Local Reviews
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Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the user interface operation normal at this time.
Oriale P.
REFRIGERATOR KITCHENAID KRFF305ESS "water filter light not turning on to let cust know to change, replaced main cntrl board per tech line."
Chris Z.
WASHER MAYTAG MVWC200XW3 quote: 354.14needs new suspension; ordrng 1 W10780048 (suspension)
Robert S.
WASHER WHIRLPOOL WTW4850HW1 Checked the washer all functions are normal and no error codes present. Customer to use bulky sheets for max water level and H.E. detergent.
Sarkis M.
OVEN WHIRLPOOL WFC150MOEB3 oven wworks with 220 volt outlet has110 volt inst customer to call elevticianto fix power outlet
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 ice and .water dispenser not working no water availble instruct customer to call plambing
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Door not sealing agin in the same spot and the door is sprung ordering a door; ordrng 2 WP487576 (washer)s and 1 WP2183852 (shim) and 1 LW10599404 (dor-fip)
Sarkis M.
OVEN WHIRLPOOL WFG525S0HS1 installed hings ckd working ok
Ramon H.
REFRIGERATOR KITCHENAID KFIS29PBMS02 cx had gap in fresh food gasket formed gasket sealing tight no further issues.......THIS IS A DIFFERANT ISSUE THEN LAST TIME
Ramon H.
DRYER WHIRLPOOL WGD4850HW0 door catch clip was coming off causing door not to stay closed all the time....unistalled and tighten clip down securely tested several times working good
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 broken f.f. switch.; ordrng 1 W11396033 (switch)
Sarkis M.
DRYER WHIRLPOOL WGD4950HW0 unit is vibrating adj blower housing ckd working ok
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 broken f.f. switch.; ordrng 1 W11396033 (switch)
Sarkis M.
WASHER WHIRLPOOL WTW4955HW1 noisy shakung when spinnind recalibtate and balance the legs unit ckd ok
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the freezer door and rails.
Robert S.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced the evaporator fan motor assembly.
Victor B.
WASHER WHIRLPOOL MAV9600EWW witch not working all the time -replaced test good
Jaime G.
LAUNDRY CENTER WHIRLPOOL MLG22PRAWW nstalled the new motor control
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIV00 "Due to not cooling, door handle lose, intermittent diespenser function, in order to fix need to order few parts, mother board, heater,byymetal, dispenser cover, handle, damper. customer is un happy due to just bought the refrigerator 2 weeks ago wants replacement."
Larry G.
M/W OTR WHIRLPOOL WMH31017HS-3 replaced main control. unit starting and heating ok.
Larry G.
WASHER MAYTAG MVWC565FW1 leaking oil and belt making noise.; ordrng 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
Victor B.
DISHWASHER KITCHENAID KUDS30IXWH7 wheels at top rack comes off ordered; ordrng 1 W10712394 (adjuster)
Chris Z.
MICROWAVE WHIRLPOOL WMH53520CS quoted 285.82needs new switches ; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)
Jorge A.
WASHER MAYTAG MVWB835DW0 "Due to no power , i replaced both parts in order to function right. all tested out good"
Jorge A.
REFRIGERATOR KITCHENAID KRFC300ESS03 "Due to noisy when close, i made more adjustment in the screw for proper function."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF560SMYM01 same food is freezing because customer pitting too close tp air vant inst cust to not out close to air vant
Victor B.
LAUNDRY CENTER WHIRLPOOL WTW7000DW0 F6E2-Fault is displayed when communication between the UI and the ACU-replaced main board and console
Oriale P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "found ice maker not scured to holder, resecured & tighten screws, working ok."
Francisco J.
MICROWAVE OTR KITCHENAID KMHS120ESS7 the microwave is worling properly the microwave is heating no problems tested it out the food the customer was placing inaide were too frozen so it took more time for the microwave to heat.
Jaime G.
WASHER WHIRLPOOL CAE2745FQ0 found inner tub off damaged ring and block; ordrng 1 W10738339 (tub) and 1 W11222084 (apdapter) and 1 W11084139 (block)
Jaime G.
WASHER WHIRLPOOL WFW72HEDW0 assisted tech
Pablo V.
WASHER WHIRLPOOL WFW72HEDW0 replace latch hose run test ok request completed
Pablo V.
LAUNDRY CENTER WHIRLPOOL MHW8200FC0 replace bellow run test ok request completed
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 repl trim and handle. all test good
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx link had fallen off unistalled link and screwed in securley properly putting link on correctly
Robert S.
WASHER MAYTAG MVWB835DC4 Drain pump not unning ordering the drain pump. Washer in a tight spot.; ordrng 1 W10876600 (drain pump)
Francisco J.
DISHWASHER KITCHENAID KUDI02FRSS2 customer has an authorization on the service bench request completed used the truck stock..; used 1 8194001 (LINK) from stock
Francis C.
WASHER MAYTAG MHWC7500YW0 Training completed
Robert S.
REFRIGERATOR KITCHENAID KSSS48FMX01 Leak in the sealed system no frost pattern at all.Estimate 3200.58 to reapir. Customer will discuss estimate with spouse.
Victor B.
WASHER MAYTAG MVWB865GW0 lid broken by hinge.on both sides-replaced test good.
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "not defrosting in fresh food ,JV ordered the parts i repalced and defrosted f.f. evap."
Robert S.
WASHER WHIRLPOOL WTW4955HW1 No power to washer at the outlet. tested washer at different outel and all is normal.
Pablo V.
WASHER WHIRLPOOL WFW70HEBW0 replace bellow / gasket test ok request completed
Victor B.
FREEZER KITCHENAID KRFF305ESS00 switch had some ice holdinh close i removed now switch and light works i explaned about opening the freezer door and t might stay opena nd allow air.
Jaime G.
OVEN JENN-AIR JDS1750EP0 found an intermitent problem and it had to do with the electrical in the building
Raymond J.
REFRIGERATOR WHIRLPOOL KBFN402ESS02 tech found tech refer had a cracked bushing that is no longer avil7726288287
Francisco J.
REFRIGERATOR WHIRLPOOL KBFN402ESS02 helped RJ
Larry G.
WASHER WHIRLPOOL WTW8500DC0 "f0-e5,,,f9-e2,,,f0-e3,,,f2-e1----tub stuck to rear of cabinet. removed and checked suspension rods also drain hose kinked where it connects to washer. adjusted hose and recalibrated. ran in manual test cycle for correct operation. unit is working ok."
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx had power lost and eveerything is working fine now
Chris Z.
REFRIGERATOR MAYTAG MFI2569YEM2 sr:7726287986 TJquoted 382.65; ordrng 1 WPW10312695 (electronic control)
Francis C.
REFRIGERATOR KITCHENAID KBSD608ESS01 Training completed
Chris Z.
DRYER MAYTAG MGD6630HW0 repalced glitchy consol and now unit is comlete
Larry G.
COOKTOP WHIRLPOOL JGD8130ADB defective ignitor
Oriale P.
MICROWAVE WHIRLPOOL WML55011HW2 "replaced broken microwave door & panel , tested working ok."
Chris Z.
FREEZER WHIRLPOOL WRT518SZFM00 i removed the corner tab that was pushing gasket away casuing an airleak
Chris Z.
WASHER WHIRLPOOL WDF760SADB1 no heating so i need to replace the main cntrl and or the heater; ordrng 1 W10854220 (cntrl-elec) and 1 W10703867 (heater)
Robert S.
WASHER MAYTAG MVWB835DC2 Error code f6 e2 and f6 e3 ordering board and ui; ordrng 1 W11112658 (control) and 1 W11120178 (console)
Jaime G.
DISHWASHER KITCHENAID KDTE334GPS0 found dishwasher not installed properlyhad it reinstalled
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced broken door assy, ran test recalibrated working ok."
Ramon H.
WASHER WHIRLPOOL WFW72HEDW0 cx needs sator and rotor; ordrng 1 W11253212 (screw) and 1 W10870752 (stator) and 1 WPW10453673 (rotor)
Oriale P.
DRYER MAYTAG MGDB765FW0 "made adjustment to door hinges to stay closed during cycle & removed lint stuck inside blower fan housng inside drye, ran test in diagnmostics working ok."
Ramon H.
DISHWASHER KITCHENAID KDTM704ESS3 cx had bad connection to heater tighten connection and tested working good
Francisco J.
REFRIGERATOR KITCHENAID KBBR206ESS01 i called techline i did not get a reference # because their system was down but they were able to provide with guidance i need to replace the lights o this fridge; ordrng 9 W10908166 (modules)s
Francisco J.
WASHER MAYTAG MHW6000XW2 checked the washer nothing wrong with it the water she is seeing is the water backing up from the drain pipe ..she needs to call a plumber
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Replaced the user interface and performed diagnostic test cycle.
Jaime G.
RANGE WHIRLPOOL KSGG700ESS1 installed all parts listed
Pablo V.
DISHWASHER AMANA ADB1400AGS1 found bad motor; ordrng 1 W10671930 (FEED TUBE ASSEMBLY) and 1 W10888591 (pump) and 1 WPW10340683 (MANIFOLD)
Raymond J.
REFRIGERATOR KITCHENAID KBFS25EWMS2 "replaced faughty ice maker and light bulb, all test good."
Francisco J.
REFRIGERATOR KITCHENAID KBFN506EPA00 did the diagnostics and called techline the freezer door is stuck closed need to come back reference #7726289798the freezer wont open cant diagnose the unit if it dont open ..customer will pay for the diagnostics till we come back ..i spoke to francs about this call customer will call once its defrosted back also when i got here i noticed the dog cage was mising screws i told that to the customer she said another had been here before ..she will call back to reschedule when its defrosted
Oriale P.
WASHER WHIRLPOOL WFW8300SW04 "found bad user interface cntrl panel with broken button, unable to start unit, cust declined est."
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 found bad control board replace new board test ok request completed
Sarkis M.
DOUBLE WALL OVEN KITCHENAID KEMC308KSSO "installed new thermal fix, door latch, blower motor its noisy, door gasket worn out and door hinges are bent, cust aware of . tested unit to 350 degrees."
Chris Z.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 unit is complete after i replaced LEDs ..scoded one part
Pablo V.
WASHER MAYTAG MVWX655DW1 replace motor control shifter and cap run test ok request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 E5 = Ice maker thermist or is bad; ordrng 1 W11294907 (icemaker)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace control board request conpleted
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 replaced door and fitted gasket to cabinet and replaced fan motor blade kit--tested for correct operation.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace control board request completed
Francis C.
WASHER WHIRLPOOL MVWB835DW4 "Complaint not draining , i run a test diagnostic cycle and not code showing up , unit working ok tested fine , i call whirpool and document not isue being found they gave me sr# 7726278488."
Jorge A.
REFRIGERATOR KITCHENAID KFIS29PBMS03 "#7726278135, Due to not cooling , i installed new sensor for proper op. also check frost pattern , called techline found fan motor evap. not working.; used 1 WPW10277799 (HARNESS, WIRE) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 replace control board request completed
Oriale P.
DISHWASHER MAYTAG MDB8989SHZ0 "wash motor not moving,replaced bad sump motor assy & faulty main cntrl board, unit tested & working ok. this is not sam issue as prev service call. differnt problem."
Robert S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Dishwasher full of water and not draining. Found the disposal plug was not knocked out causing a no drain problem. customer will correct disposer plug.
Chris Z.
MICROWAVE OTR MAYTAG MMV4205DS1 needs new door switches and main board; ordrng 1 W10269460 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WPW10686543 (cntrl-elec)
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced latch and tested for correct operation.
Oriale P.
RANGE WHIRLPOOL WFG320M0BS3 "replaced broken gas regulator & gas valve, tested working ok."
Francisco J.
OVEN IKEA IGS426AS2 completed if any problems arise cx can call
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Replaced the ice maker assembly.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 replaced torn gaskets with new ones and i heated it up to remold perfectly to cavity now unit is complete
Ramon H.
OVEN WHIRLPOOL W0S51EC0AW01 cx had celcius set put back on farienhiet tested working good
Ramon H.
RANGE JENN-AIR PRG3610NP cx needs spark module and ignitor; ordrng 1 wp73001323 (module) and 1 wp73001165 (ignitor)
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS2 unable to find any damage test door opening closing ok request completed
Victor B.
