Nora - Los Angeles, CA
Ana - Norwalk, CA
Michele - Santa Monica, CA
Lizzy - Culver City, CA
Sravut - Cerritos, CA
Sarkis Mosessian’s performance
George - Irvine, CA
Excellent service. Very knowledgeable and officiant technician. Will definitely consider him for the next job.
Josephine - Whittier, CA
Great Service on Dryer!
Patricia - Long Beach, CA
Technician, Rose, arrived on schedule and did a fantastic job in resolving my dryer issues.
Julie - Buena Park, CA
Is very good at what he does, very cautious
Did not find the problem to fix
Hassan - Laguna Hills, CA
Wasted one day from work
Mustafa - Long Beach, CA
He was punctual, quick and experienced to handle the problem.
Victor - Huntington Beach, CA
Ramon was very helpful and good knowledge about he’s work
Joann - Beverly Hills, CA
Javier - Long Beach, CA
Chris - Long Beach, CA
Good, timely service
Mark - Orange, CA
Sam took care of the problem in a timely manner & communicated well re the issue. Product still under warranty.
Ye - Irvine, CA
Laura - Carson, CA
Showed up in the proper time window, no drama, no problems. Repair person was very nice and professional. Much better than other service companies that I had in the past.
Augusto - Buena Park, CA
Excelente customer service
Robby - Long Beach, CA
Chris was amazing! Helped out. Unfortunate outcome, but was not his fault at all. He was amazing.
Changing a light
Richard - San Juan Capistrano, CA
Bearings gone on washer
Eva - Los Angeles, CA
As I was asked for the model number of my machine in my appointment scheduling, I also told the scheduler what the problem was and that I thought the bearings had gone on the washer. I would have thought I could have been told that the machine was no longer in manufacture and that the bearings couldn’t be replaced. It would be too costly to repair as the drum would need replacing. This would have saved me a $110 service fee. Now I have to buy a new washer and pay the service fee.
Anh - Irvine, CA
The technician knew exactly what was wrong and fixed the issue immediately.
He was the BEST...Patient, knowledgeable and so helpful...
Chris - Huntington Beach, CA
Ramon was the BEST. On time, polite and helpful beyond a service call. Because I am older he was so nice and patient with me and made me so comfortable on him taking care of the problems that were bothering me.
Great and timely service.
James - Seal Beach, CA
It was terrific. On time and very informative.
Edi is great
Sherie - Los Angeles, CA
Edi is very congenial and professional. It was a pleasure to have him in my kitchen. I wanted the automatic cooling fan in my new KitchenAid range to be shut off. Edi did so and verified that the over-loud fan truly could not be disengaged without putting the control panel on “error“, making the oven useless. He also verified that the similar model JennAir range also has an equally loud cooling fan. Well I still regret getting rid of my old low-tech Jennair, because it had no electronic control board and therefore no cooling fan, I can now except the situation. What’s done is done. Edi’s warmth and good humor helped a lot with that.
Mike - Huntington Beach, CA
Scheduled to have a quote done this past Monday. Neighbor across the street had her roof done. Tech came by we were in the back yard so didn’t hear him. Called the office and he was going to come Tues morn (today). Neighbor was waiting to get roof inspected and know he came late about noon. Still haven’t heard from anyone.
Scott - Los Angeles, CA
Great service and kindly treatment of elders
Holly - Santa Monica, CA
Raymond is a friendly, helpful and knowledgeable service person. My husband and I were very impressed by him. He really helped us with our problem and was a pleasure to have in our home. Thank you Raymond.
Young - Irvine, CA
Mario - Downey, CA
Service was fast. Larry is a great person. I’m so happy with the experience
Daniel - Huntington Beach, CA
Excellent, prompt, courteous, and knowledgeable
Ajay - Irvine, CA
Very good service. The technician was courteous and did excellent repair. Arrived outside of the schedule window but it was not a major issue for us that day.
