David - Palos Verdes Estates, CA
Prompt and great service
Susan - Long Beach, CA
Fixed my problem promptly and was very professional and courteous.
Jamie - Long Beach, CA
Fixed the problem that A&E cannot fix
Ha - Fountain Valley, CA
My Maytag French Doors Refrigerator has got a freezing problem in the freezer compartment. A&E did the repair but cannot fix the problem. I called extended warranty again, they sent Paradise Appiance Service to repair. Paradise came and just reset something using the keypad of the frid. and the problem has gone.
Great Service, Efficient, Courteous
John - Huntington Beach, CA
Paradise is the best team we have Ever worked with. They are so efficient, courteous, and helpful. Our refrigerator works better than it did when we bought it brand new. Highly recommend them!
Charlene - Santa Ana, CA
Dorothy - Buena Park, CA
Very professional, on time each trip and knowledgeable because it didn’t take a long time to complete
Kristin - Long Beach, CA
Very happy with service
Rajinder - Norwalk, CA
Great service and professionalism
Jose - Whittier, CA
Great service, on time and very professional.
Great Customer Service skills.
Seabluff - Los Angeles, CA
Dishwasher warranty work
Wendy - Costa Mesa, CA
Ray was the Best!!!
Peggy - Los Angeles, CA
Ray was key to making this repair happen seamlessly. Nicest guy ever and knew exactly what was up. Total professional and speedy and communicative. He's gold!
Andrea - Los Angeles, CA
Rose was great. On time and very knowledgeable. Diagnosed my dishwasher issue quickly and fixed the problem
Chris - Long Beach, CA
Betty - Fountain Valley, CA
Great service! I’m very satisfied and recommend Paradise to anyone needing appliance repair.
Melinda - Laguna Niguel, CA
Kari - Los Angeles, CA
Precise , on time and solves the problem.. it’s a trifecta it never happens. Super professional, courteous and professional. I would highly recommend them! Service is impeccable
Efficiently performed a great service call.
Big Jim - Long Beach, CA
Victor was very efficient and worked very hard to clear the "iceberg" that had accumulated at the freezer bottom. He was clean, efficient and courteous.
Jacki - Lake Forest, CA
Our technician was great! Professional, helpful and knowledgeable!
Armand - West Hollywood, CA
Jamie did a great job and explained why I was having the frost problem in the fridge. He' fixed it ad it works perfectly.
Paul - Long Beach, CA
My ice maker is not fixed. It is doing exactly what it did before my “ service”. It makes ice. It does not crush ice and when it dispenses ice the door does not close causing the ice to defrost. I am not sure exactly what she did while here but nothing was done to fix my refrigerator ice maker problem.
Great service, exceptional knowledge
Wesley - Huntington Beach, CA
Christina - Huntington Beach, CA
Very happy his services
Gary - Lakewood, CA
Lori - Huntington Beach, CA
Lights in my freezer are out again and the refrigerator lights are dim
Darrell - La Mirada, CA
Super grey experience
Mark - Coto de Caza, CA
Went very smooth
Christopher - Long Beach, CA
Patricia - Huntington Beach, CA
Genaro - Norwalk, CA
He was very prompt. Everyone was asleep and he was as quiet as he could be.
Great job, on time and effective!
George - Huntington Beach, CA
Manuel - Los Angeles, CA
Great costumer service
Fathy - Huntington Beach, CA
He was professional , knew what he was doing
Sean - Irvine, CA
Larry - Huntington Beach, CA
Very friendly and helpful!
technician was great.
Betty - Santa Monica, CA
The technician who serviced my dryer was knowledgeable and enabled my appliance did a good job, left the site clean and changed my opinion of Paradise appliance, the tech here last year left me very dissatisfied.
Hope to get Enrique Martinez on every service.He is expert, quick, knowledgeable, neat,and offers welcome advice when asked.He is very very good.
Patrick - Redondo Beach, CA
Jerilyn - Cerritos, CA
Whirlpool Refrigerator repair
Sue - Irvine, CA
Naomi - West Hollywood, CA
Francisco explained everything that he was doing and was very knowledgeable.
Maritza - Pico Rivera, CA
James - Fountain Valley, CA
Jaime - Whittier, CA
This Company operates just like their Yelp reviews say, Terrible. The Tech was Rude and Unprofessional and the Only reason he was even let in the house is because "Paradise" is an authorized repair facility for Kitchenaid.
Angela - Long Beach, CA
Allan - Garden Grove, CA
Great service. Very knowledgeable. Professional. Thorough. Went above and upon than expected.
Michael - Santa Monica, CA
Too expensive for time spent.
Aaron - Los Angeles, CA
Alvina - Cerritos, CA
Very professional. Did an excellent & fast repair. Had the parts with him & had the washer up & running in little time
Richard - Long Beach, CA
Mike - Manhattan Beach, CA
Kyle - Los Angeles, CA
Great communication with the technician.
The service itself was outstanding. The service tech was efficient, knowledgeable and friend l, but explained everything to us in laymen terms. He
Beth - Tustin, CA
Customer service was terrible Technician was outstanding
On time service by a knowledgeable, efficient and friendly technician.
William - Hawthorne, CA
Mary - Los Angeles, CA
The technician, Raymond, provided excellent service. He seemed very knowledgeable and worked until my problem was solved.
Marcos - Los Angeles, CA
Great services , really friendly and professional. Thank you for your help 🙂
Eugenia - Rancho Santa Margarita, CA
Great friendly service
Great service technician
Greg - Long Beach, CA
Technician was very knowledgeable and gave me some good information on preventive maintenance (preserving) my dishwasher.
Robin - Los Angeles, CA
Jamie was great, understanding and very professional.
Anthony - Los Angeles, CA
Setting up service appointment was super easy and quick. Service representative arrived on-time as described by dispatch center. Francisco did a great job is assessing the repair need, explained the process, and contact the appliance make to describe a possible design flaw in the appliance. On the second visit, Francisco completed the repair quickly. Awesome experience, thank you!
Mark - Coto de Caza, CA
Did what they said they would
Penelope - Santa Monica, CA
Pablo was knowledgeable, friendly, timely, and helpful.
Debra - Los Angeles, CA
Seem very knowledgeable
Nora - Los Angeles, CA
arrived on time and was pleasant to interact with
Deborah - Irvine, CA
The technician deemed that I did not have electricity running to the outlet which ultimately was not the case. But it gave direction in finding the problem.
Best Tech Ramon
Nancy - Anaheim, CA
My tech gave me 100% satisfaction. He was kind enough to take the time to explain everything that went wrong with my washer and dryer!!!
Johnny On the Spot
Marlene - Huntington Beach, CA
Johnny was prompt, courteous, and efficient. He not only fixed our washer and dryer, but also gave me tips on how to keep it running smoothly. I appreciated his positive spirit and interest in giving us excellent service. Thank you.
