Local Reviews
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Sarkis M.
DRYER WHIRLPOOL MGDE300VMW0 unit ckd working normal air vant need to be clean
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 kink in supply hose.. adjust and check for correct water flow. advised on fan operation.
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 bad water valve replaced i picked up from lloyd at office.; used 1 WPW10179146 (VALVE ASSY) from stock
Francisco J.
WASHER MAYTAG MVWC565FW1 error codes :0did the diagostics and the washer is working properly the customer is overfilling the washer with clothes.customer has the washer on a wood platform it shakes alot informing customer .adjusted feet..
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 it had a wrong fill tube the heater connector was wrong replaced ice maker got water.
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 drain ice up and pipe at back was clogg with dirt cleared also now drain fine.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "replaced evap mtr after de iceing refer, all test good"
Ramon H.
WASHER WHIRLPOOL WGFW75HEFW0 tested washer ran diaginosiss tested and is working normally
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 door open will flash replaced switches tested working good; used 1 W10727360 (SWITCH) from stock
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Not cooling in the refrigerator compartment, found ball of ice in freezer sectionm due to no defrost condition, need defrost thermostat and main control board,
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 ran through diagnostics and verify correct operation. advised on cycles and jet dry . unit is working ok
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "replaced main cntrl board with cntl panel & broken dispenser, ran test working ok."
Jonathan H.
WASHER WHIRLPOOL WFW94HEXW2 Needs clamp and bellow and absorbers ordering parts stinup ASAP or. ; ordrng 1 W11106747 (bellow) and 1 W11266654 (clamp) and 4 WPW10261492 (shock absorber)s
Enrique M.
REFRIGERATOR WHIRLPOOL IT21AMXRQ03 "Customer stated unit was not freezing, checked compressor and fan motor, working fine, defrost system ok, has a full frost patter..took pictures.."
Larry G.
DRYER WHIRLPOOL MGDB400VQ0 took dryer apart and cleaned lint from dryer. inspected air flow coming out of vent. tested ok.
Jaime G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 FOUND UNIT NOT MAKING ICE AGAINI NEED A SECOND OPINION I HAVE DONE WHAT TECH SUPPORT HAS SUGGESTED I HAVE BEEN THERE SEVERAL TIMES NO SUCCESS
Ramon H.
MICROWAVE IKEA IMH160FW2 replaced fuse and tightened magnatron wire loose called for labor autho # is ijiwzjial2
Edi C.
WASHER AMANA NTW4516FW1 Customer complaint not working : found belt off put it back run diagnose test washer drain and spin all componennts tested ok to manufactory specifics.
Sarkis M.
MICROWAVE OTR KITCHENAID KMHS120ESS2 need MAGNETRON dec est
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Due to warp door , i installed new door in order to function properly the holders"
Jonathan H.
MICROWAVE KITCHENAID n/a Replaced mag cap diode and tested unit no further issues its heating like normal. kjhpi00wpl2 autho for extra labor.
Jonathan H.
OVEN KITCHENAID n/a Unit motor seized up not allowing unit to drain properly opened motor and fixed Impellar. Tested unit ran in diagnostics. All tested fine after.
Edi C.
DRYER MAYTAG n/a wrong model was on file missing last digit ordering correct parts; ordrng 1 W11165880 (touch panel) and 1 W11158453 (coontrol)
Jaime G.
REFRIGERATOR KITCHENAID KBSD618ESS00 found freezers door gasket not sealing at the bottom. using the heat gun adjusted gasket all around for better closing
Sarkis M.
REFRIGERATOR KITCHENAID KSSS42MBX01 need on off switch cust dec est 3/20/19 8:10 RY: spoke with customer as a courtesy we will waive trip fee
Jaime G.
WASHER MAYTAG n/a found washer not sping and sort of noisyhad the clutch cam replaced; used 1 W10721967 (CAM) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced the evaporator defrost sensor and user interface.
Ramon H.
HOOD KITCHENAID n/a needs motor; ordrng 1 W11035826 (motor-fan)
Jorge A.
DISHWASHER KITCHENAID n/a "due to not draining , i did cust. intruct not to put dishes with vegetables. unit is fine."
Ramon H.
REFRIGERATOR KITCHENAID KBFN502ESS02 replaced compressor
Pablo V.
DRYER WHIRLPOOL PYGT2244AWW replace belt runt est ok request completed
Chris Z.
REFRIGERATOR WHIRLPOOL n/a installed a new fill line due to a kinked original one now unit dispences water
Oriale P.
WASHER WHIRLPOOL n/a "cust concerned with fan fresh cycle on all the time after wash cycle, explained feature to cust, that it was turn on & needs to be off before starting a cycle, ran test working ok."
Sarkis M.
COOKTOP WHIRLPOOL n/a electric glass cooktop on medium cycling on off is normal custmoer customer not agree i call whrlpool filfile# 7724451923 so#130570
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 per CZ tested compressor and it ws running but no frost pattern or cooling replaced compressor and evap. that cz ordered test good it was empty on freon; used 1 W10913906 (COUPLER) from stock
Pablo V.
WASHER WHIRLPOOL WFW92HEFC0 replace control board switch run test ok request completed
Enrique M.
REFRIGERATOR MAYTAG MFW2055FRZ00 "User interface has broken buttons, replaced the user interface board nad tested operation..."
Chris Z.
REFRIGERATOR WHIRLPOOL n/a fz door was sitting too low not creating a seal so adjusted door and also added an epoxy seal around liner
Oriale P.
DISHWASHER WHIRLPOOL n/a "unit is now working, ran thru diagnostic test ok no issues checked power ok, cust says unit has been working sinse last visit."
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 the water valve was spraying the water and it was hitting the back portion installed new water valve assembly.
Oriale P.
COMPACTOR KITCHENAID KTTS505ESS "replaced broken gear drive, still not working lift does not stop when going up, bad switches on unit , need 2-man tech assist; ordrng 1 WP777811 (switch-dir) and 1 W11243179 (switch) and 1 WP9871971 (switch-off) and 1 9871829 (switch draw tilt blk)"
Jonathan H.
WASHER WHIRLPOOL n/a No water entering checked diagnostics. Error code for LF fixed pressure hose linked. Tested unit no further issues reset controls in diagnostics and tested again. Filled fine. Valves working normal.
Jonathan H.
DISHWASHER WHIRLPOOL n/a Seized motor. Error code 4-3 and checked voltage to wiring. Gets power but not turning on. Opened motor fixed Impellar and tested again. Ran diagnostics cleared codes no further issues.
Ramon H.
RANGE WHIRLPOOL n/a cx has no power at 220v need to have electrian check out job complete
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 clear error codes run test instruc customer how washer works run test ok
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a Heater million not turning on. Checked switch. Harness not sending power to the mullion Hester. Removed switch removed water on it and fixed connection to allow heater to engage. Ran it for few minutes and mullion heater started warming up. Allow 4 5 hours before condensation disappears. Heated gaskets to fix air leaks.
Jonathan H.
DISHWASHER WHIRLPOOL n/a Called and they informed me it's an occupied unit already and that she was home. Arrived and no one was there called work phone. They are sending someone to open unit. Guy came but we can't enter because there's a big dog inside. R. S ; saved tckt
Edi C.
DRYER WHIRLPOOL WGD8500DC4 Customer complaint not power : found bad panel and control replaced it run diagnose test dryer run and goes on all components tested ok to manufactory specifics.
Jonathan H.
DRYER WHIRLPOOL n/a Unit had 130 not 240. Fixed breaker but then unit still no heat. Checked heater. Wiring for heater not connected properly and the voltage was pending at the switch to pass for heat. Retired and tested unit no further issues.
Jorge A.
REFRIGERATOR KITCHENAID n/a "due to display is blank not working , order new display in order to fucntion porp. op. the other part just in case. ciustomer request after 3.00 pm; ordrng 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)"
Pablo V.
WASHER WHIRLPOOL n/a replace control board runtest ok request completed
Pablo V.
DRYER WHIRLPOOL n/a repair door strike and catch in place run test heat ok request completed
Edi C.
WASHER WHIRLPOOL WTW8700EC0 Customer complaint not working : found pan getting caught underneat rotor wont let it run also moinst on pump replaced parts washer run all tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL CAE2745FQ0 Checked the washer found unit unplugged and no error codes present. Performed manual test all functions passed. Recalibrated the washer.
Francis C.
REFRIGERATOR KITCHENAID KBSN608ESS00 "INstalled part part , now its ok tested fine , we run the fill tube water line out side the refrigerator , unit performing very well now ."
Larry G.
REFRIGERATOR KITCHENAID KRSC503EBS01 frost in freezer side. adjust bottom right corner of freezer door and removed clumpup ice from ice container. tested for correct sealing of door.
Edi C.
WASHER MAYTAG n/a Customer complaint not running f9e1: found clog drain pump clear it also bad main control replaced it run diagnose test all components tested ok to manufactory specifics.
Jonathan H.
REFRIGERATOR KITCHEN n/a "Defective control. Replaced ice maker no further leaks from inlet. Ordering replacement board will return in a few weeks. ; ordrng 1 W10818296 (cntrl-elec), used 1 4317943 (ICEMAKER) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 Replaced the evaporator fan motor defrost bimetal and thermistor assembly.
Robert S.
RANGE WHIRLPOOL n/a Replaced the touch pad switch membrane.
Raymond J.
DISHWASHER MAYTAG MDB7979SHZ0 "replaced faugty console and tested, all test good"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "found a small restriction on the high side. recovered freon. then, replaced the filter recharged the system and it worked ok"
Ramon H.
REFRIGERATOR WHIRLPOOL n/a replaced thermistor; ordrng 1 12002355 (thermistor kit)
Oriale P.
DISHWASHER WHIRLPOOL n/a "unit runs then stoip & shut off, replaced faulty main cntrl board, ran test working ok."
Chris Z.
REFRIGERATOR KITCHENAID n/a condenser coil was vibrating on the chassie so i added an isulated pad so it doesnt.. found FF gasket to be ripped; ordrng 1 W10830046 (gasket-fip)
Jaime G.
REFRIGERATOR WHIRLPOOL n/a found dispenser motor sort of intermitent had it ordered; ordrng 1 WPW10353552 (dspnsr)
Chris Z.
VENT HOOD WHIRLPOOL n/a ggot the vent to come up and installed new filter and now unit is working to standard
Oriale P.
WASHER MAYTAG n/a "found error for too much laudry soap, this will cause unit not to spin close out dry, advided cust ran test working ok."
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 was charged the 109.95 on 3-13..evaporaot frosted from top to bottom and side to side. found 44k ohms on thermistor. heater tested ok. needs board and thermistor/bi-metal; ordrng 1 WPW10675033 (main control) and 1 W11109595 (motor-evap)
Jaime G.
LAUNDRY CENTER MAYTAG MHW5500FC1 installed the new door boot unit ok
Francisco J.
LAUNDRY CENTER MAYTAG MHW5500FC1 helped jg
Ramon H.
WASHER MAYTAG n/a cx needs gear case; ordrng 1 W11132267 (gearcase) and 1 W10291415 (hub) and 1 W10215119 (washplate) and 1 W10006355 (actuator)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD606ESS00 Large kink in the line so I had to add more line when I pulled it out and fixed a another small chewed area. All else tested fine no further issues.
Larry G.
MICROWAVE WHIRLPOOL WMH53521HZ3 loose plug at wall outlet. reconnect and tested for correct operation.
Francisco J.
DISHWASHER WHIRLPOOL DIFFERENT wrong model and serial customer will call to fix the issue cant work on it right now..
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 installed evap fan motor ckd working ok customer
Oriale P.
WASHER MAYTAG n/a "found bad water leak from tub seal into drive system, needs parts replaced.; ordrng 1 W10811956 (gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "cust compl of no ice, found ice maker working but ice was fused together and not coming out, tech removed old ice and tested, all test good"
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced the evaporator thermistor and control box
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Noisy, replaced the air damper control that was maing noise."
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Replaced the evaporator coil and drier. Evacuated and recharged the sealed system.
Pablo V.
REFRIGERATOR WHIRLPOOL WRT11SFDW02 completed work
Raymond J.
WASHER WHIRLPOOL WET4027HW0 ", found incorrect volts going to unit, had 120 but neede 208, electrican on site to repair, unit test good"
Raymond J.
