Local Reviews
Powered by Fluid LOCALPrompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
No Service
Kenneth - Los Alamitos, CA
Did not fix the problem ice maker still does not work
Edward - Los Angeles, CA
A lousey job that still has the same problem.
Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2
Piper - Garden Grove, CA
Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation
Lourdes
Lourdes - Garden Grove, CA
Good service
Came prepared for repair
Jennifer - Laguna Hills, CA
George was super efficient and came prepared to totally fix and eliminate future problems
Good work
Babatu - Los Angeles, CA
Quick & Painless
Kevin - Los Angeles, CA
The work was done in a timely manner, covered under warranty, and the technician was both prompt and pleasant.
AWESOME SERVICE
Andy - Long Beach, CA
DA BEST REPAIRMAN!
It was nice to know that Victor knew what he was doing
Anne - Cypress, CA
In the past it seems that some of the service people are baffled by what is going on and start trying to blame the situation on what I have done i.e. did you clean your machine. Oh you really have hard water that's the problem. Well I have a filter. That was my answer and then it seemed there were multiply trips back until the problem was solved. This time the problem was solved. Just had to order the part. Then it was fixed. At least that problem was. Now I have another one but I'm calling for the repair service again and I will tell them that I was very happy with Victor and your service.
Non-existing customer service
Vida - Mission Viejo, CA
Non-existing customer service
H.N.I.C
Brotha - Los Angeles, CA
A welcomed Wonder revealed!!!
Professional service. Scheduling of appointment not so great though.
JJ - West Hollywood, CA
The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.
( untrustworthy ! ) absolutely the worst service we’ve ever had !
( Diana ) Mr. PATRICK HENRY - Hawthorne, CA
Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY
gret
James - Lakewood, CA
great job
Very thorough, polite and informative
Cynthia - Laguna Hills, CA
Great Technician
LaVetta - Los Angeles, CA
I was very pleased with the service I received. I like that he had the supplies on the trunk and didn't have to order the part and come back another day. He was correct in his assessment and cleared the problem up with my dryer. He also was able to accommodate me earlier than the original appointment. I was very happy and pleased with his work. Thank you for the professionalism I received.
Untrustworthy!
Diana & patrick henry - Hawthorne, CA
Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY
BJ
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
Good plumber!
Ellen - Los Angeles, CA
Great service
Scott - Hawthorne, CA
Repair person removed a part and told me he had completed repair. After I discovered he removed part but had not replaced it. He told me I needed to
Joy - Los Angeles, CA
Very Frustrating
Fukiko
Fukiko - Huntington Beach, CA
Kate
Kathleen - Garden Grove, CA
Chris did an amazing job with the utmost professionalism!
great service!!!
Edwin - Los Angeles, CA
fast service
Very attentive service person! GREAT service!
Cynthia - Los Angeles, CA
Very reliable, appointments are confirmed via email and service was provided on time as promised.
denise
Joanna - Laguna Beach, CA
he was great!
Great Service
Marianne - Laguna Woods, CA
Service Tech did awesome job, but part took one month
Shawn - Whittier, CA
Great service
Lynn - Culver City, CA
The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer
Tom
Tome - Los Angeles, CA
Very professional
A wonderful person and great service.
Patricia - Los Angeles, CA
Great service.
Wilben - Long Beach, CA
Scott
Scott - Los Angeles, CA
Good man
Great service
Deborah - Marina del Rey, CA
Quick Fix on a Whirlpool warrantied item. No hassles.
Great service!!
Virginia - Norwalk, CA
I was pleased that he was able to repair the machine without pulling the machine out and tearing out my tile floor. He went the extra mile!!
Jaime Garcia provided 100% excellent service.
Andrew - Los Angeles, CA
Jaime Garcia provided 100% excellent service.
Great Service
Jonathan - La Mirada, CA
Easily diagnosed and resolved problem.
Jerry - Long Beach, CA
Pleased with service.
Great Service with awesome price
Yijun - Cypress, CA
Fixed my built-in KitchAid microwave. Replaced the broken parts and just fixed what's supposed to be fixed. Another appliance repairing company said the whole thing needed to be taken out of the cabinet. So the price was much higher. I didn't choose them. Paradise fixed the problem with 1/4 price.
Mandarin Orange
Mark - Los Angeles, CA
Excellent service and perfect work.
Great service and polite!
Yun - Irvine, CA
The gentleman called before he came and actually, he gave the diagnosis in the phone call! after 15mins the washer runs smoothly again!
Happy as a Lark
Shawn - CORONA DL MAR, CA
Ramon was very sincere and genuine in his approach and explanation of the problem.
Excellent and Friendly Service
Tessie - Los Angeles, CA
The repairman arrived on time and was able to quickly identify the problem with my dryer. After he fixed it, he even gave me advice for cleaning my washer! Very friendly service and would definitely recommend.
Great, respectful service
Julia - Seal Beach, CA
Again, great job. Just hope this is the final fix..... Not the fault of company. But of refrigerator. Love fridge, but am really starting to think it's a losing cause. For as many service calls as I've had, I could had a new fridge and it would been less money.
Outstanding service
Myra - Culver City, CA
Francisco delivered outstanding service. He honed in on the problem with great expertise and knew the exact part that I needed. I was reassured that my problem was solved.
Prompt, Courteous & Efficient
Mrs. K. - Signal Hill, CA
Called first, arrived on time, polite, asked appropriate questions, and took time to fix problem to our satisfaction.
Great service
Jesus - Anaheim, CA
Great service
Mary - Tustin, CA
Super knowledgeable and friendly tech
James - Long Beach, CA
Lawrell
Lawrell - Garden Grove, CA
really good service clean no mess i rate him a A+
Fred
Fred - Los Angeles, CA
Ramon was great
Sanaz - Ladera Ranch, CA
Dishwasher successfully repaired
James - Hermosa Beach, CA
My dishwasher was flooding the floor in my kitchen. Luckily I caught it before it ruined everything. The setup of an appointment was well coordinated and communicated by Paradise with call and emails confirming the appointment. The repair tech Enrique called when he was on his way and arrived on schedule. It took him 3 tries to fix the problem and in the end he solved it. He was very nice and easy to talk to and explained what he was doing every step of the way.
Horrible Maytag, good service
John - Buena Park, CA
Excellent Service!
Elizabeth - Redondo Beach, CA
Chris, the technician, was knowledgeable and thorough. He was also very pleasant!
Knowledgeable, friendly and helpful service.
Kathryn - Santa Monica, CA
I would have appreciated this information over the phone when I called as it would have been easily remedied. The person on call did not ask enough questions, nor knew the dishwasher well enough.
Very nice and professional.
Sara - Garden Grove, CA
The repair man was clean, professional and personable. He explained to me what he was doing and when he had a problem he was honest and let me know what he was going to do. In the end it was fixed.
