We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, CA 90712
Larry
Job Details: 10/15/2021
q1q2no--no sign covid-19----ignitor not coming on. found main control board giving poer to ignitor for 5 seconds then turning off-needs board replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Carson, CA 90745
Brandon
Job Details: 10/15/2021
q1q2-no sign do to covid-19cx concern no ice.diagnosed and found that the icemaker motor is locked up and needs to be replaced.; ordrng 1 WPW10251076 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Los Alamitos, CA 90720
Chris
Job Details: 10/15/2021
Rs for Monday the times helper was giving was 10-1 and I had this my first call... so the timing didn't correlate ; schdld next appmnt for 10/18 MON !
We serviced a
MAYTAG WASHER
Model CAE2795FQ1
Near Santa Ana, CA 92705
Shawn
Job Details: 10/15/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint leaking. Found valve leaking from connections. Installed new water valve all functions tested good no leaks well on site
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Long Beach, CA 90803
Oriale P.
Job Details: 10/15/2021
"replaced compressor, evap & filter dryer advised cust to allow 24 to 48 hrs to reach normal temps not signed due to COVID-19 protocol. Q1: No, Q2: No auth#WZHXDZHNPL2"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Los Angeles, CA 90002
Guillermo
Job Details: 10/15/2021
Q1no Q2no No signature due to covid 19.Light at oven no turning on. Found light bulb burnt. Replaced light bulb with extra light i had from MB. No other issues light turns on fine now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Long Beach, CA 90815
Victor B.
Job Details: 10/15/2021
"compressor stuck-ordered is r600 needs dennis to come also, customer will talk to whirpool hoping fridge to be replace; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11504433 (coupler) and 1 W11504447 (coupler) and 1 W10913906 (coupler)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Irvine, CA 92606
Sarkis M.
Job Details: 10/15/2021
Q1Q2 NO NO SING C19 ORDERD VALVE -----x; ordrng 1 W11230090 (HOLDER-ORF) and 1 W11109973 (valve-brnr)
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Santa Monica, CA 90405
Gilbert
Job Details: 10/15/2021
unit had error code f6 e1 defect main board repleaced also cleaned drain pump run a test no more error codes
We serviced a
WHIRLPOOL STACKABLE
Model CGT9100GQ1
Near Marina del Rey, CA 90292
Edi
Job Details: 10/15/2021
out of stock part; ordrng 1 w10727377 (handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Los Angeles, CA 90024
Gilbert
Job Details: 10/15/2021
unit was not cooling on frige side found air vent frozen cleaned inst cust wait 8 hours tobe normal
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Torrance, CA 90501
Christian
Job Details: 10/15/2021
"replaced lid lock and tested, unit is now working properly. no sign due to covid19 q1n q2n. Customer has previously paid and also paid the remaining balance of when he scheduled current appointment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Carson, CA 90745
Brandon
Job Details: 10/15/2021
q1q2-no sign do to covid-19cx concern unit is not cooling.diagnosed and found that the start device has failed and needs to be replaced.replaced start device and no other issues found.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Signal Hill, CA 90755
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern water leaks from inlet valve.diagnosed and found that the fill valve has been cross threaded, and needs to be replaced.; ordrng 1 W11434044 (fill valve)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Tustin, CA 92780
Shawn
Job Details: 10/15/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Installed valve and adjusted screw all functions tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bellflower, CA 90706
Larry
Job Details: 10/15/2021
q1q2no--no sign covid-19--pump continues to run when plugged in and cycle off. reset main main control and ran automatic test cycle. unit is starting and running ok.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Gardena, CA 90247
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature duie to covid-19. Checked the dryer and foiund the unit is not venting properly due to the vent run through the wall and into the attic causing a reestriction and burner short cycling. Customer must correct the vent system.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90002
Benito
Job Details: 10/15/2021
surface rust/tried cleaning with polish microfiber but the spots wont come off/will need doors for repair/covered under 30 days/physical. q1 no q2 no; ordrng 1 LW10852088 (door) and 1 LW10852095 (door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Redondo Beach, CA 90278
Brandon
Job Details: 10/15/2021
q1q2-no sign do to covid-19cx concern water leaking though the door.diagnosed and found that the waterline in the door has a crack in it so when cx calls for water it seeps into the door. need to replace door.; ordrng 1 W11104477 (dor-fip)
We serviced a
WHIRLPOOL RANGE
Model JGS8860BDP17
Near La Palma, CA 90623
Oriale P.
