Local Reviews
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Jonathan H.
OVEN WHIRLPOOL WFE540H0ES1 Defective cooktop thermal crack. Replaced and all tested fine no issues.
Jaime G.
RANGE WHIRLPOOL WFG745H0FS installed the new sensor and units temperature tested okTHOSE SWITCHES AND BUTTONS DONT KNOW HOW THEY ENDED UP ON THIS ORDERBUT I RETURNED THEM BEFORE
Sarkis M.
DRYER MAYTAG MEDC465HW0 installed motor ckd working ok
Pablo V.
DRYER WHIRLPOOL MDG8400AWQ replace timer run test ok request completed
Larry G.
WASHER AMANA NTW4516FW3 not starting. no light on main control. needs replacement; ordrng 1 W11170317 (main control)
Enrique M.
DISHWASHER AMANA ADB1400AGW1 "Not draining, possible drain motor nedded, customer does not want me to check or order parts, wants unit replaced.."
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "top and freezer led not ligting, replaced led board and freezer led now all lights works."
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 the gasket is on now i replaced it because there was an air leak in the gasket and that created frost in the bottom .
Jeremy G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "replaced locked icemaker,unit checks ok"
Larry G.
WASHER MAYTAG MVWC565FW1 coin jammed between agitator and basket. removed and recalibrated. tested for correct operation.
Oriale P.
DRYER MAYTAG MGD3500FW0 "removed large balll of lint stuck inside blower wheel housing causing long dry times, working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "0:00, dispencer motor stuck again-replaced test good."
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Loose handles and drawer slides, doors has scratches, unit from Searts outlet, adjusted door handles and slides, pls main out leftg door bin, customer will install using #kisnp00dpl1; ordrng 1 W10887799 (door bin DS)"
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to brokenstrike need to ordser parts ,strike, door latch.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)"
Larry G.
OVEN WHIRLPOOL WEG745H0FS0 checked for correct operation of clean cycle. advised customer.to view owners manual.for cleaning process.diamondd727@gmail.com
Oriale P.
WASHER MAYTAG MVWB865GC0 "found cust cold water not turned on & hot & cold lines crossed, correcteted install for cust, ran test working ok"
Oriale P.
WASHER MAYTAG MHWE550WW01 "found bad drain pump. f-21 error, needs pump replaced. service guaranty from first visit same issue. no service or labor charge.; ordrng 1 280187 (pump-water)"
Oriale P.
WASHER WHIRLPOOL WTW8500DC0 "replaced bad noisey gearcase leaking oil, ran test working ok."
Oriale P.
WASHER MAYTAG MVWB955FC1 "found bad lid lock assy has f5 - e4 error lid not open between cycles, cust says she always open lid after cycle is done. needs door switch replaced.; ordrng 1 W11188327 (lid lock)"
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "lubricated hinge but stil makes some noises when open and close, customer has a few botles heavy, i explained that is the reason. she's not happy with the answer."
Jorge A.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Called whirlpool all sealed cover parts and labor seled system.need to order parts compressor, evaporator,dryer,; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
Larry G.
OVEN WHIRLPOOL KFEG500ESS0 replaced door hinges and trim . tested door for correct operation.
Larry G.
OVEN KITCHENAID KODE507ESS01 f9-e0 . went into test cycle to check fault codes. tried oven again and broil and bake started working. let both ovens run up to cycling temperature.code didnt come back on screen.auth# kiu0v00mpl2; ordrng 1 W11179310 (main control) and 1 W10801665 (main control) and 1 2ndman (2nd man) and 1 ovendolly (oven dolly)
Pablo V.
DRYER AMANA NED4655EW1 found no power on dryer instruc customer to have an electrician for oulet request completed auth for AISZG00EPL1
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "unable to verify complaint of stains inside drum, no issues found ran test working ok"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Called customer no answer, came to tage door, person inside stated that the store just replaced the refrigerator."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Called whirlpool need to picture when guest move in and I got pictures, in order to be in warranty need to order parts for defrost issue., bymetal, adpter defrost, heater.; ordrng 1 W11225843 (harness wire) and 1 WPW10366605 (cntrl-elec) and 1 WPW10495967 (heater)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced pantryh door that was defective, no electricity to check unit, customer said it was worlking fine...."
Robert S.
RANGE WHIRLPOOL WGG745S0FH02 Control is losing time almost as if it has lost power ordering electronic oven control; ordrng 1 W10878844 (cntrl-elec)
Jeremy G.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 Having a hard time looking up parts i have debbie researching parts; saved tckt
Robert S.
MICROWAVE WHIRLPOOL WMHA9019HZ1 Error code F6 e0 called the techline and was advised to replace the main board and door.; ordrng 1 W11186035 (control) and 1 W10643448 (clip)
Edi C.
WASHER WHIRLPOOL WTW4850HW1 Customer compalint shaking: found one shox out of place put it back run diagnose test normal shake due to higher rpms on spin cycle washer tested ok to manufactory specifics.
Jorge A.
MICROWAVE KITCHENAID KMBS104ESS02 "called whirlpool get authorization #kitscitepl1, not heat enough, I adjusted the door and alignment the plate for better functioning."
Jonathan H.
DISHWASHER MAYTAG MDB4949SDZ0 Detergent not dissolving. Checked detergent slot. Boy opening checked connection. Connection is fine checked board. Error code for dispenser motorway. Fixed connection at the board. Harness at board was unplugged. Tested again no further issues.
Chris Z.
DOUBLE OVEN KITCHENAID KOCE500EBS07 door hinges were pushed in so the door didnt have enough leverage to close proporly.. so i used two rags and put the ontop of the hinges and closed the door bending the hinges forward so now the door closes with much more force and momentum creating a better contact eith the switches
Francis C.
MICROWAVE OVEN JENN-AIR JMC2430DP01 "found bad appliances control electronic , just replaced , now its ok tested fine , i call JENN- AIR and they gave me aditional authorization for this job JIU3SIUDL2 ."
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 dJUSTED TEMP. ALL OK NOW. ORDER PARTS DUE TO SMO CRACK AND WILL BE DIRECT SHIPPED TO CUSTOMER.; ordrng 1 W11217337-DS (shelf glass-DS) and 1 WPW10317270-DS (grille-DS)
Francisco J.
DRYER WHIRLPOOL MGDX500XW0 the dryer needs a repair kit it makes loud noises when it tumbles .; ordrng 1 4392067 (dryer repair kit)
Francisco J.
DRYER AMANA NGD4655EW2 the dryer is working properly they have an excessive long dryer exaust and it has bends to it it was choking .turned on the dryer and put a towel in there to show the customer how the dryer is working properly.
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 fresh food not going into defrost ordered user interface and main board.; ordrng 1 W11092503 (panel-ui) and 1 W10843055 (cntrl-elec)
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 remove shipping bolts run test ok request completed
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 replace all parts run test ok request completed
Pablo V.
DRYER WHIRLPOOL WGT4027HW0 replace timer runtest heat ok request completed
Victor B.
FREEZER WHIRLPOOL WZF34X18DW03 "evap. ice up,not going into defrost replaced by-metal thermistor, and control board test good."
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "drain pipe at back was clogg-cleared, ther was ice build up around fan mtor and motor wasn't moving for that reason, i defrosted and cleared drain pipe now drains and fresh food gets cold air. WISATISEPL1"
Rose K.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 ordered new ice door; ordrng 1 W11096215 (door-ice)
Jorge A.
REFRIGERATOR KITCHENAID KSCS25FJSS00 "due to not dispensing water , found broken wire in bottom of refrigerator need new door.declined repair. customer paid cash."
Raymond J.
WASHER WHIRLPOOL WFW72HEDW0 went to cust home and she was not aware of any service call w/p and they said that service ord was created wrong and will pay us trip charge.auth# for trip wit9q00dl2
Jorge A.
DISHWASHER KITCHENAID KDTE204GPS0 Found unit is not closing right and has dent in door panel need to order parts door panel.; ordrng 1 W11165143 (panel assy.) and 1 W10708004 (handle)
Raymond J.
COOKTOP WHIRLPOOL KGCU463VSS00 replaced valve on cooktop that was broken all test good dubl labor auth kit9o00dpl2
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 Due to dent in freezer door need to order new door took some pic.; ordrng 1 W10821257 (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 W10839793 (nameplate) and 1 13094739SQ (dor-fip ss)
Oriale P.
DRYER MAYTAG MDG2706AWW "found bad drum belt not turning & broken lint screen, trip & diag fee on ticket #125663"
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced sump tested unit no further issues.
Edi C.
WASHER MAYTAG MVWC565FW1 Customer complaint not spinning : found bad shofter replaced it diagnose test all components tested ok to manufacvtory specifics.; used 1 W10913953 (SHIFTER) from stock
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced broken door switch, ran test working ok.; used 1 W10838613 (LATCH) from stock"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Unit needed the hinges replaced condensation on gasket was from defective hinges. Tested unit no further issues all tested fine.
Robert S.
RANGE WHIRLPOOL WFG320M0BB2 electronic clock control is dead. replaced the clock control and tested operation.
Robert S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Freezing in the refrigerator section. Replaced the control box and refrigerator section thermistor.
Oriale P.
WASHER WHIRLPOOL WTW5810BW "found water coming into unit when not in use, bad valves needs both hot & cold water valves replaced; ordrng 1 W11168740 (valve) and 1 W11168743 (valve)"
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Checked the refrigerator. door swing cannot be altered.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 FOUND TEMPERATURE SETTINGS ALL THE WAY UP AND DIFFUSER PARTIALLY BLOCKED. REGULATED THE TEMP. SETTINGS AND ADVICED CUSTOMER NOT TO BLOCK THE DAMPER
Jonathan H.
DRYER MAYTAG MGD8000AG0 Still needs parts! Customer extremely upset. She needs priority service. Ordering parts needs parts sent to her for service same day. ; ordrng 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)
Robert S.
WASHER WHIRLPOOL WTW4950HW1 Customers boyfriend took washing machine apart. i declined to service the washer and called the trade partner team to document sr#7724104690
Enrique M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Not cooling at all, found low on freon, replaced the compressor and evaporator coil using auto #WIGU1IGEPL1"
Edi C.
WASHER MAYTAG MVWB765FW1 customer complaint tripping breaker:reference# 7724117867 call tech line advise outlet only drawing 6 ams try it at different outlet by teh outside door washer run a complete cycle all components tested ok to manufactory specifics.
Sarkis M.
DRYER AMANA NGD4655EW2 dryer ckd working normal no air going out frome air duct inst customer to clean air duct
Francis C.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "found not freon on system has internal leak , i need to call tech support to report the situation , also found dent on back of the refrigerator pinching the line .i dont need to go to a custumer home; schdld next appmnt for 2/7 THU !"
Robert S.
COOKTOP MAYTAG MEC4536WW00 Checked the cooktop found all elements operating normally
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 replaced back panel of refer.
Francis C.
RANGE WHIRLPOOL WFG320M0BS3 "installed part , now not gas leak on top burners , but they do have a gas leak on shut off valve , custumer need to call gas company mfrref # 7724025939"
Francis C.
COOKTOP WHIRLPOOL W5CG3625XS00 "installed part , now its ok tested fine , now its ok tested fine , now gas leak , using authorization wijqu00dl1."
Edi C.
WASHER WHIRLPOOL WFW95HEDW0 Customer complaint noisy when spin : run diagnose test found coins making noise remove it re run test no noise washer tested ok to mnaufactory specifics.
Enrique M.
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Customer reported unit was freezing in the refrigerator compartment, replaced top and bottom air diffusers, temperature thermistor and control board."
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Due to still leaking in dispenser tubing need to order parts, valve and filter housing.; ordrng 1 W10753488 (reservoir) and 1 W11043013 (valve)"
Jorge A.
DISHWASHER KITCHENAID KDTM354ESS3 "Compolaint disches not drying correctly, I run diagnostic test and found all are working correctly and also adviced customer to use JET DRY all the time when they use any load."
Enrique M.
REFRIGERATOR WHIRLPOOL KSCS25FKSS01 "Not dispensing any water, found broken wires at freezer door bottom, instructed wire harness not available, wants me to repair broken wires, repaired harness customer ok no warranty...."
Francisco J.
LAUNDRY CENTER MAYTAG MGDB765FW0 ordering the switch for this repair.; ordrng 1 WP3406107 (switch-dor)
Larry G.
MICROWAVE OTR WHIRLPOOL UMV1160CS6 oulet where microwave is block has loose connection. wiggled plug and microwave comes on and heats ok. advised to have outlet replaced.
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Water dripping at rear of light lens in refrigerator section. Founf refrigerator door gasket not sealing fully along the bottom of the door. Heated and adjusted the refrigerator door and gasket to seal properly.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 defrosted unit and tsted directional valves and thermistors annd everything checked out good but cx states that eerythign we did isnt going to fix unit.. so if unit comes back again plz send over master tech
Enrique M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Not cooling in tghe refrigerator compartment, found ff not auto defrosting, replaced the main control board and fan motor defrosted haed ice on ff evaporator, using #IJGCIJEPL1"
Jaime G.
