Chester - Compton, CA
Super nice man great service
Patricia - Mission Viejo, CA
He was very professional and efficient.
Professional Service Well Done
Melvin - Long Beach, CA
It appears that the icing problem has been solved. Of course, the trouble with an instant survey like this is that only time will tell if the solution worked long term.
Awesome Repair Man
Eileen - San Juan Capistrano, CA
Jaime is great, fridge from kitchenaid not so much
Jinan - West Hollywood, CA
Jaime is very nice, professional and accommodating. The fridge from kitchenaid however is a let down (not his fault).
As always, we have always had great service from Paradise.
Jonde - Santa Ana, CA
Billy - Santa Monica, CA
Steve - Irvine, CA
He was awesome… Super professional…
Nicholas - Los Angeles, CA
Colleen - Huntington Beach, CA
Timely, polite and knowledgable
Jonathan - Long Beach, CA
Todd - Fountain Valley, CA
Dania - Downey, CA
Larry was super informative about our washer, we explained our plight about an error code that kept displaying on our washer he gave different problems it could be and ultimately it was an easy fix for for him. Very professional and super personable!
Jasna - Lake Forest, CA
Carey - Los Angeles, CA
Sylvis - Los Angeles, CA
Marithza - Huntington Beach, CA
Bruce - Los Angeles, CA
Very experienced and effecient and able to diagnose problem immediately.
Gladys - Hawthorne, CA
Eddie is an amazing technician, very knowledgeable and outstanding customer service. Recommend Paradise Appliance to everyone!
Romeo - Los Angeles, CA
Hard to get appt
Lynn - Los Angeles, CA
Myrna - Huntington Beach, CA
They were great
Victor - Compton, CA
Robert did a very good job. He acted like a professional. And he was on time.
Guy - Los Angeles, CA
Edi Carias is great. Knows his job and explained the process well..Thank you for your help...
Jessica - Seal Beach, CA
Very personable, polite and knowledgeable.
Mark - Coto de Caza, CA
speedy and courteous service
Penny - Long Beach, CA
Marion - Los Angeles, CA
Jonathan - Redondo Beach, CA
This is the second call i have had to make to paradise appliance and they have come through each time. They are professional. Show up on time and most importantly, got the job done well. A+
Kathy - Bellflower, CA
The technician was quick and efficient - he knew exactly what was wrong and fixed it promptly.
Charles - Los Angeles, CA
After 3+ attempts with another Company, I had already declared my refrigerator a “lemon”. Yet Jaime arrived, knowledgeable, thorough and efficient. He even gave me a follow up call the day after just to make sure...that’s PARADISE!!!
Ricki - Huntington Beach, CA
Great Service awesome price
Linda - Long Beach, CA
Chris was very knowledge, very helpful and kind.
Philip - Seal Beach, CA
Professional and fast service!
Chi - Anaheim, CA
Jenn-Air Compressor Replacement.
Ken - Los Angeles, CA
The Service techs were very friendly and helped repair the refrigerator that was in need of a new compressor. The tech advised us that it was all covered under warranty and there would be no charge! We were happy with the service and your techs. Thank you!
Ken - Lake Forest, CA
Arrogant attitude to my wife until I got there. Poor workmanship used my glass washer lid as workbench and scratched the heck out of it I took pictures while he was doing it. Twisted and kinked the steel braided water hoses when he installed and I brought it to his attention and he got offended because he thinks he does nothing wrong. I have pictures of that as well. He belittled my wife’s description of the issues as I said until I arrived, then he talks over you when you are trying to describe the actual issue. My dryer top was also his secondary workbench as well for hi laptop 2 phones and tools and the parts as well. You would think with a guy that is so full of himself about what a great repairman he would put some type of cover on the area he works at. I want my dryer top, glass water top and kinked hoses Replaced by paradise at no charge due to the negligence of the repairman I am happy to show the pictures with the tools over the top of my property. I also want a call from management. I do not want that repairman to ever service my home again.
Sandra - Santa Monica, CA
Rohan - Trabuco Canyon, CA
Not good. Fridge still doesn’t work properly
Quick and Efficient
Caroline - Los Angeles, CA
Barry - Trabuco Canyon, CA
Jorge arrived on time to provide the service. Since the problem is intermittent, he was no able to find anything to fix.
Genaro - Santa Ana, CA
I was very pleased with you service
Ronald - View Park-Windsor Hills, CA
Excellent service. Took time to explain the problem and what it would take to repair the issue.
Good Service Co.!
Michael - Aliso Viejo, CA
The repair technician was polite, knowledgeable, professional and got the job done. A good service experience.
Joseph - Seal Beach, CA
Technician worked well with husband in finding & resolving issue (pocket knife left in pocket) caused issues with washing machine.
James - Redondo Beach, CA
Robert is excellent. Extremely polite and punctual, highly skilled.
Louella - Los Alamitos, CA
Dryer service call
Lili - Santa Monica, CA
Awful awful awful
Melissa - Rancho Mission Viejo, CA
Completely unprofessional, not punctual at all, do not clean up once done with the job, are lazy, do not have an motivation to resolve the problem. They use unprofessional tactics to even solve the problem. The manner in which the technician speaks in inappropriate humor.
Jeff - Rancho Santa Margarita, CA
Took care of the issue, courteous, and efficient.
Michael - Rancho Santa Margarita, CA
I had to reschedule 2 times and the repairman left after replacing a gasket on our dishwasher and it wont close at all. I have to clamp the door closed to make it work. I would never use this company again. In fact, I have called Home Depot to let them know my dissatisfaction with this service which was a part of HD’s warranty service plan
Bob - Newport Beach, CA
Very new Dishwasher still has a smell in it.
Jorge was great!
Wendy - Mission Viejo, CA
Jorge asked questions then proceeded to check many different possibilities that might be causing the problem. It ended up being the motor. He also found some other problems. I explained since it was not even a month old I didn’t want it to be repaired but replaced. He turned in his evaluation and a few days later I went back to Lowe’s. John immediately took good care of me also. A new washer is being delivered this week. I would call on Jorge again if I had a problem. He diagnosed the problem, and was very pleasant to work with.
