Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 4273 customer reviews

Map of Long Beach, CA

Prompt and great service




Review of Paradise Appliance Service

Fixed my problem promptly and was very professional and courteous.


Map of Newport Beach, CA

Good




Review of Paradise Appliance Service


Map of Newport Beach, CA

Great work, very friendly and professional.




Review of Paradise Appliance Service

I would recommend such a great service and great customer service.


Map of Los Alamitos, CA

No Service




Review of Paradise Appliance Service

Did not fix the problem ice maker still does not work


Map of Lakewood, CA

Thank you




Review of Paradise Appliance Service

I was extremely pleased with the repairman. He was professional and he repaired my dishwasher. It works like new again.


Map of Los Angeles, CA

Unprofessional, sloppy service, with horrendous customer service.




Review of Paradise Appliance Service

I paid the diagnostic fee to have the technician give me an estimate that exceeded the cost of a new unit. I called the company back 3 times to get an itemized estimate and received no calls back. I feel like I have been taken advantage of by this business and given the run around by their customer service department. They simply don't call back and are of no help when you get them on the phone. Would not recommend to anyone.


Map of Aliso Viejo, CA

Great customer service




Review of Paradise Appliance Service


Map of Los Angeles, CA

Overall a knowledgeable and great technician




Review of Paradise Appliance Service

Jaime, It was a pleasure to deal with Jaime. He knew exactly how to fix both our Kitchenaid ice maker and microwave. Our issue with Convenience was that our microwave repair was delayed twice because the part was supposed to be in stock but wasn't. Our repair was delayed by a week and it was not convenient to keep rescheduling and being without the microwave.


Map of Los Angeles, CA

Rose




Review of Paradise Appliance Service

Rose is knowledgeable but my washing machine is leaking more now than it did before


Map of Westminster, CA

Friendly and detailed explanations




Review of Paradise Appliance Service

will recommend Paradise Appliance to friends and relatives


Rose was super!




Review of Paradise Appliance Service

Rose did a great job finding the problem.


Great job




Review of Paradise Appliance Service

Very nice service worker I’d highly recommend this young man to others.


Ray




Review of Paradise Appliance Service

Ray was excellent. He is a perfectionist and shows in his work. I was so empresses with his patience.


Great Service, very Professional Experiance




Review of Paradise Appliance Service

Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!


amazing, worked until he figured it out, kind, courteous, thoughtful, over all awesome




Review of Paradise Appliance Service


Awesome service




Review of Paradise Appliance Service


Great service but expensive




Review of Paradise Appliance Service

The technician was courteous and helpful.


Great service




Review of Paradise Appliance Service


Whirlpool




Review of Paradise Appliance Service





Review of Paradise Appliance Service

A lousey job that still has the same problem.


great service and attention




Review of Paradise Appliance Service

I am very happy and satisfied with the service given by Paradise Appliance, the Technician was very helpful and polite, excellent service


Good service




Review of Paradise Appliance Service

Very courteous and knowledgeable


Fantastic Service!




Review of Paradise Appliance Service


😉




Review of Paradise Appliance Service

Awesome.


Nothing Fixed




Review of Paradise Appliance Service

Was told that we would get a call back about the repair of the refrigerator after the technician showed up and never heard back. I now had to call to see what the status is of the repair and there are no notes so now I will have to wait for a second time for a technician to show up to look at the refrigerator.


Very nice




Review of Paradise Appliance Service


Stuart




Review of Paradise Appliance Service

Good service person


Great Service,




Review of Paradise Appliance Service

Your Paradise service person, is very knowledgeable, of the product, a very nice gentleman.


Great Service




Review of Paradise Appliance Service

Our rep was on time, pleasant and got the job done quickly! We would use them again!


extended service no problem




Review of Paradise Appliance Service

service tech was very knowledgeable very quick and give good advice on how to prolong my refrigerator


Great service




Review of Paradise Appliance Service

the technician was very knowledgeable and very courteous.


Outstanding service




Review of Paradise Appliance Service

We are completely enamored with the service we received. Kobe well done.


Great work




Review of Paradise Appliance Service

The technitian was on time and did a great job repairing my kitchen aid range glass..


