Local Reviews
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Oriale P.
WASHER MAYTAG MVWB765FC3 "replaced bad gearcase leaking oil & making noise, ran test working ok. auth#MMJWMMJNL2"
Raymond J.
MICROWAVE WHIRLPOOL WMH31017HS2 "replaired door that was not seated on hinge pin, all test good"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit door wasnt closing io pened unit and found issue with door slides teh cams not aligning sop door is staying iopened. heated gasket and fixed ice maker allow 24 hours to make ice; used 1 4317943 (ICEMAKER) from stock
Oriale P.
DRYER MAYTAG MGDB765FC0 "removed dryer sheets stuck inside blower fan blades causing poor air flow, ran test in diagnostics working ok."
Raymond J.
REFRIGERATOR KITCHENAID KRFC604FSS00 "replaced faughty control valve and cover, all testt good"
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502EPA02 unit brand new this is a replacment unit it needs sealed system compressor ordering parts setting up parts for next week with ample time for repairs; ordrng 1 W10832994 (comp) and 1 W10591457 (cond) and 1 WPW10739408 (board)
Pablo V.
WASHER WHIRLPOOL WFC7500VW2 washer need new mcu ccu door switch latch cwitch and call aig the decline service ansaid they are contacting the customer request completed
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced broken adjusters for top rack causing rack to not open, tested working ok. cust purchased from costco 2yr warranty receipt in quick pics; used 1 W10712395 (ADJUSTER) from stock"
Raymond J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 found compressor coming on by its self; ordrng 1 WPW10677146 (cntrl-elec) and 1 WPW10677146 (cntrl-elec) and 1 W10911102 (harns-wire)
Jaime G.
REFRIGERATOR FD WHIRLPOOL IX7DDEXDSM01 assisted tech PV
Oriale P.
FREEZER WHIRLPOOL KBFO42FSX00 "customer says unit getting too cold in meat section , needs difuser replaced; ordrng 2 WP2268249 (diffuser)s"
Robert S.
DRYER ROPER RGD4516FW0 Motor will not run. found open thermal fuse. Replaced the fuse and tested the dryer.; used 1 WP3392519 (FUSE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "6 led not working, (5) W10908166, (1) W11205083, centricity will send the parts to customer"
Rose K.
WASHER MAYTAG MVWX655DW1 replaced cams; used 1 W10721967 (CAM) from stock
Larry G.
GAS SLIDE-IN KITCHENAID n/a f2-e1--bad interface
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit needs new damper motor assembly ordering parts and board incase. left unit 1/4 opened on damper and discponnected so it wont open and close from board; ordrng 1 WPW10594330 (damper) and 1 WPW10503278 (board)
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 gap on top left corner of rc.. added washer to bottom of door and fit gasket to cabinet.supply is clogged.will defrost for 24hrs.
Victor B.
REFRIGERATOR MAYTAG MFI2269FRZ03 "water valve dripping where hose join valve., also ice maker stop at half way ordered ice maker water valve and reservoir.; ordrng 1 WPW10312696 (water inlet valve) and 1 W11346622 (water reservoir)"
Francisco J.
DRYER WHIRLPOOL MGD8200FC the dryer is working properly now its turning on and tumbling..
Larry G.
REFRIGERATOR WHIRLPOOL ED2KHAXVB ice cube stuck in ice maker fingers. removed and cycle tested ice maker. it dumped ice and filled.
Ramon H.
DOUBLE WALL OVEN KITCHENAID KEMS378GSS1 cx needs micro swiches light for micro wave and probe jack cx does not wish to proceede
Edi C.
WASHER WHIRLPOOL WFW560CHW0 Customer complaint leaking : run diangose test found clogg door seal drain clear it re run test all components tested ok to manufactory specifics.
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "unit needs multiple parts error ocees in diagnostics showing multple errors will return next week with parts; ordrng 1 W11367652 (board washer) and 2 W10756270 (knob sm)s and 1 WP3406105 (door switch) and 1 WP3387134 (thermost) and 1 WP3392519 (fuse) and 1 279311 (ignitor) and 1 W11176112 (lid switch) and 1 W10913953 (actuator) and 1 W11158830 (cap) and 1 W10919003 (pump), used 1 WP3406105 (switch-dor) from stock"
Pablo V.
