Alex - Los Angeles, CA
Gentleman who came to repair was very friendly, explain everything and did it at the fast time
Claudia - Trabuco Canyon, CA
Carlos - Compton, CA
Debra - Costa Mesa, CA
Friendly and fast
Chis was is a Professional and knowledgeable technician
William - Long Beach, CA
Professional and knowledgeable technician
Jeffrey - Torrance, CA
Excellent service, but Maytag washer only lasted 7 years
John - Rancho Palos Verdes, CA
The repairman was exceptionally competent. He diagnosed problem, clogged drain and broken part. He was careful and thorough.
Larry - Rancho Palos Verdes, CA
The repairman was experienced and fixed the problems with the freezer. He had to move the refrigerator over a wood floor and was extremely careful not to scratch it - he brought a mat from his truck. He was very courteous. I was extremely pleased with the service and will,definitely use and recommend Paradise in the future. I give the highest rating I can. Gwen Brown
Gary - Culver City, CA
Awesome top of the line service!!!
Gus - Los Angeles, CA
Best service Tech in Paradise by Far. Francis is always on time , knowledgeable ,great customer service and courteous.
Great Service but comes with a Lecture
Nick - Rolling Hills Estates, CA
Paradise was great in coordinating service and communicating status. Service was fine, but being lectured by technician was awkward and not necessary.
This experience was GREAT compared to 11/19
Sandra - Los Angeles, CA
Paolo was very knowable...very efficient...cleaned up after himself & had a calm demeanor even though I was very Irritated at the beginning of our appointment I really had to be quite forceful w/company management to get this quick appt Company needs to have a “when-customer-is-irate-due-company-screw-up” plan for customer service team who are maning the phones. There needs to be a fast track system for when paradise messes up . Phone team would not do a direct re-schedule w/me even though the 11/19 screw up was their fault They made me go through all sorts of hoops, Including, but not limited to, re-scheduling through AIG ...And even then they said nobody could come that day I had to wait two or three days So I was very pushy & irate until I got management on the phone
Great service technician
Chris - Downey, CA
Valerie - Lomita, CA
Tech was great. However, scheduling was a nightmare due to company not even able to give me a morning or afternoon time slot. My cable TV now gives me a two hour window; oh how times have changed! Tech said he could be back on a Friday, but part wasn’t in, so I took off Friday for no reason and lost a day’s worth of pay. I found out theses motirs fail commonly and therefore should be on the trucks. This experience makes it unlikely I will buy a Whirlpool appliance in tve future. Bad product, terrible service, except for the actual tech who came to the house, he was nice.
Gholam - Rancho Santa Margarita, CA
Lauren - Santa Monica, CA
They were knowledgeable and kind and thorough.
Mark - Buena Park, CA
Louie - Los Angeles, CA
Technician was very knowledgeable and help make repairs to the Maytag washer
Mostly Good Service
Brian - Hermosa Beach, CA
Tech assured that the part needed was available for next day delivery; it took a week to get the part and then another 4 or 5 days to get the service call, likely due to the Thanksgiving holiday.
Jacqueline - Long Beach, CA
Friendly and knowledgeable.
On time, polite, efficient
Stephanie - Culver City, CA
Performed warranty service so I can't rate pricing, but service was excellent.
Laurie - Laguna Beach, CA
Thank you for the great service and communication. Johnny was very helpful and gave a quick tutorial on the washer. I also appreciate the efficient call out when the technician was on the way.
Robert - Santa Monica, CA
Dean - Aliso Viejo, CA
Good service would recomend
Skilled, but Rude
Kevin - Long Beach, CA
Competant professional service
Thomas - Trabuco Canyon, CA
Julia - Seal Beach, CA
Technician was great, but my ice maker is still not working. He put a new mechanism on, but think the unit needs to be put to rest and a new one put in as I had requested.
very nice, very prompt and knew her stuff.
