Local Reviews
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Pablo V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 replace damper request completed
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "door replaced ,all test good"
Enrique M.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 "Replaced the compressor and evaporator coil, system was low on freon, please go forward with part order and repair from jr 144633 w/ this authorization-as per ashley-aig"
Jaime G.
DISHWASHER WHIRLPOOL WDP370PAHW0 found unit filling up and just sitted there then it drain. motor would not run. tapped on it and tried again. this time workef
Victor B.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 empty of freon-ordered compressor and evap.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced the dual valve assembly and tested for leaks.
Jaime G.
DISHWASHER MAYTAG MDB4949SHZ0 "found dishwasher working normal. found no errors stored, so i did not find or duplicate no problem"
Chris Z.
WASHER WHIRLPOOL WTW8600YW0 replaced bad hinges but also sealed up a leak in the detergent assembly so now unit holds door open and doesnt leak
Robert S.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Checked the refrigerator temperatures are normal. Air from machine compartment blows out the back and out near the customers cabinets.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 door not closing properly heated gaskets to stop conedenastion warped gasket fixed handle and tested unit no more issues all tested ok
Francis C.
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 Training Completed
Jonathan H.
MICROWAVE KITCHENAID KMBP107ESS01 error ocde for door not closing opened unit found contact for door switch loose and not allowing power to turntabkle motor and magnetron tested unit after fixing hinge and all tested fine bent back to place all tested ok
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "cx compl dishwasher not closing properly, tech found door latch not alligned, repaired and all test good"
Sarkis M.
DISHWASHER WHIRLPOOL WDTA505SAHZ0 customer saying not starting/no operation is the control lock not drying after repair ckd unit working normal customer not using jet dry inst cust to use fet dry i told cust if thay call again if we find working normal we charge
Enrique M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Not cooling, found air ducts pluged up with ice, sealed big gap at bottom of frefrigerator, sealed all with silicone...; used 1 WP482338 (ADHESIVE) from stock"
Enrique M.
REFRIGERATOR MAYTAG MRT118FFFE00 "Frost in freezer, moisture in refrigerator section, resealed gaps around door perimeter with siliconbe and adjusted door gaskets for best door sealed, tested...."
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 replaced module and harness. tested for correct spark aon all burners.; used 1 WPW10515455 (R & L front burner heads) from stock
Oriale P.
DRYER WHIRLPOOL GGW9250PL0 "replaced broken ignitor causing no heat, ran test working ok.; used 1 279311 (IGNITOR) from stock"
Oriale P.
WASHER WHIRLPOOL WTW5000DW0 "replaced bad motor drive with loose drive shaft, recalibrated tested ok."
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Complaing making noise , found leaking water from the fill tube icemaker , just re installed , also i replaced harness evap , now its ok tested fine"
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced a blackened thermistor and it wasnt sitting on the suction tube proporly
Chris Z.
DRYER MAYTAG MGDE500VW0 replaced water valve that was stiuck open constantly letting water into dryer
Enrique M.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Not colde enough, found refrigerator compartment not defrosting, ordering ff evaporator cover and main control board.. using # JLEMO00DPL1; ordrng 1 W11333076 (control elect) and 1 W10887790 (cover-evap)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked the refrigerator found freezer temp -1.8f and refrigerator 20.7f. Refrigerator thermistor reading was 9.7k ohms at control board freezer thermistor reading 20k ohms at main board. Replaced the diffuser and main control board.
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHB1 cx needs sump and motor; ordrng 1 W11085683 (sump motor)
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHB1 replaced sump tested working good
Jorge A.
DISHWASHER MAYTAG MDB8989SHZ0 "Due to nor washing properly , installed new sump-motor and all tested out ok"
Ramon H.
WASHER MAYTAG MHW5630HW0 cx leak coming from water vaslve due to debri being in vale removed debri and tested working good
Rose K.
REFRIGERATOR MAYTAG MBF1953YEW2 replaced ice maker; used 1 W10884390 (ICEMAKER) from stock
Jaime G.
OVEN KITCHENAID KODC304ESS01 found temperature higher then normal so replaced the tempeature sesor and retested oven which checked ok
Victor B.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "empty of freon-replaced compressor and evap, wldtclddpl1; used 1 W10913906 (COUPLER) from stock"
Jonathan H.
OVEN JENN-AIR JJW2430DP03 replaced the defetive frame all etsted ok no further issues
Jorge A.
DRYER WHIRLPOOL WGD4815EW "Due to bad igniter, i replaced with anew igniter all tested out ok; used 1 279311 (IGNITOR) from stock"
Sarkis M.
RANGE WHIRLPOOL WFG320M0BS3 only need light bulb ds to customer nonfunction part; ordrng 1 W10888179 (BULB-LIGHT ds)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 extra autho - wlj6xljnl2 replaced parts tested unit no furtehr issues all tested ok defecetive compressor
Jorge A.
DRYER WHIRLPOOL WGD8500DC4 "Due to not dryen , i installed new parts for proper op."
Oriale P.
WASHER MAYTAG MVWB765FW2 "found long fill & thermistor error,water coming in too slow replaced bad water valve, ran test in diagnostics,working ok.; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
WASHER MAYTAG MVWB835DW4 "order parts for washer , broken part; ordrng 1 W10810403 (latch) and 1 W11237157 (bezel)"
Jorge A.
WASHER MAYTAG MVWB835DW "Due to a broken parts , need to order parts; ordrng 1 W11237157 (bezel) and 1 W10810403 (lid lock assy)"
Jaime G.
REFRIGERATOR JENN-AIR JFC2290VTB2 found freezers door rails hard to open. adviced customer that rails need to be replaced for door to open and close smoothly gave them the estimate
Jaime G.
OVEN KITCHENAID KODE500ESS02 installed the new user interface and sensor
Sarkis M.
DISHWASHER WHIRLPOOL WDT780SAEM1 customer saying water dripping from underneath is the dishwasher water leaking frome air gup instr customer to call plambing
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to frozen in back of evaporator, i order thremistor, board, fan; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)"
Pablo V.
LAUNDRY CENTER MAYTAG MGDE201YW0 help GC
Larry G.
OVEN WHIRLPOOL JJW9627CAB both elements are coming on ok. temperature cycling correctly. called into tech line. advised customer to do performance bake test with bisquits
Ramon H.
WASHER MAYTAG MVWB765FW3 cx had over load error code recalibrated and tested working good
Oriale P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "replaced broken difuser causing ff section to get too cold, working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Not making ice, found frozen ice maker fill tube due to low water pressure, water line was kinked, defrosted ice maker fill tube and cycled tested the ice maker.; used 1 12002646 (LIGHT SWITCH KIT) from stock"
Jaime G.
REFRIGERATOR KITCHENAID KSSO48QMB00 "found unit leakimg through ice dispenser due to recess not closing. showed that to customer, and explained to him what it is neededhe was very upset and threaten with sueing us NOTE: I DONT WANT TO BE BACK. SEND MASTER TECH spoke to jeremy and he suggested to order the parts needed.unit has custom made panels it will take extra time to do it; ordrng 1 W10823377 (door mechanism) and 1 WP2259396B (lever) and 1 WP2180226 (bracket) and 1 WP2180226wp2188786 (valve)"
Victor B.
REFRIGERATOR KITCHENAID KBFC42FTS08 f.f. gasket tearing ordered; ordrng 1 8201809 (gasket-fip)
Edi C.
WASHER MAYTAG MHW7000XW2 Customer complaint not starting : found bad motor control board replaced run diagnose test all compoenents tested ok to manufactory specifics.
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 unit needed spray arm ran unit afterwards no furtehr issues
Larry G.
WASHER WHIRLPOOL MVWC565FW1 f7-e6....pump cavitating during pump out leaving water in tub. cleared debris from tub to pump hose and recalibrated. advised on fab. softner. dispenser.
Pablo V.
REFRIGERATOR KITCHENAID KRFC604FSS02 call tenical support customer have aR/N replace top hinge still door not level since the delivery check floor ok request completed
Oriale P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "found bad difuser not closing causing ff section to freeze food, needs part replaced; ordrng 1 W11317276 (diffuser)"
Jaime G.
REFRIGERATOR KITCHENAID KRFC604FSS02 assisted technician
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 sr#--7725507780..add silicone to freezer cabinet. door. adjust middle gasket of top doors; used 1 W10841140 (ADHESIVE) from stock
Robert S.
WASHER WHIRLPOOL MVWC565FW1 Error code f8 e1. Found drain hose inserted all the way down the stanpipe into the trap. Pulled drain hose up and zip tied to fill hose. Recalibrated the washer.
Edi C.
WASHER MAYTAG MHW7000XW2 bad control ordeing part for customer customer prefer before 2 pm; ordrng 1 WPW10374126 (cntrl-elec)
Oriale P.
WASHER MAYTAG MHW4100DW0 "replaced door dasket, ran test working ok."
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 "complete different issue this is not related to same issue as before please bill seperately, this unit now needs spray arm, nothing to do with last repairs; ordrng 1 WPW10448645 (spray upper) and 1 WPW10327455 (spray)"
Ramon H.
DRYER MAYTAG MGDB765FW0 checked heating ran diagniossis working good no further issisuess at this time
Francis C.
RANGE WHIRLPOOL PRG4810NP Helping JS Training
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found the freezer door out of alignment. Realigned the freezer door.
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM cx heater was disconnected reconnected tested working good
Robert S.
WASHER MAYTAG MVWC416FW0 Replaced the gearcase and cam assembly recalibrated the washer and cycle tested.; used 1 W10721967 (CAM) from stock
Jaime G.
OVEN WHIRLPOOL WFG320M0BS3 found igniter coming on but there was no fire. checked the gas regulator and found the ovens gas valve shut had it opened then oven worked
Rose K.
DRYER MAYTAG MGDB835DW replaced main control board ready for resale
Victor B.
REFRIGERATOR JENN-AIR JFC2290REP00 freezer rails hard to open or close and switch froze replaced rails and switch test good.
Pablo V.
WASHER MAYTAG MVWX700AG0 found bad water valve customerneed a morning appot; ordrng 1 W11158805 (valve)
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "found bad electrical outlet missing ground causing unit to stop with power failure, advised cust to have electrician check & repair outlet. washer ok."
Oriale P.
DRYER-GAS WHIRLPOOL WFW5620HW0 "reposition door & hinges to close properly add grease to door latch, closing good."
Jaime G.
OVEN WHIRLPOOL KFDD500ESS02 found ovens temperature way off ordered partsovens bulb its getting burned up often. convection fan motor rans on regular baking unit was a floor model; ordrng 1 W10877016 (cntrl) and 1 WP7430P044-60 (snsr) and 1 W11281687 (light)
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 need compressor no part #; schdld next appmnt for 8/2 FRI !
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "dumper noise is normal, s there was some cans frozen cause tehy are in a tray that goes all the way to the back it was stray under the diffuser vent, i explained not to put nothing under all the way, she's not happy with fridge she want it to be replace."
Edi C.
WASHER MAYTAG MHW5500FW1 Customer complaint leaking : found bad door seal replaced it run diagnose test all components tested ok to manufactory specifics. advise customer to check on drain pipe for any sign of water coming back .
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS00 need compressor; ordrng 1 W10832994 (compressor) and 1 W11116006 (evap)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 bad freezer switch and door bin peeling order both; ordrng 1 W11379148 (door bbin) and 1 WP12466115SP (light switch)
Edi C.
DISHWASHER WHIRLPOOL KUDS02SRWH4 recall customer complaint door still keep poping open: adjusted hinges run diagnose test all componets tested ok to manufactory specifics.
Edi C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint mullion sweating: call ref#7725504849 call tech line advise to replaced part on back will reduce air flow and help mullion to get hotter customer requesting AM before 10; ordrng 1 W10639778 (gasket)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed the freezer fan grille. Ice maker is now producing ice. Temperatures are normal also.
Francis C.
OVEN JENN-AIR JJW2830DS01 "Complaint oven glass door broken as well , just ordering the correct part for customer satisfaction . i left part with customer because i dont wants damaged the door and the inner frame if i take it back to the warehouse , this call it for my self only FC.; ordrng 1 WPW10347596 (glass-door) and 1 WPW10618107 (glass-door)"
Jonathan H.
