Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 4099 customer reviews

Map of Long Beach, CA

Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Map of Los Alamitos, CA

No Service




Review of Paradise Appliance Service

Did not fix the problem ice maker still does not work


Map of Los Angeles, CA




Review of Paradise Appliance Service

A lousey job that still has the same problem.


Map of Garden Grove, CA

Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2




Review of Paradise Appliance Service

Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation


Map of Los Angeles, CA

Good work




Review of Paradise Appliance Service


Map of Long Beach, CA

AWESOME SERVICE




Review of Paradise Appliance Service

DA BEST REPAIRMAN!


Map of Cypress, CA

It was nice to know that Victor knew what he was doing




Review of Paradise Appliance Service

In the past it seems that some of the service people are baffled by what is going on and start trying to blame the situation on what I have done i.e. did you clean your machine. Oh you really have hard water that's the problem. Well I have a filter. That was my answer and then it seemed there were multiply trips back until the problem was solved. This time the problem was solved. Just had to order the part. Then it was fixed. At least that problem was. Now I have another one but I'm calling for the repair service again and I will tell them that I was very happy with Victor and your service.


Map of Los Angeles, CA

H.N.I.C




Review of Paradise Appliance Service

A welcomed Wonder revealed!!!


Map of West Hollywood, CA

Professional service. Scheduling of appointment not so great though.




Review of Paradise Appliance Service

The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.


Map of Hawthorne, CA

( untrustworthy ! ) absolutely the worst service we’ve ever had !




Review of Paradise Appliance Service

Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY


Very thorough, polite and informative




Review of Paradise Appliance Service


BJ




Review of Paradise Appliance Service

Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.


Very attentive service person! GREAT service!




Review of Paradise Appliance Service

Very reliable, appointments are confirmed via email and service was provided on time as promised.


denise




Review of Paradise Appliance Service

he was great!


Great Service




Review of Paradise Appliance Service


Service Tech did awesome job, but part took one month




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer


Tom




Review of Paradise Appliance Service

Very professional


A wonderful person and great service.




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service


Scott




Review of Paradise Appliance Service

Good man


Great service




Review of Paradise Appliance Service

Quick Fix on a Whirlpool warrantied item. No hassles.


Great service!!




Review of Paradise Appliance Service

I was pleased that he was able to repair the machine without pulling the machine out and tearing out my tile floor. He went the extra mile!!


Jaime Garcia provided 100% excellent service.




Review of Paradise Appliance Service

Jaime Garcia provided 100% excellent service.


Great Service




Review of Paradise Appliance Service


Easily diagnosed and resolved problem.




Review of Paradise Appliance Service

Pleased with service.


Great Service with awesome price




Review of Paradise Appliance Service

Fixed my built-in KitchAid microwave. Replaced the broken parts and just fixed what's supposed to be fixed. Another appliance repairing company said the whole thing needed to be taken out of the cabinet. So the price was much higher. I didn't choose them. Paradise fixed the problem with 1/4 price.


Mandarin Orange




Review of Paradise Appliance Service

Excellent service and perfect work.


Great service and polite!




Review of Paradise Appliance Service

The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!


Happy as a Lark




Review of Paradise Appliance Service

Ramon was very sincere and genuine in his approach and explanation of the problem.


Excellent and Friendly Service




Review of Paradise Appliance Service

The repairman arrived on time and was able to quickly identify the problem with my dryer. After he fixed it, he even gave me advice for cleaning my washer! Very friendly service and would definitely recommend.


Great, respectful service




Review of Paradise Appliance Service

Again, great job. Just hope this is the final fix..... Not the fault of company. But of refrigerator. Love fridge, but am really starting to think it's a losing cause. For as many service calls as I've had, I could had a new fridge and it would been less money.


Outstanding service




Review of Paradise Appliance Service

Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.


