Near Long Beach, CA 90803
Rose Kolstad
Job Details: 07/31/2019
MICROWAVE IKEA IBMS1455DS00 ordered new button for start switch; ordrng 2 W11116990 (button)s and 2 W11086664 (button)s
Near Los Alamitos, CA 90720
Larry
Job Details: 07/31/2019
WASHER WHIRLPOOL WGT4027HW0 "f7-e1,,,f0-e2...leaking oil from gearcase, belt off, and capacitor hanging down on floor.; ordrng 1 W11255272 (gearcase) and 1 2ndman (2nd man) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley), used 1 W11158830 (CAPACITOR) from stock"
Near Lynwood, CA 90262
Enrique Martinez
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Freezing in the refrigerator compartment, replaced the control box and thermistors, sealed gaps with silicone."
Near Norwalk, CA 90650
Robert Sims
Job Details: 07/31/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Refrigerator has a sealed system leak. Authorization wlfow00xpl1; ordrng 1 W10919804 (duct-air) and 1 WPW10143759 (dryer) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10913906 (coupler)
Near Los Angeles, CA 90036
Pablo Villalta
Job Details: 07/31/2019
WASHER WHIRLPOOL MHW7100DC0 found bad door hinge and latch; ordrng 1 WPW10208415 (hinge)
Near Los Angeles, CA 90034
Francisco Juarez
Job Details: 07/31/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 the refrigerator isnt cooling or freezing there isnt any frost pattern in the freezer customer states that the cooling has been lost slowly day by day this is sealed system problem customer is requesting the morning 8-12am; ordrng 1 W10832994 (compressor)
Near Long Beach, CA 90813
Chris
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL W8TXEWFYQ03 unit needs sealed system. fz is at 49 degreese; ordrng 1 WP2263920 (evaporator) and 1 WPW10463858 (compressor) and 1 sealedsystem
Near Los Angeles, CA 90045
Raymond Jackson
Job Details: 07/30/2019
DRYER MAYTAG MGDC465HW0 "replaced faughty ingitor, all test good; used 1 279311 (ignitor) from stock"
Near Long Beach, CA 90813
Chris
Job Details: 07/30/2019
WASHER WHIRLPOOL LTG6234DQ0 replaced a bad water valve and now unit works proporlyly.. i advised i found a leak coming from drain pump but cx will call for later service if needed
Near Long Beach, CA 90803
Rose Kolstad
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 ORDERED NEW FILTER COVER AND ICE MAKER; ordrng 1 WP67006331 (cover-filt) and 1 67006325 (bracket- f) and 1 WPW10300024 (ICEMAKER)
Near Long Beach, CA 90802
Chris
Job Details: 07/30/2019
MICROWAVE OTR WHIRLPOOL WMH31017HW3 SR:77345992 i was unable to get unit to work.. they advised i change the whireharness .... ive tried everything and still cant get this to work; ordrng 1 W11300385
Near Los Angeles, CA 90047
Francisco Juarez
Job Details: 07/30/2019
RANGE WHIRLPOOL WFG320M0BW2 replaced the ignitor with an ignitor kit from the truck stock the oven is turning on again showed customer.; used 1 12400035 (IGNITER KIT) from stock
Near Buena Park, CA 90620
Rose Kolstad
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 ICE MAKER NOT NEEDED NEEDS NEW ICE BUCKET TO BE SHIPPED TO CUST; ordrng 1 W11185686DS (ice-contnr)
Near Seal Beach, CA 90740
Chris
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 found kinked water line going into icemaker ...
Near Inglewood, CA 90305
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the air duct and restored air flow to refrigerator section.
Near Buena Park, CA 90621
Larry
Job Details: 07/30/2019
REFRIGERATOR FD WHIRLPOOL WRX735SDHZ00 adjust water dispenser tubing and tested for correct operation of dispenser.
Near Los Angeles, CA 90037
Pablo Villalta
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unit need a icemaker; ordrng 1 WPW10300024 (icemaker)
Near Inglewood, CA 90301
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Checked the refrigerator found ice maker in the off position. Lowered the feeler arm and ice maker cycled.
