Local Reviews
Powered by Fluid LOCALPrompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Good
Mr - Newport Beach, CA
Great work, very friendly and professional.
Jaime - Newport Beach, CA
I would recommend such a great service and great customer service.
No Service
Kenneth - Los Alamitos, CA
Did not fix the problem ice maker still does not work
Thank you
Sherry - Lakewood, CA
I was extremely pleased with the repairman. He was professional and he repaired my dishwasher. It works like new again.
Unprofessional, sloppy service, with horrendous customer service.
Kenneth - Los Angeles, CA
I paid the diagnostic fee to have the technician give me an estimate that exceeded the cost of a new unit. I called the company back 3 times to get an itemized estimate and received no calls back. I feel like I have been taken advantage of by this business and given the run around by their customer service department. They simply don't call back and are of no help when you get them on the phone. Would not recommend to anyone.
Great customer service
Jennifer - Aliso Viejo, CA
Overall a knowledgeable and great technician
Jim - Los Angeles, CA
Jaime, It was a pleasure to deal with Jaime. He knew exactly how to fix both our Kitchenaid ice maker and microwave. Our issue with Convenience was that our microwave repair was delayed twice because the part was supposed to be in stock but wasn't. Our repair was delayed by a week and it was not convenient to keep rescheduling and being without the microwave.
Rose
Cheryl - Los Angeles, CA
Rose is knowledgeable but my washing machine is leaking more now than it did before
Friendly and detailed explanations
Dorothy - Westminster, CA
will recommend Paradise Appliance to friends and relatives
Rose was super!
Edward - Long Beach, CA
Rose did a great job finding the problem.
Great job
Darlene - Long Beach, CA
Very nice service worker I’d highly recommend this young man to others.
Ray
Teresa - Marina del Rey, CA
Ray was excellent. He is a perfectionist and shows in his work. I was so empresses with his patience.
Great Service, very Professional Experiance
Hassan - Tustin, CA
Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!
amazing, worked until he figured it out, kind, courteous, thoughtful, over all awesome
Emily - Los Angeles, CA
Awesome service
Teresa - Marina del Rey, CA
Great service but expensive
Vincent - Irvine, CA
The technician was courteous and helpful.
Great service
John - Lakewood, CA
Whirlpool
Michelle - Rancho Santa Margarita, CA
Edward - Los Angeles, CA
A lousey job that still has the same problem.
great service and attention
Veronica - Lakewood, CA
I am very happy and satisfied with the service given by Paradise Appliance, the Technician was very helpful and polite, excellent service
Good service
Dorna - Los Angeles, CA
Very courteous and knowledgeable
Fantastic Service!
Fiona - Newport Beach, CA
😉
Celedon - Los Angeles, CA
Awesome.
Nothing Fixed
Jason - Long Beach, CA
Was told that we would get a call back about the repair of the refrigerator after the technician showed up and never heard back. I now had to call to see what the status is of the repair and there are no notes so now I will have to wait for a second time for a technician to show up to look at the refrigerator.
Very nice
Susie - Los Angeles, CA
Stuart
Stuart - Redondo Beach, CA
Good service person
Great Service,
Fred - Lakewood, CA
Your Paradise service person, is very knowledgeable, of the product, a very nice gentleman.
Great Service
Vali Devries - Long Beach, CA
Our rep was on time, pleasant and got the job done quickly! We would use them again!
extended service no problem
Alma - Los Angeles, CA
service tech was very knowledgeable very quick and give good advice on how to prolong my refrigerator
Great service
Lionel - Carson, CA
the technician was very knowledgeable and very courteous.
Outstanding service
Allen - Torrance, CA
We are completely enamored with the service we received. Kobe well done.
Great work
Julio - Stanton, CA
The technitian was on time and did a great job repairing my kitchen aid range glass..
Friendly service, organized and knowledgeable
Bryan - Los Angeles, CA
Appliance Service
Ancil - Los Angeles, CA
Great service
Great
Luis - Lakewood, CA
xx
John - Santa Monica, CA
Lei
Lei - Laguna Niguel, CA
Good
Washer Repair
Craig - Santa Ana, CA
Jonathan knew what to do quickly and had the washer running in less than 30 minutes.
Feld
Samantha - Tustin, CA
Excellent
Susan - Huntington Beach, CA
Very happy with service. My washer is stacked and in a small cabinet. The servicemen figured out the best way to do the repair and it worked great.
Very good service
John - Tustin, CA
Mr. Mossessian is very knowable and professional in the service provided.
Great
Sylvia - Redondo Beach, CA
Excellent, the service man was very helpful. Thank you
Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2
Piper - Garden Grove, CA
Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation
Super Customer Service
Don - Huntington Beach, CA
From start to finish the communication from Paradise to us was something we have never experienced before with other appliance repair companies. We were very impressed with John, our technician. He notified us of his ETA and was on time. Very well mannered, neatly dressed, spoke perfect English & gave a detailed report on our problem. We will definitely make Paradise our go to company for our Whirlpool appliances.
Survey
Edna - Los Angeles, CA
He was Great!
Maytag Washer Repair
Anita - Los Angeles, CA
So far, Edi has successfully repaired the issue with my washing machine. He was professional, courteous, and did a good job of cleaning up his workspace. The entire process with Paradise has been very efficient. I like how they keep you updated re your work order and/or service call.
Great service
Amandine - Los Angeles, CA
Fast, efficient and friendly!
Great Service Thank You
Brian - Los Angeles, CA
Great Job, Thank You
Martha
Martha - Los Angeles, CA
Very nice repairman with outstanding service!
Enrique
Patricia - Manhattan Beach, CA
Enrique, technician, was absolutely the best! He was punctual, courteous, conscientious and very knowledgeable. He met every obstacle with expertise and dedication to job completion.
Great Professional Service
Mike - Long Beach, CA
They are Top Rated Service Level
Great Service
Ryan - Newport Beach, CA
He was friendly
Ramona - Compton, CA
He was quick at what he did
Tyche
Tyche - Los Angeles, CA
The service guy was professional and cleaned up after he was finished.
Great service
Kelli - Cypress, CA
Quick and knowledgeable.
Courteous and knowledgeable
Duchess - Seal Beach, CA
Ellen
Ellen - View Park-Windsor Hills, CA
Raymond was great and would ask for him again.
Great people, great service
Dennis - Westminster, CA
Paradise appliance services
Douglas - Irvine, CA
Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!
Great technician, professional
David - Long Beach, CA
She was wonderful
Great Service
Josh - West Hollywood, CA
Pablo Villalta was fast efficient and informative. Best of all he fixed the washer!
Debie
Debbie - Garden Grove, CA
Great
Problem not fixed
Lawrence - Carson, CA
I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.
Good service
Hiram - Long Beach, CA
Sharlene
Sharlene - Los Angeles, CA
The Technician came out to inspect a brand new range hood button and leaned on my brand new never been used Whirlpool Cooktop and Cracked! He told me to call the office and talk to Manager. Called twice and a Mabager never called me back. Terrible Customer Service.
