Prompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Vijay - La Mirada, CA
He tried to fix the hood but was not able to do so.He tried his best but the part did not work,
Rakranya - Los Angeles, CA
The Mechanic who come for service was So patience with his job. My machine need a few diffident part. He need to come back a few times. He does great job finishing the work.
Burton - Fountain Valley, CA
although Ramon was out here three times and replaced parts each time, the ice maker never worked, and the last time today Francis the master tech solved the problem with a couple more parts. Ramon was a super nice man and very concerned he couldn't solve the problem
Rosa - Long Beach, CA
Rose knew what she was doing and she was honest with me. She’s a class act!
Tamko - Long Beach, CA
great service - went beyond the normal service call
Patty - Huntington Beach, CA
would use your service again. Very please with Ramon Heredia!
Knowledagble prompt and personable . Seems to be fixed.
Daniel - Huntington Beach, CA
Subhash - Tustin, CA
It was great service
Jose - Los Angeles, CA
I would definitely recommend you guys to my friends
Yoo - Los Angeles, CA
Ramani - Los Angeles, CA
Quick and reliable service, qualified, friendly and super-helpful technician!
Judith - Los Angeles, CA
Loved the prompt response and superb prices and professional service
Heather - Lynwood, CA
They where fast and respectful
Amy - Costa Mesa, CA
Elizabeth - Mission Viejo, CA
Jorge was prompt, efficient, and has a pleasing personality.
Timely and great service and demonstrate how to adjustment in future,
Subash - Cerritos, CA
Service was great
Samuel - Anaheim, CA
Great, fast service!
Deborah - Costa Mesa, CA
Repair was done quickly, neatly and with explanation of process. I was very impressed,, our dryer now works great again!
Great service- on time
Todd - Los Angeles, CA
Oriale was very understanding of my concerns. Great customer service.
Mary - Garden Grove, CA
Susan - Irvine, CA
questions about the temperature of my frig. and Raymond did a thorough checking of everything.
Lynn - Los Angeles, CA
He answered all my concerns. I did forget to ask him one question but nothing major.
Hairam - Hermosa Beach, CA
Mr.Martinez was very thorough in his work and concluded that the problem was not with the dishwasher but a simple electrical issue. Kudos to the honesty of Mr. Martinez.
Delivered on Performance
Jesse - Anaheim, CA
The tech came to the property on time, as promised they called 30mins before and delivered on performance and very professional. Thank you!
Efficient! Great problem solver!
Merle - Beverly Hills, CA
Arlene - Cypress, CA
Appreciate the notification of arrival time by phone and e-mail. On time. Ordering new part which will solve the problem.
Guy was nice
MAK - Huntington Beach, CA
Person who came was nice, wasn't able to do much due to the specific situation. Also, now one called 30 minutes ahead of time, just showed up. Thankfully, I happened to get home at the exact same time.
Excellent service and response
Shaun - Los Angeles, CA
Jaime was great. Prompt service and had the part in his truck to fix the refrigerator motor issue immediately. Super pleasant and knowledgeable too.
Above and Beyond!
Charles - Newport Beach, CA
Jorge was fantastic! He called ahead and gave me a quick summary and reminder of costs and what may or may not be needed. Then when he arrived he was able to promptly figure out what was wrong with the unit and had the issue fixed within a matter for moments. Thank you so much! I will keep Jorge and Paradise in mind if I have anymore issues!
Great customer service
Juan - Newport Beach, CA
Basema - Cypress, CA
Glenna - Inglewood, CA
Overpriced.. for the bathtub..waterheater did not need to be fixed
Richard - Pico Rivera, CA
the gentleman that came by was very professional and knowledgeable. he fixed the dryer in no time, answered my questions without hesitating, and even gave me some tips/pointers.
La - Vernon, CA
Best service ever
Outstanding. The Service was A+.
Jonde - Santa Ana, CA
Brian - Whittier, CA
The technician was on-time and very courteous. He was careful with our dishwasher and was able to find and fix the problem. (This was a warranty repair so there was no charge.)
Took a while but satisfied
Mankyu - Carson, CA
Azam - Newport Beach, CA
Johnny was a very polite, knowledge able & helpful person. I was so pleased with his service. He is a great asset to your company.
Very Professional and Great Service
Emma - Los Angeles, CA
I was very pleased with the service and would recommend Paradise to friends!!!
Quick good job. Nice guy.
Sam - Huntington Beach, CA
He was there to fix a screwup by the previous guy.
Teena - Lakewood, CA
Oriale had the technical expertise to fix my problem. Very thorough, friendly and professional.
Fixed, but took too much time and communication poor
Travis - Seal Beach, CA
I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.
Luc - Los Angeles, CA
The problem wasn't solve between the 2 glasses of the oven it is dirty then the first time we used the oven leaking of steam runs between the 2 glasses leaving marks plus between the glasses you can see the dirty, on a new oven range it is not acceptable.
Very nice job 10
Manilal - Huntington Beach, CA
Very friendly 10
Dishwasher Repair Visit
Patrick - El Segundo, CA
My technicians were very professional.
Elise - Los Angeles, CA
Jillian - Long Beach, CA
Our tech was early which was awesome. He addressed the problem quickly. Very pleasant experience
Joseph - Rancho Palos Verdes, CA
very professional service team, identified problem and solved it immediately.
Joel - Garden Grove, CA
Ramon was awesome. He clued me in to what was going wrong. Everything is good now
punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)
Patricia - Orange, CA
Frank - Downey, CA
Judith - Redondo Beach, CA
Great job, showed up on time, very good job
Pascua - Bellflower, CA
Jacqueline - Huntington Beach, CA
Jonathan, was extremely efficient and polite. He analyzed and fixed the problem quickly Thanks so much!
Walter - Huntington Beach, CA
Very knowledgeable & quickly identified the problem & proceeded to fix it. A very pleasant & courteous young man. He even helped us clean up that mess that lives under a refrigerator. Although we hope we don't need another repair we would definitely ask for him. Thank you !
Great service .. reasonable price
Margie - Long Beach, CA
I was happy with my tech & his promptness & honesty in figuring out the problem
Carol - Mission Viejo, CA
Jorge does it again!
Steve Borsch - Ladera Ranch, CA
He's been out a couple of times for various things in our brand new house and always does a good job, and is a courteous and friendly guy.
Subhash - Tustin, CA
The technician was very pleasant and knowledgeable and did a great job very happy with his work
Ryan - Huntington Beach, CA
Catherine - Santa Monica, CA
Ray is a very personable guy who worked very efficiently and finally got my whirlpool working again.
