Monique - Los Angeles, CA
Ramani - Los Angeles, CA
Quick and reliable service, qualified, friendly and super-helpful technician!
Walter - Los Angeles, CA
I cannot believe that your company charges a non refundable service charge of over $100. I will never recommend your services to anyone. The other point is that you are a company that GE uses for service. Very bad
Amanda - Aliso Viejo, CA
Jorge was friendly and efficient. Thanks so much for the great work.
Aisha - Los Angeles, CA
Judith - Los Angeles, CA
Loved the prompt response and superb prices and professional service
Judy - Los Angeles, CA
Pablo was knowledgeable, polite, and on time from when he called. Excellent service.
Heather - Lynwood, CA
They where fast and respectful
Lynn - Marina del Rey, CA
Immediately diagnosed the problem.
Maria - Long Beach, CA
Roy - Newport Beach, CA
Paradise and in particular service rep Jonathan exceeded my expectations. I haven't had a service call of any type be handled so efficiently. Bravo!
Makeba - Long Beach, CA
Chris and Chris came out and did a great quick job.
Amy - Costa Mesa, CA
Elizabeth - Mission Viejo, CA
Jorge was prompt, efficient, and has a pleasing personality.
Good service, bad scheduling
John - Huntington Beach, CA
Service tech was good, got the job done quickly. I had to wait an extra day however as the scheduling department apparently messed up which was a waist of an entire afternoon for me.
Timely and great service and demonstrate how to adjustment in future,
Subash - Cerritos, CA
Service was great
Samuel - Anaheim, CA
Great, fast service!
Deborah - Costa Mesa, CA
Repair was done quickly, neatly and with explanation of process. I was very impressed,, our dryer now works great again!
Great service- on time
Todd - Los Angeles, CA
Oriale was very understanding of my concerns. Great customer service.
Mary - Garden Grove, CA
Susan - Irvine, CA
questions about the temperature of my frig. and Raymond did a thorough checking of everything.
Lynn - Los Angeles, CA
He answered all my concerns. I did forget to ask him one question but nothing major.
Hairam - Hermosa Beach, CA
Mr.Martinez was very thorough in his work and concluded that the problem was not with the dishwasher but a simple electrical issue. Kudos to the honesty of Mr. Martinez.
Delivered on Performance
Jesse - Anaheim, CA
The tech came to the property on time, as promised they called 30mins before and delivered on performance and very professional. Thank you!
Efficient! Great problem solver!
Merle - Beverly Hills, CA
Arlene - Cypress, CA
Appreciate the notification of arrival time by phone and e-mail. On time. Ordering new part which will solve the problem.
Guy was nice
MAK - Huntington Beach, CA
Person who came was nice, wasn't able to do much due to the specific situation. Also, now one called 30 minutes ahead of time, just showed up. Thankfully, I happened to get home at the exact same time.
Excellent service and response
Shaun - Los Angeles, CA
Jaime was great. Prompt service and had the part in his truck to fix the refrigerator motor issue immediately. Super pleasant and knowledgeable too.
Above and Beyond!
Charles - Newport Beach, CA
Jorge was fantastic! He called ahead and gave me a quick summary and reminder of costs and what may or may not be needed. Then when he arrived he was able to promptly figure out what was wrong with the unit and had the issue fixed within a matter for moments. Thank you so much! I will keep Jorge and Paradise in mind if I have anymore issues!
Great customer service
Juan - Newport Beach, CA
Basema - Cypress, CA
Glenna - Inglewood, CA
Overpriced.. for the bathtub..waterheater did not need to be fixed
Richard - Pico Rivera, CA
the gentleman that came by was very professional and knowledgeable. he fixed the dryer in no time, answered my questions without hesitating, and even gave me some tips/pointers.
La - Vernon, CA
Best service ever
Outstanding. The Service was A+.
Jonde - Santa Ana, CA
Brian - Whittier, CA
The technician was on-time and very courteous. He was careful with our dishwasher and was able to find and fix the problem. (This was a warranty repair so there was no charge.)
Took a while but satisfied
Mankyu - Carson, CA
Azam - Newport Beach, CA
Johnny was a very polite, knowledge able & helpful person. I was so pleased with his service. He is a great asset to your company.
Very Professional and Great Service
Emma - Los Angeles, CA
I was very pleased with the service and would recommend Paradise to friends!!!
Quick good job. Nice guy.
Sam - Huntington Beach, CA
He was there to fix a screwup by the previous guy.
Teena - Lakewood, CA
Oriale had the technical expertise to fix my problem. Very thorough, friendly and professional.
Fixed, but took too much time and communication poor
Travis - Seal Beach, CA
I had a warranty service on a refrigerator, and the initial scheduling was OK, but the tech needed to order parts, which took a week to arrive, and there was no communication as to status until the day before to re-schedule the fix.
Luc - Los Angeles, CA
The problem wasn't solve between the 2 glasses of the oven it is dirty then the first time we used the oven leaking of steam runs between the 2 glasses leaving marks plus between the glasses you can see the dirty, on a new oven range it is not acceptable.
Very nice job 10
Manilal - Huntington Beach, CA
Very friendly 10
Dishwasher Repair Visit
Patrick - El Segundo, CA
My technicians were very professional.
Elise - Los Angeles, CA
Jillian - Long Beach, CA
Our tech was early which was awesome. He addressed the problem quickly. Very pleasant experience
Joseph - Rancho Palos Verdes, CA
very professional service team, identified problem and solved it immediately.
Joel - Garden Grove, CA
Ramon was awesome. He clued me in to what was going wrong. Everything is good now
punctual, polite, knoweldgeable , found the problem quickly, (unlike previews warranty service in Dec. 2018)
Patricia - Orange, CA
Frank - Downey, CA
Judith - Redondo Beach, CA
Great job, showed up on time, very good job
Pascua - Bellflower, CA
Jacqueline - Huntington Beach, CA
Jonathan, was extremely efficient and polite. He analyzed and fixed the problem quickly Thanks so much!
Walter - Huntington Beach, CA
Very knowledgeable & quickly identified the problem & proceeded to fix it. A very pleasant & courteous young man. He even helped us clean up that mess that lives under a refrigerator. Although we hope we don't need another repair we would definitely ask for him. Thank you !
Great service .. reasonable price
Margie - Long Beach, CA
I was happy with my tech & his promptness & honesty in figuring out the problem
Carol - Mission Viejo, CA
Jorge does it again!
Steve Borsch - Ladera Ranch, CA
He's been out a couple of times for various things in our brand new house and always does a good job, and is a courteous and friendly guy.
Subhash - Tustin, CA
The technician was very pleasant and knowledgeable and did a great job very happy with his work
Ryan - Huntington Beach, CA
Catherine - Santa Monica, CA
Ray is a very personable guy who worked very efficiently and finally got my whirlpool working again.
Trent - Laguna Niguel, CA
It's a new refrigerator and you have been to my house 4 times and it still does not work
Paul - Culver City, CA
The gentlemen who came to work on the washer drier were absolutely professional, courteous, punctual! GREAT JOB!!!!
