Rutilio - Los Angeles, CA
Very good service with very good attitude
Century - Orange, CA
Service technician did a very professional job, was very courteous, and offered to also check out our other appliances. He accommodated our request for a specific appointment time as well.
Camille - Los Angeles, CA
Chris Z., Paradise Technician, was very professional and extremely knowledgeable regarding how to operate; repair and preserve my whirlpool washer and dryer. In addition, He possess quality customer service skills. Lastly, Chris is a excellent replacement for Rose; who was a priceless asset to your company. Sincerely, Camille Scott of San Pedro.
Scott - Huntington Beach, CA
Tonya - Long Beach, CA
Always a pleasure! He’s the best!
Not really useful.
Richard - Los Angeles, CA
Because this was set up by the call center I now know that it’s important to talk to actual technician or company who’s coming to service the refrigerator to see that they have the proper tools to do the repair not just a diagnosis If you’ve already done the diagnosis. I explained on a phone Message to them that kitchenAid refrigerator was not getting electrical power and I have done all the testing recommended by Kitchenaid to turn the unit off and on And check circuit breakers et cetra. That they would need to pull out the refrigerator to check the plug area or test to see if the circuit breaker switch was dead. They did none of that They didn’t have the dolly to pull out the refrigerator although Whirlpool said they could and they didn’t have the tools to check the Circuit breaker. So they ended up telling me it was not getting enough electrical current which is what I told service center initially and that I would need an electrician. Which is what I asked if I should do Initially because it’s not getting power. So it may just be the problem of Covid and not being able to get to right people directly To answer your question or have the proper tools to resolve the problem. So that leaves you paying for something you already knew and not getting the refrigerator working. Maybe a good handyman is the answer rather than going through Multiple technicians to get a final result.
Christina - Los Angeles, CA
The technician is respectful and did a great job.
Replaced the freezer door
Steven - Huntington Beach, CA
He was great! He came in and fixed our problem in 5 minutes. Very professional and courteous.
Brandon - Brea, CA
Excellent service from Sam. He was able to figure out the problem that was causing the knocking noise underneath my built in refrigerator and provide a solution to remedy it.
Theerapol - Stanton, CA
Quick and painless service
David - Huntington Beach, CA
I really appreciated the communication with the staff that scheduled the appointment—they understood the issue I was having and did a good job ensuring that the technician had the information he needed when he arrived at my house. The technician was able to identify the cause of the problem and correct it in a very short time
Very satisfied with the technician & his ability
Patricia - Cypress, CA
Victor was on time, polite and very efficient.
Amazing service by Raymond
Molly - Los Angeles, CA
Raymond is amazing - went above and beyond - very grateful!
Donna - Manhattan Beach, CA
Efficient, friendly and professional
Eduvijis - Norwalk, CA
JOB WELL DONE!
William - Long Beach, CA
Excellent service and real nice service man
Donna - La Mirada, CA
Preston was very personable, knowledgable, and thorough. We were in good hands. He took the time to explain the problem and answered all our questions, even about other appliances. We know technicians have a schedule to follow, but we never felt he was rushed and even gave me time to clean under the stove. We now have an oven that works and are very happy!
Service prompt, Product disappointing
Helene - Los Angeles, CA
Jackson provided courteous, professional service. However, I'm not sure that his report contained the full extent of the oven's failure to work, not just it's extended heating time.
Joseph - Rancho Santa Margarita, CA
John was prompt, on time, knowledgeable and understanding. The issue we experienced was with the anomalies of the machine itself..John clearly explained its workings, and though we are not happy with the machine's performance, we were satisfied that John did everything he could to remedy it.
Mashi - Lawndale, CA
Joy - Huntington Beach, CA
Our service man Victor was here when he said he would. He got right to work and knew exactly what was wrong with our refrigerator. He repaired it all within a half an hour! Super nice, respectful, and professional. Thank you for your service.
Deon - Gardena, CA
Michael - Huntington Beach, CA
We have never had any serviceman for anything be as informative and quick as ours was today, not only did he diagnose and fix our washer quickly he took a little time to explain things on our washer and dryer that we didn’t know about that even the salesman man didn’t tell us. My only problem is I didn’t get his name and would love for his supervisor to commend him for his quality service
Excellent & Timely Service
Ed - Long Beach, CA
Peggy - Torrance, CA
Friendly & efficient
Lisa - Los Angeles, CA
Great service. Tech came to the door with his mask on. He was very careful moving the refrigerator out of its tight place. He explained what he was do
John - Los Angeles, CA
As stated above I was very satisfied and would recommend Edi to everyone.
Ted - Cerritos, CA
Nothing done on the fridge during the service visit except to explain why the particular refrigerator model acts as it has always been.
Araceli - Long Beach, CA
The guy that came was fast and left the doors really good. No mess at all behind.
Shelley - Seal Beach, CA
great device, very professional!
Eduvijis - Norwalk, CA
Professional with excellent followup
Winnie - Huntington Beach, CA
Your company was doing warranty work on a new Whirlpool refrigerator I had purchased 6 months earlier. We tried the standard fix and when that didn't work, had to replace the freezer door. Because of COVID there was delay getting the replacement but you always followed up to let me know. The service man who installed it it it efficiently and answered all my questions. I couldn't be more pleased! Thank you all.
Duplicate - Los Angeles, CA
Had a great experience. Repair guy was awesome, nice and knowledgeable. Changed lights in the fridge. It was quick and painless.
Adam - Huntington Beach, CA
The tech was great super helpful and safe definitely would use paradise again!!!!
Mel - Mission Viejo, CA
Jonathan solve my problem quickly and efficiently
Sharon - View Park-Windsor Hills, CA
Very professional with great customer service
Phil - Huntington Beach, CA
Larry was very professional and fixed my problem in a timely manner. He was extremely polite and quickly found the problem.
Joan - Whittier, CA
Janet - Westminster, CA
Tracey - Los Angeles, CA
Pablo was great! Very pleasant & knowledgeable. He answered my questions. He’s an asset to your company! All of my ratings below are only for Pablo. Now, as far as the company...your customer call service needs great improvement.
Michael - Seal Beach, CA
The technician was polite and informative...
JennAir oven microwave
Kyle - Huntington Beach, CA
Chris did an outstanding job. He evaluated our unit, irdered the oarts & returned & installed a new motherboard for the microwave & a new hinge receiver. After that everything works great. Thank you Chris!
Excellent Service !!!!!
Steven - Downey, CA
The service was great and the service guy came out on time and he was very nice the thing i liked was i was able to make my appointment over the internet on a day that it was closed everything went good very good service!!!
Very professional and straightforward business experience.
Victor - Long Beach, CA
Preston the technician who serviced my account was considerate straightforward and professional.
