Alex - Los Angeles, CA
Gentleman who came to repair was very friendly, explain everything and did it at the fast time
Claudia - Trabuco Canyon, CA
Carlos - Compton, CA
Debra - Costa Mesa, CA
Friendly and fast
Great Service but comes with a Lecture
Nick - Rolling Hills Estates, CA
Paradise was great in coordinating service and communicating status. Service was fine, but being lectured by technician was awkward and not necessary.
This experience was GREAT compared to 11/19
Sandra - Los Angeles, CA
Paolo was very knowable...very efficient...cleaned up after himself & had a calm demeanor even though I was very Irritated at the beginning of our appointment I really had to be quite forceful w/company management to get this quick appt Company needs to have a “when-customer-is-irate-due-company-screw-up” plan for customer service team who are maning the phones. There needs to be a fast track system for when paradise messes up . Phone team would not do a direct re-schedule w/me even though the 11/19 screw up was their fault They made me go through all sorts of hoops, Including, but not limited to, re-scheduling through AIG ...And even then they said nobody could come that day I had to wait two or three days So I was very pushy & irate until I got management on the phone
David - Los Angeles, CA
The fact that I’m disabled seemed to not have an effect on Enrique. Enrique was very courteous and professional. He went directly to each problem and took care of both of my problems in a timely and completely efficient way. Also explaining the problem and how to approach it if it ever happens again. It is my opinion that this gentleman is a very positive individual that brings a great deal of knowledge an professional courtesy to his job. He is definitely a great asset to your company!!!!!
Great repair experience
Mary - Los Angeles, CA
Aundrea - Ladera Ranch, CA
John - Ladera Ranch, CA
Paradise Appliances was quick to respond. The technician was professional and personable, and explained exactly what caused the issue. He had parts available and was able to repair our dryer in no time!
Did not fix the problem.
Cheng - Irvine, CA
The technician was late and not helpful
Nila - Newport Beach, CA
Great service and tech
Julie - Santa Ana, CA
Bad Product made worse by excuses from Paradise Appliance
Kj - Los Angeles, CA
Cannot even describe how throughly disgusted we are with this place, from NEVER answering their phones to the number of “repairs” that never solved the problems.
My Service Tech was great.
Ed - Huntington Beach, CA
Scott - Lomita, CA
Edi the repairman was terrific!
Greg - Los Angeles, CA
Great service, very competent repairman!
Lawrence - Manhattan Beach, CA
Alyce - Mission Viejo, CA
My overall experience was not satisfactory. Your company Service Tech Doug Scott did not complete the problem discussed. Only thing he completed was remove Demo Mode from Screen, Message from screen indicated FBEO cooling fan speed set too low was discussed. Doug said this fan gets dirty and will go out, I will type in override so you do not get message, that did not happen, He did not attempt to offer or change out the fan. When he left the glass screen went dark and I phoned him on his cell and he told me what to do to get the clock back. I thought the oven would work since I was hosting for my large family. Message regarding cooling fan kept appearing, NO OVEN. I WANT MY SERVICE CHARGE OF $109.99 CREDITED BACK TO MY VISA CARD. THANKSGIVING WAS RUINED FOR ME. DOUG COMMENTED YOU GET THE PART AND I WILL INSTALL IT FOR FREE. IS THIS YOUR NORMAL MODE OF CONDUCTING BUSINESS WITH CUSTOMERS? I AM CONTACTING YOUR ACCOUNTING DEPT. TO DISCUSS REMOVING THIS CHARGE. ALYCE LEONHARDT
Pamela - Marina del Rey, CA
ray is excellent, understanding & patient. He is going out of his way to help me fix my oven properly and timely.
Lena - Bellflower, CA
Quick and polite
Gwen - Los Angeles, CA
Professional and friendly service men.
10 rating out 10
Rosa - Norwalk, CA
Lucila - Downey, CA
Angel - Gardena, CA
Fast and good
Great Expeditious Service
Nykia - Los Angeles, CA
Edi took care of my problem very quickly and effectively. I am very happy with his service. Good news: My washer was fixed. Bad news: Now, I have to wash.
Randy - Carson, CA
Great service and an awesome guy. Highly recommend!
Michele - Los Angeles, CA
No repair was needed
Gary - Torrance, CA
Ann Marie - Irvine, CA
Great service. Very polite dispatchers. Extremely knowledgeable tech “Doug”.
Jonathan - Los Angeles, CA
Julie - Aliso Viejo, CA
Doug was great. He was super communicative and helpful. Thank you!
Kevin - Los Angeles, CA
Great service and on time
Bob - Gardena, CA
No problem which I like.
Amy - Los Angeles, CA
Sergio - Los Angeles, CA
Very professional and knowledgeable.
Paul - Los Alamitos, CA
Service was done quickly and efficiently. Technician was polite and knowledgeable.
Chuck - Garden Grove, CA
Les - Santa Monica, CA
After being late and not having the right parts he had to come back the next day to repair it. The only thing he did right was giving me a discount which was totally deserved! I waited 4 hours then got a call 30 min after the time frame and he came and then said he didn’t have the right parts! So I waited for nothing! Basically wasted half a day for nothing!
Kenny - Garden Grove, CA
Jordan - El Segundo, CA
Chris was one time, did what he said he would do and was professional. Thank you!
good job well done
Ronald - Los Angeles, CA
Fixed the dishwasher!!
Benjamin - Aliso Viejo, CA
Very good Service
Ione - Carson, CA
Happy with the service done
A few things...
Dale - Santa Monica, CA
He came on time, was polite and informative. I have no issue with him. However...he told me that the part I need was a compressor - a compressor "kit" and that KitchenAid no longer made them. But I went online and found that there were kits - but not thru KitchenAid. They appeared to be made by Embraco - who made the original. This is your policy but it cost me around $100 bucks and it would have been nice if you got the parts without KitchenAid's endorsement. Lastly - it appeared the compressor wasn't working, but the process of elimination could have found a problem elsewhere - the electronics for instance was failing to signal some device further down the chain.
Great Service and Explanation of Everything
John - Mission Viejo, CA
Treated me like a VIP, explained it was not broken and why water was in the dishwasher and options for soap to help with the smell. Great guy!