Clara - Los Angeles, CA
Francisco Juarez was excellent, however, I'm disappointed in Whirlpool - I've only had the fridge for 8 months
R - Huntington Beach, CA
The serviceman, Jonathan was the ABSOLUTELY VERY BEST PART OF THE SERVICE REQUEST - HIS RATING IS A TEN+. He was on time, exceedingly pleasant, excellent manners, etc. He quickly ascertained the parts required to be ordered. Ultimately, last night, we received an email we’d receive a check, pursuant to the warranty agreement which was in its final months of coverage. It took three transfers to locate the company we should be dealing with. Calls to Paradise “call centerS” were not outstanding. We did not receive an email, as promised, for the three hour window of arrival, necessitating ANOTHER CALL. I recall making three calls in total to the call center.
Clara - Lakewood, CA
Mr. Sims was very knowledgeable and very professional.
Jeff - Huntington Beach, CA
The service technician was on time and explained the problem and the solution. He was very efficient and friendly. The leak was caused by a blockage in the drain line which KitchenAid has recognized as an ongoing issue and have created a fix. Fortunately, we have an extended warranty and there was no charge.
Tina - Whittier, CA
Repairman very nice. Explained the problem fully.
Alexander - Newport Beach, CA
Great service, awesome pricing
Adoracion - Santa Ana, CA
Enrique was ex elxcellent
Don - Manhattan Beach, CA
Professional prompt courteous. Enrique is an Asset to the company
Thomas - Garden Grove, CA
From the first telephone call to the completed fix of our refrigerator, customer service was terrific. Sarkis was a pleasure to have working on the repair. Thank you Sarkis!
Marianne - Westminster, CA
service not good
not a happy customer - Fountain Valley, CA
Had to call to get updates on order/repair. Told I would be called back. Then once that happened the tech advised that my issue was not an issue and would not replace what they originally said was wrong? The first Tech that came out did not know what was correct per the 2nd Tech.
GREAT SERVICE, THEY KNOW THEIR JOB.
Bobbie - West Carson, CA
Great service for a challenging part
Carolyn - Huntington Beach, CA
We had a great experience to fix our oven. What was a challenging part to track down and find didn't take away from customer service and kindness. Great repair tech we worked with. Will call Paradise again for future appliance needs.
Art - La Mirada, CA
The service technician not only called when he was in route, but he kept me informed, service was great, was knowledgeable and professional. My unit is running with no issues so far. I must say his experience of troubleshooting should be shared within the company to have great technicians across the board.
Linda - Santa Ana, CA
I appreciated that he recommended a new stove over repairing the existing one.
Margaret - Orange, CA
Problem resolved quickly with politeness.
Nobuko - Buena Park, CA
My 7 month old washer had trouble and I got a service from the Paradise Appliance. The technician was friendly, polite and finish his job accurately and fast. Thank you so much!
Great Customer Service
Michael - Laguna Niguel, CA
Our technician, Doug, was knowledgeable and very professional. We had a difficult wiring problem (covered under warranty), but Doug handled it with ease. I can highly recommend Doug and Paradise Appliance. He was careful, left the kitchen spotless and was just a great guy to work with.
James - Trabuco Canyon, CA
Great Communication Skills
Seabluff - Los Angeles, CA
Raymond was very courteous, respectful, and had excellent customer service skills.
Replacing Oven Fan
Richard - Huntington Beach, CA
Johnny, the service tech, is a shining example of how service work should be done. He was on time, had a smile and a nice greeting. Then he went about his business in record time- while keeping the work area clean.
Antonio - Los Angeles, CA
Fast and pro service.
Quick and competent
Mike - Huntington Beach, CA
Lauretta - Los Angeles, CA
Outstanding. Pleasant knowledgeable
Patti - Huntington Beach, CA
I was very pleased with the whole experience. The technician was very professional and knew exactly what was needed. Luckily he had the part in his truck and was able to complete the replacement immediately.
Teena - Lakewood, CA
Refused to help
Danielle - Westminster, CA
Lisa - Irvine, CA
Maxine - Huntington Beach, CA
Jonathan was knowledgeable and friendly. Pricing is fair. They provide a 3 hour window and call when they're 30 min away. i didn't have to wait all day, which i appreciate.
Problem solved -maybe
Janice - El Segundo, CA
Polite service representative. I am not sure the problem is fixed and neither was he because it was the control buttons. May still have problems with it.
Diana - Huntington Beach, CA
Chris is very pleasant, respectful and knowledgeable. He did not waste anytime while fixing the oven. I'm hoping I will not need service again, but if I do, I will request Chris. Thank you.
Great technician, terrible company
Kathleen - Mission Viejo, CA
The technician who fixed the machine was amazing. He was very polite and accommodating. He did a fantastic job. The rest of my experience was terrible. The first technician who came out did nothing. When the next tech came out and it was determined I needed several parts replaced, the company did not want to pay for it even though it was under warranty. It took me many phone calls and talking to several people before you agreed to pay for it. I stayed home from work on the day the tech was supposed to come out and he cancelled. The next time the tech was supposed to come out, he was extremely late and I had to reschedule for another day. This was another day I had to miss work. The supervisor I talked with was extremely rude and nasty. I rescheduled for yet another day. The whole experience was awful and ridiculous. I would never buy another Maytag because of this experience.
Marie - Long Beach, CA
Thanks to Christopher, my washer has a new valve & the timer on my dryer is running correctly. Both my Cabrio Whirlpool appliances are working great. Christopher fixed the scheduling error made by the original operator who did not schedule me, as requested for a morning appointment. Much thanks to Christopher for s job well done!
Punctual, Professional, Skilled Service
Stephanie - Los Angeles, CA
My technician was prompt, knowledgeable and experienced
Karyn - Garden Grove, CA
Great guy, very knowledgeable in refrigeration.
Adam - Los Angeles, CA
Margaret - Irvine, CA
On time and made sure microwave worked
Very knowledgeable and polite.
Christine - Garden Grove, CA
He was aware of the problem with that type of dryer.
Chris Zepeda rocks
Brian - Huntington Beach, CA
Chris is very courteous, clean and professional. Did great work, is fast and made sure I was satisfied before he left. Great, great technician.
Jaime is a gentleman
EL - West Hollywood, CA
The technician, Jaime, made every effort to be helpful. However, my service call was to clean between the oven glass on my Kitchenaid double ovens after a spill. Since that job was not new to Paradise, I should have been informed AHEAD OF TIME that the cost would be $165.00 per oven in addition to the service call of $109.65. Since the technician was able to tell me 20 minutes before arrival, the office could have done so 24 hours before when I called to confirm. Some people have to miss work or reschedule medical appointments so that information, if available, is important to share if the company truly cares about customer service.
Rodolfo - Long Beach, CA
Patty - Los Angeles, CA
Ramon was excellent
Louis - Garden Grove, CA
Ramon was very prompt and professional. He explained the problem with the product thoroughly. The problem is with the actual product as manufactured, so unfortunately, Ramon could not fix the problem originating the service call.
Veronica - Los Angeles, CA
Eddie was perfect. Thank you
Tammy - Santa Monica, CA
Best appliance service we have ever had.
rgeastin - La Palma, CA
From beginning to end the service was outstanding. I got a phone call and an email confirming the service date and window. The window was only three hours so it made made planning easy. Then I got a phone call about 20 min out giving me a heads up the the technician was on his way. Technician was very professional and well informed. Problem was fixed and we are washing clothes again. Best appliance service we have ever had.
Selita - Hawaiian Gardens, CA
Chris gave great service.
Great & efficient service
Kathreen - Mission Viejo, CA
Subhash - Tustin, CA
The technician was very nice and knowledgeable and handled the job in a very professional way.
