Local Reviews
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Larry G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 checked water supply line and ice maker/water dispenser lines. unable to verify leak.
Jonathan H.
KITCHEN WHIRLPOOL n/a WPW10671942 - sumpDoor seal fine Ran unit no leaks present and last visit no leaks customer very upset. Calling techline. Techline informed me all the possibilities SR-7724483986 rich Ordering multiple parts to fix leak. Customer will contact assurant I'm contacting assurant now as well. If the problem occurs again after this there's no more possibilities and customer care will need to give customer further options. ; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10348269 (drain pump) and 1 WPW10671942 (sump and motor assy)
Francis C.
REFRIGERATOR MAYTAG MFF2558DEH00 helping BZ TRAINING
Sarkis M.
DISHWASHER KITCHENAID KDTE104EWH1 *makes a loud buzzing noise installed motor pump 7 drain pump ckd working ok
Ramon H.
DRYER WHIRLPOOL WED7590FW1 DRYER HAD DEBRI STUCK IN BACK OF DRYER REMOVED NO MORE NOISE
Oriale P.
WASHER MAYTAG MHW3505FW1 "found sand like debris inside hot water inlet valve causing hammering sound when filling, turned down water pressure, advised cust need water filter to reduce sand from coming thru lines, woking ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Upon arrival freezer door left fully open and pantry drawer while still connected to power. Compressor noisey cust stated that back freezer wall was completely iced; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 WPW10276647 (motor-evap)
Raymond J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "cust of refer compressor making loud noise, chk and test refer, temp in fzr reading 0 and refer reading 38, noise level within range, all test good"
Oriale P.
DRYER MAYTAG MGD3500FW0 "reinstalled loose door gasket allowing heat to escape thru front door, ran test working good."
Edi C.
DRYER MAYTAG LDG9206AAE "Customer complaint not heat : found bad radiant sensor orderign part for customer , will think about repair and will call back if cancell service for part ordering; ordrng 1 WP338906 (sensor)"
Jaime G.
REFRIGERATOR JENN-AIR JF42NXFXDW01 assisted tech to do the sealed system
Enrique M.
DISHWASHER KITCHENAID KDTE204GPS0 "Spots and stains on dishes, ran diagnostics for two times and found no problem, customer stated not using rince aid or jet-dry, adviced need to start using it..."
Francis C.
ICE MACHINE KITCHENAID KUIC15POZP2 training YH
Sarkis M.
REFRIGERATOR KITCHENAID KFIV29PCMS0 installed compressor orderd by prv tech ckd working ok cover 5yr
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not freezing, all freon was lost, replaced comprerssor and evaporator coil, called for extra labor usung #kjkev00nl2..."
Francisco J.
DRYER WHIRLPOOL WED7990FW0 f4e4 voltage problem or ccu i can not test can not take it out alone its stacked need help to bring it down its stacked autho#wjkdx00al2; ordrng 1 W11209428 (motor drive) and 1 661570V (belt) and 1 4392067 (dryer repair kit) and 1 W11038309 (cntrl-elec) and 1 2ndman (2ndman)
Jaime G.
ICE MACHINE KITCHENAID KUIX305EWH0 found circulation pump being noiseyordered part; ordrng 1 W10908287 (pump)
Victor B.
REFRIGERATOR KITCHENAID KBSN608ESS01 per customer over the phone to cancel the call for good isend a message to pull it it didn't happen so i clse it.
Robert S.
WASHER WHIRLPOOL WTW7500GC0 No hot or cold water entering the washer. Replaced the inlet water valve and tested operation.
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 "found french doors on refer uneven, ajusted doors and leveled refer. all test good"
Raymond J.
DISHWASHER KITCHENAID KDTM354ESS3 "cust notice dishwasher not drying, tech chk dishwash and found condensation left in dishwasher due to drying aide dispenser not relasing. tech filled dishwasher drying aide dispenser and test, all test good"
Oriale P.
WASHER WHIRLPOOL WTW6700TW2 "found ulwater leaking from bearing causing noise in spin, tighten loose bolt for rotor, unit now spins out cust does not want to repai unit"
Chris Z.
DRYER MAYTAG MGDC300BW0 found a bad thermistor and so i changd it with a magic box part...
Francis C.
WASHER WHIRLPOOL MVWB750WB0 training BZ
Chris Z.
DISHWASHER MAYTAG MDB4949SDH3 unit had a frozen wash motor.. i wiggled and giggled and got it to work. unit is circulating water now
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completed
Raymond J.
WASHER MAYTAG MLG2000AWW "found leaking doo seal on washer combo. clamp had broken off. clamp is avil but not washer bellow, cust will repl"
Pablo V.
WASHER WHIRLPOOL WFW8300SW04 run test instruc customer not overload washer run test cycle okk request completed
Ramon H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 CX NEEDS COMPRESSOR AND EVAP; ordrng 1 W10309988 (compressor) and 1 WP2188822 (evaporator)
Jonathan H.
DISHWASHER WHIRLPOOL WDT730PAHV0 F7e1F4e3F5e1Checked motor. Seized motor fixed Impellar and also found stuck heater on the off position. Fixed relay ran diagnostics and heater now turns on. The dispenser works fine it's opening and closing no issues all tested fine. If callback order board.
Victor B.
REFRIGERATOR KITCHENAID KRFF507EWH01 ff evap. frozen and not blowing good air to ice maker.-replaced
Raymond J.
M/W OVEN COMBO WHIRLPOOL GSC308PJS05 "found display on control reading pf, thch reset braker. all test good"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 REPLACED ICE MAKER AND ADAPTER TESTED WORKING GOOD
Jonathan H.
RANGE WHIRLPOOL JGS9900CDS Unit needs glass and harness and multiple parts for repairs told owner the cost of repairs over phone they I'll try to contact the owners in Hawaii within the next 30 days if they choose to get repairs done they have 30 days to let us know so we can credit the service charge over to the initial diagnosis. WP74011648 igniter harness x2W10235921 glassWp7527p061-60 orifice74011741 orifice Wp7527p086-60 orifice Wp7527p087-60 orifice 74007735 holder74007736 holderWP7505P339-60 holder74011652 holder Wp3368921 screws x8Tier 5
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Unit needed door adjusted the bolt not allowing door to come up or down. Fixed door but also needed to adjust the gasket to allow cold air to stop escaping from door seal. Checked damper motor and found damper stuck closed. Fixed door tested unit no further cooling issues.
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 condenser rattling. adjust and tested for normal sound level.
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "cust says washer making banging noise during spin cycle, possible off balanced loads causing issue, moved washer ran test with load was unable to verify complant."
Oriale P.
DRYER WHIRLPOOL WGD6620HC0 "removed lint from lint duct, advised cust to clear lint screen after every use. was unable to check exuast, installed under house. advised cust to check exuast for good air flow."
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Refrigeratoir not dispensing water or ice. Added foam strip to refrigerator door liner and tested operation.
Edi C.
WASHER WHIRLPOOL WFW94HEXW0 Customer complaiont leaking : run diagnose test no leak info customer could be leaking from drain washer tested ok to manufactory specifics.
Raymond J.
OVEN KITCHENAID KEMS379BBL found cracked cook top; ordrng 1 W10473507 (cooktop) and 1 2ndtech (2nd tech)
Jonathan H.
OVEN KITCHENAID KOSE500ESS04 Unit needs new fuse door locked position from no reset. Stuck in clocked position. Not allowing unit to turn motor off. ; ordrng 1 W11093241 (panl-cntrl) and 1 W11204568 (fuse-thrml)
Jonathan H.
WASHER MAYTAG n/a Unit needs controls unit under warranty. Ordering parts spoke with josh to get part assigned to this call and ordering touchpad ; ordrng 1 W10919546 (console)
Sarkis M.
WASHER WHIRLPOOL WTW4816FW00 need new tub is brokn n/a to sine; ordrng 1 W10371566 (tub)
Robert S.
WASHER MAYTAG MVWX655DW1 gearcase leaking oil. will need an overhaul.; ordrng 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W11162560 (capacitor) and 1 W10721967 (drive pulley)
Pablo V.
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 found error code abouth low water open foucet all the way run test cleeaar error code calibrate unit run test ok
Francisco J.
RANGE WHIRLPOOL WFG320M0BB0 need to order the ignitor for this repair.; ordrng 1 W10918546 (igntr-oven)
Victor B.
REFRIGERATOR KITCHENAID KRFC300ESS01 there was a piece of plastic in the back drain line bolckingb the draining-removed and defrosted the ice.
Sarkis M.
WASHER WHIRLPOOL WFW75HEFW0 i was helper
Jorge A.
REFRIGERATOR KITCHENAID n/a "Due to dents doors , i installed freezer door and one refrigerator side door. after these instalment unit looks good. these door cust. had it in home."
Jonathan H.
WASHER WHIRLPOOL LTG6234DQ1 Needed motor coupling. Used from mr. Carlos warehouse at the office. Replaced part no charge for part or labor cop customer property manager for turtle ridge apartments.
Ramon H.
THIN-TWIN WHIRLPOOL WGT4027HW0 replaced cap and liower hareness tested working good
Rose K.
DISHWASHER KITCHENAID KDTE304DPA0 replaced upper rack
Jonathan H.
REFRIGERATOR IKEA n/a Unit needs harness and board. ; ordrng 1 W11088499 (cntrl-elec) and 1 W11098408 (harns-wire) and 1 WP2323603 (motor)
Pablo V.
DISHWASHER KITCHENAID KDFE104HPS0 install main control d/w need a new console and wire harness; ordrng 1 W11229587 (console) and 1 W11095001 (harness)
Raymond J.
DISHWASHER KITCHENAID KUDE70FXSS5 "found faughty selector console cancel button not reponding, needs new console, cust will consider and call back"
Jonathan H.
REFRIGERATOR JENN-AIR JFC2290REM00 Unit needs new damper motor assembly. Ordering parts and will re. Lubricate the the gears. ; ordrng 1 WPW10594329 (control)
Pablo V.
DISHWASHER KITCHENAID KUDC03IVWH2 replace console run test ok reuest copleted
Oriale P.
WASHER MAYTAG MVWX655DW "found long fill error, cust has unit installed improper with one cold water line split to connection to washer along with another washer. advised cust this is causing unit to fill slow & stop. needs to have one seperate connection to washer to work properly."
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "cust not satisfied say clothes are not soft & making them itch, advised cust about detergent & additives that could cause issues, ran test on dryer unable to find any issue unit working ok.cust still not satisfied & wants to return unit."
Jaime G.
WASHER MAYTAG MVWB765FW3 found washer working normal. customer used to using an old washer. i trained and explained the proper use of the washer
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 freezer tower is not attached to evaporator cover and no airflow to refrigerator section. Secured freezer tower with screws and adjusted the freezer door gasket.
Francis C.
REFRIGERATOR KITCHENAID KRFF305ESS00 "found unit not making the noise , i call tech line and they want me to verify the noise where coming from , also they gave me sr#7724473139 , custumer will call back next week and reschedule another appointment he will be recording where the noise coming from and showme more especific wher the noise coming out , also i insulated the condensenser coils with some foam to prevent vabration .; T-emld tckt"
Oriale P.
DRYER AMANA NGD4655EW2 "found cust gas turned off causing no heat problem , turned back on for cust unit working & heating ok."
Jonathan H.
HOOD KITCHENAID UXT5536AAS3 "Motor not turning on. Found issue with the blade stuck. Opened motor and jumped voltage to the high winding capacitor kicked on and unit winding for low speed now working. Checked the switch, false contact on switch not allowing unit to send voltage to the motor. Fixed switch tested unit. All settings working."
Pablo V.
DISHWASHER WHIRLPOOL n/a clean pump run test drain ok request completed
Edi C.
DRYER MAYTAG MGD6000AG0 Customer complaint broken hinge: found hinge broken ordering part for customer; ordrng 1 WPW10208415 (door hinge)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS312SNHM00 adjusted the temperatures the frish food section was getting too cold ..told customer that it would tale 24 hrs to adjust.
Pablo V.
WASHER WHIRLPOOL n/a found error code from motor washer need a neww motor cap act and control board need to call for auth for helper; ordrng 1 W11158830 (cap) and 1 W10913953 (actuator) and 1 W10890624 (motor-drve) and 1 W11305797 (control) and 1 2man (2man)
Jaime G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 found ice maker with power but it would not cyclehad it replaced then it cycled filling up with wate; used 1 W10884390 (ICEMAKER) from stock
Jaime G.
MICROWAVE WHIRLPOOL IBMS1455WS0 found turnable and fan motor not workking diagnostics points to the main board GAVE CUSTOMER THE ESTIMATE HE WILL THINK ABOUT IT
Rose K.
