We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW3
Near Santa Monica, CA 90403
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19COSTCO LOGISTICS STOCK 8729 - Retail Cx complaint is that the washer isnt washing the clothes. I ran a diagnostic test and I seen right away that the wash plate was not agitating. I unplugged the unit and pulled unit out. I removed the motor cover and I seen right away that the shifter had popped out of place. I remopved the shifter inspected for damages found none. I installed and secured the shifter on correctly. I put unit back into place, No Damages! I ran a complete diagnopstics test on the washer, As of now all functions are in working order."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Redondo Beach, CA 90277
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern lock issues.diagnosed and found no issues with door latch, I did notice issues with main control. need to replace control.; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
JENN-AIR OVEN
Model JJW2427IL01
Near Anaheim, CA 92807
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 installed racks ckd ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Inglewood, CA 90305
Benito
Job Details: 02/23/2022
"upon diagnostic unit has two issues, console is working intermittetly buttons are not engaging when needed along with no heat, cx states she just installed the unit less then a week ago and the unit never worked; elements wont enegage/cx is afraid to get it fixed due to 'unit being defective out of the box'. she states she 'bought a new unit and does not want a unit that already has issues out the box'.cx refuses service.she will speak to whirlpool in regards. q 1no q 2no SR 7733024399."
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW0
Near Irvine, CA 92602
Roger
Job Details: 02/23/2022
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed cam, lower harness and control unit working as designed now.PO#4701044678; used 1 W11496964 (Lower harness) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SBL1
Near Los Angeles, CA 90024
Francis C.
Job Details: 02/23/2022
"Complaint not heating , found loose door interlock switch, I just readjusted the switch and the door, now unit working ok this is an Escalation services , Q1 N Q2 N not signature due for COVID-19 , also not charging to the customers because had so many repaired on it ."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Redondo Beach, CA 90277
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern lock issues.diagnosed and found no issues with door latch, I did notice issues with main control. need to replace control.; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Inglewood, CA 90305
Benito
Job Details: 02/23/2022
"upon diagnostic unit has two issues, console is working intermittetly buttons are not engaging when needed along with no heat, cx states she just installed the unit less then a week ago and the unit never worked; elements wont enegage/cx is afraid to get it fixed due to 'unit being defective out of the box'. she states she 'bought a new unit and does not want a unit that already has issues out the box'.cx refuses service.she will speak to whirlpool in regards. q 1no q 2no SR 7733024399."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SBL1
Near Los Angeles, CA 90024
Francis C.
Job Details: 02/23/2022
"Complaint not heating , found loose door interlock switch, I just readjusted the switch and the door, now unit working ok this is an Escalation services , Q1 N Q2 N not signature due for COVID-19 , also not charging to the customers because had so many repaired on it ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Downey, CA 90240
Javier
Job Details: 02/23/2022
"Jon complete, customer satisfied installed Inlet dual water valve and also installed ice maker on the ceiling of unit"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW3
Near Santa Monica, CA 90403
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19COSTCO LOGISTICS STOCK 8729 - Retail Cx complaint is that the washer isnt washing the clothes. I ran a diagnostic test and I seen right away that the wash plate was not agitating. I unplugged the unit and pulled unit out. I removed the motor cover and I seen right away that the shifter had popped out of place. I remopved the shifter inspected for damages found none. I installed and secured the shifter on correctly. I put unit back into place, No Damages! I ran a complete diagnopstics test on the washer, As of now all functions are in working order."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 90024
Edi
Job Details: 02/23/2022
W11RAG0FPL2 found evaporator full of frost unit not defrosting replaced thermistor advise customer wait 24 hrs for proper cooling; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Norwalk, CA 90650
Oriale P.
Job Details: 02/23/2022
"replaced bad air damper for ff section door not opening causing high temps in ff section, ran test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Norwalk, CA 90650
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19----ran test cycle for spin operation. advised on cycle selection.found f8-e1 fault code . verified hot/cold water. cleared code. unit working ok.
