Local Reviews
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Delia - Los Angeles, CA
Great
Kenneth - Bellflower, CA
Yes Larry is the best. He knows about the spplisnces
Great service
Adriana - Los Alamitos, CA
Great service by Ray
Stephanie - Los Angeles, CA
Great Service
Dominique - Aliso Viejo, CA
Solid customer service
Cynthia - Anaheim, CA
Helpful, informative and handled there job quickly and successfully.
Excellent
Sergio - Hawthorne, CA
Great Service
Sharon - Seal Beach, CA
Great Service
Leonie - Los Angeles, CA
Great service!
Kinan - Los Angeles, CA
Great service
Honest service
Dawn - Torrance, CA
Great Sevice
Great service
Akem - Cerritos, CA
Our repairman was great! The problem was solved and we were given directions on what to do if the problem occurs acain
Service
Dan - Los Angeles, CA
Great Experience!
Great service
Maria - Whittier, CA
Happy Customer
Brenda - Trabuco Canyon, CA
Technician was on time. Since it was a minor issue with refrigerator light, it went quick and well. Happy it got fixed right away.
Great
Sandy - Los Angeles, CA
Great! Diagnosed the problem immediately and solved it
Refrigerator repair
Joseph - Long Beach, CA
Was very prompt determines what the problem was , explain to me what the problem was. Then fixed the problem
Very good tech great briefings.
Bill - Long Beach, CA
Great Service
Dan - Los Angeles, CA
The service was excellent.
Excellent customer service
Richard - Torrance, CA
A++ all around!!
Swan Drive
John - Costa Mesa, CA
Ramon was my service tech and he did a fantastic job. He was very professional, on time, and very service oriented. Excellent job!
Nice Company Rep
Candy - Huntington Beach, CA
Victor was nice and knowledgeable. Showed up on time. Should carry all parts so they can repair right away. Waited an extra week for the parts and was told he could not repair. Maybe check at first visit to make sure repair can be done or not. He did sell me the parts at a fair price. Worked out okay.
Top Rack Repair
Brad Thomas - Lake Forest, CA
Jorge did a great job of fixing the top rack of my dishwasher. This was under Home Depot warranty, so I cannot comment on the price of the repair.
Great good job
Thomas - Huntington Beach, CA
Exceptional service and likable guy!
Michael - Los Angeles, CA
Raymond was amazing. He knew what the problem was and took the time to explain it. He was very cordial and friendly. He was great! Definitely recommended!!!
Great Service
Teresa - Carson, CA
Service was great, efficient and the gentleman was also very kind
Dishwasher
Christine - Huntington Beach, CA
Service was ok
great service
Jorge - Lakewood, CA
it took a long time to take of my repair. I'm glad that I purchase the 5 year warranty
Larry is awesome!!!
Mikkiala - Downey, CA
Larry was nice, friendly, and worked fast. He changed out our ice maker in minutes and now we’re back in business! We need more Larry’s in this world!
Satisfied, but waited long
Oscar - Long Beach, CA
I am very satisfied with Larry my service person. However it took about 4 days to get service tech at home, if your refrigerator is not working that is too long to wait. My refrigerator is under warranty therefore no charge.
Fantastic service and very personable
Doug - Norwalk, CA
Laura
Laura - Hermosa Beach, CA
Timely, Professional, Excellent service. I would highly recommend Robert and your company.
Dorina Dorsey
Dorena - Norwalk, CA
Great service
Technician was on top of everything
Stanley - Seal Beach, CA
Very pleased with the technician
He is nice. Great Service
Tina - Garden Grove, CA
Great Service
Michelle - Los Angeles, CA
Excellent- he was early, efficient, knowledgeable and professional.
Awesome, polite and friendly resonable pricing
Robert - Norwalk, CA
Great professional service
Robert - Brea, CA
Jonathan was very knowledgeable and friendly, one of the best service technicians we’ve ever had to our home.
GREAT SERVICE.
Susan - Carson, CA
SHE CAME ON TIME. SHE KNEW HER JOB.
Poor communications
Edward - Cerritos, CA
Service technician ordered a part needed to repair my oven. Within a week The part was delivered to my home. I emailed Paradise stating that I received a part , giving name and part number Off the invoice and requested and received a service appointment. No one showed up on day and time scheduled. I emailed Paradise asking what happened and received a reply saying they called me and let a message they canceled the appointment because they are waiting for a part. I told them no one called and left a message. Two months later I emailed Paradise again asking what is going on? No reply. Called Whirlpool asking they send another appliance service company to repair my 4 month old oven. Whirlpool contacted Paradise and I was told Paradise is expecting the part to be delivered that day. Didn’t hear from paradise for 4 days. Finally they emailed with an appointment time. The service technician, who was great, arrived with the Replacement part that I Received two months ago. He said they mailed this to you! Yes, two months ago. Your company knows it was delivered to me.
John
John - Newport Beach, CA
Great Service
Scott - Culver City, CA
Honest knowledge tech
Excellent job
Eugene - Rossmoor, CA
Oriale arrived in time. He quickly determined an issue with my dryer by it’s sound and started fixing it. He looked professional, he explained me what was a reason. He gave some advises how to prevent the issue in a future. He also made an additional fix by cutting extra foil pipe, that was too long. He did good job! Thank you.
Great service
Melanie - Mission Viejo, CA
The repairman showed up in a timely manner, was able to diagnose the issue quickly. Everything has been working perfectly since. Friendly and helpful.
good service
Leticia - Los Angeles, CA
Eddie and Carlos were FANTASTIC. Eddie the supervisor was outstanding !! !! Sooo helpful and and sweet !!
Ellen - Los Angeles, CA
Eddie and Carlos were absolutely fantastic !! A++++++ also the supervisor Eddie was outstanding!!
Very knowledgeable repairman
Scott - Los Angeles, CA
Great Service and excellent customer service skills
Roger - Los Angeles, CA
Excellent Service
Saundra - Irvine, CA
Kept me informed as to arrival time, prompt and polite.
Very proficient
Therese - Torrance, CA
Prompt and efficient service. Thank you
Amazing service
Debbie - Newport Beach, CA
Very friendly and helpful
Tom
Tom - Los Angeles, CA
very happy with the service and professionalism of all the technicians that have helped us
Great Service
Craig - La Palma, CA
Larry did an outstanding job repairing my oven door. Showed up on time and made quick work of diagnosing and correcting the problem.
P Ramsdale
Patricia - Cypress, CA
Tech was very professional & thorough. We thought the problem was fixed but ... after he left the LOUD fan noise started up again. I give tech excellent rating but issue is NOT resolved. Now what?
Great service
Nancy - Long Beach, CA
Excellent service.
Lorraine - Los Angeles, CA
Quick and efficient.
