Service History 169 - Paradise Appliance Service

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Compton, CA 90222

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 everthings workin fine cx had exhuast vent pinched and cloggeed cleared it out now everthings working to specs

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Compton, CA 90222

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 cx had spin cycle shut off turned it on did a factory reset now everthings working to factory specs

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Los Angeles, CA 90019

Pablo V.

Job Details: 08/10/2021

unit need a new actuator motor; ordrng 1 W11497303 (motor) and 1 W10913953 (actuator)

We serviced a

KITCHENAID OVEN

Model KEBC167VSS02

Near Hermosa Beach, CA 90254

Christian

Job Details: 08/10/2021

Unit isnt turning on after power spike. Tested and found it is getting voltage from house but nothing is turning on. After further testing found that the transformer was recieving 120v but not sending out any voltage. Unit needs a new transformer and may need a new control board. Transformer is still available but control isnt. Informed consumer of chance that transformer might not fix oven. cx wants to try out transformer since they dont make any ovens this size anymore; ordrng 1 WP9760587 (transformr)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Compton, CA 90222

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 everthings working fine all burners turn on perfectly everthings working to spec cx just doesnt like the way the burner turns on but thats the way stove was designed

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Fullerton, CA 92833

Javier

Job Details: 08/10/2021

found door latch error code and drain pump defective replaced door latch and drain pump under 2 years warranty Q1 N Q2 NO SIGNATURE DUE TO COVID-19 PROTOCOL

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near La Mirada, CA 90638

Javier

Job Details: 08/10/2021

technical Service Pointer #: W11092686 need to do repair under this service pointer Q1 N Q2 N NO SIGNATURE DUE TO COVID-19 PROTOCOL; ordrng 1 W11457241 (pan -drip) and 2 W11456069 (clamp)s and 2 67006425 (screw)s and 1 WPW10501260 (cover-evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Lakewood, CA 90712

Oriale P.

Job Details: 08/10/2021

"found ice dispenser bucket not seating all down from ice forming in corner causing issue of not dispensing. removed ice ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Hawthorne, CA 90250

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 installed new door switch did a factory calibration everthings working to factory specs

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Los Alamitos, CA 90720

Denis

Job Details: 08/10/2021

Completed train call

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Los Angeles, CA 90045

Edi

Job Details: 08/10/2021

found bad ignator found part pre id damage re ordering part q1nq2n no signature per covid 19; ordrng 1 WPW10324738 (ignator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB06

Near Hawthorne, CA 90250

Robert S.

Job Details: 08/10/2021

Q1 no Q2 no.No signiature due to covid-19. Door gasket is not staying in its slot. Ordering a new door.; ordrng 1 LW10668874 (dor-fip)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Los Angeles, CA 90006

Pablo V.

Job Details: 08/10/2021

call tech support explaing about cooktop bubbling they said to order part again sr # 7731467060; ordrng 1 WPW10527866 (cooktop)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Garden Grove, CA 92843

Ramon H

Job Details: 08/10/2021

Q1q2 no no sign due to covid 19 cx needs a pump; schdld next appmnt for 8/25 WED !

We serviced a

WHIRLPOOL RANGE

Model GW397LXUS06

Near Norwalk, CA 90650

Oriale P.

Job Details: 08/10/2021

"replaced bad main cntrl & ui display cntl switch unit now working ok. cust already paid for switch & labor only charged for main cntl. not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXPA5

Near Los Angeles, CA 90045

Edi

Job Details: 08/10/2021

customer complaint not working : found clog water puimp cleaned re run test all components ok to manufactory specifics q1nq2n no signature per covid19 thank you Montano !!!

We serviced a

WHIRLPOOL RANGE

Model KOSE500ESS05

Near Irvine, CA 92602

Sarkis M.

Job Details: 08/10/2021

q1q2 no no sing c19 after 3min breker off told customer posebl week breker chang breker if start working call and cancle---------x---------; ordrng 1 W11179310 (cntrl-elec) and 1 W11087457 (panle) and 1 W11245567 (blower) and 1 dolly (dolly)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Irvine, CA 92620

Sarkis M.

