Local Reviews
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Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Due to not dispensing water and ice, i did installed main board and display board, spacer for proper function all tested ot ok; used 1 W10221048 ("
Ramon H.
MICROWAVE JENN-AIR JMW3430WS01 replaced inverter and mag...tested working good
Edi C.
DISHWASHER JENN-AIR JDB9000CWS3 "Customer complaint not drying dishes and white residues on dishes: run diagnose test found hot water below temp, 95 dregrees, normal temp 120 in order for machine to work at peak performance instruc customer of water issues re run test all components tested ok to manufactory specifics."
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed door fixing the airleak but found silver trim on shelf was coming off preventing the door from sealing; ordrng 1 W11245713ds (shelf-glas)
Raymond J.
DRYER WHIRLPOOL MED8200FC2 "tech went out to replaced parts ordered by prev tech, cx has dryer drum shipped to home and drum was damanged ord new drum. this is stack unit; schdld next appmnt for 5/7 TUE !"
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Replaced the main control board and pressure switch. customer needs a plumber to run hot water to the garage as they experience future error codes.
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Ice on the freezer floor and leaking at the bottom of the door. Removed all the ice and cleared the drain.
Robert S.
WASHER MAYTAG MVWX655DW1 Replaced the gearcase- cam assembly-drive belt-drive hub-washplate and main control board. Recalibrated the washer and tested for leaks.
Larry G.
DRYER WHIRLPOOL WED4815EW1 "door closing hard and blower rubbing on housing.blows breaker during cycle.; ordrng 1 WPW10185982 (timer) and 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 279838 (element,heater) and 1 WPW10610880 (catch)"
Raymond J.
RANGE WHIRLPOOL KSGG700ESS1 "replaced damanged panel, all test good"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ice baket was full of ice i.m working ok
Raymond J.
RANGE KITCHENAID KSGG700ESS1 "replaced damanged console, all test good"
Larry G.
COOKTOP WHIRLPOOL IGS900DS05 replaced burnner valve and verified operation of all burners. advised customer not to cover stove top with tin foil.
Chris Z.
RANGE KITCHENAID KSGG700ESS1 REPLACED CNTRL PANEL NOW ALL BUTTONS RESPOND TO TOUTCH
Edi C.
DISHWASHER KITCHENAID KDTE104DSS0 Customer complaint not drainning complete and detergetn still at botton: found bad sump pump not working ordering part for customer s code motor for customer; ordrng 1 WPW10605057 (pump and motor assy) and 1 W10854215 (cntrl-elec)
Victor B.
REFRIGERATOR IKEA ISC21CNEDS00 "compressor start for a few seconds then stop, herd to move-ordered; ordrng 1 WPW10466675 (compressor) and 1 876765 (mtg kit)"
Ramon H.
DISHWASHER WHIRLPOOL WDF330PAHS2 cx complaining leaking from bottom....saw leak coming from drain took drain off and saw that it was not on correctly reinstalled drain and ran test cycle no more leak
Francisco J.
WASHER MAYTAG MVWX655DW0 did tests on the washer ran diagnostics was not getting any error code other than suds ..changed the shifter and then checked the hub needed a new hub and not the transmission replaced hub put the washer is calibration no error codes now and ran the washer on a cycle with clothes its washing now.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replaced the light to the refrigerator they are both working properly now .
Francis C.
REFRIGERATOR KITCHENAID KBSD602ESS00 helping EM training
Victor B.
REFRIGERATOR WHIRLPOOL ED5FHAXST01 ice maker leeling and just going and going ordered.; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm)
Victor B.
REFRIGERATOR KITCHENAID KBFS22EWBL7 drain ice up and tuve at back was together repalced with tube drain per service flash; used 1 W10619951 (DRAIN TUBE) from stock
Robert S.
WASHER MAYTAG MVWX655DW0 Replaced the washplate and cap. Tested the washer in manual mode.
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS00 "installed part , now its ok tested fine , custumer need to wait 24hrs for a good cooilng performer"
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 soap wasn't getting disolve cause water was off at wall valve.
Enrique M.
REFRIGERATOR FD KITCHENAID KRMF706ESS01 "Moisture around ice box facia, replaced left door closer and ice bin gasket, I accidengtaly damaged facia heater during installation, and had to replace also, NEW LEAF office is closed now..."
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "ice maker had ice but not dropping on test it did drop, repalced ice maker it got water.; used 1 W10873791 (ice maker) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Replaced the control damper and harness.
Edi C.
WASHER MAYTAG MHW5500FW1 Customer complaint noisy:run diagnose test found clogg drain on door seal cleaned washer ok no noise run with towels
Ramon H.
RANGE WHIRLPOOL WEG745HOFS0 replaced glass fron door working good
Edi C.
WASHER MAYTAG MVWB855DC3 Customer complaint not drainning : found clog water pump clear it re run test washer drain and spin all components tested ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MHW6000XW2 replaced bad motor cntrl board for f-6 e-1 error no motor movement ran test working ok.
Ramon H.
WASHER WHIRLPOOL WGT4027EW0 cx needs gearcase and cap; ordrng 1 3360629 (gear case) and 1 WP8572717 (start capacitor)
Chris Z.
MICROWAVE JENN-AIR JMW3430HS00 replaced the cntl pannel that had a short key.
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 cx needs harness and ice container; ordrng 1 W10838084 (harness) and 1 WPW10558423 (ice container)
Jaime G.
DRYER WHIRLPOOL WGD9450WW1 found door flimsy and loose GAVE CUSTOMER THE ESTIMATE
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 replace motor control belt and cam runtest ok request completed; used 1 W10721967 (CAM) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "she was concern that wasn't making enought the set was at ideal, i explained that makes ice everyt 2 or 3 hrs. a set of 8 cubes, and set it higher than ideal so it can make faster than normal."
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer showed me how she loads the dishwasher and she literally throws the rack inside causing all the dishes to fall left or fall right. I explained she has 2 options, push the rack in much softer or load them up properly. Customer very upset with the unit she wants another one she wants a replacement I explained no marts will fix the dishes falling when u push them in that hard and if she gets another one she must understand the new one will do the same thing it's not a functional issue all else tested fine. Adjusted the racks and hopefully that will be sufficient for her."
Ramon H.
OVEN KITCHENAID KEBU107SSS00 cx needs tod cx does not wish to proceed at this time
Edi C.
WASHER MAYTAG MVWB765FW2 found bad lock ordering part for customer; ordrng 1 W10810403 (lid lock assy)
Ramon H.
WASHER MAYTAG MVWB835DW0 pressure hose had kink in it recalibratectested working good
Raymond J.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "tech found drain in ff section clogged, tech used steamer and wire but water would still not go down. called tech line and unit has collapsed drai and can not be repaired per tech line. ref 7724714467"
Jaime G.
FREEZER KITCHENAID KSC23C8EYB00 checked low and high pressures and they are ok found fridge working ok. unable to duplicate problem
Larry G.
WASHER WHIRLPOOL WTW4816FW2 f8-e1..open cold coil valve.; ordrng 1 W11210459 (valve)
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to no power in unit, i installed new board and UI display for proprer function now is wqorking fine."
Larry G.
WASHER MAYTAG MVWX655DW0 pumping coming on and off. found bad board.. s code part. waive service call.; ordrng 1 W10625696 (main control)
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 reference #7724664785tried the new user interface and its not working called techline again im getting 5volt dc out ..to the uireccomended i try one more time and to order the harness..; ordrng 1 WPW10442440 (harness) and 1 W10911022 (user interface)
Jonathan H.
ALPHA MAYTAG n/a Unit needed new bellow replace gave the quote for customer and she dosnt ant repairs will call in in 39 if she wants repairs. W11106747.
Jonathan H.
REFRIGERATOR SBS KITCHENAID KSSC42QMS01 "Unit needs new board assembly also fan shorted out from board ordering oarts setting up appt for this comming Wednesday. Also will perform cool cleaning on it when return. ; ordrng 1 W10181323 (motor,fan) and 1 W10818296 (cntrl-elec) and 1 W10823805 (cntrl-elec FOR UNIT )"
Larry G.
WASHER MAYTAG MVWC565FW1 mk0ir00npl2.. shaft on gearcase come out. leaking oil. shaft stuck inside agitator; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11161960 (agitator)
Larry G.
WASHER WHIRLPOOL WFW7590FW0 lock control on. ran washer through automatic test cycle to verify correct operation. checked for fault codes. unit working ok now.
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 i replaced ice door due to air leak casuing ice build up in the icemaker room. and also replaced disp. motor due to melted ice water dripping down into the auger motor cavity and shorting the motor
Sarkis M.
DRYER MAYTAG MGD3500FW0 installed motor and repar kit steel making nois orderd drum; ordrng 1 W10508188 (drum)
Jonathan H.
FREEZER WHIRLPOOL WRB322DMBM00 Replaced all parts but trade partner is closed can't get autho for double labor. Please put back on route for Monday to get autho. ; schdld next appmnt for 4/29 MON !
Robert S.
OVEN KITCHENAID KSGG700ESS1 Checked the range after two burner heating cycles the range burner will not ignite ordering spark module and valves; ordrng 1 W10860916 (module-spk) and 1 W10861656 (regulator)
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "cust say unit makes load noise in spin cycle, unable to work on unit with dryer stacked on top in tight spot, need helper auth#WK0YE00NL2; ordrng 4 W11316766 (shock absorbers)s and 1 2man (2 man)"
Enrique M.
DISHWASHER KITCHENAID KDFE104HWH0 "Customer reported not filling up with water, checked water line and water valve, ran diagnostics and water fill was normal, adviced to use JET-DRY, water is leaking under the sink..."
Ramon H.
WASHER WHIRLPOOL CGT9100GQ0 tighten rind around gasket leaking from door testyed working good
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Unit was unpluged, customer reported having ball of ice and fan motor making noise, possible no defrost condition, ordering parts listed.; ordrng 1 W11035836 (control board) and 2 WPW10383615 (thermistor)s and 1 WPW10436849 (heater)"
Ramon H.
OVEN KITCHENAID KEMS378SSS04 cx has f6 e1 needs both boards; schdld next appmnt for 5/6 MON !
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 ice jammed in ice container chopper blades. removed and tested for correct operation.
Pablo V.
WASHER WHIRLPOOL n/a washer need a new control/timer washer is in unit 1034 control board is diferrent from the one that is inside the washer; ordrng 1 W11133872 (control) and 1 WPW10367632 (filter) and 1 W10849440 (cord)
Edi C.
WASHER MAYTAG MVWB765FW3 Customer complain not spinning : found error code for out of balance level unit instruct customer on balance load all components tested ok to manufactory specifics.
Larry G.
WASHER MAYTAG MVWC465HW2 pulled error code on washer. error code was indicating stuck button. recalibrated machine and put into test mode. no further problems
Larry G.
REFRIGERATOR MAYTAG MFI2269FRZ02 "not making ice in ice maker. put into test mode, ice maker failed; ordrng 1 WPW10300024 (icemaker) and 1 W10882923 (icemaker)"
Robert S.
DISHWASHER WHIRLPOOL WDF760SADB2 Replaced the sump and motor assembly. Tested operation no leaks in wash or drain.
Enrique M.
REFRIGERATOR KITCHENAID KSSC48QTS00 "Not working at all, found and replaced main control board, compressor and fan motors came on but dispenser was not working, called tech line, recommended to order and replace again, now is working fine, paid in full
Chris Z.
RANGE WHIRLPOOL WFG320M0BS3 i adjusted burner head and raised the gas pressure coming from the house now burner ignights
Robert S.
RANGE WHIRLPOOL WFG320M0BW2 Regulator leaking gas ordering regulator.; ordrng 1 W11346659 (regulator)
Jonathan H.
DRYER MAYTAG MGDX655DW2 Roller support broke off. Replaced. Tested unit no more issues. ; used 1 4392067 (REPAI KIT) from stock
Edi C.
WASHER AMANA NTW4516FW2 "Customer complaint not working : found bad agitator ordering part for customer; ordrng 1 285565 (agitator assy,comp)"
Jonathan H.
WASHER WHIRLPOOL n/a Unit needed calibration done it was off by too much. Calibrated and fixed it informed customer that he can use convection for better heating and even heating. Also the aluminum foil on the bottom might be interfering with the heating from hidden bake element.
Jonathan H.
DRYER MAYTAG n/a Unit needed door hinge to be pulled off and fixed. Door catch hittin the cabinet wall from hinge so switch not activating and keeps beeping at the control not allowing unit to start. Checked motor it's not motor or the touchpad. Fixed the switch and hinge. Door catch catches latch now normally and unit turns on and runs
Jonathan H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 S71233 special project number. Needs sealed system setting up next week repair ; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)
Francisco J.
REFRIGERATOR WHIRLPOOL n/a the freezer was overstacked no airflow ..they will rearrange the thing..
Robert S.
DRYER WHIRLPOOL WGD72HEDW1 Lint screen plastic shroud warped inward causing lint screen to not seat fully. Heated the lint screen shroud and moved forwards.
Ramon H.
WASHER WHIRLPOOL WTW8500DC0 cx needs console and main control s code parts per jermey; ordrng 1 W10838672 (console) and 1 W10812418 (mcu)
Oriale P.