Trent - Laguna Niguel, CA
It's a new refrigerator and you have been to my house 4 times and it still does not work
Paul - Culver City, CA
The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!
Clara - Los Angeles, CA
Francisco Juarez was excellent, however, I'm disappointed in Whirlpool - I've only had the fridge for 8 months
R - Huntington Beach, CA
The serviceman, Jonathan was the ABSOLUTELY VERY BEST PART OF THE SERVICE REQUEST - HIS RATING IS A TEN+. He was on time, exceedingly pleasant, excellent manners, etc. He quickly ascertained the parts required to be ordered. Ultimately, last night, we received an email we’d receive a check, pursuant to the warranty agreement which was in its final months of coverage. It took three transfers to locate the company we should be dealing with. Calls to Paradise “call centerS” were not outstanding. We did not receive an email, as promised, for the three hour window of arrival, necessitating ANOTHER CALL. I recall making three calls in total to the call center.
Clara - Lakewood, CA
Mr. Sims was very knowledgeable and very professional.
Jeff - Huntington Beach, CA
The service technician was on time and explained the problem and the solution. He was very efficient and friendly. The leak was caused by a blockage in the drain line which KitchenAid has recognized as an ongoing issue and have created a fix. Fortunately, we have an extended warranty and there was no charge.
Tina - Whittier, CA
Repairman very nice. Explained the problem fully.
Alexander - Newport Beach, CA
Great service, awesome pricing
Adoracion - Santa Ana, CA
Enrique was ex elxcellent
Don - Manhattan Beach, CA
Professional prompt courteous. Enrique is an Asset to the company
Thomas - Garden Grove, CA
From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!
Marianne - Westminster, CA
service not good
not a happy customer - Fountain Valley, CA
Had to call to get updates on order/repair. Told I would be called back. Then once that happened the tech advised that my issue was not an issue and would not replace what they originally said was wrong? The first Tech that came out did not know what was correct per the 2nd Tech.
GREAT SERVICE, THEY KNOW THEIR JOB.
Bobbie - West Carson, CA
Great service for a challenging part
Carolyn - Huntington Beach, CA
We had a great experience to fix our oven. What was a challenging part to track down and find didn't take away from customer service and kindness. Great repair tech we worked with. Will call Paradise again for future appliance needs.
Art - La Mirada, CA
The service technician not only called when he was in route, but he kept me informed, service was great, was knowledgeable and professional. My unit is running with no issues so far. I must say his experience of troubleshooting should be shared within the company to have great technicians across the board.
Linda - Santa Ana, CA
I appreciated that he recommended a new stove over repairing the existing one.
Margaret - Orange, CA
Problem resolved quickly with politeness.
Nobuko - Buena Park, CA
My 7 month old washer had trouble and I got a service from the Paradise Appliance. The technician was friendly, polite and finish his job accurately and fast. Thank you so much!
Great Customer Service
Michael - Laguna Niguel, CA
Our technician, Doug, was knowledgeable and very professional. We had a difficult wiring problem (covered under warranty), but Doug handled it with ease. I can highly recommend Doug and Paradise Appliance. He was careful, left the kitchen spotless and was just a great guy to work with.
James - Trabuco Canyon, CA
Great Communication Skills
Seabluff - Los Angeles, CA
Raymond was very courteous, respectful, and had excellent customer service skills.
Replacing Oven Fan
Richard - Huntington Beach, CA
Johnny, the service tech, is a shining example of how service work should be done. He was on time, had a smile and a nice greeting. Then he went about his business in record time- while keeping the work area clean.
Antonio - Los Angeles, CA
Fast and pro service.
Quick and competent
Mike - Huntington Beach, CA
Lauretta - Los Angeles, CA
Outstanding. Pleasant knowledgeable
Patti - Huntington Beach, CA
I was very pleased with the whole experience. The technician was very professional and knew exactly what was needed. Luckily he had the part in his truck and was able to complete the replacement immediately.
Teena - Lakewood, CA
Refused to help
Danielle - Westminster, CA
Lisa - Irvine, CA
Maxine - Huntington Beach, CA
Jonathan was knowledgeable and friendly. Pricing is fair. They provide a 3 hour window and call when they're 30 min away. i didn't have to wait all day, which i appreciate.
Problem solved -maybe
Janice - El Segundo, CA
Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.
Diana - Huntington Beach, CA
Chris is very pleasant, respectful and knowledgeable. He did not waste anytime while fixing the oven. I'm hoping I will not need service again, but if I do, I will request Chris. Thank you.
Great technician, terrible company
Kathleen - Mission Viejo, CA
The technician who fixed the machine was amazing. He was very polite and accommodating. He did a fantastic job. The rest of my experience was terrible. The first technician who came out did nothing. When the next tech came out and it was determined I needed several parts replaced, the company did not want to pay for it even though it was under warranty. It took me many phone calls and talking to several people before you agreed to pay for it. I stayed home from work on the day the tech was supposed to come out and he cancelled. The next time the tech was supposed to come out, he was extremely late and I had to reschedule for another day. This was another day I had to miss work. The supervisor I talked with was extremely rude and nasty. I rescheduled for yet another day. The whole experience was awful and ridiculous. I would never buy another Maytag because of this experience.
Marie - Long Beach, CA
Thanks to Christopher, my washer has a new valve & the timer on my dryer is running correctly. Both my Cabrio Whirlpool appliances are working great. Christopher fixed the scheduling error made by the original operator who did not schedule me, as requested for a morning appointment. Much thanks to Christopher for s job well done!
Punctual, Professional, Skilled Service
Stephanie - Los Angeles, CA
My technician was prompt, knowledgeable and experienced
Karyn - Garden Grove, CA
Great guy, very knowledgeable in refrigeration.
Adam - Los Angeles, CA
Margaret - Irvine, CA
On time and made sure microwave worked
Very knowledgeable and polite.
Christine - Garden Grove, CA
He was aware of the problem with that type of dryer.
Chris Zepeda rocks
Brian - Huntington Beach, CA
Chris is very courteous, clean and professional. Did great work, is fast and made sure I was satisfied before he left. Great, great technician.