Job Details: 08/10/2021

q1q2 no no sing c19 adj refg door ckd working ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Irvine, CA 92602

Carlos

Job Details: 08/10/2021

"q1-no,q2-no, no sign due to covid-19--- defrosted ice build up on the rc evap. replaced sensor and tighten the screw to the extension. unit is repaired"

We serviced a

KITCHENAID OVEN

Model KODE300ESS05

Near Anaheim, CA 92808

Sarkis M.

Job Details: 08/10/2021

q1q2 no no sing c19 f1-e0 orderd panl / cntrl-elce ------x-------; ordrng 1 W11087457 (panle) and 1 W11245567 (blower)

We serviced a

MAYTAG WASHER

Model MHW7000AW0

Near Rancho Palos Verdes, CA 90275

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 cx needs bellow have to return on tuesday cx cant today have to return on 17th with part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Stanton, CA 90680

Victor B.

Job Details: 08/10/2021

"f.f. gasket was open left down cortner fixed, and defrosted ice at tower, test good, q1 no q2 no, i didn't get signature cause covid-19"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Rancho Palos Verdes, CA 90275

Robert S.

Job Details: 08/10/2021

Q1 no Q2 no.No signiature due to covid-19. Replaced the evaporator coil and compressor. Installed a dye drier. Evacuated and recharged the system.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Torrance, CA 90501

Christian

Job Details: 08/10/2021

"** Different Issue **Unit making noise during operation. tested and found vibrational noise coming from loose condensor motor. secured and tested, unit now working good. no sign due to covid19 qn1 q2n"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Los Angeles, CA 90031

Armando

Job Details: 08/10/2021

q1nq2n no sig due to covid19. unit not cooling due to defrost problem.. please install the 3 parts; ordrng 1 W11545823 (harns wire)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Downey, CA 90241

Larry

Job Details: 08/10/2021

q1q2no--no sign covid-19---defective shifter and gearcase leaking oil; ordrng 1 W11454734 (geacase) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10528947 (drive hub kit)

We serviced a

KITCHENAID DISHWASHER

Model KUDE60HXSS4

Near Long Beach, CA 90803

Chris

Job Details: 08/10/2021

I replaced the broken injustice with the new ones I ordered and installed rack back onto the tracks now you need to is able to pull rack howl properly and reseatts it's properly

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Los Angeles, CA 90047

Benito

Job Details: 08/10/2021

replaced defective pump and set to cycle.reinstalled unit q1 no q2 no authoTPB00582L2.0.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Long Beach, CA 90815

Chris

Job Details: 08/10/2021

Upon inspection I found the block to be intimidant but I don't think it's the lock that doesn't issue I think it's the control board I recalibrated control board and now lock is able To actuate every time and it catches every time and it senses it is locked every time Advice customer unit is complete but if problem does persist call me back and I will order a new control board

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Long Beach, CA 90806

Chris

Job Details: 08/10/2021

Unit is still freezing all the foods and fresh food even when temperatures are turned all the way down all food is scooted off of the wall as I advised last time so this time I'm dinner replaced the damper with the sensor; ordrng 1 W11317276 (Defuser w sensor)

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BW2

Near Garden Grove, CA 92844

Steven

Job Details: 08/10/2021

Q1 no Q2 no No sign due to covidCustomers comaplint was she was having issues with heating her food it wouldnt even preheat as per her description we arrived and it seemed to be the sparl module becuase the ignitor was lighting and we ran the unit and it wa not heating in the oven cabinet need to order parts will reutr when i recieve parts; ordrng 1 W11176454 (igntr-oven) and 1 610341 (spark module)

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS

Near Irvine, CA 92602

Steven

Job Details: 08/10/2021

"Q1 no Q2 no No sign due to covidCx complaint was that the MW does has power but does not heat up. I will need to order a few parts in order resolve issue. I will order the switches, transformer, capacitor, and the magnatron and rs for a later date.; ordrng 1 W11199547 (thrmst-fix) and 3 W11397156 (switch)s and 2 W10278024 (switch)s and 1 W10278022 (magnetron) and 1 W11316904 (capactr-mg) and 1 W11199548 (transformer)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garden Grove, CA 92841

Steven

Job Details: 08/10/2021

Q1 no Q2 no No sign due to covidCx complaint was that the washer ws leaking. I ran washer and started to leak right away. I looked under unit and found a huge crack in the outter tub. I took a picture on my SD Mobile. I will need to order the tub and a few other parts. I will rs for a later date; ordrng 1 W11219115 (tub) and 1 W11161960 (agitator) and 1 W11385424 (retainer) and 1 W10528947 (hub)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Fullerton, CA 92833

