We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Tustin, CA 92780
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 installed handle and orderd shelf and drower ds to cust; ordrng 2 W11239961 (bin-cntlvr--------ds------)s and 1 W11162443 (cover ------------ds-------) and 1 W11162446 (pan-meat ------ds-------)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS15
Near Palos Verdes Estates, CA 90274
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling properly.diagnosed and found over heated compressor and bad frost pattern, compressor and evap needs to be replaced. unit is a built in and needs 2 techs to repair.; ordrng 1 W10841139 (compressor) and 1 WPW10427993 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Buena Park, CA 90620
Victor B.
Job Details: 10/14/2021
"there was a ice cube holding the ejector from moving i removed it went thru cycle and got water, q1 noq 2no, i didn't ge tsignature cause covid-19adams1180@sbcglobal.net"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ00
Near Long Beach, CA 90808
Oriale P.
Job Details: 10/14/2021
"found water filter stuck inside housing, reinstalled water filter properly, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Los Angeles, CA 90094
Guillermo
Job Details: 10/14/2021
"Q1no Q2no No signature due to covid 19.Replaced compressor, filter dryer, and fresh food evap coil. Charged unit with freon. Pressures are god and compressor is running. Advise customer to wait 48hrs for unit to get back to normal."
We serviced a
WHIRLPOOL MICROWAVE OTR
Model WMH32519HV06
Near Fullerton, CA 92832
Javier
Job Details: 10/14/2021
Found microwave noisy and not heating. Replaced magnetron and blowewr. tested all functioins to be working as design. Call for double labor authorization: wzgq4zgnl2. Q1 no q2 no no signature due to covid 19 protocol.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS20XVMS2
Near Manhattan Beach, CA 90266
Christian
Job Details: 10/14/2021
"Unit isnt cooling. It has power but display board isnt responsive. Tested and found it was receiving proper voltage from main control board. After cycling power unit still not responsive. Has a bad display board part number 13053103SP. Part No longer available. Unable to repair. No sign due to covid19 q1n q2n; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Downey, CA 90242
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19.Evaporator coil completely iced up. Removed all the ice and replaced the evaporator fan motor thermistor assembly.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Santa Ana, CA 92701
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx compliant was that the washer was not draining. I tested the drain pump, tested ok. I recalibrated washer, checked for leaks found none as of now all specs are in working order. I did recommend that the Cx get his drian pipe shorten that is was about a 'Foot and Half' above the washer which is way too high and could cause the drain process to back up. As of now all functions are in working order"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Rack is corroding and needs to be replaced. ordering part.; ordrng 1 W10311986 (lower dishrack) and 1 W10727422 (dishrack)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near West Carson, CA 90710
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19re-diagnosed per cx, this time i found that the turntable ring with rollers was making a little noise when rotating, i advised cx that noise may be normal, cx does not like that and wants parts replaced.; ordrng 1 W11252182 (ring-turn) and 1 W11335034 (turntable)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS02
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 10/14/2021
"q1q2no sign do to covid-19cx concern freezer drawer not opening and closing properly.diagnosed and found that the grease in the track was all gone, causing freezer to get stuck.i greased up both tracks and tested for proper function. everything is good to go. no other issues found. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cerritos, CA 90703
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Rechecked the refrigerator and found the unit had cycled off upon arrival. The refrigerator temperature taken under the milk was 36.7f the freezer temps is 5.5f. The settings are 33f in the refrigerator and 0f for the freezer.; ordrng 1 WPW10479155 (control) and 1 WP482338 (adhesive) and 1 WP542638 (grease) and 1 W11373777 (air tower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Long Beach, CA 90805
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, not making ice,found broken icemaker,replaced it tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cypress, CA 90630
Victor B.
Job Details: 10/14/2021
inpeller and yoke just spin and doesn't move the ice container to delivey ice-ordered; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"repalced freezer led, heater test good, aso replaced ice maker but it doesn't go thru cycle-reordered; ordrng 1 W11483245 (ice maker)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Q1 No Q2 No No sign due to covidCx complaint washer wouldnt go into a cycle.Changed control board on unit and it was working correctly in a regualr cycle it would activate when manually activated in diagnostic cycle will order a door latch and return upon arrival of parts; ordrng 1 W10810403 (lid lock assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90062
Benito
Job Details: 10/14/2021
"no cool malfunction caused by frozen return lines/evaporator ctushed in the middle, removed fixed reinstalled and tested function.photos for reference. q1 no q2 no"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS
Near Long Beach, CA 90803
Victor B.