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Cypress, CA 90630
Chris
Job Details: 02/23/2022
I installed the panel and now unit is complete
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Bellflower, CA 90706
Larry
Job Details: 02/23/2022
q1q2no---no sign covid-19--replaced evaporator heater and checke dfor ncorrect operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FZEM00
Near Placentia, CA 92870
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 def drain was plugged df ckd ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Orange, CA 92868
Carlos
Job Details: 02/23/2022
"q1-no,q2-no,no sign due to covid-19-- replaced console. console is working dryer heats up"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Los Angeles, CA 90027
Pablo V.
Job Details: 02/23/2022
instruc cutomer how range work when she turn knob to start position show how each knob works run test ok request completed q1 q2 no sign covid 19
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Lynwood, CA 90262
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19----replaced weak ignitor and tested for correct operation. unit heating ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90044
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. The compressor is grounded.; ordrng 1 WPW10507886 (compressor) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Los Angeles, CA 90047
Benito
Job Details: 02/23/2022
"no power. no indicator light,120 coming in and out the filter to board.no indicator light, unit will need both boards along with reprograming back to specs, send cx estimate, she will think about the repair and contact us back if needed . q1 no q 2no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Anaheim, CA 92806
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 orderd compressor and evap -----------x; ordrng 1 W11546692 (evap) and 1 W11369198 (compressor) and 1 W10913906 (coupler)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Los Angeles, CA 90291
Edi
Job Details: 02/23/2022
recall same part out replaced part for customer run diagnose test all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Redondo Beach, CA 90278
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Ice maker is not working but the dispenser is working. replacced the ice maker and cycled for fill.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. The washer power button was blinking with no response. Unplugged the washer and tested in diagnostics all passed. Tested the ui and started a cycle the washer is working normally.
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Los Angeles, CA 90027
Pablo V.
Job Details: 02/23/2022
instruc cutomer how range work when she turn knob to start position show how each knob works run test ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Lakewood, CA 90712
Chris
Job Details: 02/23/2022
Coninspection I verified the unit has a restriction cool and is only reaching through the fresh coil and no other coils are frosting up so I'm going to need to replace the evaporater coil; ordrng 1 WPW10608485 (Evap coil) and 1 8201675 (Compressor) and 1 Sealedsystemtech (Sealedsystem tech)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Lynwood, CA 90262
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19----replaced weak ignitor and tested for correct operation. unit heating ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Carson, CA 90745
Christian
Job Details: 02/23/2022
** W11RJW1NL2 EXTRA LABOR **unit not heating up any food. replaced all orderd parts and tested to verify unit is now working/ no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Los Angeles, CA 90732
Christian
Job Details: 02/23/2022
"Unit intermittently dispensing water. found kink on water line going to door. fixed kink and tested, unit now working fine. no sign due to covid19 qn1 q2n"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Los Angeles, CA 90293
Edi
Job Details: 02/23/2022
found bad light not responding J11QND0EPL1 replaced part for customer all componets ok to manufactory specifics q1nq2n no signature per covid19; used 1 W11462342 (MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Compton, CA 90220
Guillermo
Job Details: 02/23/2022
"Q1no Q2No No signature due to covid 19.Fridge not cooling. Found fridge fan not working found wire causing the issue. Fixed wire and tested unit, fan is runing now. Advise customer to wait 48hr for proper cool."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Seal Beach, CA 90740
Victor B.
Job Details: 02/23/2022
"needs helper, to remove the dryer to check for the leak; ordrng 1 W11199482 (hose) and 1 W11105131 (hose) and 1 WPW10465252 (pump-water) and 1 W10193052 (hose) and 1 ovendolly (oven dolly) and 1 2ndmanhelper (laundry helper)"
We serviced a
KITCHENAID ICE MAKER
Model KRSF505ESS01
Near Downey, CA 90241
Larry
Job Details: 02/23/2022
"q1q2no--no sign covid-19----erratic ice/water dispensing. not making ice all the time.. found defective door wiring at bottom of freezer door..needs auth for 2nd man also--2cc; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cerritos, CA 90703
Oriale P.