MICROWAVE KITCHENAID KMHS120EBS2 unit needed switches replaced and tested unit psp parst all else tested fine no furtehr issues
Robert S.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Replaced the refrigerator section evaporator thermistor and fan scroll. I will mail broken meat pan to customer.; ordrng 1 W10727109ds (pan-meat)
Chris Z.
DRYER MAYTAG MGDX655DW2 replaced thermal cuttoffs and now unit should blow fuse anymore
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "found washer not seated on floor even due to soft spot & weak floor, made adjustment & advised cust about floor . washer working ok."
Jonathan H.
DISHWASHER WHIRLPOOL WDF7609ADM0 unit needed float switch fixed it wasnt allowing water to stop fixed switch and tested unit filed 4x and ddrain no furtehr issues
Robert S.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Found evaporator coil completely frosted up. Also found defrost heater lead loose in the connector. Corrected loose defrost heater lead and defrosted the evaporator coil.
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "due to parts is deffective leaks, i order a new one for; ordrng 1 W11085683 (pump&motor)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 found evaporator fan motor not running although voltage was present. installed the new fan motor and it ran right away
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS03 replaced broekn wire with fill tube and now no more frozen water lines
Edi C.
DISHWASHER WHIRLPOOL KDTE234GPS0 Customer complaint leaking : found loose clamp at y connector run diagnose test no more leaks
Pablo V.
REFRIGERATOR KITCHENAID KBBR306ESS01 replace door skin request completed
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 i fully defrosted the evap coil witch was frosted over and i replaced the thermistor in FZ and now unit should be cooling proporly.; used 2 W10838965 (THERMISTOR) from stock
Ramon H.
DRYER WHIRLPOOL WGD4950HW0 cx dryer vent is clogged took vent off and showed cx that drys without vent on no further issues at this time
Ramon H.
WASHER WHIRLPOOL WTW4955HW1 start button was stuck removed panel and pooped out start button advised cx not to push hard on button
Victor B.
REFRIGERATOR MAYTAG MFI2569YEMO "she showed me the eggs frozen everything else was fine but the setting at f.f. was 33 deg. i showed,, anbout the noise is normal."
Jorge A.
WASHER WHIRLPOOL MHW5500FW0 done as helper
Jonathan H.
DRYER WHIRLPOOL WGD9620HC0 extra labor autho - wlj6w00nl2 replaced all parts and tested unigt no furtehr issues
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced the cubed solenoid and the ice dispenser motor.
Jorge A.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Due to not cooling in refrigerator side, i order main board and motor for op.; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "chk and test refer, tech found veggies frozen on top shelf but veggies in drawer fine, told cx that veggies must be put in recommended destination or its possible to freeze. all test good"
Oriale P.
WASHER MAYTAG MVWB850YG0 "replaced bad noisey bearings with stator & rotor, ran, test working ok.Auth#MLGVELGXPL2"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 adjust freezer seal and removed ice from light switch.
Jaime G.
DRYER MAYTAG MGDC465HW0 installed the new catch assembly
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFH01 installed the new control box (for second time) and thermisters
Sarkis M.
OVEN WHIRLPOOL WFC150M0EW3 installed cntl-elec orderd prv tech
Rose K.
DRYER WHIRLPOOL WGD9550WL3 replaced drive belt and idler pully; pckd up 1 661570 (belt)
Jaime G.
WASHER MAYTAG MHW5100DW0 found one counter weight off and damaged the tub assembly. ordered partsauthorization for a 2 man job and double laborMLJNELJXL2; ordrng 1 WPW10409997 (TUB ASSLY) and 2 W10312625 (SHACKS)s and 1 W10253014 (COUNTERWEIGHT) and 1 W10237535 (" " ") and 1 2MENJOB
Enrique M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Freezing in the ref, frost build up in freezer,removed frost and adjusted the freezer door, tighten door handle, adjusted air flow to refrigerator compartment..."
Jaime G.
FREEZER KITCHENAID KRFF707ESS01 found a leak on the low side ordered parts; ordrng 1 W10832994 (cmprsr) and 1 WPW10608485 (evapo)
Oriale P.
DISHWASHER KITCHENAID KDTE404DSS0 "replaced defective fan causing unit to stop mid cycle, ran test working ok. this is not related to prev service"
Rose K.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 ordered new ff evap fan; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Larry G.
WASHER MAYTAG MHW8200FC0 replaced main control and tested for correct operation.
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 add plastic shim to crisper shelf so draw will slide all the way in
Ramon H.
WASHER MAYTAG MDB4949SDZ0 cx needs main and panel controls; ordrng 1 W10898448 (panel control) and 1 W10906430 (main control) and 1 W10811169 (user interface)
Sarkis M.
OVEN WHIRLPOOL KOSE500ESS02 door locked oven stopped working after self clean cycle. door is locked and unable to obtain installed fuse ckd working ok; used 1 WPW10545255 (FUSE) from stock
Francisco J.
WASHER WHIRLPOOL WFW75HEFW0 error code f301pressure switch error code; ordrng 1 WPW10605427 (water pump) and 1 WPW10448876 (pressure switch)
Oriale P.
WASHER WHIRLPOOL WFW94HEXW2 "removed debris from door gasket holes stopping water from draining out of gasket, working ok."
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Pump in the box was a used part. Customers pump was no good. Will reorder pump; ordrng 1 WPW10605427 (pump-water)
Sarkis M.
DRYER MAYTAG MGDB765FW0 installed panl and board ckd working ok
Robert S.
WASHER AMANA NTW4516FW3 Error f5 e2 latch problem will not lock or light up on control.; schdld next appmnt for 8/6 TUE !
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 water was leaking from filter housing installed housing ckd ok
Chris Z.
WASHER MAYTAG MHW5500FW0
Robert S.
DRYER MAYTAG MGDB835DC4 Front drum seal came off and shredded.; ordrng 1 W10626460 (drum) and 1 WP3387242 (seal)
Chris Z.
REFRIGERATOR MAYTAG MZD2665HE dispencer assembly is moded over.. needs to replace everything; ordrng 1 WP67006534 (chute) and 1 WP67004119 (hinge-door) and 1 WP12562701 (door- ice) and 1 WP67007098 (insulation) and 1 WP12665101 (seal- ice)
Jorge A.
DISHWASHER KITCHENAID KDTM354ESS1 "Due to not working, i adjusted the drain pump and found there is no water going to the Diswasher , I open the and all tested out ok. They bought the house 2 months ago."
Edi C.
REFRIGERATOR KITCHENAID KRMF706ESS00 call master tech for advise will be caming back with him needing parts; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) and 1 mastertech (master tech)
Jonathan H.
WASHER MAYTAG MVWX655DW0 ran cc for balance tested unit no furtehr issue with basket i recalibrated unit as well and left unit running on bulky cycle to flush out any oils all else tested ok customer left teh house during repair i wasnt aware and was told to run same cc from last visit.
Oriale P.
REFRIGERATOR KITCHENAID KRMF706ESS01 found bad water & ice dispenser not working all the time also no light working needs cntrl replaced; ordrng 1 W10804160 (led cntrl) and 1 W10894103 (display) and 1 W11125932 (trim) and 1 W11087492 (switch)
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 repaired ice bucket
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "says unit dripping from ice maker and moisture in freezer... removed ice maker and found no signs of water leak, ice maker full of ice cubes. freezer has no frost build up. checked gasket for proper sealing. had to remove ice from light switch."
Jeremy G.
WASHER MAYTAG MHW5630HC0 replaced leaking bellow
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS01 Due to noisy in refrigerator door need to order parts.also icemaker; ordrng 1 WP2266880 (bushing) and 1 W11298172 (extension) and 1 W10847927 (extension) and 1 W10854523 (hinge-door) and 1 WP489282 (screw) and 1 W11173560 (bracket) and 1 W11218690 (hinge-door) and 1 W10913630 (icemaker)
Robert S.
DRYER MAYTAG MGDP575GW0 Checked the dryer found outside vent cover not opening. Pulled vent hose from back of dryer and the air flow is normal exiting the rear of nthe dryer. customer will need to correct the venting.
Chris Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 "i opened up evap , the thermistor is in the correct spot and test 4 unit opporates perfectly .. advised cx to call whirlpools cx"
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 "chk and test refer found veggie drawers nit closing properly, tech repaired and all test good"
Larry G.
WASHER MAYTAG MVWB765FC3 f2-e1---removed sheet and recalibrated. advised on cycle selection.unit working ok
Francis C.
WASHER MAYTAG MHW8630HW0 "Complaint making noise when spining , found loose spring suspension , just reinstalled , now its ok tested fine , also i ran a test all component working ok ."
Ramon H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 cx needs seal system does not wish to proceede at this time
Jonathan H.
WASHER MAYTAG MAH4000AWW "unit not staying on intermittenly and not locking properly needs wax motor mcu , ran in the spin cycle unit seemed to be stuck trying to spin out needs mcu customer will check prices for new on if they chose to do repairs she will call us within 30 days and we credit the 109.95 towards the 669."
Victor B.
WASHER WHIRLPOOL WTW5000DW1 main board not responding replaced but pump not running-ordered; ordrng 1 W10876600 (pump.)
Victor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 f.f. doors not even raized now even and explained about settings and moist.
Francisco J.
WASHER MAYTAG MHW5630HC0 spoke to lloyd to save the part for this call theres one in stock; schdld next appmnt for 8/5 MON !
Ramon H.
OVEN WHIRLPOOL WEG750H0HZ0 cx oven was in demo mode set on regular and tested working good
Raymond J.
DISHWASHER KITCHENAID KDTE104ESS1 found tab broken reordered; ordrng 1 WPW10605057 (pump and motor assy)
Ramon H.
REFRIGERATOR WHIRLPOOL n/a cx has sealed system issue does not wish to prooceede at this time
Jaime G.
WASHER WHIRLPOOL WTW5800BW0 found bad bearing and hubgave customer the estimate
Jonathan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 no further issues with the unit after fixing harness to the heater assrmbly unit now heating properly
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced ice bin tested working good
Enrique M.
REFRIGERATOR AMANA AFI2539ERM02 "Not making ice, fill tube keeps freezing up, replaced the water valve and ice maker, cycled tested , working fine now, needs water filter, adviced."
Chris Z.
DISHWASHER KITCHENAID KDTM704ESS replaced rail on both sides.. original broke at sauder points
Oriale P.
FREEZER MAYTAG MFI2570FEZ07 "reinstalled loose door moisture strip causing door to not close properly, working ok."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cx shelfs not shitting proper cx needs 2 shelfs direct ship; ordrng 2 DSW11130202 (glass shelf)s
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "KKKG100FP1 5/31/19 15:16: SM there 5/31 FRI, 14:35 to 15:14, need pantry door & displ board dec est"
Victor B.
DISHWASHER WHIRLPOOL WDF330PAHS3 water was off at wall valve. and leveled unit.
Larry G.
DISHWASHER MAYTAG MDB8989SHZ0 replaced sump motor. motor not turning on for wash cycle. doesnt have 120v to motor. needs main control and detergent dispenser replaced.; ordrng 1 W11225084 (cntrl-elec)
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Refrigeratir doot came dented, see picture, replaced the ff door and tested."
Pablo V.
REFRIGERATOR KITCHENAID KSC24C8EYP01 replace fanand thermister run test ok clean drain pipe test okrequest completed
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 removed ice from switch. light working ok
Larry G.
REFRIGERATOR WHIRLPOOL KSSS42QDW05 dispenser motor making noise.; ordrng 1 WP1120581 (mechanism)
Victor B.
DRYER WHIRLPOOL GGW9250PL3 did p.m. check everything working normal tehr is no gas in the house.
Ramon H.
DISHWASHER KITCHENAID KDFE104DSS2 cx not happy with the way dishes are being cleaned cx has suffiecent hot water..ran a diagnoissis no error code found turned up rinse aid to max
Jonathan H.
REFRIGERATOR WHIRLPOOL RJRS4871B init is and old jade unit we never serviced these before spoke woth managment regarding what to do im contacting contract to see if theres another compny that knows how to do service on this product rather than us doing more damage trying to make a repair on it. they informed me they will be reasigning it to another copmpany more familiar with the product.
Francisco J.
RANGE WHIRLPOOL WEGA25H0HZ0 866 333 4591 reference# 7725506589called the connectivity line and they said they will send the parts to the customers again and they need to send the other one reference#7725411243customer needs to get an additional part that got back ordered they are sending it to the customer customer will call back once they get the parts.; saved tckt
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "removed ice from freezer fan causing no air flow & noise from fan, working ok now"
Oriale P.
