Local Reviews
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Francisco J.
DRYER MAYTAG MGDB765FW0 replaced the coils to the dryer request completed ..its working now before it would turn on an off and not come again (heat); used 1 279834 (COIL-VALVE) from stock
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 cx lid latch had roken wire replaced and tested .....THIS IS DIFFERANT PROBLEM THEN LAST TIME; used 1 W11307244 (LATCH) from stock
Oriale P.
DISHWASHER KITCHENAID KUDS30IXSS9 "replaced broken adjusters for rack, ran test working ok. authorization # s23010; used 1 W10712394 (ADJUSTER) from stock"
Enrique M.
REFRIGERATOR KITCHENAID KRFC302ESS "No ice or water, checked water filter head and dispenser, found a kinck on supp"
Sarkis M.
OVEN WHIRLPOOL WEG745H0FS customer states that handle brokeinstalled door handle ckd ok
Ramon H.
WASHER MAYTAG MVWC565FW1 cx drain hose was loose tighten up tested recalibrated working good
Ramon H.
DRYER-GAS MAYTAG MGDC465HW0 unistalled door catch and close catch to make easier to open and reinstalled
Edi C.
WASHER MAYTAG MVWB835DW4 customer complaint not power : found bad main control and console ordering part for customer; ordrng 1 W11112656 (console) and 1 W11170706 (control)
Rose K.
OVEN AMANA AGG222VDW4 opened oven gas valve
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "autho - wmg8500nl2replaced parst and found th cap was blown and broken wiries from teh lid switch area down on red wire, fixed wiring tested unit recalibrated all tested ok"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 added support and now unit is complete
Jaime G.
DISHWASHER WHIRLPOOL KDTE304GPS found 2 clips that came off from the upper rackone of the pieces fell and went into the filter and every time dishwasher started and or drain it would make a loud noisehad it removed and reinstalled on the top rack unit ok
Edi C.
DISHWASHER KITCHENAID KDFE104HPS0 customer complaint not staring : found missing striker install part rundiagnose test all componets tested ok to manufactory specifics.
Robert S.
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 Microwave runs for a few seconds then shuts down. Replaced the interlock switches and tested operation.
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Due to mullion still sewating, need to order parts accprding TECHLINE; ordrng 1 w11227903 (control) and 1 W11293313 (panel-ui)"
Victor B.
ICE MACHINE KITCHENAID KUID308HPS00 found brokentop cabinet - jv ordered i replaced
Oriale P.
REFRIGERATOR JENN-AIR JFC2290REP00 helper for tech RH
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 needs new bin; ordrng 1 W11185686 (ice-contnr)
Pablo V.
DRYER MAYTAG MGD3500FW0 run test cycle heating ok instruc cuctomer that need to clean vent pipe request completed
Larry G.
WASHER MAYTAG MVWB835DW0 "Power to PCB no display or power functions working. ordered PCB, & UI.; ordrng 1 W11100602 (cntrl-elec) and 1 W10861510 (console)"
Sarkis M.
DISHWASHER KITCHENAID KDFE104HPS0 need motor pump; ordrng 1 W11085683 (motor pump)
Oriale P.
WASHER MAYTAG MVWB765FW2 "found cust water pressure to from lines are low causing leaking & staining clothes, also advised cust on amount of soap usage & clean cycles monthy. ran test in diagnostics working ok."
Robert S.
DRYER WHIRLPOOL WGD5620HW0 No l.e.d. signal light on main board. Pulled user interface connection and maon board lit ip. Replaced the user interface and tested the dryer. Burner lights for a few seconds and drops out. Found customer has a venting issue and must correct.
Rose K.
DRYER WHIRLPOOL WGT4027HW0 needs new gearcase and motor additional labor wmg3w00al2; ordrng 1 W11255272 (gearcase) and 1 W11158830 (capacitor) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W10721967 (drive pulley) and 1 2man
Jorge A.
DRYER-GAS WHIRLPOOL WGD4815EW0 "Due to noisy in the bottom of the Dryer, After disassemble found bad parts I need to order all these parts are failed due to a rust and broken parts. made estimate for LOWES. try to get autho. ? call is closed now."
Raymond J.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "replaced faughty icemaker and seal, all test good"
Francisco J.
WASHER MAYTAG MHW3505FW1 need to order the parts for this repair scheduling it for tuesday ...; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch) and 1 W10911040 (panel) and 1 W11201284 (cntrl) and 1 2ndmaneddie (2ndman eddie)
Jaime G.
DRYER WHIRLPOOL CGT9000GQ0 found dryer coin box full of coins. they were removed and dryers error stopped
Oriale P.
OVEN AMANA AGR5330BAW3 "found burnt wire connection to spark module & switches, made proper repair to both connection, tested working ok."
Raymond J.
MICROWAVE KITCHENAID KMHC319ESS4 helper complete
Jorge A.
DRYER WHIRLPOOL MGDC465HW0 "Due to sometimes The Timer works , I reset the main board and calibrated also installed sensor for proper function."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Due to not cooling in fresh food, i installed new thermistor /board/panel for proper fucntion and some parts are under S- CODe."
Pablo V.
LAUNDRY CENTER WHIRLPOOL MGDZ600TK1 attach vent hose back in place run test ok request completed
Francisco J.
LAUNDRY CENTER WHIRLPOOL MGDZ600TK1 helped pv.
Jorge A.
WASHER WHIRLPOOL WFW9600TW00 "Due to leak at the motor drain , I installe new drain motor pump and them check for leak all testedout ok."
Edi C.
LAUNDRY CENTER WHIRLPOOL WTW7500GW2 call teche line ref#7726029624 seconde time same issue .
Sarkis M.
RANGE KITCHENAID KSGB900ESS range door is not closing all the way adj ovne door ckd working ok
Edi C.
WASHER WHIRLPOOL MVWB750WQ customer complaint lo code : run diagnose test found washer basket not floading letting machine overfill with water ordering part for customer; ordrng 1 W10435302 (bearing)
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "f.f. evap. not defrosthing,; repalced 1 W11340158 (UI) and 1 W11172798 (cntrl-elec) and 1 W10316760 (thermi"
Francisco J.
REFRIGERATOR IKEA IX6HHEXDSM01 the damper is not closing properly need to order; ordrng 1 WPW10594329 (damper)
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 found fridge cooling. ice maker making ice.temperature its correct. im not touching the sealed system
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 unit had excess water from drain i removed the unit and checked the p trap in drain rear to make sure it wasntrt clogged no furtehr issues it may have actually just been excess water from last time melted it and tested no furtehr issues
Larry G.
FREEZER WHIRLPOOL WRF535SWHV00 Ice build up in freezer. Found door gasket on left top corner not sealing properly. Heated gasket and molded to frame tested good now sealing.
Raymond J.
DISHWASHER MAYTAG MDBH949AWW1 found simp and mtr assym faughty also; ordrng 1 W10806701 (pump&motor)
Francisco J.
REFRIGERATOR KITCHENAID FKIS25XVMS1 customer decided to get a new fridge they will pay for the visit.
Chris Z.
MICROWAVE KITCHENAID KBMS1454BSS0 replaced melted plastic
Raymond J.
MICROWAVE KITCHENAID KOCE500ESS07 tech found signs of electrical fire and arcing inside oven. the oven cavity is damanged and the door and rails and are covered with resedue from arking and smoke oven is beyond repairsr 7726032032sr 77000927
Raymond J.
REFRIGERATOR KITCHENAID KRSC503ESS01 tech replaced parts w11130210 ice door and w10317259 seperator that was sent to cx by whirlpool and policy adjustment kmg32mfwl1 for labor/ all tst good
Raymond J.
RANGE JENN-AIR JDTSS244GP0 "tech repaired door seal that was coming out on left and calibrated rinseaid dispenser for for brtter druing experience, all test good"
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 defrosted a huge ice buildup and found thermistor to be covered in the gum that goes on the cap tube and caused the issue so i replaced evap motor thaat includes all components and now unit should be okay..
Chris Z.
REFRIGERATOR KITCHENAID KSSC42QVS05 IM is still overfilling .. icemaker i installed was from truckstock but i will order correct ice maker; ordrng 1 WPW10277448 (icemaker)
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Left door not closing interlock switch, replaced spacer and tested, working fine now.; used 1 WPW10221048 (SPACER) from stock"
Pablo V.
DISHWASHER KITCHENAID KDTE104ESS1 found bad control and panel customer need amservice; ordrng 1 W10854225 (control) and 1 W10903576 (panel)
Sarkis M.
REFRIGERATOR KITCHENAID KBFC42FTS08 refg door not closing properly adj refg door ckd working ok
Jonathan H.
REFRIGERATOR KITCHENAID KBRO36FTX02 "replaced parst and tested unit gave a cleaning up top fixed issue with teh top cover not being able to come out so now they can release top whenever the ywant to clean coils, ice maker as well fixed no furtehr issues removed timer head and fixed teh mold, no furtehr issues"
Larry G.
OVEN WHIRLPOOL WFG320M0BS3 Relay on board closing for the igniter and then opening too soon. Installed main PCB all functions tested good.
Edi C.
WASHER WHIRLPOOL WFW8300SW00 Customer complaint stopping : found error code f21 and sd codes replaced water pump run diagnose test all components tested ok to manufactory specifics.
Robert S.
OVEN KITCHENAID KODE507EBS04 Replaced the lower oven outer door glass assembly
Jorge A.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Due to no ice and frezzing in freezer side, need to order parts for g. fucnmtion.; ordrng 1 W11366397 (harness) and 1 W11212392 (cntrl-elec) and 1 W11317276 (diffuser)"
Sarkis M.
REFRIGERATOR MAYTAG MFI2570FEZ06 authorization # mm6bb00dpl1 ice baket was full off ice no need i.m
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 water dispensor dispenceing on it's own ordered new ui board and main control board /major floor damage took pic on sd mobil cust had frig out already; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Jaime G.
WASHER WHIRLPOOL WFW96HEAW0 customer showed me a video for the machine leaking from the dispenser. had it cleaned and suggested on replacing the whole the assembly
Edi C.
DRYER WHIRLPOOL MGDB765FC0 Customer complaint not heating : run diganose test found clog vent dryer tested ok to manufactory specifics.
Francis C.
FREEZER KITCHENAID KBFN502ESS02 "screw broken inside of the honge braket , ordering part i will pickup from the offices and stpo by tomorrow; ordrng 2 WPW10485980 (hinge-door)s and 2 WP489282 (screw)s"
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Install main control electronic , now its ok tested fine , customer need to wait 24hrs for a good cooling performing ."
Larry G.
WASHER WHIRLPOOL WFW75HEFW0 complaint door not opening. Found metal obstruction in drain pump. removed obstruction water drained out fine now all functions tested good.
Victor B.
WASHER AMANA NTW4516FW3 "working normal, explained o female, turned water valve all the way."
Chris Z.
WASHER MAYTAG MVWB765FW1 replaced main cnrtl and recalibrated unit
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 complaint too cold. F at 0F R at 37F. All functions tested good well on site
Sarkis M.
DRYER WHIRLPOOL WGD4815EW dryer is making a really strange noise. installed ckd working ok
Ramon H.
DISHWASHER WHIRLPOOL MDBF750AWB cx has bad display panel no longer avaliable called assurant file # is 413322454
Oriale P.
WASHER WHIRLPOOL MVWB765FW2 no power unit not turning on needs parts replaced; ordrng 1 W11195970 (main cntrl board) and 1 W11135393 (overlay)
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Ice build up in F and R not cooling enough. Found ice build up in return air and small gap in bottom left corner R door gasket. Heated door gasket and molded to frame gap gone now.Advised needs to let unit defrost with doors open and unplugged for at least 24
Chris Z.
FREEZER WHIRLPOOL WRS325SDHZ01 ice door isnt closing proporly; ordrng 1 W11324790
Jonathan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "51error code door switch erro , also found trib sensor disconnected but no code for that, ran the cycl;e in diag and heater turns on connection good told cust to run this thru on 1 hour and heated dry if any issues to call us back and we can order board if needed."
Pablo V.
MICROWAVE KITCHENAID KOCE500ESS07 helper completed
Francisco J.
MICROWAVE KITCHENAID KOCE500ESS07 reference # 7726028448called tehcline the liner i warped inside that why it wont cloe the door poroperly even after changing switches boardsthey will call cx 24 to 48 hrs they will replace .
Chris Z.
WASHER MAYTAG n/a unit has a bad gearcase and so i will need t replace and also replaced anything tied to the drivetrain; ordrng 1 W11035751 (gearcase) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)
Edi C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint not cooling : found temp frezzer 30 degree and refriferator 68 degrees , cheked evaparator anc cover full of frost , ordering part for customer wmeb000apl1.customer requesting am first of the day; ordrng 1 W10873791 (icemaker) and 1 WP2315549 (motor-evap) and 1 WP2169142 (evaporator fan blade) and 1 W10861655 (harns-wire) and 1 W11293378 (control)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Noisy, found frost around fan blade due to door not closing correctly, removed frost and adjusted freezer door."
