Local Reviews
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Raymond J.
RANGE WHIRLPOOL JES9860AAS "chk and test oven , cx complain oven not baking evenly on covection. tech found faughty fan and cover, parts discontinued. call warr and was told tp bill for dign."
Sarkis M.
RANGE WHIRLPOOL WEGA25H0HN need fan blw & board; ordrng 1 W11107275 (fan-blwr) and 1 WPW10181986 (sensor)
Robert S.
MICROWAVE IKEA IMBS104GSS00 Burnt cavity thermistat terminal. ordering the part; ordrng 1 8205659 (thrmst-fix) and 1 W10141630 (thrmst-fix)
Jorge A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Due to a noisy in freezer section, i installe new motor and board also for proper function."
Chris Z.
REFRIGERATOR KITCHENAID KBSD606ESS01 new grill isin perfect condition and now cx is happy
Chris Z.
REFRIGERATOR JENN-AIR JFFCC72EFP02 replaced main cntrl.. need to replace orion board due to the inopporation; ordrng 1 W11158146 (cntrl-elec)
Pablo V.
WASHER WHIRLPOOL WFC7500VW2 found water inside washer clean pump run test drain ok request completed
Chris Z.
DISHWASHER JENN-AIR JDTSS244GP0 no power due to outage; ordrng 1 W11199152 (cntrl-elec)
Larry G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 replaced ice maker fill tube and tested for ice maker fill.
Francisco J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 replaced the control board to the fridge checked the diagnotics no error codes on the icemaker and did all the tests it passed.
Larry G.
REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 replaced cam and leveled refer. door shuting ok
Raymond J.
REFRIGERATOR MAYTAG MRT118FFFE01 "tech found compressor starting pumping sporadic, a frost pattern will begin on fzr evap then melt away. tech found discoloration on start device and new compressor did not have one, also ground is broken on refer power cord, tech would like to replaced cord and start device frist; ordrng 1 W10857676 (harns-wire) and 1 W11092533 (start-dev)"
Ramon H.
REFRIGERATOR WHIRLPOOL JS42PPFXDA replaced drain pan but cant guarantee that it wont leak again due to cabinet near drain pan rusting out caused by pro longed water leak ....i do guarantee that it will leak water due to water damage to cabinet
Larry G.
WASHER MAYTAG MVWC56FW1 replaced efective motor and tested for correct operation of wash and spin.
Francis C.
MICROWAVE OTR KITCHENAID KMHC319ESS0 "found loose bottom door swthc from previus repair , just readjusted , now its ok not chearging to a custumer for satisfaction ."
Jorge A.
DISHWASHER WHIRLPOOL KDTM354ESS3 "Due to not closing all the way, I replaced latch and strike for proper op. all tested out ok."
Robert S.
MICROWAVE OTR WHIRLPOOL WMH32519HV1 Replaced tje front rack holders
Sarkis M.
COMPACTOR KITCHENAID KUCS03FTSS1 need serew power dec est
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS01 "NO ICE OR WATER, DISPENSER VNOT WORKING, WATER LEAKING,,,,,REPLACED PARTS LISTED, FREEZER DOOR HAD BROKEN WIRES AT BOTTOM HINGE, WTR LINE KINKS, CUST TO FIX WOOD MOLDING, MAIL OUT FILTER CUP...; ordrng 1 WP2260518B (filter cover DS)"
Oriale P.
WASHER MAYTAG MVWC565FW1 "made adjustment to pressure hose causing unit to not spin out dry, ran test & diagnostics working ok."
Edi C.
WASHER WHIRLPOOL WFW94HEXW2 Customer complaint f06e1: ofund bad motor control board replaced it run diagnose test all components tested ok to manufactory specificis.
Jonathan H.
REFRIGERATOR KITCHENAID KSSC48QVS02 Needs ne motor for ice flap also will need coil cleaning will return next week for finalization on repairs collected check half of rpair cost. ; ordrng 1 WPW10546285 (motor)
Robert S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the l.e.d. driver board all lights are now working.
Ramon H.
WASHER WHIRLPOOL WGT4027EW0 cx needs drain pump and timer; ordrng 1 WPW10113804 (timer) and 1 WP3363892 (pump)
Enrique M.
REFRIGERATOR FD KITCHENAID KFIS29PBMS00 "Water leaking, frost build up bottom of refrigerator compartment, cleared and defrosted ff drain, cleaned up frost and adjusted doors..."