Job Details: 02/23/2022
"replaced bad leaking door seal with dispener, ran test with water, working ok no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No auth# W11RIY0NL2"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Los Angeles, CA 90016
Benito
Job Details: 02/23/2022
"SET TO NORMAL CYCLE WATER IS BELOW 120 ,SET UNIT ON TST MODE NO ERR CODES ENAGAGED HEATER ON TST AND ADDED WATER TO HEATER AND SHOWED CX THE SIZZLE FROM THE HEATER ALSO SET TO TST AND CHECKED AMPS ON HEATER 6.0 AMPS.SET RINSE AID DISPENSER TO HIGHEST SETTING.INSTRUCTED CX TO PRE HEAT SINK BEFORE STARTING UNIT,RESET BOARD, CONTACTED TECH LINE TO INSURE I COVERED EVERYTHING SR 7733039425."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDB01
Near Santa Monica, CA 90405
Edi
Job Details: 02/23/2022
DID complete sealed system job replaced parts advise customer 24 hrs for proper tempts
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Long Beach, CA 90814
Denis
Job Details: 02/23/2022
Found defective inverter board ( intermittent ) compressor has to be replace as well. Customer will look for a new refrigerator. No signature as per cov id19 protocol.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Los Angeles, CA 90744
Christian
Job Details: 02/23/2022
unit needs wire harness; ordrng 1 W11566892 (wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Long Beach, CA 90815
Oriale P.
Job Details: 02/23/2022
"found freezer section wall with ice build up & ice maker leaking water needs parts replaced, cust wants to think about doing repair, may call back.not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Long Beach, CA 90803
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19after installing new drum i found that the dryer drum is oblong causing un-even tumble and noise. need to re-order.; ordrng 1 W10899578 (drum)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Replaced the seal and made adjustments to quiet the vibration.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Los Angeles, CA 90023
Guillermo
Job Details: 02/23/2022
customer would like to reschedule for friday.; schdld next appmnt for 2/25 FRI !
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 02/23/2022
"q1q2-no sign do to covid-19cx concern door not latching.diagnosed and found that the door latch is not responding, need to replace door latch. I replaced door latch, control still not recognizing the door is closed. need to order main control unit. I have now replaced the control and door latch unit is now working properly. no other issues found."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Long Beach, CA 90806
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern unit is dented.diagnosed and found damage to lower rear of microwave, need to replace back and side panels.EXTRA LABOR AUTHO# W11R660NL2; ordrng 1 W11159942 (base) and 1 W11493413 (wraper-cab) and 1 W11360416 (plate)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HESCO
Near Cypress, CA 90630
Victor B.
Job Details: 02/23/2022
f9e1 bad drain pump-ordered; ordrng 1 WPW10605427 (pump-water)
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Los Angeles, CA 90028
Pablo V.
Job Details: 02/23/2022
found front left burner not working unit need new module harness etc ; ordrng 1 W10507834 (harness) and 1 W10507834 (harness) and 1 W10344051 (harness) and 1 WPW10364555 (burner) and 1 WPW10475147 (module spark)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Los Angeles, CA 90016
Benito
Job Details: 02/23/2022
"UNIT IS LEAKING FROM AIR GAP,UNCLOGGED THE BEST I COULD ALONG WITH LINE TO THE DISPOSAL IS WAY TOO SHORT UNKIKED THE BEST I COULD BUT IF ISSUE COMES BACK LINE NEEDS TO BE REPLACED. Q 1NO Q 2NO"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Los Angeles, CA 90027
Pablo V.
Job Details: 02/23/2022
Found this unit not working replace control module main harness etc run test ok request completed q1 q2 no sign Covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 90025
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19use authorization # w11qcr0apl1Cx complaint is that the refrigerator is not making ice. I checked the fliter it brand new Cx just replaced they said. I troubled shooted and tested the water, tested ok! I nspected the ice maker and I found that the on/off switch was in the off posi. I turned the switch on and the ice makier began to engage. I explained to the Cx give it about 12/24 hours to start making a couple batches of ice. and if any more or smae issue to contact us right away. As of now all functions are in working order"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ00
Near Los Angeles, CA 90732
Christian
Job Details: 02/23/2022
"** NEW ISSUE** Unit not sealing due to bad door gaskets, replaced door gaskets and heated them up to get a proper seal, also had to replace dim light and freezer basket due to safety concerns no sign due to covid19 q1n q2n"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near La Palma, CA 90623
Oriale P.
