Local Reviews
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Raymond J.
REFRIGERATOR KITCHENAID KBFN402EPA02 tech replaced faughty lights in refer and fzr all test goodq1-no q2-nodouble labor auth is kqiz600npl2
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS01 cust had snow storm cleared frost
Oriale P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "replaced thermister fan kit with both main & user display board, ran test working. auth#kq8i000xpl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRT511SZDW00 q1no-q2no--no sign-covid-19--compressor grounded wont start.; ordrng 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Sarkis M.
REFRIGERATOR KITCHENAID KBFN506EPA01 q1 no q2 no no sing c 19 repait r door hing ckd ok
Francisco J.
FREEZER AMANA ASD2575BRB01 replaced the motor and the coupling the icemaker is dipensing againq1.noq2.nono signature due to covid19
Oriale P.
OVEN JENN-AIR JJW2827DS01 "replaced faulty display panel, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#JQFYU00APL1"
Raymond J.
WASHER WHIRLPOOL WFW5620HW0 "tech chk wassher, and would not dup issue, all test dood q1 no q2 no"
Francisco J.
RANGE MAYTAG MGR6600FZ1 #18 the passive hinge needed to be ordered; ordrng 1 WPW10299227 (passive left hand hinge)
Rose K.
FREEZER WHIRLPOOL WRS315SDHM02 reset temps to cold for the amount of food in the frig O1 no Q2 no Q3 no no sigh covid19
Oriale P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "replaced bad out of range thermisor in freezer section, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10838965 (THERMISTOR) from stock"
Victor B.
RANGE WHIRLPOOL WFG525S0HS0 "authorization # wqewpqeapl1replaced both hinges test good, q1 no q2 no, i didn't get signature cause covid-19"
Francisco J.
REFRIGERATOR WHIRLPOOL WRF560SEYW01 ice handle was broken off placed it back on that was the only problem q1.noq2.nono signature due to covid19
Edi C.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint no water: run diagnose match pointer replaced valves run diagnose test water start dispencing all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wearPPE.
Robert S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Q1 no Q2 no. No signiature due to covid-19. Replaced the control box. Refrigerator is running.
Pablo V.
DISHWASHER WHIRLPOOL WDT970SAHZ0 replace control and panel run test okrequest completed Q!no Q2no no sing covid 19
Rose K.
REFRIGERATOR KITCHENAID KRFC704FSS02 replaced freezer rail bracket
Oriale P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "issue with unit getting too cold & ice forming on evap cover, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W10247993 (control box)"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 need to order parts for this repair ordering the rail too.; ordrng 1 W10916494 (blade fan) and 1 W11051442 (rail)
Pablo V.
WASHER WHIRLPOOL MHWE200XW00 run testn no leaks found run test ok request completed Q1no Q2 no no sing covid 19
Jonathan H.
DRYER WHIRLPOOL WGD9550WL1 "W10044596- valve valve discontinued but i wasa able to remove water line and cut off supply to teh unit so they can still use, gave part number cllected 134.95 via check"
Francisco J.
RANGE WHIRLPOOL WRF535SWHZ04 "there is no water coming in to the fridge therefore there is no ice or water being made/dispensedq1.noq2n.nono signature due to covid19; (created new UIS, deleted prior attachment to UisID 51508)"
Jorge A.
FREEZER KITCHENAID KFIS29PBMS02 "q1-no,q2-no, nosign due to covid 19, I made adjustement in freezer door and the rear icemaker side it was frosting also. all tested out ok...SWPN61E9AEF6-1"
Robert S.
REFRIGERATOR KITCHENAID KBSD618ESS01 Q1 no Q2 no. No signiature due to covid-19. Ice maker needed; ordrng 1 W11087434 (icemaker)
Jonathan H.
RANGE KITCHENAID KDRS467VSS04 "unit needed bake element i removed every single sheet metal and spoke with techlien after not being able to remove teh element and they informed me...its not a serviceable part, even though i can order it and there was no notes suggesting otehrwise. use SR number 7727980235 please reimburse customer"
Raymond J.
REFRIGERATOR KITCHENAID KRMF606ESS01 "tech chk refer and found working properly, put through dign and all sensors pass, ice production is normal and freezer temp is 0. all test good, no issues detected. q1-no q2-no"
Larry G.
FREEZER WHIRLPOOL WRR56X18FW02 q1no-q2no---no sign covid-19--replaced evap thermistor and control.; used 1 WPW10383615 (THERMISTOR) from stock
Edi C.
OVEN - ELEC KITCHENAID KEBS177SWH04 "Customer complaint not heating : run diafnose test found bad thermostat replaced part re run test oven heat all components ok to manufactory specifics.,q1nq2nno signature capture per policy covid19 wear PPE."
