Near Anaheim, CA 92804
Victor B.
Job Details: 05/31/2019
COOKTOP KITCHENAID KGCV566MMT02 ther is a short replaced hardness now is good.
Near Los Angeles, CA 90038
Francisco Juarez
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 the dishwasher is working properly ..the level on the rinse aid was not on the right level instructed customer on how to use the dishwasher.
Near Santa Monica, CA 90402
Raymond Jackson
Job Details: 05/31/2019
DISHWASHER KITCHENAID KUDS30FXSS1 "found dishwasher full of soap suds again, told cx is call back and suds still problem cust will be charged"
Near Anaheim, CA 92804
Oriale P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW92HEFC0 "replaced bad drain pump causing f-9 e-1long drain error, ran test working ok. auth#WKIPXKIXL2"
Near Lakewood, CA 90715
Larry
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 leaking from filter housing . replaced and tested for correct operation. no more leaks.
Near Los Angeles, CA 90045
Edi
Job Details: 05/31/2019
WASHER MAYTAG MVWB765FW0 found bad control board ordering part for customer; ordrng 1 w10919546 (console) and 1 W10920541 (control)
Near Redondo Beach, CA 90277
Enrique M.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Still not cooling, sealed system problem, found freon leak on center divider mullion, dye is visible, called tech line, not repairable #7724975671"
Near Lennox, CA 90304
Edi
Job Details: 05/31/2019
DRYER WHIRLPOOL WGD5000DW3 Customer complaint not running : found bad door switch replaced run it all components tested ok to manufactory specifics.; used 1 WP3406105 (switch-dor) from stock
Near West Hollywood, CA 90046
Jaime
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KDDO24CVX01 compressor died on my as i was about to recharge it ordered a new compressor; ordrng 1 WPW10287744 (c)
Near Los Angeles, CA 90035
Jaime
Job Details: 05/31/2019
ICE MAKER KITCHENAID KRSC503ESS00 found a pair of broken wires at the bottom of the freezers door which i was not able to reconnect due to being cut to close to the door. this problem happens because of design and location of the wire harness.cost of the door its @ 1000.00 just for the door freezer door needs to be replaced in order to have ice again. customer will talk to customer service
Near Los Angeles, CA 90068
Pablo V.
Job Details: 05/31/2019
DISHWASHER JENN-AIR JDB1250AWP found bad console and door switch customer is going to pay in full next next visit; ordrng 1 WPW10275768 (switch)
Near Long Beach, CA 90815
Rose Kolstad
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 replaced filter head
Near Los Angeles, CA 90068
Pablo V.
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTM504EPA1 found bad pump spary arm and element customer is going to call back in case if she decided to do the repair an estimate was save in case customer call
Near Artesia, CA 90701
Oriale P.
Job Details: 05/31/2019
WASHER WHIRLPOOL WTW7000DW3 "found drain hose knocking against frame of washer & wall during spin causing noise, made adjustment to hose, ran thru test with load working ok."
Near Anaheim, CA 92801
Sarkis M.
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 disp motor not working; ordrng 1 WPW10317991 (disp motor)
Near Artesia, CA 90701
Oriale P.
Job Details: 05/31/2019
DRYER WHIRLPOOL WGD7000DW3 "made adjustment to door hinges & door catch added grease to open & close easy, tested working ok."
Near Los Angeles, CA 90035
Jaime
Job Details: 05/31/2019
MICROWAVE KITCHENAID KMHC319ESS4 installed the new motor and unit became more quiete while running
Near Santa Ana, CA 92705
Sarkis M.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 need compresser part cover
Near West Hollywood, CA 90046
Jaime
Job Details: 05/31/2019
LAUNDRY CENTER MAYTAG MHW3505FW1 found some loose connections at the main control reconnected harness left unit working
Near Los Angeles, CA 90025
Raymond Jackson
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDFE104DSS1 found drain pump damanged and not working due to broken glass. repaired pump and all test good; used 1 WPW10348269 (DRAIN PUMP) from stock
Near Marina del Rey, CA 90292
Edi
Job Details: 05/31/2019
LAUNDRY CENTER WHIRLPOOL WET4027HW0 will get autho whirpool close for double labor; ordrng 1 W11222849 (valve) and 1 W11028053 (wires) and 1 1twomen (1 two men)
Near Marina del Rey, CA 90292
Edi
Job Details: 05/31/2019
DRYER WHIRLPOOL WED7990FW0 Recall customer complaint lint againg inside same part : found lint inside coils removed it run it all components tested ok to manufactory specifics.