Near Santa Monica, CA 90403
Edi
Job Details: 07/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint bnot heat :run diagnose test found errro code 7-1 instru customer if water temp not meeting 120 heater will be disable also info customer of using rinse aid .
Near Los Angeles, CA 90006
Francisco Juarez
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced the fan to the fridge its working properly now.
Near Los Angeles, CA 90024
Raymond Jackson
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 cust had to leave; schdld next appmnt for 7/30 TUE !
Near Bellflower, CA 90706
Oriale Preston
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "replaced bad air damper too cold in ff section, set temps, working ok."
Near Los Angeles, CA 90291
Raymond Jackson
Job Details: 07/30/2019
REFRIGERATOR AMANA ASD2575BRS01 "chk and test refer, cust stated refer is working now but wanted me to look it over, did not find any problems"
Near Lynwood, CA 90262
Robert Sims
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW560CHW0 Error code f8 e1 but hot and cold valves operate normally in manual test mode also will display pf and lock the door; ordrng 1 W11322879 (acu) and 1 W11316771 (rf board)
Near Garden Grove, CA 92840
Ramon Heredia
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 cx water paddles was stuck took off and put back on correctly tested working good
Near Rancho Palos Verdes, CA 90275
Francis Cruz
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KSSO48FTX15 "complaing not cooling , found bad Motor - Evap , just replaced now its ok tested fine , for customer satisfaction i gave a customer my retail price on the part , now its ok tested fine ."
Near Long Beach, CA 90803
Rose Kolstad
Job Details: 07/30/2019
REFRIGERATOR FD WHIRLPOOL WRX988SIBM03 NEEDS NEW EVAP FAN MOTOR
Near Los Angeles, CA 90012
Jaime
Job Details: 07/30/2019
REFRIGERATOR AMANA ARB9059CS found a sealed system problem i gave customer the estimate
Near Los Angeles, CA 90291
Pablo Villalta
Job Details: 07/30/2019
MICROWAVE IKEA IBMS1455DS01 found bad button replace for a new part test start unit ok request completed
Near Los Angeles, CA 90002
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Checked refrigerator found freezer fan grille is missing and ice maker production is slow; ordrng 1 W11176847 (grille) and 1 WPW10300024 (icemaker) and 1 W10882923 (icemaker)
Near Long Beach, CA 90805
Robert Sims
Job Details: 07/30/2019
DRYER WHIRLPOOL WGD7500GC0 Checked the dryer found door to hinge screws missing. Installed four door screws and checked operation.
Near Seal Beach, CA 90740
Rose Kolstad
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 WATER LINE KINCKED REPAIRED WATER LINE
Near Long Beach, CA 90807
Enrique Martinez
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTE204DWH0 "Customer reported no water fill, I run diagnostis two times and water was working fine, working normal at this time, will monitor and call if problem reoccurs."
Near Fullerton, CA 92832
Victor Burgueno
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW5000DW2 "main board not fininshing the cycle no errors, repalced main board test good."
Near Seal Beach, CA 90740
Oriale Preston
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTE404DSS0 "found bad vent fan causing unit to stop mid cycle, need air vent fan replaced.; ordrng 1 WPW10469574 (vent asm)"
Near Los Angeles, CA 90043
Francisco Juarez
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT771RWYB01 the door was defective not right orderng door again...; ordrng 1 LW10354703 (door)
Near Los Angeles, CA 90018
Pablo Villalta
Job Details: 07/30/2019
DISHWASHER AMANA ADB1400AGW1 found bad sump pum; ordrng 1 W10888591 (sump pump)
Near Culver City, CA 90230
Edi
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint borken door seal: found damage door and seeal ordering part for customer; ordrng 1 LW10803965 (dor-fip)
Near Bellflower, CA 90706
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Checked the refrigerator found freezer temperature 8f and refrigerator temperature 39f. Advised customer of loading and airflow pattern to the refrigerator section.