Door shutting problem
Brandon - Santa Fe Springs, CA
Great job perfect
Philip - Westminster, CA
Masumi - Fullerton, CA
A 100 out of 100
Norma - Los Angeles, CA
Great, friendly service
Vicki - Buena Park, CA
Everyone was friendly and courteous. I even got a call when the repair person was running a little late and I really appreciated that. I would recommend your service to friends and family.
Ilan - Newport Beach, CA
I have written an email to the owners about how Francis goes beyond the call of duty to satisfy the customer. Francis’ professionalism, communication and willingness to help are one of the best I have ever encountered from a service provider.
Karen - Lake Forest, CA
Sarkis was great!!!
Great service . Larry is super experienced and knowledgeable
Robert - Downey, CA
Outstanding and detailed service
Erick - Los Angeles, CA
Great service and explanation of the issue as well as comprehensive testing once the issue was fixed.
Great service. I really liked Rose
Michael - Long Beach, CA
Rose was on time and provided great service. Very professional. She knew exact what the problem was with my dryer.
Professional, Great Service
Jennifer Tran - Huntington Beach, CA
Johnathan came to fix my washer and dryer - he was so polite, professional, and now my washer and dryer work perfectly! Glad it was an easy and stress free process. Thank you Jonathan!
Mary - Fullerton, CA
Sark is did a great job. He explained all that needed to be done. I had actually requested sarkis for this appointment because he had repaired my refrigerator before. And every time I have contacted your office the staff has been very helpful. I will always contact paradise and refer you to my friends. Thank you.
Ann - Hermosa Beach, CA
The technician who came to our house was polite and efficient. I give him an A. BUT ... I had an appointment scheduled the week prior. Waited. Was told by Paradise that it was canceled. That was a waste of our time and annoying bc we did not cancel that appointment!
Golris - Irvine, CA
Tiffany - Carson, CA
Excellent service address all issues and then some. Thankfully costs were covered under the warranty.
Trang - Westminster, CA
Great service, very friendly and hard worker.. need more employee like him. Thanks alot for your help.
Anita - Whittier, CA
He listened to what I had to say
My problems solved quickly and efficiently
Arlene - Santa Monica, CA
Problems solved easily. A few things I was doing incorrectly
Deborah - Huntington Beach, CA
Charles - Rancho Santa Margarita, CA
Great service and extremely responsive to our needs
Excellent repair service
Martin - Huntington Beach, CA
Ramon was very professional and courteous. He completed the repair on our washer, and made sure I was satisfied with the work performed.
Anne-marie - Hermosa Beach, CA
Robert Sims, analyzed the issue with our ice maker and after several tested indicated the ice maker was faulty and not responding. The solution was to replace the ice maker which he did. I will say Robert did an excellent job but I think Parsdise Services is very expensive.
Lanetta - Long Beach, CA
Stephanie - Los Angeles, CA
Pueblo was on time, knew his stuff and work was great. Thank you
Mary - Long Beach, CA
polite and helpful
Ricardo - Whittier, CA
They came got the work done and fixed my dryer in a matter of minutes
Excellent refrigerator service
Ellen - Long Beach, CA
Victor was fast,efficient,and respectful of our home. Exceptional repairman.
Rose - Huntington Beach, CA
Good friendly service
Ramon is a true professional
Michele - Huntington Beach, CA
Veronica - Paramount, CA
Worked professionally and were very careful with my washer.
Did not complete repair!
Joe - Huntington Beach, CA
Brian - Redondo Beach, CA
Thao - Stanton, CA
Ben - Huntington Beach, CA
this was a very bad experience. The guy claimed he did not see a leak. well, he didn't even open the ref to check to see the container full of water that I collected. he was too lazy to clear the problem since he got paid for doing NOTHING.
Jill - Los Angeles, CA
The technician that fixed my dishwasher was on time, polite, fast, and knowledgeable. I appreciate the great service!
Mary - Huntington Beach, CA
Very helpful knows what he’s doing very happy with the service.
Gayle - Los Angeles, CA
Great service. Came at the requested time and was able to fix the problem
Roy - Lawndale, CA
Aria - Los Angeles, CA
We had a great experience, identified the problem and had great interactions.
Great service and experience
Romayne - Manhattan Beach, CA
Alex - Costa Mesa, CA
Carolll - Inglewood, CA
Annoyed - Long Beach, CA
It took a month to get the part. Serviceman had to cancel because he did not know how to install. Came in time the next day with supervisor but had to run to home depot to pick up a part. Came back and finished his repair. 24 hours later, I have about 10 pcs of ice. It was a ice machine repair.
Rick - Whittier, CA
Prompt & excellent service
Linda - Anaheim, CA
Excellent repairman. I will call him whenever I may need refrigerator service.
Fixed what others couldn’t!
Yen - Huntington Beach, CA
After 3 tries with other companies and technicians, Victor made our ice maker work again! Yay!
Quick and Friendly
Kristene - Buena Park, CA
Lucille - Wilmington, CA
Very informative tech.
Rick Roberts - Huntington Beach, CA
Ramon was professional, efficient and thorough. Excellent service.
Fidelia - Cypress, CA
Jamie - Whittier, CA
I appreciated Larry’s attitude and presence. He was good at what he did and very friendly. Thanks Larry!
great warranty service
Robert - Seal Beach, CA
Guy - Inglewood, CA
Great quick & precise service
Juan - Pico Rivera, CA
Randi - Long Beach, CA
Very pleased with the service from Victor, he fixed the problem, was professional and friendly. I would highly recommend him.
Great man went above and beyond
Deborah - Lakewood, CA
Domnicic - Long Beach, CA
Very Friendly and Professional
Kevin - Long Beach, CA
Reliables quote, scheduled follow up appointment, on time, clean wirk
Thomas - Huntington Beach, CA
Efficient, prompt and polite
Came on schedule
Jim - Torrance, CA
Removed the part that needed replacing, and place it with the new part. Cleaned up the area. very good job.
Heidi - Huntington Beach, CA
Glenn - Huntington Beach, CA
Every thing went as planned, very satisfied customer. Thank you!
Mark - Torrance, CA
Not very good. He did seem to be in a hurry to leave. Never did find out what was causing the problem. Just told the technician from Paradise Appliance Service to order a new drawer front.
Shyamala - Los Angeles, CA
frost inside fridge
Sidney - Compton, CA
Excellent customer service
Norma - Long Beach, CA
A very long wait
Liliya - Long Beach, CA
I had to wait for my refrigerator service for 5 days in the midst of a heat wave. And the service window was from 8 am till 4 pm. I've received a recorded confirmation of the appointment with a more narrow window the night before the appointment. I consider the whole process unacceptable and disrespectful. The technician was not overly friendly, but he fixed the unit and at the end of the day that is sufficient.
