Local Reviews
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Tim - Long Beach, CA
I purchased a very expensive refrigerator and it was delivered with issues. The manufacturer sent out a repair person to inspect the fridge. It has been 9 months and there has not been a response from the inspection of the appliance. The repair man who showed up at my house was extremely professional and knowledgeable. He followed up with me after the visit, yet I have not heard anything further from the manufacturer or paradise.
delia
Delia - Los Angeles, CA
Great service
Olga - Lakewood, CA
I am sorry, didn’t respond before but I would like you to know that we were extremely satisfied with the young man that fixed our washer, he was very efficient, and quickly solved the problem our washer was having.
Great service and awesome person
Marlyn - Carson, CA
Very helpful and explained what wrong and fixed.
Carolyn
Carolyn - Bellflower, CA
Great service. Our repair person went above and beyond to meet our expectations. He took the time to explain our concern and how to overcome the situation with the door situation we were experiencing.
Professional
Mary - Culver City, CA
Okay Service
Windor Gardens - Tustin, CA
We gave Paradise representatives a tenants number so that they may ask them COVID-19 screening questions before entering the tenant's unit for repairs. They did not ask them any health questions though. They were able to schedule a repair appointment over a week after my initial call; so we had to switch out this tenant's broken range for a new range from a vacant unit. Then on my appointment day; I had to confirm via email and couldn't leave my office from 12:30pm-4pm because the technician was going to call me to confirm as well and if I didn't answer then he wouldn't show up. He then called me around 4:15 to start asking me if the resident has shown any signs of illnesses recently. I let him know, like I've already let the company know, that the repair is now going to be done in a vacant unit. There was very poor communication here and I was tired of repeating myself to different people.
Tammy
Tammy - Villa Park, CA
Great service
Candace - Long Beach, CA
Tech. Very Knowledgeable
Mary - Cypress, CA
Tech. Was very knowledgeable, was able to diagnose the heating problem with our microwave right away.
Refrigerator repair of LED lights
Romana - Los Angeles, CA
Very satisfied with their service. The were easy to reach, honest, prompt and got the job done.
Fixing my refrigerator
Rodney - Carson, CA
The technician that came out was very nice and knowledgeable and I was very pleased with the service that I got
Excellent service
Kathleen - Fountain Valley, CA
👍🏻👍🏻👍🏻
Great Service
Isaias - Los Alamitos, CA
Very knowledgeable, excellent customer service.
Maytag dryer timer repair
I-fu - Los Alamitos, CA
Larry is very professional and friendly person, he explained the problem and other issues wrt the dryer. We had the dryer for 3 years and Maytag only covered the estimate, we have to pay the parts and labor.
Good Service
Donald - Seal Beach, CA
Chris was knowledgeable, courteous and efficient; good job!
Skyloft
Ryan - Irvine, CA
Great service.
Excellent
Amanda - Orange, CA
Very efficient and quick
Always good to have the right people when you need something done. Thanks again.
Roger - Westminster, CA
Great service
Son - Anaheim, CA
Muae
Carol - Long Beach, CA
Service person was unable to complete the job. Rescheduled for Monday, 8/17.
Good
Chris - Rancho Santa Margarita, CA
Knowledgeable technician
Maxine - Rossmoor, CA
The gentleman that services my appliance was well versed on the product and very patient with all of my questions
Oriole , P. Review
Manuel - Cerritos, CA
Chris is great!
Gina - Long Beach, CA
Chris never gave up! He was determined to repair our ice maker! Whatever it needed next, he ordered, rescheduled and always came with a smile. Thank you! Chris represents Paradise Appliance extremely well!
ice maker is still not producing ice
Claudinette - Cypress, CA
service technician was very nice
Knowledgeable!
Ryan - Irvine, CA
Good job
Victor - Los Angeles, CA
Great customer service
Excellent service
Dawn - Los Angeles, CA
Great service and great repair gentleman
Would not reccomend
Heather - Garden Grove, CA
technician arrived and did not even literally touch our refrigerator that was having frozen water pooling in the bottom. He stood back and folded his arms as he leaned against our counter and then we were told to unplug fridge for 24 hours. I had to call warranty again that same day for another repairman. They sent Whirlpool out and thankfully this tech unclogged our drain line and now fridge is working great. Do not call Paradise!
Great Service, Awesome Price!
Robert - Long Beach, CA
Great service! Awesome price!
Excellent service
Cynthia - Long Beach, CA
He took time to explain the problem and fixed it quickly.
Excellent experience
Voltaire - Huntington Beach, CA
Chris was very professional with his demeanor and knowledgable with his work.
Excellent service
Priscilla - Norwalk, CA
Efficient and great service.
Barbara - Los Alamitos, CA
Really great service and very quick!
Great Service!
Tiffany - Long Beach, CA
Would recommend Paradise Appliance! Great service! Speedy and friendly, would definitely use again.
Fantastic service!!!
Kristen - Cerritos, CA
Preston was wonderful! Fixed the problem immediately. Was very informative and went over all the setting and cycles for both the washer and dryer. I wish he had been here when the installed them. Thank you!!!!
Great Service
Sharon - Huntington Beach, CA
Chris did a good job fixing my refrigerator. He was polite and knowledgeable and fixed it in short amount of time.
Great Service
Cary - Los Angeles, CA
Raymond is the dishwasher whisperer.
great resolve.
Felicia - Los Angeles, CA
The repair person was great.
Great service ! 👍🏻
Aida - Whittier, CA
Excellent customer service
in the end, they fixed problem
Peter - Westminster, CA
the 1st time they came out {a week after calling it in} they did not have the part; said they would return in another week...
Great service!
Todd - Los Angeles, CA
Tech came out and was familiar with the lighting issue we were experiencing. Was prepared with parts. Had issue fixed in 10 minutes. Showed up on time, wearing a mask, polite and knowledgeable.
Delia
Delia - Lynwood, CA
Larry was a friendly repairman who seemed very knowledgeable about fixing fridges. However the process of having our fridge fixed took about a week and a half because on the day of the first appointment, Larry didn’t have a replacement compressor with him, on the second appointment, the other compressor he brought was defective, and by the third appointment, was when our issue was resolved. I was happy with Larry’s work, I just wasn’t too thrilled about the amount of time it took to have our problem resolved.
Good service
Renee - Long Beach, CA
The technician was very informative and professional
The repair man did a wonderful job !
Elaine - Long Beach, CA
I would recommend you any time!
Service comment
Paul - Los Angeles, CA
Excellent!
Great Service
Suzanne - Huntington Beach, CA
Great service person 👍
Julie - Irvine, CA
John is always friendly and very professional. He is knowledgeable about all of the KitchenAid products.
Brett
Brett - Los Angeles, CA
Pablo is great!