Super Awesome Tech
Zachary - Los Angeles, CA
Raymond was beyond respectful, helpful, communicative — a great pleasure to have swing by and help with our broken dishwasher. He fixed it quickly and knew a lot of information about the line of appliances and their common issues! I was impressed by his help!
Dryer Service
Jairica - Long Beach, CA
Quick and easy, super nice too! Thank you!
Fridge fix
Susan - Garden Grove, CA
Very good service
Donald - Santa Ana, CA
Technician was alone (2 came before) and was able to install the new door much faster and seemed to be knowledgeable and very productive. In addition the new door is making ice so we remain hopeful this has been fixed (original door stopped making ice, 2nd replacement door same and “hopeful this third door keeps working). We are not knocking the previous technicians, however, this one seems to have a good handle on the problem. Keeping our fingers crossed on the profuct
Great Service
Sabina - Torrance, CA
Very knowledgeable technician! Got the job done in a very short time.
Cindy - Long Beach, CA
Excellent service!
He was not familiar with my appliances due to their “old age” and h
Sandy - Cypress, CA
Do you to the edge of my appliances he was unfamiliar with my dishwasher and microwave. As a result, he had to refer to the Internet and ultimately call another technician to assist him.
Great Service. Larry Grimes knows exactly where to look first for solving the refrigerator problem.
Judy - Cerritos, CA
Larry Grimes is a neat & clean person. He wore his “bunny protective” gears before entering our house. He kept our house clean. He is very professional & knowledgeable technician. He wasted no time in attacking the refrigerator problem by disassembled the “Control/Cable harness” unit from the refrigerator. He further dissected the cable harness, which was assembled in Mexico, and saw a loose wire contact in the “Multi-pins Unit”. He reconnected the loose wire. Then performed all functional tests of the refrigerator. Making sure everything is working in perfect condition. Mission accomplished. We thanked Larry Grimes for all his patience & diligent work in solving the problem. A job well done!
Great service,knowledgable,very grateful for the help
Theresa - Cypress, CA
I missed the phone call for the morning appointment and was not prepared.Preston was very accomodating. Both javier and Preston were helpful and in educating b about my machine
Refrigerator Repair
Chris - Long Beach, CA
Excellent Service
Lori - Los Angeles, CA
I will keep this company and technician information because of the excellent service so that I can refer my friends and family
Great Swrvice
Jim Fagan - Tustin, CA
The guys were professional, knowledgeable, friendly, clean
Great repair service
Julien - Long Beach, CA
Chris did a great job repairing my dryer. He was professional, courteous, and did fixed the problem.
Just great service and honest
Kenneth - Cypress, CA
Raksha
Raksha - Los Angeles, CA
Very Quick, all he had to do was to change the fridge bulb, Pablo was very nice and pleasant
Tammy
Tammy - Villa Park, CA
Great Service
Roger - Los Angeles, CA
Arrived on time and assured to inspect all of the appliance.
Fixed Ice Maker
Michelle - Inglewood, CA
Took 3 visits (parts on hand issue) but success. Techs were professional, courteous, speedy.
great service
Martin - Los Angeles, CA
Good job
Betty - Los Angeles, CA
Friendly
Patricia - Lake Forest, CA
He was friendly, knew what he was doing. he worked on the door and got it even. He checked the water and said the problem was with tank under the sink that Culligan takes care. I told him Culligan was coming to check it.
Not great
Moses - Huntington Beach, CA
Communication between whirlpool and this company is extremely poor. Originally the technician said my refrigerator was fine but it was in fact broken. Not until we pushed the technician to run more test did he discover the motor was broken. Then it took 1 month to receive the part. We were without a refrigerator for 1 month during the covid-19 lockdown.
Fantastic
Neal - Los Angeles, CA
Great job!
Stephanie - Rancho Santa Margarita, CA
The technician was on time, friendly and did a great job. Thank you!
owner
Frank - Huntington Park, CA
Francisco did a good job and is a friendly person.
Very knowledgeable service representative.
Tim - Los Alamitos, CA
The service rep answered all of my questions and educated me in the operation of the fridge. It seems like nothing is simple anymore.
Kristina
Kristina - Coto de Caza, CA
Great job
Nancy Kent
Nancy - Los Angeles, CA
Great service. Listened and identified the problem right away. Knee his stuff and was very nice.
RAMON KNOWS HIS BUSINESS!!!
Janice - Santa Ana, CA
Let me just say that if I am ever in need of a competent repairman it is Ramon upon whom we will call. Knowledgable, efficient, straight-forward. He knows his stuff!!! He was a blessing for us. Beyond grateful.
Adriana
Adrianna - Los Alamitos, CA
He was great!!
Service
Charles - Long Beach, CA
Service person called before arrival, and showed up in the allotted time frame.
Great guy!
Robert - Culver City, CA
Ray took his time explaining all the details of why my dishwasher was not working properly. thanks Ray!!
Sue
Sue - Long Beach, CA
unclear how to fix the problem
Jim - Huntington Beach, CA
multiple attempts to fix the problem. still not fixed
Quick service and excellent service
Larry - Downey, CA
Robert was very professional and got the job done.
Ice Maker Repair
Greg - Cypress, CA
Repaired under warranty.
Excellent service
Farhad - Los Angeles, CA
I’m very happy
under warrantee
Vinod - Culver City, CA
Great
Jay - Anaheim, CA
The service man you sent out here was awesome! He did a great job and I will call you guys in the future if needs for repair arise
Great
Samuel - Long Beach, CA
5 stars! Absolutely incredible. They went above and beyond to level my fridge doors.
Raymond is awesome!!
Cathy - Los Angeles, CA
Raymond Jackson is amazing. He has always been very polite professional and extremely knowledgeable! I wouldn’t have anyone else fix my appliances. I have all kitchen aid and whirlpool appliances and he does everything. I have had issues with my new washer and dryer and he has been on it and extremely understanding and helpful. Thank you Raymond!!!
Very nice and good service.
Arlene - Lake Forest, CA
I would use Jorge anytime. Nice man very pleasent.
Great service
Sylvia - Los Angeles, CA
Good job
Adam - Long Beach, CA
Great
Michelle - Orange, CA
Great. Prompt and great customer service.
Great
Hector - Los Angeles, CA
Excelente best service ever has
careful and quick
Alan - Garden Grove, CA
Oriale was careful and quick . Service was completed in a timely fashion as promised.
Victor did his job quickly and efficiently.
Gary - Huntington Beach, CA
My only complaint is it took almost a month from beginning to end of the process. We know Victor had no control over that.
Great Service
Jim - Tustin, CA
It was great service. (Include explaining, research good deal parts, and repair) I would love to recommend the man.