Jan - Long Beach, CA
Appreciated being informed of arrival time. Professional
Sharon - Tustin, CA
On time, knowledgeable. and very helpful
Michele - Culver City, CA
Very professional. Outstanding service
Michelle - Long Beach, CA
Larry was thorough, explained how to operate the machines, and he tried to figure out where the pieces of chips came from that were in the washing machine basket. No reflection on Larry, I am concerned about the chips, because he could not locate where the chips came from in this brand new machine this could pose a rust problem in the future. Especially, without taking the machine apart there is no way of knowing where in the machine the chips came from. A brand new machine should not have to be touched up with porcelain paint. Therefore, I will request a new washing machine. Lastly, I think the cost of service is pretty steep for a product that is not under warranty. You could put that cost toward the purchase of a new machine.
Jenna - Seal Beach, CA
She's Awesome and Smart
Michael - Carson, CA
G J B
Grant - Cypress, CA
On time and convenient.
Courtney - Hawthorne, CA
Our Tech was very knowledgeable
Cindy - Whittier, CA
He was very nice and courteous he was very knowledgeable and very fission it was in an out troubleshot the problem and therefore fixed my dryer I would recommend him to anybody else
Jim - Villa Park, CA
Great service,very friendly
Timothy - Long Beach, CA
Larry was great,friendly and had the refrigerator going in 15 minutes.Highley recommend him.
Very professional, Good workmen’s ship
Juan - Pico Rivera, CA
Allen - Los Alamitos, CA
Prompt arrival, knowledgeable serviceman, listened attentively, worked, efficiently
Jaime - Torrance, CA
Repair representative was competent and efficient.
Ariel - South Gate, CA
The representative was thorough, courteous and informative.
outstanding service and service tech
Glen - Seal Beach, CA
LARRY WAS JUST TERRIFIC TO DEAL WITH AND HE QUICKLY WAS ABLE TO DIAGNOSE OUR PROBLEMS. FRANKLY I WAS CONCERNED ABOUT MANY OF THE BAD SURVEYS. TO OUR DELIGHT,LARRY WAS JUST AN OUTSTANDING PROFESSIONAL AND VERY COMFORTABLE TO HAVE HERE SERVICING OUR DISHWASHER. PLEASE THANK LARRY FOR US AGAIN !!!
The technician was very informative, he explained that while he didn’t find a real problem he did noticed two cables or wires were sitting
Deborah - Los Angeles, CA
I was pleased with his service and the unit hasn’t made the loud noice since. So perhaps the two cabled stop one another instead of parallel to each other was the real problem. A big thanks for your conscientiousness.
Danielle - Los Angeles, CA
Fast and effective!
Abel - Long Beach, CA
Repaired Maytag washer
Marwan - Artesia, CA
Very helpful and comfortable way handled from first visit to check to repair my washer. It was not able to use when I called assurance but repair man let me use washer until new parts arrived (due to Covid-19 the parts arrived month later) & repaired beautifully. Thank you for Paradise appurtenances repair tech and customer services.
Daniel - Long Beach, CA
Great employee and representative of Your company
Faith - Los Angeles, CA
Raymond did a great job!
Joseph - Buena Park, CA
Marie - Los Angeles, CA
Ray was professional, and determined to find out the problem and fix it. Ray was the best.
Cheryl - Westminster, CA
Ramon came early, diagnosed quickly and completed the repairs perfectly.
Came a day early
Brian - Villa Park, CA
Called and asked if he could come a day early. Worked out well for my schedule and didn’t take long to fix the issue
Earleen - Huntington Beach, CA
Ramon went out of his way to answer my questions & explain what was happening with my range. I told him I wasn't sure whether I liked my new washer because of the water levels & he took the time to help me understand what I'd read in the manual.
A bit pricey- computer system time consuming
Leigh - Hermosa Beach, CA
I thought the pricing/ estimates, after a service call fee were high. The computer system for estimates and fees seemed to be difficult, hard to work with (has to redo things/ couldn’t access answers to my questions easily and time consuming.
Adrianne - Irvine, CA
The technician came out and indicated that we needed a replacement of the appliance. He seemed annoyed that he came out for nothing. He said he would email Whirlpool that a replacement was needed and copy me but it had been 9 days and I am still waiting.
Always Top Notch!
Emma - Los Angeles, CA
Repair specialists are super considerate, knowledgable and efficient
Laverne - Fountain Valley, CA
He did a good job. Diagnosed the problem. Too bad the machine is a piece of junk.
Patrick - Cypress, CA
They did a great job we are thankful for their help
Maria - Buena Park, CA
On time reliable
Great service and very professional
Donna - Lakewood, CA
Very Polite & efficient
Mark - Costa Mesa, CA
Norma - Long Beach, CA
Great service overall.. Like how he takes time to explain what’s happening and how to keep my machine running best
Angelica - Whittier, CA
He was great very informative.
Karina - Hawthorne, CA
Stephanie - Irvine, CA
Great service ..............
Eddie - Signal Hill, CA
Marjorie - Hawthorne, CA
Your rep was fantastic. Polite and knowledgeable. Explain everything to me and felt he was very covid safe
Rick - Torrance, CA
Exceeded my expectations
Excellent service, very nice
Madison - Los Angeles, CA
Francisco was very skilled at fixing our oven. He was very kind, friendly and knowledgeable
Aaronsgal - Anaheim, CA
Home Depot's warranty service put us in contact with Paradise Appliance Service. The technician was very friendly, polite, and knowledgeable. He completed the service quickly and painlessly. Highly recommend!
Marianthy - Los Angeles, CA
Francis was attentive, professional, knew exactly what my washer needed for repair. Thank you for sending him. The first tech; I felt disappointed bc he resisted to diagnose my problem in depth. He insisted and only levelEd the washer. I asked for a different Technician for the second visit somehow the first technician Chris Called and stood me up. Again resisting not only to diagnose my washer but he didn’t show up at all. Thank you Franscis. Your Customer service was excellent. Francis was excellent but the first two visits were awful from the other technician (I think his name was Chris) The reason why I checked below average and average what is the power service I received the first two visits from Technicians other than Francis technicians other than Francis Again, I need to make sure you understand Francis was excellent!!!!!!
Jim - Cypress, CA
I had the pleasure of meeting Preston and he resolved my issue within a short time. It seemed the original installation of the exhaust fan over the stove was faulty. After the first use, the fan, not fully seated, dropped down hitting the supports making a terrible racket. Preston analyzed the situation and pushed the fan up, seating it in place. Thanks, Jim
Delia - Los Angeles, CA
Review of Rose
Mark - Torrance, CA
This is the second time Rose has come to our home. Both experiences were excellent. Rose is efficient, honest, and dependable.
Chris made some adjustments
Steve - Costa Mesa, CA
Chris was on time and went right to work. He discovered that the freezer temperature was at the wrong setting. Obviously he corrected the setting. He felt that a new ice-maker or freezer fan were not needed at this time, but if any problems should arise in the future that we should not hesitate to call Paradise. Thanks to Paradise and Chris.
