Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 3245 customer reviews

Map of Trabuco Canyon, CA

Claudia




Review of Paradise Appliance Service


Map of Compton, CA

great service




Review of Paradise Appliance Service


Map of Costa Mesa, CA

Great service




Review of Paradise Appliance Service

Friendly and fast


Map of Rolling Hills Estates, CA

Great Service but comes with a Lecture




Review of Paradise Appliance Service

Paradise was great in coordinating service and communicating status. Service was fine, but being lectured by technician was awkward and not necessary.


Map of Los Angeles, CA

This experience was GREAT compared to 11/19




Review of Paradise Appliance Service

Paolo was very knowable...very efficient...cleaned up after himself & had a calm demeanor even though I was very Irritated at the beginning of our appointment I really had to be quite forceful w/company management to get this quick appt Company needs to have a “when-customer-is-irate-due-company-screw-up” plan for customer service team who are maning the phones. There needs to be a fast track system for when paradise messes up . Phone team would not do a direct re-schedule w/me even though the 11/19 screw up was their fault They made me go through all sorts of hoops, Including, but not limited to, re-scheduling through AIG ...And even then they said nobody could come that day I had to wait two or three days So I was very pushy & irate until I got management on the phone


Map of Los Angeles, CA

Great repair experience




Review of Paradise Appliance Service


Map of Los Angeles, CA

Bad Product made worse by excuses from Paradise Appliance




Review of Paradise Appliance Service

Cannot even describe how throughly disgusted we are with this place, from NEVER answering their phones to the number of “repairs” that never solved the problems.


Map of Huntington Beach, CA

My Service Tech was great.




Review of Paradise Appliance Service


Map of Lomita, CA

Dishwasher issue




Review of Paradise Appliance Service


Map of Los Angeles, CA

Edi the repairman was terrific!




Review of Paradise Appliance Service


Great service, very competent repairman!




Review of Paradise Appliance Service


Incomplete service




Review of Paradise Appliance Service

My overall experience was not satisfactory. Your company Service Tech Doug Scott did not complete the problem discussed. Only thing he completed was remove Demo Mode from Screen, Message from screen indicated FBEO cooling fan speed set too low was discussed. Doug said this fan gets dirty and will go out, I will type in override so you do not get message, that did not happen, He did not attempt to offer or change out the fan. When he left the glass screen went dark and I phoned him on his cell and he told me what to do to get the clock back. I thought the oven would work since I was hosting for my large family. Message regarding cooling fan kept appearing, NO OVEN. I WANT MY SERVICE CHARGE OF $109.99 CREDITED BACK TO MY VISA CARD. THANKSGIVING WAS RUINED FOR ME. DOUG COMMENTED YOU GET THE PART AND I WILL INSTALL IT FOR FREE. IS THIS YOUR NORMAL MODE OF CONDUCTING BUSINESS WITH CUSTOMERS? I AM CONTACTING YOUR ACCOUNTING DEPT. TO DISCUSS REMOVING THIS CHARGE. ALYCE LEONHARDT


Great service




Review of Paradise Appliance Service

Quick and polite


Gwendolyn




Review of Paradise Appliance Service

Professional and friendly service men.


10 rating out 10




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Fast and good


Great service




Review of Paradise Appliance Service

Great service and an awesome guy. Highly recommend!


No repair was needed




Review of Paradise Appliance Service


Ann




Review of Paradise Appliance Service

Great service. Very polite dispatchers. Extremely knowledgeable tech “Doug”.


Great!




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service

Doug was great. He was super communicative and helpful. Thank you!


Great Service




Review of Paradise Appliance Service


Great technician




Review of Paradise Appliance Service


Excellent.




Review of Paradise Appliance Service

Very professional and knowledgeable.


Refrigerator Repair




Review of Paradise Appliance Service

Service was done quickly and efficiently. Technician was polite and knowledgeable.


Excellent Service




Review of Paradise Appliance Service


Les




Review of Paradise Appliance Service

After being late and not having the right parts he had to come back the next day to repair it. The only thing he did right was giving me a discount which was totally deserved! I waited 4 hours then got a call 30 min after the time frame and he came and then said he didn’t have the right parts! So I waited for nothing! Basically wasted half a day for nothing!


Great service




Review of Paradise Appliance Service


Thanks Chris!




Review of Paradise Appliance Service

Chris was one time, did what he said he would do and was professional. Thank you!


good job well done




Review of Paradise Appliance Service


Fixed the dishwasher!!




Review of Paradise Appliance Service

Awesome.


Very good Service




Review of Paradise Appliance Service

Happy with the service done


A few things...




Review of Paradise Appliance Service

He came on time, was polite and informative. I have no issue with him. However...he told me that the part I need was a compressor - a compressor "kit" and that KitchenAid no longer made them. But I went online and found that there were kits - but not thru KitchenAid. They appeared to be made by Embraco - who made the original. This is your policy but it cost me around $100 bucks and it would have been nice if you got the parts without KitchenAid's endorsement. Lastly - it appeared the compressor wasn't working, but the process of elimination could have found a problem elsewhere - the electronics for instance was failing to signal some device further down the chain.


Great Service and Explanation of Everything




Review of Paradise Appliance Service

Treated me like a VIP, explained it was not broken and why water was in the dishwasher and options for soap to help with the smell. Great guy!


