Near Los Angeles, CA 90024
Raymond Jackson
Job Details: 06/28/2019
RANGE JENN-AIR JGRP430WP01 "found faughty control dur to powr surge,; ordrng 1 WPW10145531 (cntrl-elec) and 1 W10789952 (panl-cntrl)"
Near Los Angeles, CA 90025
Pablo V.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replace all washer run test door closing ok request completed
Near Tustin, CA 92782
Ramon H
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 fresah food gasket was not sealing formed gasket and working good
Near Los Angeles, CA 90002
Robert S.
Job Details: 06/28/2019
DRYER MAYTAG MGDC465HW0 Replaced the push to start relay.
Near Culver City, CA 90230
Pablo V.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found bad DIFFUSER; ordrng 1 W11164593 (DIFFUSER)
Near Los Angeles, CA 90026
Pablo V.
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW6620HC0 replace control and panel run test ok request completed
Near Santa Ana, CA 92705
Sarkis M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL JCD2389GES installed heater orderd by prv tech
Near Santa Ana, CA 92705
Oriale P.
Job Details: 06/28/2019
DRYER MAYTAG MGDC400VW0 "replaced dryer repair kit for bad rollers & drum belt also replaced broken door switch, unit working ok.; used 1 4392065 (repair kit), and 1 WP3406107 (SWITCH-DOR) from stock"
Near Tustin, CA 92780
Oriale P.
Job Details: 06/28/2019
DRYER MAYTAG MEDX655DW1 "cust was unaware that wrinkle guard only works on sensor dry cycle not time dry, tested working , added grease to door latch hard to open & close, unit working ok."
Near Los Angeles, CA 90744
Rose Kolstad
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW4616FW2 remove objects from water pump
Near Tustin, CA 92780
Oriale P.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "removed ice build up in freezer section & leaking down into fridge caused by closed pee trap, opened trap, unit cooling & working."
Near Los Angeles, CA 90002
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDW01 "Frost in freezer, power cord is damaged, checked doors and gaskets, all ok, replaced the power cord that was damaged, overloaded with food, adviced."
Near Downey, CA 90242
Victor B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 there was a big opening next to lower hinge.; used 1 WP482338 (ADHESIVE) from stock
Near Los Angeles, CA 90024
Raymond Jackson
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KDDO24CVX00 "found leaking water housing, cust wii not repaire at this time"
Near Long Beach, CA 90810
Rose Kolstad
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM01 ordered new ice maker and freezer shelfs and 2 ff drawers; ordrng 1 W11097340 (shelf-glas) and 1 W11097339 (shelf-glas) and 1 W10873791 (icemaker) and 1 WPW10256770 (pan-snack) and 1 WPW10278653 (pan-crispr) and 1 W11214888 (trim-pan) and 1 W11214890 (trim-pan)
Near Long Beach, CA 90808
Victor B.
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTM354DSS5 unit was disconnected adj. door.
Near Cerritos, CA 90703
Victor B.
Job Details: 06/28/2019
WASHER MAYTAG MVWB765FC3 "drain line clogg showed to male, and raized r.leg to level."
Near Long Beach, CA 90805
Rose Kolstad
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 ordered new fan with thermistors recall; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Tustin, CA 92780
Oriale P.
Job Details: 06/28/2019
WASHER MAYTAG MVWX655DW1 "found dispenser cap not seated all the way down causing no siphoning, ran test recalibrated working ok."
Near Stanton, CA 90680
Francis C.
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW0 Helping VB training job completed
Near Signal Hill, CA 90755
Rose Kolstad
Job Details: 06/28/2019
OVEN KITCHENAID KODE500ESS02 replaced oven door glass
Near West Hollywood, CA 90046
Jaime
Job Details: 06/28/2019
DRYER-ELECTRIC WHIRLPOOL WED7990FW0 found the motors harness connector not connecting all the way reconnected and secured coneector dryer ok 2 men job author. WKUV7KUNL2
Near Los Angeles, CA 90035
Jaime
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 installed the new control board
Near Garden Grove, CA 92843
Ramon H
Job Details: 06/28/2019
REFRIGERATOR MAYTAG M1TXEGMYW01 cx has ice build need to defrost drain is cloogged
Near Long Beach, CA 90807
Francis C.
