Service History 132 - Paradise Appliance Service

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM3

Near Rolling Hills Estates, CA 90274

Brandon

Job Details: 09/29/2021

"q1q2-no sign do to covid-19replaced broken wheels, tested for proper function. no issues found. job complete."

We serviced a

MAYTAG LAUNDRY CENTER

Model MGD7230HW1

Near Los Angeles, CA 90056

Benito

Job Details: 09/29/2021

"malfunction caused by fragments in blower, removed and tested function with cx. q1 no q2 no"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near West Hollywood, CA 90069

Pablo V.

Job Details: 09/29/2021

found broken air gap instruc cutomer to have a new airgap replace request completed q1 q2 no sign covid 19

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Hermosa Beach, CA 90254

Christian

Job Details: 09/29/2021

unit having intermittent issues with lid lock or control not letting consumer change cycles or start a cycle since unit is thinking lid is up when it is down. replaced both aprts and testedm unit now working good no sign due to covid19 q1n q2n

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Garden Grove, CA 92843

Carlos

Job Details: 09/29/2021

"q1-no,q2-no, no sign due covid-19--- replaced ice maker. tested unit. harvast and water fill for the ice maker is working; ordrng 1 EDR1RXD1DS (water filter)"

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBM00

Near La Habra, CA 90631

Javier

Job Details: 09/29/2021

"complain low ice production - bottom freezer, found freezer door gasket not working properly allowing air to seep through, found slight ice build up around evap, replaced freezer door gasket and used steamer and used hat gun Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL"

We serviced a

WHIRLPOOL WASHER

Model CHW905050AW0

Near Los Angeles, CA 90744

Jonathan

Job Details: 09/29/2021

q1 n0q2 nono signiture required due to covid-19replaced water pump hose and air trap ereased errer code everthing is working to factory specs

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Manhattan Beach, CA 90266

Brandon

Job Details: 09/29/2021

"q1q2-no sign do to covid-19 cx concern not making ice.diagnosed and found kinked inlet water line in back of unit, water was dispensing slowly until i pulled unit out and fixed kinked line. cx will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Compton, CA 90222

Robert S.

Job Details: 09/29/2021

"Q1 no Q2 no.No signiature due to covid-19. replaced the freezer drawer slides, brackets and the right refrigerator door switch."

We serviced a

WHIRLPOOL WASHER

Model WRT311FZDW01

Near Los Angeles, CA 90045

Benito

Job Details: 09/29/2021

added washers.cx wants the doors to close on their own/instructed this door does not have self closing option.fixed seal remolded back into place and tested function. q1 no q2 no

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Los Alamitos, CA 90720

Victor B.

Job Details: 09/29/2021

"F0E5 off valance, F5E3 LID UNLOCK FAULT, bad gearcase also latch-customer will buy"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Lawndale, CA 90260

Christian

Job Details: 09/29/2021

"unit not defrosting causing no cool. ordering parts,; ordrng 1 W11551372 (sensor) and 1 WPW10758681 (cntrl-elec) and 1 bigsteamer (bigsteamer)"

We serviced a

WHIRLPOOL WASHER

Model WFW9450WR00

Near Santa Ana, CA 92705

Steven

Job Details: 09/29/2021

"Q1 No Q2 No, NO Covid 19Cx complaint was that the washer was working intermittently during the cycles lights would flash off/on cycle would pause then try and start but never would finsih the cycle. Ultimately clothes were coming out wet. Also during the spin cycle it would make a VERY loud jet engine like noise. I diagnose & determined that the drive pulley and the cntrl board/ user interface would need to be replaced. Unfortunately the cnrtl board/ user interface are Discontinued parts and are no longer available. Cx has beenm paying an extended warranty for about 10yrs and is not happy that parts are no longer available. Cx will possibly be contacting Whirlpool Cx services in regards of washer."

We serviced a

WHIRLPOOL DRYER

Model WGD8200YW3

Near Lakewood, CA 90712

Robert S.

