Local Reviews
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Edi C.
RANGE WHIRLPOOL WFG525S0HS1 customer complaint bake not working and boril stay on for couple minutes: installed ignator still not working call tech line 7726789223 advise replaced harness and dsi board ordeing part for customer; ordrng 1 WPW10701462 (harness)
Raymond J.
OVEN WHIRLPOOL WFG320M0BW2 "found faughty light and ignitor,; ordrng 1 W11176454 (igntr-oven) and 1 W10888179 (bulb-light)"
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Evaporator coil frosted solid.; ordrng 1 WPW10383615 (thermistor) and 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap)
Rose K.
REFRIGERATOR WHIRLPOOL MTF1972HRW replaced evap fan motor
Oriale P.
WASHER MAYTAG MVWB835DW4 "found f-0 e-5 off balance error, cust washing blanket with uneven loads, advised cust to build proper loads to avoid unbalance ran unit thur diagnostics working ok."
Robert S.
DRYER WHIRLPOOL WGD6620HC0 Checked the dryer on timed cycle high heat and unit cycles at 162f at lint screen consistently.
Larry G.
VENT HOOD KITCHENAID KXD4636YSS5 has to keep top button in to bring vent up and down.if you release your finger in stops.; ordrng 1 W10833182 (covr-swtch) and 1 WPW10421277 (arm-motor) and 1 W11230930 (switch-pb) and 1 2ndman (2nd man)
Oriale P.
WASHER WHIRLPOOL WFW92HEFW0 "water filling inside dispenser cartridge, needs replacement, washer working ok. direct shipped cust will install part. no tech is needed to replace this part easy echange.; ordrng 1 dsW10250743A (dispenser)"
Jonathan H.
DRYER WHIRLPOOL MGD3500FW0 unit had issue with the fuse opened back and found fuse nwas needed all else teste dfine cleaned the vent in rear as well.; used 1 WP3392519 (FUSE) from stock
Victor B.
LAUNDRY CENTER MAYTAG MVWB725BW0 "console stay on 21 min. even if i disconnect it., i need console and main board.policy adj.# mo1v000xpl1; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10521059 (console)"
Jonathan H.
WASHER WHIRLPOOL WFW70HEBW2 "replaced parts unit had too much lubrication also, ran unit allow a few loads to ensure unit working well. spoke with techline regarding unit being overloaded they informed me to make sue unit isnt overloaded and since i replaced board ther unit should be reciving proper volatge no furtehr issues if callback have master tech get involved as well."
Victor B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 f.f. gasket on right side breaking-ordered; ordrng 2 W10830162 (gasket-fip)s
Ramon H.
KITCHEN MAYTAG n/a cx needs 4 new knobs please direct ship; ordrng 4 DSW11101439 (knobs)s
Jonathan H.
LAUNDRY CENTER MAYTAG MVWB765FW3 "needed to remove agitator and foudn clothes under the agitator, removed spanner nut with wrench and reinstalled agitator, was on crooked. all tested fine recalibrated no furtehr issues"
Chris Z.
LAUNDRY CENTER MAYTAG MVWB765FW1 F5E1 lock error F2E1 stuck botton error i recalibrated unit and now unit senses the latch ; ordrng 1 W10810403 (lid lock assy)
Rose K.
WASHER MAYTAG MVWB835DW4 replaced tranny and basket and dispensor additional labor mo29qo1nl2
Edi C.
WASHER WHIRLPOOL WTW6700TW1 Customer complaint error code and leaking : found bad bearing call AIG declined repair they will call customer for buyout
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 not making ice. no cubes in ice maker..replaced ice maker and filled tested. water coming in ok.; used 1 W10873791 (ICEMAKER) from stock
Victor B.
REFRIGERATOR KITCHENAID KSBP25INSS00 ice maker peeling and optic giving 89v only needs both; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 Evaporator coil frosted completely. Evaporator thermistor reading 5k ohms. Replaced the evaporator thermistor and defrosted the evaporator coil.; used 1 WPW10384183 (THERMISTOR) from stock
Raymond J.
DISHWASHER KITCHENAID KDTM404ESS3 chk and dishwasher tch ver water damange to cx floor but could not ver leak. called tech line and reccommend not ord any parts without seeing leak.#7726794704
Ramon H.
LAUNDRY CENTER MAYTAG MGDX655DW0 cx needs timer; ordrng 1 WPW10642928 (timer)
Chris Z.
FREEZER WHIRLPOOL WRS571CIHZ01 "everything is working fine. cx is just upset that the fridge mechanical noises are louder than previous fridge.; ordrng 1 W11164593 (diffuser), used 1 W11164593 (DIFUSER) from stock"
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 range top was lifted breaking front burner tubing. . Estimate declined at this time.
Victor B.
LAUNDRY CENTER AMANA NTW4516FW2 i put it on test and on rince and spin not a drop of water showed to her mother.
Victor B.
DRYER AMANA NGD4655EW2 dryer workling propertly showed to her mother
Jonathan H.
WASHER WHIRLPOOL MHW3505FW1 "replaced pump assm and tested unit no furtehr issues all tested ok collected balance, 137.50"
Ramon H.
WASHER MAYTAG MVWX655DW1 called tech line spoke with kathy checked for error codes no error recalibrated file number 7726794458 cx still unhasppy with normal funcation of washer THIS IS A DIFFERANT PROBLEM
Oriale P.
DRYER MAYTAG MGDX655DW2 "replaced broken door switch & reinstalled push to start button, fell inside panel head, ran test working ok.; used 1 WP3406107 (SWITCH-DOR) from stock"
Larry G.
DISHWASHER KITCHENAID KDFE104HWH0 ui not lighting up..checked for 120 volts at junction box; ordrng 1 W11305303 (cntrl-elec) and 1 W11088846 (main control)
Robert S.
WASHER WHIRLPOOL WTW5000DW1 Cold water hose leaking at the washer valve. Customer needs to replace the hose.
Raymond J.
WASHER MAYTAG MVWB955FC1 "found washer reading f0 e2 suds and also overload, advise loadsize and all test good"
Robert S.
WASHER WHIRLPOOL WTW5000DW0 Washplate is stripped along with the hub.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Rose K.
WASHER WHIRLPOOL WTW4850HW1 ordered new tranny and motor pulley; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11409708 (shield) and 1 WPW10215115 (washplate)
Larry G.
MICROWAVE WHIRLPOOL WMH31017HW f1e4---tried new board and switches primary switch not being activated due to damage on front of cabinet at the door switch area. called whirlpool they will notify customer in 2-3 days.
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found bad electrical outlet with 2 prong extention cord with adaptor connected to fridge, advised cust wall outlet is very loose needs someone to replaced outlet & needs 3 prong ext to connect to fridge. unit is working but needs good power outlet."
Chris Z.
MICROWAVE WHIRLPOOL KMHS120ESS5 a broken piece of a tab fell inside the mw cooling fan so i removed it and now unit doesnt make that noise
Rose K.
RANGE WHIRLPOOL WFG550S0HV0 replaced recivers
Edi C.
WASHER WHIRLPOOL WTW4955HW1 Customer complaint leaking: found clog sink backing out water info customer washer tested ok to manufactory specifics.
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 Oven will run for a short period of time then all power is lost. Found loose connection in the wall outlet. Customer will need an electrician to correct.
Jonathan H.
COOKTOP KITCHENAID KICU509XBL00 replaced parst defective control blew out and also manuafcator defect in the glass replaced with scode no furtehr issue paid via check balance.
Oriale P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "found damage to ref section bottom cabinet, explained to cust this is non repairable & caussed by physical damage, unit is cooling sealing & working properly."
Jonathan H.
WASHER MAYTAG MVWB765FW2 autho -MNZDU00FPL1 found the units agitator very loose also needed suspension rod cups lubbricated i took care of both ran diag no error ocdes all tested ok use policy adjustmnt above
Victor B.
WASHER WHIRLPOOL WFW75HEFW drain pump suck not moving ordered; ordrng 1 WPW10605427 (pump-water)
Ramon H.
BEVERAGE CENTER KITCHENAID n/a cx needs compressor does not wish to proccede
Ramon H.
DRYER WHIRLPOOL GGW9200LQ0 cx needs user interface part no longer avaliable called tp file # 41653972 spoke with bill will contact cx in 2 to five buisness; used 1 279311 (IGNITOR) from stock
Rose K.
REFRIGERATOR KITCHENAID KSSS48QTW02 ordered new dispensor motor and shaft; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft)
Oriale P.
DRYER WHIRLPOOL WGD6620HC1 "found door latch holder not seated straight inside door frame causing door to stick, repositioned door latch added grease, ran test in diagnostics working ok."
Rose K.
WASHER WHIRLPOOL WTW5000DW2 replaced main control board
Chris Z.
DRYER WHIRLPOOL MGDB755DW3 UNIT HAD A BROKEN DOOR LATCH AMD SO I REPLACED AND NOW UNIT IS WORKING; used 1 WP3406107 (SWITCH-DOR) from stock
Larry G.
WASHER WHIRLPOOL WTW4800XQ4 "f7-e7,,,,f7-e1---replaced defective actuator and recalibrated. tested for correct operation through test cycle. washer is spinning ok.; used 1 mbWPW10006355 (actuator) from stock"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 unit had a bad starter. so i replaced and now compressor turned back on; used 1 8201786 (START-DEV) from stock
Raymond J.
RANGE - ELECTRIC KITCHENAID KESC307HBS6 "tech checked out range and found faufhty micro cpu, range will not bake or broil. part is discontinuedpart number 9754383"
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Ran a quick wash cycle 3 times and no leaks were found from the washer.
Victor B.
DRYER-GAS WHIRLPOOL WGD7500GC "there was a plastic piece by the blower wheel, removed now gets hot and the noaise is noraml"
Chris Z.
DISHWASHER KITCHENAID KDTE104ESS2 part i originally replaced witch was the motor was the issue. it wasnt a missdiagnosis but repair longgevity was casued by reciving a defective replacement part..
Larry G.
REFRIGERATOR MAYTAG MFI2570FEZ07 replaced end cap and checked for correct operation of draw
Edi C.
REFRIGERATOR WHIRLPOOL KSRB25FKBL01 Customer complaint not making ice and not dispencing enought water : found filter neede to be replace also frozen tub at ice maker replaced filter for customer and unfroze line at icemaker .
Raymond J.
RANGE KITCHENAID KSGG700ESS1 tech foung faughty fan blower; ordrng 1 W11107275 (fan-blwr)
Victor B.
REFRIGERATOR KITCHENAID KUDR204ESB00 "per tech support evap.not repairable, file#7726794948"
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "removed shipping bolts from washer tub causing bad shaking & vibrating, ran test with load, working ok."
Chris Z.
WASHER WHIRLPOOL WFW8620HC2 error code: F0E2 ( over suds ) i advised to lessen detergent useage or use the load and go.i guided cx on how to proporly use it
Sarkis M.
DRYER WHIRLPOOL WGD4850HW0 iinside dryer smell not electrical burn customer going to return refus to anny repair
Rose K.
RANGE WHIRLPOOL KFG500ESS04 ordered new cooktop cust wants last call; ordrng 1 W10336330 (cooktop)
Jonathan H.
DISHWASHER WHIRLPOOL MDB4949SHZ0 unit gave same issue on callback ordering parst setting up asap appt; ordrng 1 W11395600 (boad) and 1 W11225084 (control) and 1 WPW10195039 (part)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ CX HAD ICE MAKER ON WITH NO WATER CAUSING LOUD NOISE TURNED OFF WORKING GOOD
Francisco J.
DOUBLE OVEN KITCHENAID KODC304ESSOO f1e1 the boards need to be replaced ..communication problem; ordrng 1 WPW10721210 (cntrl) and 1 WPW10752316 (board) and 1 W10694995 (membrane) and 1 ovendolly (oven dolly)
Ramon H.
WASHER WHIRLPOOL WFW6620HW0 could not recreate leak ran several times no leak
Rose K.
REFRIGERATOR WHIRLPOOL MTF1972HRW "ordered new evap fan motor; ordrng 1 61004888 (motor,evap.fan)"
Jonathan H.
RANGE WHIRLPOOL WFG515S0ES1 unit needed new hinge assmbly tested unit no further issues no heavy weight on door whern opened. all tested ok
Jonathan H.
WASHER WHIRLPOOL WFW5090JW0 unit had issue with the door seal the bellow not sealing properly opened front and found spring not holding seal gasket to door properly and leaking rtemoved door bellow and reinstalled and fixed spring location all tested fine no furtehr issues
Larry G.
WASHER WHIRLPOOL WFW5620HW0 user interface is dead. no light coming on.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS0 "unit needed new fuse replaced and testd no further issues; used 1 W10138793 (FUSE), and 1 W10269460 (SWITCH) from stock"
Jonathan H.