OVEN WHIRLPOOL KENC378KSS0 replaced fuse
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cooling at all, all freon was lost, need compressor and evaporator coils, parts still have factory warranty but not the labor, customer had extended warr but it expired over a month ago"
Francisco J.
FREEZER WHIRLPOOL WRT518SZFM00 cleared out the drain and the returns they were clogged up with ice and thats the reason why the air would not go down into the fresh food sectionthe liner had a big gap in the freezer all around used silicone to fill that up freezer door would not close properly i alligned it and now its closing properly.
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW85HEFW1 F8E1 ( long fill ) was found but doesnt corrilate to the problem.. unit passed test mode but i advised cx if the unit is still not spinning out clothes.. i wiiill have to replace the suspension for it
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Due to still notmaking ice , I installed new icemaker and unclogged the fill tube all works fine now."
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 ordering main board led is on but not responding; ordrng 1 W11188527 (control)
Larry G.
RANGE WHIRLPOOL KDRP487MSS03 1 oven burner not working.screws are rusted on all burner heads.needs to be drilled out.small orfice holder on front left and right burner discontinued
Robert S.
DRYER MAYTAG MGDE500VW2 Dryer idler pullet squealing. Replaced the pulley rollers and belt.; used 1 4392067 (repair kit) from stock
Raymond J.
DISHWASHER MAYTAG MDB4949SDZ0 "repl float swt that was open and not allowing water in, all test good"
Victor B.
REFRIGERATOR KITCHENAID KBRC36FKS00 ce maker peeling and leaking
Oriale P.
WASHER WHIRLPOOL WFW560CHW0 "cust say unit would not turn on, disconnected power & cable to user interface & reconnected, now unit turn on & working. no error codes found."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Not defrosting, ordering control boards and thermistor, shelf may take longer; ordrng 1 W11174836 (main control) and 1 W11214887 (UI) and 1 W11162572 (shelf) and 1 WPW10384183 (thermistor)"
Ramon H.
OVEN KITCHENAID KSGG700ESS1 gas valve was shut off ...turned on tested heated to 350 working good
Jaime G.
WASHER WHIRLPOOL WFW97HEDU0 found unit with a water level switch problemtoo much detergent being used too gave the estimate customer will consider
Ramon H.
DISHWASHER KITCHENAID KDTM354ESS3 dor was of rollers took door off and put hinge bacxk on roller tested working good
Enrique M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Moisture collecting around ice maker fasia,found left door not closing correctly, ordering door gaskat and door closer...; ordrng 1 w10846057 (gasket door) and 1 W10567563 (gasket- ice) and 1 W11163783 (door closer)"
Rose K.
OVEN KITCHENAID KOCE507ESS07 replaced front door glass
Jonathan H.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Separate issue defective waterline at housing ordering parts psp parts. Setting up ASAP appt. collected labor will return when parts arrive. ; ordrng 1 240545201 (elbow-water tube) and 1 W10816468 (fitting) and 1 WPW10238092 (tube-water) and 1 WPW10238123 (housing) and 1 WPW10258552 (latch-bin) and 1 WPW10279849 (tube-water)
Ramon H.
ALPHA WHIRLPOOL n/a cx over suding reset main control and calibrated...tested working good
Chris Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 replaced the ripped gasket on FF door and now unit is complete
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 installed the saparator assembly and it worked ok
Victor B.
REFRIGERATOR WHIRLPOOL WUW55X24DS numbers are not complete and fan for botton space don't work-replaced thermistor display and heater fan
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Due to not making ice , i installed new fill tube in order to function properly."
Larry G.
OVEN WHIRLPOOL WFG320M0BS3 "broken ignitor.needs replacement; ordrng 1 12400035 (igniter,oven)"
Jorge A.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Due to not cooiling , i replaced new compressor and dryer and cou"
Robert S.
MICROWAVE IKEA IMH205FS0 "primary interlock switch failed and fuse is blown. Replaced the switch and fuse and tested operation.; used 1 W10727360 (SWITCH), and 1 W10138793 (fuse) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL n/a cx door is not closing all the way; ordrng 4 WP487576 (washer)s and 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door) and 1 WP2183852 (shim) and 4 WP489467 (washer)s and 1 W10249195 (gasket)
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to ice frozen in refrigewrator side, i installed new sensor, cover evap. control electric foir prop.op."
Raymond J.
MICROWAVE OTR MAYTAG MMV5220FZ4 "found display not showing anything in display,; ordrng 1 W10871383 (panl-cntrl)"
Enrique M.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Making noise, checked and replaced air diffuser that was making noise when opening/closing, tested, working fine now..; used 1 W11164593 ("
Francisco J.
WASHER WHIRLPOOL n/a f9e1 different error code than before now its f9e1clogged drainchecked the drain pump filter and sure enough there was coins clogging up the filter removed them did the diagnosis and it passed washer is working properly now
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 was defrost problem installed board & sensor ckd working ok; used 1 W10838965 (THERMISTOR) from stock
Sarkis M.
DISHWASHER KITCHENAID KUDC10FXSS6 sope des & track broker need des board; ordrng 1 WPW10304408 (dispenser) and 1 WPW10481129 (panel-cntl) and 1 W11035586 (board) and 4 WPW10505748 (wheel-tub)s and 2 WPW10195623 (track)s
Jonathan H.
DRYER MAYTAG MED6630HW0 Motor vibrating checked service pointer found issue with the screws holding bracket for air vent from heater assembly not correct revised the screws and tested unit. Fixed issue with motor assembly and blower house no further issues all checked out fine.
Francis C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "found icemaker not working , need the one come with all harness , i need to get it from local store , part number w10882923 sr#7724476905 .; ordrng 1 W10882923 (icemaker)"
Raymond J.
WASHER WHIRLPOOL WET4027HW0 chk and test washer all test good faughty electrical
Chris Z.
DISHWASHER JENN-AIR JDTSS244GP0 units Ui wasnfrozen even if i unplugged and repullged it back in so i replaced with anew one and now unit works
Ramon H.
OVEN IKEA IES900DS00 calibrated tested and oven both top and bottom will reach past 350...no further issues at time
Sarkis M.
RANGE JENN-AIR JGRP436WP02 jjbnmjbdl2 installed gas vlave jrnner send parts to customer cust na to sine
Ramon H.
RANGE JENN-AIR JGRP436WP02 rela ced gas valve
Ramon H.
DISHWASHER WHIRLPOOL WDT730OPAHZ0 replaced pump tested working good....
Jonathan H.
DRYER WHIRLPOOL MGDX700XW1 4392067Unit had defective Bering assembly rollers fixed rollers and bearing and tested unit. No more sounds all checked out fine also fixed clip that was broken reinstalled bottom kick plate.
Sarkis M.
REFRIGERATOR KITCHENAID KSCS25FVMS01 need contl board part no longer avallable
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 referrnce #7724112740techline said to order this new style thermistor eventhough we tested the one on there and its testing properly if by this time it does not fix the issue i should order the ui....; ordrng 1 WPW10384183 (thermistor)
Jonathan H.
RANGE AMANA ACR2303MFW3 "Bad connection at the elements not allowing unit to heat properly only half element was getting hot. Turned off unit and removed terminal block for the element, fixed element. If callback please order elements all 4. No further issues."
Francisco J.
REFRIGERATOR KITCHENAID KFIS20XVMS4 "reference#7724135446needed the front control panel boards the boards are no longer available i called whirlpool and they checked with them ,they provided a reference # because they could find the boards either they are going to call the customer."
Larry G.
DISHWASHER AMANA ADB1400AGB1 checked operation through automatic test cycle. heater turning on ok. advised on tilting cups/glasses to side. leaving door closed after cycle to help dry and then cracking door open and use on rinse agent.
Edi C.
DRYER WHIRLPOOL WGD75HEFW0 Customer not power and steamimg room: found outlet not working also broke pipe from wall to dryer instruc customer to call electrician and plumber for pipe on the back
Robert S.
REFRIGERATOR KITCHENAID KBSD608ESS01 Ice maker fill cup frozen and water leaking beneath the refrigerator. Reseated the the ice maker fill tube in the water valve and cycled the ice maker to check for leaks.
Larry G.
DISHWASHER WHIRLPOOL WDF330PAHS2 "advised on dry agent , tilting cups/bowls to side, running hot water before starting dishwasher,heat dry settings. ran test cycle to verify heater is coming on."
Larry G.
MICROWAVE KITCHENAID KMBS104ESS02 burnt no load cavity thermostat.(page 5-2 on service manual); ordrng 1 W10141630 (thrmst-fix) and 1 8205659 (thrmst-fix)
Raymond J.
OVEN WHIRLPOOL n/a "found faughty convection assym mtr, noisey during spin, unit able to work on regular bakesent est to cust"
Raymond J.
REFRIGERATOR WHIRLPOOL n/a "cust say water not filted, tech calibrated water fill on refer and informed cust on filtered water. all test good"
Pablo V.
MICROWAVE KITCHENAID KMHC319ESS2 found bad switch; ordrng 1 W10211974 (switch) and 2 WP8206419 (interlock)s and 1 W10269458 (switch) and 1 W10727360 (microswitch)
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS00 ran diagnoisiss and tested compressor could not recreate sound normal compressor noise no issues at this time
Edi C.
COOKTOP KITCHENAID KGCC566RBL05 helper complete
Pablo V.
DRYER MAYTAG MGDC215EW2 run test no problem found instruc customer how dryer works test cycle heat ok
Chris Z.
DISHWASHER KITCHENAID KDTE234GPS0 found a kinked hose so i corrected it and reinstalled unit and now unit is able to drain perfectly
Raymond J.
FREEZER WHIRLPOOL WRF989SDAH01 "found refer warm in refer control ,control w10603638 is showing discontinued. called warr and they wil reach out to cust"
Jonathan H.
DRYER MAYTAG MGDB950YG1 Checked blower assembly the pulley not engaged. Re engaged pulley belt and tested. Unit turns on and turns off after 5 6 7 seconds due to the sensor getting to hot. Lack of air flow. Customer can contact a company to come out and fix it. All else tested fine all thy need now to finalize is clear vent. Tested the primary and secondary coils and both working now.
Edi C.
DRYER WHIRLPOOL WGD6400SW1 needs touch panel W10110328 part is discontiued
Jonathan H.
WASHER MAYTAG MVWC425BW0 Unit had stuck actuator. Defective cam inside. Removed and fixed the plastic inside the actuator cam and tested unit no further issues.
Larry G.
RANGE WHIRLPOOL WFE515S0ES1 replaced left front element and tested for correct operation of all surface elements.
Oriale P.
WASHER WHIRLPOOL MAV7260BWW "replaced bad motor drive & belt for noise & burning smell issue, ran test working ok."
Oriale P.
DRYER WHIRLPOOL WGD75HEFW0 "no error codes found, checked power ran test with load for several minutes dryer continued to run with heat unable to verify complaint. recall from previous visit"
Chris Z.
MICROWAVE WHIRLPOOL WMH76719CS2 replaced a faulty moniter switch that was stuck open with a new one and now unit light turns off when door is closed and it heats up
Chris Z.
OVEN WHIRLPOOL WOS92EC7AS04 "outlet was miswired, im gettinh only 120vac from L1-L2 witch is supposed to have 240vac... L2-N is getting 240vac"
Chris Z.
LAUNDRY CENTER MAYTAG MVWB865GC0 "found unit to have a bad cold water valve.. witch explains the prolonged wash times, Long fill errors and temperature errors .. so i replaced with a new valve and now unit is complete"
Francisco J.
WASHER MAYTAG MVWX655DW0 no error codesdid the drain and spin cycle the washer is working properly ..checked capacitor checked down therre no visual problems either.
Edi C.
WASHER MAYTAG WTW7300DW0 Customer complaint smoking: found bad transmission leaking also burne wires lower harness autho double labor wjiog00xl2; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10780060 (harns-wire) and 1 W10752283 (washplate)
Francisco J.
M/W OTR WHIRLPOOL WMH75021HZ-1 ordering parts for the repair.need to bring the unit down .autho for 2ndman #wjiuejinl2 ; ordrng 1 W11244490 (interlock) and 1 W11345890 (contrl) and 1 2ndman (2ndman) and 1 W11186045 (door/mw)
Jonathan H.
WASHER MAYTAG MVWB765FW0 "Custo,we has extended warranty. Told him to call it in"
Jaime G.
DRYER WHIRLPOOL WHD3090GW0 INSTALLED THE NEW CONTROL BOARD DRYER WORKED OK
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 reinstalled fresh food doors bottom hinge and tightn it. alligned doors CONTRACTOR WILL INSTALL SPACER ITS EASY; ordrng 1 wp489467ds (washer ds) and 1 wp487576DS (WASHER DS)
Pablo V.