REFRIGERATOR WHIRLPOOL n/a "contractor compl refer shaking, found one level leg down and the other not touching floor, repaired and all test good"
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS00 "when press for ice it gives water, and it doesn't hold temp. but was disconnect start working normal,replaced both paddles and main board."
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "evap. ice up again per tech support to replace the temp. control and gave me a SR, SR#7724348077 replaced temp. control"
Pablo V.
DRYER MAYTAG MGDC215EW2 remove pin fron rear seal run test no more noise run test ok request completed
Chris Z.
DRYER MAYTAG n/a "unit had a blown thermal fuse so i replaced and now unit heats, i checked venting and all is good."
Edi C.
WASHER AMANA n/a Customer complaint leaking:found washer lekaing from drain pipe info customer to call plumber run diagnose test washer tested ok to manufactory specifics.
Edi C.
WASHER WHIRLPOOL NTW4516FW2 Customer complaint stop at rinse: found bad water valve and control board replaced parts run diagnose test washer tested ok to manufactory specifics.
Raymond J.
LAUNDRY CENTER MAYTAG MVWB835DW1 "replaced faughty water valve, all test good"
Jonathan H.
DRYER MAYTAG MEDC465HW0 Replaced switch all tested fine unit heated and cycled properly.
Francisco J.
WASHER WHIRLPOOL n/a "reference #7724448284f6e3 spoke to techline the washer washes properly but at the end of the cycle the display stays on same issue has been going on for a while customer states ,thereforer i called techline and they say to order harness ccu and panel controlautho#wjhtg00xl2; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10750475 (panel-cntl) and 1 WPW10442440 (harns-wire) and 1 W10685626 (harns-wire) and 1 eddie (eddie)"
Francisco J.
DRYER MAYTAG n/a error code f2e1 error communication problem ordering parts.autho:wjhtt00xl2need to bring down dryer .; ordrng 1 WPW10639903 (panel-cntl) and 1 WPW10654006 (cntrl-elec) and 1 W11025125 (harns-wire) and 1 eddie (eddie)
Sarkis M.
DISHWASHER KITCHENAID n/a trak was broken installed 2 track ckd working ok
Jaime G.
OVEN WHIRLPOOL n/a new part was defective had to reorder another part; ordrng 1 w11317846 (user intrface)
Francis C.
FREEZER KITCHENAID KFIV29PCMS02 "found fc not cooling , just ordering part and redoing a sealed system job againg restriction on fc evap sr #7724452045 send original tech for training JA , USING use crm/sr # 7723974038; ordrng 1 W11116006 (evaporator) and 1 W10633627 (motor-evap) and 1 WPW10143759 (dryer) and 1 W11094466 (valve), used 1 WPW10143759 (DRIER) from stock"
Oriale P.
DISHWASHER KITCHENAID n/a "replaced broken rack rollers & filter, working ok."
Robert S.
REFRIGERATOR WHIRLPOOL n/a Mullion flipper is sticking and refrigerator door gaskets needed also rear air hole needs to be plugged; ordrng 1 WP12722803AP (rail-mulln) and 2 W10830162 (gasket-fip)s
Jorge A.
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Due to no light in fresh food vegetable display , installed new board fresh food, also installed control board due to no light in both sides of compartments and also board it was all burned out. customer disposal."
Chris Z.
LAUNDRY CENTER WHIRLPOOL n/a replaced UI due to sticky buttons and it was lagging pretty bad
Larry G.
DISHWASHER KITCHENAID n/a cleaned glass from pump and tested for correct operation
Larry G.
REFRIGERATOR KITCHENAID n/a re connect water line at left hinge and tested for correct operation.
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS0 "Not dispensing any ice, replaced the dispenser motor and drive shaft, tested, working fine now...."
Enrique M.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Still not defrosting in the refrigerator compartment, replaced same parts as before, I had to defrost big ball of ice. repaired unser warranty."
Victor B.
REFRIGERATOR KITCHENAID n/a return ice up. defrosted now ff gets cold air.
Ramon H.
GAS APPLIANCE WHIRLPOOL n/a replaced roller kit tested working good; used 1 4392067 (REPAI KIT) from stock
Chris Z.
WASHER WHIRLPOOL n/a i found there to be tones of sudes left over from previous washes so i advised cx to use less detergent ... pressure hose had sudes inside of it so i cleaned it up andn now unit is working
Oriale P.
WASHER WHIRLPOOL n/a "found bad noisey drive motor causing burning smell, needs new motor to repai unit. no charge for trip & labor authorization # wjdkd00dl1; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt)"
Pablo V.
DRYER MAYTAG n/a found push to start switch disconected fron panel insrtall back in place run test ok request completed
Pablo V.
WASHER MAYTAG n/a suspension install in place calibrate unit run test ok request complete
Edi C.
DISHWASHER MAYTAG MDB4949SDM2 Customer complaint not power : found bad board and touch panel replaced parts run diagnose test all components tested ok to manufactory specifics.
Oriale P.
DRYER MAYTAG n/a "drum not turning replaced bad drum belt, ran test working ok."
Victor B.
REFRIGERATOR WHIRLPOOL n/a water filter housing leaking-ordered; ordrng 1 WP2199840 (housing) and 1 EDR5RXD1 (filter)
Larry G.
RANGE MAYTAG MGR8600DS0 checked for temperature cycling.found 385 to 320.. also checked for correct ignition. unit working ok
Sarkis M.
DRYER WHIRLPOOL WGD4850HW0 only igniter comes on co flame installed coil valve ckd working ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Noisy, replaced condenser fan motor that was making noise, also adjusted copper tubing areound the compressor.."
Pablo V.
WASHER WHIRLPOOL n/a washer need a new trams mision etcparts and labor customer is going to purchase a new washer
Jorge A.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Due to not cooling properly, i installed compressor, evap.,dryuer, coupler, and charged 4.5 oz of freonallow 24 hr to cool down."
Oriale P.
DRYER MAYTAG n/a "removed lint from inside dryer at cust request, checked rollers & belt working ok."
Jonathan H.
OVEN WHIRLPOOL WEG515S0FW0 Unit needed new board and also adjustment to the flame manifold in bake section. Fixed issue tested unit no further issues.
Francis C.
REFRIGERATOR KITCHENAID KRSC503ESS00 "installed part , now its ok tested fine , not charging custumer for custumer satisfation , I ,s-code the part under 5 years program ."
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 cx needs valve; ordrng 1 W11043013 (water vave)
Pablo V.
DRYER MAYTAG MEDC465HW0 dryer need a new temp switch and timer; ordrng 1 WP8578354 (swtch-temp) and 1 WPW10185992 (timer)
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADM7 FOUND DISHWASHER FILLING AND NOT WASHING. PULLED UNIT OUT AND FOUND MOTORS CONNECTOR NOT PUSHED ALL THE WAY HAD RECONNECTED AND SECURED UNIT RAN OK
Pablo V.
WASHER WHIRLPOOL WFW92HEFC0 washer need a new control and switch; ordrng 1 WPW10448876 (switch-wl) and 1 W11201293 (control)
Pablo V.
MICROWAVE KITCHENAID KMHS120ESS4 helper completed
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 no rust in the tub unit ckd norman
Jorge A.
DISHWASHER JENN-AIR JDB9800CWX2 "Due to cust. complaint still not dryen well , I run test mpode and all works fine adviced cust. to use jet dry anythime to do a load and performsnce will be better."
Francisco J.
HOOD WHIRLPOOL WVW53UC0FS1 the lights were working a pin came off from a connection ordering lights because now they turn on but one is very dim.; ordrng 2 W11109591 (light)s
Raymond J.
WASHER MAYTAG MHW8200FW0 helper complete
Oriale P.
WASHER MAYTAG MVWB765FW3 "ran thru test with load was unable to find any issues advised cust sounds for wash cycle are normal. working ok.***PARTS ON THIS SERVICE TICKET WERE PRE ID FOR A DEFERENT TICKET, DISREGARD PLEASE***"
Chris Z.
DRYER MAYTAG "MGDC465HW0," fixed noise but shorted the radint sensor goig to need to replace it; ordrng 2 WP338906VP (sensor)s
Enrique M.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Not working, ordering main control board and thermistor, ordrng 1 W10802701 (main control) and 1 WP2188820 (sensor)"
Pablo V.
DRYER WHIRLPOOL n/a "dryer need a new belt; ordrng 1 341241 (belt,drive)"
Robert S.
WASHER WHIRLPOOL WTW7500GC0 Replaced the washer glass lid.
Rose K.
REFRIGERATOR WHIRLPOOL n/a ordered new freezer door seal and new door shims; ordrng 1 2177310 (sead-door) and 2 WP487576 (washer)s
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint not power : found bad touch panel replaced it run diagnose test all components tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Checked the washer found drain starting to back up during pump out
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Unit needed compressor. Replaced and got autho double labor. Customer extremely extremely upset that no one scheduled appt for her and she tried calling office multiple times and no one let her thru and she van emailed me but my email on card wasn't correct. Sending info to management. Explained to customer if noise issues or cooling issues occur to contact whirlpool customer care for further options. Unit started cooling when I left. Rita autho - wjgk500al2
Enrique M.
REFRIGERATOR WHIRLPOOL n/a "Freezing in the refrigerator section, ordering air sifuser and main control board; ordrng 1 W11174836 and 1 W11317276 and 1 WPW10384183"
Oriale P.
DISHWASHER KITCHENAID n/a "found bad door latch not holding door closed & lower rack wheel not rolling easy, needs both parts replaced.; ordrng 1 WPW10653840 (door latch) and 1 W10195416V (dish rack wheel)"
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 need to order parts to complete the repair.unit is leaking water..; ordrng 1 W11205048 (valve assembly) and 1 W11212745 (shifter)
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "dUE TO NOT COOLING , I DID CHECK ALL COILS ARE FINE NO LEAKS, SAW FROST PATTERN IN EVAPORATOR ALL TESTED OUT FINE"
Pablo V.
DRYER WHIRLPOOL WGD92HEFC1 intruc customer abouth conceting the steam run test ok heat ok request completed
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 The dishwasher would not drain out the water it was washing properly but not drainingsaw that the garbage disposal still had the cap on and water could not flow through it .popped the cap off out of courtesy its working properly now .
Jorge A.
REFRIGERATOR WHIRLPOOL n/a i CLEANED FREEZER SIDE AND ADJUSTED THE DOOR AND INSTALLED NEW UI DISPLAY FOR INTERMITTENT LIGHT. I WILL ORDER 2 SCREWS FOR CUSTOMER DIRECT SHIPP TO CUSTOMER; ordrng 2 WP8281196-DS (screw-DS)s
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 checked the temps to the fridge no problems temp freezer 11 degrees and temp to the freshfood section 37 degrees.
Ramon H.
MICROWAVE WHIRLPOOL n/a door handle loose adjusted and tested workin good cx happy
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "i turned on the 8hour defrost and turned up the freezer temps to 5 degrees advised cx if its still freezing , i will need to replace the main cntrl"
Francisco J.
OVEN MAYTAG MGT8820DS00 "the oven is turning on checked the ignitor and it pulls 3.5 amps the gas valve says that it only needs 3.3 amps so its enough ignitor is good customer stated that the oven does not reach temperature so i turned on the oven and it hit the desired temperature then did one last test wrapped a magnet (load) on the rack with the thermocouple and tested if the temperature matched the display temp and it sure did ,oven is working properly on this stove."
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM FOUND LIGHT INT FRESH FOOD BUT IN THE FREEZER AND THATS THE WAY IT IS THIS SPECIFIC MODEL DONT HAVE A FREEZER LIGHT
Enrique M.
REFRIGERATOR WHIRLPOOL n/a "No ice, replaced the ice maker and tested, customer reported is making noe but I could not duplicate....; used 1 W10884390 (ICEMAKER) from stock"
Pablo V.
DRYER MAYTAG n/a replace coil run test heat olkk request completed; used 1 279834 (COIL-VALVE) from stock
Oriale P.
WASHER MAYTAG n/a "found dead motor cntrl board f-6 e-1 error basket does not move upon start, needs new board. s coded part no charge to cust approved by mgr JG; ordrng 1 WPW10374126 (motor cntrl board)"
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS01 adjusted damper tested working good
Rose K.
