Local Reviews
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Ramon H.
DISHWASHER MAYTAG MDB8959SBW3 q1 no q2 no no sign due to covid 19 cx had leak from air gap advised cx to call plumber
Robert S.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Q1 no Q2 no.No signiature due to covid-19. Found evaporator fan motor not running. Replaced the evaporator fan motor and removed all ice.; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
DISHWASHER KITCHENAID KDTE334GPS0 Q1: noQ2: no no signature due to covid-19i relaced the UI and tested and unit was working corretly
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no-no sign-covid-19-door not closing on left side. tighten loose screw on rail and tested for correct opening/closing.
Larry G.
REFRIGERATOR KITCHENAID KSSC48QVS10 q1no q2no---no sign covid-19--defective ice maker. .by pass emitter and ice maker making noise but not turning.old ice was stuck in ice container causing motor to jam.; ordrng 1 W11126009 (icemaker)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 q1 no q2 no no sing c19 need compressor and evap------auth#wqfq3qfnl2; ordrng 1 W11209866 (compressor) and 1 W11407409 (evap)
Pablo V.
WASHER WHIRLPOOL WTW5600XW0 unit need a new latch and strike Q!no Q2no covid 19; ordrng 1 W10404050 (latch) and 1 WPW10240513 (stike)
Chris Z.
RANGE KITCHENAID KGRS807SSS01 Q1: noQ2: no no signature due to covid-19i found a bad sark modual casuing the sark to g to the oven instead of the cookto
Ramon H.
REFRIGERATOR KITCHENAID KRFC704FPS03 CX NEEDS DOOR; ordrng 1 W10849509 (dor-fip)
Jorge A.
MICROWAVE OTR KITCHENAID KMHS120ESS0 "q1-no,q2-no, no sign due to covid, i installed filter board for better function all tested out ok."
Pablo V.
WASHER AMANA NTW4516FW3 found loose pulley remove gearcase cover install pulley in place run test ok Q1no Q2no no singcovid 19
Chris Z.
DRYER WHIRLPOOL WGD5620HW1 Q1: noQ2: no no signature due to covid-19i need to relace the drum due to felt comming off ; ordrng 1 W10508188 (drum)
Edi C.
DRYER WHIRLPOOL WET4027EW1 "new authorization #WQGTHQGWPL2 run diagnose test found timer not moving replaced it for customer , found vent portable venting inside cabinets q1nq2n no signatuire caputre covid19wear ppe"
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "air doesn't go thru uverline that easy; ordrng 1 W10836706 (evap.) and 1 WPW10487115 (condensor) and 1 WPW10507886 (compresssor) and 1 nitrogeno, used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
Francisco J.
DRYER WHIRLPOOL WGD97HEXL1 replaced fuse and cleaned out drer inside there was alot of lint .; used 1 WP3392519 (FUSE) from stock
Oriale P.
OVEN WHIRLPOOL WOS51EC0HS01 "removed pices of foam in between oven door glass , unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signiature due to covid-19. Found dryer motor not running. Thermal fuses and push to start switc ok. Found 120volts at motor connection and with a little wiggle the motor would run. Tightened the neutral connection in the terminal block at the motor.
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "ice maker striper broke off-repalced ice maker it got water, q1 no q2no i didn't get signature cause covid-19"
Robert S.
RANGE KITCHENAID KSGG700ESS1 Q1 no Q2 no.No signiature due to covid-19. Checked the range found front burner caps were on the wrong burners. Swapped the caps and burner ignition is now normal.
Larry G.
STOVE WHIRLPOOL WFG320M0BS3 q1no-q2no-no sign-covid-19---replaced defective glass and handle.. tested for corrrect door opening/closing.
Larry G.
FREEZER WHIRLPOOL WRF757SDHZ00 q1no-q2no--no sign covid-19 -----e5 error code.. ice maker does cycle and fill. needs ice maker replaced.; ordrng 1 W11294907 (icemaker)
Robert S.
REFRIGERATOR KITCHENAID KRFC302ESS02 Q1 no Q2 no. No signiature due to covid-19. Repaired the leak at the condenser inlet joint. Evacuated and recharged the system. the electronic parts ordered are incorrect. No display.; ordrng 1 W10632601 (overlay) and 1 W11416469 (housing) and 1 WPW10746274 (cntrl-elec display) and 1 WPW10317076 (cntrl-elec) and 1 W10516604 (rail)
Francis C.
REFRIGERATOR MAYTAG MRT118FFFZ05 "Complaint not cooling , found not freon on the system , leak on the evaporator and compressor lock , replaced , now its ok tested fine , Q1N Q2 N , not signature for COVID-19."
Pablo V.
DRYER MAYTAG MEDC465HW0 found a ballof lint on blower told customer to clean vent for better drying request completed Q1no Q2no request completed
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19art came in broken so i need to rs for toorrow; schdld next appmnt for 5/29 FRI !
Oriale P.
WASHER MAYTAG MVWC565FW1 "was unable to remove bolt holding agitator in place , need to cut agitator out & replaced to repair unit. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10752187 (screw) and 1 W11161960 (agitator)"
Francisco J.
DISHWASHER WHIRLPOOL KDTE254ESS2 12ohms resistance motor there is no 120 volts coming into the wash motor ordering board and drain pump is not working; ordrng 1 WPW10531320 (drain pump) and 1 W10866124 (cntrl)
Victor B.
DISHWASHER WHIRLPOOL KDTM354EBS2 "found a rubber band around the drian pump blade hoding the blade from moving removed test good. q1 no q2 no, i didn't get signature cause covid-19"
Jonathan H.
MICROWAVE JENN-AIR JMW2427DS02 "q1q2 no, no sig due to protocol cv19replaced parst called whirlpool waited 20 min then they transfered me to jennair waited 38 minsuse autho - Jqfv700nL2replaced parst tested unit no furtehr issues cust also wanted us to document the doors are slightly off since initial install, i explained teh gasket is there in oven that pushes out the oven door. took pic and documented."
Chris Z.
OVEN JENN-AIR JMW2427DS01 Q1: noQ2: no no signature due to covid-19i relaced the arts relating to the mw inverter error and i tested it after reair and all is working correctly and mw is able to heat food
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no, q2-no, no sign due to covid 19, need tpo order cover evap. due to bend cover.; ordrng 1 WPW10388269 (cover-evap)"
Victor B.
DRYER WHIRLPOOL MGD5500FW1 "gas leaking i picked up from office, q1 no q2 no,; used 1 280119 (gas valve) from stock"
Francis C.
REFRIGERATOR MAYTAG MRT118FFFZ05 "Unit need a compressor its just lock after i replaced all the parts , returning back with the new compressor .; schdld next appmnt for 5/29 FRI !"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 found bad icemaker rplace newpart run testok request completed Q1no Q2no no sing covid 19
Rose K.
WASHER MAYTAG MVWC565FW1 replaced motor
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "found broken wire to ice maker, replaced part tested in harvest & fill now working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
LAUNDRY CENTER MAYTAG MVWX655DW1 "unit cover for morore was making noise i rmeoved and foudn screw loose reinstalled and tested, unit can now run in agitation without getting jammed all else tested fine"
Jonathan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 replaced racks and etsted unit no further issues all tested ok
Pablo V.
WASHER WHIRLPOOL WTW5000DW0 WQBS200XL1 replace belt motor gear case basket etcQ1no Q2no rno sing covid19
Edi C.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer complaint not drying : replaced detergent dispencer requested previous diagnose per customer run diagnose test all components ok to manufactory specifics.
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced UI, and main board test good.q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
LAUNDRY CENTER MAYTAG MVWB765FW3 Q1: noQ2: no no signature due to covid-19i found water valve to not let in hot water so i relaced and now unit is working.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 ordered wrong part it needs cover reordering parts; ordrng 1 WP67001668 (filter assm cover)
Chris Z.
REFRIGERATOR KITCHENAID KRFF302ESS01 Q1: noQ2: no no signature due to covid-19filter head and or the valve is casuing the disensing issue ; ordrng 1 WPW10420083 (valve) and 1 W11346623 (HEAD-FILTR) and 1 WP67001668 (PLATE- FIL)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sign due to covid 19 cx had a stuck damper reset and tested
Pablo V.
OVEN WHIRLPOOL WFG525S0HS1 found bad hinge replace new part run test ok request completed Q1no Q2no no sing covid 19
Chris Z.
DISHWASHER WHIRLPOOL KDTM354DSS Q1: noQ2: no no signature due to covid-19i relaced all due to the intermittant issue their having with the drain not draining all the water out and i tested it and no error codes were resent
Ramon H.
LAUNDRY CENTER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign duet o covid 19 replaced gear case and recalibrated tested working good CALEED TP FOR AUTHO # IS MQG3OQGNL2
Francisco J.
REFRIGERATOR JENN-AIR JFC2290VEM4 this is a recall customer says the same issueis happening ordering the board she is paying for.she will pay for it when we come back; ordrng 1 WPW10120827 (cntrl)
Victor B.
RANGE WHIRLPOOL WFG525S0HS0 basd hinge-ordered; ordrng 1 WPW10299224 (HINGE-DOOR) and 1 WPW10299227 (HINGE-DOOR)
Francisco J.
WASHER WHIRLPOOL WFW8620HW1 put the machine in diagnostics and there are no error codesthe machine isnt leaking water i did notice that and asked they are using powder and arent taking the lid for powderm called techlinen reference # 77279927083 q1.noq2.nono signature due to covid19
Francisco J.
WASHER MAYTAG MVWC416FW0 ordering parts for the repair.; ordrng 1 W10846191 (washplate) and 1 W10836692 (agitator) and 1 W10772621 (screw) and 1 W10528947 (huboror)
Pablo V.
DRYER WHIRLPOOL WGD5620HW1 found open thermal cut off replacenewpart run test heat ok request completed instruc customer to clean vent Q1no Q2no no sing covid 19 auth # wqh4dqhnl2; used 1 WP8573713 (cut off) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRT511SZDM found frost on the freezer unit need a new thermosta bimetal etc; ordrng 1 WPW10352689 (control) and 1 WPW10392132 (bimetal) and 1 WP2163777 (fan) and 1 W10866230 (thermostat)
Edi C.
REFRIGERATOR JENN-AIR JUB24FLERS00 customer complaint noisy: found bad motor evap replaced parts for customer all components ok to manufactory specifics.q1nq2n no siganture covid19
Ramon H.
WASHER MAYTAG MVWB835DW4 q1 no q2 no no sign due to covid 19 cx has physical damage to glass lid causing not to lock consisently cx has washer out side with no cover voids warranty
Oriale P.
WASHER MAYTAG MVWB835DW3 "cust was concerned that when unit is pluged into wall outlet a small spark comes, explained to cust this is the discharge from the capacitor & resitors on main cntl & normal. ran thru test in diagnostic working ok MQERC00WPL1 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 replaced evap and compressor
Victor B.
DISHWASHER WHIRLPOOL WDF520PADM7 vent leaking ordered q1 no q2 no; ordrng 1 WPW10329609 (vent)
Oriale P.
DISHWASHER WHIRLPOOL MDB8989SHZ "found loose connection on main cntrl inside door causing unit to not start, reinstalled contector, ran test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
OVEN - ELEC KITCHENAID KEBS177SWH04 Customer complaint not heat: run diagnose test not heat needing oven dolley to pull it out ordering control just in case q1nq2 no siganture capture covid19 per policy; ordrng 1 WPW10119143 (cntrl-elec) and 1 WP8304452 (thermosta) and 1 1ovendolley (1ovendolley)
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 q1no-q2no-no sign covid-19--checked seals and refit ice container gasket. set fc to 5f and rc to 40. advised on air flow and to let air flow freely from air vent.
Robert S.
REFRIGERATOR AMANA ART318FFDW03 Q1 no Q2 no.No signiature due to covid-19. Food freezing in the center far rear. adised customer to keep food on the shelves only.
Ramon H.
REFRIGERATOR KITCHENAID KBFC42FTS08 q1 no q2 no no sign due to covid 19 cx mullion heater was off put back on correctly tested working good
Jonathan H.
DISHWASHER KITCHENAID KDTE254ESS2 replaced parst tested unit no furtehr issues all tested fine dispncer working like normal now
Jonathan H.
OVEN KITCHENAID KEBS209BSS00 unit dead ordering new parst setting up next week appt; ordrng 1 WPW10260254 (blower) and 1 WPW10317345 and 2 WPW10545291 (fuse)s and 1 dolly
Rose K.
REFRIGERATOR KITCHENAID KFIS29PBMS00 replaced compressor ordered new dispensor; ordrng 1 WPW10364560 (solenoid) and 1 W11130210 (door-ice) and 1 sstech
Pablo V.
REFRIGERATOR KITCHENAID KBRC36FTS06 replace icemaker clear all ice run test ok request completed Q1no Q2no no singcovid 19
Chris Z.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19i found unit to have a bad latch needs to be relaced; ordrng 1 W11176112 (LATCH)
Victor B.
WASHER MAYTAG MVWB725BW0 "found the motor screw loose tightened now washer is workimng normal, put a copy of the letter from maytag with model/serie that approve to be the good one,."
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1 no Q2 no.No signiature due to covid-19. Leak in the sealed system added temp valve low side 20 inch vacuum. Added charge to system.-; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator) and 1 W10874835 (valve) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Pablo V.
DISHWASHER WHIRLPOOL WDT970SAHZ0 dish washer need a new consoleand control Q1no Q2no no sing covid19; ordrng 1 w11305296 (control) and 1 w11192369 (console)
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1no-q2no-no sign-covid-19-replaced defective evap fan motor and tested for correct cooling. picked part up from marcone.; pckd up 1 WP2315549 (evap fan motor)
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1 no q2 no no sign due to covid 19 cx had gap on left side of freezer door formed gap and tested
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "q1-no,q2-no, np sign due to covid 19, i installed new sensor for correction in temp. fresh food side"
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "q1-no,q2-no, no sign due to covid 19, i adjusted the freezer door and put some perma gum at diffuser for no leaks."
