Local Reviews
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Ramon H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 cx had fresh food door not closing proper remove and tested working good also had normal noise coming from compressor q1 noq2 no no sign due to covid 19
Ramon H.
OVEN JENN-AIR JJW2830DP02 cx had loose hinge pulled oven out and tighten hinge down securely also checked temp fuse in back heating properly no further issues at this time q1 no q2 no no sign due to covid 19
Ramon H.
DISHWASHER JENN-AIR JDTSSS246GP0 cx had no power going to unit found bad connection to outlet and found loose wire on heater reconnected and tested working good q1 no q2 no no sign due to covid 19
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 repaired mullion
Edi C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint not cooling : found bad control board replaced re run test all componets tested ok to manufactorry specifics.q1nq2n wear PPE no signature capture per policy covid19.
Ramon H.
REFRIGERATOR KITCHENAID KSSS42QJX00 cx has several dispensor problems does not wish to proceede q1 no q2 no
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 q1 no q2 no no sing c19 installed disp motor ckd ok different issue
Oriale P.
MICROWAVE JENN-AIR JMW2430DS01 "replaced dead mmain cntrl & user display board, unit tested & working, parts covered under 5yr warranty. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 frost entering into the bin and stopping door from closing proeprly ordering door and setting up apprt once we recive part; ordrng 1 W11109888 (bin) and 1 W11126296 (bin) and 1 LW10728959 (dor)
Raymond J.
REFRIGERATOR KITCHENAID KBBL306ESS01 "repl compressor by MT, chk and all teest good refer @ 38f and fzr @ 1f. q1-no q2-no"
Francis C.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Traing complted; (created new UIS, deleted prior attachment to UisID 51660)"
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1 no q2 no no sing c19 2 yr waranty from costco unit ckd working normal
Pablo V.
RANGE-GAS WHIRLPOOL WFG505M0BS3 unit need a new control knob and caps; ordrng 1 WPW10183368 (cap) and 1 WPW10183369 (cap) and 1 WPW10183370 (cap) and 1 W10554125 (GRIDDLE) and 5 WPW10339442 (knob)s and 1 W11126814 (control)
Larry G.
DISHWASHER WHIRLPOOL WDF520PADM9 q1no-q2no----replaced defective motor and cycle tested through test cycle for correct operation. verified no leaks.picked up part from marcone..one ordered was defective.; pckd up 1 W11025157 (pump&motor)
Francisco J.
WASHER MAYTAG WFW560CHW0 reference#7727798027 the dipensor is getting some type of dark spots q1.noq1.nono signature due to covid19
Robert S.
WASHER MAYTAG MVWC565FW2 Q1 no Q2 no. No signiature due to covid-19. F8 e1 error code. washer is not connected to hot water and the customer is not using the tap cold setting. Checked washer operation all functions are normal.
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint broken pans and tracks: replaced track and pans for customer all components ok to manufactory specifics. q1nq2n wear PPE no siganture capture per policy covid19.
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Q! no Q2 no. No signiature due to covid-19. Washer will not power on. Woke up washer by going into diagnostics.; ordrng 1 W11325580 (cntrl-elec console)
Ramon H.
LAUNDRY CENTER MAYTAG MVWB865GW0 cx needs water valev recalibrated and tested working good q1 no q2 no no sign due to covid 19
Ramon H.
RANGE KITCHENAID KSGG700EBS1 q1 no q2 no no sign due to covid 19 replaced panel and blower tested working good
Raymond J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "tech found door hinge broken, and door needs repaced. q1-no q2-no; ordrng 1 WP2325482 (hinge) and 1 W11026307 (hinge-pin) and 1 WP489497 (screw) and 1 LW10803941 (dor-fip)"
Rose K.
RANGE WHIRLPOOL WFG505M0BS3 replaced main control and oven control
Jorge A.
WASHER WHIRLPOOL MVWB855DC3 "q1-no,q2-no, no sign due to covid19 , i installed new water valve for proper fill all tested out ok.; used 1 W11165546 (WATER VALVE) from stock"
Jorge A.
DRYER MAYTAG MGDB855DC4 "q1-no,q2-n0, no sign due to covid 19, i clean some of the lint for ptroper function and reset the machine."
Oriale P.