Job Details: 10/15/2021
"user display pad is not operating properly unable to select cycles needs part repalced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP5760M339-60 (panl-cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Long Beach, CA 90815
Victor B.
Job Details: 10/15/2021
"replaced cover and installed spacer, test good, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
KITCHENAID VENT HOOD
Model KVWB606DSS03
Near Placentia, CA 92870
Javier
Job Details: 10/15/2021
found vent hood not working ordering parts will take it apart on return visit q1 n q2n no signature due to covid-19 protocol; ordrng 1 WPW10716816 (cntrl-elec) and 1 WPW10716813 (cntrl-elec) and 1 W11245979 (capacitor) and 1 W11106377 (blower-fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Santa Ana, CA 92703
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 replaced lid and tested working good ; ordrng 1 W11101059 (Lid)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lawndale, CA 90260
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19replaced all requested parts tested unit for proper function, everything looks good.job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Los Angeles, CA 90008
Gilbert
Job Details: 10/15/2021
heater do not work and motor pump; ordrng 1 WPW10463906 (screen) and 1 WPW10491331 (arm spray) and 1 WPW10705575 (sensor) and 1 W10597041 (control) and 1 W10518394 (heater) and 2 WPW10477552 (nut- internal)s and 1 WPW10482480 (motor pump)
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Downey, CA 90241
Larry
Job Details: 10/15/2021
q1q2no--no sign covid-19----replaced gearcase and ran test cycles for correct operation.
We serviced a
WHIRLPOOL RANGE
Model KSSC42QTS00
Near Tustin, CA 92782
Sarkis M.
Job Details: 10/15/2021
q1q2 no no sing c19 installed inverter ckd working ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW0
Near Torrance, CA 90503
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern dryer not starting.diagnosed and found that the belt was worn and needed to be replaced, i replaced belt and tested for proper function. everything is working. job complete.; used 1 341241 (belt drive poly v) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Carson, CA 90745
Christian
Job Details: 10/15/2021
Unit has frost build up on sides of freezer door liner and also on inner gaskets for ice maker. Called techline and after some testing found that the horizontal muillon is bowed causing freezer door not to fully seal letting in frost. Due to it being on cabinet it is not fixable and will be sent in for product review. sr number 7732003535. uploaded pics through service matters.no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Irvine, CA 92604
Sarkis M.
Job Details: 10/15/2021
q1q2 no no sing c19 installed cntrl-elec ckd working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Los Angeles, CA 90028
Francis C.
Job Details: 10/15/2021
Tech was assigned as a helper;
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Torrance, CA 90505
Christian
Job Details: 10/15/2021
"Unit leaking from door. found door seal had to be reinstalled. unit no longer leaking,. no sign due to covid19 q1n q2n"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Los Angeles, CA 90045
Benito
Job Details: 10/15/2021
replaced ts switch and tested function with cx. q1 no q2 no; used 1 W11396033 (SWITCH) from stock
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Long Beach, CA 90808
Oriale P.
Job Details: 10/15/2021
"found damaged door catch causing issue of door not closing, installed door catch. tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 mbW11429587 (door catch) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Long Beach, CA 90808
Oriale P.