Prompt, Courteous & Efficient




Review of Paradise Appliance Service

Called first, arrived on time, polite, asked appropriate questions, and took time to fix problem to our satisfaction.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Super knowledgeable and friendly tech




Review of Paradise Appliance Service


Lawrell




Review of Paradise Appliance Service

really good service clean no mess i rate him a A+


Fred




Review of Paradise Appliance Service


Ramon was great




Review of Paradise Appliance Service


Dishwasher successfully repaired




Review of Paradise Appliance Service

My dishwasher was flooding the floor in my kitchen. Luckily I caught it before it ruined everything. The setup of an appointment was well coordinated and communicated by Paradise with call and emails confirming the appointment. The repair tech Enrique called when he was on his way and arrived on schedule. It took him 3 tries to fix the problem and in the end he solved it. He was very nice and easy to talk to and explained what he was doing every step of the way.


Horrible Maytag, good service




Review of Paradise Appliance Service


Excellent Service!




Review of Paradise Appliance Service

Chris, the technician, was knowledgeable and thorough. He was also very pleasant!


Knowledgeable, friendly and helpful service.




Review of Paradise Appliance Service

I would have appreciated this information over the phone when I called as it would have been easily remedied. The person on call did not ask enough questions, nor knew the dishwasher well enough.


Very nice and professional.




Review of Paradise Appliance Service

The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.


Rude Non Service




Review of Paradise Appliance Service

The repair man showed up and took one look under the sink and saw we had a reverse osmosis water system supplying water to the refrigerator. Without checking anything, he declared that the RO system was the problem. I barely got a chance to tell him that the RO system worked fine with our previous refrigerator. By that time he was already out the door and refused to do any trouble shooting. We called another technician and he fixed the problem in an hour. The problem was internal to the refrigerator and was NOT the RO system. I am disappointed that he didn't listen to me and he refused to do any basic trouble shooting. His visit was a colossal waste of time.


Nice personnel




Review of Paradise Appliance Service

Good professional technician.


great service by technician




Review of Paradise Appliance Service

the service technician was above and beyond helpful but the scheduling and ability to request timeframe for appointment are horrible


Whirlpool Washing Machine Repair




Review of Paradise Appliance Service

Excellent, very knowledgeable and professional technician.


Great service, despite the long wait to schedule the service call




Review of Paradise Appliance Service

Ramon was awesome- courteous, knowledgeable and had a great sense of humor!! My only complaint was in the wait time to have a repairmen sent out- it was an entire week.


Excellent Service!




Review of Paradise Appliance Service

I had the most respectful and professional technician at our home. He came in prepared to fix our washer. He was patient and answered all my questions. He also gave me tips on taking the best care of our machines. I’d definitely have him back out for future repairs!


Great Service from Enrique




Review of Paradise Appliance Service

Enrique did a great job. Very professional!


Sánchez




Review of Paradise Appliance Service


Kitchen-Aid Convection Oven




Review of Paradise Appliance Service

The technician, Francisco, arrived within the window the company said he would. He was very friendly and professional. I watched him do the diagnostics. Even though my oven did not act up while he was here, he suggested that I record the noises when they happen so he can hear what I'm talking about. Meanwhile, the diagnostics showed that everything was ok.


Thanks Jonathan!




Review of Paradise Appliance Service


Dixi




Review of Paradise Appliance Service

Edi Carias did such a great job.


Great service




Review of Paradise Appliance Service

Very satisfied


Great service ,




Review of Paradise Appliance Service

Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!


Great Service




Review of Paradise Appliance Service


Service was well below average, very disappointing




Review of Paradise Appliance Service

1. Ramon parked his truck in our single load driveway, blocking access for others 2. Ramon asked to use our step ladder, did he not have one? 3. Ramon asked to use our vaseline, does he not have tools & supplies? 4. Ramon used our kitchen towel without permission and asked for another larger towel, does he not have supplies? 5. Ramon asked to use my hair dryer, his steamer did not work. 6. Ramon did not give us any pricing for new parts, he just assumed new parts were too expensive and we would rather be left with a freezer door that does not line up with the refrigerator door. I would never use Paradise Appliance again and have reported all the issues to Whirlpool.


