Local Reviews

Paradise Appliance Service Rated 4.6 out of 5 stars based on 2132 customer reviews

Map of Redondo Beach, CA

Just “OK”




Review of Paradise Appliance Service


Map of Downey, CA

Top Notch Service!




Review of Paradise Appliance Service

Larry was knowledgeable, efficient and friendly. I appreciate what he did to determine the extent of my problem and fix it so effectively. Paradise is fortunate to have a man such as Larry to represent them to the public.


Map of Irvine, CA

Friendly and competent




Review of Paradise Appliance Service


Map of Santa Monica, CA

Great Service = Happy Customer




Review of Paradise Appliance Service

Great guy. On time. Good communication skills. Polite. Knowledgeable.


Map of Redondo Beach, CA

Great service, nice guy.




Review of Paradise Appliance Service

Enrique showed up on time, was considerate and knew what he was doing.


Map of Lake Forest, CA

Freezer motor replacement




Review of Paradise Appliance Service


Map of Orange, CA

Lupe




Review of Paradise Appliance Service


Map of Santa Monica, CA

Oven repair




Review of Paradise Appliance Service


Map of Irvine, CA

Excellent and timely service. Technician was very knowledgeable and courteous.




Review of Paradise Appliance Service

Excellent service


Map of San Juan Capistrano, CA

Great job




Review of Paradise Appliance Service

Very good service.


Did not fix my frig




Review of Paradise Appliance Service

Bad diagnostic


great job




Review of Paradise Appliance Service

robert came in assess the problem and fixed it.


Ricky H




Review of Paradise Appliance Service

Great people great service would love to work with them


Excellent Customer Service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

They do a good job


Awesome service




Review of Paradise Appliance Service

Best, most courteous service


Nice




Review of Paradise Appliance Service

Not done yet


Francis was great. Personable, knowledgeable, and was able to totally fix the problem.




Review of Paradise Appliance Service


Waiting for receipt




Review of Paradise Appliance Service

The receipt you gave us shows amount paid $0.00 Balance $260.00. Please send me corrected copy. Thank you.


Adela




Review of Paradise Appliance Service

Oriale Preston was very fast to pin point the problem and was very informative Thank you very much for all his help . Oriale Preston was the Best Technican we ever had . 🙏


Fantastic Service




Review of Paradise Appliance Service

On time, Efficient Knew exactly the problem and handled it expertly!!!!


Raymond Jackson




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Very nice & polite


Awesome service tech!




Review of Paradise Appliance Service

Great interface with technician. Dishwasher working great again. Kitchen left neat and clean.


Great Service




Review of Paradise Appliance Service

Requested service for newly purchased Whirlpool refrigerator. Victor provided professional and honest service and feed back on our appliance and ensured it was hooked up properly. Impressed with professionalism in Paradise company's response to service request and timely updates for appointment time.


Great service, good communication, got the job done!




Review of Paradise Appliance Service

Very good


Great Service




Review of Paradise Appliance Service


Ramon was great.




Review of Paradise Appliance Service


Denise




Review of Paradise Appliance Service

Larry was excellent- knew his product - was able to identify the problem and Resolved it quickly- very personable


Great service




Review of Paradise Appliance Service


Jimmy




Review of Paradise Appliance Service


Great result




Review of Paradise Appliance Service

Very attentive


Ilyas




Review of Paradise Appliance Service


Knowledgeable and great service




Review of Paradise Appliance Service


Tristan




Review of Paradise Appliance Service

Tech did a good job fixing the problem but the comments he made in regards to how the problem developed by putting the blame on myself and my family was not called for, it was kind of upsetting to hear him just assume that we were the cause of the problem rather than doing a through search for the true problem. I think that his customer service skills could be a little better.


Good technician,




Review of Paradise Appliance Service

Jorge was able to find cause of the noise in our new Whirlpool French door refrigerator. He ordered a new part and came back and fixed the problem. He also is a very nice person.


Glenda




Review of Paradise Appliance Service


Jacome




Review of Paradise Appliance Service

Good job


Great service




Review of Paradise Appliance Service


Okay service




Review of Paradise Appliance Service

It was an okay experience


Mr. Jackson had an insightful understanding of the problem and excellent communicated it effectively. Please read my opinion below. IMPORTANT!




