Local Reviews
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Rose K.
FREEZER WHIRLPOOL WRF560SEHZ replaced main control board q1no q2no no sign covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no.No signiature due to covid-19. Refrigerator base is bent at the bottom hinge. Called the techline non repairable.
Pablo V.
WASHER WHIRLPOOL WTW7000DW4 found washer shaking top rod supension was off track instal back test no more problem request completed Q1no Q2 no no sign covid 19
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 fresh food freezing due to issue with the temps off i ran diag and temps on thermister is fine no issues with tht they need to have floor adjusted i changed the leveling of doors but thats an issue with teh flooring no furtehr issues with air leaking after adjustments akll etsdted ok
Ramon H.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 cx needs several parts; ordrng 1 W10843055 (control) and 1 W11033168 (harns-wire) and 1 W11089931 (display)
Jorge A.
REFRIGERATOR KITCHENAID KDTM404KPS0 "q1-no,q2-no, no sign due to covid 19, i check at the bottom found hose out of his position and putting backl in their position solve the problem."
Robert S.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Q1 no Q2 no.No signiature due to covid-19. Replaced the compressor and evacuated and recharged the system.
Rose K.
RANGE KITCHENAID KFGD500ESS04 repaced ui board and main cntrol board q1no q2no no sign covid19
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1: noQ2: no no signature due to covid-19I found float switch to be stuck open so i ininstalled and corrected and reinstalled
Rose K.
WASHER WHIRLPOOL WTW5000DW3 replaced main control board q1no q2no no sign covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer complain not making ice and freexing food on RF side: replaced diffuser and ice maker tested all components ok to manufactory specifics.q1nq2n nosignature per covid19
Victor B.
WASHER MAYTAG MVWB835DW4 "replaced valve and console per error codes, q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
REFRIGERATOR KITCHENAID KRFC704FPS03 "replaced damanged water filter that was not locking correctly, all test good.q1-no q2-nono sign due to cv 19"
Raymond J.
M/W OVEN COMBO KITCHENAID KOCE500ESS09 tech found oven door not closing properly due to left hinge/receiver latch pressed copletely down all test good.q1-no q2-nono sign due to cv 19
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 Q1: noQ2: no no signature due to covid-19 i switched out the rusty and leaky door with a new one and tested after and now unit seals and is in good condition
Larry G.
WASHER MAYTAG MVWB965HC0 q1no-q2no-no sign covid-19---leaking from cold water valve around coil when filling; ordrng 1 W11188329 (valve)
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HS2 installed cntr-elec and door switch ckd ok q1 q2 no no sing c19
Jonathan H.
DRYER WHIRLPOOL WGD5000DW3 unit shuts off quickly 2 mins ordering parts no no sig covid19 protocol ; ordrng 1 WPW10185992 (tiner) and 1 WP8318268 (thermast) and 1 W10423382 (ther) and 1 279311 (ignutr)
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 helper done
Jorge A.
MICROWAVE WHIRLPOOL WMH78019HW2 "q2-no,no sign due to covid 19, ineed to order parts due to notheating , after 1 seconds on and then stops.; ordrng 1 W11196122 (door) and 1 W10701700 (grill) and 1 W11284466 (control) and 1 WPW10531156 (filter) and 1 W11230995 (magnetron) and 1 W11197766 (switches) and 1 W10561770 (capacitor) and 1 2man (2 man)"
Pablo V.
WASHER AMANA NFW7200TW SR # 7728442460 unable to start uni need ahelepr to bring down dryer customer isgoing to purchase a new appliance Q1no Q2no no sign covid 19
Ramon H.
RANGE KITCHENAID KSDB900ESS2 q1 no q2 no n o sign due to covid 19 cx warmer drawer was off track on right hand side found a screw missing causing track to be loose put a screw on and tested working good
Chris Z.
DISHWASHER WHIRLPOOL WDT780SAEM1 Q1: noQ2: no no signature due to covid-19wheel is broken on the adjuster so i need to replace; ordrng 2 W10712395 (adjuster)s
Pablo V.
FREEZER WHIRLPOOL MSD2454GRW found ice on the evap steam all ice clean drain tube test ok request completed Q1 no Q2 no no sign covid 19
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "q1-no,q2-no, no sign due top covid 19, i installed new icemaker for proper function. all tested out ok"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "tech found refer cooling, 38 deg in ff and 1in fzr, cx says had another compamy. all test good told cx to call back problem comes backq1-no q2-nono sign due to cv 19"
Oriale P.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "found big ball of ice near capilary tube on evap, unit has sealed system issue, cust does not want to pay for repair, wants unit fixed. cust is unhappy with product call techline sr#7728437771not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
MICROWAVE KITCHENAID KMHC319ESS5 "cust says fan is not working properly, ran test with paper towel to see if towel sticks to filter under neath & it did, found mesh screen blocked with, cust removed screen & unit is sucking air better. may need to check cfm air flow but dont have equipment, unit is heating & working ok. call techline sr#7728439755 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
RANGE WHIRLPOOL WGG745S0FS02 Customer complaint not heating on bake top oven : found bad ignator readig 15m ohn abnormal ordering part for customer q1n q2n no signature per covid 19; ordrng 1 WP7432P143-60
Robert S.
REFRIGERATOR WHIRLPOOL WRT348FMES00 Q1 no Q2 noNo signiature due to covid-19. Replaced the water valve fill fitting and installed clamps.
Jorge A.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "q1-no, q2-no, no sign due to covid 19, i need to order new frezzer door due to dent took pics.; ordrng 1 W11436967 (door fip)"
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface console and tested operation.
Robert S.
RANGE WHIRLPOOL WFG540H0ES1 Q1 no Q2 no. No signiature due to covid-19. Replaced burner caps but package is short one cap will mail out another set.; ordrng 1 W10881749ds (cap-burner)
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS00 "q1-no,q2-no,no sign due to covid 19, i found compressor off and need to order mother board and also just in case compressor. need sealed system tech.; ordrng 1 W11333076 (control 259.04) and 1 W11131873 (orion board 235.98) and 1 W11025999 (compressor) and 1 W10913906 (coupler) and 1 sealedsystemtech (tech. sealed system)"
Oriale P.
DRYER MAYTAG MGD8200FW1 "ran test on dryer found f-4 e-3 air flow error advised cust to have air duct cleared to resovle issue, ran test unit heating & working. auth#mrhdvrhdpl1"
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 dishwasher need a new pump; ordrng 1 W11085683 (sump pump)
Sarkis M.
MICROWAVE WHIRLPOOL WML55011HS0 q1 q2 no no sing c19 noise and it has burning smell 2man-----sm & sh auth# wrkai00nl2; ordrng 1 W11402082 (mag) and 1 W11024976 (transformr) and 1 W11256462 (diode) and 1 W11213318 (capactr-mg) and 1 2man (2man -----sm & sh)
Sarkis M.
DRYER WHIRLPOOL WGD5000DW3 q1 q2 no no sing c19 installed door gasket ckd ok
Jorge A.
WASHER MAYTAG MVWB835DW2 "q1-n0,q2-no,nosign duetocovid19,iinstalled new valve due to LF. errorcode all testedoutok"
Raymond J.
REFRIGERATOR KITCHENAID KDTM404KPS0 found drip pan completly movedq1-no q2-nono sign due to cv 19; ordrng 1 W11025993 (drip tray) and 1 W11255994 (swtich) and 1 W11184083 (cap)
Chris Z.
WASHER MAYTAG MHW8200FW Q1: noQ2: no no signature due to covid-19leak is coming in from inside unit need to order parts and come back; ordrng 1 WPW10247306 (valve) and 1 W10239949 (hose) and 1 WPW10250742 (drawer) and 2 W10744048 (hose)s and 1 WPW10448876 (switch-wl)
Ramon H.
REFRIGERATOR MAYTAG WRF757SDHZOO cx needs ice maker; ordrng 1 W11294907 (icemaker)
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "when i came back it was cooling fine, i opened evap. if was fine , q1 no q2 no, i didn't get signature caus covid-19"
Rose K.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 adjusted freezer door q1no q2no no sign covid19
Victor B.
WASHER WHIRLPOOL WTW8800YC1 "per aig decline the estimate, aig will call customer, q1 no q2 no, i didn't get signature cause covid-19."
Jonathan H.
DISHWASHER KITCHENAID KDFE204ESS4 q1q2 no no wsig covid19 protocfl replsced pasrtsdt tesdted unit no furtehr issues
Francisco J.
DRYER MAYTAG MGDC215EW2 replaced motor to the dryer completed q1.noq2.nono signature due to covid19the dryer is tumbling now
Francisco J.
RANGE JENN-AIR JGS8860BDP replaced the ignitor on the stove the stove is reaching temperature now q1.noq2.nono signature due to covid19
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 found a leak coming from the sump pump remove leak was due to a bad instalation motor fron the manufacture install back install sump pump run a test no leaks request commpleted Q1 no Q2no no sign covid 19
Pablo V.
COOKTOP KITCHENAID KCGS556ESS02 run test found a sound coming from the middle burner in the low setting customer is worry abouth an explocion advise customer about gas flame not to worry flame is normal the design need to have the airgap for better burning flame call tech support file case SR # 7728438538 cooktop is working as design previus tech replace burner cap and gas valve request completed Q1 no Q2 no no sign covid 19
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 found error code remove dryer found bad switch and control board replace this parts request completed Q1no Q2no no sign covid 19 AUTH # WRKH200AL2
Pablo V.
WASHER WHIRLPOOL WFW3090JW UNIT 217 STACK run a test water coming from the dispenser hose to the tub remove top panel and front panel install hose in place test ok auth # WRKL600NL2 Q1no Q2no no sign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHW05 q1no-q2no--no sign covid19---adjust refer door and leveled..unit working ok.
Larry G.
WASHER MAYTAG MVWB765FW2 q1no-q2no-- no sign covid19---replaced pump hose---tested for correct operation-draining ok.
Oriale P.
REFRIGERATOR KITCHENAID KRFC704FPS01 "found bad ice maker jamming in harvest causing issue, needs part replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11115534 (icemaker)"
Chris Z.
REFRIGERATOR KITCHENAID KBSD602ESS01 part i got was damaged and screen cracked need to reorder; ordrng 1 WPW10151236 (cntrl-elec)
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 UNIT STILL HAS SAME ISSUE ORDERING PARST SEND ORIGINAL TECH BACK; ordrng 1 W10815678 (door) and 1 W10815701 (DOOR)
Sarkis M.
RANGE WHIRLPOOL WFC315S0JW0 q1 no q2 no no sing c19 unit ckd working normal no 220 volt in outlet
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 the sound came on after a while the problem was the condensor fansome insulation was getting stuck on the fan completed the call removed the insulationq1.noq2.nono signature due to covid19
Victor B.
WASHER WHIRLPOOL WTW8500DC6 "F3E2 inlet water temp.-replaced water valve, q1 no q2 no i didn't get signature cause covid-19; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 Q1Q2 NO NO SIG COVID19 PROTOCL REPLACED PARST TESTED UNIT NO FURTEHR ISSUES ALL CHECKED OUT FINE
Jorge A.
REFRIGERATOR KITCHENAID KRSC703HPS00 "the door-no,q2-no, no sign due to covid 19, i found therefrigerator door scrapes whe open all the way, i try to asjust but didnot work, will going to need new door and cover door stop. customer refuse to repair due to unit is been delivered jut las week. customer will inform to the store"
Jorge A.
WASHER MAYTAG MVWX655DW1 "q1-no,q2-no, no sign due to covid 19, i made adjustmen in the dispenser housing in order to work fine."
Chris Z.
FREEZER WHIRLPOOL KRMF706ESS01 unit needs more parts due to things falling appart; ordrng 1 W10815669 (dor-fip ss) and 1 W10815678 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W11131390 and 1 W11161915 (bracket) and 1 W11387053 and 1 W11387048
Pablo V.
DISHWASHER JENN-AIR JDTSS244GL0 replace sump pump run test no leaks Q1no Q2 no no sign covid 19
Jonathan H.
WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig covid 19 protocl replaced parst tested unit reset board all tested ok use autrho for double labor - autho - wrko00nl2
Chris Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 the cx acedently pulled out the coupller and so i reinstlled it and now it dispenses ice
Raymond J.
REFRIGERATOR WHIRLPOOL WFW6620HC0 tech called w/p tech line and after serval checks w/p says is not under warranty and serval checks we still could not determine cause of water leak. cx says will call wp. does not want any more serv calls under ex warranty says this should be under maf warr. q1-no q2-no no sign due to cv 19w114574817728428576
Ramon H.
MICROWAVE KITCHENAID KMHC319ESS5 cx needs magnetron; ordrng 1 W11188557 (magnetron)
Francisco J.
WASHER AMANA NTW4516FW3 the washer was giving me an out of balance error codethere ar eno additional error codes the place the cx has it is hard for the washer to be balancedq1.noq2.nono signature due to covid19
Pablo V.
RANGE JENN-AIR JDRP436HLOO door is hard to opendue to a left side of the door no install all the way unscrew frame lower feet install door in place test open and closing ok request completed Q1no Q2no no sign covid 19
Jorge A.
MICROWAVE WHIRLPOOL WML55011HW "q1-no,q2-no,no ssign diue to covid 19, i need to order new door due to broken trim.; ordrng 1 W11206158 (door)"
Francisco J.
LAUNDRY CENTER MAYTAG MVWB765FW2 f0e3 has a problem with loading the machine is going out of balance.q1.noq2.nono signature due to covid19
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19hoses were witched due to installers having to disconnect it when istalling the pedestal. but i corrected it and now its working correctly
Sarkis M.
