We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Los Angeles, CA 90031
Pablo V.
Job Details: 12/15/2021
call AIG they said that customer need to call them part is NLA request completed q1 q2 no sign covid 19 sr # 7732249642
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308HPS00
Near Los Angeles, CA 90013
Guillermo
Job Details: 12/15/2021
Q1no Q2no No signature due to covid 19i.Not making ice. Found no issue at the moment with ice maker. Ran diagnostics all functions work fine at the moment. Compressor turns on and pumps work. Advise customer to monitor unit for 24hrs for harvesting advise customer not to turn off unit if it stops working.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Los Angeles, CA 90025
Steven
Job Details: 12/15/2021
"No Q1 No Q2, No covid 19Cx complaint is that the towels pacificly come out wet at the end of the cycle. I found a F0 E3, F0 E5, error codes which indicate too large of loads/off/un balance error. I cleared out error codes. I recalibrated washer, I leveled unit. I Cx instruct on how to use/load washer properly. Cx is not happy with her washer. As of now all fucnitons are in working order"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Carson, CA 90745
Brandon
Job Details: 12/15/2021
"q1q2-no sign do to covid-19cx concern gas comes out with too much pressure.diagnosed and found that the gas regulator is not working properly, and needs to be replaced.; schdld next appmnt for 12/21 TUE !"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bell Gardens, CA 90201
Guillermo
Job Details: 12/15/2021
Q1no Q2no No signature due to covid 19.Washer not finishing cycle. Found customer underloading and overloading washer. Tested and recalibrated washer. Washer agitates drains and spins fine. Explained and showed customer on how to use cycle.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Culver City, CA 90230
Edi
Job Details: 12/15/2021
ordering part for cusotmer; ordrng 2 W10830047 (seal)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near La Mirada, CA 90638
Oriale P.
Job Details: 12/15/2021
"found f-7 e-1 heater error, temp of water coming into unit is very cold called techline was told this can cause heater error because it need to get to atlease 120 degres ran diagnostic test heater is & unit is working ok. sr#7732496578 not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Los Angeles, CA 90025
Steven
Job Details: 12/15/2021
"No Q1 No Q2, No covid 19Cx complaint is that the dryer was not working/turning on. As I arrived Cx had told me that they cancelled the service due to the dryer is now working. I told the Cx well since I'm here might as well check/test the dryer and make sure it's in working order. I checked for voltage, tetsed ok! I tested/ran all the cycles to the dryer all cycles heat up and are in working order. I Cx instruct on how to use/load dryer properly. As of now all fucnitons are in working order"
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES02
Near Redondo Beach, CA 90277
Brandon
Job Details: 12/15/2021
"q1q2-no sign due to covid-19cx concern not getting hot.apon diagnostic unit working could not re-create issues, tested unit got to set temp, no error codes found."
We serviced a
WHIRLPOOL COOKTOP
Model KECC667BSS00
Near Irvine, CA 92604
Sarkis M.
Job Details: 12/15/2021
q1q2 no no sing c19 need cntrl-elec dec est
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rossmoor, CA 90720
Chris
Job Details: 12/15/2021
I replaced the door that rusted out with a new one and now unit is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lawndale, CA 90260
Robert S.
Job Details: 12/15/2021
Q1 no Q2 no.No signiature due to covid-19. Installed closer and stop that was missing on the original right door. The new right door is incorrect as the handles do not line up on the replacement door.; schdld next appmnt for 1/5 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS0
Near Irvine, CA 92620
Sarkis M.
Job Details: 12/15/2021
q1q2 no no sing c19 installed link ckd ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Gardena, CA 90249
Robert S.
Job Details: 12/15/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the refrigerator light glass shelf and hinge cover.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Los Angeles, CA 90732
Brandon
Job Details: 12/15/2021
q1q2-no sign do to covid-19cx concern fresh food section is not cooling.diagnosed and found that the fresh food section has a defrost issue. need to replace thermistor.; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Anaheim, CA 92805
Sarkis M.