REFRIGERATOR KITCHENAID KFCS22EVMS00 replaced left side end cap
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 not cooling need evap & compressor; ordrng 1 W10841139 (compressor) and 1 W10841139 (evap) and 1 w10913906 (vave)
Francis C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 HELPING AM TRAINING
Edi C.
DRYER WHIRLPOOL n/a "customer complaint taking too long to dry : run diagnose test all components tested ok to manufactory specifics, increase 15 precent on dryer level ."
Raymond J.
DRYER-GAS WHIRLPOOL MED3500FW0 dryer working fine would not dup any problemsrecall
Ramon H.
REFRIGERATOR KITCHENAID HR84427224 air leaking through gasket formed gasket no more leak
Edi C.
WASHER WHIRLPOOL n/a Customer complaint not spinning leaks: found bad pump and rotor ordering parts for customer; ordrng 1 WPW10581874 (pump) and 1 W10754161 (motor rotor) and 1 W10754158 (motor stator)
Ramon H.
RANGE KITCHENAID KSGGF700ESS1 ran diagnosiss and recalibrated 5 degress tested and cx happy with temo
Victor B.
REFRIGERATOR KITCHENAID KBSD602ESS00 there was a paper at drain hole by evap. drain removed put some water it drain.
Larry G.
REFRIGERATOR KITCHENAID KSSC42QTS00 not dispensing water and not filling ice maker. broken wire in cabinet.
Pablo V.
DRYER WHIRLPOOL WGD4800BQ1 remove screws from drum and front panel run test no more noise request completed
Jonathan H.
WASHER WHIRLPOOL WFW92HEFC0 Replaced parts and tested unit no further issues controls fine called trade partner for extra labor. Wjgifjgal2
Jonathan H.
REFRIGERATOR KITCHEN n/a Can't get door open ice maker frozen over. Order imparts and had unit turns off will return this weekend. ; ordrng 1 W10823805 (BOARE) and 1 WP2313917 (VALV) and 1 WPW10277450 (ICE MAKER)
Raymond J.
MICROWAVE KITCHENAID n/a "found faughty m/w appl manger, cust will consider and will let us know."
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 evaporator frosted unit not defrosting due to open bimetal; ordrng 1 WPW10514110 (motor evaporator)
Victor B.
REFRIGERATOR WHIRLPOOL n/a evap. motor not running replaced now runs.; used 1 WP2315539 (EVAP FAN) from stock
Francis C.
MICROWAVE KITCHENAID n/a HELPING RJ TRAINING
Edi C.
DISHWASHER WHIRLPOOL KUDC03IVBS3 found bad panel customer declined estimate
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Due to still not draining intermittent, i installed another pump, and clean hhose with CO 2 gun and tested is fine now; used 1 WPW10348269 (DRAIN PUMP) from stock"
Pablo V.
WASHER WHIRLPOOL MAH5500BWW washer need a new bearing job parts customer is going to purchase a new washer
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 FOUND S PARTIAL RESTRICTION IN THE LOW SIDE NEEDS AN EVAPORATORPER CUSTOMER WANTS FIRST CALL IN THE MORNING; ordrng 1 W10836706 (EVAPORATOR)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "DSiue to not making ice, I installed board and display board unit it was working fine the icemalker when igot there, all is fine now."
Chris Z.
DISHWASHER MAYTAG MDB4949SDZ0 i found rubber gasket on dispenser to be falling off.. i reinstalled it correctly and now unit is complete
Edi C.
WASHER WHIRLPOOL WTW8000BW0 helperr done
Francisco J.
WASHER WHIRLPOOL WTW8000BW0 replacedthe bearings to the asher request completed .
Pablo V.
DISHWASHER KITCHENAID KDPE234GPS0 replace control board run test ok request completed
Jaime G.
WASHER MAYTAG MHW5500FC1 FOUND WASHER LEAKING THROUGH THE DOOR ORDERED A DOOR BOOTAUTHOR# FOR A 2 MEN JOB. MJGG700AL2; ordrng 1 WPW10237499 (BELLO) and 1 2MENJOB
Ramon H.
OVEN WHIRLPOOL n/a replaced ignitor tested working good
Raymond J.
REFRIGERATOR KITCHENAID KFIS25XVMS9 "found ice maker and damper making loud noise in harvest,; ordrng 1 W10882923 (icemaker) and 1 WPW10127427 (control) and 1 WPW10162697 (motor)"
Ramon H.
DISHWASHER WHIRLPOOL WRS588FIHZ00 drain pump not plugged in plugged in tested working goop
Sarkis M.
REFRIGERATOR WHIRLPOOL n/a ice bild up on evap defrost prablem; ordrng 1 W11196400 (board) and 1 W10911770 (wire harns) and 1 WP2315549 (motor-evap)
Jonathan H.
REFRIGERATOR KITCHENAID n/a U it needs defrost system air flow restricted. Ordering parts will replace what's needed. Setting up Saturday with enough time to manually defrost the system. ; ordrng 1 W10802701 (W62) and 1 W10856615 (FAN SCROLL ASSM. ) and 2 WP2317844 (THERMISTER)s
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EBS00 Due to small cpondensation at freezer adjusted freeezer door due to close right.
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 ice container stuck on shaft. removed container.ice maker arm sticking down hitting container when pulled out repalced all parts that tech LG ordered
Rose K.
REFRIGERATOR WHIRLPOOL EL87TRRRSO2 replaced evap and heatexchanger; used 1 WPW10143759 (DRIER) from stock
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 evaporator frosted and evap thermistor is reading 5.7k . ordering thermistor and control. Josh is putting control on the .order; ordrng 1 WPW10384183 (thermistor)
Sarkis M.
REFRIGERATOR JENN-AIR JSC24C8EAM00 need i.m & des tub & drain plugged
Francis C.
COOKTOP KITCHENAID KGCC566RBL05 "Installed all part related with two front burners , now its ok tested fine , i s-code all part for this job , not charge to custumer satisfaction , now its ok tested fine ."
Raymond J.
DISHWASHER WHIRLPOOL KUDS40FVSS3 "foiund control completluy dead due to power surge, out reading open hot and needs replace; ordrng 1 WPW10285179 (cntrl-elec) and 1 W10258275 (bi-metal) and 1 WPW10250024 (panel-cntl)"
Larry G.
WASHER MAYTAG MVWX655DW1 hot water filling slow. cleaned fill screen and turned house fauvcet all the way on. filling ok with hot water. recalibrated unit.
Sarkis M.
MICROWAVE WHIRLPOOL n/a no power orderd fuse & board; ordrng 1 W10892389 (board) and 1 W10832024 (thrmst-fix) and 2 W10138793 (fuse)s and 1 W10892389 (board)
Francis C.
WASHER MAYTAG n/a HELPING RJ TRAINING
Enrique M.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Freezing in the refrigerator compartment, adjusted left ff door and air flow to crisper drawers levevled it .."
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS00 "when press for ice it gives water, and it doesn't hold temp. but was disconnect start working normal ordered main board and 2 pads; ordrng 2 W10317253 (pad)s and 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)"
Robert S.
WASHER MAYTAG MVWX655DW0 Checked the washer found error code f0 e2 over sudsing. performed manual tests and recalibrated the machine.
Raymond J.
WASHER WHIRLPOOL WET4027HW0 "cust compl washer shaking in spin cycle , tech chk and tested washer, rep level legs and pust through test mode, no problems dup all test good"
Ramon H.
WASHER MAYTAG MVWB835DW0 replaced control board tested working good s code part per jermey
Edi C.
WASHER MAYTAG MVWX655DW1 "Customer complaint not running : found hot water off , turn it back on run diagnose test with cloth on bulky setting wahert tested ok to manufactory specifics."
Rose K.
REFRIGERATOR WHIRLPOOL GC3SHEXNS15 open drain gave estmate for new dispensor motor declined estmate
Enrique M.
REFRIGERATOR KITCHENAID n/a "Not cooling at all, found low on freon, ordering compressor and ff evaporator coil..; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)"
Jaime G.
REFRIGERATOR WHIRLPOOL n/a FOUND FROST BUILD UP IN THE FREEZER
Jonathan H.
DRYER MAYTAG MGDX500XW1 Replaced parts and tested unit no further issues all checked out ok ; used 1 3392519 (
Sarkis M.
REFRIGERATOR KITCHENAID KBFS20ECWH00 repair roller ckd working ok
Edi C.
WASHER WHIRLPOOL WTW4900BW0 found bad gears and actuator customer declined repair
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced dead main cntrl board, recalibrated ran test working ok."
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 repalced freezer door and noisy dumper tet good.
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Error code f9 e1 long drain. Found debris in pump filter reemoved the debris and tested.
Rose K.
OVEN WHIRLPOOL WOD51EC0AB05 replaced cooling fans
Jonathan H.
WASHER MAYTAG MAH5500BWW Replaced bearing and vacuumed inside of unit reinstalled tub and drum assembly tested for noises all tested fine no issues.
Larry G.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 replaced right side refer door gasket and checked for correct seal. s code part.
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to display is not working , I replaced new display buttoms in order to function properly"
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS Found blue wire broken not allowing door to send signal to board that it was closed. Fixed broken wire tested unit no further issues magnetron turns on unit heats like normal. Opens and closes door normal now.
Larry G.
RANGE WHIRLPOOL n/a "f8-e3,,,f5-e2....water in soap container when load is done also leaving water in fabric softner dispenser...replaced dispenser housing assembly and tested through test cycler.. picked up part from cypress. w10862190"
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "cust concerned with staind near bottom of water & ice dispenser from hard water, advised cust cosmetic issue, adjusted fridge temp to recomended & removed debris from door seals, unit woking ok."
Robert S.
DRYER WHIRLPOOL WED75HEFW1 Dryer motor will not run. found motor harness connector loose. reinstalled connecter firmly and tested dryer operation.
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "found broken dispenser door & cust say unit sometimes stops in mid cycle, needs parts replaced; ordrng 1 W10861000 (detergent dispenser) and 1 W11120155 (main cntrl) and 1 W11165145 (console)"
Pablo V.
MICROWAVE WHIRLPOOL MMV4205FZ1 helper completed
Chris Z.
OVEN JENN-AIR JJW2430DS01 replaced ui due to the intermittant light..
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 cx needs adapter and ice maker; ordrng 1 W10864518 (adapter) and 1 W11087201 (heater) and 1 W11294907 (ice maker)
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced the diffuser assembly and main control board.
Enrique M.
DISHWASHER KITCHENAID KDTM404EBS3 "Not cleaning dishes efficiently, ran diagnostics found error code F6 - E1called techline ref#7724314888recommnended to clean out dishwasher with 1/8th of a cup of vegetable oil due to over sudsing preventing wash motor from circulating water efficiently. if this fails and dishes are still not cleaning properly, will need to replace detergent tray."
Robert S.
WASHER MAYTAG n/a Checked the washer yhjere are no error codes customer says it sometimes will not spin. advised customer to use bulky setting for pillows and blankets.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 leveled unit as much as i can but flooring is unleveled so the unit is still not perfect.. advised cx to put wood down on the left side thats drooping so that the unit could be raised
Ramon H.
RANGE-OVEN WHIRLPOOL WFG540HOES1 replaced valves tested working good...
Jaime G.
OVEN JENN-AIR JJW3830DS01 INSTALLED THE NEW PANEL OVEN WORKED OK
Raymond J.
DISHWASHER WHIRLPOOL n/a found faughty sump and mtr assym; ordrng 1 WPW10348269 (drain pump) and 1 WPW10605057 (pump and motor assy) and 1 WPW10237499m (bellow)
Rose K.
OVEN WHIRLPOOL WOD51ES4ES01 upper rear fuse blowen; ordrng 1 W11034459 (thrmst-fix) and 1 W11165152 (thrmst-fixed) and 1 ovendolly
Rose K.
WASHER MAYTAG MVWB765FW2 needs new gearcase; ordrng 1 W10811956 (drum assy)
Jonathan H.
DRYER WHIRLPOOL WET4024HW0 9498246254 Sandra Replaced parts and tested unit no further issues with unit all tested ok.
Rose K.
WASHER WHIRLPOOL MVWB835DW4 had out of balance error code cleared code told cust to level washer
Pablo V.
DRYER WHIRLPOOL WGD6620HC0 run test no problem found instruc customer how dryer works test ok request completed
Larry G.
WASHER MAYTAG MVWB765FW3 replaced console and main control. recalibrated and verfied correct operation.
Jaime G.
