Local Reviews
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Jonathan H.
WASHER MAYTAG MVWB865GW0 f9e1 error code drain issue i ran unit they had stuck pump ran again tested and clearedcode no frutehr issues impellar gets 120 all tested ok q1q2 no no signature covd 29 protcol if callback order drain pump assm. W10876600
Francisco J.
WASHER MAYTAG MED3500FW1 spoke to rafael seems like this unit belongs to level another management company they need to schedule if something is wrong but for not the dryer and washer inside this unit are working properly
Edi C.
OVEN WALL KITCHENAID KMBD104GSS00 Customer complaint not heating : run diagnose test all componets ok to manufactory specifics. info customer if door not closing correctly wont work unit missing installation screws the whole unit moving and door touching cabinets wont let it close q1nq2n no signature per covid19
Robert S.
FREEZER WHIRLPOOL WRS325SDHZ05 Q1 no Q2 no. no signiature due to covid-19. Customer had the refrigerator replaced.
Raymond J.
WASHER MAYTAG MVWX655DW1 "tech chk washer and found leving legs uneven tech repaired, all test good.q1- no q2- nono sign due to cv-19"
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 o. No signiature due to covid-19. Replaced the main control now oven cavity light will remain lit.
Jonathan H.
WASHER MAYTAG MHW3505FW0 replaced parst went to office to get board and door lock assembly unit stacked replaced parst use autho autho - mr25t00xl2q1q2 no no sig tcovid 19 protocol
Rose K.
DISHWASHER KITCHENAID KDTM354DSS5 ordered new main control and ui board Q1NO Q2NO NO SIGN COVID 19; ordrng 1 W11368631 (control) and 1 W10803367 (panel-cntl)
Edi C.
DISHWASHER KITCHENAID KUDI02FRSS1 Customer complaint door falling down: found broken links customer declined estiamte q1nq2n no siganture per covid19
Sarkis M.
REFRIGERATOR KITCHENAID KBSD602ESS01 authorization # kr1so00fpl1 q1 no q2 no no sing c 19 orderd led and board; ordrng 14 W11462342 (modul led)s and 1 W10830288 (cntrl-elec)
Larry G.
WASHER MAYTAG MAV9600EWW q1no q2no--no sign covid-19----motor cutting out during spin..
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a UNIT NEEDS NEW SLIDES ORDERING PARST SETTING UP ASAP APPT; ordrng 2 WPW10120018 (SLIDES)s
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i indtalled 2 parts for proper funbction all tested out ok"
Rose K.
REFRIGERATOR WHIRLPOOL KRSC503ESS ORDERED NEW MAIN CONTROL AND FAN HOUSING; ordrng 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec) and 1 W11033168 (harns-wire)
Edi C.
WASHER MAYTAG MVWC565FW2 Custoemr complaint not working : replaced main control board for customer all componets ok to mnaufactory specifics. q1nq2n no signature per covid19
Sarkis M.
OVEN WHIRLPOOL WOS51EC0AS03 "q1 no q2 no no sist c 19 orderd thimst-fix --auth#wr1fb00xl2; ordrng 1 WP4449751 (thrmst-fix) and 1 W10545255 (safty thermostat), used 1 W10545255 (thermostal) from stock"
Jorge A.
OVEN WHIRLPOOL WEG750H0HZ0 "q1-no,q2 -no, no sign due to covid 19, i installed new ignitor per techline ue to intermittent on/off so far all tested out ok."
Rose K.
REFRIGERATOR KITCHENAID KFCS22EVMS5 replaced filter head Q1NO Q2NO NO SIGN COVID 19
Ramon H.
WASHER MAYTAG MVWB835DW5 cx need basket and tub; ordrng 1 W10811960 (spin basket) and 1 W11219115 (tub) and 1 W10909670 (nut-spaner)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 the fridge has white small spots substance on some ice cubes its not the fridge i checked the dispensor and the ice maker its all plastic and it cant produce no substanceq1.noq2.nono signature due to covid19
Larry G.
DRYER WHIRLPOOL MGD8630HW q1no-q2no---no sign covid-19--replaced defective i.gnitor and tested for heat; used 1 279311 (IGNITOR) from stock
Francis C.
WASHER WHIRLPOOL WTW8500DC5 "Complaint not getting cold water , found bad ui console showing error code F2E1 ordering part .; ordrng 1 W11095624 (Console)"
Sarkis M.
DRYER WHIRLPOOL WED4850HW0 q1 no q2 no no sing c19 installed door switch ckd working ok; used 1 WP3406107 (SWITCH-DOR) from stock
Robert S.
WASHER WHIRLPOOL WFW6620HC0 Q! no Q2 no. No signiature due to covid-19. Complaint cust will get pf errors i n the display and sometimes washer is down to 1 minute and does nothing for upto a half an hour. Also clothes come out wet at end of cycle.; ordrng 1 W11322905 (cntrl-elec) and 1 W11322905 (user interface) and 1 secondman (second man) and 1 ovendolly (oven dolly)
Sarkis M.
REFRIGERATOR IKEA IX7DDEXDSM00 q1 no q2 no no sing c19 repar frezeer ckd ok
Pablo V.
WASHER AMANA NTW4516FW3 found bad control replace control request completed Q1no Q2 no no sign covid 19
Raymond J.
OVEN WHIRLPOOL WOS51EC0AW "tech found faughty fuse , q1-no q2-nono sigh due to cv 19; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 2NDTECH (2ND TECH)"
Francisco J.
WASHER MAYTAG MVWX655DW1 "need gearcase its leaking oil and i replaced the cam q1.noq2.nono signature due to covid 19; ordrng 1 W11035751 (gearcase), used 1 W10721967 (CAM) from stock"
Robert S.
DISHWASHER KITCHENAID KDTM354DSS4 Q1 no Q2 NO. No signiature due to covid-19. Replaced the left side rack adjuster.
Jonathan H.
REFRIGERATOR GLADIATOR GARF30FDGB00 seperate issue from last visit gasket needed to be heated and relaigned it was warped not allowing unit to cool properly fixed issue tested unit no further issues all tested ok
Jonathan H.
MICROWAVE WHIRLPOOL KMBP100ESS01 q1q2 no if parts come in sooner please schdule sooner appt. ordering mag and inverter covering parts psp ordering parts now will retun next week for service uninstalling and will have drop cloth for service ; ordrng 1 W10217711 (inverter) and 1 W11346197 (magntron) and 1 dolly (dolly)
Chris Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaceed panel due to rusing Q1: noQ2: no no signature due to covid-19
Rose K.
REFRIGERATOR KITCHENAID KBSD608ESS01 replace main control and dispensor board q1no q2no no sign covid 19
Sarkis M.
RANGE WHIRLPOOL JGRP430WP01 i was helper
Jorge A.
REFRIGERATOR WHIRLPOOL GI6FARXXB06 "q1-no,q2-no, no sign due to covid19, i adjusted the feet in order to wrohk correctly all tested out ok"
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 AUTHO - KR1Q5R1NL2 replaceddoor tested unit no furtehr issues
Francisco J.
RANGE-GAS WHIRLPOOL WFG505M0BS3 the light bulb and ocket and cntrl will be replaced q1.noq2.nono signature due to covid19; ordrng 1 W10856866 (socket) and 1 W10888179 (bulb) and 1 W11126814 (cntrl)
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 tech opened ui control and found bugs in electronics causing to fail. not covered under warranty.q1-no q2-nono sign due to cv 19
Rose K.
OVEN WHIRLPOOL WOS51EC0HS01 ORDERED NEW APPLIANCE MANGER AND BLOWER; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec)
Rose K.
OVEN WHIRLPOOL GBS307PRS01 replaced fuse working good at this time q1no q2 no no sign covid19
Francis C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed part , now it’s working ok tested fine ."
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx needs main and sump; ordrng 1 W11120155 (control-elect) and 1 W11178672 (pump&motor)
Rose K.
HOOD KITCHENAID KVUB600DSS3 REPLACED DISPLAY BOARD Q1NO Q2NO NO SIGN COVID 19
Robert S.
WASHER MAYTAG MVWC415EW1 Q1 no Q2 no. No signiature due to covid-19. Replaced the drain pump and tested operation.
Ramon H.
WASHER MAYTAG MVWB765FW3 cx had a stuck water valve un clogged and tested working good THIS IS NOT THE SAME ISSUE
Jonathan H.
REFRIGERATOR WHIRLPOOL JFC2290REP00 Q1Q2 NO NO SIGNATURE PROTOCOL COVID 19replaced patrst tested unit no elaks all tested ok 5.2 oz freonJR1CS00LL2
Sarkis M.
DISHWASHER WHIRLPOOL WDF130PAHW1 q1 no q2 no no sing c 19 need cntr-l elec; ordrng 1 W11090955 (console) and 1 W11367637 (cntrl-elec) and 1 WPW10274884 (door latch)
Pablo V.
WASHER MAYTAG MLG22PRAWW0 found durty flame sensor clean test ok request completed instruc customer about cleaning sensor unit runing on propane Q1no Q2no nosign covid19 nowarranty unit the change to natural gas
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Q1 no Q2 no. No signiature due to covid-19. Sweating and leaking behind dispenser false wall ordering the door.; ordrng 1 W11436980 (door) and 1 WPW10402180 (trim) and 1 WPW10577864 (door-ice)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 the fridge needs a fan its weak and not turning properly .q1.noq2.nono ignature due to covid19; schdld next appmnt for 7/2 THU !
Jorge A.
WASHER WHIRLPOOL WTW5000DW1 "q1-no, q2-no, no sign due to covid 19,, need to comeback with 2 techs.; ordrng 1 W10752283 (washplaste 106.72) and 1 W10752719 (basket 282.74) and 1 W10528947 (hub 26.16) and 1 W11283592 (motor 194.38) and 1 W11035751 (gearcase) and 1 W10913953 (actuator) and 1 W10752283 (washplate) and 1 W10528947 (hub) and 2 man (man)s"
Jorge A.
DISHWASHER KITCHENAID KDTM504EPA2 "q1-no,q23-no, no sign due to covid 19, i reset the computer for proper function all tetsted out ok."
Jorge A.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "q1-no,q2-no, no sign due to covid 19, i clean the water pan per techline is we have to do."
Larry G.
WASHER AMANA NTW4516FW3 q1no-q2no-no sign covid-19---keep filling and sense light on.--defective main control; ordrng 1 W11101098 (cntrl-elec)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 performed pointer w11392649no problems anymore the fridge door is not making any noise anymore completed the callq1.noq2.nono signature due to covid19
Francisco J.
OVEN KITCHENAID KODE507EWH02 need to order these parts to complete this call i have been there before for this call.q1.noq2.nono signature due to covid19; ordrng 1 W11179310 (cntrl) and 1 W10916777 (panel cntrl) and 1 ovendolly (oven dolly)
Chris Z.
WASHER MAYTAG MTW6300TQ0 Q1: noQ2: no no signature due to covid-19unit needs new suspension due to the ones on unit being super bouncy
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS02 q1 no q2 no no sing c19 need gasket; ordrng 1 W10830046 (gasket-fip)
Francis C.
RANGE WHIRLPOOL JGR8855BDS "I replaced burners and igniter, now it’s working ok tested fine"
Jorge A.
DISHWASHER KITCHENAID KDTE334GBS0 "q1-no, q2-no, no sign due to covid 19, I installed pump for better fucntion all tested out ok"
Francisco J.
LAUNDRY CENTER WHIRLPOOL WTW4850HW0 need to order the valve q1.noq2.nono signature due to covid19; ordrng 1 W11226499 (CNTRL) and 1 W11210459 (VALVE)
Chris Z.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Q1: noQ2: no no signature due to covid-19im going to order new boards and 3 way valve solenoid. i will need SS tech to complete the job due to it needing a 3way valve.; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11330971 (UI) and 1 W10874835 (valve) and 1 sealedsystemtech and 1 WPW10143759 (dryer)
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 replace bad sump pump run test ok request completedQ1no Q2no no sign covid19
Francisco J.
REFRIGERATOR WHIRLPOOL KFCS22EVWH1 the fridgs icemaker is working jumped t and h and its turning i also checked for voltage and i am getting 120 volts when i press the switchthe problem here is the water valve i told customer over the phone that if it was the same problem the visit the labor and the part would be covered but this is a different problem q1.noq2.nono signature due to covid19
Larry G.
REFRIGERATOR KITCHENAID KBBL306ESS01 q1no-q2no-no sign covid-19---cycled ice maker and found no water coming into ice maker...checked water supply hose under refer and found no water coming from customer water supply.
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint broken ice maker : replaced ice bin and icemaker all components ok to manufactory specifics. q1nq2n no signatur per covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "clamping diffuser replaced test good., q1 no q2 no, i didn't get signature cause covid-19"
Francis C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Complaint making noise , found floor uneven, I explained to the customer nothing wrong with the unit , I call AIG services contract to let them know"
Victor B.
WASHER MAYTAG MVWX655DW1 "latch clicking trying to lock,motor broken and belt, q1 no q2 no; ordrng 1 W11307244 (latch) and 1 W11026785 (motor) and 1 W11239857 (belt) and 1 W11035751 (gearcase) and 1 W10721967 (cam)"
Francisco J.
RANGE-GAS WHIRLPOOL WFG320M0BS3 the range is working properly as of nowchecked the voltage 120 vno problems as of now q1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR KITCHENAID KRSF505ESS00 Q1 no Q2 no.No signiature due to covid-19. Replaced both dispenser pads separator and the user interface.
Edi C.
RANGE WHIRLPOOL WFG320M0BS3 Customer complaint not heating :replaced part re run test unit heat and temp working all components ok to manufactory specifics. q1nq2n no signature per covid19
Raymond J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "replaced faughty evap cover and wire harness, all test goodq1-no q2-nono sign due to cv 19"
Robert S.
WASHER MAYTAG MVWB765FW2 Q1 no Q2 no. No signiature due to covid-19. Replaced the washer lid.
Jorge A.
