He was timely knowledgeable and was quick to follow up when the part arrived. Excellent service.
Era - Los Angeles, CA
Tim - Long Beach, CA
I purchased a very expensive refrigerator and it was delivered with issues. The manufacturer sent out a repair person to inspect the fridge. It has been 9 months and there has not been a response from the inspection of the appliance. The repair man who showed up at my house was extremely professional and knowledgeable. He followed up with me after the visit, yet I have not heard anything further from the manufacturer or paradise.
Professional and pleasant
Sally - Huntington Beach, CA
Victor was on time, wore a mask, and said I had a problem that needed authorization and thus a second appointment when, and if, his company received it. I appreciated his candor.
Manuel - Lynwood, CA
I was very happy with the nice man who came to my house to fix my refrigerator. He went above and beyond with his service. Thank you so much.
John - Huntington Beach, CA
Dorothy - Huntington Beach, CA
Great service. Friendly. Knowledgeable
Lorraine - Buena Park, CA
Was friendly and showed me what was wrong. When asked a question he answered in a satisfied matter.
Kay - Newport Beach, CA
KyleR - Irvine, CA
Very knowledgeable, thorough, friendly and safe. Paradise will be my one and only call for appliance needs. Thank you
Jonathan was excellent you can send him on my service repairs anytime
Buddy - Irvine, CA
Schede - Los Angeles, CA
He was great!
Tyler - Lakewood, CA
Was great service. Knew what the problem was and fixed it. Now everything is working good. Very professional
Hard working, problem solver, great attitude and service
Christy - Los Angeles, CA
.Edu was so helpful and kept troubleshooting to fix the issue with our kitchenaid. Really great guy. I will request him in the future if we need any repairs.
Cheryll - Long Beach, CA
Timely and efficiently
Dominic - Long Beach, CA
Larry was great in the sharing of his knowledge of our product and the particular issue we were experiencing, but also kept us abreast of the eventual remedy.
Tina - La Mirada, CA
Technician was professional,safe and clean. Super friendly and answered all of my questions.
Thomas - Long Beach, CA
Service tech was very knowable and was fast and responsive to our questions and concerns!
Robin - Long Beach, CA
Jan - Long Beach, CA
Unsatisfied! Chris was not properly trained. Made five (4) service calls to correct the problem.
Toni - Lake Forest, CA
Jonathan was fantastic!
Javier - Pico Rivera, CA
Larry G provided the absolute best service. Knowledgable, cordial and very professional. Absolutely awesome service by Larry G.
Judy - Long Beach, CA
Chris was on time and professional. Willing to answer my questions. Thank you for having a staff member that knows what proper Customer Service is!!!
Jonathan is amazing!
Pam - Westminster, CA
We are so happy with the service and appreciate Jonathan so much. He obviously loves his job! He’s respectful and knowledgeable. If we ever need service again from you, we would love to request him.
Great service, very knowledgeable
Molly - Westminster, CA
Ramon was very helpful and knowledgeable
Great & kind Service.
Oscar - Tustin, CA
Great and kind service. Thank you!
Yolanda - Long Beach, CA
Larry was a AWSOME AND PROFFESSIONAL SERVICEMAN!! All service Companies NEED a Larry!
Hiroyo - View Park-Windsor Hills, CA
It was quick and smooth. He was very professional.
Great service, very friendlyz
Steve - Irvine, CA
Great professional service by Edi
Carols - Los Angeles, CA
Hassle-free service by knowledgeable technician
Edi was great
Patricia - Los Angeles, CA
Antonio - Long Beach, CA
Service and repair were outstanding!
Nick - Lake Forest, CA
Would recommend you service to anyone. Thank you
Ivan - Long Beach, CA
Cindy - Stanton, CA
Ellen - Garden Grove, CA
Ken - Garden Grove, CA
Diagnosed and offered alternative 'simple fix' with no parts rather than pushing for expensive repair. Greatly appreciated the honesty and experience level.
Ellen - Garden Grove, CA
Esperanza - Los Angeles, CA
Dan - Villa Park, CA
Very knowledgeable and professional. Thank you Sarkis.
