We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near Irvine, CA 92620
Carlos
Job Details: 11/08/2021
"q1-no,q2-no, no sign due to covid-19-- no water. ordering water valves; ordrng 1 W11512399 (valve) and 1 WPW10341320 (valve-inlt)"
We serviced a
IKEA DISHWASHER
Model IUD8555DX2
Near Los Angeles, CA 90011
Benito
Job Details: 11/08/2021
installed (4) defective roller arms and tested function with cx. q1 noq 2 no
We serviced a
KITCHENAID RANGE-GAS
Model KFGD500ESS04
Near Los Angeles, CA 90018
Benito
Job Details: 11/08/2021
ticket completed/duplicate call/complated ticket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM03
Near Orange, CA 92868
Victor B.
Job Details: 11/08/2021
"unit still empty, exchanger broken at filter dryer, dennis coming also; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 W11126760 (compressor) and 1 W10896689 (coupler) and 1 W10897193 (coupler) and 1 W10897194 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Orange, CA 92868
Victor B.
Job Details: 11/08/2021
"unit still under constraction, and is cooling fine, q1 no, q2 no, i didn't get signature cause customer not present at the time i check it"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Long Beach, CA 90815
Oriale P.
Job Details: 11/08/2021
"replaced bad ignitor for top oven, tested working ok. same issue as prev issue 1yr warranty no charge to cust. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Torrance, CA 90501
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19replaced damaged top. cx happy. no other issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Los Angeles, CA 90045
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the DW is making a humming noise. I ran a diagnostics test checked for error codesand leaks found none. I ran the DW for approximately 15min. and I could replicate the noise/sound. As of now all functions of the DW are in working order"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Carson, CA 90746
Robert S.
Job Details: 11/08/2021
q1 no q2 no signiture due to covid 19 found unit ignti not week replace part unit is good
We serviced a
KITCHENAID COOKTOP
Model KGCC506RBL07
Near Irvine, CA 92604
Shawn
Job Details: 11/08/2021
"Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint still getting smoke from under left side knobs. Removed oven from under cooktop picture of mod and serial # saved. Removed stove top. No damage/burning to wires, harness, spark mod, or leaks in gas lines (tested with bubbles). New top was installed smoke coming from glass underneath caused by the heat of the burners burning off du"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Long Beach, CA 90806
Christian
Job Details: 11/08/2021
Unit making noise during operation. Found noise was due to improperly installed motor mount. Reinstalled motor mount properly and unit is now owkring normally. no sign due to covid19 q1n q2n
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Long Beach, CA 90806
Christian
Job Details: 11/08/2021
Consumer having issues with cleaning performance of washer. Previously was using a 30 year old washer. Had to make sure cx understood differences between this washer and previous washer. unit working good. no sign du to covid19 q1n q2n
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Cypress, CA 90630
Ramon H
Job Details: 11/08/2021
Q1q2 no no sign due to covid 19 found debri in pump removed and reconnected securely tested working good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Los Angeles, CA 90019
Pablo V.
Job Details: 11/08/2021
FOUND OVEN NOT WORKING PULL DOOR AND PANEL OUT REPLACE BAD IGNITOR TEST OVEN OK REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19; used 1 12400035 (IGNITER KIT) from stock
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Los Angeles, CA 90731
Christian
Job Details: 11/08/2021
unit getting f2e1 errors and f3e2 error. need parts.; ordrng 1 W11413567 (panel) and 1 W11526014 (control) and 2 WP3387223 (electrode)s
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Inglewood, CA 90303
Robert S.
Job Details: 11/08/2021
Q1 no 2 no singiture due to ccovid-19 found unit is working but customer have to laver floor
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19cx concern not cycling properly.diagnosed and found that the motor has failed and needs to be replaced.; ordrng 1 W11460946 (pump&motor) and 1 W11462460 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Signal Hill, CA 90755
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern not draining properly.diagnosed and found bad drain pump, need to replace.; ordrng 1 W10876537 (drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Irvine, CA 92620
Sarkis M.
Job Details: 11/08/2021
q1q2 no no sing c19 water leakin water from motor pump------x--------; ordrng 1 WPW10328226 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Long Beach, CA 90815
Oriale P.