WASHER MAYTAG MHW6630HW0 "replaced defective dispeser drawer causing water leak, tested working ok. no leaks. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
REFRIGERATOR KITCHENAID KFIS29PBMS02 unit needed parts we scoded parst tested unit today ran diag and test 47 45 and 57 checked fien ice maker good all else tested ok no furtehr issues unit cooling well
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "frezzer gasket not closing i warmed up now closes fine.q1 no q2 no ,i didn't get signature cause covid-19"
Francisco J.
LAUNDRY CENTER WHIRLPOOL WFW5620HW calibrated the machine and its working properly now no error codes...q.1noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL MHW5500FC cx needs main control pressure switch and lid lock cx does not wish to proccede
Larry G.
WASHER WHIRLPOOL WFW560CHW0 q1no-q2no--no sign covid-19--replaced main control and tested for correct spin operation in test cycle.
Raymond J.
WASHER WHIRLPOOL WFW87HEDW1 "removed sock from drain, all test goodq1-no q2-no"
Edi C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer complaint not cooling : run diagnose test found bad evaporator fan and control board customer requesting money back for food loost advise to call whirpool also not satisfy with procuct will call manufactor or store .q1nq2n wear ppe no siagnture capture per policy covid19
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 "tech called tech line due to refer leaking in back, tech line recommened to chk fzr vent and if not clogged with ice then the problem would be with duct on return side being partly crushed.7727336017"
Oriale P.
WASHER MAYTAG MVWC565FW2 helper for tech JV
Oriale P.
WASHER WHIRLPOOL MVWB855DC3 "found f-6 e-2 comunication error between main cntrl & ui board, unit will not turn on, needs parts replaced. washer less than 5 yrs old s coded parts per FC. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11171748 (cntrl-elec) and 1 W11115283 (panel-cntl)"
Rose K.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 found a leak repaired leak
Robert S.
WASHER WHIRLPOOL WFW6620HC0 Q1 no Q2 no. No signiature due to covid-19. Washer won't power on. Put the machine in diagnostics and woke up the washer. Tested the washer in diagnostics number 12 all functions normal.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 replaced filetr assembly tested unit no furtehr issues no more leaks; used 1 WPW10143759 (DRIER) from stock
Ramon H.
MICROWAVE OTR WHIRLPOOL WMH31017HZ3 cx needs magnatron and diod; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W10754299 (magnetron)
Rose K.
DRYER WHIRLPOOL WGD5620HW0 reset main board and controls
Jorge A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "q1-no,q2-no, no sign due to covid 19, i installed new motor and cleaned some ice for poper function all tesred out ok."
Ramon H.
REFRIGERATOR KITCHENAID KRMF706ESS01 cx needs motor evap and main control; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11109595 (motor-evap)
Jorge A.
RANGE KITCHENAID KGCU483VSS02 "Q1-NO,Q2-NO, no sign due to covid, need to order some part due to rust..customer got approval.; ordrng 1 W10910411 (panl-cntrl)"
Sarkis M.
RANGE WHIRLPOOL WEC310S0FW3 q1 no q2 no no sing c19 order board; ordrng 1 W10894095 (CNTRL-ELEC)
Robert S.
MICROWAVE WHIRLPOOL WMH78019HZ2 Q1 no Q2 no. No signiature due to covis-19. Found mounting nut stripped and bolt.; ordrng 2 W11122643 (nut)s and 1 W10821385 (hardware)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 q1 no q2 no no sing installed shlf ckd ok p d n s m b
Francisco J.
RANGE JENN-AIR JGRP548WP01 helped pv call commpleted .q1.noq2.nono signature due to covid19
Pablo V.
WASHER WHIRLPOOL WTW4955HW1 found loose screw from the motor remove pulley belt cover install back in place run test ok request completed
Pablo V.
RANGE JENN-AIR JGRP548WP01 auth # jq6rq00nl2 found bad control replace allparts run test ok request completed
Victor B.
REFRIGERATOR KITCHENAID KSSC42QMS01 ice maker leaking-replaced test good.
Larry G.
REFRIGERATOR WHIRLPOOL MSS26C6MF q1no-q2no-no sign covid-19-----broken white and black wire at freezer door hinge.. cust doesnt want repaired
Chris Z.