Maria - Garden Grove, CA
Bad and unplacient experience with the worker/tech. That was send 2 the house don't know the company can have those kind of employees. And how Home depot can send there customers with this company.
Carol - Mission Viejo, CA
Mr Sarkis is a great employee for you
Asdghig - Newport Beach, CA
But I had already told you the knobs are not working so it was 109 $ spent for nothing.
Lasheon - Inglewood, CA
Great service, professional
Bruce - Westminster, CA
Luis - Santa Ana, CA
Erick - Los Angeles, CA
Diana - Garden Grove, CA
Della - Garden Grove, CA
Technician was very knowledgeable and helpful and he got here early, he was very kind. Thank you Paradise for your service!
Stephane - Los Angeles, CA
Superbe service , very nice repair man very pro
Rick - Rancho Palos Verdes, CA
Good service by a very knowledgeable and experienced worker! Price seemed very high, but I realize that came from Whirlpool
Excellent customer service
Jennifer - Santa Monica, CA
Ray was an experienced and knowledgeable technician. He handled the issue quickly and even gave me his direct contact info to call if the problem was not fully resolved.
Johnny is the best, great service!
Carlos - Irvine, CA
Johnny is very professional and friendly. He does great work and is very informative. Moving forward, Johnny will be always requested here at Turtle Ridge. Johnny, thank you so much for all your help!
Got The Job done.
Brian - Santa Ana, CA
Tina - Tustin, CA
Replaced malfunctioning computer panel
Julie Paller - Los Angeles, CA
Pablo was professional and did his work efficiently.
Deborah - Huntington Beach, CA
Marla - Long Beach, CA
Technician was courteous and very professional
Laura - Paramount, CA
Bob - Garden Grove, CA
Great service and even better explanations
Evelyn - Fountain Valley, CA
Obviously, I had many questions and Oriale provided answers to my questions in easy layman terms. He also provided tips such as letting the dispenser tray air out so that powder or liquid would not solidified and preventing molds.
Fix Maytag panel ok
Stephen - Los Angeles, CA
Great service and friendly technician.
Natalie - Santa Monica, CA
Technician called 30 minutes before arrival and arrived on schedule.
Marrilyn - Long Beach, CA
Chris was great
A real professional
Dana - Los Angeles, CA
Spotted the problems very quickly, had solutions!
Great Service from Francis at Paradise Appliance
Dennis - Mission Viejo, CA
Francis was very professional, on time and communicated all information throughly with us and he was able to diagnose the problem with our refrigerator and complete the repair and return our refrigerator to service
James - Irvine, CA
Super job! Very prompt service! You have an awesome employee who is very friendly and explains exactly what needs to be done! And treats your home like it’s his keeping it very clean and neat when he leaves! Thanks for the great work!
Professional and Courteous Service
Andrea - Gardena, CA
Overall, I had a very good service experience with Paradise Appliance. Our fridge essentially went out due to a Freon leak that we did not know about and we were directed to Paradise through our Extended Warranty program with KitchenAid. The phone call and appointment service set-up was very professional and easy. I was disappointed that we could not get a technician to come out for two days, however--a long time to go without a fridge and scramble to keep the food we had! I would like to see this company hire additional technicians to meet the needs of customers who are in more of an urgent situation or come up with novel solutions (such as providing a temporary small fridge) to bridge the gap between the service calls. Our service technician Enrique was on time and called ahead as expected. He worked diligently and was very communicative and courteous. Unfortunately, we were told we had to wait an additional 4 business days (plus the weekend) for the parts to come in! Again, my biggest disappointment would be with these delays to service/repair. It would be nice if there was a way that essential refrigerator parts were more readily available so customers did not lose additional money on food loss, or buying/borrowing coolers and ice (like we did), to try to salvage what we could and have food on hand for those 4+ days. Also, I was not happy that we could not at least have an appointment time scheduled around our availability. Maybe this is how it is for all appliance repair companies, but we could not even request to have a morning window or an afternoon window; we were told we had to keep the whole work day open from 8 AM until 4 PM and would not find out the 2-3 hour service window until the evening before. This is hard on anyone but especially for those working outside the home with children. Still, I would recommend Paradise Appliance and use them again.
GREAT SERVICE! THERE FOR YOU
Maesoa - Los Angeles, CA
Rose does an excellent job repairing appliances
David - Los Alamitos, CA
We always request Rose to work on our appliances. She is on time, communicates well, and her work is defect-free.
I’d Call Paradise Again
Terry - Huntington Beach, CA
Christopher was our repair person - polite, friendly, concerned, knowledgeable - studied our dryer’s problem, then fixed it quickly. We highly recommend!
James - Irvine, CA
Your employees were super clean and friendly! There work was completed quickly and efficiently! Great job and again awesome employees!
Jude - Los Angeles, CA
Timely, efficient respectful and professional! Very pleased.
Elizabeth - Los Angeles, CA
Francisco Juarez was extremely knowledgeable and very efficient on the repair of my dishwasher. He called prior to arrival to let me know when to expect him. He was a pleasure to work with, very professional, kind and polite. Paradise Appliance is lucky to have such a great employee.
Michelle - Seal Beach, CA
Jayne - Long Beach, CA
He was polite, did his work quickly explained what was wrong and how he would fix it. He came on time I was very pleased with him
Barbara - Irvine, CA
Very Professional service
Satoshi - Los Angeles, CA
Efren - Long Beach, CA
Elizabeth - Tustin, CA
Sarkis was kind, on time and fixed the leak quickly! He knew right where to look! Thank you Sarkis!!
Very professional and knowledgeable repair person.
Dawn - Los Angeles, CA
Felicia - Tustin, CA
The technician was very professional & knowledgeable. Thank you
Great Competent Serviceman..Price is way overpriced
Jack - Los Angeles, CA
service priced on a job or package basis for work to be done is inherently unfair as refusing to tell how much you are paying for parts an/or labor...my particular job was more expensive than buying a new machine...would use an independent in the future...
Charles - Long Beach, CA
Christopher Zepeda was wonderful. He was very professional and sought to fix the problem with our products.
Adriano - Newport Beach, CA
Frank - Los Angeles, CA
The washing machine does not work now.
Great service, really appreciated their help!
Ana - Los Angeles, CA
Nicholas - Los Angeles, CA
Technician was extremely professsional and polite.
Ginger - Cerritos, CA
I called the night before to assure they had the right phone number on file. I spoke to Lori (?) who is very helpful. They also called the night before to confirm my time frame. The driver called 10 minutes before arrival in the promised time frame the next day. He showed up promptly and my dishwasher was fixed due to a minor adjustment.
Rose Ann - Cypress, CA
Great service. Larry adjusted the dishwasher and ordered a new piece for the oven. Very knowledgeable and professional and very nice I was surprised by how quickly someone could come out and take care of everything
Repairman new exactly the issue. Great service
Patti - Westminster, CA
Martin - Los Angeles, CA
Ray is an excellent tech with great demeanor and professionalism
Professional and Quick
Ken - Los Angeles, CA
Mary - Costa Mesa, CA
Excellent service, great technician
Victoria - Lake Forest, CA
Our technician was super friendly, helpful, quick, and prompt. He even came out a day early for our initial appointment, since he was only a few minutes away on other calls.
