We serviced a
WHIRLPOOL WASHER
Model WTW5700SW0
Near Los Angeles, CA 90008
Guillermo
Job Details: 04/28/2022
Q1no Q2no No signature due to covid 19.Washer not starting again. Found water not coming in due to water valves being turned off. since customer is elderly she didnt notice water had been turned off by her sister. Tested washer washer works fine no additonal charge with in 90days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Los Angeles, CA 90045
Guillermo
Job Details: 04/28/2022
Q1no Q2no No signature due to covid 19.Fridge not dispensing water same issue. Found line frozen again. called Tech line again. Unit is deemed unrepairable. water line too close to fz vent. #7733356985
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Redondo Beach, CA 90277
Christian
Job Details: 04/28/2022
Consumer is having issues with dishes drying. Tested unit and found that the unit is working fine and heater is coming on but found the rinse aid compartment was empty. Informed consumer of importance of rinseaid and why it is now needed. unit is working fine. no sign due to covid19 q1n q2n
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Los Angeles, CA 90094
Steven
Job Details: 04/28/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the LED lights in the unit are all out. I removed all the lights and isntalled all the new lights on correctly and they all lid up/tested ok. Cx is satified with our service. As of now all functions are in working order"
We serviced a
MAYTAG REFRIGERATOR
Model MDB9959SKZ0
Near Los Angeles, CA 90034
Gilbert
Job Details: 04/28/2022
instaled a heater special projet s17304. inst cust drain hose is not instaled properly
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Manhattan Beach, CA 90266
Christian
Job Details: 04/28/2022
s84638replaced led lights with updated version and verified unit now working fine. no sign due to covid19 q1n q2n
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Palos Verdes Estates, CA 90274
Mario P.
Job Details: 04/28/2022
CX HAS CONTROL BOARD ERROR NEED PARTS FOR REPAIR; ordrng 1 W10916750 (swtch-memb) and 1 W11179310 (CONTROL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near South Gate, CA 90280
Guillermo
Job Details: 04/28/2022
"Q1no Q2no No signature due to covid 19.Fz gasket coming off. Found fz gasket coming off, fridge door gasket is fine. Removed and reinstalled gasket, Remolded gasket and tested door seal. Door opens and closes fine now. Seal stays at door."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Los Angeles, CA 90731
Mario P.
Job Details: 04/28/2022
NEED PARTS FOR REPAIR; ordrng 1 W10528947 (drive hub kit) and 1 W11411581 (CONTROL BOARD)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW03
Near Los Angeles, CA 90026
Brandon
Job Details: 04/28/2022
q1q2 no sign due to covid 19custtomer concern unit wasnt leveleddiagnoed ref leg was looseadjusted leg and leveled itno other problems found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Hawthorne, CA 90250
Guillermo
Job Details: 04/28/2022
"Q1no Q2no No signature due to covid 19.Fz has frost inside. Fridge not cooling, Found fz door not closing properly and drain clip has moved caused the drain hole to freeze and clogged vents as well. Cleared and cleand ice at fz location adjusted heater drain clip and adjusted door. All is fine now."
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Los Angeles, CA 90035
Pablo V.
Job Details: 04/28/2022
Found dryer taking too long to dry run cycle check vent instruct customer to clean vent for better drying results request completed q1 q2 no sign Covid 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Los Angeles, CA 90029
Brandon
Job Details: 04/28/2022
q1q2 no sign due to covid 19customer concern with ref is that its leakingdiagnosed found no issues checked drain drain is clear no water is hooked to unitno other problems found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Torrance, CA 90505
Mario P.
Job Details: 04/28/2022
CX HAD DOOR WE WENT AND INSTALLEDTPB02971L2.0
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Inglewood, CA 90301
Benito
Job Details: 04/28/2022
"oven wont stary lit turns on for 2 min then shuts off, removed metal pans in bottom of unit and set to cycle. unit now cycles proper without turning off, recalibrated unit and retetesd several times to insure all is good."