Robert S.
WASHER MAYTAG MVWX655DW1 Q1 no Q2 no. No signiature due to covid-19. Replaced the drive motor recalbrated and tested the washer.
Sarkis M.
RANGE KITCHENAID KSGB900ESS0 q1 no q2 no no sing c 19 orderd cooling fan; ordrng 1 W11107275 (fan-blwr)
Francis C.
COOKTOP KITCHENAID KCGS556ESS02 "Complaint smell gas leak , found center dual valve leaking , ordering part , customer its ok for the return , Q1N Q2 N not signature for COVID-19.; ordrng 1 W11199023 (valve-brnr)"
Jonathan H.
DISHWASHER KITCHENAID KDTE204ESS1 replaced ocntrls no furtehrt issues allow few weeks to make sure all is working well
Jorge A.
REFRIGERATOR JENN-AIR JS42PPDUDE01 DOE AS HELPER
Francisco J.
DRYER WHIRLPOOL MDG8400AWW replaced the timer the dryer is working properly nowq1noq2nono signature due to covdi19
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no, q2-no, no sign due to cobvid 19, i made conection in water valve wire harness for proper function."
Edi C.
OVEN WHIRLPOOL WOC75EC7HS01 Customer complaint shutting off: run diagnose test found bad control replaced for customer re run test all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Victor B.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "replaced main board. q1 no q2 no , i didn't charge labor cause is a recal. same problem"
Jorge A.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "q1-no,2-no, no sign due to covid 19, i need to order right side refrigerator door due to hinge broken down.; ordrng 1 LW10858417 (dor-fip) and 1 W11178521 (nameplate)"
Raymond J.
WASHER WHIRLPOOL WTW8500DC0 "washeer will not spin at all, put in dign and resding f9e7 locked rotor and f7 e5 shifter failer, tech found mtr control responding intermitten, need overhaulcx will call back if approvedq1-no q2-no"
Edi C.
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint getting error codes for drain clog: run diagnose test checked water pump found items inside pump cleaned re run test no damage to pump by debris all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE>
Chris Z.
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19new latch still not resonding correctly so i will need to order new board and another latch; ordrng 1 W11367652 (CNTRL-ELEC) and 1 w11176112 (latch)
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, IN STALLED THESE 2 PARTS FOR BETTER FUNCTION ALL TESTED OK"
Sarkis M.
DISHWASHER WHIRLPOOL WDF130PAHW0 q1 no q2 no no sing c19 installed motor pump ckd working ok
Chris Z.
WASHER WHIRLPOOL MHW6630HW0 Q1: noQ2: no no signature due to covid-19i found a sock inside the drain so i reoved it and now unit is able to drain and caan continue washing
Rose K.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 adjusted door seals and freezer door
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "checked temp for both to & bottom ok, door seal look ok, cleaned door seals & added siclicone to frame with small gap in corner also added vasiline to gasket for better seal & suction, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRF767SDH00 "replaced bad light at freezer section causing no lights at to ff section, used part from magic box. authorization # wqf9eqfapl1 not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 mbW11205083 (MODULE) from stock"
Robert S.
DRYER WHIRLPOOL WGD4850HW0 Q1 no Q2 no. No signiature due to covud-19. Checked the dryer found push to start knob pushed too far forward. Pulled start switch knob back a bit for further shaft throw.
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signiature due to covid-19. Dryer door difficult to close. Lubed the door catch to make closing easier.
Robert S.
RANGE WHIRLPOOL WFC310S0EB1 Q1 no Q2 no. No signiature due to covid-19. Left front surface element swich is shorted out. Removed switch from extra range in the maint shop and replaced the surface element. ocuppancy date 6/19/19 address is 2269 e Century blvd unit 207
Jonathan H.
REFRIGERATOR IKEA IX6HHEXDSM01 "unit needed gasket reformed hot air seeping thru in freezer portion heated gasket and pulled off door, aligned both sides slides working normal now all else tested fine"
Francisco J.
WASHER MAYTAG MVWX655DW1 just charging for the customers visit ran it diagnotics none and it actually ran a load no problemsits completed q1.noq2.nono signature due to covid19
Edi C.
REFRIGERATOR KITCHENAID KBFN506EPA01 Customer complaint lights flikering: replaced control board for customer lights stay on all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE.
Sarkis M.
MICROWAVE WHIRLPOOL KCMS2055SSS1 q1 no q2 no no sing c19 installed brkt-latch ckd working ok
Oriale P.