WASHER WHIRLPOOL MVWC565FW "q1-no,q2-0no,nosign due to covid 19,i reset the computer and raise the front feet for propeerfucntion"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 q1 no q2 no nosign due to covid 19 replaced module tested working good
Rose K.
REFRIGERATOR IKEA IRT138FDM00 ORDERED NEW COMPRESSOR AND EVAP Q1 NO Q2NO NO SIGN COVID 19; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 SEALSYSTEMTECH
Chris Z.
REFRIGERATOR KITCHENAID KSF26C7XYY04 Q1: noQ2: no no signature due to covid-19unit has a leak and has no freon left. cx states they will not procees with repair due to cost on labor
Raymond J.
REFRIGERATOR KITCHENAID WRX735SDHZ02 TECH FOUND DISPENSER NOT DISPENSEING ICEQ1-NOQ2-NONO SIGN CV 19; ordrng 1 W11185686 (ice-contnr) and 1 W10317991 (ice disp augur motor)
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHZ1 q1 no q2 no no sign due to covid 19 cx heater was not connected correctly tested working good
Robert S.
DRYER WHIRLPOOL MGDB835DW4 Q1 no Q2 no. no signiature due to covid-19. Dis-assembled the dryer found no issues with drum seals or the drum itself. customers dryer vent system through the wall has heavy lint build up.
Chris Z.
REFRIGERATOR WHIRLPOOL ABB1927DEW sr:42278994unit needs new sealed system done but contract wont approve repair. they will contact cx in a couple days
Pablo V.
REFRIGERATOR KITCHENAID KRMF706ESS01 replace water valve and icemaker run test ok request completed Q1no Q2no nosign covid 19
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 Q1: noQ2: no no signature due to covid-19unit needs new lamp basles and its all covered under out 1year warrenty; ordrng 2 W11048310 (lamp-asm)s
Larry G.
WASHER WHIRLPOOL WTW5105HW0 q1no-q2no--no sign covid-19----ran recalibration and did componet test unit is working ok.
Pablo V.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 replace fan and harness / bimetal
Robert S.
LAUNDRY CENTER WHIRLPOOL WET4027HW0 "Q! no Q2 no. No signiature due to covid-19. Found capacitor dangling and damaged along with clutch assembly; used 1 W11158831 (CAPACITOR), and 1 W10721967 (CAM) from stock"
Jorge A.
LAUNDRY CENTER WHIRLPOOL WFW85HEFC1 "q1-no,q2-no, no sign due to covid 19, i need to order part for proper function.; ordrng 1 W10903217 (user) and 1 W11201290 (control)"
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS01 i installed glide and now panry closes itsself; ordrng 1 dsW10910401 (ICE-CONTNR)
Jorge A.
DISHWASHER WHIRLPOOL WDT720PADM0 "q1-no,q2-no, no sign due to covid 19, i installed new drain pump in order cycle good all tested out ok now.,; used 1 WPW10348269 (drain pump) from stock"
Chris Z.
DISHWASHER WHIRLPOOL KDPE234GPS0 Q1: noQ2: no no signature due to covid-19 i replaced boad due to error codes and also leveled unit and adjusted rinse aid dispenser
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "q1no-q2no--no sign covid-19---evap fan not running, supply air iced and ice sickles on freezer ceiling and door---adjust rc door so door will close correctly and unit needs to be defrosted for 24 hrs."
Chris Z.
WASHER WHIRLPOOL WFW750FW0 Q1: noQ2: no no signature due to covid-19i replaced main cntr due to it not responding proporly and now unit isnt giving any errors and respondiing now
Larry G.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "q1no-q2no-no sign-19checked both gasket for correct sealing and checked evap for cpmplete frost pattern fc at 5f and rc at 41f, fan runningok.. needs thermostat.; ordrng 1 WPW10511937 (thermostat)"
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1no-q2no-no-sign-covid-19-check rc temperature at 37f and fc at 0f---reset temp to 39 and 4-advised on cold air coming from freezer through damper on top left of refer and condesation build up- unit working ok.
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. No signiature due to covid-19. Found error code f3-e2. oredering acu and harness.; ordrng 1 W11417009 (acu) and 1 WPW10298258 (harns-wire)
Rose K.
REFRIGERATOR WHIRLPOOL KSSS42QDX05 has sealed system leak will call back if they want work done Q1NO Q2N0 NO SIGN COVID 19 no service call fee recall
Edi C.
DRYER ROPER RED4516FW0 Customer complaint not working : ordering parts for customer q1nq2n no signature per covid19; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 W10857612 (timer)
Pablo V.
WASHER MAYTAG WTW8500DC5 replace control and panel test respond to all cycles request completed q1no q2 no no sign covid19
Robert S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1 no Q@ no. No signiature due to covid-19. No ice production found ice fan pulsing during test mode also open refrigerator section evap thermistor.; ordrng 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) and 1 W10846539 (evaporator fan blade) and 1 W11087438 (motor-evap)
Pablo V.
DISHWASHER KITCHENAID KUDS50FVSS4 found bad panel bad dispenser and bad control customer is going to purchase a new dish washer request completed Q1no Q2no no sign covid 19
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1: noQ2: no no signature due to covid-19unit needs new gasket due to a tear. i levled out unit aswell; ordrng 1 W10830162 (gasket-fip)
Ramon H.
WASHER WHIRLPOOL WTW8500DC0 q1 no q2 no called for autho # is wr2our2xpl1 cx needs console; ordrng 1 W10838672 (console) and 1 W10812418 (control)
Jonathan H.
DISHWASHER KITCHENAID KDTE204GPS0 replaced parst tested unit no furtehr issues all tested ok
Chris Z.
DISHWASHER MAYTAG MDB8969SDM0 needs new board; ordrng 1 W10737607 (cntrl-elec)
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "tech chk and test for leak, tech chk with light and could not locate leak. called w/p tech line , couild not find leak, w/p will call cxq1-noq2-nono sigh due to cv 19"
Chris Z.
DISHWASHER KITCHENAID KDPM354GPS0 Q1: noQ2: no no signature due to covid-19unit had an error code stored but it related to the detergent door not being able to open but i tested mulipul times and it worked perfectly so it must have been something blocking it durring a cycle. all is good and tested perfectly
Victor B.
WASHER WHIRLPOOL MVWB765FW1 "F6E2 communication error, F2E1 button stuck, needs board and console decline estimate, no q2 no"
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "q1-no,q2-no, no sign due to covid 19, i reset the computer and clean the heater due to plastic went trhough heater."
Francisco J.
OVEN WHIRLPOOL WOD51EC0HS00 so i replaced the cntrl to the oven and its working properly now one of the boards smelled a bit burntwr28gr2wpl2q1.noq1.nonos ginature due to covid19
Jorge A.
REFRIGERATOR WHIRLPOOL KSSS42QMW00 "q1-no,q2-no, no sign due to covid 19, need to customer will think about it"
Robert S.
REFRIGERATOR JENN-AIR JFC2089WEM9 Q1 no Q2 no. No signiature due to covid-19. Compressor not starting tried new relay no go. Compressor covered under 1yr warranty.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Jonathan H.
WASHER MAYTAG MVWX655DW1 "mqbwqqbxl2 autho code when diagnosing the tub needed replacments we removed entire tub got autho to have inner tub removed we had placed order for parts but customer now has it not connected tehy will be calling in contract for replacment we had parts replaced last visit and still had more needed but unit is in seperate place now, finzalied repairs teh ywill contact home depot for furtehr report."
Sarkis M.
REFRIGERATOR WHIRLPOOL ET1CHEXSB01 q1 no q2 no no sing c19 installed evap fan motor ckd ok; used 1 WP2315539 (EVAP FAN) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL ART318FFDW q1 no q2 no sing c19 installed evap fan motor ckd working ok; used 1 wp2315539 (van) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL ART318FFDW q1 no q2 no sing c19 installed evap fan motor ckd working ok; used 1 wp2315539 (van) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "re-checked francis and i, no leaks found and is cooling fine."
Edi C.
ICE MAKER KITCHENAID KUIC15PHZS0 Customer complaint not making ice: replace ice bin was broken leaking causing thin ice reference7728155128 info customer wait 24 hrs to make ice q1nq2n no signature covid19
Rose K.
DISHWASHER KITCHENAID KDFE104DWH0 PUT A AIR GAP IN THE DRAIN HOSE Q1NO Q2NO NO SIGN COVID 19
Sarkis M.
DRYER WHIRLPOOL WGD5000DW3 q1 no q2 no no sing c19 orderd door gasket; ordrng 1 W10906683 (seal-door)
Larry G.
OVEN KITCHENAID KFGG500ESS2 q1no-q2no--no sign covid-19--replaced main control and tested for correct operation of oven and display.
Robert S.
WASHER MAYTAG MHW5630HC0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no leaking from machine.
Robert S.
DRYER MAYTAG MGD5630HC0 Q1 no Q2 no. No signiature due to covid-19. Found bad rear drum roller. Replaced both drum rollers.; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit needed f4e3 error code fixed it was loose connection at motor fixed harness and reinstalled motor assm tetsed unit no furtehr issues
Francisco J.
REFRIGERATOR IKEA ISC21CNEDS00 replaced the auger motor and the coupling the dipensor is dispening ice nowcompleted the callq1.noq2.nono signature due to covid19
Francisco J.
FREEZER KITCHENAID KRMF706EBS01 the fridge needs parts to order one of the items is out of stock may take 2 weeksbenito is requested to this callq1.noq2.nono signature due to covid19; ordrng 1 W11387053 (pan) and 2 W11336585 (pan)s and 1 W11245713 (shelf)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1: noQ2: no no signature due to covid-19i replaced all parts in the water system and now unit is able to dispense proporly
Chris Z.
DRYER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19unit is leaking oil out of gearcase.. needs to be repalaced; ordrng 1 W11035751 (gearcase)
Jorge A.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "q1-no,q2-no, nosign due to covids 19, need to order parts; ordrng 1 W11347840 (container) and 1 W11130210 (ice door)"
Rose K.
DRYER WHIRLPOOL WGD6620HC0 pushed out cabnet that was rubbing on the drum Q1NO Q2NO NO SIGN COVID 19
Pablo V.
OVEN KITCHENAID KODC304ESS00 sr# 7728197434 found bad control replace new control test ok request completed Q1 no Q2 no no sign covid 19
Larry G.
RANGE KITCHENAID KFGG500EBS2 q1no-q2no---no sign covid-19---replaced left front burner head assembly and tested for correct ignition.; used 1 WPW10515455 (R & L front burner heads) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found ice defros steam all ice replace fan clean clogged drain ok request completed Q1no Q2no no sign covid 19; used 1 W10916494 (BLADE-FAN) from stock
Chris Z.
ICE MAKER KITCHENAID KUIC15PLXS1 Q1: noQ2: no no signature due to covid-19unit looses power once pump tries to kick on so it is the pump drawing too much current casuing it to short out and reset the cntrl. going to need to replace pump and aslo have board with me.; ordrng 1 W10825875 (pump) and 1 WPW10226156 (cntrl-elec)
Larry G.
DRYER WHIRLPOOL WGD4850HW0 q1no-q2no--no sign covid-19--- taking long time to dry----dryer is cycling to correct temperature when vent off-when vent is on its getting to hot and takes along time for flame to kick back on..needs vent cleaned.
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 sr:7728055680sr:7728205446j19 connector is goodj8 connector is good j7 connector is good ui ribbon seated proporly contract advised to reorder boards again....; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec) and 1 2man
Pablo V.
DISHWASHER KITCHENAID KDTE334GPS0 unit need a new valve and sump pump; ordrng 1 W11178672 (pump) and 1 W11175771 (valve)
Rose K.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 ordered new boards q1 no q2 no no sign covid; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11087200 (invrtr-box)
Edi C.
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 Customer complaint noisy washer at spin cycle : run diagnose test found unit ouf of balalnce level unit re run test all componets ok to manufactory specifics. q1nq2n no siganture per covid19
Ramon H.
WASHER WHIRLPOOL MVWX655DW q1 no q2 no no sign due to covid 19 dx had un balacned error code recalibrated and tested working good
Robert S.
WASHER WHIRLPOOL MVWB865GW0 Q1 no Q2. No signiature due to covid-19. Found garment stuck under the agitator. removed the agitator to remove the garment.
Sarkis M.
REFRIGERATOR KITCHENAID KRSC703HPS00 q1 no q2 no no sing c19 frost built up in fresh food evap change from 24hr to 8hr defrost
Larry G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 q1no-q2no--no sign covid-19--- rc iced up--replaced defective fan assembly and main control.unit cooling ok.
Larry G.
DRYER WHIRLPOOL WGD5000DW3 q1no q2no--no sign covid-19===stripped timer shaft-; ordrng 1 W10756270 (knob) and 1 WPW10185992 (timer)
Edi C.
WASHER MAYTAG MVWC465HW2 "Customer complaint not ending cycle : run diagnose test found eror codes f0e5 f2e1 run a test, unitt finish cycle washer working as design customer not agree machine trys to balance and clear extra suds q1nq2n no signature per covid19 call tech line reference# 7728202300"
Francis C.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Found bad ice maker , ordering part ; ordrng 1 W10873791 (Icemaker)"
Francis C.
DISHWASHER MAYTAG MDB7749SBM0 "Found broken control panel , replaced now it’s working ok tested fine Q1N , Q2 N not signature for COVID-19."
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Replaced the gearcase -pulley assembly- drive hub and washplate.; used 1 W10528947 (HUB) from stock
Chris Z.
DISHWASHER KITCHENAID KDTE104ESS01 Q1: noQ2: no no signature due to covid-19i replaced the main cntrl and the sump assembly and now unit is working proporly and tested it for leaks and found none
Oriale P.
DISHWASHER KITCHENAID KUDP01ILBL6 "found broken door handle & sliding wheels for to rack, also broke door handle, cust declined repair. will replaced unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
RANGE-OVEN KITCHENAID KGSS907XSP01 "replaced bad transformer & blown thermistat causing no power isssue, tested working ok."
Sarkis M.
OVEN KITCHENAID KFGG500ESS2 unit ckd working normal normal q1 no q2 no no sing c 19
Victor B.