Rude Non Service
Gregory - Huntington Beach, CA
The repair man showed up and took one look under the sink and saw we had a reverse osmosis water system supplying water to the refrigerator. Without checking anything, he declared that the RO system was the problem. I barely got a chance to tell him that the RO system worked fine with our previous refrigerator. By that time he was already out the door and refused to do any trouble shooting. We called another technician and he fixed the problem in an hour. The problem was internal to the refrigerator and was NOT the RO system. I am disappointed that he didn't listen to me and he refused to do any basic trouble shooting. His visit was a colossal waste of time.
Nice personnel
Steven - Anaheim, CA
Good professional technician.
great service by technician
Christopher - Torrance, CA
the service technician was above and beyond helpful but the scheduling and ability to request timeframe for appointment are horrible
Whirlpool Washing Machine Repair
Carol - Rancho Palos Verdes, CA
Excellent, very knowledgeable and professional technician.
Great service, despite the long wait to schedule the service call
Delia - Laguna Niguel, CA
Ramon was awesome- courteous, knowledgeable and had a great sense of humor!! My only complaint was in the wait time to have a repairmen sent out- it was an entire week.
Excellent Service!
Karen - Lakewood, CA
I had the most respectful and professional technician at our home. He came in prepared to fix our washer. He was patient and answered all my questions. He also gave me tips on taking the best care of our machines. I’d definitely have him back out for future repairs!
Great Service from Enrique
RENT A CENTER - Long Beach, CA
Enrique did a great job. Very professional!
Sánchez
Hector - Los Angeles, CA
Kitchen-Aid Convection Oven
Edith - Los Angeles, CA
The technician, Francisco, arrived within the window the company said he would. He was very friendly and professional. I watched him do the diagnostics. Even though my oven did not act up while he was here, he suggested that I record the noises when they happen so he can hear what I'm talking about. Meanwhile, the diagnostics showed that everything was ok.
Thanks Jonathan!
Doug - Huntington Beach, CA
Dixi
Dixi - Los Angeles, CA
Edi Carias did such a great job.
Great service
Margarita - Los Angeles, CA
Very satisfied
Great service ,
John - Garden Grove, CA
Very knowledgeable, professional, knows his business, heard the noise knew exactly where to go. Could not have had a better experience!
Great Service
Sara - Costa Mesa, CA
Service was well below average, very disappointing
Jim - Newport Beach, CA
1. Ramon parked his truck in our single load driveway, blocking access for others 2. Ramon asked to use our step ladder, did he not have one? 3. Ramon asked to use our vaseline, does he not have tools & supplies? 4. Ramon used our kitchen towel without permission and asked for another larger towel, does he not have supplies? 5. Ramon asked to use my hair dryer, his steamer did not work. 6. Ramon did not give us any pricing for new parts, he just assumed new parts were too expensive and we would rather be left with a freezer door that does not line up with the refrigerator door. I would never use Paradise Appliance again and have reported all the issues to Whirlpool.
Great service
Zan - Newport Beach, CA
Great
Not satisfied, I requested a copy of the report from the technical service
Joseph - Garden Grove, CA
Again I requested a copy of the work report from the technical service person and I have not received any response regarding the paperwork..
Excellent service and honesty
Kacherion - Buena Park, CA
Great service
Esther - Tustin, CA
The gentleman was knowledgeable and respectful. He narrowed down several possibilities as to the cause of our refrigerator’s loud noises.
Service could be better
Maggie - Compton, CA
Technician was rude and would not listen to what I was saying about the appliance and insisted that it could not be doing what I said that was wrong with the appliance.
Very super respectful and profesional great knoledg
Vences - Cudahy, CA
Larry is knowledgeable, professional, and clean
Diane - Anaheim, CA
Johnny rocks! Great service.
David - Huntington Beach, CA
Helped Diagnose immediately
Karin - Culver City, CA
He was able to quickly diagnose and help figure out a solution that is cost effective. It turns out the Dishwasher wasn't broken, and he helped me figure out next steps to address it right away. Kudos!
Great Customer Service
Julie - Garden Grove, CA
The service tech called prior to arrival, showed up on time, was polite, and quickly found and resolved the issue.
Customer
Frances - Los Angeles, CA
Regretful
Hawkins
Bobbi - Laguna Niguel, CA
Came on time
Paula - Westminster, CA
My refrigerator was still under warranty, so the price was perfect: $ 0 It did take a week however, before a technician could come; I would suggest more technicians or more service companies to make the time between the call for service and the day the service is rendered, shorter.
Geoffrey
Geoffrey - Huntington Beach, CA
Great Service
Great service
Penny - Newport Beach, CA
Knowledgeable, competent gentleman
punctual, polite and knowledgeable
Jacqueline - Whittier, CA
Great Service Techinician!
Paul - Huntington Beach, CA
Jon is a great service technician! He is knowledgeable, polite and helpful.
Cruz is best on staff
Barbara - Los Angeles, CA
Excellent job
He was Great. Knowledgable, friendly, and fast
Tony - Lake Forest, CA
Great serviceman. Apopointment service not great.
Sam - Los Angeles, CA
The serviceman was excellent. The issue was that I had requested a morning appointment and 3 times they rescheduled it to the afternoon.
Not much help
Edward - Beverly Hills, CA
Great, fast service. Ramon was very personable and did his job well. We were very satisfied with his work.
Janet - Irvine, CA
Fair Assessment
Dawn - Aliso Viejo, CA
Ramon provided an assessment of our dishwasher pump that we thought was broken and let us know that he couldn’t find anything wrong with it and wouldn’t recommend spending the money to replace it.
Pleasantly surprised!
Shirley - Lakewood, CA
I had been informed by telephone that the service technician would arrive between 6-8 pm, but I was very glad to see the technician around 2:00 pm. I gave no rating for cost/pricing as my work is under warranty.
Great Service! Fast and quick
Mohammed - Westminster, CA
Quick to arrive, quick to repair!
Gary - Costa Mesa, CA
Davis
Vavas - Westminster, CA
Job done very good. I like the way you do
Great service
Jivonde - Los Angeles, CA
Awesome service
Fridge Repair
Jillian - Long Beach, CA
Enrique was great! Arrived before my appt time after calling to find out if that was ok. Fast and efficient at fixing my fridge. Great experience!
Good service
Ray - Westminster, CA
Reasonable prices under the circumstances, very nice serviceman
Thorough and friendly!
Ashley - Rancho Santa Margarita, CA
Sherry Essex
Sherry - Buena Park, CA
Great service
Excellent service
Ann - Redondo Beach, CA
Enrique provided excellent service; he was professional, was very knowledgeable about the appliance, and explained the repair and provided tips for appliance care.
X
George - Laguna Niguel, CA
Joyce
Walter - Los Angeles, CA
Great
Freezer Repair
Victoria - Anaheim, CA
Last Friday we had a serviceman come to the house to find out why our ice machine wasn't working. This has been an ongoing problem and the serviceman was able to test and replace it. We now have ice again! He was very professional, informative and polite. I unfortunately can't remember his name but would highly recommend him in the future.
Great employees. The system is broken!!!!