Job Details: 09/29/2021

Q1 no Q2 no.No signiature due to covid-19. Dryer squealing while running and will need a roller and pulley kit.; ordrng 1 4392067 (dryer repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near Los Angeles, CA 90291

Edi

Job Details: 09/29/2021

customer complaint display not changing found bad control orderign part for customer q1nq2n no signature per covid19; ordrng 1 WPW10677146 (control)

We serviced a

WHIRLPOOL DISHWASHER

Model DU943PWKQ0

Near Irvine, CA 92602

Carlos

Job Details: 09/29/2021

"q1-no,q2-no, no sign due to covid-19---- no power to the display. power is going to the dishwasher. checked for parts. parts are disscontinued cant order parts"

We serviced a

WHIRLPOOL OVEN

Model KEBS109BSS01

Near Los Angeles, CA 90045

Guillermo

Job Details: 09/29/2021

Q1no Q2no No signature due to covid 19.No power at display. Found fuse open again. Replaced fused and tested unit. Power came back on and oven heats. No charge due to same part going out.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS950ESS00

Near La Palma, CA 90623

Oriale P.

Job Details: 09/29/2021

"found front right burner not turning on, neeeds parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W10836474 (cap-burner) and 1 W11173537 (holder-orf)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near West Hollywood, CA 90069

Pablo V.

Job Details: 09/29/2021

replace motor stator tub basket etc; ordrng 1 W10909670 (nut-spaner) and 1 W11219115 (tub) and 1 W10811960 (spin basket) and 1 W11130356 (suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Norwalk, CA 90650

Larry

Job Details: 09/29/2021

"q1q2no--no sign covid-19--replaced ice maker, inlet valve and board--cycle tested ice maker."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Garden Grove, CA 92843

Carlos

Job Details: 09/29/2021

"q1-no,q2-no, no sign due covid-19--- replaced ice maker. tested unit. harvast and water fill for the ice maker is working; ordrng 1 EDR1RXD1DS (water filter)"

We serviced a

JENN-AIR RANGE

Model n/a

Near Rancho Palos Verdes, CA 90275

Christian

Job Details: 09/29/2021

reordering ignitor; ordrng 1 WP73001165 (igniter- 1)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Fullerton, CA 92833

Javier

Job Details: 09/29/2021

"complain soap dispenser not dispensing any soap, replaced flowmeter (W11413407) and drawer (W11413340), tested machine everything working good Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Hawaiian Gardens, CA 90716

Oriale P.

Job Details: 09/29/2021

"replaced main valve & dual valve with supply line water preesure is only 40 psi, cust has water supply tapped in to water heater line, advised cut to get proper install line for fridge, unit is cooling & working.not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Lawndale, CA 90260

Christian

Job Details: 09/29/2021

"unit not defrosting causing no cool. ordering parts,; ordrng 1 W11551372 (sensor) and 1 WPW10758681 (cntrl-elec) and 1 bigsteamer (bigsteamer)"

We serviced a

WHIRLPOOL DRYER

Model WGD8200YW3

Near Lakewood, CA 90712

Robert S.

Job Details: 09/29/2021

Q1 no Q2 no.No signiature due to covid-19. Dryer squealing while running and will need a roller and pulley kit.; ordrng 1 4392067 (dryer repair kit)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Orange, CA 92867

Steven

Job Details: 09/29/2021

I will need to order the vavle assembly. I tried for 30min. to get the water line back onto the valve. the valve is stripped. I will need to rs for tomorrow; ordrng 1 W11434044 (vavle assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Huntington Park, CA 90255

Guillermo

Job Details: 09/29/2021

"Q1no Q2no No signature due to covid 19.Fz vent holes keep freezing, forst is building inside fz compartment. installed heat probe but Will order additional parts.; ordrng 1 WP2315539 (motor-evap) and 1 WPW10352689 (cntrl-elec) and 1 W10866230 (thermostat)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Anaheim, CA 92801

Victor B.

Job Details: 09/29/2021

compressor stuck ordered; ordrng 1 WPW10507886 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Long Beach, CA 90813

Chris

Job Details: 09/29/2021

I found holes in the Bellow witch needs to be replaced ; ordrng 1 W11314648 (Bellow)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Long Beach, CA 90805

Jonathan

Job Details: 09/29/2021

q1 n0q2 nono signiture required due to covid-19replaced actuater on maytag washer had part from magic box did factory calibration everthing is working to factory specs

We serviced a

MAYTAG WASHER

Model MHW8630HW2

Near Manhattan Beach, CA 90266

Christian

Job Details: 09/29/2021

need drawer replaced; ordrng 1 W11524106 (drawer) and 1 2ndman (2ndman)