DISHWASHER KITCHENAID KDTE334GPS0 "i explained and showed from user guide to male how long takes any wash, also he complain about water that comes from air gap i told him it has nothing to do with dishwasher, he's not happy with my answers. q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
MICROWAVE WHIRLPOOL WMH31017AW2 cx loose screw in door tighten working good
Victor B.
DRYER MAYTAG MGDC465HW0 "gas disconnected but pilot turn on and valve open, q1 no q2 no, i didn't get signature cause covid-19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS311SDHB00 q1 no q2 no no sing c19 installed wier harnss and thermistor vkd ok pr 05/23/20; used 1 WPW10383615 (THERMISTOR) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 q1 no q2 no no sing c 19 adj refg door ckd ok
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 ff door switch was not contacting door adjusted and tested working good
Jorge A.
OVEN KITCHENAID KEBC278KSS03 "q1-no,q2-no, no sign due to covid 19, due to door handle loose i made adjustment and works but by mistake i broke the glass, I need to order new glaas door, I have reported to MT.; ordrng 1 WP4452315 (glass door 173-250.16)"
Francisco J.
REFRIGERATOR MAYTAG MRT118FFFM01 need to order the parts for this repairq1.noq2.nono signature due to covid19; ordrng 1 W10838965 (thermistor) and 1 W11353815 (cntrl)
Sarkis M.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 q1 no q2 no no sing c19 unit ckd working ok
Raymond J.
OVEN KITCHENAID KODE507ESS03 oven has open fuse due to cleaning cycleq1-no q2-no no signature due to cv 19kr0f7r0nl2; ordrng 1 W11093251 (panl-cntrl) and 1 W10782120 (fuse-thrml) and 1 WP4449751 (thrmst-fix) and 1 2ndtech (2nd tech)
Francisco J.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 replaced the gaskets and the divider completed the callq1.noq2.nono ignature due to covid19
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 q1 q2 no no sign due to covid cx has condesation built up on horazontal mullion heater luke warm called tech line spoke with adrian file number is 7728185915
Jorge A.
RANGE KITCHENAID KSGG700ESS1 "q1-no,q2-no, no sign due to civid 19, i installed 2 parts for off display after this repair all tested out ok"
Raymond J.
DRYER WHIRLPOOL WHD5090GW0 "chk test dryer put in test mode and all test good, ran with load and all test good.q1-no q2-nono sign due to cv 19"
Jorge A.
REFRIGERATOR KITCHENAID KBSD612ESS01 "q1-no,q2-no, no sign due to covid 19, I made adjustment in freezer door light for proper respomse all tested out ook."
Ramon H.
RANGE-OVEN KITCHENAID KFGD500ESS04 cx had bent door lock bent straight and testde working good
Oriale P.
MICROWAVE WHIRLPOOL KEMC378KSS "microwave door is falling down when opening, installed tension rods did not make any difference in tension, was told by parts team that original rods are no longer availible, call assurant will contact cust for resolution. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
DRYER WHIRLPOOL WGD4800BQ2 REMOVED OBJECT FROM BLOWER Q1NO Q2NO NO SIGN COVID 19
Chris Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 i found a water line going from valve to the filter housing was pinched between a trey and chassie so i moved it out and now unit can dispense proproly
Rose K.
WASHER MAYTAG MHW3505FW1 ordered new draoin hose Q1NO Q2NO NO SIGH COVID 19; ordrng 1 W11281268 (drain hose)
Francisco J.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 replacd the cntrli replaced the washer cntrl checked the bottom took everything apart and everything checked out okay cam actuator belt and capacitor ohmed out properlyq1.noq2.nono signature due to covid19
Ramon H.
FREEZER WHIRLPOOL MFI2570FEZ06 q1 no q2 no sign due to covid cx possibly leaving door
Francisco J.
WASHER WHIRLPOOL WFW5620HW0 replaced the cntrl to the washer completedq1.noq2.nono signature due to covid19
Raymond J.
FREEZER WHIRLPOOL WRV986FDEM01 tech found frost in back of fzrr needs service kitq1-no q2-nono signature due cv 19; ordrng 1 W10864518 (adapter) and 1 W10911309 (grille-frt)
Ramon H.
WASHER WHIRLPOOL MVWX700XL2 q1 no q2 no no sign due to cpovid cx needs not wish to proccede
Edi C.
DRYER WHIRLPOOL WHD560CHW0 customer complaint keep stopping : replaced parts run test dryer run no stopping all components ok to manufactory specifics.q1nq2n no signature per covid19
Rose K.
WASHER WHIRLPOOL WTW4816FW1 REPLACED MAIN CONTROL BOARD Q1NO Q2NO NO SIGN COVID 19
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Q1 no Q2 no. No signiature due to covid-19. Noise durrning spin need an overhaul.; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley)
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QVS10 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker because the other icemaker it was broken inside, somebody sent broken icemaker as a new one."
Edi C.
MICROWAVE OTR AMANA AMV2307PFS3 wrong lock was send incorrect model and serial number q1nq12n no signature per covi19; ordrng 1 W11252186 (insterlock) and 1 W11252187 (interlock)
Edi C.
WASHER WHIRLPOOL WFW560CHW0 Customer complaint noisy: replaced tub ordering control for customer q1nq2n no signature per covid19; ordrng 1 W11325580 (console) and 1 W11322879 (control)
Chris Z.
DISHWASHER KITCHENAID KDPM354GPS0 helped larry repalce tub
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "unit was discannectedF8E1-valve failur but per customer customer it was getting water and drain it, so he disconnected, q1 no q2 no., authorization # wr06h00apl1; ordrng 1 W11325580 (console) and 1 W11322879 (acu) and 1 W11316255 (valve) and 1 W11316256 (valve)"
Larry G.
DISHWASHER KITCHENAID KDPM354GPS0 q1no-q2no--no sign covid-19---- repaired tub assembly and ran automatic test cycle for leaks and correct operation. unit working ok.
Victor B.
WASHER MAYTAG MVWX655DW "nisy gearcase when wash replaced gearcase, hut washplate and drive pulley ,q1 no q2 no. i didn't get signature cause covid-19; used 1 W10528947 (HUB) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Q1 no Q2 no.No signiature due to covid-19. Leak in the sealed system snapped sd pics.; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Edi C.
DISHWASHER KITCHENAID KDTM404ESS3 pr ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10861526 (motor) and 1 W10914557 (pump-drain)
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no. No signiature due to covid-19. Found gas turned off to the dryer. Turned the gas on and checked for ignition.
Sarkis M.
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 no q2 no no sing c 19 i.m still not working charging ony for parts; ordrng 1 WPW10341329 (valv) and 1 W10898445 (board) and 1 W10870822 (board)
Raymond J.
REFRIGERATOR WHIRLPOOL G2IXEFMWS01 "water filter housing leaking, cx will consider and call back,q1-n0 q2-n0no signature due to cv 19"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ cx has physical damage to right side door and upper humidity switch explained phsical damage not covered
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1 no q2 no no sing c19 found frion leack in sarvic valvr repaird and 134a ckd working ok
Chris Z.
WASHER WHIRLPOOL WFC8090GX Q1: noQ2: no no signature due to covid-19Mt and i replaced all components and checlked fans annd now their working all components check out good..
Victor B.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 shaft not turning the ice container repalced shaft now delivery ice
Oriale P.
WASHER MAYTAG MHW8630HW1 "found f-8 e-1 pressure error, removed pressure hose blew threw to make clear, reconected wire harness to pressure switch, ran thru entire normal cycle, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francis C.
WASHER WHIRLPOOL n/a Test done hello IT you are the best
Larry G.
WASHER MAYTAG MVWB835DC2 q1no-q2no--no sign covid19---replaced defective ui and main controls-recalibrated and tested for correct operation.
Ramon H.
DISHWASHER MAYTAG MDB4949SHZ0 cx had stuck button reset and tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "repalced freezer hinge test good,q1 no q2 no, i didn't get signature cause covid-19"
Francisco J.
REFRIGERATOR KITCHENAID KRFC704FPS01 need to order these parts edxplaining to customer that the door takesa while so i cantr give a return date .; ordrng 1 W10849509 (door) and 1 W11371720 (cover) and 1 W11179355 (spring) and 1 W11243377 (stop)
Raymond J.
STOVE WHIRLPOOL WEG515S0FS2 "replaced damanged parts, all test goodq1-no q2-nono signature due to cv 19"
Robert S.
WASHER/DRYER COM WHIRLPOOL MHW7100DC0 Q1 no Q2 mno. No signiature due to covid-19. F9-E1 error code. Found clogged drain pu0mp filter. Cleaned the filter and tested operation.
Robert S.
RANGE WHIRLPOOL WFG320M0BS2 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven burner and door gasket.
Chris Z.
LAUNDRY CENTER MAYTAG MVWB835DW4 Q1: noQ2: no no signature due to covid-19i replaced both the board and lid locka nd tested annd lock responed everytime..; schdld next appmnt for 7/8 WED !
Larry G.
WASHER MAYTAG MVWB765FW3 q1no-q2no--no sign--covid-19----found defective cold water inlet hose. tried new rubber washer but hose still leaking. left both hot/cold water off-customer will have hoses replaced.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 q1 no q2 no no sing unit ckd working normal
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS00 REPLACED ICE MAKER AND ICE BIN ADJUSTED DOOR SEALS Q1NO Q2NO NO SIGN COVID 19
Larry G.
REFRIGERATOR WHIRLPOOL KBFA20ERSS01 q1no q2no-no sign covid-19---cust will need plumber to have supply line repaire/replaced.
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 q1no-q2no--no sign covid-19--replaced rc door and formed gasket to seal.
Francis C.
COMPACTOR WHIRLPOOL KTTS505ESS0 training complted
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1no-q2n0-no signcovid19--4.4f in freezer cs-r#7728189343----replaced evap fan and blade; ordrng 1 WP2315539 (motor-evap) and 1 WP2163777 (blade-fan)
Victor B.
DISHWASHER KITCHENAID KUDS35FXSS1 "wheel at adjuster comes off, also left track pops open.; ordrng 1 WPW10195623 (track) and 1 W10712394 (adjuster) and 1 W10728863 (top rack)"
Raymond J.
RANGE KITCHENAID KFGC506JSS00 tech found f8 e0 error code reset and all test goodq1-no q2-nono signature due to cv 197728188012
Victor B.
REFRIGERATOR KITCHENAID KFFS20EYWH04 "drain line at back clogg cleared test good. q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
REFRIGERATOR KITCHENAID KRFF305ESS00 Q1 no Q2 no. no signiature due to covid-19 Needs right door gasket.; ordrng 1 W10830162 (gasket-fip)
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no error codes performed diagnostic test all functions passed.
Rose K.
WASHER MAYTAG MHW8630HW0 fixed plunger on dispensor drawer plunger Q1NO Q2 NO NO SIGN COVID 19
Robert S.
DRYER MAYTAG MEDB835DW2 Q1 no Q2 no. No signiature due to covid-19. Replaced the leaking dispenser housing and tray. Removed the washplate and found no buil up underneath also there was no build up on the tub or basket.
Edi C.
DISHWASHER WHIRLPOOL KUDI02IRBS0 Customer complaintdoor falling down: found broken links gave estimate to customer declined q1nq2n no signature per covid19
Oriale P.
WASHER WHIRLPOOL MHW5500FC0 "replaced bad door gasket with mold, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint not sealing : found bad door ordering parts for customer out stock q1nq2n no siganture per covid19; ordrng 1 LW11038910 (door) and 1 LW11038917 (door) and 1 W11130216 (control) and 1 1twomen (1twomen)
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 unit needs agitator assm ordering parst; ordrng 1 8575076A (top) and 1 WPW10074580 (seal) and 1 W10772621 (bolt) and 1 WP3951744 (agitator)
Chris Z.
WASHER MAYTAG MVWB765FW4 Q1: noQ2: no no signature due to covid-19part was directly shipped to cx and installed.
Raymond J.
WASHER MAYTAG MHW8630HW0 "tech chk and test washer, washer had error code f8-e1 in stored error codes tech chk and code would not dipliate, all test goodq1-no q2-no no sign cv19"
Oriale P.
WASHER WHIRLPOOL MHW8630HC1 "found bad electrical outlet with reverse polarity causing different issues, advised cust to have electrician repair, this is not realated to previous call. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 sen spin - done sen rinse spin - done sen wash - done error coee for long fill they have water turned off at cold side from leak they need to have that fixed no furtehr issues all tested fine informed customer and they will have faucet fixed with no cold water it cant rinse
Jonathan H.
REFRIGERATOR KITCHENAID KRFF507HBS00 "needed door adjusted cold air seeping out f rom gasket not keeping temp, condensation, fixed door alignment tested door operation no more issues"
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "replaced diffuser cause female insist still freezes at that side, q1 no q2 no, i didn't get signsature cause covid-19"
Larry G.
WASHER WHIRLPOOL MVWB865GW0 q1no q2no-no sign-covid-19-----f0-e5---ran through test cycles for correct operation--recalibrated and advised on uneven loads.
Victor B.
WASHER WHIRLPOOL WTW4800BQ1 "there was no drip at all, wall valves were half open i turned on all the way, did test is good.,q1 no q2 no, i ddin't get signature cause covid-19"
Robert S.
DRYER WHIRLPOOL WGD5000DW3 Q1 no Q2 no. No signiarure due to covid-19. Found broken dryer door switch lever. replaced the door switch and tested operation; used 1 WP3406107 (SWITCH-DOR) from stock
Jonathan H.
MICROWAVE WHIRLPOOL KMHS120EBS6 "unit not closing i opened consode the switch assembly cam was pushed in forced in, removed power, unjammed the spring and cam, yetsted unit no furtehr issues"
Chris Z.
WASHER MAYTAG MHW5630HW0 mqzdaqznpl2ui isnt responding so i need to replace it and need 2 man to help bring it down; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec) and 1 2man
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HS-1 took down and found loose wire on magnatron tested working good CALLED TP FOR AUTHO # IS WQZSY00NL2
Raymond J.