Evelyn - Tustin, CA
Victor and person answering the phone at the service center were very polite and doing their job. There was a VERY long wait to get someone on the phone. Efficiency of service is poor. In total, three people took a picture of the dent on my brand new refrigerator. The ball was dropped between Howard’s and Paradise appliance, and I had no idea that a separate company was handling things. 1) the person who delivered the refrigerator 2) myself who sent it to the manager at Howard’s when I didn’t get a call regarding fixing it 3) Victor who took a picture of the dent and serial number I had to wait Six weeks to have the door fixed. And stayed home three days with an unknown delivery time window until the day before. I appreciate Victor pre scheduling the final delivery ahead of time or I would have been even longer.
Great Technician
Penny - Huntington Beach, CA
Johnny was very good and extremely friendly!
Great service. Great Technician.
Bill - Rancho Palos Verdes, CA
Rose, was a great technician. Fast, knew what she was doing and very nice.
super wonderful repair person
Bertrand - Los Angeles, CA
Nancy
Nancy - Garden Grove, CA
The service technician was prompt and explained about the services that were needed.
Mary
Mary - Compton, CA
Service call went well only one problem they didn't put the oven flush with the cabinet
Steve - La Mirada, CA
Oven not mounted flush with the cabinet
Parboti
Parboti - Rancho Palos Verdes, CA
Great technician
Jocelyn - Newport Beach, CA
Ramon was awesome! He took great care of us and made the experience very pleasant!
Great Work fast and efficient
Mohammed - Westminster, CA
The best of the best
George - Rancho Palos Verdes, CA
Rose REALLY knows how to repair ... she's fast, patient and a good "teacher" ... Rose would be a great instructor not only respecting repair but also with "the care and feeding" of customers"
Cimgroup
Charles - Los Angeles, CA
Had to come back for the same washer 7 time. Replace the same part 6times. On the 8th time found the problem
Technician was very polite and informative
Bart - Huntington Beach, CA
Jorge was very helpful
Henry - Laguna Hills, CA
Jorge was really helpful and worked quickly to diagnose the issue with my dishwasher.
Great
NANETTE - Inglewood, CA
Great service
Janice - Laguna Beach, CA
Great Service
James - West Carson, CA
Technician was very knowaligable
Prompt Service, Fixed Ice Maker issue.
Lillian - Santa Ana, CA
Great service
Melissa - Irvine, CA
Fixed the problem and was nice
Good service
Diana - Bell, CA
Above average
Diana - Laguna Niguel, CA
Dryer repair
Ruth - Norwalk, CA
Mr. Sims was professional, courteous, and focused. My dryer is no longer making the grinding noise it had been. Great job! It took a little insisting to get an afternoon appointment with Paradise.
Noisy Garage Fridge
Richard - Orange, CA
No problem could be found with the appliance. Of course, no noise occurred while Victor was here. His inspection could find no probllem with the compressor nor fan. I was pleased with his friendliness and his knowledge.
Great service
Votha - Norwalk, CA
Service Review
Tim - Fountain Valley, CA
excellent Service, very professional, quick and extremely knowledgeable.
Good Service
Katrinka - Santa Ana, CA
Prompt, professional, plainspoken. Did a good job.
It works
Stephen - Anaheim, CA
Did great up n running
Susan
"Property - Lake Forest, CA
He was so horrible that I can’t even talk about the experience. I will never allow Paradise Appliance in my home again, never!!
Service
Daniel - Westminster, CA
Very good service.
Laura - Santa Ana, CA
I really appreciated that he tried and did accommodate my schedule
Great Service
Naveed - Costa Mesa, CA
Great service
Nathan - Cypress, CA
Larry was friendly and got the job done.
Knowledgeable service, excellent people skills
Fredi - Los Angeles, CA
PROFESSIONAL
Cristina - Long Beach, CA
They notified me of arrival time both my phone and email, they came when they said, they weere respectful and professional in their behavior, they seemed to know the appliance very well, the price was fair and I would definitely call them again if the occasion arises.
HOLIDAY REVIEW
Harlan - Costa Mesa, CA
Service was GREAT! Iwa notified several times, different methods, and Tech arrived as scheduled.
Professional and attentive service
Liisa - Newport Beach, CA
Johnny was punctual and got the job done efficiently. Not only was he informative, but he was respectful and a true professional. Johnny was a delight to have service our appliance and complete the job to the end.
Great service, however part is discontinued...
Kelly - Los Angeles, CA
Ray was great and found the problem on our 2007 Jenn-Air oven, which is a faulty gas valve. What we are unsatisfied with is the fact that Jenn-Air has discontinued the part and so there is nothing that he can do until we can find the part. And then we have to pay for labor again??? I think it is crazy that Jenn-Air would discontinue a part after a short amount of time. Our last oven was from the 1960's and lasted over 50 years. So now we are not sure if we can fix the issue unless a part can be found and we are out over $100 for the labor. I'm really hoping Jenn-Air can help us with this.
Great Service
Jeanette - Whittier, CA
Really nice guy! Helped me out and was on time.
Great service
Randall - Torrance, CA
Everything went well
Excellent Service
Son - Anaheim, CA
Mr. Preston was friendly, courteous and professional. He fixed our washer in a timely manner and provided an explanation and answers with the washer.
Great service.
Eva - Downey, CA
Gary
Gary - Fountain Valley, CA
Great service. Excellent
Great service
Julio - Los Angeles, CA
Fantastic
GREAT SERVICE
Amy - Los Angeles, CA
Very knowledgeable and professional technician, know exactly what the problem is.
Great Service
Andrew - Carson, CA
Dishwasher Service
Michael - Seal Beach, CA
Very Professional...Great Service
Todd - El Segundo, CA
Enrique was fantastic. He knew what he was doing and went the extra mile by explaining to me what happened and how to prevent the problem from happening again.
Awesome service!
Sonya - Laguna Beach, CA
Great service, prompt
Idalyne - Carson, CA
reat, professional service
Julio - Inglewood, CA
the tech was prompt, pleasant, and fixed the problem
good service
Theresa - Los Angeles, CA
very happy
Jose
Jose uluan - CRYSTAL CITY, CA
Very Good
dryer
Andrew - Santa Monica, CA
Bad service
Joel - Norwalk, CA
I will not recommend Paradise because They always late or They don’t show up to their appointments
refrig out
Lois - Fountain Valley, CA
Excellent Service.
Greg - Marina del Rey, CA
Very assuring to the client that the problem with refrigerator was solved in one service visit. Excellent service.
Dishwasher
Dragonface - Los Angeles, CA
Took three trips to finally get the warranty repair completed.
Service
Tom - Hermosa Beach, CA
Outstanding service provided by the technician and office staff.
