Local Reviews
Victor B.
WASHER MAYTAG MHW6630HW0 at the biggening bounce bad- needs shocks and spring.; ordrng 2 W11314394 (springs)s and 4 W11316766 (shocks)s
Oriale P.
REFRIGERATOR WHIRLPOOL WRS571CIH01 "found doors uneven leveled door for cust per her request, checked temps unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Rose K.
RANGE WHIRLPOOL WEG750H0HW0 replaced door hindges and top door trim O1 no Q2 no Q3 no no sigh covid19
Robert S.
WASHER/DRYER COM WHIRLPOOL WGTLV27HW0 Q1 no Q2 no No signiature due to covid-19. Helper complete
Rose K.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 adjusted freezer door seals and freezer door Q1 no Q2 no Q3 no no sigh covid19
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "tech chk d/w and put through dign, found no codes, d/w not draining but pumping, tech found restricted air gap. dishwasher working fine no issues with unitq-1no q2-no"
Sarkis M.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 q1 no q2 no no sing c 19 ordwerd temp cont; ordrng 1 WPW10116216 (cntrl-elec)
Oriale P.
DISHWASHER MAYTAG MDB8989SHZ0 "replaced rusting door panel from regular use no evidence of cust abuse, normal wear. ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER AMANA NFW5800HW0 "has f-5 e-2 door error & damaged door strike, no voltage to door switch, needs main cntrl with harness replaced.; ordrng 1 W10919941 (harns-wire) and 1 W11316914 (strike) and 1 W11325578 (cntrl-elec)"
Larry G.
RANGE WHIRLPOOL WFG320M0BS3 "q1no-q2no-no sign covid-19--ignitor not coming on. found board not giving constant voltage to ignitor.; ordrng 1 W11126814 (cntrl-elec), used 1 12400035 (IGNITER KIT) from stock"
Jorge A.
DISHWASHER WHIRLPOOL KDTM404KPS "q1-no,q20-no,no soign due to covid 19, i made adjustment in left rails foe proper function all tested out ok adviced customer to use jet dry."
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, need to order duct air for proepr. op.; ordrng 1 W11040868 (duct-air)"
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19inrelaced the main cntrl and now unit heats. tested multiul times and all is good
Oriale P.
DRYER WHIRLPOOL WGD4850HW0 "found stiff push to start button added lubrication to button to make loose & reinstalled, ran several start tests, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 switch frozen-defrosted and explained to female about the food. q1 no q no i didn't get signature cause covid-19
Chris Z.
WASHER MAYTAG MVWB965HW0 Q1: noQ2: no no signature due to covid-19i found a service bulliton that relates entirely to the issue cx is having with water slashing and casuing a leak. ordering art will install next viisit. ; ordrng 1 W11290644 (DISPENSER)
Robert S.
RANGE KITCHENAID KSGG700ESS1 Q1 no Q2 no. No signiature due to covid-19. Checked the range found broiler working and no error codes stored in the reange memory.
Victor B.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "replaced thermostat and adt.,q1 no q2 no , i didn't get signature."
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 replace all tubing valve and housing run test water ok request completed Q1no Q2no no sing covid 19
Chris Z.
WASHER WHIRLPOOL WFW5090JW0 Q1: noQ2: no no signature due to covid-19i realced faulty booardwith new designed board and now unit sins and washes corretly
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 q1 no q2 no no sing c 19 ice maker fill tub was frozn clean and remuved ice ckd working ok
Chris Z.
DRYER WHIRLPOOL WHD5090GW0 Q1: noQ2: no no signature due to covid-19i switched out faulty board with the new redesigned board and now unit is comlere
Francisco J.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 the fridge and freezer overpacked and has no aitflow which cuased her food to freezer q1.noq2.nono signature due to covid19
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no. No signiature due to covid-19. Found oven cavity bulb loose in the socket. tightened the bulb and cavity light is working.
Jonathan H.
DRYER WHIRLPOOL WGD8000DW4 #1492 replavced parst and tested unit no furtehr issues wqik200nl2 use autho for repairs
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "q1no-q2no-no sign covid-19----freezing in rc, then food goes bad with mold.; ordrng 1 W10316760 (thermistor) and 1 W11371382 (board box)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q! no Q2 no. No signiature due to covid-19. Adjusted the freezer door and advised customer to keep food only on the sheles and not to push items all the way back in the center.