Job Details: 10/15/2021
"replaced bad actuator shifter not moving, ran test working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90002
Benito
Job Details: 10/15/2021
surface rust/tried cleaning with polish microfiber but the spots wont come off/will need doors for repair/covered under 30 days/physical. q1 no q2 no; ordrng 1 LW10852088 (door) and 1 LW10852095 (door)
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Torrance, CA 90502
Christian
Job Details: 10/15/2021
CX complaint washer wasnt washing ran test cycle seen washer going into spin or wash cycle and seen there was a issue with the outlet plug and leveling of unit also found a motor fault error so i will be replacing the door latch actuator. Will return upon arrival of parts.; ordrng 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11418231 (Agitator) and 1 WPW10482836 (latch)
We serviced a
KITCHENAID DOUBLE OVEN
Model KODC304ESS
Near Redondo Beach, CA 90277
Christian
Job Details: 10/15/2021
Cx complaint there was a white streak line on his oven door on the inside. I intially came and noticed teh wwhite line and ti was a mark left from a liquid spilling from food that was good and dried on the inside of the oven door i disassebled the door and cleaned the surface of the oven and reinstalled it into unit as of now everything is in working. q1 n q2n no sign due to covid.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Compton, CA 90221
Larry
Job Details: 10/15/2021
"q1q2no--no sign covid-19---f9-e1,,,f8-e6---found water in tub. turned pump on and i was leaning washer against wall and pump started. . removed connector from pump and checked wires at board. ran auto matic test cycles and recl. unit is not working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Redondo Beach, CA 90278
Brandon
Job Details: 10/15/2021
q1q2-no sign do to covid-19cx concern water leaking though the door.diagnosed and found that the waterline in the door has a crack in it so when cx calls for water it seeps into the door. need to replace door.; ordrng 1 W11104477 (dor-fip)
We serviced a
WHIRLPOOL RANGE
Model JGS8860BDP17
Near La Palma, CA 90623
Oriale P.
Job Details: 10/15/2021
"user display pad is not operating properly unable to select cycles needs part repalced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WP5760M339-60 (panl-cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Anaheim, CA 92805
Victor B.
Job Details: 10/15/2021
"replaced lid that was broken, test good, q1 no ,q2 no, i didn't get signature cause covid-19"
We serviced a
KITCHENAID VENT HOOD
Model KVWB606DSS03
Near Placentia, CA 92870
Javier
Job Details: 10/15/2021
found vent hood not working ordering parts will take it apart on return visit q1 n q2n no signature due to covid-19 protocol; ordrng 1 WPW10716816 (cntrl-elec) and 1 WPW10716813 (cntrl-elec) and 1 W11245979 (capacitor) and 1 W11106377 (blower-fan)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Santa Ana, CA 92703
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 replaced lid and tested working good ; ordrng 1 W11101059 (Lid)
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS2
Near Long Beach, CA 90807
Chris
Job Details: 10/15/2021
I replaced the upper interlock switches and and reinstalled parts together and tested afterwards and unit is now heating and door is able to open and close and controls respond correctly
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Anaheim, CA 92801
Victor B.
Job Details: 10/15/2021
replaced main board it wasn't unlocking replaced now stay on sensor like in the biggening ordered; ordrng 1 W11481108 (board) and 1 W11447379 (console) and 1 W11481116 (console board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Torrance, CA 90501
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern not cooling.diagnosed and found defrost issue in freezer, not allowing for proper cooling. need to order thermistor to fix.; ordrng 1 WPW10383615 (thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Inglewood, CA 90301
Benito
Job Details: 10/15/2021
"burner malfunction caused by electrode, cleaned repositioned reset and tested function, unit will also need knob to complete repair. q1 noq 2no; ordrng 1 WPW10339442(ds) (knob (ds))"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Los Angeles, CA 90038
Pablo V.