LAUNDRY CENTER MAYTAG MVWB865GW0 "F5E2-lid lock will not lockF2E1 UI stuck button, replaced lid lock and console test good., i picked up from warehouse.; used 1 W11135391 (console), and 1 W10810403 (lid lock) from stock"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced main cntrl, user display & wire harness with thermistor, working ok."
Francisco J.
WASHER MAYTAG MVWX655DW1 the washer is working properly now the foot was not leveled .
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 unit had a airleak in seal so i heated it up with heatgun to remold and now unit is sealed perfectly
Chris Z.
DISHWASHER KITCHENAID WDT750SAHZ0 rubber gasket on dispenser door was out of place causing it not to open all the way. so i resat the gakset proprly and now unit is complete
Francisco J.
DRYER WHIRLPOOL WGD5620HW1 dryer was noisy and loud tightened the housing completed ...
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 found little space to work on fridge i need a secon man to lay down the fridge to replace the condenserPLEASE ALLOW TIME 5 COUNTS TOO MANY SERVICES TO THE SAME UNIT; ordrng 1 2men (2 men job)
Francisco J.
RANGE KITCHENAID KEBS277BSS00 there is noises coming from the inside sounds a bit like rattling; ordrng 1 W10794022 (motor) and 1 WPW10260254 (blower wheels) and 1 2ndtech (2ndtech)
Jaime G.
FREEZER KITCHENAID KSSC48QTS02 installed the new defrost thermostat. after removing the frost build up
Rose K.
LAUNDRY CENTER MAYTAG MVWB835DC4 replaced water inlet valve; used 1 W11165546 (WATER VALVE) from stock
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 removed broken bulb from socket and adjust socket. unit ok
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 tighten loose freezer handle. door opening and closing properly.
Jorge A.
REFRIGERATOR WHIRLPOOL JS48PPDUDE01 "Due to not switching from crush to ice cube , i installed new board display UI, For proper fucntion."
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 replaced defuser
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 replaced handle that i 'scratched' all tested fine
Sarkis M.
REFRIGERATOR KITCHENAID KRFF300ESS01 installed refg door ckd ok use crm/sr # 7725363221
Ramon H.
VENT HOOD WHIRLPOOL UMV1160CW6 cx had fan obstruction side of microwave adjusted and tested working properly callede tp autho is umyi4mynl2
Robert S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the fresh food evaporator fan motor and thermistor assembly and main control boiard.
Chris Z.
REFRIGERATOR KITCHENAID KRSF505ESS01 replaced door due to broken wire..
Oriale P.
OVEN - GAS WHIRLPOOL WFG320M0BS3 "reposition spark ignitor to make grounding spark to burner cap, test now working properly."
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "replaced ref door with small dent in middle of door, working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 replaced gasket and added putty to the back of the gasket
Victor B.
FREEZER WHIRLPOOL WRS571CIHB01 "fresh food door at top it bow down, on both door where they join not even there is some scratches in linner, male not happy, i told him if we replace the door, it may not be even where they join he'll go back to store for replacement."
Robert S.
DISHWASHER WHIRLPOOL WDT710PAYM5 Pieces of glass in the pump and sump area. Removed the glass and tetsed operation.
Rose K.
LAUNDRY CENTER MAYTAG MVWX655DW1 reset the main board no error codes
Francisco J.
DISHWASHER KITCHENAID KDTE704DPA0 ordering both rails my pre diagnosis was a miss will be back cutomer is requesting morning ..; ordrng 1 W11259785 (rail) and 1 W11259786 (rail)
Jaime G.
RANGE WHIRLPOOL WEG515S0FS2 found unit acting intermitent order partsPER CUSTOMER PLS. BE BACK 11/07/19; ordrng 1 W11310915 (cntrl) and 1 WPW10107820 (latch)
Chris Z.
WASHER MAYTAG MVWB865GW0 helped install new gearcase and water valve
Ramon H.
WASHER MAYTAG MVWB865GW0 replaced gearcase and water valve recalibrated and tested called tp autho # is mmy7emyrpl2
Jorge A.
DISHWASHER KITCHENAID KDTE104EWH3 "Due to no working , i reset the main board for proper fucntion and also adjusted the position of the motor fo proper op. all tested ou ok"
Oriale P.
DRYER MAYTAG MGDP575GW0 "ran unit thru cycle was unable to verify complaint, air flow & heat cycle are all good, advised cust about dryer sheets possibly blocking moisture sensor & what cycles to use. working ok."
Oriale P.
WASHER WHIRLPOOL MVWP575GW0 "removed push to start button stuck inside washer cntrl panel head, ran test in diagnostic recalibrated, working ok."
Ramon H.
REFRIGERATOR KITCHENAID KRFC302ESS02 cx water dispensor button was stuck took apart and reinstalled tested working good
Ramon H.
DOUBLE OVEN-GAS KITCHENAID KOSE500ESS04 cx was sporadically heating pulled oven out and found themal fuse wire loose re connected and tested several times working good called tp for autho is kmyi5mynl2
Victor B.
DISHWASHER AMANA ADB1400AGW1 pump not pumping replaced pump assembly test good.
Larry G.
WASHER WHIRLPOOL WTW4800BQ0 replaced worn bouncing shocks and tested for correction.
Oriale P.
WASHER MAYTAG MVWB725BW0 "replaced top cover with corrosion from condensation causing rusted chips to fall into wash tank, ran test working ok. advised cust that hot water valve is leaking needs to be replaced. auth#mmqhjmqsl2"
Jorge A.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Due tpo not making ice , I replkaced icemaker for proper fucntion customer paid from before for part and labor."
Rose K.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 found fan hitting shroud adjusted fan blade
Jaime G.
MICROWAVE WHIRLPOOL WMH53521HZ0 installed all parts listed
Victor B.
WASHER WHIRLPOOL MHW6000XW0 "F6E1-COMMUNICATION ERROR BETWEEN CCU AND MCU ,; schdld next appmnt for 11/1 FRI !"
Victor B.
WASHER WHIRLPOOL MHW6000XW0 "F6E1-COMMUNICATION ERROR BETWEEN CCU AND MCU ,; schdld next appmnt for 11/1 FRI !"
Robert S.
WASHER AMANA NTW4516FW2 Error code f5 e1 and lid will not lock in test mode. Replace the lid latch and tested lock operation. Performe a calibration reset.; used 1 W11307244 (LATCH) from stock
Jorge A.
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Due to not making ice, i did reset the main board and start doimg ice, made all the test all went trough now all fan are working."
Robert S.
WASHER WHIRLPOOL WTW8800YC0 Checked the washer found bearings are failing
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS00 "multiple gaskets were ordered replaced the defective ones, no further issues with it customer also wanted filter air flt sent to him ordering and direct shipping; ordrng 2 W10311524DS (fltr air direct ship)s"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 not cooling installed control ckd working ok
Francisco J.
MICROWAVE WHIRLPOOL WML55011HS3 autho# wmyhw00nl2ssthe eject motor makes a grinding sound when it opens; ordrng 1 W11213881 (motor eject) and 1 2ndman (2ndman)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "##3583code, unit had issue with the control setting on temps the vent was staying open and temps at -5 were afftecting all teh food fixed temps and also fixed crisper drawer no further issues"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replaced right rc door and checked for correct operation of door opening and closing.; ordrng 1 W11223753ds (nameplate)
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS00 wire under freezer door broken-ordered; ordrng 1 LW10728959 (dor-fip) and 1 W10355588 (gasket-fip)
Sarkis M.
REFRIGERATOR MAYTAG MFI2570FEZ06 not cooling refgand freezer installed compressor and evap ckd working ok auth#mmpei00nl2
Jonathan H.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 replaced both parts defective valve and broken ice maker tested unit no further issues
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 cx unhappy with normal function of refrigerator doo teste several times and leveled door and refrigerator working normally
Francis C.
REFRIGERATOR WHIRLPOOL WRT111SFDW02 "Complaint leaking water , found drain clooged , just clear up , now unit its , also replaced the fan blade kit fo better cooling performing .; used 1 W10916494 (BLADE-FAN) from stock"
Jorge A.
LAUNDRY CENTER MAYTAG MVWB835DW4 "Due to not washing , no water, I installed new parts in order to fucntion good all tested out ok."
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 replaced main board and control and dispensor motor
Rose K.
DISHWASHER WHIRLPOOL KUDE03FTWHO needs new drain hose with check valve; ordrng 1 WPW10545278 (drain hose)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Due to no ice , i installe new icemaker and also installeed new fittings for brpoken tubing all tested out ok.; used 2 WPW10271540 (FITTING), and 1 WPW10300022 (ICEMAKER) from stock"
Chris Z.
OVEN KITCHENAID KODE500ESS04 replaced main cntrl due to the fact that relays were buzzing when unit would be heating
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW5000DW1 cust showed video of unit going way out of balance ordering suspension setting up asap appt; ordrng 1 W11130362 (suspension)
Larry G.
DRYER MAYTAG MGDC465HW0 replaced rollers kit and tighten loose motor bracket. cycle tested for correct operation and noise level.
Chris Z.
MICROWAVE KITCHENAID KEMS308SSS02 needs new fuse and main board; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10017410 (fuse) and 1 ovendolly
Jaime G.
M/W OVEN COMBO KITCHENAID KEMC308KSS04 found microwve springs ordered parts; ordrng 1 WP4451009 (spring) and 1 WP4452395 (spring)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "UNIT HAS AN ADDITIONAL 1 YEAR WARRNTYarrived and fresh food was cold i opened the evap cover and it was frosted up, i ran test 4 and waited for step 3, compressor turns on, step 4 the cap for freshfood gets hot, freon passes thru for cap in fresh food and frosted the whole evap in a minute or so, then freezer cap got hot in rear. compressor fine, unit needs board and thermister harness. ordering board and ui also the thermister fan kit.; ordrng 1 W10843055 (BOARD) and 1 W10849460 (UI) and 1 W11033168 (HARNESS)"
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 needs the kit to put together pipes dennis is caming also.; ordrng 1 W10913906 (coupler)
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced broken door switch, tested working ok.; ordrd 1 W11307244 (latch)"
Jorge A.
DISHWASHER KITCHENAID KDFE104HWH0 "dUE TO not washing sometimes , i rest the computer and cleaned the drain pump , ran test mode all tested out ok."
Edi C.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Customer complaint leaking and lights flikiring : call tech line ref##7726263152 ordering part for customer will her insurance said multiple repairs on this unit; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10499015 (tube-water) and 1 W10865826 (valve)
Robert S.
DRYER MAYTAG MGD8630HC0 Clogged lint screen. Cleared the screen and checked the temperature at the vent outside unit cycles off at 129f and air flow is low. Customer will need to correct the vent.
Sarkis M.
WALL OVEN KITCHENAID KOCE507ESS04 need more pardt mag and inv board; ordrng 1 W11098747 (magnetron) and 1 W10217711 (inverter)
Jonathan H.
RANGE WHIRLPOOL WFG550S0HZ1 "daughter stated that it takes forever to cook a chiken but on top of that it randomly makes clicking noises and also sometimes has a gas smell, so this would be intermittenly not igniting gas checked servbice pointer from past, opened the manifold holes to allow unit to push all the gas in direct flow to ignite, tried 5x all 5x it ignited on first ignite, then ran it at 350, when its hot it wont reignite on its own, ordering manifold ignitor and regulator; ordrng 1 WPW10602001 (regulator) and 1 WP9758078 (manifold) and 1 WP9758079 (ignitor) and 1 WP8054078 (manifold)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Refrigerator cycled off on thermostat upon arrival. Found refrigerator door sagging. Adjusted the refrigerator door and gasket.
Jonathan H.
STOVE WHIRLPOOL WFG525S0HS1 issue with the burner heads regulator on the knob i adjusted it to allow proper gas flow and unit ignites within 2 clicks everytime now no furtehr sisues if callback order cap kit and orifice assm.
Rose K.
DRYER MAYTAG MGDB835DW4 dryer had a error for inlet thermistor checked thermistor cleared code runs good at this time
Larry G.
DRYER WHIRLPOOL WGD6620HC0 c;esned sensors and checked for correct cycling temperatures and air flow.ran through test cycle for normal operation.. dryer working ok
Pablo V.
REFRIGERATOR WHIRLPOOL MFI2569VEM found chute not working all the times; ordrng 1 WP13005705 (chute)
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS2 "defective microswitch primary door switch bad, replaced no issues; used 1 W10269458 (SWITCH), and 1 W10269460 (SWITCH) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 ordered new ice bin for ship direct; ordrng 1 WPW10347093SD (ice container)
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 "no heat, checked the heater, heater has resistance checked power to heater, pinched wire in teh harness, removed unit traced wire fond broken wire tested again in diagnoistics no furtehr issues all tested ok"
Jonathan H.