Jonathan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 According to customer. Unit melts ice intermittently and the ice gets clogged up. I opened disorder area and adjusted the flapper door for ice. Found wiring harness behind the flapper wrong area may have been what causing the ice to melt due to air seeping thru it. Tested unit no signs of issues the ice inside now looks good they can use ice the rest of the week and contact us immediatlyif there's any issues.
Raymond J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "replaced cracked water tube and chk, all test good water pressuer is fine and ice maker working"
Oriale P.
WASHER MAYTAG MVWB835DW1 replaced faulty main & ui cntrl board with damaged water inlet valve working ok.
Jeremy G.
DRYER WHIRLPOOL n/a replaced seized timer
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 omplaint noisey on startup. Tightened the zip tie at condenser coil adjusted the cap tube and moved suction line way from compressor.
Raymond J.
FREEZER WHIRLPOOL KRSC503ESS01 found cabnet and doors of refer over foamed causing light swtich in freezer to be pushed out and mullion. called tech assist to document product sent for review. 7724660060
Francisco J.
WASHER MAYTAG MVWX655DW0 ordering a washplate for thi repair when i arrived the washer plate was unscrewed checked the washer plate and the teeth to it are gone screwed it on so she can get a wash today ordering the wash plate and the screw. customer is requesting afternoon appointment .; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
Francisco J.
OVEN WHIRLPOOL WFG320M0BW2 the ignitor i giving me 2.1 amps need to order the ignitor its not tuning on the valve.....; ordrng 1 W11176454 (ignitor)
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to not ice coming out from icebucket, i did adjusted the rail of the icebucket and also the motor dispenser all tested out ok"
Chris Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 unable to replicate noise nor is it making noise at any point while i was here.. i ran IM fill tests & also Compressor speed tests & Evap fan test ..
Edi C.
WASHER MAYTAG MHW8200FW0 Customer complaint not spinnig : run diagnose test found bad main control board replaced run diagnose test all components tested ok to manufactory specifics
Francisco J.
DRYER WHIRLPOOL WGD6600VW1 The igmnitor is not turning on .ordering the parts to complete the repair .; ordrng 1 279834 (COILS) and 1 WP3392519 (FUSE) and 1 279311 (IGNITOR .)
Edi C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Customer complaint door not closing: found silverware on the way of door not letting it close remomve it run diagnose test dish washer tested ok to manufactory specificis.
Sarkis M.
DISHWASHER KITCHENAID KDTE334GPS0 water leaking from air gap instruct customer to replace or clean ais gap ant dispenser hose
Robert S.
DISHWASHER KITCHENAID KDTE104DSS0 Electronic control board burned. Replaced the electronic control and user interface and tested the dishwasher operation.
Robert S.
WASHER WHIRLPOOL WFW72HEDW0 Replaced the main control board and pressure switch. Tested the washer through diagnostic mode.
Edi C.
WASHER WHIRLPOOL GHW9400PW0 Customer complaint f11 codes run diagnose test reset control board sound like bearing going bad info customer to becarful with load will create friction and triger error code washer tested ok to manufactory specificis.
Larry G.
DRYER WHIRLPOOL n/a replaced open thermal fuse and tested for correct heat. checked for clear vent.; used 1 WP3392519 (FUSE) from stock
Jaime G.
DISHWASHER WHIRLPOOL KUDI02FRSS2 installed the new user interface. dishwasher worked ok
Robert S.
DRYER WHIRLPOOL WGD4815EW2 Checked the dryer found a large lint ball trapped in the blower blade and housing. Removed the lint ball and tested operation
Ramon H.
RANGE KITCHENAID KSGG700ESS0 replaced console tested working good
Oriale P.
WASHER WHIRLPOOL WGT4027HW0 found unit overfilling with water then drains out does not start wash cycle needs pressure hose & main cntrl board replaced; ordrng 1 W11305797 (main cntrl board) and 1 W10859568 (switch-cyc) and 2 W11230132 (hose)s and 1 2man (2man)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "cx refer and found ice buildup on back of freezer wall. restricting air flow to ff section. put through test mode and all test good. energized heater and reformed seal using heat, all test good"
Ramon H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 cx could not figure how to reset filter ...reset filter cx happy
Ramon H.
WASHER MAYTAG MVWB725BW re calibrated and cleaned gunk out of lid lock...tested on several cycles no further issues
Pablo V.
WASHER WHIRLPOOL GHW9150PW0 replace pumprun test ok request completed
Raymond J.
FREEZER WHIRLPOOL WRF989SDAH01 "went to cx home and found that w/p part was sent . need control w10603638, tech call w/p and waited on call for over 40min for auth and w/p warr could not locate part. needs control but part discontinued,"
Francisco J.