Paul - Palos Verdes Estates, CA
that is fine
Jaime - Lynwood, CA
Geoff - Los Angeles, CA
Jenny - Ladera Ranch, CA
Michelle - Cerritos, CA
We had a window of 12-3pm that I would receive a phone call. Service man called at 2:59pm to let me know he would be at my place in 30 minutes. I took off work early when I could've worked a couple more hours. He was able to diagnose and fix problems with our new refrigerator fast.
Excellent customer service!
Chris K. - Orange, CA
Michael - Los Angeles, CA
Our tech was awesome. On time for a warranty repair. Very professional
Rony - Los Angeles, CA
Very nice service person, very helpful.
Dinah - Long Beach, CA
He did a good job in finding the cause of the problem with the refridgerator. My complaint is that our appoint was scheduled from 9am-noon. He didn't come until after 1:00pm , we wasted 4 hours waiting for him to show up. Did not even a phone call to let us know he would be delayed. I had to called the Office to see if he was still coming for the repair. He called aro 1pm to let us know he was on his way. We didn't appreciate that having to wait w/o courtesy of a phone call from the repairman or the Co.
Omar - Redondo Beach, CA
Enrique did his job quick and diligently; he also provided me with recommendations to help prolong the life of my refrigerator.
Martin - Downey, CA
My repair man was nice, curdius, and and he new he’s mechines.
Aziz - Trabuco Canyon, CA
Jack - Manhattan Beach, CA
He was not abler to resolve the problem and my wife couldn't find our paper work. I was not home.
Mahsa - Los Angeles, CA
Sussie - Redondo Beach, CA
On time and nice
Maria - Los Angeles, CA
Technician was friendly and knowledgeable about Whirpool appliances.
JJ - Lake Forest, CA
Doug is a great person to talk to and work with. He fixed the dishwasher perfectly, like new.
Francisco was great
Susan - Los Angeles, CA
Francisco was polite, clearing his explanations, and very helpful. I appreciate that he showed up on time. Very good experience, very grateful.
Sorin - Anaheim, CA
Jerry - Orange, CA
Preston was professional and respectful and provided service in a timely manner
Caryn - Los Angeles, CA
JohnZ. - Long Beach, CA
The repairman arrived right in time and was very thorough in his analysis of the situation. We also discussed potential solutions.
Finally fixed our fridge
Kimberly - Rancho Palos Verdes, CA
After two other technicians from Paradise made our fridge worse, this technician finally fixed the issue.
Hien - Stanton, CA
Great. Good service
Debra - Bellflower, CA
Friendly..Came when they were supposed to..Explained what was wrong and needed to be done.
Tom - La Mirada, CA
Larry has been to our house twice,2 separate issues, and has been extremely helpful. I would highly recommend for his professional and friendly service.
Frances - Los Angeles, CA
Larry was very professional and knowledgeable The repair when smoothly and the problem has been corrected.
David - Los Angeles, CA
The fact that I’m disabled seemed to not have an effect on Enrique. Enrique was very courteous and professional. He went directly to each problem and took care of both of my problems in a timely and completely efficient way. Also explaining the problem and how to approach it if it ever happens again. It is my opinion that this gentleman is a very positive individual that brings a great deal of knowledge an professional courtesy to his job. He is definitely a great asset to your company!!!!!
Great repair experience
Mary - Los Angeles, CA
Shelley - Irvine, CA
Blown away by experience with Sarkis. Was super knowledgeable, competent, articulate, courteous, and highly professional. Helped immensely through his correct diagnosis. Simply the best appliance repair person I’ve encountered.
Pete - Fountain Valley, CA
Jonathon was very personable and well mannered. Very professional . Did an awesome job
Sharon - Rancho Palos Verdes, CA
Aundrea - Ladera Ranch, CA
Grace - Santa Monica, CA
John - Ladera Ranch, CA
Paradise Appliances was quick to respond. The technician was professional and personable, and explained exactly what caused the issue. He had parts available and was able to repair our dryer in no time!