Enrique M.
REFRIGERATOR KITCHENAID KSSC42QTS00 Helper complete
Victor B.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 "replaced filter cap that was missing and adj. door the best i could, also explained about the magnet that the gasket have.she's not happy she wants perfection, if she calls back wil need a lead tech. to come."
Rose K.
DRYER WHIRLPOOL WGD5620HW0 per tech line ordered new ui board and main control; ordrng 1 W11316370 (cntrl-elec) and 1 W11378949 (cntrl-elec) and 1 W11160620 (harns-wire)
Victor B.
REFRIGERATOR KITCHENAID KBFN506ESS01 "freezer lights and top of fresh food not lighting, per female they were just repalce ordered led electrical board.; ordrng 1 W10640411 (invrtr-box) and 3 W10908166 (module)s and 1 W11131698 (switch)"
Pablo V.
WASHER MAYTAG MHW5630HW0 found dispenser leaking; schdld next appmnt for 10/14 MON !
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced defuser cover came in broken; ordrng 1 W11126296 (cover-frnt) and 1 W10457601 (support) and 1 WPW10425252 (cover) and 1 W10316760 (thermistor)
Robert S.
MICROWAVE WHIRLPOOL KMBS104ESS02 microwave not responding to inputs to the right of the dial.; ordrng 1 W11197501 (control panel) and 1 W10891907 (user interface)
Victor B.
WASHER AMANA NTW4516FW2 water dripping from water valve ordered; ordrng 1 W11210463 (valve)
Rose K.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Needs new ff door put into part research; ordrng 1 freshfooddoor/partresearch (part research)
Larry G.
REFRIGERATOR KITCHENAID KRFC704FBS01 not cooling in rc or fc. compressor running. oil less turtle compressor.; ordrng 1 sealedsystemtech (1 sealed system tech) and 1 W11291123 (evaporator) and 1 W10913906 (coupler) and 1 W11099748 (evaporator) and 1 W11025999 (compressor) and 1 W11099684 (valve)
Larry G.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 no frost pattern and condenser cold. compressor running at .4 amps; ordrng 1 sealedsystem (sealed system) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Jonathan H.
WASHER WHIRLPOOL WTW4950HW1 unit needs new lid assembly orderig and setting up appt for when parst arrive; ordrng 1 W11210992 (lid) and 1 W10860912 (lid) and 1 W11307244 (lock)
Pablo V.
WASHER MAYTAG MVWX655DW1 found bad motor shif and control board; ordrng 1 W11116592 (control) and 1 W10913953 (shifter) and 1 W11026785 (motor)
Ramon H.
REFRIGERATOR KITCHENAID KBSN608EPA01 replaced compressor
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "found start button stuck inside cntrl panel causing unit to stop running, recalibrated ran test in diagnostics, working ok."
Robert S.
WASHER MAYTAG MVWC300XW0 Replaced the main control board and actuator. Started a wash cycle and unit filled and agitated normally.
Victor B.
DISHWASHER MAYTAG MDB7749SBW3 console ribbon burn-ordered; ordrng 1 W10595568 (cntrl-elec) and 1 W10811166 (panel-cntl)
Rose K.
FREEZER MAYTAG MQF1656TEW02 file number 7726018215 replaced compressor and evap
Rose K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced defuser; used 1 W11164593 (DIFUSER) from stock
Oriale P.
MICROWAVE IKEA IBMS1455DS00 "reinstalled microwave into cabinet, tested working ok."
Victor B.
REFRIGERATOR KITCHENAID KBRS22KWMS5 it as disconnected i connected startcooling per male f.f. not cooling.; ordrng 1 W11260592 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Edi C.
DRYER WHIRLPOOL WGD6620HC0 Customer complaint shutting off too soon: run diagnose test all components tested ok to manufactory specifics. run cycle for customer on auto dry and time dry to see alternation of temp and dryer staying on
Victor B.
REFRIGERATOR MAYTAG MFF2558VEB3 "freezer handle falling tightened , removed some ice by evaporator cover and turned ice maker it got water."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS965CIAE00 "Not making ice, ice maker is jammed with ice, water line inside freezer door is badly frozen I was not able to defrost, need to unplug 24 hrs or replace the door,
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "freezer tracks doesn't slide well, per female verything got defrosted when i arrive everything was frozen; ordrng 2 W11265130 (slide)s and 1 WPW10503278 (refer elect cont brd)"
Larry G.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 not cooling in both sealed system issue parts ordered & resch.; ordrng 1 WPW10507886 (compressor) and 1 W11122867 (evaporator) and 1 sealedsystemtech (sealed system tech) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Jorge A.
WASHER WHIRLPOOL WTW4616FW2 "Due to no work , I found unit with broken wire in water pump, I just re-wired for proper function all tested out ok"
Enrique M.
FREEZER WHIRLPOOL WRT518SZFM00 "Frost built up in freezer, removed frost, adjusted door and sealed gaps with silicone...; used 1 W10841140 (ADHESIVE) from stock"
Chris Z.
DISHWASHER JENN-AIR JDB9800CWS2 case # 34019racks need to be replaced breaking on sauder points; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Jorge A.
REFRIGERATOR WHIRLPOOL KRSC503ES00 "Due to broken wheels, I instaled new cover shelf for proper op."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 food freezing adj temp cont ckd working ok
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 freezer gsaket at r. top was open warm it up now gasket is close.
Chris Z.
WASHER WHIRLPOOL CAE2745FQ0 bolt is missing; ordrng 1 W10772621 (screw)
Larry G.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 freezer door gasket not sealing properly ice built up blocking air flow. Fitted gasket to frame with heat gun tested ok no more air leaks well on site.
Sarkis M.
RANGE WHIRLPOOL WFG315SOES1 oven not turning on adj egnitr ckd working ok
Ramon H.
WASHER WHIRLPOOL WTW7000DW0 cx needs water valve; ordrng 1 W11220230 (valve) and 1 W11173597 (water valve)
Jaime G.
WASHER MAYTAG MVWC465HW2 found washers drain hose connected lowadviced customer they need to bring hose to a higher pipe
Oriale P.
DISHWASHER MAYTAG MDB4949SHZ0 "hot water takes long time to get hot or warm advised cust to check plumbing as this can cause poor cleaning issues, ran test working ok."
Sarkis M.
DISHWASHER WHIRLPOOL WDT710PAYM4 need heter and desp ; ordrng 1 W10518394 (heter)
Rose K.
DRYER WHIRLPOOL WED6620HW0 cust said he keeps tripping the breaker dryer cust needs to have the breaker checked
Francisco J.
RANGE WHIRLPOOL WFG320M0BS3 the range is working properly the glass is not lose customer had a concern with the glass because she could feel it move but its on tight she also had me check for any gas leaks just in case she said there are none no problems found .
Raymond J.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "chk and test refer removed ice from between forks, all test good"
Jaime G.
DRYER MAYTAG MGDB765FW0 found dryer working normal. explained to customer that small loads will stop sooner than expected
Edi C.
DISHWASHER KITCHENAID KDFE204ESS01 found missing striker ordering part for customer; ordrng 1 WPW10544004 (door latch strike)
Chris Z.
DRYER WHIRLPOOL WED7590FW0 replaced bent panel and now unit is complete
Victor B.
WASHER WHIRLPOOL n/a wash plate threats are gone ordered; ordrng 1 W11050804 (cap) and 1 W10752187 (screw) and 1 W10752283 (washplate)
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Due to not heating well, I made adjustment in dispenser fill for liquid Jet Dry also main board has been restting for proper op."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Due to no light in freezer, i made some adjustement in switch take in out and put it back for porper connection all tested out ok"
Francis C.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Complaing refrigerator section not cooling , found open thermistor and broken fan motor , just replaced , also drain were clogged , i clear out and removed all the ice buildup on refrigerator evaporator , now its working ok tested fine , not charging for customer satisfaction .; used 1 W10316760 (thermistor) from stock, ordrd 1 WPW10453428 (fan-scroll) and 1 WPW10235503 (cntrl-elec)"
Enrique M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Freezing in the ref section, adjusted doors and sealed gaps with silicone, tighten door handles."
Jonathan H.
REFRIGERATOR KITCHENAID KSSS42FTX00 unit needs new control board assembly i informed cust the cost of repairs and what is needed and time frame for repairs they will conatct us within 30 days if they choose to do repairs W10801766 - board assembly t4 labor if they contact us within the next 30 days we will credit the 109.95 towards the 674.95 total.
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM7 cx sump motor was loose connected properly...reconnected and tested working good
Rose K.
DISHWASHER WHIRLPOOL WDT780SAEM1 found plastic on the heater
Jaime G.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 found ice maker operating as well as the dispensernoticed a bit of ice at the ice bucket bottom but nothing unusual
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Moisture condensation on center divider mulion about two feet from centyer to bottom, disconnected condenser fan motor for 15 min, tested top is hot but not the bottom, called tech line for resolution, #7726021103"
Francis C.
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Complaint still no making ice , found fz up fill tub againg i call tech line and they want me to replaced the fill tube heater they gave me SR#7725654173; ordrng 1 WPW10347034 (fitting)"
Ramon H.
DISHWASHER KITCHENAID KDPE234GPS0 cx sump motor was stuck un stuck it and recalibtrated tested working good
Edi C.
REFRIGERATOR JENN-AIR JCB2280HES replaced fan run diagnose test all components tested ok to manufactory specifics.
Edi C.
DISHWASHER KITCHENAID KDTE204GPS0 found broken tracks ordering part for customer prefer AM advise dispatch will confirm ETA; ordrng 1 W11259785 (tracks) and 1 W11259786 (tracks)
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found a noisy diffuser had it replacedthis is the third time this piece has been replaced
Chris Z.
REFRIGERATOR KITCHENAID KSSC36QTS03 "cnrtl dies after a second. ordrng 1 W10789107 (cntrl-elec) and 1 W10468939 (contrl-box)"
Chris Z.
OVEN MAYTAG CWG3100AAS replaced broken ignightor that has a crack in it and now unit heats up; used 1 12400035 (IGNITER KIT) from stock
Pablo V.
REFRIGERATOR KITCHENAID KBSN602EPA01 found nowater on the refrigerator run test cycle on the icemaker no water advise customer to have a plumerfor the water conection requestcompleted
Sarkis M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 repair wier was brokn in power box uint ckd working ok 2 yr waranty from costco
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customerc complain is freezer door making noise, replaced freezerc door slides and tested, working fine.."
Oriale P.
WASHER WHIRLPOOL WFW96HEAC0 unit has failed motor control board causing f-6 e-1 error needs part replaced.; ordrng 1 WPW10374126 (motor cntrl)
Chris Z.
MICROWAVE IKEA IBMS1455DS00 unit needs new led as well; ordrng 1 W10770413 (cntrl-elec) and 1 2man
Raymond J.
REFRIGERATOR KITCHENAID KBFS25EWMS3 "tech repaired fzr door seal, all test good"
Pablo V.
WASHER MAYTAG WTW7000DW1 replace latch and control board latch was use from truck stock test all cycle ok request completed; used 1 W10810403 (LATCH) from stock
Chris Z.
DISHWASHER KITCHENAID KDFE204ESS01 adjusted door hinges and now door is able to close proporly
Ramon H.
COOKTOP JENN-AIR JIC4730HS replaced cooktop
Jonathan H.
DISHWASHER KITCHENAID KUDE70FXSS6 6464replaced main board triac on board for water level was bad no furtehr issues all tested ok vip customer if they ever need service again send JH
Pablo V.
COOKTOP JENN-AIR JGD3536GS00 found worng cap on one of the burner customer is goingto install the cap; ordrng 1 W11379294DS (cap)
Jonathan H.
WASHER WHIRLPOOL WFW72HEDW0 unit needs new dispncer assembly ordering disp. setting up appt for this week; ordrng 1 W10575334 (disp.)
Raymond J.
DRYER WHIRLPOOL WGD94HEXL1 "found faughty main control on dryer, cx says will replace"
Enrique M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Not making ice and leaking water, found and repaired water leak at freezer ice maker water valve, compressor suction tube is frosting up, removed some freon and tested."
Ramon H.
WASHER MAYTAG MVWB765FW0 replaced cx gear case recalibrated tested working good......cx paid serviecall last time
Edi C.
RANGE JENN-AIR JGS1450FP0 jen air extended warranty found f2e0 error code replaced controls run diagnose test all componentst tested ok to manufactory specifics.
Francisco J.
WASHER MAYTAG MVWX655DW1 replaced the gearcase to the washer and cam and washplate was also worn out .autho for double labor #mmf7400nl2; ordrd 1 w10902814 (washplate)
Rose K.