RANGE WHIRLPOOL WFG515S0ES1 "hinge causing unit to not close gasket not sealing, removed gasket and foudn tabs not pushed in and not holding on to frame, fixed gasket, pulled off door and hinge, foudn issue with the hinge bracket, fixed and aligned no further issue with closing all tested ok"
Rose K.
REFRIGERATOR WHIRLPOOL MRT118FFFH04 has leak in sealed system this is a lock ring sealed system; ordrng 1 W11407409 (evaporator) and 1 W11209866 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Victor B.
FREEZER WHIRLPOOL WRF989SDAM00 ice bucket not coming off-orderd; ordrng 1 WPW10347093 (ice container) and 1 WPW10347114 (shaft) and 1 W10822606 (motor)
Francisco J.
RANGE AMANA AGR5330BAS the range was just left by intallers i placed installed the burner caps and placed the grates on the range set the clock and anwered questions that the customer had .
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Due to not ice , i defrosted some ice in tube and replaced new icemaker for good and longer repair."
Jonathan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "watewr filter head was stuck filter not pushing out water opened head and found plunger for seal not getting pierced, removed head and removed filter, fixed head and gasket tested and all tested fine drained 10 cups of water checked ice, no ice, cycled ice maker and unit should have bucket full in 24 hours"
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 defective ignitor replaced from t/s and tested unit no furtehr issues all tested ok; used 1 279311 (IGNITOR) from stock
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 "ran unit at bake, 350, took 6 minutes to get to preheated temp. waited few minutes for temps to drop and it came right back on no issues with teh gas valve,, tried it again at 400 and foud no issues at 400, 450 all temps regulated and get to temp but her thermometer in the oven is about 50 degrees off so she needs new one i explained to fernando it may have been droped few times or its old but the temps are fine"
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS01 cx had frozen water line defrosted and tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cx leaving door open causing freezing on evap needs to be defrosted
Francisco J.
WASHER MAYTAG MVWC565FW0 checked the washer and its working properly the outlet it was connected to wasent working properly
Jonathan H.
RANGE WHIRLPOOL WFG550S0HZ1 "issue was the terminal at ignitor broken i removed terminal at the wiring and fixed pinch at harness, tested unit no furtehr issues all tested ok"
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS3 "microswitch was pushed in when door opened, blew fuse, checked monitor switch its still fine, opened front fixed cam to let the switch open and close again no furtehr isuses all tested ok; used 1 W10138793 (FUSE) from stock"
Chris Z.
REFRIGERATOR JENN-AIR JS48PPDUDE01 helped ramone on call
Chris Z.
MICROWAVE JENN-AIR JMW3430DS01 s code part i replaced stuck/shorted consol wwith new working one tested and
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 not making ice installed i.m ckd working ok; used 1 W10873791 (ICEMAKER) from stock
Oriale P.
WASHER MAYTAG MVWC415EW0 "found noisey gearcase in spin needs parts replaced, called aig repair is denied uneconomical to repair, cust to be contacted for replacement options."
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 adjust front roller and door. advised on sloping floor. door opening/closing ok.
Jaime G.
RANGE KITCHENAID KFGG500ERSS installed the new burner head and cap
Ramon H.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "14:03 to 14:12, cx had loose hinge took door off and and moved hinge also direct ship bracket to cx; ordrng 1 DSW10775707 (bracket)"
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "Due to leak, i mde adjustment in water coming trhough to th diswasher all tesed out ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF5323MHZ02 "gasket in freezer stuck open the gap allowing hot air into unit, foudn the left door cam for slider not opening up evenly with right side pulled off the whole door and pulled off entire slider both side and realigned both, then reinstalled door, heated gasket tested unit no more leaskings melted all teh ice all tested ok"
Ramon H.
RANGE-OVEN JENN-AIR JDRP436HL00 range frame was loose screws on knobs not tighten all the way secuerly tighten and frame is secure
Jonathan H.
DRYER WHIRLPOOL CGD7006GW0 door catch was stuck i removed the latch and catch assrmbly and relaigned the catch. tested door operatio nand closes each time now no issues and motor now running each time all tested ok
Rose K.
WASHER WHIRLPOOL WFW6620HW0 replaced ui board
Jaime G.
OVEN KITCHENAID KOWT100ESS00 installed the new logo and reinstalled the drawer itself
Chris Z.
WASHER MAYTAG MVWB880BW0 softner cup was overfilling due to a clogg inside preventing water from drain faast enough
Oriale P.
WASHER MAYTAG MVWB835DW4 "replaced broke drain pump causing no drain error, ran test thu diagnostics, working ok.; used 1 W10876600 (PUMP-WATER) from stock"
Jaime G.
WASHER WHIRLPOOL WTW5000DW1 found a bad trans. ordered parts; ordrng 1 W11035751 (trans) and 1 W11395618 (cap) and 1 W10913953 (actuator) and 1 W10752283 (wash plate) and 1 W10528947 (hub)
Pablo V.
RANGE WHIRLPOOL WFG550S0HZ1 found gas valve of turn ok test ok request completed
Francisco J.
OVEN WHIRLPOOL WFE505W0HS1 need to order parts for the oven repair its not reading the temp its off my 80 degrees; ordrng 1 W11314391 (board) and 1 WPW10181986 (oven sensor)
Jorge A.
DISHWASHER WHIRLPOOL WDF518SAHM due to broken wires need to order wires; ordrng 1 W10567696 (harns-wire) and 1 W11226511 (valve-inlt)
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Complaint not cooling , found isue with the defrost system , costumer goind to talk to kitchenaid , refused paid for the diagnostic fee , he said kitchenaid just need the diagnostic , not charging at this time f you have any question call FC"
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 overfilling out of front of ice maker leaking into ice container when ice maker fills....ice cubes are hollow.. water flow good coming out of water dispenser..; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)
Jonathan H.
DRYER WHIRLPOOL WGD8620HC0 unit needs new control and touchpad; ordrng 1 W11350216 (control) and 1 W11321062 (ui)
Pablo V.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 found icebuild out on the ice bucket remove all ice from motor run test ok request completed
Larry G.
WASHER MAYTAG MVWC565FW1 checked for correct operation of cycles through test cycle. recalibrated and ran automatic test cycle for normal operation.
Robert S.
DISHWASHER WHIRLPOOL MDB494SHB0 control panel broken outer panel bent; ordrng 1 W11255650 (console) and 1 WPW10653840 (door latch) and 1 W11255742 (panel) and 1 WPW10612925 (nameplate) and 1 WPW10073520 (pad-ins) and 1 W10463662 (spacr-plat)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CICHZ01 ref freezing food adj air damper ckd ok
Ramon H.
REFRIGERATOR MAYTAG M1TXEGMYW01 cx had bad ice maker replaced and tested working good; used 1 4317943 (ICEMAKER) from stock
Francisco J.
REFRIGERATOR KITCHENAID KRFF507HWH00 replaced the control board the fridge should be working properly.ice should be made in 5 to 7 hours....explained to customer if it keeps happpening he can alway call kitchen aid reference # 7726642210
Jorge A.
FREEZER JENN-AIR JBZFL30IGX00 "Due to wrong partds, i need to order new parts.; ordrng 1 W11233372 (hinge-door) and 1 W11234860 (bracket) and 5 W10678210 (screw)s"
Oriale P.
COOKTOP KITCHENAID KICU509XBL00 "replaced cooktop module right back burner not working, tested working ok."
Francis C.
COOKTOP KITCHENAID KICU509XBL00 Training completed
Larry G.
WASHER CROSLEY CAW35114GW1 ran manual and automatic test cycle for correct operation. reclibrated and unit is working ok.
Chris Z.
WASHER WHIRLPOOL WTW5000DW3 replaced belt that ripped
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "bad fill tube, after gets water start driiping-replaced fill tube."
Pablo V.
DISHWASHER MAYTAG MDB8959SFZ4 replace tracks run test ok request completed
Jorge A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "due to frosted in fresh foos side, need to order fews parts for correct ion on this problems. customer will pay when come back in full.; ordrng 1 W11087438 (motor-evap) and 1 W10843055 (cntrl-elec) and 1 W11330931 (ui dispenser)"
Chris Z.
DRYER WHIRLPOOL WED75HEFW0 replaced main cntrls and UI and now unit doesnt give error codes... i aslo found a lot of water inside the exaust vent so i advised cx to have smeone take care of the vent hood or clean the vent itsself
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WTW8500DW5 "sr - 7726740317 spoke with techline and was told that if its just happening with just that load tehy might not be able to wash that in this unit due to the variable density that item has, and also they dont have another company that would be able to do a 2nd opnion just a senior tech in our company since were a prefered company. we can send out a master tech i spoke with dennis and after reviewing some information theres a posibility that we can have a defective transmission so master tech will be able toinspect next visit and verify. will order transimsion and put on for next week thursday; ordrng 1 Mastertech and 1 W10811956 (gearcase)"
Jonathan H.
MICROWAVE WHIRLPOOL GMH5205XVS0 repairs 547.99 checke relay on board and thats not sending any power to the magnetron. gave the quote but its not worth it cust will contact whirlpool for further options W10316964 boar. paid via cc for visit
Jonathan H.
WASHER MAYTAG MVWB835DW4 replaced controls and tested unit no furtehr issues all tested ok all checked out fine
Chris Z.
DISHWASHER WHIRLPOOL WDF760SADW2 replaced wheel hub assy and now unit is compplete
Jorge A.
DISHWASHER KITCHENAID KUDE60FXWH0 pre-id now; ordrng 1 WPW10546503 (adjuster) and 1 W11259786 (track) and 1 W11259785 (track) and 1 W10300924V (door seal)
Jaime G.
WASHER WHIRLPOOL WFW5090JW1 installed the new logo. also reinstalled the drawer
Jonathan H.
WASHER WHIRLPOOL WFW70HEBW2 "unit had somepletely different issue unit dead needs board and ordering now would go into spin and then die, completely sepoerate issue from before.; ordrng 1 WPW10635660 (board) and 4 WPW10253476 (bolts)s and 1 WPW10568614 (hose)"
Francis C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed dely adapters for the left door , now its working ok tested fine"
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HW3 installed door switch ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "found both doors sealing unable to verify cust complaint of not closing properly, cust not satisfied that right & left door are not even when closed. cust doesnt want me to make adjustment repair. fridge is working ok."
Larry G.
OVEN WHIRLPOOL WFG550S0HZ1 s-r#---7726734146--took door off and inspected receivers and hinges. door is sealing ok.opening and closing correctly
Pablo V.
WASHER WHIRLPOOL WFW5090JW1 unit need a newpanel and timer need a helper; ordrng 1 W11367297 (panel) and 1 W11334605 (timer)
Ramon H.
OVEN WHIRLPOOL KOCE507ESS08 cx needs fuse; ordrng 1 wpw10017410 (fuse) and 1 oven (dolly)
Jorge A.
FREEZER WHIRLPOOL KBSD602ESS01 "24 month warranty, i I intalled new light for freezer and all start working fine all tested out ok"
Pablo V.
RANGE WHIRLPOOL GFG461LVQ3 unit not keeping the temp need a new sensor and control; ordrng 1 wpw10181986 (sensor) and 1 WPW10157246 (control)
Oriale P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "reinstalled loose shelf panel with silicone, piece fell off glass shelf, advised cust to let dry for 2 to 3 hours to cure to glass, fridge us working ok."
Larry G.
OVEN KITCHENAID KGRT607HBL0 broken door glass.and console not working properly.user interface discontinue
Victor B.
WASHER MAYTAG MVWC465HW2 no error code i put it on test everything working normal.
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs adapter and ice maker; ordrng 1 WPW10624574 (cntrl-elec) and 1 W10864519 (adapter) and 1 W11294907 (icemaker)
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EBS01 "Due to dent in freezer door, i installed new door for proper function."
Victor B.
REFRIGERATOR KITCHENAID KRFC300EBS00 freezer temp. at control showed 20 deg. it was -5 at freezer repalced display and thermistor test good.
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "water drips after getting water, mullium doesn't open all the way, ice at ice container melts,replaced main board hose by f.f. door, fan at ice maker.,still drips ordered the oder hose.; ordrng 1 WPW10341329 (water valve assy) and 1 WPW10674102 (tube-water) and 1 W11025614 (rail-mulln)"
Ramon H.
OVEN WHIRLPOOL WFG550S0HZ1 cx had bent fram on right side of oven frame bent it back and tseted workng good......THIS IS NOT THE SAME ISSUE
Francisco J.
OVEN JENN-AIR JGW8130DDW replaced the board the board they bought from jenn air i saw the receipt charging for the labor that was due only.
Jaime G.
WASHER WHIRLPOOL LTG5243DQB found a bad pump and coupler; ordrng 1 WP3363394 (pump) and 1 285753A (coupler)
Pablo V.
DRYER WHIRLPOOL WGD75HEFW0 found bad control replace new part test ok request completed
Jorge A.
FREEZER WHIRLPOOL WRT518SZFM00 "dUE TO NOT COOLING IN FRESH FOOD SIDE, I ORDER , I INSTALLED DIFFUSER ORDERED FROM PREVOUS TECH ALL TESTED OUT OK, DEFEROSTED A LOT OF ICE"
Jorge A.
