Local Reviews
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Kenneth - Bellflower, CA
Yes Larry is the best. He knows about the spplisnces
Great service
Adriana - Los Alamitos, CA
Honest service
Dawn - Torrance, CA
Great Sevice
Great Service
Jim - Tustin, CA
It was great service. (Include explaining, research good deal parts, and repair) I would love to recommend the man.
Saved me some bucks
Eve - Cypress, CA
Mr. Preston arrived on time. He did a great job by just cleaning the darn ice maker. Haven't had any more problems with it. I thought for sure that I'd have to have a new one installed. Mr. Preston saved me some $$$$ !
Broken ice maker
Shawnunetta - Inglewood, CA
Good, polite, gave simple tips on maintaining the care of frig.
Service person very respectful and courteous
Faviola - South Gate, CA
Dryer warranty service A+
Maria - Buena Park, CA
Prompt and courteous service and fixed my dryer!
Excellent service
Torivio - Long Beach, CA
Super professional
Super friendly!!
Allison - Long Beach, CA
I really enjoyed how knowledgeable my service tech was with my fridge.
Bert
Bert Farley - Huntington Beach, CA
The technician, you sent to repair my washer was excellent, and very personal, couldn’t have been any better.
Sharron
Sharron - Anaheim, CA
service was very professional, courteous and appearance was immaculately clean. Would allow him back at my house for service.
Great
James - Hawaiian Gardens, CA
He did so good and he was very nice thank u guys
Refrigerator repair
Joseph - Long Beach, CA
When the tech arrived he used every precaution to keep himself safe and me this was very reassuring he was very polite explained what he was doing Fix the job then left overall experience was very good
professional
Majid - Long Beach, CA
Great service from O. Preston
Allyson - Cerritos, CA
O. Preston is a great tech. He informed us at each step of the process making us feel confident with the service. I hope all your techs take that much ownership of their jobs too.
dishwasher
Allan - Buena Park, CA
Went very quick
Great
Tom - San Clemente, CA
Patient, knowledgeable and ery curtious. . .
Authur - Long Beach, CA
This company hires the most congenial and professional people have ever met in any service industry,. A pleasure to do business with them.
Great services
Therasa - Westminster, CA
Good service! Pleasant, efficient, knowledgeable.
Jim - Costa Mesa, CA
Ramon was pleasant, efficient, and knowledgeable.
Great service!
Aracely - Los Angeles, CA
I submitted way TOO many claims, a whole month without my laundry. Finally had my washing machine fixed and all thanks to Roberts skills. Greaaat service!
Great technician
Iman - Los Angeles, CA
Great service
Sergio - Inglewood, CA
Robert was very professional and on time
Tech was great. Very helpful
Chris - Irvine, CA
Setting up an appointment isn’t the easiest process. But our tech was great
checked out washer
Pamela - Long Beach, CA
he was professional
Sunshine
Babeth - Long Beach, CA
The technician was courteous and professional. He was hours late arriving to our home due to a prior complicated job; thats what I was told.
Good service
Eduviges - La Mirada, CA
Excellent job
Sandra - Buena Park, CA
He came in he had a mask he quickly did his job and he was out
Sam did a great job, and fast too!
Terry - Tustin, CA
AW
Adam - Huntington Beach, CA
Owner
Charlie - Tustin, CA
BEST SERVICE EVER!!!!
Mark - Fountain Valley, CA
Chris was the best service repair person I've ever had the pleasure to deal with.
Great Service & Informative
Nancy - Bellflower, CA
I will share my experience with friends and family
Awesome Service
Ryan - Los Angeles, CA
Edi was efficient and thorough
Maytag Fridge
Dan - Westminster, CA
Ramon was extremely friendly and professional. He checked out my other appliances, made minor fixes, and made recommendations to increase their functionality and long-term use. Highly recommend!
Great service
Brent - Tustin, CA
Great professional service
Connie - Long Beach, CA
Even though my appliance part had to be ordered, I was contacted as soon as it came in. Mr Preston arrived on time and efficiently repaired my appliance. I will use Paradise Appliance Service anytime I have any issues with my refrigerator.
Disappointed
April - Ladera Ranch, CA
I was disappointed to discover a new error code today; F2E1. This was only one day after my repair. While the technician was friendly and efficient, this is the third issue with the same appliance. Probably more related to KitchenAid than the repair company.
Oven Repair
lolajp - Irvine, CA
Ramon did a great job on the oven. He even adjusted our dishwasher door that he noticed was misaligned. thank you.
Great
Matthew - San Clemente, CA
Jorge was FANTASTIC ! "5stars"
Tanya
Tanya - Long Beach, CA
Chris was awesome! Great service! Polite, thorough, knowledgeable, professional, and went above! Thank you Chris! Stay safe.
Great service
David - Garden Grove, CA
Great service
Appliance service
Kevin - Marina del Rey, CA
Brian did a great job
Micro repair
Ron - Long Beach, CA
Awesome. Professional
Great service!
Diane - Tustin, CA
Ray is great
Tanya - Santa Monica, CA
Ray has come to service my Kitchenaid refrigerator a number of times and each time has been considerate, informative, and friendly. Give this man a raise!
Excellent service, always!
TrinaA - Huntington Beach, CA
Johnny is the best. Good old fashioned GREAT customer service! Knowledgeable and Honest!
Salesman
Juan - Downey, CA
Great service
Edi is the best!
Erica - Los Angeles, CA
He did a great job and fixed our ice maker at no charge bc when he came last time it was expensive. Really appreciated that!
Great service! Very knowledgeable!
Kenmore - Los Angeles, CA
Jonathan Hitchman work Performance
Artemio - Anaheim, CA
I was glad Jonathan worked on my issue with my refrigerator. He is knowledgeable about what he is doing. Very proactive for customer's concerns.Very pleasant personality and assertive for the resolution of the problem. Excellent work ethics. Awesome customer service. I will request him whenever I call for service again.
Stove Gas Leak .
Ellis - Los Angeles, CA
The technician did a remarkable job. He was very friendly and easy to work with. Thanks.
Awesome service call
Carole - Villa Park, CA
Jonathan was extremely knowledgeable and polite. I would highly recommend him to anyone.
Great Service and great follow up
Jackie - Whittier, CA
i would recommend Paradise Service to family and friends for sure.
Li
Wenjue - Culver City, CA
Edi was a great technician and wear PPE for covid19 thank you!!!!
Speedy repair
Philip - Seal Beach, CA
The technician, Chris, was properly attired, mask, gloves, booties and all, completed the repair quickly and neatly, in a very short time.
Perfect!
Carol - Irvine, CA
Sam was everything I could ask for!
work great
Emma - Mission Viejo, CA
great communication ang great service
Great
Maya - Santa Monica, CA
Edi C did a great analytical assessment and was very kind and useful. Thank you for sending hime our way
Fantastic
Anita - Rancho Santa Margarita, CA
Great Service
Omid - Irvine, CA
Jonathan was great! He provided an amazing service.