We serviced a
WHIRLPOOL OVEN
Model KSDG950ESS2
Near Culver City, CA 90230
Steven
Job Details: 04/28/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the oven is not heating and the cntrl panel is not responsive. I will need to order the element and the panel cntrl/ cntrl boards in order to fix issue; ordrng 1 W11100513 (cntrl elec) and 1 W11105615 (cntrl board) and 1 W10915031 (panl-cntrl) and 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS 0
Near Tustin, CA 92782
Pablo V.
Job Details: 04/28/2022
Heating Element - SP W11540964 - Special Project S17304 request completed ; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model GHW9150PW4
Near Cerritos, CA 90703
Javier
Job Details: 04/28/2022
error code f 11 per tech line to replace mcu i am ordering main board just in case got sr#7733543940; ordrng 1 W10756692 (cotrl elec) and 1 WP8182695 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Culver City, CA 90232
Benito
Job Details: 04/28/2022
replaced defective door and tested with cx. autho w12ml00nl2.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Los Angeles, CA 90020
Benito
Job Details: 04/28/2022
"no err codes, set to manual tst and tested all functions,all functions tst ok unable to duplicate issue, cx states unit makes nnoise during wash and spn, instructed cx to use bulky sheets for big loads and fastest spn setting, if issue comes back after that gearcase will need replacing"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Los Angeles, CA 90045
Steven
Job Details: 04/28/2022
"NO Q1, NO Q2, NO Covid 19I removed the old panel and UI and I installed the new panel and UI on correctly. I tested the DW and it tested ok! As of now all functions are in working order"
We serviced a
MAYTAG WASHER
Model MVWB850YG0
Near Carson, CA 90746
Robert S.
Job Details: 04/28/2022
Q1 no Q2 no.No signature due to covid-19 Drive shaft worn ad the basket will not engage. Estimate to repair declined.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Los Angeles, CA 90019
Pablo V.
Job Details: 04/28/2022
Found water line reverse instead of going to the icemaker it was going to the door Swap lines test OK request complete q1 q2 no sign Covid 19
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Los Angeles, CA 90744
Mario P.
Job Details: 04/28/2022
COSTCO CALL HAS WARR.CX HAD NO POWER REMOVEED AND REPLACED PART TESTED UNIT WORKS GOOD CX HAPPY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Fullerton, CA 92833
Javier
Job Details: 04/28/2022
found still freezing ordering parts Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL; ordrng 1 W11518204 (CNTRL-ELEC) and 1 W11449482 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Paramount, CA 90723
Robert S.
Job Details: 04/28/2022
Q1 no Q2 no.No signature due to covid-19 Right door gasket needed; ordrng 1 W11368721 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Manhattan Beach, CA 90266
Robert S.
Job Details: 04/28/2022
Q1 no Q2 no.No signature due to covid-19 Leak at reservoir to filter head.; ordrng 1 W11168758 (reservoir) and 1 W11194438 (housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QMS02
Near Cerritos, CA 90703
Sarkis M.
Job Details: 04/28/2022
q1q2 no no sing c19 need cntrl elec dec est---x
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Los Angeles, CA 90045
Edi
Job Details: 04/28/2022
"customer complaint frost on freezer cooling but not enought : show up to customer home found unit umplug look at frost pattern correctly customer said some one else replaced control for him but still getting frost , unit not needing seal system at this time looks like defrost problem advise to leave refrigerator conected for 24 hrs if frost shows again defrost problem no cover under warranty"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Los Angeles, CA 90291
Steven
Job Details: 04/28/2022
"I removed the old light bulb and the socket and I installed the new parts on correctly. I tested the light bulb and it wouldn't light up. I will need to order the harness and the main cntrl board just in case. I will need a 2MAN due to its an over the counter MW; ordrng 1 W11545876 (cntrl board) and 1 W11302329 (harness) and 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 2MAN (2MAN)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Lakewood, CA 90712
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature due to covid-19 F-35 error code. The main control is no longer available the customer will purchase a new washer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near La Habra, CA 90631
Javier
Job Details: 04/27/2022
replaced main board and also display board was previuosly ordered tested compressor came on and fan motors job completed Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Los Angeles, CA 90002
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature do to covid-19. The washer is cockroach infested. Called trade partners to document.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Seal Beach, CA 90740
Victor B.