Great Service
Jeanette - Whittier, CA
Had a great experience with Paradise Appliance. The technician they sent out (Larry) was experienced and knew what he was doing. Turns out it was a manufacturer's defect, ordered and installed the new part with no problems. I definatley recommend this company!
owner
Elias - Cypress, CA
Awesome job
Eddie - Los Angeles, CA
Very quick and fast
Great Service, Great Technician
Robert - Los Angeles, CA
This visit by your representative was truly outstanding. He deserves your appreciation for the work he does and his approach to customer satisfaction.
great service
"00773 - Long Beach, CA
He was just excelent
Horrible service + lazy technicians
Michelle - Orange, CA
First I was reschedule because the technician said he needed a part he had to order. He made this decision without coming to my home and inspecting my stove. Then, the technician that came said I had to switch my electric panel off and on next time it gets stuck. Really? Who wants to fix their applicance by doing that every time? What happened to the part the technician said he “needed” to replace? Sounds like a bunch of lazy technicians to me. Waste my time taking 2 days off of work - UNPAID!!! So disappointed with your service. Unprofessional to say the least.
Great Service
Anthony - Torrance, CA
Awesome and fast repair, thank you very much for a pleasant and easy experience.
Ron Lejman
Ron - Bellflower, CA
Overall a good experience. Doug was knowledgable and experienced.
Great Service and very professional
Barbara - Mission Viejo, CA
Very good experience.
Paradise Appliance
Charlie - San Juan Capistrano, CA
Service Technician was fabuloius.
friendly and polite
Anthony - Los Angeles, CA
Good
Carol - Hawthorne, CA
Did a good job
Larry
Mari - Garden Grove, CA
Fix it
Excellent Service
Jose - Downey, CA
Techs were professional and neat. Laid down movers blanket to protect floor. I appreciated that.
Excellent service
Myra - Culver City, CA
Jaime was an excellent service provider
Door gasket replacement
Ivan - Norwalk, CA
Servicer arrived on time and completed the job quickly.
great service
Jose - La Mirada, CA
Great service
Matthew - Los Angeles, CA
The tech was courteous, prompt and was able to fix our issue without a follow-up visit.
Great, quick service!
Tara - El Segundo, CA
Great service and good customer service.
Vivian - Whittier, CA
Very nice guy
Michelle - Los Angeles, CA
Fixed it right
William - Irvine, CA
Sarkis knows how to fix it right. We had another technician try to fix our fridge and he knew what to do
both not working
generousmom - Irvine, CA
I have no complaints of Paradise Appliance BUT I do have an enormous complaint about Maytag if some one can pass it to Maytag please do. The washer and dryer were delivered May 10, 2018. They are still under warranty. My complaint is that the washer and dryer will not handle a 30"X6' area rug for the bathroom and the dryer takes three rounds to dry on rapid dry, an average load of clothing all light weight. What the heck is that all about? Oh and it will not wash any type of quilt thick or thin in a queen and full size. It will not drain the water. Also the washer only loads not even a third of the inside full of water so your clothes can't even be properly cleaned!!! WHAT IS MAYTAG THINKING???? THIS IS BS!!! If I were strong enough I would take a malet to these machines and toss them over the fence!!! THEY SUCK!!!!!!! I am so disappointed to say the least! DO NOT BUY A MAYTAG ANYTHING!!!! If I could, I would suggest you buy LG appliances. I never had a problem with them. My home warranty would only replace with these stackable machines. Again they suck!!!
Awesome Service
Tara - Fountain Valley, CA
Jonathan went out of his way to help us resolve the problem
Great service!
Mario - Buena Park, CA
Technician that came out was extremely knowledgeable and very polite. He was able to determine the problem with my ice maker and fix it in a timely matter so I could get on with my day.
GREAT SERVICE
SASA - South Gate, CA
Professional Service all around
Rick - Gardena, CA
My repair tech was very informative to what the problem was, assured me he can handle it and get fixed. Timeline was good, repair tech cleaned up after himself.
Good job
Feli - Anaheim, CA
Great
Very satisfied with Service
Maribel - Lake Forest, CA
Mario was professional, friendly, helpful and knowledgeable. He answered all my questions and went above and beyond. I was also impressed with the friendly customer service reps that called and explained the process. Everything went smoothly and my expectations were exceeded.
“Better late than never” Excellent speedy competent service once he arrived.
Constsance - Los Angeles, CA
“Better late than never” Appointment between 2-5 pm. but arrived at 8pm. 💤. Excellent, efficient and speedy service once he arrived.
Quick to arrive, quick to repair!
Gary - Bellflower, CA
Owner
Emad - Los Angeles, CA
Tara
"825 - Los Angeles, CA
Fantastic service, they went above and beyond to fix the issue we called about, and addressed a few others while on site.
Rose K.
RANGE WHIRLPOOL WFG540H0ES1 ordered new dsi board and main control q1no q2no no sign covid19; ordrng 1 WPW10511278 (module-spk) and 1 WPW10349742 (cntrl-elec)
Pablo V.
REFRIGERATOR WHIRLPOOL KRFC300ESS replace all parts run test ok request completed Q1 no Q2no no sign covid 19
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "q1-no,q2-no, nosign dfue to covid19, i instslled new ui interface for proper respomseall testedout ok"
Pablo V.
REFRIGERATOR JENN-AIR JS48PPDUDE01 replace door run test closing ok request completed Q1no Q2no no sign covid 19 auth # JQLJW00NL2
Chris Z.
WASHER WHIRLPOOL WFW86HEBW0 Q1: noQ2: no no signature due to covid-19unit needs new board and pump; ordrng 1 WPW10391443 (pump-water) and 1 WPW10573393 (cntrl-elec)
Victor B.
WASHER MAYTAG MVWB835DW1 "miscommunication error, replaced console and board test good. q1 no q2 no ,i didn't get signature cause covid-19, MR8XP00FPL1"
Jonathan H.
OVEN WHIRLPOOL WOD51EC7HS01 q1q2 no no sig covid19 protocol unit may have wiring issue but seems liek board acting up ordering new board if its still acting up after they will need to contact pacific sales to fix issue; ordrng 1 W11261167 (board) and 1 W11261169 (board) and 1 W11297714 (ui)
Ramon H.
DISHWASHER KITCHENAID KDTE104DSS1 q1 no q2 no no sign due to covid replaced dispensor tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KRSC503ESS01 "unit needs board and door assembly ordering poarst they have autho for labor calling now for autho on labor and parts and they declined the labor they said only parst now so i told customer, they will try to get autho, they are not going to pay for trip now since i said labor was covered as per pad. bill for trip charge with KOY6LOYAPL1 if they get it cobvered order W11172798- board LW10728959- door"
Edi C.
WASHER MAYTAG MHW3505FW1 "MREMQ00WL1 customer complaint not working : found bad control and touch panel , panel smoking cutomer declined repair already on the phone with whirpool to discuss problem. q1nq2n o siganture per covid19"
Pablo V.
WASHER MAYTAG MHW8200FW0 replace panel and control board run test ok request completed Q1no Q2 no no sign covid 19 auth # MRFI100XPL2
Sarkis M.
