Local Reviews
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Francis C.
WASHER WHIRLPOOL WFW92HEFC0 "part came dent , just reordering againg i recomend send it to ours shop before come to a cust. also get aditional authorization labor for a two man job"
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced faulty main cntrl board no power, ran test working ok."
Ramon H.
MICROWAVE WHIRLPOOL KOCE500ESS05 replaced fan motor tested working good
Larry G.
WASHER MAYTAG MVWC565FW1 "f5-e2,,,door latch not locking. replaced latch and worn gearcase pulley. recalibrated. and tested for correct operation of unit.; used 1 W10838613 (LATCH), and 1 W10721967 (CAM) from stock"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Still not defrosting in the refrigerator section, reoccurent problem, ordering same parts.; ordrng 1 W11169503 (main pcb) and 1 W10889841 (ff evaporator cover) and 1 W10688387 (ff door gasket)"
Francis C.
WASHER MAYTAG MVWB835DW0 "found loose screw on wash plate , i cant take out , ordering gear case wash plate and screw , ordering part use authorization # s225equse crm/sr # 111476905; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate) and 1 W10752187 (screw)"
Enrique M.
REFRIGERATOR KITCHENAID KBSN608EPA01 "Intermittent lighting, replaced some leds and led power suppl, tested, working fine now....."
Ramon H.
WASHER MAYTAG MVW835DW0 cx needs panel console; ordrng 1 W10861510 (console)
Francis C.
DISHWASHER IKEA IUD7070DS3 "installed part , now its ok"
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Replaced water valve, still same problem, called tech line, recommended to replace wire harness with diodes and pantry door, using reapproved authorization #NLAC10074006; ordrng 1 w11190822 (wire harness) and 1 w10815669 (door)"
Francis C.
RANGE MAYTAG MGR6600FZ1 "found damaged panel manifold and ordering the bezel knob too , need to be aligned, still under factory warranty .; ordrng 1 W11028196 (panl-mnfld) and 5 W11042485 (bezel-knob)s"
Rose K.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 replaced evap fan motor; used 1 WP2315539 (EVAP FAN) from stock
Francis C.
REFRIGERATOR SBS WHIRLPOOL WSF26C2EXB01 "complaing leaking water , found line broken from water filter housing , just fixed , now its ok tested fine , use crm/sr # 7721076972."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS586FLDB02 "Was working normal when I arrived, customer reported unit still freezing in the refrigerator section, replaced main control board and thermistors.; used 1 w10316760 from stock"
Ramon H.
RANGE WHIRLPOOL SF216LXSQ1 cx ignitor was loose tightened and working good...
Ramon H.
DRYER AMANA NED4655EW1 eplaced thermal fuse tested working good
Pablo V.
WASHER WHIRLPOOL MHWE251YL00 run tet ok no leaks instruc customer how washer work and use the clean cycle
Victor B.
REFRIGERATOR JENN-AIR JFC2290REM00 "mullim bad, and trim and 1 gasket ordered; ordrng 1 W11024160 (trim-brkr) and 1 W10443241 (gasket-fip) and 1 W11177238 (mullium)"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHB0 cx needs dishrack stop; ordrng 2 WP8565925 (stop)s and 4 WPW10508950 (stop)s
Rose K.
DOUBLE WALL OVEN KITCHENAID KEBS279BSS01 replaced fuse; used 1 WPW10545291 (FUSE) from stock
Francis C.
WASHER WHIRLPOOL CAE2745FQ0 "found bad lid lock asmbly , just ordering part , still under factory warranty. i ran a tes cycle and show two error code F5E1 AND F5E2.; ordrng 1 WPW10482836 (latch)"
Sarkis M.
FREEZER WHIRLPOOL MSD2756AEA def drain was plugged cleaned ckd working ok
Chris Z.
RANGE KITCHENAID KGSK901SSS00 just replaced the controle that was dead and now unit display works and toutch controles all work
Rose K.
WASHER MAYTAG MVWB765FW1 ordered new gearcase and roter; ordrng 1 W10811956 (drum assy) and 1 W10754161 (motor rotor) and 1 W10752189 (screw)
Robert S.
REFRIGERATOR KITCHENAID KFC022EVBL4 Ice maker will cycle but not call for water. Checked water valve resistance 192 ohms and connected directly and valve opened. ordrng 1 W10884390 (icemaker)
Pablo V.
WASHER MAYTAG MVWX655DW1 replace control board and suspension run test ok request completed
Robert S.
RANGE MAYTAG MGT8720DS00 Cust states electronic control shuts off. Removed rear panel and found controls are cockroach infestsed. Infestation is not covered by service contract.
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 found bad control board customer decided to purchase a new washer request completed
Jorge A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Complaint it was noisy, some adjustment in freezer evap. now seems like normal."
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 freezer door not closing and drain ice up-defrosted drain and cleared back drain line.
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHV02 fitting under freezer door leaking replaced no more leaks.; used 1 WP2300868 (FITTING) from stock
Rose K.
DISHWASHER WHIRLPOOL KDTM404EWH3 explained to cust how to take control lock off dishwasher work fine
Sarkis M.
WASHER MAYTAG MAH3000AWW need timer cust dec est going to buy new washer void sarvic charge by jeremy
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "replaced sripped out drive hub causing no spin issue, used spare part working ok."
Sarkis M.
WASHER MAYTAG MAV6200AWW unit ckd normal at this time unabl verfid complan
Francis C.
WASHER WHIRLPOOL WFW3090GW "installed water valve on unit 1517 insted unit 3701 , now its ok"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Low on freon, added freon now is working but it will loose charge again due to freon leak, need compressor and evaporator coil but authorization was declined...."
Ramon H.
RANGE WHIRLPOOL WEG745H0FS0 screw was missing replaced tighyened down cx satisfied
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found unit is not draining in last cycle , made some adjusment and all started working fine as should be."
Oriale P.
WASHER MAYTAG MVWC400XW3 "removed soap debris from inside door lock causing door lock error, checked locking, ran test working ok."
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 replace control board run test ok request completed
Ramon H.
RANGE WHIRLPOOL WFG515S0ES1 cx concerned about temp calibrated tested and working good
Sarkis M.
DRYER MAYTAG MGDX655DW2 use authorization # mhqrb00epl1 installed drum ckd ok
Jorge A.
DISHWASHER KITCHENAID KUDE48FXPA5 "Found unit imoperable, After doing all the test mode found disply board/ main board failure. cust. declined repairs.. customer paid cash."
Pablo V.
DRYER MAYTAG MGDX655DW2 replace drum helper cmpleted
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "fill tube was frozen-defrosted and fill cup was broken-repalced i/m. it got water, i picked ice maker from lloyd at office.; used 1 W10882923 ("
Chris Z.
RANGE KITCHENAID KEBS107SSS02 BROIL ELEMENT IS BROKEN NEED TO BE REPLACED .. COLLECTED 109.95 FOR SERVICE FEE; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10207398 (elmnt-bake)
Rose K.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replaced both lights
Robert S.
OVEN WHIRLPOOL WEG750H0HV Replaced the main control board and tested oven operation and surface burners.
Ramon H.
COOKTOP KITCHENAID KGCC506RWW07 cx has chip in front bezel needs to be replaced; ordrng 1 9753602CG (bezel) and 1 9753601CG (bezel)
Chris Z.
COOKTOP JENN-AIR JGD8348CDP NEED THE SPARK MOD FOR THE LEFT SIDE BURNERS ... I ONLY INSTALLED THE BURNER HEADS.. FOUND THAT THE IGNIGHTOR BOX NEEDS TO BE REPLACED SO IM ONLY CHARGING FOR THE REPAIR FOR TODAY WITCH INCLUDES ( LABOR AND THE TWO BURNERS) .. I WILL CHARGE FOR THE IGNIGHTOR BOX AND LABOR ON RETURN VISIT .. ALL PARTS WERE DISCOUNTED DUE TO OUR INCONVENIENCE * PER JEREMY * ON RETURN VISIT COLLECTING NOW; ordrng 1 8215557 (spark module)
Francis C.
WASHER WHIRLPOOL WFW3090GW "installed part , now its ok , still under factory warranty ."
Chris Z.
DRYER MAYTAG MEDC215EW1 THERE WAS A KINK IN THE VENTING SO THE MOISTURE HAD NO WHERE TO GO .. I SHORTENED THEIR VENT SO THAT IT DOESNT NOT KINK AND MAKES A 90 DEGREE ANGLE
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer reported water was leaking but I could not verify any leak, working fine at this time, missing roller and pin please mail out part, cust said will install no need to go back...; ordrng 1 WPW10475495 (roller DS) and 1 WP2179826 (rivet DS)"
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "removed large ball of lint stuck inside lint shutte causing no air flow, ran test working ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found unit is not making ice, after checking all parts in ice compartment found it water filter it was not fully seated, re installed filter back now water is coming out. all tested out ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "evap. ice up put on test mode heater got hot ,replaced display board.,and defrosted evap."
Ramon H.
RANGE WHIRLPOOL WFG505M0RS0 cx outlet was bad needed to move outlet
Pablo V.
WALL OVEN WHIRLPOOL WFW97HEDW0 replace control board latch bellow run test ok request completed
Ramon H.
STOVE WHIRLPOOL WFG515S0ES1 replaced panel tested working good
Chris Z.
COMPACTOR WHIRLPOOL TU950QPXS REPLACED BIN AND NOW ITS MUCH EASIER TO OPEN WITH THE KICK PLATE
Enrique M.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Not cooling, low on freon, replaced compressor, ff evaporastor coil and pantry ui, authorization #wi49z00mpl22"
Francis C.
WASHER WHIRLPOOL WFW3090GW "installed water valve , now its ok , still under factory warranty .; ordrng 1 W11044834 (valve)"
Chris Z.
DRYER AMANA MGD4655EW2 REPLACED THERMISTAT AND NOW UNIT IS HEATING
Rose K.
WASHER WHIRLPOOL WTW5800BC0 ordered new shocks paid in full; ordrng 1 W10780044 (suspension)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced the filter head reservoir assembly the ice maker along with the ice maker fill tubing. Ran water and checked for leaks and cycled the ice maker.
Oriale P.
DRYER WHIRLPOOL WGD92HEFC0 "split drum causing damage to outer dryer panels, part installed was wrong color cust wants panel to match whole dryer, need 2-man to complete aditional authorization #whxf0hxmpl2; ordrng 1 W10474189 (panel) and 1 W10860316 (panel) and 2 WPW10314173 (rollers)s and 1 2-man (2-man)"
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 no power going to dishwasher insturctcustomer to call electrician
Pablo V.
DISHWASHER AMANA ADB1400AGW1 replace dispenser fill jet dry test ok request completed
Jorge A.
REFRIGERATOR KITCHENAID KBBL306ESS01 Installed the rails from freezer due to loose and also found unit cooling properly no job of sealed system need it. all tested out ok.
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 i/m. didn't finish-replaced i/m. it got water
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx needs door hinge cover; ordrng 1 W11106366ds (hinge-door) and 15 WP12246610ds (plug-hndle)s
Robert S.
DRYER MAYTAG MGDB725BW0 outlet grille warped ordering grille electrodes and filter; ordrng 1 W11117302 (grill-out) and 2 WP3387223 (electrode)s and 1 W10120998 (screen)
Sarkis M.
DISHWASHER KITCHENAID KUDE70FXSS2 installed motot pump ckd working ok ckd for water leck ck all good
Pablo V.
WASHER MAYTAG MHW6000XW2 replace door boot and wate valve
Robert S.
RANGE WHIRLPOOL YKSEB900ESS3 Checked the surface elements for resistance all checked ok These new surface elements have a built in safety that shuts off half the burner to prevent an oil fire. This is a UL requirement.
Rose K.
OVEN MAYTAG MEW9530FZ03 cust needs to call electrician have wire harness longer; ordrng 1 ovendolly
Victor B.
REFRIGERATOR MAYTAG MFX2876DRM02 ice maker not moving-ordered ice maker and adapter is sweting under adaptor; ordrng 1 W11294907 (ice maker) and 1 W10864518 (adapter)
Oriale P.
WASHER MAYTAG MHW3505FW0 "found faulty ui & main cntrl board, beeping & locking when not in use, need both part & 2-man dryer on top of washer.; ordrng 1 2-man (2-man) and 1 W11201283 (main cntrl) and 1 W10911040 (panel-cntl)"
Oriale P.
DRYER MAYTAG MGDB955FW0 "unit stops heating in mid cycle, bad main cntrl & ui panel, needs replacement.; ordrng 1 W10912343 (main cntrl) and 1 W10902774 (panel-cntl)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Not defrosting, ordering defrost thermistor and main pcb...; ordrng 1 W11174836 (control board) and 1 wpw10383615 (thermistor) and 1 w10384183 (thermistor)"
Chris Z.
DISHWASHER AMANA ADB1400AGW1 FOUND NOISE COMMING FROMM THEIR WATER LINE VALVE ... NOT UNIT
Francis C.
RANGE WHIRLPOOL WEE510S0FS1 "found crack cooktop , just replaced , use authorization # whys500mpl1mfrref # 7723706499 ."
Jonathan H.