Your Amazing Employee
Nickolette - Costa Mesa, CA
John, the tech we had, was the most polite, knowledgeable person. He was personable and asked if there was any other questions we had or if there was any other appliance that we needed looked at while he was there. Our kitchen appliances are all from IKEA and the experience with them was perfect and above expectations. So it makes sense that they would partner with a company like you - congratulations
Whirpool Washing Machine repair
Michele - Irvine, CA
Knowledgeable and professional service
Kirk - Mission Viejo, CA
Doug from Paradise Appliance was the best. He found and fixed the problem with our new dishwasher quickly. He is extremely nice and very professional. We are 100% satisfied with the service.
Chris - Santa Monica, CA
Great service call. Knowledgable. Fast. Easy to work with.
Great Service, Outrageous Price
David - Santa Monica, CA
The service was fine but I never received a reply when I asked what was the basis for the $220 labor charge. The repairman was there less than 40 minutes.
Great service provided
ciecie - Garden Grove, CA
Ramon was very nice and helped with our issue. It's unfortunate that Home Depot installers would deliver a washer and leave the shipping bolts on the machine.
Nancy - Santa Monica, CA
He is very professional And knowledgeable. You are lucky to have him as an employee
Evelyn - Garden Grove, CA
Completed the work in excellent timing.
Fixed my problem
Paul - Huntington Beach, CA
Juan - Buena Park, CA
Very efficient and courteous service
Sharon - Lake Forest, CA
Refrigerator Warranty Repair
Robert - Costa Mesa, CA
Courteous and prompt service.
Great service. They kept me on the loop of everything
Maria - Bell, CA
Excellent serviceman!!!!!!Service tech was clean, courteous and on time. Also had a great personality, and put my refrigerator back perfectly.
Julia - Seal Beach, CA
Unfortunately, he has to come back because the icemaker wasn't just sick.......it was dead. He will be coming again with a new one
Friendly and professional service technician
Ronald - Manhattan Beach, CA
Paradise called day before to confirm service call. Received call next day from Mr Martinez 2 hours before scheduled time. Another customer canceled and was available to come earlier. He arrived on time 30 minutes later. Found and corrected the problem 45 minutes later. It was amazing that he had the part in the his truck and was able to complete the service call that day in an hour. Mr Martinez was on time, friendly and professional. This is the second great experience with Paradise.
Very professional, fast, and knowledgeable
Carol - Los Angeles, CA
Very professional, courteous, was able to diagnose quickly
Great service and excellent service tech, Robert! Thank you!
Wanda - Downey, CA
Hai - Torrance, CA
The technician was very polite and did a great job.
Doug was very professional and informative.
Kim - Irvine, CA
So glad that Doug was assigned to our service call!
James - West Hollywood, CA
Victor - Los Angeles, CA
He did a fantastic job fixing our refrigerator. His service was above and beyond. He saw multiple problems and he took the time to fix every issue the refrigerator had. I will rate him 100% satisfactory. Wish all technicians were like him. The previous technician didn't bother to do a thorough examination. Which is why we had to call again to get our fridge service. Thank you once again. Please let his superiors know he's a fantastic technician.
Rose does an excellent job repairing appliances
Karen - Los Alamitos, CA
We have had Rose come to our house several times to fix our dishwasher. She is so competent that we ask for her by name.
Dennis - Torrance, CA
Preston did an excellent job diagnosing and remedying the solenoid problem with our washer.
Courteous and professional.
RC - Irvine, CA
Very happy with the service and the very reasonable repair cost. I highly recommend Doug Scott!
punctusl...was professiional and completed the job timely
Evalena - Los Angeles, CA
same as review / title
James - Aliso Viejo, CA
5 Minute Service Call - $109.95
Ginger - Huntington Beach, CA
Jonathan Hitchman arrived, I explained problem he put Business Card on inside of dryer door & told me I had a "Dryer Vent" problem, then charged $109.95 Expensive Service Call and dryer still did not operate properly.
Ronald - Los Angeles, CA
quick and well and well done
Best service I’ve ever received
Eric - Midway City, CA
Ramon was great. He very informative and shared many useful tips.
On-time Performance --Outstanding!!!
Armando - Long Beach, CA
Larry did an outstanding job repairing my stove. There was a hiccup in the beginning but Larry called and told me how he would resolve the situation. I appreciate honesty, but ”on-time” technicians who are knowledgeable and personable are hard to find. I thank the folks and Jenn-air and Paradise for a job well done!!! Armanfo
Very professional, very helpful
Lianne - Lake Forest, CA
Technician was very courteous, clear, and helpful. He explained what went wrong and didn't make a mess or anything. He answered questions and helped us out.
Peter - Irvine, CA
Great customer service
Moses - Torrance, CA
On time and called prior to arrival. Great customer service and explained in detail on what needs to be done and answered all questions. Very polite.
Han - Mission Viejo, CA
Very bad service.
Rachel - Los Angeles, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
James - Redondo Beach, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
ENRIQUE IS THE MASTER REPAIRMAN !!!
James - Redondo Beach, CA
ENRIQUE IS THE MASTER REPAIRMAN !!!
Joie - Los Alamitos, CA
Excellent customer service - Highly skilled.
Paul - Los Angeles, CA
I am extremely happy with how Frances solves our appliance issues. He was fast, had great knowledge and was extremely courteous.
Bad service (time to get parts and install take 4days unbelievable) I am very upset and unhappy
Jim - Irvine, CA
Service tech. Is ok
Charles - Rancho Palos Verdes, CA
"Attn:Best Buy Westminster - Westminster, CA
Service was fast
Gas company came and it’s working fine. Said the problem is the dryer.
Wendy - Westminster, CA
After the guy came I called the gas company and got an appointment way in the middle of the month so had to wait for them to come. They checked everything and the gas part is working properly. The problem is the dryer not the gas as the worker said.
Great, friendly service!
Kevin - Santa Ana, CA
Knowledgeable, friendly and no fuss service.
Joe - Santa Ana, CA
Working better now.
Johnny is excellent
Roy - Huntington Beach, CA
Johnny is a great asset to the organization, excellent Technician. The only issue was that the office didn't call to make or confirm the appointment which caused me to scramble to get home to get the refrigerator fixed. The price was great because it was warranty work. I have no basis to judge pricing.
Eddie was very helpful, thanks again!
Giang - Beverly Hills, CA
Flavia - Los Angeles, CA
Kirsten - Manhattan Beach, CA
Chris was great.
Elvin - Fountain Valley, CA
Got here on time. Efficient. Did his job and left.
Great Service, On Time
Chinh - Stanton, CA
Nice guy. He came on time to fix my fridge. Good service Overall. I am still under warranty so I am not sure about the pricing.
Rose Kolstad is very knowledge on her job.
