Local Reviews
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Enrique M.
FREEZER WHIRLPOOL WRS571CIHW01 "Frost on top of freezer compartment, removed frost vand adjusted door gasket, tested , door closing fine now...."
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Not dispensing ice, cleaned ice chute and adjusted ice door, reinstalled crispes and lubed tracks."
Jonathan H.
REFRIGERATOR WHIRLPOOL n/a Replaced parts but separate issue from last time. This time was no cooling at all last time was ice buildup. Fixed the harness before the cabinet for compressor. Tested unit and unit finally got power to power up compressor. Bill separately not a callback separate issue.
Oriale P.
WASHER WHIRLPOOL WTW2000HW0 "found gasket out of hose connection to sink causing water leak, unable to repair needs new hose. direct ordered part cust will install himself.; ordrng 1 W10849778 (hose ds)"
Rose K.
LAUNDRY CENTER WHIRLPOOL n/a removed object from water pump
Jonathan H.
WASHER MAYTAG n/a Unit needed recalibration and also they have bad neutral line they need electrical to fix it. Ran multiple tests and my outlet indicator says needs new neutral line.
Rose K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 light harnless came unconnected
Enrique M.
REFRIGERATOR WHIRLPOOL KSRB25FHSS02 "No ice, freezing in the refriherator compartment, replaced the ice maker, water valve and air diffuser...; used 1 4317943 (ICEMAKER) from stock"
Oriale P.
WASHER WHIRLPOOL WTW4850HW1 "unit not draining water, needs drain pump. cust does not want unit repaired home depot to replace unit."
Rose K.
DRYER AMANA NGD4655EW2 replaced belt and pulley; used 1 4392065 (REPAI KIT) from stock
Rose K.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 replaced evap fan motor
Jonathan H.
DOUBLE OVEN KITCHENAID KODE500ESS02 Communication error between appliance manager and ui. I checked harness for ui white wire o. Harness pulled off pin causing the error code. Reset and tested. All checked out fine.
Larry G.
DRYER MAYTAG MGDC465HW0 checked air flow to outside and verified correct cycling temperatures. checked lint screen and outlet duct for obstructions.advised on timed dry and automatic cycle settings. dryer working ok.
Jonathan H.
MICROWAVE WHIRLPOOL AMV2307PFS2 Replaced fuse tested unit no fuher issues. ; used 1 WPM0805101 (FUSE 20A) from stock
Jaime G.
REFRIGERATOR SBS WHIRLPOOL n/a FOUND DOORS UNEVEN HAD DOORS LEVELED
Jonathan H.
OVEN JENN-AIR n/a Unit needed fan sensor reset it wasn't allowing unit to turn on and bake. Removed error code and removed obstruction on fan so it can spin freely. Tested unit no further issues.
Jaime G.
RANGE KITCHENAID KFGG500ESS2 found front left burner delayng with ignition cleared the gas orifice and switched caps and range worked ok
Jonathan H.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump tested unit no further issues the drain line was not installed properly it also dosnt have an air gap assembly so I reinstalled with it positioned upward to allow the drain to siphone out properly.
Jonathan H.
DISHWASHER KITCHENAID KDTE104ESS1 Unit needs new control and touch panel ordering parts. ; ordrng 1 W10854225 (BOARD) and 1 W10903576 (CONTROL)
Rose K.
WASHER WHIRLPOOL WTW4816FW2 ordered new inlet valve; ordrng 1 W11210459 (valve inlet)
Jaime G.
RANGE HOOD WHIRLPOOL UXT5530AAS3 found one of the speeds dont work control needs to be replaced ORDERED PART; ordrng 1 w10851619 (cntrl)
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Due to leaking water in refrigerator side , i unclogged drain from the front of evap. side after did the job all sound fine."
Larry G.
DRYER WHIRLPOOL MGDB835DW replaced door strike and tested for correct door closing/opening
Sarkis M.
REFRIGERATOR KITCHENAID KRFF507HPS00 need crispr orderd sd to cust; ordrng 1 W10919809 (pan-crispr ------- sd)
Oriale P.
WASHER MAYTAG MVWB835DW4 "found overloading error, ran thru test unable to verify complaint of not working, recalibrated washer working ok."
Jonathan H.
RANGE WHIRLPOOL WFG505M0BS3 Unit needed gas valve shutoff fixed it was jammed not allow gas to flow thru. Tested unit no further issues. Also had issue with igniter assembly. Removed igniter and found harness was shorted. Fixed harness tested unit no further issues.
Pablo V.
OVEN KITCHENAID KEBS107SSS03 oven need a new control board need a helper please send francis cruz; ordrng 1 WPW10119143 (cntrl-elec) and 1 2man (francis)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 found ripped wire inside door. going to need door to complete; ordrng 1 LW10859844
Sarkis M.
DISHWASHER KITCHENAID KDTE404DSS1 installed panel and cntl-elec parts cover 5yr
Jaime G.
COOKTOP IKEA IGL730CS0 FOUND NO GAS LEAK BUT I FOUND OVEN SMOKING WHILE DUE TO MINERAL OIL USED TO CURE OVEN. CHECKED GAS LINES USING BUBBLES (LEAK DETECTOR) AND FOUND NO TRACE OF A GAS LEAK
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Frosting or condensation top of door on top of seal and smell coming from the rear area, cleaned frtost and adjusted door gaskat, sealed gaps around freezer door perimiter, cleaned drain pan that had a bad smell."
Edi C.
DRYER-GAS WHIRLPOOL WGD95HEDU1 found bad control board ordering part for customer wjbmw00ep1; ordrng 1 W10849080 (cntrl-elec) and 1 W10800230 (panel-cntl)
Chris Z.
REFRIGERATOR WHIRLPOOL EL87TRRRSO2 founf leak in the evap going to need sealed system tech; ordrng 1 WP4-81546-002 and 1 SStech (ssealed system tech)
Jonathan H.
DRYER WHIRLPOOL WGD4815EW0 U it was burning portions of the clothes but on the large large loads of clothing due to the fact it wasn't tumbling very well. The temps were set for high so I informed to have medium heat when using thick loads to ensure that the back bulkhead dosnt get too hot from the gas valve and also to ensure that the clothes have enough room to tumble freely thru out full duration of the cycle.
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "switch was frozen defrosted now switch turn light on, and raized door a little bit for air not to go n."
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "switch was frozen defrosted now switch turn light on, and raized door a little bit for air not to go n."
Larry G.
DISHWASHER KITCHENAID KUDS35FXSS9 water not spraying to top or middle spray arms; ordrng 1 WPW10780877 (pump&motor)
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 Repla ecdd parts and silicones inside of pan portion for no water leaks all tested fine no further issues.
Pablo V.
DRYER MAYTAG MGD8200FC0 install seal back in place tesst ok request completed
Larry G.
WASHER WHIRLPOOL WFW5620HW0 normal whites was set to no spin. advised on setting and verified correct operations.showed customer all opeations and how to use clean cycle.
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 bad evap. motor i picked up from marcon at south gate and installed now air flow.; used 1 WP2315549 (evap. motor) from stock
Sarkis M.
RANGE JENN-AIR n/a auth #jjbnmjbdl2 wt francic; ordrng 1 gasleakdetector (gas leak detector) and 1 2man (2man wt francis)
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 found bad motor control ordering part for customer need two men; ordrng 1 WPW10374126 (cntrl-elec) and 1 1twomen (1two men)
Edi C.
DRYER WHIRLPOOL WET4027HW0 Customer complaint noisy dryer: found blower wheel rubbing against felt seal adjusted re run diagnose test no noise dryer tested ok to manufactory specifics.
Pablo V.
LAUNDRY CENTER MAYTAG MHW3505FW1 replace control switch and latch run test ok request completed
Rose K.
DRYER MAYTAG MGDB835DW4 removed object found cought on the felt seal
Jorge A.
LAUNDRY CENTER WHIRLPOOL WTW5000DW0 as ahelper
Francis C.
LAUNDRY CENTER WHIRLPOOL WTW5000DW0 "Found broken hub , also damaged transmition shaft , just replaced , noe its working ok tested fine, use authorization # s225equse crm/sr # 112310485."
Chris Z.
WASHER MAYTAG MHW3505FW1 "ran diagnostics and found off ballence error. advised of unit cant sense load due to weight, the unit can malfunction as so"
Rose K.
OVEN WHIRLPOOL n/a replaced ignitor; used 1 12400035 (IGNITER KIT) from stock
Edi C.
WASHER WHIRLPOOL WTW8000DW5 Customer complaint leaking : run diagnose test uanble to find leak all components tested ok to manufactory specifics.
Jonathan H.
MICROWAVE JENN-AIR JMV9196CS3 Replaced all parts and tested unit no further issues with it all checked out ok
Jorge A.
REFRIGERATOR KITCHENAID n/a "Due to gasket is worn out and air leak at dispenser side , i will order theses parts; ordrng 1 WPW10546285 (motor) and 1 W10800790 (gasket-fip)"
Jonathan H.
MICROWAVE OTR KITCHENAID n/a Unit needed adjustments to the switch assembly fixed switches and tested unit no further issues. Broke glass while during repairs so gave customer discount.
Oriale P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found broken sliding door for detergent on dispenser, need part replaced; ordrng 1 W10861000 (detergent dispenser)"
Victor B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "installed f air filters that were not install by installers, and ordered fresh food right door that has 2 long scratcher on the side.; ordrng 1 W10839793 (nameplate) and 1 W10849509 (dor-fip)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 FOUND A COUPLE OF SMALL GAPS ON FREEZERS DOOR. ADJUSTED DOOR AND GASKET USING THE HEAT GUN
Jorge A.
DISHWASHER KITCHENAID KDTE234GPS0 "Due to d/w not wroking , I rest the main board and run diagnostic testa all fine after that test"
Jaime G.
WASHER WHIRLPOOL WFW72HEDW0 FOUND WASHER TO BE OK BUT THE HOUSE PLUMBING AFTER THE WASHER DRAINS A FEW TIMES WATER COMES FROM UNDER THE WALL WHERE DRAIN PIPE IS CUSTOMER IS AWARE OF THE PROBLEM
Pablo V.
DRYER WHIRLPOOL GEW9250PW1 instaall braket back in place runt est nomal sound run testy heat ok request completed
Sarkis M.
DISHWASHER KITCHENAID KDTE104DSS0 kj79tj7epl1 adj drain pump ckd working ok
Larry G.
MICROWAVE AMANA AMV2307PFW2 advised on air dampner opening and closing when exhaust fan turns on.
Larry G.
DRYER AMANA NGD4655EW0 cabinet dented right side....auth# ajbny00epl2; ordrng 1 8533643 (cabinet)
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Frost in freezer, checked doors and gaskets, all sealing good, adviced.."
Edi C.
DRYER MAYTAG MGDX6STBW2 Customer has 26 motnh extended warranty aaron: put push to start back in placed all tested ok info custorm of bad vent fire hazard dryer tested ok to manufactory specifics.
Pablo V.
WASHER WHIRLPOOL MLG2000AWW "washer need a new motor control and switch; ordrng 1 12002039 (motor,neptune) and 1 WP22002119 (motor-wax) and 2 WP22002162 (switch-dor)s"
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to loose door handle , I did adjusted the handle for proper fucntion"
Edi C.
WASHER MAYTAG MVWX655DW0 Customer complaibnt leaking : found bad gearcase orderinf part for customer autho double labor mjb6m00dl2; ordrng 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
Rose K.
WASHER WHIRLPOOL LSB6300PW4 "replaced basket drive and block reordered new basket paid in full; ordrng 1 W10389328 (basket & bal ring), pckd up 1 W10820043VP (basktdrive)"
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 units control lock was on
Oriale P.
DRYER WHIRLPOOL WGD70HEBW1 "replaced bad noisey idler pulley wheel, ran test working ok.; used 1 W10837240 (BRACKET) from stock"
Francis C.
REFRIGERATOR FD KITCHENAID n/a helping JV TRAINING .
Jorge A.
REFRIGERATOR KITCHENAID KBFN502ESS02 as helper
Enrique M.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Frost build up no light, removed frost from around interlock switch, chedked doord and gasket, all sealing good, adviced...."
Jaime G.
WASHER WHIRLPOOL WTW7500GW0 FOUND SEVERAL ERROR CODES AND THAT WAS DUE TO THE DRAIN HOSE BEING CLAMPED TO ANOTHER HOSE VS BEING CONNECTED TO A STAND PIPEWASHER OK
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "frost build up on front freezer door, freezer gasket had small gap on top of door . resealed gasket with heat gun"
Chris Z.
OVEN WHIRLPOOL WFG540H0ES1 "CX states that unit wasnt going up to temperature and had a weired smell one time.. i ran test and unit got up to temps perfectly . , educateed cx on callibration"
Francisco J.
DRYER-ELECTRIC WHIRLPOOL WGD5000DW2 replaced the seal request completed .also tested out the dryer for the heat.
