Local Reviews

Paradise Appliance Service Rated 4.7 out of 5 stars based on 4313 customer reviews

Map of Los Angeles, CA

He was timely knowledgeable and was quick to follow up when the part arrived. Excellent service.




Review of Paradise Appliance Service


Map of Long Beach, CA

Nothing happened




Review of Paradise Appliance Service

I purchased a very expensive refrigerator and it was delivered with issues. The manufacturer sent out a repair person to inspect the fridge. It has been 9 months and there has not been a response from the inspection of the appliance. The repair man who showed up at my house was extremely professional and knowledgeable. He followed up with me after the visit, yet I have not heard anything further from the manufacturer or paradise.


Map of Huntington Beach, CA

Professional and pleasant




Review of Paradise Appliance Service

Victor was on time, wore a mask, and said I had a problem that needed authorization and thus a second appointment when, and if, his company received it. I appreciated his candor.


Map of Lynwood, CA

Jose Manuel




Review of Paradise Appliance Service

I was very happy with the nice man who came to my house to fix my refrigerator. He went above and beyond with his service. Thank you so much.


Map of Huntington Beach, CA

Great service




Review of Paradise Appliance Service


Map of Huntington Beach, CA

Dede




Review of Paradise Appliance Service

Great service. Friendly. Knowledgeable


Map of Buena Park, CA

Great Service




Review of Paradise Appliance Service

Was friendly and showed me what was wrong. When asked a question he answered in a satisfied matter.


Map of Newport Beach, CA

Great service!




Review of Paradise Appliance Service


Map of Irvine, CA

Permanent customer




Review of Paradise Appliance Service

Very knowledgeable, thorough, friendly and safe. Paradise will be my one and only call for appliance needs. Thank you


Map of Irvine, CA

Jonathan was excellent you can send him on my service repairs anytime




Review of Paradise Appliance Service


Sophie




Review of Paradise Appliance Service

He was great!


Great Service




Review of Paradise Appliance Service

Was great service. Knew what the problem was and fixed it. Now everything is working good. Very professional


Hard working, problem solver, great attitude and service




Review of Paradise Appliance Service

.Edu was so helpful and kept troubleshooting to fix the issue with our kitchenaid. Really great guy. I will request him in the future if we need any repairs.


Cheryll




Review of Paradise Appliance Service

Timely and efficiently


Outstanding




Review of Paradise Appliance Service

Larry was great in the sharing of his knowledge of our product and the particular issue we were experiencing, but also kept us abreast of the eventual remedy.


Amazing technician




Review of Paradise Appliance Service

Technician was professional,safe and clean. Super friendly and answered all of my questions.


Great service




Review of Paradise Appliance Service

Service tech was very knowable and was fast and responsive to our questions and concerns!


Great service




Review of Paradise Appliance Service


Poor service




Review of Paradise Appliance Service

Unsatisfied! Chris was not properly trained. Made five (4) service calls to correct the problem.


Toni




Review of Paradise Appliance Service

Jonathan was fantastic!


Amazing service!




Review of Paradise Appliance Service

Larry G provided the absolute best service. Knowledgable, cordial and very professional. Absolutely awesome service by Larry G.


Great Service




Review of Paradise Appliance Service

Chris was on time and professional. Willing to answer my questions. Thank you for having a staff member that knows what proper Customer Service is!!!


Jonathan is amazing!




Review of Paradise Appliance Service

We are so happy with the service and appreciate Jonathan so much. He obviously loves his job! He’s respectful and knowledgeable. If we ever need service again from you, we would love to request him.


Great service, very knowledgeable




Review of Paradise Appliance Service

Ramon was very helpful and knowledgeable


Great & kind Service.




Review of Paradise Appliance Service

Great and kind service. Thank you!


Great Service




Review of Paradise Appliance Service

Larry was a AWSOME AND PROFFESSIONAL SERVICEMAN!! All service Companies NEED a Larry!


Great service




Review of Paradise Appliance Service

It was quick and smooth. He was very professional.


Great service, very friendlyz




Review of Paradise Appliance Service


Great professional service by Edi




Review of Paradise Appliance Service

Hassle-free service by knowledgeable technician


Edi was great




Review of Paradise Appliance Service


na




Review of Paradise Appliance Service

na


Service and repair were outstanding!