Job Details: 04/27/2022
dispencer motor noisy when delivering-ordered; ordrng 1 WPW10317991 (motor) and 1 W11185686 (ice-contnr)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5015LW0
Near Los Angeles, CA 90006
Benito
Job Details: 04/27/2022
"no err codes, set to autho tst ,retightened loose motor screws and set to cycle. unit is working to specs ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Santa Ana, CA 92706
Carlos
Job Details: 04/27/2022
"q1-no,q2-no, no sign due to covid-19--- ice build up on the evap , s-code-S16360 covers labor for this job, ordering parts; ordrng 1 W11457241 (pan drip) and 1 W11033168 (harns-wire) and 1 steamer (steamer)"
We serviced a
MAYTAG WASHER
Model MEDC300BW0
Near Los Angeles, CA 90024
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the dryer was not turning on. I checked for voltages and tested ok! I pulled out dryer and removed the backl panel and I removed the old fuse and installed the new fuse on correwctly. I then set unit back into nplace plugged unit in and the dryer started right up. As of nwo all functions ar ein working order; used 1 WP3392519 (FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Irvine, CA 92602
Carlos
Job Details: 04/27/2022
"q1-no,q2-no, no sign due to covid-19-- replaced hinge door,door closes and seals with the oven."
We serviced a
WHIRLPOOL OVEN
Model KEBC247KSS
Near Irvine, CA 92604
Sarkis M.
Job Details: 04/27/2022
q1q2 no no sing c19 installed door glass ckd ok
We serviced a
IKEA MICROWAVE OTR
Model IMH172FS1
Near Torrance, CA 90505
Christian
Job Details: 04/27/2022
"unit not heating due to high side issues, ordering parts,; ordrng 1 WPW10693025 (magnetron) and 1 8206562 (cap) and 1 W11256462 (diode) and 1 W10836753 (transformer) and 1 2ndman (2ndman)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Los Angeles, CA 90043
Benito
Job Details: 04/27/2022
"fixed all bins for cx unit is now functioning as it should, cx just needs missing bins , i will send the parts via DS.; ordrng 3 W11106750 (bin (ds))s and 1 w11098862 (bin (ds))"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Cypress, CA 90630
Ramon H
Job Details: 04/27/2022
Q1Q2 no no sign due to covid 19 cx needs main control and display due to failure cx refuses service wants to return to store
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Santa Ana, CA 92703
Carlos
Job Details: 04/27/2022
"q1-no,q2-no, no sign due to covid-19-- replaced panel ui and control. tested unit. unit is working sr#7733535170"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Compton, CA 90222
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature due to covid-19. Dryer cycles on at 113f and off at 160f. Ran timed cycle and automatic no problems found
We serviced a
WHIRLPOOL STOVE
Model KCGC558JSS00
Near Irvine, CA 92602
Sarkis M.
Job Details: 04/27/2022
q1q2 no no sing c19 unit vkd working normal power breker was off 1 year additional warranty for builders (ELW program
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS01
Near Los Angeles, CA 90094
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that some of the led lights are out. I removed 6 led lights and installed all six led lights on correctly and all the lghts are now working up to manufacture specs. As of now all functions are in working order"
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Huntington Park, CA 90255
Benito
Job Details: 04/27/2022
"no err codes, leak coming from inlet ,replaced and tested cx also states unit has smell, sending cx affresh to run a self clean on unit.; ordrng 1 W10135699(ds) (affresh (ds))"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Buena Park, CA 90620
Ramon H
Job Details: 04/27/2022
"Cx needs door; ordrng 1 W11301204 (Door), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model MVWB757JW0
Near Torrance, CA 90503
Christian
Job Details: 04/27/2022
"screw holding down agitator stripped before able to remove in order to replace gearcase, will now need to be replace tub as well. ordering parts.; ordrng 1 W10752187 (screw) and 1 W11558969 (washplate) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11219115 (tub) and 1 W11568797 (filter) and 1 WP90767 (screw) and 1 2ndman (2ndman)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Torrance, CA 90501
Mario P.
Job Details: 04/27/2022
sr#7733511036 kent advise me to tell cx to call safty team job is complete
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS00
Near Rancho Palos Verdes, CA 90275
Mario P.
