Local Reviews
Powered by Fluid LOCALGreat service
Debra - Costa Mesa, CA
Friendly and fast
Great Service but comes with a Lecture
Nick - Rolling Hills Estates, CA
Paradise was great in coordinating service and communicating status. Service was fine, but being lectured by technician was awkward and not necessary.
Charles Caulfield
Charles - Rancho Palos Verdes, CA
Gas company came and it’s working fine. Said the problem is the dryer.
Wendy - Westminster, CA
After the guy came I called the gas company and got an appointment way in the middle of the month so had to wait for them to come. They checked everything and the gas part is working properly. The problem is the dryer not the gas as the worker said.
Great, friendly service!
Kevin - Santa Ana, CA
Knowledgeable, friendly and no fuss service.
Acceptable.
Joe - Santa Ana, CA
Working better now.
Johnny is excellent
Roy - Huntington Beach, CA
Johnny is a great asset to the organization, excellent Technician. The only issue was that the office didn't call to make or confirm the appointment which caused me to scramble to get home to get the refrigerator fixed. The price was great because it was warranty work. I have no basis to judge pricing.
Eddie was very helpful, thanks again!
Giang - Beverly Hills, CA
Great service!
Flavia - Los Angeles, CA
Great Service
Kirsten - Manhattan Beach, CA
Chris was great.
Excellent service
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great Service, On Time
Chinh - Stanton, CA
Nice guy. He came on time to fix my fridge. Good service Overall. I am still under warranty so I am not sure about the pricing.
Great service and experience with the repairman
Andrew - Torrance, CA
Experienced Technician, great service
Christina - Torrance, CA
fast service
Luis - Los Angeles, CA
Rafael
Rafael - Rancho Santa Margarita, CA
Excellent service
The Way it Should Be
Shondell - Los Angeles, CA
Great communication, timely response, perfect repair. Thanks!
Very polite & pointual
Robert - Norwalk, CA
Jumped right in to trouble shoot
Great service
Jean - Redondo Beach, CA
Enrique was very nice and courteous. He was able to give me advice but was not able to correct the problem which was a high pitched sound. Unfortunately, it wasn't making the sound during the appointment.
Outstanding
Doris - Los Angeles, CA
Mary
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
Awesome service!!
Sara - Mission Viejo, CA
Doug was amazing- he was on time, fixed our dishwasher quickly and was super clean!
Fast service....
Luis - Los Angeles, CA
Very nice and courteous service
Nasir - Culver City, CA
On time good follow up
Great Service, courteous
Alvin - Mission Viejo, CA
great job
Dale - Redondo Beach, CA
he was quick in finding out my problem and the fix!
On time and great service
Renee - Los Angeles, CA
Great service
Sandy - Manhattan Beach, CA
Fabulous work and very professional Will call again!
Ramon is great!
Daniel - Stanton, CA
Great service
Heidi - Redondo Beach, CA
Francis - Great Service and Customer Service
Gregory - Los Angeles, CA
Francis was great, but the delay of the scheduled service call was not reasonable for running a business.
microwave repair
Hope - Los Angeles, CA
Very nice and helpful. I asked for the repair person to bring some parts on their truck so I wouldn't have to take off work again for another visit. But they didn't and so I am not fixing but instead buying a new microwave. What a waste of time and money.
Not favored technician
Darshna - Cerritos, CA
I had specifically asked for a different technician as my first experience with Victor had been so bad! They sent him again anyway!!
Great Service
Alicia - Marina del Rey, CA
I needed a part and it came earlier than expected and Raymond was proactive in getting it to me!
The gentleman that came and helped me was very nice and your great service took the time to check everything and I haven't had a chance to start it ba
Ruth - Long Beach, CA
Great service the service guy that helped me was great
Ray
Ramiro - Bell Gardens, CA
Great. Very polite. And respectfull person, his service, was super great. An informative
Top Notch
Joyce - Los Angeles, CA
Reliable. Kind. Hardworking.
Very great service
Karina - Los Angeles, CA
Efficient and Fast
Oliver - Los Angeles, CA
Awesome Job!
Tina - Huntington Beach, CA
John & Dennis were excellent diagnosed and fixed correctly. my 1 year old refrigerator and is now working Great! Thank You!!
Phenomenal technician!
Ana - Long Beach, CA
Jonny went above and beyond. He was friendly and attentive. He looked the part and put on shoe covers the moment he came in. I would recommend Paradise to anyone who asks.
Albert
Albert - Huntington Park, CA
Victor is The BEST!
Kristine - Manhattan Beach, CA
Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.
Kitchen-aid
John - Los Angeles, CA
Super experience
Feedback for Service provided
Ravi - Ladera Ranch, CA
Doug was very polite and fast to identify the issue and fix it for us within no time. He gave us helpful tips for the future as well.
Great job on the fridge and dishwasher
Frank - Costa Mesa, CA
Chris did a great job, was very polite, very profession and would like him back again.
Joe - Torrance, CA
At the end everything turned out great! Chris did a great job, a true professional, very polite and and a great personality. He went above and beyond the normal course of the repair.
Good Service/Technicn however found nothing
Mary - Gardena, CA
Problem not found.
Great and professional services
Josep. Shahinian - Los Angeles, CA
Will definitely recommend Paradise services to anybody who need to fix their appliances
Fixed my problem
Hitchcock - Los Angeles, CA
Lots of visits, one missed appointment, but got my problem solved and technician was friendly.
very efficient and pleasant
Lorraine - Torrance, CA
Great work
Mark - Irvine, CA
Superb Service.
David - Los Angeles, CA
Very satisfied. Professional, honest, skilled.
Unbeatable Service
Joyce - Los Angeles, CA
Wow what great help! They fixed my range no mess quickly and with a smile
Excellent service
Sandylee - Rancho Santa Margarita, CA
Your service rep was very professional and prompt
Great service
Haibo - Huntington Beach, CA
Very good
Heidi McCollough
Heidi McCollough - Laguna Hills, CA
Judy (Judy.lynn@sbcglibal.net)
Ira and Judy - Newport Beach, CA
The service was fantastic! Courteous, professional, on time and very efficient! They fixed our problem and exceeded our expectations! We will use your service if needed in the future and will recommend you with the highest praise. Thank you !
Great Service
Jackie - Long Beach, CA
She appears to have known the equipment.
Top Notch
Jim - Santa Monica, CA
Ray was very helpful and had a great attitude. Got the job done!
Good response time, punctual.
Omar - Lakewood, CA
Mr
Ruben - Santa Ana, CA
Don
Donald - Hermosa Beach, CA
Great Service
Good intentions but problem not resolved
Susan - Long Beach, CA
The service person was very pleasant and professional. She was the second person to attempt to fix the problem and she did the same thing that the first service person did. Within 24-48 hours in both cases the problem recurred. It appears that both service people addressed the symptom but failed to find the underlying problem that is causing the gasket failure for which we summoned their help.
Service was great but the tech was a “grump”
Ruben - Irvine, CA
Everything went really well and the repairs were completed in a timely manner.
Very Well Done
Glen - Huntington Beach, CA
Excellant service
Bonnie - Laguna Hills, CA
Doug was great. Very polite and knowledgeable.
Complete satisfaction with service
Bill - Garden Grove, CA
Problem was solved and repaired. The Service Rep Preston was the best, explained everything and completed the repair on time.
Great technician!
Nicole - Redondo Beach, CA
Great, freindly and fast service.
