We serviced a
WHIRLPOOL RANGE
Model SF315PEMB1
Near Los Angeles, CA 90094
Steven
Job Details: 02/24/2022
"NO Q1, NO Q2, NO Covid 19I pulled out the range oven and removed the old cntrl board and I installed the new cntrl board on correctly. I put unit back into place properly, No Damages! I tested the oven and it wouldn't ignite. I then tested the top 4 burner and they all work ok except everytime I use/turn on burners the cntrl board would short out and turn off completely. I would need a ignitor and the cntrl harness. part# 98014883 cntrl harness unfortunatelynis a Discontinued part and no longer available. I showed/explained to the Cx the situation regarding the parts. Cx said she will just buy a new range oven. As of now I will close out the service order as is."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Los Angeles, CA 90731
Christian
Job Details: 02/24/2022
unit making noise during operation. found noise coming from loose clip on wire harness. secured wire harness and also better leveled washer to help reduce noise. no sign due to covid19 q1n q2n
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near La Mirada, CA 90638
Oriale P.
Job Details: 02/24/2022
"replaced torn damaged door seal & made repair to door not closing all the way, ran test working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Los Angeles, CA 90019
Pablo V.
Job Details: 02/24/2022
replace bad compressor and evap run test ok request completed q1 q2 no sign covid 19 auth # J11S590AL2
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 02/24/2022
"Unit has f5e2 error code of lid lock failure. Found build up on mechanism preventing proper locking. removed build up and tested, unit is now locking fine. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Los Angeles, CA 90037
Benito
Job Details: 02/24/2022
"maneuvered unit out of small space to get to the back, installed new hose, set to normal operation cycle and drained water out, all is working proper now. q 1no q 2no"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near La Mirada, CA 90638
Larry
Job Details: 02/24/2022
q1q2no--no sign covid-19---found no fault codes. checked suspension rods and adjust left rear foot. ran manual spin cycle and unit is working ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Los Angeles, CA 90008
Benito
Job Details: 02/24/2022
"malfunction caused by belllow, removed old replaced and tested function.spoke to jeremy in regards of part price q1 no q 2no"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS
Near West Hollywood, CA 90069
Pablo V.
Job Details: 02/24/2022
found door not closing instruc cutomer about closing and opening door test door switch ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Norwalk, CA 90650
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19-leaking into ice container-plastic piece missing from ice maker. replaced defective ice maker and harvest and fill tested.. no leaks
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Replaced the seal and made adjustments to quiet the vibration.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Los Angeles, CA 90047
Benito
Job Details: 02/23/2022
"no power. no indicator light,120 coming in and out the filter to board.no indicator light, unit will need both boards along with reprograming back to specs, send cx estimate, she will think about the repair and contact us back if needed . q1 no q 2no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90044
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. The compressor is grounded.; ordrng 1 WPW10507886 (compressor) and 1 W11506635 (coupler)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 02/23/2022
"q1q2-no sign do to covid-19cx concern door not latching.diagnosed and found that the door latch is not responding, need to replace door latch. I replaced door latch, control still not recognizing the door is closed. need to order main control unit. I have now replaced the control and door latch unit is now working properly. no other issues found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Anaheim, CA 92806
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 orderd compressor and evap -----------x; ordrng 1 W11546692 (evap) and 1 W11369198 (compressor) and 1 W10913906 (coupler)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Los Angeles, CA 90291
Edi
Job Details: 02/23/2022
recall same part out replaced part for customer run diagnose test all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Redondo Beach, CA 90278
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Ice maker is not working but the dispenser is working. replacced the ice maker and cycled for fill.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. The washer power button was blinking with no response. Unplugged the washer and tested in diagnostics all passed. Tested the ui and started a cycle the washer is working normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Lakewood, CA 90712
Chris
Job Details: 02/23/2022
Coninspection I verified the unit has a restriction cool and is only reaching through the fresh coil and no other coils are frosting up so I'm going to need to replace the evaporater coil; ordrng 1 WPW10608485 (Evap coil) and 1 8201675 (Compressor) and 1 Sealedsystemtech (Sealedsystem tech)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW
Near Los Angeles, CA 90024
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the DW is not draining/working. I pulled out the unit and removed the drain pump to check for any restriction, found none as of now. I removed the drain hose from the garbage disposal I drained the the water adn it began to drain on its own. I showed/explained to Cx that he has some type of restriction coming from his garbage disposal. I advised Cx to get a plumber to resolve issue. As of now their are no leaks and DW is in working order"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Carson, CA 90745
Christian
Job Details: 02/23/2022
** W11RJW1NL2 EXTRA LABOR **unit not heating up any food. replaced all orderd parts and tested to verify unit is now working/ no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cerritos, CA 90703
Oriale P.