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replaced sump assembly tested working good
Enrique M.
DISHWASHER KITCHENAID KDTM404EBS3 "Not cleaning dishes properly, replaced lower spray arm and ran diagnostics...."
Enrique M.
DISHWASHER KITCHENAID KDTE204DSS0 "Door falling down, replaced the door link kit and ran diagnostics, all passed"
Jorge A.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Due to not washing intermittent, i installe new sump pump for better function amd all working great."
Chris Z.
WASHER MAYTAG MVWC416FW0 "the only thing was a loose screw,, i tightend the bolt and now unit is complete"
Edi C.
WASHER WHIRLPOOL WTW4816FW2 "3/11/19 7:54: EC rspndd 3/8 FRI, Customer complaint not working right : found bad main control board replaced itrun diagnose test all components tested ok to manufactory specifics."
Larry G.
WASHER MAYTAG MVWC465HW2 "checked wash machine for leaks, put washer into test mode and ran a cycle. leak is coming from water hoses on back of washer. hoses need new gaskets, informed customer not covered under warranty"
Jaime G.
DRYER WHIRLPOOL WGD7500GC0 FOUND THE BLUE WIRE DISCONNECTED FROM THE FLAME SENSOR HAD IT RECONNECTED THEN DRYER WORKED OK
Jonathan H.
MICROWAVE KITCHENAID KMHC319ESS4 "door issue with the door switch, opened up switch and found cam from door not latching properly fixed door and hinge and unit latches nortmally now with the controls to allow unit to turn on normally all checked out fine"
Francis C.
DISHWASHER KITCHENAID KDTM404ESS3 HELPIN JV TRAINING
Francis C.
LAUNDRY CENTER MAYTAG MVWB765FW3 HELPING JV TRAINING .
Pablo V.
WASHER WHIRLPOOL WFW3090GW found water on washer show customer how washer works in every cycle run test ok drain all water out request completed
Jorge A.
DISHWASHER MAYTAG MDB4949SDZ0 "Due to not draining properly, i instaleed new darin pump for proper function and educated to customer also all teste dout ok."
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 replaced damper contrl unit should start acting correctly and not freez any food
Raymond J.
REFRIGERATOR KITCHENAID KBFC42FSS00 "repl door swtich, and test. all test good"
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 not making ice installed new i.m ckd ok
Pablo V.
WASHER MAYTAG MHW5630HW0 instru customer to snake the drain pipe water is coming back front pipe run test ok request completed
Pablo V.
DRYER MAYTAG MGD5630HW0 run test instruc customer how dryer works and the f03 error code is for the vent instruc to clean vent run test ok request completed
Larry G.
WASHER WHIRLPOOL WFW87HEDW0 "F803-error code on washer. put washer into test mode, spin, agitation and rinse all checked good. ran a test load with minimal clothes, washer tested good. no vibration and no smells"
Chris Z.
WASHER MAYTAG MVWC415EW1 job done
Ramon H.
WASHER WHIRLPOOL WTW8040DW4 cx unhappy with performance of washer and how much water it takes to wash clothes efficently..explained to cx how to get best use out of washer..cx not happy with run times and washer overall operation
Pablo V.
OVEN JENN-AIR JJW3830WS02 helper completed
Raymond J.
REFRIGERATOR MAYTAG MSD2454GRW "found refer completly dead due to compressor pulling lock rotor amps, saftey recall did not repair, comp has hard start kit that was not able to help any longer needs compressor,"
Pablo V.
WASHER MAYTAG MHW5500FC0 replace console and control board run test ok request completed
Raymond J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 upon arrival tabs that hold in filter needed re allingment . reallingned to prevent from droping down and giving filter change messages.
Raymond J.
DRYER MAYTAG MGDB765FW0 upon arrival . set on tst to insure no error messages. adjusted legs due to unbalanced unit when set with clothing. no error codes.
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "installed motor & pump, water is now draining out of dishwasher"
Oriale P.
DRYER MAYTAG MGDB765FW0 "was unable to verify unit not starting, cust not aware of how to start need to hold finger over start button to start unit, without pushing button. test dryer working ok."
Oriale P.
WASHER MAYTAG MVWB765FW3 "ran washer thru diagnostics, cleared f1 e2 sticky key error, recalibrated unit explaned cycles & operations to cust, washer working ok."
Ramon H.
WASHER MAYTAG MVWB850WL0 cx main control needs to be replaced cx does not wish to proceed
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHV freezer led burn out -replaced now lits freezer and top of f.f.
Edi C.
WASHER WHIRLPOOL WTW8900BC0 "Customer complaint not running : run diagnose test found error code f51 overloading , run test all componenst tested ok to manufacroty specifics."
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 replaced thermister assembly and applied the ac tape to hold proper temp also installed relay board new firmware all tested fine no issues
Larry G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "installed pump and motor, dishwasher now pumping out water."
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to no lights in bothh compartment , i installe these light and all works fine."
Robert S.
REFRIGERATOR WHIRLPOOL GI6FARXXY04 ".no charge, same complaint as previous visit. unit was freezing produce in fresh food side of fridge. found on the left fridge door was not having a complete seal with icemaker. heated up gasket to get a complete seal. also advised customer not to put food next to vent in the back left of fridge."
Francisco J.
MICROWAVE WHIRLPOOL WMH53520CS-2 replaced the board the microwave is working properly again.
Enrique M.
REFRIGERATOR AMANA ABB1924WEW3 "Leaking water on floor, found clopged drain hose, cleared the drain and removed big ball of ice, tested, working fine now...."
Jaime G.
REFRIGERATOR KITCHENAID KSSC36QTS08 INSTALLED THE NEW DAMPER AND THERMISTERTHE DAMPER ON FIRST VISIT WAS THE RIGHT NUMBER WRONG PART PACKED IT WAS RETURNED
Francis C.
RANGE HOOD WHIRLPOOL KXW8748YSS0 HELPING JV TRAINING .
Oriale P.
WASHER MAYTAG MVWB765FW1 "recalibrated washer explained to cust temps too hot from water heater causing condensation build up, advised cust to set water heater temp down. unit ok. service fee waived"
Larry G.
WASHER MAYTAG MVWC416FW1 "f0E5-F0E2 error codes detect, unbalanced load. Put into test mode, checked shocks, leveled washer, washer working good"
Chris Z.
RANGE KITCHENAID KSGG700ESS1 burner caps were switched causing the electrodes to be unable to ignight the flames
Chris Z.
DISHWASHER KITCHENAID KDTM404ESS3 "cx was concerned unit was leaking due to water marks, i found that the droplents shes seeing is coming from her countertop"
Chris Z.
DISHWASHER KITCHENAID KDTM404ESS3 found leak comming from drainhose and water valve i fixed the drain hose and i tightened the valve and now unit doesnt leak
Francisco J.
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 replaced the pump the one that was on there has so many quarters and a sock explained to customer if she does not empty the pockets the pump can burn out again.
Edi C.
WASHER WHIRLPOOL MVWB835DW4 Customer complaint not washinbg : instruct customer feature operation washser tested ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MHW3505FW1 "removed debris from hot water fill line to valve causing issue with timed fill & pressure sensing, ran test working & filling ok."
Jaime G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 FOUND MOTORS HARNESS DISCONNECTED HAD IT RECONNECTED THEN UNIT WORKED NORMAL
Pablo V.
WASHER MAYTAG MHW5100DWO replace control board ramd dellow run test ok no leaks request completed
Larry G.
REFRIGERATOR JENN-AIR JSC23C9EEM00 not making ice...went into test mode and got 23(bad switch)...replaced ice maker and tested for harvest. also did fill test to verify water fill.; used 1 W10873791 (ICEMAKER) from stock
Robert S.
WASHER WHIRLPOOL WTW8500DW0 "aig approval authorization wj8en00mpl1unit has water temp error and will not lock in manual. replaced control, water valves, and panel. recalibrated unit. ran unit through a quick test to veirfy it is working."
Francisco J.
STOVE WHIRLPOOL WFG505M0BS3 installed the regulator the range i working properly again.
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "due to no ice is doing, I installed new icemaker in order to function properly."
Enrique M.
DISHWASHER KITCHENAID KUDS03FTPA0 "Door not holding sepositiopn, replaced the link door kit and tested operastion, working fine now.."
Edi C.
WASHER WHIRLPOOL WFW72HEDW0 Customer complaint not working : found bad control board and clog pump fix it run diagnose test all componenst tested ok to manufactory specifics.
Oriale P.
WASHER MAYTAG MVWB865GW0 "removed debris from fill lines to inlet valve, ran test water coming thru no noise working ok. advised cust on plumbing issue"
Sarkis M.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 NEED AIR DAMPER & CLEAN COND
Oriale P.
WASHER MAYTAG MVWC565FW1 "found f-7 e-6 & f-7 e 7 motor unable to reach target speed error, inspected drive system & motor, was unable to verify complaint, advised cust"
Edi C.
DISHWASHER KITCHENAID KDTM404EBS3 Customer complaint not working : replaced parts run diagnose test complete cycle dish washer tested ok to manufactory specifics.
Raymond J.
REFRIGERATOR KITCHENAID KSCS25FSMS01 upon arrival interior lights out of specs. upon insoection correct voltage is present but needs balace replacement . gave custumer estimate she declined charging only for visit and tier 1 via check.
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 autho:7723847604 policy adjustment:wjaie00ep1customer did not go through with the repair they rather buy a new one .this call is closed.
Robert S.
WASHER MAYTAG MVWB765FW "unit was extremely loud during spin cycle. replaced the transmission and screw, recalibrated the unit and tested to make sure unit is now working"
Oriale P.
DRYER WHIRLPOOL WGD8000DW "replaced bad air duct with black stains on it causing damage to clothes, ran test ok."
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint bad door seal: found bad door seal replaced it run diagnose test all components tested ok to manufactory specifics.
Robert S.
REFRIGERATOR MAYTAG MSF25D4MDM02 unit has a leak in the front coming from filter. replaced housing and verified unit is no longer leaking.
Jonathan H.
REFRIGERATOR KITCHENAID KRFC302EBS00 Replaced Customers gasket and basket casing. Customers door was not properly aligned; aligned and heated gasket to mold in shape.
Ramon H.
WASHER MAYTAG MVWB450WQ2 called aig and it was denied again 7724233752 taled divya
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 as doneahelper
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS5 replaced tracks tested working good..no further issues at this time
Pablo V.
DRYER MAYTAG MGDB765FW0 instruc customer how dryer wor found a lot of lint instruc abouth cleaning filter before and after every cycle test heat ok request completed
Francisco J.
DRYER WHIRLPOOL WED75HEFW1 reference #7724345079the unit has a voltage drop i tested it out with techline there is voltage in the unit but when we start it the voltage drops .
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 cx had vibration coming from compressor area mover cooper lines off compressor sound went away
Larry G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "fridge and freezer not getting cold, both compartments are room temperature. freon leak in sealed system. fridge needs sealed system work."
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "fridge making intermittent vibrating noise , put fridge into test mode, temperture readings normal. no ice build up. made adjustments to fridge door, the door was uneven and made adjustments to make door level"
Chris Z.
DISHWASHER WHIRLPOOL WDF760SADT0 "unit is still not working after i replaced both cntrl and sump assy together as per tech support and master tech.. unit still not working,, i checked wire harness for cuts for crimps, found none .."
Jaime G.
REFRIGERATOR KITCHENAID KSCS25FVMK03 INSTALLED THE NEW ICE MAKER AND IT CYCLED AFTER IT WAS INSTALLED
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Found fan stucked was not workingthat make water not to evaporate and make heat in liner cabinet in middle,adjusted the fan now is working. as should be and chehk for leak all fine.authorization # s225eq"
Ramon H.
DISHWASHER KITCHENAID KUDE40FXSS6 replaced adjuster tested working good
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 Customer complaint f06e2 : found bad motor control board replaced it run diagnose test all components tested ok to manufactory specifics.; pckd up 1 WPW10374126 (cntrl-elec)
Edi C.
WASHER WHIRLPOOL MVWX655DW1 Customer complaint noisy when filling : replaced fill valve run diagnose test all componenst tested ok to manufavtory specifics
Jorge A.
FREEZER WHIRLPOOL WRT518SZFM00 "Due to air leak at the top of freezer side , i installed washer in order to raise little bit up for better closing and no more leak.; used 2 wp521185-1 (washer) from stock"
Enrique M.
REFRIGERATOR WHIRLPOOL ED25RFXFW01 "Not freezing at all, found locked up compressor pulling 9 amps, needs compressor but customer wants to replace the unit, paid service fee only."
Victor B.
REFRIGERATOR KITCHENAID KSC24C8EYY02 frost only 1st evap. line.-ordered compressor evp. and 3 way valve.; ordrng 1 WPW10643261 (evaporator) and 1 W10309988 (compressor) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid)
Pablo V.