Near Los Angeles, CA 90035
Raymond Jackson
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 found faughty main control W10581605 NLA called Warr to confrim says they will look for part rescd ten days; schdld next appmnt for 6/10 MON !
Near Los Angeles, CA 90016
Raymond Jackson
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL RT18EKREW03 "found faughty defrost timer and t-stat; ordrng 1 WP2183400 (timer-def) and 1 4387562 (control,temp)"
Near Lakewood, CA 90713
Francis C.
Job Details: 05/31/2019
MICROWAVE MAYTAG MMV4205DS-3 HELPING JV TRAINING Job complted
Near Los Angeles, CA 90018
Francisco Juarez
Job Details: 05/31/2019
WASHER MAYTAG MVWC565FW1 "replaced the actuator and the cam ...to the washer tested the spin cycle now its working properly ...; used 1 W10597177 (ACTUATOR), and 1 W10721967 (CAM) from stock"
Near Downey, CA 90242
Larry
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 cracked console and display pealing up.; ordrng 1 W11116422 (panel-cntl) and 1 W11368911 (housing ui)
Near Los Angeles, CA 90048
Jaime
Job Details: 05/31/2019
REFRIGERATOR IKEA ISC21CNEDS00 found air escaping though the damper control by the back wall just under the the damper which more likely caused the freezing areacalled tech. support and sugested me to use permagum to stop that leak which i did spoke to TJ in tech. support; used 1 212643 (perma gum) from stock
Near Lakewood, CA 90713
Larry
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 open coil valve for ice maker; ordrng 1 W10179146 (water inlet valve)
Near La Mirada, CA 90638
Larry
Job Details: 05/31/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 replaced and fitted gaskets . checked for proper fit.
Near Carson, CA 90745
Rose Kolstad
Job Details: 05/31/2019
MICROWAVE IKEA IBMS1455DS00 ordered new main control and inverter board; ordrng 1 8206079 (magnetron) and 1 W11196485 (cntrl-elec) and 1 W10217711 (inverter) and 1 461968972782 (harns-wire) and 2 W10211972 (switch)s and 2 WP8205683 (interlock)s and 2 W10211972 (switch)s and 1 W10886919 (lmp-basles)
Near Inglewood, CA 90303
Edi
Job Details: 05/31/2019
WASHER MAYTAG MVWC425BW1 Customer complaint only hot water and leaking : found drain hose not push all the way down and fill hoses are reverse instruc customer of faucet not working not shutting off water to fix issue customer will call plumber washer tested ok to manufactory specifics.
Near Carson, CA 90746
Larry
Job Details: 05/31/2019
WASHER MAYTAG MVWC565FW1 f7-e6---found motor connector off. reconnected and recalibrated. tested for correct operation.
Near Long Beach, CA 90804
Chris
Job Details: 05/31/2019
RANGE WHIRLPOOL WFG525S0HZ1 i added some adhesive to the panel that was peeling off due to the factory double sided tape.. so now unit is looking good and no panels are stickig out
Near Lakewood, CA 90712
Rose Kolstad
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 ordered new ff thimestor and main control board; ordrng 1 WPW10235503 (cntrl-elec) and 1 W10316760 (thermistor)
Near West Hollywood, CA 90069
Jaime
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 found frost build up in the fresh food evaporator removed ice build up and replaced the thermister; used 1 W10316760 (THERMISTOR) from stock
Near Santa Ana, CA 92705
Oriale P.
Job Details: 05/31/2019
DISHWASHER WHIRLPOOL KDTE104EBS2 "replaced broken dispenser door was not opening to release soap, ran test working ok. auth#KKC9TKCAPL1"
Near Los Angeles, CA 90024
Raymond Jackson
Job Details: 05/31/2019
WASHER WHIRLPOOL WFW94HEXW2 "found washer not responding to any commands, reading f6-e1,e2 faughty control latch damanged"
Near Cypress, CA 90630
Ramon H
Job Details: 05/31/2019
M/W HOOD AMANA AMV2307PFB cx lights not working needs; ordrng 1 8206232A (bulb) and 1 W10890778 (panel control) and 1 W10849846 (membrane)
Near Los Angeles, CA 90094
Edi
Job Details: 05/31/2019
DISHWASHER KITCHENAID KDTE234GPS0 Customer complaint smoking : found debri caught on heater remove it run diagnose test all componentst tested ok to manufactory specifics.