Sandy - Torrance, CA
Rose Kolstad is 2nd repair person and she is very knowledge on her job. Find out the problem soon and repaired the range. also she explained the problem and gave some tips on how to use this range. She handled the repair job is much better, compare the the 1st guy came and he can't find out the problem, but insisted said he fixed. I think your Co should ask the 1st guy to learn more from Rose. I'm satisfy rose service.
Great service and experience with the repairman
Andrew - Torrance, CA
Experienced Technician, great service
Christina - Torrance, CA
Luis - Los Angeles, CA
Rafael - Rancho Santa Margarita, CA
The Way it Should Be
Shondell - Los Angeles, CA
Great communication, timely response, perfect repair. Thanks!
Very polite & pointual
Robert - Norwalk, CA
Jumped right in to trouble shoot
Jean - Redondo Beach, CA
Enrique was very nice and courteous. He was able to give me advice but was not able to correct the problem which was a high pitched sound. Unfortunately, it wasn't making the sound during the appointment.
Terri - Manhattan Beach, CA
Enrique did great job fixing my freezer. It seems to be working fine now. However, there a small burn in my kichen rug possibly due to hot appliance used. I can't be positive but it was not there previously. Thank you, Paradise. Terri
Loro - Tustin, CA
I think he did a great job helping with my broken dishwasher dish rack. Thanks!
Doris - Los Angeles, CA
Darrell - Huntington Beach, CA
Mary - Laguna Beach, CA
I was not given a price. I figured it was tsken care of by my insurance.he was very courteus and knowledgeable.
Great tech very knowledgeable n very thorough
Virginia - Fountain Valley, CA
Glad to meet John (tech) very nice n pleasant to talk to. Very professional
Sara - Mission Viejo, CA
Doug was amazing- he was on time, fixed our dishwasher quickly and was super clean!
Luis - Los Angeles, CA
Jim Santa Ana
Jim - Torrance, CA
I wasn't here to meet him. He said it wasyrhe washer that is leaking & it's the pipe behind it. I told him the water leak was soapy. He couldn't explain why. I'm monitoring it & the area is dry so it's not the pipe behind the washer.
Very nice and courteous service
Nasir - Culver City, CA
On time good follow up
Parmasivan - Los Angeles, CA
Very very good service
Great Service, courteous
Alvin - Mission Viejo, CA
Dale - Redondo Beach, CA
he was quick in finding out my problem and the fix!
On time and great service
Renee - Los Angeles, CA
Sandy - Manhattan Beach, CA
Fabulous work and very professional Will call again!
Ramon is great!
Daniel - Stanton, CA
Heidi - Redondo Beach, CA
Very good service. Our repair man was fast and curtious. I just wish it hadn’t taken four days fir the first appointment.
Debbie - Westminster, CA
Francis - Great Service and Customer Service
Gregory - Los Angeles, CA
Francis was great, but the delay of the scheduled service call was not reasonable for running a business.
Hope - Los Angeles, CA
Very nice and helpful. I asked for the repair person to bring some parts on their truck so I wouldn't have to take off work again for another visit. But they didn't and so I am not fixing but instead buying a new microwave. What a waste of time and money.
Not favored technician
Darshna - Cerritos, CA
I had specifically asked for a different technician as my first experience with Victor had been so bad! They sent him again anyway!!
Alicia - Marina del Rey, CA
I needed a part and it came earlier than expected and Raymond was proactive in getting it to me!
The gentleman that came and helped me was very nice and your great service took the time to check everything and I haven't had a chance to start it ba
Ruth - Long Beach, CA
Great service the service guy that helped me was great
Ramiro - Bell Gardens, CA
Great. Very polite. And respectfull person, his service, was super great. An informative
Joyce - Los Angeles, CA
Reliable. Kind. Hardworking.
Very great service
Karina - Los Angeles, CA
Efficient and Fast
Oliver - Los Angeles, CA
Tina - Huntington Beach, CA
John & Dennis were excellent diagnosed and fixed correctly. my 1 year old refrigerator and is now working Great! Thank You!!
Ana - Long Beach, CA
Jonny went above and beyond. He was friendly and attentive. He looked the part and put on shoe covers the moment he came in. I would recommend Paradise to anyone who asks.
Albert - Huntington Park, CA
Victor is The BEST!
Kristine - Manhattan Beach, CA
Victor was amazing! He was polite, friendly, and good at his job. He not only fixed the issue he was called out for, but also one that I have been having for five years that I have struggled to get fixed. I would recommend his service and care to anyone.
John - Los Angeles, CA
Feedback for Service provided
Ravi - Ladera Ranch, CA
Doug was very polite and fast to identify the issue and fix it for us within no time. He gave us helpful tips for the future as well.
Great job on the fridge and dishwasher
Frank - Costa Mesa, CA
Chris did a great job, was very polite, very profession and would like him back again.
Joe - Torrance, CA
At the end everything turned out great! Chris did a great job, a true professional, very polite and and a great personality. He went above and beyond the normal course of the repair.
Good Service/Technicn however found nothing
Mary - Gardena, CA
Problem not found.
Great and professional services
Josep. Shahinian - Los Angeles, CA
Will definitely recommend Paradise services to anybody who need to fix their appliances
Fixed my problem
Hitchcock - Los Angeles, CA
Lots of visits, one missed appointment, but got my problem solved and technician was friendly.
very efficient and pleasant
Lorraine - Torrance, CA
Mark - Irvine, CA
David - Los Angeles, CA
Very satisfied. Professional, honest, skilled.
Joyce - Los Angeles, CA
Wow what great help! They fixed my range no mess quickly and with a smile
Sandylee - Rancho Santa Margarita, CA
Your service rep was very professional and prompt
Haibo - Huntington Beach, CA
Heidi McCollough - Laguna Hills, CA
Ira and Judy - Newport Beach, CA
The service was fantastic! Courteous, professional, on time and very efficient! They fixed our problem and exceeded our expectations! We will use your service if needed in the future and will recommend you with the highest praise. Thank you !
Jackie - Long Beach, CA
She appears to have known the equipment.
Jim - Santa Monica, CA
Ray was very helpful and had a great attitude. Got the job done!
Good response time, punctual.
Omar - Lakewood, CA
Ruben - Santa Ana, CA
Donald - Hermosa Beach, CA
Good intentions but problem not resolved
Susan - Long Beach, CA
The service person was very pleasant and professional. She was the second person to attempt to fix the problem and she did the same thing that the first service person did. Within 24-48 hours in both cases the problem recurred. It appears that both service people addressed the symptom but failed to find the underlying problem that is causing the gasket failure for which we summoned their help.