Near Bellflower, CA 90706
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated for days they did not hear the evaporator fan motor running and temps were high. Replaced the evaporator fan motor and checked the air flow.; used 1 WP2315539 (EVAP FAN) from stock
Near Los Angeles, CA 90013
Jaime
Job Details: 07/30/2019
DISHWASHER JENN-AIR JDB8000AWS3 ound a bad out let dishwasher ok
Near Los Angeles, CA 90094
Raymond Jackson
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTE404DSS0 replaced faughty control panel. all test good
Near Los Angeles, CA 90066
Raymond Jackson
Job Details: 07/30/2019
DRYER WHIRLPOOL WGT4027HW0 helper complete
Near Los Angeles, CA 90066
Edi
Job Details: 07/30/2019
DRYER WHIRLPOOL WGT4027HW0 wld4u00al2 replaced main harness run diagnose test dryer heat all components tested ok to manufactory specifics.
Near Los Angeles, CA 90291
Edi
Job Details: 07/30/2019
LAUNDRY CENTER WHIRLPOOL NTW4516FW "Customer complaint not water level: run diagnose test no error codes all tested ok to manufactory specifics, info customer machine programed for water efficiency customer not satisfy with product."
Near Long Beach, CA 90805
Enrique Martinez
Job Details: 07/30/2019
REFRIGERATOR AMANA AFI2539ERM02 "FROZEN ICE MAKER FILL TUBE, DEFROSTED FILL TUBE AND ORDER WATER VALVE AND ICE MAKMER. WANTS LAST OF THE DAY; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve)"
Near Beverly Hills, CA 90212
Jaime
Job Details: 07/30/2019
DISHWASHER KITCHENAID KDTE204GPS0 installed the detergent dispenser
Near Anaheim, CA 92804
Victor Burgueno
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 per HR bad heater wire was broken cut-repalced
Near Los Angeles, CA 90292
Raymond Jackson
Job Details: 07/30/2019
WASHER WHIRLPOOL WTW7000DW0 "chk and test washer, reading f0e3 code , tech clared overload code and called w/p tech line and washer is working according to specs.7725476455"
Near Los Angeles, CA 90291
Edi
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer complaint leaking : found leak coming from water line at wall fix it no leak info customer to call plumber for leak at wall refrigerator ok all componentss tested ok to mnaufactory specifics.
Near Huntington Park, CA 90255
Enrique Martinez
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW7590FW0 helper complete
Near Long Beach, CA 90808
Rose Kolstad
Job Details: 07/30/2019
WASHER MAYTAG MVWB755DW0 ORDERED NEW TRANNY AND ROTOR IF NEEDED S CODE THE TRANNY; ordrng 1 W10811956 (drum assy) and 1 W10754161 (motor rotor)
Near Los Angeles, CA 90027
Jaime
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KFCS22EVMS1 found fridge ok. freezer door rails are a bit hard to open they need to be replaced. gave the estimate she will think about it
Near Cypress, CA 90630
Larry
Job Details: 07/30/2019
RANGE WHIRLPOOL JDR8895AAS replaced ignitor switch and holder. tested for correct operation.; used 2 WP3368921 (screw-torx) from stock
Near Inglewood, CA 90303
Robert Sims
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced the refrigerator section drain trough.
Near Los Angeles, CA 90018
Francisco Juarez
Job Details: 07/30/2019
RANGE WHIRLPOOL WEG515S0FV0 the top burners work and the broilers work the problem is the dsi board need to order it.; ordrng 1 W10898291 (dsi)
Near La Mirada, CA 90638
Larry
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 adjust front right roller. unit is now ok. no noises.
Near Los Angeles, CA 90024
Edi
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Customer complaint leaking : found water on top of frezer seal coming from mulle replaced it all tested ok
Near Los Angeles, CA 90004
Pablo Villalta
Job Details: 07/30/2019
DRYER MAYTAG MHW8200FC0 "found bad latch controlandpresure switch s code on the control door latch was install; ordrng 1 WPW10448876 (switch) and 1 W11201292 (motor), used 1 WPW10443885 (LATCH) from stock"
Near Cerritos, CA 90703
Robert Sims
Job Details: 07/30/2019
DISHWASHER AMANA ADB1400AGW1 Checked the dishwasher found debris caught in the drain pump impeller. removed the debris and tested operation.