Polly - Los Angeles, CA
The technician is very knowledgeable about Whirlpool products , professional , polite and cleans up after himself . I would recommend Paradise Appliance because of the great service and Technician
Great on time service
Gladys - Lakewood, CA
Sharon - Santa Monica, CA
Pablo was very friendly and helpful. He sets a high bar for service people to live up to.
Joan - Los Angeles, CA
The Guy was great! 🙂
Frech Door repair
Lazara - Huntington Beach, CA
Great customer service. He arrived a little early and called to let me know. Very efficient and explained the issue.
Aleli - Downey, CA
Dusan - Hawthorne, CA
Fixed my washer!
Juan - Anaheim, CA
Robert - Los Angeles, CA
Our oven was exactly one week in the house when the burners stopped working. Contact Whirlpool and a tech, Francisco was sent within 2 days. He quickly identified the issue but had to return the next day to replace a part/module. Once done, oven working fine. I appreciate the quick and professional response. Francisco was friendly, professional and took the time to explain the issue to me.
Amanda - Rolling Hills Estates, CA
good. The company could do better at scheduling instead of making you reserve a whole day to get your appliance fixed. They wait until the day before to give you a 3hr window. Why cannot they schedule this up to a month before with a 3 hr window.
Peter - Cypress, CA
Great communication on setting up the appointment
Steve - Newport Beach, CA
no price it was on warranty
repair issue not totally resolved
Kawashima - Rancho Palos Verdes, CA
Tech couldn't identify a specific cause of the refrigerator freezing items. He made some changes which helped the food in the crispers. However, food was still freezing in the refrigerator. He suggested not keeping vegetables on the upper shelves which is not possible as we are vegetarians. Have never had a refrigerator which froze items. He was very nice and even contacted Maytag and your Master Technician. He adjusted the temperatures after leaving. We'll see if that solves the problem.
Sash - Anaheim, CA
David - Carson, CA
David - Cypress, CA
Farzaneh - Santa Monica, CA
The most unorganized company. They have lost our service file and can not send us an estimate.
Jeff - Laguna Woods, CA
Not enough time to analyze the problem
Gina - Aliso Viejo, CA
Judy - Long Beach, CA
I wish the order had been reviewed before the first service call. Instead the serviceman reviewed it the day of our appointment and found out that he had to order a part, so we had to be without a dishwasher for another week. However, he was really great and the service, when he got here, was outstanding.
Extremely poor communication
Livio - Marina del Rey, CA
A tech came to assess my oven on 1/25 and the part was replaced only on 3/27. I never received any call/email from Paradise to follow up on the unacceptable lead time. I had to call every week and every time the answer was: "the part is in back order but we'll receive it next week and we'll install it immediately". Not only it took 2 months but more parts than needed were ordered and if i didn't ask i would have payed an higher bill to replace parts that were not needed. The Tech even didn't have a termomether to check if the oven reaches the right temperature...
loved the service
Robin - Huntington Beach, CA
great service, very helpful and kind
Repair only lasted 1 day
Kenneth - Los Alamitos, CA
Ice maker is broken again, repair lasted only one day
Michael - Lakewood, CA
The technician was very professional and fixed the problem right away.
Greg - Anaheim, CA
Amazing Customer Service
Joan - Anaheim, CA
Not only did I get an appointment quickly but the repairman knew immediately from what I described the problem to be with my brand new refrigerator almost the without looking at it. So pleased with the professional appearance and demeanor of the representative from the Appliance repair place.
Dan - Fountain Valley, CA
Arrived within schedule window. Identified problem quickly and fixed it.
Rose knows her stuff!
Paul - Palos Verdes Estates, CA
Awesomely helpful, incredible work ethic and attention to details. You have a terrific Kitchen Aid rep at Paradise!
Debora - Cypress, CA
Very Pleasant Service Experience
Eddie - Los Angeles, CA
The service rep, Ray, was very friendly, knowledgeable and professional.
Friendly and Punctual
Jacob - Costa Mesa, CA
Service was great and complete
Thomas - Long Beach, CA
Knowable service technician
Fixed the problem
Darlene - Long Beach, CA
Chris, the technician was very efficient. Problem fixed! Thanks.
OVEN KITCHENAID KEMS378SSS04 replaced applioance manager teseted working good
WASHER MAYTAG MVWX655DW1 Customer complaint not working : run diagnose test found error codesf8e1 replaced water vavles washer tested ok.
DISHWASHER WHIRLPOOL WDT730PAHZ0 clogged pump. Removed debris from pump advised customer to wipe the dishes off before loading the dishwasher.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Evaporator fan motor failed replaced the evaporator fan motor.; used 1 WP2315539 (EVAP FAN) from stock
MICROWAVE JENN-AIR JMW3430WS01 cx needs inverter and appliance manager s code parts per jermey; ordrng 1 WPW10626304 (appliance manager) and 1 W10217711 (inverter)
REFRIGERATOR WHIRLPOOL WRF757SDEM00 defrosted ff drain and repalced bad mullium
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "unit water line was turned off. left fridge door was dented not letting door switch to fully close, put pudding on fridge door so door switch can fully close. tested, unit is now working."
RANGE WHIRLPOOL SF367LXSS0 need new main cntrl.. but the cntrl is NLA i doc. with assurant and they advised that they will call cx to advise on how to proceed
DISHWASHER KITCHENAID KDFF204EBL1 found clogged up the connection and the garbage disposal connection had it cleared out and diswasher drained ok
REFRIGERATOR WHIRLPOOL WRS555SIHW00 found an ice maker that would not cycle so i had it replaced
DRYER MAYTAG MGDC465HW0 "solenoids are activating but no gas enetering unit... gas is on; ordrng 1 279923 (valve,gas)"
REFRIGERATOR MAYTAG MSS26C6MFZ00 replaced motor and ice container and tested that ice coming through dispenser ok
REFRIGERATOR KITCHENAID KBSD618ESS00 I REQUEST A MASTER TECH. SECOND OPINION I HAVE BEEN THERE SEVERAL TIMES AND I HAVE CALLED TECH SUPPORT AND DONE WHAT THEY HAVE SUGGESTED CUSTOMER STILL NOT SATISFY; saved tckt
DISHWASHER KITCHENAID KUDE40FXPA4 Customer complaint leaking and panel off : replaced seal and clips run diagnose test all components tested ok to manufactory specifics.
DISHWASHER AMANA ADB1400AGS0 "found water supply line not turned on causing no water fill, turned on water ran thru diagnostics test working ok."
DRYER WHIRLPOOL WGD5000DW3 replaced laggy selonoid and dnow no gas smell
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Due to not ice coming out, I adjusted the ice bucket it was stuck in rear of motor dispenser."
WASHER MAYTAG MVWB765FW3 "replaced faulty inlet water valve causing f-8 e-1 long fill error, ran thru recalibration & test working ok.; used 1 W11165546 (WATER VALVE) from stock"
RANGE KITCHENAID KGRS505XSS01 replaced orfice holder and burner heads tested for correct operation of all 5 burners. all working ok
OVEN WHIRLPOOL WOD93EC0AS05 "custumer concern upper and bottom oven temperature are isue getting to hot , ordering main control electronic controling upper and bottom oven , using use authorization # wjt7w00dpl1; ordrng 1 W11032469 (control elect) and 2 W10859573 (sensor oven)s"
RANGE KITCHENAID KSEG700EBS3 cleaned glass top with affresh and glass top looks ok. advised customer to cleaned glass after every use and to use affresh cleaner
WASHER AMANA NTW4516FW2 found loose fill hose ajust back in place run test no leaks request completed
REFRIGERATOR MAYTAG MFI2269FRZ02 "Not making ice, replaced the ice maker and cycled tested, used ice maker from w10882923 ice maker kit.; used 1 W10882923 (ice maker) from stock"
WASHER WHIRLPOOL WFW6620HC0 "found bad electrical wall outlet with open neutral causing issue with washer, advised cust need outlet repaired."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 evap. ice up per test mode openthermal fuse replaced and defrosted evap.; used 1 WPW10384183 (THERMISTOR) from stock
DRYER WHIRLPOOL WGD4815EW2 Door won't open or close the hinge not allowing door to close properly thus causing the catch to mess up. Catch was defective I removed and fixed door catch and door latch assembly. Opened an closed door no further issues door switch now closes and all tested fine.