DRYER INGLIS IGD4400VQ1 "replaced broken door switch, ran test working ok."
Robert S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Adjusted the left refrigerator door and heated the freezer door gasket to seal properly.
Sarkis M.
RANGE KITCHENAID KGCU483VSS02 2 man aut#kk05ckonl2 no gas passing to berner; ordrng 1 WPW10402611 (manifold) and 1 WP9759091 (regu) and 2 WPW10364555 (holder-orf)s and 1 2man (2man)
Ramon H.
RANGE WHIRLPOOL WFG525S0HZ0 replaced hinges tesdted working good
Jorge A.
REFRIGERATOR MAYTAG MSF25D4MDM01 "Due to leak at the bottom of freezer side , i unclogged the drain tube , cleane and dfrosted. all tested out ok."
Ramon H.
DISHWASHER WHIRLPOOL WDT780SAEM1 replaced feeder tube tested working good; ordrng 1 dsWPW10491331 (arm apray)
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced dead main cntl board will not start, ran test & diagnostics, working ok.; used 1 W11162438 (main cntrl board) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 compressor running at 1.2 amps and verified frost pattern. both fans running ok
Larry G.
RANGE WHIRLPOOL WFG525S0HV0 missing entire front door to oven . i called into lowes and they declined est.
Sarkis M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 need board parts not available
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 changed the icemaker and the water valve to the refrigerator it should be working properly now .
Jaime G.
DISHWASHER KITCHENAID KUDD01DPPA1 "found both units running at the same time, due to a leak on the motorsgave customer an estimate"
Robert S.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 Ice inthe air tower and blocked the evaporator fan blades also ice alon the topo of the evaporator coil. Removed all ice cleared the drain. The defrost system is working at 2.45 amps.
Oriale P.
DRYER MAYTAG MGDB765FW0 "advised cust on how not to push on button to start, only need to put finger on button to start unit. advised cust to use time dry for small loads, ran test in diagnostics working ok."
Jaime G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 found fridge not cooling due to a defrost problem had frost removed and ordered harness; ordrng 1 WPW10290745 (harness)
Sarkis M.
RANGE HOOD WHIRLPOOL KVUB606DSS3 hood vent is making extra noise and vibrates adj fan blade ckd working ok
Jonathan H.
OVEN KITCHENAID KEBS279BSS00 Unit needed calibration and also the aluminum foil inside unit was obstruction heat flow. Informed customer to use the convection bake settings. Calibrated and ran test. Unit heats up to 400
Oriale P.
DRYER WHIRLPOOL WED4850HW0 "found start button sticking only working with end signal cycle turned off, made adustment to push to start button, now woking in both positions."
Jorge A.
REFRIGERATOR KITCHENAID KSRD25FKWH02 "Due to rust in icemaker, i installed newicemaker in order to avoid rust and working fine all ested fine; used 1 4317943 (ICEMAKER) from stock"
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "replaced damanged handle and screws, all test good"
Edi C.
WASHER WHIRLPOOL WFW87HEDW0 Customer complaint not spinning levaign cloth wet: sd code part; ordrng 1 W11029153 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL ED5KVEXVO01 pins that hod the microswitch are broken needs dispencer bracket.; ordrng 1 WP2180226 (dispencer bracket.)
Robert S.
WASHER MAYTAG n/a actuator arm not connected to the splutch assembly. Replaced the cam splutch assembly and tested the washer.; used 1 W10721967 (CAM) from stock
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found broken evap fan motor , just replaced , now its okzation tested fine after install fan running ok , using authori KJMSKJMAL1.5 , im not charging for fan motor for custumer satisfaction ."
Larry G.
WASHER WHIRLPOOL MAH5500BWW drain backing up when pumping out water. advised to have drain cleaned out
Oriale P.
WASHER WHIRLPOOL WFW75HEFW0 "replaced faulty pressure switch, for f-3 e-1 error ran test working ok.; used 1 w10448876 (pressure switch) from stock"
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Due to no water not dispensing, I saw some frost in water filter, filter is not working fine . Recommended to customer to get another water filter to see how it works."
Raymond J.
COOKTOP KITCHENAID KGCC506RBL07 "found burner caps missing, w/p sent cust part but was not right size, tech ordered part and direct ship; ordrng 1 WP8286153CB (burner cap (DIRECT SHIP) DS) and 1 WP8286155CB (burner cap (DIRECT SHIP) DS)"
Victor B.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "auth##WJVVY00XPL2, leak at evap. replaced evap. and compressor."
Francisco J.
RANGE JENN-AIR JGRP430WP01 the range was staying stuck there was no response from it i replaced the front control panel and one can make selections i also tested the bake and it works . jennair its still within the 5 years so board is covered according to service bench only charging for labor and visit .
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 f.f. not defrosting.; ordrng 1 W11098695 (fan scroll) and 1 W11130211 (UI) and 1 W10316760 (f.f. evap. hermistor.)
Raymond J.
REFRIGERATOR IKEA IX6HHEXDSM00 "replaced faughty ice maker, all test good"
Jorge A.
REFRIGERATOR WHIRLPOOL n/a "Due to intermittent dispensing water, I installed display board and reconnected the water filter all tested out ok"
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "evap. ice up per test open by-metal i checked is good is good by main board connector-replaced main board and defrosted evap.,now on test is good and ges into defrost,"
Enrique M.
REFRIGERATOR WHIRLPOOL WRT111SFDB03 "Not cooling in the refrigerator compartment, cleared the drain and installed a heat probe, removed frost from around fsn motor; used 1 819043 (HEAT-PROVE) from stock"
Ramon H.
DRYER AMANA NGD4655EW1 replaced handle and removed pen from blowe motor tested working good
Jonathan H.
DISHWASHER JENN-AIR JDB8700AWP1 Error codes for motor drain and board orders parts setting up ASAP appt. next week. Paid today will pay balance when we return. Parts covered from jennaire ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455260 (pump&motor) and 1 WPW10531320 (drain pump)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "led lights burn out repalced all 3 led now lights works.. i pcked up from lloyd at warehouse the #WPW10515057, cust, has 2 years from costco; used 2 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Raymond J.
WASHER MAYTAG MVWC416FW1 helper complete
Jonathan H.
WASHER MAYTAG MVWB765FW2 F3e2F8e1F2e1Unit needed new water valve assembly replaced from truck stock all tested fine after. ; used 1 W11165546 (WATER VALVE) from stock
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint not spinning : found clogg water pump cleaned run diagnose test all components tested ok to manufactory specifics.
Larry G.
REFRIGERATOR FD KITCHENAID KRFC704FBS00 replaced dispenser motor and tested for ice coming through shute ok.. tried cubed and crushed.
Pablo V.
DISHWASHER KITCHENAID KDTE254ESS1 replace dispenser run test no leaks request completed
Oriale P.
DRYER MAYTAG MGDC465HW0 "made adjustment to door latch causing door to stick closed hard to open added grease, test working ok."
Ramon H.
DISHWASHER IKEA IUD8555DX0 cx drain not working replaced darin pump tested working good
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 replaced a frozen auger motor and now unit is able to dispense ice
Jonathan H.
DISHWASHER WHIRLPOOL KDTE334GPS Drain obstruction not allowing unit Impellar to properly push out water and no operation. Cleared code. Tested unit fixed Impellar.
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 installed harness left fridge working
Victor B.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 per female not making enough ice replaced ice maker it got water.
Robert S.
WASHER WHIRLPOOL MVWB965HC0 Replaced the clutch and main board. Washer now will spin and agitate. Recalibrated the machine.
Robert S.
DRYER WHIRLPOOL WED5000DW2 No 220 volts at dryer outlet customer will need an electrician to correct power supply to the dryer.
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "when open and closff door squicks, ordered the wheel i put a piece of whell but cust. not happy that wa i told him i would replace the wheel but it won't make a different.; ordrng 1 WPW10304659 (wheel)"
Jaime G.
RANGE AMANA AGG222VDW1 found a weak igniter had it replaced; used 1 12400035 (IGNITER KIT) from stock
Sarkis M.
DISHWASHER WHIRLPOOL KDTM354ESS3 dishwasher does not drain adj drain pump ckd working ok
Larry G.
DISHWASHER WHIRLPOOL KUDS30FXPA8 broken top rail wheels.. called into partner team and verified was covered under bulliten W10756177B..s code-S23010; ordrng 1 W10712394 (adjuster) and 1 W10712395 (adjuster)
Jonathan H.
RANGE WHIRLPOOL JGD83488DP Unit has gas leak I g from the buner heads. Ordering new heads and also gas sniffer tool ; ordrng 1 GASSNIFFERTOOL and 2 WP2001F175-09 (cooktop)s and 4 WP3403M075-10 (burnr-head)s and 1 WP74006070 (e-burner-)
Enrique M.
REFRIGERATOR FD WHIRLPOOL n/a "Replaced noisy air damper control and tested, tighten door handles."
Pablo V.
MICROWAVE KITCHENAID KBHS109BSS00 microw wave needd a neew panel customer is going to purchase a new microwave request compleeted
Francisco J.
MICROWAVE KITCHENAID KBHS109BSS00 helped pv.
Edi C.
WASHER MAYTAG n/a Customer complait lekaing : found bad water valve ordering part need second man dreyr on top autho## mk096k0nl2; ordrng 1 W10599356 (water inlet valve) and 1 1twomen (1 two men)
Raymond J.
DRYER MAYTAG n/a "found open heater cir, replaced temp swtich first.; ordrng 1 W11230567 (temp) and 1 279838 (heater) and 1 WP3977767 (therm fix) and 1 279816 (therm- cut off)"
Chris Z.
WASHER WHIRLPOOL WFW9250WW00 replace ripped bellow with a good one and tested and no water leaking
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW Replaced parts tested unit no more noises no issues. Separate issue fm last time. Needed parts got autho for extra labor. Wk03s00nl2
Oriale P.
DRYER AMANA NED4655EW1 "replaced drum rollers & belt for noise issue when running, ran test working ok.; used 1 4392065 (REPAI KIT) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "dUE TO NOT COOLING, found sealed system problem, need to order compressor; ordrng 1 WPW10507886 (compressor)"
Jorge A.
DISHWASHER WHIRLPOOL WDT780SAEM1 need to order new dispenser due to broken gasket; ordrng 1 W10861000 (dispenser)
Sarkis M.
DISHWASHER WHIRLPOOL WDF760SADM0 water leak from motor pump; ordrng 1 WPW10671942 (sump and motor assy) and 1 WPW10348269 (drain pump)
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 checked both seals and advised on normal sealing.
Larry G.
WASHER WHIRLPOOL WTW4800BQ0 worn shocks. bouncing when pushing shocks down with agitator; ordrng 1 W10780045 (suspension)
Sarkis M.
DISHWASHER WHIRLPOOL KDTM354ESS3 ceed new sell gasket; ordrng 1 W10864081 (gasket)
Robert S.
WASHER WHIRLPOOL MVWB835DW3 broken blue wire at stator connection; ordrng 1 W10915700 (stator)
Francisco J.
OVEN KITCHENAID KEBS207SSS04 replaced the element and the board to the oven .oven is working properly now .tested it infront of customer .
Jaime G.
WASHER WHIRLPOOL WFW72HEDW0 "found washer not sensing the water level switch which i replaced. also, ordered main board; ordrng 1 W11031829 (cntrl), used 1 12002646 (LIGHT SWITCH KIT) from stock"
Larry G.
WASHER MAYTAG MVWB835DW0 replaced door latch and tested for correct operation of door lock.
Jorge A.
DISHWASHER KITCHENAID KDTM354ESS1 "Due to no power , need to order new main board; ordrng 1 W11228314 (control board)"
Pablo V.
MICROWAVE KITCHENAID KMHC319ESS2 replace all switch and interlocks run test no error code request completed
Jonathan H.
REFRIGERATOR KITCHENAID KRF305ESS00 Leaking from gasket. Condensation forming due to humidity sensor not selected. Opened up. Found mill. Heater not connected no power going to the million. Fixed harness and tested unit no further issues.
Jonathan H.
WASHER MAYTAG MHW3505FW1 Mjziczapl1Unit had defective pressure switch replaced from truck struck and ran diagnostics all tested fine afterwards no more erro code. ; used 1 WPW10448876 (SWITHC - WL) from stock
Jonathan H.
REFRIGERATOR KITCHENAID KSSC42QTS02 Unit needs to have water line installed. No water. Told customer. All tested fine everything else works normal
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "1 ff door was lower than other raized now is even also refrig was off ,bad receptacle showed to male and female.that if i move cord it turn on. i swap. to another receptacle now stay on."
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "leak on low side, i called tech support, whirlpool will contact cust with solution; used 1 WPW10143759 (DRIER) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "use authorization # whaqu00dpl1,dent on freezer door -replaced cust. happy."
Rose K.
REFRIGERATOR WHIRLPOOL WRF535SWHV adjusted freezer door seal
Jaime G.
DRYER MAYTAG MGDB835DW4 installed the new top
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Checked the washer found shipping blocks still in place. Removed the shipping blocks and tested operation.
Jorge A.
REFRIGERATOR JENN-AIR JFC2089BEP01 "Due to frost in freeser, i did adjusted the freezer door and cleaned all ice around cabinet freezer all tested out ok"
Rose K.