Knowledgeable and friendly!
Jacqueline - Long Beach, CA
This is the 2nd time Chris had come out, different issues, and he is very smart and kind. I highly recommend him and Paradise.
Great Service
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Great service
Celeste - Los Angeles, CA
Great Personality; Patient; Welcomed and answered all questions Excellent service
Sharman
Sharman - Huntington Beach, CA
Great service
Robin work was acceptable
Robin - La Mirada, CA
Problem was diagnosed but part wasn’t available for 3 hours
Great service
Leila - Los Angeles, CA
Poor service
Gilberto - Garden Grove, CA
It took more than a month to get my washer repaired. Finally after waiting for approvals and parts, the washer got “repaired” but found out the washer worked sometimes only on Normal cycle. There is a noise on the motor, delivers and dumps lots of water without washing, and the top control panel plate is loose. Did not expect that from professionals.
Never Use This Company
Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
Whirlpool Refrigerator
Elizabeth - Anaheim, CA
I purchased a Whirlpool refrigerator from Howard’s the refrigerator did not cool from time of receipt. Paridise diagnosed problem was leak of freon. Since this was supposed to be new I requested replacement. The Paradise service people were very professional.
Best service ever!
Lenda - Norwalk, CA
Robert was one of the best appliance repairman I have ever had. He was knowlegeable and thorough. And followed through on all details. I would definitely recommend his service to all.
Service
Sherry - Culver City, CA
everything explained to me so I could understand which I really appreciated.
Edi is the best
Annie - Los Angeles, CA
I could not possibly have been happier with his work. Thank you Edi!
Over the top service!
Jenni - Westminster, CA
Chris came out to repair our stove and dishwasher. He communicowhen he was on the way and showed up on time. He was very polite and was able to fix the stove right away. He was unable to find the leak with the dishwasher and when he ran the cycle, everything seemed fine. Of course I ran a load of dishes and it leaked again. I called Chris and he was able to put me on the schedule for the next day! He came out and was able to fix the problem and checked everything out thoroughly before he left. Chris was very punctual and did a great job troubleshooting and fixing our issues.
good service, came very soon, through
Kristie - Santa Monica, CA
They came to troubleshoot and found the problem. I'm satisfied.
Lourdes
Lourdes - Garden Grove, CA
Good service
Awesome service
Thuy - Anaheim, CA
Homa
Homa - Los Angeles, CA
I never asked for any test why you send me any bills
Very thorough and informative info given!
Lauren - Lake Forest, CA
Sarkis was diligent and found multiple issues with our Kitchen Aid dishwasher (and it's only 5 years old!!). I appreciated his suggestions and he even vacuumed out the smelly, standing water. Very professional and courteous! Thank you!
It was nice to know that Victor knew what he was doing
Anne - Cypress, CA
As before, Victor was a great service repair technician. All looks good for now. Problem solved.
Josee
Josee - La Mirada, CA
It works
Washer Maid - Laguna Niguel, CA
Had a good experience
Hany
Hany - Torrance, CA
Great service
Recall
Fiabala - Long Beach, CA
There where on time good follow up to service unfortunally the washing machine fail again, stop working now clicks something loose internally. Please Attend the issue when soon possible. At GfG
great service
Raymond - Cypress, CA
ckecked why freezer is not working properly
Louise - San Juan Capistrano, CA
assessed problem
Excellent service.
Tom - Irvine, CA
Dark is Mossessian did a super job. A true professional, friendly and an expert.
Cared a lot.
Dan - Los Alamitos, CA
Kevin
Kevin - Torrance, CA
Great service
Ruby - Whittier, CA
Very Professional
Antonio - Mission Viejo, CA
Got the job done, was very professional.
Great service from Jaime
Felice - Los Angeles, CA
Jaime did a great job fixing our ovens.
Mkney
Frances - Los Angeles, CA
Customer service excellent parts and labor to high forced me to get a new stove.
Knowledgeable
Thomas - Laguna Niguel, CA
Great job!
Daniel - Los Angeles, CA
Excellent repair experience.reliable and punctual.
Kristen - Garden Grove, CA
My repair took two trips. The washer was fixed and Mr. Preston even swept la huge pile of leaves out from under my outdoor washing machine.
Very Knowledgable/Informative about product
Larry - Dana Point, CA
I was very satisfied with Ramon's service call. He made sure that we continued to problem solve until we figured out a plan to solve the issue with my washing machine.
Super easy and fast
Jessica - Los Angeles, CA
Had a great experience, they were very communicative and easy to schedule with. Technician was nice and very helpful.
Excellent Wokmanship!
James - Los Angeles, CA
I felt that Ray was very congenial and helpful. He was able to diagnose the problem quickly and search out answers. I appreciated his findings and how to best resolve the issue. I appreciated his workmanship and if I should have future problems with appliances, I would not hesitate to request his services. It was an all around great and comfortable experience!
Repair
Elizabeth - Anaheim, CA
I want to thank Oriale Preston for the repair work done on our washer, Machine is working with no issues as of now. also I want to recognize his professionalism and customer skills, Thanks for your help.
Repaired Refrigerator Hinge
William - Mission Viejo, CA
Sarkis was great. He temporarily corrected the problem while we waited for parts then promptly performed the final repair once they arrived.
The Best service company!
Lynn - Santa Monica, CA
I am SO happy with your company! Not only do you follow up with phone calls, emails & great service! My technician Len ( he had 2 helpers Benito & Anthony) is very knowledgeable, on time & professional. I will recommend your company to everyone. Thank you for a job well done.
Owner
Eric - Marina del Rey, CA
Service professional came on time and fixed problem quickly and efficiently
Review of Ramon Heredia
Melissa - Newport Beach, CA
He was great!!!
Great Service
Ramone - Inglewood, CA
Quick and professional
Worst service appointment ever
Sandy - Irvine, CA
Ramone does not like his job. He complained the entire time. Ex: doesn't like to go to make calls by the beach, he isn't supposed to tell the customers what is really wrong with their equipment. Ramona blamed the washer breaking because my son added water, and that my son admitted it. And my son told him that I overloaded the washer and that what broke it. First of all, my son added water because it filled slowly, not to overfill it. Second, when does anyone ask someone else to come witness how they use their washer? Third, Ramona used a very demanding tone when telling me how and why we were at fault. I asked him if that made him feel good to talk down to meand he said he wasn't, he was just explaining his side of the story. He wouldn't let it go, 3 times I tried to let him say ANYTHING nice, or helpful, but nothing. I was scared because of his tone, his response, and then he left my washer inoperable, on purpose. We're a family of 4. We need to wash small loads 2 times a week and he couldn't fix it. The washer fills to the top with any size load, even an empty load. Ramone said we could only use bulky and deep load setting. Why, would anyone, buy a washer, new, to only be able to use 1 setting, and waiste water? Who does that? Ramona is done. Not sure if retraining him would work. He is too confident in all the wrong ways. I never want him in my home again. Ramone insulted me, tried to get my son to throw me under the bus, left me without the use of my washer for 4 days, then 2 more till someone else could fix what he said he fixed. How many customers should have complained about him and didn't? This is borderline abuse at the professional level. The last guy came in, was polite to my son, fixed the washer and was gone in less than 30 min. Now thats what should have happened in the first place.