Did not fix the problem.
Cheng - Irvine, CA
The technician was late and not helpful
Hilda - Inglewood, CA
Virginia - Los Angeles, CA
Very nice woman, figured out the problem quickly and repaired quickly
Whirlpool Range Service Call
Sharon - Mission Viejo, CA
Doug Scott was prompt, courteous, knowledgeable and helpful. He is an asset to your team!
Gary - Manhattan Beach, CA
prompt and friendly service
Hai - Torrance, CA
Robert is very thorough and did a fantastic job with my oven and microwave.
Nila - Newport Beach, CA
Great service and tech
Julie - Santa Ana, CA
Bad Product made worse by excuses from Paradise Appliance
Kj - Los Angeles, CA
Cannot even describe how throughly disgusted we are with this place, from NEVER answering their phones to the number of “repairs” that never solved the problems.
My Service Tech was great.
Ed - Huntington Beach, CA
Scott - Lomita, CA
Edi the repairman was terrific!
Greg - Los Angeles, CA
Great service, very competent repairman!
Lawrence - Manhattan Beach, CA
Alyce - Mission Viejo, CA
My overall experience was not satisfactory. Your company Service Tech Doug Scott did not complete the problem discussed. Only thing he completed was remove Demo Mode from Screen, Message from screen indicated FBEO cooling fan speed set too low was discussed. Doug said this fan gets dirty and will go out, I will type in override so you do not get message, that did not happen, He did not attempt to offer or change out the fan. When he left the glass screen went dark and I phoned him on his cell and he told me what to do to get the clock back. I thought the oven would work since I was hosting for my large family. Message regarding cooling fan kept appearing, NO OVEN. I WANT MY SERVICE CHARGE OF $109.99 CREDITED BACK TO MY VISA CARD. THANKSGIVING WAS RUINED FOR ME. DOUG COMMENTED YOU GET THE PART AND I WILL INSTALL IT FOR FREE. IS THIS YOUR NORMAL MODE OF CONDUCTING BUSINESS WITH CUSTOMERS? I AM CONTACTING YOUR ACCOUNTING DEPT. TO DISCUSS REMOVING THIS CHARGE. ALYCE LEONHARDT
Pamela - Marina del Rey, CA
ray is excellent, understanding & patient. He is going out of his way to help me fix my oven properly and timely.
Lena - Bellflower, CA
Quick and polite
Gwen - Los Angeles, CA
Professional and friendly service men.
10 rating out 10
Rosa - Norwalk, CA
Lucila - Downey, CA
Angel - Gardena, CA
Fast and good
Great Expeditious Service
Nykia - Los Angeles, CA
Edi took care of my problem very quickly and effectively. I am very happy with his service. Good news: My washer was fixed. Bad news: Now, I have to wash.
Randy - Carson, CA
Great service and an awesome guy. Highly recommend!
Michele - Los Angeles, CA
No repair was needed
Gary - Torrance, CA
Ann Marie - Irvine, CA
Great service. Very polite dispatchers. Extremely knowledgeable tech “Doug”.
Jonathan - Los Angeles, CA
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Kevin - Los Angeles, CA
Great service and on time
Bob - Gardena, CA
No problem which I like.
Amy - Los Angeles, CA
Sergio - Los Angeles, CA
Very professional and knowledgeable.
Paul - Los Alamitos, CA
Service was done quickly and efficiently. Technician was polite and knowledgeable.
Chuck - Garden Grove, CA
Les - Santa Monica, CA
After being late and not having the right parts he had to come back the next day to repair it. The only thing he did right was giving me a discount which was totally deserved! I waited 4 hours then got a call 30 min after the time frame and he came and then said he didn’t have the right parts! So I waited for nothing! Basically wasted half a day for nothing!