Tech knew exactly what to do , cost had nothing to do with service call was under warranty
Frank - South Gate, CA
Tech had customer service skills
Jose - Lakewood, CA
Excellent Service Mr Preston was very kind and repaired my dryer in a expeditious manner.
Maggie - Compton, CA
Rose - Los Angeles, CA
Raymond very thoroughly tried to figure out the problem and ordered several parts. Unfortunately, the new motor design was slightly different and could not be used in my dishwasher. Very friendly and good effort!
Rose - Huntington Beach, CA
Professional and efficient. Very knowledgeable and friendly.
Lory - Mission Viejo, CA
Jorge did a great job. The refrigerator is at least 10 years old. He replaced the fan and got the icemaker working. He went over and above to fix this refrigerator.
Shirley - Los Angeles, CA
Josephine - Santa Monica, CA
Helen - Carson, CA
Tammy - Long Beach, CA
Unfortunately the dishwasher is still broke-is very hard to roll in/out. Can someone else come fix it please.
Ron - Lake Forest, CA
Jorge was friendly and professional. He did a great job.
Outstanding customer service
Carol - Whittier, CA
I would highly recommend him to anyone. We very competent and knowledgeable A quality person
Brenda - Long Beach, CA
Nancy - Lakewood, CA
Teryl - Los Angeles, CA
Efficient, timely, polite
Yi - Anaheim, CA
Tina - Buena Park, CA
Great Service by BOTH Francis Cruz and Oriole Preston
Juan Robertson - Long Beach, CA
Both Francis and Oriele were extremely knowledgeable, professional, and helpful.
Friendly and reliable service.
Kathy - Culver City, CA
Jack - Los Angeles, CA
on time, friendly, and informative.
Geoffrey - Fountain Valley, CA
Came out to replace my right side Whirlpool refrigerator! Was very professional and took care of issue quickly!
Zenaida - Anaheim, CA
It was horrible. He just came in so rude. Didn't even take the time to look at the washer. He said it was the soap that we were using because it didn't have HE on. When it did. I use tide. And dreft for my baby clothes. He just walked out. Didn't even say anything. I followed him and asked and he said it was the soap. Machine still does the same thing leaves my clothes soaked in water. He claim that it was impossible. That there wasn't any error. I don't even know why they got such unprofessional person working for your company. I will call again. Hope they sent me a different technician.
Arline - Los Angeles, CA
Daria - Los Angeles, CA
They came 3 times and didn't resolve the problem. Lots of promises, no delivery on them.
Shelby - El Segundo, CA
Great. Washer working great.
Doug - Huntington Beach, CA
Your Tech was amazing. Polite, experienced and very knowledgeable!!!
Librado - Long Beach, CA
Gloria - Buena Park, CA
He was fine.
Claudia - Los Angeles, CA
He was very knowledgeable, courteous, and fast.
Awesome service from a great technician
Donovan - Bellflower, CA
Great job by the tech he was professional and very quick service by Oriale Preston
Joselyn - Torrance, CA
He was very helpful and pleasant
Scott - Marina del Rey, CA
Edi did a great job fixing our washing machine. He was punctual, friendly and worked hard to make things right.
Alba - Fountain Valley, CA
Jesse - Los Angeles, CA
Amazing service all around.
Linda - Tustin, CA
Roseann - Lake Forest, CA
Prompt, honest and upfront regarding fee . Definitely recommend them and will call them in the future.
Ashley - Lakewood, CA
Arrived promptly and fixed the jam inside our dishwasher fast! Would recommend!
David - Huntington Beach, CA
Victor very pleasant and knowledgeable
Pablo is the best!
Barbara - Culver City, CA
The next time an appliance needs fixing, I will request Pablo! He really knows what he is doing, and he answers any questions, in an easy to understand way. You have a very valuable employee, in Pablo!
James - Los Angeles, CA
Jaime was great. Kind, easy to talk to and clearly good at his job. 5 stars!
Angelo - Cypress, CA
Knowledgeable and Quick
Hilda - Norwalk, CA
The 2 gentlemen that came to fix my stove we’re knowledgeable and worked quickly. A great experience.
Service was great
Judy - Inglewood, CA
Service on washer was very quick
Angelica - Torrance, CA
Lauren - Los Angeles, CA
Very friendly, great service!
Maria - Los Angeles, CA
Kari - Los Angeles, CA
Great service. The price is a bit high.
Tara - Los Angeles, CA
Jaime, showed up early and was informed and fixed my dishwasher very well. A very kind person!
Richard - Huntington Beach, CA
Great experience. Very professional!
Violet - Cypress, CA
Very professional. Cares about his job very respectful and took his time to answer our questions.
Dennis - Huntington Beach, CA
Violet - Cypress, CA
Great technician took his time to explain everything he actually took his job seriously with a bit of old school touch. Thank you so much Ramon your kindness was greatly appreciated.
Edi really focused on solving my problem. He is a stellar employee.
Guy - Los Angeles, CA
I question the price for the water pump he replaced but that was set by the office and not the repair person. Why would they charge $180 for a $30 part?
Great Service, great human quality!
Luis - Los Angeles, CA
We received great service. The person helping me was very polite and friendly. He explained what te issue was and gave me advice on how to prevent that from happening again. I was very pleased with the service.
Great service and awesome price. Thank you.
Lisa - Mission Viejo, CA
the only issue was the ice maker was not working when the technician left. I was not aware I had to move a latch to make the ice maker work. Once this was done, the ice maker started making ice. the Tech had to come back just for this reason.
Jesus - Westminster, CA
Melissa - Long Beach, CA
Knows his craft
David - Laguna Niguel, CA
Jonathan was on time, a professional, listened to our concerns and was able to address the problem immediately, and so far the problem has been resolved.