Suriel - Signal Hill, CA
Excellent technician
Jeffrey - Los Angeles, CA
Really professional...very kind and knowledgeable. This was a multi step process but felt comfortable the entire time. Perfect 10 for Francisco
Service on washer
Albert - Santa Ana, CA
Doug found the problem right away and ordered parts same day
Mr
William - Irvine, CA
Great service. He fixed my washer right the first time
Owner
Siamak - Los Angeles, CA
Great service
Dixi - Los Angeles, CA
Great Service
Garrick - Mission Viejo, CA
Courtesy and professional to my wife
Michelle
Michelle - Huntington Beach, CA
Service
Howard - Beverly Hills, CA
Very good and very reliable.
They know what they are doing
Clifford - South Gate, CA
I had these guys come out to look at my Whirlpool washer and a days with everything being a computer is sensor. To pin point problems becomes harder and harder. They explained the list of thing ask me questions. Then after checking the machine they told me one the fix it or Two they just did nothing and major part needed to be replaced. There honesty was good they told me they'll be out for the next couple hours. If I was to run a load and figure out any issues to contact him and let him know. after I did it came back within a week and replaced it and it's been working fine ever since
Bill
Bill - Rancho Palos Verdes, CA
edi was professional and a pleasure
Emily - Santa Monica, CA
the labor charge was too high
GOOD SERVICE
William - Buena Park, CA
Great
Msbillie - Los Angeles, CA
Great
Great service!
Rolf - Stanton, CA
It w a s great
Warranty Work
Audrey - Huntington Beach, CA
Sarkis did a great job and the refrigerator is still working at this time. Thanks.
service tech
Richard - Cerritos, CA
Very professional, polite, knowledgeable and respectable.
Great Service
Michael - Huntington Beach, CA
Jonathon was knowledgeable, professional and courteous.
Whirlpool French Door Frig Repair - Great Service!
Eva - Santa Monica, CA
Service person was prompt and thorough. Nice it's like brand new!
Awesome job!
Emma - Cypress, CA
Doug was great! very courteous and knowledgeable.
Laundry timer
Steven - Torrance, CA
Great service, technician and price
Excellent experience
Douglas - Lakewood, CA
ice formation on the freezer light.
Teruko - Huntington Beach, CA
This is the second time the ice formed near the freezer light since I bought the refrigerator,This is the only problem I had. It was fixed promptly and he was very kind. I appreciate it.
The technician was great!
Virginia - Tustin, CA
Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.
gtreaty
Dennis - Los Alamitos, CA
great service
Judy - Marina del Rey, CA
i've been very happy w/ the service of paradise appliance. they let me know the day before a 2 hr window and call about 20 minutes before they show up. They have always been on time, polite and professional
Supper nice and honest person to deal with.
Maria - Cypress, CA
Met Ramon and talked to him only for a short time. However, he explained the problem and gave us his opinion and was honest enough to tell us we were better off getting a replacement stove rather than repairing the 15 year old one.
still not working!
Jill - Los Angeles, CA
very nice service men but my fridge still isn't fixed. I've paid hundreds of dollars and it's still not working . I'm not sure why they can't figure it out. Theyve been out here three times and still the same problem!
Excellent Service
Rachel - Santa Ana, CA
Doug was a complete professional. I really appreciated the kind and friendly service.
Great Service
Diana - Los Angeles, CA
Pablo was great, he knows his stuff! And he was on time and thorough. Frank
very nice
Anne - Santa Monica, CA
problem fixed and very nice polite friendly person!
Excellent
Arturo - Los Angeles, CA
Great service - Bad automated system
Jason - Costa Mesa, CA
Took so many reschedulings finally get a correct appointment time. Problem could have easily been resolved if an automated system wasn’t handling the calls. Please have humans handle the phones. The technician that handled the service was very professional and did the repair quick!
great service
Barbra - Inglewood, CA
Knowledgable technician
Sam - Costa Mesa, CA
Great service
Louis - Manhattan Beach, CA
The tech was awesome. Was here on time and went above and beyond to quickly fix the problem
Antonio - Los Angeles, CA
Professional
Suzanne - Manhattan Beach, CA
Great service
Terri - Manhattan Beach, CA
Chris was great and very helpful. Thank you very much.
Great service!
Angeline - Los Angeles, CA
Our technician was very friendly and diligent. He solved our perplexing problem with great care and an even greater positive attitude !
Lilianna
Lilly - Santa Monica, CA
Great service
We appreciated the friendly tech who came to our residence,and knew how to do her job with efficiency and ease.Thanks.
Miriam - Bellflower, CA
Great Service!
Shaahin Cheyene - Los Angeles, CA
The technician was a very nice and polite guy and well experienced.
Helpful
Kay - Compton, CA
He made the effort to get the parts which were not available.
LD
Larry - Marina del Rey, CA
Good
Lebouf
Janet - Los Angeles, CA
Ed was on time and very knowlegable. He fixed the problem quickly and showed me some things about my washer I didn’t know. He gave me samples of washer cleaner and wipes and I really appreciated his help! A great employee!
warranty service
Julie - Irvine, CA
Service Report
Michael - Torrance, CA
The service was successful
Great service
Lodie - Los Angeles, CA
Prompt appt time.
Diane
Diane - Manhattan Beach, CA
On hold long time when called in, otherwise excellent service. Reaoaur person veryoronptcouteous and competent.
Awful
Jennifer - Manhattan Beach, CA
My washer stopped working mid cycle and leaked water all over. They came out fixed the leak, which cost almost $400. After a few loads, my washer stopped working again. The leak was corrected but my washer still wasn’t working. They came out again free of charge but then told me the pump was broken and it would cost another $300-$400 fix it. Even though it had only been two weeks since the initial repair. I’m so disappointed!
very pleased
Bruce - Gardena, CA
Efficient. knowledgeable, helpful, and friendly service.
Bad feeling
Nam - Irvine, CA
Service was not good. Bad attitude and not kind.
Good Service
Joe - Costa Mesa, CA
Great
Sunny - Los Angeles, CA
Great service.
Beverly - Long Beach, CA
Not happy
Bob - Rancho Palos Verdes, CA
Very negative experience. Forced to pay service fee that I never agreed to, in spite of no work being done.
Great service
Son - Long Beach, CA
Grear service
Aliza - Beverly Hills, CA
Great service
Aliza - Beverly Hills, CA
Diane
Diane - Manhattan Beach, CA
Courteous, prompt service.
Albert
Rusty - Long Beach, CA
Oriole Preston was wonderful and very polite.
Prompt and Great Service with Resolution
Maurene - Redondo Beach, CA
Victor was prompt, courteous and friendly. He was able to successfully able to trouble shoot and resolve the problem with our refrigerator. By far, the most painless service call I've ever had.
Excellent service
Laurian - Lakewood, CA
I was kept well informed of my appointment and my technician, Enrique, was great.
Dishwasher
B - Los Angeles, CA
Efficient, friendly service
Shirlene - Huntington Beach, CA
Arrived on time, very friendly, took time to discuss the problem and solution for my Kitchenaid refrigerator.
Great Service, amazing technicuan
Ann - Huntington Beach, CA
Very satisfied
Janis - Los Angeles, CA
I used Paradise Appliance Service through Kitchen Aid customer service. I appreciated the confirmation phone call and the "window" phone call. Edi was friendly, professional and very helpful. Thank you.
5 star
Robin - Lakewood, CA
Ramon was very diligent in trying to find a leak that we've been seeing on and off for a couple of months. We appreciated his efforts. Very personable.
New Maytag not functioning
Donna - Torrance, CA
Preston was knowledgeable enough to look at all the factors; i.e. the install of a new water heater flushed sediment into the new wash machine valve, creating a malfunction of the computer inside the machine. THANK YOU, Preston.
Great service! Awesome price!