REFRIGERATOR KITCHENAID KRSF505ESS00 q1 q2 no no sing c19 auth# krfm5rfxpl1 orderd panl /board; ordrng 1 W10822640 (panl) and 1 W11098695 (fan-scroll) and 1 W10316760 (THERMISTOR) and 1 WPW10743957 (cntrl-elec)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no q2 no no sign due to covid 19 cx possibly leavin door checked damper and gasket tested working good
Victor B.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "i empty dripan that was full of water but re-sch. just to check up., q1 no q2 no.; ordrng 1 sealsystemhelper (seal system helper)"
Pablo V.
WASHER MAYTAG MHW5630HW1 replace panel run test ok request completed Q1 no Q2 no no sign covid 19 auth # MRFGC00NL2
Rose K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replaced damaged door q1no q2no no sign covid19
Jorge A.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "q1-no,q2-no, nosign due to covid 19, i need to order icemaker forproper fucntion; ordrng 1 W10889233 (icemaker 139.94)"
Ramon H.
WASHER MAYTAG MVWC565FW q1 no q2 no no sign due to covid 19 cx had loose agitator tighten dow and recalibrated
Raymond J.
FREEZER WHIRLPOOL WRX735SDBM02 "replaced faughty ice maker, all test goodq1-no q2-nono sign due to cv 19"
Robert S.
WASHER MAYTAG MVWC565FW0 Q1 no Q2 no. no signiature due to covid-19. Overhauled the washing machine and calibrated and tested operation.
Oriale P.
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "found air gap in ff section door causing moisture build up inside, applied heat to door gasket to reform to make good seal, removed ice & water, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DRYER MAYTAG MGDC215EW1 cx had debri in wheel housing testd working good now
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "q1 q2 no no sing c19 def pr installed thermistor ckd working ok; used 1 WPW10383615 (THERMISTOR), and 1 W10916494 (BLADE-FAN) from stock"
Robert S.
WASHER MAYTAG MHW5630HW0 Q! no Q2 no.No signiature due to covid-19. Found bellow front spring clamp came off. Reinstalled the spring clamp and tested operation.
Jonathan H.
DRYER WHIRLPOOL WED560LHW0 see doug notes for 2mc autho
Ramon H.
RANGE WHIRLPOOL KOCE507ESS08 cx needs appliance manager; ordrng 1 W11179310 (appliance manager)
Larry G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign covid-19--replaced ice maker and advised on ice container.
Jorge A.
OVEN WHIRLPOOL WOD51ES4ES01 "q1-no,q2-no, no sign due to covid 19, i found unit need control board but customer does not want repair sinceunit is too new lees than 30 days. for now call is completely."
Ramon H.
LAUNDRY CENTER MAYTAG MVW6230HW0 q1 no q2 no no sign due to covid 19 replaced main control and recali8brated tested working good
Chris Z.
REFRIGERATOR KITCHENAID KRFF302ESS01 Q1: noQ2: no no signature due to covid-19i replaced the housing because its not giving water to icemaker so i tested after and now icemaker gets water
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "pin wire for the ice maker harness black with yellow trace was not allowing unit to send power to solenoid for switch crsuh to cubed, fixed wiring issue tested unit no furtehr issues all tested okq1q2 no no sig covid19 protocl"
Larry G.
WASHER WHIRLPOOL WFW8620HC2 q1no-q2o--no sign covi-19----unit completely dead when i arrived this time---went into test mode then canceled right away and went back into regular cycle and it started--replaced user interface and tested for correct operation.
Pablo V.
DISHWASHER KITCHENAID KUDE40FXBL1 found drain cloggled clean air gap test drain ok request completed Q1no Q2no no sign covid 19
Francisco J.
REFRIGERATOR KITCHENAID KSCS25INMS02 condensor coils were extremely dirty cleaned them out and advised cx that she has to do maintenance every sith monthn she will keep me updated on the temps if the fridge has gotten better.q1.noq2.nono signature due to covid19
Chris Z.
RANGE-GAS WHIRLPOOL KSGB900ESS3 Q1: noQ2: no no signature due to covid-19i reshapped ignightor and now its catching every time
Jorge A.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "q1-no,q2-no, nosign due too covid 19, i installed new evaporator , dryer, coupler allow24 hr to coold down."
Edi C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer complaint leakign water from dispencer : replaced ice maker and bin replaced parts all components ok to manufactory specifics. q1nq2n no signature per covid 19
Robert S.
WASHER WHIRLPOOL MVWC565FW2 Q1 no Q2 no. No signiature due to covid-19. Checked the washer found no error codes. All functions are normal. complaint not enough water. advised customer to use bulky sheets
Sarkis M.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 q1 q2 no no sing c19 adj refg door ckd ok
Francisco J.
RANGE JENN-AIR JGRP548HL00 orange lights coming from the knobscalling techline for tech support f8e1f3e1put the unit in diagnostics q1.noq2.nono signature due to covid19; ordrng 1 W10859573 (sensor) and 1 W11248652 (blower)
Chris Z.
WASHER WHIRLPOOL WTW7500GC2 Q1: noQ2: no no signature due to covid-19unit needs new lid due tot this one forming cracks; ordrng 1 W11130236 (lid)
Robert S.
REFRIGERATOR KITCHENAID KRFF507HPS00 Q1 n o Q2 no No signiature due to covid 19. All temps match the sensors. Ice maker harvested and filled while checking freezer temperature. Called the techline wastold to advise customer to not block the vents and wait till ice bin fills completely.
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW q1no-q2no--no sign covid-19---cleaned drain pan from oder and checked for correct draining..
Jorge A.
DRYER WHIRLPOOL WGD8500DC3 "q1-no,q2-no, no sign due to covid 19 , need to order parts due to noisy.; ordrng 1 W10837240 (idler) and 1 WP697772 (wheel)"
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 q1 no q2 no no sing c19 need panl; ordrng 1 W10803367 (panel-cntl) and 1 WPW10546503 (adjuster)
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "installed regulator for high water pressure & chattering noise, now dispenser is leaking , needs water valve replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10341329 (water valve assy)"
Ramon H.
REFRIGERATOR KITCHENAID KRSC503EBS01 cx needs compressor; ordrng 1 WPW10239732 (evap) and 1 W10779331 (comp)
Ramon H.
RANGE WHIRLPOOL n/a cx inner door glass was not in secuerly took apart and found inner braket not in correctly put back together correctly and tested no further issues
Jonathan H.
DISHWASHER KITCHENAID KDFE204ESS4 q1q2 no no sig covid19 protocol i didnt hve any truckstock in this loanewr truck. ordering parst fixed drain left unit running ordering baodr as well; ordrng 1 W10861000 (disp) and 1 W10909702 (board)
Oriale P.
DISHWASHER WHIRLPOOL MDB8989SHZ "replaced faulty main cntrl causing no start issue, ran test in diagnostics, working ok.this is differnt issue from first visit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "unit has frost build up in ff section called tech line, parts need to be replaced to correct issue sr#7728383807 s1630; ordrng 1 W10849460 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support) and 8 W11456069 (clamps)s"
Rose K.