Great service




Review of Paradise Appliance Service

Great


Not satisfied, I requested a copy of the report from the technical service




Review of Paradise Appliance Service

Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..


Excellent service and honesty




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Service could be better




Review of Paradise Appliance Service

Technician was rude and would not listen to what I was saying about the appliance and insisted that it could not be doing what I said that was wrong with the appliance.


Very super respectful and profesional great knoledg




Review of Paradise Appliance Service


Larry is knowledgeable, professional, and clean




Review of Paradise Appliance Service


Johnny rocks! Great service.




Review of Paradise Appliance Service


Helped Diagnose immediately




Review of Paradise Appliance Service

He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!


Great Customer Service




Review of Paradise Appliance Service

The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.


Customer




Review of Paradise Appliance Service

Regretful


Hawkins




Review of Paradise Appliance Service


Came on time




Review of Paradise Appliance Service

My refrigerator was still under warranty, so the price was perfect: $ 0 It did take a week however, before a technician could come; I would suggest more technicians or more service companies to make the time between the call for service and the day the service is rendered, shorter.


Geoffrey




Review of Paradise Appliance Service

Great Service


Great service




Review of Paradise Appliance Service

Knowledgeable, competent gentleman


punctual, polite and knowledgeable




Review of Paradise Appliance Service


Great Service Techinician!




Review of Paradise Appliance Service

Jon is a great service technician! He is knowledgeable, polite and helpful.


Cruz is best on staff




Review of Paradise Appliance Service

Excellent job


He was Great. Knowledgable, friendly, and fast




Review of Paradise Appliance Service


Great serviceman. Apopointment service not great.




Review of Paradise Appliance Service

The serviceman was excellent. The issue was that I had requested a morning appointment and 3 times they rescheduled it to the afternoon.


Not much help




Review of Paradise Appliance Service


Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.




Review of Paradise Appliance Service


Fair Assessment




Review of Paradise Appliance Service

Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.


Pleasantly surprised!




Review of Paradise Appliance Service

I had been informed by telephone that the service technician would arrive between 6-8 pm, but I was very glad to see the technician around 2:00 pm. I gave no rating for cost/pricing as my work is under warranty.


Great Service! Fast and quick




Review of Paradise Appliance Service


Quick to arrive, quick to repair!




Review of Paradise Appliance Service


Davis




Review of Paradise Appliance Service

Job done very good. I like the way you do


Great service




Review of Paradise Appliance Service

Awesome service


Fridge Repair




Review of Paradise Appliance Service

Enrique was great! Arrived before my appt time after calling to find out if that was ok. Fast and efficient at fixing my fridge. Great experience!


Good service




Review of Paradise Appliance Service

Reasonable prices under the circumstances, very nice serviceman


Thorough and friendly!




Review of Paradise Appliance Service


Sherry Essex




Review of Paradise Appliance Service

Great service


Excellent service




Review of Paradise Appliance Service

Enrique provided excellent service; he was professional, was very knowledgeable about the appliance, and explained the repair and provided tips for appliance care.


X




Review of Paradise Appliance Service


Joyce




Review of Paradise Appliance Service

Great


Freezer Repair




Review of Paradise Appliance Service

Last Friday we had a serviceman come to the house to find out why our ice machine wasn't working. This has been an ongoing problem and the serviceman was able to test and replace it. We now have ice again! He was very professional, informative and polite. I unfortunately can't remember his name but would highly recommend him in the future.


Great employees. The system is broken!!!!




Review of Paradise Appliance Service

Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.


Great Technician




Review of Paradise Appliance Service

Johnny was very good and extremely friendly!


Great service. Great Technician.




Review of Paradise Appliance Service

Rose, was a great technician. Fast, knew what she was doing and very nice.


super wonderful repair person




Review of Paradise Appliance Service


Nancy




Review of Paradise Appliance Service

The service technician was prompt and explained about the services that were needed.