Review of Paradise Appliance Service

To: Survey, Paradise Appliance Service Service Comments: Raymond Jackson’s service on KitchenAid Refrigerator; Model: KSCS23FTMS01; SERIAL: SU2626156 Raymond Jackson helped us considerably. KitchenAid side by side refrigerator has not worked correctly since it was new, several years ago. After having been serviced (by a different company) while still under warrantee, it has been worse. The door sealing and closing mechanisms have not worked correctly since new. Raymond Jackson, a service agent from “Paradise Appliance Service” came to our house on Tuesday, July 16, 2019 and offered the long-awaited analysis of the problem that our side by side refrigerator has been exhibiting while it was under warrantee (years ago). He concluded that the wrong door was replaced in our refrigerator side, and the door was replaced incorrectly. It does not close correctly, and the freezer side door is a problem, as well. • We contacted KitchenAid about 6 months after purchase; the refrigerator was still under warranty at that time. They referred us to an independent contractor service company, Active Appliance, as their KitchenAid technical support. We showed them that the door was not sealing properly, and we were hearing a consistent “whine” from the fact that air was escaping from inside the refrigerator side of the unit. After multiple visits and replacing 4 varied parts, it made no difference. Then, the service agent informed us that we needed a new door for the refrigerator. • Raymond Jackson helped us to learn that an incorrect door was installed, and it was installed improperly; it has never worked correctly. Air has continued to escape slowly from the unit. The door does not close by itself. Raymond has informed us that a bottom hinge and spring mechanism inside the door is the process by which the door is to close by itself. The lower hinge and spring of the door are damaged. If we do not remember to close the door completely against the frame, the unit becomes warmer inside, oftentimes 10-15 degrees before we “catch” the problem and push the door against the frame. • Upon discussion with Raymond and measuring the door, we have discovered that the replaced door is the wrong size for our refrigerator. The door is too long and too thick for the refrigerator that we purchased. The replaced door clearly protrudes next to the refrigerator freezer door. • AND, upon opening and closing the refrigerator’s freezer door, the refrigerator side door OPENS by ITSELF and remains open! • During Raymond’s visit, we learned that the bottom door hinge and spring components that we need are internal portions of the complete door. If we were to choose to fix the problem, it is required for us to purchase the complete door ($1400+!). And, we have learned that the door is NO LONGER AVAILABLE. We are concluding that KitchenAid unit was a problem upon delivery to us (possibly it was bad from KitchenAid OR possibly the sales or delivery company dropped it and bent the frame or the door… who knows?). What can be done at this time? Thank you for your consideration. Ben Greco 7847 Stewart Avenue, Los Angeles, CA 90045 (310) 337-1099, Home (310) 486-8440, Mobile bengreco@ca.rr.com


Referred appropriately to someone else




Review of Paradise Appliance Service

They were very good at quickly identifying the problem, letting me know that they did not perform the work, and telling me what specialist I would need. They were very helpful.


Freezer Repair




Review of Paradise Appliance Service

First time sowed on time second time delay and appointment changed


great service




Review of Paradise Appliance Service

knowledgeable


Great and fast service




Review of Paradise Appliance Service


Bin




Review of Paradise Appliance Service


Raymond Jackson




Review of Paradise Appliance Service

ray was fabulous, smattered, and super helpful--he saved me from buying a new dishwasher. Great trouble shooter.


Scratched my floor then never finished the job




Review of Paradise Appliance Service

The repair person showed up and didn't have the right parts, they had to be ordered. He then came back two weeks later but also fixed 75% of the problem. He RAN OUT OF PARTS! Told us he'd come back in 2 weeks. Meanwhile, he didn't realize how to move the refrigerator out and SCRATCHED OUT FLOOR! Badly. He felt terrible, which made me feel less upset about it, but then he NEVER SHOWED BACK UP TO FIX THE REST OF IT!!! Disaster. Do not use this place.


Frances




Review of Paradise Appliance Service

My refrigerator was freezing everything and was just under a year old so Home Depot sent out this appliance company out to repair it. He exchanged the thermostat and it is no longer freezing in the refrigerator.


Great service




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service


Mrs




Review of Paradise Appliance Service

Great service especially the young man who came out, very courteous and explained everything he was doing!


Great Service




Review of Paradise Appliance Service

Larry was on time and friendly. I would recommend him to friends.


Warranty service




Review of Paradise Appliance Service

Good service. Fast. On time. Courteous.


Excellent service




Review of Paradise Appliance Service

Since appliance wasn't repairable, technician instructed us on what would happen next with our contract. Contact was made within a few days and a refund is forthcoming.


Excellent & friendly service!