DISHWASHER KITCHENAID KDTE104ESS0 "Due to motor is not wqorking, i installed new pump /motor for proper function alltested out ok, under earranty since this parts ha been installed few months ago."
Pablo V.
WASHER AMANA NTW4516FW3 run test no problem found no burn smell calibrate unit test ok request completed
Francis C.
WASHER WHIRLPOOL WFW95HEDC0 "Complaint door wont opening , found Error code F08E01 , i check all component and i replaced the presure swithc , i call tech line and they gave sr#7726768897 kevin , also i put some affresh cleaning , also foun bad water valve and main control Auth#WO0LB00XPL1.; ordrng 1 WPW10435242 (valve) and 1 W11032117 (control electronic), used 1 WPW10448876 (SWITHC - WL) from stock"
Sarkis M.
RANGE WHIRLPOOL WGD7590FW0 range r side burner get too hot UNIT CKD WORKING NORMAL
Francisco J.
OVEN JENN-AIR JGW8130DDW built in oven need to order the oven dolly and an additional tech referencereference#7726678795 ; ordrng 1 ovendolly (oven dolly)
Francis C.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Installed part and now condensor fan motor turn on for 3 second and turn off and main control electronic making noise and compressor wont turn on , i call whirpool and they gave sr#7726778263 i spoke with Kevin , ordering evap fan motor jiust in case we need it .; ordrng 1 W10436861 (motor-evap) and 1 WPW10200659 (cntrl-elec) and 1 W11127829 (motor-cond) and 1 W10645666 (invrtr-box)"
Ramon H.
OVEN JENN-AIR JJW2727WS01 cx needs blower motors cx does not wish to proceede
Rose K.
WASHER MAYTAG MVWB765FW1 replaced inlet valve
Larry G.
REFRIGERATOR WHIRLPOOL KRFF507HBS00 "s-r--7726741873---harvest,fill,optic sensor,ice fan box all tested ok.. ordering ui board.; ordrng 1 W11228269 (panel-ui)"
Francis C.
REFRIGERATOR WHIRLPOOL KSSO48QTB02 Training completed
Robert S.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Door warning light stays on. Found thr refrigerator door not striking the switch. Adjusted the refrigerator door to correct problem.
Jonathan H.
WASHER WHIRLPOOL RTW4516FW2 unit needs tub and suspension will order parst and st up for soonest available date i put down on system for friday but they know we will call if part dosnt come in on time; ordrng 1 W10554251 (tub) and 1 W10780045 (suspension)
Jorge A.
DRYER WHIRLPOOL WGD5000DW3 "Due to not heating, i made adjustment in connection of igniter and gas valve after these adjustment unit back to work alltested out ok. unit is under 5 tears warranty took pics and shows 1-7-2019"
Victor B.
WASHER MAYTAG MVWB835DW2 "F2E1 stuck button, and gear case very noisy repalced gearcase and console"
Victor B.
REFRIGERATOR WHIRLPOOL KSSC48QMS00 compressor wasn't working 1 wire was disconnected cnnecteed now compressor works.
Larry G.
DRYER WHIRLPOOL WED5000DW1 replaced open thermal fuse and tested for correct operation.; used 1 WP3390719 (THERMAL FUSE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 compressor stuck pulling 12A replaced test good.
Jorge A.
DISHWASHER KITCHENAID KDTE104EBS3 "Due toknife it was found in heater coil, i took it off and cleaned after the jobs unit was been tested out ok , all fine."
Francisco J.
WASHER WHIRLPOOL WTW6700TW1 need to order the stator and the hub for this call; ordrng 1 W10820039 (hub) and 1 WPW10419333 (stator)
Robert S.
DISHWASHER KITCHENAID KDFE104HPS0 Wash motor is not working and detergent dispenser gasket is off; ordrng 1 W10861000 (detergent dispenser) and 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
Victor B.
WASHER WHIRLPOOL WTW5000DW1 "drain pump was staying on, i reset board test good."
Francis C.
REFRIGERATOR JENN-AIR JUDFP242HX00 "Installing door panels , now its ok tested fine"
Oriale P.
DRYER-GAS MAYTAG mgd6630hc1 "removed dryer sheets stuck inside outlet grill causing poor drying performance, ran test in diagnostics working ok."
Ramon H.
REFRIGERATOR WHIRLPOOL KRSC503ESS cx had gap in causing freezing on refer side advised cx to defrost and set to automatic defrost no further problems at this time
Rose K.
DRYER WHIRLPOOL WGD5620HW0 adjusted blower housing
Victor B.
FREEZER MAYTAG MQF1656TEW02 "not cooling at all, needs compressor and evap.- decline estimate"
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHW0 "Due to not washinhg , I made adjustment in motor and run test mode for proper operation all tested out ok. # wo031nzal1"
Chris Z.
RANGE WHIRLPOOL ACR4303MFB3 replaced burnt terminal block and now unit is complete
Jaime G.
REFRIGERATOR WHIRLPOOL GSS30C7EYY00 installed the new control board
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 FOUND WATER INSIDE DOOR CORRODING THE WIRING INSIDE. I REPLACED DOOR AND DRIED OFF BOARD AND PUT IT TOGETHER AND ALL WORKED PERFECTLY
Sarkis M.
DRYER WHIRLPOOL WGD8000DW4 need board and panl; ordrng 1 W11133021 (board) and 1 W11133029 (panl)
Pablo V.
WASHER WHIRLPOOL WTW5000DW2 found error code erase calibrate unit run test ok requestcompleted
Sarkis M.
OVEN JENN-AIR JJW2430WP02 r251bd ja recall-rack problem needs to be adjust-safety #w10815055 p#w10811020 sr#7726767907; ordrng 1 W10811020 (brkt-suprt)
Ramon H.
FREEZER KITCHENAID KRSF505ESS01 cx possibly over stuffing freezer also adjusted temp
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS3218DHZD1 frost collecting in fridge compartment adj air damper ckd ok if happen again preid air damper
Pablo V.
MICROWAVE OTR WHIRLPOOL WMH53521HZ3 found badmotorcontroletc need a helper auth # wo0bn00nl2; ordrng 1 W11182110 (control) and 1 W10818686 (magnetron) and 1 W10533503 (fan) and 1 W10880342 (trans) and 1 W10850446 (cap) and 1 W11230994 (motor) and 1 W10536989 (thermistor) and 1 W11197766 (switch) and 1 2man (2man)
Sarkis M.
FREEZER WHIRLPOOL WRX735SDHV adj freezer door switch ckd working ok
Pablo V.
WASHER WHIRLPOOL WFW85HEFW1 found bad control and switch replace both parts run test ok request completed; used 1 WPW10448876 (SWITHC - WL) from stock
Pablo V.
WASHER MAYTAG MVWB835DW0 found bad wash plate gear case etc; ordrng 1 W10811956 (gear case) and 1 W10902814 (washplate) and 1 W10754158 (stator) and 1 W10754448 (CLUTCH) and 1 W10754161 (rotor)
Oriale P.
RANGE KITCHENAID KSGG700EBS1 "replaced outter door glass & front panel with scratches on them, unit working ok."
Pablo V.
COOKTOP JENN-AIR JGD3536GS00 run test no problem found with the cooktop instruc customerto have the gas company check the PSI on the main valve request completed
Jaime G.
DRYER MAYTAG MGDB835DC4 found a door trims falling and an interm user interface order parts; ordrng 1 W11129460 (door) and 1 WPW10612925 (logo) and 1 W11158457 (user int)
Larry G.
WASHER WHIRLPOOL WTW8500BW0 checked for correct operation through test cycle. unit is working ok.
Oriale P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "found small scratch near door handle, cust wants door replaced; ordrng 1 W10815686 (dor-fip bl)"
Jorge A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Due to sometimes leak , i adjustment in front feet and adjusted all water connection for proper water distrubution inside the tube all tested oiut ok"
Larry G.
WASHER MAYTAG MVWB865GW0 "f3-e2---f8-e1,,,f0-4,,,replacedb defective inlet valve and tested for correct operation.; used 1 W11165546 (WATER VALVE) from stock"
Pablo V.
REFRIGERATOR JENN-AIR JFC2290REM00 fresser need a new socket and bulb; ordrng 1 W10352518 (socket) and 1 W11043014 (bulb)
Sarkis M.
OVEN KITCHENAID KDRS483VBK01 i was helper
Pablo V.
II MAYTAG MGD8630HC1 need a new panel customer is goingto call back for resch date; saved tckt
Jaime G.
II MAYTAG MGD8630HC1 got the wrong panel NEED A NEW PANEL CUSTOMER IS GOING TO CALL BACK TO RESCH DATE; ordrng 1 W11321018 (PANEL) and 1 2MENJOB
Larry G.
WASHER WHIRLPOOL WFW560CHW0 replaced cold water inlet valve and tested for softner operation. in rinse and spin and quick wash cycle. dispenser is working ok.
Larry G.
DISHWASHER IKEA IUD8500BX1 user interface not lighting up.. has 120volts to main control-----s-code part; ordrng 1 W11105144 (panel-cntl) and 1 W10866118 (cntrl-elec)
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 unit need a new switch and spacer; ordrng 2 12002646 (switch)s and 2 wpw10221048 (spacer)s
Francisco J.
WASHER MAYTAG MVWC565FW0 "the cam needed to be replaced wear on the actual part and the shifter when examined was broken i gave the customer the shifter at retail price because i dirent catch that too..i tested it out and its working properly now .; used 1 W10721967 (CAM), and 1 W10913953 (SHIFTER) from stock"
Chris Z.
LAUNDRY CENTER WHIRLPOOL MVWC565FW1 CX DIDNT WANT TO PROCEED WITH REPAIR DUE TO QUOTE.
Pablo V.
WASHER WHIRLPOOL C74831038 run test no problem foun instruc customer to have a plumer to clear and clear drain pipe
Rose K.
WASHER MAYTAG MVWB865GW0 reset main control
Pablo V.
RANGE JENN-AIR JDS9865BDP23 unit dont respond; ordrng 1 WP8507P232-60 (control)
Jonathan H.
WASHER WHIRLPOOL WTW5000DW3 replaced parst and tested unit no furtehr issues with teh motor or transmission all else testedfine no issues called in for extra labor - WNXWG00NL2
Chris Z.
ICEMAKER KITCHENAID n/a needs new waterlevel sensor but i cannot find location of sensor; ordrng 1 WPW10485962 (sensor)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 found shelf rubbing against door mullion ajust in place run test ok request completed
Francisco J.
WASHER WHIRLPOOL WTW7000DW3 the washer is working properly now after replacing the water valve the one before was clogged up
Oriale P.
DRYER WHIRLPOOL WGD4815EW2 "found clogged air vent causng poor drying performance, advised cust needs air duct cleaned unit working & heating ok"
Chris Z.
LAUNDRY CENTER MAYTAG MVWX655DW1 i advised to run certain cycles for the larg ammounts of rags being washed and i recalibrated unit and all is good now
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 WO0M4O0APL1 policy adjustment for parst and labor ordering door setting up appt for 4 weeks from now; ordrng 1 LW10912320 (door)
Victor B.
DRYER MAYTAG MGDC465HW0 vent by wall was clogg with lint i shoed to male and removed the lint now has good air flow.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Due to noisy diffuser and cracked glass, i installed new motor and glass for proper op."
Francisco J.
WASHER WHIRLPOOL WTW7000DW3 wnr8h00apl1f9e2f2e1 called techline reference#7726750009; ordrng 1 W11173597 (water vale)
Oriale P.
WASHER WHIRLPOOL WTW8040DW4 "replaced broken lid top causing washer to not start , ran test & recalibrated working ok."
Oriale P.
DRYER-GAS WHIRLPOOL WGD8000DW4 removed dryer sheets blocking outlet grill inside dryer causing poor air flow also added grease to door latch to open & close easy ran test in diagnostics working ok.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 replaced door and tested no leaks no issues with the inside all checked out ok heated gasket door seals properly
Chris Z.
LAUNDRY CENTER MAYTAG MVWB835DW0 Ran fulll diagnostics and found 2 error codes. one off ballance and one long fill... i tested spin and fill valves and both work proporly. i reaclibrated unit. unit should be okay. just advised cx to not put 2 bed sheets inside just one at a time
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to frosting frezer side , i will order parts motor and sensor; ordrng 1 W11212356 (motor-evap) and 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor)"
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS00 per DV Refrigerator not cooling. Found sealed system leak causing no cool-repalced compressor and f.f. evap. that he ordered; used 1 W10913906 (COUPLER) from stock
Jorge A.
WASHER MAYTAG MHW5100DW0 "due to not draining, i cleaned the drain pump all ytested out ok"
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS00 i went and unclogged the drain in the back witch was casuing the ice buildup in the first place
Ramon H.
