I'm not remembering
Rosla - Hawaiian Gardens, CA
It was very bad service
Elaine - Long Beach, CA
He knew exactly what the problem was, took care of it. He was great
Anoosh - Irvine, CA
He provided the best service. He is excellent. I will recommend him to anyone needs help. A true gentleman and very professional.
Pamela - Los Angeles, CA
They did an excellent job. The microwave is working fine
Steven - Bellflower, CA
Larry did a wonderful job and we are very happy with the repair. Thank you Paradise and Thank you Larry very much
Quanita - Los Angeles, CA
Very happy with explanation, options and kindness. I appreciate the professionalism
Joseph - Irvine, CA
great service quick response
Carlos - Los Angeles, CA
Because the oven was under warranty I can’t say much about the price, but...
Michael - Cypress, CA
I was very impressed with the prompt response by the service person who was polite, professional, knowledgeable and literally went the extra mile to fix my Maytag oven.
Great service, very professional
Ana - Los Alamitos, CA
Suzie - Long Beach, CA
Marie - Los Angeles, CA
Fast service great job done
Sherri - Garden Grove, CA
Very professional and nice!
Fp - Anaheim, CA
Nancy - Los Angeles, CA
I was very impressed with the high quality of service. Luigi and his "partner" were outstanding. Luigi was careful with the installation and very patient to briefly explain the controls.
Joseph - Irvine, CA
This young man is special and you guys are lucky to have him. He is prompt and efficient and gets the job done and is neat. There should be more people like him serving your clients. If I have any work to be done by your company i sure would ask for Jonathan.
Jamecia - Los Angeles, CA
Service was excellent. very knowledgeable.
Michelle - Seal Beach, CA
Larry was very professional and friendly. Great communication. Thanks!
Leslie - Santa Monica, CA
Cheryl - Los Angeles, CA
Did an awesome job on my washer.
Joseph - Newport Beach, CA
Renato - Huntington Beach, CA
Victor was very professional explaining to me the cause of the drying problem. He even demonstrate it to me the reason why my dryer is not venting properly.
Christine - Costa Mesa, CA
Professional beyond expectations! I'm not happy with the original oven which is defective and crooked
Rob - Long Beach, CA
She did a fine job
Edi did an excellent job
Julian - Los Angeles, CA
Abbe - Los Angeles, CA
The man was extremely nice and helpful. Unfortunately the stove is garbage. It is the worst purchase I have made
Susy - Los Angeles, CA
My bed was left halfway into my driveway and not anywhere close to the door. The bed was delivered five days before the scheduled date and I received an alert the same day confirming it would be received five days later. This was awful because I wanted to be home the day of delivery. What's the use in me having called the company to confirm a delivery date if the item was not going to be delivered on a particular day.
Francis Cruz was outstanding
Stephen - Laguna Beach, CA
Francis 1. Communicated with me on times problems etc 2. He was very professional,,on time every service call 3. He respected me and my home 4. He technically new his job
He was awrsome
Drew - Laguna Niguel, CA
Anna - Cypress, CA
Maria - Cypress, CA
Great service, on time arrival, very knowledgeable and courteous!
Adrian - Long Beach, CA
Good Service Too Expensive to Repair
Jeanette - Culver City, CA
My Maytag microwave was only two years old and had a blown fuse. Cost of repair exceeded cost of new microwave. Very disappointed with Maytag. It cost $109 to be told it was too costly to repair.
Bennett - Newport Beach, CA
Paradise is Excellent
Michael - Santa Monica, CA
Edi was efficient and on time and provided excellent suggestions and guidance in solving our dishwasher problem
Vanessa - Huntington Beach, CA
I called just to get my washer serviced and let me tell you it was just a nightmare. I had them come on the 17th of December because I was expecting my first baby and thought it would be a good thing to do before he was here since I would be doing so much laundry once he got here. They came out and had me run a cleaning cycle with my own cleaner, didn't look at the actual mechanics of the machine and tells me it's fine. Literally as the repair guy is in his car after telling us that there is nothing wrong with our machine we hear a squeaking. My husband goes and get him from the car to show him the squeaking and then says oh it must be a belt. Repair man then tells us he doesn't have the belt and he needs to order it, tells us he's going to come out on another day and to expect a phone call the day prior as to get a time window as to when they would be here, it never happened. I literally had to call and figure out when he was going to come, they had no notations what so ever about him needing to come back. So then I get told he will be here Christmas Eve, to replace the belt, mind you I'm in the hospital with a newborn, thank goodness my mother was here taking care of my dogs as to be able to let him in and repair the machine. But to my surprise my machine still have not been fixed, then I was told it would be about $250 after being told it was covered under warranty. My husband called the repairman and told him the machine was still making the noise. The repairman said he noticed oil spots on the ground underneath the machine, but just figured it was from another source. He then told my husband he thought it was the transmission, and that he would be back in a week with the part. Again, I was supposed to receive a phone call the day before he was going to come out with a time window as to when he would be here, never happened. My husband called the number he had previously called from and got a hold of him and said he was not going to be out because the transmission he order the box was damaged and so was the transmission. Again, waiting for another part to come in and be replaced. Finally, he comes out with a new transmission for my washer only to be told he's never seen this happen before and I'm told that we would need to order another part and that I was better off buying a new washer because repair total would cost me $400 plus dollars. So I am left with a washer that was only squeaking, to no longer being operable at all. Great, I'm stuck with a washer that doesn't work and need to buy a new one, but I'm told, "Here is my card, my manager authorized when you get a new machine give us a call and we will give you a courtesy inspection to make sure your machine is working properly." I've have never had someone come out to service something and be left with a machine that is no longer operable. I call to speak to a supervisor, of course can not get a hold of one and am told they would contact me within 24 hours, three days later I have not heard one thing from a supervisor. I hope to never have to use this company and/or recommend it to anyone. I paid $109 to be left with a machine that no longer works. I have never worked with such an unprofessional company/associates. It was a horrible experience, if I could give them zero stars I would.
Sam was a nice, good, and honest repairman.