Larry G.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 q1no-q2no-no sign.covid-19-supply and returns frosted up---needs to defrosted with 24hrs doors open.
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 unit bulkhead came in edefective reordering parts seting up wednesday appt; ordrng 1 WP697557 (bulkhead) and 1 W11086603 (outlet grille) and 1 4392065 (kit)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 replace icemaker and water valve request comleted Q1no Q2no no sing covid 19; used 1 W10884390 (ICEMAKER) from stock
Chris Z.
RANGE WHIRLPOOL WFG505M0BS3 Q1: noQ2: no no signature due to covid-19i relaced thee main cntrl and the unit started to glow but valve ddnt oen. so i reaced the valve and now unit is baking correctly
Pablo V.
DISHWASHER WHIRLPOOL MDB4949SHB0 replace dispenser run test ok request completed Q1no Q2no no singcovid19
Raymond J.
RANGE KITCHENAID KSGB900ESS3 "replaced faughty valve, all test goodq1-no q2-no"
Raymond J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "tech chk dishwasher and put through dign and found, tech found f6e4 float swtich code, tech repired stuck flot and all test good"
Francis C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Complaint freeze is sweating and unven door , found freezer section over pack with a lot of food , weak air flow , also the floor wood in uneven , level doors but still the same because floor is already uneven. Q1N Q2 N no signature for COVID-19"
Rose K.
DISHWASHER WHIRLPOOL WDP350PAAB3 replaced dispensor and springs O1 no Q2 no Q3 no no sigh covid19
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "found indentation at to of freezer door causing switch to not close all the way installed shim spacer to door now ice dispenser is working properly not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10221048 (SPACER) from stock"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW06 7727963355unit needs this adding to hel damen the noise; ordrng 1 12001448 (insulation)
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wpf6ypfnl2; replaced door for customer tested all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 helper complete
Jonathan H.
FREEZER KITCHENAID KFIS29PBMS00 replaced parst and tested unit no furtehr issues charged with freon allow 24 hours for unit to cool all else tested ok kqqivf00xl2 autho
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 need compressor and evap dec est q1 no q2 no no sing c 19 p0#4700907345
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign-covid-19---replaced reservoir and tested for leaks.
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "auth#WQIZ8QIXL2, 1 wire broken under freezer door ordered. q1 no q2 no,; ordrng 1 LW10691266 (freezer door) and 1 helper (helper)"
Raymond J.
DRYER MAYTAG MGDB765FW0 "tech repaired strike on dryer that was causing door not to open and close properly, all test good.q1-no q2-no"
Raymond J.
WASHER MAYTAG MVWB765FW3 "tech chk washer and found leak coming from drain hose, tech repaired all tech good.q1-no q-2-no"
Francisco J.
REFRIGERATOR KITCHENAID KSCS25FKSS00 charging customer for the visit only the unit i on the older side and has two problems one is with the valve no longer available.q1.noq2.nono signature due to covid19
Robert S.
MICROWAVE WHIRLPOOL WMH31017FS2 Q1 no Q2 no.No signiature due to covid-19. error code f8e5. HF ntc thermistor checked ok. Replaced the main control board and tested operation.
Jonathan H.
WASHER WHIRLPOOL MVWB835DW3 replaced parts and tested unit no furtehr issues all tested ok psp all parst
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "unit needed parts replaced and dfrosted unit and tested, leveled door all tested fine use autho - kqism00rl2"
Chris Z.
WASHER MAYTAG MVWX655DW1 i found the gearcase to be leaking tons of oil so i relaced but unit is still vibrating like crazy so i will need to relace the susention; ordrng 1 W11130362 (SUSPENSION)
Jonathan H.
WASHER WHIRLPOOL MHW4200BW0 replaced parts scode for parst charegd balance for repairs no furtehr issues all tested ok
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDBE02 the custumer is going to want to call assurian and get this replaced and not fixedim waiting on techlin e its been 40min im gonna hang upq1.noq2.nono signature due to covid19
Rose K.
COMPACTOR JENN-AIR TC607X0 ordered new rocker switch; ordrng 1 9871829 (switch draw tilt blk)
Chris Z.