Great service
Roxanne - Carson, CA
Great service
GG - Cypress, CA
Professional. On time. Called me 30 minutes before arrival. Explained everything to me thoroughly.
Great Service
Andrew - Cypress, CA
Preston was great. He diagnosed the problem with my washer, got the part ordered and repaired in a timely manner.
Great service and technician! Thank you!
Jared - Aliso Viejo, CA
Great Service!
Angel - Los Angeles, CA
Smooth Experience, good communication, friendly technician.
Great
Kellie - Cypress, CA
Fantastic!
ice maker fixed
Ray - Culver City, CA
Excellent service, very knowledgeable
Poor service
Matt - Los Angeles, CA
The tech showed up without a vacuum cleaner the first time so I had glass all over the floor when she opened the door. Left me with the mess. Second trip she came out to replace the glass. Took the door off and laid in on my $6000.00 granite top and worked on the door chipped my granite. Installed the door and there is still glass inside the door and again left me with glass on the counter top and the floor. Nobody has called me back.
Mr.
William - Costa Mesa, CA
John is the best tech ever.
great service for the person
Deanna - Long Beach, CA
THIS WAS THE SECOND TIME WITHIN 2 MOS. I HAD PARADISE COME OUT ON MY DISHWASDOOR ALWAYS FALLING STRAIGHT DOWN WHEN, OPENED. NOW IS FIXED HOPEFULLY! OT
Sherry - Lake Forest, CA
SORRY, I PUT MY OPINION IN THE "REVIEW TITLE" ABOVE~
Very Professional and Excellent Service,
Elias - El Segundo, CA
Great service
Laurie - Norwalk, CA
Very polite explained what was wrong did excellent job
Great Service at all levels
Michele - Los Angeles, CA
Ray, Benito, Jasmine & Lorraine were all great
Finally fixed
John - Huntington Beach, CA
The final technician, Victor Burgueno, did a great job of replacing the compressor in our month-old Kitchen Aid refrigerator. Too bad he didn't come out on the original call. Instead we got a tech had no idea how to diagnose the problem so he just ran diagnostics and, when he found nothing wrong with the electronics, unplugged/plugged in the refrigerator and ordered electronic parts. After a suitable delay, the second tech replaced the fan and two electronic components and ordered a compressor. Five days later, the final tech came out to replace the compressor and so far the empty refrigerator seems to be working fine. The company seems to carry no parts yet only seems to be able to fix problems by swapping parts until something works. I don't feel that it should take two weeks to fix a refrigerator where it seemed obvious to me that the compressor was not working. Since it was under warranty (the refrigerator went bad after less than a month), we really had no choice of repair since Paradise seems to be the only warranty service in the area for the whole Whirlpool family of brands. In the past, when we have needed repair on a refrigerator (and were paying for it ourselves), the service company prioritized the repair and came out quickly, could diagnose the problem in one visit, and had parts to repair the problem so that we didn't have to trash the entire contents of the refrigerator. Paradise service is nothing like our previous experiences.
Great
Andrea - Los Angeles, CA
"Excellent Service, Stands Behind Warranty!"
Lori - Rancho Santa Margarita, CA
Jorge Almerco was beyond courteous, prompt & efficient
Great Service!
Josi - Inglewood, CA
Francisco was awesome! went above and beyond
Great Job
Mary - Mission Viejo, CA
Jorge was great!
Great Service
Chief - Santa Ana, CA
Prompt. Explained everything clearly. Friendly.
Great service
Natalie - Torrance, CA
Enrique was great. He was punctual, very nice and polite, and got the job done quickly.
Poor administrative, lack of concern & knowledge by service people. Customer service is one on scale of one to ten
Silas - Long Beach, CA
Take a look after your services from conception to completion of the job.
On time, friendly, and knowledgeable.
Lori - Los Angeles, CA
Mr. Jamie Garcia got the job done. I was both impressed and relieved. My dishwasher is as good as new.
Good service. Larry knew what he was doing.
Georgia - Cypress, CA
Veryhappy with Larry, would recommend him highly. Would want him to service my appliance again.
Came prepared for repair
Jennifer - Laguna Hills, CA
George was super efficient and came prepared to totally fix and eliminate future problems
Good work
Babatu - Los Angeles, CA
Quick & Painless
Kevin - Los Angeles, CA
The work was done in a timely manner, covered under warranty, and the technician was both prompt and pleasant.
Covered appliance response
Joan - Los Angeles, CA
Why did I pay Home Depot for 3yr warranty?.. 2 warranties? My $ back , from HD for charging for unnessary service plan
Dryer
Emily - Los Angeles, CA
Great, service
great service
Stanley - Santa Ana, CA
Great Service
Veronica - Los Angeles, CA
All great!
GHA - Los Angeles, CA
Service was great. Communication was great. Under warranty from Kitchenaid and referred by Kitchenaid so it was no charge to me. They replaced several parts and found a loose wire in the back which fixed the problem.
Great Service
Saul - Paramount, CA
On time and very professionally
AWESOME SERVICE
Andy - Long Beach, CA
DA BEST REPAIRMAN!
Great service!
Tami - Los Angeles, CA
Rose was very professional & knowledgeable
Great service
Annie - Irvine, CA
It was nice to know that Victor knew what he was doing
Anne - Cypress, CA
In the past it seems that some of the service people are baffled by what is going on and start trying to blame the situation on what I have done i.e. did you clean your machine. Oh you really have hard water that's the problem. Well I have a filter. That was my answer and then it seemed there were multiply trips back until the problem was solved. This time the problem was solved. Just had to order the part. Then it was fixed. At least that problem was. Now I have another one but I'm calling for the repair service again and I will tell them that I was very happy with Victor and your service.
Drier service
Luis - Los Angeles, CA
Excellent work by pablo villalta
Awesome job
Fan - Irvine, CA
Great service
Keith - Newport Beach, CA
Great service! Johnny was the best service rep my wife and I have come across. He explained everything in detail, was friendly and polite . The company is indeed fortunate to have a representative like Johnny.
Great service.
Mashi - Los Angeles, CA
The technician was very pleasant and knowledgeable. Performed the promised job and finished it in a timely fashion.
Great service.
Shimon - Mission Viejo, CA
Non-existing customer service
Vida - Mission Viejo, CA
Non-existing customer service
H.N.I.C
Brotha - Los Angeles, CA
A welcomed Wonder revealed!!!
Professional service. Scheduling of appointment not so great though.