Great Service
C. Hanna - Santa Monica, CA
Ray came out to give a second opinion about our refrigerator that was leaking water and not producing ice. The first representative that came out "couldn't find the problem" even though we explained the issue. The minute Ray arrived, he was professional and was able to assess the issue and find a solution with our Whirlpool refrigerator right awy. We appreciated Ray's knowledge and that he followed health guidelines due to Covid-19.
Great Service
Elmer - Los Angeles, CA
Great
Kenneth - Bellflower, CA
Yes Larry is the best. He knows about the spplisnces
Gerry
Gerry - Los Angeles, CA
Satisfied and it was explained well what’s wrong with our appliances that need to be replaced.
Joey g
Joey g - Huntington Beach, CA
Ramon did an excellent job he showed up on time and explained the diagnostics and some more efficient ways to use my Appliance
Technician excellent work and feedback.
Carma - Los Angeles, CA
Great Service
David - Los Alamitos, CA
Washer motor replacemwnt
James - Los Angeles, CA
New gas dryer
Hazel - Newport Beach, CA
Ramon was fine. Reviewed problem thoroughly but was not allowed to clean lint from duct. Phone call from night before gave me a 3 hour window from 1-4 pm. Ramon arrived at 12 noon. He said he had a 4 hour window from noon to 4 pm. Noon wasn’t a good time for me. But I took it since he wasn’t able to come back at 1 pm.
fast and efficient
Joseph - Los Angeles, CA
Cynthia
Anitra - Carson, CA
Was a loose wite was not connected securly
Great service
Robert - Huntington Beach, CA
Arrived early. Quickly repaired washer.
Sadly he could not fix my microwave due to the criminal nature of the warranty provider. The tech was a gentleman and did his best.
Jeffrey - Los Angeles, CA
Great service
Cynthia - Paramount, CA
Great service and guy helped a lot
service
Cornel - Los Angeles, CA
Good information. Did not resolve problem however.
Awesome
David - Los Angeles, CA
Great job
Great Service!
Hector - Los Angeles, CA
Service man was professional and knew instantly what was the issue with my dryer. Gave me detailed instructions on how to handle the issue and my dryer has been working perfectly fine since.
On time, quick and friendly
Once in a Blue Moon - Anaheim, CA
I was very pleased with the service. Our repair person was always on time, very efficient, knowledgeable, and extremely friendly.
Great service, quick, awesome price $0!!
Marianne - Long Beach, CA
Frost at Janeiro
Christopher - Laguna Niguel, CA
During pandemic, Jon provides service instilling care and confidence. Thankful.
great service
Robert - Laguna Hills, CA
Mr Almerco was very nice , handled things quickly and was very helpful, again thank you
Great customer service
Sherie - Los Angeles, CA
Quick and accurate
Awesome service
Maylee - Long Beach, CA
Chris was great!! What a nice and professional technician. He was very communicative and on time. He explained exactly what was wrong with my washer and fixed it. He was very polite and finished the job in a timely manner. Highly recommend him
Damon
Damon - Compton, CA
My experience was great
Great Customer Service!
Kenneth - Huntington Beach, CA
Totally satisfied.
Great Service
Phyllis - Gardena, CA
The tech knew exactly what to do and I was impressed
Amy
Amy - Irvine, CA
This is the second time John has come to our home to repair an appliance. He is the nicest, friendliest technician that I have experienced in a very long time! More importantly, John is e trembly knowledgeable and was able to repair our refrigerator very quickly! I will definitely use Paradise for any future appliance repairs we may need!
Robert showed excellent service, he took the time to view my refrigerator and found the problem . I highly recommend Robert .
Adriana - Los Angeles, CA
Robert displayed excellent service , he knows what he doing .
Great service
Manny - Whittier, CA
Great service!
Dale - Huntington Beach, CA
The service tech (Ramon) has was super knowledgeable, courteous & throughly checked out our cook top. Appreciated his feedback & help! We will call Paradise Appliance any time we need one of appliances repaired. Thanks, Ramon!
Debra
Debra - Norwalk, CA
Very professional great service
Kathy
Kathy - Huntington Beach, CA
The job was well done in a timely manner. Pleasant young man.
Robert
Robert - Torrance, CA
Was lead time on parts are a little long, and we have to have residents wait but overall it’s cool
Steven - Irvine, CA
Brandon
Western - Los Angeles, CA
Rick M head of maintenance
Ashley - Marina del Rey, CA
Friendly and very knowledgeable. He had a great attitude and was able to help find resolve to problem.
Edi is fantastic
Margot - Santa Monica, CA
Great Service
Jody - Lake Forest, CA
Great Technician
Cynthia - Long Beach, CA
We have had the misfortune of having several service calls on brand new appliances, and each time Chris has come to our home to remedy the problem, he has been professional, kind, safe, efficient and proactive. He is thorough and takes pride in his work. We are still under warranty, so there was no cost. The online appointment service is very good and they communicated the entire time regarding appointment and arrival.
Great and quick service
Jason - Newport Beach, CA
Excellent Service
Melanie - Lake Forest, CA
He was friendly, knowledgeable and on time. Great experience.
Service
Linda - Newport Beach, CA
Excellent service
refrigerator repair
Toni - Los Angeles, CA
Great job
Good service and informative
Byron - Huntington Beach, CA
Ramon shared info about the washer that I was unaware of previously.
good job!
Joseph - Fountain Valley, CA
My wife was home and said technician did great. I found the cap to the rinsing agent near the heating element of the dishwasher but everything else looks like it was installed well. It looks like it just was not secure or came looses but it works fine. They came back a week later due to parts but the technicians have always been great.
Great Technician
Tom - Los Angeles, CA
Great guy who really knows his stuff.
I requested Sarkis as he had been here before and i really liked him and the service he provided.
Cathy - Santa Ana, CA
Lupe
Lupe - Los Angeles, CA
Great service
Prompt professional friendly service
Greg - Long Beach, CA
Great service
Carol - Huntington Beach, CA
He was very respectful.
great service
Trademark - Los Angeles, CA
Great
Bonnie - Fountain Valley, CA
Very nice and helpful
Great service. Went through all steps of the process.
Kevin - Costa Mesa, CA
Excellent. Very professional
Debra - Huntington Beach, CA
Deena
Kenneth - Bellflower, CA
Larry is an excellent service person, I was so impressed by his knowledge, kindness, very trustworthy , and on his expertise on what we needed We had great service and I want only Larry to be our service man on all our appliances thank you so very much The Rex family
Yeah ROSE
Kathleen - Long Beach, CA
Rose was personable and knowledgeable and just Pleasant to deal with. She took her time and answered all my questions.