Your Amazing Employee




Review of Paradise Appliance Service

John, the tech we had, was the most polite, knowledgeable person. He was personable and asked if there was any other questions we had or if there was any other appliance that we needed looked at while he was there. Our kitchen appliances are all from IKEA and the experience with them was perfect and above expectations. So it makes sense that they would partner with a company like you - congratulations


Whirpool Washing Machine repair




Review of Paradise Appliance Service

Knowledgeable and professional service


Excellent Service




Review of Paradise Appliance Service

Doug from Paradise Appliance was the best. He found and fixed the problem with our new dishwasher quickly. He is extremely nice and very professional. We are 100% satisfied with the service.


Great Service




Review of Paradise Appliance Service

Great service call. Knowledgable. Fast. Easy to work with.


Great Service, Outrageous Price




Review of Paradise Appliance Service

The service was fine but I never received a reply when I asked what was the basis for the $220 labor charge. The repairman was there less than 40 minutes.


Great service provided




Review of Paradise Appliance Service

Ramon was very nice and helped with our issue. It's unfortunate that Home Depot installers would deliver a washer and leave the shipping bolts on the machine.


Nancy




Review of Paradise Appliance Service

He is very professional And knowledgeable. You are lucky to have him as an employee


Great service




Review of Paradise Appliance Service

Completed the work in excellent timing.


Fixed my problem




Review of Paradise Appliance Service


Good service




Review of Paradise Appliance Service


Very efficient and courteous service




Review of Paradise Appliance Service


Refrigerator Warranty Repair




Review of Paradise Appliance Service

Courteous and prompt service.


Great service. They kept me on the loop of everything




Review of Paradise Appliance Service


Excellent serviceman!!!!!!Service tech was clean, courteous and on time. Also had a great personality, and put my refrigerator back perfectly.




Review of Paradise Appliance Service

Unfortunately, he has to come back because the icemaker wasn't just sick.......it was dead. He will be coming again with a new one


Friendly and professional service technician




Review of Paradise Appliance Service

Paradise called day before to confirm service call. Received call next day from Mr Martinez 2 hours before scheduled time. Another customer canceled and was available to come earlier. He arrived on time 30 minutes later. Found and corrected the problem 45 minutes later. It was amazing that he had the part in the his truck and was able to complete the service call that day in an hour. Mr Martinez was on time, friendly and professional. This is the second great experience with Paradise.


Very professional, fast, and knowledgeable




Review of Paradise Appliance Service

Very professional, courteous, was able to diagnose quickly


Great service and excellent service tech, Robert! Thank you!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The technician was very polite and did a great job.


Doug was very professional and informative.




Review of Paradise Appliance Service

So glad that Doug was assigned to our service call!


dishwasher checked




Review of Paradise Appliance Service


Fantastic Service!




Review of Paradise Appliance Service

He did a fantastic job fixing our refrigerator. His service was above and beyond. He saw multiple problems and he took the time to fix every issue the refrigerator had. I will rate him 100% satisfactory. Wish all technicians were like him. The previous technician didn't bother to do a thorough examination. Which is why we had to call again to get our fridge service. Thank you once again. Please let his superiors know he's a fantastic technician.


Rose does an excellent job repairing appliances




Review of Paradise Appliance Service

We have had Rose come to our house several times to fix our dishwasher. She is so competent that we ask for her by name.


Perfect Service




Review of Paradise Appliance Service

Preston did an excellent job diagnosing and remedying the solenoid problem with our washer.


Courteous and professional.




Review of Paradise Appliance Service

Very happy with the service and the very reasonable repair cost. I highly recommend Doug Scott!


punctusl...was professiional and completed the job timely




Review of Paradise Appliance Service

same as review / title


Great service




Review of Paradise Appliance Service

Good experience


5 Minute Service Call - $109.95




Review of Paradise Appliance Service

Jonathan Hitchman arrived, I explained problem he put Business Card on inside of dryer door & told me I had a "Dryer Vent" problem, then charged $109.95 Expensive Service Call and dryer still did not operate properly.


great job




Review of Paradise Appliance Service

quick and well and well done


Best service I’ve ever received




Review of Paradise Appliance Service

Ramon was great. He very informative and shared many useful tips.


On-time Performance --Outstanding!!!




Review of Paradise Appliance Service

Larry did an outstanding job repairing my stove. There was a hiccup in the beginning but Larry called and told me how he would resolve the situation. I appreciate honesty, but ”on-time” technicians who are knowledgeable and personable are hard to find. I thank the folks and Jenn-air and Paradise for a job well done!!! Armanfo


Very professional, very helpful




Review of Paradise Appliance Service

Technician was very courteous, clear, and helpful. He explained what went wrong and didn't make a mess or anything. He answered questions and helped us out.


Great service




Review of Paradise Appliance Service

Fast service


Great customer service




Review of Paradise Appliance Service

On time and called prior to arrival. Great customer service and explained in detail on what needs to be done and answered all questions. Very polite.


Owner




Review of Paradise Appliance Service

Very bad service.


Rachel




Review of Paradise Appliance Service


ENRIQUE IS THE MASTER REPAIRMAN !!!




Review of Paradise Appliance Service

ENRIQUE IS THE MASTER REPAIRMAN !!!


ENRIQUE IS THE MASTER REPAIRMAN !!!




Review of Paradise Appliance Service

ENRIQUE IS THE MASTER REPAIRMAN !!!


microwave




Review of Paradise Appliance Service


Excellent customer service - Highly skilled.




Review of Paradise Appliance Service

I am extremely happy with how Frances solves our appliance issues. He was fast, had great knowledge and was extremely courteous.