WASHER WHIRLPOOL MVWB765FW repaired suspention springs
Sarkis M.
MICROWAVE KITCHENAID KMHC319EBS2 KME1H00FP1 labor dec est need hi volteg transformer & mag
Enrique M.
DISHWASHER WHIRLPOOL WDT720PADW2 "Drops down with too much force , replaced the bushings, pads and spring, ran diagnostics, working fine now."
Victor B.
WASHER WHIRLPOOL WFW9200SQA12 filter was clogg-cleared now drain fine.
Chris Z.
DISHWASHER IKEA IUD8555DX1 tightened nut that holds the floatswitch .. seen evidence of leak coming from swtich
Edi C.
WASHER WHIRLPOOL WTW7500GW2 "Customer compliant not washing ,cleaning cloth : run diagnose test not error codes found , run calibration test machine working as design customer not satisfy with product ."
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 replaced the ignnitor kit the range oven is working properlly again the cx has an authorization he will only be paying for the visit .
Francisco J.
WASHER WHIRLPOOL WTW4616FW2 the water would back up into the waher the drai n hoe was just dropped on the floor therefore it wa not draining properly the washer is also sitting on a plastic bent board so the washer is not balanced explained to customer that the plastic board will not do they have to set it down or on something not bent but solid.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 authorization # s225eq i.n was working at this time customer saying i/m sommetime works sometime not i ckd temp set too llow causing to freeze fill tub adj temp ckd ok
Raymond J.
DISHWASHER KITCHENAID KDTE104ESS3 "tech chk dishwasher and found working fine,all test good heat that cx feels in not coming from dishwasher but from refer"
Edi C.
DISHWASHER WHIRLPOOL KDTM354DSS5 customer complaint not power : found bad controls ordering part for customer; ordrng 1 w10803367 (panel) and 1 W11177740 (control)
Pablo V.
DRYER MAYTAG MED8200FW0 instruc customer how to turn on dryer test all cycles ok request completed
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 door switch brokn; ordrng 2 W11396033 (switch)s
Jonathan H.
OVEN - ELEC KITCHENAID KEBS209BSS00 fan wheel was bent needed to be removed and fixed replaced glass tested unit no furtehr issues with repairs
Robert S.
DRYER WHIRLPOOL WGD5000DW3 Socks stuck in the blower wheel. Removed the socks and tested operation.
Jorge A.
REFRIGERATOR KITCHENAID KBSN602EPA01 "replace door aproved by tech line sr7726019058, need to contact customer to remove the panel in order to replace the door when arrive, need to same helper SD, for this job.; ordrng 1 W10800782 (dor-fip ss) and 1 W10484480 (hinge-door) and 1 WP2316804 (spacer) and 1 WP489282 (screw) and 1 2man-SD (2man-SD) and 1 W10800804 (gasket-fip)"
Victor B.
REFRIGERATOR WHIRLPOOL n/a refrig wables raized leg and showed to male no water from wall valve
Larry G.
RANGE JENN-AIR JGRP536WP00 f8-01. blower fan motor noisy.needs replacement; ordrng 1 WPW10245511 (blower)
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "removed ice from drain pee trap causing build up in freezer section, call completed authorization # s38211 sp w10632338d - special project s38253"
Chris Z.
DRYER WHIRLPOOL WED7000DW2 cleared error codes witch related to a bad L2 connection so i advised to get outlet checked
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Inner Freezer door panel cracked and not sealing correctly door needs to be replaced.; ordrng 1 LW10646225 (dor-fip)
Pablo V.
LAUNDRY CENTER WHIRLPOOL LTG5243DQA run test no problem found with dryer instruc csutomer to have someone to clean vent
Jaime G.
DISHWASHER KITCHENAID KDTE104ESS1 found dishwasher working ok. ran some diagnostics and components passed the test
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "chk and tst fzr, cx compl of fzr making loud noise, test chk fan in freezer, fzr working fine would not dupl any problems all test good"
Robert S.
WASHER WHIRLPOOL WTW4800BQ1 Replaced the weak suspension rods and tested spin cycle.
Jaime G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 found a bad switch ordered part; ordrng 1 W11396033 (switch)
Pablo V.
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 helper completed
Raymond J.
REFRIGERATOR SBS KITCHENAID KSSC42QVS02 replace motor and door chute run test closing ok request completed
Oriale P.
RANGE WHIRLPOOL WFG550S0HZ1 "replaced bad surface ignitor causing issue of not turning on to start, tested working ok."
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 found f03e1 error code customer instruc customer about presure switch test cycle no problem found request completed
Oriale P.
DISHWASHER MAYTAG MDB8959SBS0 found bad main & user display board causing unit to run intermittenly needs both parts replaced; ordrng 1 WPW10475779 (panel-cntl) and 1 W10589069 (cntrl-elec)
Raymond J.
REFRIGERATOR KITCHENAID KRFC302ESS00 "tech found frozen water tube in back, repaired all test good"
Jonathan H.
WASHER MAYTAG MHW5630HC0 replaced all parts tessted unit cust had table remopved so i could pull out unit for service fixed valves call trade partner for double labor - mmlgmmfal2
Pablo V.
WASHER MAYTAG MVWC415EW2 found bad motor control cap and actuator; ordrng 1 W11124822 (control) and 1 W10832724 (motor) and 1 W11395618 (cap) and 1 W10913953 (actuator)
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM found air return full of frost due to moisture excess caused by the thermister keeping the defrost heater longer then normal. removed the frost and reinstalled the thermister
Oriale P.
WASHER MAYTAG MVWB766FW0 "removed paints from underneath agitator, replaced part, tested working ok."
Jonathan H.
FREEZER WHIRLPOOL WRF736SDAM14 noise was comming from compressor i pulled out unit and the suction line was vibrating against
Jorge A.
DISHWASHER KITCHENAID KDTE304GPS0 "Due to leak at the bottom of the unit, I found no leak but adjusted the gasket in the door for better close and all tested out ok."
Robert S.
REFRIGERATOR KITCHENAID KRFF302ESS01 System was bvoid of refrigerant. Replaced the evaporator coil and filter drier. Added a low side valve evacuated and recharged the system.
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 found evap to have partial frost pattern only on top 2 coils.. must have restriction in evaporator needs sealed system tech; ordrng 1 WPW10313899 (evaporator) and 1 W11209866 (compressor) and 1 WPW10346415 (condenser) and 1 sealedsystemtech
Edi C.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 wmfa500dpl1customercomplaint not cooling : compressor and temps working correctly call whirpool for customer for authorization all components tested ok to manufactory specifics.
Oriale P.
WASHER WHIRLPOOL WTW8000BW0 "replaced bad water valve leaking into tub when not using, ran test working ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Replaced the evaporator fan motor and removed all ice.
Jorge A.
WASHER WHIRLPOOL MHW8200FW0 "diue to leak , i found clogged in dispenser side, I adviced customer to not use pounch detergent in dispenser side only in the TuB, for dispenser only use liqyuid detergent."
Sarkis M.
REFRIGERATOR KITCHENAID KBSD602ESS01 unit ckd working normaltemp frezzer 0 refg38
Jaime G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found food freezing again in the fresh food area due to a warpped wall just around the diffuserthis is a deffect. i have called tech. support and they suggested me to use perma gum which i did it works for a while then it comes backcalled tech. line again today and spoke to BRUCEand reported it because customer is demanding unit being exchanged BRUCE said he can not do it customer will have to call. CUSTOMER SERVICE
Oriale P.
FREEZER KITCHENAID KRMF706ESS01 "removed ice build up from bottom freezer blocking air vents, caussed by gap in door gasket aloowing warm air to get inside, made repair to gasket to seal properly, also made adjustment to door switch causing ice maker to not work properly, working ok."
Chris Z.
DRYER WHIRLPOOL WGD5620HW0 unit had broken ignightor and so i replaced and now unit heat; used 1 279311 (IGNITOR) from stock
Edi C.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 replaced door for customer all tested ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF32SMBM00 ice maker fill tub was frozn cleaned ckd workig ok po#4700843043 irvine company out foo waranty
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "9/23/19 10:10: DS there 9/23 MON, 9:20 to 10:07, the unit is cooling. the frostiing issue is due to the customer leaving the door open to long unit ckd working noral"
Sarkis M.
RANGE JENN-AIR JDRP548HL00 in front the metal peice where the nobs are are lose repair panle ckd ok
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced ice maker and fill tested .. no leaks
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the door switch and the lamp.
Rose K.
WASHER MAYTAG MHW8200FW0 replaced dispensor sensor and expantion board
Jorge A.
DISHWASHER AMANA ADB1500AWS3 "Due to broken latch kit, I replaced new latch kit for proepr fucntion."
Jonathan H.
DISHWASHER WHIRLPOOL ADB1400AGS1 "arrived and checked error codes, no codes but the tabs for install was pushed in a way where the door couldnt lock but that was fixed. customer was very upset that the unit had water inside the unit we fixed drain no further issues with water inside teh tub all etsted ok"
Ramon H.
WASHER WHIRLPOOL n/a cx had overload error and adding more water to washer causing main control to not work properly recalibrated and tested working good
Larry G.
REFRIGERATOR MAYTAG MFI2269VEW1 kicking off on overload..replaced start device and tested for compressor start up.; used 1 8201786 (START-DEV) from stock
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Replaced the main control board and tested trhough diagnostics.
Victor B.
REFRIGERATOR MAYTAG MFI2269FRZ03 "i couldn't find any leak, i put water at drip pan no leaks run water no leaks either."
Victor B.
REFRIGERATOR KITCHENAID KSRK25FVWH02 draoin line clogg-cleared now drain fine
Oriale P.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "removed ice blocking air returns in freezer section, made adjustment to bottom door with air gap causing ice build up issue, completed call"
Oriale P.
WASHER MAYTAG MVWC565FW1 "found cust drain pipe with no air gap causing slow drain & error codes, advised cust to get plumber to repair drain, recalibrated washer in diagnostics working ok."
Victor B.
WASHER WHIRLPOOL WTW4855HW1 agitator is completely loose ordered; ordrng 1 W11223765 (screw) and 1 W10836692 (agitator) and 1 W10680215 (washplate) and 1 W10793634 (dispenser)
Jonathan H.
WASHER MAYTAG MVWB835DW4 "F0E3F2E1stuck ui and overload error ocdeo, checked the basket no friction motor works, the agitation cycle is making grinding sound fixed it from diagnostics got the motor to enage for agitation no furtehr issuers"
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Due to not cooling in fresh food section, i repplaced new sensor for defrost isuue , I defrosted a lot of ice; used 1 WPW10384183 (THERMISTOR) from stock"
Sarkis M.
FREEZER WHIRLPOOL KSSC42KS00 clean condenser coil ckd ok and des door was off reconekt ckd working ok
Jonathan H.
RANGE WHIRLPOOL WFC150M0EW3 UNIT NOT GIVING DISPLAY CHECKED POWER THE TERMINAL BLOCK HAS CROSSED WIRING FIXED HARNESS AND TESTED UNIT NO FURTEHR ISSUES ALL TESTED OK 120 VOLTS NOT GETTING TO MAIN BOARD RAN AND UNIT HEATS ALL TESTED OK
Oriale P.
DRYER MAYTAG MGDC465HW0 "found door latch bent & not closing properly, adjusted door latch & added grease to open & close easy, tested working ok."
Ramon H.
WASHER WHIRLPOOL WTW8500DC5 cx had loud noise coming frm rotor removed rotor and securly tighten recalibrated tested working good
Rose K.
COOKTOP AMANA ACR4303MFW3 bunners working normal told cust that the thermostat was put into the bunners thay must use lids when cooking on cooktop
Oriale P.
DISHWASHER KITCHENAID KDFE104DBL2 "ran thru test & started cycle working was unable verify complant found control lock on, removed lock working ok."
Raymond J.
OVEN KITCHENAID KODE507EBS02 tech found wall oven reading f6e6 needs appl manger; ordrng 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec) and 1 W10916763 (swtch-memb)
Ramon H.
REFRIGERATOR WHIRLPOOL GSC25C4EYY03 cx needs dsamper; ordrng 1 W10572852 (difuser)
Jonathan H.
DISHWASHER KITCHENAID KUDP01ILWH1 unit hasleakin the valve cust wants to get new unit WP8531669 - valve t3 she paid via cc for
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Refrigerator door gasket torn.; ordrng 1 W11030683 (gasket) and 1 WP2315539 (motor-evap) and 1 W11025414 (track)
Jorge A.
REFRIGERATOR KITCHENAID KSSS42FMX00 "Due to fan fail not working , i order new fan codenser; ordrng 1 W10181323 (motor,fan)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Not cooling in the refrigerator compartment, replaced damper and control.."