Chris Z.
DISHWASHER WHIRLPOOL WDT730PAHW0 Q1: noQ2: no no signature due to covid-19needs new ui due to it eeling off; ordrng 1 W11116422
Chris Z.
LAUNDRY CENTER MAYTAG MVWC565FW1 Q1: noQ2: no no signature due to covid-19i relaced the hub due to the teeth being stried out. new hub installled and tested and all works correctly
Edi C.
WASHER AMANA NTW4516FW3 Customer complaint leaking : run diagnose test found clog drain washer tested ok to manufactory specifics. q1n2n
Robert S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Q1 no Q2 no.No signiature due to covid-19.Freezing in the refrigerator section.; ordrng 1 W11317276 (diffuser) and 1 W11214887 (user interface) and 1 W11212392 (cntrl-elec)
Robert S.
WASHER MAYTAG MVW6230HW0 Q1 no Q2 no.No signiature due to covid-19. Cheked the washer found error code f0-e2 and f7-e7. oversuds condition. Ran manual test all passed ran auto diagnosyics all passed.
Robert S.
WASHER WHIRLPOOL WFW7590FW0 Q1 no Q2 no.No signiature due to covid-19. Error code f3-e1. Cleared the codes and performed diagnostics and f3-e1 code showed again. Replaced the pressure switch and tested again. Washer passed diagnosyics with no error codes.; used 1 WPW10448876 (SWITHC - WL) from stock
Pablo V.
COOKTOP WHIRLPOOL KCED600GBL01 found cook top not glue all the way Q1no Q2no no sing covid 19; ordrng 1 W11051484 (cooktop) and 1 2man (2man)
Victor B.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 "replaced compressor ,and evap.,extra labor# wcev4cexl2."
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 q1no-q2no---connector that connects to regulator hard to remove and tube is twisting when lossening connector. need to order tube assembly.; ordrng 1 W10619922 (tubing-gas) and 1 W11220387 (burnr-oven)
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "it was set on #1, i reset it to #3 and explained to female ,q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 unit needs more ashers on door to rais it more Q1: noQ2: no no signature due to covid-19; ordrng 4 WP487576 (WASHER)s
Robert S.
REFRIGERATOR WHIRLPOOL GX5FHDXVB08 Q1 no Q2 no. No signiature due to covid-19. Replaced the drian pan and drain tube. The drain tube is an scode per servive pointer.
Chris Z.
REFRIGERATOR BI KITCHENAID KSSC42QKS01 Q1: noQ2: no no signature due to covid-19i relaced the main cntrl and changed the fan that the cx supplied and so now unit is running and cooling.
Victor B.
DRYER MAYTAG MGDC465HW0 "leaking by nipple/adapter that connectes to gas valveand hose by wall section i informed to female that we work only in the unit not on the hose that connect to gas valve., i informed to partner team also."
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, i installed board anmd bymetal for defrost correction all tested out ok"
Chris Z.
DISHWASHER KITCHENAID KDFE104HWH0 Q1: noQ2: no no signature due to covid-19uni needs new sum and mabe a new board; ordrng 1 W11085683 (sump) and 1 W11305303 (CNTRL-ELEC)
Jorge A.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "q1-no, q2- no, no sogn due to covid 19, it is sealed system compressor and fresh food side evaporator same complaint from before just corroborated."
Pablo V.
REFRIGERATOR KITCHENAID KBSN608ESS01 found bad light replace light test ok request completed Q1no Q2 no no sing covid 19; used 2 w10908166 (module) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 q1 no q2 no no sing c19 installed cntrl- elec unit ckd working ok
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1 no q2 no no sing c19 repair door latch ckd door closing ok
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "changed user display board still does not turn on, called tech line has 12 v dc going to display say may me damage to data cable causing issue, waas told to replaced upper harnesssr#7727910418; ordrng 1 W11133142 (harns-wire) and 1 W11314680 (harns-wire)"
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS02 "replaced noisy dumper customer happy, q1 no q2 no i didn't received signature cause covid-19"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Q1: noQ2: no no signature due to covid-19cx had eggs really close to the venting and so i advised to move the eggs to another location to hel revent that from haening
Victor B.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "right now is cooling fine, per male fridge has stop twice and everything gets defrosted, ordered thremostat and defrost timer, q1 no q2 no; ordrng 1 W10839843 (THERMOSTAT) and 1 4388931 (TIMER-DEF)"
Francis C.
WASHER WHIRLPOOL WTW8500DC5 "Found bad main control electronic , i replaced now its working ok i test unit and recalibrated .Q1 n, Q2 n , not signature for COVID-19 , not charging to the customer for satisfaction warranty ."
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 found unit not dispensing water need a new housing etc Q1no Q2no nosingcovid19; ordrng 1 w11269264 (tubing) and 1 W11162041 (housing) and 1 W11162036 (tubing) and 1 W11162040 (tubing) and 1 WPW10179146 (valve)
Ramon H.
REFRIGERATOR KITCHENAID KSSC48FKS00 q1 no q2 no no sign due to covid 19 cx has clogged drain advised cx to defrost
Edi C.
DRYER WHIRLPOOL MGDC465HW0 Customer complaint not heat: run diagnose test found clog vent clenaed re run test all components ok to manufactory specifics. q1nq2n no siganture captur per policy covid19
Larry G.
DRYER WHIRLPOOL MGDE300VF1 q1no-q2no--no sign covid-19---replaced noisy idler pulley with rollers and belt..tested for correct operation.; used 1 4392067 (REPAI KIT) from stock
Robert S.
WASHER MAYTAG MVWB835DW0 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found error code f0-e3 overload condition. Removed the rotor and found slider assembly not secured in place. secured the slider assembly and tested operation.
Ramon H.
REFRIGERATOR KITCHENAID KRFC300ESS03 q1 no q2 no no sign due to covid 19 cx needs new water filter valve working correctly
Chris Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Q1: noQ2: no no signature due to covid-19i needed to clean out the drain to revent ice buildu again.
Jorge A.
DRYER WHIRLPOOL WGD4815EW2 "q1-n0,q2-no, no sign due to covid, i installed new repair kit wheels for better performance.; used 1 4392065 (REPAI KIT) from stock"
Oriale P.
WASHER WHIRLPOOL WTW8800YC0 "replaced bad noisey bearings also causing ul error & notspinning clothes dry, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
WASHER MAYTAG MHW6630HC0 i found the spin speed to be turned off on cycle and the unit wasnt saving the modifications so it would go back to no sin selected after evey tuime u turn unit off
Chris Z.
DRYER MAYTAG MGD6630HC0 i checked the thermistor and it was in tollorance so i didnt relace but i advised if unit kees giving issues call back and we will relace it due to the error code
Oriale P.
WASHER MAYTAG MVWC565FW0 "replaced broken cam splutch assy, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10721967 (CAM) from stock"
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Costco purchase took pics of receive : found frost behind frezeer fan not working ordering part for cusotmer q1nq2n; ordrng 1 WPW10464673 (motor-evap) and 1 WPW10383615 (thermsistor) and 1 W11035836 (control)
Pablo V.
WASHER MAYTAG MHWZ400TQ02 unit need a new gasket Q1no Q2no no sing covid 19; ordrng 1 wpw10111435 (bellow1/1/)
Ramon H.
WASHER MAYTAG MVWB766FW1 q1 q2 no sign due to covid 19 replaced water valve tested working good
Ramon H.
WASHER MAYTAG MVWB835DW4 replaced water valve and recalibrated tested working good q1 no q2 no no sign due to covid 19; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
REFRIGERATOR KITCHENAID KSSC36QTS02 "found display not working short inside door, broken wire. part discontinued unable to replace door to repair unit."
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "run testnoproblem found instruc customer about normal sound Q1no Q2no no sing covid19; (created new UIS, deleted prior attachment to UisID 33967)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Q1: noQ2: no no signature due to covid-19i rellaced the torn gaskets for new ones and also i added a new switch in FF side due to lights not turnig on
Ramon H.
COOKTOP-GAS JENN-AIR JGC7636BS00 q1 no q2 no no sign due to covid 19 cx had clogg in right back burner cleared and tested working good
Robert S.
REFRIGERATOR AMANA ASI2575FRS00 Q1 no Q@ no.No signiature due to covid-19. ice container jammed and not working will ship part direct.; ordrng 1 WPW10558423ds (ice-contnr)
Oriale P.
OVEN WHIRLPOOL W02C54EC0AS04 turn table is turning when door is closed also issue with oven not working properly needs parts repalced need fc to assist; ordrng 1 W11033422 (interlock) and 1 W11035599 (cntrl-elec) and 1 W10864182 (panl-cntrl)
Ramon H.
REFRIGERATOR WHIRLPOOL KRFC704FPS01 q1 no q2 no no sign due to covid 19 cx possibly leaving door open turned on mullion heater to help with condensation
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced dead user display board, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Customer complaint frezing deli: ordering part for customer q1nq2n; ordrng 1 W10790812 (icemaker) and 1 W10775715 (diffuser) and 1 WP2188820 (thermistor)
Sarkis M.
WALL OVEN WHIRLPOOL WMH31017HS3 q1 no q2 no no sing c19 auth #wqf1100nl2 installed 20 amp fuse unstall and reinstalled; used 1 W10138793 (FUSE) from stock
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 q1 no q2 no no sing c19 repair L door hing ckd door closing ok
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1 no q2 no no sing c19 wier from heater was off reconect ckd working ok
Sarkis M.
RANGE WHIRLPOOL WEG515S0FS2 q1 no q2 no no sing c19 remove oven door repair right side hinge ckd closing ok
Francis C.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Training completed , this unit is a 600a we dont have the freon yet to work in this unit ."
Robert S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1no Q2 no.No signiature due to covid-19. Refrigerator not running but line voltage is present at control. Disconnected and reconnected control board and rrefrigerator began to run.; ordrng 1 WPW10384183 (thermistor) and 1 W10838965 (thermistor) and 1 W11353813 (cntrl box)
Larry G.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 q1no-q2no-no sign covid-19--file case #7727916354...found freon leak.. 600a unit. not repairable
Jorge A.
REFRIGERATOR WHIRLPOOL WRB322DMBB01 "q1-no,q2-no, due to noisy in back of unit, i made some adjustment in the tubing toching togueter."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 remove frezeer door add washer on door hing ckd working ok q1 no q2 no no sing c 19
Larry G.
FREEZER WHIRLPOOL WRR56X18FW02 q1no-q2no----not defrosting. needs thermistor and board replaced.; ordrng 1 WPW10384183 (thermistor) and 1 W11253231 (contrl-box)
Oriale P.
DRYER WHIRLPOOL GGW9868KL2 "replaced bad gas coils & removed lint from blower wheel housing, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 279834 (COIL-VALVE) from stock"
Edi C.
WASHER WHIRLPOOL WFW9151YW00 Customer complaint leaking : found bad door seal ordering part for customer q1nq2n no signature capute per policy covid19; ordrng 1 WPW10381562 (bellow)
Sarkis M.
OVEN KITCHENAID KOCE507ESS09 q1 no q2 no no sing c 19 need door switch; ordrng 1 W11033422 (interlock)
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "defrosted ice above the evap., i put ceilicon all around the frames and evap. motor not running replaced test good, q1 no q2 no i didn't get signature cause covid-19; used 1 WP2315539 (EVAP FAN) from stock"
Edi C.
WASHER WHIRLPOOL WFW5620HW0 Customer complaint shaking every load requesting replacement : run diagnose test with tech support pointer W11445524 unit call tech support for advise reference 772796047 customer said third timer same issue advice not qualify for replacemet only to instruct customer for proper loading .q1nq2n
Sarkis M.
DRYER MAYTAG MGD3500FW0 q1 no q2 no no sing c19 unit has full of lint cant be repair without cleaning fire hazard customer and asurion refus to pay
Ramon H.
REFRIGERATOR WHIRLPOOL ARB9059CS q1 no q2 no no sign due tocovid 19 cx needs fan and bi metal cx does not wish to proceede at this time
Ramon H.
DOUBLE OVEN KITCHENAID KOCE500ESS09 q1 no q2 no no sign due to covid 19 cx had screw that needed to be tighten on right side of iven tighten down and tested working good
Francis C.
COOKTOP WHIRLPOOL KECC568RPB03 Training complted
Oriale P.
WASHER MAYTAG MHW5630HW0 "replaced bad door gasket with holes causing water leak, ran test with water working ok. found low flow error when testing cleared pressure hose & reinstalled connector to pressure switch, ran to times now ok. cust called for repair before warranty expired. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "removed ice build up in freezer section causing no cooling to bottom, cleared pee trap, working & cooling ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
DRYER WHIRLPOOL WGD5620HW1 "f3 e2 - error code ,replaced sensor assembly test good q1 no q2 no ,i didn't get signature cause covid-19"
Ramon H.
WASHER AMANA NTW4516FW3 q1 no q2 no no sign due to covid 19 replaced starter and tested working good; used 1 W11158831 (CAPACITOR) from stock
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 Q1 no Q2 no .No signiature due to covid-19. Replqaced the air duct assembly.
Larry G.
REFRIGERATOR WHIRLPOOL WRT138FZDW01 q1no-q2no-no sign covid-19----refer section at 34f and fc at 13f..set fc to max it was set at min.and advised to set rc to #2 its at normal right now.ice cream in freezer is rock solid.unit is cooling ok
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sign due to covid 19 cx had water leak and uneven doors THIS IS NOT A CALL BACK
Oriale P.