Bad service (time to get parts and install take 4days unbelievable) I am very upset and unhappy




Review of Paradise Appliance Service

Service tech. Is ok


Charles Caulfield




Review of Paradise Appliance Service


Quick service




Review of Paradise Appliance Service

Service was fast


Gas company came and it’s working fine. Said the problem is the dryer.




Review of Paradise Appliance Service

After the guy came I called the gas company and got an appointment way in the middle of the month so had to wait for them to come. They checked everything and the gas part is working properly. The problem is the dryer not the gas as the worker said.


Great, friendly service!




Review of Paradise Appliance Service

Knowledgeable, friendly and no fuss service.


Acceptable.




Review of Paradise Appliance Service

Working better now.


Johnny is excellent




Review of Paradise Appliance Service

Johnny is a great asset to the organization, excellent Technician. The only issue was that the office didn't call to make or confirm the appointment which caused me to scramble to get home to get the refrigerator fixed. The price was great because it was warranty work. I have no basis to judge pricing.


Eddie was very helpful, thanks again!




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Chris was great.


Excellent service




Review of Paradise Appliance Service

Got here on time. Efficient. Did his job and left.


Great Service, On Time




Review of Paradise Appliance Service

Nice guy. He came on time to fix my fridge. Good service Overall. I am still under warranty so I am not sure about the pricing.


Rose Kolstad is very knowledge on her job.




Review of Paradise Appliance Service

Rose Kolstad is 2nd repair person and she is very knowledge on her job. Find out the problem soon and repaired the range. also she explained the problem and gave some tips on how to use this range. She handled the repair job is much better, compare the the 1st guy came and he can't find out the problem, but insisted said he fixed. I think your Co should ask the 1st guy to learn more from Rose. I'm satisfy rose service.


Great service and experience with the repairman




Review of Paradise Appliance Service


Experienced Technician, great service




Review of Paradise Appliance Service


fast service




Review of Paradise Appliance Service


Rafael




Review of Paradise Appliance Service

Excellent service


The Way it Should Be




Review of Paradise Appliance Service

Great communication, timely response, perfect repair. Thanks!


Very polite & pointual




Review of Paradise Appliance Service

Jumped right in to trouble shoot


Great service




Review of Paradise Appliance Service

Enrique was very nice and courteous. He was able to give me advice but was not able to correct the problem which was a high pitched sound. Unfortunately, it wasn't making the sound during the appointment.


Good Service




Review of Paradise Appliance Service

Enrique did great job fixing my freezer. It seems to be working fine now. However, there a small burn in my kichen rug possibly due to hot appliance used. I can't be positive but it was not there previously. Thank you, Paradise. Terri


Great




Review of Paradise Appliance Service

I think he did a great job helping with my broken dishwasher dish rack. Thanks!


Outstanding




Review of Paradise Appliance Service


Daryl




Review of Paradise Appliance Service

Great service


Mary




Review of Paradise Appliance Service

I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.


Great tech very knowledgeable n very thorough




Review of Paradise Appliance Service

Glad to meet John (tech) very nice n pleasant to talk to. Very professional


Awesome service!!




Review of Paradise Appliance Service

Doug was amazing- he was on time, fixed our dishwasher quickly and was super clean!


Fast service....




Review of Paradise Appliance Service


Jim Santa Ana




Review of Paradise Appliance Service

I wasn't here to meet him. He said it wasyrhe washer that is leaking & it's the pipe behind it. I told him the water leak was soapy. He couldn't explain why. I'm monitoring it & the area is dry so it's not the pipe behind the washer.


Very nice and courteous service




Review of Paradise Appliance Service

On time good follow up


Manager




Review of Paradise Appliance Service

Very very good service


Great Service, courteous




Review of Paradise Appliance Service


great job




Review of Paradise Appliance Service

he was quick in finding out my problem and the fix!


On time and great service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Fabulous work and very professional Will call again!


Ramon is great!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Very good service. Our repair man was fast and curtious. I just wish it hadn’t taken four days fir the first appointment.




Review of Paradise Appliance Service


Francis - Great Service and Customer Service




Review of Paradise Appliance Service

Francis was great, but the delay of the scheduled service call was not reasonable for running a business.


microwave repair




Review of Paradise Appliance Service

Very nice and helpful. I asked for the repair person to bring some parts on their truck so I wouldn't have to take off work again for another visit. But they didn't and so I am not fixing but instead buying a new microwave. What a waste of time and money.


Not favored technician




Review of Paradise Appliance Service

I had specifically asked for a different technician as my first experience with Victor had been so bad! They sent him again anyway!!


Great Service




Review of Paradise Appliance Service

I needed a part and it came earlier than expected and Raymond was proactive in getting it to me!


The gentleman that came and helped me was very nice and your great service took the time to check everything and I haven't had a chance to start it ba




Review of Paradise Appliance Service

Great service the service guy that helped me was great


Ray




Review of Paradise Appliance Service

Great. Very polite. And respectfull person, his service, was super great. An informative


Top Notch




Review of Paradise Appliance Service

Reliable. Kind. Hardworking.


Very great service




Review of Paradise Appliance Service


Efficient and Fast




Review of Paradise Appliance Service


Awesome Job!




Review of Paradise Appliance Service

John & Dennis were excellent diagnosed and fixed correctly. my 1 year old refrigerator and is now working Great! Thank You!!


Phenomenal technician!