"Good fast clean service".....
Kimberly - Long Beach, CA
Charles - Redondo Beach, CA
Shela - Irvine, CA
He listened to my concerns and discussed options.
Excelente servicio. Excelente empleado
Beatriz - Costa Mesa, CA
El empleado dió un excelente trabajo, fué cordial y amistoso. Explicó muy bien el problema de mi refrigerador. Quedé contenta y satisfecha hasta ahorita. Gracias
Pauline - Cerritos, CA
Chris was my service guy and he was very fast and efficient. He also knows the problem and repair it well. Excellent service.
Julie - Huntington Beach, CA
Jon - Bellflower, CA
Janice - Fountain Valley, CA
Super qualified tech very honest
Julio - Westminster, CA
Good job thanks
Joy - Trabuco Canyon, CA
Because he thought it was fixed, he closed my claim and now it has to be reopened and another appointment had to be set up in order to get it fixed. It was not fixed and he said he was going to order a new freezer so that the ice maker could be fixed.
K - Trabuco Canyon, CA
Very satisfied. Our service professional was congenial, kind, gracious and talented. Would use this organization again.
Great service excellent
Eric - Inglewood, CA
Rochelle - Los Angeles, CA
Great service, and CSR agents was awesome even on the phone
Unhappy wasn’t able to fix
Gary - Lakewood, CA
Overall experience was above average just unhappy couldn’t fix my microwave Was told will be back in 2 weeks to fix
James - Rancho Santa Margarita, CA
Mani - Lake Forest, CA
Thank you very much Sam (Sarkis) for figuring out why the ice dispenser on our frig was not working after the previous repairman replaced our frig door. After finding out that not all the parts were transferred from the original door to the new one, you quickly ordered the missing parts and scheduled the next appointment to install them. You promptly showed up to finish the job when the parts arrived and did an excellent job. My Jenn-Aire refrigerator now dispense ice once again, like it should. Thanks again Sam. Job well done.
Sarah - Fullerton, CA
Tech explained everything very well and opened my cases in further than before. Appreciated his dedicated to resolving my on going problem
Francis - Newport Beach, CA
Arrived on time knew what needed to be done
Andrew - Laguna Woods, CA
Broken spring in combination Microwave/Oven
FPC - Santa Ana, CA
It took a bit of doing and researching, but after two visits and two technicians, the door works great.
Excellent Service by Paradise Appliance's Jorge Almerco
Marcus - Trabuco Canyon, CA
Jorge Almerco is highly experienced and fixed the problem with our Whirlpool Refrigerator. He arrived on time, went right to work, evaluated the problem and made necessary repairs. Great job!
George - Costa Mesa, CA
Very knowledgeable , helpful and completed service in a timely manner. Thank you so much!
Great service company
Todd - Los Angeles, CA
If you have whirlpool and in my case from Ikea you can't go wrong!
Joe - Santa Ana, CA
Irwin - Huntington Beach, CA
Plain and simple, great service
Cyrus - Fountain Valley, CA
Edwin - Cerritos, CA
Very nice experience with Larry
Polite ,on time/ quick fix like he called me and told me he was on his way
Marieta - Whittier, CA
knew quickly what was wrong
Albert - Santa Ana, CA
Technician diagnosed the problem fast and was able to make a appointment that fit my availability to fix the problem
Beverly - Los Angeles, CA
Robert - Cypress, CA
Carol - Westminster, CA
He did a great job and was very helpful
Honest and Efficient
Mark - Aliso Viejo, CA
Sarkis was both Honest and Efficient. I'll return to Paradise Appliance and Sarkis in the future.
Lihn - Long Beach, CA
Bad customer service
Gail - Garden Grove, CA
Nice person; good service.
Elizabeth - Villa Park, CA
Mr. Mosessian was on time and asked me about the problem with the KitchenAid refrigerator. I told him that when I had a new floor installed, the tiler spotted water under the fridge and thought there might be a leak. After close inspection, Sarkis discovered that the drip pan had probably been dislodged when the fridge was moved for tile placement, thus spilling some of the water accumulated in the pan. He did not find any other leaks, thankfully!
St Peter - Hawaiian Gardens, CA
very attentive andefficient
Very friendly and efficient
Klaus - Los Angeles, CA
Beverly - Fullerton, CA
Courteous, determined problem quickly, and went out of his way to fix problem
Enrique was excellent
Daniel - Redondo Beach, CA
sick - Santa Monica, CA
great service - ice maker now works
John - Hawthorne, CA
Knowledgeable & Professional
Robbie for Stephan (owner's son) - Los Angeles, CA
Edi diagnosed quickly and fixed the problem.
Jorge came in to replace and repair the problem that he found at a previous visit. Great service, identified the problem and repaired the it promptly.
Zane - Mission Viejo, CA
Excellent response to a situation that required replacement of parts. Appreciate his service and knowledge and ability.
Marzena - Redondo Beach, CA
They were very thorough on this visit and removed the Freon and cleared the system, and so far we are not having the problem we had before.
Yesol - Westminster, CA
Carlo - Beverly Hills, CA
I was very impress by the professional way how’s they’re Handel and preforming the repair work in my refrigerator
Severine - Los Angeles, CA
The service provided was professional and quick.
Karrie - Gardena, CA
Anthony - View Park-Windsor Hills, CA
Professional and timely service
Gabby - Huntington Beach, CA
Chris was super nice and efficient!
Teresa - West Hollywood, CA
Service technician was prompt, courteous and took the time to address a few concerns I had. Seamless experience
Reidun - Villa Park, CA
awful service they have come out 4 times and washer is still not working!!!
Mary - Huntington Beach, CA
this company should not be named Paradise it should be living hell. The tech was very nice and not his fault that his company gives him limited information on what prior work has been done on the washer. so of course they continue to order the same part that keep burning out. Hopefully now they have requested the right part and we can have a washer after 5 times of them coming out in the last 5 weeks.
Albert - Los Angeles, CA
Gloria - Huntington Beach, CA
Hao - Bellflower, CA
Cameron - Irvine, CA
Ramon is the Best!!
Thomas - La Mirada, CA
Ramon has worked incredibly hard and he is the reason that I am giving a testimonial regarding my service. I am upset enough that my less than three year old $2,500 KitchenAide double oven needed any kind of repair, but Ramon was awesome and worked diligently to minimize my repair expense. He communicated everything in a caring and detailed manner, and was very prompt and arrived when he said he would. He really took care of things, and now I just have to contact KitchenAide and give them a piece of my mind. I am back in business, as I love to cook, and all the thanks goes to Ramon.
Teri - Cypress, CA
Larry was professional and kept things neat and double checked that everything was working before he left! Would definitely use Paradise again!