Job Details: 11/08/2021
"found ice maker arm off ice maker causing it to keep making ice, reinstalled arm, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Los Angeles, CA 90035
Gilbert
Job Details: 11/08/2021
cust complain not making ice and not cooling found condencer coils soo durty i cleaned and inst wait 24 hour to cooling normal.
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Long Beach, CA 90815
Oriale P.
Job Details: 11/08/2021
"found light for lower over on unable to turn off & cooling fan runs only when using lower oven & will not stop. needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11449114 (console) and 1 W11448961 (appliance mgr) and 1 ovendolly (oven dolley)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Long Beach, CA 90808
Ramon H
Job Details: 11/08/2021
Q1q2 no no sign due to covid 19 cx needs washplate and hub cx has lots of oil on gearcase making noise cx does not wish to proceede
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWB765FW0
Near Los Angeles, CA 90731
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19replaced all requested parts everything looks good no other issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Buena Park, CA 90620
Javier
Job Details: 11/08/2021
"unit is working fine to ice build up inside freezer, everything was steamed out, no other issues found within unit"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE00
Near Los Alamitos, CA 90720
Javier
Job Details: 11/08/2021
found freezer evap covered in ice will need to return to call with thermistor also evap heater to install and fix issue with cooling issues.; ordrng 1 W10316760 (thermistor) and 1 W10524056 (heater)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Los Angeles, CA 90043
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19I removed the old hose and installed the new hose back on correctly. I recalibrated washer I checked for leaks as of now all functions are in working order"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Compton, CA 90221
Robert S.
Job Details: 11/08/2021
q1 no q2 no signiture due to covid19 tech found unit gear case uot good need to replace paets for unit to work good; ordrng 1 WPW10006384 (drive belt) and 1 W10752187 (screw) and 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (gearcose)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fullerton, CA 92832
Oriale P.
Job Details: 11/08/2021
"found actuator shifter arm off pulley cam loop, reinstalled actuator with z-tie, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8040DW4
Near Norwalk, CA 90650
Oriale P.
Job Details: 11/08/2021
"replaced broke lid causing unit to not start, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Inglewood, CA 90303
Benito
Job Details: 11/08/2021
cx states small leak from left side front of washer/set to tst and tested every water related components along with drain cycle/no visible water marks. q1 no q 2no
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Los Angeles, CA 90710
Christian
Job Details: 11/08/2021
consumer heard loud grinding noise once but hasnt heard it again since. ran unit through quick test cycle and a few manual tests and everyhting is functioning. everything on gearcase appeared to be working fine too. calibrated and reset unit. no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Long Beach, CA 90808
Javier
Job Details: 11/08/2021
"adjusted legs on unit, causing noise to stop, compressor was making noise because unit was uneven"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Los Angeles, CA 90059
Guillermo
Job Details: 11/08/2021
"Q1no Q2no No signature due to covid 19.Washer leaking water. Found loose water lines causing the water to leak/ drop behind unit. Reconnected water lines and tested washer, washer agitates drains and spins fine."
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW
Near Los Angeles, CA 90045
Benito
Job Details: 11/08/2021
"cooktop malfunction caused by spk module connection, removed reinstalled and tested function with cx. q1 noq 2 no"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Los Angeles, CA 90002
Robert S.
Job Details: 11/08/2021
q1 no q2 no No signiature due to covid-19. checked the washer and found error code f0e5. the washer is on a wooden base that is weak.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MHWE201YW00
Near Los Angeles, CA 90015
Guillermo
Job Details: 11/08/2021
helped SO unstack drye
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Torrance, CA 90503
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19replaced timer and thermistor. no other issues found. unit is now heating.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC0
Near Los Angeles, CA 90043
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the dryer was taking to long to dry the clothes. I checked the lint screen and I found that the lint screen was caked up/ had heavy lint build up. I showed Cx they heavy lint build up. I pulled out unit removed the duct vent and found more heavy lint/debri I showed Cx cleared/cleaned out as best as I could. I advised Cx to have someone clean out the duct vent in the wall to fix issue. As of now all functions of the dryer are heating up and in working order"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Los Angeles, CA 90043
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the console of the washer was working intermittent. I found a f6 e3 error. I cleared error code and began to remove the conosole and I found a loose connection from the console to the cntrl board. I unplugged connector and plugged back in firmly. I checked for damages found none. Cx was alSO complaining about a noise when washer was in a spin cycle. I found loose change in between the washe plate. I pulled unit out to inspect the stater motor and I found that the bolt to the stater had come completely off. I found bolt and isntalled back on properly. No Damages! I recalibrated washer as of now all functions are in working order."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM7
Near Buena Park, CA 90620
Javier
Job Details: 11/08/2021
customer is upset she doesnt want any service at all she said shes going to call back to get refund because same issue still persist
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Buena Park, CA 90621
Oriale P.