WASHER MAYTAG MVWB765FW2 found bad water valve replace run test ok request completed
Oriale P.
DISHWASHER KITCHENAID KDFE104HPS0 "replaced broken door switch & rack rollers, ran test working ok."
Larry G.
WASHER ADMIRAL ATW4675YQ1 "f7-e1,,repaired loose wire on actuator and recalibrated. ran manual test for correct operation."
Francis C.
OVEN WHIRLPOOL JJW2430DS00 "installed control panel , i ran a diagnostic test and all component working ok , unit working ok tested fine ."
Oriale P.
WASHER WHIRLPOOL WTW4850XQ1 "replaced bad run capacitor & actuator shifter causing no final spin, ran test working ok."
Raymond J.
REFRIGERATOR KITCHENAID KRFC704FBS00 found ice build up on refer evap. called tech line and recommend putting refer on 8hour timer for defrost. instruct cust to defrost and changed setting
Rose K.
REFRIGERATOR WHIRLPOOL KBFS20ECMS ordered new compressor and evap; ordrng 1 WPW10466675 (compressor) and 1 876765 (mtg kit) and 2 WPW10317014 (evaporator)s and 1 W10913906 (coupler) and 1 WPW10317076 (control)
Victor B.
FREEZER MAYTAG MQF1656TEW02 evap. motor not running-ordered; ordrng 1 WPW10236142 (motor-evap)
Victor B.
REFRIGERATOR KITCHENAID KRFF507EWH01 ff evap. frozen and not blowing good air to ice maker.; ordrng 1 W10843055 (cntrl-elec)
Francisco J.
OVEN AMANA AGR5330BAS3 the gas oven is working now tested and showed the customer how it works .request completed .
Pablo V.
DRYER MAYTAG MGDX700XL replace pulley run tesst ok no more noise request completed; used 1 W10837240 (BRACKET) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 FOUND A LONG DARK STAIN BY THE BOTTOM LEFT HAND SIDE. USED DW40 AND A CLOTH AND I WAS ABLE TO REMOVE THE STAIN
Pablo V.
LAUNDRY CENTER MAYTAG MVWB835DW3 found water vavle auth # mgiwcjiapl1; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
DRYER MAYTAG MGDB765FW "found bad electrical outlet with reversed polarity, explained to cust this can cause issues with unit not operating correctly & needs electrician to fix the problem before any repairs can be done."
Chris Z.
WASHER MAYTAG MGDX655DW1 replaced a worn out drive hub with a new one and nnow unit is able to spin
Francisco J.
REFRIGERATOR WHIRLPOOL WRT108FZDM02 checked the fridge doors they open and close properly the gaskets are shutting . i connected it the compressor condensor fan and evap fan came on there are no problems to this fridge .cant wait hours for it to cool but components are turning on properly the evap is filling up.
Jonathan H.
KITCHEN KITCHENAID n/a Needs adjusters ordering parts. ; ordrng 2 W11259785 (track)s and 2 WPW10546503 (adjuster)s
Enrique M.
REFRIGERATOR KITCHENAID KBFC42FTS03 "User interface display flickering, replaced the main control board kit and thermistor, tested for 20 minutes working fine n"
Enrique M.
LAUNDRY CENTER WHIRLPOOL WGD87HEDW1 Helper complete
Edi C.
WASHER WHIRLPOOL WGT4027EW1 Customer complaint leaking : run diagnose test no leaks info customer could be drain clog no signs of washer hoses been leaking all tested ok to manufactory specifics.
Edi C.
WASHER MAYTAG MVWC565FW1 ordering parts for customer close for autho for double labor; ordrng 1 W11035751 (gearcase) and 1 W10721967VP (cam) and 1 WPW10006384 (drive belt) and 1 W11161960 (agitator) and 1 W10625696 (cntrl-elec)
Oriale P.
WASHER MAYTAG MHW6000XW2 "replaced failed motor cntrl board with f-6 e-1 error no comunication, ran test working ok."
Rose K.
DISHWASHER WHIRLPOOL WDF530PLB7 dishwasher not draining cleaned air gap ran drain several times drains good
Sarkis M.
REFRIGERATOR KITCHENAID KRFF707ESS01 no compresor & no fan unplugged unit reset unit star working normal & dropping temperatur
Jaime G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 INSTALLED THE NEW SENSOR
Ramon H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 cx needs several parts call for autho # is kjiqujixpl2; ordrng 1 WPW10451893 (fan-scroll) and 1 W10316760 (thermistor) and 1 WPW10364560 (3 way coil) and 1 W10418410 (cntrl-elec) and 1 WPW10226427 (cntrl-elec)
Ramon H.
WASHER WHIRLPOOL WTW7000DW1 cx had overload error code f0 e3 recalibrated and tested working good
Oriale P.
WASHER MAYTAG MVWB765FC3 "replaced bad water valve with long fill error code & bad user interface board, recalibrated ok. unit was not hooked up to water lines unable to test with water."
Chris Z.
WASHER WHIRLPOOL WFW6620HW0 unit had these slidrs under feet casuing unit to walk around when in spin mode
Larry G.
WASHER WHIRLPOOL WTW5000DW2 f8-e1.....f0-e4...f7-e6...reversed fill hoses and tested for correct operation.
Ramon H.
OVEN KITCHENAID KGRA806PSS00 cx needs main control cx does not wish to prooceed
Francisco J.
REFRIGERATOR KITCHENAID KRMF706ESS01 autho#kjjoajjap1for parts after 1 hour of the fridge working turns off ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 W10894103 (cntrl-elec)
Robert S.
RANGE MAYTAG MGR6600FZ0 Replaced the electronic oven control. Tested operation.
Sarkis M.
COOKTOP KITCHENAID KICU509XBL00 repair loose wire on control board unit ckd working ok
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 dampner sticking open. freezing food; ordrng 1 W11317276 (diffuser)
Ramon H.
REFRIGERATOR KITCHENAID KBSD608ESS00 replaced light module tested working.....; used 1 12002646 (LIGHT SWITCH KIT) from stock
Ramon H.
DISHWASHER WHIRLPOOL WDF310PLAW2 re calibrated ad tested working good cx needs soap dispensor cx does not wish to proceede
Francisco J.
FREEZER WHIRLPOOL WRT518SZFM00 adjusted the door the freezer is closing properly it was not closing right.
Raymond J.
OVEN KITCHENAID KEBC101KSS05 "repoistioned door that was falling and secured , all test good"
Jonathan H.
DISHWASHER WHIRLPOOL KUDE70FXSS4 Unit needs new controls s code on parts setting up appt for next available date with the customer. Will return with oarts ; ordrng 1 WPW10481144 (panel-cntl)
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 chk and test refer noise level on fan is normal. all test good
Robert S.
WASHER WHIRLPOOL MHW5630HW0 auth# mjj3g00nl2 pulled the dryer and removed rubber backed rug material from pump and tub.
Edi C.
WASHER WHIRLPOOL WFW7590FW0 Customer complaint not working:found clog line clear it run diagnose test washer drain and spin all componentst tested ok to manufactory specifics.
Victor B.
REFRIGERATOR JENN-AIR JSC23C9EEM00 it was 0 & 41 deg. but on test without the ice bucket it show is present when isn't-ordered main board. per customer it stop freezing and start freezing by itself.; ordrng 1 WPW10743957 (cntrl-elec)
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 water freezing on freezer floor. cleaned defrost drain and checked for correct water flow going to drain pan.
Chris Z.
WASHER MAYTAG MVWC565FW1 unit had a bad latch not allowing it to go into any spin cycles... i replaced latch and now unit works to factory standards
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW7000DW0 F8e1F0e5F2e1F6e2Communication between ui and board Touchpad stuckOut of balance load Long fill Control board actin up also the unit valves were switched. I fixed hoses. Tested water but hot water still comming out. Shorter board from what it seems causing water to come out hot. Psp for parts. ; ordrng 1 W10812423 (cntrl-elec) and 1 W10860738 (console) and 1 W11173597 (housing)
Francisco J.
WASHER WHIRLPOOL MTW5840TW0 adjusted the switch request completed .
Jaime G.
FREEZER WHIRLPOOL WRT518SZFM00 "found a frost build-up which i removed with the steamer. then, replaced the defrost thermister and installed an evaporator fan motor blade and silicon; used 1 WPW10383615 (THERMISTOR), and 1 W10916494 (BLADE-FAN) from stock"
Jonathan H.
WASHER WHIRLPOOL WFW92HEFC0 Unit needed dispenser with motor pump for detergent. Replaced and tested unit psp parts.
Robert S.
RANGE WHIRLPOOL WEG750H0HV0 Replaced the tpouch console and main control and set time and date.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 frost buildup in the freezer all over the door adj door kasket ckd ok
Rose K.
WASHER WHIRLPOOL WTW6600SW1 agi denied repair had a lf code and a f1 code
Pablo V.
COOKTOP KITCHENAID KGCU467VSS02 helper completed
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 led light burn out and drain ice up defrosteed drain but i don't have the lights-ordered; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Sarkis M.
MICROWAVE OTR WHIRLPOOL WML75011HW0 i orderd part sd to customer but i rsv parts & i droooed the parts to customer
Oriale P.
WASHER MAYTAG MHW3505FW0 "found unsat drain stain pipe, water overflowing out of cust drain, causing water leak, advised cust needs plummer to clear drain, unit working ok."
Chris Z.
WASHER MAYTAG MVWB765FW3 going to replace trans with the clutch; ordrng 1 W11134159 and 1 W10734521 (slider) and 1 W10754448 (clutch)
Oriale P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "replaced sump assy with bad motor not turning & broken soap dispenser, ran test no leaks working ok."
Oriale P.
DRYER WHIRLPOOL MGD3500FW0 "found screew for hinge loose & door latch misaligned, tighten screw & made adjustment to door, closing good."
Edi C.
DISHWASHER KITCHENAID KUDS24SEBS0 Customer complaint leaking : customer declined estimate
Raymond J.
REFRIGERATOR KITCHENAID KRMF706EBS01 "replaced faughty evap and cover, sall test good"
Sarkis M.
DRYER WHIRLPOOL MGDE300VMW0 unit ckd working normal air vant need to be clean
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 kink in supply hose.. adjust and check for correct water flow. advised on fan operation.
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 bad water valve replaced i picked up from lloyd at office.; used 1 WPW10179146 (VALVE ASSY) from stock
Francisco J.
WASHER MAYTAG MVWC565FW1 error codes :0did the diagostics and the washer is working properly the customer is overfilling the washer with clothes.customer has the washer on a wood platform it shakes alot informing customer .adjusted feet..
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 it had a wrong fill tube the heater connector was wrong replaced ice maker got water.
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 drain ice up and pipe at back was clogg with dirt cleared also now drain fine.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "replaced evap mtr after de iceing refer, all test good"
Ramon H.
WASHER WHIRLPOOL WGFW75HEFW0 tested washer ran diaginosiss tested and is working normally
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 door open will flash replaced switches tested working good; used 1 W10727360 (SWITCH) from stock
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Not cooling in the refrigerator compartment, found ball of ice in freezer sectionm due to no defrost condition, need defrost thermostat and main control board,
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 ran through diagnostics and verify correct operation. advised on cycles and jet dry . unit is working ok
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "replaced main cntrl board with cntl panel & broken dispenser, ran test working ok."
Jonathan H.
WASHER WHIRLPOOL WFW94HEXW2 Needs clamp and bellow and absorbers ordering parts stinup ASAP or. ; ordrng 1 W11106747 (bellow) and 1 W11266654 (clamp) and 4 WPW10261492 (shock absorber)s
Enrique M.
REFRIGERATOR WHIRLPOOL IT21AMXRQ03 "Customer stated unit was not freezing, checked compressor and fan motor, working fine, defrost system ok, has a full frost patter..took pictures.."
Larry G.
DRYER WHIRLPOOL MGDB400VQ0 took dryer apart and cleaned lint from dryer. inspected air flow coming out of vent. tested ok.
Jaime G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 FOUND UNIT NOT MAKING ICE AGAINI NEED A SECOND OPINION I HAVE DONE WHAT TECH SUPPORT HAS SUGGESTED I HAVE BEEN THERE SEVERAL TIMES NO SUCCESS
Ramon H.
MICROWAVE IKEA IMH160FW2 replaced fuse and tightened magnatron wire loose called for labor autho # is ijiwzjial2
Edi C.
WASHER AMANA NTW4516FW1 Customer complaint not working : found belt off put it back run diagnose test washer drain and spin all componennts tested ok to manufactory specifics.
Sarkis M.
MICROWAVE OTR KITCHENAID KMHS120ESS2 need MAGNETRON dec est
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Due to warp door , i installed new door in order to function properly the holders"
Jonathan H.