MICROWAVE KITCHENAID KEMS309BSS01 q1 q2 no no sing c19 need panl; ordrng 1 W10570025 (panl)
Larry G.
WASHER MAYTAG MVWB835DW4 q1no-q2no--no sign covid-19----no powering up--defective main control; ordrng 1 W11035014 (console) and 1 W11170706 (cntrl-elec)
Oriale P.
MICROWAVE WHIRLPOOL WML75011HZ4 "cust says door would not open sometime but had not used autmatic door open for several months, cust has been opening door manualy, unable duplicate issue, unit working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
DISHWASHER WHIRLPOOL KDTE334GPS0 q1 q2 no no sing c19 orderd tracks; ordrng 1 KDTE334GPS0 (TRACK) and 1 W11259786 (TRACK)
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced bad water valve causing f-8 e1 long fill error, ran test in diagnostics, working ok.; used 1 W11165546 (WATER VALVE) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 cx needs ice maker; schdld next appmnt for 8/4 TUE !
Raymond J.
DISHWASHER MAYTAG MDB4949SDM2 "tech repaired dispenser ruber seal , all test good.q1-no q2-nono sign due to cv 19"
Victor B.
DRYER WHIRLPOOL WED8000DW4 SQUICKY MOTOR-ORDERED; ordrng 1 W11105178 (MOTOR) and 1 WP697772 (WHEEL)
Raymond J.
DISHWASHER WHIRLPOOL WDF530PLYB7 "tech replaced faughty drain, all test good.q1-no q2-no no sign due to cv 19"
Raymond J.
MICROWAVE OTR WHIRLPOOL WMH78019HW2 "tech replaced faughty m/w door, all test goodq1-no q2-nono sigh due to cv 19wrjn9rjnpl2"
Edi C.
FREEZER WHIRLPOOL WRB322DMBM00 WRJKB00XL2 customer complaint not cooling : found bad compressor and evaporator ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (uvdryer) and 1 WPW10317013 (evaporator) and 1 1twomen (1twomen)
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "i picked up both pieces from warehouse but doesn't show in the list.auth.WRIXG00DP1, i didn't get signature cause covid-19, q1 no q2 no.; used 1 W11325580 (console), and 1 W11322879 (board) from stock"
Rose K.
REFRIGERATOR GLADIATOR GARF30FDGB00 "replaced compressor q1no q2no no sign covid19; ordrng 1 W11244102SD (shelf-glas), used 1 W10913906 (COUPLER) from stock"
Edi C.
WASHER WHIRLPOOL WFW560CHW0 WRJJ200NL2 replaced control and touch panel washer goes on all components ok to manufactory specifics. q1nq2n no signature per covid19
Jonathan H.
FREEZER AMANA ABB1922FEW2 replaced part helped qn see his notes for details
Ramon H.
REFRIGERATOR MAYTAG MFX2570AEM3 replaced valve and tested working good no other issyes at this time
Pablo V.
REFRIGERATOR KITCHENAID KRFF507ESS01 replace harness grill steam all ice on the freezer and refrigerator test ok request completed Q1no Q2no no sign covid 19 auth KRJ1D00APL2
Ramon H.
FREEZER WHIRLPOOL WRS315SDHZ01 cx needs tube; ordrng 1 W10745337 (tube)
Sarkis M.
DISHWASHER KITCHENAID KDTE204EPA1 q1 q2 no sing c19 dec est need cntrl-elec
Pablo V.
DISHWASHER AMANA ADB1400AGW1 run a full test no problem found instruc customer how to use washer and to switch water from cold to hot reqeuest completed Q1no Q2no no sign covid 19
Victor B.
WASHER MAYTAG MVWC415EW1 "long fill replaced water valve test good, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
WASHER WHIRLPOOL WFW87HEDW0 Q1: noQ2: no no signature due to covid-19i went though diagnostics on washer and all checked okay on tests and no errors came up except for the door error but it locked and unlocked overytime
Chris Z.
DRYER WHIRLPOOL WGD87HEDW0 Q1: noQ2: no no signature due to covid-19dry has lint buildup inside so i need to clean out and also advised his venting is clogged up witch is why its building up inside dryer
Oriale P.
WASHER WHIRLPOOL WGD6620HC0 "removed dryer sheet stuck inside blower wheel causing vibration noise. ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 q1no-q2no--no sign covid19---used heat gun to adjust freezer gasket to cabinet. will defrost 24hours for frost/ice in evap fan.
Edi C.
WASHER MAYTAG MVWC565FW2 Customer complaint not filling : run diagnose test found drain too loow causing syphoning water when filling instruct customer of problem re run test all components ok to manufactory specifics q1nq2n no signature per covid19
Chris Z.
MICROWAVE JENN-AIR JMW2430WP03 Q1: noQ2: no no signature due to covid-19unit needs to be pulled out and main app manager needs to be chacked; ordrng 1 W10401259 (panl-cntrl) and 1 WPW10626304 (cntrl-elec) and 1 W10217711 (inverter) and 1 W11346197 (mag) and 1 ovendolly
Ramon H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 cx link was off door took oiut and put back on wheel correctly tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 cx needed new ice maker replaced and tested working good; used 1 4317943 (ICEMAKER) from stock
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no-q2n0--no sign covid-19---wont drain--repaired broken wire at pump and tested for correct operation.
Ramon H.
DISHWASHER JENN-AIR JDB8200AWS4 cx had slight bend in tub frame bent it back and tested working good
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 q1 no q2 no no sing c19 ice maker arm was off positon turn back on cjkd ok
Oriale P.
WASHER/DRYER COM WHIRLPOOL WET4027EW1 "cust says unit has intermitten water leak on right side only, ran test with load several times unable to find any leak called techline sr#7728324896 sr#7728431136unable to repair if leak is not from unit. not signed due to COVID-19 protocol. Q1: No, Q2: No sr#7728431136"
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 replaced compressor and orion now fridge start getting cold.
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint noise when water dispencign: found hose to close to wall pull refrigerator out so that does not rubber agaisnt wall all components ok to manufactory specifics. q1nq2n no signature per covid19
Pablo V.
REFRIGERATOR KITCHENAID KRSC703HPS00 found ice on the evap remove door and bin remove cover replace thermistor run test ok test fam thermistor all test ok Q1no Q2no no signcovid 19 sr#7728429260 auth # KRJES00AL2; used 1 W10316760 (THERMISTOR) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found freezer with ice need to clean and steam all ice customer dont have the money to pay for the repair she is going to call back and have the repair done request completed Q!no Q2no no sign covid 19
Ramon H.
REFRIGERATOR MAYTAG MFI2570FEZ08 q1 q2 no no sign due to covid 19 cx possibly leaving door open adevised cx not to put food next to blow hole
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS01 NEEDS NEW LEFT SIDE RF DOOR BROKEN WIRE INSIDE DOOR AUTH KRJHWRJAP1 FILE #7728429836 recal q1no q2no no sign covid19; ordrng 1 W11254954 (dor-fip)
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign covid-19---compressor not starting..needs replacement; ordrng 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 q1no-q2no---no sign covid--19---at times refer not cooling and light are flashing.. refer is cooling ok right now and has ice in both ice containers. freezer led light is out and also top 3 refer lights.; ordrng 1 W11224256 (cntrl-elec) and 1 W10695459 (module) and 1 W11387387 (board)
Victor B.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "f.f. ice up defrosted, repalced fan and hardness.q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
REFRIGERATOR KITCHENAID KBFO42FTX04 "removed sheet of ice underneath freezer door & open clogged pee trap, tested unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 need module; ordrng 2 W10695459 (module)s
Raymond J.
WASHER WHIRLPOOL WTW7000DW1 tech pulled washer out and removed rotor assym found oil and water laking from gearcase as well.q1-no q2-no no sign due to cv 19wrj9arjxl2; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer) and 1 W10752187 (screw) and 1 W10909670 (nut-spaner) and 1 W10734521 (slider) and 1 2ndtech (2nd tech)
Chris Z.
LAUNDRY CENTER WHIRLPOOL WTW7500GW2 Q1: noQ2: no no signature due to covid-19 i needed to replace valve due to it not opening in test #1 &2. i replaced and tested it after and now unit dispenses water on test 1 & 2. comnplete
Larry G.
WASHER WHIRLPOOL MVWC465HW q1no-q2no--no sign covid-19- no fault codes.. advised on cycle selection and water levels..unit is working ok
Francisco J.
WASHER WHIRLPOOL WTW7500GC2 f3e2-inlet water faultf0e3 -overload f8e6 -water hazard lid left open 10minf2e1 communicationf6e2-communicationf0e4-water temp valves ; ordrng 1 W10811956 (transmission) and 1 W11130239 (housing)
Edi C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint not drainning : found clog line on dish washer cleaned all components ok to manufractory specifics q1nq2n no signature per covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 "fridge in a mototr home, and is in a box, per malewhen inside is hot temp gets up to 40 deg. i explained cause is in a box, it doesn't have way to release the hot air he'll check with dealer to see what they can doabout it. q1 no q2 no. i didn't get signature cause covid-19"
Jorge A.
FREEZER WHIRLPOOL WRF535SWHZ03 pre id; ordrng 2 W10830162 (gasket)s
Pablo V.
WASHER WHIRLPOOL WTW8040DW4 found bad panel and gear case customer is going to purchase a new washer
Jonathan H.
WASHER WHIRLPOOL WTW5005KW0 "different issue from last time q1q2 no no sig covid19 protocl customer upset with how teh fabric softener dispnces, they dont like how it drips out the holes in the bottom they want a new unit its leaving too much markings on the clothes, i explained this was how the engeineers desiged this model thers no parts i can order to change this and if she wants new unit she will have to contact cust care for furtehr options, at best she can dilute the softener with water to help unit dispncer better. all tested fine theres nothing we can fix on unit"
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 Q1noq2no no sing c19 need more parts auth#krj1k00xl1; ordrng 1 WPW10653840 (door latch) and 1 W10854216 (cntrl-elec) and 1 WPW10469574 (vent asm)
Rose K.
MICROWAVE KITCHENAID KMBS104ESS02 ordered new control q1no q2no no sign covid19; ordrng 1 W10891907 (cntrl-elec)
Rose K.
DISHWASHER KITCHENAID KDFE104DWH0 found that cust needs to call a plumber q1no q2no no sign covid19
Edi C.
DRYER WHIRLPOOL WGD5000DW3 Customer complaint not heat: found clog vent and broken door seal ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10906683 (seal)
Oriale P.
WASHER MAYTAG MVWB850YG1 "found bad noisey barings causing off balance error, cust declined est cust will replace unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig covid19 protocol replaced sump no leaks no issues motor working great fills frains washes
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "found cust using third party water filter causing problem with water filter pressure, advised cust to replace with every drop filer, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 need to replace the harness there is no voltage to the shifter .; ordrng 1 W11376227 (harness)
Larry G.
REFRIGERATOR KITCHENAID KRMF706EBS01 q1no-q2n0---no sign covid-19-advised on normal clumping of ice in ice container and to dump contsiner every two weeks per manual. adjust freezer seal.left door open and after 5 minuntes door alarm come on. unit is working to factory specs.
Jorge A.
DRYER WHIRLPOOL WGD5620HW0 "f3 e3, customer need to clean their ventilation hose going trhough outside of the house."
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 the washer was clogged with detergent in the dispensor which would back up cleaned up the detergent completed the call q1.noq2.nono signature due to covd19
Jorge A.
REFRIGERATOR KITCHENAID KRFC300ESS01 "q1,no q2-no, no sign due to covid 19, i made some reset in the computer and check all function to ok."
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 REPLACED PART TESTED UNIT NO FURTEHR ISSUES Q1Q2 NO NO SIGNATURE COVD19 PROTOCL
Edi C.
WASHER WHIRLPOOL WFW6620HC0 Customer complaint time keep changing : found error code for f0e5 out of balance re balance unit calibrate control info customer time will change is load not balance normal operatin of machine all components ok tomanufactory specifics. q1nq2 no signature per covid19
Edi C.
DRYER-GAS WHIRLPOOL n/a Customer complaint not runnign heat time changing : run diagnbose test fix time on temp for dryer all componets ok to manufactory specificsl q1nq2n no signature per covid19
Pablo V.
RANGE KITCHENAID KSGG700ESS1 replace mani fold and new harness run test ok request completed Q1 no Q2 no nosign covid 19
Oriale P.
WASHER MAYTAG MVWB835DW4 "replaced faulty main cntrl, will not turn unit on, no power, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "replaced main cntrl & user display, ran test in diagnostics working ok. auth#WRJ3200NL2 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
WASHER WHIRLPOOL WGT4027HW0 WRJ9XRJNL2 Customer compalint not filling with water : replaced main control and valve for customer run diagnose test all components ok to manufactory specifics. q1nq2n no signature per covid19
Raymond J.
WASHER WHIRLPOOL WGT4027HW0 helper complete
Pablo V.
WASHER MAYTAG MAV9501EWW found a bad timer part is NLA unable to fix washer Q1no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KBFS20EVMS6 q1q2 no no sig covid19 protocll replaced part sealed off everyting if any issues he can call back i informed a slight amount of frost isnt that bad and theres def no freon leakage
Raymond J.
WASHER WHIRLPOOL n/a "tech could not get washer to unlock, had to call w/p and get two man auth and come back, was on hold for a very long time them w/p say they cant auth because no ser # cx will call back with m/n and serq1-no q2-nono sign due to cv 19"
Larry G.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 q1no-q2no--no sign covid-19---says refer wasnt cooling and water was on floor and compressor was hot but has been cooling for 3 days now.replaced weak start relay and tested for correct operation
Jorge A.