Meg - Los Angeles, CA
Jaime was super friendly and polite. He fixed our office fridge fast and efficiently. He was also accommodating with my time and made the process very simple. I highly recommend this service.
Kathleen - Mission Viejo, CA
Our technician, Sam, was wonderful. Upon arriving he asked if I wanted him to wear "booties" to protect our flooring. This small question let me know that he respected us and our home. He was courteous and very knowledgeable, explaining what he was doing while investigating our problem. He found the problem and was able to order the part that day. Our refrigerator was repaired in 2 days. We have appliance insurance coverage so the price is unknown to us, but I would call Paradise Appliance because of the professional technician, Sam, and I hope all of their other technicians the same.
Terry - Downey, CA
Oriole was professional, knowledgeable, and courteous! The best service tech I’ve had in years. He is an asset to your company and should be commended highly!
Paul - Hawthorne, CA
Francisco - Cerritos, CA
Great service. Very knowledgeable
Glenda - Seal Beach, CA
awesome repair man
Doris - Newport Beach, CA
Francis was efficient, friendly and very professional! i would ask for him again!!! the work was under warranty which i appreciated!!! i would highly recommend your company!!!
Steve - Newport Beach, CA
Technicians have been to the house twice and they have not fixed the ice maker. This is our second home so we are not there all of the time. The first time they came my nephew met them at the house. My nephew said the technician told him it was fixed. When we arrived a week later no ice was being made. We called and set up another appointment and they came and determined what was wrong and had to order the parts. Another appointment was made and the day of the appointment he was sick so another appointment was set up which my wife requested a morning appointment. They told her yes but then they called to tell her it would be a 1 - 4 appointment which she could not do. Another appointment was set up for last Wednesday for 8-11. We were not there but our house keeper would be there. At 10 my wife called to ask when they we’re coming and a lady answered and they were on their way. The house keeper stayed until 11:15 as she had another appointment. The technician called my wife at 12:30 to tell her they arrived at our house however my wife was 300 miles away. This has been very frustrating as my wife was there for 2 weeks and your service could not get this done. My wife will be back down on Friday May 24th and available to meet a technician. Let us know if we can get a early morning appointment. Thanks Steve and Melinda Church
Alice - Whittier, CA
The Tech was great in his explanation in everything I asked him and he was very informative on the problem of my appliance. He was friendly great personality. You have a great employee there. Thank you.
Mark - Santa Ana, CA
Karen - Lake Forest, CA
Diane - Newport Beach, CA
Amber - Huntington Beach, CA
As an appliance service person. He fixed the problem, temporarily. As a person who gets their costumers through HD, he sucked. He refused to speak to the HD rep even though the HD was on speaker phone and saying out loud, “ it’s the technicians job to call us and let’s us know regarding the lemon item.”
Pancy - Lake Forest, CA
It would be good if Paradise Appliances educate their staff to wear booties before entering a client's residence. I had to request our service guy to wear booties. My first name was incorrect on the receipt!
Jonathon - E RNCHO DMNGZ, CA
Ralph - Huntington Beach, CA
Chris came here with the correct parts and quickly installed them to our satisfaction.
Cheryl - Los Angeles, CA
She kept coming back, determined to get my washer fixed.
Good professional service
Howard - Inglewood, CA
Jonathan - Albuquerque, NM
Rick - Mission Viejo, CA
Fast and efficient service.
Oneyda - Gardena, CA
Corbin - Los Angeles, CA
Pablo was fast and reliable. Really good at his job.
Great Service, Awesome Price
Catherine - Los Angeles, CA
Pablo Villalta was a very professional and knowledgeable repair person, who knew what I needed. He made excellent recommendations. I was very pleased for him taking the time to explain what was going on with the washer and what I needed to do.
fixed the problem
Harold - Huntington Beach, CA
Patrick - Irvine, CA
There is no more problem in the refrigerator. However, The freezer started to have icing. There is also water stain shown on the floor. We will contact your office.
Francis - Gardena, CA
Your service techision did a wonderful job the light is our and he show my wife how to resolve the problem the next time I change the filter I could not figure it out and i consider myseft preity smart LOL I was not at home but please give him my thanks Best Regards Francis B. Earley
Service was great.
Pinkie - Los Angeles, CA
Raymond was a great service Technician. He was patient, understand, knowledgable and very professional.
Antonia - Los Angeles, CA
Miguel - Whittier, CA
Great work on time and friendly
110% Professional @ Knowledgeable!!
Glenda - Huntington Beach, CA
Chris Z. was the technician who came out. He was professional from the start, first, putting on booties to cover his shoes b4 walking in our door. I’ve never had an appliance technician do that in my entire 60+ years & it really set the tone for the entire visit! Chris Z. was so professional & knowledgeable & he answered every question I had without hesitation. He was incredibly personable as he went about his work. He was also attentive & empathetic & listened to every single thing I told him about our month+ long journey, with 5 appointments with Home Depot’s installation company & 3 total new dishwashers installed (& BTW, after Chris Z. ran his diagnostics, he verified that the dishwashers had been correctly installed, which I had already truly believed, so to my relief, he told me that none of this had been the fault of the installation company!). When I told him of all the trouble we’ve had, not only with only our brand new appliance(s) not working correctly, but to make matters even worse, especially with the “Customer Escalation Reps” at Maytag & the totally unprofessional & frankly rude & condescending way they “handled” our problem, Chris Z. listened intently. When I told Chris Z. what the Maytag “Customer Escalation Reps” had told me what their “fix” was for our recurring problem with THREE of their dishwashers of the same model & I advised him that I had asked many people who have had brand new dishwashers installed within the past year if THEY had ever heard of such a thing & none of them had, plus that not even the regular Maytag Call Center Reps had ever told me such a thing on multiple calls to them, he said HE had never heard of such a thing either & then he went above & beyond. He made a call to your company’s Master Technician & asked him if HE had had ever heard if what I was told by the Maytag “Customer Escalation Reps” was a fix for our problems & if it was a fact, as had been stated by Maytag. The Master Technician told Chris Z. no, he had never heard of such a thing either, not as it being a “fact” as Maytag had stated & not as a fix for our recurring problem with 3 Maytag dishwashers (thus far!). After literally being browbeaten & handled in such an uncaring, rude, utterly condescending & totally unprofessional manner by the Maytag “Customer Escalation Reps” (who BTW, were both located in a Call Center in Tennessee), your company, Paradise Appliance, and your wonderful technician, Chris Z., restored my faith in the appliance industry. Chris’s very human & caring approach (vs. the rude & robotic approach from Maytag!) made me feel like after everything i’d gone thru over the past month+, including the FIVE business days I’d given up waiting on Home Depot’s installation company’s technicians to come to my home, after having 3 dishwashers installed & then after the abhorrent treatment I’d received at the hands of the two Maytag “Customer Escalation Reps” that in the end, it was going to be ok. And we agreed after performing the “fix” I’d been given by those Maytag reps for the exact length of time specified, Chris wanted me to please call & let him know if the problem had finally been remedied. And if not, he would escalate the issue to Whirlpool, Maytag’s parent company. Chris Z. was simply a wonderful breath of fresh air, when I needed it the most. I have his card put away for safekeeping, plus I’ve added your company’s contact Information to My Contacts in my iPhone, because if I EVER have a problem with ANY of our appliances, I will definitely be calling Paradise Appliance for help!! Chris Z. represented your company in a manner of which you should be so very proud! If I could rate him 100 stars, I would happily do so! He represented your company in the best way possible. Thank you for having such a professional & knowledgeable technician & such a wonderful person as a part of your company.