Friendly service, organized and knowledgeable




Review of Paradise Appliance Service


Appliance Service




Review of Paradise Appliance Service

Great service


Great




Review of Paradise Appliance Service


xx




Review of Paradise Appliance Service


Lei




Review of Paradise Appliance Service

Good


Washer Repair




Review of Paradise Appliance Service

Jonathan knew what to do quickly and had the washer running in less than 30 minutes.


Feld




Review of Paradise Appliance Service


Excellent




Review of Paradise Appliance Service

Very happy with service. My washer is stacked and in a small cabinet. The servicemen figured out the best way to do the repair and it worked great.


Very good service




Review of Paradise Appliance Service

Mr. Mossessian is very knowable and professional in the service provided.


Great




Review of Paradise Appliance Service

Excellent, the service man was very helpful. Thank you


Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2




Review of Paradise Appliance Service

Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation


Super Customer Service




Review of Paradise Appliance Service

From start to finish the communication from Paradise to us was something we have never experienced before with other appliance repair companies. We were very impressed with John, our technician. He notified us of his ETA and was on time. Very well mannered, neatly dressed, spoke perfect English & gave a detailed report on our problem. We will definitely make Paradise our go to company for our Whirlpool appliances.


Survey




Review of Paradise Appliance Service

He was Great!


Maytag Washer Repair




Review of Paradise Appliance Service

So far, Edi has successfully repaired the issue with my washing machine. He was professional, courteous, and did a good job of cleaning up his workspace. The entire process with Paradise has been very efficient. I like how they keep you updated re your work order and/or service call.


Great service




Review of Paradise Appliance Service

Fast, efficient and friendly!


Great Service Thank You




Review of Paradise Appliance Service

Great Job, Thank You


Martha




Review of Paradise Appliance Service

Very nice repairman with outstanding service!


Enrique




Review of Paradise Appliance Service

Enrique, technician, was absolutely the best! He was punctual, courteous, conscientious and very knowledgeable. He met every obstacle with expertise and dedication to job completion.


Great Professional Service




Review of Paradise Appliance Service

They are Top Rated Service Level


Great Service




Review of Paradise Appliance Service


He was friendly




Review of Paradise Appliance Service

He was quick at what he did


Tyche




Review of Paradise Appliance Service

The service guy was professional and cleaned up after he was finished.


Great service




Review of Paradise Appliance Service

Quick and knowledgeable.


Courteous and knowledgeable




Review of Paradise Appliance Service


Ellen




Review of Paradise Appliance Service

Raymond was great and would ask for him again.


Great people, great service




Review of Paradise Appliance Service


Paradise appliance services




Review of Paradise Appliance Service

Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!


Great technician, professional




Review of Paradise Appliance Service

She was wonderful


Great Service




Review of Paradise Appliance Service

Pablo Villalta was fast efficient and informative. Best of all he fixed the washer!


Debie




Review of Paradise Appliance Service

Great


Problem not fixed




Review of Paradise Appliance Service

I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.


Good service




Review of Paradise Appliance Service


Sharlene




Review of Paradise Appliance Service

The Technician came out to inspect a brand new range hood button and leaned on my brand new never been used Whirlpool Cooktop and Cracked! He told me to call the office and talk to Manager. Called twice and a Mabager never called me back. Terrible Customer Service.


Knowledgeable and friendly!




Review of Paradise Appliance Service

This is the 2nd time Chris had come out, different issues, and he is very smart and kind. I highly recommend him and Paradise.


Great Service




Review of Paradise Appliance Service

The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.


Great service




Review of Paradise Appliance Service

Great Personality; Patient; Welcomed and answered all questions Excellent service


Sharman




Review of Paradise Appliance Service

Great service


Robin work was acceptable




Review of Paradise Appliance Service

Problem was diagnosed but part wasn’t available for 3 hours


Great service




Review of Paradise Appliance Service


Poor service




Review of Paradise Appliance Service

It took more than a month to get my washer repaired. Finally after waiting for approvals and parts, the washer got “repaired” but found out the washer worked sometimes only on Normal cycle. There is a noise on the motor, delivers and dumps lots of water without washing, and the top control panel plate is loose. Did not expect that from professionals.


Never Use This Company




Review of Paradise Appliance Service

No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.