MICROWAVE KITCHENAID n/a Replaced mag cap diode and tested unit no further issues its heating like normal. kjhpi00wpl2 autho for extra labor.
Jonathan H.
OVEN KITCHENAID n/a Unit motor seized up not allowing unit to drain properly opened motor and fixed Impellar. Tested unit ran in diagnostics. All tested fine after.
Edi C.
DRYER MAYTAG n/a wrong model was on file missing last digit ordering correct parts; ordrng 1 W11165880 (touch panel) and 1 W11158453 (coontrol)
Jaime G.
REFRIGERATOR KITCHENAID KBSD618ESS00 found freezers door gasket not sealing at the bottom. using the heat gun adjusted gasket all around for better closing
Sarkis M.
REFRIGERATOR KITCHENAID KSSS42MBX01 need on off switch cust dec est 3/20/19 8:10 RY: spoke with customer as a courtesy we will waive trip fee
Jaime G.
WASHER MAYTAG n/a found washer not sping and sort of noisyhad the clutch cam replaced; used 1 W10721967 (CAM) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Replaced the evaporator defrost sensor and user interface.
Ramon H.
HOOD KITCHENAID n/a needs motor; ordrng 1 W11035826 (motor-fan)
Jorge A.
DISHWASHER KITCHENAID n/a "due to not draining , i did cust. intruct not to put dishes with vegetables. unit is fine."
Ramon H.
REFRIGERATOR KITCHENAID KBFN502ESS02 replaced compressor
Pablo V.
DRYER WHIRLPOOL PYGT2244AWW replace belt runt est ok request completed
Chris Z.
REFRIGERATOR WHIRLPOOL n/a installed a new fill line due to a kinked original one now unit dispences water
Oriale P.
WASHER WHIRLPOOL n/a "cust concerned with fan fresh cycle on all the time after wash cycle, explained feature to cust, that it was turn on & needs to be off before starting a cycle, ran test working ok."
Sarkis M.
COOKTOP WHIRLPOOL n/a electric glass cooktop on medium cycling on off is normal custmoer customer not agree i call whrlpool filfile# 7724451923 so#130570
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 per CZ tested compressor and it ws running but no frost pattern or cooling replaced compressor and evap. that cz ordered test good it was empty on freon; used 1 W10913906 (COUPLER) from stock
Pablo V.
WASHER WHIRLPOOL WFW92HEFC0 replace control board switch run test ok request completed
Enrique M.
REFRIGERATOR MAYTAG MFW2055FRZ00 "User interface has broken buttons, replaced the user interface board nad tested operation..."
Chris Z.
REFRIGERATOR WHIRLPOOL n/a fz door was sitting too low not creating a seal so adjusted door and also added an epoxy seal around liner
Oriale P.
DISHWASHER WHIRLPOOL n/a "unit is now working, ran thru diagnostic test ok no issues checked power ok, cust says unit has been working sinse last visit."
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 the water valve was spraying the water and it was hitting the back portion installed new water valve assembly.
Oriale P.
COMPACTOR KITCHENAID KTTS505ESS "replaced broken gear drive, still not working lift does not stop when going up, bad switches on unit , need 2-man tech assist; ordrng 1 WP777811 (switch-dir) and 1 W11243179 (switch) and 1 WP9871971 (switch-off) and 1 9871829 (switch draw tilt blk)"
Jonathan H.
WASHER WHIRLPOOL n/a No water entering checked diagnostics. Error code for LF fixed pressure hose linked. Tested unit no further issues reset controls in diagnostics and tested again. Filled fine. Valves working normal.
Jonathan H.
DISHWASHER WHIRLPOOL n/a Seized motor. Error code 4-3 and checked voltage to wiring. Gets power but not turning on. Opened motor fixed Impellar and tested again. Ran diagnostics cleared codes no further issues.
Ramon H.
RANGE WHIRLPOOL n/a cx has no power at 220v need to have electrian check out job complete
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 clear error codes run test instruc customer how washer works run test ok
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a Heater million not turning on. Checked switch. Harness not sending power to the mullion Hester. Removed switch removed water on it and fixed connection to allow heater to engage. Ran it for few minutes and mullion heater started warming up. Allow 4 5 hours before condensation disappears. Heated gaskets to fix air leaks.
Jonathan H.
DISHWASHER WHIRLPOOL n/a Called and they informed me it's an occupied unit already and that she was home. Arrived and no one was there called work phone. They are sending someone to open unit. Guy came but we can't enter because there's a big dog inside. R. S ; saved tckt
Edi C.
DRYER WHIRLPOOL WGD8500DC4 Customer complaint not power : found bad panel and control replaced it run diagnose test dryer run and goes on all components tested ok to manufactory specifics.
Jonathan H.
DRYER WHIRLPOOL n/a Unit had 130 not 240. Fixed breaker but then unit still no heat. Checked heater. Wiring for heater not connected properly and the voltage was pending at the switch to pass for heat. Retired and tested unit no further issues.
Jorge A.
REFRIGERATOR KITCHENAID n/a "due to display is blank not working , order new display in order to fucntion porp. op. the other part just in case. ciustomer request after 3.00 pm; ordrng 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)"
Pablo V.
WASHER WHIRLPOOL n/a replace control board runtest ok request completed
Pablo V.
DRYER WHIRLPOOL n/a repair door strike and catch in place run test heat ok request completed
Edi C.
WASHER WHIRLPOOL WTW8700EC0 Customer complaint not working : found pan getting caught underneat rotor wont let it run also moinst on pump replaced parts washer run all tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL CAE2745FQ0 Checked the washer found unit unplugged and no error codes present. Performed manual test all functions passed. Recalibrated the washer.
Francis C.
REFRIGERATOR KITCHENAID KBSN608ESS00 "INstalled part part , now its ok tested fine , we run the fill tube water line out side the refrigerator , unit performing very well now ."
Larry G.
REFRIGERATOR KITCHENAID KRSC503EBS01 frost in freezer side. adjust bottom right corner of freezer door and removed clumpup ice from ice container. tested for correct sealing of door.
Edi C.
WASHER MAYTAG n/a Customer complaint not running f9e1: found clog drain pump clear it also bad main control replaced it run diagnose test all components tested ok to manufactory specifics.
Jonathan H.
REFRIGERATOR KITCHEN n/a "Defective control. Replaced ice maker no further leaks from inlet. Ordering replacement board will return in a few weeks. ; ordrng 1 W10818296 (cntrl-elec), used 1 4317943 (ICEMAKER) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 Replaced the evaporator fan motor defrost bimetal and thermistor assembly.
Robert S.
RANGE WHIRLPOOL n/a Replaced the touch pad switch membrane.
Raymond J.
DISHWASHER MAYTAG MDB7979SHZ0 "replaced faugty console and tested, all test good"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "found a small restriction on the high side. recovered freon. then, replaced the filter recharged the system and it worked ok"
Ramon H.
REFRIGERATOR WHIRLPOOL n/a replaced thermistor; ordrng 1 12002355 (thermistor kit)
Oriale P.
DISHWASHER WHIRLPOOL n/a "unit runs then stoip & shut off, replaced faulty main cntrl board, ran test working ok."
Chris Z.
REFRIGERATOR KITCHENAID n/a condenser coil was vibrating on the chassie so i added an isulated pad so it doesnt.. found FF gasket to be ripped; ordrng 1 W10830046 (gasket-fip)
Jaime G.
REFRIGERATOR WHIRLPOOL n/a found dispenser motor sort of intermitent had it ordered; ordrng 1 WPW10353552 (dspnsr)
Chris Z.
VENT HOOD WHIRLPOOL n/a ggot the vent to come up and installed new filter and now unit is working to standard
Oriale P.
WASHER MAYTAG n/a "found error for too much laudry soap, this will cause unit not to spin close out dry, advided cust ran test working ok."
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 was charged the 109.95 on 3-13..evaporaot frosted from top to bottom and side to side. found 44k ohms on thermistor. heater tested ok. needs board and thermistor/bi-metal; ordrng 1 WPW10675033 (main control) and 1 W11109595 (motor-evap)
Jaime G.
LAUNDRY CENTER MAYTAG MHW5500FC1 installed the new door boot unit ok
Francisco J.
LAUNDRY CENTER MAYTAG MHW5500FC1 helped jg
Ramon H.
WASHER MAYTAG n/a cx needs gear case; ordrng 1 W11132267 (gearcase) and 1 W10291415 (hub) and 1 W10215119 (washplate) and 1 W10006355 (actuator)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD606ESS00 Large kink in the line so I had to add more line when I pulled it out and fixed a another small chewed area. All else tested fine no further issues.
Larry G.
MICROWAVE WHIRLPOOL WMH53521HZ3 loose plug at wall outlet. reconnect and tested for correct operation.
Francisco J.
DISHWASHER WHIRLPOOL DIFFERENT wrong model and serial customer will call to fix the issue cant work on it right now..
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 installed evap fan motor ckd working ok customer
Oriale P.
WASHER MAYTAG n/a "found bad water leak from tub seal into drive system, needs parts replaced.; ordrng 1 W10811956 (gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "cust compl of no ice, found ice maker working but ice was fused together and not coming out, tech removed old ice and tested, all test good"
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced the evaporator thermistor and control box
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Noisy, replaced the air damper control that was maing noise."
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Replaced the evaporator coil and drier. Evacuated and recharged the sealed system.
Pablo V.
REFRIGERATOR WHIRLPOOL WRT11SFDW02 completed work
Raymond J.
WASHER WHIRLPOOL WET4027HW0 ", found incorrect volts going to unit, had 120 but neede 208, electrican on site to repair, unit test good"
Raymond J.
REFRIGERATOR WHIRLPOOL n/a "contractor compl refer shaking, found one level leg down and the other not touching floor, repaired and all test good"
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS00 "when press for ice it gives water, and it doesn't hold temp. but was disconnect start working normal,replaced both paddles and main board."
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "evap. ice up again per tech support to replace the temp. control and gave me a SR, SR#7724348077 replaced temp. control"
Pablo V.
DRYER MAYTAG MGDC215EW2 remove pin fron rear seal run test no more noise run test ok request completed
Chris Z.
DRYER MAYTAG n/a "unit had a blown thermal fuse so i replaced and now unit heats, i checked venting and all is good."
Edi C.
WASHER AMANA n/a Customer complaint leaking:found washer lekaing from drain pipe info customer to call plumber run diagnose test washer tested ok to manufactory specifics.
Edi C.
WASHER WHIRLPOOL NTW4516FW2 Customer complaint stop at rinse: found bad water valve and control board replaced parts run diagnose test washer tested ok to manufactory specifics.
Raymond J.
LAUNDRY CENTER MAYTAG MVWB835DW1 "replaced faughty water valve, all test good"
Jonathan H.
DRYER MAYTAG MEDC465HW0 Replaced switch all tested fine unit heated and cycled properly.
Francisco J.
WASHER WHIRLPOOL n/a "reference #7724448284f6e3 spoke to techline the washer washes properly but at the end of the cycle the display stays on same issue has been going on for a while customer states ,thereforer i called techline and they say to order harness ccu and panel controlautho#wjhtg00xl2; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10750475 (panel-cntl) and 1 WPW10442440 (harns-wire) and 1 W10685626 (harns-wire) and 1 eddie (eddie)"
Francisco J.
DRYER MAYTAG n/a error code f2e1 error communication problem ordering parts.autho:wjhtt00xl2need to bring down dryer .; ordrng 1 WPW10639903 (panel-cntl) and 1 WPW10654006 (cntrl-elec) and 1 W11025125 (harns-wire) and 1 eddie (eddie)
Sarkis M.
DISHWASHER KITCHENAID n/a trak was broken installed 2 track ckd working ok
Jaime G.
OVEN WHIRLPOOL n/a new part was defective had to reorder another part; ordrng 1 w11317846 (user intrface)
Francis C.
FREEZER KITCHENAID KFIV29PCMS02 "found fc not cooling , just ordering part and redoing a sealed system job againg restriction on fc evap sr #7724452045 send original tech for training JA , USING use crm/sr # 7723974038; ordrng 1 W11116006 (evaporator) and 1 W10633627 (motor-evap) and 1 WPW10143759 (dryer) and 1 W11094466 (valve), used 1 WPW10143759 (DRIER) from stock"
Oriale P.
DISHWASHER KITCHENAID n/a "replaced broken rack rollers & filter, working ok."
Robert S.
REFRIGERATOR WHIRLPOOL n/a Mullion flipper is sticking and refrigerator door gaskets needed also rear air hole needs to be plugged; ordrng 1 WP12722803AP (rail-mulln) and 2 W10830162 (gasket-fip)s
Jorge A.
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Due to no light in fresh food vegetable display , installed new board fresh food, also installed control board due to no light in both sides of compartments and also board it was all burned out. customer disposal."