Review of Paradise Appliance Service


Range repair




Review of Paradise Appliance Service

Chris is very professional, called to give us updates on the issue, did a full analysis of the issues at hand prior to coming and had the solution to repairing and installing new hardware. He called ahead of showing up letting us know his ETA. He is extremely courteous and highly professional. Dr. Steve Bernstein


My experience




Review of Paradise Appliance Service

Great service


Maytag Repair




Review of Paradise Appliance Service

Great professional service!


Jacky Godo Kiss




Review of Paradise Appliance Service

Unfortunately I spent $109 for nothing. I had requested a new coin box but because the drier was 2014 it was apparently not available. I had to again call CSC a very unsatisfactory company I have had to deal with before. Mr Jackson was kind and sympathetic,but not able to fix my problem. It would have been more helpful to be told it would be cheaper to buy a whole new machine


great service!




Review of Paradise Appliance Service


Total professional and respectful




Review of Paradise Appliance Service

Enrique couldn't have been nicer,got right to work and knew his business.His explanations with spot on.


JennAir repair




Review of Paradise Appliance Service


Great Tech




Review of Paradise Appliance Service

Enique is a great tech he spends time to explain what is going on with our appliance.


Pamela




Review of Paradise Appliance Service


Excellent Service, Completely Satisfied




Review of Paradise Appliance Service


Did not fix it




Review of Paradise Appliance Service

It’s been more than a month and they still haven’t fixed my washer. I AM NOT HAPPY!!!!!


Thorough job




Review of Paradise Appliance Service

Oriale first listened to my description on how the fridge ice and water dispensers were not working as well as the door not closing properly. He then checked the functionality of the ice and water dispensers. He also checked the fridge door. He figured out the fridge not closing properly caused the ice and water dispensers to not work. So he made the adjustment to the door. Now they are working like they are supposed to. Oriale was very thorough and made sure the problem was solved.


Great service




Review of Paradise Appliance Service


Great customer service




Review of Paradise Appliance Service

I had a pretty good experience


Carias




Review of Paradise Appliance Service


Could have been better but have had worse




Review of Paradise Appliance Service

The service guy was nice but said since my machine didn’t have an error code it was fine. He did try a lot however it wouldn’t turn on or do anything so I’m not surprised it didn’t have an error code.


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Francis and Chris were both on time, and professional. We were very impressed. Thank you!


Great service




Review of Paradise Appliance Service

Very helpful


Kdte Dishwasher repair




Review of Paradise Appliance Service

Kdte Dishwasher is Lemon 🍋 Chris, very knowledgeable and excellent research of or Dishwasher. He will return


Cordial and Competent




Review of Paradise Appliance Service

He knew the problem immediately. Shared information about our new refrigerator. We were very satisfied with his repair work and useful hints.


Great




Review of Paradise Appliance Service

Great service and technician well knowlege of product. Thanks


excellent service on my refrigerator




Review of Paradise Appliance Service

Johnny had the problem identified in 5 mins, totally fixed in 15 mins. He know right what to do. was paid for by whirlpool warranty.


The entire process was smooth and swift




Review of Paradise Appliance Service

The entire process was smooth and swift. I really appreciated the professional work! Enrique serviced our appliance and we were very satisfied with his work.


Unsatisfactory




Review of Paradise Appliance Service

There had to be two service calls since the first one was not done in person very unprofessional


Customer




Review of Paradise Appliance Service

Great service but still waiting for the email receipt


Very nice people and very well-trained and polite considerate and went the extra mile to help and educate




Review of Paradise Appliance Service


Awesome Price and Excellent Service




Review of Paradise Appliance Service

Our fridge broke and we are in desperate need of getting a new one. We went in and was helped immediately by friendly and helpful crew members. A crew member helped with checking inventory, best price and delivery options, then came to our house to do complimentary measurement and we got our new fridge 2 days later. Would definitely recommend!


Great service




Review of Paradise Appliance Service


Very good service




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Kathy




Review of Paradise Appliance Service

Two visits within a week, two different technicians to learn that the problem with our washing machine was the plumbing, not the appliance. From the appointment set up to the service call, each person we dealt with was polite, professional, prompt and pleasant. The 4 “P’s”I couldn’t ask for more, and would recommend Paradise Appliance Service to anyone without hesitation. Thanks for everything, guys!


Very Dissatisfied




Review of Paradise Appliance Service

Washing Machine still doesn't work. Technician did not call to inform he couldn't make one of the scheduled visits. Technician did not bring the necessary replacement parts as needed. I have had to remove the washing machine and replace with a temporary for my tenant. Very dissatisfied!