Review of Paradise Appliance Service

Would recommend you service to anyone. Thank you


Great service




Review of Paradise Appliance Service


Cindy




Review of Paradise Appliance Service

Great service


Ellen




Review of Paradise Appliance Service


Refrigerator repair




Review of Paradise Appliance Service

Diagnosed and offered alternative 'simple fix' with no parts rather than pushing for expensive repair. Greatly appreciated the honesty and experience level.


Ellen




Review of Paradise Appliance Service


Rosales




Review of Paradise Appliance Service


Exceptional Service




Review of Paradise Appliance Service

Very knowledgeable and professional. Thank you Sarkis.


Great Service




Review of Paradise Appliance Service


Great service!!




Review of Paradise Appliance Service


Very good service with very good attitude




Review of Paradise Appliance Service

Service technician did a very professional job, was very courteous, and offered to also check out our other appliances. He accommodated our request for a specific appointment time as well.


Camille




Review of Paradise Appliance Service

Chris Z., Paradise Technician, was very professional and extremely knowledgeable regarding how to operate; repair and preserve my whirlpool washer and dryer. In addition, He possess quality customer service skills. Lastly, Chris is a excellent replacement for Rose; who was a priceless asset to your company. Sincerely, Camille Scott of San Pedro.


Experience




Review of Paradise Appliance Service

Very knowledgable


Tanya




Review of Paradise Appliance Service

Always a pleasure! He’s the best!


Not really useful.




Review of Paradise Appliance Service

Because this was set up by the call center I now know that it’s important to talk to actual technician or company who’s coming to service the refrigerator to see that they have the proper tools to do the repair not just a diagnosis If you’ve already done the diagnosis. I explained on a phone Message to them that kitchenAid refrigerator was not getting electrical power and I have done all the testing recommended by Kitchenaid to turn the unit off and on And check circuit breakers et cetra. That they would need to pull out the refrigerator to check the plug area or test to see if the circuit breaker switch was dead. They did none of that They didn’t have the dolly to pull out the refrigerator although Whirlpool said they could and they didn’t have the tools to check the Circuit breaker. So they ended up telling me it was not getting enough electrical current which is what I told service center initially and that I would need an electrician. Which is what I asked if I should do Initially because it’s not getting power. So it may just be the problem of Covid and not being able to get to right people directly To answer your question or have the proper tools to resolve the problem. So that leaves you paying for something you already knew and not getting the refrigerator working. Maybe a good handyman is the answer rather than going through Multiple technicians to get a final result.


Great service




Review of Paradise Appliance Service

The technician is respectful and did a great job.


Replaced the freezer door




Review of Paradise Appliance Service

He was great! He came in and fixed our problem in 5 minutes. Very professional and courteous.


Brandon




Review of Paradise Appliance Service

Excellent service from Sam. He was able to figure out the problem that was causing the knocking noise underneath my built in refrigerator and provide a solution to remedy it.


Ok




Review of Paradise Appliance Service


Quick and painless service




Review of Paradise Appliance Service

I really appreciated the communication with the staff that scheduled the appointment—they understood the issue I was having and did a good job ensuring that the technician had the information he needed when he arrived at my house. The technician was able to identify the cause of the problem and correct it in a very short time


Very satisfied with the technician & his ability




Review of Paradise Appliance Service

Victor was on time, polite and very efficient.


Amazing service by Raymond




Review of Paradise Appliance Service

Raymond is amazing - went above and beyond - very grateful!


Great service




Review of Paradise Appliance Service

Efficient, friendly and professional


EDUVIJIS




Review of Paradise Appliance Service

JOB WELL DONE!


Aguayo




Review of Paradise Appliance Service

Excellent service and real nice service man


Excellent service




Review of Paradise Appliance Service

Preston was very personable, knowledgable, and thorough. We were in good hands. He took the time to explain the problem and answered all our questions, even about other appliances. We know technicians have a schedule to follow, but we never felt he was rushed and even gave me time to clean under the stove. We now have an oven that works and are very happy!


Service prompt, Product disappointing




Review of Paradise Appliance Service

Jackson provided courteous, professional service. However, I'm not sure that his report contained the full extent of the oven's failure to work, not just it's extended heating time.


Professional Service




Review of Paradise Appliance Service

John was prompt, on time, knowledgeable and understanding. The issue we experienced was with the anomalies of the machine itself..John clearly explained its workings, and though we are not happy with the machine's performance, we were satisfied that John did everything he could to remedy it.