Job Details: 02/23/2022
"replaced bad leaking door seal with dispener, ran test with water, working ok no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No auth# W11RIY0NL2"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Long Beach, CA 90814
Denis
Job Details: 02/23/2022
Found defective inverter board ( intermittent ) compressor has to be replace as well. Customer will look for a new refrigerator. No signature as per cov id19 protocol.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Inglewood, CA 90301
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Error f2e2. Replaced the harness from hmi to acu and still same error.; ordrng 1 W11419171 (cntrl-elec) and 1 W11478526 (panel ui)
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Los Angeles, CA 90019
Guillermo
Job Details: 02/23/2022
"Q1no Q2no No signature due to covid 19.Display melted and 2 knobs no longer good. Found display console melted and cracked 2 knobs no longer work. Gave customer est of repair, customer agreed to continue will order parts.; ordrng 1 W10881757 (swtch-memb) and 3 W11122880 (knob)s"
We serviced a
WHIRLPOOL WASHER
Model WFW92HESCO
Near Cypress, CA 90630
Victor B.
Job Details: 02/23/2022
f9e1 bad drain pump-ordered; ordrng 1 WPW10605427 (pump-water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Los Angeles, CA 90023
Guillermo
Job Details: 02/23/2022
customer would like to reschedule for friday.; schdld next appmnt for 2/25 FRI !
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Long Beach, CA 90803
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19after installing new drum i found that the dryer drum is oblong causing un-even tumble and noise. need to re-order.; ordrng 1 W10899578 (drum)
We serviced a
JENN-AIR RANGE
Model JDRP436WP02
Near Los Angeles, CA 90028
Pablo V.
Job Details: 02/23/2022
found front left burner not working unit need new module harness etc ; ordrng 1 W10507834 (harness) and 1 W10507834 (harness) and 1 W10344051 (harness) and 1 WPW10364555 (burner) and 1 WPW10475147 (module spark)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Long Beach, CA 90806
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern unit is dented.diagnosed and found damage to lower rear of microwave, need to replace back and side panels.EXTRA LABOR AUTHO# W11R660NL2; ordrng 1 W11159942 (base) and 1 W11493413 (wraper-cab) and 1 W11360416 (plate)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Long Beach, CA 90814
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19cx concern gasket is torn.diagnosed and found torn bellow. need to replace bellow or unit will continue to leak.; ordrng 1 W11314648 (bellow)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Los Angeles, CA 90027
Pablo V.
Job Details: 02/23/2022
Found this unit not working replace control module main harness etc run test ok request completed q1 q2 no sign Covid 19
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Los Angeles, CA 90066
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Special Project for a heating element replacement. I removed the old heater and installed the new heater on correctly and securley. I ran a daignostics test on the DW checked for leaks found none as of now. As of now all functions are in working order"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Found the manifold nut loose. Tightened the manifold nut. No longer leaking gas.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Carson, CA 90810
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19cx concern unit does not spin watewr out of the clothes.diagnosed and found that the actuator was not engaging properly. I replaced the actuator now everything is working normaly. no other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Los Angeles, CA 90016
Benito
Job Details: 02/23/2022
"UNIT IS LEAKING FROM AIR GAP,UNCLOGGED THE BEST I COULD ALONG WITH LINE TO THE DISPOSAL IS WAY TOO SHORT UNKIKED THE BEST I COULD BUT IF ISSUE COMES BACK LINE NEEDS TO BE REPLACED. Q 1NO Q 2NO"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near La Palma, CA 90623
Oriale P.