Great service
Laurie - Santa Monica, CA
Good work + considerate of Covid protocols
Appliance servicec
Diane - Huntington Beach, CA
Great attitude
Great experience
Maureen - Ladera Ranch, CA
Jorge was great, he explained in detail the problem. And the customer service rep who I communicated with prior to the appointment Toni was equally wonderful.
Great Job!!!
Bren - Los Angeles, CA
Knowledgeable analysis and fix
Piet - Los Alamitos, CA
Was able to quickly evaluate, order and fix. Pleasant communicator
Technician knew his work well
Gary - Huntington Beach, CA
Great service!
Javier - Lakewood, CA
My technician was friendly and professional. Thank you SO much for fixing my dryer.
Stanandton
Stanley - Inglewood, CA
My wife says they did good work
Robert - Downey, CA
I was not there but my wife says they were great
Pleasure
James - Anaheim, CA
Very friendly made sure we were satisfied with the job before he left.
GREAT SERVICE
Diane - Los Angeles, CA
I am extremely happy to get my ovens repaired. THANK YOU!
Great service, knowledgeable
Sherrie - Fountain Valley, CA
My appliance is under warranty so there was no cost involved, therefore, not rating for that. Ramon was very knowledgeable and respectful. Also, the company kept us informed as to when the part would be in and when it would be installed.
Not fixed
Gavin - Ladera Ranch, CA
Washer not fixed. 1. appointment scheduled, 2. then unscheduled, 3. then scheduled, 4. washer not fixed after appointment
Mylene
Mylene - Torrance, CA
Great Service
Stephen - Los Angeles, CA
Service was quick and completed perfectly. Thx!
Good job
Julie - Fountain Valley, CA
Jonathan was careful when working on the fridge. I think he’s doing the best he can on an appliance that has been a lemon since I bought it. I hope this fix will lasts for a while. The following comments are influenced by the runaround I got from my insurance company, but once Paradise was advised of the issue, they jumped right on it. Thank you.
Chris Z’ awesome service
Anna - Huntington Beach, CA
Chris was very professional and fixed everything to our satisfaction. He went above and beyond to make sure we were satisfied
Excellent service
Dang - Fountain Valley, CA
Awesome Service
Chris - Lakewood, CA
Reliable and on time
Rivka - Los Angeles, CA
Very polite and knowledgeable technician. Thank you.
Tommy
Tommy - Garden Grove, CA
Great service
Haseeb - Los Angeles, CA
Was very happy Pablo wore his mask the whole time. He was on time, assessed the problem very quick and fixed the Refrigerator.
Great service professional and cooperative
Waeil - Marina del Rey, CA
Very good service
Alexis - Los Angeles, CA
Great Service
Ahren - Orange, CA
Excellent service, very knowledgeable!
Cindy - Long Beach, CA
He was on time, knew exactly what to do to fix the problem!
Outstanding
Robert - Los Angeles, CA
The technicians are always on time and so helpful. They work hard and know their craft. Great people.
Service
Nicole - Los Angeles, CA
Great customer service/technician
Catherine - Laguna Niguel, CA
Very informative
Heather - Long Beach, CA
He was very helpful and very respectful of the social distance and masks.
Great service & answered all questions
Dale - Huntington Beach, CA
Professional and great service
RODGER !
Rodger - Stanton, CA
Nice guy, good service, item works well so far !
Great service
Gregg - Los Angeles, CA
Very professional
good service
Leticia - Los Angeles, CA
Oven/Range
Ralph - Santa Ana, CA
Thank you
Fred - Mission Viejo, CA
Great service!
Carole - Orange, CA
Great service
Manuel - Santa Ana, CA
Mariner Pointe
David - Huntington Beach, CA
Very informative
Jennifer
Jennifer - Los Angeles, CA
Great service
Great
Antonio - Los Angeles, CA
Great
Luis - Huntington Park, CA
Great guy he explained every thing very satisfied
Great and responsive service
Gita - Los Angeles, CA
Great communication and quick resolution
Shea - Huntington Beach, CA
Julie
Julie - Huntington Beach, CA
Ramon was pleasat and really tried to resolve my dryer issue. Thank you for Your help.
Oven repair
Edward - Cerritos, CA
Prescott did a very good job.
Great!
Tina - Fountain Valley, CA
Perfect!
Great super service.
Sal - Cypress, CA
Diagnose and took care of our fridge issue very professional excellent service.
Refrigerator
Sabrina - Gardena, CA
Oriole was very professional and provided insight on issue. He repaired the unit and we were thrilled to have this resolved so quickly. Many thanks!
Oven calibration
Jill - Costa Mesa, CA
He was knowledgeable and nice
washer
Phyllis - Gardena, CA
The service was great
Problem magically disappeared!
Susan - Rancho Mission Viejo, CA
Unfortunately (or fortunately?) the burner on the stove was working properly when Jorge arrived, but he took the time to clean it out anyway, which I appreciate.
Great service!
Jonathan - Orange, CA
Francis was professional, friendly, and appeared very competent with his knowledge of our appliance. Excellent experience!
Maintenance tech 2
ElementsJho - Irvine, CA
Jonathon was very helpful and knowledgeable on what he was doing very helpful for technicians followed step by step and explaining what he was doing and why he was doing. Excellent Technician. Would it be possible to request him on all are problems?
Good patient service
Grant - Cypress, CA
Great service
Dina - Long Beach, CA
Victor was very friendly and he knew what he was doing. I am happy with his service and i would call This company again.
Excellent customer service
Ruby - Los Angeles, CA
Francisco was very polite clean neat very knowledgeable of his job.
Great service & very knowledgeable
Suzi - Huntington Beach, CA
Ramon was very professional and thorough. He spent time trying to solve the problem. And I appreciate his resolve to fix the issue.
Excellent
Remy - Los Alamitos, CA
There have been three service guys who helped us with replacing our refrigerator doors! All three: Chris, Victor and Ramon were extremely professional
Dale - Huntington Beach, CA
Excellent service ~
Too long with bad communication on timing
Ryan - Westminster, CA
The Title says it all
Very nice repairman
Gary - Long Beach, CA
Great service
Silvia - Garden Grove, CA
Ms. Cazares
Carmen - Lynwood, CA
Good service
Great Sevice
Esther - Lynwood, CA
Technician was informative and clear, followed safety protocol
Great service! Ramon is awesome
John - Costa Mesa, CA
Ramon is on-time, service oriented, and I trust his work!
Great service
Cynthia - Carson, CA
Ther should b a better way system in having parts for Washer available sooner than waiting 6 weeks for completion repair for appliance. Thnks
Great service
Stanley - Inglewood, CA
Good job
Good service
Ed - Carson, CA
He was good the 2nd visit. But the 1st visit was not too good cuz he did not see the root cause of the problem ... the tab on left side of control was broken off.
great repairman
David - Garden Grove, CA
Our experience with Larry was first rate. However, it took much longer to acquire an appointment and the resulting repair than either my wife or I had hoped.