DRYER WHIRLPOOL WGD4815EW2 "q1-no,q2-no, nosign duetocovid 19, iinstalled new parts iddley, wheelsforproperrespomse nomorenoisy.; used 1 4392067 (REPAI KIT) from stock"
Larry G.
WASHER MAYTAG MVWX655DW0 "q1no-q2no-no sign covid-19--f0-e5,,f0-e2---leveled and advised on unbalanced loads. ran manual test for correct spin operation. checked suspesion shocks."
Robert S.
WASHER MAYTAG MVWB835DW0 Q1 no Q2 no No signiature due to covid-19. Replaced the console as customer states that the washer will just shut off randomly.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 found ice on refrigerator clear all ice remove cover difuser screw in placetest ok request completed; ordrng 1 dsW11130202 (SHELF-GLAS) and 1 dsW11130203 (shelf glas)
Oriale P.
REFRIGERATOR WHIRLPOOL WRS331SDHM02 "found ice maker in off position, turned ice maker back on & showed cust also closed air gap in top frezzer door causing frost buildup, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 refrigerator need a new door due to missing harness that conect to display; ordrng 1 W11214887 (control) and 1 W10913117 (harness) and 1 LW11026363 (door)
Raymond J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "tech found ice blocking water tube, tech repaired, all test goodq1-no q2-nono sign due to cv 19"
Oriale P.
WASHER WHIRLPOOL WFW560CHW0 "found 5-2 error replaced broken door switch, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 mbw11316250 (door switch) from stock"
Oriale P.
WASHER WHIRLPOOL WFW3090JW0 "replaced faulty main cntrl & user display with pressure switch, ran test working ok.auth#WRIOH00NL2"
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 mno Q2 no.Nosigniature due to covid-19. Found gas leak at flex line to nipple connection at the rear of the dryer. Customer to get installer to correct connection.
Ramon H.
DISHWASHER KITCHENAID KDPM604KPS0 cx had wire not connected on left side of heater strip connected properly took off and made sure heater was connected properly
Jorge A.
WASHER WHIRLPOOL WTW5000DW3 "q1-no, q2-no, nosign duetocovid19, ireset the computer and made calibration for proper respomse."
Ramon H.
RANGE-GAS KITCHENAID KFGG500ESS2 cx lights was flikering caused bye wire being pinched loosened bracket and tucked in frame secuerly tested working good
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM7 cx had right side of door link coming off screw was loose causing the problem tighten screw down adn testd working good
Ramon H.
WASHER WHIRLPOOL WFW560CHW0 cx had a bad connection to main control took off and secuerly put back in place correctly teste several times working good CALLED TP FOR AUTHO # IS WRILWRINL2
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1: noQ2: no no signature due to covid-19i replaced both boards and now unit hsould be cooling without any poweroutages
Raymond J.
WASHER MAYTAG MVWC565FW2 tech found faughty drain pumpq1-no q2-nono sign due to cv 19; ordrng 1 W11399437 (drain pump)
Larry G.
WASHER WHIRLPOOL WFW560CHW0 q1no-q2no--no sign covid 19--replcaed main control and user interface---cycle tested for normal operation.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 q1 no q2 no no sing WR2TL00DP1 auth#wribmrial2 installed frezeer door ckd working ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "found cust freezer temp all the way up. turned down to recommended setting also advised cust to leave 1in clearence from back wall to allow good air flow, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR WHIRLPOOL WRT134TFDM00 foundfrost on freezer remove door instal new washer on hinge apply heat to gasket test ok request completed Q1no Q2no no signcovid 19
Pablo V.
WASHER MAYTAG MVWC300XW1 washer need a new gear case agitoator cam cap and control board call AIG the are going to talk to customer and replace the washer
Ramon H.
OVEN WHIRLPOOL KODE500ESS04 cx needs main control and panel; ordrng 1 W11179310 (main control) and 1 W11086141 (panel)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 replaced sliders once i had it open i noticed the
Pablo V.
WASHER MAYTAG MVWC416FW0 washer need a new motor gearcase control cam cap etc; ordrng 1 W10832724 (motor) and 1 W10721967 (cam) and 1 W11035747 (gear case) and 1 W11395618 (cap) and 1 W10913953 (actuator) and 1 W10846191 (wash plate) and 1 W10780044 (suspension) and 1 W11125011 (control)
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 were charging teir 0 labor but the unit is now fixed and working
Larry G.
REFRIGERATOR KITCHENAID KBFC42FTS04 q1no-q2no--no sign covid-19--replaced ice maker and cycle tested for fill-
Jonathan H.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "unit needs drain line fixed its clogged, ytested unit fixed issues no furtehr issues all tested okmeltyed ice all tested ok. q1q2 no no sig covid19 protocl"
Larry G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 q1no-q2no--no sign covid-19---ice ball in corner of evaporator... unit has freon leak; ordrng 1 W10858281 (evaporator) and 1 WPW10383615 (thermistor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W11125124 (compressor)
Larry G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ000 q1no-q2no--no sign covid 19--replaced freezer light and refer and freezer lights working ok.; ordrng 1 mbw10695459 (light led)
Ramon H.
WASHER WHIRLPOOL WET4124HW0 cx had loose motor also cx needed to convert from 120 to 240 volts CALLED TP FOR LABOR AUTHO NUMBER IS WRI0F00NL2
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19the door is warpped so bad it isnt able to make a correct seal; ordrng 1 LW11091610 (dor-fip)
Pablo V.
DISHWASHER WHIRLPOOL KDTE334GPS0 replace panel run test ok request completed Q1no Q2no no sign covid 19
Ramon H.
REFRIGERATOR KITCHENAID KUBL204ESB01 cx top hinge on door was loose tighten downd and also found nut on handle was loose also put on correctley and testde working good
Oriale P.
DISHWASHER WHIRLPOOL KUDS011JBL0 "found bad main cntrl board & user display, parts no longer availible discontinued, unable to repair unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 replaced the board panel and the door lock completed the callq1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced the cntrl and i noticed a gap on the liner filled it up with silicone q1.noq2.nono signature due to covid19; used 1 W10916494 (BLADE-FAN) from stock
Chris Z.
DISHWASHER AMANA ADB1400AGS1 i replaced the broken dispenser and now unit is complete and i also added new rack due to last one rusting
Pablo V.
REFRIGERATOR KITCHENAID KRFF507ESS01 replace grill harness steam all ice from freezer and refrigerator evap run test ok request completed Q1 no Q2 no nosign covid 119; schdld next appmnt for 7/28 TUE !
Jonathan H.
REFRIGERATOR MAYTAG MRT711SMFZ00 unit needed gasket fixed door not aligned properly and hot airseeping in tested unit no furtehr issues q1q2 no no sig covd19 protocol
Pablo V.
WASHER MAYTAG MHW5630HW0 washer need anew dispenser and water valve need a helepr; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11465533 (dispenser) and 1 2man (2man)
Sarkis M.
DRYER AMANA NGD4655EW2 q1 no q2 no no sing c19 installed motor and wheel ckd working ok
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Q1 no Q2 no.No signiature due to covid-19. No water from dispenser or to the ice maker removed the filter and reinstalled to restore water flow.
Sarkis M.
M/W HOOD JENN-AIR JED3430GS01 i was helper
Chris Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 Q1: noQ2: no no signature due to covid-19unit has icebuildup in ff evap need to defrost and replace cover evap; ordrng 1 W11098695 (fan-scroll)
Pablo V.
DRYER MAYTAG MGD5630HW1 found noise blower housnig unscrew front panel install a screw to hold housing auth # MRIMNRINL2
Oriale P.
WASHER WHIRLPOOL WFW560CHW0 need display board rs call fo tomorrow part is at ssb; schdld next appmnt for 7/25 SAT !
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZSB00 q1no-q2no--no sign covid-19---supply air clogged with ice. adjust refer door seal at top left corner and checked for proply sealing of freezer seal. cust will let unit defrost.
Oriale P.
WASHER WHIRLPOOL WFW560CHW0 "replaced defective display panel, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
WASHER WHIRLPOOL WTW5000DW2 unit just needed t be recalibrated but if cx calls back we will order a cntrl board and a actuator
Ramon H.
WASHER MAYTAG MVWB835DW5 replaced basket spanner nut and gear case CALLED TP FOR AUTHO # MRILU00NL2
Raymond J.
DRYER WHIRLPOOL WGD6620HW1 "chk test dryer, put through dign and no codes, test with load and all test good, would not dup any problems.q1-n0 q2-nono sign due to cv 19"
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 q1no-q2no--no sign-covid-19--replaced defective front glass assembly and checked for correct opening/closing of door.
Sarkis M.
DRYER WHIRLPOOL WGD4950HW0 q1 no q2 no no sing c19 authorization # wricr00wl1 cover labor only need tiner customer refus to pay for parts customer going to call whrlpool to get new auth for parts and labor
Robert S.
WASHER MAYTAG WTW7500GC0 Q1 no Q2 no. No signiature due to covid-19. Checked the asher found no error codes and operation is normal. Customer may have an rf issue in the area. Rent a center purchase.
Chris Z.
DISHWASHER WHIRLPOOL WDT710PAHB1 i replaced the main and sump assembly and now unit is able to washh and circualte the water correctly
Chris Z.
DRYER WHIRLPOOL WGD49STBW2 Q1: noQ2: no no signature due to covid-19i replaced the ignightor and now unit is heating.truckstock part was broken so i had to order one; used 1 279311 (IGNITOR) from stock
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint freezing food on RF side: foudn bad control and thermistor ordering part for customer q1nq2n no signature per covid19 additional 1 year warranty entitlement; ordrng 1 W11353813 (control) and 1 W10838965 (thermistor)
Sarkis M.
REFRIGERATOR KITCHENAID KSSC48QMS01 q1 no q2 no no sing c19 need compr evap and HEATER-PAN dec est
Larry G.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 q1no-q2n0--no sign covid19---replaced evap and dryer---checked for correct frost patter. running at 1 amp.
Edi C.
RANGE WHIRLPOOL WFG320M0BS3 re7728416180 ref7728393772 found gas leaking ordering part for cusomerq1nq2n no signature per covid19; ordrng 1 WP6610341 (module) and 1 W11050487 (holder) and 1 W11167099 (hoilder) and 1 WPW10515455 (burner) and 1 WPW10515453 (burner) and 4 WP3368921 (screws)s and 4 WPW10339442 (knobs)s
Oriale P.
WASHER MAYTAG MHW6630HW0 "water leaking from defective dispenser box, needs part replaced again. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11465533 (dispenser)"
Pablo V.
DISHWASHER KITCHENAID KDTE334GPS0 dish washer need a new tub and support; ordrng 1 WPW10681564 (supports) and 1 W10713320 (tub)
Jonathan H.
RANGE MAYTAG MGR6600FZ0 "unit needs new board it turns on randomly, ordering parst she wants late PM appts or friday or saturday q1q2 no no sig covid19 ptorocl; ordrng 1 W11162730 (dsi) and 1 W11323275 (board)"
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS02 q1 q2 no no sing c 19 need door gasket; ordrng 2 W10830046 (gasket)s
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, nosign dueto covid 19, i Clean the air return due to it was clogeed of ice. called techline # 7728156672,n next time MT. will be involve; ordrng 1 2209066 (block) and 1 8201798 (block ,)"
Robert S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1 no Q2 no. No signiature due to covid-19. Wash motor is not operating.; ordrng 1 W11087376 (pump&motor)
Chris Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 sr:7728413250 TS recomended to change the pantry UI and the harness to the ui; ordrng 1 W10758049 (cntrl-elec) and 1 W11170612 (harns-wire)
Pablo V.
REFRIGERATOR WHIRLPOOL KSSS36MDX05 unit need a new compresor customerneed a mornig service; ordrng 1 W10309990 (compresor) and 1 2man (framcis) and 1 WPW10143759 (drier)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Q1: noQ2: no no signature due to covid-19im trying out a new thermistor becacuse damper motor was working proporly but the fridge is just not cooling all the way. were still going t replace the main cntrl and userr interface but moniter how it preforms after this sensor change. if unit works after today we can cancle call; ordrng 1 W10864261 (cntrl-elec) and 1 WPW10589838 (cntrl-elec), used 1 W10316760 (THERMISTOR) from stock"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "according to cust the taset and smell of ice is dusty, i checked resevore no leaks, no air leaks the ice does come in contact with teh food in freezer section i also notice they have a filtration system for teh source of water from teh sink to the unit which is about 15 feet, this has slowed down the flow of water tremendously, informed customer about this they are ok with water flow but i also informed this might be thge reason for excessibve amount of water being in contact with waterline that may or may not be considered food grade water line causing excessivce plastic taste. tehy can replace filter again and drain out 5-10 gallons but other than that theres not much we can do, tehy can change out both filters q1q2 no no sig covid19 protocol"
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 S Code: ?S27311 i defrosted and cleared ice and also i added the new cntrl and the new evap cover and now units working and cooling
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1-no,q2-no, no sign due ttop covid 19, need to order part for drawer to to go all the way.; ordrng 1 W10798439 (cover)"
Raymond J.
MICROWAVE KITCHENAID KHMS2056SSS2 tech found m/w/ door working intermittly. claim was ouer limit and not cost effective per warranty.q1-no q2-nono sign due to cv 198669317390sr 7728357432
Edi C.
WASHER WHIRLPOOL WFW94HEXL2 "install washer, run diagnose test found fill hoses reverse fix hoses re run test water temperature correct all componets ok to manufactory specifics, q1nq2n no signature per covid19"
Larry G.
