 no.no signiature due to covid-19. Found loose bottom brick and leveled the pedestal. banging noise has been repaired but vibration will remain due to pedestal.
Pablo V.
WASHER WHIRLPOOL MHW8630HC replace bad dispenserand pump run test ok request completed Q1no Q2no no sign covid 19 auth @ MRTHA00NL2
Francisco J.
RANGE WHIRLPOOL WOS51EC7HW01 the oven is working properly again replaced the oven cntrl and panel cntrlq1.noq2.nono signature due to covid19
Sarkis M.
OVEN WHIRLPOOL WOD51EC7HB01 q1 no q2 no co sing c19 installed panl orderd ro ckd working ok
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 q1no--q2no-- no sign covid-19---needs thermistors replaced----full frost pattern and compressor drawing .95 amps.; ordrng 2 WPW10384183 (thermistor)s and 1 W11357371 (control box) and 1 WPW10383615 (thermistor)
Ramon H.
OVEN WHIRLPOOL WFG505M0BS3 q1 no q2 no no sign due to covid 19 cx had loose door took apart and tighten down
Pablo V.
WASHER WHIRLPOOL WFW5090JW0 found bad timer and switch replace control and presure switch test cycle ok request completed Q1no Q2no no sign covid 19 auth # WRSTM00NL2
Robert S.
WASHER WHIRLPOOL WTW7500GC2 Q1 no Q2 no.No signiature due to covid-19. replaced the console and board. Calibrated the washer.
Raymond J.
WASHER WHIRLPOOL WET4124HW0 tech found faughty water pump.q1-no q2-nono sign due to cv 19wrsy600sl2; ordrng 1 W10906604 (pump-water) and 1 2ndtech (2nd tech)
Ramon H.
WASHER WHIRLPOOL WET4024HW0 cx needs gear case; ordrng 1 W10883783 (gearcase) and 1 2ndman (dan viveros)
Pablo V.
DISHWASHER KITCHENAID KDTE234GPS0 found rack off track intall in place test ok request completed Q1no Q2no no sign covid 19
Jonathan H.
FREEZER KITCHENAID KRSC503ESS01 unit needs new door assembly the door pads are defetive and the seal also defective. called trade partner and they informed its to ofar out of warrnty but customer is getting alot of water spilled on the floor and is concerned for familys safety as its leaking consistantly but at random times. cust service 1800-253-1301SR- 7728494734
Raymond J.
WASHER WHIRLPOOL WFW95HEDW0 replaced faughty bellow. all tst good.q1-no q2-nono sign due to cv 19
Oriale P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "replaced freezer light module causing no lights at top ff section, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 MBW10695459 (MODULE) from stock"
Ramon H.
DRYER WHIRLPOOL WGD560LHW1 cx needs display; ordrng 1 W11378949 (console)
Francisco J.
RANGE WHIRLPOOL WFG320M0BS3 the range needed the gas valve switch to be turned on to let the gas flow through completed the calland showed customer q1.noq2.nono signature due to covid19
Rose K.
DRYER WHIRLPOOL LSG7800AAW ordered new blower wheel; ordrng 1 Y303836 (blower wheel)
Jonathan H.
DRYER WHIRLPOOL NGD4655EW2 q1q2 no no sig covid 19 protocl replaced igbnitor intermittnly not heating also informed them they have to have unit on seperate indipendnt breaker all tested ok; used 1 279311 (IGNITOR) from stock
Ramon H.
DISHWASHER WHIRLPOOL n/a cx need valve; ordrng 1 WPW10327249 (water intake valve)
Jonathan H.
WASHER MAYTAG MVWB725BW0 "q1q2 no no sig covd19 protoclring came used, trashing out ring, the ring, found leak from the hose from dispncer we replaced again no furtehr issues if callback please have MT take a look"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1q2 no no sig cvd19 protocl checked therminster settings they had temps too hig also loaded fridge with alot of food, vents clogged removed food instructed how to load and checdked in diag the heater, the damper motor and also the thermisters no issues all tested ok"
Oriale P.