REFRIGERATOR KITCHENAID KRFF305ESS00 "cust says unit making noise & too cold in ff section also ice maker arm getting stuck up, need air damper & ice maker; ordrng 1 WPW10594329 (control) and 1 W10884390 (icemaker)"
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to no defrost in refrigerator side, i installed new motor fan assy, includes sensor and mother board. s-code per mt."
Chris Z.
FREEZER WHIRLPOOL WRV986FDEM01 i replaced door with a bad seal and also added a seal to the ice box assy so that no condensation starts forming
Sarkis M.
OVEN JENN-AIR JJW3430DS01 unit ckd working noral operation
Rose K.
WASHER MAYTAG MVWB755DW0 rotor covered under 10 year warrenty replaced gearcase
Robert S.
DISHWASHER WHIRLPOOL KDTE334GPS0 console is cracking ordering the console; ordrng 1 W11165145 (console)
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 called tech line again after speaking with cust and finding out that multi issues with power . tech found l1 wire not making contact in cabnet and is not repairable7725506422
Jaime G.
REFRIGERATOR KITCHENAID KRFF305EWH00 installed the new gasket fridge ok
Oriale P.
DRYER MAYTAG MGDB835DW4 "replaced broken ignitor, tested working ok.; used 1 279311 (IGNITOR) from stock"
Oriale P.
WASHER MAYTAG MVWB865GW0 "found bad connection to main cntrl board causing no start isuue, ran test in diagnostics, working ok."
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "seal system it was 41 deg. at freezer, under warranty seal job; ordrng 1 W10507884 (compressor) and 1 WPW10317014 (evaporator) and 1 W10913906 (coupler)"
Raymond J.
RANGE KITCHENAID KFGG500ESS2 tech called tech assist and went through all test after installation of part. range still not reaching temp. tech line says nothing else can be done. refer cx to cx service.7725533917
Pablo V.
DRYER WHIRLPOOL WGD9150WW0 helper completed
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 replaced fan per serv flash all test good
Francis C.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Returning Monday , found bad wire harness tech verify with tech line ;"
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 "found no power to unit, called tech line recommend tech ord wire harnessw107465987725506422; ordrng 1 W10830278 (cntrl-elec) and 1 W10746598 (harns-wire) and 1 W11089931 (panel-ui)"
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replaced door seal and right side door cam
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "coling fine per male stop freezeing then start cooling fine, i did a test everything working normal."
Jonathan H.
REFRIGERATOR KITCHENAID KBFN506ESS01 unit had no ice i checked the timer assembly stuck cubesi n teh ice tray not allowing heater to heat up the tray and push cubes out fixed ice maker assm no further issues; used 1 4317943 (ICEMAKER) from stock
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503EBS01 refg evap def problem; ordrng 1 W10316760 (THERMISTOR) and 1 W11098695 (fan-scroll) and 1 W11340158 (panl) and 1 W11172798 (board)
Sarkis M.
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 adj frezeer door to mack contact to switch ckd working ok possible need board and despl
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 raized door and explained about the open containers.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 cx ice bin was stuck with ice causing leak remove ice no more leak
Chris Z.
DISHWASHER WHIRLPOOL WDT780SAEM2 replaced adjusters and now unit is complete
Enrique M.
WASHER MAYTAG MVWB755DW0 Helper complete.
Francisco J.
RANGE WHIRLPOOL WEG515S0FV0 replaced the dsi board the oven is working properly now .
Oriale P.
WASHER WHIRLPOOL WFW5620HW0 "found no water coming to washer causing fill error, turned water on for cust, tested in diagnostics working ok."
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "removed debris from water lines to fridge causing issue of not making ice & dispenser not working, tested working ok."
Sarkis M.
DISHWASHER KITCHENAID KDTE04ESS1 motor paump and drain punp leaking
Robert S.
RANGE WHIRLPOOL MGT8775XS00 Left front and center burner valves are frozen estimate is 473.28 to repair declined at this time. Tier 3 plus parts.
Pablo V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 found stuck drain pump motor clear test drain ok request copleted
Pablo V.
WASHER MAYTAG MVWC415EW1 replace shifter run test ok request completed; used 1 W10913953 (SHIFTER) from stock
Jeremy G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 reinstalled loose dispencer paddle unit checks ok
Edi C.
WASHER WHIRLPOOL WFW72HEDW0 found bad door seal customer will think about repair and will call back
Pablo V.
DRYER WHIRLPOOL LGR5636EQ1 found clogged vent instruc customer tha need to cleanorreplacce vent pipe
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Not cooling, found low on freon, treplaced the compresor and evaporator coil...autho wldul00sl2"
Jaime G.
WASHER AMANA NTW4516FW3 "found washer dispensing hot, and cold wateralso, found drain hose taken down to ground level which i mentioned to customer they need to bring it higher to washer level"
Jaime G.
OVEN WHIRLPOOL WFG525S0HS1 found ranges outlet damaged and wires reversed and no ground dviced customer to repair it
Enrique M.
FREEZER WHIRLPOOL WRV986FDEM01 "Compressor not running, checked voltage at the inverter and is ok, 120 v ac and 5 v dc, ordering compressor and inverter.; ordrng 1 W10832994 (compressor) and 1 W11087200 (invrtr-box) and 1 W10913906 (coupler)"
Chris Z.
DISHWASHER IKEA IUD7555DS3 replaced main cntrl and now unit powers o and i tested it and allpassed
Victor B.
WASHER WHIRLPOOL WFW94HEAW0 completed helper job
Oriale P.
WASHER MAYTAG MVWB765FW3 "washer has rubbing noise in gearcase also has bad vibration in spin, needs part replaced, cust wants to return unit to lowes store does not want repair."
Oriale P.
DRYER MAYTAG MGDB765FW0 "cust was concerned with gas smell, tested dryer with gas detector did not find any gas leak or smell, ran thru diagnostic no errors, tested ok."
Victor B.
REFRIGERATOR FD WHIRLPOOL WRX988SIBM01 i replaced r.f.f. door and compressor that JV ordered test good.
Larry G.
WASHER AMANA NTW4516FW3 replaced defective inlet valve and recalibrated. tested for correct operation of washer.
Oriale P.
WASHER MAYTAG MVWX655DW1 "reinstalled cover cap for dispenser causing tray to fill with water, recalibrated tested working ok."
Oriale P.
DRYER-GAS MAYTAG MGDX655DW2 "cust says door is hard to open, added grease to door catch & strike for easy use to open & close, tested working ok"
Pablo V.
REFRIGERATOR WHIRLPOOL WRFA60SMHZ00 found ice on the back of the freezer unit need a control damper and harness; ordrng 1 W11087463 (damper) and 1 W11035836 (control) and 1 WPW10487766 (harness)
Jorge A.
REFRIGERATOR KITCHENAID KUDF204ESB00 "Due to noisy refrigerator, i found no noisy and when you close the doors pops open little bit wich is normal, next time cust. will record the noisy"
Oriale P.
WASHER WHIRLPOOL WGT4027HW0 helper for tech LG
Larry G.
WASHER WHIRLPOOL WGT4027HW0 replaced gearcase and reclibrated. tested for correct operation
Jorge A.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Due to no making ice, i adjusted the switch and the heater tube from icemaker it works fine now plus different issue the fan in freezer is not working because the start melting, i did some adjustment in motor fan and defrost some ice from fan motor for peoper function in freezer so i did 2 function job."
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF767SDHZ00 "Found not making ice, i replaced Adapter kit fan motor for the icemaker and main control electronic , also i run a cicle test and unit pass allthe test on the icemake , i call whirpool and they gave me sr#77245438589 i spoke with kathy , unit working ok tested fine ."
Pablo V.
WASHER WHIRLPOOL WFW5090GW washer need a new USER INTERFACE; ordrng 1 W11046208 (control)
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Replaced the evaporator drier installed the coupler and air duct.
Edi C.
WASHER ADMIRAL ATW4516HW0 Customer complaint leaking :found clamp at hoses loose reconected washer ok no leaks all components tested ok to manufactory specifics.
Pablo V.
DRYER MAYTAG MHW8200FC0 replace door latch water ;level switch and control cboard run test cycle ok request completed
Jaime G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 found fridge working normal checked unit and it meets factory specs. no problem found
Pablo V.
OVEN KITCHENAID KODC304ESS01 "found bad toch panel hard to work auth n klhz500npl2; ordrng 1 WPW10752316 (control) and 1 W10694995 (ASSEMBLY, MEMBRANE) and 1 2man (2man)"
Chris Z.
STOVE - ELEC JENN-AIR JED8345ADB helped rose
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEP5 "chk and test refer, tech found faughty ice maker and light swtich; ordrng 1 D7824706Q (ice maker) and 1 12002646 (light switch) and 1 8009 (light bulb)"
Victor B.
WASHER MAYTAG MHW5100DW0 F3E1 error code cleared hose test good.; ordrng 1 WPW10448876 (switch-wl) and 1 W10903220 (trap)
Jaime G.
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 assisted tech
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 cooling fine
Oriale P.
RANGE WHIRLPOOL WFG505M0BS3 bake ignitor not working not enough voltage needs parts replaced auth#WLH6R00APL1; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven) and 1 WP98014893 (valve-gas)
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 cooling fine.
Jeremy G.
WASHER WHIRLPOOL WFW8300SW05 "unit need a new bellow gave est customer declined,total 366,56 part number wpw10111435"
Rose K.
STOVE - ELEC JENN-AIR JED8345ADB ordered new receptacle; ordrng 1 WPY702434 (receptacle) and 3 74005790 (lights)s and 1 2man
Enrique M.
REFRIGERATOR KITCHENAID KSSC42QMS01 "unit has debris on ice cubes, checked up top and found everything good. checked icemaker and found coating coming off and gettung stuck on ice. unit needs new icemaker; replaced the ice maker and cycled tested."
Oriale P.
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 "freezer secton not cold enough 20 deg ff section is 45 deg called JG mgr has seal systems leak, unit less than 5 years old all parts & labor covered. need ss tech.; ordrng 1 WPW10643261 (evaporator) and 1 WPW10466675 (compressor) and 1 WP2188822 (evaporator) and 1 sstech (ss tech)"
Francisco J.
DRYER MAYTAG MGD7000XG1 need to order the repair kit for this dryer; ordrng 1 4392067 (repair kit)
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 refrig water disp making a loud noise while disp water installed filter head ckd ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Moisture in refrigerator section and water leaking on floor, adjusted door gaskets and resealed air gaps, called tech lined said is enviromental....#7725528454"
Jorge A.
REFRIGERATOR KITCHENAID KRFF507ESS01 "SR# 7725515402, Due to no ice , I installed new main board for proper fucntion, alsonI installed new UI- display because is intermittent goes blank different issue."
Jorge A.
DISHWASHER KITCHENAID KDTM354ESS3 "Approval # 7725486563-sp-s special project s22916, due to broken rails , need to order rails; ordrng 1 W11259785 (track) and 1 W11259786 (track)"
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx damper was stuck took cover off and adjusted working good
Francis C.
DISHWASHER KITCHENAID KDTM404ESS3 "Customer not home , I Tag the door"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Not making ice, repaired wires at ice container switches, replaced the ice maker.and tested,.; used 1 W10873791 (ICE MAKER) from stock"
Raymond J.
WASHER AMANA NTW4516FW2 "tech chk washer code, washer reading f7e5 which is due to over loading and excessive use , tech ver that washer was being used in comm setting and that property was weekend rental with serval bed rooms and could be book in booking.com tech adv cust that featuure service would not be covered by warr but will have to be collect7722749348; used 1 W10913953 (SHIFTER) from stock"
Oriale P.
OVEN KITCHENAID KOCE507ESS05 "unit has clicking noise coming from oven fan, needs part replaced. send FC to assist.; ordrng 1 W10861504 (blower fan) and 1 ovendolly (oven dolly) and 1 W10860984 (motor-fan)"
Larry G.
REFRIGERATOR WHIRLPOOL GS6SHAXKB01 replaced condenser fan motor and tested for correct operation.
Larry G.
VENTHOOD WHIRLPOOL UXT3030ADB2 adjust light socket and tested for correct operation.
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Due to leak at the bottom of the icemaker, I replaced new icemaker and water valve for proper fucntion, 2 years warranty factory."