Near Los Angeles, CA 90020
Pablo Villalta
Job Details: 07/30/2019
DRYER AMANA NGD4655EW2 replace timer run test heat ok request completed
Near South Gate, CA 90280
Enrique Martinez
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Not cooling in the refrigerator compartment, found ff not defrosting, replaced the defrost thermistor and main control board..."
Near Santa Monica, CA 90402
Edi
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW92HEFU0 found part of pedestal welding already broken due to machine movement call AIG advise part not cover part and labor not cover part needed to fix it XHPC155YU0
Near West Hollywood, CA 90069
Jaime
Job Details: 07/30/2019
DISHWASHER MAYTAG MDBH970AWS installed a new control panel.
Near Los Angeles, CA 90037
Pablo Villalta
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW560CHW0 file number 7725469581 replace motor/stator run spin cycle test ok request completed
Near West Los Angeles, CA 90025
Pablo Villalta
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRB119WFBM00 replace icemaker kit run test ok request completed
Near Tustin, CA 92782
Ramon Heredia
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 called tp for double labor # is klf6700nl2 replaced door tested working good
Near Los Angeles, CA 90291
Pablo Villalta
Job Details: 07/30/2019
WASHER MAYTAG MVWC465HW2 found bad motor and cap hrness control just in case; ordrng 1 W11249158 (control) and 1 W10832724 (motor) and 1 W11162560 (cap) and 1 W11156559 (harness)
Near Long Beach, CA 90815
Rose Kolstad
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 replaced freezer door extra labor WLEXFLEXL-2
Near Long Beach, CA 90815
Oriale Preston
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 helper for tech RK
Near Los Angeles, CA 90006
Jaime
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 found water in the fresh food compartment dripping from the freezer. removed freezers back panel and realligned the evaparator and panel itself. unit ok
Near Long Beach, CA 90806
Enrique Martinez
Job Details: 07/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Not freezing, intermittently, compressor runs for 20 min, overheats and stops, good frost pattern till compressors stops running cycle repeats, ordering compressor, may need inverter box.; ordrng 1 W10780378 (compressor) and 1 W11087200 (invrtr-box) and 1 W10913906 (coupler)"
Near Los Angeles, CA 90062
Francisco Juarez
Job Details: 07/30/2019
DRYER MAYTAG MGDX655DW2 the dryer has a long vent thats the reason why its not drying properly.explained to customer
Near Long Beach, CA 90802
Chris
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW5620HW0 sr:7725479724 im unable to replicate issue but cx showed me how wet some of his towles come out and their soaked... im getting off balanced load and also pressure error but tech support advised cx must me using too much detergent.. cx showed me how much he uses and its perfect.. hes not over or under loading unit..; schdld next appmnt for 8/2 FRI !
Near Long Beach, CA 90815
Rose Kolstad
Job Details: 07/30/2019
RANGE MAYTAG MGR6600FZ1 REPLACED FRONT BUNNER HEAD
Near Los Angeles, CA 90027
Jaime
Job Details: 07/30/2019
WASHER WHIRLPOOL WFW5620HW0 found washer not valanced properly had feet adjusted. washer ok
Near Cypress, CA 90630
Victor Burgueno
Job Details: 07/30/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 per test ice maker thermistor open and there was only a ball of ice at biggening of freezer evap. repalced both evap. compressor and ice maker.
Near Anaheim, CA 92802
Larry
Job Details: 07/30/2019
STOVE - GAS WHIRLPOOL WFG515S0ES1 left and right front burners not igniting correctly.; ordrng 1 W10881749ds (cap-burner)
Near Los Angeles, CA 90291
Raymond Jackson
Job Details: 07/30/2019
RANGE KITCHENAID KSGG700ESS1 "replaced faughty panel, all test good"
Near Artesia, CA 90701
Robert Sims
Job Details: 07/30/2019
DISHWASHER KITCHENAID KUDE70FVPA3 Found water leaking through pump and motor assy.