WASHER MAYTAG MVWC565FW2 q1no-q2no-no sign-covid-19---checked for fault codes and ran manual test for correct operation of agitation and spin cycles. advised on cycle selection and different water levels. unit is working ok.
Edi C.
DISHWASHER KITCHENAID KDTE104ESS cusotmer complaint light blinking: call customer orderign parts for customer out of stock q1nq2n nos signature percovid19 policy; ordrng 1 W10903576 (panel) and 1 W10854225 (control) and 1 WPW10653840 (latch)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 need a icemaker valve and a control board; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve) and 1 WPW10317076 (control)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 no q2 no no sing c19 installed wier harnss /sancer /fan ckd ok; used 1 WPW10384183 (THERMISTOR) from stock
Chris Z.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Q1: noQ2: no no signature due to covid-19the cntrl was frozen.. i unplugged unit and replugged it in and unit reset and was able t unfreez the board now it can change settings
Edi C.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer complaint moist inside RF and sometimes making noises: found bad door ordering part for customer q1nq2n no siganture per covid19; ordrng 1 LW10599396 (door) and 1 WPW10384183 (thermistor) and 1 W11357371 (control)
Larry G.
DRYER MAYTAG MGDB765FW0 q1no-q2no--no sign19---vent clogged -advised to have cleaned.
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2n0--no sign covid-19--replaced main control and tested for correct operation through test cycles
Jorge A.
LAUNDRY CENTER MAYTAG MHW8200FW0 "q1-n0,q2-no, no sign due to covid19, iinstallednew computer board for proper respomse all testedoutok. partis been cover by whirlpool"
Chris Z.
WASHER WHIRLPOOL WTW5000DW1 Q1: noQ2: no no signature due to covid-19i found the drum wasnt sat alll the waydwn so i corrected it and also i leveledunit a little bit to center the drum
Oriale P.
ICE MAKER WHIRLPOOL WRS588FIHZ00 "cust says ice building up under ice bucket & causing no ice to dispense, checked door dispenser shutte & door gasket all tight & sealing, unable to verify, added tape to cover to help from air getting inside, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "repaired door seal all test good,q1-no q2-nono sign due to cv 19"
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no. No signiature due to covid-19. Replaced all the thermistors the evaporator fan motor and the control box.
Jorge A.
REFRIGERATOR MAYTAG MFI2570FES06 "q1-no,q2-no,no sign due to covid 19, i clean ice in the bucket in order toshoot ice again and adviced customer to no use crush ice."
Oriale P.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "ice maker not working with frozen water line, bad fill tube heater, part is not replacable, needs door replaced to repair, called tech line sr#7728411485 auth#KRI6S00XPL2; ordrng 1 LW10637854 (dor-fip) and 1 WPW10251076 (icemaker) and 1 2MAN (2 MAN)"
Sarkis M.
WASHER/DRYER COM WHIRLPOOL WGT4027HW0 PO#:4700917741 i was helper
Jonathan H.
OVEN JENN-AIR JMW2430DB02 JRIEORIAL2REPLACED PARST TESTED UNIT USE DOUBLE LABOR AUTHO ALL TESTED FIE NNO ISSUES AL ETSTED OK Q1Q12 NO NO SIG COVID19 PROTOCOL
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19unit needs new board; ordrng 1 W11188527 (cntrl-elec)
Jonathan H.
MICROWAVE WHIRLPOOL WMC50522AS1 unit needs new mag but mot serviceable unit has 2 year warrnty they can get unit exchanged they must contact whirlpool q1q2 no no sig covid19 protocl
Oriale P.
OVEN WHIRLPOOL WOS51ES4ES01 "reeplaced main cntrl & user display also cust power is not correct causing issue with electronics, needs electrician to resolve issue auth#wrilj00nl2 7728416675 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 q1 no q2 no no sign due to covid 19 cx had stuck switch on freezer took off and reinstalled working good
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HZ0 replaced door tested unit no furtehr issues all tested ok double labor - WRIBL00XL2q1q2 no no sig covid19 protocol
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "found ice build up on back freezer wall, unit not going into defrost, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10495967 (heater) and 1 W10861655 (harns-wire) and 1 WPW10758681 (cntrl-elec)"
Francisco J.
DRYER WHIRLPOOL MGD9800TQ0 did maintenance on the dryer cleaned the dryerchanged out the vent replaced coils tested it out its working properly ..
Raymond J.
REFRIGERATOR AMANA ABR2227FES "tech found leak evap, need seal system replacement.q1-no q2-nono signature due to cv 19"
Oriale P.
WASHER MAYTAG MVWB765FW3 "found f-5 e-1 error for bad door switch, replaced part, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10810403 (LATCH) from stock"
Robert S.
WASHER WHIRLPOOL WTW7000DW4 Q1 no Q2 no. No signiature due to covid-19. Water valve gfailed. Replaced the water valve and tested operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Q1 no Q2 no. No signiature due to covid-19. Found frozen food item preventing the freezer door from closing properly. removed the item and the door closes normally.
Raymond J.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "tech chk refer and found fzr door not sealing, repaired seal and all test good.q10no q2-nono sign due to cv 19"
Robert S.
WASHER WHIRLPOOL WTW4950HW 1 no 2 no. o signiature due to covid-19. Sqealing in spin.; ordrng 1 WPW10215115 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 W10832724 (drive motor) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)
Jonathan H.
WASHER MAYTAG MVWB725BW0 q1q2 no no sig covid19 protocol replaced parst no leaks all tested ok
Chris Z.
DRYER MAYTAG MGDC465HW0 Q1: noQ2: no no signature due to covid-19i replaced the sensor and also tightened connection on moisture sensor board
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 q1 no q2 no no sing c 19 need more parts i need auth appr; schdld next appmnt for 7/27 MON !
Pablo V.
DISHWASHER WHIRLPOOL WDT920SADM3 replace spray arms clean pump test ok request completed instruc customer to clean dishes before putting on the dishwasher Q1no Q2 no no sign covid 19
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no. No signiature due to covid-19. Ordering dispenser assembly.; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10365885 (drawer) and 1 W11223724 (handle)
Ramon H.
RANGE WHIRLPOOL WFG320M0BS cx was concerned about smoke coming out of control tested several times and tested working good
Pablo V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 eplace control and conector test ok request completed Q1no Q2no nosign covid 19; ordrng 1 dsWPW10710203 (bin)
Pablo V.
REFRIGERATOR MAYTAG MRT118FFFH05 found multiple damaged spots from the delivery company bad shefl dents scratches fron the right and left and corners from the refrigerator door and screws that hold hinge in place notable to fixthe cabinet dents in case of repair we need to do paint touch-up on the scratches we can not do anything for the dent customer is going to call homedepot or maytag she would like to get a refund or replacement Q1 no Q2no no sign covid 19
Raymond J.
MICROWAVE IKEA IMH205FS-0 helper complete
Francisco J.
MICROWAVE IKEA IMH205FS-0 replaced the capacitor and the filter for this call completedtested it out and its working properlyq1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Q1 no Q2 no.No signiature due to covid-19. Found clogged drain trrap. Cleared the drain trap. Cust stated Jeremy said no additional charges.
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 q1 no q2 no no sign due to covid 19 cx ha un level door and loose handle tighten handle and leveled door THIS IS NOT THE SAME ISSUE
Ramon H.
OVEN WHIRLPOOL WFG515S0JS0 q1 no q2 no no sign due to covid 19 found loose wire on saprk module put on correctly and tested working good
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1: noQ2: no no signature due to covid-19unit was working proporly when i arrived but cx states that unit lost cooling one time last week where FF was room temp and Fz was up to 20 degrees. i checked themistors and all passed test. i changed the untis defrost cycle setting to a timed setting rather then auto. and advised cx to notify us if anything fails again. i will go ahead and chnage the boards. but for now letsd just moniter it .Additonal notes: the heat loop seems to be running very warm but i am thinking unit is just coming out of defrost and has hotter gasses in the system then typical.
Raymond J.
REFRIGERATOR AMANA ART308FFDM03 "tech chk refer and temp. all test godd temps are normal, tech called w/p tech line about small ampint of frost build up, due to warm air in home. all test goodq1-no q2-nono sign due to cv 19SR 7728393926"
Sarkis M.
FREEZER WHIRLPOOL WRF535SWHZ02 q1 q2 no no sing c19 repair frezeer door gasket ckd ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 q1 q2 no no sing c19 repair frezeer door gasket ckd ok
Sarkis M.
DISHWASHER KITCHENAID KDPE234GPS0 q1 q2 no nosing c19 installed dispenser ckd working ok; used 1 W10861000 (DISPENSER) from stock
Jonathan H.
DISHWASHER WHIRLPOOL KDTE204GPS0 "q1q2 no no sig covid19 protocol unit not filling checked float switch it was jammed in full position i rmeoved float and the microswitch and tested switch, switch fine, unjammed att he plastic top andf tested unit no furtehr issues"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no Q2 no.No signiature due to covid-19. Freed the filter replaced and flushed.
Rose K.
DISHWASHER WHIRLPOOL WDF520PADM7 outlet to to dishwasher needs to be replaced q1no q2no no sign covid19
Oriale P.
WASHER MAYTAG MVWB835DC3 "found cust drain stain pipe air tight to washer drain hose causing pressure to build & unit to not spin out clothes, advised cust to get plumber to correct drain issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
DISHWASHER JENN-AIR JDTSS244GL0 Call customer owner said maintanance is there show up to property maintanance said unit was replaced not service needed he stated claim for property damage was summited
Larry G.
DISHWASHER WHIRLPOOL WDF520PADM7 q1no-q2no--no sign covid-19---removed front and lower panels and inspected unit while in operation.leveled front feet. working ok no leaks.
Jorge A.
DRYER ADMIRAL AGD4675YQ "q1-no,q2-no, no sign due to covid 19, Itested due to heating , i found ventilation of lint and told customer the hose need to be clean."
Francisco J.
WASHER MAYTAG MHW5630HW0 ran the washer and took the cover off the washer is working properly no leaks ran tets no error codesi explained to customer that it seems like shes using too much soap.q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBE02 customer wanted me to check the fridge and confirm that its the same freezing food which it is its still freezing thats all they wanted me to do they stated their insurance wanted me to check if the same problem persist and thats it
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 q1 q2 no no sing c19 dif tub was off leaking on the floor reconekt ckd ok
Jonathan H.
MICROWAVE WHIRLPOOL KMBS104ESS02 "q1q2 no no sig covid19 protocol unit needed new door switch and fuse assm replaced from t/s all tested fine; used 1 W10138793 (FUSE), and 1 W10269458 (SWITCH) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 "q1q2 no no sig covid19 protocol issue was different that last visit, adjusted teh bellow tested unit no furtehr issues"
Jonathan H.
DRYER WHIRLPOOL WGD7000DW3 "q1q2 no no sig covid19 protocol door switch works but door catch not working took off door and removed door latch catch assembly tested the hinge swing, swing is fine but needed alignment to catch door latch better, fixed latch and catch no furtehr issues door opens and closes and door switch operating like normal"
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 found crisper drawer rubbing rails.q1-no q2-nono sign due to cv 19; ordrng 1 W11162446 (pan-meat DS (DIRECT SHIP)) and 1 W11162443 (cover DS (DIRECT SHIP)) and 1 W11162448 (pan-snack DS (DIRECT SHIP))
Pablo V.
DISHWASHER WHIRLPOOL WED4815EW1 found nosie coming fron the back remove back panel blower hosing a ball of lint on the blower remove all lint inside the blower housing screw back ok request completed Q1no Q2 no no sign covid 19
Jonathan H.
STOVE JENN-AIR JGC3215GS unit needs new ignitor spark mod and switch ordering parst will return next week q1q2 no no sig covid19 protocl ; ordrng 1 WP8190929 (ignitor spark) and 1 W11043515 (switch set)
Sarkis M.
WASHER WHIRLPOOL WFW72HEDW0 i was helper
Larry G.
WASHER MAYTAG MVWC565FW2 q1no-q2no-no sign covid-19----checked for fault codes and leveled washer. ran spin cycle in manual test and unit is working ok.. advised on normal sound vibration and loads.
Robert S.
REFRIGERATOR WHIRLPOOL WRT348FMES00 Q1 no Q2 no.No signiature due to covid-19. Water spraying during fill.; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10601149 (fitting) and 2 W10861184 (clamp)s
Jorge A.
DISHWASHER JENN-AIR JDB8500AWF3 "q1-no,q2-no0, no sign due to covid, i made adjustment in the bootom door alll tested out ok"
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 unscrew back panel found water valve not conecter install run a harvest test ok screw panel back in place request completed Q1no Q2 no no sign covid 19
Pablo V.
WASHER WHIRLPOOL WFW3090JW0 found bad control console pump switch etc; ordrng 1 W11044838 (stator) and 1 W11044866 (sitwch) and 1 W11132207 (harness) and 1 W11367297 (panel) and 1 W11334214 (control) and 1 W11046209 (pump) and 1 ovendolly (oven dolly)
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 found water leak remove back panel run test leak form fill hose in the water valve insert all the way in the hose test no leaks screw panel back request completed Q1no Q2no no sign covid 19
Oriale P.
WASHER WHIRLPOOL WTW8000BW "added grease to suspension rods leveled front & rear feet ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 cx needs adapter; ordrng 1 WPW10635023 (adapter) and 1 w10864261 (kit)
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 BRING DOWN DRYER FOUND GROUND WIRE NOT CONECTED TRACE WIRE HARNES FIND CONECTION INSTALLBACK TEST OK REQUEST COMPLETED q1NO q2NO NO SIGN COVID19 AUTH # WRH86RHNL2
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Q1 no Q2 nno.No signiature due to covid-19. Adjusted the refrigerator door to match the freezer door.