Raymond J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 tech found door still not sealing7726013691; ordrng 1 LW10599407 (dor-fip) and 1 W10614946 (harns-wire) and 1 WP2254360 (gasket) and 1 WPW10305175 (cover) and 1 W11126274 (air-tower) and 1 WP2163777 (blade-fan)
Jonathan H.
RANGE WHIRLPOOL MVWC565FW1 MMEU1MENL2 AUTHO FOR DOUBLE LABOR CUSTOMER VERY VERY UPSET THE SCREW IS STRIPPED WE BROKE 2 SHAFTS TRYING TO GET THE BOLT OUT 2 TRIPS TO LOWES STILL NEEDS PARST ORDERING PARST CUST WILL BE SET UP FOR FRIDYA; ordrng 4 W10752187 (BOLT)s and 1 W11161960 (AGITATOR)
Francis C.
DISHWASHER WHIRLPOOL WDF760SADM2 "Complaint not disolving the detergent , found bad pum and motor , replaced now its ok tested fine , customer satisfaction"
Chris Z.
WASHER MAYTAG MFW9700SQ0 replaced bellow that was leaking
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "replaced fan blade & added siliconeto top & bottom door seals with gap causing moisture in ff section, per service pointer W10916291A completed call; used 1 W10916494 (BLADE-FAN) from stock"
Chris Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 gasket just needed to be reshapened.. so i heated it back to shape ..
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 retured ice up...gap in left bottom of rc door. adjust gasket and will left defrost with doors open for 24hrs.; ordrng 1 W10803530ds (bin-cntlvr)
Ramon H.
REFRIGERATOR WHIRLPOOL KRBL109ESS00 "cx had frozen evap caused by bad thermistor replaced thermistor and drain hose; used 1 W10619951 (DRAIN TUBE), and 1 W10316760 (THERMISTOR) from stock"
Robert S.
REFRIGERATOR MAYTAG MFI2569YEM2 Refrigerator not operating all eights in display ordering the main board and refrigerator door gaskets.; ordrng 1 WPW10312695 (control elec) and 2 W10830055 (gasket-fip)s
Robert S.
DRYER MAYTAG MGDB835DW4 Replaced the motor and the blower wheel.
Larry G.
WASHER MAYTAG MHW5500FW1 replaced efective user interface and tested for correct operation of console buttons.
Ramon H.
OVEN - GAS WHIRLPOOL WFG505MOBS3 cx oven ignitor was loose screw was tighten and tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 cx icemaker arm was stuck took apart and fixed arm tested working good
Oriale P.
DISHWASHER WHIRLPOOL KDTM354DSS5 "replaced broken rails on top basket & adjuster, ran test working ok. parts covered under ext warranty 5 yrs"
Larry G.
DRYER MAYTAG MGDC465HW0 checked for correct cycling temperature. also for correct air flow out of dryer with vent off.will need to have vent cleaned.
Jonathan H.
DISHWASHER WHIRLPOOL WDF130PAHW0 DEFECTIVE CONTROL BOARD BLOWN RESISTER TESTED UNIT NO FURTHER ISSUES AFTER REPLACING THE BOARD FILLS WASHES AND DRAINS
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Not coolling, found ice build up around fan motor and drain, removed all frost and adjustedc freezer door."
Oriale P.
DRYER ROPER RGD4516FW0 found bad motor drive needs part replaced; ordrng 1 279827 (motor!dryer) and 1 WP694089 (blower wheel)
Pablo V.
COOKTOP-GAS WHIRLPOOL KGCU467VSS02 run test cooktop all burner working ok request completed
Jonathan H.
FREEZER WHIRLPOOL WRX735SDHW01 "SWEATING ALONG THE ICE CHUTE ACCORDING TO CUST, TEHY DONT HAVE WATER OR ICE CONNECTED TO WATER SO ITS NOT A WATER LEAK I INFORMED THIS COULD BE CONDENSATION ALONG THE INSIDE DOOR CHUTE BUT FROM WHERE IT WAS HAPPENING IT LOOKS LIKE IT COULD BE A DOOR REPLACMENT THATS NEEDED, CUSTOMER IS VERY CONCERNED SHE DOSNT WANT A DOOR REPLACMENT, I INFORMED THEM TO CONTINUE USING IT FOR TEH TIME BEING AND IF IT HAPPENS AGAIN SHE CAN STILL CONTACT WHERE THEY GOT IT FROM AS PER THE REP SHE SPOKE WITH IN REGARDS TO RETURNING IF THATS WHAT TEHY DECIDE TO DO. ALL ELSE IS FINE AS OF NOW NO LEAKS TODAY THEY WILL TAKE PICS IF IT HAPPENS AGAIN"
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 ice dropplet all over under side of freezer shelfs. ice was leaking from ice container through door shute. wasnt making ice. they turned off ice maker..rc side lights not working.; ordrng 3 W10908166 (module)s and 1 W10804160 (cntrl-elec) and 1 W10822606 (motor)
Chris Z.
DISHWASHER JENN-AIR JDB8700AWS3 unit needs new drain; ordrng 1 WPW10531320 (drain pump)
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Due to air in the system, Adviced to customer to check the water pression goes to the hpouse, i adjusted the water filter for now all is fine."
Robert S.
WASHER MAYTAG MHWE200XW00 Replaced the drain pump and tested for leaks.
Jonathan H.
OVEN KITCHENAID KEBC107KSS03 "unitneeded thermostat fixed they used selfclean and it blew the fuse, removed theunitfrom tehwall testedunit no further issues all testedfine afterreset,heating like normal waited for fan to turn on no issues"
Pablo V.
OVEN JENN-AIR JJW2827DS01 helper completed
Enrique M.
FREEZER WHIRLPOOL WRX986SIHZ00 "Noisy, found evaporator fan motor making noise, removed and reinstalled plasic bracket holding the motor and the noise styopped.."
Chris Z.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 reshapped FF gasket.. it had a huge air gap in the bottom corner..
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS00 f.f. evap. ice up ordered parts; ordrng 1 W11089931 (panel-ui) and 1 W10807590 (cntrl-elec) and 1 WPW10277799 (harns-wire)
Jaime G.
REFRIGERATOR JENN-AIR JBR2088HES3 found fridge not cooling due to a leak.another company was there before and tapped on the sealed system adding freon
Robert S.
DRYER MAYTAG MGDB765FW0 Gas was turned off to the dryer. Gas turned back on and is working properly.
Chris Z.
WASHER WHIRLPOOL WFW6620HC0 leaking from hose due to it not having an oring inside..
Pablo V.
OVEN KITCHENAID KODC304ESS01 run test tempon lower and upper oven all teso ok instruc customer not to place foil on the grill test tempok requestcompleted
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced cracked fill tube and tested for water fill. unit checked ok. no leaks.
Chris Z.
DISHWASHER WHIRLPOOL WDF320PADW0 warrenty denied replacing the racks.. just closing out call
Enrique M.
DISHWASHER KITCHENAID KDFE304DSS0 "Water leaking on floor from sump and motor, replaced thec sump and upper rack rails, per sticky note"
Chris Z.
REFRIGERATOR JENN-AIR JFFCC72EFP00 unit has intermittant fantom water dispensing..; ordrng 1 W11086558 (panel-ui) and 2 W11087492 (switch)s and 1 W10704135 (harns-wire)
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced main board and thermistor and de-iced ff evap
Victor B.
DRYER MAYTAG MGDB765FW0 "F2E1User Interface (UI) Indicates a stuck button (depressed for over 20 seconds). Stuck Button, main board not giving power to heater.-ordered; ordrng 1 W11089308 (cntrl-elec) and 1 W11089305 (console) and 1 W10907916 (harns-wire)"
Rose K.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 replaced compressor and orian board
Ramon H.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 cx had evap freezing over defrosted and tested bi metal working ok
Chris Z.
WASHER MAYTAG MVWB765FW3 tested unit no sounds out of the ordinary normal clutch sounds.. advised cx there is a pop when the clutch actuates and not to worry on that.. i tightened up the agitator
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 freezer door not closing all the way itself-ordered; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Sound insulation damper plastic sticking out enough to intefere with the condenser fan blade. repositioned the sound damper so as to clear the fan blade.
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Not cold enogh in thec fridge section, found fan motor not spinning at full speed, replaced the evaporator fan motor and tested air flow."
Francis C.
REFRIGERATOR FS WHIRLPOOL WRT518SZFM00 "Complaing freezing all food on refrigerator section ,ordering control electronic and thermistor refrigerator to resolve this situation , floor been damaged when they moved the refrigerator , i took some pictures .; ordrng 1 W11179226 (control elect) and 1 W10316760 (thermistor kit) and 1 WPW10384183 (thermistor) and 1 W10916494 (blade-fan) and 2 WP487576 (washer)s"
Francis C.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Complaint , freezen all food on refrigerator section , also ffc temperature were at -14 f , ordering display control and main control electronic; ordrng 1 W11089236 (CONTROL ELECT) and 1 W11130216 (CONTROL ELECT) and 1 W10316760 (THERMISTOR)"
Ramon H.
COOKTOP WHIRLPOOL WFE320M0ES1 replaced switch tested working good
Raymond J.
REFRIGERATOR KITCHENAID KSSC36QMS01 "tech found built in refer blinking and control beeping,with no display cx wants to consider and get back to us"
Pablo V.
WASHER WHIRLPOOL MHW3505FW found bad switch replace test ok reaqurest completed auth # MMETIMENL2
Victor B.
WASHER MAYTAG MVWC565FW1 "no error codegetting good water flow, showed and explained to girl how machine works."
Jorge A.
REFRIGERATOR KITCHENAID KBFN402EPA01 "Due to making ice with no stop, I re installed the cover stopper for better function all ytested out ok"
Jaime G.
LAUNDRY CENTER WHIRLPOOL WGTLV27HW0 found a bad lid switch assemly ordered parts; ordrng 1 W11176112 (latch)
Robert S.
WASHER MAYTAG MVWC300XW0 Machine will fill and pause slowly but will not agitates and begins to pump out the water with wash light lit solid.; ordrng 1 W10438123 (cntrl-elec) and 1 WPW10006355 (actuator)
Jorge A.
DISHWASHER KITCHENAID KDTE334GPS0 "Due to dent in front panel and also dent in lower cover, customer wants replacement due to unit is new and not even installed yet."
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Due to not fillingwater, I reset the main board and made calibration for prpoer function; used 2 WPW10221048 (SPACER) from stock"
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 replaced the lid lock called for extra labor autho replaced part and tested unit no further issues wme0200nl2
Victor B.
DISHWASHER KITCHENAID KDPE234GPS0 dishwasher was crooled-staritened now close fine.
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 found bottom drawersand its top glass in sticking out enough for the door not to close had them reinstalled door closes ok now
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Return duct is foamed in from the factory. Removed the foam from the return duct and restored air flow to the refrigerator section.
Larry G.
WASHER MAYTAG MVWC465HW2 noise when in spin. possibly low water in basket and gearcase noise. ordered basket and gearcase.; ordrng 1 W11172199 (basket) and 1 W11035747 (gearcase)
Edi C.
DISHWASHER WHIRLPOOL MDB8600AWW customer complaint shutting off : display work intrermitent shutting off not respoindg getting voltage check part is discontinued assurant will contact custome rwith resolution
Enrique M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Not cooling, found unit not defrosting, ordering defrost control and thermistor, part not local wants asap; ordrng 1 W11362145 (control adc) and 1 WPW10384183 (thermistor)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 replaced thermister and also fixed the damper motor it wasnt opening or closing all else tested fine no further issues
Edi C.
DISHWASHER KITCHENAID KUDS01FLSS3 Customer complaint no power : found burn out controls took pics part 8534963 discontinued assurance will contact customer
Victor B.
RANGE-GAS WHIRLPOOL RBS305PRS00 broken glaass door-ordered; ordrng 1 WP8303314 (glass-door)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 ice bin was sat correctly causing the auger coupleter to slip on the bin coupler
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 door has a dent in bottom left corner; ordrng 1 LW10771436 (dor-fip)
Chris Z.
MICROWAVE WHIRLPOOL WMH31017HZ0 unit is working fine.. cx just needed to be guided to how to use the preset cooking methods
Robert S.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Checked the refrigerator found freezer temp 10f. Lowered setting to 0f. Ice maker is now making ice and there is ice in the mold. Reset the power to the refrigerator to reboot it.
Jaime G.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 found water dispenser not working at all ordered parts; ordrng 1 W11114721 (cntrl) and 1 W11330487 (user) and 1 W11204892 (separator) and 1 W11222983 (frame)
Ramon H.
FREEZER WHIRLPOOL WRT311FZDB01 cx had condensation built adjusted door gasket tested working good
Chris Z.
REFRIGERATOR KITCHENAID KSSC42QTS03 unit need full sealed system job replaced. . .; ordrng 1 W10841139 (compressor) and 1 2307998 (condenser) and 1 WPW10205101 (evaporator) and 1 sealedsystemtech
Enrique M.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Need to reschedule with master tech Dennis, need locking ring tool..; schdld next appmnt for 10/1 TUE !"