The repair man had to come to my home twice as he was unable to repair my refrigerator the first time. He initially stated the compressor had gone bad
Alicia - Aliso Viejo, CA
Leslie - Santa Monica, CA
Patrick - Long Beach, CA
Friendly, responsive, accommodating, and great work fixing dishwasher.
knows his stuff real well
Richard - Torrance, CA
Very Good Service
Osvaldo - Long Beach, CA
As the Review Title indicates. I believe it was a Very Good Service...
Trustworthy and Knowledgeable
Judy - Los Angeles, CA
Pablo Villalta is exceptionally knowledgable and capable. This is the second service call on our KitchenAid ovens and he knows his stuff! I ask for him personally because I trust him. He also knows how to explain to the client the best way to use and maintain the appliance. He knows every brand. Great employee!!! I'm giving the convenience a lower grade because I think it's disrespectful to keep a customer waiting for half an hour before a call can be answered and to have no way of reaching Paradise after a notification that a repairman will arrive at a certain hour -- when the hour is different than originally planned. This has nothing to do with the repairman, only to do with the company's feeling that the customer's time is not valuable. Poor phone service is inconvenient and frustrating.
David - Costa Mesa, CA
Work was done quickly and on time
Rogue - Huntington Beach, CA
Paul - Huntington Beach, CA
Jeremy - Santa Ana, CA
Prompt and efficient service. Even with a mix up on the serial number on our work order they were able to resolve the issue and get the job taken care of.
Prompt and helpful
t&e - Redondo Beach, CA
Very nice gentleman. The problem was a warranty issue; but he got the information to the manufacturer promptly. I can't rate price because it was covere.d
On time !
Sandy - Huntington Beach, CA
My first experience with Paradise Appliance and the first time a repair person has shown up on time. Very professional and great service.
Carlos - Whittier, CA
Very happy with technician who serviced my washer.
Shaun - Los Angeles, CA
Vanessa - Norwalk, CA
Oriale was on time, very professional and very knowledgeable!! He fixed our problem so fast!!
Richard - Culver City, CA
Very pleased with our serviceman. I wished our charges, for the problem with our dishwasher, had been less.
Jeanette - La Mirada, CA
Great Service Technician!
Valerie - Lakewood, CA
Rose was awesome! Showed up within promised timeframe, quickly diagnosed the problem and had my dryer fixed in minutes. She gave me confidence to use your company again. Thank you, Rose!
Can - Westminster, CA
Bad bad service
Rude incompetent shammy
Rita - El Segundo, CA
Robocall books your appts and time arrival. Tech never arrives on time. Then you are given a new appt if they arrive at all. Manager never called me to discuss all the issues, dispite my many requests. Whirlpool overnighted part for repair after complaining about their lack of service but paradise still took over 2 weeks to arrive. Installed wrong parts, customer service hangs up if you want answers, it just goes on and on. I submitted complaint with Whirlpool to pull their contract, Paradise is giving them a bad name. Many other dissatisfied customers on Yelp.
On time and knowledgeable
Kevin - Los Angeles, CA
Sean - La Mirada, CA
The Paradise technicians came on time, had great communication, were extremely friendly, and provided awesome service. I highly recommend them!
Dave - Cypress, CA
GREAT SERVICE, Knowledgeable service staff
Gabrael - Los Angeles, CA
Raymond Was extremely knowledgeable of the Appliances in our kitchen. He was able to locate a 3rd party part for our 15 year old fridge. We would absolutely use these guys again.
Yes, the service was great; the repair person was very professional and took no time to complete the job. He arrived at the time he said he would be h
Bonnie - Los Angeles, CA
Jeff - Santa Ana, CA
Jan - Trabuco Canyon, CA
Customer service seems to be a lost art. Sarkis is an exception. He was not rushed. He listened. He asked questions. He explained what he was doing. He was thorough and had great suggestions.
Marites - Los Angeles, CA
Fast and knowledgeable
John - Los Angeles, CA
Knew the problem, fixed it quick. What else could you ask for?
Anna - Fountain Valley, CA
Ramon was very professional and fixed problem
Mitzi - Santa Monica, CA
The technician was knowledgeable and neat. We are very pleased with Paradise.
Francisco - Costa Mesa, CA
Cheerful and polite
Margaret - Los Angeles, CA
Jaime was on time, polite and prompt.
Claudia - Bellflower, CA
Karina - Paramount, CA
Patsy - Gardena, CA
Patient waiting for authorization to do work
Julia - Rancho Santa Margarita, CA
Very pleased with the service!!
Sue - Newport Beach, CA
We had tried two other repair services and had no luck at all, so we were pleasantly surprised with the service we received from Jonathan. Communication was really good.
Great service and client communication
Carrie - Los Angeles, CA
Pedro - Los Angeles, CA
Vicente - Culver City, CA
Raymund Jackson is very knowledgeable and communicates very well with regards to the appointment time and length of service time.
Deborah - Los Angeles, CA
Edi came very professional , within the time frame offered. He explained what was wrong and offered to get the parts ordered and replaced
Barbara - Los Angeles, CA
Stan - Garden Grove, CA
Very Knowledge and get the job done quickly
Ruben - Lakewood, CA
Vicki - Lake Forest, CA
Vera - Cypress, CA
Excellent serviceman, companies need more employees like him.
couldn't be happier
Craig - Mission Viejo, CA
Jorge was great about communicating the start time, showed up right on time, found and fixed the problem quickly and completely; very friendly and courteous throughout it all
Audrey - Buena Park, CA
Very great service!
Repair man was very professional
Marcia - Compton, CA
Great service, fast respond, reliable, friendly.
Tommy - Anaheim, CA
Luis - Los Angeles, CA
Great survey Awesome technician
Victor saved lives
Daniel - Garden Grove, CA
I am very satisfied with Victor's knowledge and great customer service. He's very friendly and professional. Most importantly, he saved our lives. There was a wire in incorrectly set up by Costco delivery people. The wire was all torned up and exposed. We could have been electrocuted. Thank you Victor for everything.
