We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Irvine, CA 92606
Carlos
Job Details: 10/25/2021
"q1-no,q2-no., no sign due to covid-19-- same issue. contacted whirlpool techline. techline advise tech to add check valves onto unit.; ordrng 2 8201815 (connector)s and 2 WP2314271 (connector)s and 1 WP2300868 (fitting) and 1 W11229977 (reservoir)"
We serviced a
MAYTAG WASHER
Model WTW4816FW2
Near Inglewood, CA 90303
Benito
Job Details: 10/25/2021
"Noise malfunction caused by loose cam screw, removed reinstalled along with retightened belt and tested function with cx./set to calibrate. q1 no q2 no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIH01
Near Orange, CA 92866
Sarkis M.
Job Details: 10/25/2021
q1q2 no no sing c19 installed diffuser ckd working ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Redondo Beach, CA 90277
Christian
Job Details: 10/25/2021
"Unit is not dispensing ice or water. Replaced water filter housing and tested, unit is now working fine. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Long Beach, CA 90810
Chris
Job Details: 10/25/2021
I replaced the main control this visit and I tested after the repair and unit cycle thru and turned heater on at the end with no issues units should be completed
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Bell, CA 90201
Guillermo
Job Details: 10/25/2021
"SR#7731375945Q1no Q2no No signature due to covid 19.Washer having same issue, called tech line about issue. Found outlet possibly casuing the issue. tester says hot and nuetrual lines are reveresed. Advise customer to call electricion to check out let ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irvine, CA 92604
Carlos
Job Details: 10/25/2021
"q1-no,q2-no, no sign due to covid-19--- contacted whirlpool techline. noticed upper rack is slightly bent and has alot of heavy muggs on top. techline advise tech to repalced upper rack sr#7732073309; ordrng 1 W10728863 (dishrack) and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 2 WPW10250160 (clip)s and 1 WPW10588165 (housing) and 2 WPW10250162 (cover)s"
We serviced a
WHIRLPOOL WASHER
Model WGT4027HW1
Near Long Beach, CA 90804
Chris
Job Details: 10/25/2021
Unit needs new water valve due to it leaking ; ordrng 1 W11222849 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Santa Ana, CA 92705
Shawn
Job Details: 10/25/2021
Different issue. Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint stopped working. Found shorted board and broken drain pump. Installed new all functions tested good.
We serviced a
MAYTAG DRYER-GAS
Model DG612
Near Los Angeles, CA 90066
Edi
Job Details: 10/25/2021
ordering part for customer bad blower nto air blowing q1nq2n no signatuere per covid19; ordrng 1 Y303836 (blower)
We serviced a
JENN-AIR OVEN
Model JJW2430DS00
Near Los Angeles, CA 90008
Benito
Job Details: 10/25/2021
"malfucntion caused by ui, replaced along with remounted unit/reset and recalibrated for cx/set to tst both bake and broil working properly. q1 no q2 no"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WGD8000DW3
Near Tustin, CA 92780
Steven
Job Details: 10/25/2021
"Q1 No Q2 No, NO Covid 19Cx compalint is that the dryer console is not making a beeping sound. I will neeed to order the console and rs for a later date; ordrng 1 W11133029 (panel cntrl)"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Los Angeles, CA 90064
Francis C.
Job Details: 10/25/2021
"Complaint not power , I replaced a new fuse and blew again, found behind unit the power cord were loose touching the grown , I repaired , but I have to order another fuse , not charging to a customer due ours miss diagnostic from the beginning and cx satisfaction, ordering part ; ordrng 1 W11204568 (Therma fuse) and 1 WPW10282960 (Gasket oven)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lomita, CA 90717
Christian
Job Details: 10/25/2021
"unit having electrical issues, fixed by rebooting when it happens every month or so. need to replace all boards. ordering parts; ordrng 1 WPW10675033 (cntrl-elec) and 1 W10815669 (dor-fip ss)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near View Park-Windsor Hills, CA 90043
Benito
Job Details: 10/25/2021
replaced led and tested function with cx. q1 no q2 no
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Los Angeles, CA 90047
Benito
Job Details: 10/25/2021
"no cool malfunction caused by fan connection,fixed and reinstalled all components .fan is now circulating/sensor is okay/reset board . q1 no q 2no"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Irvine, CA 92602
Roger
Job Details: 10/25/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Found moulion came dislodged at the top. Reinstalled and secured all three clips unit working has designed now"
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Garden Grove, CA 92840
Victor B.