WASHER MAYTAG MHW5100DW0 helper completed
Jorge A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Authorization # wmjp6mjnpl1, Due to broken rack i will order adjuster; ordrng 1 W10712395 (adjuster)"
Jaime G.
WASHER MAYTAG MHW5100DW0 installed the new control and other parts listedMMJJDMJXL2
Francisco J.
REFRIGERATOR KITCHENAID KSSC48FMS01 helped gc
Victor B.
DRYER MAYTAG MGD5100DW1 wheels were very hard to move replaced no more unusual noises.; used 1 4392067 (REPAIr KIT) from stock
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ cx concerned they have water leak on left sid erefer door verified no leak and adjusted freezer and refer temps no further issues at this time
Ramon H.
REFRIGERATOR IKEA IX6HHEXDSM01 replaced ice maker tested working good....THIS IS NOT SAME PROBLEM AS LAST TIME
Edi C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "call tech line ##ref 7726089599 advise to replaced compressor and inverter board , compressor not working inverter board measuring 120 vac and 3.3 dc autho service benchJMJUP00AL2 ; ordrng 1 8201675 (compressor) and 1 1twomen (1 two men) and 1 WPW10143759 (dryer)"
Jaime G.
WASHER MAYTAG MHWE251YG00 found a error code regarding draining had cleaned the drain pumpgave customer the estimate for the sensor and the below
Robert S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced the refrigerator section evaporator coil that the customer purchased installed a dye drier and low side valve. evacuated and rcharged the system. Replaced the evaporator motor and thermistor assembly.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to not making ice and container is loose, i installed new icemaker and new container for proper fucntion."
Edi C.
DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint leaking : found elbow from fill hose leaking installation ovetied hose going to fill valve , ordering valve for customer unable to order fill hose part of installation kit not available in the system to order it .; ordrng 1 W11175771 (valve)"
Sarkis M.
RANGE WHIRLPOOL WEG745H0FS0 "visibly failed, broken installed panel ckd ok"
Oriale P.
OVEN KITCHENAID KOST107ESS03 "cust was told by installers to turn on broil for 1hr before use, advised cust this is too hot & will cause alert from oven to go off, ran test on unit working ok."
Oriale P.
REFRIGERATOR KITCHENAID KRFC302ESS02 "found door gasket sticking out at bottom corner causing door to not close properly, reinstalled gasket, door close good, advised cust to allow unit 48 hrs for compressor to stop running. all temps check ok."
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Due to not making ice, i installed new icemaker all tesred out ok, water coming in all good.; used 1 W10873791 (ICEMAKER) from stock"
Edi C.
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 found noisy blower wheel ordering part for customer; ordrng 1 WP697770 (seal) and 1 WP697772 (wheel) and 1 279811 (motor!dryer)
Sarkis M.
DRYER MAYTAG MGDB850YG2 over heating unit has full of lint need to be clean
Jaime G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 found a sheet of ice at the bottom of the freezer due to a plugged up drain. had it cleared after ice sheet was removed
Sarkis M.
REFRIGERATOR WHIRLPOOL KBFN506ESS01 installed freezer door skin ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "removed ice blocking returns causing ff section not getting cold enogh, working ok."
Ramon H.
REFRIGERATOR KITCHENAID KRFF707ESS00 replaced fan and main control tested workng good s code parts
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 "found freezer working ok. but, not the fresh food compartment. ordered 2 parts.PLEASE MAKE THIS CALL THE LAST OF THE DAY I NEED TO FOCUS ON IT A 100%; ordrng 1 W11033168 (HARNESS) and 1 W11094466 (VALVE)"
Pablo V.
DRYER WHIRLPOOL MGDB765FW0 replace grill housing run test ok request completed
Rose K.
DRYER WHIRLPOOL WGD5620HW0 replaced the touch pad and new board new board would not power the new display put old board in will power new display but display not work correctly and put old parts back in and all worked but would still get inlet thermistor error code called tech line going to send to engineering sr7725923705
Ramon H.
DRYER WHIRLPOOL MGDB765FW0 cx had clogg in dryer wheel removed tested working good
Jonathan H.