Job Details: 06/28/2019
REFRIGERATOR SBS WHIRLPOOL WRS321SDHZ01 "complaing not cooling , found leak on evap , just repaired , now its ok tested fine , i use authorization WKOV8KONO2."
Near Cypress, CA 90630
Oriale P.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW4800XQ "found weak suspension rods for banging noise during spin cycle, needs part replaced. service guaranty from first visit did not charge trip & diagnoisis only part & labor.; ordrng 1 W10780048 (suspension)"
Near Los Angeles, CA 90016
Francisco Juarez
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 need to order the motor fan i do not have it in the truck stock; ordrng 1 WPW10464673 (motor fan)
Near La Palma, CA 90623
Oriale P.
Job Details: 06/28/2019
RANGE-OVEN WHIRLPOOL RHM988PN "cust concerned with wires for burner being properly insulated, checked wires to all burners all ok. wires ok."
Near Santa Ana, CA 92703
Oriale P.
Job Details: 06/28/2019
DRYER MAYTAG MGD3500FW0 "ran test on dryer unit cycling between 158 degrees & 120 deg in time dry, turned dryness level up from cf1 to cf4 for 30% more dry in auto dry cycles advised cust working ok."
Near Stanton, CA 90680
Victor B.
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW0 agitator don't move replaced actuator and hub test good.
Near Los Angeles, CA 90059
Robert S.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced the freezer door switch and the ice maker harvested and filled with water.
Near Culver City, CA 90232
Pablo V.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW7300DW0 replace lid run test ok request completed
Near Los Angeles, CA 90019
Pablo V.
Job Details: 06/28/2019
RANGE MAYTAG MGR6600FZ1 run test found loose module intall back in place test ok request completed
Near Stanton, CA 90680
Victor B.
Job Details: 06/28/2019
DRYER MAYTAG MGD9800TK0 when flame on it weesal-ordered assembly; ordrng 1 WPW10118347 (valve-gas)
Near Los Angeles, CA 90064
Pablo V.
Job Details: 06/28/2019
DRYER MAYTAG MGDB835DW3 dryer need a new burner; ordrng 1 W11233069 (burner) and 1 WP697772 (wheel)
Near Bellflower, CA 90706
Victor B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 evap. motor not running repalced now runs and ff gets cold air.
Near Culver City, CA 90232
Edi
Job Details: 06/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 replaced panel found bad stud holding handle ordering part for customer; ordrng 1 W10826179 (screw) and 1 W11157086 (stud)
Near Santa Ana, CA 92703
Oriale P.
Job Details: 06/28/2019
WASHER MAYTAG MHW3505FW1 "found water leak at bottom door seal to glass, adjusted gasket clamp to 90 deg to left so door makes better seal, ran test working ok."
Near Signal Hill, CA 90755
Rose Kolstad
Job Details: 06/28/2019
DRYER MAYTAG MGDB765FW0 ordered new motor and blower wheel and main control board; ordrng 1 WPW10508324 (motor-drve) and 1 WPW10349492 (wheel) and 1 W11089308 (cntrl-elec)
Near Los Angeles, CA 90043
Robert S.
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Checked the dishwasher all functions are normal and the customer is using rinse agent. Heater function is normal also.
Near Los Angeles, CA 90011
Robert S.
Job Details: 06/28/2019
REFRIGERATOR MAYTAG MFI2665XEM7 Replaced the filter cover.
Near Beverly Hills, CA 90211
Francisco Juarez
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSD618ESS00 helped jg
Near Los Angeles, CA 90035
Francisco Juarez
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL GT22DKX6GW01 there was alot of ice and water cleaned alll that up i also unclogged the drain and replaced the parts fridge is working properly again
Near Los Angeles, CA 90037
Francisco Juarez
Job Details: 06/28/2019
DRYER WHIRLPOOL WGD4850BW0 replaced the blower wheel the dryher is working properly again the blower wheel was so tight on there loosened it up.