Kenny - Garden Grove, CA
Jordan - El Segundo, CA
Chris was one time, did what he said he would do and was professional. Thank you!
good job well done
Ronald - Los Angeles, CA
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
Very good Service
Ione - Carson, CA
Happy with the service done
A few things...
Dale - Santa Monica, CA
He came on time, was polite and informative. I have no issue with him. However...he told me that the part I need was a compressor - a compressor "kit" and that KitchenAid no longer made them. But I went online and found that there were kits - but not thru KitchenAid. They appeared to be made by Embraco - who made the original. This is your policy but it cost me around $100 bucks and it would have been nice if you got the parts without KitchenAid's endorsement. Lastly - it appeared the compressor wasn't working, but the process of elimination could have found a problem elsewhere - the electronics for instance was failing to signal some device further down the chain.
Great Service and Explanation of Everything
John - Mission Viejo, CA
Treated me like a VIP, explained it was not broken and why water was in the dishwasher and options for soap to help with the smell. Great guy!
Your Amazing Employee
Nickolette - Costa Mesa, CA
John, the tech we had, was the most polite, knowledgeable person. He was personable and asked if there was any other questions we had or if there was any other appliance that we needed looked at while he was there. Our kitchen appliances are all from IKEA and the experience with them was perfect and above expectations. So it makes sense that they would partner with a company like you - congratulations
Whirpool Washing Machine repair
Michele - Irvine, CA
Knowledgeable and professional service
Kirk - Mission Viejo, CA
Doug from Paradise Appliance was the best. He found and fixed the problem with our new dishwasher quickly. He is extremely nice and very professional. We are 100% satisfied with the service.
Chris - Santa Monica, CA
Great service call. Knowledgable. Fast. Easy to work with.
Great Service, Outrageous Price
David - Santa Monica, CA
The service was fine but I never received a reply when I asked what was the basis for the $220 labor charge. The repairman was there less than 40 minutes.
Great service provided
ciecie - Garden Grove, CA
Ramon was very nice and helped with our issue. It's unfortunate that Home Depot installers would deliver a washer and leave the shipping bolts on the machine.
Nancy - Santa Monica, CA
He is very professional And knowledgeable. You are lucky to have him as an employee
Evelyn - Garden Grove, CA
Completed the work in excellent timing.
Fixed my problem
Paul - Huntington Beach, CA
Juan - Buena Park, CA
Very efficient and courteous service
Sharon - Lake Forest, CA
Refrigerator Warranty Repair
Robert - Costa Mesa, CA
Courteous and prompt service.
Great service. They kept me on the loop of everything
Maria - Bell, CA
Excellent serviceman!!!!!!Service tech was clean, courteous and on time. Also had a great personality, and put my refrigerator back perfectly.
Julia - Seal Beach, CA
Unfortunately, he has to come back because the icemaker wasn't just sick.......it was dead. He will be coming again with a new one
Friendly and professional service technician
Ronald - Manhattan Beach, CA
Paradise called day before to confirm service call. Received call next day from Mr Martinez 2 hours before scheduled time. Another customer canceled and was available to come earlier. He arrived on time 30 minutes later. Found and corrected the problem 45 minutes later. It was amazing that he had the part in the his truck and was able to complete the service call that day in an hour. Mr Martinez was on time, friendly and professional. This is the second great experience with Paradise.
Very professional, fast, and knowledgeable
Carol - Los Angeles, CA
Very professional, courteous, was able to diagnose quickly
Great service and excellent service tech, Robert! Thank you!
Wanda - Downey, CA
Hai - Torrance, CA
The technician was very polite and did a great job.
Doug was very professional and informative.
Kim - Irvine, CA
So glad that Doug was assigned to our service call!
James - West Hollywood, CA
Victor - Los Angeles, CA
He did a fantastic job fixing our refrigerator. His service was above and beyond. He saw multiple problems and he took the time to fix every issue the refrigerator had. I will rate him 100% satisfactory. Wish all technicians were like him. The previous technician didn't bother to do a thorough examination. Which is why we had to call again to get our fridge service. Thank you once again. Please let his superiors know he's a fantastic technician.