Job Details: 12/15/2021
q1q2 no no sing c19 orderd panl -----*****----; ordrng 1 W11378949 (panl) and 1 W11417009 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model CSP2941HQ0
Near Los Angeles, CA 90006
Benito
Job Details: 12/15/2021
"upon arrival reset control elec along with all components ,set to cycle on normal setting/all functions working proper now/cx needs to update vent aswell .autho w10m880nl2"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Irvine, CA 92602
Carlos
Job Details: 12/15/2021
"q1-no,q2-no,no sign due to covid-19-- noise was coming from the water line and drain hose. cx had foam to put around the drain hose. no noise. unit is repaired"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Los Angeles, CA 90710
Christian
Job Details: 12/15/2021
"Found washer has f9e1 error and not draining. Tested and found loose connection on control board, fixed and unit now working fine no sign due to covid19 q1 no q2 no"
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW2
Near Carson, CA 90745
Christian
Job Details: 12/15/2021
Replaced console and verified working no sign due to covid19 q1 no q2 no
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Torrance, CA 90503
Brandon
Job Details: 12/15/2021
q1q2-no sign do to covid-19cx still has a defrost issue.I called techline for assistance we discovered that the part that was installed is the wrong part and I need to re-order another thermistor.W10384183SR#7732499445; ordrng 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Los Angeles, CA 90731
Brandon
Job Details: 12/15/2021
"q1q2-no sign do to covid-19cx concern automatic dry not finishing cycle.called tech line to escalate issue to engineers, so we can fix issues. still waiting to hear back.SR#7732191752; (created new UIS, deleted prior attachment to UisID 93843)"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC1
Near Santa Monica, CA 90403
Steven
Job Details: 12/15/2021
"No Q1 No Q2, No covid 19Cx compliant is that the washer panel is not turning on. unit is a stacked unit, I was able to pull unit out and check for voltages, tested ok! I unplugged unit for about 5min. to try and give the cntrl baord a hard reset and did not work. I determined that the panel/cntrl board would need to be replaced. I showed/explained to Cx regading the washer I wrote up an estimate Cx declined for now and said he will need to talk with his wife. As of now I will collect the service fee."
We serviced a
WHIRLPOOL OVEN
Model KEBS277BSS00
Near Palos Verdes Peninsula, CA 90274
Christian
Job Details: 12/15/2021
"Uninstalled unit and tested the heating elements and temp sensors, they both tested fine indicating issue is a control related issue. Replaced both controls and verified oven is heating up. No sign due to covid19 q1 no q2 no"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Torrance, CA 90504
Robert S.
Job Details: 12/14/2021
Q1 no Q2 no.No signiature due to covid-19. The drain pump was miising from the dishwasher. Installed a new drain pump but unable to teest the dishwasher due to no water from valve under the sink.
We serviced a
JENN-AIR OVEN
Model JJW3430DS02
Near Irvine, CA 92620
Roger
Job Details: 12/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new door panel and tested unit working as designed now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Los Angeles, CA 90045
Benito
Job Details: 12/14/2021
"cx states unit is not leveled, leveled legs /cx still not happy, removed doors and switched around washers, door can no longer be adjusted/photos for reference. q1 no q 2no"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BB2
Near Los Angeles, CA 90018
Benito
Job Details: 12/14/2021
"upon arrival , cx states unit is not working properly, recalibrated bake and set to 350/all components working proper/unit is reaching full tempeture. q1 no q 2no"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lynwood, CA 90262
Guillermo
Job Details: 12/14/2021
"Q1no Q2no No signature due to covid 19.unit showing F8e4 for float switch. Found water at float switch. Cleaned up water and tested unit, water supplies fine, circulation and drain pump work. unit drains fine. Couldnt duplicate issue. advise customer to monitor unit."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Long Beach, CA 90807
Chris
Job Details: 12/14/2021
Contacted cx advised MT couldn't make it today; schdld next appmnt for 12/16 THU !
We serviced a
KITCHENAID COOKTOP-GAS
Model KGCC506RWW00
Near Los Angeles, CA 90031
Guillermo
Job Details: 12/14/2021
"Q1no Q2no No signature due to covid 19.igniters not turning on. Cook top is on top on Wall oven. Oven is kitchen aid. Cant really check unit at the moment will need 2nd man to help with this repair. Will order parts and request helper. Gave customer est on repair customer agreed.; ordrng 1 WPW10110491 (module-spk) and 1 4456905 (harness,switches) and 1 ovendollyw/board (oven dolly w/ board) and 1 2ndman (2nd man)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 12/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found the bcustomers drain pipe is backing up. The customer will need a plumber to clear the drain pipe.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Los Angeles, CA 90048
Pablo V.