JJ - West Hollywood, CA
The first time I booked my appointment I got a confirmation but 2hrs before they canceled (service man called in sick). Second time they switched the appointment time on me (I was told I had an afternoon appt and then I got a confirmation that it was a morning appt) so I had to reschedule. I again request an afternoon appt but got a confirmation the night before that it was for the morning. I was able to make it happen, so I kept the appt. The service man (Jaime Garcia) called a half hour before he arrived like I was told her would. He was very professional, considerate and knowledgeable. As it turns out, my machine needed $700 in repairs (the washer was making loud jet like sound when spinning). I decided not to do the repairs as the machine was still working fine (although loud) and cleaning good and I just decided to use it until it dies and then buy a new one. Mr. Garcia informed me when he called that the service call itself was going to be $110 whether or not I did any work. I was fine with that as I needed to know one way or the other what I was going to do about the machine. I would use Paradise again as I was very impressed with Mr. Garcia. The only thing I was not happy about was the scheduling/appointment method that they use.
Great
Eloise - West Hollywood, CA
Excellent
Althea - Los Angeles, CA
Great Service.
Roberta - Los Angeles, CA
Rose was professional and pleasant. She seemed very knowledgeable about the problem and repaired it promptly. Thanks for the great service.
( untrustworthy ! ) absolutely the worst service we’ve ever had !
( Diana ) Mr. PATRICK HENRY - Hawthorne, CA
Ray Jackson us completely unprofessional , lack of respect , NO PROPER TRAINING! he lie’s to your face! ( we have been washing clothes for 43 years ! I know what out of balance is that noise was not a out of balance problem! I invite upper management to call and discuss Ray Johnson Mr. PATRICK HENRY
gret
James - Lakewood, CA
great job
great service , very detailed
Pearl - Los Angeles, CA
great service, very polite and courteous
Finally I got service
Reggie - Los Angeles, CA
Great service
Got the job done
Philip - Huntington Beach, CA
Great job
Very thorough, polite and informative
Cynthia - Laguna Hills, CA
Great Technician
LaVetta - Los Angeles, CA
I was very pleased with the service I received. I like that he had the supplies on the trunk and didn't have to order the part and come back another day. He was correct in his assessment and cleared the problem up with my dryer. He also was able to accommodate me earlier than the original appointment. I was very happy and pleased with his work. Thank you for the professionalism I received.
Eli the "ROCK STAR
Victor - Los Angeles, CA
Eli did a great job. Arrived on time, knew the product, went out of his way and replaced other warn out parts. I would request Eli again. Great Service.
Untrustworthy!
Diana & patrick henry - Hawthorne, CA
Completely terrible! ( DO NOT USE THIS COMPANY ) completely untrustworthy! ( read the text I sent you ! It wishes tell the world about this company ! COMPLETELY UNTRUSTWORTHY ! MR . PATRICK HENRY
Great service, did not fix problem, need to use striker to light both front burners.
Gloria - Los Angeles, CA
BJ
Patrick & Barbara - Laguna Beach, CA
Took a long time to get in schedule (booked through Kitchenaid corporate), but Paradise tech was GREAT.
Great service
Margo - Long Beach, CA
Showed up on time, solved the problem. Efficient. Friendly. Extremely satisfied.
Ownwr
Charles - Costa Mesa, CA
The service rep was great. The fact that the call was originally scheduled even though there was a part missing - not so good
Owner
Brian - Aliso Viejo, CA
Nilza
Nilza - Whittier, CA
Wonderful service
Loraine
Loraine - Bell Gardens, CA
Awesome
Martha
Gilbert - Whittier, CA
The technician was very professional and polite. Explained the problem and made the repairs. I recommend him highly and Paradise Appliance,
Good plumber!
Ellen - Los Angeles, CA
Sarah
Sarah - Santa Ana, CA
A great experience, very courteous and quick service.
Great service
Scott - Hawthorne, CA
Larry Grimes
Ray - La Mirada, CA
Larry was great. Maytag no so much. They instructed me to have a tech out to diagnose the problem. Then they denied all responsibility. Larry clearly stated and wrote. "Not fully painted on edge of cabinet. Causing rust. Maytag said one year warranty and they will not help me. Any suggestions? I would appreciate some feed back from you. HELP!!!
Repair person removed a part and told me he had completed repair. After I discovered he removed part but had not replaced it. He told me I needed to
Joy - Los Angeles, CA
Very Frustrating
Great
Nancy - Los Angeles, CA
quick warranty service.
Patricia - Long Beach, CA
Fukiko
Fukiko - Huntington Beach, CA
Kate
Kathleen - Garden Grove, CA
Chris did an amazing job with the utmost professionalism!
great service!!!
Edwin - Los Angeles, CA
fast service
Very attentive service person! GREAT service!
Cynthia - Los Angeles, CA
Very reliable, appointments are confirmed via email and service was provided on time as promised.
denise
Joanna - Laguna Beach, CA
he was great!
Great Service
Marianne - Laguna Woods, CA
Service Tech did awesome job, but part took one month
Shawn - Whittier, CA
Great service
Lynn - Culver City, CA
The second time service call they replaced the gasket on the refrigerator and it seems to be doing the trick so far no frost buildup that’s why I have waited before making any comment keep her fingers crossed I hope it works . Service man was very reassuring that one way or another we will be satisfied with the refrigerator freezer
Tom
Tome - Los Angeles, CA
Very professional
A wonderful person and great service.
Patricia - Los Angeles, CA
Great service.
Wilben - Long Beach, CA
Scott
Scott - Los Angeles, CA
Good man
Great service
Deborah - Marina del Rey, CA
Quick Fix on a Whirlpool warrantied item. No hassles.
Great service!!
Virginia - Norwalk, CA
I was pleased that he was able to repair the machine without pulling the machine out and tearing out my tile floor. He went the extra mile!!
Jaime Garcia provided 100% excellent service.
Andrew - Los Angeles, CA
Jaime Garcia provided 100% excellent service.
Great Service
Jonathan - La Mirada, CA
Raymond J.
REFRIGERATOR AMANA ART308FFDM03 tech replaced faughty control. all test goodq1-no q2-nono sign due to cv 19
Edi C.
WASHER MAYTAG MHW5630HW1 Customer complaint not working :found bad controls not responding ordering parts for customer second time within one moth; ordrng 1 W11316623 (panel) and 1 W11322901 (control)
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Q1 no Q2 no.no signiature due to covid-19. All fans are working and the refrigerator is operating normally. customer is relying on a paper towel to move while it is on the floor
Pablo V.
OVEN AMANA AGR5630BDW1 range need a new control and valve; ordrng 1 WPW10602001 (valve) and 1 WPW10572544 (control)
Rose K.
DISHWASHER WHIRLPOOL DU1055XTVS cleaned air gap that was clogged up draining good at this time q1no q2no no sign covid19
Pablo V.
MICROWAVE KITCHENAID KMBD104GSS01 pull microwave check everything run diferent options heat ok request completed Q1no Q2 no no sign covid 19 auth # KS0M8S0NL2
Robert S.