MICROWAVE JENN-AIR JMV8208BAS customer had purchesed a new microwave
Jorge A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Due to no filling with water, installed water valve and adjsuted float valve and works fine"
Oriale P.
COMPACTOR KITCHENAID KTTS505ESS "found broken gear assy not allowing unit to come up, needs part replaced to repair.; ordrng 1 882699 (gear-drive)"
Raymond J.
RANGE AMANA AGR5330BAW3 replaced faughty pipe manifold all test good
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completedd
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezing in the refrigerator section ordering diffuser and board.; ordrng 1 W11317276 (diffuser) and 1 W11174836 (control)
Robert S.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced the freezer door slides.
Robert S.
WASHER AMANA NTW4516FW2 Machine not draining. Removed debris from drain pump.
Rose K.
DRYER AMANA NGD4655EW2 removed cbject from front felt
Jonathan H.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Unit needed new drain tube assembly. Used from truck stock all tested fine no further leakage. ; used 1 W10619951 (DRAIN TUBE) from stock
Ramon H.
THIN-TWIN WHIRLPOOL WGT4027HW0 need bottom harness; ordrng 1 w11249320 (lower harness)
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "replaced broken door switch, recalibrated ran test working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Door is dented, replaced the refrigerator door and tested, everything else is working fine..."
Ramon H.
DISHWASHER WHIRLPOOL WDT780SAEM1 replaced sump and display tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 diffuser not responding and display doesn't respond well-ordered; ordrng 1 W11317276 (diffuser) and 1 W11214887 (display)
Victor B.
REFRIGERATOR KITCHENAID KRFC300ESS01 2 food boxes were at back holding the door from clsoinf repalced and derosed all ice.
Edi C.
WASHER WHIRLPOOL WET4024HW0 "Customer complaint noisy : found bad water pump replaced it all tested ok to manufactory specifics, info customer normal sound level over all. autho## wjgavjgnl2 double labor"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Ice cubes sticking, not dispensing, found low water pressure causing hollow ice cubes and cracking, need plumber to repair water line, customer reported unit was freezing but is working fine at thjs time..."
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 tested compressor and it ws running but no frost pattern or cooling .. sealed system job is needed; ordrng 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor) and 1 SStech
Oriale P.
DRYER WHIRLPOOL WGD7500GC0 "found poor venting causing long dry times, advised cust to repair vent line under house, ran test unit working ok."
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found fridge not cooling it appeared as it was show room but it was not ordered user interface; ordrng 1 W11239666 (USER INTERFACE)
Oriale P.
WASHER ROPER RTW4516FW2 "found oil leaking from gearcase causing belt & pulley to slip & not spin out properly, repairs exceeded lowes did not want to repair unit."
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found ice dispenser bucket shaft frozen and not dispenseing ice, tech removed bucket and cleared ice that was causing shaft not to seat correcly, all test good.this is completely different problem than last service call"
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced fault inlet water valve f-8 e-1 long fill error, ran test working ok.; used 1 W11165546 (WATER VALVE) from stock"
Pablo V.
WASHER WHIRLPOOL WFW6620HC0 run test instruc customer abouth not overloading washer and mixing load run test ok request completed
Jonathan H.
WASHER MAYTAG MVWB765FW2 Error code for seized motor. No moving from actuator. Removed actuator. Gears were stuck. Fixed gear and ran diagnostics. Cleared code and no further issues with motor.
Oriale P.
WASHER WHIRLPOOL WTW8200YW0 "found bad inlet valve overfilling dispenser cups & leaking on to the floor, need new valve to repair.; ordrng 1 W10342320 (valve)"
Francis C.
REFRIGERATOR WHIRLPOOL WRS571C1HZ00 HELPING PA TRAINING
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS2 "Replaced switch and tested unit no further issues with unit door switch working like normal now. Unit heats and light shits off like normal. ; used 1 W10269458 (SWITCH), and 1 W10269460 (SWITCH) from stock"
Francisco J.
WASHER WHIRLPOOL WTW4850BW1 f2e1 f21 e1 replaced the shifter and the cam and water inlet valve the unit is working proprly again.
Pablo V.
WASHER MAYTAG MHW5630HW0 washer need a new main control board run need a helper washer dryer stack; ordrng 1 W11316623 (control) and 1 2man (2man)
Jorge A.
LAUNDRY CENTER MAYTAG MHWC7500YW0 i was a helper
Francis C.
DRYER WHIRLPOOL WGD4850HW0 HELPING PA TRAINING
Ramon H.
LAUNDRY CENTER MAYTAG MVWC425BW1 replaced hub tested working good
Rose K.
WASHER WHIRLPOOL WTW5000DW drain needs to be cleaned
Jorge A.
DISHWASHER KITCHENAID KDFE104HPS "Due to not draining properly , i installed new drai pump in order to fucntion properly all tested out ok."
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 uanble to diagnose machine spin info customer could be out of balance load or beraing washer tested ok to manufactroy specifics.
Raymond J.
DRYER MAYTAG MGDC215EW2 "replaced faughty sensor and coil that was causeing dryer to short cycle, all test good"
Jaime G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 INSTALLED THE NEW SENSOR; ordrng 1 W11225850DS (HINGE DS)
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Due to frpozen in evaporator ref. section , in sytalle dall these parts in order to function properly"
Jaime G.
COOKTOP WHIRLPOOL WCE55US0HB00 installed the new cook top glass
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint only drainning : run diagnose test calibrate control board re run ycle washer run all components tested ok to manufactory specifics
Rose K.
OVEN KITCHENAID KOCE507ESS07 needs ss door ordered wrong door; ordrng 1 W10774423 (glass-door) and 1 W10839793 (nameplate)
Chris Z.
DISHWASHER WHIRLPOOL WDT730PAHZ glas was stuck in the pump so i removed it and ran and tested unit and it drained perfectly after repair
Jonathan H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01 "3/19/19 12:13: JH rspndd 3/19 TUE, call should have been marked complete"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 ice desp door gas stain stein cleaned steel ther customer going to tray 1st to exch if not cust going to call back
Victor B.
REFRIGERATOR JENN-AIR JFX2897DRM02 "ther is no drips at all, per male another company already replaced the water valve."
Victor B.
REFRIGERATOR WHIRLPOOL WUW55X24DS numbers are not complete and fan for botton space don't work-ordered fans and display.; ordrng 1 W10792631 (fan) and 1 W10792631 (fan) and 1 W10782230 (motor-evap) and 1 W10782254 (fan) and 1 WPW10782191 (cntrl-elec) and 1 W10782220 (thermistor)
Francis C.
RANGE WHIRLPOOL GW397LXUQ07 HELPING PA TRAINING
Chris Z.
DISHWASHER WHIRLPOOL WDF520PADM7 found that cx isnt using rinse aid and not running hot water before the wash.. advised that will help with her drying tramendously .. i found heater to work perfectly so nothing wrong with the washer
Francisco J.
REFRIGERATOR AMANA ASD2575BRB01 replaced the housing and the board request completed .
Pablo V.
DISHWASHER AMANA ADB1400AGW0 replace gasket and fill sispenser instruc customer abouth diswasher not getting the water temp that needs run test ok request completed
Oriale P.
WASHER WHIRLPOOL WFW7590FW0 "removed sock & debris from drain pump causing f-9 e-1 long drain error, ran test working ok."
Robert S.
COOKTOP WHIRLPOOL CGC2536ADB switches burned under top burner screws rusted will need all orifice bases and burner heads estimate 773.37 to repair declined at this time.
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYB02 need refg door gasket dec est
Larry G.
WASHER WHIRLPOOL WTW5000DW1 "f2-e1,,,f5-e1,,f7-e5,,,wont light up when start button pushed and wont lock door in manual test but will lock in recalibration and automatic test.; ordrng 1 W11307244 (door latch) and 1 W11116590 (cntrl-elec)"
Chris Z.
STOVE - GAS JENN-AIR JGS9900CDS01 replaced and tested both switch and spark mod.. unit is acting to factory specs ..
Pablo V.
DRYER WHIRLPOOL WGT4027HW0 run test heating ok instruc customer that need to clean vent request commpleted
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 gasket is open at top again-replaced freezer gasket. and raized freezer door for magnet to make better contact with frame.
Ramon H.
REFRIGERATOR KITCHENAID KBFS25EVMS ran diagnoissis and tested refer no problems found at this time
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 instr customer door closing normal
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Noisy, ordering air damper control using KJED100APL1; ordrng 1 WPW10594329 (damper control)"
Edi C.
WASHER AMANA NTW4516FW2 Customer complaint not working: found bad gearcase and lock replaced parts run diagnose test all components tested ok to manufactory specifics.use authoAjdq7jdml2
Raymond J.
WASHER MAYTAG MHW5630HW0 "found washer reading f5 e3 error code which is unlock failure, preformed test 4 on tech sheet and unpluged to rest, all test good"
Raymond J.
DRYER MAYTAG MGD5630HW0 found dryer shaking durning cycle. repaired right front leg and leveled. all test good
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 "replaced front right burner head. tested for correct flame.; ordrng 1 W10881749ds (cap-burner), used 1 WPW10515455 (R & L front burner heads) from stock"
Jaime G.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 INSTALLED THE NEW TIMER
Jaime G.
M/W OTR WHIRLPOOL WMH31017HS2 installed microwave cover and other parts listed
Francis C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ HELPING PA TRAINING
Jonathan H.
OVEN JENN-AIR JJW2430DS01 Replaced console and tested unit no further issues all tested ok touchpad finally workin normal.
Pablo V.
WASHER MAYTAG MHW8200FW0 replace control bpard run test ok requesst completed
Francis C.
WASHER WHIRLPOOL WTW8900BW0 HELPING PA TRAINING
Ramon H.
OVEN AMANA AER6303MFS2 CX NOT GETTING 240 AT OUTLET ADVISED CX TO CALL ELECTRICIAN
Ramon H.
DISHWASHER AMANA ADB1400AGS1 cx unsure how to use ran diagnoisis and showed cx how to use rinse aid ....dishwasher working normally ...dishawsher was also unbalanced leveled and working good
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 need to replace the tub assembly to this washer also called for second man autho since its a tub job .autho :wjgaojgdpl2.5; ordrng 1 W10870752 (stator) and 1 WPW10453673 (rotor) and 1 DSWPW10737541 (tub-outer) and 1 2NDMAN (2NDMAN) and 1 WPW10253476 (screw) and 1 W11253212 (screw)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed the pressure regulator and new resevuar but water was still sputtering and valve was still chattering so turned down the water pressure at the water line from home and water stream became more smooth
Raymond J.
WASHER MAYTAG MVWB835DW1 found water valve not opening when unit calls for fill; ordrng 1 W11172234 (water valve)
Chris Z.
REFRIGERATOR MAYTAG MFI2570FEZ06 no info was relayed to the contractor so they called back as a callback so i can give him the breakdown
Francis C.
WASHER WHIRLPOOL CHW9150GW0 HELPING PA TRAINING
Chris Z.
RANGE JENN-AIR JGS8860BDP i installed a new ignightor on the burner so now the burner ignights proporly .. sending bottom panel DS; ordrng 1 WP2205F054-19ds
Oriale P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found wash motor not moving & broken soap dispenser door, needs parts replaced ordering main cntrl just in case needed.; ordrng 1 W11305297 (main cntrl) and 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor)"
Chris Z.
TRASH COMPACTOR KITCHENAID KTTS505EPA0 unit is working proporly.. i found the cx wasnt loading trash with enough items for unit to compress correctly .. i advised cx wait unit bin is almost full to compress the trash.
Jonathan H.
DISHWASHER WHIRLPOOL WDT710PAYM3 W10518394 heater (35)WPW10482480 sump W10479763 boardS code for board and motor. Heater needs replacement customer will shop around to see if they want new unit. Total with parts tax labor . If she calls back order parts listed and will return with parts for repairs.
Ramon H.
I-ENABLED DW MAYTAG n/a cx needs drain pump; schdld next appmnt for 3/21 THU !
Jonathan H.
DISHWASHER WHIRLPOOL WDF560SAFM2 Replaced the control board and unit turned on and the heater turned on as well in diagnostics. All tested fine now getting proper voltage for heat cycle.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 "need to replace the motor evap with the harness fridge has a defrost problem icing up the fan and getting no cool.; saved tckt , states that autho needed"
Oriale P.
