Local Reviews
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Sarkis M.
REFRIGERATOR WHIRLPOOL MRT118FFFM01 need contrl-box customet saing samtim freezing samtim to worm; ordrng 1 W11223735 (CONTRL-BOX)
Edi C.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint not heat dishes wet: found dish washer not fill with rinse aid fill it up run diagnose test all components tested ok to manufactory specifics.
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint not drainning : found stock water pump release it run diagnose test all components tested ok to manufactory specifics.
Jorge A.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to found some ice in the rails of freezer side , need to cleaned defrosted and all are working fine now."
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found items are freezing in refrigerator section need to order parts due to that issue.; schdld next appmnt for 12/1 SAT !
Rose K.
DRYER WHIRLPOOL MDG5500AWW replaced ignitor; used 1 279311 (IGNITOR) from stock
Victor B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "main board came defective, it doesn't give the 14dcv. to ice maker-re-ordeed; ordrng 1 W11035841 (cntrl-elec)"
Chris Z.
DRYER MAYTAG MEDB835DW4 "unit was completely un leaved ,, tiled back so much all the clothes were sitting in the back of the drum"
Edi C.
WASHER WHIRLPOOL WTW4816FW2 "local part purchase ,Customer complaint leaking : found bad water valve leaking replaced it run diagnose test no more leaks all components tested ok to manufactory specifics.; pckd up 1 w11210459 (valve)"
Jorge A.
DISHWASHER KITCHENAID KUDS30FXSS9 made some adjustment in rail all start working fine.
Enrique M.
REFRIGERATOR WHIRLPOOL GBSFHDXWQ02 "Not cooling found system not defrosting, ordering defrost thermostat and main control board for Wed the 5th...... ordrng 1 WPW10503278 (main pcb) and 1 WPW10165425 (bimetl-def)"
Sarkis M.
REFRIGERATOR KITCHENAID KFXS25RYMS4 installed main board & cntl-elec orderd prv tenh did not work need des board too; ordrng 1 WPW10509458 (des board)
Pablo V.
WASHER WHIRLPOOL WFW7590FW0 replace control and switch run test ok request completed
Jonathan H.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Drain tube seems to have been disconnected some water going in some water coming out all else tested fine fixed that and drawer. Will follow up via none call next week.
Jaime G.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 found a partial restriction. recovered the frion then had replaced the evaporator and dryer vaccum the system and recharged
Robert S.
OVEN WHIRLPOOL WFG515S0ES0 Checked the range found no error codes present. Tested oven temperature set at 350f. Oven temperature roser to pre heat beep signal and cycled with an average temperature of 349f.
Chris Z.
WASHER MAYTAG MVWP575GW0 replaced a bad computer board that was allowing unit to run by itsself whil customer wasnt home
Pablo V.
DRYER WHIRLPOOL CGM2745FQ0 dryer having same temp on high and low need new switch and thermostat WPW10131836 collet 109.99 customer will pay the rest; ordrng 1 WPW10327105 (switch-cyc) and 1 WP8573713 (cutoff-tml) and 1 WP3392519 (fuse-thrml) and 1 WP3391912 (thrmst-fix) and 1 W10178810 (thrmst-fix) and 1 WPW10131836 (thrmst-fix)
Larry G.
WASHER WHIRLPOOL WFW7590FW0 cleaned air dome and cleared fault codes . set normal setting tested for correct operation.
Francisco J.
WASHER MAYTAG MVWB765FW2 had to cut the agitatot to install the new one .request compelted
Robert S.
RANGE KITCHENAID KSDG950ESS0 error cooling fan speed too low ordering cooling fan motor and control board; ordrng 1 W11107275 (cooling fan) and 1 W11100515 (electronic control)
Jorge A.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 I made some adjustment in display to set up right temp. and also adjusted icemaker fascia. all tested out ok now.
Ramon H.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 cx concerned screww fell in ice maker checked all screws and they are in place no problem at this time
Doug S.
COOKTOP WHIRLPOOL WFE320M0ES1 the left front element sparked and some of the element isnt heating.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Larry G.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 gap at top left and bottom left refer seal. need bottom door hidge and washers; ordrng 5 WP489467 (washer)s and 1 WP2325482 (hinge) and 5 WP487576 (washer)s and 1 WP2166037 (hinge-door)
Enrique M.
REFRIGERATOR KITCHENAID KRFC300EBL01 "Not cooling, found inoperative fan motor, replaced the main control board and evaporator fan motor."