Debra - Garden Grove, CA
Service technician was prompt, replaced freezer lite bulb, which had caused the ones in main frig to go dim.
Laura - Cypress, CA
Stephanie - Torrance, CA
Punctual, professional, communicative! Found problem quickly. Quick , easy repair!
Great professional service.
Alfredo - Inglewood, CA
My technician was professional, communicated great on his way to my home and throughout the service. He was knowledgable and respected my home. Great service.
Patricia - Long Beach, CA
He fixed my washer probably in 10 minutes! He immediately knew a mask was clogging the pump. A few days earlier I called another company. The Technician didn’t even look at my washer. It was 6 pm and said it would take him to long to fix. Said I should call someone else. Really he didn’t want to work late so I just told him he should not have wasted my time. I called the manufacturer and they sent this technician who fixed my washer in a few minutes. I will definitely call Paradise if I need assistance again. Thank You
Anna - Los Angeles, CA
Ray was very knowledgeable, professional and nice. I was so glad that he came to look at the problem. I really appreciated it, thanks Ray!
Really nice man
Shelley - Los Angeles, CA
Nicole - Long Beach, CA
Claudine - Los Angeles, CA
TechniciN arrived promptly and was efficient. He fixed the freezer and was very good about clean up.
Great Customer Experience
Jayme - Cypress, CA
I would highly recommend this company. It is a local business and they are ready and willing. The best part is that they are located in Cypress.
Jena - Los Angeles, CA
Pablo is amazing . He knew exactly what was wrong, ordered the correct part and returned in a timely manner to install.
Jayme - Cypress, CA
Chris was on time, polite and knowledgeable. I will definitely call him again.
Margaret - Long Beach, CA
Great service. They were quick and neat and courteous
Michael - Marina del Rey, CA
Professional, courteous and neat.
Worst customer service ever
Eduardo - Los Angeles, CA
This is the worst service I’ve received. My fridge wasn’t even fixed and to top it off my food went bad. I never received the email to be able to put a claim for my food going bad.
Joy - Anaheim, CA
Victor was on time and friendly. He took care of the issue quickly. Was professional and kept personal distance as required for COVID. Ice maker has been working well so far.
Joey - Buena Park, CA
Rebecca - Huntington Beach, CA
Adjusted doors and was able to answer our questions. Downside we had to wait over a week for N appointment
Antonio - Los Angeles, CA
Raymond was the best technician I’ve ever had. He knew my appliance inside and out. He fluently disassembled my appliance, cleaned it, repaired it, and put it back together so quickly! He literally saved my entire day, and I am a very busy man. Service like this is rare and invaluable. I wait with anxiety every time I need any sort of service, in hopes I get the kind of service and personality I received from Raymond. Thanks Raymond!
Oscar - Garden Grove, CA
Great Service Really Helpful
Henry - Anaheim, CA
The service was informative and really helpful. I would recommend the same type of service to any other person.
Antonio - Norwalk, CA
Larry explain it to me whats wrong with the ice and water dispenser and he was very clear on he's explanation.
Lara - Los Angeles, CA
Raymond was efficient, respectful, informative, and knowledgeable. It was a pleasure.
Did a great job.
Scott - Newport Beach, CA
Jon knew exactly what was going on and fixed it quick. He was very courteous. Showed up within the window expected.
Was very knowledgeable. Good service
Irene - Huntington Beach, CA
Excellent Customer Service
Nancy - Cerritos, CA
Knowledgeable and professional service
Peggy - Anaheim, CA
Lionel - Inglewood, CA
Each time the service man comes out the same work is performed and the machine is not working.
Jane - Westminster, CA
Ramone was very professional. He communicated very clearly what was wrong with my washer. He explained how to help it work more efficiently. I wish I could have Ramone be my go to person for all repairs. He is a superb serviceman.
Alejandra - La Mirada, CA
The man who assisted us was great!!
Huy - Westminster, CA
Margarita - Los Angeles, CA
Great service and very courteous.
Victor - Cerritos, CA
I was so happy with the service, professional and with lots of courtesy, awesome work, prettty happy with the service.
Marybeth - Torrance, CA
Honest and reliable
Christine - Los Angeles, CA
I have had endless problems with my fridge (no fault of Pardise, the problem is with the manufacture) and Ray has been my service man 3 or 4 times. He is always professional, pays attention to detail and in this time of Covid very cautious. He is great at his job.
Modera - Los Angeles, CA
Outstanding and professional service
Robert the repairman was so efficient. His work was excellent. Thank you Robert!
Thelma - Los Angeles, CA
After having this whirlpool refrigerator for 5 months since (March 2020 )it has stopped working 3 different times . A new fan . And a new sensor and now a new fan again .. This refrigerator is a lemon !👋👀🩸 It needs to be replaced ASAP! I am 67 years old and handicapped! Replace this lemon ... Whirlpool Refrigerator! Please👋
Leticia - Los Angeles, CA
Eddie was a terrific guy. He knew exactly what the problem was and replaced it in a timelt manner.
Jerry - Los Angeles, CA
Juan - Los Angeles, CA
DISHWASHER MAYTAG MDB9959SKZ0 unit needs new pump and cntrl board; ordrng 1 W11410063 (cntrl elec) and 1 W11497943 (drain pump)
REFRIGERATOR KITCHENAID KRFF507EWH01 q1no-q2no--no sign covid 19--s-r #7729354592---frosted up rc evap. customer will call new leaf and let us know if parts need to be ordered tomorrow.; schdld next appmnt for 11/24 TUE !
REFRIGERATOR WHIRLPOOL WRT138FZDW00 fresh food section29 degrees 9k17 degrees 13kreplace the cntl 7729356795 reference#; ordrng 1 W11353813 (cntrl box) and 1 W10838965 (thernistor) and 1 WP2315539 (fan) and 1 WPW10383615 (thernistor)
REFRIGERATOR WHIRLPOOL WRT511SZDB00 q1q2 no no sing c19 ref door gasket coming bec door gasket is sticky instruct to clean door gasket
WASHER MAYTAG MVWB855DC2 Cx needs panel and console cx does not wish to proceede Q1q2 no no sign due to covid 19
WASHER MAYTAG MVWC565FW2 Q1Q2 NO NO SIGN DUE TO COVID 19 CX HAD IVER LOAD ERROR CODE COULD NOT RECREATE PROBLEM NO FURTHER ISSUES
REFRIGERATOR WHIRLPOOL WRT138FZDW00 the fridge needs a control a thermistor q1noq2.nono signature due to covid19; ordrng 1 W11353813 (cntl box) and 1 W10838965 (thermistor)
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 q1no-q2no--no sign covid-19---replaced main control and diffuser---advised on food storage.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "replaced filter drywer, and couplers, start cooling now. q1 no q2 no, i didn't get signature cause covid-19; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "cooling fine. q1 no q2 no, i didn't get signature cause covid-19"
REFRIGERATOR WHIRLPOOL WRT138FZDW00 the fridge is working properly no problenms found completed callq1.noq2.nono signature due to covid19
WASHER MAYTAG MVWC565FW2 q1no-q2no--no sign covid-19----ran tested cycle and ran washer is spin with blanket--unit is spinnjin g ok--normal noise
REFRIGERATOR KITCHENAID KRFF507EWH01 q1no-q2no--no sign covid-19----frosted up rc evap--parts per pointer#7729354592---; ordrng 1 W10843055 (cntrl-elec) and 2 W11456069 (clamp)s and 1 W11457241 (pan) and 1 W11033168 (harns-wire) and 1 WPW10469927 (housing)
RANGE WHIRLPOOL WFG505M0BS3 replace knobs test all burnes ok request completed Q1no Q2no no sign covid 19
DISHWASHER AMANA ADB1400AGW1 Training complted .