RANGE WHIRLPOOL WFG510S0HS1 "unit not igniting fast ebnopugh removed teh bottom base and found ignitor too far away from teh manifold to ignite the gas, removed ignitor and bent ignitor tip to proper placmnt tested unit no fuirtehr isues"
Jorge A.
WASHER MAYTAG MVWB835DW0 "Due to no power , need to order parts , console,main board- parts unde -s-code; ordrng 1 W11100602 (cntrl-elec-scode) and 1 W10861510 (console-s-code)"
Oriale P.
DRYER MAYTAG MGDC465HW0 "realigned door hinges & added grease to door latch to open & close easy, ran test in diagnostics working ok."
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 "U 294 checked blower, no operation motor not rotating i checked the belt, off, reinstalled belt assembly and checked air flow, kinked crushed vent now allowing air flow, unit does heat up ignitor working properly and also the regulator for gas is fine. have someone check out venting"
Pablo V.
WASHER WHIRLPOOL WFW72HEDW0 "found bad control, water valve, switch, latch and hose; ordrng 1 WPW10448876 (switch) and 1 WPW10443885 (latch) and 1 W11031829 (control) and 1 W10599356 (valve) and 1 w11044558 (hose)"
Pablo V.
REFRIGERATOR KITCHENAID KBSD608ESS01 unit need a new module andcontrols; ordrng 9 W10908166 (module)s and 1 W10830288 (control) and 1 WPW10624574 (control)
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 needs new valves; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing)
Pablo V.
DRYER MAYTAG MGDC465HW0 found an bearing ring off track run test ok request completed
Francis C.
OVEN WHIRLPOOL WEG745H0FS0 Training completed
Larry G.
DRYER MAYTAG MGDC465HW0 reposition door catch/strike. checked for correct opening and closing of door. door is working correctly
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed the new ice maker
Victor B.
WASHER MAYTAG MVWC565FW1 "sr#7726267865, per tech support dryer and washer not to be connected at the same receptacle, start button not reponding, repalced main board."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM evap freezing sr#7726263374; ordrng 1 W10807590 (cntrl-elec) and 1 W10633627 (motor-evap) and 1 WPW10389152 (support) and 1 W10837236 (harns-wire)
Edi C.
DRYER WHIRLPOOL WGD5620HW0 Customer complaint taking too long to dry: run diagnose test found clog vent dryer tested ok to manufactory specifics.
Francisco J.
RANGE KITCHENAID KEBS277BSS00 the oven is working properly replaced the blower motor and fan and its working properly ...
Edi C.
REFRIGERATOR WHIRLPOOL WRS965CIAH00 Customer complaint not cooling : run diagnose test found unit stock at deforst reset it re run test refrigerator started cooling :
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 installed compressor and unit contamination clean system ckd working ok
Edi C.
DISHWASHER WHIRLPOOL WDT720PADM3 "wrong part ordered , re order part prefer pm after 1 pm; ordrng 1 W11309335 (pump and motor)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 DEFECTIVE COMPRESSOR ITS GETTING POWER BUT WONT PUMP ORDERING COMPRESSOR AND EVAP.; ordrng 1 WPW10507886 (COMPRESSOR) and 1 W10669254 (EVAP)
Chris Z.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 going to replace gasket and add permagum behind the left door to help it be flush to the right door.; ordrng 1 W10917313 (gasket-dor)
Victor B.
WASHER MAYTAG MVWC300XW1 on test it does everything but with cloths it doesn't wash well-replaced main board.
Edi C.
DRYER WHIRLPOOL WGD4850HW0 Customer complaint noisy and not heat: found radiant sensore open creaitng noises replaced re run test all components tested ok to manufactory specifics.; used 1 WP338906 (SENSOR) from stock
Chris Z.
WASHER MAYTAG MVWB855DC0 unit needed a new gearcase due to loud gear grindingn noises
Edi C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Customer complaint knob not working :runn diagnose test frezzer working knob moving all components tested ok to manufactory specifics.
Rose K.
DRYER MAYTAG MGDB835DW4 replaced top console and main control board
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 error bad ice maker thermistor- repalced test good.
Jaime G.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 nstalled the new compressor and as soon as it was charged started making a lound noise reordered comprssor; ordrng 1 wpw10507886 (cmprssor) and 1 W10913906 (coupler)
Ramon H.
REFRIGERATOR KITCHENAID KBFC42FTS04 cx needed freezer gasket replaced
Victor B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 dispencer door doesn't open-repalced dispencer assembly test good.
Oriale P.
DRYER MAYTAG MGD5630HW0 "removed object stuck inside door latch assy causing door to not close all the way, tested working ok."
Chris Z.
RANGE KITCHENAID KSGB900ESS0 replaced panel that had a bad toutch interface and now the new UI works perfectly
Rose K.
OVEN WHIRLPOOL KSGG700ESS1 needs cooling fan and gas valve; ordrng 1 W10861656 (regulator) and 1 W11107275 (fan-cooling)
Jaime G.
DISHWASHER KITCHENAID KDTE204EPA4 found dishwasher working normal. no error codes stored
Rose K.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 ordered new condensor fan blade and 2 new ff door shims; ordrng 2 WP487576 (washer)s and 1 W11204896 (blade-fan)
Pablo V.
DRYER MAYTAG MGDX655DW1 found bad push start switch install back in place run test ok request completed
Ramon H.
RANGE WHIRLPOOL WFE320M0ES2 cx has stain on right front burner normal wear and tear
Rose K.
WASHER WHIRLPOOL WFW3090JW0 needs new ui board and ccu board; ordrng 1 W11306658 (console) and 1 W11367297 (control) and 1 W11035628 (latch) and 1 W11334214 (timer)
Chris Z.
MICROWAVE WHIRLPOOL WMHA9019HZ1 wrong color was ordered need to return with correct color door; ordrng 1 W11186019 (door/mw)
Ramon H.
REFRIGERATOR KITCHENAID KFIS29PBMS02 replaced freezer dorr working good
Chris Z.
REFRIGERATOR KITCHENAID KBFS25EWMS10 heyma104@mail.chapman.edufound clogg in fz unclogged and now unit is working and cooling proporly
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 defrost heater burned a hole in evaporator coil. replaced the evaporator coil and compressor added dye drier and low side valve.
Oriale P.
DRYER MAYTAG MGD5630HC0 "found f-4 e-3 error , removed lint stuck inside blower wheel causing poor air flow, ran test in diagnostics working ok."
Victor B.
WASHER MAYTAG MVWB835DW0 per customer doesn't alwaays work; schdld next appmnt for 10/31 THU !
Victor B.
WASHER MAYTAG MVWB835DW0 per customer doesn't alwaays work; schdld next appmnt for 10/31 THU !
Victor B.
WASHER MAYTAG MVWB835DW0 per customer doesn't alwaays work; schdld next appmnt for 10/31 THU !
Oriale P.
WASHER MAYTAG MHW5630HC0 "found leak at dispenser, replaced drawer assy ran test no leaks working ok. part was sent to cust by whirlpool.; used 1 w11316600 (dispenser assy drawer) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 spoke to debby regarding these parts im ordering the hoses that go into the filter housing they are cracked and leaking water i also explained to the customer that these houses have 90s at the tips so they tend to crack im fixing this water leak and he personally saw the water leak and where its coming from if any other water leak arise i explained in the future it may be another water line since these tend to crack after time .customer is aware and signing this.; ordrng 1 WP4373559 (fitting) and 1 WPW10279885 (tubing) and 1 WPW10279882 (tubing) and 1 WPW10688359 (permagum)
Jaime G.
WASHER MAYTAG MVWB835DW0 installed the gear case stator rotor
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 cx had power outage cuasing defrot on refer to not cycle properly set on 8 hour defrost
Jonathan H.
DRYER WHIRLPOOL WGTLV27HW1 still making noise we need to have that motor replaced with teh brakt and the blower assembly. will return with parst got double labor for repaisr called trade partner wmxbomxnl2; ordrng 1 w10803218 (brkt) and 1 w11094983 (motr) and 1 wpw10349492 (blower)
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 the bottom pannel was off it wasent sitting on properly...the range is working properly now ..
Larry G.
REFRIGERATOR GLADIATOR GARF30FDGB00 replaced defective thermistor. unit is starting to cool.
Ramon H.
FREEZER KITCHENAID KRMF706ESS01 cx needs freezer door and adapter; ordrng 1 W10864519 (adapter) and 1 W10815695 (freezer door)
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 "due to no lights in refrigeratorsaide, i need to ordere lights and board for proper function, tried with lights but no luck. need to comeback; ordrng 1 W11368839 (led board) and 7 W10908166 (module)s"
Jaime G.
MICROWAVE WHIRLPOOL KMLS311HSS installed parts listed
Oriale P.
MICROWAVE KITCHENAID KEMS378SSS05 "replaced bad turn table motor, rn test working ok. direct ordered turn table coupler cust will install. part was broken.; ordrng 1 dsWPW10776938 (shaft-turn)"
Larry G.
REFRIGERATOR KITCHENAID KFIS25XVMS9 compressor not starting.. replaced start device and tested for correct operation of compressor.unit starting to cool.; used 1 8201786 (START-DEV) from stock
Sarkis M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 dw spray arms not working costco- additional 1 year warranty on costco purchased product installed adjuster ckd ok
Edi C.
DISHWASHER WHIRLPOOL WDF750SAYW3 Customer complaint not drying cleaning taking too long :call tech line found error code 7-1 heater was disable ref##7726268197 calibrate re run test all components tested ok to manufactory specifics.
Edi C.
WASHER AMANA NTW4516FW3 Customer complaint noisy: run diagnose test no error codes found noise coming from water pipes when washer switch from hot and cold water washer tested ok to manufactory specifics.
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 "motor connection not goot so the unit would get the 120 at the harness pins but no operation fixed issue with the connection and motr started immediatly, fixed issue all tested fine ran thru diag and cleared error ocodee all tested ok"
Jorge A.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "dUE TO NOT COOLI G PROPERLY, i INSTALLED NEW PARTS SENSOR, COVER, FAN, CONTROL BOARD FOR PROPER FUCNTION ALSO ADKUSTED THE DOOR FOR PROPER OP."
Pablo V.
WASHER WHIRLPOOL WTW4955HW1 found error code unbalance load clear error code instruc customer abouth loading washer an cycle selection test ok request completed
Larry G.
M/W OTR WHIRLPOOL n/a bad magnetron. gave estimate to customer. he said whirlpool didnt let him know there was additional labor . said he would call into whirlpool. he repair to be done he will have unit brought down
Francis C.
REFRIGERATOR FD WHIRLPOOL WET4027HW0 "Complaing not power , found bad control electronic , replaced now its ok , aslo i recalibrated all component working ok tested fine ."
Oriale P.
WASHER MAYTAG MHW5630HW0 "found f-0 e-2 error for oversuds, cust has water softner system & using too much laudry soap causing error, advised cust to reduce soap, ran test in diagnostics working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "error E5 ice maker thermistor is bad, and fill tube was frozen.; repalced ice maker and fill tube heater test good."
Francis C.
MICROWAVE KITCHENAID KEMS378SSS05 Training completed
Pablo V.
LAUNDRY CENTER MAYTAG MVWB835DW4 found bad water valve replace new valve run test ok request completed
Oriale P.
WASHER MAYTAG MVWX655DW1 "replaced bad gearcase with massive oil leak, ran test in diagnostics, working ok. auth#MMX5QMXXL2; used 1 W10721967 (CAM) from stock"
Jonathan H.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "UNIT INTERMITTENLY LEAKING FROM ICEMAKER AFTER ITS BEEN CYCLED, ORDERING VALVE AND AN ICE MAKER ASSEMBLY REPLACE BOTH AT SAME TIME. WILL RETURN WITH PARTS; ordrng 1 W10408179 (VALVE) and 1 2198597 (ICEMAKER)"
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "Due to rails broken and adjuster also, i installed all these parts in order to fucntion right."
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS03 tightened door handles and also leveled unit so its steady and doors are now alined
Chris Z.
WASHER MAYTAG MVWX655DW1 found a lot of leftover suds and no i advised cx to lessen up on soap usage.. found over suds errorcode as well
Oriale P.