Carole - Westminster, CA
Rutilio - Los Angeles, CA
Very good service with very good attitude
Century - Orange, CA
Service technician did a very professional job, was very courteous, and offered to also check out our other appliances. He accommodated our request for a specific appointment time as well.
Camille - Los Angeles, CA
Chris Z., Paradise Technician, was very professional and extremely knowledgeable regarding how to operate; repair and preserve my whirlpool washer and dryer. In addition, He possess quality customer service skills. Lastly, Chris is a excellent replacement for Rose; who was a priceless asset to your company. Sincerely, Camille Scott of San Pedro.
Scott - Huntington Beach, CA
Tonya - Long Beach, CA
Always a pleasure! He’s the best!
Not really useful.
Richard - Los Angeles, CA
Because this was set up by the call center I now know that it’s important to talk to actual technician or company who’s coming to service the refrigerator to see that they have the proper tools to do the repair not just a diagnosis If you’ve already done the diagnosis. I explained on a phone Message to them that kitchenAid refrigerator was not getting electrical power and I have done all the testing recommended by Kitchenaid to turn the unit off and on And check circuit breakers et cetra. That they would need to pull out the refrigerator to check the plug area or test to see if the circuit breaker switch was dead. They did none of that They didn’t have the dolly to pull out the refrigerator although Whirlpool said they could and they didn’t have the tools to check the Circuit breaker. So they ended up telling me it was not getting enough electrical current which is what I told service center initially and that I would need an electrician. Which is what I asked if I should do Initially because it’s not getting power. So it may just be the problem of Covid and not being able to get to right people directly To answer your question or have the proper tools to resolve the problem. So that leaves you paying for something you already knew and not getting the refrigerator working. Maybe a good handyman is the answer rather than going through Multiple technicians to get a final result.
Christina - Los Angeles, CA
The technician is respectful and did a great job.
Replaced the freezer door
Steven - Huntington Beach, CA
He was great! He came in and fixed our problem in 5 minutes. Very professional and courteous.
Brandon - Brea, CA
Excellent service from Sam. He was able to figure out the problem that was causing the knocking noise underneath my built in refrigerator and provide a solution to remedy it.
Theerapol - Stanton, CA
Quick and painless service
David - Huntington Beach, CA
I really appreciated the communication with the staff that scheduled the appointment—they understood the issue I was having and did a good job ensuring that the technician had the information he needed when he arrived at my house. The technician was able to identify the cause of the problem and correct it in a very short time
Very satisfied with the technician & his ability
Patricia - Cypress, CA
Victor was on time, polite and very efficient.
Amazing service by Raymond
Molly - Los Angeles, CA
Raymond is amazing - went above and beyond - very grateful!
Donna - Manhattan Beach, CA
Efficient, friendly and professional
Eduvijis - Norwalk, CA
JOB WELL DONE!
William - Long Beach, CA
Excellent service and real nice service man
Donna - La Mirada, CA
Preston was very personable, knowledgable, and thorough. We were in good hands. He took the time to explain the problem and answered all our questions, even about other appliances. We know technicians have a schedule to follow, but we never felt he was rushed and even gave me time to clean under the stove. We now have an oven that works and are very happy!
Service prompt, Product disappointing
Helene - Los Angeles, CA
Jackson provided courteous, professional service. However, I'm not sure that his report contained the full extent of the oven's failure to work, not just it's extended heating time.
Joseph - Rancho Santa Margarita, CA
John was prompt, on time, knowledgeable and understanding. The issue we experienced was with the anomalies of the machine itself..John clearly explained its workings, and though we are not happy with the machine's performance, we were satisfied that John did everything he could to remedy it.
Mashi - Lawndale, CA
Joy - Huntington Beach, CA
Our service man Victor was here when he said he would. He got right to work and knew exactly what was wrong with our refrigerator. He repaired it all within a half an hour! Super nice, respectful, and professional. Thank you for your service.