WASHER MAYTAG MHW3505FW1 "found loose door clamp reinstalled clamp, working ok."
Larry G.
DISHWASHER KITCHENAID KDFE104HWH0 pump motor not turning on. replaced sump motor and tested for correct operation.
Ramon H.
COOKTOP WHIRLPOOL KDPM354GPS0 replaced sump and motor tested working good
Raymond J.
REFRIGERATOR KITCHENAID KSSC48QVS05 "replaced leaking resvoir, all test good"
Francisco J.
RANGE WHIRLPOOL WFG320M0BS3 replaced the harness and socket to the board the oven light turns off and on now .request completed .
Sarkis M.
M/W OTR WHIRLPOOL UMV1160CB3 "uj658j6epl2 128478, 2/26/2019 miss assembly m/o cabinet reinstalled ckd ok"
Jonathan H.
DRYER MAYTAG MEDB765FW0 W10545923 drum Unit was having issue its ripping clothing I checked is due and found bent metal on the door assembly. Fixed metal rim and tested unit dosnt seem to have any more issues. Customer very upset at the fact they had clothes ruined. I. Informed them to contact whirlpool regarding the clothes and if any further issues happen they can also contact customer care for further options.
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "due to holding the rack, i installed clips all tsted out ok"
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS0 "Not dispensing ice, ordering dispenser motor and shaft..; ordrng 1 WPW10347114 (shaft) and 1 W10822606 (motor)"
Francis C.
WASHER MAYTAG MHW5500FW1 HELPING PA TRAINING
Enrique M.
REFRIGERATOR BI WHIRLPOOL KRMF706ESS01 "Several problems, unit is infested with roaches and rodents, water hoses and wire harnesses are damaged, replaced water valves, wire harness pantry door, pantry user interface, using autho #NLAC10074006;"
Robert S.
WASHER MAYTAG MVWB835DW3 checked the washer all functions normal. pre id part is in Prestons tote.
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 water leaking inside refrigerator drain tub was plugged cleaned ckd ok
Edi C.
DISHWASHER MAYTAG MDB4949SDM2 Customer complaint keeps shutting off : ordering control board and touch panel no parking close to beach; ordrng 1 WPW10562079 (panel-cntl)
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ "Due to noit draining , i repaced drain pump in order to function better, also adviced custome to use Jet dry for better cleaning"
Larry G.
DRYER AMANA NGD4655EW0 replaced dryer cabinet and tested for correct operation.
Chris Z.
TRASH COMPACTOR KITCHENAID KTTS505EPA0 trash compactor was working.. the cx wasnt filling bin enough for the arm to compress the trash . i advised cx to fill trash up and then use the compactor or else trash isnt going to compact
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 water hose at back was kink showed to both male and female now delivery water and ice maker got water.
Edi C.
WASHER WHIRLPOOL WFW8300SW1 Customer complaint leaking: found clogg dispencer line cleaned run water no nore leak all tested ok to manufactory specifics.
Larry G.
WASHER MAYTAG MVWC425BW1 eplaced gearcase and recalibrated. tested for correct operation.
Jorge A.
REFRIGERATOR BI KITCHENAID KSRG25EVMS05 Due to no cooling need a lot work computer system. customer declined repairs
Jonathan H.
DISHWASHER WHIRLPOOL WDT920SADH2 Replaced parts and tested unit n ofurther issues. Defective links. Broken the spring.
Francisco J.
REFRIGERATOR JENN-AIR JB36NXFXLE00 fridge has a 2 year warranty on it ..replaced the water valve and the icemaker the unit called for water and it stopped before it would leak over.
Francisco J.
RANGE WHIRLPOOL WFC310S0ES0 f9e0 the range has a problem with the power cord customer says he will call back he may have an electrician install the power cord.check the outlet
Edi C.
DRYER WHIRLPOOL CEM2745FQ0 Customer complaint coins getting jam: re adjusted coins tunel re run test dryer tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to frosted in side of refrigerator side , i installed board and previous also installed sensor"
Enrique M.
REFRIGERATOR KITCHENAID KSSC42QMS01 "Not working at all, dead unit, replaced the main control board kit and tested."
Edi C.
WASHER WHIRLPOOL WTW4616FW2 Customer complaint not working : found bad cold water not coming in info customer cold water not working from home washer tested ok to manufactory specifics.
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "found bad electrical outlet has loose ground causing mian cntrl board issue, advised cust washer working ok."
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADW7 checked pump and ran diagnosiss tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 needs new ice maker; ordrng 1 WPW10300024 (icemaker)
Robert S.
WASHER WHIRLPOOL WFW7590FW0 checked the washer cleaned the bottom of the glass and bottom of bellows ran the machine through 3 test cycles and no leaks. Spin cycle is also normal advised cust to use smaller loads.
Edi C.
WASHER MAYTAG MVWC565FW1 Customer complaint no getting power: run diagnose test no error codes unit works goes on all components tested ok to manufactory specifics.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 water dispansing to slow inst cust to check water presher
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "found fzr door not closing on left side and allowing warm air inside.repaired door and all test good,"
Francis C.
WASHER AMANA NTW4516FW2 HELPING TRAINING
Edi C.
DRYER WHIRLPOOL WGD4616FW1 Customer complaint no heat : run diagnose adjuisted vent flap dryer heat all components tested ok to manufactory specifics.
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "1 ladder defective, switch sometimes ork sometimes doesn't, drawer sometime don't stick-fixed all"
Jorge A.
FREEZER WHIRLPOOL WZF34X16DW "Due to freezer in uneven, i tilted one side of the freezer now is fine"
Pablo V.
WASHER WHIRLPOOL WTW8900BW0 replace hinge run test ok request completed
Jaime G.
WASHER WHIRLPOOL MVWC465HW2 found a brand new unit not moving from wash to spin that was because of the sensor connector not pushed all the way in had reconected then washer worked ok
Rose K.
DISHWASHER WHIRLPOOL KDTE304DPA0 ordered new upper rack; ordrng 1 W10909088 (dishrack upper) and 2 WPW10082861 (stop)s and 4 W10888592 (wheel)s
Edi C.
WASHER WHIRLPOOL WTW5000DW "by accident arrive on call , pre id; ordrng 1 W10634026"
Victor B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 pipe at back was touching the compressor and making noies adj. no more unusual noises
Pablo V.
DRYER WHIRLPOOL WGD6620HW0 instruc customer how dryer works run test normal sound when is drying test cycle ok request completedd
Pablo V.
WASHER WHIRLPOOL WFW6620HW0 instruc customer abouth wwek floor and to use rubber legs for better support test ok request completed
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 d/w door not closing adj door latch ckd working ok
Rose K.
OVEN KITCHENAID KODE500EW02 unit was in demo mode
Edi C.
DISHWASHER KITCHENAID KDTM354DSS5 use author KJDK6JDEPL1 Customer complaint not drainning: found bad water pump replaced it run diagnose test dish washer ok all component tested ok to manufactory specifics.
Jaime G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 found a bit of water on top of freezerz doors gasket i could not tell where its coming fromper customer it veries sometimes there is more water then other times. called tech support and ask for a solution they said they have not had this kind of complain
Enrique M.
REFRIGERATOR KITCHENAID KRFF305EBL00 "Top door hinges missing some screws, replaced missing screws and adjusted refrigerator doors, customer reposted cabinet side have some defrsion on two spots I took pictures to document it...instructed no repairs on cabinet avail."
Robert S.
WASHER MAYTAG MVWB765FW0 no hot water through water valve estimate Replaced the inlet water valve and calibrated the machine.; used 1 W11165546 (valve) from stock
Francis C.
DRYER MAYTAG MGDB950YW0 helping BZ TRAINING
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 installed the new compressor and evaporator left unit running
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYW04 bottom of right refrigerator door hinge area is caved in called aig for approval #wjezx00xpl1; ordrng 1 LW10353181 (dor-fip wh) and 1 WPW10481434 (nameplate) and 1 WPW10470155 (cam-door) and 1 W10460612 (gasket-fip)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice maker ejector blades stuck in ice and ice maker leaking at front mold area. Replaced the ice maker and cycle tested
Rose K.
DISHWASHER KITCHENAID KDTE304DPA0 cleaned air gap
Jonathan H.
SXS 22' WHIRLPOOL n/a Replaced door tested unit heated gasket called for autho on labor. Wjfam00nl2
Victor B.
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 COMPLETED HELPER JOB
Ramon H.
DRYER WHIRLPOOL WED7990FW0 cx needs motor and idler; ordrng 1 W10837240 (bracket) and 1 W11209428 (motor) and 1 2ndman (laundry)
Francisco J.
WASHER MAYTAG MVWB765FW2 the washer is working properly there isnt anything no error codes now and the washer is working as intended explained to customer to how the washer works.
Francisco J.
DRYER MAYTAG MGDB765FW0 customer had questions regarding the dryer her complain was that when we should dry the numbers would sometimes change of their own the reason is because she was not using timed dry therefore in the other cycles it may change.
Ramon H.
WASHER AMANA NTW4516FW3 needs basket rusting; ordrng 1 W10554251 (spin basket)
Ramon H.
DRYER MAYTAG MGD5500FW1 idler making noise adjusted tested working good no further issues at this time
Ramon H.
DRYER MAYTAG MGD5500FW1 ran diagnosiss and tested on all cycles dryer running good
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "due to not making ice, need to order broken fill tube.; ordrng 2 W10917894 (assy, fill tube)s"
Ramon H.
DRYER WHIRLPOOL WGD8500DC4 ran diagnosiss no error codes tested on all cyles working normally
Ramon H.
RANGE WHIRLPOOL WFG550S0HZ0 ran diagnoisiss tested workig good normal operation
Edi C.
DRYER-GAS WHIRLPOOL WGD95HEDU1 installed part dryer tested ok
Rose K.
RANGE WHIRLPOOL WFG525SOHV0 ordered new door seal and temp sensor; ordrng 1 WPW10658354 (gaskt-door) and 1 WPW10299227 (hinge-door) and 1 W10299224 (hinge-door) and 1 W10833885 (sensor)
Pablo V.
DISHWASHER KITCHENAID KUDD03DTSS10 replace pump run test wash ok request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 BAD FREEZER SWITCH- REPLACED NOW LIGHT WORKS
Robert S.
REFRIGERATOR MAYTAG MFX2571XEM2 Replaced the refrigerator door gaskets
Enrique M.
FREEZER KITCHENAID KRSF505ESS00 "Not cooling, leaking freon, replaced the compressor was going to replace the evaporator for refrigerator and found a leak on the refrigeratoe suction line, unable to repair leak is to close to inner liner, called tech line #772441781"
Jonathan H.
DRYER WHIRLPOOL WGD97HEDU0 "Unit had some burnt lint smell inside it was uninstalled when I arrived so I plugged in and tested unit and saw the gas valve is great air flow is fine now as its pulled out but informed if when its reinstalled, the vent is kinked, it will cause an issue with poor ventilation. Told her to run unit for 45 min to clear the smell. All else tested fine n ofurther issues. Cycling fine."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 tested ice maker ran diagniossis tested ok reset main control and advised cx to change filter it has never been replaced in 3 years
Sarkis M.
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 evap-fan making nois relaced ckd working ok; used 1 W11032800 (MOTOR-EVAP) from stock
Sarkis M.
DISHWASHER KITCHENAID KDTE404SS0 water leacking frome door need tracks; ordrng 1 W11259785 (track) and 1 W11259786 (trck)
Francisco J.
WASHER WHIRLPOOL MTW5840TW0 replaced the switch lid to the washer its working properly.customer does not have to slam the door on it any longer .
Pablo V.
WASHER WHIRLPOOL LAT9706AAE run test washer need a new motor customer is going to purchase a new washer
Robert S.
M/W OTR KITCHENAID KHMC1857BSS1 "Recall still not working. Replaced the touch pad and main control and both interlock switches. Microwave oven operation restored; used 2 W10727360 (SWITCH), and 1 WP8206419 (INTERLOCK) from stock"
Raymond J.
RANGE WHIRLPOOL WFG515S0ES1 "cust complant is that left front burner takes longer to ign. tech removed burner head and pushed ign up,also made sure burner cap was getting good connection, tested and all test good"
Edi C.
WASHER AMANA NTW4516FW3 Customer complaint shaking: level unit run diagnose test all components tested ok to manufactory specifics.