Whirlpool Refrigerator




Review of Paradise Appliance Service

I purchased a Whirlpool refrigerator from Howard’s the refrigerator did not cool from time of receipt. Paridise diagnosed problem was leak of freon. Since this was supposed to be new I requested replacement. The Paradise service people were very professional.


Best service ever!




Review of Paradise Appliance Service

Robert was one of the best appliance repairman I have ever had. He was knowlegeable and thorough. And followed through on all details. I would definitely recommend his service to all.


Service




Review of Paradise Appliance Service

everything explained to me so I could understand which I really appreciated.


Edi is the best




Review of Paradise Appliance Service

I could not possibly have been happier with his work. Thank you Edi!


Over the top service!




Review of Paradise Appliance Service

Chris came out to repair our stove and dishwasher. He communicowhen he was on the way and showed up on time. He was very polite and was able to fix the stove right away. He was unable to find the leak with the dishwasher and when he ran the cycle, everything seemed fine. Of course I ran a load of dishes and it leaked again. I called Chris and he was able to put me on the schedule for the next day! He came out and was able to fix the problem and checked everything out thoroughly before he left. Chris was very punctual and did a great job troubleshooting and fixing our issues.


good service, came very soon, through




Review of Paradise Appliance Service

They came to troubleshoot and found the problem. I'm satisfied.


Lourdes




Review of Paradise Appliance Service

Good service


Awesome service




Review of Paradise Appliance Service


Homa




Review of Paradise Appliance Service

I never asked for any test why you send me any bills


Very thorough and informative info given!




Review of Paradise Appliance Service

Sarkis was diligent and found multiple issues with our Kitchen Aid dishwasher (and it's only 5 years old!!). I appreciated his suggestions and he even vacuumed out the smelly, standing water. Very professional and courteous! Thank you!


It was nice to know that Victor knew what he was doing




Review of Paradise Appliance Service

As before, Victor was a great service repair technician. All looks good for now. Problem solved.


Josee




Review of Paradise Appliance Service


It works




Review of Paradise Appliance Service

Had a good experience


Hany




Review of Paradise Appliance Service

Great service


Recall




Review of Paradise Appliance Service

There where on time good follow up to service unfortunally the washing machine fail again, stop working now clicks something loose internally. Please Attend the issue when soon possible. At GfG


great service




Review of Paradise Appliance Service


ckecked why freezer is not working properly




Review of Paradise Appliance Service

assessed problem


Excellent service.




Review of Paradise Appliance Service

Dark is Mossessian did a super job. A true professional, friendly and an expert.


Cared a lot.




Review of Paradise Appliance Service


Kevin




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Very Professional




Review of Paradise Appliance Service

Got the job done, was very professional.


Great service from Jaime




Review of Paradise Appliance Service

Jaime did a great job fixing our ovens.


Mkney




Review of Paradise Appliance Service

Customer service excellent parts and labor to high forced me to get a new stove.


Knowledgeable




Review of Paradise Appliance Service


Great job!




Review of Paradise Appliance Service


Excellent repair experience.reliable and punctual.




Review of Paradise Appliance Service

My repair took two trips. The washer was fixed and Mr. Preston even swept la huge pile of leaves out from under my outdoor washing machine.


Very Knowledgable/Informative about product




Review of Paradise Appliance Service

I was very satisfied with Ramon's service call. He made sure that we continued to problem solve until we figured out a plan to solve the issue with my washing machine.


Super easy and fast




Review of Paradise Appliance Service

Had a great experience, they were very communicative and easy to schedule with. Technician was nice and very helpful.


Excellent Wokmanship!




Review of Paradise Appliance Service

I felt that Ray was very congenial and helpful. He was able to diagnose the problem quickly and search out answers. I appreciated his findings and how to best resolve the issue. I appreciated his workmanship and if I should have future problems with appliances, I would not hesitate to request his services. It was an all around great and comfortable experience!


Repair




Review of Paradise Appliance Service

I want to thank Oriale Preston for the repair work done on our washer, Machine is working with no issues as of now. also I want to recognize his professionalism and customer skills, Thanks for your help.


Repaired Refrigerator Hinge




Review of Paradise Appliance Service

Sarkis was great. He temporarily corrected the problem while we waited for parts then promptly performed the final repair once they arrived.