Job Details: 10/14/2021
"both tacks and boh adjusters broken repalced test good, q1 no, q2 no, i didn't ge tsignature cause covid-19"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Tustin, CA 92782
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Oven door still heating up talk to techline reordering insulation kit evidently not all parts were in the box; ordrng 1 W11025151 (Insulation kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Long Beach, CA 90805
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found the actuator arm out of the slot. Replaced the actuator and tested operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"drawer wire and electrical board damage from water-ordered drawer and board for drawer i need to check the ice fan., broken shelve; ordrng 1 W10807832 (shelf-glas) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11226501 (heater) and 1 W11336585 (FRONT-PAN) and 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found led module dead. Replaced led module. tested all functions.. tested ok Q1 no Q2 no. No signature due covid 19 protocol.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290RTB02
Near Anaheim, CA 92807
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Refrigerator needs right side refrigerator door gasket ordering gasket; ordrng 1 W10830047 (Gasket)"
We serviced a
KITCHENAID COOKTOP-GAS
Model ABCDEFG
Near Torrance, CA 90505
Christian
Job Details: 10/14/2021
Q1 No Q2 No No sign due to covidcx complaint lack of igniting on front left burner. There was build up in the orfice of the burner and there was gunkin the teeth of the burner head also. i cleaned the inside of orfice and burner head teeth and tested the unit and as of now everything is in working order
We serviced a
MAYTAG DRYER
Model MGD7100DC0
Near Gardena, CA 90247
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the idler pulley.
We serviced a
KITCHENAID OVEN
Model KEBS177SBL00
Near Carson, CA 90746
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. broiler element burned trhough.; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
UNit not dispensing water with filter installed but will dispense without filter. tested and needs new filter housing.; ordrng 1 WPW10341545 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Long Beach, CA 90814
Chris
Job Details: 10/14/2021
I found a clogged in the drain so I cleaned it out with the steamer and now unit shouldn't clogged again. And cause a icebuildup that prevented ff to cool.
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Torrance, CA 90503
Christian
Job Details: 10/14/2021
Unit not completing cycles. Tested and found that unit wasnt able to complete cycles due to improper loading of unit causing balancing issues during rinse/ spin. Explained to consumer how to load properly no sign due to covid19 q1n q2n
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Los Alamitos, CA 90720
Victor B.
Job Details: 10/14/2021
"water doesn't get cold enought to make ice needs seal job and helper, auth#kzgidzgnl2; ordrng 1 WPW10218037 (evaporator) and 1 W10913906 (coupler) and 1 WPW10605286 (compressor) and 1 2ndman (2nd man helper)"
We serviced a
MAYTAG DRYER
Model MGD5630HW2
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found dryer dead. Ordering parts.Q1 no Q2 no. No signature due to covid 19 protocol.; ordrng 1 W11384511 (control panel) and 1 W11512510 (control board)
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lawndale, CA 90260
Christian
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covidUnit not turning on has power but the user interface wasnt functioning tested control board and checked for correct voltage part number 13053103SP cant fix due to part not avalible; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW0
Near Irvine, CA 92620
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new actuator and cam unit working his design now. No charge for cam that part under warranty PO4701024288"
We serviced a
WHIRLPOOL REFRIGERATOR FD
Model WRV986FDEM01
Near La Mirada, CA 90638
Javier
Job Details: 10/14/2021
Found faulty lower ice maker. ordering part. Q1 no Q2 no. No signature duew to covid 19 protocol.; ordrng 1 W10886931 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48FTS15
Near Palos Verdes Estates, CA 90274
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling properly.diagnosed and found over heated compressor and bad frost pattern, compressor and evap needs to be replaced. unit is a built in and needs 2 techs to repair.; ordrng 1 W10841139 (compressor) and 1 WPW10427993 (evaporator)"
We serviced a
WHIRLPOOL DRYER
Model KSRP25FNBT00
Near Los Angeles, CA 90056
Benito
Job Details: 10/14/2021
"malfunction caused by spring from ice route out of place , reinsatlled along with cleaned all of the ice for cx. q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561KES
Near South Gate, CA 90280
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found dispenser tank frozen. Thawed the tank. Estimate for the end cap and pantry cover is accepted; ordrng 1 W10874836 (endcap) and 1 W10827015 (cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Lomita, CA 90717
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling.diagnosed and found defrost issue in freezer, thermistor needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Carson, CA 90745
Brandon
Job Details: 10/14/2021
q1q2-no sign do to covid-19cx concern unit is not cooling.diagnosed and found that the start device has failed and needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10189190 (start-dev)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS20XVMS2