WASHER MAYTAG MHW6630HC0 "replaced dispener box & hose, tested working ok no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No authorization # mrknn00apl1"
Chris Z.
LAUNDRY CENTER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19unit was subbitted for replacement by warrenty comp. unit isnt cost effective to fix
Ramon H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 cx blocking air flow advised cx to defrost
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "found dispenser leaking water after use needs valve replaced & broken drawer holders. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 2 W11368751 (holder)s and 1 WPW10179146 (valve-inlt) and 1 WP542638 (grease)"
Robert S.
OVEN WHIRLPOOL WGG745S0FS02 Q1 no Q2 no.No signiature due to covid-19. Replaced the switch membrane and burner grates.
Larry G.
DISHWASHER MAYTAG MDB4949SHZ0 q1no-q2no--no sign covid-19--motor not starting---found loose motor connection (blue wires)-at board. repaired and dishwasher motor runs ok.
Oriale P.
REFRIGERATOR MAYTAG MFC2062FEZ03 "found ice & frost in freezer section, door seals & good no gap, cust may have left door open unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR KITCHENAID KRSC503EBS01 Q1 no Q2 no.No signiature due to covid-19. Leak in the sealed system. allow 5 counts.; ordrng 1 W10779331 (compressor) and 1 WPW10239732 (evap freezer) and 1 WPW10643261 (evap refrigerator) and 1 WPW10143759 (drier) and 1 W10913906 (coupler)
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 reinstalled seal for ice chute q1no q2no no sign covid19
Robert S.
RANGE KITCHENAID KSGG700EBS1 Q1 no Q2 no.No signiature due to covid-19. burner caps are incorrect. ordering burner caps.; ordrng 1 W10876582 (burner caps)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 spoke to charles about this he says to skype max which i did to get this call friday there is 2 in stockq1.noq2.nono signature due to covid19; schdld next appmnt for 8/14 FRI !
Oriale P.
DISHWASHER MAYTAG MDB4949SDM2 "replaced bad drain pump, ran test working ok. no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10876537 (PUMP-DRAIN) from stock"
Victor B.
LAUNDRY CENTER WHIRLPOOL WFW3090JW "replaced alll hthose part test good.q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "found ice build up around frezzer fan causing noise, reinstalled funnel to ice maker causing water leak, cleared ice, unit cooling & working ok. auth# wrt3500apl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
OVEN KITCHENAID KEBC247VSS02 "tech found faughty touch panel control. reading f2 e6 open key line, control not avil. part 8303022q1-no q2-nono sign due to cv 10"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i found wires broken at the bottom harness need to replace door; ordrng 1 LW10913113 (dor-fip)
Oriale P.
FREEZER WHIRLPOOL WRS315SDHM02 "helper for tech CZ not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing c19 orderd compressor; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Rose K.
REFRIGERATOR KITCHENAID KSSC42QVS10 replaced water inlet valve q1no q2no no sign covid19
Jonathan H.
WASHER MAYTAG MVWB865GW0 q1q2 no no sig covd19 protol use autho for repairs replaced parts from teh previosu tech.
Oriale P.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "replaced thrumistor & display cntrl with fan scroll for frost build up issue, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no.No signiature due to covid-19. replaced oven outer glass door assembly range needs right front burner valve.; ordrng 1 WPW10339442 (knob) and 1 W10814916 (valve-brnr)
Oriale P.
OVEN WHIRLPOOL KCGS956ESS02 "replaced burner head per service pointer for ticking noise after flame is lit, working better than original but still has click but not as frequent, cust will monitor. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
MICROWAVE KITCHENAID KMBS104ESS02 needs to reorder both parts called Debbie because of damaged parts q1no q2no no sign covid19; schdld next appmnt for 8/27 THU !
Raymond J.
RANGE WHIRLPOOL WFE525S0HS1 "tech found multi issues with range, glass fallen and swtich broken, q1-no q2-no no sign due to cv 19; ordrng 1 WP3149404 (switch-inf) and 1 WP8053948 (glass-door) and 1 WPW10316950 (frame-wndw)"
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q@ no.No signiature due to co id-19. Replaced the drain hose and tested the washer.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 the fridge is working properly nowreplaced the parts q1.noq2.nono signature due to covid19waited for the fridge to come back on....