Mr - Los Angeles, CA
Scott - Los Angeles, CA
Victor - Inglewood, CA
Arrive on time. Ordered the parts and fixed the problem.
Cynthia - Santa Monica, CA
He was outstanding. Knowledgeable about older machines. A definite problem solver.
Laura - Los Angeles, CA
Service Repair for Amana Dishwasher
Patsy - Huntington Beach, CA
I had to rearrangement my appointments as the service person was to come between 2 and 5 pm. Received a call in the morning changing the time between 10 a.m. and 1 p.m. The dishwasher leaked and ruined my bottom cabinets in the kitchen and flooring in the whole house. Insurance paid the repairs -- but now I now that my insurance premiums will be going up. After the work was completed in the house -- we reinstalled the dishwasher and it leaked again. My service man went and bought a new hose and tried again -- but this time it leaked again. I WILL NOT be installing the dishwasher -- and will again call Amana to see if they can make me happy. The dishwasher was purchased in late August and installed on September 1. I am a single lady and it probably was used less then 10 times between September 1 and January 10. Also, right after I had the dishwasher installed, it was not drying properly and the service repair man said to use the drying liquid which I did -- but the dishes never dried enough -- I had to dry them with a dish towel.
Joy - Huntington Beach, CA
Ice Maker on the ice
Datiana - Inglewood, CA
Rodolfo - Los Angeles, CA
David - Cerritos, CA
Victor did a great job, very knowledgeable and proficient. Quick courteous service, HIGHLY recommended!
Angela - Los Angeles, CA
Kelley - Huntington Beach, CA
Brad - Redondo Beach, CA
Enrique Martinez was very professional. Not sure if the problem was solved, so far so good:) Enrique was great. Thanks, Brad Wilson
I’m very satisfied with Robert Sims fixing my washer. He’s is very awesome!
Thanh - Los Angeles, CA
Pamela - Mission Viejo, CA
Fridge still doesn't work, going to have to take another day off.
Bill - Garden Grove, CA
Calvin - Anaheim, CA
The service provided by Sarkis was highly professional and very knowledgeable with the may tag dryer. He attacked the problem to resolve it to the customers satisfaction. I highly recommend him for any repair request.
John - Los Angeles, CA
repair man was great
Matt - Los Alamitos, CA
Joe - Fountain Valley, CA
Geneva - Los Angeles, CA
The repairman arrived and I believe he do a thorough repair in a time efficient manner! He explained his repair procedure to me!
Kristen - Lakewood, CA
Victor was awesome: professional, friendly and knowledgeable.
Robert - Fountain Valley, CA
Penelope - Santa Monica, CA
Edi understood the problem, fixed it, and gave pointers about how to avoid it in the future. Friendly and helpful. There was no charge because washer was newly bought.
got job done
Riel - Redondo Beach, CA
Robert - Downey, CA
Tech. was very courteous and helpful
Melquiades - Los Angeles, CA
Kim - Hermosa Beach, CA
Professional and prompt!
Cristina - Long Beach, CA
Chris was very professional and nice!
Jorge has a Great Customer Service and extremely knowledgeable
Esperanza - Irvine, CA
Very pleasant and efficient
Suzanne - Seal Beach, CA
Michael - Laguna Woods, CA
Good was professional
Meliton - Los Angeles, CA
The service provided was very professional. The rep gave us some good information on how to care for our refrigerator.
Service Maytag Washer Under Warranty
Moon - Rossmoor, CA
There was a small water leak upon first use of the washer. The problem was quickly found to be a pinhole puncture in the outlet water hose and was sealed by adhesive and tape. In addition the dryer was also checked to make sure it was ok and door was lubricated to open better. The service person was friendly and very helpful in answering questions and cleaned the washer after repairs.
Not so great service
Zucy - Los Angeles, CA
More than two weeks without a washer. Was told I would receive a call before arrival and never did.
Jonde - Santa Ana, CA
" great servvice, awesome price"
James - West Carson, CA
Ikea warranty good
Christine - Costa Mesa, CA
Quickly scheduled appointment and technician efficient. Time will tell if his diagnosis for issues with new fridge/ freezer will solve problems
Great service. Very fair pricing.
Mark - Long Beach, CA
You are my go to appliance repair moving forward. We have 7 properties and I’m sure will be using you again.
Technician is excellent and knowledgeable
Tomaz - Los Angeles, CA
Antonio - Torrance, CA
Lenore - Los Angeles, CA
very good and professional service representative.
Robert - Huntington Beach, CA
DISHWASHER KITCHENAID KDFE104HPS0 q1 q2 no no sing c19 unit ckd working normal
DISHWASHER JENN-AIR JDB8200AWS4 cx needs tub; ordrng 1 WPW10681507 (tub-dishwr)
REFRIGERATOR KITCHENAID KSSC48QVS02 q1 q2 no no sing c19 repair ice baket handle ckd working ok
DISHWASHER WHIRLPOOL WDF520PADM7 replace drain hose run test ok request completed no leaks Q1no Q2no no sign covid 19
DISHWASHER JENN-AIR JDB9200CWK1 the air gap is the problem its clogged up and needs replacement sent cx a picture of it q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL GC3PHEXNS02 Customer complaint overheating and not cooling : find bad fan for compressor installed but compressor not responding got overheat gave estiamte customer declined q1nq2n no signature per covid19
RANGE-GAS JENN-AIR PRG3010NP stove needs parts to fix part is no longer available cx says she will call someone else gave cx part numbers q1.noq2.nono signature due to covid19
RANGE JENN-AIR JGRP548HL00 pull rangea out install sensor and bad control run test ok request completed Q1 no Q2no no sign covid 19 AUTH # JSA3R00NL2
DISHWASHER WHIRLPOOL WDTA50SAHZ0 dish washer need a new sump pump sensor and strike; ordrng 1 W11087376 (sump pump) and 1 W11084121 (sensor) and 1 WPW10544004 (strike)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "founda block of ice buil on the ASSEMBLY, MOTOR BOX clean all ice testok request completed Q1no Q2 no no sign covid 19"
WASHER WHIRLPOOL MVWC565FW2 advise customer about door and how to use each cycle test ok request completed Q1no Q2no nosign covid 19
DRYER MAYTAG MGDX655DW2 "replaced broken timer not advancing to stop, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER KITCHENAID KDTE254ESS2 unit need a new panel; ordrng 1 W10902370 (panel)
REFRIGERATOR JENN-AIR JFC2089BEM01 replace broken humidity control test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR KITCHENAID KBFS25EWMS3 "tech replaced faughty fzr door gasket and removed ice covering fzr, all test good.q1no q2nono sign due to cv 19"
WASHER MAYTAG MVWC565FW2 water was turned off and needed to to turned on q1no q2no no sign covid19
RANGE JENN-AIR JGRP430WP01 "found oven display board stuck unable to use oven not heating needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10464535 (cntrl-elec) and 1 WPW10145531 (cntrl-elec) and 1 W10888661 (cntrl-elec) and 1 WP4450249 (thrmst-fix)"
REFRIGERATOR WHIRLPOOL WRT112CZJW00 leak in sealed system called tech line R600 unit SR#7728770614 q1no q2no no sign covid19
WASHER WHIRLPOOL WFW5620HW0 "new main ctrl part was not same as original part, missing connector called edwin to reseach correct part not signed due to COVID-19 protocol. Q1: No, Q2: No auth#wsae9sapl2; schdld next appmnt for 9/18 FRI !"