FATIN Ali
Fatin - Huntington Beach, CA
He was very efficient and fixed my washer like new thank you
Great service
Scott - Cypress, CA
Saved me some bucks
Eve - Cypress, CA
Mr. Preston arrived on time. He did a great job by just cleaning the darn ice maker. Haven't had any more problems with it. I thought for sure that I'd have to have a new one installed. Mr. Preston saved me some $$$$ !
Broken ice maker
Shawnunetta - Inglewood, CA
Good, polite, gave simple tips on maintaining the care of frig.
Service person very respectful and courteous
Faviola - South Gate, CA
Dryer warranty service A+
Maria - Buena Park, CA
Prompt and courteous service and fixed my dryer!
Excellent service
Torivio - Long Beach, CA
Super professional
Super friendly!!
Allison - Long Beach, CA
I really enjoyed how knowledgeable my service tech was with my fridge.
Bert
Bert Farley - Huntington Beach, CA
The technician, you sent to repair my washer was excellent, and very personal, couldn’t have been any better.
Sharron
Sharron - Anaheim, CA
service was very professional, courteous and appearance was immaculately clean. Would allow him back at my house for service.
Perfect service
Randolph - Rancho Mission Viejo, CA
Jorge is knowledgeable, skilled, helpful and has a great sense of humor.
Great
James - Hawaiian Gardens, CA
He did so good and he was very nice thank u guys
Great
Richard - Los Angeles, CA
He did a good servise very helpful and answer all ur questions Thank you
Refrigerator repair
Joseph - Long Beach, CA
When the tech arrived he used every precaution to keep himself safe and me this was very reassuring he was very polite explained what he was doing Fix the job then left overall experience was very good
professional
Majid - Long Beach, CA
Jim
Jim - Long Beach, CA
Great job
Great service from O. Preston
Allyson - Cerritos, CA
O. Preston is a great tech. He informed us at each step of the process making us feel confident with the service. I hope all your techs take that much ownership of their jobs too.
dishwasher
Allan - Buena Park, CA
Went very quick
Great
Tom - San Clemente, CA
Patient, knowledgeable and ery curtious. . .
Authur - Long Beach, CA
This company hires the most congenial and professional people have ever met in any service industry,. A pleasure to do business with them.
Great services
Therasa - Westminster, CA
Good service! Pleasant, efficient, knowledgeable.
Jim - Costa Mesa, CA
Ramon was pleasant, efficient, and knowledgeable.
Great service!
Aracely - Los Angeles, CA
I submitted way TOO many claims, a whole month without my laundry. Finally had my washing machine fixed and all thanks to Roberts skills. Greaaat service!
Great technician
Iman - Los Angeles, CA
Great service
Sergio - Inglewood, CA
Robert was very professional and on time
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
checked out washer
Pamela - Long Beach, CA
he was professional
Sunshine
Babeth - Long Beach, CA
The technician was courteous and professional. He was hours late arriving to our home due to a prior complicated job; thats what I was told.
Good service
Eduviges - La Mirada, CA
Excellent job
Sandra - Buena Park, CA
He came in he had a mask he quickly did his job and he was out
Sam did a great job, and fast too!
Terry - Tustin, CA
AW
Adam - Huntington Beach, CA
Owner
Charlie - Tustin, CA
BEST SERVICE EVER!!!!
Mark - Fountain Valley, CA
Chris was the best service repair person I've ever had the pleasure to deal with.
Great Service & Informative
Nancy - Bellflower, CA
I will share my experience with friends and family
Awesome Service
Ryan - Los Angeles, CA
Edi was efficient and thorough
Maytag Fridge
Dan - Westminster, CA
Ramon was extremely friendly and professional. He checked out my other appliances, made minor fixes, and made recommendations to increase their functionality and long-term use. Highly recommend!
Great service
Brent - Tustin, CA
Great professional service
Connie - Long Beach, CA
Even though my appliance part had to be ordered, I was contacted as soon as it came in. Mr Preston arrived on time and efficiently repaired my appliance. I will use Paradise Appliance Service anytime I have any issues with my refrigerator.
Disappointed
April - Ladera Ranch, CA
I was disappointed to discover a new error code today; F2E1. This was only one day after my repair. While the technician was friendly and efficient, this is the third issue with the same appliance. Probably more related to KitchenAid than the repair company.
Oven Repair
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Great
Matthew - San Clemente, CA
Jorge was FANTASTIC ! "5stars"
Tanya
Tanya - Long Beach, CA
Chris was awesome! Great service! Polite, thorough, knowledgeable, professional, and went above! Thank you Chris! Stay safe.
Great service
David - Garden Grove, CA
Great service
Appliance service
Kevin - Marina del Rey, CA
Brian did a great job
Micro repair
Ron - Long Beach, CA
Awesome. Professional
Great service!
Diane - Tustin, CA
Ray is great
Tanya - Santa Monica, CA
Ray has come to service my Kitchenaid refrigerator a number of times and each time has been considerate, informative, and friendly. Give this man a raise!
Excellent service, always!
TrinaA - Huntington Beach, CA
Johnny is the best. Good old fashioned GREAT customer service! Knowledgeable and Honest!
Salesman
Juan - Downey, CA
Great service
Edi is the best!
Erica - Los Angeles, CA
He did a great job and fixed our ice maker at no charge bc when he came last time it was expensive. Really appreciated that!
Great service! Very knowledgeable!
Kenmore - Los Angeles, CA
Jonathan Hitchman work Performance
Artemio - Anaheim, CA
I was glad Jonathan worked on my issue with my refrigerator. He is knowledgeable about what he is doing. Very proactive for customer's concerns.Very pleasant personality and assertive for the resolution of the problem. Excellent work ethics. Awesome customer service. I will request him whenever I call for service again.
Stove Gas Leak .
Ellis - Los Angeles, CA
The technician did a remarkable job. He was very friendly and easy to work with. Thanks.
Awesome service call
Carole - Villa Park, CA
Jonathan was extremely knowledgeable and polite. I would highly recommend him to anyone.
Great Service and great follow up
Jackie - Whittier, CA
i would recommend Paradise Service to family and friends for sure.
Li
Wenjue - Culver City, CA
Edi was a great technician and wear PPE for covid19 thank you!!!!
Speedy repair
Philip - Seal Beach, CA
The technician, Chris, was properly attired, mask, gloves, booties and all, completed the repair quickly and neatly, in a very short time.
Perfect!
Carol - Irvine, CA
Sam was everything I could ask for!
work great
Emma - Mission Viejo, CA
great communication ang great service
Great
Maya - Santa Monica, CA
Edi C did a great analytical assessment and was very kind and useful. Thank you for sending hime our way
Fantastic
Anita - Rancho Santa Margarita, CA
Great Service
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Nice Person
Cristie - Santa Ana, CA
Very nice. Only looked in manual and did calibration. Temp seemed to be at right temperature, but that night took longer to cook even though heat increased by 20 during calibration. Not sure problem is fixed. Oven fine for 8 months, then this issue. Concerning.