Francis C.
WASHER MAYTAG MVWC416FW0 "Complaing making noise , found broken filter drain cover broken , also wash plate damaged , ordering part .; (created new UIS, deleted prior attachment to UisID 45074), ordrng 1 WPW10215093 (clean out filter) and 1 W10528947 (drive hub kit) and 1 W10846191 (washplate) and 1 W10836692 (agitator) and 1 W10772621VP (screw)"
Raymond J.
DRYER MAYTAG MGD8200FW0 "replaced faughty t-stat and coils, all test goodq1-no q2-nono sig due to cv 19"
Jonathan H.
WASHER MAYTAG MHW5100DW0 f3e1unit needed new sensor i checked drain unit drains fine no issues all tested ok q1q2 no no sig covd19 protocol; used 1 WPW10448876 (sensor) from stock
Raymond J.
MICROWAVE WHIRLPOOL NNNNNNNNNNN "need second man , q1no q2nono sig cv 19; schdld next appmnt for 8/17 MON !"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1 no q2 no no sing cust going to call houerd to c if going to exch or order door; schdld next appmnt for 8/13 THU !
Rose K.
WASHER WHIRLPOOL WTW8500BW0 ordered new hub kit q1no q2no no sign covid19; ordrng 1 W10820039 (hub) and 6 WP8533953 (screw)s and 1 2man (2man)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 the issue was teh unit was bad connection the part sent was used anewyays no furtehr issues
Ramon H.
REFRIGERATOR KITCHENAID KRSF505ESS01 cx leaving door open causing ice build up on evap advised cx to defrost no further issues
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "found 2 cracks at at bottom off ff section, this is not repairable, cust is unhappy with fridge. unit is cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
WASHER MAYTAG MVWC565FW2 cx had stuck drain pump reset and recalobrated tested working good
Ramon H.
REFRIGERATOR KITCHENAID KRSC703HPS00 cx had stuck refer door bottom shelf removed shelf and put back in correctly NOT THE SAME ISSUE
Victor B.
WASHER WHIRLPOOL WRT311FZDW01 "f.f. doorat L.top not closing well, i raized door now closes fine. q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
WASHER WHIRLPOOL WTW8200YW0 "found rust & calcium bulid up underneath washer top causing flakes to fall into washer, needs top & dispenser hoses replace, cust declined est wants to replace unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
OVEN WHIRLPOOL WOS72EC0HV00 Q1 no Q@ no.No signiature due to covid-19. Checked the oven found no error codes. Tested elements in component activation and they worked. Tested the oven at 350f and the oven is heating. Customer needs the electricity checked oven heating is slow after 20 minutes temp is only 200f
Pablo V.
RANGE WHIRLPOOL WEG515S0FS2 found screw not in placce remove door intall screw in place test glass door novmore shaking test ok request completed Q1 no Q2 no no sign covid 19
Pablo V.
OVEN WHIRLPOOL WOC54EC0HS03 found bad thermostat replace new part testheat ok request completed Q1 no Q2 no nosign covid 19 auth # WRQEG00NL2; used 1 WP4449751 (THERMOSTAT) from stock
Pablo V.
DRYER MAYTAG MGDC465HW0 run test noise coming from the drum and front panel screw front panel found a piece of metal in the drum seal remove test runing ok request completed Q1no Q2 no nosign covid 19
Raymond J.
LAUNDRY CENTER WHIRLPOOL CGT9000GQ1 "tech found comm not programmed, called comm tech line to program, all test goodq1-no q2-no no sign due to cv 19"
Larry G.
WASHER MAYTAG MVWB855DC3 q1no-q2no--no sign covid-19--ran test cycle . and also wash and spin with towels..unable to verify noise. but washer is leaking oil from gearcase; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Victor B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "ice maker not making ice replaced it got water, q1 no q2 no, i didn't get signature cause covid-19"
Rose K.
ICE MAKER KITCHENAID KUID308HPS00 drain hose was kincked and needs to be replaced unit under warranty q1no q2no no sign covid19