Prompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
great service - went beyond the normal service call
Patty - Huntington Beach, CA
would use your service again. Very please with Ramon Heredia!
Carol - Mission Viejo, CA
Lasheon - Inglewood, CA
Professional and Courteous Service
Andrea - Gardena, CA
Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.
Farzaneh - Santa Monica, CA
The most unorganized company. They have lost our service file and can not send us an estimate.
Jeff - Laguna Woods, CA
Not enough time to analyze the problem
Gina - Aliso Viejo, CA
Judy - Long Beach, CA
I wish the order had been reviewed before the first service call. Instead the serviceman reviewed it the day of our appointment and found out that he had to order a part, so we had to be without a dishwasher for another week. However, he was really great and the service, when he got here, was outstanding.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
loved the service
Robin - Huntington Beach, CA
great service, very helpful and kind
Repair only lasted 1 day
Kenneth - Los Alamitos, CA
Ice maker is broken again, repair lasted only one day
Michael - Lakewood, CA
The technician was very professional and fixed the problem right away.
Greg - Anaheim, CA
Amazing Customer Service
Joan - Anaheim, CA
Not only did I get an appointment quickly but the repairman knew immediately from what I described the problem to be with my brand new refrigerator almost the without looking at it. So pleased with the professional appearance and demeanor of the representative from the Appliance repair place.
Dan - Fountain Valley, CA
Arrived within schedule window. Identified problem quickly and fixed it.
Rose knows her stuff!
Paul - Palos Verdes Estates, CA
Awesomely helpful, incredible work ethic and attention to details. You have a terrific Kitchen Aid rep at Paradise!
Debora - Cypress, CA
Very Pleasant Service Experience
Eddie - Los Angeles, CA
The service rep, Ray, was very friendly, knowledgeable and professional.
Friendly and Punctual
Jacob - Costa Mesa, CA
Service was great and complete
Thomas - Long Beach, CA
Knowable service technician
Fixed the problem
Darlene - Long Beach, CA
Chris, the technician was very efficient. Problem fixed! Thanks.
Two Heads ar Better than One
Mark - Lakewood, CA
After initial inspection by technician, appliance was not completely pushed into wall receptacle. He then noticed heat emanating from another receptacle on the circuit, which I did not catch. Since it was not in the technician's scope of work to repair house current, I made the repair myself. Problem solved and I have not experienced any problem, since, with the appliance.
Very Knowledgeable and quick service
James - Newport Beach, CA
Maha - Newport Beach, CA
John came to fix a rattle in my Maytag dryer. He knew where it came from, fixed it and was extremely polite and professional.
Professional and Efficient
Carina - Bellflower, CA
The service was professional and the service was excellent. I would recommend Paradise Appliance for your needs. Thank you.
Regina - Santa Monica, CA
Great service, great attitude
Mark - Los Angeles, CA
Ray arrived within the scheduled time for the call. He was energetic and helpful even though it was the end of a long day for him. He conveyed information and options for us to determine how to handle our broken washer situation. It’s never fun to have to deal with costly appliance repairs/replacements but it was nice to have Ray there to help us evaluate the situation!
Very professional, great service
D. - Newport Beach, CA
Very good service. Appliance tech was well informed, efficient and pleasant.
Refrigerator Repair / Ice Maker
Stan - Los Angeles, CA
The service in terms of the courtesy of employees, promptness, and pricing(no cost) have been excellent; however, the original problem has not been fixed (8 visits)at the time of this writing. I am retired so fortunately I did not have to take off work eight times. For that reason , I cannot give an overall "Excellent" rating. We are very grateful that there was an offer and attempt to address the issue at no cost to us and I would be willing to change my rating when the problem has been resolved.
Nancy - Long Beach, CA
I had the most amazing and kind technician out to repair my broken refrigerator. She did an amazing job. Above and beyond great service.
Good job , friendly and he communicate well
Cari - Lakewood, CA
Freddy - Los Angeles, CA
The representative gave amazing customer service he was also very polite and respectful.
Ramon is awesome!
Nana - Irvine, CA
Job well done!
Georgianna - Cypress, CA
Mr - Newport Beach, CA
Romana - Pico Rivera, CA
He’s very knowledgeable and helpful
Richard - Long Beach, CA
Technician was professional, courteous and efficient.
Molly - Mission Viejo, CA
This was warranty service. Jorge was knowledgeable, personable, professional, and he did a great job!
Rose was very efficient
Anna - Long Beach, CA
Rose was very knowledgable and efficient.
Marianne - Westminster, CA
Very happy with service. Explained repair and was thorough
Christopher - Tustin, CA
Sarkis was friendly and professional and helped diagnose my problem quickly.
Judianna - Los Angeles, CA
Patty - Huntington Beach, CA
Judy - Huntington Beach, CA
Excellent for sure Ramon’s was polite kind and very knowledgeable excellent rating
Arthur - Anaheim, CA
very professional, and fast and clean
Great thorough service
Diana - Lakewood, CA
Larry was very friendly and quickly and thoroughly serviced our clothes dryer. He checked it over and tested it when he was done. He also cleaned up the area afterwards.We couldn't have asked for or expected more.
Great service, easy to work with
Angelica - Los Angeles, CA
So easy to work with, would use them again.
Elaine - Laguna Woods, CA
Great Fast. Efficient. Friendly. Helpful. 👏
Great work, very friendly and professional.
Jaime - Newport Beach, CA
I would recommend such a great service and great customer service.
the best service
Salvador - Inglewood, CA
Diane - Huntington Beach, CA
Excellent service by Chris I needed knowledge about the machine and he helped me with that and the repair! Very happy 😊
Co - Garden Grove, CA
Sean - Los Angeles, CA
Ali - Irvine, CA
Showed up on time, very polite and professional, diagnosed, explained, and fixed the problem in a timely manner.
Ray with Paradise is an excellent rep
Martin - Los Angeles, CA
Great service by Ramon! He even made the time to come back to fit me in his busy schedule. Thank you Ramon for your great service!
Rumelia - Fountain Valley, CA
Great service. Considerate technician.