Karen - Los Angeles, CA
Good
Barbara - Torrance, CA
Top Service
Gerald - Los Angeles, CA
Very prompt at time promised and knows the products and how to repair them by obtaining original manufacturers parts. Gets right to work-explains the needed repair and what is needed to be replaced with price quotes for labor and parts.
Great Service and an amazing person!
Brandon - Cypress, CA
Very best experience and extremely happy with the entire process
Great Service
Mary - Downey, CA
Maria
Maria - Torrance, CA
Fast and great service
GREAT SERVICE. KNEW WHAT THE PROBLEM WAS
Ralph - Santa Ana, CA
Chris Zepeda
Renee - Redondo Beach, CA
Chris is a wonderful technician. Very knowlegable and well mannered.
Great Service
Lynne - Santa Monica, CA
Very professional and handled repair took his time to explain what he was going to do and did it.
Was excellent
Ed - Huntington Beach, CA
Great
Bonita - Los Angeles, CA
Great service thankyou
Great Service
Alene - Compton, CA
Nice, clean cut, respectful young man working for you!!
Michael - Los Angeles, CA
Look above!!!!!!
Great 👍 Service
Ed Brod - Inglewood, CA
Keep up the great work
Excellent
Merril - Lawndale, CA
Dan
Dan - Los Angeles, CA
Good service from Pablo
Good service!
Sebun - Irvine, CA
Pleasant, knowledgeable, efficient serviceman
Ellen - Los Angeles, CA
Burner fix
Mark - Redondo Beach, CA
Larry was nothing but excellent. The issues were that the wrong part number was transcribed over the phone and the wrong part number was ordered based on the wrong burner being listed as broken in the record. This caused an extra visit and week delay in fixing the oven.
Good service
Arthur - Lomita, CA
Everything went well.
Customer
Hal - Torrance, CA
Very knowledgeable. On-time as promised. Will use the company for future repairs or maintenance.
Great service man
Maria - Compton, CA
He fix my refrigerator without any issues only forgot to reprogram the refrigerator computer panel
Great service
Kelly - Los Angeles, CA
Francisco’s customer service was amazing. His follow up to make sure my refrigerator was working properly was top notch.
Persistent Effort
Gary - Huntington Beach, CA
We were convinced our refrigerator was possessed! It seemed to have a mind of its own but with the efforts of Jonathon and Paradise we have a working unit again.
Great service !!
Naresh - Westminster, CA
Will surely recommend to family & friends.
Ramon H.
DISHWASHER KITCHENAID KDTE304GPS0 cx needs heater; schdld next appmnt for 7/22 WED !
Pablo V.
FREEZER WHIRLPOOL WRB329DMBM01 found lignt bulb not working replace bulb run test ok request completed Q1no Q2no no sign covid 19
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Customer complaint not cooling rf side: found clog return defrosted tested all components ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
WASHER MAYTAG WASHER "Customer complaint noisy : washer does not has a model or serial number tag call assurion the model number and serial number incorrect assurion will call customer and let them know , assurion provide me with generic Model and serial number to get pay for claims. q1n q2n no signature per covid19."
Edi C.
LAUNDRY CENTER WHIRLPOOL MVWX655DW0 Customer complaint not working : found bad motor 120month warranty for motor charge for labor ordering motor for customer q1nq2n no signature per covid19; ordrng 1 W11283592 (motor)
Chris Z.
DISHWASHER KITCHENAID KDTM804ESS0 Q1: noQ2: no no signature due to covid-19i found the unit to be leaking from the float switch assembly so i tightened it and checked it after a test and i didnt see any leak..
Jonathan H.
MICROWAVE WHIRLPOOL KEMS308SSS05 arrived and unit is now working no furtehr issues still 1 year warrnty q1q2 no no sig covid19 protocol
Rose K.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 replaced freezer door switch q1no q2no no sign covid19
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19i need a new board the one i recived isnt powering on at all..; ordrng 1 W11334605 (cntrl board)
Ramon H.
OVEN WHIRLPOOL WFG550S0HZ1 replaced both hinges and tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 q1 no q2 no no sign due to covid 19 cx door was un even raisede leggs and leveled door
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 the door needed a hinge and screw completedthe fridge is completedq1.noq2.nono signature due to covid19
Larry G.
REFRIGERATOR KITCHENAID KRFF507ESS01 q1no-q2no--no sign covid-19-not cooling in rc--rc evap frosted.; ordrng 1 W11033168 (harns-wire)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 cx needs door; ordrng 1 LW11026364 (black)
Pablo V.
DISHWASHER KITCHENAID KDTM354DSS4 sr # 7728323915 found some spotson the plates and glass cups call tech support customer is using the recommended detergent have the water temp 135* is using rinse aid spray arm are running request completed Q1no Q2no nosign covid 19 CUSTOMER NEED A MASTERTECH
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Complaint not cooling , found restriction on a filter drier , unit was unplugged, I had to re diagnostic, replaced , now it’s working fine, I told the cx if they have any problems contact me directly.; used 2 Wpw10143759 () from stock"
Larry G.
REFRIGERATOR MAYTAG MFI2570FEZ06 q1no-q2no--no sign covid 19---ice maker was reset and ive container full of ice. checked ispenser for correct operation.unit working oko.
Larry G.
WASHER MAYTAG MVWC565FW0 q1no q2no--no sign covid-19---gearcase leaking oil onto belt and shifter stripped.; ordrng 1 W10528947 (drive hub kit) and 1 W11161960 (agitator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Jorge A.
DISHWASHER WHIRLPOOL KDTM404ESS1 "q1-no,q2-no, no sign due to covid 19, i installed these two parts due to upper rail keeping falling down. i only charged labor due to customer satisfaction same issue since last year, Spoke with MT."
Larry G.
WASHER WHIRLPOOL WTW5000DW2 q1no-q2n0--no sign covid19-not draining leaving -f8-e1-clothes wet ---advised on drain hose installation and of different cycle selection. recalib. and tested for correct operation
Edi C.
WASHER MAYTAG MVWB765FW0 Customer complaint not working : found bad control and control panel ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10919546 (console) and 1 W10920541 (control)
Victor B.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "per customer over the phone pan not leaking water no more, q1 no q2 no, i didn't get signature cause covid-19"
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 "arrrived found error ocode for motor faukt, checked under and found noises in the motor assembly ordering partsq1q2 no no sig covid19 protocol; ordrng 1 W11283592 (motor) and 1 W10721967 (splutch)"
Jonathan H.
REFRIGERATOR KITCHENAID KBSD608ESS01 "fixed issue with ice maker, shaft was pulled out and needed realignment also the flapper staying opened not allowing unit to contain the cold ai inside, fixed flap for disp. all tested fne no further issues"
Robert S.
DRYER WHIRLPOOL WGD5620HW1 Q1 no Q2 no. No signiature due to covid-19. Console is blinking rapidly with loc displayed will not respond.; ordrng 1 W11314470 (cntrl-elec) and 1 W11223753 (nameplate)
Oriale P.
WASHER MAYTAG MVWB835DC4 "replaced bad water valve causing no cold water to come iinsid tub, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Q1 no Q2 no.No signiature due to covid-19. Installed plastic square to contact the door switch.
Oriale P.
REFRIGERATOR KITCHENAID KRFC300ESS03 "replaced leaking ice, maker, tested in fill & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10884390 (ICEMAKER) from stock"
Rose K.
OVEN WHIRLPOOL AOGD2750E replaced both oven ignitors q1no q2no no sign covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDB "removed glue on freezer door that came from tape that was use by howerd, customer wants extra drawers, shelves and door bin when any of those gets broken she'll have, i told her that was cosmetic and i cann't order, fridge slide fine doors closing fine. q1 no q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "q1-no,q2-no, no sign due to covid 19,iinstalled this part due to broken one alll tested out ok."