Job Details: 02/23/2022
"found bent foot pedal causing motor to not stop running, reinstalled part tested now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Los Angeles, CA 90046
Pablo V.
Job Details: 02/23/2022
found damage door cosmetic par not cover under warranty customer is paying for full repair ; ordrng 1 12977880SQ (door)
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ00
Near Los Angeles, CA 90732
Christian
Job Details: 02/23/2022
"** NEW ISSUE** Unit not sealing due to bad door gaskets, replaced door gaskets and heated them up to get a proper seal, also had to replace dim light and freezer basket due to safety concerns no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Los Angeles, CA 90026
Pablo V.
Job Details: 02/23/2022
found refrigerator not dispensing ice unscrew panel found broken wire frim freezer door instruc cutomer that wire can not be repair and that she need a new door customer is going to call whirlpool request completed q1 q2 no sign covid 19
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Los Angeles, CA 90023
Guillermo
Job Details: 02/23/2022
Q1no Q2no no signature due to covid 19.Washer making loud noise when spining. Found gearcase causing the issue. gearcase needs to be replaced will order parts.; ordrng 1 W10870910 (gearcase) and 1 W10721967 (drive pulley) and 1 WP21366 (nut spaner) and 1 W10780045 (suspension) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Torrance, CA 90505
Christian
Job Details: 02/23/2022
"unit is not cooling, display has two dashes going through it. tried resetting board but it stilll doing same issue. needs new board.; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
WHIRLPOOL FREEZER
Model JSD2690HES
Near Culver City, CA 90232
Edi
Job Details: 02/23/2022
replaced parts for customer run diagnose test all componets ok to manufactory specifics q1nq2n no siganture per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lynwood, CA 90262
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19---cleared clogged drain and unit draining ok now
We serviced a
KITCHENAID OVEN
Model KOSE500EBL02
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19-- f2e1 error code. also mositure build up underneath the console. need double labor auth and 2nd man; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 90025
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19use authorization # w11qcr0apl1Cx complaint is that the refrigerator is not making ice. I checked the fliter it brand new Cx just replaced they said. I troubled shooted and tested the water, tested ok! I nspected the ice maker and I found that the on/off switch was in the off posi. I turned the switch on and the ice makier began to engage. I explained to the Cx give it about 12/24 hours to start making a couple batches of ice. and if any more or smae issue to contact us right away. As of now all functions are in working order"
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Los Angeles, CA 90004
Pablo V.
Job Details: 02/23/2022
unit need a new thermostat and control; ordrng 1 WPW10675033 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19-- pan drawers dont close right. ordering parts; ordrng 1 WPW10486290 (shelf-glas) and 1 WPW10468555 (track) and 1 WPW10468556 (track) and 1 WPW10370327 (pan-crispr) and 1 WPW10317184 (pan-crispr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB02
Near Long Beach, CA 90808
Victor B.