MrQH - Irvine, CA
Sam did a great job
Josephine - Bellflower, CA
Nicole - Anaheim, CA
Great Maytag washer repair
Dru - Huntington Beach, CA
Victor was honest and is a experienced certified Maytag repair man
George - Long Beach, CA
Chris is very professional I am satisfied with the work he did!
Jan - Long Beach, CA
Punctual & Professional
Ligaya - Long Beach, CA
The service person phoned in advance to let us know he was on his way; we also received an email and text message to confirm the appointment. The service person was professional and pleasant to deal with. In the end, buying a new appliance (in our case, a washer) than having to repaired (cos of labor, plus parts) - so this review was for the repair consultation only (i.e., not the repair service). Cost of the initial service call ($129) was a higher than expected. We made the appointment through the Maytag site and there are no advertised prices for the initial consultation. Had we had that info up front, we would have probably shopped around more, as the initial consultation is higher than average. But on the whole, the service person who showed up was pleasant to deal with- and his assessment of the issue was quick.
Holly - Newport Beach, CA
Rose - Laguna Hills, CA
Technician was definitely very qualified
Rosa - Carson, CA
Rose did a great job and was very efficient
Great and awesome service
Rula - Irvine, CA
the guy was amazing, professional, polite and great.
Karen - Costa Mesa, CA
Victor had a very nice personality & did an excellent job. He was a fast worker too. He finished in less time than I was quoted.
Lora - Compton, CA
Jose - Lakewood, CA
Irma - Cerritos, CA
knew what he was doing found the main problem and tried to resolve it
Elizabeth - Whittier, CA
The repair person was on time. He called me two hours before. He too me there was nothing wrong with my drier but told me what I he thought what was causing the problem.
Great service. Very knowledgeable
Jessica - Lakewood, CA
Tech was awesome
Jane - Huntington Beach, CA
Nice guy!!! Not that we want to need repair to our appliances .... but if we do I hope Paradise sends Chris !!! Polite personable and knowledgeable !!!
Good Job done
Louise - Santa Monica, CA
Good job fone
Vera - Santa Monica, CA
Denise - Long Beach, CA
John - Trabuco Canyon, CA
Izuchukw - Carson, CA
Chris - Cypress, CA
Very professional..on time.showed ID...would use Paradise again
Veronica - Bell, CA
Melanie - Huntington Beach, CA
He was awesome! Friendly, professional, and informative. I kept his card. 😊
Lynette - Long Beach, CA
Larry was here on time and solved our problem with professionalism and courtesy. I highly recommend Paradise Appliance and will use them for any future services for my appliances.
Didn’t say too much
smilesaver05 - Bellflower, CA
Technician was kind of quiet and didn’t say too much. The washing machine still isn’t working properly although he stated he performed some kind of test on it. He was only here for less than 15 mins and said there’s nothing wrong with it.
Petra - Laguna Niguel, CA
"Apartment 249 - Orange, CA
Jonathan was very professional, very knowledgeable and great to work with we’d be happy to have him take care of our needs anytime!!!
Excellent service, I would use Paradise Appliance if needed in the future 100% satisfied
Michael - Downey, CA
Excellent customer service, it was obvious to me, Mr. Grimes knew his job well !
Thomas - Los Angeles, CA
Very friendly and knowledgeable
Sean - Los Angeles, CA
Francisco did a great job ! He has worked on our refrigerator and in wall oven and has done a fabulous job ! Thank you so much !
Washing machine repair
Carlos - Whittier, CA
Excellent work by technician
Victor - Los Angeles, CA
Larry from Paradise Appliance called before heading over to my house. He gave me an estimate for the time he was going to arrive and he got here on time. He is friendly but professional and made short work out of my washing machine. He let me know what parts he changed and why. When he was done, he put everything back the way he found it. Great service, great attitude.
Jennifer - Whittier, CA
The service tech was pleasant and answered all my questions. My only gripe is with the fact that it took so long to get the part my oven needed. Apparently there was a shortage of the computer that runs the whole thing, so my issue is more with Whirlpool than the repair company.
Chris - Los Angeles, CA
Larry was very courteous and fixed our fridge in a snap. Thanks so much!
Maria - Los Angeles, CA
Paradise Appliance’s technician, promptly solved the issue of our non-working oven.
Ed - Santa Monica, CA
Edi communicated his time of arrival. He was neat and clean, assessed the situation and repaired the washer and dryer as needed.
Roberta - La Palma, CA
Anne - Los Angeles, CA
Amazing! Knowledgeable! Quick! Efficient!
on time-got right to issue-diagnosed matter
Gerald - Los Angeles, CA
very professional tech and polite came on time and knew how to solve problems
Derek - Lakewood, CA
Very professional and knowledgeable service for warranty repair
Jenni - San Juan Capistrano, CA
Jorge was great
Great Service from Chris
Linda - Costa Mesa, CA
Chris provides excellent service. He provides a call with the time he will be there and he is always prompt. He repaired my refrigerator and took the time to explain the problem and the repair. He additionally provided maintenance tips and helpful hints. Chris is an excellent repairman.
Abbe - Los Angeles, CA
Ben - Bellflower, CA
0on time great service
Ben - Huntington Beach, CA
Brent - Los Angeles, CA
Pablo and Gilberto were very polite and efficient. They fixed the problem quickly.
Delia - Orange, CA
Stephanie - Los Angeles, CA
Thanks for the timely manner into which my service needs was handled..I will recommend to anyone that has a appliance repair needs.
The best service ty so much
Corrine - Long Beach, CA
She was very professional and knowledgeable and the plus she was a lady and she did a man work ...
Vikesh - La Palma, CA
Overall excellent experience.
Victor - Huntington Beach, CA
He knew the exact problem and was able to fix it
Luann - Huntington Beach, CA
Fast, excellent service.
Gloria - Commerce, CA
Wall oven operation for the better
Tom - Costa Mesa, CA
To be honest, Ramon Heredia from Paradise Appliance was one of the most helpful and understanding repairmen I have ever dealt with. Very efficient in dealing with my concerns with my oven. And when I asked him about my freezer he knew right what would solve my concerns. Big thumbs up for fast service from Paradise and great work from Ramon!