Deon - Gardena, CA
Michael - Huntington Beach, CA
We have never had any serviceman for anything be as informative and quick as ours was today, not only did he diagnose and fix our washer quickly he took a little time to explain things on our washer and dryer that we didn’t know about that even the salesman man didn’t tell us. My only problem is I didn’t get his name and would love for his supervisor to commend him for his quality service
Excellent & Timely Service
Ed - Long Beach, CA
Peggy - Torrance, CA
Friendly & efficient
Lisa - Los Angeles, CA
Great service. Tech came to the door with his mask on. He was very careful moving the refrigerator out of its tight place. He explained what he was do
John - Los Angeles, CA
As stated above I was very satisfied and would recommend Edi to everyone.
Ted - Cerritos, CA
Nothing done on the fridge during the service visit except to explain why the particular refrigerator model acts as it has always been.
Araceli - Long Beach, CA
The guy that came was fast and left the doors really good. No mess at all behind.
Shelley - Seal Beach, CA
great device, very professional!
Eduvijis - Norwalk, CA
Professional with excellent followup
Winnie - Huntington Beach, CA
Your company was doing warranty work on a new Whirlpool refrigerator I had purchased 6 months earlier. We tried the standard fix and when that didn't work, had to replace the freezer door. Because of COVID there was delay getting the replacement but you always followed up to let me know. The service man who installed it it it efficiently and answered all my questions. I couldn't be more pleased! Thank you all.
Duplicate - Los Angeles, CA
Had a great experience. Repair guy was awesome, nice and knowledgeable. Changed lights in the fridge. It was quick and painless.
Adam - Huntington Beach, CA
The tech was great super helpful and safe definitely would use paradise again!!!!
Mel - Mission Viejo, CA
Jonathan solve my problem quickly and efficiently
Sharon - View Park-Windsor Hills, CA
Very professional with great customer service
Phil - Huntington Beach, CA
Larry was very professional and fixed my problem in a timely manner. He was extremely polite and quickly found the problem.
Joan - Whittier, CA
Janet - Westminster, CA
Tracey - Los Angeles, CA
Pablo was great! Very pleasant & knowledgeable. He answered my questions. He’s an asset to your company! All of my ratings below are only for Pablo. Now, as far as the company...your customer call service needs great improvement.
Michael - Seal Beach, CA
The technician was polite and informative...
JennAir oven microwave
Kyle - Huntington Beach, CA
Chris did an outstanding job. He evaluated our unit, irdered the oarts & returned & installed a new motherboard for the microwave & a new hinge receiver. After that everything works great. Thank you Chris!
Excellent Service !!!!!
Steven - Downey, CA
The service was great and the service guy came out on time and he was very nice the thing i liked was i was able to make my appointment over the internet on a day that it was closed everything went good very good service!!!
Very professional and straightforward business experience.
Victor - Long Beach, CA
Preston the technician who serviced my account was considerate straightforward and professional.
Door shutting problem
Brandon - Santa Fe Springs, CA
Great job perfect
Philip - Westminster, CA
Masumi - Fullerton, CA
A 100 out of 100
Norma - Los Angeles, CA
Great, friendly service
Vicki - Buena Park, CA
Everyone was friendly and courteous. I even got a call when the repair person was running a little late and I really appreciated that. I would recommend your service to friends and family.
Ilan - Newport Beach, CA
I have written an email to the owners about how Francis goes beyond the call of duty to satisfy the customer. Francis’ professionalism, communication and willingness to help are one of the best I have ever encountered from a service provider.
Karen - Lake Forest, CA
Sarkis was great!!!
Great service . Larry is super experienced and knowledgeable
Robert - Downey, CA
Outstanding and detailed service
Erick - Los Angeles, CA
Great service and explanation of the issue as well as comprehensive testing once the issue was fixed.
Great service. I really liked Rose
Michael - Long Beach, CA
Rose was on time and provided great service. Very professional. She knew exact what the problem was with my dryer.
Professional, Great Service
Jennifer Tran - Huntington Beach, CA
Johnathan came to fix my washer and dryer - he was so polite, professional, and now my washer and dryer work perfectly! Glad it was an easy and stress free process. Thank you Jonathan!
Mary - Fullerton, CA
Sark is did a great job. He explained all that needed to be done. I had actually requested sarkis for this appointment because he had repaired my refrigerator before. And every time I have contacted your office the staff has been very helpful. I will always contact paradise and refer you to my friends. Thank you.