WASHER WHIRLPOOL WTW8000BW0 "unit making loud noises in spin cycle caused by bad bearings, call aig for repair approval was denied, cust to call aig 3 business days for resolutions & replacement. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL ET4WSKYKQ02 "found open thermostat bi metal fuse causing ice build up in freezer section needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP2192096 (harns-wire)"
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1no-q2no-no sign-covid-19---freezing in deli/produce draw..set temp rc temp from 39 to 42 and fc from 0 to 5 and set deli draw to produce.
Victor B.
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "swetting mullium, gasket and freezer door, per tech support fridge will be replace,file#7727950382, customer will receive a call in 3 working days."
Sarkis M.
REFRIGERATOR MAYTAG MFX2571XEM2 q1 no q2 no no sing c19 installed desp valve ckd ok
Edi C.
DRYER WHIRLPOOL WGD9600TW aig ordeing part for customer our end shows discontinued W10110658; schdld next appmnt for 6/12 FRI !
Victor B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "per female still not making ice -repalced ice maker, it got water, q1 no q2 no, i didn't get signature cause covid-19"
Rose K.
WASHER WHIRLPOOL WFW5620HW0 replaced ui control additional labor wqhly00al2
Larry G.
WASHER MAYTAG MVWB765FW3 "q1no-q2no-no sign-covid 19--f0-e3-f8-e1,,f3-e2,,f0-e4---no cold water coming into washer... replaced defective inlet valve and recalibrated--tested for correct operation through test cycle."
Larry G.
WASHER WHIRLPOOL WFW5620HW0 "q1no-q2no--no sign-covid-19--f0-e5---ran through automatic, manual test, and spin and drain washer is spinning ok.advised on unbalanced loads. leveled wash to floor."
Pablo V.
RANGE WHIRLPOOL WFG505M0BS3 unit need ignitor control valve etc; ordrng 1 W11126814 (control) and 1 WPW10110523 (module) and 1 WP98014893 (valve) and 1 W11176454 (ignitor)
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "q1-no, q2-no, no sign due to covid, I installed new parts for defrost issuein fresh food side , this is defferent issue from lats time last time wasi in freezer side all tested out ok, need TO SEND THIS PART DIRECT SHIPPING TO CUSTOMER NO TECH. NEED IT.; ordrng 1 W10871842 (grille DS, JUST COVER)"
Rose K.
WASHER MAYTAG MVWX655DW0 replaced wash plate
Oriale P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "removed ice build up in freezer section & cleared clogged pee trap causing issue, unit now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francisco J.
WASHER MAYTAG FAV6800AWW the washer was extremely unleveled they would not be able to finish the load it was an out of balancei leveled the washer tried it two times requessted by customer the final time with sheets and towels wet and put it on spin again and it worked properly q1.noq2.nono signature due to covid
Robert S.
MICROWAVE WHIRLPOOL KCMS1555RSS2 Q1 no Q@ no. No signiature due to covid-19. Latch lever is broken.; ordrng 1 WP8205451 (brkt-latch)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Q1: noQ2: no no signature due to covid-19i reossitioned the condenser coil so it doesnt vibrate on the chassie
Francisco J.
WASHER WHIRLPOOL WFW5620HW0 reference #7727948768 spoke to techloine they informed me to let the 1min keep spinning its only an estimated they changed the cntrl prior techq1.noq12nono signature due ot covid19
Victor B.
DRYER MAYTAG MGD5630HW1 "smell gas neds a washer helper, auth.#mqtvrqjal2; ordrng 1 washerhelper (washer helper)"
Chris Z.
FREEZER KITCHENAID KBSD608ESS00 Q1: noQ2: no no signature due to covid-19i lubracated the bottom hinge that was reventing it from oening all the way
Francisco J.
REFRIGERATOR WHIRLPOOL JCD2389GTW the fridges drain line was clogged i unclogged it no more problems to the fridge q1.noq2.nono signature due to covid19
Jonathan H.
WASHER MAYTAG MHW3505FW1 f31f91f01f83q1q2 no unit had obstruction in drain removd unit unstacked tested after reapisr no furtehr issues autho - mqhlkqhxl2
Chris Z.
RANGE-GAS KITCHENAID KDRS483VSS03 Q1: noQ2: no no signature due to covid-19Q1: noQ2: no no signature due to covid-19this is a second aliance service no need to charge for service call unit kees sarking even when its ignighted; ordrng 1 WPW10475147 (MODULE-SPK) and 1 W10833887 (IGNTR-SURF)
Edi C.
RANGE WHIRLPOOL KSGG700ESS1 "KQFZK00APL1 customer complaint error code f2e0: run diagnose test found bad control and panel replaced both parts for customer no charge see policy adjustement , re run test clean orfice for customer all components ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE. thanks Molly!!"