Elizabeth - Stanton, CA
David - Los Angeles, CA
Kenneth - Los Alamitos, CA
Did not fix the problem ice maker still does not work
A Happy Experience
Lynn - Los Angeles, CA
Raymond Jackson explained everything to us about our newly purchased Whirlpool Refrigerator and told us that it is an excellent purchase. He gave valuable information on how to use our frig and that the buzzing sound was just the normal function of this frig. It had to do with the normal operation of the frig and nothing to worry about. He went over the operations of all the functions and assured us that all was fine. Thank you Raymond.
Great Service! Friendly Staff!
Wing - Los Angeles, CA
Great Service! Friendly Staff!
Still my washing machine leaking
Nuntakan - Los Angeles, CA
Otis - Los Angeles, CA
It was terrific, technician was on time; kind and diagnose the problem quickkt.
Very friendly and professional service man and he was able to fix my problem. Very grateful thank you so much
Judith - Newport Beach, CA
Barry - Long Beach, CA
very experienced in repair
Joseph - Huntington Beach, CA
HE WAS VERY NICE AND DID THE BEST WITH WHAT HE HAD TO DEAL WITH.
Donna - Costa Mesa, CA
THINK POLICY ON EQUIPMENT WITH WARRANTEES THAT ARE OF NO GOOD. ITS A JOKE SND THE CONSUMERS ARE NOT AWARE.
Matthew - Los Angeles, CA
felt like I got ripped off
Mrniceguy - Newport Beach, CA
Service man was 2 hours late, did not even bother to call. Charged me $109.95 just to give estimate, no work done. Parts price increased by 75% over cost. Told me unit would run fine without replacing seal so I really did not need service call. Service call should have been less if no work is done
Sherri - Fountain Valley, CA
On time and fixed the problem
Susan - Rancho Palos Verdes, CA
Happy with service provided
Rika - Marina del Rey, CA
Great Service, Very Knowledgeable
Robert - Fullerton, CA
I was grateful for the quick, clean, and thorough repair on my dishwasher. Larry was punctual, knowledgeable and informative.
Robert - Los Alamitos, CA
Maytag dryer repair
Dennis - Huntington Beach, CA
Very courteous technician. Dryer is working great. Thank you!
Sherry - Lakewood, CA
I was extremely pleased with the repairman. He was professional and he repaired my dishwasher. It works like new again.
Got the job done
Deborah - Mission Viejo, CA
Friendly, nice, and helpful. Got the part we needed however it took extra follow up.
Unprofessional, sloppy service, with horrendous customer service.
Kenneth - Los Angeles, CA
I paid the diagnostic fee to have the technician give me an estimate that exceeded the cost of a new unit. I called the company back 3 times to get an itemized estimate and received no calls back. I feel like I have been taken advantage of by this business and given the run around by their customer service department. They simply don't call back and are of no help when you get them on the phone. Would not recommend to anyone.
Ronna - Newport Beach, CA
John is an excellent technician
Gilberto - Garden Grove, CA
This technician knew what he was doing. Fixed my washer.
Nancy - Santa Monica, CA
Daniel - Inglewood, CA
Very good on time service
Great customer service
Jennifer - Aliso Viejo, CA
Great service, very thorough
Lisa - Mission Viejo, CA
Mantab - Mission Viejo, CA
Chris is a very nice young man with a lot of patients and preserverince!
Denise - Huntington Beach, CA
Yvonne - Anaheim, CA
I had a concern about the agitating of my washing machine. The technician came out and answered all my questions. Very pleasant experience. No repairs were necessary.
Steve - Huntington Beach, CA
Carol - Garden Grove, CA
A very good worker and very knowledgeable.
Mr Martinez was a nice gentleman very knowledgeable make sure everything was run right before left he is very cool repairman
Darryl - Compton, CA
David - Los Alamitos, CA
The service technician was on time, called before coming and finished his work within 15 minutes.
Wei - Coto de Caza, CA
The service man is very nice and helpful!
Kawashima - Rancho Palos Verdes, CA
Good Service. Covered by our Service Policy.
David - Aliso Viejo, CA
Sarkis did a fine job.
Pricing could be better
Rebecca - Santa Fe Springs, CA
The tech was timely and work performed accordingly. They only problem I had with the "Company" is that the service fee is not applied to the repair service. I have dealt with other repair service that will apply this fee if you get the repairs done with them. If not, then you still pay the tech the service fee. I feel the service fee was high (@ $109) . That is not the tech's fault or problem. This company was suggested by Maytag customer service since I needed a certified Maytag/ Whirlpool tech. Wasn't sure if my problem would be covered under warranty. It wasn't !!
Christine - Huntington Beach, CA
Repair man great . Service on phones and appt availability horrible!
Deborah - Los Angeles, CA
Sherri - Fountain Valley, CA
On time and fixed the problem.
I’ve maker replaced parts
Linda - Garden Grove, CA
Good service and replacement was quick.
Natalie - Long Beach, CA
Not at this time
Overall a knowledgeable and great technician
Jim - Los Angeles, CA
Jaime, It was a pleasure to deal with Jaime. He knew exactly how to fix both our Kitchenaid ice maker and microwave. Our issue with Convenience was that our microwave repair was delayed twice because the part was supposed to be in stock but wasn't. Our repair was delayed by a week and it was not convenient to keep rescheduling and being without the microwave.
Marlem - Garden Grove, CA
Great service. Give them a raise!
Jose - Lawndale, CA
Mike - Long Beach, CA
Paul - Rancho Santa Margarita, CA
Marcel - Los Angeles, CA
Friendly and efficient
Knowledgeable and Outstanding
Jewel - Manhattan Beach, CA
These guys knew everything, quite refreshing since others did not have a clue.
Evan - Anaheim, CA
Quick and painless!
Ben - Santa Monica, CA
Edi was on time and preformed his job in a very professional way.
Cheryl - Los Angeles, CA
Rose is knowledgeable but my washing machine is leaking more now than it did before
Excellent service very professional
Grace/winston - Buena Park, CA
My service person was Victor. He was very professional and courteous. He called in a new part for me and immediately left to store before they closed to pick up the part so that it could be replaced the same day. Nothing but a 10 for Victor!