Job Details: 10/25/2021
"replaced hardness test good, q1 no, q2 no, i didn't ge signatue cause covid-19"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MHW8630HW
Near Santa Ana, CA 92705
Carlos
Job Details: 10/25/2021
"q1-no,q2-no, no sign due to covid-19--- cycle would not start for cx. checked error codes. unit had a no fill error. hot and cold valves are working. tech also found the drain hose was inserted to far in. adjusted the hose and started a cycle, unit is working"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Hawthorne, CA 90250
Robert S.
Job Details: 10/25/2021
Q1 no Q2 no.No signiature due to covid-19. Drain pump is shorted and the main board is dead. estimate to repair is declined. Customer paid on her credit card.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Compton, CA 90222
Robert S.
Job Details: 10/25/2021
q1 no q2 no no signiture do to covid 19 replace parts unit door is working
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Huntington Park, CA 90255
Guillermo
Job Details: 10/25/2021
Q1no Q2no no signature due to covid 19.Washer stuck at spin. Found error code F0e5 for out of balance issue. Floor is uneven washer leans towards left front side. Advise customer the floor is the cause of the issue. Customer understood and will try to fix flooring.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Cerritos, CA 90703
Oriale P.
Job Details: 10/25/2021
"replaced bad blower fan causing f-8 e-0 error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Los Angeles, CA 90062
Guillermo
Job Details: 10/25/2021
Q1no Q2no No signature due to covid 19.air filter light on. Found no issue with fridge. Educated customer on how to reset air and water filter light. Customer has neither water line connected to unit and air filter installed. No other complaints.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, CA 90713
Larry
Job Details: 10/25/2021
q1q2no--no sign covid-19----replaced sealed system parts and unit is starting to cool..
We serviced a
MAYTAG OVEN
Model MGT8720DH05
Near Garden Grove, CA 92844
Ramon H
Job Details: 10/25/2021
Q1q2 no no sign due to covid 19 replaced gas valve tested working good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Torrance, CA 90501
Brandon
Job Details: 10/25/2021
"q1q2-no sign do to covid-19cx concern icemaker is leaking, bin is cracked.diagnosed and found that the icemaker was leaking causing bin to brake, need to replace both icemaker and bin.; ordrng 1 WPW10558424 (ice-contnr) and 1 W11284458 (icemaker)"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near La Habra, CA 90631
Javier
Job Details: 10/25/2021
"complain not cleaning clothing, found error code F9E1/Long drain, ran test, rattling noise from pump and not draining water, ordering drain pump (WPW10661045), rescheduled for 11/3 Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 WPW10661045 (drain pump)"
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW3
Near Inglewood, CA 90303
Benito
Job Details: 10/25/2021
"cx states she smells gas , upon inspection bubble tested outside of dryer along with all potential internal leak parts/tested with gas leak detecter/unable to detect any gas leak from dryer/instructed cx to clean filter after every use to avoid combustion smell.photos for reference. q1 no q2 no SR7732020276"
We serviced a
JENN-AIR MICROWAVE
Model JMC2427DS00
Near Los Angeles, CA 90046
Gilbert
Job Details: 10/25/2021
instaled display and controls unit still not working f6 e6 error code tech line not answer phones not working in this area sent a diferent tech; ordrng 1 2man (2man)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Santa Ana, CA 92701
Sarkis M.
Job Details: 10/25/2021
q1q2 no no sing c19 installed evap-cover ckd working ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Stanton, CA 90680
Steven
Job Details: 10/25/2021
"Q1 No Q2 No, NO Covid 19I removed the inner door and the bottom seal, I installed the new parts. I tested DW and still was leaking on the left side. I find no tears or holes in the bottom cabinet. I will need to order the soap dispenser and the vent; ordrng 1 W11412300 (soap dispenser) and 1 W11545290 (deflector) and 1 W11545539 (gasket) and 1 W11416460 (vent)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lakewood, CA 90715
Victor B.