Paradise Appliance repair
Ana - Huntington Beach, CA
Thank you so much Chris for taking care of our dishwasher. Chris was very professional and knowledgeable. He treated our appliance as if it was his own. Could not ask for anything better
Great service
Javier - Huntington Beach, CA
Prompt and Professional Service
Athena - Costa Mesa, CA
Prompt and Professional Service
Friendly service, fast repair
Lisa - Long Beach, CA
The tech who came out to service our dishwasher was extremely friendly and very knowledgeable about what was wrong with our unit. He explained everything thoroughly and was able to fix our issue within 15 minutes (technically it was two days later since he had to order the parts, but that wasn't his fault and the actual repair was quick!). I was very happy with their service and was glad that the JENN-AIR customer service referred me to them.
Great job by Robert
William - Los Angeles, CA
Dissatisfied
Pam - Huntington Beach, CA
Chris is a very conscientious man who has tried on multiple occasions to fix my Maytag washer for the same problem for over 6 months. My issue is NOT with Chris; I am just extremely dissatisfied that the problem with my washer has not been fixed and this most recent attempt to fix it actually resulted in a worsening of the issue (punctures in clothes). Also, I was not notified about my appointment the night before as had been promised. I followed up with that and found they entered a wrong email for me.
Washer Repair
Wendy - Long Beach, CA
TY very nice
Good customer services
Call - Cypress, CA
Very nice tech and a good service, the best company.
Elsa
Elsa - Santa Ana, CA
Awesome Job! Very professional. This man deserves a raise!
Great service, very friendly
Jo Anne - Long Beach, CA
Chris was kind and professional and immediately instilled confidence in me that he could get the job done.
Great Technician
Debra - Santa Monica, CA
The technician was a pleasure to have in our home. He was polite, professional, knowledgable, and had a wonderful sense of humor.
WonderfulThanks
Gina - Los Angeles, CA
Excellent!
Steven - Long Beach, CA
Rose is awesome, her experience makes all the difference!
Awful
Sammi - Lake Forest, CA
Dennis
Dennis - Tustin, CA
Service man was totally professional, knowledgeable and polite! Highly recommend him.
Very friendly
Jose - Bellflower, CA
We had great experience
He did awesome
Phillip - Laguna Hills, CA
Great
Debbie - Westminster, CA
He is a good worker, nice and on time
Great
Fran - Los Angeles, CA
He was fantastc very friendly easy to talk to. He fixed our new range and showed us what was the problem. We give him a 5 and higher. Thank you Raymond😜
Excellent Service
Jean - Laguna Woods, CA
Very professional! I truly appreciated the courteous, fast and efficient repair required on my refrigerator door handle! (Use of shoe booties was also much appreciated.)
Great Service
Hayley - Santa Monica, CA
Very professional and knowledgeable. However, am still having issues and getting error messages.
None
Kathy - Los Angeles, CA
Great
Alfredo - Buena Park, CA
Great, he came in got it done quickly, and he was here at a good time
Amazing service!
Maria - Santa Ana, CA
Amazing service!
Chris Z.
LAUNDRY CENTER MAYTAG MVWC565FW2 i replaceed the faulty pump with anew one and tested after and unit drained consistantly so theres no more issues. Q1: noQ2: no no signature due to covid-19
Sarkis M.
DISHWASHER KITCHENAID KDTM404KPS0 q1q2 no no sing c19 repair drain pump ckd working ok
Oriale P.
REFRIGERATOR JENN-AIR JSC23C9EEM00 helper for tech VB
Victor B.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "replaced freezer door, i put ice maker to cycle it i/m. got water, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
COOKTOP JENN-AIR JGC7636BS01 needs to replace the cooktop cover due to warping and scratches; ordrng 1 WPW10618505 (cooktop)
Pablo V.
WASHER MAYTAG MVWX600XW1 found bad gearcase unit need new washplate actuator and valve customer is going to purchase a new washer
Pablo V.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 found refrigerator not cooling remove frezzer cover found a block of ice stem all ice check air flow ok request completed Q1no Q2no no sign covid 19
Pablo V.
DISHWASHER MAYTAG MDB9979SKZ0 opened unit. found water inside the dishwasher. pulled unit out of the cabinet. drained the water out. removed drain pump and found metal blade debree inside the drain pump. reinstalled drain pump. put unit back inside the wall cabinet. ran test on dishwasher. everything okay. request complete. Q1 NO Q2 NO no sign covid 19
Oriale P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "found ice maker not making ice needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10882923 (icemaker) and 1 W11043013 (valve)"
Larry G.
RANGE WHIRLPOOL WFG550S0HZ2 q1q2q3no--no sign covid-19---120 v to board wont light up; ordrng 1 W11258611 (board)
Chris Z.
WASHER WHIRLPOOL WFW97HEDW0 we replaced the leaky dispenser and also had a the bellow replaced due to rubber starting to harden. and water valve for bad hot line feed
Chris Z.
RANGE WHIRLPOOL WFG535S0JZ0 Q1: noQ2: no no signature due to covid-19the spark is acting intermittantly and soima replace cntrls and spark mod to fix issue; ordrng 1 W11258611 (cntrl-elec) and 1 W11162730 (module-spk)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "per test everything was good, i explained to both but male got mad at me, nothing was frozen they have a thermostat that said 30 deg., repalced main board and UI that tech CZ ordered per customer request also."
Robert S.
WASHER WHIRLPOOL WTW7300DW0 Q! no Q2 no.No signiature due to covid-19. Washplate and the geacase are stripped.Estimate to repair .
Pablo V.
WASHER MAYTAG MVWX655DW1 opened panel on washer. replaced bad cold water valve. put a new cold water valve. ran test on machine. cold was came out. machine is okay. request complete. Q1 NO Q2 NO no sign covid19
Oriale P.
WASHER WHIRLPOOL WTW4810BQ1 "found weak suspension rods needs part rerplaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10780045 (suspension)"
Pablo V.
DISHWASHER WHIRLPOOL KDTM404ESS3 found dish washer not working customer had a sump pump that she purchase i explain customer tha the warranty is just on the labor and not on the part run a test cycle fillinf washing draining ok request completed Q1no Q2 no sign covid 19
Edi C.
LAUNDRY CENTER WHIRLPOOL CGT9100GQ0 customer complaint not open thermostat orderign parts for customer q1nq2n no signature per covid19; ordrng 1 WP3391912 and 1 WP8573713
Pablo V.