Service was great but the tech was a “grump”
Ruben - Irvine, CA
Everything went really well and the repairs were completed in a timely manner.
Very Well Done
Glen - Huntington Beach, CA
Bonnie - Laguna Hills, CA
Doug was great. Very polite and knowledgeable.
Complete satisfaction with service
Bill - Garden Grove, CA
Problem was solved and repaired. The Service Rep Preston was the best, explained everything and completed the repair on time.
Nicole - Redondo Beach, CA
Great, freindly and fast service.
Suriel - Signal Hill, CA
Jeffrey - Los Angeles, CA
Really professional...very kind and knowledgeable. This was a multi step process but felt comfortable the entire time. Perfect 10 for Francisco
Service on washer
Albert - Santa Ana, CA
Doug found the problem right away and ordered parts same day
William - Irvine, CA
Great service. He fixed my washer right the first time
Siamak - Los Angeles, CA
Dixi - Los Angeles, CA
Garrick - Mission Viejo, CA
Courtesy and professional to my wife
Michelle - Huntington Beach, CA
Howard - Beverly Hills, CA
Very good and very reliable.
They know what they are doing
Clifford - South Gate, CA
I had these guys come out to look at my Whirlpool washer and a days with everything being a computer is sensor. To pin point problems becomes harder and harder. They explained the list of thing ask me questions. Then after checking the machine they told me one the fix it or Two they just did nothing and major part needed to be replaced. There honesty was good they told me they'll be out for the next couple hours. If I was to run a load and figure out any issues to contact him and let him know. after I did it came back within a week and replaced it and it's been working fine ever since
Bill - Rancho Palos Verdes, CA
edi was professional and a pleasure
Emily - Santa Monica, CA
the labor charge was too high
William - Buena Park, CA
Msbillie - Los Angeles, CA
Rolf - Stanton, CA
It w a s great
Audrey - Huntington Beach, CA
Sarkis did a great job and the refrigerator is still working at this time. Thanks.
Richard - Cerritos, CA
Very professional, polite, knowledgeable and respectable.
Michael - Huntington Beach, CA
Jonathon was knowledgeable, professional and courteous.
Whirlpool French Door Frig Repair - Great Service!
Eva - Santa Monica, CA
Service person was prompt and thorough. Nice it's like brand new!
Emma - Cypress, CA
Doug was great! very courteous and knowledgeable.
Steven - Torrance, CA
Great service, technician and price
Douglas - Lakewood, CA
ice formation on the freezer light.
Teruko - Huntington Beach, CA
This is the second time the ice formed near the freezer light since I bought the refrigerator,This is the only problem I had. It was fixed promptly and he was very kind. I appreciate it.
The technician was great!
Virginia - Tustin, CA
Some companies apply the service call price to the cost of the part and the labor. I thought it was a bit expensive to replace a part which cost less than $25.
Dennis - Los Alamitos, CA
Judy - Marina del Rey, CA
i've been very happy w/ the service of paradise appliance. they let me know the day before a 2 hr window and call about 20 minutes before they show up. They have always been on time, polite and professional
Supper nice and honest person to deal with.
Maria - Cypress, CA
Met Ramon and talked to him only for a short time. However, he explained the problem and gave us his opinion and was honest enough to tell us we were better off getting a replacement stove rather than repairing the 15 year old one.
still not working!
Jill - Los Angeles, CA
very nice service men but my fridge still isn't fixed. I've paid hundreds of dollars and it's still not working . I'm not sure why they can't figure it out. Theyve been out here three times and still the same problem!
Rachel - Santa Ana, CA
Doug was a complete professional. I really appreciated the kind and friendly service.
Diana - Los Angeles, CA
Pablo was great, he knows his stuff! And he was on time and thorough. Frank
Anne - Santa Monica, CA
problem fixed and very nice polite friendly person!
Arturo - Los Angeles, CA
Great service - Bad automated system
Jason - Costa Mesa, CA
Took so many reschedulings finally get a correct appointment time. Problem could have easily been resolved if an automated system wasn’t handling the calls. Please have humans handle the phones. The technician that handled the service was very professional and did the repair quick!
Barbra - Inglewood, CA
Sam - Costa Mesa, CA
Louis - Manhattan Beach, CA
The tech was awesome. Was here on time and went above and beyond to quickly fix the problem
Antonio - Los Angeles, CA
Suzanne - Manhattan Beach, CA
FREEZER WHIRLPOOL WZF34X20DW01 replaced parst tested unit no furtehr issues no leaks no issues with controsl all checked out fine use autho - wrppz00nl2
DISHWASHER KITCHENAID KDFE104HBL0 "tech chk dishwasher, put through dign and cycle , all test good, no codes,q1-no q2-nono sign due to cv 19"
DISHWASHER KITCHENAID KDTE204EPA0 not pumping the water; ordrng 1 WPW10605058 (pump and motor)
DISHWASHER WHIRLPOOL WDT910SAYE0 "found water leak at sump motor assy, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10482482 (pump&motor)"
REFRIGERATOR WHIRLPOOL WRF757SDHZZ00 Q1 no Q2 no.No signiature due to covid-19. replaced the freezer light module and the ice bin is full.
WASHER WHIRLPOOL WTW8900BC0 q1no-q2no--no sign covid19----basket bearing sticking on bearing shaft--basket not floating; ordrng 1 W10435302 (bearing)
REFRIGERATOR JENN-AIR JFD2589KEP fz temp-5fridge temp-39the fridge is working properly there is nothing wrong with it at this momentq1.noq2.nono signature due to covid19customer is just paying for the visit
FREEZER WHIRLPOOL WRT314TFDB00 found a gap on the door raise door and steam all the ice trest ok request completed Q1no Q2no no signcovid 19
WASHER WHIRLPOOL WFW9750WW01 "found bad motor cntrl board causing no start issue & bad bearings for loud noise, cust declined est will replace unit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WTW5000DW2 replaced the washplate the cam the hub and the transmissioni had to break the washplate it was stuck on the transmissionq1.noq2.nono signature due to covid19
WASHER WHIRLPOOL MVWX655DW2 q1 no q2 no no sign due to covid 19 cx had a stuck drain pump unplugged and reset working good
WASHER MAYTAG MVWC565FW1 "found drive pulley rubbing on motor cover reinstalled pulley tighten nut, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER WHIRLPOOL MGDC465HW0 "found cust exuast vent clogged causing long dry times, advised cust to clear vent, unit heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
STOVE WHIRLPOOL SF368LEPQ1 PO: 4700922204 q1 no q2 no no sing c19
LAUNDRY CENTER WHIRLPOOL WET4027EW1 q1no-q2no--no sign --covid-19---removed top and front panel ...did cycle complete with load---unable to verify leak at this time--1 tab on righ side of tub ring was loose.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 REPLACED CONTROL AND HARNESS NO FURTHER ISSUES AT THIS TIME
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 q1 q2 no co sing c19 unit ckd working normal at this time refg 37f frezeer 0f
OVEN WHIRLPOOL WOD51EC7HS01 q1q2 no no sig covd19 protocl use autho for repairs - WRPPT00NL2replaced parst etsted unit also connected it to wifi for customer to do teh update all etsted ok n ofurtehr issues
REFRIGERATOR WHIRLPOOL WRX735SDBE02 placed the data logger inside will come bacl wenesday to pick it up q1.noq2.nono signature due to covid19; schdld next appmnt for 8/12 WED !