Adolph - Whittier, CA
Our technician was excellent. My dryer was making a knocking noise and with his persistence he was able to locate and repair the problem. Where Any other tech could have easily given up. He kept trying until he fixed the issue. He was also very friendly and professional
Excellent Service, Experienced Technician
Patricia - Los Angeles, CA
Melissa - Long Beach, CA
Linda - Huntington Beach, CA
Chris is great - knowledgeable with a very positive attitude. Glad I got him to service my refrigerator!
Well satisfied with service
Michael - Orange, CA
We were well satisfied with the service to our ice maker provided by Sarkis. We appreciated his expertise and quiet, professional efficiency. Very happy, job well done.
Marion - Buena Park, CA
He saw situation of the washer and promptly fixed it
Cathy - Long Beach, CA
came in fix the the problem no muss no fuss
James - La Mirada, CA
Very prompt, courteous and professional
Lam - Westminster, CA
Elisha - Los Angeles, CA
I had a great experience with Francisco. He was honest, understanding, and responsible. He told me exactly what was wrong and gave me his suggestions. There was a part that he replaced but I didn’t find it cost effective, so he removed it without charging me. He even came back on his own time to fix another part that was broken. He is very responsible for his work and he will follow through with his assignments. It’s so important to find people like Francisco with his customer service and work ethics, who will genuinely take care of customer needs. I highly recommend asking for Francisco for your service!
Michael - Los Angeles, CA
Thorough and committed to finding a solution!!
Katie - Costa Mesa, CA
He helped us understand the issue and problem solved and even came back the next day to make sure the repair was done correctly. Thank you Chris!!
fixed the problem
Ronald - Westminster, CA
Terry - Seal Beach, CA
Great guy.knows his stuff.
Great and friendly service!!
Jennifer - Huntington Beach, CA
Adrian - El Segundo, CA
Both techs did a good job of fixing the leak and replacing the compressor
Lea Ann - Mission Viejo, CA
Jorge was great
Very professional and friendly
Victoria - Whittier, CA
Nicole - Los Angeles, CA
Francisco was knowledgeable and polite. Excellent service.
Rochessa - Lakewood, CA
Tech was very knowledgeable about my appliances
Abraham - Los Angeles, CA
Great service very helpful and great service
Ronlad - Irvine, CA
BELINDA - Los Angeles, CA
Edi did a wonderful job in showing me how he calibrated the washing machine. He also answered my questions and made sure I understood everything. He is a very polite young man.
Antonio - Paramount, CA
Daniel - Huntington Beach, CA
Fred - Hawthorne, CA
Robert ia a pro and communicates well with clients. A-1 service given to me.
Donna - Los Angeles, CA
He is knowledgable and understands my concerns. Is very throw in check of operation to make sure all is functioning well.
Tracy - Los Angeles, CA
Francis was great
Jay - Westminster, CA
No Explanation! Still can’t use it after repair
Anna - Irvine, CA
Asked a very high amount of money for repair with no breakdown of cost. What was labor vs parts?! It was like he got to chose any number he wanted. Tried to use repaired ice maker that same day and we cannot open the ice drawer. Requested new repair to come out so we can actually use the repaired ice machine. I would think the repair person would ensure all parts are working prior to leaving. Now have to miss work again for another 3 hour window. I asked that a different technician come out this time.
Clair - Seal Beach, CA
Patience - La Mirada, CA
Great & Fast Service
Alejandra - Los Alamitos, CA
Very polite and friendly technicians. They accommodated my tardiness and worked very thoughtful but quickly to do my repair.
Ruth - Los Angeles, CA
He was absolutely efficient and kind I was so impressed
Debra - Stanton, CA
Was very pleasant and seems to have interest in repairing the dryer
David - Lakewood, CA
Diana - Bellflower, CA
Great service. Very explanatory! Thank you for your advise and awesome communication of arrival time
Evelyn - Bell Gardens, CA
Outstanding customer service
Vicki - Los Alamitos, CA
Marc - Whittier, CA
He arrived on time, fully checked out the machine functions, cleaned up everything well
Enjoying my appliances now!