Nice Person
Cristie - Santa Ana, CA
Very nice. Only looked in manual and did calibration. Temp seemed to be at right temperature, but that night took longer to cook even though heat increased by 20 during calibration. Not sure problem is fixed. Oven fine for 8 months, then this issue. Concerning.
Great service
"Curtis - Los Angeles, CA
Good service
Patty - Manhattan Beach, CA
Great service
Juan - South Gate, CA
Great service
Brahna - Long Beach, CA
He came when he said he would. He was knowledgeable and knew what was wrong right away.
Great Service
Marla - Long Beach, CA
Great service technician. Explained everything and was clean. I will use you again.
Good job
Rock construction - Los Angeles, CA
Pablo was nice and helpful and I’m very happy my washer works again
Great service
Alejandro - Los Angeles, CA
On time and very professional
Very friendly and efficient workers
Paul - Santa Monica, CA
Showed on time and got the repair done
Lack of knowledge
Carl - Huntington Beach, CA
Ramon is a very nice man. He was sent out on a service call that he had no business being asked to do. I was very clear that the machine in question a Maytag Neptune Drying Cabinet would be hard to work on. I was assured that they had someone that could handle it. Poor Ramon did not know how it even worked. He called an expert that said “you will need to check some voltages on the wiring harness...” that is when Ramon turned off the speaker and walked back to his truck. Stayed there and came in with 2 part numbers, one for a new touchpad and the other a logic board. That is basically the whole electronics for this machine. Based on what? Nothing was even done to the machine, as I had told them it said dd, that is some kind of diagnostic mode. He never even looked up a trouble code because he did not know how. I do not blame him, I blame the company that still demands over 150 dollars for a guy coming out and telling me to get a new one. Yeah, I am a little bitter.
overall - very impressive
Joan - Seal Beach, CA
Prompt, very professional, clean and honest.
Great Service
Paul - Los Angeles, CA
Edi was very friendly and professional
GREAT JOB AND ON TIME WITH REPAIR.
Gwendolyn - Compton, CA
WE WILL ALWAYS USE PARADISE FOR APPLIANCE REPAIRS.
Great Service!
Michelle - Irvine, CA
Jonathan H was able to troubleshoot and make the repairs very quickly! He is also very knowledgeable about Whirlpool and showed us different settings that are not found in the user manual. Very friendly and used proper social distancing guidelines.
Excellent Service
Jonathan - Anaheim, CA
Jonathan is one of the best customer service technicians we’ve had assist us. He’s knowledgeable, thoughtful, professional and kind. He knows his business so well and shares his professional tips while assisting.
Great service. Challenging scheduling
David - Los Alamitos, CA
I had a scheduled date but they did not have a record though I had an email sent to me with all the details. The actual service technician was outstanding. With the exception of the scheduling snafu, I would have given 5 stars.
The BEST Customer Service EVER
Joanna - Irvine, CA
Jog was fabulous, courteous, efficient, friendly and polite. Do all you can to keep home!!
Great job
Donald - Trabuco Canyon, CA
It took two trips to get it done. That being said, the crew represented both Whirlpool and Paradise very well
Great Service
Mitchel - Anaheim, CA
Horrible
Rey - Orange, CA
I don’t even know where to begin. I was charged $183 for nothing! He came had to order a part and then said he won’t get the part . What? Yeah we don’t get parts and he left and charged me. I’d like a refund!
Happy Customer!
Rudy - Huntington Beach, CA
Fridge/freezer went out over the weekend so needed a tech ASAP. Our tech, Ramon was helpful & informative. Needed a part ordered, he came back the next day & had us up & running again. Happy customer!
Super service...very fast and accurate!!!!
Ralph - Long Beach, CA
Right on time, super professional and very delightful attitude. Correct diagnosis of the problem and was able to repair the problem
Great
Heather - Long Beach, CA
Great! Thanks for asking.
Great service
Krista - Rancho Santa Margarita, CA
Jorge knew exactly what the problem was,and fixed it quickly.
Kathryn
Kathryn - Laguna Niguel, CA
Jonathan is great and courteous but the problem is not fixed after 5 weeks and 3 visits. He has to come back and try to figure it out The first person in the office I spoke with today was rude and the second was helpful I am upset that we paid and still don’t have ice
Great Customer Service
Maria - Buena Park, CA
Ramon has great knowledge on appliances and was able to diagnose and fix the problem in a few minutes. Thank you.
He did a great job
Nathan - Seal Beach, CA
Andrew
Andrew - Los Angeles, CA
Fixed it and now it works like a dream.
Excellent services
Eduardo - Walnut Park, CA
Anita
Anita - Whittier, CA
The technician was very nice and listened to my problem with my ice maker.
Great Service
Bobbie - West Carson, CA
Prompt courteous service
John - Newport Beach, CA
Recommend this company for appliance repairs
Great service
Anita - Whittier, CA
He was very professional and answered all my questions.
Great service
Elizabeth - Long Beach, CA
Awesome
Anne - Lakewood, CA
He was very efficient
freezer , water dripping in freezer,air getting in freezer
Annie - Inglewood, CA
He was very understand because I was so upset after one month I am having troubles. so he would let me talk and answer my questions and tell me what he knew was the answer. He came up with replacing the freezer door about three to four wk.
Lorri
Lorrie - Santa Ana, CA
Great Service
Helen - Irvine, CA
We had a great experience with the tech from Paradise Appliance. He quickly fixed the issue we were having and went above and beyond to ensure others were calibrated and go over some best practices with our appliances. Thank you!
Problem solved
Craig - Cypress, CA
Knowledgeable tech
Knowledgeable technician
Robert - Los Angeles, CA
Pleasant and professional
Excellent Tech, Know his stuff
Stan - Anaheim, CA
Sarkis did a fine job checking out our new Refrigerator. He was On-time, let us know when he was coming and was clean and organized. An asset to your company. He found the problem we were having and was able to make some corrections to reduce the noise levels. The Refrigerator is not totally without problems but better, we agreed to run it as is and kee[ an eye on the orginal problem of it being too noisy.
Totally Professional!
Gil - Santa Monica, CA
Mr. Juarez was totally professional...and I should know because I spent the last 30 years of my working life being a plumber. Most of that time I was either doing plumbing repairs or coordinating plumbing repairs done by other plumbers. So I can assure you, I know quality work when I see it. First off he is very neat and clean. Second, he is respectful. He's also very knowledgeable about the appliance he repaired for us and probably many others as well. He also came prepared. He had all the parts he needed. And his only return to his truck was not for a long duration. I was so impressed, I asked him if he did any side work and he was very clear that he does not. Furthermore, I questioned him about the quality of different brands of appliances and he was totally loyal to Whirlpool. He said that the price, availability of parts, and overall durability are top notch. He also gave me some sage advice about how to properly maintain our oven. In summation, I will just quote the following statement: "Whatever you pay him, it ain't enough!" PS: I hope he gets to see this review!