DISHWASHER KITCHENAID KUDD01DPPA1 unit has blown control and burnt harness assembly the board is discontinued and cant be repaired without that board customer is very upset at the fact there was a fire adn shes very worried about the replacment unit if they have furthr options for a replacment. called trade partner to give the part number and document 8194064- board 8194085- harness teir 4 sr - 7726078354 breon informed me they will contact customer within 2 3 days
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "KMICO00APL1 , freezer light burn out, ice maker fan not running fast enought and f.f. evap. thermistor open ordered ledlight, fan assembly main board and ice maker fan motor.; ordrng 1 W11033168 (harns-wire) and 1 W10846539 (evaporator fan blade) and 1 W10843055 (cntrl-elec) and 1 W11205083 (module)"
Jonathan H.
DISHWASHER AMANA ADB1400AGW1 heater was turned off on the triac on board from diag. turned it on and tested in diag no furtehr issues all tested ok
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Leak in the sealed system. replaced both evaporator cols the drier with a dye drier installed a low side valve and evacuated and recharged the system.
Rose K.
RANGE WHIRLPOOL WEG515S0FS0 replaced control
Sarkis M.
OVEN WHIRLPOOL JGD8430ADB i was helper
Pablo V.
WASHER MAYTAG MVWC415EW2 found bad control cap ant gear case customer is going to contact maytag abouth the washer
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 cleared drain and checked fill tube for ice. cycle fill ice maker...advised on saddle valve for water supply.
Edi C.
DISHWASHER KITCHENAID KDPE334GPS0 Customer complaint not drainning : run diagnose test no error codes found check filter clean custome state end of cycle leaves water ordering water pump for customer; ordrng 1 WPW10531320 (pump-drain)
Jonathan H.
DRYER WHIRLPOOL WGTLV27HW1 autho - wmjxh00nl2 replaced the motor and brackets and tested unit no furtehr issues use autho for repairs
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the thermistor assembly and evaporator fan motor.
Jorge A.
REFRIGERATOR KITCHENAID KBFS25ECBL00 "Authorization 3# kmk0kmjnl2, duento not cooling, i need to order parts for cooling issue sealed system.; ordrng 1 W10507884 (compressor) and 1 WPW10233569 (tube) and 1 WPW10317014 (evaporator) and 1 W10913906 (coupler)"
Victor B.
REFRIGERATOR KITCHENAID KBFN506ESS01 "freezer led connector damage by someone else, called tech support, sr#7726009994, per tech support, customer will be contact in 48 hrs. with the solution, from best buy Expires 11/05/2019"
Robert S.
DRYER MAYTAG MGD7100DC0 Door hinge is broken ordering inner door; ordrng 1 W11229601 (inner door)
Ramon H.
DRYER WHIRLPOOL WET4024EW cx needs heat element; ordrng 1 WP3398128 (t stat) and 1 WP279843 (element) and 1 WP3404154 (high limit)
Ramon H.
WASHER WHIRLPOOL NTW4516FW3 bolt was loose on motor tighten and recalibrated tested working good
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to door falls , i made adjustment in then spring from door for proper function all tested out ok."
Larry G.
OVEN KITCHENAID KOSC504ESS00 burning cookies..checked temp and recalibrated to -15. customer will adjust cook time and try again
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 door hanving issues again will be ordering new door and rails and gasket assm; ordrng 1 13109217SQ (door) and 1 W10443316 (gasket) and 1 WPW10330991 (left) and 1 WPW10330993 (right) and 1 12002497 (gear) and 2 WPW10120018 (slide)s
Robert S.
WASHER MAYTAG MVWC565FW1 Water is not draining pump just humming.; ordrng 1 W10876600 (drain pump)
Victor B.
REFRIGERATOR KITCHENAID KFIS25XVMS1 "per serivece flush ice maker was on and no water-i turned off, fridge was very cold and freeze some food that was in the drawerr only; ordrng 1 WP67006341 (gasket) and 1 WPW10127427 (control)"
Chris Z.