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Due to not cooling, i have to order sealed system, did not collected now but when i comeback, sealed system warranty.; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 W10143759 (drier (service))"
Sarkis M.
RANGE-GAS WHIRLPOOL WFG525SOHS1 right valvewas bandit to the left i adjusted check ok
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 "unit ignitor not conected at terminal for harness, cust was just using the 3 burners, i opened unit and yellow ignitor wire not connected to dsi board fixed harness and ran unit, tested all 4 burners no issues all etsted ok"
Jorge A.
REFRIGERATOR KITCHENAID KBFN506EBS01 "Due to door is closing right, i have to do estimate for the door replacement, for customer, if decide to to do the job need a 2man helper. estimate is for LOWES"
Larry G.
WASHER MAYTAG MVWX655DW0 Unit not starting. Installed main PCB all functions tested good.
Robert S.
DRYER WHIRLPOOL WGD5620HW0 Dryer wont respond to inputs screen is blank.; ordrng 1 W11378949 (cntrl-elec) and 1 W11316370 (cntrl-elec)
Raymond J.
DISHWASHER MAYTAG MDBH949AWW1 "found faughty main control, tech put in dign and nothing; ordrng 1 WPW10285180 (cntrl-elec) and 1 W10810347 (panel-cntl)"
Victor B.
REFRIGERATOR KITCHENAID KRFC300EWH01 "no unusual noise, i did a test is good."
Jaime G.
WASHER MAYTAG MVWB835DW3 found washer working ok. except that the audio alarm was off. turned it on and explained to customer what to do next time
Ramon H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 cx needs water valve and ice maker; ordrng 1 W10865826 (water valve) and 1 W11129435 (dual valve) and 1 W11294907 (icemaker) and 1 W10886939 (icemaker)
Francis C.
REFRIGERATOR KITCHENAID KSSC48QVS05 "Complaint ice maker over flow and wont stop , just replaced the display control and icemaker , now its should be ok i explaint customer need to keep eye on it and call me if they have any situation , using authorization KLTHKLTAPL1."
Sarkis M.
DRYER WHIRLPOOL WGD8620HC0 making rattling and knocking sound unit ckd working normal
Sarkis M.
WASHER WHIRLPOOL WFW862OHC2 soap not leleasing adj soap dispenser
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 unit needs new valves and or a filter housing; ordrng 1 WPW10238100 and 1 WPW10341320 (valve-inlt) and 1 WPW10317261 (tray-drip) and 1 WPW10394053 (housing)
Jorge A.
REFRIGERATOR JENN-AIR JS42SSDUDE01 "Due to air leak in freezer side, i adjusted the freezer door and gasket been heated. all tested out ok"
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 door not closing praplly addj drrl sckd workin ok
Robert S.
OVEN MAGIC CHEF 9122XUB Oven thermostat failing and bringing the oven on. The thermostat is no longer available. Disconnected the gas valve red wire to prevent the oven from coming on randomly.
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 ice build up in freezer possibly from door being left open too long. advised to leave unit unplugged for 24hrs with doors open.
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Due to not cooling , i have to order compressor, evaporator, dryer for proper fix.; ordrng 1 WPW10643261 (evaporator) and 1 W10309988 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Jaime G.
WASHER WHIRLPOOL WFW75HEFW0 installed a new latch assembly then washer worked ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Not cooling, dead unit, found opened thermostat, replaced the cold control and tested, working fine now, problems with coverage, I spoke with NEW LEAF, game me order # so 10287543 and autho #NLAC10094480 ; (created new UIS, deleted prior attachment to UisID 37447), used 1 WPW10583800 (THERMOSTAT) from stock"
Jonathan H.
DRYER WHIRLPOOL WGD5000DW3 unit motor ewas stuck not allowing belt to turn fixed issue iwth belt and pulley motor now working no further issues
Larry G.
WASHER WHIRLPOOL WFW94HEXW0 replaced motor control and tested for correct operation through test cycle. unit is working ok
Jorge A.
REFRIGERATOR KITCHENAID KBFC42FTS08 "# Xtra labor, kmdjz00xpl2,, Due to broken gasket < i need to order 2 gasket for refrigeartor side. AIG WARRANTY.....need SD.; ordrng 2 8201809 (gasket-fip)s and 1 2man (2man SD)"
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADW7 found devri stuck in the pump had it removed unit worked again
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Checked the refrigerator found all temperatures normal at this time and the ice bin is full.
Chris Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 need to replace rails due to the door twisting when opening; ordrng 1 12002497 (gear (left)) and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket) and 2 WP13055901 (slide)s
Larry G.
REFRIGERATOR MAYTAG MFI2507EFZ20 Broken gasket on right door. Installed gasket tested good.
Oriale P.
DRYER ROPER RGD4516FW0 "found loose wire connection to motor drive causing issue of not starting, made repair to harness connector, ran test working ok."
Jorge A.
REFRIGERATOR WHIRLPOOL GSS26C4XXY04 "Due to noisy , i adviced customer to unplugged for 24 hr. for proper function."
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "per customer freeezer evap. get ice upordered main board and f.f. evap. cover w11329116, -S Code: ?S27311; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (main board.)"
Ramon H.
WASHER WHIRLPOOL WTW7000DW1 cx had overload error code recalibrated tested working good
Sarkis M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 installed contro need motor-pump; ordrng 1 W10917114 (pump&motor)
Oriale P.
REFRIGERATOR FD KITCHENAID KFIS27CXMS2 replaced ice maker leaking water at bottom. tested working ok.
Jonathan H.
WASHER MAYTAG MVWX655DW1 "replaced latch but still issues ordering motor and board resetting up appt; ordrng 1 W11116592 (board) and 1 WP353244 (hose) and 1 W10913953 (shift) and 1 W11026785 (motr) and 1 W11395618 (cap), used 1 W11307244 (LATCH) from stock"
Pablo V.
REFRIGERATOR MAYTAG MRT118FFFH01 "RN # 7725998988 customer ask to replace unit manager from homedepot is telling customer that after 3 visit unit need tobe replace customer is going to go back to homedepot call tech support advise to make a bigger gap for the THERMISTOR, REFRIGERATOR can feel the temp and not freeze the refrigerator side"
Ramon H.
DISHWASHER WHIRLPOOL WDST720PADM1 cx had loose connection to water valev and loose drain pump tighten both down and recalibtarted tested working good
Robert S.
RANGE WHIRLPOOL WEGA25H0HZ0 Replaced the main board and user interface. cust still having trouble connecting to the router.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Not cooling, lost all freon, replaced the compressor and evaporator coil, called for extra labor using #WMDIMMDNL2"
Raymond J.
REFRIGERATOR KITCHENAID KRSC503ESS01 tech found some mildew like stains on new flapper that wwas replaced on 5/20 teech called tech line and recommend wiping ice door regularly to keep from forming due to no ac and living by ocean. all test good sr # 7725999459
Pablo V.
WASHER WHIRLPOOL MHW8200FW0 found clogged drain holein bellow /doorboot show customer how they need to clean pun draining ok run test ok rquest completed
Jonathan H.
WASHER WHIRLPOOL WTW7800XW2 replaced parst tested unit no furtehr issues all tested ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced fresh food sectuon ice maker fan motor and damper unit working good completed call
Ramon H.
REFRIGERATOR KITCHENAID KRFF507HPS00 cx has normal compressor noise cx not happy with humming or product
Edi C.
DISHWASHER KITCHENAID KDTE704DSS1 Customer complaint not power : found bad control ordering part for customer recall; ordrng 1 WPW10537425 (panel-cntl) and 1 W10866116 (cntrl-elec)
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "tech found damper inff section not open, due to ice build up. tech removed ice and and all test good"
Sarkis M.
DISHWASHER KITCHENAID KUDE60FXPA3 water going out from air gap clean air gap no more leaking ckd ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 inatalled refg door ckd ok
Edi C.
FREEZER WHIRLPOOL WRT311FZDM01 Customer complaint leaking : found bad fan replaced it all components tested ok
Larry G.
OVEN IKEA IGL730CS0 replaced dsi board and tested for correct opertion of bake and broil. unit working ok
Robert S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Evaporator fan motor is not running. Part is not on the truck.; ordrng 1 WP2315539 (motor-evap)
Jaime G.
WASHER WHIRLPOOL WFW96HEAW0 "found no leak issue at the time. but, found an errorfor"
Jaime G.
OVEN WHIRLPOOL JBS7524BS0 "found oven with the power turned off. one could noticed inside. that, the oven overheated at one point. power was restored, and display was not there. but, somehow oven was still heating upcustomer expressed big concerned and claimed he wants this oven out"
Victor B.
REFRIGERATOR MAYTAG MFF2258FEZ03 "i explained about the moisture button and checked for power to mullium is good,but still not very convince about it."
Chris Z.
DISHWASHER KITCHENAID KUDD03DTSS2 part needed if cx calls back to proceed withh repair WPW10117977 ; ordrng 1 WPW10117977
Jonathan H.
DISHWASHER KITCHENAID KUDT03STSS2 issue with the board assembly reordering bpoard and ui will return when parst arrive cust going out of town; ordrng 1 W10078119 (ui) and 1 WP8531873 (board) and 1 WPW10084141 (board)
Oriale P.
DRYER WHIRLPOOL MGDB765FW "found cust exuast vent pinched causing poor air flow & long dry timee, made adjustment to vent for cust, ran test working ok."
Ramon H.
DRYER WHIRLPOOL MGD9800TQ0 cx needs new motor cx does not wish to proceede at this time
Edi C.
WASHER WHIRLPOOL MVWB765FW3 Customer complaint not responding: found bad main controls ordering part for customer; ordrng 1 W11135391 (panel control) and 1 W11195970 (control) and 1 W10810403 (lid lock assy)
Ramon H.
DRYER MAYTAG MGDB765FW0 cx door switch was loose causing dryer not to start all the time securly tighten screw tested several times working good
Ramon H.
WASHER MAYTAG MVW765FW3 cx had stuck start button took apart mian control and reconnected all connection securly and recalibrated and tested several times working good
Jonathan H.
OVEN WHIRLPOOL WOD77EC7HS01 "replaced the board the appliance managers and the ui as per techine, told cust if this happends again wheere intermittnly the time starst back at 12 and the date changes thgis is going to be a issue with electrical as per techline. if callback have electrican checked volatge and to make sure connection is good at box because the unit hsouldnt be shutting off or powering off intermittnly"
Pablo V.
OVEN WHIRLPOOL WFG320M0BS3 found gas off from the main valve trun on test all burner oven working okrequestcompleted
Edi C.
WASHER MAYTAG MVWB865GW0 ordewing part; ordrng 1 W11135391 (console) and 1 W11162440 (control)
Chris Z.
DRYER WHIRLPOOL WGD5620HW0 unit is stacked but just need to work on dryer; ordrng 1 W10909685 (fuse-thrml) and 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 8/29/19 13:15: TS 9/16/19 14:30: JA same issue unit ckd working notmal inst customer do not put large item close to air air cent it will freeze
Edi C.
LAUNDRY CENTER WHIRLPOOL MGD8630HW helper done
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Customer complaint leaking : found condesation building on botton of drain checked clear temps ok , all components tested ok to manufactory specifics."
Jonathan H.
COOKTOP-GAS JENN-AIR n/a i got modell from the owners manual. replaced parst tested unit no furtehr issues also had to fix the harness for ignitor no furtehr issues
Jonathan H.
RANGE WHIRLPOOL WFG510S0HS1 replaved dented cooktop left old part in unt all tested fione
Ramon H.
DISHWASHER WHIRLPOOL GU1500XTLB2 cx need recalibration on main control and tested working good
Jorge A.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Diue yto fluctuation in Temperature, I made adkustment in return air for proper air circulation alltested ok."
Oriale P.
DRYER WHIRLPOOL NGD4655EW2 "replaced bad gas coils for no heat issue, ran test working ok; used 1 mbwpw10328463 (gas coils) from stock"
Oriale P.
WASHER WHIRLPOOL NTW4516FW3 "removed debris clogging fill hoses causing slow water fill & long wash cycle, ran test in diagnostics, working ok."
Pablo V.
OVEN WHIRLPOOL WFG550S0HZ0 run test advise customer how oven temp worksrun test ok request completed
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS01 CX NEEDS MULLION AND MAIN CONTROL; ordrng 1 W10849525 (rail-mulln) and 1 W11167902 (EVAP COVER) and 1 W11333076 (CONTROL BOARD)
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 light switch failed ordering the switch.; ordrng 1 W11216993 (led lamp) and 1 WP1118894 (switch)
Jaime G.
REFRIGERATOR SBS WHIRLPOOL WRS571CIHZ01 installed the new part fridge ok
Jaime G.