Javier

Job Details: 08/10/2021

found oversuds error code ran test put water suds on water advise customer to run clean cycle to get rid of suds Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL NO CHARGED CALL BACK

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Los Angeles, CA 90710

Christian

Job Details: 08/10/2021

"Unit is freezing foods, checked temp and found it was set to 42 but was reading 33 in crisper drawers. tested and according to service test, the thermistors tested okay but found the damper was failing to completely close. ordering damper.; ordrng 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy)"

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWS2

Near Lakewood, CA 90712

Oriale P.

Job Details: 08/10/2021

"replaced faulty drain pump not draining water, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Hawthorne, CA 90250

Benito

Job Details: 08/10/2021

malfu nctionc aused by pump anjd motor . will need to complete repair. q1 no q2 no; ordrng 1 W11087376 (pump and motor) and 1 W11305296 (control elec) and 1 W11084121 (sensor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Irvine, CA 92620

Sarkis M.

Job Details: 08/10/2021

q1q2 no no sing c19 authorization # ky08o00apl1 refg evaqp fan conct was off reconect ckd working ok sold 1 yr waranty

We serviced a

MAYTAG OVEN

Model CWE5800ACE

Near Los Angeles, CA 90034

Pablo V.

Job Details: 08/10/2021

found coil element melt unit need new thermostat new coil part is NLA customer is going to purchase a new oven request completed Q1no Q2no no sign covid 19 auth # MYA0WY9WL2

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rolling Hills, CA 90274

Christian

Job Details: 08/10/2021

f8e1 f8e3 f3e1needs water pressure snesor and related parts. unit not reading water level properly. ordering parts.; ordrng 1 WPW10448876 (switch-wl) and 1 W11044559 (hose) and 1 W11201286 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Torrance, CA 90503

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 cx fridge is working fine checked temp did notice cx has stuff aganced vents told cx she has to keep vents clear everthings working to factory specs

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Cerritos, CA 90703

Larry

Job Details: 08/10/2021

1q2no--no sign covid-19----gearcase pulley teeth grinding when stopping.; ordrng 1 W10721967 (drive pulley) and 1 W11423758 (gearcase) and 1 W10902814 (washplate) and 1 W10808317 (belt) and 1 W10913953 (actuator)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Compton, CA 90220

Jonathan

Job Details: 08/10/2021

q1 n0q2 nono signiture required due to covid-19 needs consol and main power board to complete call cx is going to think about it going to call us if they want to go thru with repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Long Beach, CA 90802

Chris

Job Details: 08/10/2021

The unit Had an ice build-up due to the filter to the ice maker leaking and so II corrected the field too by uninstall uninstalling and reinstalling it correctly and now unit does not leak water

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WFW92HEFW0

Near Torrance, CA 90501

Christian

Job Details: 08/10/2021

"replaced both parts and tested,. unit now working good no sign due to covid19 q1n q2n"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS03

Near Gardena, CA 90247

Robert S.

Job Details: 08/10/2021

Q1 no Q2 no.No signiature due to covid-19. Replaced the water valve assembly.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Long Beach, CA 90803

Chris

Job Details: 08/10/2021

Upon inspection I found overload error and over suds error codes. Cx states the clothes are coming out dry. Witch I told is cause the unit spined the clothes dry. The washers water supply is working and spinning and recirculating the water. It is impossible the clothes are not getting washed let alone e getting wet.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Long Beach, CA 90808

Chris

Job Details: 08/10/2021

I found a broken wire at the drain pump while it was not crimped in all the way to connector so I removed connector and recrimped wire and now unit is able to drain correctly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Seal Beach, CA 90740

Shawn

Job Details: 08/10/2021

Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed IM and ran harvest test IM filled with water and cycled. All functions tested good.