The Best service company!




Review of Paradise Appliance Service

I am SO happy with your company! Not only do you follow up with phone calls, emails & great service! My technician Len ( he had 2 helpers Benito & Anthony) is very knowledgeable, on time & professional. I will recommend your company to everyone. Thank you for a job well done.


Owner




Review of Paradise Appliance Service

Service professional came on time and fixed problem quickly and efficiently


Review of Ramon Heredia




Review of Paradise Appliance Service

He was great!!!


Great Service




Review of Paradise Appliance Service

Quick and professional


Worst service appointment ever




Review of Paradise Appliance Service

Ramone does not like his job. He complained the entire time. Ex: doesn't like to go to make calls by the beach, he isn't supposed to tell the customers what is really wrong with their equipment. Ramona blamed the washer breaking because my son added water, and that my son admitted it. And my son told him that I overloaded the washer and that what broke it. First of all, my son added water because it filled slowly, not to overfill it. Second, when does anyone ask someone else to come witness how they use their washer? Third, Ramona used a very demanding tone when telling me how and why we were at fault. I asked him if that made him feel good to talk down to meand he said he wasn't, he was just explaining his side of the story. He wouldn't let it go, 3 times I tried to let him say ANYTHING nice, or helpful, but nothing. I was scared because of his tone, his response, and then he left my washer inoperable, on purpose. We're a family of 4. We need to wash small loads 2 times a week and he couldn't fix it. The washer fills to the top with any size load, even an empty load. Ramone said we could only use bulky and deep load setting. Why, would anyone, buy a washer, new, to only be able to use 1 setting, and waiste water? Who does that? Ramona is done. Not sure if retraining him would work. He is too confident in all the wrong ways. I never want him in my home again. Ramone insulted me, tried to get my son to throw me under the bus, left me without the use of my washer for 4 days, then 2 more till someone else could fix what he said he fixed. How many customers should have complained about him and didn't? This is borderline abuse at the professional level. The last guy came in, was polite to my son, fixed the washer and was gone in less than 30 min. Now thats what should have happened in the first place.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Professional. On time. Called me 30 minutes before arrival. Explained everything to me thoroughly.


Great Service




Review of Paradise Appliance Service

Preston was great. He diagnosed the problem with my washer, got the part ordered and repaired in a timely manner.


Great service and technician! Thank you!




Review of Paradise Appliance Service


Great Service!




Review of Paradise Appliance Service

Smooth Experience, good communication, friendly technician.


Great




Review of Paradise Appliance Service

Fantastic!


ice maker fixed




Review of Paradise Appliance Service

Excellent service, very knowledgeable


Poor service




Review of Paradise Appliance Service

The tech showed up without a vacuum cleaner the first time so I had glass all over the floor when she opened the door. Left me with the mess. Second trip she came out to replace the glass. Took the door off and laid in on my $6000.00 granite top and worked on the door chipped my granite. Installed the door and there is still glass inside the door and again left me with glass on the counter top and the floor. Nobody has called me back.


Mr.




Review of Paradise Appliance Service

John is the best tech ever.


great service for the person




Review of Paradise Appliance Service


THIS WAS THE SECOND TIME WITHIN 2 MOS. I HAD PARADISE COME OUT ON MY DISHWASDOOR ALWAYS FALLING STRAIGHT DOWN WHEN, OPENED. NOW IS FIXED HOPEFULLY! OT




Review of Paradise Appliance Service

SORRY, I PUT MY OPINION IN THE "REVIEW TITLE" ABOVE~


Very Professional and Excellent Service,




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very polite explained what was wrong did excellent job