Mary




Review of Paradise Appliance Service


Service call went well only one problem they didn't put the oven flush with the cabinet




Review of Paradise Appliance Service

Oven not mounted flush with the cabinet


Parboti




Review of Paradise Appliance Service


Great technician




Review of Paradise Appliance Service

Ramon was awesome! He took great care of us and made the experience very pleasant!


Great Work fast and efficient




Review of Paradise Appliance Service


The best of the best




Review of Paradise Appliance Service

Rose REALLY knows how to repair ... she's fast, patient and a good "teacher" ... Rose would be a great instructor not only respecting repair but also with "the care and feeding" of customers"


Cimgroup




Review of Paradise Appliance Service

Had to come back for the same washer 7 time. Replace the same part 6times. On the 8th time found the problem


Technician was very polite and informative




Review of Paradise Appliance Service


Jorge was very helpful




Review of Paradise Appliance Service

Jorge was really helpful and worked quickly to diagnose the issue with my dishwasher.


Great




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Technician was very knowaligable


Prompt Service, Fixed Ice Maker issue.




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Fixed the problem and was nice


Good service




Review of Paradise Appliance Service


Above average




Review of Paradise Appliance Service


Dryer repair




Review of Paradise Appliance Service

Mr. Sims was professional, courteous, and focused. My dryer is no longer making the grinding noise it had been. Great job! It took a little insisting to get an afternoon appointment with Paradise.


Noisy Garage Fridge




Review of Paradise Appliance Service

No problem could be found with the appliance. Of course, no noise occurred while Victor was here. His inspection could find no probllem with the compressor nor fan. I was pleased with his friendliness and his knowledge.


Great service




Review of Paradise Appliance Service


Service Review




Review of Paradise Appliance Service

excellent Service, very professional, quick and extremely knowledgeable.


Good Service




Review of Paradise Appliance Service

Prompt, professional, plainspoken. Did a good job.


It works




Review of Paradise Appliance Service

Did great up n running


Susan




Review of Paradise Appliance Service

He was so horrible that I can’t even talk about the experience. I will never allow Paradise Appliance in my home again, never!!


Service




Review of Paradise Appliance Service


Very good service.




Review of Paradise Appliance Service

I really appreciated that he tried and did accommodate my schedule


Great Service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Larry was friendly and got the job done.


Knowledgeable service, excellent people skills




Review of Paradise Appliance Service


PROFESSIONAL




Review of Paradise Appliance Service

They notified me of arrival time both my phone and email, they came when they said, they weere respectful and professional in their behavior, they seemed to know the appliance very well, the price was fair and I would definitely call them again if the occasion arises.


HOLIDAY REVIEW




Review of Paradise Appliance Service

Service was GREAT! Iwa notified several times, different methods, and Tech arrived as scheduled.


Professional and attentive service




Review of Paradise Appliance Service

Johnny was punctual and got the job done efficiently. Not only was he informative, but he was respectful and a true professional. Johnny was a delight to have service our appliance and complete the job to the end.


Great service, however part is discontinued...




Review of Paradise Appliance Service

Ray was great and found the problem on our 2007 Jenn-Air oven, which is a faulty gas valve. What we are unsatisfied with is the fact that Jenn-Air has discontinued the part and so there is nothing that he can do until we can find the part. And then we have to pay for labor again??? I think it is crazy that Jenn-Air would discontinue a part after a short amount of time. Our last oven was from the 1960's and lasted over 50 years. So now we are not sure if we can fix the issue unless a part can be found and we are out over $100 for the labor. I'm really hoping Jenn-Air can help us with this.


Great Service




Review of Paradise Appliance Service

Really nice guy! Helped me out and was on time.


Great service




Review of Paradise Appliance Service

Everything went well


Excellent Service




Review of Paradise Appliance Service

Mr. Preston was friendly, courteous and professional. He fixed our washer in a timely manner and provided an explanation and answers with the washer.


Great service.