Service call for D/W
Antonia - Los Angeles, CA
Francisco was on time, courteous and wasted no time identifying a part that needed to be replaced under warranty. Return visit was also timely. Machine now seems to be working fine after I reset some of the settings.
Bonnie - Los Angeles, CA
Repair man was very knowledgeable, had a good personality, and was very professional.
Great Service, nailed the problem right on!
Matt - Ladera Ranch, CA
The lingering issue with the reset button of our Whirlpool dishwasher is finally resolved by the second technician the first time!
Tech find the problem and was able to fix my dryer
Cathy - Los Angeles, CA
Richard - Tustin, CA
Sarkis is excellent! He immediately diagnosed the problem and even had the part on his truck so he could replace it on the spot.
Jasmine - Long Beach, CA
Martin - Downey, CA
Louis - Los Angeles, CA
Jaime was wonderful. Very thorough. Honest. Friendly. Explained the problem very clearly.
James - Redondo Beach, CA
Robert is extremely courteous and professional. He’s skilled and punctual.
Beverly - Compton, CA
The service person call before he arrived. He was on time.. performed the work in a timely manner.
Great service, Sincere manner, Hard work
Michiko - Costa Mesa, CA
Thank you, Chris to fix our refrigerator efficiently. Your hard work is recognized and appreciated so much!! I already recommended your company to my friend who has the same refrig. Michiko Takemori
Mike - Huntington Beach, CA
He fixed a different problem.
On time, great service
LaDonna - Los Angeles, CA
Tien - Westminster, CA
Raymond - Westminster, CA
He was very helpful and professional
washing machine repair
Diana - Anaheim, CA
Oriale was very professional and personable. Did an excellent job.
Missing Piece from Washer Still not Received
Jason Villeggiante - Huntington Beach, CA
The employees did a good job fixing my Whirlpool washer, however they forgot to bring a new replacement piece( a bottom front plate that was requested and acknowledged in the initial communications). They stated they would send it by mail; that was one month ago. Please reach out to me about this matter to acknowledge and handle it. Thank you
Jeff - Los Angeles, CA
Judy - Huntington Beach, CA
Great service, great technicians, detailed, nice, friendly,
Shirley - Los Angeles, CA
The technicians have been amazing and nice the people at the office when we call and have called have been super nice. They have gotten everything done. One of the best companies I’ve ever seen. I would never use anyone else again. They are detailed in their work and ready to solve the problem.
Jaime was super polite nice and professional. He walk me to the problem and explain to me what happen.
Ricardo - Los Angeles, CA
Super service on time and worked very neatly!
Suzanne - Lake Forest, CA
Terrible, disappointed, and will be contacting whirlpool
Bryan - Irvine, CA
Highly disappointed with the service provided by your company. The service repair guy didn’t complete the job and advised me to call him back in three weeks so that another technician can come over and complete the job. I will be contacting whirpool today to notify them the service wasn’t completed and to send a different company or a different technician to fix my dryer.
Brad - Tustin, CA
Great professional service
Kathy - Los Angeles, CA
Pablo provided excellent service. He was professional, on time, patient with our questions and knew everything about our gas dryer. He fixed our dryer and made sure we were happy with the results before he left. He is a great asset to your company.
vary clean @ nice
Diana - Los Angeles, CA
Veronica - Torrance, CA
Technician was on time, scheduling was easy. Service was simple and quick.
Sean - Irvine, CA
Shirley - Seal Beach, CA
Professional, knowledgeable, pleasant, well dressed.
Kimberly - Culver City, CA
Tech showed up earlier than promised. He was friendly and knowledgeable.
Awesome personality!!! Great service!
Myra - Los Angeles, CA
Very polite and respectful. If I have any future problems with my appliances I would like my same technician!!!
Karen - Culver City, CA
through explanation and insightful.
Jonathan is super!
Alex - Costa Mesa, CA
Jonathan was professional and personable and had the dishwasher fixed in moments -- not minutes! He explained the issue and what caused it and had recommendations to prevent future issues.
Washing machine repair
Diana - Anaheim, CA
Oriale was very professional and personable. He explained what work he was doing and what happened. Very nice guy.
Fast and efficient
Elizabeth - Los Angeles, CA
Anjali - Los Angeles, CA
Francisco is very thorough and professional.
REFRIGERATOR WHIRLPOOL KSSO48QTX00 "when trying to get water give a little the just bipps by main board and also the chute move a little and not closing., replaced shaft and dispencer mot. auth#es94756pl; ordrng 1 W10789107 (cntrl-elec)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "filling but wash motor not coming on, draining ok.; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"
DRYER MAYTAG MGDB765FW0 Customer complaint cloht getting caught : found bad bulkhead and drum seal ordering for customer said will call store for replacement; ordrng 1 w10545923 (drum) and 1 WP697557 (bulkhead)
DRYER MAYTAG MEDB765FW0 unit just stops spinning and a weired burning smell occures right after that happens ... didnt see any burning or sparking tho..; ordrng 1 W10802681 (box) and 1 WP8577274 (thermistor) and 1 279973 (cutoff-tml) and 1 W11089308 (cntrl-elec)
REFRIGERATOR WHIRLPOOL KSRG25FVMS02 ontainer treats are gone and also the rod-repalced both test good.
WASHER MAYTAG MVWC565FW1 Main control board is dead no power light on the board but power is present.; ordrng 1 W11162438 (control-elec) and 1 W10876600 (drain pump)
OVEN WHIRLPOOL WFG525S0HS1 need door hing; ordrng 1 WPW10299224 (hing) and 1 WPW10299227 (hing) and 1 WP9757262 (switch) and 1 WPW10107820 (LATCH-DOOR)
RANGE WHIRLPOOL WEG515S0FS2 "tech repl broken trim, all test good"
REFRIGERATOR KITCHENAID KRFC704FBS01 s-r#----7726159113--tech line said they have 30 days to report damage.-need sealed system tech 17 in fc and 50 in rc.; ordrng 1 sealedsystemtech (sealed system tech)
REFRIGERATOR KITCHENAID KRFC704FSS00 helper done
WASHER WHIRLPOOL WTW4616FW2 installed the new agitator; ordrng 1 dsW10772621ds (screw DS)
WASHER MAYTAG MVWX655DW1 Customer complaint not washing : found bad washe plate replaced it run diagnose test all components tested ok to manufactory specifics.