Job Details: 04/27/2022
CX UNIT MAKE ICE BUT GRID DOSE NOT CUT NEED PART FOR REPAIR; ordrng 1 W10919199 (grid-cuttr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model VSX3748559
Near Los Angeles, CA 90732
Mario P.
Job Details: 04/27/2022
CX HAD NO ICE FOUND PINCH WATER LINE
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Irvine, CA 92606
Sarkis M.
Job Details: 04/27/2022
q1q2 no no sing c19 installed repair kit ckd ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near South Gate, CA 90280
Larry
Job Details: 04/27/2022
q1q2no--no sign covid-19----ran wash and spin cycle also diagnostic cycle and unit is working ok with no noise. i removed agitator but nothing was under it.
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Torrance, CA 90502
Mario P.
Job Details: 04/27/2022
need this part to finish repair; ordrng 1 W10324651 (hub 22)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Stanton, CA 90680
Ramon H
Job Details: 04/27/2022
Cx needs rack and rails; ordrng 1 W11027154 (Rack) and 1 W10914507 (Right hand rail)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Anaheim, CA 92802
Victor B.
Job Details: 04/27/2022
"ice container full, delivery ice and water, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
ADMIRAL RANGE
Model WEE745H0FS2
Near Los Angeles, CA 90013
Brandon
Job Details: 04/27/2022
q1q2 no sign due to covid 19customer concern oven doesnt get to tempdiagniosed and found fan motor is moving at a slow speed not enough rpms.ordering cooler fan.spoke with luis from parts department luis is ordering the part; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MTW5700TQ0
Near Rolling Hills Estates, CA 90274
Christian
Job Details: 04/27/2022
Unit is not draining/spinning due to bad drain pump causing issue. Replaced drain pump and tested unit to verify unit is working properly. no sign due to covid19q 1 q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Los Angeles, CA 90001
Benito
Job Details: 04/27/2022
"plz update the pvr, different unit at cx house , door malfunction caused by door, liner wont sit on gasket along with bubbled up, i will need to return with parts.; ordrng 1 W11518696 (door) and 1 W11261139 (door ice) and 1 W11603850 (ui) and 1 WPW10577864 (door ice) and 1 WPW10435760 (guide ice) and 1 W11225840 (tray)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cerritos, CA 90703
Oriale P.
Job Details: 04/27/2022
"found unit not cooling at all compressor is running no frost pattern on evaporator, unit has sealed system issue needs parts replaced. cust unhappy with product has only had fridge for 100 days. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11484639 (compressor) and 1 W11550396 (evaporator) and 1 W11504423 (coupler) and 1 W11504415 (coupler) and 1 W11504447 (coupler) and 1 W11504445 (coupler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS
Near Downey, CA 90242
Larry
Job Details: 04/27/2022
q1q2no--no sign covid-19----replaced sump assembly and ran test cycle. verified correct operation and no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Los Angeles, CA 90064
Pablo V.
Job Details: 04/27/2022
Found dishwasher leaking unscrew bottom panel found bad sump pump customer decided to purchase a new unit request completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Garden Grove, CA 92844
Ramon H
Job Details: 04/27/2022
Q1Q2 no no sign due to covid 19 cx had debri hitting condenser fan removed and tested working good
We serviced a
MAYTAG WASHER
Model MHW5500FW
Near La Habra, CA 90631
Javier
Job Details: 04/27/2022
found error code f9e1 removed and clean drain pump filter found bra pads and hair ties inside removed and tested washer machine working good now job completed Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Rancho Palos Verdes, CA 90275
Christian
Job Details: 04/27/2022
Unit leaking from icemaker due to almost frozen over fill tube. removed ice build up and sealed fill tube. no sign due to covid19 qn1 q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Los Angeles, CA 90025
Pablo V.
Job Details: 04/27/2022
Found water leaking from door Shute open door found ice bucket with a block of ice removed ice clear check door test ok request completed q1 q2 no sign Covid 19
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Los Alamitos, CA 90720
Victor B.