OVEN KITCHENAID KEBS147DBL7 the customer thought this call was just to open the oven the oven is 20 years old the oven latch isnt engaging part is not available q1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KSCS25INSS00 i replaced the valve but the other hoses tarted leaking the internal one to they are old explained to cx q1.noq2.nono ginature due to covid19
WASHER WHIRLPOOL WFW95HEDC0 the washer is giving an of out of balance code cx is washing king size comforters explained to customer that when its a king size comfortner it might go out of balance beacause its a heavy load with the smelling she is not using the clean washercycle which i explained how to use and why its important q1.noq2.nono signature due to covid19
REFRIGERATOR WHIRLPOOL n/a wanted to check fridge but there is no water to oocate the leak cx does not want to pay for the visit because their no water coming out his valve which he closed
ICE MAKER WHIRLPOOL WRS315SDHZ04 "q1-no. q2-no. no sign of covid-19---- ice bucket was broken, replaced part. unit is working okay"
DRYER-ELECTRIC WHIRLPOOL WED5620HW0 cx had loose unplugged wire to main control causing no heat connected secuerly and tested working good CALLED TP WS9VRS9NL2
WASHER WHIRLPOOL WTW5000DW2 cx needs gearcase wants to call tp for labor adjustment
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found water everywere in ff section needs help on return visit to replace part, not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11168758 (reservoir)"
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "cust getting freezing temp on top shelf & crushed ice when set to cubes, replaced air damper & solenoid, tested woeking ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "q1-no. q2-no. no sign of covid-19-------checked temp. rc was at 37 and rz was 5 .replaced rc thermistor and control board, tested okay. working properly"
LAUNDRY CENTER AMANA NGD4655EW2 "q1-no. q2-no. no sign of covid-19-- cx stating dryer takes too long to heat up. exhaust vent has a hole on it, advise cx to replace exhaust vent hose. dryer is heating up propely cycles are working"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Q1 no Q2 no.No signiature due to covid-19. Replaced the evaporator fan motor and thermistor assembly.
WASHER MAYTAG MHW8630HC0 "q1-no, q2-no, no sign of covid-19--- replaced motor pump and dispenser. tested washer. unit is working okay."
WASHER WHIRLPOOL WTW7300DW0 ordered new main control and ui board q1no q2no no sign covid19; ordrng 1 W10812422 (cntrl-elec) and 1 WPW10581874 (pump-water) and 1 W11102318 (console)
DISHWASHER MAYTAG MDB4949SHZ1 "q1-no.q2-no. no sign of covid-19-- cx is having issues with drying. tested heater as well as other components. dishwasher passed test mode, heater is okay. cx is not happy with the unit. advise cx to contact customer service"
OVEN JENN-AIR 111111111111 q1 q2 no no sing c19 left front burner igniter cover with food cleaned ckd working ok $134.95 with servive call and labol
WASHER AMANA NTW4516FW3 customer did not know how to use her washer she is elderly and could not get it to start explained to her how to ue it what kind of soap and how much the washer needs and the cycles to the washer cx is happy nowq1.noq2.nono signature due to covid19
DISHWASHER MAYTAG MDB4949SHZ0 "per female not cleaning the dishes i put it to work and showed to female that is sparying, but she insisted it wasn't cleaning so i explained also about the hot water that needs in order the soap to work better i called partner tean sr#7728700683"
REFRIGERATOR JENN-AIR JFFCC72EFP02 freezer temp remove door remove steam all ice from evap intall door back test ok request completed Q1no Q2 no no sign covid 19 auth # JSAH2SAAPL2
DRYER WHIRLPOOL WGD560LHW0 "q1q2 no no sig cvd19 protocol sensor issue not sensor detected, fixed sensor harness and ran in diag, its now sensing clothes, also fixed door issue with unit not closing proeprly"
MICROWAVE WHIRLPOOL WHM31017HS3 ordering parst; ordrng 1 W11441128 (fan) and 1 W10892389 (board)
DISHWASHER WHIRLPOOL WDT970SAHZ0 "q1q2 no sig cvd19 protocol dishwasher issue with the dispncer spring not allowing unit to open up dispncer, opened dispncer and fixed spring assembly replaced, tested unit no furtehr issues"
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "q1-no, q2-no, no sign of covid-19--- ice maker is leaking, need to order parts.; ordrng 1 WPW10347093 (ice container) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
VENT HOOD WHIRLPOOL n/a this is not a whirlpool appliance
DRYER WHIRLPOOL WGD5620HW0 "replaced faughty themistor, all test good, q1no q2nono sign due to cv 19"
MICROWAVE OTR WHIRLPOOL WMH53521HZ-5 installed panel correctly tested working good
REFRIGERATOR KITCHENAID KURR104ESB00 i ordered up the new panel; ordrng 1 W10797378 (drawer-frt)
RANGE WHIRLPOOL WGG745S0FS replaced panel and tested working good
WASHER WHIRLPOOL WTW5000DW3 cx water valve was stuck recalibrated and tested workingb good
MICROWAVE WHIRLPOOL WOC54EC0HS01 "replaced bad light bulb unit heating & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
OVEN WHIRLPOOL KEBK101SSS00 unable to find proble need a helper and oven dolly customer is going to purchase a new oven
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Q1: noQ2: no no signature due to covid-19ireplaced the valve and now unit is able to make ice
REFRIGERATOR KITCHENAID KRFC704FBS01 Q1 no Q2 no.No signiature due to covid-19. Slow ice production. Freezer temp was 7f and refrigerator temp warm due to blocked vents. Advised the customer on loading.