WASHER WHIRLPOOL WFW7590FW0 reference #7724664785checked the board did not have the green light on checked the ui no 5volts dc therereplaced both now the ccu has the green light on and i have 5dc volts coming out but the ui eventhough its new it never turned on i called techline we did all the tests and mastertech from techline told me to change both again and the pressure switch.; ordrng 1 w11201273 (contrl electric) and 1 w10911022 (control panel) and 1 WPW10448876 (pressure switch)
Jonathan H.
COOKTOP-GAS JENN-AIR CG205W "Checked gas leaker detector found no leaks did see that fan turns on automatic,lay when left burners turn on so its possible that the unit was getting flame sucked out during use and causing that smell. This unit due to its age dosnt have self reigniting feature hence possibility that it was going out without anyone noticing. Ran multiple tests with the leak detector no leaks. I sanded off the manifold from all rust residue and no issues anymore with shutter being too closed or opened I took off sanded and reinstalled to ensure no issues with gas flow. All tested fine paid via cc for repairs labor minimum labor and service charge. If any gas issues within 90 days Custer will contact us."
Pablo V.
WASHER MAYTAG MVWB765FC3 washer need a new water valve customer decided not install part and she is going to call best buy for the replasment request completed
Jorge A.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Due to icebucket it was and not dispensing ice, I replaced new bucket and reset the display board and took a lot of ice melted in order for proper function of dispensing ice all tested out ok # -#-kjx5m00xpl1"
Pablo V.
WASHER WHIRLPOOL CAE2745FQ instruc customer abouth wassher splashing water when there are not enough clothes inside run test ok instruc customer abouth floor not level request completed
Jaime G.
REFRIGERATOR KITCHENAID KRFF507ESS01 found frost build up on both evaporators ordered partsAPPROVAL FOR DOUBLE LABOR AND PARTS#KJX15JWXPL2PER CUSTOMER BE BACK 04/25/19; ordrng 1 w11033168 (harness) and 1 w11032800 (harness) and 1 w10843055 (contrl)
Raymond J.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "found faughty ice door not closing completly and allow warm air in ice been, also found ice build up on ff evapwjx54jxxpl2; ordrng 1 W10861908 (cntrl-elec) and 1 WPW10577864 (door-ice) and 1 WPW10277799 (harns-wire)"
Larry G.
WASHER MAYTAG W10780044 eplaced worn suspension springs and recalibrated cycle tested for correct operation.
Sarkis M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 installed diffuser orderd by prv tech
Jaime G.
REFRIGERATOR KITCHENAID KRSC503ESS00 found a broken ice maker had it replaced
Jaime G.
DISHWASHER KITCHENAID KDTE334GPS0 found doors tenstion string and assembly damaged had it replaced; used 1 8194001 (LINK) from stock
Jaime G.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "I HAVE REPLACED THAT PARTS THAT WORK DIRECTLY WITH TEMPERATURE. I ALSO, EXPLAINED TO CUSTOMER TAHT THE CENTER OF THE FRIDGE RIGHT BELOW THE DAMPER WILL ALWAYS BE COLD NO MATTER WHAT. TO ME UNIT WORKS OK I DONT KNOW WHAT ELSE TO DO"
Larry G.
DRYER MAYTAG MGDE500VW1 replaced open thermal fuse and tested for correct heat operation.; used 1 WP3392519 (FUSE) from stock
Sarkis M.
DRYER MAYTAG MGDC465HW0 "making nois i installed repair dyr still making nois ordring motor; ordrng 1 W10899578 (drum) and 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 279827 (motor!dryer) and 1 279827 (motor!dryer), used 1 4392065 (REPAI KIT) from stock"
Ramon H.
OVEN KITCHENAID KEMS378SSS04 replaced applioance manager teseted working good
Edi C.
WASHER MAYTAG MVWX655DW1 Customer complaint not working : run diagnose test found error codesf8e1 replaced water vavles washer tested ok.
Robert S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 clogged pump. Removed debris from pump advised customer to wipe the dishes off before loading the dishwasher.
Robert S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Evaporator fan motor failed replaced the evaporator fan motor.; used 1 WP2315539 (EVAP FAN) from stock
Ramon H.
MICROWAVE JENN-AIR JMW3430WS01 cx needs inverter and appliance manager s code parts per jermey; ordrng 1 WPW10626304 (appliance manager) and 1 W10217711 (inverter)
Victor B.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 defrosted ff drain and repalced bad mullium
Chris Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "unit water line was turned off. left fridge door was dented not letting door switch to fully close, put pudding on fridge door so door switch can fully close. tested, unit is now working."