WASHER MAYTAG MVWB765FW3 replaced water inlet valve
Jaime G.
WASHER WHIRLPOOL CAE2795FQ0 found door locked ordered parts; ordrng 1 WPW10482836 (lid lock assemly) and 1 WPW10240513 (strike) and 1 W11188527 (cntrol)
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 replace wire harness run test ok request completed
Robert S.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Refrigerator temps swings wildly ordering parts; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10503278 (control) and 1 WPW10594330 (control)
Edi C.
DRYER WHIRLPOOL n/a replaced thermal cut off dryer heat; used 1 wp8573713 (cust off) from stock
Enrique M.
DISHWASHER KITCHENAID WDT730PAHZ0 "Dispenser not working, noisy door when open/close, ordering parts.; ordrng 1 W10861000 (detergent dispenser) and 1 W11305308 (cntrl-elec) and 1 8194001 (mount,door balance)"
Francis C.
OVEN WHIRLPOOL WOD93EC0AS05 "complaing not heating up , found bad control electronic , just replaced noe its ok all tested fine use authorization # wjt7w00dpl1mfrref # 7724583609"
Enrique M.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Not working at all, no power to board, repaired loose wire connection, water leaking under the sink, adviced need a plumber."
Chris Z.
WASHER MAYTAG MAH8700AWW i sealed up the leaky dipenser with epoxy and so now i advised cx to call back if leak continues
Chris Z.
DOUBLE WALL OVEN JENN-AIR JMW3430DS03 replaced power board that had a blown resistor with anew working one and now Mw and oven both oporate
Robert S.
MICROWAVE AMANA AMV2307PFB2 Replaced the interlocks and main control board. Tested operation
Sarkis M.
REFRIGERATOR MAYTAG MFX2876DRM02 ther in a rat nest wierring prabblm not repairable
Sarkis M.
DISHWASHER KITCHENAID KDTE204GPS need new motor pump customr refus to repair customer going exch the unit
Chris Z.
DISHWASHER JENN-AIR JDTSS244GP0 installed new board and unit poweerd up and i ran a full test and unit washes correctly
Sarkis M.
WALL OVEN MAYTAG MEW5527DDB16 need despl & main board dec est
Pablo V.
WASHER WHIRLPOOL MVWC416FW0 replace agitator run test ok request completed
Raymond J.
REFRIGERATOR MAYTAG MRT118FFFE01 tech found refer warm but a simi frost pattern on evap then melting away. tech attempted to install filter dryer but found small leak on low side at cabnet when dryer was pulled out called warranty and was told to bill for service. cx will be contacted by warr.
Francis C.
REFRIGERATOR KITCHENAID KFIS29PBMS02 helping javier training
Ramon H.
DOUBLE OVEN-GAS MAYTAG MGR6775ADS cx needs main control and ignitor cx does not wish to proceed
Oriale P.
DRYER MAYTAG MGDC215EW2 "found door hinges loose, causing door to sag misalighned for door to not close properly, tighten door hinges & made adjusment to handle. working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Not cooling in the refrigerator compartment, evaporator fan motor was not running, reconnected wire harness to fan motor and it started to work, tested and cleared all frost.."
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced bad water inlet valve with f-8 e-1 long fill error, recalibrated working ok."
Edi C.
WASHER MAYTAG LAV3600AWW found bad gaercase and steam seals customer declined estimate
Jonathan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer furious. Unit was super cold on fresh food side wouldn't stop cooling temps were at 20 I changed THERMISTER just to have unit up and running hopefully for next few days for us to come back with the part. They were suppose to send master tech and also manager hasn't according to customer returned any calls back. Ordering part setting up for next week repairs. Customer going out of town. ; ordrng 1 W10316760 (thermistor) and 1 W10418410 (cntrl-elec) and 1 WPW10226427 (cntrl-elec)
Jorge A.
DISHWASHER KITCHENAID KDTE304DSS0 "Due to leak at the bottom of motor sump, need to order motor sump and motor drain to solved the issue.; ordrng 1 WPW10455261 (motor sump)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Water dripping on refrigerator top shelf ands refrigerator gasket sealing properly. Added silver tape to back of evaporator cover to make defrrost water flow away from return holes.
Francisco J.
REFRIGERATOR JENN-AIR JCD2295KEP0 ref #7724687747 the parts needed are dicontinued i spoke to debbie about part #wpw10207411
Robert S.
WASHER MAYTAG MVWX655DW1 Washplate stripped gearcase leakin oil. Unable to test washer in manual test mode but calibration works. Authorization #mjz6a00xl2; ordrng 1 W11116592 (control) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN506ESS01 door hinge was lose not making contact to door switch adjust hinge checked working ok
Raymond J.
RANGE WHIRLPOOL WFG745H0FS1 "cx compl that pre heat sound to working on convection bake. tech tested and called tech assit to ver, per tech lin all is normal. rance test good"
Rose K.
RANGE WHIRLPOOL WFG540H0ES1 replaced both front bunners
Francisco J.
WASHER WHIRLPOOL MVWC565FW1 used the board and the switch the washer is washing properly now ..request completed ..
Francisco J.
DISHWASHER MAYTAG MDB4949SDZ0 the connections to the dishwasher were burnt once i fixed that i checked the board it was ot working i replaced the board now the unit is working properly no need to check the uibefore the dishwasher was all dead.
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Compressor not starting. Found burned ptc compressor start device. Replaced the start device and compressor runs with 1 amp draw.; used 1 8201786 (START-DEV) from stock
Ramon H.
WASHER WHIRLPOOL WGT4027EW0 cx needs gear case; ordrng 1 3360629 (gear case) and 1 WP661600 (drive motor)
Chris Z.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 unit had a clogged drain so i unfroze the drain and cleared it and also cleaned drain tube (ptrap) and now unit should ice up again
Enrique M.
REFRIGERATOR KITCHENAID KBBR206ESS01 "Upper grill making rattle noise ,adjusted and lubricate upper door hinge, reinstalled grill..."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "Due to frost around cabinet freezer, i cleaned and defrost all ice inside and adjusted the freezer door and gasket also all tested out ok"
Francis C.
OVEN JENN-AIR n/a HELPING damon training
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS00 "s code part... compressor not coming on. no interior lights,pantry light,fans not running. disconnected ui and fans came on; ordrng 1 WPW10769076 (pantry led) and 1 WPW10675033 (main control) and 1 W11170612 (harns-wire) and 1 W10894103 (ui board)"
Raymond J.
WASHER MAYTAG MVWX655DW1 "washer not spinning at full speed,only half speed, trans seems fine but there is comm error; ordrng 1 W11026785 (motor) and 1 W10913953 (actuator) and 1 W11116592 (control)"
Ramon H.
DISHWASHER KITCHENAID KDFE104DBL5 sump motor had leak in hose replaced sump motor tested working good..........THIS IS A DIFFERANT PROBLEM THEN LAST TIME
Ramon H.
WASHER MAYTAG MVWX500XW1 replaced gearcase and re calibrated working good; used 1 W10721967 (CAM) from stock
Oriale P.
DRYER WHIRLPOOL WGD4815EW "ran thru test all checks ok unable to find any issues with dryer, working ok."
Pablo V.
WASHER WHIRLPOOL WTW7500GC0 level front and rear legs no leaks customer had a pan for any water damage washer need it to be move in order to fix leg bottom base/frame is damage customer is going to get money back from best buy request completed
Oriale P.
DRYER MAYTAG MGD6630HW ran test on dryer unable to find any issues opperating normally.
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS "reattached loose wire connection for blower fan, checked water inlet valve no issues, working ok. also found damage to toe panel with dent."
Larry G.
WASHER MAYTAG MVWB865GC0 removed sheet from under agitator. recalibrated and checked for correct operation.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 installed the new motor and shaft and ice maker unit worked ok
Raymond J.
MICROWAVE OTR WHIRLPOOL WMH78019HV0 "repl m/w door that was jump time after set, tested with load and all test good"
Rose K.
RANGE WHIRLPOOL WFG505M0BS ordered new front glass with frame; ordrng 1 W11176456 (glass-door)
Chris Z.
WASHER WHIRLPOOL WTW5000DW0 replaced stripped washplate and now unit can agitate
Victor B.
REFRIGERATOR JENN-AIR JSC23C9EEM00 it was 0 & 41 deg. but on test without the ice bucket it show is present when isn't-ordered main board. per customer it stop freezing and start freezing by itself.
Pablo V.
WASHER WHIRLPOOL HAV2360AWW washer need a new pump customer decide to purchase a new washer request completed
Larry G.
WASHER MAYTAG MVWB765FW3 "f0-e3,,,f3-e2,,,f8-e1,,,f2-e1....replaced inlet valve and advised cust on low water pressure coming from faucet.. filling better now but needs more water pressure.; used 1 W11165546 (WATER VALVE) from stock"
Jaime G.
OVEN WHIRLPOOL WOD51ES4ES01 pullled oven out and had installed a new t-stat then oven worked ok
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "ice maker making ice i explained to female about the low water pressure the refrig is getting, temp. was -4 & 37 cooling fine."
Sarkis M.
RANGE WHIRLPOOL WFG515S0ES1 installed des board & sensor ckd working ok
Francisco J.
MICROWAVE KITCHENAID KEMC308KSS04 replaced the magnatron we tried it out its working properly now ..request completed.
Oriale P.
WASHER MAYTAG MHW6000XW2 "found f-6 e-1 error for bad motor cntrl board, needs to be replaced. cust paid trip & diag fee ; ordrng 1 W10374126 (cntrl-elec)"
Jorge A.
REFRIGERATOR KITCHENAID KSCS25INSS01 "Due to not dispensing water and noisy , I found nothing all are working fine,"
Jaime G.
MICROWAVE KITCHENAID KEMC308KSS04 assisted tech.
Rose K.
OVEN WHIRLPOOL WEG515S0FS0 ordered new spark module and gas valve; ordrng 1 W10898291 (module-spk) and 1 W10898290 (valve-gas) and 1 W10894102 (cntrl-elec)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 THERMISTER was different. Checked in diagnostics and found defrost heater assembly not on. Boa out out the voltage for it properly. Tested unit no further issues with it no frost buildup anymore all defrosted. Tested unit in cooling and defrost. Allow time for unit to cool properly. Fan working normal as well.
Jonathan H.
OVEN KITCHENAID KEMS309BSS00 Replaced parts and tested unit no more noises no more issues with the unit replaced and tested also stainless steel polished both doors and warmer drawer. Used protective flooring cover for kitchen no further issues.
Larry G.
WASHER MAYTAG MVWC565FW0 f8-e1....f2-e1.. recalibrated and tested for correct operation. water may have been turned off.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 "dUE TO LOOSE COVER FILTER, I DID SOME ADJUSTMENT ON FILTER HOUSING TOOK ALL PARTS OUT AND PUT IT BACK TOGUETER IN RIGHT POSITION ALL WORKS FINE NOW."
Rose K.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 installed sound shield; ordrng 1 67001019SD (trim-shelf)
Chris Z.
WASHER MAYTAG MVWB765FW3 "unit had bad cold and hot valves.. unit wanst letting any water in.. i replaced valve and now cold , hot , and dipenser valves open..; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
REFRIGERATOR KITCHENAID KBFO42FTX08 U it needed to be defrosted and unclogged the drain not allowing water to pass thru. Fixed drain issue charged labor and visit all tested fine no further issues.
Francis C.
RANGE SLIDE IN KITCHENAID KFED500EBS03 "complaing left front burner wont heat up , found bad limited swth and burner , custumer refused repair , getting new unit"
Pablo V.
WASHER WHIRLPOOL MLG2000AWW instruc customer abouth gasket molding in place run test ok request completed
Enrique M.
REFRIGERATOR BI KITCHENAID KSSS42FTX02 "Not making ice, found no water to ice maker checked and found open water valve, ordering water valve for May 8th; ordrng 1 WP2307650 (water valve)"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 auger motor making noise ..libed and working good.....
Pablo V.
DISHWASHER WHIRLPOOL WDT720PADM2 lubricate hinge run test ok no more nosie secure dish washer in place run test ok request completed auth WJZDOJZAPL1
Edi C.
DRYER WHIRLPOOL WGD8500DC4 found bad touch panel ordering parts for customer; ordrng 1 W11158453 (control) and 1 W11158455 (facia touch panel)
Pablo V.
DRYER AMANA MGDX655DW2 run test heat ok clean lint filter housing install in place run test ok request completed
Jonathan H.
DISHWASHER KITCHENAID KDTE104ESS1 Unit had issue with the motor being seized up I opened bottom and fixed seized up motor and tested unit no further issues after fixing motor. Ran unit few times and no problems with motor assembly. If callback order WPW10605057 sump assembly. Psp part within 6 months.
Oriale P.
WASHER MAYTAG MVWB765FW2 "found dispenser cap not seated all the way down causing soap to not empty out completely, ran test & recalibration working ok."
Sarkis M.
DISHWASHER KITCHENAID KDPE334GPS0 unit not filling water; ordrng 1 W11162732 (console) and 1 W11120155 (control-elect) and 1 WPW10653840 (door latch) and 1 W10861000 (detergent dispenser) and 1 W11162733 (pump&motor) and 1 W10872255 (valve)
Chris Z.