REFRIGERATOR KITCHENAID KSSC42QKLS01 Q1: noQ2: no no signature due to covid-19i found the heater to be intact so i will just relace the bimetal
Chris Z.
ICE MAKER KITCHENAID KUID508ESS2 Q1: noQ2: no no signature due to covid-19 i found a cut in the main wire harness the ground was cut so the unit would short out. so i wired in a new cord and made sure all functions worked
Jorge A.
REFRIGERATOR KITCHENAID KBSD608ESS00 "q1-no,q2-no,no sign due to covid 19, i instruct customer what it need new shaft, need the part direct shipping to customer house because customer is appliance guy so he need the part only no peop;e around their hosu.; ordrng 1 WP2318082 (shaft)"
Rose K.
REFRIGERATOR WHIRLPOOL KSSC48QKS00 ordered new stoper on rf sent pics to Assurant for review and autho and 2 man parts 4388319 gap-hinge 2 wp2006346 washers wp2180353 door chute wp2195051 clip wp2194719 clip 2 man Q1 no Q2 no Q3 no no sigh covid19; schdld next appmnt for 6/16 TUE !
Raymond J.
REFRIGERATOR JENN-AIR JB36NXFXLE01 "chk and test refer, cx complain of two different noises, First noise is intermitten and coming from fresh food section cx recorded sound, sounds like refer popping, called tech line and tech say normal to have some feed noise, also freezer door has shims, tech line say ok to shim , refer working fine. 7727972106"
Sarkis M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 no no sing c 19 door falls down installed pad ckd ok
Chris Z.
DRYER MAYTAG MGD6630HC0 Q1: noQ2: no no signature due to covid-19i relaced the inlet thermistor that was giving the error code so now unit is comlete; used 1 WP8577274 (THERMISTOR) from stock
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q1: noQ2: no no signature due to covid-19tech suort advised i relace the UI due to all other checks checking out so im ordering new UI; ordrng 1 W11330971 (CNTRL-ELEC)
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer complait frost inside frezeer ; run diagnose test found unit not defrosting replaced part for customer re run test all components ok to manufactory specifics. q1nq2n no signature per policy covid19 wear PPE. costco purchase took pics.
Sarkis M.
DRYER WHIRLPOOL MGD8000AG1 q1 no q2 no sing c 19 installed repair kit and clean lint including; used 1 4392065 (REPAI KIT) from stock
Francisco J.
DISHWASHER KITCHENAID KDFE104HPS0 need to order the wash motor assmbly; ordrng 1 W11085683 (pump assembly)
Jorge A.
REFRIGERATOR KITCHENAID KDFM404KPS0 "q1-no,q2-no, no sign due to covid 19, i made adsjustment in the rails upper , cleaned the drain also for better function."
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 evap.mot rnot running fast enought ordered q1 no q2 no; ordrng 1 WP2315549 (evap.motor)
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 customer complaint food frezin on rf side: ordering controls for customer q1nq2n no signature capture per policy covid19.; ordrng 1 W11043763 (control) and 1 WPW10196393 (control)
Sarkis M.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 q1 no q2 no no sing c19 installed i.m cntrl-elec ckd ok
Chris Z.
REFRIGERATOR MAYTAG MSB26C6MDH00 Q1: noQ2: no no signature due to covid-19unit is not cost effective to relace
Rose K.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 removed old filter and installed
Jorge A.
REFRIGERATOR WHIRLPOOL KBFN502ESS "q1-no,q2-no, no sign due to covid 19, i cleaned the drain in evaporator due to clogged. all tested out fine."
Larry G.
WASHER WHIRLPOOL WTW5000DW1 q1no-q2no--no sign-covid-19-----making noise when braking.; ordrng 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1: noQ2: no no signature due to covid-19this time i moved the FF thermistor to a loction inside the vent to hel sto the cooling to the fride when its at set tems. to revent freezing in the ff as er MT
Oriale P.
WASHER MAYTAG MVWC565FW1 "replaced bad gearcase with oil leaking from it, had to cut out agitator to remove gearcase frozen bolt in agitator, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#MQK5J00NL2; used 1 W10528947 (HUB) from stock"
Chris Z.
WASHER MAYTAG MHW5100DC0 Q1: noQ2: no no signature due to covid-19quoting 311.03 i need a new wl sensor; ordrng 1 W11174398ds (HANDLE) and 1 WPW10448876
Larry G.