Chris Z.
RANGE WHIRLPOOL SF367LXSS0 need new main cntrl.. but the cntrl is NLA i doc. with assurant and they advised that they will call cx to advise on how to proceed
Jaime G.
DISHWASHER KITCHENAID KDFF204EBL1 found clogged up the connection and the garbage disposal connection had it cleared out and diswasher drained ok
Jaime G.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 found an ice maker that would not cycle so i had it replaced
Chris Z.
DRYER MAYTAG MGDC465HW0 "solenoids are activating but no gas enetering unit... gas is on; ordrng 1 279923 (valve,gas)"
Larry G.
REFRIGERATOR MAYTAG MSS26C6MFZ00 replaced motor and ice container and tested that ice coming through dispenser ok
Jaime G.
REFRIGERATOR KITCHENAID KBSD618ESS00 I REQUEST A MASTER TECH. SECOND OPINION I HAVE BEEN THERE SEVERAL TIMES AND I HAVE CALLED TECH SUPPORT AND DONE WHAT THEY HAVE SUGGESTED CUSTOMER STILL NOT SATISFY; saved tckt
Edi C.
DISHWASHER KITCHENAID KUDE40FXPA4 Customer complaint leaking and panel off : replaced seal and clips run diagnose test all components tested ok to manufactory specifics.
Oriale P.
DISHWASHER AMANA ADB1400AGS0 "found water supply line not turned on causing no water fill, turned on water ran thru diagnostics test working ok."
Chris Z.
DRYER WHIRLPOOL WGD5000DW3 replaced laggy selonoid and dnow no gas smell
Jorge A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Due to not ice coming out, I adjusted the ice bucket it was stuck in rear of motor dispenser."
Oriale P.
WASHER MAYTAG MVWB765FW3 "replaced faulty inlet water valve causing f-8 e-1 long fill error, ran thru recalibration & test working ok.; used 1 W11165546 (WATER VALVE) from stock"
Larry G.
RANGE KITCHENAID KGRS505XSS01 replaced orfice holder and burner heads tested for correct operation of all 5 burners. all working ok
Francis C.
OVEN WHIRLPOOL WOD93EC0AS05 "custumer concern upper and bottom oven temperature are isue getting to hot , ordering main control electronic controling upper and bottom oven , using use authorization # wjt7w00dpl1; ordrng 1 W11032469 (control elect) and 2 W10859573 (sensor oven)s"
Larry G.
RANGE KITCHENAID KSEG700EBS3 cleaned glass top with affresh and glass top looks ok. advised customer to cleaned glass after every use and to use affresh cleaner
Pablo V.
WASHER AMANA NTW4516FW2 found loose fill hose ajust back in place run test no leaks request completed
Enrique M.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Not making ice, replaced the ice maker and cycled tested, used ice maker from w10882923 ice maker kit.; used 1 W10882923 (ice maker) from stock"
Oriale P.
WASHER WHIRLPOOL WFW6620HC0 "found bad electrical wall outlet with open neutral causing issue with washer, advised cust need outlet repaired."
Victor B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 evap. ice up per test mode openthermal fuse replaced and defrosted evap.; used 1 WPW10384183 (THERMISTOR) from stock
Jonathan H.
DRYER WHIRLPOOL WGD4815EW2 Door won't open or close the hinge not allowing door to close properly thus causing the catch to mess up. Catch was defective I removed and fixed door catch and door latch assembly. Opened an closed door no further issues door switch now closes and all tested fine.
Raymond J.
REFRIGERATOR KITCHENAID KBFC42FSS00 "chk refer door swtich, it had already been installed and working fine"
Rose K.
WASHER MAYTAG MVWB765FW3 ordered new inlet valve; ordrng 1 W11165546 (water valve)
Edi C.
WASHER WHIRLPOOL MHW8200FW0 Customer complaint soap not going down: found line clog also info customer on go detergent and removing container run diagnose test washer tested ok to manufactory specifics.
Enrique M.
WASHER WHIRLPOOL MHW8200FW0 Helper complete
Ramon H.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 cx needs lights; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light)
Robert S.
WASHER WHIRLPOOL WFW85HEFW1 replaced both controls. tst auto/calibration mode.
Jonathan H.
OVEN WHIRLPOOL KOSE500ESS01 Unit needs new fuses they needed it for Passover but parts won't be in in time. Ordering parts ASAP appt. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
Jonathan H.