Edi C.
REFRIGERATOR AMANA ASI2575GRS04 Customer complaint not cooling : run diagnose test found bad control and diffuser replaced it for customer all componets ok to manufactory specifics. q1nq2n no signature capture per policy covid19 .
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "air gap was clogg showed to female, q1 no q2 no, i didn't get signature cause covid-19"
Larry G.
WASHER MAYTAG MVW7232HW0 q1no-q2no-no sign-covid 19----checked suspension and ran through test cycle. washer is working ok.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS325SDHW02 "unit had clogged drain so defrost kept overflowing, removed unit pulled out drain ;line, fixed it tested unit no furtehrissues"
Jonathan H.
DISHWASHER IKEA IUD8555DX2 replaced sump assembly tested unit no furtehr issues all tested ok
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "called for autho as the repairs exceeded 250 fro autho the day we serviced aig was closed, called today and they declined they will have customer call in for furtehr resolutions sr - 7727780502call - 8669317390called customer no answer knocked on door and gave cust information above all else will be determeinded by aig contract"
Jorge A.
WASHER WHIRLPOOL WFW6620HW0 "Q1-=NO,Q20-NO, NO SIGN DUE TO COVID 19, I INSTALLED 2 PARTS FOR GOOD FUNCTION."
Jorge A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, INSTALLED 2 PARTS DUE TO DEFROST IN FRESH FOOD SIDE ALLOW 24 HR T O COOL DOWN . authorization # kq5w000dpl1"
Chris Z.
DISHWASHER WHIRLPOOL KDTM504EPA Q1: noQ2: no no signature due to covid-19i relaced the rail guide that broke with a new one and so unit is fixed
Jonathan H.
MICROWAVE WHIRLPOOL WOC95EC0AS00 "unit needs new controls for inverter and mag, gave the quote to customer we provided discount, informed they will have 1 year warrnmty spoke with office to give additional discount will have cust pay balance after repairs will do repairs next week; ordrng 1 dolly and 1 W11346197 (mag) and 1 W10217711 (inverter)"
Pablo V.
WASHER WHIRLPOOL WTW5600XW0 washer need a new water valve latch strike customer decided to purchase a new washer Q1no Q2no no sing covid19
Jorge A.
OVEN KITCHENAID KOSE900HSS00 "# 7727632636, CALLED TECHLINE NEED STILL FIXING, need top order more parts fdor the same problems. neeed MT INVOLVE.; ordrng 1 W11291121 (plug-male) and 1 W11294389 (cntrl-elec) and 1 W10834506 (harns-wire) and 1 W10588740 (panl-cntrl) and 1 W11294388 (cntrl-elec)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Q1no Q2 no.No signiature due to covid-19. Refrigerator unplugged upon arrival. Compressor and fans operate drier is warm. frost pattern started. checked through diagnostics all all sensors and defrost heater passed. unit will need to run longer to diagnose.
Pablo V.
MICROWAVE WHIRLPOOL WMH32519HZ4 helper completedQ1no Q2no no sing covid 19
Pablo V.
COOKTOP KITCHENAID KCES550HBL00 found damage cooktop replace new glass run test ok request completed Q1no Q2no no sing covid 19
Pablo V.
WASHER MAYTAG MHWZ400TQ02 replace door boot / gasket run test no leaks Q1no Q2no no sing covid 19
Jorge A.
DRYER WHIRLPOOL WGD94HEAC1 "Q1-NO,Q2-NO, NO SIGN DUE TO COVID 19, NEED TO ORDER PART FOR NOISY, NEED HELPER PREFRENCE , RO TECH.; ordrng 1 WPW10211915 (blower wheel) and 1 4392067 (dryer repair kit) and 1 2MAN (2 MAN- RO)"
Pablo V.
MICROWAVE WHIRLPOOL WMH31017HS4 found screw on fan remove run test ok request completed Q1no Q2no nosing covis19
Larry G.
WASHER WHIRLPOOL WTW7500GW2 "q1no-q2no-no sign-covid-19----f9-e1,,f9-e2---removed debris from pump and recalibrated tested for correct operation."
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "repaired broken wire to ice maker causing issue, ran test in fill & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
WASHER WHIRLPOOL WTW5550SQ0 Q1 no Q2 no.No signiature due to covid-19. Power cor is burned and wall socket also. replaced the power cord but customer needs an electrician to replace the outlet.
Edi C.
DISHWASHER JENN-AIR JDB9000CWP3 q1nq2n found bad motor ordering for customer; ordrng 1 WPW10605057 (pump and motor assy)
Rose K.