WASHER MAYTAG SAV205DAWW "unit has plenty things wronng with it as in the motor, board , valves .. parts are NLA ."
Raymond J.
COOKTOP JENN-AIR JGD8348CDP17 "replaced faughty valve and swtich, all test good"
Larry G.
REFRIGERATOR MAYTAG MFF2558VEM10 worn door seal and broken bottom freezer draw; ordrng 2 W10830162 (gasket-fip)s and 1 67004748 (bucket- re) and 1 W10827015 (cover) and 1 WP67001053 (glide rt) and 2 12002497 (gear (left))s
Larry G.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 replaced cover and checked for correct position of drawers.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Refrigerator door sagging. Adjusted the refrigerator door and heated the door gasket.
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Ice clumped in the ice bin. Removed the old ice and tested the dispenser
Robert S.
WASHER WHIRLPOOL WTW4616FW2 Checked the washer all function are normal. Customer corrected the drain issue washer functions normally.
Raymond J.
MICROWAVE KITCHENAID KMHC319ESS4 found exhaust fan mtr noisey and vibration; ordrng 1 W10830695 (motor-fan) and 1 W10632409 (duct-air)
Jaime G.
REFRIGERATOR WHIRLPOOL BB20VPSE installed the new evaporator and left fridge working
Jaime G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 installed the new damper control and cover
Jaime G.
MICROWAVE WHIRLPOOL CAE2795FQ0 installed the actuator and unit worked ok
Sarkis M.
M/W OTR KITCHENAID KMHS120ESS installed despl & board same : noises must be normal
Jorge A.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Due to key were stuck, i reset the control board and instruct to cusomer how to use the machine."
Jorge A.
DISHWASHER MAYTAG KDTE334GPS0 "Due to door not closing , i did adjusted the feets at front in order to close right; (created new UIS, deleted prior attachment to UisID 24563)"
Rose K.
WASHER MAYTAG MVWX655DW1 ordered new gearcase and motor; ordrng 1 W11035751 (gearcase) and 1 W11026785 (motor-drve) and 1 W10902814 (washplate) and 1 W10752187 (screw)
Chris Z.
DISHWASHER WHIRLPOOL WDF520PADM7 found clogg in air gap.. i unclogged it and ran drain and all water drained out of unit.
Chris Z.
DRYER MAYTAG MGDC465HW0 "installed part and dryer is now functionig , unit ignighter glowed , light sensor opened and allowed valves to open."
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 drain pump not working-replaced
Enrique M.
WASHER WHIRLPOOL WFW9200SQ02 "Water will not stop running, replaced the water valve and leak tested."
Jaime G.
WASHER WHIRLPOOL n/a found washer spinning slow ordered parts; ordrng 1 wpw10482836 (lid latch) and 1 w11222082 (motor)
Larry G.
OVEN KITCHENAID KGSA906PSS00 no bake or broil ignitor working.
Edi C.
DRYER MAYTAG MGD8200FC1 Customer complaint noisy : tied up screws tested with load dryer ok
Chris Z.
DISHWASHER KITCHENAID KDFE204ESS1 needs new sump assembly; ordrng 1 WPW10605058 (pump&motor)
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Due to motor is not working, i did reset the mother board and unplugged the motor and plugged back in their position now motor is working fine, if motor fail again need to order new motor"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDF08 installed panl & board ckd working ok
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 ordering a thermostat again the one that came was defective..; ordrng 1 wpw10583800 (thermostat.)
Victor B.
REFRIGERATOR MAYTAG MFX2570AEM3 fill tube frozen i defrosted -and replaced double valve and ice maker
Victor B.
REFRIGERATOR KITCHENAID KRMF606ESS01 the dispencer motor sometimes stop working replaced motor and shaft
Robert S.
COOKTOP JENN-AIR JGD3430GS00 upon arrival installed restrictor plate per service pointer W11105867.
Chris Z.
REFRIGERATOR KITCHENAID KBFO42FSX00 intermittant power failures; ordrng 1 W10823814 (cntrl-elec)
Jonathan H.
COMPACTOR WHIRLPOOL GX900QPPS6 Replaced control switch assembly Tate dung no further issues all tested fine unit turned on and crushing food. All checked out ok
Rose K.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 installed dye dryer and low side valve; used 1 WPW10143759 (DRIER) from stock
Larry G.
DRYER MAYTAG MGDC300BW1 roller bearing bad. replaced dryer kit and tested ok; used 1 4392065 (dryer kit) from stock
Jonathan H.
REFRIGERATOR WHIRLPOOL ED5PVEXWS08 Replaced the Evap tray no further issues with repairs.
Jonathan H.
OVEN WHIRLPOOL WFG714HLAS0 Psp parts replay controls and teste unit no further issues defective touchpad assembly. All checked out fine.
Jonathan H.
DISHWASHER KITCHENAID KDTM354ESS3 Replaced the tracks tested unit no further issues. They uninstalled unit for us they had to cut out the tiles. They will have it reinstalled themselves.
Chris Z.
WASHER MAYTAG MVWB835DW0 Error codes found: Long fill & stuck button.. i tested unit in verfication cycle and all checked good.. last i calibrated unit ..
Jaime G.
REFRIGERATOR KITCHENAID KRFC300ESS01 installed the new condense recharged the system left fridge working
Pablo V.
WASHER MAYTAG MVWX655DW0 auth mjyfy00xl2 replace gear case wash plate and hub run test ok request completed; used 1 W10528947 (HUB) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 replaced the pantry and refrigerator door gaskets.
Larry G.
OVEN WHIRLPOOL WFE550S0HV0 display not working or interior light. removed all wires from main control and user interface.. display now lighting up. advised on bugs in unit
Francisco J.
WASHER MAYTAG MVWX655DW0 replaced the washplate because it had no teeth left but the washer still spin like crazy ordering additional part s; ordrng 1 W10528947 (hub) and 1 W11035751 (gearcase) and 1 W10913953 (shifter)
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 replaced the oven ignitor is working ....tested the oven and the flame is working now..
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint wet cloth : match sympho ordering control board; ordrng 1 WPW10448876 (pressure switch) and 1 w11201293 (control board)
Pablo V.
DISHWASHER IKEA IUD8500BX1 replace dispenser run test ok no leaks request completed
Larry G.
DISHWASHER MAYTAG MDB8979SFZ2 replaced main control and board. tested for correct operation through automatic test cycle
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYW02 "found leak on rc evap , just repaired , also fan mottor not working getting 13volt dc and fan not running , just oredring part custumer will be availiable untill may using authorization KJMSKJMAL1.5; used 1 WPW10143759 (DRIER) from stock"
Jonathan H.
LAUNDRY CENTER MAYTAG MVWB865GW0 Needed new pump removed old one and replaced unit started pumping all tested fine no further issues.
Jonathan H.
RANGE-GAS KITCHENAID KDRP407H5509 Replaced part and tested unit the heat went up to 505 f. Also deep cleaned stainless steel panels installed and reinstalled. No issues with unit all checked out fine. Bake and broil tested fine elements up and running
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 ice bin cracked will mail out new ice bin to customer.; ordrng 1 WPW10558423ds (ice-contnr)
Jorge A.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Approval #wjwl900apl1. Due to air leak at freezer side , i defrost and melted all ice also in return to ref. section and adjusted the door."
Sarkis M.
REFRIGERATOR KITCHENAID KRFF707ESS freezer and refg fan wasnt working installed main board ckd working ok
Raymond J.
WASHER WHIRLPOOL MVWB765FW1 "cx compl was that washer stoped in mid cycle, found code f0e5 unbalance, repaired level legs and tested, all test good"
Victor B.
REFRIGERATOR WHIRLPOOL WRS311SDHM01 ice maker arm was off the ice maker it put it in place ice maker went thru cycle it got water.
Pablo V.
WASHER MAYTAG MHW8000AW0 replace tub basket run test ok instruc customer abouth the leak from the faucet test ok request completed
Robert S.
LAUNDRY CENTER WHIRLPOOL MVWX655DW1 Debris caught in pump. Removed debris from drain pump and calibrated machoine
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 evap. ice up per test open by-metal i checked is good is good by main board connector also ordered main board and UI.; ordrng 1 W11239666 (UI) and 1 W11035841 (main board)
Raymond J.
OVEN KITCHENAID KSGG700ESS1 "replaced faughty control ord by prev tech, all test good."
Francisco J.
COOKTOP JENN-AIR JGD8348CDP17 checked the cooktop raised the preasure on the grill burners checked the downdraft and its blowing air out properly
Pablo V.
WASHER WHIRLPOOL n/a "washer need a new motor caap belt and control; ordrng 1 W11283592 (motor) and 1 W11158831 (cap) and 1 WPW10006384 (belt) and 1 W11116590 (control), used 1 W10913953 (SHIFTER) from stock"
Sarkis M.
RANGE WHIRLPOOL WEGA25H0HN installed fan blowr ckd working ok
Sarkis M.
RANGE WHIRLPOOL JDS9860AAP installed egnitor ckd working ok
Francis C.
RANGE WHIRLPOOL WEGA25H0HN helping SM training
Sarkis M.
MICROWAVE WHIRLPOOL WMH53521HZ installed mag ckd working ok
Enrique M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not cooling enough, found low on freon, replaced the refrigerator evaporator coiuls and tested, using authorization #KJUNQ00XPL1"
Raymond J.
REFRIGERATOR KITCHENAID KSSC42FMS00 "REPLACED FAUGHTY ICE MAKER AND ORDED BROKEN BIN TO SHIP DIRECT TO CUST, ALL TEST GOOD; ordrng 1 W10798551 (bin (DIRECT SHIP)DS), used 1 4317943 (ICEMAKER) from stock"
Robert S.
RANGE KITCHENAID KSDB900ESS1 replaced regulator. adviced cx to contact gas company in regards of low pressure from source.
Jorge A.
DISHWASHER KITCHENAID KUDT03STSS0 "Due to no power in diswasher, i installed fuse in main board fro proper op.; used 1 W10258275 (FUSE) from stock"
Pablo V.
WASHER MAYTAG MVWX700XL1 replace control actuator and pump run test ok instruc customer not to wash fllor mats request completed
Rose K.
MICROWAVE KITCHENAID KOCE507ESS06 replaced applince manger and inverter board
Enrique M.
DISHWASHER KITCHENAID KUDE50CXSS6 "Not working at times, ordering more parts.; ordrng 1 W10473198 (cntrl-elec) and 1 W10619006 (latch) and 1 WPW10195835 (handle)"
Rose K.
REFRIGERATOR KITCHENAID KRFC302EPA00 repaired mullion
Jonathan H.
MICROWAVE KITCHENAID KOCE507ESS07 New autho for extra labor kjyk300nl2 removed unit and fixed recepticle. Tested unit no further issues they also had door switch issue not allowing unit to heat up. Fixed that from board area all tested fine.
Edi C.
DRYER WHIRLPOOL MGD8200FW0 Customer complaint lint flying all over: found broken door flap and seal replaced parts run diagnose test all components tested ok to manufactory specifics.
Robert S.
COOKTOP AMANA AGC6356KFB00 replaced defective harness. tested with cx to insure all is working.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Due to not cooling, i need to order compressor , is sealed system under warranty; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evap. dual) and 1 w10913906 (acces valve)"
Jaime G.
REFRIGERATOR KITCHENAID KRMF706ESS01 got the wrong part had to reoder parts; ordrng 1 W10815669 (pantry) and 1 WPW10769076 (user)
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 replaced the fill tube with heater because it had a bad connector . . . unit had a PAD on last repair so no charge
Raymond J.
REFRIGERATOR KITCHENAID KSSC48QVS04 "found ice make not working duu to faughty mtr, replaced and all test good"
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF757SDEH01 "installed main control electronic and display control , also i ran a cycle test all test came good and water fill on icemaker , using use authorization # s225equse crm/sr # 112789627. part number; ordrng 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec)"
Raymond J.
OVEN KITCHENAID KODE500ESS03 "replaced open fuses on wall oven, and tested. all test good.2 man AUTH # kjykh00al2"
Rose K.
LAUNDRY CENTER MAYTAG MHW3505FW1 reset controls
Chris Z.
DRYER WHIRLPOOL WGD8000DW4 replaced burnt air duct with a new one and now clothes wont stain
Chris Z.
WASHER WHIRLPOOL WTW8040DW4 i leveled unit and also calibrated it to be sure its washing and sesning proporly
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced whole door and now icemaker works
Edi C.
OVEN KITCHENAID KODE500ESS03 helper complete
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 replace control an switch run test ok request completed
Rose K.
WASHER MAYTAG MVWB765FW0 replaced main control board
Edi C.
DRYER MAYTAG DG713 Customer complaint noisy and not heat : found bad vent and noisy motor spring pulley assembly
Victor B.
REFRIGERATOR WHIRLPOOL KSCS25FKBL01 ", water filter housing leaking-replaced housing and filter no more leaks."
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 found the water- source to be the reason for not having ice and water dispensing. fridge ok
Larry G.