Courtney - San Clemente, CA
On the day of our original scheduled service date, a representative called us to find out more details. He then decided the day of, that he needed to order more parts and would be canceling our service that day. It took a week for them to get the parts needed and he scheduled our new appointment for that time. The service rep that came out argued that a part was not broken, although it absolutely without a doubt was. He replaced the parts anyways despite disagreeing that it was broken. The service in general was just mediocre, I wouldn’t recommend the company to anyone nor have any major complaints. Just wasn’t a pleasant experience.
Brett - Los Alamitos, CA
The technician showed up on time and fixed the issue. I would recommend them again.
Friendly and detailed explanations
Dorothy - Westminster, CA
will recommend Paradise Appliance to friends and relatives
John - Westminster, CA
Efficient and diagnosed promblem immediately.
Rosanna - Downey, CA
This is my Mother's home in Downey I was not present when service was done. Her caretaker was there.
Rose was super!
Edward - Long Beach, CA
Rose did a great job finding the problem.
Darlene - Long Beach, CA
Very nice service worker I’d highly recommend this young man to others.
Great service. Prompt Knowledgeable service
Kerri - Newport Beach, CA
John - Mission Viejo, CA
The service was awesome, Sarkis arrived on time and quickly resolved my issue.
Knowledgeable, Experienced and Personable
Gloria - Norwalk, CA
Robert was very polite and courteous. He explained what he was looking for and what he found in a very easy way to understand. One of the things he mentioned is that a water softener system could affects appliances depending on the detergent being used so we will be making some changes because of this. He was very personable and likeable and definitely an asset to your company.
Gail - Marina del Rey, CA
Audrey - Laguna Woods, CA
were pleased with service
Cheryl - Huntington Beach, CA
I was kind of bummed that the parts were not staged on the first scheduled visit, but the tech came out shortly after and did a great job!
knew what to do; got the job done
Elisa - Los Angeles, CA
While he did not install the ordered part he did know the problem and more importantly had the right tools. I wish you guys could schedule appointments more concretely.
Great Customer Service
Alba - Downey, CA
Thank you so much for your service.
Teresa - Marina del Rey, CA
Ray was excellent. He is a perfectionist and shows in his work. I was so empresses with his patience.
Great Service, very Professional Experiance
Hassan - Tustin, CA
Appliance was under factory warranty, no cost to me, but Sarkis was a well professional, knowledgable and experienced technician. I believe he will be a great assest to Paradise Appliance. Very satisfy customer!
Repairman was nice and completed the repair timely. Fantastic service
Wanda - Inglewood, CA
Michael - Trabuco Canyon, CA
Cheery and good service.
Teresa - Garden Grove, CA
Victor made me confident in serving my refrigerator
amazing, worked until he figured it out, kind, courteous, thoughtful, over all awesome
Emily - Los Angeles, CA
Sharon - Long Beach, CA
Professional and so far appears to successfully repaired my dryer
Teresa - Marina del Rey, CA
Great service but expensive
Vincent - Irvine, CA
The technician was courteous and helpful.
John - Lakewood, CA
Michelle - Rancho Santa Margarita, CA
Edward - Los Angeles, CA
A lousey job that still has the same problem.
great service and attention
Veronica - Lakewood, CA
I am very happy and satisfied with the service given by Paradise Appliance, the Technician was very helpful and polite, excellent service
Dorna - Los Angeles, CA
Very courteous and knowledgeable
Fiona - Newport Beach, CA
Celedon - Los Angeles, CA
Jason - Long Beach, CA
Was told that we would get a call back about the repair of the refrigerator after the technician showed up and never heard back. I now had to call to see what the status is of the repair and there are no notes so now I will have to wait for a second time for a technician to show up to look at the refrigerator.
Susie - Los Angeles, CA
Stuart - Redondo Beach, CA
Good service person
Fred - Lakewood, CA
Your Paradise service person, is very knowledgeable, of the product, a very nice gentleman.
Vali Devries - Long Beach, CA
Our rep was on time, pleasant and got the job done quickly! We would use them again!
extended service no problem
Alma - Los Angeles, CA
service tech was very knowledgeable very quick and give good advice on how to prolong my refrigerator
Lionel - Carson, CA
the technician was very knowledgeable and very courteous.
Allen - Torrance, CA
We are completely enamored with the service we received. Kobe well done.
Julio - Stanton, CA
The technitian was on time and did a great job repairing my kitchen aid range glass..
Friendly service, organized and knowledgeable
Bryan - Los Angeles, CA
Ancil - Los Angeles, CA
Luis - Lakewood, CA
John - Santa Monica, CA
Lei - Laguna Niguel, CA
Craig - Santa Ana, CA
Jonathan knew what to do quickly and had the washer running in less than 30 minutes.
Samantha - Tustin, CA
Susan - Huntington Beach, CA
Very happy with service. My washer is stacked and in a small cabinet. The servicemen figured out the best way to do the repair and it worked great.
Very good service
John - Tustin, CA
Mr. Mossessian is very knowable and professional in the service provided.
Sylvia - Redondo Beach, CA
Excellent, the service man was very helpful. Thank you
Whirlpool Corporation...defective KitchenAid refrigerator, Service Visit #2
Piper - Garden Grove, CA
Victor called in the early morning 2/25, on the CORRECT telephone number, to confirm the time of service visit #2; Victor arrived promptly at 3:30; Victor affirmed the three new sounds made by the malfunctioning refrigerator. Victor did not send me a copy of the service visit, nor did the Paradise Service Company report the service visit #2 to Pacific Sales and the Whirlpool Corporation
Super Customer Service
Don - Huntington Beach, CA
From start to finish the communication from Paradise to us was something we have never experienced before with other appliance repair companies. We were very impressed with John, our technician. He notified us of his ETA and was on time. Very well mannered, neatly dressed, spoke perfect English & gave a detailed report on our problem. We will definitely make Paradise our go to company for our Whirlpool appliances.
Edna - Los Angeles, CA
He was Great!
Maytag Washer Repair
Anita - Los Angeles, CA
So far, Edi has successfully repaired the issue with my washing machine. He was professional, courteous, and did a good job of cleaning up his workspace. The entire process with Paradise has been very efficient. I like how they keep you updated re your work order and/or service call.
Amandine - Los Angeles, CA
Fast, efficient and friendly!