WASHER WHIRLPOOL WTW7000DW3 Unit had issue with the capacitor connection. It was fixed unit running normal if any issues they can give us a call back.
Pablo V.
WASHER MAYTAG MVWC565FW1 found bad actuator and control board; ordrng 1 MVWC565FW1 (control) and 1 W10913953 (actuator)
Oriale P.
WASHER MAYTAG MVWC565FW1 found bad main cntrl has 120v to main cntl will not start. need new board.; ordrng 1 W11162438 (main cntrl)
Jonathan H.
DISHWASHER KITCHENAID KDPE234GPS0 Motor shifter won't engage ordering board and motor. ; ordrng 1 W11085683 (pump&motor) and 1 W11087210
Pablo V.
WASHER AMANA NTW4516FW2 washer need new suspension; ordrng 1 W10780045 (suspension)
Rose K.
REFRIGERATOR FD WHIRLPOOL WRX735SDHZ00 replaced freezer door
Pablo V.
WASHER WHIRLPOOL WFW90HEFW0 run test install back door boot run test no leaks request completed
Chris Z.
OVEN WHIRLPOOL KODC304ESS00 AUTHO.. KIZJ00EPL2 I REPLACED BOTH THE ELEMENT FUSE AND THE MAIN FUSE SO NOW UNIT HEATS
Francis C.
REFRIGERATOR AMANA ASI2575GRS01 "complaing freezen up all food on refrigerator section , found wrong setting at control temperature , just reset i call whirpoool and they gave me sr7723775607 , need to wait 24 hours for temperature adjusted , ordering part damper control temperature .; ordrng 1 W11296970 (difuser) and 1 W11203924 (control box)"
Robert S.
WASHER MAYTAG MVWC415EW1 replaced the basket assembly and recalibrated the washer.
Pablo V.
WASHER AMANA NTW4516FW1 install drain hose in place instruc customer abouth drain pipe run tests noleaks request completed
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 leaking where not frome refrigeratoe leaking frome hous tub & customer saying top shelf is freezing adjust air damper checked ok
Jonathan H.
RANGE JENN-AIR JIS1450DS1 Replaced parts another part was sent to customer replaced it all tested fine no issues.
Pablo V.
DISHWASHER JENN-AIR JDB9600CWX0 customer recived a letter fro jenn air a recall for the power corde; ordrng 1 W11188410 (power corde)
Rose K.
WASHER WHIRLPOOL WTW8240YW0 ordered new bearings; ordrng 1 W10435302 (bearing) and 1 W10447783 (tool)
Chris Z.
DISHWASHER WHIRLPOOL WDF310PAAS4 PART IS COVERED I REPLACED SUMP ASSY DUE TO THE WASH MOTOR NNOT RESPONDING.. SHES HAD PREVIOUS SERVICE FROM US IN THE BEGINNING OF DECEMBER
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW92HEFW0 NEVER RECIEVED THE PUMP BUT I WAS ABLE TO SAVE CURRENT ONE ... FOUND TONS OF HAIR AND A COUPLE SOCKKS IN PUMP
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Freezer door hanging down and gasket not making contact with cabinet.Adjusted the cabinet for door alignment.
Victor B.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 it had opening all around frame covered with ceilicon .
Chris Z.
WASHER MAYTAG MVWC565FW0 I REPLACED THE CORRODED AGITATOR AND GEARCASE THAT HAS A RUSTY SHAFT
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "led lights burn out-replaced ligths blink, bad switches also-ordered; ordrng 1 WP2149705 (switch) and 1 WP2149705 (switch)"
Chris Z.
DRYER MAYTAG MGDX655DW2 DRYER VENT WAS TWISTED NOT ALLOWING MOIST. TO ESCAPE.. AND THE START BUTTON FELL OFF THE PANEL
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Complaint surface burner igniters were clicking. Problem resolved its self as this is not happening now.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Ddoor not closing correctly, adjusted refrigerator door and tested.."
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 adjusted sump it was not installed coreectly
Rose K.
DISHWASHER WHIRLPOOL WDF520PADM7 rdered new wash motor; ordrng 1 W11025157 (pump&motor)
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "made adjustment to pressure hose with air gap causing wet clothes at end of cycle issue, ran test working ok."
Oriale P.
WASHER WHIRLPOOL WTW8000BW0 "unable to find any issues for clothes tangling & off balance with washer, advised cust to use the correct wash cycle for type of loads. unit working ok."
Rose K.
DISHWASHER KITCHENAID KUDS40CVSS4 replaced drain hoses
Chris Z.
WASHER AMANA NTW4516FW2 unit was sitting too low.. feet werent raised so the drum was hittiing the floor
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFS22EWMS3 unit ckd working normal at this time ref 48 freezer 0
Chris Z.
COOKTOP WHIRLPOOL GLS3665RS03 REPLACED A BAD REGULATOR CAUSING LOW FLAMES AND ALSO REPLACED SOME IGNIGHTORS AND IGNITION BOXES THAT WERE CORRODED
Rose K.
WASHER MAYTAG MVWB300WQ1 ordered new water valve; ordrng 1 W10364988 (valve)
Jonathan H.
REFRIGERATOR KITCHENAID KBCS24LSBS04 Compressor turns on. Evap and condenser fans on. Unit has frost in Evap area they just turned on unit. Unit might have had a defrost issue. If that's the case no seal system needed but in order to fully diagnose unit we would need to come out check unit after it's been on for 48 hours. As of now it looks like unit is running just needs more time to cool down in Temps. If it dosnt cool down in temps by 24 hours we can install a uv drier and that would be under the manufacturing warranty coverage. If it cools in 24 hours we can wait a few weeks and see if any ice builds up which would indicate a timer defrost issue. Collected just the service charge today. If we need to install the timer he will have the part and labor charge only. No charge for service call again since he paid for it today. Valid for 30 days.
Victor B.
REFRIGERATOR WHIRLPOOL WRF540CWBB01 "at display60 and 37, it was -10 and 29 deg.needs board and both thermistor.; ordrng 1 WPW10224292 (harns-wire) and 1 W10316760 (thermistor) and 1 WPW10677146 (cntrl-elec)"
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Debris caught in pump assembly. Removed the debris and tested washer operation.
Jonathan H.
GAS APPLIANCE WHIRLPOOL n/a Needs manifold assembly and new fan ordering oarts. ; ordrng 1 W10873132 (manifold) and 1 W10873132 (manifold)
Robert S.
COOKTOP WHIRLPOOL n/a Ignitor switch faileed closed.Unable to get model and serial due to installation. Ordering switches and mayu have to pull oven to get cooktop out.; ordrng 4 WP74007753 (switch)s
Jonathan H.
RANGE WHIRLPOOL WEG750H0HZ0 Defective burner cap. Direct shipping to customer they can install cap no further issues. ; ordrng 1 DS-W11245289 (CAPS)
Chris Z.
LAUNDRY CENTER MAYTAG MLG2000AWW found leak right at the connection from the line to the dryer itsself so i tightened it up and now unit isnt leaking
Oriale P.
DRYER WHIRLPOOL MDG6400AWW "dryer not starting sometimes have to move timer around to work & not heating issue, possible failing gas coils; ordrng 1 WP33002855 (timer) and 1 279834 (2 coil gas valve set) and 1 279311 (ignitor kit & bracke)"
Victor B.
REFRIGERATOR MAYTAG MFI2569YEM0 bad mai board not giving power-replaced everything start working.
Oriale P.
WASHER WHIRLPOOL WFW92HEFC0 customer concerned with the amount of soap being dispensed into washer only 1/8 inch & water inside dispenser after 3 days is not dry.cust leaves door & drawer open after every wash. unable to make any repairs to unit.
Rose K.
WASHER MAYTAG MVWB880BW0 ordered new dispensors and water valve; ordrng 1 WPW10554110 (dispener) and 1 WPW10553370 (dispenser) and 1 W10440786 (suspension) and 1 W10853723 (valve)
Oriale P.
DISHWASHER WHIRLPOOL WDF560SAFM2 "found no washer motor movement does not wash, needs sump assy & cntl just in case.; ordrng 1 W11087212 (main cntrl board) and 1 W11085683 (pump&motor)"
Robert S.
DISHWASHER KITCHENAID KDPE234GPS0 Rodent chewed through the wire harness and drain hose. estimate declined at this time.
Robert S.
REFRIGERATOR KITCHENAID KRFC704FPS00 Called techline sr#7723775622 refrigerator not running at all. Passed diagnostics test and reconnected still nothing running. Put in showroom mode then removed showroom mode and unit started. Techline informed me to order user interface board.; ordrng 1 W11039890 (user interface) and 1 W10908391 (ice maker)
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 found error codes f7e1 and f7e5 washer need a new cam actuator and motor washer came defective from home depot customer is going to ask for a replacement request completed
Oriale P.
WASHER MAYTAG MVWC415EW1 replaced stripped out basket hub causing no spin issue. used good spare part#W10528947 ran test working ok.
Francis C.
RANGE WHIRLPOOL WFG320M0BW2 "complaing lock on dysplay , found bad main control electronic , just ordering part; ordrng 1 W11113908 (cntrl-elec)"
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 fill tube frozen defrosted now ice maker got water.
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Frost in the freezer, check doors anf gaskets, doors and gaskets seling fine, sealed air gaps around frame perimeter with silicone and instructed, called tech line #7723776591; used 1 WP482338 (ADHESIVE) from stock"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 "low on freon, sealed system problem, need compressor and evaporator coil, call for autorization will cover parts and labor #wi3vai3epl1; ordrng 1 W10836706 (evaporator) and 1 W10507884 (compressor)"
Jonathan H.
MICROWAVE KITCHENAID KEHC379JWH05 Unit needs new fuse but also might need magnetron. If needed we can try to cover for s code. If mag not needed will send back. ; ordrng 1 WP4375020 (capactr-mg) and 1 WP4375321 (fuse) and 1 WP4375424 (magnetron) and 1 WPW10440740 (lmp-basles)
Robert S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 debris caught in pump impeller removed debris and tested operation
Sarkis M.
COOKTOP KITCHENAID KCGS556ESS02 middle surface burner not lighting cleand ckd working ok
Robert S.
OVEN WHIRLPOOL WOC75EC7HS Installation issue when mounting screws are removed oven leans out of enclosure. Vibration noise at oven start up is due to installation not a problem with the oven its self
Francis C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "found bad thermistor refrigerator and control box for services pointer , ordering part; ordrng 1 W10838965 (thermistor) and 1 W11223731 (control box)"
Enrique M.
REFRIGERATOR KITCHENAID KBRC36FTS06 "Wrrong part came in a box with correct number, reordered freezer door gasket.; ordrng 1 W10144009 (gasket)"
Francis C.
RANGE-GAS WHIRLPOOL WFG510S0AB1 "complaing not working , found bad main control electronic , getting power 120 volts but not working either bake or broil , i scode the part but not the labor , custumer paid today in full , ordering part; ordrng 1 WPW10348710 (control electronic) and 1 WPW10331686 (module-spk)"
Francis C.
RANGE WHIRLPOOL WGG745S0FS02 "found unit working ok , custumer complaing because had a gap betwn door , i explained to the custumer that is the design of this unit but the custumer is not satisfied the way look , she wants replacement unit i told her she need to back from the dealer she got the unit and talk to them."
Enrique M.
REFRIGERATOR JENNAIR n/a "LEDS not iluminating, some do, ordering leds and power supply...; ordrng 5 w10908166 (leds)s and 1 W10640411 (power supply)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Not cooling, removed big ball of ice around evaporator and fan motor, defrost system ok, adjuated gaskat and sealed gaps...."
Chris Z.
MICROWAVE WHIRLPOOL KEHC379JSS08 i had left a connector unplugged ..
Chris Z.
WASHER WHIRLPOOL GSQ9669LW0 drive train was not working proporly so the basket wasnt spinning .. gave cx quote and they will decide and call back if they want to fix
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 replaced board that was causing lights to flicket and replaced led in fz now unit illuimnates
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 found bad control board; ordrng 1 W11116590 (cntrl-elec)
Sarkis M.
WASHER WHIRLPOOL CAE2795FQ0 not sping need panl cont; ordrng 1 W10864422 (panl-cntrl)
Jonathan H.
RANGE WHIRLPOOL WEG745H0FS0 Replaced parts no further issues use policy adjustment on work order from last visit.
Robert S.
WASHER WHIRLPOOL WTW4815EW1 Error basket speed fault. Found motor grinding internally and lid remains locked constantly.; ordrng 1 W10838613 (lid lock assembly) and 1 W11124765 (control) and 1 W10889172 (motor-drve) and 1 WPW10006384 (drive belt)
Jaime G.
WASHER WHIRLPOOL WFW5090GW found washer with a display but no matter what cycle one picked unit would not startPER CUSTOMER BE BACK ON 01/04/19PLEASE; ordrng 1 2manjob and 1 W10863519 (console) and 1 W10840661 (timer)
Oriale P.
WASHER WHIRLPOOL MVWB865GC0 "replaced bad inlet valve causing no hot water to enter during wash cycle, ran test working ok."
Oriale P.