Rose does an excellent job repairing appliances
Karen - Los Alamitos, CA
We have had Rose come to our house several times to fix our dishwasher. She is so competent that we ask for her by name.
Dennis - Torrance, CA
Preston did an excellent job diagnosing and remedying the solenoid problem with our washer.
Courteous and professional.
RC - Irvine, CA
Very happy with the service and the very reasonable repair cost. I highly recommend Doug Scott!
punctusl...was professiional and completed the job timely
Evalena - Los Angeles, CA
same as review / title
James - Aliso Viejo, CA
5 Minute Service Call - $109.95
Ginger - Huntington Beach, CA
Jonathan Hitchman arrived, I explained problem he put Business Card on inside of dryer door & told me I had a "Dryer Vent" problem, then charged $109.95 Expensive Service Call and dryer still did not operate properly.
Ronald - Los Angeles, CA
quick and well and well done
Best service I’ve ever received
Eric - Midway City, CA
Ramon was great. He very informative and shared many useful tips.
On-time Performance --Outstanding!!!
Armando - Long Beach, CA
Larry did an outstanding job repairing my stove. There was a hiccup in the beginning but Larry called and told me how he would resolve the situation. I appreciate honesty, but ”on-time” technicians who are knowledgeable and personable are hard to find. I thank the folks and Jenn-air and Paradise for a job well done!!! Armanfo
Very professional, very helpful
Lianne - Lake Forest, CA
Technician was very courteous, clear, and helpful. He explained what went wrong and didn't make a mess or anything. He answered questions and helped us out.
Peter - Irvine, CA
Great customer service
Moses - Torrance, CA
On time and called prior to arrival. Great customer service and explained in detail on what needs to be done and answered all questions. Very polite.
Han - Mission Viejo, CA
Very bad service.
Rachel - Los Angeles, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
James - Redondo Beach, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
ENRIQUE IS THE MASTER REPAIRMAN !!!
James - Redondo Beach, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
Joie - Los Alamitos, CA
Excellent customer service - Highly skilled.
Paul - Los Angeles, CA
I am extremely happy with how Frances solves our appliance issues. He was fast, had great knowledge and was extremely courteous.
Bad service (time to get parts and install take 4days unbelievable) I am very upset and unhappy
Jim - Irvine, CA
Service tech. Is ok
Charles - Rancho Palos Verdes, CA
"Attn:Best Buy Westminster - Westminster, CA
Service was fast
Gas company came and it’s working fine. Said the problem is the dryer.
Wendy - Westminster, CA
After the guy came I called the gas company and got an appointment way in the middle of the month so had to wait for them to come. They checked everything and the gas part is working properly. The problem is the dryer not the gas as the worker said.
Great, friendly service!
Kevin - Santa Ana, CA
Knowledgeable, friendly and no fuss service.
Joe - Santa Ana, CA
Working better now.
Johnny is excellent
Roy - Huntington Beach, CA
Johnny is a great asset to the organization, excellent Technician. The only issue was that the office didn't call to make or confirm the appointment which caused me to scramble to get home to get the refrigerator fixed. The price was great because it was warranty work. I have no basis to judge pricing.
Eddie was very helpful, thanks again!
Giang - Beverly Hills, CA
Flavia - Los Angeles, CA
Kirsten - Manhattan Beach, CA
Chris was great.
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great Service, On Time
Chinh - Stanton, CA
Nice guy. He came on time to fix my fridge. Good service Overall. I am still under warranty so I am not sure about the pricing.
Rose Kolstad is very knowledge on her job.
Sandy - Torrance, CA
Rose Kolstad is 2nd repair person and she is very knowledge on her job. Find out the problem soon and repaired the range. also she explained the problem and gave some tips on how to use this range. She handled the repair job is much better, compare the the 1st guy came and he can't find out the problem, but insisted said he fixed. I think your Co should ask the 1st guy to learn more from Rose. I'm satisfy rose service.