Beatriz - Seal Beach, CA
I was very unhappy that my new appliances weren't working properly. Fortunately, they were still under warranty. I called Jenn-Air who arranged repair by Paradise Appliance Service. Ramon, the technician assigned, was very prompt, courteous, knowledgeable, and understanding. He fixed all that needed to be fixed and they've been working flawlessly ever since. I highly recommend Paradise Appliance and Ramon.
Andrea - Los Angeles, CA
William - Dana Point, CA
Both tech’s were very professional! They told me what they were doing and why. They showed me the parts they were using and were not bothered by all of my question!! 😂 They are GREAT!
Michelle - Los Angeles, CA
Jaime was polite and accommodating to work with. He responded swiftly after my initial call. I appreciate his input. The cost was covered, the cost question is not applicable.
Gerry Georgetti - Fountain Valley, CA
Great tech-inconvennient scheduling
Brad - Huntington Beach, CA
Tech Chris very polite, cleaned work area, called prior to arrival. (1) suggest thorough test of system to ensure proper function (2) Chris documented my request for late afternoon appt but company always booked mid-day....very stressful
Flora - Downey, CA
He was very helpful
Angela - Commerce, CA
Eric - Los Angeles, CA
They did excellently. On time, efficient, courteous, and clean.
Great service. Francisco was very helpful and informative
Marilyn - Los Angeles, CA
Joan - Compton, CA
Sadly, we had to buy a new washe, there apparently was no cost effective way to get the washer repaired.
Wesley - Whittier, CA
Troubling issue that took multiple visits to fix. Preston's was able to figure out ice maker issue was valve. Clean professional and prompt
Socorro - Los Angeles, CA
Dyanna - Huntington Beach, CA
Chris was ver efficient knew how to take freezer apart and put it together correctly thank you for putting an end to my refrigerator nightmare!
Teresa - Los Angeles, CA
Maytag Service with a Smile
Phyllis - Los Angeles, CA
Edi was fabulous. He explained in detail the problem with my dryer running so long to dry the clothes. I couldn’t ask for a better service person. In time,great personality and very thorough. He’s a 10
Awesome Professional Service from beginning to end
Pamela - Compton, CA
Larry Grimes was on time, friendly and patient helping me to understand why I was experiencing issues with my appliance. Although it was a simple fix Larry showed me how to solve the problem in the future. Thanks Larry!
Eric - Rancho Santa Margarita, CA
Johnathan was AWSOME and Knowledgeable
Mary - Mission Viejo, CA
Jonathan was prompt and very engaging with us. Showed us the burnt board and explained how it possibly happened. Cleaned up and left the kitchen spotless!
He was awesome
Andrew - Los Angeles, CA
Honest Prompt Helpful Personable Knowledgable
Good service by Chris
Tom - Long Beach, CA
Bill - Whittier, CA
Great tech you have in Larry
Great service!! Quick and personable!
Courtney - Seal Beach, CA
Quick, clean and very kind!
Steve - Orange, CA
Sam was an absolute professional and went out of his way to diagnose, obtain the needed part from a second repair technician and return all in one day to complete our service. He was always smiling and a pleasure to get to know. I will use him in the future and recommend him to my friends and family. Nice job Sam!
Great service technician
Tovah - Los Angeles, CA
Amazing technician, polite, thorough
Stephanie - Buena Park, CA
Preston, I think that was his name. He was nice enough to switch our wires because they were set up wrong from the beginning BUT when doing so he scratched our brand new washer. The invoice was to fix our dryer so we are not happy being left with scratch on our washer.