DRYER MAYTAG MGDB835DW4 "unit has f6 - e1 error, communication error faulty main & ui board. needs replacement.; ordrng 1 W11158457 (overlay display) and 1 W11133021 (main cntrl)"
Francisco J.
RANGE WHIRLPOOL WFC310S0EW1 "the stove was causing the smoke alarm to go off because the element drip bowls were dirty so whenever she would cook she was basically burning old food and dust,"
Oriale P.
WASHER MAYTAG MVWC565FW1 "found unit not responding, power cycle unit rcalibrated washer working ok."
Jaime G.
WASHER WHIRLPOOL CAE2745FQ0 "FOUND WASHER DEAD WITH A DAMAGED STRIKER WHICH I REPLACED BUT IT DID NOT WORK ALL THE WAY I ORDERED CONTROL PARTS; ordrng 1 W11188527 (CONTRL), used 1 W10837741 (STRIKE) from stock"
Jaime G.
WASHER WHIRLPOOL WTW5600XW3 INSTALLED NEW PARTS I LEFT UNIT WASHING AND SPINING
Sarkis M.
MICROWAVE KITCHENAID KOCE500ESS06 oven ckd working normal and temperature maintaining 350 to 375
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 install back panel seal came loose install back run test ok request completed
Sarkis M.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 customer saying water has particles in it from filter ckd water now clean and adjust lags ckd ok
Chris Z.
WASHER MAYTAG MVWB765FW1 sr:7723660035 ADVISED HER TO CALL CX SERVICE .. I ADVISED TECHSUPPORT OF THE SITUATION AND THAT THIS ISSUE IS CX USAGE AND CARE
Pablo V.
WASHER WHIRLPOOL WFW8300SW02 found bad seal from pump to panel install back in place runtest no more noise request completed
Oriale P.
WASHER WHIRLPOOL MHW5500FW1 found damaged door gasket missing small piece on gasket causing water leak. needs replacement; ordrng 1 WPW10237499 (bellow)
Pablo V.
DISHWASHER KITCHENAID KDFE104DSS3 need a new sump pump; ordrng 1 WPW10605057 (pump and motor assy)
Pablo V.
DRYER WHIRLPOOL WED4815EW1 order new part WPW10117655; ordrng 1 WPW10117655 (relay-pts)
Oriale P.
WASHER WHIRLPOOL WTW7000DW0 "replaced broken door switch, ran test working ok. auth#WHRQ300EP1"
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "unit was off itself, i put it on test when i put off test off,it start working-replaced main board and evap. motor not running neither on test mode-replaced also."
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "not cooling at all ordered compresor and evap.compressor pulling 0.4A, i left it diconnected.; ordrng 1 W11256565 (evap.) and 1 W10507884 (compressor) and 1 W10913906 (coupler)"
Francis C.
LAUNDRY CENTER MAYTAG MVWB765FW2 "found damaged overlay , just ordering part , unit still under factory warranty .; ordrng 1 W11135393 (overlay)"
Oriale P.
WASHER WHIRLPOOL WTW5200VQ "found broken door switch stuck in the close position, needs new door switch; ordrng 1 WP8318084 (switch-lid)"
Oriale P.
DRYER WHIRLPOOL WGD5600SQ0 "replaced bad gas coils for not heating issue, ran test working ok. aig service contract call"
Francis C.
WASHER MAYTAG MHW8200FW0 "found oversugsing detergent , also need to ran a clean cycle , i ran a test and not code beed show , i recalibrate unit now its ok tested fine"
Jonathan H.
WINE COOLER KITCHENAID n/a Unit came defective yet again customer very upset schdeldimg call with part but I'm ordering 2 just in case one comes defective and I'm getting from different vender instead of Dallas. I jumped thermostat and compressor works so I know it's deceive thermostat.setting up asap appt; ordrng 1 WP4344659 (thermostat) and 1 WP4344659 (thermostat)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Freezing in the ref section, doors were replaced but found not sealing correctly, adjusted door gaskets and ordered diffuser and main pcb...; ordrng 1 W11236848 (diffuser) and 1 W11212392 (main pcb)"
Pablo V.
WASHER WHIRLPOOL WFW92HEFW0 replaace control board and presure switch run test ok request completed
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFH01 installed the new door fridge ok
Chris Z.
OVEN WHIRLPOOL KEBC247KWH0 replaced seized hinge
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 was low on freon leaking from sercice valve repaird chd ok and add freon
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 freezer light switch was off cause some icbuild up removed now light works and turned ice maker on it drop the ice and got water
Francis C.
WASHER WHIRLPOOL WFW75HEFW0 "complaing showing error code F9E1, found clogged filter , just clean up , now its ok tested fine , still under factory warranty"
Jorge A.
REFRIGERATOR MAYTAG MFI2569YEM0 "due to broken ggasket , i replaced all these two gasket in refrigerator side all tested out ok."
Enrique M.
REFRIGERATOR MAYTAG MFC2062FEZ02 "Moisture dripping from center divider, ran unit with condenser fan disconnected but still no heat transfer creating condensation, called tech line fro a resolution, ref #7723752705"
Jaime G.
DISHWASHER KITCHENAID KUDC10FXBL5 INSTALLED THE NEW GASKET UNIT OK
Victor B.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 push buttons for ice and water dont' respond well ordered plate and board behind for in case.; ordrng 1 W10860143 (cntrl-elec) and 1 W10162500 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 water filter clogg showed to male i told him to replaced it.
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Not cooling, frost build up, cleaned and removed frost, from freezer compartment, adjusted freezer door and adviced..."
Sarkis M.
DRYER WHIRLPOOL WGD5000DW3 installed coil timer ignitir ckd working ok
Sarkis M.
WASHER WHIRLPOOL WT5000DW2 adjust the legs and calibate check working normal
Oriale P.
DRYER MAYTAG MGD3500FW0 found no lights display on ui board has 120v to main board still no lights. needs both ui & main cntrl board replaced.; ordrng 1 W10918026 (panel-cntl) and 1 W10875486 (cntrl-elec)
Jaime G.
COOKTOP WHIRLPOOL WFE320M0EB1 installed the new element and it worked ok
Enrique M.
REFRIGERATOR MAYTAG MITXEGMYW01 "Not cooling, found air supply and return pluged up with ice, found torn doorgasket, orderong ff gasket wants asap..; ordrng 1 2159061 (door gasket)"
Jaime G.
RANGE WHIRLPOOL WFG525S0HV0 found range completely functional flames colors are normal can be regulated
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "replaced faulty main cntrl board, not starting. ran test working ok."
Sarkis M.
OVEN WHIRLPOOL WPW10752316 oved hivs f1 e1 ordring des board & main board ; ordrng 1 WPW10752316 (cntrl-elec) and 1 W10842982 (cntrl-elec) and 1 dolly (dolly)
Edi C.
WASHER WHIRLPOOL WTW4950XW3 bad gearcase estimate only
Robert S.
RANGE WHIRLPOOL KSGB900ESS0 Error f8 e0 cooling fan will not run. Ordering cooling fan and main control. Main control board is under a 5 yr warranty. Customer paid in full.; ordrng 1 W11100100 (cntrl-elec) and 1 W11107275 (cooling fan)
Edi C.
WASHER WHIRLPOOL WGTLV27HW0 "Customer complaint taking too long to wash: run diagnoset test found f8e1, washer syphon drain pipe lower than manufactory specifics creating syphon also leaking from drain run diagnose test all components tested ok to manufactory specifics"
Jorge A.
REFRIGERATOR WHIRLPOOL KSCS25FKSS02 Found lealking in the floor due to drain problems. Unclogged the drain /defrosted and adjusted evap. cover in order to function proper.
Robert S.
RANGE WHIRLPOOL WFG320M0BB2 Checked range fitting for gas leak non found. Oven operation normal will mail out improved burner caps for better surface burner ignition.; ordrng 1 W10881749ds (cap-burner)
Jorge A.
REFRIGERATOR WHIRLPOOL KSSC48QVS06 "Found unit leaking at bottom of fridge , adjusted water valve and tubing in order to fucntion por. op."
Robert S.
COOKTOP MAYTAG MGC5536BDS Cooktop covered under A.I.G. service contract. Previuos service call was 11/08/18 service order# 117920. Parts needed to repair cooktop have been discontinued and i called A.I.G. on that date. Called the safety Team they will notify customer concerning a resolution.
Jonathan H.
REFRIGERATOR KITCHENAID KSSO48QTB02 Replaced parts and tested unit no further issues. Did a coil cleaning reinstalled wiring harnesses all checked out fine.
Edi C.
DRYER WHIRLPOOL WGD4815EW0 "Customer complaint not heat and noisy: found bad rollers ,timer and gas coils replaced parts run diagnose test all components tested ok to mnaufactory specifics.; used 1 4392065 (REPAI KIT) from stock"
Francis C.
RANGE WHIRLPOOL MGR6775BDW "rigth front burner wont ligth , found damaged ignitor , just ordering part , using use crm/sr # 40234808.; ordrng 1 WP7527P028-60 (holder orf) and 1 WP7527P023-60 (holder-orf) and 1 WP74007961 (holder orf) and 1 WP7527P021-60 (holder orf) and 2 WP400021-1 (screw)s and 1 WPW10406243 (burner head) and 1 WPW10406283 (burner head)"
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QTS00 "Found not cooling no frost pattern seales system problems need to order parts, compressor, evaporator, 2 man.; ordrng 1 WP2306094 (evaporator) and 1 WP2306389 (heater) and 1 W10841139 (compressor) and 1 WPW10143759VP (drier-uv) and 1 W10913906 (coupler)"
Robert S.
WASHER MAYTAG MVWX655DW1 hecke the washer found machine unplugged with water in tub with large comforter. The washer went out of balance due to load. Drained water and spun comforter through diagnostics. tested all other functions and recalibrated machine.
Ramon H.
DISHWASHER KITCHENAID KDPM354GPS0 cx water arn needed to be adjusted ...tested and working good
Chris Z.
DRYER MAYTAG MGDX600XW "0:00 to 0:00, dryer had a bad puully"
Oriale P.
WASHER MAYTAG MHW5100DW0 "found washer stuck in pump out mode, cust says water was turned off during wash cycle cause issue. removed fault from cntrl board ran test working ok. advised cust drain stain pipe is overflowing water causing leaking & need plumber to fix this prpblem."
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint jumping and stopping not advancing: found bad shoxs ordering parts for customer 3 counts; ordrng 1 w11130362 (supencion) and 1 W11116592 (cntrl-elec)
Chris Z.
WASHER MAYTAG MVWX655DW0 replaced strippped washplate
Robert S.
WASHER WHIRLPOOL WTW8000DW5 Replaced the lid lock assy. Recalibrated the machine and manually trested operation.
Enrique M.
REFRIGERATOR WHIRLPOOL WRV996FDEM00 "Ice cubes melting causing water drip from dispenser, replaced the adapter to ice box and tested......."
Chris Z.
RANGE SLIDE IN JENN-AIR JDS9860AAP REPLACED CORRODED BURNER EITH NEW ONE AND NOW UNIT IS COMPLETE
Jorge A.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Order new thermistor due to wrong one and also control is not in my tote.; ordrng 1 W10838965 (thermistor)
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 Due to a dent in top cover grill need to order a new one.; ordrng 1 W11162118 (cover grill)
Victor B.
DISHWASHER KITCHENAID KDFE104DSS4 "khz2mhyel1, bad main board-replaced now everything working normal."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS970CIDE01 control panel/interface not working every time asking water or ice after 3 second luxes control panel ordring control panl & main boatd; ordrng 1 WPW10743957 (board) and 1 W10822647 (cntrl-elec) and 1 W10370577 (pad)
Francisco J.
DISHWASHER KITCHENAID KDFE104DSS5 "i installed the board and i also installed the pump and motor it is working properly now i tested for leaks no leaks .before leaving i cleaned out my finger prints from the dishwasher,"
Francisco J.
REFRIGERATOR MAYTAG MSC21C6MFZ00 replaced the door and the handle request completed .
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF560SEYM05 "found leaking water on ffc because unit has a sealed system isue leak on evaporator , ordering evaporator and compressor i call whirpool and they gave me aditional authorization #WI2GM00EL2.; ordrng 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10314199 (tube drain)"
Francis C.
OVEN KITCHENAID KDRP463LSS08 "found bad fuse and door seal , just replaced now its ok tested fine , use authorization # khv1v00el1mfrref # 7723653783."
Robert S.
DRYER MAYTAG MGDC300BW0 Drum not turning found broken motor pulley and worn drum rollers.; ordrng 1 WP8066184 (pulley-mtr) and 1 4392067 (dryer repair kit)
Chris Z.
OVEN WHIRLPOOL WFG515S0EW0 TESTED OVEN AND CALIBRATED IT AND ALSO FOUND LIGHT NOT WORKING ...; ordrng 1 8009DS
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Freezing in the refrigerator, pantry door is damaged, ordering part. inst 6 to 8 weeks.; ordrng 1 13107112SQ (pantry door) and 1 WPW10443326 (gasket)"
Jonathan H.
MICROWAVE JENN-AIR JMW2427WB01 Unit needs new control replaced fan was defective cracked. Fixed all the issue with the turntable and fan and heat all tested out fine no further issues. Parts covered.