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1q2 no no sig cvd19 protovcl W11174870 - door unit needs new panel; ordrng 1 W11174870 (panel)
DISHWASHER KITCHENAID KDTE334GPS0 found water in dishwasher unscrew botton panel remove drain pump remove a piece of glass test drain ok screw panel back request completed Q1no Q2no no sign covid 19
WASHER WHIRLPOOL WFW560CHW0 "ref#7728235523, per partner team nothing is cover cause is residential and is use in comercial store, customer decline estimate and refuse to pay for trip/diagnos charge, i informed to clames. to send a bill for 134.95, and i told the lady she'll get a bill"
REFRIGERATOR KITCHENAID KRFC704FPS03 run test set temp to recommended adivse customer how the refrigeator work test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Q1 no Q2 no.No signiature due to covid-19. The refrigerator reboots every 10 to 15 m,inutes. Refrigerator temperature is warm. Ice maker not working.; ordrng 1 W11114721 (main board) and 1 W11314429 (ui) and 1 W11336586 (orion board) and 1 W11024494 (fan) and 1 W11394920 (cover freezer)"
REFRIGERATOR MAYTAG MFI2269VEM10 compressor comes on but doesn't get cold-ordered evap. compressor and access valve; ordrng 1 W10160407 (compressor) and 1 W10166256 (evap.) and 1 W10913906 (access cvale)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 bad compressor pulling 10A- ordered; ordrng 1 W10507884 (compressor) and 1 w10913906 (access valve)
REFRIGERATOR WHIRLPOOL KSSS42QMX00 need to order second man the valve is in the back ; schdld next appmnt for 8/11 TUE !
COOKTOP WHIRLPOOL MGC7536WS00 Q1 Q2 NO NO SING NEED SWITCH HARNSS PARTS NOT AVL TO REAPIR
REFRIGERATOR WHIRLPOOL WRS315SDHM01 the fridge is working properly there is nothing wrong with the fridge temps are okay q1.noq2.nono signature due to covid19
DISHWASHER WHIRLPOOL WDF560SAFM2 unit need a new sump pump; ordrng 1 W11085683 (sump pump)
WASHER MAYTAG MVWB835DW5 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found overload error code. Cleared the error code tested operation and recalibrated the washer.
WASHER WHIRLPOOL WTW4855HW1 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found error code f0-e5 off balance load. Tested the washer all functions normal. Recalibrated the washer.
WASHER WHIRLPOOL WTW5000DW3 "unit had code for long drain, shaft was siezed, chercked pump intermittnly is siezing up ordering pump and motor will retun nxt week q1q2 no no sig cvd19 protol ; ordrng 1 W11399437 (pump) and 1 W10890624 (motor-drve)"
DRYER MAYTAG MGDB725BW0 Q1 NO Q2 NO NO SING ; ordrng 1 4392067 (REPAIR-DYR) and 1 WPW10547292 (pulley-idr)
DRYER WHIRLPOOL CGM2745FQ "found faughty timer, dryer runs all the time.q1-no q2-nono sign dur to cv 19; ordrng 1 WPW10114740 (key) and 1 W10521400 (harns-wire) and 1 WPW10327105 (switch-cyc)"
OVEN JENN-AIR JJW8527DDQ q1 no q2 no no sing c19 parts no longr avl to reapir
WASHER MAYTAG MVW6230HW0 Q1 no Q2 no.No sig niature due to covid-19. Replaced the main control board.
MICROWAVE JENN-AIR JMV9186WP0 q1no-q2no--no sign covid-19---replaced top grill and checked for correct operation.
WASHER MAYTAG MVWB855DWO "removed container lid from underneath washerran test with load working ok, no repairs needed. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER-GAS WHIRLPOOL WGD560LHW1 "cx was making noise found frame rattling tighten down and tested working good,,,CALLED TP FOR AUTHO # IS WRP3Y00NL2"
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "replaced main cntrl & user display causing issue with dispenser, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 q1no-q2no--no sign covid-19---replaced compressor and checked for correct cooling.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "q1no-q2no--no sign covid-19--replaced both boards and freezer light, and tightn freezer handle--all lights working refercolling system start ok.--
REFRIGERATOR WHIRLPOOL WRB119WFBM01 cx needs compressor; ordrng 1 W10507884 (compressor) and 1 W10920993 (evap)
WASHER WHIRLPOOL GHW9100LW q1noq2.nono signature due to covid19the mcu is responsible right now for stopping cx will replace
DISHWASHER KITCHENAID KDTM604KPS0 "it wasn;t draining well, air gap was clogg, i cleared now drain fine, also info. about the noise when washing is normal. q1 no q2 no, i didn't get signature cause covid-19"
OVEN WHIRLPOOL WGG745S0FS02 Q1 no Q2 no.No signiature due to covid-19. Grate broken and membrane warped.; ordrng 1 W10879587 (swtch-memb) and 1 WPW10318550 (panl-cntrl) and 1 W11449099 (grate-kit)
REFRIGERATOR WHIRLPOOL WRF757SDEH01 compressor wasn't coming on afterrr i disconnected and connected start working- ordered board. and ice fan for in case.; ordrng 1 W10843055 (board) and 1 W10846539 (ice fan) and 1 W11033168 (f.f. fan)
DISHWASHER WHIRLPOOL WDT730PAHZ0 replace sump pump run test ok request completed Q1no Q2no no sign covid 19
MICROWAVE WHIRLPOOL CAE2745FQ1 "replaced faughty control , all test goodq1-no q2- nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL KBSD602ESS00 Tech was assigned as a helper;
REFRIGERATOR WHIRLPOOL KBSD602ESS00 replace bad compresor drier valve and evap request completed Q1no Q2no no sign covid19 auth #KRPVJRPNL2; schdld next appmnt for 8/7 FRI !