Adam - Los Angeles, CA
Great service and professionalism
Adam - Los Angeles, CA
Scott - Torrance, CA
not what I'd hoped
VG - Los Angeles, CA
after just observing that the barrel didn't turn and hearing the rattling sound the tech said "it's the bearings. This is an old machine, they probably don't have the parts any more" checked his computer which agreed. So I was charged a full service fee for less than 4 minutes of time.
Robin - Long Beach, CA
Javier - Lakewood, CA
Great service! Thank you!
Derrick - Los Angeles, CA
Showed up on time, was extremely professional and more importantly he was very knowledgeable.
JT - Los Angeles, CA
Very courteous and explained the problem.
Elizabeth - South Gate, CA
Paul - Huntington Beach, CA
Anybody who needs Paradise should ask for Johnny he is awesome.
Sarah - Trabuco Canyon, CA
Great service, he was very polite
Bharat - Long Beach, CA
Great Service. Chris was very competent, knowledgeable and went out of his way to fix our appliances.
Grant - Signal Hill, CA
Hideto - Irvine, CA
Martha - Los Angeles, CA
Love the service that the technician did great job fixing my washer
Medi - Irvine, CA
Sarkis did a great job
Washing machine repair
Benjamin - Los Angeles, CA
Our Maytag washing machine (approx 5 years old) developed a fault. Paradise scheduled a diagnosis appointment quickly and the technician arrived promptly within the two hour window. He figured what the problem was, ordered the part and handled the repair with the same efficiency as his first visit.
Irvine - Irvine, CA
Wonderful . Thank you
Craig - Irvine, CA
He did a great job.
"Nothing Done, Waste of Time"
Dolores - Artesia, CA
Victor looked in the refrigerator, closed it and began talking about vegetables drawing moisture from the ozone layer. My husband asked if all new refrigerators have condensation on everything, and he answered "Yes". My husband told him that he didn't believe that. I finally asked him to stop talking, he then left. Nothing done or resolved concerning much condensation inside the refrigerator. Consequently, no ratings.
Shida kohanhediud - Los Angeles, CA
Thorough, efficient service
MichaelK - Los Angeles, CA
Appoitment time is inconvenient to customers
Nicole - Los Angeles, CA
This review is more for the timeline of appointment time and has no bearing on the service provided by Edi Carias which has been very good. The appointment time should be either during the morning or afternoon. We do not get a call to confirm until the night/evening before and that's too late to plan anything. So the customer day is wasted by having to stay home all day!
Terri - Huntington Beach, CA
Jonathan came out 4 times for my Maytag washer that was purchased in Feb 2019. I showed him videos so he could hear the clacking noise. First visit he agreed that there was a problem and felt the motor mount (?) needed to be tightened. He was very nice and seemed concerned. He left and it still clacked and banged. Second time he brought 3 major parts, but stripped a screw and had to come back later with an additional part (I believe). Third time he cane and replaced ALL the parts and said if it continues to contact him. It was just as bad. Called Maytag and they set up another visit but this time the tech was to call a Maytag Engineer to work together. Jonathan came out again (I was out of town) and my husband said he was not here very long at all and he did not hear him call anyone. When I called Maytag AGAIN, they said the the Engineere and Jonathan thought it was working properly. SERIOUSLY!!! Then why did he replace so many parts. Thankfully Lowe’s stood by the extended warranty and replaced the machine. But if I ever have any issues with this washer, I will not let Paradise work on it.
Kathy - Tustin, CA
Sharon - Dana Point, CA
Paradise was recommended by Maytag as a certified repair company. They came out to give us an estimate and confirmed the diagnosis from another company. Parts were ordered and a Paradise repairman returned in one week. They did a quick fix but it did not work. On the third visit Jorge and Dennis came out did a thorough and complete job and finally fixed our fridge. The third time was the charm!
Chester - Compton, CA
Super nice man great service
Patricia - Mission Viejo, CA
He was very professional and efficient.