Claudine




Review of Paradise Appliance Service

Thank you for great service!


Great Service




Review of Paradise Appliance Service

Jonathan was awesome. He is very personable efficient and extremely professional and he fixed the fridge problem.. Thank you Paradise we will be using you again!!


Great service




Review of Paradise Appliance Service


Excellent Work




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Very good and Helpful. thank you


Great service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Paul




Review of Paradise Appliance Service

Great service, very knowledgeable technician!


Service was great




Review of Paradise Appliance Service


double oven repair




Review of Paradise Appliance Service

Great service, very knowledgeable, courteous and prompt. He explained all my questions to my satisfaction.


Great service Tec.




Review of Paradise Appliance Service

Happy with the service we received.


refrigerator, no ice




Review of Paradise Appliance Service

Sarkis is an excellent professional


New Refrigerator Service




Review of Paradise Appliance Service

My window for service was 8 to 4. He got there @5:20pm. He stated the refrigerator just bought 5/8/2019 noise non-stop is normal. I am getting rid of it as it drives me nuts.......


Horrific




Review of Paradise Appliance Service

Horrific service. Both times. Unqualified technician. Both times with the same technician. The first time he came, worked on it for 45 mins. Claimed that he needs to come back with ordered parts. He left without telling me that the floor was flooded with water. I was downstairs when he left and He didn't tell me the water was flooded in the floor upstairs where the machine was. When he came back with parts 5 days later. He said it's all fixed but when I came home and tried to use the machine, nothing was fixed. Same problem. Machine didn't work. No one called to follow up both times.


Nothing Got Done




Review of Paradise Appliance Service

The parts weren’t on the truck. All I can say is he arrived within the window.


Great service & awesome technician




Review of Paradise Appliance Service

I was promptly given an appointment, my appliance was quickly repaired & the service technician Larry was professional, informative & friendly. The experience with Paradise Appliance was excellent 👍🏻


Did nothing




Review of Paradise Appliance Service

He gave such terrible solutions to my dishwashing issue that didn’t make any sense. I had an issue with the dish washer not draining and he claimed that it was because the control lock was on. What the hell does that have to do with draining the water after a wash cycle. He claimed that the dishwasher was fixed and left but as soon as I ran a wash cycle, the issue was still there, even after a couple of cycles.


Professional




Review of Paradise Appliance Service

Very responsible and professional


Professional service company




Review of Paradise Appliance Service

Responsive service, great service technicians, great repair.


Owner




Review of Paradise Appliance Service


Jury is still out




Review of Paradise Appliance Service

Concerned because my repair man had to read manual to learn how to install part. am concerned that it was done correctly, time will tell. I requested late appointments and always got early ones and repair person showed up towards end of those periods. Tried to charge me more for labor on 2nd visit but I had picture from original quote, and he told me "that's right I decided to charge you less on Labor because part was so expensive". When he left it was lunch time and I asked if he was able to accept tips, he said no, but said it would be nice, so he accepted $20.00 to buy his lunch


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Serviceman was very knowledgeable, found problem right away Ordered the parts and fixed quickly


Hones and prompt




Review of Paradise Appliance Service

I was referred by a family member and was very pleased


Cold again!




Review of Paradise Appliance Service

Enrique, my technician did a great job. Diagnosed the problem and got my freezer cold again!


Great Service




Review of Paradise Appliance Service

Very professional, very knowledgeable. Efficient, clean. Great experience for me and my wife.


Great service




Review of Paradise Appliance Service


Cuong




Review of Paradise Appliance Service

Great service


Accommodating & great service




Review of Paradise Appliance Service

Pablo was very accommodating with working with my schedule. He was helpful and explained everything he was doing.


Home owner




Review of Paradise Appliance Service

I had Paradise Appliance inspect and fix my 25 CF Whilpool refrigerator. They were helpful in explaining the problem and options to repair. Also, the technician called in advance of arrival and was on time.


The best, yet!




Review of Paradise Appliance Service

The best customer service, professional and knowledgeable technicians (Francisco and Francis) I’ve ever experienced.


Friendly service




Review of Paradise Appliance Service


good service, smart technician




Review of Paradise Appliance Service

I would use paradise appliance again, particularly Edi. My main complaint was that I had to hold a long time before speaking with a customer service rep and I was disconnected once or twice while holding - very irritating.


