run diagnose test found bad compressor and evaporator customer said will call store for replacement cant wait for parts

run diagnose test found bad compressor and evaporator customer said will call store for replacement cant wait for parts

replaced wheels for cusotmer all componets ok to manufactory specifics

"NO Q1, NO Q2, NO Covid 19Cx complaint is that the washer keeps going out of balance. I checked for error codes and found a off balance error. I showed/explained to the Cx how this happens. I Cx instruct on how to use/load properly and what cycles work best. I recalibrated washer but the lid lock would engage but would not lcok gue to a broken hinge/lid on one side of bthe lid. I will need to order the lid and hinges an rs for a later date; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"

"NO Q1, NO Q2, NO Covid 19Cx complaint is that the DW rails/adjuster and clips along with the bottom wheels are falling apart. I wrote up an estimate for the Cx and she declined and said she will be buying a new DW. I will collect the service fee"