OVEN JENN-AIR NNNNNNN tech replaced ignitor that cx ordered through jeen airall test good. could not locate m/nq1-no q2-no
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 q1 no q2 no no sing c 19 order harnss; ordrng 1 W11405276 (HARNS-WIRE) and 1 WPW10495967 (heater)
Raymond J.
RANGE WHIRLPOOL KFGD500ESS04 "tech found broken gas line on rf and lf burners, cx says son will repair did not want estq1-no q2-no no sign cv19"
Jonathan H.
REFRIGERATOR AMANA ABB1924BRW01 "door was stuck the handle was jammed i removed the entire door and was able to get the handle off, fixed screw it wasnt stripped yet, teted door operation no leaks no issues all tested ok"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 cx leaving liquid in front of diffuser advised cx to move around no further issues at this time
Edi C.
RANGE WHIRLPOOL WFG320M0BS3 found bad power cord orderign customer q1nq2n no signature per covid19; ordrng 1 W11173616 (power cord)
Edi C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer complaint door seal coming off : pre id door seal ordering part for customer q1nq2n no siganature per covid19; ordrng 1 W10860480 (gasket-fip)
Sarkis M.
RANGE WHIRLPOOL WFG505M0BS3 q1 no q2 no no sing c 19 need board and egniter; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 q1q2 no no signature covid 19 protocol they ui not repsonding ran diag and nothing i had to reset the ui and tested again tehn ran dia and recalibared with test 12 no issues all tested fine all leds and keypad buttons working now.
Chris Z.
DRYER WHIRLPOOL WGD5620HW0 7728175961 i added more issulation to the blower and under the chassy of the unit and also i rereouted the venting again so i doesnt have so many kinks and turns
Rose K.
WASHER WHIRLPOOL WFW6620HC0 removed object from water pump Q1NO Q2NO NO SIGN COVID 19
Edi C.
WASHER WHIRLPOOL CAE2745FQ1 Customer complaint working without coins: run diagnose test found coins slot different position calibrate control re run test washer works with coins and doesnt work without coins all components ok to manufactory specifics. q1n q2n no signature captue per covid19
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "q1-no, q2-no, no sign due to covid 19, i installed new ice maker and adjusted the freezer door for proper function all tested out ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Q1 no Q@ no. No signiature due to coviud-19. Replaced the harness with bimetal and the ice maker.
Oriale P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "found ice cubes getting stuck sometimes in flapper door causing warm air to get inside ice bucket causing freezing & not dispensing ice, called tech line, say this is mechanical operation & is normal for this unit. cust not happy with fridge.unit is cooling & working. sr#7728178748 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
OVEN WHIRLPOOL 0 cx needs; ordrng 1 W10841979 (cntrl-elec) and 1 oven (dolly)
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 "unit motor not engaging fixed harness, also informed customer tehy need to use viengar for the calcium buildup or use water softener assembly installed in home"
Oriale P.
WASHER MAYTAG MVW6230HW0 "replaced faultiy user display with bad display window, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER MAYTAG MGD6230HW0 "removed string stuck inside door catch causing door to to reemain closed when running, ran test in diagnostics, working ok."
Larry G.
RANGE KITCHENAID KSGB900ESS1 q1no-q2no---no sign-covid-19--replaced blower fan motor and cycle test temp(350)
Ramon H.
RANGE WHIRLPOOL WFG320M0BS3 q1 no q2 no due to covid cx needs gas valve and gas line cx refuse service wishes to return to home depot
Robert S.
MICROWAVE JENN-AIR JMC2430WS01 Q1 no Q2 no. No signiature due to covid-19. microwave is not heaating but will program and fans are running. Customer will help remove microwave oven ; ordrng 1 W10217711 (inverter board) and 1 w11346197 (magnetron) and 1 WPW10350780 (cntrl-elec) and 1 ovendolly (oven dolly)
Raymond J.
WASHER WHIRLPOOL CGT9100GQ0 helper complete
Robert S.
WASHER MAYTAG MVWB765FW3 Q1 no Q2 no. No signiature due to covid-19. Found a zipper stuck in the pump removed the zipper and tested the washer
Chris Z.
WASHER WHIRLPOOL WTW8000BW0 Q1: noQ2: no no signature due to covid-19unit isnt cost effective to repair due to it needing a full rebuild
Chris Z.
COOKTOP KITCHENAID KCES956HBL00 PAD: s15053Q1: noQ2: no no signature due to covid-19messuremnets are 20 1/4 length 34 7/8 width
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint not working : run diagnose test foudn f3e1 isnside closet need two men dryer on top autho## WQZI8QZNL2 q1nq2n no signature per covid19; ordrng 1 W11201274 (control) and 1 WPW10448876 (switch-wl) and 1 1twomen (1 twomen)
Rose K.
FREEZER WHIRLPOOL WZC3115DW01 replaced compressor Q1NO Q2NO NO SIGN COVID 19; used 1 W10913906 (COUPLER) from stock
Larry G.
WASHER WHIRLPOOL WFW6620HW0 q1no-q2no--no sign-covid-19---checked for fault codes and verified correct operation of washer . unit starting ok.
Oriale P.
WASHER MAYTAG MHW5100DW "replaced broken door hinge, with damaged bellows gasket & missing door clamp, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DISHWASHER KITCHENAID KUDS30FXSS3 "found no power at wall outlet casuing issue, advised cust to have electrician correct this problem. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
WASHER MAYTAG MHW3505FW0 needs new latch assembly ordering parst; schdld next appmnt for 6/30 TUE !
Sarkis M.
REFRIGERATOR JENN-AIR JS48NXFXDE01 q1 no q2 no no sing c 19 installed i.m and valve ckd working ok
Edi C.
WASHER MAYTAG MHW8200FW0 "Customer complaint not dispencing detergent : run diagnose test increase optimal dispencer customer said other tech did same thing only works twice and samething not dispencing detergent ,advise of pats customer declined even with discount she will get rid of optimal dispencer and used maually q1nq2n no signature per covid19"
Jorge A.
REFRIGERATOR KITCHENAID KBFN502EPA00 done sa
Robert S.
REFRIGERATOR KITCHENAID KSCS25FTMS02 Q1 no Q2 no. No signiature due to covid-19. Main contr5ol board failure evaporator fan is being pulsed by the board. Estimate 640.13 declined at this time.
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "drain line clogg again, hose hard to go down affter 1 in. down from top, i called tech support it'll be replace, file#7728169192, q1 no q2 no, i didn't get signature cause covid-19"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571C1DM q1 no q2 no no sing c 19 installed i.m including condenser cleaning; used 1 W10873791 (ICEMAKER) from stock
Francisco J.
REFRIGERATOR KITCHENAID KRMF706ESS01 checked the fridge a light was loose reconnected completed the calllq1.noq2.nono signature due to covid19only charging the customer for the visit 134.95
Sarkis M.
REFRIGERATOR KITCHENAID KRSC703HPS00 q1 no q2 no no sing c19 switch from 24 hr to 8 hr dif instruct customer remove all the food in to cooler unplug 24 hr to dif and put towel around refrierator
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer complaint icemaker screws out: put back screws on IM all componets ok to manufactory specifics. q1nq2n no signature per covidd 19
Jorge A.
WASHER MAYTAG MVWB835DW4 "q1-no,q2-no, no sign due to covid 19 , need to orde rpart valve , my computer say i have it but is lie ther is none in my van; ordrng 1 W11165546 (water valve)"
Jorge A.
MICROWAVE OVEN KITCHENAID WRF535SWHZ02 "q1-no,q2-no, no sign due to covid 19, found unit need repair but from techline told me is unrepairable because no parts available. customer need to call this # 1800-422-1230, #7728177917, customer paid."
Francisco J.
DISHWASHER WHIRLPOOL WDP370PAHW0 the dishwasher is working properly there are no problems the drain hose isnt hooked properlythey have the drain hose running too far to drain.q1.noq2.nono signature due to covid19
Oriale P.
REFRIGERATOR KITCHENAID KBSD608ESS00 "unit makes intermiiten screeching noises when using water dispenser called tech line, nneed to replaced water filter housing cust is using proper every drop water filter, not signed due to COVID-19 protocol. Q1: No, Q2: No #7728050138; ordrng 1 WPW10121140 (housing)"
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42QMS02 q1 no q2 no no sing c 19 need board and evap fan; ordrng 1 W10818296 (board) and 1 W10822580 (evap fan motor)
Robert S.
WASHER MAYTAG MVWB835DW0 Q1 no Q2 no. No signiature due to covid-19. helper complete
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Q1: noQ2: no no signature due to covid-19i need sealed system tech to change the 3 way valve; ordrng 1 W11172798 (cntrl-elec) and 1 W11429997 (ASSEMBLY, 3 WAY VALVE) and 1 sealedsystemtech and 1 WPW10143759 (dryer)"
Jorge A.
DRYER WHIRLPOOL WGD4850HW0 "q1-no,q2-no, no siogn due to covid 19 , i rest the computer and found ventilation lints issue , no air coming fron vents ,customer need to hire ventilatin lints guy."
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint broken tub: ordering adpater broken q1nq2n no signature per covid19; ordrng 1 W11222084 (adpter)
Francis C.
DRYER WHIRLPOOL MDG4000BWQ "Complaint making noise , found broken pulley ,motor and roller drum damaged , customer refused repaired"
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found kinked drain hose extension behind the washer. Customer removed the kink. Tested operation all functions are normal.
Robert S.
DISHWASHER KITCHENAID KDTM354DSS4 Q1 no Q2 no No signiature due to covid-19. left adjuster broke while removing it.; ordrng 1 WPW10546503 (adjuster)
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ordered new ice maker Q1NO Q2NO NO SIGN COVID 19; ordrng 1 W10882923 (icemaker)
Jorge A.
DISHWASHER KITCHENAID KDTE254ESS1 "q1-no,q2-no, no sign due to covid 19, i installed new board for proper fucntion all tested lout fine"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 replaced pump assembly tested unit no furtehr issues all tested ok
Edi C.
MICROWAVE WHIRLPOOL WMH31017HS2 helper complete q1nq2n no signature per covid19
Francisco J.
OVEN KITCHENAID KSGG700ESS0 we need to order parts for this repair; ordrng 1 W10909669 (cntrl) and 1 W10860916 (spark module)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace all parts run test ok request completed Q1no Q2no nosign covid 19
Raymond J.
DRYER WHIRLPOOL CGM2745FQ0 "tech replaced parts and still not working, tech also found door swtich broken but when bypassed dryer did not turn on. q1-no q2-nono sihn due to cv 19auth wqyfi00al1; ordrng 1 W11097274 (switch-pts) and 1 W10841144 (motor-drve) and 1 279782 (door switch) and 1 WP3406107 (switch-dor)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace switch and damper test okrequest completed Q1no Q2no nosign covid19
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Installed part , now its ok tested fine , Q1N Q2N , not signature for COVID -19"
Oriale P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "replaced fan blade & added silicone to freezer door frame with gaps, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10916494 (BLADE-FAN) from stock"
Victor B.
DISHWASHER MAYTAG MDB4949SDZ0 error bad switch replaced test good..replaced but also the pump not pumping-ordered; ordrng 1 WPW10591570 (pump and motor)
Pablo V.
DISHWASHER JENN-AIR JDB9600CWX install hinge customer watting for custom panel to be install test ok request complete Q1 no Q2 no no sign covid 19
Jorge A.
OVEN WHIRLPOOL KODE500ESS04 "q1-no,q2-0no, no sign due to covid 19, i made reset the computer and start working fine check temperature in both oven all tested out ok."
Jorge A.
OVEN KITCHENAID KEMS308SSS02 "q1-no, q2-no, no sign due to covid 19, i reset the computer now all went to the right temperature , adviced customer to get different thermometer."
Sarkis M.
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 no q2 no no sing c 19 installed i.m ckd ok paid in full
Raymond J.
OVEN- DOUBLE WHIRLPOOL RB270PXBB2 "tech replaced racks, all test goodq1-no q2-no no sign due to cv 19"
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1no-q2no---no sign covid-19---compressor not running. repaired inverter board and compressor is running ok
Chris Z.
WASHER MAYTAG MVWB835DW1 Q1: noQ2: no no signature due to covid-19mqznt00xl2i thought i would need to rebuild unit because i couldnt get the gearcase out but i kept fighting and finally got it out and finished the repair
Jonathan H.
WASHER WHIRLPOOL WFW6620HW0 q1q2 no no sig due to covid 19 protocol use autho for repairs - wqyxaqynl2replaced parst tested unit also fixed noise it was panel rubbing on spring no furtehr issues
Victor B.
WASHER WHIRLPOOL WTW5000DW1 "F8E1 long fill, per female it turns on by-itself,ordered valve and board; ordrng 1 W11210459 (water valve) and 1 W11116590 (board)"
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "empty on freon replaced compressor and f.f. evap. test good, q1 no q2 no, i didn't get signature cause covid-19, auth# KQYTV00NL2"
Robert S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Q1 no Q2 no. No signiature due to covid-19. Replaced the freezer air duct and the refrigerator diffuser.
Francis C.
RANGE JENN-AIR JGRP548WP01 Tech was assigned as a helper;
Robert S.
WASHER WHIRLPOOL NTW4516FW3 Q1 no Q2 no. No signiature due to covid-19. Washer was unplugged upon arrival. No error codes. Tested washer manually and all functions are working.
Francis C.
RANGE WHIRLPOOL JGR8855BDS "Complaint left front igniter won’t lighten, found broken burner igniter, ordering part .; ordrng 1 Wp3412d024-09 (Burners) and 1 74004053 (Igniters)"
Larry G.
DISHWASHER JENN-AIR JDB9600CWX0 q1no-q2no-no sign-covid19-----cleaned pump filter and housing..advised to run clean cycle with dishwasher cleaner. unit is working ok.
Francis C.
DRYER MAYTAG MGDB835DW4 "found loose wire at themo cut off , just repaired , Q1N ,Q2 N , no signature COVID-19"
Rose K.