Job Details: 02/23/2022
"replaced freezer door and add nameplate, test good, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Los Angeles, CA 90045
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the washer was taking long to wash the clothes. I broke down/ Cx instruct on how the cycles times work and how to load/use the washer properly. I recalibrated washer I checked for leaks found none as of now. As of now all functions are in working order"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Inglewood, CA 90301
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Checked the oven and found no 220 vots to it. Opened the junction box in the wall and found the red wire not connected. Connected the red wire and tested for heat.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Norwalk, CA 90650
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19-leaking into ice container-plastic piece missing from ice maker. replaced defective ice maker and harvest and fill tested.. no leaks
We serviced a
AMANA REFRIGERATOR
Model AGR5330BAS3
Near Los Angeles, CA 90043
Benito
Job Details: 02/23/2022
"FIXED THE CLICKING NOISE ,BUT UNIT WAS ALSO CATCHING FIRE INSIDE OF UNIT. CONTACTED TECH LINE TROUBLESHOT WITH THEM FOUND BROKEN GAS LINES FRONT BURNER/AGENT STATES MALFUNCTION WAS CAUSED BY CX HE GAVE ME THE SR NUMBER/CONTACTE TRADE PARTNERS AND THEY STATES THEY WONT COVER IT UNDER WARRANTY SR 7733024681 SR 7733038287 SR7733024681."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Los Angeles, CA 90066
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the washer is making a thunking I checked for error codes found none as of now. I recalibrated washer. Due to washer being in a very tight space I prepared the wavier form Cx refused to sign wavier. I ask/explained to Cx if he doesn't want to sign the waiver I would need unit to be pulled out/accesible for me to work on. Cx pulled unit out. I began to look under unit I found that the bolt to the stater was loose. I tightened bolt firmly. Cx pushed unit back innto place. I then ran a complete diagnostics test. unfortunately I could not replicate the thunking noise. As of now all functions are in working order"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Gate, CA 90280
Guillermo
Job Details: 02/23/2022
Q1no Q2no No signature due to covid 19.Washer vibrating and not supplying enough water. Washer agitates drains and spins fine. Customer floor is hallow shakes when unit spins. Adjusted legs and recalibrated washer. Washer is good. explained to customer about issue and about water level. no other issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Complaint customer starts a cycle the blue light will come on then go off and the cycle doesn't start. Tried all cycles many times and the dishwasher started everytime. unable to verify the complaint.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cerritos, CA 90703
Oriale P.
Job Details: 02/23/2022
"replaced heater assy per whirlpool service pointer replacement, ran test with water working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHW
Near Los Angeles, CA 90024
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the DW is not draining/working. I pulled out the unit and removed the drain pump to check for any restriction, found none as of now. I removed the drain hose from the garbage disposal I drained the the water adn it began to drain on its own. I showed/explained to Cx that he has some type of restriction coming from his garbage disposal. I advised Cx to get a plumber to resolve issue. As of now their are no leaks and DW is in working order"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Santa Ana, CA 92706
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 unit ckd working normal
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Inglewood, CA 90301
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Error f2e2. Replaced the harness from hmi to acu and still same error.; ordrng 1 W11419171 (cntrl-elec) and 1 W11478526 (panel ui)
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Los Angeles, CA 90019
Guillermo
Job Details: 02/23/2022
"Q1no Q2no No signature due to covid 19.Display melted and 2 knobs no longer good. Found display console melted and cracked 2 knobs no longer work. Gave customer est of repair, customer agreed to continue will order parts.; ordrng 1 W10881757 (swtch-memb) and 3 W11122880 (knob)s"
We serviced a
WHIRLPOOL ICE MAKER
Model WRQA59CNKZ
Near Orange, CA 92868
Carlos
Job Details: 02/23/2022
"q1-no,q2-no,no sign due to covid-19--- no ice. water line was pinched. fixed water line. tested ice maker. ice maker is working"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Hawthorne, CA 90250
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Found the manifold nut loose. Tightened the manifold nut. No longer leaking gas.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Long Beach, CA 90814
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19cx concern gasket is torn.diagnosed and found torn bellow. need to replace bellow or unit will continue to leak.; ordrng 1 W11314648 (bellow)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Los Angeles, CA 90046
Pablo V.
Job Details: 02/23/2022
found damage door cosmetic par not cover under warranty customer is paying for full repair ; ordrng 1 12977880SQ (door)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Los Angeles, CA 90066
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Special Project for a heating element replacement. I removed the old heater and installed the new heater on correctly and securley. I ran a daignostics test on the DW checked for leaks found none as of now. As of now all functions are in working order"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Carson, CA 90810
Brandon
Job Details: 02/23/2022
q1q2-no sign due to covid-19cx concern unit does not spin watewr out of the clothes.diagnosed and found that the actuator was not engaging properly. I replaced the actuator now everything is working normaly. no other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lynwood, CA 90262
Larry
Job Details: 02/23/2022
q1q2no--no sign covid-19---cleared clogged drain and unit draining ok now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gardena, CA 90247
Christian
Job Details: 02/23/2022
unit leaking when filling water to make ice. found leak coming from a bad connector and line. cut off a bit of the line and replaced with a new connector in order to get a good seal. no sign due to covid91 qn1 qn2; used 1 WP2198677 (FITTING) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Los Angeles, CA 90026
Pablo V.