Great service and experience with the repairman
Andrew - Torrance, CA
Experienced Technician, great service
Christina - Torrance, CA
Luis - Los Angeles, CA
Rafael - Rancho Santa Margarita, CA
The Way it Should Be
Shondell - Los Angeles, CA
Great communication, timely response, perfect repair. Thanks!
Very polite & pointual
Robert - Norwalk, CA
Jumped right in to trouble shoot
Jean - Redondo Beach, CA
Enrique was very nice and courteous. He was able to give me advice but was not able to correct the problem which was a high pitched sound. Unfortunately, it wasn't making the sound during the appointment.
Terri - Manhattan Beach, CA
Enrique did great job fixing my freezer. It seems to be working fine now. However, there a small burn in my kichen rug possibly due to hot appliance used. I can't be positive but it was not there previously. Thank you, Paradise. Terri
Loro - Tustin, CA
I think he did a great job helping with my broken dishwasher dish rack. Thanks!
Doris - Los Angeles, CA
Darrell - Huntington Beach, CA
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
Sara - Mission Viejo, CA
Doug was amazing- he was on time, fixed our dishwasher quickly and was super clean!
Luis - Los Angeles, CA
Jim Santa Ana
Jim - Torrance, CA
I wasn't here to meet him. He said it wasyrhe washer that is leaking & it's the pipe behind it. I told him the water leak was soapy. He couldn't explain why. I'm monitoring it & the area is dry so it's not the pipe behind the washer.
Very nice and courteous service
Nasir - Culver City, CA
On time good follow up
Parmasivan - Los Angeles, CA
Very very good service
Great Service, courteous
Alvin - Mission Viejo, CA
Dale - Redondo Beach, CA
he was quick in finding out my problem and the fix!
On time and great service
Renee - Los Angeles, CA
Sandy - Manhattan Beach, CA
Fabulous work and very professional Will call again!
Ramon is great!
Daniel - Stanton, CA
Heidi - Redondo Beach, CA
Very good service. Our repair man was fast and curtious. I just wish it hadn’t taken four days fir the first appointment.
Debbie - Westminster, CA
Francis - Great Service and Customer Service
Gregory - Los Angeles, CA
Francis was great, but the delay of the scheduled service call was not reasonable for running a business.
Hope - Los Angeles, CA
Very nice and helpful. I asked for the repair person to bring some parts on their truck so I wouldn't have to take off work again for another visit. But they didn't and so I am not fixing but instead buying a new microwave. What a waste of time and money.
Not favored technician
Darshna - Cerritos, CA
I had specifically asked for a different technician as my first experience with Victor had been so bad! They sent him again anyway!!
Alicia - Marina del Rey, CA
I needed a part and it came earlier than expected and Raymond was proactive in getting it to me!
The gentleman that came and helped me was very nice and your great service took the time to check everything and I haven't had a chance to start it ba
Ruth - Long Beach, CA
Great service the service guy that helped me was great
Ramiro - Bell Gardens, CA
Great. Very polite. And respectfull person, his service, was super great. An informative
Joyce - Los Angeles, CA
Reliable. Kind. Hardworking.
Very great service
Karina - Los Angeles, CA
Efficient and Fast
Oliver - Los Angeles, CA
Tina - Huntington Beach, CA
John & Dennis were excellent diagnosed and fixed correctly. my 1 year old refrigerator and is now working Great! Thank You!!
Ana - Long Beach, CA
Jonny went above and beyond. He was friendly and attentive. He looked the part and put on shoe covers the moment he came in. I would recommend Paradise to anyone who asks.
Albert - Huntington Park, CA
Victor is The BEST!
Kristine - Manhattan Beach, CA
Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.
John - Los Angeles, CA
Feedback for Service provided
Ravi - Ladera Ranch, CA
Doug was very polite and fast to identify the issue and fix it for us within no time. He gave us helpful tips for the future as well.