WASHER WHIRLPOOL WTW5000DW3 REMOVED OBJECT FROM DRAIN RELEVELED WASHER Q1NO Q2NO NO SIGH COVID 19
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 unit need a new sump pump; ordrng 1 W11085683 (pump)
Ramon H.
DISHWASHER KITCHENAID KDTE304GPS0 CX NEEDS HEATER; ordrng 1 W10703867 (heater)
Chris Z.
DISHWASHER JENN-AIR JDB8200AWS3 Q1: noQ2: no no signature due to covid-19i replaced the main cntrl and the iwo sensor due to the sensor being shorted due to a craxk in the casing..
Oriale P.
DRYER WHIRLPOOL WGD49STBW2 "replaced bad roller & belt, ran test, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 4392065 (REPAI KIT) from stock"
Victor B.
DISHWASHER KITCHENAID KDPE234GPS0 "installed missing gasket test good., q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
RANGE JENN-AIR JGRP430WP01 Customer complaint display went blank not responding : oderign control for customer 5 years warraty on part q1nq2n no signatue per covid19; ordrng 1 WPW10464535 (control board) and 1 WPW10145531 (control board) and 1 W11444640 (panel control)
Larry G.
WASHER WHIRLPOOL WTW8200YWO q1no-q2n0-no sign covid-19---leaking from tub bearings...noisy in spin cycle.
Francisco J.
MICROWAVE WHIRLPOOL WML55011HS3 need to order the magentron; ordrng 1 W11402082 (magnetron) and 1 W11133799 (cntrl) and 1 2ndman (2ndman)
Larry G.
MICROWAVE OTR WHIRLPOOL WMH31017HS3 q1-no-q2-no--no sign covid19- s/r#--7728179809--tried new door but strike on door will not align with door switch hole.
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1no-q2no--no sign-covid-19--leveled so door will close properly. dishwasher hitting water valve in back of unit preventing dw from going back all the way
Sarkis M.
REFRIGERATOR KITCHENAID KRFF305ESS03 q1 no q2 no no sing c 19 different issue installed frezeer door switch ckd working ok; used 1 W11396033 (SWITCH) from stock
Victor B.
ICE MACHINE KITCHENAID KUID308HPS00 "drain hose goes into a pipe from wall but pipegot tilted and hose came off i showed to male, and told him he needs to fix that pipe, he agree with me, q1 no q2 no, i didn't get signature"
Larry G.
OVEN KITCHENAID KDRP467K q1no-q2no-no sign--heating up to temp--suspewct bad main control board---part discontinued.
Victor B.
DISHWASHER KITCHENAID KDPE334GPS0 broken adjusted-replaced test good q1 no q2 no.
Francisco J.
DRYER MAYTAG WGD7500GC0 need to order the console q1.no]q2.nono signature due to covid19.; ordrng 1 W11124268 (console)
Jonathan H.
OVEN KITCHENAID KODE500ESS see ds notes for 2mc autho .
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Q1 no Q2 no.No signiature due to covid-19. Freezeer door gasket hanging at the bottom. door gasket slot in the door is wavy.; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 WP67003531 (drawer- pa)
Edi C.
FREEZER WHIRLPOOL WRT518SZFM00 Customer complaint bad door and missing duct air : ordering parts for customer q1nq2n no signature per covid19 wear ppe; ordrng 1 LW10803965 (dor-fip) and 1 W11199204 (diffuser) and 1 W11208347 (duct air) and 1 W11208347 (duct air) and 1 WP489467 (washer) and 1 WP489467 (washer)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19i found icemaker to be twisted casuing a leak and so i replaced with truckstock and now unit is not leaking anymmore durring fill.; used 1 W10873791 (ICEMAKER) from stock
Victor B.
DRYER MAYTAG MGDB835DW4 "replaced broken wheel test good, q1 n q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR AMANA AFI2539ERM00 "q1-no,q2-no, no sign due to covid 19, i installed new ice container for proper function."
Chris Z.
DRYER MAYTAG MGD6630HC0 Q1: noQ2: no no signature due to covid-19i installed new board and ran through 15 mintes of a cycle to see if error comes up and it didnt so unit should be good.
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Q1 no Q2 no. No signiature due to covid-19. Replaced the gearcase drive hub washplate and motor.Recalibrated and tested operation.
Rose K.
DISHWASHER WHIRLPOOL WDT750SAHW0 ordered new control and heater Q1NO Q2NO NO SIGN COVID 19; ordrng 1 W10703867 (heater) and 1 W11305297 (cntrl-elec)
Rose K.
DISHWASHER MAYTAG MDB4949SHZ0 REPAIRED PANEL AROUND THE DISPENSOR Q1NO Q2 NO NO SIGN COVID 19
Oriale P.
DRYER WHIRLPOOL WGD7500GC0 "reinstalled loose harness conection to gas valve causing no heat, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL WTW4850BW1 q1no-q2n0--no sign-covid-19---f8-e1----not filling with hot or cold water---found hot and cold water tuned off at faucet---tuned on and recalibrated...ran auto cycle for correct oper...CUSTOMER TO REMOVE TAPE AROUND TOP OF DRAIN HOSE.
Larry G.
WASHER MAYTAG MVWB835DW0 q1no q2no-no sign covid-19--removed debris from pump and recalibrated.. tested for fill and drain. unit working ok.
Francisco J.
DISHWASHER WHIRLPOOL KUDE60FXSS2 ordered track replaced it completedq1.noq2.nocompletedno signature due to covid19
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1no-q2no--no sign--covid-19----replaced inverter board and tested for correct operation.
Jorge A.
REFRIGERATOR WHIRLPOOL WRT318FMDW05 "q1-no,q2-no n no sign due to covid 19, I insatalled new compressor for proper cooling allow 24 hr to cool down, put 3.7 oz of freon"
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 q1no-q2no--covid-19--cleared ice/frost from ice maker arm and tested ok.
Raymond J.
FREEZER WHIRLPOOL GB2FHDXWS06 "tech found ffaughty drain tube, q1-no q2-nono sign due to cv 19S38253; ordrng 1 W10619951 (service kit)"
Sarkis M.
REFRIGERATOR KITCHENAID KRFF507HPS00 q1 no q2 no no sing c 19 customer seaing leacking water rfom i.m ckd i.m ok inst customer to lower watwe presser possible splashing when feel with water
Raymond J.
FREEZER WHIRLPOOL WRX735SDBM02 tech found faughty ice makerq1-no q2-nono signature dur to cv 19; ordrng 1 WPW10300024 (icemaker) and 1 WPW10196393 (damper control assy)
Robert S.
WASHER MAYTAG MVWB835DW4 Q1 no Q2 mno. No signiature due to covid-19. Plastic at the bottom of the basket is also damaged.; ordrng 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W10811956 (drum assy) and 1 W10734521 (slider) and 1 W10915701 (rotor)
Oriale P.
DRYER MAYTAG MGDB765FW0 "replaced defective user panel, not able to start, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
WASHER WHIRLPOOL n/a only charging customer for the visit customer will rather buy a new one .
Robert S.
DRYER WHIRLPOOL MGDB765FC0 Q1 no Q2 no. No signiature due to covid-19. Replaced the dryer blower wheel and tested operation.
Raymond J.
RANGE WHIRLPOOL WGG745S0FS02 "tech repaired upper oven door seal that was sticking out, all test goodq1-no q2-nono signature dur to cv 19"
Oriale P.
DRYER MAYTAG MGDB835DW4 "replaced main cntrl & user display, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER MAYTAG MVWB865GW1 "reinstalled bad wire harness connector to stator motor causing issue of intermitten spin, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
MICROWAVE WHIRLPOOL AMV2307PFS4 "tech reparied door catch that was not alligned and not allowing door to closa, all test good.q1-no q2-nono sign due to cv 19"
Victor B.
WASHER WHIRLPOOL WTW5000DW3 "i did a test no unnormal noise, q1 no q2 no, i didn't get signture cause covid-19"
Francisco J.
REFRIGERATOR KITCHENAID KUWR304EBS00 the wine cellar was making a sound he say no leaking cx states it was one time and he thinks it wa an open bottle it happened 2 weeks ago it happened 1 time there is nothing else wrong with the unit at this moment there is no vibration going at this moment.q1.noq2.nono signature due to covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 q1 no q2 no no sing c 19 need frezeer wier was broken wier dec est customer goining to call office to pay
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "tech faughty diffuser on refer, cx will contact whirlpool"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign covid-19-----freezing lettuce and frost on freezer -set rc temp to 39 and fc to 1---checked door seals. unit working ok
Rose K.
REFRIGERATOR KITCHENAID KBSD618ESS01 ordered new freezer door seal q1no q2no no covid 19; ordrng 2 W10800788 (gasket-fip)s and 1 2man (2man)
Francisco J.
WASHER WHIRLPOOL WFW5620HW0 replaced the bellow it had holes in it completed the callq1.noq2.nono signature due to covid19
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "refr is not cooling again, leak in low sideq1-no q2-nono signature due to cv 19; ordrng 1 WPW10317014 (evaporator)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "q1-no,qw23-no no sign due to covid 19, i need tio order psart for customer; ordrng 1 W10806512 (door handle)"
Chris Z.
WASHER WHIRLPOOL WTW4850HW1 Q1: noQ2: no no signature due to covid-19her bother didnt explain to cx that they needed a plumber due to the house pressure being so low
Chris Z.
WASHER MAYTAG MVWB765FC4 Q1: noQ2: no no signature due to covid-19i replaced the gearcase and all other parts and tested unit after and unit is working perffectly. i callibrated unit after repair.
Raymond J.
DRYER MAYTAG MEDB765FW0 "tech chk dryer dryer and found that dryer will turn on for few seconds after cycle is complete if cx does not open door, this is normal, all test good.q1-no q2-nono signature due to cv 19"
Raymond J.
WASHER WHIRLPOOL MVWB765FW4 "tech test washer and found no codes, but leveling leg was not in correct position causing shaking, repair and all test goodq1-no q2-nono signature due to cv 19"
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 ORDERED NEW COMPRESSOR q1no q2no no sign covid 19; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Jonathan H.
DRYER WHIRLPOOL WGD6620HC1 needs new drum and duct assm ordering parst cramped space so we need time to do repairs; ordrng 1 W10381481 (drum) and 1 WPW10293765 (duct)
Sarkis M.
REFRIGERATOR KITCHENAID KRFF507HWH00 q1 no q2 no no sing c 19 installed frezeer led module ckd working ok; used 1 W11205083 (MODULE) from stock
Edi C.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Customer compplaitn leaking : found clog drian cleaned and defrosted for customer all components ok to manufactory specifics. q1nq2n no signature capture per covid19
Chris Z.
RANGE WHIRLPOOL KDRS483VSS03 sr:7728167150i found terminal bock to be arching and casued a blow out while i was moving unit so i will need to replace block and power cord; ordrng 1 PT500 (cord-power) and 1 WP9761958 (block-term)
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Custome complaint scratch on door: replaced part for customer all components ok to manufactory specifics. q1nq2n no signature per covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint damage door: replaced door for customer all components ok to manufactory specifics. q1n q2n no signature per covid19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced door testedworking good
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS4 replaced cap etsted unit no furtehr issues all tested ok
Raymond J.
WASHER WHIRLPOOL WTW7000DW1 "need roter, reading lock rotorq1-no q2-no no sign cv 19; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Raymond J.
DISHWASHER WHIRLPOOL ADB1400AGW "cx compl that dishwasher not draing, tech put through dign and no codes, put in hour wash with load and d/w drained. all test good.q1-no q2-nono sign due to cv 19"
Oriale P.
DISHWASHER KITCHENAID KDTM604KPS0 "found leak at cust air gap, advised cust to have installer repair, ran test in diagnostics , working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
WASHER MAYTAG MHWE201YW00 needs new shocks and bellow cust declined estmate Q1NO Q2NO NO SIGN COVID 19
Jorge A.
RANGE WHIRLPOOL KSGG700ESS1 "q1-no,q2-no, due to covid 19 no sign, i installed new panel due to dent and noisy."
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "replaced faulty ice maker & main with dispenser valve causing issue, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER WHIRLPOOL WTW5000DW3 "found hot water coming into washer too slow, shut off valve is broken, cust not using he detergent. adjusted front leveling leg, ran test in diagnostic working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
REFRIGERATOR KITCHENAID KRFC704FPS03 ordered new evap fan cover q1no q2no no sign covid19; ordrng 1 W11359773 (evap cover) and 1 W11114721 (cntrl-elec) and 1 W11223833 (hing-bushg) and 1 W10816322 (hinge-door) and 1 W11254957 (dor-fip)
Chris Z.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 Q1: noQ2: no no signature due to covid-19ring melted just needs a new one & im shipping to cx; ordrng 1 W11252182ds (ring-turn)
Oriale P.
DRYER WHIRLPOOL WGD4815EW2 "reinstalled door catch & strike added grease to door hinges, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 the fridge is working properly nowi took the main cntrl board out to verify nothing looked smoked or shorted put it backalso put the fridge is diagnostics and its working properlyn no faultsq1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR KITCHENAID KRFC300EBL01 the fridge is working properly cx wanted a second opinion no noises and cx states it has been quiet for days now since previous tech was hereq1.noq2.nono signature due to covid19
Chris Z.
DISHWASHER MAYTAG MDB8959SKZ0 i fQ1: noQ2: no no signature due to covid-19i found the float switch/ leak detector to hve small ammount of water in it. i checked leveling and it was leaning forward too much most likely casuing a leak so i leveled it and now unit doesnt leak. but now unit doesnt drain and now unit isnt responding to diagnosis entry. im going to need to switch out the sump assembly and main cntrl board and also a vent fan assembly.; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11410070
Francisco J.
DRYER MAYTAG MGDB765FC0 opened the machine inside there is no gas leak cx also stated its not drying properly her whole vent outside were the air goes is clogged with lint advised she should have that cleaned out.she also says she called the gas company 2x and they checked and there are no gas leaksq1.noq2.nono signature due to covid19
Jonathan H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "i replaced parts and the unit compressor ramped up i waited for unit to start cooling i coukd hear the freon passing thru, i called techline for documentation if theres a callback we may have sealed system issue, the unit was cooling perfectly before we replaced the controls so if callback customer wants us to go step furtehr i contacted techline he told me tehers noting else to do at this point they would have to claim it non repairable, he gave me ref number as well. SR number - 7728169181rep name - kevin"
Jonathan H.