Customer




Review of Paradise Appliance Service

Great service


Service on a kitchenaid microwave




Review of Paradise Appliance Service

The tech was nothing but professional and one of the nicest tech I have met. Thank you


Professional




Review of Paradise Appliance Service


Respectful and prompt service




Review of Paradise Appliance Service

This was an extended warranty service call set up by Home Depot. Our service repair person (Chris) was able to repair the washer by replacing the electronic logic board. He did have to reschedule once in order to obtain components. Chris worked efficiently and was on time and polite. Excellent technician.


Great service




Review of Paradise Appliance Service

The technician was really thorough and nice. He was very conscious of being clean when working in someone’s house. I really appreciated when he asked me if he should take off his shoes before coming inside.


Dana




Review of Paradise Appliance Service


problem was not fixed




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

Knowledgeable and quick


Great service. Technician excellent.




Review of Paradise Appliance Service

Very professional.


Great service




Review of Paradise Appliance Service


Great Guy, Great Service




Review of Paradise Appliance Service

Really great guy, glad he was our service Tech


Grest Service




Review of Paradise Appliance Service

The servicewoman was prompt, very professional and helpful.


Great service, once they came...




Review of Paradise Appliance Service

The service man who came was excellent both times he came professional quick etc. The problem was the appointment had to be remade because the system twice thought they were sending someone to fix a refrigerator rather than the stove even though the job description clearly said stove top.


Excellent and friendly service




Review of Paradise Appliance Service


Great




Review of Paradise Appliance Service

Very fine and excellent service tech,he did the work very well. Satisfied customer. Thank you!


Freezer Repair




Review of Paradise Appliance Service

I was with out a freezer for a week the part had to be ordered warrenty service dates were moved around by Lowes said that it would be serviced on Saturday, the service was not opened on Saturdays or Sundays, when I got a service Tech to come out he did not have that part and had to wait to get the part in. Service Tech was great and was working with the customer.


Not satisifed




Review of Paradise Appliance Service

1. Late for original appointment. No calls to say they were late. Had to call to confirm time again and then reschedule. 2. Technician had to call another person to confirm charcoal filter message and how it works. I had to share the model number from the manual to look at replacement. Isn't the technician supposed to know this? 3. Finally, it was diagnosed as working as expected, but charged full service call.


Excellent service.




Review of Paradise Appliance Service

The technician was very efficient and got my washing machine repaired quickly.


Continued outstanding service




Review of Paradise Appliance Service

Best customer service ever experienced! Technician Francisco along with Sr. Tech Francis: punctual, professional, competent and courteous. Would highly recommend Paradise Appliance Service.


Owner




Review of Paradise Appliance Service


Great!




Review of Paradise Appliance Service

On time..Efficient. Trustworthy and helpful. Exactly what you’d hope for when you need a repair.


Great and friendly service




Review of Paradise Appliance Service

Rose was awesome. She helped us pin point the problem with our machine and provided lots of great information to prevent having any further issues


Good job




Review of Paradise Appliance Service

Good service


Thank you Enrique!




Review of Paradise Appliance Service


Great service, Enrique is great




Review of Paradise Appliance Service

Very impressed with Enrique. Rest, efficient, and polite


Gaye




Review of Paradise Appliance Service

He’s very timely, knowledgeable, and efficient.


Not good




Review of Paradise Appliance Service

Technician left without fixing the fridge same problem still. Waiting for supervisor to call me back.


Great Service




Review of Paradise Appliance Service

Great Service! Thank you♥️


Outstanding




Review of Paradise Appliance Service


Excellent Delivery Service




Review of Paradise Appliance Service

Friendly and professional. Got the job done quickly and still didn’t feel they were rushing the setup. I loved being able to track my delivery during the day. It allowed me to plan my time.


Washing machine




Review of Paradise Appliance Service

As it turns out, our washer was fine. Our serviceman was able to identify the problem, which was possibly our own plumbing issue.


Great sevice. Larry is the best!




Review of Paradise Appliance Service


Betty Sackler




Review of Paradise Appliance Service

Great


very professional




Review of Paradise Appliance Service


The service was excellent.




Review of Paradise Appliance Service

Chris was prompt, knowledgeable and answered all our questions. He reviewed some of features of the appliance and preventive maintenance. He is a credit your company.


J




Review of Paradise Appliance Service

Jonathan was very professional and did an excellent job!