Jaime is a gentleman
EL - West Hollywood, CA
The technician, Jaime, made every effort to be helpful. However, my service call was to clean between the oven glass on my Kitchenaid double ovens after a spill. Since that job was not new to Paradise, I should have been informed AHEAD OF TIME that the cost would be $165.00 per oven in addition to the service call of $109.65. Since the technician was able to tell me 20 minutes before arrival, the office could have done so 24 hours before when I called to confirm. Some people have to miss work or reschedule medical appointments so that information, if available, is important to share if the company truly cares about customer service.
Rodolfo - Long Beach, CA
Patty - Los Angeles, CA
Ramon was excellent
Louis - Garden Grove, CA
Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.
Veronica - Los Angeles, CA
Eddie was perfect. Thank you
Tammy - Santa Monica, CA
Best appliance service we have ever had.
rgeastin - La Palma, CA
From beginning to end the service was outstanding. I got a phone call and an email confirming the service date and window. The window was only three hours so it made made planning easy. Then I got a phone call about 20 min out giving me a heads up the the technician was on his way. Technician was very professional and well informed. Problem was fixed and we are washing clothes again. Best appliance service we have ever had.
Selita - Hawaiian Gardens, CA
Chris gave great service.
Great & efficient service
Kathreen - Mission Viejo, CA
Subhash - Tustin, CA
The technician was very nice and knowledgeable and handled the job in a very professional way.
Maria - Garden Grove, CA
Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.
Carol - Mission Viejo, CA
Mr Sarkis is a great employee for you
Asdghig - Newport Beach, CA
But I had already told you the knobs are not working so it was 109 $ spent for nothing.
Lasheon - Inglewood, CA
Great service, professional
Bruce - Westminster, CA
Luis - Santa Ana, CA
Erick - Los Angeles, CA
Diana - Garden Grove, CA
Della - Garden Grove, CA
Technician was very knowledgeable and helpful and he got here early, he was very kind. Thank you Paradise for your service!
Stephane - Los Angeles, CA
Superbe service , very nice repair man very pro
Rick - Rancho Palos Verdes, CA
Good service by a very knowledgeable and experienced worker! Price seemed very high, but I realize that came from Whirlpool
Excellent customer service
Jennifer - Santa Monica, CA
Ray was an experienced and knowledgeable technician. He handled the issue quickly and even gave me his direct contact info to call if the problem was not fully resolved.
Johnny is the best, great service!
Carlos - Irvine, CA
Johnny is very professional and friendly. He does great work and is very informative. Moving forward, Johnny will be always requested here at Turtle Ridge. Johnny, thank you so much for all your help!
Got The Job done.
Brian - Santa Ana, CA
Tina - Tustin, CA
Replaced malfunctioning computer panel
Julie Paller - Los Angeles, CA
Pablo was professional and did his work efficiently.
Deborah - Huntington Beach, CA
Marla - Long Beach, CA
Technician was courteous and very professional
Laura - Paramount, CA
Bob - Garden Grove, CA
Great service and even better explanations
Evelyn - Fountain Valley, CA
Obviously, I had many questions and Oriale provided answers to my questions in easy layman terms. He also provided tips such as letting the dispenser tray air out so that powder or liquid would not solidified and preventing molds.
Fix Maytag panel ok
Stephen - Los Angeles, CA
Great service and friendly technician.
Natalie - Santa Monica, CA
Technician called 30 minutes before arrival and arrived on schedule.
Marrilyn - Long Beach, CA
Chris was great
A real professional
Dana - Los Angeles, CA
Spotted the problems very quickly, had solutions!
Great Service from Francis at Paradise Appliance
Dennis - Mission Viejo, CA
Francis was very professional, on time and communicated all information throughly with us and he was able to diagnose the problem with our refrigerator and complete the repair and return our refrigerator to service
James - Irvine, CA
Super job! Very prompt service! You have an awesome employee who is very friendly and explains exactly what needs to be done! And treats your home like it’s his keeping it very clean and neat when he leaves! Thanks for the great work!
Professional and Courteous Service
Andrea - Gardena, CA
Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.
GREAT SERVICE! THERE FOR YOU
Maesoa - Los Angeles, CA
Rose does an excellent job repairing appliances
David - Los Alamitos, CA
We always request Rose to work on our appliances. She is on time, communicates well, and her work is defect-free.
I’d Call Paradise Again
Terry - Huntington Beach, CA
Christopher was our repair person - polite, friendly, concerned, knowledgeable - studied our dryer’s problem, then fixed it quickly. We highly recommend!
James - Irvine, CA
Your employees were super clean and friendly! There work was completed quickly and efficiently! Great job and again awesome employees!
Jude - Los Angeles, CA
Timely, efficient respectful and professional! Very pleased.
Elizabeth - Los Angeles, CA
Francisco Juarez was extremely knowledgeable and very efficient on the repair of my dishwasher. He called prior to arrival to let me know when to expect him. He was a pleasure to work with, very professional, kind and polite. Paradise Appliance is lucky to have such a great employee.
Michelle - Seal Beach, CA
Jayne - Long Beach, CA
He was polite, did his work quickly explained what was wrong and how he would fix it. He came on time I was very pleased with him
Barbara - Irvine, CA
Very Professional service
Satoshi - Los Angeles, CA
Efren - Long Beach, CA
Elizabeth - Tustin, CA
Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!
Very professional and knowledgeable repair person.
Dawn - Los Angeles, CA
Felicia - Tustin, CA
The technician was very professional & knowledgeable. Thank you
Great Competent Serviceman..Price is way overpriced
Jack - Los Angeles, CA
service priced on a job or package basis for work to be done is inherently unfair as refusing to tell how much you are paying for parts an/or labor...my particular job was more expensive than buying a new machine...would use an independent in the future...
Charles - Long Beach, CA
Christopher Zepeda was wonderful. He was very professional and sought to fix the problem with our products.
Adriano - Newport Beach, CA
Frank - Los Angeles, CA
The washing machine does not work now.
Great service, really appreciated their help!
Ana - Los Angeles, CA
Nicholas - Los Angeles, CA
Technician was extremely professsional and polite.
Ginger - Cerritos, CA
I called the night before to assure they had the right phone number on file. I spoke to Lori (?) who is very helpful. They also called the night before to confirm my time frame. The driver called 10 minutes before arrival in the promised time frame the next day. He showed up promptly and my dishwasher was fixed due to a minor adjustment.