Edi C.
WASHER WHIRLPOOL MAVT754EWW Customer complaint not spinning : found bad timer and swithc replaced parts run diagnpose test all components tested ok to manufactory specifics.
Robert S.
WASHER WHIRLPOOL WTW8240YW0 Checked the washer found noise during spin with load. Cust is getting LF error code also called AIG for approval and double labor. Authorization for repair was declined.
Jaime G.
DRYER WHIRLPOOL WGD5620HW0 installed the new control panel. the panel in the pink bag its good. just its written in chinesethe one of the pink bag its original failed panel
Pablo V.
DISHWASHER KITCHENAID KDTE104ESS3 found leak from sump pump; ordrng 1 WPW10605057 (pump)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 i was helper
Oriale P.
OVEN WHIRLPOOL WOD51EC0HS01 "set up clock setting for cust was unable to set up wifi connection, cust wifi not showing on display screen."
Pablo V.
WASHER WHIRLPOOL MHW7100DC0 replace hinge run test ok request completed
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Helper complete
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Error code f8 e1. Found drain hose looped lower that the tub and draining about 50 ft to the rear of the yard. Water valve is ok agitation is normal and spin is normal.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unit ckd working normal i.m working
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Not freezing, intermittently, compressor runs for 20 min, overheats and stops, good frost pattern till compressors stops running cycle repeats, replaced the compressor and ran for a long time, working fine now...."
Oriale P.
WASHER WHIRLPOOL WFW75HEFW0 "cust say option light does not light up & water does not come in washer sometimes, ran test was unable to verify everthing working ok."
Robert S.
DISHWASHER MAYTAG MDB4949SDZ0 dishwasher unresponsive ordering parts.; ordrng 1 W10898448 (console) and 1 W10906430 (control)
Jorge A.
REFRIGERATOR KITCHENAID KSF26C6XYY04 "s#7725520275,, Due to not cooling , After Replace the new compressor and found black stuff coming from high side this unit is contaminated. unrepairable, i have pictures and video this call is completed. ..called Techline."
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 did checks with rose and we couldnt replicate the issue cx is experencing .. we found no error codes and unit did fine in test mode
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx was blocking air flow checked damper working good advised cx to not block air flow
Chris Z.
REFRIGERATOR KITCHENAID KRMF606ESS01 sr:7725368199 part has been repalced less than a year ago so no charge... the unit is deemed unrepairable per tech support
Edi C.
WASHER MAYTAG MVWB835DW1 Customer complaint not spinning : found error codes for out of balance load calibrate unit errase codes all componets tested ok to manufavtory specifics.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found bad control fan and water valve; ordrng 1 W11036566 (motor fan) and 1 W11089236 (control) and 1 WPW10238100 (valve)
Edi C.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer complaint lekaing : found broken hoses and valve ordering part for customer plus master tech Francis; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279885 (tube-water) and 1 WPW10238092 (tube-water) and 1 mastertech (1 master tech)
Larry G.
DRYER WHIRLPOOL WGD7500GW0 replaced sensor and tested for heat. dryer working ok
Raymond J.
REFRIGERATOR KITCHENAID KBFN506ESS01 foind faughty led light assym in fzr; ordrng 2 W10908166 (module)s and 1 W11368839 (control) and 1 W11131698 (switch)
Pablo V.
DISHWASHER KITCHENAID KDTE704DSS0 found panel not working replace panel run test cycle working ok request completed
Larry G.
WASHER MAYTAG MVWC415EW1 lock not locking.needs replacement...not in truck stock; ordrng 1 W11307244 (latch)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 evap. ice up not going into defrost per test by-metal is good
Oriale P.
RANGE JENN-AIR JES9800BAS "part ordered was not correct need to order cntrl display pad, part in research may or my not be availible cust already first visit; ordrng 1 WPW10206087 (panl-cntrl)"
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Complaint not making ice , found FC fan motor cover evap disconected , just reintalled , i ran a test all component working ok , im goind to leave the order open just in case i need to return , im going to contact custumer by wednesday to see how refrigerator working , i call whirpool and they gave me sr#7725534010 . also temperature fc was at 20 degree and the RC 40 degree; schdld next appmnt for 8/7 WED !"
Jonathan H.
RANGE JENN-AIR JGRP536WP01 s code for parts needs ui and board assm for lighhts and also f8e0 error code for fan speed ordering parst will return next week customer wil have paymengt in full nxt visit ordering and schuling repairs; ordrng 1 WPW10464535 (touchpad) and 1 WPW10145531 (control) and 1 WPW10245511 (fan) and 1 W10888661 (mangr) and 3 WPW10307114 (lights)s
Robert S.
REFRIGERATOR KITCHENAID KSSC48QVS02 Refrigerator has asealed system leak. Estimate to repair unit is; ordrng 1 W10841139 (compressor) and 1 WPW10205102 (evaporator) and 1 2307998 (condenser) and 1 WPW10140162 (heater)
Ramon H.
WASHER MAYTAG MVWB835DW4 replaced gear case and tested working good called for double labor mlgjylgnl2
Pablo V.
RANGE KITCHENAID KSDB900ESS3 found damage door and panel; ordrng 1 W10913685 (panel) and 5 W10814133 (bezel)s and 1 WPW10634271 (door)
Jonathan H.
OVEN IKEA ISG650WS01 ignitor assembly not aligned properly therefore not ignitnig the gas comming out removed and swapped ignitor tested unit no furtehr issues adjusted shutter as well all tested ok paid via cc for repairs; used 1 12400035 mb (IGNITER KIT) from stock
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked comprressor and fan motor, all working normal, evaporator has full frost pattern and door alarm is working fine."
Raymond J.
DRYER MAYTAG MEDC465HW0 "replaced open therm cut off and fuse, and replaced door seal, all test good"
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Due to a dent in refrigerator door , i installed new skin for proper function and also adjusted door."
Jonathan H.
WASHER MAYTAG MHW8630HC0 eplaced door tested unit no leaks seal is fine
Francisco J.
WASHER MAYTAG MVWC565FW1 the washer was not moving cycles i calibrated the machine and now its washing properly .
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx needs main control; ordrng 1 W11120155 (main contrlo)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Freezing in the refrigerator section, ordering main pcb diffuser and thermistors; ordrng 1 W11293378 (control elect) and 1 W11164593 (diffuser) and 2 W10316760 (thermistor)s"
Edi C.
WASHER WHIRLPOOL WTW4800XQ4 Customer complaint shaking : found bad shoxs replaced part run diagnose test all components tested ok to manufactory specifics.
Enrique M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "New unit is damaged, door panel was order Im here to replace it but console is also damaged, per customer do not order console, wants unit replaced..."
Francisco J.
REFRIGERATOR KITCHENAID KSSC48FMS01 the suction line to the compressor is getting frozen over.compressor is faulty ; ordrng 1 W10841139 (compressor) and 1 sealedsytemtech (sealed system tech)
Chris Z.
DRYER WHIRLPOOL WGD4950HW0 short cycling; ordrng 1 W11050897 (cutoff-tml)
Francis C.
WASHER MAYTAG MVWC565FW1 "Found bad main control electronic and Actuator , just replaced , also i recalibrated the unit , now its ok tested fine .; used 1 MBW10913953 (SHIFTER) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 broken drain pan and cond. fan housing-repalced test good.
Rose K.
REFRIGERATOR MAYTAG MBF1953YEW2 put ice maker arm back on at cust request I put the frig back onto it's rollers
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 the fridge section is freezing all the food need to order the damper to the fridge side .; schdld next appmnt for 8/5 MON !
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 freezer temp 19f refrigerator 43f. Cleaned clogged condenser coil but door gasket torn and ice maker is going around nonstop may a;so have sealed system problem.; ordrng 1 W10830274 (gasket-fip) and 1 WPW10313899 (evaporator) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 WPW10300024 (icemaker)
Oriale P.
WASHER MAYTAG MHW6630HW0 "removed corrosion from display wire connector causing responce delay when starting, ran test working ok."
Ramon H.
DISHWASHER KITCHENAID KDPE234GPSO cx concerned not heating tested and found tribity sensor was dirty took off and cleaned tested and working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 cx complained not making ice found ice maker connection was not stable and coming unplgged plugged in correctly and tested working good
Chris Z.
DISHWASHER KITCHENAID KDPE234GBS0 found no error codes but i leveled unit and found the wash motor was frozen so i was able to unfreez. . .
Ramon H.
RANGE WHIRLPOOL GFG464LVS cx needs grates please direct shipp; ordrng 1 DSWPW10157950 (grates)
Francis C.
WASHER WHIRLPOOL CAE2745FQ0 Helping pa
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx had same issue formed gasket and tested working good
Enrique M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Dispenser gives ice and water at the same time regardless of selection, need user interface and dispenser pads, complete door is on back order parts needed may come with freezer door, customer wants unit replaced, called tech line #7725498510; ordrng 1 w11172798 (control elect) and 1 w11130211 (UI) and 2 W10317253 (pad)s"
Raymond J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "tech defrosted refer evap and replaced faughty mtr and control, all test good"
Francisco J.
REFRIGERATOR FD JENN-AIR JFI2089AES the refrigerator is freezing the customers foodalso ordering the cover and left hand endcap; ordrng 1 12002355 (thermistor) and 1 WP12656105 (endcap) and 1 W10827015 (cover)
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 showed and explained to femlae about the container tht are all the way to the corner below the diffuser if they are all the way to that corner they'll get frozen 'cause cold air going down.
Edi C.
WASHER WHIRLPOOL WTW4815EW1 "Customer complaint not cleaning still same problem: run diagnose test found error codes f2e1 , f0e2 , customer using correct HE dertergent customer calims 4th time same problem still not cleaning for customer , calibrate unit customer said will call for replacement not satisfy with product. leaving cloth hard sometimes not even wet , washer working as design ."
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Replaced the main control and rf board still received a pf in display ordering new console.; ordrng 1 W11325580 (user interface)
Jaime G.
DISHWASHER KITCHENAID KDTE334DSS0 "installed the new sump assembly.but, it would not wash. reordered sump assemblyPER CUSTOMER PLEASE MAKE HIM THE FIRST VISIT; ordrng 1 WPW10455261 (sump)"
Rose K.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 replaced boards and freezer evap fan
Jaime G.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 found freezer door not closing from the bottom right side. adjusted door and used the heat gun to expand doors gasket fridge ok
Jeremy G.
REFRIGERATOR KITCHENAID KSSS42FJX00 unit needs contol board (which is unavailable) customer went and got board rebuilt .which is still shorting out fan motor. We need new board
Chris Z.
DRYER WHIRLPOOL WGD75HEFW0 i ran dryer for 15 minutes and still was unable to produce gas smell.. i checked connections with leak detector and didnt find a leak.. advised cx it could be the lint inside the box getting burnt..
Edi C.
WASHER MAYTAG MHW5500FW1 Customer complaint leaking: run diagnose test no error codes or leaks match customer problem leaking from ther front ordering part for customer prefer am 8-10 advise dispatch will confirm timer frame night before; ordrng 1 WPW10237499 (bellow)
Larry G.
DRYER MAYTAG MGD5630HW0 f3-e3-----sr#7725500703--tech manual-w11169659... bad inlet thermistor.; ordrng 1 W10623852 (thermistor)
Ramon H.
REFRIGERATOR KITCHENAID n/a cx possibly leaving door open causing ice build advised cx to defrost no further issues at this time
Chris Z.
DRYER WHIRLPOOL WGT4027HW0 unit isnt grounded proprly .. i have 120 volts from blue on start button to ground .. ignightor turns on when i grounded it chassy
Jaime G.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 found frost build up in the freezer had it defrosted then replaced the thermister; used 1 WPW10383615 (THERMISTOR) from stock
Edi C.
WASHER MAYTAG MVWC200XW2 found bad capacitor ordering part for customer; ordrng 1 W10804665 (start capacitor)
Jaime G.
LAUNDRY CENTER MAYTAG MVWB835DW4 found a bad water-valve so i had it replaced washer ok; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
WASHER MAYTAG MVWB850YG0 found bad noisey bearings from sever water leak from tub seal causing damage to drive system parts. needs parts replaced. Auth#MLGVELGXPL2; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10419333 (stator) and 1 280146 (rotor)
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 "unit is full cod i gave the quote but we cant even get the unit pulled out its going to crack teh tikle customer was upset and didnt want us to vcrack it so i cant pull it out resached out to jeremy we will no longer service this call, its not safe to do repairs and tehers no garuntee the unit will not break down again from rodents in near future. didnt charge 109.95 today will not return"
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFH00 found frost build up in the freezer had it removed then replaced the thermister; used 1 WPW10383615 (THERMISTOR) from stock
Jaime G.