Job Details: 11/08/2021
"found pin hole in drain hose causing water leak, replaced drain hose, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL OVEN
Model KEBS207SS04
Near Irvine, CA 92620
Roger
Job Details: 11/08/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 WP8304493 (Gasket) and 1 WP8304452 (Thermal fuse)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Los Angeles, CA 90025
Gilbert
Job Details: 11/08/2021
cust complain leaking water found frig side door was not closing properly cousing moister on frig section. they have too mouch staff wicth do not allow door close . inst cust to make sure the door close ok to avoid moister
We serviced a
WHIRLPOOL DRYER
Model MDG9606AWW
Near Los Angeles, CA 90047
Guillermo
Job Details: 11/08/2021
Q1no Q2no No signature due to covid 19.Dryer not heating/burning smell. Found vent system clogged and vent crushed behind unit. Showed and explained to customer on how to clean vent. Unit heats and spins fine when testing adjusted vent behind for now until customer cleans vent due to no/weak air flow.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Torrance, CA 90503
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern washer leaking.diagnosed and found that when the washer was delivered they did not secure the water line properly, properly secured the waterlines and made sure they are not leaking. no other issues found."
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Torrance, CA 90503
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern not drying.diagnosed and found that the thermistor has failed and needs to be replaced.replaced thermistor, no other issues found.; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Los Angeles, CA 90046
Gilbert
Job Details: 11/08/2021
unit is leaking from frig evap; ordrng 1 W11167902 (cover evap) and 1 W10673133 (drain pan) and 1 W11024083 (filter housing)
We serviced a
KITCHENAID OVEN
Model KEBS247DBL9
Near View Park-Windsor Hills, CA 90043
Benito
Job Details: 11/08/2021
malfunction caused by control elec/cx can use the unit for 30 min but after an hour she gets pf err code.tested function for both ovens/will need control elec for repair/part is discontinued. q1 no q 2 no
We serviced a
MAYTAG DRYER
Model MGDB955FC0
Near Bell Gardens, CA 90201
Larry
Job Details: 11/08/2021
"q1q2no--no sign covid-19----replaced main control with thermistor,fuse--tested for correct heat ooperation. no codes coming on screen anymore"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Los Angeles, CA 90044
Benito
Job Details: 11/08/2021
"cx states unit wont respond/upon diagnostic/reset board/tst manual tested all mechanical/electronic/unit makes noise when set to agitate,switched to spn and board started making noises /wont turn on anymore/unable to complet anymore tst/will need parts to complete repair. q1 no q 2no ordering 2 boards just incase one shorts out; ordrng 1 W10913953 (shift) and 1 w11458145 (board) and 1 W11545744 (harness)"
We serviced a
MAYTAG DRYER
Model MGDB880BW0
Near Los Angeles, CA 90731
Christian
Job Details: 11/08/2021
consumer smelled smoke coming from unit and now its not heating. took unit apart and found that smell of smoke came from lint build up in dryer having caught on fire. lint build up was due to restricted exhuast and also from a deformed grill letting lint bypass lint screen. Sensors were damaged in fire and also need to be replaced. Ordering parts. Unable to call techline due to maintenence on techline support line.; ordrng 1 WP8577274 (thermistor) and 1 W11129408 (housng-out) and 1 WP8573713 (thermal cut off fuse) and 1 WP3391912 (thermostat) and 1 W11117302 (grill-out) and 1 WP3390719 (fuse-thrml) and 1 WPW10419068 (thermistor) and 1 279834 (coil)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Los Angeles, CA 90045
Benito
Job Details: 11/08/2021
malfunction caused by air circulation/instructed cx to move food fowarf/away from circulation to prevent items freezing/reset bord/set to correct temp and tested function with cx. q 1no q2 no
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Long Beach, CA 90806
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19replaced panel tested unit for proper function. everything looks good cx will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near Irvine, CA 92620
Carlos
Job Details: 11/08/2021
"q1-no,q2-no, no sign due to covid-19-- no water. ordering water valves; ordrng 1 W11512399 (valve) and 1 WPW10341320 (valve-inlt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH00
Near Manhattan Beach, CA 90266
Jonathan
Job Details: 11/08/2021
q1 n0q2 nono signiture required due to covid-19cx says fridge keeps trippin gfci checked entire fridge amps everthing is to spec also checked ohms on heater everthing is working to factory spec seems like issue is coming from gfci
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Los Angeles, CA 90731
Christian
Job Details: 11/08/2021
Freezer door not sealing due to gasket peeling off. Found the door is causing issue due to it not holding the gasket snuggly in place. Unit has been marked as field scrap voiding the warranty on it. Informed consumer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM03
Near Orange, CA 92868
Victor B.