WASHER WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19we needed to relace the inlet valve due to it being striped so we replaced and tested the new part and it doesnt leak.
Oriale P.
WASHER WHIRLPOOL WET4027HW0 helper for tech CZ
Edi C.
DRYER MAYTAG MGDB835DW4 Customer complaint noisy: run diagnose test found blower wheel caught with sock remove it re tested all components ok to manufactory specifics.q1nq2n no siganture capture covid19 wear ppe
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 they need plumber also had f4e3 error code it was the motor siezed up. they have asphalt inside their sink from the construction outside out front. all lese tested fine motr was good
Francisco J.
WASHER WHIRLPOOL WTW5000DW3 the customer was using too much soft detergent and softer was leaving clothes stained i explained that the detergent is HE and he ha to use lessq1.noq2.nono sginature due to covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint frost inside frezeer : run diagnose test found door nont closing all the way cabinet was not letting it close pull it out door close correctly now , defrosted for customer all components ok to manufactory specifics.q1nq2n no signature capture covid19"
Oriale P.
COOKTOP WHIRLPOOL WCG55US0H00 "found bad power supply cord causing issue of not lighting, advised cust to replace power cord, unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
DISHWASHER WHIRLPOOL WDF520PADM7 "i xplaned and showed to male tolift the drain hose cause it goes stray to garbage disposal, pump not pumping replaced test good, q1 no q2 no i didn'tget signature cuse covid-19"
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 "issue with the unit load checked diag and recalibrated unit foudn pully fine but suspenion came off, reinstalled rod and tested unit no furtehr issues all tested ok"
Pablo V.
RANGE KITCHENAID KGSS907SSS00 replace thermostat run test ok request completed Q1no Q2no Q3no
Pablo V.
LAUNDRY CENTER WHIRLPOOL WGT3300XQ0 washer need a new gear case pads plate Q1no Q2no Q3no request completed
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 "unit had issue with the vent cover i removed and foudn the screws loose allowing too much gap, clothes getting stuck i fixed issue if bcallback order bulkhead and tumbler if needed"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 unit needed new ice maker assm replaced and unit strated working normal all tested ok ; used 1 4317943 (ICEMAKER) from stock
Jonathan H.
RANGE WHIRLPOOL WFG525S0HS1 "q1q2 no, no signature covid19 protocol ; ordrng 1 wpw10225970 (vent)"
Chris Z.
FREEZER MAYTAG MQF2056TEW02 Q1: noQ2: no no signature due to covid-19i found the drain to be clogged so i defrosted it and unclogged it and now unit shouldnt ice u again
Chris Z.
FREEZER WHIRLPOOL KRMF706ESS01 i need to relace all doors due to rust and relace the UI due to phantom water dispensing; ordrng 1 W10815695 (door lh) and 1 W10815687 (door rh) and 1 W11330971 (CNTRL-ELEC UI) and 1 W10909034 (trey)
Robert S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Q1 no Q2 no. No signiature due to covid-19. Customer saw and heard the defrost cycle and became alarmed. Advised the customer that this is normal refrigerator operation.
Francisco J.
REFRIGERATOR KITCHENAID KRFF507HPS00 the lights inside are not working need to order and rdering cntrl; ordrng 1 W11205082 (module) and 1 W10908166 (module) and 1 W11224256 (cntrl) and 1 W11205083 (module)
Oriale P.
WASHER WHIRLPOOL MVWB765FW3 "tighten loose bolt holdig rotor in place, casuing noise issue & stopping mid cycle, ran test in spin working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER MAYTAG MGDB765FW0 "reinstalled door hinges causing issue with door not staying closed, tested working & operating ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR KITCHENAID KSSS48QMX01 reolaced invertor and tested working good q1 no q2 no nosign due to covid 19 s code part per jermey
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced board and fan, q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS00 kq56200nl2Q1: noQ2: no no signature due to covid-19needs both new doors due to rust; ordrng 1 W10252111 (STAINLESS STEEL BRIGHTEN) and 1 LW10728959 (DOR-FIP) and 1 LW10771436 (DOR-FIP) and 2 W11340150 (handle)s
Oriale P.