WASHER MAYTAG MVWB955FC0 "f5-e1,,,f5-e2,,,not locking door. bad door lock; ordrng 1 W11188327 (latch)"
Enrique M.
REFRIGERATOR KITCHENAID KBFA25ERSS00 "Noisy, could not detect any noise at time of at this time, customer will recor ig noise comes back, big ball of ice inside freezer, customer declined removal og frost.defrost systecm ok, paid for svc fee only..."
Jaime G.
OVEN KITCHENAID KODE507ESS04 INSTALLED THE NEW GLASS AND REMOVED THE SHATTERED GLASSS
Jaime G.
OVEN WHIRLPOOL WOS51EC0HS01 FOUND OVENS ELECTRICAL CONNECTION NOT DONE RIGHT. ADVICED CUSTOMER HE NEEDS TO CALL A CERTIFIED ELECTRICIAN
Pablo V.
DRYER WHIRLPOOL WGD7000DW3 found bad vent instruc customer to clean vent test all cycle working ok request completed
Edi C.
DRYER MAYTAG MGDB835DW4 Customer complaint stain on grill and drum : replaced parts run diagnose test dryer ok
Raymond J.
RANGE WHIRLPOOL WFG525S0HS0 "replaced burn head , swtich and module, all test good"
Francisco J.
COOKTOP AMANA ACR4303MFS3 "i checked this stove february 12 he had it connected unproperly he had neutral connected to l2 he said he was going to connect it with his maintenance he is a manager there .i was out there today and he says the stove is not working , its in another unit now unit 9 so i asked him if he ever connected it properly he said no he brought it to this unit now and he wants us to connect it ...i asked how he knew the stove did not work if he never connected it ..he said to do my job and connect it to this unit i told him we arent installed for him to call us out to install it in a new apartment and he started cursing and yelling n spanish i told him i could not work like that if he was yelling and cursing in spanich i called partner team to get everything noted reference #7724647626 i"
Pablo V.
WASHER WHIRLPOOL WGT4027HW0 washer need a new wire harness; ordrng 1 W11249320 (harness)
Francis C.
OVEN WHIRLPOOL WOD93EC0AS05 "found bad wrong control electronic package , just reordering againg , returning back with the rigth control electronic use authorization # wjt7w00dpl1after 2.30pm for custumer satisfaction .; ordrng 1 W11032469 (cntrl-elec)"
Francis C.
WASHER WHIRLPOOL CAE2745FQ0 "installed part , now its ok tested fine , using ahuthorization WJO7XJOAPL1"
Jonathan H.
DISHWASHER KITCHENAID KDTE234GPS0 Dispenser for soap not opening spring not allowing door to open. Checked volatge in diagnostics. Gets right voltage but door stuck. Fixed door spring and catch. Tested agin no further issues soap now dispensing properly.
Jonathan H.
DISHWASHER WHIRLPOOL WDT720PADM2 Error code door switch no closing. Hater circuit failure. Checked door switch violet wires fine. Checked the heater circuit controls putting out voltage but harness off at heater had issue with the heater terminal wire pin. Fixed harness and ran in diagnostics. 120 to heater tested unit no further issues.
Robert S.
DISHWASHER WHIRLPOOL WDF760SADB2 wash motor not operating odering parts; ordrng 1 WPW10671942 (sump and motor assy) and 1 W10854220 (cntrl-elec)
Jaime G.
MICROWAVE WHIRLPOOL n/a FOUND SHELF SCRABBIG THE MICROWAVE WALL CAUSING THIS TO SPARKHAD IT TOUCHED UP NOW IT WORKS OK
Larry G.
WASHER MAYTAG MVWC300XW1 f7-e5 bad shifter; ordrng 1 WPW10006355 (actuator)
Raymond J.
WASHER WHIRLPOOL WTW7000DW0 "found washer not responding, pud through dign and f0e5 and f0e3 which is over load, showed cust and cont warr about repair, due to being in commerical setting warr will reach out to cx . bill for dign"
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint water not going down from soap dispencer:reference# 7724675687 advise customer detergent becoming hard like cement clogggin dispencer call tech line advise use liquid or put detergent inside machine . customer stating is the same detergent she use on her old washer and that it works.
Sarkis M.
OVEN WHIRLPOOL WFG770H0FZ0 bottm oven is chepd orderd; ordrng 1 WPW10211368 (bottm-oven)
Larry G.
WASHER WHIRLPOOL WTW5000DW2 f8-e1..pump staying on when plugged in. canceled pump off and recalibrated. cycle tested for correct operation.
Larry G.
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 not defrosting. frost on back evap panel.; ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (board)
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 filter broke inside the housing-repalced test good.
Jorge A.
REFRIGERATOR MAYTAG n/a "Due to unit is unbalance, i did ajusted the feet in front door cabinet all tested out ok"
Francis C.
REFRIGERATOR MAYTAG n/a helping JA training
Rose K.
MICROWAVE WHIRLPOOL MMV4205FZ3 replaced door switchs
Chris Z.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 unit had one bad led modual so i changed it out and now all lights are working
Jonathan H.
OVEN WHIRLPOOL KOSE500ESS01 Psp parts. Removed unit completely out. Tested the controls replaced all parts and tested unit no further issues psp parts reinstalled and all checked out fine. 2 appliance so no seize fee charged. All tested ok.
Edi C.
DISHWASHER WHIRLPOOL KUDP02FRSS1 Customer complaint not working : found bad latch replaced it run diagnose test dish washer teste ok to manufactory specifics.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Ordered seal system Evap and compressor Replaced compressor and ran unit thru a complete flush. Tested unit with half freon amount and condenser heating great Evap freezing. All else tested fine charged again after sweep no further issues contacted contract for double autho. Wjxut00xpl2
Raymond J.
REFRIGERATOR KITCHENAID KBFS22EWMS9 "found noisey damper,; ordrng 1 WPW10594329 (damper)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS342FIAB INSTALLED THE NEW ICE MAKER AND ONE LIGHTONE LIGHT ITS BEING RETURNED
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Due to not wshing, i re installed the connection of motor pump and also hit the motor for proper function all tested out ok"
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 door play and freezer bottom hinge. making a popping noise when door opening. door cams look ok. customer doesnt want door replaced. going back to store where he bought it
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Leaking on floor, cleared the drain and removed frost and tested."
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 ordering the water valve and the icemaker to this call//did the test and im not getting water to the icemaker trhrough the tests .customer is requesting morning appointment from 8-10am.; ordrng 1 WPW10341329 (water valve) and 1 W11294907 (icemaker)
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "nne d to order sealed systme issue, need to order compressor and evap. for friday; ordrng 1 WPW10643261 (evaporator) and 1 W10309988 (compressor)"
Raymond J.
MICROWAVE WHIRLPOOL WMH32519FS0 "found m/w completly dead, cx has already taken unit down, plz repl control cx says was told 109.95 if m/w was removed and dign. will call office; ordrng 1 W10824822 (cntrl-elec) and 1 W10727360 (microswitch) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10269232 (thermostat) and 1 W10138793 (fuse) and 1 W10642989 (motor-turn)"
Victor B.
REFRIGERATOR KITCHENAID KRSC503EBS01 "per female she needs the return autorization, please see ref#7723973193 order124514 & 127695, she's not happy with the noises that make every time compressor comes on and 3 way valve change, the frost on ice . please see all the notes from previos service orders."
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 installed desp motor ckd working ok
Victor B.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "all led lights burn out replaced now all lit, i picked up the wpw10515057 from warehouse; used 1 WPW10515058 (LIGHT), and 2 WPW10515057 (LIGHT) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 there was a low noise when i opened the freezer door.i raized wheel at right front no more unusual noises.
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Due to dent in refrigerator side of fridge, need to order new door; ordrng 1 LW10839084 (door fip)"
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "main board not giving power to 3 way valve-replaced now 3 way valve gets power. also found yellow wire to 3 way valve broken and a few other wires peel off, right underfridge at back i put it together, also found a leak at low side from previos seal job. i solder it. and re-charge. i put 2 picture from wire broken on quick SD."
Enrique M.
REFRIGERATOR MAYTAG n/a "No unusual noises detected , ice maker is on with no water supply possible making the noise, adviced to tunr off, food not freezing in the ref section at this time, adviced to set to a warmer temperature."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 wjw0m00wpl1 i.m moudl was burnd installed i.m ckd working ok n/a to sine; used 1 4317943 (i.m) from stock
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 replaced door that had a cut wireharness
Pablo V.
LAUNDRY CENTER MAYTAG MVWC565FW0 run test ok request completed instruc customer if the problem comeback she will pay for the repair see SD QUICKPIC
Rose K.
OVEN JENN-AIR JJW2830DS01 REPLACED UI BOARD
Robert S.
WASHER MAYTAG MVWX655DW0 washplate stripped ordering the washplate; ordrng 1 W10902814 (washplate) and 1 W11050804 (cap)
Francisco J.
FREEZER KITCHENAID KBFN502ESS02 found a little piece of ice on the icemaker fill tube but the icemaker is not being activated ordering the water valve and the icemaker customer is requesting morning appointment ...; ordrng 1 W11225845 (water valve) and 1 W11246413 (water valve) and 1 W11084540 (icemaker)
Jaime G.
WASHER WHIRLPOOL WFW85HEFW1 INSTALLED THE NEW DOOR BOOT WASHER OK
Jorge A.
REFRIGERATOR FD WHIRLPOOL WRF535SWHZ00 "Due to not making ice, i checked the water valve is ok, found ice in the tube from water valve steamed and cleaned and all works fine"
Francis C.
REFRIGERATOR FD WHIRLPOOL WRF535SWHZ00 helping JA training
Enrique M.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Noi interior ilumination, replaced leds and tested lights ok now but freezer section in not defrosting new problerm, need freezer defrost thermistor, unable to fine part no, Edwin working on it...; ordrng 1 WPW10739408 (control board) and 1 WPW10384183 (thermistor)"
Jaime G.
OVEN WHIRLPOOL WOD51ES4ES01 FOUND TOP OVEN NOT WORKING ORDERED PARTS; ordrng 1 W10807576 (CNTROL) and 1 W11034459 (T-STAT)
Jonathan H.
DISHWASHER KITCHENAID KDTM704ESS0 Unit wasn't leaking but the door alignment was off possibly casing water to leak from the sides. Ran unit in diagnostics and found no leaks at the motor or diverted. If callback order valve and full sump. All else tested fine.
Pablo V.
LAUNDRY CENTER MAYTAG MVWB835DW4 clean pump run test ok clear error code and calibrate unit run test ok request completed
Larry G.
WASHER WHIRLPOOL WTW4950HW1 pump running when plugge din. recalibrated and tested for corredt operation. advised on cycle selections and detergent use.
Francisco J.
DRYER WHIRLPOOL WGD8540FW0 replaced the harness and userinterface the dryer is working properly again now.
Chris Z.
DISHWASHER IKEA IUD9750WS4 autho:ijxqgjxwl1 i just replaced the bimetal but i spoke safty dep. and they willl cover diagnosis.. unit is going to keep blowing the thermalfuse advised cx to get new one once it happens again
Pablo V.
DISHWASHER KITCHENAID KDTE254ESS1 "dish/wassher need a new dispenser; (created new UIS, deleted prior attachment to UisID 24563), ordrng 1 W10861000 (dispenser)"
Chris Z.
RANGE - ELECTRIC JENN-AIR JES9750CAS02 "unit is missing the terminal block for the right side modual... ordering parts WPY708730 (block) , WP7450P034-60 (thermostat) , Y708572 (contacts) , but these following parts that i need are NLA : 8255P412-60 , 7003P082-60 .. advised AIG will contact cx"
Francisco J.
LAUNDRY CENTER WHIRLPOOL WFW8400TW03 ordering the bellow i did not see any water leaks but customer states since the washer is old he wants to replace the bellow im not seeing any water pouring out or leaking so if after i install the bellow it leaks this will not be a recall because this is not my diagnosis.customer read this and is signing.; ordrng 1 WPW10111435 (bellow)
Francisco J.
OVEN- DOUBLE KITCHENAID KEBS208SSS04 helped bz
Larry G.
DRYER MAYTAG MGDB765FW0 "popping gfi when heat relay comes on. checked wires at thermostats, thermal fuse,ignitor has small crack. replaced and tested for correct heat operation.; used 1 279834 (COIL-VALVE), and 1 279311 (IGNITOR) from stock"
Robert S.
WASHER WHIRLPOOL MVWB965HC0 Error code f7 e9 and unit will not spin or agitatein manual diagnostics. ordering parts for washer.; ordrng 1 W11246700 (control) and 1 W10754448 (clutch) and 1 W10754158 (motor stator)
Jaime G.
REFRIGERATOR WHIRLPOOL MFF2557HEW FOUND A SHORTED COMPRESSOR CALLED FOR APPROVAL SPOKE TO JOE AND HE SAID TO CLOSE CALL THAT DUE TO PRICE DEPRECIATION JOB WAS NOT APPROVED THEY ARE TAKING CUSTOMER FOR EXCHANGE MATTERS
Robert S.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced the refrigerator evaporator thermistor fan scroll and crisper pan.
Chris Z.
WASHER WHIRLPOOL WTW7300XW repair was denied due to cost of parts and labor. unit needed tub repla
Jonathan H.