Ann - Hermosa Beach, CA
The technician who came to our house was polite and efficient. I give him an A. BUT ... I had an appointment scheduled the week prior. Waited. Was told by Paradise that it was canceled. That was a waste of our time and annoying bc we did not cancel that appointment!
Golris - Irvine, CA
Tiffany - Carson, CA
Excellent service address all issues and then some. Thankfully costs were covered under the warranty.
Trang - Westminster, CA
Great service, very friendly and hard worker.. need more employee like him. Thanks alot for your help.
Anita - Whittier, CA
He listened to what I had to say
My problems solved quickly and efficiently
Arlene - Santa Monica, CA
Problems solved easily. A few things I was doing incorrectly
Deborah - Huntington Beach, CA
Charles - Rancho Santa Margarita, CA
Great service and extremely responsive to our needs
Excellent repair service
Martin - Huntington Beach, CA
Ramon was very professional and courteous. He completed the repair on our washer, and made sure I was satisfied with the work performed.
Anne-marie - Hermosa Beach, CA
Robert Sims, analyzed the issue with our ice maker and after several tested indicated the ice maker was faulty and not responding. The solution was to replace the ice maker which he did. I will say Robert did an excellent job but I think Parsdise Services is very expensive.
Lanetta - Long Beach, CA
Stephanie - Los Angeles, CA
Pueblo was on time, knew his stuff and work was great. Thank you
Mary - Long Beach, CA
polite and helpful
Ricardo - Whittier, CA
They came got the work done and fixed my dryer in a matter of minutes
Excellent refrigerator service
Ellen - Long Beach, CA
Victor was fast,efficient,and respectful of our home. Exceptional repairman.
Rose - Huntington Beach, CA
Good friendly service
Ramon is a true professional
Michele - Huntington Beach, CA
Veronica - Paramount, CA
Worked professionally and were very careful with my washer.
Did not complete repair!
Joe - Huntington Beach, CA
Brian - Redondo Beach, CA
Thao - Stanton, CA
Ben - Huntington Beach, CA
this was a very bad experience. The guy claimed he did not see a leak. well, he didn't even open the ref to check to see the container full of water that I collected. he was too lazy to clear the problem since he got paid for doing NOTHING.
Jill - Los Angeles, CA
The technician that fixed my dishwasher was on time, polite, fast, and knowledgeable. I appreciate the great service!
Mary - Huntington Beach, CA
Very helpful knows what he’s doing very happy with the service.
Gayle - Los Angeles, CA
Great service. Came at the requested time and was able to fix the problem
Roy - Lawndale, CA
Aria - Los Angeles, CA
We had a great experience, identified the problem and had great interactions.
Great service and experience
Romayne - Manhattan Beach, CA
Alex - Costa Mesa, CA
Carolll - Inglewood, CA
Annoyed - Long Beach, CA
It took a month to get the part. Serviceman had to cancel because he did not know how to install. Came in time the next day with supervisor but had to run to home depot to pick up a part. Came back and finished his repair. 24 hours later, I have about 10 pcs of ice. It was a ice machine repair.
Rick - Whittier, CA
Prompt & excellent service
Linda - Anaheim, CA
Excellent repairman. I will call him whenever I may need refrigerator service.
Fixed what others couldn’t!
Yen - Huntington Beach, CA
After 3 tries with other companies and technicians, Victor made our ice maker work again! Yay!
Quick and Friendly
Kristene - Buena Park, CA
Lucille - Wilmington, CA
Very informative tech.
Rick Roberts - Huntington Beach, CA
Ramon was professional, efficient and thorough. Excellent service.
Fidelia - Cypress, CA
Jamie - Whittier, CA
I appreciated Larry’s attitude and presence. He was good at what he did and very friendly. Thanks Larry!
great warranty service
Robert - Seal Beach, CA
Guy - Inglewood, CA
Great quick & precise service
Juan - Pico Rivera, CA
Randi - Long Beach, CA
Very pleased with the service from Victor, he fixed the problem, was professional and friendly. I would highly recommend him.