DISHWASHER WHIRLPOOL WDF520PADW7 rail stopper came off and so i reinstalled and now unit is complete
WASHER MAYTAG MVWB725BW0 found a bad pump had it ordered; ordrng 1 WPW10409079 (drain pump)
RANGE WHIRLPOOL WEG515S0FS2 "repl burneres and burner heads, all test good"
REFRIGERATOR WHIRLPOOL WRT519SZDW02 unit has no freon in system.. compressor is running and theres absoulutly no cooling happening.. evap had no frost on it. unit is unrepairable
RANGE WHIRLPOOL WFG525S0HS1 Replaced the dsi board and main control.
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 "jmolf00ml2unit had sealed system issue as well i changed the drier and gpt autho to pull out unit double labor, tested the unit after charging 4.50oz freon and no further issues evap on test 10 started frosting up on step 4 the valves turning on all tested ok; used 1 WPW10143759 (DRIER) from stock"
RANGE WHIRLPOOL WFG505MOBW2 i found a pan inside the back making contact with the ignightor connector so it was grounding the spark not allowing it to spark at the burner
RANGE WHIRLPOOL WEG515S0FS2 "tech found bake ign not getting power when bake is selected. tech repaired brown wire that was hanging, all test good"
WASHER MAYTAG MVWC565FW1 units drain was hooked up to a hose that fed the grass witch was restricting the drain casuing long drain times
DRYER-GAS MAYTAG MGDC465HW0 dryer vent was kinked and so i unkinkked and advised to get the aluminum style vent because the foil style vent is tooo flimzy and kinks easily
WASHER WHIRLPOOL WFW92HEFW0 auth# wmop0moxl2 found clogged drain pump clean test cycle filling washing drain ok request completed
REFRIGERATOR JENN-AIR JS48NXFXDE01 refrig doors not aligned doo adj freezer door ckf ok
REFRIGERATOR MAYTAG MRT311FFFZ00 replaced main cntrl and thermistor due to items freezing in FF
REFRIGERATOR MAYTAG MFI2269VEM7 "Due to not cooling, i installed new evaporator from freezer , dryer and charged 5.0 oz of freon all tested out ok"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 replace control boards test ok request completed
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 replaced defective switches and tested for correct operation.
REFRIGERATOR WHIRLPOOL WRF757SDHZ000 reposition freezer basket.. tested for correct door closer.
COOKTOP JENN-AIR JGD3536GS00 Training completed
OVEN WHIRLPOOL WFG975H0HZ0 Customer complaint not canceling : replaced panel and valve all components tested ok to manufactory special
REFRIGERATOR KITCHENAID KBFN502ESS00 nstalled the new ice maker.the process its long door and all around icemaker has to come out
WASHER MAYTAG MVWC565FW0 "i put it on test mode everything working normal, no eror code."
WASHER MAYTAG MHW5630HW0 found clog in the filter so i removed andn owu init is okay
REFRIGERATOR KITCHENAID KRMF706ESS01 "per test ice mker motor lost position , also icwe fan fieel very low air flow,ordered; ordrng 1 W11294907 (icemaker) and 1 WPW10675033 (cntrl-elec) and 1 W10846539 (evaporator fan blade)"
WASHER WHIRLPOOL MVWB755DW unit had clogged drain customer might neeed drainex or possibly a plumber to fix drain no furtehr issues error code for long drain and water overflowing from teh drain pipe would be where the waters comming from.
DISHWASHER WHIRLPOOL WDT720PADM3 Customer complaint not wokring : found bad motor ordering part for customer; ordrng 1 WPW10455268 (sump and seal assem)
REFRIGERATOR MAYTAG MBF2258XEB5 replaced evaporator fan motor and tested for correct operation.
REFRIGERATOR MAYTAG M1TXEGMYW ice maker was leaking installed i.m ckd ok
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "evap. ice up,open by-metal-ordered; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "installed the new thermister. after romoving lots of frost build up due to condensation.also, blocked any possible air leak in to the frezeer"
DISHWASHER JENN-AIR JDB9000CWP3 Replaced the upper left and right rack tracks. No charge per W11296667
DRYER MAYTAG MGDC215EW2 no power installed thermal-fuse ckd working ok; used 1 wpw3392519 (thermal fuse) from stock
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Freezer temp 0f refrigerator temp 38f. There is no water or ice in the ice maker mold. dispenser and tube heater have voltage. Performed diagnostics with ice maker fill test and water flowed with the door tubing disconnected ordering the freezer door.. tubing frozen in the door.Authorization#wmoocmonl2. Allow 2 counts; ordrng 1 LW11026428 (door) and 1 2ndman (2ndman)
REFRIGERATOR KITCHENAID KRSC503ESS01 "replaced thermistor main cntrl board & fan scroll, needs 24hr to cool, call completed"
REFRIGERATOR KITCHENAID KRFC300ESS01 req afternoon need to collect full ammount unit needs new watervalve; ordrng 1 WPW10420083 and 1 W11346623
WASHER WHIRLPOOL MVWB835DW4 "removed key stuck between wash plate & metal zipper from drain pump, ran test & recalibrated, working ok."
REFRIGERATOR WHIRLPOOL WRT318FMDM01 door handle broke; ordrng 1 W10806512 (handle)
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Due to no ice , i installed new ice,aker/valve and control for proper op."