Review of Paradise Appliance Service

Jonny went above and beyond. He was friendly and attentive. He looked the part and put on shoe covers the moment he came in. I would recommend Paradise to anyone who asks.


Albert




Review of Paradise Appliance Service


Victor is The BEST!




Review of Paradise Appliance Service

Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.


Kitchen-aid




Review of Paradise Appliance Service

Super experience


Feedback for Service provided




Review of Paradise Appliance Service

Doug was very polite and fast to identify the issue and fix it for us within no time. He gave us helpful tips for the future as well.


Great job on the fridge and dishwasher




Review of Paradise Appliance Service


Chris did a great job, was very polite, very profession and would like him back again.




Review of Paradise Appliance Service

At the end everything turned out great! Chris did a great job, a true professional, very polite and and a great personality. He went above and beyond the normal course of the repair.


Good Service/Technicn however found nothing




Review of Paradise Appliance Service

Problem not found.


Great and professional services




Review of Paradise Appliance Service

Will definitely recommend Paradise services to anybody who need to fix their appliances


Fixed my problem




Review of Paradise Appliance Service

Lots of visits, one missed appointment, but got my problem solved and technician was friendly.


very efficient and pleasant




Review of Paradise Appliance Service


Great work




Review of Paradise Appliance Service


Superb Service.




Review of Paradise Appliance Service

Very satisfied. Professional, honest, skilled.


Unbeatable Service




Review of Paradise Appliance Service

Wow what great help! They fixed my range no mess quickly and with a smile


Excellent service




Review of Paradise Appliance Service

Your service rep was very professional and prompt


Great service




Review of Paradise Appliance Service

Very good


Heidi McCollough




Review of Paradise Appliance Service


Judy (Judy.lynn@sbcglibal.net)




Review of Paradise Appliance Service

The service was fantastic! Courteous, professional, on time and very efficient! They fixed our problem and exceeded our expectations! We will use your service if needed in the future and will recommend you with the highest praise. Thank you !


Great Service




Review of Paradise Appliance Service

She appears to have known the equipment.


Top Notch




Review of Paradise Appliance Service

Ray was very helpful and had a great attitude. Got the job done!


Good response time, punctual.




Review of Paradise Appliance Service


Mr




Review of Paradise Appliance Service


Don




Review of Paradise Appliance Service

Great Service


Good intentions but problem not resolved




Review of Paradise Appliance Service

The service person was very pleasant and professional. She was the second person to attempt to fix the problem and she did the same thing that the first service person did. Within 24-48 hours in both cases the problem recurred. It appears that both service people addressed the symptom but failed to find the underlying problem that is causing the gasket failure for which we summoned their help.


Service was great but the tech was a “grump”




Review of Paradise Appliance Service

Everything went really well and the repairs were completed in a timely manner.


Very Well Done




Review of Paradise Appliance Service


Excellant service




Review of Paradise Appliance Service

Doug was great. Very polite and knowledgeable.


Complete satisfaction with service




Review of Paradise Appliance Service

Problem was solved and repaired. The Service Rep Preston was the best, explained everything and completed the repair on time.


Great technician!




Review of Paradise Appliance Service


Great, freindly and fast service.




Review of Paradise Appliance Service


Excellent technician




Review of Paradise Appliance Service

Really professional...very kind and knowledgeable. This was a multi step process but felt comfortable the entire time. Perfect 10 for Francisco


Service on washer




Review of Paradise Appliance Service

Doug found the problem right away and ordered parts same day


Mr




Review of Paradise Appliance Service

Great service. He fixed my washer right the first time


Owner




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Courtesy and professional to my wife


Michelle




Review of Paradise Appliance Service


Service




Review of Paradise Appliance Service

Very good and very reliable.


They know what they are doing




Review of Paradise Appliance Service

I had these guys come out to look at my Whirlpool washer and a days with everything being a computer is sensor. To pin point problems becomes harder and harder. They explained the list of thing ask me questions. Then after checking the machine they told me one the fix it or Two they just did nothing and major part needed to be replaced. There honesty was good they told me they'll be out for the next couple hours. If I was to run a load and figure out any issues to contact him and let him know. after I did it came back within a week and replaced it and it's been working fine ever since


Bill




Review of Paradise Appliance Service


edi was professional and a pleasure




Review of Paradise Appliance Service

the labor charge was too high


GOOD SERVICE




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Great


Great service!




Review of Paradise Appliance Service

It w a s great


Warranty Work




Review of Paradise Appliance Service

Sarkis did a great job and the refrigerator is still working at this time. Thanks.


service tech




Review of Paradise Appliance Service

Very professional, polite, knowledgeable and respectable.


Great Service




Review of Paradise Appliance Service

Jonathon was knowledgeable, professional and courteous.


Whirlpool French Door Frig Repair - Great Service!




Review of Paradise Appliance Service

Service person was prompt and thorough. Nice it's like brand new!


Awesome job!




Review of Paradise Appliance Service

Doug was great! very courteous and knowledgeable.


Laundry timer




Review of Paradise Appliance Service

Great service, technician and price


Excellent experience




Review of Paradise Appliance Service


ice formation on the freezer light.




Review of Paradise Appliance Service

This is the second time the ice formed near the freezer light since I bought the refrigerator,This is the only problem I had. It was fixed promptly and he was very kind. I appreciate it.


The technician was great!




Review of Paradise Appliance Service

Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.


gtreaty




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

i've been very happy w/ the service of paradise appliance. they let me know the day before a 2 hr window and call about 20 minutes before they show up. They have always been on time, polite and professional


Supper nice and honest person to deal with.