REFRIGERATOR KITCHENAID KBFC42FSS00 "chk refer door swtich, it had already been installed and working fine"
WASHER MAYTAG MVWB765FW3 ordered new inlet valve; ordrng 1 W11165546 (water valve)
WASHER WHIRLPOOL MHW8200FW0 Customer complaint soap not going down: found line clog also info customer on go detergent and removing container run diagnose test washer tested ok to manufactory specifics.
WASHER WHIRLPOOL MHW8200FW0 Helper complete
REFRIGERATOR WHIRLPOOL WRS322FDAW04 cx needs lights; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light)
WASHER WHIRLPOOL WFW85HEFW1 replaced both controls. tst auto/calibration mode.
OVEN WHIRLPOOL KOSE500ESS01 Unit needs new fuses they needed it for Passover but parts won't be in in time. Ordering parts ASAP appt. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
REFRIGERATOR KITCHEN n/a Replaced part no further issues all tested fine parts checked out fine.
OVEN WHIRLPOOL KOSE500ESS01 Needs fuses and thermostat self clean blew fuses. Psp parts. Will collect next visit. Discount on labor for 2nd appliance. ; ordrng 1 DOLLY and 2 WP4449751 (thrmst-fix)s and 2 WPW10545255 (fuse-thrml)s
REFRIGERATOR WHIRLPOOL WRS325FDAW04 the lights to the fridge are not working ..and need to order parts for the thermostat problem..; ordrng 1 WPW10515058 (lights) and 1 WPW10515057 (lights) and 1 WPW10583800 (thermostat)
WASHER MAYTAG MVWB765FW Replaced parts tested unit no further issues ran diagnostics and reset. If any issues now they can call warranty and see further options. ; used 1 W11165546 (WATER VALVE) from stock
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced the right refrigerator door and now the door bins fit properly
COMPACTOR WHIRLPOOL GX900QPPS6 Ordering new switch assembly setting up For trash compactor for Tuesday repairs. ; ordrng 1 WP9871824 (switch CONTROL) and 1 WP9871824 (switch-off)
DRYER WHIRLPOOL WGD4815EW2 customer for this dryer needs the coils customer is saying he thought we would deduct the 109.95 cents to the total if he got the job done we dont he declined the job .just charging for the diagnosis trip charge .
RANGE WHIRLPOOL WFG320M02BB2 found metal tape stuck to the bottorm of the heat shealed witch gets hot and most likely melted the adheasive oon the tape and dripped off onto the floor causing damage
REFRIGERATOR JENN-AIR JFC2290REY00 Bypass was stuck disassembled the housing and found the clips holding in the bypass were fused in with the bypass. Removed and the. Got no water. Opened up the line and found plunger Orin's rubber was clogging the line. Removed lien and reinstalled the housing. All else tested fine. Separate issue from last time. All tested ok. Also fixed door gasket for freezer heated and formed back on no more frost.
DRYER WHIRLPOOL WGD95HEDW0 run test dryer heating ok instruc customer to clean vent
WASHER MAYTAG CAE2743BQ0 no error codes the washer is washing properly .found nothing wrong with the washer put it in diagnostics nothing found.
OVEN- DOUBLE KITCHENAID KEBS207SSS04 "found unit working per customer this happens while she convects. called tech. support and spoke to Kirk and told me moisture gets in the proves orifce. also, checked and calibrated temperature"
REFRIGERATOR KITCHENAID KRMF706ESS01 ice dispenser not dispensing ice orderd des motor authorization # kjtfl00apl1customer req after 1 pm; ordrng 1 W10822606 (motor)
DRYER MAYTAG MGDC465HW0 Adjusted the dryer door.mgdc465hw0
WASHER WHIRLPOOL WTW4850HW1 water was truned off washer was leaking from stand pipe cust will call plumber to have fixed
RANGE WHIRLPOOL WFG320M0BS3 replaced light bulb
FREEZER WHIRLPOOL WRX988SIBM03 "Due to no lights inside of freezer, I did ajusted the light inside of freezer and now all lights are working fine."
DISHWASHER IKEA IUD8500BX1 dish washer need a new dispenser; ordrng 1 WPW10304410 (dispenser)
REFRIGERATOR WHIRLPOOL WRF535SWHV00 used washer to raise left door and right door. verified muillion is now catching with the cabinet.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found water filter leaking a bit it needed to be replaced fridge in general was ok
WASHER WHIRLPOOL WTW5000DW1 no hot water hooked up to unit..i noticed the temp settings was set on hot water.thats why the washer wasnt starting cycle.. advised to hook up hot water hose also to correct drain hose installation.
RANGE-GAS KITCHENAID KDRP407H5509 "Checked the temps and found thermometer is working I had the customer thermometer and mines and checked at 400 bake convection it didn't pass 250. Defective bake and sensor. Gave quote for repairs. ; ordrng 1 4451175 (element kit,bake) and 1 WPW10131825 (sensor)"
OVEN WHIRLPOOL WOD77EC7HS00 "found missing nuetro , need electrician , i call whirpool and they gave me sr# i spoke wiith andy custumer need to calls back when electrical its done ."
REFRIGERATOR KITCHENAID KBSD602ESS00 "Not freezing enough, found low on freon, ordering compressor, evaporator coil and heater pan, please sen ss tech or master tech. Total ordrng 1 W10841139 (compresor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan) and 1 2ndman (2nd man ss tech or master)"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 water leak at bottom of freezer door fitting. Corrected the water leak but customers water line is also leaking.
REFRIGERATOR KITCHENAID KRFF305ESS00 Ice maker fill tube leaking at the water valve removed tubing and reinserted fully.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 installed the new water-valves fridge ok
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Water hose bottom of freezer door are kinked, damaged, replaced dispenser water line and leak tested."
REFRIGERATOR KITCHENAID KSS036QTB00 Replaced part that I broke free of charge. Filter was dropped and cracked so defective and board that was sent was dropped a broke. Didn't need it though. No charge for emitter. My fault
OVEN KITCHENAID KEBS207SSS04 autho#kjwbo00xpl2checked with my thermometer and a magnet for the load to see if it reached themperature no matter what temp i put it on it will be 150 degrees short im going to order the thermostat the element and the board diagnotics on the board says its good.; ordrng 1 WPW10207398 (element) and 1 WPW10119142 (appliance manager) and 1 WPW10131825 (sensor) and 1 ovendolly (oven dolly..)