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found is in the bin but piled on one side. Pulled the bin and shook the ice so it would dispense.
Larry G.
DRYER MAYTAG MGDB835DW4 q1no-q2no--no sign covid-19---removed object from blower and checked for correct operation. unit working heating ok.
Robert S.
WASHER WHIRLPOOL MVWB980BG0 Q1 no Q2 no.No signiature due to covid-19. Bearings worn . will need bearing kit hub washplate and rotor.
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1no-q2no--no sign-covid19--replaced evap fan motor and tested for correct operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 once i removed the diffuser it was broken it was letting too much air into the fresh food section q1.noq2.nono signature due to covid19
Robert S.
DRYER WHIRLPOOL MGDX655DW2 Q1 no Q2 no. No signiature due to covid-19. Ckecked the dryer on all temperature settings and outlet temps were normal. paint chipping on inner door to to loading.
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 q1no-q2no--no sign covid19---replaced diffuser and advised on cold air coming from freezer at top left corner...refer compartment temp and 39f; used 1 W11164593 (DIFUSER) from stock
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHV0 replace adjuster run test ok request completed
Robert S.
RANGE WHIRLPOOL WFG525S0HS1 Q1 no Q2 no. No signiature due to covid-19. Replaced the electronic range control.
Oriale P.
RANGE KITCHENAID KSEG950ESS0 "replaced bad main cntrl & cooling fan, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG MVWB835DW4 Q1 no Q2 no.No signiature due to covid-19. Replaced the main control board and calibrated the washer and tested.
Sarkis M.
DRYER WHIRLPOOL NGD4655EW2 Q1 Q2 NO NO SING C 19 ADJ DTUMP NOT MAKING NOIS
Edi C.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Customer complaint not cooling : found leak needs full seal system repair was denied 8669317390 7728166043
Chris Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1: noQ2: no no signature due to covid-19i replaced the leaky filter head and aslo fixed the shorted out auger motor now unit is complete
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no-no sign covid-19---ran spin cycle with load and adjust fill hose at rear that was hitting back panel.
Jonathan H.
WASHER WHIRLPOOL WGT4026HW0 q1q2 no no signature covid19 protocol unit needed new lid switch lid lock assembly replaced from t/s all etsted fine
Chris Z.
DISHWASHER KITCHENAID KDTM354ESS3 iQ1: noQ2: no no signature due to covid-19 had to relevel unit due to it being too close tot he top of counter so cx couldnt see lights
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "q1-no,q2-no,no sign due to covid 19, i reset the computer and also door lock was on locked. after this adjustment all tested out ok."
Edi C.
DISHWASHER MAYTAG MDB7749SBM3 Customer declined estimate for panel run diagnose test clear code q1nq2n no signatur per covid19
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADM7 "found wash motor blade off motor reinstalled wash blade, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KDTM404KPS0 "tech found pan and float swtich and pan missing, disherwasher has never been used.not sur if installer removed, tech took photos, cx says she is returning product.q1-no q2-nono sign due to cv 19"
Pablo V.
REFRIGERATOR KITCHENAID KRSF505ESS01 remove back panel clean panand concect water valve test ok request completed Q1 no Q2 no no sign covid 19
Pablo V.
RANGE WHIRLPOOL WFG320M0BS3 found oven not starting screw back panel found gas valve close open run test heat ok screw cover back in place request completed Q1no Q2no no sign covid 19
Jonathan H.
OVEN IKEA WOS97ES0ES01 q1q2 no no sig covid 19 protocol liner gasket for cabinet not allowing heat to stay in fixed liner seal ansd gasket relaigned and reseeded all the clips bo furtehr issues ran at 350 all tested ok
Edi C.
RANGE WHIRLPOOL AGR5330BAS3 Customer complaint broken light : replaced light for customer all components ok to manufactory specifics. q1nq2n no signature per covid19 wear ppe.
Pablo V.
WIMECOOLER KITCHENAID n/a found wine coller off turn wait testtempok request completed Q1no Q2no no sign covid 19
Pablo V.
ICE MAKER KITCHENAID KUIC15PLTS2 icemaker need a new valve a pump customer is going to purchase a new icemaker Q1no Q2no no sign covid 19
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS02 "door that customer have has the wrong connector to ice maker, customer needs to get the right door with the right ice maker connector. q1 no q2 no.; schdld next appmnt for 8/21 FRI !"
Pablo V.
DISHWASHER KITCHENAID KUDS30CXSS2 dishwasher need a new pump customer is going to purchase a new diswasher
Francisco J.
DISHWASHER WHIRLPOOL MDB4949SHW0 everything is working properly the customer is not using rinse aid the dw is not drying properly.q1.noq2.nono signature due to covid19
Oriale P.
WASHER MAYTAG MVWX655DW1 "replaced stripped out basket drive hub, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: ; used 1 W10528947 (HUB) from stock"
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 q1 no q2 no no sign due to covid 19 cx agitator loose tighten bolt and tested several times
Larry G.
WASHER MAYTAG MVWC416FW0 q1no-q2no--no sign covid-19---arm stripped on shifter. replaced and recsalibrated tested for correct operation.; used 1 W10913953 (SHIFTER) from stock
Larry G.
DRYER MAYTAG MGDE500WJ q1no-q2no--no sign covid19--replaced worn idler pulley and belt--drum turning and heating ok.; used 1 4392067 (REPAI KIT) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 fridge is making ice nowthe customer also had aquestion witha aprt inside placed it inside everything is working properlyq1.noq2.nono signature due to covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found clogged drain steam all ice remove freezer door test drain ok request completed Q1no Q2no no sign covid 19
Pablo V.
DISHWASHER AMANA ADB1400AGS1 found dish washer leaking front the fron unscrew botton panel raise front legs run test no more water leaks screw back front panel test ok request completed Q1no Q2no no sign covid 19
Oriale P.
WASHER MAYTAG MVWC565FW1 "found cust pressing & holding start button causing cancelling cycle, advised cust on start pause & cancel functions, ran test working ok. cust is elderly. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
MICROWAVE WHIRLPOOL WMH75021HZ2 UNINSTALL MICROWAVE REMOVE PANEL FOUND BAD SWITCHES REPLACE INTER LOCK HOUSING TEST OK REQUEST COMPLETED Q1no Q2 no no sign covid 19 AUTH # WRANLRANL2; used 1 W11197766 (INTERLOCK) from stock
Ramon H.
DRYER-ELECTRIC MAYTAG MED6230HW0 cx hinge was bent tighten hinge up and bent back into place tested working good
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 found nosie coming from blowerhousing Service Pointer #: W11378591A unscrew top and front panel install screw in the housing test no more noise install back in place run test ok request completed Q1no Q2no no sign covid 19
Jorge A.
COOKTOP KITCHENAID KGCU467VSS02 "q1-no,q2-no,no sign due to covid19, i cleaned all the burners andalso algnment cover burners all tested out ok ORDER 4 LITTLE PAD GRATE RUBBER PLEASE SEN DIRECT SHIPPINGTO THE House; ordrng 4 W10185266 (pad SEN DS HOUSE)s"
Pablo V.
STOVE KITCHENAID KGRS505XSS01 found bad manifold; ordrng 1 WPW10204705 (manifold)
Robert S.
VENT HOOD KITCHENAID KHTU105LSS Q1 no Q2 no. No signiature due to covid-19. blower motor failing but the parts is no longer available.
Pablo V.