Great Service Thank You
Brian - Los Angeles, CA
Great Job, Thank You
Martha - Los Angeles, CA
Very nice repairman with outstanding service!
Patricia - Manhattan Beach, CA
Enrique, technician, was absolutely the best! He was punctual, courteous, conscientious and very knowledgeable. He met every obstacle with expertise and dedication to job completion.
Great Professional Service
Mike - Long Beach, CA
They are Top Rated Service Level
Ryan - Newport Beach, CA
He was friendly
Ramona - Compton, CA
He was quick at what he did
Tyche - Los Angeles, CA
The service guy was professional and cleaned up after he was finished.
Kelli - Cypress, CA
Quick and knowledgeable.
Courteous and knowledgeable
Duchess - Seal Beach, CA
Ellen - View Park-Windsor Hills, CA
Raymond was great and would ask for him again.
Great people, great service
Dennis - Westminster, CA
Paradise appliance services
Douglas - Irvine, CA
Jeremy is a professional and very easy to work with. He’s knowledgeable and the overall experience was really good!
Great technician, professional
David - Long Beach, CA
She was wonderful
Josh - West Hollywood, CA
Pablo Villalta was fast efficient and informative. Best of all he fixed the washer!
Debbie - Garden Grove, CA
Problem not fixed
Lawrence - Carson, CA
I guess I was last on the list because the repair guy was in a rush. My freezer was not working properly and the light wasnt working. He was there for 15 minutes tinkering around and then sprayed steam inside. He said it wasn't sealing properly and that he fixed it. He was leaving in a rush and I asked him if I needed to sign anything. He said no and rushed out. About an hour later I opened the freezer and it was frozen over. I saw that the light switch was frozen as well thus the light not working. Now I have to call another service to perform the repair. A big waste of my time and my wife's time because she had to wait all day because of the 8 hour window that I was given.
Hiram - Long Beach, CA
Sharlene - Los Angeles, CA
The Technician came out to inspect a brand new range hood button and leaned on my brand new never been used Whirlpool Cooktop and Cracked! He told me to call the office and talk to Manager. Called twice and a Mabager never called me back. Terrible Customer Service.
Knowledgeable and friendly!
Jacqueline - Long Beach, CA
This is the 2nd time Chris had come out, different issues, and he is very smart and kind. I highly recommend him and Paradise.
Rebecca - Aliso Viejo, CA
The repair of the upper basket on my KitchenAid Dishwasher needed parts to be replaced under warranty. My service man was diligent, professional and thorough.
Celeste - Los Angeles, CA
Great Personality; Patient; Welcomed and answered all questions Excellent service
Sharman - Huntington Beach, CA
Robin work was acceptable
Robin - La Mirada, CA
Problem was diagnosed but part wasn’t available for 3 hours
Leila - Los Angeles, CA
Gilberto - Garden Grove, CA
It took more than a month to get my washer repaired. Finally after waiting for approvals and parts, the washer got “repaired” but found out the washer worked sometimes only on Normal cycle. There is a noise on the motor, delivers and dumps lots of water without washing, and the top control panel plate is loose. Did not expect that from professionals.
Never Use This Company
Neil - Laguna Beach, CA
No paperwork given with details of part that needed to be ordered. Parts could be obtained through Coast Appliance Parts. Complaint filed-NO RESPONSE from supervisors. No information offered for a wasted $109 3 minute visit.
Elizabeth - Anaheim, CA
I purchased a Whirlpool refrigerator from Howard’s the refrigerator did not cool from time of receipt. Paridise diagnosed problem was leak of freon. Since this was supposed to be new I requested replacement. The Paradise service people were very professional.
Best service ever!
Lenda - Norwalk, CA
Robert was one of the best appliance repairman I have ever had. He was knowlegeable and thorough. And followed through on all details. I would definitely recommend his service to all.
Sherry - Culver City, CA
everything explained to me so I could understand which I really appreciated.
Edi is the best
Annie - Los Angeles, CA
I could not possibly have been happier with his work. Thank you Edi!
Over the top service!
Jenni - Westminster, CA
Chris came out to repair our stove and dishwasher. He communicowhen he was on the way and showed up on time. He was very polite and was able to fix the stove right away. He was unable to find the leak with the dishwasher and when he ran the cycle, everything seemed fine. Of course I ran a load of dishes and it leaked again. I called Chris and he was able to put me on the schedule for the next day! He came out and was able to fix the problem and checked everything out thoroughly before he left. Chris was very punctual and did a great job troubleshooting and fixing our issues.
good service, came very soon, through
Kristie - Santa Monica, CA
They came to troubleshoot and found the problem. I'm satisfied.
REFRIGERATOR WHIRLPOOL WRS325SDHZ q1 q2 no no sign due to covid 19 cx had water leak after several times
DRYER WHIRLPOOL WGD6620HC1 "removed lots of lint stuck inside blower housing causing poor air circulation & long dry times, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
FREEZER MAYTAG MZF34X16DW01 need to order the evap fan motor and the cntrl cx says tech previously replaed the efm so ill replace both; ordrng 1 WPW10359880 (efm)
RANGE JENN-AIR JGRP548WP02 helper complete
WASHER MAYTAG MVWB765FW2 "f6e2,- needs console and main board, W11135391 console, W11195970 board., q1 no q2 no"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Q1 no Q2 no.No signiature due to covid-19. Some lights out in the refrigerator and the freezer. Replaced the freezer l.e.d. lamp to restore lighting.