Victor B.
REFRIGERATOR WHIRLPOOL GS5SHAXSL00 "ice maker peeling and leaking, also microchip giving only 88v, need both parts. customer will buy both parts himself, we just needs to replace them"
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found unit with noticeable dent in freezer side door, the dent will be unreparable. customer upset want another refrigearator lik replacement they just got the refrigerator 1 week ago."
Francis C.
DRYER WHIRLPOOL WGD8000DW3 "use authorization # who1dhoepl1, found control panel ui flicker , ordering control panel and main control , just if i need it .; ordrng 1 W10802080 (control electronic) and 1 W11097802 (console)"
Rose K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 installed compressor needs evap no low prussure; ordrng 1 W11256565 (evaperator)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 cx door needed to be adjusted...adjusted tested working good
Edi C.
WASHER WHIRLPOOL WTW7300DW1 Customer complaint not spinning cloth : found bad main control board also info customer of out of balance load run diagnose test all components tersted ok to manufactory specifics.
Larry G.
DRYER WHIRLPOOL WGD92HEFW1 not heating. found blue wire on coil not plugged all the way into connector. pushed wire in and tested for correct operation.
Jonathan H.
COOKTOP JENN-AIR JGC8430BDW Replaced parts tested unit no further issues all checked out fine parts under the Five under the 5 year for psp.
Chris Z.
OVEN WHIRLPOOL WFG714HLAS1 conrole couldnt read sensor replaced with new conrole and now unit bakes and broils
Oriale P.
DISHWASHER WHIRLPOOL WDT720PADM2 "replaced sump assy for dishwasher with no wash motor movement, ran test working ok."
Jonathan H.
DISHWASHER MAYTAG MDB4949SDZ0 Unit had no heater voltage ran in diag and heater produced no heat. Tested the connection no connection removed bottom reinstalled heater checked resistance. Full resistance no further issues all tested ok in diagnostics again. Cleared heater error.
Pablo V.
DISHWASHER WHIRLPOOL KDTE104ESS1 found bad sump pump; ordrng 1 WPW10605057 (pump and motor assy)
Enrique M.
REFRIGERATOR SBS WHIRLPOOL JCD2389GES "Not dispensing, replaced ice door kit, dispenser board and switch, tested working fine now.."
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 need ice maker -replaced it got water
Jaime G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed the new damper control
Oriale P.
DRYER MAYTAG MGDX655DW2 "found paint chipping off on rear bulkhead, cust only have for 2 months mfg defect. need replacement tier4; ordrng 1 W10828905 (bulkhead)"
Oriale P.
WASHER MAYTAG MVWC415EW1 "found water leaking thru tub seal causing damage to gearcase & actuator, replaced parts ran test working ok.; used 1 W10721967 (CAM) from stock"
Ramon H.
DISHWASHER IKEA IUD7070DS3 cx heater not working need to replace; ordrng 1 W10518394 (heater) and 1 W10906424 (main control)
Sarkis M.
ICE MACHINE KITCHENAID KUIC15POZP2 installed pen-water & pump ckd working ok
Jonathan H.
WASHER WHIRLPOOL MAH9700AWW Replaced all parts and tested unit no further issues. Shocks running much smoother than original ones. Paid in full last visit.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Door making noise, found broken door cam, ordering lower and upper door cams.; ordrng 2 W10900464 (door cam)s and 2 W10905504 (lower cam)s"
Ramon H.
WASHER MAYTAG MVWB765FW0 cx concerned about vibration cx had f0e3 error over load explained to cx how not to overload washer..cx also nees to level washer due to washer pan underneath washer i can not do it advised cx they had to level them selfs...
Francisco J.
REFRIGERATOR KITCHENAID KRFC604FSS00 installed all the service pointer parts request completed .i also installed a filter the customer brought from us
Doug S.
DRYER WHIRLPOOL PYG2300AWW the rear rollers are bad and need replacing; ordrng 2 WP31001096 (roller)s and 1 WP35-2044 (hinge) and 1 WP35-2045 (pin- hinge)
Larry G.
REFRIGERATOR KITCHENAID KRMF706ESS01 refer evap frosted up..needs evap motor/thermistor and main control board.; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec)
Ramon H.
DISHWASHER MAYTAG MDB6769PAS0 cx said had leak on left side of dishwasher tested several times no leaks found....
Pablo V.
DRYER MAYTAG MDG9700AWW found the drum seal damage part is not longer NLA
Chris Z.