DRYER WHIRLPOOL WED7590FW1 unit isnt reponding to toutch and not turning on at all; ordrng 1 W10909685 (fuse-thrml) and 1 280148 (cutoff-tml) and 1 W10875486 (cntrl-elec)
Rose K.
RANGE AMANA AGR5330BAS3 ordered new valve manefold and new bunners; ordrng 1 W10820758 (pipe-mnfld) and 1 WPW10548355 (harns-wire) and 3 WPW10636224 (burnr-top)s
Ramon H.
KITCHEN WHIRLPOOL n/a need ui interface; ordrng 1 W11368911 (ui)
Victor B.
WASHER WHIRLPOOL WTW4855HW1 agitator is completely loose repalced test good.
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHW0 motor siezed up i ran unit in diag and cleared error ocde to get 120 to teh motor and i removed imepallr reinstalled to unsize motor no further issues all else tested ok
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 replaced light socket
Jorge A.
DRYER MAYTAG MGDX655DW2 "Due to not dryen well , I check in back of the unit the vent hose is fine, reset the main computer board and calibrated the dryer all tested out ok. adviced customer to clean the ventilation line going trough the wall to outside."
Rose K.
WASHER WHIRLPOOL WGT4027HW0 ordereding new dryer drum need 2nd person bought at cosco; ordrng 1 W10518375 (drum) and 1 2man (2man)
Chris Z.
REFRIGERATOR KITCHENAID KFCS22EVMS8 unit needs new gaskets and new icemaker but the total cost for repairs isnt cost effective to cx so i will just collect service call
Victor B.
REFRIGERATOR KITCHENAID KBRS22KWMS5 "wehn i came back it was 0 and 40 deg., set was 4 & 4 i info to male is working fine if he wants colder to raize the temp. control."
Oriale P.
WASHER WHIRLPOOL CAE2745FQ0 "made ajustment to front leveling legs, advised cust to make sure load is not off balanced, ran test in diagnostics working ok."
Sarkis M.
DISHWASHER KITCHENAID KDFE104HPS0 bad motor pump installed motor pump ckd working ok
Pablo V.
DISHWASHER KITCHENAID KUDE60FVWH0 replace control bimetal and latch run test ok request completed
Larry G.
REFRIGERATOR KITCHENAID KRFF707ESS01 rc drain is clogged or iced up. customer will defrost with doors open. will come back to clear drain and make sure it drain correctly; schdld next appmnt for 10/11 FRI !
Rose K.
WASHER MAYTAG MVWB765FW3 water leaking from the drain cust needs maintance to come clean the drain
Jonathan H.
OVEN WHIRLPOOL WOS51EC0AS04 unit needed new fuse tested unit no furtehr issues it heats up so all else tested ok fans running; used 1 W10545255 (
Francisco J.
DISHWASHER WHIRLPOOL WDP370PAHW0 the dishwasher is working properly there is no problems to the dishwasher i tested it out i filled it up with water it washed no leaks it drained with no problems found explained to the customer about rinse aid they had no idea about it...
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 frosted up evap. ice in fan motor.; ordrng 1 WPW10383615 (thermistor) and 1 W11035836 (cntrl-elec)
Francisco J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced the fan blade kit i had to put silicone in the the top freezer liner and the bottom fresh food section cavity its working properly now .; used 1 W10916494 (BLADE-FAN) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 chute allow air there was ice under ice container.; ordrng 1 W11324790 (door chute)
Rose K.
DRYER WHIRLPOOL LGC8858EQ0 replaced thermo fuse; used 1 WP3392519 (FUSE) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced the left side crisper track. Will mail out cracked pan.; ordrng 1 W10860122ds (pan-crispr)
Chris Z.
REFRIGERATOR MAYTAG MRT311FFFZ00 unit needs new temp sensor; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183 (thermistor)
Ramon H.
WASHER WHIRLPOOL WTW7000DW0 replaced valve tested working good
Ramon H.
WASHER AMANA NTW4605EW0 cx needs main control and acuator; ordrng 1 W11116498 (main control) and 1 W10913953 (acuator)
Raymond J.
OVEN KITCHENAID KODE507EBS02 "replacd faughty control and display, all test good"
Jonathan H.