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "found unit not cooling at freezer & ff section only 0.3 amps at compressor, unit has leak somewhere, needs parts replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)"
WASHER MAYTAG MVWB855DC3 Q1q2 no no sign due to covid 19 cx had roaches in main control advised cx it voids warranty
DISHWASHER WHIRLPOOL WDT730PAHV0 ordering part for customer q1nq2no no signature per covid19; ordrng 1 W11085683 (motor)
DISHWASHER KITCHENAID KDPM604KPS0 Q1q2 no no sign due to covid 19 cx had water valve error code recalibrated and tested on several cycles working good
REFRIGERATOR WHIRLPOOL WRT518SZFG00 replace compressor evap drier coupler test ok request completed Q1no Qn2o no sign covid 19 auth # auth #WTFUI00NL2
OVEN JENN-AIR JJW2827IL00 Q1 no Q2 no.No signiature due to covid-19. Replaced the lower oven door outer glass assembly.
RANGE MAYTAG MGR5875QDB1 CX DOESNT WANT TO CONTINUE WITH REPAIRS DUE TO THE COST.
MICROWAVE WHIRLPOOL WMH31017HB4 q1no-q2no--no sign covid-19----reset board and unplugged unit. ran with water serveral times unit is working ok at this time.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "freezer door nnot closing all the way there was a problem with 1 of the drawer, reset test good., 1 wheel missing at 1 of the drwer ordered; ordrng 1 W10643690 (AXLE) and 1 W10248555 (roller) and 1 W10850332 (bracket)"
REFRIGERATOR KITCHENAID KRSC503ESS01 Q1: noQ2: no no signature due to covid-19i replaced the door assemmbly and now the unit doesnt dispense waterwhen its not supposed to ktkq7tkapl2
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "found ff door gasket not sealing to frame causing air gap, applied heat to reform gasket to make good seal to frame, unit cooling & working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR KITCHENAID KRSC503ESS01 "replaced bad temp thermistor & scroll fan, advised cust to allow 24hrs to reach normal temps. parts ar e covered by whirpool. auth#KTFIV00AP1"
OVEN WHIRLPOOL WFG505M0BS3 q1no-q2no--no sign covid-19---defective front door glass and broken light bulb; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate) and 1 W10888179 (bulb-light) and 1 W10856866 (sockt-lite)
REFRIGERATOR KITCHENAID KRFC704FPS03 i found that the freezer was set to 5 degrees so i advised customer hat the icemaker wants 0 - to want to make ice i tested icemaker and no error codes came up and so i just lowered temos and now all is complete Q1: noQ2: no no signature due to covid-19
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Customer complaint temp stayig high: foudn bad ba controls replaced parts for customer all components ok to manufactory specifics q1nq2n no signature per covid19
REFRIGERATOR WHIRLPOOL JSD2789GES tech found leaking water leaking from line underneath.part no longer avil 61005682q1no q2no no sing due to cv 19
WASHER WHIRLPOOL MHW3100DW0 customer complaint shutting off stopping : found bad water pump ordering part for customer q1nq2n no signature per covid19; ordrng 1 WPW10605427 (PUMP)
RANGE WHIRLPOOL WFE515ES01 Q1q2 no no sign due to covid 19 cx needs main control does not wish to proceede
MICROWAVE KITCHENAID KEMC378KSS01 q1 q2 no no sing c19 orderd magnetron; ordrng 1 WP4375424 (magnetron) and 1 WP4375020 (capactr-mg) and 1 WPW10687786 (diode)
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 need to replace damper q1.noq1.noq2.nono signature due to covid19; ordrng 1 W11317276 (damper)
REFRIGERATOR KITCHENAID KRFC704FSS00 "found no water coming thru dispenser & ice maker, bad main valve with high water pressure from cust plumbing, needs regulator installed with valves.; ordrng 1 W11312191 (valve) and 1 W11194380 (valve) and 1 W10917313 (gasket-dor) and 1 W10786952 (valve)"
OVEN WHIRLPOOL WOS51EC0HW01 Q1: noQ2: no no signature due to covid-19I REPLACED THE CONSOL AND TESTED AFTER AND ALL BUTTONS ARE FUNCTIONING PROPORLY
WASHER MAYTAG MVWB765FW1 "F6E2 communication error between UI to acu,, ordered board and UI; ordrng 1 W11135391 (UI) and 1 W11135392 (board)"
DRYER MAYTAG MEDC465HW0 Q1q2 no no sign due to covid 19 cx concerned with normal noise in washer no further issues
WASHER WHIRLPOOL WFW92HEFC0 Q1 no Q2 no.No signiature due to covid-19. Mold in dispenser cust did not kn ow how to remove the tray and now he will clean the dispenser.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 i advised customer the noise is normal compressor noise and if he wants he can add his own sound deadening to help w noise
OVEN WHIRLPOOL KFGD500ESS04 customer complaint lower oven not preheating : run diagnose test found bad ignator ordering part for customer q1nq2n no signature per covid19; ordrng 1 WP7432P143-60 (ignator)
LAUNDRY CENTER MAYTAG MVWC565FW2 Q1q2 no no sign due to covid 19 cx had overload error code explained to cx how much water they get per cycle no further issues at this time
COMPACTOR KITCHENAID KTTS505ESS0 customer latch he bent to get it to workneed to order it now q1.noq2.nono signature due to covid19customer wants second opinion; ordrng 1 675379 (latch)
REFRIGERATOR WHIRLPOOL IX7DDEXGZ003 q1q2 no no sing c19 ikea hs 5 yr waranty installed i.m ckd working ok
WASHER WHIRLPOOL WFW560CHW0 q1no-q2no--no sign covid-19--replaced defective pump and tested for correct operation
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 I REPLACED THE PART THAT BROKE ON THE CHUTE SO NOW UNIT CAN DISPENSE ICE AGAINQ1: noQ2: no no signature due to covid-19
OVEN KITCHENAID KOSE507ESS04 "Cx need panel and main ; ordrng 1 W11093248 (Panel) and 1 W11179310 (Main control), states that autho needed"
WASHER WHIRLPOOL MHW5630HW1 found washer not finishing cycle unscrew top and front panel repair drain pump run test cycle working ok request completed Q1 no Q2 no nosign covid 19 auth # WTJMUTJNL2
WASHER MAYTAG MVWC565FW0 Q1 no Q2 no.No signiature due to covid-19. Replaced the gearcase agitator drive hub drive belt and drive pulley. Recalibrated and tested operation.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 auth#wtkt700nl2 installed freezer door bilder has the door ckd ok q1q2 no no sing c19
OVEN WHIRLPOOL WEG515S0FS2 q1q2 no no sing calibrate 20 d higher ckd working ok
WASHER MAYTAG MVWX655DW1 q1no-q2no--no sign covid-19--replaced defective shifter and tested for correct operation; used 1 W10913953 (SHIFTER) from stock
WASHER WHIRLPOOL WET4024HW0 need to replace te door switch to this dryer q1.noq2.nono signature due to covid19
RANGE WHIRLPOOL WFG320M0BS3 Vx needs main control and ignitor; ordrng 1 W11126814 (Main control) and 2 W11176454 (Ignitor)s
MICROWAVE OTR WHIRLPOOL WMH31017FW0 Q1 no Q2 no. No signiature due to covid-19. Arcing and burning in the high voltage section. 2nd man helper needed. declined at this time.