WASHER WHIRLPOOL CET9100GQ0 "found unit with shipping bolts still holding tub assy causing bad shacking issue, removed bolt for cust. unit has out of service error, cust does not have service key to clear error, showed cust how to clear error when they are able to acquire key to return washer to normal operation."
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 ice maker was on and water not connected showed to female i turned off.
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx right side rail was loose causing rack to move forward tighten and tested
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 accedently broke bin when removing door need to ship cx a new bin and shelf.. new door was installed.. after cx receives his new bins unit will be complete; ordrng 1 WPW10316461ds (bin) and 1 WPW10494333 (bin-frame) and 1 W11340148ds
Chris Z.
RANGE KITCHENAID KSGB900ESS3 resevoir has chips or porceline missing when he recived it from delivery direct ship to cx; ordrng 1 W10686408ds (reservoir)
Jonathan H.
RANGE KITCHENAID KDTE334GPS0 UNIT NEEDS RACK ADJUSTERS AND TEH RAILS CODE COVERING PARST AND LABOR; ordrng 4 WPW10546503 (ADJUSTER)s
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 DISHWASHER DRAIN YSTEM WAS CAUSING WATER YO STAY LEFT BEHIND FROM SIPHONING I READJUSTED DRAIN LINE TO ALLOW LOOP TO DRIN BETTER NO FURTHER ISSUES ALL TESTED OK
Victor B.
LAUNDRY CENTER WHIRLPOOL WTW5000DW3 "did a test everytning working fine, per females not happy cause it doesn't get enought water i explined that this new machines doesn't get a lot of water like the old one, customer will go to store for exchange with a diferent machine"
Sarkis M.
FREEZER KITCHENAID KSSS36FMX00 low frion orderd compressoe /evap; ordrng 1 WP2306092 (evaporator) and 1 W10841139 (compressor) and 1 WP2316878 (heater-pan) and 1 W10913906 (coupler)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "UNIT HAD ISSUE WITH THE DOOR NOT CLOSING FREEZER SIDE, MULLION HEATER NOT ON AND CONDENSATION CAUSED FREEZER DOOR TO STICK OPEN AND UNIT WAS FROSTING UP IN FREEZER SIDE, FIXED ISSUE WITH TEH GASKET, HEATED GASET AND PULLED OFF DOOR TO REALIGN THE BRAKETS TO ALLOW UNIT TO CLOSE TO SEAL COLD AIR INSIDE, NO FURTEHR ISSUES"
Ramon H.
WASHER MAYTAG WTW5000DW2 cx water vale was clogged unistalled an cleared out tested several times working good
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 fill tube frozen -ordered water valve; ordrng 1 W11043013 (valve)
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 fill tube frozen -ordered water valve; ordrng 1 W11043013 (valve)
Pablo V.
OVEN KITCHENAID KFDD500ESS02 found temp off by 20* unit need a new control and sensor customer not happy with the parts she is aking if kitchenaid is telling paradise not to fix it; ordrng 1 W10877016 (control) and 1 WP7430P044-60 (sensor)
Victor B.
REFRIGERATOR WHIRLPOOL GB9FHDXWQ07 nothing wrong customer left
Pablo V.
WASHER MAYTAG MHWC7500YW0 helper completed
Larry G.
RANGE WHIRLPOOL WFG320M0BW2 replaced defective lower panel. opening and closing ok.
Chris Z.
DRYER WHIRLPOOL WHD5090GW0 unit has f01 error code relating to the main cntrl.. need to replace main cntrl; ordrng 1 W11239098 (CNTRL-ELEC)
Chris Z.
DRYER MAYTAG MEDB765FW0 unit had a bad motor casuing it to stop mid cycle due to overheating
Raymond J.
RANGE JENN-AIR JLRP536WP01 "tech found range new and never used due to flame being to low. cx says contractor converted from propane to natural gas but something was not converted properly, tech called jenn air cx serv and documented issues, need to get proper coverison kit 7726256271"
Sarkis M.
OVEN JENN-AIR JBS7524BS0 sr#7726253560 & 7726253506 auth#jmwe5mwfpl2 irderd water levl sanser; ordrng 1 W10587533 (senser)
Ramon H.
RANGE KITCHENAID KFGD500ESS04 cx is about is about 2 and 1/2 inches below counter tops causing possible fire hazzard called tech support and spoke with butch shoud be level with counter top #7726255638
Francis C.
DISHWASHER KITCHENAID KDTE334GPS0 "Complaint leaking water , found loose bottom spry arm , just reinstalled , now its ok i run a cycle test all unit component working fine , also water temperature are very low 91 degree , not charging to a customer satifaction ."
Jaime G.
DISHWASHER WHIRLPOOL KDTE334GPS found door not closing due to instalation had unit reinstalled to the best i could and left dishwasher working
Robert S.
DRYER WHIRLPOOL CGM2743BQ0 replaced the broken belt switch and lever. Tested operation all noirmal. Customer paid in full during first visit.
Pablo V.
WASHER WHIRLPOOL WFW72HEDW0 found broken hose.; ordrng 1 wsw72hedw0 (hose)
Robert S.
RANGE WHIRLPOOL WFG975H0HZ0 Smoke and odor is from the oils from machining the metal in the oven section. Turned on broiler and oven to burn off. Customer still needs to run the oven and broiler longer.
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Complaint freezing in the pantry drawer. Corrected air leak at pantry vent. Checked thermistors through the user interface all passed.
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 error E2 = Motor lost position. Ice maker did not find home-ordered ice maker; ordrng 1 W11294907 (icemaker)
Rose K.
REFRIGERATOR KITCHENAID KRFC704FBS00 checked ice maker worling normal at this time
Raymond J.
REFRIGERATOR KITCHENAID KBFS25EWMS2 ice maker was defictive and cx want light; ordrng 1 D7824706Q (ice maker) and 1 W11396033 (light swtich) and 1 8009 (light bulb)
Chris Z.
REFRIGERATOR SBS WHIRLPOOL WRSA15SNHZ01 just needed to reheat gasket to make a better seal
Ramon H.
RANGE-GAS KITCHENAID KGSC308LSS0 cx needs main control and inner glass cx does not wish to proceede
Raymond J.
DRYER WHIRLPOOL WGD4815EW0 "tech found mulitable issues with dryer, oedered partswmw2w00xpl1; ordrng 1 WP338906 (sensor) and 2 349241T (support,roller)s and 1 341241 (belt,drive) and 1 W10823508 (burner-gas) and 1 WP691366 (pulley-idr) and 1 WP694089 (wheel) and 1 279827 (motor!dryer)"
Ramon H.
WASHER MAYTAG MVWB765FW3 cx drain hose was clogged unclogged and recalibrated tested working good
Ramon H.
DRYER-GAS MAYTAG WED4815EW1 cx door catch was to wide and door aws getting stuck uinstalled and closed catch so door would open better
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 Due to display ui is not working as should be. i installed new UI Display for prper op.... parts under S- CODE.
Larry G.
DRYER WHIRLPOOL WGD5000DW3 checked thermostats and fuse. tighten wire at coil. will need exhaust ven cleaned. unit is heating ok.
Chris Z.
WASHER MAYTAG MVWB855DC0 274.95 quoted needs new gearcase; ordrng 1 W10811956 (gearcase)
Victor B.
WASHER MAYTAG MVWB865GW0 lid broken by hinge.on both sides-ordered; ordrng 1 W11259006 (lid)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 upper fridge is overfreezing customir puting neer air damper cosing to freezing
Victor B.
WASHER MAYTAG MVWC300XW0 "no errror codes, i put machine to calibrate itself, i bounce- ordered suspensions; ordrng 1 W10780046 (suspension) and 1 W10438123 (cntrl-elec)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRF767SDM00 installed the new control board and evaporator fan mpotpr
Pablo V.
WASHER WHIRLPOOL WFW70HEBW0 washer need a new gasket; ordrng 1 W11106747 (bellow)
Jonathan H.
DISHWASHER KITCHENAID KDPE334GPS0 DIFFERENT ISSUE FROM BEFORE REPLACED SUMP TESTED UNIT NO FURTEHR ISSUES
Raymond J.
WASHER MAYTAG MVWB855DC3 tech chk washer and put through dign and found code f0 e3 over size load. cleared codes and put through calibration to make sure not sensor
Ramon H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 cx needs compressor and evap; ordrng 1 W11116006 (evap) and 1 WPW10608485 (freezer evap) and 1 W10832994 (compressor)
Pablo V.
WASHER MAYTAG MVWX655DW1 found bad motor cap and control board; ordrng 1 W11026785 (motor) and 1 W11395618 (cap) and 1 W11116592 (control boar) and 1 W10913953 (shifter) and 1 W11095106 (harness)
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 Microwave is now installed found screw touching the fan wheel causin noise. also when the microwave runs it trips the gfi. Tried a different gfi outlet and the microwave runs at 14 amps but trips after about 10 seconds. customer needs to call the electrician back.
Jaime G.
FREEZER WHIRLPOOL WRT518SZFM "found freezer door not closing all the way had freezers door adjusted at the hinge, and gasket. also, removed icecycles"
Chris Z.
OVEN WHIRLPOOL WOS11EM4EB01 calibrated unit 30 degreese off and now it heats up proporly
Victor B.
DISHWASHER AMANA ADB1400AGW1 "pump not pumping ordered pump assembly; ordrng 1 W10888591 (pump and motor) and 1 W10906422 (elect,control board)"
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 User interface beeps for no reason sometimes will not dispense water or ice.; ordrng 1 W11043763 (contrl-ele) and 1 W11284720 (user interface)
Jonathan H.
DISHWASHER WHIRLPOOL WDF111PABW3 "UNIT MOTOR NOT RUNNING ORDERING BOARD AND MOTOR RAN DIAG TO FOCE MOTOR ON STILL NOTHING NO POWER, ORDERING P"
Edi C.
RANGE WHIRLPOOL KFGD500ESS04 Customer complaint oven not working to pre hearting temp: run diagnose test found temp set to celsius calibrate unit pre set tremp to fahrenheit all components ok to manufactory specifics.
Rose K.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 drain plugged cleared drain
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 sealed system problem fans are working the fan are coming on the compressor is on too but there is no frost pattern in the evapsautho #wmwszmwsl2; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator) and 1 8201675 (compressor) and 1 sealedsystemtech (sealed system tech) and 1 WPW10453401 (board) and 1 W10807590 (cntrl board)
Ramon H.
WASHER WHIRLPOOL WTW7000DW1 cx needed console and main control replaced and tested working good
Oriale P.
WASHER WHIRLPOOL WTW8500DC5 "replaced faulty inlet water valve, leaking water into washer when not in use, ran test in & recalibrated working ok. unit lees than 6 months psp part per JG mgr; used 1 W11165546 (WATER VALVE) from stock"
Edi C.
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint not drainning all water out : customer complaining of watser underneath dishwasher filter which explain is normal according to manufatory but customer said it was drainning all the water before. call tech support file7726255766
Raymond J.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "compressor valves not working, compressor just hums and no cool. cx says happen over night so tech does not believe its a leakcovered under 5 yr warranty; ordrng 1 WPW10507886 (compressor)"
Raymond J.
REFRIGERATOR MAYTAG M1TXEGMYW00 fzr frosted over again needs fan and mtr. tech needs to put wire from hrt to drain tub; ordrng 1 WPW10305174 (air-tower) and 1 WPW10189703 (motor-evap) and 1 WP2163777 (blade-fan)
Larry G.
MICROWAVE WHIRLPOOL WMH32519HZ1 replaced broken micro door and tested for correct operation. door opening and closing ok.
Larry G.
RANGE WHIRLPOOL WFG320M0BS2 replaced defective switches and tested for correct operation of burners.
Francisco J.
REFRIGERATOR KITCHENAID KBRA20ELSS01 the fridge has a leak on the valve it is not stopping the water customer says she does not need the water to the fridge but i cant shut it off because its connected to the sink line too so if i shut it off the sink water will turn off she says shes gonna call a plumber to seperate the line
Jonathan H.
WASHER WHIRLPOOL WTW5000DW "INSTALLED THE SHIFTER AND THEN THE BOARD BUT NEW BOARD IS DEFECTIVE UNIT WONT POWER ON THEY SENT US A USED BOArd, reordering part and putting asap appt; ordrng 1 W10752283 (agit) and 1 W11116590 (board) and 1 W10721967 (splutch)"
Larry G.