FREEZER WHIRLPOOL WRF757SDHZ00 q1no-q2no-no sign-covid-19--replaced ice maker and did fill tested.set temp to 1 and 37
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS01 reinstalled ice maker fill tube Q1 no Q2 no Q3 no no sigh covid19
Francis C.
WASHER MAYTAG MVWB765FW3 "Complaint not p, i replaced main control electronic , i found need the control panel its out stock , ordering part , Q1 N Q2 N and Not signature for COVID-19, send back tech DG.; ordrng 1 W11135391 (console)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 spoke to david and he says the fridge is working properly he says was out here and fixed itq1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR FD AMANA AFI2539ERM00 Q1 no Q2 no. No signiature due to covid-19. Cust stated she had frost build up on shelves and food. Door must have been ajar all is normal now. Defrosted the freezer light switch.
Francisco J.
OVEN WHIRLPOOL WFG320M0BS3 the range light and the oven isnt working the cntrl board is the problem; ordrng 1 W11126814 (cntrl)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Q1: noQ2: no no signature due to covid-19i relaced the harness due to a bad bimetal not letting unit go into defrost. i tested after and unit went into defrost w no issue
Larry G.
WASHER WHIRLPOOL MVW6230HW0 "q1no-q2no-no sign covid-19----replaced main control and tested through rinse,drain and spin cycle... washer is working ok."
Jorge A.
REFRIGERATOR WHIRLPOOL WRF954CIHW00 "q1-no,q2-no, no sign due to covid 19, i need to order parts 3 parts due to pression in water system , intermittent water coming out.; ordrng 1 WP505587 (sealer) and 1 W10786952 (valve) and 1 W11225850 (cover)"
Oriale P.
WASHER WHIRLPOOL MVWB725BW0 "replaced bad noisey bearings, ran test in spin working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBFN402EPA02 tech replaced faughty lights in refer and fzr all test goodq1-no q2-nodouble labor auth is kqiz600npl2
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS01 cust had snow storm cleared frost
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced thermister fan kit with both main & user display board, ran test working. auth#kq8i000xpl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRT511SZDW00 q1no-q2no--no sign-covid-19--compressor grounded wont start.; ordrng 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN506EPA01 q1 no q2 no no sing c 19 repait r door hing ckd ok
Francisco J.
FREEZER AMANA ASD2575BRB01 replaced the motor and the coupling the icemaker is dipensing againq1.noq2.nono signature due to covid19
Oriale P.
OVEN JENN-AIR JJW2827DS01 "replaced faulty display panel, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#JQFYU00APL1"
Raymond J.
WASHER WHIRLPOOL WFW5620HW0 "tech chk wassher, and would not dup issue, all test dood q1 no q2 no"
Francisco J.
RANGE MAYTAG MGR6600FZ1 #18 the passive hinge needed to be ordered; ordrng 1 WPW10299227 (passive left hand hinge)
Rose K.
FREEZER WHIRLPOOL WRS315SDHM02 reset temps to cold for the amount of food in the frig O1 no Q2 no Q3 no no sigh covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "replaced bad out of range thermisor in freezer section, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10838965 (THERMISTOR) from stock"
Victor B.
RANGE WHIRLPOOL WFG525S0HS0 "authorization # wqewpqeapl1replaced both hinges test good, q1 no q2 no, i didn't get signature cause covid-19"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYW01 ice handle was broken off placed it back on that was the only problem q1.noq2.nono signature due to covid19
Edi C.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint no water: run diagnose match pointer replaced valves run diagnose test water start dispencing all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wearPPE.
Robert S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 no Q2 no. No signiature due to covid-19. Replaced the control box. Refrigerator is running.
Pablo V.
DISHWASHER WHIRLPOOL WDT970SAHZ0 replace control and panel run test okrequest completed Q!no Q2no no sing covid 19
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS02 replaced freezer rail bracket
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "issue with unit getting too cold & ice forming on evap cover, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W10247993 (control box)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 need to order parts for this repair ordering the rail too.; ordrng 1 W10916494 (blade fan) and 1 W11051442 (rail)
Pablo V.
WASHER WHIRLPOOL MHWE200XW00 run testn no leaks found run test ok request completed Q1no Q2 no no sing covid 19
Jonathan H.