Charles - Long Beach, CA
We expected an assessment. We got a candid assessment. Chris advised us, showed us, our Dishwashing unit was in proper working order. Chris and I thoroughly checked the electrical panel and did several tests of several breaker switches. Conclusion: we need our electric panel assessed Chris provided a couple solutions as to how we could use our dishwasher now, without damage to the unit, or other electric appliance. Chris showed us that our whirlpool dishwasher was a sound unit.
Lucy - Los Angeles, CA
great service , but expensive .
Great Service always prompt
Barbara - Lakewood, CA
1867 Temple Ave - Signal Hill, CA
Very polite and provided great service
Denis - Marina del Rey, CA
Sharon - Los Angeles, CA
Pablo V did a wonderful job
service appliance tec.
John - Santa Ana, CA
He called before hand , came over and on time. New what the problem was. Called office for part. They had it. I picked it up While he was continuing to service others, I called Sarkis again Sarkis came back again and installed it. Great job. Jonny on the spot.
Way better than expected. Actually awesome and I hate seeing reviews with the word awesome in them
Brian - Huntington Beach, CA
Awesome service. Super quick and efficient. Even asked if there were other things he could help with. I wish all service experiences were like this.
Lisa - Los Angeles, CA
He was awesome very helpful and very patient and professional
Kathy - San Clemente, CA
Patrick - Huntington Beach, CA
Ramon was polite, friendly and very helpful. I highly recommend him!
John - Los Angeles, CA
Tracy - Los Angeles, CA
Edi went above and beyond. Came 3 different times, was extremely friendly and I appreciated he was very careful about not tracking in mud on the rainy days he came.
Jim - Rancho Palos Verdes, CA
Good work good
Great servic by tech, terrible scheduling.
Bob - Huntington Beach, CA
Chris was good. Scheduling an appointment at a convenient, reasonable time, was quite challenging. Home Depot should look for another, more flexible service provider.
Everything I would have expected.
John - Long Beach, CA
Elaine - Long Beach, CA
Angelica - Paramount, CA
he was very professional and thank you for the service
Mysia - Long Beach, CA
Carolyn - Irvine, CA
We were very happy with the service we received. Our technician was quick and courteous.
Bought Maytag washer, broke 3 months later, took 1 week for repair man to come, and they didn’t fix because parts are pending for minimum of 1 week!
Carlos - Whittier, CA
Benjamin - Los Angeles, CA
Great service Vee professional
Seung - Cerritos, CA
Sunkyung - Irvine, CA
Linkang - Irvine, CA
Quick response but unresolved.
Adam - Los Angeles, CA
Tech was friendly and responded fast, but insisted there was no issue with the unit and days later the issue remains.
Kathleen - Long Beach, CA
Not very pleasant, didn’t really like him. Didn’t seem to know that much. I would never call for him to come back
Arindam - Irvine, CA
no water or ice on Maytag Refrigator
Linda - Lakewood, CA
we have always had great service with our extended warranty to bad they Discontinued the circuit board now we have to purchase a new refrig.You would think they would have extra boards for customers instead of us buying a New Refrig. Oh well. But you service has been sensational
Valerie - Trabuco Canyon, CA
Jorge was timely, efficient and solve our refrigerator problem. He is the best!!!
Perla - Los Angeles, CA
Did not fix problem
Heidi - Fountain Valley, CA
Did not fix the problem.
Just visit/ no service was provided
Manjeet - Cerritos, CA
Victor was pleasant to talk to him
Myunghee - Los Angeles, CA
He did a good job.
Barbara - Huntington Beach, CA
Chris was professional, considerate of my time, listened to the problem and efficiently fixed the original problem. I mentioned another problem I'd been having and he looked into it and came back several times to fix it, then referred a master mechanic for further service.
Seth - Santa Monica, CA
Maryanne - Culver City, CA
He was very good I would use him again Thank you for checking
Great great service
Sarah - Los Angeles, CA
It’s the second time I had Pablo fixed a Maytag appliance for us and he’s simply the best . He’s quick and always gets it done! Thank you so so much
Joy - Mission Viejo, CA
Jorge gave good service and showed me how to take care of things in the future.
Edward - Inglewood, CA
Great experience as always
Antelma - Bellflower, CA
familiar with the problem. Immediate resolution.
Jean - Mission Viejo, CA
Repair 2 week old Whirlpool refrigerator that was dripping water from the freezed into the refrigerator.
Carol - Irvine, CA
The repairman was very nice. He was quite late as my "window' was noon until 3 and he arrive around 5:15. It took several call to your business until someone finally got back to me on text. The repairman didn't seem sure what the problem was but he attempted to fix it. He told me that if it continued to drip to return it to Lowe's. The next morning there was more water in the refrigerator than before it was 'fixed'. I am not sure how to address this now as the holidays are upon us and I don't have time to wait thru 'windows' that aren't accurate because the repairmen run behind… which I understand. I will probably have to deal with this after the holidays and just continue to put a towel in my 2 week old refrigerator to soak up the moisture from my freezer. It is still under warranty
Jim - Los Angeles, CA
Fixed the problem and explained what caused the issue. What more can you ask for.
See opinion below
Joseph - Huntington Beach, CA
Except for the repairman, the whole experience with Whirlpool has been very unsatisfactory. I was waiting on the phone with Whirlpool agents for an hour trying to get my stove serviced. Most people might not have held on for that long a period. I wonder then how they acted having paid hundreds of dollars for a service contract.
Peggy - Los Angeles, CA
Knowledgeable service. Technician very pleasant.
Geenen - Santa Monica, CA
He was 5 star
Boinnie - Los Angeles, CA
Very good, I was called before hand so I know the time frame and he was professional throughout. I appreciated the explanation and was pleased with the service. The only thing that would improve the service is if there was a smaller window for the appoint but I think between 8 and 4 is the standard.
Ron - Cypress, CA
Madeline - Downey, CA
Larry is an excellent technician. Very happy with his work
Took care of the problem.
Patrick - Costa Mesa, CA
I wasn't too happy that my 6 month old Kitchenaid oven blew a fuse the first time I ran the self clean but Chris fixed it in no time. He was very nice and polite.