We serviced a

WHIRLPOOL ICE MAKER

Model WRS325SDHZ08

Near Santa Monica, CA 90405

Edi

Job Details: 08/10/2021

Customer compalint no dispencing ice : remove ice bin checked no frozen ice re tested dispencing ice all componets ok to manufactory specifics q1nq2n no signature per covid19

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Huntington Park, CA 90255

Larry

Job Details: 08/10/2021

q1q2no--no sign covid-19--replaced main control and door. lights are working ok and door handle tight

We serviced a

AMANA LAUNDRY CENTER

Model NTW4516FW3

Near Los Angeles, CA 90731

Christian

Job Details: 08/10/2021

"Replaced parts and tested, unit now working but had to move plug to different outlet due to current outlet not providing enough voltage. no sign due to covid19 q1n q2n"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Buena Park, CA 90620

Victor B.

Job Details: 08/09/2021

"F0E5 ? OFF BALANCE LOAD DETECTED, , i runn manual everything works normal, i explained to a young male that it had a off valance error that it could come from not valancing the cloths, not very convince customer, q1no q2 no, i dind't get signature cause covid-19"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Los Angeles, CA 90732

Christian

Job Details: 08/09/2021

** ss tech **Unit is not cooling. tested and found compressor not starting but inverter working. needs ss tech. has extender warranty; ordrng 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator) and 1 W10779331 (compressor) and 1 W11506635 (coupler) and 1 sstech (SSTECH)

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WGT4027HW1

Near Anaheim, CA 92806

Steven

Job Details: 08/09/2021

Customers complaint was it was showing a lid lock error i tested the lid lock manually and it had no issues locking and unlocking we also ran a diagnostics and found no issue with the functions came to the conclusion the issues was the previous technician not clearing error codes which flashed at the customer which in turn made it seem as if it wasnt in working order ran diagnostics and as of now everything is in working order

We serviced a

JENN-AIR RANGE

Model KFGC558JSS01

Near Los Angeles, CA 90731

Christian

Job Details: 08/09/2021

right oven door not closing properly. removed door and found hinge was loose. reinstalled properly and tested. unit now working fine no sign due to covid19 q1n q2n

We serviced a

WHIRLPOOL FREEZER

Model KBSN608ESS01

Near Los Angeles, CA 90731

Christian

Job Details: 08/09/2021

Unit is not cooling. compressor making noise. needs a new compressor and ss tech. ordering parts.; ordrng 1 W11103181 (compressor) and 1 W11506635 (coupler) and 1 sstech (SSTECH) and 1 2NDMAN (2NDMAN)

We serviced a

AMANA REFRIGERATOR

Model ARB9059CS

Near Santa Ana, CA 92705

Sarkis M.

Job Details: 08/09/2021

q1q2 no no sing c19 need i.m b/f--------x--------; ordrng 1 D7824706Q (ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model :KRMF706ESS01

Near Irvine, CA 92604

Sarkis M.

Job Details: 08/09/2021

q1q2 no no sing c 19 customer saing last few days the refrigerator keeps shutting off orderd main board------x------; ordrng 1 WPW10624574 (cntrl-elec) and 1 W10804160 (cntrl-elec) and 4 W10695459 (module)s

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Santa Ana, CA 92703

Ramon H

Job Details: 08/09/2021

Cx needs cycle switch ; ordrng 1 Wpw10327105 (Cycle switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Garden Grove, CA 92840

Victor B.

Job Details: 08/09/2021

"mullium not reach to top, i raized th legg now mullium closes and open fine, q1 no, q2 no, i didn't get signature cause covid-19"

We serviced a

GLADIATOR FREEZER

Model GAFZ30FDGB01

Near Rancho Palos Verdes, CA 90275

Christian

Job Details: 08/09/2021

"Unit not cooling well due to gasket not sealing and door not shutting properly. found that the door started to slightly sag, was able to fix issue by adding door shim. unit now workign no sign due to covid19 q1n q2n"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Cerritos, CA 90703

Victor B.

Job Details: 08/09/2021

"dishwaasher working propertly exxplained to 2 female how they work and the heater working fine, q1 no, q2 no, i didn't get signature cause covid-19"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WFW92HEFC0

Near Fullerton, CA 92833

Javier

Job Details: 08/09/2021

found error code f1 e1 faulty main board not finishing cycle replaced main board and recalibrated Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF606ESS01

Near Downey, CA 90242

Larry

Job Details: 08/09/2021

q1q2no--no sign frosted up refer evap.. water inside left door and wires are corroded.