RANGE WHIRLPOOL WEGA25H0HZ0 cx needs spark module and main control; ordrng 1 W11339753 (console) and 1 W11205353 (main control) and 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
Victor B.
DRYER WHIRLPOOL WGT4027HW0 found white wire going to motor cut put it together now dryer works.
Rose K.
DRYER MAYTAG MGD6630HW1 replaced duct housing and main board
Larry G.
WASHER MAYTAG MVWB865GW0 removed sheet from under agitato and recalibrated. advised to use bedding cycle. unit working ok.
Sarkis M.
DRYER WHIRLPOOL WGD5000DW3 costco- additional 1 year warranty on costco purchased product.installed door latch ckd ok
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 unit needed an ew main cntrl due to the UI shorting everything out
Chris Z.
OVEN KITCHENAID KODC304ESS01 wrong part inside correct box... need to reorder and rs for the 7th; ordrng 1 W10694995 (swtch-memb)
Jonathan H.
OVEN WHIRLPOOL GBD307PDQ09 unit needed fuse it powered up but now it needs touchpad see QN for details
Larry G.
LAUNDRY CENTER WHIRLPOOL WTW7500GW0 "filled all dispenser, checked pump and hoses on bottom, and ran test cycle for leaks. unable to verify leak. advised to watch house drain pipe."
Jaime G.
REFRIGERATOR KITCHENAID WRV986FDEM01 "found no water dispenzing. no ice making, order parts; ordrng 1 WPW10675033 (cntrl) and 1 W11294907 (I.M) and 1 WPW10341329 (valve) and 1 W11129435 (valve)"
Rose K.
MICROWAVE KITCHENAID KMHC319ESS adjusted the door and vent cover
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "water valve issue not enough water inside unit i checkedfloat switch adjusted float switch and also adjust the water level at the inlet and unit started gushing in water, ran diag and tested no furtehr issues all tested ok unit now washing like normal."
Francisco J.
DRYER MAYTAG MGDB765FC0 tested the dryer with the vent on its shutting of right away the vent duct is clogged and it runs over 20feet ..i tried the dryer without the vent and its working properly its heating and its hitting 160 degrees and cycling the problem is the vent
Francisco J.
WASHER MAYTAG MVWC565FW0 the control that i was going to replace is used did not replace the control tested the unit automatically and manually and it agitates and it spins properly i also tested the cap and reading is 49 mfds i also calibrated the machine and noticed when i was testing the machine manually that hot water would income very slowly took off the water hose and the water valve was clogged with debris cleaned that out .machine at this moment is working properly .
Sarkis M.
RANGE WHIRLPOOL KDRP407HSS09 installed door glass ckd ok
Sarkis M.
REFRIGERATOR KITCHENAID KBSD608ESS01 not cooling compressor running evap and cndendeser fan running but not getting any cold auth#knz3j00nl2 2 man job; ordrng 1 W10720770 (compressor) and 1 WPW10427993 (evaporator) and 1 W10890886 (heater-pan) and 1 W10913906 (coupler) and 1 2man (2 man)
Francisco J.
MICROWAVE WHIRLPOOL CAE2795FQ1 they took out the washer to the loading dock we plugged it in and i tested the spin cycle and it spinned properly i pushed the basket down and it only bounced once to check the suspension no noises when they brough it out it i did notice the legs were not leveled i do not know how leveled or how they are washing with this machine the guys that brought it out have no knowledge of this .
Pablo V.
RANGE JENN-AIR JGS1450FP0 raise front legas unit need a new TRIM-VENT; ordrng 1 W11025120 (TRIM-VENT)
Chris Z.
MICROWAVE IKEA IMH172FS0 i replaced switches on mw and tested it after and unit is now turning on lights proporly now
Pablo V.
DRYER MAYTAG MGDC465HW0 run test dryer cycle no problem found check heat ok request completed
Larry G.
WASHER MAYTAG MVWB835DW3 replaced console and main control. recalibrated and testedfor correct operations through test cycle.
Chris Z.
WASHER MAYTAG MVWB765FW3 replaced valve. but when opening up consol area. i found an infestation.. so if call comes back im not servicing.
Larry G.
WASHER MAYTAG MVWB835DW0 "f7-e3,,f0-e3,,f7-e9,,,f1-e2---motor working on and off. clutch vibrating but motor not turning; ordrng 1 W11100602 (cntrl-elec) and 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor)"
Ramon H.
OVEN WHIRLPOOL KODE500ESS cx needs panel control does not wish to procced at this time
Jonathan H.
DRYER WHIRLPOOL WHD5090GW0 unit needs drum and wheel but it needs to be accessable for us to do service on it i informed customer and when we return we will need to have this unit pulled out and made accessable for us; ordrng 1 W10580150 (drum) and 1 461970104891 (axle) and 2 W10456115 (wheel)s
Francis C.
DISHWASHER WHIRLPOOL WDF520PADM7 Training completed
Francisco J.
REFRIGERATOR WHIRLPOOL KSSC42QTS00 need to order additional parts for this repair regarding the door flapper; ordrng 1 WPW10546285 (bracketmotor)
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 need to replaced lED modual and main cntrl; ordrng 1 W11048310 (lamp-asm) and 1 W11129649 (cntrl-elec)
Jaime G.
MICROWAVE WHIRLPOOL KMHC319ESS door was installed
Francisco J.
REFRIGERATOR WHIRLPOOL ED5DHEXWQ00 cleared out the drain i brought the fridge out and i noticied that the drain from the back and noticed that t was clogged up toothats the reason why it kept happening ..
Rose K.
RANGE WHIRLPOOL WFG320M0BW2 ordered new control; ordrng 1 W11113908 (cntrl-elec)
Oriale P.
WASHER MAYTAG MHW6630HC0 "found f-8 e-1 long fill error, cust hot water turned off, tried to turn on for cust but valve is leaking water had to shut off, advised cust to replace shut off valve. unit working ok."
Larry G.
WASHER MAYTAG MVWB765FW0 cold water coil valve opening up after 1st fill causing f8-e1 fault code. replaced inlet valve and tested for correct operation through test cycle.; used 1 W11165546 (WATER VALVE) from stock
Francisco J.
OVEN KITCHENAID KEBS207BSS00 error code on the cntrl f2e1 need to replace control and panel also the bottom oven isnt working .need to order the thermostat sent quote to customercalled claims to charge system wa not letting me 1934442717 reference# for payment
Robert S.
WASHER WHIRLPOOL WTW8500DC5 Error code f0e3 overload. Tested washer manually and all tests passed. Performed a calibration to reset the control. Washer was purcahsed at Costco.
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 dispencer motor hard to move repalced now delivery ice.also drawer board wire broken from plugg ordered; ordrng 1 WPW10769076 (cntrl-elec) and 1 W10815669 (dor-fip ss)
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFC42FTS05 door dasket ckd good no nesed
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "I called techline, we fpound sealed system problems, need compressor and evaporator coil from fresh food. no warranty."
Oriale P.
WASHER WHIRLPOOL MVWX655DW1 "found unit with water inside tub, checked drain pump was able to drain water, no error codes found, unable to verify complaint unit working ok."
Jaime G.
DISHWASHER WHIRLPOOL KDTE234GPS0 found upper spray arm stuck shooting water straight to door which caused the leakhad the arm going
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 need to order the switch for this repair.; ordrng 1 W11396033 (switch)
Rose K.
WASHER MAYTAG MVWB450WQ1 screw on rotor will not stay in shaft is stripped needs new outer tub and stator rotor recall no trip charge collected
Ramon H.
OVEN WHIRLPOOL WFG775H0HZ0 cx needs dsi board board; ordrng 1 W11162730 (module-spk) and 1 WPW10324262 (igntr-oven)
Ramon H.
OVEN WHIRLPOOL WFG550S0HZ1 cx concerned about clicking in oven tested several times working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cx had gap in gasket formed it and tested sealing tight no further issues
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to not working, i have to order 2 parts control and ui... 949370-5257, j n949-293-5100; ordrng 1 W11368911 (user ui.) and 1 W11305308 (cntrl-elec)"
Jorge A.
WASHER MAYTAG MVWB835DW4 "Due to noisi iun sping cycle, i adjusted the fron feet fdor better funcytion also ran test mode allok."
Ramon H.
DRYER WHIRLPOOL GGW9200LQ0 cx needs radiant sensor; ordrng 1 279834 (2 coil gas valve set) and 1 WP338906 (sensor)
Sarkis M.
DISHWASHER KITCHENAID KDTM354ESS3 "installed 2 uper trak ckd working ok; used 1 W11259785 (trak), and 1 W11259786 (trak) from stock"
Sarkis M.
FREEZER KITCHENAID KBSN602ESS01 led lighting on freezer side is out installed module cks working ok
Francisco J.
REFRIGERATOR KITCHENAID KSSC42QVS02 replaced the thermostat on the fridge i called techline to do test on this fridge while customer was here phone 323 284 6780my name is francisco
Pablo V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 unit need a new sump pump; ordrng 1 W11087376 (pump)
Jorge A.
DISHWASHER WHIRLPOOL WDT910SSYM0 "Due to not draining , i cleaned the drain pump and housing of the draining all tesred out ok"
Pablo V.
WASHER MAYTAG MVWB835DW4 found bad water valve replace run test fill ok request completed; used 1 W11165546 (WATER VALVE) from stock
Chris Z.
WASHER WHIRLPOOL WFW5090JW atho:wnxw500npl2w11395614aw11334605advised theres a service pointer; ordrng 1 w11334605
Francisco J.
REFRIGERATOR KITCHENAID KSSC42QVS02 freezer temp -2fresh food section is 34 bottom going up its 36the evap is frozen over heater on and open bimetal therrmostat need to replace the thermostat step 7 in diagnostic failed reference # 7726737118 performed the diagnostics over ther phone with techlineadvised customer to turn it off; ordrng 1 WPW10160570 (defrost bimetal)
Francis C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Complaint not cooling , found bad compressor , the whole system was contaminated why the compressor is bad and put all the oil in the system i had to flash the system and clean everything because there was a lot of oil in the system."
Ramon H.
DRYER MAYTAG MGDX500XW1 replaced motor tetsde working good
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS00 "Due to no power and not cooling, i reset the main board for proper function all tested out ok allow 24 hours to cool down."
Francisco J.
DISHWASHER KITCHENAID KUDP01ILBS1 the parts are no longer available the dishwasher issss over 15 years old the cx is going to buy a new machine .only charging for the visit.
Ramon H.
OVEN WHIRLPOOL WFG505M0BS3 replaced main control and spark module working good
Victor B.
FREEZER WHIRLPOOL GI7FVCXXY01 "per special project s38253 installed p-trap., fridge was disconnected.; used 1 W10619951 (DRAIN TUBE) from stock"
Pablo V.
WASHER WHIRLPOOL WFW92HEFU0 fund mold in gasket replace request completed
Sarkis M.
DISHWASHER KITCHENAID KDTE334GPS0 authorization # knxa100apl1 NEED DRAIN PUMP; ordrng 1 W11120155 (CNTR-ELEEC) and 1 WPW10531320 (DRAIN PUMP)
Larry G.
DRYER MAYTAG MGDB765FW0 adjust door hinges and door. door is opening/closing ok.
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 freezer led burn out replaced now all the led lits.
Chris Z.
DISHWASHER WHIRLPOOL KDTM354ESS replaced cracked UI with new one and all tests good
Jonathan H.
WASHER MAYTAG MVWB765FW3 reoved tub and gearcase replaced stator and cover for motor also replaced transmission tested unit no more issues runs in high speed all else tested fine no issues autho for extra labor - Mnz5u00nl2
Oriale P.
REFRIGERATOR WHIRLPOOL WRS335SDHB00 "found unit evap fan not running & compressor turning on & off not cooling, needs parts replaced; ordrng 1 W11214887 (cntrl-elec) and 1 WP2315549 (evap fan motor) and 1 W11174836 (cntrl-elec) and 1 W10920537 (invrtr-box)"
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 the range had oven cover had popped up got in on and its working properly
Pablo V.
WASHER WHIRLPOOL WFC7500VW2 sr#7726751905 run test drain cycle ok call tech support run calibration request completed
Victor B.
REFRIGERATOR KITCHENAID KBFO42FSX00 "lights working fine. also sometimes she gets some ice at top of freezer door,i explained the freezer door might be full of ice to turn unit off for few days in order for the door to defrost."
Pablo V.
REFRIGERATOR JENN-AIR JFC2290REP00 door need a new gasket; ordrng 1 W10830046 (gas)
Victor B.
FREEZER MAYTAG MFI2568AEW freezer door tracks don't slide well-ordered; ordrng 2 WPW10235367 (glide)s and 1 WP67003405 (block- piv)
Jonathan H.
DRYER MAYTAG MGDB765FW0 unit needed the harness for ignitor adjusted it was intermitten;ly making connection and not allowing the gas to flow thru since flame sensor wasnt registering any heat. fixed issue no furtehr issues
Larry G.
DRYER WHIRLPOOL WGD8500DC4 reversed door and verified correct opening/closing of door.