Great service
"Curtis - Los Angeles, CA
Good service
Patty - Manhattan Beach, CA
Great service
Juan - South Gate, CA
Great service
Brahna - Long Beach, CA
He came when he said he would. He was knowledgeable and knew what was wrong right away.
Great Service
Marla - Long Beach, CA
Great service technician. Explained everything and was clean. I will use you again.
Good job
Rock construction - Los Angeles, CA
Pablo was nice and helpful and I’m very happy my washer works again
Great service
Alejandro - Los Angeles, CA
On time and very professional
Very friendly and efficient workers
Paul - Santa Monica, CA
Showed on time and got the repair done
Lack of knowledge
Carl - Huntington Beach, CA
Ramon is a very nice man. He was sent out on a service call that he had no business being asked to do. I was very clear that the machine in question a Maytag Neptune Drying Cabinet would be hard to work on. I was assured that they had someone that could handle it. Poor Ramon did not know how it even worked. He called an expert that said “you will need to check some voltages on the wiring harness...” that is when Ramon turned off the speaker and walked back to his truck. Stayed there and came in with 2 part numbers, one for a new touchpad and the other a logic board. That is basically the whole electronics for this machine. Based on what? Nothing was even done to the machine, as I had told them it said dd, that is some kind of diagnostic mode. He never even looked up a trouble code because he did not know how. I do not blame him, I blame the company that still demands over 150 dollars for a guy coming out and telling me to get a new one. Yeah, I am a little bitter.
overall - very impressive
Joan - Seal Beach, CA
Prompt, very professional, clean and honest.
Great Service
Paul - Los Angeles, CA
Edi was very friendly and professional
GREAT JOB AND ON TIME WITH REPAIR.
Gwendolyn - Compton, CA
WE WILL ALWAYS USE PARADISE FOR APPLIANCE REPAIRS.
Great Service!
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
Excellent Service
Jonathan - Anaheim, CA
Jonathan is one of the best customer service technicians we’ve had assist us. He’s knowledgeable, thoughtful, professional and kind. He knows his business so well and shares his professional tips while assisting.
Great service. Challenging scheduling
David - Los Alamitos, CA
I had a scheduled date but they did not have a record though I had an email sent to me with all the details. The actual service technician was outstanding. With the exception of the scheduling snafu, I would have given 5 stars.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Great job
Donald - Trabuco Canyon, CA
It took two trips to get it done. That being said, the crew represented both Whirlpool and Paradise very well
Great Service
Mitchel - Anaheim, CA
Horrible
Rey - Orange, CA
I don’t even know where to begin. I was charged $183 for nothing! He came had to order a part and then said he won’t get the part . What? Yeah we don’t get parts and he left and charged me. I’d like a refund!
Happy Customer!
Rudy - Huntington Beach, CA
Fridge/freezer went out over the weekend so needed a tech ASAP. Our tech, Ramon was helpful & informative. Needed a part ordered, he came back the next day & had us up & running again. Happy customer!
Super service...very fast and accurate!!!!
Ralph - Long Beach, CA
Right on time, super professional and very delightful attitude. Correct diagnosis of the problem and was able to repair the problem
Great
Heather - Long Beach, CA
Great! Thanks for asking.
Great service
Krista - Rancho Santa Margarita, CA
Jorge knew exactly what the problem was,and fixed it quickly.
Kathryn
Kathryn - Laguna Niguel, CA
Jonathan is great and courteous but the problem is not fixed after 5 weeks and 3 visits. He has to come back and try to figure it out The first person in the office I spoke with today was rude and the second was helpful I am upset that we paid and still don’t have ice
Great Customer Service
Maria - Buena Park, CA
Ramon has great knowledge on appliances and was able to diagnose and fix the problem in a few minutes. Thank you.
He did a great job
Nathan - Seal Beach, CA
Andrew
Andrew - Los Angeles, CA
Fixed it and now it works like a dream.
Excellent services
Eduardo - Walnut Park, CA
Anita
Anita - Whittier, CA
The technician was very nice and listened to my problem with my ice maker.
Great Service
Bobbie - West Carson, CA
Prompt courteous service
John - Newport Beach, CA
Recommend this company for appliance repairs
Victor B.
WASHER WHIRLPOOL WTW5105HW0 "tub kind of low, on spin the bearring is noisy-ordered gearcase and suspensions.; ordrng 1 W11396716 (suspensions) and 1 W11423758 (gearcase) and 1 W11161960 (agitator) and 1 W11026785 (motor)"
Robert S.
DRYER WHIRLPOOL WGD86HEBC1 Q1 no Q2 No. No signiature due to covid-19. Checked the dryer found that the dryer would continue to run in the normal cycle with no load and it rumbles while tumbling. Estimate to repair cust declined estimate
Pablo V.
DISHWASHER JENN-AIR JDTSS244GS0 unit need a new a new tracks; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Edi C.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 ref 7729620007 previous tech infested with roaches cutomer will call whirpool with above reference see if they approve q1nq2n no signature per covid19
Pablo V.
RANGE AMANA AGR5330BAW3 found bad holder tubing unit need new manifold and new tubing/holder; ordrng 1 W11167099 (holder) and 1 W10861724 (holder) and 1 W11213836 (holder) and 1 W10620002 (holder) and 1 W10820758 (manifold)
Sarkis M.
OVEN WHIRLPOOL MEW5627DDW q1q2 no no sisg c19 no more wht panle we have to retern
Edi C.
RANGE WHIRLPOOL WEG515S0FS2 Customer complaint not working : found bad control replaced part for customer run diagnose test all components ok to manufactory specifics q1nq2n no signautre per covid19
Larry G.
DRYER AMANA NGD4655EW2 q1q2q3no--no sign covid-19--replaced defective timer and tested for correct operation.
Chris Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 i replaced ALL parts. the new door with new UI is working perfectly. the new board fixed the lights issue. and the neew rails and treys complete the freezer. unit is done. Q1: noQ2: no no signature due to covid-19
Pablo V.
LAUNDRY CENTER MAYTAG MVWX655DW1 found unit not filling with cold water unit need a new water valve; ordrng 1 W11168740 (valve) and 1 W11127357 (valve)
Robert S.
DISHWASHER KITCHENAID KDTM604KPS0 Q1 no Q2 no.No signiature due to covid-19. Error code f8-e1. Found the new fill hose has a check valve on it and it is installed backwards.
Sarkis M.