Kooshki




Review of Paradise Appliance Service

Excellent


Joy




Review of Paradise Appliance Service

Our service man Victor was here when he said he would. He got right to work and knew exactly what was wrong with our refrigerator. He repaired it all within a half an hour! Super nice, respectful, and professional. Thank you for your service.


Good service




Review of Paradise Appliance Service

Very patient


Superb Service




Review of Paradise Appliance Service

We have never had any serviceman for anything be as informative and quick as ours was today, not only did he diagnose and fix our washer quickly he took a little time to explain things on our washer and dryer that we didn’t know about that even the salesman man didn’t tell us. My only problem is I didn’t get his name and would love for his supervisor to commend him for his quality service


Excellent & Timely Service




Review of Paradise Appliance Service


Owner




Review of Paradise Appliance Service

Very nice


Friendly & efficient




Review of Paradise Appliance Service


Great service. Tech came to the door with his mask on. He was very careful moving the refrigerator out of its tight place. He explained what he was do




Review of Paradise Appliance Service

As stated above I was very satisfied and would recommend Edi to everyone.


Satisfactory Service




Review of Paradise Appliance Service

Nothing done on the fridge during the service visit except to explain why the particular refrigerator model acts as it has always been.


Great service




Review of Paradise Appliance Service

The guy that came was fast and left the doors really good. No mess at all behind.


Shelley




Review of Paradise Appliance Service

great device, very professional!


EDUVIJIS




Review of Paradise Appliance Service

GREAT SEEVICE


Professional with excellent followup




Review of Paradise Appliance Service

Your company was doing warranty work on a new Whirlpool refrigerator I had purchased 6 months earlier. We tried the standard fix and when that didn't work, had to replace the freezer door. Because of COVID there was delay getting the replacement but you always followed up to let me know. The service man who installed it it it efficiently and answered all my questions. I couldn't be more pleased! Thank you all.


Renee




Review of Paradise Appliance Service

Had a great experience. Repair guy was awesome, nice and knowledgeable. Changed lights in the fridge. It was quick and painless.


Great service!!!!




Review of Paradise Appliance Service

The tech was great super helpful and safe definitely would use paradise again!!!!


Excellent service




Review of Paradise Appliance Service

Jonathan solve my problem quickly and efficiently


Sharon




Review of Paradise Appliance Service

Very professional with great customer service


Great service




Review of Paradise Appliance Service


Larry was very professional and fixed my problem in a timely manner. He was extremely polite and quickly found the problem.




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Tracey




Review of Paradise Appliance Service

Pablo was great! Very pleasant & knowledgeable. He answered my questions. He’s an asset to your company! All of my ratings below are only for Pablo. Now, as far as the company...your customer call service needs great improvement.


Mike




Review of Paradise Appliance Service

The technician was polite and informative...


JennAir oven microwave




Review of Paradise Appliance Service

Chris did an outstanding job. He evaluated our unit, irdered the oarts & returned & installed a new motherboard for the microwave & a new hinge receiver. After that everything works great. Thank you Chris!


Excellent Service !!!!!




Review of Paradise Appliance Service

The service was great and the service guy came out on time and he was very nice the thing i liked was i was able to make my appointment over the internet on a day that it was closed everything went good very good service!!!


Very professional and straightforward business experience.




Review of Paradise Appliance Service

Preston the technician who serviced my account was considerate straightforward and professional.


Door shutting problem




Review of Paradise Appliance Service

Great service


Great job perfect




Review of Paradise Appliance Service

Great service


Great Service




Review of Paradise Appliance Service

A 100 out of 100


Great Service




Review of Paradise Appliance Service


Great, friendly service




Review of Paradise Appliance Service

Everyone was friendly and courteous. I even got a call when the repair person was running a little late and I really appreciated that. I would recommend your service to friends and family.


Amazing Service!




Review of Paradise Appliance Service

I have written an email to the owners about how Francis goes beyond the call of duty to satisfy the customer. Francis’ professionalism, communication and willingness to help are one of the best I have ever encountered from a service provider.


Karen




Review of Paradise Appliance Service

Sarkis was great!!!


Great service . Larry is super experienced and knowledgeable




Review of Paradise Appliance Service


Outstanding and detailed service




Review of Paradise Appliance Service

Great service and explanation of the issue as well as comprehensive testing once the issue was fixed.