RANGE WHIRLPOOL WEG750H0HV0 Needs console tried resetting it and yet nothing. Ordering part ASAP ; ordrng 1 W11205353 (cntrl-elec) and 1 W11291152 (console)
Jorge A.
DISHWASHER WHIRLPOOL WDT720PADM2 "Due to not heating , i run test mode to check if is heating and it is heatin properly , i made some adjustment in wires fron heating element and all works fine"
Francisco J.
REFRIGERATOR AMANA ABR2037FES the refrigerator compressor is faulty there i not frot build up in the evaporator opened the freezer section to check .gave customer quote she checked her email and she received it she will call back if they go through with the repair ..she will pay for the 109.95
Jaime G.
OVEN WHIRLPOOL WOD51EC7AS04 FOUND AN ERROR F1 E1 COMPUTERORDERED PARTS; ordrng 1 W10842982 (CNTRL) and 1 W10864160 (USR) and 1 OVENDOLLY
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS cust going to call lowes to replac the unit he sead 5 to 6 time same problem ice holding together and leaking water
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM Door not seal gasket not touch. Pulled off door hinge and had to correct the bottom right hinge. Not aligned properly so hot air seeping into door assembly thru gasket. Tested door swing after fixing hinge and tested gasket. Heated properly no further issues. No condescending action buildup along door.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 ice maker not working installed new i.m ckd ok; used 1 W10873791 (ice maker) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 ice maker not working installed new i.m ckd ok; used 1 W10873791 (ice maker) from stock
Raymond J.
REFRIGERATOR KITCHENAID KRMF606ESS01 "found bottm fzr fan not working, tech replaced control 5033 and 4160 already, still shutting off and reading po. called tech line and reccomend repl fan and user interfaceauthkjxz600xpl1; ordrng 1 W11109595 (fan assym) and 1 W10894103 (control)"
Edi C.
DISHWASHER KITCHENAID KDTE234GPS0 Customer complaint not working : found bad panel and front panel replaced both tested dish washer ok
Rose K.
WASHER WHIRLPOOL WTW5000DW1 replaced gearcase cams and basket; used 1 W10721967 (CAM) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFN502ESS02 def drain was plugged & repaird refg door ckd ok
Raymond J.
DISHWASHER MAYTAG MDBH949PAM1 "found error code f10 e 1 on diswasher due ro dispenser solniod stuck, cust use as is and call back if want tp repair"
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Not dispensing, replaced spacers so left top door c;loses the light switch; used 2 WPW10221048 (SPACER) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 her complain is the handles from 1 door to other is a little off but doors are even at top i explained to female and doughter ther is noting to do 'cause doors are coming woth the screw hole made already and we cann't re-set handles. she'll cal back to whirlpool to see if there is another solution.
Sarkis M.
DRYER WHIRLPOOL WED75HEFW1 installed repai kit ckd working ok; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 Unit needs ice maker. Error code for defective switch; ordrng 1 W10873791 (icemaker) and 1 W11087200 (invrtr-box)
Edi C.
WASHER MAYTAG MVWB765FW3 reference#7724673604 call tech line advise normal noise customer does not agree wiht diagnose requesting second opinion
Sarkis M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 installed i.m ckd working ok
Sarkis M.
OVEN WHIRLPOOL MEW9530DS01 f1e1need panl-cntrl & board cocer under waranty by jeremy this call for irvine pacific n/a to sine; ordrng 1 W10864134 (panl-cntrl) and 1 W10844214 (board)
Oriale P.
WASHER WHIRLPOOL WTW7500GW2 "adjusted hose clamp to drain pump for water leak issue, ran test thru diagnostics & recalibration working ok."
Oriale P.
DRYER WHIRLPOOL WGD5530SQ0 replaced broken door switch ran test working ok.; used 1 WP3406107 (door switch) from stock
Oriale P.
DRYER WHIRLPOOL WGT3300XQ2 "replaced broken blower wheel for noise issue, replaced ignitor & flame sensor for no heat, ran test working ok.; used 1 338906 (flame sensor), and 1 279311 (ignitor) from stock"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 the fridge has a sealed system leak the fans are working but the lines in the evap are not filling up customer called rentacenter and they gonna work with the customer because she does not want to wait on the repair.
Francisco J.
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 the icemaker has a lever and it came off had to place it back on the icemaker is working again tested it out ..showed customer .
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 INSTALLED THE NEW DAMPER CONTROL AND ADJUSTED TEMPERATURE
Ramon H.
WASHER MAYTAG MVWX655DW ran test dianostic and calibrated adjusted soap diuspenser as it was not on correctly
Ramon H.
DISHWASHER KITCHENAID 0 cx needs lid lock and door latch...cx does not wish to proceede
Pablo V.
DRYER WHIRLPOOL WGD8500DC4 replace control board run test ok request completed
Jonathan H.
DRYER WHIRLPOOL LGQ9858PW0 Unit needs new door swig. I temp fixed unit tested it and it's working but with no light. Will install correct door swim next boost. Separate issue from last repairs. ; ordrng 2 WP3406107 (switch-dor)s
Chris Z.
MICROWAVE WHIRLPOOL WMH31017HS0 found connector arching due to it being loose so i just tightened connection and now unit doesnt arch
Robert S.
WASHER MAYTAG MVWC565FW1 Replaced the electronic control. Manually tested and performed calibration.
Robert S.
WASHER MAYTAG MVWB835DW3 Washer located at the Southgate Motel and being used for all the linen and towels for the motel units. Called the trade partner team to documant reference # 7724663415. Cust declined to pay for repair.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 i had a SR # but system crashed and i lost it.. but unit is going to need another compressor on it and dye dryer **sealedsystem**; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)
Enrique M.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Not cooling, found air ducts all frosted up, remved ice, reinstalled defrost thermistor added plastic tights, adjusted door gasket, sealed gaps around door perimeter with silicone...; used 1 W10841140 (ADHESIVE) from stock"
Enrique M.
REFRIGERATOR KITCHENAID KSSC48QTS00 "Dead unit, replaced the main control board and tested, compressor and fan motors running normal but dispenser is not working, called tech line ans was told to reorder board again #7724664303; ordrng 1 W10789107 (MAIN CONTROL BOARD KIT)"
Edi C.
DRYER MAYTAG MGD8200FC0 adjusted dryer level 15% also instruc customer on error codes for airflow past codes were showing bad vent
Raymond J.
RANGE WHIRLPOOL JES9860AAS "chk and test oven , cx complain oven not baking evenly on covection. tech found faughty fan and cover, parts discontinued. call warr and was told tp bill for dign."
Sarkis M.
RANGE WHIRLPOOL WEGA25H0HN need fan blw & board; ordrng 1 W11107275 (fan-blwr) and 1 WPW10181986 (sensor)
Robert S.
MICROWAVE IKEA IMBS104GSS00 Burnt cavity thermistat terminal. ordering the part; ordrng 1 8205659 (thrmst-fix) and 1 W10141630 (thrmst-fix)
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Due to a noisy in freezer section, i installe new motor and board also for proper function."
Chris Z.
REFRIGERATOR KITCHENAID KBSD606ESS01 new grill isin perfect condition and now cx is happy
Chris Z.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replaced main cntrl.. need to replace orion board due to the inopporation; ordrng 1 W11158146 (cntrl-elec)
Pablo V.
WASHER WHIRLPOOL WFC7500VW2 found water inside washer clean pump run test drain ok request completed
Chris Z.
DISHWASHER JENN-AIR JDTSS244GP0 no power due to outage; ordrng 1 W11199152 (cntrl-elec)
Larry G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 replaced ice maker fill tube and tested for ice maker fill.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 replaced the control board to the fridge checked the diagnotics no error codes on the icemaker and did all the tests it passed.
Larry G.
REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 replaced cam and leveled refer. door shuting ok
Raymond J.
REFRIGERATOR MAYTAG MRT118FFFE01 "tech found compressor starting pumping sporadic, a frost pattern will begin on fzr evap then melt away. tech found discoloration on start device and new compressor did not have one, also ground is broken on refer power cord, tech would like to replaced cord and start device frist; ordrng 1 W10857676 (harns-wire) and 1 W11092533 (start-dev)"
Ramon H.
REFRIGERATOR WHIRLPOOL JS42PPFXDA replaced drain pan but cant guarantee that it wont leak again due to cabinet near drain pan rusting out caused by pro longed water leak ....i do guarantee that it will leak water due to water damage to cabinet
Larry G.
WASHER MAYTAG MVWC56FW1 replaced efective motor and tested for correct operation of wash and spin.
Francis C.
MICROWAVE OTR KITCHENAID KMHC319ESS0 "found loose bottom door swthc from previus repair , just readjusted , now its ok not chearging to a custumer for satisfaction ."
Jorge A.
DISHWASHER WHIRLPOOL KDTM354ESS3 "Due to not closing all the way, I replaced latch and strike for proper op. all tested out ok."
Robert S.
MICROWAVE OTR WHIRLPOOL WMH32519HV1 Replaced tje front rack holders
Sarkis M.
COMPACTOR KITCHENAID KUCS03FTSS1 need serew power dec est
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS01 "NO ICE OR WATER, DISPENSER VNOT WORKING, WATER LEAKING,,,,,REPLACED PARTS LISTED, FREEZER DOOR HAD BROKEN WIRES AT BOTTOM HINGE, WTR LINE KINKS, CUST TO FIX WOOD MOLDING, MAIL OUT FILTER CUP...; ordrng 1 WP2260518B (filter cover DS)"
Oriale P.
WASHER MAYTAG MVWC565FW1 "made adjustment to pressure hose causing unit to not spin out dry, ran test & diagnostics working ok."
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 Customer complaint f06e1: ofund bad motor control board replaced it run diagnose test all components tested ok to manufactory specificis.
Jonathan H.
REFRIGERATOR KITCHENAID KSSC48QVS02 Needs ne motor for ice flap also will need coil cleaning will return next week for finalization on repairs collected check half of rpair cost. ; ordrng 1 WPW10546285 (motor)
Robert S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the l.e.d. driver board all lights are now working.
Ramon H.
WASHER WHIRLPOOL WGT4027EW0 cx needs drain pump and timer; ordrng 1 WPW10113804 (timer) and 1 WP3363892 (pump)
Enrique M.
REFRIGERATOR FD KITCHENAID KFIS29PBMS00 "Water leaking, frost build up bottom of refrigerator compartment, cleared and defrosted ff drain, cleaned up frost and adjusted doors..."
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 According to customer. Unit melts ice intermittently and the ice gets clogged up. I opened disorder area and adjusted the flapper door for ice. Found wiring harness behind the flapper wrong area may have been what causing the ice to melt due to air seeping thru it. Tested unit no signs of issues the ice inside now looks good they can use ice the rest of the week and contact us immediatlyif there's any issues.
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "replaced cracked water tube and chk, all test good water pressuer is fine and ice maker working"
Oriale P.
WASHER MAYTAG MVWB835DW1 replaced faulty main & ui cntrl board with damaged water inlet valve working ok.
Jeremy G.
DRYER WHIRLPOOL n/a replaced seized timer
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 omplaint noisey on startup. Tightened the zip tie at condenser coil adjusted the cap tube and moved suction line way from compressor.
Raymond J.
FREEZER WHIRLPOOL KRSC503ESS01 found cabnet and doors of refer over foamed causing light swtich in freezer to be pushed out and mullion. called tech assist to document product sent for review. 7724660060
Francisco J.
WASHER MAYTAG MVWX655DW0 ordering a washplate for thi repair when i arrived the washer plate was unscrewed checked the washer plate and the teeth to it are gone screwed it on so she can get a wash today ordering the wash plate and the screw. customer is requesting afternoon appointment .; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 the ignitor i giving me 2.1 amps need to order the ignitor its not tuning on the valve.....; ordrng 1 W11176454 (ignitor)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to not ice coming out from icebucket, i did adjusted the rail of the icebucket and also the motor dispenser all tested out ok"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unable to replicate noise nor is it making noise at any point while i was here.. i ran IM fill tests & also Compressor speed tests & Evap fan test ..
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint not spinnig : run diagnose test found bad main control board replaced run diagnose test all components tested ok to manufactory specifics
Francisco J.
DRYER WHIRLPOOL WGD6600VW1 The igmnitor is not turning on .ordering the parts to complete the repair .; ordrng 1 279834 (COILS) and 1 WP3392519 (FUSE) and 1 279311 (IGNITOR .)
Edi C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Customer complaint door not closing: found silverware on the way of door not letting it close remomve it run diagnose test dish washer tested ok to manufactory specificis.
Sarkis M.
DISHWASHER KITCHENAID KDTE334GPS0 water leaking from air gap instruct customer to replace or clean ais gap ant dispenser hose
Robert S.
DISHWASHER KITCHENAID KDTE104DSS0 Electronic control board burned. Replaced the electronic control and user interface and tested the dishwasher operation.
Robert S.
WASHER WHIRLPOOL WFW72HEDW0 Replaced the main control board and pressure switch. Tested the washer through diagnostic mode.
Edi C.
WASHER WHIRLPOOL GHW9400PW0 Customer complaint f11 codes run diagnose test reset control board sound like bearing going bad info customer to becarful with load will create friction and triger error code washer tested ok to manufactory specificis.