WASHER WHIRLPOOL WFW75HEFW0 found an f8e3 suds build up erased error and used white vinager to remove residuewasher worked ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling at all, no frost pattern, ordering compressor and evaporator coil.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Frost in the freezer, no light cleaned frost and adjusted freezer door,adviced"
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Evaporator fan motor not running and there is ice build up on the fan shroud customer will defrost refrigerator and ca;; back with another parts authorization
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 explained about the noise from refrigerant thru heat exchanger and send a ice container that doesn't seat well.; ordrng 1 W11244434DS (ice-contnr)
Robert S.
DISHWASHER KITCHENAID KDFE104HPS0 Plastic flashing in drain hose removed the plastic and tetsed operation.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 drain cloggewd so i defrosted and cleared drain.. now unit is back in buisness
Pablo V.
WASHER MAYTAG MHW5630HW0 found error codeof averload and suds instruc customer to use he detergent and not overloaad washer test ok requestcompleted
Pablo V.
REFRIGERATOR KITCHENAID KRFC302EPA00 found bad damper and control board; ordrng 1 WPW10631452 (control) and 1 WPW10594329 (damper)
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer complaint not cooling : found cooling off activated at control reset it refrigerator works all components tested ok to manufactory specifics.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 replace ice maker run test cycle ok request completed
Rose K.
WASHER WHIRLPOOL MVWC565FW1 replaced main control board
Pablo V.
WASHER AMANA NTW4516FW3 found a sock stuck on pump clearpump run test drain ok request completed
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "No ice or water, found no watewr to dispenser, water line kincked or vallve was off, dispenser is working now, ice maker was off, adviced...."
Rose K.
REFRIGERATOR KITCHENAID KRSC503EBS01 ordered new control and thermistor; ordrng 1 W11098695 (fan-scroll) and 1 WPW10383615 (thermistor) and 1 W11172798 (cntrl-elec)
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "replaced faulty dispenser paddles for ice & water, tested working ok."
Edi C.
REFRIGERATOR WHIRLPOOL KRFC302EPA00 KLGRV00AL1 Customer complaint freezing inside : run diagnose test cheked temps turn on moist sensor all components tested ok to manufactory specifics.
Pablo V.
OVEN WHIRLPOOL WFG320M0BW2 replace module screws run test all burnes sparks ok request completed
Larry G.
DRYER WHIRLPOOL WGD7500GW0 defective radant sensor.; ordrng 1 WP338906 (sensor)
Oriale P.
DISHWASHER WHIRLPOOL DU1015XTXS3 "found loose connection in bi metal fuse causing no power, replaced fuse tested working ok."
Larry G.
DRYER WHIRLPOOL IGD4400VQ1 replaced broken door switch. tested ok
Larry G.
WASHER WHIRLPOOL WFW75HEFW0 reseated wiring harness connectors on board. ran through test cycle ok.. unit working ok
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 frost buidup in FF causing ff to be too warm; ordrng 1 W11087438 (motor-evap)
Jonathan H.
DISHWASHER WHIRLPOOL KUSS30IVBL4 unit needs new fuse assembly repairs is 192 customer dosnt want it he will get new unit W10258275
Oriale P.
DRYER MAYTAG MGD563049 "removed large amount of lint from blower fan causing vibration noise, also advised cust to clear air vent has obstuction causing long dry times."
Jonathan H.
REFRIGERATOR WHIRLPOOL KFGD500ESS04 gas flow not igniting intermittenly its a different issue that from last time so bill seperately unit needs orifice and cap ordering parts will return next week; ordrng 1 W11230935 (orifice) and 1 WPW10299236 (cap) and 1 WPW10406878 (top)
Jorge A.
WASHER MAYTAG MVWX655DW1 "due to not enter to wash i order main baord, actuator, capacitor,motor; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162560 (capacitor) and 1 W11116592 (cntrl-elec), used 1 W10913953 from stock"
Ramon H.
WASHER WHIRLPOOL WTW4816FW2 cx had coin stuck in wash plate removed and tested working good
Raymond J.
RANGE KITCHENAID KFGG500ESS2 "replaced multi parts oven working but shut off in pre heat when part was first installed, cx say she needs to use oven first overr weekend and will pay monday if no issues; schdld next appmnt for 8/5 MON am"
Ramon H.
LAUNDRY CENTER WHIRLPOOL MVWB835DW3 cx needs main control and wire harness; ordrng 1 W11170706 (main control) and 1 w10777955 (wire harness)
Oriale P.
LAUNDRY CENTER WHIRLPOOL MVWB835DW3 helper for tech RH
Robert S.
DRYER AMANA MDE7400AYW dryer not starting found bad motor windings estimate to repair declined.
Jonathan H.
WASHER MAYTAG MVWX655DW1 unit needed board assembly and pump with actuator replaced and tested unit no furtehr issues
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 vibration coming from compressor area. adjust tubing and defrost pan. noise went away.
Rose K.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 replaced compressor and evap; used 1 W10913906 (COUPLER) from stock
Robert S.
WASHER MAYTAG MVWX655DW1 Replaced the gearcase cam and pulleyt assembly drive hub and drivebelt. Replaced the washplate and tested operation.
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS00 defrosted unit and relocated sensor and cleared drain so now unit shouldnt leak or freez upanymore
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 had to calibrate the washer the washer is working properly again...it was not responding when i got here..
Oriale P.
REFRIGERATOR JENN-AIR JF42NXFXDE00 helper for tech VB
Francis C.
WASHER AMANA NTW4516FW2 Training JV
Victor B.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "mullium came broken , per female refrig will be replace"
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FPS02 "Due to stuck ice in the bootom of icebucket, i cleaned and adjusted the flapper for no air leak at dispenser side, i will suggest when crushed ice is been used some particular of ice is been left at the door flapper and is causing air leak after crushed is being used try to use normal ice couple times for particular ice been cleaned."
Victor B.
WASHER AMANA NTW4516FW2 pump stuck
Ramon H.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 cx freezer handle was loose tighten and tested working good also cx needs bin please direct ship; ordrng 1 dsWPW10289497 (bin)
Raymond J.
DRYER MAYTAG MGD8200FW0 "found roller stop not locked in place causeing noise, repaired, all test good stack unit double labor auth # mlgqqlgnl2"
Edi C.
WASHER MAYTAG MHW8200FW0 helper done
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 replace main control boardrun testok request completed
Jorge A.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "SR#7725498810, Due to not making ice I tested whit Techlin all works as should be, unit is start working fine."
Victor B.
REFRIGERATOR KITCHENAID KSSC48QKS01 "has frost only at biggening of the evap.. needs complete seal job but tile doesn't go all the way under the refrig customer needs to pull fridge out of the place.customer will call to make the appt. cause he needs to get someone to pull it then to put it back on place.; ordrng 1 WP2306094 (evaporator) and 1 2209451 (heater,drain pan) and 1 W10841139 (compressor) and 1 W10508992 (exchanger) and 1 W10913906 (coupler)"
Pablo V.
DRYER-ELECTRIC WHIRLPOOL WHD5090GW0 found f01 error code replace control board run test ok request completed
Pablo V.
WASHER WHIRLPOOL WFW5090GW new panel and door latch was replace estimate was sumited on 6/18/19 request completed
Pablo V.
DRYER WHIRLPOOL WHD5090GW0 found f01 error code replace control board runtest ok request completed
Jorge A.
WASHER WHIRLPOOL WFW9300VU02 I replaced Bellow due to IT was old and dirty all tested out fine
Larry G.
WASHER MAYTAG MVWX700XL2 bad shifter and water inlet valve dripping water
Jonathan H.
WASHER MAYTAG MVWC565FW1 replaced part and tested unit no further issues
Francisco J.
DRYER WHIRLPOOL WGD4815EW2 the dryer needs a timer the door switch is good and there is power at the timer its just not responding.; ordrng 1 WPW10185981 (timer)
Jaime G.
DISHWASHER IKEA IUD9500WX4 found water inside the dishwasher due to suds excess. that along food particles can cause this problem. time will tell. used white vinager to get rid of suds build up. NOTE found the users interface START BUTTON SKIN BROKEN AND OUT
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM adjust doors.and tested for correct closing
Jorge A.
WASHER MAYTAG MVWX655DW0 "Need to order parts for tranmission issue allso need 2man for assistance, took pics for 5 years warranty from lowes; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 W10902814 (washplate) and 1 2man (2man)"
Ramon H.
DISHWASHER KITCHENAID KUDE60FXWH1 cx has leak coming from tub and sump motor called aig for autho klgx400apl2...; ordrng 1 WPW10511198 (tub) and 1 2nd (man) and 1 WPW10328226 (sump and motor) and 1 wp8564899 (container)
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 ADJUST FREEZER SEAL AND LEFT ROLLER. LIGHT SWITCH HAD ICE IN IT. REMOVED AND LIGHT WORKING OK
Larry G.
DISHWASHER WHIRLPOOL MDB4949SDM1 pump motor not running---s code part; ordrng 1 WPW10591570 (pump&motor) and 1 WPW10629971 (dispenser) and 1 W10195416V (dish rack wheel)
Jorge A.
REFRIGERATOR JENN-AIR JSD2697KEY "Due to not making ice , I installe new icemaker for proper op."
Larry G.
WASHER WHIRLPOOL WTW5000DW2 "f2-e1,,,,f5-e1...replaced door latch and hub. tested for correct operation.; used 1 W11307244 (LATCH), and 1 W10528947 (HUB) from stock"
Victor B.
WASHER MAYTAG MVWX655DW1 water hoses were connected reverse-reset no gets water the correct way.
Robert S.
WASHER ROPER RTW4516FW2 Error code lonf fill. customer has drain hose sea;led to stand piupe causing siphoning. Tested the water valves manually and agitation and spin.
Edi C.
WASHER WHIRLPOOL WTW4816FW2 replaced it agitator run diagnose test all components tested ok to manufactory specifics.
Jaime G.
RANGE AMANA AGG222VDW1 found power cord disconnected because its fried range has a sort on its harness. customer is returning range home depot replacing unitbrand new unut
Chris Z.
RANGE WHIRLPOOL WEG745H0FS1 i replaced the mian and the dipslay due to intermittant power failures
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "replaced broken doo and grates, all test good"
Jorge A.
ICE MACHINE WHIRLPOOL KUIS18PNZW1 "Due to not making ice , I did put in new dryer and charged 5.7 oz of freon all teste dout ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 unit not making ice jammed motor assembly for ice maker fixed motor also fresh food side freezing food opened damper motor assembly found broken cam inside; used 1 W11164593 (
Victor B.
WASHER MAYTAG MVWB765FW2 "error F5E4, not opening lid at cleared but there is some led donesn't lit ordered main board and console.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec) and 1 W11165546 (valve)"
Chris Z.
REFRIGERATOR KITCHENAID KRSC503EBS01 "i changed fz temps so that compressor runs a bit longer, eliminating the condensation in FF.. i also added epoxy to the liner to prevent air leaks . gasket is perfect."
Victor B.
DISHWASHER KITCHENAID KUDS30IVWH3 broken parts and pump not pumping.; ordrng 1 WPW10320510 (arm-spray) and 1 WPW10077899 (cap) and 1 WP8268340 (bearing) and 1 WPW10077898 (suport-arm)
Jonathan H.
OVEN WHIRLPOOL WOD51ES4ES00 broil element has resistance but not power to the element checked orange wire the terminal not connected not allowing unit to power up and enegerize broil on bottom half of the oven removed element fixed wire no furtehr issues
Jonathan H.
WASHER WHIRLPOOL WFW9620HW0 "stiker got stuck in the inside of the door latch assembly issue with the latch not closing door to start , removed doro striker and fixed latch no further issues unit starts up now"
Rose K.
DRYER AMANA NGD4655EW2 replaced fixed thermostat and sensor
Edi C.
WASHER WHIRLPOOL WTW5000DW1 recall from po # 4700816246 found bad gearcase and drive hub replaced parts run diagnose test all components tested ok to manufactory specifics.