Great service. I really liked Rose




Review of Paradise Appliance Service

Rose was on time and provided great service. Very professional. She knew exact what the problem was with my dryer.


Professional, Great Service




Review of Paradise Appliance Service

Johnathan came to fix my washer and dryer - he was so polite, professional, and now my washer and dryer work perfectly! Glad it was an easy and stress free process. Thank you Jonathan!


Mary




Review of Paradise Appliance Service

Sark is did a great job. He explained all that needed to be done. I had actually requested sarkis for this appointment because he had repaired my refrigerator before. And every time I have contacted your office the staff has been very helpful. I will always contact paradise and refer you to my friends. Thank you.


Jennair repair




Review of Paradise Appliance Service

The technician who came to our house was polite and efficient. I give him an A. BUT ... I had an appointment scheduled the week prior. Waited. Was told by Paradise that it was canceled. That was a waste of our time and annoying bc we did not cancel that appointment!


Great Service




Review of Paradise Appliance Service


Excellent Service




Review of Paradise Appliance Service

Excellent service address all issues and then some. Thankfully costs were covered under the warranty.


Trang




Review of Paradise Appliance Service

Great service, very friendly and hard worker.. need more employee like him. Thanks alot for your help.


Great service




Review of Paradise Appliance Service

He listened to what I had to say


My problems solved quickly and efficiently




Review of Paradise Appliance Service

Problems solved easily. A few things I was doing incorrectly


Great Service




Review of Paradise Appliance Service


Review




Review of Paradise Appliance Service

Great service and extremely responsive to our needs


Excellent repair service




Review of Paradise Appliance Service

Ramon was very professional and courteous. He completed the repair on our washer, and made sure I was satisfied with the work performed.


Anne-Marie




Review of Paradise Appliance Service

Robert Sims, analyzed the issue with our ice maker and after several tested indicated the ice maker was faulty and not responding. The solution was to replace the ice maker which he did. I will say Robert did an excellent job but I think Parsdise Services is very expensive.


Ms




Review of Paradise Appliance Service


nice man




Review of Paradise Appliance Service

Pueblo was on time, knew his stuff and work was great. Thank you


Prompt service




Review of Paradise Appliance Service

polite and helpful


Great service




Review of Paradise Appliance Service

They came got the work done and fixed my dryer in a matter of minutes


Excellent refrigerator service




Review of Paradise Appliance Service

Victor was fast,efficient,and respectful of our home. Exceptional repairman.


Great service




Review of Paradise Appliance Service

Good friendly service


Ramon is a true professional




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Worked professionally and were very careful with my washer.


Did not complete repair!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Thao




Review of Paradise Appliance Service


leak repair




Review of Paradise Appliance Service

this was a very bad experience. The guy claimed he did not see a leak. well, he didn't even open the ref to check to see the container full of water that I collected. he was too lazy to clear the problem since he got paid for doing NOTHING.


Awesome service




Review of Paradise Appliance Service

The technician that fixed my dishwasher was on time, polite, fast, and knowledgeable. I appreciate the great service!


Very Knowledgeable




Review of Paradise Appliance Service

Very helpful knows what he’s doing very happy with the service.


Great technician!




Review of Paradise Appliance Service


Great service. Came at the requested time and was able to fix the problem




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

We had a great experience, identified the problem and had great interactions.


Great service and experience




Review of Paradise Appliance Service


Alex




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service


Annoyed.




Review of Paradise Appliance Service

It took a month to get the part. Serviceman had to cancel because he did not know how to install. Came in time the next day with supervisor but had to run to home depot to pick up a part. Came back and finished his repair. 24 hours later, I have about 10 pcs of ice. It was a ice machine repair.


Cool guy!




Review of Paradise Appliance Service


Prompt & excellent service




Review of Paradise Appliance Service

Excellent repairman. I will call him whenever I may need refrigerator service.


Fixed what others couldn’t!




Review of Paradise Appliance Service

After 3 tries with other companies and technicians, Victor made our ice maker work again! Yay!


Quick and Friendly




Review of Paradise Appliance Service


Ochoa




Review of Paradise Appliance Service

Very informative tech.


Excellent Service!




Review of Paradise Appliance Service

Ramon was professional, efficient and thorough. Excellent service.


Great service!




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

I appreciated Larry’s attitude and presence. He was good at what he did and very friendly. Thanks Larry!


great warranty service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Great quick & precise service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very pleased with the service from Victor, he fixed the problem, was professional and friendly. I would highly recommend him.