RANGE WHIRLPOOL WFG515S0ES1 sd error code orderd sensor & board; ordrng 1 WPW10348656 (des board) and 1 W10833885 (sensor)
DISHWASHER JENN-AIR JDTSS243GX0 cx had plug going to sump motor unplugged ...plugged back in ran testworking good
LAUNDRY CENTER WHIRLPOOL MGD8630HC installed all parts orderd prv tech ckd working ok
WASHER WHIRLPOOL WTW5000DW2 Noisey gearcase in agitation mode.; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit)
DISHWASHER WHIRLPOOL WDF540PADM3 Customer complaint not drainnning : found overflow clog clear it run diagnose test all components tested ok to manufactory specifics.
WASHER MAYTAG MVWB765FW2 auth#mjwa900nl2----replaced crack tub and tested for leaks. unit working ok. no leaks
DRYER MAYTAG MCG8000AWW used truck stock sensor to repair unit; used 1 WP338906 (SENSOR) from stock
WASHER WHIRLPOOL WFW85HEFC1 "replaced faulty pressure switch causing f-3 e-1 error, ran thru test working ok.; used 1 WPW10448876 (SWITHC - WL) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS00 bushing on ff right door doesn't go down and adjuster to raize the fridge bad-ordered; ordrng 1 W11167119 (right hinge) and 1 W11159608 (bushing) and 1 WPW10515763 (left wheel assembly) and 1 W11163783 (closer)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 replaced the ice bin and the hing and the cam the fridge is working properly nowi also had to heat up the gasket with the blow dryer to adjust it it was staying open .
DRYER MAYTAG MFC2061HEB recall sensor not connected no charges
REFRIGERATOR KITCHENAID KRFC704FPS00 dobule autkjwimjwnl2 installed evap cover orderd by prv tech ckd working ok
WASHER WHIRLPOOL WFW85HEFC1 instruc customer not to mix garments and do larger washes
DISHWASHER KITCHENAID KDTE234GPS0 "i put it on test mode it did everything, opened detergent and infom male rince aid is empty."
MICROWAVE WHIRLPOOL MMV1174FW2 "chk and test operation of m/w and fan. found grease seeping through cabnet due to small vent area. this m/w is venting out of front ceiling is to close causing grease to gather and drip into m/v cabnet, cust will clean and have vent positioned to go through roof, all test good"
COOKTOP KITCHENAID KCGS956ESS02 installed missing defuser on burner and now it acting correctly
DRYER WHIRLPOOL WGD9400SW0 Customer complaint noisy: found bad pulley replaced run diagnose test no more noise; used 1 4392067 (REPAI KIT) from stock
WASHER WHIRLPOOL WTW5000DW1 Stuck keypad assembly opened board and fixed it. Reset th board ran diagnostics and unit turned on after we cleared code the diag ran great. Fixed water valve issue as well now water drains and fills.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Due to dent in refrigerato side door, i found the dent took pic. customer wants replacement, she had it for only 2 days been delivered in home does not wants a door. she will call the store tomorrow. close call per today."
REFRIGERATOR KITCHENAID KRSF505ESS01 the water presure that is coming down from the dispensor is the right pressure customers want it faster there is no way to make i faster when the presure is the right amount .showed customer how replaced the filter when they need to and how to turn off and on the sabath mode .
REFRIGERATOR KITCHENAID KRSC503ESS01 evaporator coil solid ice allow 2 cal counts; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 WPW10531081 (pan-crispr)
REFRIGERATOR KITCHENAID KBFS25ECMS00 "due to a noisy sometimes ,I took the damper out and re installed in order to work better. now is normal noisy unit is fine"
REFRIGERATOR KITCHENAID KSSC48FTS04 "found bad icemaker , just replaced , now its ok , custumer need to wait for 24hrs for unit making ice , just charging for the part only for custumer satisfaction aproved by fc MT"
WASHER MAYTAG MHW7100DC0 replaced door latch; used 1 WPW10443885 (LATCH) from stock
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "found i/m wire harness at bottom in fzr door broken, ord parts.; ordrng 1 2ndtech (2nd tech) and 1 LW11089011 (door)"
WASHER WHIRLPOOL WTW4850HW1 "cust compl that washer taker too long to wash and is not removing powered det. chk and test washer, and found no error codes in dign also found preformed normal wash cycle with load and found that water level was normal. cust sya she is just noy happy with washer over all."
DRYER WHIRLPOOL WGD85HEFC1 Vibration noise. Replaced the drum rollers and belt and pulley.; used 1 4392067 (REPAI KIT) from stock
WASHER WHIRLPOOL WTW5000DW1 W10752719 tubW10752283- plate W11035751- gear case W11130362 suspension 2x labor 4ccUNIT NEEDS MULTIPLE PARTS DEF TIVE GEARCSSE SEAL NOT ALLOWING UNIT TO WASH POPERLY AND THE NOISE IS THE RUBBER BEARING. UNIT ALSO NEEDS WASHPLATE AND SUSPSNION. SUBMITTING FOR APPROVAL. CUSTOMER WANTS 2-4pm timeframe.
REFRIGERATOR WHIRLPOOL WRT318FMDB01 cx freezer was blocking air path frezzing air path ...advised cx to defrost and not to block air path
OVEN IKEA IBS550PWW00 "replaced open tod and fusu, all test good; used 1 W10545255 ("
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Diue to no power in diswasher and after toubleshooting open the panel door and found bad board, need to order board and display.; ordrng 1 W11305308 (control electronic) and 1 W11028325 (housing UI) and 1 W11028004 (jumper 4 wire)"
COOKTOP MAYTAG KICU509XBL00 giving part at our price per jeremy... i replaced another modual but this time i also installed a new 9inch burner(large)..
WASHER MAYTAG MVWC565FW "removed zipper stuck underneath washplate, ran thru test working ok."
DRYER MAYTAG MGDC400VW0 "replaced bad drum rollers & drum belt for noise issue, ran test working ok.; used 1 4392065 (repair kit) from stock"
MICROWAVE WHIRLPOOL WOC95EC0AS05 f6e8comunication problem between the boards customer is going out of town please schedule back monday may 6thautho #wjwe600nl2; ordrng 1 wpw10586836 (appliance manager) and 1 W10217711 (invertor) and 1 ovendolly (oven dolly .) and 1 2ndman (2ndman)
REFRIGERATOR WHIRLPOOL WRT318FMDB00 per female it freezes and defrost at freezer i could not put it on test replaced all parts that were ordered.
WASHER WHIRLPOOL CAE2745FQ0 Customer complaint noisy: run diagnose test found code for out of balance level unit washer tested ok to manufactory psecifics.
REFRIGERATOR KITCHENAID KBSD602ESS00 "No interior ilumination, remove and reinstalled the aurora led power supply board and leds came on, tested, working fine now..."
OVEN KITCHENAID KODE500ESS03 "found faughty tod and fuse, need part and 2nd helper; ordrng 1 WP9759243 (thrmst-fix) and 1 WP4449751 (thrmst-fix) and 1 2ndtech (2nd tech) and 1 ovendolly (oven dolly)"
DISHWASHER WHIRLPOOL WDF320PADS3 found bad drain hose; ordrng 1 WPW10545278 (hose) and 1 W10878507 (hose)
WASHER MAYTAG MVWB765FW0 ordered new control board; ordrng 1 W10920541 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 ff right door switch don't turn on the lights all the time.-ordered; ordrng 1 W10847849 (ff switch)
WASHER MAYTAG MVWC565FW1 Control board not responding ordering the control board; ordrng 1 W11162438 (control)
RANGE WHIRLPOOL WFC310S0EW1 "recieprical was burnt up ordering replacement dor that and heating element; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"
WASHER AMANA NTW4516FW3 "recalibrated washer & made adjustment to drain hose too low on ground causing siphoning, ran test with load working ok. advised cust to use less detergent."