Job Details: 02/23/2022
"found bent foot pedal causing motor to not stop running, reinstalled part tested now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Los Angeles, CA 90732
Christian
Job Details: 02/23/2022
"Unit intermittently dispensing water. found kink on water line going to door. fixed kink and tested, unit now working fine. no sign due to covid19 qn1 q2n"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Los Angeles, CA 90293
Edi
Job Details: 02/23/2022
found bad light not responding J11QND0EPL1 replaced part for customer all componets ok to manufactory specifics q1nq2n no signature per covid19; used 1 W11462342 (MODULE) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Los Angeles, CA 90023
Guillermo
Job Details: 02/23/2022
Q1no Q2no no signature due to covid 19.Washer making loud noise when spining. Found gearcase causing the issue. gearcase needs to be replaced will order parts.; ordrng 1 W10870910 (gearcase) and 1 W10721967 (drive pulley) and 1 WP21366 (nut spaner) and 1 W10780045 (suspension) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Compton, CA 90220
Guillermo
Job Details: 02/23/2022
"Q1no Q2No No signature due to covid 19.Fridge not cooling. Found fridge fan not working found wire causing the issue. Fixed wire and tested unit, fan is runing now. Advise customer to wait 48hr for proper cool."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Seal Beach, CA 90740
Victor B.
Job Details: 02/23/2022
"needs helper, to remove the dryer to check for the leak; ordrng 1 W11199482 (hose) and 1 W11105131 (hose) and 1 WPW10465252 (pump-water) and 1 W10193052 (hose) and 1 ovendolly (oven dolly) and 1 2ndmanhelper (laundry helper)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19--- ice maker is leaking . need auth for repair; saved tckt"
We serviced a
KITCHENAID ICE MAKER
Model KRSF505ESS01
Near Downey, CA 90241
Larry
Job Details: 02/23/2022
"q1q2no--no sign covid-19----erratic ice/water dispensing. not making ice all the time.. found defective door wiring at bottom of freezer door..needs auth for 2nd man also--2cc; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Anaheim, CA 92804
Oriale P.
Job Details: 02/23/2022
"found cust power outlet missing ground, explained to cust this could cause the oven ignitor to not spark to light flame & cause gas leak smell, needs electrician to resolve this issue. unit is workng ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDB01
Near Santa Monica, CA 90405
Edi
Job Details: 02/23/2022
DID complete sealed system job replaced parts advise customer 24 hrs for proper tempts
We serviced a
KITCHENAID OVEN
Model KOSE500EBL02
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19-- f2e1 error code. also mositure build up underneath the console. need double labor auth and 2nd man; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Los Angeles, CA 90003
Benito
Job Details: 02/23/2022
replaced defective dispenser and tested function with cx. q 1no q 2no autho w11r4v0xpl2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Los Angeles, CA 90744
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern same issue unit is freezing veggies.called techline to find issues, at time of diag we could not find any issues, techline suggest intermittent issues with control and thermistor.I replaced the control box and thermistor. cx will monitor"
We serviced a
WHIRLPOOL FREEZER
Model JSD2690HES
Near Culver City, CA 90232
Edi
Job Details: 02/23/2022
replaced parts for customer run diagnose test all componets ok to manufactory specifics q1nq2n no siganture per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Los Angeles, CA 90744
Christian
Job Details: 02/23/2022
unit needs wire harness; ordrng 1 W11566892 (wire harness)
We serviced a
JENN-AIR OVEN
Model JJW2427IL01
Near Anaheim, CA 92807
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 installed racks ckd ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Los Angeles, CA 90016
Benito
Job Details: 02/23/2022