Great man went above and beyond




Review of Paradise Appliance Service


Dominic




Review of Paradise Appliance Service

Very Friendly and Professional


Good service




Review of Paradise Appliance Service

Reliables quote, scheduled follow up appointment, on time, clean wirk


Tom




Review of Paradise Appliance Service

Efficient, prompt and polite


Came on schedule




Review of Paradise Appliance Service

Removed the part that needed replacing, and place it with the new part. Cleaned up the area. very good job.


HMann




Review of Paradise Appliance Service


Glenn




Review of Paradise Appliance Service

Every thing went as planned, very satisfied customer. Thank you!


Mark




Review of Paradise Appliance Service

Not very good. He did seem to be in a hurry to leave. Never did find out what was causing the problem. Just told the technician from Paradise Appliance Service to order a new drawer front.


Fridge




Review of Paradise Appliance Service


frost inside fridge




Review of Paradise Appliance Service


Excellent customer service




Review of Paradise Appliance Service


A very long wait




Review of Paradise Appliance Service

I had to wait for my refrigerator service for 5 days in the midst of a heat wave. And the service window was from 8 am till 4 pm. I've received a recorded confirmation of the appointment with a more narrow window the night before the appointment. I consider the whole process unacceptable and disrespectful. The technician was not overly friendly, but he fixed the unit and at the end of the day that is sufficient.


Great service.




Review of Paradise Appliance Service

Appreciated being informed of arrival time. Professional


Great response




Review of Paradise Appliance Service

On time, knowledgeable. and very helpful


Michele




Review of Paradise Appliance Service

Very professional. Outstanding service


Service Render




Review of Paradise Appliance Service

Larry was thorough, explained how to operate the machines, and he tried to figure out where the pieces of chips came from that were in the washing machine basket. No reflection on Larry, I am concerned about the chips, because he could not locate where the chips came from in this brand new machine this could pose a rust problem in the future. Especially, without taking the machine apart there is no way of knowing where in the machine the chips came from. A brand new machine should not have to be touched up with porcelain paint. Therefore, I will request a new washing machine. Lastly, I think the cost of service is pretty steep for a product that is not under warranty. You could put that cost toward the purchase of a new machine.


Great service




Review of Paradise Appliance Service


She's Awesome and Smart




Review of Paradise Appliance Service

100!


G J B




Review of Paradise Appliance Service

On time and convenient.


Great Service




Review of Paradise Appliance Service

Our Tech was very knowledgeable


Great




Review of Paradise Appliance Service

He was very nice and courteous he was very knowledgeable and very fission it was in an out troubleshot the problem and therefore fixed my dryer I would recommend him to anybody else


Good




Review of Paradise Appliance Service


Great service,very friendly




Review of Paradise Appliance Service

Larry was great,friendly and had the refrigerator going in 15 minutes.Highley recommend him.


Very professional, Good workmen’s ship




Review of Paradise Appliance Service


Homeowner




Review of Paradise Appliance Service

Prompt arrival, knowledgeable serviceman, listened attentively, worked, efficiently


Retired Engineer




Review of Paradise Appliance Service

Repair representative was competent and efficient.


Great service




Review of Paradise Appliance Service

The representative was thorough, courteous and informative.


outstanding service and service tech




Review of Paradise Appliance Service

LARRY WAS JUST TERRIFIC TO DEAL WITH AND HE QUICKLY WAS ABLE TO DIAGNOSE OUR PROBLEMS. FRANKLY I WAS CONCERNED ABOUT MANY OF THE BAD SURVEYS. TO OUR DELIGHT,LARRY WAS JUST AN OUTSTANDING PROFESSIONAL AND VERY COMFORTABLE TO HAVE HERE SERVICING OUR DISHWASHER. PLEASE THANK LARRY FOR US AGAIN !!!


The technician was very informative, he explained that while he didn’t find a real problem he did noticed two cables or wires were sitting




Review of Paradise Appliance Service

I was pleased with his service and the unit hasn’t made the loud noice since. So perhaps the two cabled stop one another instead of parallel to each other was the real problem. A big thanks for your conscientiousness.