REFRIGERATOR KITCHENAID KBSN602ESS00 "missing the wedge air both sides if evap. fan assembly .; ordrng 1 2259464 (WEDGE-AIR DUCT,RIGHT) and 1 2259465 (WEDGE-AIR DUCT,LEFT)"
REFRIGERATOR WHIRLPOOL WRS322FDAW00 "q1-no, q2-no, no sign of covid-19--- tube water was leaking from water vlave. replaced parts and tested. no leak; used 1 W11396033 (switch), and 1 wp4373559 (fitting) from stock"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "found fridge air damper obstructed causing poor air flow & freezing temp in ff section, advised cust to allow space do not block damper & make sure there is 1 inch space from back wall for proper air circulation. unit working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER MAYTAG MVWC565FW0 Q1 no Q2 noNo signiature due to covid-19. Checked the washer found an error code of f0-e5 off balance load. agitator stripped hub is stripped gearcase splines rusted. Additional labor#MS8EX00XL2; ordrng 1 W11161960 (agitator) and 1 W10528947 (drive hub kit) and 1 W11205050 (dispenser) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
DISHWASHER WHIRLPOOL WDF550SAHS0 this part needs to be ordered the panel cntrlfor the dishwasher thats whats scratchedq1.noq2.nono signature due to covid19; ordrng 1 W11230397 (panl cntrl)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "found air gap in freezer door gasket not closing all, the way causing ice & frost, reformed gasket with heat to close, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
MICROWAVE OVEN KITCHENAID KOCE500ESS01 q1q2 no no sing c19 pull unit out installed lamp and reintall ckd working ok8/25/20 12:15 MG:
DRYER WHIRLPOOL MGD8630HW "q1-no, q2-no, no sign of covid-19--- dryer not heating , clogged air vent, advise cx to fix issue"
MICROWAVE OTR WHIRLPOOL WMH53521HZ-5 replaced panel no further issues
OVEN WHIRLPOOL KODE500ESS03 cx needs panel and main control cx does wish to proceede
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "q1-no. q2-no, no sign of covid-19---- plastic pieces inside cx ice maker, replaced ice contnr and ice maker, tested. ice maker is working"
WASHER MAYTAG MHW8630HW0 found washer not working with the cold water remove out fron the closer unstack unscrew top panel replace water valve test fill wash spining ok request completed Q1no Q2 no no sign covid19 auth #MS8HLS8NL2
REFRIGERATOR KITCHENAID KDDC24RVS00 Q1 no Q2 NO.No signiature due due covid-19. Installed a dye drier on the under counter refrigerator due to a leak in the sealed system.
REFRIGERATOR KITCHENAID KRSF505ESS01 replaced the pan-snack and the light completed callq1.noq2.nono signature due to covid19
DRYER WHIRLPOOL WGD5000DW3 "door gasket was torn at 1 side about 3 inchs-replaced gasket, q1 no q2 no, i didn't get signature cause covid-19"
WASHER WHIRLPOOL MHW8100DC0 "found cntrl board not responding with cntrl loc on, needs cntrl replaced to repair. cust does not want to repair & was unaware of service fee, very unhappy does not want to pay. no money collected"
REFRIGERATOR WHIRLPOOL KSSS42QDX05 q1 no q2 no no sing c19 customer said unother company came work on sealed system and they told customer need compressor evap condensor condensor i ckd parts no longer avl to repair + told customer bec unader compny workd on in you have to call back same compny
DRYER WHIRLPOOL WGD560LHW0 replace blower motor housing pipe braket test no more noise install back in place request completed Q1 no Q2 no no sign covid 19 auth # ws3bu00nl2
DISHWASHER WHIRLPOOL KDFM404KPS0 q1q2 no nosing c19 orderd manifold; ordrng 1 W11174340 (MANIFOLD)
REFRIGERATOR KITCHENAID KRFC704FPS03 lowered cx water pressure and tested workinbg ggod THIS IS NOT THE SAME ISSUE
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 the refrigerator is not closing properly customer has water leaking its due to condesation and moisture build up took pictures of it and attached to the sd mobile to see them my diagnostic that the customer is not getting any water or ice when we come back we have to tighten one of the handles they are loose and with the steamer defrost the ice bin its frosted over because the door has never closed right defrost that water resorvoir .q1.noq2.nono signature due to covid19; ordrng 2 W10830274 (gaskets)s and 1 WPW10311757 (rail mullion)
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 replacee control set up necontrol test workin ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "found bad electrical outlet open ground, temp 20 degrees in freezer section, checked compressor & cond fan both operating normal, evap is good. advised cust to call electrician to repair outlet. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "found broken rails in freezer section not allowing door to close properly.needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 2 WPW10120018 (slide rail (frz))s and 1 12002497 (gear (left))"
WASHER MAYTAG MVWX655DW1 "q1-no, q2-no, no ssign of covid-19-- no operation in test mode, replaced control board. tested okay"
WASHER MAYTAG MVWX655DW1 "found unit with tub widged under back panel from sever off balance creating lots of damage to enternal parts & outter cabinet. call whirlpool wants to do repair for unit. cust wants to call asurion to get replacement unit. not signed due to COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W10676680 (cabinet) and 1 W11035751 (gearcase) and 1 W11219115 (tub) and 1 W11130362 (suspension) and 1 W10612925 (nameplate) and 1 W10902814 (washplate) and 1 W10752719 (basket) and 1 W11089573 (brace) and 1 W10528947 (drive hub kit)"
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Q1: noQ2: no no signature due to covid-19i found item resting against fan blade so i removed item and now unit is quiet
OVEN WHIRLPOOL WFG505MOBS3 q1 q2 no no sing c19 installed door glass ckd ok
REFRIGERATOR WHIRLPOOL KDTM404KPS0 q1q2 no no sing c19 unit ckd working normal water reaching all the way top
REFRIGERATOR KITCHENAID KFIV29PCMS03 Q1: noQ2: no no signature due to covid-19i replaced the rusted out cntrl with new one and tewsted and now new one opens and closes proproly
WASHER WHIRLPOOL WFW5620HW0 cx needds pressure switch and main control; ordrng 1 W11322879 (acu) and 1 W11316246 (switch-wl)
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 i replaced the harness and also added epoxy to the liner to create a better seal and now unit is cooling proproly all tempsa are good
DISHWASHER KITCHENAID KDTE504DSS0 replaced the cntrl waited for almost the whole cycle under normal and dishwasher washed properly the motor is washing q1.noq2.noi also checked to see how the optical sensor was if it was not leaking water and causing the cntrl to short out its noteverything is working properly .