Great man went above and beyond
Deborah - Lakewood, CA
Domnicic - Long Beach, CA
Very Friendly and Professional
Kevin - Long Beach, CA
Reliables quote, scheduled follow up appointment, on time, clean wirk
Thomas - Huntington Beach, CA
Efficient, prompt and polite
Came on schedule
Jim - Torrance, CA
Removed the part that needed replacing, and place it with the new part. Cleaned up the area. very good job.
Heidi - Huntington Beach, CA
Glenn - Huntington Beach, CA
Every thing went as planned, very satisfied customer. Thank you!
Mark - Torrance, CA
Not very good. He did seem to be in a hurry to leave. Never did find out what was causing the problem. Just told the technician from Paradise Appliance Service to order a new drawer front.
Shyamala - Los Angeles, CA
frost inside fridge
Sidney - Compton, CA
Excellent customer service
Norma - Long Beach, CA
A very long wait
Liliya - Long Beach, CA
I had to wait for my refrigerator service for 5 days in the midst of a heat wave. And the service window was from 8 am till 4 pm. I've received a recorded confirmation of the appointment with a more narrow window the night before the appointment. I consider the whole process unacceptable and disrespectful. The technician was not overly friendly, but he fixed the unit and at the end of the day that is sufficient.
Jan - Long Beach, CA
Appreciated being informed of arrival time. Professional
Sharon - Tustin, CA
On time, knowledgeable. and very helpful
Michele - Culver City, CA
Very professional. Outstanding service
Michelle - Long Beach, CA
Larry was thorough, explained how to operate the machines, and he tried to figure out where the pieces of chips came from that were in the washing machine basket. No reflection on Larry, I am concerned about the chips, because he could not locate where the chips came from in this brand new machine this could pose a rust problem in the future. Especially, without taking the machine apart there is no way of knowing where in the machine the chips came from. A brand new machine should not have to be touched up with porcelain paint. Therefore, I will request a new washing machine. Lastly, I think the cost of service is pretty steep for a product that is not under warranty. You could put that cost toward the purchase of a new machine.
Jenna - Seal Beach, CA
She's Awesome and Smart
Michael - Carson, CA
G J B
Grant - Cypress, CA
On time and convenient.
Courtney - Hawthorne, CA
Our Tech was very knowledgeable
Cindy - Whittier, CA
He was very nice and courteous he was very knowledgeable and very fission it was in an out troubleshot the problem and therefore fixed my dryer I would recommend him to anybody else
Jim - Villa Park, CA
Great service,very friendly
Timothy - Long Beach, CA
Larry was great,friendly and had the refrigerator going in 15 minutes.Highley recommend him.
Very professional, Good workmen’s ship
Juan - Pico Rivera, CA
Allen - Los Alamitos, CA
Prompt arrival, knowledgeable serviceman, listened attentively, worked, efficiently
Jaime - Torrance, CA
Repair representative was competent and efficient.
Ariel - South Gate, CA
The representative was thorough, courteous and informative.
outstanding service and service tech
Glen - Seal Beach, CA
LARRY WAS JUST TERRIFIC TO DEAL WITH AND HE QUICKLY WAS ABLE TO DIAGNOSE OUR PROBLEMS. FRANKLY I WAS CONCERNED ABOUT MANY OF THE BAD SURVEYS. TO OUR DELIGHT,LARRY WAS JUST AN OUTSTANDING PROFESSIONAL AND VERY COMFORTABLE TO HAVE HERE SERVICING OUR DISHWASHER. PLEASE THANK LARRY FOR US AGAIN !!!
The technician was very informative, he explained that while he didn’t find a real problem he did noticed two cables or wires were sitting
Deborah - Los Angeles, CA
I was pleased with his service and the unit hasn’t made the loud noice since. So perhaps the two cabled stop one another instead of parallel to each other was the real problem. A big thanks for your conscientiousness.
Danielle - Los Angeles, CA
Fast and effective!
Abel - Long Beach, CA
Repaired Maytag washer
Marwan - Artesia, CA
Very helpful and comfortable way handled from first visit to check to repair my washer. It was not able to use when I called assurance but repair man let me use washer until new parts arrived (due to Covid-19 the parts arrived month later) & repaired beautifully. Thank you for Paradise appurtenances repair tech and customer services.