WASHER WHIRLPOOL WFW8300SW03 "replaced bad drain pump causing error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER MAYTAG MVWB835DW4 Q1 no Q2 no. No signiature due to covid-19. lf error code hot water valve is not opening.Replaced the inlet valve and tested.; used 1 W11165546 (WATER VALVE) from stock
Chris Z.
OVEN WHIRLPOOL WOD93EC7AS04 Q1: noQ2: no no signature due to covid-19i didnt find any cut wires so i went and changed both boards and tested unit after and couldnt relicate the issue so its ifixed.
Ramon H.
DRYER-GAS AMANA NGD4655EW2 cx door hinge was loose tighten down fixed problem q1 no q2 no no sign due to covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 auth wqcub00xl2 q1 no q2 no no sing c19 installed compressor and evap ckd working ok
Victor B.
DISHWASHER KITCHENAID KDTM354DSS5 "replaced dispencer that was coming apart, test good q1 no q2 no i didn't get signature cause covid-19"
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, helper done/"
Oriale P.
REFRIGERATOR WHIRLPOOL AFD2535DEB "found frost on back wall, cust was concerned that it may be a problem. vents & cleared & fan is turning temp are good for both top & bottom, advised cust to avoid leaving door open for to long, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jorge A.
REFRIGERATOR MAYTAG MFI2570FEZ06 "q1-no,q2-no, no signdue to covid 19, i made adjustment in freezer dor and gasket for no sweating inside all tested out ok, adviced customer all is normal."
Pablo V.
REFRIGERATOR KITCHENAID KSCS25FVSS02 unit need a new evap and compresor customer is going topurchase a new refrigerator Q1no Q2no no singcovid 19 request completed
Edi C.
REFRIGERATOR KITCHENAID KBFN506EPA01 customer complaint lights flickering : replaced extensions still the same light flikering ordering control board for customer q1nq2; ordrng 1 WPW10624574 (control) and 1 WPW10739408 (cntrl-elec)
Robert S.
WASHER MAYTAG MVWB980BW Q1 mo Q2 no No signiature due to covid-19. Drive shaft rusted not allowing basket to drop down to spin. Estimate 873.24 declined at this time.
Ramon H.
BELLA KITCHENAID n/a cx want another tech; saved tckt
Jorge A.
WASHER MAYTAG MVW6230HW0 "q1-no,q2-no, no sign due to covid 19, i made adjustment in the front feet and re connected the plastic cover unde neat of washer all tested out ok"
Francisco J.
DISHWASHER WHIRLPOOL WDT780SAEM2 autho# i replaced the pump and motor assembly q1.noq2.nono signature due to covid19
Victor B.
REFRIGERATOR KITCHENAID KSSC42QMS01 compressor not pumping -replaced test good.
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHW02 found ligh bulb disconect install back in place run testok requestcompletedQ1no Q2no no sing covid19
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 Q1: noQ2: no no signature due to covid-19i was unable to relicate noise cx was exeriencing even after i went though diagnostic fuction tests. i all looks normal and working correctly.
Victor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "air gap was clogg removed test good, q1 no q2 no , i didn't get signature cause covid-19"
Oriale P.
DRYER WHIRLPOOL WGD5000DW3 "replaced bad gas coils causing no heat, used new spare part from magic box, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 mbWPW10328463 (gas coils) from stock"
Pablo V.
WASHER WHIRLPOOL CAE2745FQ0 replace bad control run test ok request completed Q1no Q2no Q3no
Francis C.
MICROWAVE KITCHENAID KEMS308SSS05 Training complted
Chris Z.
LAUNDRY CENTER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19i found an issue with the cntrl not resosning to any diagnostic cycle commands so i relaced and now unit is workiing correctly
Larry G.
DRYER WHIRLPOOL WGD6620HC0 q1noq2no--covid-19--unit is working ok. was making a beeping noise when plugged in and unplugged. will call back if unit acts up.
Jorge A.
REFRIGERATOR WHIRLPOOL ST18PKXHW00 "q1-no,q2-no, nosign due to covid 19 , i made defrost in air return due to not cooling in fresh food side all tetsed pout ok."
Sarkis M.
MICROWAVE KITCHENAID KMBS104ESS02 q1 no q2 no installed mag ckd working ok
Ramon H.
DISHWASHER KITCHENAID KUDS35FXSS8 q1 no q2 no no sign due to covid 19 could not recreate leak advised cx that i can mot find leak
Oriale P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 helper & training with tech JV
Pablo V.
REFRIGERATOR KITCHENAID KBRC36FTS06 found icemaker not working and drain is clogged; ordrng 1 WPW10277450 (icemaker)
Chris Z.
REFRIGERATOR WHIRLPOOL GI6FARXXB06 Q1: noQ2: no no signature due to covid-19i relaced the icemaker and now unit is working correctly so i tested and now unit is working
Pablo V.
WASHER MAYTAG WFW560CHW0 replace bad dispener panel and water valve test ok request completed Q1no Q2no no sing covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 q1 no q2 no no sing c19 def drain was plugged cleaned ckd ok
Ramon H.
REFRIGERATOR KITCHENAID KRSC503ESS00 q1 no q2 no no sign due to covid 19 replaced door tested working good
Chris Z.
DISHWASHER JENN-AIR JDB8700AWP3 Q1: noQ2: no no signature due to covid-19i relaced the fan and now unit is comlete
Chris Z.
WASHER MAYTAG MVWX655DW1 Q1: noQ2: no no signature due to covid-19im going to need to relace the gearcase; schdld next appmnt for 5/28 THU !
Larry G.
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "q1no-q2no--no sign-covid-19---replaced upper refer light and freezer light. all lights are working ok now.; used 1 WPW10515058 (LIGHT), and 1 WPW10515057 (LIGHT) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL KBRA20ELSS00 unit need a new icemaker customer is going to search for a new unit or call back for the repair
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 arrived at the call at 7:10 wanted to take care of our customers she leavs for work at 8ish i replaced the cfm and the blade the fridge isnt making no more noises anymore.q.1noq2.nono signature due to covid19 reduced price on the parts per M.T FRANCIS gave authorization to do so.
Robert S.
WASHER MAYTAG MVWC565FW1 Q1 no Q2 no.No signiature due to covid-19. Removed the agitator to remove sheet stuck underneath.
Oriale P.
OVEN WHIRLPOOL WFE505W0HS1 "found broken wire to supply terminal block causing no heat. made proper wire repair unit tested & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "cust say unit making noise sometime when she opens door, explained to cust the noise is the damper open closing to adjust the temp, checked both top & section, cooling & working normal. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
OVEN KITCHENAID KSGB900ESS3 q1no-q2no--no sign-covid-19---tested heat to 500f unit is working ok.--sr# 7727898605
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ q1 no q2 no no sign due to covid 19 cx had water leak in ice maker found ice maker was loose causing water spilinge tighten and taested working good THIS IS NOT A CALL BACK
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 q1no q2 no no sign due to covid 19 align cx door working normal
Jorge A.
MICROWAVE OTR KITCHENAID KMHS120ESS0 "q1-no,q2-no, no sign due to covid 19, need to order part for this UNIT NO POWER need helper RO , DV.; ordrng 1 W10269460 (switch) and 1 W10562613 (cam-plate) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WPW10531156 (filter) and 1 2MAN (2 MANM ,RO,DV)"
Robert S.
WASHER MAYTAG MVWB835DW0 Q1 no Q2 bo.No signiature due to covid-19. error code f6-e2.; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)
Edi C.
DISHWASHER WHIRLPOOL KDFE104HWH pre id ordering part for customer shows out of stock q1nq2n; ordrng 1 W11085683 (pump&motor) and 1 W10876537 (drain pump)
Oriale P.
RANGE WHIRLPOOL WFG515S0JS "found scratch on panel cntl head, needs panel replaced; ordrng 1 W11230946 (panl-cntrl)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 replaced the diffuser and the board request completed .q1noq2.no no signature due to covid19
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM replaced the water inlet valve no more leaking water q1.noq2.nono signature due to covid19
Ramon H.
RANGE WHIRLPOOL WEG745H0FS0 q1 no q2 no no sign due to covid 19 cx had caps on backwards put on correctly tested working good
Oriale P.
DRYER MAYTAG MGDB835DW3 "replaced bad idler pulley & drum rollers, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 4392067 (REPAI KIT) from stock"
Oriale P.
WASHER MAYTAG MVWB835DW1 "made adjustment to drain hose slamming on wall when draing causing thumping noise, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Q1 no Q2 no.No signiature due to covid-19. helper complete.
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 q1no-q2no--no sign covid-19-eplaced evaps and compressor. checked for correct cooling.
Francisco J.
RANGE MAYTAG MGR6600FZ1 the other hing needs to be replaced; ordrng 1 WPW10299224 (hinge-door) and 4 W10777162 (screws)s and 2 WPW10031790 (screws)s and 2 W10831019 (screws)s
Sarkis M.
FREEZER WHIRLPOOL WRF736SDAM11 q1 no q2 no no sing c19 on 05/21/20 installed evap fan ckd ok
Chris Z.
RANGE WHIRLPOOL KDRS483VSS03 Q1: noQ2: no no signature due to covid-19UI only turns on when griddle is turned on. when you turn off griddle the UI turns off with it.us artscoding arts as er mt; ordrng 1 W10495854 (TRANSFORMR) and 1 WPW10298120 (CNTRL-ELEC) and 1 W10852104 (CNTRL-ELEC bottom)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "q1-no,q2-no, no sign due to covid 19 , i installed neew sensor for defrost issue also defrost a lot of ice.; used 1 WPW10384183 (THERMISTOR) from stock"
Edi C.
REFRIGERATOR KITCHENAID KSSC48QVS06 Customer complaint not making ice: found emiter with steady light tempos ok ordering icemaker for customer q1nq2n no siganture capture per policy covid19; ordrng 1 W11126009 (icemaker)
Chris Z.
WASHER MAYTAG MVWC565FW2 "i need to relace the main cntrl due to the seed sensing issue i relaced the actuator but still same issue; ordrng 1 W11399433, used 1 W10597177 (ACTUATOR) from stock"
Edi C.
REFRIGERATOR KITCHENAID KRSC503ESS00 Customer complaint not making ice; call tech line refe#7727895970 advise replacing ice maker replaced part for customer no charge for labor autho#kqc9j00al1 re run test all components ok to manufactory specifics.
Edi C.
WASHER WHIRLPOOL WET4024HW0 Customer complaint noisy : replaced wash plate for customer also insform bad vent moinsture taking too long to dry run diagnose test all components ok to manufactory specifics.q1nq2n no siganture capture covid19 policy
Robert S.
REFRIGERATOR WHIRLPOOL KSSC48QMS01 Q1 no Q@ no. No signiature due to covid-19. checked the refrigerator found temperatures normal at this time. Customer stated unit will beep and temps in both section will rise but it is not running.; ordrng 1 W10818296 (cntrl-elec)
Chris Z.
FREEZER MAYTAG MFI2569VEM4 Q1: noQ2: no no signature due to covid-19unit has a defrost issue so i need to relace the defrost mbimetal; ordrng 1 W10850438 (MOTOR-EVAP)
Francisco J.
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 the drain hose was not in all the way ..additional problem wa the board put it in diagnosticsthe customer is paying fore the visit completed q1.noq2.no
Chris Z.
MICROWAVE WHIRLPOOL WMH32519HT we found a shorted wire on the main wireing soo we corrected it and tested and now unit should be shorting out Q1: noQ2: no no signature due to covid-19wqbqsqbnl2
Rose K.
WASHER WHIRLPOOL WTW7500GW2 replaced water inlet valve; used 1 W11165546 (WATER VALVE) from stock
Jorge A.
OVEN- DOUBLE KITCHENAID KDRS483VSS04 "q1-no,q2-no, no sign due to covid 19, i reset the board for proper function all tested ok"
Sarkis M.
REFRIGERATOR WHIRLPOOL KRSF505ESS00 q1no q2 no no sing c19 cleaned def drain ckd working ok
Oriale P.
MICROWAVE WHIRLPOOL WMH32519HT helper for tech CZ
Oriale P.
DRYER AMANA NGD4655EW2 "removed dryer sheet stuck on heat grill inlet, causing poor circulation & adjusted door catch for door to close properly for cust, unit test & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS586FIEE00 "q1q2 no, no sig covid 19 protocol ice maker roates but cubes stuck inside low water checked the valve changed from t/s tested unit no furthr issues; used 1 WPW10420083 (VALVE) from stock"
Chris Z.
WASHER MAYTAG MVWB865GW0 Q1: noQ2: no no signature due to covid-19i found a bad watervalve so i relaced it with a truckstck art ; used 1 W11165546 (WATER VALVE) from stock
Larry G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1no-q2no---no sign covid-19--replaced rc evap fan assembly and shelf.. reading pass on test 39 now
Victor B.
LAUNDRY CENTER MAYTAG WASHER "no sticker with mod/seriel, per asssurium a new sticker will be send to customer and customer to call back to asurium to make a new order,per assuriun to use (washerct2211111) so we can get pay, q1 no q2 no i didn't get signature cause covid-19"
Robert S.
WASHER WHIRLPOOL WTW4800XQ2 Q1 no. Q2 no. No signiature due to covid-19. Checked the washer found operation norma;.Customer is hearing the shift from agitation to the spin cycle.
Ramon H.
M/W HOOD KITCHENAID KMHS120ESS8 q1 no q2 no no sign due to covid 19 removed microwave checked fan and reinstalled replaced main control working good CALLED TP FOR AUHTO # IS KQCDC00WPL2
Rose K.
REFRIGERATOR KITCHENAID KRSC503ESS01 removed large peice of foam from RF drain
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 the fridge frosted over defrost problem with the drain being clogged up.advised cx completed the call q1.noq2.nono signature due to covid19
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS01 "q1-no, q2-no, no sign due to covid 19, adjuted the water filter housing for proper filter installsation all tested out ok"
Francisco J.