Professional Service Well Done
Melvin - Long Beach, CA
It appears that the icing problem has been solved. Of course, the trouble with an instant survey like this is that only time will tell if the solution worked long term.
Awesome Repair Man
Eileen - San Juan Capistrano, CA
Jaime is great, fridge from kitchenaid not so much
Jinan - West Hollywood, CA
Jaime is very nice, professional and accommodating. The fridge from kitchenaid however is a let down (not his fault).
As always, we have always had great service from Paradise.
Jonde - Santa Ana, CA
Billy - Santa Monica, CA
Steve - Irvine, CA
He was awesome… Super professional…
Nicholas - Los Angeles, CA
Colleen - Huntington Beach, CA
Timely, polite and knowledgable
Jonathan - Long Beach, CA
Todd - Fountain Valley, CA
Dania - Downey, CA
Larry was super informative about our washer, we explained our plight about an error code that kept displaying on our washer he gave different problems it could be and ultimately it was an easy fix for for him. Very professional and super personable!
Jasna - Lake Forest, CA
Carey - Los Angeles, CA
Sylvis - Los Angeles, CA
Marithza - Huntington Beach, CA
Bruce - Los Angeles, CA
Very experienced and effecient and able to diagnose problem immediately.
Gladys - Hawthorne, CA
Eddie is an amazing technician, very knowledgeable and outstanding customer service. Recommend Paradise Appliance to everyone!
Romeo - Los Angeles, CA
Hard to get appt
Lynn - Los Angeles, CA
Myrna - Huntington Beach, CA
They were great
Victor - Compton, CA
Robert did a very good job. He acted like a professional. And he was on time.
Guy - Los Angeles, CA
Edi Carias is great. Knows his job and explained the process well..Thank you for your help...
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Mark - Coto de Caza, CA
speedy and courteous service
Penny - Long Beach, CA
Marion - Los Angeles, CA
Jonathan - Redondo Beach, CA
This is the second call i have had to make to paradise appliance and they have come through each time. They are professional. Show up on time and most importantly, got the job done well. A+
Kathy - Bellflower, CA
The technician was quick and efficient - he knew exactly what was wrong and fixed it promptly.
Charles - Los Angeles, CA
After 3+ attempts with another Company, I had already declared my refrigerator a “lemon”. Yet Jaime arrived, knowledgeable, thorough and efficient. He even gave me a follow up call the day after just to make sure...that’s PARADISE!!!
Ricki - Huntington Beach, CA
Great Service awesome price
Linda - Long Beach, CA
Chris was very knowledge, very helpful and kind.
Philip - Seal Beach, CA
Professional and fast service!
Chi - Anaheim, CA
Jenn-Air Compressor Replacement.
Ken - Los Angeles, CA
The Service techs were very friendly and helped repair the refrigerator that was in need of a new compressor. The tech advised us that it was all covered under warranty and there would be no charge! We were happy with the service and your techs. Thank you!
Ken - Lake Forest, CA
Arrogant attitude to my wife until I got there. Poor workmanship used my glass washer lid as workbench and scratched the heck out of it I took pictures while he was doing it. Twisted and kinked the steel braided water hoses when he installed and I brought it to his attention and he got offended because he thinks he does nothing wrong. I have pictures of that as well. He belittled my wife’s description of the issues as I said until I arrived, then he talks over you when you are trying to describe the actual issue. My dryer top was also his secondary workbench as well for hi laptop 2 phones and tools and the parts as well. You would think with a guy that is so full of himself about what a great repairman he would put some type of cover on the area he works at. I want my dryer top, glass water top and kinked hoses Replaced by paradise at no charge due to the negligence of the repairman I am happy to show the pictures with the tools over the top of my property. I also want a call from management. I do not want that repairman to ever service my home again.
Sandra - Santa Monica, CA
Rohan - Trabuco Canyon, CA
Not good. Fridge still doesn’t work properly
Quick and Efficient
Caroline - Los Angeles, CA
Barry - Trabuco Canyon, CA
Jorge arrived on time to provide the service. Since the problem is intermittent, he was no able to find anything to fix.