DISHWASHER KITCHENAID KDTM354DSS4 "replaced faulty main cntrl & drain pump, ran test unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
DISHWASHER WHIRLPOOL WDTA50SAHN0 the dishwasher is working properly now completed washing q1.noq2.nono signature due to covid19
Sarkis M.
REFRIGERATOR KITCHENAID KSSC36FKS01 q1noq2 no no sing c19 customer said water liaking underneath parts missing from valve to valve connection unaothrd company took parts with him unable to check water leak
Francisco J.
REFRIGERATOR KITCHENAID KBFS22ECMS00 replaced the gasket to the fridge also called and got filter approved request completed .q1.noq2.nono signature due to covid19
Robert S.
OVEN KITCHENAID KEBS109BSS00 Q1 no Q2 no. No signiature due to covid-19. Breaker was off reset the breaker all elemts are working with no burned key panel or main board.
Rose K.
FREEZER WHIRLPOOL WZF79R20DW replaced compressor
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 unit needs new sealed system assm ordering
Jonathan H.
MICROWAVE WHIRLPOOL WMH31017HS3 ordering new board not turning on and wporking properly; ordrng 1 W10892389 (board) and 1 W11175576 (touchpad)
Edi C.
OVEN WHIRLPOOL WFG540H0ES1 Customer complaint door not closing all the way: run diagnose test foound door not align adjusted for spring to close re test door close correctly replaced knobs for customer were crack .q1nq2n weaar ppe no signature capture covid19
Robert S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Q1 no Q2 no. No signiature due to covid-19. Right refrigerator door was not installed properly. Reinstaleed the right hand refrigerator door.
Victor B.
WASHER MAYTAG MVWB835DW0 "washer wable, needs to replaced gearcase-ordered, q1 no q2 no; ordrng 1 W10811956 (gearcase) and 1 W11130356 (suspencions) and 1 W10902814 (washplate)"
Raymond J.
DISHWASHER KITCHENAID KDTE204GPS0 "tech removed plastic from pump, all test goodq1-no q2-no"
Ramon H.
REFRIGERATOR MAYTAG MFC2062DEM00 replaced ice maker and cx also had gap in right sid eof freezer q1 no q2 no no sign due to covid
Ramon H.
MICROWAVE OTR MAYTAG MMV4206FZ-5 cx had noise coming from fan rubbing slightly against metal removed cover and slighty put in correct position tested woking good q1 no q2 no no sign due to covid 19 CALLED TP FOR AUTHO # IS MQ5LC00NL2
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "replaced gasket and dumper, q1 no q2 no i didn't get signature cause covid-19"
Rose K.
WASHER MAYTAG MHW5500FC1 replaced ui board
Jorge A.
WASHER MAYTAG MVWB765FW0 "q1-no,q2-no,no sign due to covid 19, different issue frim before, the latch is bad , i installed new latch abnd all start working fine."
Larry G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 q1no-q2no--no- sign covid-19---replaced main control and rc evap fan...
Pablo V.
COOKTOP JENN-AIR JIC4536XS00 call tech support unit need a new display; ordrng 1 WPW10396615 (disoplay) and 1 2man (2man)
Jonathan H.
LAUNDRY CENTER WHIRLPOOL WFW92HEFC0 unit needs pump its different from the issue we had few montsh ago. bill seperatly f9e1
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "checked temp in both ff & freezer all ok, advised cust to keep food away from air damper in ff section. unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francis C.
REFRIGERATOR JENN-AIR JF42NXFXDW04 TRAINING COMPLTED
Larry G.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 q1no--q2no----no sign-covid-19---unable to remove cover screw.. cover need to be broken off to unscrew.; ordrng 1 W11048608 (cover)
Rose K.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 replaced evap and installed a dye dryer; used 1 WPW10143759 (DRIER) from stock
Raymond J.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "tech chk dishwasher and found suds coming over lip of dishwasher, had cx remove sud all test goodq1-no q2-no"
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no. No signiature due to covid-19. Customer must have ice build up around the fan motor. Refrigerator was unplugged overnight. All motors running and the unit is cooling.
Sarkis M.
OVEN WHIRLPOOL WFG515S0ES1 PO#:4700900692------- q1 no q2 no no sing c 19 parts s co dennis
Rose K.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 replaced control and thermistor; used 1 w10383615 (thermistor) from stock
Jorge A.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, i installed board, fan scroll , sensor for proper respomse in defrost isse, ked sesor"
Ramon H.