WASHER MAYTAG MVWC565FW1 washer need a new control; ordrng 1 W11162438 (control)
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "unit needs new valve, water on and lets unit fill without being energized, defective from factory. explained to customer we need the valve to be replaced they want new unit i told them we onloy do repairs but will inform customer service rep, i will reach out to yuli, the issue and will determine next step.; ordrng 1 W10872255 (valve)"
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 need new base roller nand helper; ordrng 1 W10456115 (support) and 1 W11095574 (base) and 1 2man (2man)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "got unit to stay on, it was plugged into a bad outlet but now the compressor wont start.. im going to need mian cntrl and start dev and cap; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 need led module led board; ordrng 1 W11205083 (led module) and 2 W11205083 (led module)s and 1 W11205083 (led module) and 1 W10830288 (led board)
Larry G.
WASHER MAYTAG MVWC565FW1 "replaced shifter, unit will not go into spin mode. please order motor and control board.; ordrng 1 W11162438 (control board) and 1 W11026785 (motor)"
Ramon H.
ALPHA MAYTAG n/a cx stated she has loud noisr coming from back of washer 75% of the time could not hear noise but man control not working properly stacked unit; ordrng 1 W11029844 (main control) and 1 W11174376 (console) and 1 W10859004 (panel-cntl) and 1 W11106747 (bellow) and 1 WPW10544980 (rotor) and 1 WPW10657810 (stator) and 1 2ndman (laundry)
Jaime G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 TOP LEFT DOOR SENSOR NEEDS TO BE REPLACED ORDERED PART; ordrng 1 W11251738 (COVER)
Sarkis M.
FREEZER KITCHENAID KBSD608ESS00 bilt in redf 2 yr waranty installed ied module ckd ok orderd filter cap was broken s/d to cust; ordrng 1 WP2260518B (cap-filter sd)
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 refigerator door warped ordering the door; ordrng 1 LW10646224 (dor-fip)
Sarkis M.
DISHWASHER KITCHENAID KDTM804EBS2 water leaking from motpr pump orderd; ordrng 1 W10861526 (pump&motor)
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "fan at ice maker assembly runs up and down, ice maker not calling for ice , needs main board, fan and ice maker, need auth. from insurance.W11294907 ice make W10846539 fan WPW10675033 main board; saved tckt"
Victor B.
DISHWASHER WHIRLPOOL WDF540PADW0 "per tech support to replace main board, console and button those parts #'s were given to me by tech support, also SR#7724348225; ordrng 1 W10804117 (cntrl-elec) and 1 W10849355 (button)"
Victor B.
DISHWASHER WHIRLPOOL WDF540PADW0 "per tech support to replace main board, console and button those parts #'s were given to me by tech support, also SR#7724348225; ordrng 1 W10804117 (cntrl-elec) and 1 W10849355 (button)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 SR#7724348077 evap. ice up again per tech support to replace the temp. control and gave me a SR; schdld next appmnt for 3/15 FRI !
Oriale P.
WASHER MAYTAG MVWC415EW1 "found water leaking from tub seal into gearcase causing damage to mechanical parts, needs part replaced.; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley)"
Jaime G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 FOUND UNIT WITH A BAD SUMP ASSMLY AND MISSING PART ORDERED THEM; ordrng 1 W11087376 (SUMP) and 1 8269144A (HOSE) and 1 WP8269146 (CLAMP) and 1 WPW10545278 (HOSE)
Jaime G.
WASHER MAYTAG MVWB765FW2 FOUND A BAD CRACKED OUTER TUBORDERED PART; ordrng 1 W10811957 (TUB)
Jaime G.
WASHER MAYTAG MVW565FW1 FOUND MOTOR HUMMING WHEN WASHING AND OR SPINING ORDERED PARTS; ordrng 1 MVW565FW1 (MOTOR) and 1 W11158831 (CAP) and 1 W11162438 (CNTRL)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 need filter had; ordrng 1 W11043013 (valve) and 1 W10753488 (reservoir)
Francis C.
M/W OVEN COMBO KITCHENAID KEMS309BSS01 "complaing door wont closing , found bent door hinges oven and wrong door oven been installed , also broken glass frame glass , ordering all part i need it to completed this job , authorization khr2000epl1 , this call will be take care only by MT , i will contact custumer when all part are in the warehouse for reschedule , recuested by custumer .; ordrng 1 WPW10335920 (frame glass) and 2 W10825778 (hinge-door)s"
Jonathan H.
DRYER MAYTAG MEDC465HW0 "Customers unit has an issue witht the heating cycles. replaced timer, but found that the relays in the temperature switch are defective. needs new; ordrng 1 WP3405156 (switch) and 1 WP3977767 (thrmst-fix)"
Sarkis M.
MICROWAVE OTR WHIRLPOOL WML75011HW0 babinet did not come wt nut; ordrng 2 W11122643 (nut)s
Raymond J.
WASHER WHIRLPOOL WTW4816FW1 "chk and test washer, found geacase noisey ord part; ordrng 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W11255272 (gearcacase) and 1 W10913953 (actuator)"
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "replaced main control pre tech line, refer started same problem after ten min. call tech line and recommend repla low volt evap fan; ordrng 1 WPW10308033 (motor-evap) and 1 WPW10276647 (motor-evap)"
Francisco J.
WASHER WHIRLPOOL WFW72HEDW0 f3e1 washer pressure switch will come back wenesday.; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Jorge A.
DISHWASHER KITCHENAID KUDS35FXSS3 Installed theses parts is working fine but still need more parts inorder to workbetter.; ordrng 1 W10864081 (seal) and 1 8194001 (link) and 1 WP8270020 (spring) and 1 W10780877 (pump&motor)
Robert S.
OVEN WHIRLPOOL WFG515S0EB1 oven door doesnt close all the way. took door off and adjusted the hinges. placed door back on and verified it is now closing and locking.; ordrng 1 W10881749ds (cap-burner)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 leveled door dor cx working good; ordrng 2 DSWPW10289497 (bin-cntlvr)s
Pablo V.
LAUNDRY CENTER WHIRLPOOL WGD7500GC0 need a stricke and catch; ordrng 1 W10675495 (strike) and 1 WP3389441 (catch)
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Still freezing in the ref section, replaced air diffuser but it was already installed on prev repair visit, need to order temperature thermistors and main control board..; ordrng 1 W11089236 (main pcb) and 2 W10316760 (thermistors)s"
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 recalibrated washer tested and showed cx how to use washer working ok
Chris Z.
DRYER MAYTAG MGD5630HW0 adjusted leveling and added sound proofing to the bottom of theunit now theres no noise
Chris Z.
WASHER WHIRLPOOL MVWC565FW0 i fixed latch to the unit that wasnt oporating proporly.. i put latchh back together and now unit works proporly
Jonathan H.
WASHER MAYTAG MVWC565FW1 "switched out part and advised customer to get surge protector for his unit. recalibrated and tested unit, unit funcitons properly."
Francisco J.
MICROWAVE WHIRLPOOL WMH31017HS0 helped jaime
Raymond J.
ICE MACHINE WHIRLPOOL GI15PDXZS0 "chk and test ice maker, cust compl cubes are small, called tech assist and was reccm to increase cube thickness, put through test and all test good7724337571"
Pablo V.
DRYER WHIRLPOOL WGD4850XQ1 replace timer run test ok requestt completed
Edi C.
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint broken upper arm: replaced parts run diagnose test all componenst tested ok to manufactory specifics.
Robert S.
RANGE WHIRLPOOL WFG505M0BS3 checked unit was damaged. replaced both side panels and brace panels.
Jonathan H.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "dishwasher handle defect. replaced handle and tested unit, unit funcitons properly."
Victor B.
REFRIGERATOR KITCHENAID KRFF507ESS00 door were mullium goes is bow in and bend the mullium hinge to open and close
Oriale P.
WASHER WHIRLPOOL MVWB765FW3 "removed small nail from drain pump, causing no drain out & reinstalled hot & cold fill lines that were crossed, ran test working ok."
Edi C.
WASHER MAYTAG WFW75HEFW0 found broken parts ordering for customer; ordrng 1 WPW10443885 (door lock) and 1 WPW10208415 (door hinge) and 1 WPW10488048 (door strike)
Jaime G.
RANGE WHIRLPOOL KFGD500ESS04 INSTALLED THE NEW BURNER HEAD AND GRATES RANGE OK
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 door defective ordering attaching pics to sd mobile; ordrng 1 LW10599404 (dor-fip)
Oriale P.
DISHWASHER AMANA ADB1400AGW1 "found cust using too much soap & missing cap for rinse aid dispenser, advised cust how to use unit, ran test working ok."
Jaime G.
RANGE KITCHENAID KSGG700ESS1 found range to be ok. burners flame was very uneven specially on the bigger berner and this due to the burner and or the cap not sitting properlyi instructed and explained to customer ELDERLY LADYrange purchased on 04/25/18 i have a copy of te receit if needed
Jonathan H.
DISHWASHER KITCHENAID KDTM404EBL3 "found burned outlet, advised Customer to call electirician out to fix issue"
Pablo V.
DISHWASHER KITCHENAID KDFE104DWH5 replace sump pump wire harness run test ok request completed
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 dispencer motor very weak-ordered; ordrng 1 WPW10317991 (motor)
Francisco J.
RANGE AMANA AGR5630BDS1 range has a different color and i checked the range explained to the customer how this range works.; ordrng 1 W10920043 (cntrl-elec)
Larry G.
WASHER WHIRLPOOL MHW3505FW1 cleaned debris from pump and tested for correct operation.washer pumping out ok.
Robert S.
WASHER WHIRLPOOL MGT3800TW2 Installed timer and knob found water valve pulsing during fill and lid switch not making contact at times; ordrng 1 WP3355458 (switch-lid) and 1 WP3979345 (valve)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 sweting at top midle of freezer gasket per tech support to raize the freezer door and replaced freezer gasket.
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 fresh food door has a dent-ordered; ordrng 1 LW10638684 (dor-fip) and 1 W10830982 (plug-hndle)
Sarkis M.
DISHWASHER KITCHENAID KDTM504EPA2 dishwasher has vevy tiny scratch bottom of w/w tob past 30 days not cover under waranty cosmetetic cust told me if you cot going to caver just leave i know his upset i did not ask to sign
Oriale P.
WASHER WHIRLPOOL WFW6620HW0 "cust had to many clothes inside washer causing off balance & no high speed spin, advised cust unit working ok."
Jonathan H.
MICROWAVE KITCHENAID KOCE500ESS06 Customers says that the microwave door was fogging up. found that the seal/gasket inside inner door is defective. ordered door assy.; ordrng 1 W10687342 (door/mw)
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 adjusted vent it was to tight clogging air flow tested working good
Jaime G.
DRYER-GAS WHIRLPOOL MGD5500FW0 "FOUND DRYER RATLLING REMOVED THE DRUM, TIGHTEN AND SECURED THE BLOWER ASSEMBLY AND ALL AROUND THE MANIFOLD PUT IT TOGETHER DRYER WAS NORMALHOUSE WAS REMODELED THEN APPLIANCES SITTING THERE TILL 09/25/18"
Oriale P.
WASHER MAYTAG MVWC400XW0 "found broken agitator & gearcase shaft with weak capcaitor, needs parts replaced .; ordrng 1 W10324651 (hub) and 1 WPW10553968 (washplate) and 1 W11132267 (gearcase) and 1 W10804664 (capacitor)"
Oriale P.
DRYER WHIRLPOOL WGD6620HW0 "explained features & use to cust, ran diagnostics test all working ok."
Raymond J.
DISHWASHER IKEA IUD8010DS2 upon arrival unit leaking from front due to installation.remioved door to insure no hoses or components out of specs.leveled unit to tilt water towards the back. reference received by techline.adviced custumer to keep a look out in regards of issue.
Edi C.
DRYER WHIRLPOOL WED99HEDW0 clear flow from drain run tested heat info customer if still coninuous heat pump may have to be replaced it
Robert S.
RANGE KITCHENAID KFGG500ESS0 replaced control board and thermistor. veirfied new control board works and ovens operational
Ramon H.
VENTHOOD UNKNOWN UXL6048YSS0 cx needs to call contractor to cover up whole in vent leading outside
Larry G.
WASHER MAYTAG MVWX655DW1 worn hub and shocks; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (shocks)
Oriale P.
WASHER WHIRLPOOL MVW835DW "found broken lid lock assy, needs part replaced to repair.; ordrng 1 W10810403 (lid lock assy)"
Victor B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 i put it on test mode no unusual noises.
Ramon H.
DISHWASHER WHIRLPOOL WDT720PADM2 reset main control recalibrated tested working good
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customers fridge was not cooling both sides. replaced conmpressor and evaporator. tested unit, found no leaks, freon went through the system well and started cooling. Unit functioning properly. authorization for double labor for seal system.#WJA1H00EPL2"
Larry G.
OVEN KITCHENAID KODE507ESS01 "customer complaint is that oven was not pushed all the way in to wall. oven is flush with cabinet, cosmetic tab sticks out on very botton, this is normal. reseated oven, good to go"
Jorge A.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Due to intermittent wash cycle , I installe new board for proper function...authorization # s225eq"
Enrique M.