RANGE JENN-AIR JDRP436HM00 found bad panel pull range out of the cabinet lower legs roll unit out usncrew panel replace new part screw back in place raise legs test ok request completed Q1no Q2no no sign covid 19 auth # for double labor JV30B00FL2 and they have one for the part
Robert S.
DISHWASHER WHIRLPOOL WDT710PAYM6 Q1 no Q2 no.No signitaure due to covid-19. Unit will not drain. Ordering pump and hose.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose)
Oriale P.
DRYER MAYTAG MGDB765FW0 "replaced faulty thermistor & cut exuast venting hose for cust it was too long, ran test working ok. auth#mv1xt00apl1 not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 WP8577274 (THERMISTOR) from stock"
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replace bad cooktop run test ok request completed Q1no Q2no no sign covid 19
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 replace bad cooktop run test ok request completed Q1no Q2no no sign covid 19
Pablo V.
DISHWASHER WHIRLPOOL WDF550SAHS run test no leaks unscrew bottong panel raise front legs unscrew cover check for any leaks no leaks found advise customer how unit works request completed Q1no Q2no no sign covid 19
Pablo V.
RANGE WHIRLPOOL WEG750H0HZ0 found light not going off unit need a new control new panel asnd bulb; ordrng 1 8009 (bulb) and 1 W11339754 (control) and 1 W11205353 (control)
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Q1 no Q2 no.No signiature due to covid-19. Replaced the compreesor but it struugles to start. Standin voltage is 118v and drops to 114v under starting load.; ordrng 1 WPW10507886 (compressor)
Edi C.
WASHER WHIRLPOOL WFW560CHW1 customer complaint not working : found bad control ordeing parts for customer q1nq2n no signature per covid19; ordrng 1 W11325580 (console) and 1 W11322879 (control)
Edi C.
WASHER MAYTAG MHW5630HC0 customer compalint not spinning : found bad control ordering for customer out of stock ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11322901 (control)
Sarkis M.
REFRIGERATOR JENN-AIR JFC2290VEP8 q1q2 no no sing c19 installed i.m ckd working ok diffren issue
Robert S.
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q2 no.No signiature due to covid-19. Replaced the regulator.
Francis C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint ICE FALLS TO THE FLOOR , found faulty separator taking to long to open and closed , i replaced the separator assembly and check the water presure for cx recuest was at 65psi , explained if he continuo with the ice fall issue need to contact to me , i call whirlpool and document and ask them if they have any issue with this unit relater to this problem they dont , we are using the same sr7729864513.; (created new UIS, deleted prior attachment to UisID 66518)"
Pablo V.
WASHER WHIRLPOOL WFW92HEFW0 "unscrew to panel replace control, water vavle, presure switch and control run test cycle fill wash drain spin ok request completed Q1no Q2 no no sign covid 19"
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "refrig i the garage,13.8 &14.8 deg. between 2 meat boxes in freezer per tech support if it goes 55 deg.or under in the garagethe compressor stop and not coming back till start going above 56 deg per tech support nothing to follow.sr7730063802, q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 run test found unit with no rinseaid unscrew botton panel check heater harness insert all the way in test ok advise customer to use rinseaid for better result screw panel back request completed
Larry G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 q1q2q3no--no sign covid19---auth# wv2v100al2----replaced evap and compressor--charge to 4.5 oz--; used 1 WPW10143759 (DRIER) from stock
Edi C.
OVEN JENN-AIR JJW2830IL00 Customer complaint not working smell burning : run diagnose test no error codes checked each components not faults both heating no burning smell all componets ok to manufactory specificis q1nq2n no signature per covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Q1 no Q2 no.No signiature due to covid-19. Replaced the diffuser and the user interface.Unable to send copy of ticket due to email problems.
Robert S.
REFRIGERATOR KITCHENAID KBSN602ESS01 Q1 no Q2 no.no signiature due to covid-19. Replaced the compressor and evacuated and recharged the system.
Sarkis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 q1q2 no no sing c19 orderd panl and sanser told customer def day beror; ordrng 1 W11340158 (panl) and 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor)
Chris Z.
WASHER MAYTAG MVWC416FW0 i replaced the noisey gearcase with a new working one and tested after and ran spin test and unit sounds perfect. washer is fixed. Q1: noQ2: no no signature due to covid-19
Chris Z.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Q1: noQ2: no no signature due to covid-19i rotated gasket on ff door to help it open easier and aslo tightned handles
Sarkis M.
VENT HOOD KITCHENAID KVWC956JSS0 q1q2 no no sing c19 repair switch ckd working ok
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 i leveled doors. i also corrected gap in the ice flap. i added greese to the bin guides so bins slide freely. Q1: noQ2: no no signature due to covid-19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT108FZDB05 q1q2 no no sing c19 installed compressor /evap ckd working ok
Oriale P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "installed filter housing, water from dispenser is still slow not measuring 8 ounces when filling, removed filter then works ok. called techline sr#7730004618 need regulator & fill line replaced; ordrng 1 W10786952 (valve) and 1 8212547RP (tube-water) and 1 W10267701RP (tube-water) and 1 WPW10341320 (valve-inlt)"
Chris Z.
DRYER MAYTAG MGDC465HW0 i replaced the fualty timer and start switch and tested and now unit is complete and working Q1: noQ2: no no signature due to covid-19
Robert S.
RANGE WHIRLPOOL AGR5330BAS3 Q1 no Q2 no.No signitaure due to covid-19. Checked the rnge and adjusted the left burner simmer positions.
Pablo V.
WASHER WHIRLPOOL WTW5000DW3 pulled out unit. unti was shaking violently due to tub not being in place. removed and re installed gear case. reinstalled hub. screwed panel. run spin test with towels. no more shaking. request complete/ Q1 NO Q2 NO no sign covid 19. doube labor aut # WV27DV2NL2
Edi C.
LAUNDRY CENTER WHIRLPOOL WTW7990XG0 helper done
Oriale P.
WASHER MAYTAG MVW7232HW0 "found off balanced errors f-0 e-9 & e-0 e5 advised cust to add more laundy to loads to avoid off balance, adjusted leveling legs, recalibrated working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR KITCHENAID KRSF505ESS00 f.f. evap. has a leak-ordered; ordrng 1 WPW10643261 (f.f. evap.)
Oriale P.
RANGE WHIRLPOOL KEHC309JSS06 helper for tech JV
Victor B.
REFRIGERATOR MAYTAG MFI2570FEZ08 replaced compresssor checked for leaks no leaks found
Edi C.
FREEZER WHIRLPOOL KRMF706ESS01 need seal system compresor and evporator q1nq2n no signautre per covid19; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W10874835 (valve) and 1 WPW10143759 (filter) and 1 mastertechfc (1 master tech fc)
Ramon H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1q2 no no sign due to covid 19 cx had stuck water valve unplugged and reset no further issues
Edi C.