LAUNDRY CENTER MAYTAG MGT3800XW2 Q1 no Q2 no.No signiature due to covid-19. Checked the dryer found the burner operation normal on timedd and sensor dry.
Robert S.
RANGE WHIRLPOOL WFG505M0BW2 Q1 no Q2 no.No signiature due to covid-19. Main top is damaged near right front burner. Range will need new main top front leg and burner grates. customer refus.ed repair and will exchang range at Home Depot
Raymond J.
WASHER WHIRLPOOL WFW560CHW1 "cx compl that washer stoped in mid tech chk and put through dign, all test good."
Raymond J.
WASHER WHIRLPOOL WFW560CHW1 "cx compl that washer stoped in mid tech chk and put through dign, all test good."
Victor B.
REFRIGERATOR KITCHENAID KRFF507HPS00 "KRX0900APL1, freezer led burn out repalced now all led lits, q1 no q2 no, i didn't get signature cause covid-19"
Ramon H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 screws on ice maker was causing ice maker to fall off tighten screws and tested working good
Jonathan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "the nullion heater came off so door couldnt close properly, fixed door ssembly tesdted unit no leaks no issues all t4ested ok q1q2 no no sig cvd19 protocol"
Oriale P.
REFRIGERATOR KITCHENAID KFCP2 "replaced bad ice maker, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan H.
WASHER MAYTAG MVWC565FW2 "error code for no drain found broken harbness at drain, fixed issue no furtehr issues all ertsted ok q1q2 no no sig cvd19 protocol"
Robert S.
REFRIGERATOR MAYTAG MSD2572VEB Q1 no Q@ no.No signiature due to covid-19. Dispenser not working. Found dispenser user interface in the locked position. Unlocked the interface and tested dispenser operation.
Larry G.
DRYER WHIRLPOOL MGDX655DW2 q1no--q2no--no sign covid-19---says door sticks out to much. advised customer door cant be adjusted and this is normal for the door.. all door screws are tight and hinges are on correctly. door closing and latching ok.7728615733----
Jonathan H.
DISHWASHER JENN-AIR JDTSS244GL0 q1q2 no no sig cvd19 protocol ran diag and found code for no heat cleared code and tested unit dispncer spring to allow door to open proeprly no furtehr issues rinse aid working proeprly
Oriale P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "unit has frost & ice build up on ff evaporator causing no air flow, this is second time this has happened needs cntrl boards thermistor & fan replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W11340158 (cntrl display) and 1 W11172798 (cntrl-elec)"
Edi C.
DRYER WHIRLPOOL WGD7600XW0 Customer complaint not heating and top not close: run diagnose test found bad gas coils replaced re run test all components ok to manufactory specifics. q1nq2n no signature per ocvid19; used 1 279834 (COIL-VALVE) from stock
Pablo V.
MICROWAVE JENN-AIR JMW3430DS02 ovenneed a new door; ordrng 1 W11110938 (door)
Victor B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "water hose was kink at back, now delivery water and ice maker got water. q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Customer complaint not cooling : run diagnose test unit need sealed system job ordering part for customer q1nq2n no signature per covid19; ordrng 1 W10507884 (compressor) and 1 W11179385 (filter) and 1 WP2188823 (evaporator) and 1 876765 (tube) and 1 w10913906 (coupler) and 1 1twomenfjhelper (1 two men fj helper)
Sarkis M.
REFRIGERATOR KITCHENAID KRFC300ESS q1 no q2 no no sing need freezer door i need to get auth; schdld next appmnt for 8/26 WED !
Sarkis M.
DISHWASHER WHIRLPOOL WDF520PADM7 q1 no q2 no no sing c19 need motor pump dec est
Robert S.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Q1 no Q@ no.No signiature due to covid-19. Checked the refrigerator all temperatures are normal. The ice bin is half full. Checked the refrigerator through diagnostics all sensors passed and there are no ice maker error codes.
Rose K.
WASHER MAYTAG MVWB835DW4 replaced main control and console came in damaged; ordrng 1 W11112656 (console)
Pablo V.
OVEN WHIRLPOOL WFG515S0EB0 replace bad handle install handle and screw test ok request completed Q1 no Q2 no no sign covid 19
Sarkis M.
DISHWASHER WHIRLPOOL KDTM404ESS2 q1 q2 no no sing water was leaking from moter pump installed motor pump ckd ok; used 1 w10861526 (motor pump) from stock
Raymond J.
WASHER WHIRLPOOL WRT311FZDM01 tech chk refer and reformed door seal to cabnet. all test good.q1 no q2 nono sign due to cv 19
Pablo V.
OVEN KITCHENAID KODE500ESS02 oveen need a new control paneland thermostat; ordrng 1 WP4449751 (thermostat) and 1 W11086141 (control) and 1 W11179310 (control) and 1 W10801665 (control) and 1 dolly (dolly)
Pablo V.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 replace thermistor harness steam all ice from evap test okrequest completed q1no q2 no no sign covid 19; used 1 W10838965 (THERMISTOR) from stock
Sarkis M.
REFRIGERATOR KITCHENAID KRFC302ESS00 q1 q2 no no sing c19 need i.m leaking dec est
Larry G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 q1no-q2no--no sign covid19---replaced thermistor and main control.; used 1 WPW10383615 (THERMISTOR) from stock
Edi C.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint leakng : run diagnose test found door seal tore missint a piece , replacd door seal for customer re run test all componets ok to manufactory specifics. q1nq2n no signature per covid 19"
Victor B.
WASHER MAYTAG MHW5630HC0 "no normal noises, customer put towels in my present still no noises.q1 no q2 no, i didn't get signature cause covid-19, she called me back that is noisy i need to come back another day, and call her 1 hr. before.; schdld next appmnt for 9/2 WED !"
Chris Z.
REFRIGERATOR KITCHENAID KRSC703HPS00 7728635725were going to replace the mainn cntrl as per TechSuppor; ordrng 1 W11172798 (cntrl-elec) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Oriale P.
MICROWAVE OTR MAYTAG MMV4207JB-0 "cust was not aware that unit timer countdown is in incroments second in minutes, any number entered higher than 59 seconds will adjust to time in mins, unit is working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
OVEN WHIRLPOOL WOD51EC0HS01 Q1 no Q2 no.No signiature due to covid-19. Checked the ovens no error codes stored.Customer a very sensitive smoke detector near the kitchen and it goes off when she bakes salmon.
Larry G.
WASHER MAYTAG MVWB725BW0 q1no-q2no--no sign covid-19--bearing shaft splines rusted where white hub collar goes not allowing washer to spin. replaced bearing kit and tested for correct operation.
Raymond J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 tech chk refer and followed tech lien recommended repair to rise the temp to keep it from freezing.all test good q1-no q2-nono sign due to cv 19
Jonathan H.
WASHER WHIRLPOOL WTW4816FW2 "stand pipe needs replacment ran diag and tested lid lock, stuck lid lock switch fixed lock assembly they wil lcontact plumber fo rleak all etsted fine q1q2 no no sig cvd19 protocol"
Francis C.