Job Details: 11/08/2021
"unit still empty, exchanger broken at filter dryer, dennis coming also; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 W11126760 (compressor) and 1 W10896689 (coupler) and 1 W10897193 (coupler) and 1 W10897194 (coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rancho Palos Verdes, CA 90275
Jonathan
Job Details: 11/08/2021
q1 n0q2 nono signiture required due to covid-19need to ordernew ice bin its warpped and popping out of place need parts to complete call; ordrng 1 WPW10558424 (ice-contnr) and 1 W11284458 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bell Gardens, CA 90201
Larry
Job Details: 11/08/2021
q1q2no--no sign covid19----found refer compartment evap frosted/iced up due to defective evap fan motor assembly. thermistor on fan assebly was out of range and causing the ice build up.- replaced fan motor assembly and unit is working ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Los Angeles, CA 90731
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern dryer was working fine after last repair then stopped advancing again.called tech line, and we came down to a broken wire. need to replace harness.; ordrng 1 W10865750 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Redondo Beach, CA 90278
Christian
Job Details: 11/08/2021
Unit had issues with detergent dispensing and also had meltage on heater. removed plastic from heater and reinstalled wiring to detergent dispensor/ unit now working fine no sign due to covid19 q1n q2n
We serviced a
KITCHENAID OVEN
Model KODE500ESS
Near Los Angeles, CA 90035
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19Cx compalint was that the upper oven door was locked and not unlocking. The console was unreponsive. I was able to unlock the upper oven door and get the food out. Cx had said that Kitchen Aid will be replacing the entire oven. As of now job is complete and Cx is statisfied"
We serviced a
KITCHENAID COOKTOP
Model KGCC506RBL07
Near Irvine, CA 92604
Shawn
Job Details: 11/08/2021
"Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint still getting smoke from under left side knobs. Removed oven from under cooktop picture of mod and serial # saved. Removed stove top. No damage/burning to wires, harness, spark mod, or leaks in gas lines (tested with bubbles). New top was installed smoke coming from glass underneath caused by the heat of the burners burning off du"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Tustin, CA 92780
Carlos
Job Details: 11/08/2021
"q1-no,q2- no, no sign due to covid-19--- off balance error code. educated cx how to prevent the issue from reoccuring. unit is working"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Los Angeles, CA 90731
Christian
Job Details: 11/08/2021
unit getting f2e1 errors and f3e2 error. need parts.; ordrng 1 W11413567 (panel) and 1 W11526014 (control) and 2 WP3387223 (electrode)s
We serviced a
MAYTAG DRYER
Model MGDB880BW0
Near Anaheim, CA 92802
Victor B.
Job Details: 11/08/2021
"thermal fuse open repalced now gets hot, q1 no, q2 no, i didn't get signature casue covid-19"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Los Angeles, CA 90024
Gilbert
Job Details: 11/08/2021
unit need a control and latch. cust do not want to fix now.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 11/08/2021
q1q2-no sign do to covid-19cx concern not cycling properly.diagnosed and found that the motor has failed and needs to be replaced.; ordrng 1 W11460946 (pump&motor) and 1 W11462460 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Signal Hill, CA 90755
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern not draining properly.diagnosed and found bad drain pump, need to replace.; ordrng 1 W10876537 (drain pump)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Compton, CA 90220
Robert S.