REFRIGERATOR JENN-AIR JFC2089WEP9 "Not defrosting, replaced defrost bi-metal, userinterface and main control board.."
Chris Z.
DRYER MAYTAG MGD3500FW0 leveled dryer so that the rattleing would stop... dryer is now leveled and no more rattling noise
Sarkis M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 installed motor pump ckd working ok
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced control boards, wire harness is good. control inside the damper drawer had corrosion on it. allow 2-3 weeks to monitor unit, if call back, requesting master tech assistance."
Sarkis M.
REFRIGERATOR KITCHENAID KRFC604FSS00 KJ8ND00EPL1 double labor authorition #kj9ss00dpl2 so#129472; ordrng 1 W10889360 (cover-evap) and 1 W11333076 (board) and 1 W11099702 (ui panel)
Robert S.
REFRIGERATOR AMANA ASD2575BRS01 Large leak in the evaporator coil. Replaced the evaporator coil compressor and filter drier. Evacuated and recharged the system.
Larry G.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "defrosted ice build up on the knob in freezer on back cover. checked fridge, all checks good now."
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Not dispensing ice or water, found broken wire harness bottom of freezer door, complete door is needed, need 2nd man to install door, informed door may take up to six weeks, customer wants unit replaced, calles tech line #7724335065; ordrng 1 W10800792 (freezer door) and 1 2ndman (2nd man)"
Oriale P.
WASHER MAYTAG MVWB765FW2 "removed dress stuck under agitator, ran test recalibrated working ok."
Chris Z.
OVEN WHIRLPOOL WFG550S0HZ0 found pan hitting the connector to the ignightor so it couldnt ignight... i removed the pan and now the unitr works.
Oriale P.
WASHER WHIRLPOOL WGT4027EW1 "reinstalled loose basket balance ring jammed between basket & tub ring causing no spin, ran test working ok. authorization # wj8wv00epl1"
Ramon H.
OVEN WHIRLPOOL WFG515S0ES1 tested with leak detector and soap and bubles no leak found at this time...also heated up oven to 350 ..no issues at this time
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 lint trap was loose tighten tested dryer working good
Ramon H.
LAUNDRY CENTER MAYTAG MVWB835DW3 replaced water valve tested working good
Jorge A.
REFRIGERATOR WHIRLPOOL RJRS4872A "Due to a sealed system problems, Cust. declined repairs. compressor not available."
Robert S.
WASHER MAYTAG MHW5500FW1 Replaced the main control board and the pressure switch.
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "found ice maker not advanceing unless in test mode, ord part; ordrng 1 W10873791 (icemaker)"
Jorge A.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Duse to intermoittent water coming on/off, in tsalled new door all tested out ok."
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 upon arrival custumers water has low pressure due to fragments in custumers water source once removed filter and purged system unit dispenses to specs. tst on ice maker to insure its all working to specs.
Sarkis M.
DISHWASHER KITCHENAID KDTE404DSS1 need panel & main board parts caver 5yr cust req 8 to 10 am; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537418 (panel-cntl)
Ramon H.
DRYER WHIRLPOOL WED92HEFC2 door was loose tihtened door and explained to cx how to get better use out of dryer
Oriale P.
WASHER WHIRLPOOL WTW5840BW0 "replaced broken actuator shifter, ran test working ok."
Enrique M.
REFRIGERATOR JENN-AIR JFC2290REP00 "Left door not closing correctly, adjusted door and vertical mullion...door closing normal now...."
Pablo V.
DRYER WHIRLPOOL MGT4027EW0 instruc customer how wahser dryer work that need to clean washer for better result request completed
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "replaced wire harness only, diffuser was not needed. put fridge into test mode,all checks good"
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "wRONG SHELF, REORDER PARTS , SEND DIRECT SHIPP TO CUSTOMER. NOT NEED TO GO.; ordrng 1 W11217335-DS (shelf-DS) and 1 W11217336-DS (shelf-DS)"
Ramon H.
DISHWASHER IKEA IUD9500WX2 cx had loose drain pump and hose reconnected tested working good...had to remove diswasher and re install it
Pablo V.
DRYER WHIRLPOOL WGD4800BQ2 run test no problem found instruc customer how dryer work to clean filter before and after every cycle request completed
Ramon H.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 cx empty detergernt light stays on need to replace ...soap dispensor sensor; ordrng 1 W11096092 (sensor) and 1 W10862190 (dispenser) and 1 W10250743A (dispenser) and 1 2nd (man)
Victor B.
REFRIGERATOR IKEA IX5BBEXDS00 per sd repalced evap. thermistor it wasn't defrosting.
Robert S.
WASHER MAYTAG MVWC565FW1 Checked the washer found no error codes. Performed manual diagnostics agitate speeds and spins speed are normal. Drain pump normal. Recalibrated the washer.
Edi C.
WASHER WHIRLPOOL WFW94HEXW0 call aig showning part discontinued they will contact customer with resolutiion
Larry G.
WASHER MAYTAG MVWB835DW0 "put into test mode, washer not draining, cleaned debris out of drain pump, recalibrated unit, tested spin cycle, water valves and draining"
Edi C.
WASHER WHIRLPOOL WFW5620HW0 Customer complaint not working : found panel lock unlock it run diagnose test all componenst tested ok to manufactory specifics
Raymond J.
WASHER MAYTAG MHW5100DW0 "found stack washer not responding to cycle, test reads faughty control and door lock, ord part and rschauth mj9y700dl2; ordrng 1 WPW10443885 (door lock) and 1 W11029844 (cntrl-elec) and 1 2ndtech (2nd tech) and 1 WPW10657810 (stator)"
Larry G.
WASHER WHIRLPOOL MVWC565FW1 "stripped drive hub, ordering parts; ordrng 1 W10528947 (drive hub kit)"
Raymond J.
RANGE-GAS WHIRLPOOL WFG114SWQ0 unit has defective gas valve along with igniter ass.igniter resistance out of specs along wiht valve.custumer declined further repair visit fee collected.
Edi C.
WASHER WHIRLPOOL MVWB835DW3 helper complete
Francisco J.
WASHER WHIRLPOOL MVWB835DW3 installed the transmissions and cluth stator and rotor its working properly now tested infront of customer
Jaime G.
MICROWAVE WHIRLPOOL WMH76719CS3 FOUND MICROWAVE SCRATCHED BY THE RACK SO I TOUCHED IT UP WITH CERAMIC
Francisco J.
DRYER AMANA NED4655EW1 need to order timer the timer the one that i installed is faulty .; ordrng 1 W10857612 (timer)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 founf switch to be stiicky and so i refitted the switch so it doesnt atch and get stuck
Francis C.
REFRIGERATOR KITCHENAID KRMF706EBS01 HELPING TECHN TRAINING .
Francisco J.
REFRIGERATOR KITCHENAID KRMF706EBS01 reference # 7724338260 replaced the fan harness motor and boards tested the unit out and its not shutting off anymore.
Ramon H.
COMPACTOR KITCHENAID KTTS505EPA0 cx needs motor and switch...; ordrng 1 WP777811 (switch-dir)
Sarkis M.
DISHWASHER AMANA ADB1400AGW1 D/W CKD WORKING NORMAL
Pablo V.
WASHER WHIRLPOOL WFW75HEFW0 run test no problem found instruc customer to hold start and waasher will lock unlock and lock againg test cycle ok request completed
Edi C.
WASHER WHIRLPOOL WTW5000DW1 fond bad capacitor ordering for customer; ordrng 1 W11158831 (capacitor) and 1 W11116590 (cntrl-elec)
Jorge A.
FREEZER KITCHENAID KFIV29PCMS02 #7724337772. called techline told to order parts dispaly and sensor for evap. in frideg sectio call for cooling; ordrng 1 WPW10277799 (harns-wire) and 1 W10759802 (cntrl-elec)
Pablo V.
WASHER MAYTAG MHW5500FW1 instruc customer how wsher work on bedding and super wash and not overload washer run test ok request completed
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint bad door seal: found bad door seal replaced it run diagnose test all componenst tested ok to manufactory specifics.
Jaime G.
WASHER MAYTAG MHW5500FW0 found an error code indiacating that water was not coming in properly so i removed water lines and cleaned water-valves screen put together erased code and unit worked okWASHER AND DRYER WERE USED TILL 09/22/18 HOUSE WAS REMODELED THEN UNITS WERE PURCHESED RECEIT IS AVAILABLE
Enrique M.
FREEZER KITCHENAID KRMF706ESS012 "Water leaking, could not fine water leak but I cleaned and tested drain and dripping pan..."
Pablo V.
DRYER WHIRLPOOL WGD5000DW2 "replace repair kit and door switch run test ok request completed; ordrng 1 W10861225 (handle direct to customer), used 1 WP3406107 (SWITCH-DOR) from stock"
Chris Z.
WASHER WHIRLPOOL WFW75HEFW0 replaced main board due to unit continuosly draining.. i also replaced the pressure sensor just in case
Victor B.
ICE MAKER KITCHENAID KUIX505ESS1 making to much ice replaced thermistor now working normal. KIVLH00EPL1
Larry G.
WASHER MAYTAG MVWB855DC3 auth# mj9s2j9mpl2.. replaced gearcase assembly and recalibrated. tested for correct operation.; used 1 W11165546 (WATER VALVE) from stock
Oriale P.
WASHER MAYTAG n/a "found loose spanner nut holding basket causng off balance error & cycle repeat, tighten nut, ran test working ok."
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 getting part locally for customer; pckd up 1 WPW10374126
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 water tang was frozen defrosted ckd working ok
Francis C.
RANGE KITCHENAID KGRS303BSS0 "Found bad oven bake burner , i just replaced the all kit burner , now its ok tested fine , I S-code the part and not charge to the custumer by warranty satisfaction ."
Ramon H.
OVEN KITCHENAID KODC304ESS00 ran diagnossis no error codes tested woking good recalibrated and took door apart so cx can clean glass
Jorge A.
DISHWASHER WHIRLPOOL WDF520PADM7 "Due to a leak , i adjusted the gasket and feet ion diswasher, ther is rust in lower basket, order and direct shipp to customer the will take it care.; ordrng 1 W10161215-ds (dishrack-ds)"
Sarkis M.
OVEN KITCHENAID KEBS209BSP01 OVEN DOOR BETWEEN GLASS AND FRAME HAS A GAP NEED DOOR kj5g500dpl1; ordrng 1 W10582018 (glass-door) and 1 W10582018 (glass-door)
Jorge A.
RANGE-GAS WHIRLPOOL WCG55US6HS00 "Due to not one burner is not heating well, i order the small burner all the rest are burning fine, and the burner will be direct shipp to customer they will take care of it.; ordrng 1 WP8286813-DS (burnr-head-DS)"
Jonathan H.
WASHER WHIRLPOOL MHW8200FW0 New double labor autho - MJ88JJ8DL2Extra labor force separate issue its different from last repairs. Called trade partner and got autho for extra labor. MJ88JJ8DL2Replaced board all tested fine.
Victor B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 water not going thru filter housing-replaced
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint shaking: found bad shox replaced it run diagnose test all components tested ok to manufactoy specifics.
Ramon H.
WASHER WHIRLPOOL MHW8200FW0 replaced mcu working
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 diffuser loosing air ordered; ordrng 1 W11317276 (diffuser)
Rose K.
REFRIGERATOR WHIRLPOOL ED5RHGXMQ00 needs new filter housing and new filter estmate declined estmate
Enrique M.
DISHWASHER KITCHENAID KDTE334GPS0 "Upper tracks are rusting, replaced tracks and tested."
Victor B.
REFRIGERATOR KITCHENAID KRFC302ESS00 both gaskets tearing and mulliom broken-replced all 3 parts.
Victor B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 door were squiking raized front wheels now is better. customer is happy.
Sarkis M.
DRYER WHIRLPOOL WGD4850HW0 drayer making nois intalled dyr repair hit ckd working ok n/a to sign; used 1 4392065 (dyr repair kit) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Due to not cooling enough in refrigerator side , i did check evap. need sealed system order parts; ordrng 1 W10769822 (compressor) and 1 WPW10143759VP (drier-uv) and 1 W10858281 (evaporator)"
Sarkis M.
DRYER WHIRLPOOL WGD4850HW0 customer saing not draying ckd working normal n/a to sign
Robert S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Compressor shutting down on the overload. Replaced the ptc assembly and tested. Refrigerator was given to customer by energy savings program.; used 1 8201786 (START-DEV) from stock
Sarkis M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 customer saying leaking water dishwasher nor installed to ck n/a to sign
Chris Z.
WASHER WHIRLPOOL CET9000GQ0 put unit into diagnostic mode. unit was not responding. replaced control board and tested. unit is working.
Pablo V.