DRYER WHIRLPOOL WGD9550WL1 "W10044596- valve valve discontinued but i wasa able to remove water line and cut off supply to teh unit so they can still use, gave part number cllected 134.95 via check"
Francisco J.
RANGE WHIRLPOOL WRF535SWHZ04 "there is no water coming in to the fridge therefore there is no ice or water being made/dispensedq1.noq2n.nono signature due to covid19; (created new UIS, deleted prior attachment to UisID 51508)"
Jorge A.
FREEZER KITCHENAID KFIS29PBMS02 "q1-no,q2-no, nosign due to covid 19, I made adjustement in freezer door and the rear icemaker side it was frosting also. all tested out ok...SWPN61E9AEF6-1"
Robert S.
REFRIGERATOR KITCHENAID KBSD618ESS01 Q1 no Q2 no. No signiature due to covid-19. Ice maker needed; ordrng 1 W11087434 (icemaker)
Jonathan H.
RANGE KITCHENAID KDRS467VSS04 "unit needed bake element i removed every single sheet metal and spoke with techlien after not being able to remove teh element and they informed me...its not a serviceable part, even though i can order it and there was no notes suggesting otehrwise. use SR number 7727980235 please reimburse customer"
Raymond J.
REFRIGERATOR KITCHENAID KRMF606ESS01 "tech chk refer and found working properly, put through dign and all sensors pass, ice production is normal and freezer temp is 0. all test good, no issues detected. q1-no q2-no"
Larry G.
FREEZER WHIRLPOOL WRR56X18FW02 q1no-q2no---no sign covid-19--replaced evap thermistor and control.; used 1 WPW10383615 (THERMISTOR) from stock
Edi C.
OVEN - ELEC KITCHENAID KEBS177SWH04 "Customer complaint not heating : run diafnose test found bad thermostat replaced part re run test oven heat all components ok to manufactory specifics.,q1nq2nno signature capture per policy covid19 wear PPE."
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Replaced the drive motor recalbrated and tested the washer.
Sarkis M.
RANGE KITCHENAID KSGB900ESS0 q1 no q2 no no sing c 19 orderd cooling fan; ordrng 1 W11107275 (fan-blwr)
Francis C.
COOKTOP KITCHENAID KCGS556ESS02 "Complaint smell gas leak , found center dual valve leaking , ordering part , customer its ok for the return , Q1N Q2 N not signature for COVID-19.; ordrng 1 W11199023 (valve-brnr)"
Jonathan H.
DISHWASHER KITCHENAID KDTE204ESS1 replaced ocntrls no furtehrt issues allow few weeks to make sure all is working well
Jorge A.
REFRIGERATOR JENN-AIR JS42PPDUDE01 DOE AS HELPER
Francisco J.
DRYER WHIRLPOOL MDG8400AWW replaced the timer the dryer is working properly nowq1noq2nono signature due to covdi19
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no, q2-no, no sign due to cobvid 19, i made conection in water valve wire harness for proper function."
Edi C.
OVEN WHIRLPOOL WOC75EC7HS01 Customer complaint shutting off: run diagnose test found bad control replaced for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Victor B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "replaced main board. q1 no q2 no , i didn't charge labor cause is a recal. same problem"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1-no,2-no, no sign due to covid 19, i need to order right side refrigerator door due to hinge broken down.; ordrng 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
Raymond J.
WASHER WHIRLPOOL WTW8500DC0 "washeer will not spin at all, put in dign and resding f9e7 locked rotor and f7 e5 shifter failer, tech found mtr control responding intermitten, need overhaulcx will call back if approvedq1-no q2-no"
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint getting error codes for drain clog: run diagnose test checked water pump found items inside pump cleaned re run test no damage to pump by debris all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE>
Chris Z.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19new latch still not resonding correctly so i will need to order new board and another latch; ordrng 1 W11367652 (CNTRL-ELEC) and 1 w11176112 (latch)
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, IN STALLED THESE 2 PARTS FOR BETTER FUNCTION ALL TESTED OK"
Sarkis M.
DISHWASHER WHIRLPOOL WDF130PAHW0 q1 no q2 no no sing c19 installed motor pump ckd working ok
Chris Z.