RANGE WHIRLPOOL AGR5844VDS2 "found range working normal controls, flame, and everything worked and looked normal at the time of service THERESA at whirlpool safety gave me this reference number. 7724106758"
Oriale P.
WASHER MAYTAG MVWC565FW0 "found loose run capacitor rubbing against pulley & belt, remounted capacitor, ran test working ok."
Edi C.
DISHWASHER KITCHENAID KDFE104DBL5 Customer complaint not working : run diagnose test all componenst tested ok to manufactory specificx.
Francis C.
REFRIGERATOR KITCHENAID KSSC42FTS00 "the previous technician installed a new control and unit did not work ,i came and found that the power cord had not been connected in the right place , i im going to order the electronic control since original makes noise part its on back order; ordrng 1 w10801766 (control elect)"
Chris Z.
REFRIGERATOR KITCHENAID KSSC48QMS01 ice maker wont cycle ...so we switched it out with a new one and now unit cycled .. repair complete
Ramon H.
FREEZER WHIRLPOOL JCD2389GES called asurant part no longer avaliable spoke with larry ....will call cx in a few days
Larry G.
WASHER MAYTAG MVWB835DW4 f9-e1----removed debris from pump. and tested for correct operation of pump
Oriale P.
DRYER MAYTAG MGD4200BW1 found bad motor losing power to burner assy causing no heat.; schdld next appmnt for 2/13 WED !
Oriale P.
WASHER WHIRLPOOL WTW4955HW0 "found no hot water comming in unit, replaced bad inlet valve, ran test working ok.; used 1 W11210459 (VALVE) from stock"
Victor B.
RANGE WHIRLPOOL WFG515S0ES1 "per female fire start by itself in the ove, i took some pictures of the burn, replaced main board."
Raymond J.
DRYER WHIRLPOOL CGM2745FQ0 "found dryer turning off after firest cycle, replaced colis and sensor, and tested. all test good. advised cust to replace timing cam to add more min but its not covered by warranty."
Enrique M.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Not cooling in the refrigerator compartment, found unit not defrosting, replaced main control board, and fan motor with thermistors."
Francisco J.
WASHER/DRYER COM WHIRLPOOL LTG5243DQC one of the back legs was lowered so it was not balanced at all and the machine when it spin bounce back and forth .
Edi C.
WASHER MAYTAG MVWB835DW0 Customer complaint not power : found bad main control board replaced unit run diagnose test all components tested ok to mnaufactory specifics.
Jaime G.
DRYER MAYTAG MGDX655DW2 found thermostat open had it replaced and dryer worked ok
Jaime G.
REFRIGERATOR IKEA IX5BBEXDS01 found freezers drain orifice pluged up had it cleared up and removed ice build up at the bottom fridge ok
Ramon H.
WASHER MAYTAG MVWX655DW1 checked error code cx had none reset main control tested on automatic cycle and recalibrated ....tested working good
Robert S.
RANGE WHIRLPOOL WFG320M0BS0 Replaced the surface burner switch harness assembly and tested operation.
Larry G.
WASHER WHIRLPOOL WFW92HEFC0 replaced bellow and dispenser. ran through diagnostics for normal operation.
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Complaint door not shooting well when the other door shut, the other door poop out little bit .#7724116626. called whirlpool tech line and they told me that is normal designed."
Ramon H.
DISHWASHER MAYTAG MDB4949SDM1 repaced sump tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 freezer door open on left side-reset now closes fine
Rose K.
WASHER MAYTAG MVWB835DW0 replaced wash plate
Chris Z.
REFRIGERATOR KITCHENAID KBSD608ESS01 "found leak on valve needs valve to complete; rqstng P&A on 1 WPW10296807 (tube-water), ordrng 1 WPW10683737 (tube-water) and 1 WPW10159842 and 1 WPW10121140 (housing)"
Oriale P.
DRYER WHIRLPOOL LTG5243DQ6 "removed lint from inside dryer on near gas burner assy causing burn smell, washer tested no issues found working ok. auth#WIS7B00EL1"
Jaime G.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 found an intermitent timer gave customer an estimate they will think about itthey will call back
Francis C.
RANGE HOOD WHIRLPOOL KXW8748YSS0 "installed motor speed swtch -rckr and also swtch slide as well , motor still not changing speed , ordering another speed swtch and blower motor; ordrng 1 WPW10294026 (blower-fan) and 1 W10853393 (swtch-rckr) and 1 2ndman (2dnman)"
Jaime G.
RANGE WHIRLPOOL WFG510S0AS2 INSTALLED THE NEW SPARK MODULE OVEN WORKED OK
Jonathan H.
DISHWASHER KITCHENAID KUDS30FXSSA Unit needs a new board they sent defective part. Reordering and setting up for Friday customer needs unit this week. ; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10348269 (drain pump)
Larry G.
RANGE WHIRLPOOL WFG550S0HZ0 door glass broken..229.86...18.30...30.57...95.00..est 373.73...estimate not authorized.
Larry G.
WASHER WHIRLPOOL WFW8540FW1 ",,,,f5-e2,,,f7-e8,,,f7-e9.. unit was previously owed... labor rate...cleared codes and ran unit through automatic test cycle. checked for correct operation of agitation, spin and pump out.unit tested ok and finished test cycle."
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Front roller squeaking when door is opened. Lubed the front roller with food grade silicone grease.
Edi C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint not drainning: found bad air gap clear it run diagnose testg dish washser works all components tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR KITCHENAID KBBL206ESS00 customer was concerned for the refrigerators icemaker it is working properly someone was out here before me and fixed it from paradise appliance customer just wanted to make sure everything was okay .
Sarkis M.
DRYER WHIRLPOOL WGD92HEFC00C installed belt & pully ckd working ok
Larry G.
RANGE KITCHENAID KSGG700ESS1 replaced regulator. and tested for gas leaks and correct heating operations.
Larry G.
WASHER MAYTAG MVWC415EW1 broken agitator. needs replacement.; ordrng 1 W10836496 (agitator) and 1 W10772621 (screw) and 1 W10850126 (dispenser)
Jaime G.
WASHER WHIRLPOOL WFW94HEXW2 FOUND A LEAK THROUGH THE DOOR AND THE BELOW. THAT IS A SECOND PROBLEMGAVE CUSTOMER THE NEW ESTIMATE SHE SAID SHE WILL CONSULT WITH HER HUSBAND AND CALL BACK
Francisco J.
DRYER AMANA NGD4655EW1 ordering the voils and the timer for this repair the timer is not moving and the coils wont open up; ordrng 1 W10857611 (timer) and 1 WPW10328463 (coil-valve)
Chris Z.
WASHER WHIRLPOOL MHWE500VW00 cx will just purchace a new washer
Jonathan H.
BEVERAGE CENTER KITCHENAID n/a S code for parts customer wants next week appt will have contractor available for us when we return. 179.95 is the balance. ; ordrng 1 WPW10239392 (separator)
Robert S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Evaporator fan motor no running a full speed. Replaced the evaporator fan motor.; used 1 WP2315539 (motor) from stock
Robert S.
WASHER MAYTAG MVWC565FW1 Error code f8 e1 long fill. Found hot water valve not opening.; ordrng 1 W11038689 (valve assembly)
Ramon H.
REFRIGERATOR JENN-AIR JFFCC72EFP00 door not closing good on left side adjusted seal tested working good cx happy
Ramon H.
OVEN JENN-AIR JJW2827DS03 replaced door glass working good
Oriale P.
DISHWASHER IKEA IUD8555DX3 "found bad water valve, filling very slow & fills tub when not in use, needs valve replaced.; ordrng 1 WPW10327249 (water intake valve)"
Ramon H.
REFRIGERATOR JENN-AIR JF42NXFXDE01 cx left door open causing a little bit of ice defrosted advised cx to make sure door is closed
Jonathan H.
WASHER AMANA NFW7200TW Replaced and lubrated shocks absorbers all tested fine no further issues parts and labor covered 1 year
Rose K.
WASHER MAYTAG MVWC565FW1 ordered new main board and cap; ordrng 1 W11162438 (control) and 1 W11158831 (capacitor)
Chris Z.
REFRIGERATOR KITCHENAID KBF042FTX03 reset main power to unit and unit started operating fine
Sarkis M.
DISHWASHER WHIRLPOOL WDF330PAHW1 installed spray arm & manifld ckd working ok
Rose K.
DISHWASHER JENN-AIR n/a cleaned water pump working great at this time
Francisco J.
WASHER AMANA NTW4516FW2 replaced the board the washer had a delayed timing to start .request completed
Edi C.
WASHER WHIRLPOOL GHW9300PW4 Customer complain leaking overnight: found bad water valve ordering part for customer; ordrng 1 WP8182862 (valve)
Ramon H.
WASHER WHIRLPOOL WTW6700TW1 cx needs drain pump and bearings cx does not wish to proceede
Jorge A.
DISHWASHER KITCHENAID KDTM704ESS0 Due to a leak at the bottom of diswasher need to order Sump motor and need 2 man also; ordrng 1 W10861526 (pump&motor) and 1 2man (2msn)
Rose K.
WASHER MAYTAG MHWZ400TQ02 outer tub is leaking does not want to fix
Rose K.
COOKTOP KITCHENAID KICU569XBL ordered new modulers and ui board; ordrng 1 W10857233 (module) and 1 W10885135 (module) and 1 W10328396 (harns-wire) and 1 W10409868 (harns-wire) and 1 WPW10396615 (display)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 replaced the harness put it in diagnostic mode and it passed all the tests called techline and we did the diagnostics together checked the thermistor with water and its working properly techline says if it happens again replace the board.
Ramon H.
DRYER WHIRLPOOL WED99HEDW0 cx needs front lint door causing not to heat correctly; ordrng 1 dsW11168387 (lint door)
Edi C.
DISHWASHER WHIRLPOOL WDF750SAYM3 Customer complaint not working: found bad sup pump motor customer declined estimate
Raymond J.
DRYER WHIRLPOOL WGD5700XL0 "foiund faughty bearnings and belt pulley, cust decline repaire at this time"
Ramon H.
REFRIGERATOR KITCHENAID KBLC36FKS02 cx needs new upper rack cx no longer avaliable
Sarkis M.
REFRIGERATOR WHIRLPOOL ISC23CNEXY02 need freezer door wier under door brokn; ordrng 1 LW10397009 (dor-fip ms)
Chris Z.
COOKTOP WHIRLPOOL MGC4436BDB12 replaced the module had blown fuse tested working fine
Pablo V.
WASHER MAYTAG MVWX655DW1 helper complete
Jaime G.
WASHER MAYTAG MVWX655DW1 installed new parts washer worked okapproval# MISLI00MPL2
Chris Z.
WASHER WHIRLPOOL WFW9470WW01 put in new control and found more issues with the unit
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HS aut double wit26itepl2 no hit need macrtron; ordrng 1 W10754299 (macrtron) and 1 W10832024 (thrmst-fix) and 1 W11256462 (diode) and 1 W11182140 (door switch) and 1 W11182141 (door switch) and 1 W10850446 (capactr-mg) and 1 2man (2man)
Chris Z.
REFRIGERATOR FD WHIRLPOOL KRMF706EBS01 removed clog from drain
Sarkis M.
DISHWASHER KITCHENAID KDTE304DSS0 unit ckd working normal
Robert S.
WASHER WHIRLPOOL WFW95HEDW0 Checked the washer all functions working at this time. Unable to duplicate problem.
Sarkis M.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 installed parts lested ckd ok
Larry G.
RANGE AMANA AGR4230BAW3 making a whirly noise when gas burners on.. need to replaced gas regulator; ordrng 1 W10638126 (regulator)
Pablo V.
WASHER MAYTAG MVWB765FW3 replace gear case run test ok request completed
Ramon H.
REFRIGERATOR KITCHENAID KRFC302ESS00 adjusted door leved cx happy
Enrique M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Customer complain of bad odor, checked machine compartment and evaporator area, unable to verify bad odor....called tech line #7724074772"
Enrique M.
DISHWASHER WHIRLPOOL KUDP02CRBS2 "found clean ligth blinkin , open heater element , also motor pump very noise , ordering part , i call assurant and they gave me aditional authorization #es93401p , send 2nd man for training purpose .; ordrng 1 WPW10084141 (control elect) and 1 8193830 (latch-door) and 1 WPW10082892 (heater element) and 1 WPW10780877 (pump motor) and 1 2ndman (12ndman)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 fill tube got frozen again per tech support to replce freezer door.; ordrng 1 WPW10179146 (valve-inlt) and 1 LW11026427 (freezer door) and 1 W10786952 (valve)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 dispencer motor is weak-replaced motor now delivery ice.