Genaro - Santa Ana, CA
I was very pleased with you service
Ronald - View Park-Windsor Hills, CA
Excellent service. Took time to explain the problem and what it would take to repair the issue.
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
James - Redondo Beach, CA
Robert is excellent. Extremely polite and punctual, highly skilled.
Louella - Los Alamitos, CA
Dryer service call
Lili - Santa Monica, CA
Awful awful awful
Melissa - Rancho Mission Viejo, CA
Completely unprofessional, not punctual at all, do not clean up once done with the job, are lazy, do not have an motivation to resolve the problem. They use unprofessional tactics to even solve the problem. The manner in which the technician speaks in inappropriate humor.
Jeff - Rancho Santa Margarita, CA
Took care of the issue, courteous, and efficient.
Michael - Rancho Santa Margarita, CA
I had to reschedule 2 times and the repairman left after replacing a gasket on our dishwasher and it wont close at all. I have to clamp the door closed to make it work. I would never use this company again. In fact, I have called Home Depot to let them know my dissatisfaction with this service which was a part of HD’s warranty service plan
Bob - Newport Beach, CA
Very new Dishwasher still has a smell in it.
Jorge was great!
Wendy - Mission Viejo, CA
Jorge asked questions then proceeded to check many different possibilities that might be causing the problem. It ended up being the motor. He also found some other problems. I explained since it was not even a month old I didn’t want it to be repaired but replaced. He turned in his evaluation and a few days later I went back to Lowe’s. John immediately took good care of me also. A new washer is being delivered this week. I would call on Jorge again if I had a problem. He diagnosed the problem, and was very pleasant to work with.
Tech knew exactly what to do , cost had nothing to do with service call was under warranty
Frank - South Gate, CA
Tech had customer service skills
Jose - Lakewood, CA
Excellent Service Mr Preston was very kind and repaired my dryer in a expeditious manner.
Maggie - Compton, CA
Rose - Los Angeles, CA
Raymond very thoroughly tried to figure out the problem and ordered several parts. Unfortunately, the new motor design was slightly different and could not be used in my dishwasher. Very friendly and good effort!
Rose - Huntington Beach, CA
Professional and efficient. Very knowledgeable and friendly.
Lory - Mission Viejo, CA
Jorge did a great job. The refrigerator is at least 10 years old. He replaced the fan and got the icemaker working. He went over and above to fix this refrigerator.
Shirley - Los Angeles, CA
Josephine - Santa Monica, CA
Helen - Carson, CA
Tammy - Long Beach, CA
Unfortunately the dishwasher is still broke-is very hard to roll in/out. Can someone else come fix it please.
Ron - Lake Forest, CA
Jorge was friendly and professional. He did a great job.
Outstanding customer service
Carol - Whittier, CA
I would highly recommend him to anyone. We very competent and knowledgeable A quality person
Brenda - Long Beach, CA
Nancy - Lakewood, CA
Teryl - Los Angeles, CA
Efficient, timely, polite
Yi - Anaheim, CA
Tina - Buena Park, CA
Great Service by BOTH Francis Cruz and Oriole Preston
Juan Robertson - Long Beach, CA
Both Francis and Oriele were extremely knowledgeable, professional, and helpful.
Friendly and reliable service.
Kathy - Culver City, CA
Jack - Los Angeles, CA
on time, friendly, and informative.
Geoffrey - Fountain Valley, CA
Came out to replace my right side Whirlpool refrigerator! Was very professional and took care of issue quickly!
Zenaida - Anaheim, CA
It was horrible. He just came in so rude. Didn't even take the time to look at the washer. He said it was the soap that we were using because it didn't have HE on. When it did. I use tide. And dreft for my baby clothes. He just walked out. Didn't even say anything. I followed him and asked and he said it was the soap. Machine still does the same thing leaves my clothes soaked in water. He claim that it was impossible. That there wasn't any error. I don't even know why they got such unprofessional person working for your company. I will call again. Hope they sent me a different technician.