Job Details: 02/23/2022
found refrigerator not dispensing ice unscrew panel found broken wire frim freezer door instruc cutomer that wire can not be repair and that she need a new door customer is going to call whirlpool request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Los Angeles, CA 90004
Pablo V.
Job Details: 02/23/2022
unit need a new thermostat and control; ordrng 1 WPW10675033 (control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Irvine, CA 92602
Carlos
Job Details: 02/23/2022
"q1-no,q2-no, no sign due to covid-19--- ice maker is leaking . need auth for repair; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Torrance, CA 90505
Christian
Job Details: 02/23/2022
"unit is not cooling, display has two dashes going through it. tried resetting board but it stilll doing same issue. needs new board.; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Anaheim, CA 92807
Roger
Job Details: 02/23/2022
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new door and dispenser front assembly and tested unit working as designed now"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Los Angeles, CA 90003
Benito
Job Details: 02/23/2022
replaced defective dispenser and tested function with cx. q 1no q 2no autho w11r4v0xpl2.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Los Angeles, CA 90066
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the washer is making a thunking I checked for error codes found none as of now. I recalibrated washer. Due to washer being in a very tight space I prepared the wavier form Cx refused to sign wavier. I ask/explained to Cx if he doesn't want to sign the waiver I would need unit to be pulled out/accesible for me to work on. Cx pulled unit out. I began to look under unit I found that the bolt to the stater was loose. I tightened bolt firmly. Cx pushed unit back innto place. I then ran a complete diagnostics test. unfortunately I could not replicate the thunking noise. As of now all functions are in working order"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cerritos, CA 90703
Oriale P.
Job Details: 02/23/2022
"replaced heater assy per whirlpool service pointer replacement, ran test with water working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Anaheim, CA 92804
Oriale P.
Job Details: 02/23/2022
"found cust power outlet missing ground, explained to cust this could cause the oven ignitor to not spark to light flame & cause gas leak smell, needs electrician to resolve this issue. unit is workng ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Inglewood, CA 90301
Robert S.
Job Details: 02/23/2022
Q1 no Q2 no.No signature due to covid-19. Checked the oven and found no 220 vots to it. Opened the junction box in the wall and found the red wire not connected. Connected the red wire and tested for heat.
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW0
Near Irvine, CA 92602
Roger
Job Details: 02/23/2022
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed cam, lower harness and control unit working as designed now.PO#4701044678; used 1 W11496964 (Lower harness) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Gate, CA 90280
Guillermo
Job Details: 02/23/2022
Q1no Q2no No signature due to covid 19.Washer vibrating and not supplying enough water. Washer agitates drains and spins fine. Customer floor is hallow shakes when unit spins. Adjusted legs and recalibrated washer. Washer is good. explained to customer about issue and about water level. no other issues
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Santa Ana, CA 92706
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 unit ckd working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Los Angeles, CA 90744
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern same issue unit is freezing veggies.called techline to find issues, at time of diag we could not find any issues, techline suggest intermittent issues with control and thermistor.I replaced the control box and thermistor. cx will monitor"
We serviced a
WHIRLPOOL ICE MAKER
Model WRQA59CNKZ
Near Orange, CA 92868
Carlos
Job Details: 02/23/2022
"q1-no,q2-no,no sign due to covid-19--- no ice. water line was pinched. fixed water line. tested ice maker. ice maker is working"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gardena, CA 90247
Christian
Job Details: 02/23/2022
unit leaking when filling water to make ice. found leak coming from a bad connector and line. cut off a bit of the line and replaced with a new connector in order to get a good seal. no sign due to covid91 qn1 qn2; used 1 WP2198677 (FITTING) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Downey, CA 90240
Javier
Job Details: 02/23/2022
"Jon complete, customer satisfied installed Inlet dual water valve and also installed ice maker on the ceiling of unit"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Anaheim, CA 92807
Roger
Job Details: 02/23/2022
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new door and dispenser front assembly and tested unit working as designed now"
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Downey, CA 90241
Javier
Job Details: 02/23/2022
"Unit has drain pump issue customer has old unit, she payed for diagnostic fee, they will Butner unit"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW3
Near Santa Monica, CA 90403
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19COSTCO LOGISTICS STOCK 8729 - Retail Cx complaint is that the washer isnt washing the clothes. I ran a diagnostic test and I seen right away that the wash plate was not agitating. I unplugged the unit and pulled unit out. I removed the motor cover and I seen right away that the shifter had popped out of place. I remopved the shifter inspected for damages found none. I installed and secured the shifter on correctly. I put unit back into place, No Damages! I ran a complete diagnopstics test on the washer, As of now all functions are in working order."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Redondo Beach, CA 90277
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern lock issues.diagnosed and found no issues with door latch, I did notice issues with main control. need to replace control.; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
JENN-AIR OVEN
Model JJW2427IL01
Near Anaheim, CA 92807
Sarkis M.