Review of Paradise Appliance Service


Gary




Review of Paradise Appliance Service

Great service. Excellent


Great service




Review of Paradise Appliance Service

Fantastic


GREAT SERVICE




Review of Paradise Appliance Service

Very knowledgeable and professional technician, know exactly what the problem is.


Great Service




Review of Paradise Appliance Service


Dishwasher Service




Review of Paradise Appliance Service


Very Professional...Great Service




Review of Paradise Appliance Service

Enrique was fantastic. He knew what he was doing and went the extra mile by explaining to me what happened and how to prevent the problem from happening again.


Awesome service!




Review of Paradise Appliance Service


Great service, prompt




Review of Paradise Appliance Service


reat, professional service




Review of Paradise Appliance Service

the tech was prompt, pleasant, and fixed the problem


good service




Review of Paradise Appliance Service

very happy


Jose




Review of Paradise Appliance Service

Very Good


dryer




Review of Paradise Appliance Service


Bad service




Review of Paradise Appliance Service

I will not recommend Paradise because They always late or They don’t show up to their appointments


refrig out




Review of Paradise Appliance Service


Excellent Service.




Review of Paradise Appliance Service

Very assuring to the client that the problem with refrigerator was solved in one service visit. Excellent service.


Dishwasher




Review of Paradise Appliance Service

Took three trips to finally get the warranty repair completed.


Service




Review of Paradise Appliance Service

Outstanding service provided by the technician and office staff.


Great Service




Review of Paradise Appliance Service

Had a great experience with Paradise Appliance. The technician they sent out (Larry) was experienced and knew what he was doing. Turns out it was a manufacturer's defect, ordered and installed the new part with no problems. I definatley recommend this company!


owner




Review of Paradise Appliance Service


Awesome job




Review of Paradise Appliance Service

Very quick and fast


Great Service, Great Technician




Review of Paradise Appliance Service

This visit by your representative was truly outstanding. He deserves your appreciation for the work he does and his approach to customer satisfaction.


great service




Review of Paradise Appliance Service

He was just excelent


Horrible service + lazy technicians




Review of Paradise Appliance Service

First I was reschedule because the technician said he needed a part he had to order. He made this decision without coming to my home and inspecting my stove. Then, the technician that came said I had to switch my electric panel off and on next time it gets stuck. Really? Who wants to fix their applicance by doing that every time? What happened to the part the technician said he “needed” to replace? Sounds like a bunch of lazy technicians to me. Waste my time taking 2 days off of work - UNPAID!!! So disappointed with your service. Unprofessional to say the least.


Great Service




Review of Paradise Appliance Service

Awesome and fast repair, thank you very much for a pleasant and easy experience.


Ron Lejman




Review of Paradise Appliance Service

Overall a good experience. Doug was knowledgable and experienced.


Great Service and very professional




Review of Paradise Appliance Service

Very good experience.


Paradise Appliance




Review of Paradise Appliance Service

Service Technician was fabuloius.


friendly and polite




Review of Paradise Appliance Service


Good




Review of Paradise Appliance Service

Did a good job


Larry




Review of Paradise Appliance Service

Fix it


Excellent Service




Review of Paradise Appliance Service

Techs were professional and neat. Laid down movers blanket to protect floor. I appreciated that.


Excellent service




Review of Paradise Appliance Service

Jaime was an excellent service provider


Door gasket replacement




Review of Paradise Appliance Service

Servicer arrived on time and completed the job quickly.


great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The tech was courteous, prompt and was able to fix our issue without a follow-up visit.


Great, quick service!




Review of Paradise Appliance Service


Great service and good customer service.