WASHER WHIRLPOOL WFW6620HW0 "wv0arv0wpl1 run diagnose test check polarity , voltage at outlet , run diagnose test no error codes or burning smell customer state smell when santize and heavey duty run it no smell q1nq2n nosgnature per covid19"
Edi C.
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Customer complaint still no ice: found broken wires ordering part for customer q1nq2n no signature per covid19; ordrng 1 w10884720 (harness)
Edi C.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer complaint no making ice : call tech line advise to replaced IM replaced part for customer wait 24 hrs q1nq2n no signature per covid19
Edi C.
REFRIGERATOR KITCHENAID KRFC300ESS01 replaced parts found internal leakcall tech line reference ##7730050041 FC was theere apply nitrogen could not verify leak q1nq2n no signature per covid19
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 q1q2q3no--no sign covid-19---replaced defective board. unit is cooling ok now
Oriale P.
WASHER MAYTAG MVWC565FW2 "removed debris from water fill lines causing long fill error, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
MICROWAVE WHIRLPOOL KOCE500ESS09 "took unit out of the wall. unscrewed top and side panels. called tech supprt, helped trouble shoot problem. found a burnt fuse. need a fuse. put the side and top panels back on the unit and put the unit back on the wall. SR #7730050625; ordrng 1 W11188752 (fuse)"
Oriale P.
WASHER WHIRLPOOL WTW4800BQ1 "found water leaking into gearcase & all over mechanical part. needs parts replaced. auth#WV1N4V1XPL2 not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11454741 (gearcase) and 1 WPW10677715 (drive motor) and 1 W11481722 (actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 80040 (agitator dogs) and 1 WP389140 (drive block)"
Ramon H.
WASHER WHIRLPOOL WTW8000DW5 Q1q2 no no sign due to covid 19 cx had overload error code recalibrated and tested working good
Pablo V.
WASHER MAYTAG MHW7000AW0 customer decided to purchase a new washer dont need service anymore request completed
Chris Z.
WASHER MAYTAG MVWC565FW2 i levled the unit because it was not leveled. i raised the right side by 1&1/2 inches and now drum sit centered and doesnt vibrate heavily anymore eventested in spin n drain with a larg load and unit completed cycle
Oriale P.
DRYER MAYTAG MGDX600XW "replaced bad idler pulley wheel causing noise issue & broken door switch, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 4392067 (REPAI KIT), and 1 WP3406107 (SWITCH-DOR) from stock"
Robert S.
WASHER WHIRLPOOL MVWC565FW2 Q1 no Q2 no.No signiature due to covid-19. Replaced the actuator and the cluth assembly.Recalibrated the washer and tested through diagnostics.
Robert S.
REFRIGERATOR BI KITCHENAID KSSC42QVS03 Q1 no Q2 no.No signiature due to covid-19. Refrigerator was turned off upon arrival. Checked the defrost heater and found resistabnce per chart at 20 ohms.Jumped the bimetal and the heater worked through diagnostics. Replaced the defrost bimetal and if the problem persist the customer will need a new control board.
Larry G.
WASHER MAYTAG MHW5630HW0 q1q2q3no--no sign covid-19-broken spring/cracked tub/ torn door boot; ordrng 1 2ndman (2nd man) and 2 W11314394 (spring)s and 4 W11117022 (shock)s and 1 W11314648 (bellow) and 1 W11287253 (outer tub) and 1 W11458345 (pump assem.)
Edi C.
DISHWASHER MAYTAG MDB8969SDM3 customer complaint leaking :found unit leakign from overflow gasket ordering part for customer q1nq2n no signature per covid19; ordrng 1 WP8531743 (gasket) and 1 WPW10195036 (floater) and 1 W10873429 (housing)
Victor B.
REFRIGERATOR KITCHENAID KBFN506ESS01 "ice drawer wasn't in place and letting ice to drop at back, i put it in place test good, and showed to male, q1 no q2 no, i didn't get signature cause covid-19"
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1q2 no no sing c19 repaired desp ckd ok 2 yr waranty from costco
Pablo V.
WASHER WHIRLPOOL MHW5630HW1 stacked unscrew top and front panel replace bad door seal/ bellow run test no more leaks install back in place request completed Q1no Q2no no sign covid 19 auth # MV22F00NL2
Larry G.
WASHER MAYTAG MVWC565FW1 q1q2q3no--no sign covid-19---replaced suspension /hub--tested for correct spin operation.
Chris Z.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 i replaced the thermistor and also relocated it and now unit shoiuldmt freez in the ff anymore and i advvised cx to beware of putting liquids right next to the vent. Q1: noQ2: no no signature due to covid-19
Victor B.
LAUNDRY CENTER MAYTAG MVWB765FW0 "nothiong wrong with washer, no error i put it on test everything good, no unusual noises, she's mad at me cause i don't find any problem, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
LAUNDRY CENTER WHIRLPOOL WED5620HW1 Q1: noQ2: no no signature due to covid-19; ordrng 1 W11388040 (cntrl elec) and 1 W11378949 (CNTRL-ELEC)
Oriale P.
DRYER MAYTAG MGD7230HW0 "reinstalled loose wire harness connecton to gas coils causing no heat issue, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
OVEN WHIRLPOOL WFG550S0HZ1 Q1q2 no no sign due to covid 19 replaced ignitor and tested working good
Larry G.
WASHER AMANA NTW4516FW2 q1q2q3no--no sign covid-19-----recalibrated and ran through test cycles--unit working ok.
Ramon H.
RANGE WHIRLPOOL KSSGG700ESS2 Q1q2 no no sign due to covid 19 cx needs caps direct ship; ordrng 1 DSW11443577 (Burner kit) and 1 DSW11443594 (Burner kit)
Victor B.
REFRIGERATOR WHIRLPOOL WRT519SZDB05 "i picked up the thermistor from office, not defrosting replaced freezer thermistor, harness and main control, q1 no q2 no, i didn't get signature cause covid-19; used 1 WPW10384183 (THERMISTOR) from stock"
Chris Z.
MICROWAVE KITCHENAID KMHC319ESS0 Q1: noQ2: no no signature due to covid-19i replaced the secondary and now unit is functioning proproly food heats up and lights turn off when mw isnt in use.
Ramon H.
FREEZER KITCHENAID KSSC48QVS02 "Cx need freezer door; ordrng 1 LW10292433 (Freezer door), states that autho needed"
Pablo V.
WASHER WHIRLPOOL WFW5620HW2 run washer no leaks found. instructed costumer that the leak is coming out the dryer vent pipe. told customer to hire a vent cleaning company to clean her vents. requested completed. Q1 NO Q2 no signature covid 19
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signitaure due to covid-19. Clogged vent customer needs management to clear the vent.