DISHWASHER KITCHENAID KDTM354DSS5 "Complaint not heating , i replaced the heater element , now its working ok tested fine , also i explaint customer need use jet dry . Q1N Q2 N not signature for COVID-19."
Raymond J.
RANGE WHIRLPOOL WFG320M0BW0 "replaced faughty control and ign, all test goodq1no q2nono sign cv 19"
Robert S.
WASHER MAYTAG MVWB765FW0 Q1 no Q2 no.No signiature due to covid-19. F6 e2 error code. Estimate 896.18 to repair declined.
Edi C.
RANGE-GAS WHIRLPOOL WFG505MOBS0 Customer complaint not heating : replced ignator for customer all compoennts ok to manufactory specifics q1nq2n no signature per covid19
Rose K.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replaced ff evap cover and main board q1no q2no no sign covid19
Pablo V.
RANGE KITCHENAID KSDB900ESS1 replace control board run test ok request completed Q1no Q2no no sign covid 19
Robert S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Q1 no Q2 no.no signiature due to covid-19. Checke the refrigeraor found ice bin almost full and the ice maker harvested while checking temperature. all checks through diagnostics passed.
Raymond J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "removed frozen ice that was causing ice maker bucket not to dispense, all test goodq1 no q2 nono sign due to cv 19"
Ramon H.
LAUNDRY CENTER MAYTAG MVWX655DW replaced wash plate and hub. tested washer. washer is working
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 tech running late cx waited but now says in middle of dinner says come back fri; schdld next appmnt for 8/28 FRI !
Ramon H.
LAUNDRY CENTER WHIRLPOOL WTW7500GC0 cx had overload error code recalibrated and tested working good
Rose K.
COOKTOP WHIRLPOOL KCES550HSS replaced cooktop q1no q2no no sign covid19
Jonathan H.
REFRIGERATOR MAYTAG MFI2665XEM7 mis diag from original diag. no charge for parts no labor use from last repair. q1q2 no no sig cvd19 protocol
Larry G.
MICROWAVE JENN-AIR JMV9169BAP q1no--q2no--no sign covid-19 ref #7728572499---866-931-7390----display is very dim. cant see numbers--W10127103-part discontinued.
Rose K.
REFRIGERATOR WHIRLPOOL KSSC48QKS00 replaced hinge q1no q2no no sign covid19
Victor B.
REFRIGERATOR WHIRLPOOL BR18V2W "broken overload no charge cause i was just there, q1 no q2 no, i didn't get signature cause covid-19"
Robert S.
DISHWASHER MAYTAG MDB4949SDZ0 Q1 no Q2 no.No signiature due to covid-19. Dispenser assembly needed out of t/d.; ordrng 1 W10861000 (detergent dispenser)
Jonathan H.
LAUNDRY CENTER WHIRLPOOL MVWC565FW2 use autho - q1q2 no no sig cvd19 protocol replaced gearcase motor use authjo for extra labor no furtehr issues with unit all tested ok aftereards recalibrated no more issues no noises
Robert S.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Q1 no Q2 no.No signiature due to covid-19.No water entering the dishwasher. Found the hot water valve in the closed position under the sink.turned on the hot water and tested operation.
Robert S.
LAUNDRY CENTER MAYTAG MGDB765FC0 Q1 no Q2 no.No signiature due to covid-19. noisey belt pulley. Replaced the pulley and rollers.; used 1 4392067 (roller and pulley) from stock
Jonathan H.
MICROWAVE OTR WHIRLPOOL WMH78019HZ0 see RO ticket for double labor
Pablo V.
OVEN JENN-AIR JDRP548HL00 replace control board test ok request completed Q1no Q2no no sign covid 19
Raymond J.
REFRIGERATOR KITCHENAID KRFC300ESS03 tech replaced damper control . all test good
Rose K.
RANGE KITCHENAID KGRS505XBL02 needs new main control board cust declined futher repaired q1no q2no no sign covid19
Pablo V.
WASHER WHIRLPOOL WTW4616FW2 in case washer stop againg a control board need to be replacce clear error code calibrate washer test ok request completed
Jonathan H.
REFRIGERATOR KITCHENAID KBFN406ESS01 ice maker bar came off reinstalled tested unit no furtehr issues applied zip on it to make sure it dosnt pull off. q1q2 no no sig cvd19 protocol
Oriale P.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "replaced faulty compressor filter dryer & coupler, advised cust to allow 24 hrs to get to normal temp. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Francis C.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Training complted
Rose K.
REFRIGERATOR JENN-AIR JFX2897DRM02 replaced light board and freezer light; ordrng 1 W11127833SD (frame) and 1 WPW10248856SD (bin-cntlvr)
Raymond J.
DISHWASHER WHIRLPOOL KDTE334GPS0 "tech chk dishwasher, put through dign, no codes and all test good.q1 no q2nono sign dur to cv 19"
Robert S.
REFRIGERATOR JENN-AIR JS48NXFXDE Q! no Q2 no.No signiature due to covid-19. L.e.d. lamps are not working in both compartments.; ordrng 1 W10830288 (cntrl-elec) and 10 W11462342 (module)s
Victor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "nothing wrong, i explained also about the heater that it doesn't get hot like the old day, and rince aid is empty, i explained.q1 no q2 no, i didn't get signature cause covid-19"
Oriale P.
WASHER MAYTAG MVWB835DW1 "replaced bad inlet valve & door switch causing issues, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W11165546 (WATER VALVE), and 1 W10810403 (LATCH) from stock"
Chris Z.
DRYER AMANA NGD4655EW2 Q1: noQ2: no no signature due to covid-19unit had a squeeky pully so i lubricated it and tested and now unit is quiet.
Pablo V.
DISHWASHER KITCHENAID KDTE334GPS0 replace tub support andspray arm run test ok request completed instruc customer abouth gap on the side of the cabinet is from the builder desing Q1no Q2no no sign covid 19 auth # KRIMQRINL2
Edi C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Customer complaint not power : run diagnose test found power cord wires at box melted fix it re run test all components ok to manufactory specifis. q1nq2n no signaturer per covid 19
Edi C.
COOKTOP KITCHENAID KCGS356ESS00 Customer complaint burner not coming on : run diganose test clean burner fix plate burner cover tested all working ok to manufactory specifics. q1nq2n no signature per covid19
Pablo V.
WASHER WHIRLPOOL WFW5620HW0 replace bad water valve run test fillok request completed Q1no Q2no no sign covid 19 auth # WS03200AL2
Pablo V.
REFRIGERATOR KITCHENAID KBSD618ESS00 run test no problem found unable to find any problem with the panel reset control test ok request completed Q1no Q2no nosign covid 19
Robert S.
WASHER WHIRLPOOL WFW560CHW0 Q1 no Q2 no.no signiature due to covid-19. Washer displays pf or will freeze mid cycle and not advance.; ordrng 1 W11322879 (main control) and 1 W11325580 (console)
Pablo V.