Job Details: 04/27/2022
"door working normal, he want's the door to stay open at any angle, i explained it was disign with springs on the side for not letting snp, down not to stay at any opening, he might call bacl., q1 no, q2 no, i dind't get signature cause covid-19"
We serviced a
KITCHENAID FREEZER
Model KBFN402ESS01
Near Los Angeles, CA 90094
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the ice maker arm doesn't work properly. I tested the ice maker/arm and it tested ok! I explained to the Cx how the ice maker arm works she wasn't to happy with it. As of now all functions are in working order"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cerritos, CA 90703
Oriale P.
Job Details: 04/27/2022
"found off balance error code, cust was washing sheets with 2 towels, this caused the off balance issue. advised cust to not wash sheets with towels, ran test in diagnostics working ok. this is not related to prev visit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near South Gate, CA 90280
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature do to covid-19. Evaporator frosted. The control does not send power to the heater.; ordrng 1 W11567495 (control)
We serviced a
WHIRLPOOL ICE MAKER
Model KRFF507HPS03
Near Los Angeles, CA 90732
Mario P.
Job Details: 04/27/2022
CX HAS NOISE FROM VAVLE NEED PART FOR REPAIR; ordrng 1 W11482025 (WATER VAVLE)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Garden Grove, CA 92843
Ramon H
Job Details: 04/27/2022
Q1Q2 no no sign due to covid 19 replaced fascia cx has reverse osmosis advised cx could slow down icemaker production
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Los Angeles, CA 90043
Benito
Job Details: 04/27/2022
"fz malfunction caused by fan propeller i reinstalled and replaced sensor in fz , lights are working when i cycle unit on and off but after times out , reading door open troubleshot all switches right ff switch reading incorrect , upon removal to tst , removed but foam is not letting off the harness to connect new, set sr 7733535991, with tech line, techline is closed now i need to wait until tomorow to call in for exchange"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cypress, CA 90630
Oriale P.
Job Details: 04/27/2022
"replaced defective main cntrl with ice & water pads & bad mullion not closing properly, tested working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJZ00
Near Los Angeles, CA 90035
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the fridge section is warm and the freezer section is still cold. I pulled out unit and tested the compressor and it tested ok! I removed the panel in the freezer to inspect the evaporator and I determined that the fan motor was not working and I found blocks of ice clogging up the return air flow. I will order a fan motor and rs for a later date; ordrng 1 W11369036 (MOTOR FAN)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Irvine, CA 92602
Sarkis M.
Job Details: 04/27/2022
q1q2 no no sing c19 installed led ckd working ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Culver City, CA 90230
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx complaint is that the door latch/DW door wouldn't close/latch on. I removed the old broken latch and installed the new door latch on correctly. I tested the door/latch and it tested ok! As of now all functions ar ein working order"
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Los Angeles, CA 90291
Edi
Job Details: 04/27/2022
customer complaint not heating found bad gas coils ordering part for customer requesting AM advise not garante; ordrng 1 WPW10328463 (coil-valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near La Habra, CA 90631
Javier
Job Details: 04/27/2022
replaced water filter asy and water valve tested for water leaks everything good no water leaks completed job Q1 N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Los Angeles, CA 90025
Pablo V.
Job Details: 04/27/2022
Found unit no dispensing water ice no light unit needs switch Shute lights etc; ordrng 1 W11330971 (Panel) and 1 W11572058 (Separator) and 2 W11087492 (Switch)s and 1 W11238426 (Harness) and 12 W11483116 (Module)s and 1 W10804160 (Control) and 1 WPW10624574 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ1
Near Los Angeles, CA 90016
Pablo V.