Review of Paradise Appliance Service

Met Ramon and talked to him only for a short time. However, he explained the problem and gave us his opinion and was honest enough to tell us we were better off getting a replacement stove rather than repairing the 15 year old one.


still not working!




Review of Paradise Appliance Service

very nice service men but my fridge still isn't fixed. I've paid hundreds of dollars and it's still not working . I'm not sure why they can't figure it out. Theyve been out here three times and still the same problem!


Excellent Service




Review of Paradise Appliance Service

Doug was a complete professional. I really appreciated the kind and friendly service.


Great Service




Review of Paradise Appliance Service

Pablo was great, he knows his stuff! And he was on time and thorough. Frank


very nice




Review of Paradise Appliance Service

problem fixed and very nice polite friendly person!


Excellent




Review of Paradise Appliance Service


Great service - Bad automated system




Review of Paradise Appliance Service

Took so many reschedulings finally get a correct appointment time. Problem could have easily been resolved if an automated system wasn’t handling the calls. Please have humans handle the phones. The technician that handled the service was very professional and did the repair quick!


great service




Review of Paradise Appliance Service


Knowledgable technician




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


The tech was awesome. Was here on time and went above and beyond to quickly fix the problem




Review of Paradise Appliance Service


Professional




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Chris was great and very helpful. Thank you very much.


Great service!




Review of Paradise Appliance Service

Our technician was very friendly and diligent. He solved our perplexing problem with great care and an even greater positive attitude !


Lilianna




Review of Paradise Appliance Service

Great service


We appreciated the friendly tech who came to our residence,and knew how to do her job with efficiency and ease.Thanks.




Review of Paradise Appliance Service


Great Service!




Review of Paradise Appliance Service

The technician was a very nice and polite guy and well experienced.


Helpful




Review of Paradise Appliance Service

He made the effort to get the parts which were not available.


LD




Review of Paradise Appliance Service

Good


Lebouf




Review of Paradise Appliance Service

Ed was on time and very knowlegable. He fixed the problem quickly and showed me some things about my washer I didn’t know. He gave me samples of washer cleaner and wipes and I really appreciated his help! A great employee!


warranty service




Review of Paradise Appliance Service


Service Report




Review of Paradise Appliance Service

The service was successful


Great service




Review of Paradise Appliance Service

Prompt appt time.


Diane




Review of Paradise Appliance Service

On hold long time when called in, otherwise excellent service. Reaoaur person veryoronptcouteous and competent.


Awful




Review of Paradise Appliance Service

My washer stopped working mid cycle and leaked water all over. They came out fixed the leak, which cost almost $400. After a few loads, my washer stopped working again. The leak was corrected but my washer still wasn’t working. They came out again free of charge but then told me the pump was broken and it would cost another $300-$400 fix it. Even though it had only been two weeks since the initial repair. I’m so disappointed!


very pleased




Review of Paradise Appliance Service

Efficient. knowledgeable, helpful, and friendly service.


Bad feeling




Review of Paradise Appliance Service

Service was not good. Bad attitude and not kind.


Good Service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service


Not happy




Review of Paradise Appliance Service

Very negative experience. Forced to pay service fee that I never agreed to, in spite of no work being done.


Great service




Review of Paradise Appliance Service


Grear service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Diane




Review of Paradise Appliance Service

Courteous, prompt service.


Albert




Review of Paradise Appliance Service

Oriole Preston was wonderful and very polite.


Prompt and Great Service with Resolution




Review of Paradise Appliance Service

Victor was prompt, courteous and friendly. He was able to successfully able to trouble shoot and resolve the problem with our refrigerator. By far, the most painless service call I've ever had.


Excellent service




Review of Paradise Appliance Service

I was kept well informed of my appointment and my technician, Enrique, was great.


Dishwasher




Review of Paradise Appliance Service


Efficient, friendly service




Review of Paradise Appliance Service

Arrived on time, very friendly, took time to discuss the problem and solution for my Kitchenaid refrigerator.


Great Service, amazing technicuan




Review of Paradise Appliance Service


Very satisfied




Review of Paradise Appliance Service

I used Paradise Appliance Service through Kitchen Aid customer service. I appreciated the confirmation phone call and the "window" phone call. Edi was friendly, professional and very helpful. Thank you.


5 star




Review of Paradise Appliance Service

Ramon was very diligent in trying to find a leak that we've been seeing on and off for a couple of months. We appreciated his efforts. Very personable.


New Maytag not functioning




Review of Paradise Appliance Service

Preston was knowledgeable enough to look at all the factors; i.e. the install of a new water heater flushed sediment into the new wash machine valve, creating a malfunction of the computer inside the machine. THANK YOU, Preston.


Great service! Awesome price!




Review of Paradise Appliance Service


Good




Review of Paradise Appliance Service


Top Service




Review of Paradise Appliance Service

Very prompt at time promised and knows the products and how to repair them by obtaining original manufacturers parts. Gets right to work-explains the needed repair and what is needed to be replaced with price quotes for labor and parts.


Great Service and an amazing person!




Review of Paradise Appliance Service

Very best experience and extremely happy with the entire process


Great Service




Review of Paradise Appliance Service


Maria




Review of Paradise Appliance Service

Fast and great service


GREAT SERVICE. KNEW WHAT THE PROBLEM WAS




Review of Paradise Appliance Service


Chris Zepeda




Review of Paradise Appliance Service

Chris is a wonderful technician. Very knowlegable and well mannered.