COOKTOP WHIRLPOOL G7CG3064XS00 replaced bad sparkmod and now unit doesnt continuasly spark; ordrng 3 W10689413ds (pad-grate)s
Chris Z.
DISHWASHER WHIRLPOOL WDF560SAFM1 "replaced leaky sump with a new one that fianly came in working.. i tested unit and checked or any leaks, found none.. unit is complete"
Enrique M.
REFRIGERATOR KITCHENAID KSSS42QDX05 "Not cooling, compressor tested ok but fan motor noist and not running at full speed, 20 year old unit customer wants to replace it.."
Ramon H.
DISHWASHER WHIRLPOOL WDF520PADM7 cx needs main control and sump and motor; ordrng 1 W11025157 (pump&motor)
Sarkis M.
REFRIGERATOR KITCHENAID KBLC36FTS03 unit need main cont board parts no lomger avl
Ramon H.
DRYER WHIRLPOOL GGW9200LW1 cx concerned about squeeking coming from dryer heard miniumal squeeking coming from dryer ....cx had video of louder niose coming from dryer open it up checked belt ok no cracks and wheel and idler arm had excessive lint on them clean off and chcked both wheels and idler no problem ...lubed them up and tested no sound called assurant spoke with tom file #40158346; ordrng 1 4392067 (dryer repair kit)
Chris Z.
DISHWASHER WHIRLPOOL KDTE204GPS0 pump had a peice of glass stuck inside pump
Jaime G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 installed a new evaportor left unit working ok
Robert S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replaced the sump and motor assembly and tested dishwasher for leaks
Pablo V.
WASHER MAYTAG MVWB765FC2 clean drain pump and drain hose runtest drarequest completed
Pablo V.
DRYER MAYTAG MGDB765FC0 revome lint housing clean all the lint run test heat ok request completed
Robert S.
DRYER-GAS WHIRLPOOL WGD4815EW1 drive belt frayed and dryer packed with lint. estimate 332.79 to repair. Estimatedeclined at this time
Doug S.
DRYER WHIRLPOOL MGDB835DW4 i ran diagnostics and the unit tested out ok. runs as desined. customer needs to adjust load size for normal cycle
Doug S.
MICROWAVE KITCHENAID KMBS104ESS02 "i removed the microwave from the cabinet and took it apart. i found a bad mangnetron tube, capacitor and diode. the magnatron tube is covered. customer has to pay for labor and 2 other parts. the unit tested out ok. i took payment over the phone"
Francisco J.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 7723565455 reference # spoke to techline and they said that bringing the thermostat down should helpbut if it dosent to order the freezer platnum ..they said to leave at that and see how that works.
Larry G.
RANGE WHIRLPOOL WFG550S0HZ0 adjust middle burnerhead and tested for correct flame.
Victor B.
REFRIGERATOR KITCHENAID KRFC704FBS01 "very low ater presure showed to female, ice maker not getting water anyway- ordered UI and water valve; ordrng 1 W11212167 (UI) and 1 W11194380 (water valve) and 1 W11099565 (main board)"
Doug S.
MICROWAVE IKEA IBMS1455DS00 i ordered the wrong rings; ordrng 4 W11116990 (button)s
Jonathan H.
DRYER WHIRLPOOL WGD75HEFW0 Unit needs new iml touchpad and board assembly ordering parts. ; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl)
Jonathan H.
DISHWASHER AMANA ADB1400AGW1 Needs dispenser ordering part. ; ordrng 1 WPW10428217 (dispenser)
Francis C.
REFRIGERATOR FD KITCHENAID KRFF507EBL00 "found unit not running , , just rest control unit and unit start back on , found failty control electronic , just ordering part , ordering compressor just in case i need it using authorization crm/sr # 7723311696; ordrng 1 W10807590 (control electronic) and 1 8201675 (compressor) and 1 W11089931 (panel-ui)"
Ramon H.
WASHER MAYTAG MVWC655FW1 cx needs main control; ordrng 1 W11162438 (main control)
Francis C.
WASHER WHIRLPOOL WTW7000W3 "found error code f5e2 bad lid lock assy , just ordering , still under factory warranty for one year; ordrng 1 W10810403 (lid lock assy)"
Rose K.
OVEN WHIRLPOOL WOD51EC7AS05 ordered new thermo fuse and applince manger; ordrng 1 W11035600 (control) and 2 W10883049 (latch-door)s and 2 WP4449751 (thrmst-fix)s
Oriale P.