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Los Angeles, CA 90047

Benito

Job Details: 09/29/2021

"cx mother states intermittent malfunction,f3e1 err code. set to manual tst all components working proper/found intermittent connection to pressure hose/switch, reinstalled secured and tested function. q1 no q2 no"

We serviced a

WHIRLPOOL WASHER

Model MHW8630HW2

Near Manhattan Beach, CA 90266

Christian

Job Details: 09/29/2021

cx has issue with both washers about water from bleach getting into softener and detergent. found service bulletin on addressing it and it needs a new drawer. need 2nd man to help.; ordrng 1 W11524106 (drawer) and 1 2ndman (2ndman)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Lakewood, CA 90713

Larry

Job Details: 09/29/2021

"Q1 N Q2 N no sign due to covidNeeds auto for sealed multiple system repair; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Long Beach, CA 90803

Chris

Job Details: 09/28/2021

Unit has a restriction in fz evap causing the unit to run Excessively which is causing the freezer to feed the fresh food too much due to the freezer trying to satisfy itself; ordrng 1 WPW10196393 (Damper cntrl) and 1 WPW10313899 (Evaporator) and 1 W11209866 (Compressor)

We serviced a

WHIRLPOOL RANGE

Model AGR4230BAW

Near Los Angeles, CA 90025

Edi

Job Details: 09/28/2021

fix door for customer all components ok to manufactory specifics q1nq2no signature per covid19

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Anaheim, CA 92806

Roger

Job Details: 09/28/2021

"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 W10909703 (Control) and 1 W11084121 (Sensor)"

We serviced a

WHIRLPOOL RANGE

Model WCG55US0HS

Near Los Angeles, CA 90094

Edi

Job Details: 09/28/2021

replaced grate kit all compoents ok to manufactory specifics q1nq12no signature per covid19

We serviced a

JENN-AIR RANGE

Model JGRP548HM00

Near Los Angeles, CA 90064

Edi

Job Details: 09/28/2021

found faulty eletrode ordering part for cusotmer; ordrng 1 W11355922 (electrode)

We serviced a

WHIRLPOOL FREEZER

Model WRB322DMBM01

Near Los Angeles, CA 90045

Edi

Job Details: 09/28/2021

WZ0CMZ0APL1 tied handle all componets ok to manufactory specifics q1nq2n n osiganture per covid19

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM2

Near Palos Verdes Estates, CA 90274

Brandon

Job Details: 09/28/2021

"q1q2-no sign do to covid-19cx concern not draining out water.diagnosed and found unknown particles stuck in propellers of the drain pump, not allowing pump to work, need to extract water and replace drain pump.will pay apon repair.; ordrng 1 WPW10348269 (drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Los Angeles, CA 90047

Guillermo

Job Details: 09/28/2021

Q1no Q2no No signature due to covid 19.Unit is not draining. showing F9e 1 error code. replaced drain pump and tested unit again. Water drained out and no error codes show anymore. Advise customer to use and monitor unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ01

Near Los Angeles, CA 90044

Edi

Job Details: 09/28/2021

replaced sealed system parts found unit not holding goes to vaccun less 30min cal tech line internal leak refe##7731857635 WZ53VZ5NL2

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE304DSS0

Near Irvine, CA 92602

Carlos

Job Details: 09/28/2021

"q1-no,q2-no, no sign due to covid-19--Cx complaint was the door on her dishwasher wasnt holding midway while opneing it it would fall when pulled open installed of holding while door was open. Uninstalled link cable on the door and installed new link cable . Checked the door and it held in place when it was open; used 1 8194001 (LINK) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW

Near Huntington Park, CA 90255

Guillermo

Job Details: 09/28/2021

Q1no Q2no No signature due to coid 19.Dryer making noise when spinning. Found screw stuck between drum and front frame. removed screw tested dryer dryer heats and spins fine no more noise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Long Beach, CA 90803

Chris

Job Details: 09/28/2021

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Anaheim, CA 92806

Roger

Job Details: 09/28/2021

"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. ; ordrng 1 W10909703 (Control) and 1 W11084121 (Sensor)"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Los Angeles, CA 90062