Great service




Review of Paradise Appliance Service

Fast and effective!


great service




Review of Paradise Appliance Service


Repaired Maytag washer




Review of Paradise Appliance Service

Very helpful and comfortable way handled from first visit to check to repair my washer. It was not able to use when I called assurance but repair man let me use washer until new parts arrived (due to Covid-19 the parts arrived month later) & repaired beautifully. Thank you for Paradise appurtenances repair tech and customer services.


Great




Review of Paradise Appliance Service

Great employee and representative of Your company


Faith




Review of Paradise Appliance Service

Raymond did a great job!


great service




Review of Paradise Appliance Service


Outstanding!




Review of Paradise Appliance Service

Ray was professional, and determined to find out the problem and fix it. Ray was the best.


Excellent service




Review of Paradise Appliance Service

Ramon came early, diagnosed quickly and completed the repairs perfectly.


Came a day early




Review of Paradise Appliance Service

Called and asked if he could come a day early. Worked out well for my schedule and didn’t take long to fix the issue


Terrific Service




Review of Paradise Appliance Service

Ramon went out of his way to answer my questions & explain what was happening with my range. I told him I wasn't sure whether I liked my new washer because of the water levels & he took the time to help me understand what I'd read in the manual.


A bit pricey- computer system time consuming




Review of Paradise Appliance Service

I thought the pricing/ estimates, after a service call fee were high. The computer system for estimates and fees seemed to be difficult, hard to work with (has to redo things/ couldn’t access answers to my questions easily and time consuming.


Not helpful




Review of Paradise Appliance Service

The technician came out and indicated that we needed a replacement of the appliance. He seemed annoyed that he came out for nothing. He said he would email Whirlpool that a replacement was needed and copy me but it had been 9 days and I am still waiting.


Always Top Notch!




Review of Paradise Appliance Service

Repair specialists are super considerate, knowledgable and efficient


Good job




Review of Paradise Appliance Service

He did a good job. Diagnosed the problem. Too bad the machine is a piece of junk.


Washer repair




Review of Paradise Appliance Service

They did a great job we are thankful for their help


Great service




Review of Paradise Appliance Service

On time reliable


Great service and very professional




Review of Paradise Appliance Service


Very Polite & efficient




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Great service overall.. Like how he takes time to explain what’s happening and how to keep my machine running best




Review of Paradise Appliance Service


He was great very informative.




Review of Paradise Appliance Service


John




Review of Paradise Appliance Service

Great service


Great service ..............




Review of Paradise Appliance Service

Excellent company


Marjorie




Review of Paradise Appliance Service

Your rep was fantastic. Polite and knowledgeable. Explain everything to me and felt he was very covid safe


Terrific representative




Review of Paradise Appliance Service

Exceeded my expectations


Excellent service, very nice




Review of Paradise Appliance Service

Francisco was very skilled at fixing our oven. He was very kind, friendly and knowledgeable


Friendly Service




Review of Paradise Appliance Service

Home Depot's warranty service put us in contact with Paradise Appliance Service. The technician was very friendly, polite, and knowledgeable. He completed the service quickly and painlessly. Highly recommend!


Mary




Review of Paradise Appliance Service

Francis was attentive, professional, knew exactly what my washer needed for repair. Thank you for sending him. The first tech; I felt disappointed bc he resisted to diagnose my problem in depth. He insisted and only levelEd the washer. I asked for a different Technician for the second visit somehow the first technician Chris Called and stood me up. Again resisting not only to diagnose my washer but he didn’t show up at all. Thank you Franscis. Your Customer service was excellent. Francis was excellent but the first two visits were awful from the other technician (I think his name was Chris) The reason why I checked below average and average what is the power service I received the first two visits from Technicians other than Francis technicians other than Francis Again, I need to make sure you understand Francis was excellent!!!!!!


Great Service




Review of Paradise Appliance Service

I had the pleasure of meeting Preston and he resolved my issue within a short time. It seemed the original installation of the exhaust fan over the stove was faulty. After the first use, the fan, not fully seated, dropped down hitting the supports making a terrible racket. Preston analyzed the situation and pushed the fan up, seating it in place. Thanks, Jim


delia




Review of Paradise Appliance Service


Review of Rose




Review of Paradise Appliance Service

This is the second time Rose has come to our home. Both experiences were excellent. Rose is efficient, honest, and dependable.


Chris made some adjustments




Review of Paradise Appliance Service

Chris was on time and went right to work. He discovered that the freezer temperature was at the wrong setting. Obviously he corrected the setting. He felt that a new ice-maker or freezer fan were not needed at this time, but if any problems should arise in the future that we should not hesitate to call Paradise. Thanks to Paradise and Chris.