Job Details: 04/27/2022
Found unit making noise replace bad roller belt repair kit test ok request completed q1 q2 no sign Covid 19
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Orange, CA 92866
Carlos
Job Details: 04/27/2022
"q1-no,q2-no,no sign due to covid-19-- replaced 2 control electric. power unit on. compressor turned on and lights started to work. display on the door is not working. ordering door, contact cx when part arrived; ordrng 1 W10815668 (dor-fip bl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Los Angeles, CA 90066
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19UNIT IS UNDER THE COSTCO WARRANTY. WHIRLPOOL SAID THEY WILL UPDATE THE ENTITLEMENT WHICH WILL TAKE ABOUT A DAY OR SO TO UPDATE IN THE SYSTEMCx complaint is that the fridge section doesn't get cold enough. I inspected the freezer section and I found no ice build up in the back panel/evap area. I inspected the fridge section and I seen right away that the fridge section was completly packed with food/drinks etc. from the front to the back which was blocking the proper air-flow. The fridge was indeed cold but the Cx is an ederly woman and did not quite understand how to stock and not overload her fridge section. As of now all functions are in working order"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Los Angeles, CA 90024
Edi
Job Details: 04/27/2022
customer complaint knob not rotatinng: run diagnose test found broken timer annd knob replaced parts for customer all componets ok to manuafctory specifics
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Los Angeles, CA 90024
Edi
Job Details: 04/27/2022
M12LS70AL2 run diagnose test found bad transmission and gears replaced parts for customer re run diagnose test all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Los Angeles, CA 90291
Edi
Job Details: 04/27/2022
customer complaint not cooling : found bad controls ordering parts for customer; ordrng 1 WPW10631452 (cntrl-elec) and 1 WPW10120827 (control) and 1 W10316760 (thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS1
Near Los Angeles, CA 90744
Mario P.
Job Details: 04/27/2022
WIRE SHORT IN DOOR NEED FOR REPAIR; ordrng 1 W10815668 (dor-fip bl) and 1 W11330971 (UI BOARD)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Fullerton, CA 92833
Oriale P.
Job Details: 04/27/2022
"replaced bad ice maker ran fill & harvest test working ok. cust has aig ext warranty called aig got new service bench # on different ticket not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Los Angeles, CA 90291
Edi
Job Details: 04/27/2022
contact tech line ref#7733536045 found bad gearcase ordering parts for customer will call requesting repalcement; ordrng 1 W10528947 (drive hub kit) and 1 W11418231 (agitator) and 1 W11454738 (gearcase) and 1 W11212745 (actuator) and 1 W11227944 (capacitor) and 1 W10721967 (drive pulley)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near View Park-Windsor Hills, CA 90043
Benito
Job Details: 04/27/2022
"malfunction caused by drain pump subtance , cleared water , removed subatance from pump and set to cycle,valve is opening now goinf into dishwasher along with circulation pump and drain draining as it should if issue comes back pump needs replacement."
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Placentia, CA 92870
Denis
Job Details: 04/27/2022
"calibrated temp, advised cust. about preheat, convection cooking and temperature expections."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Compton, CA 90222
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature due to covid-19 Freezer temp 5f refrigerator temp 38.7. The cstomer is putting food in front of the air flow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near La Mirada, CA 90638
Larry
Job Details: 04/27/2022
q1q2no--no sign covid---fill tube heater open--replaced and fill tested ice maker
We serviced a
KITCHENAID ICE MAKER
Model KBSD602ESS01
Near Placentia, CA 92870
Shawn
Job Details: 04/27/2022
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed IM and showed cust ice molding peeling. All functions tested ok well on site.
We serviced a
WHIRLPOOL WASHER
Model WGD5620HW1
Near Redondo Beach, CA 90277
Christian
Job Details: 04/27/2022
Replaced ui board and tested to verify unti is working properly. no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Irvine, CA 92604
Sarkis M.
Job Details: 04/27/2022
i yr watanty
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Los Angeles, CA 90094
Steven
Job Details: 04/27/2022
I need to call Tech Line tomorrrow on 4/28/22 to Document; schdld next appmnt for 4/28 THU !
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Los Angeles, CA 90059
Robert S.
Job Details: 04/27/2022
Q1 no Q2 no.No signature do to covid-19..Noisey drive pulley. Replaced the pulley and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Los Angeles, CA 90034
Steven
Job Details: 04/27/2022
"NO Q1, NO Q2, NO Covid 19Cx compliant is that the fridge section is warm/not working and the freezer is still working. I pulled out unit and tested the relay/compressor and I dtermined that thier is a leak in the compressor. I will need to order a few parts and request a SEAL SYSTEM TECH; ordrng 1 W11370574 (compressor) and 1 W11504419 (coupler) and 1 W11504420 (coupler) and 1 W11368877 (evap) and 1 W11504449 (evap coupler) and 1 W11225184 (tube) and 1 SEALSYSTEMTECH (SEAL SYSTEM TECH)"