Job Details: 10/25/2021
"there was a noise at biggening of spin,replaced belt test good q1 no q2 no, i ddin't get signature caause covid-19"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Los Angeles, CA 90292
Edi
Job Details: 10/25/2021
custoimer complaint not spinning with one iitem : explain to customer centrifical force will pull weight towards one side need more cloth to balance load customer insist unit span with one towel at the begining; ordrng 1 1twomen (1twomen)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDB07
Near Norwalk, CA 90650
Javier
Job Details: 10/25/2021
"complain not cooling properly. checked amperage of compressor and got reading of 0.7, found frione leak, freezer not cooling enough, ordering compressor (W11480426) and evaporator (W11407409), lock ring compressor need lock ring tools, send master tech Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 W11480426 (compressor) and 1 W11407409 (evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Torrance, CA 90503
Brandon
Job Details: 10/25/2021
"q1q2-no sign do to covid-19cx concern ice melts in bin.diagnosed and found that the icmaker was calling for too much water, nand dripping into the ice bin.apon giving the estimate to cx he mentioned that the last tech mentioned that the service fee from last visit would go towards this service today 10/25/21. tech did not do any work to unit so service fee is only valid for 30 days, cx not happy with that, because he was told it would be valid for 90 days, cx called company and would not let me leave till issues are resolved. please send JG back, do not send BL; ordrng 1 W10884390 (icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Torrance, CA 90505
Christian
Job Details: 10/25/2021
Q1nq2n No sign due to covidCx complaint dishwasher wasnt turning on cheked the wire harness and control connectoins everything was in place and i seen the ui wasnt responsive when i tried to run a test cycle.; ordrng 1 W11460908 (ui console) and 1 W11462458 (Cntrl elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EBL00
Near Placentia, CA 92870
Javier
Job Details: 10/25/2021
"complain refrigerator not cooling, found ice bulid up around evap, ordering thermistor (W10316760) and ui (W10822640), rescheduled for 11/2, Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Irvine, CA 92606
Carlos
Job Details: 10/25/2021
"q1-no,q2-no., no sign due to covid-19-- same issue. contacted whirlpool techline. techline advise tech to add check valves onto unit.; ordrng 2 8201815 (connector)s and 2 WP2314271 (connector)s and 1 WP2300868 (fitting) and 1 W11229977 (reservoir)"
We serviced a
JENN-AIR OVEN
Model JJW3430DS02
Near Irvine, CA 92620
Roger
Job Details: 10/25/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Need new control; ordrng 1 W11087468 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Los Angeles, CA 90031
Pablo V.
Job Details: 10/25/2021
pull unit out check wter line and icemaker unscrew cover run a harvest cycle ok advise customer how icemaker work request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Los Angeles, CA 90008
Guillermo
Job Details: 10/25/2021
"Q1no Q2no No signature due to covid 19.Washer leaking at bottom, unit is not leveled. Floor is really steep towards the front. Tub leans foward causing the water not go inside propely splashes at the back. advise customer that unit needs to be leveled but floor is so steep that legs can only be adjusted so much. customer needs to fix, floor or create a base for the washer."
We serviced a
MAYTAG DRYER-GAS
Model DG612
Near Los Angeles, CA 90066
Edi
Job Details: 10/25/2021
ordering part for customer bad blower nto air blowing q1nq2n no signatuere per covid19; ordrng 1 Y303836 (blower)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WGD8000DW3
Near Tustin, CA 92780
Steven
Job Details: 10/25/2021
"Q1 No Q2 No, NO Covid 19Cx compalint is that the dryer console is not making a beeping sound. I will neeed to order the console and rs for a later date; ordrng 1 W11133029 (panel cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Norwalk, CA 90650
Larry
Job Details: 10/25/2021
q1q2no--no sign covid-19------s-r#--7732069011---leaking under ice container and inside. water pressure at dispenser normal. harvest test and filled ice maker with no leaks. some cubes in ice container are 5-6 cubes long.; ordrng 1 W11171728 (door-ice) and 1 W10786952 (valve) and 1 W10865826 (valve) and 1 WPW10341329 (water valve assy)
We serviced a
KITCHENAID OVEN
Model KODE500ESS
Near Tustin, CA 92780
Steven
Job Details: 10/25/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the console is not making the chimming/beeping sound when you touch the buttons or set the timer. I found that the sound was set to off. I turned it back to on and it started to work right away. As of now all specs are in working order"