Near Los Angeles, CA 90045
Edi
Job Details: 06/28/2019
WASHER WHIRLPOOL WGTLV27HW0 Customer complaint not working : found bad door lock and control board replaced part run diagnose test autho for double laborr##wkxzqkxnl2
Near Los Angeles, CA 90045
Edi
Job Details: 06/28/2019
WASHER WHIRLPOOL WGTLV27HW0 Customer complaint broken valve: found broken valve replaced it unable to test due water is not connected on new building autho double labor###wkxzskxnl2
Near Long Beach, CA 90802
Chris
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 i remolded the gasket by heat and now unit seals perfectly
Near Santa Monica, CA 90402
Edi
Job Details: 06/28/2019
DRYER WHIRLPOOL WHD5090GW0 "Customer complaint not drying cloth : run diagnose test did not find error codes , found dispencer full of water explain features of heat pump also customer best to use drying ball when drying sheet they have tendency to become one single ball too larger . Customer not satisfy with product said taking too long to dry anything"
Near Long Beach, CA 90803
Chris
Job Details: 06/28/2019
REFRIGERATOR JENN-AIR JFC2089BEM00 unit has a clogg in the evaporator casuing a huge ice buildiup ...where the cap tube meets the evap. sealed system job is needed; ordrng 1 WPW10317014 (evaporator) and 1 WPW10143759 (dryer)
Near Los Angeles, CA 90094
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBBR306ESS01 "Interior lights for refrigerator section not working, replaced top ff hinge and screws, tested, leds working fine now..."
Near Los Angeles, CA 90731
Rose Kolstad
Job Details: 06/28/2019
OVEN WHIRLPOOL WFG505M0BS3 hinge was not into the receiver reinstalled door
Near Beverly Hills, CA 90211
Jaime
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSD618ESS00 found defective where the ice bucket sits. pushed in customer did not wanted it installed; ordrng 1 W10800793 (FRZR DOOR)
Near Long Beach, CA 90815
Victor B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "filll tuve frozen and there was a kink from wall to fridge., ther is some broken tiles i showe d to female she told me they know about it."
Near Norwalk, CA 90650
Victor B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "led lights burn out, and return ice up, repalced led and defrosted return test good.; used 2 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Near Santa Ana, CA 92706
Ramon H
Job Details: 06/28/2019
RANGE AMANA AGR5330BAS3 cx concerned had burners caps on the wrong way put them on the right way and testeed working good
Near Los Angeles, CA 90002
Pablo V.
Job Details: 06/28/2019
WASHER MAYTAG MVWC565FW1 washer need a new agitator auth mkydvkyal2 in order to fix need it to remove gear case remove broken screw intall back and new agitator run test ok; pckd up 1 W11161960 (agitator)
Near Los Angeles, CA 90744
Rose Kolstad
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW8900BC needs new bearings and hub; ordrng 1 W10820039 (hub) and 1 WPW10380698 (washplate) and 1 W10435302 (bearing) and 6 WP8533953 (screw)s
Near La Mirada, CA 90638
Oriale P.
Job Details: 06/28/2019
OVEN WHIRLPOOL KOSE500EBS03 "cust not satisfied with oven temps not cooking cookies properly, cust has concern with pre heat not reaching 350 deg explanened to cust this is normal average temp is 350. called FC cust is requesting FC to comeback.; schdld next appmnt for 7/2 TUE !"
Near Tustin, CA 92782
Sarkis M.
Job Details: 06/28/2019
RANGE WHIRLPOOL WFC150M0EB1 door trin was broken install ed trim ckd ok
Near Downey, CA 90242
Oriale P.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL RT138FZDW00 "found freezer section not getting cold enough only 35 deg air flowing to botom unit has seal system leak, needs parts replaced; ordrng 1 W10836706 (evaporator) and 1 W10575980 (compressor) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler)"
Near Santa Ana, CA 92706
Ramon H
Job Details: 06/28/2019
DISHWASHER AMANA ADB1400AGS0 cx door would not stay on latch pulled dishwasher out and found link falling off on left side causing door not to always stay shut ...put link back on and tested working good
Near Bellflower, CA 90706
Oriale P.