I appreciated that the service man come at the early part of the window you gave me, because I had an appointment in the afternoon. He was very nice




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

I had awesome service. The gentleman who fixed my fridge was so thoughtful and expedited my service so that I don’t have to wait. He was professional, nice and he did a great job fixing the fridge door. Thank you 🙂


Disappointed




Review of Paradise Appliance Service

Took 3 rounds of scheduling in order for someone to show up. Felt as though my time was not valued when the first two appointments were cancelled and I had to take time away from work. The technician who came out on the 3rd attempt was nice and knowledgeable but at the end of the day spent 15 minutes here and advised us to not invest in fixing the refrigerator but rather put that money towards a new refrigerator. I understand we did end up having a technician come out to look into our issue however I do not feel we should have been charged $110 given the experience.


Mireya




Review of Paradise Appliance Service


Fantastic customer service




Review of Paradise Appliance Service

Victor was super friendly and efficient. He diagnosed the problem on Monday and returned with the part on Wednesday. Now the refrigerator runs very quiet. Thanks Victor!


Great Service and Professional




Review of Paradise Appliance Service

Francis is an excellent technician and extremely professional.


Refrigerator




Review of Paradise Appliance Service

Jaime figured out in just a few minutes that my brand new refrigerator was totally defective from the factory.


Frank




Review of Paradise Appliance Service

Very good service... I was pleased with service and Mr. Sims work repairing my refrigerator


Wonderful experience!




Review of Paradise Appliance Service

Excellent service!


Disappointed and unhappy




Review of Paradise Appliance Service

Bad experience never again


Charlene




Review of Paradise Appliance Service

Chris was very knowledgeable and has very good customer service skills.


Great service but messy




Review of Paradise Appliance Service

Great service but he left the old parts and trash on my counter and some pieces of plastic on my floor


Alex brideau excellent service and Very helpful




Review of Paradise Appliance Service

However just started icing up in the same location. I’ve started just wiping with a cloth as I open the door


Great service. Efficient and explanatory. Price was higher than I expected since it did not take long—less than 30 minutes.




Review of Paradise Appliance Service


Outstanding




Review of Paradise Appliance Service

Great Service


Best service - professional and pleasant!




Review of Paradise Appliance Service

I was very impressed with the efficiency and organization of Paradise Appliance and the exceptional knowledge, professionalism, and helpful personality of Jonathan. I will always use them when possible!


Hugo




Review of Paradise Appliance Service

Great service


Fantastic




Review of Paradise Appliance Service


Jamie




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service


good job




Review of Paradise Appliance Service

Sarkis repaired my dryer. A few months ago you sent a repairman to repair my washer. He had no idea what he was doing. He was on the phone getting instructions from someone else. He said he repairs refrigerators but was sent to fix my washer. He had to return more than once to fix the problem.Shame on you for wasting my time.


Excellent service




Review of Paradise Appliance Service

Paradise was prompt, friendly, professional. Raymond kept me informed of part delivery and had our appliance repaired in no time. Awesome experience with Raymond and Paradise’s service.


NA




Review of Paradise Appliance Service

NA


Horrible customer service




Review of Paradise Appliance Service

Why would I possibly bother to tell you guys how my customer experience was when I’ve called four times to speak with a supervisor and NO ONE at your company will call me back! I Will be filing a complaint with the better business bureau, as well as a small claims court lawsuit, and a 1 Star Yelp review about Paradise Appliance.


Kind




Review of Paradise Appliance Service

Very kind and good explanation


Technicians both really good




Review of Paradise Appliance Service

Service friendly and professional Can't really comment on price as don't know what to compare it to


Edi is wonderful




Review of Paradise Appliance Service


Very professional




Review of Paradise Appliance Service

Chris was very professional, friendly and did not leave a mess.


Francis took the time to have me look at the freezer door so it was aligned properly. He worked hard on getting it corrrect.




Review of Paradise Appliance Service


Chris was a great person




Review of Paradise Appliance Service

Chris came in and I explained him the situation can you figure it out right away very nice knowledgeable person


Service




Review of Paradise Appliance Service


Great service man




Review of Paradise Appliance Service


Teresa




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service


Nice Service




Review of Paradise Appliance Service

Rep was very friendly, quick & efficient.


Great Service




Review of Paradise Appliance Service


great service




Review of Paradise Appliance Service

The service man was very nice


Glad we got Rose




Review of Paradise Appliance Service

Rose was great


Outstanding service Good




Review of Paradise Appliance Service

Good.He explained what was wrong.Just very professional.


excellent service, reasonable prices




Review of Paradise Appliance Service

I had excellent service. They fixed my KitchenAid Oven for a reasonable price. They showed up when they said they would. The service tech, Jaime, did a great job. He arrived with the parts, and was very neat and tidy. My experience went as well as possible, I would definitely recommend this company.