WASHER MAYTAG MVWB835DW5 no error codes i ran the washer 4x diagnostics and filled up and drained properly there are no leaks at this moment .completed call.q1.noq1.nono signature due to covid19
Larry G.
DISHWASHER MAYTAG MDB7749SBM1 q1no-q2no--ui not responding correctly.
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 q1 no q2 no no sign due to covid 19 cx had communacation error code loose co nnection to main control reconnected and recalibrated tested working good
Jonathan H.
DISHWASHER WHIRLPOOL KDTM604KPS0 the spring for door dispncer was not allowing door to stay closed opened dispncer and fixed door spring for door chute fixed spring and door opens and closes normally
Chris Z.
OVEN WHIRLPOOL WOD93EC7AS04 Q1: noQ2: no no signature due to covid-19unit turns off after doors are oened and doesnt turn on unit 38 muntes later so i need to check new boards and wireharness; ordrng 1 WPW10752316 (CNTRL-ELEC) and 1 W10841979 (cntrl elec) and 1 ovendolly (oven dolly)
Raymond J.
RANGE WHIRLPOOL PRG3601P "tech found range hinge broken on lefy side of slide in range, part not avilable, part # 73001109 and reciever # 73001063 tech called and warr coukd not find parts. bill for dignq1-no q2-no"
Jonathan H.
COOKTOP WHIRLPOOL KCGS956ESS02 "dsi board is fine but the connection in the switch not making contact if u move it fast it will work but not slowly so opened switch and found wiring harness orange slightly missing connection to switch when turning knob, fixed issue no furtehr propenlms"
Chris Z.
RANGE MAYTAG MGR5875QDB1 Q1: noQ2: no no signature due to covid-19unit had a bad ignightor and so i relaced and now it works SECOND Appliance : ED5GHEXNB01 ST2958483relaced filll tube with new tubing i had extra of; used 1 12400035 (IGNITER KIT) from stock
Robert S.
REFRIGERATOR MAYTAG MRT118FFFH01 Q1 no Q2 no. No signiature due to covid-19. Water leaking through the return hole in the ceiling.; ordrng 1 W10919804 (duct-air) and 1 WP2315539 (motor-evap)
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADW7 "found wash motor jammed not turning, unjammed motor ran thru diagnostic test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "unable to verify complaint of not making ice & making too much ice, verified ice maker is working in fill & harvest test, ice bucket sensor is also working, all temps are normal. advised cust. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 q1 no q2 no no sing i.m fill tub frozne def ckd working ok
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx needs main and console; ordrng 1 W10911471 (cntrl-elec) and 1 W11165145 (console)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 q1 no q2 no no sign due to covid 19 cx had high water pressure advised cx to get a regulator no further issues....THIS IS NOT A CALL BACK
Ramon H.
WASHER WHIRLPOOL MVW7232HW0 q1 no q2 no no sign due to covid 19 cx had a stuck water valve removed and connetde properly tested working good
Jonathan H.
OVEN WHIRLPOOL KODE507ESS04 unit needed the door hinge reset the left side was rubbing along the trim removed door and reinstalled back and fixed hinge pins all tested fine
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 "diagnostics had f3e4 error code no motor operation traced wiring from the board to the motor the pins for motor blue blue not allowing unit to wash, fixed harness and tested, cleared error code no furtehr issues"
Larry G.
WASHER WHIRLPOOL WFW8620HC1 q1no-q2no--no sign-covid-19-leaking water found filter drain hose off--reinstalled and tested for leaks
Edi C.
WASHER WHIRLPOOL WTW5000DW3 Customer complaint leaks: run diagnoset test checked hose and pipes fix fix line to hose re tested and calibrate control all components ok to manufactory specifics. q1nq2n non siganture capture per policy covid19
Larry G.
DRYER WHIRLPOOL WGD8620HC0 q1no-q2no-no sign-covid-19---loose screws on bottom of front panel causing noise. tighten and tested for normal noise level. checked for heat and air flow. unit is working ok.
Robert S.
MICROWAVE MAYTAG MMV4205DS1 Q1 no Q@ no. No siniature due to covid-19. Fan and cavity ligjht will run at times when door is closed or not touched at all.; ordrng 1 W11244490 (interlock) and 1 WP8206419 (interlock top) and 1 WPW10156813VP (interlock bottom) and 1 W10269460 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 2 W10562613 (cam-plate)s and 1 W10701697 (grill-vent) and 1 2ndman (2ndman)
Jonathan H.
DISHWASHER KITCHENAID n/a cust cancelled appt
Pablo V.
WASHER MAYTAG n/a unitneed a new panel; ordrng 1 W11316372 (dispenser) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11351738 (panel)
Jonathan H.
DISHWASHER KITCHENAID KUDE70FXPAS WPW10481151- ui 202W10866118- board 210unit needs new control assembly we can do repairs with scode but they want new unit we charged servi e chareg and thats it.
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 "replaced worn drive hub causing of balance & wet clothes, ran thru test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10528947 (HUB) from stock"
Jonathan H.
OVEN KITCHENAID KODE500ESS02 "unit needed new ui i replaced and calibrated no furtehr issues all tested ok q1q2 no, no sig due to cvd19 protocol"
Sarkis M.
RANGE JENN-AIR JMC8127DDB q1 no q2 no no sing c19 need door parts no longer avl to repair
Ramon H.
DRYER MAYTAG MGD7230HW0 q1 no q2 no cx needs main control and panel control cx refuses service said they called home depot after 1 day and reported i had error code cx wishes to return to store
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 shorted wire caused board and dispncer to go out ordering parst setting up asap appt next week ; ordrng 1 W11087226 (board) and 1 WPW10671905 (disp) and 1 W11175771 (valve)
Robert S.
WASHER WHIRLPOOL WTW7000DW4 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no cold or hot water during fill test. replaced the water valve and tested operation.; used 1 W11165546 (WATER VALVE) from stock
Rose K.
LAUNDRY CENTER WHIRLPOOL WTW7500GW2 tighten roter
Raymond J.
REFRIGERATOR KITCHENAID KRFC704FPS01 "replaced service kit per tech line, all test goodq1-2 q2- no"
Oriale P.
DISHWASHER WHIRLPOOL WDF530PLYB7 "removed debris stuck inside drain pump causing unit to stop mid cycle, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
OVEN WHIRLPOOL KOCE500ESS09 unit needed the nameplate and we install no issues door opens and closes normal
Chris Z.
REFRIGERATOR KITCHENAID KUWS24RSSS14 Q1: noQ2: no no signature due to covid-19i found the unit to be emty of freon so it wouldve needed a ss job but the evaorator on this unit is not servicable. so we are unable to continue with futher reairs.
Raymond J.
MICROWAVE WHIRLPOOL WMH32519HZ5 "tech repaired door that was uneven causing swtich to be delayed, all test goodq1-no q2-no"
Ramon H.
OVEN KITCHENAID KEBC247VSS02 cx needs display cx does not wish to procceede
Rose K.
WASHER MAYTAG MVWB765FW1 needs new gearcase; ordrng 1 W10811956 (gearcase) and 1 W11135392 (control)
Jorge A.
LAUNDRY CENTER WHIRLPOOL WET4124HW0 "in ordere to power on we got to pull out unit and made re-connection all the wires in back on the stuck unit, all tested out fine."
Victor B.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 a ball of ice at evap. ordered comp. and evap. q1 no q2 no; ordrng 1 W10836706 (evap.) and 1 W11092625 (compressor) and 1 w10913906 (access valve) and 1 wpw10143759 (uvdryer)
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "found harness to display board near hinges disconnected, reinstalled dispay is now working & realigned door to close properly, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR WHIRLPOOL GD5DHAXVQ07 run diagnose test all componets tested ok to manufactory specifics. call aig filter not cover and cleaning of condesor coils q1nq2n no signature capture covid19 wear ppe .
Edi C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer complaint not making ice and over temperatur on refrigerator side: call tech line found broken wires at frezzing door also diffuser at refrigerator stay open for a long period of time customer declined estimate prices for part too high q1nq2n no siganture capture per policy covid19. wear ppe.
Sarkis M.
FREEZER WHIRLPOOL WRS342FIAM02 q1 no q2 no no sing c19 def drain was plugged cleaned ckd ok
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 q1no-q2no-no sign-covid-19...defective gas valve.; ordrng 1 WP98014893 (valve-gas) and 1 W11346659 (regulator)
Chris Z.
RANGE KITCHENAID KFGG500EWH2 Q1: noQ2: no no signature due to covid-19i found a loose connection at the sark board so i corrected and now unit is able to sark and ignight oven
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "unit needs new back vent assm ordeirng parst for venting in freezer section. will use kit next visit to seal properly; ordrng 1 W11126274 (fc foam) and 1 W10916494 (blade fan), used 1 W10916494 (BLADE-FAN) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 added shim to freezer door; used 1 WP487576 (WASHER) from stock
Raymond J.
RANGE WHIRLPOOL WFG505M0BS3 "tech found gas line broken on gas range, not sure how it happen, cx says no one has every opened itq1-no q2-no; ordrng 1 W11050487 (holder-orf) and 1 W11028738 (holder-orf) and 1 W10514429 (holder-orf) and 1 W11162117 (holder-orf) and 1 W10538763 (pipe-mnfld)"
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "replaced UI, 3 way valve, acess valve nd filter dryer, test good. q1 no q2 no i didn't get signature cause covid-19; used 1 W10913906 (COUPLER) from stock"
Rose K.
WASHER WHIRLPOOL WFW5620HW0 ordered new ui control and main control if needed; ordrng 1 W11319991 (ui control) and 1 2man (2man) and 1 W11322903 (control)
Rose K.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replaced freezer light and ice maker
Larry G.
REFRIGERATOR KITCHENAID KRFF507HPS00 q1no-q2no-no sign covid-19----fc-4f---rc--37 in deli and 46 on top shelf; ordrng 1 W11224256 (cntrl-elec) and 1 WPW10479155 (control) and 1 W11405309 (ui board)
Ramon H.
RANGE WHIRLPOOL WGG745S0FS02 cx lock on top hinge was not secuerly in lock position removed door and put on correctly q1 no q2 no no sign due to covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 q1 no q2 no no sing c19 frost on evap dec est i offered s co for parts customer still wont to buy new unit
Robert S.
DISHWASHER MAYTAG MDB7759SAW2 Q1 no Q2 no. No signiature due to covid-19. Checked the dishwasher found plastic melted on the heater. removed the plastic piece and customer wants wheel assembly mailed to her.; ordrng 1 W10195416Vds (dish rack wheel)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Q1 no Q2 no. No signiature due to covid-19. Replaced the right refigerator door.
Raymond J.
WASHER MAYTAG MVWC465HW2 "replaced faughty control and valve, all test goodq1-no q2-no"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 q1 no q2 no no sing c 19 adj i.m arm ckd ok wpw10300024 was wrong i.m
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 q1no-q2no--no sign-covid-19---auger motor jammed. removed ice bucket and reinstalled . unit dispensing ice ok.
Robert S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Q1 no Q2 no. No signiature due to covid-19. Found frozen drain. Cleared the drain and tested for water flow. Home move in date 5/24/19
Larry G.
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 q1no-q2no----no sign -covid 19----replaced refer cover kitevap kit with main control.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 q1 no q2 no no sign due to covid 19 cx had parts ordered from lowes damaged parts cx called whirpool and re ordered parts will call back an rs once doors are in; saved tckt
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "cust says unit was making noise & now no noises, checked evap for ice build up no ice found, also adjusted defrost timer to 8hours, unit working & cooling ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER MAYTAG WFW6620HC0 "replaced main cntrl & pressure switch, now user display will not light up need display board; ordrng 1 W11324037 (cntrl-elec)"
Edi C.
RANGE JENN-AIR JGRP436HL00 autho##JQBYP00APL2 customer complaint light not sutting off : found bad light door latch swith replaced part for customer re tested all components ok to manufactory specifics. q1nq2n wear ppe no siganture capture per policy covid19
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i installed new led bulb for proper respomse all tested out ok...KQ80ZQ8APL1"
Pablo V.
WASHER WHIRLPOOL CAE2745FQ0 unit need a new control; ordrng 1 W11188527 (control) and 1 WP353244 (hose)
Jorge A.
WASHER MAYTAG MVWB835DW4 HHHHHHHDUPLCATED MJHYYTT
Jorge A.
WASHER MAYTAG MVWB835DW4 HHHHHHHDUPLCATED MJHYYTT
Ramon H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 q1 no q2 no no sign due to covid 19 cx possibly leaving door open freezer frozen over advised cx to defrost no further issues at this time
Chris Z.
REFRIGERATOR WHIRLPOOL KSSS42QJW00 Q1: noQ2: no no signature due to covid-19Q1: noQ2: no no signature due to covid-19i found condensor fan to be frozen and not working but the art to relace is NLA and i verefied with contract comany
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19needs new board the unit isnt resonding or tumbling as er service ointer echnical Service Pointer #: W11395614A; ordrng 1 W11334605
Robert S.
WASHER WHIRLPOOL WTW5105HW0 Q1 nno Q2 no. No signiature duie to covid-19. Checked the washer found eror code f7e1 and f7e6. Found tachometer not working replaced the shifter and tachometer is now working.; used 1 W10913953 (SHIFTER) from stock
Ramon H.
DISHWASHER KITCHENAID KDFE304DSS0 q1 no q2 no no sign due to covid 19 ran test mode no error codes tested heater working normal function no further issues at this point
Ramon H.
RANGE-GAS AMANA VE92639440 q1 no q2 no no sign due to covid 19 cx gasket was coming off put on correctly door sealing properly
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QVS10 "q1-no,q2-no, no sign due to covid 19, i need to order new icemaker.; ordrng 1 W11126009 (icemaker)"
Francisco J.