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 top and freezer led not ligting-ordered; ordrng 1 W11205083 (freezer led.) and 1 W10830288 (cntrl-elec) and 1 W11239944 (led assembly) and 1 W11205083 (led assembly)
Victor B.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 it was 9 deg. raized temp. control.
Oriale P.
DISHWASHER WHIRLPOOL MDBH955AWB "replaced bad noisey drain pump, ran test working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 dispencer motor stuck again-ordered; ordrng 1 WPW10317991 (motor)
Oriale P.
WASHER MAYTAG MVWB765FW2 "replaced bad faulty inlet valve causing long fill error, ran test working ok."
Chris Z.
WASHER WHIRLPOOL WTW4616FW2 cx had no water issue replace main board and wter vavle assy tested unit after unit worksgood
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced faughty ui and stayed for cycle, all test good"
Edi C.
WASHER WHIRLPOOL WTW8900BC0 helper done
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 found fresh food compartment freezing ordered parts; ordrng 1 WPW10384183 (thermister) and 1 W11317276 (diffuser) and 1 W11214887 (usr intrfce)
Francisco J.
WASHER WHIRLPOOL WTW8900BC0 wiq9300mpl2 ref#replaced the bearing ..request completed ...tried it out and its working properly...
Pablo V.
WASHER WHIRLPOOL WFW5090GW "instruc customer to clean filtes and condenser run test ok request completed; (created new UIS, deleted prior attachment to UisID 2561)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found a lot spots all over the both doors looks like rust i took some of them but ones wont dissappear lfte cleaner with them so they can star doing little by little beside that i aduster the feet from refrigerator all tested out ok functiona;ity.
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "no leaks, i explained about the toe cover,that's teh way is, lubricated ff door that had noise."
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 frezer light bulb burn out repalced now all are brite; used 1 WPW10515057 (LIGHT) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 the fridge is working properly its the right temperatures .there is nothing wrong with the unit at this moment .
Robert S.
FREEZER WHIRLPOOL WRT541SZDW00 Supply and return ducts iced over. Removed all the ice from ducts. Airflow to refrigerator section restored.
Pablo V.
WASHER MAYTAG MVWB835DW3 replace valve run test ok request completed
Edi C.
WASHER MAYTAG MVWC565FW0 Customer complaint not runnning : found bad main control board replaced it run diagnose test waher run all componens tested ok to manufatory specifics.
Robert S.
WASHER AMANA NTW4516FW2 Error code F7 E1. Replaced the acuator and recalibrated the washer. Also ran manual diagnostics.; used 1 W10913953 (SHIFTER) from stock
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ went into ice maker harvest test mode. but its failing to harvest.ice maker was just replaced 4 days ago and never made ice. found broken wire in door causing ice maker not to cycle.; ordrng 1 LW11026425 (freezer door)
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 filter dryer was clogg replaced test good; used 1 wpw10143759 (dryer-UV) from stock
Jaime G.
RANGE WHIRLPOOL KFGD500ESS04 found front left burner not igniting propelry had it ordered grates have no pad and are scratching the top; ordrng 1 WPW10406878 (burner head) and 1 WPW10299236 (cup kit) and 1 W11026377 (grates)
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control board run test ok request completed
Edi C.
DRYER MAYTAG MGDC465HW0 Customer complain not closing door : found bad door cath replaced it run diagnose test dryer close door1
Edi C.
DRYER WHIRLPOOL CGM2745FQ0 Customer complain not working : found bad motor ordering parts for customer; ordrng 1 W10841144 (motor-drve) and 1 WPW10349492 (wheel)
Raymond J.
COOKTOP WHIRLPOOL AGR5330BAS3 "chk and test range, repaired ign position on rl burner, all test good"
Victor B.
REFRIGERATOR WHIRLPOOL WRT511SZDW00 "showed to female floor is not even, i raized al the way up the fron doors still goes to the wide open position every time doors gets open. and is because the floor is higher at back."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Not cooling, came and arrived, customer stated store is replaced the product...."
Jorge A.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 custome bought in 8-22-2018. Found the door is warp is not closing right need door send direct to customer their technician will install the door. need sooner thanks. FREDDY MANAGER TECH.714-852-2063; ordrng 1 LW10648584-DS (door fip-DS)
Raymond J.
RANGE AMANA AGR5330BAS3 after arriving on call cust told me the this is rental home and need land lord approval to complete service; schdld next appmnt for 2/11 MON !
Victor B.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "i explained anything that she put against vent will get frozen, anso light bulb is burn out she needs to buy one."
Victor B.
REFRIGERATOR WHIRLPOOL KSCS25FVMS01 "fill tube frozen per female it stop cooling then start freezing-ice was frozen, need main bonard and water valve, i ordered the ice maker for in case it look peeling when i take it dowm.; ordrng 1 WPW10159840 (valve) and 1 2198597 (icemaker assy)"
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 replaced defuser
Robert S.
WASHER WHIRLPOOL WTW7000DW4 Checked the washer found no error codes stored. tested low and high agitation along with low and high spin no unusual sound from washer.
Larry G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 replaced bi-meatl harness and tested for correct operation.
Rose K.
WASHER MAYTAG MVWB835DW4 needs new suspension; ordrng 1 W11130356 (suspension)
Larry G.
DISHWASHER WHIRLPOOL WDF520PADW7 reinstall rack stop. and check for correct operation.
Ramon H.
DISHWASHER KITCHENAID KDTE104ESS4 called tp policy adjustment # is kir8looepl1sopke to roxanne.....drain hose was loose tightend it up tested no more leaks
Jonathan H.
DISHWASHER MAYTAG MDB4949SHZ0 Issue with the connection at the control assembly from power. Checked issue fixed wiring and tested unit. Motor and pump all work normal life tested fine now fills washes and drains.
Francisco J.
OVEN WHIRLPOOL WOD51EC0AS replaced the frame and the glass to the oven the unit is working properly request completed .
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 F8e3Error codes for pressure switch. Replaced switch from t.s all tested fine Extra labor - miriqirml2; used 1 WPW10448876 (SWITHC - WL) from stock
Oriale P.
DISHWASHER KITCHENAID WDT970SAHZ0 "replaced cntrl main cntrl & ui boards for missing segment display, working ok."
Jonathan H.
WASHER WHIRLPOOL MVWC565FW1 Replaced lid lock and tested unit. Removed leaves around motor. Tested unit no further issues with repairs ran diag like normal.
Oriale P.
DRYER MAYTAG MGDB955FC0 "found loose wire connection to flame sensor, reattached wire, also advised cust there is no gas coming thru supply line causing no heat to dryer, cust to fix igas line issue."
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 used part #482338 from truck stock to cover the liner it was a bit opened also customer has the fresh food section a bit too much instructing customers too .
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 sealed system problem possible leak or bad compressor; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
Robert S.
DISHWASHER WHIRLPOOL MDBH945AWS0 Door difficult to open. ordering door latch; ordrng 1 WPW10275768 (latch-door) and 1 WPW10119337 (strike)
Rose K.
RANGE WHIRLPOOL WFG320M0BW2 replaced left rear bunner
Victor B.
REFRIGERATOR WHIRLPOOL KSSC48QMS01 "fill tube frozen ,didn't come, re-sch.; schdld next appmnt for 2/8 FRI !"
Rose K.
WASHER WHIRLPOOL WTW5000DW0 unit working good cust needs to clean washer and use less soap
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 refrigerator temp 18f ordering parts; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor) and 1 W11174836 (control)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 replaced bad icemaker and tested and unit filler with water .. unit is complete
Raymond J.
MICROWAVE KITCHENAID KCMC1575BSS1 "found broken doop relise, has total repolacement warranty but no parts advise cust to call w/pcust says bill"
Pablo V.
DISHWASHER WHIRLPOOL WDT720PADM2 replace sump pum run test washing ok request completed
Jaime G.
DRYER WHIRLPOOL WHD5090GW0 assisted tech
Edi C.
DRYER MAYTAG MGDC465HW0 "Customer complaint leqaving water on cloth : found normal cycle with steam selected info customer how to use feature operation , also info customer switching of door not cover under warranty customer declined service if he has to pay dryer teste ok to manufactory specifics."
Ramon H.
RANGE WHIRLPOOL WFG320MOBS3 cons concerned too much gas reset main control teste working good no issues at this time
Jonathan H.
DRYER WHIRLPOOL MGD8200FW0 Pulled out dryer checked valve. Valve connection was ok but the valve was stuck closed opened up near solenoid and fixed valve. Tested again n unit fired up no more heatin issues.
Francis C.
MICROWAVE JENN-AIR JMW3430DP03 unit had milk stains inside the oven door. removed all the stains. prchsdt 11/08/2018use authorization # jinhsindl1mfrref # 7724042735
Robert S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Dispenser dripping from dispenser tubing estimate 372.35 declined at this time.
Raymond J.
DISHWASHER WHIRLPOOL WDT780SAEM1 "replaced broken adjusters, all test good"
Edi C.
WASHER MAYTAG MHW5500FW1 Customer complaint suds message : run diagnose test clar error codes instruct customer to use HE detergent and to run clean cycle once a moth all componetys tested ok to manufactory specifics
Pablo V.
WASHER WHIRLPOOL WTW4816FW2 washer need a new water valve control and switch customer need service after 1pm; ordrng 1 W11170319 (control) and 1 WPW10285511 (cycle select switch) and 1 W11210459 (valve)
Jaime G.
WASHER WHIRLPOOL WFW92HEFU0 found a fault code related to the water level switch not sensing water. so i had replaced ereaed error code and retested washer
Francis C.
DRYER WHIRLPOOL WGD9150WW0 diagnosed the unit and verified that the unit was working properly found clogged vent line causing the unit to dry slower then expected.
Oriale P.
DRYER MAYTAG MGDC465HW0 "replaced broken blower wheel, ran test working ok."
Chris Z.
WASHER WHIRLPOOL WTW4800BQ0 replace the suspension tested unit working f
Larry G.
COOKTOP KITCHENAID KCGS556ESS02 replaced middle base and regulator.. tested for correct operation.
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit is working fine as now , came here to pick up old part also."
Victor B.
DISHWASHER KITCHENAID KDTE334GPS0 "door latch not latching all the time repalced now start right away, i picked up from josh aat office; used 1 WPW10653840 (LATCH) from stock"
Rose K.
DRYER MAYTAG MGDB835DW4 ordered new air duct; ordrng 1 W11129538 (duct-air)
Oriale P.
DRYER WHIRLPOOL WED95HEDW0 replaced heating element unit working ok. advised about bad power supply cord posibly causing spark issue.
Jeremy G.
MICROWAVE IKEA IBMS1455DS00 "units door switch acting irractic ,adjusted and lubercaited door hinge so hits switch everytime tightly"
Jorge A.
DISHWASHER KITCHENAID KDPE234GPS0 "Due to door not closing keep pooping out , need to order parts strike/latch; ordrng 1 WPW10653840 (door latch) and 1 WPW10544004 (door latch strike)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced the refrigerator left door that was dented.....
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Frost build uo on evaporators, replaced main control board and both evaporator fan motors w/ tjhermistores,; used 1 W11087438 (MOTOR-EVAP), and 1 WPW10389152 (SUPPORT) from stock"
Jaime G.
OVEN IKEA IGS505DS1 found an intermitent a ignition ordered parts; ordrng 1 WP9758079 (bake igniter) and 1 WPW10602001 (regulator)
Edi C.
DRYER WHIRLPOOL WGD86HEBC0 404-441-0008 call this number before coming bad drum seals ordering part for customer; ordrng 1 280114 (drum seal) and 1 w11193479
Chris Z.
RANGE SLIDE IN JENN-AIR JGS9900CDS01 scode part per jeremey
Ramon H.
DISHWASHER KITCHENAID KDTM354ESS3 replaced side tracks tested working good
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ "found unit not leveled properly so i leveled and reinstalled toe kick. also, order air diffuser; ordrng 1 W11189599 (cover) and 1 W11164593 (diffuser)"
Larry G.
DRYER MAYTAG MGDC215EW0 replaced ignitor and tested for correct heat operation.
Enrique M.
DISHWASHER KITCHENAID KDTM354DSS5 "Dishwasher and air gap not properly installed, informed customer we do not do installation..."
Ramon H.
DISHWASHER KITCHENAID KUDE70FXWH5 cx had clogg in drain on clogged tested working good
Robert S.
OVEN JENN-AIR JJW2727DS03 upper oven light and cancel will not respond cancel will not light up; ordrng 1 W11236899 (console) and 1 W11179310 (control)
Ramon H.
REFRIGERATOR KITCHENAID KRFF305EWH00 replaced ice maker tested working good
Enrique M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Making noise, adjusted copper tubing around the compressor and under condenser coil, testedc sound prob...;em was notg duplicated"
Ramon H.