REFRIGERATOR KITCHEN n/a Replaced part no further issues all tested fine parts checked out fine.
Jonathan H.
OVEN WHIRLPOOL KOSE500ESS01 Needs fuses and thermostat self clean blew fuses. Psp parts. Will collect next visit. Discount on labor for 2nd appliance. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 the lights to the fridge are not working ..and need to order parts for the thermostat problem..; ordrng 1 WPW10515058 (lights) and 1 WPW10515057 (lights) and 1 WPW10583800 (thermostat)
Jonathan H.
WASHER MAYTAG MVWB765FW Replaced parts tested unit no further issues ran diagnostics and reset. If any issues now they can call warranty and see further options. ; used 1 W11165546 (WATER VALVE) from stock
Robert S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced the right refrigerator door and now the door bins fit properly
Jonathan H.
COMPACTOR WHIRLPOOL GX900QPPS6 Ordering new switch assembly setting up For trash compactor for Tuesday repairs. ; ordrng 1 WP9871824 (switch CONTROL) and 1 WP9871824 (switch-off)
Francisco J.
DRYER WHIRLPOOL WGD4815EW2 customer for this dryer needs the coils customer is saying he thought we would deduct the 109.95 cents to the total if he got the job done we dont he declined the job .just charging for the diagnosis trip charge .
Chris Z.
RANGE WHIRLPOOL WFG320M02BB2 found metal tape stuck to the bottorm of the heat shealed witch gets hot and most likely melted the adheasive oon the tape and dripped off onto the floor causing damage
Jonathan H.
REFRIGERATOR JENN-AIR JFC2290REY00 Bypass was stuck disassembled the housing and found the clips holding in the bypass were fused in with the bypass. Removed and the. Got no water. Opened up the line and found plunger Orin's rubber was clogging the line. Removed lien and reinstalled the housing. All else tested fine. Separate issue from last time. All tested ok. Also fixed door gasket for freezer heated and formed back on no more frost.
Pablo V.
DRYER WHIRLPOOL WGD95HEDW0 run test dryer heating ok instruc customer to clean vent
Francisco J.
WASHER MAYTAG CAE2743BQ0 no error codes the washer is washing properly .found nothing wrong with the washer put it in diagnostics nothing found.
Jaime G.
OVEN- DOUBLE KITCHENAID KEBS207SSS04 "found unit working per customer this happens while she convects. called tech. support and spoke to Kirk and told me moisture gets in the proves orifce. also, checked and calibrated temperature"
Sarkis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 ice dispenser not dispensing ice orderd des motor authorization # kjtfl00apl1customer req after 1 pm; ordrng 1 W10822606 (motor)
Robert S.
DRYER MAYTAG MGDC465HW0 Adjusted the dryer door.mgdc465hw0
Rose K.
WASHER WHIRLPOOL WTW4850HW1 water was truned off washer was leaking from stand pipe cust will call plumber to have fixed
Rose K.
RANGE WHIRLPOOL WFG320M0BS3 replaced light bulb
Jorge A.
FREEZER WHIRLPOOL WRX988SIBM03 "Due to no lights inside of freezer, I did ajusted the light inside of freezer and now all lights are working fine."
Pablo V.
DISHWASHER IKEA IUD8500BX1 dish washer need a new dispenser; ordrng 1 WPW10304410 (dispenser)
Chris Z.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 used washer to raise left door and right door. verified muillion is now catching with the cabinet.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found water filter leaking a bit it needed to be replaced fridge in general was ok
Larry G.
WASHER WHIRLPOOL WTW5000DW1 no hot water hooked up to unit..i noticed the temp settings was set on hot water.thats why the washer wasnt starting cycle.. advised to hook up hot water hose also to correct drain hose installation.
Jonathan H.
RANGE-GAS KITCHENAID KDRP407H5509 "Checked the temps and found thermometer is working I had the customer thermometer and mines and checked at 400 bake convection it didn't pass 250. Defective bake and sensor. Gave quote for repairs. ; ordrng 1 4451175 (element kit,bake) and 1 WPW10131825 (sensor)"
Francis C.
OVEN WHIRLPOOL WOD77EC7HS00 "found missing nuetro , need electrician , i call whirpool and they gave me sr# i spoke wiith andy custumer need to calls back when electrical its done ."
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS00 "Not freezing enough, found low on freon, ordering compressor, evaporator coil and heater pan, please sen ss tech or master tech. Total ordrng 1 W10841139 (compresor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 2ndman (2nd man ss tech or master)"
Robert S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 water leak at bottom of freezer door fitting. Corrected the water leak but customers water line is also leaking.