RANGE-GAS JENN-AIR JGRP548WP01 "found gas leak at cust shut off valve & line, this is a installation issue, needs someone to install gas line. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WTW8500DC5 "replaced console, q1 no q2 no i didn't get signature cause covid-19"
MICROWAVE WHIRLPOOL KOCE500ESS01 q1 q2 no no sing c19 rarts was defectiv i lubricate original fan ckd working ok told customer if start making nois we charg parts only in 90 days
REFRIGERATOR BI KITCHENAID KRMF706ESS01 "KTHKJ00FPL1 , i i checked f.f. with my lazer temp. it was 35 deg. he has a lazer it was 25 deg. but nothing was frozen neither the eggs were crack, that i explained to both male and female, he insisted his lazor was not wrong so, i told him under 32 deg. is freezing point so everything suppost to be frozen and nothing was frozen, he wasn't happy with my answer he told me he is ingeenir on weather so he should know my explanation.,i did a test everything came good."
DISHWASHER WHIRLPOOL WDT970SAHZ0 Q1 no Q2 no. No signiature due to covid-19. Replaced the pump and motor ordered by tecRK. Tested operation and found disheasher operating as designed.
MICROWAVE JENN-AIR JMW2430DS01 "tech found faughty control,; ordrng 1 W10887855 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 ovendolly (onen dolly)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the nameplate and the door completedq1.noq2.nono signature due to covid19
RANGE KITCHENAID KSGG700ESS1 "tech replaced cebsor and wire harness, all test good.q1no q2no no sigh due to cv 19"
DRYER WHIRLPOOL WGD5620HW0 chk dryer and all working fine no codes. q1no q2no no sign due to cv 19
LAUNDRY CENTER WHIRLPOOL WTW8500DC4 i replaced the broekn lid with a new one and now unit is in complete state Q1: noQ2: no no signature due to covid-19
REFRIGERATOR KITCHENAID KFXS25RYMS2 Q1 no Q2 no.No signiature due to covid-19. Replaced the ice maker and pantry drawer door gasket.
WASHER WHIRLPOOL WFW5620HW0 "tech chk washer and found no codes, put through dign and all test good. q1no q2no no sign due to cv 19"
DRYER WHIRLPOOL WGD5620HW1 "cx compl that dryer wont turn on tech chk dryer and found in sleep mode, was able to get dryer to respond by putting in dign and resetting, all test goodq1no q2no no sign due to cv 19"
DRYER WHIRLPOOL WGD5620HW1 replaced the cntrl and the panel completed q1.noq2.nono signature due to covid19
DRYER WHIRLPOOL WGD4815EW2 Q1 no Q2 no.No signiature due to covid-19. Checked the dryer and found metal nut stuck in the front seal. Removed the nut andtested operation.
WASHER MAYTAG MVWX655DW1 "replaced bad gearcase leaking oil on drive belt causing sliping noises, recalibrated, working ok. auth#MTL0C00NL2"
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 q1.noq2.nono signature due to covid1977293531767729310435roach infestation
DRYER WHIRLPOOL WGD5620HW1 "replaced faughty ign, all test good.q1no q2no no sign due to cv 19"
DISHWASHER WHIRLPOOL WDF520PADM7 unit need a new sump pump; ordrng 1 W11025157 (sump pump)
REFRIGERATOR WHIRLPOOL WRT318FZDW05 q1no-q2no--no sign covid-19---replaced compressor and tested for correct operation.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 q1no-q2no--no sign covid-19----water dispenser dripping whe not in use. found defective valve.; ordrng 1 WPW10179146 (valve-inlt)
WASHER MAYTAG MVW7232HC0 q1no-q2no--no sign covid-19--performed manual test and recalibrated--tested for correct operation.
RANGE WHIRLPOOL WFG525S0JS0 q1no-q2no--no sign covid-19---right part # wrong part and color in box---; ordrng 1 W11317846 (cntrl-elec)
DISHWASHER MAYTAG MDB4949SHZ1 "after i re-set it, is been working fine, q1 no q2 no, i didn't get signature cause covid-19"
DISHWASHER MAYTAG MDB494SHZ0 "unit not doing anything, unit dead.; ordrng 1 WPW10591570 (pump&motor) and 1 W11225084 (cntrl-elec)"
WASHER MAYTAG MVWB765FW4 Cx need console and main; ordrng 1 W11162441 (Console) and 1 W11429620 (Main control)
WASHER WHIRLPOOL WTW5000DW3 found washer not stoping drain sound clear error codes run a calibration tes tcycle ok request completed Q1no Q2 no no sign covid `19
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 found fill tube frozen unit need a new; ordrng 1 WPW10179146 (valve)
DISHWASHER JENN-AIR JDB1255AWR0 tech went by and no one was there that could pay cx says resch til after thanksgiving; schdld next appmnt for 12/1 TUE !
MICROWAVE KITCHENAID AFL65EMR0044 unit was waay to old to even find parts for so i advised cx i cannot service unit. Q1: noQ2: no no signature due to covid-19
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "there was a opening at f.f. door gasket and also freezer door was rubbing at closing put a washer to f.f. and raized freezer door now closes fine.q1 no q2 no, i didn't get signature cause covid-19"
WASHER MAYTAG MVW7232HW0 "q1no-q2no--no sign covid-19----f0-3e,f7-e9,f3-e3----ran automatic test and recalibrated-and erased error codes--unit passing test ok."