Job Details: 12/14/2021
found control board / panel not working making refrigerator not running i explain customer abouth part and labor not cover under warranty CUSTOMER IS GOING TO PAY THE BALANCE WHEN THE JOB I FINISH; ordrng 1 W10798007 (contrl-box)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS
Near Artesia, CA 90701
Oriale P.
Job Details: 12/14/2021
"replaced bad door switches causing no start issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Santa Ana, CA 92706
Carlos
Job Details: 12/14/2021
ice maker is needed. cx will have to pay for part. labor covered for same issue . contact cx when part has arrived; ordrng 1 W11087434 (icemaker)
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Paramount, CA 90723
Oriale P.
Job Details: 12/14/2021
"replaced bad gas coils causing no heat, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; pckd up 1 WPW10328463 (coil-valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Compton, CA 90221
Robert S.
Job Details: 12/14/2021
Q1 no Q2 no.no signiature due to covid-19. Replaced the main control board kit. The unit is running. The customer must wait 24 hrs for normal temperatures.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Santa Monica, CA 90404
Pablo V.
Job Details: 12/14/2021
516 unit need a new magnetro unit not heating; ordrng 1 W10754299 (magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Huntington Park, CA 90255
Guillermo
Job Details: 12/14/2021
Q1no Q2no No signature due to covid 19.Fridge not cooling. Found ice building up freezer side. Gap at fz door. Fan not circulating air. Will order parts.; ordrng 1 W11317276 (diffuser) and 1 W11559968 (motor fz) and 1 W11581973 (harness) and 1 W11423781 (door ice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Santa Monica, CA 90404
Pablo V.
Job Details: 12/14/2021
found unit with a bad water valve; ordrng 1 WPW10179146 (valve-inlt)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Santa Monica, CA 90404
Pablo V.
Job Details: 12/14/2021
PULL UNIT OUT BRING DOWN UNIT UNSCREW TOP AND FRONT PANEL REPLACE BAD THERMAL FUSE TEST HEAT OK REQUEST COMPLETED Q1 Q2 NO SNGCOVID 19 AUTH # W10L9L1NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Santa Monica, CA 90404
Pablo V.
Job Details: 12/14/2021
found unit not working replace icemaker and water valve test ok request compl.eted q1 q2 no sign covid 19
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Irvine, CA 92604
Sarkis M.
Job Details: 12/14/2021
q1q2 no no sing c19 unit ckd working ok no water avl instr customer to call plumbing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXW01
Near Villa Park, CA 92861
Sarkis M.
Job Details: 12/14/2021
q1q2 no no sing c19 need freezer door parts no longer avl to repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Irvine, CA 92602
Carlos
Job Details: 12/14/2021
"q1-no,q2-no,no sign due to covid-19--- pressure is low due to cx's water filtration system under the sink. cx will have to raise the pressure for the water to the unit. unit is working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES
Near Los Angeles, CA 90046
Gilbert
Job Details: 12/14/2021
uit is not cooling found a defect compressor and condencer fan motor part # 67004432 condencer motor is not availabe anymore
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Los Angeles, CA 90002
Guillermo
Job Details: 12/14/2021
"Q1no Q2no No signature due to covid 19.Replaced hub, was able to remove wash plate. Recalibrated and tested washer, washer agitates drains and spins fine now. No more noises no other issue found advise customer to do a clean washer cycle before use."
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW03
Near La Habra, CA 90631
Shawn
Job Details: 12/14/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed bellow and ran full cycle on delicate (one of the cycles where it leaked) no leaks well on site all functions tested ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Palos Verdes Estates, CA 90274
Christian
Job Details: 12/14/2021
Unit not cleaning dishes. Tested and found sump motor unable to start and needs to be replaced. Gave consumer quote and it was denied. No sign due to covid19 q1 no q2 no
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Bell, CA 90201
Benito
Job Details: 12/14/2021
replaced defective parts and tested function with cx. q 1no q 2no
We serviced a
WHIRLPOOL DRYER
Model WGD8410SW2
Near Los Angeles, CA 90025
Pablo V.