Great Service at all levels




Review of Paradise Appliance Service

Ray, Benito, Jasmine & Lorraine were all great


Finally fixed




Review of Paradise Appliance Service

The final technician, Victor Burgueno, did a great job of replacing the compressor in our month-old Kitchen Aid refrigerator. Too bad he didn't come out on the original call. Instead we got a tech had no idea how to diagnose the problem so he just ran diagnostics and, when he found nothing wrong with the electronics, unplugged/plugged in the refrigerator and ordered electronic parts. After a suitable delay, the second tech replaced the fan and two electronic components and ordered a compressor. Five days later, the final tech came out to replace the compressor and so far the empty refrigerator seems to be working fine. The company seems to carry no parts yet only seems to be able to fix problems by swapping parts until something works. I don't feel that it should take two weeks to fix a refrigerator where it seemed obvious to me that the compressor was not working. Since it was under warranty (the refrigerator went bad after less than a month), we really had no choice of repair since Paradise seems to be the only warranty service in the area for the whole Whirlpool family of brands. In the past, when we have needed repair on a refrigerator (and were paying for it ourselves), the service company prioritized the repair and came out quickly, could diagnose the problem in one visit, and had parts to repair the problem so that we didn't have to trash the entire contents of the refrigerator. Paradise service is nothing like our previous experiences.


Great




Review of Paradise Appliance Service


"Excellent Service, Stands Behind Warranty!"




Review of Paradise Appliance Service

Jorge Almerco was beyond courteous, prompt & efficient


Great Service!




Review of Paradise Appliance Service

Francisco was awesome! went above and beyond


Great Job




Review of Paradise Appliance Service

Jorge was great!


Great Service




Review of Paradise Appliance Service

Prompt. Explained everything clearly. Friendly.


Great service




Review of Paradise Appliance Service

Enrique was great. He was punctual, very nice and polite, and got the job done quickly.


Poor administrative, lack of concern & knowledge by service people. Customer service is one on scale of one to ten




Review of Paradise Appliance Service

Take a look after your services from conception to completion of the job.


On time, friendly, and knowledgeable.




Review of Paradise Appliance Service

Mr. Jamie Garcia got the job done. I was both impressed and relieved. My dishwasher is as good as new.


Good service. Larry knew what he was doing.




Review of Paradise Appliance Service

Veryhappy with Larry, would recommend him highly. Would want him to service my appliance again.


Came prepared for repair




Review of Paradise Appliance Service

George was super efficient and came prepared to totally fix and eliminate future problems


Good work




Review of Paradise Appliance Service


Quick & Painless




Review of Paradise Appliance Service

The work was done in a timely manner, covered under warranty, and the technician was both prompt and pleasant.


Covered appliance response




Review of Paradise Appliance Service

Why did I pay Home Depot for 3yr warranty?.. 2 warranties? My $ back , from HD for charging for unnessary service plan


Dryer




Review of Paradise Appliance Service

Great, service


great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


All great!




Review of Paradise Appliance Service

Service was great. Communication was great. Under warranty from Kitchenaid and referred by Kitchenaid so it was no charge to me. They replaced several parts and found a loose wire in the back which fixed the problem.


Great Service




Review of Paradise Appliance Service

On time and very professionally


AWESOME SERVICE




Review of Paradise Appliance Service

DA BEST REPAIRMAN!


Great service!




Review of Paradise Appliance Service

Rose was very professional & knowledgeable


Great service




Review of Paradise Appliance Service


It was nice to know that Victor knew what he was doing




Review of Paradise Appliance Service

In the past it seems that some of the service people are baffled by what is going on and start trying to blame the situation on what I have done i.e. did you clean your machine. Oh you really have hard water that's the problem. Well I have a filter. That was my answer and then it seemed there were multiply trips back until the problem was solved. This time the problem was solved. Just had to order the part. Then it was fixed. At least that problem was. Now I have another one but I'm calling for the repair service again and I will tell them that I was very happy with Victor and your service.


Drier service




Review of Paradise Appliance Service

Excellent work by pablo villalta


Awesome job




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Great service! Johnny was the best service rep my wife and I have come across. He explained everything in detail, was friendly and polite . The company is indeed fortunate to have a representative like Johnny.


Great service.




Review of Paradise Appliance Service

The technician was very pleasant and knowledgeable. Performed the promised job and finished it in a timely fashion.


Great service.




Review of Paradise Appliance Service


Non-existing customer service




Review of Paradise Appliance Service

Non-existing customer service


H.N.I.C




Review of Paradise Appliance Service

A welcomed Wonder revealed!!!


Professional service. Scheduling of appointment not so great though.




Review of Paradise Appliance Service

The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.


Great




Review of Paradise Appliance Service


Excellent




Review of Paradise Appliance Service


Great Service.




Review of Paradise Appliance Service

Rose was professional and pleasant. She seemed very knowledgeable about the problem and repaired it promptly. Thanks for the great service.