Guillermo

Job Details: 09/28/2021

Q1no Q2no No signature due to covid 19.Dryer making vibrations when spining. Found igntor bracket touch housing alos found blower wheel cracker cuasing the issue will order motor and wheel.; ordrng 1 WP697772 (blower) and 1 279787 (motor)

We serviced a

JENN-AIR RANGE

Model JGRP548HM00

Near Los Angeles, CA 90064

Edi

Job Details: 09/28/2021

found faulty eletrode ordering part for cusotmer; ordrng 1 W11355922 (electrode)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM2

Near Palos Verdes Estates, CA 90274

Brandon

Job Details: 09/28/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Los Angeles, CA 90044

Benito

Job Details: 09/28/2021

cx states no cool on both sides.tempetures are in specs 37 ff 0 in fz.issue is cx has the unit stuffed to the top with food/blocking vents not allowing correct circulation/photos for reference . reset board. q1 no q2 no

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Los Angeles, CA 90044

Benito

Job Details: 09/28/2021

replaced seal along with added adhesiveand tested function with cx. q1 no q2 no

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Commerce, CA 90040

Guillermo

Job Details: 09/28/2021

Q1no Q2no No signature due to covid 19.Freezer doos gasket is coming off from bottom section can't install back will need to replace fz door.; ordrng 1 W11104482 (fz door.)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Irvine, CA 92620

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 installed led in freezer ckd working ok; used 1 W11462342 (MODULE) from stock

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Santa Ana, CA 92706

Steven

Job Details: 09/28/2021

"Q1 No Q2 No, NO Covid 19Cx complaint was that the timer wasn't operating properly. I removed the old timer and installed the new timer. I ran/tested out dryer for about 10min. and the timer was operating in its normal function. I smelled gas coming from behind the unit. I grabbed my gas-leak detector and it read that their was a leak somewhere. I notified Cx right away, I shut off gas vavle. As of now all functions are in working order. NOTE: I did recommend that she gets someone from the gas company to come check out that pipeline."

We serviced a

WHIRLPOOL COMPACTOR

Model KUCC151LSS

Near Long Beach, CA 90807

Brandon

Job Details: 09/28/2021

q1q2-no sign do to covid-19cx concern not compacting.diagnosed and found that the switch lever is missing. need to order new actuator switch.; ordrng 1 W10342596 (switch-off)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Signal Hill, CA 90755

Chris

Job Details: 09/28/2021

The right door was speaking a ton due to the hinge not being greased so I removed door and greased up the shaft and hinge now door reds moodily customer complaint on the freezer door was that when the closing Cam would fall to close the door it would make a slight click sound yeah it's click sound I advise that it's completely normal for a Cam normal for Cam and we'll actually smooth out as a Cam wears down naturally

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Anaheim, CA 92802

Javier

Job Details: 09/28/2021

"opened dispenser solenoid box and found water valve inside, found solenoid part number and tag placed over water valve tag, reordered solenoid (wpw10309866) rescheduled for 10/8 Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL; ordrng 1 WPW10309866 (solenoid)"

We serviced a

WHIRLPOOL WINE COOLER

Model KUWS24RSBS00

Near Los Angeles, CA 90044

Guillermo

Job Details: 09/28/2021

"Q1no Q2no No signature due to covid 19.Wine cooler not cooling, Found condenser fan not runing. Compressor over heating. Gave customer est, customer agreed will order parts.; ordrng 1 WPW10299090 (motor condenser.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Long Beach, CA 90808

Larry

Job Details: 09/28/2021

1q2no--no sign covid-19---insufficient frost pattern---need additional labor auth# for sealed system repair---5 count on return visit; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771RWYM

Near Los Angeles, CA 90731

Jonathan

Job Details: 09/28/2021

q1 n0q2 nono signiture required due to covid-19installed new tube water and water valve checked for leaks everthing is to factory specs

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Los Angeles, CA 90062

Guillermo

Job Details: 09/28/2021

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC1

Near Los Angeles, CA 90016

Gilbert

Job Details: 09/28/2021

i caled tech line again unit stiil not working SR#7731800981 neeed latch and control; ordrng 1 W11322901 (control) and 1 W11316250 (latch) and 1 2man (2man)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Santa Ana, CA 92706

Roger

Job Details: 09/28/2021

"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed new light module and freezer contested unit working as designed now; used 1 W10695459 ( Lite module) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Irvine, CA 92602