REFRIGERATOR KITCHENAID KSSC36QMS02 cx needs water filter
Jonathan H.
REFRIGERATOR KITCHENAID KUWL204ESB0 replaced compressor conden started heating up charged 3.7 oz tested no issues allow 24 hours before putting in wine
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Q1: noQ2: no no signature due to covid-19needs new im; schdld next appmnt for 5/13 WED !
Chris Z.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Q1: noQ2: no no signature due to covid-19i defrosted icebuildu and found where air was leaking in so i corrected gaskets as well
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no--q2no---no sign--covid-19---checked operations through automatic and manual test cycles and recalibrated. found no error codes at this time. advised on unbalanced loads and detergent use.
Raymond J.
DRYER WHIRLPOOL MGD8630HC0 "tech chk and test dryer, all test good woumd not dup any problems, tech put in dign and no codes, all test good.q1-no q2-no"
Francisco J.
FREEZER JENN-AIR JF42NXFXDE02 replaced the door freezer it working properly now closing right.q1.noq2.nono signature due to covid19
Raymond J.
WASHER WHIRLPOOL MHW8630HC0 "tech chk out washer, all test good, put through dign and no error codes, washer working fineq1-no q2-no"
Victor B.
WASHER MAYTAG MVWC565FWO "gearcase noisy,ordered q1 no q2 no; ordrng 1 W11035751 (gearcase) and 1 W10721967 (CAM)"
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 replaced venti couple testde working good q1 no q2 no no sign due to covid 19
Oriale P.
REFRIGERATOR KITCHENAID KRFF305ESS00 "found ice build up in freezer section causing poor air flow to ff section, cust wants it defrost unit themselves. unit is cooling but needs ice cleared to work properly. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
OVEN KITCHENAID KODC304EWH00 "tech check oven , and found upper oven not heatingfkq5F000NL2q1-no q2-no; ordrng 1 2ndtech (2nd tech) and 1 W11165152 (thrmst-fix)"
Victor B.
DRYER MAYTAG MGDC465HW0 tearing the clothes ordered drum and front cover. q2 no; ordrng 1 W10899578 (drum) and 1 W10248059 (front panel)
Robert S.
WASHER WHIRLPOOL WFW6620HC0 Q! no Q2 no.No signiature due to covid-19. heelper complete
Oriale P.
WASHER MAYTAG MVWB835DW4 "found broken lid needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11259006 (lid)"
Pablo V.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 found damage door customer need it to pay for the part and labor customer is going to purchase a new refrigerator
Jorge A.
OVEN WHIRLPOOL WOS51EC0AS04 "q1-no,q2-no, npo sign due to covid, i installed ne sensor fuse for proper function all tested out ok. we going to split the money with my helper. 195/ by two. se authorization # wpk6wpkap1; used 1 WPW10545255 (FUSE) from stock"
Chris Z.
OVEN KITCHENAID KODC304ESS00 i calibrated it again and exlained to cx that they are able to cailibrate it themselves aswell
Victor B.
MICROWAVE OTR WHIRLPOOL WMH53521HZ4 completed helper job q1 no q2 no
Jonathan H.
MICROWAVE WHIRLPOOL WOC54EC0HS03 wq5g700nl2 replaced the controls tested unit no furtehr issues all tested ok use autho for extra labor - wq5g700nl2
Pablo V.
DISHWASHER KITCHENAID KDTM404EBL1 replace bad sump pump run test ok request completed Q1no Q2no Q3no
Chris Z.
WASHER MAYTAG MVWB765FW1 call back is about the same issue as prior service but tech suort advised i relace the gearcase first 7727776823cx denied further service due to the fact they are resonsible for abor
Raymond J.
RANGE MAYTAG MGR6600FZ1 tch found faughty hinge that was brokenq1-no q2-no; ordrng 1 WPW10299224 (hinge-door)
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS3 q1 no q2 no no sing c19 need motor pump; ordrng 1 W10805015 (motor pump)
Chris Z.
REFRIGERATOR WHIRLPOOL KSSP42QFW05 quote 394.12Q1: noQ2: no no signature due to covid 19needs new heater due to element splitting; ordrng 1 WP2000631 (heater)
Ramon H.