Great Service




Review of Paradise Appliance Service

Very professional and handled repair took his time to explain what he was going to do and did it.


Was excellent




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Great service thankyou


Great Service




Review of Paradise Appliance Service


Nice, clean cut, respectful young man working for you!!




Review of Paradise Appliance Service

Look above!!!!!!


Great 👍 Service




Review of Paradise Appliance Service

Keep up the great work


Excellent




Review of Paradise Appliance Service


Dan




Review of Paradise Appliance Service

Good service from Pablo


Good service!




Review of Paradise Appliance Service


Pleasant, knowledgeable, efficient serviceman




Review of Paradise Appliance Service


Burner fix




Review of Paradise Appliance Service

Larry was nothing but excellent. The issues were that the wrong part number was transcribed over the phone and the wrong part number was ordered based on the wrong burner being listed as broken in the record. This caused an extra visit and week delay in fixing the oven.


Good service




Review of Paradise Appliance Service

Everything went well.


Customer




Review of Paradise Appliance Service

Very knowledgeable. On-time as promised. Will use the company for future repairs or maintenance.


Great service man




Review of Paradise Appliance Service

He fix my refrigerator without any issues only forgot to reprogram the refrigerator computer panel


Great service




Review of Paradise Appliance Service

Francisco’s customer service was amazing. His follow up to make sure my refrigerator was working properly was top notch.


Persistent Effort




Review of Paradise Appliance Service

We were convinced our refrigerator was possessed! It seemed to have a mind of its own but with the efforts of Jonathon and Paradise we have a working unit again.


Great service !!




Review of Paradise Appliance Service

Will surely recommend to family & friends.


Robert S.

Robert S.

WASHER MAYTAG MVWB835DW4 Washer is not leaking the customers drain is backing up and she will need a plkumber to correct the drain problem.

Near Graystone Ave, Norwalk, CA 90650
Edi C.

Edi C.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Customer complaint frezzing : found bad touch screen board replaced part run diagnose test all components tested ok to manufactory specifics.

Near Crescent Park W, Los Angeles, CA 90094
Victor B.

Victor B.

ICE MACHINE KITCHENAID KUID508ESS1 "when i came back ice container was full and machine working, per male nothing to do to it, i agree nothing to do."

Near Rue Grand Ducal, Newport Beach, CA 92660
Jonathan H.

Jonathan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 unit needed wheel replaced and tested no furtehr issues unit working now door opens and closes racks working fine no falling dishes all tested ok

Near Ovation Ln, Aliso Viejo, CA 92656
Robert S.

Robert S.

DRYER WHIRLPOOL WGD5800BW0 Flexible vent behind the dryer is smashed and there is no air flow to the outdoors. Heavy lint build up in the dryer needs to be cleaned.

Near S Van Ness Ave, Inglewood, CA 90303
Robert S.

Robert S.

REFRIGERATOR MAYTAG MRT118FFFE01 Refrigerator still freezing in the rc area. Replaced the evaporator thermistor refrigerator thermistor and the control box. Removed ice build up at suction and capillary tubes.

Near S Avalon Blvd, Los Angeles, CA 90061
Victor B.

Victor B.

LAUNDRY CENTER MAYTAG MVWB865GW0 "call back, repalced lid put under scode."

Near Bartlett St, Garden Grove, CA 92845
Chris Z.

Chris Z.

DISHWASHER KITCHENAID KDTE704DSS0 unit just needs new UI due to burnt LEDs; ordrng 1 WPW10537425 (panel-cntl)

Near Columbus Ct, Fountain Valley, CA 92708
Oriale P.

Oriale P.

OVEN WHIRLPOOL WFG540H0ES1 "replaced bad gas regulator with fluid inside casuing issue, ran test working ok."

Near Busby Dr, Whittier, CA 90604
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 fridge is working now uncxlogged drain and cleaned frost from freezer also applied silicone and liner

Near W 27th St, Los Angeles, CA 90018
Chris Z.

Chris Z.

WASHER WHIRLPOOL WTW4800BQ0 actuator motor wasnt sensing the speed and also was not moving the shifter possision.

Near Marina Pacifica Dr N, Long Beach, CA 90803
Robert S.

Robert S.

RANGE MAYTAG MGT8720DS06 Broiler burner not igniting right front burner valve frozen. Adjusted broiler ignitor odering surface burner parts.; ordrng 1 WPW10206288 (valve-brnr) and 1 W10638851 (holder-orf) and 1 W10638865 (holder-orf) and 1 W10638882 (holder-orf) and 1 WPW10406878 (burnr-head) and 1 WPW10406797 (burnr-head) and 1 W11208293 (igniter) and 1 WP4159193 (screw) and 4 WP3368921 (screw-torx)s

Near 160th St, Redondo Beach, CA 90278
Chris Z.

Chris Z.

RANGE KITCHENAID KSGB900ESS0 temp units were switched from farrenhite to celceius so cx was confusedwhy she couldnt enter 400 degrrees

Near Columbus Ct, Fountain Valley, CA 92708
Jonathan H.

Jonathan H.

MICROWAVE KITCHENAID KOCE507ESS05 "unit needed mag and fan assembly called in for autho for repairs AUTHO- kneay00xpl1replaced and tested unit, unit heats up normal all tested ok"

Near Greenbrier Dr, Huntington Beach, CA 92648
Chris Z.