REFRIGERATOR WHIRLPOOL WRB322DMBM00 replace drawer kit run test ok request completed
DISHWASHER KITCHENAID KDTM354DSS4 replaced old version rails.. unit is covered under scode w11296667
WASHER MAYTAG MVWB835DW1 "f3-e2,,f0-e5,,,f9-e2,,,water under inlet valve. burnt valve harness,main control, and user interface.; ordrng 1 W11024149 (cntrl-elec) and 1 W11193817 (harns-wire) and 1 W11165546 (valve) and 1 W10861510 (console)"
DISHWASHER KITCHENAID KDTM354DSS5 replace panel run testok request completed
REFRIGERATOR KITCHENAID KRMF706ESS00 defective gasket causing all the condensation in teh unit ordering gaskets will replace next week; ordrng 2 W10832386 (gasket)s and 2 W10846057 (gasket)s and 1 W10407216 (gasket)
WASHER MAYTAG MHW8630HC0 "Complaint leaking water , found bad dispenser and motor dispenser detergent , now its ok tested fine"
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer prefer am advise dispatch will confirm bad magnets at ice dispencer door; ordrng 1 WPW10120008 (pan-ice) and 1 W10184030 (arm-dispsr) and 1 W11175810 (magnet) and 1 W10121004 (housing) and 1 W10121002 (magnet-dor)
REFRIGERATOR WHIRLPOOL KRFC704FSS01 installed the new ice bucket door as instructed by tech support
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 water not going thru valve -ordered; ordrng 1 W11346622 (reservoir.)
WASHER WHIRLPOOL MVWB765FW3 F5E2- lid not locking-replaced lock that was send test good.
REFRIGERATOR MAYTAG MFC2061KES7 "removed debris from pee trap duck bill causing ice build up, cleared pee trap, working ok."
REFRIGERATOR KITCHENAID KBFS25ECBL00 "Due to not cooling , i replaced compressor, dryer, and coupler for repair added 5.oz freon."
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 Due to making some adjustment in control board and reset the icemaker unit is back working . customer need to re-imburstment for icemaker
DISHWASHER WHIRLPOOL WDF330PAHS3 "cx compl dishwasher not cleaning, tech chk and test diahwasher, put through test and all test good. no error code and water pressure is fine. cx needs to add dry aide."
DRYER WHIRLPOOL WGD4815EW2 "repl drum , all test good"
WASHER WHIRLPOOL WFW560CHW0 Found washer in control lock mode. Removed control lock and tested operation in diagnostics step 12.
WASHER WHIRLPOOL WTW5000DW2 f8-e1---adjust fill hose and valve recalibrated. ran manual test for correct operation.unit is performing correctly.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Due to no icemaker works , i installed new icemaker and valve for proper"
RANGE JENN-AIR JGRP436WP02 auth#jmohp00apl1need door skin; ordrng 1 W11114791 (door glass) and 1 WPW10159578 (NAMEPLATE) and 1 WPW10145766 (vent)
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "replaced main cntrl board & all led lights on fridge, all light are now on & working"
WASHER WHIRLPOOL WTW4816FW2 put on test everything working fine
REFRIGERATOR KITCHENAID KSSC42FKS01 Training Completed
REFRIGERATOR WHIRLPOOL WRT311FZDT01 leveled door and explained about the moist inside the containers and inside plastic bags
WASHER WHIRLPOOL MHW6630HW "water valves were not completly open causing long fill error, turned valves all the way open also advised cust to use less detergent, ran test workng ok."
REFRIGERATOR WHIRLPOOL WRF560SEYM04 found freezer door not closing all the way causing frost buid up had door adjusted
WASHER MAYTAG MVWB835DW4 "replaced bad inlet valve with f-0 e-4 & f-3 e-2 temp errors, also advised cust to check dispenser to clean regularly, ran test in diagnostics, working ok. cust has service contract dispatch#swpma1a3b660-1; used 1 W11165546 (WATER VALVE) from stock"
FREEZER WHIRLPOOL W5TXEWFWQ01 replace bimetal and control run test ok reuest completed
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Due to not making ice, i found kink line in back of water fill hose now all tested out ok"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 found fridge packed all the way in the freezer as well as in fridge area.unit itself works fine as far as i know
REFRIGERATOR KITCHENAID KSSC36QTS02 i.m tub was frozen defrosred ckd working ok
WASHER WHIRLPOOL CAE2745FQ0 Replaced the lid latch and tested operation.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Due to not coo;ing, i did vacuum and charged 5.0 freon, found no leak, cust. will forward updted with me."
REFRIGERATOR KITCHENAID KUIX305ESS1 "tch found control, working intermittly cx will consider repairrecall...."
DRYER WHIRLPOOL NGD4655EW2 temperature cycling at 115 and 170...let run 25 minuntes. vent is clear.unit is working at manufactures specifcations..
DRYER WHIRLPOOL WGD8800YC0 "Due to noisy , i cleaned the dust and lint for proper fucntion."
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "replaced main control, all test good"
WASHER MAYTAG MVWB835DW4 unit clutch and motor grinding on the pan underneath replaced parst and informed teh customer of the pan underneath no further noises but they can also elevate unit for future so the tub dosnt sag too low to come into contact again like it did before. autho- mmnir00nl2
LAUNDRY CENTER MAYTAG MVWB955FW0 cx overloading washer also using in commercial setting recalibrated and tested washer working nornal
WASHER WHIRLPOOL WTW5100VQ0 "replaced broken counterweight spring & agitator dogs, ran test working ok."
RANGE WHIRLPOOL WFG505M0BS3 Loose connector at poer cord to range harness. Secured the connection and tested operation.
WASHER WHIRLPOOL CAE2743BQ0 the washer complain was that there was a sound of water they are referring to the liquid thats inside the tub .no problems to the washer
REFRIGERATOR KITCHENAID KRMF706EBS01 advised cx to lower water pessure cx concerned with drip after calling for water also ice bucket freezing up cuased by pressure being to high
COOKTOP MAYTAG MGC7536WS00 cx had flame automatcilly coming from cook top need to call safety
OVEN WHIRLPOOL CWG3100AAS13 "found gas line disconnected from underneath unit, reconnected for cust, ran test working ok. advised cust to turn on oven at 350 for 1 hr to allow burn off of particals & stains."