Near Palos Verdes Estates, CA 90274
Enrique M.
Job Details: 05/31/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 "Not working at all, main control failed, replaced the main control board and tested..duispenser not working, ok per customer..."
Near Long Beach, CA 90807
Rose Kolstad
Job Details: 05/31/2019
COOKTOP WHIRLPOOL GLT3057RB05 ordered new switch harness and spark module and one orfice holder for rr bunner; ordrng 1 WPW10128448 (holder-orf) and 1 WPW10110491 (module-spk) and 1 9763116 (power cord) and 1 WP4456905 (harns-wire)
Near Compton, CA 90222
Larry
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 freezing food on door and on shelf. need control and thermistor.; ordrng 1 W10316760 (thermistor) and 1 W11223729 (contrl-box)
Near Los Angeles, CA 90023
Robert S.
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW2 Checked the washer found hot water turned off to machine and not set to tap cold. tested manually and recalibrated the machine.
Near Los Angeles, CA 90003
Robert S.
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW2 Replaced the gearcase and screw. Tested and calibrated the washer.
Near Seal Beach, CA 90740
Rose Kolstad
Job Details: 05/30/2019
WASHER MAYTAG MVWB835DW3 replaced water pump and sock from between basket and outer tub
Near Los Angeles, CA 90068
Jaime
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW8600YW1 installed the new drain pump washer worked ok. customer credit card on first visit
Near Santa Monica, CA 90403
Edi
Job Details: 05/30/2019
WASHER MAYTAG MHW8200FW0 Customer complaint not power: found bad touch panel replaced it run diagnose test all components tested ok to manufactory specficis.author double labor mkhv500nl2
Near Marina del Rey, CA 90292
Edi
Job Details: 05/30/2019
WASHER WHIRLPOOL WGT4027HW0 "found not water coming in , turn it back on all components tested ok to manufactory specifcis."
Near Los Angeles, CA 90034
Edi
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW7500GC2 Customer complaint not washing : found error codes overload instruct customer to select deep water wash and not overloading machine to have better results washer tested ok to manufactory specifics.
Near Los Angeles, CA 90025
Edi
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL KUDP02FRSS1 some key not respond part 8572488 discontinued assurance will contact customer
Near Carson, CA 90745
Rose Kolstad
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 replaced defuser and main board
Near Los Angeles, CA 90048
Francisco Juarez
Job Details: 05/30/2019
WASHER WHIRLPOOL MHW3505FW1 replaced the parts to the washer its working properly now ..
Near Lakewood, CA 90712
Oriale P.
Job Details: 05/30/2019
WASHER WHIRLPOOL MVWB765FW2 found bad noisey gearcase need gearcase replaced. auth#MKI2I00AL2; ordrng 1 W10811956 (gearcase)
Near Long Beach, CA 90806
Oriale P.
Job Details: 05/30/2019
WASHER MAYTAG MVWB835DW2 "this cust has wrong accunt set up for washer , this is a coin operated washer called DUSTIN at aig was told we do not sell contracts on coin ops washers sr#7724944258"
Near Los Angeles, CA 90293
Raymond Jackson
Job Details: 05/30/2019
FREEZER WHIRLPOOL WRT316SFDM01 found door not sealing properly even after seal repair called tech line and says ord door.serv mgr for apt install door; ordrng 1 WPW10481433 (nameplate DS(DIRECT SHIP)) and 1 LW10681389 (dor-fip DS (DIRECT SHIP))
Near Inglewood, CA 90305
Edi
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW72HEDW0 Customer complaint door not closing : found bad hinge replaced it run diagnose test all components tested ok to manufactory specifics.
Near Bell Gardens, CA 90201
Robert S.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced the defrost thermistor main board and the user interface. Defrost thermistor passed the diagnostic test.