DRYER MAYTAG MEDB765FC0 instruc customer how dryer work on any cycle test heat ok request completed
Jaime G.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 FOUND FREEZER DOOR NOT CLOSING ALL THE WAY BOTTOM LEFT HAND SIDE CORNER USED THE HEAT GUN AND ADJUSTED DOORS SCREWS
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Customer stated that the alarm will not stop bipping, tested could not fine a problem, working fine at this time, adjusted door leveling."
Francisco J.
WASHER WHIRLPOOL WTW7000DW3 f0e3customer was not using he soap felt cothes kind of wet .request completed
Enrique M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Not dispensing ice, found ice cubes frozen iside ice bin and chute, cleared frost in chute and around dispenser motor, tgested, working fine now..."
Larry G.
REFRIGERATOR MAYTAG M1TXEGMYQ00 "estimate given for compressor,/freon leak customer declinded"
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 found a hotwired generic start capp on the compressor that doesnt belong on there.. i called new leaf to report it and they said they will contact me tomorrow..
Jaime G.
DRYER WHIRLPOOL WGD4950HW0 found dryer cycling sort disconnected the vent then dryer worked normal. the vent to the outside its pluged big time. customer its to take care of that
Jaime G.
DISHWASHER KITCHENAID KDPE234GPS0 found dishwasher working intermitenly door was not closing properly due to instalation
Pablo V.
DRYER WHIRLPOOL NGD4655EW2 replace ignitor i install the first one and a spark and damage the ignitor replace for a new ignitor work ok test cycle ok request completed; used 2 279311 (IGNITOR) from stock
Pablo V.
WASHER AMANA NTW4516FW3 instruc customer how washer works filling washing spining draining ok request completed
Pablo V.
WASHER WHIRLPOOL MVWB765FW1 found error code f0e3 f8e1 f2e1clear error code calibrate unit run test ok
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 found washer not working f3 e1 run test unable to start unit i started trobleshooting for a problem and found a bad pressure switch and main control board customer dont want the washer anymore or any repair on a brand new washer not happy with how whirpooll is approaching the problem customer is asking for a replament
Edi C.
WASHER WHIRLPOOL WET4024HW0 customer complaint noisy: ordering water pump for customer; ordrng 1 W10906604 (pump-water)
Chris Z.
DRYER WHIRLPOOL WED7590FW1 "opened unit, cleaned off excess glue on drum and rebuilt unit. verified unit no longer making sound"
Raymond J.
REFRIGERATOR JENN-AIR JFC2089BEM01 repaired bottom right hinge on french door. all test good .
Larry G.
WASHER WHIRLPOOL WTW7000DW3 "f5-e1,,,,f8-e6,,,f0-e3,,, put into test mode and door will not lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11182871 (control board)"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 installed the new diffuser
Jaime G.
DRYER WHIRLPOOL WGD4616FW1 found devri and lint stack in the blower wheel had it cleared then dryer worked like new
Raymond J.
VENTHOOD JENN-AIR JXD7036YS5 replaced defective trim decor. tested to insure all is working proper.
Larry G.
WASHER MAYTAG MVWC416FW0 "installed main board , put into test mode, washer checked good"
Oriale P.
DRYER MAYTAG MGDX655DW2 Customer complained that the unit was not drying properly. needs parts replaced.; ordrng 1 W11050897 (cutoff-tml) and 1 279769 (thermal cutoff) and 1 WPW10328463 (coil-valve) and 1 W10642928 (timer)
Chris Z.
WASHER/DRYER COM WHIRLPOOL WFW7590FW0 checked unit for dents and found no dents. ran unit through test cycle and confirmed unit works
Sarkis M.
DISHWASHER MAYTAG MDB4949SHZ0 adh doo latch ckd working ok
Oriale P.
WASHER MAYTAG MVWX655DW1 "found main cntrl board fault, making clicking noise when not in use & overfilling with water, needs parts replaced.; ordrng 1 W11307244 (lid switch) and 1 W11116592 (main cntrl)"
Ramon H.
THIN-TWIN WHIRLPOOL WGT4027HW0 cx needs main control and motor; ordrng 1 w11305797 (main control) and 1 W10890624 (motor-drve)
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit has a wiring hareness problem due to a rodent situation
Francisco J.
DRYER-ELECTRIC WHIRLPOOL WGD5000DW2 previous tech ordered the seal but i need the hi temp cement to complete this job.; ordrng 1 055980 (hi-temp cement)
Rose K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 repaced freezer fan motor and main control
Jonathan H.
WASHER WHIRLPOOL WTW4800XQ2 Replaced suspension no fuher issues when I reinstalled unit I noticed there was a slight leak from the drain pipe. I applied duct tape on to it and no more leaks told customer if any issues with leakage in the next few weeks contact us. Looks like it's just the plastic on standpipe nothing major but it was fine when I left.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "due to still not dispensing ice cubes, i order parts and also customer has no time for me to troubleshooting.; ordrng 1 WPW10317991 (motor) and 1 WP2152713 (solenoid) and 1 W11174836 (control)"
Jonathan H.
MICROWAVE JENN-AIR JMC2430DP01 Unit needed new board they will test unit afterwards but all checked out fine no issues. Defective main ui.
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 ref 7724329344reference# 7724319114the fridge is burnt attaching the pics to sd mobile there is the right voltage and polarity on the fridge 120volts outlet .
Rose K.
RANGE WHIRLPOOL WFG510S0HS0 "ordered new main control and spark moduler; ordrng 1 W11162730 (moduler-spark) and 1 W11317846 (control-elec) and 1 WP9758079 (igntr-oven) and 1 WPW10602001 (valve-gas), used 1 WPW10515455 (R & L front burner heads) from stock"
Jaime G.
WASHER WHIRLPOOL WFW3090GW assisted tech
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 unit hs proper frost pattern and compressor and fans are oporating.. found dent but store said that their going to leave as is
Sarkis M.
WASHER WHIRLPOOL WTW8900BC0 installed valve ckd working ok n/a to sign
Jorge A.
MICROWAVE IKEA IMH16XWS5 helper
Jonathan H.
MICROWAVE JENN-AIR JMC2430DP00 Unit needs new ui ordering parts setting up ASAP appt for next week. ; ordrng 1 W10815465 (cntrl-elec) and 1 W11229663 (BOARD)
Enrique M.
REFRIGERATOR KITCHENAID KRBL102ESS00 "Frost build up in the freezer, checked door and door gaskets, all closing normal, is possible door was left ajar for a long time, adviced....."
Chris Z.
DRYER MAYTAG MGDB835DW4 tested unit. verified unit spins and gas valve opens and ignitor glows. unit is working
Francis C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "complaing not cooling , found ice build up on ffc , i ran a test and found bad control electronic , ordering part also display control , has to be replaced .; ordrng 1 W11196400 (control elect) and 1 W11214887 (control - elect)"
Francisco J.
WASHER WHIRLPOOL WTW4850BW1 ordering the parts to replace this washer; ordrng 1 W10404050 (lid lock) and 1 WPW10683603 (water inlet valve) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)
Francisco J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "need to replace the adapter to the refrigerator because there is frosting in the freezer i see the notes and i havent seen anything done to it regarding adding the adapter.this call is covered for parts and labor .customer spoke to jeremy jeremy said he was gonna look into it customer does not want me to order things but rather have jeremy come out here and her preference is for a new fridge,.jeremy said to give them his number .This is FRANCISCO its my first time here.,3/6/2019; saved tckt"
Jonathan H.
MICROWAVE WHIRLPOOL IBMS1455WS0 Unit had blown wire at the inlet removed harness and checked inside no further issues with working the harness sends power to fuse no further issues.
Chris Z.
DRYER-ELECTRIC WHIRLPOOL WED7590FW1 "looked for dent, found no dent. tested spin and dry operation, unit works"
Ramon H.
REFRIGERATOR KITCHENAID KBSD602ESS00 cx could not get filter out ..helped cx get out and working good; ordrng 1 dsWP2260518B (cap filter)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 needs to ice container. broken plastic by chopping blades.; ordrng 1 W11185686ds (ice container)
Sarkis M.
MICROWAVE KITCHENAID KEMS309BSS00 installed board & panl ckd working ok
Ramon H.
RANGE WHIRLPOOL KXD4636YSS4 replaced motor tested working good....no further issues at this time
Sarkis M.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 evap has leck not cooling no frion need evap & compressor; ordrng 1 WPW10643261 (evaporator)
Pablo V.
DISHWASHER KITCHENAID KUDS35FXSS4 clean seal raise front legs run test cycle no leaks request completed
Pablo V.
WASHER MAYTAG MVWX655DW1 install dispenser back in place run calibration test ok request completed
Oriale P.
WASHER MAYTAG MVWB835DW4 "Customers unit does not power on due to electicity shortage awhile back. replaced main and control board.tested unit, unit functions properly ."
Pablo V.
WASHER MAYTAG MVWC565FW1 instruc customer how washer works run test ok request completed
Oriale P.
WASHER MAYTAG MVWB725BW0 "Customers unit made noise when spinning. replaced bearing, shaft and nuts. ran and tested unit, unit functions properly."
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS4 cx had control on unlocked control and tested working good
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 repair desp tub was leaking air now ckd working ok
Rose K.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 ordered new main control board and deli board; ordrng 1 W10843055 (cntrl-elec) and 1 W11044862 (cover) and 1 W10807389 (cntrl-elec)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN502ESS02 installedextenion ckd ok
Pablo V.
DISHWASHER KITCHENAID KDTM404ESS3 run test cycle all cycles ok no problem found instruc customer how dish washer work request completed
Larry G.
DISHWASHER KITCHENAID KUDL03IVBL2 "installed control panel, all buttons working, all functions test good"
Jonathan H.
DISHWASHER WHIRLPOOL GU2700XTSQ1 Unit needs new sump motor assembly error code for not motor movement. Spoke with customer on repairs she will look into new unit. Paid Vic check
Robert S.
DRYER WHIRLPOOL GGW9250PW3 Dryer noit running. Found worn idler pulley and drum rollers. Replaced the idler pulley drive belt and drum rollers.; used 1 4392067 (REPAI KIT) from stock
Ramon H.
RANGE JENN-AIR JDS1750ES0 reset breaker tested working good
Enrique M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not making ice, found ice maker in off position, turned on ice maker and cycled tested, working fine, adviced.."
Francis C.
DRYER-ELECTRIC WHIRLPOOL WED99HEDW0 TRAINING A TECH
Edi C.
DRYER-ELECTRIC WHIRLPOOL WED99HEDW0 installed draing pump all components tested ok manufactory specifics.
Oriale P.
WASHER WHIRLPOOL MVWB835DC4 "found unsat drain stain pipe, causing water leak, advised cust need plumber to clear drain, ran test unit working ok."
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to door not open properly, I installed new busshing in order to proper function all tested out ok"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Diue to intermittent on /off unit, I installed new board for proper function all tested out ok"
Rose K.
DRYER MAYTAG MGDB835DW dryer is good ready for resale
Victor B.
REFRIGERATOR WHIRLPOOL KRFC302EPA00 "female not happy cause when right door is close she needs to push the left door in order to be close i shwed to her is cuase the gasket on the right. door, she might want to replace the refrig ."
Pablo V.
DISHWASHER WHIRLPOOL KDTE334GPS0 replace front panel run test ok request completed
Jaime G.
REFRIGERATOR MAYTAG MZF34X20DW00 found a hot compressor due to a leak this is a sealed system problem parts an labor
Chris Z.
DRYER MAYTAG MGDC200XW1 found blown thermal fuse.. advised cx to clean out their venting system so that this doesnt happen again .. replaced fuse and now unit heats
Francis C.
DISHWASHER KITCHENAID KDTM404ESS3 "Complaing floor damaged after the repair , found some scraches on wood floor i just took some pictures , custumer mention they didnt cover the floor with no blanklet and didnt wear any shoes cover , custumer wants the all floor kitchen area replaced ."
Jonathan H.
REFRIGERATOR IKEA ISC23CDEXY02 Replaced both parts under psp and charged only labor for repairs. Collected via cc. Water was comming from valve to ice maker inlet and was causing water to ice up and break motor. All tested fine. If any issues in future contact JH
Oriale P.
WASHER WHIRLPOOL MHW8200FW0 cleared debris from inside detergent case. unit works properly
Larry G.
DRYER WHIRLPOOL WED4850HW0 "Voltage out of outlet missing 120 volts,on 240 side informed customer that he needs an electrician. unable to check dryer without proper voltage"
Sarkis M.
DISHWASHER KITCHENAID KDFE104DSS5 kj22y00epl1 customer saing water leaking from door onstalled tracks ckd working ok
Robert S.
REFRIGERATOR WHIRLPOOL MFT2574DEM01 Replaced the main control board and refrigerator started right up.
Jorge A.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Due to a dent in refrigerator door , I installed new door for proper look no dent and all working fine."
Chris Z.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 unit has condensation build up in fridge and freezer. defrosted condensation build up and sealed both fridge and freezer liners.