WASHER WHIRLPOOL WTW8500DC5 unable to find any issues with washer ran test with load working ok.
Oriale P.
WASHER MAYTAG MVWB835DW3 "made adjustment to pressure hose connection to main board, recalibrated ran test with load working ok."
Enrique M.
REFRIGERATOR WHIRLPOOL ED5GTGXNO15 "No ice and cabinet very hot, needs the ice maker and condenser fan motor, customer declined the estimate."
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 drain at back was clogg cleared now drain fine.
Robert S.
DISHWASHER KITCHENAID KDTM354ESS3 upper rack spot welds broken ordering upper racks; ordrng 1 W11259785 (rack) and 1 W11259786 (rack)
Francisco J.
DRYER WHIRLPOOL WGD4950HW0 the dryer is not heating properly ordering the coils and the ignitor .; ordrng 1 WPW10328463 (coil-valve) and 1 279311 (ignitor kit & bracke)
Jaime G.
WASHER AMANA NTW4516FW1 installed the new drain pump and washer worked okNOTE: washers drain pipe water its backing up when washer drains out i let customer know and showed it
Pablo V.
DRYER WHIRLPOOL MEDB835DW3 found loose conector from door switch reconect back in place run test ok
Robert S.
WASHER WHIRLPOOL WTW5000DW2 checked the washer passed all cycle test. Customer is not using HE detergent. Recalibrated electronic control
Larry G.
WASHER MAYTAG MVWB835DW3 f0-e3... ran in manual test mode for correct operation.of spin and pump out.. recalibrated and tested with load.washer is working ok
Francis C.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "found faulty water valve , just ordering part , now water damaged present , atach pictures to the order; ordrng 1 WPW10327249 (water intake valve)"
Rose K.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 ordered new evap fan and defrost thermistor; ordrng 1 WPW10464673 (motor-evap) and 1 WPW10383615 (thermistor)
Larry G.
DISHWASHER MAYTAG MDB4949SDZ0 not starting . advised on lock control on.
Jonathan H.
DRYER MAYTAG MEDX655DW1 Unit needed fuse but also now needs electrician defective receptacle. They needs to have someone come out.
Jonathan H.
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Unit settings were set for coldest setting due to the arm not being connected is ice and allowing just cold air to leak into unit full time. Connected arm and tested again no further issues.
Raymond J.
RANGE WHIRLPOOL WEG515S0FS0 "found light swtich not working although it has power, replaced light assym all test good"
Pablo V.
WASHER WHIRLPOOL WFW5090GW "found Counterweight, loose ajust back inolace run test ok"
Doug S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 the left front roller wheel is broken.; ordrng 1 WPW10304660 (roller-cab)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 customer saying vegetable is freezing bec customer putting vag on top neer aif vent told cust put vegetaabld in drawer unit ckd working normal refg 38 freezer was 0
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 adjust refrigerator door chech ok
Robert S.
RANGE WHIRLPOOL JGS1450DP1 door hinges broken; ordrng 2 W11226493 (hinge)s and 2 W10813139 (support)s and 4 WP355214 (screw)s and 2 W10777162 (screw)s and 1 W10605411 (hinge-recv) and 1 W10634238 (hinge-recv)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "adj freezer door gasket & evap fan not working replaced new fan motor ckd working ok; used 1 WP2315539 (EVAP FAN), and 1 8201711 (adhesive) from stock"
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 4 different technician went to this cust we all c unit wotking normal i call whrlpool documented ant i call customer told i am not coming fild #723535152
Oriale P.
WASHER MAYTAG MVWB765FW2 "found object stuck inside inlet water valve causing slow fill error, removed object, ran test working ok."
Chris Z.
STOVE - GAS WHIRLPOOL WGG745S0FS02 caps werent sat right onto the burner heads so that was causing the impropor ignition... i also calibrated unit to a 15 degree offset so that the baking will be more accurate
Chris Z.
WASHER WHIRLPOOL WFW92HEFW0 the main contole board has been replaced but still no power.. i need a second man to come help me with this stacked; ordrng 1 2man
Jonathan H.
WASHER WHIRLPOOL WFW75HEFW0 Unit error code for the latch assembly. Opened latch and fixed the latch assembly to unlock and lock tested in diagnostics no further issues.
Rose K.
WASHER WHIRLPOOL WFW8300SW05 needs new inlet valve declined estmate
Jorge A.