Larry G.
DRYER WHIRLPOOL n/a replaced open thermal fuse and tested for correct heat. checked for clear vent.; used 1 WP3392519 (FUSE) from stock
Jaime G.
DISHWASHER WHIRLPOOL KUDI02FRSS2 installed the new user interface. dishwasher worked ok
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Checked the dryer found a large lint ball trapped in the blower blade and housing. Removed the lint ball and tested operation
Ramon H.
RANGE KITCHENAID KSGG700ESS0 replaced console tested working good
Oriale P.
WASHER WHIRLPOOL WGT4027HW0 found unit overfilling with water then drains out does not start wash cycle needs pressure hose & main cntrl board replaced; ordrng 1 W11305797 (main cntrl board) and 1 W10859568 (switch-cyc) and 2 W11230132 (hose)s and 1 2man (2man)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "cx refer and found ice buildup on back of freezer wall. restricting air flow to ff section. put through test mode and all test good. energized heater and reformed seal using heat, all test good"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 cx could not figure how to reset filter ...reset filter cx happy
Ramon H.
WASHER MAYTAG MVWB725BW re calibrated and cleaned gunk out of lid lock...tested on several cycles no further issues
Pablo V.
WASHER WHIRLPOOL GHW9150PW0 replace pumprun test ok request completed
Raymond J.
FREEZER WHIRLPOOL WRF989SDAH01 "went to cx home and found that w/p part was sent . need control w10603638, tech call w/p and waited on call for over 40min for auth and w/p warr could not locate part. needs control but part discontinued,"
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 reference #7724664785checked the board did not have the green light on checked the ui no 5volts dc therereplaced both now the ccu has the green light on and i have 5dc volts coming out but the ui eventhough its new it never turned on i called techline we did all the tests and mastertech from techline told me to change both again and the pressure switch.; ordrng 1 w11201273 (contrl electric) and 1 w10911022 (control panel) and 1 WPW10448876 (pressure switch)
Jonathan H.
COOKTOP-GAS JENN-AIR CG205W "Checked gas leaker detector found no leaks did see that fan turns on automatic,lay when left burners turn on so its possible that the unit was getting flame sucked out during use and causing that smell. This unit due to its age dosnt have self reigniting feature hence possibility that it was going out without anyone noticing. Ran multiple tests with the leak detector no leaks. I sanded off the manifold from all rust residue and no issues anymore with shutter being too closed or opened I took off sanded and reinstalled to ensure no issues with gas flow. All tested fine paid via cc for repairs labor minimum labor and service charge. If any gas issues within 90 days Custer will contact us."
Pablo V.
WASHER MAYTAG MVWB765FC3 washer need a new water valve customer decided not install part and she is going to call best buy for the replasment request completed
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Due to icebucket it was and not dispensing ice, I replaced new bucket and reset the display board and took a lot of ice melted in order for proper function of dispensing ice all tested out ok # -#-kjx5m00xpl1"
Pablo V.
WASHER WHIRLPOOL CAE2745FQ instruc customer abouth wassher splashing water when there are not enough clothes inside run test ok instruc customer abouth floor not level request completed
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 found frost build up on both evaporators ordered partsAPPROVAL FOR DOUBLE LABOR AND PARTS#KJX15JWXPL2PER CUSTOMER BE BACK 04/25/19; ordrng 1 w11033168 (harness) and 1 w11032800 (harness) and 1 w10843055 (contrl)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "found faughty ice door not closing completly and allow warm air in ice been, also found ice build up on ff evapwjx54jxxpl2; ordrng 1 W10861908 (cntrl-elec) and 1 WPW10577864 (door-ice) and 1 WPW10277799 (harns-wire)"
Larry G.
WASHER MAYTAG W10780044 eplaced worn suspension springs and recalibrated cycle tested for correct operation.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 installed diffuser orderd by prv tech
Jaime G.
REFRIGERATOR KITCHENAID KRSC503ESS00 found a broken ice maker had it replaced
Jaime G.
DISHWASHER KITCHENAID KDTE334GPS0 found doors tenstion string and assembly damaged had it replaced; used 1 8194001 (LINK) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "I HAVE REPLACED THAT PARTS THAT WORK DIRECTLY WITH TEMPERATURE. I ALSO, EXPLAINED TO CUSTOMER TAHT THE CENTER OF THE FRIDGE RIGHT BELOW THE DAMPER WILL ALWAYS BE COLD NO MATTER WHAT. TO ME UNIT WORKS OK I DONT KNOW WHAT ELSE TO DO"
Larry G.
DRYER MAYTAG MGDE500VW1 replaced open thermal fuse and tested for correct heat operation.; used 1 WP3392519 (FUSE) from stock
Sarkis M.
DRYER MAYTAG MGDC465HW0 "making nois i installed repair dyr still making nois ordring motor; ordrng 1 W10899578 (drum) and 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 279827 (motor!dryer) and 1 279827 (motor!dryer), used 1 4392065 (REPAI KIT) from stock"
Ramon H.
OVEN KITCHENAID KEMS378SSS04 replaced applioance manager teseted working good
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint not working : run diagnose test found error codesf8e1 replaced water vavles washer tested ok.
Robert S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 clogged pump. Removed debris from pump advised customer to wipe the dishes off before loading the dishwasher.
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Evaporator fan motor failed replaced the evaporator fan motor.; used 1 WP2315539 (EVAP FAN) from stock
Ramon H.
MICROWAVE JENN-AIR JMW3430WS01 cx needs inverter and appliance manager s code parts per jermey; ordrng 1 WPW10626304 (appliance manager) and 1 W10217711 (inverter)
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 defrosted ff drain and repalced bad mullium
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "unit water line was turned off. left fridge door was dented not letting door switch to fully close, put pudding on fridge door so door switch can fully close. tested, unit is now working."
Chris Z.
RANGE WHIRLPOOL SF367LXSS0 need new main cntrl.. but the cntrl is NLA i doc. with assurant and they advised that they will call cx to advise on how to proceed
Jaime G.
DISHWASHER KITCHENAID KDFF204EBL1 found clogged up the connection and the garbage disposal connection had it cleared out and diswasher drained ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 found an ice maker that would not cycle so i had it replaced
Chris Z.
DRYER MAYTAG MGDC465HW0 "solenoids are activating but no gas enetering unit... gas is on; ordrng 1 279923 (valve,gas)"
Larry G.
REFRIGERATOR MAYTAG MSS26C6MFZ00 replaced motor and ice container and tested that ice coming through dispenser ok
Jaime G.
REFRIGERATOR KITCHENAID KBSD618ESS00 I REQUEST A MASTER TECH. SECOND OPINION I HAVE BEEN THERE SEVERAL TIMES AND I HAVE CALLED TECH SUPPORT AND DONE WHAT THEY HAVE SUGGESTED CUSTOMER STILL NOT SATISFY; saved tckt
Edi C.
DISHWASHER KITCHENAID KUDE40FXPA4 Customer complaint leaking and panel off : replaced seal and clips run diagnose test all components tested ok to manufactory specifics.
Oriale P.
DISHWASHER AMANA ADB1400AGS0 "found water supply line not turned on causing no water fill, turned on water ran thru diagnostics test working ok."
Chris Z.
DRYER WHIRLPOOL WGD5000DW3 replaced laggy selonoid and dnow no gas smell
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Due to not ice coming out, I adjusted the ice bucket it was stuck in rear of motor dispenser."
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced faulty inlet water valve causing f-8 e-1 long fill error, ran thru recalibration & test working ok.; used 1 W11165546 (WATER VALVE) from stock"
Larry G.
RANGE KITCHENAID KGRS505XSS01 replaced orfice holder and burner heads tested for correct operation of all 5 burners. all working ok
Francis C.
OVEN WHIRLPOOL WOD93EC0AS05 "custumer concern upper and bottom oven temperature are isue getting to hot , ordering main control electronic controling upper and bottom oven , using use authorization # wjt7w00dpl1; ordrng 1 W11032469 (control elect) and 2 W10859573 (sensor oven)s"
Larry G.
RANGE KITCHENAID KSEG700EBS3 cleaned glass top with affresh and glass top looks ok. advised customer to cleaned glass after every use and to use affresh cleaner
Pablo V.
WASHER AMANA NTW4516FW2 found loose fill hose ajust back in place run test no leaks request completed
Enrique M.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Not making ice, replaced the ice maker and cycled tested, used ice maker from w10882923 ice maker kit.; used 1 W10882923 (ice maker) from stock"
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "found bad electrical wall outlet with open neutral causing issue with washer, advised cust need outlet repaired."
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 evap. ice up per test mode openthermal fuse replaced and defrosted evap.; used 1 WPW10384183 (THERMISTOR) from stock
Jonathan H.
DRYER WHIRLPOOL WGD4815EW2 Door won't open or close the hinge not allowing door to close properly thus causing the catch to mess up. Catch was defective I removed and fixed door catch and door latch assembly. Opened an closed door no further issues door switch now closes and all tested fine.
Raymond J.
REFRIGERATOR KITCHENAID KBFC42FSS00 "chk refer door swtich, it had already been installed and working fine"
Rose K.
WASHER MAYTAG MVWB765FW3 ordered new inlet valve; ordrng 1 W11165546 (water valve)
Edi C.
WASHER WHIRLPOOL MHW8200FW0 Customer complaint soap not going down: found line clog also info customer on go detergent and removing container run diagnose test washer tested ok to manufactory specifics.
Enrique M.
WASHER WHIRLPOOL MHW8200FW0 Helper complete
Ramon H.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 cx needs lights; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light)
Robert S.
WASHER WHIRLPOOL WFW85HEFW1 replaced both controls. tst auto/calibration mode.
Jonathan H.
OVEN WHIRLPOOL KOSE500ESS01 Unit needs new fuses they needed it for Passover but parts won't be in in time. Ordering parts ASAP appt. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
Jonathan H.
REFRIGERATOR KITCHEN n/a Replaced part no further issues all tested fine parts checked out fine.
Jonathan H.
OVEN WHIRLPOOL KOSE500ESS01 Needs fuses and thermostat self clean blew fuses. Psp parts. Will collect next visit. Discount on labor for 2nd appliance. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 the lights to the fridge are not working ..and need to order parts for the thermostat problem..; ordrng 1 WPW10515058 (lights) and 1 WPW10515057 (lights) and 1 WPW10583800 (thermostat)
Jonathan H.
WASHER MAYTAG MVWB765FW Replaced parts tested unit no further issues ran diagnostics and reset. If any issues now they can call warranty and see further options. ; used 1 W11165546 (WATER VALVE) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced the right refrigerator door and now the door bins fit properly
Jonathan H.
COMPACTOR WHIRLPOOL GX900QPPS6 Ordering new switch assembly setting up For trash compactor for Tuesday repairs. ; ordrng 1 WP9871824 (switch CONTROL) and 1 WP9871824 (switch-off)
Francisco J.
DRYER WHIRLPOOL WGD4815EW2 customer for this dryer needs the coils customer is saying he thought we would deduct the 109.95 cents to the total if he got the job done we dont he declined the job .just charging for the diagnosis trip charge .
Chris Z.
RANGE WHIRLPOOL WFG320M02BB2 found metal tape stuck to the bottorm of the heat shealed witch gets hot and most likely melted the adheasive oon the tape and dripped off onto the floor causing damage
Jonathan H.
REFRIGERATOR JENN-AIR JFC2290REY00 Bypass was stuck disassembled the housing and found the clips holding in the bypass were fused in with the bypass. Removed and the. Got no water. Opened up the line and found plunger Orin's rubber was clogging the line. Removed lien and reinstalled the housing. All else tested fine. Separate issue from last time. All tested ok. Also fixed door gasket for freezer heated and formed back on no more frost.
Pablo V.
DRYER WHIRLPOOL WGD95HEDW0 run test dryer heating ok instruc customer to clean vent
Francisco J.
WASHER MAYTAG CAE2743BQ0 no error codes the washer is washing properly .found nothing wrong with the washer put it in diagnostics nothing found.
Jaime G.
OVEN- DOUBLE KITCHENAID KEBS207SSS04 "found unit working per customer this happens while she convects. called tech. support and spoke to Kirk and told me moisture gets in the proves orifce. also, checked and calibrated temperature"
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 ice dispenser not dispensing ice orderd des motor authorization # kjtfl00apl1customer req after 1 pm; ordrng 1 W10822606 (motor)
Robert S.
DRYER MAYTAG MGDC465HW0 Adjusted the dryer door.mgdc465hw0
Rose K.
WASHER WHIRLPOOL WTW4850HW1 water was truned off washer was leaking from stand pipe cust will call plumber to have fixed
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 replaced light bulb
Jorge A.
FREEZER WHIRLPOOL WRX988SIBM03 "Due to no lights inside of freezer, I did ajusted the light inside of freezer and now all lights are working fine."
Pablo V.
DISHWASHER IKEA IUD8500BX1 dish washer need a new dispenser; ordrng 1 WPW10304410 (dispenser)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 used washer to raise left door and right door. verified muillion is now catching with the cabinet.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found water filter leaking a bit it needed to be replaced fridge in general was ok
Larry G.