DRYER WHIRLPOOL WGD5100HW0 q1q2 no no sing c19 orderd dru seal; ordrng 1 280114 (drum seal)
OVEN KITCHENAID KEMC378KSS0 q1no-q2no--no sign covid-19---broken door torsion spring; ordrng 2 WP4451008 (spring)s and 1 franciscruz (francis cruz)
DRYER WHIRLPOOL WGD5620HW0 Cx reschedule ; schdld next appmnt for 12/3 THU !
WASHER MAYTAG MHW8630HW0 move dryer pull washer unscrew top panel unscrew console discharge conect harness test turn on cycle fill wash drain spin ok request completed Q1no Q2no no sign covid 19 auth # mtk4i00xl2
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Q1q2 no no sign due to covid 19 replaced damper and tested working good
DISHWASHER WHIRLPOOL KDTM604KPS q1q2 no no sing c19 under 30 days ordrd door; ordrng 1 W11416792 (door) and 1 W10909682 (nameplate)
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Complain still leaking, building frost , found leaking water from icemaker , i replaced the main control electronic , i call whirlpool and they recomend to check make sure not leaking air , they gave sr#7729189209; (created new UIS, deleted prior attachment to UisID 63820)"
OVEN JENN-AIR JMW2427DS03 "replaced open thermistor now on cooking got hot, q1 no q2 no, i didn't get signature cause covid-19"
RANGE WHIRLPOOL WEG745H0FS0 Q1 no Q@ no.No signiature due to covid-19. Left rear burner and center burner and caos needed.; ordrng 1 W10836467 (burnr-head) and 1 W11162114 (burnr-top) and 1 W11161846 (cap-burner)
REFRIGERATOR KITCHENAID KRFC704FBS02 "tech replaced faughty control and ff evavp service kit. all tech good. Tech ver loos food , and cx will put in for repayment.q1no q2no nosign due to cv 19ktexf00al2"
FREEZER MAYTAG MZF34X16DW01 steamed out the evap and replaced the cntrl and fan now the fan is turning completedq1.noq2.nono signature due to covid19
OVEN KITCHENAID KODE500ESS02 "Cx needs main and panel; ordrng 1 W11086141 (Panel) and 1 W11179310 (Main control), states that autho needed"
DISHWASHER KITCHENAID KDTM404KPS0 Q1q2 no no sign due to covid 19 cx has no hot water to unit advised cx to get hot water and dishwasher will run correctly
WASHER MAYTAG MVWX655DW1 "found high suds error causing no spin out & wet clothes at end of cycle, advised cust to reduse amount of detergent, ran test in diagnostics working ok. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRS321SBHB tech chkd refer and found that food blocking air flow causing back up. tech moved food restricting air and all test good.q1no q2no no sign due to cv 19
REFRIGERATOR KITCHENAID KSSC48QTS02 found a leak on the system refrigerator need a new compressor and evaporator we need to pull the refrigerator out and replace this parts**** customer is going to think abouth the repair and call back request completed Q1no Q2no no sign covid 19
DISHWASHER KITCHENAID KDTE204GPS0 i found the garbage disposer still had a plug so i drilled through plug and now unit can drain with no issue \'Q1: noQ2: no no signature due to covid-19
WASHER MAYTAG MVW6230HW0 Cx canceled call
WASHER MAYTAG MHWE251YG00 clean drain pump run test ok request completed Q1no Q2no no sign covid 19
RANGE-GAS JENN-AIR JDJDJJJDJ Q1q2 no no sign due to covid 19 cx had cloog in orfice no further issues
WASHER WHIRLPOOL MVWB765FW4 found unit with an error code off balance clear errorcode run calibration run test ok request completed Q1no Q2no no sign covid 19
REFRIGERATOR KITCHENAID KRSF505ESS00 "replaced freezer door with broken wires, unit cooling & working. not signed due to COVID-19 protocol. Q1: No, Q2: No auth#KSKW300XPL2"
WASHER WHIRLPOOL WTW5000DW3 replace bad control actuator cap motor and gear case run test ok fill wash drain spin ok request completed Q1no Q2no no sign covid 19 auth # WTK5ATKAL2
REFRIGERATOR WHIRLPOOL WRT112CZJW00 i replaced gaskets that werent sealing with new ones and also heated up new ones to form to the ref creating a perfect seal. Q1: noQ2: no no signature due to covid-19
WASHER WHIRLPOOL MVW6230HW0 "replaced mtr ,wire and actuator, all test good. q1no q2no no sign due to cv 19"
WASHER WHIRLPOOL WFW560CHW1 Cx need door lock; schdld next appmnt for 12/3 THU !
WASHER WHIRLPOOL MVWX655DW1 "replaced gearcase and washplate test good, q1 no q2 no, i didn't get signature cause covid-19"
WASHER MAYTAG MVWC565FW2 "replaced water valve test good, q1 no q2 no, i didn't get signature cause covid-19"
WASHER MAYTAG MVW7230HC0 ordering 2 cntrls before todya i received one split in half and customer has been waiting q1.noq2.nono signature due to covid19; ordrng 2 w11478526 (cntrl)s
LAUNDRY CENTER WHIRLPOOL MTW5830TW0 "tech replaced faughty lid swtich that was provides by cx , no warr on part."
WASHER MAYTAG MVWX655DW1 "replaced weak suspension rods & tighten loose pasket hub, tested working ok. this is differnent issue from first visit. not signed due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL KRMF706ESS00 need to re order the cntrl came is broken q.noq2.nono signature due to covid19; ordrng 1 wpw10675033 (cntrl)
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 different issue----q1no-q2n0---no sign covid-19----reposistion fill ube and cycle tested ice maker--unit filling with water ok.
REFRIGERATOR KITCHENAID KBSD602ESS01 q1q2 no no sing c19 i.m water tub was frozn def ckd working ok
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 customer complaint arcing explosion not heat : replaced magnetron and iverter board re tested same problem call tech line7729364631 advise will contact customer withing 3 bussines days q1nq2n no signature per covid19 wtk2otqnl2 thank you brannon.
ICE MAKER WHIRLPOOL WRF535SWHV02 q1q2 no no sing c19 o; ordrng 1 W10884390 (icemaker)
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "q1no-q2no--no sign covid-19----replaced evap fan,thermistor and main control--tested for correct operation.unit cooling ok."