Job Details: 06/28/2019
WASHER MAYTAG MVWX655DW1 found pressure senor fault unit will sometimes overfill with water causing flooding in garage outside. needs both parts replaced to complete repair.; ordrng 1 W11116592 (cntrl-elec) and 1 W10236981 (hose)
Near Los Angeles, CA 90043
Robert S.
Job Details: 06/28/2019
WASHER ROPER RTW4516FW2 Checked the washer and found the house drain backing up. Customer will need a plumber to correct the drain.
Near Buena Park, CA 90621
Ramon H
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 cx has gap in left side of freezer formed gap and seal door properly tested working good
Near Long Beach, CA 90807
Victor B.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "ice container not gtting enought air replaced fan and main board now blows nice cold air.; used 1 WPW10675033 (main board), and 1 w10846539 (ice maker- fan motor.) from stock"
Near Long Beach, CA 90815
Victor B.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 found broken wires on the wireharness on the door replaced
Near Inglewood, CA 90305
Robert S.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Southern california edison program. Checked the refrigerator unit has sealed system leak.; ordrng 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 7 W10854527 (cover)s
Near Long Beach, CA 90806
Rose Kolstad
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT136FZDW00 has leak in sealed system ordered evap and compressor; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler)
Near Santa Monica, CA 90405
Pablo V.
Job Details: 06/28/2019
WASHER WHIRLPOOL WGT4027EW0 replace gear case basket drive block and seal test ok no leaks no marks request completed
Near Los Angeles, CA 90008
Pablo V.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 und bad compresor and evap AUTH WKYTR00APL2; ordrng 1 W11092625 (compresor) and 1 W10836706 (EVAPORATOR) and 1 sealsystentech (seal systen tech)
Near Los Angeles, CA 90023
Larry
Job Details: 06/28/2019
OVEN WHIRLPOOL WFG320M0BS3 checked power cord and outlet. removed main control and reseated wire connections.let oven cycle to tempature a few times and oven is working ok.
Near Los Angeles, CA 90731
Rose Kolstad
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW2 ld found object in pump removed object from pump
Near Carson, CA 90810
Rose Kolstad
Job Details: 06/28/2019
DRYER MAYTAG MGDX655DW2 replaced thermo fuse cust needs to repair vent; used 1 WP3392519 (FUSE) from stock
Near Lakewood, CA 90713
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Not making ice, defrosted fill tube and cycled tested ice maker, working fine now."
Near Los Angeles, CA 90045
Edi
Job Details: 06/28/2019
FREEZER KITCHENAID KBSD608ESS01 Customer complaint bad handle and bad top grill: ordering parts for customer requesting after 2 pm advise dispatch will confirm; ordrng 1 W11028271 (grill-uppr) and 1 10783284 (handle)
Near Long Beach, CA 90807
Victor B.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "ice container not gtting enought air replaced fan and main board now blows nice cold air.; used 1 WPW10675033 (main board), and 1 w10846539 (ice maker- fan motor.) from stock"
Near Los Angeles, CA 90732
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Not freezing efficiently, freezer evaporator coil does not have a full frost pattern, need comprressor, coils and three way valve, parts under warranty but not the labor, declined repairs for now"
Near Los Angeles, CA 90029
Jaime
Job Details: 06/28/2019
RANGE WHIRLPOOL WFG505M0BS3 found a shorted user interface ordered part; ordrng 1 W11126814 (clock)
Near Los Angeles, CA 90732
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Not cold enogh, not a complete frost pattern on evaporator, ordering compressor and coils, allow time.; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (ff evaporator) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid) and 1 W10913906 (coupler)"
Near Inglewood, CA 90303
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL KSRS25ILBL03 "Not cooling, all frosted up, removed big ball of ice, cleared frosted air ducts, defrosted drain and installed a heat probe..; used 1 819043 (HEAT-PROVE) from stock"
Near Los Angeles, CA 90066
Pablo V.