Steven

Job Details: 09/28/2021

"Q1 No Q2 No, NO Covid 19Cx complaint was that the DW front door panel has a big scratch on it. I will need to order the dront panel and rs for a later date; ordrng 1 W11416792 (door panel) and 1 W11157086 (stud)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Irvine, CA 92602

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 fill tub was loos repaird ckd working ok

We serviced a

WHIRLPOOL FREEZER

Model KRFF302ESS01

Near Los Angeles, CA 90732

Brandon

Job Details: 09/28/2021

"q1q2-no sign do to covid-19cx concern center rack, and cover are broken, icemaker is missing.diagnosed and found that the cover and center rack are broken and icemaker is missing, and need to be replaced.; ordrng 1 W10884390 (icemaker) and 1 W10827914 (cover) and 1 WPW10671238 (rail-centr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KOSD48OSSE1

Near Tustin, CA 92780

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 clean dif drain ckd working ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Commerce, CA 90040

Guillermo

Job Details: 09/28/2021

Q1no Q2no No signature due to covid 19.Freezer doos gasket is coming off from bottom section can't install back will need to replace fz door.; ordrng 1 W11104482 (fz door.)

We serviced a

WHIRLPOOL COMPACTOR

Model KUCC151LSS

Near Long Beach, CA 90807

Brandon

Job Details: 09/28/2021

q1q2-no sign do to covid-19cx concern not compacting.diagnosed and found that the switch lever is missing. need to order new actuator switch.; ordrng 1 W10342596 (switch-off)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Carson, CA 90745

Christian

Job Details: 09/28/2021

"washer not starting, had to reset board and reinstall pressure hose. no sign due to covid19 q1 q2n"

We serviced a

WHIRLPOOL DRYER

Model WGD560LHW1

Near Los Angeles, CA 90038

Pablo V.

Job Details: 09/28/2021

replace bad motor blower base pulley and housing noise dont stop call tech support the said that unit is not reparable sr # 7731859591 request completed q1 q2 no sign covid 19 auth # WYPAT00NL1.5

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Bellflower, CA 90706

Larry

Job Details: 09/28/2021

1q2no--no sign covid-19-----f7-e---repaired stuck shifter and recal. ran automatic test cycle for correct operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Anaheim, CA 92802

Javier

Job Details: 09/28/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Anaheim, CA 92805

Roger

Job Details: 09/28/2021

"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Customers complained things freezing in the refrigerator. Check refrigerator temperature refrigerator was at 36 degrees and freezer temperature was at 5 degrees controller satisfy for freezer and 39 for refrigerator. Also noticed packages push all the way to the back wall explain to customer they have to be moved out from the back wall so air can circulate also lubed right lower hinge"

We serviced a

WHIRLPOOL WINE COOLER

Model KUWS24RSBS00

Near Los Angeles, CA 90044

Guillermo

Job Details: 09/28/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Long Beach, CA 90808

Larry

Job Details: 09/28/2021

1q2no--no sign covid-19---insufficient frost pattern---need additional labor auth# for sealed system repair---5 count on return visit; saved tckt

We serviced a

KITCHENAID ICE MAKER

Model KUIX505ESS1

Near Santa Ana, CA 92705

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 low water orderd valve; ordrng 1 W10897719 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Los Angeles, CA 90018

Benito

Job Details: 09/28/2021

installed defective control pump and stike/tested with cx. q1 no q2 no

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Los Angeles, CA 90037

Gilbert

Job Details: 09/28/2021

instaled compressor eavp inst cust wait 24 hours to be normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Redondo Beach, CA 90278

Robert S.

Job Details: 09/28/2021

Q1 no Q2 no.No signiature due to covid-19. Replaced the freezer evaporator coil and the unit will not hold a vacuum. Pressurized the system and found the leak coming from the cabinet where the freezer heat exchanger runs through. Called the techline and the refrigerator has been deemed unrepairable. SR#7731858944

We serviced a

WHIRLPOOL OVEN

Model JJW2430DP03

Near Irvine, CA 92620

Carlos

Job Details: 09/28/2021

"q1-no,q2-no, no sign due to covid-19--- stuck key error code. ordering panel console; ordrng 1 W11236887 (console)"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC1

Near Los Angeles, CA 90016

Gilbert

Job Details: 09/28/2021

i caled tech line again unit stiil not working SR#7731800981 neeed latch and control; ordrng 1 W11322901 (control) and 1 W11316250 (latch) and 1 2man (2man)

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Carson, CA 90745

Christian

Job Details: 09/28/2021

Unit not draining out water due to something having broken down and clogged drain pump. needs new drain pump. ordering parts. cx willl call to schedule appointment; ordrng 1 W11458345 (pump)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Irvine, CA 92602

Steven

Job Details: 09/28/2021

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near La Mirada, CA 90638

Oriale P.