LAUNDRY CENTER WHIRLPOOL MED8630HW cx needs main control and fuse; ordrng 1 w11388027 (central elec) and 1 W10909685 (fuse-thrml)
Ramon H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replacedc sump and water valve tested working good q1 no q2 no no sign due to covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 cx needs door s code door per jermey; ordrng 1 LW11037733 (dor-fip)
Francisco J.
DISHWASHER WHIRLPOOL WDF750SAYB2 drain pump activated clogged up its working properly nowq1.noq2.nono signature due to covid19called claims payment went throughof 134.95
Pablo V.
DRYER AMANA NGD4655EW2 unitneed a new burner and timer; ordrng 1 w10857611 (timer) and 1 w10823508 (burner)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "replaced faughty door, all test goodq1-no q2-no"
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 q1no-q2no--no sign--covid-19---replaced main and ui board.. temp in fc-18f and in rc 42..removed freezer evap panel and found small frost pattern and ice ball on top right corner..needs sealed system repair---auth# wq5bk00nl2...; ordrng 1 W11116006 (evaporator) and 1 helperRS (helper RS) and 1 WPW10608485 (evaporator) and 1 W10779331 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Larry G.
REFRIGERATOR KITCHENAID KSSC48QVS02 q1no-q2 no--no sign covid-19----replaced defective main control and installed new sealed system.
Chris Z.
M/W OTR WHIRLPOOL WML55011HB2 unit had issue oening itsself so i relaced the assembly relating to opening the door so it sdhouldnt give any more issues
Robert S.
WASHER AMANA NTW4605EW0 Q1 no Q2 no. No signiature due to covid-19. Found worn drive block.; ordrng 1 WP389140 (drive block)
Victor B.
DISHWASHER KITCHENAID KDTM354DSS5 control was lock i unlock it now start working.q1 no q2 no i didn't get signature cause covid-19
Oriale P.
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 "removed ice from fill tube to ice maker, cust also has rev osmosses system, explaned that this could be slowing pressure causng small ice cubes, ice maker is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced dispenser with broken spring, now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
OVEN WHIRLPOOL WOS51EC0HS01 q1 no q2 no no sing c19 installed panl ckd working ok
Raymond J.
WASHER WHIRLPOOL WFW95HEDW0 "tech found faughty bellow, need to replaced. q1-no q2-no; ordrng 1 W11106747 (bellow)"
Pablo V.
OVEN WHIRLPOOL KOSC504ESS00 replace thermostat and fuse run tet ok request completed Q1no Q2no QQ3no
Edi C.
RANGE-GAS WHIRLPOOL WFG505M0BS3 Customer complaint borken glass: run diagnose test found broen glass replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture covid19 wear ppe
Edi C.
OVEN WHIRLPOOL WOC75EC7HS01 Customer complaint not working : found bad control panel replaced for customer all component ok to mnaufactory specifics.utho #wq5idq5nl2 q1nq2n no siganture capture covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "found broken piece on right side door for hinge, needs. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
Edi C.
OVEN MAYTAG CWG3600AAS "Customer compalint control display falling down , not working : gave quote for control panel display customer declined estimate said will call maytag since machine had problem from first year . q1nq2n no signature capture covid19"
Jorge A.
FREEZER MAYTAG MSC21C6MFZ00 "q1-no,q2-no, no sign due to covid 19, i installed sall these parts for cooling function 5 oz freon , check leaks all good"
Robert S.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Q1 no Q2 no. No signiature due to covid-19. Replaced the silver refrigerator section evaporator coil and the compressor. evacuated and recharged the sealed system. Upon arrival cust had unplugged and pulled refrigerator out.
Ramon H.
WASHER MAYTAG MVWB835DW4 replaced valve and tested working good no further issues q1 no q2 no no sign due to covid 19; used 1 W11165546 (water valve) from stock
Jonathan H.
OVEN WHIRLPOOL WFG320M0BS3 unit needed top for cooktop replaced and tested unit no furtehr issues all tested ok
Robert S.
WASHER MAYTAG MVWB765FC3 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found that the inlet valve failed. Replaced the inlet valve and tested operation.
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS0 "q1-no,q2-no. no sign due to covid 19, i nstalled back the skin and adjusted the handle."