Great!




Review of Paradise Appliance Service

He did wonderfully. 5 star old school service ! Friendly, efficient and knowledge. Very smart young man. He’ll go places !


Terrible customer service




Review of Paradise Appliance Service


Great Service




Review of Paradise Appliance Service

Excelente Servicio


Really knew his stuff.




Review of Paradise Appliance Service

He was the 4th service man, and the only one who knew what he was doing and seems to have fixed the problem. You should give your service people better training.


Great Service Larry




Review of Paradise Appliance Service


Professional service




Review of Paradise Appliance Service

Courteous and helpful


Very good awesome I will like him to come back if needed




Review of Paradise Appliance Service


Excellent service




Review of Paradise Appliance Service

Very professional & knowledgeable young man. Extremely pleased with service.


Great service




Review of Paradise Appliance Service

On time, professional


Dishwasher Repair




Review of Paradise Appliance Service

Repair of top rack lifting mechanisms. Technician was on time, polite, and efficient .


Rudy




Review of Paradise Appliance Service

Great Service


Great Service




Review of Paradise Appliance Service


Awesome service




Review of Paradise Appliance Service

Ramon was very friendly and explained things very thoroughly. He also seemed to have great experience.


Great service




Review of Paradise Appliance Service


Fixed the problem that A&E cannot fix




Review of Paradise Appliance Service

My Maytag French Doors Refrigerator has got a freezing problem in the freezer compartment. A&E did the repair but cannot fix the problem. I called extended warranty again, they sent Paradise Appiance Service to repair. Paradise came and just reset something using the keypad of the frid. and the problem has gone.


excellent job




Review of Paradise Appliance Service


Christopher did research on our dishwasher in preparation for this service Calle




Review of Paradise Appliance Service


Super Happy




Review of Paradise Appliance Service

Everyone was helpful, not rushed, and professional to help solve my fridge's problem!


Home owner




Review of Paradise Appliance Service

The repairman was at our home almost 2 hours our appliances still not repaired and a dented and scratched our refrigerator.


Both young men, phenomenal character.




Review of Paradise Appliance Service

Because our oven is a double oven, (Top oven repaired) they should have tested the lower oven also while they were here. We return back too our vacation site after they left and upon returning home two days later, we discovered the lower oven has the apparent problem as did the top oven. We would appreciate having the same two gentlemen return to fix the lower oven, if that's possible, (ASAP). We have out of town guests coming the last week of this month. James


Great work




Review of Paradise Appliance Service


Prompt Service




Review of Paradise Appliance Service

Clogged drain resolved quickly


Lousy service did not do complete job left parts had to call again to finish job




Review of Paradise Appliance Service


Refrigerator




Review of Paradise Appliance Service


Great service!




Review of Paradise Appliance Service


Maytag washer




Review of Paradise Appliance Service

Larry is a great asset to your company he is very knowledgeable and does excellent work great service. Thank you.


Great prompt service




Review of Paradise Appliance Service


Great service




Review of Paradise Appliance Service

The team that showed up to fix my washer were prompt and very knowledgeable. Great service!


Excellent Service




Review of Paradise Appliance Service

Edi was professional and efficient. He listened to my problem, diagnosed the cause, and had my washing machine working again quickly. He answered my questions and told me what probably caused the problem and how to avoid it in the future I also had good service with the phone representative who scheduled the appointment for me.


I wish he had the part on the initial call - I told them iseeual number and. She and model however I understand it was 12 years old...




Review of Paradise Appliance Service

Good - prompt, no issues,


Great service




Review of Paradise Appliance Service

Was quickly and profession and pain free. The had to change out our cooktop board. From start to beginning 10min. Didn’t even know they where there. Great company and service guys.


Excellent Service!




Review of Paradise Appliance Service


Great service.




Review of Paradise Appliance Service

Eso Carias quickly diagnosed the washing machine problem. He ordered the part and installed it. It works perfectly n


overall rating for our service call




Review of Paradise Appliance Service

Jaime was a great tech but there were scheduling issues.


Gray service




Review of Paradise Appliance Service

Larry was very helpful and very professional


Knowledgable




Review of Paradise Appliance Service


Great Communication Skills




Review of Paradise Appliance Service

Pablo has much integrity in what he does. Awesome, respectful, and excellent communication skills.