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "chk and test refer, repaired stuck ice make due to ice cube, all test good"
Edi C.
WASHER WHIRLPOOL WTW8000DW1 Customer complaint error codes and timing issues : ordering parts for customer; ordrng 1 W10810403 (lid lock assy) and 1 W10916647 (control) and 1 W11101059 (lid)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "chk and test refer, repaired stuck ice make due to ice cube, all test good"
Edi C.
DISHWASHER KITCHENAID KDTE254ESS1 Customer complaint not drainnng: found clog drain cleaned run diagnose test all components tested ok to manufactory specifics.
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 sealed system problems not cooling but compressor is running.; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN506ESS01 we pulled refg out water tub was banded co water goingin to i.m
Jorge A.
DISHWASHER MAYTAG MDB4949SDM0 "Due to not shutting off sometimes, nned to order parts , control, board diaply; ordrng 1 W10737607 (cntrl-elec) and 1 WPW10562079 (panel-cntl)"
Chris Z.
MICROWAVE OVEN JENN-AIR JMC2130WS00 turntable motor is struggling and about to die out. needs new motor; ordrng 1 W10911403 (motor-turn)
Rose K.
WASHER MAYTAG MVWX655DW0 replaced washplate and screw
Raymond J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found control not responding, need control; ordrng 1 W11130216 (control) and 1 W11089236 (cntrl-elec)"
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Timer not progressing ordering the timer; schdld next appmnt for 3/13 WED !
Jaime G.
OVEN KITCHENAID KOSE500ESS00 FOUND OVEN WORKING THE PROBLEM WITH THE OVEN TURNING OFF WHILE ON ITS BECAUSE OF THE HARD WIRE CONNECTION ITS TOO LONG AND SHOVED ON THE BACK THIS IS AN ISSUE WITH CONNECTION THIS I MENTIONED BEFORE AND NOW THEY UNDESRAND
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Timer not progressing ordering the timer; schdld next appmnt for 3/13 WED !
Jorge A.
REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Due to frozen infreezer side , installed control board, motpor harness in order proper funtion for defrost issue all tested out ok. Authorization# wj8kz00mpl1."
Rose K.
WASHER WHIRLPOOL SAV205DAWW needs new tranny and bearing assurent declined repairs
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Refrigerator section evaporator drain frozen. Cleared the frozen drain and reassembled the fresh food section.
Chris Z.
STOVE - GAS JENN-AIR JGS9900CDS01 ignightors was ignighting intermittently so I replaced with magicbox second applince
Rose K.
OVEN WHIRLPOOL WOS51EC0AS04 replaced inside door glass
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 freezer gasket at top was open i warmed up now closes fine.
Victor B.
REFRIGERATOR KITCHENAID KSSS48MDX05 not going into defrost ordered by-metal and defrost timer.; ordrng 1 WP4387499 (bimetl-def) and 1 WP2183400 (timer-def)
Ramon H.
REFRIGERATOR KITCHENAID KBFN502ESS01 mullion was falling off door re tightened tested working good
Enrique M.
REFRIGERATOR AMANA ABB1924BRM00 "No freon at all, compressor was pre id but also need gthe evaporator coi., ordering evaporator coil and valve..; ordrng 1 wpw10317012 (evaporator) and 1 w10913906 (valve)"
Ramon H.
DOUBLE OVEN KITCHENAID KODE507ESS04 tested oven heating properly showed cx how to better use ov
Oriale P.
WASHER WHIRLPOOL WTW7040DW "replaced noisy gear case, tested wash and spin cycle. unit functions properly"
Pablo V.
WASHER WHIRLPOOL WFW7590FW0 found bad warter valve dispener just in case need s to be replace; ordrng 1 W10575334 (disp.drawer assy) and 1 W10599356 (water inlet valve)
Oriale P.
DISHWASHER KITCHENAID KUDL03ITSS3 "replaced broken wash arm assy, ran test working. cust paid service fee from first visit only charged parts & labor."
Larry G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "put dish washer in test mode, main wash motor bad; ordrng 1 W11087376 (pump&motor)"
Rose K.
WASHER MAYTAG MVWB855DC needs new water inlet valve; ordrng 1 W11172234 (housing)
Jonathan H.
COMPACTOR WHIRLPOOL GX900QPPS6 Replaced switch. Tested unit no further issues defective switch
Francisco J.
MICROWAVE WHIRLPOOL WMH53520CS-2 f1e4 m.w power relay need to order and replace the board.refrence # wj8g200dl2customer also says before she for the f1e4 code it would make a loud noise ordering the magnetron; ordrng 1 WPW10678766 (cntrl-elec) and 1 W10818686 (magnetron)
Jaime G.
DISHWASHER WHIRLPOOL WDF520PADM7 FOUND DISHWASHER FILLING WITH VERY LITTLE WATER AND IT WAS DUE TO AN INTERMITENT SORT OF DIRTY FLOAT SWITCH HAD IT REMOVED AND CLEANED THEN IT FILLED UP NORMAL
Chris Z.
MICROWAVE IKEA IBMS1455DS01 start button was not clipped in. pushed it back in to the front panel and made sure it worked. please direct ship ring to cx.; ordrng 1 461960204751ds (ring)
Jaime G.
M/W OTR WHIRLPOOL WMH31017HS2 FOUND MOUNTING BOLTS BRACKETS DAMAGED THEY NEED TO BE REPLACEDPER CUSTOMER TO SEND PARTS TO HIM HE WILL INSTALLED THEM; ordrng 2 W11122643DS (MOUNT NUT DS)s
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to not cooling in freezer and condensation in freezer also, I did adjutment in freezer door, lifht up feet and gasket heated for better close. all tested out ok."
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 evap. motor has some noise-ordered motor and blade.; ordrng 1 W11212356 (evap. motor) and 1 WP2169142 (evaporator fan blade)
Raymond J.
REFRIGERATOR KITCHENAID KBFS20EVMS4 "found faughty drain ,icemaker and damper control . replaced parts and all test good, auth kj8ke00mpl2"
Jaime G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 found water filter not installed properly. reinstalled water filter then fridge dispensed water and icemaker fillled up
Oriale P.
DRYER WHIRLPOOL WGD90HEFW0 "Unit not drying properly. needs parts replaced; main control board, fuse, and thermostat.; ordrng 1 WP8577274 (thermistor) and 1 W10875487 (cntrl-elec) and 1 WP3391912 (thrmst-fix)"
Chris Z.
MICROWAVE KITCHENAID KMHP519ESS0 unit turntable wasnt turning. checked motor and found connection broken. replaced motor and verified unit is heating and turning
Pablo V.
WASHER MAYTAG MHW3505FW1 found error code f03 e01 washer need a new control and pressure switch; ordrng 1 W11201284 (control) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)
Francisco J.
DISHWASHER KITCHENAID KDTM354DSS5 dishwasher is working properly instructed customer on the use of the dishwasher the hot water was not being turned on before use
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADM7 "Found locked wash motor. freed up locked wash motor and tested unit, unit functions properly."
Francis C.
WASHER WHIRLPOOL WTW4955HW0 "Installed main control electronic , just replaced , now its working ok tested fine"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Diue to housing filter sparying when install the water filter, I installed new housing for proper fucntion."
Robert S.
REFRIGERATOR KITCHENAID KBFN506EBS01 Ice maker arm extension missing from the arm. Installed the ice maker extension arm.
Raymond J.
REFRIGERATOR KITCHENAID KSC24C8EYP02 "found door defective for the second time, replaced ice door and all test good"
Edi C.
REFRIGERATOR KITCHENAID KSC24C8EYP02 helper complete
Larry G.
REFRIGERATOR KITCHENAID KBSD618ESS01 "basket in freezer was preventing door from shutting, basket needs to be replaced with both left and right bracket.; ordrng 1 2259083 (basket-fzr) and 1 2259318 (slide) and 1 2259317 (slide)"
Rose K.
WASHER MAYTAG MVWC425BW0 replaced main control board
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "per RH bad compressor, replaced now start cooling , it was empty on freon.; used 1 W10913906 (COUPLER) from stock"
Ramon H.
LAUNDRY CENTER WHIRLPOOL WTW5000DW0 cx needs gear casing and main control and gear casing; ordrng 1 W11116590 (main control) and 1 2ndman (laundry) and 1 W11035751 (gear casing) and 1 W10721967VP (cam) and 1 W10396887 (hub) and 1 WP8533953 (screw)
Larry G.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 put fridge into test mode everything checks normal. temp reading 8 degrees in freezer and 37 degrees in the fride. all checks normal
Raymond J.
DISHWASHER KITCHENAID KDTM354DSS5 arrived to location and replaced adjuster .tested with custumer unit working to specs.
Francisco J.
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 f9e1water pump problem.need to replace; ordrng 1 WPW10605427 (pump-water)
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 "re-sealed gasket around freezer door , used heat gun to mold gasket back into place advised on pizza door storage."
Raymond J.
DRYER WHIRLPOOL JS42SEFXDA "found refer feezing over due to faughty evap assym part not avil,"
Ramon H.
DISHWASHER KITCHENAID KDTE334DBL0 replaced sump and motor tested working good
Ramon H.
WASHER WHIRLPOOL WFW97HEDW0 called tp for labor autho # is wj8xi00mpl2.5 replaced tub and tested working good
Raymond J.
OVEN WHIRLPOOL WOS51EC0HS01 "upon arrival unit has defective door along with handle bar. rrplaced both and tested to insure working proper. Name plate missing, will direct ship to cust; ordrng 1 W11178521 (nameplate DS (DIRECT SHIP))"
Larry G.
LAUNDRY CENTER MAYTAG WTW5000DW2 "customer education, customers complaint is that washer is not filling up with water under eco mode. explained to customer not to use under normal cycle."
Robert S.
WASHER WHIRLPOOL WFW75HEFW0 Replaced the bellow and front clamp.tested for leaks none found
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Due to intermittent display on /off , i installed these board in order to proper function whit no instermittent issue all tested outt ok."
Victor B.
REFRIGERATOR KITCHENAID KSSO48FTX17 water valve bad replaced ice maker got water
Enrique M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Noisy pump, replaced the drain pump and ran diagnostic tests..."
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to not cooling in ref. section, I installed new fan motor assy harness, control board in order to fucntion properly also defrosted a lot of ice."
Robert S.
WASHER WHIRLPOOL WTW8500DW0 Communication error lid will not lock in manual test also water temperature error csalled aig for approval authorization wj8en00mpl1; ordrng 1 W10812418 (control) and 1 W11025585 (panel-cntl) and 1 W10810403 (lid lock assy)
Francisco J.
STOVE WHIRLPOOL WFG505M0BS3 regulator is clogged up need to order.wont let gas pass to the top.; ordrng 1 W10638126 (regulator)
Pablo V.
WASHER WHIRLPOOL MVWB725BW0 clean drain pump run test drain ok instruc csutomer that bearing is going bad and rps sensor too run diagnostic ok request completed
Francisco J.
VENT HOOD KITCHENAID KVWB406DSS2 customer instruct call regarding the vent hood we checked the vent hood and there is nothing wrong with the unit itself this call was an installation instruct call.
Francis C.
VENT HOOD KITCHENAID KVWB406DSS2 TRAINING FJ
Edi C.
WASHER WHIRLPOOL MHW5100DW0 found clog water pump claened tested all componenst tested ok to manufactory specifics.
Jonathan H.
WASHER MAYTAG MVWX655DW1 Needs new Impellar but also needs gear case. That's not covered under the warranty from previous. Gave the estimate customer dosnt want repairs will go with new unit. W11035751 gear case
Oriale P.
WASHER MAYTAG MVWB835DW3 "found Customers water valve on the wall is leaking (hot side). Unit has a defective water valve which did not let cold water come in to the unit, causing F8E3 error. replaced water valve and tested unit, unit functions properly. advised Customer to get water valve leak coming from wall fixed.; used 1 W11165546 (WATER VALVE) from stock"
Edi C.
WASHER MAYTAG MVWC565FW1 Customer complaint not working :found broken wires main harness top orderng parts for customer; ordrng 1 w11162438 (control) and 1 W10694685 (harns-wire) and 1 W11095106 (harns-wire)
Enrique M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Water leaking, door not closing correctly, replaced the filter housing, door mullion and pantry userc interface, tested and leak tested...."
Enrique M.
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Replaved door mulion and ff door gaskets, one gasket was defective.."
Jorge A.
REFRIGERATOR WHIRLPOOL KSSO48QTX00 arrived by mistake
Raymond J.
REFRIGERATOR KITCHENAID KSSC48QVS05 custumer states she would be home arrived to home and waited 20 minutes no call back in regards of appointment contacted office received no call back.; saved tckt
Jaime G.