REFRIGERATOR KITCHENAID KRMF706ESS00 ordered new freezer door and handel; ordrng 1 W11404246 (door handel) and 1 W10815701 (dor-fip ss) and 1 W10839793 (nameplate)
Rose K.
REFRIGERATOR KITCHENAID KBFN506ESS01 helped CC remove freezer door
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19i was able to get a art that was comlete so i installed the new LED board and now all LEDs work correctly
Larry G.
DRYER MAYTAG MGDC465HW0 q1no-q2no--no sign-covid-19--wont start.-found bad oulet at wall-advised to have replaced.
Larry G.
DRYER WHIRLPOOL WED5000DW2 q1no-q2no--no sign covid-19---replaced broken door switch and tested for correct operation.; used 1 WP3406107 (SWITCH-DOR) from stock
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "1 led at top of f.f. replaced test good, q1 no q2 no, i didn't get signature cause covid-19; used 1 W10908166 (led) from stock"
Larry G.
WASHER WHIRLPOOL WTW4800XQ2 q1no-q2no-no sign-covid-19--off balance.shaking...replaced worn shocks and tested for correct operation.; pckd up 1 W10780048 (suspension)
Chris Z.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Q1: noQ2: no no signature due to covid-19i relaced the door assembly and tested the icemaker and all was working.
Francisco J.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 replaced the cntrl board the fridge is working proeprly now adjusted the temperaturesq1.no]q2.nono signature due to covid19
Chris Z.
WASHER MAYTAG MVWC565FW2 Q1: noQ2: no no signature due to covid-19i realced the main cntrl and tested and now unit is correctly working and cx states its fiishing cycles
Oriale P.
DRYER MAYTAG MGDB755DW3 "removed object stuck inside drum front seal causing noise issue, ran test working ok."
Victor B.
WASHER WHIRLPOOL WFW8620HC2 "drain was clogg something that customer washed,-cleared test good, q1 no q2 no i didn"
Victor B.
DISHWASHER KITCHENAID KDFE104DBL4 "replaced pump test good q1 no q2 no ,i didn't get signature cause covid-19"
Jonathan H.
REFRIGERATOR KITCHENAID KRFF305ESS02 replaced rails no furtehr issues all tested ok
Francisco J.
RANGE WHIRLPOOL JGS8860BDP need to replace the ignitor 120v going to it but not glowing also will try and fix the front burner if it works when i clean the orifice then i will charge the customer q1.noq2.nono signature due to covid19; ordrng 1 74007498 (ignitor)
Chris Z.
MICROWAVE KITCHENAID KMHS120ESS7 Q1: noQ2: no no signature due to covid-19i quicky realced the door due to the old one falling appart
Victor B.
DRYER WHIRLPOOL WGD4950HW0 "replaced door gasket that was damage, q1 no q2 no ,i didn't get signature cause covid-19; used 1 W10841140 (ADHESIVE) from stock"
Jonathan H.
DRYER WHIRLPOOL WFG505M0BS3 had ignitor replaced issue with primary valve switched out tested no furtehr issuers
Larry G.
DRYER ADMIRAL AGD4475TQ1 q1no-q2no--no sign-covid-19----bad timer connection for heat. also not advancing. needs timer replaced.; ordrng 1 WPW10185971 (timer)
Sarkis M.
WASHER WHIRLPOOL WFW560CHW0 auth# wqhq8qhnl2 i was helper
Victor B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 not pumping-ordered; ordrng 1 W11087376 (PUMP&MOTOR)
Edi C.
WASHER WHIRLPOOL WFW9151YW00 Customer complaint leaking: run diagnose test found bad door seal replaced re run test all componets ok to manufactory specifics. q1nq2n no signature capture per policy covid19 wear PPE
Rose K.
REFRIGERATOR WHIRLPOOL WSR57R18DM01 needs new compressor and evaperator declined estmate
Jonathan H.
REFRIGERATOR KITCHENAID KSSO42FMX01 unit needed new fan replaced and tested unit no further issues all tested ok
Rose K.
WASHER MAYTAG MVWC565FW0 replaced gearcase and cams actuator and belt; used 1 w10913953 (ACTUATOR) from stock
Francisco J.
RANGE WHIRLPOOL WFG505M0BS3 the oven is working properly now the cntrl was sending 120 volts and instantly cutting off power to the ingitor replaced cntrl completed q1.noq2.nono signature due to covid19
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 q1 no q2 no no sing c 19 installed fan blade ckd ok; used 1 W10916494 (BLADE-FAN) from stock
Pablo V.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 replace door and nameplate run test ok request completed
Sarkis M.