RANGE WHIRLPOOL AGR5330BAS3 the range had a broken ignitor the range is working properly now q1.noq2.nono signature due to covid19
Sarkis M.
MICROWAVE KITCHENAID KMBS104ESS02 q1 no q2 no no sing c19 orderd mag and board s cco appr dennis; ordrng 1 W11409822 (mag) and 1 W10891908 (board)
Larry G.
DRYER MAYTAG MGDC465HW0 q1no-q2no--no sign-covid-19----no heating. replaced defective coils valve and tested for heat.; used 1 WPW10328463 (COIL-VALVE) from stock
Robert S.
WASHER MAYTAG MVWC565FW0 Q1 no Q2 no. No signiature due to covid-19. washer trying to spin and agitate at the same time. The gearcase is leaking oil also. Customer is going to buy a new washer.
Ramon H.
OVEN IKEA IBS550DS00 replaced fuse tested working good; used 1 WPW10545255 (FUSE) from stock
Edi C.
RANGE KITCHENAID KFGD500EBS00 Customer complaint smell gas when is on: run diagnoset test found loose connection at manifold tied conection apply bubbles to check leak all componets tested ok to manufactory specifics. q1nq2n no siganture capture per policy covid19 . thanks Ellis .
Ramon H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 q1 no q2 no no sign due to covid 19 cx had gap in freezer door formed gap cx not happy with normal function of referigerator
Ramon H.
LAUNDRY CENTER MAYTAG MVWB765FW3 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump rempoved debri and testde working good
Chris Z.
DRYER WHIRLPOOL GGW9260PW1 i just need to relace a fuse that blew due to the venting being clogged Q1: noQ2: no no signature due to covid-19; used 1 WP3392519 (FUSE) from stock
Chris Z.
DISHWASHER WHIRLPOOL WDT720PADM1 Q1: noQ2: no no signature due to covid-19i found a buildu inside the pipping so i cleaned and now unit is wokring proporlyand draiining
Robert S.
RANGE WHIRLPOOL WFG525S0HS1 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven door hinges.
Chris Z.
REFRIGERATOR WHIRLPOOL GI6FARXXB06 Q1: noQ2: no no signature due to covid-19306.57 quoting for icemaker relacement; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve)
Larry G.
WASHER WHIRLPOOL WTW4816FW2 q1no-q2no---no sign-covid-19--no wash/spin--replaced open capacitot and tested for correct operation.; used 1 W11162560 (CAPACITOR) from stock
Jonathan H.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 arrived but cust informed us that the unit is being replaced today no need for repairs
Jorge A.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 "q1-no,q2-no, no sign due to covid 19, i found unit is npot cooling but customer told me she is going to have a replacement . no service need it."
Ramon H.
DRYER WHIRLPOOL WGD8000DW4 q1 no q2 no no sign due to covid 19 cx has physical damage to right side of dryer cuasing drum to rub against it when it heats up advised cx we dont cover physical damage
Edi C.
OVEN KITCHENAID KODE500ESS01 checked unit run diagnose test all componets ok to manufactory specifics. q1nq2n
Edi C.
REFRIGERATOR KITCHENAID KSSC36QTS05 Customer complaint replacing of filter and light flikering : run diagnose test foudn bad filter adjsuted lights were illuminating checked temps all components ok to manufactory specifics.q1n q2n
Chris Z.
DISHWASHER AMANA ADB1400AGS1 i found a kinked water line and so i corrected it and now unit is filling and washing rorly
Pablo V.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 found track whell of track remove door put in place run test door seal all around Q1no Q2no Q3no request completed
Jorge A.
DRYER WHIRLPOOL WGD9600TW1 "q1-no,q2-no, due to covid 19 no sign, i installled new ignitor for proper function all tesed out ok.; used 1 279311 (IGNITOR) from stock"
Oriale P.
REFRIGERATOR WHIRLPOOL MSD2272VEB00 "replaced bad ice maker leaking water from molding , tested in fill working ok no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
OVEN WHIRLPOOL KOSC504ESS01 q1no-q2no-no sign-covid-19---auth# kqc8dqbnpl1--replaced both fuses. oven turns on and heats ok.
Jonathan H.
WASHER WHIRLPOOL MVWB835DW3 unit need new transmission controls and motor setting up for next week cust will call if he cancelled appt collected just 134.95 today will collect balsnce once completed ; ordrng 1 W10811956 (transmission) and 1 W10754448 (clutch) and 1 W10915700 (motor) and 1 W10915701 (motor cover) and 1 W11112656 (ui)
Larry G.
RANGE WHIRLPOOL WEG745H0FS0 q1no-q2no--no sign-covid-19---replaced main board with touch and display board. unit is working ok.
Sarkis M.
MICROWAVE WHIRLPOOL WMH53520CS5 q1 no q2 no no sing c19 problem with outlet plub different outlet ckd working ok
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 need to come back for this repair .; ordrng 1 W11204896 (blade-fan)
Pablo V.
WASHER WHIRLPOOL LTG5243DQA instruc customer that need to clean vent Q1no Q2 no Q3no
Chris Z.
DISHWASHER KITCHENAID KDTE334GPS0 Q1: noQ2: no no signature due to covid-19i found the UI to be very spotty on the responce so i will replace; ordrng 1 W11165145
Oriale P.
WASHER WHIRLPOOL WTW8800YC0 found water leaking thru tub seal & bearings needs part replaced; ordrng 1 W10435302 (bearing)
Larry G.
RANGE WHIRLPOOL WFG525S0HZ1 q1no-q2no--nosign--covid-19---left front burner not working correctly.replaced spark ignitor..and burner head..tested for correct operation
Raymond J.
REFRIGERATOR IKEA ISC21CNEDS00 "tech chk refer and found no frost , all test good temps are within rangeq1-no q2-no"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "q1-no,q2-no, no sign due to covid 19, i made adjustment in dispenser motor for proper function."
Jonathan H.
DRYER WHIRLPOOL WGD7000DW0 "unit needed new drum, replaced it and vacumed inside and behind unit and washer as well, also informed cust of the HE detergent for washer"
Sarkis M.
REFRIGERATOR KITCHENAID KSSP42QFS q1 no q2 no no sing c19 dec est and refus to pay ; ordrng 1 4388319 (gap-hinge)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19i relaced the scratched door with a new one and this one ws in erfect condition
Chris Z.
WASHER WHIRLPOOL WTW5000DW3 Q1: noQ2: no no signature due to covid-19i found the hot valve to be turned off so i corrected and nnow unit can fill and i also recalibrated unit for roorr load sensing
Chris Z.
DRYER WHIRLPOOL WGD5000DW3 i leveled unit so the hight is the same as washer and i also adjusted the venting to a new location so it had better airflow Q1: noQ2: no no signature due to covid-19
Victor B.
DRYER MAYTAG MGDC465HW0 "replaced front panel and drum, q1 no q2 no ,i didn't get signature cause covid-19"
Jorge A.
DRYER WHIRLPOOL WGD4815EW2 "NO SIGN DUE TO COVID 19, q1-no,q2-no, i installed new parts for noisy, new repair dry kit all tested out ok; used 1 4392065 (REPAI KIT) from stock"
Oriale P.
REFRIGERATOR KITCHENAID KRFF507ESS0 "cust say unit makes noises at night around the same time, checked both evap no ice build up all temp are good, unit working ok. no noises found. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
OVEN JENN-AIR JJW2430IL00 q1 no q2 no no sing c19 need door latch i call whilpool to get se # sestme was down; ordrng 1 W11346913 (CONSOLE) and 1 WPW10260060 (cntrl-elec) and 1 W11346199 (board) and 1 W10883049 (latch-door)
Raymond J.
REFRIGERATOR WHIRLPOOL ART318FFDW06 "tech replaced compressor but found leak on low side at cabnet and can not repair, called tech line to verfi there is no other options ref # 7727872175q1-no q2-no"
Francisco J.
RANGE WHIRLPOOL WFG231LVS0 need to order the cntrl for this repair .cntrl giving the customer ; ordrng 1 WPW10312660 (cntrl)
Raymond J.
RANGE-GAS IKEA ISG650WS01 "tech found faughty cooling fan, working intermittly, cx will call back is want to move forwardq1-no q2-no"
Sarkis M.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 q1 no q2 no no sing c19 orderd i.m and board; ordrng 1 W11126009 (i.m) and 1 W10757851 (CNTRL-ELEC)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 customer had to rearrange this fridge the cx had their food infront of the damper .q1.noq2.nono signature due to covid19
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no, no sign due to covid 19, installed evaporator, display,icemaker and charged 5 oz freon allow 24 hr cool down"
Robert S.
WASHER WHIRLPOOL MVWB765FW4 Q1 no Q2 no. No signiature due to covid-19. Replaced the main control board and calibrated the washer. advised the cust that water level will not change.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 spoke w TS and their sending it in for review and their deaming it unreaiable sr 7727865466Q1: noQ2: no no signature due to covid-19
Oriale P.
REFRIGERATOR KITCHENAID KSSC36QTS02 "light display does not light up has 5v dc from main cntrl to display, auger motor cover in ice needs parts replaced; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft) and 1 WP2318054 (cntrl-elec) and 1 WP2315559 (sleeve)"
Edi C.
DISHWASHER AMANA ADB1400AGW1 Customer complaint not dryign dishes : run diagnose found 7-1 error codes re run diagnose heater went on customer using rinse aid and turning hot water on before running dish washer customer will use it since heater went on . workign as design q1nq2n no siganture covid19
Francisco J.
MICROWAVE WHIRLPOOL WOC54EC0HS03 replaced the cntrl i waited for it to turn off its turning off now completed the call.q1.noq2.nono signature due to covid19called partnerteam for second autho their system is down i have to call tomorrow.
Larry G.
STOVE WHIRLPOOL WFG320M0BS3 q1no-q2no--defecitive glass and handle.; ordrng 1 W11176456 (glass-door) and 1 W11105139 (brkt-glass) and 1 W10894054 (hndle-door) and 1 WPW10481433 (nameplate)
Edi C.
RANGE-GAS JENN-AIR JDRP436HL00 helper done
Jonathan H.
DISHWASHER KITCHENAID KDTE204GPS0 defective panel ordering parst setting u
Francisco J.
DRYER MAYTAG MGDC465HW0 replaced the timer and switch to the dryer jon completed q1.noq2.nono signature due to covid19
Jonathan H.
WASHER MAYTAG MVWX655DW1 "unit needs inner tub and mootr and gearcase called for autho - mqbwqqbxl2; ordrng 1 W11035751 (gearcase) and 1 W11026785 (motor) and 1 W10752719 (basket), used 1 W10721967 (CAM), and 1 W10913953 (actuator) from stock"
Francisco J.
DISHWASHER WHIRLPOOL WDF520PADM the dishwasher was leaking water from the inlet valve .q1.noq2.nono signature due to covid19; ordrng 1 W11175771 (inlt valve)
Edi C.
ICE MACHINE KITCHENAID KUIC15PHZS0 pre id see previous job 170643 ordering part for customer q1nq2n; ordrng 1 1901A (pump) and 1 WPW10489122 (pump) and 1 w11034363 (control) and 1 WPW10485962 (sensor)
Oriale P.
WASHER WHIRLPOOL MVWB725BW0 "unit has noisey bad bearings, needs bearing kit to repair, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10435302 (bearing)"
Larry G.
WASHER WHIRLPOOL MVW6230HW0 q1no-q2no----no sign covid-19--at end of cycle. washer trys to spin but gets stuck on 8 min mark and sparys water inwash with pump on the flashes fo-e2 and stops; ordrng 1 W11419173 (control-elec.) and 1 WP353244 (pressure switch hose)
Rose K.
WASHER MAYTAG MVWC565FW1 ordered new motor; ordrng 1 W11026785 (motor)
Ramon H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 q1 no q2 no sign due to covid 19 replaced harness trested working good THIS IS NO A CALL BACK
Pablo V.
DRYER AMANA NGD4655EW2 replace all parts unable to make unitheat call tech support find bad harness; ordrng 1 w10965760 (harness)
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 found bad panel difuser replace parts run test ok request completed Q1no Q2no Q3no
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 customer needs to defrost the unit too frosted 24 hrs customer will do that tomorrow too frosted over the arangement of things how food was set up took part in this .q1.noq2.nono signature due to covid19
Rose K.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 has sealed system leak i believe at the connection on the filter drier needs lock ring tech; ordrng 1 w11401413 (fitting) and 1 w10896677 (fitting) and 1 w11103612 (evap) and 1 w10913906 (coupler) and 1 W11209866 (compressor) and 1 w10143759 (drier)
Raymond J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "cx says refer is working , will call back if problem comes again.q1-no q2-no"
Francisco J.
FREEZER AMANA ASD2575BRB01 need to order the auger motor and the coupling.it wont move just humms; ordrng 1 WPW10317991 (motor) and 1 WPW10169511 (coupling)
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HZ3 q1 no q2 no no sign due to covid replaced magnatron and testde working good CALLED TP FOR AUTHO # IS WQC4JQCNL2
Edi C.
REFRIGERATOR KITCHENAID KRFC704FPS03 needing more parts hoses only valve came; ordrng 2 8212547RP (tube-water)s and 2 W10267701RP (tube-water)s and 1 W11312191 (valve)
Raymond J.
WASHER WHIRLPOOL MLG19PDDWW "tech found fauthy tub seal and torn door seal, bothe parts discont. q1-no q2-no 22004254- tubs assym 22003893- boot"
Ramon H.
WASHER MAYTAG MVWB835DW1 q1 no q2 no no sign due to covid 19 replaced lid lock and recalibrated working good
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM7 cx tribity sensor was not on correctly removed and put back on correctly q1 no no q2 no no sign due to covid 19
Sarkis M.