RANGE KITCHENAID KDRS483VSS03 "tech found faughty hinge ,liner and inner door. cx will considerq1no q2-nono sign due cv 19"
LAUNDRY CENTER MAYTAG MVWB835DW0 reordering parst techline didnt know what was wrong with this. cust very upset sr - 7728490796; ordrng 1 W10861510 (console) and 1 W11100602 (board)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "replaced fan blade kit, checked all door seals good no gaps, advised cust to not leave door open to long, unit cooling & working ok. authorization # wroksrodpl1 not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10916494 (BLADE-FAN) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "replaced bad evap fan motor & main cntrl, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KSC23C8EYY02 q1noq2no--no sign covid-19----not cooling...refer evap iced/frosted; ordrng 1 W10317255 (separator) and 1 WPW10623106 (cntrl-elec) and 1 W10316760 (thermistor) and 1 WPW10453428 (fan-scroll) and 1 WPW10235503 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found freezing issue due to food loading. Advised the customer to keep vents clear and all foo to stay on the shelves only.
OVEN WHIRLPOOL KCGS956ESS02 "found center burner continues to keep sparking after flame is lit up, needs burner replaced per service pointer, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10837359 (burnr-head)"
WASHER MAYTAG MVWC565FW "replaced broken actuator & bad cam , ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10913953 (SHIFTER), and 1 W10721967 (CAM) from stock"
REFRIGERATOR KITCHENAID KBFC42FTS07 cx needs door stopper; ordrng 2 W11403572 (stopper)s
OVEN WALL KITCHENAID KOSC504ESS01 "cust was concerned with oven still heating or running, ran test with temp probe unit is cooling down normally, explained to cust the cooling fan will run after unit is turned off for oven a hour to cool, this is normal. also reinstall door to seat properly, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW88HEAW0 "replaced faughty main control, all test good q1-no q2-no no sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "cooling fine, water filter needs to be replace with filter water flow is very low. q1no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRX735SDHB "replaced faulty ice maker with wire harness, ran test in fiil & harvest, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "there was ice build up by evap. motor from door been open, cause evap. had a good frost., q1 no q2 no,1 didn't get signature cause covid-19"
DISHWASHER WHIRLPOOL WDF330PAHS3 q1 no q2 no no sign due to covid 19 cx spring on right side of door was loose connected correctly working normal
DISHWASHER WHIRLPOOL WDT780SAEM1 cx had clogg in air gap tested working good
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19 i need a new wash motor; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)
WASHER WHIRLPOOL WGT4027HW0 replaced parst tested unit no furtehr issues q1q2 no no sig covid19 protocol
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 q1no-q2no--no sign covid-19--replaced defective ice maker and tested for correct operation
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 found lock compressor and bad evap; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier) and 1 W11284480 (evap) and 1 WPW10197428 (start) and 1 WPW10350564 (cap)
REFRIGERATOR WHIRLPOOL WRT111SFDM04 refrigerator need a newcompresorandevap etc auth # WRLHBRLXL2; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (drier) and 1 w10912906 (valve) and 1 W11122867 (evap) and 1 2MANFRANCIS (2MANFRANCIS)
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "tech found freezer return vents completly clogged with ice, cleaned all test good.q1-no q2-nono sign due to cv 19"
WASHER MAYTAG MVWC565FW2 "replaced faughty drain pump, all test goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Customer complaint freezing on RF side: found diffuser staying open ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
REFRIGERATOR KITCHENAID KRSC703HPS00 cx needs thermistor and fan; schdld next appmnt for 8/6 THU !
FREEZER WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sing c19 didren issu repair frezeer door trak ckd working ok
MICROWAVE KITCHENAID KMHC319ESS4 q1q2 no no sing c10 installed prderd prv tech ckd working ok
REFRIGERATOR JENN-AIR JS48NXFXDE01 "q1-no,q2-no,nosign duetocovid 19, iinstaleednew inverter forproperfunction in compressor allow 24 hr. tocooldown"
WASHER WHIRLPOOL WFW5620HW0 "helper for tech CZ not signed due to COVID-19 protocol. Q1: No, Q2: No"
OVEN WHIRLPOOL WOD93EC7AS04 cx needs panel; ordrng 1 W10864171 (panl-cntrl)
WASHER WHIRLPOOL WFW5620HW0 Q1: noQ2: no no signature due to covid-19we replaced all the boards and the new filter and now unit powers on and works proproly. ran through test mode and and no errors were found
WASHER MAYTAG MHW3505FW0 q1no-q2no2-no sign covid-19-defective pump; ordrng 1 WPW10605427 (pump-water)
REFRIGERATOR KITCHENAID KBFN502ESS02 q1 q2 no no sing c19 installrf ied moudl ckd working ok
DRYER MAYTAG MGD8630HC1 "Customer complaint taking too long to dry : checked temps run diagnose test instruc customer of how sensor works need multiple items in order to work correctly , for calibration all components ok to manufactory specifics.q1nq2n no signature per covid19"
WASHER MAYTAG MVWC565FW0 "replaced bad gearcase leaking oil & agitator with broken assy cam & hub, ran test in diagnostics, working ok.auth#MRLE200XL2 not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10727360 (SWITCH), and 1 W10528947 (HUB) from stock"
MICROWAVE WHIRLPOOL WOC54EC0HS03 "q1-no,q2-no,nosign due to covid 19, iinstallednew console for proper respomse in display.Double autho.#wrl2rrknl2."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 ordering part for customer q1nq2n no signature per covid19; ordrng 1 LW10803965 (door) and 1 WPW10384183 (thermsitor) and 1 WP2315539 (evapmotor)
MICROWAVE WHIRLPOOL JMC7000ADB q1q2 no no sig covd19 protocol replaced parts tested unit no furtehr issues all tested ok 1 year parts labor warrnty
DISHWASHER JENN-AIR JDB8200AWP0 Q1 no Q2 no.No signiature due to covid-19. Replaced the diverter assembly found mis-wired corrected diverter wiring and cleared the error codes.