We serviced a
AMANA WASHER
Model NTW4516FW0
Near La Habra, CA 90631
Javier
Job Details: 10/25/2021
"complain not cleaning clothing, found error code F9E1/Long drain, ran test, rattling noise from pump and not draining water, ordering drain pump (WPW10661045), rescheduled for 11/3 Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 WPW10661045 (drain pump)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Torrance, CA 90501
Jonathan
Job Details: 10/25/2021
q1 n0q2 nono signiture required due to covid-19washer needs new gearcase and splutch and agitTER CX THINKS PRICE IS TO HIGH WILL CALL BACK FOR SERVICE IF HE DICIDES TO FIX; ordrng 1 W11454734 (gearase) and 1 W10721967 (drive pulley) and 1 W11161960 (agitator) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL KITCHEN
Model n/a
Near Long Beach, CA 90808
Chris
Job Details: 10/25/2021
Upon inspection I cannot get the water valves to power on so I can get water at the dispenser so I am going to order the control display boards I'm gonna bring evolve with me Justin case; ordrng 1 W11533213 (Display cntrl) and 1 W11450890 (Cntrl elec rear) and 1 W11535162 (Valve dual) and 1 W11330486 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Lynwood, CA 90262
Larry
Job Details: 10/25/2021
q1q2no--no sign covid-19----replaced diffuser and checked for correct operation.supply air good and return clear. set temp to 3 and 3
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Los Angeles, CA 90016
Benito
Job Details: 10/25/2021
"malfunction caused by shifter arm out of place, removed reinstalled , secured and tested function with cx/recalibrated unit. q1 no q2 no"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Carson, CA 90745
Brandon
Job Details: 10/25/2021
q1q2-no sign do to covid-19cx concern freezer light is out and handles are loose.diagnosed and found that the light was loose. and door handles needed to be tightened. job complete no other issues found.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Los Angeles, CA 90036
Pablo V.
Job Details: 10/21/2021
found unit with error code coming from water valve presure switch and control board customer is going to wait and purchase a new washer request completed q1 q2 no sign covid 19
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Los Angeles, CA 90016
Francis C.
Job Details: 10/21/2021
Sealed system training completed
We serviced a
WHIRLPOOL FREEZER
Model WZF79R18DM00
Near Marina del Rey, CA 90292
Edi
Job Details: 10/21/2021
customer complaint alarm over tem: found bad control thermistor customer will think about repair
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Compton, CA 90221
Guillermo
Job Details: 10/21/2021
"Q1no Q2no No signature due to covid 19.Drawing coming out completely doesnt stop. Found drawer causing the issue, gave customer est for repair customer agreed replaced housing and tested unit drawer works fine now advise customer to clean washer with affresh due to smell."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Cudahy, CA 90201
Guillermo
Job Details: 10/21/2021
"Q1no Q2no No signature due to covid 19.Replaced solenoid for ice maker dispenser. tested both cubes and crush, both functions work fine now no other issues found."
We serviced a
MAYTAG MICROWAVE
Model MMV4203WW1
Near Anaheim, CA 92806
Sarkis M.
Job Details: 10/21/2021
q1q2 no no sing c19 under turn table glass all rusted not repairblr
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS1850SSS0
Near Marina del Rey, CA 90292
Edi
Job Details: 10/21/2021
replaced filter for customer all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irvine, CA 92602
Steven
Job Details: 10/21/2021
"Q1 No Q2 No, NO Covid 19use authorization # s22916Cx complaint was that the the upper rack and the rails had broken off. I will need to order all parts and rails regardign the upper rack. Whirlpool gave a speacial autho to cover parts and labor. I will rs for a later date; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 WPW10082649 (cup shelf) and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (adjuster)s and 4 WPW10195840 (positioner)s and 4 WPW10250160 (clip)s and 2 WPW10588164 (housing)s and 2 WPW10250162 (cover)s and 1 W11110542 (handle) and 1 W10727426 (tine-row) and 1 W11240750 (baskt-ware) and 1 WPW10082853 (pivot) and 1 W10919676 (clip) and 1 WP8539102 (positioner) and 1 W10875054 (pivot-tine) and 1 W11162734 (manifold) and 1 W1116"
We serviced a
WHIRLPOOL STOVE
Model WFG505M0BS3
Near Downey, CA 90241
Larry
Job Details: 10/21/2021
q1q2no--no sign covid-19-broken front glass..; ordrng 1 W11176456 (glass-door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN5002ESS02
Near Irvine, CA 92602
Sarkis M.
Job Details: 10/21/2021
q1q2 no no sing c19 1 yr waranty
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near El Segundo, CA 90245
Robert S.