OVEN KITCHENAID KODC304ESS00 installed the new control board provided by kitchen aid customer had it at home left double oven working
Larry G.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "freezer evap cover frozen over , defrost issues. order control board and wire harness.; ordrng 1 W10503278 (control board) and 1 W11260592 (wire harness)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 "The front display turns of and off every 3 seconds checked if there was a voltage drop at the outlet and there is none .ordering boards .; ordrng 1 WPW10453401 (elect control board) and 1 WPW10589838 (cntrl-elec) and 1 W10865870 (cntrl-elec) , states that autho needed"
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint not running f: found control lock ativatged , reset it run diagnose test machine works all comppnenst tested ok to manufactory specifics."
Oriale P.
WASHER WHIRLPOOL WTW4816FW2 "unit had no power when pressing power button. replaced main control board and tested unit,unit functions properly."
Victor B.
DISHWASHER WHIRLPOOL KDPE234GPS0 silverware rack not running wel put 1 wheel back on place now open normal.
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 unit has condensation in the freezer. checked the gasket on freezer and found gap. tried readjusting the brackets and still has gap. need to order new brackets; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11131390 (bracket)
Jaime G.
WASHER MAYTAG MVWP575GM0 found unit working intermitent due to a bad power source outlet washer ok
Rose K.
COOKTOP KITCHENAID KICU569XBL replaced cooktop
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Called techline they informed me thermistors reading were fine they told me they needed board. Custo,era had board alrea replaced customer very upset she will call customer care and see if there's further options ordering parts. ; ordrng 1 482338 (adhesive) and 1 W10316760 (thermistor) and 1 W11223729 (BOARD)"
Rose K.
REFRIGERATOR WHIRLPOOL WRT519SZDT02 adjusted ff dor seal
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 ompressor cycling on the overload. Replaced the ptc device compressor now running amperage normal.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint refrigerator shuts off for long periods temp normal at this time ordering control box; ordrng 1 W11223729 (control box) and 1 W10316760 (thermistor)
Victor B.
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 per test ff thermistor is 88 deg. display 40 it was 33 deg. insidereplaced thermistor
Rose K.
WASHER MAYTAG MVWB950YG0 needs new soap dispensor; ordrng 1 WPW10172154 (dispensor-soap)
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 dispencer motor not strong to move the ice-replaced now delivery ice.
Raymond J.
DISHWASHER WHIRLPOOL KDTE234GPS0 upon arrival custumer states dishes are not getting washed properly upon inspection noticed hard water marks due to custumer not using rinse aid. ran regular tst cycle to insure all components working in order. adviced custumer to pre rinse sink due to dishwasher water not heating to specs.
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to mis communication between board and display , need to order parts board and display buttoms. Autho. # wj83s00epl1, will cover all serv. fee also.; ordrng 1 W11305308 (control board) and 1 W11116422 (panel-cntl)"
Larry G.
RANGE WHIRLPOOL AGR5330BAW3 "replaced spark module and wireharness, checked all burners, all burners check good. all burners spark and ignite"
Robert S.
RANGE WHIRLPOOL AGR5330BAB3 Replaced the surface burner switch harness.
Larry G.
DRYER WHIRLPOOL GGW9250PL2 "replaced thermal fuse, checked dryer and is now heating"
Jonathan H.
OVEN WALL WHIRLPOOL IBS550PWS01 Arrived but they sent wrong part. Ross helping call they sent main board for. Dryer. Ordering part again ; ordrng 1 WPW10158972 (cntrl-elec)
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 fresh food section is 39 degreesfreezer temp is -2just adjusted the door to the freezer took seconds..
Chris Z.
WASHER WHIRLPOOL WTW5000DW0 found over suds error code.. i calibrated it and leveled unit.. advised cx to use the deep fill option over the normal wash.
Chris Z.
WASHER MAYTAG MHWC7500YW "unit was not spinning clothes out properly, recieved f21 and 25 error code which was main control error. replaced control and ran unit through test cycle"
Larry G.
MICROWAVE KITCHENAID KMBS104ESS02 not heating found bad magnetron.; ordrng 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode) and 1 W10776925 (magnetron) and 1 WP4375079 (thrmst-fix)
Jaime G.
DRYER MAYTAG MGDC215EW2 FOUND UNIT CONNECTED TO A PLUG WITH A RESETABLE BUTTON ON THE OUTLET WHICH TRIPS OFF AFTER WASHER AND DRYERS HAVE BEEN RUNNING FOR WHILEPER TECH SUPPORT THAT RESABLE BUTTON ITS TO BE REMOVED BEFORE WE CAN SAY SOMETHING ITS WRONG
Jonathan H.
WASHER WHIRLPOOL MVWB850WQ2 Part came cracked. Reordering setting up Friday appt afternoon. ; ordrng 1 SPECIALSHIPPINGCARE and 1 W10193887 (tub-outer)
Oriale P.
WASHER MAYTAG MVWC425BW0 "replaced load noisey gearcase in spin mode, ran test working ok."
Pablo V.
LAUNDRY CENTER MAYTAG MVWX655DW1 instruc customer abouth water leve and how washer works run test ok request completed
Enrique M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "No ice, not dispensing, user interface inoperative, ordering parts. using KJ84R00EP1; ordrng 1 W11170612 (harness) and 1 WPW10769076 (UI) and 1 wpw10675033 (main pcb)"
Raymond J.
OVEN IKEA IBS224PSM "chk and test oven found oven working properly , cust just needed some instructions on operation, all test"
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 cx needs main control and motor cx does not wish to have service cx is going to return to store....cx said it just got delivered on the 20th of feburary and does not want parts replaced on something he never used
Edi C.
WASHER WHIRLPOOL MVWX655DW1 Customer complaint noisy when filling advise customer will replaced fill valvle to help with hammering of switch from cold to hot but pipes are loose will need plumber; ordrng 1 W11127357 (housing)
Jonathan H.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Replaced bracket and tested unit tested motor and pump unit can close properly now with the links all tested fine.
Robert S.
WASHER MAYTAG MVWB765FW2 replaced the gearcase and clutch assembly.
Sarkis M.
DISHWASHER KITCHENAID KDTM404ESS1 no power was going to sishwasher i plugged d/w different start working ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Not cooliong in the refrigerator section, found loose connection to ff evaporator fan motor, reconnected wires and tested..."
Raymond J.
RANGE JENN-AIR JGRP436WP01 "replaced outter glass door, prev door replacement was damanged, all test good"
Ramon H.
DISHWASHER KITCHENAID KDFE104DSS2 cx is smeliing fish in dishwasher explained to cx not to put old food in dishwasher tested working good advised cx to use rinse aid and lemme shine to clean dishwasher
Pablo V.
WASHER AMANA NTW4516FW2 run test found low waterpressure error code clear run test calibration request completed
Pablo V.
DRYER AMANA NGD4655EW2 run test no problem found instruc customer abouth normal sound burn on grill normal wear and tear and to clean lint filter request completed
Pablo V.
WASHER MAYTAG MVWB765FW3 run test found no problem instruc customer abouth normal sound on washing cycle request completed
Sarkis M.
DRYER WHIRLPOOL WGD8500BC0 dryer corking ok air vant need to be cleen this is 2nd appl
Enrique M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Freezer compartment ice maker not working, bottom ice maker not ejecting ice cubes, replaced the freezeer ice maker...."
Jonathan H.
DISHWASHER WHIRLPOOL IUD8500BX1 Replaced burner head. It came in black it's the new revised color the old ones are grey. Unfortunately these revisions are the only available color from may tag. Replaced and tested unit no further option.
Edi C.
DRYER AMANA NGD4655EW2 Customer complaint not heat: found bad ignator replaced it run diagnose test all componenst tested ok to manufactory specifics.; used 1 279311 (IGNITOR) from stock
Jonathan H.
DRYER WHIRLPOOL WGD8500BC0 Unit needs the vent cleaned out explained to customer they need vent changed. They will replace vent. Paid for service call via. Cc
Francis C.
REFRIGERATOR FD WHIRLPOOL KRFC302ESS00 "custumer didnt want repair after i take all a part , builder will call back when they had the unit ready on diferent location.; ordrng 1 W10507884 (compressor) and 2 W10913906 (COUPLER)s, ordrd 1 00-55-141 (grind ring)"
Pablo V.
DRYER WHIRLPOOL WGD4850XQ1 dryer need a new timer; ordrng 1 WP8066184 (pulley-mtr) and 1 WPW10185981 (timer)
Rose K.
WASHER MAYTAG WTW5000DW2 releveled washer checked cycles explained cycles
Jonathan H.
DISHWASHER WHIRLPOOL WDF518SAAW0 Customer cancelled appt needed.
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 mullium wasn't reaching to top raized left doo leg to make mullium reach now aorks fine.; used 1 W10841140 (ADHESIVE) from stock
Robert S.
WASHER WHIRLPOOL MGT3800TW2 Timer internal contacts are bad; ordrng 1 WPW10124193 (timer) and 1 WPW10110033 (knob)
Victor B.
FREEZER WHIRLPOOL WRF535SWHZ01 mullium swething showed to both customer how to turn on the mullium heater.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 installed the capacitor and start relay because it was startng and turning off.after installing still doing the same compressor is faulty.; ordrng 1 W10507884 (compressor) and 1 sealedsystemtech (sealed system tech)
Pablo V.
DRYER WHIRLPOOL WGD4616FW1 instruc customer to clean vent run test ok heating good problem with vent request completed
Pablo V.
DRYER MAYTAG MEDX655DW1 install push to start witch in place run test ok request completed
Pablo V.
WASHER MAYTAG MVWC565FW1 replace control run test ok request completed
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced door-ice and ice route, unit still leaking. please order door.; ordrng 1 W10815695 (door) and 1 2man (2man)"
Robert S.
WASHER AMANA NTW4516FW3 Washer unplugged reconnected and found no error codes. Performed manual test all passed recalibrated washer. Performed auto matic test and machine passed also.
Edi C.
DRYER AMANA NGD4655EW2 Customer complaint noisy : found plastic stock at blower wheel removed it run diagnose test all components tested ok to manufactory specifics.
Chris Z.
DRYER MAYTAG MGDB765FW0 found loose connection on gas valve. connected and verified unit works.
Chris Z.
RANGE WHIRLPOOL WFG520S0FS0 replaced the trim vent.
Oriale P.
DRYER AMANA NGD4655EW2 "replaced broken drum belt, ran test working ok. ordered door handle for cust, part was broken cust will install direct ship to cust.; ordrng 1 W10861225 (handle ds), used 1 4392065 (REPAI KIT) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Due to not cooling, i replaced harness wire, main board, All these parts should be fine for this problem defrost issue."
Jorge A.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Due to adent in door, Installed new door all tested out ok."
Oriale P.
WASHER WHIRLPOOL WTW5840BW0 "found bad actuato shifter , not moving from wash to to spin, needs part replaced; ordrng 1 W10006355 (actuator)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 need to order the door switch and the bin will install; ordrng 1 W10728185 (trivet) and 1 W10847849 (switch)
Enrique M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Reinstalled drawers and shelves, leveled it unit, adviced..."
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx needs sump and motor; ordrng 1 W11087376 (pump&motor)
Jeremy G.
HOOD WHIRLPOOL n/a ordering the whole assembly; ordrng 4 w11322559 (screws)s and 1 WPW10370649 (hous-cntrl) and 1 W10721964 (hous-cntrl) and 1 W10721963 (hous-cntrl)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 unit has condensation in fridge. added sealant around freeezer liner and heated gasket to provide better seal.
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 noproblem found instruc customer how dryer works run test ok request completed
Oriale P.
WASHER MAYTAG MVWB765FW3 "found loud clicking & squealing noise in wash cycle, needs gearcase & rotor replaced. AUTH #MJSM00ML2.; ordrng 1 W11134159 (gearcase) and 1 W11260238 (rotor)"
Oriale P.
DRYER WHIRLPOOL CGM2795FQ0 "Found object stuck in blower motor. removed object and tested unit,unit functions properly."
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "replaced drain hoses with holes causing water leak , ran test working ok, no leaks."
Jonathan H.
DRYER WHIRLPOOL MGD8200FC1 "Checked unit the setting were not on so I had to manually change firmware to allow sound customer wasn't aware of when unit was running. It would start running on its own, checked the key pad fixed harness to board and no more sound or touchpad issues."
Francis C.
REFRIGERATOR KITCHENAID KRFC300EWH01 training
Rose K.
DRYER MAYTAG WGD7000DW3 fixed exust vent cust needs to clean vent to the outside
Pablo V.
DRYER WHIRLPOOL WGD92HEFW0 call partner team they inform to tell customer to ignore the light from check vent no problem dont affects the drying cycle run test ok request completed
Rose K.
WASHER MAYTAG MVWB965HC0 ordered new soap dispensor leaking; ordrng 1 W11290602 (dispensor-soap)
Rose K.
DISHWASHER WHIRLPOOL WDT910SAYM ordered new adjuster kit; ordrng 1 W10712395 (adjuster)
Raymond J.
OVEN WHIRLPOOL KODC304ESS00 "repl faughty therm-fix, all test good"
Robert S.
WASHER WHIRLPOOL WTW7000DW0 Replaced the lid lock assy and calibrated the washer.