WASHER WHIRLPOOL MHW6630HW0 Q1: noQ2: no no signature due to covid-19i found a sock inside the drain so i reoved it and now unit is able to drain and caan continue washing
Rose K.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 adjusted door seals and freezer door
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "checked temp for both to & bottom ok, door seal look ok, cleaned door seals & added siclicone to frame with small gap in corner also added vasiline to gasket for better seal & suction, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRF767SDH00 "replaced bad light at freezer section causing no lights at to ff section, used part from magic box. authorization # wqf9eqfapl1 not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 mbW11205083 (MODULE) from stock"
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signiature due to covid-19. Dryer door difficult to close. Lubed the door catch to make closing easier.
Robert S.
DRYER WHIRLPOOL WGD4850HW0 Q1 no Q2 no. No signiature due to covud-19. Checked the dryer found push to start knob pushed too far forward. Pulled start switch knob back a bit for further shaft throw.
Robert S.
RANGE WHIRLPOOL WFC310S0EB1 Q1 no Q2 no. No signiature due to covid-19. Left front surface element swich is shorted out. Removed switch from extra range in the maint shop and replaced the surface element. ocuppancy date 6/19/19 address is 2269 e Century blvd unit 207
Jonathan H.
REFRIGERATOR IKEA IX6HHEXDSM01 "unit needed gasket reformed hot air seeping thru in freezer portion heated gasket and pulled off door, aligned both sides slides working normal now all else tested fine"
Francisco J.
WASHER MAYTAG MVWX655DW1 just charging for the customers visit ran it diagnotics none and it actually ran a load no problemsits completed q1.noq2.nono signature due to covid19
Edi C.
REFRIGERATOR KITCHENAID KBFN506EPA01 Customer complaint lights flikering: replaced control board for customer lights stay on all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Sarkis M.
MICROWAVE WHIRLPOOL KCMS2055SSS1 q1 no q2 no no sing c19 installed brkt-latch ckd working ok
Oriale P.
WASHER WHIRLPOOL WTW8000BW0 "unit making loud noises in spin cycle caused by bad bearings, call aig for repair approval was denied, cust to call aig 3 business days for resolutions & replacement. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL ET4WSKYKQ02 "found open thermostat bi metal fuse causing ice build up in freezer section needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP2192096 (harns-wire)"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1no-q2no-no sign-covid-19---freezing in deli/produce draw..set temp rc temp from 39 to 42 and fc from 0 to 5 and set deli draw to produce.
Victor B.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "swetting mullium, gasket and freezer door, per tech support fridge will be replace,file#7727950382, customer will receive a call in 3 working days."
Sarkis M.
REFRIGERATOR MAYTAG MFX2571XEM2 q1 no q2 no no sing c19 installed desp valve ckd ok
Edi C.
DRYER WHIRLPOOL WGD9600TW aig ordeing part for customer our end shows discontinued W10110658; schdld next appmnt for 6/12 FRI !
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "per female still not making ice -repalced ice maker, it got water, q1 no q2 no, i didn't get signature cause covid-19"
Rose K.
WASHER WHIRLPOOL WFW5620HW0 replaced ui control additional labor wqhly00al2
Larry G.
WASHER MAYTAG MVWB765FW3 "q1no-q2no-no sign-covid 19--f0-e3-f8-e1,,f3-e2,,f0-e4---no cold water coming into washer... replaced defective inlet valve and recalibrated--tested for correct operation through test cycle."
Larry G.
WASHER WHIRLPOOL WFW5620HW0 "q1no-q2no--no sign-covid-19--f0-e5---ran through automatic, manual test, and spin and drain washer is spinning ok.advised on unbalanced loads. leveled wash to floor."
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 unit need ignitor control valve etc; ordrng 1 W11126814 (control) and 1 WPW10110523 (module) and 1 WP98014893 (valve) and 1 W11176454 (ignitor)
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "q1-no, q2-no, no sign due to covid, I installed new parts for defrost issuein fresh food side , this is defferent issue from lats time last time wasi in freezer side all tested out ok, need TO SEND THIS PART DIRECT SHIPPING TO CUSTOMER NO TECH. NEED IT.; ordrng 1 W10871842 (grille DS, JUST COVER)"
Rose K.