Job Details: 12/14/2021
found dryer not heating unscrew to and front panel found a thermalfuse open replace new part clean all lint inside dryer test heat ok request completed q1 q2 no sign vcovid 19; used 1 WP3392519 (FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model MED5630HW2
Near Inglewood, CA 90302
Steven
Job Details: 12/14/2021
"No Q1 No Q2, No covid 19I remved the old console and installed the new console on correctly. Dryer started right up no problem. I tested the dry on all cycles and no heat. I checked for 240v from the wall outlet, and tested ok! I will need to order a 2MAN for this job. its in a very tight closet space. I will order all parts needed and rs for a later date; ordrng 1 WP3387747 (element) and 1 W10909685 (fuse-thrml) and 1 WP8577274 (thermistor) and 1 280148 (cutoff-tml) and 1 2MAN (2MAN)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Irvine, CA 92620
Carlos
Job Details: 12/14/2021
"q1-no,q2-no,no sign due to covid-19-- harness that was ordered is the correct connector for the new ice maker only issue is the connector for the heater is different. spoke to parts department. unit is going to be under parts research and will notify tech with update; saved tckt"
We serviced a
WHIRLPOOL VENT HOOD
Model KWVU265YBA0
Near Torrance, CA 90505
Christian
Job Details: 12/14/2021
Unit not powering on after a power surge. After testing found that the power surge caused a short on control board. Control board needs to be replaced but part is no longer available. Unable to repair due to lack of part. No sign due to covid19 q1 no q2 no
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EWH11
Near Los Angeles, CA 90094
Benito
Job Details: 12/14/2021
"no heat malfunction, unmounted and fixed harness , set to cycle,unit is working proper now. q1 noq 2no autho k10l6w1nl2."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Lakewood, CA 90712
Oriale P.
Job Details: 12/14/2021
"found frost covering suction line unit not at normal temps has sealed issue need parts replaced auth#W10KTB0XPL2 not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10383615 (thermistor) and 1 W11506635 (coupler) and 1 WPW10359880 (motor-evap)"
We serviced a
KITCHENAID WASHER
Model KDTM404EWH
Near Los Angeles, CA 90744
Christian
Job Details: 12/14/2021
Dishwasher door not closing causing consumer not to be able to start a cycles. Found hinge misaligned. Reinstalled hinge and unit now working fine. No sign due to covid19 q1 no q2 no
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Inglewood, CA 90304
Robert S.
Job Details: 12/14/2021
Q1 no Q2 no. No signiature due to covid-19. Checked the washer and found the unit unresponsive. Replaced the control board and tested through diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Los Angeles, CA 90731
Christian
Job Details: 12/14/2021
Unit needs me wvent; ordrng 1 W11545290 (Deflector) and 1 W11416460 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Los Angeles, CA 90019
Guillermo
Job Details: 12/14/2021
"Q1no Q2no No signature due to covid 19.Fridge leaking coming from fridge side evap. Coils are frosted. Cleared and cleaned up all ice, adjusted evaporator with clamp and installed new fan motor with sensor. cleared drain tube as well changed defrost mode to 8hr mode."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Long Beach, CA 90803
Chris
Job Details: 12/14/2021
8-4 Upon inspection you had AFA E4 air code but I checked the float switch and it was completely dry so I am going to replace the bent's fan motor due to the history of these motors going bad causing this particular issue; ordrng 1 W11416460 (Vent)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bellflower, CA 90706
Oriale P.
Job Details: 12/14/2021
"found broken lid causing unit to not start, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11259006 (lid) and 1 WP8563965 (hinge) and 1 W10810403 (lid lock assy)"
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Santa Monica, CA 90405
Steven
Job Details: 12/14/2021
"No Q1 No Q2, No covid 19I removed /unsytacked dryer. I began to remove the top panel of the washer and removed the old cntrl board and drain pump. I installed the new cntrl board and drain pump on correctly. I installed/stacked the dryer back on top of the washer properly, No Damages! I recalibrated washer/ran a diagnostic test on the washer I checked for leaks found none as of now. As of now all fucnitons are in working order"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Irvine, CA 92602
Sarkis M.
Job Details: 12/14/2021
q1q2 no no sing c19 unit has insder liner scratch jenn-1ir send pant to customer add panr on scratch ckd ok
We serviced a
IKEA MICROWAVE OTR
Model IMH16XWS5
Near Los Angeles, CA 90731
Brandon
Job Details: 12/14/2021
"q1q2-no sign do to covid-19cx concern not heating.diagnosed and found that the mag is not turning on, need to replace cap,mag and diode.replaced mag, cap, and diode. tested unit everything is good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Cerritos, CA 90703
Javier
Job Details: 12/14/2021
removed excess ice replaced new one used steamer to melt all the ice from previous air tower
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near La Palma, CA 90623
Victor B.