MICROWAVE OVEN KITCHENAID KOCE500ESS q1 no q2 no no sing c19 dec est
WASHER MAYTAG MHW5630HW0 unable to find any leaks q1no q2no no sign covid19
RANGE KITCHENAID KSDB900ESS1 range need a new control panel; ordrng 1 W10913685 (panel) and 1 W11099721 (control) and 1 W10909684 (display)
DISHWASHER WHIRLPOOL KDTM354ESS3 replaced tub and tested working good no further issues CALLED TP FOR AUTHO # IS KRLEPRLNL2
REFRIGERATOR MAYTAG MFI2269DRM01 Q1 no Q2 no. No signiature due to covid-19. needs gaskets and crisper frame; ordrng 1 W10830048 (gasket-fip) and 1 W10830055 (gasket-fip) and 1 W10858393 (frame)
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "re-set to go into derfost every 8 hrs now fridge working propertly, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "q1-no,q20no,nosigndue tociovd 19,iadjusted therefrigerator gasket forproper function all tested out ok"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 replaced the harness to the fridge the fridge turned on now it was completely deadits going to take 24hrs for it to start coolingcompleted callq1.noq2nono signature due to covid19
COOKTOP KITCHENAID KCED600GBL00 cooktop part didnt come with foam so i need to reorder and come back; ordrng 1 WP3191239 (seal-foam)
WASHER MAYTAG MVWX655DW1 cx had a clogg in the drain removed tub and tested pump working good
RANGE WHIRLPOOL WEG750H0HZ0 replaced oven sensor q1no q2no no sign covid19
REFRIGERATOR KITCHENAID KBFS20ECMS00 "q1-no,q2-no, no sign due to covid 19, i installed new icemaker due to bad old icemaker all tested out ok"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 found frost on the evap unit needa new harness with bimetal; ordrng 1 WPW10290745 (harness)
REFRIGERATOR KITCHENAID KRSC703HPS00 "file#7728451944,, drain hole is clogg with foam from manufator, i spoke to tech support, fridge will be replace, q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER AMANA ADB1400AGS0 "Customer complaint not cleaning dishes: run dignose test found clog arm from motor cleaned full of mold now motor works and water pump but clog lines full of mold as well the inside of dish washer took pics call insurance denied repair said mold not cover , machine needs new hose, the whole inside of mold racks, filter full of mold need to be replace in order for machine to work q1nq2 no signature per covid19"
WASHER AMANA NTW4516SW3 "i put it on spin on test and there is no error either , i explained to male probably the cloths are not set propertly when washing., q1 no q2 no i didn't get signature cause covid-19"
RANGE WHIRLPOOL WFE320M0ES2 found range not working unscrew back panel trace wire harness was disconected conect to element test ok request completed Q1no Q2no nosign covid 19
WASHER MAYTAG MVWC565FW2 q1no-q2n0--no sign covid-19---not locking door---replaced door latch and recalibrated--checked for correct operation.; used 1 W11307244 (LATCH) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "q1q2 no no sig covid19 protocol bushing reversed in the door for fresh food side, fixed and heated gasket bt they also need to leave u npluged it full of ice in duct retrun asll tested fine no furtehr issues"
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 call tech support found a leak on refrigerator we dont work with r600 freeon the are going to contact customer file case sr # 7728451680 Q1no Q2 no no sign covid19
REFRIGERATOR MAYTAG MRT118FFFH05 found setting on the low remove evap cover seal air gap advise customer about temp test ok request completed Q1 no Q2no nosign covid 19
RANGE WHIRLPOOL WFG540H0ES1 replaced spark module and control board q1no q2no no sign covid19
REFRIGERATOR KITCHENAID KRSC703HPS00 q1 q2 no no sing behind produce drawer ice build up orderd parts and told customer to def 24 hr b 4 res dete and tut towel round refrigerator; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (THERMISTOR) and 1 W11172798 (cntrl-elec) and 1 W11340158 (panl)
DRYER WHIRLPOOL WGT4027HW0 Q1 no Q2 no.No signiature due to covid-19. Helper complete
DISHWASHER KITCHENAID KDTE234GPS0 "q1-no,q2-no,no sign due to covid19, ikneed to order new pump motor due to not working.; ordrng 1 W11085683 (motor sump)"
DRYER WHIRLPOOL MED5500FW2 Customer complaint PF error code shutting off: run diagnose test found PF error code relay on control board not generating power to unit part# w10875487 replaced part re run test dryer stay on and heat all components ok to manufactory specific q1nq2n no signature per policy covid19 left part with customer .
DISHWASHER WHIRLPOOL WDT750SAHZ0 q1 no q2 no no sign due to covid 19 cx had stuck sump motor took apart and put back securely tested working normal
DRYER-GAS WHIRLPOOL MGDX655DW2 cx door catch was to wide and made door hard to open and close removed catch and bent it so it will bve easier to open and close
REFRIGERATOR WHIRLPOOL WRT549SZDM01 replaced parts tested unit no furtehr issues all tested fine no leaks no restrictions q1q2 no no sig covid19 protocl
RANGE AMANA AER6303MFS2 "unit has crack on cooktop glass, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10906141 (cooktop)"
RANGE WHIRLPOOL WGG745S0FS02 Q1 no Q2 no. No signiature due to covid-19. Replaced the left front burner and now ignition is better.
REFRIGERATOR KITCHENAID KSSC36QMS01 "q1q2 no no sig covid 19 protocl when i arrived the unit wasnt cold enough i noticed the unit didnt have any uv dye anywhere but ist still not cold enough i dumped out the freon and recharged it and put access valve on low side, its 0 abd 125 130 allow time for unit to cool if it acts up again then for sure theres a leak that we cant see which most likly would be the coils in rear heat exchanger if callback order heat exchanger evap and heater pan :WP2316878- heater ... WP2306092- evap ...W10508992...heat exchanger...W10841139- comp."