Near Irvine, CA 92602
Sarkis M.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL KBFN502ESS01 customer said keep beeping but not beeping unable verfied complain
Near Long Beach, CA 90815
Victor B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 W10811363 - our prizenot defrosting evap. needs by-metal and main board.; ordrng 1 W10865431 (by-metal assembly) and 1 W10854027 (main board)
Near Los Angeles, CA 90035
Raymond Jackson
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH31017HZ helper complete
Near Los Angeles, CA 90035
Francisco Juarez
Job Details: 05/30/2019
MICROWAVE WHIRLPOOL WMH31017HZ the mircrrowave intallation is the problem the bracker on the bottom is too high up customer will call ferguson they are the installers to install and drill new holes onto her wall
Near Tustin, CA 92780
Ramon H
Job Details: 05/30/2019
OVEN KITCHENAID KDRU783VSS03 cx needs main control does not wish to proceede at this time
Near Carson, CA 90746
Rose Kolstad
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 needs new main control board and lv board is nla
Near Los Angeles, CA 90025
Jaime
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTE334GPS0 installed the new sump assemly
Near Los Angeles, CA 90731
Enrique M.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KBBL306ESS00 "Water leaking inside the freezer area, replaced trhe ice maker, water valves, ice maker extention and four leds, one water valve was shorted or leaky causing water overflow to ice maker, flooor is damaged.."
Near Manhattan Beach, CA 90266
Francis C.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Complaing leaking water , found loose lower bottom arm and fitter tube loose , just readjusted , now its ok not water leak , tested fine ."
Near Redondo Beach, CA 90277
Enrique M.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "No ice, no voltage to ice maker, replaced the door interlock switch and spacers.cycled tested ice maker...; used 1 12002646 (LIGHT SWITCH KIT), and 2 WPW10221048 (SPACER) from stock"
Near Compton, CA 90221
Oriale P.
Job Details: 05/30/2019
WASHER MAYTAG MHW6000XW "replaced burnt out motor cntrl board causing no motor movement, ran test working ok."
Near Redondo Beach, CA 90277
Enrique M.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KBFC42FTS03 "Water leaking on floor, found frozen cloged drain hose, cleaned and defrosted drain and leak tested, drain working fine now...."
Near Long Beach, CA 90803
Chris
Job Details: 05/30/2019
MICROWAVE OTR WHIRLPOOL WML55011HS2 found a burning transformer; ordrng 1 W11024976 (transformr)
Near Anaheim, CA 92804
Oriale P.
Job Details: 05/30/2019
WASHER WHIRLPOOL MVWB750WQ0 "found bad noisey bearings, water leaking thru tub seal causing damage to bearings & motor drive, cust declined repair."
Near Irvine, CA 92606
Sarkis M.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 repair restriction in hi side tub now unit ckd working ok
Near Palos Verdes Estates, CA 90274
Enrique M.
Job Details: 05/30/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 "Not running, no power to main components, ordering main control board.; ordrng 1 W10789107 (main pcb)"
Near West Hollywood, CA 90046
Francisco Juarez
Job Details: 05/30/2019
DRYER MAYTAG MGDX655DW2 opened the machine there isnt anything that may cause the smell teted the dryer and its working properly no problems found
Near Marina del Rey, CA 90292
Raymond Jackson
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW5000DW1 found faughty control and push botton; ordrng 1 W11116590 (control) and 1 WPW10596298 (pushbutton)
Near Los Angeles, CA 90018
Edi
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW8540FW0 Customer complaint not spinning : match sympthon ordering control for customer requesting pm advise dispatch will confirm; ordrng 1 W11201289 (control)
Near Los Angeles, CA 90068
Jaime
Job Details: 05/30/2019
DRYER WHIRLPOOL WED7500VW installed the new capacitor and heater assembly
Near Irvine, CA 92602
Sarkis M.
Job Details: 05/30/2019
M/W OVEN COMBO KITCHENAID KMBS104ESS02 unit nating espandingmost parts is cover; ordrng 1 W11188752 (fuse) and 1 2man (2man) and 1 W10776925 (magnetron) and 1 W10776767 (transformr) and 1 W10891908 (board)
Near Long Beach, CA 90803
Chris
Job Details: 05/30/2019
WASHER WHIRLPOOL n/a rs for tomorrow; schdld next appmnt for 5/30 THU !
Near Los Angeles, CA 90059
Larry
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 checked ice dispenser for cubed and crushed. and advised on dumping ice every 2 weeks.unit is working ok.
Near Los Angeles, CA 90023
Robert S.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Compressor cycling on the overload. repaced the ptc device compressor started with normal amperage.; used 1 8201786 (START-DEV) from stock
Near Los Angeles, CA 90018
Robert S.