REFRIGERATOR WHIRLPOOL WZF79R20DW03 fit gasket to cabinet and checked compressor at 1.2 amps. walls and top of freezer warm. unit cooling ok.
Chris Z.
DISHWASHER WHIRLPOOL KUDS35FXSSA unable to proceed with repair due to finding a blownup board and fried wires durring the repair and so i would need to add more parts to reapir witch isnt cost effective
Rose K.
WASHER MAYTAG MHW8630HC1 needs new console; ordrng 1 W11351738 (console) and 1 W11322884 (cntrl-elec) and 1 2man
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 need main cntrl replaced; ordrng 1 W11224256 (cntrl-elec)
Robert S.
WASHER MAYTAG MVWB835DW helper complete
Jorge A.
WASHER MAYTAG MHW6630HC0 "dUE TO fail code in machine, I installed new main board for proper installation also adjuster pression switch."
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 needs new freezer door has broken wire at the bottom of door and defuser needs 3 call counts and 2nd man; schdld next appmnt for 12/17 TUE !
Francis C.
OVEN KITCHENAID KODC304ESS01 "Complaint oven not baking properly , a take a reading temperature and i found oven temperature over 20 degree acording the reading pro tester fieldpiece , i call technical support and they told me to calibate the oven SR#7726257062 , i explaint to the customer how calibation work .; schdld next appmnt for 11/5 TUE !"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 UNIT NEEDED ICE MAKER REPLACED ICE MAKER FROM T/S UNIT FILLED WITH WATER NO ISSUES; used 1 W10884390 (ICEMAKER) from stock
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS02 "door not aligned, opens by itself installed spacer ckd working ok bilt in 2 yr waranty"
Edi C.
DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint top rack pushing out : run diagnose test found all components tested ok to manufactorty specifics, cabinet not level slope reason shelf pushing out all tested ok"
Francisco J.
WASHER WHIRLPOOL CAE2745FQ0 the striker was bad i picked it up at marcone its working now.parts are covered entitlment 24 months; pckd up 1 w10240513 (strike)
Jaime G.
OVEN IKEA IBS550DS02 installed a new ovens fan motor oven its quiet now
Pablo V.
DISHWASHER KITCHENAID KDTE204GPS0 instruc cutomer how washerworks run testcycle ok request completed
Oriale P.
DISHWASHER WHIRLPOOL WDF330PAHS3 found broken & missing fiction pads causing door to fall down needs pads replaced; ordrng 4 WP8268961 (pad)s
Raymond J.
DISHWASHER KITCHENAID KDTE204GPS0 tech found dishwasher with no power due to faughty gfi plug. tech plugged dishwasher into different socket and all test good.
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 the linner where the switch closes has dip-installed a spacer test good.
Edi C.
DRYER MAYTAG MGD7000XG1 Customer complaint noisy : run diagnose test noise from coin stock at dryer buffle remove it re run test with weight no noise all components ok to manufactory specifics.
Oriale P.
REFRIGERATOR KITCHENAID KRFF305ESS "cust has concern about water filter light not turning on to tell him when to replace water filter, called tech line, was told to replace main cntrl board to resolve issue.; ordrng 1 WPW10317076 (cntrl-elec)"
Jaime G.
RANGE WHIRLPOOL WFG525S0HS0 found an error code flashing. removed the control harness and tighten contacts put them back and display became ok
Victor B.
REFRIGERATOR WHIRLPOOL KSSO48QTX00 bad water valve repalced now delivery good water and ther was a kink on ose under freezer door.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 installed cover ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 "found left side door not closing properly to make proper seal for gasket, readjusted door to make even, now closing ok."
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WGTLV27HW1 UNIT NEEDS BRACKET MOTOR AND BLOWER ORDERING PARTS SETTING UP APPT FOR FOLLOWING APPT.; ordrng 1 W1083218 (BRKT) and 1 WPW10349492 (WHEEL) and 1 W11094983 (MOTR)
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 ice maker stuck in flex position and making noise.. replaced defective ice maker and harvest and fill tested.unit working ok; used 1 W10873791 (ICEMAKER) from stock
Sarkis M.
STOVE KITCHENAID KGCU467VSS01 installed module ckd working ok parts cover
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Customer will do 2 loads and the user interface will go into control lock. Calledthe techline was told to order the user interface sr#7726259184.; ordrng 1 W11319991 (cntrl-elec)
Oriale P.
MICROWAVE WHIRLPOOL WMH31017HS replaced faulty main cntrl board auth#wmwq8mwwpl1
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced defective water inlet valve causing f-8 e-1 error, ran test & recalibrated working ok.; used 1 W11165546 (WATER VALVE) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 left shelf on front porch
Jorge A.
REFRIGERATOR KITCHENAID KFIS25XVBL00 "Due to worn gasket, i installed these two new gasxket for proper fucntion."
Chris Z.
OVEN KITCHENAID KODE500ESS04 going to need to repalce app manager due to electrical noise; ordrng 1 W11179310 (cntrl elec) and 1 ovendolly
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 replaced damaged gaskets and fit gasket to cabinet. unit ok
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCP22EXMP1 ice maker seems to have the arm broken installed ice maker ckd working ok; used 1 4317943 (ICEMAKER) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 installed the new cndnsr fan motor
Larry G.
DRYER WHIRLPOOL WGD4850HW0 checked cycle temps at 165 and 118. dryer is heating ok. advised on cycle selection and exhaust vent.
Francisco J.
DRYER MAYTAG MGDP575GW0 replaced the cabinet and the drum its working properly now .
Chris Z.
REFRIGERATOR KITCHENAID KRFC302ESS00 items on top shelf were freezing.. i advised cx that any dairy or liquids have a chance of freezing there due to the direct air being shared by the FZ
Francis C.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Training completed
Edi C.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 WMLC1MLFPL1 replaced compressor and evaporator charge unit all components tested ok to manufactory specifics.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 found ice maker hanging install back in place advise customer about all the she have in the freezer test ok request competed
Rose K.
OVEN KITCHENAID KEBC247KWH0 replaced both blower fans
Edi C.
WASHER WHIRLPOOL WFW5620HW0 Customer complaint not drain or spin : run diagnose test found error code f0e2 checked water pump found clog drain cleaned re run test all components tested ok to manufactory specifics.
Oriale P.
MICROWAVE WHIRLPOOL WMHA9019HN1 "replaced defective door, tested working ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "after a few minutes it drips water needs hose in freezer door, and coupling under the door. per female home depot will replace the refrig."
Oriale P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "removed ice build up underneath ice bucket causing no ice dispensing, tested working ok advised cust to make sure door is closing all the way."
Rose K.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 no water comming to the frig cust to fix water issue
Jonathan H.
STOVE WHIRLPOOL n/a unit needs hinges ordering hinges no furtehr issues; ordrng 1 WPW10299224 (hinge) and 1 WPW10299227 (hinge)
Ramon H.
DRYER MAYTAG MGDB835DW4 cx had loose wheel tighten with star fitting tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 cx concerened about freezer door popping open then closing .......normal function of refer
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 ordered new main board and dispensor motor; ordrng 1 W11174836 (cntrl-elec) and 1 W11310391 (motor-dis)
Rose K.
REFRIGERATOR KITCHENAID KBSD618ESS01 ordered new led and led board; ordrng 1 W10830288 (cntrl-elec) and 1 W10843339 (module)
Rose K.
WASHER WHIRLPOOL WTW4816FW2 needs new suspention springs; ordrng 1 W10780045 (suspension) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
Victor B.
REFRIGERATOR WHIRLPOOL GC5THEXNB03 chute closes too fast -ordered; ordrng 1 W10823377 (mechanism delay)
Victor B.
WASHER MAYTAG MVWX655DW2 "per female doesn't go to rince, spin and done.-ordered main board., she's going to call the store where she bought it to be replaced but i still ordered for in case it's not repalce; ordrng 1 W11116592 (cntrl-elec)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 called techline and i explained to them how they have replaced the harness and the board im replacing them; ordrng 1 W11366397 (harness) and 1 W11174836 (board)
Chris Z.
REFRIGERATOR MAYTAG MFI2568AES needs new main cntrl .. quoted:534.32need to collect in full; ordrng 1 W10890094 (cntrl-elec) and 1 WP67003405 (block- piv)
Raymond J.
LAUNDRY CENTER MAYTAG MHW8200FW0 "chk and test washer, put in dign, no error codes, washer working fine."
Pablo V.
FREEZER JENN-AIR JF42NXFXDE02 need module customeris nothome in the morning; ordrng 9 W10908166 (module)s
Jorge A.
LAUNDRY CENTER MAYTAG MVWB835DW4 "Due to water valve stucj sometimes , i need to order, F3-E2, F8-e1, F0-e3, F7-e0, F2-E1, not working the valve.; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console) and 1 W11165546 (valve)"
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Error code ice maker E2. Ordering ice maker; ordrng 1 W11294907 (icemaker)
Pablo V.
MICROWAVE WHIRLPOOL WMH53521HZ0 unit need a new switch bulb paneletc; ordrng 1 W11040881 (panel) and 1 W11182110 (control) and 1 W11192682 (display) and 1 8206232A (bulb) and 1 W11192679 (switch) and 1 W11192678 (switch)
Chris Z.
WASHER WHIRLPOOL LSQ8543JT0 wmu0omtwl1 autho covering diagnostics. found no issues
Robert S.
DISHWASHER KITCHENAID KDTE254ESS2 Replaced the pump and motor assembly and the door gasket.
Jorge A.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to sometimes disprnsing , I installed new dispenser and control board for proepr fucntion."
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 the harness board got replaced its working properly now
Sarkis M.
DISHWASHER MAYTAG MDB8979SFZ2 upper rack is the upper rack otdred r and l track; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced adapter and ice maker
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 cosmetic not covered. doors by handle are slighly damaged.called into asurion and they said that they will have home depot call customer in 2-3 business days
Pablo V.
REFRIGERATOR MAYTAG M1TXEGMYW00 test temp instruc customer about selecting temp and loading all the food inside request completed
Raymond J.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "tech called jenn air tech support and although referidgerator is a connect model it was never set up properly , unit was not registered correctly with the S A I D number is not avil. cx has downloaded app and registered correctlyinstructed cx to call 8005366247"
Robert S.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Evaporator fan motor is not running frost pattern is full.; ordrng 1 W11224591 (motor evap)
Chris Z.
WASHER WHIRLPOOL WFW8620HW1 needs new Ui due to it not responding to toutch; schdld next appmnt for 11/1 FRI !
Pablo V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 instruc customer how the temp works run test tempok instruc customerto disconect unit
Victor B.
DISHWASHER WHIRLPOOL WDF520PADM7 "1 wire nut came off as soos as i touch it, wires at black wire coming off, and ground not connected, at dishwasher box, re-wired no more electric shocks."
Chris Z.
DRYER AMANA NGD4655EW2 unit had a broken light sensor so i replaced with a truckstock part; used 2 WP338906 (SENSOR) from stock
Oriale P.
WASHER AMANA NTW4516FW3 "found start button stuck inside washer cntrl head, removed stuck button to allow to make contact with main cntrl inside, ran test in diagnostics working ok."
Larry G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 replaced rack adjuster kit and tested for
Jonathan H.
DISHWASHER WHIRLPOOL KDTM704ESS2 REPLACED RACKS PANEL TESTED FINE NO FURTEHR ISSUES ALL TESTED OK
Oriale P.
WASHER MAYTAG MVWX655DW1 "ran thru test with full load unit has no leak & no error codes, advised cust to reduce soap usage & check plumbing for overflow."
Chris Z.
DRYER MAYTAG MGDB765FW0 i needed to add padding under the motor so the rattleing would stop. now unit doesnt make noise
Pablo V.
LAUNDRY CENTER WHIRLPOOL MHW8200FC0 found dispenser stuck in the housing pull out install handlebackin place washer need a new door boot / bellow; ordrng 1 WPW10237499 (bellow)
Pablo V.
FREEZER KITCHENAID KSSC48QTS02 found a defrost problem freezer need a new bimetal; ordrng 1 WPW10160570 (bimetal)
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced the main control board and programmed it.
Sarkis M.
OVEN WHIRLPOOL WOD77EC7HS01 clock keeps reset itself. installed console ckd working ok
Francisco J.
WASHER WHIRLPOOL MVWB865GC0 the washer is filling with water now there is also an additional problem the drain hose is laying flat on the ground they need to insert that drain hose right into the drain piping and not have it laying down like that ..showed customer the installation guidline and cx took pictures of it .