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 found leak fron the back unscrew back panel found fill hose not insert all the way lettiing water leak install in place test harvest ok request completed Q1no Q2no no sign covid 19
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 found icemaker not making ice and leak leak was fron fil lhose install in place test no leaks install icemaker arm in place test harvest ok request completed Q1no Q2no no sign covid 19
Robert S.
DRYER MAYTAG MGDC465HW0 Q1no Q2 no. No signature due to covid-19. Found large lint ball trapped in the vent duct. Removed the lint and tested the dryer.
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS3 found f1 e4 error bring down microwave code trace wire diagram found browm wire on the opposite position install onthe correct place testsstart heat oksinstall back request completed Q1no Q2no no sign covid 19 auth # WRHEM00NL2
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 run test found drun and rear panel scraping due to a bad roller not in place pushing drum install roller in place test ok request completed 1no Q2 no no sign covid 19 auth # WRHNVRHNL2
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 founda leak coming fron the back unscrew back panel found fill hose not conected to water valve conect in place test ok request completed Q1no Q2 no no sign covid 19
Jonathan H.
DRYER WHIRLPOOL NED4655EW1 "unit needed vent fixed, bad iar flow not allowing unit to vent proeprly the heat, fixed and regulated teh air flow tested unit it heats properly no furtehr issues q1q2 no no sig covid19 prottocl"
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS3 found unit not working remove cabinet found missing fuse instal new fuse test ok request completed Q1no Q2no no sign covid 19 auth # WRHNU00NL2; used 1 W10138793 (FUSE) from stock
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHW0 "dispncer not opening up teh spring fell out i opened door and got inside the dispncer area, reinstalled sping unit now dispnces soap properlyq1q2 no no sig covid19 protocol"
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 found a leak coming fronthe back unscrew back panel found fill hose not insert all the way install in place test no leaks request completed Q1 no Q2no no sign covid 19
Jorge A.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "#7728405883, called techline order inverter for now , if this did not work and then will need compressor; ordrng 1 W10645666 (inverter)"
Rose K.
DRYER MAYTAG MED7000XGO rollers scrapping reset rollers no scrapping any longer q1no q2no no sign covid19
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 unit needs new evap and compressor replaced and also got on ophone with whirlpool for autho on double labor - WRGLT00NL2no leaks all tested ok q1q2 no no sig covid19 protocol replaced parst etsted unit no furtehr issues
Edi C.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Customer complaint door not closing : ordering parts for customer q1nq2n no signature per covid19; ordrng 1 LW10642551 (door) and 2 WP489467 (washer)s and 2 WP487576 (washer)s
Victor B.
WASHER MAYTAG MVWB835DW3 "repalced water valve test good.q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator found temperature normal but freezer door did not close fully on the left side causing ice build up.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced motor and tested working good
Francisco J.
WASHER MAYTAG MVWX655DW1 customer wanted to know if something was wrong with the repair we provided pablo was here to check and calibrated did not charge customer
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "freezer switch was frozen defrosted, now lights works, q1 no, q2 no, i didn't get signature cause covid-19"
Raymond J.
WASHER WHIRLPOOL WTW4855HW1 "tech chk washer and washer would not dup problem, waher working fine, cx says shaking and noisey but all is normal.q1-no q2-nono sugn due to cv 19"
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint not filling with water : unit inside cabinet pulled out unit replaced valve and switch run diagnose test all components ok to manufactory specifics. q1nq2n no signature per covid 19 policy. Autho##WRHTSRHXPL2
Edi C.
OVEN WHIRLPOOL KODE500ESS04 Customer complaint heat coming from botton of oven: run diagnose test foudn normal operation from oven vent on the botton info customer to check isntallation guide page 3 for cabinet poer installation and to avoid discoloration q1nq2n no siganture per covid19
Larry G.
REFRIGERATOR KITCHENAID KBFC42FTS04 q1no-q2no--no sign covid-19-not making ice--cycle ice maker and ice dropped and filled with water--needs ice maker replaced.; ordrng 1 WPW10277450 (icemaker)
Jonathan H.
WASHER MAYTAG MVWB300WQ2 q1q2 no no sig covid19 protocl unit n eeds new tub and suspension calling for approval and double labor declined billing just for visit. customer can contact contract at any time with ref number - 7728347517866 9317390 - contract
Pablo V.
DISHWASHER WHIRLPOOL WDT710PAHW1 found air gap clogged clean airgap test drain ok request completed Q1 no Q2 no no sign covid 19
Raymond J.
RANGE WHIRLPOOL WEG515S0FS0 "chk oven all test no issues,q1-no q2- nono sign cv 19"
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer compliant not working : found bad control and pressure switch replaced parts for customer no charge run diagnose test all components ok to manufactory specifics. q1nq2n no siganture per covide 19 WQZI8QZNL2
Francisco J.
WASHER WHIRLPOOL WFW75HEFW0 helped ec q1.noq2.nono signature due to covid19
Francis C.
REFRIGERATOR KITCHENAID KSSC48QVS05 "I installed control electronic and unit still asking for water , also I call tech line and they said customers need to customer service, unit it’s not repairable"
Raymond J.
DISHWASHER WHIRLPOOL WDF530PLYB7 "tech found faughty drain, rumming late had to resch to come backq1-no q2-nono sinf due to cv 19; ordrng 1 WPW10348269 (drain pump)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no. No signiature due to covid-19. frost all over shelves food and back panel due to frzr door not closing fully. Adjusted the freezer door and customer to defrost 24 hrs with the door open.
Pablo V.
RANGE AMANA AGG222VDW4 found bad ignitor replace part run test ok request completed
Edi C.
WASHER MAYTAG MHW5630HW0 Customer complaint leakng : found bad door seal replaced for customer tested all components ok to manufactory specifics.q1nq2n no signature per covid19
Pablo V.
DRYER WHIRLPOOL MGDB765FW0 Adjust door hinges test door closing ok request complete q1 no q2 no no sign COVID 19
Jorge A.
DRYER MAYTAG MGD8000AWQ "q1-no,q2-no, nosign dueto covid 19, I installed 2parts due to broken belt and idle twisted."
Jonathan H.
WASHER AMANA NTW4516FW3 q1q2 no no sig covid19 protocl ref number - 7728404632unit getting filled all the top i checked diag and called techline this model has been changed to the water vele amount its more trhan previous models all tested fine no furtehr issues they can contacinue using it i recalibrated unit regardless all tested ok
Oriale P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "unit had broken wheel on top rack, replaced adjuster kit ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 replaced dispn and teh racks tested unit no more leaks no issues all etsted fine motor working fine diagnostics checked fine no issues
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS00 auth# tkrheerhal3 q1 q2 no no sing c19 i was helper
Robert S.
DISHWASHER JENN-AIR JDB8200AWP0 Q1 no Q2 no. No signiature due to covid-19. diverter is not functioning error code.; ordrng 1 WPW10418332 (pump&motor) and 1 W10155344 (motor)
Pablo V.
DISHWASHER JENN-AIR JDB9000CWP2 dish washernot washing need anew sump pump and control board; ordrng 1 WPW10605057 (sump pump) and 1 W10854215 (control)
Sarkis M.
DISHWASHER WHIRLPOOL WDF330PAHS3 q1 q2 no no sing c19 customer not availablebuilder ask me to leave d/w door in the office they going to install later
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced door ytested working good no further issues at this time
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS00 "unit needed screws for front dispncer pan filled with silicon, fixlled and removed water tested unit no furtehr issues all tested ok allow 2- 4 hours q1q12 no no sig covid19 protocol"
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 repaired fzr door seal that was not sealing properly. all test goodq1-no q2-nono sign due to cv 19
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 ball of ice at topof evap. only-ordered compressor and evap.; ordrng 1 W10919804 (duck air) and 1 W11407409 (evap.) and 1 W11209866 (compressor.) and 1 w10913906 (access valve)
Sarkis M.
DRYER AMANA NGD4655EW2 q1 q2 no no sing c19 need motor wheel; ordrng 1 NGD4655EW2 (WHEEL) and 1 279827 (motor!dryer)
Pablo V.
REFRIGERATOR KITCHENAID KRFF507ESS01 need a new harness and grill; ordrng 1 W11033168 (harness) and 1 W10871842 (grill)
Raymond J.
DRYER WHIRLPOOL WGT4027HW0 found dryer completely full of lint and faughty burner assym. maintance says they will install.Q1-NO Q2-NONO SIGH DUE TO CV19
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. gearcase is squealing. Authorization#MRHR4RHXL2; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 ordered new ui board per tech line q1no q2no no sign covid19; ordrng 1 W11130216 (cntrl-elec)
Jorge A.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "q1-no,q2-no, no sign due to covid 19, i need to order parts due to intermittent on/off most like need the thermistor.; ordrng 1 WPW10503278 (control) and 2 12002355 (thermistor)s"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 power cord is not making the right contact; ordrng 1 W11171078 (harness)
Rose K.
FREEZER WHIRLPOOL WZF7R20DW03 replaced compressor recharged system q1no q2no no sign covid19
Rose K.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 helped remove doors for repair q1no q2no no sign covid19
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "q1-no,q2-no,no sign dued tocovid 19, i installed new drain pump for better fuunction."
Larry G.
WASHER WHIRLPOOL WTW5000DW1 q1no-q2no--no sign covid-19--cleaned lint from tub drain hole-(tub to pump hose)---recalibrated and tested for correct operation.
Rose K.
REFRIGERATOR KITCHENAID KBFN502EBS01 no water comming to the frig cust needs to repair water line q1no q2no no sign covid19
Robert S.
DRYER MAYTAG MGDX655DW1 Q1 no Q2 no.No signiature due to covid-19. Found worn rollers and belt. replaced the rollers and belt.; used 1 4392065 (REPAI KIT) from stock
Jorge A.
REFRIGERATOR KITCHENAID KBFS20ECMS00 "q1-no,q2-no no sign du e to covid 19, due to a bad icemaker need to order another and adjustedb the door freezer for air leak; ordrng 1 W10884390 (icemaker)"
Pablo V.
WASHER/DRYER COM WHIRLPOOL WET4024HW0 noise coming from the tub and basket remove dryer remove basket s losse gear case found a wire between remove install back in place run test nomore nosie request completed Q1no Q2 no no sign covid 19 AUTH # WRGLKRGNL2
Jorge A.
WASHER MAYTAG MHW6630HC0 "q1-no,q2-no, nosign due to covid 19, i need to order dispenserb housingdue to a leak. try to fix but no luck.; ordrng 1 W11465533 (dispenser)"
Francis C.
DISHWASHER KITCHENAID KDTE334GPS0 "Found stuck drain pump , just cleaned up , now it’s ok tested fine"
Sarkis M.
DISHWASHER KITCHENAID KDPE334GPS0 door nor closing prarrly adj door latch ckd ok
Larry G.
WASHER MAYTAG MVWB765FW q1no-q2no--covid--19---not locking --replaced defective door lock and tested for correct operation.; used 1 W10810403 (LATCH) from stock
Jonathan H.
LAUNDRY CENTER WHIRLPOOL MVWB835DC5 q1q2 no no sig covd19 protol drain was not installed properly f7e9 error code was teh issue with teh drain fixed drai nand tested unit recalibrated 2x on test 51 diag went smooth no furtehr fills dra
Francis C.
WASHER WHIRLPOOL WTW8040DW4 "Complaint door lid broken by previus tech customer complaint why she need to paid for something she didnt do it , i replaced and i didnt charge for labor for customer satisfaction , if you have any questions contact SMT Francis , using athorization WQZQF00AP1 .I call whirlpool and they didnt authorize labor."
Chris Z.
DRYER WHIRLPOOL WGD92HEFC1 Q1: noQ2: no no signature due to covid-19i replaced the drum that had metled fins on it. showed cx and now unit is compplete
Oriale P.
DRYER WHIRLPOOL WGD92HEFC1 helper for tech CZ
Edi C.
REFRIGERATOR AMANA ASI2175GRS04 install parts found leak ordering parts for customer need seal system to be replaced q1nq2n no signature per covid 19; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 W11179385 (drier) and 1 876764 (valve) and 1 WP978025 (valve) and 1 WPW10143759 (drier uv) and 1 1twomenFJ (1 twomen FJ)
Robert S.
WASHER MAYTAG MVWB765FW1 Q1 no Q2 no.No signiature due to covid-19. Error code f9-e1 and f9-e2. Replaced the drain pump now water is backing up from the stand pipe. Customer will need a plumber to clear the drain system.
Larry G.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 q1no-q2no--no sign covid-19---added fron to system and compressor amps went from .09 to 1.0--needs evap and drier replaced; ordrng 1 WPW10143759 (dryer)
Edi C.
MICROWAVE KITCHENAID KOCE500ESS09 Customer compalint light not working : replaced lighst and control board run diagnose test all componets ok to manufactory specific. q1nq2n no signaturep per covid19
Francisco J.
MICROWAVE KITCHENAID KOCE500ESS09 helped ec q1.noq2.nono signature due to covid19
Pablo V.
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 run clear error codes test all cycle ok calibrate unit ok request completed Q1no Q2no nosigncovid19
Chris Z.
DISHWASHER KITCHENAID KDTM804ESS0 i found a new leak coming from the sump assembly but cx doesnt want to proceed with the repair
Oriale P.
DRYER WHIRLPOOL WGD4950HW0 "removed dry sticky debris from drum & baffles causing stain issue, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 "evap. motor not running-replaced now runs and f.f. gets cold air. q1 no q2 no, i didn't get signature cause covid-19"
Raymond J.