REFRIGERATOR KITCHENAID KBSD618ESS00 run test no problem found unable to find any problem with the panel reset control test ok request completed Q1no Q2no nosign covid 19
Ramon H.
FREEZER WHIRLPOOL WRB322DMBW00 "q1 no q2 no no sign due to covid 19 cx possibly leaving door open on freezer, also temp was to high on the freezer. adjusted temp, no further issues"
Jonathan H.
WASHER MAYTAG MVWC565FW1 "unit has motor fault code from the bottom grinding aginst the drain pan on bottom from teh weight i attached photo, they need to elevate unit installation issue or remnove the pan underneath or atleast the hole positioning, all else tested fine i recalibrated unit no furtehr issues other than them elevating unit, cleared error ocode"
Sarkis M.
DISHWASHER WHIRLPOOL KDTM404ESS q1 q2 no no sing c19 ceed motor pump dec est
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 cx had stuck arm reset and tested working good
Ramon H.
RANGE KITCHENAID KFGD5000ESS04 cx bottom oven lock bracket on the right side was no closing correctly causing door to stay open a little bit took off and bent into place correctly tested door working good
Sarkis M.
MICROWAVE WHIRLPOOL KHMS2040BSS "q1 q2 no no sing c19 installed door switch ckd working ok; used 1 W11252186 (interlook), 1 W11252187 (interlook), and 1 W10727360 (SWITCH) from stock"
Sarkis M.
REFRIGERATOR KITCHENAID KBSD602ESS00 q1 q2 no no sing c19 need compresso end hate pen but unader company already replaced those parts still nit working told customer yoy have call same company who work on in and told cust kitchenaid void warranty if anybody work unauthorized dealer
Larry G.
COOKTOP JENN-AIR JIC4430XS00 q1no-q2no-no sign covid-19---replaced module and tested for correct operation. powers up ok.
Larry G.
WASHER AMANA NFW5800HW2 q1no-q2no--no sign covid19---f8-e1---all valves are filling. but stops 10 minutes after starting. ui not selecting correct operation when pushed.; ordrng 1 W11322878 (cntrl-elec) and 1 W11325578 (cntrl-elec) and 1 W11316256 (valve) and 1 W11036928 (valve)
Victor B.
WASHER WHIRLPOOL WTW7500GC2 "F8E1 long fill, F3E2 inlet temp-repalced water valve test good.q1 no q2 no; used 1 W11165546 (WATER VALVE) from stock"
Rose K.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 ordered new RF door seals q1no q2no no sign covid19; ordrng 2 W10830162 (gasket-fip)s
Jonathan H.
REFRIGERATOR JENN-AIR JS48NXFXDE01 replaced led module tetsed unit no furtehr issues units lighst work and compressor working well q1q2 no no sig cvd19 protocol
Larry G.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 q1no-q2no--no sign covid-19--checked fc @2.9f and rc at @35.9f. leveled to florr unit working ok.
Edi C.
REFRIGERATOR KITCHENAID KFIV29PCMS03 7728640189 call tech line advise to replaced touch control q1nq2n no signaute per covid19; ordrng 1 W10759802 (control)
Jonathan H.
DISHWASHER WHIRLPOOL MDB4949SHZ0 q1q2 no no sig cvd19 protocol replaced the drain pump assmbly parst breakdown coverage 120 month part tested unit no furtehr issues no leaks all etsted ; used 1 W10876537 (PUMP-DRAIN) from stock
Larry G.
REFRIGERATOR KITCHENAID KRSC503ESS01 q1no-q2no--no sign covid---replaced defective dispenser motor and tested for correct operation.
Jonathan H.
WASHER WHIRLPOOL WFW9620HC0 q1q2 no no sig cvd19 protocol replaced parst tested unit its working no more error code allow a few loads to run
Ramon H.
REFRIGERATOR KITCHENAID KRFF507HBS00 replaced main control and tested working good refer has power to it THIS IS A DIFFERANT ISSUE
Francis C.
REFRIGERATOR KITCHENAID KSSS42FTX00 "Complaint not cooling on refrigerator section , found bad Bimetal Defrost , just replaced , also i removed cover evaporator and reinstalled and sealed all around to prevent any leak air ., not charging for part for customer satisfaction , if cx calls back i told him thats nothing we can do for him , he was agree , Q1N Q2N , not signature for COVID-19; (created new UIS, deleted prior attachment to UisID 1176)"
Raymond J.
WASHER WHIRLPOOL WET4124HW0 "replaced faughty drain pump, all test good.q1-no q2nono sign due cv 19"
Edi C.
WASHER WHIRLPOOL WET4124HW0 helper done
Larry G.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 q1no-q2no---no sign covid-19---replaced defective ice maker and fill tested.
Oriale P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "replaced ice maker with harness & water valve, run thru fill harvest test, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
WASHER WHIRLPOOL WFW6620HC0 "cx say washer doing same thing. tech chk would not dup and problem, all test goodq1-no q2 nono sign7728641573"
Robert S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Q1 no Q2 no.No signiature due to covid-19. Customer stated he witnessed water flooding from the ice maker in to the ice bin out the dispenser and in the freezer section.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Ramon H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "dishwasher was not washing. replace valves, tested dishwasher. reset, working good"
Larry G.
WASHER MAYTAG MHW6630HC0 q1no-q2no--no sign covid-19---cleaned clogged pump and tested for correct drain operation.
Chris Z.
LAUNDRY CENTER MAYTAG MVW7232HW0 spin speeds were set too high so i advised to lower spinspeeds and i also leveled unit as much as possible
Edi C.
DISHWASHER AMANA ADB1400AGW1 "Customer complaint still not working : run diagnose test all components ok to manufactory specifics, found water at 100 degrees run hot water for a little bit got to 120 q1nq2n no signature per covid19"
Oriale P.
RANGE WHIRLPOOL WFG550S0HZ1 "found oven door glass seperating from trim, replaced outter door glass, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
WASHER WHIRLPOOL MVWB765FW0 q1no-q2no--no sign covid-19--120 volts to main board. user interface not lighting up.
Jonathan H.
ICE MACHINE WHIRLPOOL WRS588FIHZ00 q1q2 no no sig cvd19 protocol replaced partst etsted unit no furtehr issues all tested ok
Ramon H.
RANGE WHIRLPOOL WEG750H0HZ0 "cx had no power to unit, unpluged and recalibrated unit. tested unit serval times. working normally"
Victor B.
MICROWAVE KITCHENAID KOCE500ESS07 "completed helper job, q1 no q2 no. i didn't get signature cause covid-19"
Victor B.
MICROWAVE KITCHENAID KOCE500ESS07 "completed helper job, q1 no q2 no. i didn't get signature cause covid-19"
Chris Z.
WASHER WHIRLPOOL MHW6630HC0 unit needs new water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Rose K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 replaced reservior with filter head q1no q2no no sign covid19
Oriale P.
WASHER MAYTAG MVWB765FW4 "removed pillow case stuck underneath agitator, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Raymond J.