Good job
Juan - Long Beach, CA
Tammy
Tammy - Villa Park, CA
Great service
Kip - Huntington Beach, CA
He was very professional, direct & fast, especially with the Covid times, he was properly fitted. Being an essential worker myself I appreciate it!
Whirlpool Refridgerator service
Richard - Hawthorne, CA
Robert was great! Solved teh problem....unfortunately, cost is always too high....
Great job🤞🏾
Kimberly - Los Angeles, CA
Edi provides highly professional service with a friendly and open attitude. My husband and I appreciated his fast and thorough work. If ever we need appliance service in the future, we will call Paradise and request Edi. Thank you!
Cliff
Clifford - Los Angeles, CA
Great service!
Good service thx
Ross - Westminster, CA
Great!
Kara - Santa Monica, CA
He was great! Helpful and quick, fixed the problem
Excellent service!
Patricia - Maywood, CA
He was very professional and helpful during his visit.
Guy
Guy - Inglewood, CA
Edi was GREAT!
Fast friendly service
Marlene - Hawthorne, CA
Great service and completed the job swiftly considering the circumstances.
excellent, knowledgeable service
David - Los Angeles, CA
Pablo is efficient and knows his stuff
Ana
Ana - Long Beach, CA
Great, friendly prompt service!
Clemente
Clement - Garden Grove, CA
Great technician.
Mark - Huntington Beach, CA
Great
Elissa - Huntington Beach, CA
Great service
Beverly - Seal Beach, CA
Jonathan was very professional and recommended a water filter and that was the fix.
Melanie
Melanie - Los Angeles, CA
Ray is awesome! Very polite. Excellent customer service
Great Service - Tech did not give up!
Ulises - Huntington Beach, CA
Chris Zepeda was very cordial and easy to explain the fixes required for my appliance. IT took more than one visit, but the important issue at hand was to fix it. Good job!
Norman
Norman - Los Angeles, CA
Technician said couldn’t get part Discontinued Still charged service call Didn’t fix it waste of money
Jim
James - Lawndale, CA
They did a great job
Finally: a repairman who obviously knows what he’s doing!
Alphapug - Newport Beach, CA
Ramon is better than any appliance repairman we have ever had!
give it a rest
Marsha - Lakewood, CA
the person booking the appointment was apparently confused about appointment time frames
Good service
Irina - Los Angeles, CA
Good service
Great service again
Linda - Huntington Beach, CA
This was my second service call by Chris (different appliance) from Paradise Appliance. He was knowledgeable, friendly and happy to answer my questions, even the ones related to another appliance. If I ever require service in the future, I'll be requesting Chris.
Great service and very fast turnaround for refrigerator repair.
Katherine - Los Angeles, CA
Ray Jackson from Paradise Appliance handled our refrigerator service call very efficiently and fast!!!
Good service
Leelee - Irvine, CA
Over an hour late from window time.
Good service by excellent tech.
Juan - South Gate, CA
A broken door switch, tech was in and out in 15 min
Failed to resolve
John - Seal Beach, CA
Guys worked hard and dug into the washer and found a plastic piece the may have clogged the spin cycle/drain process. Did not replace the old pump, closed the washer and asked me to make a test run ASAP. Did so and found problem still existed. Never asked me about replacing pump, yes for no. Closed up with old pump in place, and test rum failed, the washer did not drain. Need them back!
Great service!
Lilia - Whittier, CA
Great Service
Donel - Long Beach, CA
He was courteous and told me right away what the problem was
Great service !
Ty - Westminster, CA
Fast service and thank you for doing such a great job right away !
Failed to find source of problem
John - Seal Beach, CA
Problem continues as problem source not yet identified
Washer repair.
Manuel - Downey, CA
He was very polite and knowledgeable.
Great Service! Thank you
Melanie - Los Angeles, CA
Good service
Doug - Fountain Valley, CA
Very professionally and courteous technician
Clayton
Raquel - Los Angeles, CA
Excellent service
Jonathan - Mission Viejo, CA
Both people were helpful and knew exactly what they were doing.
Danny
Danny - Marina del Rey, CA
Great
Great
Diane - Hawthorne, CA
Hello😃 I truly appreciate first impressions of some who is knowledgeable of what they do! Mr. C, explained what he was about to do, and listened to my concerns. I recommend this service person, Mr. C to receive all and any awards for being professional and displaying his love for his job😊
Great service, responsive and accommodating
Derek - Los Angeles, CA
Eddie was responsive and informative before and during appointment. Arrived, diagnosed problem, fixed it quickly, and was clear on pricing and work. Also practiced good safety standards wrt Covid.
Best Ever
Lynn - San Juan Capistrano, CA
Called and was able to schedule repair for 2 days later. Jonathan arrived very early in the time window. Courteous, friendly, polite and knowledgeable. Highly recommend Paradise, will use them again!
Cedric
Cedric - San Juan Capistrano, CA
Great service
Great
Adrian - Long Beach, CA
Very polite,knowledgeable
Great Service
Pearl - Irvine, CA
I got a next day appointment. The repairman instructed me on how to reset my frig after I put in a new water filter and didn't charge me..
Curious
Barbara - Bellflower, CA
When he found black ice in my icemaker, didn't check the hose or water tubes to see if the problem was in there.
Very punctual & knowledgeable.
Stan - San Clemente, CA
So happy to have my refrigerator working properly.
Great Technician
Tom - Los Angeles, CA
Ray is really good.
Awful
Arthur - Laguna Hills, CA
Jorge was fine, overall experience with Whirlpool and Paradise was awful
Great Service Nice guy
Uriah - Irvine, CA
Always a pleasure to have very informative really nice man and very through and clean up after anything he does.
great service
Bobby - Los Angeles, CA
great
Fridge repair
Kent - Seal Beach, CA
The Technician was outstanding
Eric - Lakewood, CA
The guy knew his stuff. I tried to correct the problem like he did and could not do it.
All good
Nima - Mission Viejo, CA
Jorge is great
Manuel - Dana Point, CA
I just need the unit eventually fixed the parts keep coming back no Bueno
Great service
Ralph - Orange, CA
Great customer service, professional and on time. Still have not received an email with my estimate or the final bill. It’s a shame Kitchenade dishwasher can cost as much as it does and last only a few years. Then cost so much to have it fixed. No fault of the repairman. He was great.
Ez
Marco - Rossmoor, CA
Paradise diagnosed our problem and repaired within hours
Skyloft
Ryan - Irvine, CA
Customer
Tom - Ladera Ranch, CA
Superb?
Ray is awesome!
Cathy - Los Angeles, CA
Ray is amazing. I have had him to my house so many times for various appliances....refrigerator dishwasher washing machine and dryer. Every time he is so professional and extremely knowledgeable about all kitchen aid and whirlpool appliances. He always makes sure the problem is fixed. I can’t say enough great things about him.