WASHER WHIRLPOOL WGT4027HW0 issue with lid lock assembly fixed issue with ignitor for heater as well for dryer tested unit no furtehr issues all tested fine door switch lid locks working fine ran diag and unit calibrated now
DRYER AMANA NGD4655EW2 "removed lint ball from exuast pipe inside dryer causing obtruction & poor air flow, ran test working ok."
WASHER WHIRLPOOL WTW5000DW2 "found cushion padding underneath washer causing off balance, removed cushion pads, ran test with load working ok"
DRYER MAYTAG MGDB835DC4 "cust was unaware of how to start unit, advised cust do not push start button only need to lay finger on start button & unit starts. ran test in diagnostics, working ok."
RANGE WHIRLPOOL WFG320M0BW2 replaced broken sparkmodual and now unit doesnt continuously spark
WASHER MAYTAG MVWC565FW1 "error code for thermister inlet for water temp was off, i checked the connector and it was plugged in but pinched wire on black wire to the main board from thermister fixed wirinning and tested unit no furthr issues"
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "unit needed freezer door realigned the door cams not aligned and door leaking cold air, comndensation on top right i removed ice and fixed gaket heated gasket back to right psoition and door now sealing no furtehr issues"
REFRIGERATOR MAYTAG PTB1953GRW Customer complaint not cooling : found compressor not working at all try to get back not respond customer decided to go buy new onw
REFRIGERATOR KITCHENAID KBSD602ESS00 cx has leak in freezer side door stop cx does not wish to proceede
RANGE WHIRLPOOL WEG750H0HZ0 found a leak on one of the lines coming out of the regulator to the oven. the rest checked ok
REFRIGERATOR WHIRLPOOL WRS970CIDH replaced thermistor and scroll fan assembly.unit is starting to cool. rc fan running.
REFRIGERATOR WHIRLPOOL ABR2227FES the temperatures were not at the right temp cx had the freezer at the warmest setting therefore it was melting the food and the fresh food section was warm too i adjusted the temperatures to the refrigerator.
DRYER WHIRLPOOL WGD5000DW3 loose white wire on coil. repaired and tested for correct operation. exhaust vent also needs to be cleaned
REFRIGERATOR WHIRLPOOL WRF767SDEM01 replaced rc fan assembly. fans and compressor are running.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer temperature is 4f refrigerator top shelf 27f mid shelf 33f crisper bin 34f while set on 2nd setting. Ordering diffuser and main control.; ordrng 1 W11317276 (diffuser) and 1 W11174836 (control)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "upon return tech found small amount of frost at front center of fzr, tech replaced door after completly sealing cabnet, all test good, fzr door has slighty different texture, cx noticed and was not happy"
OVEN MAYTAG CWE5800ACB25 replaced the hinges to the oven its working properly now ...also replaced the oven lightautho for 2x labor #mmnkz00xl2
REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works
DRYER WHIRLPOOL WGD560LHW0 unit shut off when i turned it on im ordering boards but also will checked for wiring thats shorted out next visit; ordrng 1 W11331267 (board) and 1 W11378949 (board)
REFRIGERATOR WHIRLPOOL KRFF507ESS01 led light burn out and led board bad replaced now all lights works
HOOD KITCHENAID KVUB606DSS3 fan blad broken auth#kmnqfmnnl2; ordrng 1 W11035826 (blower motor)
WASHER WHIRLPOOL CAE2745FQ0 found devri in the drain pump had it removed washer ok
STOVE MAYTAG n/a unit needs new motor; ordrng 1 WPW10291577 (board)
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "tech replaced faughty control board that was not allowing compressor to shut off, all test good"
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "tech found compressor still running when display showes off, tesh repl control and all test good"
RANGE WHIRLPOOL WEG515S0FS2 "tech repaired crooked burner knod that was not reading correctly, all test good"
LAUNDRY CENTER WHIRLPOOL WGT4027EW1 Customer complaint noisy dryer : found bad blower wheel and motor replaced it run diagnose test all components tested ok to manufactory specifics.autho double labor wmnwn00xpl2
WASHER WHIRLPOOL MVWB835DW3 lid broken put under s-code;-replaced test good
REFRIGERATOR KITCHENAID KRMF706ESS01 FOUND FROST BULID UP ON BACK ICE BOX AND ICE MAKER VERY SLOW ORDERED PARTS. PER CUSTOMER TO BE BACK FRIDAY 10/25/19; ordrng 1 W10847563 (box) and 1 W11126056 (adapter) and 1 W11294907 (IM)
RANGE WHIRLPOOL WFG505M0BS3 replaced main control and tested for bake and broil operations. unit working ok
REFRIGERATOR KITCHENAID KRFF507ESS01 "found temperature @ 38 in the fridge. so, had installed the new harness.will have to wait @ 48 hours and see the results"
FREEZER KITCHENAID KBFN502ESS02 "Ccomplaint door wont closing properly , found damaged door hinges , replaced both sides , now its ok tested fine"
REFRIGERATOR KITCHENAID KRFF707ESS01 "KMICO00APL1 , freezer light burn out, ice maker fan not running fast enought and f.f. evap. thermistor open replaced ledlight, fan assembly main board and ice maker fan motor"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 customer had filter stuck took a bit to unstuck the filter the one the customer uses is not an original whirlpool part but aftermarket explained to customer that he has to buy original parts so he wont have trouble taking the filter out becaue the one on here has a bit of a different shape to it.adjusted doors.
DRYER MAYTAG MGDC465HW0 "found drum seal off drum, reinstalled seal to drum with adhesive, tested working ok."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 unit needs new sensors and damper door; ordrng 1 W11164593 (diffuser) and 1 W10316760 (thermistor) and 1 W10316760 (thermistor)
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced defective front panel and adjust door so it will close correctly..cycle tested through test cycle. unit is working ok.
OVEN WHIRLPOOL WFG525S0HS1 INSTALLED DOOR HINGES CKD WORKING OK
REFRIGERATOR WHIRLPOOL WRT111SFDM04 arrived and saw alot of moisture in the freezer and the fresh food section there big gaps on the both top and lower gaskets customer said the intalled removed the door when installing to place fridge inside home the doors were placed on right cleaned up all the frost inside the freezer and fresh food section and fixed the warped gaskets..completed .