Near Manhattan Beach, CA 90266
Christian
Job Details: 10/14/2021
"Unit isnt cooling. It has power but display board isnt responsive. Tested and found it was receiving proper voltage from main control board. After cycling power unit still not responsive. Has a bad display board part number 13053103SP. Part No longer available. Unable to repair. No sign due to covid19 q1n q2n; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN
Model KODC304ESS
Near Palos Verdes Estates, CA 90274
Christian
Job Details: 10/14/2021
"Unit not starting, has f3e0 error code. Tested and found it had a bad main control board. Consumer doesnt want us to continue with repair, they will contact store isntead. no sign due to covid19 q1n q2n"
We serviced a
KITCHENAID MICROWAVE OTR
Model KMHP519ESS5
Near Anaheim, CA 92807
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Van microwave not heating the magnetron tube capacitor and diode also a second man to help pull unit down; ordrng 1 W10754517 (Magnetron) and 1 W11553234 (THRMST-FIX) and 1 W11256462 (Diode) and 1 W10561774 (Capacitor) and 1 Second man"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Downey, CA 90241
Larry
Job Details: 10/14/2021
q1q2no--no sign covid-19-----compressor not starting on its on....unplugged refer and unit running ok. now--found defective control board.; ordrng 1 W10843055 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Rack is corroding and needs to be replaced. ordering part.; ordrng 1 W10311986 (lower dishrack) and 1 W10727422 (dishrack)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPFXDB00
Near Tustin, CA 92782
Carlos
Job Details: 10/14/2021
"q1-no,q2-no, no sign due to covid-19---- inverter light blinks 3 times. power failure to the acu and inverter board. ordering parts . repair is scheduled for the 25th but if part comes in before the 20th please put appointment earlier; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found noisy and not spining. Ordering parts. Q1 no Q2 no. No signature due to covid 19 protocol.; ordrng 1 WPW10453673 (rotor) and 1 W10870752 (stator) and 1 W11253212 (screw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cerritos, CA 90703
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Rechecked the refrigerator and found the unit had cycled off upon arrival. The refrigerator temperature taken under the milk was 36.7f the freezer temps is 5.5f. The settings are 33f in the refrigerator and 0f for the freezer.; ordrng 1 WPW10479155 (control) and 1 WP482338 (adhesive) and 1 WP542638 (grease) and 1 W11373777 (air tower)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Tustin, CA 92782
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 adj igntr ckd working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Carson, CA 90745
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19replaced thermistor, and fan motor, everything looks good, except there is a rear whel missing causing unit to be off level.; ordrng 1 WPW10475495 (roller-cab) and 1 WP2179826 (rivet) and 1 W11476984 (axle clip)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Los Angeles, CA 90045
Benito
Job Details: 10/14/2021
"unable to locate washer leak, opened console /tested all valves /all lines are dry.drain pump okay along with drain lines /bottom is dry no water marks visible/filled with water and drained/drain pipe souns like its about to overflow/insructed cx in regards. q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cypress, CA 90630
Victor B.
Job Details: 10/14/2021
inpeller and yoke just spin and doesn't move the ice container to delivey ice-ordered; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Long Beach, CA 90802
Chris
Job Details: 10/14/2021
I replaced the filltube that was causing water to splash out the tube causing leaks . I tested the water with it and verified it wasn't leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"repalced freezer led, heater test good, aso replaced ice maker but it doesn't go thru cycle-reordered; ordrng 1 W11483245 (ice maker)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
Q1 No Q2 No No sign due to covidCx complaint washer wouldnt go into a cycle.Changed control board on unit and it was working correctly in a regualr cycle it would activate when manually activated in diagnostic cycle will order a door latch and return upon arrival of parts; ordrng 1 W10810403 (lid lock assy)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bell Gardens, CA 90201
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, not complete cycle,stop on spin cycle,checked belt,motor actuator,ran diagnostic test, order control and actuator; ordrng 1 W10913953 (actuator) and 1 W11417466 (main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCP22EXMP3
Near Long Beach, CA 90803
Chris
Job Details: 10/14/2021
I ended up having to replace ice maker and tested after the replacement and I spoke and filled with water and it shoand I said pretty producing ice within a few hours
We serviced a
KITCHENAID M/W OVEN COMBO
Model KOCE500ESS09
Near Irvine, CA 92602
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the MW says the door is open when its closed properly and that the lens- lamp went out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harness wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Inglewood, CA 90304
Edi
Job Details: 10/14/2021
customer complaint not power : found bad display board replaced part for customer all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Los Angeles, CA 90034
Pablo V.