Chris Z.
OVEN WHIRLPOOL KEBC147VWH02 PARTS ARE NLA PART :8303017
Larry G.
WASHER WHIRLPOOL WFW560CHW0 replaced strike and and tested for correct operation.
Jonathan H.
COOKTOP WHIRLPOOL KICU500XBL01 "ran call myself no 2man unit needed cooktop he stated daniel told him they dont have to pay for the repairs we went back and forth he said they were told they didnt have to pay they never got approved by anyone about that i told them we need to uninstall the part and the lady said im not allowed to touch the unit and im on her property and she wanted me to leave, the husband said were not honoring something we never said, its not noted, he stated were lying about us having a cracked part last week. they didnt let me take the old part.according to tech the this policy adjustmnt was just the visit. called for double labor approval to compensate for customer not paying and for us removing the oven under it to pull out unit and cord. - Ko0Jx00wl2"
Ramon H.
RANGE KITCHENAID KSGG700ESS1 cx was smelling normal smell when first starting oven watch it warm up to temp and tetse no further issues at this time
Ramon H.
RANGE-GAS KITCHENAID KSGG700ESS1 cx had delay in right front burner unclogged and tested working good
Sarkis M.
REFRIGERATOR KITCHENAID KRFC604FSS01 authorization # knws7nwal1 handles need tightened.unit ckd ok now
Larry G.
OVEN WHIRLPOOL WW27210P defective timer. part discontinued--refererence #1933492182..cust paid by credit card
Pablo V.
OVEN WHIRLPOOL WFG505M0BW2 replace valve and regulator run test ok request completed
Larry G.
DISHWASHER KITCHENAID KUDS301IXWH1 loose connection at junction box.. repaired wires and test for correct operation through test cycle.
Larry G.
WASHER MAYTAG MVWX655DW1 replaced inlet valve and tested for correct operation.
Jonathan H.
WASHER WHIRLPOOL MAH7500AWQ unit needs new drain pump assm ordering parst will retrun next week for service; ordrng 1 WP25001052 (pump) and 1 WP22003262 (hose)
Rose K.
DRYER WHIRLPOOL GGW9250PW1 needs new door switch; ordrng 1 WP8283288 (switch-dor) and 1 279782 (door switch)
Rose K.
WASHER WHIRLPOOL WFW75HEFW needs new main board and prussure switch extra labor wnycj00sl2; ordrng 1 WPW10448876 (switch-wl) and 1 W11201274 (cntrl-elec) and 1 2man (2man)
Jaime G.
DISHWASHER WHIRLPOOL KDPE334GPS0 found water-valve not bringing enough water in to the dishwasher. ordered part; ordrng 1 W11175771 (valve)
Jonathan H.
WASHER WHIRLPOOL CAW35114GW "unit did have blue residue on the bottom back of unit checked to see where it was comming from drain seemed fine i filled basket 60 percent full of water and drained, no water came out from standpipe, i ran unit again in diag no leaks i pulled off the top cover to see if teh unit has any cracks on tub, no crackes valve is fine checked service pointer and tehers a pointer on the dome for colgged domes, checked dome and it was clogged i did what service pointer stated and tested unit no furthwer issues no leaks as of now"
Pablo V.
OVEN WHIRLPOOL WEG515S0FS2 replace inner glass test ok request completed
Victor B.
DRYER MAYTAG MGDB835DW4 "one hook tyhat holds the motor was off , i put it bakc in plce now noise is normal"
Pablo V.
OVEN WHIRLPOOL WFG505M0BW2 found bad valve and regulator; ordrng 1 WP98014893 (valve) and 1 W11346659 (regulator)
Sarkis M.
DRYER WHIRLPOOL WGD94HEXW0 INSTALLED REPAIR KIT CKD WORKING OK; used 1 4392067 (REPAI KIT) from stock
Rose K.
DRYER MAYTAG MGDC465HW0 ordered new drum and repair kit; ordrng 1 W10899578 (drum) and 1 4392065 (dryer repair kit)
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "sjhowed toboth male and female about the drain line it goes stray to gsrbage disposalbut doesn't have a loop up i explained they need to do that., i put it on test no leaks at lall."
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 replaced defective ice maker and cycle tested for fill. working ok now.
Pablo V.
REFRIGERATOR KITCHENAID KRFC302ESS00 found leak on on the unit a new compresor and evap; ordrng 1 WPW10317014 (evap) and 1 W10507884 (compresor)
Larry G.
WASHER MAYTAG MHW5630HC0 replaced main control and user interface.. tested through quik wash for correct operation.
Larry G.
REFRIGERATOR KITCHENAID KBFC42FSS00 adjust freezer door and gasket. sealing ok. may need freezer basket rails but no longer availible
Pablo V.
REFRIGERATOR KITCHENAID KSC24C8EYP02 replace bad housing run test no more nosie request completed
Francisco J.
DRYER WHIRLPOOL LTG5243DQB checked the dryer and fuses were okay ignitor was getting 120v but was not glowing raplaced the ignitor; used 1 279311 (IGNITOR) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced the refrigerator l.e.d. module.
Chris Z.
DISHWASHER KITCHENAID KDTE104ESS2 still same issue.. tech support was no help advising me to change same parts i just changed and with the wireharness...; ordrng 1 WPW10605057 (pump and motor assy) and 1 W10854225 (cntrl-elec) and 1 WPW10705575 (sensor) and 1 W11027902 (harns-wire) and 1 mastertech (dennise)
Larry G.
WASHER WHIRLPOOL WFW6620HC0 "removed top to inspect springs,tub,a nd boot, removed shipping bolts. removed bolts and tested for correct operation.."
Rose K.
DISHWASHER KITCHENAID KUDK02CRBS4 needs new ui board part is nla
Victor B.
REFRIGERATOR KITCHENAID KUDR204ESB00 "replaced compressor tht tehc OP ordered.; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
Victor B.
DISHWASHER KITCHENAID KUDE70FXSS4 drain pump stay on sometimes needs board and display.decline estimate.
Rose K.
DISHWASHER MAYTAG MDB4949SDH2 needs wash motor and sprayarms declined labor chargers
Larry G.
REFRIGERATOR KITCHENAID KRMF706EBS00 replaced defective control and door for corroded wires. checked for correct opeation of deli display board.
Larry G.
DRYER MAYTAG MGDB850YW1 open hi limlit..---ordered parts per service pointer; ordrng 1 8573713 (thermal cut off) and 1 WPW10536683 (burner) and 1 WP8573824 (funnel) and 1 WP3391912 (thermostat)
Pablo V.
WASHER MAYTAG MVWB750WQ1 replace lid switch run test ok request completed
Oriale P.
WASHER MAYTAG MHW6630HC0 replaced broken door switch ran thu test working ok.
Oriale P.
OVEN KITCHENAID KFGD500ESS04 "replaced faulty main cntrl board causing error codes & no start, ran test working & heating ok."
Jonathan H.
WASHER MAYTAG MVWB725BW0 unit needed both tubs replaced and tested unit no furtehr issues no leaks all tested ok customer was upset regarding the appointment changes the last few weeks she spoke with super visor and was told they woudl get discounted we waited here in home while she spoke to LH we reduced price to lower tier rate. repairs covered for 1 year spoke with JG regarding discount.
Rose K.
REFRIGERATOR MAYTAG MFI2569VEM4 needs new high voltage board
Victor B.
REFRIGERATOR KITCHENAID KUDR204ESB00 "leak at evap. but tech support neither part dep. was available, i need t call kitchen aid that evap. now available i the marcon neither service matters.; schdld next appmnt for 1/2 THU !"
Sarkis M.
COOKTOP JENN-AIR JGCP548HM00 cooktop knob shaft bent/crooked adj knob ckd ok
Raymond J.
WASHER MAYTAG MHW8200FW0 "tech repaired faughty drain pump that had coins stuck in it, all test good"
Jaime G.
REFRIGERATOR JENN-AIR JF42NXFXDE02 found a bit of water rolling down on the back wall coming from the fresh food evaporator. which cover removed and using steam cleared that passage
Jonathan H.
OVEN MAYTAG CWG3100AAE unit needs new ignitor ordering parst setting up for next week appt; ordrng 2 12400035 (ignitor)s
Sarkis M.
DRYER AMANA NED4655EW1 need motor; ordrng 1 279827 (motor!dryer)
Sarkis M.
OVEN MAYTAG n/a need regulator; ordrng 1 W10861656 (regulator)
Jonathan H.
WASHER WHIRLPOOL WTW5000DW3 unit needs new motor assembly ordering parts setting up nxt week will retrun with parst; ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor) and 1 W10721967 (splutch)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 i just leveled feet to make the doors alingned. went through oporation with cx
Chris Z.
WASHER WHIRLPOOL WFW5090JW was unable to open unit. ineed 2 man to help take dryer off and i need pressure sensor; ordrng 1 W11044866 (switch-wl) and 1 W10676317 (hose) and 1 W11367297 and 1 2man
Jaime G.
REFRIGERATOR WHIRLPOOL GSS30C7EYY00 "found a deffective ice makers sensor receiver and emiter had them replaced. also, found a bad user interface ordered parts; ordrng 1 WPW10346124 (support) and 1 W10448931 (trim) and 1 WPW10404394 (cntrl), used 1 W10870822 ("
Jonathan H.
DRYER MAYTAG MGDB835DW4 unit needed door catch fixed it was pished in and door couldnt close to make circuit for motor to turn on. fixed switch and catch assembly tested unit no furtehr issues unit runs and heats now like normal
Chris Z.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 needs main cntrl and invertr; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 W11245713 (shelf-glas)
Robert S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher not draining. Found that the plug in the garbage dispol still in place. Customer needs to remove the plug from the disposal.
Francisco J.
COOKTOP WHIRLPOOL ACC6356KFW ordering the cooktop for the customer; ordrng 1 w11198666 (cooktop)
Robert S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced the operating thermostat.
Robert S.
WASHER MAYTAG MVWC565FW0 Washer is in a hair and nail salon called whirlpool and asurion. Customer declined to pay for repair.
Edi C.
WASHER MAYTAG MVWB765FW1 Customer complaint noisy: found bad gearcase and agitator replaced both parts calibrate control re run test all components tested ok to manufactory specifics.
Robert S.
REFRIGERATOR KITCHENAID KSSC42QMS01 Built in refrigerator sealed system overhaul. Replaced the control board also.
Francis C.
REFRIGERATOR KITCHENAID KSSC42QMS01 Training completed
Sarkis M.
OVEN JENN-AIR JJW3430DP03 auth#jnw1r00nl2 installed console ckd ok
Chris Z.
DRYER WHIRLPOOL WED75HEFW0 wnw1enwxl2needs new boards; ordrng 1 W10919207 (panel-cntl) and 1 W10875486 (cntrl-elec) and 1 2man
Ramon H.
WASHER MAYTAG MVWC555DW0 replaced main and drain pumop s code main per jermey recalibrated and tested working gopod
Larry G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 door ajar. ice hitting freezer fan. customer will defrost unit.
Larry G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 adjust foot so door will close correctly.unit is working ok.
Sarkis M.
VENT HOOD WHIRLPOOL KVUB606DSS3 auth#knvui00nl2 installed blower ckd working ok
Jaime G.
WASHER WHIRLPOOL MLG2000AWW found the door locked and parts are no longer available
Chris Z.
REFRIGERATOR KITCHENAID KBLC36FTS04 cx satisfaction missdiagnosed per dennise i replaced part that MT found to be bad
Francis C.
OVEN JENN-AIR JMW2427IL01 "Complaint Error code F6E4 found bad blower , ordering part the manual technical its wrong for this code , i call tech line and they update to me .; ordrng 1 W11248652 (blower)"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 checked seal at dispenser shute.. set temp to 43 and 4. set deli draw to deli setting.removed ice from freezer light. unit working ok.
Oriale P.
WASHER WHIRLPOOL WTW7000DW0 "found drain hose to far down into stain pipe & cust using too much detergent, ran test in diagnostics working ok."
Pablo V.
LAUNDRY CENTER MAYTAG MVWX655DW2 run test found week floor instruc customer about unbalce and the floor not been level notto wash just one iten testok reuqestcompleted
Chris Z.
REFRIGERATOR KITCHENAID KSSS36QTB00 repalced dead main cntrl.. nnow unit is working and cooling this ' collection of service call 'is actually what were charging for nextday shipping **1year gaurentee plus **
Jorge A.
WASHER MAYTAG MVWB835DW1 "Due to leak at the bottom of unit , Installed new pump for proper fucntion and check for no leak all tested out ok."
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706EBS01 water was in daily drower cleand ckd working ok
Ramon H.
WASHER WHIRLPOOL WFGMG9912 replaced panel control tested working good s code part per jermey
Ramon H.
FREEZER KITCHENAID KRMF706ESS01 replaced main control and power board
Pablo V.