"SET TO NORMAL CYCLE WATER IS BELOW 120 ,SET UNIT ON TST MODE NO ERR CODES ENAGAGED HEATER ON TST AND ADDED WATER TO HEATER AND SHOWED CX THE SIZZLE FROM THE HEATER ALSO SET TO TST AND CHECKED AMPS ON HEATER 6.0 AMPS.SET RINSE AID DISPENSER TO HIGHEST SETTING.INSTRUCTED CX TO PRE HEAT SINK BEFORE STARTING UNIT,RESET BOARD, CONTACTED TECH LINE TO INSURE I COVERED EVERYTHING SR 7733039425."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19-- pan drawers dont close right. ordering parts; ordrng 1 WPW10486290 (shelf-glas) and 1 WPW10468555 (track) and 1 WPW10468556 (track) and 1 WPW10370327 (pan-crispr) and 1 WPW10317184 (pan-crispr)"
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Downey, CA 90241
Javier
Job Details: 02/23/2022
"Unit has drain pump issue customer has old unit, she payed for diagnostic fee, they will Butner unit"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Los Angeles, CA 90045
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the washer was taking long to wash the clothes. I broke down/ Cx instruct on how the cycles times work and how to load/use the washer properly. I recalibrated washer I checked for leaks found none as of now. As of now all functions are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Long Beach, CA 90815
Oriale P.
Job Details: 02/23/2022
"found freezer section wall with ice build up & ice maker leaking water needs parts replaced, cust wants to think about doing repair, may call back.not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 90024
Edi
Job Details: 02/23/2022
W11RAG0FPL2 found evaporator full of frost unit not defrosting replaced thermistor advise customer wait 24 hrs for proper cooling; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Norwalk, CA 90650
Oriale P.
Job Details: 02/23/2022
"replaced bad air damper for ff section door not opening causing high temps in ff section, ran test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
AMANA REFRIGERATOR
Model AGR5330BAS3
Near Los Angeles, CA 90043
Benito
Job Details: 02/23/2022
"FIXED THE CLICKING NOISE ,BUT UNIT WAS ALSO CATCHING FIRE INSIDE OF UNIT. CONTACTED TECH LINE TROUBLESHOT WITH THEM FOUND BROKEN GAS LINES FRONT BURNER/AGENT STATES MALFUNCTION WAS CAUSED BY CX HE GAVE ME THE SR NUMBER/CONTACTE TRADE PARTNERS AND THEY STATES THEY WONT COVER IT UNDER WARRANTY SR 7733024681 SR 7733038287 SR7733024681."
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Cypress, CA 90630
Chris
Job Details: 02/23/2022
I installed the panel and now unit is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FZEM00
Near Placentia, CA 92870
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 def drain was plugged df ckd ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Norwalk, CA 90650
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19----ran test cycle for spin operation. advised on cycle selection.found f8-e1 fault code . verified hot/cold water. cleared code. unit working ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Orange, CA 92868
Carlos
Job Details: 02/23/2022
"q1-no,q2-no,no sign due to covid-19-- replaced console. console is working dryer heats up"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB02
Near Long Beach, CA 90808
Victor B.
Job Details: 02/23/2022
"replaced freezer door and add nameplate, test good, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Bellflower, CA 90706
Larry
Job Details: 02/23/2022
q1q2no---no sign covid-19--replaced evaporator heater and checke dfor ncorrect operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Complaint customer starts a cycle the blue light will come on then go off and the cycle doesn't start. Tried all cycles many times and the dishwasher started everytime. unable to verify the complaint.
We serviced a
WHIRLPOOL VENT HOOD
Model UXL6048YSS0
Near Irvine, CA 92620
Carlos
Job Details: 02/21/2022
"q1-no,q2-no, no sign due to covid-19-- motor wont shut off. switch is bad. need to order parts; ordrng 1 W10853393 (swtch-rckr)"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Irvine, CA 92620
Sarkis M.