Great Service
Eric Lemke - Laguna Woods, CA
Yousr Technician, Rose Kalstad , was very complete and efficient. She immediately understood the problem and repaired it.
A+, Recommended
Jeff - Los Angeles, CA
Repairman arrived in the first 30 minutes of a 3-hour window. He was fast and courteous. He wore a mask (due to coronavirus). He explained his work and sent me photos for my records. Bottom line, A+.
great service
Mike - Cypress, CA
The service was great. It was efficiently completed in a timely manner. Thanks!
Laundry repair
Ralph - Bellflower, CA
Larry was awesome. Very friendly and knowledgeable!
Good service
Brooke - Santa Monica, CA
Lisa rude
Lisa - Lake Forest, CA
He was very nice and did a great job
Adrianne
Adriana - Long Beach, CA
Love the service great job
Great service and staff
Daniel & Mercedes Cheung - Signal Hill, CA
You have an asset in Mr Preston. He has great knowledge, very professional and courteous in a repair person. I am very happy with his service.
Repair
Andrea - Compton, CA
Excellent Service. Repairman very knowledgable.
Above and beyond
Stephen - Lake Forest, CA
These guys have not just got the best customer service I have ever had but the engineers are something special. We had a very very strange problem with our Oven and these guys did stop until they fix. My family and I will only now use these guys. Thank you soooooo much.
problem not fixed
Emilie - Buena Park, CA
The freezer still having snownflakes and ice in the wall problem not fixed
Great
Debbie - Seal Beach, CA
It was excellent thank you
Hortencia
Hortencia - Los Angeles, CA
Great service on the phone, and the persons that came to fixed the microwave. Thank you soooooo....... much.
Mrs. Jackson
Virter - Compton, CA
Excellent service/ serviceman was great, gave us some great advice.
Great Service
Lois Moreau - El Segundo, CA
Very Polite, Prompt and professional
Loose DW Rack
Harvey - Los Angeles, CA
We paid $134.95 for NO WORK (labor). The technician, who was very nice, said that the problem we have is "normal" and no parts were needed.
Phenomenal service!!!
Melissa - Long Beach, CA
Larry was extremely knowledgable! He diagnosed and repaired the problem promptly! He is a gem! So grateful to have received his services! What an asset he is to your company. We will always call Paradise for all of our repair needs, as well as refer to neighbors and friends . Thank you LARRY!😎
Great Service
Amy - Westminster, CA
Excellent and professional!
Susan - Los Angeles, CA
Raymond called me several times to update me on his arrival. Very professional! Answered all my questions.
Amar
Amar - Buena Park, CA
Amazing service. Timely and fixed the issue in no time
dryer repair
Candy - Laguna Niguel, CA
Arrived on time. Friendly, courtesy, efficient. Explained the repair
Good
Florida - Los Angeles, CA
Good
Jonathan H
Patrick - Laguna Beach, CA
Jonathan was very knowledgeable. He found the issue via a clogged drain pipe. Thanks!
Clean and Great Service
Clara - Lakewood, CA
Good service
Alfredo - Gardena, CA
The technician was very professional and quick with the service . I definitely recommend paradise service
Five stars
Elizabeth - Seal Beach, CA
Came on time. Had trouble activating my extended warranty. He made an effort and got the problem resolved.
great service
Gwenn - Los Angeles, CA
Professional Technician & Service
Doug - Ladera Ranch, CA
Great friendly service
Angela - El Segundo, CA
Great service
Nichloas - San Clemente, CA
Great service and solved our problem. We’re very thankful and happy
Great service
David - Los Angeles, CA
Excellent technician Francisco.
Fast and polite
Daniel - Manhattan Beach, CA
Great service
Randy - Long Beach, CA
The Paradise tech came out to repair a discolored glass and door on my Kitchenaid double oven that was less than a year old. It was indicated that they would only pay for parts but because it showed it was still under warranty he called Kitchenaid and they covered everything. He was very nice and on time, he ordered parts and came back and installed the glass. I would always call Paradise for any appliance repair in the future
Great Service
Majid - Long Beach, CA
Gail
Gail - Irvine, CA
Professional, personable and efficient!
Lynn - Dana Point, CA
Johnathan was prompt, communicated perfectly and helped resolve my issues.
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 i replaced the harness and also added epoxy to the liner to create a better seal and now unit is cooling proproly all tempsa are good
Francisco J.
DISHWASHER KITCHENAID KDTE504DSS0 replaced the cntrl waited for almost the whole cycle under normal and dishwasher washed properly the motor is washing q1.noq2.noi also checked to see how the optical sensor was if it was not leaking water and causing the cntrl to short out its noteverything is working properly .
Ramon H.
MICROWAVE WHIRLPOOL WMH31017HZ cx microwave vent is working good advised cx that microwave was lower then required abd would cause moisture no further issues
Pablo V.
REFRIGERATOR JENN-AIR JCB2280HEQ freezer full of ice steamall ice refrigerator need a newevap fan; ordrng 1 12002744 (fan)
Ramon H.
DRYER WHIRLPOOL WED5620HW1 cx dryer was working up to specs normal funcution no further issues
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYY03 Training complted
Pablo V.
MICROWAVE WHIRLPOOL WMHA9019HZ2 replace control and grill test ok request completed
Chris Z.
RANGE WHIRLPOOL KDRS483VSS03 i replaced the ui and the main cntrls and now unit is complete and working no error codes appear.im nbot charging anything more on call due to the fact that i shouldve just changed the boards out the first repair becuase the short mustve caused issues in the boards. as per gus i should be okay
Oriale P.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "replaced freezer door for ice maker not working issue, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
MICROWAVE WHIRLPOOL WMHA9019HZ2 replace grill and control run test ok request completed Q1no Q2 no nosign covid 19
Victor B.
RANGE JENN-AIR JES1750FS1 "error F2E1 per error, A keypad has been pressed for an extended period of time, to disconnect range and connect it, i did now is working norma. q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
WASHER WHIRLPOOL MVWC6ESWW1 found washer leaking from the drain pipe instruc customer that need a plumer request completed Q1no Q2 no no sign covid 19
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 recall same issue ...
Ramon H.
WASHER WHIRLPOOL WFW6620HC0 recalibrated and tested washer working normal funcutions
Francisco J.
DRYER WHIRLPOOL WGD8620HC0 the dryer needs a cntrl and a console the thermistor q1.noq2.nono signature due to covid19; ordrng 1 W11417163 (console) and 1 W11350216 (cntrl)
Oriale P.
REFRIGERATOR KITCHENAID KRFF507HPS01 "reinstalled handle for freezer door, part ordered was wrong part & not needed. unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 cx needs steamer; ordrng 1 staemer (steamer)
Ramon H.