WASHER WHIRLPOOL WTW57ESVW1 Mettalic noise on right side of cabinet during spin and back leveling legs all the way down. Removed the cabinet and checked suspension springs then reinstalled cabinet and freed leveling legs. Tested the washer in agitation and spin.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Evaporator fan motor not running. Power is present to the fan motor. Replaced the evaporator fan motor and removed all ice.; used 1 WP2315539 (EVAP FAN) from stock
OVEN KITCHENAID KOSC504ESS01 used magic box fuse to repair unit. tested unit is now heating up.unit is working now.
DRYER WHIRLPOOL MDG308DAWW replaced rollers and pulley
FREEZER WHIRLPOOL MTB2195AEQ "Diue to not cooling in ref. section , i took all the ice in freezer side and connected in right position the heater connection all tested out ok."
REFRIGERATOR WHIRLPOOL WRF535SMHW00 "found refer not cooling, tech noticed that filter line dryer was placed at an odd angel and push in back rt side. when tech pull out he noticed crack in metal tube that comed through cabnet. called tech assit and not repairable7724644544"
OVEN KITCHENAID KODE500ESS02 Unit needed new probe defective probe throwing error code for the unit not allowing it to start up properly when you hit bake nremoved the jacke and fixed wiring harness inside probe jack. Tested unit unit now heats and probe working normal.
WASHER MAYTAG MHW6000XW2 F6E1 error cost of repair not effective.. cx not going to procees
DRYER MAYTAG MED5630HC lint catcher assembly was loose due to stripped screw so i replaced screw with magic box part and now unit souldnt rip or catch clothing...
WASHER MAYTAG MVWC565FW0 "unit was bottoming out , raised the legs, leveled the unit, and tested."
WASHER MAYTAG MVWX700XL2 "repaced bad noisey gearcase & actuator shifter with drive rub leaking water, ran test & diagnostics working ok."
DISHWASHER KITCHENAID KUDS01FLSS5 Customer complaint arm broken : found broken arm replaced it run diagnose test all components tested ok to manufactory specifics.
WASHER WHIRLPOOL WTW4816FW2 RAN DIAGNOSISS CX HAD NO ERROR CODE....cx did have a stuck start button recalibrated and tested working good
REFRIGERATOR KITCHENAID KRFF707ESS01 KJURT00DPL1 unit leaking from drain. Clogged drain removed cover and removed drain assembly and unclogged with steamer. Tested unit no further issues all tested fine.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Freezing in the refrigerator compartment, replaced the air diffuser and adviced to set vto warmer temperature..."
REFRIGERATOR KITCHENAID KSC24C8EYY01 installed part compressor and rc evp test check all functions. advised cust to wait for 24 hrs for normal cooling temperature. additional labor auth KJVUHJVNL2; used 1 W10316760 (THERMISTOR) from stock
DRYER WHIRLPOOL WHD3090GW0 found lint and moisture acumuation in the filter and housing had it cleaned dryer ok
REFRIGERATOR WHIRLPOOL WRS325FDAM04 filter broke inside the housing ordered housing.; ordrng 1 W10862461 (housing)
WASHER MAYTAG MHW5630HC0 "washer had f0e2 error code, over sudsing. explained to cx to use less detergent. also had uB, unit was unleved due pedestal being installed. leveled the unit and tested."
WASHER MAYTAG MVWP575GW0 Re
DRYER WHIRLPOOL WGD5000DW3 dryer not heating customer ask me not to continue with the diagnosis home depot is going to take unit back to the store
REFRIGERATOR KITCHENAID KBFC42FTS08 defrost prablm 2man; ordrng 1 W10482185 (harns-wire) and 1 W10219166 (heater) and 1 WP2303091 (cntrl-elec)
REFRIGERATOR WHIRLPOOL KRFF707ESS01 replaced light led and leveled doors. check temp setting. unit working ok
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Refrigerator will not dispense ice. Found the ice bin full of old ice clumped together. Removed the ice bin and old ice tested the ice dispenser for proper operation.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 broken blue fill tube heater wire; ordrng 1 W10917894 (fill tube)
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 replaced main control and tested working good
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 freezing food in rc against divider on middle shelf.advised not to put food to close to divider and adjust to 39 and 5 degrees
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Feezer door not opening/closing, door is ajar and doesn not move, Ican see broken piece and also the ice maker is fallen,instructed door will take 5-6 weeks.; ordrng 1 LW10433608 (freezer door) and 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
REFRIGERATOR KITCHENAID KRFF507ESS01 found the mullion heater making noise as door was being open had ir removed and lubed its closing mechanism
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Due to customer wants to check for leak, found no leak no where."
REFRIGERATOR WHIRLPOOL WRS571CIHZ found a diffuser making lound noise had it replaced; used 1 W11164593 (DIFUSER) from stock
COOKTOP JENN-AIR JGD8348CDP17 found faughty gas valve and front left and rear left burner; ordrng 1 Y04100187 (valve- gas) and 1 7513P455-60 (pipe-mnfld) and 1 74007003 (switch- sp) and 1 74007004 (switch- sp) and 1 Y04100184 (valve- gas)
WASHER WHIRLPOOL WFW75HEFW0 "Need to replace tub assy. authwjvua00xpl2 .. found water leaking fron cracked tub, called aig for additional auth.; ordrng 1 W10901030 (tub-outer) and 1 2ndmansd (2nd man sd)"
DISHWASHER WHIRLPOOL WDT720PADM2 "Not working at all, dead unit, need control board and console, estimate of was declined parts W10854231 AND W10838676"
REFRIGERATOR KITCHENAID KRMF706ESS01 main board not giving power to 3 way valve-ordered; ordrng 1 WPW10675033 (main board.) and 1 W10874835 (3 way valve.)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Liner has separated from the bottom of the freezer door and gasket has fallen out. Unit will need the freezer door replaced. authorization prq1588573; ordrng 1 LW10547320 (dor-fip ss)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer complaint leaking : found loose soap dispencer adjusted re run diagnose test no more leaks dish washer ok.
DISHWASHER MAYTAG MDB8979SFZ2 user interface lights blinking and wont start.; ordrng 1 W10906431 (main control) and 1 w10897043 (user interface)
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Opened door switch on left side found issue with the contact fixed it and tested unit no further issues all tested fine. If callback order a set of door swig left and right.
WASHER WHIRLPOOL MVWC565FW1 removed clothes pin from underneath washer causing noise issue ran thu test & diagnostics working ok.
REFRIGERATOR FD KITCHENAID KFFS20EYMS04 found unit cooling ok did not find no cooling problem
DISHWASHER KITCHENAID KDTM404ESS3 Customer complaint not power : found bad wire conector at power cord replaced wire nut fix wire run diagnose test dish washer stay on all components tested ok to manufactory specifics.
WASHER MAYTAG MVWB765FC3 "found f-8 e-1 long fill error, replaced water inlet valve, ran test working ok.; used 1 W11165546 (WATER VALVE) from stock"
DRYER MAYTAG MEDB765FC0 "found f-2 e-1 stuck key on ui board causing cycle selectio issue, reattached ui cable connection to main board now working ok."