Judith - Irvine, CA
Tracey - Mission Viejo, CA
The tech was on time and fixed our problem quickly.
Tuan - Huntington Beach, CA
Great technician fast service thanks
Roy - Mission Viejo, CA
Israel - Long Beach, CA
Great customer service. Rose was on time & delivered her service expertly & with a smile. Time for a review-think of a raise for her. 😇
Marilyn - La Palma, CA
Had no trouble scheduling an early appointment. Definitely use u again. Extremely efficient & u get the job done with an A+.
Leticia - Whittier, CA
Great service. Representative was in time and did his job very well. Great customer service!!!
Patricia - Santa Monica, CA
Ray was polite and knew what he was doing. Would recommend and use Paradise Appliance Service again!
Mimi - Long Beach, CA
Alex - Mission Viejo, CA
Fast friendly service!
Audrey - Ladera Ranch, CA
He went above and beyond for me!
Malin - Huntington Beach, CA
Chris was very courteous and very knowledgeable. I would highly recommend him and Paradise Appliance Service
Raquel - South Gate, CA
Larry truly knows about my washer and dryer excellence service and very professional thank you for sending him !!!
Very courteous technician!
Magdal - Whittier, CA
very good service
Vic - Newport Beach, CA
John is very helpful and friendly
Nancy - Fountain Valley, CA
Elevate - Los Angeles, CA
Raymond is a great tech!! Always on time & helpful!!
Sojad - Los Angeles, CA
Denise - Long Beach, CA
Kourosh - Mission Viejo, CA
I have been charged for diagnosing fee but never got a solid answer what cased the problem to our refrigerator. I would expect the technician to connect the laptop or any other devices to the main board of the fridge and do a diagnosing test and give me the report for that amount of charge. we still do not have any idea about the problem that causes our fridge which randomly happens to our fridge.
Robert - Huntington Beach, CA
Professional and knowledgeable
Adriana - Downey, CA
My experience could not have been better. Thank you
Casta d Sol
Allison - Mission Viejo, CA
On time, professional and a good sense of humor!
Refrigerstor Ice Maker Repair
Jim - Anaheim, CA
The service technician was very knowledgeable and a pleasure to deal with (once he arrived). He diagnosed the problem very quickly and offered a quick and inexpensive "fix". I would suggest that if the 3-hour scheduled service window is not able to be met, then call the customer to alert us of the delay. (I had to call the office approximately one hour after the end of the service window to see if the technician was still planning to come, and was advised it would be another hour.)
Superb, extremely knowledgeable tech
Juan - Long Beach, CA
Larry was my service technician, he was extremely knowledgeable and helpful. He explain how the process was going to work from A to Z. Once the job was done Larry took the time to follow up on my ice maker. Thanks Larry!
Quick and efficient
Art - Los Angeles, CA
Not much else to say. The problem was assesst quickly, ordered and recieved parts quickly and installed even quicker.
Amit - Cerritos, CA
Dish Washer Leeking
Harlan - Los Angeles, CA
He was great, walked in and knew what was wrong, fixed it and left, nice guy. I had to wait until I used the washer to answer this request.
Raymond - Culver City, CA
Sarkis - Los Angeles, CA
Randy - Huntington Beach, CA
I thought he did a good job and was really helpful
Brian - Ladera Ranch, CA
Jonathan - West Hollywood, CA
Pablo V was great
Jackie - La Mirada, CA
Ramon was not only pleasant, but extremely informative and professional. He’s above and beyond knowledgeable and went right to the issue without fumbling around! I won’t use anyone else!
Great service, knowledgeable technicial.
Jackawa - Whittier, CA
The service was on time, brief and done by a competent technician.
Chris was fantastic
Marlene - Huntington Beach, CA
Chris was extremely knowledgeable and very helpful.
Polite, patient and a problem solver!!
Katy - Costa Mesa, CA
On time, very pleasant, and easy. Excellent service!
Michelle - Long Beach, CA
Rebecca - Norwalk, CA
Jacqueline - Bellflower, CA
Everything was good except I was told the service tech would aww five between 9-12. I got a call at 7:35 asking if he could come early. I had to take my daughter to school So this was an inconvenience. I was able to get someone to come to my home and wait for him but being it was over 1 hour earlier it was an inconvenience.
Joshua - Long Beach, CA
Chris has a good personality, very knowledgeable, helpful and offered great customer service. He offered suggestions on how to run our appliances more effectively. Thank you Chris!
Monique - Aliso Viejo, CA
He did a good job. He was friendly
Very nice guy :
Linda - Santa Monica, CA
Faye - Garden Grove, CA
He did a great job of getting everything done.
Lorena - Downey, CA
He is very profesional and polite
Gregory - Los Angeles, CA
Excellent service from an Excellent Technician.
Knowledgeable, friendly, courteous, professional, thorough service
Mary - La Palma, CA
There is still more to be done, as a new part is still required, but that is not the fault of the service, which to date has been great!
Knowledgeable and kknd
Sam - Rancho Palos Verdes, CA
Rose was prompt, professional and very knowledgeable. I learned a lot and know that my washer is in tip top shape.
Linda - Santa Ana, CA
It’s awesome to have a working dryer again thanks to the repairman that came. He was quick and thorough and explained the problem! Thanks!
Shanny - Irvine, CA
Lisa - Los Angeles, CA
Judy - Los Angeles, CA
Very helpful and answered all my questions.
Allison - Huntington Beach, CA
Helpful, quick and courteous. Really went above and beyond.
Very attentive technician
Martin - Long Beach, CA
Communicate according established
Bruce R - Los Angeles, CA
The service was five star.
Great service all the way around
Lorraine - Seal Beach, CA
Very happy with the service provided. Quick to respond, constantly staying in touch giving updates was very impressive.
RANGE WHIRLPOOL WFG320MOBS3 adj door hinges and calibrate ckd ok
REFRIGERATOR WHIRLPOOL W5TXEWFWQ01 the gasket is finethe cx is conserned because plastic corner tabs are a little loose but i avised cx that this is a cheap plastic clip to cover the seam in the metal.
WASHER AMANA NTW4516FW3 "Due to intermittent on/off, I reset themain baord and did calibration for proper operation all tested out ok."