( untrustworthy ! ) absolutely the worst service we’ve ever had !




Review of Paradise Appliance Service

Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY


gret




Review of Paradise Appliance Service

great job


great service , very detailed




Review of Paradise Appliance Service

great service, very polite and courteous


Finally I got service




Review of Paradise Appliance Service

Great service


Got the job done




Review of Paradise Appliance Service

Great job


Very thorough, polite and informative




Review of Paradise Appliance Service


Great Technician




Review of Paradise Appliance Service

I was very pleased with the service I received. I like that he had the supplies on the trunk and didn't have to order the part and come back another day. He was correct in his assessment and cleared the problem up with my dryer. He also was able to accommodate me earlier than the original appointment. I was very happy and pleased with his work. Thank you for the professionalism I received.


Eli the "ROCK STAR




Review of Paradise Appliance Service

Eli did a great job. Arrived on time, knew the product, went out of his way and replaced other warn out parts. I would request Eli again. Great Service.


Untrustworthy!




Review of Paradise Appliance Service

Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY


Great service, did not fix problem, need to use striker to light both front burners.




Review of Paradise Appliance Service


BJ




Review of Paradise Appliance Service

Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.


Great service




Review of Paradise Appliance Service

Showed up on time, solved the problem. Efficient. Friendly. Extremely satisfied.


Ownwr




Review of Paradise Appliance Service

The service rep was great. The fact that the call was originally scheduled even though there was a part missing - not so good


Owner




Review of Paradise Appliance Service


Nilza




Review of Paradise Appliance Service

Wonderful service


Loraine




Review of Paradise Appliance Service

Awesome


Martha




Review of Paradise Appliance Service

The technician was very professional and polite. Explained the problem and made the repairs. I recommend him highly and Paradise Appliance,


Good plumber!




Review of Paradise Appliance Service


Sarah




Review of Paradise Appliance Service

A great experience, very courteous and quick service.


Great service




Review of Paradise Appliance Service


Larry Grimes




Review of Paradise Appliance Service

Larry was great. Maytag no so much. They instructed me to have a tech out to diagnose the problem. Then they denied all responsibility. Larry clearly stated and wrote. "Not fully painted on edge of cabinet. Causing rust. Maytag said one year warranty and they will not help me. Any suggestions? I would appreciate some feed back from you. HELP!!!


Repair person removed a part and told me he had completed repair. After I discovered he removed part but had not replaced it. He told me I needed to




Review of Paradise Appliance Service

Very Frustrating


Great




Review of Paradise Appliance Service


quick warranty service.




Review of Paradise Appliance Service


Fukiko




Review of Paradise Appliance Service


Kate




Review of Paradise Appliance Service

Chris did an amazing job with the utmost professionalism!


great service!!!




Review of Paradise Appliance Service

fast service


Very attentive service person! GREAT service!




Review of Paradise Appliance Service

Very reliable, appointments are confirmed via email and service was provided on time as promised.


denise




Review of Paradise Appliance Service

he was great!


Great Service




Review of Paradise Appliance Service


Service Tech did awesome job, but part took one month




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer


Tom




Review of Paradise Appliance Service

Very professional


A wonderful person and great service.




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service


Scott




Review of Paradise Appliance Service

Good man


Great service




Review of Paradise Appliance Service

Quick Fix on a Whirlpool warrantied item. No hassles.


Great service!!




Review of Paradise Appliance Service

I was pleased that he was able to repair the machine without pulling the machine out and tearing out my tile floor. He went the extra mile!!


Jaime Garcia provided 100% excellent service.




Review of Paradise Appliance Service

Jaime Garcia provided 100% excellent service.


Great Service




Review of Paradise Appliance Service


Easily diagnosed and resolved problem.




Review of Paradise Appliance Service

Pleased with service.


Great Service with awesome price




Review of Paradise Appliance Service

Fixed my built-in KitchAid microwave. Replaced the broken parts and just fixed what's supposed to be fixed. Another appliance repairing company said the whole thing needed to be taken out of the cabinet. So the price was much higher. I didn't choose them. Paradise fixed the problem with 1/4 price.


Mandarin Orange




Review of Paradise Appliance Service

Excellent service and perfect work.