RANGE WHIRLPOOL WEC310S0FW3 installed panl ckd working ok q1 no q2 no no sing c19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 no q2 no no sign due to covid 19 cx door was uneven made right foot of door even with
Ramon H.
DISHWASHER MAYTAG MDB4949SDZ0 cx had loose wash arm tighten and tested working good q1 no q2 no no sign due to covid 19
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "the only thng that was frozen was under the vent i showed to female and explained the air coming from freezer is 0deg. and anything she put at that corner will get frozen, she said she wants a replacement, she might call again.q1 no q2 no i didn't get signature cause covid-19"
Pablo V.
WASHER WHIRLPOOL WTW5000DW0 replace gear casebasket cam wash plate run test ok Q1no Q2noQ3no wqbs200xl1; ordrng 1 wpw10006384 (belt) and 1 w11283592 (motor)
Pablo V.
WASHER WHIRLPOOL WGTLV27HW0 helper completed
Jonathan H.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 reseeded the gasket back in line tested the door swing no leaks all tested ok no furtehr issues
Jonathan H.
OVEN KITCHENAID KEBS209BSS00 q1q2 no replaced fuse tested unit no furtehr issues all tested ok no harge for part repeat customer all etsted fine no sig due to covid 19 protocol
Chris Z.
MICROWAVE KITCHENAID KMHS120ESS7 kqc8aqcap1Q1: noQ2: no no signature due to covid-19needs new door; ordrng 1 W10893437 (door)
Robert S.
REFRIGERATOR IKEA ISC21CNEDS00 Q1 no Q2 no. No signiature due to covid-19. Replaced the main control board and the user interrface dispenser motor and user interface cover. Ice dispenser is now working and able to force a defrost.
Victor B.
DISHWASHER WHIRLPOOL KDTE204GPS0 "leaking by treats ordered valve, q1 no q2 no; ordrng 1 W11175771 (valve)"
Edi C.
MICROWAVE KITCHENAID KEMS308SSS04 Customer complaint not heating call back 7727872477 found bad hidden element heater bake replaced it re run tests all componets ok to manufacctory specifics.q1nq2n no signature capture covid19
Pablo V.
WASHER/DRYER COM WHIRLPOOL WGT4027HW0 run test for over 25 minutes no problem found instruc cusotmer to use timedry for better result Q1no Q2no Q3no
Robert S.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no error codes. Performed manual diagnostics all functions are normal. lease date 11/04/19. Address 2269 e Century Blvd 90002 apt 301.
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found stripped motor pulley.; ordrng 1 W11283592 (motor-drve)
Edi C.
REFRIGERATOR WHIRLPOOL GSF26C4EXF02 recall customer found water on floor reverse hose overflow call tech line also advise neutraal switch at door may cause overflow apply tape to tested icemaker fill with water no leak all components ok to manufactory specifics.q1nq2n no signatue capture per policy covid19 wear ppe
Sarkis M.
REFRIGERATOR KITCHENAID KSF26C4XYY03 q1 no q2 no no sing c19 installed defuser same pr 1 yr waranty
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator found leak at first dicharge to compressor joint. Repaired the leak and evacuated and recharged the system.
Jonathan H.
DISHWASHER KITCHENAID KDTE254ESS2 UNIT NEEDS DISP AND PARTS WIL RETUN NEXT WEEK; ordrng 1 W10781301 (LEFT) and 1 W10781305 (RIGHT) and 1 WPW10463906 (COVER) and 1 W10861000 (DISP)
Jorge A.
DISHWASHER KITCHENAID KDTM404ESS3 "Call this # 714-225-0453, i need to order this parts for completely repairs, 3.; ordrng 1 W10843168 (manifold) and 1 W10822165 (track) and 1 WPW10473809 (support)"
Chris Z.
MICROWAVE OTR WHIRLPOOL WMH31017HS0 Q1: noQ2: no no signature due to covid-19i need to relacce the high voltage side due to no heatingquoting 309.79 collecting SC 134.95; ordrng 1 W11256462 (diode) and 1 W10850446 (CAPACTR-MG) and 1 W10754299 (MAGNETRON)
Chris Z.
MICROWAVE KITCHENAID KHMS1850SSS2 Q1: noQ2: no no signature due to covid-19needs new trim charging teir1 when reair is done; ordrng 1 W10250593 (trim)
Raymond J.
WASHER WHIRLPOOL WTW8500DR0 "tech found multi issues with drive system, vey=ry loud in spin cycle. needs gearcase assym. cx is moving and will call backq1-no q2-no"
Edi C.
REFRIGERATOR KITCHENAID KRFC302ESS00 customer call back same issue from 5/5 176988: found unit making ice with broken bucket switch was frozen not closing all the way working now q1nq2n no signature capture per policy covid19
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "q1-no,q2-no, no sign dueto covid 19, i made adjustment in front feet for better closing also adviced customer to check the doors for better close."
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "no sign due t0 covid 19, q1-no,q2-no, i made adjustment in door and put sealer gum for proper function."
Jonathan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 replaced parst tested unit no leaks no issues
Victor B.
DRYER WHIRLPOOL WGT4027HW0 "gas valve was off, i turned on now dryer gets hot., q1 no q2 no ,i didn't get signature cause covid-19"
Ramon H.
LAUNDRY CENTER MAYTAG MVWB765FW3 q1 no q2 no no sign due to covid 19 replaced water valve and tested working good; used 1 W11165546 (WATER VALVE) from stock
Rose K.
MICROWAVE KITCHENAID KMBD104GSS01 over boiling water causing steam to get on the ui board
Jonathan H.
OVEN IKEA IEL730CS0 "unit door hinge arm brackt was not allowing door to shut properly on right side removed door and fixed arm pin on the hinge dooor now closes and light shts off when door closed, no issue with heat escaping and gasket now sealing oven"
Rose K.
REFRIGERATOR KITCHENAID KRFC300ESS03 adjusted freezer door and door seal cleaned frost from freezer
Ramon H.
DISHWASHER KITCHENAID KDTE334GPS0 cx needs tracks; ordrng 1 W11259786 (track) and 1 W11259785 (track)
Sarkis M.
VENTHOOD KITCHENAID KXW9748YSS0 q1 no q2 no no sing c19 remuved blower motor adj motor blat ckd working ok kq7bb00ap1
Oriale P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "removed ice from blocking pee trap drain causing water to form under crisper drawers, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR KITCHENAID KBSN602EPA01 q1 no q2 no no sign due to covid 19 reolaced ice maker and adjusted door stop0 tested working good; used 1 4317943 (ICEMAKER) from stock
Chris Z.
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i installed nw board due to old board not responding
Oriale P.
FREEZER WHIRLPOOL KRMF706ESS01 "found air gap on right side & bottom freezer door gasket, reshaped gasket to seal properly door dlosing ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS02 q1 no q2 no no sing c19 repair frezzer ied moudl ckd working ok bilt in refg 2 yr waranty customer muved in 11/13 19
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx needs water valve; schdld next appmnt for 5/26 TUE !
Robert S.
WASHER MAYTAG MHW5500FW1 Q1 NO q2 no. No signiature due to covid-19. Water leaking from the front of the door. Replaced the bellow and tested operation.
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx needs water valve; schdld next appmnt for 5/26 TUE !
Edi C.
DOUBLE OVEN WHIRLPOOL WOD51ES4EW01 Customer complaint not working : reset control board all components ok to manufactory specifics.q1nq2n no signature capture per policy covid19 .
Edi C.
WASHER MAYTAG MVWC565FW2 water level and noise: run diagnose test found lecvel and second rinse with softner fix it all components ok tomanufactory specifics.q1nq2
Rose K.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 replaced main control and dampner
Ramon H.
WASHER WHIRLPOOL WFW560CHW0 q1 no q2 no no sign due to cvid 19 cx has over suds error code remove dryer and checked pressure switch tested working good
Victor B.
WASHER WHIRLPOOL WTW5000DW2 "F7E6 – MOTOR FAULT bad gearcase ordered.,; ordrng 1 W11035751 (gearcase) and 1 W10721967 (cam) and 1 W10752283 (wash plate)"
Ramon H.
DRYER WHIRLPOOL WED560LHW0 q1 no q 2 no no sign due to covid 19 removed dryer and teste sensor working good called tp for autho # IS WQAWM00L2
Ramon H.
REFRIGERATOR WHIRLPOOL WRS331SDHMOO q1 no q2 no no sign due to covid 19 cx had loud noise coming from ice maker turned off no more noise
Pablo V.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 replace thermistor harness and control board run test ok request completeQ1no Q2no Q3no
Chris Z.
RANGE KITCHENAID KSEG700EWH0 Q1: noQ2: no no signature due to covid-19units old fan had a short in the seedomedor so it wasnt able to sense the speed proporly
Larry G.
WASHER WHIRLPOOL LSR6232JQ0 q1no-q2no--no sign--covid-19---drain backing up--needs plumber
Sarkis M.
OVEN WHIRLPOOL KEMS387DWH6 q1 no q2 no no sind c10 adj dool latch ckd working ok
Edi C.
WASHER/DRYER COM MAYTAG LSG7804AAE Customer complaint not working : run diagnose test found bad door lock replaced part for customer re run test all components ok to manufactory specifics. q1nq2n so signature capture per policy covid19 wear PPE.
Oriale P.
WASHER WHIRLPOOL WTW8500DC5 "found bad electrical outlet causing issue, checked outlet was getting 120v but later was only reading 50 to 60 volts, called techline sr#7727853429 was told to have cust make sure unit is on dedicated circuit to work properly."
Victor B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "buzzing noise coming from compressor-normal noise, q1 no q2 no , i didn't get signature cause covid-19"
Raymond J.
WASHER WHIRLPOOL WFW8620HW1 "tech found washer not coming on at at all, tech put through dign and lights came on , tech test and no codes, all test goodq1-no q2-no"
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS00 "q1-no,q2-no, no sign due to covid 19, need to order parts for defrost issue and blinking issue; ordrng 1 W11212356 (motor-evap) and 1 W10482187 (harns-wire) and 1 WPW10200659 (cntrl-elec)"
Sarkis M.
DISHWASHER WHIRLPOOL WDF510PAYS6 q1 no q2 no no sing c19 need motor pump dec est
Robert S.
REFRIGERATOR KITCHENAID KRFC704FPS00 Q1 no Q2 no.No signiature due to covid-19. replaced both of the evaporator coils and evacuated and recharged.
Larry G.
DRYER WHIRLPOOL WGD6620HC0 q1no-q2no---no sign covid-19--beeping sound even when unplugged. checked dryer and is working ok at his time. advised to unplug when noise comes back to verify if its washer or dryer.
Robert S.
WASHER MAYTAG MVWX655DW0 Q1 no Q2 no. No signiature due to covid-19. Found stripped hub. Replaced thje drive hub and tested operation.; used 1 W10528947 (HUB) from stock
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 unit needed thermister assembly replaced from t/s amd tested unit no furtehr issues allow 24 hours; used 1 W10316760 (THERMISTOR) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 q1 no q2 no no sign due to covid 19 adjusted cx door catch tested working good
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 q1 no q2 no no sign due to covid 19 cx had ice build up in advised cx to defrost
Robert S.
WASHER WHIRLPOOL WFW7590FW Q1 no Q2 no.No signiature due to covid-19. Found washer unplugged with door locked and full load. Found eroor code f3-e1 and f8-e3. ran auto test diagnostics and the washer passed.
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 bailing wire came off the ice maker
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19unit has a broken latvch so unit cant lock door and it causes the unit not too start cycle; ordrng 1 W11035628 (latch)
Raymond J.
RANGE WHIRLPOOL WFG320M0BW2 "cx complain of gas smell, tech found leak on field supplied gas line, cx needs plumber to replace.q1-no q2-no"
Robert S.
WASHER MAYTAG MVWC565FW1 "Q1 no Q2 no. No signiature due to covid-19. Replaced the agitator dispenser and nut, Tested operation."
Jonathan H.
FREEZER KITCHENAID KFIS29PBMS00 unit needs new kit ordering parst from service pointer ordering parst; ordrng 1 W10878993 (kit) and 1 W10633627 (harness) and 1 W10917531 (evap) and 1 WPW10143759 (dier)
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "2 wires under freezer door broken need freezer door ( stainles steel)-decline estimate., q1 no q2 no"
Jonathan H.
DISHWASHER IKEA IUD8555DX2 ordering sump assm ordering new sump setting up thusay; ordrng 1 W10902326 (sump)
Francisco J.
REFRIGERATOR KITCHENAID KRFC300ESS01 replaced the damper it was making a helicopter noise when it was opening and closing .q1.noq2.nono sginature due to covid19
Rose K.
WASHER WHIRLPOOL WTW2000HW0 replaced drain hose clamp
Pablo V.
RANGE WHIRLPOOL WEG745H0FS0 found oen ground L1 to L2 120V L1toN 43 instruc customer to have a electrician fix the problem and if the problem continue to call back
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "refridge had normal food like milk juice, vegtable fruits tortillas nothng was frozen, per female she trashed the frozen food, but i didn't find nothing wrong,q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
WASHER WHIRLPOOL WTW5000DW2 i reelaced the rusting anel with anew one and now cx is happy Q1: noQ2: no no signature due to covid-19unit has a year extended warrenty
Jonathan H.
REFRIGERATOR KITCHENAID KRFC704FPS00 use autho code S27311 we needed to replace ice maker as per service pointer again.; used 1 W10908391 (ICEMAKER) from stock
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 replaced the door glass the range is wokring properly nowcompletedq1.noq2.nono signature due to covid19
Sarkis M.
DISHWASHER KITCHENAID KUDE60FXSS0 q1 no q2 no installed link ckd working ok unit not draing proprly instruct cust to clean drain or call plumbing
Pablo V.