DISHWASHER WHIRLPOOL KDTE104ESS4 q1q2 no no no sing c19 wrong parts reorder; ordrng 1 W11305294 (cntrl-elec)
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 i erplaced the wash motor and tested after and checked for leaks and washer works now and there are no leaks. unit is complete Q1: noQ2: no no signature due to covid-19
Larry G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 1q2q3no- no sign covid-19--repaired freezer light and tested ok--light in refer compartment working ok now.
Ramon H.
DISHWASHER WHIRLPOOL WDT750SAHZ Q1q2 no no sign due to covid 19 cx had suck sump motor unplugged and plugged back in tested working goof
Pablo V.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 intall new control unit still dont work i talk to francis and he said he was going to run this call; schdld next appmnt for 2/18 THU !
Larry G.
DRYER MAYTAG MGD7230HW0 q1q2q3no--no sign covid-19---- belt off motor.. repaired belt and checked belt and idler pulleys for damage-- unit now working ok.
Ramon H.
RANGE MAYTAG MER8775AS0 Q1q2 no no sign due to covid 19 cx needs main control does not wish to proceede
Larry G.
LAUNDRY CENTER WHIRLPOOL MVW6230HW0 q1q2q3no--no sign covid-19--replaced inlet valve sent to customers home--recalibrated and checked for correct operations.--left old part with customer.
Robert S.
WASHER AMANA NTW4516FW3 Q! no Q2 no.No signiature due to covid-19. Upon arrival I found the washer unplugged. Reconnected the washer and the drain pump ran with no lights lit. Found no error codes store. Tested the washer through diagnostics and all functions passed. Recalibrated the machine.
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "replaced broken rails causing door to not close all the way & allowing warm air to get inside freezer creating frost build up, tested working & cooling ok. not signed due to COVID-19 protocol. Q1: No, Q2: No cust has account with Paradise"
Ramon H.
OVEN WHIRLPOOL WFG505M0BS3 Cx trim and screws; ordrng 1 W11232008 (Trim) and 1 W11209792 (Trim vent)
Victor B.
DISHWASHER WHIRLPOOL KDTE234GPS "rince aid was empty, and drain hose is connected to g/d. i explained both and also about the hot water. q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
DRYER WHIRLPOOL WGD70HEBW1 Customer complaint broken grill : replaced part for customer run diagnose test all components ok to manufactory specifics q1nq2n no signature per covid19
Sarkis M.
REFRIGERATOR MAYTAG MBF2258XEQ1 q1q2 no no sing c19 installed cntrl-elec ckd ok paid in full
Larry G.
WASHER WHIRLPOOL WTW5100HC0 q1q2q3no--no sign covid-19--replaced noisy belt and recl. tested for correct operations.
Pablo V.
DISHWASHER WHIRLPOOL KDTFE104HPS1 found dishwasher not working unscrew bottor panel check for power trace voltage found oulet not working advise customer to check oulet install botton panel test unit to a different oulet test filling washing draining ok request completed Q!no Q2no no sign covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Q1q2 no no sign due to covid 19 cx had gap in freezer door formed gap no further issues
Chris Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 "i need door to correct issue with water dispensing due to broken wires on the door casuing it.; saved tckt , states that autho needed"
Ramon H.
WASHER WHIRLPOOL WTW5005KW Q1q2 no no sign due to covid 19 cx actuator arm was out of cam put back in recalibrated tetsed working good
Edi C.
REFRIGERATOR WHIRLPOOL WRS321SHHZ05 Customer complaint not making ice : foun dunit off reset it gave card wiat 24 hrs to make ice and let me know q1nq2n no signature per covid19
Larry G.
WASHER MAYTAG MVW6200KW0 1q2q3no--no sign covid-19--ran in automatic test cycle for normal spin operations--advised on unbalanced loads
Edi C.
DRYER-GAS WHIRLPOOL WGD94HEXW0 Customer complaint not starting : found bad control replaced part for custome all components ok to manufactory specifics q1nq2n no signature per covid 19
Oriale P.
RANGE WHIRLPOOL AER6303MFS2 "replaced broken left rear surface heating element, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
RANGE WHIRLPOOL WFG550S0HZ0 q1q2q3no--no sign covid-19---f6-e1---and f3-e0--; ordrng 1 W11258611 (cntrl-elec) and 1 W10833885 (sensor) and 1 W11162730 (module-spk) and 1 W10881749 (cap-burner) and 1 WPW10107820 (latch-door)
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found water from dispenser coming too slow, removed water filter pressure is good call techline sr#7730004618 needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 WPW10394053 (housing)"
Oriale P.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "found ff section door not staying closed needs door replaced . not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 LW10648584 (dor-fip)"
Pablo V.
WASHER MAYTAG MVWX655DW1 found bask loos unit need a new gear case customer is going to purchase a new washer i ask the customer if he need a receipt they said not need it request completed Q1no Q2no no sign covid 19
Victor B.
WASHER WHIRLPOOL WFW5620HW0 "drain pump noisy, ordered also i need to put some foam to make sure it won't bibrate; ordrng 1 W11458345"
Robert S.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Q1no. Q2 no. no ginature due to covid-19.check the pressure on the compressor in the unit and compressor had high pressure reading. determined it was a bad compressor. 30 psi of pressure on the compressor. changed the old compressor for a new one. evacuated and charged the system with the new compressor.
Pablo V.
DISHWASHER WHIRLPOOL KUDE70FVSS2 run test no problem found with water run a cycle fill wash drain ok request completed Q1no Q2no no sign covid 19
Edi C.
REFRIGERATOR JENN-AIR JS48NXFXDE Customer complaint not lighst : replaced LED lighst working all components ok to manufactory specifics q1nq2n no signature per covid19
Pablo V.
DRYER AMANA NGD4655EW2 found damage front panel and bad drum; ordrng 1 W10899578 (drum) and 1 W10248059 (panel)
Oriale P.
WASHER MAYTAG MVWX655DW1 "removed debris from fill hose ran thru diagnostics test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Sarkis M.
DISHWASHER WHIRLPOOL WDT780SAEM1 q1q2 no no sing c19 installed adjuster and disp ckd working ok
Edi C.
OVEN JENN-AIR JJW3830DP00 Customer complaint not power : run diagnose test found bad inline fuse replaced part re run diagnose test all components ok to manufactory specifics q1nq2n no signature per covid19
Robert S.
COOKTOP WHIRLPOOL WCG55US0HS00 "Q1 no. Q2 no. no signature due to covid-19. checked burner knobs, one knob is burned. ordered new knob. I will direct ship knobs; ordrng 2 W11366438ds (knob)s"
Sarkis M.
MICROWAVE WHIRLPOOL WOC54EC0HS01 q1q2 no no sing c 19 installed panll unstalled unit to ck for loos wier and reinstalled ckd working ok----Approved: WURDYURXPL2
Chris Z.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Q1: noQ2: no no signature due to covid-19i need part to repair unit; ordrng 1 W10861519
Chris Z.