WASHER MAYTAG MVWB835DW0 cx needs stator and rotor cx does not wish to proceede
RANGE WHIRLPOOL WFG505M0BS ordered new front door and name plate; ordrng 1 WPW10535776 (glass-door) and 1 WPW10481433 (nameplate)
WASHER WHIRLPOOL WTW4816FW2 "made adjustment to pressure hose, tested with load recalibrated washer, ran thru diagnostics working ok."
REFRIGERATOR WHIRLPOOL WRT111SFDM04 def drain was plugged cleand ckd working ok
REFRIGERATOR WHIRLPOOL WRT134TFDW00 unit has a sealed system leak AUTH #WJVVY00XPL2; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 W10913906 (coupler)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 checked temp reading 15 degrees in freezer and 36 in ff side ....turned max give 48 hrs and temp should increes
DISHWASHER KITCHENAID KDTE404DSS00 adj trck ckd ok
DRYER WHIRLPOOL WGD7500GC0 drayr ckd workin normal air vant cover almost closed and too much lint in the vant instruct customer to clean the vant
WASHER MAYTAG MHW8200FW0 Customer complaint leaving cloth wet:run diagnose test found error code load when running clean washer match syphton ordering control board; ordrng 1 W11201292 (control)
DISHWASHER MAYTAG MDB4949SDZ0 instruc customerr to remove all the trash inside dis washer run test no leaks request completed
DISHWASHER WHIRLPOOL KDFE104DWH5 found dishwasher over flowing due to clogged air vent. Tech informed cust on how to to remove or have plumber repair. Dishwasher working finw
REFRIGERATOR KITCHENAID KFIS20XVMS6 leaking on top of refer from ice maker fill tube also from behind panel on right side of refer compartment where water valve is when filling ice maker.55.24...105.50
OVEN KITCHENAID KSEG950ESS0 replaced boards and tested boards and tested. oven is now turning off.
OVEN WHIRLPOOL WEG745H0FS0 Replaced error code part the fan and tested fan. Reached proper temps fan runs no issues with fan code all tested ok no further issues.
REFRIGERATOR KITCHENAID KSSO42QTX03 the user interface is not working cant make any selections i need to replace/. the icemaker is not working i saw the wirirng diagram and the user interface comunnicte with the icemaker told customer that once i replace the ui i can furthermore check the icemaker if the ui does not take care of the problem; ordrng 1 WPW10151237 (user interface)
OVEN WHIRLPOOL KOCE507ESS07 "cust complaint that top of door on oven sticks out and is an eye sore.tech preformed chk on door and hinges and oven door is installed properly, tech found the oven has two rubber stopper on to that pushes door out 1/8 of inch but is normal. tech called w/p tech line to ver, all test good 7724647909"
MICROWAVE KITCHENAID KEMC308KSS04 cant take out this oven microwave combo to test the components inside customer will pay for an additional tech .told the customer that by hearing it the mangetron is not coming on.customer understands that when i open it may be something else.charged cutomer for the 2ndtech today not the visit because this is the second appliance and he went through with the repair .; ordrng 1 WP4375424 (magnetron) and 1 2ndtech (2ndtech) and 1 ovendolly (oven dolly.)
REFRIGERATOR KITCHENAID KRFC704FBS00 ice bin full and door shute opening but ice not coming out . stripped ice bucket.; ordrng 1 W10910401 (ice container) and 1 W11228132 (shaft) and 1 W10822606 (motor)
DISHWASHER WHIRLPOOL WDF520PADM7 Defective board also had defective outlet they need electrical to fix outlet for the future. Replaced board and tested. No further issues with unit now.
STACKABLE WHIRLPOOL WET4027HWO Capacitor broke off and wasn't connected not allowing unit to run in drain and soon cycle and the belt came off not allowing agitation. Error code for shifter present. Cleared error codes tested unit no further issues
FREEZER KITCHENAID KFIS29PBMS FOUND A BAD COMPRESSOR (LOW PUMPER) HAD IT REPLACED PARTS A LABOR ITS COVERED
REFRIGERATOR WHIRLPOOL WRF736SDAM14 REPLACED WATER VALVE TESTED WORKING GOOD
OVEN KITCHENAID KEMS309BSS00 Unit needs cooling fan convection fan and door assembly. S code for parts. Ordering today will return next week to finalize repairs. ; ordrng 1 W10582014 (door/mw) and 1 W10794022 (motor-fan) and 1 WPW10260254 (blower)
RANGE WHIRLPOOL JDS9860AAP r front berner not working; ordrng 2 74004053 (sub 7432p073-60)s
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Needs defrost system fan iced up. Left unit off so it can melt down ordering parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10384183 (thermistor)
OVEN WHIRLPOOL KDRP407HSS10 helper complete
OVEN WHIRLPOOL KDRP407HSS10 installed the thermostat and checked the voltage 240volts correcrt voltage ohmed out the heating element and it the right ohms oven i working properly again.
DISHWASHER WHIRLPOOL WDF330PAHW1 hete ckd working okr wier was off reconect
REFRIGERATOR WHIRLPOOL WRB322DMBM00 ordered new shelf; ordrng 1 WP2309941 (trim-door) and 1 W10877094 (shield)
HOOD UNKNOWN UXT4030ADS2 installed fan motor ckd working ok
DISHWASHER WHIRLPOOL WDT780SAEM1 "found float off and not closing swtich, cust only wanted dign, dishwasher working fine once float cap is on"
DRYER AMANA NGD4655EW2 "found blocked air vent causing long dry times, advised cust to have someone clear air vent, ran test unit working & heating ok."
REFRIGERATOR WHIRLPOOL n/a "needs ice maker, needs approval from leaf p#wpw10300022,"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 adjust door hinge and bottom grill. door is closing ok and grill fits correctly.
WASHER WHIRLPOOL GHW9150PW0 found bad pump; ordrng 1 280187 (pump)
REFRIGERATOR WHIRLPOOL WRF560SEYM05 installed ice maker arm that was sent directly to cust. put through cycle all test good
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Due to not cooling in boath sides, i check found low in freon, check for leaks all fine put 4.5 oz of freon all tested out ok"
OVEN KITCHENAID KEBC208KSS0 replaced the glass to the oven door i explained and showed the customer before taking off the door how ssomeone had worked on their unit and had damaged their hinges customer said he wanted me to do the job so i did the door is closing properly now but the hinges are still not as they should be just as i found them and and customer saw.did not charge the customer today the because they paid it last time over the phone .
WASHER WHIRLPOOL WTW8500DR1 "replaced main cntrl board, ran thru test & recalibration working ok.cust already paid trip & diag fee on first vist. cust kept part main cntl board.. S coded part per mgr JG"
REFRIGERATOR WHIRLPOOL WRS321SDHB found oil was from a bottle that fell behind refrigator
REFRIGERATOR WHIRLPOOL WRF560SEYM05 defrosted and unclogged the drain line.tested it out by ouring a cup of water went through the drain now .
WASHER WHIRLPOOL MVWP575GW0 water temps are per specs
REFRIGERATOR SBS KITCHENAID KRSC500ESS01 "complaing not cooling , found inverter board flashing 4 time , compressor lock up , i call whirpool and they gave me sr #7724643950., now its ok tested fine"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice or water not dispensing, replaced the ,main control board and filter housing cove tha was broken...; used 2 WPW10221048 (SPACER) from stock"