FREEZER WHIRLPOOL WRB119WFBM00 cx concerned noise coming from freezer adjusted right leg working good
Larry G.
DRYER MAYTAG MGDC215EW2 advised on kinked exhaust vent and clogged vent hood. customer will have repaired. dryer is heating correctly.
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 freezer handle stcrat-repalced
Robert S.
REFRIGERATOR KITCHENAID KBRC36FKS00 EVAPORATOR FAN MOTOR WAS REPLACED AND THE SPLICE ON THE BLUE WIRE DID NOT MAKE CONTACT. RECONNECTED ALL FAN MOTOR WIRES. EVAPORATOR FAN MOTOR IS NOW RUNNING. THE MAIN CONTROL IS NO LONGER AVAILABLE
Chris Z.
WASHER WHIRLPOOL WFW92HEFW0 "no error codes found.. ran unit in automatic test mode and unit ran through the whole test no problem.. cx states the clothes come extra dam sometimes, i advised too maintain lighter loads for better preformance"
Jorge A.
DISHWASHER MAYTAG MDB8969SDM1 "due to broken wheels, retainers,upper/lower/level assy., nee to order parts cus tomer got autjorization for parts and labor need to pay only 109.95 when come back; ordrng 4 W10195416V (dish rack wheel)s and 4 WPW10175279 (retainer)s and 1 WPW10629971 (dispenser) and 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10609586WPW10627763 (support)s and 2 WPW10627763 (adjuster)s and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster) and 2 WPW10251047 (cover)s"
Oriale P.
WASHER WHIRLPOOL WTW7500GW0 "replaced bad faulty fil valve, ran test working ok."
Oriale P.
WASHER MAYTAG MVWC200BW0 "replaced weak suspension rods, ran test working ok."
Jonathan H.
RANGE JENN-AIR JDS1750FS0 Replaced both parts and tested unit no further issue connection is great.
Oriale P.
WASHER MAYTAG MVWX655DW1 "ran test no errors unit working ok. found broken softner dispenser chip stim causing no siphon mfg defect, direct ordered part cust will install part.; ordrng 1 W11127356 (drawer ds)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 replaced the air diffuser request completed .fridge damper opened and no noises anymore..
Ramon H.
WASHER MAYTAG MVWB865GC0 replaced water valve tested working good
Enrique M.
DISHWASHER KITCHENAID KDTM354DSS4 "Control panel does not respond at times, no heater operation , ordering control board, console and heater...; ordrng 1 W10854216 (control elec) and 1 W10803367 (panel) and 1 w10703867 (heater)"
Chris Z.
DISHWASHER WHIRLPOOL WDF560SAFM2 cx hade no dry issue found wash motor defective replace sump assy and tested unit and work to spec cx happy
Francisco J.
OVEN KITCHENAID KEBC247KWH05 customer had a problem with the f5e1 code which is the door latch i cleared the code ran it several times and it checked out okay turned the upper oven on which customer was saying was not working and its working will leave the unit as is no problems found the door latch i tried out isd opening and closing properly .just charging the customer for the diagnosis trip chasrge
Jaime G.
REFRIGERATOR KITCHENAID KBFN506ESS01 leveled unit back anf front feet and adviced customer to manually closre left hand side door first then right hand side door. dont slam doors and the seal properly
Larry G.
WASHER WHIRLPOOL WFW85HEFC1 "f9-e1,,,,f3-e1...cleaned debris from pump and tested for correct operation through test cycle."
Larry G.
DRYER WHIRLPOOL WGD85HEFW0 outlet grill clogged.advised to use brush to keep cleaned. also to keep vent hood area clear from lint... dryer tested ok
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "fill tube was splashing i put a sm. piece of plastic tube no more splashing, and raized fresh food door."
Chris Z.
REFRIGERATOR JENN-AIR JS48NXFXDE01 7724080573 Per Kurt Techsupport unit could not be leveled due to the custom cabinetry and so i couldnt correct the issue...
Chris Z.
OVEN JENN-AIR JJW3830DP03 cx concerned of the doors not being extreamly flush.. i advised that theres no real issue witht the door.. the wall oven is built into a very flush designed cabibetry and so the slight imperfection is a eye sore
Jonathan H.
DRYER WHIRLPOOL CGM2761TQ1 Unit needed coin change slot. Replaced and charged for repairs all tested fine no issues. Closing out call but requesting for office to charge balance
Robert S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found defrost drain tube pointing to the extreme right. Repositioned drain tube added water to pan did not see any leaks.
Pablo V.
DISHWASHER WHIRLPOOL WDF560SAFM2 replace sump pump test ok rewquest completed
Pablo V.
WASHER WHIRLPOOL WTW4816FW0 calibrate unit instruc customer how washer wworks
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBE00 Replaced the ice maker and cycle tested.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS cx concerned about noise coming from refrigerator nothing obstructing compressor normakl noise at time no problem
Larry G.
WASHER AMANA NTW4516FW1 shcking are bouncing when agitator is pushed down. shocks need replacement; ordrng 1 W10780045 (suspension)
Chris Z.
REFRIGERATOR IKEA IRT138FDM00 replaced main cntrol due to intermittent opporations .. also advised cx not to stuff the freezer with items that may block the vents
Chris Z.
DISHWASHER WHIRLPOOL WDT720PADW2 replaced the spring on the door tested the door not dropping anymore working fine
Pablo V.
WASHER MAYTAG MVWC416FW0 replace gear case w11035747 part was purchase from coast; ordrd 1 w11035747 (gear case)
Raymond J.
WASHER MAYTAG MVWX655DW1 "repaired stuck actuatior, all test good"
Jaime G.
OVEN KITCHENAID KOSE500ESS00 found the t-stat and the thermal fuse open had them replaced and when i was testing the thermal fuse opened again. called tech support and DAVE suggested to have the thermal fuse replaced; ordrng 1 WPW10546517 (element) and 1 wpw10545255 (thermal fuse)
Enrique M.
REFRIGERATOR KITCHENAID KBFN502EBS01 "Doors not closing correctly, replaced refrigerator door and hinges, repaired reinstalled leds in the freezer...."
Rose K.
DISHWASHER KITCHENAID KUDS30IXBL7 replaced adjusters
Robert S.
REFRIGERATOR JENN-AIR JUD278DBCX00 top drawer set at 40f actual temp 21f which is correct tested with digital thermometer. main control is no longer available part#2252184. called aig they will contact the cutomer
Robert S.
RANGE WHIRLPOOL WFG515S0ES1 Surface burner ignition will sometimes light and sometimes not. i will mail out burner caps direct to customer; ordrng 1 W10881749ds (cap-burner)
Robert S.
WASHER MAYTAG MVWX500BW0 Replaced the actuator recalibrated the washer. Performed manual diagnostics.
Robert S.
RANGE WHIRLPOOL MGR5755QDW Weak oven ignitor. Replaced the oven ignitor and tested operation.; used 1 12400035 (IGNITER KIT) from stock
Edi C.
WASHER MAYTAG MVWB835DW0 Customer complaint not working : found bad main control board ordering part for customer; ordrng 1 W11100602 (cntrl-elec)
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed all these parts due to no defrost in ref. section all tested out ok.
Jorge A.
DISHWASHER KITCHENAID KDTE204GPS0 "Run diagnostic and all running as should be adviced customer to use jET dry , I poor some JET dry in the dispenser."
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "not defrosting, ice maker stop at half way, and adaptor fan not working, freezer switch not closing- replaced main board and display now everything works."
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Evaporator fan motor is not running. verified 120 volts to motor and tested with different motor; ordrng 1 WP2315549 (motor-evap)
Jeremy G.
DRYER WHIRLPOOL WGD8000DW4 replaced shorted touchpad and control board unit checks ok
Ramon H.
COOKTOP WHIRLPOOL KECC667BBL02 needs user interface replaced; ordrng 1 WPW10545371 (user interface) and 1 2ndman (cooking)
Chris Z.
RANGE WHIRLPOOL WFG320M0BW2 replaced bad spark mmodual that was not sending power to the ingnightor s
Robert S.
REFRIGERATOR MAYTAG MFF2558VEM10 refrigerator needs all door gaskets replaced; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10571956 (gasket-fip)s
Ramon H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 replaced main control and difuser tested working good
Victor B.
DISHWASHER KITCHENAID KDFE104HPS0 "per tech support the guide might not be for this model. this dishwasher doesn't have the ability to hold the last cycle, always has to be set with the cycle that needs to be done every time."
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "Due to not making ice properly .. need to order parts icemaker, water valve, fitting, tube.; ordrng 1 WP2307650 (valve-inlt) and 1 WPW10277450 (icemaker) and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water) and 1 WP4373559 (fitting) and 1 WP2300868 (fitting)"
Francisco J.
DISHWASHER KITCHENAID KDTE234GPS0 replaced the motor pump the dishwasher is working properly i tested it out .
Chris Z.
DISHWASHER MAYTAG MDB8959AWS4 installed chopper blade for cx
Oriale P.
DRYER WHIRLPOOL WGD75HEFW0 "replaced main cntrl & ui boards, ran test working ok."
Chris Z.
LAUNDRY CENTER WHIRLPOOL WGD8300SW0 cx hade noise coming from pully replace parts unit work good cx happy; used 1 4392067 (REPAI KIT) from stock
Edi C.
WASHER MAYTAG MVWX655DW1 "Customer complaint not advancing : found error taking too long to fill drain hose was too deep inside drain pipe causing washer to syphon water , adjusted hose run diagnose test washer ok all components tested ok to manufactory specificx."
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS00 dispencer motor is weak-repalced test good. KIIXJ00EPL1
Chris Z.
REFRIGERATOR BI JENN-AIR JS48NXFXDW10 unit needs neew damper door in the pantry section; ordrng 1 WPW10171433
Edi C.
WASHER WHIRLPOOL WTW8000DW2 Customer complaint not locking : found bad door lock replaced it run diagnose test all components tested ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MVWB765FW1 "replaced faulty main cntrl board, recalibrated ran thru test, working ok."
Edi C.
WASHER MAYTAG MVWB835DW1 Customer complaint touch panel still does not work : replaced touch panel and main control board run diagnose test all components tested ok to manufatory specifis.
Ramon H.
LAUNDRY CENTER MAYTAG MVWX655DW1 cx concerned that washer wasnt spinning properly...tested washe levled feet working good
Larry G.
OVEN KITCHENAID KOSC504ESS01 connector from board to display disconnected. reconnected and tested for correct operation.
Jorge A.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Door was damaged and control never got into customer house. re-order these two parts customer need sooner.; ordrng 1 W10849516 (dor-fip) and 1 W11039890 (cntrl-elec)
Larry G.
DISHWASHER KITCHENAID KDTE234GPS0 "door opening during wash and not draining correctly leaving water at end of cycle.; (created new UIS, deleted prior attachment to UisID 17615), ordrng 1 WPW10653840 (door latch) and 1 WPW10544004 (door latch strike) and 1 W11084656 (motor-pump) and 1 WPW10545278 (hose-drain)"
Rose K.
COOKTOP KITCHENAID KGCT365XBLI opened the gas orfices
Francisco J.
COOKTOP WHIRLPOOL n/a checked the cooktop and it had an f2e1 code customer told me to unplug it and plug it back in he said that it would make it work iturned off the breaker and its working now .customer does not want me to order any parts he said that fixed it model and serial not visible.
Francis C.
MICROWAVE MAYTAG MMV5208WS1 installed the control board for a safety precaution.use authorization # milxe00epl1mfrref # 7724019841
Jorge A.
DISHWASHER KITCHENAID KDFE104DBL5 Run diagnostic test all check out fine adviced cust. to use JET DRY. poor some jet dry into diswasher.
Enrique M.
DISHWASHER WHIRLPOOL KDTE404DSS0 "checked, found unit draining properl;y, customer stated theres moisture on top rack, inst on using JETG-DRY"
Jorge A.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Due to no ice , I installed new icemaker all tested out ok"
Chris Z.
COMPACTOR KITCHENAID KUCS02FRSS0 check unit found motor to be defective gave cx est but did not approve adn only pay for service call
Edi C.
WASHER WHIRLPOOL WTW7500GW0 Customer complaint not locking: found bad door lock replaced it run diagnose test all componentstest.
Larry G.
WASHER MAYTAG MVWC565FW1 "noisy gearcase in spin cycle.; ordrng 1 W11035751 (gearcase) and 1 W10721967 (drive pulley), used 1 W10721967 (CAM) from stock"
Chris Z.
WASHER MAYTAG MGDC200XW2 fixed door latch unit closes heats fine needs to clean vents
Jeremy G.
REFRIGERATOR KITCHENAID KRFF707ESS00 "ran unit threw diagnostics with tech line ,i didnt here the fan in the icemaker department, per tech line unplug unit for 5 min which i did and fan motor did come on,left customer my cell to monitor"
Larry G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 120.78...18.76...18.72..leaking water into refer compartment when freezer ice maker filling with water.