RANGE WHIRLPOOL WEG750H0HZ0 found harness disconnected from main boardreconnected panel worked
Larry G.
DRYER MAYTAG MGDX655DW2 complaint not getting hot enough. vent needed to be adjusted. all functions tested good.
Victor B.
REFRIGERATOR KITCHENAID KRBR102ESS00 repalced compressor that teech RH ordered test good.
Oriale P.
DISHWASHER KITCHENAID KDTM404ESS3 "found stuck motor drive on sump assy, needs part replaced; ordrng 1 W10861526 (pump&motor)"
Robert S.
DRYER-GAS WHIRLPOOL WGD8620HW0 Dryer is dead wil not respond and will not enter diagnostics. units are stacked in a tight spot on wooded floor. Authorization#wmcdwmcal2; ordrng 1 W11321062 (cntrl-elec) and 1 W11308535 (control-elec) and 1 2ndman (2ndman) and 1 W11223753 (badge)
Chris Z.
OVEN KITCHENAID KDRS483VSS03 unit fell out of calibration due to power outage so i recalibrated unit and diald in the 10 degree offset
Robert S.
WASHER WHIRLPOOL WGTLV27HW0 Error code f5 e2 lid lock fault. will need 2 men dryer must be removed to replace the lid latch. Authorization#wmccb00nl2; ordrng 1 W11367652 (cntrl-elec) and 1 W11176112 (latch) and 1 2ndman (2ndman)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 found foam in catch cup blocking the water casuing icebuildup and spilling
Chris Z.
MICROWAVE KITCHENAID KBMS1454BSS0 2nd appliance call.. proceeding with repair quooting 123.21 cover is melting...; ordrng 1 W11087199 (covr-inlet)
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 DISHWASHER does not turn on adj door latch ckd working ok
Jaime G.
WASHER WHIRLPOOL WFW3090GW found over filling ordered water valve and detergent dispenserSTOCK UNITS; ordrng 1 W11044834 (w-valve) and 1 W10580677 (siphon) and 1 W10868280 (dspnsr) and 1 W10868281 (drawer)
Ramon H.
DRYER MAYTAG MEDC465HW0 CX DOOR WAS GETTING STUCK TIGHTEN DOOR CATCH TESTED WORKING GOOD
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 product freezing on top shelf...advised on food storage. temp in freezer at 4 degrees and refer was 36. unit is working ok.
Oriale P.
WASHER MAYTAG MVWB765FW1 "found water leak at fill hose connection to washer, replaced worn gasket to inlet valve, ran test in diagnostics no error codes working ok."
Oriale P.
WASHER WHIRLPOOL WYW4850XQ1 "replaced weak run capacitor, causing error code, ran test in diagnostics, working ok.; used 1 W10804665 (CAPACITOR) from stock"
Victor B.
FREEZER KITCHENAID KRMF706ESS01 "rized 1 leg cause it wable, and explained about the open containers and ice in pakages."
Victor B.
REFRIGERATOR KITCHENAID KRFC704FBS01 KM9V800APL1 fill tube heater broken-replaced
Larry G.
RANGE MAYTAG MER6600FZ0 replaced defective front panel and checked for correct operation. door opening/closing properly.
Edi C.
REFRIGERATOR JENN-AIR JCB2280HES found evaporatoir fan not working ordering part for customer; ordrng 1 WP2169142 (evaporator fan blade) and 1 12002744 (motor-evap)
Ramon H.
WASHER MAYTAG MVWC656FW1 CX START BUTTON WAS GETTING STUCK TOOK APART AND PUT ON MAIN CONTRO SECURLY ESTED WORKING GOOD
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 not draining/water remains was the dishwashe clean drain pump and inst cust rings dishes before put in d/w
Chris Z.
REFRIGERATOR JENN-AIR JF42NXFXDE02 ice maker was missing the arm.. i installed one from magic box
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "found bad drain ,thermistor and broken ice maker replaced part tested air started blowing to rf comparment all tested ok to mmanufactory specifics."
Pablo V.
WASHER WHIRLPOOL WTW7000DW4 run test found sound on gear case advise customer about normal sound request completed
Robert S.
RANGE WHIRLPOOL WFG231LVS0 Electronic range control is completely burned along with the oven harness. There are mice dropping under the cooktop. Called the techline sr#7725980102 safety file #7725971127 and was told to close the ticket.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 refrigerator overloaded and door not closing properly due to loading. The customer does not want to listen to reason. Please do not send tech Sims.
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer no error codes. Washer passes all manual tests and tach test. Ran auto diagnostics and machine passed that also. Ran a recalibration passed with no error codes.
Edi C.
WASHER WHIRLPOOL WFW3090JW0 "customer complaint not working : found bad motor control board replaced it run diagnose test washer tested ok to manufactory specifics , found outlet reserve connected to differernt outlet told customer to fix it ."
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 waiting on part; schdld next appmnt for 10/4 FRI !
Raymond J.
RANGE-GAS KITCHENAID KSGB900ESS3 "tech found oven infested with rats. the rats had chewed into the wiring, and caused a direct short. cx not willing to paySR 8008744698"
Oriale P.
OVEN WHIRLPOOL WFG550S0HZ1 "repaired loose connection for door switch causing light issues, tested working ok."
Francisco J.
DRYER WHIRLPOOL WGD9750WL0 the dryer is working properly now replaced the pullet and belt reference#es94654pl2.0
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 compressor pulling 11A repalced compressor now start cooling.
Francisco J.
WASHER MAYTAG MVWB765FW3 replaced the lid to the washer request completed..
Jaime G.
WASHER WHIRLPOOL WGT4027HW0 found lid switch plug disconnected at rear end.had it reconnected then it worked ok
Larry G.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 ice maker on/off arm out of place. put arm back in switch hole and cycle tested for fill. unit working ok.-verofied on/off switch is working ok.
Jonathan H.
WASHER MAYTAG MVWB765FW3 UNIT NEEDED NEW GEARCASE ASSEMBLY REPLACED ALL PARTS TESTED UNIT NO FURTEHR ISSUES AUTHO - MMD1P00NL2
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint leakiing : found clogg drain clear it run diagnose test all components tested ok to manufactory specifics.
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "setting was 33 and -5deg, i reset 3 & 0 deg. also f.f. doors were uneven raized right door."
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Refrigerator door gasket is not making contact with the cabinet at the bottom right area. Heated the refrigerator door gasket so the door would seal.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "ISSUE WITH THE REF DOOR NOT CLOSING BOTH SIDE TO FRESH FOOD, EBNDCAP FOR THE MEAT CRIPSER NOT ALIGNED SO NOTHING WAS ABLE TO CLOSE PROPERLY, HAD TO PUT THE HUMIDITY SENSOR ON AND FIX CONNECTION TO HEATER BECAUSE OF CONDESANTION, HEATED THE GASKET FIXED DOOR ALIGNMENT ALL TESTED FINE NOW"
Ramon H.
WASHER WHIRLPOOL WTW8000DW5 replaced water valve and recalibrated working good
Jonathan H.
MICROWAVE WHIRLPOOL KMBP100ESS01 NEEDED NEW FUSE REPLACED AND TESTED UNIT NO FURTER ISSUES UNIT POWERS UP AND HEATS; used 1 W10138793 (FUSE) from stock
Jonathan H.
DRYER MAYTAG n/a UNIT WASNT HEATING OPENED UP UNIT FOUND THERMOSTAT STUCK OPOEN TAPPED IT AND RESET IT TESTED UNIT HEATING STARTED NO FURTEHR ISSUES IF CALLBACK ORDER THERMOSTAT AND IGNITOR
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS01 replaced damper tested working good
Jaime G.
WASHER WHIRLPOOL WGT4027HW0 installed a new latch assembly washer works now
Oriale P.
WASHER WHIRLPOOL PAV2300AWW "cust had off balanced loads causing issue, checked suspension & balance ran test with load working ok."
Jorge A.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Due tfrozen in evaporator fresh food side,. I installed new cover evaporatot and display uI, /separatot for air leak. all tested out ok ."
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "f.f. evap.ice up replaced electrical. kit (main board and UI, ) , thermistor and defrosted f.f. evap. also i put it defrost every 8 hrs."
Enrique M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Notcooling, low on freon, replaced tyhe compressor and evaporator coil, recharged system and leak tested, auth #wm8bzm8npl2..."
Jaime G.
DRYER WHIRLPOOL WGD5000DW3 "found a broken igniter and had it replaced. as well as the coils, still no gas. reodered parts; ordrng 1 W10823508 (burner) and 1 W11050897 (t-stat) and 1 WP338906 (sensor), used 1 279311 (IGNITOR) from stock"
Jonathan H.
RANGE WHIRLPOOL n/a will return next week to finish repairs wrong shaft for socket for motor will return.; schdld next appmnt for 10/1 TUE !
Jonathan H.
RANGE WHIRLPOOL WFG550S0HZ1 replaced manifold with the ignbitor and tested uniot it ignited multiple times at 250 300 350 400 no further issues
Chris Z.
WASHER MAYTAG MFW9700SQ0 gasket need to be replaced .. its leaking outthe front; ordrng 1 WP8182119 (bellow)
Pablo V.
REFRIGERATOR KITCHENAID KBFN502ESS01 found bad control board not sensing the correct temp on fre refrigerator customer isgoing to call insuranse for the repair
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 i defrosted drain pan and checked drain tube and its draining perfectly
Chris Z.
DRYER MAYTAG MGD5740TQ0 switch was just stuck some how but now i got it to work proporly i just added greese inside the switch
Ramon H.
WASHER MAYTAG MVWB765FC3 cx had over load error code and clogged valve recalibrated teseted working good
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Due to broken dispenser , i installed new dispenser for proper function."
Oriale P.
DISHWASHER AMANA ADB1400AGW1 "removed object stuck inside drain pump, ran thru test cycle working ok."
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to motor not working , i replaced new pump otor forproper function. all tested out ok"
Oriale P.
DISHWASHER WHIRLPOOL KDTM354DSS5 "found broken rails & basket adjuster needs parts replaced, parts covered under extended waranty.; ordrng 1 WPW10546503 (adjuster) and 1 W11259785 (track) and 1 W11259786 (track)"
Jonathan H.
REFRIGERATOR KITCHENAID KFCP22EXMP1 UNIT NEEDED ICE MAKER AND THE DRAIN TUBE WAS CLOGGED REMOVED THE DRAIN AND INSTALLED NEW DRAIN IN REAR REMOVED SHEET OF ICE AND REMOVED THE DEFECTIVE TIP. ALL ELSE TESTED FINE PAID VIA CC
Jorge A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Due to noisy in compressor compartment , i made adjustment in compressor feet, that all solved the problems."
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 foud detached seal install back inplace test ok request completed
Francisco J.
REFRIGERATOR KITCHENAID KRFC704FSS00 the fridge is working properly the dispensor is locked i unlocked it and checked everything i could there are no problems with this except it was locked.
Jorge A.
WASHER WHIRLPOOL WFW9600TW00 "Due to leak under neat of washer, I have to order ne w pump for proper op.; ordrng 1 280187 (pump-water)"
Pablo V.
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 clean pump run test ok request completed
Sarkis M.
MICROWAVE WHIRLPOOL JMC2430DP01 installed mag & inv need actuator; ordrng 1 461967842541 (actuator)
Chris Z.
REFRIGERATOR JENN-AIR JS48PPDUDE01 fixed LED and also fixed a bent swivle on door hinge causing noise
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 refg door not closing praprly adj ckd working ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Frost in freezer, too colld in the fridge, cleaned frost, adjusted door."
Pablo V.
REFRIGERATOR JENN-AIR JFFCC72EFS00 replace icemaker and control run tesst ok request completed
Francisco J.
WASHER WHIRLPOOL WTW5000DW2 replaced the transmission it wa leaking oil on the floor and not agitation request completed got autho for double labor #wmd1cmdnl2
Pablo V.
LAUNDRY CENTER WHIRLPOOL MGDZ600TK1 found detached vent hose customer is going to remove a panel that cover the fill and drain hose in orderto move unit out and concet back in place
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "f.f. evap. not defrosthing,; ordrng 1 W11340158 (UI) and 1 W11172798 (cntrl-elec) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "No ilumination, rerplaced the led in the freezer, leds on ref sectioln ok, instructed the can also fail, do not replace for now.; used 1 WPW10515057 (LIGHT) from stock"
Ramon H.
LAUNDRY CENTER WHIRLPOOL MVWB865GC0 replaced hose and washplate tested working good
Francisco J.
FREEZER KITCHENAID KFIS27CXMS5 helper completed
Chris Z.
DRYER MAYTAG MGD6630HW0 installed magic box thermistor and now unit doesnt give error codes
Chris Z.