OVEN JENN-AIR JGRP430WP02 found gas valve close open run test ok request completed
Oriale P.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "temp in ref section freezer food replaced thurmistor for ref section & adjusted temp, working ok. cust purchase unit from costco 2yr warranty receipt in quick pic"
Jorge A.
DISHWASHER WHIRLPOOL WDT780SAEM2 "dUE TO intermittent on/off, i installed control board for proper function, the other part is just plastic not installed."
Pablo V.
WASHER/DRYER COM MAYTAG LSG7804AAE found bad gear case seal and bearing customer is going to purchase a new washer
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 unit needs new door assembly liner defective has a hole causing air to seep thru it ordering door. will order door and also lights; ordrng 1 LW10436760 (door) and 1 WPW10515058 (light) and 1 WPW10515057 (light)
Jonathan H.
LAUNDRY CENTER MAYTAG MVWB835DW4 unit had pump clogged f9e1 drn erroro removed pump and fixed pump issue all else tested fine no furtehr isues cust can run loads now.
Sarkis M.
REFRIGERATOR KITCHENAID KFCS22EVMS refg not closing praprly adj door ckd working ok
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced evap motor and now this one is running perfectly
Oriale P.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "replaced ice maker was stuck in down position, working ok."
Larry G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 replaced upper rack and tested for correct operation
Oriale P.
WASHER WHIRLPOOL MVWB765FW0 "replaced dead main cntrl & user interface boards, ran test recalibrated working ok. s coded parts per FC unit less than 5 yrs old"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Due to frozen freezers side Idefrosted ice and installed new main board and thermistor in order the fan to work all tested out ok
Sarkis M.
DRYER WHIRLPOOL MDG3000AWW need sensot too ignitor cover from 11/27/10; used 1 279311 (IGNITOR) from stock
Larry G.
MICROWAVE KITCHENAID KDPE334GBS0 replaced front panel and ran automatic test cycle for normal operation.
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Due to intermittent on/off, i installed new control board and dispenser Ui for better operation."
Francisco J.
WASHER MAYTAG MHW8100DC0 replace the bellow the washer is working properly again checked for any leaks none ran a cycle passed no codes
Raymond J.
LAUNDRY CENTER WHIRLPOOL WFW9550WL00 "removed sock from drain,all test good."
Edi C.
WASHER MAYTAG MVWB835DW4 Customer complaint not water : found bad water valve replaced it re run test all components tested ok to manufactory specifics.
Chris Z.
OVEN KITCHENAID KODC304ESS01 needs new fuse; ordrng 1 W11025102 (fuse-thrml)
Pablo V.
RANGE WHIRLPOOL MGR6875ADW found bad panel find out that is NLA ASSURANT is going to call customer requestcompleted
Edi C.
DISHWASHER WHIRLPOOL WDF130PAHS0 Customer complaint not working : replaced dispensor also cleaned arm clof was not letting shutt water run diagnose test all compnents ok to manufactory specifics
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 i replaced the ui due to it causing the short killing power to the compressor but now the compressor wont turn on. i can force it to turn on in test4 but it wont run in normal setting needs new main cntrl and start device; ordrng 1 W11043763 and 1 W11092533 (start-dev) and 1 WPW10350564 (capacitor)
Francisco J.
WASHER MAYTAG MHW6630HW0 f0e2 over suds f9e1f8e1long drain the washers drain isnt not installed properly showed customer the installation guide on service matters and suggested he have a plumber fix his drain issues will take pics and upload to sd mobile the drain isss incorrect cutomer ha to correct
Jorge A.
FREEZER KITCHENAID KFIS25XVMS8 "Due to drain and air leak, i defrosted a lot of ice in freezer and also unclogged the drain pipe after this fix all test out ok."
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Due to not cooling, need compressor, dryer, evaporator and freon ., is over 6 years and not cover for labor, customer declined. propbably customer will contsct whirlpool."
Pablo V.
OVEN KITCHENAID KGSS907SBL02 found latch and control board not working ok customer is going to purchase a new stove
Pablo V.
WASHER MAYTAG MVWC565FW2 found error code clear calibrate unitinstruc customer how washer work about loading etc run test ok request compelted
Sarkis M.
RANGE WHIRLPOOL KDRP407HSS09 need door glass; ordrng 1 W10401225 (glass-door)
Jonathan H.
DISHWASHER MAYTAG MDB4949SDZ0 replaced parst tested unit no further issues all tested ok
Jorge A.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Due to not making ice fast, i replaced main board, Dispenser ui and harness for proper fucntion. also you will receive survey about technician performance please i need 5 star thanks . marry christmas."
Jonathan H.
DRYER MAYTAG MEDB835DW4 replaced parst tested unt no furtehr issues no more noises defective ineer roller
Sarkis M.
DISHWASHER KITCHENAID KDTM354ESS3 dish not working***irvine pac installed motor pump ckd working ok
Jorge A.
WASHER WHIRLPOOL WFW5090JW0 done as a helper
Pablo V.
WASHER MAYTAG MVWC565FW0 "found bad actuator and latch replace partsrun test ok request completed; used 1 W10913953 (SHIFTER), and 1 W11307244 (LATCH) from stock"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 cx not happy with fresh food door sticking out about a half inch more then freezer door called tech support advised to use perma gum on gasket sr # 7726707472 cx refuse service and does not want to modify doors
Francisco J.
RANGE KITCHENAID KEBS277SSS04 f2e1 error code reference#7726706918called techline customer says that this happens only when they are cooking and open the door and moisture escapes up when they open the door to check the food instructing them with what techline says to cook food that may have more moisture on the bottom oven and to cover the foods that have moisture if customer is going to cook in the top .
Jorge A.
DRYER WHIRLPOOL MGDB765FW0 "dUE TO LONG TO HEAT, I RUN TEST MODE ALL TESRED OUT OK ALSO ADVICED CUSTOMER TO CXLEAN THEOIR VENT FOR BETTER FUNCTION"
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Cust said washer would not power on. Before arrival cust reset the power and the washer powered on. Customer will try washer to see if this happens again.
Raymond J.
OVEN JENN-AIR JJW2830DP01 faughty t fuse tech rep and chk oven and all test good
Chris Z.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found broken wires on the bottom of the door needs new door replacemet part # LW11037733; schdld next appmnt for 1/24 FRI !
Raymond J.
WASHER WHIRLPOOL WFW9150WW00 "replaced faughty mtr control,all test good"
Edi C.
WALL OVEN JENN-AIR JMW3430DP02 Customer complaint not working : found bad control panel replaced it run diagnose test all components ok to manufactory specifics.
Ramon H.
REFRIGERATOR KITCHENAID KSSC42QVS10 cx needs display; ordrng 1 WPW10151236 (cntrl-elec)
Oriale P.
DRYER WHIRLPOOL LTG5243DQ3 replaced bad timer working.
Francisco J.
WASHER MAYTAG MHW3505FW1 opened the washer and the connection from the board was disconnected connected and its working properly .
Jaime G.
OVEN WHIRLPOOL JMW8527DAS found oven dead due to a bad user interfacegave the estime
Ramon H.
RANGE WHIRLPOOL 0 cx needs panel control; ordrng 1 W10894102
Pablo V.
WASHER WHIRLPOOL WTW5000DW3 case number # 7726707587 found f2 e1 error code run test clear code and calibrate unit call tech support did a test cycle working ok request completed
Raymond J.
RANGE KITCHENAID KSGG700ESS1 "repl blower fan, all test good"
Jorge A.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Due to freezer door is lose, i adjkusted the handle of freezer door for proper function all tested out ok."
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "replaced main cntrl, fan scroll & thermistor, working ok. auth#KNSL8NSDPL1"
Chris Z.
REFRIGERATOR MAYTAG WRT518SZFM00 i replaced harness with thermistor due to the unit not going into defrost proporly causing the issue. so now unit hsould be okay
Oriale P.
WASHER WHIRLPOOL WTW8800YC0 helper for tech JV
Larry G.
OVEN WHIRLPOOL WFG550S0HZ1 adjust ignitor wire and tested for correct ignition. unit is heating ok.
Chris Z.
WASHER MAYTAG MVWX655DW2 nothing is wrong except for overload issue error code. the cx is not accepting the fact of the new wshers behavior saying it takes too long so its broken. i explained the washes can go up to 1hr and 40 minutes. depending on cycle selected and load size..
Francisco J.
WASHER WHIRLPOOL WTW5000DW1 checked the washer any error codes 0 codes in computerranes diagnostics passed all the tests calibrated the unit looked inside there is nothing wrong visible with the machine customer called because he wanted a check up on the washer the washer is washing properly ..
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS01 cx possibly leaving door open advised cx to defrost
Robert S.
DRYER MAYTAG MGDC215EW2 Replaced the dryer timer and tested operation.
Victor B.
WASHER WHIRLPOOL WTW4950HW1 power cord has power but main board don't doo nothing replaced board test good
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 ice maker tub ang dispanser tub brokn because mouse chewing the tubing not cover under waranty same thing happend with washer
Victor B.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 one of the wire by connector at ice maker assembly wan't making contact now works.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 replaced parst and tested unit no further issues all tested ok no leaks aftereplacing parts tested unit all checked out fine started cooling allow 24 hours for ice use autho for double labor - wntz2ntxl2; used 2 WPW10143759 (DRIER) from stock
Victor B.
WASHER MAYTAG MHW5630HW0 "F9E1 long drain,, i took it apart found a gray piece by drain pimp blade removed tst good."
Raymond J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "tech reattached top small spray arm, all test good"
Robert S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Maravilla foundation service call with one year extra warranty. Food freezing in rear center of regerator whenn food is past the end of the racks. Advised customer not to push to far rearward.
Raymond J.
RANGE WHIRLPOOL WEG515S0FS2 "cx complain that range shutting off and not lighting, tech found bottom drawer touch ingitor wires and causing it to ground. tech repaired and all test good"
Jonathan H.
DISHWASHER KITCHENAID KDTM404ESS3 error ocde for door not closing properly. i checked heater and connection was off i fixed connectiuon tested again in diag no furtehr issues unit heats up told them always use heated dry on the options and all else tested fine no issues
Jonathan H.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "impellar for drain siezed up removed impellar and tested unit after fixing motor, no further issues all tested fine valve and float switch fine as well"
Ramon H.
WASHER MAYTAG MVWB765FC3 cx had stuck water valve removed debri and tested working good
Ramon H.
WASHER MAYTAG MVWC555DW0 cx needs main control and pump s code parts per jermey; ordrng 1 W10685236 (main control) and 1 WPW10581874 (pump-water)
Ramon H.
DRYER AMANA NGD4655EW2 cx had stuck drum took off and reinstalled working good
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "ff section getting to cold, replaced both cntrl boards & difuser, completed call"
Sarkis M.
RANGE JENN-AIR JDRP548HM00 installed valve ckd working ok auth# auth#jnp5500apl2
Jaime G.
RANGE WHIRLPOOL WFG550S0HZ1 found front left burner working intermitenly had replaced the burner head; used 1 WPW10515455 (R & L front burner heads) from stock
Chris Z.
RANGE WHIRLPOOL WFE320M0ES2 top elements work so unit is receiving 240v but the bakeing and broil dont work.. i need a thermal fuse and main cntrl.; ordrng 1 WP3196548 (fuse-thrml) and 1 W11122560 (cntrl-elec)
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 door swtich lever broke off so i replaed with magic box part and now unit is complete
Sarkis M.
STOVE WHIRLPOOL WFG525S0HS1 installed burner head and cao ckd working ok
Raymond J.
REFRIGERATOR JENN-AIR JS42NXFXDE01 found loose bottom screw at bottom repaired all test good
Francis C.
RANGE JENN-AIR JDRP548HM00 Training complted
Larry G.
REFRIGERATOR MAYTAG M1TXEGMYQ01 replaced worn refer compartment gasket and fitted to cabinet.
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Complaint leaking from the back. Ran a diagnostic cycle no leaks found. Ran a quick wash cycle no leaks found. Tipped washer back no signs of a water leak.
Chris Z.
WASHER MAYTAG MHW3505FW0 just needs to replace watervalve
Robert S.
WASHER MAYTAG MVWC415EW2 Replaced the drive motor and belt. Recalibrated the washer.
Chris Z.
DISHWASHER WHIRLPOOL WDF520PADM7 i leveled dw so that the back was slightly lower than the front preventing any leaks from occuring
Ramon H.
DRYER-GAS MAYTAG MGDB765FC0 cx had loose connection on gas coils tighten secuerly and tested working good
Francis C.
WASHER MAYTAG MHW3505FW0 Training completed
Rose K.
RANGE WHIRLPOOL WFG550S0HZ1 replaced cooktop and two front bunners
Chris Z.
MICROWAVE IKEA IMH172FS0 needs new switches; ordrng 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 W10269458 (switch)
Pablo V.
OVEN MAYTAG MGT8820DS00 find spark not making contact with the burner pull spark up rclean test burner ok request completed
Ramon H.