Job Details: 12/14/2021
"F8E3 oVERFLOW CONDITION, F5E4 dOOR NOT OPENED BETWEEN CYCLES, i explained to male about the errors and also that the old machine were 45 minutes but not the new machines, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Los Angeles, CA 90018
Pablo V.
Job Details: 12/14/2021
found door not holding seal unit need a new door; ordrng 1 LW10672972 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Carson, CA 90745
Brandon
Job Details: 12/14/2021
q1q2-no sign do to covid-19when arrived to cx home icemaker working no need to replace parts.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD560LHW1
Near Carson, CA 90745
Brandon
Job Details: 12/14/2021
q1q2-no sign do to covid-19cx concern unit starts and counts down but does not tumble.diagnosed and found that the belt has snapped and the pulley was the cause. replaced dryer maintenance kit.; used 1 4392067 (repair kit) from stock
We serviced a
WHIRLPOOL RANGE-GAS
Model WFG320M0BS3
Near Carson, CA 90745
Brandon
Job Details: 12/14/2021
q1q2-no sign do to covid-19cx concern front glass is broken.diagnosed and found broken front panel glass need to replace front glass.; ordrng 1 W11176456 (glass-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Los Angeles, CA 90008
Benito
Job Details: 12/14/2021
"unit has leak coming from evaporator, will need ss repair, contacted office rs for next tues. q1 no q 2no; ordrng 1 WPW10507886 (compresor) and 1 W10836706 (evap) and 1 W11506635 (coupler)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near La Habra, CA 90631
Shawn
Job Details: 12/14/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint white spots on some clothes after cycle. Per SPW11042572 control kit does not apply to this serial number. Ran test and calibrated unit all functions tested ok. Advised cust to try using deep fill and also using warmer water depending on the type clothes being washed and also using the correct cycle for the load being washed.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near La Mirada, CA 90638
Oriale P.
Job Details: 12/14/2021
"found burner caps not in proper place causing no light up, moved caps to correct positions, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Downey, CA 90241
Oriale P.
Job Details: 12/14/2021
"cust concerned about oven exterier getting too hot , checked door gasket & temps unit working as designed, no repairs needed unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL ICE MAKER
Model WRX735SDHV02
Near West Carson, CA 90710
Christian
Job Details: 12/14/2021
Replaced both parts and verified working. No sign due to covid19 q1 no q2 no
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Long Beach, CA 90814
Victor B.
Job Details: 12/14/2021
"there was a hair in the filter gasket i took it off, ordered filter housing; ordrng 1 W11451366 (filter housing) and 1 EDR2RXD1 (water filter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Long Beach, CA 90815
Chris
Job Details: 12/14/2021
I installed the coupler that was missing from unit and now it's able to dispense ice normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cerritos, CA 90703
Javier
Job Details: 12/14/2021
job complete melted a little bit of frost with in the freezer. door was left open because the fresh food section was not cooling but now it is
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Lynwood, CA 90262
Oriale P.
Job Details: 12/14/2021
"found door uneven, leveled right side adjusting feet to make even, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CGT9100GQ1
Near Redondo Beach, CA 90277
Christian
Job Details: 12/14/2021
"Unit wasnt spinning or agitating due to a torn belt. Replaced belt, motor, and pulley to fix issue and prevent it from reoccuring. Unit is now working properly, no sign due to covid19 q1 no q2 no m"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH02
Near Los Angeles, CA 90046
Gilbert
Job Details: 12/14/2021
"left frig door is crack on the botton; ordrng 1 13107886WQ (door), states that autho needed"
We serviced a
KITCHENAID HOOD
Model KXW9748YSS0
Near Irvine, CA 92602
Sarkis M.