Oriale P.
WASHER MAYTAG MVWX655DW1 "found unit stuck in pump out mode, removed fault for cust working ok."
Pablo V.
WASHER WHIRLPOOL WFW9050XW00 replace door boot and clean pump run test no leaks test ok request completed
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Not making ice, replaced secoondary water valve still have probles, needs more parts but NEW LEAF iand tech line are closed, unit is badly infested and has broken wires and water hoses need to resch; schdld next appmnt for 12/31 MON !"
Oriale P.
WASHER MAYTAG MHWZ400TQ02 "ran several test with water was unable to find any water leaks, advised cust to check plumming for overflow issues."
Francis C.
REFRIGERATOR FD KITCHENAID KRFC604FSS01 "found bottom shelf installed incorrect , on this new refrigerator , i just readjusted the shelf againg , now its ok tested fine ."
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "replaced main cntrl board, not responding to start button, ran test working."
Robert S.
DRYER WHIRLPOOL WGD5300VW0 Replaced the gas valve coils and tested operation.
Chris Z.
DISHWASHER JENN-AIR JDB9000CWP3 found glass in drianpump. so i removed it and now unit drains
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced the filter head assembly and tested for leaks.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "NOT COOLING, BIG BALL OF ICE CAUSING NO AIR CIRCULATION, REPLACED THE DEFROST THERMOSTAT AND MAIN CONTROL BOARD.; used 1 W10316760 (THERMISTOR) from stock"
Jonathan H.
WASHER AMANA NTW4516FW3 Replaced control with new board. Tested unit in diagnostics.
Victor B.
REFRIGERATOR JENN-AIR JF42NXFXDE01 "replaced filter as requested,jhxqfhxdl1"
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Found thermistor loose I made adjustment and installed the thermisstor in correct position. all tested out ok.
Francisco J.
DISHWASHER IKEA IUD9500WX4 replaced the board and the dishwasher is working properly ....office called me and said that the part was getting s coded
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 i/m. didn't finish -needs i/m.-ordered; ordrng 1 W10882923 (icemaker)
Edi C.
WASHER MAYTAG MVWB835DW3 Customer complaint leaking : run diagnose test found clog drain all components tested ok to maufactory specifics.
Ramon H.
WASHER WHIRLPOOL WTW7000DW3 replaced gear case tested working good
Francis C.
RANGE WHIRLPOOL WFG505M0BS0 "installed part , now its working ok tested fine ., use crm/sr # 7723691476"
Chris Z.
WASHER MAYTAG MVWB765FW1 tightened the spannner nut so that unit doesnnt squeek in agitaton
Sarkis M.
DRYER MAYTAG MED3500FW1 repair loose wire on main control board ckfcked working ok
Chris Z.
OVEN WHIRLPOOL KOCE500ESS05 dropped off new probe to house cx wasnt home
Francisco J.
REFRIGERATOR KITCHENAID KBFC42FTS08 customer heard a sizzling sound and i explained its water defrosting from the evap .and into the drain..the fridge is working request completed .no problems found ..
Edi C.
DRYER WHIRLPOOL MGDP575GW0 Customer complaint not heat: found wire at gas coils half way connected reconnected back run diagnose test all components tested ok to manufactory specifics
Jorge A.
REFRIGERATOR KITCHENAID KFIS20XVMS8 customer canclell call.
Victor B.
FREEZER MAYTAG MFT2673BEM10 tehr was some ice build up by evap. motor-removed test good.
Rose K.
WASHER WHIRLPOOL WTW5300VW2 replaced water inlet valve
Rose K.
DRYER MAYTAG DG482 replaced coils; used 1 279834 (COIL-VALVE) from stock
Rose K.
MICROWAVE OTR WHIRLPOOL WML75011HZ2 helper complete
Chris Z.
OVEN AMANA AGR5330BAS just educated customer on flow of opporation
Jaime G.
OVEN WHIRLPOOL IBS550DS00 found a broken glass and thermoatat are neededIF PARTS ARE AVAILBLE SOONER PLEASE LET CUSTOMER KNOW HE WILL BE AVAILABLE; ordrng 1 W10792610 (GLASS) and 1 WP4449751 (t-stat) and 1 w10545255 (thermal fuse) and 1 ovendolly
Francisco J.
DRYER MAYTAG MGDP575GW0 need to order these parts the dryer is bent from all over ordering the part will attach pics to the pvr.; ordrng 1 W10547697 (cabinet) and 1 285909 (pnael) and 1 WP3406797 (toepnl)
Francisco J.
MICROWAVE WHIRLPOOL WMH32517AW0 the microwave has 2 defective boards and they arent working properly the idea with the breaker tripping it happens when the customer uses the outlet and they have the stove on.reference#7723711283 no safety issues
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 spoke to techline and i got the sr number but the computer froze and i lost the sr number but it should be on file i did the tests and it passed called techline and i need to order the diffuser...; ordrng 1 w11317276 (diffuser)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 ordering the diffuser customer is saying that her food are frozen.; ordrng 1 W11317276 (diffuser)
Francisco J.
DISHWASHER WHIRLPOOL WDT970SAHZ0 the washer motor is faulty its onlt filling and that all its doing. the customer is stating he called costco and he is going to exchange it .he does not want to get it repaired.
Edi C.
DRYER WHIRLPOOL WGD4800BQ2 Customer complaint not heat: found bad thermal fuse replaced it run diagnose test dryer heat all components tested ok to manufactory specifics.; used 1 WP3392519 (FUSE) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 need to order the diffuser for this call; ordrng 1 W11317276 (diffuser)
Sarkis M.
REFRIGERATOR MAYTAG MFI2269FRW00 vegetable freezing adjust air damper ckd ok
Robert S.
MICROWAVE OTR WHIRLPOOL WML75011HZ2 SR7723742447 called the techline as when the exhaust fan is in use air blows through the upper door hinge slot. Customer is not happy with design and claiming defective product. Customer refused to sign.
Enrique M.
DISHWASHER KITCHENAID KDTE334GPS0 "Dead unit buttoms will not respound, replaced the console and main pcb, working now but no drain, found plastic cover for drain motor broken, ordering drain motor.; ordrng 1 WPW10531320 (drain motor)"
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS00 not going into defrost and sometimes turns off-replaced main board
Oriale P.
WASHER MAYTAG MVWX655DW1 "found no motor movement, needing parts to repair unit; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (run capacitor) and 1 W11116592 (main cntrl)"
Pablo V.
WASHER WHIRLPOOL LTE5243DQB washer need a new lid switch; ordrng 1 WP3355806 (switch-lid)
Pablo V.
WASHER WHIRLPOOL WTW7500GW0 found bad control board need a latch and cosole just in case; ordrng 1 W10810403 (lid lock assy) and 1 W11130238 (control) and 1 W11130343 (console)
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 adjust doors and leveled refer. check for normal operation.
Chris Z.
DISHWASHER KITCHENAID KDTM704ESS3 found no error codes on unit.. tested heater and got 8.3 amps. .. unit is working as designed.. advised to use the pro wash and pro dry cycle
Oriale P.
WASHER MAYTAG MVWB865GW0 "removed hair pin from drain pump, causing noise issue, ran test working ok."
Jaime G.
WASHER WHIRLPOOL WTW4815EW1 INSTALLED THE AGITATOR AND ITS SCREW WASHER WORKS OK
Oriale P.
WASHER WHIRLPOOL WFW7590FW0 "found hot water comming into washer to slow & drain too far down into stain pipe, made corrctions for cust, ran test working ok."
Edi C.
DRYER MAYTAG MGDB850YG1 Customer complaint door not closing: found bad door catch replaced run diagnose test all componenst tested ok to manufactory specifics.
Pablo V.
DRYER WHIRLPOOL LTE5243DQB found bad seal cust is going to cal lback to order parts
Chris Z.
RANGE WHIRLPOOL KCGS556ESS02 there was a crimpedd wire that was caused from the factory .. i uncrimped it and now unit sparks
Chris Z.
WASHER WHIRLPOOL WTW8500DC0 replaced dead pump that was caused by bobby pin
Rose K.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 unit was turned off
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found unit power on/off intermittent, due to this issue i installed main board and UI display. all tested out ok.....WHRFSHREPL1"
Larry G.
RANGE WHIRLPOOL WFG525S0HV0 inspect and tested door switch. repaired loose wire connection at bulb.
Ramon H.
M/W HOOD WHIRLPOOL WMH53520CS4 replaced interlock and switch tested working good
Jaime G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 INSTALLED THE NEW ICE MAKER BUT I GOT THE WRONG WATER-VALVE REORDERED WATER-VALVEPER CUSTOMER COME BACK 01/13/19; ordrng 1 W10865826 (VALVE)
Sarkis M.
REFRIGERATOR WHIRLPOOL KSSS42QDX05 need def timer ; ordrng 1 WP2183400 (timer-def)
Edi C.
WASHER MAYTAG MVWX655DW1 helper complete
Larry G.
WASHER MAYTAG MVWP575GW0 "f7-e1,,,f7-e5,,cutting out in mid spin.leaving clothes simi wet. has 2 shifter fault codes.; ordrng 1 W11212745 (shifter) and 1 W11158149 (main control)"
Robert S.
FREEZER WHIRLPOOL EV160NZTQ02 Evaporator fan motor not running with 120 volts present. Replaced the evaporator fan motor and cleared frozen drain.
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found unit with LED lights not working properly also see frost in fresh food evap. so i need to order some parts.; ordrng 1 W10843055 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 4 W11205082 (led lights/harness)s and 8 W10908166 (module)s and 2 W11205083 (led/freezer)s and 1 W11089931 (panel-ui)
Jorge A.
REFRIGERATOR IKEA ISC21CNEDS00 Found unit freezing in fresh food section need to order more parts due to that issue in time fix.; ordrng 1 w1164593 (diffuser) and 1 W10316760 (thermistor) and 1 W11035837 (cntrl-elec)
Edi C.
DRYER WHIRLPOOL WED4815EW1 Customer complaint noisy: found bad wheels replaced with dryer kit re run it with weight all components tested ok to manufactory specifics.; used 1 4392065 (REPAI KIT) from stock
Ramon H.
DISHWASHER IKEA IUD9750WS4 replaced panel tested working good
Chris Z.
DISHWASHER KITCHENAID KDTM504EPA2 tested all components and heater checked out fine at 8.3 amps... advised cx to use rinseaid
Chris Z.
DISHWASHER KITCHENAID KDTM504EPA2 cx complaint was heater never turned on... tested and found heater to be okay using 8.2 amps and so i advised cx to use rinse aid
Chris Z.
DISHWASHER KITCHENAID KDTM404ESS3 replaced all parts and i tested it and now unit is preforming as designed
Victor B.
REFRIGERATOR WHIRLPOOL MFW2055FRZ00 ice maker was off the wall hanging i put it back on place it drop the ice and got water.
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 squiky noise was coming from stopper fixed no more squiky noise
Ramon H.
WASHER MAYTAG MVWB835DW2 replaced gearcase stator rotor tested working goodmvwb835dw2
Ramon H.
COOKTOP WHIRLPOOL W5CE3024XB00 replaced cooktop working good
Jaime G.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 FOUND FRIDGE SIDE PACKED UP TO THE DAMPER CONTROL WHICH I EXPLAINED TO CUSTOMER WILL AFFECT THE TEMP. INSIDE THE FRIDGE. ADVISED THEM TO KEEP DAMPER CONTROL AND THERMISTERS CLEAR FOR A BETTER AIR FLOWFRIDGE OK
Jaime G.
RANGE IKEA IES900DS01 FOUND OUTER TOP OVENS DOOR BROKEN ORDERED PARTS; ordrng 1 W10677218 (OUTER DOOR)
Pablo V.
WASHER WHIRLPOOL WFW97HEDW0 washer need a new control board and door switch and bellow auth wi1tai1mpl1; ordrng 1 WPW10237493 (bellow) and 1 WPW10443885 (latch) and 1 W11031839 (control)
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 dent on freezer door.-ordered; ordrng 1 W11301143 (freezer door.)
Pablo V.
WASHER WHIRLPOOL WFW97HEDU0 washer need a new valve and door boot; ordrng 1 WPW10237493 (bellow)
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS01 found ice shoot frozen up/cleaned chute runs good
Jaime G.
WASHER MAYTAG MVWB865GW0 FOUND WASHER NOT FILLING UP ALTHOUGH WATER ITS AVAILABLE ORDERED PARTSHASD IT REPLACED; used 1 W11165546 (WATER VALVE) from stock
Victor B.
REFRIGERATOR KITCHENAID KSCS25FVWH01 drain ice up-cleared
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Water leaking from freezer onto floor. Found drain frozen. Removed the ice from drain trough and cleared the drain tube.
Oriale P.
WASHER WHIRLPOOL WFW92HEFW0 "replaced main cntrl board for f1 e-1 error, ran test working ok."
Enrique M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "No interior lighting, replaced leds and power supply, adjusted door handels.."
Enrique M.
REFRIGERATOR KITCHENAID KBBR206ESS01 "No ilumination, ordering leds and led power supply, order no. 10221445-01; ordrng 7 W10908166 (leds)s and 1 w10640411 (power supply)"
Edi C.