DRYER MAYTAG MED6230HW0 dryers belt was slipping because the loads being used were still soaked and heavy due to the wassher not spinning out water enough leaving load heavier than normal Q1: noQ2: no no signature due to covid-19
Pablo V.
DISHWASHER KITCHENAID KDTE334GPS0 found unit not washing found water turn off open valve run cycle filling washing ok request completed Q1no Q2no no sign covid 19 instruc customer to clean unit and not overload unit
Pablo V.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 replace bad thermostat and timer run test ok request completeed Q1no Q2no no sign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1q2q3no--no sign covid-19----turning off by itself---replaced defective jazz board and tested for correct.; used 1 WPW10503278 (BOARD JAZZ) from stock
Robert S.
WASHER MAYTAG MVWX655DW1 "Q1 no. Q2 no. No signature due to covid-19. replaced the strike on the machine. put the machine through a test cycle. the lid locked and unlocked, water was dispensed and drained and spin."
Robert S.
DISHWASHER WHIRLPOOL KDFM404KPS0 "Q1 no. Q2 no. No signature due to covid-19.ran the washer through a test. water, water fills and drains out water but wont go through a wash cycle. checked water lines and drain lines and they are all clear.; ordrng 1 W11416362 (pump assy) and 1 W11416460 (vent assy) and 1 W11184028 (gasket) and 1 W11025634 (bezeel)"
Oriale P.
OVEN MAYTAG MGS5870ADW "found bad ignitor & dispay cntrl, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 WP5760M308-60 (cntrl-elec) and 1 74007498 (igniter,oven)"
Victor B.
FREEZER KITCHENAID KRMF706EBS/01 "repalced main board and ice fan test good. q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
OVEN KITCHENAID KERA205PSS4 Q1q2 no no sign due to covid 19 cx needs main control no longer available
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "found agitator bolt coming out of drive shaft, ordered part, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11121786 (screw)"
Chris Z.
REFRIGERATOR KITCHENAID KUDF204ESB00 i checked temps and temps were okay but i recalibrated temps and now unit is sitting at 39 -40 degrees and i advised cx that the moisture content in the dog food is probably high so its at risk of freezing Q1: noQ2: no no signature due to covid-19
Robert S.
WASHER MAYTAG MVWB765FW0 Q1 no. Q2 no. no sifnature due to0 covid-19.cganged the old console and control. put a new console and control on the washing machine. re-calibrated the washer and did a quick test and everything is running as should. told customer to have the outlet on its own power source and not a power strip.
Sarkis M.
COOKTOP JENN-AIR JGD3536GS00 q1q2 no no sing c19 need more parts; ordrng 1 W10641717 (cooktop) and 1 74009553 (holder-orf) and 6 WP7101P309-60 (screw)s
Ramon H.
WASHER WHIRLPOOL WTW6120HC0 Q1q2 no no sign due to covid 19 recalibrated main control and tested working good
Ramon H.
DISHWASHER KITCHENAID KDTE204GPS0 Q1q2 no no sign due to covid 19 replaced adjusters tested working good
Chris Z.
WASHER WHIRLPOOL WFW92HEFC0 i need to reorder all parts and return with a 2 man to help me install all the partsim going to need double labor for my helper; ordrng 1 2man
Pablo V.
DISHWASHER WHIRLPOOL WDT710PAHB1 found water inside dishwasher drian unit ok clean air gao test ok request completed Q1no Q2no no sign covid 19
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW5620HW helper and i dismounted dryer so we can replace the main cntlr on washer and tested afterwards and all was good so i remounted the dryer and unit is now complete. Q1: noQ2: no no signature due to covid-19. autho : wuy33uynl2
Victor B.
WASHER MAYTAG MVWX655DW1 "costco vendor, replaced water valve test good. q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
RANGE WHIRLPOOL WFG320M0BW0 found broken glass door replace new part test ok request completed Q1no Q2no no sign covid 19
Oriale P.
WASHER WHIRLPOOL WTW5105HW0 "ren thru test in diagnostics no error codes unable to verify complaint, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
RANGE AMANA AGR5330BAS3 Q1q2 no no sign due to covid 19 replaced grates
Oriale P.
RANGE KITCHENAID KGSS907SWH02 "cust was concerened about lights flashing on display did not use. tested oven at 350 deg now working ok, unable to verify complaint. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
COOKTOP WHIRLPOOL JED3536GS01 needs new glass due to crack Q1: noQ2: no no signature due to covid-19; ordrng 1 W11476189 (cooktop stainless) and 1 W11051469 (cooktop black)
Chris Z.
LAUNDRY CENTER WHIRLPOOL WGD5620HW0 i helped replace the dryers rollers and helped reinstall unit into closet Q1: noQ2: no no signature due to covid-19
Ramon H.
OVEN KITCHENAID KODE300ESS05 Q1q2 no no sign due to covid 19 pulled out unit and replaced control panel tested working good CALLED TP FOR AUTHO NUMBER IS KUXSR00DL2
Victor B.
WASHER WHIRLPOOL WFW6620HC2 "it was lock, per female it lock itself and not unlocking after finishing the cycle, orded main board, auth#WUYEG00NL2; ordrng 1 W11322905 (board) and 1 W11324037 (console) and 1 2ndman (helper) and 1 ovendolley (oven dolley)"
Larry G.
WASHER WHIRLPOOL MVWB400VQ q1q2q3no--no sign covid-19----will not spin on test #8--has defective bearing shaft.
Pablo V.
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 found food frezing on refrigerator replace blade fan test air flow ok request completed unable to find any noise from the unit Q1no Q2no no sign covid 19
Ramon H.
DRYER MAYTAG MGDB765FW0 Q1q2 no no sign due to covid 19 cx needs facia; ordrng 1 W11089306 (Facsia) and 1 WP3387223 (Sensor)
Ramon H.
MICROWAVE KITCHENAID KMHS120ESS-10 Q1q2 no no sign due to covid 19 cx door was off in side door pin took down and put on correctly CALLED TP FOR AUTHO NUMBER IS KUXQQ00AL2
Robert S.
WASHER MAYTAG MVWB765FW0 Q1 no. Q2 no. No signature due to covid-19.found error code F0E3 F7E8 overload on the washer. ran it through test cycle and everything worked great. re-calibrated the machine and will be telling customer to wash in smaller loads. did a reset on the machine.
Ramon H.
WASHER MAYTAG MVWB835DW0 Q1q2 no no sign due to covid 19 cx needs main control ; ordrng 1 W10861510 (Console) and 1 W11100602 (Main control)
Larry G.
WASHER WHIRLPOOL WTW5800BW0 q1q2q3no--no sign covid-19---ran diagnostic cycles and recalibrated--advised on cycle selection--unit working ok.