Rose Ann - Cypress, CA
Great service. Larry adjusted the dishwasher and ordered a new piece for the oven. Very knowledgeable and professional and very nice I was surprised by how quickly someone could come out and take care of everything
Repairman new exactly the issue. Great service
Patti - Westminster, CA
Martin - Los Angeles, CA
Ray is an excellent tech with great demeanor and professionalism
Professional and Quick
Ken - Los Angeles, CA
Mary - Costa Mesa, CA
Excellent service, great technician
Victoria - Lake Forest, CA
Our technician was super friendly, helpful, quick, and prompt. He even came out a day early for our initial appointment, since he was only a few minutes away on other calls.
Polly - Los Angeles, CA
The technician is very knowledgeable about Whirlpool products , professional , polite and cleans up after himself . I would recommend Paradise Appliance because of the great service and Technician
Great on time service
Gladys - Lakewood, CA
Sharon - Santa Monica, CA
Pablo was very friendly and helpful. He sets a high bar for service people to live up to.
Joan - Los Angeles, CA
The Guy was great! 🙂
Frech Door repair
Lazara - Huntington Beach, CA
Great customer service. He arrived a little early and called to let me know. Very efficient and explained the issue.
Aleli - Downey, CA
Dusan - Hawthorne, CA
Fixed my washer!
Juan - Anaheim, CA
Robert - Los Angeles, CA
Our oven was exactly one week in the house when the burners stopped working. Contact Whirlpool and a tech, Francisco was sent within 2 days. He quickly identified the issue but had to return the next day to replace a part/module. Once done, oven working fine. I appreciate the quick and professional response. Francisco was friendly, professional and took the time to explain the issue to me.
Amanda - Rolling Hills Estates, CA
good. The company could do better at scheduling instead of making you reserve a whole day to get your appliance fixed. They wait until the day before to give you a 3hr window. Why cannot they schedule this up to a month before with a 3 hr window.
Peter - Cypress, CA
Great communication on setting up the appointment
Steve - Newport Beach, CA
no price it was on warranty
repair issue not totally resolved
Kawashima - Rancho Palos Verdes, CA
Tech couldn't identify a specific cause of the refrigerator freezing items. He made some changes which helped the food in the crispers. However, food was still freezing in the refrigerator. He suggested not keeping vegetables on the upper shelves which is not possible as we are vegetarians. Have never had a refrigerator which froze items. He was very nice and even contacted Maytag and your Master Technician. He adjusted the temperatures after leaving. We'll see if that solves the problem.
Sash - Anaheim, CA
David - Carson, CA
David - Cypress, CA
Farzaneh - Santa Monica, CA
The most unorganized company. They have lost our service file and can not send us an estimate.
Jeff - Laguna Woods, CA
Not enough time to analyze the problem
Gina - Aliso Viejo, CA
Judy - Long Beach, CA
I wish the order had been reviewed before the first service call. Instead the serviceman reviewed it the day of our appointment and found out that he had to order a part, so we had to be without a dishwasher for another week. However, he was really great and the service, when he got here, was outstanding.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
loved the service
Robin - Huntington Beach, CA
great service, very helpful and kind
Repair only lasted 1 day
Kenneth - Los Alamitos, CA
Ice maker is broken again, repair lasted only one day
Michael - Lakewood, CA
The technician was very professional and fixed the problem right away.
Greg - Anaheim, CA
Amazing Customer Service
Joan - Anaheim, CA
Not only did I get an appointment quickly but the repairman knew immediately from what I described the problem to be with my brand new refrigerator almost the without looking at it. So pleased with the professional appearance and demeanor of the representative from the Appliance repair place.
Dan - Fountain Valley, CA
Arrived within schedule window. Identified problem quickly and fixed it.
Rose knows her stuff!
Paul - Palos Verdes Estates, CA
Awesomely helpful, incredible work ethic and attention to details. You have a terrific Kitchen Aid rep at Paradise!
Debora - Cypress, CA
Very Pleasant Service Experience
Eddie - Los Angeles, CA
The service rep, Ray, was very friendly, knowledgeable and professional.
Friendly and Punctual
Jacob - Costa Mesa, CA
DRYER WHIRLPOOL n/a replaced cut off and tested working good; used 1 WP8573713 (THERMAL CUT-OFF) from stock
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 very slow ice peoduction.q1-no q2-nono sign due to cv 19; ordrng 1 W11224256 (cntrl-elec) and 1 WPW10341329 (water valve assy)
REFRIGERATOR WHIRLPOOL WRS555SIHW01 q1 no q2 no no sing c 19 water pressure water splashing on i.m arm and frezeeng reduced water pressure
WASHER WHIRLPOOL WFW5620HW0 q1no-q2no--no sign covid-19----checked load & go dispenser and ran test cycle working ok.
WASHER WHIRLPOOL WFC7500VW2 "tech found faughty, control"
OVEN WHIRLPOOL WOD51ES4ES "replaced broken oven element causing no heat, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER WHIRLPOOL WGD5620HW Q1: noQ2: no no signature due to covid-19i need a pully; ordrng 1 W10837240 (idler pulley)
REFRIGERATOR WHIRLPOOL WRF535SWHV01 customer had some boxes blocking the lower tray and was not closing fully yhr door hence it frosted the railsq1.noq2.nono signature due to covid19
OVEN WALL KITCHENAID KOCE500ESS09 was checking cx fridge asked check the oven checked the oven diagnostics customer asked me on the self cllean explained to her that to do a self clean you have to remove the racks went through diagnostics and checked the thermostats values with my thermocouple to make sure she had the right temps.q1.noq2.nono signature due to covid19
FREEZER WHIRLPOOL KRSC703HPS fridge is working at this moment customer states it turned off there was no cooling or freezing in the compartments its making ice at this moment i will my phone number so the customer can reach me if it happens again .
WASHER MAYTAG MVWB835DW2 tub was stuck and causing a out of balance repaired tub and callebrated unit q1no q2no no sign covid19
DRYER WHIRLPOOL WGD5620HW Q1: noQ2: no no signature due to covid-19i couldnt replicate noise issue. all sounds i hear are normal dryer opporation
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1: noQ2: no no signature due to covid-19i replaced a main cntrl and tested and now unit is able to cycle water proproly. unit is complete
STOVE - ELEC WHIRLPOOL ACR4303MFW4 q1no-q2no-no sign covid-19--replaced left rear inf switch. and tested for correct operation.advised on vent from oven coming through element.