Edi C.
MICROWAVE WHIRLPOOL KMHS120ESS3 recall light not working : found imterlock no making contact service pointer W11245251 spoke to FC related problem no charge ordering part for customer q1nq2n no signature pe covid19; ordrng 1 W11244490 (iterlock)
Sarkis M.
OVEN KITCHENAID KEMS378SBL05 q1q2 no no sing c19 installed ntrl-elec ckd ok
Larry G.
WASHER WHIRLPOOL WTW5005KW0 q1q2q3no--no sign covid-19---checked suspension shocks. ran through all test cycles. unit is working ok--advised on cycle selection.
Oriale P.
MICROWAVE WHIRLPOOL KMHC319ESS "replaced bad upper door switches, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10727360 (SWITCH) from stock"
Larry G.
WASHER MAYTAG MVW7232HW0 "q1q2q3no--no sign covid-19--f0-e3,,,f9-e1,,f3-e3,,,f8-e3.. not agitating on rinse and spin but will in test cycle. found defective board.; ordrng 1 W11419171 (main control)"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Q1: noQ2: no no signature due to covid-19i added greese and lubricants to the rails becasue they were sticking.
Pablo V.
MICROWAVE IKEA IMBS104GSS00 "removed unit out the wall, set it on the floor. removed top and side panels. found a bad harness and a bad control board. replaced bad harness and bad control board and put a new harness and control board. test okay. test heat okay. screw covers and panels back. put unit back on inside the wall. request complete. Q1 NO Q2 NO no sign covid 19. double labor aut #IV1T800AL2"
Francis C.
REFRIGERATOR KITCHENAID KSRG25FKWH05 Tech was assigned as a helper;
Larry G.
WASHER AMANA NTW4516FW3 q1q2q3no--no sign covid-19---pump running continues to run when plugged in and off. held cancel button in for 6-8 seconds and pump stops running. recal. and started cycle. unit working ok.
Ramon H.
REFRIGERATOR WHIRLPOOL WRB119WFBM01 Q1q2 no no sign due to covid 19 replaced control and tested working good
Sarkis M.
DISHWASHER JENN-AIR JDB9800CWP2 q1q2 no no sing c19 parts coverd installed panl and baord ckd working ok
Chris Z.
DRYER MAYTAG MEDB765FW0 Q1: noQ2: no no signature due to covid-19i checked and found the UI connector was loose so it would intermitanly respond to toutch so i installed connector correctly and now ui is responding
Victor B.
DRYER MAYTAG MGDC465HW0 "repalced drum test good., q1 no q2 no i didn't get signature cause covid-19"
Ramon H.
WASHER MAYTAG n/a Cx needs washplate; ordrng 1 W10902814 (Washplate)
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "found too many soap suds in wash tub, cleared suds advised cust to run hot water for 1 to 2 mins in sink before starting dishwasher, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No cust set up appointment before warranty expired per whilpool"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Q1q2 no no sign due to covid 19 cx had a bad led replaced and tested working good
Ramon H.
RANGE WHIRLPOOL KSSGG700ESS2 Q1q2 no no sign due to covid 19 warmer drawer hinge was off put back on correctly and tested working good
Pablo V.
DISHWASHER WHIRLPOOL WDT730PAAHV0 did a test on the dishwasher. opened the door and saw it had a lost detergent suds. put customer's detergent in and ran a cycle and the suds rose above the line of the dishwasher. raised front legs of the dishwasher. gave the customer a recommended dish washer detergent sample pack. applied cooking oil to kill the suds. request complete Q1 NO Q2 NO no sign covid 19.
Pablo V.
WASHER WHIRLPOOL WFW560CHW2 "unstuck washer and dryer. installed new pump, schocks and dispenser. ran the washer through a test cycle and ran good. stacked washer and dryer. request completed Q1 no Q2 no no sign covid 19. double labor auth #WV1E7V1NL2"
Ramon H.
WASHER WHIRLPOOL WET4124HW0 Q1q2 no no sign due to covid 19 unused main control and tested working good CALLED TP FOR AUTHO NUMBER IS WV1D600NL2
Victor B.
DRYER MAYTAG MGDB835DW4 "dryer working propertly, q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
OVEN JENN-AIR JJW2827DS01 Q1q2 no no sign due to covid 19 replaced panel and tested working good
Robert S.
WASHER MAYTAG MVWB835DW1 Q1 no Q2 no.No signiature due to covid-19. F-5 e3 latch is not locking.; ordrng 1 W10810403 (lid lock assy) and 1 W11024149 (contrl elec)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1q2 no no sing c19 repair door handleckd ok
Sarkis M.
RANGE WHIRLPOOL WFG320M0BS3 q1q2 no no sing installed ll partd orderd qn ckd working ok
Larry G.
WASHER WHIRLPOOL WFW6620HC0 q1q2q3no--no sign covid-19---replaced main control and tested for correct operation.nunit starts everytime now---auth# wv0vj00nl2.
Sarkis M.
DRYER MAYTAG MGD6230HW0 q1q2 no no sing c19 orderd panl; ordrng 1 W11413566 (PANEL-CNTL) and 1 W11406682 (cntrl-elec)
Sarkis M.
OVEN KITCHENAID KOCE500ESS q1q2 no no song c19 installed panl ckd working ok
Oriale P.
WASHER MAYTAG MVWB765FW4 "removed piece of carbor from underneath washer causing noise in agitation, ran test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx need ui ; ordrng 1 W11043763 (Main control) and 1 W11265135 (Ui)
Oriale P.
WASHER WHIRLPOOL WTW4800XQ4 "found shifter error, reinstalled shifter ran thru diagnostic test unit spining & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
DRYER MAYTAG MDG7500AWW Q1 no Q2 no.No signiature due to covid-19. Checked the dryer and found a vclogged burner orifice. Cleaned the burner orifice and tested for 150f heat.
Chris Z.
DISHWASHER KITCHENAID KDTM804KPS0 i reeplaced the sump assembly and tested after and now unit is washing and cycling water Q1: noQ2: no no signature due to covid-19
Ramon H.
WASHER MAYTAG MVWC565FW2 Q1q2 no no sign due to covid 19 cx had cloog in drain pump
Oriale P.
DISHWASHER WHIRLPOOL WDF520PADM7 "replaced bad sump motor wash arm not moving, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
DISHWASHER KITCHENAID KUDD01DPPA1 "ran the machine. motors are too weak. there was a leak, gasket needs to be replaced. their are parts that are no longer available. job is complete. Q1 no Q2 no. no sign covid 19."
Larry G.