Daniel - Long Beach, CA
Great employee and representative of Your company
Faith - Los Angeles, CA
Raymond did a great job!
Joseph - Buena Park, CA
Marie - Los Angeles, CA
Ray was professional, and determined to find out the problem and fix it. Ray was the best.
Cheryl - Westminster, CA
Ramon came early, diagnosed quickly and completed the repairs perfectly.
Came a day early
Brian - Villa Park, CA
Called and asked if he could come a day early. Worked out well for my schedule and didn’t take long to fix the issue
Earleen - Huntington Beach, CA
Ramon went out of his way to answer my questions & explain what was happening with my range. I told him I wasn't sure whether I liked my new washer because of the water levels & he took the time to help me understand what I'd read in the manual.
A bit pricey- computer system time consuming
Leigh - Hermosa Beach, CA
I thought the pricing/ estimates, after a service call fee were high. The computer system for estimates and fees seemed to be difficult, hard to work with (has to redo things/ couldn’t access answers to my questions easily and time consuming.
Adrianne - Irvine, CA
The technician came out and indicated that we needed a replacement of the appliance. He seemed annoyed that he came out for nothing. He said he would email Whirlpool that a replacement was needed and copy me but it had been 9 days and I am still waiting.
Always Top Notch!
Emma - Los Angeles, CA
Repair specialists are super considerate, knowledgable and efficient
Laverne - Fountain Valley, CA
He did a good job. Diagnosed the problem. Too bad the machine is a piece of junk.
Patrick - Cypress, CA
They did a great job we are thankful for their help
Maria - Buena Park, CA
On time reliable
Great service and very professional
Donna - Lakewood, CA
Very Polite & efficient
Mark - Costa Mesa, CA
Norma - Long Beach, CA
Great service overall.. Like how he takes time to explain what’s happening and how to keep my machine running best
Angelica - Whittier, CA
He was great very informative.
Karina - Hawthorne, CA
Stephanie - Irvine, CA
Great service ..............
Eddie - Signal Hill, CA
Marjorie - Hawthorne, CA
Your rep was fantastic. Polite and knowledgeable. Explain everything to me and felt he was very covid safe
Rick - Torrance, CA
Exceeded my expectations
Excellent service, very nice
Madison - Los Angeles, CA
Francisco was very skilled at fixing our oven. He was very kind, friendly and knowledgeable
Aaronsgal - Anaheim, CA
Home Depot's warranty service put us in contact with Paradise Appliance Service. The technician was very friendly, polite, and knowledgeable. He completed the service quickly and painlessly. Highly recommend!
Marianthy - Los Angeles, CA
Francis was attentive, professional, knew exactly what my washer needed for repair. Thank you for sending him. The first tech; I felt disappointed bc he resisted to diagnose my problem in depth. He insisted and only levelEd the washer. I asked for a different Technician for the second visit somehow the first technician Chris Called and stood me up. Again resisting not only to diagnose my washer but he didn’t show up at all. Thank you Franscis. Your Customer service was excellent. Francis was excellent but the first two visits were awful from the other technician (I think his name was Chris) The reason why I checked below average and average what is the power service I received the first two visits from Technicians other than Francis technicians other than Francis Again, I need to make sure you understand Francis was excellent!!!!!!
Jim - Cypress, CA
I had the pleasure of meeting Preston and he resolved my issue within a short time. It seemed the original installation of the exhaust fan over the stove was faulty. After the first use, the fan, not fully seated, dropped down hitting the supports making a terrible racket. Preston analyzed the situation and pushed the fan up, seating it in place. Thanks, Jim
Delia - Los Angeles, CA
Review of Rose
Mark - Torrance, CA
This is the second time Rose has come to our home. Both experiences were excellent. Rose is efficient, honest, and dependable.
Chris made some adjustments
Steve - Costa Mesa, CA
Chris was on time and went right to work. He discovered that the freezer temperature was at the wrong setting. Obviously he corrected the setting. He felt that a new ice-maker or freezer fan were not needed at this time, but if any problems should arise in the future that we should not hesitate to call Paradise. Thanks to Paradise and Chris.