Great Service!




Review of Paradise Appliance Service

Service technician was prompt, replaced freezer lite bulb, which had caused the ones in main frig to go dim.


Great service




Review of Paradise Appliance Service


Stephanie




Review of Paradise Appliance Service

Punctual, professional, communicative! Found problem quickly. Quick , easy repair!


Great professional service.




Review of Paradise Appliance Service

My technician was professional, communicated great on his way to my home and throughout the service. He was knowledgable and respected my home. Great service.


Excellent Service!




Review of Paradise Appliance Service

He fixed my washer probably in 10 minutes! He immediately knew a mask was clogging the pump. A few days earlier I called another company. The Technician didn’t even look at my washer. It was 6 pm and said it would take him to long to fix. Said I should call someone else. Really he didn’t want to work late so I just told him he should not have wasted my time. I called the manufacturer and they sent this technician who fixed my washer in a few minutes. I will definitely call Paradise if I need assistance again. Thank You


Great service!




Review of Paradise Appliance Service

Ray was very knowledgeable, professional and nice. I was so glad that he came to look at the problem. I really appreciated it, thanks Ray!


Really nice man




Review of Paradise Appliance Service


Nicole




Review of Paradise Appliance Service


Freezer




Review of Paradise Appliance Service

TechniciN arrived promptly and was efficient. He fixed the freezer and was very good about clean up.


Great Customer Experience




Review of Paradise Appliance Service

I would highly recommend this company. It is a local business and they are ready and willing. The best part is that they are located in Cypress.


Great service




Review of Paradise Appliance Service

Pablo is amazing . He knew exactly what was wrong, ordered the correct part and returned in a timely manner to install.


Great Service




Review of Paradise Appliance Service

Chris was on time, polite and knowledgeable. I will definitely call him again.


Great job




Review of Paradise Appliance Service

Great service. They were quick and neat and courteous


Michael




Review of Paradise Appliance Service

Professional, courteous and neat.


Worst customer service ever




Review of Paradise Appliance Service

This is the worst service I’ve received. My fridge wasn’t even fixed and to top it off my food went bad. I never received the email to be able to put a claim for my food going bad.


Professional




Review of Paradise Appliance Service

Victor was on time and friendly. He took care of the issue quickly. Was professional and kept personal distance as required for COVID. Ice maker has been working well so far.


Service call




Review of Paradise Appliance Service


Very helpful




Review of Paradise Appliance Service

Adjusted doors and was able to answer our questions. Downside we had to wait over a week for N appointment


Antonio




Review of Paradise Appliance Service

Raymond was the best technician I’ve ever had. He knew my appliance inside and out. He fluently disassembled my appliance, cleaned it, repaired it, and put it back together so quickly! He literally saved my entire day, and I am a very busy man. Service like this is rare and invaluable. I wait with anxiety every time I need any sort of service, in hopes I get the kind of service and personality I received from Raymond. Thanks Raymond!


Carranza




Review of Paradise Appliance Service

Awful


Great Service Really Helpful




Review of Paradise Appliance Service

The service was informative and really helpful. I would recommend the same type of service to any other person.


great service




Review of Paradise Appliance Service

Larry explain it to me whats wrong with the ice and water dispenser and he was very clear on he's explanation.


Perfect




Review of Paradise Appliance Service

Raymond was efficient, respectful, informative, and knowledgeable. It was a pleasure.


Did a great job.




Review of Paradise Appliance Service

Jon knew exactly what was going on and fixed it quick. He was very courteous. Showed up within the window expected.


Was very knowledgeable. Good service




Review of Paradise Appliance Service


Excellent Customer Service




Review of Paradise Appliance Service

Knowledgeable and professional service


Good Service.




Review of Paradise Appliance Service


Lionel




Review of Paradise Appliance Service

Each time the service man comes out the same work is performed and the machine is not working.


Jane




Review of Paradise Appliance Service

Ramone was very professional. He communicated very clearly what was wrong with my washer. He explained how to help it work more efficiently. I wish I could have Ramone be my go to person for all repairs. He is a superb serviceman.


Amazing Service




Review of Paradise Appliance Service

The man who assisted us was great!!


Thai




Review of Paradise Appliance Service

Excellent service


Great




Review of Paradise Appliance Service

Great service and very courteous.