WASHER MAYTAG MLG22PRAWW0 replace flame sensor run test heat ok request completed Q1no Q2no no sign covid 19 seal send direct to customer; ordrng 1 drWPW10407973dr
Oriale P.
OVEN KITCHENAID KOSE500ESS04 "found cust adding too much time, was setting time in hours instead of mins. ran test unit working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR KITCHENAID KRSC500ESS01 authorization # kr93kr8apl1 Q1 NO Q2 NO NO SING C19 ADJ REFG DOOR WAS MAKING NOIS NOW CKD OK NO MORE NOIS
Francisco J.
WASHER MAYTAG MVWC565FW0 replaced gearcase and the agitator so hard to get out .completed callq1.noq2.no
Chris Z.
RANGE WHIRLPOOL KSGG700ESS1 Q1: noQ2: no no signature due to covid-19i replaced the bad board that wp sent me in the fisrt place so now unit is complete
Sarkis M.
FREEZER WHIRLPOOL KRSC703HPS00 Q1 NO Q2 NO NO SING C19 INSTALLED PANL THERMISTOR UNIT CKD WORKING OK
Raymond J.
REFRIGERATOR WHIRLPOOL WFW6620HC0 "replaced drawer for second time, all test good q1-no q2-nono signature due to cv 19"
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "put on test all noises are normal from fans and cmompressor, he's not happy with answer, q1 no q2 no. i ddin't get signature cause covid-19"
Pablo V.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replace evapcompresor valve control run test okrequest completed Q1no Q2no no sign covid 19 auth # JQXHHQXNL2
Ramon H.
REFRIGERATOR KITCHENAID KRMS706ESS01 cx needs motor; ordrng 1 W10822606 (motor)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Q1: noQ2: no no signature due to covid-19i restricted the pantry vent so it doesnt blow an much air into sheves as prior ad also made the mulliuon always on to help reent the sweating from occuring
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19i need new boards and filter; ordrng 1 W11319991 (cntrl-elec) and 1 W11316771 (filter) and 1 W11322903 (cntrl-elec) and 1 2man
Larry G.
WASHER MAYTAG MVWB880BW0 q1no-q2no--no sign covid-19----bad tub bearings--noisy in spin; ordrng 1 W10435302 (bearing)
Chris Z.
WASHER WHIRLPOOL WTW4850HW1 Q1: noQ2: no no signature due to covid-19i replaced the dead board with a new working one and unit powered up right away and tested unit and all is working good.
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS4 "q1-no,q2-no, no sign due to covid 19,iinatalled new damper for bad old damper"
Francisco J.
REFRIGERATOR MAYTAG MRT118FFFH01 need to order the motor for this repair will reschedule for next friday i do not have that part in my truck stock .q1.noq2.no; ordrng 1 WP2315539 (motor)
Larry G.
REFRIGERATOR WHIRLPOOL MFI2568AES q1no-q2no--no sign covid-19----buttons on front control wont change---found bad board..part is discontinued.
Chris Z.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Q1: noQ2: no no signature due to covid-19i replaced the computer and sensors and now unit hsould be coooling perfectly
Francisco J.
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 need to order the parts to complete this repair .damper making noises q1.noq2.no no signature due to covid19; ordrng 1 W11087463 (damper) and 1 WPW10251076 (icemaker) and 1 W11123943 (switch)
Ramon H.
REFRIGERATOR JENN-AIR JFC2290REP00 q1no q2 no no sign due to covid 19 replaced gasket and tested working good
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Tech was assigned as a helper;
Francis C.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Tech was assigned as a helper;
Sarkis M.
COOKTOP WHIRLPOOL W3CG3014XW02 q1 no q2 no no sing c19 all valve ti/ted to the rigtt need new 4 valvs only 1 week old customer refus to repair going to return it
Jonathan H.
WASHER WHIRLPOOL WFW94HEAW0 W10365755 - motor WPW10409998- tub assm W10365754- statorq1q2 no no sig covid19 protocol unit needs new tub assembly defective inner outer tub also motor making grinding noises when in rotation called AIG contract for autho for parst and labor - they declined repairs not cost effective866-931-7390ref - 7728232820
Edi C.
DISHWASHER WHIRLPOOL KDTE104ESS1 Custoemr complaint not workign : found bad motor replaced for customer re run test all components ok to manufactory specifics. q1nq2n no signature per covid 19
Francisco J.
REFRIGERATOR KITCHENAID KBSD602ESS01 the fridge has some discoloration on the top part of the freezer like a rust substance spoke to techline dog cage they want the cx to keep an eye on where its leaking cx says thats not her job and she will callreference#7728317887q1.noq2.nono signature due to covid19
Pablo V.
DRYER WHIRLPOOL MGD5630HC1 found damage blower from the manufacture replace motor blower test ok request completed any question on the dryer customer need to call whirlpool care at 866-233-8547 Q1no Q2no no sign covid19
Francisco J.
WASHER WHIRLPOOL WDF520PADM7 the pump and motor i replaced its working properlycompleted and tested infront of customer q1.noq2.nono signature due to covid19
Larry G.
DRYER-GAS MAYTAG MGD5630HW0 q1no-q2n0--no sign covid-19---replaced dispenser and tested for leaks--unit working ok.
Rose K.
REFRIGERATOR WHIRLPOOL KRSC503ESS replaced rf fan and defrost thermistor q1no q2no no sign covid19
Edi C.
WASHER MAYTAG MHW5630HW0 Customer complaint leaking : run diagnose test with cloth didnt see it leaking but found damp around cabinet by door seal ordering par customer q1nq2n no signature per covid19; ordrng 1 W11314648 (bellow)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Q1 Q2 NO NO SING C19 2 MAN WT J OR D; ordrng 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab) and 2 WP2179826 (rivet)s
Victor B.
REFRIGERATOR KITCHENAID KSSC42QMS01 "cooling fine noise was coming from evap. motor that was hitting iceon top of fan bracket, q1 no q2 no i didn't get signature cause covid-19"
Jorge A.
DRYER MAYTAG MGD8000AWQ "q1-no,q2-no, no sign due to covid19, need to order this parts for drum not turning also order 2man, TECH RO; ordrng 1 WP31001710 (idle 39.70) and 1 341241 (belt 15.40) and 1 2man (2man- RO.)"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 no q2 no no sign due to covid 19 cx right sid elink was falling off pulled out and found screw was loose on dishwasher link tighten down put link on correctly and tested several times
Ramon H.
RANGE WHIRLPOOL WEE510S0FS2 q1 no q2 no no sign due to covid 19 cx was not heating properly found that bake element wasnt conecting all the time took off and put wire on secuerly tested working good
Victor B.
WASHER WHIRLPOOL MVWB765FW3 "F8E1 long fill replaced water valve test good. q1 no q2 no, i didn'tget signature cause covid-19"
Jorge A.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "pre id, need toiorder parts, cusdtomer will show me when bought the house, 12,2019; ordrng 1 W11297728 (console) and 1 W11261167 (control) and 1 2man (2man) and 1 ovendolly (dolly)"
Jorge A.
DRYER AMANA NGD4655EW2 "q1-no,q2-no,no sign due to covid 19, i found the ventilation hose it waskink , now all twested out ok"
Rose K.
WASHER WHIRLPOOL WTW4816FW1 REPLACED WATER INLET VALVE AND LOWERED FEET q1no q2no no sign covid19
Pablo V.
DRYER WHIRLPOOL MGD5630HC1 dryer need a new motor blower; ordrng 1 WP697772 (blower) and 1 W11086656 (motor)
Oriale P.