Ramon H.
RANGE MAYTAG MHW3505FW1 Cx needs main control ; ordrng 1 WPW10443885 (Lid lock) and 1 WPW10448876 (Pressure switch) and 1 W11201284 (Main control)
Victor B.
REFRIGERATOR KITCHENAID KSF26C6XYY04 "2 wires under freezer door broken, and ice maker not moving cause not getting electricity, per part ner team to inform to AIG that is there insurance, p#LW10410945 freezer door discontinue.per insurance, i informed to male ref#7727859519 ph#866-931-7390"
Victor B.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 water tube by water valve crack ordered; ordrng 1 WPW10238092 (hose to ice maker) and 1 WPW10279882 (tube) and 1 WPW10279884 (tube)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHW05 q1q2 no no sing installed i.m did not worke i called tech support they said has to be called first before activeate
Ramon H.
DISHWASHER KITCHENAID KDTM404KPS0 Cx needs sump ; ordrng 1 W11416362 (Sump motor)
Chris Z.
RANGE JENN-AIR JES9860AAW Q1: noQ2: no no signature due to covid-19upon inspection i founf the oven door to be broken and the parts to repiar are NLA (no longer available) and the price to fix the beeping noise is not cost effective . unit is deamed unrepaireable due to parts not being available.
Robert S.
DISHWASHER KITCHENAID KUDS35FXSS2 "Q1 no Q2 no.,No signiature due to covid-19. Adjusters for upper rack needed but the customer is going to buy a new dishwasher because the parts are out of stock."
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx needs hinge; schdld next appmnt for 2/18 THU !
Edi C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer compalint not cooling : replaced compressor and evaporator run diagnose all components ok to manufactory specifics q1nq2n no signature per covid19 WUY87UYNL2
Larry G.
OVEN KITCHENAID KODC304ESS01 q1q2q3no--no sign covid-19----replaced parts listed and door is still not aligned--unit is not repairedable.called into tech and they will be calling customer to replace product.
Larry G.
WASHER WHIRLPOOL WFW560CHW1 q1q2q3no--no sign covid-19---replaced main and ui controls-cycle tested for correct operation.
Robert S.
LAUNDRY CENTER MAYTAG MHW8200FW0 Q1 no. Q2 no. no signature due to covid-19.changed control panel.
Edi C.
DRYER-GAS MAYTAG MGD7230HW0 "Customer complaint not starting : run diagnose test no error codes heat and run customer was pushing wrong buttons to select cycles and start , all components ok to manufactory speicifics q1nq2n no signature per covid19"
Larry G.
OVEN WHIRLPOOL AGR5330BAS3 q1q2q3no--no sign covid-19---adjust all burner flames for correct simmer. unit working ok.
Edi C.
WASHER WHIRLPOOL NTW4516FW3 found bad gearcase oredering parts for custoemr out ot stock; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 285565 (agitator)
Pablo V.
OVEN WHIRLPOOL WFG505M0BS3 replace bad control board run test ok request completed Q1no Q2no no sign covid 19
Pablo V.
DRYER WHIRLPOOL WGD4815EW2 found unit making noise at the end of the cycle remove unscrew cover found push tostart switch on the worng postion install in place screw cover back test ok request completed
Robert S.
REFRIGERATOR KITCHENAID KRSC703HPS01 Q1 no. Q2 no. no signature due to covid-19. cleaned drain pan unable to verify complaint.
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "i put it on test on everything no unusual noise, she insist is coming from the compressor, but noises are normal, q1 no q2 no i didn't get signature cause covid-19"
Chris Z.
WASHER MAYTAG MVWB865GW0 i found a loose wire on the connector that connects the water valve to the board. unit is now compplete
Pablo V.
OVEN WHIRLPOOL WFG320M0BS3 unit need a new door glass; ordrng 1 W11176456 (glass door)
Ramon H.
DISHWASHER WHIRLPOOL HRUEIUHH Q1q2 no no sign due to covid 19 cx needs panel does not wish to proceede
Oriale P.
DISHWASHER KITCHENAID KDTM404KPS0 "unit not draining water, needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11410066 (main cntrl) and 1 W11412291 (drain pump)"
Ramon H.
REFRIGERATOR MAYTAG MFI2569YEM0 Q1q2 no no sign due to covid 19 cx needs display does not wish to proceede
Edi C.
DRYER-GAS WHIRLPOOL WGD94HEXW0 Customer complaint not running : found bad control ordering for customer q1nq2n no signature per covid19; ordrng 1 WPW10378252 (control)
Pablo V.
REFRIGERATOR KITCHENAID KUBL304ESS00 run test noise coming fron the back unscrew cover install all screw on the condenser run test no noise request completed Q1no Q2no no sign covid 19
Ramon H.
WASHER MAYTAG MVWB725BW0 Could not recreate problem working good Q1q2 no no sign due to covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Q1q2 no no sign due to covid 19 refer acting normal adjusted damper and advised cx that freezing in fresh food side can be normal
Pablo V.
DISHWASHER KITCHENAID KDTE204EPA1 dishwasher need a new sumppump customer decided to purchase a new unit request completed
Pablo V.
MICROWAVE OTR WHIRLPOOL WMH31017HS2 bring down microwave replace bad switches and bad fuse run test ok install unit back request completed Q1no Q2no no sign covid 19 auth # WUXBOUXNL2; used 1 W10138793 (FUSE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "water filter wasn't set right i reset it now delivery water and ice maker went thru cycle, q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 q1q2q3no--no sign covid19--32.4f on top shelf---33.4f on 3rd shelf down--36.4f on door all under food product and 2.1f in freezer...freezing mainly on top shelf but does have some vegatables freezing-----s/r# 7729996806; ordrng 1 W11214887 (cntrl-elec)
Robert S.
WASHER AMANA NTW4516FW3 Q1 no Q2 no. no signature due to covid-19.put the washer through a test wash everything was good. no error codes. re-calibrated the washer.
Chris Z.
DRYER MAYTAG MGDC465HW0 i need anew timer to fix timer issue.Q1: noQ2: no no signature due to covid-19; ordrng 1 WPW10185992 (timer) and 1 WPW10117655 (relay-pts)
Oriale P.
WASHER MAYTAG MVWX655DW1 "found bad noisey gearcase not washing, needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10006481 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W10752283 (washplate) and 1 W10721967 (drive pulley)"
Chris Z.
DRYER WHIRLPOOL WGD5620HW1 i replaced both cntrls and tested after and now unit is complete and functional
Sarkis M.
REFRIGERATOR MAYTAG MFT2574DEM01 q1q2 no no sing c 19 need sanser and board dec est
Pablo V.