DRYER-GAS WHIRLPOOL WGD6620HCO cx had blower cover rattaling applied shifts and tested working good
Francisco J.
DRYER WHIRLPOOL NGD4655EW2 the dryer is working properly again heating it was not heating or tumbling beforeq1.noq2.nono signature due to covid19
Chris Z.
DISHWASHER MAYTAG MDB4949SHZ0 Q1: noQ2: no no signature due to covid-19i installed spreyarm andi installed panel now unit is complete
Chris Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i replaced door with wireharness issue and new door doesnt dispense by itsself
Raymond J.
REFRIGERATOR KITCHENAID KBBR306ESS01 replaced ice maker arm and led lights all test good q1no q 2nodue to cv 19
Raymond J.
RANGE WHIRLPOOL WFG550S0HZ1 "replaced faughty hinge and handle, all test goodq1no q2 nono sigh due to cv 19"
Raymond J.
MICROWAVE WHIRLPOOL WMH31017HZ3 "tech removed m/w and replaced faughty cotrol and swtiched, all test good.q1no q2no no sign due to cv 19WS8CZS8NL2"
Larry G.
REFRIGERATOR KITCHENAID KRFC300ESS03 "q1-no, q2-no, no sign of covid-19--- cover was broken, replaced part. unit is okay"
Ramon H.
OVEN KITCHENAID KOST100ESS02 cx needs to rs
Rose K.
DRYER AMANA NED4655EW1 L1 TO N GETTING 118 L2 TO N GETTING 28 CUST NEEDS ELECTRIAN TO FIX OUTLET q1no q2no no sign covid19
Victor B.
WASHER MAYTAG MVWB835DW4 "f8e1 bad watrer valve replaced trest good,q1 no q2 no i didn't get signature cause covid-19"
Pablo V.
WASHER WHIRLPOOL MHW3505FW1 stack washer dryer found error code f9 and f1 clean drain pump and replace control board remove dryer unscrew top panel and back panel install wadher dryer back test ok request completed auth # MS6M8S6AL2
Chris Z.
REFRIGERATOR KITCHENAID KRFC704FSS02 needs parts to do repair; ordrng 1 W11366500 and 1 W11115534 (icemaker)
Jonathan H.
DRYER WHIRLPOOL WGD6620HW1 q1q2 no no sig cvd19 protocol replaced ui teh otehr was damaged no furtehr issues all etsetd ok
Jonathan H.
COOKTOP JENN-AIR JGD3430GB00 unit needs dsi board and switches ordring parst setting up asap appt; ordrng 4 W10559486 (grommet)s and 1 W10859820 (harns-wire) and 1 WPW10475147 (dsi)
Larry G.
WASHER WHIRLPOOL WTW5000DW3 "q1-no,q2-no, no sign of covid-19-- fill error, cold water hose was kinked, fixed water hose and ran a test cycle. washer working"
Chris Z.
RANGE KITCHENAID KSGG700ESS1 Q1: noQ2: no no signature due to covid-19needs new cntrls to fix unit; ordrng 1 W11034208 (cntrl-elec) and 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
Edi C.
WASHER MAYTAG MHW5630HW1 Customer complaaint not working : replaced main control and panel tested all components ok to manufactory specifics.q1nq2n no signature per covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator and found evaporator coil completely frosted due to the defrost sensor reading .76k ohms. Replaced the sensor evaporator fan motor and the control box.
Larry G.
WASHER MAYTAG MVWX655DW0 q1n0---q2-no--no sign--auth#ms6zx00xl2----gearcase shaft stripped; ordrng 1 W10006481 (gearcase) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11127358 (housing) and 1 W10752187 (screw)
Pablo V.
WASHER MAYTAG MVWX655DW1 we order part we need to check before install any part; ordrng 1 W11307244 (latch) and 1 W11395618 (cap) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11026785 (motor) and 1 W11116592 (control)
Edi C.
OVEN MAYTAG CWG3100AAB25 Customer complaint not heating: run diagnose test found unit not getting power ordering parts for customer q1nq2n no signature per covid19; ordrng 1 WPW10201912 (control) and 1 74007498 (ignator) and 1 WP74005550 (valve) and 1 1ovendolley (1 oven dolley)
Ramon H.
RANGE WHIRLPOOL OOO0O0II cx needs pan; ordrng 1 WPW10292551 (pan-broilr)
Rose K.
WASHER WHIRLPOOL WRX735SDHW01 unlocked door removed object from water pump q1no q2no no sign covid19
Chris Z.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19i was able to replace part and correct tghe issue. unit is complete
Ramon H.
RANGE KITCHENAID KFGD500ESS door was loose tighten door no more issues
Chris Z.
REFRIGERATOR KITCHENAID KRSC503ESS01 Q1: noQ2: no no signature due to covid-19unit has a bad ui so i need to replace; ordrng 1 W11340158 (cntrl ui)
Francis C.
REFRIGERATOR KITCHENAID KBFN502ESS02 Training complted
Sarkis M.
RANGE WHIRLPOOL WFG525S0HZ1 q1 no q2 no no sing c19 2 yr waranty from costco adj berner ckd working ok and inst cust to not lod in stoeg too moch
Raymond J.
DISHWASHER WHIRLPOOL KDTM704ESS3 "tech arrived and cx say contractor will secure,q1no q2no no sign due to cv 19"
Sarkis M.
REFRIGERATOR WESTINGHOUSE WRF532SMHZ02 q1q2 no no sing c19 orderd board; ordrng 1 WPW10637328 (cntrl-elec)
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "tech found faughty ice maker assym and water valve noisey,q1no q2 nono sign due to cv 19; ordrng 1 W10884720 (harns-wire) and 1 W10316760 (thermistor) and 1 WPW10300024 (icemaker) and 1 W11043013 (valve)"
Robert S.
REFRIGERATOR AMANA ASI2175GRS03 Q1 no Q2 no.No signiature due to covid-19. refrigerator is not defrosting. the evaporator thermistor is reading 2.9k ohms.; ordrng 1 WPW10384183 (thermistor)
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "q1-no, q2-no, no sign of covid-19-- ice maker fill tube was clogged and causing water to spill over. unclogged fill tube. ice maker is working"
Larry G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "q1-no, q2-no, no sign of covid-19-- freezer light switch not responding, replaced switch, ice maker is working and fz room light working"
Larry G.
WASHER WHIRLPOOL WFW560CHW1 "q1-no, q2-no, no sign of covid-19--- washer stopping in the middle of cycle. need control board 7728735301 SR#; ordrng 1 W11322879 (cntrl-elec)"
Rose K.
WASHER WHIRLPOOL WTW5640XW needs ne control and actuator and gearcase q1no q2no no sign covid19; ordrng 1 W10393444 (cntrl-elec) and 1 WPW10280493 (console) and 1 WPW10269599 (cntrl-elec) and 1 WPW10006355 (actuator) and 1 W11132267 (gearcase) and 1 W10721967 (drive pulley)
Robert S.