WASHER MAYTAG MVWB835DW4 "replaced bad water valve, no water coming into to washer, ran test in diagnostics & recalibrated, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
OVEN KITCHENAID KEMS378GSS2 still same issue we will prescreen the magnetron assm ordering parst setting up asap appt; schdld next appmnt for 7/17 FRI !
Pablo V.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 replace refrigerator door test ok request completed Q1no Q2no nosign covid 19
Edi C.
REFRIGERATOR WHIRLPOOL JS42SEFXDB01 customer call and approve repair talk to landlorr q1nq2n no signature per covid19; ordrng 1 WPW10281063 (heater-pan) and 1 W10528578 (tube) and 1 WPW10277450 (icemaker) and 1 WP2306093 (evaporator) and 1 W10629033 (inverter box) and 1 W10841139 (compressor) and 1 2307693 (tube) and 1 1mastertech (1 master tech)
Edi C.
DRYER WHIRLPOOL WHD560CHW0 Customer complaint not running : replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no siganture per covid19
Chris Z.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Q1: noQ2: no no signature due to covid-19i need a new door diue to mrabwraxl2; ordrng 1 LW10839911 (dor-fip)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 cx leaving door open causing frosting in freezer advised cx to defrost and restar in 24 hours also found mullion heater not conected properly took apart and connected secuerly
Edi C.
DISHWASHER KITCHENAID KDTE334GPS0 out of stock part cant pre id ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11165145 (console) and 1 W11120155 (control)
Ramon H.
ICE MACHINE WHIRLPOOL WRF555SDFZ09 cx needs ice maker; ordrng 1 wpw10300024 (ice maker) and 1 W10882923 (icemaker)
Larry G.
REFRIGERATOR WHIRLPOOL WRF532SMHW01 q1no-q2n0-no sign covid 19----checked temp and ice maker production.unit working ok
Larry G.
DISHWASHER MAYTAG MDB4949SHZ0 q1no-q2no---no sign covid-19--replaced defect detergent dispenser and tested for correct operation.; used 1 W10861000 (DISPENSER) from stock
Robert S.
RANGE WHIRLPOOL WFG505M0BS0 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven ignitor and tested ignition
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "not going into defrot by-metal is good,, ordered main board , U.I. and by-metal, q1 no q2 no.; ordrng 1 W11224256 (board) and 1 W11387387 (UI) and 1 W11224591 (motor with defrost thermistor)"
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 replaced the cntrlk and the bulb and the socket cx complaint was that the light was coming loose every so often and it would dim i also checked the wall voltage 120v the polarity everything is okay.q1.noq2.nono signature due to covid19
Raymond J.
DRYER WHIRLPOOL WGD75HEFW0 found noisey mtr assymq1-no q2-no no sign due to cv 19; ordrng 1 WPW10211915 (blower wheel) and 1 W11086656 (motor-drve)
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 q1no-q2no--no sign covid 19---fan shroud hittiing evap fan motor blade causing ice build up across top of evap. removed ice and reposition fan shroud--unit cooling ok.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 found a leak on the compressor and the evap customer is going to purchase a new refrigerator Q1 no Q2no no sign covid 19
Chris Z.
MICROWAVE OVEN KITCHENAID KEMC378KSS01 i replaced the mag that had a hole in it and the cap and diode. i tested out after and all is working proporly
Larry G.
RANGE AMANA AER6303MFS2 q1no-q2no--no sign covid19---shattered glass---whirlpool didnt approve repair when cust called. they want estime to replaced top glass
Larry G.
OVEN AMANA AER6303MFS2 q1no-q2no--no sign--covid 19---replaced defective main board--tested for correct operation.
Sarkis M.
REFRIGERATOR MAYTAG MFI2665XEM7 Q1 NO Q2 NO NO SING C 19 ICE STUCK ON I.M ARME REMUVED CKD WORKING OK UNDER I YR WARANTY
Jorge A.
RANGE WHIRLPOOL KICU500XSS0 "q1-no,q2-no, no sign due to covid 19, i need to order parts for this range compouter, i will need techni cal helper.; ordrng 1 WPW10328453 (display)"
Jonathan H.
DRYER MAYTAG MGD6630HW0 q1q2 no no signature covid19 protocol customer very upset with repairs the f3e3 error code was present in history we can replace same parst but customer refuses repair she wants new unit she can contact manufacture and store for furtehr details or for 2nd opnion options
Jonathan H.
WASHER MAYTAG MHW6630HW0 q1q2 no no sig covid19 protocol customer very upset she wanst new unit i ran diag and unit spoins out they had a load inside we spun that out and no issues on drain spin cycle. when i arrived clothes were wet controls might not be sending proepr signal for cycle to complete properly customer extremely upset she dosnt want anymore repairs she wants unit replaced i explained we only do service repairs she will have to contact store and manufacture but we will document everything so she will be able to see furtehr options from whirlpool
Francisco J.
LAUNDRY CENTER MAYTAG MVWX655DW1 need to order parts for this repair the gearcase is leaking oil...q1.noq2.nono signature due covid19; ordrng 1 W11035751 (gearcase) and 1 W10528947 (hub) and 1 W10902814 (washplate) and 1 W11026785 (motor) and 1 W11395618 (capacitor)
Edi C.
WASHER WHIRLPOOL WET4024HW0 "call tech line ref#7728313846 run diagnose test found water again inside vent , vent is clog customer stating already cleaned , tested without vent temp goes back to normal , when vent is conected dryer temp drops customer wont take my diagnose said will call whirpool to complaint she thinks is something wrong with dryer . q1nq2n no signature per covid19"
Raymond J.
RANGE KITCHENAID KICU509XSS tech chk range and found surface of pan tp small used bigger pan and all test goodq1-no q2-nono sign due to cv 19
Edi C.
WASHER WHIRLPOOL WTW4955HW1 run test calibrate control board re tested with load of cloth washer fills wash and spin all components ok to manufactory specifics.q1nq2n no signature per covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "found cust with thired party after market water filter causing leak, advised cust this unit needs whirlpool every drop water filter to correct issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
DRYER WHIRLPOOL LCR7646JQ1 REPLACED ROLLER q1no q2no no sign covid19; used 1 4392065 (REPAI KIT) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "q1-no,q2-no, no sign due to covid 19, need to order main board but but declined repair."
Jorge A.
DRYER WHIRLPOOL WGD6620HC0 "q1-no,q2-no, no sign due to covid 19, i reset the cvomputer and check temperature all testred fine"
Chris Z.
REFRIGERATOR WHIRLPOOL WRB329DMBW01 Q1: noQ2: no no signature due to covid-19sr: 7728318619needs to replace.; ordrng 1 13109402WQ (dor-fip wh)
Raymond J.
OVEN KITCHENAID KEBS279BSS00 "tech found f6 e6 faughty control board, cx says will consider.q1-no q2-nono sign due to cv 19"
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 unstack dryer replace roller pulley run test no more noise install back in place request completed Q1no Q2no no sign covid19 AUTH # WRAEARANL2
Francisco J.
LAUNDRY CENTER WHIRLPOOL WGD4850HWO replaced the timer the dryer is working properly its tumbling and heating whiich it was not before q1.noq2.nono signature due to covid19completed
Pablo V.
DRYER WHIRLPOOL WGD5000DW3 replace badsealrun test ok request completed
Victor B.
REFRIGERATOR KITCHENAID KRSC703HPS00 f.f. not defrosting ordered parts.; ordrng 1 W11172798 (board) and 1 W10316760 (thermistor) and 1 W11098695 (fan cover) and 1 W11340158 (UI)
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no q2no-no sign covid19---replaced defective main control and recalibrated. ran auto test for correct operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 need to order shelf for this fridge the rollers broke .q1.noq2.nono signature due to covid19; ordrng 1 WPW10463648 (cover)
Rose K.