REFRIGERATOR WHIRLPOOL WRS311SDHM05 the doors were uneven leveled the doorsand they are leveled and closing properly q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Customer complaint not cooling : found unit not cooling needs sealed system job q1nq2n nos; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 876765 (mtg kit) and 1 W10913906 (coupler)
REFRIGERATOR JENN-AIR JSC23C9EEM00 helpin installe ddoor see DG ticket for details
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer compalint making noise: checked unit unable to verify coomplaint did not heard an noise at that time q1nq2n no signature per covid19 policy
DISHWASHER KITCHENAID KDTE104ESS1 part OUT OF STOCK ordering part for customer q1nq2n no signature per covid19; ordrng 1 WPW10605057 (motor sump)
WASHER MAYTAG MHW5630HW0 "replaced acu and console now washer works normal, q1 no q2 no, i didn't get signature causew covid-19"
RANGE WHIRLPOOL WFG320M0BB2 Q1no Q2 no.No signiature due to covid-19. Replaced the electronic clock control. tetsed for bake and broil.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "replaced defrost thermistor de-iced evap ordered new main control q1no q2no no sign covid19; ordrng 1 W11387533 (control) and 1 WPW10384183 (thermistor), used 1 W10316760 (THERMISTOR) from stock"
WASHER WHIRLPOOL WET4024HW0 Q1: noQ2: no no signature due to covid-19i replaced gearcase and now unit is able to spin proproly. the old gearcase had oil all over it . i advised if call comes back to order the main cntrl
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 q2 q1 no no sign due to covid 19 cx needs ice bin direct ship to cx; ordrng 1 DSwpw10558424
WASHER WHIRLPOOL WFW92HEFW0 "Returning back with GC .; (created new UIS, deleted prior attachment to UisID 14766)"
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Q1 no Q2 no.No signiature due to covid-19. Replaced the ice maker and cycled for fill.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 refrigerator need a new door; ordrng 1 W11435329 (door)
REFRIGERATOR WHIRLPOOL WRS325SDHHZ01 q1 q2 no no sign due to covid 19 cx has gap 9n freezer door side
REFRIGERATOR KITCHENAID KRSC500ESS00 "q1q2 no no sig covid19 protocol unit was icing up in the fresh food section. while removing the fresh food cover the styrofoam ripped so were ordering new one no charge to customer for that part. replaced the thermister from t/s and informed customer looks like this part was changed but wasnt attacked to teh wiring nuts because one of teh wire leads was off . reinstalled new part tested unit its cooling and blowing cold. we will be returning to finalize repairs with the cover for evap within next few days. l, when we return we will varify everythings cooling properly. 1 year warrnty parst labor for thermister ordering new cover - W11098695 on seperate new invoice for customer.; used 1 W10316760 (THERMISTOR) from stock"
DISHWASHER IKEA IUD7555DS3 Q1 no Q2 no.No signiature due to covid-19. Replaced the wash motor and sump assembly.
WASHER WHIRLPOOL WFW6620HC0 q1no-q2no--no sign covid-19---leaking from tub vent when spinning.needs stator per service pointer.; ordrng 1 W11354541 (stator)
DRYER MAYTAG MGD7230HW0 q1 q2 no no sign due to covid 19 cx needs main control cx does not wish to proceede would like to return to store due to never working or drying
DRYER WHIRLPOOL WGD6620HC1 Q1: noQ2: no no signature due to covid-19i need moisture sensor kit; ordrng 1 W10906551 (moisture sensor kit)
LAUNDRY CENTER WHIRLPOOL MVWB765FW3 "F7E9 lock rotor , screw that holds the rotor was off on the floor, i put it back it test good., q1 no q2 no, i didn't get signsture cause covid-19"
WASHER MAYTAG MVWX655DW0 i replaced the main valve that had softner ressin caked inside casing it to fail.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Custome complaint not cooling : replaced harness and unclog drain for customer all components ok to manufactory specifics, q1nq2n no signature per covid19."
WASHER WHIRLPOOL MVW7230HW0 q1 no q2 no no sign covid 19 checked for leaks found leak on inside drain hose; ordrng 1 W11291620 (hose)
DISHWASHER WHIRLPOOL WDT970SAHZ0 found knife stuck on heater unscrew heater cut around all plastic install back in place test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "found left side door switch not connected inside frame, reconnected now working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL KBSD602ESS00 "Complai nt not cooling , I found the compressor is not working inefficient , thats why goes upper and down temperature , also the frost in the ffc it is very thick .Q1N Q2N not signature for COVID-19; (created new UIS, deleted prior attachment to UisID 60883), ordrng 1 W10720770 (compressor) and 1 WPW10143759VP (drier-uv -)"
COMPACTOR WHIRLPOOL KTTS505ESS0 "Traininmg complted; (created new UIS, deleted prior attachment to UisID 54945)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint not cooling : found bad evaporator fan replaced all components tested ok to manufactory specifics q1nq2n no signature per covid19
LAUNDRY CENTER AMANA NFW5800HW q1 no q2 no no sign due to covid 19 cx had f5 e4 error code ....wich means cx ran washer 3 times in a row without opening door it will cause washer to stop and freeze working ...reset washer and advised cx to use lighter loads cx not happy with normal funcution of washer
ICE MAKER WHIRLPOOL MFI2570FEW03 the icemaker is working properly advising customer to take pics or videos and call us back its working properly as of now cx says its been working properly for 2 weeks now.
REFRIGERATOR KITCHENAID KRSF705HPS00 Q1: noQ2: no no signature due to covid-19i defroted and cleared ice and replaced thermistor and secured onto siction line. installed new evap cover
DISHWASHER MAYTAG MDB8989SHZ0 Customer complaint not working : run diagnose test found bad control OUT OF Stock q1nq2n no signature per covid19; ordrng 1 W11403919 (consol) and 1 W11225084 (control)
DRYER MAYTAG MGD7000XW2 q1q2 no no sing c19 need board; ordrng 1 WPW10378252 (cntrl-elec)
WASHER WHIRLPOOL WTW5000DW3 Q! no Q@ no.No signiature due to covid-19. Checked the washer for error codes and none found. Tested the washer through diagnostics all functions are normal. Advised the cust to pause the machine to add softner.