REFRIGERATOR WHIRLPOOL WRS312SNHB02 Q1 no Q2 no.no signiature due to covid-19. Replaced the evaporator fan motor and restored aiflow through the refrigerator.
Sarkis M.
REFRIGERATOR KITCHENAID KRSC703HBS00 q1q2 no no sing c19; ordrng 1 W10316760 (thermistor)
Edi C.
OVEN WHIRLPOOL WFG320M0BS3 Customer complaint no heating ;found not volts to ignator ordering part for customer q1nq2 no sign per covid19; ordrng 1 W11126814 (control) and 1 WP98014893 (valve) and 1 W11176454 (ignator)
Victor B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "error E5 = Timed ice making-replaced ice maker it got water., q1 no q2 no, i didn't get signature cause covid-19"
Pablo V.
OVEN WHIRLPOOL WFG515S0ES1 test oven not heat found gas valve turn off switch to on pasition testoven ok request completeed Q1no Q2no nosign covid 19
Pablo V.
FREEZER MAYTAG MZF34X18FW03 freezer need a new compressor evap drier and valve Q1no Q2 no no sign covid 19 auth # MS79P00AL2; ordrng 1 WPW10143759 (drier) and 1 WPW10750849 (compressor) and 1 W10858281 (evap) and 1 w10913906 (valve) and 1 francis (francis)
Jonathan H.
REFRIGERATOR KITCHENAID KRFC300ESS03 unit needs new railso rdering parst will retun next week with parst q1q2 no no sig cvd19 protocol; ordrng 2 WP13055901 (slide)s and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)
Ramon H.
RANGE JENN-AIR JJW9630CAS cx needs display no longer avaliable
Pablo V.
RANGE WHIRLPOOL WEG515S0FS2 replace bad control board test oven ok request completed Q1no Q2 no no sign covid 19
Robert S.
DRYER WHIRLPOOL WGD5000DW3 Q1 no Q@ no.No signiature due to covid-19. Checked the dryer and found clogged metal screen in dryer vent through the wall. customer must correct the venting issue.
Robert S.
RANGE WHIRLPOOL WFG515S0ES1 Q1 no Q2 no.no signiature due to covid-19. Oven temperature is 353f when set at 350f.
Robert S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Q1 no Q2 no No signiature due to covid-19. checked the refrigerator found compressor with locked rotor.; ordrng 1 W10507884 (compressor) and 1 WPW10233569 (tube) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 2 W10830162 (gasket-fip)s and 1 W10571967 (frz door gasket (gr)) and 1 WP67004515 (pan- crisp) and 1 12731302 (drawer- pa) and 1 W10874836 (endcap) and 1 W10830307 (shelf-glas) and 1 WPW10289497 (bin-cntlvr)
Sarkis M.
DISHWASHER KITCHENAID KDTE204ESS4 q1 q2 no no sing c19 installed adjuster ckd ok
Larry G.
WASHER MAYTAG MVWB865GW0 1no-q2no--no sign covid--19---f0-e3---removed coins from wash plate and recalibrated. cycle tested gthrough test cycle for correct operation.
Pablo V.
DISHWASHER WHIRLPOOL WDF520PADM7 found dishwasher leaking fron the front unscrew botton panel raise front legs advise customer to install the bracket the hold dish washer in place test no leaks request completed Q1no Q2no no sign covid 19
Sarkis M.
REFRIGERATOR WHIRLPOOL KSSC42QMS01 q1q2 no no sing c19 dec est
Victor B.
WASHER MAYTAG MVWB835DW5 "lf, REPLACED WATER VALVE TEST GOOD. q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
REFRIGERATOR KITCHENAID KRFC300ESS01 "q1-no, q2-no, no sign of covid-19---cx was concern about ice build up on air supplier, removed cover, no ice, educated cx"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 q1q2 no no sig cvd19 protocol replaced pars tetsted unit no furtehr issues no leaks
Chris Z.
RANGE KITCHENAID KSDB900ESS3 i ran oven through a bake cycle and smelled nothing out the ordinary and cooling fan works proporly. i advised to run the self clean cycle to get rid of smell
Sarkis M.
RANGE WHIRLPOOL WEG515S0FS2 q1 q2 no sing c19 orderd module and valv; ordrng 1 W10898290 (VALVE) and 1 W10898291 (module-spk)
Larry G.
DISHWASHER KITCHENAID KDFE104HPS0 "q1-no, q2-no, no sign of covid-19-- no operation, wont start. dishwasher has power, no components responding, need to order parts; ordrng 1 WPW10195037 (float switch lever) and 1 W11305303 (cntrl-elec) and 1 WPW10195039 (float switch) and 1 W11084121 (sensor)"
Raymond J.
DRYER WHIRLPOOL WHD3090GW0 "repaired water reservoir that was weged in holder and not flish, all test good.q1 no q2 nono sign due to cv 19"
Oriale P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "replaced freezer bi metal harness & main cntrl board for ice build up issue in freezer, advised cust to allow 24 hr to reach normal temp. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx had lock on console took off lock tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "W10903410- led control assembly 1 t1unit needs new leds the door connection chemical smell according to customer for a few days nowm, today seemed to be not as much according to him, this smell might be the burnt led, its not anything freon related, if they chose to replace leds tehy can call us back
Raymond J.
WASHER WHIRLPOOL WFW3090JW0 "TECH FOUND LEAKING WATER TANK, Q1NO Q2NO NO SIGN DUE TO CV 19ws6Z900NL2; ordrng 1 W10596633 (hose) and 1 W10853581 (tank) and 1 2NDTECH (2ND TECH)"
Francisco J.
RANGE WHIRLPOOL KDRU763VSS00 need to order the latch its clicking but the light sometimes stays on q1.noq2.nono signature due to covid19not charging customer its the same issue as before; ordrng 1 W11029221 (latch)
Raymond J.
MICROWAVE KITCHENAID KOCE500ESS08 "oven to heating, tech pulled and chk control that was not reading properly, did not find any visible failures, reconnect and all started working fine.q1no q2no no sign due to cv 19"
Raymond J.
COOKTOP KITCHENAID KCGS956ESS02 "cook top taking too long to ignite, tech chk cook top and found faughty knobs and bezel, cracked and not sticking and ign to low repaired and sending out knobs ship directly to cx. q1-no q2-nono sign due to cv 19double labor KS7BA00NL2; ordrng 4 W11117438 (bezel-knob Direct Ship(DS))s and 4 WPW10545849 (knob Direct Ship (DS))s"
Raymond J.
REFRIGERATOR MAYTAG MBF2258FEZ03 "replaced faughty control, all test goodq1 no q2nono sign due to cv 19"
Ramon H.
WASHER WHIRLPOOL WFW6620HC0 cx had out of balance error code reset washer and advised cx not to over load
Ramon H.