FREEZER WHIRLPOOL KRFF507ESS00 replaced both rf anf freezer evap fans and defrost therostats q1no q2no no sign covid19
Sarkis M.
WASHER MAYTAG MVWX655DW1 NEED BOARD DEC EST Q1 Q2 NO NO SING C19
Jorge A.
DRYER ROPER RED4516FW0 "q1-no,q2-no,no sign due to covid `19, i need to order 3 parts for unit is on al;ways.; ordrng 1 W10857612 (timer) and 1 279827 (motor) and 1 WPW10237959 (switch)"
Chris Z.
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Q1: noQ2: no no signature due to covid-19i replaced the evap cover assembly and cntrl and tested after and all is well
Robert S.
WASHER MAYTAG MVWB765FW2 q1 no Q2 no. No signiature due to covid-19. Water valve failed and out of truck stock.; ordrng 1 W11165546 (valve)
Rose K.
WASHER MAYTAG MVWB750WQ1 needs outer tub part is on back order called AIG there going to look for the outer tub was told to give it 7 days q1no q2no no sign covid19; ordrng 1 2man (2 man)
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 the washer had no error codes need to calibrate the machine tested it with a towel completed the callq1noq2.nono signature due to covid19
Larry G.
DRYER MAYTAG MGD7230HW0 q1no-q2no--no sign covid19----f3e2---found senseor connect not plugged into board---connected and tested for correct operation.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Q1: noQ2: no no signature due to covid-19i got 120v to heater but heater isnt turning hot.. need to replace heater; ordrng 1 WPW10316428 (heater) and 1 W10919804 (duct-air) and 1 W11024683 (cover-evap)
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "replaced broken leveling legs, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
DRYER MAYTAG MGD5630HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the dryer on the timed cycle. Outelt temperature averaged 155f.NMo error codes stored in memory.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1: noQ2: no no signature due to covid-19i need filltube heater and also icemaker. no filling up icee maker; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
Robert S.
RANGE WHIRLPOOL WFG525S0JS0 Q1 no Q2 no. No signiature due to covid-19. Gas regulator- valve assembly leaking gas.; ordrng 1 WPW10602001 (valve-gas)
Oriale P.
DRYER MAYTAG MGDB855DC4 "found wire harness pinched under cntrl panel causing issue with selections for cycle reinstalled harness, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1: noQ2: no no signature due to covid-19one clip fell off and melted on heater. they just need replacemant clips and can install themselves; ordrng 1 dsW10752617 (clip) and 1 dsW10082853 (clip)
Oriale P.
WASHER MAYTAG MVWB855DC4 "replaced bad water valve no hot water coming in, ran test in diagnostics, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MEDC215EW1 "q1-no,q2-no.nosign duetocovid 19. i need to order a timer dueto a broken. but customer declined repair."
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS damper making nosie shelf not open hard to open and hard to close Q1no Q2no no sign covid19; ordrng 1 WPW10594329 (control) and 1 WP67006185 (frame) and 1 WPW10231485 (trim) and 2 WP67005923 (front)s and 2 WP67002659 (pan)s and 2 WP67005864 (slide)s
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 pre id ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 WPW10300022 (icemaker)
Chris Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Q1: noQ2: no no signature due to covid-19i replaced the thermistor and now unit is able too cool proproly; used 1 W10316760 (THERMISTOR) from stock
Rose K.
LAUNDRY CENTER WHIRLPOOL WTW7300DW0 spin cycle was turned off restored controls q1no q2no no sign covid19
Rose K.
REFRIGERATOR IKEA IRT138FDM00 REPLACED COMPRESSOR AND EVAP q1no q2no no sign covid19
Pablo V.
WASHER WHIRLPOOL WFW5620HW0 replace latch run test ok request completed Q1no Q2no no sign covid 19
Rose K.
RANGE WHIRLPOOL WFG320M0BW2 replaced hindges q1no q2no no sign covid19
Pablo V.
REFRIGERATOR WHIRLPOOL EL7ATRRKS01 found drain clogged remove panel clean drain hose test clean request completed Q1no Q2 no no sign covid 19
Francisco J.
MICROWAVE KITCHENAID KEMS378SBL04 need to order the bulbs they are out ordering bulbs and second manq1.noq2.nono signature due to covid19; ordrng 2 WPW10169757 (bulbs)s and 1 WPW10440740 (lamp) and 1 2ndman/eddie (2ndman) and 1 ovendolly (oven dolly)
Victor B.
REFRIGERATOR WHIRLPOOL KSSS42QDX02 "replaced noisy timer an not moving farware-test good. q1 no q2 no,."
Ramon H.
DISHWASHER KITCHENAID KDPM354GPS0 q1 no q2 no no sign due to covid 19 hinge was on wrong slot put back on correctly
Robert S.
REFRIGERATOR MAYTAG MFF2558DEE00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found freezer temp -1f. There is no frost build up and all fans and compressor is running.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706EBS01 q1 no q2 no no sign due to covid 19 evap freezing over possibly leaving door open advised cx to unplugg for 2 days and defrost cx needs fan main control
Francisco J.
MICROWAVE WHIRLPOOL KMHS120ESS cntrlis the problem will order and come back need 2ndman q1.noq2.nono signature due covid19; ordrng 1 W10881539 (cntrl) and 1 W10642989 (motor) and 1 2ndman (2ndman)
Rose K.
COOKTOP WHIRLPOOL KICU500XBL REPLACED MODULER q1no q2no no sign covid19 SR7728186885
Rose K.
FREEZER WHIRLPOOL WRS588FIHZ00 repaired compression fitting q1no q2no no sign covid19
Francis C.
MICROWAVE OTR AMANA AMV2307PFS4 "Found wrong wire at relay control , just fixed, also replaced power cord , now it’s ok tested fine"
Ramon H.
DISHWASHER KITCHENAID KDTE104DSS1 cx needs dispenser; ordrng 1 W11032769 (dispenser)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 advised that they need to close the bottom fridge door for 1 hr applied grease on the gasket so it will close properlyq1.noq2.nono signature due to covid19
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 restriction ordering parts again cust will see if lanlord wants new unit all togetherq1q2 no; ordrng 1 W10836706 (evap) and 1 WPW10507886 (comp)
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e2. ran the machine in diagnostics all function passed.
Jorge A.
LAUNDRY CENTER MAYTAG MHW8200FW0 "q1-no,q2-no, no sign due to covid 19, i reset the computer and all back to work"
Victor B.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "every time ice maker try to go into cycle board was loosing power replaced ice maker it went thru cycle and got water, replaced board also., q1 no q2 no, i didn't get signature cause covid-19"
Francis C.
WASHER WHIRLPOOL WFW5620HW0 Tech was assigned as a helper; snapped 1 QuickPics
Chris Z.
WASHER MAYTAG MHW3505FW0 Q1: noQ2: no no signature due to covid-19i couldnt replicate noise so i advised to try n record it next time sound occures so i can better identify the issue
Raymond J.
REFRIGERATOR KITCHENAID WRX735SDHZ02 tech found augur motor impeller stripped and will not thread. q1-no q2-no no sign due to cv 19; ordrng 1 WPW10309864 (divider) and 1 WP63052-2 (impeller) and 1 W11378860 (spacer)
Larry G.
DRYER MAYTAG MEDC200XW1 q1no-q2no--no sign covid-19--; ordrng 1 W10894766 (timer)
Raymond J.