LAUNDRY CENTER MAYTAG MVWB725BW0 cx has leal in drain needs plumber .....THIS IS NOT RELATED TO LAST PROBLEM
Jorge A.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Due to nolights, i installed all these parts in ordere to function good alltested out ok.. installonly 1 led light."
Oriale P.
REFRIGERATOR MAYTAG MRT118FFFH01 "replaced main cntrl board, working & cooling ok. advised cust to allow 24 hrs to get proper temps."
Jonathan H.
DRYER WHIRLPOOL MDG7500AWQ replaced parst and tested unit it makes no more noises all tested ok no furtehr issues
Oriale P.
MICROWAVE MAYTAG MMV4206FZ "replaced broken door swiches & inerlock, tested working & heating.; used 1 mbWPW10156813 (INTERLOCK), and 1 mbw10269457 (micro switch) from stock"
Oriale P.
COOKTOP KITCHENAID KICU509XBL "right rear burner not working, needs module & display board replaced; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)"
Chris Z.
WASHER WHIRLPOOL WTW7000DW4 i installed new transmition and now unit is shifting flawlesssly
Ramon H.
FREEZER WHIRLPOOL WZF34X16DW04 cx door gasket was coming off put back in slot correctly tested working good
Ramon H.
OVEN KITCHENAID KODE507EBS04 cx has alot of moisture coming from oven called terch support and they said it was normal ......flie # 7726692271
Chris Z.
WASHER WHIRLPOOL WTW5000DW3 needs new belt; ordrng 1 W11239857 (belt)
Chris Z.
WASHER WHIRLPOOL WTW8000BW0 replaced speed sensor and tested unit and all works perfectly
Pablo V.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replace cover andcontrol run test ok request complted
Rose K.
DISHWASHER WHIRLPOOL WDF520PADM7 replaced wash motor
Chris Z.
DISHWASHER KITCHENAID KDTE104ESS2 quote: 274.95 needs new sump assy ; ordrng 1 WPW10605057 (pump and motor assy)
Jonathan H.
WASHER WHIRLPOOL WTW5000DW2 "unit banging around making very loud noises during spin cycle i loaded with 6 towels 2 ran unit and found bottom cover slightly loose but also the drain wasnt allowing unit to fully driain fast enough the sink next to unit is backed up so the water level rises to the point where it stops waterfrom exiting and that might just be why the unit gets off balance so fast because its not allowing unit to drain proeprly and remining water is caujsing it to be heavier than needed, fixed it by raising it and ran that load with customer no issues"
Raymond J.
REFRIGERATOR KITCHENAID KBFN502ESS02 replaced faughty light module and all test good.
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS01 ADVISED CX TO TRY STAINLESS STEEL CLEANER
Oriale P.
DRYER WHIRLPOOL MGDB765FW0 "found f-2 e-1 comunication error, removed debris from connector, ran test in diagnostics working ok."
Raymond J.
WASHER WHIRLPOOL WFW5090JW1 no power and control; ordrng 1 W11306664 (console) and 1 2ndtech (2nd tech)
Jorge A.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "#7726687269,, i replaced all these parts in order to function good all tested out ok, after alot troubleshhooting."
Jonathan H.
WASHER MAYTAG MVWB835DW4 unit needs new controls ordering parts setting up appt will return nxt week; ordrng 1 W11112656 (board) and 1 W11170706 (board)
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM7 replaced the motor and pump assembly the dishwasher is working properly .
Pablo V.
DISHWASHER WHIRLPOOL IUD8555DX2 replace allparts install insulation run test ok no leaks run test ok request completed
Sarkis M.
MICROWAVE WHIRLPOOL WMH31017HW3 sr#7726697069 my 3rd vist send dannis only; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)
Pablo V.
RANGE KITCHENAID KSGG700ESS1 call tech support for assis on the sabbath mode instruc customerhow to set sabbath test ok request completed
Rose K.
DISHWASHER KITCHENAID KUDC10IXBL1 replaced vent and soap dispensor
Pablo V.
REFRIGERATOR KITCHENAID KRFC302ESS02 run test sabbath mode advise customer to press and hold the button until the light goes on test options ok request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 raized f.f. door now are even
Jaime G.
WASHER WHIRLPOOL WFW5620HW0 FOUND UNIT WORKING INTERMITENLYORDERED PARTS; ordrng 1 W11322903 (ACU) and 1 W11316246 (W.P SWITCH)
Robert S.
DRYER AMANA NED4655EW1 Found no 220 volts to the dryer. No 220 volts at the breaker due to burned breaker contact at the bus bar in the breaker panel.
Pablo V.
REFRIGERATOR KITCHENAID KSC24C8EYP02 found bad HOUSING; ordrng 1 WPW10341545 (hosing)
Raymond J.
OVEN JENN-AIR JGW8130DDW tech found bake contactor on control stuck in closed position causing ign to turn on soon as oven is plugged in. needs control; ordrng 1 WP74009559 (cntrl-elec)
Francis C.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Complaint not turning on , found wrong part arrive , just ordering part againg and returning back on 26; ordrng 1 WPW10624574 (cntrl-elec)"
Raymond J.
REFRIGERATOR JENN-AIR JF36NXFXDE01 cleared upper evap drain that was cloggd with ice. all teest good
Jonathan H.
OVEN WHIRLPOOL WOD51ES4EB00 "defe3ctive fuse assembly blown out removed power, teted control no need to replace bosard fixed fuse and tested unit no furtehr issues all tested ok; used 1 W10545255 ("
Victor B.
DISHWASHER KITCHENAID KDTM354DSS5 "per male steam show on floor after finish the cycle, replaced vent assembly."
Francisco J.
RANGE KITCHENAID KSGG700ESS1 f9e0 need to reschedule this call for monday ordering the parts; ordrng 1 W11034208 (cntrl) and 1 W10860916 (spark module) and 1 WPW10475149 (spark module)
Pablo V.
DRYER WHIRLPOOL SDG305DAWW found bad timer customer isgoing to purchase a new dryer request compelted
Pablo V.
DRYER MAYTAG MGD8200FC0 replace new hinge seal form new door test heat ok request completed
Edi C.
DISHWASHER KITCHENAID KDTE104DSS1 the dishwasher is working properly now diagnostic the hose that goes from the drain pump to the air gap was clogged up and that cause the drain pump to overwork and burn itself explained to customer over the phone what occured to their dishwasher and to be careful with glass breaking inside the dishwasher we unclogged their drain hose that goes to the airgap and replaced the drain pump .; used 1 WPW10348269 (DRAIN PUMP) from stock
Raymond J.
DRYER WHIRLPOOL WGD4850HW0 replaced faughty door swtich. all test good
Jonathan H.
OVEN WHIRLPOOL WEG745H0FE0 replacwed spark moduke for oven and broilbake tested unit and it started working like normal. if callback order W10860916 they will call us if any issues we sat and waited for unit to turn up to 350 and then broil and then bake again and it worked like normal
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 compressor stuck pulling 12A-ordered; ordrng 1 W11092625 (compressor) and 1 W10913906 (coupler)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Freezer evaporator motor blades striking ice. Removed all ice and relocated the defrost bimetal for better frost removal. Refrigerator lights are dim ordering lights and control board.; ordrng 1 W11043011 (module) and 1 W11043763 (cntrl-elec)
Jaime G.
DISHWASHER MAYTAG MDB8989SHZ0 installed the new harness dishwasher worked ok
Ramon H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 cx crisper drawer freezing food adjusted temp working god
Rose K.
WASHER WHIRLPOOL WFW5620HW0 ordered new ui board and main control board; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
Ramon H.
DISHWASHER JENN-AIR JDTSS246GS0 CX LINK WAS OMING OFF RIGHT SIDE OF DOOR REMOVED LINK AND REINSTALLED CORRECTLY
Rose K.
DRYER MAYTAG MGDB765FW0 replaced door switch; used 1 WP3406107 (SWITCH-DOR) from stock
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaced control,board, all test good"
Chris Z.
REFRIGERATOR KITCHENAID KSSS36QTB00 31.75 next day shipping quoted 623.61 for total repaircx apid service call today
Francis C.
OVEN JENN-AIR JGRP436HM00 TRAINING COMPLETED
Robert S.
OVEN JENN-AIR JGRP436HM00 Replaced the cooling fan motor and adjusted for vibration.
Pablo V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 found badhousing; ordrng 1 WPW10394053 (housing)
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFZ0 installed a new thermister and adjusted temperature; used 1 W10838965 (THERMISTOR) from stock
Jorge A.
DISHWASHER WHIRLPOOL MDB4949SHW0 "dUE TO not dryen, I made adjustment in control board and ran test mode and all tested out ok"
Jaime G.
REFRIGERATOR MAYTAG MRT118FFFM0 installed the new thermister. as for the control box it was the wrong part
Rose K.
WASHER AMANA NTW4605EW0 replaced suspention rods
Chris Z.
COOKTOP KITCHENAID KECC667BSS01 sr:7726686054i went though tests and found no issues with cooktop. as per ts the burners are turning on and off proporly but thats what was concerning cx is that she didnt notice the cooking doing so previously but i explained thats normal
Chris Z.
OVEN KITCHENAID KOSE500ESS00 i had to calibrate unit due to the temos being about 20 degrees off and so now unit tests perfectly and temps are spot on .
Robert S.
DRYER MAYTAG MGDX655DW1 Dryer not heating found open thermal fuse. Replaced the thermal fuse and tested operation.; used 1 WP3392519 (FUSE) from stock
Jorge A.
WASHER AMANA NTW4516FW2 "Due to no power , i installe new board and console for proper function all tested out ok"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaced faughty control, all tst good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaceed faughty control, all test good"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaceed faughty control, all test good"
Sarkis M.
REFRIGERATOR MAYTAG MFI2665XEM7 installed ice meker same problem no charge; used 1 WPW10300024 (icemaker) from stock
Robert S.
REFRIGERATOR KITCHENAID KRSF505ESS01 leak in refrigerator section evaporator coil. Replaced the evaporator coil and evacuated and recharged the system.
Oriale P.
RANGE KITCHENAID KSGG700EBS1 "oven door has small scratch mark above handle on left side & scratch marks on display panel, needs both parts replaced; ordrng 1 W11091882 (panl-cntrl) and 1 W10915619 (glass-door)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 replace harness bi metal remove all the ice defrost evap test ok rquest completed
Sarkis M.
MICROWAVE WHIRLPOOL WOC54EC0HS01 oven door not closing praprly adj foor hing ckd ok
Ramon H.
DISHWASHER KITCHENAID KUDS35FXSS8 cx has burnt circuit board and display called safety safety will call cx for resolution 7726605527
Raymond J.
DISHWASHER AMANA ADB1400AGS0 "tech chkd out dishwasher, put through dign and no error codes, chk heater and heater working fine. cx needs to drying aid. all teest good"
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 i replaced the main cntrl due to the intermittant power failures. new board shouldnt give cx the same issue
Victor B.
DRYER WHIRLPOOL WGD5620HW0 "very noisy when running needs to replace wheel kit, and also needs dryer helper.auth#wnu9w00nl2; ordrng 1 helper (dryer tech) and 1 4392067 (dryer repair kit) and 1 ovendolley (oven dolley)"
Edi C.
OVEN KITCHENAID KEBS107SSS04 Customer complaint not heat: found bad themostat replaced it run diagnose test all components ok to manufactory specifics
Jorge A.
DRYER MAYTAG MEDB765FW0 "Due to moisture inside of vents, i reset computer and adjusated all connections plus adviced customer to clean the vent from outside. all tested ok."
Francisco J.
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 checked the laundry center system and checked for any error codes it passed them and also did a full spin cycle customer says it only happened when she washed comforters exolained to her if they are big comforters its best she washes them at a laundry mat .
Rose K.
WASHER MAYTAG MVWB750WQ1 replaced tub ring
Oriale P.
REFRIGERATOR KITCHENAID KFXS25RYMS4 "replaced bad ice maker leaking water from bottom, working ok."
Francis C.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Training completed
Jaime G.
RANGE WHIRLPOOL KFGG500ERSS found a damaged knob and a burner partially working. for which i cleaned the orificeNO MODEL AND OR SERIAL NUMBER FOUNDCREATED ONE FOR CLOSING ORDER
Chris Z.
WASHER MAYTAG MVWB765FC3 i was able to disassemble agitator so cx could remove sheet out.. i just advised to run deep water wash so the items being washed can float and not be sat at the bottom of the drum
Oriale P.
DRYER MAYTAG MGDB725BW0 replaced bad gas coils causing no heat issue working ok. advised cust to replace venting tube has lint inside.; used 1 279834 (COIL-VALVE) from stock
Larry G.
RANGE JENN-AIR JGRP430WP01 broil turning off during cycle when door closed..flame turning off on bake/broil when door is open for 25 seconds is normal... suspect board.
Edi C.
WASHER WHIRLPOOL WFW560CHW0 Customer compliant leaking: run diagnose test no leaks only error code for out of balance load clear codes re run test unable to find water leaks all components ok to manufactory specifics.