MICROWAVE WHIRLPOOL WMH73521CS6 replaced magnetron and tested for heat. unit working ok...auth# wo5z100tpl2
WASHER MAYTAG MVWB980BG0 found washer working ok could not recreate problem
WASHER WHIRLPOOL WTW5000DW1 cx had unbalancedd error code recalibrated and tesayted working good
MICROWAVE WHIRLPOOL WMH73521CS6 completed helper job
LAUNDRY CENTER WHIRLPOOL WFW75HEFW0 unit had a clogg casuing the leak so i cleared it.
DRYER WHIRLPOOL WGD4850HW0 "replaced radent sensor; used 1 WP338906 (SENSOR), and 1 4392065 (REPAI KIT) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced leaking ice maker and shelf. fill test ice maker.. no leaks
WASHER MAYTAG MVWX655DW1 "unit was stuck on the drain safety cycle inturrupted cycle. ran diag and cleared codes, stuck key error fixed issue no furtehr issues all tested ok"
RANGE WHIRLPOOL WFG505M0BB2 Range was disconnected and set out doors. customer has burned in grease on the cooktop and burner bases. This is not a defect in manufacturing.
WASHER MAYTAG MVWB765FW0 found a burnt up motor. gave customer estimate
DRYER MAYTAG MGDB765FW0 "door switch defective, replaced from t/s all tested fine no further issues; used 1 WP3406107 (SWITCH-DOR) from stock"
WASHER WHIRLPOOL WFW560CHW0 "issue with teh door lock assembly stuck in unlocked psoition i removed and foudn teh tack for lock assembly pin was out, fixed door lock tested unit no furtehr issues"
WASHER MAYTAG MHW6630HW0 "issue was different, oversudsing issues was teh last time with the leaking this time was defective door lock latch assmbly fixed door latch and catch no furtehr isssues"
WASHER WHIRLPOOL WFW560CHW0 auth# wo75b00nl2 i was helper
REFRIGERATOR WHIRLPOOL WRS325SDHW01 unit had a fualty filter so i removed and switched with a new one cx provided
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 temperature in freezer at 0.2f and refer at 37.4f...control set at 3 on fc and 4 on rc..adjust rc to 5 and advised if it gets too cold to move back to 4. also advised on food storage..unit is cooling ok.
OVEN AMANA AGR5630BDW1 found range not igniting had installed a new spark module and gas valve
WASHER WHIRLPOOL WTW5000DW1 "found a bad transmission,cap dont pull strong tub its loose. had parts replaced"
DISHWASHER WHIRLPOOL WDF520PADM7 replaced part and tested unit opens and closes liek normal all tested fine
DRYER WHIRLPOOL MGDC300XW3 1 wheel bearing was broken replaced all wheels test good.; used 1 4392065 (repair dryer kit) from stock
WASHER AMANA NTW4516FW3 f7-e6---replaced main control and recalibrated and for correct operation through test cycle.
DRYER AMANA NGD4655EW2 "found cust air vent blocked or clogged not allowing air to flow causning long dry times, advised cust to have air duct cleared unit working & heating ok."
LAUNDRY CENTER MAYTAG MVWX655DW1 unit needs new tramission leaking oil will return amd replace parts when parts arrive; ordrng 1 W10721967 (cam) and 1 W11035751 (gearcase) and 1 W11026785 (motor) and 1 W11239857 (belt)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "return ice up shwed and explained to male about the open containers, defrosted return now f.f. gets cold air."
OVEN MAYTAG MEW9530FZ03 "replaced open fuse causing no power to unit, tested working ok picked up part from office.authorization # mo6iyo6apl1; used 1 WPW10545255 (FUSE) from stock"
WASHER MAYTAG MVWC416FW0 the washer is working properly it was a customer instruct tested diagnotics and checked error codescustomer is putting too much soap inside ..2 cups .
DRYER WHIRLPOOL WGD72HEDW1 customer requested service on washer not dryer call assurance close at this time left card with customer to call so that i can order parts for washer
MICROWAVE WHIRLPOOL WMH31017HS3 "cx compl door not closing and screen display close door. tech found door pin not fullt seated in frame. repaired, all tst good"
DISHWASHER WHIRLPOOL KDFE104HPS0 "issue with teh dispncer not closing, replaced and tested unit no furtehr issues; used 1 W10861000 (DISPENSER) from stock"
DRYER WHIRLPOOL WGD4850HW0 replaced handle tested unit no further issues; used 1 W10861225 (HANDLE) from stock
RANGE WHIRLPOOL WEG515S0FS2 tech cx out range and found no heat due to gas valve shut off in down position. tech repaired and all test good
REFRIGERATOR MAYTAG MFX2570AEM3 needs new UI and gaskets\'; ordrng 2 W10830274 (gasket-fip)s and 1 WPW10521640 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 found bad switch and light bulb replace all parts run test ok request completed; used 1 12002646 (switch) from stock
LAUNDRY CENTER MAYTAG MVWB835DW4 releveled washer
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "removed debris blocking drain pump & hose, ran test working ok. authorization # wo5kzo5apl1"
WASHER WHIRLPOOL WFW75HEFW0 "F9e1long drain, found a nail in the drain pump removed test good."
WASHER MAYTAG MVWC565FW2 "found long fill error caused by debris inside fill hoses, removed blockage wan test working ok."
DRYER MAYTAG MGDC465HW0 "cust say has to pull hard to open dyer, made adjustment to door latch & added grease, tested opening ok."
WASHER MAYTAG MVWB835DW1 "cust saying unit making noises in spin cycle, no error codes found ran test wtih load in spin cycle, unable to verify complaint, possible unbalanced load."
DISHWASHER WHIRLPOOL WDF331PAHS0 "Due to npot heating, i reset board and ran test mode for g. function also adviced customer to run hot water before use it."
DRYER WHIRLPOOL WGD7300DW0 cx had squek coming from left wheel check not flat getting stuck from lint removed lint and applied grease tested working good
DISHWASHER AMANA ADB1400AGW0 door hinge was noisy lubricated and also showed to male drain lin was clogg
WASHER WHIRLPOOL WFW5620HW0 Customr complaint leaking from dispencer : run diagnose test no leaks found error codes for out of balance load celar codes calibrate control all ocmponents ok to manufactory specifics.