Robert S.
REFRIGERATOR KITCHENAID KRFF305ESS00 Ice maker fill tube leaking at the water valve removed tubing and reinserted fully.
Jaime G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 installed the new water-valves fridge ok
Enrique M.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Water hose bottom of freezer door are kinked, damaged, replaced dispenser water line and leak tested."
Jonathan H.
REFRIGERATOR KITCHENAID KSS036QTB00 Replaced part that I broke free of charge. Filter was dropped and cracked so defective and board that was sent was dropped a broke. Didn't need it though. No charge for emitter. My fault
Francisco J.
OVEN KITCHENAID KEBS207SSS04 autho#kjwbo00xpl2checked with my thermometer and a magnet for the load to see if it reached themperature no matter what temp i put it on it will be 150 degrees short im going to order the thermostat the element and the board diagnotics on the board says its good.; ordrng 1 WPW10207398 (element) and 1 WPW10119142 (appliance manager) and 1 WPW10131825 (sensor) and 1 ovendolly (oven dolly..)
Sarkis M.
RANGE WHIRLPOOL WFG515S0ES1 sd error code orderd sensor & board; ordrng 1 WPW10348656 (des board) and 1 W10833885 (sensor)
Ramon H.
DISHWASHER JENN-AIR JDTSS243GX0 cx had plug going to sump motor unplugged ...plugged back in ran testworking good
Sarkis M.
LAUNDRY CENTER WHIRLPOOL MGD8630HC installed all parts orderd prv tech ckd working ok
Robert S.
WASHER WHIRLPOOL WTW5000DW2 Noisey gearcase in agitation mode.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit)
Edi C.
DISHWASHER WHIRLPOOL WDF540PADM3 Customer complaint not drainnning : found overflow clog clear it run diagnose test all components tested ok to manufactory specifics.
Larry G.
WASHER MAYTAG MVWB765FW2 auth#mjwa900nl2----replaced crack tub and tested for leaks. unit working ok. no leaks
Chris Z.
DRYER MAYTAG MCG8000AWW used truck stock sensor to repair unit; used 1 WP338906 (SENSOR) from stock
Oriale P.
WASHER WHIRLPOOL WFW85HEFC1 "replaced faulty pressure switch causing f-3 e-1 error, ran thru test working ok.; used 1 WPW10448876 (SWITHC - WL) from stock"
Victor B.
REFRIGERATOR KITCHENAID KRMF706ESS00 bushing on ff right door doesn't go down and adjuster to raize the fridge bad-ordered; ordrng 1 W11167119 (right hinge) and 1 W11159608 (bushing) and 1 WPW10515763 (left wheel assembly) and 1 W11163783 (closer)
Francisco J.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 replaced the ice bin and the hing and the cam the fridge is working properly nowi also had to heat up the gasket with the blow dryer to adjust it it was staying open .
Rose K.
DRYER MAYTAG MFC2061HEB recall sensor not connected no charges
Sarkis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 dobule autkjwimjwnl2 installed evap cover orderd by prv tech ckd working ok
Pablo V.
WASHER WHIRLPOOL WFW85HEFC1 instruc customer not to mix garments and do larger washes
Victor B.
DISHWASHER KITCHENAID KDTE234GPS0 "i put it on test mode it did everything, opened detergent and infom male rince aid is empty."
Raymond J.
MICROWAVE WHIRLPOOL MMV1174FW2 "chk and test operation of m/w and fan. found grease seeping through cabnet due to small vent area. this m/w is venting out of front ceiling is to close causing grease to gather and drip into m/v cabnet, cust will clean and have vent positioned to go through roof, all test good"
Chris Z.
COOKTOP KITCHENAID KCGS956ESS02 installed missing defuser on burner and now it acting correctly
Edi C.
DRYER WHIRLPOOL WGD9400SW0 Customer complaint noisy: found bad pulley replaced run diagnose test no more noise; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 Stuck keypad assembly opened board and fixed it. Reset th board ran diagnostics and unit turned on after we cleared code the diag ran great. Fixed water valve issue as well now water drains and fills.
Jorge A.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to dent in refrigerato side door, i found the dent took pic. customer wants replacement, she had it for only 2 days been delivered in home does not wants a door. she will call the store tomorrow. close call per today."
Francisco J.
REFRIGERATOR KITCHENAID KRSF505ESS01 the water presure that is coming down from the dispensor is the right pressure customers want it faster there is no way to make i faster when the presure is the right amount .showed customer how replaced the filter when they need to and how to turn off and on the sabath mode .