Job Details: 10/21/2021
Q1 NO Q2 NO SIGNATURED DO TO COVID 19 TEST UNIT WATER dispenser FOUND dispenser WORKING properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Tustin, CA 92782
Carlos
Job Details: 10/21/2021
"q1-no,q2-no,no sign due to covid-19--- ice maker was off. turned on ice maker. ice maker is working"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Palos Verdes Estates, CA 90274
Christian
Job Details: 10/21/2021
Unit is not dispensing ice. Tested unit and found that the wire harness on the freezer door is ripped causing issue. Gave consumer quote and it was denied. No sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Downey, CA 90242
Larry
Job Details: 10/21/2021
"q1q2no--no sign covid-19---replaced main control, pump with wire harness. recalibrated and ran auto test cycles for correct operation. unit working ok."
We serviced a
KITCHENAID RANGE
Model KMHS120ESS01
Near Lakewood, CA 90712
Oriale P.
Job Details: 10/21/2021
"replaced faulty door switches causing no start & lights flickering on & off, tested working ok. auth#kzb6i00apl1 not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Rancho Palos Verdes, CA 90275
Brandon
Job Details: 10/21/2021
"q1q2-no sign do to covid-19cx concern F0E3,F0E4 codes showing.diagnosed and found that the control and suspensions need to be replaced.; ordrng 1 W11130356 (suspension) and 1 W11024149 (cntrl-elec)"
We serviced a
WHIRLPOOL WINE COOLER
Model JUWFL242HL
Near Los Angeles, CA 90094
Pablo V.
Job Details: 10/21/2021
install compressor nit is a 600r need francis to charge unit; schdld next appmnt for 10/26 TUE !
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8000DW5
Near Anaheim, CA 92805
Steven
Job Details: 10/21/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the drain pump was not working . I removed the drain pump and installed the new pump on correctly. I secured all the wires/connectors. I recalibrated washer, tested drain pump, pump tested ok! I checked for leaks found none. As of now all functions are in working order."
We serviced a
WHIRLPOOL RANGE
Model KGRT607HBL6
Near Santa Ana, CA 92706
Steven
Job Details: 10/21/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the oven panel was not working. I unplugged unit for about 5min. to try a hard reset. I plugged unit back in and the console/cntrl board was not responding at all. I looked up the parts and the cntrl baord is no longer available, it is a Discounted Item. I let Cx know and she said she will be buying a new oven"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Irvine, CA 92620
Shawn
Job Details: 10/21/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed IM and ran test. IM cycled and filled with water all functions tested good.
We serviced a
KITCHENAID OVEN
Model KEBS177SBL00
Near Carson, CA 90746
Robert S.
Job Details: 10/21/2021
q1 no q2 no signature do to covid 19 replace elmit brad unit is worhing
We serviced a
KITCHENAID OVEN
Model KSGG700ESS1
Near Bellflower, CA 90706
Oriale P.
Job Details: 10/21/2021
"replaced damaged main cntlr with user interface & burner heads & valves, tested all working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Los Angeles, CA 90061
Benito
Job Details: 10/21/2021
installed coupler inside ff sensor for 20 min .temp is reading 37/38 nothing below.istalled new control eelc/cx is unhappy with design states she is loosing space inside the fridge/instructed in regards of circulation. q1 no q2 no
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Los Alamitos, CA 90720
Victor B.
Job Details: 10/21/2021
"it had full charge, but oil came out from pipes, replaced compressor and evap, and put the vaccum to remove the oil, it start mking ice, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Los Alamitos, CA 90720
Chris
Job Details: 10/21/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2156GEQ
Near Irvine, CA 92620
Sarkis M.
Job Details: 10/21/2021
q1q2 no no sing c19 installed refg door handl customer has parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Los Angeles, CA 90024
Francis C.
Job Details: 10/21/2021
"We received wrong part , just installed the new main control electronic , re ordering the heater mullion , I will contact cx when part arrived , I see the damage but another company came before we services Doctor appliances , our tech didnt pull the refrigerator out , he just work on the from unit , we didnt make the damage, I will contact Jessica and reporter to her , I do have some pictures ; ordrng 1 W11176246 (Mullion heater)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Long Beach, CA 90815
Victor B.
Job Details: 10/21/2021
"repalced broken lid test good, q1 no, q2 no, i didn't ge tsignature cause covid-19"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Irvine, CA 92602
Roger
Job Details: 10/21/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Adjusted right door latch and tested unit working as designed now"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garden Grove, CA 92844
Ramon H
Job Details: 10/21/2021
Q1q2 no no sign due to covid 19 cc had unbalanced error code recalibrated and tested working good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Los Angeles, CA 90006
Pablo V.