OVEN WHIRLPOOL WFG525S0HZ1 installed new center bunner q1no q2no no sign covid19
Jonathan H.
MICROWAVE OVEN KITCHENAID KOCE500ESS09 customer has issue with the power they need electrcian to come fix the issue if problem continues contact us again. q1q2 no no sigcovid19 protocol
Rose K.
DISHWASHER KITCHENAID KDPE234GPS0 replaced dispensor q1no q2no no sign covid19; used 1 W10861000 (DISPENSER) from stock
Edi C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer complaint broken ice maker: replaced ice maker for customer all componets ok to manufactory specifics. q1nq2n no signature per covid 19
Edi C.
DRYER WHIRLPOOL GGW9200LW1 Customer complaint not heating : run diagnose test found thermal fuse open replaced it for customer re run test all components ok to manufactory specifics. q1nq2n no signature per covid19 policy.; used 1 WP3392519 (FUSE) from stock
Ramon H.
REFRIGERATOR KITCHENAID KRMF706EBS01 cx concerned power went out for 20 min checked refer no sign of any problems advised cx to get a surge protector
Larry G.
DRYER-GAS MAYTAG MGDB765FW0 q1no-q2no--no sign covid-19---replaced noisy idler pulley kit and tested for normal sound operation.; used 1 4392067 (REPAI KIT) from stock
Robert S.
DRYER WHIRLPOOL WGD6620HC1 Q1 no Q2 no. No signiature due to covid-19. Checked the dryer found no error codes stored. Tested in timed dry high heat and the burner cycles at 156f all normal.
Jorge A.
DISHWASHER MAYTAG MDB4949SHZ0 "q1-no, q2-no, no sign due to covid , i did ran testmode and all tested out fine adviced customer to use jet dry in number 5 or 6 fo raise the dryness also told him to rinse the plate first."
Victor B.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "ice maker broken apart-replaced it got water, q1 no q2 no, i didn't get signature cause covid-19; used 1 W10873791 (ICEMAKER) from stock"
Jorge A.
WASHER MAYTAG MHW5500FC1 "q1-no, q2-no, nosign dueto covide19, I rest the computer and clean thehose from pression switch for better performance."
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "removed ice build up in ff section & replaced thermistor unit cooling &working. not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 W10316760 (thermistor kit) from stock"
Pablo V.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 found bad whell and pin replace run test ok request completed request completed Q1no Q2no nosign covid 19
Larry G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 q1no-q2no--no sign covid-19---adjust refer compartment door seal and advised of normal condensation on supply air duct
Jonathan H.
WASHER WHIRLPOOL WTW4800XQ0 "PO#- 4700919204 q1q2 no no sig covid 19 protocol unit needs tranmission and bearing assembly they ended up saying no to repairs unit has 12 month parts labor so they needed to pay parst labor for units repair, maintenece said they will re;place parst themselves use
Pablo V.
REFRIGERATOR MAYTAG MFW2055FRZ00 found freezer full of ice remove door evap cover steam all ice replace thermistor run test ok request completed Q1no Q2 no no sign covid 19 auth # mre17rdnl2; used 1 W10838965 (THERMISTOR) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Q1 no Q2 no.No signiature due to covid-19. Found supply duct to the refrigerator section iced up. frost pattern and evap motor okay. removed all ice and restored airflow to the refrigerator section.
Jonathan H.
DISHWASHER JENN-AIR JDTSS243GX0 "q1q2 no no sig covid19 protocol unit not washing forund f3fe4 error code for motor assembly not powering up, checked power, 120 but mtor siezed up, tested unit no frutehr issues all tested ok after, ran diag fills washes drains"
Chris Z.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Q1: noQ2: no no signature due to covid-19i leveled unit so the doors keep themselves closed better becuase when closing the door with a little force will push open the other door due to the force of air being exurted out
Raymond J.
WASHER MAYTAG MVWC465HW2 "tech check washer and put through dign, no problems found with washer, all test good. would not dup problems.q1-no q2-nono sign due to cv 19"
Oriale P.
REFRIGERATOR KITCHENAID KDTM604KPS0 "found water leaking from fill valve causing float switch to trip with error, tighten water line connection stop leak, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Ramon H.
DISHWASHER WHIRLPOOL WDT710PAHZ1 q1 no q2 no no sign due to covid 19 replaced drain pump and tested working good
Jonathan H.
WASHER MAYTAG MVWB725BW0 q1q2 no no sig covid19 protocol ordering detergent cups. cracked cups setting up this week; ordrng 1 WPW10552116 (cup) and 1 WPW10554110 (cup)
Ramon H.
DISHWASHER KITCHENAID n/a cx needs display and main control cx does not wish to proceede
Jonathan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "q1q2 no no signature covd 19 protocl unit not starting up but filling, checked motor 120 to the motor assembly, opened motor found impellar siezed up fixed motor shaft tested unit no furtehr issues all tested ok"
Ramon H.
MICROWAVE WHIRLPOOL WMH31017HW3 CX HAD NOISE COMING FROM FAN TOOK DOWN AND FOUND LOOSE SCREW ON FAN FRAME TIGHTEN DOWN AND TESTED WORKING GOOD CALLED TP FOR LABOR AUTHO # IS WRF5MRFNL2
Jonathan H.
REFRIGERATOR KITCHENAID KRFC302EBL00 "q1q2 no no no sig covd19 prptocol issue with the damper motor stuck opened, fixed temps and damper motor no furtehr issuers"
Robert S.
WASHER WHIRLPOOL WTW4955HW1 Q1no Q2 no. No signiature due to covid-19. error code f7-e5. Replaced the acuator and tested operation.
Oriale P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "cust has shut off water tap on outside water suppy for house, explain to cust valve needs to be open at all times for unit to get water,tested dispenser & ice maker, both working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found unit not cooling at all,no frost on evaps, compressor may not be running, needs parts replaced seal system tech.not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evaporator) and 1 W11036448 (solenoid) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 sstech (ss tech) and 1 W10811364 (cntrl-elec) and 1 W11116006 (evaporator)"
Robert S.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Q1 no Q2 no.no signiature due to covid-19. doors are not damaged. The customer is questioning the holes in the bottom of doors were the foam is shot in the doors.
Jonathan H.
WASHER WHIRLPOOL WFW9620HC0 q1q2 no unit needs new valve assm; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Ramon H.
RANGE-OVEN WHIRLPOOL WEG745HOFS0 q1 no q2 noi no sign due to covid 19 cx cx concerned convection stops heating after it reaches 350 recalibrated and tested removed temp sensor and found n o shortage working good now
Chris Z.
DISHWASHER KITCHENAID WDT710PAHZ1 Q1: noQ2: no no signature due to covid-19units door would rub when opening and closing so i just levled unit whitch straightened out the body making door centered so it doesnt rub anymore
Francis C.
DRYER WHIRLPOOL WGTLV27HW1 "Complaint making noise , we found loose blower wheels and cabinet , i just removed and reinstalled , now unit working ok tested fine ."