RANGE AMANA AGR5330BAS3 Q1: noQ2: no no signature due to covid-19i adjusted the gas pressure on one of the valves and now unit can simmer proporly
REFRIGERATOR WHIRLPOOL KSSS48FKX00 "q1q2 no no sig cvd19 protocol replaced partsd cust started while they were waiting for parst freezer at one part stopped freezing and then cooled again its working now replaced board defective relay killing power to compressor and fans, all tested fine no issues no freon leaks aparnt at momment"
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Q1 no Q2 no.No signiature due to covid-19. Added spacer to freezer door for alignment.
REFRIGERATOR AMANA ABB1921WEW3 "found air damper blocked by items, advised cust to keep pamper clear to allow proper air flow, removed lint from condenser coils for cust, unit temps are ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KSCS25INSS00 im not charging customer because he decided to go with the repair and im fixing another appliance here; ordrng 1 W10247725 (water valve assembly)
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint hard to opening ffc comparment , found ffc rails frezzing up , just replaced , i call whirlpool and thats what they recomend , i clean up and dry all the water build up on ffc they gave SR#7728554434 , unit working ok tested fine .; (created new UIS, deleted prior attachment to UisID 50071), ordrd 2 wpw10120018 (slide non-wise)s and 1 easy sliders (moving sliders)"
WASHER MAYTAG MVWB835DW4 "no water coming into unit causing long fill error, replaced bad water valve ran test in diagnostics, working ok.; used 1 W11165546 (WATER VALVE) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS01 refrigerator need asiwtches control and panel; ordrng 1 W11330971 (panel) and 1 W11291142 (switch) and 2 W11289496 (switch)s and 1 W10804160 (control) and 1 WPW10624574 (control)
MICROWAVE OTR WHIRLPOOL WMH31017HS2 unit need a new control magentron thermostat fan; ordrng 1 W10832024 (thermostat) and 1 W10754299 (magnetron) and 1 W11441128 (fan) and 1 W10892389 (control) and 1 W10269232 (thermostat) and 1 2man (2man)
DISHWASHER WHIRLPOOL MDB8959SKW "per service pointer W11482561, ordered drain pump; ordrng 1 W11412663 (drain pump)"
DRYER MAYTAG MGDB855DC4 q1no-q2no--no sign covid-19--replaced worn idler pulley and rollers. tested for correct operation.; used 1 4392067 (REPAI KIT) from stock
REFRIGERATOR MAYTAG MFI2570FEZ06 cx needs water valve; ordrng 1 W11043013 (valve)
HOOD WHIRLPOOL WVU37UC0FS0 unscrew top panel remove lights control and transformer call tech support found bad wire install all parts test ok request completed Q1 no Q2 no sign covid 19
RANGE WHIRLPOOL WFE515S0ES0 q1q2 no wrong parst ordering new parst setting up for when parst arrive; ordrng 1 W10245805 (top)
REFRIGERATOR AMANA ASI2575FRS00 cleared return air q1no q2no no sign covid19
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced fan blade q1no q2no no sign covid19; used 1 W10916494 (BLADE-FAN) from stock
MICROWAVE KITCHENAID KMBD104GSS00 "cust is concernerd that microwave is not heating food evenly, food hot on oustide & cold inside, tested unit heated glass of water to boil in 1 min, called techline unit is working & heating. cust not happy with product sr#7728554342"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 q1no-q2no--no sign covid-19---replaced freezer light. rc ice maker has frozen fill tube. cleared tube and harvest tested fill tested ok. reset ice maker by unplugging refer.
REFRIGERATOR KITCHENAID KSC24C8EYP02 q1 no q2 no no sing c19 seald system need compressor and evap pards cover customer refus for labor dec est
REFRIGERATOR KITCHENAID KBSD602ESS01 "Complaint freezing the ffz section , now its ok , now the situation with the icemaker , not producing enough ice , ordering water valve; (created new UIS, deleted prior attachment to UisID 17384)"
REFRIGERATOR KITCHENAID KRSC703HPS00 "Complaint not making ice , found bad icemaker , just replaced and tested with test 44 and 45 , all working good , cx need to wait 24hrs for the icemaker having a good performing .Q1 N Q2 N not signature for COVID-19"
OVEN KITCHENAID KODE500ESS02 found unit not working unable to start oven need a newfuse and thermostat Q1 no Q2 no no sign covid 19; ordrng 1 WPW10545291 (fuse) and 1 WP4449751 (thermostat) and 1 dolly (dolly)
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the user interface per the techline and dispenser pads and shield. Ice bin was fullpon arrival. Refrigerator temps are normal.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cx has low water pressure advised cx to contact plumber
REFRIGERATOR KITCHENAID KRSC703HPS00 Q1: noQ2: no no signature due to covid-19i defrosted ice buildup and replaced the sensor and cover evap and tied down the sensor tightly to the suction line
OVEN WALL JENN-AIR JJW9530DDS "tech found faughty display on oven.cx will consider and call back,q1no q2no no sign due to cv 19"
RANGE KITCHENAID KFGD500ESS04 range need a new gas valve control panel and module etc; ordrng 1 W10877013 (control) and 1 W11430942 (panel) and 1 74009098 (module) and 1 W11230935 (HOLDER-ORF) and 1 W11208293 (etectrode) and 4 WP4159193 (screw)s and 1 WPW10406878 (BURNR-HEAD)
WASHER WHIRLPOOL MHW6630HC0 "replaced faulty main cntrl & user display for intermitten run stop issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER WHIRLPOOL MDB7759AWS3 found crack fill hose; ordrng 1 W10878507 (hose)
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 no q2 no no sing c19 left door in the office builder going to install later
REFRIGERATOR WHIRLPOOL WRT318FZDM06 q1 q2 no sing left door in the office builder going to installed later
LAUNDRY CENTER MAYTAG MVWB835DW4 q1no-q2no---no sign covid 19----replaced console and tested for correct operation.