DISHWASHER JENN-AIR JDB9000CWP3 found a bad motor ordered part
REFRIGERATOR KITCHENAID KBSD608ESS00 "# 7726850954, , due to light not working, , installed one light inthe top of freezer now all are working fine"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Checked the refrigerator ice dispenser is working at this time.
WASHER MAYTAG MHW3505FW0 unit needs new iml setting up appt for next week; ordrng 1 W10911040 (iml)
DRYER WHIRLPOOL GGW9250PW3 replaced valves with new ones and now unit is opening gas valve every timee now
DRYER MAYTAG MGDX655DW2 "Due to rust in box, i installed new box for better look and cleaned"
RANGE WHIRLPOOL WCC31430AB02 lb burner not working; ordrng 1 W11371990 (elment) and 1 WP7403P239-60 (switch)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "removed large chunck of ice from frezzer section causing cooling issues, unit now working ok.auth#WO62900APL1"
WASHER MAYTAG MVWB835DW2 "replaced dead main cntrl & display panel, ran test working ok."
REFRIGERATOR JENN-AIR JF36NXFXDE01 "replaced faughty LED lights, all test good"
DISHWASHER KITCHENAID KDFE104DBL0 not drainning replaced test good.; used 1 WPW10348269 (DRAIN PUMP) from stock
WASHER WHIRLPOOL WTW5000DW2 found pump stuck on when washer off. recalibrated and ran atou and manual test cycles for correct operations. unit working ok. customer will reinstall washer.
WASHER MAYTAG MVWB955FC1 ordered new wash plate and cap; ordrng 1 W10723582 (washplate) and 1 W11123149 (cap)
OVEN WHIRLPOOL WFE505W0HS1 the oven sensor ohmed out good 1100the board was the problem
DISHWASHER KITCHENAID KDTE104ESS0 "Due to heaing, i reset the board and ran test mode for g. function."
VENT HOOD KITCHENAID KVUB606DSS3 unit needed new transformer assm replaced and tested unit teh fans and lights now working all tested ok
REFRIGERATOR WHIRLPOOL KBBR306ESS01 temperature is too warm need compressor and evap unit 5 days old customer refus to repar going to retern or exch
RANGE WHIRLPOOL GY397LXUQ04 cx needs several parts called for autho wo79vo7xpl1; ordrng 1 WP8507P390-60 (cntrl-elec) and 1 WP7403P238-60 (switch-inf) and 1 WPW10207930 (swtch-memb) and 1 WP8273994 (elmnt-surf)
REFRIGERATOR KITCHENAID KBFN402ESS01 i was helper
DISHWASHER WHIRLPOOL KDPE234GPS0 "found washer not getting water on start, ran unit thru test mode, water was coming in. restarted unit in normal cycle water coming in & working now."
DOUBLE OVEN KITCHENAID KODC304ESSOO replaced the board to the unit the oven is working properly now.boards covered entitlment kitchen aid extended.
WASHER MAYTAG MHWZ400TQ02 unit leaking from bellow; ordrng 1 WPW10111435 (bellow)
FREEZER KITCHENAID KRMF706EBS01 "tech found damanged wires and inverter box dur to rodents, parts and labor not covered"
DRYER WHIRLPOOL LTG5243DQB the dryer is working properly this call is regarding her washer i explained to the customer that she needs to have her insurance send her work order as a washer problem not a dryer one
DRYER WHIRLPOOL WGD7300DW2 we have been working on wrong dryer. rt mod is wgd85hefw0m74908023; saved tckt
DRYER WHIRLPOOL MGDB765FC0 dryer working fine there is no air flow outside i showed to male.
OVEN WHIRLPOOL WOD51EC7AS01 checked the oven with the thermocouple and the oven is reaching the 500 degreesits working properly customer was thinking there was an issue with prior fix .
RANGE WHIRLPOOL WOD97ES0ES02 helper compl
DISHWASHER KITCHENAID KDTM404ESS3 shook the hoses and there is no water leak coming from the dishwasher i ran the dishwasher and at this moment tech rj was here and he called techline notes say advise to not order partss until we see a leak.passed a paper towel all underneath to catch any drop no leak present customer was present
MICROWAVE OTR WHIRLPOOL WMH53521HZ3 found bad magnetron and door switch run test ok request completed auth # wo62p00nl2
MICROWAVE OTR WHIRLPOOL WMH53521HZ3 helper done
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Refrigerator not running at all. Ordering the control box.; ordrng 1 W11353813 (cntrl-elec) and 1 8009 (light bulb)
DRYER MAYTAG MGDX655DW2 Second appliance proceeding with repair switch fell off bracket easily put back on
OVEN WHIRLPOOL WFG525S0HS1 took back cover off and seen roaches advised cx and cx also knew they had roaches call tp to report file # is 7726801292
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 needs new im; ordrng 1 WPW10300024 (icemaker)
WASHER WHIRLPOOL CAE2745FQ1 installed the tub and other parts listed
REFRIGERATOR JENN-AIR JFC2290REM00 replace bulb run test ok request completed
REFRIGERATOR BI KITCHENAID KSSC48QVS06 AUTHO #KO6XWO6NL3 Leak in the evaporator coil. Replaced the evaporator coil and evacuated and recharged the sealed system.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 ice maker is leaking.. leveled refer; ordrng 1 WPW10300024 (icemaker)
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complain door not closing for water filter: re attah filter door close; (created new UIS, deleted prior attachment to UisID 278)"
WASHER WHIRLPOOL WFW75HEFW0 cx needs drain pump; ordrng 1 W11201274 (main control) and 1 W10911021 (panel-cntl) and 1 WPW10605427 (pump-water) and 1 WPW10448876 (switch-wl) and 1 2nd (man)
WASHER WHIRLPOOL MAVT734EWW squeaking in spin and agitate found very loose belt; ordrng 1 WP22003483 (belt)
DISHWASHER IKEA IUD8500BX1 replaced main control and user interface. ran through test cycle for correct operation.