DRYER WHIRLPOOL WGD8620HW1 unit needed reset the ui was stuck they had it fix no furtehr issues all tested fine unit runs fine thru diag and testing
Francisco J.
REFRIGERATOR WHIRLPOOL JFD2589KEP need to replace the switch and maybe the light if when i come back i replace the switch and the light works im taking the light back and not charging the customer for itq1.noq2.nono signature due to covid19; ordrng 1 W11291142 (switch) and 1 W10695459 (light)
Larry G.
REFRIGERATOR KITCHENAID KSC23C8EYY02 q1no-q2no--no sign-covid-19---rc evap iced up--s-r# 7728178408---replaced therimistor was loose on evap-pit on suction line going back to compressor. ran compressor test and 3 way valve not feeding rc evap when switching to fc evap; used 1 W10316760 (THERMISTOR) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 "q1-no,q2-no, nosign duetocovid 19,iinstalledallthesepartsforproper functio all tested out good"
Francisco J.
RANGE JENN-AIR JGS8860BDP need to order the parts for this repair the burner is not sparking.q1.noq2.nono signature due to covid19; ordrng 1 WP74009336 (spark) and 1 74007498 (ignitor)
Victor B.
WASHER MAYTAG MVWC565FW1 "replaced noisy gearcasae and agitator that wasn't coming out, test good.,q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
RANGE JENN-AIR JIS1450DS1 q1no-q2no-no sign covid-19--when try to start cook top sometimes it wont start also while beep without buttons being pushed.; ordrng 1 W10808072 (display)
Rose K.
OVEN WHIRLPOOL WFG525S0HZ1 ordered new dsi board and control board Q1NO Q2 NO NO SIGN COVID 19; ordrng 1 W11233074 (harns-wire) and 1 WPW10602001 (valve-gas) and 1 W11317846 (cntrl-elec) and 1 W11162730 (module-spk) and 1 WPW10515455 (burnr-head)
Francisco J.
MICROWAVE IKEA IMH205FS-0 second man needed its a over the range microwave q1.noq2nono signature due to covid19; ordrng 1 WPW10693025 (magnatron) and 1 2ndman (2ndman)
Larry G.
REFRIGERATOR WHIRLPOOL KRSF705HPS q1no-q2no---no sign covid-19--reinstalled draw rails and pushed wire back behind dispenser panel.
Larry G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "q1no-q2no-no sign-covid-19-----rc evap iced up--customer will defrost..fan assembly at customers home; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10389152 (support), used 1 W11033168 (HARNESS, WIRE) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 the fridge compressor bolts werent tight enoughthe fridge is working properly nowi tightened the bolts q1.noq2.nono signature due to covi19
Jonathan H.
MICROWAVE KITCHENAID KBMC147HSS03 spoke to guy named lennhy they got unit replsaced
Sarkis M.
OVEN WHIRLPOOL KOSE500ESS04 q1 no q2 no no sing c19 no power indtalled fuse-thrml ckd working ok; used 1 W11025102 (FUSE-THRML) from stock
Oriale P.
REFRIGERATOR KITCHENAID KRFC704FBS01 "replaced broken fill tube heater & ice maker, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
OVEN JENN-AIR JGRP436WP01 "replaced faulty user display panel, had frozen jen air logo, unable to use oven, major component cust was not able to operate unit without. ran test working ok. heating & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
RANGE WHIRLPOOL KSDG950ESS1 auth#kqmxn00apl1 q1 no q2 no no sing c 19 installed burner head ckd working ok
Raymond J.
RANGE AMANA AGR5330BAS3 tech found range not ignting due to ignitor not high enough to spark. repaired and all test good.q1-no q2-nono signature due to cv 19
Jonathan H.
REFRIGERATOR WHIRLPOOL MSD2651HEW teh heater came in bent so defective we had issue with teh install from last visi twhen we did repair the part was not leveled so thats what caused issue my fault no charge for repairs
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 tech found faughty dispenser motorq1-no q2-nono signature due to cv-19; ordrng 1 W11202789 (motor)
Pablo V.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 costumer had problem with the tempeture take a reading temp ok found froston evap steam ice test air flow ok request completed Q1no Q2no no sign covid 19
Chris Z.
LAUNDRY CENTER MAYTAG MVWC565FW1 iQ1: noQ2: no no signature due to covid-19i replaced the leakey gearcase and now unit doesnt make any noise in spin and agitate ccycle
Victor B.
WASHER WHIRLPOOL WTW8040DW4 "noises are normal from clutch switching from spin to wash or byseversa, also he's talking when washing whel is back and forth very little noise. he wants to return it to lowe's,q1 no q2 no, i didn't get signature cause covid-19, i informed to partner team, file#613721489"
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 "unit was locked on ui no power from main to ui i reset and recalibrated and had to run full diag test 12 unit now running left unit running on quick cycle to flush out, tested lock, valve, drain pump and motor assm all checked out fine"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 cx had gap in freezer adjusted rail testedd working good
Jonathan H.
WASHER WHIRLPOOL n/a ordering new board assembly will get mod and serial next visit; ordrng 1 w11322879 (board)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 replaced the two rails and put some grease on the gasket the call is completedq1.noq2.nono signature due to covid19
Larry G.
WASHER MAYTAG MHW5630HW0 "q1no-q2no-no sign-cov-19--f8-e1,,,f0-e2,,,f5-e2,,,f0-e5,,customer seeing lofl on screen.system down cant 2nd man auth.; ordrng 1 2ndman (2nd man) and 1 W11322901 (cntrl-elec) and 1 W11316255 (valve) and 1 W11316256 (valve)"
Chris Z.
DISHWASHER JENN-AIR JDB8200AWS3 Q1: noQ2: no no signature due to covid-19error codes found:6-46-69-23-2relating the the IOW sensor shorting so i need to replace sensor and board.261.46 quote; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10705575 (sensor)
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SMYH04 Q! no Q2 no. No signiature due to covid-19. Gaskets are fip and too short. Cust will tape ears on originals
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "unit wasnt spinning unit need cap and new harness order parst if it gets approved for repairs 9498725543 jimW11417071- harness 45.99W11158830- capacitor 90.99teir 3; saved tckt , states that autho needed"
Sarkis M.
DISHWASHER WHIRLPOOL WDF330PAHS3 q1 no q2 no co sing c 19; ordrng 1 WPW10274902 (panel)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1: noQ2: no no signature due to covid-19i replaced the cntrls and also installed the new fan assembly due to service pointer
Edi C.
REFRIGERATOR KITCHENAID KBSD606ESS00 Customer complaint low ice: check temp was set at 11 degrees on frezzer side adjusted temp info customer for bin take 72 hrs to get full all components ok to manufactory specifics. q1nq2n no signatue per covid19
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1no-q2no-no sign..covid-19---cleaned debris from drain hose and tested for correct operation through test cycle.
Victor B.
DISHWASHER WHIRLPOOL KUDS01IJBT0 motor not pumping the water-ordered; ordrng 1 W10782773 (pump and motor) and 1 WP661658 (drain pump)
Raymond J.
DISHWASHER KITCHENAID KDTE334GPS0 tech chk dishwasher and called tech line. could not find any codes and all test good tech informed cx that water needs to be 120f.7728131003q1-no q2-nono signature due to cv 19
Jonathan H.
RANGE WHIRLPOOL WEG515S0FS2 "q1q2 no removed bottom plate and foudn ignitor not sparking the gas from manifold not in the alignment needed to ignite the gas, removed and fixed alignment to ignite right at manifold hole, tested unit no furtehr issues all tetsed ok"
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 "not filling checked the float switch and it was jammed not allowing microswitch to engage to let in water removed float assembly and realigned the float and teh switch portion, ran in diag cleared error code for fill, and unit got 120 to valve no furtehr issues"
Larry G.
WASHER MAYTAG MVWC565FW1 q1noq2no-no sign covid-19--replaced main control and tested for correct operation.
Ramon H.
DISHWASHER KITCHENAID KDPE234GPS0 q1 no q2 no no sign due to covid 19 cx hhad left side door in wrong slot fixed and tested working good
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SMYH04 Q1 no Q2 no. No signiature due to covid-19. Right door trim is broken and snapping when door is opened. The door gaskerts are too short to install ordering both doors; ordrng 1 LW10393587 (dor-fip wh) and 1 LW10353181 (dor-fip wh) and 1 WPW10481434 (nameplate)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1 no q2 no no sing c 19 repair frezeer door silde ckd working ok
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS01 "q1-no,q2-no, no signs due to covid 19, installed new icemaker for proper respomse all tested out fine"
Jonathan H.
DRYER WHIRLPOOL WGD5000DW3 unit had bad air flow they need to have a company come and clean the air vent to the exhaust they had it cleaned but theres no proper air flow tehy need that company to come back and fix venting or install a booster direct shipping cover; ordrng 1 directship-WPW10717210 (vent filter WPW10717210)
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced RF door ordered new bins ship direct to cust Q1NO Q2NO NO SIGN COVID 19; ordrng 3 WPW10710203SD (bin-cntlvr)s
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no. Q2 no.No signiature due to covid-19. Freezer door not closing on the left side. Found left freezer rail screw had backed out and not aloowing rail to collapse fully. Tightened the screw and checked the door for correct closure.
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDB evap. motor and housing missing-ordered everithyn that goes with it. q1 no q2 no; ordrng 1 WP2315539 (evap. motor) and 2 WP2264462 (groomtes)s and 1 WP2163777 (fan blade) and 1 W10850162 (orife) and 2 WP488163 (screws)s and 2 WPW10142283 (screws)s
Francisco J.
WASHER MAYTAG MVWC565FW2 attached pic to the sdmobile the hose as pics is straight back the drian hose is not isntalled properly thats the reason why it wont drain properly .q1.noq2.nono signature due to covid19
Chris Z.
RANGE WHIRLPOOL KSGG700ESS1 Q1: noQ2: no no signature due to covid-19i found burnt wirring; ordrng 1 W11176109 (harns-wire) and 1 W11025616 (harns-wire) and 1 W11029431 (panl-cntrl)
Chris Z.
DISHWASHER WHIRLPOOL IDT830SAGS0 Q1: noQ2: no no signature due to covid-19tub has a pin hole in the chassie so the whole tub needs to be replaced; ordrng 1 WPW10681507 (tub-dishwr) and 1 2man
Francisco J.
DRYER MAYTAG MGDC465HW0 the rattling sound was due to a it not being leveled properly leveled the legs with channel locks and tested the dryer again no more vibrationcleaned lint filter and completed .q1.noq2.nono signature due to covid19
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 "unit wasnt draining error code for pressure switch error opened unit foudn the pressure switch needed replacment, fixed issue cleared code; used 1 WPW10448876 (SWITHC - WL) from stock"
Jorge A.
RANGE KITCHENAID KSGG700ESS1 "q1-no,q2-no, no sign due to covid 19, i need to order 3 parts due to display is not working.; ordrng 1 W11029431 (pan control) and 1 W11034208 (control) and 1 WPW10603096 (electric)"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 called for autho # is wqvn3qvxpl1 replaced control and tested working good
Francisco J.
WASHER MAYTAG MVWX655DW1 this is a callbackshe callled she wanted to do the jobso i spoke to claims they validated the first q1.noq2.nono signature due to covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "replaced ice maker that was very slow, test good, q1 no q2 no, i didn't get signature cause covid-19, i picked up the ice maker from warehouse; used 1 WPW10300024 (ice maker) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "REPLACED CONDENSOR FAN MOTOR Q1NO Q2NO NO SIGN COVID 19; used 1 W10124096 (FAN,MOTOR) from stock"
Edi C.
WASHER WHIRLPOOL WTW8500DW1 ordering part for customer WQVPW00FP1 q1nq2n no signature captue per covid19; ordrng 1 W10861501 (console) and 1 W10916666 (control)
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FSS00 Q1: noQ2: no no signature due to covid-19i replaced the cover assembkky and replaced the main cntrl and now unit should be cooling but when i pulled unit out to change board i found water leakking from cx's valve so i notified him and showed him.
Jonathan H.
DISHWASHER JENN-AIR JDTSS245GX0 as per service matter use S22916 tehy have rails that fell under teh recall all else tested fine replaced parst no furtehr issues
Raymond J.
REFRIGERATOR WHIRLPOOL KSSC36QMS00 "replaced faughty ice maker, and tested, all test goodq1-no q2-nono signature dur to cv 19"
Raymond J.
WASHER MAYTAG MED3500FW1 helper complete
Francisco J.
WASHER MAYTAG MED3500FW1 arrived tested the dryer out spoke to daniel form maintenance just to make sure everything was okay completed the call..q1.noq2.nono signature due to covid19
Jorge A.
WASHER MAYTAG MVWX655DV1 "q1-no,q2-no, no sign due to covid 19, i clean dispenser housing and reset the computer for beeter function."
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "error E2bad ice maker, replaced it got water, q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 "removed ice from fzr floor and replaced faughty drain tube, q1-no q2-nono sighature due to cv 19"
Jorge A.
OVEN WHIRLPOOL WEG750H0HZ0 "#7728142318, called techline, need to order parts.; ordrng 1 WPW10475149 (module spk) and 1 WPW10324262 (ignitor)"
Rose K.
DISHWASHER MAYTAG MDB4949SHZ0 replaced lower spray arm Q1 NO Q2 NO NO SIGN COVID 19
Victor B.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "showed to female botton drawer at freezer not in, plastic bag agaist the vent i explained about it, she put it back, she'll give it a try."
Chris Z.
DISHWASHER JENN-AIR JDB1095AWS Q1: noQ2: no no signature due to covid-19parts are NLAi cant proceed with any further service
Pablo V.