Great service and polite!




Review of Paradise Appliance Service

The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!


Happy as a Lark




Review of Paradise Appliance Service

Ramon was very sincere and genuine in his approach and explanation of the problem.


Excellent and Friendly Service




Review of Paradise Appliance Service

The repairman arrived on time and was able to quickly identify the problem with my dryer. After he fixed it, he even gave me advice for cleaning my washer! Very friendly service and would definitely recommend.


Great, respectful service




Review of Paradise Appliance Service

Again, great job. Just hope this is the final fix..... Not the fault of company. But of refrigerator. Love fridge, but am really starting to think it's a losing cause. For as many service calls as I've had, I could had a new fridge and it would been less money.


Outstanding service




Review of Paradise Appliance Service

Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.


Prompt, Courteous & Efficient




Review of Paradise Appliance Service

Called first, arrived on time, polite, asked appropriate questions, and took time to fix problem to our satisfaction.


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Super knowledgeable and friendly tech




Review of Paradise Appliance Service


Lawrell




Review of Paradise Appliance Service

really good service clean no mess i rate him a A+


Fred




Review of Paradise Appliance Service


Ramon was great




Review of Paradise Appliance Service


Dishwasher successfully repaired




Review of Paradise Appliance Service

My dishwasher was flooding the floor in my kitchen. Luckily I caught it before it ruined everything. The setup of an appointment was well coordinated and communicated by Paradise with call and emails confirming the appointment. The repair tech Enrique called when he was on his way and arrived on schedule. It took him 3 tries to fix the problem and in the end he solved it. He was very nice and easy to talk to and explained what he was doing every step of the way.


Horrible Maytag, good service




Review of Paradise Appliance Service


Excellent Service!




Review of Paradise Appliance Service

Chris, the technician, was knowledgeable and thorough. He was also very pleasant!


Knowledgeable, friendly and helpful service.




Review of Paradise Appliance Service

I would have appreciated this information over the phone when I called as it would have been easily remedied. The person on call did not ask enough questions, nor knew the dishwasher well enough.


Very nice and professional.




Review of Paradise Appliance Service

The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.


Rude Non Service




Review of Paradise Appliance Service

The repair man showed up and took one look under the sink and saw we had a reverse osmosis water system supplying water to the refrigerator. Without checking anything, he declared that the RO system was the problem. I barely got a chance to tell him that the RO system worked fine with our previous refrigerator. By that time he was already out the door and refused to do any trouble shooting. We called another technician and he fixed the problem in an hour. The problem was internal to the refrigerator and was NOT the RO system. I am disappointed that he didn't listen to me and he refused to do any basic trouble shooting. His visit was a colossal waste of time.


Nice personnel




Review of Paradise Appliance Service

Good professional technician.


great service by technician




Review of Paradise Appliance Service

the service technician was above and beyond helpful but the scheduling and ability to request timeframe for appointment are horrible


Whirlpool Washing Machine Repair




Review of Paradise Appliance Service

Excellent, very knowledgeable and professional technician.


Great service, despite the long wait to schedule the service call




Review of Paradise Appliance Service

Ramon was awesome- courteous, knowledgeable and had a great sense of humor!! My only complaint was in the wait time to have a repairmen sent out- it was an entire week.


Excellent Service!




Review of Paradise Appliance Service

I had the most respectful and professional technician at our home. He came in prepared to fix our washer. He was patient and answered all my questions. He also gave me tips on taking the best care of our machines. I’d definitely have him back out for future repairs!


Great Service from Enrique




Review of Paradise Appliance Service

Enrique did a great job. Very professional!


Sánchez




Review of Paradise Appliance Service


Kitchen-Aid Convection Oven




Review of Paradise Appliance Service

The technician, Francisco, arrived within the window the company said he would. He was very friendly and professional. I watched him do the diagnostics. Even though my oven did not act up while he was here, he suggested that I record the noises when they happen so he can hear what I'm talking about. Meanwhile, the diagnostics showed that everything was ok.


Thanks Jonathan!




Review of Paradise Appliance Service


Dixi




Review of Paradise Appliance Service

Edi Carias did such a great job.


Great service




Review of Paradise Appliance Service

Very satisfied


Great service ,




Review of Paradise Appliance Service

Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!