Chris Z.
LAUNDRY CENTER WHIRLPOOL n/a replaced UI due to sticky buttons and it was lagging pretty bad
Larry G.
DISHWASHER KITCHENAID n/a cleaned glass from pump and tested for correct operation
Larry G.
REFRIGERATOR KITCHENAID n/a re connect water line at left hinge and tested for correct operation.
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS0 "Not dispensing any ice, replaced the dispenser motor and drive shaft, tested, working fine now...."
Enrique M.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Still not defrosting in the refrigerator compartment, replaced same parts as before, I had to defrost big ball of ice. repaired unser warranty."
Victor B.
REFRIGERATOR KITCHENAID n/a return ice up. defrosted now ff gets cold air.
Ramon H.
GAS APPLIANCE WHIRLPOOL n/a replaced roller kit tested working good; used 1 4392067 (REPAI KIT) from stock
Chris Z.
WASHER WHIRLPOOL n/a i found there to be tones of sudes left over from previous washes so i advised cx to use less detergent ... pressure hose had sudes inside of it so i cleaned it up andn now unit is working
Oriale P.
WASHER WHIRLPOOL n/a "found bad noisey drive motor causing burning smell, needs new motor to repai unit. no charge for trip & labor authorization # wjdkd00dl1; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt)"
Pablo V.
DRYER MAYTAG n/a found push to start switch disconected fron panel insrtall back in place run test ok request completed
Pablo V.
WASHER MAYTAG n/a suspension install in place calibrate unit run test ok request complete
Edi C.
DISHWASHER MAYTAG MDB4949SDM2 Customer complaint not power : found bad board and touch panel replaced parts run diagnose test all components tested ok to manufactory specifics.
Oriale P.
DRYER MAYTAG n/a "drum not turning replaced bad drum belt, ran test working ok."
Victor B.
REFRIGERATOR WHIRLPOOL n/a water filter housing leaking-ordered; ordrng 1 WP2199840 (housing) and 1 EDR5RXD1 (filter)
Larry G.
RANGE MAYTAG MGR8600DS0 checked for temperature cycling.found 385 to 320.. also checked for correct ignition. unit working ok
Sarkis M.
DRYER WHIRLPOOL WGD4850HW0 only igniter comes on co flame installed coil valve ckd working ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Noisy, replaced condenser fan motor that was making noise, also adjusted copper tubing areound the compressor.."
Pablo V.
WASHER WHIRLPOOL n/a washer need a new trams mision etcparts and labor customer is going to purchase a new washer
Jorge A.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Due to not cooling properly, i installed compressor, evap.,dryuer, coupler, and charged 4.5 oz of freonallow 24 hr to cool down."
Oriale P.
DRYER MAYTAG n/a "removed lint from inside dryer at cust request, checked rollers & belt working ok."
Jonathan H.
OVEN WHIRLPOOL WEG515S0FW0 Unit needed new board and also adjustment to the flame manifold in bake section. Fixed issue tested unit no further issues.
Francis C.
REFRIGERATOR KITCHENAID KRSC503ESS00 "installed part , now its ok tested fine , not charging custumer for custumer satisfation , I ,s-code the part under 5 years program ."
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 cx needs valve; ordrng 1 W11043013 (water vave)
Pablo V.
DRYER MAYTAG MEDC465HW0 dryer need a new temp switch and timer; ordrng 1 WP8578354 (swtch-temp) and 1 WPW10185992 (timer)
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADM7 FOUND DISHWASHER FILLING AND NOT WASHING. PULLED UNIT OUT AND FOUND MOTORS CONNECTOR NOT PUSHED ALL THE WAY HAD RECONNECTED AND SECURED UNIT RAN OK
Pablo V.
WASHER WHIRLPOOL WFW92HEFC0 washer need a new control and switch; ordrng 1 WPW10448876 (switch-wl) and 1 W11201293 (control)
Pablo V.
MICROWAVE KITCHENAID KMHS120ESS4 helper completed
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 no rust in the tub unit ckd norman
Jorge A.
DISHWASHER JENN-AIR JDB9800CWX2 "Due to cust. complaint still not dryen well , I run test mpode and all works fine adviced cust. to use jet dry anythime to do a load and performsnce will be better."
Francisco J.
HOOD WHIRLPOOL WVW53UC0FS1 the lights were working a pin came off from a connection ordering lights because now they turn on but one is very dim.; ordrng 2 W11109591 (light)s
Raymond J.
WASHER MAYTAG MHW8200FW0 helper complete
Oriale P.
WASHER MAYTAG MVWB765FW3 "ran thru test with load was unable to find any issues advised cust sounds for wash cycle are normal. working ok.***PARTS ON THIS SERVICE TICKET WERE PRE ID FOR A DEFERENT TICKET, DISREGARD PLEASE***"
Chris Z.
DRYER MAYTAG "MGDC465HW0," fixed noise but shorted the radint sensor goig to need to replace it; ordrng 2 WP338906VP (sensor)s
Enrique M.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Not working, ordering main control board and thermistor, ordrng 1 W10802701 (main control) and 1 WP2188820 (sensor)"
Pablo V.
DRYER WHIRLPOOL n/a "dryer need a new belt; ordrng 1 341241 (belt,drive)"
Robert S.
WASHER WHIRLPOOL WTW7500GC0 Replaced the washer glass lid.
Rose K.
REFRIGERATOR WHIRLPOOL n/a ordered new freezer door seal and new door shims; ordrng 1 2177310 (sead-door) and 2 WP487576 (washer)s
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint not power : found bad touch panel replaced it run diagnose test all components tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Checked the washer found drain starting to back up during pump out
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Unit needed compressor. Replaced and got autho double labor. Customer extremely extremely upset that no one scheduled appt for her and she tried calling office multiple times and no one let her thru and she van emailed me but my email on card wasn't correct. Sending info to management. Explained to customer if noise issues or cooling issues occur to contact whirlpool customer care for further options. Unit started cooling when I left. Rita autho - wjgk500al2
Enrique M.
REFRIGERATOR WHIRLPOOL n/a "Freezing in the refrigerator section, ordering air sifuser and main control board; ordrng 1 W11174836 and 1 W11317276 and 1 WPW10384183"
Oriale P.
DISHWASHER KITCHENAID n/a "found bad door latch not holding door closed & lower rack wheel not rolling easy, needs both parts replaced.; ordrng 1 WPW10653840 (door latch) and 1 W10195416V (dish rack wheel)"
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 need to order parts to complete the repair.unit is leaking water..; ordrng 1 W11205048 (valve assembly) and 1 W11212745 (shifter)
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "dUE TO NOT COOLING , I DID CHECK ALL COILS ARE FINE NO LEAKS, SAW FROST PATTERN IN EVAPORATOR ALL TESTED OUT FINE"
Pablo V.
DRYER WHIRLPOOL WGD92HEFC1 intruc customer abouth conceting the steam run test ok heat ok request completed
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 The dishwasher would not drain out the water it was washing properly but not drainingsaw that the garbage disposal still had the cap on and water could not flow through it .popped the cap off out of courtesy its working properly now .
Jorge A.
REFRIGERATOR WHIRLPOOL n/a i CLEANED FREEZER SIDE AND ADJUSTED THE DOOR AND INSTALLED NEW UI DISPLAY FOR INTERMITTENT LIGHT. I WILL ORDER 2 SCREWS FOR CUSTOMER DIRECT SHIPP TO CUSTOMER; ordrng 2 WP8281196-DS (screw-DS)s
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 checked the temps to the fridge no problems temp freezer 11 degrees and temp to the freshfood section 37 degrees.
Ramon H.
MICROWAVE WHIRLPOOL n/a door handle loose adjusted and tested workin good cx happy
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "i turned on the 8hour defrost and turned up the freezer temps to 5 degrees advised cx if its still freezing , i will need to replace the main cntrl"
Francisco J.
OVEN MAYTAG MGT8820DS00 "the oven is turning on checked the ignitor and it pulls 3.5 amps the gas valve says that it only needs 3.3 amps so its enough ignitor is good customer stated that the oven does not reach temperature so i turned on the oven and it hit the desired temperature then did one last test wrapped a magnet (load) on the rack with the thermocouple and tested if the temperature matched the display temp and it sure did ,oven is working properly on this stove."
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM FOUND LIGHT INT FRESH FOOD BUT IN THE FREEZER AND THATS THE WAY IT IS THIS SPECIFIC MODEL DONT HAVE A FREEZER LIGHT
Enrique M.
REFRIGERATOR WHIRLPOOL n/a "No ice, replaced the ice maker and tested, customer reported is making noe but I could not duplicate....; used 1 W10884390 (ICEMAKER) from stock"
Pablo V.
DRYER MAYTAG n/a replace coil run test heat olkk request completed; used 1 279834 (COIL-VALVE) from stock
Oriale P.
WASHER MAYTAG n/a "found dead motor cntrl board f-6 e-1 error basket does not move upon start, needs new board. s coded part no charge to cust approved by mgr JG; ordrng 1 WPW10374126 (motor cntrl board)"
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS01 adjusted damper tested working good
Rose K.
REFRIGERATOR KITCHENAID KFCS22EVMS00 replaced left side end cap
Sarkis M.
REFRIGERATOR KITCHENAID KBSN608ESS00 not cooling need evap & compressor; ordrng 1 W10841139 (compressor) and 1 W10841139 (evap) and 1 w10913906 (vave)
Francis C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 HELPING AM TRAINING
Edi C.
DRYER WHIRLPOOL n/a "customer complaint taking too long to dry : run diagnose test all components tested ok to manufactory specifics, increase 15 precent on dryer level ."
Raymond J.
DRYER-GAS WHIRLPOOL MED3500FW0 dryer working fine would not dup any problemsrecall
Ramon H.
REFRIGERATOR KITCHENAID HR84427224 air leaking through gasket formed gasket no more leak
Edi C.
WASHER WHIRLPOOL n/a Customer complaint not spinning leaks: found bad pump and rotor ordering parts for customer; ordrng 1 WPW10581874 (pump) and 1 W10754161 (motor rotor) and 1 W10754158 (motor stator)
Ramon H.
RANGE KITCHENAID KSGGF700ESS1 ran diagnosiss and recalibrated 5 degress tested and cx happy with temo
Victor B.
REFRIGERATOR KITCHENAID KBSD602ESS00 there was a paper at drain hole by evap. drain removed put some water it drain.
Larry G.
REFRIGERATOR KITCHENAID KSSC42QTS00 not dispensing water and not filling ice maker. broken wire in cabinet.
Pablo V.
DRYER WHIRLPOOL WGD4800BQ1 remove screws from drum and front panel run test no more noise request completed
Jonathan H.
WASHER WHIRLPOOL WFW92HEFC0 Replaced parts and tested unit no further issues controls fine called trade partner for extra labor. Wjgifjgal2
Jonathan H.
REFRIGERATOR KITCHEN n/a Can't get door open ice maker frozen over. Order imparts and had unit turns off will return this weekend. ; ordrng 1 W10823805 (BOARE) and 1 WP2313917 (VALV) and 1 WPW10277450 (ICE MAKER)
Raymond J.
MICROWAVE KITCHENAID n/a "found faughty m/w appl manger, cust will consider and will let us know."
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 evaporator frosted unit not defrosting due to open bimetal; ordrng 1 WPW10514110 (motor evaporator)
Victor B.
REFRIGERATOR WHIRLPOOL n/a evap. motor not running replaced now runs.; used 1 WP2315539 (EVAP FAN) from stock
Francis C.
MICROWAVE KITCHENAID n/a HELPING RJ TRAINING
Edi C.
DISHWASHER WHIRLPOOL KUDC03IVBS3 found bad panel customer declined estimate
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Due to still not draining intermittent, i installed another pump, and clean hhose with CO 2 gun and tested is fine now; used 1 WPW10348269 (DRAIN PUMP) from stock"
Pablo V.
WASHER WHIRLPOOL MAH5500BWW washer need a new bearing job parts customer is going to purchase a new washer
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 FOUND S PARTIAL RESTRICTION IN THE LOW SIDE NEEDS AN EVAPORATORPER CUSTOMER WANTS FIRST CALL IN THE MORNING; ordrng 1 W10836706 (EVAPORATOR)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "DSiue to not making ice, I installed board and display board unit it was working fine the icemalker when igot there, all is fine now."
Chris Z.
DISHWASHER MAYTAG MDB4949SDZ0 i found rubber gasket on dispenser to be falling off.. i reinstalled it correctly and now unit is complete
Edi C.
WASHER WHIRLPOOL WTW8000BW0 helperr done
Francisco J.
WASHER WHIRLPOOL WTW8000BW0 replacedthe bearings to the asher request completed .
Pablo V.