Job Details: 02/23/2022
q1q2 no no sing c19 installed racks ckd ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Inglewood, CA 90305
Benito
Job Details: 02/23/2022
"upon diagnostic unit has two issues, console is working intermittetly buttons are not engaging when needed along with no heat, cx states she just installed the unit less then a week ago and the unit never worked; elements wont enegage/cx is afraid to get it fixed due to 'unit being defective out of the box'. she states she 'bought a new unit and does not want a unit that already has issues out the box'.cx refuses service.she will speak to whirlpool in regards. q 1no q 2no SR 7733024399."
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW0
Near Irvine, CA 92602
Roger
Job Details: 02/23/2022
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed cam, lower harness and control unit working as designed now.PO#4701044678; used 1 W11496964 (Lower harness) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SBL1
Near Los Angeles, CA 90024
Francis C.
Job Details: 02/23/2022
"Complaint not heating , found loose door interlock switch, I just readjusted the switch and the door, now unit working ok this is an Escalation services , Q1 N Q2 N not signature due for COVID-19 , also not charging to the customers because had so many repaired on it ."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Redondo Beach, CA 90277
Brandon
Job Details: 02/23/2022
"q1q2-no sign due to covid-19cx concern lock issues.diagnosed and found no issues with door latch, I did notice issues with main control. need to replace control.; ordrng 1 W11170319 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Inglewood, CA 90305
Benito
Job Details: 02/23/2022
"upon diagnostic unit has two issues, console is working intermittetly buttons are not engaging when needed along with no heat, cx states she just installed the unit less then a week ago and the unit never worked; elements wont enegage/cx is afraid to get it fixed due to 'unit being defective out of the box'. she states she 'bought a new unit and does not want a unit that already has issues out the box'.cx refuses service.she will speak to whirlpool in regards. q 1no q 2no SR 7733024399."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2056SBL1
Near Los Angeles, CA 90024
Francis C.
Job Details: 02/23/2022
"Complaint not heating , found loose door interlock switch, I just readjusted the switch and the door, now unit working ok this is an Escalation services , Q1 N Q2 N not signature due for COVID-19 , also not charging to the customers because had so many repaired on it ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Downey, CA 90240
Javier
Job Details: 02/23/2022
"Jon complete, customer satisfied installed Inlet dual water valve and also installed ice maker on the ceiling of unit"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW3
Near Santa Monica, CA 90403
Steven
Job Details: 02/23/2022
"NO Q1, NO Q2, NO Covid 19COSTCO LOGISTICS STOCK 8729 - Retail Cx complaint is that the washer isnt washing the clothes. I ran a diagnostic test and I seen right away that the wash plate was not agitating. I unplugged the unit and pulled unit out. I removed the motor cover and I seen right away that the shifter had popped out of place. I remopved the shifter inspected for damages found none. I installed and secured the shifter on correctly. I put unit back into place, No Damages! I ran a complete diagnopstics test on the washer, As of now all functions are in working order."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 90024
Edi
Job Details: 02/23/2022
W11RAG0FPL2 found evaporator full of frost unit not defrosting replaced thermistor advise customer wait 24 hrs for proper cooling; used 1 WPW10384183 (THERMISTOR) from stock