Job Details: 05/30/2019
WASHER MAYTAG MVWB765FW2 Checked the washer only code was f2 e1. Performed all manuual test and machine passed. Recalibrated the machine to factory settings.
Near Norwalk, CA 90650
Victor B.
Job Details: 05/30/2019
REFRIGERATOR MAYTAG M1TXEGMYB01 "ice maker peeling-repalced and also i informeed to female about the low water pressure, wall valve needs to be replace.; used 1 D7824706Q (ICEMAKER) from stock"
Near Long Beach, CA 90815
Victor B.
Job Details: 05/30/2019
FREEZER-UPRIGHT WHIRLPOOL EV201NZTQ03 drain line ice up-defrosted
Near Long Beach, CA 90805
Oriale P.
Job Details: 05/30/2019
WASHER WHIRLPOOL WTW6400SW1 "washer has failed bearings causing noise issue & unit to not complete cycle, called asurant say this is not cost effective to repair & will contact cust for replacement procedures."
Near Los Angeles, CA 90066
Raymond Jackson
Job Details: 05/30/2019
DISHWASHER MAYTAG MDB4949SDZ0 "cx compl dw leaking on power cycle, tech ran dw twice on power cycle with and with load, and cuold not get dw to leak. all test good"
Near Long Beach, CA 90755
Chris
Job Details: 05/30/2019
DRYER MAYTAG MEDB765FC0 ireplaced the drum for it to still make the same noise as before. as we expected ... cx is going to call customer service and report
Near Anaheim, CA 92804
Oriale P.
Job Details: 05/30/2019
WASHER MAYTAG MHW3505FW replaced bad drain pump with f-9 e-1 error ran thru test in diagnostics working ok.auth#MKHRY00XL2
Near Los Angeles, CA 90045
Raymond Jackson
Job Details: 05/30/2019
DISHWASHER AMANA ADB1400AGS1 chk and test dishwasher but operation when connected out. dishwasher working fine but cx has to repair main outlet
Near Los Angeles, CA 90018
Edi
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint not working : found bad supumpmotor replaced it run diagnose test all components tested ok to manufactory specifics.
Near Cerritos, CA 90703
Victor B.
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL GS5VHAXWY00 "chute close fast, ordered chute kit and handle per female-replaced chute asssembly and both dispencer handles."
Near Bell, CA 90201
Larry
Job Details: 05/30/2019
WASHER MAYTAG MHW3505FW1 "F9-E1,,,F3-E1,,,F5-E2,,,F0-E1...cleaned debris from pump and checked air dome hose. ran test cycle and washer is working ok"
Near Los Angeles, CA 90023
Robert S.
Job Details: 05/30/2019
WASHER AMANA NTW4516FW3 Checked the washer found no error codes.Manually cycle tested all functions normal. Recalibrated the machine.
Near Carson, CA 90746
Rose Kolstad
Job Details: 05/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ordered new control board and ff thermistor; ordrng 1 W11043763 (cntrl-elec) and 1 W10316760 (thermistor)
Near Long Beach, CA 90815
Victor B.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTE104ESS1 not pumping need pump assembly; ordrng 1 WPW10605057 (pump and motor) and 1 W10854225 (electrical control)
Near Irvine, CA 92602
Sarkis M.
Job Details: 05/30/2019
DISHWASHER WHIRLPOOL WDF2502PADM7 not draing installed drain pump still not draining maintenance going to vlean grain tub; used 1 W10876537 (PUMP-DRAIN) from stock
Near Los Angeles, CA 90004
Jaime
Job Details: 05/30/2019
WASHER WHIRLPOOL WFW9600TW found with a F20 ERROR removed top and cleaned water pressure switch contacts and made sure hose was clear all the way to outer tub connection THIS IS THE FIRST TIME I WORK ON THIS WASHER CUSTOMER HAS 2 WASHERS I DID WORK ON A DRYERS WATER VALVE LEAKING NOT ON THE WASHER THIS IS A NEW UNIT WITH A NEW PROBLEM
Near Santa Ana, CA 92703
Ramon H
Job Details: 05/30/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 cx leaving door open causing freezer toice up advised cx need to defrost and adjust temp back to normal
Near Rancho Palos Verdes, CA 90275
Enrique M.
Job Details: 05/30/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Found unit in locked position, unlock and ran test cycle, too much suds, instructed to use some cooking oil and RINSE AID.."