WASHER AMANA NTW4516FW3 found washer not working pump clean and remove wire stuck on impeler pump test run ok request completed Q1no Q2no nosigncovid 19
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 helper completed
Jorge A.
WASHER MAYTAG MVWX655DW1 "q1-no,q2-no, no sign due to covid 19, due to nopisy when spin , need to order parts for transmission jonb.# assurion will cointact to customer for replacement in two days, closde call"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Q1: noQ2: no no signature due to covid-19sr:7728130515still freezingover and moding food.. i call ts on issue and they deamed unit unrepairable will call for review
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 unit needs new compressor but they state they have contract i told them contact the warrnty contract if they get it dispatched properly we can order compressor and evap W11407409- evap W11209866- compressor
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEM8 "replaced faughty damper, all teest good/q1-no q2-no no signature due to cv 19"
Raymond J.
REFRIGERATOR AMANA ARB8057CSR part no longer avi/67001037q1-no q2-nono sign dur to cv 19
Larry G.
VENT HOOD UNKNOWN WVW53UC6FS2 q1no-q2no-no sig covid 19---defective vent shroud; ordrng 1 2ndman (2nd man) and 1 W11417192 (chimney)
Victor B.
WASHER WHIRLPOOL WTW4800BQ0 "replaced bad drain pump test good. q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 No signiature due to covid-19. Replaced the evaporator coil and installed a dye drier and low side valve. Evacuated and recharged the system.
Robert S.
REFRIGERATOR KITCHENAID KSRA25CNSS00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found leak in the sealed system. Estimate 1766.70 declined at this time.
Larry G.
WASHER WHIRLPOOL MVWX655DW2 q1no-q2no-no sign covid-19---not spinning.-f7-e6---customer has to set on spin and drain when cycle is over to spin out clothes---replaced main control and recalibrated..tested through test cycles for correct operation.
Rose K.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 NEEDS NEW DISPENSOR BOARD Q1NO Q2NO NO SIGN COVID 19; ordrng 1 WPW10151236 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10200659 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
Edi C.
RANGE WHIRLPOOL WEG515S0FS2 Customer complaint not ignating : found bad regulator ordering part for customer q1nq2n no signatuer per covid19; ordrng 2 W11211506 (burner)s and 1 W10898290 (valve-gas)
Sarkis M.
FREEZER WHIRLPOOL WRX986SIHZ00 q1 no q2 no no sing c 19 repair led in frezeer ckd working ok
Raymond J.
REFRIGERATOR MAYTAG MRT118FFFE01 tech found refer freezing everything in ff sectionq1-no q2-nono singnature due to cv 19; ordrng 1 W10838965 (thermistor) and 1 W11353815 (control)
Robert S.
REFRIGERATOR KITCHENAID KBFS22EWWH7 Q1 no Q2 no No signiature due to covid-19. Door gaskets needed left pantry slide holder broken and controls not accepting commands. authorization#kqvleqvxpl1; ordrng 2 W10830287 (gasket)s and 1 W11197396 (endcap) and 1 WPW10317125 (overlay) and 1 WPW10317076 (cntrl-elec) and 1 W11416469 (housing) and 1 WPW10428901 (cntrl-elec)
Victor B.
DISHWASHER AMANA ADB1400AGW1 "customer think the top sprayer not working i put it on test an opened the door showeing him the sparyer moving and water coming dowm , he wanted me to put a camera so he can see it, he said it looks the botton is stronger, i explained cause is coming stray from motor the top has a few albows hat slow the pressure, he might call back, q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 pull filter out install in place run test ok request completed Q1no q2no no sign covid 19
Jonathan H.
WASHER WHIRLPOOL WET4027HW0 loose pulley assemby i lubricated all 4 suspension rods no noises the click i heard was tranisiting from wash to spin cycle all etsted fine recalibrated test 4
Sarkis M.
REFRIGERATOR JENN-AIR JCD2591WES00 q1 no q2 no no sing c 19 installed cntr-elec and evap fan ckd working ok paid in full
Chris Z.
OVEN WHIRLPOOL WFG535S0JS0 Q1: noQ2: no no signature due to covid-19i replaced busted hinges with new ones. i dissassembled door and replaced reassembled and checked and all is okay
Jorge A.
DRYER WHIRLPOOL WGD5600XW1 "q1-no,q2-no, no sign diue to covid 19, i need to order some parts for noisy 5 parts; ordrng 1 WPW10314173 (roller 16.58) and 1 WP697772 (wheel 49.44) and 1 W10837240 (bracket 24.60) and 1 WPW10359271 (shaft) and 1 WPW10359272 (shaft)"
Rose K.
REFRIGERATOR WHIRLPOOL WUW35X24DS01 ordered new transformer Q1 NO Q2 NO NO SIGN COVID 19; ordrng 1 W10782189 (transformer)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19im ordering part but giving this to MT due to me not finding resolution to repeat issues.; ordrng 1 W11293378 (cntrl-elec)
Sarkis M.
REFRIGERATOR KITCHENAID KFIV29PCMS01 q1 co q2 no no sing c 19 orderd i.m; ordrng 1 WPW10764668 (ice maker)
Jorge A.
WASHER WHIRLPOOL WFW5620HW0 "q1-pno, q2-no, no sign due to covid 19, i installed new drawer per techline annd it was leaking"
Chris Z.
WASHER MAYTAG MVWB835DW1 Q1: noQ2: no no signature due to covid-19i found a leaky gearcase so i need to replace it; ordrng 1 W10811956 (GEARCASE)
Larry G.
REFRIGERATOR KITCHENAID KRFC704FBS02 "q1no-q2no----no sign covid-19----s/r#-7728125904----stripped nut at left bottom hinge, cant tightn screw for hinge. whirlpool will contact customer for replacedment."
Edi C.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 customer complaint 55 on display : for customer reset it temps normal all componets ok to manufactory specifics. q1nq2n no signatue per covid19
Jorge A.
DISHWASHER KITCHENAID KDTE334GBS0 pre id 2 paerts; ordrng 1 W11178672 (pump) and 1 W11120155 (control)
Pablo V.
RANGE KITCHENAID KSGG700ESS1 run test no rpoblemfound with stove / range advise customer abouth air blowing flame she don't belivemy diagnosed and she want a diferent company request completed Q1no Q2no no sign covid 19
Ramon H.
DISHWASHER JENN-AIR JDB8200AWS4 cx needs sump and motor; ordrng 1 WPW10455260 (pump&motor)
Robert S.
WASHER MAYTAG MVWB835DW0 Q1 no Q2 no.No signiature due to covid-19. Replaced the control board. Calibrated and tested operation.
Larry G.
REFRIGERATOR KITCHENAID KRFF707ESS01 q1no-q2no---no sign covid-19---frosted rc evap.; ordrng 1 W11033168 (harns-wire)
Robert S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Q1 no Q2 no.No signiature due to covid-19. Tightened the loose door handles.
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no,q2-no, duet covid 19 no sign, mneed to order parts star buttom is not working.; ordrng 1 W11305308 (control) and 1 W11368911 (ui)"
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1no-q2no--no sign-covid-19--replaced defective water filter housing and tested for leaks. dispenser working ok.
Pablo V.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 found ice bloking air way remove all ice steamtest air flowok request completed Q!no Q2no no sign covid 19
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 found oil on the floor oil from the gearcase / tramsmision and motor washer need a new W11035751 gear case & W11283592 motor customer dont want me to repair washer the smell of burning oil and all the oil marks also on the clothes on the floor she is aks for a replacement Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR KITCHENAID KRFC704FPS01 will need the water valve on the next visit rescheduling myself.q1.noq2.nono signature due to covd19; ordrng 1 W11194380 (dual water valve) and 1 2ndman (2ndman)
Chris Z.
DISHWASHER WHIRLPOOL KDFE104HPS0 Q1: noQ2: no no signature due to covid-19front panel is fully rusted needs to be replaced; ordrng 1 W11231156 (panel)
Jonathan H.
COOKTOP KITCHENAID KCGS556ESS02 replaced part and adjusted teh manifold reg. checked for any service pointers none regarding the puffing noises after it settles it dosnt make noise the condensation on the holder top seems to be causing it it goes away after few mins not a fire hazard no furtehr issues. if any updates whirlpool kitchenaid will inform us
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 needs sealed systsem will retun next week to repair and get labor autho; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)
Francisco J.
DISHWASHER WHIRLPOOL KUDE60FXSS2 ordered the correct part and called part reearch and spoke to yvette and the part i ordered is right im getting the wrong part need to reschedule .; ordrng 1 W11259786 (track) and 1 W11259785 (track)
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1no-q2no-no sign-covid-19---high pitch ringing when compressor starts and keeps ringing---needs inverter board/main control; ordrng 1 W11087200 (invrtr-box) and 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)
Ramon H.
DISHWASHER WHIRLPOOL WDT970SAHW0 q1 no q2 no no sign due to covid 19 cx has clogg in air gap advised cx to call plumber
Jorge A.
OVEN WHIRLPOOL KODE500ESS03 "q1-no,q2-0no, no sign due to covid 19, i need to order p;arts 4 , for not heating. need 2 man RO TECH.; ordrng 1 W11179310 (control) and 1 W10801665 (control) and 1 W11086141 (user) and 1 WP4449751 (thermostate) and 1 2man (2 man-RO,) and 1 ovendolly"
Edi C.
WASHER WHIRLPOOL LTG6234DQ1 customer complaint not runnig : found ba motor ordering part for customer q1nq2n no siganture capture per covid 19; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "some ice were stuck at chute removed test good., q1 no q2 no i didn't get signature cause covid-19"
Victor B.
REFRIGERATOR MAYTAG MFI2570FEZ06 "i explained to female that ice maker makes ice every 2 to 3 hrs. and also depend on the weather, if it's hot takes longer and fridge is in a box. q1 no q2 no, i didn't get signature cause covid-19"
Francis C.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Complaint not cooling , found deli control electronics with a short circuit and does not working , must be replaced , thats why unit turn off and the cooling systems turn off and not working until control resetting maually , i order part , i make work temporary disconnecting the harness making unit working normally , i call whirpool to document the situation and they gave me an sr#7728126769 , also ordering doors gasket for the RC compartment .Q1N, Q2 N , not signature for COVID-19.; ordrng 1 WPW10769076 (control electronic) and 2 W10846057 (GASKET-FIP)s"
Larry G.
REFRIGERATOR WHIRLPOOL WRT359SFYM00 q1no-q2no--no sign-covid-19--issue with sealed system-- no frost pattern- ice ball in upper right corner of evaporator
Robert S.
DRYER CROSLEY CGD7006GW0 Q1 no Q2 no. No signiature due to covid-19. Found bad burner assembly coils. replaced the coils and tested the dryer.; used 1 WPW10328463 (coil) from stock
Oriale P.
MICROWAVE WHIRLPOOL WML75011HV "found unit making loud buzzing noise caused by bad magnitron, needs parts replaced. auth#WQVWLQVAL2 not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11402082 (magnitron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "freezer top hinge pin comes off by-itself- ordered , q1 no q2 no; ordrng 1 W10901054 (freezer top hinge)"
Pablo V.
RANGE WHIRLPOOL WFG320M0BS3 found loud sound when gas start remove gas valve and oven burner repair screw tha hold burner install back run test no mre nosie request completed Q1no Q2no no sign covid 19
Pablo V.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 found gap on the top hot air going in remove door install new washer on hinge raise freezer door test ok request completed Q1no Q2no no sign covid 19; used 1 WP487576 (WASHER) from stock
Jonathan H.
WASHER WHIRLPOOL WTW5005KW0 unit needs new valve assm ordering parst setting up next week; ordrng 1 W11038689 (valve)
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found return air vent clogged with ice, cleared and all test goodq1-no q2-nono signature dur to cv 19"
Robert S.
REFRIGERATOR WHIRLPOOL WRT108FZDB02 Q1 no Q2 no. no signiature due to covid-19. Replaced the light switch. Lease date is 5/07/20.
Pablo V.
WASHER MAYTAG WTW8500DC5 found unit not respondin to any cycle need a new control and console Q1no Q2no no sign covid19; ordrng 1 W11095624 (console) and 1 W11209420 (control)
Francisco J.
OVEN WHIRLPOOL WFG320M0BS3 replaced the cntrl board to the oven the light and oven work now.q1.noq2.nono signature due to covid19
Ramon H.
REFRIGERATOR JENN-AIR n/a cx needs display no longer avaliable q1 no q2 no no sign due to covid 19
Pablo V.
OVEN WHIRLPOOL WOC75EC7HV03 auth # WQVU9QVNL2 found bad control panel replace panel test ok request completed Q1no Q2no no signcovid19
Francisco J.
LAUNDRY CENTER WHIRLPOOL WET4027HW0 replaced the outer hose that had a hole compelted callq1.noq2.nono ignature due to covid19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 cx needs diffuser and control; ordrng 1 W11164593 (diffuser) and 1 WPW10758681 (cntrl-elec)
Jorge A.
WASHER WHIRLPOOL WFW8620HW2 "q1-no,q2-no, nosign due to covid 19, i made adjustment in dispenser housing due to a leak all tested out ok, also raise front feet for better performance"
Jorge A.
COMPACTOR WHIRLPOOL GX900QPPS6 "q1-no, q2-no nosign due to covid 19, # 7728137543, need to order parts no power, need to send trash compactor technician; ordrng 1 WP9871824 (optical sewitch) and 1 9871829 (switch) and 1 W11243179 (switch)"
Chris Z.
WASHER WHIRLPOOL WFW7590FW0 Q1: noQ2: no no signature due to covid-19helped victor replace the controls and reinstall the dryer
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHW00 "q1-no,q2-no, no sign due to vovid 19,installed all these parts for better function indispensing water now all test good no more high pression.; used 2 WPW10271540 (FITTING), and 1 2198677 (connector scrap) from stock"
Francisco J.
WASHER WHIRLPOOL WFW5620HW0 bellow cntrl boardw11436352sr#7728126272 the washer needs and cntrl and a bellowspoke to techline ; ordrng 1 W11314648 (bellow) and 1 W11322903 (cntrl)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "q1no-q2no--no sign-covid-19---replaced defective ice maker and cycle tested ice ,maker"
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found old ice jammed in the bottom of the ice bin. removed the old ice and advised the customer to toss out ice older than one week.