Great job on the fridge and dishwasher
Frank - Costa Mesa, CA
Chris did a great job, was very polite, very profession and would like him back again.
Joe - Torrance, CA
At the end everything turned out great! Chris did a great job, a true professional, very polite and and a great personality. He went above and beyond the normal course of the repair.
Good Service/Technicn however found nothing
Mary - Gardena, CA
Problem not found.
Great and professional services
Josep. Shahinian - Los Angeles, CA
Will definitely recommend Paradise services to anybody who need to fix their appliances
Fixed my problem
Hitchcock - Los Angeles, CA
Lots of visits, one missed appointment, but got my problem solved and technician was friendly.
very efficient and pleasant
Lorraine - Torrance, CA
Mark - Irvine, CA
David - Los Angeles, CA
Very satisfied. Professional, honest, skilled.
Joyce - Los Angeles, CA
Wow what great help! They fixed my range no mess quickly and with a smile
Sandylee - Rancho Santa Margarita, CA
Your service rep was very professional and prompt
Haibo - Huntington Beach, CA
Heidi McCollough - Laguna Hills, CA
Ira and Judy - Newport Beach, CA
The service was fantastic! Courteous, professional, on time and very efficient! They fixed our problem and exceeded our expectations! We will use your service if needed in the future and will recommend you with the highest praise. Thank you !
Jackie - Long Beach, CA
She appears to have known the equipment.
Jim - Santa Monica, CA
Ray was very helpful and had a great attitude. Got the job done!
Good response time, punctual.
Omar - Lakewood, CA
Ruben - Santa Ana, CA
Donald - Hermosa Beach, CA
Good intentions but problem not resolved
Susan - Long Beach, CA
The service person was very pleasant and professional. She was the second person to attempt to fix the problem and she did the same thing that the first service person did. Within 24-48 hours in both cases the problem recurred. It appears that both service people addressed the symptom but failed to find the underlying problem that is causing the gasket failure for which we summoned their help.
Service was great but the tech was a “grump”
Ruben - Irvine, CA
Everything went really well and the repairs were completed in a timely manner.
Very Well Done
Glen - Huntington Beach, CA
Bonnie - Laguna Hills, CA
Doug was great. Very polite and knowledgeable.
Complete satisfaction with service
Bill - Garden Grove, CA
Problem was solved and repaired. The Service Rep Preston was the best, explained everything and completed the repair on time.
Nicole - Redondo Beach, CA
Great, freindly and fast service.
Suriel - Signal Hill, CA
Jeffrey - Los Angeles, CA
Really professional...very kind and knowledgeable. This was a multi step process but felt comfortable the entire time. Perfect 10 for Francisco
Service on washer
Albert - Santa Ana, CA
Doug found the problem right away and ordered parts same day
William - Irvine, CA
Great service. He fixed my washer right the first time
Siamak - Los Angeles, CA
Dixi - Los Angeles, CA
Garrick - Mission Viejo, CA
Courtesy and professional to my wife
Michelle - Huntington Beach, CA
Howard - Beverly Hills, CA
Very good and very reliable.
They know what they are doing
Clifford - South Gate, CA
I had these guys come out to look at my Whirlpool washer and a days with everything being a computer is sensor. To pin point problems becomes harder and harder. They explained the list of thing ask me questions. Then after checking the machine they told me one the fix it or Two they just did nothing and major part needed to be replaced. There honesty was good they told me they'll be out for the next couple hours. If I was to run a load and figure out any issues to contact him and let him know. after I did it came back within a week and replaced it and it's been working fine ever since
Bill - Rancho Palos Verdes, CA
edi was professional and a pleasure
Emily - Santa Monica, CA
the labor charge was too high
William - Buena Park, CA
Msbillie - Los Angeles, CA
Rolf - Stanton, CA
It w a s great
Audrey - Huntington Beach, CA
Sarkis did a great job and the refrigerator is still working at this time. Thanks.