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS01 Due to broken gasket in freezer and mullion heater not working need to order parts for theses issues.; ordrng 1 W10732110W10732110 (mullion) and 1 WPW10739408 (cntrl-elec) and 1 W10782357 (dor-fip)
Francis C.
OVEN IKEA IBS550PVW00 "complaing not working , found bad LATCH-DOOR, ordering part ,also ordedring some anothers part , just if i need it , i call whirpool and they gave me sr#7723971497.using authorization IIIECIIML1 .; ordrng 1 WP9760889 (latch-door) and 1 WPW10158972 (control elet) and 1 WP9759243 (thrmst-fix) and 1 WPW10638608 (fuse)"
Francisco J.
DOUBLE OVEN KITCHENAID KGRS505XSS04 replaced the ignitor customer i turned it on and it ttested it out good and its working properly .
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 need to order the gasket .there is an air leak in the freezer and it created frost .advised customer to turn it off 24 hrs before i arrive back .; ordrng 1 W10436252 (gasket)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 return ice up -defrosted now ff gets cold air.
Raymond J.
MICROWAVE WHIRLPOOL WMH32519HZ1 "replaced faughty magtron and diode, all test good"
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 evap. motor very slow-repalced now blowes air.; used 1 WP2315539 (EVAP FAN) from stock
Ramon H.
RANGE WHIRLPOOL WFG540H0ES1 replaced bulb and socket tested working good
Chris Z.
WASHER WHIRLPOOL WFW8300SW00 gave cx quote and they rejected it so only collect 109.95
Larry G.
WASHER MAYTAG MVWB865GW0 f9-e2...f0-e2..f0-e3.... recalibrated and tested all componets for correct operatioen through tested cycle.advised on normal sound level.
Larry G.
WASHER MAYTAG MVWX655DW1 f8-e1----no cold water... replaced valve housing assembly. recalibrated and tested for correct operation.
Ramon H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 adjusted drain pump tested working fine
Pablo V.
WASHER WHIRLPOOL LTE5243DQA instruc customer to clean filterand abouth week floor install fill hose into the tub back in place runtest no leks request comleted
Larry G.
WASHER MAYTAG MVWB765FW1 "f5-e1,,,replaced main control. and recalibrated. tested for correct operation."
Victor B.
DISHWASHER WHIRLPOOL WDF760SADB1 "i put it on test mode it went thru cycle no leaks at all, i showed to male about the drain line from air gap.to disposal kind of kink."
Francis C.
WASHER MAYTAG MVWX655DW1 lid was cracked from left bottom portion.Replaced with a new one also recalibrated the unit to verify unit was running properly.use authorization # mi9ul00epl1use crm/sr # 7723857592 .
Rose K.
WASHER WHIRLPOOL MHW8200FW0 replaced water level switch; used 1 WPW10448876 (SWITHC - WL) from stock
Jorge A.
DISHWASHER WHIRLPOOL WDF520PADM7 "Due to not draining and inoperable diswasher , I found a lot of wires broken and chewed by mice pictures are added that is why warranties ends. need whole wires from bottom , doors and much more."
Larry G.
RANGE WHIRLPOOL WEG515S0FS0 replaced right rear valve and tested for corect operation.
Jorge A.
REFRIGERATOR JENN-AIR JFI2089AEP "Due to flapper soo noisy, need main board, customer declined repair."
Robert S.
RANGE WHIRLPOOL WGG745SOFS02 replaced the membrane switch burner grates to be mailed out
Edi C.
WASHER MAYTAG MVWB980BW0 helper complete
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 need to order the part to the fridge for it to work properly /; ordrng 1 W10838965 (thermistor)
Pablo V.
WASHER MAYTAG MVWB980BW0 replace all parts run test ok request completed
Edi C.
DISHWASHER WHIRLPOOL KDTE704DSS0 replaced parts top racck ok all components tested ok to manufactory specifics.
Edi C.
WASHER MAYTAG MVWX655DW1 "found error cold and hot reverse , corrected hoses washer ok to manufactory specifics."
Raymond J.
FREEZER WHIRLPOOL WRF989SDAH01 "after many check we fouud multiable issues, needs refer themistor and controlswirijirmpl2call angles 4245332959; ordrng 1 W10893917 (invrtr-box) and 1 W10861900 (cntrl-elec) and 1 W10603638 (cntrl-elec) and 1 WPW10143759 (dryer) and 1 WPW10277799 (harns-wire)"
Enrique M.
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced noisy evaporator fgan motor and tested.; used 1 WP2315539 (EVAP FAN) from stock
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS01 replaced adapter tested working good
Robert S.
WASHER MAYTAG MVWB835DW3 washer user interface unresponsive power is present at main control; ordrng 1 W11170706 (control) and 1 W11115285 (panel-cntl)
Pablo V.
WASHER MAYTAG MVWC565FW replace control board run test ok request com
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 the fridge has a sealed system problem but customer wants to return the unit to costco is denying repairs .
Francis C.
REFRIGERATOR JENN-AIR JS48PPFXDA unit wan't receiving any power due to the customers outlet not providing the proper voltage #7724080192
Rose K.
WASHER MAYTAG MHW7100DC0 drain hose was hitting the bottom of drain pipe raised drain hose
Oriale P.
WASHER WHIRLPOOL WFW95HEDW0 "found f4 - e0 bad heater error & water leak from tub were seal in middle is and unit does not turn on sometimes, needs parts replaced send helper 2man; ordrng 1 W10608752 (tub-outer) and 1 W10576399 (heater assy.) and 1 W10814583 (panel-cntl) and 1 W11032117 (main cntrl) and 1 2man (2man)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 frezer led burn out repalced now all lites lite brite; used 1 WPW10515057 (LIGHT) from stock
Robert S.
DRYER WHIRLPOOL WGD75HEFW0 Right side panel bent and drum is scraping the panel.; ordrng 1 W10469589 (panel)
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 run test ok instruc customer how washer works base on manufacture cycle customer was missinfor on how wassher work and retuninig policy and was denided exchange customer will take unit back to the store request completed
Larry G.
WASHER WHIRLPOOL WFW87HEDW1 f3-e1....f6-e3....replaced pressure and tested through automatic test cycle.
Jorge A.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new damper for proper function and also adviced to unplug the refrigerator for 24 hr.in order to clear all ice back in freezer, adjusted door freezer due to air leak.wrb322dmbm00"
Raymond J.
DISHWASHER MAYTAG MDB8959SFZ4 "replaced faughty rails,all test good"
Ramon H.
COOKTOP WHIRLPOOL WCC31430AW02 found loose wire tested working good
Victor B.
DISHWASHER WHIRLPOOL WDF320PADW0 ligth for clean and normal doesn't work-repalced main board now all lit
Ramon H.
OVEN WHIRLPOOL WFG525S0HZ0 tested oven adjusted ignitor working good...
Ramon H.
DISHWASHER WHIRLPOOL WDT750SAHZO tested dishwasher advised cx to fill with rinse aid checked heater working good
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 temperature setting at 32 for refer compartment and -6 for freezer.. water tank and filter frozen.not aloowing water to flow to dispenser or ice maker.customer will let refer defrost overnight and try again.
Oriale P.
WASHER WHIRLPOOL WTW4816FW2 replaced main cntrl & switch also replaced pressure hose used spare part ran test working ok.
Raymond J.
WASHER MAYTAG MVWC416FW1 "repaced parts ordered by prev tech, all test good"
Rose K.
RANGE WHIRLPOOL SVE47600B replaced main control board no charges recal
Oriale P.
WASHER WHIRLPOOL WTW7000DW3 "found loose connection to fill valve causing water leak, tighten hose ran test working ok."
Edi C.
WASHER WHIRLPOOL WTW5000DW1 Customer complaint not power : found bd main control board replaced run diagnose test all components tested ok to manufactory specifics.
Jaime G.
WASHER MAYTAG MVWC565FW1 installed the new control board and actuator washer checked ok
Oriale P.
DISHWASHER KITCHENAID KDTE234GWH0 "found lots of soap suds inside unit causing poor washability issues, removed soap suds, advised cust, working ok."
Oriale P.
WASHER WHIRLPOOL MHW5500FW1 "found unit stuck in pump out mode from faulty pressure line, cleared out pressure hose, ran test working ok."
Oriale P.
DRYER WHIRLPOOL MGDB800VQ0 "replaced idler pulley wheel, ran thru test working ok.; used 1 W10837240 (BRACKET) from stock"
Oriale P.
DRYER AMANA NGD4655EW2 "found crushed exuast vent hose behind dryer causing poor air flow, advised cust to correct venting issue, ran test dryer working ok."
Oriale P.
WASHER AMANA NTW4516FW2 "found improper drain line, cust had long hose attatched to unit with no air gap causing operation issues, advised cust, working ok."
Oriale P.
WASHER WHIRLPOOL WFW75HEFW0 "replaced bad drain pump causing pressure error, advised cust on amount of detergent to use on loads, ran test working ok.; used 1 WPW10605427 (PUMP-WATER) from stock"
Ramon H.
MICROWAVE MAYTAG MMV4206FZ-2 replaced magnstron tested working good called tp for double labor autho # is mipbj00dpl2 talked cindy
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 washer was shaking need to be leveled also recalibrated washer and tested working good
Ramon H.
RANGE AMANA AGR6303MFS0 cx said oven has intermitted problem reset main control ...recalibrated oven could not reccreate problem oven working good no further issues at this time
Chris Z.
WASHER MAYTAG MVWC565FW1 latch was malfuctioning so i replaced and now unit works.. able to lock and unlock latch no problem
Chris Z.
DISHWASHER KITCHENAID KDTE204ESS3 replaced dead washmotor and now unit circulates water correctly.. issue fixed
Chris Z.
STOVE JENN-AIR JGS8850ADW checked for any mechanical failiours and ran the oven at 450degrees it made a couple of popping noises witch is just the metals expanding and flexing
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 installed door panel ckd ok
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 installed parts lested ckd ok
Sarkis M.
DISHWASHER WHIRLPOOL MDB8979SFZ2 installed parts lested ckd working ok
Ramon H.
COOKTOP AMANA ACR4303MFW3 replaced main control tested working good
Pablo V.
WASHER WHIRLPOOL MVWC565FW1 washer need a new control motor cap and actuator; ordrng 1 W11162438 (control) and 1 W11026785 (motor-drve) and 1 W10913953 (actuator) and 1 W11158831 (cap)
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 reference #7724064527 kit im ordering the two colors because im not sure what color it actually is .; ordrng 1 4396838RC (rak kit) and 1 4396840RC (rak kit)
Sarkis M.
DISHWASHER KITCHENAID KDTE234GPS0 installed parts lested ckd working ok
Victor B.
REFRIGERATOR WHIRLPOOL WZF56R16DW00 "freezer wabble, raized left leg now is stable. no more rocking"
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Replaced the burner ignitor and tested operation.
Sarkis M.
REFRIGERATOR KITCHENAID KSSC48QVS05 loose qiuck connect on water line re conected it tested working good was same problem
Chris Z.
DISHWASHER JENN-AIR JDTSS246GS0 screw that holds the handle onto the setting screws were stripped so i replaced and adjsuted the handle so it sits tightly to the door
Enrique M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Will not stop dispensing at times, cleaned and tested dispenser actuator, ice and water dispensing normal...."
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 FZ temps were set so low that the FF temps were freezing .. i turned up FZ side to 5 degrees & FF side to 38
Francis C.
WASHER MAYTAG MHW8200FW0 "installed main control electronic , now its working tested fine , still under factory warranty ."
Chris Z.
MICROWAVE JENN-AIR JMC2430DS00 communication error F6E6 came up after installing new panel going to need new main cntrl; ordrng 1 W10217711 (inverter) and 1 W10815465 (cntrl-elec)
Robert S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the motor and sump assembly. Tested operation.
Enrique M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Frost build up in freezer, per customer, doors were revesed by delivery person,Ifound doors not proberly reinstalled, adjusted doors and gasketd, removed all frost."
Francis C.
OVEN JENN-AIR JJW3430DP02 "installed appliances manag , and ligth not working , just re ordering a new control electronic; ordrng 1 W10821712 (control elect) and 2 WPW10472384 (bulb-light)s"
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint not drainning: found clog water pump cleaned run diagnose test washer drain and spin all components tested ok to manufactory specifics.
Rose K.
DRYER MAYTAG MGDB850YW3 needs new catch; ordrng 1 WPW10111905 (catch)
Chris Z.
OVEN KITCHENAID KEBC208KSS02 units parts needed are NLA unable to repair unit
Victor B.
REFRIGERATOR KITCHENAID KSF26C7XYY00 "fresh food not defrosting. ff motor not running, and needs main board.-decline estimte"
Jorge A.