MICROWAVE WHIRLPOOL RMC305PDB1 burnt out fuse and broil element will return next week wityh broil element and will pull unit out and reset fuse.; ordrng 1 WP9760767 (element) and 1 ovendolly (dolly)
Raymond J.
RANGE JENN-AIR JGRP548WP02 "chk and test range all tst good, faint gas smell mormal"
Francisco J.
REFRIGERATOR WHIRLPOOL ED2GHGXMQ00 defrosted the water line the dispenor is working properly nowshowed cx how to replace the water filter as well
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Refrigerator operating normally at this time customer said it has stopped working for two days on two different ocasions. Unable to verify complaint.
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QVS10 "Due to dirty in compressor compartment, i cleaned compressor room/ resealed the gasket."
Pablo V.
WASHER AMANA NTW4516FW3 washer wont stop drain cancell cycle run test clear error code run test calibrate washer ok request completed
Francisco J.
REFRIGERATOR IKEA IX6HHEXDSM01 replaced the damper to the refrigerator the fridge is cooling properly now...also mentioned the damper and how any liquids infront of the damper will freeze...
Larry G.
WASHER MAYTAG MVWB835DW0 replaced user interface and recalibrated- tested for correct starting. unit working ok.
Edi C.
DRYER WHIRLPOOL WGD6620HC0 Customer complaint not heat: run diagnose test no error codes inform customer of cycle selection like time dry for small load to avoid auto sensing to cut time short
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 replaced the evap fan to the fridge opened the evap panel and the old fan was working real slow and was stopping fridge is working properly now....; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
REFRIGERATOR KITCHENAID KSSC36QTS03 just needed to replace the main cntrl.. the unit is running perfectly and user interface is still working
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 , led BOARD, -BOARD,,5 , VEGETABLES BOARD, due to not dipensing water and no lights, i installed new board for proper function, parts under S-CODE."
Larry G.
WASHER WHIRLPOOL WTW4810BQ0 replaced defective pump and recalibrated. tested for correct operation.
Robert S.
REFRIGERATOR MAYTAG MFI2269DRM01 Ice bin full of ice reinstalled the chute seal that came off.
Ramon H.
WASHER MAYTAG MVWX655DW1 cx needs tub and gear case s code parts per jermey; ordrng 1 MVWX655DW1 (tub) and 1 W10752719 (basket) and 1 W11035751 (geascase)
Ramon H.
DRYER WHIRLPOOL WGD75HEFW0 replaced dryer kit tested working good; used 1 4392067 (REPAI KIT) from stock
Victor B.
DRYER MAYTAG MGDB765FC0 dents on panel and kick toe.-ordered; ordrng 1 W10459664 (toepnl) and 1 WPW10459661 (panel)
Ramon H.
WASHER MAYTAG MVWB865GW0 replaced overlay and main control recalibrated tested working good
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Water dispenser slow ordering parts. Cleare the ice maker bin so cubed ice would pass.; ordrng 1 W11346622 (reservoir) and 1 WPW10349187 (valve) and 1 WP2300868 (fitting)
Rose K.
DRYER MAYTAG MEDC465HW0 dryer not venting very good causing long dry times
Edi C.
REFRIGERATOR AMANA ASI2575GRW01 found broken trim door replaced sd to customer grille all components tested ok to manufactory specifics.; ordrng 1 SDW11162037 (grille)
Rose K.
WASHER MAYTAG MVWC565FW1 drain hose was to far into the stand pipe causing washer notn to drain tub completely
Sarkis M.
REFRIGERATOR KITCHENAID KSSC42FMS01 found leaking frion on evap installed evaporator ckd working ok; used 1 W10913906 (COUPLER) from stock
Edi C.
WASHER MAYTAG MVWX655DW1 pre id talk to customer; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (lock)
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 replaced ui board and main control board
Pablo V.
REFRIGERATOR JENN-AIR JFC2290REM00 found bad compresor and evap a leak auth # jmitn00nl2; ordrng 1 WPW10317014 (evap) and 1 W10507884 (compresor) and 1 sealtech
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 installed a new compressor and evaportor
Sarkis M.
DISHWASHER JENN-AIR JDB8200AWS3 installed main board ckd working ok
Edi C.