WASHER AMANA NTW4605EW0 Customer complaint noisy: found bad gaercase ordering part for customer; ordrng 1 w11255272 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10908289 (agitator)
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "frezer led light burn out not turning the ff top light , i replaced freezerled now all lights work.i picked up from lloyd at office.; used 1 W11205083 (led light module,) from stock"
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 replace suspension run test ok request completed; used 1 W11130362 (suspension) from stock
Edi C.
WASHER MAYTAG MHW8200FC0 Customer complaint not working : found bad main control board replaced it run diagnose test all components tested ok to mnaufactory specifics.
Edi C.
DISHWASHER WHIRLPOOL WDF330PAHS3 part was damage re ordering panel; ordrng 1 WPW10274902 (panel)
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 FOUND WASHER NOT WASHING PROPERLY AND SPINNING AT ALL ORDERED PARTS; ordrng 1 W11035751 (TRANS) and 1 W10752283 (IMPELER) and 1 W10528947 (HUB)
Robert S.
M/W OTR KITCHENAID KMHC319ESS4 Magnetron failed. Replaced the magnetron and tested operation Additional labor authorization #khv33hvml2.
Enrique M.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Not cooling, low on freon, recharged so customer have some refrigeration and order parts needed allow time..; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 W10407212 (gaskat) and 1 WPW10732686 (cover) and 1 W10858092 (slide) and 1 W10850332 (slide)"
Francis C.
MICROWAVE WHIRLPOOL KMHS120EBS-4 "complaing no working , found loose wire at door swtch ,now its ok tested fine"
Victor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 pump just make noise but doesn't pump to spray the water
Enrique M.
REFRIGERATOR KITCHENAID KBSN608EPA01 "LEDS not working, ordering leds and powerc supply.; ordrng 6 W10908166 (leds)s and 1 W10830288 (power supply)"
Larry G.
WASHER WHIRLPOOL MVWC565FW1 "check for error codes found f0-e2. ran maunal and automatic test cycle. for correct operation. customer not satisfied with water level ,noise and wash performance."
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 Freezer door noit closing fully and iced up so badly door will not open. Customer will need to move refrigerator food and unplug the refrigerator to let the freezer defrost.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 adj ice maker arm ckd working ok
Oriale P.
WASHER WHIRLPOOL WTW6400SW2 "found bad bearings causing f-71 suds error & weak suspension rods, cust declined est"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 leaking from filter head and ice maker fill tube on top of cabinet ordering all tubing; ordrng 1 67006317 (tube-water) and 1 W10753488 (reservoir) and 1 W11043013 (valve) and 1 WPW10444033 (tube-water) and 1 W10882923 (icemaker)
Larry G.
WASHER MAYTAG MVWX655DW0 worn wash plate. gearcase shaft looks ok.; schdld next appmnt for 12/26 WED !
Enrique M.
REFRIGERATOR KITCHENAID KSCS25FTM01 "Evaporator fan motor cycling on and off, need main control board bust customer declined repaiors..."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Found unit is not dispensing ice due to ice it was stuck inthe gears of icemaker and the arm it was also up position, i did some adjustment in order to function properly. all tested out ok."
Edi C.
DISHWASHER MAYTAG MDB8959SFZ4 Customer complaint shutting off: replaced main board and touch panel also adjusted wires at power cord run diagnose test waited about dish washer stay on all componenst tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Due to noisy cover rail , i installed new cover and put some grease at rails and all are working fine now."
Sarkis M.
RANGE WHIRLPOOL WFG32OMOBW2 range working normal maintaning temperature but customer saying door is too hut reference# 772374656
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "found motion error & washer pulley rubbing against shield cover causing noise issue, replaced actuator & made adjustment to shield & pulley, working ok. auth#whz3jhydpl1; used 1 W10913953 (SHIFTER) from stock"
Chris Z.
OVEN WHIRLPOOL WOD97EC0HZ00 replaced the fan blower lower oven assembly and now no error codes are pressent
Robert S.
MICROWAVE WHIRLPOOL WMH32519HZ3 delivered missing damper to customer. Microwave oven not yet installed
Chris Z.
REFRIGERATOR KITCHENAID KFCO22EVBL4 Outside original Manufacturer Warranty period Charge parts only to Special Project S38253; used 1 W10619951 (DRAIN TUBE) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 the fridges drain was frosted with ice and the ice had moved up to the fan and the fan was hitting the ice ...checked the gaskets they are closing properly ...the fridge is working properly now .
Larry G.
WASHER WHIRLPOOL MHW5500FW0 "f3-e1,,,f8-e1.. found cold water off. turned on ran test cycle then ran rinse and spin with load..running ok"
Ramon H.
M/W OTR WHIRLPOOL WMH53521HZ-1 replaced bilb tested working good
Victor B.
FREEZER MAYTAG MBR2258XES3 "mhw2ahwep1,not going into defrost, evap. fan not working either-replaced main board by-metal and ff fan motor."
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced and tested door unit closing and properly no air leaking. Hinges tested fine.
Jonathan H.
WASHER MAYTAG MVWB765FW1 Error code for overload recalibrate unit and ran thru full diagnostics no more issues also had water temp error code opens both sides for water no further issues all tested ok.
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts unit cooling properly no further issues.
Oriale P.
WASHER WHIRLPOOL MHW3505FW1 "found water leaking from small hose to inlet valve inside washer, reinstalled hose with new clamp, ran test working ok. no leaks."
Victor B.
FREEZER WHIRLPOOL WRX988SIBM ice build up cause left side of freezer gasket was open -warmed now closes fine.
Larry G.
WASHER MAYTAG WTW5000DW2 removed coin from wash plate and recalibrated. ran tested cycle for normal operation.
Pablo V.
WASHER WHIRLPOOL WET4024EW0 washer need a new gear case basket drive clutch and block need helper please send gilberto cifuentes; ordrng 1 WP389140 (drive block) and 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 2man (2mam Gilberto cifuentes)
Jaime G.
WASHER WHIRLPOOL WTW5600XW3 found washer not moving from wash to spin ordered parts; ordrng 1 W10721967 (pulley) and 1 WPW10006355 (actutor)
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "instructed on door she needs to clean with stainless still cleaner., not to use water to clean teh doors."
Victor B.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "overload burn out replaced, now compressor start working; used 1 WPW10448874 (overload/relay) from stock"
Francisco J.
WASHER WHIRLPOOL MVWC565FW1 replaced the board the washer is working properly now .
Robert S.
REFRIGERATOR BI KITCHENAID KSSC48QVS06 helper complete
Robert S.
MICROWAVE KITCHENAID KMBD104GSS helper complete
Enrique M.
REFRIGERATOR MAYTAG MFI2569VEM "No water from dispenser, torn door gaskets, replaced refrigerator door gaskets and water tank with filter housing, also replaced endcaps for deli drawer, tested all goood...."
Larry G.
WASHER MAYTAG MVWB835DW0 addtional labor code.---mi129i1el2---replaced worn gearcase and washplate. recalibrated and tested for correct operation.; pckd up 1 W10811956 (drum assy)
Chris Z.
DRYER MAYTAG MGDC465HW0 switched door to right hand opening
Jonathan H.
RANGE KITCHENAID KSGG700ESS1 Replaced parts tested unit no further issues with flame.
Jonathan H.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced thermistor defrosts unit no further issues all tested fine afterwards fan running normal.
Raymond J.
MICROWAVE KITCHENAID KHMS2056SSS3 "found m/w not heatding due to faughty magtron, cust decline to repaire at this time"
Pablo V.
DRYER WHIRLPOOL WED4815EW1 found bad start switch aaand motor; ordrng 1 WPW10117655 (relay-pts) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Jaime G.
REFRIGERATOR IKEA IK8FXNGFDM00 FOUND A PARTIAL RESTRICTION AT THE HEAT EXCHANGE. RECOVERED THE FREON AND HAD THE EVAPORATOR AND THE DRYER REPLACED VACCUM AND RECHARGED THE SYSTEM
Rose K.
MICROWAVE KITCHENAID KMBD104GSS found nothing wrong with unit
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 found bad control board; ordrng 1 W11162438 (control)
Pablo V.
WASHER MAYTAG MVWB700VQ0 run test cycle ok instruc customer that RUST IS NOT COVER UNDER PROTECTION PLAN REQUEST COMPLETED
Oriale P.
DISHWASHER WHIRLPOOL KDTM404EWH3 "replaced faulty main cntrl with ui board for control lock not turning off, ean test working ok."
Oriale P.
WASHER MAYTAG MVWB725BW0 "intalled tub with bearing water leaking out of tub unit still not repaired, will call aig tomorrow add call back as grey call"
Jonathan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Drain pump had obstruction no fuher issues all tested fine afterwards.
Jonathan H.
DRYER MAYTAG MGDB765FW0 Door hinge was off. Removed door completely and reinstalled door and tested door hinge operation no more issues with door catch and striker. Unit closes and turns on. No air leaks.
Jonathan H.
OVEN IKEA IBS550PWS01 Unit had harness issue from ui to appliance manager fixed wiring fuse tested fine. Reset controls.
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "ff door very low.fridge in a very tight apce, tile at floor not all the way to back, make it difical to level the doors, and there is a wood piece on floor not allowing the fridge to come out either, i showed to female to fix that."
Pablo V.
WASHER WHIRLPOOL WFW92HEFW0 found bad control board and switch; ordrng 1 W11201293 (control board) and 1 WPW10448876 (switch-wl)
Edi C.
DRYER WHIRLPOOL MGDC215EW2 Customer complaint noisy: found blower wheel fun loose tied blower wheel run diagnose test dryer tested ok no more noise all components ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MHWE301YW "found washer not completing spin cycle with load, weak shock absorber & main cntrl just in case needed.; ordrng 3 W10822553 (shock-absr)s and 1 WPW10525372 (main cntrl)"
Sarkis M.
DRYER WHIRLPOOL WGD5000DW3 ignitor not goming on i checked fuse & 3 thermostat; ordrng 1 WPW10185992 (timer) and 1 WPW10476828 (control board) and 1 WPW10328463 (coil-valve) and 1 279311 (ignitor kit & bracke) and 1 279827 (motor!dryer)
Robert S.
DRYER MAYTAG MGDC400VW0 Dryer not heating. Found open thermal fuse. Replaced the thermal fuse and advised customer to check their vent system.; used 1 WP3392519 (FUSE) from stock
Oriale P.
DRYER MAYTAG MGD3500FW0 "found dryer cntrl panel not lighting up & stacked on top of washer in very tight closet, advised cust unable to diagnois problem & need dryer to be removed from washer. posible electrical outlet issue. this is second new dryer sent to this cust & has simular issue."
Chris Z.
WASHER WHIRLPOOL WTW5500XW2 "F7E1 , F7E5, found bearings to be rusted and stuck... i got the bareing unstuck and explained to the cx that its going to be a loud spin.. she doesnt want to proceed with any further service due to price; ordrng 1 W11132267 (gearcase)"
Jorge A.
WASHER WHIRLPOOL WTW8000DW4 helper job
Victor B.
REFRIGERATOR KITCHENAID KBSN608ESS01 "per customer door not eeven,about a hair off each, and the light dosn't come on with small opening, i explained why, and about door nothing to do thats the way was build.they'll call the installers and the cabinet builder also."
Rose K.
WASHER WHIRLPOOL WTW8500BC0 cust needs parts ordered if AIG can find the screws for the plate part number 8534042 other parts needed 8534042// w10381078 280142 wpw10137698 wpw10178988 wpw10419333 2)wp8557836 280146 and 2 man; schdld next appmnt for 12/27 THU !
Oriale P.
WASHER MAYTAG MVWB755DW0 "cust concern with washer in wash cycle making clicking noise in agitation, explaned to cust agitation noises are normal, grearcase was recently changed out. working ok."
Edi C.
WASHER WHIRLPOOL WTW4950XW3 Customer complaint noisy : found bad gearcase making noise bad bearing customer will her home warranty replace it
Larry G.
WASHER WHIRLPOOL WTW5000DW1 "replaced door lock..locks door in both recalibration and automactic test cycles and finishes both cycles including wash and spin., but wont lock on manual or regular cycles. keeps giving shifter fault code. ording main control and shifter..; ordrng 1 W10913953 (actuator) and 1 W11116590 (main control)"
Oriale P.
WASHER WHIRLPOOL WFW85HEFW1 "replaced bad faulty main cntrl board & ui board for beeping noise & lights flickering, working ok."
Jaime G.
DISHWASHER IKEA IUD7070DS3 installed the new drain pump then unit worked ok
Victor B.
REFRIGERATOR AMANA ABB1921BRW00 "evap. ice up-defrosted , on test mode heater got hot repalced main board."
Jaime G.
OVEN KITCHENAID KODC304ESS00 found double oven and it met factory spects every time. i did not find and duplicated the problemi asked customer if she is using alluminum foil to witch she responded she does. so more likely that is the problem she is facingOVEN OK
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Water filter housing not closing, reinstalled housing and leveled unit, filter housing closing normal now...."
Edi C.