MICROWAVE WHIRLPOOL KMHS120EWH6 door had broekn peices on it need to reorder; ordrng 1 W10893433 (door/mw)
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 tech put dishwasher through test cycle and could not ver any code. htr is working properly. all test good
Robert S.
WASHER MAYTAG MHWE200XW00 drain pump not running only humming with water standing in the basket.; ordrng 1 WPW10730972 (pump-water) and 1 WPW10525364 (cntrl-elec)
Francisco J.
REFRIGERATOR WHIRLPOOL KBFS20ECMS00 checked the temperatures and its cooling properly fresh food section 38 and freezer 4 degrees i checked to see if its making ice and it is i also checked that there was water in the icemaker there is ..the fridge is working no over temp alarm nothing unusual .
Edi C.
DRYER WHIRLPOOL WED97HEXL0 found bad housing not letting lint trap go down replaced it run diagnose test all components tested ok to manufactory specifics.
Jonathan H.
DRYER WHIRLPOOL WED4815EW1 "UNIT HEATS UP BUT THE RECEPTCLE GETS TOO HOT LADY SAID IT GOT HOT AND STARTED SMOKING I CHECKED POWER, UNIT HAS PROPER VOLTAGE BUT AFTER ABOUT 10 MIN THE RECPTCLE GETS HOT THEY MAY NEED ELECTRICAN TO GET THE PROPER GAUGE SIZE WIRING FOR THE 240. NOT STRONG ENOUGH"
Pablo V.
WASHER MAYTAG MHW6630HW0 replace bellow run test ok request completed noleaks
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "found water source being a low pressure fridge its ok. also, water filter needs to be replaced"
Pablo V.
REFRIGERATOR MAYTAG MRT118FFFH01 unable to contac tech support needto call before any repair; schdld next appmnt for 9/30 MON !
Raymond J.
REFRIGERATOR KITCHENAID KRFC302EPA00 hepler complete
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Due to not washing , I made adjustment in control board resetting on/off and ran test mode all tested out fine"
Chris Z.
WASHER MAYTAG MAH5500BW replaced broekn pump and now unit is comlete
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 replaced parts due to the baffle not opening durring test... i tested with new baffle and unit oporates perfectly
Sarkis M.
OVEN WHIRLPOOL WEG515S0FS0 calibrate 25 degress higher vhecked working ok
Oriale P.
REFRIGERATOR MAYTAG MFI2570FEZ06 "ref section was getting too cold & ice build up at bottom freezer, removed ice cleared pee trap, advised cust to turn off ice maker, unit in not connected to water this is causing ff section to get too cold. working ok."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 wong ice maker + brokn installed ice maker ckd working ok; used 1 W10873791 (ICEMAKER) from stock
Francis C.
FREEZER KITCHENAID KBFN502ESS02 "complaint left door wont closing properly , found missing cam plastic from spring braket , ordering part; ordrng 1 WPW10121046 (etension) and 1 WP2307857 (extension) and 2 W10752868 (bracket)s and 2 W11218690 (hinge-door)s and 2 WP2004517 (Spring)s"
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 checked freezer and refer temps. advised on cold air coming from freezer through dampner . advised on food storge on top shelf.
Jaime G.
DRYER MAYTAG MEDB765FC0 found vent system in the building its 90% blocked busisness DRYER WAS OBTAINED AT ARON STORES 09/17/19
Raymond J.
WASHER WHIRLPOOL WFW5620HW0 "found stack washer leaking from back, tech could not determine where leak is coming from, will need to pull washer you.; ordrng 1 W11316256 (valve) and 1 W11316599 (hose) and 1 W11316257 (hose) and 1 W11318755 (drawer) and 1 W11316604 (hose) and 1 2ndtech (2nd tech)"
Victor B.
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 ice dispencer rod not making contact with ice container adjusted now make contact and delivery ice.
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 raised up the door 1/4 of an inch and now unit should be making perfect seal
Chris Z.
DRYER MAYTAG MGDB835DW4 vacumed out a little bit of lint but no issues really couldnt find any burnt wires or anything
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42QVS06 installed ice maker ckd working ok
Robert S.
REFRIGERATOR FD WHIRLPOOL WRF736SDAM13 Replaced the evaporator fan-defrost bimetal harness assembly.
Robert S.
WASHER WHIRLPOOL WTW8000DW5 Machine will not enter diagnostics and will on flash f5. May be main board or lid latch or both. Machine is being used commercially at a motel. warranty is void. estimate declined at this time
Robert S.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 Program code not saved in the programming. Entered the program code and refrigerator started running.
Jorge A.
REFRIGERATOR JENN-AIR JFC2290VEP8 "dUE TO NOT MAKING ICE , i installed new icemaker for proper function all tested out okjfc2290vep8"
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx leaving door ajar causing fresh food evap to freeze over
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to bad icemaker not making ice, the ice tray is off rail need another tray in water dispenser the water is coming warm , unit is brand new jut got home last week ciustomer wants replacement no REPAIR."
Pablo V.
REFRIGERATOR KITCHENAID KRMF706ESS01 found freezer door stuck not able to open instruc customer to disconect and wait until ice melt he is going to call back in case the have a problem open and closing the door request completed
Jorge A.
WASHER MAYTAG MVWP575GW0 "#MMC1500APL1, dUE TO A LOOSE FRONT PANEL, I ORDER SOME PARTS FOR FUTURE APPOITNMENT,* PLEASE SEND LAUNDRY SPECIALIST.*; ordrng 1 W11376161 (lock) and 1 W10866523 (locator)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Frost build up due to drain clogged up, cleared and dfrost drain tube and orderedc drain tube per S38253 code.; ordrng 1 W11190084 (drain tube)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Checked the refrigerator found normal temps at this time and will mail out the ice bin.; ordrng 1 WPW10558423ds (ice container)
Raymond J.
DRYER WHIRLPOOL WGD5620HW1 "cx compl thump noise, tech found felt off drum, repaired and all test good"
Robert S.
WASHER WHIRLPOOL WTW4800BQ1 Worn suspension rods.; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring)
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 cx had clogged valve removed clogg and tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KBSD606ESS01 replced parst tested unit no further issues
Oriale P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "replaced faulty main cntrl board & user display, causing unit to stop mid cycle, ran test in diagnostics, working ok. costco unit 2 yr warranty"
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "dUE TO no power , I reconnected the main plug it was not all the way connected and reset the unit for proper fucntion."
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Checked the refrigerator found open defrost bimetal. Freezer temp 9f refrigerator temp 64f. The door gaskets are all torn. Estimate declined.
Ramon H.
WASHER WHIRLPOOL WFW97HEXW0 cx needs mcu cx does not wish to proceede
Francisco J.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 this is a second problem that the customer is havingi took care of the first problem with my prior viit today i applied silicone to the liner it had a gap; used 1 482338 (sillicone) from stock
Pablo V.
DISHWASHER AMANA ADB1400AGS1 found broken wire replace power cord run test ok requestcompleted
Robert S.
OVEN KITCHENAID KODE507EBS04 Lower oven outer glass is cracking. Allow time for glass clean up.; ordrng 1 W10909944 (glass-door) and 2 W10639067 (hinge-door)s
Jonathan H.
VENTHOOD WHIRLPOOL UXT5536AAS3 replaced motor assembly on my own no further isuses motor working like normal medim high and low
Ramon H.
OVEN WHIRLPOOL WOD51ES4ES00 CX HANDLE WAS LOOSE TOOK DOOR OFF AND TIGHTEN CALLED FOR AUTHO WMC9900XL2
Pablo V.
RANGE WHIRLPOOL WZF34X16DW04 replace control run test ok request completed
Robert S.
WASHER WHIRLPOOL MHW8200FW0 Error code f9 e1 long drain. removed debris from pump and tested operation.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 cx left side door gasket was falling off put back on securly tested working good
Chris Z.
FREEZER MAYTAG WRX988SIBM01 small ammount of frost found on lower right side of fz liner. adjusted door from the right side and raised it and added epoxy to liner to maker better seal... all else is working proporly
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 ice maker fill tube cracked on top of refer at rubber elboe. needs fill tube replaced; ordrng 1 W11232485 (fill tube) and 1 WPW10349187 (valve)
Enrique M.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Slow ice production, filter indicator and water oz indicator not working, ordering main and UI control boards.; ordrng 1 W11224590 (UI) and 1 W11224256 (main pcb)"
Ramon H.
WASHER WHIRLPOOL WTW8500DC REPLACED VALVE AND RECALIBRATED TESTED WORKING GOOD; used 1 W11165546 (VALVE) from stock
Robert S.
REFRIGERATOR MAYTAG MBF2258DEM00 Checked the refrigerator found refrigerator temp in the crisper at 37f and 38f top shelf. Freezer temp 5f and all temperatures are normal.
Jonathan H.
MICROWAVE WHIRLPOOL KCMS1555RSS2 "REPLACED PARTS BUT STILL NEEDS A TURNTABLE MOTOR WHICH WE DIDNT NOTICE FIRST VISIT AND NEEDS MAGNETRON SO STILL BNOT WORKING, INFORMED THE CUSTOMER HERE, THI REPAIR WAS ALREADY PAID FOR IN TOTAL LAST VISIT, THEY WANT REFUND DUE TO MIS DIAGNOSIS WE WILL SEND BACK ON THE CC THAT WAS USED LAST TIME, SENDING INFO TO GUSS REFUND W10859575 - MAG 130WPW10159107 TURNTABLE -.; saved tckt"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 UNIT had voided insulation on the roof of the fresh food side as i push up on the area that has the condesantion condentration i can feel the roof warping. theres not a fix for it i was explaining that to techline they told let cust call cust care for further options. 1800 253 1301 steve from whirlpool - 7725974472
Pablo V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 rised freezer door install seal run test ok request completed
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 called tech line.ice sticking in ice shute at times. some cubes sticking together in ice container.adjust ice maker flow on side of ice maker. was advised for customer to have regulator installed
Raymond J.
REFRIGERATOR KITCHENAID KRMF606ESS01 "found open themistor in ff evap,; ordrng 1 W11087438 (motor-evap)"
Chris Z.
DISHWASHER WHIRLPOOL WDF320PADW0 i just adjusted spring tesion and now unit is okay but racks are rusting.; ordrng 1 W10909088 (dishrack upper) and 4 W10888592 (wheel)s and 1 W11129404 (dishrack)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "replaced faughty door and ice maker, all test good"
Jorge A.
DISHWASHER WHIRLPOOL WDT920SADM2 "Due to leak under neat of diswasher, I isnattle new pump motor and panel for proper function .uthorization # wm06b00tpl1"
Pablo V.
REFRIGERATOR KITCHENAID KRFC300ESS01 foud whell off track installin place test ok request completed
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 cx drum felt was loose put back on correctly tested working good
Jonathan H.
COOKTOP-GAS JENN-AIR n/a wroing part setting up for monday; ordrng 2 74004053s
Jonathan H.
REFRIGERATOR KITCHENAID KRFC302ESS00 unit needed compressor and fan parst as well replaced and tested unit no further issues called trade partner for extra autho KMCZ5MCNL2
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced housing and now ice maker and dispencer works
Robert S.
DRYER MAYTAG MGDB765FW0 Checked the dryer timer on a times dry at 3 minutes and the time was correct.
Ramon H.
DRYER WHIRLPOOL WGD6620HW0 cx not using correct cycles
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Not cooling at all, all freon was lost, replaced the compressor and evaporator coil."
Pablo V.
WASHER WHIRLPOOL GHW9150PW0 replace latch run test door lock aand unlock request completed
Oriale P.
REFRIGERATOR KITCHENAID KRFC604FSS01 "cust water pressure is too high causing issue with dispenser, removed water filter & reinstalled again per service flash, tested working ok. advised cust on high pressure."
Edi C.
WASHER WHIRLPOOL WFW92HEFC0 Customer compalint door not stay close : run diagnose test found error code for door lock and main control board replaced parts re run diagnose test all components tested ok to manufactory specifics.
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "reattached loose drawer panel for top freezer drawer not securing properly, checked temps all working ok."
Chris Z.
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 #4967replaced main cntrl due to service pointer and also advised cx to use a bedding cycle to add more water in the wash
Jaime G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 found ice maker stuck in the middle of the cyclehad it replaced
Jorge A.
REFRIGERATOR WHIRLPOOL KSSC42QVS06 "Due to wTR HOSE IS BROKEN, I installed fitting to correct the leak all tested out ok; used 1 WP230086 (fitting) from stock"
Francis C.
ICE MAKER KITCHENAID KUIS15NNZB0 "Complaint not making enough ice , ordering water valve , recirculation water pum and drain pump , customer need to paid for the part i gave our price as customer satifaction warranty , total she has to paid when i back to complted this job .; ordrng 1 WPW10489122 (pump) and 1 W10881366 (valve) and 1 WPW10489125 (pump)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "replaced faughty compressor, all test good"
Larry G.