WASHER WHIRLPOOL WFW3090GW heper done
Pablo V.
WASHER WHIRLPOOL WFW3090GW replace water valve and harness left unit in the living room javier is going to conect unit request completed; used 1 w11044834 (valve) from stock
Ramon H.
DRYER WHIRLPOOL MGDB400VQ0 replaced fuse tested working good; ordrng 1 dsW10120998 (screen)
Francis C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Complaing stop on middle of the cycle , i run a diagnostic test and not code showing up , found low water temperature , explaint customer need higher temperature set up at least 125 f , i call whirpool and they gave me SR#7726079162 , i spoke with tustin , unit working ok , not charging to a customer this a call back"
Oriale P.
WASHER WHIRLPOOL WTW5000DW1 found frozen wash plate stuck to shaft unable to remove have to break out to repair cust declined est
Rose K.
REFRIGERATOR WHIRLPOOL WRT311FZD de-iced evap and adjusted ff door seal
Jorge A.
REFRIGERATOR JENN-AIR JFC2290RTB02 "Due to unleveled , i leveled and installed 2 washer for proper level all tested out fine after that.; used 3 wp489467 (washer) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL KSC24C8EYY04 foun leak on the compresor and the evap auth #kmj54mjnl2; ordrng 1 WPW10239732 (evap) and 1 WPW10643261 (evap) and 1 W10779331 (compresor) and 1 sealtech (sealtech)
Francisco J.
REFRIGERATOR KITCHENAID KRMF606ESS01 the refrigerator is working properly no problems found diagnositcs checked out okay temps 10 degrees farenheit freezer and 38 degrees fresh food section customer has receipt they bought it 11/3/2018
Edi C.
REFRIGERATOR KITCHENAID KBFC42FTS02 light off ordering for customer; ordrng 1 WPA3073101 (bulb-light)
Jaime G.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 installed parts listed
Chris Z.
OVEN WHIRLPOOL JJW3830DP00 there was foam inn the fan housing preventing fan from spinning
Jonathan H.
OVEN WHIRLPOOL WOD77EC7HS01 "sr- 7726078183 sr- 7725400854 jon customer is extremly upset because this wifi setup was never told to them and according to 2 reps on techline this unit will not keep time unless wifi is connected. this customer was never told they need wifi in order for the unit to keep proper time. their in their 70s and dont have smart phone tto connect to unit, according to techline they will never get proper date and time until they purchase a smart phone and get a software update. we changed this control board 2x and the main appliance manager controls as well, customer is very upset and wants reund. they cant operate this unit thru wifi because their older, since they were never informed about the severety of wifi and the app they would like furtehr options electrcian was called and they"
Pablo V.
WASHER WHIRLPOOL WTW7500GC2 instruc customer how washer works fromwashing and filling overload and off balance testok request completed
Edi C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Customer complaint borken filter housing : found broken housing replaced it turn on water no leaks customer had previous leak on floor .
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cx has normal compressornoise cx not happy with product
Sarkis M.
DISHWASHER WHIRLPOOL WDT750SAHW installed dispanser ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "replaced bad ice maker leaking water, tested working ok. broke plastic top sealing cover when removing for repair, gave cust discount on part per mgr JG; used 1 WPW10764668 (ICEMAKER) from stock"
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 found bad sump pump; ordrng 1 W11085683 (sump pump)
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found corroded wire in pantry door cntrls so i need to replace whole asse,mbly with; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)"
Edi C.
DISHWASHER KITCHENAID KDTE704DSS1 "Customer complaint not power : found touch panle not respoding , replaced panel run diagnose test found clog glass at hose clear it re run test all components tested ok to manufactory specifics."
Larry G.
WASHER WHIRLPOOL WFW6620HC0 "f0-e5,,,f2-e2,,,replaced user interface control panel and washer is starting ok now"
Pablo V.
OVEN JENN-AIR JJW3830WS00 unit need a new panel talk to angel and told him that the part is out of stock; ordrng 1 W10672686 (console)
Chris Z.
WASHER MAYTAG MHW5500FC0 most buttons arent responding on Ui so i will need to replace; ordrng 1 W10783707 (console)
Larry G.