DISHWASHER WHIRLPOOL KDPE234GPS0 Cust. just got his new diswasher and it is not installed yet but unit it has a big bump/ dent in the TUB pics are added. customer wants replacement.
Chris Z.
WASHER WHIRLPOOL WFW9050XW00 replaced bellow that was modly and causing a leak in the front of the unit
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit need new firmware on thecontrol kit front ui and the rear. And also needs new ice maker. Service pointer issue with ice maker for his model. Explained to customer what was needed she informed me pacific sales told her just to get a diagnosis. She will contact pacific sales and dosnt want repairs done. New unit giving issues she wants it out. I informed her I will document this and put part numbers needed if for future they want it repaired. W10894103 ui WPW10675033 boardW11294907 ice maker
Sarkis M.
DRYER MAYTAG MEDC465HW0 installed parts lested still not work need motor; ordrng 1 279827 (motor!dryer) and 1 WP694089 (WHEEL)
Jonathan H.
RANGE WHIRLPOOL WEG745H0FS0 Unit needed panel replaced and touchpad working like normal all tested fine no issues.
Rose K.
WASHER WHIRLPOOL WTW5000DW2 unit working good at this time
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "mullium not opening well, 1 shelve has scratch, 1 shelve track is peeling,; ordrng 1 W11177238 (rail mullium) and 1 W10273463 (ladder) and 1 WPW10739613 (shelf-glas) and 1 WPW10569182 (ladder)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 **** sealedsystem tech needed **** unit has minimal frost patter on evap coil.. condenser is not as hot as it should be .. Unit is leaking and or low on freon..; ordrng 1 WPW10487115 (condenser) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 sealedsystemtech
Francis C.
OVEN- DOUBLE WHIRLPOOL KODE500ESS02 "range timer not working preferably morning , found timer sound off , just instruct custumer how to set up on and off , now its ok tested fine"
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "No ice, water leaking, frost build up, replaced the water valve and water line to ice maker that was leaking, water pressure still low from source, customer need a plumber, removed frost from freezer and adjusted door."
Rose K.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 ORDERED NEW ICE BIN WITH SCREW FOR CUST TO INSTALL REHUNG ICE MAKER; ordrng 1 WPW10558423DS (ice bin)
Victor B.
DISHWASHER WHIRLPOOL MDB8959SFZ4 door hinge open on right side order both and screws; ordrng 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge) and 4 WP3400071 (screw)s and 1 WPW10653840 (door latch)
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Wrrong gaskets, reordered.; ordrng 2 W10571956 (gaskets)s"
Oriale P.
WASHER MAYTAG MVWB765FW1 "cust says unit does not spin clothes dry, checked drain pump, presssure hose, unable to find any issues advised cust working ok."
Raymond J.
OVEN KITCHENAID KOSC504ESS00 "found foughty cooling fan on wall oven, needs to be repaced, cust does not want fix at this time"
Victor B.
REFRIGERATOR MAYTAG MFW2055FRZ00 fill tube frozen defrosted ice maker got water
Robert S.
OVEN WHIRLPOOL RBS305PRQ00 Replaced the door latch and tested oven operation.
Edi C.
DRYER MAYTAG MGDC465HW0 Customer complaint not heat: found bad radiant sensor replaced it run diagnose test all components tested ok to manufactory specifics.; used 1 WP338906 (SENSOR) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Due to water leaking at the bottom of freezer side, I star to defrost ice and unclogged the drain tubing after these action all tested out ok."
Enrique M.
REFRIGERATOR SBS WHIRLPOOL WRS321SDHW01 "Not dispensing selected ice, dispensing warm water, cleaned frost from , removed frost from ice bin and chute, reset water filter indicator and instructed on warm water...."
Edi C.
WASHER WHIRLPOOL WFW9151YW00 Customer complaint leaking and bad panel: found bad panel and bad door seal cust wants to fix door seal but not panel will call her land lady for approval and; ordrng 1 WPW10381562 (bellow)
Edi C.
DISHWASHER KITCHENAID KDTE104ESS1 Customer complaint not drainning: found water clog cleaned run diagnose test dish washer drain all components tested ok to manufactory specifics.
Pablo V.
WASHER WHIRLPOOL NTW4516FW0 replace control and switch run test ok request completed
Robert S.
RANGE HOOD KITCHENAID KVWB400DSS2 l.e.d. lights not working ordering parts; ordrng 3 W11109591 (light)s and 1 W11169718 (driver l.e.d.) and 1 WPW10727063 (control)
Jaime G.
DRYER WHIRLPOOL WGD96HEAU2 installed the new wheeles kit unit ok
Larry G.
WASHER MAYTAG MVWB865GC0 lid not fitting correctly on right side chrome piece.; ordrng 1 W11256781 (lid assembly glass)
Larry G.
WASHER WHIRLPOOL WGT4027EW0 "201.62...18.28....49.93...70.63... spinning and agitating at same time.bad transmission.. no payment today. will pay in full on next attempt. ok'd by jeremy.; ordrng 1 3360629 (gear case) and 1 285785 (clutch) and 1 285753A (coupling,motor) and 1 WP3363892 (pump-water)"
Oriale P.
WASHER WHIRLPOOL WFW7590FW0 "replaced bad drain pump, no water comming out long drain error, ran test working ok."
Robert S.
REFRIGERATOR FD MAYTAG MFT2976AEM00 Replaced the refrigerator section evaporator fan motor and thermistor harness. Placed the evaporator thermistor down on the evaporator outlet.
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 by-metal open ordered assembly; ordrng 1 WPW10514110 (motor evaporator)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "replaced the icemaker customer says she has particles in the ice when it melts called techline they said it can be due to the hard water and i got a reference #7724065539 customer wants me to attach the picscustomer refused to pay for the part so i got it scode-part 714 713 4617 s code it by jeremy for the part,"
Oriale P.
WASHER WHIRLPOOL LSC9355BN0 "found broken timer, part discontinued, advised cust unable to repair."
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 found fresh food compartment freezing needs a difuser control asap; ordrng 1 W11317276 (difuser)
Victor B.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WILC900EPL1 ice maker thermistor in door open repalced ice maker now is good.; used 1 W10898228 (ice maker) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 damper is trying to close and it cant its stuck need to order the part.; ordrng 1 W11164593 (air diffuser)
Ramon H.
REFRIGERATOR KITCHENAID KRFC302ESS00 replaced gasket working good
Chris Z.
OVEN WHIRLPOOL WEG750H0HZ0 found broken wire going to dsi board.. fixed wire and not unit can bake
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 unit wasnt leved correctly durring instalation... i adjusted feet so the front of unit is rais higher than the back allowing water to run towards the back of unit.. problem corrected
Jorge A.
REFRIGERATOR KITCHENAID KDTM704ESS2 "Due to noisy door when is closing , I installed hinge door, screw,bushing and spacer after these repair all tested out ok."
Jorge A.
DISHWASHER KITCHENAID KDTM704ESS2 Called whirlpool for authorization # KIPIN00EPL1.. I made some adjustment in main board resetting and made mode test all are working fine also adviced to customer to use JET Dry for better cleaning.
Chris Z.
REFRIGERATOR KITCHENAID KSCS23FVBL02 the fill cup was frosted over so the fill would spill over and make a mess..
Ramon H.
DISHWASHER KITCHENAID KDTE404DSS0 cx concerned rinse aid was leaking filled up no leak found ....ran test on dishwwasher tested ok no problems at this time
Oriale P.
WASHER WHIRLPOOL WTW8500DC0 "found noisey gearcase in spin cycle, needs new part.; ordrng 1 W10811956 (gearcase) and 1 W10447979 (rotor)"
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 clear error codes run test calibrate unit test ok request completed
Francis C.
RANGE WHIRLPOOL WFG515S0ES1 "just installed left front burner , now its ok tested fine , use authorization # will300epl1use crm/sr # 7724015118."
Robert S.
RANGE WHIRLPOOL WFG320M0BS0 Customer has had spark module sparking three times while not in use. ordering switch harness for customer; ordrng 1 WPW10548355 (harns-wire)
Raymond J.
RANGE JENN-AIR JGS9900BDS "found down draft with faughty burner and control, cust will lock into new"
Larry G.
WASHER WHIRLPOOL WET4024HW0 el and e4. not spinning. switch tested ok on lid switch test but cant actavate it on manual test mode fills with water instead of locking door.also wont go into spin test.; ordrng 1 W10869789 (latch) and 1 W11189137 (main control)
Francisco J.
RANGE WHIRLPOOL JGS8850BDS ordering the cap burners customer is requesting am appointment 8-12; ordrng 1 WP74011651 (cap-burner) and 1 WP74011650 (cap-burner) and 1 WP74007749 (cap-burner) and 1 WP8284669 (cap-burner) and 1 WP74007750 (cap-burner)
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 replaced handle tested working good
Pablo V.
DRYER WHIRLPOOL WGD4850HW0 install pulley and bel in place runt est no more noise request completed
Pablo V.
WASHER WHIRLPOOL WTW4850HW1 clear water valve fiter runtest ok request completed instruc cutomer how deep water cycle works request completed
Jorge A.
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Found unit witrh inoperable water valve , I installed new valve and customer will put back the refrigeartor into their position after they redue their flooring."
Francisco J.
WASHER WHIRLPOOL WTW6600SW2 need to order parts for this washer transmission is good ordering the suspensions and the plate is on service bench as s.pcustomer is requesting an AM appointment he will pay for the balance when we finish the job .; ordrng 1 WPW10286241 (washplate) and 1 W10820048 (suspension)
Victor B.
REFRIGERATOR WHIRLPOOL GD22DFXFB00 door chute assembly broken repalced test good.
Pablo V.
WASHER MAYTAG MVWP575GW0 install front panel back in place calibrate washer request completed
Enrique M.
REFRIGERATOR FD KITCHENAID KBFS25EVMS00 "Unit have been working fine at time of arrival, customer reported unit stops freezing at times, replaced the compressor...."
Rose K.
DRYER MAYTAG MGDB850YW0 replaced thermo cut off
Ramon H.
DISHWASHER KITCHENAID KDTE254ESS1 had to reset board cx had clogg in drain hose removed tested working good
Larry G.
DISHWASHER MAYTAG MDB7749SBM1 replaced detergent dispenser and tested for correct operations and water leaks. tested ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 installed a new compressor and evaporator and the compressor started but there is not enough freon circulation called tech support spoke to Rick and suggested to order another compressor; ordrng 1 w10507884 (compressor)
Rose K.
WASHER WHIRLPOOL WFW9450WW replavced door hinge
Francis C.
OVEN WHIRLPOOL RBD245PDS12 "found part not longer , just discontinued . found bad control electronic not display ."
Francis C.
DRYER MAYTAG MGD3500FW0 "found lint ligth flashing , instruct custumer need to clean up vent , unit its ok tested fine , custumer refuse paid for me to clean up inside the unit , also i recomend every time they do laundry they have to removed it and cleaning ."
Pablo V.
DRYER WHIRLPOOL MDG8400AWQ dryer need a new timer; ordrng 1 WP33002808 (timer)
Oriale P.
WASHER MAYTAG MVWX655DW1 "found water leaking from fill valve housing, needs new valve housing; schdld next appmnt for 2/6 WED !"
Francis C.
DISHWASHER WHIRLPOOL WDT720PADM1 "found motor leaking water underneath from diverter motor also found very hard water build up, moto pump has to be replaced , floor damaged and cabinet by water leak from unit , i call whirpool and they gave me a rs#772407170., custumer refused repair charging only 109.95."
Edi C.
WASHER MAYTAG MVWC415EW1 Customer complaint not spinning : found bad shox ordering for customer resh 2/7 call wife before coming 323-706-3348; ordrng 1 W10780044 (suspension)
Oriale P.
FREEZER KITCHENAID KRMF706ESS01 "found ice around door seal, applied heat to seal to make better seal so no air can enter, advised cust"
Robert S.
WASHER MAYTAG MVWB765FW2 Pillow case stuck under agitator. Removed the pillow case and tested operation.
Ramon H.
DISHWASHER WHIRLPOOL WDF130PAHW0 cx concerned dishes not drying properly ran diagnoses heater working properly and advised cx on proper use of dishwasher also leveled dishwasher for cx
Jonathan H.
WASHER AMANA NFW7200TW "Arrived and checked pump. Unit pumps out water. Checked the spin speed, and it ramps up normally. Dosnt seem to show any signs of defective controls pump or motor. She stated its been working perfectly for the last 2 months with no issues. Separate issues from before needs suspension gave discount on parts for customer. Ordering parts setting up appt unit needs to be removed from where it's installed. Ordering parts. ; ordrng 2 WP34001292 (damper-sho)s"
Larry G.
OVEN KITCHENAID KEBC278KBL0 66.87..broken inner door glass; ordrng 1 WP4449253 (glass-door)
Larry G.
WASHER WHIRLPOOL WTW8500DC4 replaced lid and reclibrated . tested for correct operation.