WASHER MAYTAG MVWC565FW1 f3-e1----performed service pointer-W11367903 and recalibrated. ran automatic and manual test cycles.removed basket and checked for clogged filter.filter was ok unit is working ok
Jonathan H.
RANGE WHIRLPOOL WFG510S0HS1 replaced spark mod no further issues fixed spark all tested ok; saved tckt
Larry G.
REFRIGERATOR IKEA IX5BBEXDS01 repaired power wire at control board and tested for power up of unit.
Chris Z.
RANGE WHIRLPOOL WFG320M0BW unit is baking fine.. it would have maximum 15 degree teeter from the set temp
Enrique M.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 "Freezing in the refrigerator compartment, replaced the thermostat and advicec on food storage."
Jaime G.
RANGE WHIRLPOOL WFG505M0BS3 installed the burner and the igniter oven ok
Ramon H.
DRYER MAYTAG MGDX655DW2 cx had hard time opening door unistalle latch and reinstalled latch correctly tested working
Ramon H.
WASHER MAYTAG MHW3505FW1 cx had clogg in drain THIS IS A DIFFERANT PROBLEM THEN LAST TIME
Jaime G.
WASHER WHIRLPOOL WFC7500VW2 found washer working ok. no errors stored unit responds to every test. could not put my finger on nothing
Sarkis M.
DRYER WHIRLPOOL MGDB400VQ0 installed belt/pulleu/4 support and clean all the lint ckd working ok
Sarkis M.
FREEZER WESTINGHOUSE WRB322DMBM00 whrlpool refg drain was plugged clean drain ckd working ok
Jonathan H.
DISHWASHER KITCHENAID KUDT03STSS2 "board covered under s code for the main board contacted office to get someone to run cc, no one was available will have office collect balance on same card as per cust last visit use same card."
Larry G.
OVEN WHIRLPOOL WOS51ES4EB01 replaced thermostats and tested for heat operation. unit is heating ok.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to freezing in fresh food side, i installed all these parts for better functioning. all tested out ok"
Jorge A.
WASHER MAYTAG MVWB880BW0 "due to noisy transmission, need to order the transmission assy and tub . and 2 man for helper; ordrng 1 W112527784 (WASHPLATRE) and 1 W10820039 (hub) and 1 W10381078 (outer tub) and 1 WPW10178988 (sensor) and 1 2MAN (2 MAN -R0.)"
Sarkis M.
REFRIGERATOR KITCHENAID KBFC42FTS04 door hinch was off reconekt ckd working ok
Oriale P.
OVEN WHIRLPOOL WFG320M0BS3 "found loose clip for door gasket, reinstalled gasket & secured clip, working ok."
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS3 "replaced part and tested unit no furtehr issues initially there was code for f1e4 microwave relay, fixed harness and tested fine"
Raymond J.
DISHWASHER KITCHENAID KDTE704DSS1 "replaced control and display tech was ordered by prev tech, parts covered under warr per techEC"
Chris Z.
REFRIGERATOR IKEA IX6HHEXDSM01 replaced broekn mullion that had a crack in the hinge part not lettign it opena ll the way casuing it to catch
Oriale P.
WASHER MAYTAG MVWB765FW3 "removed bed sheet from underneath washplate, ran test in diagnostics working ok."
Jonathan H.
VENT HOOD WHIRLPOOL KVUB606DSS3 defective motor assembly i removed unit uninstalled and replaced motor assm. called trade partner for double labor kmct900al2
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to a leak water , i check everywhere in dispenser side ice cube side and found no leak at this moment, adviced to customer to video or take pictur of the leak."
Sarkis M.
REFRIGERATOR KITCHENAID AMV2307PFS1 "installed diffuser orderd tech ts and cusromer pain on 8/13/19 12:12: TS there 8/13 TUE, 11:51 to 12:09, freezer is cold but fridge is staying warm. diffuser is not opening and closing porperly. please order diffuser; ordrng 1 WP2209751 (diffuser)"
Victor B.
DRYER WHIRLPOOL WGD4850HW0 "i disconnected blower hose and showed to female the air is coming hot, vent needs to be clean by cutomer."
Francis C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Training Completed
Ramon H.
RANGE KITCHENAID KSGG700ESS1 cx need spark module board replaced tetsed working good
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replaced fill tube with heater and cycle tested for fill. unit working ok.
Pablo V.
OVEN KITCHENAID KDRS467VSS05 found bad console call tech support verify problem customer is going totake unit back to store RN# 7725973463
Jorge A.
REFRIGERATOR WHIRLPOOL WRF53SWHZ00 "Installed new dryer due to a restriction all tested out ok, charged 5.0 oz of freon; used 2 WP2198677 (FITTING), and 2 WPW10143759 (DRIER) from stock"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Not freezing, compressor will not start, replaced the compressor and recharged, freon leak was not detected."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Cx stated unit was not cooling but I could not fine any problem, is working fine at this time, will come back if problem reccurs."
Oriale P.
DISHWASHER MAYTAG MDB4949SDZ0 "removed small object from chopper blade & wash motor, ran test working ok."
Jonathan H.
WASHER/DRYER COM WHIRLPOOL WGT4027HW0 "CUST CAN A BULKY LOAD ON WASH AND THE INNER AGITATOR RIPPED UP A BLANKET, I INFORMED CUSTOMER HOW TO LOAD IT FOR NEXT TIME, ALSO REHAD TO REMOVE THE AGITATOR AND SPIT THE AGITATOR TO REMOVE THE REST OF THE ARTICLES. REINSTALLED AGITATOR TIGHT AND NO MORE WIGGLE OR PLAY NO FURTEHR ISSUES ALL TESTED OK AFTER"
Sarkis M.
REFRIGERATOR WHIRLPOOL KSRP25FSMS00 return duct was fukk off icereturnand condenser cleaned ckd working ok
Raymond J.
REFRIGERATOR KITCHENAID KBSD608ESS01 "tech found brand new built in refer and found two issues with refer. tech found inverter working intermittly, when tech pulg in unit tech had to wiggle inverteer wire. once compressor powered on it was very noisey and not pumping. tech needs to ord comp and inverter. cx says she will return refer to best by due to it being new and nevered used"
Jaime G.
REFRIGERATOR KITCHENAID KFFS20EYMS01 found that lady finds hard to open the freezer doorfreezer's door rails would have to be replaced E-mail dont work unable to send it to officeTHIS IS THE ESTIMATE
Larry G.
WASHER WHIRLPOOL WFW7590FW0 not pumping water out.cleaned debris from pump and tested for correct operation.unit is working ok
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced dispenser motor and tested for correct operation of ice dispenser
Larry G.
RANGE WHIRLPOOL WFG505M0BW2 replacewd defective board and verified that light is working correctly.
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 chk and test refer. tech could not make refer duplicate problem. all test good
Larry G.
WASHER MAYTAG MVWX655DW1 ran through manual and automatic test cycle for correct component operation. recalibrated and advised on cycle selection.unit is working ok.
Jaime G.
WASHER WHIRLPOOL n/a assisted tech AM
Jaime G.
WASHER WHIRLPOOL WFW3090GW2 found the electronic water control flashing back and forth pushed open and washer went through the self test no noise nothing wrong with unit
Chris Z.
MICROWAVE KITCHENAID KOCE507ESS07 replaced components related to the inverter error.. now unit heats with no faults and oven tests good
Ramon H.
VENTHOOD WHIRLPOOL KXU8036YSS1 replaced vent sockets and bulbs tested working good called tp for autho # kmbhp00nl2
Enrique M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 "Water leaking on ice maker box and filter head, replaced ice maker, filter head with recervoir and fill tube, leak terste, working fine now..."
Jorge A.
DISHWASHER AMANA ADB1500AWS3 "Due to the broken part is the handle, need to order this part , i called Edwin to get this part #.; ordrng 1 WPW10130695 (latch kit) and 1 wpw10275768 (latch)"
Francis C.
REFRIGERATOR WHIRLPOOL 0 "Found floor being scrach when we pull out the refrigerator , just took a pictures fo the floor damaged and i send it to Laura for review , i call whirpool and unit Missing Model and serial number , they gave me SR#77725845549"
Ramon H.
DRYER AMANA NGD4655EW2 cx door catch fell off reconnected tested working good
Ramon H.
RANGE WHIRLPOOL WFG505M0BS3 replaced spaRK MODULE TESTED WORKING GOOD
Jonathan H.
MICROWAVE IKEA IX6HHEXDSM01 "unit had issue with the hinge when closing the door the unit wasnt turning off the light because the door switches and the hook that holds light together not bending the right way, fixed door also had to fix button, intermittnly wasnt starting, fixed front button to send power from board to mag no furtehr issues"
Jonathan H.
RANGE IKEA WFG525S0HS1 "CHECKED SOLENOID ITS NOT OPENING I CHECKED SPARK IGNITOR IT WAS NOT CONNECTED SO SPARK WASNT IGNITNG GAS, TRACED IT BACK AND FIXED TERMINAL TO IGNITOR ALL TESTED FINE AFTER BAKE AND BROIL AND ALL SURFACE ELEMENTS WORKING"
Pablo V.
OVEN JENN-AIR JGRP548WP02 install back in place front top panel in track test ok request completed
Rose K.
DRYER WHIRLPOOL WED4815EW1 replaced belt and idler pulley; used 1 4392065 (REPAI KIT) from stock
Francis C.
WASHER WHIRLPOOL WGT4027EW0 "Complaing leaking water , found water shut off , just turn back on , i tested unit all component working ok and not water being leaking , charging customer 109.95 and use the PO #4700840072."
Jorge A.
DISHWASHER KITCHENAID KDTE304DSS0 "Due to leak under neat of diswasher, i installed new pump motor for proper leak all tested out ok"
Enrique M.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Not cooling at all, sealed system problem, independent sericer came several times still not working, heat exchanger was cut and replaced on the outside, called tech line part not available not repairable, using 7725965174"
Chris Z.
WASHER WHIRLPOOL WFW97HEDW0 replaced a faulty board that wasnt resonding when asked to do any function
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 UNIT NEEDS NEW MOTOR PARTS WILL RETURN WITH PARTS; ordrng 1 W10890624 (MOTR) and 1 W10913953 (SHIFTER) and 1 W11158830 (CAP)
Larry G.
WASHER MAYTAG MVWX655DW0 unit not starting up. green llight on on board. unplugged and plugged back in. recalibrated and ran automatic test cycle and started cycle.if you turn unit off it will not start back up or go into test cycle. has bad main control..--s code board.; ordrng 1 W10625696 (cntrl-elec)
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found sweating on center mullion after recommended repaire were preformed. tech called tech line and no other recommendations.SR #7725504849
Sarkis M.
OVEN WHIRLPOOL WEG750H0HZ0 installed cntl-elec ckd working ok
Pablo V.
REFRIGERATOR KITCHENAID KRFF707ESS01 replace bad freezer test ok request completed
Sarkis M.
DISHWASHER KITCHENAID KDTM354ESS2 need main board and panel parts cover customer dec labor est
Oriale P.
DRYER WHIRLPOOL WED4850HW0 "replaced bad push to start button, ran test working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Ordering freezer slides and switch; ordrng 1 W11396033 (switch) and 2 WPW10120018 (slide)s
Larry G.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 replaced ice maker and tested for fill. advised low water pressure supply.
Ramon H.
REFRIGERATOR WHIRLPOOL KSSS6MDX05 cx had gap in door formed gap tested working good
Jaime G.
REFRIGERATOR KITCHENAID KFCS22EVBL0 found a leak in the low side. it needs a compressor and an evaporator GAVE THE ESTIMATE
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "tech found seal not formed to cabnet , tech refotmed seal with heat, all test good"
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Will not stop making ice, bail arm came off, reinstalled bail arm, and tested, working fine.."
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42FMS01 need compressor evap and tubing dec est
Larry G.
WASHER WHIRLPOOL WFW94HEXW0 "f01-e02,,,,f1-e9,,,f1-e8,,,f0-e1--no drive motor movement. pump not coming on. f1-e2--found bad motor control.; ordrng 1 WPW10374126 (cntrl-elec)"
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "dUE TO intrmittent console display working, i inatalled new board and console UI for proiper function aLSO RUN TEST ALL FINE."
Robert S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked the refrigerator freezer temp 5f. water was turned to the ice maker. Turned water on and cycled the i/m found no leaks.
Chris Z.
REFRIGERATOR MAYTAG MBL2258XES4 unable to replicate noise even through diagnostic test mode... if call comes back pls send new tech for a second opinion
Oriale P.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 "found ice maker arm bar stuck in the middle not all the way down, made adjustment, working ok now."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer stated unit smells like ammonia from behind, checked drain pan ok, no freon leak was detected, coolikng normal"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced the refigerator door gaskets.
Rose K.
OVEN WHIRLPOOL WOC75EC7HV01 replaced fan motor