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint not drainning: found clog garbage disposal , clear it run diagnose test dish washer drain all componenst tested ok to manufactory specifics"
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS01 all the drawers have a very sharp edge on them ordered all new drawers ship direct to cust file number 7723706136; ordrng 1 WPW10542037SD (pan-snack) and 1 WPW10531081SD (pan-crispr) and 1 WPW10531082SD (pan-crispr) and 1 W10861754SD (bin-freezr) and 1 W10542035SD (bin-freezr)
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017FW0 customer saing wt door open still running happen 2 or 3 time ordring door switch; ordrng 1 W10892389 (board) and 1 w11241961 (interlock switch)
Pablo V.
WASHER WHIRLPOOL GSW9545JQ0 instruc customer abouth fabrick speed select sycle run test ok request completed
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "WHWFTHWEPL1 ,motor pump not pumping-replaced now pumps i explained to female to use jet dry in order for the cups and dishes come with no spot she refuse to use cause she has never use and won't use it."
Robert S.
DRYER MAYTAG MGDX655DW2 Push to start switch popped out of place. Reinstalled the push to start switch and tested operation.
Sarkis M.
DRYER MAYTAG MGDX700XL1 customer saying when unit stop not beeping adjust sensor check working ok
Ramon H.
WASHER WHIRLPOOL MHWC7500YW0 cx needs pump and mcu use s225eq for autho # unit is stacked; ordrng 1 WPW10192965 (mcu) and 1 2nd (man)
Edi C.
DRYER WHIRLPOOL WGD4815EW0 Customer complaint not heat: math customer sypthon orering part for custoemr 12/21; ordrng 1 WPW10328463 (coil-valve) and 1 WPW10185981 (timer)
Edi C.
DRYER WHIRLPOOL WGD92HEFC0 "Customer complaint taking too long to dry: run diagnose test found air flow too low info customer to have vent check , dryer tested ok to manufactory specifics."
Oriale P.
WASHER WHIRLPOOL WFW7590FW0 "found door gasket not installed properly from factory causing clothing to get into drain pump, replaced bad pump & reinstalled door gasket, working ok. authorization # whysl00epl1"
Francis C.
WASHER WHIRLPOOL WFW75HEFW0 "complaing making noisy , found loose control panel and door not alignet , just reinstalled and adjusted , now its ok tested fine"
Jaime G.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 installed the new parts listed fridge ok
Francisco J.
WASHER MAYTAG MFW9700SQ1 reference # 7723705035the washer has a broken tub thats the reason that its leaking water and that it makes a loud noise customer says it was tripping the breaker i ran it in diagnostics and its not tripping the breaker while im here i called safety team and did the report .
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Onloy need to make adjustment on pump motor in order to function properly, Cycle the unit and all tested out ok."
Francis C.
DRYER WHIRLPOOL WED7590FW0 i just helping armando .not its ok
Ramon H.
RANGE WHIRLPOOL WFG525SOHZO replaced door working good
Robert S.
WASHER WHIRLPOOL WTW8000DW5 f5 e2 lid lock failure. lid lock will drop out during testing; ordrng 1 W10810403 (lid lock assy)
Chris Z.
OVEN WHIRLPOOL WFG505M0BS0 "replaced a seized gas valve,. now oven is oporational"
Ramon H.
OVEN WHIRLPOOL WFG515S0ES0 cx concerned temp was getting hot enough adjusted temp and calibrated tested working good
Sarkis M.
OVEN WHIRLPOOL WOS72EC0HS01 need sensor i called whrlpool to get double iabor they said we giv only for double oven; ordrng 1 W10859573 (sensor) and 1 2man (2man)
Raymond J.
RANGE JENN-AIR SSSNA "m/n and s/n not readable, cust say spk by self , disconnect spk mod and cust will use manually"
Chris Z.
RANGE SLIDE IN JENN-AIR JDS9860AAP burner head is cracked; ordrng 1 WP3403M075-10 (burnr-head)
Francisco J.
RANGE KITCHENAID KSGG700ESS1 the glass sent out was the wrong one i am here for the first time i will order the glass.; ordrng 1 W10902194 (glass-door)
Edi C.
WASHER MAYTAG MHW8200FC0 Customer complaint not working bad main board 12/20 am; ordrng 1 w11201292 (control)
Chris Z.
COMPACTOR WHIRLPOOL TU950QPXS needs the drawer assembly replaced; ordrng 1 WPW10451276 (container)
Raymond J.
MICROWAVE WHIRLPOOL WMH32519HZ1 "replaced faughty cap , mag, and diode. all test good"
Francisco J.
WASHER MAYTAG MAH9700AW ohmed out the motor and its 6.2 the ohms specifications says 11.6 so its off the motor isnt working and the board connectd to the motor they dont make the board anymore charging customer only for visit .also the pumop is old so it makes a loud noise louder than normal.
Jonathan H.
DISHWASHER IKEA IUD9750WS4 Unit needed fuse reset. Tested unit no further issues.
Pablo V.
WASHER WHIRLPOOL LAT8424AAE instruc customer abouth washer how it works
Larry G.
REFRIGERATOR KITCHENAID KRFC704FSS01 wires broken on heater tube. replaced and tested for ice maker fill.
Robert S.
REFRIGERATOR KITCHENAID KRFC704FSS01 helper complete
Pablo V.
WASHER WHIRLPOOL WFW94HEAW0 replace motor control board run test ok request completeddwpw
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "found door sagging and not allowing light to close, repaired and all test good"
Larry G.
DRYER WHIRLPOOL WGD4815EW2 replaced defective burner assembly and tested for heat. dryer heating ok
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "found door and handles are loosen, i made adjjustmenr and tghthen the handles to work appropriate all tested out ok."
Sarkis M.
OVEN KITCHENAID KEBS277DWH installed thrmst ckd working ok; ordrd 1 WP4450249 (thrmst-fix)
Chris Z.
DRYER WHIRLPOOL VGD6505GW0 unit wasnt heating due to a bad raident sensor and coils
Jorge A.
ICE MACHINE KITCHENAID KUIC15POZP0 Found unit not making ice per techline order sensor . installed new sensor and works fine now all tested out ok.
Ramon H.
WASHER MAYTAG MVWX655DW0 cx neeeds main control and lid lock..cx refuses service she has had to many repairs on this washer
Chris Z.
LAUNDRY CENTER MAYTAG MVWB725BW0 found no error codes.. cx seemed to be putting in too light of a load for washer to proporly calculate and wash normally
Edi C.
WASHER WHIRLPOOL GST9679PW3 customer complaint not spinning: found mechanisn customer declined reapir over 500
Ramon H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 replaced adapter per service pointer tested working good
Victor B.
REFRIGERATOR KITCHENAID KBSD612ESS00 replaced freezer led lights that were burn out now all lits
Robert S.
DRYER WHIRLPOOL WGD5300VW0 gas valve coils open after 15 minute run time part not on the truck; ordrng 1 279834 (2 coil gas valve set)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Not cooling not defrosting, ordering defrost control and main pcb...; ordrng 1 W10911770 (wire harness) and 1 W11174836 (control elect) and 1 wpw10225581 (bimetal)"
Pablo V.
WASHER MAYTAG MHW7000XG1 replace motro control and main run test cycle ok request completed
Jorge A.
REFRIGERATOR WHIRLPOOL KBFN402ESS01 InstLLED NEW ICEMAKER DUE TO THE OLD I.m. IT WAS BROKEN LEAKING FROM BOTTOM ALL TESTED OK.
Sarkis M.
REFRIGERATOR KITCHENAID KBFS20EVMS13 installed ice maker ckd working ok; ordrd 1 W10884390 (icemaker from unit)
Jaime G.
RANGE KITCHENAID KEBS207SSS04 found a fault code F6 E0 unit needed the manegers controlgave customer the estimate they will think about it
Jonathan H.
REFRIGERATOR KITCHENAID WRS571CIHZ01 Door now closes normally fixed door issue with shelf tested gasket no air leaks all tested ok.
Rose K.
DISHWASHER WHIRLPOOL WDTA50SAHV0 cust had control lock on
Enrique M.
REFRIGERATOR JENN-AIR JFC2290REP00 "Door not closing correctly, torn ref door gaskets, replaced ff doorv gaskets, left door hinmges and door mullion, tested working fine now....."
Chris Z.
DISHWASHER KITCHENAID KDTE704DBL0 readjusted gasket that came loose.. i didnt charge because this is under our warrenty previous repair was less that a year ago and had to do ith the same issue ..
Ramon H.
OVEN WHIRLPOOL WFG505M0BB2 x concerned popping noise coming from oven assured cx normal noise after ignitor starts up oven expands ...no further problems at this time; ordrng 1 dsW10888179 (bulb-light)
Raymond J.
RANGE WHIRLPOOL WEG515S0FS0 found glass door broken and multi parts needed; ordrng 1 W11219379 (door glass) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10481433 (nameplate) and 1 WPW10310922 (trim-vent) and 1 W10894130 (glass-door)
Raymond J.
MICROWAVE WHIRLPOOL WMH31017HS2 "found fan not working on low speed, chl and tested controls and all looked good. tried and fan now working, all test good"
Jonathan H.
RANGE MAYTAG n/a Replaced parts and tested unit no further issues sending back board.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "REPLACED ALL THREE LEDS.; used 1 WPW10515057 (LIGHT), 1 WPW10251076 (ICEMAKER), and 1 wpw10515057 (light) from stock"
Rose K.
WASHER MAYTAG MVWC565FW1 drain was going down to slow and water was being sucked back into the washer raised drain hose
Oriale P.
WASHER MAYTAG MVWB835DW3 "replaced main cntrl, ran test working ok."
Rose K.
WASHER MAYTAG MVWB765FW1 helper complete
Rose K.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 replaced ff door seal
Jorge A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Due to freezing in refrigeartor side I install sensor and control boardfor proper op.
Oriale P.
WASHER MAYTAG MVWB835DW4 "cust has no hot water comming in washer causing long wash times, advised cust washer working ok."
Enrique M.
REFRIGERATOR KITCHENAID KRFF300EWH01 "Refrigerator door is damaged at bottom hinge and need to be replaced, ordering door using authorization # khz2800mpl1; ordrng 1 LW10721540 (door)"
Robert S.
DRYER WHIRLPOOL MGDC465HW0 Door catch a bit tight lubed catch so door will close easier.
Chris Z.
WASHER MAYTAG MVWB765FW1 found that there was a access amount of soap suds left in washer and that shes not using HE detergent powder.. ran complete rapid wash cycle no errors.. no error codes were present before and after the diagnostics... determined it to be USER ERROR
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS00 not going into defrost and sometimes turns off- ordered main baord.; ordrng 1 WPW10675033 (cntrl-elec)
Chris Z.
WASHER WHIRLPOOL WTW4816FW2 REPLACED THER MAKESHIFT HOSE WTH A FACTORY EXTENSION AND NOW UNT CAN DRAIN PROPORLY
Chris Z.
WASHER MAYTAG MVWC565FW1 replaced dead computer with a new one and now unit powers up and ran a calibration and tested unit and passed with no error codes
Raymond J.
WASHER AMANA NTW4516FW2 "cust compl washer not finishing cycle, chk and tested washer, did not find any codes, recalibrated and all test good"
Rose K.
MICROWAVE MAYTAG MVWP575GW0 motor not connected reconnected motor works great now
Chris Z.
RANGE JENN-AIR JJW9430DDS units gaskets and toutch cntrl needs replacements; ordrng 1 WPW10658354 (gaskt-door) and 1 5765M491-60 (panl-cntrl)
Ramon H.
MICROWAVE WHIRLPOOL WML55011HS0 replaced interlock switches tested working good
Raymond J.
DRYER AMANA NGD4655EW2 "repair dryer door strike so door would stay closed, all test good. door open and close good"
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS01 asj door hench ckd ok
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS01 asj door hench ckd ok
Oriale P.
WASHER WHIRLPOOL PAV3300AWW "washer has bad transmission, will not spin, cust declined est"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "found unit cooling ok. but, i noticed frozen condensation in the freezer either caused by an air leak or moisture excess. had removed it and adjusted air flow controls checked for door seals to be ok"
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 found friges left hand switch open tryed to removed and it was glued to the liner called tech. support and spoke to BRUCE then to KURTworked on the switch and it came out in pieces with out harness. harness remained behind burried on insulation i couls not pull it out so this was qualified as a non repairable unit
Robert S.
WASHER WHIRLPOOL MVWC565FW1 Hot water valve will not open fully and drips when not in use. Closed hot water valve to prevent flooding.; ordrng 1 W11038689 (inlet valve assembly)
Sarkis M.
WASHER WHIRLPOOL WTW5000DW1 need board not fellingwater all the time; ordrng 1 W11116590 (board)
Sarkis M.
DRYER WHIRLPOOL WGD4815EW2 need door seal; ordrng 1 279980 (box) and 1 W10861521 (seal-door)
Robert S.
DISHWASHER WHIRLPOOL WDF520PADM7 Control panel lights but nothing running. Opened outer door and found control and inner panel cockroach infested. Called the trade partner team to notate condition.
Victor B.