Larry G.
WASHER MAYTAG MVWC565FW2 q1no-q2no-no sign covid-19--no fault codes -ran washer through all test cycles to verify correct operation. leveled washer. and ran wet towles on spin cycle unit working ok.
Raymond J.
WASHER MAYTAG MHW8100DC0 "replaced bellow that cx supplied, all test good.q1-no q2-nono signature dur to cv-19"
Larry G.
OVEN KITCHENAID KFGG500ESS2 q1no-q2no-no sign-covid-19---defect main control--f1-e1..--took off back panel and didnt see anything burnt no burn marks on board but has fault code.; ordrng 1 WPW10511278 (module-spk) and 1 W11088878 (cntrl-elec) and 1 W10692150 (swtch-memb)
Chris Z.
COOKTOP JENN-AIR JGD3430GS00 Q1: noQ2: no no signature due to covid-19i replaced the cooktop with fadded decals with a new one and now cx can see them
Larry G.
WASHER WHIRLPOOL WTW4810BQ1 "q1no-q2no-no sign covid-19----f3-e1,,,f8-e1-clothes wet when cycle compete has to set on spin and drain after load is done---replaced main control and recalibrated .tested through test cycles for correct operation."
Chris Z.
WASHER WHIRLPOOL WTW4850HW1 Q1: noQ2: no no signature due to covid-19i replaced water valve and tested unit and now unit is receiving propor water level
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced bad gearcase making noise in spin & leaking oil, ran thru test working ok. auth#MQW2QQWAPL2 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR KITCHENAID KBFS20EVMS13 found bad icemaker valve and slid braket customer decide to purchase a new refrigerator Q1no Q2no nosign covid 19
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS4 WQVSRQVNL2 replaced blower assembly reinstaklled unit back up in the unit 124 tested unit no furtehr issues all tested ok
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer call back to have parts order q1nq2n no signature per covid19; ordrng 1 W11185686 (bin) and 1 WPW10300024 (icemaker) and 1 W10786952 (valve)
Pablo V.
REFRIGERATOR IKEA ISC21CNEDS00 found unit freezing food on the refrigerator replace control board and panel run test ok request completed Q1no Q2no no sign covid19
Oriale P.
WASHER WHIRLPOOL MVWB835DW4 "found broken lid on washer with cracks near hinge, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11259006 (lid)"
Pablo V.
OVEN WHIRLPOOL IBS300DS02 found bad fuse replace newpart run test ok request comleted auth # IQVKVQVNL2; used 1 WPW10545255 (FUSE) from stock
Pablo V.
DISHWASHER WHIRLPOOL IUD8555DX4 found clogged drain remove screws fron botton panel disconect pump clean install back in place test drain ok request completed Q1no Q2no no sign covid 19
Oriale P.
DISHWASHER KITCHENAID KDTE254ESS2 "cust says unit would not start but started working later, ran test thru diagnostics working ok. unable to replicate problem. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER WHIRLPOOL WFW95HEDW0 "replaced drawer assy, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francis C.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Tech was assigned as a helper;
Oriale P.
DRYER WHIRLPOOL WGD92HEFW0 "replaced bad idler pulley wheel with belt for noise issue, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 4392065 (REPAI KIT) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 q1 no q2 no no sign due to covid 19 cx door was not in correct slot put back and tested working good
Robert S.
DRYER WHIRLPOOL WGD8700EC2 Q1 no Q2 no. No signiature due to covid-19. Sock caught in the blower wheel. Removed the sock and tessted operation.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 q1 no q2 no no sing c 19 i.m fill tub was frozne defrosted ckd working ok
Pablo V.
DISHWASHER WHIRLPOOL KUDS30FXPA8 found week sump pump; ordrng 1 WPW10780877 (pump)
Victor B.
WASHER MAYTAG MVWC565FW1 agitator donen't want to come out ordered; ordrng 1 W11161960 (agitator) and 1 W10752187 (screw)
Rose K.
WASHER MAYTAG MHW5630HW0 ordered new door boot Q1 NO Q2 NO NO SIGN COVID 19; ordrng 1 W11314648 (bellow)
Jonathan H.
OVEN WHIRLPOOL KFGD500ESS03 replaced part and tested unit no furtehr issues all tested ok the ignitor cames defective no shipping casing so cracked. all else tested fine
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 q1no-q2no-no sign-covid-19----removed ice from fill tube and did fill test. filled with 4oz. . checked heater at 6.3k ohms-
Francisco J.
RANGE JENN-AIR JGRP548WP01 need to order 1 park module\'q1.noq2.nono signature due to covid19; ordrng 1 WPW10331686 (module) and 1 2ndman (2ndman)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "unit needs new fan assm ordering parts cust paid via check will pay balance next visit; (created new UIS, deleted prior attachment to UisID 19701), ordrng 1 W11224591 (fan assm)"
Raymond J.
OVEN WHIRLPOOL WOD51EC7HB01 "cx complain that bottom oven comes on when top os selected, tech chk oven and woild not dup problem, all test good.q1-no q2-nono signature due to cv-19"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "q1-no,q2-no. no sign due to covid 19, i installed new damper ,thermost.,, broken damperr for proper new issue."
Jonathan H.
DRYER WHIRLPOOL WGD8500DW3 unit needed pully fixed teh noise comming directly from defective pully wheel fixed issue replaced tested unit no furtehr issues all tested ok
Larry G.
DRYER WHIRLPOOL MCG8000AWW q1no-q2no-no sign covid-19---advised on cycle selection. checked dryer cycling temperatures and air flow. unit dryer ok.
Ramon H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 q1 no q2 no no sign due to covid 19 adjuated cx temp and checked temp all seem to be normal
Oriale P.
REFRIGERATOR JENN-AIR JIM158XYRS2 "found water leaking from pump & not draining water, needs part replaced, called jen air, parts covered under extended plan dl auth#JQVMI00NL2 not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 1901A (pump)"
Edi C.
WASHER MAYTAG MVWC416FW0 helper done not home
Robert S.
DRYER MAYTAG MEDB835DW Q1 no Q2 no. No signiature due to covid-19. dispenser is leaking water.; ordrng 1 W11172234 (housing) and 1 W10919352 (drawer) and 1 WPW10581874 (pump-water)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "q1-n0,q2-no, no sign due to covid 19, i found door liner in the bottom of refrigerator side is bad broken probably will need a new door but customer is unhappy , they want rep"
Robert S.
RANGE WHIRLPOOL WFG525S0HS1 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven temperature sensor. Control board is the wrong part in the box and with a white overlay. Oven appears to be working normally with just a new sensor
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 i helped victor remove dryer and replace controls and reinstall dryer all wasworking correctly
Pablo V.
ICE MACHINE WHIRLPOOL KBFS20EVMS11 unit need a new ice maker run testaharvestok request completed Q1 no Q2no no sign covid 19
Victor B.
WASHER WHIRLPOOL WFW5620HW0 "replaced console and main board test good, q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
REFRIGERATOR KITCHENAID KSRP25FNSS00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found faulty optics and ice maker coating flaking off..; ordrng 1 W10757851 (cntrl-elec) and 1 2198597 (icemaker assy)
Pablo V.
RANGE KITCHENAID KFGC506JSS00 run test temp unable tofind problem instruc advise customer abouth selecting temp and how range /oven works request completed Q1no Q2no nosign covid 19
Pablo V.
RANGE WHIRLPOOL AGR3311WDW2 found bad thermostat valve and harness ratseat the wire and the metal customer is going to purchase a new stove
Pablo V.
RANGE AMANA AER6303MFS2 found burn / melt harness need a new harness; ordrng 1 W11458879 (harness) and 1 W11297545 (control)
Pablo V.
WASHER WHIRLPOOL WTW5000DW3 replace gear case motor and cam run test nomore nosie request completed Q1no Q2no nosign covid 19 AUTH # WQWST00NL2
Chris Z.
RANGE KITCHENAID KGRS807SSS02 Q1: noQ2: no no signature due to covid-19i found slight leak on the gas valve
Pablo V.
DISHWASHER KITCHENAID KDTE204EPA4 remove pump found a piece of glass on pump remove install back test fill wash drain ok requse completed Q1no Q2no no sign covid 19
Victor B.
DRYER MAYTAG MGDB835DW4 wheel spand when hot and noisy-ordered; ordrng 1 WP697772 (wheel) and 1 W11126010 (motor)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found ice on evap not cooling refrigerator remove all ice steam clean clogged drain ok request completed Q1no Q2no no sing
Francisco J.
WASHER WHIRLPOOL WTW5000DW0 customer wants another tech i was there prior and the washing machine is working properly customer was using foca brand non HE deteregent prior to this call i ran the cycles and no error codes and it completed the spin
Jorge A.
WASHER WHIRLPOOL WGD7500GC0 customer not asnswetr door ned this cal;l to close.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 the gasket seem not to be closing properly ordering grease q1.noq2.nono signature due to covid19; ordrng 2 WP542638 (grease)s
Robert S.
FREEZER WHIRLPOOL WRS325SDHZ05 Q! no Q2 no. No signiature due to covid-19. Freezing in the refrigerator section.; ordrng 1 W11449482 (cntrl-elec) and 1 W11214887 (user interface) and 1 W11317276 (diffuser)
Victor B.
WASHER WHIRLPOOL WTW7500GC2 "washer working propertly, q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
DISHWASHER MAYTAG MDB8959SKZ0 q1 no q2 no no sign due to covid 19 replaced sprayer arm tested working good
Victor B.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "not making ice replaced ice maker it got water, q1 no q2no i didn't get signature cause covid-19"
Victor B.
LAUNDRY CENTER WHIRLPOOL WTW5000DW2 "washer wable raized 1 leg now is even, also explained this washer doesn't get as much as the old one, q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
REFRIGERATOR AMANA ART104TFDW00 "tech chk refer and found fzr at 0 and ff section at 42 due to ice blockage, cx will unplug and thaw, all test goodq1-no q2-nono sing due to cv 19"
Francisco J.
WASHER MAYTAG MVWX655DW1 need to order partsq1.nopq2.nono sig due to covid19; ordrng 1 W11116592 (cntrl) and 1 W10913953 (actuator)
Chris Z.
RANGE WHIRLPOOL KSGG700ESS1 Q1: noQ2: no no signature due to covid-19cntrl board died so i need to replace it ordering one and will come back monday; schdld next appmnt for 6/22 MON !
Oriale P.
COMPACTOR KITCHENAID KUCC151LPA0 "found door stuck with press down unable to open door, switch is not activating properly, needs parts replaced. cust does not want to repair. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10342596 (switch-off)"
Rose K.
FREEZER WHIRLPOOL WZC3115DW01 ? ordered new compressor Q1 no Q2 no no sign covid 19 ?; ordrng 1 Wpw10507886 (Compressor)
Francisco J.
WASHER MAYTAG MED3500FW1 need to order parts for this im reordering parts for this call armando was here q1.noq2.no; ordrng 1 W11086656 (motor) and 1 W10909685 (thermal fue) and 1 WPW10211915 (blower wheel) and 1 2ndman (2ndman)
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "found bad electrical outlet missing ground causing error, advised cust to have electrician replace outlets, tested unit on good oulet working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
LAUNDRY CENTER WHIRLPOOL MHW8200FC0 q1 no q2 no no sign due to covid 19 replaced panel control and calibrated called tp fo labor authO # IS MQUBUQUNPL2
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Q1 no Q2 no. No signiature due to covid-19 Replaced the outer door glass assembly.
Larry G.
VENT HOOD WHIRLPOOL KXD4630YSS5 q1no-q2no-no sin-covid-19- vent not coming all the way up unless you hold button down when vent coming up.; ordrng 1 2ndman (2nd man) and 1 W11187731 (motor)
Raymond J.
WASHER WHIRLPOOL WTW4855HW1 "tech chk washer and no issues, all test good no codes. q1-no q2-nono sign due cv 19"
Francis C.
COOKTOP KITCHENAID KCGS356ESS00 Tech was assigned as a helper;
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. no signiature due to covid-19. Checked the dryer found lint screen completely plugged. Tested the dryer in the timed cycle all normal. Bridged sensor and dryer ran longer than 10 minutes.
Oriale P.
DRYER MAYTAG MGD1500DW0 "removed lint blocking lint screen from seating down all the way & reinstall loose door hinge, tested unit now closing & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
WASHER WHIRLPOOL WFW5620HW0 Replace dispenser Q1 no Q2 no no sign covid 18?
Oriale P.
WASHER MAYTAG MVWC565FW1 "found cust hot water coming in too slow causing water pressure error, taking too long to fill, also found power outlet missing ground, advised cust to correct issues for unit to work properly. cleared error unit is working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW Q1: noQ2: no no signature due to covid-19i didnt see a leak comming from the unit so i advised cx that leak might be sorcing from within the walls or under the floor
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, i installed new cover for freezer side due t o broken off, check all temp. all ok."
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204EPA4 gargabe disposal plug stuck inside removed chatge just for visit
Robert S.
WASHER WHIRLPOOL WDF520PADM7 1 no 2 no.o signiature due to covid-19. Upper spray arm is not turning; ordrng 1 W11025157 (pump&motor) and 1 WPW10340683 (manifold) and 1 WPW10317197 (upper spray arm)
Edi C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer complaint leaking : run diagnose test foudn frost isnide RF defrosted replaced icenmaker for customer re run test door close and no leaks all components ok to manufactory specifics. q1nq2n no signature per covid19 wear PPE.
Jorge A.
OVEN WHIRLPOOL WEG750H0HZ0 "q1-no,q2-no, no sign due to covid 19, i installed new spuk plug bord for proper function."
Larry G.
WASHER WHIRLPOOL WTW4810BQ0 q1no-q2no-no sign covid-19---noisy gearcase bearings during spin also leaking water through gearcase seal and shocks are weak/bouncing.-ref #7728047696---866-931-7390.resolution specialist.