MICROWAVE WHIRLPOOL WMC50522HZ q1q2 no no sig cvd19 protocol 'unit needs new mag and ewave guide edefcetive bu tyeres no work that can be done on this unit its full replacment whirlpool will need to send cust new one
MICROWAVE OTR KITCHENAID KMLS311HSS0 "Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed door motor and main control board unit working as designed now"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 replace bad sensor strike and sump pump run test fill wash drain ok request completed Q1no Q2no nosign covid 19
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 q1 no q2 no no sign due to covid 19 cx needs harness; ordrng 1 W11342162 (harness)
REFRIGERATOR WHIRLPOOL WRF540CWBM01 ref#7728931785 Cutomer complaint still not cooling : call tech line above ref# recomended to replaced sealed system again and check leak q1nq2n no signature per covid19; ordrng 1 WPW10507886 (compressor) and 1 W11256565 (evaporator) and 1 1mastertechfrancis (1mastertech francis)
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 no Q@ no.No signiature due to covid-19. Replaced the console housing wire and main control. Tested operation
OVEN WHIRLPOOL WFG525S0HV0 q1no-q2no--no sign covid-19---replaced dsi board and spark ignitor and tested for heat. unit working ok
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 q1q2cno no sing c19 installed i.m ckd working ok
REFRIGERATOR KITCHENAID KRSC503ESS00 q1 q2 no no sing c19 customer has freezer door installed ckd working ok
DRYER WHIRLPOOL WGD8500DC4 cleared error codes and reset touch pad and main control q1no q2no no sign covid19
REFRIGERATOR BI KITCHENAID KBSB608ESS0 Q1: noQ2: no no signature due to covid-19i heated up gasket and added putty behind the gasket to help extrude it out to make a better seal
MICROWAVE KITCHENAID KMBS104ESS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the touch panel and display board.
REFRIGERATOR JENN-AIR JF42NXFXDE01 #7728928526 i was replacing the fz led but when removing the modual. the connector broek off due to the length of the wireing that the harness had... theres absolutly not enough wire for me to work with or do any repair with.. i advised tec support and they advised me the unit is unrepairable and to give file # to cx and have cx report to cx service.
REFRIGERATOR KITCHENAID KRFC302EPA00 i called the customer spoke to the receptionist and they said that in warranty or not they needed it to get fixed i drive to downtown high rise building and when i get there they are out of warranty but they can give out a check or payment because payroll needs time.left did not check unit.
WASHER MAYTAG MVWB835DW4 Q1: noQ2: no no signature due to covid-19i replaced both parts due to the intermittant door locking issue. i ran tests and now unit is locking proporly
OVEN KITCHENAID KODE500ESS04 replaced outer door frame frame was damaged at the hinge q1no q2no no sign covid19
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Customer complaint freezin on rf side : replaced control box and thermistor for cusotmer alo components ok to manufactory specifics, q1nq2n no signature per covid19 policy"
WASHER WHIRLPOOL MHW8630HW1 "customer cussed me out when i was explaining he has a load and go feature on his unit, i asked how many loads he runs a week and he stated he runs only 1 load per week and his wife runs multiple loads a week since they have 2 seperate units, he is very upset that his units resevor should last for a while and he continued yelling and i told him 2x to relax. i didnt have any detergent dispncers and he was mad that i came without a dispncer he wanst them both replaced but their working i wasnt able to run diag sicne he kicked me out. unit seens to be working since last visit i saw suds in diag and the left unit also has significantly less detergent than the right one. if customer reads his manual he will see his units feature for detergent"
DRYER MAYTAG MGD6630HC1 "Customer complaint not heat: run diagnose test found ignator glowing follow by flame heating components working but flame shuttting off too soon verify ariflow clog inform customer to have it clean preventing dryer to keep temperature . dryer tested ok to manufactory specifics,q1nq2n no signature per covid19 policy"
WASHER WHIRLPOOL WTW5000DW3 Customer complaint not spinning and stock at wash cycle: run diagnose test found errorc codee for out of balance and not filling drian hose was too deep pull it out 4 cm as per installaion requirment re calibrate all components ok to manufactory specifi q1nq2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRB322DMBM01 auth#wskk500nl2 q1 no q2 no no sing c19 installed compressor and evap ckd working ok; used 1 W10913906 (COUPLER) from stock
WASHER WHIRLPOOL WFW5620HW0 q1 q2 no no sign due to covid 19; ordrng 1 W11322903 (cntrl-elec)
WASHER WHIRLPOOL WFW6620HC0 "replaced acu, now washer works normal. q1 no q2 no, i didn't get signature cause covid-19"
DRYER WHIRLPOOL WGD560LHW1 i hekped chris uninstll and reinstall dryer
WASHER MAYTAG MVWC565FW2 "Complaint jumping around , found weak suspension replaced also the others parts as well , now its ok tested fine ."
RANGE WHIRLPOOL WFG320M0BS3 replaced the cntrl and the range is working properly q1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KRFC704FPS03 q1q2 no no sing c19 installed i.m fill tun ckd ok
RANGE WHIRLPOOL WFG505M0BS3 i rerouted some wires that you could see from the side so now you cant see them and are out the way so unit is complete
WASHER WHIRLPOOL WFW85HEFC1 the customer is mixiing the clothes the colors and the colors are staning on the whites q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 bad door seal out stok q1nq2n no signature per covid19; ordrng 1 W10836785 (gasket-fip)
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Q1 no Q2 no.No signiature due to covid-19. Found clogged drain with materials from manufacturing. removed the ice and debris.
COMPACTOR KITCHENAID KTTS505ESS0 the trash compartment sounds really loud vibrating will order the parts to the trash compartment.q1.noq2.nono signature due to covid19; ordrng 1 W10439651 (motor) and 1 780477 (drive chain)
REFRIGERATOR KITCHENAID KBSD608ESS01 Q1 no Q2 no.no signiature due to covid-19. Replaced the freezer door dispenser user interface. now able to choose between cubed and crushed ice.
WASHER WHIRLPOOL WFW6620HC0 q1q2 no no sign due to covid 19 found cx gasket ring coming off bellow put ring back on and tested working good
DISHWASHER WHIRLPOOL KDTM604KPS0 q1q2 no no sig cvd19 protocol found issue with the motor siezed up opened motor unsiezed motor shaft impellar tested unigt no furtehr issues cleared code f4e3 in diag no furtehr issues
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 q2 no no sing c19 installed freezer door slider ckd ok
DRYER MAYTAG MGDB835DC4 "replaced faughty gas valve, all test good.q1no q2no no sign due to cv 19"
REFRIGERATOR KITCHENAID KRFC704FPS03 "found cust has too much food in ff section causing poor air circulation & uneven temp on shelves, advised cust to clear air vent to allow better air flow, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 tech found refer at 33 and freezing things.; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
REFRIGERATOR JENN-AIR JS42CSDBDA Training complted .