DRYER WHIRLPOOL WGD6620HC1 cx had loose hinge tighten it up and door is no longer leaning
Larry G.
WASHER MAYTAG MVWB765FW3 "q1-no,q2-no, no sign of covid-19, cx not happy with the washer, bleach is staining cx's clothes when they use the bleach dispenser. educated cx on how to resolve their issue."
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 q1 q2 no no sing c19 installed installed light ckd working ok
Jonathan H.
OVEN WHIRLPOOL WFG505M0BS0 "q1q12 nounit was not caslibrated it was -20 degreees, i changed calibration tested unit no furtehr issues 350, 400, and 500 all reachd temps quick"
Oriale P.
WASHER MAYTAG MVWB765FW3 "eplaced broken lid, ran test in diagnostics. working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
WASHER AMANA NTW4516FW3 run test c found washer error code turn o water all the way to the on pasition clear error codes calibrate washer test okreqeust completed Q1 no Q2 no no sign covid 19
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "found rusting spots near top of panel, needs outer panel replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11174872 (panel)"
Oriale P.
WASHER MAYTAG MVWB765FW4 "tighten loose bolt loose bolt for rotor causing loud noises in spin cycle, added locktite to bolt, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR KITCHENAID KRFF507ESS01 "q1-no, q2-no, no sign of covid-19-- no power to the refrigerator , led power supply board is causing a short. parts ordered; ordrng 1 W10830288 (cntrl-elec) and 2 W10695459 (module)s and 2 W11205082 (module)s"
Oriale P.
REFRIGERATOR KITCHENAID KRFC704FBS00 "found ice maker fill tube water coming too slow causing small ice cubes & clumping in bucket, need parts replaced.not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10908391 (icemaker) and 1 W10873098 (valve) and 1 W10786952 (valve) and 1 W10267701RP (tube-water)"
Ramon H.
RANGE WHIRLPOOL WGG745S0FS replaced panel workiing good
Ramon H.
REFRIGERATOR KITCHENAID KRFF507HPS00 tighten door handle and tested working good
Victor B.
WASHER MAYTAG MHW5630HC0 "icame back customer used machine with clothes still no unnormal noises, q1 no q2 no, i didn't get signature cause covid-19"
Chris Z.
DISHWASHER WHIRLPOOL KDTM404ESS1 Q1: noQ2: no no signature due to covid-19dishwasher seems fine but i did turn up rinse aid level and and run a cycle with rinseaid in it to help coat the chassie
Robert S.
REFRIGERATOR WHIRLPOOL WRS321SDHW05 Q1 no Q2 no.No signiature due to covid-19. checked the refrigerator foune the freezer temperature at 0f and refrigerator temperature at 36f. Ice bin is 3/4 full and the refrigerator is producing ice.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 unit started cooling customer just hadnt waited long enough i fixed condensation issue with silicone on the cabinets; used 1 W10916494 (BLADE-FAN) from stock
Chris Z.
REFRIGERATOR WHIRLPOOL KRFC302ESS0 Q1: noQ2: no no signature due to covid-19; ordrng 1 W10886931 (icemaker) and 1 W11177230 (rail-mulln)
Ramon H.
RANGE WHIRLPOOL WEG515S0FS2 replaced trim and replaced door no further issues
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Replaced the gearcase assembly-hub-washplate and cam and belt.
Francisco J.
RANGE WHIRLPOOL KICU500XSS0 will need to reschedule the call for this module and a second man their counter is nice; ordrng 1 2ndman (2ndman)
Robert S.
OVEN WHIRLPOOL WFG320M0BS3 "Q! njo Q2 no.No signiature due to covid-19. Replaced the ignitor oven still wont ignite ordering valve and regulator.; ordrng 1 W11346659 (regulator) and 1 WP98014893 (valve-gas), used 1 12400035 (IGNITER KIT) from stock"
Victor B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "f.f. gasket was oopen at botton by divided-warmed now closes fine, q1 no q2 no i didn't get signature cause covid-19"
Rose K.
REFRIGERATOR WHIRLPOOL KBSD608ESS REPLACED ON/OFF SWITCH q1no q2no no sign covid19
Larry G.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "q1-no, q2-no, no sign of covid-19-- no ice production. ice maker was not coonected. reconnected and tested. ice maker is repaired"
Rose K.
WASHER AMANA NTW4516FW0 replaced suspention rods q1no q2no no sign covid19
Ramon H.
REFRIGERATOR MAYTAG WRF555SDHV01 cx has no water to ice maker advised cx to get water with ice maker
Edi C.
DRYER WHIRLPOOL WET4024HW0 customer complaint not heating : run diagnose test checked all components cheking ok call tech line found loose connection at motor l2 black wire 7728730769 re connected fix re tested all components ok to manufactory specifis. q1nq2n no signature per covid19 gracias por el survey Martin
Robert S.
DRYER WHIRLPOOL WGD7500GC0 Q1 no Q@ no.No signiature due to covid-19. Outlet air temp on timed dry and high heat is only 127f. found smashed vent behind the dryer. Customer will have to correct the vent system.
Ramon H.
DISHWASHER KITCHENAID OOOOOOO cx needs main control and display
Oriale P.
REFRIGERATOR KITCHENAID KRSC700HPS00 "replaced bad auger motor for ice dispenser use spare new part, checked temp for freezer & ff section both are normal unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DRYER MAYTAG MGDC465HW0 "removed screw from fron bearing causing noise issue, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL CGM2745FQO "q1-no, q2-no, no sign of covid-19--- dryer is making a noise, object in blower. mercyprincesa@gmail.com"
Oriale P.
WASHER WHIRLPOOL WFW6620HW0 "unit stops intermitten with pf error,checked outlet supply good, needs main cntrl board replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11322905 (cntrl-elec)"
Rose K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 lose wire to start device q1no q2no no sign covid19
Edi C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer complaint not cooling : found unit not desfrosting ordeing parts for customer q1nq2n no signature per covid19; ordrng 1 W11405276 (harness) and 1 WPW10384183 (thermistor) and 1 W11214887 (inerface) and 1 W11317276 (diffuser)
Ramon H.
DRYER WHIRLPOOL WGD75HEFW0 cx needs main control and display cx does not wish to proceede
Pablo V.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 found refrigerator not working advise customer about compressor not working do to be infested with cockroaches and that is notcover under the warranty request completed sr #7728680967 Q1no Q2 no nosign covid 19
Ramon H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cx needs door; ordrng 1 LW11089631 (dor-fip)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 ice maker assembly making ice but jammed up i heated gasket to remove the issues with frost buildup informed customer of placmnt for food they cant put liquids directly blockiing thev= vents its going to freeze the contents
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 install new damper and new control new control not responding need to replace againg for a new part; ordrng 1 WPW10503278 (control)
Victor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "fridge notaccesable, very tight to come out and kitchen counter infront of it,customer want me to remove the doors in order for me to pull it out, i told them we don't remove doors, i informed to partner team.ref.#7728717436"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF532SMHZ03 replaced tube no more leaks
Oriale P.