OVEN KITCHENAID KEMS378GSS2 issue with door agasin same s before fixed door no furtehr issueq1q2 no
MICROWAVE JENN-AIR JMW3430DS02 Q1: noQ2: no no signature due to covid-197728552720i replaced the same Mw app manager and unit worked.. i mustve recived a bad part previously. i tested unit out after and all is working proporly.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "replaced faughty control, all test goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "fridge had full charge, and there was a ball if ice at biggening of evap. only-replaced compressor test good.,q1 no q2 no, i didn't get signature cause covid-19"
DRYER WHIRLPOOL WGD5620HW1 cx needs console and main control; ordrng 1 W11417009 (main control) and 1 W11378949 (console)
DRYER WHIRLPOOL WGD5620HW1 cx needs shaft; ordrng 1 WPW10359271 (roller shaft)
WASHER WHIRLPOOL WTW7000DW4 Q1: noQ2: no no signature due to covid-19unit had a bad water valve so i replaced and now unit is dispensing water proporly on all test modes. unit is complete; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "rplaced faughty lights, all test goodq1-no q2-nono sign due to cv 19"
DISHWASHER MAYTAG MDB4949SDZ0 replace bad sump pump test cycle ok request completed Q1no Q2no no sign covid 19
DRYER WHIRLPOOL WGD9570WW1 replace coil run test ok request completed Q1no Q2no no sign covid 19 auth # WRVDL00XPL2
OVEN WHIRLPOOL KSEB900ESS2 q1q2 no they sent defctive parst again im reordering please use different warehouse for parst these parst keep comming in defective; ordrng 1 W10920246 (panl-cntrl) and 1 W11128223 (display)
WASHER WHIRLPOOL WFW94HEXW2 found gasket clamp not in place install clamp test no leaks request completed Q1no Q2no no signcovid 19
DISHWASHER KITCHENAID KUDI01FLSS6 replaced the links to this took the dishwaher out installed the parts and reinstalled the dishwasher q1.noq2.nono signature due to covid19
RANGE WHIRLPOOL WFG505M0BS3 "replace missing door glass, tested working ok. auth#wrpl6rpwl1not signed due to COVID-19 protocol. Q1: No, Q2: No"
RANGE WHIRLPOOL WFE320M0ES2 Q1: noQ2: no no signature due to covid-19i replaced cntrl and unit started working proporly now tested burners and oven all is good
REFRIGERATOR KITCHENAID KRFC300ESS03 "tech found ice maker arm stuck and causing mtr to run constant, tech freed arm and all test good. tech chk temp and temp is normal.q1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19cx had a package of food blocking the door from sealing tightly casuing warm temps
REFRIGERATOR KITCHENAID KBR036FTX00 "q1q2 no no sig cvd19 protol unit had ice when we arrived and emitters working well, may have had obstruction but today full bin of ie, also bulbs out in the fresh food side informed them they can change bulbs all tested fine if callback in future 30 days withj ice issue we can come back and credit the 134.95 if needed for repairs"
REFRIGERATOR WHIRLPOOL WRX735SDBE02 replaced the cover which was falling and i replaced the seal sending the datalogger back to the office a well completed call i asked customer how the fridge had been doing he says it hasnt been freezing she said only some strawberries frozeq1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KDTM604KPS0 "q1q2 no no sig cvd19 protol replaced parst tested unit no furtehr issues all tested ok defective wheels, vustomer asked to help him move unit a few feet since it wasnt installed yet so i helped him put to teh side no issues after, cust nows to have unit installed we cant install"
COOKTOP WHIRLPOOL KCES550HBL00 "found large crack in glass, needs part replaced, need to get correct ser# on return. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11255351 (cooktop)"
MICROWAVE WHIRLPOOL RMC275PDB1 q1 no q2 no no sing c19 misidiagose need panl parts no longer avl to repair
WASHER WHIRLPOOL WTW5000DW2 Q1: noQ2: no no signature due to covid-19i reepalced latch and now unit is able to latch and spin and complete cycles
DRYER WHIRLPOOL MGDB835DW3 found broken wire to ignitor fixed wire and tested wire working good
DISHWASHER WHIRLPOOL KDTM354DSS4 need to orde parts for this repair leaking water from sump asssembly q1.noq2.nono signature due to covid19; ordrng 1 W10805015 (motor sump)
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced wheeels stoper and dispencer that tech dg ordered, all the screwes on the door were loose, dispencer door broken. q1 no q2 no, i didn't get signature cause covid-19"
MICROWAVE WHIRLPOOL CAE2745FQ1 Q1: noQ2: no no signature due to covid-19i replaced interface and unit started working proporly after
WASHER WHIRLPOOL WFW6620HC0 Q1 no Q2 no. No signiature due to covid-19. Washer gets stuck in time for 40 minutes and the customer restarts cycle also on clean washer display shows FL LO.Machines are stacked.; ordrng 1 W11322905 (control) and 1 W11324037 (console) and 1 W11316246 (switch-wl) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 2ndman (2ndman)
REFRIGERATOR KITCHENAID KBSD608ESS01 q1 q2 no no sing c19 installed grill ckd ok
REFRIGERATOR KITCHENAID KFCS22EVMS8 "per:8/7/20 11:15 DG: Per Dennis, we are covering the price of the water valve, DG ordered the valve i repalced i/m. got water. q1 no q2 no, i didn't get signature cause covid-19"
WASHER WHIRLPOOL WET4027HW0 q! NO q2 NO.No signiature due to covid-19. helper complete
WASHER WHIRLPOOL WFW9620HW0 tech repaired legs to was uneven causing washer to shake. all test good.q1-no q2-nono sign due to cv 19
DRYER WHIRLPOOL WHD560CHW1 "tech freed stuck lint filter, and tested dryer all test good not codes.q1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRT112CZJB00 this is an R600 unit we can not work on this unit at this time service pointer W11484583 q1no q2no no sign covid19 SR number 7728549908
REFRIGERATOR KITCHENAID KSC23C8EYY02 q1no-q2no--no sign covid-19----replaced thermistor and main control. rc fan running and starting to cool.
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "replaced bad thermistor & fan scroll if ff section causing ice build up, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
ICE MAKER KITCHENAID KUID308ESS2 Helper completed .