Great




Review of Paradise Appliance Service

I was so happy with the service, professional and with lots of courtesy, awesome work, prettty happy with the service.


Service




Review of Paradise Appliance Service

Honest and reliable


Christine




Review of Paradise Appliance Service

I have had endless problems with my fridge (no fault of Pardise, the problem is with the manufacture) and Ray has been my service man 3 or 4 times. He is always professional, pays attention to detail and in this time of Covid very cautious. He is great at his job.


Tony Delatorre




Review of Paradise Appliance Service

Outstanding and professional service


Robert the repairman was so efficient. His work was excellent. Thank you Robert!




Review of Paradise Appliance Service

After having this whirlpool refrigerator for 5 months since (March 2020 )it has stopped working 3 different times . A new fan . And a new sensor and now a new fan again .. This refrigerator is a lemon !👋👀🩸 It needs to be replaced ASAP! I am 67 years old and handicapped! Replace this lemon ... Whirlpool Refrigerator! Please👋


Lety




Review of Paradise Appliance Service

Eddie was a terrific guy. He knew exactly what the problem was and replaced it in a timelt manner.


Good service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Excellent Service




Review of Paradise Appliance Service

Chris is always friendly and polite. He knew which part to replace. And once he arrived he quickly fixed the microwave. I would highly recommend him!!


Owner




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

On time and communicated.


Excellent service




Review of Paradise Appliance Service

The service appointment was performed very quickly and efficiently. He was very polite, respectful, and Well mannered.


Great service!




Review of Paradise Appliance Service


Responsive and easy to work with




Review of Paradise Appliance Service


awesome Service




Review of Paradise Appliance Service

The repair man was very polite did solved my issues


Masaki




Review of Paradise Appliance Service

He came on time and quick repaired It was good


Great service!!




Review of Paradise Appliance Service

Very professional and new what he was doing. He was very quick and we appreciate that.


Excellent All Around




Review of Paradise Appliance Service

Great, COVID-aware service. I love that they will send an email in advance of the appointment so I don't have to miss the call and then try to catch the company to confirm; that's a game-changer for me. The repairman was on-time, wearing a mask & gloves, friendly, intelligent, and knows his business. It could not have been a better experience.


Paradise praises




Review of Paradise Appliance Service

Fast efficient service!


T




Review of Paradise Appliance Service


Refrigerator Gasket




Review of Paradise Appliance Service


Repair freezer




Review of Paradise Appliance Service

The tech have a lots experience . He do good job Thanks a lots


Efficient and fast




Review of Paradise Appliance Service

Figured out the problem quickly and was efficient.


Jonathan was very professional and courteous. I would certainly use him again.




Review of Paradise Appliance Service

I would certainly use him again.


Sam




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

I am sorry, didn’t respond before but I would like you to know that we were extremely satisfied with the young man that fixed our washer, he was very efficient, and quickly solved the problem our washer was having.


very efficient




Review of Paradise Appliance Service


Excellent!




Review of Paradise Appliance Service

Our family is pleased to annnounce that Paradise Appliance is the BEST Our Washer was not up to par but now is in excellent working condition. We purchased Maytag and expected no problems, but when problems manifested Paradised represented your company by servicing we are pleased with. Thank You


Excellent Service !!!




Review of Paradise Appliance Service

Rose came did the job fast and with excellent knowledge !! Great customer service !!


Great service!




Review of Paradise Appliance Service

The person sent to us was very knowledgeable and respectful


Outstanding service!




Review of Paradise Appliance Service

Warranty issue/repair on our Whirlpool refrigerator. Paradise was great in scheduling an appointment around some conflicting times we would not be available. The technician that arrived was knowledgeable and quickly diagnosed the issue. Problem fixed within 20 minutes.


Great




Review of Paradise Appliance Service

Jonathan was great. He checked everything and found a bad connection. All is good on now. He is very professional and courteous. Thank you for the follow up


Great service




Review of Paradise Appliance Service


Lee




Review of Paradise Appliance Service

He was clearly a very experienced technician. He has been here before and we requested him again.


Great




Review of Paradise Appliance Service


Great service...work covered by service plan




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service

Since my appliance was under warranty I can’t speak to the price, but his customer service was terrific. He showed up a teeny bit late but within reason. He was organized, tidy and ver nice to deal with. I would recommend him to anyone needing service.


Awesome