DISHWASHER KITCHENAID KDPE234GPS0 replace control board run test ok request completed
Jaime G.
WASHER MAYTAG MHW5500FC1 FOUND WASHER LEAKING THROUGH THE DOOR ORDERED A DOOR BOOTAUTHOR# FOR A 2 MEN JOB. MJGG700AL2; ordrng 1 WPW10237499 (BELLO) and 1 2MENJOB
Ramon H.
OVEN WHIRLPOOL n/a replaced ignitor tested working good
Raymond J.
REFRIGERATOR KITCHENAID KFIS25XVMS9 "found ice maker and damper making loud noise in harvest,; ordrng 1 W10882923 (icemaker) and 1 WPW10127427 (control) and 1 WPW10162697 (motor)"
Ramon H.
DISHWASHER WHIRLPOOL WRS588FIHZ00 drain pump not plugged in plugged in tested working goop
Sarkis M.
REFRIGERATOR WHIRLPOOL n/a ice bild up on evap defrost prablem; ordrng 1 W11196400 (board) and 1 W10911770 (wire harns) and 1 WP2315549 (motor-evap)
Jonathan H.
REFRIGERATOR KITCHENAID n/a U it needs defrost system air flow restricted. Ordering parts will replace what's needed. Setting up Saturday with enough time to manually defrost the system. ; ordrng 1 W10802701 (W62) and 1 W10856615 (FAN SCROLL ASSM. ) and 2 WP2317844 (THERMISTER)s
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EBS00 Due to small cpondensation at freezer adjusted freeezer door due to close right.
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 ice container stuck on shaft. removed container.ice maker arm sticking down hitting container when pulled out repalced all parts that tech LG ordered
Rose K.
REFRIGERATOR WHIRLPOOL EL87TRRRSO2 replaced evap and heatexchanger; used 1 WPW10143759 (DRIER) from stock
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 evaporator frosted and evap thermistor is reading 5.7k . ordering thermistor and control. Josh is putting control on the .order; ordrng 1 WPW10384183 (thermistor)
Sarkis M.
REFRIGERATOR JENN-AIR JSC24C8EAM00 need i.m & des tub & drain plugged
Francis C.
COOKTOP KITCHENAID KGCC566RBL05 "Installed all part related with two front burners , now its ok tested fine , i s-code all part for this job , not charge to custumer satisfaction , now its ok tested fine ."
Raymond J.
DISHWASHER WHIRLPOOL KUDS40FVSS3 "foiund control completluy dead due to power surge, out reading open hot and needs replace; ordrng 1 WPW10285179 (cntrl-elec) and 1 W10258275 (bi-metal) and 1 WPW10250024 (panel-cntl)"
Larry G.
WASHER MAYTAG MVWX655DW1 hot water filling slow. cleaned fill screen and turned house fauvcet all the way on. filling ok with hot water. recalibrated unit.
Sarkis M.
MICROWAVE WHIRLPOOL n/a no power orderd fuse & board; ordrng 1 W10892389 (board) and 1 W10832024 (thrmst-fix) and 2 W10138793 (fuse)s and 1 W10892389 (board)
Francis C.
WASHER MAYTAG n/a HELPING RJ TRAINING
Enrique M.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Freezing in the refrigerator compartment, adjusted left ff door and air flow to crisper drawers levevled it .."
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS00 "when press for ice it gives water, and it doesn't hold temp. but was disconnect start working normal ordered main board and 2 pads; ordrng 2 W10317253 (pad)s and 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)"
Robert S.
WASHER MAYTAG MVWX655DW0 Checked the washer found error code f0 e2 over sudsing. performed manual tests and recalibrated the machine.
Raymond J.
WASHER WHIRLPOOL WET4027HW0 "cust compl washer shaking in spin cycle , tech chk and tested washer, rep level legs and pust through test mode, no problems dup all test good"
Ramon H.
WASHER MAYTAG MVWB835DW0 replaced control board tested working good s code part per jermey
Edi C.
WASHER MAYTAG MVWX655DW1 "Customer complaint not running : found hot water off , turn it back on run diagnose test with cloth on bulky setting wahert tested ok to manufactory specifics."
Rose K.
REFRIGERATOR WHIRLPOOL GC3SHEXNS15 open drain gave estmate for new dispensor motor declined estmate
Enrique M.
REFRIGERATOR KITCHENAID n/a "Not cooling at all, found low on freon, ordering compressor and ff evaporator coil..; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)"
Jaime G.
REFRIGERATOR WHIRLPOOL n/a FOUND FROST BUILD UP IN THE FREEZER
Jonathan H.
DRYER MAYTAG MGDX500XW1 Replaced parts and tested unit no further issues all checked out ok ; used 1 3392519 (
Sarkis M.
REFRIGERATOR KITCHENAID KBFS20ECWH00 repair roller ckd working ok
Edi C.
WASHER WHIRLPOOL WTW4900BW0 found bad gears and actuator customer declined repair
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced dead main cntrl board, recalibrated ran test working ok."
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 repalced freezer door and noisy dumper tet good.
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Error code f9 e1 long drain. Found debris in pump filter reemoved the debris and tested.
Rose K.
OVEN WHIRLPOOL WOD51EC0AB05 replaced cooling fans
Jonathan H.
WASHER MAYTAG MAH5500BWW Replaced bearing and vacuumed inside of unit reinstalled tub and drum assembly tested for noises all tested fine no issues.
Larry G.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 replaced right side refer door gasket and checked for correct seal. s code part.
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to display is not working , I replaced new display buttoms in order to function properly"
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS Found blue wire broken not allowing door to send signal to board that it was closed. Fixed broken wire tested unit no further issues magnetron turns on unit heats like normal. Opens and closes door normal now.
Larry G.
RANGE WHIRLPOOL n/a "f8-e3,,,f5-e2....water in soap container when load is done also leaving water in fabric softner dispenser...replaced dispenser housing assembly and tested through test cycler.. picked up part from cypress. w10862190"
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "cust concerned with staind near bottom of water & ice dispenser from hard water, advised cust cosmetic issue, adjusted fridge temp to recomended & removed debris from door seals, unit woking ok."
Robert S.
DRYER WHIRLPOOL WED75HEFW1 Dryer motor will not run. found motor harness connector loose. reinstalled connecter firmly and tested dryer operation.
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "found broken dispenser door & cust say unit sometimes stops in mid cycle, needs parts replaced; ordrng 1 W10861000 (detergent dispenser) and 1 W11120155 (main cntrl) and 1 W11165145 (console)"
Pablo V.
MICROWAVE WHIRLPOOL MMV4205FZ1 helper completed
Chris Z.
OVEN JENN-AIR JJW2430DS01 replaced ui due to the intermittant light..
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 cx needs adapter and ice maker; ordrng 1 W10864518 (adapter) and 1 W11087201 (heater) and 1 W11294907 (ice maker)
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced the diffuser assembly and main control board.
Enrique M.
DISHWASHER KITCHENAID KDTM404EBS3 "Not cleaning dishes efficiently, ran diagnostics found error code F6 - E1called techline ref#7724314888recommnended to clean out dishwasher with 1/8th of a cup of vegetable oil due to over sudsing preventing wash motor from circulating water efficiently. if this fails and dishes are still not cleaning properly, will need to replace detergent tray."
Robert S.
WASHER MAYTAG n/a Checked the washer yhjere are no error codes customer says it sometimes will not spin. advised customer to use bulky setting for pillows and blankets.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 leveled unit as much as i can but flooring is unleveled so the unit is still not perfect.. advised cx to put wood down on the left side thats drooping so that the unit could be raised
Ramon H.
RANGE-OVEN WHIRLPOOL WFG540HOES1 replaced valves tested working good...
Jaime G.
OVEN JENN-AIR JJW3830DS01 INSTALLED THE NEW PANEL OVEN WORKED OK
Raymond J.
DISHWASHER WHIRLPOOL n/a found faughty sump and mtr assym; ordrng 1 WPW10348269 (drain pump) and 1 WPW10605057 (pump and motor assy) and 1 WPW10237499m (bellow)
Rose K.
OVEN WHIRLPOOL WOD51ES4ES01 upper rear fuse blowen; ordrng 1 W11034459 (thrmst-fix) and 1 W11165152 (thrmst-fixed) and 1 ovendolly
Rose K.
WASHER MAYTAG MVWB765FW2 needs new gearcase; ordrng 1 W10811956 (drum assy)
Jonathan H.
DRYER WHIRLPOOL WET4024HW0 9498246254 Sandra Replaced parts and tested unit no further issues with unit all tested ok.
Rose K.
WASHER WHIRLPOOL MVWB835DW4 had out of balance error code cleared code told cust to level washer
Pablo V.
DRYER WHIRLPOOL WGD6620HC0 run test no problem found instruc customer how dryer works test ok request completed
Larry G.
WASHER MAYTAG MVWB765FW3 replaced console and main control. recalibrated and verfied correct operation.
Jaime G.
MICROWAVE JENN-AIR JMV8208BAS customer had purchesed a new microwave
Jorge A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Due to no filling with water, installed water valve and adjsuted float valve and works fine"
Oriale P.
COMPACTOR KITCHENAID KTTS505ESS "found broken gear assy not allowing unit to come up, needs part replaced to repair.; ordrng 1 882699 (gear-drive)"
Raymond J.
RANGE AMANA AGR5330BAW3 replaced faughty pipe manifold all test good
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completedd
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezing in the refrigerator section ordering diffuser and board.; ordrng 1 W11317276 (diffuser) and 1 W11174836 (control)
Robert S.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced the freezer door slides.
Robert S.
WASHER AMANA NTW4516FW2 Machine not draining. Removed debris from drain pump.
Rose K.
DRYER AMANA NGD4655EW2 removed cbject from front felt
Jonathan H.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Unit needed new drain tube assembly. Used from truck stock all tested fine no further leakage. ; used 1 W10619951 (DRAIN TUBE) from stock
Ramon H.
THIN-TWIN WHIRLPOOL WGT4027HW0 need bottom harness; ordrng 1 w11249320 (lower harness)
Oriale P.
WASHER WHIRLPOOL WTW5000DW2 "replaced broken door switch, recalibrated ran test working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Door is dented, replaced the refrigerator door and tested, everything else is working fine..."
Ramon H.
DISHWASHER WHIRLPOOL WDT780SAEM1 replaced sump and display tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 diffuser not responding and display doesn't respond well-ordered; ordrng 1 W11317276 (diffuser) and 1 W11214887 (display)
Victor B.
REFRIGERATOR KITCHENAID KRFC300ESS01 2 food boxes were at back holding the door from clsoinf repalced and derosed all ice.
Edi C.
WASHER WHIRLPOOL WET4024HW0 "Customer complaint noisy : found bad water pump replaced it all tested ok to manufactory specifics, info customer normal sound level over all. autho## wjgavjgnl2 double labor"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Ice cubes sticking, not dispensing, found low water pressure causing hollow ice cubes and cracking, need plumber to repair water line, customer reported unit was freezing but is working fine at thjs time..."
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 tested compressor and it ws running but no frost pattern or cooling .. sealed system job is needed; ordrng 1 WPW10321158 (evaporator) and 1 WPW10507886 (compressor) and 1 SStech
Oriale P.
DRYER WHIRLPOOL WGD7500GC0 "found poor venting causing long dry times, advised cust to repair vent line under house, ran test unit working ok."
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found fridge not cooling it appeared as it was show room but it was not ordered user interface; ordrng 1 W11239666 (USER INTERFACE)
Oriale P.
WASHER ROPER RTW4516FW2 "found oil leaking from gearcase causing belt & pulley to slip & not spin out properly, repairs exceeded lowes did not want to repair unit."
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found ice dispenser bucket shaft frozen and not dispenseing ice, tech removed bucket and cleared ice that was causing shaft not to seat correcly, all test good.this is completely different problem than last service call"
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced fault inlet water valve f-8 e-1 long fill error, ran test working ok.; used 1 W11165546 (WATER VALVE) from stock"
Pablo V.
WASHER WHIRLPOOL WFW6620HC0 run test instruc customer abouth not overloading washer and mixing load run test ok request completed
Jonathan H.
WASHER MAYTAG MVWB765FW2 Error code for seized motor. No moving from actuator. Removed actuator. Gears were stuck. Fixed gear and ran diagnostics. Cleared code and no further issues with motor.
Oriale P.
WASHER WHIRLPOOL WTW8200YW0 "found bad inlet valve overfilling dispenser cups & leaking on to the floor, need new valve to repair.; ordrng 1 W10342320 (valve)"
Francis C.
REFRIGERATOR WHIRLPOOL WRS571C1HZ00 HELPING PA TRAINING
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS2 "Replaced switch and tested unit no further issues with unit door switch working like normal now. Unit heats and light shits off like normal. ; used 1 W10269458 (SWITCH), and 1 W10269460 (SWITCH) from stock"
Francisco J.