Debra - Garden Grove, CA
Service technician was prompt, replaced freezer lite bulb, which had caused the ones in main frig to go dim.
Laura - Cypress, CA
Stephanie - Torrance, CA
Punctual, professional, communicative! Found problem quickly. Quick , easy repair!
Great professional service.
Alfredo - Inglewood, CA
My technician was professional, communicated great on his way to my home and throughout the service. He was knowledgable and respected my home. Great service.
Patricia - Long Beach, CA
He fixed my washer probably in 10 minutes! He immediately knew a mask was clogging the pump. A few days earlier I called another company. The Technician didn’t even look at my washer. It was 6 pm and said it would take him to long to fix. Said I should call someone else. Really he didn’t want to work late so I just told him he should not have wasted my time. I called the manufacturer and they sent this technician who fixed my washer in a few minutes. I will definitely call Paradise if I need assistance again. Thank You
Anna - Los Angeles, CA
Ray was very knowledgeable, professional and nice. I was so glad that he came to look at the problem. I really appreciated it, thanks Ray!
Really nice man
Shelley - Los Angeles, CA
Nicole - Long Beach, CA
Claudine - Los Angeles, CA
TechniciN arrived promptly and was efficient. He fixed the freezer and was very good about clean up.
Great Customer Experience
Jayme - Cypress, CA
I would highly recommend this company. It is a local business and they are ready and willing. The best part is that they are located in Cypress.
Jena - Los Angeles, CA
Pablo is amazing . He knew exactly what was wrong, ordered the correct part and returned in a timely manner to install.
Jayme - Cypress, CA
Chris was on time, polite and knowledgeable. I will definitely call him again.
Margaret - Long Beach, CA
Great service. They were quick and neat and courteous
Michael - Marina del Rey, CA
Professional, courteous and neat.
Worst customer service ever
Eduardo - Los Angeles, CA
This is the worst service I’ve received. My fridge wasn’t even fixed and to top it off my food went bad. I never received the email to be able to put a claim for my food going bad.
Joy - Anaheim, CA
Victor was on time and friendly. He took care of the issue quickly. Was professional and kept personal distance as required for COVID. Ice maker has been working well so far.
Joey - Buena Park, CA
Rebecca - Huntington Beach, CA
Adjusted doors and was able to answer our questions. Downside we had to wait over a week for N appointment
Antonio - Los Angeles, CA
Raymond was the best technician I’ve ever had. He knew my appliance inside and out. He fluently disassembled my appliance, cleaned it, repaired it, and put it back together so quickly! He literally saved my entire day, and I am a very busy man. Service like this is rare and invaluable. I wait with anxiety every time I need any sort of service, in hopes I get the kind of service and personality I received from Raymond. Thanks Raymond!
Oscar - Garden Grove, CA
Great Service Really Helpful
Henry - Anaheim, CA
The service was informative and really helpful. I would recommend the same type of service to any other person.
Antonio - Norwalk, CA
Larry explain it to me whats wrong with the ice and water dispenser and he was very clear on he's explanation.
Lara - Los Angeles, CA
Raymond was efficient, respectful, informative, and knowledgeable. It was a pleasure.
Did a great job.
Scott - Newport Beach, CA
Jon knew exactly what was going on and fixed it quick. He was very courteous. Showed up within the window expected.
Was very knowledgeable. Good service
Irene - Huntington Beach, CA
Excellent Customer Service
Nancy - Cerritos, CA
Knowledgeable and professional service
Peggy - Anaheim, CA
Lionel - Inglewood, CA
Each time the service man comes out the same work is performed and the machine is not working.
Jane - Westminster, CA
Ramone was very professional. He communicated very clearly what was wrong with my washer. He explained how to help it work more efficiently. I wish I could have Ramone be my go to person for all repairs. He is a superb serviceman.
Alejandra - La Mirada, CA
The man who assisted us was great!!
Huy - Westminster, CA
Margarita - Los Angeles, CA
Great service and very courteous.
Victor - Cerritos, CA
I was so happy with the service, professional and with lots of courtesy, awesome work, prettty happy with the service.