WASHER MAYTAG MVWB835DW4 "chk and test washer , put through dign and not codes found, tech put through calibration to get better wash preformance, all test goodq1-no q2-nono sign due to cv 19"
Raymond J.
MICROWAVE OTR WHIRLPOOL WMH32519HZ3 "replaced faughty magtron and parts, all test good.q1-no q2-no no sign due to cv 19"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW unit needs new sealed system ordering parst will return next week and get double autho q1q2 no no sig covid19 protocol ; ordrng 1 W10836706 (evap1) and 1 WPW10507886 (compressor)
Edi C.
MICROWAVE OTR WHIRLPOOL WMH32519HZ3 helper done
Robert S.
WASHER WHIRLPOOL WTW7500GC2 Q1 noi Q2 no.No signiature due to covid-19. Replaced the water valve and tested operation.
Jonathan H.
OVEN WHIRLPOOL KSEB900ESS2 ordering board part didnt come with it reordering; ordrng 1 W11128223 (board)
Chris Z.
REFRIGERATOR KITCHENAID KBSD608ESS01 unit needs new gasket its leaking air into fz causing ice build up; ordrng 1 W10800788 (gasket-fip)
Ramon H.
MICROWAVE OTR WHIRLPOOL WML55011HS-4 q1 no q2 no no sign due to covid 19 took down microwave found loose connection from satrt cap to magnatron and put back on correctly tested working good CALLED TP FOR AUTHO # WRH1DRGNL2
Ramon H.
DISHWASHER KITCHENAID KDTE304GPS0 q1 no q2 no no sign due to covid 19 found wire not connected on right side of heater put on and tested working good
Pablo V.
WASHER WHIRLPOOL WTW5800BW0 washer need a new control a nd actuator customer is going to purchase a new washer Q!no Q2no no sign covid 19
Chris Z.
OVEN WHIRLPOOL KDRS483VSS03 Q1: noQ2: no no signature due to covid-19i replaced burmnt terminal block and replaced faulty ignightors and reinstalled unit and now unit is complete and working proporly
Francis C.
DISHWASHER KITCHENAID KDTM354DSS4 "Complaint not cleaning properly , found faulty water valve , ordering part; (created new UIS, deleted prior attachment to UisID 55572), ordrng 1 WPW10327249 (water intake valve)"
Edi C.
OVEN KITCHENAID KSEG700ESS3 Customer complaint noisy: found bad fan ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11414552 (fan)
Victor B.
REFRIGERATOR KITCHENAID KRFF302EBL01 "bad receptacle, showed to female, i plug it to the top receptacle.,q1 no q2 no, i didn't get signaturecause covid-19"
Chris Z.
REFRIGERATOR KITCHENAID KSSC42QVS05 Q1: noQ2: no no signature due to covid-19replaced gasket due to last one installed having a rip so no charge to cx since its a part we recently installed that faild or was damaged if call comes back we need a MT to take a third look into it
Robert S.
RANGE WHIRLPOOL WGG745S0FS02 Q1 no Q2 no.No signiature due to covid-19. Left front power burner ignition is poor better when hot called the techline and issue has been sent to engineering.; schdld next appmnt for 8/5 WED !
Rose K.
DISHWASHER MAYTAG MDB4949SHZ0 replaced wash motor and main control q1no q2no no sign covid19
Ramon H.
REFRIGERATOR AMANA ASI2175GRS04 cx possibly leaving door had clogged drain advised cx to defrost cx also not happy with right door opening to far ...told cx floor was un leveled and left side door has a cabinet to block from swinging open
Francisco J.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 advised cx to turn off and turn back on noticed that there is frost in the front ..cx will keep me updated q1.noq2.nono signature due to covid19
Jorge A.
WASHER WHIRLPOOL MVWC565FW0 "q1-no,q2-n0, found inside of tub /basket there were a small socks, in order to take that off need to dissamble the washer, after this no more noisy"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS965CIAH00 found tubing with a crack we replace only the one that is need it customer will pay only for one; ordrng 1 WPW10279884 (tubing) and 1 WPW10279882 (tubing)
Oriale P.
OVEN WHIRLPOOL WFG525S0HZ1 "found broken right oven door hinge,needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 WPW10299224 (hinge-door)"
Pablo V.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replace adjuster test rack ok request completed Q1no Q2no no sign covid 19
Jonathan H.
REFRIGERATOR KITCHENAID KSSC36QMS01 q1q2 no no sig covid19 protocol unit needed parst replaced and put 7.0 oz freon tested unit no leaks all tested ok cust paid cash and informed to keep change all etsted fine allow 24 hours
Francisco J.
REFRIGERATOR WHIRLPOOL JFFCC72EHL01 spoke to plummer about fridge completed the callcompletedq1.noq2.nono signature due to covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 q1 q2 no no sing c 19 diffren issu need didp valve; ordrng 1 WPW10349187 (valve)
Larry G.
WASHER MAYTAG MVWC565FW0 q1no-q2no--no sign covid19---replaced gearcase and recalibrated--tested for correct operation through auto cycle---auth#mrh100sl2
Chris Z.
WASHER WHIRLPOOL MVWB765FW3 Q1: noQ2: no no signature due to covid-19i found the unit to be frozen but when i unplugged it it unfroze right away beofre it completely turned off. and so i looked at the outlet and it looked burnt so i advised to get outlet replaced before i do any repairs and if she needs to call back to order the main and user interface boards
Oriale P.
RANGE WHIRLPOOL WFG525S0HZ1 "replaced bad gas regulator causing low burner flame, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 i need to replace the hood light cntrl board. the main board wasnt the issue; ordrng 1 W11133802 (cntrl-elec) and 1 2man
Larry G.
WASHER WHIRLPOOL MVWB835DW3 q1no-q2no--no sign covid-19--f6-e3--- not powering up---only goes in test cycle and shows code. wont exit test mode unless unplugged-has bad main control/userinterface
Sarkis M.
RANGE KITCHENAID KGCU483VSS02 q1 no q2 no no sing c19 need SWITCH-INF dec est
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced UI and board test good. q1 no q2 no i didn't get signature cause covid-19
Francisco J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order parts for this repair .q1.noq2.nono signature due to covid19; ordrng 1 W10823377 (ice kit) and 1 W10856124 (arm) and 1 WP2206670B (grill) and 1 WP2188786 (valve) and 1 WP2221296 (air baffle)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 q1q2 no no sig covid19 protocol unit needs new sealed system but its covered so ordering parst setting up for next week will get 3x labor next visit; ordrng 1 W10720770 (comprssr) and 1 WPW10427993 (evap)
Rose K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replaced adjusters q1no q2no no sign covid19
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS00 replaced freezer door and handle q1no q2no no sign covid19
Oriale P.
DRYER MAYTAG MGDB725BW0 "cust had bucket at end of exuast covering air flow, advised cust to remove bucket, ran test in diagnostics heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
LAUNDRY CENTER MAYTAG MVWB725BW0 "replaced bad noisey bearings causing noise issue in spin cycle, ran test working ok. auth# MRBBK00XL2not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR KITCHENAID KBFN502EBS02 cx needs spacer; ordrng 1 2005433 (spacer)
Chris Z.
REFRIGERATOR JENN-AIR JFFCC72EFP00 i added missing bushing and now door is sitting correctly allowing it to make a perfect seal
Robert S.
WASHER MAYTAG MVW6230HW0 Q1 no Q2 no.No signiature due to covid-19. Error codes stored but washer passes all test. ordering control board.; ordrng 1 W11419173 (cntrl-elec)
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS01 Q1: noQ2: no no signature due to covid-19replaced the icebin that had a broekn cam inside
Robert S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Q1 no Q2 no. No signiature due to covid-19. Freezer door is scratched due to handle coming off on the opposite side.; ordrng 1 W11435360 (door frzr) and 1 W10407216 (gasket-fip)
Jonathan H.
MICROWAVE WHIRLPOOL WMH78019HW2 q1q2 no no sig covid 19 protocol replaced mag and cap tested unit and it bstarted heating like normal no further issues all tested okdouble labor autho - WRHSC00NL2
Jorge A.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY7 "q1-n0, q2-no, nosign duetocovid 19, i need to otder partforbad icemaker; ordrng 1 W10882923 (icemaker)"
Ramon H.
REFRIGERATOR KITCHENAID KRFF507HBS00 replaced ice maker tested working good
Larry G.
WASHER MAYTAG MVWB765FW3 q1no-q2no--no sign covid-19---not hot water---replaced defective inlet valve and recal. checked for correct fill of hot/cold water.; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
OVEN WHIRLPOOL WOS51EC7HW01 "found unit with no power checked power supply to oven reading 0, advised cust to have electrician to resolve issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR WHIRLPOOL KSBP25INSS00 unable to repair unit it needs new board witch is NLA 2307028
Jonathan H.
DISHWASHER IKEA IUD8555DX2 replaced parst tested unit no furtehr isues door closes no water leakage q1q2 no no sig covid19 protocol
Ramon H.
WASHER WHIRLPOOL WTW8500DC0 replaced console working good
Larry G.
WASHER MAYTAG MVWX655DW1 q1no-q2no--no sign covid-19---basket agitating during wash not washplate... found cam melted--replaced and recalibrated test for correct agitation and spin.; used 1 W10721967 (CAM) from stock
Oriale P.
DISHWASHER WHIRLPOOL KDPE234GBS0 "removed debris from drain pump & hose, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER WHIRLPOOL WGD4800XQ1 "replaced open thurmal fuse causing no heat, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WP3392519 (FUSE) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 icemaker needs to be replaced and the water hoses are leaking .q1.noq2.nono signature due to covid19; ordrng 1 WPW10300024 (icemaker) and 2 WPW10444033 (tube water)s and 1 W11415785 (tube)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 had been here before for the same prblem the fan stopping today i replaced the fan and the cntrl to the fridge completed q1noq2.nono signature due to covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 replace control and thermistor run test ok request completed request completed
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "installed control for display, found faughty controlq1-no q12-nono sign due to cv 19; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10356039 (cntrl-elec)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "ice maker tray was vbent-replaced ice maker got water, q1 no q2 no i didn't get signature cause covid-19; used 1 W10873791 (ice maker) from stock"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found broken frame for crisper drawer, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11127833 (frame)"
Oriale P.
FREEZER WHIRLPOOL WRT311FZDW01 "removed ice build up in freezer section causing poor air flow, relocated thermistor, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
OVEN KITCHENAID KFGD500ESSO4 q1 q2 no no sign due to covid 19 replaced spark module and recalibrated tested working good
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEM8 "replaced faughty rails and parts, all test goodq1-no q2-nono sign due to cv 19"
Robert S.
RANGE WHIRLPOOL WFG540H0ES1 Q1 no Q2 no.No signiatiure due to covid-19. Front burners difficult to light. Odering burner caps.; ordrng 1 W10881749 (caps)
Sarkis M.
WASHER MAYTAG MVWC415EW2 q1 no q2 no no sing unit ckd working normal at this time unabl verf complain
Chris Z.
DRYER MAYTAG MGDC465HW0 Q1: noQ2: no no signature due to covid-19unit needs new sensors; ordrng 1 W10853313 (sensor)
Chris Z.
MICROWAVE OTR WHIRLPOOL WMH31017HB2 Q1: noQ2: no no signature due to covid-19i replaced the chipped door with the new one and now unit is complete
Victor B.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "leak at evap. replaced test good., q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 i replaced the evap cover and also the main cntrl and cleaned out evap from ice and installed sensor on propor position on coil. now unit hsould cool w no issue
Chris Z.
LAUNDRY CENTER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19i need gearcase and hub due to hub being stripped and gearcase being rusted; ordrng 1 W11035751 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Jorge A.
WALL OVEN JENN-AIR T546WIWIKKK cancel onlydiswasher
Larry G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1no-q2no--no sign covid-19---leveled and ran through test cycles for correct operation. unit working ok.
Oriale P.
RANGE WHIRLPOOL WVU57UC0FS0 "replaced front glass cover for user display unit worxking ok. cust is concerned that glass will fall down again, only held in with sticky pads, call whirlpool rep sr#7728243840"
Robert S.
WASHER WHIRLPOOL WTW5000DW3 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found the hot and cold hoses reversed. Corrected the fill hoses and tested the washer.
Oriale P.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "ice maker not working needs parts replaced, cust does not want repair today, may replaced unit. if cust call back pls order WPW10300024 ice maker & WPW10322960 harness. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR KITCHENAID KBSN608EPA01 "helper for tech VB not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR KITCHENAID KBSN608EPA01 "kr4bs00nl2; replaced noisy compressor, start cooling., q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
DRYER WHIRLPOOL WGD97HEDW1 Q1: noQ2: no no signature due to covid-19unti needs new misture sensor; ordrng 1 W10906551 (moisture sensor kit)
Victor B.
DISHWASHER WHIRLPOOL KDTE204GPS0 "not pumping the water replaced pump- but it drips by the front bracket of mupmpassembly-ordered another one q1 no q2 no, i picked up the pump from warehouse.; ordrng 1 W11124384 (PUMP&MOTOR)"
Chris Z.
WASHER MAYTAG MHW5630HC0 Q1: noQ2: no no signature due to covid-19helper and i unistalled dryer then installed new boards and sensor on unit and put units back together and tested and now unit works proporly w no error codes
Francisco J.
DRYER MAYTAG MGDC215EW2 need to order the motor for this repair q1.noq2.nono signature due to covid19; ordrng 1 279827 (motor)
Ramon H.
DISHWASHER MAYTAG MDB4949SDH2 replaced wheels annd tested woirking good
Larry G.