Job Details: 10/14/2021
found unit not making ice unit need new icemaker harness baffle and valve custmer dedcided to purchase a new unit request completed q1 q2 no sign covid 19
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Santa Monica, CA 90402
Gilbert
Job Details: 10/14/2021
unit is not washing need a motor pum and arm spray. cust do not want to fix now
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BW2
Near Tustin, CA 92782
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Oven door still heating up talk to techline reordering insulation kit evidently not all parts were in the box; ordrng 1 W11025151 (Insulation kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTQ
Near Signal Hill, CA 90755
Chris
Job Details: 10/14/2021
As Tech Support advised to replace the default timer and let thermostat together and that should bring power back to the unit; ordrng 1 WP2211031 (Thermostat) and 1 W10822278 (Defrost timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS00
Near Buena Park, CA 90621
Oriale P.
Job Details: 10/14/2021
"replaced bad compressor with bad evap & filter dryer both section has proper air cooling advised cust to allow 24 to 48 hrs to reach normal temps not signed due to COVID-19 protocol. Q1: No, Q2: No auth#KZH5900NL2"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, CA 90713
Larry
Job Details: 10/14/2021
q1q2no--no sigm covid-19---replaced rc fan motor assembly and tested for correct operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290RTB02
Near Anaheim, CA 92807
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Refrigerator needs right side refrigerator door gasket ordering gasket; ordrng 1 W10830047 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Bell Gardens, CA 90201
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, interior light is not working, found damaged led light module,replaced refrigerator and freezer LED module, tested good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Los Angeles, CA 90710
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern washer not going through the cycles properly, and clicking alot near the lid.diagnosed and found that lid latch had damage to spring not allowing for proper function, also the actuator arm has slide out from the CAM, causing unit to not agitate or spin properly, i replaced the lid latch, and actuator. tested unit everything working. job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bell Gardens, CA 90201
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, cook top is making clicking noise,found liquid is spilled on ignitor, instructed customer,corrected problem tested good."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Los Angeles, CA 90037
Benito
Job Details: 10/14/2021
"f6e3 err code. reset board set to manual tst tested all functions.all is working proper at the momentet.send cx estimate if issue comes back, reset recalibrated and tesetd . q1 no q2 no"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"complaint was that the washer wasn't drianing properly. Cx said that he unclugged the diran from the bottom himself and only found a mask clogging up the drain. I took another look at the drain pump and I found no debri or anything clogging it. I tested the drain pump out, it tested ok. I recalibrated washer and I found during the spin cycle thier is a loud clanking noise. I opened up the top and back panel of the washer I ran a spin cycle again to see if I can determine where the noise was coming from I couldn't determine where it was coming from exactly I strongly believe that the noise internally/in between the outter/inner basket I advised Cx that the entire basket assembly would probably need to be replaced. Cx not happy & declined & will call whirlpool wants a replacement."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Redondo Beach, CA 90277
Christian
Job Details: 10/14/2021
UNit not dispensing water with filter installed but will dispense without filter. tested and needs new filter housing.; ordrng 1 WPW10341545 (housing)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Santa Ana, CA 92706
Carlos
Job Details: 10/14/2021
"q1-no,q2-no, no sign due to covid-19-- when unit is plugged in the drain pump turns on. canceled unit and drain pump turned off. explained to cx why this issue happened. educated cx on the unit. recalibrated and tested okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Orange, CA 92867
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 unit was unplugde unit now not making anny nois at this time ------x--------
We serviced a
MAYTAG DRYER
Model MGD5630HW2
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found dryer dead. Ordering parts.Q1 no Q2 no. No signature due to covid 19 protocol.; ordrng 1 W11384511 (control panel) and 1 W11512510 (control board)
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lawndale, CA 90260
Christian
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covidUnit not turning on has power but the user interface wasnt functioning tested control board and checked for correct voltage part number 13053103SP cant fix due to part not avalible; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Los Angeles, CA 90045
Guillermo
Job Details: 10/14/2021
"Q1no Q2no No signature due to covid 19.upper rack rails rusted. Found rails rusted and braking off. Replaced rails and tested unit. Unit supplies water, circulates water and drains fine no other issues. use authorization # s22916"
We serviced a
JENN-AIR OVEN
Model JMW2427IM03
Near Irvine, CA 92604
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that their is a minor tear in the upper left side of the gasket. I inspected the entire gasket to see if their was any other tears throghout. found none, I also determined that their is no punture hole in the tear in the upper left side of the gasket. Cx has used the oven and had no issues. I took a picture in SD Mobile As of now all specs are in working order."