Job Details: 11/08/2021
q1 no q2 no signiture due to covind-19 found unit with ER CODE F0E3 OVERLOAD removed code test unit on links need to balance unit
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS4
Near Irvine, CA 92620
Sarkis M.
Job Details: 11/08/2021
q1q2 no no sing c19 water leakin water from motor pump------x--------; ordrng 1 WPW10328226 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Huntington Park, CA 90255
Guillermo
Job Details: 11/08/2021
"Q1no Q2no No signature due to covid 19.Fridge is overfreezing food at fresh food side. Found no issue with unit all sensors works, diffuser opens and closes fine and fan works no ice build up at fz side. Customer needs to removed food that is blocking back wall air not circulating. Showed and explained to customer on why air flow is needed."
We serviced a
WHIRLPOOL DRYER
Model DG312
Near Los Angeles, CA 90024
Pablo V.
Job Details: 11/08/2021
FOUND BROKEN BELT REMOVE FRONT PANEL REPLACE NEW BELT TEST OK REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Long Beach, CA 90815
Oriale P.
Job Details: 11/08/2021
"found light for lower over on unable to turn off & cooling fan runs only when using lower oven & will not stop. needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11449114 (console) and 1 W11448961 (appliance mgr) and 1 ovendolly (oven dolley)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Los Angeles, CA 90045
Benito
Job Details: 11/08/2021
"noise malfunction when opening/closing caused by left side hinge, added greese, repositioned and tested function with cx. q 1no q 2no"
We serviced a
CROSLEY DRYER
Model VGD6505GW0
Near Los Angeles, CA 90033
Pablo V.
Job Details: 11/08/2021
FOUND UNIOT NOT HEATING FOUND OPEN THERMAL FUSE REPLACE NEW PART TEST OK REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19; used 1 WP3392519 (FUSE) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE00
Near Los Alamitos, CA 90720
Javier
Job Details: 11/08/2021
found freezer evap covered in ice will need to return to call with thermistor also evap heater to install and fix issue with cooling issues.; ordrng 1 W10316760 (thermistor) and 1 W10524056 (heater)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Los Angeles, CA 90033
Pablo V.
Job Details: 11/08/2021
FOUND DRYER NOT STARTING FOUND PUSH TO START OFF PANEL UNSCREW REAR PANEL INSTALL SWITCH IN PLACE TEST START OK REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bellflower, CA 90706
Larry
Job Details: 11/08/2021
"q1q1no--no sign covid-19----f3-e1,,,f9-e1---washer wont start and cant run test cycle or recalibration--will power up; ordrng 1 W11394572 (door latch) and 1 W11419171 (elec control) and 1 W11478526 (ui elec.) and 1 W11396717 (pump) and 1 W11165546 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near La Mirada, CA 90638
Javier
Job Details: 11/08/2021
"ice build up in freezer will return to insdtsll parts, will also melt all excess ice; ordrng 1 WPW10383615 (thermistor) and 1 W10316760 (thermistor) and 1 WPW10464673 (motor-evap)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Compton, CA 90221
Robert S.
Job Details: 11/08/2021
q1 no q2 no signiture due to covid19 tech found unit gear case uot good need to replace paets for unit to work good; ordrng 1 WPW10006384 (drive belt) and 1 W10752187 (screw) and 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11454734 (gearcose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near South Gate, CA 90280
Guillermo
Job Details: 11/08/2021
Q1no Q2no No signature due to covid 19.Dishwasher not washing or circulating the water.l Unit showing F4e3 for washer motor not running. Will order assy motor sump.; ordrng 1 W11087376 (pump&motor)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Los Angeles, CA 90003
Benito
Job Details: 11/08/2021
"malfunction caused by seal, removed and reinstalled correctly,remolded and tested . q1 no q2 no"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Palos Verdes Estates, CA 90274
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19replaced all requested parts, still no water. need water lines.; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279885 (tube-water) and 1 W11204869 (reservoir) and 1 EDR1RXD1 (water filter)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Tustin, CA 92780
Roger
Job Details: 11/08/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Clear the air gap Rand Diagnostics Circle and deleted fault code unit working as designed now"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Compton, CA 90220
Robert S.