Sarkis M.
RANGE JENN-AIR JGRP548WP01 "auth#amffe00al2 ja range error code error code, fault code or message what is the error code? starts with f8 installed blower ckd working ok JENN-AIR 2 yr waranty"
Robert S.
REFRIGERATOR KITCHENAID KSSS48FMX01 Refrigerator powered off powered back on and everything is running. Customer will need to keep refrigerator running for at least 24 hrs
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 error bad ice maker thermistor-ordered; ordrng 1 W11294907 (icemaker)
Victor B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 dispencer door doesn't open -ordered; ordrng 1 W10861000 (detergent dispenser)
Sarkis M.
DISHWASHER WHIRLPOOL WDT780SAEM1 authorization # wmt4z00fpl1 installed dispenser ckd working ok
Jonathan H.
WASHER MAYTAG MHW4200BW1 REPLACED STATOR COVER PORTION TESTED UNIT NO NOISE TEHER IS SOME NOISE IN THE TUBS ITS THE WATER THATS BETWEEN THE BAFFLES NO ELECTRICAL NOISES ANYMORE STRIPPED SCREW WHEN REINSTALLING IF MOTOR NEEDED ORDER SCREWS FOR FUTURE ALL TESTED OK
Ramon H.
DISHWASHER MAYTAG MDBH979AWW3 replaced bi metal tested working good
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 refer on cooling off when i arrived.. turned on and checked for fans running. dryer and yoder getting warm. fit refer door gasket to cabinet that previous company installed.
Jorge A.
WASHER WHIRLPOOL WTW4855HW1 "Diue to no agitator, I installed actuator also clean agitator a lot of hair all tested out ok."
Francis C.
REFRIGERATOR KITCHENAID KBSN602ESS01 Training completd
Jonathan H.
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 replaced compressor tested unit its bagn cooling even better than before no further issues LL TESTED OK REINSTALLED UNIT BACK INTO PLACE ALL TESTED OK; used 1 WPW10143759 (DRIER) from stock
Victor B.
WASHER WHIRLPOOL MHW6000XW0 "F6E1-COMMUNICATION ERROR BETWEEN CCU AND MCU, ordered lock and main board.; ordrng 1 WPW10306374 (latch) and 1 W10427972 (cntrl-elec)"
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced bad ice maker, ran harvesting & fill test, working ok."
Raymond J.
BUILT-IN M/W JENN-AIR JMDFS24GS0 "replaced door latch and swtiched, all test good"
Francisco J.
BUILT-IN M/W JENN-AIR JMDFS24GS0 helped rj
Larry G.
WASHER WHIRLPOOL WTW4800BQ0 bad suspension; ordrng 1 W10780045 (suspension)
Ramon H.
RANGE WHIRLPOOL WFG745HOFS0 cx has low gas pressure advised cx to contact gas company
Victor B.
WINE CELLAR KITCHENAID KUWR304ESS00 "per RH needs new compressor oil leak-replaced compressor that RH ordered; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 cx needs compressor and evap; ordrng 1 w11209866 (compressor) and 1 W11103612 (evap)
Jorge A.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 done as help
Oriale P.
REFRIGERATOR KITCHENAID KSSC42QVS05 "replaced bad ice maker, ran thru test in harvest cycle working ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Due to not cooling in both side , i defrosted a lot of ice in boath compartment, installed new harness wires for both sides for proper function."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 not cooling* order air damper sr#7726249103; ordrng 1 WPW10594330 (CONTROL)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 units main valve wasnt opening so i replaced with a working one and now unit can dispence proporly
Francis C.
FREEZER KITCHENAID KBBR206ESS01 "Complaint not cooling , found a leak on refrigerator evaporator , replaced , now its working ok tested fine"
Jorge A.
MICROWAVE IKEA IMH172DS0 done as helper
Francisco J.
WASHER/DRYER COM WHIRLPOOL WFW9151YW00 helped rj
Raymond J.
WASHER/DRYER COM WHIRLPOOL WFW9151YW00 "replaced whirlpool sensor that was ordered by cx, all test good"
Pablo V.
WASHER MAYTAG MVWX655DW2 "run test ok instruc customer how washer works, about loading and unbalance load test ok request completed"
Chris Z.
DISHWASHER KITCHENAID KDTE334GPS0 unit just needed new sump assy due to tdeverter motor not working proproly now unit is able to wash and cycle through all washarms
Raymond J.
DISHWASHER KITCHENAID KUDE60HXSS5 "tech found loose float swtich nut, tighten and all test good"
Larry G.
MICROWAVE KITCHENAID KOCE500EBS06 replaced defective micro door and checked for correct operation.
Oriale P.
MICROWAVE KITCHENAID KOCE500EBS06 helper for tech LG
Jonathan H.
REFRIGERATOR KITCHENAID KSSC42QMS01 UNIT NEEDED SEALED SYSTEM RAN ALL PARTS TESTED UNIT NO LEAKS PUT 8.0 OZ FREON TESTED AGAIN NO FURTEHR ISSUES ALLOW 24 HOURS TO MAKE ICE AND FREEZE TO PROPER TEMPS.
Raymond J.
REFRIGERATOR MAYTAG MZF34X16DW04 "tech found compressor turning on but not pumping, cx says installers had a very hard time getting inside due to not wanting to remove door. was very rough and careless pre cx. cx called rent a center and requested replacement. they said they would bring her out another one"
Rose K.
REFRIGERATOR KITCHENAID KRFF507ESS01 ordered new fan motors for rc and freezer and main control auth#kmvhc0dxpl1; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support) and 1 W10843055 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W11032800 (motor-evap)
Larry G.
WASHER MAYTAG MVWB865GW0 removed coins from wash plate. advised on unbalanced loads. recalibrated and tested for correct operation.
Raymond J.
OVEN KITCHENAID KODC304EWH00 "tech found minor scrath in cavity not affecting anything, all tst good. cx ok just wanted to know if it would affect cook. did not want to file report due to 700 discount the he recieved"
Edi C.
RANGE WHIRLPOOL WFG320M0BS3 Customer complaint smell gas : customer call gas company found leak from back apply soap solution no leaks found ref 7726236448
Francisco J.
MICROWAVE KITCHENAID KMBS104ESS02 helped bz
Francisco J.
DRYER ROPER RGD4640YQ "the dryer was not drying the fuse was out and the dryer was rattling uncontrollbly i replaced fuse and dryer kit the dryer is smooth and drying again; used 1 WP3392519 (FUSE), and 1 4392065 (REPAI KIT) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL ABR2227FES replaced the board and programed the board i also had to defrost the freezer the drain line was also clogged up
Sarkis M.
HOOD WHIRLPOOL KVUB606DSS3 auth#kmun7munl2 installed fan motor unit ckd working ok
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "ran thru test in diagnostics, no errors found unable to verify complaint, unit working ok."
Victor B.
WASHER WHIRLPOOL WTW5000DW3 i put it on test and rince and drain unit working normal.
Oriale P.
DISHWASHER KITCHENAID KDFE104HPS0 "customer unaware of how to start unit & clean filter, showed how to use unit, tested working ok."
Larry G.
DISHWASHER KITCHENAID KUDE70FXSS5 replaced user interface and main control.. ran through test cycle-unit working ok.
Rose K.
DISHWASHER WHIRLPOOL WDT910SAYM2 replaced adjusters
Pablo V.
DISHWASHER WHIRLPOOL KDFE104DSS5 replace control an panel run test ok request completed
Larry G.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 replaced ice maker and harvest test and fill tested .
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 fit freezer gasket at top right to cabinet..adjust top hinge.. sealing ok.
Jaime G.
OVEN IKEA IGS505DS1 checked unit top and oven worked normal ignitions its there did not find and duplicated customers concern
Rose K.
REFRIGERATOR KITCHENAID KBSD606ESS00 adjusted freezer door spring
Chris Z.
DISHWASHER WHIRLPOOL WDF330PAHW2 replaced dispenser and ow unit is able to dispence rinseainf and detegents
Sarkis M.
DISHWASHER WHIRLPOOL WDT710PAYM6 installed motor pump ckd working ok dennys approved no charge for part
Oriale P.
DRYER WHIRLPOOL WGD4815EW2 "readjusted door hinges & added grease to door latch to open & close properly, test working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 replaced parts and now unit is able to share air into FF
Raymond J.
LAUNDRY CENTER WHIRLPOOL WTW7000DW0 "tech found drain pump stuck impeller stuck and not turning, tech broke free and all test good"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 not aking ice installed i.m ckd working ok; used 1 W10873791 (ICEMAKER) from stock
Edi C.
DRYER WHIRLPOOL WHD560CHW0 Customer complaint not heat: call tech line recomended to replaced touch panel relaced part fot not heat and water dripping customer will use machine see how it works
Jaime G.
FREEZER WHIRLPOOL WRX735SDHZ01 found left hand side door not closing ordered partsalso ice and water not dispensing; ordrng 1 WPW10534155 (grill) and 1 WPW10311757 (mullion) and 1 WP12963204ED (hinge) and 1 W10917991 (hinge) and 1 W11043763 (cntrl)
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 replaced main board and ui board
Edi C.
WASHER WHIRLPOOL WET4024HW0 Customer complaint out of balance error code and door lock :; run diagnose test found autho double labor#### wmuln00nl2
Victor B.
WASHER WHIRLPOOL MAV9600EWW switch not working all the time ordered; ordrng 1 W10814230 (cam) and 1 12001908 (lid switch)
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint shelf not staying : re attach clips at door frezeer all components ok to manufactory specifics.
Chris Z.
DRYER MAYTAG MEDB765FW0 needs new motor due to it overheating; ordrng 1 WPW10508324 (motor-drve)
Francisco J.
DISHWASHER AMANA ADB1400AGS0 filter was cllogged up therefore water wasent going through changed the dispensor
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "chk and test refer, cx says to nosiey, tech found noise level within range, all teest good"
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 not making ice i pulled ice container and moved arm i/m. drop the ice and got water ordered for in case stop making ice.; ordrng 1 W10882923 (icemaker)
Jorge A.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Due to not dispensing ice, i adjusted the the bucket oit was not in right position and cleaned the flapper."
Rose K.
FREEZER KITCHENAID KRMF706EBS01 needs new deli drawer ui board and wire harness
Jonathan H.
DISHWASHER WHIRLPOOL WDF330PAHB2 impellar siezed up not allowing unit to drain removed motor and fixed motor implllar and tested unit cleared error ocodes in diag and tested no furtehr issues unit now drains
Victor B.
REFRIGERATOR MAYTAG MFC2062FEZ02 "the street is carrillo and bby cottonwood church.,some was very cold, it was set 42 deg. ordered temp. control and thermitor assembly; ordrng 1 WPW10677146 (cntrl-elec) and 1 WPW10224292 (harns-wire)"
Rose K.
DISHWASHER WHIRLPOOL WDT780SAEM1 replaced bottom rack wheels
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 broken latch for filter... advised on reverse osmosis system hook-up and dumping ice in refer door ice container every 2 weeks.; ordrng 1 WP2223877 (latch)
Chris Z.
DISHWASHER WHIRLPOOL KDPE234GPS repalced burnt drain pump with a working one
Raymond J.
DISHWASHER WHIRLPOOL WDT750SAHZ0 tech found door seal not completly pushed in on left side and front level legs not up. tech repaired seal and raised front lehs to keep water at back of tub. all test good
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "#7726237075,, due to temperaturew is changing sometimes, called techline for now all are working fine temp. ok. we will follow whe fail again."
Raymond J.
WASHER WHIRLPOOL MVWC565FW1 "tech chkd washer that cust say not filling, tech found no error codes, water filling to desired level, all test good."
Francisco J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 customer was present replaced the drain pump and its working properly showed cx how the drain pump is working cs showed receipt
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "i checked temp. was -04&36 deg. showed to male, he's not happy with the unit but is cooling fine, he'll call to AIG insurance to get a 2nd opinion with a different company."
Francis C.
WASHER WHIRLPOOL WET4027HW0 "Complaint washer not running , found bad main control electroni , ordering part , part its availiable at fresno; ordrng 1 W11367652 (control electronic)"
Victor B.
LAUNDRY CENTER WHIRLPOOL WTW7000DW0 F6E2-Fault is displayed when communication between the UI and the ACU- ordered both main board and console; ordrng 1 W10860738 (console) and 1 W10812423 (cntrl-elec)
Sarkis M.