DISHWASHER WHIRLPOOL WDF520PADM7 Adjusted power control due to loose wires after this adjustment unit star working fine as should be.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customers concern ice maker arm not moving in down position, checked ice maker working fine, ice bucket was full, instructed on ice production."
Francis C.
DRYER WHIRLPOOL WGD4616FW1 "complaing dryer start button panel area the button is off , i found loose button start , just reinstalled back on position , now its working ok tested fine"
Jorge A.
DISHWASHER KITCHENAID KDTM704ESS2 Clean the hoses in the drain lines also adjusted air gap cap in order to function well. all tested ok.
Jonathan H.
WASHER WHIRLPOOL WTW8000BW0 Customer has an extended warranty I called and got the proper info SWPLBVGT86-1 dispatch info. Contract number - 327260391 Unit needs tub replacement ad bearing assembly. Unit needs to be called in for autho. Calling wig now to give them info. W10381078W10518300Called air for approval - Sarah picked up we talked and she hung up..called again. Ref number - cwplbvgt86-1 use that for getting to bill out the extended warranty aig.
Larry G.
WASHER WHIRLPOOL WTW8500BW0 105.51.. bad bearing. leaking water through seal.; ordrng 1 W10435302 (bearing)
Jonathan H.
WASHER WHIRLPOOL WFW75HEFW0 Unit needed new latch assembly replaced it and all tested fine no issues.
Ramon H.
OVEN WHIRLPOOL KEBC107KSS cx concerned that oven was not reaching temp...recalibrated and tested working good
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZWD00 removed ice from supply and return ducts Refrigerator over packed.
Francisco J.
OVEN WHIRLPOOL n/a checked the oven and the ignitor and the thermostat are faulty unfortunatly i cant order parts because the unit is old and there is no model or serial number visible to see. Customer asked if we could order atermarket parts i told him we do not reccomend or do that we are whirlpool authorized and only use original whirlpool parts.
Victor B.
REFRIGERATOR WHIRLPOOL KRBL109ESS00 drain ice up defrosted and tightened both handles test good.checked drain at back it was good.
Ramon H.
DRYER MAYTAG MGDC200XW1 replaced thermal fuse tested working good; used 1 WP3392519 (FUSE) from stock
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 per cust. and whirlpool need to replace the door due to small dent in the door..; ordrng 1 W11307224 (door fip)
Victor B.
REFRIGERATOR KITCHENAID KSRK25FVWH00 drain pipe clogg-cleared now water drain fine.
Robert S.
OVEN WHIRLPOOL WEG515S0FS0 no bake operation. unplugged range reconnected and bake operation was restored.
Edi C.
WASHER WHIRLPOOL WTW7300DW0 Customer complaint leaking: run diagnose test found drain clog instruct customer to call plumber washer tested ok to manufactory specifics.
Chris Z.
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "replaced the burnt fan motor with a new wire harness and new sensor and now unit is circualting the air to the fridge now.... customer states that when he was working on an outlet in kitchen, all appliances statred to mess up and so i figured that there something wrong in the house wireing thats causing all the problems with the frisge in the first place"
Larry G.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 tubing cracked at dual water valve; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water) and 1 WPW10238092 (tube-water) and 1 WPW10238091 (tube-water)
Sarkis M.
REFRIGERATOR MAYTAG MFF2258VEM3 unit ckd working normal ref 38 freezer 0 unabl ver complan
Oriale P.
WASHER MAYTAG MVWB765FW2 "replaced noisey gearcase, causing noise in spin cycle, ran test working ok. auth#mhobs00ml2"
Larry G.
WASHER MAYTAG MVWB835DW3 replaced hoses and recalibrated . ran through cycle and tested for correct operation and verified no leaks. advised again on no warranty due to rodents eating hoses.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Check dispense side for any ants and there is no ants and also level the door. all working good now.
Enrique M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Ice maker making a popping noise, unable to verify or duplicate noise, adjusted copper tubing for possible sound problem, reinstalled door handles screws were pointing outward, freezer door has a small dent per cust will uset llike it is.."
Robert S.
RANGE AMANA AGR4230BAW1 replaced all venturis surface ignitors main top and burners
Enrique M.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Not freezing or cooling at all, new purchased just delivered, found no freon in system due to freon leak, need evaporator coil and compressor but customer wants unit replaced..."
Larry G.