MICROWAVE IKEA IMBS104GSS02 pull unit out of the cabinet replace harness control panel and control run test ok request completed Q1no Q2no no sign covid 19 auth # IUWFLUWNL2
Chris Z.
WASHER MAYTAG MVWC565FW2 i have motor error and motor speed error so im replacing all components relating to issue; ordrng 1 W11497303 (motor) and 1 W10913953 (actuator) and 1 W11428524 (CAPACITOR) and 1 W11399433 (cntrl)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "set was 38 everything was 38 deg. only 1 cup of water that was on the botton of f.f. that was frozen but vent is up on the left corner, that means that cup of water came from somewhere else i informed to whirlpool.sr#7729221006"
Ramon H.
REFRIGERATOR WHIRLPOOL URURJJRJH Needs ice maker ; ordrng 1 W10901047 (Hinge) and 1 W10873791 (Ice maker)
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "iexplained to female about the air vent that have under and freezes anything that is in that corner all the way down, q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
OVEN WHIRLPOOL KEBS208SSS04 Cx needs latch; ordrng 2 WPW10174285 (Hinge)s and 1 W11029221 (Latch)
Robert S.
WASHER WHIRLPOOL WET4027HW0 q1 no Q2 no No signiature due to co vid-19. No motor operation.
Chris Z.
WASHER MAYTAG MVW7232HW0 i found foot came loose so i releveled unit and added locks to the feet so they dont move Q1: noQ2: no no signature due to covid-19
Pablo V.
OVEN WHIRLPOOL WFG320M0BS run a full cyle took 6 reading temp is around 5* bellow test ok request completed Q1no Q2no no sign covid 19
Chris Z.
DISHWASHER MAYTAG MDB4949SHW0 i found the dw was okay but the clog was in the disposer and so i cleared out the clogg and now unit is able to drain without backing up
Edi C.
OVEN JENN-AIR JJW3830DP00 Customer compalint not working : run diagnose test foundin line fuse ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10782120 (fuse)
Pablo V.
DISHWASHER AMANA ADB1400AGW1 replace bad sumppump run test no leaks request completed Q1no Q2no no sign covid 19
Ramon H.
DISHWASHER JENN-AIR JDB9800CWP2 Cx needs main control ; schdld next appmnt for 2/25 THU AM
Larry G.
REFRIGERATOR KITCHENAID KRFF507HPS00 q1q2q3no--no sign covid-19----replaced freezer light and all lights are working ok.
Ramon H.
WASHER MAYTAG MHW6630HW0 Cx needs main control ; ordrng 1 W11322883 (Main control) and 1 W11458345 (Pump)
Victor B.
OVEN WHIRLPOOL KODE500ESS05 "explained to use the pro from the biggening, q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
DISHWASHER KITCHENAID KDTE234GPS0 KUV7M00APL1 customer complaint not working : found bad motor ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11085683 (motor)
Robert S.
REFRIGERATOR AMANA ASD2575BRS01 Q1 no Q2 no.No signiature due to covid-19. Leak in the sealed system. estimate to repair 1388.00 declined.
Chris Z.
OVEN WHIRLPOOL KODE500ESS05 units was working after we turned off power and tunred it back on
Oriale P.
WASHER MAYTAG MVWC565FW1 "found water leaking from gearcase causing issues, needs parts replace, not signed due to COVID-19 protocol. Q1: No, Q2: No get dl on return visit; ordrng 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W11161960 (agitator) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley)"
Sarkis M.
DRYER WHIRLPOOL WGD4950HW0 auth# wuve000nl2 q1q2 no no sing c19 orderd drum and bulk head; ordrng 1 W10899578 (drum) and 1 W10828431 (bulkhead) and 2 WPY055980 (adhesive)s
Robert S.
REFRIGERATOR KITCHENAID KRSC703HPS01 "Q1 no. Q2 no. No signature due to covid-19.water line was frozen, used heat gun to unfreeze the water line. water is now dispensing."
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1q2q3no--no sign covid-19---replaced main control and drive hub. recalibrated and ran test cycles for correct operation.
Pablo V.
COOKTOP KITCHENAID KGCC566RBL07 cooktop need new burner cap holder and ignitor; ordrng 1 WP8286156CB (cap) and 1 WPW10406878 (burner) and 1 W11134289 (holder) and 1 W11134295 (ignitor)
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW3090JW0 unit was in a mobile home witch was sold in november. so the purchase date on unit matches when the trailer was sold. Q1: noQ2: no no signature due to covid-19
Sarkis M.
DISHWASHER KITCHENAID KUDS35FXSS1 q1q2 no no sing c19 orderd dippanser; ordrng 1 WPW10199696 (dispenser)
Sarkis M.
MICROWAVE OTR KITCHENAID KHMS2040WSS1 q1q2 no no sing c19 orderd turnable motor; ordrng 1 W10210848 (turntable motor)
Robert S.
LAUNDRY CENTER WHIRLPOOL WTW6600SB1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found error code f68. Tested the washer in diagnostics and all passed. The bearings are ok and the rotor is not loose. Possible main board failing.
Pablo V.
DRYER WHIRLPOOL WGD72HEDW0 dryer need a new control and new panel; ordrng 1 WPW10654006 (control) and 1 WPW10639903 (panel)
Pablo V.
DISHWASHER KITCHENAID KDTE204ESS1 found water on dishwasher cloged drain pump run test ok request completed Q1no Q2no no sig covid 19
Pablo V.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 found bad lights replace new lights test on and off request completed Q1no Q2no no sign covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 q1q2 no no sing c19 adj refg door and handle chkd ok
Oriale P.
WASHER MAYTAG MVWC565FW1 "found bad main cntrl not powering on to start, needs part replaced , cust declined est. also has electrical outlet issues in home. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Q1 no. Q2 no. no signature due to covid-19.checked ice maker for any issues. ice maker machine was in the off position. turned on ice maker and started to work
Sarkis M.
MICROWAVE IKEA IBMS1455DS01 q1q2 no no sing c19 ikea 5yr waranty installed switch housing ckd working ok; used 1 W11116990 (housing switch) from stock
Oriale P.
WASHER MAYTAG MHW6630HW1 "replaced bad drain pump & faulty ui board with dispeser, ran thru diagnostics tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
DRYER WHIRLPOOL WGD4850HW0 "1q2q3no--no sign covid-19----repaired motor, belt,rollers,pulley--tested for correct operation."
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS00 "everything dye lights and everything else, bad power supply; ordrng 1 WPW10624574 (power supply) and 1 WPW10675033 (board)"
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "the chute look silver, chute closing fine but customer insist it chute ice after 1 hr. or in the middle of the night, the chut open manually not authomatic, i explained but insist to replace the chute so i ordered.; ordrng 1 W11423787 (chute (NEPTUNE FROST) and 1 W11324587 (chute BISCUIT)"