Rose K.
REFRIGERATOR WHIRLPOOL EL87TRRRSO2 "installed new evap found it was defective reopdered new evaperator; ordrng 1 WP4357245 (exchanger) and 1 WP4-81546-002 (evaporator) and 1 sstech (sealed system tech), used 1 W10143759 ("
Oriale P.
DRYER MAYTAG MGDB725BW0 "removed debris & lint build up inside dryer causng long dry times, ran test working ok."
Jaime G.
WASHER WHIRLPOOL MVWC415EW1 found a bad drain pumpgave customer the etimate they will think abpout it
Jaime G.
WASHER MAYTAG MVW565FW1 installed the cap and control then washer worked on all functions
Raymond J.
OVEN KITCHENAID KDRS483VSS04 "after pulling oven out tech found that jack was disconnected, tech reapired and all teest good"
Ramon H.
FREEZER WHIRLPOOL ET1CHEXVT03 cx posibbly leaving door open cuasing ice built up...need to defrost fan running good and compressor checks out
Raymond J.
WASHER MAYTAG MHW5100DW0 "repaired stacked washer that was not spinning, all test good"
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "top of evap. ice up, put tape over the fill tube that was open and replaced defrost thermistor"
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 dumper flapping -replaced test good. i picked up from lloyd at warehouse.; used 1 W11164593 (DIFUSER) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 customer complaint is that the fresh food section is freezing .went into diagnostics fc thermistor :passfz thermistor pass too.the problem is that infront of the air vent they had items infront blocking no air flow .
Robert S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher is pumping but there are a lot of suds left over reduced the drying agent to leve1 1 cust may have to reduce detergent usage also
Oriale P.
DRYER WHIRLPOOL WED5000DW2 "founb bad drum belt & rollers for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
Oriale P.
WASHER MAYTAG MVWB835DW0 "replaced bad noisey gearcase, leaking oil & faulty door switch, ran test working ok. auth#mjd2ojcdpl2"
Jonathan H.
KITCHEN WHIRLPOOL n/a F81F64Erro code for slow drain and float switch. Seems to be old codes. Refreshed and ran unit 3x to see if leaks was from seal or diverted valve. No leaks found left it running for 10 minutes each no leaks unfortunately we can't replace parts if there's no signs of leaks. If issue happens again they can contact contract again. WPW10671942
Ramon H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 cx leaving door open causing frost build up un clogged drain and ran diagnosiss on ice maker working good
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Freezing in the refrigerator sectiopn, replaced the air diffuser and advice to set temperature to recommended setting..; used 1 W11164593 ("
Jonathan H.
DRYER MAYTAG MEDC465HW0 Wrong part v; ordrng 1 WP8578354 (TEMP)
Sarkis M.
MICROWAVE WHIRLPOOL WML75011HW0 nut was missing installed cover & nut ckd ok ordeing hard-mount -------sd to customer; ordrng 1 W10821385 (hard-mount sd)
Jonathan H.
DISHWASHER KITCHENAID KDFE104DWH5 Replaced parts and tested unit no further issues. Parts covered.
Jorge A.
DISHWASHER JENN-AIR JDTSS244GS0 "Due to a leat at diepenser and not dyen well, I installe new board and new dispenser all tested out ok."
Francisco J.
WASHER WHIRLPOOL WFW72HEDW0 replaced the water pressure switch and the control board to the unit request completed .tested the unit out no error codes now .
Ramon H.
WASHER MAYTAG MVWB835DW1 getting f9 e2 error code ran dianoisiss tested and working good
Pablo V.
WASHER WHIRLPOOL WED75HEFW1 replace all parts run test ok request completed
Oriale P.
WASHER MAYTAG MVWB725BW0 "found broken lid lock assy not allowing unit to start & noisey bearing in spin cycle; ordrng 1 WPW10619844 (latch) and 1 W10435302 (bearing) and 1 W10118114 (hub,basket)"
Raymond J.
REFRIGERATOR KITCHENAID KRMF706EBS01 "found refer complerly covered with ice, ord cover and fan; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover)"
Oriale P.
WASHER MAYTAG MVWC565FW1 "found unit stuck in pump out mode with no lights on, removed fualt, recalibrated unit test working ok."
Victor B.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 ice maker noisy and leaking -repalced no more kaeks i put to go thru defrost every 8 hrs. insted of every 24 hrs. to help not to build ice at top of evap.; used 1 W10873791 (ICEMAKER) from stock
Jonathan H.
DRYER MAYTAG MGDX500XW1 Needs thermo cut off and new valve assembly ordering parts. ; ordrng 1 280119 (VALVE) and 1 WP8573713 (FUSE)
Raymond J.
WASHER WHIRLPOOL WTW4950XW0 "found gearcase not turning when in spin cycle, needs relp, cust says will chk price of new first"
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 1/4 of freezer evap. has frost needs compressor and ff evap. auth#wjfiyjfxpl1; ordrng 1 W11116006 (evaporator) and 1 8201675 (compressor) and 1 W10913906 (coupler) and 1 W10405166 (cover)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 diffureplace ckd working okser was noise; used 1 W11164593 (DIFUSER) from stock
Jaime G.
REFRIGERATOR MAYTAG WRF560SEYM05 adjusted top hinges and bottom fit doors ok now
Pablo V.
DRYER WHIRLPOOL MLG2000AWW replace kit motor wax switch run test ok request completed
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Checked the washer found no error codes present. Performed manual test all passed and recalibrated the machine.
Jaime G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 installed the new control board and got ice maker cycling
Francisco J.
OVEN MAYTAG CWG3600AAS13 the ignitor wasent working now its turning on tested the
Francis C.
OVEN MAYTAG CWG3600AAS13 helping training
Jorge A.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Due to ice up at bottom of ice bucket, need to order door ice for the air leak... please after 2.00pm; ordrng 1 W11130210 (door-ice) and 1 W11202789 (motor)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 fill tube got frozen again per tech support to replce freezer door.-replaced frezer dooor ice maker got water.
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 replace door top and side panel run test ok request complleted
Ramon H.
DRYER WHIRLPOOL WGT4027HW0 dryer operating normally no problem at this time advise cx to get vent cleaned
Larry G.
RANGE WHIRLPOOL WFG525S0HV0 replaced console verified correct installation.
Jorge A.
REFRIGERATOR KITCHENAID KUWR204ESB0 "Due to a noisy, I found no noisy in cellar teh noisy customer complaint is the fan wich is normal sound, all tested out ok."
Chris Z.
WASHER MAYTAG MVWC416FW0 called back for noise but i couldnt replicate it and so i advised cx to call back if it comes up again
Chris Z.
WASHER MAYTAG MVWX655DW1 installed a new board and tested with clothes... unit filled up on bulky?sheets but it underfilled in deep water wash still... i advised cx to just use bulky sheets for all washes
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 replace broken knobs and tested for correct operation of burners. range working ok
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Due to not cooling, I replaced compressor,uv dryer, coupler, and charged 4.8 of freon all tested out fine allow 24 hr to cool down."
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completed
Sarkis M.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 ADJ I.M ARM CKD WORKING OK
Enrique M.
REFRIGERATOR WHIRLPOOL WRF532SMHB01 "Fost build up in the freezer compart,ment, removed all frost and adjusted door, closing fine no air gaps, adviced.."
Oriale P.
WASHER AMANA NTW4516FW2 "washer not hooked up, cust making repairs to plumbing & says this is causing issue with washer, no repairs needed."
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 water line for ice maker frozen. cleared and tested for ice maker fill.
Francis C.
WASHER MAYTAG MVWC565FW1 "found bad main control , just replaced , now its working ok tested fine , just recalibrated unit ."
Edi C.
WASHER MAYTAG WFW75HEFW0 replaced parts found damage cabinet and front panel door close but cabinet damage not authorization for rest odamage parts.
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "chk and test refer, found doors unlevel, repaired door and all test good"
Jaime G.
RANGE WHIRLPOOL WFG320M0BS3 found a gas leak at the connection by the wallused bubble detector at gas line connection and the source pipe. had it tighten and secured double checked no more leak
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx posibbly leaving door open adjusted gasket and tested workingn good
Chris Z.
DRYER WHIRLPOOL WGD8500DC4 unit had a bad UI so i replaced and now unit starts up and is able to have user imput
Jaime G.
DRYER-GAS WHIRLPOOL 7481043WGT4027HW0 replaced doors outer panel would not closebrand new unit
Jaime G.
DISHWASHER WHIRLPOOL WDP330PAHS0 foun unit filling and drainig pulled it out tapped the motor then it worked NEW UNIT
Pablo V.
DRYER MAYTAG MGDC465HW0 instruc customer abouth nomal wear and tear metal housing test heat ok request completed
Ramon H.
DISHWASHER WHIRLPOOL WDF560SAFM2 ran diagnoisiss rinse aid working normally explained to cx how to use rinse aid
Robert S.
DRYER MAYTAG MGDB835DW4 Replaced the blower wheel and motor-drive.
Larry G.
WASHER MAYTAG MVWC565FW1 replaced main control and recalibrated. ran through automatic tested for correct operation.
Victor B.
REFRIGERATOR KITCHENAID KRFC302EPA00 both gaskets tearing.-replaced
Victor B.
REFRIGERATOR KITCHENAID KSF26C4XYW03 dispencer working propertly.
Edi C.
WASHER WHIRLPOOL WFW85HEFC1 Customer complaint f5e2 codes: found bad door lock replaced it run diagnose test all componenst tested ok tomanufactory specifics.; used 1 WPW10443885 (LATCH) from stock
Raymond J.
REFRIGERATOR JENN-AIR JUB24FLERS00 found under counter refer not defrosting and ice duild up hitting fan blades; ordrng 2 W10854409 (motor-evap)s and 2 W11238391 (sensor)s and 2 W10772858 (thermistor)s
Edi C.
DRYER WHIRLPOOL WGD85HEFC1 Customer complaint no heat : found error code f4e3 instruc customer to verify vent dryer tested ok to manufactory specifics.
Raymond J.
DISHWASHER KITCHENAID KDTE254ESS1 "found drain pump stuck due to food stuc, repaired and al test good"
Oriale P.
WASHER MAYTAG MVWC425BW0 "cust says unit putting hot water on cold & tap temp setting, found mismatch error recalibrated checked termistor ran test with load working ok."
Francisco J.
OVEN AMANA AGR5630BDS1 replaced the control board the stove is working properly now.showed explained customer .
Rose K.
WASHER WHIRLPOOL WTW4816FW2 replaced water inlet valve
Ramon H.
DISHWASHER MAYTAG MDB4949SDZ0 cx had burnt wires on plug re connected tested in diagnoisiss mode tested good
Chris Z.
DISHWASHER IKEA IUD8555DX1 no power to unit; ordrng 1 W11105144 (panel-cntl) and 1 W10866125 (cntrl-elec)
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 need service on saturday; schdld next appmnt for 3/23 SAT !
Francis C.
DOUBLE OVEN WHIRLPOOL WOD51ES4ES00 "found bad conection at electrical braker , just reet power , now unit working ok not part need it tested fine"
Rose K.
DISHWASHER KITCHENAID WDF520PADB7 cord to the dishwasher was not connected correctly repaired drain hose hookup also not connectly
Jonathan H.
OVEN WHIRLPOOL RJGR3070A Used gas sniffer seems like it's comming from gas line. I checked the parts for broil igniter bake igniter. Both are discount inured. Manifold for broil rusted wanted to replace that but it's also discontinued. Contacting whirlpool to let them know parts. Checked the leak for gas found at the wall the detector detected smell behind unit so they will need to remove unit and replace gas line but that's a gas company. She can temporarily shut off gas at shut off if she chooses to Spoke with person at assurant Bill and he informed me they will contact t customer in a few days.
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Error code f8 e1 long fill or no fill. Found hot water valve behind washer in the off position. Turned the hot water on and tested the machine.
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Water leaking from ice maker tube to valve connection, corrected the water leak and tested ice maker fill."
Edi C.
DRYER WHIRLPOOL WGD8500DC4 found error codes for miss communication on main board and display ordering part for customer; ordrng 1 W11158455 (console) and 1 W11158453 (control)
Raymond J.
DISHWASHER MAYTAG MDB7979SHZ0 "cust compl dw comes on by self, tech chk error codes and found 5-2 door swtich error. tech line recommend clear codes, reset and put in test mode, all test good"
Oriale P.