Arline - Los Angeles, CA
Daria - Los Angeles, CA
They came 3 times and didn't resolve the problem. Lots of promises, no delivery on them.
Shelby - El Segundo, CA
Great. Washer working great.
Doug - Huntington Beach, CA
Your Tech was amazing. Polite, experienced and very knowledgeable!!!
Librado - Long Beach, CA
Gloria - Buena Park, CA
He was fine.
Claudia - Los Angeles, CA
He was very knowledgeable, courteous, and fast.
Awesome service from a great technician
Donovan - Bellflower, CA
Great job by the tech he was professional and very quick service by Oriale Preston
Joselyn - Torrance, CA
He was very helpful and pleasant
Scott - Marina del Rey, CA
Edi did a great job fixing our washing machine. He was punctual, friendly and worked hard to make things right.
Alba - Fountain Valley, CA
Jesse - Los Angeles, CA
Amazing service all around.
Linda - Tustin, CA
Roseann - Lake Forest, CA
Prompt, honest and upfront regarding fee . Definitely recommend them and will call them in the future.
Ashley - Lakewood, CA
Arrived promptly and fixed the jam inside our dishwasher fast! Would recommend!
David - Huntington Beach, CA
Victor very pleasant and knowledgeable
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
James - Los Angeles, CA
Jaime was great. Kind, easy to talk to and clearly good at his job. 5 stars!
Angelo - Cypress, CA
Knowledgeable and Quick
Hilda - Norwalk, CA
The 2 gentlemen that came to fix my stove we’re knowledgeable and worked quickly. A great experience.
Service was great
Judy - Inglewood, CA
Service on washer was very quick
Angelica - Torrance, CA
Lauren - Los Angeles, CA
Very friendly, great service!
Maria - Los Angeles, CA
Kari - Los Angeles, CA
Great service. The price is a bit high.
Tara - Los Angeles, CA
Jaime, showed up early and was informed and fixed my dishwasher very well. A very kind person!
Richard - Huntington Beach, CA
Great experience. Very professional!
Violet - Cypress, CA
Very professional. Cares about his job very respectful and took his time to answer our questions.
Dennis - Huntington Beach, CA
Violet - Cypress, CA
Great technician took his time to explain everything he actually took his job seriously with a bit of old school touch. Thank you so much Ramon your kindness was greatly appreciated.
Edi really focused on solving my problem. He is a stellar employee.
Guy - Los Angeles, CA
I question the price for the water pump he replaced but that was set by the office and not the repair person. Why would they charge $180 for a $30 part?
Great Service, great human quality!
Luis - Los Angeles, CA
We received great service. The person helping me was very polite and friendly. He explained what te issue was and gave me advice on how to prevent that from happening again. I was very pleased with the service.
Great service and awesome price. Thank you.
Lisa - Mission Viejo, CA
the only issue was the ice maker was not working when the technician left. I was not aware I had to move a latch to make the ice maker work. Once this was done, the ice maker started making ice. the Tech had to come back just for this reason.
Jesus - Westminster, CA
Melissa - Long Beach, CA
Knows his craft
David - Laguna Niguel, CA
Jonathan was on time, a professional, listened to our concerns and was able to address the problem immediately, and so far the problem has been resolved.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Leslie - Santa Monica, CA
Patrick - Long Beach, CA
Friendly, responsive, accommodating, and great work fixing dishwasher.
knows his stuff real well
Richard - Torrance, CA
Very Good Service
Osvaldo - Long Beach, CA
As the Review Title indicates. I believe it was a Very Good Service...