Great Service




Review of Paradise Appliance Service


Service was well below average, very disappointing




Review of Paradise Appliance Service

1. Ramon parked his truck in our single load driveway, blocking access for others 2. Ramon asked to use our step ladder, did he not have one? 3. Ramon asked to use our vaseline, does he not have tools & supplies? 4. Ramon used our kitchen towel without permission and asked for another larger towel, does he not have supplies? 5. Ramon asked to use my hair dryer, his steamer did not work. 6. Ramon did not give us any pricing for new parts, he just assumed new parts were too expensive and we would rather be left with a freezer door that does not line up with the refrigerator door. I would never use Paradise Appliance again and have reported all the issues to Whirlpool.


Great service




Review of Paradise Appliance Service

Great


Not satisfied, I requested a copy of the report from the technical service




Review of Paradise Appliance Service

Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..


Excellent service and honesty




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.


Service could be better




Review of Paradise Appliance Service

Technician was rude and would not listen to what I was saying about the appliance and insisted that it could not be doing what I said that was wrong with the appliance.


Very super respectful and profesional great knoledg




Review of Paradise Appliance Service


Larry is knowledgeable, professional, and clean




Review of Paradise Appliance Service


Johnny rocks! Great service.




Review of Paradise Appliance Service


Helped Diagnose immediately




Review of Paradise Appliance Service

He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!


Great Customer Service




Review of Paradise Appliance Service

The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.


Customer




Review of Paradise Appliance Service

Regretful


Hawkins




Review of Paradise Appliance Service


Came on time




Review of Paradise Appliance Service

My refrigerator was still under warranty, so the price was perfect: $ 0 It did take a week however, before a technician could come; I would suggest more technicians or more service companies to make the time between the call for service and the day the service is rendered, shorter.


Geoffrey




Review of Paradise Appliance Service

Great Service


Great service




Review of Paradise Appliance Service

Knowledgeable, competent gentleman


punctual, polite and knowledgeable




Review of Paradise Appliance Service


Great Service Techinician!




Review of Paradise Appliance Service

Jon is a great service technician! He is knowledgeable, polite and helpful.


Cruz is best on staff




Review of Paradise Appliance Service

Excellent job


He was Great. Knowledgable, friendly, and fast




Review of Paradise Appliance Service


Great serviceman. Apopointment service not great.




Review of Paradise Appliance Service

The serviceman was excellent. The issue was that I had requested a morning appointment and 3 times they rescheduled it to the afternoon.


Not much help




Review of Paradise Appliance Service


Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.




Review of Paradise Appliance Service


Fair Assessment




Review of Paradise Appliance Service

Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.


Pleasantly surprised!




Review of Paradise Appliance Service

I had been informed by telephone that the service technician would arrive between 6-8 pm, but I was very glad to see the technician around 2:00 pm. I gave no rating for cost/pricing as my work is under warranty.


Great Service! Fast and quick




Review of Paradise Appliance Service


Quick to arrive, quick to repair!




Review of Paradise Appliance Service


Davis




Review of Paradise Appliance Service

Job done very good. I like the way you do


Great service




Review of Paradise Appliance Service

Awesome service


Fridge Repair




Review of Paradise Appliance Service

Enrique was great! Arrived before my appt time after calling to find out if that was ok. Fast and efficient at fixing my fridge. Great experience!


Good service




Review of Paradise Appliance Service

Reasonable prices under the circumstances, very nice serviceman


Thorough and friendly!




Review of Paradise Appliance Service


Sherry Essex




Review of Paradise Appliance Service

Great service


Excellent service




Review of Paradise Appliance Service

Enrique provided excellent service; he was professional, was very knowledgeable about the appliance, and explained the repair and provided tips for appliance care.


X




Review of Paradise Appliance Service


Joyce




Review of Paradise Appliance Service

Great


Freezer Repair




Review of Paradise Appliance Service

Last Friday we had a serviceman come to the house to find out why our ice machine wasn't working. This has been an ongoing problem and the serviceman was able to test and replace it. We now have ice again! He was very professional, informative and polite. I unfortunately can't remember his name but would highly recommend him in the future.


Great employees. The system is broken!!!!




Review of Paradise Appliance Service

Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.