REFRIGERATOR KITCHENAID KBF9502ESS02 q1 no q2 no no sing c 19 frezeer door one side in one side out adj frezeer door ckd ok
Robert S.
WASHER MAYTAG MVWB835DW4 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found eror code f0-e3. Customer had bedding with jeans in the waher. Tested maually all test passed. Recalibrated the washer
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Q1 n no Q2 no.No signiature due to covid-19.Tightened loose freezer door handle and adjusted sagging refrigerator door
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Q1 no Q2 no.No signiature due to covid-19. Washer unplugged. Reconnected and machine went into pump out. canceled cycle and found no error codes present. manually tested all passed. recalibrated the washer.
Robert S.
FREEZER WHIRLPOOL WZF34X16DW04 Q1 no Q2 no.No signiature due to covid-19. Freezer unplugged upon arrival. Connected the freezer and the compressor only ran for a short period of time and the entire freezer shut off. Found loose connection at the freezer compartment thermistor connection. secured the connection and the freezer is now running normally.
Francisco J.
WASHER AMANA NTW4516FW3 customer is not using HE detergent which is causing the machine to malfunction i calibrated the machine q1.noq2.nono signature due to covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Q1 no Q@ no.No signiature due to covid-19. Checked the refrigerator and found freezer door not closing fully on the left hand side. adjusted the door rails and reinstalled the door. Customer to defrost the refrigerator for 24 hrs.
Edi C.
DISHWASHER MAYTAG MDB8959SKZ0 Customer complaint f8e4 : run diagnose test for code all components tested ok to manufactory specifics. q1nq2n no signature capture per policy covid 19 wear ppe.
Jonathan H.
DRYER WHIRLPOOL WGT4027HW0 "unit needed new ignitor replaced and tested unit gets 120 to ignitor and glows unit heating no furtehr issues please have soeone check vent as well, improper air flow; used 1 279311 (IGNITOR) from stock"
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Q1: noQ2: no no signature due to covid-19icemaker got stck and broke when i ulled it out need to relace; ordrng 1 W11185686ds (ICE-CONTNR)
Jonathan H.
WASHER WHIRLPOOL WGT4027HW0 replaced actuator from t/s tested unit no furtehr issues; used 1 W10597177 (ACTUATOR) from stock
Oriale P.
WASHER WHIRLPOOL MAV8557AWW "found broken c clip for thrust bearing kit,causing no spin need part replaced; ordrng 1 12002213 (cam pulley kit)"
Chris Z.
DISHWASHER KITCHENAID KDFE104DBL4 Q1: noQ2: no no signature due to covid-19needs new wash motor quote 314.95; ordrng 1 WPW10605057 (sum)
Jorge A.
DISHWASHER KITCHENAID KDTM404ESS3 "W10822166, this part i got it from service order 177374; this order is duplicated with almost the same parts, after this repair all tested out ok"
Jorge A.
WASHER MAYTAG MHW8630HW1 "q1-no,q2-no, no sign due to covid 19, i cleaned the dispenser due to suds and cleaned the system with hot water all tested out ok and advice customer not to put much soap."
Rose K.
MICROWAVE MAYTAG MMV4205DS1 helped to bring down unit
Robert S.
MICROWAVE MAYTAG MMV4205DS1 Q1 no Q2 no. No signiature due to covid-19. Brought down the microwave and straightened the outer case. replaced the cracked grille and reinstalled and leveld the door.
Edi C.
REFRIGERATOR WHIRLPOOL KSSC36QKS01 Customer complaint not dispencer ice : found frozen ice a the botton clear it tested all components ok to manufactory specifics. q1nq2n no signature capture covid19
Jonathan H.
REFRIGERATOR KITCHENAID KRFF507HBS00 replaced door assembly tested door leveled it properly no furtehr issues use autho for repairs - kqgor00nl2
Oriale P.
DRYER WHIRLPOOL WGD5600XW0 "replace broken door switch, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 WP3406107 (SWITCH-DOR) from stock"
Larry G.
REFRIGERATOR WHIRLPOOL WRS315SNHB01 q1no-q2no-no sign-covid-19-----leveled right side of refer door.opening/closing ok.
Jonathan H.
DISHWASHER WHIRLPOOL WDF331PAHS0 "found issue with teh heater not truning on i ran diag and flashed f7 i checked terminals and found terminal foir heater loose, fixed issue unit tested fine afterwards i ran again in diag and heater heats up no issues"
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced shorted out main cntrl board & drain pump, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 WPW10348269 (DRAIN PUMP) from stock"
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint freezing on rf: ordering part for customer q1nq2n no signature capture covid19; ordrng 1 W11353813 (control)
Larry G.