Jorge A.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Found unit inopesrable , I made some adjustment on compressor relay now all are working fine all tested out ok."
Pablo V.
DRYER MAYTAG MED3500FW1 dryer need a new control console harness need a helper; ordrng 1 2manedicarias (2man edi carias) and 1 W10918026 (panel-cntl) and 1 W10637538 (harns-wire) and 1 W10875486 (cntrl-elec)
Edi C.
WASHER MAYTAG MVWB835DW4 Customer complaint LF error codes: found hot water not comin in replaced water valve run diagnose test all componenst tested ok to manufactory specifics.; used 1 W11165546 (WATER VALVE) from stock
Jonathan H.
COOKTOP WHIRLPOOL AKT3630E Unit needed element. They gave us wrong tech sheet for it. Took forever to rewrite. All tested fine.
Jonathan H.
WASHER WHIRLPOOL WFW94HEXW1 Needs disp motor and hose won't stay on ordering part setting up next week Thursday. Callback no labor charge. Will pay next visit. ; ordrng 1 WPW10352973 (switch-dis) and 1 WPW10568614 (hose)
Larry G.
OVEN KITCHENAID KSGG700ESS0 replaced blower cooling motor and tested for correct operation.
Pablo V.
WASHER MAYTAG MVWC565FW washer need a new control; ordrng 1 W11116594 (cntrl-elec)
Jaime G.
WASHER MAYTAG MVWX655DW1 INSTALLED THE NEW CONTROL AND WASHER NOW ITS NOT WASHING PROPERLYHAD TO REORDER PARS; ordrng 1 W11035751 (GEAR CASE) and 1 W10902814 (PLATE) and 1 W10752187 (SCREW)
Ramon H.
COOKTOP WHIRLPOOL WCC31430AW02 cx needs inf switch; schdld next appmnt for 2/2 SAT !
Rose K.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 leak in sealed system ordered both evaps and compressor auth# wipq400mpl1; ordrng 1 W11116006 (evap rc) and 1 WPW10608485 (evap freezer) and 1 W11036448 (solenoid) and 1 W10779331 (compressor) and 1 W10913906 (coupler) and 1 2mansealedsystemtech
Francis C.
REFRIGERATOR FD KITCHENAID KRMF706ESS01 "complaing tray wont stay , found broken dispenser tray , just ordering part direct custumer .; ordrng 1 W10909034ds (tray-drip)"
Jaime G.
RANGE WHIRLPOOL WFG745H0FS had to reoder parts got parts not for a gas range dont understand; ordrng 1 W10833885 (sensor) and 1 W10881753 (cntrl)
Larry G.
WASHER MAYTAG MVWC565FW1 no fualt codes..ren recalibration and check individual componets through manual test cycle. washer tested ok
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 "bad thermostat, not coming back till is too hot replaced thermostat,; used 1 WPW10583800 (THERMOSTAT) from stock"
Ramon H.
COOKTOP KITCHENAID KGCC506RWW07 REPLACED BEZEL CX HAPPY
Enrique M.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Replaced the evaporator fan motor, customer reported it was making noise but Icould not fine any...."
Raymond J.
REFRIGERATOR KITCHENAID KUWR204ESB00 "found wine celler vibrating tighgten screws and adjusted level legs, noise stops and all test good"
Francisco J.
RANGE AMANA AGR5330BAS3 do not use the stove the lines are broken the customer lifted the top i talked to them and this is not covered under warrranty because its a consumer fault .spoke to techline
Raymond J.
DISHWASHER KITCHENAID KDTM354ESS1 "replaced rack adjuster o top dishwasher, all test good.workorder #swpm1x1pkz-1claim #14673180; (created new UIS, deleted prior attachment to UisID 6126)"
Raymond J.
DISHWASHER WHIRLPOOL KDFE104HWH0 "cust complaint is that dw door seems to be coming open durning cycle. called tech line and was told to look at installation. found that dishwasher had been forced into cabnet and front left lag had been damanged and pullrd under flooring, cust must had flooring removed or leg, to pulled dishwasher out instruct cust to contact installer"
Jonathan H.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ Unit had issue with stuck motor. Opened ice maker and fixed ice maker assembly. All tested fine. ; used 1 4317943 (ICEMAKER) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 adjusted refrigerator door.
Sarkis M.
WASHER WHIRLPOOL WDF520PADM7 ckd working normal
Rose K.
MICROWAVE KITCHENAID KEHC379JSS4 switch brackets are nla informed cust there was nothing we can do
Robert S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Compressor start device stuck in start and cycling on the overload. Refrigerator is cockroach infested customer declined to pay for repair.
Sarkis M.
OVEN WHIRLPOOL KOSE500ESS01 "need thrml-fusr this is kb home 2 yr waranty customer muved in on 06/22/18 installed fuse ckd working ok if i am coming back i dont need dolly i have one; (created new UIS, deleted prior attachment to UisID 18285), ordrng 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 dolly (dolly), used 1 w10545255 (thrml-fuse) from stock"
Ramon H.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 RESET MAIN CONTROL ADVISEDCX THAT DRAIN HOSE IS NOT CONNECTED COREECTLY AND HOT WATER FILL HOSE NEEDS TO BE REPLACED WITH CORRECT FILL HOSE.....RECALIBRTAED TESTED WORKING GOOD
Victor B.
FREEZER WHIRLPOOL WZF34X18DW03 "evap. ice up,not going into defrost replaced by-metal thermistor-and orderd temp. control.; ordrng 1 W11253128 (control box), used 1 WPW10383615 (THERMISTOR) from stock"
Pablo V.
DRYER AMANA NDE2330AYW instruc customer to have an electrician no power on oulet request completed
Pablo V.
DRYER WHIRLPOOL SDG515DAWW replace all parts run test ok request completed
Raymond J.
WASHER WHIRLPOOL WFW9200SQ02 "found faughty pump on front load washer, ccust say she will chk price of new frist"
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 A piece of plastic film was not removed from right refrigerator next to lower door handle. This should have been removed when refrigerator was purchased. the customer will have to remove the plastic film.
Robert S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 compressor kicking out on overload. Replacde the start device compressor now running.
Pablo V.
WASHER MAYTAG MVWC565FW1 washer need a new control board; ordrng 1 W11162438 (control)
Robert S.
WASHER AMANA NTW4516FW3 replaced the short drain hose from pump to main drain hose.
Jaime G.
WASHER WHIRLPOOL CAE2795FQ0 FOUND AND INTERMITENT PROBLEM HAD REPLACED COMPUTR AGAIN
Francisco J.
DRYER AMANA NGD4655EW2 the dryer needs a drum the one n there is damaged and needs to be replaced .customer will call me once the part has arrived .so i can schedule her back .; ordrng 1 DSW10899578 (drum)
Rose K.
DRYER WHIRLPOOL n/a this is a kenmore unit cust must call sears
Pablo V.
DRYER MAYTAG MGDC465HW0 remomve metal zipper fron dum test ok request completed
Jonathan H.
WASHER MAYTAG MVWC565FW1 Needs new control board ordering part sting up Monday. Changed address from office. ; ordrng 1 W11162438 (BOARD)
Edi C.
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 Customer complaint npoisy: found foam caught at blower removed teste no more noise
Jonathan H.
OVEN MAYTAG MGR6600FZ0 Dis board needed ordering spark module and new valve. ; ordrng 1 W11162730 (DSI) and 1 WPW10602001 (valve-gas)
Sarkis M.
COOKTOP WHIRLPOOL KEBS109BSS00 installed igniter ckd working ok
Victor B.
REFRIGERATOR WHIRLPOOL MBF2256KEQ "discharge tube corrored and leaks freon, needs discharge line, compressor and access valve per assurance they'll call cust..with a proposal withing 3 bussness days."
Jaime G.
DISHWASHER WHIRLPOOL KUDE70FXSS5 found dishwashers user interface locked i was able to unlock it and then worked ok
Enrique M.
DISHWASHER KITCHENAID KDTM404ESS3 "Dispenser door wont open, ordering dispenser assy and control board, also ordered console if needed need to call for auto..; ordrng 1 W11114745 (console) and 1 W11087215 (elect control) and 1 W10861000 (dispenser)"
Larry G.
WASHER MAYTAG MVWX655DW0 f8-e1...found cold water turned off. turned on and recalibrated . checked for correct operation.
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "refrig still at lowe's store., evap. gets frost, cooling fine, also filter housing was disconnected"
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS01 cx needs adapter and ice maker; ordrng 1 W10864519 (adapter) and 1 W11294907 (ice maker)
Edi C.
WASHER WHIRLPOOL WFW96HEAU0 "call tech line## 7724061486 per customer she spoke to John a supervisor at whirpool requesting to call tech line which i did , customer did not want me to order parts ."
Robert S.
WASHER MAYTAG WFW72HEDW0 When washer ends the cycle the start button will blink at times. called the techline was advised to order user interface.; ordrng 1 WPW10750475 (panel-cntl)
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 Unit had issue with the control and shifter issues. Connection was bad fixed harness and ran thru diagnostic. No issues all tested fine.
Edi C.
DRYER WHIRLPOOL WGT4027HW0 unit 206 bad timer ordering part for customer; ordrng 1 W10854240 (timer)
Pablo V.
DRYER WHIRLPOOL WED7990FW0 install filter housing test ok request cpompleted
Sarkis M.
DISHWASHER KITCHENAID KUDS01FLSS3 d/w leaking when draing bec air breder brokne going under sing instr cust to call plabing
Raymond J.
REFRIGERATOR KITCHENAID KBSD602ESS01 "replaced faughty icemaker, all test good"
Ramon H.
LAUNDRY CENTER WHIRLPOOL WTW7500GC2 cx education cx concerned not enough water in tub advised cx on how to use washe going forward
Ramon H.
COOKTOP JENN-AIR JED3430WF00 replaced cooktop and switch
Jaime G.
COOKTOP WHIRLPOOL WFE320M0ES1 installed 2 elements then unit worked ok
Francis C.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 cx hd ice build up in fz comparment remove all ice and made sure was draining properly tested unit and is getting cold with no more drain issue
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Freezing in the refrigerator section, ordering main control board, air diffuser and thermistors.; ordrng 1 W11035841 (elec control) and 1 W11164593 (air diffuser) and 2 W10316760 (thermistors)s"
Jaime G.
RANGE WHIRLPOOL WFG510S0AS1 INSTALLED THE NEW REGULATOR THEN OVEN WORKED OK
Francis C.
RANGE WHIRLPOOL WFG320M0BS3 found that pipe and gas vavle have leak please order all parts listed and rs for next wed feb. 6; ordrng 1 W10512763 (pipe-mnfld) and 1 W10512963 (tubing-gas) and 1 WP3368921 (screw-torx)
Ramon H.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 reset main control board tested working good....
Francis C.
COOKTOP WHIRLPOOL W5CG3625XS00 cx had leak from range found that mainfold and vavle has leak cx is cover for dl1 and need to pay for parts only when we come back authorization # wijqu00dl1mfrref # 7723992443; ordrng 1 W10467734 (manifold)
Francisco J.
RANGE-GAS KITCHENAID KGRS505XSS05 tighten the valves 2 of them were not tight enough so customers so customer is damging the valves with stripped knobs .told customer we cant cover one of the new valves with a new valve because she is damaging them she said she will call whirlpool so im calling them to get it noted .ref#7724058487
Francisco J.
FREEZER WHIRLPOOL KRMF706ESS01 ref#kimocilep1 got an authorization from kitchenaidinstalled the board to the fridge and it kicked on chargin customer for the labor sine he got an authorization for the parts .just charged customer for labor .he also signed waiver to move fridge.customer denied paying for the visit because the first tech did not charge him so he asked why i was charging him .called claims and they said we would disregard the since i had charged him for the labor atleast .
Enrique M.
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Freezing in the refrigerator compartment, ordering air diffuser, temperature sensor and main pcb; ordrng 1 WPW10184634 (elect control) and 1 WP2188820 (thermistor) and 1 W10775715 (diffuser) and 1 WP2221296 (air baffle)"
Jaime G.
OVEN KITCHENAID KOCE507ESS06 PER CUSTOMER MICROWAVE WORKS INTERMITENLY I NEED A SECOND OPINION
Sarkis M.
DISHWASHER WHIRLPOOL WDF320PADW2 installed motor pump ckd working ok
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "Due to lights flickering in refrigeartor side , ned to norder some parts, LED lights and boards. all under 24 months warranty.; ordrng 1 WPW10200659 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 10 W10908166 (module)s"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Unit had a frozen resv assembly water frozen. Checked the inlet the valve is fine water line fine. Told customer to thaw out unit for a few hours and unit will be working like normal no further issues.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs main control and led and display psp main control and display per jermey; ordrng 1 W10804160 (cntrl elect) and 1 W11205082 (module) and 1 W10894103 (display) and 1 WPW10675033 (main control)
Robert S.