WASHER WHIRLPOOL WTW4950HW1 replaced main control and recalibrated. tested for correct operation. unit is working ok
Raymond J.
RANGE KITCHENAID KSGG700ESS1 found faughty light assym; ordrng 2 W11281687 (sockt-lite)s
Oriale P.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "found damaged door gasket seals for top & bottom doors causing air leak inside fridge, needs parts replaced; ordrng 1 W10860480 (gasket-fip) and 1 W10741118 (gasket-fip)"
Francis C.
REFRIGERATOR IKEA IX7DDEXDSM01 "Complaint not making ice , found bad main control and ice , also replaced adaptor fan kit"
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 gap in fc at top and bottom left side. fit gasket to cabinet raised door higher. also gap in rc at bottom left. checked for correct fit of both gaskets.
Sarkis M.
REFRIGERATOR KITCHENAID KBFS20EVMS installed door gasket ckd ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "found door not closing all the way causing ice dispenser & water to not work, added shim to door, tested working ok."
Oriale P.
WASHER MAYTAG MHWC7500YW "removed coin & piece of paper from drain pump, ran test working ok."
Jonathan H.
REFRIGERATOR SBS KITCHENAID KSCS25FSMS01 eplaced part and tested unit began harvest and ice dropped allow 24 hours for bin to fill up all else tested fine.
Raymond J.
DISHWASHER WHIRLPOOL WDF750SAYW3 replaced faughty sump and mtr assym. all test good
Robert S.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "Checked the dishwasher found unit stuck in the wash cycle and will not cancel and drain, turned breaker off and reset the dishwasher. pressed cancel drain and unit responded but customer has draining issues at the sink and will neeed a plumber to correct."
Chris Z.
WASHER MAYTAG MVWB765FW1 unit only had over load and off balence so i advised cx not to mix fabrics and use max extract for better drying
Ramon H.
OVEN- DOUBLE IKEA IBD550PWS00 cx needs bake element cx does not wish to proceede at this time
Jonathan H.
REFRIGERATOR KITCHENAID KBFN506ESS00 unit needs board no voltage and inverter blinks 2x spoke with techline rick infoirmed me order mian board spoke with lloyd and will get parst delivered out for friday as per jeremy we can have parst curried if needed.; ordrng 1 WPW10624574 (board) and 1 WPW10739408 (board)
Victor B.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 freezer door not closing all the way itself-repalced test good.
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Return ducts ice up Cleared the return ducts to permit air flow to the refrigerator section.
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 replaced rc door and sealed cabinet with silicone. gasket on both door sealing good.; used 1 WP482338 (ADHESIVE) from stock
Robert S.
WASHER WHIRLPOOL CAE2745FQ0 Checked the washeer lid will not latch. the parts are covered by 2 year warranty; ordrng 1 W10482836 (latch) and 1 W11188527 (control)
Edi C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint not working : found bad wash motor ordering part for customer; ordrng 1 W11085683 (pump&motor)
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Checked the refrigerator found no signs of water leaking aand the freezer is not frosted up as the customer has described previously..sr#7726077546 called the techline the complaint would have to be visible to diagnose.
Francis C.
REFRIGERATOR KITCHENAID KUIO18NNZS2 "Complaint not making ice , found bad condenser fan motor , not running full speed , ordering part , i call whirpool and they gave me SR#7726056487 adrian .; ordrng 1 W10200032 (fan motor) and 1 W10200034 (blade-fan)"
Oriale P.
WASHER WHIRLPOOL WFW92HEFC0 replaced bad drain pump not draining water ran test working ok.; used 1 WPW10605427 (PUMP-WATER) from stock
Raymond J.
DISHWASHER KITCHENAID KDTE204GPS0 "tech found dishwasher turning off and power dropping out at start on wash cycle, tech found ground wire not connected and main not installed properly and not put in ele box but laying on floor and is safety hazzard. file 7726082546"
Victor B.
REFRIGERATOR KITCHENAID KRFF707ESS00 1 of the connectors at main board was disconnected i connected back in place now start cooling.
Francis C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Complaint leking water and freezing food , replaced parts , now its ok , need to wait 24hrs for a good cooling performing"
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "no errror code, i put it on test mode everything working normal, girl insist the clodes comes with water but it spins in the highs,also she ask me if it could be return i told her is up to store not to me."