Job Details: 12/14/2021
q1q2 no no sing c19 unit ckd working not smeling anny burning
We serviced a
KITCHENAID M/W OVEN COMBO
Model KOCE500ESS11
Near Inglewood, CA 90301
Steven
Job Details: 12/14/2021
"No Q1 No Q2, No covid 19DOUBLE LABOR# K10LB40NL2Cx complaint is that the m/w oven combo would work intermittently, I set up my oven dolly and remove/uninstall unit so I can get to the cntrl board/panel board. I began to inpsect all the connectors on the cntrl board/panel I found a loose wire from one of the connectors from the cntrl board going to the panel. I removed the connector and I removed the loose wire and installed wire back into the connector firmly/and secured wire into connector. I plugged connector back in firmly. I installed/re-installed the oven back into place. I tested the M/W Oven Combo multiple times. Cx is happy with the service, As of now all functions are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Hawthorne, CA 90250
Brandon
Job Details: 12/14/2021
"q1q2-no sign do to covid-19cx concern not making ice.diagnosed and found that the icemaker would keep getting stuck at some point during the cycle. Replaced icemaker force cycled, everything looks good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Marina del Rey, CA 90292
Steven
Job Details: 12/14/2021
"No Q1 No Q2, No covid 19Cx complaint was that their was a piece of clothing stuck under the agitator. I was able to remove the agitator completely and remove the clothing stuck underneqt. I inspected unit/agitator for damages, found none! I installed the agitator back on correctly. I recalibrated washer as of now all functions are in working order"
We serviced a
KITCHENAID OVEN
Model KOSE500EWH04
Near Los Angeles, CA 90710
Christian
Job Details: 12/14/2021
Replaced cooling fan on unit and tested. Unit now working fine no sign due to covid19 q1 no q2 no
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Los Angeles, CA 90025
Steven
Job Details: 12/14/2021
"No Q1 No Q2, No covid 19Cx complaint was that the DW was not washing the dishes and leaving the soap pod at the bottom of the DW. I determined that the sump motor would need to be replaced. I wrote up an estimate for the Cx and she approved. I removed the old sump motor and I installed the new sump motor on correctly. I ran a diagnostic test on the DW, I checked for leaks found none as of now. As of now all fucnitons are in working order"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Orange, CA 92866
Carlos
Job Details: 12/14/2021
"q1-no,q2-no, no sign due to covid-19--- drain hose clip wasnt attached. secured hose. tested unit. no leak. unit is repaired"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Buena Park, CA 90620
Victor B.
Job Details: 12/14/2021
"checked with tech to disconnect fridge for few minutes the fridge if call back to replace UI , file #7732485455"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Downey, CA 90242
Javier
Job Details: 12/14/2021
Job compmete installed wire harness had to take both doors off to install harness unit now dispenses water
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Bellflower, CA 90706
Oriale P.
Job Details: 12/14/2021
"cust says unit was making noise in wash cycle, no error codes checked drive system ran test with load no issues, unable to verify comlaint. unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL RANGE
Model JES9900BAS
Near Long Beach, CA 90814
Chris
Job Details: 12/14/2021
With this visits I replaced the membrane switching out the old one with a new 1 whence moodily I tested after the repair all buttons on the new membrane worked perfectly
We serviced a
WHIRLPOOL RANGE
Model JGS8750ADW
Near Long Beach, CA 90804
Chris
Job Details: 12/14/2021
Upon inspection the unit had a stuck button error and the air and the issue is that I cannot order the membrane due to it's being discontinued so I advise customer that I will not be able to proceed with the repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Los Angeles, CA 90043
Benito
Job Details: 12/14/2021
"cc states no ice ,upon arrival unit is nmaking ice just wont dispense, removed bucket , cleaned for cx and retested. q 1no q 2no"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Seal Beach, CA 90740
Chris
Job Details: 12/14/2021
Upon inspection the door was not able to close correctly so I checked Hinges and found nothing wrong with them but I did find that the middle rat was not seating to the manifold correctly so I so I lined up the middle rack of some dishes and now the rack was able to meet correctly side vice customer not to overload the middle rack
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Torrance, CA 90503
Christian
Job Details: 12/14/2021
"Consumer is having issues with etching on glassware. Tested and unit wasnt dispensing rinse aid, fixed dispenser and unit now working fine. Gave consumer a few pointers related to etching just to be safe. No sign due to covid19 q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, CA 90713
Victor B.
Job Details: 12/14/2021
"per male ice maker ,makes ice only once a day, replaced ice maker and ice cntainer that had a crack, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL FREEZER
Model KFXS25RYMS2
Near Long Beach, CA 90814
Chris
Job Details: 12/14/2021
I replaced the ice bucket that was stuck with one that pulls out quite easily. And I also defrosted a small accumulation of ice built up on the fzr floor due to a clogged drain. I cleared drain and now unit is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Redondo Beach, CA 90278
Robert S.
Job Details: 12/14/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the heater element per Special project code 17304.