RANGE WHIRLPOOL WEGA25H0HZ0 replace all part run test ok request completed Q1no Q2no Q3no; ordrng 1 dsw11123246 (griddle)
Robert S.
WASHER MAYTAG MHWC7500YW0 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no water leaks and pump filter was clear.
Edi C.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaitn not working : found bad module , control replaced re run test all components ok to manufactory specifics.q1nq2n covid19 no signature"
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Run diagnose test fix overflow re runt test all components ok to manufactory specifics q1nq2n
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHW1 q1 no q2 no mo sign due to covid 19 check cx door springs and link normal funcution of door no further issues at this time
Larry G.
WASHER MAYTAG MVWX655DW2 q1no-q2no--no sign-covid-19--replaced defective cold water inlt valve and recalibrated. tested for correct operation.
Francisco J.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 prior to this call i had been here customers complaint is that it was not getting any ice the fridge temps were a bit off i noticed the conensor fan was not spinning and that there was too much fiber insulation back there which was blocking it when it turned i removed some insulation i called the customer the following day and she said it was making ice and freezing her food again i told her i did not need to come back but she insisted i did everything today is okay still making ice and freezer temp is 5degrees gave customer my cardq1.noq2.nono signature due to covid19
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 replace door handle and tag runt est ok request completed Q1no Q2no Q3no
Chris Z.
DRYER MAYTAG MGDB765FC0 Q1: noQ2: no no signature due to covid-19i replaced the burnt vent and sticky pully so now unit doesnt give off burnt smell becuase i also vacumed lint and found poor airfloor due to long venting
Oriale P.
WASHER MAYTAG MVWC565FW0 "removed debris blocking inside tub to pump hose, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
FREEZER MAYTAG MFI2569YEM0 mqb6b00fp1 i found the duckbill to have tons of dust inside so i cleared and nowunit is able to drain ;proporly Q1: noQ2: no no signature due to covid-19
Oriale P.
WASHER WHIRLPOOL MVWB855DC3 "replaced faulty user display & main cntrl board, ran thru diagnostics test working ok. washer less than 5 yrs old s coded parts per FC not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
DRYER WHIRLPOOL WGD5620HW0 "tech pulled stac unit out to replace console pn dryer, all test good.q1-no q2-noextra labor auth # wqb13qanl2"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 unit needs evap its leaking freon i arrived and no freon in system and dye in cond. pan area. having office giveback to original tech ordering solderless kit and evap and compressor.; ordrng 1 solderlesskit (sealsystem solderless tech) and 1 W11407409 (evap) and 1 W11209866 (compressor)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 the wires are foamed in so im unable to install new led modual so unit is unreairable so i need to call tech line to reort but the office is closed now i will get it calle din tomorrow; schdld next appmnt for 5/19 TUE !
Rose K.
OVEN KITCHENAID KEBS277SSS00 reset main contol recalerbrated temps
Victor B.
WASHER MAYTAG MVWB755DW0 "replaced clutch and slider test good.q1 no q2 no , i didn't get signature cause covid-19"
Francisco J.
DISHWASHER KITCHENAID MDB4949SDM0 scode pump and motor reference#7727855234 the customer needs to call whirlpool and talk to them.
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "fridge was 24 deg., freezer 0 deg. fridge was empty, only 1 cup was inside and frozen file#7727690958 per tech support cust. needs to put foodin freezer and fresh food in order for not freezing the food in fresh food. q1 no q2 no ,i didn't get signature cause covid-19"
Jonathan H.
DISHWASHER KITCHENAID KDTE204ESS1 unit wasnt getting out of the control lock assm we reset the controls and tested in diag the heater ruyns liek normal left unit running in express wash and heated dry and no furtehr issues all tested ok if callback we can replace the board all else seems fine.
Jorge A.
WASHER MAYTAG MVWB865GC1 "q1-no,q2-no, no sign due to covid 19, i installed new water valve fdor proper function , i reset the display to erase the old error code.; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MEDB835DC4 "q1-no,q2-no, no sign due to covid 19, i rest the board and cean some lints at the dryer and adviced customer to check the vent. from outside."
Larry G.
WASHER WHIRLPOOL CGT9100GQ0 q1no-q2no-no sign covid-19---replaced both lower controls and push button. nedds broken blowewr wheel; ordrng 1 WP697772 (blower wheel) and 1 franciscruz (francis cruz)
Edi C.
OVEN WHIRLPOOL KOST100ESS02 Customer complaint paint inside oven cracked: took picture found liner inside cracked oven smoking when is on not serviceable part.q1nq2n no siganture capture per policy covid19 wear PPE call tech support ref#7727950591
Jonathan H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 ordering fan and board assm.; ordrng 1 WPW10675033 (board) and 1 W10846539 and 1 W11330971 (ui) and 1 W11249952 (harness)
Sarkis M.
OVEN KITCHENAID KODC304ESS01 q1 no q2 no no sing c19 unit calibration 20 f hihigher ckd ok
Jorge A.
REFRIGERATOR JENN-AIR JSC24C8EAM00 "q1-no,q2-no, no sign due to covid 19, i need to order these parts for fresh food side cooling 3 parts , control,fan, ,washers.; ordrng 1 WPW10451893 (fan-scroll) and 1 WPW10235503 (cntrl-elec) and 15 WP2006346 (washer)s"
Oriale P.
WASHER WHIRLPOOL WFW5620HW "unit not going into high speed spin needs parts replaced also 2 man to remove dryer. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec) and 1 2man (2man)"
Larry G.
DISHWASHER WHIRLPOOL WDT720PADM2 q1no--q2no---no sign covid-19---weak motor and spray arms clogged; ordrng 1 WPW10671941 (pump&motor) and 1 WPW10491331 (spray arm) and 1 WPW10327455 (spray arm upper) and 1 WPW10498900 (spray arm)
Larry G.
RANGE JENN-AIR JIS1450DS1 q1no-q2no----w11025616(ribbon-harness)-called tech line advised to remove blue ribbon on new user interface and replaced with white one.; ordrng 1 W11025616 (harns-wire)
Pablo V.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 foundbad module and pan check purchase date from Entitlement page; ordrng 1 W10850377 (pan) and 1 WPW10688114 (frontpan) and 1 W11239944 (module) and 4 W11205083 (module)s
Oriale P.
LAUNDRY CENTER WHIRLPOOL WET4027EW1 helper for tech JV
Rose K.
DRYER WHIRLPOOL MGD8600TW0 lint screen had a coating on it that would not let air through it
Victor B.
DISHWASHER KITCHENAID KDTE254ESS1 per female is working ok now i test is good. q1 no q2 no i didn't get signature cause covid-19
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 fixed door and hinge assm and replaced panel all tested fine no furtehr issues
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "found condensation in ff section near air vent & returns, checked temps for both top & bottom are ok normal, door seals are good. advised cust to make sure to not leave doors open too long & reduce traffic. unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
DRYER AMANA NGD4655EW1 q1no-q2no----no sign covid-19---replaced worn roller kit and tested for normal noise..; used 1 4392065 (REPAI KIT) from stock
Francisco J.
DISHWASHER AMANA ADB1400AGW1 over time the rine aid will coat the tubplastic doe not drye after the rinse aid coats the tub the droplets all over the tub will become better ..q1.noq2.nono signature due to covid19
Ramon H.
WASHER AMANA NFW5800HW0 cx needs main control; ordrng 1 W11322878 (main control)
Rose K.
WASHER MAYTAG MVWX655DW0 needs new wash plate; ordrng 1 W10902814 (impeller)
Jonathan H.
MICROWAVE IKEA IBMS1455DS00 "door not closing proeprly and when heating it was pushing out smoke from teh element, fixed door gasket they do need to remove the racks inside when doing the cleaning all else tested fine gasket seal wasnt keeping heat inside"
Rose K.
RANGE JENN-AIR JGRP548WP01 ordered new prussure regulator control under warranty; ordrng 1 W11193822 (prussure regulator)
Ramon H.
WASHER WHIRLPOOL WFW560CHW0 cx needs control; ordrng 1 W11325580 (console) and 1 W11322879 (control elec)
Chris Z.
DISHWASHER AMANA ADB1400AGW1 i found the washarmm to be loose and fell onto heater so i relaced and i made sure new washarm is on tightly so it wont fall off againQ1: noQ2: no no signature due to covid-19
Francisco J.
DISHWASHER KITCHENAID KDFE204ESS1 the float switch had food unfer it it was not washing now it is completedq1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Q1 no Q2 no.No signiature due to covid-19. Ice maker will not harvest. Replaced the ice maker and cycle tested for fill.; used 1 WPW10300022 (ICEMAKER) from stock
Chris Z.
REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Q1: noQ2: no no signature due to covid-19cx wanted me to check for any signs of leaking soi ulled unit out using rotector and found no evidence of a leak. i checked al waterlines and all is okay. checked drain an and checked out okay too.
Larry G.
FREEZER WHIRLPOOL WRF995FIFZ00 q1no-q2no-no sign-covid-19-----w10889841-----w11169503------called tech and system is down no s/r 3---advised to replace refer fan assembly..themistor not correctly for rc. and to get update main control.; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (main board) and 1 W10889845 (handle)
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "found loose screw sticking out not allowing freezer door to close & seal properly causing issue with not keeping food frozen, tighten screw reintalled rails. unit working & cooling ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
RANGE-GAS JENN-AIR PRG3610NP cx needs severeal parts does not wish to proocede q1 no q2 no no sign due to covid 19
Pablo V.
WASHER MAYTAG MVWB835DW3 found badcontrol andsuspension replace this parts run test ok request completed Q1no Q2no Q3no
Robert S.
RANGE WHIRLPOOL KGRS505XWH05 Q1 no Q2 n0. No signiature due to covid-19. Open lower oven bake ignitor. Replaced the lower oveen bake ignitor and tested operation.
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 cx damper was stuck removed and testedworking good
Francisco J.
REFRIGERATOR KITCHENAID KRFF507HPS00 replaced faulty freezer light and the cntrl all the lights are back on .q1.noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL WFW97HEXW2 q1 no q2 no no sign due to covid cx neds load and go cartridge direct ship; ordrng 1 DSw10250743a (cartridge)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 unit needed damper assembly and i also adjusted temps they must stay 6-8 inches clear from teh front area for damper area so things wont freeze up W11236851; used 1 W11164593 (DIFFUSER) from stock
Jonathan H.
DRYER WHIRLPOOL WGD8000DW4 prdering motor and blower assm setting up asap appt; ordrng 1 W11173597 (housing) and 1 WP697772 (blower) and 1 W11105178 (motor)
Oriale P.
RANGE WHIRLPOOL WFG320M0BS3 "replaced bad ignitor & gas valve causing no heat tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 replaced ice maker tested working good
Robert S.
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no.No signiature due to covid-19. Helper complete.
Oriale P.
OVEN WHIRLPOOL KEBS278DBL6 "found moisture damage to display membrane circuit, part is discontinued no longer availible. unable to repair this unit under whirlpool service guidlines & replacement program we cannot repair this unit"
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 "tech pulled out refer to start repaire and found filter drier tucked inside cabnet horizontal, tech tried to pull out and was able to hear leak in cabnt on filter drier, called wp and can not be repaired, system was down so could no get SRq1-no q2- no"
Raymond J.
MICROWAVE KITCHENAID KMBS104ESS02 hepler complete
Pablo V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replace control board run test ok request completed Q1no Q2no Q3no
Edi C.
MICROWAVE KITCHENAID KMBS104ESS02 Customer complaint not display: run diagnose test found bad display board replaced re run test all components ok to manufactory specifics.q1nq2n no signature capture policy covid19
Victor B.
WASHER MAYTAG MVWB835DW0 "replaced gearcase. test good q1 no q2 no ,i did;t get signature cause covid-19"
Ramon H.
DRYER WHIRLPOOL WGD5500XW0 q1 no q2 no no sign due to covid 19 greased cx wheel and re coonected lid lock also cleaned dryer of all lint
Oriale P.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "found ice maker arm off of ice maker, unit not hooked up to water reinstalled arm wire. caused ff section to get too cold. advised cust to allow unit temp to adjust to normal. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL WTW8500DC5 "q1-no-q2no--no-sign-covid-19--f0e3,,,f3-e2...f8-e1,,,no hot water coming into washer----replaced defective inlet valve and tested for correct opera.recalibrated.; used 1 W11165546 (WATER VALVE) from stock"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 unit needs sealed system but the contract line was down for getting autrho ordering parst will get autho next visit.; ordrng 1 W10836706 (evap) and 1 WPW10507886 (compressor)
Jonathan H.
RANGE KITCHENAID KFGD500ESS03 unit had issue with teh bruner assembly not letting all flames ignite so we removed and fixed orifice tested unit no furtehr issues oven reaches 450 proper temp
Jonathan H.
WASHER WHIRLPOOL WTW8040DW4 unit needed new valve repaced and tested unit no furtehr issues; used 1 W11165546 (WATER VALVE) from stock
Francisco J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 the fridge is working properly its creezing because they have food infront of the damper explained to customer how the fridge worksq1.noq2.nono signature due to covid19
Larry G.
DRYER WHIRLPOOL WGT4027HW0 "q1no-q2no----no sign--covid-19---different issue-replaced defective gercase pulley.and belt recalibrated and tested for correct operation.; used 1 W10721967 (CAM), and 1 mbW10006384 (belt) from stock"
Chris Z.
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19found sin seed was st to none so i advised the cx to make sure the sin seed is always on max or the 2nd to max so the towls will wring better and i advised the ui is a outch screen and any ressure will casue it not to resond
Pablo V.
COOKTOP JENN-AIR JIC4536XS00 replace display run test ok request completed Q1no Q2no Q3no
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 helper completed
Pablo V.