Near Irvine, CA 92620
Sarkis Mossessian
Job Details: 07/29/2019
DISHWASHER WHIRLPOOL WDTA505SAHZ0 installed motor pump ckd working ok and ck for leack ckd ok2 yr waranty frome coctco
Near Long Beach, CA 90804
Rose Kolstad
Job Details: 07/29/2019
DRYER WHIRLPOOL CGM2745FQ0 replaced coin slide
Near South Gate, CA 90280
Enrique Martinez
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Light in the refrigerator compartment not working, replaced the door interlock switch and tested, ff led module working fine now...."
Near Los Angeles, CA 90025
Raymond Jackson
Job Details: 07/29/2019
DRYER MAYTAG MEDC465HW0 "found faughty seal and open fuse; ordrng 1 WP3977767 (thrmst-fix) and 1 279838 (element,heater) and 1 W10900067 (cutoff-tml) and 1 WP3392519 (thermal fuse) and 1 W10861521 (seal-door)"
Near Garden Grove, CA 92840
Ramon Heredia
Job Details: 07/29/2019
DRYER MAYTAG MGDX655DW2 cx door was popping open during cycle found door catch wasnt closing properly ....took catch off and widened it put back on and tested working good
Near Los Angeles, CA 90036
Pablo Villalta
Job Details: 07/29/2019
REFRIGERATOR JENN-AIR JFC2290VTB2 repair track in place lift door and ajust door seal back in place if problem cont.door seal will need to be replace
Near Long Beach, CA 90815
Rose Kolstad
Job Details: 07/29/2019
DRYER MAYTAG MGDB835DW ordered new main board; ordrng 1 W11133021 (cntrl-elec)
Near Villa Park, CA 92861
Sarkis Mossessian
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KSSS48QDX05 i.m fill tub was frozen defrosted ckd working ok
Near Inglewood, CA 90302
Edi
Job Details: 07/29/2019
DRYER WHIRLPOOL WGD5620HW0 Customer complaint error codes f3e3 : found bad thermistor replaced it run diagnose test all components tested ok to manufactory specifics. advise customer to check airflow of vent.
Near Irvine, CA 92620
Sarkis Mossessian
Job Details: 07/29/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 installed frezeer and refg gasket ckd ok was dameg
Near Los Angeles, CA 90066
Raymond Jackson
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "cx compl refer never worked, tech found damanged and broken wires coming from cabnet and can not be replaced. tech called w/p bill for dign"
Near Long Beach, CA 90805
Rose Kolstad
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 repaired water inlet at the dispensor
Near Santa Ana, CA 92701
Ramon Heredia
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTM354ESS3 cx needs sump and motor; ordrng 1 W10805015 (SUMP AND MOTOR)
Near Garden Grove, CA 92840
Ramon Heredia
Job Details: 07/29/2019
WASHER MAYTAG MVWB835DW4 cx needs gear casing replaced; ordrng 1 W10811956 (gear case) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 2nd (man)
Near La Habra, CA 90631
Oriale Preston
Job Details: 07/29/2019
RANGE WHIRLPOOL WFG320M0BS "found broken glass for oven door, needs part replaced; ordrng 1 W11176456 (glass-door)"
Near Anaheim, CA 92804
Ramon Heredia
Job Details: 07/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 cx needs water valve; ordrng 1 W11175771 (water valve)
Near Los Angeles, CA 90018
Francisco Juarez
Job Details: 07/29/2019
WASHER WHIRLPOOL WTW4850HW1 replaced the water valve to the washer no more problems to the washer cx present.
Near Beverly Hills, CA 90212
Pablo Villalta
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KRF507HPS00 run test water no problem found advise customer abouth normal soun and oxigen on the water request completed
Near Santa Monica, CA 90405
Raymond Jackson
Job Details: 07/29/2019
OVEN JENN-AIR JGRP548WP02 found rt larger oven not holding temp and after 20 min would not reignite; ordrng 1 W11113650 (igntr-oven) and 1 WPW10131825 (sensor) and 1 WPW10511278 (module-spk) and 1 W10888661 (cntrl-elec) and 1 WPW10116108 (module-spk) and 1 W11239228 (valve-gas) and 1 W10311268 (valve-gas) and 1 2ndtech (2nd tech)
Near Irvine, CA 92602
Francis Cruz
Job Details: 07/29/2019
REFRIGERATOR WHIRLPOOL KUWR204ESB00 Helping training sd