REFRIGERATOR KITCHENAID KSSC48QMS01 "Due to not cooling, Found compressor problems also called Techline to verified the issue, customer will tkink about the repaiur. for now declined."
DRYER WHIRLPOOL LGB6000KQ2 Checked the dryer found operation normal.
WASHER WHIRLPOOL LSB6200KQ1 checked the washer ran tested with towels and wasaher performed normally
RANGE WHIRLPOOL ACR4303MFB3 need to call owner tomorrow; schdld next appmnt for 1/10 FRI !
DISHWASHER KITCHENAID KDTE334GPS0 "Due3 to no drain , found black hose going to garbage disposal is clogged , adviced customer to get plumber for replacement of hose. right now is fine."
WASHER MAYTAG MVWB765FW3 basd solenoid on valve replaced valve from t/s all tested fine no further issues; used 1 W11165546 (WATER VALVE) from stock
MICROWAVE KITCHENAID KHMC1857WSS replaced main board and tested for heat on auto and timed
REFRIGERATOR KITCHENAID KRFC704FSS00 "dUE TO no cooling in fresh food side , I installed new cover , main board and display uI, for proper op. defrosted and cleaned all tested out ok."
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Customer complaint not cooling : found bad compressor and evaporator ordeing parts for customer; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 1sealsystemtech (1 seal system tech) and 1 WPW10643378 (cntrl-elec)
WASHER AMANA NTW4516FW3 Error code f8-e1.Found drain hose shoved all the way down the stand pipe causing washer to siphon. Raised the drain hose and secured with cable strap. Tested washer operation.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 tech found faught control and water dispense intermittly; ordrng 2 WPW10317076 (cntrl-elec)s and 1 WP12575501 (switch- li) and 1 WPW10585703 (cover)
REFRIGERATOR KITCHENAID KRFC302ESS02 replaced gaskets that were tearing on the tabs
WASHER MAYTAG MHW5100DW0 test washer and found bellow moldy and cx would like to replaced could not find ant leak; ordrng 1 W11106747 (bellow)
WASHER MAYTAG MVWC415EW1 found inners busckets hub worn out ordered parts; ordrng 1 W10528947 (hub) and 1 W11395618 (cap)
REFRIGERATOR KITCHENAID KSSC48QVS01 customer complaint noisy: found control board on and off shutting off compressor ordering part for customer ko71vo6xpl1 refrigerator out customer would like sooner appointment; ordrng 1 WPW10468941 (contrl-box) and 1 W10789107 (control kit)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 found problem freezer door gasket not sealing properly use heat gun to softer ckd gasket now sealing properly
REFRIGERATOR WHIRLPOOL WRV986FDEM01 ther is power to board but nothing work ordered power and main board.; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10624574 (cntrl-elec)
REFRIGERATOR KITCHENAID KRFC300ESS03 tech found arm dislodged while ice maker was in on position so that it would not stop making ice. tech reinstalled are in correct position and all tst good
WASHER MAYTAG MVWC565FW1 replaced motor and main board; used 1 W11162438 (CNTRL-ELEC) from stock
WASHER WHIRLPOOL MAV6451AWW 35-6615- transmission 12002213- kit parts tax lanbor is going to be 898.00 customer wanyts new unit will not be replacing transmission. collected service charge cust can try and run a few loads on unit.
WASHER WHIRLPOOL MHW3505FW1 unit needs new UI need to collect in full on return; ordrng 1 W10911040 (panel-cntl)
REFRIGERATOR KITCHENAID KBSD602ESS01 "Due to frost in the middle of freezer side , i installed new motor and sensor for better fucntion."
COOKTOP WHIRLPOOL G7CG3665XS00 unit needs spark module and manifiold they have autho for labor only they will call whirlpool and tru to get parst covered if not they know part 120 and will pay next visit if they chose to do repairs; ordrng 1 WPW10110486 (spark) and 1 W10286652 (manifold.)
MICROWAVE KITCHENAID KCMS185JSS3 unitis unrepairable due to part being nla
OVEN WHIRLPOOL WFG505M0BS3 found a bad user interface had it ordered; ordrng 1 W11126814 (user interface)
WASHER AMANA NTW4605EW0 "Customer complaint not working : found bad door lock, main control also bad geaercase replaced control and lock machine works unable to replaced gearcase agitator not coming out will order agitator to complete job .AO7FT00XL2 ; ordrng 1 W10908289 (agitator)"
DISHWASHER KITCHENAID KDTM354ESS3 r. top rack broken replaced both
WASHER MAYTAG MVWB765FW3 Customer complaint getting lf codes: run diagnose test found bad water valve replaced part re run test all components ok to manufactory specifics.
WASHER MAYTAG MVWX655DW1 need to rs; schdld next appmnt for 1/10 FRI !
DISHWASHER WHIRLPOOL WDT710PAHZ1 orderd d/w door was dent under 30 pays; ordrng 1 W11116420 (panel)
REFRIGERATOR WHIRLPOOL WRX735SDHV01 the unit was freezing because the fridge was over stuffed there needs to be air flow ..
REFRIGERATOR KITCHENAID KBSD608ESS01 replaced parts pulled out unit use autho for labor added 8oz freon tested for leaks no issues all tested ok reinstalled unit back into wall. all els etsted fine; used 1 W10143759 (
DRYER MAYTAG MGD5630HW0 found dryer reading f3e3 open themistor; ordrng 1 WP8577274 (thermistor)
LAUNDRY CENTER WHIRLPOOL WTW5000DW2 1 leg wasn't even but also the flor goes down to the righr i showed to male and told him to fix that floor if not machine will rock on spin
REFRIGERATOR KITCHENAID KRMF706ESS01 ordered new inlet valve and ice maker; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
DRYER MAYTAG MGDB855DC4 Checked the dryer found error code f2 e1 ui buttonheld too long Perfromed diagnostic test and the dryer passed. Tried all cycles and the dryer responded properly.
FREEZER JENN-AIR JS48PPFXDA need compressor evap parts not avl to repair
DISHWASHER MAYTAG MDB4949SDM1 "chk and dishwahser, found faughty sump mtr,cx will consider and call us back if want to move forward."