DISPOSAL WHIRLPOOL KRFC704FSS01 user interface at front turn water on by itlself and manuel after getting water stay on for a few more seconds. ordered main board UI and both valves for in case they get burn.; ordrng 1 W11099565 (main board) and 1 W11330487 (user interface) and 1 W10865826 (valve) and 1 W11194380 (valve inside)
Jorge A.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 installe new door due to old door it was leaking from the bottom all rust. all tested out ok.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 i was helper
Jonathan H.
RANGE JENN-AIR JGRP430WP02 Replaced controls and blower assembly tested unit no further issues all tested ok. If any further problems customer will contact jennair customer care.
Ramon H.
DRYER WHIRLPOOL WGD7000DW3 cx was hearing normal noise from dryer ..no problems at this time ...ran on differant cycles just to make sure
Ramon H.
WASHER WHIRLPOOL n/a cx was concerned washer leaving streaks on clothes explained to cx not to overload washe ...and is cx uses on bedding normal
Robert S.
RANGE JENN-AIR JGRP430WP02 replaced the range kickplate.
Francisco J.
FREEZER WHIRLPOOL KSSC42QMS01 cleaned out the condensor coils they were dirty and that was casuing the comprssor to over heat it should be working properly now .
Oriale P.
WASHER MAYTAG MHW5500FW1 "found frozen drain pump motor, replaced pump. ran test working ok.; used 1 WPW10605427 (drain pump) from stock"
Jonathan H.
DISHWASHER KITCHENAID KUDS01FLSS6 Replaced fuse tested unit no further issues with repairs all tested ok.
Larry G.
WASHER MAYTAG MVWC350AW1 leaking from inside customers wall. needs to call plumber.checked washer and washer is working ok and not leaking.
Enrique M.
DISHWASHER WHIRLPOOL KDTE104DWH0 "Broken track slides, replaced left and right tracks using S-CODE S22916 to cover parts and labor.; ordrng 1 W11259786 (track) and 1"
Raymond J.
DISHWASHER JENN-AIR JDTSS244GP0 "replaced broken upper rails and upper spray arm, all test good"
Jaime G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 found a noisey damper control had it ordered; ordrng 1 WPW10594330 (damper)
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 FF DOOR STOPPER RUB THE HINGE WHEN OPENS.FIXED STOPPER NO MORE SQUIKY NOISE
Ramon H.
DISHWASHER WHIRLPOOL KDFE104DWH2 cx concerned not dryimng dishes properly ...told cx to use rinse and and tested heater working good
Sarkis M.
REFRIGERATOR WHIRLPOOL JCD2389GES installed def heater it might need def timer but part not availble
Ramon H.
DISHWASHER IKEA IUD9750WS4 cx needs main control and panel control...psp parts per jermey cx wishes to proceede; ordrng 1 W10243228 (panel-cntl) and 1 WPW10285180 (control)
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM5 clean drain pump run test drain ok request completed
Francis C.
WASHER MAYTAG MVWC400XW4 "found bad actuator and main control electronic , custumer refused repaired , just bchatging 109.95."
Sarkis M.
DRYER WHIRLPOOL LG7801XSN1 clean o ring ckd working ok
Oriale P.
WASHER WHIRLPOOL MHWE300VF00 "found f-22 door lock error , removed door lock reinstalled unit now working ok. advise cust working now 30 days if not working part#WPW1025348
Edi C.
WASHER WHIRLPOOL WTW4950XW3 "use double labor aautho## wi02000el2 , found bad gearcase ordering part for customer; ordrng 1 W11035747 (gearcase)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "I CHECKED WITH THE LIGHT AND GOGLES NO SIGN OF UV, ISOLATE PER TECH SUPPORT, LOW SIDE LOOSE THE PRESSURE RIGHT AWAY, IT GOT 700 GRAIN LOW WHEN I TURNED VACCUM PUMP.PER TECH SUPPORT WHIRLPOOL WILL CONTACT CUSTOMER."
Enrique M.
FREEZER KITCHENAID WRS325FNAM01 "Frost in the freezer, found freezer door not closing correctly, adjusted door and gasket using authorization #khy6xhyepl1"
Pablo V.
WASHER MAYTAG MVWX500XW0 replace water valve and actuator run test ok request completed
Larry G.
WASHER MAYTAG MHW5500FW1 f8-e3....f5-e2..checked air dome and air dome hose for correct operation.made sure aire dome hose is sercured and tight. ran 2 test cycles for normal operation.also checked door lock.washer is working ok.
Francisco J.
MICROWAVE KITCHENAID KMHS120ESS5 replaced the baord to the microwave and it is working properly now the light would not turn off and it is now .the baord was the problem.
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Checked range for gas leak. Found small leak at shut off valve from wall to flex line connection and can't be tightened further.
Francis C.
DRYER WHIRLPOOL WHD3090GW0 "the dryer does not turn on , i checked the unit and found that its not receiving the correct volts and i let the custumer know that he needs an electrician. need 240volts ."
Francis C.
DRYER WHIRLPOOL WHD3090GW0 "the dryer does not turn on , i checked the unit and found that its not receiving the correct volts and i let the custumer know that he needs an electrician. need 240volts ."
Jonathan H.
DRYER WHIRLPOOL WGD92HEFU1 Splayed motor assembly and bearings. Noise still persists looks like it comes from the chassis area as I adjust the feet it comes and goes. I informed customer this was either dropped prior to purchasing or possibly during the installation it's happening on the bottom left. No more parts can be installed on it motor is new bearings new. If customer wants they can contact customer care for 2nd op ion. They are extremely upset that unit is having issue and are not happy at all that their units bringer ice. They want replacement I explained they can contact customer care for further options.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS342FIAW02 "Not dispensing ice intermittently, dispenser is working fine now but drive shaft is worn out and does not always work, customer wants to use it as is for now and will buy new unit... 90 day warr."
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 evap. ice up put on test mode heater got hot ordered control board and tehrmistor hardness.; ordrng 1 W11190849 (control board) and 1 W10911770 (evap. hardness)
Pablo V.
DISHWASHER KITCHENAID KDTM354DSS4 replace control and consol run test ok request completed authorization # khwza00epl1
Jorge A.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found freezer ice over in evaporator in order to fixed , I need to install motor assy. and mother board and the board is under S CODE per Jeremy."
Larry G.
DRYER WHIRLPOOL WGD75HEFW0 replaced coil valve and tested for heat. dryer working ok; used 1 279834 (COIL-VALVE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 i found nothing frozen per male chris saw food frozen i replaced the parts that CZ ordered
Jaime G.
REFRIGERATOR KITCHENAID KRBX109EWH00 installed the new compressor which would make a loud bangging cluncking noise
Rose K.
DRYER MAYTAG MGDX655DW2 ignigtor was not connected fix ignigtor work good now
Ramon H.
KITCHEN WHIRLPOOL n/a cx needs heater replaced; ordrng 1 W10518394 (heater)
Ramon H.
MICROWAVE WHIRLPOOL K0CE500ESS05 fan making noise need to replace...cx calling whirpool to get parts adjustment; ordrng 1 W10838964 (motor-fan) and 1 ovendolly
Raymond J.
DISHWASHER KITCHENAID KDFE104DSS5 did not recieve correct sump part has been ordered; ordrng 1 W11085683 (pump&motor) and 1 W11084330 (cntrl-elec)
Rose K.
OVEN MAYTAG MEW9530FZ03 ordered new covection fan motor; ordrng 1 W10860984 (motor-fan) and 1 ovendolly and 1 W10841692 (cntrl-elec)
Jonathan H.
OVEN WHIRLPOOL WFE745H0FS1 Replaced control. Unit had 120 but not 240 missing l1 leg. Also the cord was reversed. Fixed cord but they need electrician.
Edi C.
OVEN WHIRLPOOL KEBU107SSS03 helper complete
Francisco J.
OVEN WHIRLPOOL KEBU107SSS03 replaced the boards the oven is working properly now .
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 ice cube stuck in ice maker-removed and tested for correct operation. check water dispenser and is working ok.
Rose K.
MICROWAVE JENN-AIR JMW2430DS01 breaker was tripped reset breaker
Jonathan H.
MICROWAVE JENN-AIR JMW2427WB01 Unit also needs fan ordering board and fan will return next week for service. ; ordrng 1 W10838964 (motor-fan) and 1 WPW10350780 (cntrl-elec)
Pablo V.
DISHWASHER AMANA ADB1400AGW1 customer want a second opinion; schdld next appmnt for 12/21 FRI !
Pablo V.
WASHER WHIRLPOOL WFW9050XW00 found bad door boot and clogged drain clean pump; ordrng 1 WPW10381562 (bellow)
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 replaced the evaporator defrost sensor and tested thru diagnostics.
Ramon H.
WASHER MAYTAG MVWB765FW2 cx overloading washer explained to cx how washer works
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 replaced the evaporator and condenser fan motors
Larry G.
REFRIGERATOR KITCHENAID KRFF507ESS00 door flap sticking.needs replacement.; ordrng 1 W10806457 (rail-mulln)
Jaime G.
MICROWAVE WHIRLPOOL WMH53521HZ2 found microwave working normal after testing i could not find and or duplicate
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "No ice production, replaced the ice maker and cycled tetsted..; used 1 W10882923 (ice maker) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 water leaking from the rear of filter head ordering the reservoir.; ordrng 1 W10753488 (reservoir)
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 leveled refer door. check over for normal operation.
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 adjust freezer door seal at right upper corner.and checked for correct seal.
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Installed all these parts due to ice over in fresh food section , i had to thaw all the ice from the evaporator and then parts has been installed."
Oriale P.
WASHER MAYTAG MHWE200XW00 removed pieces of clothing stuck inside drain pump. ran test working ok.
Chris Z.
RANGE WHIRLPOOL WFG505M0BS3 units lower gasket need to be replaced as well as the toutch interface due to stuck butoon errors; ordrng 1 5765M491-60 (panl-cntrl) and 1 WPW10658354 (gaskt-door)
Chris Z.
RANGE WHIRLPOOL WFG525S0HZ0 tested unit and cntrl was too tight onto panel so i loosened it up and now i am not reciveing the error code any more
Edi C.
WASHER WHIRLPOOL WTW4950XW3 "Customer complaint not working : run diagnose test found error codes for long fill , checked water faucets found hot water off therefore no water wa coming in put it back on re run diagnose test washer fill all components tested ok to manufactory specifics"
Jaime G.
DISHWASHER JENN-AIR JDB4000AWS installed the new panel and unit worked ok
Pablo V.
DRYER MAYTAG MGDX655DW1 replacce tco and sensor run test heat ok request completed
Francisco J.
REFRIGERATOR AMANA AFI2539ERM00 i was going to order parts but the model number does not match i called assurian and they said to not work on it that the customer has to call them.
Victor B.
FREEZER MAYTAG MBR2258XES3 "mhw2ahwep1not going into defrost, evap. fan not working either, ordered fan, by-metal and main board, drain is ice up; ordrng 1 W11024089 (motor-evap) and 1 WPW10503278 (main board) and 1 WPW10290745 (harns-wire)"
Pablo V.
DISHWASHER WHIRLPOOL WDT780SAEM1 run full test no problem found instruc customer to do cleaning cycle every 30 days found mold doo to not doing any cleaning fill wash draing heat ok request completed
Chris Z.
RANGE WHIRLPOOL WFG505M0BS3 units lower gasket need to be replaced as well as the toutch interface due to stuck butoon errors; ordrng 1 5765M491-60 (panl-cntrl) and 1 WPW10658354 (gaskt-door)
Enrique M.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Freezing in the refrigerator section, not dispensing water, found and replaced broken air diffuser flapper, defrosted water recervoir and tested, water and ice dispensing normal now...."
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW0 Unit needs new controls f6e2 replaced controls but unit needs to have the vent cleaned. Says check vent after 3 mins.
Jonathan H.
LAUNDRY CENTER MAYTAG MVWC565FW1 Cold water not running properly at the faucet and causing the rinse and spin cycle to end early without fully spinning out. Once they fix water line they will have proper water flow and unit will finish cycle complexly.
Jonathan H.
RANGE WHIRLPOOL WEG745H0FS0 Customer made appt before unit was out of warranty called trade partner regarding policy adjustment number. Ordering orifice and caps. Whz5mhzempl1; ordrng 1 W10552125 (holder-orf) and 1 W11161846 and 1 WPW10256025 (burnr-head)
Jaime G.
WASHER WHIRLPOOL WTW4816FW1 found washer not switching from wash to spin so i had the actuator repaced; used 1 W10913953 (SHIFTER) from stock
Rose K.
DRYER WHIRLPOOL WGD5300VW0 ordered new door switch; ordrng 1 WP3406107 (switch-dor)
Rose K.
MICROWAVE WHIRLPOOL CAE2795FQ0 water comming in was hitting the tub ring and spilling over raised the front of the washer to push basket back
Larry G.
WASHER MAYTAG MVWB835DW0 "f0-e3,,worn washplate and gearcase shaft. will pick up gearcsae from marcone in southgate; ordrng 1 W10902814 (washplate)"
Francis C.
RANGE WHIRLPOOL WEG515S0FS0 "installed new control panel , now its ok tested fine , still under factory warranty ."