WASHER MAYTAG MVWX655DW0 replaced wash plate
Oriale P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "removed ice build up in freezer section & cleared clogged pee trap causing issue, unit now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
WASHER MAYTAG FAV6800AWW the washer was extremely unleveled they would not be able to finish the load it was an out of balancei leveled the washer tried it two times requessted by customer the final time with sheets and towels wet and put it on spin again and it worked properly q1.noq2.nono signature due to covid
Robert S.
MICROWAVE WHIRLPOOL KCMS1555RSS2 Q1 no Q@ no. No signiature due to covid-19. Latch lever is broken.; ordrng 1 WP8205451 (brkt-latch)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Q1: noQ2: no no signature due to covid-19i reossitioned the condenser coil so it doesnt vibrate on the chassie
Francisco J.
WASHER WHIRLPOOL WFW5620HW0 reference #7727948768 spoke to techloine they informed me to let the 1min keep spinning its only an estimated they changed the cntrl prior techq1.noq12nono signature due ot covid19
Victor B.
DRYER MAYTAG MGD5630HW1 "smell gas neds a washer helper, auth.#mqtvrqjal2; ordrng 1 washerhelper (washer helper)"
Chris Z.
FREEZER KITCHENAID KBSD608ESS00 Q1: noQ2: no no signature due to covid-19i lubracated the bottom hinge that was reventing it from oening all the way
Francisco J.
REFRIGERATOR WHIRLPOOL JCD2389GTW the fridges drain line was clogged i unclogged it no more problems to the fridge q1.noq2.nono signature due to covid19
Jonathan H.
WASHER MAYTAG MHW3505FW1 f31f91f01f83q1q2 no unit had obstruction in drain removd unit unstacked tested after reapisr no furtehr issues autho - mqhlkqhxl2
Chris Z.
RANGE-GAS KITCHENAID KDRS483VSS03 Q1: noQ2: no no signature due to covid-19Q1: noQ2: no no signature due to covid-19this is a second aliance service no need to charge for service call unit kees sarking even when its ignighted; ordrng 1 WPW10475147 (MODULE-SPK) and 1 W10833887 (IGNTR-SURF)
Edi C.
RANGE WHIRLPOOL KSGG700ESS1 "KQFZK00APL1 customer complaint error code f2e0: run diagnose test found bad control and panel replaced both parts for customer no charge see policy adjustement , re run test clean orfice for customer all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE. thanks Molly!!"
Edi C.
REFRIGERATOR AMANA ASI2575GRS04 Customer complaint not cooling : run diagnose test found bad control and diffuser replaced it for customer all componets ok to manufactory specifics. q1nq2n no signature capture per policy covid19 .
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "air gap was clogg showed to female, q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
WASHER MAYTAG MVW7232HW0 q1no-q2no-no sign-covid 19----checked suspension and ran through test cycle. washer is working ok.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 "unit had clogged drain so defrost kept overflowing, removed unit pulled out drain ;line, fixed it tested unit no furtehrissues"
Jonathan H.
DISHWASHER IKEA IUD8555DX2 replaced sump assembly tested unit no furtehr issues all tested ok
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "called for autho as the repairs exceeded 250 fro autho the day we serviced aig was closed, called today and they declined they will have customer call in for furtehr resolutions sr - 7727780502call - 8669317390called customer no answer knocked on door and gave cust information above all else will be determeinded by aig contract"
Jorge A.
WASHER WHIRLPOOL WFW6620HW0 "Q1-=NO,Q20-NO, NO SIGN DUE TO COVID 19, I INSTALLED 2 PARTS FOR GOOD FUNCTION."
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, INSTALLED 2 PARTS DUE TO DEFROST IN FRESH FOOD SIDE ALLOW 24 HR T O COOL DOWN . authorization # kq5w000dpl1"
Chris Z.
DISHWASHER WHIRLPOOL KDTM504EPA Q1: noQ2: no no signature due to covid-19i relaced the rail guide that broke with a new one and so unit is fixed
Jonathan H.
MICROWAVE WHIRLPOOL WOC95EC0AS00 "unit needs new controls for inverter and mag, gave the quote to customer we provided discount, informed they will have 1 year warrnmty spoke with office to give additional discount will have cust pay balance after repairs will do repairs next week; ordrng 1 dolly and 1 W11346197 (mag) and 1 W10217711 (inverter)"
Pablo V.
WASHER WHIRLPOOL WTW5600XW0 washer need a new water valve latch strike customer decided to purchase a new washer Q1no Q2no no sing covid19
Jorge A.