DRYER MAYTAG MGD8100DW0 leaking water underneath unit ckd not
DISHWASHER MAYTAG mdb4949shzo tested on several differant cycles and ran tested also could not recreate water leak also tighten hose to water vale no further issues
REFRIGERATOR UNKNOWN URB551WNGZ0 the compressor is very weak its not pumping properly filling the evap lines need to order the compressor .; ordrng 1 WPW10507886 (compressor) and 1 sealedsystemtech (sealed system tech)
VENT HOOD KITCHENAID KXW8748YSS0 replaced part with sh all tested fine no furtehr issues
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Complaint not dispensing water , found 110psi water presure , just installed a new water presure regulator by Service Pointer #: W11394954A , now its working ok tested fine"
DRYER WHIRLPOOL CGM2745FQ0 replace temp switch and new timer unit still dont stop need to call whirlpool tesch support; schdld next appmnt for 1/13 MON !
WASHER WHIRLPOOL WFW94HEXL2 replace control switch valve andpump run test ok request completed
OVEN WHIRLPOOL WFG775H0HZ0 replaced dsi board and ignitor tested working good
WASHER MAYTAG MVWB765FW3 cx had unbalced error code adjusted back leg and recalibrated tested working good
DRYER-GAS MAYTAG MGDB765FW0 found bad connection on coils reconnected secuerley and tested working normal
DISHWASHER KITCHENAID KDFE104DSS2 found a bad board and heater had them replaced
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint not cooling : found bad compresor and evaporator ordering part for customer will call for double labor whirpool close; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 sealsystemtech (1 seal system tech)
REFRIGERATOR JENN-AIR JSC24C8EAM00 unit needs new comuter boards.. compressor runs when forced in test mode just not running at normal opporation; ordrng 1 WPW10235503 (cntrl-elec) and 1 WPW10226427 (cntrl-elec) and 1 WPW10364560 (solenoid) and 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Due to no power , i installled new main board and ui display for proper op."
DRYER MAYTAG MGDX655DW2 Push to start switch knoked out of holder. Reinstalled the push to start switch and tested for operation
DRYER MAYTAG MGDB850YG1 fuse thermal open and wheels are noisy; ordrng 1 WP3390719 (fuse-thrml) and 1 4392067 (dryer repair kit)
FREEZER WHIRLPOOL WRT518SZFM00 the freezer is frosting up and i need to order some parts need parts door is hanging..; ordrng 1 w10916494 (blade fan) and 1 WP2315539 (evap motor) and 3 WP487576 (washer)s
COOKTOP KITCHENAID KGCU467VSS02 need to ordeer the spark module and parts for this repair .; ordrng 1 W11106799 (burner head) and 1 WPW10256034 (caps) and 1 WPW10475147 (module spark)
REFRIGERATOR KITCHENAID KRFF507HPS00 unit ckd working cormal not making nois freezer temp 0 refg 37
WASHER WHIRLPOOL WFW5620HW0 needs new boards; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec)
WASHER WHIRLPOOL WTW4850HW1 "customer upset about the water in teh tub assm, theres always water in the tub the gravity from the drain that comes back in after the drain pump stops will always put water back into tub and also these tubs have water in the tub assembly from factory as a counter weight. the unit wobbles due to teh suspension rods it uses teh weight of clothes to balance itself. teh noise is from teh motor as it agitates no error ocdes in teh system unit workking as per manufacure specs."
WASHER MAYTAG MVWB765FW3 Washer not taking any inputs. Replaced the main board and console and calibrated the washer.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 tech found damanged door . door is dented and will not engage swtich; ordrng 1 W11104477 (dor-fip)
WASHER WHIRLPOOL WET4027HW0 needs new switch; ordrng 1 W11168256 (switch-cyc)
DISHWASHER WHIRLPOOL WDF330PAHS3 Checked the dishwasher found unit unresponsive. Unplugged the dishwasher and reconnected at other outlet and the dishwasher responded to inputs. No error codes present.
WASHER MAYTAG MVWC565FW1 cx had stuck key error code recalibrated and tested working good
DRYER MAYTAG MGDC465HW0 cx door catch was to wide use pliers to thin out and reinstalled tested working good
DRYER MAYTAG MGDB765FW0 Customer complaint not starting: run diagnose test found faulty door switch when door was close light was still coming on causing machine not start replaced door swtich re run test all components ok to manufactory specifics.; used 1 WP3406107 (SWITCH-DOR) from stock
REFRIGERATOR KITCHENAID KBFC42FTS05 "customer had a tear in the gasket so him and his wife called kitchenaid and they sent them the gasket they tried to repair themselves and this unit has the gasket with the screws kit for reinstall. gave the quote for just the labor and visit since he had the part, i also informed that were not able to cover the warrnty on part since we never purchased it for customer they are repsonsible for the part if theres any issues thru kitchenaid. customer understood, and he also wanted a coil cleaning done now so i cleaned coils added to teir rate. replaced part heatwed gasket and tested unit no furtehr issues all tested ok"
REFRIGERATOR KITCHENAID KRFC704FBS01 ordered new ice maker; ordrng 1 W11115534 (icemaker) and 1 W11114721 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 16 degrees freezer 45 in the fresh food section ohmed out the two wires in the back 59.2 ohms ; ordrng 1 wpw1038413 (thermistors)
DRYER WHIRLPOOL MGDE300VF0 needs new door switch part nla called assurent
DRYER WHIRLPOOL WGD9200SQ0 need to order the contrl board for the repair.cx will pay for it all when i come back; ordrng 1 WPW10110641 (cntrl board)
REFRIGERATOR JENN-AIR JFFCC72EFP00 cx had a stuck water dispensor button removed and reinstalled tested working good
DOUBLE OVEN JENN-AIR JGRP548WP00 cx had hinge falling off door unistalled and reinstalled hinge on door properly tested working good
DRYER WHIRLPOOL WGD9400SW1 found a bad drum supports had them replaced; used 1 4392067 (REPAI KIT) from stock
REFRIGERATOR JENN-AIR JFC2290REP00 replace badgasket / seal testok request completed
WASHER WHIRLPOOL WFW81HEDW0 helper done