Jonathan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 leak in evap assm still covered under warrnty ordering parst setting up appt for next week repaisr; ordrng 1 WPW10643261 (evap) and 1 W10309988 (comp) and 1 WPW10542037 (tube)
Chris Z.
REFRIGERATOR KITCHENAID KSRS25ILWH13 Q1: noQ2: no no signature due to covid-19unit isnt cost effective t reair due to the cost ofa full ss rebuild
Ramon H.
MICROWAVE OTR KITCHENAID KMHS120ESS2 cx had switches pushed in removed and placed in correct position tested several times working good q1 no q2 no no sign due to covid 19 kq12qq1wl1
Robert S.
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1 no Q2 no. No signiature due to covid-19. Closing date 04/03/20 on the home. Adjusted the freezer door so it would make contact with the cabinet.
Robert S.
REFRIGERATOR AMANA ASD2575BRB01 Q1 no Q2 no. No signiature due to covid-19. Filter cover due came off. reinstalled the filter door.
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 cx possibly leaving door open causing condensation advised cx to make sure door is shut properly q1 no q2 no no sign due to covid 19
Larry G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1no--q2no--thermistor reading open on test 39----and test 56 reading f5 error code-----s/r#7727746503; ordrng 1 W11087438 (motor-evap) and 1 W11245713 (shelf-glas)
Robert S.
WASHER WHIRLPOOL WTW4955HW1 Q1 no Q2 no. No signiature due to covid-19. Squeal during spin. Found worn cam assembly .Replaced the cam assembly and tested operation.; used 1 W10721967 (CAM) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "gasket where joint both doors where kind of open adj. and explained to female about the vent going down at coner, q1 no q2 no i didn't get siganture cause covid-19"
Larry G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 q1no-q2no---no sign-covid-19--unplugged unit to reset board..-inspected water/ice dispenser for correct operation.; ordrng 2 dsWPW10710203 (bin-cntlvr)s
Victor B.
DRYER WHIRLPOOL WGT4027HW0 "F7E1 – BASKET SPEED FAULT, bad capacitor replaced test good.,q1 no q2 no i didn't get signature cause covid-19; used 1 W11158830 ("
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1-no-q2n0--no sign-covid-19...re-position light lens and checked for proper fit.
Jonathan H.
DRYER MAYTAG MGDC465HW0 "UNIT NOT STARTING I CHECKED CENTRIFUGSL SWITCH IN TEH MOTOR TEH SPRING WAS NOT ALLOWING UNIT TO ENGAGE FROM START SWITCH TO STAY ENERGIZED, FIXED MOTOR ASSEMBLY AND TESTED UNIT NO FURTEHR ISSUES ALL ETSTED OK"
Chris Z.
WASHER MAYTAG MHW5100DW0 Q1: noQ2: no no signature due to covid-19we relaced the bad user interface and now unit is able to turn on and accet selections
Chris Z.
WASHER MAYTAG FAV6800AWW Q1: noQ2: no no signature due to covid-19i relaced dead drain pump and tested it and now unit is working proporly
Jonathan H.
DRYER AMANA NGD4655EW2 replaced parst ttested unit no furtehr issues unit cranked up all tested ok
Edi C.
WASHER MAYTAG MHW5630HW0 helper done
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no--no sign-covid-19--ran drain and spin and quick wash with load washer is spinning ok. couldnt get washer to spin on test manual test 7 and auto test 12
Edi C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint not drainning : found clog over flow cleaned re run test all components ok to manufactory specifics q1nq2n no siganture capture covid19
Jorge A.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Due to noisy in fresh food side door, I msadde adjustent in hiunges for proper function. q1-no q2-no, no sign due to covid 19."
Robert S.
WASHER MAYTAG MVWB765FW0 Q1 no Q2 no.No signiature due to covid-19. Gearcase bearing is failing and agitator will not lift off.; ordrng 1 W11161960 (agitator) and 1 W10811956 (drum assy)
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2--no sign-covid-19---damage to bottom of right hand door; ordrng 1 LW10858417 (dor-fip) and 1 WPW10502933 (shelf-cant) and 1 W11178521 (nameplate)
Edi C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 replaced icemaker for customer tested IM did haarvest all working component ok to manufactory specifics. q1nq2n
Larry G.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 q1no-q2no--no sign-covid-19---liner coming loose from gasket needs refer door replaced.--wq3ry00xpl1; ordrng 1 LW10646224 (dor-fip) and 1 W10345367 (support)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 q1no-q2no---checked door for correct door opening and closing.. advised on normal foam at bottom of door.