DRYER WHIRLPOOL WGD75HEFW0 replaced rollers/pulley/belt kit and tested for correct operation.; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
DISHWASHER KITCHENAID KUDE70FXSS3 "WPW10481144 W10619006W10402110WPW10352582W11116870W11126003WPW10416588Unit caught on fire. Checked power and installation and both were fine. 120 violates present wiring at bottom is great, checked behind door and board, harness burned, board burned touchpad and seals burned felt also caught on fire and burned. Customer extremely upset at the fact the unit caught on fire and had husband not been in same room at the time the unit would have continued burning. I explained that our reason for today was to diagnose unit and to find pricing for parts and labor today was covered for diagnostics thru whirlpool customer very upset and feels they should get new unit I am contact whirlpool safety of documenting customer fears for safety. Nicole document information - ref 7723523008 she will contact customer with further solution"
Oriale P.
WASHER MAYTAG MVWX655DW0 "replaced bad main cntrl board stops mid cycle, ran test working ok."
Sarkis M.
REFRIGERATOR AMANA ARB2214CW def drain was pluuged 1in ice cleand def drain ckd ok
Victor B.
REFRIGERATOR WHIRLPOOL KFFS20EYWH00 ice maker stop half way-replaced it got water.; used 1 4317943 (ICEMAKER) from stock
Raymond J.
DISHWASHER KITCHENAID KDFE104DSS5 part not recieved; schdld next appmnt for 11/30 FRI !
Francisco J.
DRYER WHIRLPOOL WGD94HEXW0 "customer says he has another dryer to place he wont fix this one he thought it was a quick no parts repair the sound it was making,"
Pablo V.
WASHER WHIRLPOOL WFW9250WW02 found bad control board and pump
Francis C.
RANGE-GAS WHIRLPOOL WFG525S0HV0 "found unit got on fire on the oven because has spill grease inside the oven , not cover under factory warranty a replacedment part , i call whirpool and they gave me sr #7723557438 , custumer has to paid for us replaced a new part but they refused it , its not a faulty problem on thge unit ."
Francis C.
DRYER-ELECTRIC WHIRLPOOL WHD3090GW0 "this is for apatrment 207 found not display bad user interface and main control electronic , just ordering part .; ordrng 1 W11239098 (control electronic) and 1 W11089031 (control electronic)"
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced bad inlet valve, washer will not fill & making hammering noise, ran test working ok.; used 1 W11165546 (inlet mix valve) from stock"
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 FOUND A BAD ICE MAKER AND HAD IT REPLACED; used 1 W10873791 (ICEMAKER) from stock
Raymond J.
REFRIGERATOR KITCHENAID KRFF707ESS01 "found refer in vac and no freon. called tech line before repair and was told to isolate and pull vac. preformed isolation and vac would not hold , called tech line back and they deamed non repairable, file #7723554314"
Oriale P.
WASHER MAYTAG MVWB725BW0 "unit dose not complete cycle basket not ingaging to spin, dispener cup overflowing water causing leak, bad bearings & water inlet valve.; ordrng 1 W10820039 (hub) and 1 W10853723 (inlet valve log) and 1 W10435302 (bearing)"
Pablo V.
DISHWASHER KITCHENAID KDTM354ESS3 found bad track from rack; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 adjust refg door ckd working ok
Enrique M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "No ice, broken freezer door slide, replaced the ice maker and left freezer door slide, sycled tested ice maker working fine now..."
Rose K.
WASHER WHIRLPOOL WTW7500GC0 water leaking from the inlet housing ordered new housing/inlet valve; ordrng 1 W11130239 (housing)
Rose K.
REFRIGERATOR KITCHENAID KBFS25EVMS00 needs new touch pad and control board declined estmate
Jonathan H.
OVEN JENN-AIR JJW3830WP00 W11087472 WPW10273667WPW10292566W10213818Unit needs multiple parts keeps turning on by itself I saw videos of it from customerNd before leaving I saw it happening as well. Called safety department. They will contact customer tmmrw for further options. Christina - SR 7720201584
Jorge A.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Replaced all these parts due to refrigerator section is not cooling, motor fan, thermistor, and control board for proper funtion."
Jaime G.
REFRIGERATOR KITCHENAID KSSC48QMS02 FOUND A BAD EVARATOR FAN MOTOR WAS ORDEREDPLEASE MAKE CALL THIS MY LAST CALLPER CUSTOMER BETWEEN 1TO 4; ordrng 1 W10822580 (FAN)
Doug S.