Robert S.
REFRIGERATOR KITCHENAID KRSC503ESS01 evaporator coil solid ice allow 2 cal counts; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 WPW10531081 (pan-crispr)
Jorge A.
REFRIGERATOR KITCHENAID KBFS25ECMS00 "due to a noisy sometimes ,I took the damper out and re installed in order to work better. now is normal noisy unit is fine"
Francis C.
REFRIGERATOR KITCHENAID KSSC48FTS04 "found bad icemaker , just replaced , now its ok , custumer need to wait for 24hrs for unit making ice , just charging for the part only for custumer satisfaction aproved by fc MT"
Rose K.
WASHER MAYTAG MHW7100DC0 replaced door latch; used 1 WPW10443885 (LATCH) from stock
Raymond J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "found i/m wire harness at bottom in fzr door broken, ord parts.; ordrng 1 2ndtech (2nd tech) and 1 LW11089011 (door)"
Raymond J.
WASHER WHIRLPOOL WTW4850HW1 "cust compl that washer taker too long to wash and is not removing powered det. chk and test washer, and found no error codes in dign also found preformed normal wash cycle with load and found that water level was normal. cust sya she is just noy happy with washer over all."
Robert S.
DRYER WHIRLPOOL WGD85HEFC1 Vibration noise. Replaced the drum rollers and belt and pulley.; used 1 4392067 (REPAI KIT) from stock
Jonathan H.
WASHER WHIRLPOOL WTW5000DW1 W10752719 tubW10752283- plate W11035751- gear case W11130362 suspension 2x labor 4ccUNIT NEEDS MULTIPLE PARTS DEF TIVE GEARCSSE SEAL NOT ALLOWING UNIT TO WASH POPERLY AND THE NOISE IS THE RUBBER BEARING. UNIT ALSO NEEDS WASHPLATE AND SUSPSNION. SUBMITTING FOR APPROVAL. CUSTOMER WANTS 2-4pm timeframe.
Ramon H.
REFRIGERATOR WHIRLPOOL WRT318FMDB01 cx freezer was blocking air path frezzing air path ...advised cx to defrost and not to block air path
Raymond J.
OVEN IKEA IBS550PWW00 "replaced open tod and fusu, all test good; used 1 W10545255 ("
Jorge A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Diue to no power in diswasher and after toubleshooting open the panel door and found bad board, need to order board and display.; ordrng 1 W11305308 (control electronic) and 1 W11028325 (housing UI) and 1 W11028004 (jumper 4 wire)"
Chris Z.
COOKTOP MAYTAG KICU509XBL00 giving part at our price per jeremy... i replaced another modual but this time i also installed a new 9inch burner(large)..
Oriale P.
WASHER MAYTAG MVWC565FW "removed zipper stuck underneath washplate, ran thru test working ok."
Oriale P.
DRYER MAYTAG MGDC400VW0 "replaced bad drum rollers & drum belt for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
Francisco J.
MICROWAVE WHIRLPOOL WOC95EC0AS05 f6e8comunication problem between the boards customer is going out of town please schedule back monday may 6thautho #wjwe600nl2; ordrng 1 wpw10586836 (appliance manager) and 1 W10217711 (invertor) and 1 ovendolly (oven dolly .) and 1 2ndman (2ndman)
Victor B.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 per female it freezes and defrost at freezer i could not put it on test replaced all parts that were ordered.
Edi C.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint noisy: run diagnose test found code for out of balance level unit washer tested ok to manufactory psecifics.
Enrique M.
REFRIGERATOR KITCHENAID KBSD602ESS00 "No interior ilumination, remove and reinstalled the aurora led power supply board and leds came on, tested, working fine now..."
Raymond J.
OVEN KITCHENAID KODE500ESS03 "found faughty tod and fuse, need part and 2nd helper; ordrng 1 WP9759243 (thrmst-fix) and 1 WP4449751 (thrmst-fix) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)"
Pablo V.
DISHWASHER WHIRLPOOL WDF320PADS3 found bad drain hose; ordrng 1 WPW10545278 (hose) and 1 W10878507 (hose)
Rose K.
WASHER MAYTAG MVWB765FW0 ordered new control board; ordrng 1 W10920541 (cntrl-elec)
Victor B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ff right door switch don't turn on the lights all the time.-ordered; ordrng 1 W10847849 (ff switch)
Robert S.
WASHER MAYTAG MVWC565FW1 Control board not responding ordering the control board; ordrng 1 W11162438 (control)
Chris Z.