Job Details: 02/21/2022
q1q2 no no sing c19 unit ckd working normal air vant issu
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Long Beach, CA 90803
Chris
Job Details: 02/21/2022
The province spectrum I verify that the unit's issue must be with a control board and/or high voltage components due to these do the symptoms I am Experiencing Which are the unit shutting down when using the microwave but not blowing the breaker; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11398764 (Noise filter) and 1 W11325786 (Cntrl) and 1 Ovendolly (Oven dolly)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cerritos, CA 90703
Larry
Job Details: 02/21/2022
q1q2no--no sign covid-19--replaced drain motor...and tested for correct operation
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Torrance, CA 90502
Brandon
Job Details: 02/21/2022
q1q2-no sign due to covid-19cx concern not agitating.diagnosed and found issue with motor and control. need to order parts.; ordrng 1 W11502823 (cntrl-elec) and 1 W11222082 (motor-drve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB9059CS
Near Los Angeles, CA 90007
Guillermo
Job Details: 02/21/2022
Q1no Q2no No signature due to covid 19.No cooling at all. Found evaporator no longer showing frost pattern compressor runs but no freon pumping. Unit will need a seal system repair. Gave customer est customer declined.
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Placentia, CA 92870
Sarkis M.
Job Details: 02/21/2022
q1q2 no no sing c19 need 2 w11245567 and need 2 sensor w10859573 need 2 man auth 2 man job and need dolly; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM
Near Inglewood, CA 90302
Benito
Job Details: 02/21/2022
"upon arrival unit is making ice, reset control elec , lever shuts on and off/all is working to specs. q1 no q 2no photos for reference."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Norwalk, CA 90650
Larry
Job Details: 02/21/2022
q1q2no--no sign covid-19----checked operating temps @116 and 163 with vent off . checked with vent on @ 135 and 178...advised on reducer in vent system. unit is working correctly.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Orange, CA 92867
Sarkis M.
Job Details: 02/21/2022
q1q2 no no sing c19 orderd fuse -------******--------; ordrng 1 279838 (ELEMENT) and 1 279816 (thermal cut off hi) and 1 WP3392519 (thermal fuse)
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HZ8
Near Long Beach, CA 90815
Larry
Job Details: 02/21/2022
q1q2no--no sign covid-19---not heating and making load humming noise when unit starts; ordrng 1 W11334531 (transformer) and 1 mc (MC) and 1 W11256462 (diode) and 1 W11497298 (SWITCH) and 1 W11402082 (mag) and 1 W10850446 (capactr-mg)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ01
Near Paramount, CA 90723
Larry
Job Details: 02/21/2022
q1q2no--no sign covid-19-----replaced shelf and front endcap
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Los Angeles, CA 90001
Guillermo
Job Details: 02/21/2022
Q1no Q2no No signature due to covid 19.Washer burnt smell. Found gearcase leaking oil onto belt. Belt burnt due to excessive heat. Called tech line and safety team.SR#7733012357parts authorization only#M11PM40WP1SR#7733005769; ordrng 1 W11283592 (motor-drve) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11454734 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Fullerton, CA 92833
Shawn
Job Details: 02/21/2022
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed compressor and drier. All functions tested ok well on site.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Los Angeles, CA 90034
Benito
Job Details: 02/21/2022
"malfunction caused by defective part, reinstalled and insured all gaskets are flushes and sealing properly to avoid water contact to ui. photos for reference. q 1no q 2no labor/autho w11pt81al1.no a cb."
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Inglewood, CA 90304
Guillermo
Job Details: 02/21/2022
Q1no Q2no No signature due to covid 19.Washer showing SUDs error code. Found customer overusing detergent. Customer has also never done the clean washer cycle. Customer also underloading overloading. and using wrong cycles. explained and showed customer how to use cycles and unit. also did a clean washer cycle with affresh for customer.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Los Angeles, CA 90291
Edi
Job Details: 02/21/2022
ordering parts for customer requesting new unit no satisfy with product; ordrng 1 13094747SQ (dor-fip ss) and 2 W10830046 (gasket-fip)s and 1 W11177238 (rail-mulln) and 1 W10571967 (frz door gasket (gr))