Marybeth - Torrance, CA
Honest and reliable
Christine - Los Angeles, CA
I have had endless problems with my fridge (no fault of Pardise, the problem is with the manufacture) and Ray has been my service man 3 or 4 times. He is always professional, pays attention to detail and in this time of Covid very cautious. He is great at his job.
Modera - Los Angeles, CA
Outstanding and professional service
Robert the repairman was so efficient. His work was excellent. Thank you Robert!
Thelma - Los Angeles, CA
After having this whirlpool refrigerator for 5 months since (March 2020 )it has stopped working 3 different times . A new fan . And a new sensor and now a new fan again .. This refrigerator is a lemon !👋👀🩸 It needs to be replaced ASAP! I am 67 years old and handicapped! Replace this lemon ... Whirlpool Refrigerator! Please👋
Leticia - Los Angeles, CA
Eddie was a terrific guy. He knew exactly what the problem was and replaced it in a timelt manner.
Jerry - Los Angeles, CA
Juan - Los Angeles, CA
George - Long Beach, CA
Chris is always friendly and polite. He knew which part to replace. And once he arrived he quickly fixed the microwave. I would highly recommend him!!
David - Manhattan Beach, CA
Martin - Los Angeles, CA
On time and communicated.
Linh - Cypress, CA
The service appointment was performed very quickly and efficiently. He was very polite, respectful, and Well mannered.
An - Palos Verdes Estates, CA
Responsive and easy to work with
Amy - Los Angeles, CA
Lisa - Long Beach, CA
The repair man was very polite did solved my issues
Miyadate - Torrance, CA
He came on time and quick repaired It was good
Aster - Los Angeles, CA
Very professional and new what he was doing. He was very quick and we appreciate that.
Excellent All Around
Debra - Santa Monica, CA
Great, COVID-aware service. I love that they will send an email in advance of the appointment so I don't have to miss the call and then try to catch the company to confirm; that's a game-changer for me. The repairman was on-time, wearing a mask & gloves, friendly, intelligent, and knows his business. It could not have been a better experience.
Fred - El Segundo, CA
Fast efficient service!
Russell - Garden Grove, CA
Arnold - Los Alamitos, CA
Nha Nguyen - Westminster, CA
The tech have a lots experience . He do good job Thanks a lots
Efficient and fast
Jesse - Stanton, CA
Figured out the problem quickly and was efficient.
Jonathan was very professional and courteous. I would certainly use him again.
Richard - San Juan Capistrano, CA
I would certainly use him again.
Samuel - Irvine, CA
Olga - Lakewood, CA
I am sorry, didn’t respond before but I would like you to know that we were extremely satisfied with the young man that fixed our washer, he was very efficient, and quickly solved the problem our washer was having.
Martha - Redondo Beach, CA
Charles - Long Beach, CA
Our family is pleased to annnounce that Paradise Appliance is the BEST Our Washer was not up to par but now is in excellent working condition. We purchased Maytag and expected no problems, but when problems manifested Paradised represented your company by servicing we are pleased with. Thank You
Excellent Service !!!
Christina - Torrance, CA
Rose came did the job fast and with excellent knowledge !! Great customer service !!
Teresa - Buena Park, CA
The person sent to us was very knowledgeable and respectful
Paul - Long Beach, CA
Warranty issue/repair on our Whirlpool refrigerator. Paradise was great in scheduling an appointment around some conflicting times we would not be available. The technician that arrived was knowledgeable and quickly diagnosed the issue. Problem fixed within 20 minutes.
Joseph - Costa Mesa, CA
Jonathan was great. He checked everything and found a bad connection. All is good on now. He is very professional and courteous. Thank you for the follow up
Emi - Cypress, CA
Lee - Irvine, CA
He was clearly a very experienced technician. He has been here before and we requested him again.
Janette - Compton, CA
Great service...work covered by service plan
Starvann - Inglewood, CA
Shaun - Orange, CA
Since my appliance was under warranty I can’t speak to the price, but his customer service was terrific. He showed up a teeny bit late but within reason. He was organized, tidy and ver nice to deal with. I would recommend him to anyone needing service.