Review of Paradise Appliance Service


Very nice guy




Review of Paradise Appliance Service


Fixed it right




Review of Paradise Appliance Service

Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do


both not working




Review of Paradise Appliance Service

I have no complaints of Paradise Appliance BUT I do have an enormous complaint about Maytag if some one can pass it to Maytag please do. The washer and dryer were delivered May 10, 2018. They are still under warranty. My complaint is that the washer and dryer will not handle a 30"X6' area rug for the bathroom and the dryer takes three rounds to dry on rapid dry, an average load of clothing all light weight. What the heck is that all about? Oh and it will not wash any type of quilt thick or thin in a queen and full size. It will not drain the water. Also the washer only loads not even a third of the inside full of water so your clothes can't even be properly cleaned!!! WHAT IS MAYTAG THINKING???? THIS IS BS!!! If I were strong enough I would take a malet to these machines and toss them over the fence!!! THEY SUCK!!!!!!! I am so disappointed to say the least! DO NOT BUY A MAYTAG ANYTHING!!!! If I could, I would suggest you buy LG appliances. I never had a problem with them. My home warranty would only replace with these stackable machines. Again they suck!!!


Awesome Service




Review of Paradise Appliance Service

Jonathan went out of his way to help us resolve the problem


Great service!




Review of Paradise Appliance Service

Technician that came out was extremely knowledgeable and very polite. He was able to determine the problem with my ice maker and fix it in a timely matter so I could get on with my day.


GREAT SERVICE




Review of Paradise Appliance Service


Professional Service all around




Review of Paradise Appliance Service

My repair tech was very informative to what the problem was, assured me he can handle it and get fixed. Timeline was good, repair tech cleaned up after himself.


Good job




Review of Paradise Appliance Service

Great


Very satisfied with Service




Review of Paradise Appliance Service

Mario was professional, friendly, helpful and knowledgeable. He answered all my questions and went above and beyond. I was also impressed with the friendly customer service reps that called and explained the process. Everything went smoothly and my expectations were exceeded.


“Better late than never” Excellent speedy competent service once he arrived.




Review of Paradise Appliance Service

“Better late than never” Appointment between 2-5 pm. but arrived at 8pm. 💤. Excellent, efficient and speedy service once he arrived.


Quick to arrive, quick to repair!




Review of Paradise Appliance Service


Owner




Review of Paradise Appliance Service


Tara




Review of Paradise Appliance Service

Fantastic service, they went above and beyond to fix the issue we called about, and addressed a few others while on site.


Great service




Review of Paradise Appliance Service


Refrigerator/Freezer Repair




Review of Paradise Appliance Service


Phenomenal service




Review of Paradise Appliance Service

The technician that came out was very knowledgeable, courteous and understanding about my situation. She made an appointment to come back out and did it in the time frame that I needed, she made me a very very happy customer.


Service technician knowledgeable and very informative.




Review of Paradise Appliance Service

I recommend


Ice maker repair




Review of Paradise Appliance Service

Problem not fixed on first appointment


Fast and Good Service




Review of Paradise Appliance Service

I had a great experience with Paradise Appliance. I can't speak to pricing as my IKEA fridge is still under warranty (so I did not pay for the service), but they gave me a window for the arrival time, came, and quickly took care of the problem.


fabulously educational service




Review of Paradise Appliance Service

I greatly appreciate the prompt service and the things Preston told me about the appliance repair so I won't be ignorant about things that can go wrong with it. He was so helpful and really kind and patient with my questions and concerns as well as the photos I took of the work he was doing.


great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Great service very knowledgeable technician.


no




Review of Paradise Appliance Service

the tecks were very professional and courtious.


Fast Service




Review of Paradise Appliance Service

Wish you served on Saturdays


Thanks for listening... and the great service




Review of Paradise Appliance Service

This was the 5th visit for service, 2nd for Chris, but I really am grateful for Chris’ help. I explained the issue and what I thought he could be able to do to resolve my leaking Kitchenaid refrigerator. None of the previous techs took the time nor made the effort to consider these ideas. Chris listened to my ideas and came up with an idea to check and was able to identify a possible solution to the problem. His openness to hear my concerns and his technical skills allowed him to think “outside the box” and find a solution. I really appreciate his effort and am hopeful that he was able to fix the problem the refrigerator was having.


Great service




Review of Paradise Appliance Service

Jeremy was excellent...he was competent,caring and conscientious.