REFRIGERATOR AMANA AFI2539ERM01 q1no-q2no--no sign covid-19--not making ice... has ice in ice container and ice dropped and ice maker filled when i got here. advised white powder is from hard water build up.
Ramon H.
WASHER WHIRLPOOL MHW6630HC0 Q1 NO Q2 NO no sign due to covid 19 cx had loose connection on main control reconneted and tested working good CALLED TP FOR AUTHO # IS MQG3S00NL2
Oriale P.
REFRIGERATOR AMANA ABB2221FEW3 "removed ice cube jammed in ice maker blade was unable to turn stoping it from dispensing, cleared ice from molding reinstalled ice maker, filled & harvested, now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DRYER WHIRLPOOL WGD5000DW3 q1 no q2 no no sign due to covid 19 belt was off put back on and tested working good
Ramon H.
WASHER WHIRLPOOL WTW5000DW2 q1 no q2 no no sign due to coviud 19 cx had a drip removed water valve and cleaned reinstalled and tested working good
Francisco J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 icemaker was turned off but before she had iton it made ice got a cup and dispensed ice multiple times completed q1.noq2.nono signature due to covid19
Sarkis M.
COOKTOP WHIRLPOOL KXW9736YSS0 q1 no q2 no no sing c 19 installed 2 led light on hood customer has parts and light howsing has crack customer ok to repair with crezy glue
Rose K.
WASHER MAYTAG MVWB765FW1 replaced gearcase and water inlet valve; used 1 W11165546 (WATER VALVE) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "cooling fine and explained about the water how cold it could be,per female yesterday wasn't cold, q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
WASHER WHIRLPOOL WFW5090JW0 helper done
Robert S.
REFRIGERATOR KITCHENAID KRFC704FBS01 Q1 no Q2 no.No signiature due to covid-19. Refrigerator not making ice. checked diagnostics and found n o water entering the ice maker.; ordrng 1 W11194380 (valve) and 1 W11366500 (tube) and 1 W11115534 (ice maker)
Larry G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1no-q2no--no sign covid-19---replaced defective ice maker and test for fill.unit working ok.; pckd up 1 W10300022 (icemaker)
Francisco J.
OVEN JENN-AIR JJW3830DS02 replaced the oven display the oven is working properly now .q1.noq2.nono signature due to covid19
Francisco J.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 they pre id the wrong color customer wants the same color as she has ordering gaskets one is out of stockq1.noq2.nono signature due to covid19; ordrng 1 WPW10436248 (gasket) and 1 WPW10436250 (gasket) and 1 W10847995 (divider)
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 replaced prat and used adhesive to fill in any gaps tested unit no furtehr issues its was dryer today hwne i got there
Pablo V.
OVEN JENN-AIR PRG4810NP found badignitor thermostat and switch call AIG parts areNLA they are going to call customer request complet Q1no Q2no nosing covid19
Jorge A.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "q1-no, q2-no, no sign due tocovid 19, i need to order parts for defrost in both section; ordrng 1 WPW10277799 (harns-wire) and 1 WPW10514110 (motor evaporator) and 1 W11380560 (control)"
Victor B.
RANGE - ELECTRIC KITCHENAID KESK901SSS00 "the stove has regular switch the only way to turn it is to push in and turn it, i checked everyone all are locking as switches suppost to do, i info. partner team.per male didn't like my answer he said if house burn kitchenair will here. q1 no q2 no i didn't get sign cause covid-19, file#7727916782"
Oriale P.
WASHER WHIRLPOOL WTW5000DW3 "ran thru spin test was unable verify complaint of noises in spin cycle, possible unbalanced loads, advised cust recalibrated working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Chris Z.
REFRIGERATOR BI KITCHENAID KSSC42QKS01 unable to continue with reair due to the issue being with the wires built into the liner witch must have a short or break in the wireing reventing ower from reaching the cooling fan. i advised BM and MT about the refund for arts and labor. i collected the new board for return.
Larry G.
WASHER MAYTAG MHW6630HW0 q1no-q2no--replaced main control and user interface--tested through test cycle for correct operation.. unit working ok.
Edi C.
FREEZER WHIRLPOOL GD5DHAXVQ07 reference 7727926758 customer prefer before 3pm; ordrng 1 WPW10225581 (bimetl-def) and 1 WPW10356039 (cntrl-elec)
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "ice maker overflow replaced ice maker and water valve, I/M got waterq1 no q2 no, i didn't get signature cause covid-19"
Rose K.
RANGE JENN-AIR JGRP548WP01 found bad gas valve; ordrng 1 W10311268 (valve-gas)
Ramon H.