RANGE KITCHENAID KSGG700EBS1 "replaced weak ignitor, ran test working ok. advised cust do not store alot of pans in bottom drawer as this can cause arking & ignitor wont light. not signed due to COVID-19 protocol. Q1: No, Q2: No auth# KRP5O00FP1"
Oriale P.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "found ice build up on ff evap causing needs evap fan kit replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11087438 (motor-evap)"
Oriale P.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "replaced bad led light on freezer causing lights at top to not work, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
DISHWASHER KITCHENAID KDTE334GPS0 "cleared debris from dispenser not allowing rinse add to come out of dispenser, ran test in diagnostics, now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 jump started ice maker tested working good
Victor B.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "F.F. DOOR WAS SWINGING TO OPEN RAIZED AT FRONT NOW DOOR DOESN'T SWING TO OPE CUSTOMER HAPPY., Q1 NO Q2 NO, I DIDN'T GET SIGNATURE CAUSE COVID-19"
Chris Z.
WASHER WHIRLPOOL MVWB750YW0 Q1: noQ2: no no signature due to covid-19unit had a bad bearing so i needed to repalce the while tub assembly and its not cost effective to continue with repair
Sarkis M.
DISHWASHER KITCHENAID KDTM404ESS3 q1q2 no no sing c19 orderd travks; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 W10822165 (track) and 1 W10822166 (track)
Sarkis M.
DISHWASHER KITCHENAID KDTM404KPS0 q1q2 no co sing c19 cleaned drai pan ckd working ok
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 replaced all parst etsted unit ansd foudn the unit still is acting up not consist power its spiking from 118 to 160 then 150 then 160 again so they need electrcian unit is finer new parts no furtehr issues with unit q1q2 no n osig cvd19 protocol
Victor B.
DISHWASHER WHIRLPOOL WDF520PADB6 "nothing wrong with dishwasher, showed to female, q1 no q2 no i didn't get signature cause covid-19"
Victor B.
WASHER MAYTAG MVWB765FW1 "nothing wrong with unit, q1 no, q2 no i didn't get signature cause covid-19"
Francisco J.
FREEZER WHIRLPOOL WRS571CIHZ01 water reservoir is clogged up explained to customer that i can defrost the water reservoir but cx says he will pay for the visit and defost it himself.only charging for the visit 134.95q1.noq2.nono signature due to covid19
Larry G.
REFRIGERATOR KITCHENAID KRFF507EWH01 "q1-no, q2-no, no sign of covid-19-- replaced rc fan assy, tested rc. refridgerator is working"
Rose K.
RANGE AMANA AGR5330BAS3 replaced front left ignigter and front left and front right bunner tops q1no q2no no sign covid19
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 cx needs plug DS no further issue; ordrng 1 DSW10811916 (plug)
Raymond J.
DISHWASHER JENN-AIR JDB8200AWP3 "tech replaced rails that were sent as pre id. all test good.q1no q2 nono sign due to cv 19; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Francisco J.
WASHER MAYTAG MHW8200FC0 replaced boot complted jobq.1noq2.nono signatutre due to covid19
Pablo V.
WASHER MAYTAG MHW4700RW replace clamp and door gasket run test no leaks request completed Q1no Q2 no no sign covid 19
Pablo V.
REFRIGERATOR KITCHENAID KBSN608ESS01 run test no problem found with the control temp ok found a bad module replace test all light work request completed Q1no Q2 no no sign covid 19; used 1 W11462342 (module) from stock
Francisco J.
REFRIGERATOR KITCHENAID KRFF507HPS00 the fridge needed the water valve from the houe to be reduced there was too much water pressure coming out which causes the water lines to vibrate customer tried it out and he is satified ]completed callq1.noq2.nono signature due to covid19
Francisco J.
OVEN KITCHENAID KEBS207SSS04 need to order parts for this repair q1.noq2.nono signature due to covid19cx is requestiong morning will note down and call dispatch for cx explained that i cant promise the morning .; ordrng 1 WP9760774 (element broil) and 1 WPW10207398 (element) and 1 ovendolly (oven dolly)
Robert S.
REFRIGERATOR JENN-AIR JS48NXFXDE Q1 no Q2 no.no signiature due to covid-19. Replaced the l.e.d. modules. lighting restored in both refrigerator and freezer.
Ramon H.
LAUNDRY CENTER WHIRLPOOL WGT4027HW0 cx needs control and acuator; ordrng 1 W11373908 (control) and 1 W10913953 (actuator)
Jonathan H.
DISHWASHER WHIRLPOOL KDFE104HWH0 "orderin gadjusters setting up next week, ford transit q1q2 no no sig cvd19 protocl; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 2 WPW10546503 (adjuster)s"
Sarkis M.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 q1 q2 no sing customer going to install
Larry G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "q1-n0, q2-no, no sign of covid-19--- no lights on rc.repair led light, tested okay"
Oriale P.
WASHER MAYTAG MVWB765FW0 "replaced bad water valve no water coming into unit, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11165546 (WATER VALVE) from stock"
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 "q1-no, q2-no, no sign of covid-19--- deli drawer led lights not turning on. removed led panel from door, wires are corroded, need door and led board"
Rose K.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 adjusted freezer door seal q1no q2no no sign covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 evap.ice up; ordrng 1 W11253231 (control) and 1 W11103760 (evap. hardness) and 1 WPW10384183 (thermistor)
Pablo V.
WASHER WHIRLPOOL WFW9400SW02 replace flowmeter water valve and presure switch test cycle filling ok request completed Q1no Q2no nosign covid 19
Chris Z.
MICROWAVE KITCHENAID KMLS311HSS1 Q1: noQ2: no no signature due to covid-19i replaced the led driver boad and now unit works
Raymond J.
REFRIGERATOR WHIRLPOOL KSSS42QMX00 "replaced drip tray, cx says still leaking, tech call w/p tech line and they said check line connector needs to be installed q1no q2no no sign due to cv 19; ordrng 1 8201815 (connector)"
Oriale P.
DISHWASHER KITCHENAID KDTE204GPS0 "found water leak coming from sump connection to spray tower not all the way pushed in causing water to spay towards fron door & replaced broken dispenser with gasket coming off, ran test no leak working ok. sr#7728720737 not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10861000 (DISPENSER) from stock"
Jonathan H.
RANGE WHIRLPOOL WEG750H0HZ0 replaced user interface tested unit no furtehr issues all etsted ok q1q2 no no sig cvd19 protocl
Rose K.
WASHER WHIRLPOOL WFW5620HW0 odered new dispenser and hot water valve extra labor WS7NWS7NL2; ordrng 1 W11465532 (dispenser) and 1 W11316255 (valve) and 1 2man