REFRIGERATOR KITCHENAID KRMF706ESS01 replace door switch controls run test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 customer complaint still frost no cooling : call tech line7728899282advise to replaced thermistor defrost unit and replaced thermistor all components ok to manufactory specifics q1nq2n no signature per covid19; used 1 WPW10384183 (THERMISTOR) from stock
DISHWASHER KITCHENAID KDTE104ESS1 "Q1 no Q2 no.no signiature due to covid-19, Replaced the wash motor and supm assembly tested operation."
FREEZER WHIRLPOOL WRX735SDHZ02 "q1q2 no no sig cvd19 protocol unit needed gakset fixed it was forms wit ha gap, heated gasket no furtehr issues all tested ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "removed stuck ice bucket, checked ice maker for leaks in fill & havrvest leaks, reinstalled bucket working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER KITCHENAID KDFE104HPS0 q1no-q2no--no sign covid-19----replaced main control. and tested for correct operation.
REFRIGERATOR WHIRLPOOL WRS325SDHV q1 q2 no sign due to covid 19 cx hinge was loose tighten down working good
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator found temperatures normal but freezer is overstuffed and food items in refrigerator are against the back wall. advised the customer on loading.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "when icame back there was ice in the backet, i/m. drop ice and got water at the time i was there, q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR KITCHENAID KRFF507ESS01 "i/m. drop the ice but never got water,per tech support to replaced UI, freezer light not working; ordrng 1 W11089931 (UI) and 1 W10843055 (board) and 1 W10695459 (led freezer) and 1 W11384469 (freezer switch)"
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "cooling fine no leaks found, q1 no q2 no, i didn't get signature cause covid-19"
WASHER WHIRLPOOL WTW5000DW3 "tech found drain pump impeller stuck, tech broke free all test good.q1no q2no no sign due to cv 19"
REFRIGERATOR KITCHENAID KRFC302ESS02 "replaced broken mullion with noise when opening, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW560CHW1 q1no-q2no--no sigh-19---replaced main control and tested for correct operation.
DRYER MAYTAG MGDB835DC4 "repaired noisey fan that was hitting blower housing, all test good.q1no q2no no sign due to cv 19"
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer complaint tore seal: fond bad door seal replaced for customer all compoennts ok tomanufactory specificss q1nq2n no signature per covid19
REFRIGERATOR KITCHENAID KRSC703HPS00 "Complaint ice up on refrigerator , found fail thermistor , just replaced and relocated , also i change to setting 7 #2 for defrost time 8hours , now its ok , i explaint cx all the process .Q1NQ2N not signature for COVID-19.; (created new UIS, deleted prior attachment to UisID 60142), used 1 W10316760 (THERMISTOR) from stock"
WASHER MAYTAG MVW7230HW0 q1 q2 no no sign due to covid 19 cx had over load error code recalibrated and tested
WASHER MAYTAG MVWC565FW0 "q1no-q2no---no sign covid-19----auth#msktp00xl2---replaced gearcase and motor, main control..tested for correct operation.; used 1 W10528947 (HUB) from stock"
WASHER WHIRLPOOL WTW7500GC2 "replaced leaking dispenser, all test good. q1no q2no no sign due to cv 19"
RANGE KITCHENAID KSGB900ESS3 Q1: noQ2: no no signature due to covid-19i replaced parts and now unit is complete and looks lik new
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found no light to display cntrl will not turn on needs parts replaced, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11305297 (cntrl-elec) and 1 W11302464 (console)"
WASHER WHIRLPOOL WFW9620HBK0 need to order these parts clogged up not dispensing properlyq1.noq2.nono signature due to covid19; ordrng 1 w11318830 (tank) and 1 w11987953 (tank)
WASHER WHIRLPOOL MHWC7500YW0 Q1: noQ2: no no signature due to covid-19washer didnt give me any error codes also i ran a test mode and got no errors and all tests worked and passed. quoted 565.28; ordrng 1 WPW10192966 (cntrl-elec) and 1 WPW10192994 (switch)
REFRIGERATOR WHIRLPOOL WRF736SDAM14 q1q2 no no sig cvd19 protocol unit needs sealed system compressor is pumping but no freon unit needs sealed system repairs controls sending proepr volatge. customer has no warrnty on parts or labor
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 need to order the bypass q1.noq2.nono signature due to covid19the filter nown that they have on now is the right one they had an aftermarket one.; ordrng 1 W11346623 (head bypass)
DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint broken dispencer : replaced part for customer all componets ook to manufactory specifics q1nq2n no signatruer per covid19 policy
OVEN WHIRLPOOL KSGG700ESS2 q1q2 no no sig covd19 protocol replaced board tested unit no furtehr issues
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Q1 no Q@ no.No signiature due to covid-19. Freezer lamps are out and filter cap is missing, both temperatures in both sections are normal .at this time; ordrng 2 W11462342 (lamp module)s and 1 W11238395 (cap-filter) and 1 W10830288 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "replaced bad freezer & top lights not working, now on & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KBSN608ESS01 need new module; ordrng 12 W11462342 (module)s
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "replace bad ice maker not dumping ice into bucket, ran fill & harvest test, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
VENT HOOD WHIRLPOOL WVW53UC6FS2 q1q2 no unit needs new motor will order now and return with part to install; ordrng 1 W11354646 (blower assm.)
WASHER MAYTAG MVWB765FW4 "found f-0 e-3 & loose motor rotor bolt causing isuue, reinstalled bolt added locktite, ran thru test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF555SDHB02 q1q2 no no sing c19 adj door switch ckd ok
WASHER MAYTAG MVWP575GW0 "per male washer not agitation.i put it on manual, it did everything, i ask him to listen he did but he saw a video on interned how it washes and he think his washer doesn't do that, sr#7728903102, q1 no q2 no, i din't get signatue cause covid-19"
REFRIGERATOR KITCHENAID KRFC704FBS00 q1no-q2no--no sign-19--replaced broken ice maker fill tube and tested for fill to ice maker.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 q1 no q2 no no sign covid 19 relaced ice maker and harvest and fill tested
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "tech found ice maker in off position, cx claims dont no how , tech restarted, all test goodq1no q2nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Q1Q2 NO NO SING C19 INSTALLED PAL-MULLN CKD OK
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 q1no-q2no--no sign-covid-19--fit freezer gasket to cabinet and tested for correct sealing
MICROWAVE WHIRLPOOL WMH32519HZ5 q1q2 no no sig cvd19 protocl ordering new door defective; ordrng 1 W11173823 (door/mw)
REFRIGERATOR WHIRLPOOL KRFC302ESS00 q1 q2 no no sing c19
MICROWAVE WHIRLPOOL KMHS120ESS10 q1 q2 no no sign due to covid 19 cx microwave making normal sounds cx not happy with normal funcution of microwave no further issues at this time
DISHWASHER KITCHENAID KDTE204GPS0 Customer complaint leaking : found bad door seal :replaced for customer re run test all components ok to manufactory specific q1nq2n no signature per covid 19 thak you !!