Job Details: 10/15/2021
pull unit out bring down dryer unscrew top and rear panel found shock out of panel install in place test ok request completed q1 q2 no sign covid 19 auth # WZHUSZHAL1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Torrance, CA 90504
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern wash arm not installed.diagnosed and found that the bottom wash arm was not installed properly, i properly installed spray arm and ran quick cycle to make sure everything is working. no other issues found.no parts needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Los Angeles, CA 90008
Gilbert
Job Details: 10/15/2021
heater do not work and motor pump; ordrng 1 WPW10463906 (screen) and 1 WPW10491331 (arm spray) and 1 WPW10705575 (sensor) and 1 W10597041 (control) and 1 W10518394 (heater) and 2 WPW10477552 (nut- internal)s and 1 WPW10482480 (motor pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tustin, CA 92782
Shawn
Job Details: 10/15/2021
Q1-NO Q2-NO Q3-NO. The Customer did not sign due to COVID-19 protocol. Complaint making noise. Cust stated she unplugged and plugged back in then it started working again. No ice buildup at this time temp in refrigerator 37 and -3 in freezer. Cust stated not making ice. Found IM turned off. Turned back on IM went to home position and filled with water all functions tested ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Huntington Park, CA 90255
Guillermo
Job Details: 10/15/2021
"Q1no Q2no No signature due to covid 19.Washer not filling error code shows, for long fill and wrong temp water going. Found water valves causing the issue water valves not openning.also slider braking. Washer agitates,drains and spins fine will order additional part.to complete repair.; ordrng 1 W11165546 (valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Long Beach, CA 90810
Chris
Job Details: 10/15/2021
Reordering all parts due to the parts being sent back due to the customer not responding to the emails and phone calls; ordrng 1 W11414073 (Vent motor) and 1 W11344507 ((Harness)) and 1 W11416362 (Pump and motor) and 1 W11434044 (Inlet valve) and 1 2man
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Anaheim, CA 92801
Victor B.
Job Details: 10/15/2021
replaced main board it wasn't unlocking replaced now stay on sensor like in the biggening ordered; ordrng 1 W11481108 (board) and 1 W11447379 (console) and 1 W11481116 (console board)
We serviced a
WHIRLPOOL RANGE
Model SF385PEGQ
Near Garden Grove, CA 92840
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 cx needs two front ignitors cx does not wish to proceede
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lakewood, CA 90713
Victor B.
Job Details: 10/15/2021
"replaced vent per tech support sugestion, test good,file#7731979248 q1 no, q2 no.i didn't get signature cause covid-19"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Compton, CA 90221
Larry
Job Details: 10/15/2021
Q1Q2NO--NO SIGN COVID-19--not agitating correctly. repaired shifter and ran manual wawsh test. unit is working ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tustin, CA 92780
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19I removed the old adjusters on the upper rack, and installed the new adjusters on properly. I ran a diagnostics test on the DW, as of now all functions are in working order"
We serviced a
WHIRLPOOL ICE MAKER
Model WRF555SDFZ11
Near Los Angeles, CA 90291
Gilbert
Job Details: 10/15/2021
unit was not dispencing ice found ice container froze due by air need a new ice container is crack; ordrng 1 W11185686 (ice-contnr direct to cust)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Santa Ana, CA 92701
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19Cx complaint was that the washer lid lock light kept flashing on/off. I diagnosed unit and found that the cntrl board and the strike, along with the latch would need to be replaced. I will rs for a later date.; ordrng 1 WPW10482836 (latch) and 1 W11188527 (cntrl-elec) and 1 WPW10240513 (strike) and 1 WPW10392041 (lid lock bezel)"
We serviced a
KITCHENAID VENT HOOD
Model KVUC606JSS2
Near Irvine, CA 92602
Steven
Job Details: 10/15/2021
"Q1 No Q2 No, NO Covid 19DOUBLE LABOR# KZHSXZHNPL2Cx complaint was that the blower fan is not operating properly. I removed the old/broken blower fan and installed the new blower fan on properly. I made sure it was secured and screwswere tighten firmly. I tested the blower fan on all 3 speeds with the Cx, as of now all functions are in working order"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Los Angeles, CA 90045
Guillermo
Job Details: 10/15/2021
"Q1no Q2no No signature due to covid 19.Replaced motor, impeller and divider. tested dispenser after repair, cubes and crush ice comes out fine now no other issue."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Redondo Beach, CA 90277
Christian
Job Details: 10/15/2021
Cx complaint was the diswasher was leaking from the front left of the machine i seen prior ti was coming from the vent and i ordered parts installed the new parts and ran a test cycle and as of now everything is in working order there is no visible leak coming from unit.q1N q2n no sign due to covid
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Garden Grove, CA 92843
Ramon H
Job Details: 10/15/2021
Q1q2 no no sign due to covid 19 cx needs coin machine to take money at 175.00 its taking it at 100.00 called tech support and I sent cx video on how to change
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Carson, CA 90746
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Washer lid is cracked estimate to replace is
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Inglewood, CA 90301
Benito
Job Details: 10/15/2021
"unit undergoing improper defrost cycles, will need parts to complete repair. q1 no q2 no; ordrng 1 W11035836 (board) and 1 WPW10397636 (slide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Gardena, CA 90247
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Checkd the refrigerator and found no unusual noises at this time. The temperatures are normal. the ice maker is not connected but the ice maker is on. Raised the ice maker arm to shut it off.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Anaheim, CA 92804
Victor B.