Richard - Cerritos, CA
Very professional, polite, knowledgeable and respectable.
Michael - Huntington Beach, CA
Jonathon was knowledgeable, professional and courteous.
Whirlpool French Door Frig Repair - Great Service!
Eva - Santa Monica, CA
Service person was prompt and thorough. Nice it's like brand new!
Emma - Cypress, CA
Doug was great! very courteous and knowledgeable.
Steven - Torrance, CA
Great service, technician and price
Douglas - Lakewood, CA
ice formation on the freezer light.
Teruko - Huntington Beach, CA
This is the second time the ice formed near the freezer light since I bought the refrigerator,This is the only problem I had. It was fixed promptly and he was very kind. I appreciate it.
The technician was great!
Virginia - Tustin, CA
Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.
Dennis - Los Alamitos, CA
Judy - Marina del Rey, CA
i've been very happy w/ the service of paradise appliance. they let me know the day before a 2 hr window and call about 20 minutes before they show up. They have always been on time, polite and professional
Supper nice and honest person to deal with.
Maria - Cypress, CA
Met Ramon and talked to him only for a short time. However, he explained the problem and gave us his opinion and was honest enough to tell us we were better off getting a replacement stove rather than repairing the 15 year old one.
still not working!
Jill - Los Angeles, CA
very nice service men but my fridge still isn't fixed. I've paid hundreds of dollars and it's still not working . I'm not sure why they can't figure it out. Theyve been out here three times and still the same problem!
Rachel - Santa Ana, CA
Doug was a complete professional. I really appreciated the kind and friendly service.
Diana - Los Angeles, CA
Pablo was great, he knows his stuff! And he was on time and thorough. Frank
Anne - Santa Monica, CA
problem fixed and very nice polite friendly person!
Arturo - Los Angeles, CA
Great service - Bad automated system
Jason - Costa Mesa, CA
Took so many reschedulings finally get a correct appointment time. Problem could have easily been resolved if an automated system wasn’t handling the calls. Please have humans handle the phones. The technician that handled the service was very professional and did the repair quick!
Barbra - Inglewood, CA
Sam - Costa Mesa, CA
Louis - Manhattan Beach, CA
The tech was awesome. Was here on time and went above and beyond to quickly fix the problem
Antonio - Los Angeles, CA
Suzanne - Manhattan Beach, CA
Terri - Manhattan Beach, CA
Chris was great and very helpful. Thank you very much.
Angeline - Los Angeles, CA
Our technician was very friendly and diligent. He solved our perplexing problem with great care and an even greater positive attitude !
Lilly - Santa Monica, CA
We appreciated the friendly tech who came to our residence,and knew how to do her job with efficiency and ease.Thanks.
Miriam - Bellflower, CA
Shaahin Cheyene - Los Angeles, CA
The technician was a very nice and polite guy and well experienced.
Kay - Compton, CA
He made the effort to get the parts which were not available.
Larry - Marina del Rey, CA
Janet - Los Angeles, CA
Ed was on time and very knowlegable. He fixed the problem quickly and showed me some things about my washer I didn’t know. He gave me samples of washer cleaner and wipes and I really appreciated his help! A great employee!
Julie - Irvine, CA
Michael - Torrance, CA
The service was successful
Lodie - Los Angeles, CA
Prompt appt time.
Diane - Manhattan Beach, CA
On hold long time when called in, otherwise excellent service. Reaoaur person veryoronptcouteous and competent.
Jennifer - Manhattan Beach, CA
My washer stopped working mid cycle and leaked water all over. They came out fixed the leak, which cost almost $400. After a few loads, my washer stopped working again. The leak was corrected but my washer still wasn’t working. They came out again free of charge but then told me the pump was broken and it would cost another $300-$400 fix it. Even though it had only been two weeks since the initial repair. I’m so disappointed!