Trustworthy and Knowledgeable
Judy - Los Angeles, CA
Pablo Villalta is exceptionally knowledgable and capable. This is the second service call on our KitchenAid ovens and he knows his stuff! I ask for him personally because I trust him. He also knows how to explain to the client the best way to use and maintain the appliance. He knows every brand. Great employee!!! I'm giving the convenience a lower grade because I think it's disrespectful to keep a customer waiting for half an hour before a call can be answered and to have no way of reaching Paradise after a notification that a repairman will arrive at a certain hour -- when the hour is different than originally planned. This has nothing to do with the repairman, only to do with the company's feeling that the customer's time is not valuable. Poor phone service is inconvenient and frustrating.
David - Costa Mesa, CA
Work was done quickly and on time
Rogue - Huntington Beach, CA
Paul - Huntington Beach, CA
Jeremy - Santa Ana, CA
Prompt and efficient service. Even with a mix up on the serial number on our work order they were able to resolve the issue and get the job taken care of.
Prompt and helpful
t&e - Redondo Beach, CA
Very nice gentleman. The problem was a warranty issue; but he got the information to the manufacturer promptly. I can't rate price because it was covere.d
On time !
Sandy - Huntington Beach, CA
My first experience with Paradise Appliance and the first time a repair person has shown up on time. Very professional and great service.
Carlos - Whittier, CA
Very happy with technician who serviced my washer.
Shaun - Los Angeles, CA
Vanessa - Norwalk, CA
Oriale was on time, very professional and very knowledgeable!! He fixed our problem so fast!!
Richard - Culver City, CA
Very pleased with our serviceman. I wished our charges, for the problem with our dishwasher, had been less.
Jeanette - La Mirada, CA
Great Service Technician!
Valerie - Lakewood, CA
Rose was awesome! Showed up within promised timeframe, quickly diagnosed the problem and had my dryer fixed in minutes. She gave me confidence to use your company again. Thank you, Rose!
Can - Westminster, CA
Bad bad service
Rude incompetent shammy
Rita - El Segundo, CA
Robocall books your appts and time arrival. Tech never arrives on time. Then you are given a new appt if they arrive at all. Manager never called me to discuss all the issues, dispite my many requests. Whirlpool overnighted part for repair after complaining about their lack of service but paradise still took over 2 weeks to arrive. Installed wrong parts, customer service hangs up if you want answers, it just goes on and on. I submitted complaint with Whirlpool to pull their contract, Paradise is giving them a bad name. Many other dissatisfied customers on Yelp.
On time and knowledgeable
Kevin - Los Angeles, CA
Sean - La Mirada, CA
The Paradise technicians came on time, had great communication, were extremely friendly, and provided awesome service. I highly recommend them!
Dave - Cypress, CA
GREAT SERVICE, Knowledgeable service staff
Gabrael - Los Angeles, CA
Raymond Was extremely knowledgeable of the Appliances in our kitchen. He was able to locate a 3rd party part for our 15 year old fridge. We would absolutely use these guys again.
Yes, the service was great; the repair person was very professional and took no time to complete the job. He arrived at the time he said he would be h
Bonnie - Los Angeles, CA
Jeff - Santa Ana, CA
Jan - Trabuco Canyon, CA
Customer service seems to be a lost art. Sarkis is an exception. He was not rushed. He listened. He asked questions. He explained what he was doing. He was thorough and had great suggestions.
Marites - Los Angeles, CA
Fast and knowledgeable
John - Los Angeles, CA
Knew the problem, fixed it quick. What else could you ask for?
Anna - Fountain Valley, CA
Ramon was very professional and fixed problem
Mitzi - Santa Monica, CA
The technician was knowledgeable and neat. We are very pleased with Paradise.
Francisco - Costa Mesa, CA
Cheerful and polite
Margaret - Los Angeles, CA
Jaime was on time, polite and prompt.
Claudia - Bellflower, CA
Karina - Paramount, CA
Patsy - Gardena, CA
Patient waiting for authorization to do work
Julia - Rancho Santa Margarita, CA