Edi C.
WASHER MAYTAG MVWB725BW0 Customer complaint leaking : found clog drian info customer to call plumber washer tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 the fridge is working properly the top shelf is freezingi tightened the handle
Jaime G.
WASHER WHIRLPOOL WFW75HEFW0 found washer working normal no error codes store
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ice maker water valve coil windings are open. Ice maker passes all test through the user interface.; ordrng 1 WPW10341320 (valve-inlt)
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Checked the refrigerator freezer temp 8f refrigerator temp 35f at this time with refrigerator not running. Advised customer on loading and raised the refrigerator temp.
Chris Z.
DISHWASHER KITCHENAID KDTE254GBS0 i leveled unit and also turned up rinseaid leveler and advised cx to run warm water before running dw
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 unit needs selaed system ordering parts will retrun next week tried to replace start relay but still nothing; ordrng 1 W11256565 (wvap) and 1 W10507884 (compressr)
Pablo V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 unit need a new damper; ordrng 1 WPW10196393 (damper)
Chris Z.
WASHER MAYTAG MVWX655DW1 eplaced hub and griding down gearcase and now unit is able to spin ..
Jaime G.
DRYER MAYTAG MGD7000AW0 found doors hinge damaged as well as the front panel gave customer the estimate
Jorge A.
WASHER MAYTAG MVWB755DW0 "SR#7725488105, Due to sometimes clothes gat wet at the end of cycle or not pinning, I called Techline did some test and found code of overloading, customer wants replacement due to these issues intermittent and always happen when technician leaves, after this send MT ."
Larry G.
OVEN KITCHENAID KODE507ESS04 adjust door seal.advised on temp setting. unit working ok.
Jonathan H.
DISHWASHER WHIRLPOOL KUDS01DLSS6 unit needs new board but shows under discontinued calling contrct to infom 8564542 control is not vailable anymore they will contact cust within next few days
Jonathan H.
REFRIGERATOR KITCHENAID KRFC300EWH01 replaced parst and tested unit no further issues with the damper motor parts covered psp also labor covered under policy adjustment; used 1 4317943 (ICEMAKER) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "found water going up to the filter not coming out. also, reworked water line at the water valve"
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a unit needs evap and compressor defective sealed system ordering parst will return asap appt; ordrng 1 W10836706 (evap) and 1 W10507884 (compressor) and 1 W10633579 (brket) and 1 W11127829 (motor)
Francisco J.
REFRIGERATOR WHIRLPOOL KBSN608ESS00 what is happening is the damper was just frozen over which was because the freezer was stuffed and there was no air flow.
Rose K.
RANGE WHIRLPOOL JES9800AAS replaced control panel and left probe
Larry G.
REFRIGERATOR JENN-AIR JS48PPDUDE01 advised on food storage where air comes in from freezer. also advised on vegatable storage and moisture control. unit is working ok.
Enrique M.
REFRIGERATOR KITCHENAID KBSD608ESS00 "No lights, replaced the led power supply and leds, adjusted drawer."
Oriale P.
WASHER MAYTAG MVWC565FW0 "found cust not using he detergent causing wet clothes at end of cycle, explained to cust the importance & what effect of not using he branded soaps, ran test on washer workng ok."
Jonathan H.
REFRIGERATOR KITCHENAID KRFC300ESS01 "hings freezing in the fresh food, checked temps it was set too low i changed temps also fixed issue with too much ice the ice maker stopper not working due to the ice bin popped out not allowing unit realize when customer puts up teh stopper. all tested fine no issues; used 1 4317943 (ICEMAKER) from stock"
Pablo V.
RANGE-GAS WHIRLPOOL WEG750H0HZ0 replace panel run test ok request completed
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Customer had a power outage. Washer will not respond to power button on touch contrrol. Went into and out of diagnostics to revive power button. Called the techline to check for this issue.; ordrng 1 W11319991 (user interface)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 replaced door that had a bad wire harness and now unit filled with water to start making ice
Ramon H.
REFRIGERATOR KITCHENAID KRFF507ESS00 replaced cx evap fan and main control tested working good
Rose K.
WASHER WHIRLPOOL PAV2300AWW replaced water pump
Edi C.
WASHER WHIRLPOOL WFW95HEDW0 Customer complaint f3e1: run diagnose test found errro code store for f3e1 replaced pressure switch re run diagnose test all componentst tested ok to manufactory specifics.; used 1 WPW10448876 (SWITHC - WL) from stock
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Door gasket is torn, door making noise, ordering gasket and closure, slow ice production due to low water pressure, need water filter.; ordrng 1 W10830274 (gasket-fip) and 2 WP12028505AP (ref dr closer cam)s"
Larry G.
WASHER MAYTAG MVWX655DW1 removed nails from pump and tested for correct operation of pump.
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "replaced damanged panel, all test good"
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ "replaced faughty door panel, all trst good"
Raymond J.
REFRIGERATOR WHIRLPOOL n/a "cx compl that refer is leaking, found moisture build up on mullion leaking on to fzr seal, tech energized humidity control and reformed seal with heat all test good"
Rose K.
DISHWASHER WHIRLPOOL WDT750SAHZ0 ordered new soap dispensor; ordrng 1 W10861000 (detergent dispenser)
Francisco J.
DISHWASHER WHIRLPOOL WDF560SAFW2 customer was not using rinse aid therefore it was causing the dishes to not dry .explained to cx what needs to be done including the running the hot water before running the dishwasher...
Robert S.
WASHER WHIRLPOOL WTW4816FW2 Error code f8 e1. Replaced the water valve not used on service order 144635. Tested valve operation and recalibrated the machine.; pckd up 1 W11210459 (valve)
Chris Z.
WASHER MAYTAG MVWX700XL2 i oreded up parts that are needed for repair; ordrng 1 WPW10521297 (spin basket) and 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 W10721967 (drive pulley)
Pablo V.
OVEN MAYTAG MGR6600FZ0 replace all parts run test temp at 360* ok request completed
Larry G.
MICROWAVE WHIRLPOOL WOC54EC0HW01 defective front door.; ordrng 2 8304588BL (button-plg)s and 1 W11110514 (glass-door) and 1 W11110492 (hndle-door)
Larry G.
WASHER WHIRLPOOL WFW5620HW0 fl-lo--not filling....repaired wire at cold water valve and tested for correct fill. unit working ok
Robert S.
WASHER AMANA NTW4516FW0 Complaint too much water during cycle. Replaced the main control and water level is normal for an agitator model.
Francis C.
REFRIGERATOR KITCHENAID KSSC48QVS06 Job completed training GC
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 unit needs door and switch assembly ordering parts customer stated office said we have the door i just varied fied under a different service order. parst still pending i just varified we dont have it when it arives we will send to customer s/o 142337 old service order that has the black stainless steel door ordered (4465); ordrng 1 W11223753 (badge) and 1 W11104466 (door) and 1 W10918008 (cam)
Pablo V.
DISHWASHER AMANA ADB1400AGW1 found bad pump customer not able to use dish washer from day one replace sump pump need a new motor part was defective; ordrng 1 w10888591 (pump) and 1 w10906422 (control)
Oriale P.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "found small puncture hole inside ref right side panel, this is unrepairable, unit is cooling & working properly."
Ramon H.
REFRIGERATOR WHIRLPOOL WRT518SZFMOO replaced parts cx happy
Jorge A.
REFRIGERATOR JENN-AIR JS48PPFXDA "Due to not cooling, RE -ORDER parts for sealed system , wheels parts are not available unit can not take out due to the wheels are disengage; ordrng 1 W10841139 (compressor) and 1 WPW10414477 (exchanger) and 1 67001895 (evaporator) and 1 SSTECH (2MAN, MT.) and 1 2man (2man) and 1 W10913906 (coupler)"
Francisco J.
REFRIGERATOR KITCHENAID KRMF706ESS00 need to replace the harness to the unit ...; ordrng 1 WPW10277799 (harness)
Oriale P.
MICROWAVE WHIRLPOOL VML55011HS "tested key pad & with damp cloth was heating up & working, unable to verify complaint of not heating."
Chris Z.
MICROWAVE WHIRLPOOL CAE2795FQ0 added plastic adapter and also replaced glitchy board
Oriale P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "replaced bad led freezer light, tested working ok."
Jaime G.
WASHER WHIRLPOOL WTW4850HW "replaced a damaged hub. also, found problems with the main board. ordered parts; ordrng 1 W11256099 (cntrl) and 1 W11307244 (switch) and 1 W10913953 (actuator)"
Ramon H.
OVEN WHIRLPOOL KDRU767VSS01 not completed; saved tckt
Jaime G.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 found a defrost problem due to a false connection wire brwn/w from the bimetal at the main harness connector reinstalled wire and secured it
Edi C.
WASHER MAYTAG MHW5630HW0 found bad control servcice pointer ordering part for customer needs second men mlg0tlfnl2; ordrng 1 W11322901 (control) and 1 1twomen (1 twomen)
Chris Z.
MICROWAVE JENN-AIR JMW2430DS01 i calibrated oven by a 5 degree offest so now oven doesnt fall too far off the set temp
Ramon H.
DISHWASHER KITCHENAID KDTM354ESS3 replaced sump and pump tested working good
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Not defrosting in the refrigerator compartment, replaced the ff evaporator cover and main control board as per pointer #w11329116c defrosted coils and drain tube, using S code S27311covering parts and 2x labor, see picture SD Quick Pic."
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 job is complete
Jorge A.
DRYER MAYTAG MEDB765FW0 "Due to a noisy sometimes , I adjusted the legs and lubricated all whhels and tube for proper function"
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to not cooling in refrigerator side , found defrost issue, order parts conbtrol, motor assy.; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11087438 (motor-evap)"
Victor B.
REFRIGERATOR MAYTAG MFT2976AEM00 found a leak at f.f. evap. replace f.f. evap. and compressor that tech RO ordered
Francisco J.
REFRIGERATOR KITCHENAID KRFF707ESS01 need to order the fan for the freezer it needs the thermistorexplained to customer that they have to turn off the fridge for 24 hrs .; ordrng 1 W11033168 (fan)
Francis C.
RANGE WHIRLPOOL WFG510S0HS0 Training AM
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ the door is makiing sound the cam needs to be replaced .and its mising a screw; ordrng 1 W11159608 (bushing) and 1 W11214483 (screw)
Chris Z.
DRYER MAYTAG MEDX655DW0 found power cord and outlet to be burnt out witch is causing the power failiur
Robert S.
WASHER MAYTAG MHW6630HC0 Error code f5 e4 and f0 e2. Oversuds and door not opened b4 cycle selection. Customer gets pf after ist load.; ordrng 1 W11316771 (rf board) and 1 W11322883 (control)
Chris Z.
LAUNDRY CENTER MAYTAG MVWX655DW0 i raised feet so that the unit doesnt bottom out.. i found evidence it had bottomed out before
Rose K.
MICROWAVE IKEA IBMS1455DS00 ordered new button for start switch; ordrng 2 W11116990 (button)s and 2 W11086664 (button)s
Larry G.
WASHER WHIRLPOOL WGT4027HW0 "f7-e1,,,f0-e2...leaking oil from gearcase, belt off, and capacitor hanging down on floor.; ordrng 1 W11255272 (gearcase) and 1 2ndman (2nd man) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley), used 1 W11158830 (CAPACITOR) from stock"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Freezing in the refrigerator compartment, replaced the control box and thermistors, sealed gaps with silicone."
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Refrigerator has a sealed system leak. Authorization wlfow00xpl1; ordrng 1 W10919804 (duct-air) and 1 WPW10143759 (dryer) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10913906 (coupler)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "due to dispensing somtimes due to overfilling ice, i installed new ice-maker and main boardfor op."
Pablo V.
WASHER WHIRLPOOL MHW7100DC0 found bad door hinge and latch; ordrng 1 WPW10208415 (hinge)
Francisco J.
REFRIGERATOR JENN-AIR JF36NXFXDE01 the refrigerator isnt cooling or freezing there isnt any frost pattern in the freezer customer states that the cooling has been lost slowly day by day this is sealed system problem customer is requesting the morning 8-12am; ordrng 1 W10832994 (compressor)
Chris Z.
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 unit needs sealed system. fz is at 49 degreese; ordrng 1 WP2263920 (evaporator) and 1 WPW10463858 (compressor) and 1 sealedsystem
Raymond J.