FREEZER JENN-AIR JS48NXFXDE01 jennair leds ref freezer lights have gone out. repaired freezer led ckd working ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 auth#wmu8ymunl2 not cooling need evap and compressor; ordrng 1 W10669254 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler)
Jonathan H.
WASHER MAYTAG MVWB300WQ0 unit needed tubs replaced and also lubrated all teh suspension rods and the motor and hinges as well nbo furtehr issues no leaks all tested ok
Raymond J.
REFRIGERATOR KITCHENAID KBFS25EWMS2 tech found faughty vater valve and ice maker; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
Jorge A.
REFRIGERATOR WHIRLPOOL JBRFR30IGX00 "Need to order parts for deffective water didspenser , need to technical helper, SD.; ordrng 1 W11306696 (cntrl-elec) and 1 W11248063 (mount-kit) and 1 2man (2man, SD.) and 1 WP12575502 (switch) and 1 W11247961 (valve)"
Jorge A.
REFRIGERATOR KITCHENAID KSSC42QMS02 "Due tonnot making ice , i installed new icemaker for proper function"
Larry G.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 35 in rc and -2 in fc--harvest test i/m and BF appeared..steamed around i/m lever and did harvest test now getting PA...did i/m fill test and water is filling into i/m..
Victor B.
WASHER MAYTAG MVWC300XW1 on test it does everything but with cloths it doesn't wash well.; ordrng 1 W10438123 (cntrl-elec)
Oriale P.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "replaced defective ice maker, ice production was too slow & water fill valve, ran harvesting test working ok. water valve is not charged to cust misdiagnosed per JG mgr."
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 clogged orfice.. cleaned and tested for correct operatiob of left front burner.
Chris Z.
WASHER MAYTAG MHW6630HW0 sr:7726229045found no error codes and ran test mode and found no errors.. advised tech support and they said dont replace any parts
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 replaced the light bulb to the oven request completed its turning on now.
Rose K.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 needs new lights and new mullion; ordrng 6 W11205083 (module)s and 1 W10830288 (cntrl-elec) and 1 W11025614 (rail-mulln)
Pablo V.
WASHER MAYTAG MHW8100DW0 found bad gasket and control board decided to purchase a new washer
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "error E5 ice maker thermistor is bad, and fill tube was frozen.; ordrng 1 W11294907 (icemaker) and 1 W11087201 (heater)"
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "knock out was still at garbage disposal and it doesn't have air gap i info to male to get a plumber tofix those, and leveled cause door wan't closing well."
Larry G.
WASHER WHIRLPOOL MVWB765FW3 "f7-e9,..removed coins from agitator, advised on cycle selection."
Chris Z.
RANGE WHIRLPOOL KDRP407HSS07 i broke the switches so were paying for them but cx is paying for the rest of the parts
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 compressor really hot. not cooling in either conmpartment.; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Raymond J.
REFRIGERATOR WHIRLPOOL KBFN402ESS02 door closing but not stayying closed; ordrng 1 WPW10121046 (etension) and 1 WP8281164 (screw) and 1 WP488234 (screw) and 1 W11218690 (hinge-door) and 1 W10752868 (bracket) and 1 WP2004994 (hing-bushg) and 1 W10337505 (hinge-door) and 1 W11189635 (screw) and 1 W11227370 (screw) and 1 2314023 (bushing) and 1 2ndtech (2nd tech)
Sarkis M.
MICROWAVE WHIRLPOOL WMH53520CS7 i was helper
Edi C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer complaint door uneven : level unit components on refrigerator ok
Jonathan H.
WASHER WHIRLPOOL WTW5000DW unit needs board and shifter ordering parst setting up appt for this week; ordrng 1 W11035751 (gear) and 1 W11283592 (motr) and 1 W10913953 (shift) and 1 W11116590 (control)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced thermistor and now unit should defrost proporly now
Larry G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replaced defective light board and tested for correct lighting; used 1 WPW10515057 (LIGHT) from stock
Sarkis M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 unit has costco 2 yr warranty installed adjuster ckd working ok
Pablo V.
RANGE WHIRLPOOL WFC310S0EW3 run test temp on oven working ok burner element ok advise customer how to turn on the knob for better result request completed
Jonathan H.
REFRIGERATOR SBS KITCHENAID KSSC42QMS01 "UNIT NEEDS SEALED SYSTEM ITS LEAKED FREON NOT COOLING BUT COMPRESSOR PUMPING, EVAP DRAIN PAN HAD OIL INSIDE SO COMPRESSOR IS INFECTED AND SEALEDT SYTM COMPRIMISED. ORDERING PATRTS WILL HAVE HIS DAUGHTER HERE FOR REPAIRS; ordrng 1 W10818296 (BOARD) and 1 W10841139 (COMPRESSOR) and 1 WP2316878 (HEATER PAN) and 1 4388574 (EVAP) and 1 W10508992 (EXCHANGER) and 1 2003002 (EXCHANGER 2022)"
Raymond J.
DRYER MAYTAG MGDC465HW0 tech repaired door strike that was making it hard to close door.. all test good
Oriale P.
WASHER WHIRLPOOL WFW5620HW "replaced defective dispenser drawer causing water to leak out from front draweronto floor, ran test & thru diagnostics, working ok. this is not related to prev visit different issue."
Jonathan H.
DISHWASHER WHIRLPOOL KDPE234GPS0 "cust had company come out to varify the drainage, i informed him last time that the units drain isnt the issue because i ran the drain cycle and it pushed it all out but i did mention this drain motor may be different from the old unit they had, therefore some water might retain in there due to the fact the units motor might be different. i found a decent amount of slack under the unit as well so techline informed me to make a drain l;opp and to checked the check flapper in teh drain booth were done at the ened of teh drain the water has been pushed out so we shouldnt have any more issues according to techline unit is working to manufacture specs. sr - 7726231071 austin"
Jaime G.
OVEN IKEA IBS550DS02 found convection motor making a loud noise ordered part; ordrng 1 W10860984 (motor)
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 needs a spacer for the linner where the switch closes.; ordrng 2 WPW10221048 (spacer)s
Chris Z.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 unit needs new lights; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Victor B.
REFRIGERATOR WHIRLPOOL KSSO48QTX00 "low water pressure customer needs to pull fridge out, missing tile by 1 of the front wheels; ordrng 1 W10876668 (valve-inlt) and 1 WPW10121140 (housing)"
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 defective gasket. not sealng correctly; ordrng 1 W10571967 (frz door gasket (gr)) and 1 W10830162 (gasket-fip)
Raymond J.
WASHER/DRYER COM WHIRLPOOL WFW9151YW00 cx has whirlpool paer just need installed; ordrng 1 2ndtech (2nd tech)
Jaime G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 FOUND A BAD CONDNSER FAN MOTOR ORDERED PARTS; ordrng 1 W11127829 (CNDNSR MOTOR) and 1 W11204826 (BLADE)
Oriale P.
WASHER MAYTAG MVWX655DW1 "found massive oil leaking from gearcase causing unit to stop mid cycle, needs gearcase replaced NEED auth#; ordrng 1 W11035751 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Jonathan H.
REFRIGERATOR KITCHENAID KBSD618ESS01 the flapperfor ice chute was misaligned so ice bin was getting clogged up testedu nit no further issues
Edi C.
DRYER WHIRLPOOL WHD560CHW0 Customer complaint not power: run diagnose test found breaker off reset it all components tested ok to manufactory specifics.
Raymond J.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "tech found cabnet of refer damanged on back botton that also caused compression fitting on condenser to leak, compressor is also noiseysr # 7726215836"
Robert S.
RANGE WHIRLPOOL WFG525S0HZ1 needs hinges; ordrng 1 WPW10299227 (hinge-door) and 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10299224 (hinge-door)
Robert S.
REFRIGERATOR WHIRLPOOL W5TXEWFWQ00 Checked the refrigerator freezer temp 5f refrigerator temp 40f all normal at this time.
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "cx says door was replaced, all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "says door has been replaced, all test good"
Victor B.
DRYER WHIRLPOOL WGD8500DC4 there waas a bood by motor -removed no more unusual noises
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 and not heating properly customer not uning jet-dry instuct cust to use jet dry to help to gry your dishee
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 cx compl not dryer chk and test dishwasher all tst good htr on
Jonathan H.
HOOD MAYTAG UXT5536AAS3 replaced good fan and tested unit no furtehr issues teh fan was defective bad motor.
Chris Z.
REFRIGERATOR KITCHENAID KFIS29PBMS00 unclogged the drain that was backing up
Chris Z.
WASHER WHIRLPOOL CET9000GQ0 replaced main board as per techsupport and ran quick test and all checked out good
Oriale P.
WASHER WHIRLPOOL WTW4800BQ1 "removed debris from water lines causing long fill error, ran test in diagnostics working ok."
Francisco J.
DRYER MAYTAG MGD3500FW0 tested the dryer and found the coils not workingreplaced the coils the unit is working properly ...; used 1 279834 (COIL-VALVE) from stock
Larry G.
RANGE WHIRLPOOL WFG505M0BS3 replaced front glass. and checked for correct door opening and closing. unit is ok
Francis C.
VENTHOOD KITCHENAID KXD4636YSS5 TRAINING COMPLTED
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 need to order parts to the fridge it has a defrost problem fresh food section panel is frozen over .; ordrng 1 W11087438 (fan harness) and 1 W10843055 (board)
Victor B.
LAUNDRY CENTER MAYTAG MVWB725BW0 completed helper job
Edi C.
DISHWASHER WHIRLPOOL ADB1400AGW1 Customer complaint not drying dishes: run diagnose test found 7-1 code also missing rinse aid iform customer of this all components tested ok to manufactory specifis.
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 had to order more parts please allow 3 counts; ordrng 1 W11397195 (rail) and 1 W11294512 (rail)
Edi C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Customer complaint not cooling : found no freon on unit replace drier filter charge freon inform customer wait 24 hrs for cooling ordering parts for customer just in case still leak; ordrng 1 W10735008 (heater-pan) and 1 W10552972 (evaporator)
Francis C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Found freon on the system , i charge the system and reschedule with more parts; schdld next appmnt for 10/30 WED !"
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 fitted refer left bottom gasket to cabinet. iced up supply.. will defrost 24hours.
Larry G.
RANGE WHIRLPOOL WFG505M0BS2 left door hinge off. reinstalled and locked in both hinges. checked for correct opening and closing of oven door.
Jorge A.
DRYER WHIRLPOOL WGD4815EW2 "Due to noisy in drum and many returns , i order parts for proper fucntion, need 2 man.; ordrng 1 WPW10359270 (roller shaft,support) and 1 WPW10359269 (shaft) and 1 4392065 (dryer repair kit) and 1 W10899578 (drum) and 1 2man (2man)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 unit just needs new gaskets; ordrng 2 W10407212 (gasket-fip)s
Edi C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 direct ship water filter for customer; ordrng 1 dsEDR1RXD1 (filter)
Robert S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Outlet store purchase. No interior lights or dispenser operation. Found corroded pantry baord and harness disconnected and light operation and ice dispenser operation restored but water dispenser and ice maker will not operate. Called the tech line was told to order board. allow 4 counts; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11129435 (valve) and 1 W10865826 (valve) and 1 WPW10341329 (water valve assy) and 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec) and 1 W11036562 (ui) and 1 W11170612 (harness pantry)
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to leak at the bootom of the air gap in the sink, i installed new hose and clamp for no leak, this is different problem than before."
Larry G.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "cleared drain and adjust sticking solenoid lever..replaced light board; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 turned ice maker on . found no error codes. harvest test ice maker and fill tested.couldnt find leak at this time.cust will monitair ice maker.
Oriale P.
WASHER MAYTAG MVWC565FW1 "removed metal object stuck inside drain pump causing no drain, ran test working ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Checked the refrigerator freezer temp8f refrigerator 42f. found water leaking into refrigerator due to frozen drain cleared the drain and removed all ice.
Chris Z.
REFRIGERATOR KITCHENAID KBSD608ESS01 sr: 7726216346unit has a bad modual. advised if cx doesnt want anymore repairs they would need to contact wp cx service; ordrng 5 W10908166 (module)s
Chris Z.
FREEZER WHIRLPOOL WRF757SDHZ00 basket wasnt sat correctly on the rails so i removed door and resat the bin and rebuilt it and now unit is complete
Edi C.