REFRIGERATOR WHIRLPOOL KSCS25INSS01 "tech needs ice maker as well,q1-no q2-nono sign due to cv 19; ordrng 1 2198597 (icemaker assy)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "found damper not opening either, need mtr and damperq1-no q2-nono sigh due to cv19; ordrng 1 WPW10594329 (control)"
Francisco J.
DISHWASHER WHIRLPOOL KDPM604KPS0 the drain pump isnt working nowburnt pump due to their airgap and the drain hose that goes from the air gap to the garbage disposal being clogged up will attach pics to the fileq1.noq2.nono signature due to covid19; ordrng 1 W11412291 (drain pump) and 1 W11410062 (cntrl)
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 cx needs drawer; ordrng 1 W11318755 (drawer)
Jorge A.
RANGE KITCHENAID KEBC107KSS0 "q1-no,q2-no, no sign dueto covid ,FPUND not heating and also intermittent panel on/off, is going to meed control board and thermo fuse in order toi repair completetly.customer declined due to unit unnrepairable for parts."
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 need to order a compressor and evap for this repair; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor) and 1 sealedsystemtech (sealed system)
Victor B.
WASHER WHIRLPOOL WTW7800XL3 "noisy bearing-needs tub with bearinr, wash plate screw and hub, also helper-decline estimate, deside to buy a new washer, q1 no q2 no, i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KRFF305ESS00 "q1-no,q2-no, no sign dueto covid 19, i instaslled new daMPER DUE TO FREEZING IN REF. SIDE"
Larry G.
DISHWASHER JENN-AIR JDTSS244GP0 q1no-q2no--no sign-covid-19---replaced defective rack rails and adjusters---tested through test cycle for correct operation. no leaks.----special project s22916----
Oriale P.
DRYER MAYTAG MGD7230HW0 "installed new main cntrl unit still does not start has bad relay called techline sr#7728303457 instucted to reorder cntrl per techline rep.cust will attemp to return unit to store. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11441689 (main cntrl)"
Oriale P.
REFRIGERATOR KITCHENAID KBFS22ECBL00 "found cust water supply off under sink, turned on for cust unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
REFRIGERATOR MAYTAG M1TXEGMYW00 found ice around drain steam all ice clean drain pipe test drain ok request completed Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 the fridge need an icemaker sent a quote to cx she has 30days q1.noq2.nono signature due to covid19
Oriale P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found ice build up in ff section causing poor air flow , needs evap fan kit replaced not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11087438 (motor-evap)"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 q1 no q2 no no sign due 19 cx had stuck sump motor un stuck and tested working good no further issues
Raymond J.
REFRIGERATOR JENN-AIR JFC2290VEM8 removed frost ice rails all test good q1-no q2-nono sign due tocv 19
Jorge A.
DISHWASHER KITCHENAID KDTM354DSS5 "qa1-no,q2-no, no sign due to covid 19,iinstalkled one track due t broken ,alltested out ok"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 found bad compressor and evaporator customer is going to purchase a new refrigerator
Oriale P.
RANGE WHIRLPOOL WEG515S0FS2 "right font burner surface does not fit inside orffice holder, mfg defect, direct shipped part to cust to install, no tools or tech needed to install this part at all. unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 2 DSW11211506 (burnr-head)s"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 cx ice tray was stuck took off ann put back together correctly tested working good
Jorge A.
DRYER WHIRLPOOL WGD7000DW3 "q1-no,q2-no,, no sign due to covid 19, i found no leak at the gas line but imade little adjustment for better function."
Pablo V.
RANGE KITCHENAID KSGB900ESS3 found front panel and side panel damage fron the delivery company range need a new front panel left sidepaneland new hinges all images of the damage were sent to SD-QuickPic app
Jonathan H.
DISHWASHER IKEA IUD8555DX2 q1q2 bo protool no sig covid19unit needs wheel assembly ordering parst setting up asap appt; ordrng 4 WPW10195417 (wheels)s
Oriale P.
WASHER WHIRLPOOL WTW5000DW3 "replaced bad faulty drian pump, ran thru diagnostic test working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
MICROWAVE IKEA IBMS1455DS00 q1q2 no no sig covid19 protocol unit needs new board ordering parst setting up appt; ordrng 1 W10770413 (board) and 4 W11116990 (W11116990)s
Pablo V.
RANGE KITCHENAID KGSS907SWH03 range neew a new control and manager customer is going to purchase a new range request completed Q1no Q2no no sign covid 19
Edi C.
WASHER WHIRLPOOL WGT4027HW0 q1nq2n no signature per covid 19 found no water coming in orderign part for customer tied space 3cc; ordrng 1 W11367652 (control) and 1 W11222849 (valve) and 1 1twomen (1 twomen)
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHW0 "q1-no,q2-no, no sign due to covid 19, i found leak at the bootom of filling valve, imade adjustment at the connection and tested out ok."
Jonathan H.
DISHWASHER IKEA IUD8010DS2 found the filter head of object burned near heater i removed item and ran diag unit heater works unit fills washes and drains no furtehr issues all testd ok reset the board in diagnostics q1q2 no no signature covid19 protocol
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 cx needs control; ordrng 1 W11419173 (control)
Ramon H.
OVEN KITCHENAID KFGD500ESSO4 "cx needs spark module; ordrng 1 W10877013 (control) and 1 74009098 (module,spark)"
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 q1n0-q2no--no sign covid-19---removed handle and tighten loose door peg. put handle back on and tighten set screws. handle is tight.
Jorge A.
REFRIGERATOR JENN-AIR JFX2897DRP02 "q1-no,q2-no, no sign due to covid 19, iinstalled new control board due to intermittent on/off all tested out ok"
Raymond J.
REFRIGERATOR WHIRLPOOL KBFN402ESS02 chk and test rfer cx put water in freezer all test good.q1-no q2-nono sign due to cv 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 cx needs door; ordrng 1 LW10691266 (dor-fip)
Pablo V.
DISHWASHER KITCHENAID KDTM404EWH1 replace control and dispenser run test ok request cvompleted Q1no Q2no no sign covid 19
Larry G.
WASHER AMANA NTW4605EW0 q1no-q2no-no sign covid-19---replaced defective door latch and recalibrated---tested for coorrect operation.; used 1 W11307244 (LATCH) from stock
Oriale P.
WASHER WHIRLPOOL MVWB835DW4 "replaced broken lid with cracks on right hinge, working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "leveled right side door to make even, cust says fridge moves when opening door, advised cust this unit doen not have locks to prevent movement, maybe install shims to lock fridge in place, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer complaint not cooling : found broken wires at compresor ordering part for customer q1nq2n no signature per covid19; ordrng 1 WPW10410814 (harns-wire) and 1 W10837029 (handle)
Chris Z.
DRYER WHIRLPOOL MGD5620HW0 Q1: noQ2: no no signature due to covid-19i needs service kid to fi f3e3; ordrng 1 W11417084 (SERVICE KIT)
Oriale P.
DRYER WHIRLPOOL MGDB835DW4 "reinstalled loose door catch & added lubrication to lcatch & latcth, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Serial Numbers: K601-K750 S Code: ?S27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labori need to install new cntrl board due to version being too old and new cover evap due to this ones fan not running ; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (cntrl elec)"
Jorge A.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "q1-no,q2-no, no sign due to covid 19,i i installed these parts due to air leak from dispenser abd broken bucket."
Chris Z.
DRYER MAYTAG MGDC465HW0 i needed to repalce the switch and timer becuase it wouldnt stop spinning whith the door open or wehen you turn timer off.. i needed to use two swithces becuase one i had was broken; used 2 WP3406107 (SWITCH-DOR) from stock