WASHER WHIRLPOOL WTW5000DW1 no hot water hooked up to unit..i noticed the temp settings was set on hot water.thats why the washer wasnt starting cycle.. advised to hook up hot water hose also to correct drain hose installation.
Jonathan H.
RANGE-GAS KITCHENAID KDRP407H5509 "Checked the temps and found thermometer is working I had the customer thermometer and mines and checked at 400 bake convection it didn't pass 250. Defective bake and sensor. Gave quote for repairs. ; ordrng 1 4451175 (element kit,bake) and 1 WPW10131825 (sensor)"
Francis C.
OVEN WHIRLPOOL WOD77EC7HS00 "found missing nuetro , need electrician , i call whirpool and they gave me sr# i spoke wiith andy custumer need to calls back when electrical its done ."
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Not freezing enough, found low on freon, ordering compressor, evaporator coil and heater pan, please sen ss tech or master tech. Total ordrng 1 W10841139 (compresor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 2ndman (2nd man ss tech or master)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 water leak at bottom of freezer door fitting. Corrected the water leak but customers water line is also leaking.
Robert S.
REFRIGERATOR KITCHENAID KRFF305ESS00 Ice maker fill tube leaking at the water valve removed tubing and reinserted fully.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 installed the new water-valves fridge ok
Enrique M.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Water hose bottom of freezer door are kinked, damaged, replaced dispenser water line and leak tested."
Jonathan H.
REFRIGERATOR KITCHENAID KSS036QTB00 Replaced part that I broke free of charge. Filter was dropped and cracked so defective and board that was sent was dropped a broke. Didn't need it though. No charge for emitter. My fault
Francisco J.
OVEN KITCHENAID KEBS207SSS04 autho#kjwbo00xpl2checked with my thermometer and a magnet for the load to see if it reached themperature no matter what temp i put it on it will be 150 degrees short im going to order the thermostat the element and the board diagnotics on the board says its good.; ordrng 1 WPW10207398 (element) and 1 WPW10119142 (appliance manager) and 1 WPW10131825 (sensor) and 1 ovendolly (oven dolly..)
Sarkis M.
RANGE WHIRLPOOL WFG515S0ES1 sd error code orderd sensor & board; ordrng 1 WPW10348656 (des board) and 1 W10833885 (sensor)
Ramon H.
DISHWASHER JENN-AIR JDTSS243GX0 cx had plug going to sump motor unplugged ...plugged back in ran testworking good
Sarkis M.
LAUNDRY CENTER WHIRLPOOL MGD8630HC installed all parts orderd prv tech ckd working ok
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Noisey gearcase in agitation mode.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit)
Edi C.
DISHWASHER WHIRLPOOL WDF540PADM3 Customer complaint not drainnning : found overflow clog clear it run diagnose test all components tested ok to manufactory specifics.
Larry G.
WASHER MAYTAG MVWB765FW2 auth#mjwa900nl2----replaced crack tub and tested for leaks. unit working ok. no leaks
Chris Z.
DRYER MAYTAG MCG8000AWW used truck stock sensor to repair unit; used 1 WP338906 (SENSOR) from stock
Oriale P.
WASHER WHIRLPOOL WFW85HEFC1 "replaced faulty pressure switch causing f-3 e-1 error, ran thru test working ok.; used 1 WPW10448876 (SWITHC - WL) from stock"
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS00 bushing on ff right door doesn't go down and adjuster to raize the fridge bad-ordered; ordrng 1 W11167119 (right hinge) and 1 W11159608 (bushing) and 1 WPW10515763 (left wheel assembly) and 1 W11163783 (closer)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 replaced the ice bin and the hing and the cam the fridge is working properly nowi also had to heat up the gasket with the blow dryer to adjust it it was staying open .
Rose K.
DRYER MAYTAG MFC2061HEB recall sensor not connected no charges
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 dobule autkjwimjwnl2 installed evap cover orderd by prv tech ckd working ok
Pablo V.
WASHER WHIRLPOOL WFW85HEFC1 instruc customer not to mix garments and do larger washes
Victor B.
DISHWASHER KITCHENAID KDTE234GPS0 "i put it on test mode it did everything, opened detergent and infom male rince aid is empty."
Raymond J.
MICROWAVE WHIRLPOOL MMV1174FW2 "chk and test operation of m/w and fan. found grease seeping through cabnet due to small vent area. this m/w is venting out of front ceiling is to close causing grease to gather and drip into m/v cabnet, cust will clean and have vent positioned to go through roof, all test good"
Chris Z.
COOKTOP KITCHENAID KCGS956ESS02 installed missing defuser on burner and now it acting correctly
Edi C.
DRYER WHIRLPOOL WGD9400SW0 Customer complaint noisy: found bad pulley replaced run diagnose test no more noise; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 Stuck keypad assembly opened board and fixed it. Reset th board ran diagnostics and unit turned on after we cleared code the diag ran great. Fixed water valve issue as well now water drains and fills.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to dent in refrigerato side door, i found the dent took pic. customer wants replacement, she had it for only 2 days been delivered in home does not wants a door. she will call the store tomorrow. close call per today."
Francisco J.
REFRIGERATOR KITCHENAID KRSF505ESS01 the water presure that is coming down from the dispensor is the right pressure customers want it faster there is no way to make i faster when the presure is the right amount .showed customer how replaced the filter when they need to and how to turn off and on the sabath mode .
Robert S.
REFRIGERATOR KITCHENAID KRSC503ESS01 evaporator coil solid ice allow 2 cal counts; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 WPW10531081 (pan-crispr)
Jorge A.
REFRIGERATOR KITCHENAID KBFS25ECMS00 "due to a noisy sometimes ,I took the damper out and re installed in order to work better. now is normal noisy unit is fine"
Francis C.
REFRIGERATOR KITCHENAID KSSC48FTS04 "found bad icemaker , just replaced , now its ok , custumer need to wait for 24hrs for unit making ice , just charging for the part only for custumer satisfaction aproved by fc MT"
Rose K.
WASHER MAYTAG MHW7100DC0 replaced door latch; used 1 WPW10443885 (LATCH) from stock
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "found i/m wire harness at bottom in fzr door broken, ord parts.; ordrng 1 2ndtech (2nd tech) and 1 LW11089011 (door)"
Raymond J.
WASHER WHIRLPOOL WTW4850HW1 "cust compl that washer taker too long to wash and is not removing powered det. chk and test washer, and found no error codes in dign also found preformed normal wash cycle with load and found that water level was normal. cust sya she is just noy happy with washer over all."
Robert S.
DRYER WHIRLPOOL WGD85HEFC1 Vibration noise. Replaced the drum rollers and belt and pulley.; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 W10752719 tubW10752283- plate W11035751- gear case W11130362 suspension 2x labor 4ccUNIT NEEDS MULTIPLE PARTS DEF TIVE GEARCSSE SEAL NOT ALLOWING UNIT TO WASH POPERLY AND THE NOISE IS THE RUBBER BEARING. UNIT ALSO NEEDS WASHPLATE AND SUSPSNION. SUBMITTING FOR APPROVAL. CUSTOMER WANTS 2-4pm timeframe.
Ramon H.
REFRIGERATOR WHIRLPOOL WRT318FMDB01 cx freezer was blocking air path frezzing air path ...advised cx to defrost and not to block air path
Raymond J.
OVEN IKEA IBS550PWW00 "replaced open tod and fusu, all test good; used 1 W10545255 ("
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Diue to no power in diswasher and after toubleshooting open the panel door and found bad board, need to order board and display.; ordrng 1 W11305308 (control electronic) and 1 W11028325 (housing UI) and 1 W11028004 (jumper 4 wire)"
Chris Z.
COOKTOP MAYTAG KICU509XBL00 giving part at our price per jeremy... i replaced another modual but this time i also installed a new 9inch burner(large)..
Oriale P.
WASHER MAYTAG MVWC565FW "removed zipper stuck underneath washplate, ran thru test working ok."
Oriale P.
DRYER MAYTAG MGDC400VW0 "replaced bad drum rollers & drum belt for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
Francisco J.
MICROWAVE WHIRLPOOL WOC95EC0AS05 f6e8comunication problem between the boards customer is going out of town please schedule back monday may 6thautho #wjwe600nl2; ordrng 1 wpw10586836 (appliance manager) and 1 W10217711 (invertor) and 1 ovendolly (oven dolly .) and 1 2ndman (2ndman)
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 per female it freezes and defrost at freezer i could not put it on test replaced all parts that were ordered.
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint noisy: run diagnose test found code for out of balance level unit washer tested ok to manufactory psecifics.
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS00 "No interior ilumination, remove and reinstalled the aurora led power supply board and leds came on, tested, working fine now..."
Raymond J.
OVEN KITCHENAID KODE500ESS03 "found faughty tod and fuse, need part and 2nd helper; ordrng 1 WP9759243 (thrmst-fix) and 1 WP4449751 (thrmst-fix) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)"
Pablo V.
DISHWASHER WHIRLPOOL WDF320PADS3 found bad drain hose; ordrng 1 WPW10545278 (hose) and 1 W10878507 (hose)
Rose K.
WASHER MAYTAG MVWB765FW0 ordered new control board; ordrng 1 W10920541 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ff right door switch don't turn on the lights all the time.-ordered; ordrng 1 W10847849 (ff switch)
Robert S.
WASHER MAYTAG MVWC565FW1 Control board not responding ordering the control board; ordrng 1 W11162438 (control)
Chris Z.
RANGE WHIRLPOOL WFC310S0EW1 "recieprical was burnt up ordering replacement dor that and heating element; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"
Oriale P.
WASHER AMANA NTW4516FW3 "recalibrated washer & made adjustment to drain hose too low on ground causing siphoning, ran test with load working ok. advised cust to use less detergent."
Robert S.
WASHER WHIRLPOOL WTW57ESVW1 Mettalic noise on right side of cabinet during spin and back leveling legs all the way down. Removed the cabinet and checked suspension springs then reinstalled cabinet and freed leveling legs. Tested the washer in agitation and spin.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Evaporator fan motor not running. Power is present to the fan motor. Replaced the evaporator fan motor and removed all ice.; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
OVEN KITCHENAID KOSC504ESS01 used magic box fuse to repair unit. tested unit is now heating up.unit is working now.
Rose K.
DRYER WHIRLPOOL MDG308DAWW replaced rollers and pulley
Jorge A.
FREEZER WHIRLPOOL MTB2195AEQ "Diue to not cooling in ref. section , i took all the ice in freezer side and connected in right position the heater connection all tested out ok."
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SMHW00 "found refer not cooling, tech noticed that filter line dryer was placed at an odd angel and push in back rt side. when tech pull out he noticed crack in metal tube that comed through cabnet. called tech assit and not repairable7724644544"
Jonathan H.
OVEN KITCHENAID KODE500ESS02 Unit needed new probe defective probe throwing error code for the unit not allowing it to start up properly when you hit bake nremoved the jacke and fixed wiring harness inside probe jack. Tested unit unit now heats and probe working normal.
Chris Z.
WASHER MAYTAG MHW6000XW2 F6E1 error cost of repair not effective.. cx not going to procees
Chris Z.
DRYER MAYTAG MED5630HC lint catcher assembly was loose due to stripped screw so i replaced screw with magic box part and now unit souldnt rip or catch clothing...
Chris Z.
WASHER MAYTAG MVWC565FW0 "unit was bottoming out , raised the legs, leveled the unit, and tested."
Oriale P.
WASHER MAYTAG MVWX700XL2 "repaced bad noisey gearcase & actuator shifter with drive rub leaking water, ran test & diagnostics working ok."
Edi C.
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint arm broken : found broken arm replaced it run diagnose test all components tested ok to manufactory specifics.
Ramon H.
WASHER WHIRLPOOL WTW4816FW2 RAN DIAGNOSISS CX HAD NO ERROR CODE....cx did have a stuck start button recalibrated and tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 KJURT00DPL1 unit leaking from drain. Clogged drain removed cover and removed drain assembly and unclogged with steamer. Tested unit no further issues all tested fine.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Freezing in the refrigerator compartment, replaced the air diffuser and adviced to set vto warmer temperature..."
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYY01 installed part compressor and rc evp test check all functions. advised cust to wait for 24 hrs for normal cooling temperature. additional labor auth KJVUHJVNL2; used 1 W10316760 (THERMISTOR) from stock
Jaime G.
DRYER WHIRLPOOL WHD3090GW0 found lint and moisture acumuation in the filter and housing had it cleaned dryer ok
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 filter broke inside the housing ordered housing.; ordrng 1 W10862461 (housing)
Chris Z.
WASHER MAYTAG MHW5630HC0 "washer had f0e2 error code, over sudsing. explained to cx to use less detergent. also had uB, unit was unleved due pedestal being installed. leveled the unit and tested."
Robert S.
WASHER MAYTAG MVWP575GW0 Re
Pablo V.
DRYER WHIRLPOOL WGD5000DW3 dryer not heating customer ask me not to continue with the diagnosis home depot is going to take unit back to the store
Sarkis M.
REFRIGERATOR KITCHENAID KBFC42FTS08 defrost prablm 2man; ordrng 1 W10482185 (harns-wire) and 1 W10219166 (heater) and 1 WP2303091 (cntrl-elec)