We serviced a

WHIRLPOOL FREEZER

Model WRS312SNHM03

Near Redondo Beach, CA 90277

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 checked fridge everthingsgs working fine cannot hear the niose cx says he hears everthings working to factory specs

We serviced a

WHIRLPOOL OVEN

Model WW27430P

Near Los Angeles, CA 90293

Edi

Job Details: 08/09/2021

customer complaint door hinge broken replaced parts for customer all components ok to manufactory specifics q1nq2n no signature per covid19

We serviced a

WHIRLPOOL FREEZER

Model GSS30C7EYW00

Near Los Angeles, CA 90045

Pablo V.

Job Details: 08/09/2021

refrigerator need a new gasket customer decided to wait for the reapir request completed Q1no Q2no no sign covid 19

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Norwalk, CA 90650

Oriale P.

Job Details: 08/09/2021

"replaced leaking water valve causing pressure error, recalibrated in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W11038689 (valve) from stock"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVW7230HC0

Near Los Angeles, CA 90011

Pablo V.

Job Details: 08/09/2021

found unit with error codes clear error code calibrate unit advise customer how waher works test ok request completed Q1no Q2no no sign covid 19

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Irvine, CA 92602

Shawn

Job Details: 08/09/2021

DBL autho# KY8PUY8NPL2. Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint Left right burner not lighting. pulled unit to check gas line no leaks or restrictions. Realigned base burner all functions tested good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Los Angeles, CA 90045

Pablo V.

Job Details: 08/09/2021

run a test checkerror codes no problem found instruc customer how to wash run test cycle fill wash drain spining ok open unit check shocks ok motor sound good request completed Q1no Q2no no sign covi d19

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Carson, CA 90745

Christian

Job Details: 08/09/2021

"Unit not working properly. checked for error codes and found a shifter error. found the gearcase has leaked out a lot of oil. needs a new gearcase and actuator. extra labor needed due to gearcase replacement.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Los Angeles, CA 90001

Benito

Job Details: 08/09/2021

"replaced defective hub ,retightened all screws and set to calibrate. q1 no q2 no"

We serviced a

WHIRLPOOL RANGE

Model AEP222VAW

Near Los Angeles, CA 90291

Edi

Job Details: 08/09/2021

customer compalint again same issu on and off coil : advise about under laboratory (UL) change the standards for all electric coil elements. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires see pointer W11354284B

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Marina del Rey, CA 90292

Edi

Job Details: 08/09/2021

replaced leaking motor was activating oveflow swtch tested no leaks all components ok to manufactory specifics q1nq2n no signature per covid19

We serviced a

WHIRLPOOL DRYER

Model WGD95HEDW0

Near Los Angeles, CA 90066

Edi

Job Details: 08/09/2021

ordering part for customer; ordrng 1 W10906551 (housing)

We serviced a

WHIRLPOOL RANGE

Model KESS908SPS05

Near Redondo Beach, CA 90277

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 cx does not want to repair stove to expensive saved est will call back if he decides to repair stove

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS01

Near Los Angeles, CA 90035

Edi

Job Details: 08/09/2021

isntalled electrode run diagnose test burner light checked for gas leak re tied joint not gas leak found apply soap bubbles and use sniffer q1nq2n no signature per covid19

We serviced a

KITCHENAID OVEN

Model KOSE500EBS02

Near Los Angeles, CA 90047

Benito

Job Details: 08/09/2021

"unit is heating, cx states it gets excessive hot when using self clean,unit in inclosed not getting correct vent/will also need a convenction fan W10860984 along with unstacking unit to complet repair. q1 no q2 no"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Cypress, CA 90630

Oriale P.

Job Details: 08/09/2021

"reinstalled loose mullion on fridge door, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

KITCHENAID REFRIGERATOR FD

Model KRFC302EBS00

Near Los Angeles, CA 90047

Benito

Job Details: 08/09/2021

"malfunction caused by door seal, removed water inside seal,reinstalled and remolded with heatgun. retightened loose handle as best as possible q1 no q2 no"

We serviced a

MAYTAG WASHER

Model MVWC450XW4

Near Compton, CA 90220

Robert S.

Job Details: 08/09/2021

Q1 no Q2 no.No signiature due to covid-19. Drive hub is stripped and the gearcase splines are rusting. Estimate to repair the washer is

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Hawthorne, CA 90250

Pablo V.