REFRIGERATOR KITCHENAID KRFC704FBS03 q1no-q2no--no sign covid--19-removed rear panel and advised on normal compressor noise.unit cooling ok.
Pablo V.
WASHER WHIRLPOOL WFW6620HW0 washer is leaking from the dispenser need a new valve and new dispenser; ordrng 1 W11318755 (dispenser) and 1 W11316255 (valve) and 1 W11316256 (valve) and 1 2man (2man)
Oriale P.
RANGE KITCHENAID KFGG500EBS2 "replaced cracked display board & broken light bulb , tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
WASHER MAYTAG MVWC416FW0 helper done
Francisco J.
WASHER MAYTAG MVWC416FW0 replaced the transmission and the hub request completedq1.noq2.nono signature due to covid19
Jorge A.
REFRIGERATOR WHIRLPOOL KRFF507ESS00 "q1-no,q2-no, nosign due to covid 19, i installed new sensor due to no defrost all tested out ok"
Francisco J.
MICROWAVE IKEA IMH205FS-0 need to order parts for this repair .; ordrng 1 8206562 (capacitor) and 1 WPW10531156 (filter) and 1 2ndman (2ndman)
Francisco J.
WASHER MAYTAG MHW5630HW0 the washer is working now the drain was the problem
Larry G.
WASHER WHIRLPOOL WTW4950XW2 q1no-q2n0--no sign covid-19---melted capacitor; ordrng 1 W10278117 (capacitor)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 the cntrl and display needs to be ordered for this fridge it seems like the freezer is freezing q1.noq2.nono signature due to covid19.; ordrng 1 W11130216 (cntrl) and 1 W11089236 (cntrl)
Pablo V.
DISHWASHER KITCHENAID KDTE334GPS0 replace valve run test ok request completed Q1 no Q2 no no sign covid 19
Pablo V.
WASHER WHIRLPOOL WTW5000DW3 foun error code f8 e1 unscrew back panel check allconection ok clear error code run a test cycle calibrate washer test ok request completed Q1no Q2no no sign covid 19
Jonathan H.
LAUNDRY CENTER MAYTAG MVWB835DW0 replaced parst tested unit ran diag no furtehr issues all tested ok recalibrated as per notes on teh new board q1q2 no no sig covid19 protocol
Chris Z.
DISHWASHER KITCHENAID KDTE254ESS1 Q1: noQ2: no no signature due to covid-19i repalced UI that was faulty and tested and all leds are wokring proproly part i installed is covered under 5 year warrenty
Victor B.
DRYER WHIRLPOOL MGD7230HW0 "ther was no error in the history, i turn it on it got hot, nothing to follow. q1 no q2 no, i didn't get signature cause covid-19"
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 q2 no no sing c19 same issu
Jonathan H.
WASHER MAYTAG MVW6230HW0 q1q2 no no sig covid19 protocl unit needed recalibration error code door lock assembly was the issue all else tested fine please have proper spin speed selected
Edi C.
WASHER MAYTAG MHW8630HW1 Customer complaint leaking : found bad dispencer leaking ordering part for custom out of stock q1nq2n no siganture per covid 19; ordrng 1 W11465557 (dispencer)
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "f.f. gasket open at botton,i warmed up to close. q1 no q2 no., i didn't get signature cause covid-19"
Raymond J.
WASHER WHIRLPOOL WFW6620HW0 "tech checked washer and put in test mode for codes, no codes found, repaired leveling leg, all test good.q1-no q2-nono sigh due to cv 19"
Larry G.
WASHER WHIRLPOOL WFW560CHW0 "q1no-q2no--no sign covid 19--not spinning evertime---no fault codes. ran #7 in test cycle and automatic cycle, and drain and spin. all cycles are spinning ok. outlet reads 117volts now."
Raymond J.
REFRIGERATOR WHIRLPOOL WFW6620HC0 "after installation of new part water still leaking, tech called tech-line and there is no farther recomm. w/p will contact cx.,q1-no q2-no no sigh due to cv 197728257375"
Robert S.
WASHER WHIRLPOOL MVWB865GW0 Q1 no Q2 no.No signiature due to covid-19. F5 error code. Replaced the lid latch and tested operation.; used 1 W10810403 (LATCH) from stock
Robert S.
DRYER MAYTAG MGDC215EW2 Q1 no Q2 no.No signiature due to covid-19. Replaced the timer and the knob tested operation.
Larry G.
STOVE - ELEC WHIRLPOOL n/a "q1no-q2no--no sign covid-19---when bake comes on left rear cooktop element comes on.; ordrng 2 814399 (receptical,surf.unit)s and 1 W11297558 (cntrl-elec) and 1 W11134841 (harns-wire) and 1 W11396691 (hars-wiren) and 1 WP3148952 (switch-inf) and 1 WP3149400 (switch-inf)"
Chris Z.
WASHER MAYTAG MVWB835DW1 quoted 830.88unit isnt cost effective to repair so im just collecting sc..unit needs new gearcase and valve assembly
Victor B.
WASHER WHIRLPOOL MVWC565FW2 "nothing work but board has power replaced board test good., q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
REFRIGERATOR KITCHENAID KRFF507HPS00 q1no-q2no--no sign covid-19---tighten loose freezer handle and pin. handle is tight.
Chris Z.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Q1: noQ2: no no signature due to covid-19i replaced dead icemaker with a new working one aand testeed after annd icemaker filled and now should produce ice
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "freezer divider at top left side bow in, not allowing gasket to close all the way,i put paper towel and sealind cord ,didn't work, i took some pictures with long ruller and put them in sd-quick pic, q1 no q2 no, i didn't get signature cause covid-19, customer will call kitchen aid."
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 tech found moisture in rc tech lowered temp and all test good.q1-no q2-nono sign due to cv 19
Jorge A.
REFRIGERATOR WHIRLPOOL KSSS42FKX00 "q1-no,q2-no, nosign duetocovid 19, i need to orderparts due to defrost issue.; ordrng 1 WP2188820 (thermistor 33.36) and 1 WPW10225581 (bymetal 34.51)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 wrfwlrfxpl2 autho for door; schdld next appmnt for 8/18 TUE !
Edi C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint cloudy water : replaced water filter for customer run test water is clear all components ok to manufactory specifics. q1nq2n no signature per covid19
Raymond J.
MICROWAVE JENN-AIR JMV9169BAW "tech chk and test m/w found vwnt swtich stuck and keeping vent flap on just reset, all test good no issues found.q1-no q2-no no sign due cv 19"
Sarkis M.
REFRIGERATOR MAYTAG MFI2570FEZ03 q1 q2 no no sing c19 need board dec est
Chris Z.
DISHWASHER WHIRLPOOL WDT750SAHW0 Q1: noQ2: no no signature due to covid-19i need new wash motor quoting 395.35; ordrng 1 W11087376 (pump&motor)
Larry G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1no-q2no--no sign covid19--replaced ice maker and performed test 57 (01)and fill test 46. ice maker filled.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cx needs ice maker and valve; ordrng 1 WPW10349187 (valve) and 1 W10882923 (icemaker)
Pablo V.
WASHER MAYTAG MVWP575GW0 wire harness was revese remove panel switch harness test temp water ok request completed
Larry G.
COMPACTOR MAYTAG MTUC7000AWS q1no-q2no--no sign covid-19--replaced broken start knob and tested for correct operation.
Francisco J.
REFRIGERATOR MAYTAG MFT2772HEZ00 the customer had drops of water pressure checked the water hose and it was kinked straightened that hose and its working its dispensing water now q1.noq2.nono signature due to covid19
Francis C.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Complaint leaking water on the refrigerator section, i call tech line and them recomedations to sealed all around to cover the liner gap , to prevent any moisters coming to the ffz compartmet , using SR7728317887 , i will leave the order open untill the following week to follow up .; (created new UIS, deleted prior attachment to UisID 17384)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 need to order the cntrl her temps cx says vary and freeze her fc food .; ordrng 1 W11371382 (cntrl)
Raymond J.
REFRIGERATOR KITCHENAID KFCS22EVMS3 tech found faughty rails and pantry lid -panq1- no q2-nono sign due to cv 19; ordrng 2 WPW10170835 (glide)s and 1 WP12656822 (cover) and 1 WP12655703 (pan-utilty)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 run a test on all the fan no sound adivse customer about normal sound request completed Q1no Q2 no no sign covid19
Pablo V.
DRYER MAYTAG MGD6630HC0 dryer need a new door; ordrng 1 W11310049 (door) and 1 W11310052 (door) and 1 W10626039 (handle)
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 o Q2 no.No signiature due to covid-19. Oven door hinge not in the receiver on the left side. removed the door corrected the hinge lock and reinstalled the door.
Francis C.
WASHER WHIRLPOOL WTW8500DC5 "when i open the box part were damaged , i Installed part the one came damaged and re ordering part .; (created new UIS, deleted prior attachment to UisID 48108), ordrng 1 W11095624 (console)"
Oriale P.
WASHER MAYTAG MVWC300VW1 "found water leaking from cust drain stan pipe, overflowing, advised cust to have plumber repair drain. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER WHIRLPOOL MHW3505FW1 Q1 no Q2 no.No signiature due to covid-19. Replaced the main control and pressure switch. Tested the washer and found fill hoses are reversed customer to correct hose issue.
Larry G.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 q1no-q2no--no sign covid-19--freezing on all shelfs.; ordrng 1 W11353813 (control board) and 1 W10838965 (thermistor)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 q1 no q2 no no sing c19 low on frion need evap compressor dec est
Chris Z.
DISHWASHER WHIRLPOOL WDF590SAJM0 replaced broekn palstic adjusters with new metal ones and now unit shouldnt have same issue happen again
Edi C.
OVEN KITCHENAID KODC304ESS01 helper complete
Raymond J.
OVEN KITCHENAID KODC304ESS01 "tech replaced faughty sensor and fuse, all test good.q1-no q2-nono sign due to cv 19double labor #KRFJ900NL2"
Ramon H.
RANGE IKEA IGL730CS0 replaced gas valve and recalibrated tested working good
Ramon H.
WASHER MAYTAG MHW5500FW1 q1 no q2 no cx had debri clogged in filter hoiusing also found loose wire on main control put back on correctly and tested working good CALLED TP FOR LABOR AUTHO # IS MRG2000NL2
Chris Z.
FREEZER WHIRLPOOL KBLC36FTS08 Q1: noQ2: no no signature due to covid-19i found the drain to be clogged up so i just steamed ou the ice buildup and also shot hot pressured gas down the drain.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 the door was not closing properly turned it around and it snapped off.....placed the icemaker handle back on the icemaker bent it a little so it wont come off...
Pablo V.
WASHER MAYTAG MVWC416FW0 found bad suspension and actuator customer is going to call maytag or purchase a new washer
Francisco J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 the shelf i order came by to customers home to put job is completed q1.no q2.nono signature due to covid19
Rose K.
DISHWASHER KITCHENAID KUDI02IRBS3 replaced door cables q1no q2no no sign covid19; used 1 8194001 (LINK) from stock
Jorge A.
DRYER ROPER RED4516FW0 "q1-no,q2-no, no sign due to covid 19, installed all these parts for proper function."
Robert S.
WASHER MAYTAG MVWB765FW2 Q1 no Q2 no.No signiature due to covid-19. Replaced the inlet valve and tested operation.
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found that the acuator failed. replaced the actuator and tested machine.; used 1 W10913953 (
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "replaced leaking water valve for water filter, had to pull unit out to turn off water supply, also leveled door for cust. this is not related to first visit ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
WASHER WHIRLPOOL WTW5000DW3 ordered new main control q1no q2no no sign covid19; ordrng 1 W11417466 (control)
Rose K.
RANGE WHIRLPOOL WFG540H0ES1 ordered new dsi board and main control q1no q2no no sign covid19; ordrng 1 WPW10511278 (module-spk) and 1 WPW10349742 (cntrl-elec)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS replace all parts run test ok request completed Q1 no Q2no no sign covid 19
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no,q2-no, nosign dfue to covid19, i instslled new ui interface for proper respomseall testedout ok"
Pablo V.
REFRIGERATOR JENN-AIR JS48PPDUDE01 replace door run test closing ok request completed Q1no Q2no no sign covid 19 auth # JQLJW00NL2
Chris Z.
WASHER WHIRLPOOL WFW86HEBW0 Q1: noQ2: no no signature due to covid-19unit needs new board and pump; ordrng 1 WPW10391443 (pump-water) and 1 WPW10573393 (cntrl-elec)
Victor B.
WASHER MAYTAG MVWB835DW1 "miscommunication error, replaced console and board test good. q1 no q2 no ,i didn't get signature cause covid-19, MR8XP00FPL1"
Jonathan H.
OVEN WHIRLPOOL WOD51EC7HS01 q1q2 no no sig covid19 protocol unit may have wiring issue but seems liek board acting up ordering new board if its still acting up after they will need to contact pacific sales to fix issue; ordrng 1 W11261167 (board) and 1 W11261169 (board) and 1 W11297714 (ui)
Ramon H.
DISHWASHER KITCHENAID KDTE104DSS1 q1 no q2 no no sign due to covid replaced dispensor tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "unit needs board and door assembly ordering poarst they have autho for labor calling now for autho on labor and parts and they declined the labor they said only parst now so i told customer, they will try to get autho, they are not going to pay for trip now since i said labor was covered as per pad. bill for trip charge with KOY6LOYAPL1 if they get it cobvered order W11172798- board LW10728959- door"
Edi C.
WASHER MAYTAG MHW3505FW1 "MREMQ00WL1 customer complaint not working : found bad control and touch panel , panel smoking cutomer declined repair already on the phone with whirpool to discuss problem. q1nq2n o siganture per covid19"
Pablo V.