DRYER WHIRLPOOL WGD8700EC2 "found unit not turning on has power to unit, no lights. need main cntrl & ui board, s coded parts appoved by mgr JG; ordrng 1 W10885296 (panel-cntl) and 1 WPW10786068 (main cntl)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Noisy, could not duplicate noise problem but Ichecked and adjusted compresor and condenser tubing for possible vibration, adviced on food storahe and door closing"
Jaime G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 found drain hose not well installed at the drain pump had it reconnected and secured unit ok
Raymond J.
WASHER WHIRLPOOL WTW5000DW1 "cust compl washer not spinning out cloths. chk and test washer found no error codes , washer working according to specs. recallibrate and test. all test good.nori@ca.rr.com"
Jaime G.
WASHER MAYTAG MVWX655DW1 found a bad door latch assembly had it replaced washer worked ok; used 1 W10838613 (LATCH) from stock
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 replaced the board to the washer request completed .
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503ESS00 refg drain was plugged cleand ckd working ok
Raymond J.
DISHWASHER KITCHENAID KDTE254ESS1 "cust compl dishwasher not cleaning, chk and test dishwasher, found no codes but dishwasher needs cleaning, instruct cust on how to clean, all test good"
Robert S.
WASHER WHIRLPOOL WFW85HEFW1 Complaint leaking from the front of door. Cleaned the bottom of the door glass advised customer to leave door open after cycles end. Ran 2 test cycles with no leaks
Pablo V.
WASHER WHIRLPOOL MHW6000XW2 washer need a new motor control and main board customer is going to purchase a new washer
Jonathan H.
WASHER MAYTAG MVWB765FW Arrived but no ones home. Told house keeping I was going to order motor and valve and controls ; ordrng 1 W10754448 and 1 W10811956 and 1 W10853910 and 1 W11172234 and 1 W11195970 and 1 W11195971
Sarkis M.
DRYER WHIRLPOOL GGW9250PW0 AIR VANT CEED TO BE CLEAN DRAYR CKD WORKING NORMAL
Robert S.
WASHER MAYTAG MVWX655DW1 Cam not lifting for agitation. Replkaced the acuator and calibrated the washer.; used 1 W10913953 (SHIFTER) from stock
Jorge A.
DISHWASHER MAYTAG MDB4949SDM0 "Due to intermittent not shuttong off, I installe these two board ordred per me. all tested out ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDBM "due to not making ice, i installe dnew icemaker in order to fucntion properly all tested out ok. IM. from my truck stock.; used 1 W10882923 ("
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced faughty user interface. all test good
Raymond J.
OVEN KITCHENAID KOSC504ESS01 "repl inner door glass that was damanged by faughty glass seal, all test good"
Raymond J.
DISHWASHER WHIRLPOOL KDTM404ESS3 CUST SAYS DONT THINK DISPENSER WORKING ON EXPRESS MODE. TECH TEST DW AND PUT IN DIGN. NO CODES FOUND AND DISPENSER DID ENERGIZE IN TEST MODE. DISWASHER WORKING PROPERLY
Raymond J.
MICROWAVE WHIRLPOOL KMBS104ESS02 "FOUND THAT WHEN MICRO DOOR IS SHUT AND IF YOU GET RT NEXT TO IT THAT YOU WILL HEAR A SLIGHT HUMMING NOISE, TECH CHECKED AND TESTED MW AND ALL FUCTIONS ARE WORKING, SLIGHT HUMMING NOISE COMING FROM TRANSFORMER IS WITHIN RANGE. ALL TEST GOOD"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 customer has parts that were shipped by mail by whirlpool which i am returning in the touteordering customer the nameplate she will receive in 1 to 2 weeks .installed new door.
Raymond J.
DISHWASHER WHIRLPOOL MDB7979SHZ0 after closing call cust called back and said doing same thing.; ordrng 1 W11255647 (console) and 1 WPW10653840 (door latch)
Sarkis M.
REFRIGERATOR WHIRLPOOL ER6AHKXPQ02 ADJ DOOR GASKET CKD OK
Oriale P.
DISHWASHER KITCHENAID KDTE254ESS2 "found water leaking from float switch, needs parts, replaced to repair leak. recall from prior visit service guaranty no charge.; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195038 (nut) and 1 WPW10195036 (float assembly)"
Oriale P.
DRYER WHIRLPOOL WGD90HEFW0 "replaced main cntrl & thermistor with fuse, ran test working ok. authorization # wj56400epl1"
Chris Z.
DISHWASHER MAYTAG MDB4949SDZ0 dispenser not opening; ordrng 1 W10861000 and 1 W10906430 (cntrl-elec)
Larry G.
WASHER WHIRLPOOL WTW7000DW5 replaced inlet valve and tested for hot and cold water flow. recalibrated. washer working ok
Rose K.
DISHWASHER KITCHENAID KDTE234GPS0 washer on the inlet valve failed replaced washer unable to test dishwasher not connected left old water line washer with cust major floor damage took pics on SD mobil
Francis C.
RANGE JENN-AIR JGRP436WP02 HELPING TRAINING
Oriale P.
WASHER MAYTAG MVWC415EW1 "replaced bad noisey gearcase leaking water, ran test working ok."
Jaime G.
RANGE WHIRLPOOL WEG515S0FS0 found a problem with the gas supply. pressure its very low. range ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 installed reservoir & valve did nit work cusomer going to buy filter
Chris Z.
MICROWAVE JENN-AIR JMW2430DS01 both the app manager and UI board were faulty and i installed PRO handles
Sarkis M.
WASHER MAYTAG MVWX655DW1 I WAS HELPER
Raymond J.
RANGE AMANA AGR5330BAS3 "chk and test range, all working fine but ther is faint gas smell coming from gas flex line that is connected to wall. range is fine and no gas leaks found on appliance."
Chris Z.
WASHER MAYTAG MHW4200BW2 it was just missing two screews so i added them
Francisco J.
DRYER AMANA NED4655EW1 not repairable called techline again and they said that was i it could be unit is still not wokringref #7724402187whirlpool said they will calll customer early this upcoming week.
Raymond J.
OVEN WHIRLPOOL KEBS107SSS00 "found broil element not working due to faughty control, called warr not cost effective to repair bill for diag KEBS107SSS00"
Larry G.
WASHER WHIRLPOOL WTW8500DC4 f2-e1...ran and tested for correct operation of washer.advised on cycle selections.recalibrated unit
Francisco J.
RANGE WHIRLPOOL WFG320M0BS3 replaced the light bulb there was part of the socket inside .request completed.
Ramon H.
DRYER WHIRLPOOL LGR4634JQ1 adjusted timer and watched it finish working good
Sarkis M.
RANGE JENN-AIR JGRP436WP02 ORDERING OVEN BAKE BURNER USING AUTHORIZATION jjbnmjbdl2; ordrng 1 W10878504 (burnr-oven) and 1 2MAN (2MAN)
Ramon H.
OVEN WHIRLPOOL KEBS207BSS01 reset breaker tested working good
Chris Z.
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 i recived a part that doesnt match the part ordered... im still going to try and callibrate unit and home that itll fix it with out replacing the board... if call comes back Reorder part but make sure its correct part inside box !!!
Jaime G.
WASHER WHIRLPOOL WGT4027HW0 INSTALLED DOORS AND OTHER PARTS LITED
Victor B.
FREEZER WHIRLPOOL WRT518SZFW00 need to add washers to both door for gasket to reach frame-add no more openings.
Edi C.
WASHER WHIRLPOOL MVWB835DW0 reall Customer complaint not locking : found bad door lock replaced it run diagnose test washer ok
Enrique M.
DISHWASHER WHIRLPOOL WDF510PAYWA "Not working at all, control on console not reponding, no power from board, need main control board and console, customer declined the estimate..total #408,55"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 ice maker has just been replaced but not working again.. i ran a fill test and didnt get any water to fill so i turned on fill tube heater but still couldnt get water..; ordrng 1 W10589838 (cntrl-elec) and 1 W10498261 (icemaker) and 1 W10554299 (heater) and 1 WPW10341329 (water valve assy)
Rose K.
WASHER MAYTAG MVWB950YG0 replaced soap dispensor
Jorge A.
DISHWASHER KITCHENAID KUDS35FXSS3 "Due to not working , i replaced spring ,link,gasket now the door wont fall off and runs good."
Pablo V.
MICROWAVE WHIRLPOOL MMV4205FZ1 helper completed
Ramon H.
RANGE WHIRLPOOL KGSC308LSS0 cleaned orfices ran diagnosiss tested good burners working better
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "No ice production, checked and found ice bucket full of ice, water and ice dispenser working normal, could mnot verify problem at this time, all working normal.."
Chris Z.
WASHER MAYTAG MVWB765FW4 "found the main board to be fried , i installed the new one and tested and calibrated it and nowunit is back online"
Enrique M.
WASHER WHIRLPOOL WRF954CIHZ00 "Customer reported water dispenser was not working, I checked the ice and water dispenser and is working fine at time of aririval, replaced user inteface board and microswitch...."
Ramon H.
DRYER MAYTAG MGDX655DW2 adjusted door tested working good
Ramon H.
WASHER MAYTAG MVWC565FW1 ran diagnoisiss and explained to cx how washer works and how toget more water out of washe...also leveled washer cx satisfied with explanation
Jonathan H.
DISHWASHER JENN-AIR JDB1100AWW Unit needs control assembly. Gave the quote customer dosnt want repairs she will get new unit b
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 now dumper noisy when open or close-orderd; ordrng 1 WPW10479155 (control)
Chris Z.
MICROWAVE OTR WHIRLPOOL n/a vent filter is tore up goin gto send over new vents; ordrng 2 W10208631Adss
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS00 W11130210 door flp assembly. Mildew mold buildup along the ice door flapper assembly I removed and smushed the motor assembly in order to seal the door closer together so no air leaks out. Tested unit and tested water valve assembly no more leaking. Instructed to make sure they have ice cleared from that run way. Sealed the 2 screws at water catch no further leaks. Also informed them if tent have defective door the condensation buildup would be constant. May have just been water between door. All tested fine.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 No frost pattern and no hiss sound from evaporator coil. Found restricted drier from factory. Replaced the drier evacuated and recharged the sealed system.; used 1 WPW10143759 (DRIER) from stock
Francis C.
OVEN - ELEC JENN-AIR JJW3430DP02 "Installed main control electronic , now its ok tested fine"
Rose K.
RANGE KITCHENAID KSDG950ESS1 ordered new bezels; ordrng 1 W10814133 (bezel-knob)
Edi C.
WASHER MAYTAG MVWX655DW0 Customer complaint leaking : found bad gearecase replaced it no more noise all components tested ok to manufactory specifics.
Edi C.
DRYER AMANA NGD4655EW2 Found item stock on door seal remove it run ddiagnose test all components tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Due to intermittent noisy in damper, I found no noisy at trhis moment all working correctly but i will order damper and they will taking care. shipp direct to customer.; ordrng 1 WPW10594329-ds (control-ds)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Everything frozen in the refrigerator section. Ordering diffuser and main board if needed; ordrng 1 W11236848 (diffuser) and 1 W11196400 (control)
Rose K.
OVEN WHIRLPOOL WOD51ES4ES01 needs new thermo fuse; ordrng 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower) and 1 WPW10752316 (cntrl-elec) and 1 ovendolly
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 front right wheel broken-ordered; ordrng 2 W10849386 (roller-cab)s
Jonathan H.
DRYER MAYTAG MGDB765FW0 Checked air flow unit has humidity buildup inside unit caused by improper air flow went to the vent outside and pulled out clogs of lint they need to have it removed and the moisture is causing humidity along the door. Checked thermostat and unit cycling properly gas valve opened and igniter working normal.
Jonathan H.
MICROWAVE JENN-AIR JMC2430DP00 Replaced interface and unit immediately powered up reset and configured board all tested fine.
Edi C.
DRYER WHIRLPOOL MEDC465HW0 Customer complaint not heating correctly:instruc customer on selecting time drye cycles for better drying performance dryer tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Washer was set in presoak. Tested all functions all normal. explained to customer to leave presoak off.
Pablo V.
MICROWAVE KITCHENAID KMHS120ESS4 helper completed
Edi C.