MICROWAVE WHIRLPOOL WMH31017HZ cx microwave vent is working good advised cx that microwave was lower then required abd would cause moisture no further issues
REFRIGERATOR JENN-AIR JCB2280HEQ freezer full of ice steamall ice refrigerator need a newevap fan; ordrng 1 12002744 (fan)
DRYER WHIRLPOOL WED5620HW1 cx dryer was working up to specs normal funcution no further issues
REFRIGERATOR KITCHENAID KSC24C8EYY03 Training complted
MICROWAVE WHIRLPOOL WMHA9019HZ2 replace control and grill test ok request completed
RANGE WHIRLPOOL KDRS483VSS03 i replaced the ui and the main cntrls and now unit is complete and working no error codes appear.im nbot charging anything more on call due to the fact that i shouldve just changed the boards out the first repair becuase the short mustve caused issues in the boards. as per gus i should be okay
REFRIGERATOR KITCHENAID KSC24C8EYY03 "replaced freezer door for ice maker not working issue, unit cooling & working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No"
MICROWAVE WHIRLPOOL WMHA9019HZ2 replace grill and control run test ok request completed Q1no Q2 no nosign covid 19
RANGE JENN-AIR JES1750FS1 "error F2E1 per error, A keypad has been pressed for an extended period of time, to disconnect range and connect it, i did now is working norma. q1 no q2 no, i didn't get signature cause covid-19"
WASHER WHIRLPOOL MVWC6ESWW1 found washer leaking from the drain pipe instruc customer that need a plumer request completed Q1no Q2 no no sign covid 19
REFRIGERATOR KITCHENAID KRFF707ESS01 recall same issue ...
WASHER WHIRLPOOL WFW6620HC0 recalibrated and tested washer working normal funcutions
DRYER WHIRLPOOL WGD8620HC0 the dryer needs a cntrl and a console the thermistor q1.noq2.nono signature due to covid19; ordrng 1 W11417163 (console) and 1 W11350216 (cntrl)
REFRIGERATOR KITCHENAID KRFF507HPS01 "reinstalled handle for freezer door, part ordered was wrong part & not needed. unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRB322DMBW00 cx needs steamer; ordrng 1 staemer (steamer)
DRYER-GAS WHIRLPOOL WGD6620HCO cx had blower cover rattaling applied shifts and tested working good
DRYER WHIRLPOOL NGD4655EW2 the dryer is working properly again heating it was not heating or tumbling beforeq1.noq2.nono signature due to covid19
DISHWASHER MAYTAG MDB4949SHZ0 Q1: noQ2: no no signature due to covid-19i installed spreyarm andi installed panel now unit is complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Q1: noQ2: no no signature due to covid-19i replaced door with wireharness issue and new door doesnt dispense by itsself
REFRIGERATOR KITCHENAID KBBR306ESS01 replaced ice maker arm and led lights all test good q1no q 2nodue to cv 19
RANGE WHIRLPOOL WFG550S0HZ1 "replaced faughty hinge and handle, all test goodq1no q2 nono sigh due to cv 19"
MICROWAVE WHIRLPOOL WMH31017HZ3 "tech removed m/w and replaced faughty cotrol and swtiched, all test good.q1no q2no no sign due to cv 19WS8CZS8NL2"
REFRIGERATOR KITCHENAID KRFC300ESS03 "q1-no, q2-no, no sign of covid-19--- cover was broken, replaced part. unit is okay"
OVEN KITCHENAID KOST100ESS02 cx needs to rs
DRYER AMANA NED4655EW1 L1 TO N GETTING 118 L2 TO N GETTING 28 CUST NEEDS ELECTRIAN TO FIX OUTLET q1no q2no no sign covid19
WASHER MAYTAG MVWB835DW4 "f8e1 bad watrer valve replaced trest good,q1 no q2 no i didn't get signature cause covid-19"
WASHER WHIRLPOOL MHW3505FW1 stack washer dryer found error code f9 and f1 clean drain pump and replace control board remove dryer unscrew top panel and back panel install wadher dryer back test ok request completed auth # MS6M8S6AL2
REFRIGERATOR KITCHENAID KRFC704FSS02 needs parts to do repair; ordrng 1 W11366500 and 1 W11115534 (icemaker)
DRYER WHIRLPOOL WGD6620HW1 q1q2 no no sig cvd19 protocol replaced ui teh otehr was damaged no furtehr issues all etsetd ok
COOKTOP JENN-AIR JGD3430GB00 unit needs dsi board and switches ordring parst setting up asap appt; ordrng 4 W10559486 (grommet)s and 1 W10859820 (harns-wire) and 1 WPW10475147 (dsi)
WASHER WHIRLPOOL WTW5000DW3 "q1-no,q2-no, no sign of covid-19-- fill error, cold water hose was kinked, fixed water hose and ran a test cycle. washer working"
RANGE KITCHENAID KSGG700ESS1 Q1: noQ2: no no signature due to covid-19needs new cntrls to fix unit; ordrng 1 W11034208 (cntrl-elec) and 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
WASHER MAYTAG MHW5630HW1 Customer complaaint not working : replaced main control and panel tested all components ok to manufactory specifics.q1nq2n no signature per covid19
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Q1 no Q2 no. No signiature due to covid-19. Checked the refrigerator and found evaporator coil completely frosted due to the defrost sensor reading .76k ohms. Replaced the sensor evaporator fan motor and the control box.