DRYER MAYTAG MGDC465HW0 "replaced faughty ingitor, all test good; used 1 279311 (ignitor) from stock"
Chris Z.
WASHER WHIRLPOOL LTG6234DQ0 replaced a bad water valve and now unit works proporlyly.. i advised i found a leak coming from drain pump but cx will call for later service if needed
Chris Z.
DRYER MAYTAG MGD5500FW1 found lint buildup inside the vent duckt so i cleared out and now unit is blowing air perfectly
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 ORDERED NEW FILTER COVER AND ICE MAKER; ordrng 1 WP67006331 (cover-filt) and 1 67006325 (bracket- f) and 1 WPW10300024 (ICEMAKER)
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 adjust high side tubing and noise is gone.unit working ok.
Jonathan H.
WASHER WHIRLPOOL WFW9351YW00 autho for extra labor WLF2000XPL2replaced control board assembly and tested unit no furtehr all tested fine
Larry G.
REFRIGERATOR JENN-AIR JFFCC72EFP00 advised on water tank usage and adjust ice container.advised to dump ice container every 2 weeks. unit working ok.
Chris Z.
MICROWAVE OTR WHIRLPOOL WMH31017HW3 SR:77345992 i was unable to get unit to work.. they advised i change the whireharness .... ive tried everything and still cant get this to work; ordrng 1 W11300385
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 cx needs gear case; ordrng 1 W10870913 (gearcase) and 1 2nd (man)
Francisco J.
RANGE WHIRLPOOL WFG320M0BW2 replaced the ignitor with an ignitor kit from the truck stock the oven is turning on again showed customer.; used 1 12400035 (IGNITER KIT) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to not making ice , i installed new icemaker for proper function all tested out ok; used 1 W10873791 (ICEMAKER) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 ICE MAKER NOT NEEDED NEEDS NEW ICE BUCKET TO BE SHIPPED TO CUST; ordrng 1 W11185686DS (ice-contnr)
Chris Z.
REFRIGERATOR KITCHENAID KRFF305ESS00 found kinked water line going into icemaker ...
Robert S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the air duct and restored air flow to refrigerator section.
Larry G.
REFRIGERATOR FD WHIRLPOOL WRX735SDHZ00 adjust water dispenser tubing and tested for correct operation of dispenser.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unit need a icemaker; ordrng 1 WPW10300024 (icemaker)
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Checked the refrigerator found ice maker in the off position. Lowered the feeler arm and ice maker cycled.
Edi C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint bnot heat :run diagnose test found errro code 7-1 instru customer if water temp not meeting 120 heater will be disable also info customer of using rinse aid .
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "temps are too warm in both top ref & freezer section possible leak, ordering parts need ss tech; ordrng 1 WPW10608485 (evaporator) and 1 W11036448 (solenoid) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced the fan to the fridge its working properly now.
Ramon H.
DISHWASHER KITCHENAID KDTE204GPS0 cx left link was off put back on and tested door working good
Raymond J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 cust had to leave; schdld next appmnt for 7/30 TUE !
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "replaced bad air damper too cold in ff section, set temps, working ok."
Jonathan H.
RANGE WHIRLPOOL WMH75021HZ1 "unit fan not turning on properly, the speed for low wasnt turning on i checked motor the motor blade with jammed against the housing removed and fixed housing and ran low medium and high no furtehr issues extraction fan now working"
Jonathan H.
RANGE WHIRLPOOL KSGG700ESS1 "ignitor not comming on took orifice apatrt harness for terminal on the ignitor not making contact, fixed terminal and found ignitor started sparking again, intermittenly had connection tested again no furtehr issues"
Raymond J.
REFRIGERATOR AMANA ASD2575BRS01 "chk and test refer, cust stated refer is working now but wanted me to look it over, did not find any problems"
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Error code f8 e1 but hot and cold valves operate normally in manual test mode also will display pf and lock the door; ordrng 1 W11322879 (acu) and 1 W11316771 (rf board)
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 cx water paddles was stuck took off and put back on correctly tested working good
Francis C.
REFRIGERATOR KITCHENAID KSSO48FTX15 "complaing not cooling , found bad Motor - Evap , just replaced now its ok tested fine , for customer satisfaction i gave a customer my retail price on the part , now its ok tested fine ."
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 unit needed neew door they sent one to customer rplaced it and tested unit defective ice maker fixed ice maker and switched from old door tested unit no furtehr issues
Rose K.
REFRIGERATOR FD WHIRLPOOL WRX988SIBM03 NEEDS NEW EVAP FAN MOTOR
Victor B.
REFRIGERATOR JENN-AIR JFC2290REP00 freezer rails hard to open or close ordered.; ordrng 1 WPW10170835 (glide) and 1 WPW10170987 (glide) and 2 W10119849 (bracket)s and 1 12002646 (light switch)
Jaime G.
REFRIGERATOR AMANA ARB9059CS found a sealed system problem i gave customer the estimate
Oriale P.
OVEN WHIRLPOOL WFG525S0HW0 "repositioned bake ignitor was too far from manifold to ignite gas, tested several times now working ok."
Oriale P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "made repair to upper rack rollers not turning properly, adjusted rack, sliding easy working ok."
Pablo V.
MICROWAVE IKEA IBMS1455DS01 found bad button replace for a new part test start unit ok request completed
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Checked refrigerator found freezer fan grille is missing and ice maker production is slow; ordrng 1 W11176847 (grille) and 1 WPW10300024 (icemaker) and 1 W10882923 (icemaker)
Robert S.
DRYER WHIRLPOOL WGD7500GC0 Checked the dryer found door to hinge screws missing. Installed four door screws and checked operation.
Jonathan H.
MICROWAVE KITCHENAID KMHS120EBS2 unit intermittenly staing to open door close door gave quote fro repairs will have
Jonathan H.
DRYER WHIRLPOOL WGD8620HW0 replaced parts and tested unit tehers no more possibilities for the code if it happens gain customer can conytact customer care for furtehr options
Rose K.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 WATER LINE KINCKED REPAIRED WATER LINE
Enrique M.
DISHWASHER KITCHENAID KDTE204DWH0 "Customer reported no water fill, I run diagnostis two times and water was working fine, working normal at this time, will monitor and call if problem reoccurs."
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "water refrig is connected to reverse omosis that's why doesn't have enough pressure and ice comes smaller and i explained to female about the water, and raized 1 f.f. door to be even.."
Victor B.
WASHER WHIRLPOOL WTW5000DW2 "main board not fininshing the cycle no errors, repalced main board test good."
Oriale P.
DISHWASHER KITCHENAID KDTE404DSS0 "found bad vent fan causing unit to stop mid cycle, need air vent fan replaced.; ordrng 1 WPW10469574 (vent asm)"
Jonathan H.
LAUNDRY CENTER WHIRLPOOL MGD6630HW0 thermister defective harness not pliugged in replaced and tested no furtehr issues all tested ok no further problems with unit
Francisco J.
REFRIGERATOR WHIRLPOOL WRT771RWYB01 the door was defective not right orderng door again...; ordrng 1 LW10354703 (door)
Pablo V.
DISHWASHER AMANA ADB1400AGW1 found bad sump pum; ordrng 1 W10888591 (sump pump)
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint borken door seal: found damage door and seeal ordering part for customer; ordrng 1 LW10803965 (dor-fip)
Robert S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Checked the refrigerator found freezer temperature 8f and refrigerator temperature 39f. Advised customer of loading and airflow pattern to the refrigerator section.
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS00 i cleared drain that was clogged up and now unit is complete
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated for days they did not hear the evaporator fan motor running and temps were high. Replaced the evaporator fan motor and checked the air flow.; used 1 WP2315539 (EVAP FAN) from stock
Jaime G.
DISHWASHER JENN-AIR JDB8000AWS3 ound a bad out let dishwasher ok
Raymond J.
DISHWASHER KITCHENAID KDTE404DSS0 replaced faughty control panel. all test good
Raymond J.
DRYER WHIRLPOOL WGT4027HW0 helper complete
Edi C.
DRYER WHIRLPOOL WGT4027HW0 wld4u00al2 replaced main harness run diagnose test dryer heat all components tested ok to manufactory specifics.
Edi C.
LAUNDRY CENTER WHIRLPOOL NTW4516FW "Customer complaint not water level: run diagnose test no error codes all tested ok to manufactory specifics, info customer machine programed for water efficiency customer not satisfy with product."
Enrique M.
REFRIGERATOR AMANA AFI2539ERM02 "FROZEN ICE MAKER FILL TUBE, DEFROSTED FILL TUBE AND ORDER WATER VALVE AND ICE MAKMER. WANTS LAST OF THE DAY; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 unit wasnt dispensing with the filter instaled.. it works wiith the filter removed so i advised its 99% chance its just a bad filter.. advised to try it with a new one
Chris Z.
DISHWASHER WHIRLPOOL WDT750SAHZ0 ileveled unit and also turned up rinse aid level and ran diagnostics and found no error codes
Jaime G.
DISHWASHER KITCHENAID KDTE204GPS0 installed the detergent dispenser
Victor B.
REFRIGERATOR KITCHENAID KRFC704FBS00 per HR bad heater wire was broken cut-repalced
Raymond J.
WASHER WHIRLPOOL WTW7000DW0 "chk and test washer, reading f0e3 code , tech clared overload code and called w/p tech line and washer is working according to specs.7725476455"
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "due to frozen in refrigerator side , i order sensor and comeback ythi friday am, if is possible , no pymt received until this friday.; ordrng 1 W11098695 (fan-scroll)"
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer complaint leaking : found leak coming from water line at wall fix it no leak info customer to call plumber for leak at wall refrigerator ok all componentss tested ok to mnaufactory specifics.
Oriale P.
DISHWASHER WHIRLPOOL DU1015XTXS3 "found 120 v to main cntrl no power display will not light up, needs main cntrl replaced; ordrng 1 W10906414 (main cntrl)"
Oriale P.
OVEN WHIRLPOOL GW397LXUS05 "found bad gas ignitor for oven causing problems with correct temps, needs ignitor repaced; ordrng 1 74007498 (igniter,oven)"
Enrique M.
WASHER WHIRLPOOL WFW7590FW0 helper complete
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to freezing and not dispensing ice, I installed new parts like icemaker , controil board, damper for proper fucntion."
Jorge A.
REFRIGERATOR KITCHENAID KSSC42QVS06 "Due to leak at the filter housing, i replaced with a new tube and all tested out ok"
Rose K.
WASHER MAYTAG MVWB755DW0 ORDERED NEW TRANNY AND ROTOR IF NEEDED S CODE THE TRANNY; ordrng 1 W10811956 (drum assy) and 1 W10754161 (motor rotor)
Jaime G.
REFRIGERATOR KITCHENAID KFCS22EVMS1 found fridge ok. freezer door rails are a bit hard to open they need to be replaced. gave the estimate she will think about it
Jonathan H.
WASHER MAYTAG n/a error code for motor and actuator and also unit not pumping out water or spinning out after few minutes its kills power to board; ordrng 1 W11116592 (board) and 1 W10876600 (pump) and 1 W10913953 (actuator) and 1 W11162560 (cap)
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 unit wouldnt coount down on normal cycle.. i replaced main pcb and now unit works perfectly with no issues
Larry G.
RANGE WHIRLPOOL JDR8895AAS replaced ignitor switch and holder. tested for correct operation.; used 2 WP3368921 (screw-torx) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced the refrigerator section drain trough.
Chris Z.
DRYER WHIRLPOOL WET3300XQ0 part came in bent; ordrng 1 W10518375 (drum)
Oriale P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "replaced broken air damper, too cold on ref section, working ok."
Francisco J.
RANGE WHIRLPOOL WEG515S0FV0 the top burners work and the broilers work the problem is the dsi board need to order it.; ordrng 1 W10898291 (dsi)
Larry G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 adjust front right roller. unit is now ok. no noises.
Edi C.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Customer complaint leaking : found water on top of frezer seal coming from mulle replaced it all tested ok
Pablo V.
DRYER MAYTAG MHW8200FC0 "found bad latch controlandpresure switch s code on the control door latch was install; ordrng 1 WPW10448876 (switch) and 1 W11201292 (motor), used 1 WPW10443885 (LATCH) from stock"
Robert S.
DISHWASHER AMANA ADB1400AGW1 Checked the dishwasher found debris caught in the drain pump impeller. removed the debris and tested operation.