Victor B.
REFRIGERATOR KITCHENAID KBFC42FTS04 call back gasket was out almost all around.
Rose K.
WASHER WHIRLPOOL WTW4850HW1 reset main control board
Pablo V.
DISHWASHER KITCHENAID KDTM404ESS3 replace strike run test ok raise from legs test closing ok request completed
Ramon H.
WASHER MAYTAG MVWB765FW2 cx had overload error code recalibrated and tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW01 return ice up defrosted test good.
Oriale P.
WASHER WHIRLPOOL WTW7000DW0 "found no power to display board with no light on main cntrl & ui replaced both parts, working ok."
Oriale P.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "found ice maker stuck & not droping ice, needs new ice maker; ordrng 1 W11262316 (icemaker)"
Jorge A.
WASHER WHIRLPOOL WGTLV27HW0 done as a helper
Ramon H.
RANGE WHIRLPOOL WEGA25H0HZ0 replaced panel and main control still flickers....called tech support advised to change everything again sr 7726697983; schdld next appmnt for 12/27 FRI !
Sarkis M.
DRYER WHIRLPOOL MDG3000AWW need sanset; ordrng 1 WP338906 (sensor)
Raymond J.
DRYER MAYTAG MEDC300BW0 "tech found faughty mtr , when mtr and start swtich is pushed drum truns, cx will consider and call back after vacation"
Edi C.
MICROWAVE JENN-AIR JMW3430DS02 pre id part double labor autho##JNUBB00NL2 need two men and dolley; ordrng 1 W10821712 (control) and 1 W11236885 (console) and 1 WPW10260060 (cntrl-elec) and 1 1twomen (1 two men) and 1 ovendolley (1 ovendolley)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 wnupynuapl1 installed board unit ckd working ok
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Error f7 ea found open stator winding on the white wire lead. Ordering stator rotor and main board if needed; ordrng 1 W11354541 (stator) and 1 W11314361 (rotor) and 1 W11322903 (acu)
Ramon H.
WASHER WHIRLPOOL WTW4955HW1 cx had overload error recalibrated and tested working good
Jaime G.
COOKTOP WHIRLPOOL W3CG3014XW02 "found start switches burned up, and burners rusty and dirty. the whole unit needs replacementVISIT AND LABOR ARE PAID FOR BUT NOT PARTS. GAVE THE ESTIMATE"
Jorge A.
DRYER MAYTAG MGDX655DW2 "Due to a noisy, I lubricated the whhels andadjsuted the feet for proper function...dispatch # swpmc1b7e592-1. for the washer."
Jorge A.
WASHER MAYTAG MVWX655DW1 "Due ti lid switch close sometimes , i made adjustment i the switch and reset the main board connection from swutch all tested out ok. i got autho.. called to whirlpool"
Sarkis M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 orderd panl; ordrng 1 W11088097 (panel)
Rose K.
MICROWAVE OVEN WHIRLPOOL RMC305PVS01 replaced mag cap and diode
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS01 ordered new ice door; ordrng 1 W10919724 (door-ice)
Larry G.
WASHER WHIRLPOOL WTW5000DW1 f0-e0-----recalibrated and ran automatic and manual test cycle for correct operation.unit in running ok.
Chris Z.
WASHER MAYTAG MVWB765FW3 error codes: F0E4( spin limmited by water temp) F9E2(water ring detected) F3E2(inlet temp fault) F7E0(power loss)unit needs new valve assy; ordrng 1 W11165546 (valve)
Edi C.
REFRIGERATOR WHIRLPOOL KSSC42QTS00 call tech line reference #7726683164 ager working door opening still not dispencing water es95061p per tech line bad control; ordrng 1 W10789107 (kit control)
Rose K.
WASHER WHIRLPOOL WTW6600SW2 replaced main control board
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "replaced broken ice maker, working ok."
Sarkis M.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 not dispensing ice repair ice meker arm ckd working ok
Chris Z.
WASHER MAYTAG MVWB765FW3 unit was working fine when i came. found no error codes. tested it in a drain and spin mode and it when through cycle perfectly. i just advised cx to wash in bedding cycles and turn up the spin speeds so the clothes can ring oout better
Jaime G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 found fridge dead. no lights no nothing got behind frige and found harness connector to inverter board loose had all harness conectors cleaned and reworked put them back and unit ran
Jorge A.
WASHER WHIRLPOOL MAV9504EWW "dUE TO BROKEN HINGES , i INSTALLED NEW HINGES IN ORDE TO CLODES RIGHT ALL TESTED OUT OK"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Due to freezing in fresh food side , I made ajustment in damper and board control for porper operation and also advice customer not to put food next to ventilation."
Francisco J.
DRYER WHIRLPOOL WGD9200SQ0 charging customer only parts per jeremy misdiagnosis tested infront of customer heating up properly .; used 1 279834 (COIL-VALVE) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "found setting for the fresh food at 1the lowest available, and some food still frozen. also, noticed frost build up under the deffuser which was replaced twice. the wall liner where the defuser sits its warpped so the defuser dont sit flatcalled tech support and spoke to Kevin and he gave me an RS#7726686635 and adviced me to tell customer to call customer service with that rs number"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 found bad diffuser and control board; ordrng 1 W11317276 (diffuser) and 1 w11212392 (control)
Jonathan H.
MICROWAVE JENN-AIR JMW2427DS02 "jnv1p00nl2 autho for double labor replaced parst tested unit, no furtehr issues all tested ok"
Rose K.
DRYER MAYTAG MGDX655DW0 replaced thermo fuse; used 1 WP3392519 (FUSE) from stock
Edi C.
OVEN WHIRLPOOL KODC304ESS01 Customer compliant not power; foudn bad fuse and hig limt replaced parts all components ok to manufactory specific.; used 1 WPW10545255 (FUSE) from stock
Sarkis M.
OVEN KITCHENAID KODE307ESS02 cod f2 e1 need panl; ordrng 1 W10916761 (swtch-memb)
Sarkis M.
DISHWASHER WHIRLPOOL WDT720PADMS dec est
Ramon H.
LAUNDRY CENTER MAYTAG WGDX500XW1 CX NEEDS AGAITATOR; ordrng 1 WP4449259 (AGAITATOR)
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "dUE TO FROZEN IN EVAPORATOR SIDE IN FRESH FOOD SIDE, I INSTALLED MOTOR, BAORD AND UI, AND DEFROSTED ICE."
Ramon H.
REFRIGERATOR KITCHENAID KSSC42QVS10 CX NEEDS DISPLAY S CODE PARTS PER JERMEY; ordrng 1 WPW10151236 (DISPLAY)
Jonathan H.
WASHER WHIRLPOOL WFW560CHW0 removed the unit QN was able to replace parts see QN notes for details
Jorge A.
DISHWASHER KITCHENAID KDTM404ESS3 "#knopnuapl1,Due to leak , i adjusted float switcha dn alslo adjsuted the front feet in order to work good. i need 5 star in technician survey thanks."
Oriale P.
DISHWASHER WHIRLPOOL KDTM354EBS2 "replaced motor sump assy for water leak & no motor movement. repair tub with dent in hole where sump is seated, ran test with water no leaks working ok."
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FPS03 cx was concerned about the ice shoute building up with crumbs of ice.. i advised that can happen from time to time. its a design issue with having the icebox in the door
Chris Z.
WASHER WHIRLPOOL WTW6600SW2 unit has a bad trans and suspentionquoting 955.08 cx refuses to continiure with repair
Jorge A.
LAUNDRY CENTER MAYTAG MVWB765FW0 "Due to a leak at the connection of water valve and hose, I just tightened for better tight, adviced customer to check the hose gasket in hot water."
Larry G.
MICROWAVE JENN-AIR JMW2430DS00 f2-e1--replaced user interface and tested for correct operation of display.unit is heating ok.
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 i found the house to have an electrical problem. the breaker was shorting out and not stayinng on.. i advised cx to use an extentioncord to use the unit in the meantime they get an electrician to fix problem
Victor B.
DISHWASHER KITCHENAID KDTE254ESS2 touch panel doesn't resond all the time ordered and dispencer door broken spring; ordrng 1 W10902370 (panel-cntl) and 1 W10866124 (cntrl-elec) and 1 W10861000 (detergent dispenser)
Jaime G.
WASHER MAYTAG MVWX700XW1 found several error codes related to the main board and switfer gave customer the estimate
Jonathan H.
RANGE MAGIC CHEF CGS3760ADW unit needs switches for ignitor ordering parts setting up asap appt tuesday will return with parst all else testedfine; ordrng 3 WP7403P287-60 (switch)s and 1 WP74009532 (switch) and 1 WP74007095 (switch)
Ramon H.
REFRIGERATOR WHIRLPOOL WRT518SZFTM00 cx not happy with normal compressor noise called tech support sr # 7726696354
Jonathan H.
DISHWASHER KITCHENAID KDTM354DSS5 replaced parst bill for factory recall on racks with ss22916. replaced parts tested unit no further issues
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 polarity good 120 volts the temperatures customer had at 1 bar which they thought was less cold open up user guide and its opposite also the damper was not in rigtht completed the job set temps to right temp
Sarkis M.
FREEZER WHIRLPOOL WRT311FZDW01 cust going to retern to lexch
Oriale P.
DRYER MAYTAG MGD5630HC0 found burnt out main cntrl board causing no power no lights on. needs main cntrl replaced. part is not on marcone website & put in research by edwin to order.; schdld next appmnt for 12/31 TUE !
Edi C.
WASHER ROPER RTW4516FW2 replaced the tub to the washer job completed calibrated the machinernv9dnval2
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "dUE TO AIRLEAK AT FREEZER , I ADJUSTED FREEZER DOOR AND HEATED THE GASKET FOR PROPER FUCNTION."
Edi C.
DISHWASHER KITCHENAID KDTM354DSS4 Customer complaint broken tracks part not in yet will resh for 12/20 parts and labor under .s22916; schdld next appmnt for 12/20 FRI !
Robert S.
DRYER MAYTAG MGDC465HW0 Dryer door closes tightly . Lubed the door catch and explained to customer the door will become easier to close.
Jonathan H.
WASHER WHIRLPOOL GHW9400PT0 "8182247 - needs new tub but its discontinued customer has no choice but to replace unit the part discontinued customer wants to speak with whirlpool regarding a new unit i told her to reach out to them shes been loyal whirlpool customer for years she may be eligable for discounted rate for new unit, will add to report"
Chris Z.
DISHWASHER MAYTAG MDB4949SDZ0 unit need new wash motor; ordrng 1 WPW10591570 (pump&motor)
Ramon H.
OVEN WHIRLPOOL WFG525S0HV1 CX NEEDS DSI BOARD; ordrng 1 W11162730 (DSI BOARD) and 1 WP9758079 (IGN ITOR)
Ramon H.
WASHER MAYTAG MHW5630HC0 REPLACED BELLOW TESTED WORKING GOOD CALLED TP AUTHO # MNUDKNUNL2
Chris Z.
REFRIGERATOR MAYTAG WRT518SZFM00 icebuildup in fz causing cooling loss. need to replace defrost sensor and fan just in case; ordrng 1 WP2315539 (motor-evap) and 1 W10913629 (harns-wire) and 1 WPW10384183 (thermistor)
Francisco J.
OVEN WHIRLPOOL WOS51EC0AS01 reset the breaker also reset the board its working now still talked to techline regarding this problem in case it happens again they want us to replace the mrc2 board in addition i called partnerteam and they arent willing to cover the customer for any parts says there is nothing within limited warranty f1e0 reference#772668523spoke to techline about the problem
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 add foam to left refer door and tested for correct operation of water/ice dispenser.
Ramon H.
DISHWASHER KITCHENAID KDTM404ESS3 cx had bent hinge on right side bent it back and placed in correct slot tested several times working good
Oriale P.
WASHER MAYTAG MVWB765FC3 replaced noisey gearcase & rotor ran test in diadgnostics working ok. auth#MNURM00NL2
Larry G.
REFRIGERATOR MAYTAG M1TXEGMYQ01 "needs refer compartment gasket replaced.; ordrng 1 2159061 (gasket,door ff (wht))"
Robert S.
DRYER MAYTAG MGDC215EW2 dryer timer is not moving ordering the timer.; schdld next appmnt for 12/18 WED !
Francisco J.
WASHER WHIRLPOOL WTW4955HW1 the washer is working now i calibrated the machine explained to customer how it works they have to only use high efficiency soap and the proper way of using a machine
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 cx needs compressor and evap; ordrng 1 WPW10317013 (evap) and 1 W10507884 (compressor)
Jaime G.
MICROWAVE IKEA IBMS1455WS0 "installed button, button holdres. unit worked ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 need to re-order door/badge; ordrng 1 W11301144 (dor-fip) and 1 W11223753 (nameplate)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cx had frozen line tested working good
Larry G.
REFRIGERATOR WHIRLPOOL WRT138FZDW01 replaced rc thermistor and board.