WASHER MAYTAG MHW8200FW0 replace panel and control board run test ok request completed Q1no Q2 no no sign covid 19 auth # MRFI100XPL2
Sarkis M.
REFRIGERATOR KITCHENAID KRSF505ESS00 q1 q2 no no sing c19 auth# krfm5rfxpl1 orderd panl /board; ordrng 1 W10822640 (panl) and 1 W11098695 (fan-scroll) and 1 W10316760 (THERMISTOR) and 1 WPW10743957 (cntrl-elec)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sign due to covid 19 cx possibly leavin door checked damper and gasket tested working good
Victor B.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "i empty dripan that was full of water but re-sch. just to check up., q1 no q2 no.; ordrng 1 sealsystemhelper (seal system helper)"
Pablo V.
WASHER MAYTAG MHW5630HW1 replace panel run test ok request completed Q1 no Q2 no no sign covid 19 auth # MRFGC00NL2
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replaced damaged door q1no q2no no sign covid19
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "q1-no,q2-no, nosign due to covid 19, i need to order icemaker forproper fucntion; ordrng 1 W10889233 (icemaker 139.94)"
Ramon H.
WASHER MAYTAG MVWC565FW q1 no q2 no no sign due to covid 19 cx had loose agitator tighten dow and recalibrated
Raymond J.
FREEZER WHIRLPOOL WRX735SDBM02 "replaced faughty ice maker, all test goodq1-no q2-nono sign due to cv 19"
Robert S.
WASHER MAYTAG MVWC565FW0 Q1 no Q2 no. no signiature due to covid-19. Overhauled the washing machine and calibrated and tested operation.
Oriale P.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "found air gap in ff section door causing moisture build up inside, applied heat to door gasket to reform to make good seal, removed ice & water, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DRYER MAYTAG MGDC215EW1 cx had debri in wheel housing testd working good now
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "q1 q2 no no sing c19 def pr installed thermistor ckd working ok; used 1 WPW10383615 (THERMISTOR), and 1 W10916494 (BLADE-FAN) from stock"
Robert S.
WASHER MAYTAG MHW5630HW0 Q! no Q2 no.No signiature due to covid-19. Found bellow front spring clamp came off. Reinstalled the spring clamp and tested operation.
Jonathan H.
DRYER WHIRLPOOL WED560LHW0 see doug notes for 2mc autho
Ramon H.
RANGE WHIRLPOOL KOCE507ESS08 cx needs appliance manager; ordrng 1 W11179310 (appliance manager)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign covid-19--replaced ice maker and advised on ice container.
Jorge A.
OVEN WHIRLPOOL WOD51ES4ES01 "q1-no,q2-no, no sign due to covid 19, i found unit need control board but customer does not want repair sinceunit is too new lees than 30 days. for now call is completely."
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 q1 no q2 no no sign due to covid 19 replaced main control and recali8brated tested working good
Chris Z.
REFRIGERATOR KITCHENAID KRFF302ESS01 Q1: noQ2: no no signature due to covid-19i replaced the housing because its not giving water to icemaker so i tested after and now icemaker gets water
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "pin wire for the ice maker harness black with yellow trace was not allowing unit to send power to solenoid for switch crsuh to cubed, fixed wiring issue tested unit no furtehr issues all tested okq1q2 no no sig covid19 protocl"
Larry G.
WASHER WHIRLPOOL WFW8620HC2 q1no-q2o--no sign covi-19----unit completely dead when i arrived this time---went into test mode then canceled right away and went back into regular cycle and it started--replaced user interface and tested for correct operation.
Pablo V.
DISHWASHER KITCHENAID KUDE40FXBL1 found drain cloggled clean air gap test drain ok request completed Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR KITCHENAID KSCS25INMS02 condensor coils were extremely dirty cleaned them out and advised cx that she has to do maintenance every sith monthn she will keep me updated on the temps if the fridge has gotten better.q1.noq2.nono signature due to covid19
Chris Z.
RANGE-GAS WHIRLPOOL KSGB900ESS3 Q1: noQ2: no no signature due to covid-19i reshapped ignightor and now its catching every time
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "q1-no,q2-no, nosign due too covid 19, i installed new evaporator , dryer, coupler allow24 hr to coold down."
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer complaint leakign water from dispencer : replaced ice maker and bin replaced parts all components ok to manufactory specifics. q1nq2n no signature per covid 19
Robert S.
WASHER WHIRLPOOL MVWC565FW2 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no error codes. All functions are normal. complaint not enough water. advised customer to use bulky sheets
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 q1 q2 no no sing c19 adj refg door ckd ok
Francisco J.
RANGE JENN-AIR JGRP548HL00 orange lights coming from the knobscalling techline for tech support f8e1f3e1put the unit in diagnostics q1.noq2.nono signature due to covid19; ordrng 1 W10859573 (sensor) and 1 W11248652 (blower)
Chris Z.
WASHER WHIRLPOOL WTW7500GC2 Q1: noQ2: no no signature due to covid-19unit needs new lid due tot this one forming cracks; ordrng 1 W11130236 (lid)
Robert S.
REFRIGERATOR KITCHENAID KRFF507HPS00 Q1 n o Q2 no No signiature due to covid 19. All temps match the sensors. Ice maker harvested and filled while checking freezer temperature. Called the techline wastold to advise customer to not block the vents and wait till ice bin fills completely.
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW q1no-q2no--no sign covid-19---cleaned drain pan from oder and checked for correct draining..
Jorge A.
DRYER WHIRLPOOL WGD8500DC3 "q1-no,q2-no, no sign due to covid 19 , need to order parts due to noisy.; ordrng 1 W10837240 (idler) and 1 WP697772 (wheel)"
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 q1 no q2 no no sing c19 need panl; ordrng 1 W10803367 (panel-cntl) and 1 WPW10546503 (adjuster)
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "installed regulator for high water pressure & chattering noise, now dispenser is leaking , needs water valve replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10341329 (water valve assy)"
Ramon H.
REFRIGERATOR KITCHENAID KRSC503EBS01 cx needs compressor; ordrng 1 WPW10239732 (evap) and 1 W10779331 (comp)
Ramon H.
RANGE WHIRLPOOL n/a cx inner door glass was not in secuerly took apart and found inner braket not in correctly put back together correctly and tested no further issues
Jonathan H.
DISHWASHER KITCHENAID KDFE204ESS4 q1q2 no no sig covid19 protocol i didnt hve any truckstock in this loanewr truck. ordering parst fixed drain left unit running ordering baodr as well; ordrng 1 W10861000 (disp) and 1 W10909702 (board)
Oriale P.
DISHWASHER WHIRLPOOL MDB8989SHZ "replaced faulty main cntrl causing no start issue, ran test in diagnostics, working ok.this is differnt issue from first visit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "unit has frost build up in ff section called tech line, parts need to be replaced to correct issue sr#7728383807 s1630; ordrng 1 W10849460 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support) and 8 W11456069 (clamps)s"
Rose K.
OVEN WHIRLPOOL WFG525S0HZ1 installed new center bunner q1no q2no no sign covid19
Jonathan H.
MICROWAVE OVEN KITCHENAID KOCE500ESS09 customer has issue with the power they need electrcian to come fix the issue if problem continues contact us again. q1q2 no no sigcovid19 protocol
Rose K.
DISHWASHER KITCHENAID KDPE234GPS0 replaced dispensor q1no q2no no sign covid19; used 1 W10861000 (DISPENSER) from stock
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer complaint broken ice maker: replaced ice maker for customer all componets ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
DRYER WHIRLPOOL GGW9200LW1 Customer complaint not heating : run diagnose test found thermal fuse open replaced it for customer re run test all components ok to manufactory specifics. q1nq2n no signature per covid19 policy.; used 1 WP3392519 (FUSE) from stock
Ramon H.
REFRIGERATOR KITCHENAID KRMF706EBS01 cx concerned power went out for 20 min checked refer no sign of any problems advised cx to get a surge protector
Larry G.
DRYER-GAS MAYTAG MGDB765FW0 q1no-q2no--no sign covid-19---replaced noisy idler pulley kit and tested for normal sound operation.; used 1 4392067 (REPAI KIT) from stock
Robert S.
DRYER WHIRLPOOL WGD6620HC1 Q1 no Q2 no. No signiature due to covid-19. Checked the dryer found no error codes stored. Tested in timed dry high heat and the burner cycles at 156f all normal.
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "q1-no, q2-no, no sign due to covid , i did ran testmode and all tested out fine adviced customer to use jet dry in number 5 or 6 fo raise the dryness also told him to rinse the plate first."
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "ice maker broken apart-replaced it got water, q1 no q2 no, i didn't get signature cause covid-19; used 1 W10873791 (ICEMAKER) from stock"
Jorge A.
WASHER MAYTAG MHW5500FC1 "q1-no, q2-no, nosign dueto covide19, I rest the computer and clean thehose from pression switch for better performance."
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "removed ice build up in ff section & replaced thermistor unit cooling &working. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10316760 (thermistor kit) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 found bad whell and pin replace run test ok request completed request completed Q1no Q2no nosign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 q1no-q2no--no sign covid-19---adjust refer compartment door seal and advised of normal condensation on supply air duct
Jonathan H.
WASHER WHIRLPOOL WTW4800XQ0 "PO#- 4700919204 q1q2 no no sig covid 19 protocol unit needs tranmission and bearing assembly they ended up saying no to repairs unit has 12 month parts labor so they needed to pay parst labor for units repair, maintenece said they will re;place parst themselves use
Pablo V.
REFRIGERATOR MAYTAG MFW2055FRZ00 found freezer full of ice remove door evap cover steam all ice replace thermistor run test ok request completed Q1no Q2 no no sign covid 19 auth # mre17rdnl2; used 1 W10838965 (THERMISTOR) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Q1 no Q2 no.No signiature due to covid-19. Found supply duct to the refrigerator section iced up. frost pattern and evap motor okay. removed all ice and restored airflow to the refrigerator section.
Jonathan H.
DISHWASHER JENN-AIR JDTSS243GX0 "q1q2 no no sig covid19 protocol unit not washing forund f3fe4 error code for motor assembly not powering up, checked power, 120 but mtor siezed up, tested unit no frutehr issues all tested ok after, ran diag fills washes drains"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Q1: noQ2: no no signature due to covid-19i leveled unit so the doors keep themselves closed better becuase when closing the door with a little force will push open the other door due to the force of air being exurted out
Raymond J.
WASHER MAYTAG MVWC465HW2 "tech check washer and put through dign, no problems found with washer, all test good. would not dup problems.q1-no q2-nono sign due to cv 19"
Oriale P.
REFRIGERATOR KITCHENAID KDTM604KPS0 "found water leaking from fill valve causing float switch to trip with error, tighten water line connection stop leak, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHZ1 q1 no q2 no no sign due to covid 19 replaced drain pump and tested working good
Jonathan H.
WASHER MAYTAG MVWB725BW0 q1q2 no no sig covid19 protocol ordering detergent cups. cracked cups setting up this week; ordrng 1 WPW10552116 (cup) and 1 WPW10554110 (cup)
Ramon H.
DISHWASHER KITCHENAID n/a cx needs display and main control cx does not wish to proceede
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "q1q2 no no signature covd 19 protocl unit not starting up but filling, checked motor 120 to the motor assembly, opened motor found impellar siezed up fixed motor shaft tested unit no furtehr issues all tested ok"
Ramon H.
MICROWAVE WHIRLPOOL WMH31017HW3 CX HAD NOISE COMING FROM FAN TOOK DOWN AND FOUND LOOSE SCREW ON FAN FRAME TIGHTEN DOWN AND TESTED WORKING GOOD CALLED TP FOR LABOR AUTHO # IS WRF5MRFNL2
Jonathan H.
REFRIGERATOR KITCHENAID KRFC302EBL00 "q1q2 no no no sig covd19 prptocol issue with the damper motor stuck opened, fixed temps and damper motor no furtehr issuers"
Robert S.
WASHER WHIRLPOOL WTW4955HW1 Q1no Q2 no. No signiature due to covid-19. error code f7-e5. Replaced the acuator and tested operation.
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "cust has shut off water tap on outside water suppy for house, explain to cust valve needs to be open at all times for unit to get water,tested dispenser & ice maker, both working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found unit not cooling at all,no frost on evaps, compressor may not be running, needs parts replaced seal system tech.not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evaporator) and 1 W11036448 (solenoid) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 sstech (ss tech) and 1 W10811364 (cntrl-elec) and 1 W11116006 (evaporator)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Q1 no Q2 no.no signiature due to covid-19. doors are not damaged. The customer is questioning the holes in the bottom of doors were the foam is shot in the doors.
Jonathan H.
WASHER WHIRLPOOL WFW9620HC0 q1q2 no unit needs new valve assm; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Ramon H.
RANGE-OVEN WHIRLPOOL WEG745HOFS0 q1 no q2 noi no sign due to covid 19 cx cx concerned convection stops heating after it reaches 350 recalibrated and tested removed temp sensor and found n o shortage working good now
Chris Z.
DISHWASHER KITCHENAID WDT710PAHZ1 Q1: noQ2: no no signature due to covid-19units door would rub when opening and closing so i just levled unit whitch straightened out the body making door centered so it doesnt rub anymore
Francis C.
DRYER WHIRLPOOL WGTLV27HW1 "Complaint making noise , we found loose blower wheels and cabinet , i just removed and reinstalled , now unit working ok tested fine ."
Rose K.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 replaced compressor q1no q2no no sign covid19; used 1 W10913906 (COUPLER) from stock