Job Details: 10/21/2021
found door not closing all the way unscrew door install washer raise door test open close ok request completed q1 q2 no sign covid
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Redondo Beach, CA 90277
Christian
Job Details: 10/21/2021
cx complaint racks were corroded.I installed new racks and installed new rack wheels and adjusters as of now everything is in working order q1no q2no No sign due to covid
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garden Grove, CA 92843
Ramon H
Job Details: 10/21/2021
Cx needs main control ; ordrng 1 W11399437 (Pump) and 1 W11458145 (Main control)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Los Angeles, CA 90045
Benito
Job Details: 10/21/2021
"leak malfunction in the back caused by waterline to valve.reinstalled insured no leaks set to tst/filled with water,unit is no longer leaking. q1 no q 2no"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Irvine, CA 92606
Carlos
Job Details: 10/21/2021
"q1-no, q2-no, no sign due to covid-19--- door doesnt shut correctly. need to order door. please contact cx when parts have arrived and also add number to tk 949-306-5398; ordrng 1 LW10430228 (dor-fip ss) and 1 WPW10511972 (nameplate)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Long Beach, CA 90813
Chris
Job Details: 10/21/2021
But this visit I replaced the tornbello and I also raised the front feet up a significant amount to help prevent the Bellow from rubbing on each other again
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Redondo Beach, CA 90277
Brandon
Job Details: 10/21/2021
q1q2-no sign do to covid-19replaced front ss glass door everything is even now cx is happy. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Seal Beach, CA 90740
Victor B.
Job Details: 10/21/2021
"f.f. evap. ice up, need fan scrol, thermistor and U.I.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11130211 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near El Segundo, CA 90245
Robert S.
Job Details: 10/21/2021
Q1 no Q2 no.No signiature due to covid-19. Found a low side leak in the suction line from the refrigerator evaporator right wher it exits the cabinet in the machine compartment. The leak was caused by the wiring harness running by it before the joint was brazed at the factory. The harness is melted and the red wire must have arced a small amount to cause this leak. Called the techline and was deemed non-reapirable SR#7732049681
We serviced a
KITCHENAID OVEN
Model KEBS109BWH00
Near Los Angeles, CA 90066
Edi
Job Details: 10/21/2021
run diagnose test found unit on celsius not Fah instru customer of temts all components ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gardena, CA 90248
Guillermo
Job Details: 10/21/2021
"Q1no Q2no No signature due to covid 19.Fridge not dipensing water. Found water line ripped at bottom of freezer door water not going to dispenser but underneath. Adjusted water line to fz door again and tested water. Water dispenses fine now no leaks, ice and water dispense ."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Fullerton, CA 92833
Javier
Job Details: 10/21/2021
"complain dryer will not stay closed as should hinge issue, replaced both door hinges, found dryer frame bent causing door to not close properly, ordered front panel/frame and rescheduled for 11/8, Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 W11402947 (front panel)"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC0
Near Orange, CA 92865
Steven
Job Details: 10/21/2021
"Q1 No Q2 No, NO Covid 19I removed the old dispenser drawer and installed the new dispenser drawer. I recalibrated washer, checked for leaks found none as of now. As of now all specs are in working order"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Hawthorne, CA 90250
Robert S.
Job Details: 10/21/2021
q1no q2 no signatuer do to covid 19 found unit have miscommunication from main board to interface; ordrng 1 W11284145 (main board) and 1 W11130428 (interface)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Los Angeles, CA 90028
Pablo V.
Job Details: 10/21/2021
unit need a new drain pump and sump pump; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Los Angeles, CA 90028
Pablo V.
Job Details: 10/21/2021
found bad switch run test ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Gardena, CA 90249
Guillermo
Job Details: 10/21/2021
"Q1no Q2no No signature due to covid 19.Washer not starting or filling with water. Found no hot water coming to washer, Cold line is fine. Advise customer that they need a plumber to fix the hot line. Washer agitates drains and spins fine. advise customer to only use cold wash until issue had been fix."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Hawthorne, CA 90250
Christian
Job Details: 10/21/2021
"sr number 7732053288unit not dispensing water and ui unresponsive. called techline and diagnosed with them, will need to come back with parts.; ordrng 1 W10789107 (Cntrl elec) and 1 WPW10151236 (UI door) and 1 W10876668 (valve-inlt)"