OVEN KITCHENAID KOSE900HSS00 "# 7727632636, CALLED TECHLINE NEED STILL FIXING, need top order more parts fdor the same problems. neeed MT INVOLVE.; ordrng 1 W11291121 (plug-male) and 1 W11294389 (cntrl-elec) and 1 W10834506 (harns-wire) and 1 W10588740 (panl-cntrl) and 1 W11294388 (cntrl-elec)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Q1no Q2 no.No signiature due to covid-19. Refrigerator unplugged upon arrival. Compressor and fans operate drier is warm. frost pattern started. checked through diagnostics all all sensors and defrost heater passed. unit will need to run longer to diagnose.
Pablo V.
MICROWAVE WHIRLPOOL WMH32519HZ4 helper completedQ1no Q2no no sing covid 19
Pablo V.
COOKTOP KITCHENAID KCES550HBL00 found damage cooktop replace new glass run test ok request completed Q1no Q2no no sing covid 19
Pablo V.
WASHER MAYTAG MHWZ400TQ02 replace door boot / gasket run test no leaks Q1no Q2no no sing covid 19
Jorge A.
DRYER WHIRLPOOL WGD94HEAC1 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, NEED TO ORDER PART FOR NOISY, NEED HELPER PREFRENCE , RO TECH.; ordrng 1 WPW10211915 (blower wheel) and 1 4392067 (dryer repair kit) and 1 2MAN (2 MAN- RO)"
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS4 found screw on fan remove run test ok request completed Q1no Q2no nosing covis19
Larry G.
WASHER WHIRLPOOL WTW7500GW2 "q1no-q2no-no sign-covid-19----f9-e1,,f9-e2---removed debris from pump and recalibrated tested for correct operation."
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "repaired broken wire to ice maker causing issue, ran test in fill & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER WHIRLPOOL WTW5550SQ0 Q1 no Q2 no.No signiature due to covid-19. Power cor is burned and wall socket also. replaced the power cord but customer needs an electrician to replace the outlet.
Edi C.
DISHWASHER JENN-AIR JDB9000CWP3 q1nq2n found bad motor ordering for customer; ordrng 1 WPW10605057 (pump and motor assy)
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS00 ordered new freezer door and handel; ordrng 1 W11404246 (door handel) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)
Rose K.
REFRIGERATOR KITCHENAID KBFN506ESS01 helped CC remove freezer door
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19i was able to get a art that was comlete so i installed the new LED board and now all LEDs work correctly
Larry G.
DRYER MAYTAG MGDC465HW0 q1no-q2no--no sign-covid-19--wont start.-found bad oulet at wall-advised to have replaced.
Larry G.
DRYER WHIRLPOOL WED5000DW2 q1no-q2no--no sign covid-19---replaced broken door switch and tested for correct operation.; used 1 WP3406107 (SWITCH-DOR) from stock
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "1 led at top of f.f. replaced test good, q1 no q2 no, i didn't get signature cause covid-19; used 1 W10908166 (led) from stock"
Larry G.
WASHER WHIRLPOOL WTW4800XQ2 q1no-q2no-no sign-covid-19--off balance.shaking...replaced worn shocks and tested for correct operation.; pckd up 1 W10780048 (suspension)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Q1: noQ2: no no signature due to covid-19i relaced the door assembly and tested the icemaker and all was working.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 replaced the cntrl board the fridge is working proeprly now adjusted the temperaturesq1.no]q2.nono signature due to covid19
Chris Z.
WASHER MAYTAG MVWC565FW2 Q1: noQ2: no no signature due to covid-19i realced the main cntrl and tested and now unit is correctly working and cx states its fiishing cycles
Oriale P.
DRYER MAYTAG MGDB755DW3 "removed object stuck inside drum front seal causing noise issue, ran test working ok."
Victor B.
WASHER WHIRLPOOL WFW8620HC2 "drain was clogg something that customer washed,-cleared test good, q1 no q2 no i didn"
Victor B.
DISHWASHER KITCHENAID KDFE104DBL4 "replaced pump test good q1 no q2 no ,i didn't get signature cause covid-19"
Jonathan H.
REFRIGERATOR KITCHENAID KRFF305ESS02 replaced rails no furtehr issues all tested ok