REFRIGERATOR WHIRLPOOL WRT111SFDM need to order fan it not running therefore there is no cold air coming down to the freshfood section; ordrng 1 WPW10253821 (motor fan)
WASHER MAYTAG MVWB765FW4 replaced cx gearcase recalibrated and tested working good no more noise CALLED TP FOR AUTHO # IS MRU8000WPL2
DRYER WHIRLPOOL WGD4900XW0 replaced thermo fuse q1no q2no no sign covid19; used 1 WP3392519 (FUSE) from stock
DRYER WHIRLPOOL WGT4027EW0 cx had stuck start button removed panel and put button on correctly teated working good also replaced coils CALLED TP FOR AUTHO # IS WRUOORUXPL2; used 1 WPW10328463 (COIL-VALVE) from stock
RANGE WHIRLPOOL WFG320M0BS3 tighten door handle q1no q2no no sign covid19
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "cust unplugged unit, was unable to verify cause of problem, checked compressor & evap working ok. advised cust to allow 24 hrs to reach normal temps. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KBSD608ESS01 "tech repaired ice maker, all test goodq1-no q2-nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 replace water valve remove door install icemaker steam all ice test ok request completed Q1 no Q2 no nosign covid 19 auth # WRUPSRUNL2
RANGE WHIRLPOOL WFG505M0BS3 replace control board socket and bulb test turn on and off ok request compelted Q1no Q2 no no sign covid 19
REFRIGERATOR WHIRLPOOL KRFF507EBL00 "Training complted whirlpool denied repair; (created new UIS, deleted prior attachment to UisID 49489)"
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "q1q2 no no sig cd19 protol replaced drier no leaks all tested ok put 5.0 oz freon; used 1 WPW10143759 (DRIER), and 1 W10913906 (COUPLER) from stock"
REFRIGERATOR MAYTAG MDB9959SKZ0 d/w has faughty displayq1-no q2-nono sign cv 19; ordrng 1 W11413965 (panel) and 1 W11410063 (control)
DISHWASHER WHIRLPOOL WDF560SAFM2 run dish washer making noise unscrew botton panel remove drain pump found screw on the pump removescrews test run cycle ok requestc ompleted Q1 no Q2no no sign covid 19
DRYER AMANA NGD4655EW2 replaced gas coils and tested working good; used 1 WPW10328463 (COIL-VALVE) from stock
FREEZER WHIRLPOOL WRF535SWHZ02 "different issue, unit had defective switch no power to fans or teh lights fixed switch tested unit no issues q1q12 no no sig cvd19 protocl"
DISHWASHER MAYTAG MDB4949SHZ1 "q1no.q2no--no sign covid-19--ran test cycle to verify heater is coming on.advised on cycle selection,dish loading,and drying times. unit working correctly."
REFRIGERATOR WHIRLPOOL KRSC500ESS01 "replaced filter housing that was leaking water, test good, q1 no q2 no i didn't get signature cause covid-19"
MICROWAVE KITCHENAID KOCE500ESS05 sr # 7728543748 microwave need amagnetron inverterand switch harness; ordrng 1 W11346197 (magnetron) and 1 W11449277 (harness) and 1 W10217711 (inverter) and 1 2manfrancis (francis)
RANGE WHIRLPOOL WEG730H0DS0 replaced front door glass and knob q1no q2no no sign covid19
DRYER WHIRLPOOL WGD7500GC0 q1no-q2no--no sign covid-19--very small flame when coming on. found low gas pressure at customers shut off valve. advised to have checked
REFRIGERATOR KITCHENAID KDTM404KPS0 "found water leak at inlet connection into drip pan for float switch causing unit to stop with error, reinstalled fill line to valve, unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KBSD602ESS01 "replaced faughty lights, all test good.q1-no q2-nono sign due to cv 19"
WASHER WHIRLPOOL WFW5620HW0 "replaced broken door switch, found f-6 e-2 communication error, needs cntlr boards replaced, dl on return visit not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec) and 1 ovendolly (oven dolly)"
DISHWASHER WHIRLPOOL WDT730PAHW0 "unit still not working needs display cntrl panel. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11368911 (housing cntrl)"
WASHER WHIRLPOOL WTW6120HW0 q1no-q2no--no sign covid-19--removed debris stuck in washplate--tested for correct operation.
WASHER WHIRLPOOL WFW5620HW0 use autho - wrutlrunl2q1q2 no no sig cvd19 protol replaced top tested unit no furtehr issues unit can close properly no more leaking fixed bellow also all tetsed ok
DRYER WHIRLPOOL WGD5620HW1 "defective top not allowing door to close properly, replaced parst tested unit no furtehr issues all tested ok q1q2 no no sig covd19 protol"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 reset cx refrigerator and adjusted damper and temp watch damper open and close no further issues at this time
MICROWAVE OTR WHIRLPOOL WMH31017HS-3 took microwave down and found wire going to start capacitor not fully connected took wire connection and tighten end piece to better fit start cap CALLED TP FOR AUTHO # IS WRU4URUNL2
DRYER WHIRLPOOL WET4024HW0 "tech found stuck lint trap causing cust not to be able to pull out, tech repaired and all test good.q1-no q2-nono sign due to cv 19"
RANGE WHIRLPOOL WGG745S0FH02 "found bad ignitor causing issue with bake not working, cust wants to call whirlpool to get policy adjustment for repair. not signed due to COVID-19 protocol. Q1: No, Q2: No"
RANGE WHIRLPOOL WDF330PAHS3 q1 q2 no no sing c19 adj fan blade no more nois
REFRIGERATOR KITCHENAID KBRP20ERSS00 q1 no q2 no no sing c19 need demper; ordrng 1 WP67003903 (control- d)
REFRIGERATOR WHIRLPOOL WRT108FZDM07 installed frezeer and refg door ckd ok
MICROWAVE OTR WHIRLPOOL WMH53521HZ-4 cx had wire going to tco on magnatron not staying connected re applied and tignten tested working good CALLED TP FOR AUTHO # IS WRU4XRUNL2
WASHER MAYTAG MVWB765FW3 assisted am completed callq1.noq2.nono signature due to covid19
REFRIGERATOR MAYTAG MBL2256KES found ice all over the fan and evap steamout test ok request completed Q1 no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 cx has wrapped fc linear on left side call tech line sr# 7728546314 THIS IS NOT THE SAME ISSUE AS LAST TIME
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 q1 q2 no no sing c19 installed wier harns panl and thermistor ckd ok; used 1 WPW10383615 (THERMISTOR) from stock
MICROWAVE KITCHENAID KMBS104ESS02 "found door switches not closing all the way, made adjustment to switches, tested several times working & heating ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRS325SDHW02 q1 no q2 no no sing c19 different issue ice maker fill tub was frozn def & clean ckd ok
RANGE WHIRLPOOL WFG320M0BS3 Q1 no Q@ no.No signiature due to covid-19. Need burner screws and 2 bases.; ordrng 8 WP3368921 (screw-torx)s and 1 WPW10515455 (burnr-head) and 1 WPW10515454 (burnr-head)
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 q1no-q2no--no sign covid-19--replaced defective coil inlet valve and checked for correct operation of water dispenser.