DISHWASHER KITCHENAID KDTE204GPS0 "Due to rail coming all the way out, i adjusted the front feet from the diswasher for proper op."
REFRIGERATOR KITCHENAID KBFN502ESS02 "Due to not closing right , i adjusted he doors for proper fucntion."
REFRIGERATOR WHIRLPOOL WRF560SEYM05 installed the new ice maker its module was shorted and found a laeky water valve
ICEMAKER KITCHENAID n/a "Due to not making ice, I did cleaned the condenser unit and rest the thw whole unit for proper function"
DISHWASHER WHIRLPOOL GU2475XTVY1 Customer complaint leaking : rund diagnose test did not leak but door seal seen worn out customer declined estimate for door seal and labor
DISHWASHER WHIRLPOOL WDT750SAHZ0 not draining clean drain pump ckd working ok
WASHER WHIRLPOOL WFW5620HW0 cx was just overloading it and not slecting correct cycle.. i also advvised to turn up spin speed to help wringing clothes out
REFRIGERATOR KITCHENAID KRMF706ESS01 "Due to not cooling in fresh food side, i insatlled new sensor assy. For proper function in fresh food section frost coming out to evaporator. defrost some ice also all tested out ok; used 1 W11087438 (MOTOR-EVAP) from stock"
DRYER MAYTAG MGD7100DC0 Replaced the dryer inner door assembly and tested operation.
REFRIGERATOR GLADIATOR GARF30FDGB00 Unit is located in a drug and alcohol facility. Defrost thermistor is reading 2k ohms so unit will not defrost. estimate to repair is 264.12 will need part# wpw10383615. Located at Southern California Drug and Alcohol Program which is a business. Called the trade partner team to document.
MICROWAVE KITCHENAID KEMS308SSS05 found loose connection so i reconnected wire and now unnit is working proporly..
WASHER MAYTAG MHW5500FC0 repalced userinterface and now unit responds to selections
WASHER WHIRLPOOL WTW8500BW0 found bad valves leaking custogmer declined estimate
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "found ice maker arm stuck in up position, posible food blocking arm from coming down advised cust to keep ice maker area clear, tested harvest ice maker is working ok."
OVEN WHIRLPOOL KEBC278KSS03 auth#ec94752l2.0 customer saying oven is sparking i pulled out ckd oven working normal at this time unable verifed complaint
RANGE KITCHENAID KSGG700ESS1 "tech replaced only one light socket and the light buld ont the other, tech called offic on 10/9 and was told only charge for parts. all test good"
REFRIGERATOR WHIRLPOOL GSF26C5EXB02 Replaced the freezer door and tested the dispenser.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 ice maker making too much ice needs part replaced.; ordrng 1 W10884390 (icemaker)
REFRIGERATOR KITCHENAID KRFF707ESS01 replace controlboard harness/fan run test ok request completed
DISHWASHER KITCHENAID KDFE104HPS0 run test dish washer cycle no problem found instruc customer how unit works that need hot water theamount of detergent and rinse aid for better result test fill wash drain ok dish washer workning the way it was designed request completed
WASHER MAYTAG MHW5630HW0 auth # mmnlj00nl2 replace dispenser and hot/cold valve run test no leaks request completed
DRYER MAYTAG MGDC465HW0 noise was from coins possibly or loose side panel i removed the units front and top and removed the baffles found obstruction in between if callback we can comeback and order parts but she will have a video recording if issue happens gain
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 cx mullion was loose tighten down and tested working good
WASHER WHIRLPOOL WTW8500BW0 Replaced the inlet water valve and tested operation.
REFRIGERATOR KITCHENAID KRFF707ESS00 cx needs thermistor; ordrng 1 wpw10277799 (thermistor)
OVEN WHIRLPOOL WFG320M0BW2 fixed the harness was not connected the harness from the board to the ignitor oven is working properly the light bulb is out too showed customer how it replaces ..ds the bulb..; ordrng 1 DSW10888179 (light bulb)
WASHER MAYTAG MVWB865GW0 Customer complaint not working : found bad control and touch panel customer had replaced it run diagnose test with load all components tested ok to manufactory specifics.
REFRIGERATOR KITCHENAID KRFC302ESS00 checked the service pointer did notice that the basket was not sitting on right also the ice drawer is not sitting on right ordering the silicone to do the job .refered to the serrvice pointer provided by the email they sent me service pointer : W10758831; ordrng 1 W10841140 (adhesive) and 1 WPW10170835 (glide ice pan) and 1 WPW10170836 (glide)
REFRIGERATOR KITCHENAID KUIO18NNZS2 "Installed condensor motor , now its working ok tested fine , customer need to wait 24hrs for a good cooling performing , i gave to a customer my cell number to call if she had any questions"
OVEN WHIRLPOOL WFC150M0EB3 replaced broken glass on door and tested for correct opening/closeing of door.
WASHER WHIRLPOOL MVWC565FW0 replaced it with magicbox part and now unit is able to spin freely.. unit needed new hub due to it being stripped
WASHER WHIRLPOOL CET9100GQ0 cx needs drain pump; ordrng 1 WPW10730972 (pump)
WASHER MAYTAG MVWB980BG0 Customer complaint noisy : found bad bearing ordering part for customer; ordrng 1 W10435302 (bearing)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 need to defrost and replace sensors; ordrng 1 W10316760 and 1 WPW10384183 and 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
DRYER MAYTAG MGDB765FW0 check dryer working good tested and recalibrated
REFRIGERATOR MAYTAG MBR1956KES found ice maker cycling and is not connected; ordrng 1 WPW10128551 (motor evap)
REFRIGERATOR JENN-AIR JF42NXFDE02 auth#jmn1w00al2 installed compressor ckd working ok
DISHWASHER KITCHENAID KDTE104EBL1 authorization # s22916 installed track unit ckd working ok