WASHER MAYTAG MVWX655DW0 q1n0---q2-no--no sign--auth#ms6zx00xl2----gearcase shaft stripped; ordrng 1 W10006481 (gearcase) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11127358 (housing) and 1 W10752187 (screw)
WASHER MAYTAG MVWX655DW1 we order part we need to check before install any part; ordrng 1 W11307244 (latch) and 1 W11395618 (cap) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11026785 (motor) and 1 W11116592 (control)
OVEN MAYTAG CWG3100AAB25 Customer complaint not heating: run diagnose test found unit not getting power ordering parts for customer q1nq2n no signature per covid19; ordrng 1 WPW10201912 (control) and 1 74007498 (ignator) and 1 WP74005550 (valve) and 1 1ovendolley (1 oven dolley)
RANGE WHIRLPOOL OOO0O0II cx needs pan; ordrng 1 WPW10292551 (pan-broilr)
WASHER WHIRLPOOL WRX735SDHW01 unlocked door removed object from water pump q1no q2no no sign covid19
WASHER/DRYER COM WHIRLPOOL WET4027HW0 Q1: noQ2: no no signature due to covid-19i was able to replace part and correct tghe issue. unit is complete
RANGE KITCHENAID KFGD500ESS door was loose tighten door no more issues
REFRIGERATOR KITCHENAID KRSC503ESS01 Q1: noQ2: no no signature due to covid-19unit has a bad ui so i need to replace; ordrng 1 W11340158 (cntrl ui)
REFRIGERATOR KITCHENAID KBFN502ESS02 Training complted
RANGE WHIRLPOOL WFG525S0HZ1 q1 no q2 no no sing c19 2 yr waranty from costco adj berner ckd working ok and inst cust to not lod in stoeg too moch
DISHWASHER WHIRLPOOL KDTM704ESS3 "tech arrived and cx say contractor will secure,q1no q2no no sign due to cv 19"
REFRIGERATOR WESTINGHOUSE WRF532SMHZ02 q1q2 no no sing c19 orderd board; ordrng 1 WPW10637328 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "tech found faughty ice maker assym and water valve noisey,q1no q2 nono sign due to cv 19; ordrng 1 W10884720 (harns-wire) and 1 W10316760 (thermistor) and 1 WPW10300024 (icemaker) and 1 W11043013 (valve)"
REFRIGERATOR AMANA ASI2175GRS03 Q1 no Q2 no.No signiature due to covid-19. refrigerator is not defrosting. the evaporator thermistor is reading 2.9k ohms.; ordrng 1 WPW10384183 (thermistor)
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "q1-no, q2-no, no sign of covid-19-- ice maker fill tube was clogged and causing water to spill over. unclogged fill tube. ice maker is working"
REFRIGERATOR WHIRLPOOL WRF535SWHZ "q1-no, q2-no, no sign of covid-19-- freezer light switch not responding, replaced switch, ice maker is working and fz room light working"
WASHER WHIRLPOOL WFW560CHW1 "q1-no, q2-no, no sign of covid-19--- washer stopping in the middle of cycle. need control board 7728735301 SR#; ordrng 1 W11322879 (cntrl-elec)"
WASHER WHIRLPOOL WTW5640XW needs ne control and actuator and gearcase q1no q2no no sign covid19; ordrng 1 W10393444 (cntrl-elec) and 1 WPW10280493 (console) and 1 WPW10269599 (cntrl-elec) and 1 WPW10006355 (actuator) and 1 W11132267 (gearcase) and 1 W10721967 (drive pulley)
REFRIGERATOR WHIRLPOOL WRS312SNHB02 Q1 no Q2 no.no signiature due to covid-19. Replaced the evaporator fan motor and restored aiflow through the refrigerator.
REFRIGERATOR KITCHENAID KRSC703HBS00 q1q2 no no sing c19; ordrng 1 W10316760 (thermistor)
OVEN WHIRLPOOL WFG320M0BS3 Customer complaint no heating ;found not volts to ignator ordering part for customer q1nq2 no sign per covid19; ordrng 1 W11126814 (control) and 1 WP98014893 (valve) and 1 W11176454 (ignator)
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "error E5 = Timed ice making-replaced ice maker it got water., q1 no q2 no, i didn't get signature cause covid-19"
OVEN WHIRLPOOL WFG515S0ES1 test oven not heat found gas valve turn off switch to on pasition testoven ok request completeed Q1no Q2no nosign covid 19
FREEZER MAYTAG MZF34X18FW03 freezer need a new compressor evap drier and valve Q1no Q2 no no sign covid 19 auth # MS79P00AL2; ordrng 1 WPW10143759 (drier) and 1 WPW10750849 (compressor) and 1 W10858281 (evap) and 1 w10913906 (valve) and 1 francis (francis)
REFRIGERATOR KITCHENAID KRFC300ESS03 unit needs new railso rdering parst will retun next week with parst q1q2 no no sig cvd19 protocol; ordrng 2 WP13055901 (slide)s and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)
RANGE JENN-AIR JJW9630CAS cx needs display no longer avaliable
RANGE WHIRLPOOL WEG515S0FS2 replace bad control board test oven ok request completed Q1no Q2 no no sign covid 19
DRYER WHIRLPOOL WGD5000DW3 Q1 no Q@ no.No signiature due to covid-19. Checked the dryer and found clogged metal screen in dryer vent through the wall. customer must correct the venting issue.
RANGE WHIRLPOOL WFG515S0ES1 Q1 no Q2 no.no signiature due to covid-19. Oven temperature is 353f when set at 350f.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Q1 no Q2 no No signiature due to covid-19. checked the refrigerator found compressor with locked rotor.; ordrng 1 W10507884 (compressor) and 1 WPW10233569 (tube) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler) and 2 W10830162 (gasket-fip)s and 1 W10571967 (frz door gasket (gr)) and 1 WP67004515 (pan- crisp) and 1 12731302 (drawer- pa) and 1 W10874836 (endcap) and 1 W10830307 (shelf-glas) and 1 WPW10289497 (bin-cntlvr)
DISHWASHER KITCHENAID KDTE204ESS4 q1 q2 no no sing c19 installed adjuster ckd ok
WASHER MAYTAG MVWB865GW0 1no-q2no--no sign covid--19---f0-e3---removed coins from wash plate and recalibrated. cycle tested gthrough test cycle for correct operation.
DISHWASHER WHIRLPOOL WDF520PADM7 found dishwasher leaking fron the front unscrew botton panel raise front legs advise customer to install the bracket the hold dish washer in place test no leaks request completed Q1no Q2no no sign covid 19
REFRIGERATOR WHIRLPOOL KSSC42QMS01 q1q2 no no sing c19 dec est
WASHER MAYTAG MVWB835DW5 "lf, REPLACED WATER VALVE TEST GOOD. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR KITCHENAID KRFC300ESS01 "q1-no, q2-no, no sign of covid-19---cx was concern about ice build up on air supplier, removed cover, no ice, educated cx"
REFRIGERATOR WHIRLPOOL WRF540CWHZ03 q1q2 no no sig cvd19 protocol replaced pars tetsted unit no furtehr issues no leaks
RANGE KITCHENAID KSDB900ESS3 i ran oven through a bake cycle and smelled nothing out the ordinary and cooling fan works proporly. i advised to run the self clean cycle to get rid of smell
RANGE WHIRLPOOL WEG515S0FS2 q1 q2 no sing c19 orderd module and valv; ordrng 1 W10898290 (VALVE) and 1 W10898291 (module-spk)
DISHWASHER KITCHENAID KDFE104HPS0 "q1-no, q2-no, no sign of covid-19-- no operation, wont start. dishwasher has power, no components responding, need to order parts; ordrng 1 WPW10195037 (float switch lever) and 1 W11305303 (cntrl-elec) and 1 WPW10195039 (float switch) and 1 W11084121 (sensor)"
DRYER WHIRLPOOL WHD3090GW0 "repaired water reservoir that was weged in holder and not flish, all test good.q1 no q2 nono sign due to cv 19"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "replaced freezer bi metal harness & main cntrl board for ice build up issue in freezer, advised cust to allow 24 hr to reach normal temp. not signed due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx had lock on console took off lock tested working good