Job Details: 10/15/2021
"drain hose was connected to a long water hose and not letting to drain disconnected from water hose now drain well, showed to female, q1 no, q2 no, i didn't get signature cause covid-19"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Los Angeles, CA 90001
Guillermo
Job Details: 10/15/2021
Q1no Q2no No signature due to covid 19.Fridge not cooling. Found fridge not leveled. doors are not closing all the way. Leveled unit and remolded gaskets. Doors are closing and unit is cooling fine cleared all ice build up at fan.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Los Angeles, CA 90047
Robert S.
Job Details: 10/15/2021
Q1 no Q2 no.No signiature due to covid-19. Replaced the lid hinges.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Los Angeles, CA 90028
Francis C.
Job Details: 10/15/2021
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Los Angeles, CA 90028
Pablo V.
Job Details: 10/15/2021
replace compressor evap cuplers test ok request comleted q1 q2 no sign covid 19 auth # WZHUP00NL2
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Buena Park, CA 90620
Oriale P.
Job Details: 10/15/2021
"replaced bad ignitor causing no heat, tested working ok.not signed due to COVID-19 protocol. Q1: No, Q2: No; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/15/2021
frige door s are broken the botton corner need a new doors. cust will call back when they resive parts; ordrng 1 LW10721548 (door) and 1 LW10721542 (door) and 1 W10876598 (nameplate) and 2 WPW10460580 (gasket)s
We serviced a
KITCHENAID VENT HOOD
Model KVUB606DSS2
Near Irvine, CA 92602
Roger
Job Details: 10/15/2021
"Customer answers to COVID-19 question: Q1 No, Q2 No Did not have customer sign work order due to COVID-19 protocol. Installed blower motor and tested unit working as designed now"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near Los Alamitos, CA 90720
Chris
Job Details: 10/15/2021
Rs for Monday the times helper was giving was 10-1 and I had this my first call... so the timing didn't correlate ; schdld next appmnt for 10/18 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Long Beach, CA 90815
Victor B.
Job Details: 10/15/2021
"compressor stuck-ordered is r600 needs dennis to come also, customer will talk to whirpool hoping fridge to be replace; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11504433 (coupler) and 1 W11504447 (coupler) and 1 W10913906 (coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Signal Hill, CA 90755
Brandon
Job Details: 10/15/2021
"q1q2-no sign do to covid-19cx concern water leaks from inlet valve.diagnosed and found that the fill valve has been cross threaded, and needs to be replaced.; ordrng 1 W11434044 (fill valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/15/2021
unit was not cooling properly it was a restriction on seale sistem i flosh the system recharged inst cust wait 24 hours to be normal
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Torrance, CA 90502
Christian
Job Details: 10/15/2021
CX complaint washer wasnt washing ran test cycle seen washer going into spin or wash cycle and seen there was a issue with the outlet plug and leveling of unit also found a motor fault error so i will be replacing the door latch actuator. Will return upon arrival of parts.; ordrng 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11418231 (Agitator) and 1 WPW10482836 (latch)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Los Angeles, CA 90066
Gilbert
Job Details: 10/14/2021
unit was not workind display was just blinking instaled anew door panel run atest unit ok now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Long Beach, CA 90806
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19replaced control, and suspension rods, calibrated and tested unit for proper function. everything is working. job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Santa Monica, CA 90405
Edi
Job Details: 10/14/2021
isntalled plunger to stop unit from falling down customer will use unit see how its works also customer said still waiting for parts from kitchen aid q1nq2n no signature per covid19
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTQ
Near Signal Hill, CA 90755
Chris
Job Details: 10/14/2021
As Tech Support advised to replace the default timer and let thermostat together and that should bring power back to the unit; ordrng 1 WP2211031 (Thermostat) and 1 W10822278 (Defrost timer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Redondo Beach, CA 90278
Christian
Job Details: 10/14/2021
Dishwasher had f8e4 error code. found leak tray full of water. removed water and leveled unit. unit now working fine no sign due to covid19 q1n q2n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Tustin, CA 92780
Sarkis M.