DRYER WHIRLPOOL WGD560LHW0 replace control board and thermistors run test ok request completedQ1no Q2no Q3no
Jonathan H.
REFRIGERATOR IKEA IX6HHEXDSM00 "Q1Q2 - no customer no signature due to covid 19 protocol. lubricated the hinges and the brackets for the units mullion heater, tested it and all checked out fine"
Victor B.
REFRIGERATOR KITCHENAID KBSD608ESS00 "it was 18 deg, and 50 deg. per male it gets 0 deg. at night but gets hot during the day i add some refrigerant, and alsoe tightened freezer handle. q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Q1: noQ2: no no signature due to covid-19unit has a faulty im so i relaced with a new ojne and tested it and unit filled trey and now should be making ice now
Chris Z.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Q1: noQ2: no no signature due to covid-19i reshaped the gasket and cleared out the ice buildu and now unnit is cooling
Edi C.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer complaint not making ice even after another company replaced ice maker: call tech line found broken wires inside door needing part W10367517 show is discontinued . q1nq2n no signature capture per policy covid19
Chris Z.
DRYER WHIRLPOOL WGD85HEFC0 Q1: noQ2: no no signature due to covid-19ifound a rag inside the blower so i removed it and cleaned out lint and now dryer doesnt make noise
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no,no sign due to covid 19, i need to order display,icemaker and evaporstor for cooling and displat; ordrng 1 WP2188822 (evaporator) and 1 W11114753 (cntrl-elec) and 1 W10873791 (icemaker)"
Francisco J.
REFRIGERATOR WHIRLPOOL URB551WNGZ0 turned off the door alarm the customer wanted it off she says sometimes she leaves the doors open for 3 min and it beeps
Raymond J.
OVEN KITCHENAID KODC304EWH00 "replaced faughty control and thrmst-fix. all test good.q1-no q2-no cx compl that heat from vent has caused discolor, tech call w/p and not covered"
Larry G.
WASHER MAYTAG MVWC565FW0 q1no-q2no---no sign-covid-19--no draining correctly... removed coins fro basket holes and recalibrated. tested for correct operation.
Robert S.
WASHER MAYTAG MVWB835DW1 "Q1 no Q2 no. No signiature due to covid-19. Replaced the main control board and user interface, Caliobrated and tested washer operation."
Chris Z.
DRYER MAYTAG MGDB765FC0 Q1: noQ2: no no signature due to covid-19 unit needs new vent due to it burning u and i need to relace ullys too. cx comlaining about inconsistant drying and i advised his venting may be too long for dryers caabilities; ordrng 1 279640 (pullly) and 1 WPW10293765 (vent)
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "ff section evap fan is covered in ice needs parts replaced auth#kq8i000xpl1not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)"
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "wheni came back on lights and display works replaced main board now everything works, also freezer and f.f. getting cold., q1 no q2 no i didn't get signature cause covid-19"
Victor B.
DRYER MAYTAG MEDX655DW1 replaced broken temp switch test good. q1 no q2 no i didn't get signature cause covid-19
Rose K.
REFRIGERATOR WHIRLPOOL KSSS42QDX05 reinstalled drain pan correctly and replaced ice maker took pics of floor damage; used 1 4317943 (ICEMAKER) from stock
Larry G.
REFRIGERATOR KITCHENAID KRFC704FPS03 q1no-q2no--no sign-covid-19----leveled refer door so handles are level. reinstalled aue filter.. unit is working properly.
Jonathan H.
DRYER MAYTAG MGDC465HW0 replaced dryer parst tested unit no furtehr issues all tested ok use double autho auth# mq1fe00nl2
Edi C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer complaint freezing on rf side : found unit not deforsting replaced part for customer also defrosted unit run diagnose test all components ok to manufactory specifics.q1nq2n no siganture capture per policy covid19; used 1 W10316760 (THERMISTOR) from stock
Jorge A.
DRYER MAYTAG MGD6630HW0 "q1-no,q2-no, due to covid 19 no soign., i instsalled new console/board for proper function and all tested out ok"
Oriale P.
DRYER MAYTAG NGD4655EW1 "found poor air flow causing long dry times, made adjustment to exuast hose for better air flow, unit heating & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Customer complaint not cooing : did seal system for customer run diagnose test all
Francis C.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Training completed
Jorge A.
MICROWAVE MAYTAG MMW7730DS01 "use authorization # mpvh2pvapl1, tomorrow i will call back to get double labor right now computer down, q1-no,q2-no, no sign due to covid 19, i installed all parts computer board for both microwave and oven all teste dout ok."
Ramon H.
RANGE WHIRLPOOL WFG775H0HZ0 wq87oq8dpl1 q1 no q2 no no sign due to covid 19 range working normal a few second delay in lightng explained to cx its a normal funcution of range; ordrng 1 DSW11253659 (burner caps)
Oriale P.
ICE MACHINE KITCHENAID KUIX505ESS2 "found unit off with no power, pulled out away from power outlet unit turned on & is now advised cust to have wall outlet checked, unit working ok. 3yr warranty parts labor. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DRYER MAYTAG MCG8000AWW q1 no q2 no no sign due to covid 19 cx p
Francisco J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 the fridge has an airflow problem the airdamper is blocked with food so its freezing it up.q1.noq2.nono signature due to covid19
Oriale P.
WASHER WHIRLPOOL WTW7500GW2 "replaced broken lid ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR KITCHENAID KSSO42FMX01 unit not cooling properly fan intermittly not turning on ordering fan will replace next visit all else sems fine conden fan and compressor operating normal. condensr coils are clean as well.; ordrng 1 W10822580 (fan) and 2 WP2188820 (ther)s
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 assisted am completed call for the washer
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19units mullion heater was not sat correctly at the top art of it. so the front is staring to sweat and leak down. unable to repair. contacting wp for file #7727820842
Robert S.
RANGE AMANA AGR5330BAS3 Q1 no Q2 no. No signiature due to covid-19. Replaced the oven socket and lamp. Oven operatipn and surface burners all work normally.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 the fridge is working properly there are no noies currently no noisesq1.noq2.nono siognature due to covid19
Raymond J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 tech found fzr completly packed and not allowing air circulation and cused ice to form and block return air vent. tech removed ice from return vent and had cx remove some of the food. all test goodq1-no q2-no
Francis C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Training complted; (created new UIS, deleted prior attachment to UisID 52049)"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 replaced parst and tested unit keep settings at 1 or 2 if theres not alot of food inside that way unit dosnt keep freezing over all else testedfine
Victor B.
REFRIGERATOR AMANA ASI2575GRS00 not defrosting-; ordrng 1 W11203924 (control box) and 1 W11216949 (UI) and 1 W11405276 (hardness)
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFN506ESS00 q1 no q2 no no sing c19 installed l e d and ied boarf from jh ckd ok
Francisco J.
DRYER WHIRLPOOL WGD8500DC4 the dryer is working smooth there is no problems with the dryer .q1.noq2.nono signature due to covid19
Victor B.
REFRIGERATOR KITCHENAID KFXS25RYMS4 ice maker not calling for water.
Robert S.
WASHER MAYTAG MVWB765FW1 Q1 no Q2 no. No signiature due to covid-19. Error code f9 e1. Replaced the drain pump and tested operation.
Francisco J.
FREEZER WHIRLPOOL WRF535SWHZ01 the valve isnt supplying water to the icemaker; ordrng 1 WPW10420083 (valve) and 1 W11396033 (switch)
Rose K.
WASHER MAYTAG MVWC565FW0 needs gearcase leaking oil motor and cams; ordrng 1 w11035751 (gearcase) and 1 w11026785 (motor) and 1 wpw10006384 (belt) and 1 w10721967 (cams) and 1 w10528947 (hub)
Jonathan H.
STOVE WHIRLPOOL WFG525S0JS0 unit needed hinges they had it uninstalled at the office got the hinges no furtehr issues
Jorge A.
DISHWASHER KITCHENAID KDTE704DSS0 "q1-no,q2-no, no dsign due to covid 19, in stalled new seal for proper function. all tested out ok"
Jonathan H.
DRYER WHIRLPOOL WGD7500GC0 "unit needed gasket, replaced it tested unit no furtehr issues all tested ok"
Raymond J.
REFRIGERATOR KITCHENAID KBFN402EPA02 "tech found faughty lights in fzr and upper refer parts prev tech replaced lights on sides in refer on 3/3/20 they war still wotking, on 12/10/19 upper lightd were replaced but are now out, cx will have to pay labor, cx says they will wait and will not pay"
Jorge A.
FREEZER JENN-AIR JBZFL18IGX00 "q1-no,q2-no, no sign due to covid 19, i made adsjustment in freezer box for proper opening all testred out ok"
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Q1 no Q2 no. No signiature due to covid-19. Checkeed the refrigerator found temperatures normal. Freezer 0f refrigerator 38f and ice maker is working now. All diagnostic test passed and no ice maker error codes.
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS4 found top panel making noise from blower due to bad instalation test after install in place run test ok request completed; ordrng 1 8205262RB (steam)
Robert S.
DRYER AMANA NGD4655EW2 Q1 no Q2 no No signiature due to covid-19. checked the dryer found the machine is not venting due to obstruction in wall vent. customer to correct wall vent problem.
Rose K.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "needs new rf door, door warped not hitting the switch ordered new black stainless door and door switch; ordrng 1 LW11038910 (rf door) and 1 W11384469 (door switch)"
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no error codes. Tested manually all functions are normal. Recalibrated the washer.
Oriale P.
WASHER WHIRLPOOL WFW94HEXW2 "reeplaced burnt out motor cntrl board causing f-6 e-1 communication error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no--no sign-covid-19---replaced main and ui controls tested for correct operation in test cycles.. unit working ok.
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no, no soign due to covid 19, i clean ice in return air for better function all tesed out ok"
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502ESS01 replaced parts and tested unit ran out of oxygen so had anotehr tech come by and let me use tanks tested unit after no furtehr issues no leaks allow 24 hours use autho kq3r700nl3; used 2 WPW10143759 (DRIER) from stock
Oriale P.
WASHER WHIRLPOOL WTW8000DW5 "removed objects stuck inside drain pump, causing error f-9 e-1. ran test thru diagnostis, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER WHIRLPOOL WGD8000DW4 "reinstalled misaligned door catch & added grease to catch, ran test in diagnostics heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Edi C.
REFRIGERATOR KITCHENAID KBFN506EPA01 Customer complaint not lights :run diagnose test found bad control board for lights replaced for customer open door lights iluminating all componnets ok to manufactory specifics.q1nq2n no siganatur capture per policy covid19
Pablo V.
REFRIGERATOR WHIRLPOOL MTB1504ARW run testinstruc customer to clean gasket run test ok request completed
Edi C.
MICROWAVE KITCHENAID KEMS308SSS04 Customer complaint taking long and shutiing off : odering part for customer q1nq2n; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10207398 (elmnt-bake) and 1 ovendolley (1 ovendolley)
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Q1 no Q2 no. No signiature due to covid-19. Found door bellow loose and the spring off the machine. Reseated the door bellow and spring. Tested the washer for leaks.
Pablo V.
WASHER WHIRLPOOL WFW85HEFC1 unit needa new tub rotor motor; ordrng 1 w10901030 (tub) and 1 w10870751 (stator) and 1 w11253212 (screw) and 1 wpw10568614 (hose) and 1 2man (2man)
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 drain ice up and return ice up also-defrosted all test good. q1 no q2 no i didn't get signature cuse covid-19
Ramon H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 cx had fresh food door not closing proper remove and tested working good also had normal noise coming from compressor q1 noq2 no no sign due to covid 19
Ramon H.
OVEN JENN-AIR JJW2830DP02 cx had loose hinge pulled oven out and tighten hinge down securely also checked temp fuse in back heating properly no further issues at this time q1 no q2 no no sign due to covid 19
Ramon H.
DISHWASHER JENN-AIR JDTSSS246GP0 cx had no power going to unit found bad connection to outlet and found loose wire on heater reconnected and tested working good q1 no q2 no no sign due to covid 19
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 repaired mullion
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint not cooling : found bad control board replaced re run test all componets tested ok to manufactorry specifics.q1nq2n wear PPE no signature capture per policy covid19.
Ramon H.
REFRIGERATOR KITCHENAID KSSS42QJX00 cx has several dispensor problems does not wish to proceede q1 no q2 no
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 no q2 no no sing c19 installed disp motor ckd ok different issue
Oriale P.
MICROWAVE JENN-AIR JMW2430DS01 "replaced dead mmain cntrl & user display board, unit tested & working, parts covered under 5yr warranty. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 frost entering into the bin and stopping door from closing proeprly ordering door and setting up apprt once we recive part; ordrng 1 W11109888 (bin) and 1 W11126296 (bin) and 1 LW10728959 (dor)
Raymond J.
REFRIGERATOR KITCHENAID KBBL306ESS01 "repl compressor by MT, chk and all teest good refer @ 38f and fzr @ 1f. q1-no q2-no"
Francis C.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Traing complted; (created new UIS, deleted prior attachment to UisID 51660)"
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1 no q2 no no sing c19 2 yr waranty from costco unit ckd working normal
Pablo V.
RANGE-GAS WHIRLPOOL WFG505M0BS3 unit need a new control knob and caps; ordrng 1 WPW10183368 (cap) and 1 WPW10183369 (cap) and 1 WPW10183370 (cap) and 1 W10554125 (GRIDDLE) and 5 WPW10339442 (knob)s and 1 W11126814 (control)
Larry G.
DISHWASHER WHIRLPOOL WDF520PADM9 q1no-q2no----replaced defective motor and cycle tested through test cycle for correct operation. verified no leaks.picked up part from marcone..one ordered was defective.; pckd up 1 W11025157 (pump&motor)