Robert S.
RANGE MAYTAG MGR6600FZ1 replaced the oven outer door glass
Sarkis M.
DISHWASHER KITCHENAID KDPE234GPS0 installed tracks ckd working ok
Jaime G.
DISHWASHER MAYTAG MDB4949SHZ0 found dishwasher bringing in very littlle water due to a stack float switch had it adjusted then dishwasher fillled up with water and washed well
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Needs sealed system ordering parts. Will call for extra autho next visit. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Oriale P.
WASHER WHIRLPOOL CAE2745FQ1 "unable to verify commplaint of noise issue. ran test, working ok. possible off balance load issue.advised Customer of load sizes"
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Not making ice, removed and reconnected wire harness from freezer door, removed frost from ice chute and checked the dispenser, all working normal, ran diagnostis and calle tech line, #7724306166"
Ramon H.
WASHER MAYTAG MAH6500AWW cx needs main controland water valve ...cx does not wish to proceede at this time
Jonathan H.
WASHER WHIRLPOOL MHW8200FC Checked unit found print for blow not installed properly fixed bellow Ted unit no further issues no leaks.
Rose K.
REFRIGERATOR KITCHENAID KFCS22EVMS00 needs new door seals and water dispensor switch auth number kj7rv00mpl1; ordrng 2 W10443243 (gasket-fip)s and 1 W11243624 (cover) and 1 WP12575502 (switch) and 1 WPW10121977 (endcap)
Rose K.
OVEN KITCHENAID KODC304ESS01 replaced upper blower and fuse
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBW main board not stopping teh compressor neither on test or off-repLCED AND DEFROSTED EVAP.
Enrique M.
DISHWASHER KITCHENAID KDTM354DSS4 "Broken dishwasherparts and clips, replaced all parts listed and tested, using authorization # KJ2IB00EL1"
Pablo V.
WASHER MAYTAG MVWX655DW1 replace control board rn test ok request completed
Enrique M.
REFRIGERATOR JENN-AIR JFC2089WEP9 "New user interface board noyt working, called thech linesaid order a new board, unit was not defrosted, advice dustomer to unplug.; ordrng 1 WPW10428901 (UI) and 1 WPW10317076 (main pcb)"
Pablo V.
DRYER MAYTAG MGDX655DW2 run test heat ok instruc customer abouth burning metal normal wear and tear request completed
Chris Z.
WASHER MAYTAG MVWC415EW1 replaced drain pump and verified unit works
Sarkis M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 need motor pamp; ordrng 1 W11087376 (pump&motor)
Jorge A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Due to leaks sometimes, I did check everywhere for leaks and found 0 leaks adjusted the feet up justin case. all tested out ok"
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 auth #kj7h600ml2 need evap cover & board; ordrng 1 WPW10675033 (board) and 1 W11256332 (cover)
Victor B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "compressor kind if noisy female don't like it -ordered, WITCI00EPL1; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler)"
Rose K.
MICROWAVE WHIRLPOOL WMH53521HZ0 ordered new fan auth num wj7sk00ml2; ordrng 1 W10918298 (motor-fan) and 1 2man
Edi C.
DRYER ROPER RGD4516FW0 Customer complaint noisy: found items stock at door seal remove it run diagnose test no more noise all components tested ok to manufactory specifics.
Larry G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 error codes F4 E3 F7 E1....pump motor not working everytime. needs replacement.; ordrng 1 W11085683 (pump&motor)
Edi C.
DISHWASHER KITCHENAID KUDS03CTSS0 Customer complaint door falling down: replaced link kit run diagnpse test all componensts tested ok to manufactory specifics.
Sarkis M.
RANGE WHIRLPOOL WGG555S0BS00 WJ2OR00EP1ORDERD BRNER CAST BALANC LABOL ONLY; ordrng 1 WPW10406878 (burnr-head) and 1 W10319348 (holder-orf) and 1 WPW10407676 (igntr-surf) and 1 WPW10407676 (igntr-surf)
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 replace control board run test ok request completed
Ramon H.
WASHER WHIRLPOOL WFW95HEDW0 reset main control calibrated tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRX986SIHV freezer led burn out i took it out of it.; ordrng 2 W11205083 (freezer led.)s and 1 W10830288 (cntrl-elec)
Oriale P.
DRYER MAYTAG MGDE201YW0 found that Customer's unit had squeaky idler pulley wheel. replaced pulley and tested dryer. dryer spins and heats properly.; used 1 W10837240 (BRACKET) from stock
Edi C.
DRYER AMANA NGD4655EW2 Customer complaint not closing : adjusted door hinge door close correctly all componenst tested ok to manufactory specifics.
Edi C.
WASHER AMANA NTW4516FW3 "Customer complaint sensisng not working : instruc customer water level deep and autosensing on regular cycle already poreset from manufactory , washer tested ok to manufactory specifics."
Ramon H.
LAUNDRY CENTER MAYTAG MVWB835DW3 cx needs water valev; schdld next appmnt for 3/7 THU !
Raymond J.
REFRIGERATOR KITCHENAID KFCP22EXMP1 "replaced faughty damper control, all test good"
Edi C.
DRYER WHIRLPOOL WGD4800BQ1 Customer complaint noisy: found bad rollers replaced kit run diagnose test all components tested ok to manufactory specifics.; used 1 4392065 (REPAI KIT) from stock
Larry G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ replaced door and tested for correct operation.
Robert S.
WASHER MAYTAG MHW5500FW1 Error code f3 e1 and f8 e3 drain pump operating normally ordering electronic control and pressure switch.; ordrng 1 WPW10448876 (switch) and 1 W11201286 (control)
Robert S.
MICROWAVE OTR WHIRLPOOL WMH32519FZ0 REPLACED THE INTERLOCK AND SWITCHES AND TESTED OPERATION.
Francisco J.
MICROWAVE WHIRLPOOL WMH31017HB replaced the cover and the assembly nuts the microwave is good now request completed .
Pablo V.
WASHER WHIRLPOOL WTW5000DW1 replace motor cap and control board run test ok reuest completedd
Jorge A.
REFRIGERATOR KITCHENAID KSCS25FTSS02 "Due to not dispensing ice , i replaced new motor and shft for proper function all tested out ok."
Victor B.
DISHWASHER WHIRLPOOL WDF540PADW0 replaced mian board but the 1 hrs still don't go in per francis to replace the console with touch pad repalced console still 1 hrs doesn't work per tech support to replace console and aim board t same time and put to test mode after it sould work.; ordrng 1 W10804117 (cntrl-elec) and 1 W10849551 (console)
Jorge A.
REFRIGERATOR KITCHENAID KBSN602ESS01 "Due to ice hollow, Called Techline told me the water presion issue could be, Told customer to contact to builders to pull out the unit and check water presion due to the risk of scratch floor."
Ramon H.
WASHER WHIRLPOOL WTW4950XW0 cx does not wish to proccede
Larry G.
OVEN AMANA AGR5330BAS3 receivers bent and door trim bent; ordrng 1 W11209792 (left trim) and 1 W11232008 (right trim) and 1 W11105139 (brkt-glass) and 2 W11161898 (receiver)s and 2 W11240518 (hinge)s
Francis C.
COOKTOP KITCHENAID KGCC566RBL05 "complaing not ligthing up , found broken lf burner and rigth front burner as well , thats why not ligthing up , ordering part , not charge to the custumer warranty satisfaction.; ordrng 1 WPW10128445 (holder-orf) and 1 WPW10128448 (holder-orf) and 4 WP3368921 (screw-torx)s"
Ramon H.
FREEZER JENN-AIR JS42PPDUDB lubed spring tested working ok
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 !!! latest appontment needed !!! water pressur in house too much causing the valve to chatter and now the resevuar is leaking after i disconnected it; ordrng 1 W10786952 (valve) and 1 W11168758 and 2 WP4373559s and 2 WP2300868 (fitting)s and 2 WP2198677 (connector)s
Larry G.
ICEMAKER WHIRLPOOL GI15NDXZS1 cleaned condenser. advised on clean cycle. unable to verify noise .
Edi C.
WASHER MAYTAG MVWX655DW1 "Customer complaint not working: found code f8e1 checked fill hoses not hot water , customer was using the cool and warm setting instruct customer of missing hot water issue washer tested ok to manufactory specifics."
Larry G.
DRYER MAYTAG MGDB725BW0 replaced worn blower housing and tested for normal operation.
Jorge A.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Due to not making ice , I installed new icw maker and all tested out ok."
Chris Z.
FREEZER JENN-AIR JBR2088HES replaced ice maker that was overfilling. tested unit; ordrng 1 WP99003105ds (clip) and 1 WP6-918113ds
Francis C.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 training
Chris Z.
DISHWASHER JENN-AIR JDB1100AWS tested unit. motor works good. heater is not heating up water. ordering new heater.; ordrng 1 W10283681 (heater)
Robert S.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Checked the refrigerator found drain frozen instructed customer to defrost 24hrs with freezer door open.
Ramon H.
LAUNDRY CENTER WHIRLPOOL WFW85HEFC1 cx needs bellow....; ordrng 1 W11106747 (bellow)
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 main board not stoping even on off or test mode-replaced now everything works.
Francisco J.
DRYER AMANA NED4655EW1 reference # 7724308202 the timer is faulty parti had just replaced it.; ordrng 1 W10857612 (timer)
Robert S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 return and supply ducts and tower iced up and evaporator fan motor not running at full speed. Removed all ice and replaced the fan motor.; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
COOKTOP MAYTAG MGC7536DS00 "unit is leaking gas. used leak detector to find source of leak, leak coming from one of the valves which wasnt properly sealed and tightened. made sure valve was properly sealed and tightened and verified unit is no longer leaking gas and burners work. two knobs melted, order new knobs and direct ship; ordrng 5 W10853672ds (knob)s"
Enrique M.
DISHWASHER KITCHENAID KUDS03FTPA0 0rdering door balance kit.wants to pay when repais are complete..estimete; ordrng 1 8194001 (door balance)
Jonathan H.
DRYER WHIRLPOOL WGD8300SW0 Needs new controls. Will return with oarts this week. Setting up ASAP appt 145 part. T4
Raymond J.
RANGE KITCHENAID KSGB900ESS2 "replaced faughty control assym, all test good"
Raymond J.
MICROWAVE IKEA IBMS1455DS01 "fouind power at unit but cintrol not responding,; ordrng 1 W10892029 (cntrl-elec) and 1 W11196485 (control)"
Jaime G.
RANGE-GAS WHIRLPOOL WFG505M0BS3 found range working normal and explained to customer that getting one the switches and spark moduels wet can cause a sudden sparking which is normal
Robert S.
WASHER MAYTAG MVWC416FW1 Checked the washer the only error code was an fo e2 oversuds. Performed manual test washer agitates and spins in both speeds. drain pump is normal. Recalibrated the machine and performed auto test washer passsed.
Francisco J.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 reference#7724304574 techline told me to get aluminum tape and to cover 50% of the returns they believe the air is returns are too big .will schedule back i will stop by to home depot today or tomorrow for the tape.; schdld next appmnt for 3/8 FRI !
Robert S.
WASHER MAYTAG MVWB765FW loud noise in spin ordering gearcase; ordrng 1 W10811956 (gearcase) and 1 W10752189 (screw)
Robert S.
DRYER MAYTAG MGDC215EW0 Replaced the drum rollers belt and pulley on the dryer; used 1 4392065 (REPAI KIT) from stock
Francisco J.
DISHWASHER MAYTAG MDB4949SDZ0 customer can drain out the water what happened was that the air gap was clogged therefore little bits of water would pass to the garbage disposal .
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 it was 11 and 42 deg. re-set to the highes temp.
Sarkis M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 i findhigh side leak repard & add freon ckd ok
Edi C.
DRYER WHIRLPOOL WGD49STBW2 Customer complain not starting : found bad door switch replaced it run it all components tested ok to manufactory specifics.; used 1 WP3406107 (SWITCH-DOR) from stock
Jaime G.
WASHER MAYTAG MVWB880BW0 found washer working normal i tested unit and i could not duplicated and find the leak washer worked ok at the time of service
Ramon H.
DISHWASHER KITCHENAID KDTM354DSS5 cx needs tracks; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Enrique M.
REFRIGERATOR KITCHENAID KRFC704FPS02 "Water and frost build up, cleared the drain in the refrigerator section and remoced all frost."
Francisco J.
DRYER WHIRLPOOL WED75HEFW1 reference #7724303326 called techlinevoltage coming in to the board is 120voltsafter replacing the user interface im getting a pf problem when i start it relay clicks and i get the pf checked the terminal block and the voltage is not dropping called techline they want me to order the harness from the ccu to the interface and replace the control.checked the voltage going into the user interface 5vdc; ordrng 1 W10875486 (cntrl-elec) and 1 W11025125 (harns-wire)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 diffuser noise installed deffuser ckd ; used 1 W11164593 (DIFUSER) from stock