WASHER MAYTAG MVWC565FW0 replaced lid switch washer will not spin properly needs gearcase hub and agitator estimate for further work declined
Pablo V.
WASHER/DRYER COM WHIRLPOOL LTG5243DQC replace springs nuts run test ok reqwuest completed
Pablo V.
WASHER WHIRLPOOL MHW4200BW1 instruc customer to use laundry bag request completed
Jonathan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 W10316760- thermistor WPW10235503 board Ui board Unit needs multiple parts customer is out of warranty. Explained that it needed multiple parts and that whirlpool might be able to give policy adjustment for the parts. If they do and their willing to pay for labor it will be if not they paid via cc today for service visit and they will get new unit.
Oriale P.
WASHER MAYTAG MVWX655DW1 "ran test with water, unable to find any leaks. washer did off balance error, recalibrated unit working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "freezer door handle h; ordrng 1 W10827046 (handle,door (ss))"
Edi C.
WASHER WHIRLPOOL WTW5000DW0 Customer complaint not washing: found bad wash plate replaced it run diagnose tesst all components tested ok to manufactory specifics.; used 1 W10752283 (WASHPLATE) from stock
Oriale P.
WASHER WHIRLPOOL WFW9200SQ02 "replaced broken door hinge, working ok"
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Checked the washer found error code f9 e1. replaced the drain pump and tested washer operation
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 installed the drain pump checked the hoses to the gargbage disposal everything checked out okay
Chris Z.
WASHER MAYTAG MVWB835DW0 replaced board... advised cx that the unit is not in suitible conditions ( being outside with out cannopie ) ... if call comes back the repair will not be covered
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS Unit needed the board. They sent part to customer. Left old part with customer. Tested unit no further issues. W11120155 board
Jorge A.
REFRIGERATOR KITCHENAID KRSF505EWH00 "I got policy Adjustmet # kiokz00epl1.. Due to ice in the evaporator freezer side, I just installed new Bymetal assy, previous tech already installed before new main board. all tested out ok... Need to refund money to customer for 110.00 . .."
Jeremy G.
DISHWASHER WHIRLPOOL WDF520PADM7 "units not draining ,isolated unit from plumbing and unit drains, called owner made them aware its a plumbing problem, made customer aware it might be a service charge"
Rose K.
DISHWASHER MAYTAG MDB8969SDH3 cust needs to clean the inside of dw and use jet dry
Rose K.
COOKTOP WHIRLPOOL WFC150M0EB3 bunners not getting hot enough; ordrng 2 W11255551 (bunner)s and 2 W11255552 (bunner)s and 2 WP3148953 (switch-inf)s and 2 WP3149404 (switch-inf)s
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 "not defrosting again, heater not getting hot enought; -replaced heater and heater hardness."
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 need to order parts to repair..; ordrng 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Larry G.
WASHER MAYTAG MVWX655DW0 replaced motor and recalibrated. tested for correct operation through automatic test cycle.washer working ok.
Jaime G.
WASHER WHIRLPOOL WFW94HEXW2 found an error code for the latch assembly as faulty had it erased and gave customer the estimateshe will think about it
Larry G.
OVEN WHIRLPOOL WOS72EC7HV01 screen going blank and customer has to reset breaker to get screen to come back on. breakers are not tripped when they reset them.; ordrng 1 W11261165 (main control) and 1 ovendolly (oven dolly)
Oriale P.
DRYER MAYTAG MGDB765FW0 "replaced broken door strike & made adjustment to door, ran test with load working ok."
Robert S.
WASHER MAYTAG MVWC565FW1 checked the washer all functions normal. No error codes present tested fill agitate and spin.
Edi C.
LAUNDRY CENTER WHIRLPOOL WTW4850HW found water syphoning drain too low fix it washer ok.
Chris Z.
WASHER WHIRLPOOL CAE2745FQ0 replaced leaky water valve and now unit doesnt week
Ramon H.
DISHWASHER WHIRLPOOL WDF510PAYSA replaced new drain pump tested working good
Francis C.
WASHER MAYTAG MVWX655DW1 cx had a nolock issue replace both latch and cntrl-elec and ran test unit work good
Francis C.
RANGE HOOD WHIRLPOOL KXW8748YSS0 cx said he was having same issue found switch and housing to be defective advise cx that we need to order parts and come bace on 6th of feb cx will pay for parts only 111.48 when job is complete; ordrng 1 WPW10370649 (hous-cntrl) and 1 W11193832 (swtch) and 1 W11214479 (swtch slide) and 1 W10853393 (swtch-rckr)
Francis C.
REFRIGERATOR JENN-AIR JFX2897DRM02 cx hade ice build up in back of ff comparment replace mfter tested unit unit works goodotor evap tray and augor motor
Chris Z.
DRYER WHIRLPOOL WTW5000DW1 tightened up all the gas connections and tested for leaks and found none
Raymond J.
WASHER WHIRLPOOL WTW4955HW1 "found f7e5 code reading shifter faught, repaced actuator, all test good"
Victor B.
DISHWASHER KITCHENAID KDTM354EBS3 "handle was loose ,tightened handle."
Larry G.
DRYER MAYTAG MGDB765FW0 replaced broken door switch. tested for correct operation.; used 1 WP3406107 (SWITCH-DOR) from stock
Rose K.
WASHER WHIRLPOOL WTW7300W0 replaced gearcase stater and roter
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 evap. ice up-ordered parts for defrost.; ordrng 1 W11174836 (main board) and 1 W10911770 (thermal fuse.) and 1 W11214887 (display)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Not defrosting, replaced the evaporator wire harness, defrost thermistor, user interface and main control board..."
Victor B.
REFRIGERATOR KITCHENAID KRSC503EBS00 thermistor at fresh foor and fresh food evap. was open replaced both now is fine.
Francisco J.
OVEN WHIRLPOOL WFG320M0BB2 the ignitor is not flowing because there is no neutral coming to it the neutral is coming down from the board it is stopping at the gas valve ordering valve .; ordrng 1 WP98014893 (valve-gas)
Jaime G.
RANGE-GAS JENN-AIR JGS900CDF found burners sparking but igniting ordered partsper customer be back on 02/04/19 wont be home before; ordrng 1 WP7505P339-60 (burner) and 1 74007735 (burner) and 1 WP74007749 (cap) and 1 WP8284669 (cap) and 1 74011741 (holder) and 1 WP7527P086-60 and 8 WP7101P639-60 (screw)s and 1 WP7527P087-60 (holder) and 1 WP7527P061-60 (holder)
Jaime G.
MICROWAVE IKEA IBMS1455DS00 installed all new parts listed microwave ok
Edi C.
WASHER WHIRLPOOL WFW9550WW00 Customer complaint not working door gets lock: run diagnose test found error code for main control board no longer available .
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 Replaced motor and tested unit no further issues with repai all tested ok motor turned on
Jonathan H.
DISHWASHER WHIRLPOOL WDF130PAHW0 Replaced sump tested motor no further issues unit fills washes and drains like normal.
Francisco J.
WASHER WHIRLPOOL WGT4027EW1 the washer is not leaking water while im present spoke to tenant they said it only leaked once.
Jaime G.
REFRIGERATOR WHIRLPOOL ED2KVEXVL01 found fridge to be normal i just noticed a small tiny leak thorugh the recess
Oriale P.
WASHER WHIRLPOOL WTW7040DW0 tech helper
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Due to a leak in tubing dispenser need to order boths water valve.; schdld next appmnt for 2/7 THU !
Ramon H.
WASHER WHIRLPOOL WTW7040DW0 replaCED GEAR CASING AND ROTOR TESTED WORKING GOOD
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Due to a leak in tubing dispenser need to order boths water valve.; schdld next appmnt for 2/7 THU !
Oriale P.
DRYER WHIRLPOOL WGD8500DW4 "removed sock from inside blower wheel causing noise isssue, ran test working ok."
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Found not cooling and check all components are working fine sounds like compressor is not pumping as should be, need to order seled system problems. cust.does not wants to be repaired unit is too new and they just going to move into the house wants replacement."
Sarkis M.
DISHWASHER WHIRLPOOL WDF330PAHW1 manifold brokne orderd; ordrng 1 WPW10340683 (manifold)
Francisco J.
DISHWASHER MAYTAG MDB4949SDZ0 need to order the drain pump to complete this call..customer wants to schedule this day and he wants 1-5pm; ordrng 1 WPW10348269 (drain pump)
Oriale P.
DRYER WHIRLPOOL WGD4800XQ4 "replaced bad drum roller, used spare part #349241T ran test working ok."
Larry G.
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced refer thermistor and fan assembly. verified refer compartment fan coming on.
Ramon H.
REFRIGERATOR KITCHENAID KBFC42FTS00 replaced wire harness tested working good
Jorge A.
REFRIGERATOR JENN-AIR JS42PPDBDA Unit is not cooling compressor and motor fan are working need to order parts for sealed system. In order to do complete job the evaporator and condenser are not available. cust. will call whirlpool to proceed further step. i just collected
Pablo V.
DISHWASHER WHIRLPOOL WDF330PAHW2 dis washer need a new drain hose; ordrng 1 8269144A (drain hose)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 the refrigerator housing is not assemblying properly also frost in the back ordeing harness .; ordrng 1 W11162042 (housing) and 1 W10911770 (harness)
Jaime G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 installed new doors and order the whirlpool logo; ordrng 1 WPW10393265DS (logo ds)
Larry G.
WASHER WHIRLPOOL WFW70HEBW1 f7-e9.. found open windings on stator.; ordrng 1 W10870752 (stator) and 1 W11253212 (bolt)
Rose K.
OVEN WHIRLPOOL WFG550S0HZ0 bottom of oven is warped ordered new bottom; ordrng 1 WP3195097 (bottm-oven)
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Customer complaint about dent in left door refrigeartor, copy the dent is just smallest dent and hard to see but it is there dent is there took it PICS.; ordrng 1 13107888WQ (dor-fip wh)"
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Not cooling in the refrigerator compartment, removed frost from around fan motor and cleared the drain, adjusted freezere door."
Jaime G.
WASHER MAYTAG MVWC416FW1 agitator came off screw with piece was intact put it back together and secured it
Robert S.
OVEN WHIRLPOOL WGG555S0BS03 inner shft on knob stripped will mail knob to customer; ordrng 1 WPW10506367ds (knob)
Chris Z.
DRYER WHIRLPOOL WGD9200SQ vent was kinked unkinked vent and advised cx on time dry cycle.
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit inoperable , I adjusted control board and panel bottoms for correct op.all tested out ok."
Oriale P.
DRYER MAYTAG MGDX655DW2 "replaced gas valve for gas smell cust says, ran test working ok. no smell"
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Freezing in the ref section, doors were replaced but found not sealing correctly, adjusted door gasketser, replaced diffuser that tech EM ordered, per female she's very unhappy with this fridge cause to many to many problems."
Robert S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 adjusted the door all working properly
Robert S.
WASHER MAYTAG MVWC565FW1 adjusted the cam assembly spin operation is normal now.
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 cx has physical damage due to delivery per cx ...no problem at this time cx taking back to lowes
Sarkis M.
OVEN KITCHENAID KEBS109BSS00 installed fuse-thrml ckd working ok; used 1 WPW10545255 (fuse-thrm) from stock
Chris Z.
RANGE WHIRLPOOL WEE510S0FS2 leveled unit and adjusted drawer
Jaime G.
DRYER WHIRLPOOL CGM2745FQ0 manager was not able to be there on time please schedule for 01/30/19; ordrng 1 WP3406107 (switch)
Victor B.
REFRIGERATOR WHIRLPOOL ED5VHEXVB01 josh ordered i picked up from marcon at south gate-bat thermostat it was coming back when it was to hot already-replaced test good.; used 1 WP2198202 (thermostat) from stock
Pablo V.
WASHER WHIRLPOOL WFW7590FW0 clear error codes clean pump run test ok request completed
Jaime G.
WASHER MAYTAG MVWC565FW1 found washer flashing at rinse ordered parts; ordrng 1 W11162438 (cntrl) and 1 W10913953 (actuator)
Rose K.
LAUNDRY CENTER MAYTAG MVWB955FW1 replaced main control and ui board
Larry G.
WASHER WHIRLPOOL WTW8040DW4 f3-e2..f8-e1..... bad thermistor on inlet valve; ordrng 1 W11220230 (valve inlet) and 2 WPW10687506 (leveling leg)s
Jaime G.
WASHER WHIRLPOOL WTW4815EW1 found washer flasing at rinse. had it lifted and disconnected and cleaned the actuator sensor reseted user interface and washer worked ok
Sarkis M.
OVEN WHIRLPOOL MEW9530FZ02 adj panle ckd ok
Pablo V.
WASHER WHIRLPOOL WTW4616FW2 clear error codes calibrate unit run test ok request completed