DRYER WHIRLPOOL WET4024HW0 found the terminal block was burned and i saw sparks coming from the motor the wires are burned also; ordrng 1 W10854240 (timer) and 1 WPW10448901 (motor-drve) and 1 279393 (screw) and 1 WP3397659 (block-term) and 1 W11090772 (wire harness) and 1 PT220L (cord-power)
Edi C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint not drainning: found clogg overflow clear it run diagnose test dishe washer drain all components tested ok to mnaufactory specifics.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 ice maker fill tub was frozn bec water prasser too low inst cust to call plambing
Doug S.
WASHER WHIRLPOOL MVWB765FW3 i found the legs needed to be adjusted so the machine sits higher then the pan. the found the pan is damaged and needs be removed. i ran diagnostics and the machine tested out ok.
Jaime G.
WASHER WHIRLPOOL WTW8200YW0 OUTER BERING ITS GONE IT NEEDS TO BE REPLACEDGAVE CUSTOMER THE ESTIMATE SHE WILL THINK ABOUT IT
Doug S.
COOKTOP WHIRLPOOL WCG97US0DS00 customer was told it was under warranty. trade care team was no help.
Larry G.
DISHWASHER MAYTAG MDB4949SHZ0 draining ok. ran test cycle advised on air gap.
Jorge A.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "unit is working fine now not neccesary to installed evaporator, check for leaks and no leaks found it. refrigerator is cooling fine."
Doug S.
WASHER WHIRLPOOL WTW4816FW2 i machine needed to be ballance. i ran diagnostics it tested out ok
Chris Z.
OVEN WHIRLPOOL WFG515S0ES1 replaced dead contrl with a new one and tested all oporations and all burners ignight and oven baking and broil work
Chris Z.
REFRIGERATOR SBS WHIRLPOOL WRS321SDHZ00 fridge feet were up and so i brought them down witch fixed the leveling of the doors and now unit wont slide forward nymore.. fz had ice around gasket caused by the dooors not being leveled so i defrosted the ice
Jonathan H.
LAUNDRY CENTER WHIRLPOOL MLG2000AWW Unclogged detergent dispenser hose but no further issues I didn't see any problems with the unit leaks but it could have possibly been a clog in that hose. All else tested fine no further issues.
Doug S.
RANGE MAYTAG MER6600FZ2 customer says smoke it coming out of the tube vent. this is the manufacturing oils. this is completly normal. the range has to break in. i tested it to 430 degrees. tested out ok
Edi C.
WASHER WHIRLPOOL WFW70HEBW1 use autho# who48hnsl2 double labor customer complaint machine stainnng cloth with bleach needs 1 two men dryer on top; ordrng 1 W10575334 (disp.drawer assy) and 1 W10599356 (water inlet valve) and 1 WPW10635843 (cntrl-elec) and 1 1twomen (1 two men)
Ramon H.
DISHWASHER JENN-AIR JDB1100AWS replaced panel and central elec tested working good
Ramon H.
RANGE JENN-AIR JGS8860BDP cx needs door panel part no longer avaliable called whirpool spoke with shonnie file # is sr#7723469265
Edi C.
WASHER MAYTAG MHW5100DW0 found bad main control board ordering part for customer SP part for customer would like AM advise dispatch will confrim ETA; ordrng 1 W11029844 (cntrl-elec)
Victor B.
REFRIGERATOR KITCHENAID KURR204ESB00 "beeping only, needs main board ordered also display for in case.; ordrng 1 W10807589 (cntrl-elec) and 1 W10807591 (cntrl-elec)"
Edi C.
DISHWASHER KITCHENAID KDTM504EPA0 Customer complaint arm borken: found broken arm spray replaced run diagnose test all componenst tested ok to manufactory specifics.
Chris Z.
WASHER MAYTAG WTW5600XW3 replaced the bad pump that wasnt pumping out all the water before the spin cycle
Raymond J.
DRYER WHIRLPOOL WED7990FW0 "chk dryer and reading f6-e2 , main control still not working called tech line and request they request i install control and user interface but part has been installed before/ called warranty to get auth and found that this product is in a business and not covered by warranty"
Francisco J.
MICROWAVE WHIRLPOOL WMH53521HZ-2 reference #7723553678second 7723512854 thats the safety reference #im ordering the touch up to touch the cavity.; ordrng 1 8204955 (tuchup)
Francis C.
STOVE WHIRLPOOL WEE510S0FS0 "found faulty main control electronic , just replaced now its ok tested fine"
Doug S.