Ramon H.
DRYER WHIRLPOOL WGD8500DC4 replaced main control and fascia recalibrated tested working good
Raymond J.
DISHWASHER MAYTAG MDB4949SHZ0 "tech found bracket not connected causing dishwasher to lean forward,tech informed cx to get install, all tst good"
Edi C.
WASHER WHIRLPOOL WTW7000DW4 Customer complaint not starting : found bad door lock replaced it run diagnose test all components tested ok to manufactory specifics.
Francis C.
REFRIGERATOR KITCHENAID KRFC704FBS01 completed the training
Rose K.
RANGE WHIRLPOOL KSGG700ESS replaced bunner valve
Francis C.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Complaint refrin and main controo gerator making noise , found faulty defrost cycle , replaced thermistor , fan and main control"
Victor B.
DISHWASHER MAYTAG MDB7749SBW3 console ribbon burn-replaced test good.
Chris Z.
WASHER WHIRLPOOL CAE2745FQ1 cx concerned about rust where the agitator bolt goes into but i added wd40 and installed the bold and that should eat away at the rust new bold has washer to prevent more water going in
Sarkis M.
RANGE AMANA AMV2307PFS over the range microwave the door the door has a hole in installed m/o door ckd ok
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 not dispensing ice and water.need evap fan and filter housing unit only 30 days refus to repair customer going to exch
Victor B.
REFRIGERATOR MAYTAG MFI2269FRZ03 "i cheched fo leaks no leaks at all both male and female insist fridge leaks.sr#7725998224, inform to tech support."
Edi C.
WASHER MAYTAG MVWB835DW4 Customer complaint not power: found bad main control board replaced it run diagnose test all components tested ok to manufactory specifics.
Victor B.
REFRIGERATOR KITCHEN AID n/a lights not turning on reset light now lights works and ice maker drop ice and got water at the time i was there no charge cause we were here about a mont ago.
Jonathan H.
WASHER WHIRLPOOL WTW4950HW1 UNIT 516 LID DENTED I REMOVED DOOR AND LIND FROM CABINET REPLACED LID FROM HINGES TESTEDU NIT NO FURTEHR ISSUES; saved tckt
Jaime G.
DRYER WHIRLPOOL MLG22PRAWW0 found unit being used with out removing the shipping bolts had them removed now unit workes ok
Rose K.
FREEZER WHIRLPOOL WRB322DMBM01 adjusted freezer door and cleaned frost
Rose K.
WASHER MAYTAG MVWB765FW3 replaced water inlet valve; used 1 W11165546 (WATER VALVE) from stock
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "door for freezer pushed out checked ice maker, the door flap for ice maker staying stuck open, will cause condensation, rlepved the dispncer front and fixed door flap for ice maker chute allowing the flapper to seal properly and keep cold air in and hot air out no further issues"
Sarkis M.
OVEN KITCHENAID KODE500ESS02 odors or smells instruct customer takes time to go away whrlpool sr#7726064835
Sarkis M.
FREEZER WHIRLPOOL KSSC42KS00 "Temperature Concerns What issue are you experiencing? Not Cooling Properly Which Compartment . . .10/1/19 23:03: SM there 10/1 TUE, 15:22 to 15:31, clean condenser coil ckd ok and des door was off reconekt ckd working ok"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 found a bad diffuser. per customer to be serviced saturday at all possible; ordrng 1 w11317276 (diffuser)
Francisco J.
WASHER WHIRLPOOL WGT4027HW0 the water valve isnt stopping its becoming energize d wmhqvmhwl2 autho #; ordrng 1 W11222849 (water valve) and 1 2ndman (2ndman)
Jorge A.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Due to door damaged, need to order new door; ordrng 1 W11301144 (dor-fip) and 1 W11223753 (nameplate)"
Jaime G.
WASHER MAYTAG MHW3505FW1 assisted tech FJ
Jaime G.
DRYER-GAS MAYTAG MGDX655DW2 installed the flame sensor and t-stats
Robert S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the evaporator and installed a dye drier alon with a low side valve. Evacuated and recharged the sealed system.