REFRIGERATOR KITCHENAID KRSF505ESS00 installed thermistor panld ckd working ok
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Serial Numbers: K601-K750 S Code: ?S27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labori need new evapcover and board.; ordrng 1 W11333076 (CNTRL-ELEC) and 1 W10887790 (cover-evap)"
MICROWAVE IKEA IBMS1455DS01 "tech found dial control discontinued, called wirlpool and they will look for part 5-7 days and if part cannot be located they will exchange.claim # 7727231579"
VENT HOOD KITCHENAID KVUB600DSS3 q1 no q2 no no sign due to covid 19 cx blower motor was not turning on all the time found motor plung unstable and not making contact took motor out and put plug in secuerly tested several times working good CALLED TP FOR AUTHO # IS KRKULRKNL2
LAUNDRY CENTER MAYTAG MVWX655DW0 Q1NO-Q2NO--NO SIGN COVID-19---leaking water from tub seal into gearcase..; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)
FREEZER WHIRLPOOL WRX735SDHZ00 "tech removed ice from slides causing frz door not to close, all test good.q1-no q2-nono sign due to cv 19"
DISHWASHER WHIRLPOOL WDT970SAHB0 replced parts tested u nit no furtehr issues racks working fine q1q2 no no sig covid19 protocol
REFRIGERATOR AMANA AFI2539ERM part came in w no wire harness that i needed so ineed to reorder part; ordrng 1 W10882923 (icemaker)
MICROWAVE OTR KITCHENAID KMHS120ESS5 "q1-no,q2-no, no sign dueto covid 19, don e as a helper"
COOKTOP KITCHENAID KCED606GSS01 q1 no q2 no no sign due to covid 19 cx left side burner valve was hard to shut off took glass off cooktop and found valve falling off bracket due to screw not on correctly put back on and tested working good... CALLED TP FOR AUTHO # IS KRKUJ00NL2
REFRIGERATOR WHIRLPOOL KFCS22EVMS2 repaired ice fixed freezer door handle q1no q2no no sign covid19
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 q1no-q2no--no sign covid--19--not cooling in refer section..unit not defrosting; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire)
REFRIGERATOR WHIRLPOOL WRX735SDBM02 called edwin for the right harness for this icemakerq1.noq2.no; ordrng 1 WPW10300024 (icemaker) and 1 W10884720 (harness)
DISHWASHER KITCHENAID KDTE334GPS0 "clogged filetr area and spray arms full of glass, remnoevd and tested inside no furtehr issues if callback we can replace motor but no furteh rissues allow full cycle to flush out then wash dishes. q1q2 no no sig covd19 protcol"
DRYER WHIRLPOOL 0 cx is going to call me with model and serial number
OVEN WHIRLPOOL WOC54EC0AS04 "replaced interlock door switches for intermitten no heat issue, ran test working & heating ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i replaced the main cntrl and tested after and unit was bale to power on and test cycles and all checked good
REFRIGERATOR WHIRLPOOL KRFC302ESS02 replaced faughty control all tst good.q1-no q2-nono sign due to cv 19
DRYER WHIRLPOOL MGD9800TQ0 checked the dryer customer thought it was something from the service i had done on his dryer i checked and isolated the motor its not making a banging sound its just making a far away sound that comes from the dryer motor i showed the customer .q1.noq2nono signature due to covid19
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "unit was not going into defrost after door replacement, found open bi metal thurmostat, repalced wire harness, working ok. this a different issue from prev visits, not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "tech found moisture on center mullion and on fzr door seal, tech preformed chks and still could not feel and heat from mullion.q1-no q2-nonosign due to cv 19 refer 7728448069"
RANGE JENN-AIR JGRP548HL00 replaced the blower to the range tested it out and now it heats and goies through a cycle completed the callq1.noq2.nono signature due to covid19
REFRIGERATOR JENN-AIR JS48NXFXDW05 "completed helper job,q1 no q2 no"
OVEN WHIRLPOOL WOD51EC7HB01 Customer complaint both unit coiming on at same time: replaced control panel run diagnose test all components ok to manufactory specifics. q1nq2n no signature per covid19. WRKZXRKNL2
OVEN WHIRLPOOL WOD51EC7HB01 helper completed
REFRIGERATOR WHIRLPOOL KBSD602ESS00 found bad compressor and bad evap please send francis; ordrng 1 WPW10427992 (evap) and 1 WPW10143759 (drier) and 1 W10720770 (compressor) and 1 w10913906 (valve) and 1 2manfrancis (2 man francis)
DRYER MAYTAG MGDC465HW0 q1no-q2no--no sign covid19---advised on defection vent---unit is heating ok.
DRYER WHIRLPOOL WGD5500XW1 Q1 no. Q2 no. No signiature due to covid-19. Found open thermal fuse. Replaced the thermal fuse and checked for burner operation.; used 1 WP3392519 (FUSE) from stock
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "tech check ice maker and found cube stuck , remove and all test good,q1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL KRFC704FSS02 q1no-q2no--no sign covid-19--not cooling compressor noisy-needs replacement.; ordrng 1 W10819813 (compressor) and 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator) and 1 franciscruz (francis cruz) and 1 WPW10675033 (cntrl-elec)
REFRIGERATOR BI WHIRLPOOL KSSC48QMS01 ordered hole ss compressor evap pan heater and main control q1no q2no no sign covid19 estmate 3685.87; ordrng 1 W10841139 (compressor) and 1 W10629033 (inverter box) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 W10818296 (cntrl-elec) and 1 2mansstech (2 man ss tech)
REFRIGERATOR MAYTAG MFF2558FEZ03 q1no-q2no--no sign covid19--nuber setting going up and down by themselfs---replaced board and test display for correct operation; used 1 WPW10503278 (BOARD JAZZ) from stock
MICROWAVE OTR WHIRLPOOL WMH32519HZ-3 q1 n0 q2 n0 no sign due to covid 19 found fan rubbing up against frame hitting bracket removed bracket and moved over so fan would no longer hit bracet or frame tested several times working good
WASHER WHIRLPOOL WFW5620HW0 Q1 no Q2 no.No signiature due to covid-19. Replaced the main control board. No the basket is turning.
DRYER MAYTAG MGDX655DW2 q1 no q2 no no sign due to covid 19 cx dryer is short cycling advised cx to have vent cleaned out
WASHER MAYTAG MVWX655DW0 Customer complaint leaking : run diagnose test found leak coming from clog drain instruc customer to call plumber washer tested ok to manufactory specifics. q1nq2n no signature per covid19
RANGE WHIRLPOOL WFG525S0HV1 Customer complaint frame coming off: found bad frame ordering part for customer q1nq2n no signature per covid19; ordrng 1 W11247684 (glass)
LAUNDRY CENTER MAYTAG MVWX655DW1 Q1 no Q2 no.No signiature due to covid-19. Checked the washer found no motor operation. Connector at the motor was disconnected. Reconnected the motor harness and tested operation.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replace icemaker and module refrigerator needs a water valve; ordrng 1 W11430645 (valve) and 1 W10865826 (valve)
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Q1 no Q2 no.No signiature due to covid-19. frost on rails and light switch due to many door openings during the day. Advised customer to limit door openings.