RANGE WHIRLPOOL WFC310S0EW1 "recieprical was burnt up ordering replacement dor that and heating element; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"
Oriale P.
WASHER AMANA NTW4516FW3 "recalibrated washer & made adjustment to drain hose too low on ground causing siphoning, ran test with load working ok. advised cust to use less detergent."
Robert S.
WASHER WHIRLPOOL WTW57ESVW1 Mettalic noise on right side of cabinet during spin and back leveling legs all the way down. Removed the cabinet and checked suspension springs then reinstalled cabinet and freed leveling legs. Tested the washer in agitation and spin.
Robert S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Evaporator fan motor not running. Power is present to the fan motor. Replaced the evaporator fan motor and removed all ice.; used 1 WP2315539 (EVAP FAN) from stock
Chris Z.
OVEN KITCHENAID KOSC504ESS01 used magic box fuse to repair unit. tested unit is now heating up.unit is working now.
Rose K.
DRYER WHIRLPOOL MDG308DAWW replaced rollers and pulley
Jorge A.
FREEZER WHIRLPOOL MTB2195AEQ "Diue to not cooling in ref. section , i took all the ice in freezer side and connected in right position the heater connection all tested out ok."
Raymond J.
REFRIGERATOR WHIRLPOOL WRF535SMHW00 "found refer not cooling, tech noticed that filter line dryer was placed at an odd angel and push in back rt side. when tech pull out he noticed crack in metal tube that comed through cabnet. called tech assit and not repairable7724644544"
Jonathan H.
OVEN KITCHENAID KODE500ESS02 Unit needed new probe defective probe throwing error code for the unit not allowing it to start up properly when you hit bake nremoved the jacke and fixed wiring harness inside probe jack. Tested unit unit now heats and probe working normal.
Chris Z.
WASHER MAYTAG MHW6000XW2 F6E1 error cost of repair not effective.. cx not going to procees
Chris Z.
DRYER MAYTAG MED5630HC lint catcher assembly was loose due to stripped screw so i replaced screw with magic box part and now unit souldnt rip or catch clothing...
Chris Z.
WASHER MAYTAG MVWC565FW0 "unit was bottoming out , raised the legs, leveled the unit, and tested."
Oriale P.
WASHER MAYTAG MVWX700XL2 "repaced bad noisey gearcase & actuator shifter with drive rub leaking water, ran test & diagnostics working ok."
Edi C.
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint arm broken : found broken arm replaced it run diagnose test all components tested ok to manufactory specifics.
Ramon H.
WASHER WHIRLPOOL WTW4816FW2 RAN DIAGNOSISS CX HAD NO ERROR CODE....cx did have a stuck start button recalibrated and tested working good
Jonathan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 KJURT00DPL1 unit leaking from drain. Clogged drain removed cover and removed drain assembly and unclogged with steamer. Tested unit no further issues all tested fine.
Enrique M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Freezing in the refrigerator compartment, replaced the air diffuser and adviced to set vto warmer temperature..."
Francis C.
REFRIGERATOR KITCHENAID KSC24C8EYY01 installed part compressor and rc evp test check all functions. advised cust to wait for 24 hrs for normal cooling temperature. additional labor auth KJVUHJVNL2; used 1 W10316760 (THERMISTOR) from stock
Jaime G.
DRYER WHIRLPOOL WHD3090GW0 found lint and moisture acumuation in the filter and housing had it cleaned dryer ok
Victor B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 filter broke inside the housing ordered housing.; ordrng 1 W10862461 (housing)
Chris Z.
WASHER MAYTAG MHW5630HC0 "washer had f0e2 error code, over sudsing. explained to cx to use less detergent. also had uB, unit was unleved due pedestal being installed. leveled the unit and tested."
Robert S.
WASHER MAYTAG MVWP575GW0 Re
Pablo V.
DRYER WHIRLPOOL WGD5000DW3 dryer not heating customer ask me not to continue with the diagnosis home depot is going to take unit back to the store
Sarkis M.
REFRIGERATOR KITCHENAID KBFC42FTS08 defrost prablm 2man; ordrng 1 W10482185 (harns-wire) and 1 W10219166 (heater) and 1 WP2303091 (cntrl-elec)
Larry G.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 replaced light led and leveled doors. check temp setting. unit working ok
Robert S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Refrigerator will not dispense ice. Found the ice bin full of old ice clumped together. Removed the ice bin and old ice tested the ice dispenser for proper operation.
Larry G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 broken blue fill tube heater wire; ordrng 1 W10917894 (fill tube)
Ramon H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 replaced main control and tested working good