WASHER MAYTAG MVWB835DC4 "removed bobby pin from drain pump causing no start, ran test in diagnostics, working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER MAYTAG MGDB835DC4 "reinstalled door loose door catch causing door to not close properly, tested in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DRYER WHIRLPOOL WGD9600TW0 "replaced bad gas coils causing no heat issue, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No ; used 1 279834 (COIL-VALVE) from stock"
REFRIGERATOR KITCHENAID KRSF505ESS00 Q1 no Q2 no.No signiature due to covid-19. Replaced the evaporator thermistor and cover. replaced the main control board. water will dispense when ice is called for. pads and separator already replaced will need a new door.; ordrng 1 LW10755680 (dor-fip)
REFRIGERATOR WHIRLPOOL WRT518SZFW use autho - wruaxrunl2unit needed new selaed system i replaced both parst tested unit no furtehr issues all tested ok charegd no leaks q1q2 no no sig cvd19 protol
REFRIGERATOR KITCHENAID KRMF706ESS01 cx freezer door was off track took apart and put on trach correctly tested several times working good
WASHER WHIRLPOOL WFW560CHW0 helped qn replace boards and switch. and tested all is good
REFRIGERATOR WHIRLPOOL KSSS36MDX05 UNIT NEED A NEWICEMAKER; ordrng 1 4317943 (ICEMAKER)
OVEN WHIRLPOOL WFC150M0EW3 q1q2 no no sif cvd19 protol replaced parst no furtehr issues the kit on servce pointer was fixed
DRYER WHIRLPOOL WGD5620HW1 Q1 no.Q@ no.No signiature due to covid-19. Found loose harness to gas valve coil. Reconnected the harness and tested operation.
REFRIGERATOR MAYTAG MFI2269VEM10 "was almost empty on freon replaced compressor and evap. test good, MRQBSRQAP1"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Q1: noQ2: no no signature due to covid-19i replaced icemaker that had a bad themistor and so it was making ice really slow so i replaced im assembly
REFRIGERATOR WHIRLPOOL KRFF507HPS00 q1 q2 no no sing prderd slide ship direct to customer his going to install; ordrng 2 W10248819 (slide----------sd)s and 2 W10530317 (plate------sd)s and 2 W11233912 (slide----------sd)s and 2 W11233912 (slide)s
REFRIGERATOR KITCHENAID KRMF706ESS01 replace controls test ok request completed Q1 no Q2 no no sign covid 19
RANGE-GAS KITCHENAID KVWB400DSS2 replaced central electric and tested working good CALLED TP FOR AUTHO # IS KRUTQRUXPL2
REFRIGERATOR WHIRLPOOL WRS315SDHM Q1: noQ2: no no signature due to covid-19i need new damaper assembly; ordrng 1 W11203924 (contrl-box) and 1 W11380595 (damper)
DRYER MAYTAG MEDX655DW1 q1no-q2no--no sign covid-19--whirlpool autho for diagnostic only...timer not advancing...replaced defective timer and set timer to 40 min let run down to 30min--dryer advancing ok.
WASHER WHIRLPOOL WFW7590FW0 "q1no-q2no--no sign covid-19---f5e2,,,f3-e1,,,f8-e3---replaced defective main control, door lock, and water level sensor..tested for correct operation through test cycle."
REFRIGERATOR JENN-AIR JFFCF72DKL00 "cust was concered about door was not aligned when delivered, installers added shim to left door to level, cust was concered that adding shim to new unit should not be done & create future problems. doors are even unit is cooling & working ,did not see any defect in door unable to do any repairs, cust unhappy with unit, wants it replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KBLC36FTS03 "found logged drain and faughty door, not losing all test goodq1-no q2-nono sign due to v 19double labor KRULPRUXPL2; ordrng 1 LW10258746 (dor-fip ss)"
WASHER MAYTAG MHW5630HW0 replacebad dispenser run test no leaks request completed Q1no Q2no no sign covid 19 auth # MRUJBRUNL2
WASHER WHIRLPOOL WFW9400SW02 FOUNDBAD SWITCHF LOW METER AND WATER VALVE UNABLE TO FILL WASHER; ordrng 1 WP8182862 (VALVE) and 1 WPW10110225 (FLOWMETER) and 1 WPW10514214 (SWITCH)
DISHWASHER KITCHENAID KDTE334GPS0 ordered new touch pad q1no q2no no sign covid19; ordrng 1 W11165145 (console)
REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Complaint door not closing properly , found floor uneven , i explained is nothing we can do , they need to take care the uneven floor , unit working ok ; (created new UIS, deleted prior attachment to UisID 55167)"
WASHER MAYTAG MVWB765FW0 Q1 no Q@ no.No signiature due to covid-19. Replaced the console that was ordered. Calibrated and tested operation.
OVEN WHIRLPOOL KODC304ESS01 cx used self clean and bottom tco went out replaced and tested working good ...CALLED TP FOR AUTHO # IS KRU7RRUNL2
WASHER WHIRLPOOL WTW5000DW3 replaced parst use autho for labor - wruazrunl2q1q2 no no sig cvd19 protol tested unit rfeplaced parst no issues
WASHER MAYTAG MVWB765FW0 assisted am completed call q1.noq2.nono signature due to covid19
DISHWASHER KITCHENAID KDTE334GPS0 "different issue, float switch stuck no drain no fill fixed issue no furtehr issues q1q2 no no sig cvd19 protol"
OVEN WHIRLPOOL WOD51ES4ES q1 q2 no no sing c 19 auth#wruky00l2----2 man sm&sh; ordrng 1 W10807576 (CNTRL-ELEC) and 1 WPW10752316 (cntrl-elec) and 1 W10694994 (swtch-memb) and 2 W11034459 (thrmst-fix)s and 1 2mansh (2 man sh) and 1 dolly (1 dolly)
RANGE JENN-AIR JGRP548HL00 the oven is working properlydiagnostics mode no error codesand in manual mode it turns every component reference #7728545164
RANGE WHIRLPOOL KOCE507ESS08 cx had broken wire tco fixed wire and tested working good no further issues at this time
REFRIGERATOR KITCHENAID KSF26C4XYY03 condesation building up on the outside of the freezer door srnumber 7728524671 part has been discontinued
REFRIGERATOR WHIRLPOOL WRB119WFBM01 "use autho - wruayrunl2replaced parts, no opower in area so couldnt check frost but freon went in no leaks at joints also needed new board replaced from t/s q1q2 no but it was empty unit so no one here. no sig cvd19 protol; used 1 W10503278 ("
REFRIGERATOR KITCHENAID KRSC503EBS01 Q1 no Q2 no.No signiature due to covid-19. Unable to complete repair because the street is being paved i had to leave.; schdld next appmnt for 8/18 TUE !