DISHWASHER MAYTAG MDB9959SKZ0 found dish washer not draining remove piece of metal fron the drain pump testcycle ok request completed advise customer to change air gap request completed Q1no Q2 no no sign covid 19
REFRIGERATOR MAYTAG MFW2055FRZ00 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator and found the compressor noisey with a 40 psi low side pressure. Replaced the compressor and drier and evacuated and recharged the system.; used 1 W10913906 (COUPLER) from stock
WASHER MAYTAG MVWX655DW1 completed the call q1.noq2.nono signature due to covid19working properly..
FREEZER WHIRLPOOL WRS315SDHM i found the foam was swealling causing a restriction in the drain tube so i drilled through the swelled foam and now it should drain prorpoly Q1: noQ2: no no signature due to covid-19
WASHER MAYTAG MVWC360AW0 Q1q2 no no sign due to covid 19 cx possibly leaking due to off balance loads advised cx to even clothes out
REFRIGERATOR WHIRLPOOL KRFC300EWH03 Q1 no Q2 no.No signiature due to covid-19. Checked the refrigerator found the ice maker operation normal. Customer will have to raise the lever to reduce production.
REFRIGERATOR KITCHENAID KRMF706EBS01 customer complaint not making ice : found bad heater and control board replaced for customer advise customer to wait 24 hrs to make ice gave number to call me q1nq2n no signature per covid19
REFRIGERATOR KITCHENAID KSSC48FTS17 checked the fridge its only getting 90v it needs 120 volts the problem is the outlet or panel they need an electrician q1.noq2.nono signature due to covid19
REFRIGERATOR KITCHENAID KRFC604FSS00 Q1q2 no no sign due to covid 19 replaced main control W11329116 - Special Project S27311 THIS SPECIAL PROJECT SHOULD COME WITH DOUBLE LABOR ALREADY
REFRIGERATOR KITCHENAID KRFC704FPS03 unit needs new kit replaced parst etsted unit no furtehr issues tiffany trade partner autho for 2x labor -
COOKTOP KITCHENAID KCGD500GSS00 q1q2 no no sing c19 gas leak from valve connection not from cooktop inst customer to call gas company-------authorization # wtcd300wl1----
WASHER WHIRLPOOL CHW9150GW1 q1noq2no--no sig covid-19--washed blanket and -f27 came on screen---reset code and started cycle ok
WASHER MAYTAG MVWC565FW2 Q1q2 no no sign due to covid 19 cx had unbalanced error code recalibrated and tested working good
WASHER WHIRLPOOL WTW5000DW3 "tech ch waser and found and all test good, no issues, would not dup issue .q1no q2no no sign due to cv 19"
REFRIGERATOR KITCHENAID KFFS20EYMS04 replace cover evap housing compressor valve etc run test ok request completed Q1no Q2no no sign covid 19 auth # KTG4B00XPL2
WASHER WHIRLPOOL WTW7500GW2 "cx compl still has white resdue on clothe tech chk washer and put through dign found no faught, called tech line and no issues found7729313579"
WASHER WHIRLPOOL WFW3090GW2 Cx needs water valve; ordrng 1 Valve
WASHER MAYTAG MVWX655DW1 Cx needs gearcase and hub; ordrng 1 W10902814 (Washplate) and 2 W10528947 (Hub)s and 1 W11454734 (Gearcase)
DISHWASHER KITCHENAID KDTM404KPS0 "found a lot of water in at bottom of tub sump, ran test unit drain ok, cust pumbling to sink is over flowing advised cust need plumber to resolve issue. not signed due to COVID-19 protocol. Q1: No, Q2: No"
WASHER MAYTAG MVWC565FW2 "Customer complaint noisy : customer not happy with product said is to noisy when is washing and spin , run diagnose test machine is working as design noises coming from gears and shifter engaging to wash and spin customer requesting replacement call tech ine ref 7729314112 , reverse hoses for customer they were installed reverse ."
DRYER WHIRLPOOL ZGD7009GW0 "unt not turning on, door switch connection failure not allowing motor to get 120 from the switch, tested switch its fine but no connecton all textedd ok after"
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced parst tested unit no furtehr issues called techline tehy informed me to change spring tension i documented that this was an issue that happened few montsh back as well tehy stated tehy will document it in files for future if issue occurs agasin we can see furtehr options q1q2 no no sig cvd19 protocol
OVEN WHIRLPOOL n/a ordering parst setting up appt for when parst rrive; ordrng 1 W11029431 (panl-cntrl) and 1 WPW10603096 (cntrl-elec)
DRYER WHIRLPOOL WGD6620HC1 Q1q2 no no sign due to covid 19 had to reposition motor tested working good
WASHER WHIRLPOOL WFW6620HC0 i replaced all parts of the washer and now the drawer closes and also the dispenser has been changed so now it doesnt leak in the rinse cycle. Q1: noQ2: no no signature due to covid-19
WASHER MAYTAG MVWB765FW4 tech found faughty water valve .q1no q2no no sign due to cv 19; ordrng 1 W11172234 (housing)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 q1no-q2no--no sign covid-19--replaced open thermostat. verified fans and compressor started ok.
RANGE WHIRLPOOL WEG750H0HZ0 Cx needs console; ordrng 1 W11339755 (Console) and 1 W11205353 (Main control)
DRYER WHIRLPOOL WGT4027HW0 q1q2 no no sing c19 dryer working ok need air vant inst customer to relace new vant
MICROWAVE WHIRLPOOL WMH31017HS-6 "Complaint scracth door , wrong part beed received , just ordering againg; ordrng 1 W11173813 (door /mw)"
MICROWAVE WHIRLPOOL KMLS311HBS3 replaced parst tested unigt no furtehr issues unit working well door opens and closes also q1q2 no
OVEN AMANA AGR5330BAW3 "found bad ignitor causing no heat in oven, needs part replaced. not signed due to COVID-19 protocol. Q1: No, Q2: No; ordrng 2 W11176454 (igntr-oven)s"
REFRIGERATOR KITCHENAID KRMF706ESS01 q1no-q2no--no sign covid-19--sr-7729319722-----(need additional labor).--- need to remove both doors to replace defective wire harness. 3 call count.; saved tckt
RANGE JENN-AIR MISSING Q1: noQ2: no no signature due to covid-19i am unable to work on oven due to a missing mod: and ser plate
REFRIGERATOR JENN-AIR JS48SSDUDE01 Q1q2 no no sign due to covid 19 replaced water valve and tested working good
OVEN WHIRLPOOL WFG505M0BS3 customer complaint broken panel : ordering parts for customer q1nq2n no signature per covid19; ordrng 1 W11176456 (glass) and 1 W10888179 (bulb) and 1 W11098799 (panel)
RANGE WHIRLPOOL WGG745S0FS02 q1q2 no no sing c19 installed panl ckd working ok
WASHER WHIRLPOOL MODEL "badge was bent, defective teh washplate was broken last visit i stepped on it by mistake replaced it for customer today but they need to call ext cntrasct to order valve for LF error"