Ramon H.
WASHER MAYTAG MVWB765FW0 "cx needs main control W10920541 and panel control W10920541both parts are 173.27 and needs further autho; saved tckt , states that autho needed"
Pablo V.
DRYER AMANA NGD4655EW2 replace timer run test heat ok request completed
Enrique M.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Not cooling in the refrigerator compartment, found ff not defrosting, replaced the defrost thermistor and main control board..."
Edi C.
WASHER WHIRLPOOL WFW92HEFU0 found part of pedestal welding already broken due to machine movement call AIG advise part not cover part and labor not cover part needed to fix it XHPC155YU0
Jaime G.
DISHWASHER MAYTAG MDBH970AWS installed a new control panel.
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 file number 7725469581 replace motor/stator run spin cycle test ok request completed
Pablo V.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 replace icemaker kit run test ok request completed
Jorge A.
WASHER MAYTAG MVWX655DW1 "x- Labor-#mlf1ilfwl2, installed new transmission and pulley /cam alltested out ok"
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS00 called tp for double labor # is klf6700nl2 replaced door tested working good
Pablo V.
WASHER MAYTAG MVWC465HW2 found bad motor and cap hrness control just in case; ordrng 1 W11249158 (control) and 1 W10832724 (motor) and 1 W11162560 (cap) and 1 W11156559 (harness)
Rose K.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 replaced freezer door extra labor WLEXFLEXL-2
Oriale P.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 helper for tech RK
Jaime G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found water in the fresh food compartment dripping from the freezer. removed freezers back panel and realligned the evaparator and panel itself. unit ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Not freezing, intermittently, compressor runs for 20 min, overheats and stops, good frost pattern till compressors stops running cycle repeats, ordering compressor, may need inverter box.; ordrng 1 W10780378 (compressor) and 1 W11087200 (invrtr-box) and 1 W10913906 (coupler)"
Jorge A.
DISHWASHER KITCHENAID KDPE234GPS0 "Due to not clean properly, i run test mode no faullty code all tested out ok, adviced cust. to use Jet Dry in every load for op."
Francisco J.
DRYER MAYTAG MGDX655DW2 the dryer has a long vent thats the reason why its not drying properly.explained to customer
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 sr:7725479724 im unable to replicate issue but cx showed me how wet some of his towles come out and their soaked... im getting off balanced load and also pressure error but tech support advised cx must me using too much detergent.. cx showed me how much he uses and its perfect.. hes not over or under loading unit..; schdld next appmnt for 8/2 FRI !
Rose K.
RANGE MAYTAG MGR6600FZ1 REPLACED FRONT BUNNER HEAD
Jaime G.
WASHER WHIRLPOOL WFW5620HW0 found washer not valanced properly had feet adjusted. washer ok
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 per test ice maker thermistor open and there was only a ball of ice at biggening of freezer evap. repalced both evap. compressor and ice maker.
Larry G.
STOVE - GAS WHIRLPOOL WFG515S0ES1 left and right front burners not igniting correctly.; ordrng 1 W10881749ds (cap-burner)
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced defrost thermostat, evap, and diffuser. check for correct operation."
Raymond J.
RANGE KITCHENAID KSGG700ESS1 "replaced faughty panel, all test good"
Chris Z.
REFRIGERATOR KITCHENAID KFFS20EYMS04 cleared out ice build up due to drain blockage
Robert S.
DISHWASHER KITCHENAID KUDE70FVPA3 Found water leaking through pump and motor assy.
Oriale P.
RANGE WHIRLPOOL MOD#?? "unable to find any model or serial number on unit, explained to cust we are unable to service this appliance without idenification of unit."
Sarkis M.
DISHWASHER WHIRLPOOL WDTA505SAHZ0 installed motor pump ckd working ok and ck for leack ckd ok2 yr waranty frome coctco
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHV "this order i complete on 7/16/19, i spoke to tamy she remeber i fixed she'll close the order on her side at lowe's."
Rose K.
DRYER WHIRLPOOL CGM2745FQ0 replaced coin slide
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Light in the refrigerator compartment not working, replaced the door interlock switch and tested, ff led module working fine now...."
Jonathan H.
MICROWAVE WHIRLPOOL WMH32519HZ1 "issue with the door switch cam pished in so when door closes its already latch i tookd off power and had to took off door assembly to test the switch, switch contact still good, removed cam reinstalled door back on with cam in proper position and all tested fine now no morte blowing fuse; used 1 W10138793 (FUSE) from stock"
Raymond J.
DRYER MAYTAG MEDC465HW0 "found faughty seal and open fuse; ordrng 1 WP3977767 (thrmst-fix) and 1 279838 (element,heater) and 1 W10900067 (cutoff-tml) and 1 WP3392519 (thermal fuse) and 1 W10861521 (seal-door)"
Ramon H.
DRYER MAYTAG MGDX655DW2 cx door was popping open during cycle found door catch wasnt closing properly ....took catch off and widened it put back on and tested working good
Chris Z.
REFRIGERATOR KITCHENAID KSSC48QVS00 replaced lightbulb.. i was able to clear out ice thats blocking the baffle from opening and now unit should be cooling proporly
Pablo V.
REFRIGERATOR JENN-AIR JFC2290VTB2 repair track in place lift door and ajust door seal back in place if problem cont.door seal will need to be replace
Rose K.
DRYER MAYTAG MGDB835DW ordered new main board; ordrng 1 W11133021 (cntrl-elec)
Sarkis M.
REFRIGERATOR WHIRLPOOL KSSS48QDX05 i.m fill tub was frozen defrosted ckd working ok
Edi C.
DRYER WHIRLPOOL WGD5620HW0 Customer complaint error codes f3e3 : found bad thermistor replaced it run diagnose test all components tested ok to manufactory specifics. advise customer to check airflow of vent.
Sarkis M.
REFRIGERATOR KITCHENAID KFIV29PCMS00 installed frezeer and refg gasket ckd ok was dameg
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "cx compl refer never worked, tech found damanged and broken wires coming from cabnet and can not be replaced. tech called w/p bill for dign"
Rose K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 repaired water inlet at the dispensor
Ramon H.
DISHWASHER KITCHENAID KDTM354ESS3 cx needs sump and motor; ordrng 1 W10805015 (SUMP AND MOTOR)
Ramon H.
WASHER MAYTAG MVWB835DW4 cx needs gear casing replaced; ordrng 1 W10811956 (gear case) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 2nd (man)
Oriale P.
RANGE WHIRLPOOL WFG320M0BS "found broken glass for oven door, needs part replaced; ordrng 1 W11176456 (glass-door)"
Oriale P.
DRYER MAYTAG MEDB765FW0 replaced bad drum roller & belt causing turping noise ran test working ok. this is not related to previous issue; used 1 4392067 (REPAI KIT) from stock
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx needs water valve; ordrng 1 W11175771 (water valve)
Francisco J.
WASHER WHIRLPOOL WTW4850HW1 replaced the water valve to the washer no more problems to the washer cx present.
Pablo V.
REFRIGERATOR WHIRLPOOL KRF507HPS00 run test water no problem found advise customer abouth normal soun and oxigen on the water request completed
Jonathan H.
DRYER WHIRLPOOL WGD4815EW1 replaced the door assembly and gasket applied adheisive all tested fine door seals unit heating properl
Raymond J.
OVEN JENN-AIR JGRP548WP02 found rt larger oven not holding temp and after 20 min would not reignite; ordrng 1 W11113650 (igntr-oven) and 1 WPW10131825 (sensor) and 1 WPW10511278 (module-spk) and 1 W10888661 (cntrl-elec) and 1 WPW10116108 (module-spk) and 1 W11239228 (valve-gas) and 1 W10311268 (valve-gas) and 1 2ndtech (2nd tech)
Chris Z.
OVEN KITCHENAID KEBK101BSS00 replaced blown thermal fuse and noow unit powers on and heats up
Francis C.
REFRIGERATOR WHIRLPOOL KUWR204ESB00 Helping training sd
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing ice, replaced the auger motor and solenoid, tested working fune now."
Jonathan H.
REFRIGERATOR KITCHENAID KRFC300EWH01 unit needs new motor damper ordering part setting up asap tuesday appt; ordrng 1 WPW10594329 (motor)
Rose K.
REFRIGERATOR WHIRLPOOL MFD2561HEB cust states she going to buy a new one instead of waiting for repaires needs compressor and discharge tube new mullion and mullion guide
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC300EBL01 "Due to handle lose , i tighted and replaced handle for proper fucntion"
Jaime G.
DISHWASHER KITCHENAID KDTE334DSS0 "found a leaking sump assembly, broken top rack rails, and bad control board; ordrng 1 WPW10455261 (sump assembly)"
Rose K.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 freezer fan motor not running ordered new freezer fan and main board auth number wle4ylexpl1; ordrng 1 W11032800 (evap fan) and 1 W10830278 (cntrl-elec) and 1 W10811364 (cntrl-elec) and 1 W10849460 (cntrl-elec)
Edi C.
DISHWASHER WHIRLPOOL WDT720PADM0 Customer complaint stock and blinking: found unit not letting change cycles run diagnose found overflow leaking info customer to cleaned plumber dish washer reset and respond to commands all tested ok
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 the oven is pulling 2.1 amps the oven wont turn on need to order the ignitorcustomer is requesting 10-2pm; ordrng 1 W11176454 (ignitor)
Robert S.
WASHER MAYTAG MVWB765FW3 No hot or cold water entering washer through the main valves. Replaced the water valve and tested operation.
Pablo V.
RANGE-GAS WHIRLPOOL WEG750H0HZ0 range touch panel not working unit need new control and panel; ordrng 1 W11339755 (panel) and 1 W11205353 (control)
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS00 "00123 gate code. fixed issue with the disopencer motor not dispcing tested the power to motor, gets the 120 butr no movment it was jammed fixed issue all tested ok no furtehr issues"
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 display is glitching and leds are going bizzurk; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec)
Robert S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Refrigerator evap coil solid ice freezer fan motor not running. Found foam insulation caught in freezer fan blades. Test 4 did not produce full frost pattern maybe 3 way valve issue.; ordrng 1 WPW10675033 (board) and 1 WPW10143759 (dryer) and 1 W10874835 (valve) and 1 W11087438 (motor-evap)
Jonathan H.
REFRIGERATOR KITCHENAID KRFF300ESS01 "replaced board and still nothing on ui checked volateg we get 14 dc on the yellow and blue wire from teh board, as soon as we chrecked at the ui its no volatge, broken wire in cabinet i called techline we confirmed its non repairble, sr - 7725457081"
Raymond J.
REFRIGERATOR KITCHENAID KBRO36FTX00 found open light swtich; ordrng 1 WP1118894 (light switch)
Victor B.
WASHER MAYTAG MVWB835DW0 "F6E2 communication error from console to main board., replaced main board and console, test good."
Edi C.
REFRIGERATOR JENN-AIR JCD2389GES Customer complaint leaking : found clog drain cleaned all componentst tested ok to manufactory specifics.
Chris Z.
RANGE KITCHENAID KSEG700ESS3 replaced scratched panel.. advised cx to be more careful n try not to scratch it
Jonathan H.
WASHER MAYTAG MHW5500FW1 psp parts tested unit after repairs no further issues iml working normal ui great got approved last vsiit for extra labor
Oriale P.
REFRIGERATOR MAYTAG MFX2876DRM02 "removed ice & debris from pee trap causing water leak onto floor, working ok."
Rose K.
WASHER WHIRLPOOL PAV2300AWW ordered new water pump paid in full; ordrng 1 WP35-6780 (pump-water)
Jorge A.
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Due to no dispensing water and blank display, I replaced main board, display board and vegetable control for proper fucntion, Parts it was under S-CODE warranty, this part #w11048824, I just used th board not the housing the board is under S Code, i sent it back the housing not need it also the old board , All tested out ok"
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cubed solenoid melted. Ordering parts may not need auger motor; ordrng 1 WP2152713 (solenoid) and 1 WPW10317991 (motor) and 1 WPW10169511 (coupling)
Robert S.
DISHWASHER KITCHENAID KDTE334GPS0 Ran the dishwasher found unit washing and draining normally at tis time
Enrique M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Not cold enough, slow ice production, found refrigerator compartment not defrosting, replaced defrost thermistor and main control board, removed all ice and tested, air flow working normal now.;