WASHER WHIRLPOOL MVWX655DW0 i ran the machine through diagnostics and found the machine wasnt getting hot water. after checking i found the hot water was turned off. i was able to run a cycle tested out ok
Francisco J.
DISHWASHER MAYTAG MDB7759AWS0 water is averaging 113 degrees we need 125 for the washer to wash and dry properly.gave customer a quote she will call back .only charging for the service diagnostics trip of 109.95
Jaime G.
OVEN IKEA IBS650PXS00 INSTALLED NEW PARTS OVEN WORKED OK
Chris Z.
M/W OVEN COMBO KITCHENAID KOCE500ESS05 replaced appliance manager due to error code F1E1 now unit microwaves and bakes with no issue
Doug S.
DISHWASHER MAYTAG MDB8969SDM2 found the gasket needed the gasket glue in the corners and the diswasher install needed to be pitched back a little more. tested
Robert S.
M/W OTR WHIRLPOOL WMH31017HS2 replaced the cavity thermostat and tested operation
Edi C.
WASHER MAYTAG MVWB850YW0 Customer complaint leaking and noisy found bad bearing creating noise and leaking replaced part run diagnose test all components tested ok to mnaufactory specifics
Raymond J.
DISHWASHER KITCHENAID KDFE304DBL0 "replaced sump assym, and test, pump working fine and no leaks, all test good"
Sarkis M.
REFRIGERATOR WHIRLPOOL GS6NHAXVS02 freezer def drain was plugged wt ice cleand ckd working ok
Enrique M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Refrigerator door is dented, customer stated was dented during delivery, replaced the refrigerator door, instructed theres no adjustment for leveling."
Victor B.
REFRIGERATOR KITCHENAID KRFF302ESS01 "show open thermistor replaced main board and hardness,and wires to water valve not connected i connecte them now gives water and ice maker got water"
Francisco J.
OVEN KITCHENAID KODE500ESS02 we replaced the front panel request completed .i cleared all the error codes like techline told me like last time they told me .i checked all the wires everything is connected
Victor B.
REFRIGERATOR WHIRLPOOL WRS342FIAB00 "drip pan crack brken, filter housing not holding the filter-repalced both and sold 2 water filter she paid for them"
Ramon H.
OVEN MAYTAG JDSS1750ES0 cx has f8e0 error cod eneed to replace blower motor; ordrng 1 W10921431 (motor-blwr)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "found fzr door not sealing and ice build up in rails, needs gasket and rails; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s"
Jaime G.
REFRIGERATOR KITCHENAID KRFC300EBL01 FOUND A BAD WATER-VALVE HAD IT ORDERED; ordrng 1 WPW10420083 (water-valve) and 1 W10861009 (head filter)
Larry G.
OVEN WHIRLPOOL WOD77EC0HS00 f8-e1.....f6-e4...both ovens heated up to 100 degrees then f8-e1 came on..tried them serveral times after and both went up to 350 degrees.; ordrng 1 W11261165 (acu board) and 1 W11261164 (acu board) and 1 W11268666 (ui board) and 1 ovendolly (oven dolly) and 1 2ndman (2nd man)
Oriale P.
WASHER WHIRLPOOL n/a "unit will not start found bad main cntl board, needs replacement, need to verify date of purchase on return trip; ordrng 1 W11124783 (main cntrl board)"
Chris Z.
WASHER AMANA NTW4516FW2 "nohting wrong with unit... no error codes.. washer fills, spin, agitate, and drain just fine"
Chris Z.
WASHER AMANA NTW4516FW3 replaced dead computer and now unit powers on and opporates
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "evap. motor makes a sound like working but isn't blowing-ordered, refrig not acceseble i asked to girl to pull it out in order for us to be able to work on it if not we won't be able to work on it.; ordrng 1 WP2315549 (motor-evap) and 1 WP2169142 (evaporator fan blade)"
Oriale P.
WASHER MAYTAG MVWX655DW1 "found washer stuck in pump out mode, recalibrated washer ran test working ok."
Pablo V.
DRYER WHIRLPOOL WHD3090GW0 replace stack kit test ok request completed
Pablo V.
WASHER MAYTAG MVWC565FW0 found bad actuator and control board; ordrng 1 W11116594 (cntrl-elec) and 1 W10913953 (actuator)
Ramon H.
M/W HOOD WHIRLPOOL WML75011HZ2 replaced boards tested still not working cx does not want service is going to retun to home depot