Rose K.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 replaced compressor q1no q2no no sign covid19; used 1 W10913906 (COUPLER) from stock
Larry G.
WASHER MAYTAG MVWB880BW0 q1no-q2no--no sign -covid-19--auth#-mrf5n00xpl2---replaced defective bearings abd tested for noise in spin. unit working ok.
Francisco J.
REFRIGERATOR MAYTAG MRT118FFFH01 replaced the motor to the fridge the fridge is working now the fan turned on q1.noq2.nono signature due to covid19
Francisco J.
WASHER WHIRLPOOL WC8090GX0 the installers forgot to take out the shipping screws thats why it was shaking alot completed callq1.noq1.nono signature due to covid19cx provided receipt
Victor B.
FREEZER WHIRLPOOL WRX735SDHZ01 "freezer track hard to move replaced and defrosted ice build upon topof evap. q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint not filling with wagter : run diagnose test found bad sensor and controls q1nq2n no signature per covid19; ordrng 1 W10911021 (panel-cntl) and 1 W11201274 (control) and 1 WPW10448876 (switch-wl) and 1 W10599356 (water inlet valve)
Pablo V.
DRYER WHIRLPOOL WED7590FW1 found bad heater replace bad part run test heat ok request completed Q1no Q2no nosign covid 19 auth # WREFE00APL2
Rose K.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 ordered new lights and control board q1no q2no no sign covid19; ordrng 1 W11239944 (module) and 3 W10695459 (module)s and 1 W11224256 (control)
Ramon H.
OVEN WHIRLPOOL WOD93EC7AS04 cx needs main control; ordrng 1 WPW10752316 (cntrl-elec) and 1 W10841979 (cntrl-elec) and 1 2nd (man) and 1 oven (dolly)
Larry G.
WASHER MAYTAG MVWX655DW1 q1no-q2no--no sign covid-19---power at board no green light on..replaced defective board--and tested for correct operartion
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADW7 q1 q2 no no sing c19 unit ckd working normal inst customer to use hut water
Ramon H.
RANGE KITCHENAID KSGB900ESS3 cx said ranged turned on byself cx does want to have it repaired called safety and there going to reach ouit to cx sr # 772830831 THIS IS NOT A CALL BACK
Rose K.
DISHWASHER KITCHENAID KDTM354DSS5 #NAME?
Jonathan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "q1q2 no no sig covid19 protocl replaced parst tested unit i informed them if they put anything right in fron t of vent like theyrve been doing, things will freeze, we will not come back out for this"
Raymond J.
REFRIGERATOR KITCHENAID KBSD602ESS01 tech found lights out on ff side and in fzr as well.q1-no q2-nono sigh due to cv 19; ordrng 12 W11462342 (LIGHT)s
Francisco J.
WASHER WHIRLPOOL WFW560CHW0 need to order lock and cntrlcalled brandon he will put an additional part for friday .; ordrng 1 W11322879 (cntrl) and 1 W11316250 (lock)
Pablo V.
REFRIGERATOR KITCHENAID KBSN608ESS01 replace allmodulecontrolboardrun test ok request completed Q1no Q2 no no sign covid 19
Chris Z.
MICROWAVE JENN-AIR JMW3430DS02 unit is still giving same error code im going to need to order more parts and tear unit down even more; ordrng 1 W10821712 (cntrl-elec) and 1 W10217711 (inverter) and 1 W11346197 (mag) and 1 W10815465 (cntrl-elec) and 1 W11188752 (fuse) and 1 W11398764 (filter)
Victor B.
MICROWAVE WHIRLPOOL WMH32519FS0 completed helper job
Oriale P.
DISHWASHER WHIRLPOOL WDT730PAHW0 "found f-2 e-2 communication error between ui & main cntrl board, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11367678 (cntrl panel) and 1 W11305308 (cntrl-elec)"
Chris Z.
MICROWAVE WHIRLPOOL WMH32519FS0 Q1: noQ2: no no signature due to covid-19i replaced all the switches and sensor and all is working proporly
Chris Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Q1: noQ2: no no signature due to covid-19I added the missing gasket and asl the missing sheild and installed unit fr cx and leveled and now unit doesnt leak.
Victor B.
WASHER WHIRLPOOL WFW560CHW0 "repalced both valves per error code, q1 no q2 no, i didn't get signature casue covid-19"
Rose K.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 replaced compressor and evap q1no q2no no sign covid19
Pablo V.
WASHER WHIRLPOOL WFW560CHW0 washer need a dispenser not a DRAWER replace water valve auth # WRF3Z00NL2; ordrng 1 W11465532 (housing)
Pablo V.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 replaec bulb seal motor harness fan thermostat etc run test ok request completed Q1no Q2nono sign covid 19; used 1 WP2315539 (EVAP FAN) from stock
Pablo V.
RANGE WHIRLPOOL WFG320M0BW0 found bad control and ignitor; ordrng 1 W11113908 (control) and 1 W10918546 (ignitor)
Victor B.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "per male still turns off for few days replaced f.f. fan and bbymetal assembly, q1 no q2 no, i didn't get signature cause covid-19; used 1 WP2315539 (EVAP FAN) from stock"
Edi C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Customer complaint not working : found bad thermistor and control replaced parts for customer all componets ok to manufactory specifics. q1nq2n no signature per covid19
Chris Z.
RANGE-GAS KITCHENAID KGSC308LSS0 Q1: noQ2: no no signature due to covid-19I REPLACED BOTH HINGES THAT ALLOWED THE DOOR TO FALL ALL THE WAY TO THE FLOOR. NOW UNIT STOS WHERE IT SHOULD
Jonathan H.
OVEN WHIRLPOOL WFG525S0JZ0 seperate issue unit had issue with hinge fixed hinge door closes also informed customer to use the temp on a thermostat all else testd fine now q1q2 no no sig covd 19 protocol
Oriale P.
WASHER WHIRLPOOL WFW75HEFW0 "found unit not getting into high speed spin, causing wet clothes at cycle end, needs acu replaced per service pointer. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11201274 (cntrl-elec) and 1 helper (1 helper)"
Francisco J.
DISHWASHER KITCHENAID KDTM354DSS4 unit dishwasher did not need any parts completed the call the hardwire plug was loose it shorted cut and connected q1.noq2.nono signature due to covid19
Ramon H.
WASHER WHIRLPOOL WTW5300SQ0 q1 no q2 no no sign due to covid 19 cx needs new water valve does not wish to proceede
Victor B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "repalced parts that were order by CZ, fridge start cooling. q1 no q2no i didn't get signature causecovid-19"
Rose K.
REFRIGERATOR JENN-AIR JS48NXFXDE01 black spots on door fronts that will not come off needs new door fronts talked to Jenn-Air and was told that after they get the docs they would take care of the new door fronts q1no q2no no sign covid19
Chris Z.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Q1: noQ2: no no signature due to covid-19the unit was working proporly when i arived,. cx states it started making ice 2 days before i came today"
Raymond J.