DISHWASHER WHIRLPOOL MDB9959SKZ0 i found a piece of glass inside drain pump and so i removed it and now unit is cooling perfectly
REFRIGERATOR KITCHENAID KBFN506EPA01 replaced module led lights tested unit no furtehr issues all etsted ok previous tech scratched when changing out lighst no furtehr issues q1q2 no no sig cvd19 protcool
WASHER MAYTAG MVWB765FW3 "replaced faughty control and console, all test good.q1no q2no no sign due to cv 19"
WASHER MAYTAG MVW7230HC0 need a new drain hose; ordrng 1 W11291620 (hose)
WASHER AMANA NFW5800HW2 q1no-q2no--no sign covid-19----replaced main control and ui.. ran test cycle for correct operation.
WASHER WHIRLPOOL WFW5620HW0 "Complaint not working , install a new control panel and still not working , i check volts coming from ui back to the board , now not getting the 12vlts DC , getting only 5 volts DC , i call whirlpool and they recomend to replaced againg the main control electronics from the factory direct plainfield i spoke with Kathy at tech line and she game sr#7728847137 , also i call trade care and placed order of the main board Order #1534869147 ) they told to check back with them some time next week part #W11322879; schdld next appmnt for 10/2 FRI !"
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 "repaired seized drain pump impeller that was not turning, all test good."
WASHER MAYTAG MVWX700XW2 need to replace the valve hosuing and the cntrl 'q1.noq2.nono signature due to covid19customer showed receipt; ordrng 1 W10480132 (cntrl) and 1 W11158805 (housing)
DISHWASHER MAYTAG MDB4949SHZ1 "found unit not turning on sometimes then lights up , bad cntrl boards needs both parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No .; ordrng 1 W11225084 (cntrl-elec) and 1 W11395600 (mian cntrl)"
REFRIGERATOR JENN-AIR JS42NXFXDE00 found refrigerator door not closing all the way remove gasket clean intall in placerequest completed Q1no Q2no no sign covid 19
REFRIGERATOR KITCHENAID KRSF505ESS00 found broken wires at bottom freezer door causing isuue with ice maker needs door replaced auth#KSKW300XPL2; ordrng 1 LW10755680 (dor-fip) and 1 2man (2 man)
DRYER WHIRLPOOL WGD4815EW2 "found air vent behind dryer pinched not allowing air to flow properly, made adjustment to exaust hose for cust, ran test unit heating & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WFW5620HW0 cx needs main control; ordrng 1 w11322903 (main control)
RANGE WHIRLPOOL WEG750H0HZ0 q1 no q2 no no sign due to covid 19 replaced panel control tested working good
REFRIGERATOR WHIRLPOOL WRS588FIHV00 q1no-q2no--no sign covid-19---replaced main control and freezer light switch tested for correct dispenser operation.; used 1 W11396033 (SWITCH) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "replaced bad ff temp thermistor, advised cust to allow several hours to adjust, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 W10316760 (THERMISTOR) from stock"
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Customer complaint not lights: run diagnose test found bad LED replaced part for customer tested all componnets ok to manufactory specifics, q1nq2n no signature per covid19"
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Q1: noQ2: no no signature due to covid-19i replaced the frozen light switch and now unit is complete
REFRIGERATOR KITCHENAID KRFF507HPS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the main control board and the user interface for poor ice maker production. The ice maker had zero error codes this visit.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 q1q2 no no sing c19 installed ice door gasket ckd ok
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 the fridge is producing ice cx says she rather wait for her fridge to go bad and then have us service ithe says after raymond was here it has been making ice ever since .q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Q1 no Q2 no No signiature due to covid-19. replaced the pantry drawer cover.
MICROWAVE KITCHENAID KMHC319ESS2 q1q2 no no sig cvd19 protocol unit needs door ordering parst setting up appt when pars arrive; ordrng 1 W11205123 (door)
REFRIGERATOR JENN-AIR JIM158XYRS2 "replaced bad pump on ice maker ran thru fill test working ok. auth#JQVMI00NL2 not signed due to COVID-19 protocol. Q1: No, Q2: No"
OVEN WHIRLPOOL WOC54EC0AS01 call tech line advise to re orer control defective q1nq2n no signautre per covid19; ordrng 1 WP74008369 (sensor- ov) and 1 WPW10632435 (cntrl-elec) and 1 W10861740 (panl-cntrl)
REFRIGERATOR WHIRLPOOL WRF757SDEM01 unit needed new fan harness replaced and tested no furtehr issues all tested ok q1q2 no no sig cvd19 proocol
REFRIGERATOR KITCHENAID KSSC36QMS01 refrigeraotor needd a new valve and icemaker customer is goig to look around and call if she decided to fix the unitrequest completed Q1no q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRT108FZDW07 "removed ice blocking air vent & returns to ff section, advised cust to make sure doors are closed & sealing good, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KSC24C8EYY02 "when pressing ice it delivey also water for a few seconds, replaced both pads test good. q1 no q2 no i didn't get signature cause covid-19"
FREEZER MAYTAG MZC31T15DW01 "repalced door handle also info to female about the not to forget the handle where the it locks id plstic if it's pull hard , the handle will break and it won't lock, q1 no q2 no i ddin'tget signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1 no 2 no no sign due to covid 19 cx had a stuck damper reset and tested several times lowerd temp advised cx that anything left near damper will possibly freeze