WASHER WHIRLPOOL WTW4850BW1 f2e1 f21 e1 replaced the shifter and the cam and water inlet valve the unit is working proprly again.
Pablo V.
WASHER MAYTAG MHW5630HW0 washer need a new main control board run need a helper washer dryer stack; ordrng 1 W11316623 (control) and 1 2man (2man)
Jorge A.
LAUNDRY CENTER MAYTAG MHWC7500YW0 i was a helper
Francis C.
DRYER WHIRLPOOL WGD4850HW0 HELPING PA TRAINING
Ramon H.
LAUNDRY CENTER MAYTAG MVWC425BW1 replaced hub tested working good
Rose K.
WASHER WHIRLPOOL WTW5000DW drain needs to be cleaned
Jorge A.
DISHWASHER KITCHENAID KDFE104HPS "Due to not draining properly , i installed new drai pump in order to fucntion properly all tested out ok."
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 uanble to diagnose machine spin info customer could be out of balance load or beraing washer tested ok to manufactroy specifics.
Raymond J.
DRYER MAYTAG MGDC215EW2 "replaced faughty sensor and coil that was causeing dryer to short cycle, all test good"
Jaime G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 INSTALLED THE NEW SENSOR; ordrng 1 W11225850DS (HINGE DS)
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Due to frpozen in evaporator ref. section , in sytalle dall these parts in order to function properly"
Jaime G.
COOKTOP WHIRLPOOL WCE55US0HB00 installed the new cook top glass
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint only drainning : run diagnose test calibrate control board re run ycle washer run all components tested ok to manufactory specifics
Rose K.
OVEN KITCHENAID KOCE507ESS07 needs ss door ordered wrong door; ordrng 1 W10774423 (glass-door) and 1 W10839793 (nameplate)
Chris Z.
DISHWASHER WHIRLPOOL WDT730PAHZ glas was stuck in the pump so i removed it and ran and tested unit and it drained perfectly after repair
Jonathan H.
REFRIGERATOR WHIRLPOOL KSSC48FMS01 "3/19/19 12:13: JH rspndd 3/19 TUE, call should have been marked complete"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 ice desp door gas stain stein cleaned steel ther customer going to tray 1st to exch if not cust going to call back
Victor B.
REFRIGERATOR JENN-AIR JFX2897DRM02 "ther is no drips at all, per male another company already replaced the water valve."
Victor B.
REFRIGERATOR WHIRLPOOL WUW55X24DS numbers are not complete and fan for botton space don't work-ordered fans and display.; ordrng 1 W10792631 (fan) and 1 W10792631 (fan) and 1 W10782230 (motor-evap) and 1 W10782254 (fan) and 1 WPW10782191 (cntrl-elec) and 1 W10782220 (thermistor)
Francis C.
RANGE WHIRLPOOL GW397LXUQ07 HELPING PA TRAINING
Chris Z.
DISHWASHER WHIRLPOOL WDF520PADM7 found that cx isnt using rinse aid and not running hot water before the wash.. advised that will help with her drying tramendously .. i found heater to work perfectly so nothing wrong with the washer
Francisco J.
REFRIGERATOR AMANA ASD2575BRB01 replaced the housing and the board request completed .
Pablo V.
DISHWASHER AMANA ADB1400AGW0 replace gasket and fill sispenser instruc customer abouth diswasher not getting the water temp that needs run test ok request completed
Oriale P.
WASHER WHIRLPOOL WFW7590FW0 "removed sock & debris from drain pump causing f-9 e-1 long drain error, ran test working ok."
Robert S.
COOKTOP WHIRLPOOL CGC2536ADB switches burned under top burner screws rusted will need all orifice bases and burner heads estimate 773.37 to repair declined at this time.
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYB02 need refg door gasket dec est
Larry G.
WASHER WHIRLPOOL WTW5000DW1 "f2-e1,,,f5-e1,,f7-e5,,,wont light up when start button pushed and wont lock door in manual test but will lock in recalibration and automatic test.; ordrng 1 W11307244 (door latch) and 1 W11116590 (cntrl-elec)"
Chris Z.
STOVE - GAS JENN-AIR JGS9900CDS01 replaced and tested both switch and spark mod.. unit is acting to factory specs ..
Pablo V.
DRYER WHIRLPOOL WGT4027HW0 run test heating ok instruc customer that need to clean vent request commpleted
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 gasket is open at top again-replaced freezer gasket. and raized freezer door for magnet to make better contact with frame.
Ramon H.
REFRIGERATOR KITCHENAID KBFS25EVMS ran diagnoissis and tested refer no problems found at this time
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 instr customer door closing normal
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Noisy, ordering air damper control using KJED100APL1; ordrng 1 WPW10594329 (damper control)"
Edi C.
WASHER AMANA NTW4516FW2 Customer complaint not working: found bad gearcase and lock replaced parts run diagnose test all components tested ok to manufactory specifics.use authoAjdq7jdml2
Raymond J.
WASHER MAYTAG MHW5630HW0 "found washer reading f5 e3 error code which is unlock failure, preformed test 4 on tech sheet and unpluged to rest, all test good"
Raymond J.
DRYER MAYTAG MGD5630HW0 found dryer shaking durning cycle. repaired right front leg and leveled. all test good
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 "replaced front right burner head. tested for correct flame.; ordrng 1 W10881749ds (cap-burner), used 1 WPW10515455 (R & L front burner heads) from stock"
Jaime G.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 INSTALLED THE NEW TIMER
Jaime G.
M/W OTR WHIRLPOOL WMH31017HS2 installed microwave cover and other parts listed
Francis C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ HELPING PA TRAINING
Jonathan H.
OVEN JENN-AIR JJW2430DS01 Replaced console and tested unit no further issues all tested ok touchpad finally workin normal.
Pablo V.
WASHER MAYTAG MHW8200FW0 replace control bpard run test ok requesst completed
Francis C.
WASHER WHIRLPOOL WTW8900BW0 HELPING PA TRAINING
Ramon H.
OVEN AMANA AER6303MFS2 CX NOT GETTING 240 AT OUTLET ADVISED CX TO CALL ELECTRICIAN
Ramon H.
DISHWASHER AMANA ADB1400AGS1 cx unsure how to use ran diagnoisis and showed cx how to use rinse aid ....dishwasher working normally ...dishawsher was also unbalanced leveled and working good
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 need to replace the tub assembly to this washer also called for second man autho since its a tub job .autho :wjgaojgdpl2.5; ordrng 1 W10870752 (stator) and 1 WPW10453673 (rotor) and 1 DSWPW10737541 (tub-outer) and 1 2NDMAN (2NDMAN) and 1 WPW10253476 (screw) and 1 W11253212 (screw)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed the pressure regulator and new resevuar but water was still sputtering and valve was still chattering so turned down the water pressure at the water line from home and water stream became more smooth
Raymond J.
WASHER MAYTAG MVWB835DW1 found water valve not opening when unit calls for fill; ordrng 1 W11172234 (water valve)
Chris Z.
REFRIGERATOR MAYTAG MFI2570FEZ06 no info was relayed to the contractor so they called back as a callback so i can give him the breakdown
Francis C.
WASHER WHIRLPOOL CHW9150GW0 HELPING PA TRAINING
Chris Z.
RANGE JENN-AIR JGS8860BDP i installed a new ignightor on the burner so now the burner ignights proporly .. sending bottom panel DS; ordrng 1 WP2205F054-19ds
Oriale P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found wash motor not moving & broken soap dispenser door, needs parts replaced ordering main cntrl just in case needed.; ordrng 1 W11305297 (main cntrl) and 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor)"
Chris Z.
TRASH COMPACTOR KITCHENAID KTTS505EPA0 unit is working proporly.. i found the cx wasnt loading trash with enough items for unit to compress correctly .. i advised cx wait unit bin is almost full to compress the trash.
Jonathan H.
DISHWASHER WHIRLPOOL WDT710PAYM3 W10518394 heater (35)WPW10482480 sump W10479763 boardS code for board and motor. Heater needs replacement customer will shop around to see if they want new unit. Total with parts tax labor . If she calls back order parts listed and will return with parts for repairs.
Ramon H.
I-ENABLED DW MAYTAG n/a cx needs drain pump; schdld next appmnt for 3/21 THU !
Jonathan H.
DISHWASHER WHIRLPOOL WDF560SAFM2 Replaced the control board and unit turned on and the heater turned on as well in diagnostics. All tested fine now getting proper voltage for heat cycle.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 "need to replace the motor evap with the harness fridge has a defrost problem icing up the fan and getting no cool.; saved tckt , states that autho needed"
Oriale P.
WASHER MAYTAG MHW3505FW1 "found loose door clamp reinstalled clamp, working ok."
Larry G.
DISHWASHER KITCHENAID KDFE104HWH0 pump motor not turning on. replaced sump motor and tested for correct operation.
Ramon H.
COOKTOP WHIRLPOOL KDPM354GPS0 replaced sump and motor tested working good
Raymond J.
REFRIGERATOR KITCHENAID KSSC48QVS05 "replaced leaking resvoir, all test good"
Francisco J.
RANGE WHIRLPOOL WFG320M0BS3 replaced the harness and socket to the board the oven light turns off and on now .request completed .
Sarkis M.
M/W OTR WHIRLPOOL UMV1160CB3 "uj658j6epl2 128478, 2/26/2019 miss assembly m/o cabinet reinstalled ckd ok"
Jonathan H.
DRYER MAYTAG MEDB765FW0 W10545923 drum Unit was having issue its ripping clothing I checked is due and found bent metal on the door assembly. Fixed metal rim and tested unit dosnt seem to have any more issues. Customer very upset at the fact they had clothes ruined. I. Informed them to contact whirlpool regarding the clothes and if any further issues happen they can also contact customer care for further options.
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "due to holding the rack, i installed clips all tsted out ok"
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS0 "Not dispensing ice, ordering dispenser motor and shaft..; ordrng 1 WPW10347114 (shaft) and 1 W10822606 (motor)"
Francis C.
WASHER MAYTAG MHW5500FW1 HELPING PA TRAINING
Enrique M.
REFRIGERATOR BI WHIRLPOOL KRMF706ESS01 "Several problems, unit is infested with roaches and rodents, water hoses and wire harnesses are damaged, replaced water valves, wire harness pantry door, pantry user interface, using autho #NLAC10074006;"
Robert S.
WASHER MAYTAG MVWB835DW3 checked the washer all functions normal. pre id part is in Prestons tote.
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 water leaking inside refrigerator drain tub was plugged cleaned ckd ok
Edi C.
DISHWASHER MAYTAG MDB4949SDM2 Customer complaint keeps shutting off : ordering control board and touch panel no parking close to beach; ordrng 1 WPW10562079 (panel-cntl)
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ "Due to noit draining , i repaced drain pump in order to function better, also adviced custome to use Jet dry for better cleaning"
Larry G.
DRYER AMANA NGD4655EW0 replaced dryer cabinet and tested for correct operation.
Chris Z.
TRASH COMPACTOR KITCHENAID KTTS505EPA0 trash compactor was working.. the cx wasnt filling bin enough for the arm to compress the trash . i advised cx to fill trash up and then use the compactor or else trash isnt going to compact
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 water hose at back was kink showed to both male and female now delivery water and ice maker got water.
Edi C.
WASHER WHIRLPOOL WFW8300SW1 Customer complaint leaking: found clogg dispencer line cleaned run water no nore leak all tested ok to manufactory specifics.
Larry G.
WASHER MAYTAG MVWC425BW1 eplaced gearcase and recalibrated. tested for correct operation.
Jorge A.
REFRIGERATOR BI KITCHENAID KSRG25EVMS05 Due to no cooling need a lot work computer system. customer declined repairs
Jonathan H.
DISHWASHER WHIRLPOOL WDT920SADH2 Replaced parts and tested unit n ofurther issues. Defective links. Broken the spring.
Francisco J.
REFRIGERATOR JENN-AIR JB36NXFXLE00 fridge has a 2 year warranty on it ..replaced the water valve and the icemaker the unit called for water and it stopped before it would leak over.
Francisco J.
RANGE WHIRLPOOL WFC310S0ES0 f9e0 the range has a problem with the power cord customer says he will call back he may have an electrician install the power cord.check the outlet
Edi C.
DRYER WHIRLPOOL CEM2745FQ0 Customer complaint coins getting jam: re adjusted coins tunel re run test dryer tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to frosted in side of refrigerator side , i installed board and previous also installed sensor"
Enrique M.
REFRIGERATOR KITCHENAID KSSC42QMS01 "Not working at all, dead unit, replaced the main control board kit and tested."
Edi C.