Chris Z.

WASHER WHIRLPOOL WGT4027HW0 found the cold water valve filter to be clogged so i removed filter and unclogged it and now unit can recieve cold water

Near 65th Pl, Long Beach, CA 90803
Oriale P.

Oriale P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "replaced broken adjuster kit for broken wheels on top rack, tested working ok cust has purchased unit from costco 2 yr warranty"

Near Mart Dr, La Mirada, CA 90638
Jonathan H.

Jonathan H.

WASHER MAYTAG MVWB835DW4 "replaced valve defective from factory and no water comming in., fixed issue tested unit no further issues; used 1 W11165546 (WATER VALVE) from stock"

Near E Foxhollow Dr, Anaheim, CA 92808
Oriale P.

Oriale P.

VENT HOOD KITCHENAID KVIB606DSS1 "replaced fan blower assy causing noise on high speed, tested working ok. auth#knbcm00nl2"

Near Inwood Ln, La Palma, CA 90623
Edi C.

Edi C.

WASHER WHIRLPOOL WFW5620HW0 Customer complaint noisy not spinning : run diagnose test found error codef0e5 out of balance load show customer with load machine spin and drain

Near Westlawn Ave, Los Angeles, CA 90066
Francisco J.

Francisco J.

REFRIGERATOR WHIRLPOOL WRT348FMES00 called techline and they had already worked on this unit they advised to close the returns 50 percent i did that wilth aluminum tape .

Near E 50th St, Los Angeles, CA 90011
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL CHW9160GW0 replaced parts tested unit reset controls no more f21 use policy adjustment

Near Bristol St, Costa Mesa, CA 92626
Raymond J.

Raymond J.

OVEN IKEA IBS300DS00 "replaced panel, all test good"

Near Marina City Dr, Marina del Rey, CA 90292
Chris Z.

Chris Z.

DISHWASHER KITCHENAID KDTE334GBS0 cx complaint was poor dying so i went ahead and adjusted rinsaid level to 4 from 1 so unit releases more inside and creates better drying inviorments

Near W Ocean Blvd, Long Beach, CA 90802
Chris Z.

Chris Z.

OVEN KITCHENAID KOSE500EBS04 unit just needed futher calibration and now unit temps are accurate

Near W Ocean Blvd, Long Beach, CA 90802
Victor B.

Victor B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "left freezer top corner gasket was a little open, warmed up test good"

Near S Hayward St, Anaheim, CA 92804
Chris Z.

Chris Z.

WASHER WHIRLPOOL LSE7806ACE unitspart are NLA ( 206505 ) unable to continue with repair

Near St John Rd, Seal Beach, CA 90740
Jonathan H.

Jonathan H.

WASHER WHIRLPOOL MVWB965HW customer ended up getting newwasher closing out call.

Near Linda Isle, Newport Beach, CA 92660
Raymond J.

Raymond J.

REFRIGERATOR KITCHENAID KRFF507ESS01 can not get ice maker to turn on; ordrng 1 W11294907 (icemaker)

Near Glencoe Ave, Los Angeles, CA 90291
Chris Z.

Chris Z.

DISHWASHER WHIRLPOOL WDT720PADM2 quoted 219.95 needs new main cntrl; ordrng 1 W10854231 (cntrl-elec) and 1 W10815487 (panel-cntl)

Near Pine Ave, Long Beach, CA 90813
Pablo V.

Pablo V.

DRYER WHIRLPOOL WHD3090GW0 reeplace control board run test working ok request completed

Near S Grand Ave, Los Angeles, CA 90015
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 CX POSSIBLY LEAVING DOOR OPEN ADVISED CX TO DEFROST SHOULD WORK BAck to normal

Near Stonehaven Ct, La Mirada, CA 90638
Edi C.

Edi C.

DISHWASHER KITCHENAID KDTM354DSS5 got autho for parrts only customer calling for full autho wont pay for labor or paarts was told scode covering all; rqstng P&A on 1 W10712394 (adjuster)

Near Alverstone Ave, Los Angeles, CA 90045
Francisco J.

Francisco J.

WASHER/DRYER COM MAYTAG MLG22PRAWW0 there is a part in research that we may need pablo was with me ..W10733698 spoke to debbie and she says we do not work on this unit called jeremy and explained situtation gave cx the number office so they can call if they have question

Near S Santa Fe Ave, Los Angeles, CA 90021
Pablo V.

Pablo V.

WASHER/DRYER COM MAYTAG MLG22PRAWW0 part is under research

Near S Santa Fe Ave, Los Angeles, CA 90021
Rose K.

Rose K.

RANGE JENN-AIR JGS8860BDP wrong part in box reordered orfice holder for rfbunner; ordrng 1 WP7527P004-60 (holder-orf)

Near E Abbeyfield St, Long Beach, CA 90815
Ramon H.

Ramon H.

WASHER MAYTAG MVWB765FW2 CX NEEDS GEARCASE; ordrng 1 W11260238 (ROTOR) and 1 W10868473 (gearcase) and 1 W11195971 (STATOR)

Near Myra Ave, Los Alamitos, CA 90720
Oriale P.

Oriale P.

REFRIGERATOR KITCHENAID KSSC48QTS00 "fridge not cooling, compressor not runing needs main cntrl board; ordrng 1 W10789107 (cntrl-elec)"

Near Lesterford Ave, Downey, CA 90240
Raymond J.