Rose K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "ordered new drain hoses; ordrng 1 W10878507 (hose-fill) and 1 3385556 (hose-drain) and 1 8269144 (hose,drain)"
Pablo V.
WASHER WHIRLPOOL WFW7590FW0 found loose dispenser installl back in place run test ok rrequest completed
Chris Z.
M/W OTR WHIRLPOOL WMH31017HW REPLACED DEFECTIVE DOOR SWTCHES AND THE BLOWN FUSE AND NOW UNIIT OPORATES WTHOUT BLOWING FUSES
Pablo V.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 install name tag and plugs request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 freezer handle was very loose-tightened handle.
Larry G.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ00 replaced timer and defrost thermostat. turned to normal setting. refer starting to cool.
Pablo V.
RANGE WHIRLPOOL WEG515S0FS0 replace panel request completed
Jaime G.
REFRIGERATOR IKEA IK8FXNGFDM00 FOUND A LEAK FRIDGE NOT COOLING AT ALLORDERED PARTS; ordrng 1 W10836706 (EVAP) and 1 WPW10507886 (COMP)
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 ff door very low raized up now is even.
Edi C.
DRYER WHIRLPOOL LGB6000PQ0 Customer complaint not heat : found bad gas coils replaced them run diagnose test all component tested ok to manufactory specifics.; used 1 279834 (COIL-VALVE) from stock
Chris Z.
WASHER AMANA NTW4516FW3 REPLACED THE DEAD CNTRL BOARD AND CALBRATED UNIT AND TESTED IT AND PASSED TEST WITH NO ISSUES..
Ramon H.
OVEN KITCHENAID KODE500ESS03 calibrated oven tested and working good
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found build up on center mullion and condensation in fzr called tech after disconnect condenser fan. could not be repaired per tech linesr 772710812
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS01 "repalced door, and control now dispencer not working water on auto work but not from paddle-ordered board.; ordrng 1 W11115331 (panel-ui)"
Jaime G.
DRYER-ELECTRIC WHIRLPOOL WED7590FW1 found dryers door switch harness connected but not pushed all the way reconnected it and secured it dryer worked ok
Raymond J.
REFRIGERATOR KITCHENAID KRSC503ESS00 "found ice maker mullion and not able to complete a full cycle, repaired all test good"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Water dripping due to moistute accumulation, adjusted door and gasket, leveled unit and instructed,reoccurent problem under warr."
Enrique M.
REFRIGERATOR JENN-AIR JFX2597AEP0 "Leaking water, torn door gaskets, replaced the water valve that was leaking and ref door gaskets."
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 installed the harness to the refrigerator the unit is working properly now request completed .
Jonathan H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Unit had no connection from harness at the million heater. Removed and reconnected harness fixed connection issue tested wiring. No further issues n
Jonathan H.
DRYER MAYTAG MGDC215EW2 Door switch was stuck not allowing unit to start. Opened up unit tested door switched fixed contact all tested fine after.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 found bad door need to be replace; ordrng 1 LW10433608 (dor-fip ms)
Francis C.
REFRIGERATOR MAYTAG MFI2269DRM01 "complaing fridge doesnt make ice , found bad water filter , custumer need to replaced , i ran a cycle test and icemaker working ok , tested fine , using use crm/sr # 7723694798."
Robert S.
DISHWASHER WHIRLPOOL WDF520PADM7 Found debris caught in pump impeller removed the debris and tested operation.
Jaime G.
DISHWASHER WHIRLPOOL WDF310PAAW5 found dishwasher washing the right amount of water comes in but it has a very ratten eggs smelcustomer using enviromental friendly detergenti sugested to use white vinager and to replace his actual detergent
Enrique M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS00 All three gaskats are torn and need to be replaced ordering door gaskats.; ordrng 2 W10443241 (gaskat)s and 1 w10571967 (gaskat)
Francis C.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "found temperature setting wrong , just readjusted , also door seal ffc loose , just readjusted as well , all component working on a good condition , setting will be ative on 24hrs"
Chris Z.
OVEN WHIRLPOOL GBS307PRS01 REPLACED BAD LATCH ASSEMBLY THAT HAD A BAD SWITCH WITH A NEW ONE
Rose K.
DISHWASHER KITCHENAID KDFE104DSS5 cleared air gap draining good now
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW00 order parst due to noisy diffuser and also the control boarfd. did some adjustment on doors.; ordrng 1 W11164593 (diffuser) and 1 W11035841 (cntrl-elec)
Edi C.
WASHER WHIRLPOOL WFW9600TW00 Customer complaint f20 : found bad flow meter replaced it run diagnose test all components tested ok manufactory specifics.
Robert S.
MICROWAVE JENN-AIR JMW3430WB01 Replaced the control panel assembly sent out to customer.
Pablo V.
DRYER MAYTAG MGD5100DW1 replace hinge test ok request completed
Rose K.
WASHER MAYTAG MVWX655DW0 replaced wash plate
Jaime G.
REFRIGERATOR KITCHENAID KBSD606ESS00 found unit coming back from a period of not cooling found vent in the freezer blocked by some plastic bags blocking had them removed
Larry G.
OVEN WHIRLPOOL CGS1740ADH oven not igniting correctly. taking long time to get to temperature. poping noise.replaced weak ignitor and tested bake for correct temperature.; used 1 12400035 (IGNITER KIT) from stock
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found unit is not making ice due to problem with valve and main board need to order parts; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
Jonathan H.
OVEN KITCHENAID KSGG700ESS1 Unit needed the igniter adjusted. Not igniting any gas flow due to improper install of igniter. Tested unit it ignited on first try each time.
Larry G.
DRYER MAYTAG MGDB835DC4 f2-e1...lights flashing/time juming around... ran test mode and reseat connections at main control and ui.. tested for correct operation.
Rose K.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 ordered new lights; ordrng 1 WPW10515058 (light) and 1 WPW10515057 (light)
Larry G.
OVEN WHIRLPOOL WEG750H0HV time and date wont stay on screen.; schdld next appmnt for 12/19 WED !
Jonathan H.
M/W HOOD WHIRLPOOL WMH53520CS0 "Unit had bad fuse and bad switches removed and tested and found where the repairs went wrong fixed switches and tested unit. Psp parts. ; used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), 1 W10727360 (SWITCH), and 1 WPM0805101 (FUSE 20A) from stock"
Raymond J.
REFRIGERATOR KITCHENAID KSSO42QTX04 "found i build up under crush bin,cleaned crusher bin and auger"
Jorge A.
DISHWASHER MAYTAG 76787 cancell again
Jonathan H.
REFRIGERATOR KITCHENAID KSSO48QTB02 Unit needs new pboard will return Friday to finish repairs JH only. ; ordrng 1 W10789107 (cntrl-elec)
Francis C.
DISHWASHER KITCHENAID KDTE334GPS0 "complaing door not aligning , found un even front legs , just adjusted and aligned , also i ran a test cycle and not code been show , after door aligned , not water leak been present , unit working ok tested fine ."
Rose K.
DRYER MAYTAG MGDB835DW0 replaced main control
Jaime G.
RANGE-GAS KITCHENAID KGRS505XSS05 \'HAD INSTALLED NEW GAS-VALVESAPPROVAL # KHWS300EPL1
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 ice maker just going and going not stpping to cal for water-repalced ice maker it got water i told female about the short water line at back to put longer.; used 1 W10884390 (ICEMAKER) from stock
Larry G.
WASHER MAYTAG MVWB835DW0 repaired broken white wire at pump and recalibrated check for pump operation.
Chris Z.
REFRIGERATOR MAYTAG MSC21C6MFZ ALIGHNED THE WATER SPOUT WITH THE PANEM THAT WAS CAUSING THE ISSUE
Robert S.
OVEN AMANA AGR5330BAW3 Replaced the oven door gasket.
Jaime G.
COMPACTOR WHIRLPOOL KTTS505ESS0 found the opening pedal off its place had it repositioned it then unit work normal
Rose K.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 summited for product exchange sr number 7723713115 877 281 6768
Rose K.
OVEN KITCHENAID KFGS530ESS2 replaced temp sensor
Sarkis M.
REFRIGERATOR JENN-AIR JFFCC72EFP00 installed penle-ui & main board steel not working need refg left door wt water & ice desp interior wiing problem customer req me only; ordrng 1 W10849513 (dor-fip) and 1 W11087492 (switch)
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Error code f9 e1 long drain. Pullled the pump filter and removed debris. Performed auto test mode to check drain flow to drain.
Sarkis M.
DISHWASHER WHIRLPOOL KDTE204EWH1 dishwasher not draing cleand drain pump ckd working ok
Pablo V.
DRYER AMANA NGD4600YQ0 replace timer run test ok heat all cycle ok reuqest completed
Chris Z.
DISHWASHER MAYTAG MDB4949SHZ0 REPLACED CONTRL THAT WAS ACTNG INTERMITTENTLY AND TURNING UNIT ON AND RUNNIING BY IITSSELF
Francis C.
REFRIGERATOR WHIRLPOOL WRV996FDEM00 "found leaking water and frost on back of the icemaker cuasing poor air going , just ordering adater fan kit , i call whirpool and and they gave me rs number 7723703858 .; ordrng 1 W10864518 (adapter)"
Robert S.
MICROWAVE WHIRLPOOL WMH76719CS1 replaced the interlock and interlock switches. Tested operation.
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "ice container strip-send one.,i showed to female how to replace it, no need to come.; ordrng 1 WPW10347093ds (ice container)"
Ramon H.
WASHER MAYTAG MVWB765FW2 cx concerned they had a clancking noise on agaitation...tested with and without clothes working normal....
Enrique M.
REFRIGERATOR MAYTAG MRT118FFFH00 "Not cooling and frosted up, replaced the evaporator fan kit, sealed gaps with silicone, cleared drain and tested..; used 1 W10916494 (BLADE-FAN) from stock"
Raymond J.
REFRIGERATOR KITCHENAID KBFS20ECMS00 found freezer not sealing due to faughty door. the door seal has been replaced twice but its the door itself that needs replacing. cust says they will contact whirlpool about coverage.
Jonathan H.
DISHWASHER WHIRLPOOL KUDS30IVBL4 Replaced drain hose no more leaks all tested ok. No charge for service charge due to fact they just had service although it's separate issue we waived 109.95
Ramon H.
DRYER WHIRLPOOL WGD9470WW2 cx has noise coming from vent area...cx needs to clean vent
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Not dispensing ice, found ice cubes refrozen in the ice bin jamming ice dispensing, cleared ice from ice container and ice chute, tested working fine.."
Edi C.
DRYER-GAS WHIRLPOOL WGD75HEFW0 Customer complaint keep shutiing off: found bad vent reconnected back in place info customer of bad vent run diagnose test all componenst tested ok to manufactory specifics.
Robert S.
WASHER MAYTAG MVWC565FW1 Washer unplugged upon arrival. Reconnected the washer found no error codes. Performed manual test machine passed. Performed automatic test machine passed. Recalibrated the washer and tried normal cycle also.
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADM7 found dishwasher working normal enough water comes in and water it being moved insideran the diagnostics and unit passed
Larry G.
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 they moved unit to # 515...replaced pump and checked for leaks.left part on top of washer
Edi C.
DISHWASHER WHIRLPOOL WDT720PADW2 Customer complaint not water: found bad pump&motor ordering part for customer return day 12/28; ordrng 1 WPW10671941 (pump&motor)
Jorge A.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Found unit with no freon, Check for leaking and no found no leaks at this moment, i suspected in fresh food evap. put 4.6 oz freon . need to order parts and more troubleshooting also ask 2 man helper JH if is possible.; ordrng 1 W10552972 (evaporator) and 1 W10858096 (slide) and 1 2306117 (slide) and 1 2306116 (slide)"
Francisco J.
MICROWAVE KITCHENAID KCMS2055SSS1 "sr#7723652881 i tried the microwave and i could not reenact the problem,green beans ,grapes ,butter may cause arching carrots and grean peppers because of magnesium or iron.i check the polarity of the outlet everything checked out okay."
Victor B.
M/W HOOD WHIRLPOOL WMH31017HS2 finished helper job
Ramon H.
M/W HOOD WHIRLPOOL WMH31017HS2 replaced motor tested working good
Rose K.
FREEZER KITCHENAID KFIS29PBMS00 has sealed system leak needs both evaps and compressor part under warrenty labor not covered declined estmate
Ramon H.
WASHER MAYTAG MHW8200FW0 cx concerned washr saying on after cycle recalibrtaed and tested working good
Robert S.
REFRIGERATOR KITCHENAID KRFF507ESS01 replaced the refrigerator section evaporator harness and main control board
Edi C.
WASHER WHIRLPOOL WGT4027EW1 Customer complaint lint on washer: remove agitator cleaned run diagnose test wahser drain and spin not water backing insided washer all componentst tested ok to manufactory specifics.
Francisco J.
DISHWASHER WHIRLPOOL WDT710PAYW6 The dishwasher is working properly the air gap is clogged up she says other techs have been here before and the dishwasher still does not drain customer needs to change out that airgap .i tested the dishwasher and its working properly
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed these parts due to noisy diffuser. After these parts been installe all works fine.