REFRIGERATOR KITCHENAID KBBR306ESS01 tech found ice maker arm missingq1 no q2no no sing due to cv 19; ordrng 1 W11342242 (arm) and 1 W11397192 (ice maker)
Oriale P.
WASHER MAYTAG MHW5630HC0 "replaced bad main cntrl & heater for f-4 e-1 error, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Victor B.
DRYER WHIRLPOOL WGD8500DC0 "F4E3 restricted air flow, i checked air is good, nothing q1 no q2 no, i ddin't get signature cause covid-19"
Robert S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q2 no.No signiature due to covid-19. Error f2e2. nneds touchpad and main control.; ordrng 1 W11305308 (cntrl-elec) and 1 W11367678 (console) and 1 W11368911 (housing) and 1 W11028004 (wire)
Ramon H.
WASHER WHIRLPOOL WFW5620HW0 cx hads long fill error code reset and tested water valves working normal
Ramon H.
REFRIGERATOR KITCHENAID KRSC703HPS00 cx had possible power outage causin refer to go down on freezer side reset and checked temp advised cx to get surge protector no further issues at this time
Ramon H.
DRYER-GAS WHIRLPOOL WGD5620HW1 cx foor hinge was loose causing door not to close correctly tighten down hinge and tested working good
Ramon H.
DISHWASHER KITCHENAID KDTM404KPS0 cx soap dispensor was loose removed cap and placed spring on correctlt tested working good
Rose K.
WASHER MAYTAG MVW6230HW0 needs new gearcase and agitator q1no q2no no sign covid19; ordrng 1 W11093899 (Agitator) and 1 W11423758 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11218170 (washer)
Oriale P.
WASHER WHIRLPOOL MHW6630HC0 "found low voltage in cust home causing pf error, cheched several outlets in home, unable to find good one. cust needs to call electrician to correct issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Oriale P.
REFRIGERATOR BI KITCHENAID KUDF204ESB00 "ice maker was not getting water, removed ice from fill tube, ran harvest test now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
ICE MAKER WHIRLPOOL KUIX535HPA00 Q1 no Q2 no.No signiature due to covid-19. Checked the ice maker and found that drain hose clamp was not clamped to the drain hose at the pump in the unit rear. Attached and tightened the drain hose to the pump and tested pump out.
Francis C.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 Training completed
Pablo V.
REFRIGERATOR WHIRLPOOL KBSD602ESS00 eplace bad compresor drier valve and evap request completed Q1no Q2no no sign covid19 auth #KRPVJRPNL2;
Sarkis M.
DISHWASHER KITCHENAID KDTM354DSS4 q1 no q2 no no sing c19 water was leaking from air cap was loos repaired ckd ok
Chris Z.
DRYER WHIRLPOOL WGD97HEDW1 Q1: noQ2: no no signature due to covid-19i repalced cntrl and ui due to the intermittant opporation of the steam valve
Sarkis M.
REFRIGERATOR KITCHENAID KSSS42QMX00 q1 no q2 no no sing c19 freezer door and honge are ruster door not ckosingproperly need freezer door parts no longer available to repait
Edi C.
OVEN WHIRLPOOL WOC54EC0AS01 customer call me back to go ahead and order part q1nq2n no signature percovid19; ordrng 1 WPW10632435 (control main) and 1 WPW10412514 (control)
Sarkis M.
MICROWAVE KITCHENAID KOCE500ESS05 i was helper
Pablo V.
RANGE KITCHENAID KSDG950ESS1 replace control board test temp ok request completed Q!no Q2no no sign covid 19
Larry G.
REFRIGERATOR MAYTAG MBF2258DEM00 q1no-q2no--no sign covid-19---replaced ice maker and tested for fill
Edi C.
OVEN WHIRLPOOL KEBS208SSS00 Customer complaint not heating : need ovendolley and heaitng broil coils q1nq2n nos signature per covid19 policy wear PPE; ordrng 1 1ovendolly (1ovendolly)
Sarkis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 q1no q2 no no sing c19 customer sead too many company came and too many parts been replace customer they dont wont to repair anymore they want to return the unit xxxxxxxx d n s me
Sarkis M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 q1 no q2 no no sing c19 unit ckd ok inst customer to use jet dry
Chris Z.
FREEZER WHIRLPOOL WRV986FDEM01 i added the adapter to the system so now unit is able to circulate air much better and stay consistant with the icemaker
Ramon H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 cx had stuck filter took out and and put in correct way water working good
Pablo V.
FREEZER JENN-AIR JFFCC72EFP02 replace icemaker testok request completed Q1no Q2no no sign covid 19
Chris Z.
LAUNDRY CENTER WHIRLPOOL WFW5620HW i couldnt find anything in unit that can be casuing those color stains and i ran a dignodtic test and all past w no issues
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "tech replaced and repaired fzr door gasket, all test good,q1no q2nono sign due to cv 19"
Victor B.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "cooling fine, ice container has half of ice, the house is very hot, and the refrig goes into a box, i explained but he doesn't believe it. q1 no q2 no, i didn't get signature cause covid-19"
Edi C.
WASHER MAYTAG MVW7230HW0 "Customer complaint not filling with water all the way up: run diagnose test no error codes found washer working as design water efficiency machine instruc customer of cycle settings for proper water levels customer not satisfy with product said will return unit , all components tested ok to manufactory specifics. q1nq2n no signature per covid19"
Ramon H.
WASHER MAYTAG MVWC465HW2 cx had over load error code recalibrated and tested washer working normally
Ramon H.
DRYER-GAS MAYTAG WGD4815EW2 cx door catch was to wide causing door to hard to open took off and made catch smaller so door could open and close easier
Sarkis M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 q1 no q2 no no sing c19 installed ice maker ckd working ok
Jonathan H.
REFRIGERATOR KITCHENAID KBFC42FTS07 see rh notes
Oriale P.
WASHER MAYTAG MHW6630HW0 "helper for tech JV not signed due to COVID-19 protocol. Q1: No, Q2: No"
Robert S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Q1 no Q2 no.No signiature due to covid-19. Freezer temp 2f refrigerator temp 39f. Found water on items on the upper shelf. Tghe drain system is clear. added permagum between return ducts and the air tower.
Larry G.
WASHER WHIRLPOOL MLE2000AYW q1no-q2no--no sign covid-19---bad main tub bearings...
Oriale P.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "found filter dryer disconnected from cap tube, another company tried to repair. this is a lockring sealed system, cap tube is too short repair, called techline unit is unrepairable cust to be contacted in 3 to 5 business days for resolution sr#7728650339 not signed due to COVID-19 protocol. Q1: No, Q2: No"
Larry G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 q1no-q2no--no sign covid 19------freon low..has leak. unable to locate at evap or in compressor compartment.---ref #7728503613---
Raymond J.
WASHER WHIRLPOOL WFW560CHW1 tech resch due to crowd in middle of road; schdld next appmnt for 8/24 MON !