Job Details: 09/28/2021

"found scratch on inside liner wall on left side, cust thinks i did the damage when i installed broken shelf holder. i didnt have any issues when installing part, called techline was told cosmetics are covered only 30 days, recommended to cover with special tape. pls direct ship part to cust no tools needed. sr#7731856591not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 DSW11238399 (tape)"

We serviced a

WHIRLPOOL REFRIGERATOR SBS

Model WRS973CIHZ00

Near Stanton, CA 90680

Ramon H

Job Details: 09/28/2021

Q1Q2 no no sign due to covid 19 cx has a little bit of condensation caused by ambient air temp no further issues

We serviced a

KITCHENAID OVEN

Model KODE900HSS00

Near Orange, CA 92867

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 whrlpool cloos to get D/L auth pls call for D/L; ordrng 1 W11294388 (cntrl-elec) and 1 W11294389 (cntrl-enec) and 1 2manjob (2man job) and 1 dolly (dolly)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS01

Near Long Beach, CA 90808

Oriale P.

Job Details: 09/28/2021

"found microwave unit not needs parts replaced, cust is unsure if he wants to go thru with repair, pls order parts in estimate if cust calls back. not signed due to COVID-19 protocol. Q1: No, Q2: No"

We serviced a

WHIRLPOOL FREEZER

Model KRFF302ESS01

Near Los Angeles, CA 90732

Brandon

Job Details: 09/28/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near La Habra, CA 90631

Javier

Job Details: 09/28/2021

"complain leaking from dispenser, checked water dispenser, unable to see any drips, water dispenser dripping water a normal amount, cleaned excess water from dispenser drip tray, Q1NQ2N NO SIGNATURE DUE TO COVID19 PROTOCOL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Los Angeles, CA 90047

Pablo V.

Job Details: 09/28/2021

unit need a new evap customer need a morning appot only; ordrng 1 W10836706 (evaporator)

We serviced a

WHIRLPOOL WASHER

Model GHW9300PW4

Near Manhattan Beach, CA 90266

Robert S.

Job Details: 09/28/2021

Q1 no Q2 no.No signiature due to covid-19. Checked the washer and found error code F02. Found debris in the pump filter. Removed the debris and tested drain operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Redondo Beach, CA 90278

Christian

Job Details: 09/28/2021

"Consumer states unit had leaked twice but hasnt leaked again since calling in for service, ran multiple test cycles and wasnt able to reproduce leak either. Did adjust gasket just to be safe. no sign due to covid19 q1n q2n"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Santa Ana, CA 92705

Sarkis M.

Job Details: 09/28/2021

q1q2 no no sing c19 leaks water from dispenser orderd valve --------x----------; ordrng 1 WPW10179146 (valve-inlt) and 1 W11423784 (DOOR-ICE)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCP22EXMP5

Near Redondo Beach, CA 90277

Jonathan

Job Details: 09/28/2021

q1 n0q2 nono signiture required due to covid-19cx had filter light on reset filter icemaker started harvest cycle everthing is working to spec

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDM02

Near Long Beach, CA 90814

Chris

Job Details: 09/28/2021

Fz evap has a buildup or restriction in the evap coil where the cap tube meets. I'm going to need to replace the evap coil due to the restriction.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Fullerton, CA 92832

Denis

Job Details: 09/28/2021

Intermittent issue. Called tech line and was advise to reace harness and shifter.; ordrng 1 W11130932 (Lower harness) and 1 W10913953 (Shiffter)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Carson, CA 90745

Christian

Job Details: 09/28/2021

Lower oven front glass broke and needs to be replaced.; ordrng 1 W10839793 (nameplate) and 1 W11354870 (glassdoor)