Job Details: 08/09/2021

found unit freezing food instruc customer about the air flow around unit test okrequest completed Q1no Q2no no sign covid 19

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near La Mirada, CA 90638

Javier

Job Details: 08/09/2021

replaced control board and console also tub gasket completed call Q1N Q2 N NO SIGNATURE DUE TO COVID-19 PROTOCOL

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Los Angeles, CA 90744

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 cx needs new front panel she said that the installers that delivered appliance wen they opened box noticed that front panel is bent tryed telling cx that i need to order parts but cx doesnt want me to fix it she wants a new machine gave here customer care number so she can call and took pics of pvr of damage and pop they have not installed unit its sitting in there living room still with manifacture packaging

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Anaheim, CA 92805

Steven

Job Details: 08/09/2021

"Q1 no Q2 no No sign due to covidCx complaint was that the DW was t draining slowly. I found that the drain hoses are to clogged and will need to be replaced. I will be ordering a drain pump and the hoses. NOTE: GIVE CALL BACK TO ORIGINAL TECH CM, THANKS; ordrng 1 8269144A (Drain Hose) and 1 W10724439 (Drain pump) and 1 W10878507 (inlet tubing) and 1 WPW10545278 (hose-drain)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Lawndale, CA 90260

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 part i ordered came broken cannot install it have to reorder tub to complete call have to rescudle cal; ordrng 1 W10371566 (tub)

We serviced a

WHIRLPOOL FREEZER

Model WRF560SMHZ

Near Long Beach, CA 90806

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 installed new rails made sure door opened and closed properly everthings working to manifacture specs

We serviced a

MAYTAG FREEZER

Model WRS588FIHZ00

Near Carson, CA 90745

Jonathan

Job Details: 08/09/2021

q1 n0q2 nono signiture required due to covid-19 cx is out of warranty ran service bence cx says she has extended warranty has to call them to get call dispatched properly does not want to pay cod

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Cerritos, CA 90703

Javier

Job Details: 08/09/2021

found evaporator frosted up not goi ng on defrost ran test opened defrost bimetal replaced bimetal and defrosted evaporator Q1 N Q2 N NO SIGNATURE DUE TO COVID-19 PROTOCOL

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDEM01

Near Los Angeles, CA 90011

Benito

Job Details: 08/09/2021

"new issue. unit leaking outer back side due to clogged drain,backflowing through drain line, removed substance, reinstalled and tested with cx. cleaned area and moved unit back into place. q1 no q 2no"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Carson, CA 90745

Christian

Job Details: 08/09/2021

** sr number 7731403461 ** Unit was making noise during spin cycle. during testing also found that unit had a leak. After tracking leak to hole in front of tub found that the hole and noise were caused by a bottle opener. Consumer failed to empty pockets before washing and bottle opener caused damaged to tub. Reported to extended warranty and they wont cover repair. They will get in contact with consumer to inform. No sign due to covid19 qn1 q2n

We serviced a

KITCHENAID FREEZER

Model KSC24C8EYB02

Near Marina del Rey, CA 90292

Pablo V.

Job Details: 08/09/2021

unit need a new icemaker customer need a AM serive; ordrng 1 WPW10756907 (icemaker)

We serviced a

WHIRLPOOL WASHER

Model WRT518SZFM00

Near Long Beach, CA 90815

Robert S.

Job Details: 08/09/2021

Q1 no Q2 no.No signiature due to covid-19. Replaced the diffuser and air duct.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Anaheim, CA 92808

Sarkis M.

Job Details: 08/09/2021

q1q2 no no sing c19 unit was off customer saing neer air fand freezing inst customer do not put anny food neer vant it weel freez

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Los Angeles, CA 90291

Pablo V.

Job Details: 08/09/2021

"foun dunit not responding clear error code test cycle heat ok select temp , cycle etc ok request completed Q1 no Q2no no sign covid 19"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Orange, CA 92868

Sarkis M.

Job Details: 08/09/2021

q1q2 no no sing c19 repair refg door ckd ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Compton, CA 90220

Robert S.

Job Details: 08/09/2021

Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found a stripped drive hub and the agitator will not come up. Will need an overhaul.; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Bellflower, CA 90706

Larry

Job Details: 08/09/2021

q1q2no--no sign covid-19---dispenser not opening during cycle--; ordrng 1 W11462458 (control) and 1 W11412300 (dispenser)