Comments on service




Review of Paradise Appliance Service

I hate that this company cannot give a time range until the night before. Overall decent service but the washer had more noise problems after yesterdays repairs but this mornings visit could not duplicate so I must record the next time it happens or just wait till it breaks again. It is under warranty


Fred’s Review




Review of Paradise Appliance Service

Great on time service


Delayed timer Fixed




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Bob




Review of Paradise Appliance Service

We appreciated Ramon calling and letting us know his approximate arrival time.


Manager




Review of Paradise Appliance Service

Very professional and educated about the product.


great service- very knowledgeable!




Review of Paradise Appliance Service

He was here on time. He was very efficient.


Great Service




Review of Paradise Appliance Service

The water dispenser on my 15-year-old KitchenAid Superba stopped working. I was connected with Paradise through the Whirlpool/KitchenAid Enrique communicated well before my appointment and showed up right on time. He was quick, tidy and solution oriented with a challenging repair and discontinued part. Water dispenser is working now. Pricing was fair. I highly recommend Enrique and Paradise.


Very professional!




Review of Paradise Appliance Service

He was very professional and was able to answer all my questions! Great guy! Thank you very much!


great service




Review of Paradise Appliance Service

highly reccomened


Great




Review of Paradise Appliance Service

Repairman was pleasant, efficient, and quickly diagnosed the problem. Fixed with a minimum of fuss. Thanks!


excellent & totally professional




Review of Paradise Appliance Service

the repair person, mr. larry grimes, was the type of person who made you feel comfortable and confident about him, his knowledge, and his work. i recommend him without qualification and reservation. my experience with paradise appliance was great too. it kept me informed about mr. grimes' arrival, etc. from beginning to end. so far, my experience with paradise has been flawless.


Happy Customer




Review of Paradise Appliance Service

Old school customer from Ramon and his partner.


Great service




Review of Paradise Appliance Service


GREAT SERVICE




Review of Paradise Appliance Service

TECHNICIAN IS VERY PROFESSIONAL WITH A PLEASANT ATTITUDE. KNOW THE PROBLEM AND COMPLETE WITH TIMELY MANNER


Warranty Repair, quick and efficient




Review of Paradise Appliance Service


Quick fix system error code




Review of Paradise Appliance Service

Thank for prompt service


Good Service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service

Very good service. Technician was very knowledgeable.


Robert was great




Review of Paradise Appliance Service

Robert was very friendly and knowledgeable. He was great.


Rachel




Review of Paradise Appliance Service

Great experience!


Dishwasher repair




Review of Paradise Appliance Service


Robert




Review of Paradise Appliance Service


Great Service, will ask for company for any future moproblems with our machines.




Review of Paradise Appliance Service

Edi was awesome, knew exactly what the problem with our machine was. He took care of the problem quickly and efficiently.


Great. Service. Reasonable price




Review of Paradise Appliance Service

Very professional and took care of problem


Gra




Review of Paradise Appliance Service

Great service.


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Ramon Heredia




Review of Paradise Appliance Service


EXCELLENT SERVICE




Review of Paradise Appliance Service

Francis and his assistant provided prompt, accurate and fast service .


fix ice dispener




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Appreciate Jeremy’s customer service and knowledge of dryer.


Great fast service




Review of Paradise Appliance Service

Our tech was polite, honest and fast. If we ever have another issue please send him again


Great service




Review of Paradise Appliance Service


Great professional service




Review of Paradise Appliance Service


Kathleen




Review of Paradise Appliance Service

My service technician was great


Awesome service




Review of Paradise Appliance Service

He was professional and resolved the problem. He was great!


Quick and easy




Review of Paradise Appliance Service


More job and communication training




Review of Paradise Appliance Service

I am under a service contract. It took lo long for a repair person to come to my home for each (3) visit. The problem was not known by repair person which cause additional visits. The first person told me what he thought I wanted to hear and the last person who actual did the repair spoke to me as if I would not understand and it would take too long and he needed to be at another job. I was given a 3 hour window to wait on repair person.