We serviced a
WHIRLPOOL DRYER
Model MGD8200FC1
Near Los Angeles, CA 90064
Gilbert
Job Details: 10/14/2021
unit making noise it need supports roolers pully and bell cust do not want to fix now
We serviced a
WHIRLPOOL REFRIGERATOR FD
Model WRV986FDEM01
Near La Mirada, CA 90638
Javier
Job Details: 10/14/2021
Found faulty lower ice maker. ordering part. Q1 no Q2 no. No signature duew to covid 19 protocol.; ordrng 1 W10886931 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561KES
Near South Gate, CA 90280
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found dispenser tank frozen. Thawed the tank. Estimate for the end cap and pantry cover is accepted; ordrng 1 W10874836 (endcap) and 1 W10827015 (cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Lomita, CA 90717
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19cx concern not cooling.diagnosed and found defrost issue in freezer, thermistor needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Carson, CA 90745
Brandon
Job Details: 10/14/2021
q1q2-no sign do to covid-19cx concern unit is not cooling.diagnosed and found that the start device has failed and needs to be replaced.cx will pay apon repair.; ordrng 1 WPW10189190 (start-dev)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near West Hollywood, CA 90069
Pablo V.
Job Details: 10/14/2021
pull unit out replace bad control panel and diffuser test ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cudahy, CA 90201
Benito
Job Details: 10/14/2021
installed sealer gum arounf water tank along with reset sensors in ff side/instructed cx to move items foward to avoid overfreezing. q1 no q2 no
We serviced a
KITCHENAID MICROWAVE OTR
Model KMHP519ESS5
Near Anaheim, CA 92807
Roger
Job Details: 10/14/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Van microwave not heating the magnetron tube capacitor and diode also a second man to help pull unit down; ordrng 1 W10754517 (Magnetron) and 1 W11553234 (THRMST-FIX) and 1 W11256462 (Diode) and 1 W10561774 (Capacitor) and 1 Second man"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Downey, CA 90241
Larry
Job Details: 10/14/2021
q1q2no--no sign covid-19-----compressor not starting on its on....unplugged refer and unit running ok. now--found defective control board.; ordrng 1 W10843055 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPFXDB00
Near Tustin, CA 92782
Carlos
Job Details: 10/14/2021
"q1-no,q2-no, no sign due to covid-19---- inverter light blinks 3 times. power failure to the acu and inverter board. ordering parts . repair is scheduled for the 25th but if part comes in before the 20th please put appointment earlier; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near La Habra, CA 90631
Javier
Job Details: 10/14/2021
Found noisy and not spining. Ordering parts. Q1 no Q2 no. No signature due to covid 19 protocol.; ordrng 1 WPW10453673 (rotor) and 1 W10870752 (stator) and 1 W11253212 (screw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Downey, CA 90241
Larry
Job Details: 10/14/2021
"dishwasher is leaking water,found rat chew 3 hoses,replaced all damaged hose,part pickup from Marcone,tested good no leak.; pckd up 1 WPW1054527 (drain hose) and 1 8269144A (drain hose) and 1 w10445979 (hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Orange, CA 92866
Denis
Job Details: 10/14/2021
"call tech line , submitted for review ,product replacement. sr# 7731994041"
We serviced a
WHIRLPOOL WASHER/DRYER COM
Model LTG6234DQ2
Near Tustin, CA 92782
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19PO#:4701023431Cx complaint is that the washer was cuttin gup his clothes I found that the top of the basket for some reason had sharp edges, I aslo tried to recalibrate unit but I can that the gear case along with the basket break was locked up. also the timer on the dryer was not working properly. I wrote up an entire estimate of what I needed to replace in order to fix all the issues. Cx declined and said he wil replace/get a new unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Long Beach, CA 90815
Denis
Job Details: 10/14/2021
Installed new soap dispenser.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Carson, CA 90745
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19replaced thermistor, and fan motor, everything looks good, except there is a rear whel missing causing unit to be off level.; ordrng 1 WPW10475495 (roller-cab) and 1 WP2179826 (rivet) and 1 W11476984 (axle clip)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Long Beach, CA 90805
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19replaced icemaker and cycled it to make sure its working as it should, everything is working normal.job complete."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Carson, CA 90746
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. Checked the dryer for noise. Removed coins from the dryer and tested.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Long Beach, CA 90814
Victor B.
Job Details: 10/14/2021
"left f.f. switch connector wasn't connected right i disconnect it and connect it now ajar door turn off with doors close, q1 no, q2 no, i didn't ge tsignature cause covid-19"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bell Gardens, CA 90201
Larry
Job Details: 10/14/2021
"Q1 No Q2 No No sign due to covid, not complete cycle,stop on spin cycle,checked belt,motor actuator,ran diagnostic test, order control and actuator; ordrng 1 W10913953 (actuator) and 1 W11417466 (main control)"