LAUNDRY CENTER MAYTAG MVWC565FW1 "tech chk washer with load and put in dign, no codes and washer working fine all test good cx just concerned about washer niose, but drain pump noise was normal. all test good.q1-no q2-nono signature dur to cv 19"
Rose K.
FREEZER WHIRLPOOL WRF560SEHZ "INSTALLED NEW THERMISTOR AND ORDERED NEW MAIN CONTROL q1no q2no no sign covid19; ordrng 1 W11035836 (cntrl-elec) and 1 SSTECH (SSTECH), used 1 WPW10383615 (THERMISTOR) from stock"
Jorge A.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "q1-no,q2-no,nosign due to covid 19, i found left door of refrigerator is bad the whole door due to is likeang from inside part # w10815695, customer declined repair for now."
Larry G.
WASHER WHIRLPOOL WFW6620HW0 q1no-q2no--no sign covid-19---f3-e5--replaced door latch and cleared codes. ran through test cycles for correct operation.; ordrng 1 mbW11316250 (door latch)
Rose K.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 repaired door handle q1no q2no no sign covid19
Rose K.
LAUNDRY CENTER MAYTAG MGDB765FW0 ordered new drum q1no q2no no sign covid19; ordrng 1 W10545923 (drum)
Francisco J.
COOKTOP WHIRLPOOL KFGU766VSS04 assisted ec completed the call unit is working now
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Edi C.
COOKTOP WHIRLPOOL KFGU766VSS04 Customer complaint not working : found bad trasnformer replaced part for customer run diagnose test all components ok to manufctory specifics. q1nq2n no signature per covid19.
Francisco J.
COOKTOP WHIRLPOOL KFGU766VSS04 assisted ec completed the call unit is working now
Chris Z.
DRYER MAYTAG MGDC465HW0 Q1: noQ2: no no signature due to covid-19i found a screw laying in where the drum guide felt is casuing a crackling noise
Francisco J.
WASHER WHIRLPOOL WFW9620HBK0 checked the bulk detergent dispensor and i raised the concentration level performed dignostics and no errors found q1.noq2.nono signature due to covid19
Victor B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "some ice build up by evap. motor and making noises, defrosted test good, q1 no q2 no i didn't get signature cause covid-19"
Francisco J.
FREEZER WHIRLPOOL GT22DKXGW01 the fridge has a compressor problem cx will rather buy another one i charged the cx just for the visit `134.95q1.noq2.nono signature due to covid19
Ramon H.
FREEZER WHIRLPOOL WRT311FZDW01 CX WAS STUFFING FREEZER CAUSING ICE BUILD UP ADVISED CX TO DEFROST
Pablo V.
WASHER WHIRLPOOL WFW5620HW0 auth wrdmm00nl2 replace water valve run test ok request completed Q1no Q2no no sign covid 19
Pablo V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 unit need a new damper control switch and valve; ordrng 1 WPW10420083 (valve) and 1 WPW10594330 (damper) and 1 WP12575501 (switch) and 1 W11031909 (guide) and 1 WPW10503278 (control)
Chris Z.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 wrdu200xpl2 needs new evap due to leak on right side. i replaced heater last time due to an ice buildup but now the unit isnt even givng any frost pattern even when compressor was running.. it very weird how it got a leak from then to now.; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator)
Ramon H.
DISHWASHER IKEA IUD8010DS2 q1 no q2 no no sign due to covid 19 cx has film on glasses after wash checked dishwasher and no mechanical problem advised cx use vinegar and lemme shine and that soft or hard water will cause this problem over time
Robert S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator customer purchased from costco 02/03/20. Found refrigerator set as celsius and down to 33f. Corrected the settings.
Oriale P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "found broken foam retrurn added silicon to foam to create better seal per tech line. all door gaskets are good sr#7728376765 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL WTW5000DW3 q1no-q2no-no sign covid-19---pump wire and cover disconnected---reinstaed and recalibrated tested for correct operation through test cycles
Robert S.
RANGE WHIRLPOOL WFG525S0JS0 Q! no Q2 no.No signiature due to covid-19. Replaced the regulator gas valve assembly and tested for ignition.
Ramon H.
DISHWASHER WHIRLPOOL MDB4949SHZ1 q1 no q2 no no sign due to covid 19 cx had stuck sump motor checked connection and recalibrated tested working good
Ramon H.
MICROWAVE OTR MAYTAG MMV4206FZ-5 cx not heating pulled down microwave and found loose wire going to magnatron put wire on securely and tested working gooid CALLED TP FOR AUTHO# IS MRF5LRFNL2
Jonathan H.
DRYER WHIRLPOOL WGD6620HW autho double labor - wrf4crfnl2 replaced ignitor assm testest unit no furtehr issues q1q2 no no sig covd19 protocol ; used 1 273441 (ignitor) from stock
Pablo V.
DISHWASHER JENN-AIR JDB9000CWP1 foub bad pump replace newpump test drain ok request completed Q1no Q2no no sign covid 19; used 1 WPW10348269 (DRAIN PUMP) from stock
Oriale P.
OVEN WHIRLPOOL KEBC276KSS04 "replaced open thurmostat fuse & power fuse, unit heating & working ok. call assurant for dl auth systems were down, will call at later time to get auth# not signed due to COVID-19 protocol. Q1: No, Q2: No"
Pablo V.
WASHER WHIRLPOOL LTE5243DQB found normal ware and tare on the drum seal give an estimate to the customer she decide to purchase a new appliance request completed Q1no Q2no nosign covid 19 authorization # wraja00dl1
Jonathan H.
OVEN WHIRLPOOL KSEB900ESS2 unit needs new console assembly ordering parst setting up appt next week q1q2 no no sig covid19 protocol ; ordrng 1 W10920246 (console)
Rose K.
REFRIGERATOR KITCHENAID KRFC300ESS01 ice maker jammed cleared jam working good at this time q1no q2no no sign covid19
Robert S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Q1 no Q2 no. No signiature due to covid-19. While removing the left door switch the terminal connector broke due to moisture and corrosion. Called the techline refrigerator was deemed no repairable. SR#7728358944 snapped pics.
Rose K.
OVEN WHIRLPOOL GW397LXUQ needs new igniter ordered parts on service order 186287 under AIG contract q1no q2no no sign covid19
Francisco J.
MICROWAVE WHIRLPOOL KMHS120ESS fixed the microwave and its working properly now completed the callneeded a second man to bring it downi also put aluminum tape around the vent and i also put a side back in when i arrived it was out explained to customer that i would someone had been here before and left the side out checked the microwave and its working and the turntable is turning .entiitlement board covered
Edi C.
MICROWAVE WHIRLPOOL KMHS120ESS helper done
Victor B.
DISHWASHER WHIRLPOOL WDF590SAJM0 broken wheel holder replaced both adjuster test good.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS571CIHW "Q1-NO,Q2-NO, NOSIGNDUE TO COVID 19, i adjuted the ref. door for better closing all tested out ok"