REFRIGERATOR KITCHENAID KRFC302EPA00 q1 cno q2 no no sign duet o covid 19 cx needs difuser does not wish to procceeed
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 q1 no q2 no no sign due to covid 19 cx crisper draewrs were not slidind out correctly applied grease and adjusted track tested working by design no further issues at this time
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "ice container was full, fridge delivery ice and water, i explained to female if they use crush to use cubes after using crush to swap the crash, raized right door to be even with other door. q1 no q2 no i didn't get signature cause covid-19"
Francis C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Complaint not cooling on the refrigerator section , i replaced the main control electronic , also i call tech line and document , damper remaind open , i explaint customer to wait 24hrs for the result , if still with the same isue they can call me back .; (created new UIS, deleted prior attachment to UisID 44200)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "q1-no,q2-no, no sign due to covid 19, i installed new freezer door for better fucntion all tested ok."
Jonathan H.
WASHER WHIRLPOOL WFW7590FW0 error codes in history unit needs new water pump and water level sensor replaced parst and tested unit no more issues use autho for double labor = wqgok00xpl2; used 1 WPW10448876 (SWITHC - WL) from stock
Oriale P.
REFRIGERATOR KITCHENAID KRF704FBS01 "ice maker not dispensing any ice foung broken fill tube heater wires needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11366500 (fill tube) and 1 W11115534 (icemaker)"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "q1-no, q2-no, no sign due to covid 19, i installed new door for icemaker problems all tested out ok"
Jonathan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "r/s call for next week wednesday; ordrng 1 WPW10143759 (uv) and 1 WPW10143759 (drier), used 1 WPW10143759 (DRIER) from stock"
Edi C.
WASHER MAYTAG MVWB865GW0 "autho##MQFPTQFAL2 ,customer complaint noise when agitates: run diagnose test found coins stock between transmission agitator removed re run test no noise all components ok to manufactory specifics. q1nq2n no siganture capture per policy covid19 wear PPE."
Edi C.
DRYER WHIRLPOOL WHD560CHW0 "call tech line reference #7727929065 customer complaint takign too 5hrs to dry something , leaking and needs to cool down for 2 hrs in order to start cycle: call tech line info tech multiple parts replaced tech line advise unit needs to be broken to see what the problem is no erro codes found q1nq2n no siganture capture per policy covid19"
Jonathan H.
DISHWASHER KITCHENAID KDTM404KPS0 prescreening call; ordrng 1 W11036170 (float switch assm) and 1 W11410066 (board) and 1 W11412291 (pump)
Chris Z.
MICROWAVE IKEA IBMS1455DS00 Q1: noQ2: no no signature due to covid-19i have to order the main ower board im not gatting any ower to the mag; ordrng 1 W11196485 (cntrl) and 1 ovendolly
Francis C.
RANGE WHIRLPOOL WOS97ES0ES03 Training completed
Chris Z.
DISHWASHER KITCHENAID KDTM354DSS5 Q1: noQ2: no no signature due to covid-19i found the UI to not resond to all commands and so i relaced the ui and also the main cntrl
Sarkis M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 q1 no q2 no no sing c19 adj air damper to reduce air ckd ok
Jorge A.
REFRIGERATOR KITCHENAID KSSC48QVS10 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker and left the old icemaker with customer for proper fucntion. "
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "removed ice jammed inside chopper blade for ice bucket, ran test. dispenseng & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
WASHER WHIRLPOOL WTW4955HW1 "replaced main cntrl board & actuator shifter, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10913953 (SHIFTER) from stock"
Ramon H.
WASHER WHIRLPOOL MHW7100DW0 q1 no q2 no no sign due to covid 19 cx needs panel control; ordrng 1 W10748424 (panel-cntl)
Chris Z.
REFRIGERATOR WHIRLPOOL GI6FARXXB06 i found the ice maker switch was left off after previous repair Q1: noQ2: no no signature due to covid-19
Pablo V.
REFRIGERATOR WHIRLPOOL KRFF302ESS01 "unit need a new icemaker and water valve; ordrng 1 WPW10420083 (valve), used 1 W10884390 (ICEMAKER) from stock"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Q1: noQ2: no no signature due to covid-19i fixed cooling issue by altering the lacement of the sensor and having it directly inside vent to hel it not over cool the FF. were still waiting on the doors though; saved tckt
Larry G.
DISHWASHER MAYTAG MDB4949SHZ1 "q1no-q2no--no sign-covid-19--ran test cycle to verify heaters coming on. advised on cycle selection,running hot water befor starting cycle, and loading. unit ok."