WASHER WHIRLPOOL WTW4616FW2 Customer complaint not working : found bad cold water not coming in info customer cold water not working from home washer tested ok to manufactory specifics.
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "found bad electrical outlet has loose ground causing mian cntrl board issue, advised cust washer working ok."
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADW7 checked pump and ran diagnosiss tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 needs new ice maker; ordrng 1 WPW10300024 (icemaker)
Robert S.
WASHER WHIRLPOOL WFW7590FW0 checked the washer cleaned the bottom of the glass and bottom of bellows ran the machine through 3 test cycles and no leaks. Spin cycle is also normal advised cust to use smaller loads.
Edi C.
WASHER MAYTAG MVWC565FW1 Customer complaint no getting power: run diagnose test no error codes unit works goes on all components tested ok to manufactory specifics.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 water dispansing to slow inst cust to check water presher
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS01 "found fzr door not closing on left side and allowing warm air inside.repaired door and all test good,"
Francis C.
WASHER AMANA NTW4516FW2 HELPING TRAINING
Edi C.
DRYER WHIRLPOOL WGD4616FW1 Customer complaint no heat : run diagnose adjuisted vent flap dryer heat all components tested ok to manufactory specifics.
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "1 ladder defective, switch sometimes ork sometimes doesn't, drawer sometime don't stick-fixed all"
Jorge A.
FREEZER WHIRLPOOL WZF34X16DW "Due to freezer in uneven, i tilted one side of the freezer now is fine"
Pablo V.
WASHER WHIRLPOOL WTW8900BW0 replace hinge run test ok request completed
Jaime G.
WASHER WHIRLPOOL MVWC465HW2 found a brand new unit not moving from wash to spin that was because of the sensor connector not pushed all the way in had reconected then washer worked ok
Rose K.
DISHWASHER WHIRLPOOL KDTE304DPA0 ordered new upper rack; ordrng 1 W10909088 (dishrack upper) and 2 WPW10082861 (stop)s and 4 W10888592 (wheel)s
Edi C.
WASHER WHIRLPOOL WTW5000DW "by accident arrive on call , pre id; ordrng 1 W10634026"
Victor B.
REFRIGERATOR KITCHENAID KFIS29PBMS00 pipe at back was touching the compressor and making noies adj. no more unusual noises
Pablo V.
DRYER WHIRLPOOL WGD6620HW0 instruc customer how dryer works run test normal sound when is drying test cycle ok request completedd
Pablo V.
WASHER WHIRLPOOL WFW6620HW0 instruc customer abouth wwek floor and to use rubber legs for better support test ok request completed
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 d/w door not closing adj door latch ckd working ok
Rose K.
OVEN KITCHENAID KODE500EW02 unit was in demo mode
Edi C.
DISHWASHER KITCHENAID KDTM354DSS5 use author KJDK6JDEPL1 Customer complaint not drainning: found bad water pump replaced it run diagnose test dish washer ok all component tested ok to manufactory specifics.
Jaime G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 found a bit of water on top of freezerz doors gasket i could not tell where its coming fromper customer it veries sometimes there is more water then other times. called tech support and ask for a solution they said they have not had this kind of complain
Enrique M.
REFRIGERATOR KITCHENAID KRFF305EBL00 "Top door hinges missing some screws, replaced missing screws and adjusted refrigerator doors, customer reposted cabinet side have some defrsion on two spots I took pictures to document it...instructed no repairs on cabinet avail."
Robert S.
WASHER MAYTAG MVWB765FW0 no hot water through water valve estimate Replaced the inlet water valve and calibrated the machine.; used 1 W11165546 (valve) from stock
Francis C.
DRYER MAYTAG MGDB950YW0 helping BZ TRAINING
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 installed the new compressor and evaporator left unit running
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYW04 bottom of right refrigerator door hinge area is caved in called aig for approval #wjezx00xpl1; ordrng 1 LW10353181 (dor-fip wh) and 1 WPW10481434 (nameplate) and 1 WPW10470155 (cam-door) and 1 W10460612 (gasket-fip)
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Ice maker ejector blades stuck in ice and ice maker leaking at front mold area. Replaced the ice maker and cycle tested
Rose K.
DISHWASHER KITCHENAID KDTE304DPA0 cleaned air gap
Jonathan H.
SXS 22' WHIRLPOOL n/a Replaced door tested unit heated gasket called for autho on labor. Wjfam00nl2
Victor B.
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 COMPLETED HELPER JOB
Ramon H.
DRYER WHIRLPOOL WED7990FW0 cx needs motor and idler; ordrng 1 W10837240 (bracket) and 1 W11209428 (motor) and 1 2ndman (laundry)
Francisco J.
WASHER MAYTAG MVWB765FW2 the washer is working properly there isnt anything no error codes now and the washer is working as intended explained to customer to how the washer works.
Francisco J.
DRYER MAYTAG MGDB765FW0 customer had questions regarding the dryer her complain was that when we should dry the numbers would sometimes change of their own the reason is because she was not using timed dry therefore in the other cycles it may change.
Ramon H.
WASHER AMANA NTW4516FW3 needs basket rusting; ordrng 1 W10554251 (spin basket)
Ramon H.
DRYER MAYTAG MGD5500FW1 idler making noise adjusted tested working good no further issues at this time
Ramon H.
DRYER MAYTAG MGD5500FW1 ran diagnosiss and tested on all cycles dryer running good
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "due to not making ice, need to order broken fill tube.; ordrng 2 W10917894 (assy, fill tube)s"
Ramon H.
DRYER WHIRLPOOL WGD8500DC4 ran diagnosiss no error codes tested on all cyles working normally
Ramon H.
RANGE WHIRLPOOL WFG550S0HZ0 ran diagnoisiss tested workig good normal operation
Edi C.
DRYER-GAS WHIRLPOOL WGD95HEDU1 installed part dryer tested ok
Rose K.
RANGE WHIRLPOOL WFG525SOHV0 ordered new door seal and temp sensor; ordrng 1 WPW10658354 (gaskt-door) and 1 WPW10299227 (hinge-door) and 1 W10299224 (hinge-door) and 1 W10833885 (sensor)
Pablo V.
DISHWASHER KITCHENAID KUDD03DTSS10 replace pump run test wash ok request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 BAD FREEZER SWITCH- REPLACED NOW LIGHT WORKS
Robert S.
REFRIGERATOR MAYTAG MFX2571XEM2 Replaced the refrigerator door gaskets
Enrique M.
FREEZER KITCHENAID KRSF505ESS00 "Not cooling, leaking freon, replaced the compressor was going to replace the evaporator for refrigerator and found a leak on the refrigeratoe suction line, unable to repair leak is to close to inner liner, called tech line #772441781"
Jonathan H.
DRYER WHIRLPOOL WGD97HEDU0 "Unit had some burnt lint smell inside it was uninstalled when I arrived so I plugged in and tested unit and saw the gas valve is great air flow is fine now as its pulled out but informed if when its reinstalled, the vent is kinked, it will cause an issue with poor ventilation. Told her to run unit for 45 min to clear the smell. All else tested fine n ofurther issues. Cycling fine."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 tested ice maker ran diagniossis tested ok reset main control and advised cx to change filter it has never been replaced in 3 years
Sarkis M.
REFRIGERATOR WHIRLPOOL KFXS25RYMS4 evap-fan making nois relaced ckd working ok; used 1 W11032800 (MOTOR-EVAP) from stock
Sarkis M.
DISHWASHER KITCHENAID KDTE404SS0 water leacking frome door need tracks; ordrng 1 W11259785 (track) and 1 W11259786 (trck)
Francisco J.
WASHER WHIRLPOOL MTW5840TW0 replaced the switch lid to the washer its working properly.customer does not have to slam the door on it any longer .
Pablo V.
WASHER WHIRLPOOL LAT9706AAE run test washer need a new motor customer is going to purchase a new washer
Robert S.
M/W OTR KITCHENAID KHMC1857BSS1 "Recall still not working. Replaced the touch pad and main control and both interlock switches. Microwave oven operation restored; used 2 W10727360 (SWITCH), and 1 WP8206419 (INTERLOCK) from stock"
Raymond J.
RANGE WHIRLPOOL WFG515S0ES1 "cust complant is that left front burner takes longer to ign. tech removed burner head and pushed ign up,also made sure burner cap was getting good connection, tested and all test good"
Edi C.
WASHER AMANA NTW4516FW3 Customer complaint shaking: level unit run diagnose test all components tested ok to manufactory specifics.
Rose K.
REFRIGERATOR WHIRLPOOL EL87TRRRSO2 "installed new evap found it was defective reopdered new evaperator; ordrng 1 WP4357245 (exchanger) and 1 WP4-81546-002 (evaporator) and 1 sstech (sealed system tech), used 1 W10143759 ("
Oriale P.
DRYER MAYTAG MGDB725BW0 "removed debris & lint build up inside dryer causng long dry times, ran test working ok."
Jaime G.
WASHER WHIRLPOOL MVWC415EW1 found a bad drain pumpgave customer the etimate they will think abpout it
Jaime G.
WASHER MAYTAG MVW565FW1 installed the cap and control then washer worked on all functions
Raymond J.
OVEN KITCHENAID KDRS483VSS04 "after pulling oven out tech found that jack was disconnected, tech reapired and all teest good"
Ramon H.
FREEZER WHIRLPOOL ET1CHEXVT03 cx posibbly leaving door open cuasing ice built up...need to defrost fan running good and compressor checks out
Raymond J.
WASHER MAYTAG MHW5100DW0 "repaired stacked washer that was not spinning, all test good"
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "top of evap. ice up, put tape over the fill tube that was open and replaced defrost thermistor"
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 dumper flapping -replaced test good. i picked up from lloyd at warehouse.; used 1 W11164593 (DIFUSER) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 customer complaint is that the fresh food section is freezing .went into diagnostics fc thermistor :passfz thermistor pass too.the problem is that infront of the air vent they had items infront blocking no air flow .
Robert S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher is pumping but there are a lot of suds left over reduced the drying agent to leve1 1 cust may have to reduce detergent usage also
Oriale P.
DRYER WHIRLPOOL WED5000DW2 "founb bad drum belt & rollers for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
Oriale P.
WASHER MAYTAG MVWB835DW0 "replaced bad noisey gearcase, leaking oil & faulty door switch, ran test working ok. auth#mjd2ojcdpl2"
Jonathan H.
KITCHEN WHIRLPOOL n/a F81F64Erro code for slow drain and float switch. Seems to be old codes. Refreshed and ran unit 3x to see if leaks was from seal or diverted valve. No leaks found left it running for 10 minutes each no leaks unfortunately we can't replace parts if there's no signs of leaks. If issue happens again they can contact contract again. WPW10671942
Ramon H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 cx leaving door open causing frost build up un clogged drain and ran diagnosiss on ice maker working good
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Freezing in the refrigerator sectiopn, replaced the air diffuser and advice to set temperature to recommended setting..; used 1 W11164593 ("
Jonathan H.
DRYER MAYTAG MEDC465HW0 Wrong part v; ordrng 1 WP8578354 (TEMP)
Sarkis M.
MICROWAVE WHIRLPOOL WML75011HW0 nut was missing installed cover & nut ckd ok ordeing hard-mount -------sd to customer; ordrng 1 W10821385 (hard-mount sd)
Jonathan H.
DISHWASHER KITCHENAID KDFE104DWH5 Replaced parts and tested unit no further issues. Parts covered.
Jorge A.
DISHWASHER JENN-AIR JDTSS244GS0 "Due to a leat at diepenser and not dyen well, I installe new board and new dispenser all tested out ok."
Francisco J.
WASHER WHIRLPOOL WFW72HEDW0 replaced the water pressure switch and the control board to the unit request completed .tested the unit out no error codes now .
Ramon H.
WASHER MAYTAG MVWB835DW1 getting f9 e2 error code ran dianoisiss tested and working good
Pablo V.
WASHER WHIRLPOOL WED75HEFW1 replace all parts run test ok request completed
Oriale P.
WASHER MAYTAG MVWB725BW0 "found broken lid lock assy not allowing unit to start & noisey bearing in spin cycle; ordrng 1 WPW10619844 (latch) and 1 W10435302 (bearing) and 1 W10118114 (hub,basket)"
Raymond J.
REFRIGERATOR KITCHENAID KRMF706EBS01 "found refer complerly covered with ice, ord cover and fan; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover)"
Oriale P.
WASHER MAYTAG MVWC565FW1 "found unit stuck in pump out mode with no lights on, removed fualt, recalibrated unit test working ok."
Victor B.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 ice maker noisy and leaking -repalced no more kaeks i put to go thru defrost every 8 hrs. insted of every 24 hrs. to help not to build ice at top of evap.; used 1 W10873791 (ICEMAKER) from stock