Job Details: 11/08/2021
q1 no q2 no signiture due covid-19 customer need 60mins cam for unit to dry longer; ordrng 1 WP3387974 (cam)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Gardena, CA 90247
Robert S.
Job Details: 11/08/2021
Q1no Q2 no.no signiature due to covid-19. Oiter glass broken inner panels bent.; ordrng 1 WPW10535777 (glass-door) and 1 W11209792 (trim-door) and 1 W11232008 (trim-door) and 2 W11104748 (gasket-wnd)s and 1 W11105139 (brkt-glass) and 1 W11389703 (bracket) and 1 W11178521 (nameplate) and 2 W11170320 (brkt-mntg)s and 4 W10837731 (screw)s
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Irvine, CA 92620
Roger
Job Details: 11/08/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Left rear burner grate is cracked. Ordering a new burner grate ; ordrng 1 W11380128 (Burner grate)"
We serviced a
WHIRLPOOL WASHER
Model CGT9000GQ1
Near Redondo Beach, CA 90277
Jonathan
Job Details: 11/08/2021
q1 n0q2 nono signiture required due to covid-19have to order pump is shorted also unplugged unit tryed to run it but keeps poppin breaker need to order board; ordrng 1 WPW10730972 (pump-water) and 1 W11475814 (CNTRL-ELEC) and 1 WPW10384849 (cntrl-elec)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Los Angeles, CA 90043
Steven
Job Details: 11/08/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the oven display is njo longer working. Ichecked for voltage in the wall outlet, tested ok! I will need to order the cntrl board and rs for a later date; ordrng 1 W11126814 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Carson, CA 90745
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern not spinning or wet clothes at the end of the cycle.diagnosed and found that the actuator arm has slide out from the CAM, causing unit to not agitate or spin properly, i removed motor cover to access the actuator and CAM and properly secured the two. tested unit everything working. job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Downey, CA 90240
Larry
Job Details: 11/08/2021
q1q2no--no sign covid-19-ran test cycle to verify hot and cold water fill..removed console and reseated all connections. recal.unit and ran automatic test cycle. unit is working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Los Angeles, CA 90033
Pablo V.
Job Details: 11/08/2021
FOUND FREZZER FULLOF ICE CHECK DOOR SEAL OK REMOVE EVAP COVER REMOVE ALL ICE INSTRUC CUSTOMER TO MAKE SURE TO CLOSE DOOR ALL THE TIME REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW03
Near Los Angeles, CA 90033
Pablo V.
Job Details: 11/08/2021
FOUND WASHER MAKING HOLES IN SHIRTS ETC UNIT NEED NEW BASKET WASHPLATE ETC; ordrng 1 W10752719 (basket) and 1 W10752283 (washplate)
We serviced a
WHIRLPOOL FREEZER
Model GZ25FSRXYY7
Near Los Angeles, CA 90008
Benito
Job Details: 11/08/2021
fixed both issues for cx/remolded fz seal and reset light from filter / all is working proper now. q 1no q 2no
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB00
Near Los Angeles, CA 90033
Pablo V.
Job Details: 11/08/2021
FOPUND DOOR NOT CLOSING RAISE FRONT LEGS TEST OPEN CLOSE OK REQUEST COMPLETED Q1 Q2 NO SIGN COVID 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model W10524056
Near Seal Beach, CA 90740
Javier
Job Details: 11/08/2021
"found frost in freezer will order gasket plus bi metal just in case, will return to visit; ordrng 1 W10803138 (gasket-fip) and 1 W10280386 (thermistor)"
We serviced a
WHIRLPOOL OVEN
Model KEBS207SS04
Near Irvine, CA 92620
Roger
Job Details: 11/08/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 WP8304493 (Gasket) and 1 WP8304452 (Thermal fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Los Angeles, CA 90744
Brandon
Job Details: 11/08/2021
"q1q2-no sign do to covid-19cx concern not spinning or wet clothes at the end of the cycle.diagnosed and found that the actuator arm has slide out from the CAM, causing unit to not agitate or spin properly, i removed motor cover to access the actuator and CAM and properly secured the two. tested unit everything working. job complete."