Great service




Review of Paradise Appliance Service

Jonathan was very informative concerning how the washing machine works He informed me of several things that I was not told about when I called Maytag company


Mary Ann




Review of Paradise Appliance Service

He was super helpful and fixed the problem in a timely manner. Great customer service


Good job.




Review of Paradise Appliance Service


fast service




Review of Paradise Appliance Service

tech came and replaced part fast. Tenant was on site. I didn't see the tech.


Great service and handled with care. Great explanation what he was going to repair




Review of Paradise Appliance Service

I recommend his service to all


Excellent




Review of Paradise Appliance Service

Great friendly service. Ray is an excellent rep.


Great service. Friendly and explained everything to me.




Review of Paradise Appliance Service

I was surprised how friendly and amazing they were. Some repair places send out people who won’t let you ask questions but he did. He explained how everything worked and what an amazing machine I had. I bought it second hand online and he made me feel good about the purchase. They wore booties on their shoes (no need really) and that was very considerate of them. They were friendly with my attention seeking dog as well. They made sure the door was closed after them to avoid him getting out even though I had him in a leash. I really can’t say enough good things about them. Definitely will use them in the future if needed.


GGGRREEAATT!!!




Review of Paradise Appliance Service


Ray is a Ray of Gold




Review of Paradise Appliance Service

I already told you guys how amazing Ray was. Nice, friendly, on purpose and quick to fix and thorough. Thanks.


Espino




Review of Paradise Appliance Service

Very good services


Awesome service




Review of Paradise Appliance Service

Ramon was very helpful and explained what the problem was and how to prevent it in the future.


Robyn




Review of Paradise Appliance Service

The technician was great but when he told us that the problem is with the refrigerator as manufactured. The damper lets too much frozen air into the refrigerator. We are not happy that this is not fixable! Maytag needs to figure this out!


Mixed reactions




Review of Paradise Appliance Service

Have mixed reactions. Check for breaker's or fuse's next time.


Excellent service




Review of Paradise Appliance Service


Happy in Santa Monica




Review of Paradise Appliance Service

Ray was perfect. Great service, arrived with parts, knew how to perform the repairs.


Andrea




Review of Paradise Appliance Service

Rose was great. She diagnosed the problem with the dishwasher quickly and replaced the water pump.


Great service




Review of Paradise Appliance Service

Edi Carias was great!


Friendly Knowledgeable Service




Review of Paradise Appliance Service

Warranty repair was completed promptly and professionally.


Great Service, Efficient, Courteous




Review of Paradise Appliance Service

Paradise is the best team we have Ever worked with. They are so efficient, courteous, and helpful. Our refrigerator works better than it did when we bought it brand new. Highly recommend them!


Great Service




Review of Paradise Appliance Service

Jorge was great.


Great service




Review of Paradise Appliance Service

Great service


Great service




Review of Paradise Appliance Service


DJ




Review of Paradise Appliance Service

Very professional, on time each trip and knowledgeable because it didn’t take a long time to complete


Wonderful technician




Review of Paradise Appliance Service

Very happy with service


Tanya




Review of Paradise Appliance Service

Very good repair woman took her time and looked at everything. She was able to tell me my water pressure needed to be increased. The plumber came today and changed out the pipe making water flow much better.


Rajinder




Review of Paradise Appliance Service

Great service


Great service and professionalism




Review of Paradise Appliance Service

Great service, on time and very professional.


Great Customer Service skills.




Review of Paradise Appliance Service


Dishwasher warranty work




Review of Paradise Appliance Service


Ray was the Best!!!




Review of Paradise Appliance Service

Ray was key to making this repair happen seamlessly. Nicest guy ever and knew exactly what was up. Total professional and speedy and communicative. He's gold!


Andrea




Review of Paradise Appliance Service

Rose was great. On time and very knowledgeable. Diagnosed my dishwasher issue quickly and fixed the problem


Great Service




Review of Paradise Appliance Service

Larry was terrific, was able to fix the freezer leak quickly.


kb




Review of Paradise Appliance Service

He was great. I wish I could use your company to fix all of the appliances in our units, not just the whirlpool appliances.


Great service




Review of Paradise Appliance Service

Very satisfied


Service




Review of Paradise Appliance Service

Great service! I’m very satisfied and recommend Paradise to anyone needing appliance repair.


Great service




Review of Paradise Appliance Service


Never happens




Review of Paradise Appliance Service

Precise , on time and solves the problem.. it’s a trifecta it never happens. Super professional, courteous and professional. I would highly recommend them! Service is impeccable


Efficiently perform