Job Details: 06/28/2019
DISHWASHER WHIRLPOOL WDT720PADM3 instruc customer abouth normal water and drying cycle test ok request comleted
Near Seal Beach, CA 90740
Oriale P.
Job Details: 06/28/2019
DISHWASHER MAYTAG MDB4949SH2 "removed paper debris from sump filter & drain pump, ran test no leaks working ok."
Near Seal Beach, CA 90740
Chris
Job Details: 06/28/2019
MICROWAVE WHIRLPOOL WMH32519FW0 unit had a blown capasator and so i replaced both the cap and the diode and now unit is bale to heat...
Near Los Angeles, CA 90011
Francisco Juarez
Job Details: 06/28/2019
OVEN WHIRLPOOL KFGG500EBS the range is woking properly its a brand new unit she had a bracker metal inide thefrawer so it wa burning that.
Near Garden Grove, CA 92843
Victor B.
Job Details: 06/28/2019
WASHER WHIRLPOOL WFW95HEDW0 stator screwes are strip the'll be ordered; schdld next appmnt for 7/3 WED !
Near Los Angeles, CA 90023
Larry
Job Details: 06/28/2019
WASHER MAYTAG MHW5630HW0 found defective door lock.; ordrng 1 W11316250 (latch)
Near Orange, CA 92868
Ramon H
Job Details: 06/28/2019
WASHER WHIRLPOOL WGTLV27FW0 cx washer out spring was ok put in spin several timesworking good
Near Garden Grove, CA 92840
Sarkis M.
Job Details: 06/28/2019
RANGE WHIRLPOOL KSGG700ESS0 installed burnr-head ckd working ok
Near South Gate, CA 90280
Robert S.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Return ducts ice up. Removed all ice and replaced the evaporator fan motor.; used 1 WP2315539 (EVAP FAN) from stock
Near Anaheim, CA 92805
Sarkis M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL MFI2569VEW i.m leaking water installed i.m ckd working ok; used 1 4317943 (ICEMAKER) from stock
Near Gardena, CA 90249
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Not cooling, not defrosting, replaced the main control board and fefrost bi-metal, removed frost and tested..."
Near Long Beach, CA 90807
Rose Kolstad
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KSSC42FTS02 replaced defuser
Near Los Angeles, CA 90024
Francisco Juarez
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSN608ESS00 kathleen_e_ferguson@whirlpool.comreference#7725105216i checked the water housing we checked the hoses on the bottom and there wa no leaks did as techline advised they will call customer diagnosis insulation problem causing condesnsation sent pics to techline
Near Los Angeles, CA 90024
Edi
Job Details: 06/28/2019
REFRIGERATOR KITCHENAID KBSN608ESS00 helper done
Near Downey, CA 90242
Oriale P.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW1 "replaced bad gearcase with rusted out drive shaft causing no spin, replaced gearcase & hub, ran test recalibrated working ok.auth# wkvr800xpl2"
Near Hermosa Beach, CA 90254
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Tighten door handle, ref door is dented, ordering ref door.; ordrng 1 LW11091610 (dor-fip) and 1 W11223753 (nameplate)"
Near Downey, CA 90242
Oriale P.
Job Details: 06/28/2019
WASHER WHIRLPOOL WTW5000DW1 "found rusted out drive shaft on gearcase causing drive hu to strip out, needs gearcase replaced auth# wkvr800xpl2; ordrng 1 W11035751 (gearcase) and 1 W10528947 (drive hub kit)"
Near Inglewood, CA 90302
Robert S.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found an ice chip in the groove where the ice bin sits. removed ice chip and leveled the doors
Near Hawthorne, CA 90250
Enrique M.
Job Details: 06/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Cooling normal, ice container is broken, please mail out ice bin, customer will install no need to go back.; ordrng 1 WPW10558423 (ice-contnr DS)"
Near Beverly Hills, CA 90211
Pablo V.
Job Details: 06/28/2019
WASHER MAYTAG MVWB765FW3 run test found normal sound on the washing cycle toll customer abouth sound request ccompleted