Job Details: 10/14/2021
q1q2 no no sing c19 installed handle and orderd shelf and drower ds to cust; ordrng 2 W11239961 (bin-cntlvr--------ds------)s and 1 W11162443 (cover ------------ds-------) and 1 W11162446 (pan-meat ------ds-------)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near West Carson, CA 90710
Brandon
Job Details: 10/14/2021
"q1q2-no sign do to covid-19re-diagnosed per cx, this time i found that the turntable ring with rollers was making a little noise when rotating, i advised cx that noise may be normal, cx does not like that and wants parts replaced.; ordrng 1 W11252182 (ring-turn) and 1 W11335034 (turntable)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Irvine, CA 92620
Steven
Job Details: 10/14/2021
"Q1 No Q2 No, NO Covid 19Cx complaint is that the MW works intermittently, that the door says open when its closed also the lens-lamp is out. I will need to order the door switches and the lens-lamp and rs for a later date; ordrng 1 423107022541 (reflector) and 1 W11193483 (lens-lamp) and 1 W11449277 (harnesse wire) and 4 W10211972 (switch)s and 2 WP8205683 (interlock)s and 1 2MAN (2MAN) and 1 ovendolly (oven dolly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Los Angeles, CA 90045
Edi
Job Details: 10/14/2021
found bad lights replaced for customer all componets ok to manufactory spefics q1nq2n no signature per covid19
We serviced a
WHIRLPOOL DRYER
Model NGD4655EW2
Near Los Angeles, CA 90062
Benito
Job Details: 10/14/2021
"timer malfunction caused by timer, replaced and tested function with cx. spoke to jeremy regarding part price .q1 no q2 no"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Inglewood, CA 90303
Edi
Job Details: 10/14/2021
customer complaint noisy: run diagnose test advise customer of overloading all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
MAYTAG DRYER-GAS
Model MGD7230HW0
Near Inglewood, CA 90303
Edi
Job Details: 10/14/2021
customer complaint noisy no heat : found cabinet not all the way down from top align cabinet tested no noise also show customer proper use of cleaning product all componets ok to manuafctory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS06
Near Los Angeles, CA 90027
Pablo V.
Job Details: 10/14/2021
found frezzer leaking water due to a clogged drain unscrew and remove door steam all ice tet ok request completed q1 q2 no sign covid 19
We serviced a
WHIRLPOOL FREEZER
Model KBBR306ESS01
Near Los Angeles, CA 90094
Gilbert
Job Details: 10/14/2021
i was just a helper to pull out complet
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Long Beach, CA 90815
Victor B.
Job Details: 10/14/2021
"drawer wire and electrical board damage from water-ordered drawer and board for drawer i need to check the ice fan., broken shelve; ordrng 1 W10807832 (shelf-glas) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11226501 (heater) and 1 W11336585 (FRONT-PAN) and 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lawndale, CA 90260
Christian
Job Details: 10/14/2021
"Unit not spinning or completing cycles, is extremely loud during spin. Tested and found gearcase has leaked out its oil but also found that the actuator is defective. the arm is stuck inbetween spin and agitate having also caused damage to cam. Gave consumer quote and it was denied. No sign due to covid19 q1n q2n"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Los Angeles, CA 90094
Edi
Job Details: 10/14/2021
recall customer complaint still not cleaning not drying dishes : run diagnose test advice customer to use heat dry sanitize rinse heater went on on test mode all componets ok to manufactory specifics q1nq2n no signature per covid19
We serviced a
KITCHENAID OVEN
Model KEBS177SBL00
Near Carson, CA 90746
Robert S.
Job Details: 10/14/2021
Q1 no Q2 no.No signiature due to covid-19. broiler element burned trhough.; ordrng 1 WP9760774 (elmnt-brol)