LAUNDRY CENTER WHIRLPOOL MGDB765FW Customer complaint not heat: found vent from apratment clog flame shuttin off at 8 secs when normally stay on for 40 sec not enought airflow clog vent needs to be clean dryer tested ok to manufactory specifics.
Jaime G.
REFRIGERATOR KITCHENAID KRFC300ESS03 installed the freezer door. missing the loge mailing logo to customer; ordrng 1 W10876598ds (logo ds)
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced wheels and cycle tested through test cycle.
Chris Z.
RANGE KITCHENAID KDRS483VSS03 replaced switch that had stripped threads
Francisco J.
OVEN AMANA AGR6303MFS0 there is no gas coming out the actual wall gas valve they need to call the gas company showed customer
Jaime G.
REFRIGERATOR WHIRLPOOL WRF767SDM00 "installed the new harness.but, i noticed a unusual noise out of the new fan motor checked power and noted a variation on the voltage coming to itcontrol board its bead.ordered part; ordrng 1 KRMF706ESS01 (control)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 the fresh food section does have proper air flow it freezing some food ...it has cartons of milk infront of the damper explaining customer about thatperformed diagnotics test fc thermistor passedtest 2 thermistor passedtest 3 ait baffle opens and closes fan is on i did thee tests because customer says he has heard noises no problems found completed call.
Jonathan H.
REFRIGERATOR WHIRLPOOL KFCP22EXMP5 unit ice maker heater burnt out on the module fixed module for ice maker no further issues all tsted fine
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found that the mullion rail was very warm and condenser fan blade off the motor shaft. Reinstalled the condenser fan blade and set temp setting to the normal positions.
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 unit started working ok while i was in home-everything checks at this time.
Jorge A.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Due to not making ice, i installed new icemaker for proper function all tested out ok."
Francisco J.
DISHWASHER KITCHENAID KDTE234GWH0 the left hand rack adjuster was off i just placed it back as how it should go customer also had a non operative dispensor it wasent closing replaced it they have a policy adjusted for the parts; used 1 W10861000 (DISPENSER) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 refer noisy installed evap van motor ckd ok
Edi C.
OVEN KITCHENAID KOSE500ESS02 "Customer complaint not screw at braket: found missing screw that attach oven to wall never was install not holes customer did not want me to open holes with screw part of installation , ovent tested ok to manufactory specifics."
Jonathan H.
WASHER MAYTAG MHW4200BW1 arrived but didnt hear the sound in person may be from the motor assembly if she contacts me later today with audio or video i can see if it will need parts WPW10453673 - coverW10870752- stator
Larry G.
WASHER WHIRLPOOL WTW4850XQ0 "f7-e5,,,f8-e3---bad bearings in gearcase and leaking oil."
Chris Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 found kinked waterline didnt need parts
Oriale P.
MICROWAVE KITCHENAID KEMS378SSS05 found unit turn table not turning needs switches to be replaced.; ordrng 1 W11033422 (interlock) and 1 W10911403 (motor-turn) and 1 ovendolly (oven dolly)
Jonathan H.
DRYER MAYTAG MGDC465HW0 "chedked for noise, bracket on bottom cover rattling fixed bracket for motor assm tested unit no further issues if any noises cust will contact us again"
Jonathan H.
WASHER MAYTAG MVWC465HW2 "unit had dimebetween agitator needed to remove the agitator and clucth, reinstalled and tested for noise no furtehr issues also had water concerns i made sure unit filled properly with no overfilling, its calibrated no furtehr issues"
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 i turned up rinseaid leveler and also found geleton inside rinseaid dispenser so i cleaned out and told cx to use liquid rinseaid.
Jonathan H.
OVEN WHIRLPOOL WGG745S0FH02 "W10565140 SERV POINTR REF- 7726220441 KURT INFORMED ME ITS POSSIBLE THAT THE UPPER OVEN MIGHT NOT HAVE ENOUGH SPACE TO BAKE COOKIES ON THE LOWER RACK LEVEL BECAUSE ITS DIRECTLY ON TOP OF THE FLAME. I ADJUSTED THE PLATE, CALIBRATED THE LEVEL FOR UPPER UNIT AND IF THERES ANY ISSUES HE CAN CONTACT US AGAIN."
Jaime G.
OVEN WHIRLPOOL WFG320M0BW installed the new user interface and range worked ok
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 installed the new hub and plate
Larry G.
WASHER MAYTAG MVWC565FW2 f5-e2--replaced defective agitator and lod lock. recalibrated and tested for correct operation.
Larry G.
WASHER MAYTAG MVWB835DW1 "replaced main control, userinterface, and inlet valve. recalibrated and ran manual tests for correct operation. unit is working ok."
Chris Z.
DISHWASHER WHIRLPOOL KUDS35FXSSA quoted : 396.54; ordrng 1 W10479761 (cntrl-elec)
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Refrigerator was in the defrost cycle upon arrival. Found noisey diffuser. replaced the diffuser and tested for noise.; used 1 W11164593 (DIFUSER) from stock
Jorge A.
DRYER WHIRLPOOL WGD7500GW0 "Due to no on, i installed switch for proper function."
Jorge A.
WASHER WHIRLPOOL KRSF505ESS01 "Due to sometimes LEd on/of , I did reset the main board and cleared all codes, run diagnsotic test all ok"
Oriale P.
DISHWASHER WHIRLPOOL WDF510PAYSA "ran test in diagnostics, no error codes water coming in wash motor is turning unit is draining, unable to verify complaint of not working or cleaning. woking ok."
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 i put it on test mode everything working fine.
Oriale P.
MICROWAVE WHIRLPOOL WMHA9019HN1 "found bad display cntrl board inside door assy, needs part replaced.; ordrng 1 W11186017 (door/mw)"
Francisco J.
WASHER WHIRLPOOL MAV7551AWW the washer needs a transmission the one on here is leaking oil the transmission is bad customer decided to buy a new washer since this one is from 2005...
Francisco J.
DISHWASHER KITCHENAID KDTE704DPA0 this is a second appliance i check in the same home so im charging the 59.95 the customer wanted me to check the dishwasher to see how well its working i tested water temp 120 i showed and cleaned the filter...
Robert S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Costco purchase comes with additional year warranty. Low water pressure from the saddle valve at the water heater. customer will need a plumber to correct water volume.
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ES00 kmsedmsnpl2 installed evap and compressor
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "replaced bad fan motor causing noise issue, ran test working ok. this is not related to prev serv call"
Francisco J.
REFRIGERATOR KITCHENAID KFFS20EYWH01 took the filter housing out and the level to the filter its working properly now its kicking out the filter as it should ...customer signed the form .
Jorge A.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Due to not cooling in fresh food side, i order few parts for proper function , need to defrost ice. customer is upset too many repairs been done in a short time, he wants replacement no food in his house.; ordrng 1 W11033168 (harns-wire) and 1 W11032800 (motor-evap) and 1 WPW10248595 (control)"
Oriale P.
REFRIGERATOR KITCHENAID KSSC42QVS05 "found defective ice maker not making ice & leaking water, needs part replaced.; ordrng 1 WPW10277448 (icemaker)"
Jonathan H.
WASHER MAYTAG MVWB835DW1 "UNIT NEEDED NEW VA;VE PSP PART TESTED UNIT THE COLD VALVE WHEN DISENGAGED WAS STILL FILLING EVEN AFTER IT WAS TURNED OFF PLUNGER WAS STUCK, REPLACED AND TESTED UNIT NO FURTEHR ISSUE COLLECTED PAYENT; used 1 W11165546 (WATER VALVE) from stock"
Chris Z.
MICROWAVE WHIRLPOOL WMH53520CS4 just needs new swtchs and fuse quoted 264.92; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10138793 (fuse)
Chris Z.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 dent in door subitted pics on quickpick; ordrng 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)
Francis C.
FREEZER WHIRLPOOL WRS571CIDW00 "training completed , i call whirpool and they recomend replaced the ffz door ,sr#7726220176"
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "made repair to door gasket for ff section causing mositure inside fridge, applied heat to reshape, to seal properly to frame"
Jorge A.
REFRIGERATOR KITCHENAID KSC23C8EYY00 "Due to freezing in fresh food side , I installed new parts for proper fucntion. defrost a lot of ice."
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 it was order the wrong door.-reordered; ordrng 1 W11307249 (dor-fip) and 1 W11223753 (nameplate)
Robert S.
OVEN WHIRLPOOL WEG730H0DS0 Replaced the main and display board . No charge per jeremy.
Oriale P.
WASHER MAYTAG MVWB835DW4 "cust has no hot water coming from plumbing, advised cust unit has to have hot water to clean properly. recalibrated washer working ok. sr#7725784292"
Sarkis M.
RANGE JENN-AIR JGRP436WP02 installed door glass ckd ok auth#jmohp00apl1
Jorge A.
DISHWASHER WHIRLPOOL KDTE334GPS Installed new pump motorfor proper function check for leak all testedout ok all working as should be.
Raymond J.
DISHWASHER AMANA ADB1400AGS1 replaced faughty sump and mtr. all tst good
Edi C.
WASHER MAYTAG MHW8630HC0 Customer complaint leaking : unable to diagnose leak when running diagnose test found error code for door lock replaced door lock re run test no leaks all components tested ok to manufactory specifics.
Francisco J.
REFRIGERATOR KITCHENAID KRFC302ESS00 replaced the glide to the freezer icebin ..request completed .customer also tried it out .
Ramon H.
DISHWASHER KITCHENAID KDPE234GPS0 cx was concerned dishes were not dryin checked heater and tribitity sensor working normal
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 cx concerned temp reset main control and tested working good
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS03 replaced fridge door and all compnents with it
Jaime G.
RANGE WHIRLPOOL WFG525S0HV0 installed the new gas- regulator
Jonathan H.
DRYER WHIRLPOOL WGD560LHW0 shorted control from short near motor removed unit got autho for double labor to pull down unit tested after replacing parst no furtehr issues its drying and heating
Jonathan H.
DRYER WHIRLPOOL WGTLV27HW1 autho - wmrydmrnl2replaced all parts tested unit its heating and now motor working fine no furtehr issues use utho for repairs
Victor B.
WASHER MAYTAG MVWC465HW2 no errror codes i put it on atomatic everything works normal.
Victor B.
WASHER WHIRLPOOL WTW5000DW2 "unit doesn't have hot water connected only water from city, i info to female to use only tap water setting if she continue having problemes she might need to connect hot water."
Raymond J.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 "chk and test refer, all test good refer"
Francisco J.
WASHER MAYTAG MHW5630HW0 mms0fmsnl2 autho me and E.C checked it it was giving thr f3e1 error code but the tub isnt moving now nothing stuck in between ordering parts; ordrng 1 W11322901 (board) and 1 W11354541 (stator) and 1 W11314361 (rotor)
Oriale P.
DRYER MAYTAG MGDC465HW0 "realigned door & reset hinges causing issue of not closing properly, tested working ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 unit needs new damper due to it not opening and sharing air into FF; ordrng 1 W11236851 (diffuser)
Larry G.
GAS SLIDE-IN WHIRLPOOL n/a weak ignitor. 2.8 amps..replaced igntor and tested for correct heat.; used 1 12400035 (IGNITER KIT) from stock
Oriale P.
WASHER MAYTAG GS5VHAXWQ01 "removed ice blocking air returns causing ff section to not get cold, unit now working ok."
Edi C.
DRYER WHIRLPOOL LGB6200PQ0 customer declined repair coast close to new dryer
Robert S.
WASHER WHIRLPOOL WTW7500GC2 F5-e1 error lid latch problem.; ordrng 1 W10861642 (latch) and 1 W11130238 (control)
Chris Z.
DISHWASHER WHIRLPOOL WDF330PAHW2 dispenser isnt opening durring wash; ordrng 1 WPW10671905 (deterg disp asm) and 1 W11087226 (control elec)
Edi C.
WASHER MAYTAG MHW5630HW0 helper done
Victor B.
DRYER WHIRLPOOL WGD6620HW0 1 bracket was off i put it back in place no more unusual noises
Rose K.
REFRIGERATOR WHIRLPOOL WRF954CIHZO2 ADJUSTED REFRIGATOR BOX TO ALLOW MULLION TO CATCH AND CLOSE
Larry G.
WASHER WHIRLPOOL WTW8040DW4 f0-e3.----ran manual and automatic test cycle for correct operation. recalibrated and checked for correct performance. unit working ok.
Rose K.
WASHER MAYTAG MVWB835DW4 replaced water valve; used 1 W11165546 (WATER VALVE) from stock