WASHER MAYTAG MHW8200FW0 autho double labor##mjd2m00ml2 unit not getting power dryer on top needs two techs; ordrng 1 w11201292 (control) and 1 1twomen (1 two men) and 1 W10911043 (panel-cntl)
Chris Z.
M/W OTR WHIRLPOOL WMH32519HZ1 replaced arching diode and cap and the mag just incase the surge damaged something... unit is complete and doesnt arch
Enrique M.
REFRIGERATOR KITCHENAID KSSC42QMS01 "Dead unit not working at all, ordering main control kit..; ordrng 1 W10818296 (control kit)"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked the refrigerator freezer temp was 5f and the door was ajar refrigerator temp was 36f set at 40f found air flow being blocked by food shelves up too high.
Ramon H.
REFRIGERATOR JENN-AIR JF42NXFXDE00 cx needs user intrergface; ordrng 1 W10776331 (cntrl-elec)
Oriale P.
WASHER WHIRLPOOL MVWX655DW1 "explained to cust unit is water saving washer does not use alot of water in wash cycle & detergent use, ran test with load working ok."
Oriale P.
DISHWASHER WHIRLPOOL MDB8959SFZ replaced sump assy with main cntrl board & sensor ran test working ok.
Ramon H.
RANGE KITCHENAID KSGG700ESS1 replaced broken glass on front door working good
Victor B.
REFRIGERATOR KITCHENAID KSC23C8EYY02 fresh food evap. ice up i ask customer to leave it off for 2 days i repalced main boar.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Diue to not dispensing ice cube, I installed selenoid valve for proper dispensing function."
Oriale P.
WASHER MAYTAG MVWC400XW0 "called aig service provider, claim for repairs were denied, informed that they will contact customer for futher process."
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Evaporator frosted completely. Defrost sensor shows open through user interface test reads 65k ohms at board. defrost heater forced reads 4.1 amps ordering parts; ordrng 1 W11214887 (user interface) and 1 W11174836 (control) and 1 W10911770 (harness) and 1 WPW10384183 (thermistor)
Chris Z.
DISHWASHER MAYTAG MDB4949SHZ leveled unit and it corrected the leak
Robert S.
DRYER MAYTAG MGDB835DW4 Checked the dryer found cracked outer rim of the blower wheel.; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
Jaime G.
OVEN JENN-AIR JJW3830DS01 INSTALLED THE NEW USER INTERFACE OVEN OK
Francisco J.
DRYER WHIRLPOOL WGD85HEFC0 replaced the control panel and the dryer started up prior it was all dead im currrently tested the dryer to see if it works properly.
Jaime G.
WASHER WHIRLPOOL CAE2795FQ0 FOUND WASHER FULL WITH WATER PUMP WOULD NOT GET ENERGIZED WIRES TO THE DRAIN PUMP BROKE OFF HAD THEM REWORKED AND RECONNECTED THEN UNIT DRAIN PROPERLY
Francisco J.
OVEN MAYTAG CWG3600AAS13 "need to replace the ignitor it is faulty drawing miniminal amps.ref#mjd6n00mpl2; ordrng 1 74007498 (igniter,oven) and 1 2ndguy (2nguy)"
Rose K.
RANGE MAYTAG MGR6600FW replaced light socket
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 changed water vavle tested working good
Ramon H.
LAUNDRY CENTER MAYTAG MVWC425BW1 cx needs hub and washplate; ordrng 1 W10528947 (drive hub kit) and 1 W10553968 (washplate) and 2 8533953 (screw)s
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 diffuser loosing air-replaced
Rose K.
REFRIGERATOR KITCHENAID KFCS22EVMS00 replaced door seal and water dispensor; ordrng 1 WPW10122078 (endcap)
Larry G.
WASHER MAYTAG MVWX655DW1 replaced shocks and drive hub. checked that washer is level. realibrated and tested for correct spinning. washer is spinning good with normal amount of vibration.
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx said dishes were not drying properly ran diagnosis tested wash rinse and dry tested ok and explained to cx to use rinse aid when using
Jonathan H.
WASHER MAYTAG MVWB765FW3 Checked error codes and valve error code. Needed valve. Tested unit after and both hot and cold working perfect. Valve replaced. ; used 1 W11165546 (WATER VALVE) from stock
Ramon H.
DISHWASHER JENN-AIR JDTSS244GPO cx had loose handle on dishwasher tighten and showed cx how to put rinse aid in
Chris Z.
DRYER WHIRLPOOL WED5000DW2 old door seal was ripping so i replaced with a new one and now unit is complete
Robert S.
RANGE KITCHENAID KFGG500ESS0 Calibrated the oven at 350f through the control board
Sarkis M.
DISHWASHER KITCHENAID KDTE104ESS3 installed motor oump ckd working ok
Edi C.
WASHER WHIRLPOOL LSG7800AAL part shows no available making noise
Ramon H.
LAUNDRY CENTER MAYTAG MVWB835DW2 replaced main control tested working good
Oriale P.
WASHER MAYTAG MVWB765FC3 "found no water entering tub & bad user interface cntrl broken not working, needs both parts, repalced.; ordrng 1 W11135393 (user interface) and 1 W11165546 (inlet valve)"
Jorge A.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Due to freezer door in closing right, i installed new cam and greased in order to close right all tested out ok."
Oriale P.
WASHER WHIRLPOOL WFW6620HW0 "found hot & cold water lines crossed causing unit to stop, advised cust unit working ok."
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Refrigerator doors not adjusting on top hinge due to holes on top cabinet are stripping or too wide, called tech line will contact customer for resolution....#7724380095"
Francisco J.
WASHER WHIRLPOOL WTW8000BW0 reference #wjcsw00mpl1need to order these parts to finish this repair.; ordrng 1 W10435302 (bearing) and 1 WPW10419333 (stator) and 1 W10820039 (hub) and 1 W10447783 (tool) and 1 eddie (eddie)
Larry G.
WASHER MAYTAG MVWC425BW1 leaking water through tub seal. into actuator/shifter .gearcase bearing bad.. sounds like jet during spin cycle auth#mjd5v00mpl2; ordrng 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit)
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Due to npot making ice , i took the old icemaker and clean water hose tubing it was stuck of ice all tested outfine."
Jaime G.
REFRIGERATOR MAYTAG MFF2558VEM10 found shelves all the way to top and damper was being fully blocked air circulation was minimumcustomer is aware fridge okICE BUCKET MISSING CUSTOMER NEVER GOT IM SENDING PART TO CUSTOMER; ordrng 1 WPW10171529DS (ice bucket DS)
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "found freezing food found refer set ant clodest setting, instruct cust to put refer on one bar and wait 48 hours per tech assist,"
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 adjust refer gasket on bottom left corner.checked for correct seal.
Ramon H.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 cx had blocked drain unclogged and tested woprking good
Pablo V.
DISHWASHER KITCHENAID KUDD03DTSS10 top D/W not washing need a new motor; ordrng 1 WP99003730 (wash pump) and 1 2man (francis training)
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cold enough, found refrigerator section not auto defrosting, customer claim is a sealed system problem under warranty, declined to pay, called tech line #7724377861"
Larry G.
WASHER WHIRLPOOL WTW7500GW2 "f3-e2,,,f8-e1,,,f0-e3,,,f0-e4,,,no hot or cold water . bad inlet valve.; ordrng 1 W11165546 (inlet valve)"
Francisco J.
DRYER-GAS WHIRLPOOL WGD8000BW0 the dryer is working properly tested the temp checked the flame and it stays on .tested the cycles 4x and used times dry the time does down properly explained to customer that with normal it uses the sensors to dry .so it may finish faster than what stated.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx has frost built up on inside back of freezer...advised cx to defrost like;y from leaving door open
Jorge A.
REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Due to not making ice , i installed new icemaker from truck stock, all teste dout ok.; used 1 WPW10764668 (ICEMAKER) from stock"
Francisco J.
WASHER WHIRLPOOL MTW5840TW0 the washer is in need of a door switch .; ordrng 1 WP8318084 (switch-lid)
Sarkis M.
DISHWASHER KITCHENAID KDTM804EBS2 installed motor pump ckd working ok was leaking
Larry G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 all led lights rc & fc not working. checked door switches and pantry board. reset and light came on. need to replace led board per sevice pointer #W11218221; ordrng 1 W10830288 (led board)
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "fan at ice maker assembly runs up and down, ice maker not calling for ice , replaced main board, fan and ice maker, ice maker got water now ice maker fan runs normal."
Edi C.
WASHER WHIRLPOOL WFW9400SW04 Customer complaint not drainning : found bad water pump replaced it run diagnose test and a cycle with load washer drain and spin all components tested ok to manufactory specifics.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 repair wire harnees on i.m wating to cee if not making ice going to order part #w1882923 and wpw10349187; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD606ESS00 "Resv cracked. Checked lines and found broken lines replaced with waterline and fittings after pulled out and checked for leaks, no leaks, reinstalled back into place no fuher issues all tested fine no issues."
Ramon H.
OVEN IKEA IBS550DS01 cx needed thermal fuse changed out tested working good
Larry G.
FREEZER WHIRLPOOL WRF535SWHZ01 left side of fc door sticking out. adjust rails and also gasket on top left corner. checked for correct sealing of gasket
Raymond J.
MICROWAVE IKEA IBMS1455DS00 repl bottons on M/W that were broken. reinstalled and tested. all test goodauth #ijd3ejdml2; used 1 double labor (double labor auth #ijd3ejdml2) from stock
Sarkis M.
COOKTOP WHIRLPOOL WCG55US6HS00 UNIT CKD WORKINK OK
Victor B.
REFRIGERATOR KITCHENAID KSSS48MDX05 not going into defrost ordered by-metal and defrost timer-replaced both and defrosted evap.
Edi C.
WASHER WHIRLPOOL NTW4516FW2 found error coded long fill ordering part for customer call 30 min ahead; ordrng 1 W11210463 (valve) and 1 W11170317 (control)
Chris Z.
RANGE WHIRLPOOL WEG515S0FS0 unit just has a broken knob; ordrng 2 W11122869ds (knob)s
Rose K.
DRYER MAYTAG MGDB765FC0 vent was not opening cust to get vent cleaned out
Raymond J.
OVEN WHIRLPOOL WFG505M0BS3 "cust complaint that no heat in oven. tech tested and found ignitor working but gas valve not opening, found gas valve on oven in energized, repaired and all test good"
Francis C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 HELPING GC TRAINING
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to noisy hinge, Installed hinge and spacer for proper fucntion and also adviced cust. the smallest scratches does not affect the cooling issue or air leak all tested out ok."
Oriale P.
WASHER MAYTAG MVWB835DW0 "found noisey gearcase in wash cycle causing issues with proper load sensing, needs parts replaced added auth#mjd2ojcdpl2; ordrng 1 W10811956 (gearcase) and 1 W10810403 (lid lock assy)"
Enrique M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Adjusted the refrigerator door and leveled cabint, cooling normal at this time...."
Sarkis M.
DISHWASHER MAYTAG MDB4949SDM1 motor pamp noise n/a to sine; ordrng 1 WPW10591570 (pump&motor) and 1 WPW10348269 (drain pump)
Chris Z.
REFRIGERATOR MAYTAG MFI2570FEZ06 unit had a bad filter installed.. the filter itsself was leaking
Jaime G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "had installed sump assemly, drain hose and others"
Larry G.
WASHER WHIRLPOOL MVWC565FW1 replaced drive hub and recalibrated. checked for correct operation though test cycle.
Oriale P.
WASHER WHIRLPOOL WFW72HEDW0 "removed sock & coins stuck inside drain pump, ran test working ok."
Francis C.
M/W OVEN COMBO KITCHENAID KEMS309BSS01 "INSTALLED GLASS DOOR AND HINGES , NOW ITS OK TESTED FINE authorization khr2000epl1."
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 dryer need new base; ordrng 1 W11095574 (base) and 1 2man (2man)
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 Unit was working when I arrived ice being made. Checked Evap on test 4. Frost buildup slightly on fresh food but not pushing thru grills checked thermistors. Both checked ok on diagnostics. Test 4 and diverted valve was fine compressor working. Boards updated. Possibly board issue so I reset unit no further issues at this point. Wait 2 3 weeks cyst will callback if any issues. Order boards and thermistor.
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "use authorization # wjaq1jaepl1. Due to a noisy chatter , i adjusted inlet valve and also adjusted the door all tested ok"