Electric range




Review of Paradise Appliance Service


Wonderful service!




Review of Paradise Appliance Service

Scott was just awesome. He was able to correctly determine the problem with my washing machine and adjust it. He was kind and respectful in every way. This survey is a little late, but I have been ill. I hope Scott gets to see this. Thank you Scott!


Edy




Review of Paradise Appliance Service


Very good service! Fast polite.




Review of Paradise Appliance Service

I really missed using my dishwasher, I am happy that it did not take that long to get it fixed. thanks to the great salesman.


Customer




Review of Paradise Appliance Service

Very Good Service


Very Pleased




Review of Paradise Appliance Service

We’ve had several experiences with Paradaise and we’ve been very impressed with both Jorge and Doug, as well as the efficiency of the office. The plumbers are knowledgeable, pleasant and respectful of our property, such as being very careful with our floor. Highly recommend!


Great Service




Review of Paradise Appliance Service


Good Service In the End




Review of Paradise Appliance Service

We had to open a claim twice before our refrigerator was repaired. The repairman didn't have the greatest attitude, and complained that he could not definitively prove the root cause of the problem (the compressor). He closed the first ticket saying my son cancelled the call (which he did not). The second time around the repairman had to deal with me. He whined a lot but ended up ordering and replacing the refrigerator compressor. The refrigerator is now working perfectly and we can trust it to keep food cold / frozen.


understanding




Review of Paradise Appliance Service

He understands what was needed and how to repair the item. Comes in and is ready to proceed. He is a nonsense guy.


Refer repair




Review of Paradise Appliance Service

Very prompt and effective.


The Right Thing To Do




Review of Paradise Appliance Service

Contaminated ice from maker. Tech made the right call and changed it. Whirlpool 0.


Fantastic Service




Review of Paradise Appliance Service

Chris was helpful and kind and was great, thanks so much! Very pleased with your service!


Excellent Service




Review of Paradise Appliance Service

Sarkis Mossessian was very professional and personable. Extremely pleased with his service.


Excellent service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Awesome professional experience, quick and fast. This is how I like things done!


Did a good job




Review of Paradise Appliance Service

Seems like knows what she's doing


great




Review of Paradise Appliance Service


Excellent service.




Review of Paradise Appliance Service

Excellent service, but price was high for no parts used plus the service-call charge. Arrival and repair was too late - evening rather than daytime.


Very pleasant service call




Review of Paradise Appliance Service

Ray was very forthcoming, answered all my questions patiently and explained the problem at hand and what it will entail to fix it. Overall great service


Jorge did a great job!




Review of Paradise Appliance Service


Great Service and Professionalism




Review of Paradise Appliance Service

Pablo was a Wonderful technician and so helpful!


Great service!




Review of Paradise Appliance Service

Preston was great! Took awhile to get the appointment.


Awesome




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service


Not efficient, but finally fixed.




Review of Paradise Appliance Service

It took 4 appointments (a month total) to get the microwave fixed. Appointment 1: Technician called the morning of appointments to say he needed to order parts (obviously). Rescheduled another week later. Appointment 2: Technician arrived and serviced microwave. It worked when he was here, but stopped working shortly after. Appointment 3: Technician called the morning of appointment to (again) say he needed parts; rescheduled for a week later. Appointment 4: Technician arrived with parts and fixed. Unit is working now. Overall, just not organized.


Great service




Review of Paradise Appliance Service

Very efficient and prompt.


Great service




Review of Paradise Appliance Service

Ray was great . He was professional and very polite. He took care of everything right away.


Great




Review of Paradise Appliance Service

Thank you for taking care of us. The tech was very nice and took go care of the problem.thanks again


Awesome




Review of Paradise Appliance Service

Awesome


Got us up and running right away




Review of Paradise Appliance Service


Professional customer service




Review of Paradise Appliance Service

Excellent customer service


Great service, handled quickly and professionally.




Review of Paradise Appliance Service

Would recommend service to others.