Raymond J.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 repaired dishwasher that was leaking due to low front legs all teest good

Near W 83rd Pl, Los Angeles, CA 90045
Sarkis M.

Sarkis M.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 freezer door not cloaing praprly adj ckd working ok

Near El Camino Real, Irvine, CA 92602
Edi C.

Edi C.

REFRIGERATOR WHIRLPOOL WZF34X16DW04 found clog drain clear it all components tested ok to manufactory specifics.

Near W 59th Pl, Los Angeles, CA 90043
Chris Z.

Chris Z.

REFRIGERATOR KITCHENAID KBRO36FMX00 unable to replicate noise but i was able to replace filter for cx and also i checked condenser for dust but its fairly cleann still advvised cx to call back after she records the noise for us

Near E Ocean Blvd, Long Beach, CA 90803
Victor B.

Victor B.

WASHER WHIRLPOOL CAE2745FQ0 "button , loose, board broken and screwes strip-replaced all test good."

Near Garden Grove Blvd, Garden Grove, CA 92841
Chris Z.

Chris Z.

WASHER MAYTAG MVWB765FW2 MNB0G00APL1 needs new agitator; ordrng 1 W11161960 (agitator)

Near E Ocean Blvd, Long Beach, CA 90802
Robert S.

Robert S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the freezer door slide rails.

Near E 81st St, Los Angeles, CA 90001
Ramon H.

Ramon H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 cx temp needed to be adjusted also advised cx that laving any food in front of air path could cause freezing.............THIS IS NOT THE SAME ISSUE AS LAST TIME

Near Vanguard Ave, Garden Grove, CA 92845
Raymond J.

Raymond J.

OVEN WHIRLPOOL WFG320M0BS0 found faughty ign. tech ord part; ordrng 1 W10918546 (igntr-oven)

Near Verdi St, Los Angeles, CA 90066
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Due to frosted in evaporator side , need to order parts.. some parts are s-code. customer will payme 109.95, diagnostic fee, and need to get authorization from whirlpool for repair when i vcome back to repair.; ordrng 1 WPW10277799 (harns-wire) and 1 W11380560 (control-s-code) and 1 W10878992 (cntrl-elec-s code)"

Near Regato, Rancho Santa Margarita, CA 92688
Oriale P.

Oriale P.

WASHER WHIRLPOOL CGT9100GQ0 "found cust using to much laudry detergent causing no spin issue. aslo cust has water softner, this can cause over suds, advised cust to use alot less, ran test working ok."

Near Santa Gertrudes Ave, Whittier, CA 90604
Jorge A.

Jorge A.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "7726484478.. Called Techline, I need to order uI baord for not making ice.; ordrng 1 W10759802 (cntrl-elec)"

Near Sausalito St, Laguna Hills, CA 92653
Sarkis M.

Sarkis M.

RANGE WHIRLPOOL WFG525S0HS1 unit ckd working normal

Near Las Palmas, Irvine, CA 92602
Robert S.

Robert S.

WASHER MAYTAG MHW8630HC0 Dispenser assembly did not come with the float or sensor. Will order sensor but cannot order float.; ordrng 1 W11316376 (sensor) and 1 part/research (part/research)

Near Camber Ln, El Segundo, CA 90245
Victor B.

Victor B.

WASHER WHIRLPOOL WFW75HEFW0 "door lock locked-replaced lock test good. auth#wn52000al2, divided installed by customer."

Near Shawnee Rd, Westminster, CA 92683
Victor B.

Victor B.

WASHER MAYTAG MVWB835DW0 "drain very long explained to male to fix it, also has pennies ask him to remove then brfore start the wash"

Near Huckleberry Rd, Santa Ana, CA 92706
Rose K.

Rose K.

FREEZER KITCHENAID KRMF606ESS01 replaced freezer evap fan motor

Near E Daggett St, Long Beach, CA 90815
Jorge A.

Jorge A.

DRYER WHIRLPOOL WGD560LHW0 Due to noisy in dryer i made adjustment in cabinet housing in the Dryer for proper fucntion and noisy.

Near Cabot Rd, Laguna Niguel, CA 92677
Rose K.

Rose K.

WASHER MAYTAG MVWB835DW1 reordered console wrong part in the box; ordrng 1 W10861510 (console)

Near Foster Rd, Los Alamitos, CA 90720
Jorge A.

Jorge A.

DRYER WHIRLPOOL WGD560LHW0 "Due to nopisy , I made adjsutment inthe cabinet of the Dryer after that adjustment all tested out ok."

Near Cabot Rd, Laguna Niguel, CA 92677
Edi C.

Edi C.

WASHER WHIRLPOOL WFW75HEFW0 Customer complaint noisy: found bad bearing ordering part for customer autho#wnetbnexl2; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor) and 1 W10870751 (stator) and 1 1twomen (1 two men)

Near Nebraska Ave, Los Angeles, CA 90025
Jorge A.

Jorge A.

WASHER WHIRLPOOL WFW560CHW0 "Due to close is not align,mented, I did adjusted for proper fucntion and closing all tested out ok"

Near Cabot Rd, Laguna Niguel, CA 92677
Ramon H.

Ramon H.

WASHER WHIRLPOOL MVWB835DW0 CX HAS COMMUNACATION ERROR CODE NEEDS MAIN AND CONSOLE S-CODE PARTS PER JERMEY; ordrng 1 W10861510 (console) and 1 W11100602 (MAIN CONTROL)

Near Antonio Ave, Cerritos, CA 90703
Edi C.

Edi C.