Pablo V.
RANGE KITCHENAID KGSS907SSS00 found unit locked unit need a new thermostat Q1no Q2no Q3no; ordrng 1 WP9757807 (thermostat)
Victor B.
WASHER AMANA NTW4516FW3 "water was off, i turned on, did test everything working normal. q1 no q2 no i didn't get signature cause covid-19"
Francisco J.
WASHER MAYTAG MHW8630HC1 need to order parts for this repair .the valvesq1.noq2.no; ordrng 1 W11316372 (dispensor) and 1 W11316256 (water valve) and 1 W11316255 (water valve)
Oriale P.
WASHER MAYTAG MHW5100DW0 helper for tech CZ
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "raized front wheels now door closes by itself, q1 no q2 no i didn't get signature cause covid-19"
Jonathan H.
REFRIGERATOR KITCHENAID KRFF305ESS02 ordering side rails seems liek rails are stuck i lubricated for now; ordrng 2 W11265130 (adaptr)s
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit need a new strike latch panel control; ordrng 1 WPW10653840 (l) and 1 W11116422 (panel) and 1 W11305308 (control) and 1 WPW10544004 (strike)
Jonathan H.
WASHER WHIRLPOOL WFW6620HC0 "unit load and go feauture was jammed up not allowing oap top dispncer i pulled off plunger for dispncer and fixed the plug, tested unit no furtehr issues all tested ok allow few loads to run thru"
Jonathan H.
DRYER WHIRLPOOL WGD6620HC0 "ui not repsonding i removed controls and tested the user interface and found the pins for terminals for yellow and blue to ui not making contact i pulled off power, fixed harness and tested unit again no furtehr issues all tested ok"
Victor B.
WASHER AMANA NFW5800HW0 "F6E1 no communication ordered display and board, extra labor# aq3rmq3nl2; ordrng 1 W11325578 (front paner) and 1 W11322878 (main board)"
Victor B.
WASHER WHIRLPOOL MAH8700AWW needs door but NLA
Oriale P.
WASHER WHIRLPOOL WFW94HEXW2 "found f-6 e-1 comunication error burnt out motor cntrl board , needs part replaced.not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10374126 (cntrl-elec)"
Larry G.
WASHER WHIRLPOOL WFW5620HW0 q1no-q2no---no sign-covid-19--replaced cracked dispenser and tested for leaks.. unit working ok.
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS01 "q1-no q2-no no sign due to covid 19, adjusted freezer door for better conection of the switch after this all testewd out ok"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 q1 no q2 no no sing c19 adj compressor to stop nois ckd ok
Jorge A.
WASHER MAYTAG MVWB835DW3 "q1-no,q2-no, nosign diure to covid 19, i installed all these 2 parts for proper fucntion alll tested out ok."
Pablo V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 replace thermistor and motor run test ok request completed Q1no Q2no Q3no
Jonathan H.
REFRIGERATOR KITCHENAID KBFN502ESS01 "the previosu tech said tghis unit was voided in warrnty and documented it, we have another appt today without sarkis and now this customer upset because sarkis stated its voided, he had a 5 year labor 10 year parts warrnty i called grimm and he stated to call trade partner. called trade partner and they stated its not voided they gave autho - kq3r700nl3; rqstng P&A on 1 W10552972 (evap), ordrng 1 8201675 (compressor) and 1 W10704381 (uv)"
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 q1no-q2no--no sign-covid-19---replaced defective ice maker fill tube had hole in rubber part of hose..left part with customer.
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 q1no-q2no---no sign--covid-19----37f in rf and 9 in fc... freezer gasket torn along whole bottom and magnet missing. refer mullun rail broken at top.. use auth# on sticky.
Sarkis M.
REFRIGERATOR WHIRLPOOL ED5KVEXVB03 q1 no q2 no no sing c19 unit was unplugged i plugged in compressor an all fan start working and cooling till 22 deggrees unable verifing proble at this time