DRYER MAYTAG MGDC465HW0 q1q2q3no--no sign covid-19--wont start---bad timer contact white to brown-contact T2----; ordrng 1 WPW10185992 (timer)
Ramon H.
MICROWAVE WHIRLPOOL n/a Cx needs to rs ; O-emld tckt
Ramon H.
MICROWAVE WHIRLPOOL n/a Cx needs thermistor ; ordrng 2 W10832024 (Thermistor)s
Oriale P.
DRYER WHIRLPOOL WGD4815EW2 "removed lint ball from exuast hood causing long dry times & reinstalled door to align with door catch , tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "compressor not pumping, it was full of freon, repalced compressor now evap. start getting frost. q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
RANGE KITCHENAID KDRS483VSS03 Q1: noQ2: no no signature due to covid-19unit must have a bad thermostat casuing no heat on the right oven.; ordrng 1 WP4449751 (thrmst-fix)
Chris Z.
MICROWAVE IKEA IBMS1455DS01 i replaced the switch holder and now the button works and tested unit and all is functioning proprolyQ1: noQ2: no no signature due to covid-19
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "checked refrigerator for noise complaint. unscrewed rear panel checked compressor, condensor and fan and found no issues. request complete."
Ramon H.
OVEN WHIRLPOOL WEG745H0FE0 Cx needs panel; ordrng 1 W10885068 (Panel)
Robert S.
WASHER MAYTAG MVWB965HW0 Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found no error codes stores. Performed all functions test through diagnostics and all functions passed.
Ramon H.
Oven KITCHENAID n/a Q1q2 no no sign due to covid 19 cx had bent right side hinge causing door not to close properly took out and bent hinge back tetsed working good CALLED TP FOR AUTHO NUMBER IS KV1D7V1NL2
Ramon H.
REFRIGERATOR KITCHENAID KRFC704FSS02 Q1q2 no no sign due to covid 19 replqced icemaker tested working good
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1q2 no no sing c19 need i.m; ordrng 1 W10873791 (icemaker)
Francis C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Complaint not heat cx said some time get not heat , found bad main control electronic and also soap dispenser broken , i replaced both i explaned cx need to run hot water before start the unit sometime take a longer to get hot because they have tankless water heater , unit working ok now tested fine .; used 1 W10861000 (DISPENSER) from stock"
Oriale P.
MICROWAVE KITCHENAID KEMS378SWH05 "found unit not running with lights off, cut power to breaker to reset, now unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER WHIRLPOOL MHW6630HW1 Q1 no Q2 no.No signiature due to covid-19. Replaced the drain pump. The customer bought another washer and moved the original to the garage.
Larry G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 q1q2q3no--no sign covid-19---water dripping from water dispenser---leveled and adjust rc door; ordrng 1 WPW10179146 (valve-inlt)
Victor B.
REFRIGERATOR KITCHENAID KRSC703HPS00 "per CM and tech support replaced f.f. evap. cover, and thermistor, and it was already to defrost every 8 hrs. q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
OVEN KITCHENAID KSGB900ESS "ran test set at 350deg took temps with temp probe avg temp is 349. unit is working normally. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
MICROWAVE WHIRLPOOL KOCE900HSS02 "replaced bad user display & cavity sensor,test working ok. auth#KV1B200NL2 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "f.f. evap. ice up per Service Pointer #: W11329116C replaced f.f. evap. cover and main board, per s code27311 no charge to customer i checked with claim dept., on test fans still on defective main board re-ordered, a.m. please; ordrng 1 W11333076 (main board)"
Larry G.
WASHER MAYTAG MVW6230HW0 q1q2q3no--no sign covid-19----f0-e4---replaced defective valve and tested for leaks. unit work ok; used 1 W11165546 (WATER VALVE) from stock
Robert S.
WASHER WHIRLPOOL MVW7232HW0 Q1 no Q2 no.No signiature due to covid-19. Hot water valve in valve assembly is not seating.; ordrng 1 W11165546 (valve)
Pablo V.
WASHER MAYTAG MHW8100DW0 "removed top panel of unit. replaced pressure switch, replaced water valves, control board. test unit, okay. request complete. Q1 NO Q2 NO. no sign covid 19 auth # MUP1J00XPL2"
Ramon H.
LAUNDRY CENTER MAYTAG MVWC565FW1 Q1q2 no no sign due to covid 19 cx had stuck wash plate recalibrated and tested
Edi C.
DISHWASHER KITCHENAID KDTE104DSS0 Customer complaint not drainning : found clog line clear it re tested put a cycle to work no damage to pump from clog machine drain q1nq2n no signature per covid19
Edi C.
DISHWASHER KITCHENAID KDTE254ESS2 Customer complaint noisy: checked pump cleaer open dispencer missing piece gave estimate to customer run diagnose test no error codes found all components ok to manufactory specifics q1nq2n no signature per covid19
Edi C.
DISHWASHER KITCHENAID KDTE204KPS0 Customer complaint not working : found unit leaking from botton of dish washer needs motor sub pump customer does not want me to order parts said will call store for replacement q1nq2n no signature per covid19
Victor B.
DISHWASHER KITCHENAID KDFE104HWH1 replaced defective water valve now dishwasher gets water and works.q1 no q 2 no i didn't get signature cause covid-19
Chris Z.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 i reset the unit and and tested icemaker and all is working. so i advised cx if the issue pursists im goin to need to order up a new icemakerQ1: noQ2: no no signature due to covid-19
Chris Z.
BUILT-IN M/W KITCHENAID KMBD104GSS01 i repplaced the consol that wasnt responding to some of the toutch imputs and so i tested new one after and all buttons fucntion Q1: noQ2: no no signature due to covid-19
Robert S.
RANGE AMANA AGR4230BAW3 Q1 no Q2 no.No signiature due to covid-19. Thermostat is failing if knob is wiggled the burner shuts off.; ordrng 1 WPW10636339 (thrmst-ovn)
Victor B.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "evap. gets good frost, replaced evap. thermistor, it's set at ideal. q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
OVEN WHIRLPOOL KEBS277BSS00 Board was off center Q1q2 no no sign due to covid 19
Edi C.
REFRIGERATOR AMANA ABB1921BRW01 Customer complaint control not respondign : orderign parts for customer q1nq2n no signature per covid19; ordrng 1 W10593588 (overlay) and 1 WPW10464769 (housing) and 1 WPW10503278 (control)
Pablo V.
OVEN JENN-AIR JJW2830IL00 "pulled unit out of the wall. pulled out all doors. replaced control board, new panel, both thermostats for lower and upper oven and temperature sensor. put doors back into place. lower oven still dont open unit need a new control and new latch double labor auth #JV18SV1APL2.; ordrng 1 W11448962 (control) and 2 W10883049 (latch)s and 1 ovendolly (oven dolly)"